1 00:00:00,320 --> 00:00:05,440 Speaker 1: Amazon discontinues its activity trackers, a new tablet to rival 2 00:00:05,519 --> 00:00:10,719 Speaker 1: the iPad. Hackers are breaking into AT and T email accounts. 3 00:00:11,280 --> 00:00:15,720 Speaker 1: Plus your tech questions answered. What's going on. I'm Rich 4 00:00:15,760 --> 00:00:18,759 Speaker 1: Demiro and this is Rich on Tech, the show where 5 00:00:18,760 --> 00:00:21,160 Speaker 1: I talk about the tech stuff I think you should 6 00:00:21,200 --> 00:00:24,360 Speaker 1: know about. It's also the place where I answer your 7 00:00:24,440 --> 00:00:29,160 Speaker 1: questions about technology. I'm the tech reporter at KTLA Channel 8 00:00:29,200 --> 00:00:35,120 Speaker 1: five in Los Angeles. Welcome to show number seventeen. That's right, 9 00:00:35,320 --> 00:00:39,960 Speaker 1: seventeen shows so far feels like I don't know what 10 00:00:40,000 --> 00:00:40,519 Speaker 1: it feels like. 11 00:00:40,600 --> 00:00:43,160 Speaker 2: Actually it feels about right. Seventeen. 12 00:00:44,360 --> 00:00:47,400 Speaker 1: Phone lines are open at triple eight Rich one oh one. 13 00:00:47,520 --> 00:00:51,800 Speaker 1: That's eight eight eight seven four to two four one 14 00:00:52,120 --> 00:00:54,240 Speaker 1: zero one. Give me a call. If you have a 15 00:00:54,320 --> 00:00:59,840 Speaker 1: question about technology, email is also open. Send it to 16 00:01:00,240 --> 00:01:06,800 Speaker 1: hello at richon tech dot TV. So show number seventeen 17 00:01:06,959 --> 00:01:08,920 Speaker 1: means that we are still getting to know each other. 18 00:01:09,160 --> 00:01:09,319 Speaker 3: Right. 19 00:01:09,440 --> 00:01:12,399 Speaker 1: This is a new show. It's a new format. It's 20 00:01:12,440 --> 00:01:17,560 Speaker 1: got some familiar familiarity. Familiar, it's a little bit familiar, 21 00:01:17,840 --> 00:01:20,160 Speaker 1: but it's also new, and so I hope you are 22 00:01:20,240 --> 00:01:22,520 Speaker 1: enjoying it the way that we are going to get, 23 00:01:23,160 --> 00:01:25,280 Speaker 1: you know, more people to know about the show is 24 00:01:25,319 --> 00:01:27,560 Speaker 1: really to share the fact that you are listening to 25 00:01:27,600 --> 00:01:30,320 Speaker 1: this show. So if you like what you're hearing, if 26 00:01:30,319 --> 00:01:32,920 Speaker 1: you like the show, please tell a friend. That's really 27 00:01:32,959 --> 00:01:35,560 Speaker 1: the best way to grow this show and to grow 28 00:01:35,600 --> 00:01:38,240 Speaker 1: this program. So thank you for all the support that 29 00:01:38,280 --> 00:01:42,440 Speaker 1: I've gotten so far. Believe me, it's been amazing. But 30 00:01:42,840 --> 00:01:46,039 Speaker 1: we can always have more. Of course, So what a 31 00:01:46,080 --> 00:01:49,320 Speaker 1: week it's been. I don't say that very often, because 32 00:01:49,320 --> 00:01:51,440 Speaker 1: most weeks are just fine, but this week my son 33 00:01:51,520 --> 00:01:54,440 Speaker 1: happened to Well, let me tell you the story. I'm 34 00:01:54,560 --> 00:01:58,280 Speaker 1: driving driving home. I just went to an event, and 35 00:01:58,480 --> 00:02:00,640 Speaker 1: I get that dreaded phone call, you know, the one 36 00:02:00,640 --> 00:02:03,440 Speaker 1: that comes from the phone number that says your kid's 37 00:02:03,480 --> 00:02:05,880 Speaker 1: school on it. And you're like, oh, no, is this 38 00:02:05,920 --> 00:02:09,160 Speaker 1: an automated phone call or is this an actual phone call? 39 00:02:09,720 --> 00:02:12,320 Speaker 1: And so I pick up the phone, and of course, 40 00:02:12,520 --> 00:02:14,280 Speaker 1: the one time I need a phone call to work, 41 00:02:14,280 --> 00:02:17,720 Speaker 1: when your kid's school is working or calling, it doesn't work. 42 00:02:18,240 --> 00:02:20,880 Speaker 1: For some reason, the bluetooth was not connected in my car, 43 00:02:21,320 --> 00:02:24,320 Speaker 1: the volume was not up, whatever it was, I could 44 00:02:24,400 --> 00:02:26,680 Speaker 1: not hear the person on the other end, and so 45 00:02:26,680 --> 00:02:28,720 Speaker 1: it went from super loud music that I was listening 46 00:02:28,760 --> 00:02:31,680 Speaker 1: to to nothing, and so of course I'm fumbling with 47 00:02:31,720 --> 00:02:34,000 Speaker 1: the phone. Not really supposed to be touching your phone 48 00:02:34,000 --> 00:02:37,000 Speaker 1: while you're driving, but it's my kid's school, so I'm fumbling, 49 00:02:37,120 --> 00:02:41,280 Speaker 1: and I go from the Bluetooth connection to speakerphone or 50 00:02:41,480 --> 00:02:43,040 Speaker 1: I actually don't remember. At this point, I think I 51 00:02:43,120 --> 00:02:45,480 Speaker 1: might have put them on speakerphone. And of course it's 52 00:02:45,520 --> 00:02:49,160 Speaker 1: like the front office, not an emergency. But your kid 53 00:02:49,240 --> 00:02:51,959 Speaker 1: might have broken their arm. How is that not an emergency? 54 00:02:52,760 --> 00:02:55,640 Speaker 1: So it felt like an emergency, and I'm like, okay, 55 00:02:55,680 --> 00:02:59,400 Speaker 1: what's the deal. And so the front office is like, well, 56 00:02:59,840 --> 00:03:02,239 Speaker 1: I've seen a lot of broken arms. It doesn't seem broken. 57 00:03:02,280 --> 00:03:04,840 Speaker 1: But on the flip side, your kid never complains, and 58 00:03:04,919 --> 00:03:08,080 Speaker 1: he's been complaining a lot. He fell, And I said, okay, 59 00:03:08,320 --> 00:03:09,200 Speaker 1: let me go over there. 60 00:03:09,320 --> 00:03:09,560 Speaker 3: Now. 61 00:03:10,240 --> 00:03:13,200 Speaker 1: Luckily, I work early in the morning on TV, and 62 00:03:13,240 --> 00:03:16,640 Speaker 1: so about you know, two o'clock, I am done, and 63 00:03:16,760 --> 00:03:19,720 Speaker 1: so I have the ability to drive over to the school. 64 00:03:20,040 --> 00:03:22,079 Speaker 1: So I drive over to the school. I find my kid, 65 00:03:22,120 --> 00:03:24,640 Speaker 1: of course, in the main office, with his arm. He 66 00:03:24,680 --> 00:03:27,720 Speaker 1: can't move it and he's holding it together pretty well. 67 00:03:28,240 --> 00:03:31,880 Speaker 1: But long story short, he tells me, Dad, I think 68 00:03:31,880 --> 00:03:34,000 Speaker 1: this is broken. So we go to the you know, 69 00:03:34,080 --> 00:03:36,600 Speaker 1: emergency room whatever, not er, but like one of those 70 00:03:36,640 --> 00:03:40,160 Speaker 1: like urgent care places. Now they call themselves urgent care, 71 00:03:40,600 --> 00:03:43,160 Speaker 1: but the care was anything but urgent. I mean I 72 00:03:43,200 --> 00:03:45,120 Speaker 1: get in there, it's like my kid is at this 73 00:03:45,160 --> 00:03:49,880 Speaker 1: point whaling, and it's like, okay, insurance and paperwork please. 74 00:03:49,920 --> 00:03:51,760 Speaker 1: I'm like, I've been here, can we please just look 75 00:03:51,800 --> 00:03:54,080 Speaker 1: up his name and get him in there. We got 76 00:03:54,120 --> 00:03:56,480 Speaker 1: to go through the motions of fill out this paperwork 77 00:03:56,600 --> 00:03:59,400 Speaker 1: and I'm like, really, so I fill out the paperwork, 78 00:03:59,680 --> 00:04:01,880 Speaker 1: can't find him in the system. I know he's in there. 79 00:04:02,240 --> 00:04:04,720 Speaker 1: Sure enough, they find him and then it's okay, it'll 80 00:04:04,760 --> 00:04:06,480 Speaker 1: be a couple of minutes. At this point, my kid 81 00:04:06,520 --> 00:04:08,440 Speaker 1: is really wailing. And if you've had a kid with 82 00:04:08,480 --> 00:04:11,560 Speaker 1: the you know, the broken arm situation, which my kid 83 00:04:11,560 --> 00:04:12,320 Speaker 1: has had it twice. 84 00:04:12,360 --> 00:04:13,920 Speaker 2: Now this is the second time. 85 00:04:14,160 --> 00:04:16,560 Speaker 1: It's bad, you know you want immediate results, and as 86 00:04:16,600 --> 00:04:19,039 Speaker 1: a parent, you feel helpless. There are a lot of 87 00:04:19,040 --> 00:04:21,400 Speaker 1: things I can do in this world, fixing a broken 88 00:04:21,520 --> 00:04:23,440 Speaker 1: arm is not one of them. So I'm at the 89 00:04:23,440 --> 00:04:27,000 Speaker 1: mercy of this little emergency care center which has nobody 90 00:04:27,040 --> 00:04:29,520 Speaker 1: in it, but for some reason, it's still taking a 91 00:04:29,520 --> 00:04:32,880 Speaker 1: really long time. We get into the room, they're taking 92 00:04:32,920 --> 00:04:35,160 Speaker 1: his temperature, all this stuff. I mean, I guess they 93 00:04:35,160 --> 00:04:37,320 Speaker 1: got to do the vitals. But if you've been in 94 00:04:37,360 --> 00:04:39,800 Speaker 1: this situation, you know that it just feels really bad. 95 00:04:39,880 --> 00:04:43,320 Speaker 1: You're just sitting there helpless, your kid is crying. It's 96 00:04:43,360 --> 00:04:46,960 Speaker 1: not fun. Long story short, We go through the whole situation. 97 00:04:47,480 --> 00:04:50,440 Speaker 1: They take an X ray, they say it's broken. It's 98 00:04:50,480 --> 00:04:53,800 Speaker 1: his wrist actually, and we get them wrapped up and 99 00:04:53,800 --> 00:04:56,280 Speaker 1: they say, okay, now take them to the you know, 100 00:04:56,320 --> 00:05:01,000 Speaker 1: the main expert person next week. And so of course 101 00:05:01,040 --> 00:05:03,120 Speaker 1: my wife by this time gets here and she's like, 102 00:05:03,200 --> 00:05:05,800 Speaker 1: oh no, it's like we're doing this right now. So 103 00:05:05,839 --> 00:05:09,400 Speaker 1: she goes takes the kid right to the orthopedic surgeon 104 00:05:09,600 --> 00:05:12,320 Speaker 1: and figures out. I mean, she is much better at 105 00:05:12,320 --> 00:05:13,919 Speaker 1: this stuff than I am. She had him in a 106 00:05:13,960 --> 00:05:18,120 Speaker 1: cast within the next two hours, more X rays cast apparently, 107 00:05:18,120 --> 00:05:20,440 Speaker 1: by the way, they do waterproof casts now, which I 108 00:05:20,480 --> 00:05:23,480 Speaker 1: have never seen before, and they swear you can get 109 00:05:23,520 --> 00:05:25,599 Speaker 1: it wet, take it in the shower, take it swimming. 110 00:05:26,120 --> 00:05:28,040 Speaker 2: I still don't believe it. I've been covering it up. 111 00:05:28,080 --> 00:05:29,720 Speaker 2: But anyway, I. 112 00:05:29,720 --> 00:05:32,240 Speaker 1: Tell you this story because this is what I love 113 00:05:32,279 --> 00:05:35,680 Speaker 1: about technology. When it's supposed to work, it may not. 114 00:05:36,080 --> 00:05:38,679 Speaker 1: And I call it the it has to be easy 115 00:05:38,720 --> 00:05:41,520 Speaker 1: for everyone else principle. I know, if you're a nerd 116 00:05:41,600 --> 00:05:44,000 Speaker 1: like me, you can set up all this stuff in 117 00:05:44,040 --> 00:05:46,880 Speaker 1: your house, right, the smart home stuff, the sensor that 118 00:05:46,960 --> 00:05:49,239 Speaker 1: works when you walk into the certain room, the lights 119 00:05:49,279 --> 00:05:51,320 Speaker 1: come on, and you know what to do when it 120 00:05:51,360 --> 00:05:54,960 Speaker 1: goes wrong. You have the remote setup for your TV 121 00:05:55,400 --> 00:05:58,919 Speaker 1: and your surround sound and your system, and it's super complex, 122 00:05:58,960 --> 00:06:01,480 Speaker 1: and you're playing stuff off server, and you've got the 123 00:06:01,560 --> 00:06:04,159 Speaker 1: lights that automate, and you've got the movies that you 124 00:06:04,200 --> 00:06:07,600 Speaker 1: can take off of plex whatever. None of that matters 125 00:06:07,839 --> 00:06:11,240 Speaker 1: if you are living with someone else that doesn't know 126 00:06:11,279 --> 00:06:13,960 Speaker 1: how to do that stuff. So I call it the 127 00:06:14,000 --> 00:06:17,120 Speaker 1: system has to work for everyone else in the home. 128 00:06:17,200 --> 00:06:20,960 Speaker 1: And this is kind of like my overriding tech forever now. 129 00:06:21,839 --> 00:06:24,760 Speaker 1: When I set stuff up, it has to work for everyone, 130 00:06:25,160 --> 00:06:28,240 Speaker 1: not just for me. And so I'm sure you've experienced 131 00:06:28,279 --> 00:06:31,280 Speaker 1: this in your life where you need technology in your 132 00:06:31,320 --> 00:06:34,679 Speaker 1: home to work for everyone. And when technology works for everyone, 133 00:06:35,080 --> 00:06:37,800 Speaker 1: that's when it's magical. In my car, it did not 134 00:06:37,920 --> 00:06:40,119 Speaker 1: work that day, and it doesn't matter if it doesn't 135 00:06:40,120 --> 00:06:42,919 Speaker 1: work any other day of the year, but when I 136 00:06:42,960 --> 00:06:45,279 Speaker 1: get into my car and I have an emergency situation 137 00:06:45,440 --> 00:06:47,679 Speaker 1: like that, it needs to work. And my wife always 138 00:06:47,680 --> 00:06:50,479 Speaker 1: gives me a hard time because she likes her like 139 00:06:50,760 --> 00:06:53,520 Speaker 1: standard kind of radio that works just when she turns 140 00:06:53,560 --> 00:06:54,040 Speaker 1: on her. 141 00:06:53,880 --> 00:06:55,840 Speaker 2: Car and I get it and in my car. 142 00:06:55,880 --> 00:06:58,320 Speaker 1: For many years I had like these systems and you 143 00:06:58,400 --> 00:07:00,160 Speaker 1: plug in the iPod and this and that. It was 144 00:07:00,200 --> 00:07:03,440 Speaker 1: all too complicated for her. So it's just kind of 145 00:07:03,440 --> 00:07:07,000 Speaker 1: one of these things where I feel like my world 146 00:07:07,040 --> 00:07:10,200 Speaker 1: has always been make it easy that remote control. Like 147 00:07:10,200 --> 00:07:12,280 Speaker 1: if you have to tell the person that stays in 148 00:07:12,320 --> 00:07:14,520 Speaker 1: your home, like how to use the remote for your TV, 149 00:07:15,080 --> 00:07:17,920 Speaker 1: that's a problem if you have to, Like for many years, 150 00:07:17,960 --> 00:07:20,480 Speaker 1: I use Google Voice for my phone line, and it 151 00:07:20,560 --> 00:07:23,520 Speaker 1: was so complicated. Nine times out of ten you would 152 00:07:23,520 --> 00:07:25,920 Speaker 1: get voicemail because it just didn't work. It didn't ring 153 00:07:25,960 --> 00:07:28,000 Speaker 1: the phone. I happen to be testing at that time. 154 00:07:28,400 --> 00:07:31,320 Speaker 1: And so long story short, just make sure when you 155 00:07:31,360 --> 00:07:34,000 Speaker 1: set up your technology it works for someone else, whether 156 00:07:34,000 --> 00:07:38,120 Speaker 1: that's your smart home, your automations, your alarm system, your speakers, 157 00:07:38,200 --> 00:07:41,600 Speaker 1: your TV, your streaming setup, whatever it is, make. 158 00:07:41,480 --> 00:07:44,559 Speaker 2: It easy Okay, what else? 159 00:07:44,680 --> 00:07:48,000 Speaker 1: This week was also interesting because I did my first 160 00:07:48,400 --> 00:07:52,560 Speaker 1: virtual wine tasting. Now I know that Zoom has made 161 00:07:52,600 --> 00:07:56,720 Speaker 1: everything happen online, and especially through the pandemic, we realize 162 00:07:56,720 --> 00:07:58,640 Speaker 1: that we can do ninety nine percent of our jobs 163 00:07:58,680 --> 00:08:03,320 Speaker 1: through Zoom, email and texting. And for some reason, I 164 00:08:03,440 --> 00:08:06,240 Speaker 1: really fought that for a long time and then I've 165 00:08:06,280 --> 00:08:08,680 Speaker 1: sort of embraced it. So now for some of my 166 00:08:08,800 --> 00:08:11,600 Speaker 1: TV segments, I will do Zoom interviews, which I never 167 00:08:11,680 --> 00:08:13,240 Speaker 1: did before. We used to always have to meet the 168 00:08:13,240 --> 00:08:15,520 Speaker 1: people in person to do the interview. Now I'm like, 169 00:08:15,560 --> 00:08:18,000 Speaker 1: all right, fine, I'll do a Zoom interview. It doesn't 170 00:08:18,000 --> 00:08:20,200 Speaker 1: look as good, doesn't sound as good, but people have 171 00:08:20,240 --> 00:08:22,440 Speaker 1: come to expect it, so I'll do it. But this 172 00:08:22,520 --> 00:08:25,640 Speaker 1: week I did a virtual wine tasting eleven am on 173 00:08:25,720 --> 00:08:26,400 Speaker 1: a Friday. 174 00:08:26,520 --> 00:08:30,040 Speaker 2: That's when this wine tasting was. Was it random? Yes? 175 00:08:30,440 --> 00:08:31,200 Speaker 2: Was it kind of fun? 176 00:08:31,520 --> 00:08:32,040 Speaker 4: Yeah? 177 00:08:32,280 --> 00:08:35,520 Speaker 1: So it was this, I guess this California Green Metal, 178 00:08:36,559 --> 00:08:40,200 Speaker 1: the California Wine Institute. They were excited about these sustainable 179 00:08:40,920 --> 00:08:43,440 Speaker 1: wineries and so they wanted to teach us and have 180 00:08:43,600 --> 00:08:47,160 Speaker 1: us taste some of the wines from these sustainable wineries. 181 00:08:47,240 --> 00:08:49,360 Speaker 1: And what does sustainable mean? Well, it's kind of a 182 00:08:49,360 --> 00:08:52,360 Speaker 1: holistic approach to wine. So not only are you doing 183 00:08:52,400 --> 00:08:55,839 Speaker 1: things like renewable energy and putting goats to you know, 184 00:08:56,240 --> 00:08:58,880 Speaker 1: eat the grass on the fields and you know, eat 185 00:08:58,920 --> 00:09:02,400 Speaker 1: weeds and all that kind of stuf, and use spiders 186 00:09:02,400 --> 00:09:03,240 Speaker 1: to like clean the. 187 00:09:04,440 --> 00:09:06,520 Speaker 2: Pesta instead of pesticides. 188 00:09:07,640 --> 00:09:09,439 Speaker 1: It's also about a holistic approach to the way you 189 00:09:09,480 --> 00:09:12,120 Speaker 1: treat your employees, the way you do charity, all that 190 00:09:12,200 --> 00:09:14,160 Speaker 1: kind of stuff. So we tasted a couple of wines. 191 00:09:14,440 --> 00:09:18,280 Speaker 1: I'll be honest, I tasted maybe two of the wines 192 00:09:18,360 --> 00:09:20,840 Speaker 1: they sent us, I think four, and they were excellent. 193 00:09:20,840 --> 00:09:22,440 Speaker 1: But eleven am on a Friday, I mean, I had 194 00:09:22,440 --> 00:09:24,920 Speaker 1: my whole day ahead. I couldn't really, you know, sit 195 00:09:24,960 --> 00:09:26,400 Speaker 1: there and drink all these wines. But it was a 196 00:09:26,440 --> 00:09:29,120 Speaker 1: lot of fun and you'll learn. So now I want 197 00:09:29,160 --> 00:09:32,040 Speaker 1: to go to these California wineries and do a story 198 00:09:32,080 --> 00:09:36,319 Speaker 1: about sustainability, whether they're installing solar, whether they're capturing the 199 00:09:36,800 --> 00:09:40,760 Speaker 1: runoff water from the rains. One of the wineries had 200 00:09:40,920 --> 00:09:43,520 Speaker 1: produced one hundred and two percent of their energy for 201 00:09:43,600 --> 00:09:46,520 Speaker 1: the year, so that means they were making all the 202 00:09:46,640 --> 00:09:49,800 Speaker 1: energy they needed to run their winery, and more so, 203 00:09:49,840 --> 00:09:51,719 Speaker 1: I was pretty impressed with that. So it was a 204 00:09:51,800 --> 00:09:55,559 Speaker 1: lot of fun. If you come across a virtual wine tasting, 205 00:09:55,880 --> 00:09:58,439 Speaker 1: which by the way, we did many with friends and family. 206 00:09:58,559 --> 00:10:02,319 Speaker 1: Over the pandemic, we definitely had our fair share of 207 00:10:02,360 --> 00:10:05,319 Speaker 1: those kind of events, but you know, being in person. 208 00:10:05,120 --> 00:10:08,080 Speaker 2: Is much more fun. So but it was kind of cool. 209 00:10:08,520 --> 00:10:08,880 Speaker 2: All right. 210 00:10:08,960 --> 00:10:11,960 Speaker 1: Coming up on today's show, I've got a lot of stuff. 211 00:10:12,000 --> 00:10:14,680 Speaker 1: We've got lots to talk about, lots of great guests. 212 00:10:15,360 --> 00:10:18,520 Speaker 1: First off, I'm gonna tell you about Amazon discontinuing discontinuing 213 00:10:18,559 --> 00:10:21,840 Speaker 1: one of its smart devices. Amazon and Google, they are 214 00:10:21,920 --> 00:10:24,120 Speaker 1: neck and neck with these companies that just make stuff 215 00:10:24,120 --> 00:10:27,000 Speaker 1: to break stuff. They have a product or a service 216 00:10:27,080 --> 00:10:28,760 Speaker 1: and then they say, you know what, never mind, We're 217 00:10:28,760 --> 00:10:30,559 Speaker 1: not going to do that anymore. So I'm gonna tell 218 00:10:30,559 --> 00:10:33,360 Speaker 1: you which product that Amazon is now discontinuing and when 219 00:10:33,400 --> 00:10:35,880 Speaker 1: it's gonna stop working, and how you can download all 220 00:10:35,920 --> 00:10:38,640 Speaker 1: of your data from it. I've got great guests this week. 221 00:10:38,720 --> 00:10:42,520 Speaker 1: Dwight Silverman. He is a tech columnist at the Houston 222 00:10:42,600 --> 00:10:44,800 Speaker 1: Houston Chronicle. He is going to join me to talk 223 00:10:44,800 --> 00:10:48,240 Speaker 1: about the new one plus pad. This is a tablet. 224 00:10:48,640 --> 00:10:52,520 Speaker 1: Could it rival the iPad? Then Scott Keyes is going 225 00:10:52,559 --> 00:10:55,080 Speaker 1: to join me. He is founder and CEO of Going 226 00:10:55,160 --> 00:10:56,880 Speaker 1: dot com. He's gonna tell us how you can nab 227 00:10:56,920 --> 00:11:00,640 Speaker 1: incredible travel deals later wire cut or if your Lauren 228 00:11:00,760 --> 00:11:02,760 Speaker 1: Dragon is going to tell us about all of her 229 00:11:02,760 --> 00:11:05,439 Speaker 1: picks for the best headphones. But first it is your turn. 230 00:11:06,000 --> 00:11:08,720 Speaker 1: Phone lines are open at Triple eight rich one on one. 231 00:11:09,080 --> 00:11:12,080 Speaker 1: Give me a call, we'll talk technology. My name is Richdmiro. 232 00:11:12,240 --> 00:11:18,320 Speaker 1: You are listening to Rich on tech. Welcome back to 233 00:11:18,679 --> 00:11:22,480 Speaker 1: Rich on Tech. Rich DeMuro here talking technology with you 234 00:11:22,600 --> 00:11:25,560 Speaker 1: at triple eight rich one on one. That's eight eight 235 00:11:25,679 --> 00:11:31,760 Speaker 1: eight seven four to two four one zero one. Kelly 236 00:11:31,880 --> 00:11:32,880 Speaker 1: in California, you're. 237 00:11:32,800 --> 00:11:33,360 Speaker 2: On with Rich. 238 00:11:34,600 --> 00:11:36,440 Speaker 5: Thank you so much for taking my call. 239 00:11:36,559 --> 00:11:36,800 Speaker 4: Rich. 240 00:11:37,080 --> 00:11:42,600 Speaker 5: Sure, what's up I have? I think my email's been hacked. 241 00:11:42,640 --> 00:11:45,640 Speaker 2: It's at and t oh I got to talk about 242 00:11:45,640 --> 00:11:46,440 Speaker 2: that that's happening. 243 00:11:47,400 --> 00:11:51,760 Speaker 5: Okay, So two weeks ago I stopped getting email and 244 00:11:52,040 --> 00:11:55,320 Speaker 5: I cannot send email. And I've done everything they've asked 245 00:11:55,360 --> 00:12:00,480 Speaker 5: me to do. I called them immediately and they said 246 00:12:01,080 --> 00:12:04,440 Speaker 5: they tried everything to reset my password, couldn't do it. 247 00:12:05,000 --> 00:12:08,319 Speaker 5: So then they said my email was stuck in a loop. 248 00:12:09,000 --> 00:12:11,160 Speaker 5: So they asked me to fill out a form at 249 00:12:11,160 --> 00:12:14,839 Speaker 5: this my email info dot com and somebody would call 250 00:12:14,920 --> 00:12:16,840 Speaker 5: me back in forty eight to seventy two hours. 251 00:12:16,920 --> 00:12:18,400 Speaker 4: So I filled out the form. 252 00:12:18,320 --> 00:12:21,040 Speaker 5: Never got a call, so I called them back again. 253 00:12:21,600 --> 00:12:24,480 Speaker 5: They said, we're so sorry, somebody will call you back 254 00:12:24,720 --> 00:12:27,520 Speaker 5: in twenty four hours. Never got a call. I went 255 00:12:27,559 --> 00:12:32,719 Speaker 5: back on to that same at and T email info website, 256 00:12:32,800 --> 00:12:36,319 Speaker 5: filled out another form, no call, So I called back 257 00:12:36,559 --> 00:12:38,680 Speaker 5: and then they said, well, we will send you a 258 00:12:38,720 --> 00:12:43,599 Speaker 5: postcard a postcard. Yeah, I'll send you a postcard and 259 00:12:43,800 --> 00:12:47,920 Speaker 5: three to five business days with instructions on how to 260 00:12:48,160 --> 00:12:53,200 Speaker 5: reset your password. So it's been seven business days and 261 00:12:53,240 --> 00:12:57,400 Speaker 5: I still have no postcard. So they're just giving me 262 00:12:57,480 --> 00:13:01,280 Speaker 5: the run around. They're just you know, service, They're not 263 00:13:01,320 --> 00:13:03,360 Speaker 5: going to call me or send me anything. 264 00:13:04,240 --> 00:13:05,800 Speaker 4: So now I don't know what to do. 265 00:13:06,200 --> 00:13:08,760 Speaker 1: All right, Well, number one is this email address you're 266 00:13:08,840 --> 00:13:11,000 Speaker 1: only is it your most important or is it just 267 00:13:11,040 --> 00:13:12,880 Speaker 1: one that you're trying to get access into. 268 00:13:13,480 --> 00:13:18,319 Speaker 5: It is my very most important. I do have a Gmail, 269 00:13:19,760 --> 00:13:23,360 Speaker 5: but I've only used it for one thing that I 270 00:13:23,400 --> 00:13:25,199 Speaker 5: had to you know, I had to have a backup 271 00:13:25,240 --> 00:13:29,120 Speaker 5: email for to open an account for something like three 272 00:13:29,200 --> 00:13:31,640 Speaker 5: years ago, and I've never used it for anything. 273 00:13:31,920 --> 00:13:35,520 Speaker 1: Okay, So a couple of things here. Number one, let's 274 00:13:35,559 --> 00:13:38,000 Speaker 1: switch to this Gmail account as soon as you can. 275 00:13:38,120 --> 00:13:41,480 Speaker 1: I know that this this AT and T Yahoo whatever 276 00:13:41,520 --> 00:13:44,000 Speaker 1: it is. You know, they've gone through so many different iterations. 277 00:13:44,480 --> 00:13:49,720 Speaker 1: I've heard about more issues with these branded accounts than anything. 278 00:13:50,040 --> 00:13:52,200 Speaker 1: And I'm not just singling out AT and T. I'm 279 00:13:52,200 --> 00:13:55,480 Speaker 1: talking any account that comes from your provider. So if 280 00:13:55,520 --> 00:13:59,080 Speaker 1: you have you know your email is coming from your 281 00:13:59,160 --> 00:14:02,720 Speaker 1: internet service, right. The problem is twofold, number one. It's 282 00:14:02,800 --> 00:14:04,680 Speaker 1: linked to that service. So how do you get this 283 00:14:04,760 --> 00:14:08,480 Speaker 1: AT and T email? Where did it come from? 284 00:14:08,840 --> 00:14:09,800 Speaker 5: It is for my internet? 285 00:14:10,160 --> 00:14:13,080 Speaker 1: Yeah, okay, So if you ever stop paying for that service, 286 00:14:13,640 --> 00:14:15,440 Speaker 1: does it go away or how does that work? 287 00:14:16,520 --> 00:14:16,760 Speaker 4: Yeah? 288 00:14:16,840 --> 00:14:19,520 Speaker 5: That's my question too. So I wanted to go into 289 00:14:19,560 --> 00:14:22,920 Speaker 5: my AT and T account so that I can pay 290 00:14:22,960 --> 00:14:25,960 Speaker 5: my bill. I can't even get into that account. 291 00:14:26,080 --> 00:14:30,200 Speaker 1: Yeah, okay, this is okay. So number one, my advice 292 00:14:30,240 --> 00:14:33,760 Speaker 1: to you. You've gone through all of the account recovery 293 00:14:34,480 --> 00:14:37,440 Speaker 1: systems that they have asked you to do. I would 294 00:14:37,480 --> 00:14:39,000 Speaker 1: get on the phone with AT and T and I 295 00:14:39,000 --> 00:14:40,680 Speaker 1: would not get off the phone. And I know this 296 00:14:40,760 --> 00:14:42,960 Speaker 1: is going to take a while until you get someone 297 00:14:43,000 --> 00:14:45,840 Speaker 1: that can actually help you, and sometimes that will take 298 00:14:46,400 --> 00:14:49,320 Speaker 1: just telling the person I need a supervisor. I had 299 00:14:49,320 --> 00:14:52,200 Speaker 1: to do this a couple months ago with an airline 300 00:14:52,680 --> 00:14:54,480 Speaker 1: and I had a credit that was a It was 301 00:14:54,560 --> 00:14:56,480 Speaker 1: kind of a anyway, It just took a long time, 302 00:14:56,520 --> 00:14:59,160 Speaker 1: but I kept saying, please give me a supervisor, Please 303 00:14:59,200 --> 00:15:02,040 Speaker 1: give me a supervis until they finally did. And by 304 00:15:02,040 --> 00:15:04,440 Speaker 1: the way, it took three different people before I kept 305 00:15:04,480 --> 00:15:07,120 Speaker 1: asking them can I have a supervisor? Before I got 306 00:15:07,160 --> 00:15:09,560 Speaker 1: to someone that wanted to help me, Because most of 307 00:15:09,600 --> 00:15:11,920 Speaker 1: the time, I won't say most of the time, but 308 00:15:12,200 --> 00:15:15,120 Speaker 1: many times there's no feeling that the person on the 309 00:15:15,120 --> 00:15:17,120 Speaker 1: other end wants to help you. They just want to 310 00:15:17,160 --> 00:15:19,440 Speaker 1: get you off the line and onto the next person 311 00:15:19,440 --> 00:15:20,560 Speaker 1: that they can just run around. 312 00:15:20,960 --> 00:15:24,160 Speaker 5: So the person I was talking to was obviously in 313 00:15:24,200 --> 00:15:27,200 Speaker 5: a call center, reading from a card. I could hear 314 00:15:27,280 --> 00:15:30,840 Speaker 5: a lot of background noise. When I asked for a supervisor, 315 00:15:31,520 --> 00:15:34,200 Speaker 5: he told me there's nobody else here. They all have 316 00:15:34,320 --> 00:15:36,720 Speaker 5: the same tools that I have. They can't do anything 317 00:15:36,760 --> 00:15:37,720 Speaker 5: more than I can do. 318 00:15:38,640 --> 00:15:40,680 Speaker 1: No, and then you call back and try to get 319 00:15:40,720 --> 00:15:42,680 Speaker 1: you You may have to call back several times until 320 00:15:42,680 --> 00:15:45,200 Speaker 1: you get someone. They actually tried to tell me that 321 00:15:45,240 --> 00:15:47,680 Speaker 1: there was like no one available, and they said, we'll 322 00:15:47,720 --> 00:15:49,640 Speaker 1: give you a call back, which they actually did, so 323 00:15:49,680 --> 00:15:51,960 Speaker 1: I will say that they did hold up on that one. 324 00:15:52,160 --> 00:15:54,960 Speaker 1: But here's the thing, so I'm gonna explain. Gosh, do 325 00:15:54,960 --> 00:15:56,560 Speaker 1: I have enough time to explain what's going on with 326 00:15:56,640 --> 00:15:59,520 Speaker 1: AT and T email? So you're not alone. Many people 327 00:15:59,520 --> 00:16:03,120 Speaker 1: have had their AT and T emails hacked in recent weeks. 328 00:16:03,400 --> 00:16:07,160 Speaker 1: This is according to tech Crunch. So cybercriminals found their 329 00:16:07,200 --> 00:16:10,240 Speaker 1: way into AT and T dot net emails, SBC Global 330 00:16:10,280 --> 00:16:13,080 Speaker 1: dot net emails, BellSouth dot net, and other AT and 331 00:16:13,080 --> 00:16:15,960 Speaker 1: T email addresses, and once they had these emails, they 332 00:16:15,960 --> 00:16:19,120 Speaker 1: were able to hack into them and reset other accounts. 333 00:16:19,160 --> 00:16:21,480 Speaker 1: So they're actually trying to steal cryptocurrency and doing all 334 00:16:21,560 --> 00:16:24,000 Speaker 1: kinds of stuff. What I would say to you is 335 00:16:24,480 --> 00:16:27,520 Speaker 1: use the advice Kelly, try to get someone on the line. 336 00:16:27,560 --> 00:16:29,440 Speaker 1: You did the right stuff. You went to that email 337 00:16:29,440 --> 00:16:32,880 Speaker 1: account recovery. You may eventually, once AT and T figures 338 00:16:32,880 --> 00:16:34,920 Speaker 1: this out, finally get a link that will help you 339 00:16:35,000 --> 00:16:38,600 Speaker 1: really reset this account and reclaim it. It's unfortunate that 340 00:16:38,680 --> 00:16:41,640 Speaker 1: this happened to you. Switch to Gmail as soon as 341 00:16:41,640 --> 00:16:44,440 Speaker 1: you can start using that for your main emails. Maybe 342 00:16:44,440 --> 00:16:46,240 Speaker 1: go onto some of your key accounts and try to 343 00:16:46,280 --> 00:16:48,760 Speaker 1: switch to email address if they allow you. But I 344 00:16:48,760 --> 00:16:51,560 Speaker 1: think the bigger lesson is don't use an email account 345 00:16:51,560 --> 00:16:53,840 Speaker 1: that is linked to a service that you have, whether 346 00:16:53,880 --> 00:16:57,160 Speaker 1: that's your Internet service, whether that's your cable service. Just 347 00:16:57,240 --> 00:16:59,760 Speaker 1: go ahead and use something like a Gmail, like an 348 00:16:59,800 --> 00:17:03,800 Speaker 1: hour Outlook that is a third party service. Even pay 349 00:17:03,840 --> 00:17:06,160 Speaker 1: for an email service if you want to do that way. 350 00:17:06,160 --> 00:17:08,560 Speaker 1: But you know, I've had Gmail for many, many years. 351 00:17:09,200 --> 00:17:11,520 Speaker 1: It's worked out for me. And so just make sure 352 00:17:11,520 --> 00:17:15,320 Speaker 1: you secure whatever account you have with two factor authentication. 353 00:17:15,480 --> 00:17:17,520 Speaker 1: In this case, it was a little troublesome because these 354 00:17:17,560 --> 00:17:20,159 Speaker 1: cyber criminals figured out a way around all that stuff, 355 00:17:20,560 --> 00:17:22,879 Speaker 1: and so AT and T is still sorting through this. 356 00:17:22,960 --> 00:17:25,560 Speaker 1: They said that they're aware of this issue, according to 357 00:17:25,600 --> 00:17:29,399 Speaker 1: a spokesperson for tech Crunch or a spokesperson two tech Crunch, 358 00:17:30,520 --> 00:17:33,639 Speaker 1: but it is still an ongoing matter. So I'm sorry 359 00:17:33,680 --> 00:17:35,760 Speaker 1: that this happened to you, Kelly, but please keep on them. 360 00:17:36,040 --> 00:17:39,120 Speaker 1: Hopefully you get someone that can actually help you regain 361 00:17:39,200 --> 00:17:42,240 Speaker 1: access to your account. All right, coming up, more of 362 00:17:42,280 --> 00:17:44,440 Speaker 1: your calls at Triple eight Rich one on one. That's 363 00:17:44,480 --> 00:17:46,880 Speaker 1: eight eight eight seven four to two, four to one 364 00:17:47,080 --> 00:17:50,359 Speaker 1: zero one. We are going to talk to Dwight Silverman next. 365 00:17:50,359 --> 00:17:53,120 Speaker 1: He is the tech columnist for the Houston Chronicle. We're 366 00:17:53,119 --> 00:17:56,040 Speaker 1: going to talk about a new tablet that may rival 367 00:17:56,200 --> 00:17:59,720 Speaker 1: the iPad. It's called the one plus pad, and there 368 00:17:59,760 --> 00:18:01,560 Speaker 1: are pros and cons. We're going to go over them 369 00:18:01,640 --> 00:18:04,880 Speaker 1: coming up next. Right here, you are listening to rich 370 00:18:04,920 --> 00:18:11,800 Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro 371 00:18:11,880 --> 00:18:17,119 Speaker 1: here talking technology with you. You can follow me on 372 00:18:17,160 --> 00:18:21,680 Speaker 1: social media. I am at rich on Tech on Instagram, Facebook, 373 00:18:22,240 --> 00:18:24,480 Speaker 1: and yeah, I'm still hanging on on Twitter. I know 374 00:18:25,240 --> 00:18:28,960 Speaker 1: everyone's talking about this new thing this week called Blue Sky. 375 00:18:29,359 --> 00:18:31,919 Speaker 1: Is it Blue Sky or blue Ski? This is the 376 00:18:32,240 --> 00:18:36,280 Speaker 1: new competitor to Twitter. This was actually started by Twitter 377 00:18:36,400 --> 00:18:40,080 Speaker 1: co founder Jack Dorsey and it's taken off this week. 378 00:18:40,160 --> 00:18:44,040 Speaker 1: It's apparently very popular among the several, you know, thousand 379 00:18:44,119 --> 00:18:46,760 Speaker 1: people that are using it because it's invite only right now. 380 00:18:46,800 --> 00:18:50,800 Speaker 1: But if someone asks you about this new thing, blue Sky, 381 00:18:50,880 --> 00:18:53,439 Speaker 1: you can say you've heard of it, so I wouldn't 382 00:18:53,840 --> 00:18:55,879 Speaker 1: rush to go sign up just yet, or maybe if 383 00:18:55,880 --> 00:18:57,680 Speaker 1: you want to go ahead, but you know, we've seen 384 00:18:57,720 --> 00:19:02,240 Speaker 1: other alternatives in the past months, like masted On, Postnews, 385 00:19:02,920 --> 00:19:07,199 Speaker 1: even this app called Artifact that's a kind of a 386 00:19:07,280 --> 00:19:09,440 Speaker 1: news app, but it's kind of taken the place of Twitter. 387 00:19:09,440 --> 00:19:11,920 Speaker 1: I mean, there's just so many now. But the difference 388 00:19:11,960 --> 00:19:14,000 Speaker 1: with blue Ski or blue Sky, whatever you want to 389 00:19:14,040 --> 00:19:16,879 Speaker 1: call it, that's kind of interesting is that it's almost 390 00:19:16,880 --> 00:19:21,480 Speaker 1: like an open source platform. So Blue Sky think about 391 00:19:21,480 --> 00:19:25,119 Speaker 1: it this way. Blue Sky is building a platform on 392 00:19:25,200 --> 00:19:28,440 Speaker 1: top of open standards. So if I wanted to create 393 00:19:28,440 --> 00:19:31,600 Speaker 1: an app that sort of interfaced with this open standard, 394 00:19:32,040 --> 00:19:34,680 Speaker 1: i could. And so that's why people are liking it 395 00:19:34,720 --> 00:19:38,200 Speaker 1: because theoretically it's not just owned by one company. It's 396 00:19:38,200 --> 00:19:42,360 Speaker 1: not just Twitter. It's sort of like Twitter, but anyone 397 00:19:42,480 --> 00:19:44,959 Speaker 1: can build an app that would live on top of 398 00:19:45,000 --> 00:19:48,320 Speaker 1: this platform. And so it's kind of interesting in that 399 00:19:48,400 --> 00:19:51,159 Speaker 1: aspect and I do like that. But otherwise it's very 400 00:19:51,240 --> 00:19:54,439 Speaker 1: much the same. You can post short messages, you've got 401 00:19:54,480 --> 00:19:58,120 Speaker 1: a feed, it's a decentralized network. That's the biggest difference. 402 00:19:58,560 --> 00:20:00,960 Speaker 1: But it is a little bit more complic because you 403 00:20:01,040 --> 00:20:02,919 Speaker 1: have to have a server, kind of like that masted 404 00:20:03,000 --> 00:20:07,520 Speaker 1: On stuff. I know, it gets very complicated, right, So again, Twitter, 405 00:20:07,800 --> 00:20:10,560 Speaker 1: I know, it's kind of like that whole thing of 406 00:20:10,920 --> 00:20:15,000 Speaker 1: my death has been overly exaggerated. The what is it, 407 00:20:15,040 --> 00:20:17,960 Speaker 1: the news of my demise has been overly exaggerated, something 408 00:20:18,040 --> 00:20:20,800 Speaker 1: like that, that famous saying. That's kind of like Twitter, 409 00:20:20,880 --> 00:20:23,760 Speaker 1: like it's still the most popular, one of the most 410 00:20:23,760 --> 00:20:25,160 Speaker 1: popular social networks out there. 411 00:20:25,160 --> 00:20:27,920 Speaker 2: But anyway, I digress. Let's bring on Dwight Silverman. 412 00:20:28,480 --> 00:20:33,560 Speaker 1: He is retired but now back at the Houston Chronicle 413 00:20:34,000 --> 00:20:36,600 Speaker 1: doing technology. And you've been doing this for a very 414 00:20:36,600 --> 00:20:38,720 Speaker 1: long time, Dwight, how long? Welcome to the show. 415 00:20:39,680 --> 00:20:43,119 Speaker 6: Hey, Rich, I have been doing this since about really 416 00:20:43,160 --> 00:20:46,119 Speaker 6: since the late eighties. I've had a column since the 417 00:20:46,200 --> 00:20:50,600 Speaker 6: early nineties of the Chronicle. I retired briefly. I'm not 418 00:20:50,840 --> 00:20:54,159 Speaker 6: good at retirement until I came back and I'm doing 419 00:20:54,480 --> 00:20:56,879 Speaker 6: a column as a freelancer. I'm back doing my regular 420 00:20:56,880 --> 00:21:00,760 Speaker 6: weekly column and occasional longer form story and I'm having 421 00:21:00,800 --> 00:21:01,399 Speaker 6: a great time. 422 00:21:01,760 --> 00:21:02,199 Speaker 2: I love it. 423 00:21:02,240 --> 00:21:05,800 Speaker 1: I mean, who doesn't like getting gadgets to test on 424 00:21:05,840 --> 00:21:07,879 Speaker 1: your terms? So I mean before I'm sure you were 425 00:21:07,920 --> 00:21:10,000 Speaker 1: under deadlines and this and that, and you can be like, oh, 426 00:21:10,080 --> 00:21:12,120 Speaker 1: write a column this week and maybe not next week. 427 00:21:12,200 --> 00:21:14,480 Speaker 2: Is that the agreement? At this point? 428 00:21:14,880 --> 00:21:16,440 Speaker 6: Oh no, they want it every week. 429 00:21:16,800 --> 00:21:20,159 Speaker 1: Well, yeah, okay, that's fine, I get that all right. So, 430 00:21:20,320 --> 00:21:22,560 Speaker 1: and by the way, I know you're on mastadon. How 431 00:21:22,600 --> 00:21:24,560 Speaker 1: is it going on there? I mean, does it feel 432 00:21:24,640 --> 00:21:26,080 Speaker 1: like there's a lot of people on there and a 433 00:21:26,119 --> 00:21:27,520 Speaker 1: lot of activity compared to Twitter? 434 00:21:27,640 --> 00:21:28,879 Speaker 2: Or is it still sort of nascent? 435 00:21:29,600 --> 00:21:32,360 Speaker 6: You know, it's like Twitter was very early on. There 436 00:21:32,359 --> 00:21:35,159 Speaker 6: were people who jumped onto Twitter in the earliest days 437 00:21:35,200 --> 00:21:38,280 Speaker 6: who said, there's nothing here, how do I talk to people? 438 00:21:38,359 --> 00:21:41,280 Speaker 6: And the same thing is true with mathddon. You kind 439 00:21:41,280 --> 00:21:43,639 Speaker 6: of have to find your people, right. One of the 440 00:21:43,760 --> 00:21:46,280 Speaker 6: nice things for me is that, you know, I write 441 00:21:46,280 --> 00:21:49,480 Speaker 6: about technology and I've been a digital journalist for a 442 00:21:49,560 --> 00:21:51,239 Speaker 6: long time, and so there's a lot of people who 443 00:21:51,280 --> 00:21:55,879 Speaker 6: are pretty tech savvy. And when the initial departure from 444 00:21:56,200 --> 00:22:00,280 Speaker 6: Twitter to masddon started in late twenty twenty two, two 445 00:22:01,000 --> 00:22:03,879 Speaker 6: people put in their profiles that they had moved to 446 00:22:03,960 --> 00:22:07,840 Speaker 6: mastadon And there were several apps that appeared that let 447 00:22:08,000 --> 00:22:11,520 Speaker 6: you find people who you were following who had mentioned 448 00:22:11,560 --> 00:22:15,080 Speaker 6: mastedon on their feet that's cool, did you coure to 449 00:22:15,119 --> 00:22:18,440 Speaker 6: follow them? And so I've got probably about six hundred 450 00:22:18,480 --> 00:22:22,080 Speaker 6: people I follow on mastadon. It doesn't have things like 451 00:22:22,440 --> 00:22:26,280 Speaker 6: you know, I'm a local newspaper columnist and I really 452 00:22:26,359 --> 00:22:28,600 Speaker 6: kind of missed the local news that you could find 453 00:22:28,640 --> 00:22:32,400 Speaker 6: on Twitter. But for the most part, I have better conversations, 454 00:22:32,480 --> 00:22:37,520 Speaker 6: more civil, richer, and I think with smarter people sometimes 455 00:22:37,840 --> 00:22:40,040 Speaker 6: than I was on Twitter. I think for me, it's 456 00:22:40,040 --> 00:22:40,879 Speaker 6: more satisfying. 457 00:22:41,040 --> 00:22:42,719 Speaker 1: But just as you get used to this, now you're 458 00:22:42,720 --> 00:22:44,280 Speaker 1: gonna have to sign up for Blue Sky and see 459 00:22:44,280 --> 00:22:44,960 Speaker 1: what that's all about. 460 00:22:45,920 --> 00:22:46,880 Speaker 6: I'm on the weight list. 461 00:22:46,880 --> 00:22:48,760 Speaker 1: Okay, you're on the weight list, so my, so my, 462 00:22:49,200 --> 00:22:50,760 Speaker 1: So we'll see. We'll talk about that in a couple 463 00:22:50,760 --> 00:22:52,680 Speaker 1: of weeks once we both get in and see. But 464 00:22:52,960 --> 00:22:55,320 Speaker 1: I like the fact that it's built on that decentralized 465 00:22:55,359 --> 00:22:57,919 Speaker 1: kind of platform. It's almost like more Web three instead 466 00:22:57,960 --> 00:22:59,960 Speaker 1: of Twitter. You know, we're seeing all these new things 467 00:23:00,119 --> 00:23:03,280 Speaker 1: come along that are much more decentralized and put the 468 00:23:03,359 --> 00:23:06,160 Speaker 1: user in more control. But enough about that, let's talk 469 00:23:06,200 --> 00:23:08,600 Speaker 1: about one plus. So you've been testing out the one 470 00:23:08,680 --> 00:23:11,919 Speaker 1: plus pad, as have I. My review will be on 471 00:23:12,040 --> 00:23:15,320 Speaker 1: KTLA channel five on Monday, so if you're in the 472 00:23:15,400 --> 00:23:16,639 Speaker 1: LA area you can watch that. 473 00:23:16,840 --> 00:23:19,160 Speaker 2: But you have reviewed it, you've. 474 00:23:18,960 --> 00:23:22,440 Speaker 1: Written your column, you said, it's a satisfying, sleek and simple, 475 00:23:22,640 --> 00:23:24,120 Speaker 1: simple Android tablet. 476 00:23:24,440 --> 00:23:26,320 Speaker 2: So let's get through the basics. What do you think 477 00:23:26,359 --> 00:23:26,800 Speaker 2: of this thing? 478 00:23:27,760 --> 00:23:30,400 Speaker 6: Well, you know, one of the interesting things about one 479 00:23:30,440 --> 00:23:33,520 Speaker 6: plus is that this company has been around for a 480 00:23:33,560 --> 00:23:38,879 Speaker 6: while doing premium smartphones, but they don't charge the same. 481 00:23:38,640 --> 00:23:40,320 Speaker 3: Prices that the big guides do. 482 00:23:41,560 --> 00:23:45,840 Speaker 6: Their current smartphone is the one Plus eleven, and it's 483 00:23:45,880 --> 00:23:47,159 Speaker 6: a fantastic phone. 484 00:23:47,200 --> 00:23:48,320 Speaker 7: It's really fast. 485 00:23:48,840 --> 00:23:53,640 Speaker 6: It uses the same process process or family that Samsung's 486 00:23:53,680 --> 00:23:58,359 Speaker 6: current flagship phones used. It's just it's a joy to use. 487 00:23:59,320 --> 00:24:03,560 Speaker 6: And one plus wants to get into the tablet market, 488 00:24:04,000 --> 00:24:06,960 Speaker 6: and so they've taken what they've learned from doing these 489 00:24:07,000 --> 00:24:10,920 Speaker 6: smartphones at decent prices and produced their first tablet. It's 490 00:24:10,960 --> 00:24:14,320 Speaker 6: called the one plus Pad. It's an eleven point six 491 00:24:14,440 --> 00:24:21,200 Speaker 6: inch on the diagonal tablet. It is very fast, it 492 00:24:21,280 --> 00:24:24,359 Speaker 6: has minimal bloatwear, which I'm really happy about it. 493 00:24:24,320 --> 00:24:27,560 Speaker 1: That's what I really liked. Yeah, the software on it 494 00:24:27,600 --> 00:24:29,240 Speaker 1: is so great. I mean, if you've ever had a 495 00:24:29,240 --> 00:24:32,000 Speaker 1: one plus phone, the software is incredible. It's the same 496 00:24:32,040 --> 00:24:34,359 Speaker 1: on this tablet. The software is just it's so like 497 00:24:35,080 --> 00:24:37,879 Speaker 1: just refreshing for Android because usually when you get an Android, 498 00:24:37,920 --> 00:24:39,960 Speaker 1: it's got all this bloatwear. If you ever use Samsung, 499 00:24:40,000 --> 00:24:42,120 Speaker 1: there's a lot of like stuff you don't need. Maybe 500 00:24:42,200 --> 00:24:45,080 Speaker 1: not so much in recent years, but you know previously 501 00:24:45,520 --> 00:24:47,720 Speaker 1: and with the one Plus, it's just so fresh and clean. 502 00:24:47,760 --> 00:24:48,639 Speaker 2: It's just so nice. 503 00:24:49,240 --> 00:24:53,560 Speaker 6: Yes, and you know what happens, particularly with Samsung and 504 00:24:53,920 --> 00:24:57,840 Speaker 6: other big name brands, is that they have their own 505 00:24:57,960 --> 00:25:01,800 Speaker 6: apps along with you know, always have Google's apps because 506 00:25:02,000 --> 00:25:06,600 Speaker 6: you know Google owns and manages Android and so. But 507 00:25:06,720 --> 00:25:10,439 Speaker 6: on this it basically is a handful of very simple, 508 00:25:10,840 --> 00:25:15,879 Speaker 6: uh cleanly written one plus apps, and then there is 509 00:25:15,920 --> 00:25:18,760 Speaker 6: a folder full of Google's apps. And so if you 510 00:25:18,840 --> 00:25:21,520 Speaker 6: know and you use Google products, you'll feel right at 511 00:25:21,520 --> 00:25:24,040 Speaker 6: home at this. The other thing is that the general 512 00:25:24,119 --> 00:25:27,639 Speaker 6: layout and even the feel of the hardware reminds me 513 00:25:28,040 --> 00:25:32,040 Speaker 6: very much of Apple's basic iPad. Yes, you know, it 514 00:25:32,119 --> 00:25:34,399 Speaker 6: looks a lot like they're trying to go for people 515 00:25:34,440 --> 00:25:38,959 Speaker 6: who maybe have an Android phone, but they have they 516 00:25:39,080 --> 00:25:42,120 Speaker 6: bought an iPad because the iPad is the gold standard 517 00:25:42,160 --> 00:25:42,840 Speaker 6: for tablets. 518 00:25:42,840 --> 00:25:43,159 Speaker 8: Still. 519 00:25:43,440 --> 00:25:46,480 Speaker 6: Yes, and here is here's the device that you can 520 00:25:46,720 --> 00:25:48,879 Speaker 6: that you can get. It isn't loaded down with junk, 521 00:25:49,280 --> 00:25:52,040 Speaker 6: that's very clean and very simple, very fast, and it 522 00:25:52,160 --> 00:25:55,520 Speaker 6: kind of looks like an iPad on its own screen. 523 00:25:55,720 --> 00:25:58,520 Speaker 2: Yeah, okay, so it comes in one color, Halo green. 524 00:25:58,960 --> 00:26:01,640 Speaker 6: Yeah, you better like, because that's what you're gonna get. 525 00:26:01,800 --> 00:26:05,520 Speaker 1: It's one hundred and twenty eight gigabytes again on one 526 00:26:05,680 --> 00:26:10,000 Speaker 1: size for that, no expandable memory. The screen size is 527 00:26:10,480 --> 00:26:13,920 Speaker 1: it's about almost twelve inches, and it's got this interesting 528 00:26:14,000 --> 00:26:16,960 Speaker 1: ratio of seven to five, which I found to be 529 00:26:17,080 --> 00:26:21,640 Speaker 1: just fine. It's got a large battery and the charging 530 00:26:21,680 --> 00:26:25,000 Speaker 1: is incredibly fast, so that's really nice. It's got Dolby 531 00:26:25,080 --> 00:26:28,200 Speaker 1: Vision Dolby at most. The only thing that I found 532 00:26:28,200 --> 00:26:30,560 Speaker 1: with the display, which I thought was really really nice, 533 00:26:30,600 --> 00:26:32,280 Speaker 1: is that I found it to be a little bit 534 00:26:32,920 --> 00:26:36,240 Speaker 1: when I was scrolling on some text, a little bit jellyish. 535 00:26:36,280 --> 00:26:38,600 Speaker 2: But it's fine. I mean, it's not like a deal 536 00:26:38,640 --> 00:26:40,120 Speaker 2: breaker for this thing. Now. 537 00:26:40,200 --> 00:26:42,679 Speaker 1: The pricing on this pad four to seventy nine for 538 00:26:42,720 --> 00:26:44,560 Speaker 1: the device, which I thought was a little bit high. 539 00:26:44,560 --> 00:26:46,200 Speaker 1: I wish they would have come in a little bit lower. 540 00:26:46,600 --> 00:26:50,560 Speaker 1: Magnetic keyboard one forty nine, stylus ninety nine. So I 541 00:26:50,600 --> 00:26:53,199 Speaker 1: think that this is a great tablet and it's a 542 00:26:53,200 --> 00:26:55,840 Speaker 1: good kind of Android alternative to the iPad. 543 00:26:56,160 --> 00:26:57,320 Speaker 2: But Dwight, do you think. 544 00:26:57,200 --> 00:26:59,399 Speaker 1: That folks should wait for like to see what the 545 00:26:59,400 --> 00:27:00,760 Speaker 1: pixel does or who do you think. 546 00:27:00,680 --> 00:27:01,160 Speaker 2: This is for? 547 00:27:03,200 --> 00:27:06,120 Speaker 6: I think this is for at the outset, people who 548 00:27:06,160 --> 00:27:10,639 Speaker 6: already have one plus phone and who maybe as I said, 549 00:27:10,720 --> 00:27:12,840 Speaker 6: maybe already own an iPad, but they'd like to go 550 00:27:12,920 --> 00:27:16,320 Speaker 6: all in on Android. It has some One of the 551 00:27:16,320 --> 00:27:19,199 Speaker 6: things that it's doing is they're trying to build up 552 00:27:19,240 --> 00:27:25,040 Speaker 6: a similar kind of ecosystem with one Plus hardware. So, 553 00:27:25,080 --> 00:27:29,040 Speaker 6: for example, if you have the one Plus buds Pro two, 554 00:27:29,760 --> 00:27:35,080 Speaker 6: which is their latest earbuds, yes, and they pair up 555 00:27:35,640 --> 00:27:39,919 Speaker 6: almost as smoothly as the Airpod's pro does on an 556 00:27:39,960 --> 00:27:42,080 Speaker 6: iPad or an iPhone. You know, you just open it, 557 00:27:42,280 --> 00:27:45,560 Speaker 6: you hold it nearby, and you're connected. It also does 558 00:27:45,600 --> 00:27:50,520 Speaker 6: a similar thing for using your phone's five G connection, 559 00:27:51,080 --> 00:27:54,880 Speaker 6: so you can bring your one plus phone close to it, 560 00:27:54,960 --> 00:27:57,920 Speaker 6: and if you don't have any kind of Internet connection 561 00:27:58,040 --> 00:28:00,600 Speaker 6: currently on the pad, it says, do you want to 562 00:28:00,640 --> 00:28:03,880 Speaker 6: share your phone's Internet connection? And then you just can. 563 00:28:04,600 --> 00:28:08,480 Speaker 6: It's very you know, they're working towards an Apple type 564 00:28:08,480 --> 00:28:12,600 Speaker 6: of ecosystem, and I would say, after an iteration or two, 565 00:28:12,840 --> 00:28:15,080 Speaker 6: it will be it'll it'll be even better. The one 566 00:28:15,080 --> 00:28:18,760 Speaker 6: thing about the price is that one plus will aggressively 567 00:28:18,840 --> 00:28:23,440 Speaker 6: discount shortly after its launch, So if you're thinking about 568 00:28:23,440 --> 00:28:25,159 Speaker 6: getting one of these, you might want to keep an 569 00:28:25,200 --> 00:28:28,720 Speaker 6: eye on sales and so forth. It's for seventy nine 570 00:28:28,760 --> 00:28:31,360 Speaker 6: to start, but I wouldn't be surprised if you don't 571 00:28:31,359 --> 00:28:33,919 Speaker 6: see it selling soon for in the four fifty four 572 00:28:34,080 --> 00:28:35,160 Speaker 6: forty five range. 573 00:28:35,280 --> 00:28:37,640 Speaker 1: Absolutely, I would agree with that. Let's leave it there. 574 00:28:37,720 --> 00:28:42,440 Speaker 1: One plus pad. It's available May eighth pre order right now, 575 00:28:42,440 --> 00:28:45,240 Speaker 1: and I believe they have a fifty dollars discount right 576 00:28:45,240 --> 00:28:48,400 Speaker 1: now if you trade in something else. But the reality is, 577 00:28:48,640 --> 00:28:50,960 Speaker 1: I agree with Dwight, wait for a sale on this, 578 00:28:51,480 --> 00:28:53,400 Speaker 1: usually around Mother's Day or something. I bet you they'll 579 00:28:53,400 --> 00:28:55,480 Speaker 1: have one. Maybe not right off the bat, but you know, 580 00:28:55,480 --> 00:28:57,840 Speaker 1: you wait a month or two, you'll be fine. All right, Dwight, 581 00:28:57,840 --> 00:28:59,959 Speaker 1: thanks so much for joining me today. I appreciate it. 582 00:29:00,720 --> 00:29:01,760 Speaker 6: Sure, thanks for having me. 583 00:29:01,800 --> 00:29:04,520 Speaker 1: All right, we'll follow you on mastadon or any other 584 00:29:04,560 --> 00:29:07,000 Speaker 1: social network that may come along, and uh look for 585 00:29:07,040 --> 00:29:09,360 Speaker 1: your stuff in the Houston Chronicle. All right, coming up 586 00:29:09,400 --> 00:29:12,080 Speaker 1: more of your calls at triple eight rich one O one. 587 00:29:12,160 --> 00:29:15,280 Speaker 1: That's eight eight eight seven four to two four one 588 00:29:15,560 --> 00:29:18,960 Speaker 1: zero one. Coming up, I'll tell you about the smart 589 00:29:19,040 --> 00:29:23,520 Speaker 1: device that Amazon is discontinuing. Might want to download your data. 590 00:29:23,560 --> 00:29:38,440 Speaker 1: Now you're listening to rich on Tech. Welcome back to 591 00:29:38,840 --> 00:29:42,920 Speaker 1: rich on Tech. Rich Demiro here talking technology with you 592 00:29:43,440 --> 00:29:46,200 Speaker 1: at Triple eight Rich one O one. That's eight eight 593 00:29:46,320 --> 00:29:50,120 Speaker 1: eight seven four to two four one zero one eight 594 00:29:50,240 --> 00:29:54,240 Speaker 1: eight eight seven four to two four one zero one. 595 00:29:54,320 --> 00:29:57,760 Speaker 1: Give me a call if you have a question about technology, 596 00:29:58,400 --> 00:30:01,040 Speaker 1: trying to decide between two things. You want to know 597 00:30:01,360 --> 00:30:04,479 Speaker 1: which app does something you need it to do, smart 598 00:30:04,480 --> 00:30:07,080 Speaker 1: home issues, whatever you got, give me a call Triple 599 00:30:07,120 --> 00:30:10,000 Speaker 1: eight rich one oh one. Uh, don't forget to sign 600 00:30:10,040 --> 00:30:13,080 Speaker 1: up front newsletter. Go to rich on Tech dot tv. 601 00:30:13,280 --> 00:30:17,760 Speaker 1: I will be writing it soon. Jack is in Goldendale, Washington. 602 00:30:17,920 --> 00:30:20,520 Speaker 7: Jack, you're on with rich Hey, thank you so much. 603 00:30:20,720 --> 00:30:22,840 Speaker 2: Hey, thanks for calling question here. 604 00:30:23,840 --> 00:30:26,600 Speaker 7: I don't remember when I bought my net book. I 605 00:30:26,600 --> 00:30:27,680 Speaker 7: don't even know if they still know. 606 00:30:27,840 --> 00:30:29,480 Speaker 2: Wow, those were hot for a while. 607 00:30:30,160 --> 00:30:32,520 Speaker 7: Well, I loved it. The thing was great. It came 608 00:30:32,560 --> 00:30:36,040 Speaker 7: with Windows seven, and my sister gave she worked at 609 00:30:36,040 --> 00:30:39,080 Speaker 7: Microsoft at the time, and she gave me Windows eight. 610 00:30:39,600 --> 00:30:42,440 Speaker 7: I didn't really like Windows eight and then Windows ten 611 00:30:42,560 --> 00:30:45,760 Speaker 7: came along, so I installed it, and at the time 612 00:30:45,800 --> 00:30:48,400 Speaker 7: I just wasn't into computers, so I let it sit 613 00:30:48,560 --> 00:30:52,880 Speaker 7: for unfortunately over thirty days. Well it turns out Microsoft 614 00:30:52,960 --> 00:30:55,440 Speaker 7: didn't bother to tell me that after thirty days you 615 00:30:55,480 --> 00:30:57,840 Speaker 7: cannot uninstall Windows ten. 616 00:30:58,200 --> 00:31:00,400 Speaker 2: Oh it kind of locks itself in there. 617 00:31:00,800 --> 00:31:03,880 Speaker 7: Yeah, well, this little guy can't really handle the Windows ten. 618 00:31:04,680 --> 00:31:07,160 Speaker 2: And I was going to say, I'm surprised it even 619 00:31:07,160 --> 00:31:08,000 Speaker 2: installed on there. 620 00:31:08,760 --> 00:31:13,480 Speaker 7: Yeah, well, it won't do updates anymore. It now it 621 00:31:13,880 --> 00:31:16,400 Speaker 7: looks at your computer and says, oh, this thing can't 622 00:31:16,440 --> 00:31:19,520 Speaker 7: handle Windows you know, the updates. Yeah, well, I wish 623 00:31:19,520 --> 00:31:23,120 Speaker 7: they'd done that when I was installing Windows ten. But anyway, Yeah, 624 00:31:23,280 --> 00:31:26,560 Speaker 7: what I'm looking at is, I don't you know, I 625 00:31:26,560 --> 00:31:29,239 Speaker 7: spent like maybe less than three hundred dollars on this 626 00:31:29,240 --> 00:31:33,800 Speaker 7: thing at Costco years ago. It's an acer file one. 627 00:31:34,640 --> 00:31:36,640 Speaker 7: I tried looking it up while I was on hold, 628 00:31:36,680 --> 00:31:39,320 Speaker 7: but apparently you can't do that when you're on hold 629 00:31:39,360 --> 00:31:43,480 Speaker 7: with speakerphone and all that, or with all the music 630 00:31:43,520 --> 00:31:46,120 Speaker 7: and all that stuff. So anyway, I tried looking up 631 00:31:46,120 --> 00:31:48,440 Speaker 7: to figure out how old it is. I'm guessing it 632 00:31:48,480 --> 00:31:52,160 Speaker 7: was about twenty ten. Somewhere in there, maybe twenty oh nine, 633 00:31:52,880 --> 00:31:55,680 Speaker 7: I don't know, But anyway, I would like to replace 634 00:31:55,760 --> 00:32:00,240 Speaker 7: this thing and windows. You know, thank god that don't 635 00:32:00,280 --> 00:32:04,120 Speaker 7: make cars like they do computers, otherwise everybody replacing their 636 00:32:04,240 --> 00:32:07,040 Speaker 7: car three years. 637 00:32:07,040 --> 00:32:09,360 Speaker 2: Well, yeah, it depends on the computers. 638 00:32:09,400 --> 00:32:11,840 Speaker 1: But listen, I mean, so what you're trying to spend 639 00:32:11,960 --> 00:32:13,720 Speaker 1: under five hundred how much you're trying to spend on 640 00:32:13,720 --> 00:32:14,320 Speaker 1: a new computer? 641 00:32:15,480 --> 00:32:19,280 Speaker 7: You know, Quite honestly, I am so fed up with computers. 642 00:32:19,320 --> 00:32:21,600 Speaker 7: I don't want to spend any money, but nowadays you 643 00:32:21,760 --> 00:32:25,600 Speaker 7: have to have it your doctor appointments, your banking, your well, 644 00:32:25,640 --> 00:32:29,080 Speaker 7: I don't do banking on a computer, but everybody everything 645 00:32:29,160 --> 00:32:31,960 Speaker 7: is digital and you kind of have to have it. 646 00:32:32,200 --> 00:32:34,560 Speaker 7: So I guess I have to spend a bunch of 647 00:32:34,600 --> 00:32:38,560 Speaker 7: money just so I can still live in this modern world. Well, 648 00:32:39,000 --> 00:32:46,440 Speaker 7: wondering what you would suggest might be a inexpensive I 649 00:32:46,480 --> 00:32:49,440 Speaker 7: have never dealt with what do they call it? 650 00:32:49,520 --> 00:32:49,920 Speaker 3: Apple? 651 00:32:50,400 --> 00:32:52,680 Speaker 7: I've never dealt with that, so I don't really want 652 00:32:52,720 --> 00:32:55,440 Speaker 7: to try to learn a new system. You know, I'm 653 00:32:55,480 --> 00:32:57,880 Speaker 7: almost seven years old, so I'm getting kind of tired 654 00:32:57,920 --> 00:33:00,200 Speaker 7: of this stuff. But what are your thoughts? 655 00:33:01,080 --> 00:33:03,120 Speaker 1: Okay, Well, first off, I mean, I think you could 656 00:33:03,120 --> 00:33:06,080 Speaker 1: do a lot on your phone if you have a smartphone. 657 00:33:05,600 --> 00:33:09,200 Speaker 7: Or no, well it's semi smart, it's kind of a cheap. 658 00:33:10,520 --> 00:33:11,800 Speaker 7: What is it, moto. 659 00:33:11,640 --> 00:33:13,560 Speaker 2: E okay, oh, moto E got it. 660 00:33:13,880 --> 00:33:18,720 Speaker 7: Yeah, And this is my first so called smartphone. It's 661 00:33:18,720 --> 00:33:22,840 Speaker 7: only got thirty two gigs, so even it's almost maxed out. 662 00:33:22,880 --> 00:33:27,000 Speaker 7: It seventy five percent storage, you know, just for apps, 663 00:33:27,400 --> 00:33:30,480 Speaker 7: so I can't install anything else as far as apps go, 664 00:33:30,680 --> 00:33:34,120 Speaker 7: So I can get by on it. But I would 665 00:33:34,120 --> 00:33:36,760 Speaker 7: really like to be able to type. I used to 666 00:33:36,880 --> 00:33:41,600 Speaker 7: like typing on word, type out a letter, copy and 667 00:33:41,640 --> 00:33:43,640 Speaker 7: paste it into an email and send it. 668 00:33:43,760 --> 00:33:46,800 Speaker 1: Well, nowadays you can just use chat ept to compose 669 00:33:46,840 --> 00:33:48,560 Speaker 1: those letters. You don't even have to type. That's the 670 00:33:48,600 --> 00:33:51,520 Speaker 1: good news, Jack. You could just Half the stuff that 671 00:33:51,560 --> 00:33:53,840 Speaker 1: you used to do manually is now all automatic. So 672 00:33:53,880 --> 00:33:55,680 Speaker 1: you're good there, I did it. 673 00:33:55,960 --> 00:33:59,440 Speaker 7: I'm absolutely against AI and I do not want to 674 00:33:59,480 --> 00:34:01,960 Speaker 7: have anything to do with chat GPS. 675 00:34:02,120 --> 00:34:04,960 Speaker 2: Okay, so no, no, no writing your letters with chat GBT. 676 00:34:05,280 --> 00:34:05,960 Speaker 3: Well, I would. 677 00:34:05,800 --> 00:34:09,719 Speaker 7: Recommend, you know, just on word would be fine. I 678 00:34:09,800 --> 00:34:11,160 Speaker 7: can still copy and paste. 679 00:34:11,200 --> 00:34:11,839 Speaker 3: I can do that. 680 00:34:11,920 --> 00:34:12,759 Speaker 7: I'm a good type. 681 00:34:13,560 --> 00:34:17,120 Speaker 1: But anyway, I would recommend. I mean, if you want 682 00:34:17,120 --> 00:34:20,640 Speaker 1: to stick with Windows, I would just find a Windows 683 00:34:20,719 --> 00:34:24,399 Speaker 1: laptop that you think is you know, decent. I would 684 00:34:24,440 --> 00:34:26,560 Speaker 1: go maybe like something like the Wirecutter. Have you heard 685 00:34:26,560 --> 00:34:27,840 Speaker 1: of wirecutter dot com? 686 00:34:28,200 --> 00:34:30,640 Speaker 7: Yes, I have the newsletter. Yeah I would. I would 687 00:34:31,080 --> 00:34:35,080 Speaker 7: mainly about UH streaming services, and I haven't heard I 688 00:34:35,080 --> 00:34:36,399 Speaker 7: haven't read anything on there yet. 689 00:34:36,480 --> 00:34:39,160 Speaker 1: Okay, So if you look up wirecutter, they do have 690 00:34:39,239 --> 00:34:41,600 Speaker 1: some of the best laptops under five hundred dollars, so 691 00:34:41,600 --> 00:34:44,439 Speaker 1: i'd recommend looking there. A lot of those are going 692 00:34:44,440 --> 00:34:47,239 Speaker 1: to be Chromebooks. And that sounds like you said you 693 00:34:47,239 --> 00:34:49,879 Speaker 1: didn't want to learn something new, so maybe you don't 694 00:34:49,880 --> 00:34:53,080 Speaker 1: want to go with a chromebook. So the best Windows 695 00:34:53,360 --> 00:34:57,719 Speaker 1: computer they pick under five hundred is actually, if you 696 00:34:57,760 --> 00:35:02,000 Speaker 1: can believe it, the Acer Aspire five. So you have 697 00:35:02,080 --> 00:35:05,440 Speaker 1: the acer Aspire one. It sounds like they've updated things 698 00:35:05,480 --> 00:35:07,880 Speaker 1: just a little bit. It's a little bit more expensive. 699 00:35:08,000 --> 00:35:11,480 Speaker 1: It looks like it's about four hundred and something dollars, 700 00:35:11,520 --> 00:35:15,760 Speaker 1: so it's under five hundred. I don't really see Windows 701 00:35:15,800 --> 00:35:18,640 Speaker 1: computers in that three hundred dollars range anymore. I mean, 702 00:35:18,680 --> 00:35:21,400 Speaker 1: it's really about four hundred I think is the Magic 703 00:35:21,480 --> 00:35:22,080 Speaker 1: four to five. 704 00:35:22,640 --> 00:35:23,360 Speaker 7: I understand. 705 00:35:23,440 --> 00:35:26,719 Speaker 1: So I think that this computer, if you get it 706 00:35:26,840 --> 00:35:29,320 Speaker 1: and it's you know, it's going to run the latest Windows. 707 00:35:29,680 --> 00:35:31,560 Speaker 1: For under five hundred bucks, I would check out the 708 00:35:31,560 --> 00:35:33,920 Speaker 1: ACER Aspire five. I think that's going to be something 709 00:35:33,960 --> 00:35:38,000 Speaker 1: that you can get. Otherwise, you know, there's another one. 710 00:35:38,040 --> 00:35:41,480 Speaker 1: They recommend, an Asus Vivo Book. That's another one that's 711 00:35:41,480 --> 00:35:44,799 Speaker 1: about four hundred bucks. But I think the Acer and 712 00:35:44,880 --> 00:35:47,000 Speaker 1: Asus are going to be probably the two brands that 713 00:35:47,040 --> 00:35:49,520 Speaker 1: you want to look at for these inexpensive computers. I 714 00:35:49,560 --> 00:35:51,759 Speaker 1: think those are going to be your best option. If 715 00:35:51,800 --> 00:35:53,640 Speaker 1: you want to go with a chromebook again, I would 716 00:35:53,640 --> 00:35:56,719 Speaker 1: also recommend Acer. They have some great chromebooks. The nice 717 00:35:56,719 --> 00:35:58,880 Speaker 1: thing about the Chromebook is that the software is going 718 00:35:58,960 --> 00:36:01,800 Speaker 1: to last a long time. It's going to be fine. Now, 719 00:36:02,040 --> 00:36:04,360 Speaker 1: Jackie said he didn't really want to tinker on this stuff, 720 00:36:04,440 --> 00:36:08,239 Speaker 1: but if you wanted to, if you wanted to just 721 00:36:08,360 --> 00:36:11,319 Speaker 1: see if you can do something, you might check out 722 00:36:11,400 --> 00:36:16,160 Speaker 1: what's called Chrome os Flex. And this is a an 723 00:36:16,200 --> 00:36:19,360 Speaker 1: operating system that is free. It comes from Google, and 724 00:36:19,400 --> 00:36:22,799 Speaker 1: it will kind of turn your old Acer into a Chromebook. 725 00:36:23,160 --> 00:36:24,799 Speaker 1: And this is something that you know, if you mess 726 00:36:24,880 --> 00:36:27,000 Speaker 1: up and it doesn't work, you know you're going to 727 00:36:27,040 --> 00:36:28,160 Speaker 1: get a new laptop. 728 00:36:27,840 --> 00:36:29,360 Speaker 2: Anyway, but maybe just try it. 729 00:36:29,400 --> 00:36:32,240 Speaker 1: If this computer still has enough processing power to actually, 730 00:36:32,680 --> 00:36:34,640 Speaker 1: you know, handle what you need to do, it may 731 00:36:34,680 --> 00:36:38,040 Speaker 1: be another option. The other thing I'd recommend is maybe 732 00:36:38,080 --> 00:36:39,960 Speaker 1: just look at an iPad. I know you said you 733 00:36:39,960 --> 00:36:42,120 Speaker 1: didn't want to learn something new, but you've got a 734 00:36:42,200 --> 00:36:46,239 Speaker 1: smartphone that is halfway smart. An iPad would probably be 735 00:36:46,320 --> 00:36:48,960 Speaker 1: another way to go. That's kind of a nice thing 736 00:36:49,000 --> 00:36:51,399 Speaker 1: to do, so I would take a look at those 737 00:36:51,440 --> 00:36:54,160 Speaker 1: things and see if they work for you. You can 738 00:36:54,160 --> 00:36:56,800 Speaker 1: get a keyboard for the iPad. And with the iPad, 739 00:36:56,840 --> 00:36:59,239 Speaker 1: the advantage there is that you've got the access to 740 00:36:59,360 --> 00:37:02,239 Speaker 1: all of the modern apps and so you'll still have 741 00:37:02,360 --> 00:37:04,560 Speaker 1: Safari on there so you can surf the web, but 742 00:37:04,640 --> 00:37:06,920 Speaker 1: you'll also have all of the apps that you need, 743 00:37:06,960 --> 00:37:10,239 Speaker 1: including email apps and everything like that. So I think 744 00:37:10,280 --> 00:37:14,200 Speaker 1: that those options, hopefully under five hundred dollars, will be 745 00:37:14,560 --> 00:37:18,040 Speaker 1: a pretty good deal and it will last at least 746 00:37:18,080 --> 00:37:20,960 Speaker 1: another hopefully five years or so. All Right, thanks so 747 00:37:21,080 --> 00:37:22,759 Speaker 1: much for the call, Jack, appreciate it. More of your 748 00:37:22,800 --> 00:37:25,000 Speaker 1: calls coming up at eight eight eight rich. 749 00:37:24,960 --> 00:37:33,480 Speaker 2: One oh one. 750 00:37:35,760 --> 00:37:39,120 Speaker 1: Welcome back to rich on Tech. This is the show 751 00:37:39,120 --> 00:37:41,160 Speaker 1: where I talk about the tech stuff I think you 752 00:37:41,320 --> 00:37:44,120 Speaker 1: should know about. It's also the place where I answer 753 00:37:44,400 --> 00:37:48,200 Speaker 1: your questions about technology. My name is rich Jamiro. You 754 00:37:48,239 --> 00:37:52,000 Speaker 1: can find me at rich on Tech, on Instagram, Twitter, 755 00:37:52,080 --> 00:37:58,040 Speaker 1: and Facebook, or the website rich ontech dot TV. Phone 756 00:37:58,040 --> 00:38:00,839 Speaker 1: lines are open at triple A rich one on one 757 00:38:01,000 --> 00:38:04,640 Speaker 1: eight eight eight seven four to two, four to one 758 00:38:05,000 --> 00:38:11,040 Speaker 1: zero one. Email hello at richontech dot TV. Andrea writes 759 00:38:11,080 --> 00:38:14,680 Speaker 1: in I'm a long time Samsung smartphone user and I 760 00:38:14,719 --> 00:38:18,560 Speaker 1: have an older Samsung tablet. Well, the one plus pad 761 00:38:18,600 --> 00:38:21,359 Speaker 1: that we just talked about be a good tablet replacement 762 00:38:21,600 --> 00:38:22,120 Speaker 1: for mine. 763 00:38:22,719 --> 00:38:27,040 Speaker 2: Love your program kindly, Andrea. I think so. 764 00:38:28,040 --> 00:38:31,360 Speaker 1: I think that the one plus tablet is a really 765 00:38:31,520 --> 00:38:35,879 Speaker 1: strong contender. But here's the thing I'm going to caution you. 766 00:38:35,880 --> 00:38:38,799 Speaker 1: You gotta wait at least a couple of weeks. So 767 00:38:39,000 --> 00:38:42,960 Speaker 1: Google is having this event called Google Io, and that 768 00:38:43,120 --> 00:38:48,000 Speaker 1: happens on Wednesday, May tenth, so they are expected to 769 00:38:48,480 --> 00:38:52,719 Speaker 1: announce new hardware. They've already said that they're coming out 770 00:38:52,719 --> 00:38:56,520 Speaker 1: with the tablet this year called the Pixel Tablet, and 771 00:38:57,440 --> 00:39:00,120 Speaker 1: they announced it back in October. We haven't heard a 772 00:39:00,200 --> 00:39:04,520 Speaker 1: word about it since then, so I am guessing that 773 00:39:04,640 --> 00:39:06,879 Speaker 1: on May tenth they are finally going to tell us 774 00:39:06,920 --> 00:39:10,279 Speaker 1: more details about when this is arriving and how much 775 00:39:10,320 --> 00:39:13,360 Speaker 1: it's going to cost, and also the specs of this tablet. 776 00:39:13,719 --> 00:39:17,040 Speaker 1: So if you can hold off another two weeks, then 777 00:39:17,080 --> 00:39:20,200 Speaker 1: you can properly compare the new one plus tablet to 778 00:39:20,320 --> 00:39:23,440 Speaker 1: the Pixel tablet, decide which one is a better price, 779 00:39:23,640 --> 00:39:26,359 Speaker 1: which one has the better features for you. But I think, 780 00:39:26,440 --> 00:39:29,719 Speaker 1: no matter what, these are two strong Android tablets for 781 00:39:29,760 --> 00:39:33,200 Speaker 1: twenty twenty three and moving forward. We have not had 782 00:39:33,239 --> 00:39:35,880 Speaker 1: a really good Android tablet that's not Samsung in a 783 00:39:36,000 --> 00:39:40,239 Speaker 1: very long time. With this clean software that US techies like, 784 00:39:40,760 --> 00:39:42,680 Speaker 1: not a lot of bloatwear, not a lot of stuff 785 00:39:42,719 --> 00:39:44,680 Speaker 1: to hold you back, not a lot of apps you 786 00:39:44,719 --> 00:39:49,080 Speaker 1: don't need. That's what we like about this stuff. Good question, Andrea, 787 00:39:49,160 --> 00:39:52,560 Speaker 1: Thanks for emailing. All right, Scott Kay's gonna join me 788 00:39:52,840 --> 00:39:56,920 Speaker 1: this hour. He is the founder of going dot com. 789 00:39:57,320 --> 00:40:00,680 Speaker 1: This is a website that sends you email alone about 790 00:40:00,800 --> 00:40:04,560 Speaker 1: travel deals. So if you want to travel somewhere for cheap, 791 00:40:05,200 --> 00:40:07,040 Speaker 1: this is the website that will help you do that, 792 00:40:07,440 --> 00:40:11,879 Speaker 1: and it's it's really cool stuff. Scott is a he'll 793 00:40:11,880 --> 00:40:13,760 Speaker 1: tell you a great story about how he got started 794 00:40:13,760 --> 00:40:16,279 Speaker 1: in all this stuff. So Scott will join me this hour. 795 00:40:16,719 --> 00:40:19,799 Speaker 1: Let's go to John in Moore Park. John, you're on 796 00:40:19,880 --> 00:40:20,279 Speaker 1: with Rich. 797 00:40:21,960 --> 00:40:22,919 Speaker 9: Okay, I'm Rich. 798 00:40:23,680 --> 00:40:23,839 Speaker 3: Hi. 799 00:40:25,360 --> 00:40:28,239 Speaker 9: I have a friend of mine who has a she 800 00:40:28,400 --> 00:40:33,040 Speaker 9: has a a iPhone and an iPad, and I need 801 00:40:33,080 --> 00:40:35,440 Speaker 9: your advice on a password manager. 802 00:40:35,800 --> 00:40:38,040 Speaker 2: Oh is that all they use? 803 00:40:38,760 --> 00:40:40,360 Speaker 8: It's all they are, Okay. 804 00:40:40,120 --> 00:40:44,680 Speaker 1: So in that case I rarely recommend this. But in 805 00:40:44,719 --> 00:40:48,480 Speaker 1: that case, if you're only using Apple stuff, I think 806 00:40:48,560 --> 00:40:53,759 Speaker 1: that the built in Apple keychain. Gosh, what do they 807 00:40:53,800 --> 00:40:55,520 Speaker 1: call it? I gotta I gotta see what they call it. 808 00:40:56,080 --> 00:41:01,080 Speaker 1: So it's the Apple let's see Apple password manager. It's 809 00:41:01,120 --> 00:41:05,799 Speaker 1: built in to Safari, okay, and it's called oh here 810 00:41:05,800 --> 00:41:08,920 Speaker 1: it is iCloud keychain, that's what they call it. And 811 00:41:09,000 --> 00:41:13,120 Speaker 1: so this is their version of a password manager. And 812 00:41:13,200 --> 00:41:16,279 Speaker 1: it basically will generate secure passwords. If you use an 813 00:41:16,320 --> 00:41:19,560 Speaker 1: iPhone or if you use Safari, you've probably seen this 814 00:41:19,719 --> 00:41:22,440 Speaker 1: pop up and it says would you like us to 815 00:41:22,520 --> 00:41:26,040 Speaker 1: generate and save a secure password for you? And you 816 00:41:26,080 --> 00:41:28,200 Speaker 1: can say yes, and it will sync across all of 817 00:41:28,200 --> 00:41:31,520 Speaker 1: your devices. So if you're signed into iCloud on an iPad, 818 00:41:31,840 --> 00:41:33,880 Speaker 1: on a maccomputer or an iPhone. 819 00:41:34,000 --> 00:41:34,760 Speaker 2: It'll all work. 820 00:41:35,040 --> 00:41:38,040 Speaker 1: Now, I give you this with the caveat that it's 821 00:41:38,080 --> 00:41:41,160 Speaker 1: only good if you use Apple stuff, and not just 822 00:41:41,239 --> 00:41:44,480 Speaker 1: Apple stuff, but Apple Browser as well. So if you're 823 00:41:44,480 --> 00:41:48,080 Speaker 1: only using Safari, it'll work, And if you're only using 824 00:41:48,120 --> 00:41:50,120 Speaker 1: the iPhone, it'll work, and if you're only using the. 825 00:41:50,040 --> 00:41:51,000 Speaker 2: iPad it'll work. 826 00:41:51,480 --> 00:41:55,359 Speaker 1: Otherwise, I would recommend a third party password manager. But John, 827 00:41:55,400 --> 00:41:57,920 Speaker 1: you're telling me your friend only uses the iPhone and 828 00:41:58,000 --> 00:41:59,719 Speaker 1: the iPad in the event. 829 00:41:59,520 --> 00:42:03,360 Speaker 8: Sho go get a PC. Would there be a password 830 00:42:03,400 --> 00:42:06,279 Speaker 8: manager that would work on all three? 831 00:42:06,680 --> 00:42:10,440 Speaker 1: Yeah, So once you get into the cross platform stuff, 832 00:42:10,480 --> 00:42:14,480 Speaker 1: I would recommend getting a cross platform password manager. The 833 00:42:14,480 --> 00:42:17,600 Speaker 1: ones I like are Bitwarden. That one's a nice free 834 00:42:17,640 --> 00:42:20,960 Speaker 1: one that'll be a great way to wait in. Also, 835 00:42:21,600 --> 00:42:25,560 Speaker 1: this is kind of quirky too. Chrome has their own 836 00:42:25,800 --> 00:42:29,239 Speaker 1: password manager as well, But the quirk about that is 837 00:42:29,280 --> 00:42:33,120 Speaker 1: that it actually works on iOS and Android and the 838 00:42:33,200 --> 00:42:35,880 Speaker 1: Chrome web browser, and so you can get that completely 839 00:42:35,920 --> 00:42:38,920 Speaker 1: for free, you know, if you want a free option. 840 00:42:39,120 --> 00:42:42,120 Speaker 1: So the free options again are the iCloud key chain. 841 00:42:42,239 --> 00:42:45,600 Speaker 1: Only if you're using Apple stuff and Safari, Chrome will 842 00:42:45,600 --> 00:42:47,839 Speaker 1: work if you're using the Chrome web browser, but also 843 00:42:47,960 --> 00:42:51,759 Speaker 1: an iPhone that'll work nicely. And then Bitwarden will work 844 00:42:51,760 --> 00:42:55,160 Speaker 1: for free across all of these platforms for free. Now, 845 00:42:55,160 --> 00:42:57,840 Speaker 1: if you want to get into something that's paid, I 846 00:42:58,000 --> 00:43:00,200 Speaker 1: like dash Lane, and a lot of folks like like 847 00:43:00,280 --> 00:43:04,000 Speaker 1: one password that's the number one and then the word password. 848 00:43:04,520 --> 00:43:06,759 Speaker 1: But those are the password managers that I like. I 849 00:43:06,760 --> 00:43:09,000 Speaker 1: think John, any of those will work. It just sort 850 00:43:09,040 --> 00:43:11,840 Speaker 1: of depends what your needs are. But I always like 851 00:43:11,880 --> 00:43:15,839 Speaker 1: stuff that works across various platforms because I have the 852 00:43:16,160 --> 00:43:18,400 Speaker 1: option later to change my mind. 853 00:43:20,000 --> 00:43:24,960 Speaker 8: I have one other question, is very show like your 854 00:43:25,040 --> 00:43:28,320 Speaker 8: show on Sundays? I mean, I listen to KFI. 855 00:43:28,920 --> 00:43:31,279 Speaker 2: I don't believe there is at this point. I mean 856 00:43:31,320 --> 00:43:31,719 Speaker 2: I know that. 857 00:43:32,480 --> 00:43:35,279 Speaker 1: Yeah, my show is just Saturdays at this point, so 858 00:43:35,280 --> 00:43:36,640 Speaker 1: we're doing just Saturdays. 859 00:43:37,320 --> 00:43:37,480 Speaker 3: You know. 860 00:43:37,520 --> 00:43:40,279 Speaker 1: I work on KTLA during the week, so obviously I 861 00:43:40,320 --> 00:43:43,480 Speaker 1: am there and then I'm here on Saturday. The Sunday 862 00:43:43,520 --> 00:43:46,040 Speaker 1: option is just a little bit too much. So there 863 00:43:46,040 --> 00:43:48,920 Speaker 1: are plenty of tech shows out there, obviously, lots of podcasts, 864 00:43:48,960 --> 00:43:52,160 Speaker 1: but not on KFI as far as I know. Of course, 865 00:43:52,200 --> 00:43:55,880 Speaker 1: this show goes nationwide on different stations. So depending on 866 00:43:55,880 --> 00:43:58,280 Speaker 1: where you're listening, of course, it may not be KFI, 867 00:43:58,440 --> 00:44:00,880 Speaker 1: maybe a different station where you are. But John, I 868 00:44:00,920 --> 00:44:03,120 Speaker 1: appreciate that you're here trying to get me in more 869 00:44:03,160 --> 00:44:04,160 Speaker 1: places and more times. 870 00:44:04,200 --> 00:44:04,799 Speaker 2: I do like that. 871 00:44:04,960 --> 00:44:07,759 Speaker 1: So thanks so much for calling today, and get your 872 00:44:07,760 --> 00:44:09,640 Speaker 1: friends set up with the password manager. I love the 873 00:44:09,680 --> 00:44:12,600 Speaker 1: fact that you're looking out for them, because everyone should 874 00:44:12,640 --> 00:44:14,600 Speaker 1: be using a password manager. 875 00:44:15,520 --> 00:44:16,800 Speaker 2: Okay, let's talk Amazon. 876 00:44:16,920 --> 00:44:19,400 Speaker 1: I've been telling you that they have discontinued one of 877 00:44:19,440 --> 00:44:24,279 Speaker 1: their smart devices. It is the Amazon Halo. This is 878 00:44:24,440 --> 00:44:28,120 Speaker 1: a smart tracker that I'm not sure it ever really 879 00:44:28,160 --> 00:44:30,480 Speaker 1: took off. I never did a formal review on it, 880 00:44:30,520 --> 00:44:32,759 Speaker 1: although I've talked about it in my segments just to 881 00:44:33,120 --> 00:44:35,440 Speaker 1: help people be aware of it, but I've never actively 882 00:44:35,480 --> 00:44:39,400 Speaker 1: recommended this. They were very inexpensive. They came out a 883 00:44:39,400 --> 00:44:42,080 Speaker 1: couple of years ago. But Amazon says they are going 884 00:44:42,120 --> 00:44:47,080 Speaker 1: to discontinue the Amazon Halo effective July thirty first, twenty 885 00:44:47,160 --> 00:44:50,160 Speaker 1: twenty three. So in the last twelve months, if you 886 00:44:50,239 --> 00:44:54,680 Speaker 1: bought the Halo View, the Halo Band, the Halo Rise, 887 00:44:55,120 --> 00:44:59,320 Speaker 1: or any Halo accessory bands, Amazon is going to automatically 888 00:44:59,719 --> 00:45:04,080 Speaker 1: ref fund you if you prepaid your Halo subscription, you 889 00:45:04,080 --> 00:45:08,040 Speaker 1: will be automatically refunded. Now, if you have a subscription 890 00:45:08,120 --> 00:45:10,600 Speaker 1: that is monthly, you're not going to get charged anymore. 891 00:45:11,120 --> 00:45:11,919 Speaker 2: Now here's the date. 892 00:45:11,960 --> 00:45:16,239 Speaker 1: Beginning August twenty first, twenty twenty three, these Halo devices 893 00:45:16,280 --> 00:45:20,000 Speaker 1: and the Halo app will no longer function. That means 894 00:45:20,080 --> 00:45:23,120 Speaker 1: if you have your health data inside this app and 895 00:45:23,160 --> 00:45:25,279 Speaker 1: you want to keep it, you might want to download it, 896 00:45:25,680 --> 00:45:27,759 Speaker 1: so you can download that through the Halo app. You 897 00:45:27,760 --> 00:45:31,160 Speaker 1: can also download any images that you took. You have 898 00:45:31,400 --> 00:45:36,719 Speaker 1: until August first, basically, so effective July thirty first, not 899 00:45:36,760 --> 00:45:40,120 Speaker 1: going to work anymore. August first, it's totally gone. So 900 00:45:40,800 --> 00:45:43,200 Speaker 1: you probably want to plan now. If you use this thing, 901 00:45:43,239 --> 00:45:45,919 Speaker 1: you've got April, May, June, July, you got a couple 902 00:45:46,000 --> 00:45:48,560 Speaker 1: of months to get your affairs in order. With this 903 00:45:48,640 --> 00:45:52,600 Speaker 1: Amazon Halo you can also recycle the device if you 904 00:45:52,600 --> 00:45:54,440 Speaker 1: don't want to keep it. Amazon will give you a 905 00:45:54,640 --> 00:45:58,680 Speaker 1: recycling label for free. They have a link. I'll put 906 00:45:58,680 --> 00:46:01,600 Speaker 1: it up on my website tech dot tv in the 907 00:46:01,600 --> 00:46:04,879 Speaker 1: show notes. This is show number seventeen, so if you're 908 00:46:04,880 --> 00:46:07,000 Speaker 1: looking for it, you can find it in the show notes. 909 00:46:07,040 --> 00:46:08,480 Speaker 2: So why did they discontinue it? 910 00:46:08,560 --> 00:46:12,480 Speaker 1: Well, let's see, the Apple Watch is very popular, the 911 00:46:12,520 --> 00:46:17,000 Speaker 1: fitbits are very popular, the Galaxy watches are sort of popular. 912 00:46:17,640 --> 00:46:21,000 Speaker 1: But this just didn't really fit into what Amazon is 913 00:46:21,000 --> 00:46:23,640 Speaker 1: doing at this point. Now, they recently came out that 914 00:46:23,680 --> 00:46:27,920 Speaker 1: Halo Rise, which was a bedside sort of alarm clock, 915 00:46:28,080 --> 00:46:32,880 Speaker 1: sort of fitness tracker that tracked your sleep. So I 916 00:46:32,960 --> 00:46:36,560 Speaker 1: don't think Amazon was successful in this area. I think 917 00:46:36,600 --> 00:46:39,200 Speaker 1: that they had a lot of controversy with these devices 918 00:46:39,239 --> 00:46:44,640 Speaker 1: because it's Amazon. People don't necessarily trust Amazon with their data, 919 00:46:45,360 --> 00:46:49,160 Speaker 1: and that's what happened here. I think people just said, eh, 920 00:46:49,560 --> 00:46:52,760 Speaker 1: these things, I don't know Amazon is, you know, It's. 921 00:46:52,600 --> 00:46:54,920 Speaker 2: Just not the company I want tracking all of my stuff. 922 00:46:54,960 --> 00:46:58,400 Speaker 1: In fact, the big controversy with the Halo devices is 923 00:46:58,440 --> 00:47:03,759 Speaker 1: when they first came out, they could actually see what 924 00:47:03,800 --> 00:47:06,960 Speaker 1: your mood was based on your voice. So this little 925 00:47:07,040 --> 00:47:09,719 Speaker 1: device had a microphone on it that would listen to 926 00:47:09,800 --> 00:47:12,720 Speaker 1: you throughout the day and tell you that you sounded 927 00:47:13,080 --> 00:47:16,480 Speaker 1: a certain way. And I forget what the qualifications were like, 928 00:47:16,520 --> 00:47:18,480 Speaker 1: what the different like, you know, if you sounded angry 929 00:47:19,000 --> 00:47:21,560 Speaker 1: or if you sounded concerned or anxious. 930 00:47:21,080 --> 00:47:21,839 Speaker 2: Whatever they were. 931 00:47:22,440 --> 00:47:25,920 Speaker 1: People were very upset about this, and I remember reporting 932 00:47:25,960 --> 00:47:27,680 Speaker 1: about it, and I thought it was kind of cool 933 00:47:27,719 --> 00:47:30,239 Speaker 1: because if you're treating people a certain way throughout the 934 00:47:30,280 --> 00:47:31,839 Speaker 1: day and it's like, did you know that you were 935 00:47:31,880 --> 00:47:36,439 Speaker 1: sounding sterned throughout your day? Not very good. So that's 936 00:47:36,480 --> 00:47:40,280 Speaker 1: what happened with the Amazon stuff. Amazon Halo going away 937 00:47:40,920 --> 00:47:43,680 Speaker 1: on July thirty first. So if you have it, download 938 00:47:43,680 --> 00:47:48,200 Speaker 1: your data, get that data into you know, into your files, 939 00:47:48,239 --> 00:47:49,640 Speaker 1: and get your photos out of it. 940 00:47:49,680 --> 00:47:50,720 Speaker 2: But kind of sad. 941 00:47:50,760 --> 00:47:51,920 Speaker 1: But if you bought one of these things in the 942 00:47:52,000 --> 00:47:54,280 Speaker 1: last twelve months, not that big of a deal because 943 00:47:54,680 --> 00:47:58,760 Speaker 1: they're going to refund your money. So Amazon and Google, 944 00:47:59,160 --> 00:48:01,600 Speaker 1: I don't understand what their deal is, but they love 945 00:48:01,680 --> 00:48:05,960 Speaker 1: to discontinue stuff. I mean Amazon has closed entire stores, 946 00:48:06,520 --> 00:48:09,359 Speaker 1: like they had all these bookstores and these four star 947 00:48:09,480 --> 00:48:11,560 Speaker 1: stores or five star stores or if they called them 948 00:48:11,880 --> 00:48:15,440 Speaker 1: and just gone overnight. They just close them up and 949 00:48:15,640 --> 00:48:18,799 Speaker 1: that's it. Shut the doors. Google same way, they just 950 00:48:18,920 --> 00:48:21,080 Speaker 1: really discontinue a lot of stuff. They come out with 951 00:48:21,080 --> 00:48:23,160 Speaker 1: a lot of stuff, then they discontinue a. 952 00:48:23,160 --> 00:48:23,760 Speaker 2: Lot of stuff. 953 00:48:23,840 --> 00:48:27,719 Speaker 1: So there you have it. Get a fitbit. I guess 954 00:48:27,800 --> 00:48:31,560 Speaker 1: that's the new replacement for the Amazon Halo, all right, 955 00:48:31,560 --> 00:48:33,799 Speaker 1: coming up, we're going to talk about travel deals and 956 00:48:33,840 --> 00:48:37,080 Speaker 1: I've got my review of Ring's new dash cam, so 957 00:48:37,160 --> 00:48:39,920 Speaker 1: I installed this dash cam. By the way, Ring is 958 00:48:39,960 --> 00:48:42,720 Speaker 1: an Amazon company, but it's one of the few products 959 00:48:42,760 --> 00:48:47,000 Speaker 1: I actually recommend from Amazon because they seem like they've 960 00:48:47,080 --> 00:48:50,360 Speaker 1: got some good sort of momentum behind these Ring products, 961 00:48:50,360 --> 00:48:51,560 Speaker 1: so I don't think they're going to get rid of 962 00:48:51,600 --> 00:48:54,359 Speaker 1: those anytime soon. So we're going to talk about the 963 00:48:54,520 --> 00:48:57,719 Speaker 1: Ring dash cam. That is a device that is a 964 00:48:57,760 --> 00:49:00,719 Speaker 1: little bit more expensive than your standard dash cam, but 965 00:49:00,960 --> 00:49:03,040 Speaker 1: it's pretty good and I like it a lot, and 966 00:49:03,080 --> 00:49:05,120 Speaker 1: I'll tell you all about that. That's a two hundred 967 00:49:05,120 --> 00:49:06,719 Speaker 1: and fifty dollars dashcam. 968 00:49:07,560 --> 00:49:07,680 Speaker 3: Uh. 969 00:49:07,800 --> 00:49:10,160 Speaker 1: And we also have our travel expert coming up, Scott 970 00:49:10,200 --> 00:49:12,480 Speaker 1: Kay's is going to talk about how to find travel deals. 971 00:49:12,960 --> 00:49:15,520 Speaker 1: And did you know you can listen to this show 972 00:49:15,560 --> 00:49:17,680 Speaker 1: as a podcast, So if you like it here on 973 00:49:17,719 --> 00:49:20,200 Speaker 1: the radio, you want to listen to something again, you 974 00:49:20,239 --> 00:49:23,120 Speaker 1: can subscribe. Just go to rich on tech dot tv. 975 00:49:23,239 --> 00:49:26,560 Speaker 1: There is a podcast icon there. Show notes like I 976 00:49:26,640 --> 00:49:28,760 Speaker 1: mentioned are there, so I do put links to everything 977 00:49:28,760 --> 00:49:31,120 Speaker 1: I mentioned here on the show. All Right, we got 978 00:49:31,160 --> 00:49:33,440 Speaker 1: some phone lines open at Triple A Rich one on 979 00:49:33,520 --> 00:49:37,040 Speaker 1: one that's eight eight eight seven four to two four 980 00:49:37,280 --> 00:49:39,680 Speaker 1: one zero one. My name is Rich Dumiro. You are 981 00:49:39,719 --> 00:49:49,680 Speaker 1: listening to Rich on Tech. Welcome back to Rich on Tech. 982 00:49:49,840 --> 00:49:55,480 Speaker 1: Rich DeMuro here hanging out with you, talking technology. Welcome 983 00:49:55,520 --> 00:49:57,840 Speaker 1: back to the show. Phone lines are open at triple 984 00:49:57,840 --> 00:50:01,719 Speaker 1: A Rich one on one. That's eight eight eight two 985 00:50:01,760 --> 00:50:07,360 Speaker 1: four to one zero one. Gary is in Riverside. Gary, 986 00:50:07,400 --> 00:50:08,160 Speaker 1: You're on with Rich. 987 00:50:11,160 --> 00:50:11,520 Speaker 3: Gary? 988 00:50:11,600 --> 00:50:18,440 Speaker 2: Are you there? Gary? One two three? Don't hear you? 989 00:50:18,840 --> 00:50:22,040 Speaker 1: Okay, Well, we'll try to find if we can get 990 00:50:22,280 --> 00:50:28,200 Speaker 1: Gary back on. Okay, let's go to a question via email. 991 00:50:29,880 --> 00:50:34,920 Speaker 1: Let's see Hello. That's at Hello at Richontech dot TV. 992 00:50:35,719 --> 00:50:38,520 Speaker 1: So good afternoon, Rich. I have the one plus eight 993 00:50:38,600 --> 00:50:42,200 Speaker 1: pro my twenty twenty two Prius XL E didn't come 994 00:50:42,200 --> 00:50:45,400 Speaker 1: with Android Auto? Is there a way to install or 995 00:50:45,640 --> 00:50:49,400 Speaker 1: use Android Auto on my car? Many many thanks, Wallace 996 00:50:49,640 --> 00:50:54,000 Speaker 1: in rolland Heights, California. So it's interesting. I know that 997 00:50:55,160 --> 00:50:57,680 Speaker 1: some models of the Prius I thought they came with 998 00:50:57,719 --> 00:51:00,759 Speaker 1: Android Auto, but I guess the XL does not, So 999 00:51:01,280 --> 00:51:05,560 Speaker 1: that's not ideal. But what I would do is just 1000 00:51:05,719 --> 00:51:10,080 Speaker 1: mount your phone in your car and use it that way. 1001 00:51:10,440 --> 00:51:15,799 Speaker 1: And there's a company that I really like that that 1002 00:51:15,880 --> 00:51:19,000 Speaker 1: makes really good mounts for your car. Oh here it 1003 00:51:19,040 --> 00:51:24,360 Speaker 1: is pro clip pro Clip USA. So these are mounts 1004 00:51:24,440 --> 00:51:28,400 Speaker 1: that are really kind of custom made for your specific 1005 00:51:28,440 --> 00:51:31,920 Speaker 1: car model, and so it'll really hold your phone nicer 1006 00:51:32,000 --> 00:51:35,800 Speaker 1: than say, you know, a random vent mount or something 1007 00:51:35,840 --> 00:51:39,880 Speaker 1: that you get. So if you go onto PROCLIPUSA dot 1008 00:51:39,880 --> 00:51:42,920 Speaker 1: com and then you can build your car mount and 1009 00:51:43,000 --> 00:51:46,440 Speaker 1: so you can select your model. You've got a Toyota Prius. 1010 00:51:46,960 --> 00:51:50,920 Speaker 1: Let's go through and build this. So Toyota Prius, and 1011 00:51:50,960 --> 00:51:52,880 Speaker 1: what I love about these is that they're they almost 1012 00:51:52,920 --> 00:51:56,080 Speaker 1: look like it's like a custom kind of thing. So 1013 00:51:56,360 --> 00:51:59,520 Speaker 1: let's go to the Preus twenty twenty two. And so 1014 00:51:59,640 --> 00:52:01,920 Speaker 1: what you do as you start with a base and 1015 00:52:02,000 --> 00:52:05,920 Speaker 1: so this is a Toyota Prius angled dash mount. So 1016 00:52:05,960 --> 00:52:09,800 Speaker 1: you start with the base and then you get your holder. 1017 00:52:10,280 --> 00:52:12,359 Speaker 1: So once you add that to your car, then you 1018 00:52:12,400 --> 00:52:15,520 Speaker 1: can get a phone and device holder. And so you 1019 00:52:15,560 --> 00:52:18,680 Speaker 1: get a specific device holder for your phone. So we'll 1020 00:52:18,719 --> 00:52:21,759 Speaker 1: go for a phone. We'll go to one plus, which 1021 00:52:21,800 --> 00:52:25,480 Speaker 1: of course they have and you have the eight as 1022 00:52:25,520 --> 00:52:27,279 Speaker 1: you say eight or eight pro. Let's see you got 1023 00:52:27,320 --> 00:52:31,160 Speaker 1: eight pro. So we go to eight pro and you 1024 00:52:31,200 --> 00:52:34,800 Speaker 1: press next, and so basically they will give you do 1025 00:52:34,840 --> 00:52:37,360 Speaker 1: you want integrated charging, so you can do charging or 1026 00:52:37,440 --> 00:52:40,360 Speaker 1: non integrated charging, and it's like a little dock for 1027 00:52:40,480 --> 00:52:43,080 Speaker 1: your car. So I'm gonna go with integrated charging. See 1028 00:52:43,120 --> 00:52:46,760 Speaker 1: device holders, and there you go. It's got the charging 1029 00:52:46,800 --> 00:52:51,279 Speaker 1: holder for small to medium cases for this device, and 1030 00:52:51,320 --> 00:52:53,880 Speaker 1: that's one hundred dollars. And so you're looking at one 1031 00:52:53,960 --> 00:52:56,760 Speaker 1: hundred and thirty five dollars, which I know that's a lot, 1032 00:52:57,000 --> 00:52:59,960 Speaker 1: but it will give you a much cleaner professional installation 1033 00:53:00,320 --> 00:53:03,399 Speaker 1: for that Prius. And so once you have that, then 1034 00:53:04,800 --> 00:53:07,640 Speaker 1: you can just ask Google Assistant to go into driving 1035 00:53:07,640 --> 00:53:11,560 Speaker 1: mode or on Google Maps, just open it up and 1036 00:53:12,160 --> 00:53:15,319 Speaker 1: enter driving mode that way. And so they used to 1037 00:53:15,440 --> 00:53:18,520 Speaker 1: have with Assistant where you can go into like sort 1038 00:53:18,520 --> 00:53:22,000 Speaker 1: of a driving mode on Google Assistant. I can't seem 1039 00:53:22,040 --> 00:53:24,920 Speaker 1: to find that anymore, but you might want to do 1040 00:53:24,960 --> 00:53:27,640 Speaker 1: a little bit of research about Google Assistant driving mode 1041 00:53:27,760 --> 00:53:29,640 Speaker 1: because they used to have Android Auto where you can 1042 00:53:29,680 --> 00:53:32,120 Speaker 1: actually just activate it on your phone, and it looked 1043 00:53:32,160 --> 00:53:34,919 Speaker 1: pretty well, looked just like the Android Auto you'd get 1044 00:53:34,920 --> 00:53:37,160 Speaker 1: built into your car, and then they got rid of 1045 00:53:37,160 --> 00:53:39,120 Speaker 1: that and they went to like this web based version, 1046 00:53:39,640 --> 00:53:44,120 Speaker 1: so no matter what. Android is pretty good about activating 1047 00:53:44,239 --> 00:53:48,440 Speaker 1: Android Auto in your car and making your phone work 1048 00:53:48,920 --> 00:53:53,640 Speaker 1: very seamlessly for that purpose of driving. And so I 1049 00:53:53,760 --> 00:53:56,600 Speaker 1: just asked Google, you know, activate driving mode, and it 1050 00:53:56,960 --> 00:54:00,560 Speaker 1: looked pretty good, Like the buttons get bigger, gives your 1051 00:54:00,600 --> 00:54:02,279 Speaker 1: options for music and things like that. 1052 00:54:02,520 --> 00:54:05,640 Speaker 2: So that's what I would do. So good question. 1053 00:54:05,880 --> 00:54:09,920 Speaker 1: And I'm sorry that the Android Auto is not built in, 1054 00:54:09,960 --> 00:54:12,000 Speaker 1: because I do think that every car should have Android 1055 00:54:12,040 --> 00:54:15,319 Speaker 1: Auto and car Play built in to give you that nice, 1056 00:54:15,360 --> 00:54:18,520 Speaker 1: clean install All right, let me give you my review 1057 00:54:18,560 --> 00:54:21,200 Speaker 1: of the Ring dash cam. This is a simple way 1058 00:54:21,239 --> 00:54:24,080 Speaker 1: to add, as I've found out, security and peace of 1059 00:54:24,080 --> 00:54:26,360 Speaker 1: mind to your car. It's two hundred and fifty dollars 1060 00:54:26,360 --> 00:54:29,360 Speaker 1: plus an optional subscription, but as I learned, you pretty 1061 00:54:29,400 --> 00:54:32,120 Speaker 1: much need the six dollars monthly subscription to make this 1062 00:54:32,160 --> 00:54:35,360 Speaker 1: thing worth it. You've got HD cameras front and back. 1063 00:54:36,080 --> 00:54:37,879 Speaker 1: They give you a nice wide angle point of view. 1064 00:54:37,880 --> 00:54:41,120 Speaker 1: The camera clarity is just fine. It's nothing special. I 1065 00:54:41,120 --> 00:54:43,040 Speaker 1: think that the next version will probably be a lot 1066 00:54:43,080 --> 00:54:47,480 Speaker 1: better installation, much easier than I expected. But you have 1067 00:54:47,560 --> 00:54:49,960 Speaker 1: to know there's no way to power this except running 1068 00:54:50,000 --> 00:54:53,759 Speaker 1: a cable to what's called the OBD two port and 1069 00:54:53,840 --> 00:54:55,920 Speaker 1: so not every car is going to be compatible with this. 1070 00:54:56,080 --> 00:54:58,320 Speaker 1: It does run down the battery on your car sometimes, 1071 00:54:58,320 --> 00:54:59,799 Speaker 1: so you do have to be aware of that. Newer 1072 00:54:59,840 --> 00:55:03,160 Speaker 1: ca you drive more are gonna work better with this setup. 1073 00:55:03,800 --> 00:55:05,960 Speaker 1: The camera records when you drive, so it's doing a 1074 00:55:05,960 --> 00:55:09,520 Speaker 1: continuous loop. It'll record when it senses movement to your car, 1075 00:55:09,640 --> 00:55:11,520 Speaker 1: not motion, but movements. 1076 00:55:11,600 --> 00:55:13,840 Speaker 2: Your car has to move for it to trigger recording. 1077 00:55:14,160 --> 00:55:16,560 Speaker 1: You can also trigger a manual recording when your car 1078 00:55:16,600 --> 00:55:19,440 Speaker 1: stop by saying alex A record and you know what 1079 00:55:19,520 --> 00:55:22,399 Speaker 1: I mean by alex A. Just like the video door bell, 1080 00:55:22,440 --> 00:55:24,719 Speaker 1: you can take a look inside or outside your car 1081 00:55:24,760 --> 00:55:27,440 Speaker 1: at any time, which is really cool. There's a status 1082 00:55:27,480 --> 00:55:29,400 Speaker 1: light that appears on the camera in the car to 1083 00:55:29,520 --> 00:55:32,040 Speaker 1: let people inside the car no you're looking in on them. 1084 00:55:32,440 --> 00:55:34,880 Speaker 1: There's also a flip up privacy shutter. You flip that 1085 00:55:35,000 --> 00:55:39,080 Speaker 1: up and all video and audio stops. So again, unless 1086 00:55:39,120 --> 00:55:42,319 Speaker 1: you're gonna pay for the subscription, you've got to be 1087 00:55:42,360 --> 00:55:44,960 Speaker 1: prepared to do that because otherwise the best features of 1088 00:55:45,000 --> 00:55:48,000 Speaker 1: this thing don't work. So ring carcam read my full 1089 00:55:48,040 --> 00:55:49,960 Speaker 1: review rich on tech dot TV. 1090 00:55:50,440 --> 00:55:51,200 Speaker 2: But I love it. 1091 00:55:51,400 --> 00:55:53,080 Speaker 1: I think it's really, really cool if you don't mind 1092 00:55:53,080 --> 00:55:56,080 Speaker 1: spending the money and having that subscription. All right, coming up, 1093 00:55:56,080 --> 00:56:03,960 Speaker 1: we're talking travel deals right here, rich on Tech. Welcome 1094 00:56:04,000 --> 00:56:08,520 Speaker 1: back to rich on Tech. Rich Demiro here talking technology 1095 00:56:08,560 --> 00:56:14,040 Speaker 1: with you. So we were talking about Android Auto and 1096 00:56:14,080 --> 00:56:16,880 Speaker 1: I was trying to figure out where this is hidden. Now, 1097 00:56:17,840 --> 00:56:21,239 Speaker 1: so you got to go in Google Maps. It's kind 1098 00:56:21,239 --> 00:56:23,799 Speaker 1: of weird, but you have to turn this on and 1099 00:56:23,840 --> 00:56:30,560 Speaker 1: then you say h, Google Activate Driving Mode and or 1100 00:56:30,600 --> 00:56:33,400 Speaker 1: turn on driving Mode, and it'll bring you into Google Maps. 1101 00:56:33,400 --> 00:56:36,040 Speaker 1: And once you're in Google Maps and you navigate somewhere, 1102 00:56:36,440 --> 00:56:39,200 Speaker 1: you'll see at the bottom of your screen it'll have 1103 00:56:39,320 --> 00:56:42,239 Speaker 1: like a little app launcher and you can access your 1104 00:56:42,400 --> 00:56:46,320 Speaker 1: commonly used apps, like all the audio apps and then calls, 1105 00:56:46,400 --> 00:56:50,040 Speaker 1: messages and media. So again, the way to do it 1106 00:56:50,080 --> 00:56:55,080 Speaker 1: is to just say h Google Activate Driving Mode and 1107 00:56:55,120 --> 00:56:57,200 Speaker 1: that will do it. So you get that set up 1108 00:56:57,200 --> 00:56:59,480 Speaker 1: in your car and it's pretty much like having Android Auto, 1109 00:56:59,680 --> 00:57:04,160 Speaker 1: just to a little less integrated version of it. All right, 1110 00:57:04,200 --> 00:57:08,960 Speaker 1: we're going to talk travel deals. Scott Key's is founder 1111 00:57:09,000 --> 00:57:13,600 Speaker 1: and CEO of going dot Com, one of a handful 1112 00:57:13,600 --> 00:57:18,240 Speaker 1: of websites that can send you deals for airfares, like 1113 00:57:18,360 --> 00:57:20,800 Speaker 1: really incredible deals as they find them. 1114 00:57:21,160 --> 00:57:22,280 Speaker 2: Scott, Welcome to the show. 1115 00:57:23,000 --> 00:57:24,680 Speaker 3: Great to be with you, Rich, thanks for having me. 1116 00:57:25,040 --> 00:57:28,920 Speaker 1: So you are sort of a pro traveler at this point, 1117 00:57:29,000 --> 00:57:31,200 Speaker 1: tell me about how you got started on this whole 1118 00:57:31,640 --> 00:57:34,280 Speaker 1: world of travel. You found like a really good travel 1119 00:57:34,280 --> 00:57:35,520 Speaker 1: deal at one point. 1120 00:57:35,440 --> 00:57:38,080 Speaker 3: That's right, Yeah, it was very serendipitously. You know, there's 1121 00:57:38,080 --> 00:57:42,360 Speaker 3: not a degree in college for cheap flight studies. But 1122 00:57:42,600 --> 00:57:44,360 Speaker 3: I was one of those folks who grew up who 1123 00:57:44,360 --> 00:57:46,840 Speaker 3: had no idea how to find cheap flights. I felt 1124 00:57:46,840 --> 00:57:48,880 Speaker 3: like everybody else around me was finding them and I 1125 00:57:49,120 --> 00:57:54,000 Speaker 3: just couldn't do it. So as I just was very 1126 00:57:54,560 --> 00:57:57,120 Speaker 3: intrigued by this question, actually ended up spending a lot 1127 00:57:57,160 --> 00:58:00,800 Speaker 3: of time on years researching how to find flights. And 1128 00:58:00,840 --> 00:58:04,000 Speaker 3: then I'll culment it had been in twenty thirteen when 1129 00:58:04,040 --> 00:58:07,240 Speaker 3: I found the best deal I'd ever personally gotten in 1130 00:58:07,280 --> 00:58:11,120 Speaker 3: my life is NonStop from New York City to Milan 1131 00:58:11,600 --> 00:58:16,600 Speaker 3: for one hundred and thirty dollars round trip round trip 1132 00:58:17,040 --> 00:58:21,480 Speaker 3: Poulter on United NonStop, included check bags, the whole works. 1133 00:58:21,800 --> 00:58:24,560 Speaker 3: I think they meant to sell that for thirteen hundred 1134 00:58:24,600 --> 00:58:27,800 Speaker 3: dollars and forgot a zero at the end. But because 1135 00:58:27,840 --> 00:58:30,280 Speaker 3: I purchased it in the time when it was lifted 1136 00:58:30,280 --> 00:58:33,040 Speaker 3: at one hundred and thirty dollars, that's the price I paid, 1137 00:58:33,120 --> 00:58:35,280 Speaker 3: and that's what I ended up being able to take 1138 00:58:35,280 --> 00:58:38,840 Speaker 3: an Italian vacation for. And so when I got back, 1139 00:58:38,880 --> 00:58:40,800 Speaker 3: you know, it was a wonderful time up in Italy, 1140 00:58:41,000 --> 00:58:43,800 Speaker 3: like Como skiing in the Alps. When I got back 1141 00:58:43,840 --> 00:58:46,240 Speaker 3: from this trip, all my friends and coworkers kept coming 1142 00:58:46,320 --> 00:58:48,600 Speaker 3: up to me, Hey, Scott, I heard about that great 1143 00:58:48,640 --> 00:58:51,120 Speaker 3: deal you got. Listen, next time you find a deal 1144 00:58:51,160 --> 00:58:53,000 Speaker 3: like that, can you let me know so I can 1145 00:58:53,040 --> 00:58:55,200 Speaker 3: get in on it too, And so that is how 1146 00:58:55,720 --> 00:58:59,480 Speaker 3: going dot com eventually, that's its origin. That's how it 1147 00:58:59,560 --> 00:59:02,520 Speaker 3: began a way to let my friends know anytime I 1148 00:59:02,560 --> 00:59:05,280 Speaker 3: found a cheap flight. And it's obviously grown quite a 1149 00:59:05,280 --> 00:59:08,560 Speaker 3: bit since those humble origins eight nine years ago. 1150 00:59:09,000 --> 00:59:11,440 Speaker 2: So it used to be called Scott's Cheap Flights. 1151 00:59:11,520 --> 00:59:15,520 Speaker 1: Now it's going The website is going dot com, and 1152 00:59:15,600 --> 00:59:18,200 Speaker 1: you sign up with your email and there's a free 1153 00:59:18,240 --> 00:59:20,600 Speaker 1: level of service which will give you some deals. Of course, 1154 00:59:20,640 --> 00:59:23,840 Speaker 1: you can pay to get more deals and more customized deals. 1155 00:59:24,680 --> 00:59:27,840 Speaker 1: But the reality is, how is this working? Scott you're 1156 00:59:27,920 --> 00:59:31,640 Speaker 1: scanning airfares twenty four to seven and looking for. 1157 00:59:31,560 --> 00:59:36,080 Speaker 3: What essentially yeah, so airfair. The important thing to know 1158 00:59:36,120 --> 00:59:39,080 Speaker 3: about airfare is that it's one of the most volatile 1159 00:59:39,240 --> 00:59:43,080 Speaker 3: things that we purchase in our daily lives. It's not 1160 00:59:43,400 --> 00:59:45,920 Speaker 3: like a gallon of milk, where the price you paid 1161 00:59:45,920 --> 00:59:48,680 Speaker 3: for it yesterday is about the price today, and it's 1162 00:59:48,720 --> 00:59:52,680 Speaker 3: going to be about the price tomorrow. Airfair is constantly 1163 00:59:52,760 --> 00:59:55,080 Speaker 3: pinging around. I mean, I remember watching a flight once 1164 00:59:55,080 --> 00:59:58,760 Speaker 3: from Atlanta to Amsterdam on Monday. When I searched for it, 1165 00:59:58,760 --> 01:00:01,320 Speaker 3: it was eight hundred dollars on trip. Did the same 1166 01:00:01,400 --> 01:00:04,920 Speaker 3: search on Tuesday. The next day three hundred dollars round trip. 1167 01:00:05,320 --> 01:00:08,640 Speaker 3: Did that search again the next day on Wednesday, thirteen 1168 01:00:08,760 --> 01:00:12,240 Speaker 3: hundred dollars round trip. We're talking about the exact same flight. 1169 01:00:12,280 --> 01:00:15,280 Speaker 3: And so that's why I think airfare, because it's one 1170 01:00:15,280 --> 01:00:19,840 Speaker 3: of those things that's incredibly volatile and incredibly taxing. Trying 1171 01:00:19,880 --> 01:00:21,680 Speaker 3: to figure out, you know, this is a good price, 1172 01:00:21,720 --> 01:00:24,760 Speaker 3: will it drop, will it go up? But also knowing 1173 01:00:24,800 --> 01:00:27,040 Speaker 3: that if you want to travel more than a state 1174 01:00:27,160 --> 01:00:29,920 Speaker 3: or two away, you're almost certainly going to need a flight. 1175 01:00:30,280 --> 01:00:33,240 Speaker 3: I think that's why it creates a unique headache for people, 1176 01:00:33,640 --> 01:00:36,640 Speaker 3: and so that's where going comes in, being able to 1177 01:00:36,680 --> 01:00:38,760 Speaker 3: make sure that you're not going to miss out on 1178 01:00:38,800 --> 01:00:42,120 Speaker 3: a great deal because you didn't happen to be searching 1179 01:00:42,560 --> 01:00:46,560 Speaker 3: for those you know, that specific route on those specific 1180 01:00:46,640 --> 01:00:49,640 Speaker 3: dates at the right time. That Milan deal I got 1181 01:00:49,680 --> 01:00:52,480 Speaker 3: was only available for a few hours, and so if 1182 01:00:52,520 --> 01:00:54,760 Speaker 3: you didn't know about it during that period when it 1183 01:00:54,800 --> 01:00:57,120 Speaker 3: was available, you would have missed out on. And that's 1184 01:00:57,160 --> 01:00:58,880 Speaker 3: what we want to make sure that our members don't 1185 01:00:58,920 --> 01:01:00,000 Speaker 3: miss out on those great days. 1186 01:01:00,560 --> 01:01:05,360 Speaker 1: And there's generally two types of flight deals. It's unadvertised. 1187 01:01:05,520 --> 01:01:07,320 Speaker 1: They're just having a deal on the you know, the 1188 01:01:07,600 --> 01:01:10,000 Speaker 1: airfare goes down, and you know, if you're not searching 1189 01:01:10,040 --> 01:01:12,160 Speaker 1: for that specific time or date, you would never know. 1190 01:01:12,920 --> 01:01:16,200 Speaker 1: And then the second way is these mistake deals. So 1191 01:01:16,360 --> 01:01:18,680 Speaker 1: can you talk about the types of deals that you 1192 01:01:18,840 --> 01:01:21,800 Speaker 1: have on your site and if I book a mistake fair, 1193 01:01:22,560 --> 01:01:24,560 Speaker 1: am I gonna be able to take that fair? 1194 01:01:25,520 --> 01:01:28,760 Speaker 3: Absolutely? So let's start with the unadvertised sales. These are 1195 01:01:28,840 --> 01:01:31,000 Speaker 3: really our bread and potter. You know, ninety five percent 1196 01:01:31,040 --> 01:01:33,280 Speaker 3: of the deals that we find and send members are 1197 01:01:33,320 --> 01:01:36,720 Speaker 3: when the price drops significantly from the normal price. But 1198 01:01:37,320 --> 01:01:39,520 Speaker 3: the airlines meant to do that. You know, just in 1199 01:01:39,560 --> 01:01:42,840 Speaker 3: the past couple of weeks, we had flights just last 1200 01:01:42,880 --> 01:01:49,000 Speaker 3: week over to Europe to places like Bologna, Northern Italy, Vienna, Prague, Zurich, 1201 01:01:49,040 --> 01:01:52,160 Speaker 3: Amsterdam for about three hundred and eighty six dollars round 1202 01:01:52,200 --> 01:01:55,280 Speaker 3: trip on full service airlines, or flights over to a 1203 01:01:55,360 --> 01:01:57,840 Speaker 3: Beza for three hundred and forty four bucks round trip. 1204 01:01:57,880 --> 01:02:01,000 Speaker 3: Those were those were the prices of the airlines meant 1205 01:02:01,280 --> 01:02:03,760 Speaker 3: to send. But every once in a while they do 1206 01:02:03,880 --> 01:02:08,080 Speaker 3: make a mistake, like they did with this trip to Milan, 1207 01:02:08,600 --> 01:02:12,880 Speaker 3: like they did earlier this year with flights to South 1208 01:02:12,920 --> 01:02:16,960 Speaker 3: America to Peru or Ecuador, Colombia for one hundred and 1209 01:02:16,960 --> 01:02:20,080 Speaker 3: thirty eight dollars round trip. And the funny thing is 1210 01:02:20,160 --> 01:02:23,720 Speaker 3: when that happens, a it only lasts as long as 1211 01:02:23,760 --> 01:02:27,360 Speaker 3: sintil the airline's able to fix it. But b most 1212 01:02:27,400 --> 01:02:30,040 Speaker 3: of the time, I'm talking eighty five ninety percent of time, 1213 01:02:30,400 --> 01:02:34,960 Speaker 3: the airlines actually honor that there they don't cancel the ticket. 1214 01:02:35,000 --> 01:02:37,800 Speaker 3: And the reason why is that they've come to realize 1215 01:02:37,840 --> 01:02:41,040 Speaker 3: that these social media backlash they're going to get if 1216 01:02:41,040 --> 01:02:44,200 Speaker 3: they cancel a lot of people's tickets is not necessarily 1217 01:02:44,320 --> 01:02:47,760 Speaker 3: worth the headache, worth the whatever financial cost they had 1218 01:02:47,760 --> 01:02:50,720 Speaker 3: to pay from folks getting that great deal. But on 1219 01:02:50,760 --> 01:02:54,040 Speaker 3: the flip side, they actually get some amount of social 1220 01:02:54,120 --> 01:02:57,000 Speaker 3: media benefit went from those mistake fars every once in 1221 01:02:57,040 --> 01:02:59,120 Speaker 3: a while, because the person who bought that one hundred 1222 01:02:59,120 --> 01:03:01,840 Speaker 3: and thirty six dollars round trip flight to Peru or 1223 01:03:01,880 --> 01:03:05,200 Speaker 3: to Columbia is now going you know, nobody buys that 1224 01:03:05,240 --> 01:03:07,600 Speaker 3: ticket and then just quietly goes about their day. They're 1225 01:03:07,600 --> 01:03:10,560 Speaker 3: telling everybody about the ticket. You know, they're saying the 1226 01:03:10,600 --> 01:03:14,000 Speaker 3: airline where they got it, and that might increase the 1227 01:03:14,080 --> 01:03:18,040 Speaker 3: airlines kind of brand, the likelihood that somebody might purchase 1228 01:03:18,120 --> 01:03:21,680 Speaker 3: from them in the future. And so I think, I like, 1229 01:03:21,800 --> 01:03:23,840 Speaker 3: I like to think about these mistakes theres a little 1230 01:03:23,880 --> 01:03:28,240 Speaker 3: bit more holistically, and that's why they end up honoring 1231 01:03:28,280 --> 01:03:30,480 Speaker 3: them most of the time. There are are times when 1232 01:03:30,520 --> 01:03:33,840 Speaker 3: they cancel it and it's unfortunate. Usually, though, when that happens, 1233 01:03:33,880 --> 01:03:36,240 Speaker 3: that's going to happen in the first few days after. 1234 01:03:36,360 --> 01:03:38,640 Speaker 3: It's not as though it's going to happen right before 1235 01:03:38,720 --> 01:03:40,800 Speaker 3: your trip and all of a sudden the airline pulls 1236 01:03:40,800 --> 01:03:41,440 Speaker 3: the rugout. 1237 01:03:41,960 --> 01:03:44,160 Speaker 1: Okay, what about all these things we hear about. There's 1238 01:03:44,200 --> 01:03:45,840 Speaker 1: so many like, you know, you got to use a 1239 01:03:45,920 --> 01:03:47,760 Speaker 1: VPN to book your flight, You got a book a 1240 01:03:47,800 --> 01:03:49,640 Speaker 1: flight on a Tuesday, you gotta wake up early in 1241 01:03:49,640 --> 01:03:52,440 Speaker 1: the morning. Do any of those things really work or 1242 01:03:52,600 --> 01:03:55,400 Speaker 1: you know, my advice to people generally when they're booking 1243 01:03:55,440 --> 01:03:58,240 Speaker 1: flights is if the price seems right to you and 1244 01:03:58,280 --> 01:04:00,320 Speaker 1: you're ready to book, go ahead and book it. You know, 1245 01:04:00,400 --> 01:04:03,440 Speaker 1: like it kind of like depends on the person, and 1246 01:04:03,520 --> 01:04:05,960 Speaker 1: if you feel like it's fair. Yes, it can always 1247 01:04:05,960 --> 01:04:08,800 Speaker 1: go down, it can always go up. But you know, 1248 01:04:08,960 --> 01:04:10,920 Speaker 1: what's your advice for people booking flights. 1249 01:04:11,440 --> 01:04:13,840 Speaker 3: Yeah, So there are a lot of those sort of 1250 01:04:14,400 --> 01:04:19,600 Speaker 3: huh retread myths about airfare that I think are a 1251 01:04:19,640 --> 01:04:22,360 Speaker 3: product of the fact that airfare is so volatile and 1252 01:04:22,480 --> 01:04:24,520 Speaker 3: seems like it makes no sense, and so we jump 1253 01:04:24,600 --> 01:04:28,040 Speaker 3: to sort of stock conclusions almost as a modern you know, 1254 01:04:28,120 --> 01:04:30,800 Speaker 3: twenty per century rain dance. Oh I did this dance 1255 01:04:30,840 --> 01:04:33,520 Speaker 3: and then it rained, Therefore my dance must have caused 1256 01:04:33,560 --> 01:04:35,800 Speaker 3: it to rain. I think that's the way a lot 1257 01:04:35,840 --> 01:04:40,760 Speaker 3: of people view, you know, searching for flights when when 1258 01:04:40,760 --> 01:04:43,200 Speaker 3: it changed, they think, oh, they must be tracking my cookies. 1259 01:04:43,280 --> 01:04:45,960 Speaker 3: Oh if I search an incognito would be different. We 1260 01:04:46,040 --> 01:04:49,280 Speaker 3: search for, you know, millions of airfares every single day. 1261 01:04:49,280 --> 01:04:52,200 Speaker 3: If anybody was going to notice fairs changing because of 1262 01:04:52,240 --> 01:04:55,320 Speaker 3: our searches, it would be us. But we don't see that, 1263 01:04:55,400 --> 01:04:57,880 Speaker 3: and instead, actually a brand that I did an experiment 1264 01:04:57,920 --> 01:05:02,720 Speaker 3: on this one search for from Denver to to Iceland, 1265 01:05:03,200 --> 01:05:06,160 Speaker 3: excuse me, Denver to London for and when the first 1266 01:05:06,160 --> 01:05:08,000 Speaker 3: time I searched it was four hundred and forty one 1267 01:05:08,000 --> 01:05:10,560 Speaker 3: dollars round trip. Second time I searched four hundred and 1268 01:05:10,560 --> 01:05:13,040 Speaker 3: forty one dollars round trip. I searched that one hundred 1269 01:05:13,080 --> 01:05:14,920 Speaker 3: times in a row. And we've got video of this 1270 01:05:15,040 --> 01:05:18,480 Speaker 3: on YouTube. On the one hundred search, just like the 1271 01:05:18,520 --> 01:05:22,240 Speaker 3: first search, still four hundred and forty one dollars round trip. 1272 01:05:22,600 --> 01:05:24,720 Speaker 3: The interesting thing though about that, you know, searching on 1273 01:05:24,800 --> 01:05:27,280 Speaker 3: Tuesday one pm or whatnot, if that's one that actually 1274 01:05:27,480 --> 01:05:30,400 Speaker 3: used to be true twenty years ago when airlines first 1275 01:05:30,400 --> 01:05:34,360 Speaker 3: started selling their tickets online, that they would load their 1276 01:05:34,400 --> 01:05:37,640 Speaker 3: fares typically once a week at a predetermined time, like 1277 01:05:37,880 --> 01:05:40,000 Speaker 3: say Tuesday at one pm. And so if you were 1278 01:05:40,000 --> 01:05:43,120 Speaker 3: one of the first people to search for those plates 1279 01:05:43,160 --> 01:05:45,560 Speaker 3: to buy a ticket right after they loaded, you would 1280 01:05:45,560 --> 01:05:48,880 Speaker 3: have first crack at those cheapest fares. The problem is 1281 01:05:48,920 --> 01:05:53,959 Speaker 3: that's not how airfare has been handled for years now. 1282 01:05:54,200 --> 01:06:00,320 Speaker 3: Nowadays it changes algorithmically. It's constantly repricing rather than somebody 1283 01:06:00,400 --> 01:06:03,160 Speaker 3: just changing the price once a week. And so the 1284 01:06:03,240 --> 01:06:05,360 Speaker 3: good news is that, look, if you want to search 1285 01:06:05,360 --> 01:06:08,040 Speaker 3: at Tuesday one PMO, if you want to search an 1286 01:06:08,080 --> 01:06:11,280 Speaker 3: incognito mode or clear cookies, it's not going to hurt airfare. 1287 01:06:11,520 --> 01:06:13,600 Speaker 3: It's just not going to do anything to actually make 1288 01:06:13,800 --> 01:06:15,920 Speaker 3: flights cheaper. To do that, there are a lot of 1289 01:06:15,960 --> 01:06:19,120 Speaker 3: different sort of best practices, like getting the timing of 1290 01:06:19,120 --> 01:06:22,600 Speaker 3: your book, where booking a certain period in advance of travel, 1291 01:06:22,760 --> 01:06:26,440 Speaker 3: usually about two to six months in advance, depending on 1292 01:06:26,480 --> 01:06:28,720 Speaker 3: the trip is kind of the sweet spot where cheap 1293 01:06:28,720 --> 01:06:30,720 Speaker 3: flights are most likely to pop up. 1294 01:06:31,120 --> 01:06:32,600 Speaker 2: All right, Scott, we're going to leave it there. 1295 01:06:32,880 --> 01:06:36,560 Speaker 1: Scott Key's founder and CEO of going dot com. Thanks 1296 01:06:36,600 --> 01:06:37,760 Speaker 1: so much for joining me today. 1297 01:06:38,320 --> 01:06:39,600 Speaker 3: Great to be on rich. Thank you. 1298 01:06:39,720 --> 01:06:42,200 Speaker 1: I've always wanted to do the thing where I ask 1299 01:06:42,360 --> 01:06:44,120 Speaker 1: all the people on the plane around me, like how 1300 01:06:44,160 --> 01:06:45,840 Speaker 1: much did you pay for your seat? How much did 1301 01:06:45,840 --> 01:06:47,520 Speaker 1: you pay for your seat? How much did you pay 1302 01:06:47,520 --> 01:06:49,320 Speaker 1: for your seat? I'm going to do that one day. 1303 01:06:49,520 --> 01:06:52,200 Speaker 1: All right, I'll put a link to the cheap airfare 1304 01:06:52,240 --> 01:06:55,760 Speaker 1: alerts on my website. Just go to rich on Tech 1305 01:06:56,040 --> 01:06:59,320 Speaker 1: dot TV. All right, coming up, news about WhatsApp. You 1306 01:06:59,360 --> 01:07:02,200 Speaker 1: can now use it on multiple devices. I'll explain what 1307 01:07:02,280 --> 01:07:04,600 Speaker 1: that's all about. Plus more of your calls at triple 1308 01:07:04,640 --> 01:07:08,360 Speaker 1: eight rich one oh one eight eight eight seven four 1309 01:07:08,400 --> 01:07:10,360 Speaker 1: to two, four to one zero one. Give me a 1310 01:07:10,360 --> 01:07:12,600 Speaker 1: call if you have a question about technology. You're listening 1311 01:07:12,600 --> 01:07:22,439 Speaker 1: to rich on Tech. Welcome back to rich on Tech. 1312 01:07:22,600 --> 01:07:28,280 Speaker 1: Rich Tamuro here talking technology with you. Let's go to 1313 01:07:28,360 --> 01:07:30,480 Speaker 1: Gary in Riverside. We tried this earlier. 1314 01:07:31,200 --> 01:07:32,040 Speaker 2: Gary. Are you there? 1315 01:07:32,840 --> 01:07:33,080 Speaker 8: Yeah? 1316 01:07:33,280 --> 01:07:34,120 Speaker 4: Do you got me? Now? 1317 01:07:34,240 --> 01:07:36,160 Speaker 2: I got you loud and clear. What's up? 1318 01:07:36,520 --> 01:07:36,800 Speaker 9: Man? 1319 01:07:36,880 --> 01:07:39,880 Speaker 4: I don't know what the heck I did. That's modern technology, right. 1320 01:07:39,960 --> 01:07:41,959 Speaker 1: I told you it needs to work when it needs 1321 01:07:42,000 --> 01:07:44,200 Speaker 1: to work, and it didn't work when you needed it 1322 01:07:44,200 --> 01:07:44,600 Speaker 1: to work. 1323 01:07:45,440 --> 01:07:47,720 Speaker 4: I must have hit the mute button by accident on 1324 01:07:47,760 --> 01:07:49,560 Speaker 4: my iPhone. I got a brand new iPhone. 1325 01:07:49,640 --> 01:07:50,280 Speaker 2: Oh nice, I. 1326 01:07:50,240 --> 01:07:53,440 Speaker 4: Got a trip. I've got a simple question that you 1327 01:07:53,680 --> 01:07:55,760 Speaker 4: I know you know a lot about, as you know. 1328 01:07:56,160 --> 01:08:00,480 Speaker 4: In October of twenty twenty five, the Windows ten will 1329 01:08:00,480 --> 01:08:02,040 Speaker 4: no longer get support. 1330 01:08:02,160 --> 01:08:03,280 Speaker 2: Right, correct? 1331 01:08:04,680 --> 01:08:09,680 Speaker 4: I have three old computers to ulip packer laptops. Those 1332 01:08:09,680 --> 01:08:13,720 Speaker 4: are thirteen years old, and I have a Samsung laptop 1333 01:08:13,840 --> 01:08:17,280 Speaker 4: that is eight years old. If there's no way that 1334 01:08:17,360 --> 01:08:19,960 Speaker 4: you can put the new Windows eleven into them to 1335 01:08:20,000 --> 01:08:22,120 Speaker 4: make them work, right, are can you? 1336 01:08:23,280 --> 01:08:23,800 Speaker 2: Unlikely? 1337 01:08:24,400 --> 01:08:27,920 Speaker 1: Maybe with the one that's maybe with the one that's 1338 01:08:27,960 --> 01:08:28,719 Speaker 1: eight years old. 1339 01:08:28,520 --> 01:08:32,479 Speaker 4: But I doubt it now I kind of Yeah, I 1340 01:08:32,479 --> 01:08:34,040 Speaker 4: wanted to ask, you know, I listened to you A 1341 01:08:34,040 --> 01:08:36,519 Speaker 4: lot of I didn't know about it. Even a lot 1342 01:08:36,520 --> 01:08:38,760 Speaker 4: of my friends don't even know about that that it's 1343 01:08:38,800 --> 01:08:39,240 Speaker 4: going to go. 1344 01:08:39,240 --> 01:08:42,160 Speaker 1: Under Well, yeah, I mean, look, it's you know, Windows 1345 01:08:42,160 --> 01:08:44,760 Speaker 1: ten came out in twenty fifteen, so it's you know, 1346 01:08:44,800 --> 01:08:48,520 Speaker 1: it gave it ten years and it's a pretty good lifespan. 1347 01:08:49,400 --> 01:08:49,640 Speaker 9: You know. 1348 01:08:49,840 --> 01:08:52,120 Speaker 1: They obviously gave a lot of people the update to 1349 01:08:52,160 --> 01:08:55,400 Speaker 1: Windows eleven. If your computer can handle it, not every 1350 01:08:55,400 --> 01:08:58,520 Speaker 1: computer can because they kind of increase the security requirements 1351 01:08:58,520 --> 01:09:01,040 Speaker 1: for that, and so some of the systems that don't 1352 01:09:01,080 --> 01:09:03,920 Speaker 1: have these chips, they just won't be able to upgrade 1353 01:09:03,920 --> 01:09:04,719 Speaker 1: to Windows eleven. 1354 01:09:05,360 --> 01:09:07,160 Speaker 2: So what to do? 1355 01:09:07,439 --> 01:09:11,160 Speaker 1: So, Gary, are you a computer tinker at all? 1356 01:09:11,280 --> 01:09:11,559 Speaker 3: Or no. 1357 01:09:13,600 --> 01:09:16,559 Speaker 1: Kind of Okay, So I mean there's one option that 1358 01:09:16,680 --> 01:09:19,720 Speaker 1: I would recommend if you want to get Now we're 1359 01:09:19,720 --> 01:09:21,280 Speaker 1: talking you still have a year and a half. 1360 01:09:21,439 --> 01:09:22,679 Speaker 2: You know, you don't have to do this today. 1361 01:09:22,760 --> 01:09:25,880 Speaker 1: Yeah, but I'm just you know, so in that time, 1362 01:09:26,080 --> 01:09:30,040 Speaker 1: obviously you have you're talking three computers. Now, of course, 1363 01:09:30,120 --> 01:09:32,000 Speaker 1: these computers are not going to cease to work. The 1364 01:09:32,280 --> 01:09:34,559 Speaker 1: big thing that's going to happen is that there's no 1365 01:09:34,680 --> 01:09:39,040 Speaker 1: more security updates for these and now Microsoft may change 1366 01:09:39,040 --> 01:09:40,519 Speaker 1: their mind in the next year and a half and 1367 01:09:40,560 --> 01:09:41,720 Speaker 1: they may say, you know what, we're going to do 1368 01:09:41,760 --> 01:09:44,040 Speaker 1: another six months of security updates because we noticed that 1369 01:09:44,080 --> 01:09:46,360 Speaker 1: a lot of people are still on these systems, right, 1370 01:09:46,680 --> 01:09:49,160 Speaker 1: you know, we've seen that happen before, it could happen again. 1371 01:09:50,240 --> 01:09:50,439 Speaker 8: Yeah. 1372 01:09:50,800 --> 01:09:52,640 Speaker 1: The other thing is, you know, you can plan for 1373 01:09:52,680 --> 01:09:54,559 Speaker 1: a new computer in that time, and you know you 1374 01:09:54,600 --> 01:09:56,280 Speaker 1: have three of them, so that's a little bit trickier, 1375 01:09:56,320 --> 01:09:59,760 Speaker 1: but you know that's that's coming up. But there's something 1376 01:09:59,800 --> 01:10:03,280 Speaker 1: called Chrome os Flex and this is this basically would 1377 01:10:03,320 --> 01:10:06,880 Speaker 1: turn your computer into a Chrome book. And so I 1378 01:10:06,960 --> 01:10:09,720 Speaker 1: talk about this on the show a lot because if 1379 01:10:09,720 --> 01:10:11,320 Speaker 1: you have an older computer that you still want to 1380 01:10:11,360 --> 01:10:13,519 Speaker 1: get some use out of it's not a bad way 1381 01:10:13,560 --> 01:10:17,080 Speaker 1: to do that, and right right, you can install it yourself. 1382 01:10:17,120 --> 01:10:17,839 Speaker 1: It's free. 1383 01:10:18,280 --> 01:10:18,479 Speaker 2: Now. 1384 01:10:18,560 --> 01:10:21,120 Speaker 1: When I first tested this couple, probably when it was 1385 01:10:21,120 --> 01:10:24,160 Speaker 1: first announced a year ago or so, it uh, you know, 1386 01:10:24,160 --> 01:10:26,599 Speaker 1: it's a little buggy, little little wonky. I have not 1387 01:10:26,680 --> 01:10:29,920 Speaker 1: tried it since, but I imagine that it's gotten a 1388 01:10:29,920 --> 01:10:32,360 Speaker 1: lot better. And so that's you know, maybe try this 1389 01:10:32,439 --> 01:10:34,559 Speaker 1: on one of your machines and see what you think 1390 01:10:34,600 --> 01:10:35,040 Speaker 1: of it. 1391 01:10:35,280 --> 01:10:39,040 Speaker 4: Right right right, Okay, that sounds that sounds good. 1392 01:10:38,800 --> 01:10:40,760 Speaker 1: And I'd say try it on the oldest one. Let's 1393 01:10:40,800 --> 01:10:42,320 Speaker 1: just you know, get all this stuff off of their 1394 01:10:42,439 --> 01:10:45,000 Speaker 1: you know whatever. I believe you could run it right 1395 01:10:45,040 --> 01:10:47,960 Speaker 1: from a flash drive, so you might even try that 1396 01:10:48,040 --> 01:10:49,839 Speaker 1: and just just see what happens. 1397 01:10:49,920 --> 01:10:52,240 Speaker 2: But right right, what do you what do you do 1398 01:10:52,280 --> 01:10:54,679 Speaker 2: with these computers? They're still working thirteen years later? 1399 01:10:54,760 --> 01:10:57,320 Speaker 4: Yeah, they're still working. I do my banking and everything. 1400 01:10:58,600 --> 01:11:02,599 Speaker 4: They've been working fine. My main is a EULID packer 1401 01:11:03,160 --> 01:11:05,720 Speaker 4: and uh, I've got it in front of me now it. 1402 01:11:05,720 --> 01:11:06,679 Speaker 7: Still works fine. 1403 01:11:06,880 --> 01:11:08,040 Speaker 3: Wow, I put it. 1404 01:11:08,080 --> 01:11:09,760 Speaker 4: I put an SSD drive in it. 1405 01:11:10,040 --> 01:11:12,160 Speaker 2: Wow, so makes it nice and fast. 1406 01:11:12,880 --> 01:11:14,639 Speaker 4: It made it go five times faster. 1407 01:11:15,080 --> 01:11:17,759 Speaker 1: Well, if you put an SSD drive in your computer. Gary, 1408 01:11:17,840 --> 01:11:19,759 Speaker 1: I think you can install Chrome OS Flex. 1409 01:11:20,520 --> 01:11:22,519 Speaker 4: Okay, I put them in, all three of them. 1410 01:11:22,680 --> 01:11:24,960 Speaker 1: Try it and see what you know. I want you 1411 01:11:25,000 --> 01:11:26,799 Speaker 1: to report back. That's your homework assignment. 1412 01:11:26,800 --> 01:11:30,240 Speaker 4: Okay, okay, so chrome Chrome FX. 1413 01:11:29,880 --> 01:11:35,439 Speaker 1: Chrome OS Flex, Chrome Chrome Operating System Flex f l 1414 01:11:35,479 --> 01:11:39,160 Speaker 1: e X Okay, So look it up and you know 1415 01:11:39,240 --> 01:11:41,680 Speaker 1: that's your homework. Do that, install it and report back 1416 01:11:41,720 --> 01:11:42,680 Speaker 1: to me on what you think about it. 1417 01:11:42,840 --> 01:11:45,439 Speaker 4: Call you back right on. Love your show, listen to 1418 01:11:45,520 --> 01:11:47,559 Speaker 4: you all the time. I watch it on Channel five. 1419 01:11:47,960 --> 01:11:51,120 Speaker 1: Awesome, Gary, Awesome, thanks a lot, Gary, appreciate it. Okay, 1420 01:11:51,280 --> 01:11:51,840 Speaker 1: have a great day. 1421 01:11:52,280 --> 01:11:53,519 Speaker 4: Thanks for getting me back on. 1422 01:11:53,720 --> 01:11:58,400 Speaker 2: Yeah, no problem, thank you, all right, bye bye. All right, 1423 01:11:58,439 --> 01:11:59,080 Speaker 2: there you have it. 1424 01:11:59,439 --> 01:12:02,160 Speaker 1: So I talk about this stuff because you know, if 1425 01:12:02,240 --> 01:12:04,320 Speaker 1: your computer's work. Look at Gary just called. He's got 1426 01:12:04,320 --> 01:12:07,520 Speaker 1: a computer that's thirteen years old. People are always complaining 1427 01:12:07,560 --> 01:12:09,719 Speaker 1: about you know, these computers don't last a long time. 1428 01:12:09,760 --> 01:12:12,560 Speaker 1: I got to redo my computer all the time. My computers. 1429 01:12:12,680 --> 01:12:15,559 Speaker 1: My dad. I gave him my old MacBook and I 1430 01:12:15,600 --> 01:12:17,760 Speaker 1: looked it up last time I was there, and I 1431 01:12:17,800 --> 01:12:20,000 Speaker 1: think it was going on ten years old, and it 1432 01:12:20,120 --> 01:12:22,800 Speaker 1: was just fine. Now he was complaining about a couple 1433 01:12:22,840 --> 01:12:25,000 Speaker 1: little things about it, this and that, but most of 1434 01:12:25,040 --> 01:12:28,120 Speaker 1: it was pretty simple stuff that could be fixed. And 1435 01:12:28,880 --> 01:12:30,400 Speaker 1: I'm not going to say it was user but you 1436 01:12:30,439 --> 01:12:32,400 Speaker 1: know what it is. Sometimes it is you just feel 1437 01:12:32,400 --> 01:12:34,160 Speaker 1: like it's you know, it's not working the way you 1438 01:12:34,200 --> 01:12:36,559 Speaker 1: want it to. But I'm telling you, these computers can 1439 01:12:36,640 --> 01:12:40,519 Speaker 1: last a really long time. And there you go thirteen years. 1440 01:12:40,520 --> 01:12:44,479 Speaker 1: And look at Windows ten came out in July twenty ninth, 1441 01:12:44,560 --> 01:12:49,320 Speaker 1: twenty fifteen, and it's going to be retired on October fourteenth, 1442 01:12:49,400 --> 01:12:52,040 Speaker 1: twenty twenty five. So you've got a lot of time 1443 01:12:52,320 --> 01:12:55,160 Speaker 1: for this too to be retired. You still have a 1444 01:12:55,200 --> 01:12:58,759 Speaker 1: year and a half. That's ten solid years of using 1445 01:12:58,800 --> 01:13:01,680 Speaker 1: an operating system. By the way, you didn't have to 1446 01:13:01,680 --> 01:13:05,400 Speaker 1: pay for any updates for so I think that's a 1447 01:13:05,439 --> 01:13:07,240 Speaker 1: win in my book. And by the way, you also 1448 01:13:07,280 --> 01:13:11,320 Speaker 1: got Windows eleven for free. For a majority or maybe 1449 01:13:11,320 --> 01:13:14,200 Speaker 1: not a majority, but a large amount of those computers 1450 01:13:14,200 --> 01:13:16,840 Speaker 1: that were running Windows ten were able to upgrade to 1451 01:13:16,920 --> 01:13:20,000 Speaker 1: Windows eleven. So there you have it, all right. I 1452 01:13:20,000 --> 01:13:23,639 Speaker 1: told you about WhatsApp new feature. You can now run 1453 01:13:23,680 --> 01:13:27,600 Speaker 1: WhatsApp across multiple phones. This was announced by Meta that 1454 01:13:27,680 --> 01:13:31,360 Speaker 1: owns WhatsApp. This is a feature that was highly requested. 1455 01:13:31,400 --> 01:13:35,040 Speaker 1: In fact, when I was looking for messaging apps, I 1456 01:13:35,160 --> 01:13:39,280 Speaker 1: chose Telegram because I can install it on multiple phones 1457 01:13:39,560 --> 01:13:41,880 Speaker 1: versus WhatsApp, which is linked to one phone. 1458 01:13:42,400 --> 01:13:45,000 Speaker 2: You can have it on. 1459 01:13:44,000 --> 01:13:47,120 Speaker 1: One phone plus additional devices like a web browser, a 1460 01:13:47,120 --> 01:13:49,320 Speaker 1: tablet or a desktop. But you could not install it 1461 01:13:49,360 --> 01:13:52,800 Speaker 1: on another phone simultaneously. Well, now you can. So now 1462 01:13:52,840 --> 01:13:56,600 Speaker 1: you can link up up to four additional phones. You 1463 01:13:56,600 --> 01:13:58,559 Speaker 1: can now link your phone as up to one of 1464 01:13:58,640 --> 01:14:03,680 Speaker 1: four additional devices. So if you've got multiple phones, you 1465 01:14:03,720 --> 01:14:06,360 Speaker 1: can have your same chats on all of those phones. 1466 01:14:06,479 --> 01:14:09,200 Speaker 1: If you're a small business owner you've got different employees 1467 01:14:09,240 --> 01:14:12,080 Speaker 1: that are all using your same WhatsApp account to answer messages, 1468 01:14:12,120 --> 01:14:15,400 Speaker 1: you can do that. This will be available to everyone 1469 01:14:15,439 --> 01:14:17,479 Speaker 1: in the coming weeks. It has started to roll out, 1470 01:14:17,520 --> 01:14:21,400 Speaker 1: so update your WhatsApp if you don't have the ability 1471 01:14:21,439 --> 01:14:23,320 Speaker 1: to install it on multiple devices. 1472 01:14:23,360 --> 01:14:24,400 Speaker 2: It will be there soon. 1473 01:14:24,880 --> 01:14:27,120 Speaker 1: It's coming out over the next few weeks, so when 1474 01:14:27,120 --> 01:14:29,719 Speaker 1: they roll out things, it's not available to everyone at once, 1475 01:14:29,880 --> 01:14:33,160 Speaker 1: just to make sure that there's no issues with the rollout. 1476 01:14:33,200 --> 01:14:36,760 Speaker 1: But again, really really cool because WhatsApp is encrypted end 1477 01:14:36,800 --> 01:14:39,439 Speaker 1: to end by default. That means nobody else can read 1478 01:14:39,479 --> 01:14:42,640 Speaker 1: your messages, not even Meta if they wanted to. So 1479 01:14:42,680 --> 01:14:46,320 Speaker 1: it's highly highly secure and quite honestly, if you don't 1480 01:14:46,360 --> 01:14:50,320 Speaker 1: mind Meta and Facebook making the app that you use, 1481 01:14:50,479 --> 01:14:54,160 Speaker 1: it's a really good option. So WhatsApp now available across 1482 01:14:54,320 --> 01:14:57,479 Speaker 1: multiple phones. If you've been wanting that feature, it is 1483 01:14:57,600 --> 01:14:58,720 Speaker 1: now available. 1484 01:15:00,160 --> 01:15:01,160 Speaker 2: Coming up, we're gonna. 1485 01:15:00,960 --> 01:15:03,599 Speaker 1: Talk about headphones in the next hour, but that wraps 1486 01:15:03,680 --> 01:15:05,360 Speaker 1: up this hour of the show. Give me a call 1487 01:15:05,439 --> 01:15:08,280 Speaker 1: triple eight rich one oh one. You're listening to rich 1488 01:15:08,360 --> 01:15:19,839 Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro 1489 01:15:19,960 --> 01:15:25,840 Speaker 1: here talking technology. Our number three of the show. It's 1490 01:15:25,840 --> 01:15:27,960 Speaker 1: about this time when I say, how did this go 1491 01:15:28,120 --> 01:15:28,759 Speaker 1: so fast? 1492 01:15:29,360 --> 01:15:29,519 Speaker 3: You know? 1493 01:15:29,560 --> 01:15:31,840 Speaker 1: I wait six Well do I wait six or seven 1494 01:15:31,920 --> 01:15:33,240 Speaker 1: days to do the show every week? 1495 01:15:33,439 --> 01:15:34,800 Speaker 2: And then it goes by like that. 1496 01:15:35,640 --> 01:15:38,439 Speaker 1: Eight a eight rich one oh one eight eight eight 1497 01:15:38,680 --> 01:15:42,320 Speaker 1: seven four to two four to one zero one. It's 1498 01:15:42,320 --> 01:15:44,360 Speaker 1: all thanks to you, by the way, because you make 1499 01:15:44,400 --> 01:15:47,160 Speaker 1: the show. I mean I just sit here and talk. 1500 01:15:47,560 --> 01:15:51,200 Speaker 1: You call in with these great questions and really really 1501 01:15:51,200 --> 01:15:53,840 Speaker 1: make the show interesting and take it in directions that 1502 01:15:54,600 --> 01:15:55,439 Speaker 1: I don't think of. 1503 01:15:55,640 --> 01:15:56,759 Speaker 2: I mean, I just have the stories. 1504 01:15:56,800 --> 01:15:58,280 Speaker 1: I'm going to talk about to make sure that you 1505 01:15:58,320 --> 01:16:01,559 Speaker 1: know about the tech stuff that's important every week, and 1506 01:16:01,600 --> 01:16:03,800 Speaker 1: that you're up to date. And when people ask you 1507 01:16:03,840 --> 01:16:05,439 Speaker 1: something and you say, oh, hey, I know about that. 1508 01:16:05,760 --> 01:16:06,120 Speaker 2: I know. 1509 01:16:06,600 --> 01:16:09,200 Speaker 1: I know Windows is retiring in twenty twenty five, the 1510 01:16:09,240 --> 01:16:09,920 Speaker 1: Windows ten. 1511 01:16:10,479 --> 01:16:10,960 Speaker 3: I know that. 1512 01:16:11,720 --> 01:16:12,599 Speaker 2: So you feel smart? 1513 01:16:13,320 --> 01:16:18,200 Speaker 1: All right, Let's go to Peter in San Gabriel, California. 1514 01:16:18,280 --> 01:16:20,080 Speaker 2: Peter, you're on with Rich. 1515 01:16:22,600 --> 01:16:22,720 Speaker 3: Uh? 1516 01:16:22,720 --> 01:16:23,880 Speaker 2: Oh, Peter, are you there? 1517 01:16:24,840 --> 01:16:28,280 Speaker 1: I just said how great you were and you're leaving 1518 01:16:28,320 --> 01:16:31,360 Speaker 1: me hanging Peter in San Gabriel. Do you have your 1519 01:16:31,360 --> 01:16:33,880 Speaker 1: phone on mute? No, he's not there. All right, we'll 1520 01:16:33,880 --> 01:16:36,439 Speaker 1: try again with Peter. Maybe we'll come back. 1521 01:16:37,720 --> 01:16:40,479 Speaker 2: In the meantime. Let's see what should I tell you about? 1522 01:16:40,520 --> 01:16:46,400 Speaker 1: Now, let's tell you about robotic vacuum maker Nido is 1523 01:16:46,439 --> 01:16:51,000 Speaker 1: shutting down. So I never did a review on this 1524 01:16:51,600 --> 01:16:54,400 Speaker 1: robotic vacuum. I like the eye robots, but there's a 1525 01:16:54,439 --> 01:16:57,439 Speaker 1: whole bunch of other vacuums out there, and Nido was 1526 01:16:57,479 --> 01:17:01,760 Speaker 1: one of the more popular brands the other distinctively de 1527 01:17:02,040 --> 01:17:03,600 Speaker 1: shaped robot vacuums. 1528 01:17:04,200 --> 01:17:05,320 Speaker 2: But they're closing up shop. 1529 01:17:05,400 --> 01:17:08,920 Speaker 1: They told tech Hive that this company is being closed 1530 01:17:08,920 --> 01:17:13,280 Speaker 1: down despite lots of restructuring efforts. So the good news 1531 01:17:13,400 --> 01:17:16,679 Speaker 1: is if you have one of these robots, they are 1532 01:17:16,720 --> 01:17:21,599 Speaker 1: going to basically keep them running for at least five years. 1533 01:17:22,400 --> 01:17:25,800 Speaker 1: So spare parts and repair service will be at least 1534 01:17:25,840 --> 01:17:28,400 Speaker 1: five years, and the cloud services will be at least 1535 01:17:28,400 --> 01:17:30,519 Speaker 1: five years. So if you have one, you've got a 1536 01:17:30,560 --> 01:17:33,800 Speaker 1: little bit of a runway for your vacuum to still 1537 01:17:34,960 --> 01:17:37,679 Speaker 1: work before it totally sucks. 1538 01:17:37,880 --> 01:17:38,680 Speaker 2: Ha, get it. 1539 01:17:41,200 --> 01:17:43,080 Speaker 1: I know I'm in here by myself, you know, sometimes 1540 01:17:43,120 --> 01:17:46,360 Speaker 1: I just have to amuse myself. Nido was founded in 1541 01:17:46,360 --> 01:17:49,040 Speaker 1: two thousand and five, and a lot of people like 1542 01:17:49,080 --> 01:17:52,439 Speaker 1: the robots. They were reviewed pretty highly. They also were 1543 01:17:52,479 --> 01:17:56,559 Speaker 1: among the first to incorporate lightar technology to map out 1544 01:17:56,600 --> 01:17:59,720 Speaker 1: the room. But Nito going away, So if you've got one, 1545 01:18:00,520 --> 01:18:02,639 Speaker 1: you've got five years to plan for a new one. 1546 01:18:03,640 --> 01:18:06,040 Speaker 2: All right, do we have it? Looks like Peter is back? 1547 01:18:06,120 --> 01:18:07,000 Speaker 2: Pete be there? 1548 01:18:07,160 --> 01:18:08,120 Speaker 10: Yes? 1549 01:18:08,720 --> 01:18:11,120 Speaker 1: What happened? When we need a technology to work? It 1550 01:18:11,120 --> 01:18:13,040 Speaker 1: didn't work? Why are we seeing this trend? 1551 01:18:14,040 --> 01:18:16,240 Speaker 10: I don't know. But this phone, I don't know what 1552 01:18:16,320 --> 01:18:25,120 Speaker 10: it is is Okay and I have a nineteen twenty 1553 01:18:25,240 --> 01:18:30,920 Speaker 10: nineteen version Nissan Okay and my singer compos is the 1554 01:18:31,000 --> 01:18:37,760 Speaker 10: one the computer and everything. When I go to when 1555 01:18:37,800 --> 01:18:41,919 Speaker 10: I started with this car, I got the map actually 1556 01:18:42,040 --> 01:18:44,400 Speaker 10: to show up on this thing. But I don't know 1557 01:18:44,439 --> 01:18:46,479 Speaker 10: how I did it, but now it won't throw up 1558 01:18:47,040 --> 01:18:49,360 Speaker 10: when I wanted to, and it just goes through the 1559 01:18:49,360 --> 01:18:53,840 Speaker 10: bluetooth and it just gives me voice direction. I wanted 1560 01:18:53,920 --> 01:18:56,960 Speaker 10: to actually move it from the phone, like put the 1561 01:18:56,960 --> 01:18:59,360 Speaker 10: phone up to the side, looking on the screen. 1562 01:18:59,400 --> 01:19:02,320 Speaker 1: What kind of phone you said? You have an Android phone? Right, 1563 01:19:02,400 --> 01:19:06,320 Speaker 1: You're you're breaking up a lot, but okay, motog moto 1564 01:19:06,400 --> 01:19:08,080 Speaker 1: g and are you plugging the phone in or is 1565 01:19:08,120 --> 01:19:10,920 Speaker 1: it wireless? 1566 01:19:11,800 --> 01:19:16,600 Speaker 10: It's wireless. It's going on by bluetooth. And I noticed that. 1567 01:19:17,760 --> 01:19:20,680 Speaker 1: Okay, let me on, maybe move to a little bit 1568 01:19:20,680 --> 01:19:23,160 Speaker 1: of a better signal area in your home, because I'm 1569 01:19:23,200 --> 01:19:26,520 Speaker 1: really having trouble hearing you. But from what I'm gathering, 1570 01:19:26,800 --> 01:19:30,879 Speaker 1: you are trying to get your Android Auto and maps 1571 01:19:31,040 --> 01:19:34,240 Speaker 1: on the center console of the car, versus just having 1572 01:19:34,240 --> 01:19:36,160 Speaker 1: it speak the directions. 1573 01:19:36,240 --> 01:19:36,760 Speaker 2: Is that right? 1574 01:19:37,680 --> 01:19:38,000 Speaker 10: Right? 1575 01:19:38,600 --> 01:19:38,960 Speaker 2: Okay? 1576 01:19:40,840 --> 01:19:45,400 Speaker 1: Well, it sounds like if your car has Android Auto 1577 01:19:45,479 --> 01:19:48,519 Speaker 1: and you said you have a Nissan Versa. I think 1578 01:19:48,560 --> 01:19:52,000 Speaker 1: you said twenty nineteen. So let's take a look if 1579 01:19:52,000 --> 01:19:56,200 Speaker 1: that has Android Auto. So it does look like it 1580 01:19:56,240 --> 01:19:59,280 Speaker 1: has it, so that's good news. What I would do 1581 01:19:59,560 --> 01:20:03,120 Speaker 1: is try plugging in your phone and seeing if that 1582 01:20:03,320 --> 01:20:06,040 Speaker 1: helps to bring up the Android Auto. The other thing 1583 01:20:06,080 --> 01:20:09,360 Speaker 1: you might want to do is reset the connection. So 1584 01:20:09,439 --> 01:20:14,360 Speaker 1: go on your dashboard, delete the Bluetooth connection between the phone, 1585 01:20:15,000 --> 01:20:19,240 Speaker 1: and then replug it in. Now if you are okay, 1586 01:20:19,280 --> 01:20:22,600 Speaker 1: So it does have wireless, so it looks like it 1587 01:20:22,600 --> 01:20:25,360 Speaker 1: looks like you do have some wireless connections available to 1588 01:20:25,400 --> 01:20:28,880 Speaker 1: you at this with this setup. But have you tried 1589 01:20:29,080 --> 01:20:32,760 Speaker 1: restarting all of your different Have you tried restarting all 1590 01:20:32,760 --> 01:20:35,280 Speaker 1: of the different connections to this like, have you tried 1591 01:20:35,320 --> 01:20:36,040 Speaker 1: reconnecting it? 1592 01:20:36,160 --> 01:20:36,320 Speaker 3: Or no? 1593 01:20:37,439 --> 01:20:43,519 Speaker 10: Well, as fun, it's like when I'm on a a 1594 01:20:43,560 --> 01:20:46,439 Speaker 10: phone call or or where I'm listening to the radio, 1595 01:20:47,400 --> 01:20:55,760 Speaker 10: it's it's tend to tell me the bluetooth. Okay, so 1596 01:20:55,800 --> 01:20:59,479 Speaker 10: look on my phone and yeah, the Bluetooth goes up. 1597 01:21:00,080 --> 01:21:01,760 Speaker 10: Wondering if it's the loops. 1598 01:21:01,840 --> 01:21:02,519 Speaker 9: On the phone. 1599 01:21:02,640 --> 01:21:04,040 Speaker 2: Yeah, Well, if I need. 1600 01:21:03,880 --> 01:21:07,840 Speaker 10: To update or something, it keeps going out. 1601 01:21:08,080 --> 01:21:11,639 Speaker 1: Yeah, Well, considering the way you're sounding on this phone calls, 1602 01:21:11,800 --> 01:21:14,120 Speaker 1: it sounds like it could be a problem with your phone. 1603 01:21:14,680 --> 01:21:18,759 Speaker 1: It sounds like it's it's almost like something is running 1604 01:21:18,760 --> 01:21:20,840 Speaker 1: in the background of your phone that's causing it to 1605 01:21:20,960 --> 01:21:23,719 Speaker 1: chop up. So a couple things I would do. Number One, 1606 01:21:24,560 --> 01:21:27,679 Speaker 1: on your Android phone, I would go through your list 1607 01:21:27,720 --> 01:21:29,400 Speaker 1: of apps and get rid of any apps that you 1608 01:21:29,400 --> 01:21:32,600 Speaker 1: don't recognize or don't need. Once you do that, I 1609 01:21:32,600 --> 01:21:35,760 Speaker 1: would go through and update all of your apps. Then 1610 01:21:35,800 --> 01:21:39,080 Speaker 1: I would go through and I would update the software 1611 01:21:39,120 --> 01:21:42,320 Speaker 1: on your device, so make sure that your software is 1612 01:21:42,439 --> 01:21:45,479 Speaker 1: up to date by going into your settings and updating 1613 01:21:45,520 --> 01:21:49,479 Speaker 1: your Android software on your phone. Once all that is done, 1614 01:21:50,000 --> 01:21:53,080 Speaker 1: I would then go into your settings and search for 1615 01:21:53,240 --> 01:21:57,160 Speaker 1: reset and then you'll get a thing for reset options, 1616 01:21:57,640 --> 01:22:00,400 Speaker 1: and there's this, there's an option for reset Fi Fi 1617 01:22:00,840 --> 01:22:05,760 Speaker 1: Mobile and Bluetooth. I would tap that and then reset 1618 01:22:05,880 --> 01:22:07,800 Speaker 1: all of those settings. Now, what that's going to do 1619 01:22:08,280 --> 01:22:10,960 Speaker 1: is it's going to clear out all of the Wi 1620 01:22:11,000 --> 01:22:14,200 Speaker 1: Fi and Bluetooth settings you have on your phone currently, 1621 01:22:14,600 --> 01:22:16,880 Speaker 1: which means you will have to connect it to your 1622 01:22:16,920 --> 01:22:20,400 Speaker 1: car once again. But before you do that, I would 1623 01:22:20,479 --> 01:22:23,000 Speaker 1: go on the versa and I would go into your 1624 01:22:23,040 --> 01:22:26,040 Speaker 1: profiles for your Bluetooth and I would delete my phone 1625 01:22:26,200 --> 01:22:29,240 Speaker 1: out of those profiles. So basically you are starting with 1626 01:22:29,280 --> 01:22:33,559 Speaker 1: a completely fresh slate, and then I would go through 1627 01:22:33,680 --> 01:22:38,599 Speaker 1: I would plug your phone in using USB. It should say, hey, 1628 01:22:38,640 --> 01:22:40,680 Speaker 1: we noticed you have Android Auto. Do you want to 1629 01:22:40,800 --> 01:22:43,519 Speaker 1: use it? And go through the setup process of pairing 1630 01:22:43,560 --> 01:22:47,320 Speaker 1: your phone with Android Auto and the Bluetooth, and then 1631 01:22:47,960 --> 01:22:50,320 Speaker 1: go ahead and play some music, make a phone call, 1632 01:22:50,720 --> 01:22:53,439 Speaker 1: try out the Android Auto. If it's still not working, 1633 01:22:54,520 --> 01:22:56,639 Speaker 1: you could have a bigger problem on your hands with 1634 01:22:56,680 --> 01:22:59,560 Speaker 1: your phone or the car. But if you want a 1635 01:22:59,560 --> 01:23:02,360 Speaker 1: troublesh the car, just get a friend that has an 1636 01:23:02,400 --> 01:23:06,240 Speaker 1: Android phone and plug in their phone and see if 1637 01:23:06,640 --> 01:23:08,920 Speaker 1: if it works. And if it does work, then you 1638 01:23:08,960 --> 01:23:12,040 Speaker 1: know it's your phone. But just based on Peter how 1639 01:23:12,080 --> 01:23:14,160 Speaker 1: you were sounding here, it sounds like it's something on 1640 01:23:14,200 --> 01:23:16,320 Speaker 1: your phone. I would go ahead and kind of just 1641 01:23:16,400 --> 01:23:20,280 Speaker 1: restart things, reset things, and see if that triggers the 1642 01:23:20,280 --> 01:23:22,720 Speaker 1: help that you need to get this all figured out. 1643 01:23:22,920 --> 01:23:26,120 Speaker 1: So good question, and hopefully you get that figured out, 1644 01:23:26,120 --> 01:23:29,400 Speaker 1: because there's nothing worse than your phone not working in 1645 01:23:29,400 --> 01:23:32,519 Speaker 1: your car. That's just not fun. And so believe me, 1646 01:23:32,960 --> 01:23:35,519 Speaker 1: it's happened. It's not a good thing, and you want 1647 01:23:35,560 --> 01:23:38,000 Speaker 1: that to work. So great question. Thanks for giving me 1648 01:23:38,000 --> 01:23:41,559 Speaker 1: a call today. From San Gabriel, Peter and San Gabriel. 1649 01:23:41,600 --> 01:23:44,040 Speaker 1: By the way, all I could think of was Peter 1650 01:23:44,160 --> 01:23:47,960 Speaker 1: Gabriel in your Eyes that song, because on my screen 1651 01:23:48,000 --> 01:23:50,800 Speaker 1: here it says Peter Gabriel. So that's all I see 1652 01:23:50,840 --> 01:23:54,000 Speaker 1: when I see that triple A Rich one one eight 1653 01:23:54,040 --> 01:23:56,960 Speaker 1: eight eight seven four to two four to one zero one. 1654 01:23:57,000 --> 01:23:58,439 Speaker 1: If you want to get in on a phone call. 1655 01:23:58,920 --> 01:24:01,439 Speaker 1: Coming up later on the show, we're gonna have Lauren Dragon. 1656 01:24:01,920 --> 01:24:05,680 Speaker 1: She is the Wirecutter reviewer for headphones. She's gonna tell 1657 01:24:05,760 --> 01:24:08,880 Speaker 1: us her best picks for headphones and also talk about 1658 01:24:08,920 --> 01:24:10,519 Speaker 1: the over the counter hearing aids. 1659 01:24:11,000 --> 01:24:12,960 Speaker 2: Something I tried out this week that I think is 1660 01:24:13,080 --> 01:24:13,759 Speaker 2: really cool. 1661 01:24:13,880 --> 01:24:16,200 Speaker 1: My friend told me about it many many months ago, 1662 01:24:16,240 --> 01:24:18,439 Speaker 1: I think last summer, and I finally got around. 1663 01:24:18,240 --> 01:24:19,560 Speaker 2: To doing it. 1664 01:24:19,560 --> 01:24:24,240 Speaker 1: It's called cinch Cynch and I linked it up on 1665 01:24:24,280 --> 01:24:27,400 Speaker 1: my website rich on tech dot TV. But instead of 1666 01:24:27,439 --> 01:24:31,040 Speaker 1: going to exchange your pro paine tanks, you literally just 1667 01:24:31,160 --> 01:24:34,400 Speaker 1: download the app, fill out the form, and they will 1668 01:24:34,439 --> 01:24:37,200 Speaker 1: come to you and exchange your pro pain tanks. Now 1669 01:24:38,000 --> 01:24:40,240 Speaker 1: you might think, oh, Rich, it's gonna be so expensive, 1670 01:24:40,720 --> 01:24:43,000 Speaker 1: you're gonna pay No, it was like basically the same 1671 01:24:43,080 --> 01:24:46,080 Speaker 1: price as me lugging around the tanks to the gas 1672 01:24:46,160 --> 01:24:49,559 Speaker 1: station and exchanging them. And when you do that, like 1673 01:24:49,600 --> 01:24:51,400 Speaker 1: for me, I don't want to do any other errands 1674 01:24:51,400 --> 01:24:53,240 Speaker 1: because you know, these tanks are rolling around in the 1675 01:24:53,240 --> 01:24:55,599 Speaker 1: back of your car, and when they roll, they really 1676 01:24:55,680 --> 01:24:58,920 Speaker 1: roll hard. And so this was so easy. I did 1677 01:24:58,960 --> 01:25:04,000 Speaker 1: the form, I signed up the exchange. Whatever it costs 1678 01:25:04,080 --> 01:25:06,599 Speaker 1: was about the same as the gas station. If you're 1679 01:25:06,640 --> 01:25:08,720 Speaker 1: a first time customer, you get like a pretty good deal. 1680 01:25:08,760 --> 01:25:11,840 Speaker 1: It's like ten bucks for your first exchange. I left 1681 01:25:11,880 --> 01:25:15,200 Speaker 1: two tanks out overnight. They come to your house. I 1682 01:25:15,240 --> 01:25:17,160 Speaker 1: heard the truck come. I looked outside. I saw a 1683 01:25:17,160 --> 01:25:19,360 Speaker 1: big pickup truck with a whole bunch of pro Paine tanks. 1684 01:25:19,680 --> 01:25:22,040 Speaker 1: They took my old tanks, they replaced them with the 1685 01:25:22,080 --> 01:25:24,759 Speaker 1: new ones, and I did not have to leave my house. 1686 01:25:25,240 --> 01:25:27,280 Speaker 1: This is like a game changer for me because it 1687 01:25:27,320 --> 01:25:30,200 Speaker 1: was just so easy. Because exchanging pro Paine tanks is 1688 01:25:30,240 --> 01:25:32,639 Speaker 1: something I never want to do, and so the fact 1689 01:25:32,680 --> 01:25:34,760 Speaker 1: that I was that I had someone else come to 1690 01:25:34,760 --> 01:25:37,120 Speaker 1: me to do this, I felt guilty. But this is 1691 01:25:37,280 --> 01:25:40,519 Speaker 1: how technology works. I mean, you use an app for 1692 01:25:40,600 --> 01:25:42,960 Speaker 1: everything these days, and now you can use it to 1693 01:25:43,000 --> 01:25:46,080 Speaker 1: exchange your pro pain tanks, so it's great. I guess 1694 01:25:46,120 --> 01:25:48,000 Speaker 1: I can tell you on the next show because I'm 1695 01:25:48,120 --> 01:25:50,519 Speaker 1: planning on using the pro paine tanks tonight how the 1696 01:25:50,600 --> 01:25:54,400 Speaker 1: actual propine works. But again, I was very impressed. I 1697 01:25:54,400 --> 01:25:56,280 Speaker 1: looked up this company and my friend actually told me 1698 01:25:56,320 --> 01:25:58,600 Speaker 1: about it last year. Like I said, but it's in 1699 01:25:58,640 --> 01:26:01,519 Speaker 1: a bunch of different cities across the nation, so it's 1700 01:26:01,560 --> 01:26:04,719 Speaker 1: not just here in Los Angeles, but it's all across 1701 01:26:04,720 --> 01:26:10,120 Speaker 1: the nation. So it's run by one of the propane companies, Ameergas, 1702 01:26:10,200 --> 01:26:11,880 Speaker 1: I guess is the company that makes it. 1703 01:26:12,360 --> 01:26:14,280 Speaker 2: So I thought it was pretty cool. I don't know, 1704 01:26:14,280 --> 01:26:15,400 Speaker 2: you got to tell me what you think. 1705 01:26:15,680 --> 01:26:19,040 Speaker 1: The propane exchange was about the same price, like I said, 1706 01:26:19,080 --> 01:26:21,120 Speaker 1: I think it was like twenty six bucks or something. 1707 01:26:22,040 --> 01:26:24,000 Speaker 1: But if you want, you can also get new tanks 1708 01:26:24,000 --> 01:26:26,800 Speaker 1: as well. The only little catch I noticed is that 1709 01:26:27,280 --> 01:26:29,320 Speaker 1: if you want to leave your pro paine tanks in 1710 01:26:29,360 --> 01:26:32,240 Speaker 1: a more secure location, like on the side of your 1711 01:26:32,240 --> 01:26:35,320 Speaker 1: house behind a gate, they do charge you an extra 1712 01:26:35,360 --> 01:26:39,080 Speaker 1: two dollars for that. Otherwise, the propane tanks, if you 1713 01:26:39,160 --> 01:26:40,880 Speaker 1: leave them in front of your garage, in front of 1714 01:26:40,920 --> 01:26:43,600 Speaker 1: your house, that's the you know, they don't charge you 1715 01:26:43,600 --> 01:26:46,280 Speaker 1: any extra, so there was no delivery fee, there was 1716 01:26:46,360 --> 01:26:48,120 Speaker 1: no sort of like fees added on. 1717 01:26:48,520 --> 01:26:49,879 Speaker 2: I thought it was all very reasonable. 1718 01:26:49,960 --> 01:26:51,280 Speaker 1: So if you want to try this out, I know 1719 01:26:51,320 --> 01:26:55,040 Speaker 1: summer's coming up and it's time for grilling season. Rich 1720 01:26:55,160 --> 01:26:57,320 Speaker 1: on Tech dot TV, I'll put a link to the 1721 01:26:57,560 --> 01:26:59,320 Speaker 1: Cinch Propane Exchange. 1722 01:26:59,479 --> 01:26:59,880 Speaker 2: I don't know. 1723 01:27:00,160 --> 01:27:01,400 Speaker 1: I thought it was pretty cool. It's one of those 1724 01:27:01,400 --> 01:27:03,800 Speaker 1: little errands that you know, you never get around to. 1725 01:27:04,439 --> 01:27:07,280 Speaker 1: All right, coming up, we're gonna talk headphones and we're 1726 01:27:07,280 --> 01:27:10,160 Speaker 1: going to talk about a new AI tool for Mother's Day. 1727 01:27:10,680 --> 01:27:13,639 Speaker 1: Plus your calls at triple eight rich one oh one. 1728 01:27:13,920 --> 01:27:23,720 Speaker 1: You are listening to rich on Tech. Welcome back to 1729 01:27:24,320 --> 01:27:27,240 Speaker 1: rich on Tech. Rich Demiro here hanging out with you, 1730 01:27:28,640 --> 01:27:35,000 Speaker 1: talking technology. One of my favorite topics in the world. Yeah, 1731 01:27:35,080 --> 01:27:38,800 Speaker 1: I mean it better be. I talk about it a lot. 1732 01:27:39,160 --> 01:27:41,800 Speaker 1: Triple A rich one on one eight eight eight seven 1733 01:27:41,920 --> 01:27:44,920 Speaker 1: four to two, four to one zero one. Coming up, 1734 01:27:44,960 --> 01:27:50,360 Speaker 1: I've got a great guest, Lauren Dragon. She reviews all 1735 01:27:50,400 --> 01:27:54,200 Speaker 1: of the headphones for Wirecutter, and you hear me mention 1736 01:27:54,280 --> 01:27:56,400 Speaker 1: them a lot. So we're gonna talk about some of 1737 01:27:56,439 --> 01:27:59,280 Speaker 1: the best picks for headphones earbuds. And also we're going 1738 01:27:59,320 --> 01:28:02,679 Speaker 1: to talk about those new over the counter hearing aids 1739 01:28:02,720 --> 01:28:06,320 Speaker 1: because that's a hot topic these days. Let's first go 1740 01:28:06,360 --> 01:28:10,080 Speaker 1: to Stephen in Los Angeles. Steven, you're on with Rich. 1741 01:28:10,840 --> 01:28:12,639 Speaker 3: Oh, thank you so much for taking my call. 1742 01:28:12,880 --> 01:28:13,440 Speaker 2: Absolutely. 1743 01:28:14,400 --> 01:28:18,280 Speaker 11: So, I have a PC Windows eleven and uh, you know, 1744 01:28:18,360 --> 01:28:22,439 Speaker 11: Microsoft workus forces you to do the upgrades, and it 1745 01:28:22,600 --> 01:28:25,760 Speaker 11: this messes up my contacts. I can't access my contacts 1746 01:28:26,400 --> 01:28:30,360 Speaker 11: and so I'll try to redo passwords and stuff like that. 1747 01:28:30,680 --> 01:28:35,160 Speaker 11: And with the latest update this week, out looks completely different. 1748 01:28:35,200 --> 01:28:37,519 Speaker 11: It doesn't even have like the little icon thing with 1749 01:28:37,560 --> 01:28:41,880 Speaker 11: a two heads contact, so it's a mess. 1750 01:28:42,400 --> 01:28:46,080 Speaker 1: So, yes, things change with software updates, which is why 1751 01:28:46,160 --> 01:28:49,280 Speaker 1: people are always hesitant to do them, and so I 1752 01:28:49,600 --> 01:28:52,439 Speaker 1: always recommend doing the software updates. But I understand when 1753 01:28:52,479 --> 01:28:57,320 Speaker 1: when that happens, things change. And Outlook, I know recently 1754 01:28:57,320 --> 01:29:00,720 Speaker 1: on the Mac got a big make over as well, 1755 01:29:00,760 --> 01:29:02,400 Speaker 1: Like they just recently came out with an app and 1756 01:29:02,400 --> 01:29:04,760 Speaker 1: then they kind of updated it and so things did 1757 01:29:04,880 --> 01:29:08,880 Speaker 1: change there. But you're saying the same thing happened on PC. Now, 1758 01:29:09,240 --> 01:29:11,840 Speaker 1: when I use Outlook on the PC, I use the 1759 01:29:12,200 --> 01:29:14,240 Speaker 1: web version of it because I don't want to deal 1760 01:29:14,240 --> 01:29:15,960 Speaker 1: with the app at all. So I actually go to 1761 01:29:16,120 --> 01:29:19,240 Speaker 1: like I think it's like Owa dot Outlook dot com 1762 01:29:19,360 --> 01:29:22,800 Speaker 1: or something like that, and I found that the web 1763 01:29:22,880 --> 01:29:28,960 Speaker 1: version recently changed as well. But what's the problem. So 1764 01:29:29,000 --> 01:29:30,520 Speaker 1: you can't find your contacts? 1765 01:29:31,160 --> 01:29:33,800 Speaker 11: Well, I just brought it up and you know, hoping 1766 01:29:33,840 --> 01:29:38,240 Speaker 11: i'd get on the show. And so they actually do 1767 01:29:38,320 --> 01:29:41,040 Speaker 11: have a two personaltalle icon graphic thing and so I 1768 01:29:41,200 --> 01:29:44,960 Speaker 11: see all those contacts. But here's the thing. It looks 1769 01:29:45,000 --> 01:29:49,519 Speaker 11: like it's this contacts and the root email is. When 1770 01:29:49,520 --> 01:29:51,840 Speaker 11: I was sitting this up, I was just clicking and 1771 01:29:51,920 --> 01:29:56,280 Speaker 11: click and you click this, and so it's only I 1772 01:29:56,360 --> 01:29:59,759 Speaker 11: have three emails, And how do I change the root email? 1773 01:30:00,080 --> 01:30:03,439 Speaker 11: I can see like everything, I mean, have a setup 1774 01:30:03,479 --> 01:30:08,320 Speaker 11: con Outlook with Microsoft so that I have all of 1775 01:30:08,840 --> 01:30:10,120 Speaker 11: the other three emails. 1776 01:30:10,479 --> 01:30:12,839 Speaker 1: Okay, so you have to go in to your settings 1777 01:30:12,880 --> 01:30:15,439 Speaker 1: and add those other email addresses. So do you not 1778 01:30:15,600 --> 01:30:17,200 Speaker 1: have those added on here or what. 1779 01:30:18,400 --> 01:30:20,760 Speaker 11: I thought I did? But it looks like when I 1780 01:30:20,760 --> 01:30:25,799 Speaker 11: bring up contexts, the root is from like my spam 1781 01:30:25,880 --> 01:30:28,599 Speaker 11: email address, the one. 1782 01:30:28,479 --> 01:30:29,920 Speaker 1: That you give out to people that you know we're 1783 01:30:29,920 --> 01:30:33,320 Speaker 1: going to spam you. Well, there should be if you 1784 01:30:33,360 --> 01:30:38,200 Speaker 1: have multiple accounts, I'm not sure if the outlook will 1785 01:30:38,200 --> 01:30:40,640 Speaker 1: merge all of those different contacts into one sort of 1786 01:30:40,800 --> 01:30:43,160 Speaker 1: master list, but you should be able to see that 1787 01:30:43,200 --> 01:30:46,759 Speaker 1: you would have different lists for the different email accounts 1788 01:30:46,760 --> 01:30:49,080 Speaker 1: that you have there. I only have one account logged in, 1789 01:30:49,120 --> 01:30:51,559 Speaker 1: so I can't see if there's a way to see others. 1790 01:30:52,520 --> 01:30:54,879 Speaker 11: Is there a way to change though the root email 1791 01:30:54,920 --> 01:30:58,000 Speaker 11: address from the spam email to like my more basic 1792 01:30:58,520 --> 01:31:01,880 Speaker 11: email so since as email. 1793 01:31:01,640 --> 01:31:04,040 Speaker 1: Address, Yeah, so I would go into your settings and 1794 01:31:04,120 --> 01:31:07,280 Speaker 1: change the default email address and that would probably do it. 1795 01:31:07,320 --> 01:31:09,800 Speaker 1: So once you add all three of these that, I 1796 01:31:09,840 --> 01:31:11,559 Speaker 1: think that's the way to do it is change the 1797 01:31:11,560 --> 01:31:14,519 Speaker 1: one that's the actual default email. So it sounds like 1798 01:31:14,560 --> 01:31:17,080 Speaker 1: when you went through the setting, some things got changed. 1799 01:31:17,400 --> 01:31:20,639 Speaker 1: But if you have three different email addresses and then. 1800 01:31:20,520 --> 01:31:24,280 Speaker 11: I download the Microsoft three sixty five and then you're 1801 01:31:24,400 --> 01:31:26,599 Speaker 11: going through it, and then it just for some reason 1802 01:31:26,600 --> 01:31:29,760 Speaker 11: to pick my spam email address is like the root 1803 01:31:29,880 --> 01:31:31,080 Speaker 11: or whatever, I just said, Oh yeah. 1804 01:31:30,920 --> 01:31:34,479 Speaker 1: Sure click, and now you can't get back. Now you 1805 01:31:34,479 --> 01:31:36,439 Speaker 1: got to I'm the same way. I'm the one that 1806 01:31:36,479 --> 01:31:38,960 Speaker 1: I blast through all. I've actually gotten slower over the 1807 01:31:39,040 --> 01:31:43,040 Speaker 1: years because I was famous for just blasting through anything, 1808 01:31:43,479 --> 01:31:46,120 Speaker 1: and I realized when you blast through those menus, you 1809 01:31:46,160 --> 01:31:48,840 Speaker 1: got to be careful because all the settings are the 1810 01:31:48,840 --> 01:31:52,080 Speaker 1: best settings for the company, not necessarily for the user. 1811 01:31:52,560 --> 01:31:54,280 Speaker 11: Why is it that there's never enough time to do 1812 01:31:54,320 --> 01:31:56,280 Speaker 11: it right the first time, but there's always enough time 1813 01:31:56,280 --> 01:31:57,720 Speaker 11: to do it again over right? 1814 01:31:58,000 --> 01:32:00,800 Speaker 1: Yeah, And getting back to those settings again, by the way, 1815 01:32:00,840 --> 01:32:02,800 Speaker 1: they try to hide them as much as possible, And 1816 01:32:02,840 --> 01:32:04,479 Speaker 1: so that's you know, that's. 1817 01:32:04,360 --> 01:32:11,960 Speaker 11: Why I'm in setting and I see system, Bluetooth devices, network, internet, personalization, apps, accounts, time, language, gaming, 1818 01:32:12,280 --> 01:32:15,160 Speaker 11: blah blah blah, blah blah. 1819 01:32:15,200 --> 01:32:18,639 Speaker 1: Well, I find your way into the setting specifically for Outlook. 1820 01:32:18,800 --> 01:32:20,040 Speaker 1: I don't know if we want to go through it 1821 01:32:20,080 --> 01:32:22,600 Speaker 1: all right here, because you know it may take you 1822 01:32:22,640 --> 01:32:24,559 Speaker 1: a second to find it, but I would find the 1823 01:32:24,600 --> 01:32:28,760 Speaker 1: setting specifically for email and Outlook, and then inside there 1824 01:32:28,800 --> 01:32:31,519 Speaker 1: you should see where it has your different accounts that 1825 01:32:31,560 --> 01:32:35,680 Speaker 1: are linked up to that specific app. And once you 1826 01:32:35,760 --> 01:32:37,679 Speaker 1: find that, there should be a way to either write 1827 01:32:37,680 --> 01:32:39,800 Speaker 1: click it, or go in there and just say this 1828 01:32:39,920 --> 01:32:42,720 Speaker 1: is my default and hopefully all of those contacts show up. 1829 01:32:42,880 --> 01:32:44,680 Speaker 1: You may also have to toggle on the fact that 1830 01:32:44,720 --> 01:32:49,200 Speaker 1: you want those contacts to propagate into the app, because 1831 01:32:49,240 --> 01:32:52,760 Speaker 1: sometimes they won't necessarily come on unless you turn them on. 1832 01:32:52,960 --> 01:32:56,320 Speaker 1: So hopefully that helps, Steven. I know it's it's one 1833 01:32:56,360 --> 01:32:58,719 Speaker 1: of these things where it's kind of like a settings 1834 01:32:58,720 --> 01:33:00,400 Speaker 1: thing where you just have to kind of go through 1835 01:33:00,760 --> 01:33:03,240 Speaker 1: get the settings the way you want them, and once 1836 01:33:03,280 --> 01:33:06,080 Speaker 1: you do, hopefully things will be good and you'll get 1837 01:33:06,080 --> 01:33:09,960 Speaker 1: your contacts back. All right, coming up, we've got Lauren Dragon. 1838 01:33:10,040 --> 01:33:12,880 Speaker 1: She is standing on the line ready to talk to 1839 01:33:12,960 --> 01:33:17,519 Speaker 1: us about headphones and earbuds and also over the counter 1840 01:33:17,600 --> 01:33:18,200 Speaker 1: hearing aids. 1841 01:33:18,280 --> 01:33:20,559 Speaker 2: You're listening to rich on Tech will be right back. 1842 01:33:21,240 --> 01:33:23,080 Speaker 2: Welcome back to rich on Tech. 1843 01:33:23,240 --> 01:33:27,280 Speaker 1: Rich Demiro here with you talking technology, and I'm very 1844 01:33:27,320 --> 01:33:29,040 Speaker 1: excited for my next guest, so I'm just gonna go 1845 01:33:29,080 --> 01:33:33,320 Speaker 1: ahead and bring her on. Lauren Dragon is a reviewer 1846 01:33:33,360 --> 01:33:38,960 Speaker 1: for Wirecutter, specializing in headphones and earbuds and all the 1847 01:33:38,960 --> 01:33:41,000 Speaker 1: stuff that I get a lot of questions about on 1848 01:33:41,040 --> 01:33:42,360 Speaker 1: a daily basis. 1849 01:33:42,400 --> 01:33:43,760 Speaker 2: Lauren, thanks so much for joining me. 1850 01:33:44,320 --> 01:33:46,479 Speaker 12: Hey, thanks for having me, and you have. 1851 01:33:46,520 --> 01:33:50,720 Speaker 1: The distinction of being our first guest via zoom and 1852 01:33:50,760 --> 01:33:52,920 Speaker 1: you sound like you're right next to me here. 1853 01:33:53,439 --> 01:33:55,240 Speaker 13: I love it, I love it, and that is what 1854 01:33:55,280 --> 01:33:58,120 Speaker 13: I'm here for is good audio in all types of forms. 1855 01:33:58,400 --> 01:34:01,080 Speaker 1: I mean, I would say if you didn't sound good 1856 01:34:01,120 --> 01:34:03,360 Speaker 1: and you were giving us audio recommendations, that would be 1857 01:34:03,360 --> 01:34:04,600 Speaker 1: a major problem. 1858 01:34:04,640 --> 01:34:06,439 Speaker 13: It really would, I know. So I feel like I 1859 01:34:06,439 --> 01:34:07,680 Speaker 13: have a reputation to polld hair. 1860 01:34:07,840 --> 01:34:08,360 Speaker 2: Yes you do. 1861 01:34:09,280 --> 01:34:11,240 Speaker 1: Okay, So tell me a little bit about what you 1862 01:34:11,280 --> 01:34:13,439 Speaker 1: do for Wirecutter before we get into all this stuff. 1863 01:34:13,960 --> 01:34:16,880 Speaker 12: Okay, So I'm a senior staff writer. I write for Wirecutter. 1864 01:34:16,960 --> 01:34:20,200 Speaker 13: I test headphones, earbuds, earplugs, and over. 1865 01:34:20,040 --> 01:34:21,800 Speaker 12: The counter hearing aids. What does that mean. 1866 01:34:21,920 --> 01:34:24,599 Speaker 13: It means that I do a ton of research and 1867 01:34:24,640 --> 01:34:27,160 Speaker 13: then we do panel testing, We do endurance testing, we 1868 01:34:27,200 --> 01:34:30,120 Speaker 13: do battery testing, water resistance testing, all sorts of things 1869 01:34:30,479 --> 01:34:33,200 Speaker 13: until we figure out what is out there that is 1870 01:34:33,240 --> 01:34:35,080 Speaker 13: the best thing that you can spend your money on. 1871 01:34:35,240 --> 01:34:37,880 Speaker 13: And since I started at Wirecutter, which was a good 1872 01:34:37,960 --> 01:34:39,840 Speaker 13: number of years ago, almost ten years ago now, I 1873 01:34:39,920 --> 01:34:42,840 Speaker 13: have tested one thy seven hundred and fifty headphones a 1874 01:34:42,880 --> 01:34:45,040 Speaker 13: little more now, but somewhere in there they've all been 1875 01:34:45,080 --> 01:34:45,599 Speaker 13: on my head. 1876 01:34:45,720 --> 01:34:47,800 Speaker 2: So, oh my gosh, that's a lot. 1877 01:34:48,320 --> 01:34:50,920 Speaker 1: Yes, that's like me with like cell phones, like for 1878 01:34:50,960 --> 01:34:53,559 Speaker 1: a while there was just so many phones coming out 1879 01:34:53,600 --> 01:34:55,280 Speaker 1: that I was just you know, testing all of them. 1880 01:34:55,320 --> 01:34:58,040 Speaker 1: Now it's like just Samsung iPhone and like OnePlus, so 1881 01:34:58,080 --> 01:34:59,120 Speaker 1: it's not that many anymore. 1882 01:34:59,520 --> 01:35:00,880 Speaker 2: Okay, but let's get into this stuff. 1883 01:35:00,920 --> 01:35:04,040 Speaker 1: So let's talk about, first off, the hot topic of 1884 01:35:04,320 --> 01:35:09,840 Speaker 1: over the counter hearing aids. This is new and we're 1885 01:35:09,840 --> 01:35:11,640 Speaker 1: seeing a lot of them. So what's your thoughts on 1886 01:35:11,680 --> 01:35:13,400 Speaker 1: this stuff? Tell me what we need to know about that. 1887 01:35:14,320 --> 01:35:16,439 Speaker 13: Okay, So there's a few key things you want to 1888 01:35:16,479 --> 01:35:19,120 Speaker 13: think about when you're going into this process. So the 1889 01:35:19,160 --> 01:35:22,000 Speaker 13: first thing is that it is going to take time 1890 01:35:22,640 --> 01:35:26,320 Speaker 13: for your brain to adjust to the new input. So 1891 01:35:26,560 --> 01:35:29,040 Speaker 13: someone actually explained this to me like this. If you've 1892 01:35:29,040 --> 01:35:31,519 Speaker 13: ever moved into a new apartment and every single sound 1893 01:35:31,560 --> 01:35:34,080 Speaker 13: you hear it wakes you up, the garbage truck outside, 1894 01:35:34,080 --> 01:35:37,000 Speaker 13: some creakings and the floors, and then after time, your 1895 01:35:37,000 --> 01:35:38,640 Speaker 13: brain kind of gets used to those sounds and you 1896 01:35:38,680 --> 01:35:41,280 Speaker 13: aren't really aware of it anymore. The same thing happens 1897 01:35:41,320 --> 01:35:44,360 Speaker 13: with hearing aids. You're boosting frequencies that your brain hasn't 1898 01:35:44,360 --> 01:35:46,680 Speaker 13: been listening to for a very long time, so now 1899 01:35:46,720 --> 01:35:49,559 Speaker 13: it sounds really weird and loud, and so the key 1900 01:35:49,640 --> 01:35:51,840 Speaker 13: is you need to give yourself time to acclimate. So 1901 01:35:52,240 --> 01:35:54,639 Speaker 13: the reason I say this is when you're looking to buy, 1902 01:35:54,800 --> 01:35:56,720 Speaker 13: you want to make sure you find a company that 1903 01:35:56,760 --> 01:35:58,719 Speaker 13: has a generous return policy. 1904 01:35:59,040 --> 01:36:00,679 Speaker 12: So we're talking as long as possible. 1905 01:36:00,720 --> 01:36:03,080 Speaker 13: So the ones that we recommend range anywhere from the 1906 01:36:03,160 --> 01:36:06,160 Speaker 13: very minimal thirty days to up to one hundred days. 1907 01:36:06,320 --> 01:36:07,639 Speaker 13: So you want to have that time to make sure 1908 01:36:07,640 --> 01:36:09,639 Speaker 13: it's working for you and it's not just your brain 1909 01:36:09,760 --> 01:36:12,120 Speaker 13: taking its time to get used to the new input. 1910 01:36:12,439 --> 01:36:14,120 Speaker 2: Oh wow, that's some really good advice. 1911 01:36:14,240 --> 01:36:17,240 Speaker 1: And so I know that initially there are some companies 1912 01:36:17,280 --> 01:36:19,639 Speaker 1: that came out with these right off the bat. It's 1913 01:36:19,680 --> 01:36:21,640 Speaker 1: only been like less than a year, I believe. So 1914 01:36:22,120 --> 01:36:24,439 Speaker 1: do you have any recommendations for brands that you like? 1915 01:36:25,160 --> 01:36:25,519 Speaker 12: I do. 1916 01:36:26,479 --> 01:36:26,639 Speaker 3: So. 1917 01:36:27,120 --> 01:36:28,760 Speaker 13: One of the ones that I really liked and that 1918 01:36:28,800 --> 01:36:30,840 Speaker 13: our panelists like, and I should make sure that I'm 1919 01:36:30,880 --> 01:36:34,400 Speaker 13: clear about this is that we worked with four different 1920 01:36:34,439 --> 01:36:37,599 Speaker 13: people of different genders and age groups to try all 1921 01:36:37,640 --> 01:36:41,080 Speaker 13: of these out and really live with them before we 1922 01:36:41,120 --> 01:36:44,360 Speaker 13: made any recommendations. It's very time intensive, but I wanted 1923 01:36:44,400 --> 01:36:46,920 Speaker 13: to make sure that we had sort of a consensus, 1924 01:36:46,960 --> 01:36:49,080 Speaker 13: because you know, what works for one person may not 1925 01:36:49,160 --> 01:36:51,360 Speaker 13: work for other people. So if I found overlap, it 1926 01:36:51,400 --> 01:36:54,400 Speaker 13: meant that somebody would be more likely to like these, 1927 01:36:54,439 --> 01:36:57,400 Speaker 13: But you know, everyone's got different needs. So one of 1928 01:36:57,439 --> 01:37:01,520 Speaker 13: the ones that we recommend is by Jabra Jabra Enhance Select. 1929 01:37:01,640 --> 01:37:04,720 Speaker 13: There's the one hundred and the two hundred. They used 1930 01:37:04,760 --> 01:37:07,160 Speaker 13: to be made by company called Lively. Now they're covered 1931 01:37:07,160 --> 01:37:08,800 Speaker 13: by Jabra, but they're the exact same thing. 1932 01:37:09,000 --> 01:37:10,880 Speaker 1: I feel like I've seen ads for those on TV 1933 01:37:11,000 --> 01:37:12,679 Speaker 1: like Lively. I feel like that was like a big 1934 01:37:12,680 --> 01:37:14,280 Speaker 1: advertiser on TV for a while. 1935 01:37:14,560 --> 01:37:17,080 Speaker 13: They were yeah, and now they're part of Jabra, which 1936 01:37:17,120 --> 01:37:19,280 Speaker 13: I think is actually kind of great because Jabra is 1937 01:37:19,320 --> 01:37:22,720 Speaker 13: owned by GN who also does other hearing aids that 1938 01:37:22,760 --> 01:37:25,640 Speaker 13: are prescription based, So they have a lot of infrastructure, 1939 01:37:25,640 --> 01:37:27,360 Speaker 13: which means you're going to have a lot of support, 1940 01:37:27,400 --> 01:37:28,559 Speaker 13: and that's why we like them. 1941 01:37:28,800 --> 01:37:29,880 Speaker 12: They have one hundred day. 1942 01:37:29,720 --> 01:37:33,679 Speaker 13: Return policy, they have a three year warranty and three 1943 01:37:33,720 --> 01:37:36,760 Speaker 13: years of support. So basically what that means is if 1944 01:37:36,760 --> 01:37:40,080 Speaker 13: you run into problems anytime you need help, you can 1945 01:37:40,080 --> 01:37:41,840 Speaker 13: get in touch with somebody and they will talk you 1946 01:37:41,880 --> 01:37:44,920 Speaker 13: through it, which is really helpful, especially if you're someone 1947 01:37:44,920 --> 01:37:46,800 Speaker 13: who's a little bit weird. And you know, kind of 1948 01:37:46,840 --> 01:37:50,280 Speaker 13: concerned about new technology. It's really great to have those. 1949 01:37:50,320 --> 01:37:53,639 Speaker 13: They're behind the ear and they have the little module 1950 01:37:53,680 --> 01:37:56,679 Speaker 13: back there, and the two hundred takes calls. The one 1951 01:37:56,720 --> 01:37:59,360 Speaker 13: hundred doesn't. So it's up to us to whether that's important. 1952 01:37:59,439 --> 01:38:02,519 Speaker 13: But the my panelists love how light they were, how 1953 01:38:02,520 --> 01:38:05,160 Speaker 13: good they sounded, and how versatile they were because they 1954 01:38:05,160 --> 01:38:07,840 Speaker 13: could also stream music, which is a big thing for people. 1955 01:38:08,000 --> 01:38:08,920 Speaker 2: Yeah. Absolutely. 1956 01:38:09,160 --> 01:38:10,960 Speaker 1: Now I'm looking at the price on these, you're talking 1957 01:38:10,960 --> 01:38:14,760 Speaker 1: about anywhere from eighteen hundred to two thousand dollars. 1958 01:38:14,760 --> 01:38:16,200 Speaker 12: Fifteen hundred to two thousand. 1959 01:38:16,360 --> 01:38:18,960 Speaker 1: Yeah, so depending on whether you get the one hundreds 1960 01:38:19,000 --> 01:38:21,479 Speaker 1: or the two hundred's correct. So this is this is 1961 01:38:21,479 --> 01:38:25,000 Speaker 1: why you want that return policy because you know, this 1962 01:38:25,080 --> 01:38:26,560 Speaker 1: is an expensive proposition. 1963 01:38:27,200 --> 01:38:27,479 Speaker 4: Yes. 1964 01:38:27,560 --> 01:38:29,840 Speaker 13: And the thing is is that we did test some 1965 01:38:30,000 --> 01:38:31,920 Speaker 13: of the cheaper things out there, and I'm going to 1966 01:38:32,000 --> 01:38:34,680 Speaker 13: tell you the reason why the cheapest one that we 1967 01:38:34,720 --> 01:38:38,200 Speaker 13: recommend is three hundred and fifty per year is because 1968 01:38:38,320 --> 01:38:41,920 Speaker 13: the other ones were just they were going to be junk. 1969 01:38:42,160 --> 01:38:44,280 Speaker 13: I mean, honestly, a lot of our panelists were like, 1970 01:38:44,320 --> 01:38:46,280 Speaker 13: this wouldn end up in a drawer and then you're out, 1971 01:38:46,560 --> 01:38:49,559 Speaker 13: you know, two hundred dollars, and yeah, it's less expensive, 1972 01:38:49,560 --> 01:38:52,120 Speaker 13: but in the end it becomes more expensive because now 1973 01:38:52,160 --> 01:38:55,719 Speaker 13: you've spent money on something that squeals or has weird controls, 1974 01:38:55,800 --> 01:38:58,160 Speaker 13: or doesn't amplify the air, you know, the sound frequencies 1975 01:38:58,160 --> 01:39:00,599 Speaker 13: that you want or falls out or is uncomfortable, and 1976 01:39:00,640 --> 01:39:03,760 Speaker 13: that's not what you want to have. That's not what 1977 01:39:03,800 --> 01:39:05,960 Speaker 13: you want to have is your experience. You want to 1978 01:39:06,000 --> 01:39:09,080 Speaker 13: have something that is integrated into your life. 1979 01:39:09,200 --> 01:39:11,320 Speaker 2: So the three fifty per year, which brand is. 1980 01:39:11,280 --> 01:39:13,360 Speaker 12: That, that's the tweak enhance. 1981 01:39:13,560 --> 01:39:16,800 Speaker 13: So they're really a very basic, you know, kind of 1982 01:39:16,840 --> 01:39:19,880 Speaker 13: plug and play hearing aids. So we're not talking about 1983 01:39:20,240 --> 01:39:23,360 Speaker 13: doing a ton of we're not streaming music. You do 1984 01:39:23,439 --> 01:39:25,800 Speaker 13: need a phone to set it up initially, but then 1985 01:39:25,880 --> 01:39:27,879 Speaker 13: after that you don't need to use the app anymore. 1986 01:39:27,920 --> 01:39:31,280 Speaker 13: So that's great for someone who, for example, they're like, look, 1987 01:39:31,280 --> 01:39:32,760 Speaker 13: I don't have a smartphone, I don't want to deal 1988 01:39:32,760 --> 01:39:34,680 Speaker 13: with this. You can have a friend to help you 1989 01:39:34,680 --> 01:39:36,360 Speaker 13: set it up, and then after that you just use 1990 01:39:36,439 --> 01:39:41,080 Speaker 13: them like normal hearing aids. And they are you know, 1991 01:39:41,160 --> 01:39:43,240 Speaker 13: they're they're not splash resistant, but they do have a 1992 01:39:43,320 --> 01:39:46,599 Speaker 13: thirty day return policy. They do have adjustability and they 1993 01:39:46,640 --> 01:39:49,439 Speaker 13: have some support, which is great. So that's why we 1994 01:39:49,479 --> 01:39:52,200 Speaker 13: recommend those as sort of a base model, and so 1995 01:39:52,400 --> 01:39:54,439 Speaker 13: it really does range. I mean those are kind of 1996 01:39:54,439 --> 01:39:56,880 Speaker 13: behind the ears. If you want something where no one 1997 01:39:56,920 --> 01:39:59,080 Speaker 13: can see your hearing aids at all and it looks 1998 01:39:59,120 --> 01:40:01,800 Speaker 13: like you're wearing nothing, then Eargo is the way to go. 1999 01:40:01,920 --> 01:40:05,920 Speaker 13: The Eergo six are inside your ears and you literally 2000 01:40:06,000 --> 01:40:07,400 Speaker 13: cannot tell that someone's wearing them. 2001 01:40:07,640 --> 01:40:11,000 Speaker 1: Oh wow, Okay, so three good options there. Now let's 2002 01:40:11,040 --> 01:40:14,080 Speaker 1: move on to sort of headphones. So you know people 2003 01:40:14,120 --> 01:40:18,040 Speaker 1: want noise cancelation headphones and also earbuds. So do you 2004 01:40:18,080 --> 01:40:21,320 Speaker 1: have any picks for sort of noise cancelation headphones that 2005 01:40:21,400 --> 01:40:23,640 Speaker 1: you really like? I mean, I know, we know the 2006 01:40:23,680 --> 01:40:26,519 Speaker 1: Bows are like heavily advertised. Are those as good as everyone? 2007 01:40:26,640 --> 01:40:26,840 Speaker 2: You know? 2008 01:40:27,160 --> 01:40:28,960 Speaker 1: I mean I had a pair of these like years ago, 2009 01:40:29,040 --> 01:40:30,479 Speaker 1: but now I know people like the Sony's. 2010 01:40:30,560 --> 01:40:31,280 Speaker 2: But what's your pick? 2011 01:40:31,920 --> 01:40:35,439 Speaker 13: Okay, So I'm gonna say that with some caveats. So 2012 01:40:36,360 --> 01:40:40,599 Speaker 13: when it comes to purely noise cancelation, so we're talking 2013 01:40:40,640 --> 01:40:42,720 Speaker 13: about that is your b all end all. You want 2014 01:40:42,720 --> 01:40:46,599 Speaker 13: the most noise cancelation possible, then yes, the Bows noise 2015 01:40:46,600 --> 01:40:51,640 Speaker 13: canceling seven hundred over your headphones are really great at that. However, 2016 01:40:52,280 --> 01:40:55,760 Speaker 13: if you want something that is more isolating, and I 2017 01:40:55,840 --> 01:40:59,840 Speaker 13: use this word isolating because active noise cancelation only works 2018 01:40:59,840 --> 01:41:02,880 Speaker 13: on lower frequency sounds, so you need to have good 2019 01:41:02,960 --> 01:41:06,880 Speaker 13: isolation if you want to block out voices, babies crying, 2020 01:41:07,000 --> 01:41:10,080 Speaker 13: things like that. So for that, I would say you'd 2021 01:41:10,080 --> 01:41:12,559 Speaker 13: want to actually go with the Sony W twent thousand, 2022 01:41:12,680 --> 01:41:15,120 Speaker 13: XM four or XM five, depending on which one you want. 2023 01:41:15,160 --> 01:41:15,960 Speaker 12: They're very similar. 2024 01:41:16,280 --> 01:41:18,200 Speaker 1: And I've used the Sony's and the Bows and I 2025 01:41:18,200 --> 01:41:19,960 Speaker 1: think they're both great. And I think also some of 2026 01:41:20,000 --> 01:41:23,240 Speaker 1: that comes down to the comfort of the actual earbuds, 2027 01:41:23,280 --> 01:41:25,679 Speaker 1: you know, like the or sorry, the headphone like area, 2028 01:41:25,840 --> 01:41:28,080 Speaker 1: Like how comfortable they are to wear for a long 2029 01:41:28,120 --> 01:41:28,840 Speaker 1: period of time. 2030 01:41:29,240 --> 01:41:29,920 Speaker 2: Oh, that's key. 2031 01:41:30,320 --> 01:41:32,559 Speaker 1: So people always like to know kind of like the 2032 01:41:32,600 --> 01:41:34,720 Speaker 1: budget stuff. So can you give me sort of your 2033 01:41:34,760 --> 01:41:37,519 Speaker 1: pick in like the budget areas, so like maybe budget 2034 01:41:37,560 --> 01:41:40,040 Speaker 1: headphones and also budget earbuds. 2035 01:41:40,360 --> 01:41:44,160 Speaker 13: Okay, so if we are talking budget earbuds, the Earfun 2036 01:41:44,320 --> 01:41:48,439 Speaker 13: free to SR have no business being twenty seven dollars, 2037 01:41:48,439 --> 01:41:51,120 Speaker 13: which is what they are right now. They are IBX seven. 2038 01:41:51,280 --> 01:41:53,360 Speaker 13: They have a wireless charging case. They have a seven 2039 01:41:53,400 --> 01:41:56,240 Speaker 13: hour battery. They are small, they have full touch controls, 2040 01:41:56,400 --> 01:41:58,920 Speaker 13: they are comfortable, and they sound good. I mean it 2041 01:41:59,040 --> 01:42:01,479 Speaker 13: is just I don't know how they do it, but 2042 01:42:01,800 --> 01:42:06,000 Speaker 13: they're fantastic little buds for very little money and you 2043 01:42:06,080 --> 01:42:07,200 Speaker 13: really can't go wrong with them. 2044 01:42:07,280 --> 01:42:11,400 Speaker 2: Ear Fun Free one S two S two S. 2045 01:42:11,479 --> 01:42:15,920 Speaker 13: I know these names, but luckily all of this is 2046 01:42:15,960 --> 01:42:18,960 Speaker 13: on the website, so if you're at all confused ny 2047 01:42:19,000 --> 01:42:21,400 Speaker 13: Times dot com slash wirecutter, you'll be able to find 2048 01:42:21,400 --> 01:42:21,760 Speaker 13: this stuff. 2049 01:42:21,800 --> 01:42:22,040 Speaker 12: Again. 2050 01:42:22,280 --> 01:42:24,920 Speaker 1: Yes, we're not expecting you to remember all of these 2051 01:42:24,920 --> 01:42:26,880 Speaker 1: things because we're talking about a lot here. 2052 01:42:27,120 --> 01:42:28,599 Speaker 2: Okay, so the ear. 2053 01:42:28,439 --> 01:42:32,519 Speaker 1: Funds we like, and then what about you know, sort 2054 01:42:32,520 --> 01:42:35,760 Speaker 1: of over the year headphones for just cheap pair, like 2055 01:42:35,800 --> 01:42:37,880 Speaker 1: a nice pair that you don't mind losing if you 2056 01:42:37,920 --> 01:42:38,360 Speaker 1: lose them. 2057 01:42:38,720 --> 01:42:41,360 Speaker 13: Yeah, So it'll depend on what you're looking for. So 2058 01:42:41,400 --> 01:42:44,519 Speaker 13: if you want noise cancelation that's actually functional, the one 2059 01:42:44,560 --> 01:42:47,200 Speaker 13: more Sono Flow or around one hundred dollars sometimes less, 2060 01:42:48,080 --> 01:42:50,599 Speaker 13: and they're very good at you know, they get about 2061 01:42:50,920 --> 01:42:54,640 Speaker 13: we tested about negative fifteen dB from the uh you 2062 01:42:54,640 --> 01:42:56,680 Speaker 13: know from your sound brings it down a bit, or 2063 01:42:56,760 --> 01:42:59,160 Speaker 13: if you just want some inexpensive on ears that just 2064 01:42:59,400 --> 01:43:03,000 Speaker 13: work the job or Elite forty five h are usually 2065 01:43:03,080 --> 01:43:06,080 Speaker 13: under one hundred dollars and they're comfortable and they're lightweight 2066 01:43:06,160 --> 01:43:09,080 Speaker 13: and they're just easy to kind of toss in a bag. 2067 01:43:09,880 --> 01:43:12,000 Speaker 1: Okay, so you've given us some brands that we know, 2068 01:43:12,200 --> 01:43:15,720 Speaker 1: some brands that we don't know. So before you just 2069 01:43:15,800 --> 01:43:18,439 Speaker 1: buy a pair of these things in the store, sight 2070 01:43:18,560 --> 01:43:21,000 Speaker 1: on scene or one of these websites that sort of 2071 01:43:21,040 --> 01:43:23,000 Speaker 1: forces you to buy. You know, you know those websites 2072 01:43:23,000 --> 01:43:24,559 Speaker 1: I'm talking about where it's like this is going on 2073 01:43:24,600 --> 01:43:26,320 Speaker 1: sale and it's going to be over in ten minutes. 2074 01:43:26,720 --> 01:43:29,360 Speaker 12: Lord, those sites, Yeah, you. 2075 01:43:29,240 --> 01:43:31,760 Speaker 1: Could just tell whenever you see a countdown time or 2076 01:43:31,760 --> 01:43:33,719 Speaker 1: on a site, you know it's probably not very good. 2077 01:43:34,040 --> 01:43:37,200 Speaker 1: The only exception is Amazon with their lightning deals. I 2078 01:43:37,240 --> 01:43:39,920 Speaker 1: wish they didn't do that because it confuses everyone. You know, 2079 01:43:40,320 --> 01:43:43,680 Speaker 1: it feels like that sense of urgency it does. 2080 01:43:43,560 --> 01:43:44,320 Speaker 12: And I don't like that. 2081 01:43:44,439 --> 01:43:46,920 Speaker 13: And also too, I think there's something about those sites 2082 01:43:46,960 --> 01:43:49,360 Speaker 13: that people don't realize that it's it's going to be 2083 01:43:49,439 --> 01:43:50,640 Speaker 13: back again, Like it's not. 2084 01:43:51,439 --> 01:43:52,960 Speaker 12: It's all it's all fraudulent. 2085 01:43:53,200 --> 01:43:54,639 Speaker 2: They're there to sell this stuff. 2086 01:43:54,720 --> 01:43:56,559 Speaker 1: It's not They're not going to close up the website 2087 01:43:56,600 --> 01:43:58,280 Speaker 1: after sixteen minutes exactly. 2088 01:43:58,439 --> 01:44:00,960 Speaker 13: Yeah, But to me, the most important thing when you're 2089 01:44:00,960 --> 01:44:04,120 Speaker 13: looking at a brand and when we recommend things, we 2090 01:44:04,200 --> 01:44:06,160 Speaker 13: want to make sure that the company is going to 2091 01:44:06,160 --> 01:44:08,000 Speaker 13: be there to support you if things go wrong. So 2092 01:44:08,040 --> 01:44:11,519 Speaker 13: we look at things like warranty and the customer support 2093 01:44:11,880 --> 01:44:14,160 Speaker 13: and their ability to respond to that kind of stuff. 2094 01:44:14,200 --> 01:44:17,160 Speaker 13: So it's not just the point of purchase, you know. Granted, yes, 2095 01:44:17,200 --> 01:44:19,599 Speaker 13: it does help in the early stages to think about 2096 01:44:19,600 --> 01:44:23,640 Speaker 13: like Amazon taking easy returns or best Buy, but you 2097 01:44:23,680 --> 01:44:25,479 Speaker 13: also want to think about the long term when you're 2098 01:44:25,520 --> 01:44:28,800 Speaker 13: outside of that return window and how well they actually do. 2099 01:44:28,880 --> 01:44:30,920 Speaker 13: So that's something that I take time to look into. 2100 01:44:31,040 --> 01:44:34,000 Speaker 13: Is you know, I'll sometimes just make a you know, 2101 01:44:34,360 --> 01:44:36,439 Speaker 13: kind of burner account and get in touch with them 2102 01:44:36,439 --> 01:44:38,240 Speaker 13: about something and see how they do the. 2103 01:44:38,240 --> 01:44:42,960 Speaker 1: Process, like a little secret shopper there. Actually, Yeah, what 2104 01:44:43,000 --> 01:44:44,840 Speaker 1: do you enjoy about this before we go? What do 2105 01:44:44,880 --> 01:44:47,479 Speaker 1: you like about testing headphones? What's fun for you about this? 2106 01:44:47,680 --> 01:44:52,320 Speaker 1: Since you've tested over a thousand pairs, I know, you know, I. 2107 01:44:52,240 --> 01:44:54,439 Speaker 13: Think the most important thing to me is I love 2108 01:44:54,520 --> 01:44:57,280 Speaker 13: the feeling of being able to help people and I 2109 01:44:57,360 --> 01:45:00,120 Speaker 13: love kind of being I kind of jokingly call myself 2110 01:45:00,000 --> 01:45:03,320 Speaker 13: if a headphone Yenta, because I'm matchmaking people with things 2111 01:45:03,320 --> 01:45:04,760 Speaker 13: that are going to be part of their day to 2112 01:45:04,840 --> 01:45:06,960 Speaker 13: day life. And I love getting to find out new 2113 01:45:06,960 --> 01:45:09,720 Speaker 13: things that people might need, and so like recently I've 2114 01:45:09,720 --> 01:45:14,440 Speaker 13: been looking into missiphonia and sensory processing disorders and autism 2115 01:45:14,760 --> 01:45:18,920 Speaker 13: and how maybe people who have audio sensitivities might have 2116 01:45:19,000 --> 01:45:21,920 Speaker 13: different preferences and how can I test for that? And 2117 01:45:21,960 --> 01:45:23,920 Speaker 13: I think that that is just so much fun to me, 2118 01:45:24,120 --> 01:45:26,679 Speaker 13: is kind of seeing what's new and technology and seeing 2119 01:45:26,680 --> 01:45:28,679 Speaker 13: how it can make people's lives easier and better. 2120 01:45:28,920 --> 01:45:30,040 Speaker 2: I love it. Lauren Dragon. 2121 01:45:30,120 --> 01:45:33,360 Speaker 1: Always fun to do stories with you for both KTLA, 2122 01:45:33,840 --> 01:45:36,200 Speaker 1: seeing you at CS and of course right here now 2123 01:45:36,240 --> 01:45:38,559 Speaker 1: on the radio show. Thanks for having the best audio 2124 01:45:38,640 --> 01:45:39,599 Speaker 1: of any guests so far. 2125 01:45:41,360 --> 01:45:43,240 Speaker 12: You are welcome. Thank you for having me. 2126 01:45:43,439 --> 01:45:46,120 Speaker 1: All right, I'll put a link to Lauren's reviews on 2127 01:45:46,120 --> 01:45:49,439 Speaker 1: my website. Just go to rich on tech dot tv 2128 01:45:49,640 --> 01:45:53,920 Speaker 1: for all of Lauren Dragon's Wirecutter Headphone reviews. Coming up, 2129 01:45:53,920 --> 01:45:55,840 Speaker 1: we're going to talk about oh my gosh. We're going 2130 01:45:55,880 --> 01:45:57,400 Speaker 1: to close out the show. We're going to talk about 2131 01:45:57,640 --> 01:46:00,960 Speaker 1: a new way that you can AI. 2132 01:46:00,520 --> 01:46:01,280 Speaker 2: For Mother's Day. 2133 01:46:01,680 --> 01:46:03,599 Speaker 1: Yes, it's going to be easier to write your mom 2134 01:46:03,640 --> 01:46:06,519 Speaker 1: a little poem or a note with her flowers this 2135 01:46:06,600 --> 01:46:10,559 Speaker 1: year rich On Tech, Rich Demiro here will be right back. 2136 01:46:23,840 --> 01:46:27,400 Speaker 1: Welcome back to rich On Tech. Rich Demiro here hanging 2137 01:46:27,439 --> 01:46:31,559 Speaker 1: out with you talking technology. And Wow, what a great 2138 01:46:31,600 --> 01:46:34,760 Speaker 1: show it's been today. So many great questions, so many 2139 01:46:34,760 --> 01:46:39,000 Speaker 1: great stories, and I've got more more where that came from. 2140 01:46:39,520 --> 01:46:43,200 Speaker 1: So first off, let me start with this. So I 2141 01:46:43,280 --> 01:46:45,640 Speaker 1: was talking to my brother and I forget how this 2142 01:46:45,720 --> 01:46:50,200 Speaker 1: came up, but he was mentioning about nearby Share on Android, 2143 01:46:50,840 --> 01:46:54,600 Speaker 1: and nearby Share is pretty much Android's answer to airdrop. 2144 01:46:55,120 --> 01:46:58,400 Speaker 1: So if you have a Mac computer, well, let's put 2145 01:46:58,400 --> 01:47:00,000 Speaker 1: it this way. If you have an iPhone, you've probably 2146 01:47:00,160 --> 01:47:02,400 Speaker 1: used air drop. It's the way that you can drop 2147 01:47:03,080 --> 01:47:07,120 Speaker 1: or send wirelessly big files from phone to phone. So 2148 01:47:07,160 --> 01:47:08,479 Speaker 1: if a friend is like, hey, you just took a 2149 01:47:08,479 --> 01:47:10,240 Speaker 1: bunch of pictures, can he air drop those to me? 2150 01:47:10,720 --> 01:47:13,080 Speaker 1: You can select the pictures and send them to their 2151 01:47:13,160 --> 01:47:16,960 Speaker 1: phone ad hoc, which means it goes from their phone 2152 01:47:17,000 --> 01:47:19,640 Speaker 1: to your phone without going through a cellular network. It 2153 01:47:19,760 --> 01:47:23,880 Speaker 1: just goes over Wi Fi direct basically, but you know, 2154 01:47:23,920 --> 01:47:26,599 Speaker 1: it's Apple, so they like to rename things into their 2155 01:47:26,640 --> 01:47:28,879 Speaker 1: own stuff so that you don't really know what's happening. 2156 01:47:29,360 --> 01:47:31,639 Speaker 1: So it's really just Wi Fi direct ninety nine percent 2157 01:47:31,680 --> 01:47:34,240 Speaker 1: of the time, I think, and it's just sending it 2158 01:47:34,280 --> 01:47:35,960 Speaker 1: from Wi Fi on your phone to Wi Fi and 2159 01:47:35,960 --> 01:47:39,360 Speaker 1: their phone. By making that connection directly between the two phones, 2160 01:47:39,760 --> 01:47:40,960 Speaker 1: it's been really easy. 2161 01:47:41,360 --> 01:47:43,280 Speaker 2: It's super nice, it's convenient. 2162 01:47:43,320 --> 01:47:45,960 Speaker 1: You can send big files through it, and iPhone users 2163 01:47:46,000 --> 01:47:49,080 Speaker 1: love it. It also works equally well between iPads and 2164 01:47:49,200 --> 01:47:52,320 Speaker 1: also Mac. Now that's all great, but what if you 2165 01:47:52,400 --> 01:47:56,400 Speaker 1: have an Android? So Android came out with something called 2166 01:47:56,800 --> 01:48:00,639 Speaker 1: Nearby Share and that works from Android to and it's 2167 01:48:00,680 --> 01:48:03,400 Speaker 1: the same thing. It's actually even maybe a little bit 2168 01:48:03,439 --> 01:48:06,400 Speaker 1: better because it might use cellular for tiny files once 2169 01:48:06,439 --> 01:48:08,639 Speaker 1: in a while, but it kind of uses a combination 2170 01:48:08,720 --> 01:48:11,800 Speaker 1: of cellular, Bluetooth, and Wi Fi to get files from 2171 01:48:11,800 --> 01:48:15,559 Speaker 1: your phone to another Android phone. Now that's all great, 2172 01:48:15,960 --> 01:48:19,920 Speaker 1: but what about a PC. So that's been the trouble. 2173 01:48:20,360 --> 01:48:23,519 Speaker 1: You can't go from Android to a Mac, and you 2174 01:48:23,560 --> 01:48:26,439 Speaker 1: can't go from Android to a PC until now they 2175 01:48:26,520 --> 01:48:30,120 Speaker 1: now have a beta version of nearby Share for Windows. 2176 01:48:30,680 --> 01:48:32,920 Speaker 1: So I'm telling you this because if you want to 2177 01:48:32,920 --> 01:48:36,360 Speaker 1: move files between your Android device and your Windows PC. Sure, 2178 01:48:36,400 --> 01:48:37,880 Speaker 1: there are many ways you can do it, but this 2179 01:48:38,000 --> 01:48:40,719 Speaker 1: is kind of like now, the easiest, fastest, simplest way. 2180 01:48:41,120 --> 01:48:43,519 Speaker 1: So I'll put the link on these show notes. But 2181 01:48:43,560 --> 01:48:47,120 Speaker 1: it's called Nearby Share Beta for Windows, and you can 2182 01:48:47,120 --> 01:48:49,720 Speaker 1: install that on your Windows computer and boom. Anything you 2183 01:48:49,760 --> 01:48:52,320 Speaker 1: want to move from your Android phone to your Windows 2184 01:48:52,320 --> 01:48:53,479 Speaker 1: computer you can do. 2185 01:48:54,439 --> 01:48:54,599 Speaker 9: Now. 2186 01:48:54,600 --> 01:48:57,720 Speaker 1: There is a version for Mac, but it is unofficial. 2187 01:48:57,760 --> 01:48:59,479 Speaker 1: I installed it on my computer. I'm not sure if 2188 01:48:59,479 --> 01:49:02,200 Speaker 1: I should have done that, but I can't recommend installing 2189 01:49:02,200 --> 01:49:03,960 Speaker 1: that right now because it just comes from like sort 2190 01:49:03,960 --> 01:49:05,160 Speaker 1: of an unknown developer. 2191 01:49:05,600 --> 01:49:08,799 Speaker 2: But it does work really well. So that's that now. 2192 01:49:09,000 --> 01:49:10,800 Speaker 1: If you don't have any of those options and you 2193 01:49:10,840 --> 01:49:13,720 Speaker 1: want something that's simple from Android to your computer. I 2194 01:49:13,760 --> 01:49:18,160 Speaker 1: tested out this device called the PNY Duo Link. So 2195 01:49:18,280 --> 01:49:22,760 Speaker 1: PNY is known for their memory for many years, but 2196 01:49:22,840 --> 01:49:26,080 Speaker 1: now this is basically a little flash drive and it's 2197 01:49:26,160 --> 01:49:29,960 Speaker 1: called the Duo Link. It's got two different sides. So 2198 01:49:30,080 --> 01:49:34,160 Speaker 1: one side is a USB C drive. The other side 2199 01:49:34,240 --> 01:49:36,720 Speaker 1: is USBA which is pretty much think of that as 2200 01:49:36,720 --> 01:49:39,200 Speaker 1: the standard USB. And so what you do is you 2201 01:49:39,240 --> 01:49:42,679 Speaker 1: plug the one side USBC into your phone. You copy 2202 01:49:42,720 --> 01:49:44,719 Speaker 1: the files that you need, maybe it's some big video 2203 01:49:44,760 --> 01:49:47,240 Speaker 1: files onto this little drive, and then you stick that 2204 01:49:47,360 --> 01:49:50,479 Speaker 1: drive into your computer and you can transfer the files. 2205 01:49:50,520 --> 01:49:53,720 Speaker 1: I tried this on a Samsung phone. The files I 2206 01:49:53,760 --> 01:49:56,719 Speaker 1: did a really big file. It transferred very very quickly, 2207 01:49:56,960 --> 01:50:00,320 Speaker 1: so this is not that expensive. It is twelve ninety 2208 01:50:00,400 --> 01:50:03,160 Speaker 1: nine for a sixty four gigabyte. It's one hundred and 2209 01:50:03,240 --> 01:50:05,880 Speaker 1: twenty eight gigabytes for twenty dollars or two fifty six 2210 01:50:05,920 --> 01:50:09,440 Speaker 1: for thirty dollars. They sell them at best Buy and Amazon, 2211 01:50:09,760 --> 01:50:12,599 Speaker 1: and also of course directly through pn Y. The read 2212 01:50:12,640 --> 01:50:15,640 Speaker 1: write speed is up to two hundred megabytes per second. 2213 01:50:15,760 --> 01:50:18,000 Speaker 1: So if you're looking for a way to transfer big 2214 01:50:18,000 --> 01:50:21,920 Speaker 1: files from your phone, your Android phone to your computer, 2215 01:50:22,400 --> 01:50:22,800 Speaker 1: this is. 2216 01:50:22,760 --> 01:50:23,479 Speaker 2: A easy way. 2217 01:50:23,520 --> 01:50:25,479 Speaker 1: And by the way, it'll work with a Windows computer 2218 01:50:26,360 --> 01:50:27,679 Speaker 1: and also a Mac computer. 2219 01:50:27,840 --> 01:50:30,160 Speaker 2: So there you have it, pretty simple, all right. 2220 01:50:30,200 --> 01:50:32,519 Speaker 1: I mentioned AI for Mother's Day one eight hundred flowers 2221 01:50:32,560 --> 01:50:34,479 Speaker 1: dot Com has a new thing called mom Verse. 2222 01:50:34,880 --> 01:50:36,720 Speaker 2: It's basically chat GPT. 2223 01:50:37,360 --> 01:50:39,800 Speaker 1: You type in your mom's name and you say do 2224 01:50:39,840 --> 01:50:42,479 Speaker 1: you want a haiku, a song or a limerick, and 2225 01:50:42,520 --> 01:50:44,519 Speaker 1: then you say if it's your mom, your grandma or 2226 01:50:44,560 --> 01:50:46,960 Speaker 1: your wife. You tell them what interests they have and 2227 01:50:47,120 --> 01:50:51,080 Speaker 1: guess what it comes up with a little message for mom. 2228 01:50:51,160 --> 01:50:52,439 Speaker 2: Or you know whoever. 2229 01:50:52,479 --> 01:50:55,120 Speaker 1: You're writing that out for so kind of cool stuff 2230 01:50:55,200 --> 01:50:58,080 Speaker 1: right there, I mean so many things, just so many 2231 01:50:58,080 --> 01:51:01,880 Speaker 1: things using chat GBT right, I'm rich Damiro. That's gonna 2232 01:51:01,920 --> 01:51:04,120 Speaker 1: do it. For this episode of the show. Next week, 2233 01:51:04,160 --> 01:51:07,240 Speaker 1: how does a salad from a vending machine sound? The 2234 01:51:07,280 --> 01:51:09,760 Speaker 1: CEO of Farmers Fridge is going to join me to 2235 01:51:09,800 --> 01:51:12,559 Speaker 1: talk about his fresh food vending machines, which are in 2236 01:51:12,600 --> 01:51:16,360 Speaker 1: locations across the country. You can find me on social media. 2237 01:51:16,479 --> 01:51:20,880 Speaker 1: I am at rich on tech my website richontech dot TV. 2238 01:51:21,040 --> 01:51:23,640 Speaker 1: Check it out to watch my TV segments. Thanks so 2239 01:51:23,720 --> 01:51:25,360 Speaker 1: much for listening. There are so many ways you can 2240 01:51:25,400 --> 01:51:28,000 Speaker 1: spend your time. I do appreciate you spending it right 2241 01:51:28,080 --> 01:51:30,879 Speaker 1: here with me. Thanks to everyone who makes this show possible. 2242 01:51:30,960 --> 01:51:31,960 Speaker 1: I'll talk to you real soon.