WEBVTT - 017 Rich on Tech Radio Show - April 29, 2023 0:00:00.320 --> 0:00:05.440 Amazon discontinues its activity trackers, a new tablet to rival 0:00:05.519 --> 0:00:10.719 the iPad. Hackers are breaking into AT and T email accounts. 0:00:11.280 --> 0:00:15.720 Plus your tech questions answered. What's going on. I'm Rich 0:00:15.760 --> 0:00:18.759 Demiro and this is Rich on Tech, the show where 0:00:18.760 --> 0:00:21.160 I talk about the tech stuff I think you should 0:00:21.200 --> 0:00:24.360 know about. It's also the place where I answer your 0:00:24.440 --> 0:00:29.160 questions about technology. I'm the tech reporter at KTLA Channel 0:00:29.200 --> 0:00:35.120 five in Los Angeles. Welcome to show number seventeen. That's right, 0:00:35.320 --> 0:00:39.960 seventeen shows so far feels like I don't know what 0:00:40.000 --> 0:00:40.519 it feels like. 0:00:40.600 --> 0:00:43.160 Actually it feels about right. Seventeen. 0:00:44.360 --> 0:00:47.400 Phone lines are open at triple eight Rich one oh one. 0:00:47.520 --> 0:00:51.800 That's eight eight eight seven four to two four one 0:00:52.120 --> 0:00:54.240 zero one. Give me a call. If you have a 0:00:54.320 --> 0:00:59.840 question about technology, email is also open. Send it to 0:01:00.240 --> 0:01:06.800 hello at richon tech dot TV. So show number seventeen 0:01:06.959 --> 0:01:08.920 means that we are still getting to know each other. 0:01:09.160 --> 0:01:09.319 Right. 0:01:09.440 --> 0:01:12.399 This is a new show. It's a new format. It's 0:01:12.440 --> 0:01:17.560 got some familiar familiarity. Familiar, it's a little bit familiar, 0:01:17.840 --> 0:01:20.160 but it's also new, and so I hope you are 0:01:20.240 --> 0:01:22.520 enjoying it the way that we are going to get, 0:01:23.160 --> 0:01:25.280 you know, more people to know about the show is 0:01:25.319 --> 0:01:27.560 really to share the fact that you are listening to 0:01:27.600 --> 0:01:30.320 this show. So if you like what you're hearing, if 0:01:30.319 --> 0:01:32.920 you like the show, please tell a friend. That's really 0:01:32.959 --> 0:01:35.560 the best way to grow this show and to grow 0:01:35.600 --> 0:01:38.240 this program. So thank you for all the support that 0:01:38.280 --> 0:01:42.440 I've gotten so far. Believe me, it's been amazing. But 0:01:42.840 --> 0:01:46.039 we can always have more. Of course, So what a 0:01:46.080 --> 0:01:49.320 week it's been. I don't say that very often, because 0:01:49.320 --> 0:01:51.440 most weeks are just fine, but this week my son 0:01:51.520 --> 0:01:54.440 happened to Well, let me tell you the story. I'm 0:01:54.560 --> 0:01:58.280 driving driving home. I just went to an event, and 0:01:58.480 --> 0:02:00.640 I get that dreaded phone call, you know, the one 0:02:00.640 --> 0:02:03.440 that comes from the phone number that says your kid's 0:02:03.480 --> 0:02:05.880 school on it. And you're like, oh, no, is this 0:02:05.920 --> 0:02:09.160 an automated phone call or is this an actual phone call? 0:02:09.720 --> 0:02:12.320 And so I pick up the phone, and of course, 0:02:12.520 --> 0:02:14.280 the one time I need a phone call to work, 0:02:14.280 --> 0:02:17.720 when your kid's school is working or calling, it doesn't work. 0:02:18.240 --> 0:02:20.880 For some reason, the bluetooth was not connected in my car, 0:02:21.320 --> 0:02:24.320 the volume was not up, whatever it was, I could 0:02:24.400 --> 0:02:26.680 not hear the person on the other end, and so 0:02:26.680 --> 0:02:28.720 it went from super loud music that I was listening 0:02:28.760 --> 0:02:31.680 to to nothing, and so of course I'm fumbling with 0:02:31.720 --> 0:02:34.000 the phone. Not really supposed to be touching your phone 0:02:34.000 --> 0:02:37.000 while you're driving, but it's my kid's school, so I'm fumbling, 0:02:37.120 --> 0:02:41.280 and I go from the Bluetooth connection to speakerphone or 0:02:41.480 --> 0:02:43.040 I actually don't remember. At this point, I think I 0:02:43.120 --> 0:02:45.480 might have put them on speakerphone. And of course it's 0:02:45.520 --> 0:02:49.160 like the front office, not an emergency. But your kid 0:02:49.240 --> 0:02:51.959 might have broken their arm. How is that not an emergency? 0:02:52.760 --> 0:02:55.640 So it felt like an emergency, and I'm like, okay, 0:02:55.680 --> 0:02:59.400 what's the deal. And so the front office is like, well, 0:02:59.840 --> 0:03:02.239 I've seen a lot of broken arms. It doesn't seem broken. 0:03:02.280 --> 0:03:04.840 But on the flip side, your kid never complains, and 0:03:04.919 --> 0:03:08.080 he's been complaining a lot. He fell, And I said, okay, 0:03:08.320 --> 0:03:09.200 let me go over there. 0:03:09.320 --> 0:03:09.560 Now. 0:03:10.240 --> 0:03:13.200 Luckily, I work early in the morning on TV, and 0:03:13.240 --> 0:03:16.640 so about you know, two o'clock, I am done, and 0:03:16.760 --> 0:03:19.720 so I have the ability to drive over to the school. 0:03:20.040 --> 0:03:22.079 So I drive over to the school. I find my kid, 0:03:22.120 --> 0:03:24.640 of course, in the main office, with his arm. He 0:03:24.680 --> 0:03:27.720 can't move it and he's holding it together pretty well. 0:03:28.240 --> 0:03:31.880 But long story short, he tells me, Dad, I think 0:03:31.880 --> 0:03:34.000 this is broken. So we go to the you know, 0:03:34.080 --> 0:03:36.600 emergency room whatever, not er, but like one of those 0:03:36.640 --> 0:03:40.160 like urgent care places. Now they call themselves urgent care, 0:03:40.600 --> 0:03:43.160 but the care was anything but urgent. I mean I 0:03:43.200 --> 0:03:45.120 get in there, it's like my kid is at this 0:03:45.160 --> 0:03:49.880 point whaling, and it's like, okay, insurance and paperwork please. 0:03:49.920 --> 0:03:51.760 I'm like, I've been here, can we please just look 0:03:51.800 --> 0:03:54.080 up his name and get him in there. We got 0:03:54.120 --> 0:03:56.480 to go through the motions of fill out this paperwork 0:03:56.600 --> 0:03:59.400 and I'm like, really, so I fill out the paperwork, 0:03:59.680 --> 0:04:01.880 can't find him in the system. I know he's in there. 0:04:02.240 --> 0:04:04.720 Sure enough, they find him and then it's okay, it'll 0:04:04.760 --> 0:04:06.480 be a couple of minutes. At this point, my kid 0:04:06.520 --> 0:04:08.440 is really wailing. And if you've had a kid with 0:04:08.480 --> 0:04:11.560 the you know, the broken arm situation, which my kid 0:04:11.560 --> 0:04:12.320 has had it twice. 0:04:12.360 --> 0:04:13.920 Now this is the second time. 0:04:14.160 --> 0:04:16.560 It's bad, you know you want immediate results, and as 0:04:16.600 --> 0:04:19.039 a parent, you feel helpless. There are a lot of 0:04:19.040 --> 0:04:21.400 things I can do in this world, fixing a broken 0:04:21.520 --> 0:04:23.440 arm is not one of them. So I'm at the 0:04:23.440 --> 0:04:27.000 mercy of this little emergency care center which has nobody 0:04:27.040 --> 0:04:29.520 in it, but for some reason, it's still taking a 0:04:29.520 --> 0:04:32.880 really long time. We get into the room, they're taking 0:04:32.920 --> 0:04:35.160 his temperature, all this stuff. I mean, I guess they 0:04:35.160 --> 0:04:37.320 got to do the vitals. But if you've been in 0:04:37.360 --> 0:04:39.800 this situation, you know that it just feels really bad. 0:04:39.880 --> 0:04:43.320 You're just sitting there helpless, your kid is crying. It's 0:04:43.360 --> 0:04:46.960 not fun. Long story short, We go through the whole situation. 0:04:47.480 --> 0:04:50.440 They take an X ray, they say it's broken. It's 0:04:50.480 --> 0:04:53.800 his wrist actually, and we get them wrapped up and 0:04:53.800 --> 0:04:56.280 they say, okay, now take them to the you know, 0:04:56.320 --> 0:05:01.000 the main expert person next week. And so of course 0:05:01.040 --> 0:05:03.120 my wife by this time gets here and she's like, 0:05:03.200 --> 0:05:05.800 oh no, it's like we're doing this right now. So 0:05:05.839 --> 0:05:09.400 she goes takes the kid right to the orthopedic surgeon 0:05:09.600 --> 0:05:12.320 and figures out. I mean, she is much better at 0:05:12.320 --> 0:05:13.919 this stuff than I am. She had him in a 0:05:13.960 --> 0:05:18.120 cast within the next two hours, more X rays cast apparently, 0:05:18.120 --> 0:05:20.440 by the way, they do waterproof casts now, which I 0:05:20.480 --> 0:05:23.480 have never seen before, and they swear you can get 0:05:23.520 --> 0:05:25.599 it wet, take it in the shower, take it swimming. 0:05:26.120 --> 0:05:28.040 I still don't believe it. I've been covering it up. 0:05:28.080 --> 0:05:29.720 But anyway, I. 0:05:29.720 --> 0:05:32.240 Tell you this story because this is what I love 0:05:32.279 --> 0:05:35.680 about technology. When it's supposed to work, it may not. 0:05:36.080 --> 0:05:38.679 And I call it the it has to be easy 0:05:38.720 --> 0:05:41.520 for everyone else principle. I know, if you're a nerd 0:05:41.600 --> 0:05:44.000 like me, you can set up all this stuff in 0:05:44.040 --> 0:05:46.880 your house, right, the smart home stuff, the sensor that 0:05:46.960 --> 0:05:49.239 works when you walk into the certain room, the lights 0:05:49.279 --> 0:05:51.320 come on, and you know what to do when it 0:05:51.360 --> 0:05:54.960 goes wrong. You have the remote setup for your TV 0:05:55.400 --> 0:05:58.919 and your surround sound and your system, and it's super complex, 0:05:58.960 --> 0:06:01.480 and you're playing stuff off server, and you've got the 0:06:01.560 --> 0:06:04.159 lights that automate, and you've got the movies that you 0:06:04.200 --> 0:06:07.600 can take off of plex whatever. None of that matters 0:06:07.839 --> 0:06:11.240 if you are living with someone else that doesn't know 0:06:11.279 --> 0:06:13.960 how to do that stuff. So I call it the 0:06:14.000 --> 0:06:17.120 system has to work for everyone else in the home. 0:06:17.200 --> 0:06:20.960 And this is kind of like my overriding tech forever now. 0:06:21.839 --> 0:06:24.760 When I set stuff up, it has to work for everyone, 0:06:25.160 --> 0:06:28.240 not just for me. And so I'm sure you've experienced 0:06:28.279 --> 0:06:31.280 this in your life where you need technology in your 0:06:31.320 --> 0:06:34.679 home to work for everyone. And when technology works for everyone, 0:06:35.080 --> 0:06:37.800 that's when it's magical. In my car, it did not 0:06:37.920 --> 0:06:40.119 work that day, and it doesn't matter if it doesn't 0:06:40.120 --> 0:06:42.919 work any other day of the year, but when I 0:06:42.960 --> 0:06:45.279 get into my car and I have an emergency situation 0:06:45.440 --> 0:06:47.679 like that, it needs to work. And my wife always 0:06:47.680 --> 0:06:50.479 gives me a hard time because she likes her like 0:06:50.760 --> 0:06:53.520 standard kind of radio that works just when she turns 0:06:53.560 --> 0:06:54.040 on her. 0:06:53.880 --> 0:06:55.840 Car and I get it and in my car. 0:06:55.880 --> 0:06:58.320 For many years I had like these systems and you 0:06:58.400 --> 0:07:00.160 plug in the iPod and this and that. It was 0:07:00.200 --> 0:07:03.440 all too complicated for her. So it's just kind of 0:07:03.440 --> 0:07:07.000 one of these things where I feel like my world 0:07:07.040 --> 0:07:10.200 has always been make it easy that remote control. Like 0:07:10.200 --> 0:07:12.280 if you have to tell the person that stays in 0:07:12.320 --> 0:07:14.520 your home, like how to use the remote for your TV, 0:07:15.080 --> 0:07:17.920 that's a problem if you have to, Like for many years, 0:07:17.960 --> 0:07:20.480 I use Google Voice for my phone line, and it 0:07:20.560 --> 0:07:23.520 was so complicated. Nine times out of ten you would 0:07:23.520 --> 0:07:25.920 get voicemail because it just didn't work. It didn't ring 0:07:25.960 --> 0:07:28.000 the phone. I happen to be testing at that time. 0:07:28.400 --> 0:07:31.320 And so long story short, just make sure when you 0:07:31.360 --> 0:07:34.000 set up your technology it works for someone else, whether 0:07:34.000 --> 0:07:38.120 that's your smart home, your automations, your alarm system, your speakers, 0:07:38.200 --> 0:07:41.600 your TV, your streaming setup, whatever it is, make. 0:07:41.480 --> 0:07:44.559 It easy Okay, what else? 0:07:44.680 --> 0:07:48.000 This week was also interesting because I did my first 0:07:48.400 --> 0:07:52.560 virtual wine tasting. Now I know that Zoom has made 0:07:52.600 --> 0:07:56.720 everything happen online, and especially through the pandemic, we realize 0:07:56.720 --> 0:07:58.640 that we can do ninety nine percent of our jobs 0:07:58.680 --> 0:08:03.320 through Zoom, email and texting. And for some reason, I 0:08:03.440 --> 0:08:06.240 really fought that for a long time and then I've 0:08:06.280 --> 0:08:08.680 sort of embraced it. So now for some of my 0:08:08.800 --> 0:08:11.600 TV segments, I will do Zoom interviews, which I never 0:08:11.680 --> 0:08:13.240 did before. We used to always have to meet the 0:08:13.240 --> 0:08:15.520 people in person to do the interview. Now I'm like, 0:08:15.560 --> 0:08:18.000 all right, fine, I'll do a Zoom interview. It doesn't 0:08:18.000 --> 0:08:20.200 look as good, doesn't sound as good, but people have 0:08:20.240 --> 0:08:22.440 come to expect it, so I'll do it. But this 0:08:22.520 --> 0:08:25.640 week I did a virtual wine tasting eleven am on 0:08:25.720 --> 0:08:26.400 a Friday. 0:08:26.520 --> 0:08:30.040 That's when this wine tasting was. Was it random? Yes? 0:08:30.440 --> 0:08:31.200 Was it kind of fun? 0:08:31.520 --> 0:08:32.040 Yeah? 0:08:32.280 --> 0:08:35.520 So it was this, I guess this California Green Metal, 0:08:36.559 --> 0:08:40.200 the California Wine Institute. They were excited about these sustainable 0:08:40.920 --> 0:08:43.440 wineries and so they wanted to teach us and have 0:08:43.600 --> 0:08:47.160 us taste some of the wines from these sustainable wineries. 0:08:47.240 --> 0:08:49.360 And what does sustainable mean? Well, it's kind of a 0:08:49.360 --> 0:08:52.360 holistic approach to wine. So not only are you doing 0:08:52.400 --> 0:08:55.839 things like renewable energy and putting goats to you know, 0:08:56.240 --> 0:08:58.880 eat the grass on the fields and you know, eat 0:08:58.920 --> 0:09:02.400 weeds and all that kind of stuf, and use spiders 0:09:02.400 --> 0:09:03.240 to like clean the. 0:09:04.440 --> 0:09:06.520 Pesta instead of pesticides. 0:09:07.640 --> 0:09:09.439 It's also about a holistic approach to the way you 0:09:09.480 --> 0:09:12.120 treat your employees, the way you do charity, all that 0:09:12.200 --> 0:09:14.160 kind of stuff. So we tasted a couple of wines. 0:09:14.440 --> 0:09:18.280 I'll be honest, I tasted maybe two of the wines 0:09:18.360 --> 0:09:20.840 they sent us, I think four, and they were excellent. 0:09:20.840 --> 0:09:22.440 But eleven am on a Friday, I mean, I had 0:09:22.440 --> 0:09:24.920 my whole day ahead. I couldn't really, you know, sit 0:09:24.960 --> 0:09:26.400 there and drink all these wines. But it was a 0:09:26.440 --> 0:09:29.120 lot of fun and you'll learn. So now I want 0:09:29.160 --> 0:09:32.040 to go to these California wineries and do a story 0:09:32.080 --> 0:09:36.319 about sustainability, whether they're installing solar, whether they're capturing the 0:09:36.800 --> 0:09:40.760 runoff water from the rains. One of the wineries had 0:09:40.920 --> 0:09:43.520 produced one hundred and two percent of their energy for 0:09:43.600 --> 0:09:46.520 the year, so that means they were making all the 0:09:46.640 --> 0:09:49.800 energy they needed to run their winery, and more so, 0:09:49.840 --> 0:09:51.719 I was pretty impressed with that. So it was a 0:09:51.800 --> 0:09:55.559 lot of fun. If you come across a virtual wine tasting, 0:09:55.880 --> 0:09:58.439 which by the way, we did many with friends and family. 0:09:58.559 --> 0:10:02.319 Over the pandemic, we definitely had our fair share of 0:10:02.360 --> 0:10:05.319 those kind of events, but you know, being in person. 0:10:05.120 --> 0:10:08.080 Is much more fun. So but it was kind of cool. 0:10:08.520 --> 0:10:08.880 All right. 0:10:08.960 --> 0:10:11.960 Coming up on today's show, I've got a lot of stuff. 0:10:12.000 --> 0:10:14.680 We've got lots to talk about, lots of great guests. 0:10:15.360 --> 0:10:18.520 First off, I'm gonna tell you about Amazon discontinuing discontinuing 0:10:18.559 --> 0:10:21.840 one of its smart devices. Amazon and Google, they are 0:10:21.920 --> 0:10:24.120 neck and neck with these companies that just make stuff 0:10:24.120 --> 0:10:27.000 to break stuff. They have a product or a service 0:10:27.080 --> 0:10:28.760 and then they say, you know what, never mind, We're 0:10:28.760 --> 0:10:30.559 not going to do that anymore. So I'm gonna tell 0:10:30.559 --> 0:10:33.360 you which product that Amazon is now discontinuing and when 0:10:33.400 --> 0:10:35.880 it's gonna stop working, and how you can download all 0:10:35.920 --> 0:10:38.640 of your data from it. I've got great guests this week. 0:10:38.720 --> 0:10:42.520 Dwight Silverman. He is a tech columnist at the Houston 0:10:42.600 --> 0:10:44.800 Houston Chronicle. He is going to join me to talk 0:10:44.800 --> 0:10:48.240 about the new one plus pad. This is a tablet. 0:10:48.640 --> 0:10:52.520 Could it rival the iPad? Then Scott Keyes is going 0:10:52.559 --> 0:10:55.080 to join me. He is founder and CEO of Going 0:10:55.160 --> 0:10:56.880 dot com. He's gonna tell us how you can nab 0:10:56.920 --> 0:11:00.640 incredible travel deals later wire cut or if your Lauren 0:11:00.760 --> 0:11:02.760 Dragon is going to tell us about all of her 0:11:02.760 --> 0:11:05.439 picks for the best headphones. But first it is your turn. 0:11:06.000 --> 0:11:08.720 Phone lines are open at Triple eight rich one on one. 0:11:09.080 --> 0:11:12.080 Give me a call, we'll talk technology. My name is Richdmiro. 0:11:12.240 --> 0:11:18.320 You are listening to Rich on tech. Welcome back to 0:11:18.679 --> 0:11:22.480 Rich on Tech. Rich DeMuro here talking technology with you 0:11:22.600 --> 0:11:25.560 at triple eight rich one on one. That's eight eight 0:11:25.679 --> 0:11:31.760 eight seven four to two four one zero one. Kelly 0:11:31.880 --> 0:11:32.880 in California, you're. 0:11:32.800 --> 0:11:33.360 On with Rich. 0:11:34.600 --> 0:11:36.440 Thank you so much for taking my call. 0:11:36.559 --> 0:11:36.800 Rich. 0:11:37.080 --> 0:11:42.600 Sure, what's up I have? I think my email's been hacked. 0:11:42.640 --> 0:11:45.640 It's at and t oh I got to talk about 0:11:45.640 --> 0:11:46.440 that that's happening. 0:11:47.400 --> 0:11:51.760 Okay, So two weeks ago I stopped getting email and 0:11:52.040 --> 0:11:55.320 I cannot send email. And I've done everything they've asked 0:11:55.360 --> 0:12:00.480 me to do. I called them immediately and they said 0:12:01.080 --> 0:12:04.440 they tried everything to reset my password, couldn't do it. 0:12:05.000 --> 0:12:08.319 So then they said my email was stuck in a loop. 0:12:09.000 --> 0:12:11.160 So they asked me to fill out a form at 0:12:11.160 --> 0:12:14.839 this my email info dot com and somebody would call 0:12:14.920 --> 0:12:16.840 me back in forty eight to seventy two hours. 0:12:16.920 --> 0:12:18.400 So I filled out the form. 0:12:18.320 --> 0:12:21.040 Never got a call, so I called them back again. 0:12:21.600 --> 0:12:24.480 They said, we're so sorry, somebody will call you back 0:12:24.720 --> 0:12:27.520 in twenty four hours. Never got a call. I went 0:12:27.559 --> 0:12:32.719 back on to that same at and T email info website, 0:12:32.800 --> 0:12:36.319 filled out another form, no call, So I called back 0:12:36.559 --> 0:12:38.680 and then they said, well, we will send you a 0:12:38.720 --> 0:12:43.599 postcard a postcard. Yeah, I'll send you a postcard and 0:12:43.800 --> 0:12:47.920 three to five business days with instructions on how to 0:12:48.160 --> 0:12:53.200 reset your password. So it's been seven business days and 0:12:53.240 --> 0:12:57.400 I still have no postcard. So they're just giving me 0:12:57.480 --> 0:13:01.280 the run around. They're just you know, service, They're not 0:13:01.320 --> 0:13:03.360 going to call me or send me anything. 0:13:04.240 --> 0:13:05.800 So now I don't know what to do. 0:13:06.200 --> 0:13:08.760 All right, Well, number one is this email address you're 0:13:08.840 --> 0:13:11.000 only is it your most important or is it just 0:13:11.040 --> 0:13:12.880 one that you're trying to get access into. 0:13:13.480 --> 0:13:18.319 It is my very most important. I do have a Gmail, 0:13:19.760 --> 0:13:23.360 but I've only used it for one thing that I 0:13:23.400 --> 0:13:25.199 had to you know, I had to have a backup 0:13:25.240 --> 0:13:29.120 email for to open an account for something like three 0:13:29.200 --> 0:13:31.640 years ago, and I've never used it for anything. 0:13:31.920 --> 0:13:35.520 Okay, So a couple of things here. Number one, let's 0:13:35.559 --> 0:13:38.000 switch to this Gmail account as soon as you can. 0:13:38.120 --> 0:13:41.480 I know that this this AT and T Yahoo whatever 0:13:41.520 --> 0:13:44.000 it is. You know, they've gone through so many different iterations. 0:13:44.480 --> 0:13:49.720 I've heard about more issues with these branded accounts than anything. 0:13:50.040 --> 0:13:52.200 And I'm not just singling out AT and T. I'm 0:13:52.200 --> 0:13:55.480 talking any account that comes from your provider. So if 0:13:55.520 --> 0:13:59.080 you have you know your email is coming from your 0:13:59.160 --> 0:14:02.720 internet service, right. The problem is twofold, number one. It's 0:14:02.800 --> 0:14:04.680 linked to that service. So how do you get this 0:14:04.760 --> 0:14:08.480 AT and T email? Where did it come from? 0:14:08.840 --> 0:14:09.800 It is for my internet? 0:14:10.160 --> 0:14:13.080 Yeah, okay, So if you ever stop paying for that service, 0:14:13.640 --> 0:14:15.440 does it go away or how does that work? 0:14:16.520 --> 0:14:16.760 Yeah? 0:14:16.840 --> 0:14:19.520 That's my question too. So I wanted to go into 0:14:19.560 --> 0:14:22.920 my AT and T account so that I can pay 0:14:22.960 --> 0:14:25.960 my bill. I can't even get into that account. 0:14:26.080 --> 0:14:30.200 Yeah, okay, this is okay. So number one, my advice 0:14:30.240 --> 0:14:33.760 to you. You've gone through all of the account recovery 0:14:34.480 --> 0:14:37.440 systems that they have asked you to do. I would 0:14:37.480 --> 0:14:39.000 get on the phone with AT and T and I 0:14:39.000 --> 0:14:40.680 would not get off the phone. And I know this 0:14:40.760 --> 0:14:42.960 is going to take a while until you get someone 0:14:43.000 --> 0:14:45.840 that can actually help you, and sometimes that will take 0:14:46.400 --> 0:14:49.320 just telling the person I need a supervisor. I had 0:14:49.320 --> 0:14:52.200 to do this a couple months ago with an airline 0:14:52.680 --> 0:14:54.480 and I had a credit that was a It was 0:14:54.560 --> 0:14:56.480 kind of a anyway, It just took a long time, 0:14:56.520 --> 0:14:59.160 but I kept saying, please give me a supervisor, Please 0:14:59.200 --> 0:15:02.040 give me a supervis until they finally did. And by 0:15:02.040 --> 0:15:04.440 the way, it took three different people before I kept 0:15:04.480 --> 0:15:07.120 asking them can I have a supervisor? Before I got 0:15:07.160 --> 0:15:09.560 to someone that wanted to help me, Because most of 0:15:09.600 --> 0:15:11.920 the time, I won't say most of the time, but 0:15:12.200 --> 0:15:15.120 many times there's no feeling that the person on the 0:15:15.120 --> 0:15:17.120 other end wants to help you. They just want to 0:15:17.160 --> 0:15:19.440 get you off the line and onto the next person 0:15:19.440 --> 0:15:20.560 that they can just run around. 0:15:20.960 --> 0:15:24.160 So the person I was talking to was obviously in 0:15:24.200 --> 0:15:27.200 a call center, reading from a card. I could hear 0:15:27.280 --> 0:15:30.840 a lot of background noise. When I asked for a supervisor, 0:15:31.520 --> 0:15:34.200 he told me there's nobody else here. They all have 0:15:34.320 --> 0:15:36.720 the same tools that I have. They can't do anything 0:15:36.760 --> 0:15:37.720 more than I can do. 0:15:38.640 --> 0:15:40.680 No, and then you call back and try to get 0:15:40.720 --> 0:15:42.680 you You may have to call back several times until 0:15:42.680 --> 0:15:45.200 you get someone. They actually tried to tell me that 0:15:45.240 --> 0:15:47.680 there was like no one available, and they said, we'll 0:15:47.720 --> 0:15:49.640 give you a call back, which they actually did, so 0:15:49.680 --> 0:15:51.960 I will say that they did hold up on that one. 0:15:52.160 --> 0:15:54.960 But here's the thing, so I'm gonna explain. Gosh, do 0:15:54.960 --> 0:15:56.560 I have enough time to explain what's going on with 0:15:56.640 --> 0:15:59.520 AT and T email? So you're not alone. Many people 0:15:59.520 --> 0:16:03.120 have had their AT and T emails hacked in recent weeks. 0:16:03.400 --> 0:16:07.160 This is according to tech Crunch. So cybercriminals found their 0:16:07.200 --> 0:16:10.240 way into AT and T dot net emails, SBC Global 0:16:10.280 --> 0:16:13.080 dot net emails, BellSouth dot net, and other AT and 0:16:13.080 --> 0:16:15.960 T email addresses, and once they had these emails, they 0:16:15.960 --> 0:16:19.120 were able to hack into them and reset other accounts. 0:16:19.160 --> 0:16:21.480 So they're actually trying to steal cryptocurrency and doing all 0:16:21.560 --> 0:16:24.000 kinds of stuff. What I would say to you is 0:16:24.480 --> 0:16:27.520 use the advice Kelly, try to get someone on the line. 0:16:27.560 --> 0:16:29.440 You did the right stuff. You went to that email 0:16:29.440 --> 0:16:32.880 account recovery. You may eventually, once AT and T figures 0:16:32.880 --> 0:16:34.920 this out, finally get a link that will help you 0:16:35.000 --> 0:16:38.600 really reset this account and reclaim it. It's unfortunate that 0:16:38.680 --> 0:16:41.640 this happened to you. Switch to Gmail as soon as 0:16:41.640 --> 0:16:44.440 you can start using that for your main emails. Maybe 0:16:44.440 --> 0:16:46.240 go onto some of your key accounts and try to 0:16:46.280 --> 0:16:48.760 switch to email address if they allow you. But I 0:16:48.760 --> 0:16:51.560 think the bigger lesson is don't use an email account 0:16:51.560 --> 0:16:53.840 that is linked to a service that you have, whether 0:16:53.880 --> 0:16:57.160 that's your Internet service, whether that's your cable service. Just 0:16:57.240 --> 0:16:59.760 go ahead and use something like a Gmail, like an 0:16:59.800 --> 0:17:03.800 hour Outlook that is a third party service. Even pay 0:17:03.840 --> 0:17:06.160 for an email service if you want to do that way. 0:17:06.160 --> 0:17:08.560 But you know, I've had Gmail for many, many years. 0:17:09.200 --> 0:17:11.520 It's worked out for me. And so just make sure 0:17:11.520 --> 0:17:15.320 you secure whatever account you have with two factor authentication. 0:17:15.480 --> 0:17:17.520 In this case, it was a little troublesome because these 0:17:17.560 --> 0:17:20.159 cyber criminals figured out a way around all that stuff, 0:17:20.560 --> 0:17:22.879 and so AT and T is still sorting through this. 0:17:22.960 --> 0:17:25.560 They said that they're aware of this issue, according to 0:17:25.600 --> 0:17:29.399 a spokesperson for tech Crunch or a spokesperson two tech Crunch, 0:17:30.520 --> 0:17:33.639 but it is still an ongoing matter. So I'm sorry 0:17:33.680 --> 0:17:35.760 that this happened to you, Kelly, but please keep on them. 0:17:36.040 --> 0:17:39.120 Hopefully you get someone that can actually help you regain 0:17:39.200 --> 0:17:42.240 access to your account. All right, coming up, more of 0:17:42.280 --> 0:17:44.440 your calls at Triple eight Rich one on one. That's 0:17:44.480 --> 0:17:46.880 eight eight eight seven four to two, four to one 0:17:47.080 --> 0:17:50.359 zero one. We are going to talk to Dwight Silverman next. 0:17:50.359 --> 0:17:53.120 He is the tech columnist for the Houston Chronicle. We're 0:17:53.119 --> 0:17:56.040 going to talk about a new tablet that may rival 0:17:56.200 --> 0:17:59.720 the iPad. It's called the one plus pad, and there 0:17:59.760 --> 0:18:01.560 are pros and cons. We're going to go over them 0:18:01.640 --> 0:18:04.880 coming up next. Right here, you are listening to rich 0:18:04.920 --> 0:18:11.800 on Tech. Welcome back to rich on Tech. Rich Demiro 0:18:11.880 --> 0:18:17.119 here talking technology with you. You can follow me on 0:18:17.160 --> 0:18:21.680 social media. I am at rich on Tech on Instagram, Facebook, 0:18:22.240 --> 0:18:24.480 and yeah, I'm still hanging on on Twitter. I know 0:18:25.240 --> 0:18:28.960 everyone's talking about this new thing this week called Blue Sky. 0:18:29.359 --> 0:18:31.919 Is it Blue Sky or blue Ski? This is the 0:18:32.240 --> 0:18:36.280 new competitor to Twitter. This was actually started by Twitter 0:18:36.400 --> 0:18:40.080 co founder Jack Dorsey and it's taken off this week. 0:18:40.160 --> 0:18:44.040 It's apparently very popular among the several, you know, thousand 0:18:44.119 --> 0:18:46.760 people that are using it because it's invite only right now. 0:18:46.800 --> 0:18:50.800 But if someone asks you about this new thing, blue Sky, 0:18:50.880 --> 0:18:53.439 you can say you've heard of it, so I wouldn't 0:18:53.840 --> 0:18:55.879 rush to go sign up just yet, or maybe if 0:18:55.880 --> 0:18:57.680 you want to go ahead, but you know, we've seen 0:18:57.720 --> 0:19:02.240 other alternatives in the past months, like masted On, Postnews, 0:19:02.920 --> 0:19:07.199 even this app called Artifact that's a kind of a 0:19:07.280 --> 0:19:09.440 news app, but it's kind of taken the place of Twitter. 0:19:09.440 --> 0:19:11.920 I mean, there's just so many now. But the difference 0:19:11.960 --> 0:19:14.000 with blue Ski or blue Sky, whatever you want to 0:19:14.040 --> 0:19:16.879 call it, that's kind of interesting is that it's almost 0:19:16.880 --> 0:19:21.480 like an open source platform. So Blue Sky think about 0:19:21.480 --> 0:19:25.119 it this way. Blue Sky is building a platform on 0:19:25.200 --> 0:19:28.440 top of open standards. So if I wanted to create 0:19:28.440 --> 0:19:31.600 an app that sort of interfaced with this open standard, 0:19:32.040 --> 0:19:34.680 i could. And so that's why people are liking it 0:19:34.720 --> 0:19:38.200 because theoretically it's not just owned by one company. It's 0:19:38.200 --> 0:19:42.360 not just Twitter. It's sort of like Twitter, but anyone 0:19:42.480 --> 0:19:44.959 can build an app that would live on top of 0:19:45.000 --> 0:19:48.320 this platform. And so it's kind of interesting in that 0:19:48.400 --> 0:19:51.159 aspect and I do like that. But otherwise it's very 0:19:51.240 --> 0:19:54.439 much the same. You can post short messages, you've got 0:19:54.480 --> 0:19:58.120 a feed, it's a decentralized network. That's the biggest difference. 0:19:58.560 --> 0:20:00.960 But it is a little bit more complic because you 0:20:01.040 --> 0:20:02.919 have to have a server, kind of like that masted 0:20:03.000 --> 0:20:07.520 On stuff. I know, it gets very complicated, right, So again, Twitter, 0:20:07.800 --> 0:20:10.560 I know, it's kind of like that whole thing of 0:20:10.920 --> 0:20:15.000 my death has been overly exaggerated. The what is it, 0:20:15.040 --> 0:20:17.960 the news of my demise has been overly exaggerated, something 0:20:18.040 --> 0:20:20.800 like that, that famous saying. That's kind of like Twitter, 0:20:20.880 --> 0:20:23.760 like it's still the most popular, one of the most 0:20:23.760 --> 0:20:25.160 popular social networks out there. 0:20:25.160 --> 0:20:27.920 But anyway, I digress. Let's bring on Dwight Silverman. 0:20:28.480 --> 0:20:33.560 He is retired but now back at the Houston Chronicle 0:20:34.000 --> 0:20:36.600 doing technology. And you've been doing this for a very 0:20:36.600 --> 0:20:38.720 long time, Dwight, how long? Welcome to the show. 0:20:39.680 --> 0:20:43.119 Hey, Rich, I have been doing this since about really 0:20:43.160 --> 0:20:46.119 since the late eighties. I've had a column since the 0:20:46.200 --> 0:20:50.600 early nineties of the Chronicle. I retired briefly. I'm not 0:20:50.840 --> 0:20:54.159 good at retirement until I came back and I'm doing 0:20:54.480 --> 0:20:56.879 a column as a freelancer. I'm back doing my regular 0:20:56.880 --> 0:21:00.760 weekly column and occasional longer form story and I'm having 0:21:00.800 --> 0:21:01.399 a great time. 0:21:01.760 --> 0:21:02.199 I love it. 0:21:02.240 --> 0:21:05.800 I mean, who doesn't like getting gadgets to test on 0:21:05.840 --> 0:21:07.879 your terms? So I mean before I'm sure you were 0:21:07.920 --> 0:21:10.000 under deadlines and this and that, and you can be like, oh, 0:21:10.080 --> 0:21:12.120 write a column this week and maybe not next week. 0:21:12.200 --> 0:21:14.480 Is that the agreement? At this point? 0:21:14.880 --> 0:21:16.440 Oh no, they want it every week. 0:21:16.800 --> 0:21:20.159 Well, yeah, okay, that's fine, I get that all right. So, 0:21:20.320 --> 0:21:22.560 and by the way, I know you're on mastadon. How 0:21:22.600 --> 0:21:24.560 is it going on there? I mean, does it feel 0:21:24.640 --> 0:21:26.080 like there's a lot of people on there and a 0:21:26.119 --> 0:21:27.520 lot of activity compared to Twitter? 0:21:27.640 --> 0:21:28.879 Or is it still sort of nascent? 0:21:29.600 --> 0:21:32.360 You know, it's like Twitter was very early on. There 0:21:32.359 --> 0:21:35.159 were people who jumped onto Twitter in the earliest days 0:21:35.200 --> 0:21:38.280 who said, there's nothing here, how do I talk to people? 0:21:38.359 --> 0:21:41.280 And the same thing is true with mathddon. You kind 0:21:41.280 --> 0:21:43.639 of have to find your people, right. One of the 0:21:43.760 --> 0:21:46.280 nice things for me is that, you know, I write 0:21:46.280 --> 0:21:49.480 about technology and I've been a digital journalist for a 0:21:49.560 --> 0:21:51.239 long time, and so there's a lot of people who 0:21:51.280 --> 0:21:55.879 are pretty tech savvy. And when the initial departure from 0:21:56.200 --> 0:22:00.280 Twitter to masddon started in late twenty twenty two, two 0:22:01.000 --> 0:22:03.879 people put in their profiles that they had moved to 0:22:03.960 --> 0:22:07.840 mastadon And there were several apps that appeared that let 0:22:08.000 --> 0:22:11.520 you find people who you were following who had mentioned 0:22:11.560 --> 0:22:15.080 mastedon on their feet that's cool, did you coure to 0:22:15.119 --> 0:22:18.440 follow them? And so I've got probably about six hundred 0:22:18.480 --> 0:22:22.080 people I follow on mastadon. It doesn't have things like 0:22:22.440 --> 0:22:26.280 you know, I'm a local newspaper columnist and I really 0:22:26.359 --> 0:22:28.600 kind of missed the local news that you could find 0:22:28.640 --> 0:22:32.400 on Twitter. But for the most part, I have better conversations, 0:22:32.480 --> 0:22:37.520 more civil, richer, and I think with smarter people sometimes 0:22:37.840 --> 0:22:40.040 than I was on Twitter. I think for me, it's 0:22:40.040 --> 0:22:40.879 more satisfying. 0:22:41.040 --> 0:22:42.719 But just as you get used to this, now you're 0:22:42.720 --> 0:22:44.280 gonna have to sign up for Blue Sky and see 0:22:44.280 --> 0:22:44.960 what that's all about. 0:22:45.920 --> 0:22:46.880 I'm on the weight list. 0:22:46.880 --> 0:22:48.760 Okay, you're on the weight list, so my, so my, 0:22:49.200 --> 0:22:50.760 So we'll see. We'll talk about that in a couple 0:22:50.760 --> 0:22:52.680 of weeks once we both get in and see. But 0:22:52.960 --> 0:22:55.320 I like the fact that it's built on that decentralized 0:22:55.359 --> 0:22:57.919 kind of platform. It's almost like more Web three instead 0:22:57.960 --> 0:22:59.960 of Twitter. You know, we're seeing all these new things 0:23:00.119 --> 0:23:03.280 come along that are much more decentralized and put the 0:23:03.359 --> 0:23:06.160 user in more control. But enough about that, let's talk 0:23:06.200 --> 0:23:08.600 about one plus. So you've been testing out the one 0:23:08.680 --> 0:23:11.919 plus pad, as have I. My review will be on 0:23:12.040 --> 0:23:15.320 KTLA channel five on Monday, so if you're in the 0:23:15.400 --> 0:23:16.639 LA area you can watch that. 0:23:16.840 --> 0:23:19.160 But you have reviewed it, you've. 0:23:18.960 --> 0:23:22.440 Written your column, you said, it's a satisfying, sleek and simple, 0:23:22.640 --> 0:23:24.120 simple Android tablet. 0:23:24.440 --> 0:23:26.320 So let's get through the basics. What do you think 0:23:26.359 --> 0:23:26.800 of this thing? 0:23:27.760 --> 0:23:30.400 Well, you know, one of the interesting things about one 0:23:30.440 --> 0:23:33.520 plus is that this company has been around for a 0:23:33.560 --> 0:23:38.879 while doing premium smartphones, but they don't charge the same. 0:23:38.640 --> 0:23:40.320 Prices that the big guides do. 0:23:41.560 --> 0:23:45.840 Their current smartphone is the one Plus eleven, and it's 0:23:45.880 --> 0:23:47.159 a fantastic phone. 0:23:47.200 --> 0:23:48.320 It's really fast. 0:23:48.840 --> 0:23:53.640 It uses the same process process or family that Samsung's 0:23:53.680 --> 0:23:58.359 current flagship phones used. It's just it's a joy to use. 0:23:59.320 --> 0:24:03.560 And one plus wants to get into the tablet market, 0:24:04.000 --> 0:24:06.960 and so they've taken what they've learned from doing these 0:24:07.000 --> 0:24:10.920 smartphones at decent prices and produced their first tablet. It's 0:24:10.960 --> 0:24:14.320 called the one plus Pad. It's an eleven point six 0:24:14.440 --> 0:24:21.200 inch on the diagonal tablet. It is very fast, it 0:24:21.280 --> 0:24:24.359 has minimal bloatwear, which I'm really happy about it. 0:24:24.320 --> 0:24:27.560 That's what I really liked. Yeah, the software on it 0:24:27.600 --> 0:24:29.240 is so great. I mean, if you've ever had a 0:24:29.240 --> 0:24:32.000 one plus phone, the software is incredible. It's the same 0:24:32.040 --> 0:24:34.359 on this tablet. The software is just it's so like 0:24:35.080 --> 0:24:37.879 just refreshing for Android because usually when you get an Android, 0:24:37.920 --> 0:24:39.960 it's got all this bloatwear. If you ever use Samsung, 0:24:40.000 --> 0:24:42.120 there's a lot of like stuff you don't need. Maybe 0:24:42.200 --> 0:24:45.080 not so much in recent years, but you know previously 0:24:45.520 --> 0:24:47.720 and with the one Plus, it's just so fresh and clean. 0:24:47.760 --> 0:24:48.639 It's just so nice. 0:24:49.240 --> 0:24:53.560 Yes, and you know what happens, particularly with Samsung and 0:24:53.920 --> 0:24:57.840 other big name brands, is that they have their own 0:24:57.960 --> 0:25:01.800 apps along with you know, always have Google's apps because 0:25:02.000 --> 0:25:06.600 you know Google owns and manages Android and so. But 0:25:06.720 --> 0:25:10.439 on this it basically is a handful of very simple, 0:25:10.840 --> 0:25:15.879 uh cleanly written one plus apps, and then there is 0:25:15.920 --> 0:25:18.760 a folder full of Google's apps. And so if you 0:25:18.840 --> 0:25:21.520 know and you use Google products, you'll feel right at 0:25:21.520 --> 0:25:24.040 home at this. The other thing is that the general 0:25:24.119 --> 0:25:27.639 layout and even the feel of the hardware reminds me 0:25:28.040 --> 0:25:32.040 very much of Apple's basic iPad. Yes, you know, it 0:25:32.119 --> 0:25:34.399 looks a lot like they're trying to go for people 0:25:34.440 --> 0:25:38.959 who maybe have an Android phone, but they have they 0:25:39.080 --> 0:25:42.120 bought an iPad because the iPad is the gold standard 0:25:42.160 --> 0:25:42.840 for tablets. 0:25:42.840 --> 0:25:43.159 Still. 0:25:43.440 --> 0:25:46.480 Yes, and here is here's the device that you can 0:25:46.720 --> 0:25:48.879 that you can get. It isn't loaded down with junk, 0:25:49.280 --> 0:25:52.040 that's very clean and very simple, very fast, and it 0:25:52.160 --> 0:25:55.520 kind of looks like an iPad on its own screen. 0:25:55.720 --> 0:25:58.520 Yeah, okay, so it comes in one color, Halo green. 0:25:58.960 --> 0:26:01.640 Yeah, you better like, because that's what you're gonna get. 0:26:01.800 --> 0:26:05.520 It's one hundred and twenty eight gigabytes again on one 0:26:05.680 --> 0:26:10.000 size for that, no expandable memory. The screen size is 0:26:10.480 --> 0:26:13.920 it's about almost twelve inches, and it's got this interesting 0:26:14.000 --> 0:26:16.960 ratio of seven to five, which I found to be 0:26:17.080 --> 0:26:21.640 just fine. It's got a large battery and the charging 0:26:21.680 --> 0:26:25.000 is incredibly fast, so that's really nice. It's got Dolby 0:26:25.080 --> 0:26:28.200 Vision Dolby at most. The only thing that I found 0:26:28.200 --> 0:26:30.560 with the display, which I thought was really really nice, 0:26:30.600 --> 0:26:32.280 is that I found it to be a little bit 0:26:32.920 --> 0:26:36.240 when I was scrolling on some text, a little bit jellyish. 0:26:36.280 --> 0:26:38.600 But it's fine. I mean, it's not like a deal 0:26:38.640 --> 0:26:40.120 breaker for this thing. Now. 0:26:40.200 --> 0:26:42.679 The pricing on this pad four to seventy nine for 0:26:42.720 --> 0:26:44.560 the device, which I thought was a little bit high. 0:26:44.560 --> 0:26:46.200 I wish they would have come in a little bit lower. 0:26:46.600 --> 0:26:50.560 Magnetic keyboard one forty nine, stylus ninety nine. So I 0:26:50.600 --> 0:26:53.199 think that this is a great tablet and it's a 0:26:53.200 --> 0:26:55.840 good kind of Android alternative to the iPad. 0:26:56.160 --> 0:26:57.320 But Dwight, do you think. 0:26:57.200 --> 0:26:59.399 That folks should wait for like to see what the 0:26:59.400 --> 0:27:00.760 pixel does or who do you think. 0:27:00.680 --> 0:27:01.160 This is for? 0:27:03.200 --> 0:27:06.120 I think this is for at the outset, people who 0:27:06.160 --> 0:27:10.639 already have one plus phone and who maybe as I said, 0:27:10.720 --> 0:27:12.840 maybe already own an iPad, but they'd like to go 0:27:12.920 --> 0:27:16.320 all in on Android. It has some One of the 0:27:16.320 --> 0:27:19.199 things that it's doing is they're trying to build up 0:27:19.240 --> 0:27:25.040 a similar kind of ecosystem with one Plus hardware. So, 0:27:25.080 --> 0:27:29.040 for example, if you have the one Plus buds Pro two, 0:27:29.760 --> 0:27:35.080 which is their latest earbuds, yes, and they pair up 0:27:35.640 --> 0:27:39.919 almost as smoothly as the Airpod's pro does on an 0:27:39.960 --> 0:27:42.080 iPad or an iPhone. You know, you just open it, 0:27:42.280 --> 0:27:45.560 you hold it nearby, and you're connected. It also does 0:27:45.600 --> 0:27:50.520 a similar thing for using your phone's five G connection, 0:27:51.080 --> 0:27:54.880 so you can bring your one plus phone close to it, 0:27:54.960 --> 0:27:57.920 and if you don't have any kind of Internet connection 0:27:58.040 --> 0:28:00.600 currently on the pad, it says, do you want to 0:28:00.640 --> 0:28:03.880 share your phone's Internet connection? And then you just can. 0:28:04.600 --> 0:28:08.480 It's very you know, they're working towards an Apple type 0:28:08.480 --> 0:28:12.600 of ecosystem, and I would say, after an iteration or two, 0:28:12.840 --> 0:28:15.080 it will be it'll it'll be even better. The one 0:28:15.080 --> 0:28:18.760 thing about the price is that one plus will aggressively 0:28:18.840 --> 0:28:23.440 discount shortly after its launch, So if you're thinking about 0:28:23.440 --> 0:28:25.159 getting one of these, you might want to keep an 0:28:25.200 --> 0:28:28.720 eye on sales and so forth. It's for seventy nine 0:28:28.760 --> 0:28:31.360 to start, but I wouldn't be surprised if you don't 0:28:31.359 --> 0:28:33.919 see it selling soon for in the four fifty four 0:28:34.080 --> 0:28:35.160 forty five range. 0:28:35.280 --> 0:28:37.640 Absolutely, I would agree with that. Let's leave it there. 0:28:37.720 --> 0:28:42.440 One plus pad. It's available May eighth pre order right now, 0:28:42.440 --> 0:28:45.240 and I believe they have a fifty dollars discount right 0:28:45.240 --> 0:28:48.400 now if you trade in something else. But the reality is, 0:28:48.640 --> 0:28:50.960 I agree with Dwight, wait for a sale on this, 0:28:51.480 --> 0:28:53.400 usually around Mother's Day or something. I bet you they'll 0:28:53.400 --> 0:28:55.480 have one. Maybe not right off the bat, but you know, 0:28:55.480 --> 0:28:57.840 you wait a month or two, you'll be fine. All right, Dwight, 0:28:57.840 --> 0:28:59.959 thanks so much for joining me today. I appreciate it. 0:29:00.720 --> 0:29:01.760 Sure, thanks for having me. 0:29:01.800 --> 0:29:04.520 All right, we'll follow you on mastadon or any other 0:29:04.560 --> 0:29:07.000 social network that may come along, and uh look for 0:29:07.040 --> 0:29:09.360 your stuff in the Houston Chronicle. All right, coming up 0:29:09.400 --> 0:29:12.080 more of your calls at triple eight rich one O one. 0:29:12.160 --> 0:29:15.280 That's eight eight eight seven four to two four one 0:29:15.560 --> 0:29:18.960 zero one. Coming up, I'll tell you about the smart 0:29:19.040 --> 0:29:23.520 device that Amazon is discontinuing. Might want to download your data. 0:29:23.560 --> 0:29:38.440 Now you're listening to rich on Tech. Welcome back to 0:29:38.840 --> 0:29:42.920 rich on Tech. Rich Demiro here talking technology with you 0:29:43.440 --> 0:29:46.200 at Triple eight Rich one O one. That's eight eight 0:29:46.320 --> 0:29:50.120 eight seven four to two four one zero one eight 0:29:50.240 --> 0:29:54.240 eight eight seven four to two four one zero one. 0:29:54.320 --> 0:29:57.760 Give me a call if you have a question about technology, 0:29:58.400 --> 0:30:01.040 trying to decide between two things. You want to know 0:30:01.360 --> 0:30:04.479 which app does something you need it to do, smart 0:30:04.480 --> 0:30:07.080 home issues, whatever you got, give me a call Triple 0:30:07.120 --> 0:30:10.000 eight rich one oh one. Uh, don't forget to sign 0:30:10.040 --> 0:30:13.080 up front newsletter. Go to rich on Tech dot tv. 0:30:13.280 --> 0:30:17.760 I will be writing it soon. Jack is in Goldendale, Washington. 0:30:17.920 --> 0:30:20.520 Jack, you're on with rich Hey, thank you so much. 0:30:20.720 --> 0:30:22.840 Hey, thanks for calling question here. 0:30:23.840 --> 0:30:26.600 I don't remember when I bought my net book. I 0:30:26.600 --> 0:30:27.680 don't even know if they still know. 0:30:27.840 --> 0:30:29.480 Wow, those were hot for a while. 0:30:30.160 --> 0:30:32.520 Well, I loved it. The thing was great. It came 0:30:32.560 --> 0:30:36.040 with Windows seven, and my sister gave she worked at 0:30:36.040 --> 0:30:39.080 Microsoft at the time, and she gave me Windows eight. 0:30:39.600 --> 0:30:42.440 I didn't really like Windows eight and then Windows ten 0:30:42.560 --> 0:30:45.760 came along, so I installed it, and at the time 0:30:45.800 --> 0:30:48.400 I just wasn't into computers, so I let it sit 0:30:48.560 --> 0:30:52.880 for unfortunately over thirty days. Well it turns out Microsoft 0:30:52.960 --> 0:30:55.440 didn't bother to tell me that after thirty days you 0:30:55.480 --> 0:30:57.840 cannot uninstall Windows ten. 0:30:58.200 --> 0:31:00.400 Oh it kind of locks itself in there. 0:31:00.800 --> 0:31:03.880 Yeah, well, this little guy can't really handle the Windows ten. 0:31:04.680 --> 0:31:07.160 And I was going to say, I'm surprised it even 0:31:07.160 --> 0:31:08.000 installed on there. 0:31:08.760 --> 0:31:13.480 Yeah, well, it won't do updates anymore. It now it 0:31:13.880 --> 0:31:16.400 looks at your computer and says, oh, this thing can't 0:31:16.440 --> 0:31:19.520 handle Windows you know, the updates. Yeah, well, I wish 0:31:19.520 --> 0:31:23.120 they'd done that when I was installing Windows ten. But anyway, Yeah, 0:31:23.280 --> 0:31:26.560 what I'm looking at is, I don't you know, I 0:31:26.560 --> 0:31:29.239 spent like maybe less than three hundred dollars on this 0:31:29.240 --> 0:31:33.800 thing at Costco years ago. It's an acer file one. 0:31:34.640 --> 0:31:36.640 I tried looking it up while I was on hold, 0:31:36.680 --> 0:31:39.320 but apparently you can't do that when you're on hold 0:31:39.360 --> 0:31:43.480 with speakerphone and all that, or with all the music 0:31:43.520 --> 0:31:46.120 and all that stuff. So anyway, I tried looking up 0:31:46.120 --> 0:31:48.440 to figure out how old it is. I'm guessing it 0:31:48.480 --> 0:31:52.160 was about twenty ten. Somewhere in there, maybe twenty oh nine, 0:31:52.880 --> 0:31:55.680 I don't know, But anyway, I would like to replace 0:31:55.760 --> 0:32:00.240 this thing and windows. You know, thank god that don't 0:32:00.280 --> 0:32:04.120 make cars like they do computers, otherwise everybody replacing their 0:32:04.240 --> 0:32:07.040 car three years. 0:32:07.040 --> 0:32:09.360 Well, yeah, it depends on the computers. 0:32:09.400 --> 0:32:11.840 But listen, I mean, so what you're trying to spend 0:32:11.960 --> 0:32:13.720 under five hundred how much you're trying to spend on 0:32:13.720 --> 0:32:14.320 a new computer? 0:32:15.480 --> 0:32:19.280 You know, Quite honestly, I am so fed up with computers. 0:32:19.320 --> 0:32:21.600 I don't want to spend any money, but nowadays you 0:32:21.760 --> 0:32:25.600 have to have it your doctor appointments, your banking, your well, 0:32:25.640 --> 0:32:29.080 I don't do banking on a computer, but everybody everything 0:32:29.160 --> 0:32:31.960 is digital and you kind of have to have it. 0:32:32.200 --> 0:32:34.560 So I guess I have to spend a bunch of 0:32:34.600 --> 0:32:38.560 money just so I can still live in this modern world. Well, 0:32:39.000 --> 0:32:46.440 wondering what you would suggest might be a inexpensive I 0:32:46.480 --> 0:32:49.440 have never dealt with what do they call it? 0:32:49.520 --> 0:32:49.920 Apple? 0:32:50.400 --> 0:32:52.680 I've never dealt with that, so I don't really want 0:32:52.720 --> 0:32:55.440 to try to learn a new system. You know, I'm 0:32:55.480 --> 0:32:57.880 almost seven years old, so I'm getting kind of tired 0:32:57.920 --> 0:33:00.200 of this stuff. But what are your thoughts? 0:33:01.080 --> 0:33:03.120 Okay, Well, first off, I mean, I think you could 0:33:03.120 --> 0:33:06.080 do a lot on your phone if you have a smartphone. 0:33:05.600 --> 0:33:09.200 Or no, well it's semi smart, it's kind of a cheap. 0:33:10.520 --> 0:33:11.800 What is it, moto. 0:33:11.640 --> 0:33:13.560 E okay, oh, moto E got it. 0:33:13.880 --> 0:33:18.720 Yeah, And this is my first so called smartphone. It's 0:33:18.720 --> 0:33:22.840 only got thirty two gigs, so even it's almost maxed out. 0:33:22.880 --> 0:33:27.000 It seventy five percent storage, you know, just for apps, 0:33:27.400 --> 0:33:30.480 so I can't install anything else as far as apps go, 0:33:30.680 --> 0:33:34.120 So I can get by on it. But I would 0:33:34.120 --> 0:33:36.760 really like to be able to type. I used to 0:33:36.880 --> 0:33:41.600 like typing on word, type out a letter, copy and 0:33:41.640 --> 0:33:43.640 paste it into an email and send it. 0:33:43.760 --> 0:33:46.800 Well, nowadays you can just use chat ept to compose 0:33:46.840 --> 0:33:48.560 those letters. You don't even have to type. That's the 0:33:48.600 --> 0:33:51.520 good news, Jack. You could just Half the stuff that 0:33:51.560 --> 0:33:53.840 you used to do manually is now all automatic. So 0:33:53.880 --> 0:33:55.680 you're good there, I did it. 0:33:55.960 --> 0:33:59.440 I'm absolutely against AI and I do not want to 0:33:59.480 --> 0:34:01.960 have anything to do with chat GPS. 0:34:02.120 --> 0:34:04.960 Okay, so no, no, no writing your letters with chat GBT. 0:34:05.280 --> 0:34:05.960 Well, I would. 0:34:05.800 --> 0:34:09.719 Recommend, you know, just on word would be fine. I 0:34:09.800 --> 0:34:11.160 can still copy and paste. 0:34:11.200 --> 0:34:11.839 I can do that. 0:34:11.920 --> 0:34:12.759 I'm a good type. 0:34:13.560 --> 0:34:17.120 But anyway, I would recommend. I mean, if you want 0:34:17.120 --> 0:34:20.640 to stick with Windows, I would just find a Windows 0:34:20.719 --> 0:34:24.399 laptop that you think is you know, decent. I would 0:34:24.440 --> 0:34:26.560 go maybe like something like the Wirecutter. Have you heard 0:34:26.560 --> 0:34:27.840 of wirecutter dot com? 0:34:28.200 --> 0:34:30.640 Yes, I have the newsletter. Yeah I would. I would 0:34:31.080 --> 0:34:35.080 mainly about UH streaming services, and I haven't heard I 0:34:35.080 --> 0:34:36.399 haven't read anything on there yet. 0:34:36.480 --> 0:34:39.160 Okay, So if you look up wirecutter, they do have 0:34:39.239 --> 0:34:41.600 some of the best laptops under five hundred dollars, so 0:34:41.600 --> 0:34:44.439 i'd recommend looking there. A lot of those are going 0:34:44.440 --> 0:34:47.239 to be Chromebooks. And that sounds like you said you 0:34:47.239 --> 0:34:49.879 didn't want to learn something new, so maybe you don't 0:34:49.880 --> 0:34:53.080 want to go with a chromebook. So the best Windows 0:34:53.360 --> 0:34:57.719 computer they pick under five hundred is actually, if you 0:34:57.760 --> 0:35:02.000 can believe it, the Acer Aspire five. So you have 0:35:02.080 --> 0:35:05.440 the acer Aspire one. It sounds like they've updated things 0:35:05.480 --> 0:35:07.880 just a little bit. It's a little bit more expensive. 0:35:08.000 --> 0:35:11.480 It looks like it's about four hundred and something dollars, 0:35:11.520 --> 0:35:15.760 so it's under five hundred. I don't really see Windows 0:35:15.800 --> 0:35:18.640 computers in that three hundred dollars range anymore. I mean, 0:35:18.680 --> 0:35:21.400 it's really about four hundred I think is the Magic 0:35:21.480 --> 0:35:22.080 four to five. 0:35:22.640 --> 0:35:23.360 I understand. 0:35:23.440 --> 0:35:26.719 So I think that this computer, if you get it 0:35:26.840 --> 0:35:29.320 and it's you know, it's going to run the latest Windows. 0:35:29.680 --> 0:35:31.560 For under five hundred bucks, I would check out the 0:35:31.560 --> 0:35:33.920 ACER Aspire five. I think that's going to be something 0:35:33.960 --> 0:35:38.000 that you can get. Otherwise, you know, there's another one. 0:35:38.040 --> 0:35:41.480 They recommend, an Asus Vivo Book. That's another one that's 0:35:41.480 --> 0:35:44.799 about four hundred bucks. But I think the Acer and 0:35:44.880 --> 0:35:47.000 Asus are going to be probably the two brands that 0:35:47.040 --> 0:35:49.520 you want to look at for these inexpensive computers. I 0:35:49.560 --> 0:35:51.759 think those are going to be your best option. If 0:35:51.800 --> 0:35:53.640 you want to go with a chromebook again, I would 0:35:53.640 --> 0:35:56.719 also recommend Acer. They have some great chromebooks. The nice 0:35:56.719 --> 0:35:58.880 thing about the Chromebook is that the software is going 0:35:58.960 --> 0:36:01.800 to last a long time. It's going to be fine. Now, 0:36:02.040 --> 0:36:04.360 Jackie said he didn't really want to tinker on this stuff, 0:36:04.440 --> 0:36:08.239 but if you wanted to, if you wanted to just 0:36:08.360 --> 0:36:11.319 see if you can do something, you might check out 0:36:11.400 --> 0:36:16.160 what's called Chrome os Flex. And this is a an 0:36:16.200 --> 0:36:19.360 operating system that is free. It comes from Google, and 0:36:19.400 --> 0:36:22.799 it will kind of turn your old Acer into a Chromebook. 0:36:23.160 --> 0:36:24.799 And this is something that you know, if you mess 0:36:24.880 --> 0:36:27.000 up and it doesn't work, you know you're going to 0:36:27.040 --> 0:36:28.160 get a new laptop. 0:36:27.840 --> 0:36:29.360 Anyway, but maybe just try it. 0:36:29.400 --> 0:36:32.240 If this computer still has enough processing power to actually, 0:36:32.680 --> 0:36:34.640 you know, handle what you need to do, it may 0:36:34.680 --> 0:36:38.040 be another option. The other thing I'd recommend is maybe 0:36:38.080 --> 0:36:39.960 just look at an iPad. I know you said you 0:36:39.960 --> 0:36:42.120 didn't want to learn something new, but you've got a 0:36:42.200 --> 0:36:46.239 smartphone that is halfway smart. An iPad would probably be 0:36:46.320 --> 0:36:48.960 another way to go. That's kind of a nice thing 0:36:49.000 --> 0:36:51.399 to do, so I would take a look at those 0:36:51.440 --> 0:36:54.160 things and see if they work for you. You can 0:36:54.160 --> 0:36:56.800 get a keyboard for the iPad. And with the iPad, 0:36:56.840 --> 0:36:59.239 the advantage there is that you've got the access to 0:36:59.360 --> 0:37:02.239 all of the modern apps and so you'll still have 0:37:02.360 --> 0:37:04.560 Safari on there so you can surf the web, but 0:37:04.640 --> 0:37:06.920 you'll also have all of the apps that you need, 0:37:06.960 --> 0:37:10.239 including email apps and everything like that. So I think 0:37:10.280 --> 0:37:14.200 that those options, hopefully under five hundred dollars, will be 0:37:14.560 --> 0:37:18.040 a pretty good deal and it will last at least 0:37:18.080 --> 0:37:20.960 another hopefully five years or so. All Right, thanks so 0:37:21.080 --> 0:37:22.759 much for the call, Jack, appreciate it. More of your 0:37:22.800 --> 0:37:25.000 calls coming up at eight eight eight rich. 0:37:24.960 --> 0:37:33.480 One oh one. 0:37:35.760 --> 0:37:39.120 Welcome back to rich on Tech. This is the show 0:37:39.120 --> 0:37:41.160 where I talk about the tech stuff I think you 0:37:41.320 --> 0:37:44.120 should know about. It's also the place where I answer 0:37:44.400 --> 0:37:48.200 your questions about technology. My name is rich Jamiro. You 0:37:48.239 --> 0:37:52.000 can find me at rich on Tech, on Instagram, Twitter, 0:37:52.080 --> 0:37:58.040 and Facebook, or the website rich ontech dot TV. Phone 0:37:58.040 --> 0:38:00.839 lines are open at triple A rich one on one 0:38:01.000 --> 0:38:04.640 eight eight eight seven four to two, four to one 0:38:05.000 --> 0:38:11.040 zero one. Email hello at richontech dot TV. Andrea writes 0:38:11.080 --> 0:38:14.680 in I'm a long time Samsung smartphone user and I 0:38:14.719 --> 0:38:18.560 have an older Samsung tablet. Well, the one plus pad 0:38:18.600 --> 0:38:21.359 that we just talked about be a good tablet replacement 0:38:21.600 --> 0:38:22.120 for mine. 0:38:22.719 --> 0:38:27.040 Love your program kindly, Andrea. I think so. 0:38:28.040 --> 0:38:31.360 I think that the one plus tablet is a really 0:38:31.520 --> 0:38:35.879 strong contender. But here's the thing I'm going to caution you. 0:38:35.880 --> 0:38:38.799 You gotta wait at least a couple of weeks. So 0:38:39.000 --> 0:38:42.960 Google is having this event called Google Io, and that 0:38:43.120 --> 0:38:48.000 happens on Wednesday, May tenth, so they are expected to 0:38:48.480 --> 0:38:52.719 announce new hardware. They've already said that they're coming out 0:38:52.719 --> 0:38:56.520 with the tablet this year called the Pixel Tablet, and 0:38:57.440 --> 0:39:00.120 they announced it back in October. We haven't heard a 0:39:00.200 --> 0:39:04.520 word about it since then, so I am guessing that 0:39:04.640 --> 0:39:06.879 on May tenth they are finally going to tell us 0:39:06.920 --> 0:39:10.279 more details about when this is arriving and how much 0:39:10.320 --> 0:39:13.360 it's going to cost, and also the specs of this tablet. 0:39:13.719 --> 0:39:17.040 So if you can hold off another two weeks, then 0:39:17.080 --> 0:39:20.200 you can properly compare the new one plus tablet to 0:39:20.320 --> 0:39:23.440 the Pixel tablet, decide which one is a better price, 0:39:23.640 --> 0:39:26.359 which one has the better features for you. But I think, 0:39:26.440 --> 0:39:29.719 no matter what, these are two strong Android tablets for 0:39:29.760 --> 0:39:33.200 twenty twenty three and moving forward. We have not had 0:39:33.239 --> 0:39:35.880 a really good Android tablet that's not Samsung in a 0:39:36.000 --> 0:39:40.239 very long time. With this clean software that US techies like, 0:39:40.760 --> 0:39:42.680 not a lot of bloatwear, not a lot of stuff 0:39:42.719 --> 0:39:44.680 to hold you back, not a lot of apps you 0:39:44.719 --> 0:39:49.080 don't need. That's what we like about this stuff. Good question, Andrea, 0:39:49.160 --> 0:39:52.560 Thanks for emailing. All right, Scott Kay's gonna join me 0:39:52.840 --> 0:39:56.920 this hour. He is the founder of going dot com. 0:39:57.320 --> 0:40:00.680 This is a website that sends you email alone about 0:40:00.800 --> 0:40:04.560 travel deals. So if you want to travel somewhere for cheap, 0:40:05.200 --> 0:40:07.040 this is the website that will help you do that, 0:40:07.440 --> 0:40:11.879 and it's it's really cool stuff. Scott is a he'll 0:40:11.880 --> 0:40:13.760 tell you a great story about how he got started 0:40:13.760 --> 0:40:16.279 in all this stuff. So Scott will join me this hour. 0:40:16.719 --> 0:40:19.799 Let's go to John in Moore Park. John, you're on 0:40:19.880 --> 0:40:20.279 with Rich. 0:40:21.960 --> 0:40:22.919 Okay, I'm Rich. 0:40:23.680 --> 0:40:23.839 Hi. 0:40:25.360 --> 0:40:28.239 I have a friend of mine who has a she 0:40:28.400 --> 0:40:33.040 has a a iPhone and an iPad, and I need 0:40:33.080 --> 0:40:35.440 your advice on a password manager. 0:40:35.800 --> 0:40:38.040 Oh is that all they use? 0:40:38.760 --> 0:40:40.360 It's all they are, Okay. 0:40:40.120 --> 0:40:44.680 So in that case I rarely recommend this. But in 0:40:44.719 --> 0:40:48.480 that case, if you're only using Apple stuff, I think 0:40:48.560 --> 0:40:53.759 that the built in Apple keychain. Gosh, what do they 0:40:53.800 --> 0:40:55.520 call it? I gotta I gotta see what they call it. 0:40:56.080 --> 0:41:01.080 So it's the Apple let's see Apple password manager. It's 0:41:01.120 --> 0:41:05.799 built in to Safari, okay, and it's called oh here 0:41:05.800 --> 0:41:08.920 it is iCloud keychain, that's what they call it. And 0:41:09.000 --> 0:41:13.120 so this is their version of a password manager. And 0:41:13.200 --> 0:41:16.279 it basically will generate secure passwords. If you use an 0:41:16.320 --> 0:41:19.560 iPhone or if you use Safari, you've probably seen this 0:41:19.719 --> 0:41:22.440 pop up and it says would you like us to 0:41:22.520 --> 0:41:26.040 generate and save a secure password for you? And you 0:41:26.080 --> 0:41:28.200 can say yes, and it will sync across all of 0:41:28.200 --> 0:41:31.520 your devices. So if you're signed into iCloud on an iPad, 0:41:31.840 --> 0:41:33.880 on a maccomputer or an iPhone. 0:41:34.000 --> 0:41:34.760 It'll all work. 0:41:35.040 --> 0:41:38.040 Now, I give you this with the caveat that it's 0:41:38.080 --> 0:41:41.160 only good if you use Apple stuff, and not just 0:41:41.239 --> 0:41:44.480 Apple stuff, but Apple Browser as well. So if you're 0:41:44.480 --> 0:41:48.080 only using Safari, it'll work, And if you're only using 0:41:48.120 --> 0:41:50.120 the iPhone, it'll work, and if you're only using the. 0:41:50.040 --> 0:41:51.000 iPad it'll work. 0:41:51.480 --> 0:41:55.359 Otherwise, I would recommend a third party password manager. But John, 0:41:55.400 --> 0:41:57.920 you're telling me your friend only uses the iPhone and 0:41:58.000 --> 0:41:59.719 the iPad in the event. 0:41:59.520 --> 0:42:03.360 Sho go get a PC. Would there be a password 0:42:03.400 --> 0:42:06.279 manager that would work on all three? 0:42:06.680 --> 0:42:10.440 Yeah, So once you get into the cross platform stuff, 0:42:10.480 --> 0:42:14.480 I would recommend getting a cross platform password manager. The 0:42:14.480 --> 0:42:17.600 ones I like are Bitwarden. That one's a nice free 0:42:17.640 --> 0:42:20.960 one that'll be a great way to wait in. Also, 0:42:21.600 --> 0:42:25.560 this is kind of quirky too. Chrome has their own 0:42:25.800 --> 0:42:29.239 password manager as well, But the quirk about that is 0:42:29.280 --> 0:42:33.120 that it actually works on iOS and Android and the 0:42:33.200 --> 0:42:35.880 Chrome web browser, and so you can get that completely 0:42:35.920 --> 0:42:38.920 for free, you know, if you want a free option. 0:42:39.120 --> 0:42:42.120 So the free options again are the iCloud key chain. 0:42:42.239 --> 0:42:45.600 Only if you're using Apple stuff and Safari, Chrome will 0:42:45.600 --> 0:42:47.839 work if you're using the Chrome web browser, but also 0:42:47.960 --> 0:42:51.759 an iPhone that'll work nicely. And then Bitwarden will work 0:42:51.760 --> 0:42:55.160 for free across all of these platforms for free. Now, 0:42:55.160 --> 0:42:57.840 if you want to get into something that's paid, I 0:42:58.000 --> 0:43:00.200 like dash Lane, and a lot of folks like like 0:43:00.280 --> 0:43:04.000 one password that's the number one and then the word password. 0:43:04.520 --> 0:43:06.759 But those are the password managers that I like. I 0:43:06.760 --> 0:43:09.000 think John, any of those will work. It just sort 0:43:09.040 --> 0:43:11.840 of depends what your needs are. But I always like 0:43:11.880 --> 0:43:15.839 stuff that works across various platforms because I have the 0:43:16.160 --> 0:43:18.400 option later to change my mind. 0:43:20.000 --> 0:43:24.960 I have one other question, is very show like your 0:43:25.040 --> 0:43:28.320 show on Sundays? I mean, I listen to KFI. 0:43:28.920 --> 0:43:31.279 I don't believe there is at this point. I mean 0:43:31.320 --> 0:43:31.719 I know that. 0:43:32.480 --> 0:43:35.279 Yeah, my show is just Saturdays at this point, so 0:43:35.280 --> 0:43:36.640 we're doing just Saturdays. 0:43:37.320 --> 0:43:37.480 You know. 0:43:37.520 --> 0:43:40.279 I work on KTLA during the week, so obviously I 0:43:40.320 --> 0:43:43.480 am there and then I'm here on Saturday. The Sunday 0:43:43.520 --> 0:43:46.040 option is just a little bit too much. So there 0:43:46.040 --> 0:43:48.920 are plenty of tech shows out there, obviously, lots of podcasts, 0:43:48.960 --> 0:43:52.160 but not on KFI as far as I know. Of course, 0:43:52.200 --> 0:43:55.880 this show goes nationwide on different stations. So depending on 0:43:55.880 --> 0:43:58.280 where you're listening, of course, it may not be KFI, 0:43:58.440 --> 0:44:00.880 maybe a different station where you are. But John, I 0:44:00.920 --> 0:44:03.120 appreciate that you're here trying to get me in more 0:44:03.160 --> 0:44:04.160 places and more times. 0:44:04.200 --> 0:44:04.799 I do like that. 0:44:04.960 --> 0:44:07.759 So thanks so much for calling today, and get your 0:44:07.760 --> 0:44:09.640 friends set up with the password manager. I love the 0:44:09.680 --> 0:44:12.600 fact that you're looking out for them, because everyone should 0:44:12.640 --> 0:44:14.600 be using a password manager. 0:44:15.520 --> 0:44:16.800 Okay, let's talk Amazon. 0:44:16.920 --> 0:44:19.400 I've been telling you that they have discontinued one of 0:44:19.440 --> 0:44:24.279 their smart devices. It is the Amazon Halo. This is 0:44:24.440 --> 0:44:28.120 a smart tracker that I'm not sure it ever really 0:44:28.160 --> 0:44:30.480 took off. I never did a formal review on it, 0:44:30.520 --> 0:44:32.759 although I've talked about it in my segments just to 0:44:33.120 --> 0:44:35.440 help people be aware of it, but I've never actively 0:44:35.480 --> 0:44:39.400 recommended this. They were very inexpensive. They came out a 0:44:39.400 --> 0:44:42.080 couple of years ago. But Amazon says they are going 0:44:42.120 --> 0:44:47.080 to discontinue the Amazon Halo effective July thirty first, twenty 0:44:47.160 --> 0:44:50.160 twenty three. So in the last twelve months, if you 0:44:50.239 --> 0:44:54.680 bought the Halo View, the Halo Band, the Halo Rise, 0:44:55.120 --> 0:44:59.320 or any Halo accessory bands, Amazon is going to automatically 0:44:59.719 --> 0:45:04.080 ref fund you if you prepaid your Halo subscription, you 0:45:04.080 --> 0:45:08.040 will be automatically refunded. Now, if you have a subscription 0:45:08.120 --> 0:45:10.600 that is monthly, you're not going to get charged anymore. 0:45:11.120 --> 0:45:11.919 Now here's the date. 0:45:11.960 --> 0:45:16.239 Beginning August twenty first, twenty twenty three, these Halo devices 0:45:16.280 --> 0:45:20.000 and the Halo app will no longer function. That means 0:45:20.080 --> 0:45:23.120 if you have your health data inside this app and 0:45:23.160 --> 0:45:25.279 you want to keep it, you might want to download it, 0:45:25.680 --> 0:45:27.759 so you can download that through the Halo app. You 0:45:27.760 --> 0:45:31.160 can also download any images that you took. You have 0:45:31.400 --> 0:45:36.719 until August first, basically, so effective July thirty first, not 0:45:36.760 --> 0:45:40.120 going to work anymore. August first, it's totally gone. So 0:45:40.800 --> 0:45:43.200 you probably want to plan now. If you use this thing, 0:45:43.239 --> 0:45:45.919 you've got April, May, June, July, you got a couple 0:45:46.000 --> 0:45:48.560 of months to get your affairs in order. With this 0:45:48.640 --> 0:45:52.600 Amazon Halo you can also recycle the device if you 0:45:52.600 --> 0:45:54.440 don't want to keep it. Amazon will give you a 0:45:54.640 --> 0:45:58.680 recycling label for free. They have a link. I'll put 0:45:58.680 --> 0:46:01.600 it up on my website tech dot tv in the 0:46:01.600 --> 0:46:04.879 show notes. This is show number seventeen, so if you're 0:46:04.880 --> 0:46:07.000 looking for it, you can find it in the show notes. 0:46:07.040 --> 0:46:08.480 So why did they discontinue it? 0:46:08.560 --> 0:46:12.480 Well, let's see, the Apple Watch is very popular, the 0:46:12.520 --> 0:46:17.000 fitbits are very popular, the Galaxy watches are sort of popular. 0:46:17.640 --> 0:46:21.000 But this just didn't really fit into what Amazon is 0:46:21.000 --> 0:46:23.640 doing at this point. Now, they recently came out that 0:46:23.680 --> 0:46:27.920 Halo Rise, which was a bedside sort of alarm clock, 0:46:28.080 --> 0:46:32.880 sort of fitness tracker that tracked your sleep. So I 0:46:32.960 --> 0:46:36.560 don't think Amazon was successful in this area. I think 0:46:36.600 --> 0:46:39.200 that they had a lot of controversy with these devices 0:46:39.239 --> 0:46:44.640 because it's Amazon. People don't necessarily trust Amazon with their data, 0:46:45.360 --> 0:46:49.160 and that's what happened here. I think people just said, eh, 0:46:49.560 --> 0:46:52.760 these things, I don't know Amazon is, you know, It's. 0:46:52.600 --> 0:46:54.920 Just not the company I want tracking all of my stuff. 0:46:54.960 --> 0:46:58.400 In fact, the big controversy with the Halo devices is 0:46:58.440 --> 0:47:03.759 when they first came out, they could actually see what 0:47:03.800 --> 0:47:06.960 your mood was based on your voice. So this little 0:47:07.040 --> 0:47:09.719 device had a microphone on it that would listen to 0:47:09.800 --> 0:47:12.720 you throughout the day and tell you that you sounded 0:47:13.080 --> 0:47:16.480 a certain way. And I forget what the qualifications were like, 0:47:16.520 --> 0:47:18.480 what the different like, you know, if you sounded angry 0:47:19.000 --> 0:47:21.560 or if you sounded concerned or anxious. 0:47:21.080 --> 0:47:21.839 Whatever they were. 0:47:22.440 --> 0:47:25.920 People were very upset about this, and I remember reporting 0:47:25.960 --> 0:47:27.680 about it, and I thought it was kind of cool 0:47:27.719 --> 0:47:30.239 because if you're treating people a certain way throughout the 0:47:30.280 --> 0:47:31.839 day and it's like, did you know that you were 0:47:31.880 --> 0:47:36.439 sounding sterned throughout your day? Not very good. So that's 0:47:36.480 --> 0:47:40.280 what happened with the Amazon stuff. Amazon Halo going away 0:47:40.920 --> 0:47:43.680 on July thirty first. So if you have it, download 0:47:43.680 --> 0:47:48.200 your data, get that data into you know, into your files, 0:47:48.239 --> 0:47:49.640 and get your photos out of it. 0:47:49.680 --> 0:47:50.720 But kind of sad. 0:47:50.760 --> 0:47:51.920 But if you bought one of these things in the 0:47:52.000 --> 0:47:54.280 last twelve months, not that big of a deal because 0:47:54.680 --> 0:47:58.760 they're going to refund your money. So Amazon and Google, 0:47:59.160 --> 0:48:01.600 I don't understand what their deal is, but they love 0:48:01.680 --> 0:48:05.960 to discontinue stuff. I mean Amazon has closed entire stores, 0:48:06.520 --> 0:48:09.359 like they had all these bookstores and these four star 0:48:09.480 --> 0:48:11.560 stores or five star stores or if they called them 0:48:11.880 --> 0:48:15.440 and just gone overnight. They just close them up and 0:48:15.640 --> 0:48:18.799 that's it. Shut the doors. Google same way, they just 0:48:18.920 --> 0:48:21.080 really discontinue a lot of stuff. They come out with 0:48:21.080 --> 0:48:23.160 a lot of stuff, then they discontinue a. 0:48:23.160 --> 0:48:23.760 Lot of stuff. 0:48:23.840 --> 0:48:27.719 So there you have it. Get a fitbit. I guess 0:48:27.800 --> 0:48:31.560 that's the new replacement for the Amazon Halo, all right, 0:48:31.560 --> 0:48:33.799 coming up, we're going to talk about travel deals and 0:48:33.840 --> 0:48:37.080 I've got my review of Ring's new dash cam, so 0:48:37.160 --> 0:48:39.920 I installed this dash cam. By the way, Ring is 0:48:39.960 --> 0:48:42.720 an Amazon company, but it's one of the few products 0:48:42.760 --> 0:48:47.000 I actually recommend from Amazon because they seem like they've 0:48:47.080 --> 0:48:50.360 got some good sort of momentum behind these Ring products, 0:48:50.360 --> 0:48:51.560 so I don't think they're going to get rid of 0:48:51.600 --> 0:48:54.359 those anytime soon. So we're going to talk about the 0:48:54.520 --> 0:48:57.719 Ring dash cam. That is a device that is a 0:48:57.760 --> 0:49:00.719 little bit more expensive than your standard dash cam, but 0:49:00.960 --> 0:49:03.040 it's pretty good and I like it a lot, and 0:49:03.080 --> 0:49:05.120 I'll tell you all about that. That's a two hundred 0:49:05.120 --> 0:49:06.719 and fifty dollars dashcam. 0:49:07.560 --> 0:49:07.680 Uh. 0:49:07.800 --> 0:49:10.160 And we also have our travel expert coming up, Scott 0:49:10.200 --> 0:49:12.480 Kay's is going to talk about how to find travel deals. 0:49:12.960 --> 0:49:15.520 And did you know you can listen to this show 0:49:15.560 --> 0:49:17.680 as a podcast, So if you like it here on 0:49:17.719 --> 0:49:20.200 the radio, you want to listen to something again, you 0:49:20.239 --> 0:49:23.120 can subscribe. Just go to rich on tech dot tv. 0:49:23.239 --> 0:49:26.560 There is a podcast icon there. Show notes like I 0:49:26.640 --> 0:49:28.760 mentioned are there, so I do put links to everything 0:49:28.760 --> 0:49:31.120 I mentioned here on the show. All Right, we got 0:49:31.160 --> 0:49:33.440 some phone lines open at Triple A Rich one on 0:49:33.520 --> 0:49:37.040 one that's eight eight eight seven four to two four 0:49:37.280 --> 0:49:39.680 one zero one. My name is Rich Dumiro. You are 0:49:39.719 --> 0:49:49.680 listening to Rich on Tech. Welcome back to Rich on Tech. 0:49:49.840 --> 0:49:55.480 Rich DeMuro here hanging out with you, talking technology. Welcome 0:49:55.520 --> 0:49:57.840 back to the show. Phone lines are open at triple 0:49:57.840 --> 0:50:01.719 A Rich one on one. That's eight eight eight two 0:50:01.760 --> 0:50:07.360 four to one zero one. Gary is in Riverside. Gary, 0:50:07.400 --> 0:50:08.160 You're on with Rich. 0:50:11.160 --> 0:50:11.520 Gary? 0:50:11.600 --> 0:50:18.440 Are you there? Gary? One two three? Don't hear you? 0:50:18.840 --> 0:50:22.040 Okay, Well, we'll try to find if we can get 0:50:22.280 --> 0:50:28.200 Gary back on. Okay, let's go to a question via email. 0:50:29.880 --> 0:50:34.920 Let's see Hello. That's at Hello at Richontech dot TV. 0:50:35.719 --> 0:50:38.520 So good afternoon, Rich. I have the one plus eight 0:50:38.600 --> 0:50:42.200 pro my twenty twenty two Prius XL E didn't come 0:50:42.200 --> 0:50:45.400 with Android Auto? Is there a way to install or 0:50:45.640 --> 0:50:49.400 use Android Auto on my car? Many many thanks, Wallace 0:50:49.640 --> 0:50:54.000 in rolland Heights, California. So it's interesting. I know that 0:50:55.160 --> 0:50:57.680 some models of the Prius I thought they came with 0:50:57.719 --> 0:51:00.759 Android Auto, but I guess the XL does not, So 0:51:01.280 --> 0:51:05.560 that's not ideal. But what I would do is just 0:51:05.719 --> 0:51:10.080 mount your phone in your car and use it that way. 0:51:10.440 --> 0:51:15.799 And there's a company that I really like that that 0:51:15.880 --> 0:51:19.000 makes really good mounts for your car. Oh here it 0:51:19.040 --> 0:51:24.360 is pro clip pro Clip USA. So these are mounts 0:51:24.440 --> 0:51:28.400 that are really kind of custom made for your specific 0:51:28.440 --> 0:51:31.920 car model, and so it'll really hold your phone nicer 0:51:32.000 --> 0:51:35.800 than say, you know, a random vent mount or something 0:51:35.840 --> 0:51:39.880 that you get. So if you go onto PROCLIPUSA dot 0:51:39.880 --> 0:51:42.920 com and then you can build your car mount and 0:51:43.000 --> 0:51:46.440 so you can select your model. You've got a Toyota Prius. 0:51:46.960 --> 0:51:50.920 Let's go through and build this. So Toyota Prius, and 0:51:50.960 --> 0:51:52.880 what I love about these is that they're they almost 0:51:52.920 --> 0:51:56.080 look like it's like a custom kind of thing. So 0:51:56.360 --> 0:51:59.520 let's go to the Preus twenty twenty two. And so 0:51:59.640 --> 0:52:01.920 what you do as you start with a base and 0:52:02.000 --> 0:52:05.920 so this is a Toyota Prius angled dash mount. So 0:52:05.960 --> 0:52:09.800 you start with the base and then you get your holder. 0:52:10.280 --> 0:52:12.359 So once you add that to your car, then you 0:52:12.400 --> 0:52:15.520 can get a phone and device holder. And so you 0:52:15.560 --> 0:52:18.680 get a specific device holder for your phone. So we'll 0:52:18.719 --> 0:52:21.759 go for a phone. We'll go to one plus, which 0:52:21.800 --> 0:52:25.480 of course they have and you have the eight as 0:52:25.520 --> 0:52:27.279 you say eight or eight pro. Let's see you got 0:52:27.320 --> 0:52:31.160 eight pro. So we go to eight pro and you 0:52:31.200 --> 0:52:34.800 press next, and so basically they will give you do 0:52:34.840 --> 0:52:37.360 you want integrated charging, so you can do charging or 0:52:37.440 --> 0:52:40.360 non integrated charging, and it's like a little dock for 0:52:40.480 --> 0:52:43.080 your car. So I'm gonna go with integrated charging. See 0:52:43.120 --> 0:52:46.760 device holders, and there you go. It's got the charging 0:52:46.800 --> 0:52:51.279 holder for small to medium cases for this device, and 0:52:51.320 --> 0:52:53.880 that's one hundred dollars. And so you're looking at one 0:52:53.960 --> 0:52:56.760 hundred and thirty five dollars, which I know that's a lot, 0:52:57.000 --> 0:52:59.960 but it will give you a much cleaner professional installation 0:53:00.320 --> 0:53:03.399 for that Prius. And so once you have that, then 0:53:04.800 --> 0:53:07.640 you can just ask Google Assistant to go into driving 0:53:07.640 --> 0:53:11.560 mode or on Google Maps, just open it up and 0:53:12.160 --> 0:53:15.319 enter driving mode that way. And so they used to 0:53:15.440 --> 0:53:18.520 have with Assistant where you can go into like sort 0:53:18.520 --> 0:53:22.000 of a driving mode on Google Assistant. I can't seem 0:53:22.040 --> 0:53:24.920 to find that anymore, but you might want to do 0:53:24.960 --> 0:53:27.640 a little bit of research about Google Assistant driving mode 0:53:27.760 --> 0:53:29.640 because they used to have Android Auto where you can 0:53:29.680 --> 0:53:32.120 actually just activate it on your phone, and it looked 0:53:32.160 --> 0:53:34.919 pretty well, looked just like the Android Auto you'd get 0:53:34.920 --> 0:53:37.160 built into your car, and then they got rid of 0:53:37.160 --> 0:53:39.120 that and they went to like this web based version, 0:53:39.640 --> 0:53:44.120 so no matter what. Android is pretty good about activating 0:53:44.239 --> 0:53:48.440 Android Auto in your car and making your phone work 0:53:48.920 --> 0:53:53.640 very seamlessly for that purpose of driving. And so I 0:53:53.760 --> 0:53:56.600 just asked Google, you know, activate driving mode, and it 0:53:56.960 --> 0:54:00.560 looked pretty good, Like the buttons get bigger, gives your 0:54:00.600 --> 0:54:02.279 options for music and things like that. 0:54:02.520 --> 0:54:05.640 So that's what I would do. So good question. 0:54:05.880 --> 0:54:09.920 And I'm sorry that the Android Auto is not built in, 0:54:09.960 --> 0:54:12.000 because I do think that every car should have Android 0:54:12.040 --> 0:54:15.319 Auto and car Play built in to give you that nice, 0:54:15.360 --> 0:54:18.520 clean install All right, let me give you my review 0:54:18.560 --> 0:54:21.200 of the Ring dash cam. This is a simple way 0:54:21.239 --> 0:54:24.080 to add, as I've found out, security and peace of 0:54:24.080 --> 0:54:26.360 mind to your car. It's two hundred and fifty dollars 0:54:26.360 --> 0:54:29.360 plus an optional subscription, but as I learned, you pretty 0:54:29.400 --> 0:54:32.120 much need the six dollars monthly subscription to make this 0:54:32.160 --> 0:54:35.360 thing worth it. You've got HD cameras front and back. 0:54:36.080 --> 0:54:37.879 They give you a nice wide angle point of view. 0:54:37.880 --> 0:54:41.120 The camera clarity is just fine. It's nothing special. I 0:54:41.120 --> 0:54:43.040 think that the next version will probably be a lot 0:54:43.080 --> 0:54:47.480 better installation, much easier than I expected. But you have 0:54:47.560 --> 0:54:49.960 to know there's no way to power this except running 0:54:50.000 --> 0:54:53.759 a cable to what's called the OBD two port and 0:54:53.840 --> 0:54:55.920 so not every car is going to be compatible with this. 0:54:56.080 --> 0:54:58.320 It does run down the battery on your car sometimes, 0:54:58.320 --> 0:54:59.799 so you do have to be aware of that. Newer 0:54:59.840 --> 0:55:03.160 ca you drive more are gonna work better with this setup. 0:55:03.800 --> 0:55:05.960 The camera records when you drive, so it's doing a 0:55:05.960 --> 0:55:09.520 continuous loop. It'll record when it senses movement to your car, 0:55:09.640 --> 0:55:11.520 not motion, but movements. 0:55:11.600 --> 0:55:13.840 Your car has to move for it to trigger recording. 0:55:14.160 --> 0:55:16.560 You can also trigger a manual recording when your car 0:55:16.600 --> 0:55:19.440 stop by saying alex A record and you know what 0:55:19.520 --> 0:55:22.399 I mean by alex A. Just like the video door bell, 0:55:22.440 --> 0:55:24.719 you can take a look inside or outside your car 0:55:24.760 --> 0:55:27.440 at any time, which is really cool. There's a status 0:55:27.480 --> 0:55:29.400 light that appears on the camera in the car to 0:55:29.520 --> 0:55:32.040 let people inside the car no you're looking in on them. 0:55:32.440 --> 0:55:34.880 There's also a flip up privacy shutter. You flip that 0:55:35.000 --> 0:55:39.080 up and all video and audio stops. So again, unless 0:55:39.120 --> 0:55:42.319 you're gonna pay for the subscription, you've got to be 0:55:42.360 --> 0:55:44.960 prepared to do that because otherwise the best features of 0:55:45.000 --> 0:55:48.000 this thing don't work. So ring carcam read my full 0:55:48.040 --> 0:55:49.960 review rich on tech dot TV. 0:55:50.440 --> 0:55:51.200 But I love it. 0:55:51.400 --> 0:55:53.080 I think it's really, really cool if you don't mind 0:55:53.080 --> 0:55:56.080 spending the money and having that subscription. All right, coming up, 0:55:56.080 --> 0:56:03.960 we're talking travel deals right here, rich on Tech. Welcome 0:56:04.000 --> 0:56:08.520 back to rich on Tech. Rich Demiro here talking technology 0:56:08.560 --> 0:56:14.040 with you. So we were talking about Android Auto and 0:56:14.080 --> 0:56:16.880 I was trying to figure out where this is hidden. Now, 0:56:17.840 --> 0:56:21.239 so you got to go in Google Maps. It's kind 0:56:21.239 --> 0:56:23.799 of weird, but you have to turn this on and 0:56:23.840 --> 0:56:30.560 then you say h, Google Activate Driving Mode and or 0:56:30.600 --> 0:56:33.400 turn on driving Mode, and it'll bring you into Google Maps. 0:56:33.400 --> 0:56:36.040 And once you're in Google Maps and you navigate somewhere, 0:56:36.440 --> 0:56:39.200 you'll see at the bottom of your screen it'll have 0:56:39.320 --> 0:56:42.239 like a little app launcher and you can access your 0:56:42.400 --> 0:56:46.320 commonly used apps, like all the audio apps and then calls, 0:56:46.400 --> 0:56:50.040 messages and media. So again, the way to do it 0:56:50.080 --> 0:56:55.080 is to just say h Google Activate Driving Mode and 0:56:55.120 --> 0:56:57.200 that will do it. So you get that set up 0:56:57.200 --> 0:56:59.480 in your car and it's pretty much like having Android Auto, 0:56:59.680 --> 0:57:04.160 just to a little less integrated version of it. All right, 0:57:04.200 --> 0:57:08.960 we're going to talk travel deals. Scott Key's is founder 0:57:09.000 --> 0:57:13.600 and CEO of going dot Com, one of a handful 0:57:13.600 --> 0:57:18.240 of websites that can send you deals for airfares, like 0:57:18.360 --> 0:57:20.800 really incredible deals as they find them. 0:57:21.160 --> 0:57:22.280 Scott, Welcome to the show. 0:57:23.000 --> 0:57:24.680 Great to be with you, Rich, thanks for having me. 0:57:25.040 --> 0:57:28.920 So you are sort of a pro traveler at this point, 0:57:29.000 --> 0:57:31.200 tell me about how you got started on this whole 0:57:31.640 --> 0:57:34.280 world of travel. You found like a really good travel 0:57:34.280 --> 0:57:35.520 deal at one point. 0:57:35.440 --> 0:57:38.080 That's right, Yeah, it was very serendipitously. You know, there's 0:57:38.080 --> 0:57:42.360 not a degree in college for cheap flight studies. But 0:57:42.600 --> 0:57:44.360 I was one of those folks who grew up who 0:57:44.360 --> 0:57:46.840 had no idea how to find cheap flights. I felt 0:57:46.840 --> 0:57:48.880 like everybody else around me was finding them and I 0:57:49.120 --> 0:57:54.000 just couldn't do it. So as I just was very 0:57:54.560 --> 0:57:57.120 intrigued by this question, actually ended up spending a lot 0:57:57.160 --> 0:58:00.800 of time on years researching how to find flights. And 0:58:00.840 --> 0:58:04.000 then I'll culment it had been in twenty thirteen when 0:58:04.040 --> 0:58:07.240 I found the best deal I'd ever personally gotten in 0:58:07.280 --> 0:58:11.120 my life is NonStop from New York City to Milan 0:58:11.600 --> 0:58:16.600 for one hundred and thirty dollars round trip round trip 0:58:17.040 --> 0:58:21.480 Poulter on United NonStop, included check bags, the whole works. 0:58:21.800 --> 0:58:24.560 I think they meant to sell that for thirteen hundred 0:58:24.600 --> 0:58:27.800 dollars and forgot a zero at the end. But because 0:58:27.840 --> 0:58:30.280 I purchased it in the time when it was lifted 0:58:30.280 --> 0:58:33.040 at one hundred and thirty dollars, that's the price I paid, 0:58:33.120 --> 0:58:35.280 and that's what I ended up being able to take 0:58:35.280 --> 0:58:38.840 an Italian vacation for. And so when I got back, 0:58:38.880 --> 0:58:40.800 you know, it was a wonderful time up in Italy, 0:58:41.000 --> 0:58:43.800 like Como skiing in the Alps. When I got back 0:58:43.840 --> 0:58:46.240 from this trip, all my friends and coworkers kept coming 0:58:46.320 --> 0:58:48.600 up to me, Hey, Scott, I heard about that great 0:58:48.640 --> 0:58:51.120 deal you got. Listen, next time you find a deal 0:58:51.160 --> 0:58:53.000 like that, can you let me know so I can 0:58:53.040 --> 0:58:55.200 get in on it too, And so that is how 0:58:55.720 --> 0:58:59.480 going dot com eventually, that's its origin. That's how it 0:58:59.560 --> 0:59:02.520 began a way to let my friends know anytime I 0:59:02.560 --> 0:59:05.280 found a cheap flight. And it's obviously grown quite a 0:59:05.280 --> 0:59:08.560 bit since those humble origins eight nine years ago. 0:59:09.000 --> 0:59:11.440 So it used to be called Scott's Cheap Flights. 0:59:11.520 --> 0:59:15.520 Now it's going The website is going dot com, and 0:59:15.600 --> 0:59:18.200 you sign up with your email and there's a free 0:59:18.240 --> 0:59:20.600 level of service which will give you some deals. Of course, 0:59:20.640 --> 0:59:23.840 you can pay to get more deals and more customized deals. 0:59:24.680 --> 0:59:27.840 But the reality is, how is this working? Scott you're 0:59:27.920 --> 0:59:31.640 scanning airfares twenty four to seven and looking for. 0:59:31.560 --> 0:59:36.080 What essentially yeah, so airfair. The important thing to know 0:59:36.120 --> 0:59:39.080 about airfare is that it's one of the most volatile 0:59:39.240 --> 0:59:43.080 things that we purchase in our daily lives. It's not 0:59:43.400 --> 0:59:45.920 like a gallon of milk, where the price you paid 0:59:45.920 --> 0:59:48.680 for it yesterday is about the price today, and it's 0:59:48.720 --> 0:59:52.680 going to be about the price tomorrow. Airfair is constantly 0:59:52.760 --> 0:59:55.080 pinging around. I mean, I remember watching a flight once 0:59:55.080 --> 0:59:58.760 from Atlanta to Amsterdam on Monday. When I searched for it, 0:59:58.760 --> 1:00:01.320 it was eight hundred dollars on trip. Did the same 1:00:01.400 --> 1:00:04.920 search on Tuesday. The next day three hundred dollars round trip. 1:00:05.320 --> 1:00:08.640 Did that search again the next day on Wednesday, thirteen 1:00:08.760 --> 1:00:12.240 hundred dollars round trip. We're talking about the exact same flight. 1:00:12.280 --> 1:00:15.280 And so that's why I think airfare, because it's one 1:00:15.280 --> 1:00:19.840 of those things that's incredibly volatile and incredibly taxing. Trying 1:00:19.880 --> 1:00:21.680 to figure out, you know, this is a good price, 1:00:21.720 --> 1:00:24.760 will it drop, will it go up? But also knowing 1:00:24.800 --> 1:00:27.040 that if you want to travel more than a state 1:00:27.160 --> 1:00:29.920 or two away, you're almost certainly going to need a flight. 1:00:30.280 --> 1:00:33.240 I think that's why it creates a unique headache for people, 1:00:33.640 --> 1:00:36.640 and so that's where going comes in, being able to 1:00:36.680 --> 1:00:38.760 make sure that you're not going to miss out on 1:00:38.800 --> 1:00:42.120 a great deal because you didn't happen to be searching 1:00:42.560 --> 1:00:46.560 for those you know, that specific route on those specific 1:00:46.640 --> 1:00:49.640 dates at the right time. That Milan deal I got 1:00:49.680 --> 1:00:52.480 was only available for a few hours, and so if 1:00:52.520 --> 1:00:54.760 you didn't know about it during that period when it 1:00:54.800 --> 1:00:57.120 was available, you would have missed out on. And that's 1:00:57.160 --> 1:00:58.880 what we want to make sure that our members don't 1:00:58.920 --> 1:01:00.000 miss out on those great days. 1:01:00.560 --> 1:01:05.360 And there's generally two types of flight deals. It's unadvertised. 1:01:05.520 --> 1:01:07.320 They're just having a deal on the you know, the 1:01:07.600 --> 1:01:10.000 airfare goes down, and you know, if you're not searching 1:01:10.040 --> 1:01:12.160 for that specific time or date, you would never know. 1:01:12.920 --> 1:01:16.200 And then the second way is these mistake deals. So 1:01:16.360 --> 1:01:18.680 can you talk about the types of deals that you 1:01:18.840 --> 1:01:21.800 have on your site and if I book a mistake fair, 1:01:22.560 --> 1:01:24.560 am I gonna be able to take that fair? 1:01:25.520 --> 1:01:28.760 Absolutely? So let's start with the unadvertised sales. These are 1:01:28.840 --> 1:01:31.000 really our bread and potter. You know, ninety five percent 1:01:31.040 --> 1:01:33.280 of the deals that we find and send members are 1:01:33.320 --> 1:01:36.720 when the price drops significantly from the normal price. But 1:01:37.320 --> 1:01:39.520 the airlines meant to do that. You know, just in 1:01:39.560 --> 1:01:42.840 the past couple of weeks, we had flights just last 1:01:42.880 --> 1:01:49.000 week over to Europe to places like Bologna, Northern Italy, Vienna, Prague, Zurich, 1:01:49.040 --> 1:01:52.160 Amsterdam for about three hundred and eighty six dollars round 1:01:52.200 --> 1:01:55.280 trip on full service airlines, or flights over to a 1:01:55.360 --> 1:01:57.840 Beza for three hundred and forty four bucks round trip. 1:01:57.880 --> 1:02:01.000 Those were those were the prices of the airlines meant 1:02:01.280 --> 1:02:03.760 to send. But every once in a while they do 1:02:03.880 --> 1:02:08.080 make a mistake, like they did with this trip to Milan, 1:02:08.600 --> 1:02:12.880 like they did earlier this year with flights to South 1:02:12.920 --> 1:02:16.960 America to Peru or Ecuador, Colombia for one hundred and 1:02:16.960 --> 1:02:20.080 thirty eight dollars round trip. And the funny thing is 1:02:20.160 --> 1:02:23.720 when that happens, a it only lasts as long as 1:02:23.760 --> 1:02:27.360 sintil the airline's able to fix it. But b most 1:02:27.400 --> 1:02:30.040 of the time, I'm talking eighty five ninety percent of time, 1:02:30.400 --> 1:02:34.960 the airlines actually honor that there they don't cancel the ticket. 1:02:35.000 --> 1:02:37.800 And the reason why is that they've come to realize 1:02:37.840 --> 1:02:41.040 that these social media backlash they're going to get if 1:02:41.040 --> 1:02:44.200 they cancel a lot of people's tickets is not necessarily 1:02:44.320 --> 1:02:47.760 worth the headache, worth the whatever financial cost they had 1:02:47.760 --> 1:02:50.720 to pay from folks getting that great deal. But on 1:02:50.760 --> 1:02:54.040 the flip side, they actually get some amount of social 1:02:54.120 --> 1:02:57.000 media benefit went from those mistake fars every once in 1:02:57.040 --> 1:02:59.120 a while, because the person who bought that one hundred 1:02:59.120 --> 1:03:01.840 and thirty six dollars round trip flight to Peru or 1:03:01.880 --> 1:03:05.200 to Columbia is now going you know, nobody buys that 1:03:05.240 --> 1:03:07.600 ticket and then just quietly goes about their day. They're 1:03:07.600 --> 1:03:10.560 telling everybody about the ticket. You know, they're saying the 1:03:10.600 --> 1:03:14.000 airline where they got it, and that might increase the 1:03:14.080 --> 1:03:18.040 airlines kind of brand, the likelihood that somebody might purchase 1:03:18.120 --> 1:03:21.680 from them in the future. And so I think, I like, 1:03:21.800 --> 1:03:23.840 I like to think about these mistakes theres a little 1:03:23.880 --> 1:03:28.240 bit more holistically, and that's why they end up honoring 1:03:28.280 --> 1:03:30.480 them most of the time. There are are times when 1:03:30.520 --> 1:03:33.840 they cancel it and it's unfortunate. Usually, though, when that happens, 1:03:33.880 --> 1:03:36.240 that's going to happen in the first few days after. 1:03:36.360 --> 1:03:38.640 It's not as though it's going to happen right before 1:03:38.720 --> 1:03:40.800 your trip and all of a sudden the airline pulls 1:03:40.800 --> 1:03:41.440 the rugout. 1:03:41.960 --> 1:03:44.160 Okay, what about all these things we hear about. There's 1:03:44.200 --> 1:03:45.840 so many like, you know, you got to use a 1:03:45.920 --> 1:03:47.760 VPN to book your flight, You got a book a 1:03:47.800 --> 1:03:49.640 flight on a Tuesday, you gotta wake up early in 1:03:49.640 --> 1:03:52.440 the morning. Do any of those things really work or 1:03:52.600 --> 1:03:55.400 you know, my advice to people generally when they're booking 1:03:55.440 --> 1:03:58.240 flights is if the price seems right to you and 1:03:58.280 --> 1:04:00.320 you're ready to book, go ahead and book it. You know, 1:04:00.400 --> 1:04:03.440 like it kind of like depends on the person, and 1:04:03.520 --> 1:04:05.960 if you feel like it's fair. Yes, it can always 1:04:05.960 --> 1:04:08.800 go down, it can always go up. But you know, 1:04:08.960 --> 1:04:10.920 what's your advice for people booking flights. 1:04:11.440 --> 1:04:13.840 Yeah, So there are a lot of those sort of 1:04:14.400 --> 1:04:19.600 huh retread myths about airfare that I think are a 1:04:19.640 --> 1:04:22.360 product of the fact that airfare is so volatile and 1:04:22.480 --> 1:04:24.520 seems like it makes no sense, and so we jump 1:04:24.600 --> 1:04:28.040 to sort of stock conclusions almost as a modern you know, 1:04:28.120 --> 1:04:30.800 twenty per century rain dance. Oh I did this dance 1:04:30.840 --> 1:04:33.520 and then it rained, Therefore my dance must have caused 1:04:33.560 --> 1:04:35.800 it to rain. I think that's the way a lot 1:04:35.840 --> 1:04:40.760 of people view, you know, searching for flights when when 1:04:40.760 --> 1:04:43.200 it changed, they think, oh, they must be tracking my cookies. 1:04:43.280 --> 1:04:45.960 Oh if I search an incognito would be different. We 1:04:46.040 --> 1:04:49.280 search for, you know, millions of airfares every single day. 1:04:49.280 --> 1:04:52.200 If anybody was going to notice fairs changing because of 1:04:52.240 --> 1:04:55.320 our searches, it would be us. But we don't see that, 1:04:55.400 --> 1:04:57.880 and instead, actually a brand that I did an experiment 1:04:57.920 --> 1:05:02.720 on this one search for from Denver to to Iceland, 1:05:03.200 --> 1:05:06.160 excuse me, Denver to London for and when the first 1:05:06.160 --> 1:05:08.000 time I searched it was four hundred and forty one 1:05:08.000 --> 1:05:10.560 dollars round trip. Second time I searched four hundred and 1:05:10.560 --> 1:05:13.040 forty one dollars round trip. I searched that one hundred 1:05:13.080 --> 1:05:14.920 times in a row. And we've got video of this 1:05:15.040 --> 1:05:18.480 on YouTube. On the one hundred search, just like the 1:05:18.520 --> 1:05:22.240 first search, still four hundred and forty one dollars round trip. 1:05:22.600 --> 1:05:24.720 The interesting thing though about that, you know, searching on 1:05:24.800 --> 1:05:27.280 Tuesday one pm or whatnot, if that's one that actually 1:05:27.480 --> 1:05:30.400 used to be true twenty years ago when airlines first 1:05:30.400 --> 1:05:34.360 started selling their tickets online, that they would load their 1:05:34.400 --> 1:05:37.640 fares typically once a week at a predetermined time, like 1:05:37.880 --> 1:05:40.000 say Tuesday at one pm. And so if you were 1:05:40.000 --> 1:05:43.120 one of the first people to search for those plates 1:05:43.160 --> 1:05:45.560 to buy a ticket right after they loaded, you would 1:05:45.560 --> 1:05:48.880 have first crack at those cheapest fares. The problem is 1:05:48.920 --> 1:05:53.959 that's not how airfare has been handled for years now. 1:05:54.200 --> 1:06:00.320 Nowadays it changes algorithmically. It's constantly repricing rather than somebody 1:06:00.400 --> 1:06:03.160 just changing the price once a week. And so the 1:06:03.240 --> 1:06:05.360 good news is that, look, if you want to search 1:06:05.360 --> 1:06:08.040 at Tuesday one PMO, if you want to search an 1:06:08.080 --> 1:06:11.280 incognito mode or clear cookies, it's not going to hurt airfare. 1:06:11.520 --> 1:06:13.600 It's just not going to do anything to actually make 1:06:13.800 --> 1:06:15.920 flights cheaper. To do that, there are a lot of 1:06:15.960 --> 1:06:19.120 different sort of best practices, like getting the timing of 1:06:19.120 --> 1:06:22.600 your book, where booking a certain period in advance of travel, 1:06:22.760 --> 1:06:26.440 usually about two to six months in advance, depending on 1:06:26.480 --> 1:06:28.720 the trip is kind of the sweet spot where cheap 1:06:28.720 --> 1:06:30.720 flights are most likely to pop up. 1:06:31.120 --> 1:06:32.600 All right, Scott, we're going to leave it there. 1:06:32.880 --> 1:06:36.560 Scott Key's founder and CEO of going dot com. Thanks 1:06:36.600 --> 1:06:37.760 so much for joining me today. 1:06:38.320 --> 1:06:39.600 Great to be on rich. Thank you. 1:06:39.720 --> 1:06:42.200 I've always wanted to do the thing where I ask 1:06:42.360 --> 1:06:44.120 all the people on the plane around me, like how 1:06:44.160 --> 1:06:45.840 much did you pay for your seat? How much did 1:06:45.840 --> 1:06:47.520 you pay for your seat? How much did you pay 1:06:47.520 --> 1:06:49.320 for your seat? I'm going to do that one day. 1:06:49.520 --> 1:06:52.200 All right, I'll put a link to the cheap airfare 1:06:52.240 --> 1:06:55.760 alerts on my website. Just go to rich on Tech 1:06:56.040 --> 1:06:59.320 dot TV. All right, coming up, news about WhatsApp. You 1:06:59.360 --> 1:07:02.200 can now use it on multiple devices. I'll explain what 1:07:02.280 --> 1:07:04.600 that's all about. Plus more of your calls at triple 1:07:04.640 --> 1:07:08.360 eight rich one oh one eight eight eight seven four 1:07:08.400 --> 1:07:10.360 to two, four to one zero one. Give me a 1:07:10.360 --> 1:07:12.600 call if you have a question about technology. You're listening 1:07:12.600 --> 1:07:22.439 to rich on Tech. Welcome back to rich on Tech. 1:07:22.600 --> 1:07:28.280 Rich Tamuro here talking technology with you. Let's go to 1:07:28.360 --> 1:07:30.480 Gary in Riverside. We tried this earlier. 1:07:31.200 --> 1:07:32.040 Gary. Are you there? 1:07:32.840 --> 1:07:33.080 Yeah? 1:07:33.280 --> 1:07:34.120 Do you got me? Now? 1:07:34.240 --> 1:07:36.160 I got you loud and clear. What's up? 1:07:36.520 --> 1:07:36.800 Man? 1:07:36.880 --> 1:07:39.880 I don't know what the heck I did. That's modern technology, right. 1:07:39.960 --> 1:07:41.959 I told you it needs to work when it needs 1:07:42.000 --> 1:07:44.200 to work, and it didn't work when you needed it 1:07:44.200 --> 1:07:44.600 to work. 1:07:45.440 --> 1:07:47.720 I must have hit the mute button by accident on 1:07:47.760 --> 1:07:49.560 my iPhone. I got a brand new iPhone. 1:07:49.640 --> 1:07:50.280 Oh nice, I. 1:07:50.240 --> 1:07:53.440 Got a trip. I've got a simple question that you 1:07:53.680 --> 1:07:55.760 I know you know a lot about, as you know. 1:07:56.160 --> 1:08:00.480 In October of twenty twenty five, the Windows ten will 1:08:00.480 --> 1:08:02.040 no longer get support. 1:08:02.160 --> 1:08:03.280 Right, correct? 1:08:04.680 --> 1:08:09.680 I have three old computers to ulip packer laptops. Those 1:08:09.680 --> 1:08:13.720 are thirteen years old, and I have a Samsung laptop 1:08:13.840 --> 1:08:17.280 that is eight years old. If there's no way that 1:08:17.360 --> 1:08:19.960 you can put the new Windows eleven into them to 1:08:20.000 --> 1:08:22.120 make them work, right, are can you? 1:08:23.280 --> 1:08:23.800 Unlikely? 1:08:24.400 --> 1:08:27.920 Maybe with the one that's maybe with the one that's 1:08:27.960 --> 1:08:28.719 eight years old. 1:08:28.520 --> 1:08:32.479 But I doubt it now I kind of Yeah, I 1:08:32.479 --> 1:08:34.040 wanted to ask, you know, I listened to you A 1:08:34.040 --> 1:08:36.519 lot of I didn't know about it. Even a lot 1:08:36.520 --> 1:08:38.760 of my friends don't even know about that that it's 1:08:38.800 --> 1:08:39.240 going to go. 1:08:39.240 --> 1:08:42.160 Under Well, yeah, I mean, look, it's you know, Windows 1:08:42.160 --> 1:08:44.760 ten came out in twenty fifteen, so it's you know, 1:08:44.800 --> 1:08:48.520 it gave it ten years and it's a pretty good lifespan. 1:08:49.400 --> 1:08:49.640 You know. 1:08:49.840 --> 1:08:52.120 They obviously gave a lot of people the update to 1:08:52.160 --> 1:08:55.400 Windows eleven. If your computer can handle it, not every 1:08:55.400 --> 1:08:58.520 computer can because they kind of increase the security requirements 1:08:58.520 --> 1:09:01.040 for that, and so some of the systems that don't 1:09:01.080 --> 1:09:03.920 have these chips, they just won't be able to upgrade 1:09:03.920 --> 1:09:04.719 to Windows eleven. 1:09:05.360 --> 1:09:07.160 So what to do? 1:09:07.439 --> 1:09:11.160 So, Gary, are you a computer tinker at all? 1:09:11.280 --> 1:09:11.559 Or no. 1:09:13.600 --> 1:09:16.559 Kind of Okay, So I mean there's one option that 1:09:16.680 --> 1:09:19.720 I would recommend if you want to get Now we're 1:09:19.720 --> 1:09:21.280 talking you still have a year and a half. 1:09:21.439 --> 1:09:22.679 You know, you don't have to do this today. 1:09:22.760 --> 1:09:25.880 Yeah, but I'm just you know, so in that time, 1:09:26.080 --> 1:09:30.040 obviously you have you're talking three computers. Now, of course, 1:09:30.120 --> 1:09:32.000 these computers are not going to cease to work. The 1:09:32.280 --> 1:09:34.559 big thing that's going to happen is that there's no 1:09:34.680 --> 1:09:39.040 more security updates for these and now Microsoft may change 1:09:39.040 --> 1:09:40.519 their mind in the next year and a half and 1:09:40.560 --> 1:09:41.720 they may say, you know what, we're going to do 1:09:41.760 --> 1:09:44.040 another six months of security updates because we noticed that 1:09:44.080 --> 1:09:46.360 a lot of people are still on these systems, right, 1:09:46.680 --> 1:09:49.160 you know, we've seen that happen before, it could happen again. 1:09:50.240 --> 1:09:50.439 Yeah. 1:09:50.800 --> 1:09:52.640 The other thing is, you know, you can plan for 1:09:52.680 --> 1:09:54.559 a new computer in that time, and you know you 1:09:54.600 --> 1:09:56.280 have three of them, so that's a little bit trickier, 1:09:56.320 --> 1:09:59.760 but you know that's that's coming up. But there's something 1:09:59.800 --> 1:10:03.280 called Chrome os Flex and this is this basically would 1:10:03.320 --> 1:10:06.880 turn your computer into a Chrome book. And so I 1:10:06.960 --> 1:10:09.720 talk about this on the show a lot because if 1:10:09.720 --> 1:10:11.320 you have an older computer that you still want to 1:10:11.360 --> 1:10:13.519 get some use out of it's not a bad way 1:10:13.560 --> 1:10:17.080 to do that, and right right, you can install it yourself. 1:10:17.120 --> 1:10:17.839 It's free. 1:10:18.280 --> 1:10:18.479 Now. 1:10:18.560 --> 1:10:21.120 When I first tested this couple, probably when it was 1:10:21.120 --> 1:10:24.160 first announced a year ago or so, it uh, you know, 1:10:24.160 --> 1:10:26.599 it's a little buggy, little little wonky. I have not 1:10:26.680 --> 1:10:29.920 tried it since, but I imagine that it's gotten a 1:10:29.920 --> 1:10:32.360 lot better. And so that's you know, maybe try this 1:10:32.439 --> 1:10:34.559 on one of your machines and see what you think 1:10:34.600 --> 1:10:35.040 of it. 1:10:35.280 --> 1:10:39.040 Right right right, Okay, that sounds that sounds good. 1:10:38.800 --> 1:10:40.760 And I'd say try it on the oldest one. Let's 1:10:40.800 --> 1:10:42.320 just you know, get all this stuff off of their 1:10:42.439 --> 1:10:45.000 you know whatever. I believe you could run it right 1:10:45.040 --> 1:10:47.960 from a flash drive, so you might even try that 1:10:48.040 --> 1:10:49.839 and just just see what happens. 1:10:49.920 --> 1:10:52.240 But right right, what do you what do you do 1:10:52.280 --> 1:10:54.679 with these computers? They're still working thirteen years later? 1:10:54.760 --> 1:10:57.320 Yeah, they're still working. I do my banking and everything. 1:10:58.600 --> 1:11:02.599 They've been working fine. My main is a EULID packer 1:11:03.160 --> 1:11:05.720 and uh, I've got it in front of me now it. 1:11:05.720 --> 1:11:06.679 Still works fine. 1:11:06.880 --> 1:11:08.040 Wow, I put it. 1:11:08.080 --> 1:11:09.760 I put an SSD drive in it. 1:11:10.040 --> 1:11:12.160 Wow, so makes it nice and fast. 1:11:12.880 --> 1:11:14.639 It made it go five times faster. 1:11:15.080 --> 1:11:17.759 Well, if you put an SSD drive in your computer. Gary, 1:11:17.840 --> 1:11:19.759 I think you can install Chrome OS Flex. 1:11:20.520 --> 1:11:22.519 Okay, I put them in, all three of them. 1:11:22.680 --> 1:11:24.960 Try it and see what you know. I want you 1:11:25.000 --> 1:11:26.799 to report back. That's your homework assignment. 1:11:26.800 --> 1:11:30.240 Okay, okay, so chrome Chrome FX. 1:11:29.880 --> 1:11:35.439 Chrome OS Flex, Chrome Chrome Operating System Flex f l 1:11:35.479 --> 1:11:39.160 e X Okay, So look it up and you know 1:11:39.240 --> 1:11:41.680 that's your homework. Do that, install it and report back 1:11:41.720 --> 1:11:42.680 to me on what you think about it. 1:11:42.840 --> 1:11:45.439 Call you back right on. Love your show, listen to 1:11:45.520 --> 1:11:47.559 you all the time. I watch it on Channel five. 1:11:47.960 --> 1:11:51.120 Awesome, Gary, Awesome, thanks a lot, Gary, appreciate it. Okay, 1:11:51.280 --> 1:11:51.840 have a great day. 1:11:52.280 --> 1:11:53.519 Thanks for getting me back on. 1:11:53.720 --> 1:11:58.400 Yeah, no problem, thank you, all right, bye bye. All right, 1:11:58.439 --> 1:11:59.080 there you have it. 1:11:59.439 --> 1:12:02.160 So I talk about this stuff because you know, if 1:12:02.240 --> 1:12:04.320 your computer's work. Look at Gary just called. He's got 1:12:04.320 --> 1:12:07.520 a computer that's thirteen years old. People are always complaining 1:12:07.560 --> 1:12:09.719 about you know, these computers don't last a long time. 1:12:09.760 --> 1:12:12.560 I got to redo my computer all the time. My computers. 1:12:12.680 --> 1:12:15.559 My dad. I gave him my old MacBook and I 1:12:15.600 --> 1:12:17.760 looked it up last time I was there, and I 1:12:17.800 --> 1:12:20.000 think it was going on ten years old, and it 1:12:20.120 --> 1:12:22.800 was just fine. Now he was complaining about a couple 1:12:22.840 --> 1:12:25.000 little things about it, this and that, but most of 1:12:25.040 --> 1:12:28.120 it was pretty simple stuff that could be fixed. And 1:12:28.880 --> 1:12:30.400 I'm not going to say it was user but you 1:12:30.439 --> 1:12:32.400 know what it is. Sometimes it is you just feel 1:12:32.400 --> 1:12:34.160 like it's you know, it's not working the way you 1:12:34.200 --> 1:12:36.559 want it to. But I'm telling you, these computers can 1:12:36.640 --> 1:12:40.519 last a really long time. And there you go thirteen years. 1:12:40.520 --> 1:12:44.479 And look at Windows ten came out in July twenty ninth, 1:12:44.560 --> 1:12:49.320 twenty fifteen, and it's going to be retired on October fourteenth, 1:12:49.400 --> 1:12:52.040 twenty twenty five. So you've got a lot of time 1:12:52.320 --> 1:12:55.160 for this too to be retired. You still have a 1:12:55.200 --> 1:12:58.759 year and a half. That's ten solid years of using 1:12:58.800 --> 1:13:01.680 an operating system. By the way, you didn't have to 1:13:01.680 --> 1:13:05.400 pay for any updates for so I think that's a 1:13:05.439 --> 1:13:07.240 win in my book. And by the way, you also 1:13:07.280 --> 1:13:11.320 got Windows eleven for free. For a majority or maybe 1:13:11.320 --> 1:13:14.200 not a majority, but a large amount of those computers 1:13:14.200 --> 1:13:16.840 that were running Windows ten were able to upgrade to 1:13:16.920 --> 1:13:20.000 Windows eleven. So there you have it, all right. I 1:13:20.000 --> 1:13:23.639 told you about WhatsApp new feature. You can now run 1:13:23.680 --> 1:13:27.600 WhatsApp across multiple phones. This was announced by Meta that 1:13:27.680 --> 1:13:31.360 owns WhatsApp. This is a feature that was highly requested. 1:13:31.400 --> 1:13:35.040 In fact, when I was looking for messaging apps, I 1:13:35.160 --> 1:13:39.280 chose Telegram because I can install it on multiple phones 1:13:39.560 --> 1:13:41.880 versus WhatsApp, which is linked to one phone. 1:13:42.400 --> 1:13:45.000 You can have it on. 1:13:44.000 --> 1:13:47.120 One phone plus additional devices like a web browser, a 1:13:47.120 --> 1:13:49.320 tablet or a desktop. But you could not install it 1:13:49.360 --> 1:13:52.800 on another phone simultaneously. Well, now you can. So now 1:13:52.840 --> 1:13:56.600 you can link up up to four additional phones. You 1:13:56.600 --> 1:13:58.559 can now link your phone as up to one of 1:13:58.640 --> 1:14:03.680 four additional devices. So if you've got multiple phones, you 1:14:03.720 --> 1:14:06.360 can have your same chats on all of those phones. 1:14:06.479 --> 1:14:09.200 If you're a small business owner you've got different employees 1:14:09.240 --> 1:14:12.080 that are all using your same WhatsApp account to answer messages, 1:14:12.120 --> 1:14:15.400 you can do that. This will be available to everyone 1:14:15.439 --> 1:14:17.479 in the coming weeks. It has started to roll out, 1:14:17.520 --> 1:14:21.400 so update your WhatsApp if you don't have the ability 1:14:21.439 --> 1:14:23.320 to install it on multiple devices. 1:14:23.360 --> 1:14:24.400 It will be there soon. 1:14:24.880 --> 1:14:27.120 It's coming out over the next few weeks, so when 1:14:27.120 --> 1:14:29.719 they roll out things, it's not available to everyone at once, 1:14:29.880 --> 1:14:33.160 just to make sure that there's no issues with the rollout. 1:14:33.200 --> 1:14:36.760 But again, really really cool because WhatsApp is encrypted end 1:14:36.800 --> 1:14:39.439 to end by default. That means nobody else can read 1:14:39.479 --> 1:14:42.640 your messages, not even Meta if they wanted to. So 1:14:42.680 --> 1:14:46.320 it's highly highly secure and quite honestly, if you don't 1:14:46.360 --> 1:14:50.320 mind Meta and Facebook making the app that you use, 1:14:50.479 --> 1:14:54.160 it's a really good option. So WhatsApp now available across 1:14:54.320 --> 1:14:57.479 multiple phones. If you've been wanting that feature, it is 1:14:57.600 --> 1:14:58.720 now available. 1:15:00.160 --> 1:15:01.160 Coming up, we're gonna. 1:15:00.960 --> 1:15:03.599 Talk about headphones in the next hour, but that wraps 1:15:03.680 --> 1:15:05.360 up this hour of the show. Give me a call 1:15:05.439 --> 1:15:08.280 triple eight rich one oh one. You're listening to rich 1:15:08.360 --> 1:15:19.839 on Tech. Welcome back to rich on Tech. Rich DeMuro 1:15:19.960 --> 1:15:25.840 here talking technology. Our number three of the show. It's 1:15:25.840 --> 1:15:27.960 about this time when I say, how did this go 1:15:28.120 --> 1:15:28.759 so fast? 1:15:29.360 --> 1:15:29.519 You know? 1:15:29.560 --> 1:15:31.840 I wait six Well do I wait six or seven 1:15:31.920 --> 1:15:33.240 days to do the show every week? 1:15:33.439 --> 1:15:34.800 And then it goes by like that. 1:15:35.640 --> 1:15:38.439 Eight a eight rich one oh one eight eight eight 1:15:38.680 --> 1:15:42.320 seven four to two four to one zero one. It's 1:15:42.320 --> 1:15:44.360 all thanks to you, by the way, because you make 1:15:44.400 --> 1:15:47.160 the show. I mean I just sit here and talk. 1:15:47.560 --> 1:15:51.200 You call in with these great questions and really really 1:15:51.200 --> 1:15:53.840 make the show interesting and take it in directions that 1:15:54.600 --> 1:15:55.439 I don't think of. 1:15:55.640 --> 1:15:56.759 I mean, I just have the stories. 1:15:56.800 --> 1:15:58.280 I'm going to talk about to make sure that you 1:15:58.320 --> 1:16:01.559 know about the tech stuff that's important every week, and 1:16:01.600 --> 1:16:03.800 that you're up to date. And when people ask you 1:16:03.840 --> 1:16:05.439 something and you say, oh, hey, I know about that. 1:16:05.760 --> 1:16:06.120 I know. 1:16:06.600 --> 1:16:09.200 I know Windows is retiring in twenty twenty five, the 1:16:09.240 --> 1:16:09.920 Windows ten. 1:16:10.479 --> 1:16:10.960 I know that. 1:16:11.720 --> 1:16:12.599 So you feel smart? 1:16:13.320 --> 1:16:18.200 All right, Let's go to Peter in San Gabriel, California. 1:16:18.280 --> 1:16:20.080 Peter, you're on with Rich. 1:16:22.600 --> 1:16:22.720 Uh? 1:16:22.720 --> 1:16:23.880 Oh, Peter, are you there? 1:16:24.840 --> 1:16:28.280 I just said how great you were and you're leaving 1:16:28.320 --> 1:16:31.360 me hanging Peter in San Gabriel. Do you have your 1:16:31.360 --> 1:16:33.880 phone on mute? No, he's not there. All right, we'll 1:16:33.880 --> 1:16:36.439 try again with Peter. Maybe we'll come back. 1:16:37.720 --> 1:16:40.479 In the meantime. Let's see what should I tell you about? 1:16:40.520 --> 1:16:46.400 Now, let's tell you about robotic vacuum maker Nido is 1:16:46.439 --> 1:16:51.000 shutting down. So I never did a review on this 1:16:51.600 --> 1:16:54.400 robotic vacuum. I like the eye robots, but there's a 1:16:54.439 --> 1:16:57.439 whole bunch of other vacuums out there, and Nido was 1:16:57.479 --> 1:17:01.760 one of the more popular brands the other distinctively de 1:17:02.040 --> 1:17:03.600 shaped robot vacuums. 1:17:04.200 --> 1:17:05.320 But they're closing up shop. 1:17:05.400 --> 1:17:08.920 They told tech Hive that this company is being closed 1:17:08.920 --> 1:17:13.280 down despite lots of restructuring efforts. So the good news 1:17:13.400 --> 1:17:16.679 is if you have one of these robots, they are 1:17:16.720 --> 1:17:21.599 going to basically keep them running for at least five years. 1:17:22.400 --> 1:17:25.800 So spare parts and repair service will be at least 1:17:25.840 --> 1:17:28.400 five years, and the cloud services will be at least 1:17:28.400 --> 1:17:30.519 five years. So if you have one, you've got a 1:17:30.560 --> 1:17:33.800 little bit of a runway for your vacuum to still 1:17:34.960 --> 1:17:37.679 work before it totally sucks. 1:17:37.880 --> 1:17:38.680 Ha, get it. 1:17:41.200 --> 1:17:43.080 I know I'm in here by myself, you know, sometimes 1:17:43.120 --> 1:17:46.360 I just have to amuse myself. Nido was founded in 1:17:46.360 --> 1:17:49.040 two thousand and five, and a lot of people like 1:17:49.080 --> 1:17:52.439 the robots. They were reviewed pretty highly. They also were 1:17:52.479 --> 1:17:56.559 among the first to incorporate lightar technology to map out 1:17:56.600 --> 1:17:59.720 the room. But Nito going away, So if you've got one, 1:18:00.520 --> 1:18:02.639 you've got five years to plan for a new one. 1:18:03.640 --> 1:18:06.040 All right, do we have it? Looks like Peter is back? 1:18:06.120 --> 1:18:07.000 Pete be there? 1:18:07.160 --> 1:18:08.120 Yes? 1:18:08.720 --> 1:18:11.120 What happened? When we need a technology to work? It 1:18:11.120 --> 1:18:13.040 didn't work? Why are we seeing this trend? 1:18:14.040 --> 1:18:16.240 I don't know. But this phone, I don't know what 1:18:16.320 --> 1:18:25.120 it is is Okay and I have a nineteen twenty 1:18:25.240 --> 1:18:30.920 nineteen version Nissan Okay and my singer compos is the 1:18:31.000 --> 1:18:37.760 one the computer and everything. When I go to when 1:18:37.800 --> 1:18:41.919 I started with this car, I got the map actually 1:18:42.040 --> 1:18:44.400 to show up on this thing. But I don't know 1:18:44.439 --> 1:18:46.479 how I did it, but now it won't throw up 1:18:47.040 --> 1:18:49.360 when I wanted to, and it just goes through the 1:18:49.360 --> 1:18:53.840 bluetooth and it just gives me voice direction. I wanted 1:18:53.920 --> 1:18:56.960 to actually move it from the phone, like put the 1:18:56.960 --> 1:18:59.360 phone up to the side, looking on the screen. 1:18:59.400 --> 1:19:02.320 What kind of phone you said? You have an Android phone? Right, 1:19:02.400 --> 1:19:06.320 You're you're breaking up a lot, but okay, motog moto 1:19:06.400 --> 1:19:08.080 g and are you plugging the phone in or is 1:19:08.120 --> 1:19:10.920 it wireless? 1:19:11.800 --> 1:19:16.600 It's wireless. It's going on by bluetooth. And I noticed that. 1:19:17.760 --> 1:19:20.680 Okay, let me on, maybe move to a little bit 1:19:20.680 --> 1:19:23.160 of a better signal area in your home, because I'm 1:19:23.200 --> 1:19:26.520 really having trouble hearing you. But from what I'm gathering, 1:19:26.800 --> 1:19:30.879 you are trying to get your Android Auto and maps 1:19:31.040 --> 1:19:34.240 on the center console of the car, versus just having 1:19:34.240 --> 1:19:36.160 it speak the directions. 1:19:36.240 --> 1:19:36.760 Is that right? 1:19:37.680 --> 1:19:38.000 Right? 1:19:38.600 --> 1:19:38.960 Okay? 1:19:40.840 --> 1:19:45.400 Well, it sounds like if your car has Android Auto 1:19:45.479 --> 1:19:48.519 and you said you have a Nissan Versa. I think 1:19:48.560 --> 1:19:52.000 you said twenty nineteen. So let's take a look if 1:19:52.000 --> 1:19:56.200 that has Android Auto. So it does look like it 1:19:56.240 --> 1:19:59.280 has it, so that's good news. What I would do 1:19:59.560 --> 1:20:03.120 is try plugging in your phone and seeing if that 1:20:03.320 --> 1:20:06.040 helps to bring up the Android Auto. The other thing 1:20:06.080 --> 1:20:09.360 you might want to do is reset the connection. So 1:20:09.439 --> 1:20:14.360 go on your dashboard, delete the Bluetooth connection between the phone, 1:20:15.000 --> 1:20:19.240 and then replug it in. Now if you are okay, 1:20:19.280 --> 1:20:22.600 So it does have wireless, so it looks like it 1:20:22.600 --> 1:20:25.360 looks like you do have some wireless connections available to 1:20:25.400 --> 1:20:28.880 you at this with this setup. But have you tried 1:20:29.080 --> 1:20:32.760 restarting all of your different Have you tried restarting all 1:20:32.760 --> 1:20:35.280 of the different connections to this like, have you tried 1:20:35.320 --> 1:20:36.040 reconnecting it? 1:20:36.160 --> 1:20:36.320 Or no? 1:20:37.439 --> 1:20:43.519 Well, as fun, it's like when I'm on a a 1:20:43.560 --> 1:20:46.439 phone call or or where I'm listening to the radio, 1:20:47.400 --> 1:20:55.760 it's it's tend to tell me the bluetooth. Okay, so 1:20:55.800 --> 1:20:59.479 look on my phone and yeah, the Bluetooth goes up. 1:21:00.080 --> 1:21:01.760 Wondering if it's the loops. 1:21:01.840 --> 1:21:02.519 On the phone. 1:21:02.640 --> 1:21:04.040 Yeah, Well, if I need. 1:21:03.880 --> 1:21:07.840 To update or something, it keeps going out. 1:21:08.080 --> 1:21:11.639 Yeah, Well, considering the way you're sounding on this phone calls, 1:21:11.800 --> 1:21:14.120 it sounds like it could be a problem with your phone. 1:21:14.680 --> 1:21:18.759 It sounds like it's it's almost like something is running 1:21:18.760 --> 1:21:20.840 in the background of your phone that's causing it to 1:21:20.960 --> 1:21:23.719 chop up. So a couple things I would do. Number One, 1:21:24.560 --> 1:21:27.679 on your Android phone, I would go through your list 1:21:27.720 --> 1:21:29.400 of apps and get rid of any apps that you 1:21:29.400 --> 1:21:32.600 don't recognize or don't need. Once you do that, I 1:21:32.600 --> 1:21:35.760 would go through and update all of your apps. Then 1:21:35.800 --> 1:21:39.080 I would go through and I would update the software 1:21:39.120 --> 1:21:42.320 on your device, so make sure that your software is 1:21:42.439 --> 1:21:45.479 up to date by going into your settings and updating 1:21:45.520 --> 1:21:49.479 your Android software on your phone. Once all that is done, 1:21:50.000 --> 1:21:53.080 I would then go into your settings and search for 1:21:53.240 --> 1:21:57.160 reset and then you'll get a thing for reset options, 1:21:57.640 --> 1:22:00.400 and there's this, there's an option for reset Fi Fi 1:22:00.840 --> 1:22:05.760 Mobile and Bluetooth. I would tap that and then reset 1:22:05.880 --> 1:22:07.800 all of those settings. Now, what that's going to do 1:22:08.280 --> 1:22:10.960 is it's going to clear out all of the Wi 1:22:11.000 --> 1:22:14.200 Fi and Bluetooth settings you have on your phone currently, 1:22:14.600 --> 1:22:16.880 which means you will have to connect it to your 1:22:16.920 --> 1:22:20.400 car once again. But before you do that, I would 1:22:20.479 --> 1:22:23.000 go on the versa and I would go into your 1:22:23.040 --> 1:22:26.040 profiles for your Bluetooth and I would delete my phone 1:22:26.200 --> 1:22:29.240 out of those profiles. So basically you are starting with 1:22:29.280 --> 1:22:33.559 a completely fresh slate, and then I would go through 1:22:33.680 --> 1:22:38.599 I would plug your phone in using USB. It should say, hey, 1:22:38.640 --> 1:22:40.680 we noticed you have Android Auto. Do you want to 1:22:40.800 --> 1:22:43.519 use it? And go through the setup process of pairing 1:22:43.560 --> 1:22:47.320 your phone with Android Auto and the Bluetooth, and then 1:22:47.960 --> 1:22:50.320 go ahead and play some music, make a phone call, 1:22:50.720 --> 1:22:53.439 try out the Android Auto. If it's still not working, 1:22:54.520 --> 1:22:56.639 you could have a bigger problem on your hands with 1:22:56.680 --> 1:22:59.560 your phone or the car. But if you want a 1:22:59.560 --> 1:23:02.360 troublesh the car, just get a friend that has an 1:23:02.400 --> 1:23:06.240 Android phone and plug in their phone and see if 1:23:06.640 --> 1:23:08.920 if it works. And if it does work, then you 1:23:08.960 --> 1:23:12.040 know it's your phone. But just based on Peter how 1:23:12.080 --> 1:23:14.160 you were sounding here, it sounds like it's something on 1:23:14.200 --> 1:23:16.320 your phone. I would go ahead and kind of just 1:23:16.400 --> 1:23:20.280 restart things, reset things, and see if that triggers the 1:23:20.280 --> 1:23:22.720 help that you need to get this all figured out. 1:23:22.920 --> 1:23:26.120 So good question, and hopefully you get that figured out, 1:23:26.120 --> 1:23:29.400 because there's nothing worse than your phone not working in 1:23:29.400 --> 1:23:32.519 your car. That's just not fun. And so believe me, 1:23:32.960 --> 1:23:35.519 it's happened. It's not a good thing, and you want 1:23:35.560 --> 1:23:38.000 that to work. So great question. Thanks for giving me 1:23:38.000 --> 1:23:41.559 a call today. From San Gabriel, Peter and San Gabriel. 1:23:41.600 --> 1:23:44.040 By the way, all I could think of was Peter 1:23:44.160 --> 1:23:47.960 Gabriel in your Eyes that song, because on my screen 1:23:48.000 --> 1:23:50.800 here it says Peter Gabriel. So that's all I see 1:23:50.840 --> 1:23:54.000 when I see that triple A Rich one one eight 1:23:54.040 --> 1:23:56.960 eight eight seven four to two four to one zero one. 1:23:57.000 --> 1:23:58.439 If you want to get in on a phone call. 1:23:58.920 --> 1:24:01.439 Coming up later on the show, we're gonna have Lauren Dragon. 1:24:01.920 --> 1:24:05.680 She is the Wirecutter reviewer for headphones. She's gonna tell 1:24:05.760 --> 1:24:08.880 us her best picks for headphones and also talk about 1:24:08.920 --> 1:24:10.519 the over the counter hearing aids. 1:24:11.000 --> 1:24:12.960 Something I tried out this week that I think is 1:24:13.080 --> 1:24:13.759 really cool. 1:24:13.880 --> 1:24:16.200 My friend told me about it many many months ago, 1:24:16.240 --> 1:24:18.439 I think last summer, and I finally got around. 1:24:18.240 --> 1:24:19.560 To doing it. 1:24:19.560 --> 1:24:24.240 It's called cinch Cynch and I linked it up on 1:24:24.280 --> 1:24:27.400 my website rich on tech dot TV. But instead of 1:24:27.439 --> 1:24:31.040 going to exchange your pro paine tanks, you literally just 1:24:31.160 --> 1:24:34.400 download the app, fill out the form, and they will 1:24:34.439 --> 1:24:37.200 come to you and exchange your pro pain tanks. Now 1:24:38.000 --> 1:24:40.240 you might think, oh, Rich, it's gonna be so expensive, 1:24:40.720 --> 1:24:43.000 you're gonna pay No, it was like basically the same 1:24:43.080 --> 1:24:46.080 price as me lugging around the tanks to the gas 1:24:46.160 --> 1:24:49.559 station and exchanging them. And when you do that, like 1:24:49.600 --> 1:24:51.400 for me, I don't want to do any other errands 1:24:51.400 --> 1:24:53.240 because you know, these tanks are rolling around in the 1:24:53.240 --> 1:24:55.599 back of your car, and when they roll, they really 1:24:55.680 --> 1:24:58.920 roll hard. And so this was so easy. I did 1:24:58.960 --> 1:25:04.000 the form, I signed up the exchange. Whatever it costs 1:25:04.080 --> 1:25:06.599 was about the same as the gas station. If you're 1:25:06.640 --> 1:25:08.720 a first time customer, you get like a pretty good deal. 1:25:08.760 --> 1:25:11.840 It's like ten bucks for your first exchange. I left 1:25:11.880 --> 1:25:15.200 two tanks out overnight. They come to your house. I 1:25:15.240 --> 1:25:17.160 heard the truck come. I looked outside. I saw a 1:25:17.160 --> 1:25:19.360 big pickup truck with a whole bunch of pro Paine tanks. 1:25:19.680 --> 1:25:22.040 They took my old tanks, they replaced them with the 1:25:22.080 --> 1:25:24.759 new ones, and I did not have to leave my house. 1:25:25.240 --> 1:25:27.280 This is like a game changer for me because it 1:25:27.320 --> 1:25:30.200 was just so easy. Because exchanging pro Paine tanks is 1:25:30.240 --> 1:25:32.639 something I never want to do, and so the fact 1:25:32.680 --> 1:25:34.760 that I was that I had someone else come to 1:25:34.760 --> 1:25:37.120 me to do this, I felt guilty. But this is 1:25:37.280 --> 1:25:40.519 how technology works. I mean, you use an app for 1:25:40.600 --> 1:25:42.960 everything these days, and now you can use it to 1:25:43.000 --> 1:25:46.080 exchange your pro pain tanks, so it's great. I guess 1:25:46.120 --> 1:25:48.000 I can tell you on the next show because I'm 1:25:48.120 --> 1:25:50.519 planning on using the pro paine tanks tonight how the 1:25:50.600 --> 1:25:54.400 actual propine works. But again, I was very impressed. I 1:25:54.400 --> 1:25:56.280 looked up this company and my friend actually told me 1:25:56.320 --> 1:25:58.600 about it last year. Like I said, but it's in 1:25:58.640 --> 1:26:01.519 a bunch of different cities across the nation, so it's 1:26:01.560 --> 1:26:04.719 not just here in Los Angeles, but it's all across 1:26:04.720 --> 1:26:10.120 the nation. So it's run by one of the propane companies, Ameergas, 1:26:10.200 --> 1:26:11.880 I guess is the company that makes it. 1:26:12.360 --> 1:26:14.280 So I thought it was pretty cool. I don't know, 1:26:14.280 --> 1:26:15.400 you got to tell me what you think. 1:26:15.680 --> 1:26:19.040 The propane exchange was about the same price, like I said, 1:26:19.080 --> 1:26:21.120 I think it was like twenty six bucks or something. 1:26:22.040 --> 1:26:24.000 But if you want, you can also get new tanks 1:26:24.000 --> 1:26:26.800 as well. The only little catch I noticed is that 1:26:27.280 --> 1:26:29.320 if you want to leave your pro paine tanks in 1:26:29.360 --> 1:26:32.240 a more secure location, like on the side of your 1:26:32.240 --> 1:26:35.320 house behind a gate, they do charge you an extra 1:26:35.360 --> 1:26:39.080 two dollars for that. Otherwise, the propane tanks, if you 1:26:39.160 --> 1:26:40.880 leave them in front of your garage, in front of 1:26:40.920 --> 1:26:43.600 your house, that's the you know, they don't charge you 1:26:43.600 --> 1:26:46.280 any extra, so there was no delivery fee, there was 1:26:46.360 --> 1:26:48.120 no sort of like fees added on. 1:26:48.520 --> 1:26:49.879 I thought it was all very reasonable. 1:26:49.960 --> 1:26:51.280 So if you want to try this out, I know 1:26:51.320 --> 1:26:55.040 summer's coming up and it's time for grilling season. Rich 1:26:55.160 --> 1:26:57.320 on Tech dot TV, I'll put a link to the 1:26:57.560 --> 1:26:59.320 Cinch Propane Exchange. 1:26:59.479 --> 1:26:59.880 I don't know. 1:27:00.160 --> 1:27:01.400 I thought it was pretty cool. It's one of those 1:27:01.400 --> 1:27:03.800 little errands that you know, you never get around to. 1:27:04.439 --> 1:27:07.280 All right, coming up, we're gonna talk headphones and we're 1:27:07.280 --> 1:27:10.160 going to talk about a new AI tool for Mother's Day. 1:27:10.680 --> 1:27:13.639 Plus your calls at triple eight rich one oh one. 1:27:13.920 --> 1:27:23.720 You are listening to rich on Tech. Welcome back to 1:27:24.320 --> 1:27:27.240 rich on Tech. Rich Demiro here hanging out with you, 1:27:28.640 --> 1:27:35.000 talking technology. One of my favorite topics in the world. Yeah, 1:27:35.080 --> 1:27:38.800 I mean it better be. I talk about it a lot. 1:27:39.160 --> 1:27:41.800 Triple A rich one on one eight eight eight seven 1:27:41.920 --> 1:27:44.920 four to two, four to one zero one. Coming up, 1:27:44.960 --> 1:27:50.360 I've got a great guest, Lauren Dragon. She reviews all 1:27:50.400 --> 1:27:54.200 of the headphones for Wirecutter, and you hear me mention 1:27:54.280 --> 1:27:56.400 them a lot. So we're gonna talk about some of 1:27:56.439 --> 1:27:59.280 the best picks for headphones earbuds. And also we're going 1:27:59.320 --> 1:28:02.679 to talk about those new over the counter hearing aids 1:28:02.720 --> 1:28:06.320 because that's a hot topic these days. Let's first go 1:28:06.360 --> 1:28:10.080 to Stephen in Los Angeles. Steven, you're on with Rich. 1:28:10.840 --> 1:28:12.639 Oh, thank you so much for taking my call. 1:28:12.880 --> 1:28:13.440 Absolutely. 1:28:14.400 --> 1:28:18.280 So, I have a PC Windows eleven and uh, you know, 1:28:18.360 --> 1:28:22.439 Microsoft workus forces you to do the upgrades, and it 1:28:22.600 --> 1:28:25.760 this messes up my contacts. I can't access my contacts 1:28:26.400 --> 1:28:30.360 and so I'll try to redo passwords and stuff like that. 1:28:30.680 --> 1:28:35.160 And with the latest update this week, out looks completely different. 1:28:35.200 --> 1:28:37.519 It doesn't even have like the little icon thing with 1:28:37.560 --> 1:28:41.880 a two heads contact, so it's a mess. 1:28:42.400 --> 1:28:46.080 So, yes, things change with software updates, which is why 1:28:46.160 --> 1:28:49.280 people are always hesitant to do them, and so I 1:28:49.600 --> 1:28:52.439 always recommend doing the software updates. But I understand when 1:28:52.479 --> 1:28:57.320 when that happens, things change. And Outlook, I know recently 1:28:57.320 --> 1:29:00.720 on the Mac got a big make over as well, 1:29:00.760 --> 1:29:02.400 Like they just recently came out with an app and 1:29:02.400 --> 1:29:04.760 then they kind of updated it and so things did 1:29:04.880 --> 1:29:08.880 change there. But you're saying the same thing happened on PC. Now, 1:29:09.240 --> 1:29:11.840 when I use Outlook on the PC, I use the 1:29:12.200 --> 1:29:14.240 web version of it because I don't want to deal 1:29:14.240 --> 1:29:15.960 with the app at all. So I actually go to 1:29:16.120 --> 1:29:19.240 like I think it's like Owa dot Outlook dot com 1:29:19.360 --> 1:29:22.800 or something like that, and I found that the web 1:29:22.880 --> 1:29:28.960 version recently changed as well. But what's the problem. So 1:29:29.000 --> 1:29:30.520 you can't find your contacts? 1:29:31.160 --> 1:29:33.800 Well, I just brought it up and you know, hoping 1:29:33.840 --> 1:29:38.240 i'd get on the show. And so they actually do 1:29:38.320 --> 1:29:41.040 have a two personaltalle icon graphic thing and so I 1:29:41.200 --> 1:29:44.960 see all those contacts. But here's the thing. It looks 1:29:45.000 --> 1:29:49.519 like it's this contacts and the root email is. When 1:29:49.520 --> 1:29:51.840 I was sitting this up, I was just clicking and 1:29:51.920 --> 1:29:56.280 click and you click this, and so it's only I 1:29:56.360 --> 1:29:59.759 have three emails, And how do I change the root email? 1:30:00.080 --> 1:30:03.439 I can see like everything, I mean, have a setup 1:30:03.479 --> 1:30:08.320 con Outlook with Microsoft so that I have all of 1:30:08.840 --> 1:30:10.120 the other three emails. 1:30:10.479 --> 1:30:12.839 Okay, so you have to go in to your settings 1:30:12.880 --> 1:30:15.439 and add those other email addresses. So do you not 1:30:15.600 --> 1:30:17.200 have those added on here or what. 1:30:18.400 --> 1:30:20.760 I thought I did? But it looks like when I 1:30:20.760 --> 1:30:25.799 bring up contexts, the root is from like my spam 1:30:25.880 --> 1:30:28.599 email address, the one. 1:30:28.479 --> 1:30:29.920 That you give out to people that you know we're 1:30:29.920 --> 1:30:33.320 going to spam you. Well, there should be if you 1:30:33.360 --> 1:30:38.200 have multiple accounts, I'm not sure if the outlook will 1:30:38.200 --> 1:30:40.640 merge all of those different contacts into one sort of 1:30:40.800 --> 1:30:43.160 master list, but you should be able to see that 1:30:43.200 --> 1:30:46.759 you would have different lists for the different email accounts 1:30:46.760 --> 1:30:49.080 that you have there. I only have one account logged in, 1:30:49.120 --> 1:30:51.559 so I can't see if there's a way to see others. 1:30:52.520 --> 1:30:54.879 Is there a way to change though the root email 1:30:54.920 --> 1:30:58.000 address from the spam email to like my more basic 1:30:58.520 --> 1:31:01.880 email so since as email. 1:31:01.640 --> 1:31:04.040 Address, Yeah, so I would go into your settings and 1:31:04.120 --> 1:31:07.280 change the default email address and that would probably do it. 1:31:07.320 --> 1:31:09.800 So once you add all three of these that, I 1:31:09.840 --> 1:31:11.559 think that's the way to do it is change the 1:31:11.560 --> 1:31:14.519 one that's the actual default email. So it sounds like 1:31:14.560 --> 1:31:17.080 when you went through the setting, some things got changed. 1:31:17.400 --> 1:31:20.639 But if you have three different email addresses and then. 1:31:20.520 --> 1:31:24.280 I download the Microsoft three sixty five and then you're 1:31:24.400 --> 1:31:26.599 going through it, and then it just for some reason 1:31:26.600 --> 1:31:29.760 to pick my spam email address is like the root 1:31:29.880 --> 1:31:31.080 or whatever, I just said, Oh yeah. 1:31:30.920 --> 1:31:34.479 Sure click, and now you can't get back. Now you 1:31:34.479 --> 1:31:36.439 got to I'm the same way. I'm the one that 1:31:36.479 --> 1:31:38.960 I blast through all. I've actually gotten slower over the 1:31:39.040 --> 1:31:43.040 years because I was famous for just blasting through anything, 1:31:43.479 --> 1:31:46.120 and I realized when you blast through those menus, you 1:31:46.160 --> 1:31:48.840 got to be careful because all the settings are the 1:31:48.840 --> 1:31:52.080 best settings for the company, not necessarily for the user. 1:31:52.560 --> 1:31:54.280 Why is it that there's never enough time to do 1:31:54.320 --> 1:31:56.280 it right the first time, but there's always enough time 1:31:56.280 --> 1:31:57.720 to do it again over right? 1:31:58.000 --> 1:32:00.800 Yeah, And getting back to those settings again, by the way, 1:32:00.840 --> 1:32:02.800 they try to hide them as much as possible, And 1:32:02.840 --> 1:32:04.479 so that's you know, that's. 1:32:04.360 --> 1:32:11.960 Why I'm in setting and I see system, Bluetooth devices, network, internet, personalization, apps, accounts, time, language, gaming, 1:32:12.280 --> 1:32:15.160 blah blah blah, blah blah. 1:32:15.200 --> 1:32:18.639 Well, I find your way into the setting specifically for Outlook. 1:32:18.800 --> 1:32:20.040 I don't know if we want to go through it 1:32:20.080 --> 1:32:22.600 all right here, because you know it may take you 1:32:22.640 --> 1:32:24.559 a second to find it, but I would find the 1:32:24.600 --> 1:32:28.760 setting specifically for email and Outlook, and then inside there 1:32:28.800 --> 1:32:31.519 you should see where it has your different accounts that 1:32:31.560 --> 1:32:35.680 are linked up to that specific app. And once you 1:32:35.760 --> 1:32:37.679 find that, there should be a way to either write 1:32:37.680 --> 1:32:39.800 click it, or go in there and just say this 1:32:39.920 --> 1:32:42.720 is my default and hopefully all of those contacts show up. 1:32:42.880 --> 1:32:44.680 You may also have to toggle on the fact that 1:32:44.720 --> 1:32:49.200 you want those contacts to propagate into the app, because 1:32:49.240 --> 1:32:52.760 sometimes they won't necessarily come on unless you turn them on. 1:32:52.960 --> 1:32:56.320 So hopefully that helps, Steven. I know it's it's one 1:32:56.360 --> 1:32:58.719 of these things where it's kind of like a settings 1:32:58.720 --> 1:33:00.400 thing where you just have to kind of go through 1:33:00.760 --> 1:33:03.240 get the settings the way you want them, and once 1:33:03.280 --> 1:33:06.080 you do, hopefully things will be good and you'll get 1:33:06.080 --> 1:33:09.960 your contacts back. All right, coming up, we've got Lauren Dragon. 1:33:10.040 --> 1:33:12.880 She is standing on the line ready to talk to 1:33:12.960 --> 1:33:17.519 us about headphones and earbuds and also over the counter 1:33:17.600 --> 1:33:18.200 hearing aids. 1:33:18.280 --> 1:33:20.559 You're listening to rich on Tech will be right back. 1:33:21.240 --> 1:33:23.080 Welcome back to rich on Tech. 1:33:23.240 --> 1:33:27.280 Rich Demiro here with you talking technology, and I'm very 1:33:27.320 --> 1:33:29.040 excited for my next guest, so I'm just gonna go 1:33:29.080 --> 1:33:33.320 ahead and bring her on. Lauren Dragon is a reviewer 1:33:33.360 --> 1:33:38.960 for Wirecutter, specializing in headphones and earbuds and all the 1:33:38.960 --> 1:33:41.000 stuff that I get a lot of questions about on 1:33:41.040 --> 1:33:42.360 a daily basis. 1:33:42.400 --> 1:33:43.760 Lauren, thanks so much for joining me. 1:33:44.320 --> 1:33:46.479 Hey, thanks for having me, and you have. 1:33:46.520 --> 1:33:50.720 The distinction of being our first guest via zoom and 1:33:50.760 --> 1:33:52.920 you sound like you're right next to me here. 1:33:53.439 --> 1:33:55.240 I love it, I love it, and that is what 1:33:55.280 --> 1:33:58.120 I'm here for is good audio in all types of forms. 1:33:58.400 --> 1:34:01.080 I mean, I would say if you didn't sound good 1:34:01.120 --> 1:34:03.360 and you were giving us audio recommendations, that would be 1:34:03.360 --> 1:34:04.600 a major problem. 1:34:04.640 --> 1:34:06.439 It really would, I know. So I feel like I 1:34:06.439 --> 1:34:07.680 have a reputation to polld hair. 1:34:07.840 --> 1:34:08.360 Yes you do. 1:34:09.280 --> 1:34:11.240 Okay, So tell me a little bit about what you 1:34:11.280 --> 1:34:13.439 do for Wirecutter before we get into all this stuff. 1:34:13.960 --> 1:34:16.880 Okay, So I'm a senior staff writer. I write for Wirecutter. 1:34:16.960 --> 1:34:20.200 I test headphones, earbuds, earplugs, and over. 1:34:20.040 --> 1:34:21.800 The counter hearing aids. What does that mean. 1:34:21.920 --> 1:34:24.599 It means that I do a ton of research and 1:34:24.640 --> 1:34:27.160 then we do panel testing, We do endurance testing, we 1:34:27.200 --> 1:34:30.120 do battery testing, water resistance testing, all sorts of things 1:34:30.479 --> 1:34:33.200 until we figure out what is out there that is 1:34:33.240 --> 1:34:35.080 the best thing that you can spend your money on. 1:34:35.240 --> 1:34:37.880 And since I started at Wirecutter, which was a good 1:34:37.960 --> 1:34:39.840 number of years ago, almost ten years ago now, I 1:34:39.920 --> 1:34:42.840 have tested one thy seven hundred and fifty headphones a 1:34:42.880 --> 1:34:45.040 little more now, but somewhere in there they've all been 1:34:45.080 --> 1:34:45.599 on my head. 1:34:45.720 --> 1:34:47.800 So, oh my gosh, that's a lot. 1:34:48.320 --> 1:34:50.920 Yes, that's like me with like cell phones, like for 1:34:50.960 --> 1:34:53.559 a while there was just so many phones coming out 1:34:53.600 --> 1:34:55.280 that I was just you know, testing all of them. 1:34:55.320 --> 1:34:58.040 Now it's like just Samsung iPhone and like OnePlus, so 1:34:58.080 --> 1:34:59.120 it's not that many anymore. 1:34:59.520 --> 1:35:00.880 Okay, but let's get into this stuff. 1:35:00.920 --> 1:35:04.040 So let's talk about, first off, the hot topic of 1:35:04.320 --> 1:35:09.840 over the counter hearing aids. This is new and we're 1:35:09.840 --> 1:35:11.640 seeing a lot of them. So what's your thoughts on 1:35:11.680 --> 1:35:13.400 this stuff? Tell me what we need to know about that. 1:35:14.320 --> 1:35:16.439 Okay, So there's a few key things you want to 1:35:16.479 --> 1:35:19.120 think about when you're going into this process. So the 1:35:19.160 --> 1:35:22.000 first thing is that it is going to take time 1:35:22.640 --> 1:35:26.320 for your brain to adjust to the new input. So 1:35:26.560 --> 1:35:29.040 someone actually explained this to me like this. If you've 1:35:29.040 --> 1:35:31.519 ever moved into a new apartment and every single sound 1:35:31.560 --> 1:35:34.080 you hear it wakes you up, the garbage truck outside, 1:35:34.080 --> 1:35:37.000 some creakings and the floors, and then after time, your 1:35:37.000 --> 1:35:38.640 brain kind of gets used to those sounds and you 1:35:38.680 --> 1:35:41.280 aren't really aware of it anymore. The same thing happens 1:35:41.320 --> 1:35:44.360 with hearing aids. You're boosting frequencies that your brain hasn't 1:35:44.360 --> 1:35:46.680 been listening to for a very long time, so now 1:35:46.720 --> 1:35:49.559 it sounds really weird and loud, and so the key 1:35:49.640 --> 1:35:51.840 is you need to give yourself time to acclimate. So 1:35:52.240 --> 1:35:54.639 the reason I say this is when you're looking to buy, 1:35:54.800 --> 1:35:56.720 you want to make sure you find a company that 1:35:56.760 --> 1:35:58.719 has a generous return policy. 1:35:59.040 --> 1:36:00.679 So we're talking as long as possible. 1:36:00.720 --> 1:36:03.080 So the ones that we recommend range anywhere from the 1:36:03.160 --> 1:36:06.160 very minimal thirty days to up to one hundred days. 1:36:06.320 --> 1:36:07.639 So you want to have that time to make sure 1:36:07.640 --> 1:36:09.639 it's working for you and it's not just your brain 1:36:09.760 --> 1:36:12.120 taking its time to get used to the new input. 1:36:12.439 --> 1:36:14.120 Oh wow, that's some really good advice. 1:36:14.240 --> 1:36:17.240 And so I know that initially there are some companies 1:36:17.280 --> 1:36:19.639 that came out with these right off the bat. It's 1:36:19.680 --> 1:36:21.640 only been like less than a year, I believe. So 1:36:22.120 --> 1:36:24.439 do you have any recommendations for brands that you like? 1:36:25.160 --> 1:36:25.519 I do. 1:36:26.479 --> 1:36:26.639 So. 1:36:27.120 --> 1:36:28.760 One of the ones that I really liked and that 1:36:28.800 --> 1:36:30.840 our panelists like, and I should make sure that I'm 1:36:30.880 --> 1:36:34.400 clear about this is that we worked with four different 1:36:34.439 --> 1:36:37.599 people of different genders and age groups to try all 1:36:37.640 --> 1:36:41.080 of these out and really live with them before we 1:36:41.120 --> 1:36:44.360 made any recommendations. It's very time intensive, but I wanted 1:36:44.400 --> 1:36:46.920 to make sure that we had sort of a consensus, 1:36:46.960 --> 1:36:49.080 because you know, what works for one person may not 1:36:49.160 --> 1:36:51.360 work for other people. So if I found overlap, it 1:36:51.400 --> 1:36:54.400 meant that somebody would be more likely to like these, 1:36:54.439 --> 1:36:57.400 But you know, everyone's got different needs. So one of 1:36:57.439 --> 1:37:01.520 the ones that we recommend is by Jabra Jabra Enhance Select. 1:37:01.640 --> 1:37:04.720 There's the one hundred and the two hundred. They used 1:37:04.760 --> 1:37:07.160 to be made by company called Lively. Now they're covered 1:37:07.160 --> 1:37:08.800 by Jabra, but they're the exact same thing. 1:37:09.000 --> 1:37:10.880 I feel like I've seen ads for those on TV 1:37:11.000 --> 1:37:12.679 like Lively. I feel like that was like a big 1:37:12.680 --> 1:37:14.280 advertiser on TV for a while. 1:37:14.560 --> 1:37:17.080 They were yeah, and now they're part of Jabra, which 1:37:17.120 --> 1:37:19.280 I think is actually kind of great because Jabra is 1:37:19.320 --> 1:37:22.720 owned by GN who also does other hearing aids that 1:37:22.760 --> 1:37:25.640 are prescription based, So they have a lot of infrastructure, 1:37:25.640 --> 1:37:27.360 which means you're going to have a lot of support, 1:37:27.400 --> 1:37:28.559 and that's why we like them. 1:37:28.800 --> 1:37:29.880 They have one hundred day. 1:37:29.720 --> 1:37:33.679 Return policy, they have a three year warranty and three 1:37:33.720 --> 1:37:36.760 years of support. So basically what that means is if 1:37:36.760 --> 1:37:40.080 you run into problems anytime you need help, you can 1:37:40.080 --> 1:37:41.840 get in touch with somebody and they will talk you 1:37:41.880 --> 1:37:44.920 through it, which is really helpful, especially if you're someone 1:37:44.920 --> 1:37:46.800 who's a little bit weird. And you know, kind of 1:37:46.840 --> 1:37:50.280 concerned about new technology. It's really great to have those. 1:37:50.320 --> 1:37:53.639 They're behind the ear and they have the little module 1:37:53.680 --> 1:37:56.679 back there, and the two hundred takes calls. The one 1:37:56.720 --> 1:37:59.360 hundred doesn't. So it's up to us to whether that's important. 1:37:59.439 --> 1:38:02.519 But the my panelists love how light they were, how 1:38:02.520 --> 1:38:05.160 good they sounded, and how versatile they were because they 1:38:05.160 --> 1:38:07.840 could also stream music, which is a big thing for people. 1:38:08.000 --> 1:38:08.920 Yeah. Absolutely. 1:38:09.160 --> 1:38:10.960 Now I'm looking at the price on these, you're talking 1:38:10.960 --> 1:38:14.760 about anywhere from eighteen hundred to two thousand dollars. 1:38:14.760 --> 1:38:16.200 Fifteen hundred to two thousand. 1:38:16.360 --> 1:38:18.960 Yeah, so depending on whether you get the one hundreds 1:38:19.000 --> 1:38:21.479 or the two hundred's correct. So this is this is 1:38:21.479 --> 1:38:25.000 why you want that return policy because you know, this 1:38:25.080 --> 1:38:26.560 is an expensive proposition. 1:38:27.200 --> 1:38:27.479 Yes. 1:38:27.560 --> 1:38:29.840 And the thing is is that we did test some 1:38:30.000 --> 1:38:31.920 of the cheaper things out there, and I'm going to 1:38:32.000 --> 1:38:34.680 tell you the reason why the cheapest one that we 1:38:34.720 --> 1:38:38.200 recommend is three hundred and fifty per year is because 1:38:38.320 --> 1:38:41.920 the other ones were just they were going to be junk. 1:38:42.160 --> 1:38:44.280 I mean, honestly, a lot of our panelists were like, 1:38:44.320 --> 1:38:46.280 this wouldn end up in a drawer and then you're out, 1:38:46.560 --> 1:38:49.559 you know, two hundred dollars, and yeah, it's less expensive, 1:38:49.560 --> 1:38:52.120 but in the end it becomes more expensive because now 1:38:52.160 --> 1:38:55.719 you've spent money on something that squeals or has weird controls, 1:38:55.800 --> 1:38:58.160 or doesn't amplify the air, you know, the sound frequencies 1:38:58.160 --> 1:39:00.599 that you want or falls out or is uncomfortable, and 1:39:00.640 --> 1:39:03.760 that's not what you want to have. That's not what 1:39:03.800 --> 1:39:05.960 you want to have is your experience. You want to 1:39:06.000 --> 1:39:09.080 have something that is integrated into your life. 1:39:09.200 --> 1:39:11.320 So the three fifty per year, which brand is. 1:39:11.280 --> 1:39:13.360 That, that's the tweak enhance. 1:39:13.560 --> 1:39:16.800 So they're really a very basic, you know, kind of 1:39:16.840 --> 1:39:19.880 plug and play hearing aids. So we're not talking about 1:39:20.240 --> 1:39:23.360 doing a ton of we're not streaming music. You do 1:39:23.439 --> 1:39:25.800 need a phone to set it up initially, but then 1:39:25.880 --> 1:39:27.879 after that you don't need to use the app anymore. 1:39:27.920 --> 1:39:31.280 So that's great for someone who, for example, they're like, look, 1:39:31.280 --> 1:39:32.760 I don't have a smartphone, I don't want to deal 1:39:32.760 --> 1:39:34.680 with this. You can have a friend to help you 1:39:34.680 --> 1:39:36.360 set it up, and then after that you just use 1:39:36.439 --> 1:39:41.080 them like normal hearing aids. And they are you know, 1:39:41.160 --> 1:39:43.240 they're they're not splash resistant, but they do have a 1:39:43.320 --> 1:39:46.599 thirty day return policy. They do have adjustability and they 1:39:46.640 --> 1:39:49.439 have some support, which is great. So that's why we 1:39:49.479 --> 1:39:52.200 recommend those as sort of a base model, and so 1:39:52.400 --> 1:39:54.439 it really does range. I mean those are kind of 1:39:54.439 --> 1:39:56.880 behind the ears. If you want something where no one 1:39:56.920 --> 1:39:59.080 can see your hearing aids at all and it looks 1:39:59.120 --> 1:40:01.800 like you're wearing nothing, then Eargo is the way to go. 1:40:01.920 --> 1:40:05.920 The Eergo six are inside your ears and you literally 1:40:06.000 --> 1:40:07.400 cannot tell that someone's wearing them. 1:40:07.640 --> 1:40:11.000 Oh wow, Okay, so three good options there. Now let's 1:40:11.040 --> 1:40:14.080 move on to sort of headphones. So you know people 1:40:14.120 --> 1:40:18.040 want noise cancelation headphones and also earbuds. So do you 1:40:18.080 --> 1:40:21.320 have any picks for sort of noise cancelation headphones that 1:40:21.400 --> 1:40:23.640 you really like? I mean, I know, we know the 1:40:23.680 --> 1:40:26.519 Bows are like heavily advertised. Are those as good as everyone? 1:40:26.640 --> 1:40:26.840 You know? 1:40:27.160 --> 1:40:28.960 I mean I had a pair of these like years ago, 1:40:29.040 --> 1:40:30.479 but now I know people like the Sony's. 1:40:30.560 --> 1:40:31.280 But what's your pick? 1:40:31.920 --> 1:40:35.439 Okay, So I'm gonna say that with some caveats. So 1:40:36.360 --> 1:40:40.599 when it comes to purely noise cancelation, so we're talking 1:40:40.640 --> 1:40:42.720 about that is your b all end all. You want 1:40:42.720 --> 1:40:46.599 the most noise cancelation possible, then yes, the Bows noise 1:40:46.600 --> 1:40:51.640 canceling seven hundred over your headphones are really great at that. However, 1:40:52.280 --> 1:40:55.760 if you want something that is more isolating, and I 1:40:55.840 --> 1:40:59.840 use this word isolating because active noise cancelation only works 1:40:59.840 --> 1:41:02.880 on lower frequency sounds, so you need to have good 1:41:02.960 --> 1:41:06.880 isolation if you want to block out voices, babies crying, 1:41:07.000 --> 1:41:10.080 things like that. So for that, I would say you'd 1:41:10.080 --> 1:41:12.559 want to actually go with the Sony W twent thousand, 1:41:12.680 --> 1:41:15.120 XM four or XM five, depending on which one you want. 1:41:15.160 --> 1:41:15.960 They're very similar. 1:41:16.280 --> 1:41:18.200 And I've used the Sony's and the Bows and I 1:41:18.200 --> 1:41:19.960 think they're both great. And I think also some of 1:41:20.000 --> 1:41:23.240 that comes down to the comfort of the actual earbuds, 1:41:23.280 --> 1:41:25.679 you know, like the or sorry, the headphone like area, 1:41:25.840 --> 1:41:28.080 Like how comfortable they are to wear for a long 1:41:28.120 --> 1:41:28.840 period of time. 1:41:29.240 --> 1:41:29.920 Oh, that's key. 1:41:30.320 --> 1:41:32.559 So people always like to know kind of like the 1:41:32.600 --> 1:41:34.720 budget stuff. So can you give me sort of your 1:41:34.760 --> 1:41:37.519 pick in like the budget areas, so like maybe budget 1:41:37.560 --> 1:41:40.040 headphones and also budget earbuds. 1:41:40.360 --> 1:41:44.160 Okay, so if we are talking budget earbuds, the Earfun 1:41:44.320 --> 1:41:48.439 free to SR have no business being twenty seven dollars, 1:41:48.439 --> 1:41:51.120 which is what they are right now. They are IBX seven. 1:41:51.280 --> 1:41:53.360 They have a wireless charging case. They have a seven 1:41:53.400 --> 1:41:56.240 hour battery. They are small, they have full touch controls, 1:41:56.400 --> 1:41:58.920 they are comfortable, and they sound good. I mean it 1:41:59.040 --> 1:42:01.479 is just I don't know how they do it, but 1:42:01.800 --> 1:42:06.000 they're fantastic little buds for very little money and you 1:42:06.080 --> 1:42:07.200 really can't go wrong with them. 1:42:07.280 --> 1:42:11.400 Ear Fun Free one S two S two S. 1:42:11.479 --> 1:42:15.920 I know these names, but luckily all of this is 1:42:15.960 --> 1:42:18.960 on the website, so if you're at all confused ny 1:42:19.000 --> 1:42:21.400 Times dot com slash wirecutter, you'll be able to find 1:42:21.400 --> 1:42:21.760 this stuff. 1:42:21.800 --> 1:42:22.040 Again. 1:42:22.280 --> 1:42:24.920 Yes, we're not expecting you to remember all of these 1:42:24.920 --> 1:42:26.880 things because we're talking about a lot here. 1:42:27.120 --> 1:42:28.599 Okay, so the ear. 1:42:28.439 --> 1:42:32.519 Funds we like, and then what about you know, sort 1:42:32.520 --> 1:42:35.760 of over the year headphones for just cheap pair, like 1:42:35.800 --> 1:42:37.880 a nice pair that you don't mind losing if you 1:42:37.920 --> 1:42:38.360 lose them. 1:42:38.720 --> 1:42:41.360 Yeah, So it'll depend on what you're looking for. So 1:42:41.400 --> 1:42:44.519 if you want noise cancelation that's actually functional, the one 1:42:44.560 --> 1:42:47.200 more Sono Flow or around one hundred dollars sometimes less, 1:42:48.080 --> 1:42:50.599 and they're very good at you know, they get about 1:42:50.920 --> 1:42:54.640 we tested about negative fifteen dB from the uh you 1:42:54.640 --> 1:42:56.680 know from your sound brings it down a bit, or 1:42:56.760 --> 1:42:59.160 if you just want some inexpensive on ears that just 1:42:59.400 --> 1:43:03.000 work the job or Elite forty five h are usually 1:43:03.080 --> 1:43:06.080 under one hundred dollars and they're comfortable and they're lightweight 1:43:06.160 --> 1:43:09.080 and they're just easy to kind of toss in a bag. 1:43:09.880 --> 1:43:12.000 Okay, so you've given us some brands that we know, 1:43:12.200 --> 1:43:15.720 some brands that we don't know. So before you just 1:43:15.800 --> 1:43:18.439 buy a pair of these things in the store, sight 1:43:18.560 --> 1:43:21.000 on scene or one of these websites that sort of 1:43:21.040 --> 1:43:23.000 forces you to buy. You know, you know those websites 1:43:23.000 --> 1:43:24.559 I'm talking about where it's like this is going on 1:43:24.600 --> 1:43:26.320 sale and it's going to be over in ten minutes. 1:43:26.720 --> 1:43:29.360 Lord, those sites, Yeah, you. 1:43:29.240 --> 1:43:31.760 Could just tell whenever you see a countdown time or 1:43:31.760 --> 1:43:33.719 on a site, you know it's probably not very good. 1:43:34.040 --> 1:43:37.200 The only exception is Amazon with their lightning deals. I 1:43:37.240 --> 1:43:39.920 wish they didn't do that because it confuses everyone. You know, 1:43:40.320 --> 1:43:43.680 it feels like that sense of urgency it does. 1:43:43.560 --> 1:43:44.320 And I don't like that. 1:43:44.439 --> 1:43:46.920 And also too, I think there's something about those sites 1:43:46.960 --> 1:43:49.360 that people don't realize that it's it's going to be 1:43:49.439 --> 1:43:50.640 back again, Like it's not. 1:43:51.439 --> 1:43:52.960 It's all it's all fraudulent. 1:43:53.200 --> 1:43:54.639 They're there to sell this stuff. 1:43:54.720 --> 1:43:56.559 It's not They're not going to close up the website 1:43:56.600 --> 1:43:58.280 after sixteen minutes exactly. 1:43:58.439 --> 1:44:00.960 Yeah, But to me, the most important thing when you're 1:44:00.960 --> 1:44:04.120 looking at a brand and when we recommend things, we 1:44:04.200 --> 1:44:06.160 want to make sure that the company is going to 1:44:06.160 --> 1:44:08.000 be there to support you if things go wrong. So 1:44:08.040 --> 1:44:11.519 we look at things like warranty and the customer support 1:44:11.880 --> 1:44:14.160 and their ability to respond to that kind of stuff. 1:44:14.200 --> 1:44:17.160 So it's not just the point of purchase, you know. Granted, yes, 1:44:17.200 --> 1:44:19.599 it does help in the early stages to think about 1:44:19.600 --> 1:44:23.640 like Amazon taking easy returns or best Buy, but you 1:44:23.680 --> 1:44:25.479 also want to think about the long term when you're 1:44:25.520 --> 1:44:28.800 outside of that return window and how well they actually do. 1:44:28.880 --> 1:44:30.920 So that's something that I take time to look into. 1:44:31.040 --> 1:44:34.000 Is you know, I'll sometimes just make a you know, 1:44:34.360 --> 1:44:36.439 kind of burner account and get in touch with them 1:44:36.439 --> 1:44:38.240 about something and see how they do the. 1:44:38.240 --> 1:44:42.960 Process, like a little secret shopper there. Actually, Yeah, what 1:44:43.000 --> 1:44:44.840 do you enjoy about this before we go? What do 1:44:44.880 --> 1:44:47.479 you like about testing headphones? What's fun for you about this? 1:44:47.680 --> 1:44:52.320 Since you've tested over a thousand pairs, I know, you know, I. 1:44:52.240 --> 1:44:54.439 Think the most important thing to me is I love 1:44:54.520 --> 1:44:57.280 the feeling of being able to help people and I 1:44:57.360 --> 1:45:00.120 love kind of being I kind of jokingly call myself 1:45:00.000 --> 1:45:03.320 if a headphone Yenta, because I'm matchmaking people with things 1:45:03.320 --> 1:45:04.760 that are going to be part of their day to 1:45:04.840 --> 1:45:06.960 day life. And I love getting to find out new 1:45:06.960 --> 1:45:09.720 things that people might need, and so like recently I've 1:45:09.720 --> 1:45:14.440 been looking into missiphonia and sensory processing disorders and autism 1:45:14.760 --> 1:45:18.920 and how maybe people who have audio sensitivities might have 1:45:19.000 --> 1:45:21.920 different preferences and how can I test for that? And 1:45:21.960 --> 1:45:23.920 I think that that is just so much fun to me, 1:45:24.120 --> 1:45:26.679 is kind of seeing what's new and technology and seeing 1:45:26.680 --> 1:45:28.679 how it can make people's lives easier and better. 1:45:28.920 --> 1:45:30.040 I love it. Lauren Dragon. 1:45:30.120 --> 1:45:33.360 Always fun to do stories with you for both KTLA, 1:45:33.840 --> 1:45:36.200 seeing you at CS and of course right here now 1:45:36.240 --> 1:45:38.559 on the radio show. Thanks for having the best audio 1:45:38.640 --> 1:45:39.599 of any guests so far. 1:45:41.360 --> 1:45:43.240 You are welcome. Thank you for having me. 1:45:43.439 --> 1:45:46.120 All right, I'll put a link to Lauren's reviews on 1:45:46.120 --> 1:45:49.439 my website. Just go to rich on tech dot tv 1:45:49.640 --> 1:45:53.920 for all of Lauren Dragon's Wirecutter Headphone reviews. Coming up, 1:45:53.920 --> 1:45:55.840 we're going to talk about oh my gosh. We're going 1:45:55.880 --> 1:45:57.400 to close out the show. We're going to talk about 1:45:57.640 --> 1:46:00.960 a new way that you can AI. 1:46:00.520 --> 1:46:01.280 For Mother's Day. 1:46:01.680 --> 1:46:03.599 Yes, it's going to be easier to write your mom 1:46:03.640 --> 1:46:06.519 a little poem or a note with her flowers this 1:46:06.600 --> 1:46:10.559 year rich On Tech, Rich Demiro here will be right back. 1:46:23.840 --> 1:46:27.400 Welcome back to rich On Tech. Rich Demiro here hanging 1:46:27.439 --> 1:46:31.559 out with you talking technology. And Wow, what a great 1:46:31.600 --> 1:46:34.760 show it's been today. So many great questions, so many 1:46:34.760 --> 1:46:39.000 great stories, and I've got more more where that came from. 1:46:39.520 --> 1:46:43.200 So first off, let me start with this. So I 1:46:43.280 --> 1:46:45.640 was talking to my brother and I forget how this 1:46:45.720 --> 1:46:50.200 came up, but he was mentioning about nearby Share on Android, 1:46:50.840 --> 1:46:54.600 and nearby Share is pretty much Android's answer to airdrop. 1:46:55.120 --> 1:46:58.400 So if you have a Mac computer, well, let's put 1:46:58.400 --> 1:47:00.000 it this way. If you have an iPhone, you've probably 1:47:00.160 --> 1:47:02.400 used air drop. It's the way that you can drop 1:47:03.080 --> 1:47:07.120 or send wirelessly big files from phone to phone. So 1:47:07.160 --> 1:47:08.479 if a friend is like, hey, you just took a 1:47:08.479 --> 1:47:10.240 bunch of pictures, can he air drop those to me? 1:47:10.720 --> 1:47:13.080 You can select the pictures and send them to their 1:47:13.160 --> 1:47:16.960 phone ad hoc, which means it goes from their phone 1:47:17.000 --> 1:47:19.640 to your phone without going through a cellular network. It 1:47:19.760 --> 1:47:23.880 just goes over Wi Fi direct basically, but you know, 1:47:23.920 --> 1:47:26.599 it's Apple, so they like to rename things into their 1:47:26.640 --> 1:47:28.879 own stuff so that you don't really know what's happening. 1:47:29.360 --> 1:47:31.639 So it's really just Wi Fi direct ninety nine percent 1:47:31.680 --> 1:47:34.240 of the time, I think, and it's just sending it 1:47:34.280 --> 1:47:35.960 from Wi Fi on your phone to Wi Fi and 1:47:35.960 --> 1:47:39.360 their phone. By making that connection directly between the two phones, 1:47:39.760 --> 1:47:40.960 it's been really easy. 1:47:41.360 --> 1:47:43.280 It's super nice, it's convenient. 1:47:43.320 --> 1:47:45.960 You can send big files through it, and iPhone users 1:47:46.000 --> 1:47:49.080 love it. It also works equally well between iPads and 1:47:49.200 --> 1:47:52.320 also Mac. Now that's all great, but what if you 1:47:52.400 --> 1:47:56.400 have an Android? So Android came out with something called 1:47:56.800 --> 1:48:00.639 Nearby Share and that works from Android to and it's 1:48:00.680 --> 1:48:03.400 the same thing. It's actually even maybe a little bit 1:48:03.439 --> 1:48:06.400 better because it might use cellular for tiny files once 1:48:06.439 --> 1:48:08.639 in a while, but it kind of uses a combination 1:48:08.720 --> 1:48:11.800 of cellular, Bluetooth, and Wi Fi to get files from 1:48:11.800 --> 1:48:15.559 your phone to another Android phone. Now that's all great, 1:48:15.960 --> 1:48:19.920 but what about a PC. So that's been the trouble. 1:48:20.360 --> 1:48:23.519 You can't go from Android to a Mac, and you 1:48:23.560 --> 1:48:26.439 can't go from Android to a PC until now they 1:48:26.520 --> 1:48:30.120 now have a beta version of nearby Share for Windows. 1:48:30.680 --> 1:48:32.920 So I'm telling you this because if you want to 1:48:32.920 --> 1:48:36.360 move files between your Android device and your Windows PC. Sure, 1:48:36.400 --> 1:48:37.880 there are many ways you can do it, but this 1:48:38.000 --> 1:48:40.719 is kind of like now, the easiest, fastest, simplest way. 1:48:41.120 --> 1:48:43.519 So I'll put the link on these show notes. But 1:48:43.560 --> 1:48:47.120 it's called Nearby Share Beta for Windows, and you can 1:48:47.120 --> 1:48:49.720 install that on your Windows computer and boom. Anything you 1:48:49.760 --> 1:48:52.320 want to move from your Android phone to your Windows 1:48:52.320 --> 1:48:53.479 computer you can do. 1:48:54.439 --> 1:48:54.599 Now. 1:48:54.600 --> 1:48:57.720 There is a version for Mac, but it is unofficial. 1:48:57.760 --> 1:48:59.479 I installed it on my computer. I'm not sure if 1:48:59.479 --> 1:49:02.200 I should have done that, but I can't recommend installing 1:49:02.200 --> 1:49:03.960 that right now because it just comes from like sort 1:49:03.960 --> 1:49:05.160 of an unknown developer. 1:49:05.600 --> 1:49:08.799 But it does work really well. So that's that now. 1:49:09.000 --> 1:49:10.800 If you don't have any of those options and you 1:49:10.840 --> 1:49:13.720 want something that's simple from Android to your computer. I 1:49:13.760 --> 1:49:18.160 tested out this device called the PNY Duo Link. So 1:49:18.280 --> 1:49:22.760 PNY is known for their memory for many years, but 1:49:22.840 --> 1:49:26.080 now this is basically a little flash drive and it's 1:49:26.160 --> 1:49:29.960 called the Duo Link. It's got two different sides. So 1:49:30.080 --> 1:49:34.160 one side is a USB C drive. The other side 1:49:34.240 --> 1:49:36.720 is USBA which is pretty much think of that as 1:49:36.720 --> 1:49:39.200 the standard USB. And so what you do is you 1:49:39.240 --> 1:49:42.679 plug the one side USBC into your phone. You copy 1:49:42.720 --> 1:49:44.719 the files that you need, maybe it's some big video 1:49:44.760 --> 1:49:47.240 files onto this little drive, and then you stick that 1:49:47.360 --> 1:49:50.479 drive into your computer and you can transfer the files. 1:49:50.520 --> 1:49:53.720 I tried this on a Samsung phone. The files I 1:49:53.760 --> 1:49:56.719 did a really big file. It transferred very very quickly, 1:49:56.960 --> 1:50:00.320 so this is not that expensive. It is twelve ninety 1:50:00.400 --> 1:50:03.160 nine for a sixty four gigabyte. It's one hundred and 1:50:03.240 --> 1:50:05.880 twenty eight gigabytes for twenty dollars or two fifty six 1:50:05.920 --> 1:50:09.440 for thirty dollars. They sell them at best Buy and Amazon, 1:50:09.760 --> 1:50:12.599 and also of course directly through pn Y. The read 1:50:12.640 --> 1:50:15.640 write speed is up to two hundred megabytes per second. 1:50:15.760 --> 1:50:18.000 So if you're looking for a way to transfer big 1:50:18.000 --> 1:50:21.920 files from your phone, your Android phone to your computer, 1:50:22.400 --> 1:50:22.800 this is. 1:50:22.760 --> 1:50:23.479 A easy way. 1:50:23.520 --> 1:50:25.479 And by the way, it'll work with a Windows computer 1:50:26.360 --> 1:50:27.679 and also a Mac computer. 1:50:27.840 --> 1:50:30.160 So there you have it, pretty simple, all right. 1:50:30.200 --> 1:50:32.519 I mentioned AI for Mother's Day one eight hundred flowers 1:50:32.560 --> 1:50:34.479 dot Com has a new thing called mom Verse. 1:50:34.880 --> 1:50:36.720 It's basically chat GPT. 1:50:37.360 --> 1:50:39.800 You type in your mom's name and you say do 1:50:39.840 --> 1:50:42.479 you want a haiku, a song or a limerick, and 1:50:42.520 --> 1:50:44.519 then you say if it's your mom, your grandma or 1:50:44.560 --> 1:50:46.960 your wife. You tell them what interests they have and 1:50:47.120 --> 1:50:51.080 guess what it comes up with a little message for mom. 1:50:51.160 --> 1:50:52.439 Or you know whoever. 1:50:52.479 --> 1:50:55.120 You're writing that out for so kind of cool stuff 1:50:55.200 --> 1:50:58.080 right there, I mean so many things, just so many 1:50:58.080 --> 1:51:01.880 things using chat GBT right, I'm rich Damiro. That's gonna 1:51:01.920 --> 1:51:04.120 do it. For this episode of the show. Next week, 1:51:04.160 --> 1:51:07.240 how does a salad from a vending machine sound? The 1:51:07.280 --> 1:51:09.760 CEO of Farmers Fridge is going to join me to 1:51:09.800 --> 1:51:12.559 talk about his fresh food vending machines, which are in 1:51:12.600 --> 1:51:16.360 locations across the country. You can find me on social media. 1:51:16.479 --> 1:51:20.880 I am at rich on tech my website richontech dot TV. 1:51:21.040 --> 1:51:23.640 Check it out to watch my TV segments. Thanks so 1:51:23.720 --> 1:51:25.360 much for listening. There are so many ways you can 1:51:25.400 --> 1:51:28.000 spend your time. I do appreciate you spending it right 1:51:28.080 --> 1:51:30.879 here with me. Thanks to everyone who makes this show possible. 1:51:30.960 --> 1:51:31.960 I'll talk to you real soon.