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Speaker 1: Ron and Anian. It could be a bad admission switch,

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Speaker 1: it could be a coil, it could be There's a

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Speaker 1: lot of things here. But until we know what we're missing,

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Speaker 1: I don't want to start replacing parts because that creates

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Speaker 1: a whole another set of problems in to itself. The

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Speaker 1: kid set about the car Doctor. It doesn't call or anything,

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Speaker 1: but get to a little vibration and the steen wheel.

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Speaker 1: Maybe so is your concern the vibration or is your

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Speaker 1: concern where the RPM is? I thought they were related.

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Speaker 1: Welcome to the radio home of Ron and Any the

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Speaker 1: Car Doctor, since this is where car owners the world

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Speaker 1: overturned to for their definitive opinion on automotive repair. If

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Speaker 1: your mechanics giving you a busy signal, pick up the

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Speaker 1: phone and call in. The garage doors are open, but

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Speaker 1: I am here to take the call at eight five

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Speaker 1: and now he running. Hey, come on, insidam wrong? Any

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Speaker 1: in the Car Doctor. You're at your service. The phone

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Speaker 1: numbers eight five five zero zero zero. We're taking your

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Speaker 1: calls about your automobile problem, whatever it might be. And

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Speaker 1: keep in mind at eight five five zero nine zero

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Speaker 1: zero seven number, meaning that when this radio show is

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Speaker 1: not on the air, We're live on the network Saturday

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Speaker 1: afternoons to to four pm Eastern Time, all across this

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Speaker 1: great country of ours, and out on the Internet and

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Speaker 1: streaming at Car Doctor show dot com. But eight five

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Speaker 1: five zero nine nine zero zero has a messaging service

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Speaker 1: on it. If you call and we're not here, leave

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Speaker 1: a message fast Harry or executive producer. We'll call you back,

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Speaker 1: talk to you about your problem, and line you up

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Speaker 1: for our next live broadcast, because that's really what this

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Speaker 1: radio show is about. That's what we like to do.

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Speaker 1: We want to talk to you about the problem, and

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Speaker 1: we'll make it easy. We'll be gentle, I promise, and

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Speaker 1: educate you as well as everybody else out there that's listening,

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Speaker 1: because we're just trying to help clarify and clean up

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Speaker 1: and clear up some of the misrepresentation that this industry

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Speaker 1: has in terms of what it takes to really fixed

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Speaker 1: cars properly. I think I could best start this week's

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Speaker 1: monologue by saying, I think about a tale of two cities,

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Speaker 1: but it was a tale of two automobiles. Two thousand

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Speaker 1: four Buick Century came into the shop this week at

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Speaker 1: our Automotive and Waldock with a horn problem. Didn't work,

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Speaker 1: no horn whatsoever, and it was a fairly cut and

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Speaker 1: draw system. Two thousand four wasn't a whole lot of technology.

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Speaker 1: It's just vastly different than what you see today. But

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Speaker 1: it was basically what we've seen for the past on

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Speaker 1: teen sixty years. There was a switch, there was a relay,

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Speaker 1: there was a fuse, and there was a horn. You

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Speaker 1: know what could be wrong. Well, it went through it

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Speaker 1: real quick, and the relay was good, the fuse was good.

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Speaker 1: Got down to the horns because I could hear the

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Speaker 1: relay clicking when Danny pressed on the horn button and

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Speaker 1: got down to the horns. One was plugged in, the

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Speaker 1: other was not. There was a dent in the right

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Speaker 1: front bumper plastic bumper vinyl bumper on this bulk century

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Speaker 1: the so for a bulic century, and it had a

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Speaker 1: dent in it, and you could see where the dent

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Speaker 1: lined up. It perfectly was in line where the horn

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Speaker 1: was in that lower right hand corner of the front

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Speaker 1: vendor on the passenger side, and it looked like the

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Speaker 1: dent the impact knocked that wire off. And when I

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Speaker 1: asked the owner, she said, yeah, you know, I had

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Speaker 1: something happened. She wasn't quite clear, but it was about

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Speaker 1: a year ago or so, she said, where the horn

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Speaker 1: was working fine. She remembers she came too close to

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Speaker 1: the house or somebody's car, she wasn't quite sure. Oh boy,

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Speaker 1: And after that the horn sounded funny for a while

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Speaker 1: and then it died completely and she's meaning to get

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Speaker 1: it fixed. Nothing like instant attention. So it turns out that, yeah,

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Speaker 1: the horn that was connected died and no longer worked.

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Speaker 1: And that was the the low note horn, the bassier horn,

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Speaker 1: and the one that was unplugged behind note, that was

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Speaker 1: the one that would work. And it did once I

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Speaker 1: plugged it in, and we had all the time, every

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Speaker 1: time you hit the button fixed. Not a big deal,

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Speaker 1: but this is a tale of two horns. Right Jeep

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Speaker 1: Wrangler Unlimited Unlimited, Wrangler Rubicon Nice Jeep came into the

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Speaker 1: shop the next day. The horn doesn't work well. Actually,

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Speaker 1: it was a different kind of a problem. It was

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Speaker 1: whenever you opened the driver's door, and only the driver's door,

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Speaker 1: the horn would go off for thirty seconds, really annoying.

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Speaker 1: And I imagine it is every time you open the

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Speaker 1: Every time you open the door for thirty seconds, the

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Speaker 1: horn goes off. Well, that was about a year ago,

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Speaker 1: and the owner decided it must be after a year

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Speaker 1: people get tired of it and missed their horns, or

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Speaker 1: that they're tired of yelling out the window. Hey you.

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Speaker 1: So he unplugged both horns and left it like that.

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Speaker 1: Showed up on my doorstep. Totally different system, like nothing.

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Speaker 1: I haven't seen one like this yet. It was a

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Speaker 1: little bit of an education in the sense that they

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Speaker 1: ran the horn switch through the cruise control switch, through

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Speaker 1: the clock spring for the airbag, out to the instrument cluster,

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Speaker 1: which was which saw the request for horn, which sent

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Speaker 1: it over to the body module, which then sent it

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Speaker 1: over to the horn relay, which is soldered in place

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Speaker 1: on the printed circuit board inside the total power module

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Speaker 1: on the right hand fender, and then down to the

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Speaker 1: horns of the hornwood blow. Yea. So turns out after

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Speaker 1: some diagnosis and a completely different type of diagnosis, completely different,

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Speaker 1: we went from I went from voltmeter and test light

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Speaker 1: to scan tool instantly, an instant upgrade got out my

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Speaker 1: launch X four thirty one, the tablet you hear me

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Speaker 1: talking about all the time, worked really well and brought

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Speaker 1: up the body module went in and looked at the

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Speaker 1: little pieces of data that I could measure. Found the

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Speaker 1: horn horn button showed on. M hm. The horn buttons

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Speaker 1: stuck on. Well, that would make sense. Why the horn

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Speaker 1: is blown. It always thinks it's in a state of

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Speaker 1: wake up and and and the fact is the problem

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Speaker 1: is that at first, what I thought was the alarm

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Speaker 1: was really just the horn. You see, if it's if

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Speaker 1: it's the alarm on this vehicle as well as other vehicles,

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Speaker 1: the horn would oscillate, which is one of the reasons

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Speaker 1: they run through the body module. It gives it the

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Speaker 1: ability to pulse with and vary the ground control, so

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Speaker 1: they can vary the intensity of the horn volume. The

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Speaker 1: horn will wail, so to speak, and the lights will flesh.

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Speaker 1: If it's alarm, this was purely horn. So I said, well,

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Speaker 1: we'll start with let's take the horn switch out and

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Speaker 1: and see if we can change that. Pit took the

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Speaker 1: horn switch out. You know how crazy it is when

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Speaker 1: you're standing there and you've got the horn switch in

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Speaker 1: your left hand and you open the driver's door with

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Speaker 1: your right and the horns going off, and you're going huh.

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Speaker 1: And you look at the scan tool, and the scan

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Speaker 1: tool says, horn button on. Wait minute, I take the

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Speaker 1: wrong part out of the car. No, wait, there it is.

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Speaker 1: It's right there. It's in my left hand. I can

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Speaker 1: see it here, it is. I'm touching it. The wires

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Speaker 1: unplugged horn button on, reached over to the right side

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Speaker 1: cruise control switch, which they call a master On this

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Speaker 1: particular car, they consider it a master module. Unplugged the

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Speaker 1: cruise control switch. The horn stopped blowing. Looked at the

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Speaker 1: scan tool. It's still showed on. Wow, boy, was this

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Speaker 1: an education? Ended up that the instrument cluster, which takes

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Speaker 1: the command from the cruise switch, was stuck. Was electronically stuck.

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Speaker 1: So I had a disconnect the battery. Put a ten

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Speaker 1: on one watt resistor wire in between the positive and

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Speaker 1: negative battery cables. Bleed the voltage down out of the vehicle,

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Speaker 1: let all the modules go to an empty state. Hooked

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Speaker 1: everything back up, and I left connection for about ten

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Speaker 1: fifteen minutes. Hooked everything back up, plugged the scan tool

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Speaker 1: back in. Horn button read off. Well, I kind of

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Speaker 1: knew that it's in my hand. It's got to be off.

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Speaker 1: Plugged everything back in except for the horn switch. The

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Speaker 1: horn goes off. Bad cruise switch, and I could prove

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Speaker 1: it because I could also look at it on a

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Speaker 1: scan tool and see certain things that were showing me

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Speaker 1: that the crew switch thought it was being activated by

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Speaker 1: the horn switch when it wasn't. Bottom line, no, two

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Speaker 1: diagnosises are the same. And for you, the consumer, you've

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Speaker 1: got to learn to accept the fact that how your

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Speaker 1: mechanic fixed your car as little as three years ago,

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Speaker 1: five years ago, ten years ago is going to be

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Speaker 1: totally different today. That automobile that you're driving, if you're

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Speaker 1: driving a new car, totally different in terms of diagnosis.

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Speaker 1: That ten year old car much easier, much less electronics

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Speaker 1: compared to today. And we thought the cars in two

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Speaker 1: thousands six and two thousand five and four and so

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Speaker 1: on were so heavily laden. It's absolutely amazing. And I

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Speaker 1: guess the thing you have to be aware of is

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Speaker 1: that the days of not diagnosing a problem are over.

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Speaker 1: And you've heard me talk about this a couple of

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Speaker 1: times in the last a few months, because I'm seeing

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Speaker 1: more and more a where the shops that are out

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Speaker 1: there posing, pretending to be mechanics and not diagnosing are

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Speaker 1: coming out with a laundry list of here's what the

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Speaker 1: car needs. I had somebody the other day as in

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Speaker 1: the side, I had a He had a two thousand,

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Speaker 1: three forty three fifty Van Alex al He said. Alex's

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Speaker 1: mother was mad at him when she named them. He said,

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Speaker 1: call me al men him for the first time diagnosis.

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Speaker 1: Probably had a charging system. Is you had a bad alternator.

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Speaker 1: When I was done, I explained the diagnosis to him.

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Speaker 1: I showed him the wiring diagram how I picked it apart,

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Speaker 1: showed him the new alternator, showed him the old alternator.

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Speaker 1: He said, you know, he goes. Nobody does this, he goes.

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Speaker 1: Nobody diagnoses like that. He goes, he goes. My old

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Speaker 1: mechanic was throwing parts at it, which is one of

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Speaker 1: the reasons I left him. And it's it's really getting

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Speaker 1: to be difficult to repair a car, and you need

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Speaker 1: to find somebody that can diagnose. Al gets it. You

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Speaker 1: gotta get it. You've got to find a diagnostician. You've

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Speaker 1: got to have some understanding, and you've got to give

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Speaker 1: them some leeway and be willing to spend some time,

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Speaker 1: because otherwise the cost of parts to throw parts of

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Speaker 1: the car way too expensive. In the end, A Tale

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Speaker 1: of two Cars both had the same problem. No horn

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Speaker 1: too completely entirely different solutions and two completely entirely different

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Speaker 1: diagnosis is all for the same problem. Hello and welcome

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Speaker 1: Ronanini and the Car Doctor here at zero. This is

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Speaker 1: an interview free hour. We are here to ake your

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Speaker 1: calls and answer your questions at nine zero. Keep in

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Speaker 1: mind we're also out on Facebook. I failed to mention

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Speaker 1: that from time to time I forget. I get so

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Speaker 1: caught up in the moment. Somebody said to me the

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Speaker 1: other day. One of the affiliates said, hey, we want

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Speaker 1: you to do a promo for your radio show, and

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Speaker 1: you know, tell the listeners down here in Maryland in

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Speaker 1: thirty seconds or less what it is about your radio

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Speaker 1: show if you're gonna tell them about it. I ended

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Speaker 1: up cutting the promo and I said, you know, it's

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Speaker 1: that I've been fixing car since ninety eight. I've been

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Speaker 1: on the radio since. I love what I do and

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Speaker 1: I just want to help people understand their car. So

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Speaker 1: trust me, if you call eight five zero nine nine

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Speaker 1: zero zero, I'll be gentle and I'll just explain your

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Speaker 1: car problem the best I can and help you come

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Speaker 1: to a good conclusion. Because that's what this radio show

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Speaker 1: is all about. We'll return right after this to open

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Speaker 1: the garage doors. Don't go away, Hey, welcome back the

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Speaker 1: Car Doctor rolling along the Saturday zero nine nine zero zero.

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Speaker 1: Keep in mind we're out on Facebook, Ronninny in the

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Speaker 1: Car Doctor, and get out to our website car Doctor

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Speaker 1: show dot com to find links for podcasts, to tune in,

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Speaker 1: I Heart iTunes and all sorts of devices to take

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Speaker 1: the Car Doctor with you ever you want to go.

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Speaker 1: And coming soon to Google Patch if I remember right,

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Speaker 1: that's where we're gonna be at the Google Patch when

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Speaker 1: Google decides to uh create their podcasting service as well.

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Speaker 1: We're in the lineup, all ready to be there. How

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Speaker 1: are you today, Harry, Yeah, I'm good, Ron Chump, he's

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Speaker 1: always good. Yeah, Chubby not chubby spelt. Yeah, Well you

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Speaker 1: felt you gotta be one or the other. So well chubby,

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Speaker 1: and I'm well, you're getting schwelt used to be pounds?

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Speaker 1: What are you not? Six? Getting down there? Did my

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Speaker 1: uh four k the other week February just kind of

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Speaker 1: rold you along and off you went. Well I didn't

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Speaker 1: finished last I can tell you that. Well, well five

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Speaker 1: K three point one and it was minus fault degrees,

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Speaker 1: I might add, well, yeah, that and that's never fun.

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Speaker 1: So now that we've bought everybody completely to death of

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Speaker 1: your life, can we can we move along and try

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Speaker 1: and fix some cars. Yeah, we can do that. Let's

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Speaker 1: start out with Jimmy and Raleigh, North Carolina. Okay, he's

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Speaker 1: got a two thousand, fourteen four Tours and was having

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Speaker 1: a little trouble with the rack compinion steering. Okay, cool,

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Speaker 1: Hey Jimmy, welcome to the car, doctor Ronan any and

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Speaker 1: at your service, sir, how can I help? Oh, thank

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Speaker 1: you very much for taking my call. Um, I have

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Speaker 1: a and um the end of the day, I was

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Speaker 1: driving it and then I had like, um, like the

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Speaker 1: tailor is is one out or something like that? Right,

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Speaker 1: So I decided to stop at my mechanics place. Okay,

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Speaker 1: So when I went there, he moved to the tailor

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Speaker 1: and then stick and he told me the Latini on

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Speaker 1: his bad because the after he depressed the tilt, the

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Speaker 1: steering was started making a lot of noise. Okay, well,

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Speaker 1: keep in mind, this is Jimmy. There's is this the

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Speaker 1: six cylinder of the fourth cylinder. Okay, this car has

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Speaker 1: electric power steering. You know that, right, Okay, so he

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Speaker 1: says it needs a power steering what no, uh, he said,

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Speaker 1: I need to replace the Latin and Kenyon did he

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Speaker 1: say why did he or just this was from the

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Speaker 1: from the hip diagnosis. Yeah, he just said. He just

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Speaker 1: said that he's dead. Okay, But my my point, my

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Speaker 1: point is this, this is electronic all right. So you know,

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Speaker 1: if he changed the tire, there isn't too much you

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Speaker 1: can do on putting a tire on a car, even

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Speaker 1: with electronic rack opinion, even this day and age. If

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Speaker 1: if he changed the tire and the steering got tight

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Speaker 1: right away afterward, or the steering is tight and not

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Speaker 1: quite possibly, why wouldn't we plugging a scan tool? You know? This,

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Speaker 1: This is what I was talking about in the opening

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Speaker 1: conversation about diagnosing the horns. The scan tool takes command

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Speaker 1: of everything today. And I think before he recommends replacing

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Speaker 1: a rack opinion from the seat of his pants, and

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Speaker 1: my concern is he's diagnosing this old school. He saw

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Speaker 1: something that he doesn't like or understand, and he just

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Speaker 1: wants to keep his head buried in the sand. You know,

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Speaker 1: let's let's let's let's plug in a scan tool. If

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Speaker 1: this needs a rack there's going to be fault codes,

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Speaker 1: and they're indicating that there's gonna be something that sends

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Speaker 1: us in that direction. All right, Um, so that's number one.

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Speaker 1: Number two, there are some known issues with this particular

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Speaker 1: model car where the power steering control module is it

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Speaker 1: fault and there are times it has to be either

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Speaker 1: programmed or calibrated or both, and there there there are

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Speaker 1: some tests that have to be done in order to

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Speaker 1: ensure that. So you know, it's it's funny everybody tries

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Speaker 1: to diagnose that I think it's this, I think it's that,

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Speaker 1: And I bet it was. I bet it was quite

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Speaker 1: a bit of money to put a rack opinion in

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Speaker 1: this car, right yeah, fifteen hundred dollars. Yeah, yeah. Um,

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Speaker 1: your question to him is gonna be are you sure

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Speaker 1: that's gonna fix it? Among other things? Right? You know, Uh,

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Speaker 1: I had breakfast at the deli this morning, if I

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Speaker 1: can just tell you this story, and I was sitting

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Speaker 1: there and one of the regulars, Tom came up and

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Speaker 1: he saw me, and he's going out to buy a

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Speaker 1: new car today. And you know, as you can imagine

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Speaker 1: if you if you know who I am and what

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Speaker 1: I do, most of my meals outside in the world

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Speaker 1: or you know, held up by Hey, can I just

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Speaker 1: ask you one question? And um, he said, you know,

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Speaker 1: I'm going to buy a new car today. Do you

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Speaker 1: think I should least do you think I should buy?

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Speaker 1: What do you think I should buy? What do you

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Speaker 1: think I should you know, drive? What do you think

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Speaker 1: I want to drive for the next three or four years,

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Speaker 1: five years, ten years? And I said, well, first of all,

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Speaker 1: you gotta find something you like, and you know, you've

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Speaker 1: got to find something that makes you happy because you're

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Speaker 1: gonna be with it a long time and when it breaks,

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Speaker 1: it's not gonna be cheap because nothing is today, and

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Speaker 1: you know you gotta be prepared to diagnose it. But

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Speaker 1: most importantly, cars are a lifestyle, and you know it's

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Speaker 1: something you've got to be aware of and you gotta

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Speaker 1: like it. So I guess my point is, you know

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Speaker 1: your mechanic is it sounds to me like you put

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Speaker 1: a tire on the car. And you mentioned to him

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Speaker 1: that the steering is tight, and as a result, he said, well,

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Speaker 1: it must be a rack and opinion, but it it's

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Speaker 1: you know, there's there's no rule that says it's that

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Speaker 1: if if he hasn't put a scan tool on it.

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Speaker 1: Jim I don't see how he could know. No, right,

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Speaker 1: I don't see how he could know. And you know,

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Speaker 1: if you want to take the gamble of this is

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Speaker 1: how good relationships go bad. You know, I always tell

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Speaker 1: everybody ort to repairs a relationship, and it really is.

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Speaker 1: It's it's it's all about. It's all about when things

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Speaker 1: are going bad, not necessarily when things are going good.

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Speaker 1: Because when there's a problem, after he puts the rack

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Speaker 1: in your car and collects the dollars, if that doesn't

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Speaker 1: fix it, how's he going to handle it? And and

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Speaker 1: and and that to me is the biggest concern. But

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Speaker 1: before you even get to that point, head him off

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Speaker 1: at the past, asked him, can you properly diagnosed this?

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Speaker 1: Because the other problem is going to be if he

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Speaker 1: puts that electronic power steering rack opinion in the car

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Speaker 1: and he doesn't have the ability to talk to it,

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Speaker 1: he won't be able to program it and he can't

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Speaker 1: complete the job. To go back and talk to him, Jimmy,

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Speaker 1: let me know what happens. I'm wanting any of the

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Speaker 1: car doctor will return right after this, welcome back. We're

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Speaker 1: needing the car docker here at eight five five five

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Speaker 1: zero nine nine zero zero. Got big Tom Ray on

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Speaker 1: the board right now, looking good over there, Mr Tom? Um,

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Speaker 1: what happened to Tony? Of course I do. I always

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Speaker 1: look good? Yeah, well I knew that. Um, but uh,

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Speaker 1: you know, do you realize it's been Um? I was

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Speaker 1: thinking about it. Do you realize we're uh we're twenty

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Speaker 1: five years on radio, but we're four years into self

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Speaker 1: syndication here and just kind of rolling along? Is it

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Speaker 1: four years since? Yeah? It was four years? Uh, last

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Speaker 1: a couple of weeks ago. How do we get to

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Speaker 1: be this all? I don't know. I can't figure. Yeah,

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Speaker 1: I don't know about you. I stopped aging? Is that

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Speaker 1: what happens? Well, I'm gonna I can't wait till I

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Speaker 1: hit that plateau where I can stop aging and just

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Speaker 1: fix cars, because that's what I keep doing forever and ever.

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Speaker 1: Eight five five five six zero nine zero zero the

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Speaker 1: phone number. Let's get over the line too and talk

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Speaker 1: to John Glenn Rock, New Jersey. John. Welcome to the

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Speaker 1: car doctor, sir. How can I help? Hey? Ron, thank

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Speaker 1: you for fixing my wife's car. Oh I know who

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Speaker 1: this is? Yeah? How does it tell you? All? Right?

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Speaker 1: How's it call, I don't know she's driving it. I'm

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Speaker 1: driving the Mustang now, John, oh, John. She never listens

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Speaker 1: to the show, so I think we're safe, right, or

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Speaker 1: I'm assuming she won't listen to the show. We're safe.

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Speaker 1: I put it on the pagebook page for the podcast.

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Speaker 1: So did you did you understand her comment the part

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Speaker 1: about well, she'd rather just wait till it breaks and

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Speaker 1: fix it all then, rather than do the maintenance along

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Speaker 1: the way. Did your credit card go out? Hey? You know, hey,

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Speaker 1: you know she was raised me it's like car and

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Speaker 1: stuff like that and just throw the car away, you know. Uh.

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Speaker 1: And I was raised by my dad's the six cars.

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Speaker 1: My dad has the babe with oil and stuff like that.

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Speaker 1: I took care of my first plus bang there and

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Speaker 1: eight months things later hert to see if your suggestion

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Speaker 1: of getting the car I wanted to thrive and may

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Speaker 1: you know, after the future die, you know, now you

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Speaker 1: just keep on going right now? Now? Now, now, that's

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Speaker 1: that's really interesting. That's that's really interesting in that you know,

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Speaker 1: your wife was raised in a family where they didn't

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Speaker 1: maintain cars and you were raised by a guy that did.

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Speaker 1: And look at the difference, right and it's it's it's

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Speaker 1: funny how the influence of parents affects affects somebody for

382
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Speaker 1: a lifetime like that. Well, I've in State plus bang

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Speaker 1: GT convertible. You know, Dad, that showed me everything. So

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Speaker 1: that also puts the Unroe Yellow air shocks in there

385
00:22:00,080 --> 00:22:03,680
Speaker 1: and the Pioneer get that tape back, you know. So

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00:22:04,560 --> 00:22:08,920
Speaker 1: we spent a lot of time in that car, and

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00:22:10,000 --> 00:22:14,320
Speaker 1: that bond was made. Yeah, yeah, it's not a bad

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00:22:14,520 --> 00:22:16,479
Speaker 1: not a bad bond to have, right John. I mean,

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Speaker 1: you know, I've learned. I've learned over the years and

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Speaker 1: talking to the listeners that the connection to the car

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Speaker 1: usually comes back to a connection to a memory with

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Speaker 1: a family member. It's not unusual. And you know, one

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Speaker 1: of my earliest memories of cars, besides working on them

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Speaker 1: with my dad as a kid, because my dad was

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Speaker 1: an airline mechanic and tinkered with the family cars, as

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Speaker 1: you and the other listeners know, but one of my

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Speaker 1: greatest memories was the day I must have been five

398
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Speaker 1: or six years old. Dad had a Volvo and he

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Speaker 1: put me between him on his lap and I steered

400
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Speaker 1: the car and shifted it, or I thought I was

401
00:22:52,560 --> 00:22:54,920
Speaker 1: steering the car and shifting it while he worked the

402
00:22:54,960 --> 00:22:57,640
Speaker 1: clutch in the break and the gas pedal, And right

403
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Speaker 1: then I was hooked. I knew it was cars, you know,

404
00:23:00,400 --> 00:23:03,639
Speaker 1: at a very your old age. You know, Dad worked

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Speaker 1: as a glacier putting in uh you know, windshields at

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Speaker 1: busting glass in summer will back in the day, and

407
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Speaker 1: he worked on every car. And Dad had his strict

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Speaker 1: opinions on cars. So that's why I'm a forward guy,

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Speaker 1: you know. So, But of course I have for you

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00:23:23,440 --> 00:23:28,200
Speaker 1: besides thank you. Is I was listening to before because

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00:23:28,560 --> 00:23:33,080
Speaker 1: the spark plug is okay now, you know the Mustang

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00:23:33,119 --> 00:23:36,520
Speaker 1: it was when you're coming up with twenty Should I

413
00:23:36,600 --> 00:23:39,440
Speaker 1: put those spark plugs in this? Better spark plugs and

414
00:23:39,520 --> 00:23:45,000
Speaker 1: the smuts bang Now if they're made for a John yet,

415
00:23:45,040 --> 00:23:46,720
Speaker 1: it wouldn't be the worst idea. The dense O t

416
00:23:46,960 --> 00:23:49,920
Speaker 1: T S will show you a performance change, and we'll

417
00:23:49,960 --> 00:23:54,960
Speaker 1: show you better fuel economy and definitely a good upgrade

418
00:23:55,000 --> 00:23:57,480
Speaker 1: to do to the car. It's a better performing plug,

419
00:23:57,760 --> 00:24:00,359
Speaker 1: just like the ads say. And it's it's not non sense,

420
00:24:00,880 --> 00:24:04,080
Speaker 1: it's it's it's it's really well thought out. You know,

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00:24:04,160 --> 00:24:06,760
Speaker 1: the next time you're in the shop, remind me. I'll

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00:24:06,800 --> 00:24:08,399
Speaker 1: look up and I'll get a set down there, and

423
00:24:08,480 --> 00:24:10,919
Speaker 1: I'll show you how those plugs are made. They are

424
00:24:11,000 --> 00:24:12,840
Speaker 1: so you know, I gotta tell you, they're so pretty,

425
00:24:12,880 --> 00:24:16,240
Speaker 1: the way they're welded and accurately put together. It's it's

426
00:24:16,280 --> 00:24:17,800
Speaker 1: almost like a work of art. You don't want to

427
00:24:17,840 --> 00:24:19,200
Speaker 1: use them, you don't want to get them dirty, but

428
00:24:19,280 --> 00:24:21,359
Speaker 1: obviously that's what you have to do. Their spark plugs.

429
00:24:21,920 --> 00:24:24,119
Speaker 1: Um but you know, yeah, the dense O t T

430
00:24:24,320 --> 00:24:29,280
Speaker 1: s do provide some vast benefits to conventional spark plug technology,

431
00:24:29,520 --> 00:24:31,440
Speaker 1: and uh, you know, it wouldn't be the worst idea

432
00:24:31,480 --> 00:24:35,080
Speaker 1: in the world. Would I normally do that? Honest answer

433
00:24:35,240 --> 00:24:37,119
Speaker 1: is no. Most people don't want to spend money to

434
00:24:37,200 --> 00:24:39,760
Speaker 1: maintain a car or improve the performance. For a guy

435
00:24:39,880 --> 00:24:43,480
Speaker 1: like you that understands the benefits of maintenance and understands

436
00:24:43,520 --> 00:24:46,320
Speaker 1: the rationale behind it, yeah, by all means, let's look

437
00:24:46,359 --> 00:24:47,879
Speaker 1: into it. We'll talk about it the next time I

438
00:24:47,920 --> 00:24:50,840
Speaker 1: see you in a couple of weeks. Hey, I can't

439
00:24:50,880 --> 00:24:56,000
Speaker 1: thank you enough for what you did. Hopefully, well hopefully yeah,

440
00:24:56,119 --> 00:24:58,120
Speaker 1: I know. Hey, listen, by the way, John, I gotta

441
00:24:58,160 --> 00:25:00,320
Speaker 1: tell you keep in mind we are on local radio.

442
00:25:00,400 --> 00:25:02,359
Speaker 1: In New York. You can hear us on w r

443
00:25:02,440 --> 00:25:05,320
Speaker 1: c R A m SE. So if her radio is working,

444
00:25:06,560 --> 00:25:10,720
Speaker 1: well yeah if if if her radio is working, she

445
00:25:10,840 --> 00:25:13,000
Speaker 1: may be driving around listening to the show today because

446
00:25:13,000 --> 00:25:14,760
Speaker 1: I told her what to listen to. And you may

447
00:25:14,800 --> 00:25:21,440
Speaker 1: be in trouble when you get home. Okay, Hey, John,

448
00:25:21,480 --> 00:25:23,240
Speaker 1: you take good care. I'll talk to you next time.

449
00:25:23,280 --> 00:25:28,080
Speaker 1: I see you, all right, buddy. Five five zero nine

450
00:25:28,440 --> 00:25:30,400
Speaker 1: zero zero running eating in the Card Doctor. Let's pull

451
00:25:30,440 --> 00:25:32,159
Speaker 1: over and take a pause. The Card Doctor will be

452
00:25:32,200 --> 00:26:00,480
Speaker 1: back right after this. Welcome back, I mean the car

453
00:26:00,560 --> 00:26:03,719
Speaker 1: Doctor rolling along this hour eight five zero nine nine

454
00:26:03,840 --> 00:26:06,280
Speaker 1: zero zero. Happy to be here, happy to serve, and

455
00:26:06,359 --> 00:26:07,720
Speaker 1: glad to talk to each and every one of you.

456
00:26:07,800 --> 00:26:10,320
Speaker 1: More information at Car Doctor show dot com. Let's get

457
00:26:10,320 --> 00:26:12,159
Speaker 1: over to the phones and talk to Robin bangor Main.

458
00:26:12,520 --> 00:26:15,920
Speaker 1: Some questions about idle time equinox. Rob, Welcome to the

459
00:26:15,960 --> 00:26:18,200
Speaker 1: Car Doctor, sir, How canna help you? Thanks for taking

460
00:26:18,240 --> 00:26:20,480
Speaker 1: my call here. You're welcome. What's going on? A question

461
00:26:20,520 --> 00:26:22,720
Speaker 1: about sitting in an idling vehicle? I'm an outside sales

462
00:26:22,760 --> 00:26:24,040
Speaker 1: repspent a lot of time on the road, and I

463
00:26:24,080 --> 00:26:26,120
Speaker 1: have to pull over on occasion to return phone calls

464
00:26:26,160 --> 00:26:28,119
Speaker 1: and emails and things like that. And as you can imagine,

465
00:26:28,119 --> 00:26:30,240
Speaker 1: in the dead of January February, it's cold and main

466
00:26:30,760 --> 00:26:32,480
Speaker 1: so we'll lead like car idling, you know, up to

467
00:26:32,560 --> 00:26:34,160
Speaker 1: an hour and a half or something while I'm sitting

468
00:26:34,200 --> 00:26:36,960
Speaker 1: in it. Uh, two questions. I guess my health and

469
00:26:37,040 --> 00:26:39,480
Speaker 1: the car's health. More concerned about my health in the car.

470
00:26:39,640 --> 00:26:41,960
Speaker 1: But um, what do you think about fumes getting up

471
00:26:41,960 --> 00:26:43,720
Speaker 1: into the cabin of the vehicle. Well, I think the

472
00:26:43,800 --> 00:26:47,000
Speaker 1: good news is on the exhaust system is real tight

473
00:26:47,720 --> 00:26:50,080
Speaker 1: and hoping it is so all the fumes should be

474
00:26:50,200 --> 00:26:53,480
Speaker 1: exiting out the rear of the vehicle, and I don't

475
00:26:53,520 --> 00:26:56,959
Speaker 1: think you're gonna have any issues. Um, obviously you may

476
00:26:57,080 --> 00:26:59,400
Speaker 1: want to sit there in fresh air mode to draw

477
00:26:59,480 --> 00:27:01,720
Speaker 1: an outside the air, as crazy as that sounds, because

478
00:27:01,720 --> 00:27:04,840
Speaker 1: I in RESIRC, I would be concerned if anything did

479
00:27:04,920 --> 00:27:06,680
Speaker 1: get in at least this way. In fresh air mode,

480
00:27:06,720 --> 00:27:08,720
Speaker 1: you're purging it out. And maybe you want to crack

481
00:27:08,760 --> 00:27:11,200
Speaker 1: a back window just to keep some fresh air in

482
00:27:11,280 --> 00:27:13,959
Speaker 1: the carcass things will get stale in their regardless, Uh,

483
00:27:14,080 --> 00:27:16,399
Speaker 1: just just to keep some air circulating. But you know,

484
00:27:16,520 --> 00:27:20,840
Speaker 1: from that perspective, I think you're safe. The car ninety

485
00:27:20,920 --> 00:27:23,880
Speaker 1: minutes idle time, and I assume you do this year

486
00:27:23,960 --> 00:27:28,159
Speaker 1: round or is this only a winter thing? Okay, you

487
00:27:28,240 --> 00:27:31,240
Speaker 1: know ninety minutes idle time. You've just got to watch

488
00:27:31,280 --> 00:27:34,320
Speaker 1: and behave on your oil changes, and you know, be

489
00:27:34,480 --> 00:27:37,680
Speaker 1: concerned about you know that idle time does ed wear

490
00:27:37,800 --> 00:27:40,959
Speaker 1: and tear. You know, look at police cars, look at

491
00:27:41,080 --> 00:27:43,199
Speaker 1: you know cars that do uh, you know, a lot

492
00:27:43,240 --> 00:27:47,440
Speaker 1: of idle time police security guards, you know, shopping mall security,

493
00:27:47,520 --> 00:27:50,520
Speaker 1: things like that. The oil change intervals are based on

494
00:27:50,800 --> 00:27:54,840
Speaker 1: time more so than mileage. So I would you know,

495
00:27:55,000 --> 00:27:56,840
Speaker 1: if you're doing how many miles a year do you

496
00:27:56,880 --> 00:27:59,439
Speaker 1: think you're doing rob I do about fifty and it's

497
00:27:59,440 --> 00:28:01,480
Speaker 1: a it's a couple vehicles, someone having an oil change

498
00:28:01,520 --> 00:28:03,760
Speaker 1: to be five to six thousand miles, right, But you

499
00:28:03,800 --> 00:28:06,000
Speaker 1: know if that five to six thousand miles takes you

500
00:28:07,400 --> 00:28:12,680
Speaker 1: how long? Three months? Four months? Week? Okay, so you

501
00:28:12,720 --> 00:28:14,640
Speaker 1: are doing quite a bit of driving, then I think

502
00:28:14,760 --> 00:28:17,640
Speaker 1: then I think you're okay, Um, as long as you're

503
00:28:17,640 --> 00:28:19,640
Speaker 1: as long as you're hitting the mileage, you know, within

504
00:28:19,720 --> 00:28:22,360
Speaker 1: the time frame. I'm not crazy about all the idle time.

505
00:28:22,720 --> 00:28:24,800
Speaker 1: If this was a car you were planning to keep

506
00:28:24,840 --> 00:28:27,159
Speaker 1: the tor in thousand miles. I would tell you to

507
00:28:27,240 --> 00:28:29,520
Speaker 1: use synthetic oil and shorten the oil change interval of

508
00:28:29,600 --> 00:28:32,200
Speaker 1: the three thousand miles. But the fact that it will

509
00:28:32,240 --> 00:28:35,480
Speaker 1: be gone, um probably by a hundred, it's not gonna

510
00:28:35,520 --> 00:28:37,159
Speaker 1: really matter. Like you said, it's a company car and

511
00:28:37,200 --> 00:28:41,160
Speaker 1: they're gonna write it off, all right. You. You take

512
00:28:41,200 --> 00:28:43,840
Speaker 1: good care, sir. Thanks for the call. You're very welcome.

513
00:28:43,880 --> 00:28:46,560
Speaker 1: Let's do a quick piece of email. Hey, Ron, my

514
00:28:46,680 --> 00:28:48,800
Speaker 1: name is Alex and I own a repair shop in

515
00:28:48,960 --> 00:28:51,400
Speaker 1: Long Island City, New York. I'm so happy I found

516
00:28:51,440 --> 00:28:53,920
Speaker 1: you on iHeart Radio and I Heeart Radio listener. I

517
00:28:54,040 --> 00:28:55,960
Speaker 1: used to listen to you on AM seven ten back

518
00:28:56,000 --> 00:28:58,120
Speaker 1: a few years ago. Yep, your show is great and

519
00:28:58,120 --> 00:29:00,160
Speaker 1: it practically mirrors my work in the shop every day.

520
00:29:00,200 --> 00:29:02,840
Speaker 1: I can relate. I'm trying my best to do my

521
00:29:03,000 --> 00:29:05,360
Speaker 1: best possible for my customers, but I'm having problems with

522
00:29:05,440 --> 00:29:07,560
Speaker 1: customers that don't want to spend any money. Well, why

523
00:29:07,560 --> 00:29:10,160
Speaker 1: should your shop being any different than one? In most cases,

524
00:29:10,200 --> 00:29:12,920
Speaker 1: I don't have problems fixing cars, I have problems selling

525
00:29:12,960 --> 00:29:15,840
Speaker 1: a job. If it's possible, please tell me what's the

526
00:29:15,920 --> 00:29:19,440
Speaker 1: best way to give an estimate on electrical such as

527
00:29:19,480 --> 00:29:21,920
Speaker 1: a battery draw broken or short and wiring harnesses. We're

528
00:29:21,920 --> 00:29:23,600
Speaker 1: gonna take these one at the time. There's a four

529
00:29:23,680 --> 00:29:27,000
Speaker 1: part question, um give an estimate on electrical battery draw

530
00:29:27,120 --> 00:29:29,240
Speaker 1: broken or short and wiring harness? Is no communication or

531
00:29:29,240 --> 00:29:32,120
Speaker 1: intermittent problems, you know, Alex. The only way you can

532
00:29:32,200 --> 00:29:37,120
Speaker 1: sell that is blocks of time. And the real answer

533
00:29:37,280 --> 00:29:40,640
Speaker 1: is somebody has to believe in your ability, and you

534
00:29:40,760 --> 00:29:42,800
Speaker 1: have to sell that. You're gonna try and do the

535
00:29:42,880 --> 00:29:45,120
Speaker 1: best that you can using the most modern and up

536
00:29:45,120 --> 00:29:49,320
Speaker 1: to date methods, and believe it or not. What I

537
00:29:49,440 --> 00:29:53,040
Speaker 1: think is what I think helps sells a shop's ability

538
00:29:53,120 --> 00:29:57,560
Speaker 1: to repair a car intermittent problems, electrical problems and even

539
00:29:57,640 --> 00:30:01,720
Speaker 1: simple oil changes is overall appearance. You know, I've said

540
00:30:01,840 --> 00:30:04,800
Speaker 1: for years here on radio, when you walk into a shop,

541
00:30:05,280 --> 00:30:07,920
Speaker 1: if your feet stick to the floor, and if it's

542
00:30:08,000 --> 00:30:11,520
Speaker 1: disheveled and and and and rough looking, I don't know

543
00:30:11,560 --> 00:30:14,720
Speaker 1: if i'd want to leave a two thousand eight BMW

544
00:30:15,360 --> 00:30:17,360
Speaker 1: there for repair. I don't know that i'd want to

545
00:30:17,440 --> 00:30:21,000
Speaker 1: leave a late model Ford Mustang there for repair, not knowing,

546
00:30:21,600 --> 00:30:25,080
Speaker 1: you know, are they practicing safe repair? So I think

547
00:30:25,120 --> 00:30:28,520
Speaker 1: appearances is part of it. Number one. Number two, I

548
00:30:28,600 --> 00:30:31,640
Speaker 1: also think selling blocks of time. Look, there's some tests

549
00:30:31,680 --> 00:30:33,800
Speaker 1: I can run. I can run those tests. It's gonna

550
00:30:33,840 --> 00:30:35,240
Speaker 1: take me an hour and a half. It's a hundred

551
00:30:35,240 --> 00:30:37,520
Speaker 1: and fifty six dollars. If we're going on a theoretical

552
00:30:37,600 --> 00:30:40,680
Speaker 1: labor rate of a hundred dollars an hour, and we

553
00:30:40,800 --> 00:30:43,360
Speaker 1: can take it to that level. What I typically do

554
00:30:44,120 --> 00:30:47,280
Speaker 1: is I will sell a block of time initially, and

555
00:30:47,360 --> 00:30:50,040
Speaker 1: then after that sell a bigger block of time. If

556
00:30:50,080 --> 00:30:52,360
Speaker 1: I can't get through it in the first block, that

557
00:30:52,480 --> 00:30:54,959
Speaker 1: means I've got a very complex, involved problem, and I've

558
00:30:55,000 --> 00:30:58,320
Speaker 1: got to look deeper. The point is, you've got to

559
00:30:58,320 --> 00:31:00,760
Speaker 1: get compensated for your time, got to get paid for

560
00:31:00,840 --> 00:31:04,720
Speaker 1: what you're doing. And you're not there as a science project.

561
00:31:04,800 --> 00:31:08,000
Speaker 1: You're there to make a living and purchase enough equipment

562
00:31:08,040 --> 00:31:10,360
Speaker 1: and enough training to continue to be there to support

563
00:31:10,440 --> 00:31:13,600
Speaker 1: your customers. And if they don't understand that, what they're

564
00:31:13,720 --> 00:31:16,400
Speaker 1: really saying is we don't care if you make any money.

565
00:31:16,560 --> 00:31:18,640
Speaker 1: We're just here to try and get what we can

566
00:31:18,720 --> 00:31:21,240
Speaker 1: and move on. And you don't need that type of customer.

567
00:31:21,240 --> 00:31:23,560
Speaker 1: And I think if more guys were like that, we

568
00:31:23,600 --> 00:31:25,640
Speaker 1: would kind of church, everybody up to the point that

569
00:31:25,680 --> 00:31:29,360
Speaker 1: they understand that repairing a car is a very difficult

570
00:31:29,400 --> 00:31:34,160
Speaker 1: and time consuming process in some instances. Second part, how

571
00:31:34,200 --> 00:31:35,880
Speaker 1: do you sell a thousand dollar job on a three

572
00:31:35,920 --> 00:31:38,600
Speaker 1: thousand dollar car? I've never been able to do it. Yeah,

573
00:31:38,760 --> 00:31:40,920
Speaker 1: I kind of have a problem doing that to Alex

574
00:31:40,960 --> 00:31:44,600
Speaker 1: in the sense that is it worth doing? And I

575
00:31:44,880 --> 00:31:47,560
Speaker 1: I asked myself that question. Part of the answer, though,

576
00:31:47,720 --> 00:31:49,520
Speaker 1: is it's not up to me to decide. It's up

577
00:31:49,520 --> 00:31:52,840
Speaker 1: to the customer to decide. I'll look the entire car over,

578
00:31:53,560 --> 00:31:56,000
Speaker 1: make sure that the car would respond to what it

579
00:31:56,160 --> 00:31:59,760
Speaker 1: is I am repairing. I'll also look back at service records.

580
00:31:59,760 --> 00:32:02,400
Speaker 1: I'll back and see have they done regular royal changes?

581
00:32:02,440 --> 00:32:06,280
Speaker 1: Have they done regular fluid replacement? Have they replaced filters?

582
00:32:06,360 --> 00:32:10,920
Speaker 1: Have they done proper Dude Guild diligence and care? And

583
00:32:11,160 --> 00:32:14,120
Speaker 1: if they have, then you know what, just because the

584
00:32:14,200 --> 00:32:17,000
Speaker 1: market says it's worth three thousand dollars doesn't mean that's

585
00:32:17,040 --> 00:32:21,000
Speaker 1: what the car is worth. My wife's car. My wife's

586
00:32:21,000 --> 00:32:23,600
Speaker 1: out looking at new cars. She has been for a

587
00:32:23,680 --> 00:32:27,959
Speaker 1: while now. She had her two thousand five Chevy Malibi

588
00:32:27,960 --> 00:32:30,000
Speaker 1: with a hundred forty five thousand miles on the praise

589
00:32:30,040 --> 00:32:34,680
Speaker 1: by a dealer. They told her it's worth bucks. You

590
00:32:34,760 --> 00:32:36,720
Speaker 1: know what, I'm still putting brakes on it. I'm still

591
00:32:36,760 --> 00:32:38,840
Speaker 1: putting tires on it. I'm still letting her drive it.

592
00:32:39,280 --> 00:32:41,400
Speaker 1: It's worth a whole lot more to me than bucks,

593
00:32:41,440 --> 00:32:44,640
Speaker 1: because in reality, that new car is going to be

594
00:32:44,720 --> 00:32:48,360
Speaker 1: close to thirty grand or thirty five thousand dollars, whatever

595
00:32:48,400 --> 00:32:50,880
Speaker 1: the number is. So don't let what the car is

596
00:32:50,960 --> 00:32:53,800
Speaker 1: worth based on the market dictate what kind of repairs

597
00:32:53,840 --> 00:32:55,800
Speaker 1: you do to it, because it's really what kind of

598
00:32:55,840 --> 00:32:58,560
Speaker 1: condition is the car in a thousand dollars. If they're

599
00:32:58,560 --> 00:33:00,719
Speaker 1: gonna need to get another year out of the car

600
00:33:01,000 --> 00:33:03,280
Speaker 1: is cheap. If they're gonna get three months out of

601
00:33:03,320 --> 00:33:05,360
Speaker 1: the car, that's break even if we assume three and

602
00:33:05,560 --> 00:33:08,560
Speaker 1: fifty dollars a month is a lease payment or a

603
00:33:08,680 --> 00:33:11,320
Speaker 1: purchase payment if you buy the car. What do I

604
00:33:11,400 --> 00:33:14,239
Speaker 1: think about when customers buy their own parts. I think

605
00:33:14,240 --> 00:33:16,360
Speaker 1: they're trying to save themselves money and they don't realize

606
00:33:16,400 --> 00:33:20,600
Speaker 1: what it takes to properly pick parts and stand behind them. So,

607
00:33:20,720 --> 00:33:22,440
Speaker 1: you know what, if they want to pick their own parts,

608
00:33:23,280 --> 00:33:26,000
Speaker 1: raise your labor rate and don't offer any guarantee, because

609
00:33:26,000 --> 00:33:27,840
Speaker 1: that's really what they're saying. They don't care if the

610
00:33:27,880 --> 00:33:30,960
Speaker 1: part fails. All you have to do is guaranteed against workmanship.

611
00:33:31,040 --> 00:33:32,600
Speaker 1: Make sure you bolted it on. If you took four

612
00:33:32,640 --> 00:33:36,320
Speaker 1: bolts off, put four bolts on, you're covered. And what

613
00:33:36,400 --> 00:33:38,400
Speaker 1: do I think is an appropriate labor rate in Long

614
00:33:38,440 --> 00:33:40,280
Speaker 1: Island City in New York for an independent shut up?

615
00:33:40,960 --> 00:33:43,480
Speaker 1: You know, Alex, that's a heck of a question. And

616
00:33:43,640 --> 00:33:45,360
Speaker 1: it's not what I think, and it's not what the

617
00:33:45,440 --> 00:33:47,640
Speaker 1: bank thinks, and it's not what the guy next Doore thinks.

618
00:33:47,920 --> 00:33:50,720
Speaker 1: It's what your overhead dictates. And what you're gonna have

619
00:33:50,880 --> 00:33:55,280
Speaker 1: to do is look at your total fixed costs, divide

620
00:33:55,280 --> 00:33:57,680
Speaker 1: it out by how many hours you're open, and come

621
00:33:57,800 --> 00:33:59,680
Speaker 1: up with what it really costs for you to be

622
00:33:59,800 --> 00:34:02,560
Speaker 1: there or where do you fix car one? Car one

623
00:34:02,680 --> 00:34:06,520
Speaker 1: hundred or car zero? And there you can establish a

624
00:34:06,560 --> 00:34:09,640
Speaker 1: good labor rate and then sell it and explain to

625
00:34:09,719 --> 00:34:12,200
Speaker 1: people how good of a job you're doing. Food for thought.

626
00:34:12,600 --> 00:34:14,600
Speaker 1: Email me again rond at card Doctor show dot com,

627
00:34:14,640 --> 00:34:17,160
Speaker 1: Alex if you need more information, anybody's got any comments,

628
00:34:17,200 --> 00:34:19,640
Speaker 1: anybody wants to respond to anything I've said? By all

629
00:34:19,680 --> 00:34:21,799
Speaker 1: means semi an email rondt Card Doctor Show dot com.

630
00:34:21,880 --> 00:34:24,480
Speaker 1: We'll talk about it. It's interesting to hear everybody's feedback.

631
00:34:24,560 --> 00:34:26,359
Speaker 1: I'm running any of the Car Doctor. I'll be back

632
00:34:26,440 --> 00:34:57,160
Speaker 1: right after this. Welcome back or needing of the Car Doctor.

633
00:34:57,320 --> 00:34:59,279
Speaker 1: Kind of winding things down this hour. It's been a

634
00:34:59,320 --> 00:35:01,920
Speaker 1: great hours always. I have enjoyed being here and taking

635
00:35:01,960 --> 00:35:03,239
Speaker 1: care of each and every one of you as you've

636
00:35:03,280 --> 00:35:05,880
Speaker 1: called in and asked your questions, and I appreciate you

637
00:35:05,960 --> 00:35:07,520
Speaker 1: taking the time to let me be part of your

638
00:35:07,960 --> 00:35:10,160
Speaker 1: day as we roll along and um just trying to

639
00:35:10,239 --> 00:35:11,719
Speaker 1: fix cars. That's all we've been trying to do for

640
00:35:11,760 --> 00:35:14,640
Speaker 1: the pist well years on radio, forty three years in

641
00:35:14,680 --> 00:35:20,200
Speaker 1: the Bays and um so forth. Eight zero zero zero

642
00:35:20,239 --> 00:35:22,920
Speaker 1: is the Car Doctor seven number. You can call it

643
00:35:23,080 --> 00:35:26,680
Speaker 1: during the week now eight six zero nine nine zero zero.

644
00:35:26,840 --> 00:35:29,719
Speaker 1: Leave a message and fast Harry or executive producer will

645
00:35:29,800 --> 00:35:32,200
Speaker 1: call you back and get you in que and line

646
00:35:32,239 --> 00:35:33,839
Speaker 1: you up for the next broadcast so we can talk

647
00:35:33,880 --> 00:35:35,800
Speaker 1: to you and solve your problem and you know, hopefully

648
00:35:35,880 --> 00:35:38,280
Speaker 1: educate everybody else along the way. Quick piece of email.

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00:35:38,440 --> 00:35:41,719
Speaker 1: Ron Love the Show two thousand seven Toyota Raft four

650
00:35:41,760 --> 00:35:43,959
Speaker 1: oil consumption at Toyota test it. They say it doesn't

651
00:35:44,000 --> 00:35:46,520
Speaker 1: meet the required amount for any action, but it's not good.

652
00:35:46,560 --> 00:35:48,319
Speaker 1: I just did an oil change and it was two

653
00:35:48,360 --> 00:35:50,480
Speaker 1: and a half quart slow. I checked the oil more

654
00:35:50,960 --> 00:35:52,719
Speaker 1: than I do in any of my other vehicles because

655
00:35:52,760 --> 00:35:55,359
Speaker 1: I know there's a potential problem. What can I do? Dave, Dave,

656
00:35:55,480 --> 00:35:58,440
Speaker 1: My one question is it doesn't meet their requirement, But

657
00:35:58,960 --> 00:36:03,759
Speaker 1: what's the mileage versus consumption usage? Yes, Toyota does have

658
00:36:03,960 --> 00:36:09,640
Speaker 1: some very specific requirements and specifications, but and I believe

659
00:36:09,680 --> 00:36:12,279
Speaker 1: it to be a court every thousand is okay, but

660
00:36:12,400 --> 00:36:14,400
Speaker 1: a court in nine hundred is not, and so on.

661
00:36:15,040 --> 00:36:18,919
Speaker 1: So what's the spec here? Is this a court in miles?

662
00:36:18,960 --> 00:36:21,719
Speaker 1: This is a courts or is this a court in

663
00:36:21,800 --> 00:36:24,040
Speaker 1: two thousand miles? Because you're going eight thousand miles on

664
00:36:24,080 --> 00:36:26,680
Speaker 1: an oil change. I need some mileage information to better

665
00:36:26,719 --> 00:36:29,480
Speaker 1: answer this. Because if you're close, I think you've got

666
00:36:29,560 --> 00:36:32,239
Speaker 1: a case from you know, telling Toyota. Look, I bought one.

667
00:36:32,440 --> 00:36:35,520
Speaker 1: You've got to do something for me because it's common knowledge.

668
00:36:35,800 --> 00:36:38,440
Speaker 1: They've got ring and piston issues and it's got to

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00:36:38,480 --> 00:36:40,799
Speaker 1: get addressed. So that's how I would approach it. Look

670
00:36:40,800 --> 00:36:44,160
Speaker 1: at the mileage as well as the consumption. Hey, why

671
00:36:44,200 --> 00:36:46,560
Speaker 1: don't anty in the car doctor until the next time.

672
00:36:46,640 --> 00:36:49,200
Speaker 1: Good mechanics aren't expensive, they're placeless, se