1 00:00:00,400 --> 00:00:10,920 Speaker 1: It's another jewbile phone frames on the twenties. Hi, this 2 00:00:11,080 --> 00:00:13,000 Speaker 1: is This is Candace. Can I help you? 3 00:00:13,080 --> 00:00:14,760 Speaker 2: My name is Peagins and I would like to lodge 4 00:00:14,760 --> 00:00:16,320 Speaker 2: a complaint. Can I speak to your manager? 5 00:00:16,320 --> 00:00:16,600 Speaker 1: Please? 6 00:00:16,760 --> 00:00:18,680 Speaker 3: Oh my goodness, I'm well. HiPE. 7 00:00:18,760 --> 00:00:19,480 Speaker 1: I hope you're well. 8 00:00:19,520 --> 00:00:20,320 Speaker 3: I'm the manager. 9 00:00:20,400 --> 00:00:23,840 Speaker 1: I'm not well. Can I speak to the manager. I'm 10 00:00:23,840 --> 00:00:24,400 Speaker 1: the manager. 11 00:00:24,520 --> 00:00:25,560 Speaker 3: I'm happy to hello you. 12 00:00:25,760 --> 00:00:27,240 Speaker 1: Okay, so I got the manage your one. What's you 13 00:00:27,320 --> 00:00:28,840 Speaker 1: name again, Candace? Candice? 14 00:00:29,000 --> 00:00:30,680 Speaker 2: I have a complaint and I would like to lodge 15 00:00:30,720 --> 00:00:35,320 Speaker 2: it right now, no problem. How your restaurant ruined my life? 16 00:00:36,080 --> 00:00:37,960 Speaker 1: Oh gosh, I'm so sorry to hear that. 17 00:00:38,720 --> 00:00:40,280 Speaker 3: Can you provide me some details? 18 00:00:40,360 --> 00:00:43,040 Speaker 2: Yes, I can provide you details of how your restaurant 19 00:00:43,080 --> 00:00:45,760 Speaker 2: completely ruined my life. I may not recover from what 20 00:00:45,880 --> 00:00:47,639 Speaker 2: happened to me while I was at your restaurant, and 21 00:00:48,120 --> 00:00:49,560 Speaker 2: we need to figure out how to make this better. 22 00:00:49,600 --> 00:00:52,479 Speaker 1: Because I'm very upset, obviously. I hope you can pick 23 00:00:52,560 --> 00:00:53,920 Speaker 1: up on that. Are you picking up on the back 24 00:00:53,960 --> 00:00:55,640 Speaker 1: that I'm upset? Are you picking up when I'm putting down? 25 00:00:55,720 --> 00:00:57,360 Speaker 1: Because when I'm putting it down is a whole lot. 26 00:00:57,360 --> 00:01:01,040 Speaker 3: I'm upset I'm picking it up in order to help you, 27 00:01:01,080 --> 00:01:03,800 Speaker 3: I need some context. Oh okay, I can't help you 28 00:01:03,840 --> 00:01:06,160 Speaker 3: if I don't know exactly what you're referring to. 29 00:01:06,760 --> 00:01:11,399 Speaker 2: I want your server named Julio fired right away, and 30 00:01:11,480 --> 00:01:13,720 Speaker 2: I need to be compensated for the damage cost. 31 00:01:14,720 --> 00:01:18,520 Speaker 3: Okay, I just need to know why I should fire 32 00:01:18,600 --> 00:01:21,480 Speaker 3: one of my best servers. And exactly what Dan you're 33 00:01:21,520 --> 00:01:22,039 Speaker 3: talking about. 34 00:01:22,319 --> 00:01:23,520 Speaker 1: I'll tell you. I'll tell you. So. 35 00:01:23,720 --> 00:01:27,080 Speaker 2: I was in there the other night dining with my girlfriend. 36 00:01:28,600 --> 00:01:30,920 Speaker 2: Your sake was very good. It was delicious, actually very 37 00:01:30,959 --> 00:01:31,720 Speaker 2: perfectly cooked. 38 00:01:32,360 --> 00:01:34,880 Speaker 1: Thank you. Yeah, perfectly cooked. But that's not going to 39 00:01:34,880 --> 00:01:37,400 Speaker 1: make up for the fact that you ruin my life. 40 00:01:37,720 --> 00:01:41,080 Speaker 3: Okay, listen, I would love to help you. I have 41 00:01:41,160 --> 00:01:43,200 Speaker 3: a little bit of a line for me, so if 42 00:01:43,240 --> 00:01:46,160 Speaker 3: I could just get the details, I'll give them to you. 43 00:01:46,240 --> 00:01:48,400 Speaker 3: Then I could maybe talk to Julio. 44 00:01:48,320 --> 00:01:50,960 Speaker 1: And see, I will give them to you. 45 00:01:51,080 --> 00:01:52,800 Speaker 2: I was in there the other night for a romantic 46 00:01:52,800 --> 00:01:57,800 Speaker 2: dinner with my girlfriend m and who was my waiter, Julio? 47 00:01:58,200 --> 00:02:01,960 Speaker 2: Exactly do I have to say much more? 48 00:02:02,040 --> 00:02:04,720 Speaker 3: And I'm sorry. 49 00:02:04,960 --> 00:02:07,880 Speaker 2: I was planning on proposing to my girlfriend that night 50 00:02:07,960 --> 00:02:09,119 Speaker 2: and making her my fiance. 51 00:02:10,480 --> 00:02:11,840 Speaker 3: Oh, congratulations. 52 00:02:12,160 --> 00:02:15,440 Speaker 1: Don't congratulate me because it never happened. Not only that, 53 00:02:15,520 --> 00:02:22,959 Speaker 1: but yes it is, this is Julio. It's all Julio's fault. 54 00:02:23,800 --> 00:02:26,200 Speaker 2: It's your restaurant's fault, so therefore it's also kind of 55 00:02:26,200 --> 00:02:29,000 Speaker 2: your fault, and it's your server, Julio's fault. Yes, she 56 00:02:29,200 --> 00:02:31,600 Speaker 2: left me that night because of what happened at the restaurant. 57 00:02:32,080 --> 00:02:36,040 Speaker 3: Okay, just to clarify, you asked her or you're asking 58 00:02:36,160 --> 00:02:36,840 Speaker 3: was interrupted. 59 00:02:37,440 --> 00:02:41,600 Speaker 2: Well, I was going to ask her, and I did 60 00:02:41,639 --> 00:02:43,240 Speaker 2: not get a chance because of Julio. 61 00:02:43,600 --> 00:02:45,919 Speaker 1: Right. Here's what happened, Okay. 62 00:02:46,120 --> 00:02:48,600 Speaker 2: I was about to propose, and then Julio came up 63 00:02:48,639 --> 00:02:51,280 Speaker 2: to introduce himself as our server, and when I looked up, 64 00:02:51,320 --> 00:02:54,280 Speaker 2: I saw him, and I mean left. 65 00:02:54,320 --> 00:03:00,040 Speaker 1: To be honest, he is a sexy man. So I 66 00:03:00,080 --> 00:03:00,680 Speaker 1: seeded to. 67 00:03:00,720 --> 00:03:04,079 Speaker 2: Tell my girlfriend that night how attractive he was, and 68 00:03:05,360 --> 00:03:06,840 Speaker 2: I hit on Julio and she. 69 00:03:06,720 --> 00:03:08,960 Speaker 1: Didn't like it, and she left me before I could 70 00:03:09,000 --> 00:03:09,639 Speaker 1: even propose. 71 00:03:10,880 --> 00:03:14,600 Speaker 3: Uh huh, let me get this straight. You are upset 72 00:03:14,680 --> 00:03:18,720 Speaker 3: and complaining and taking my time right now and blaming 73 00:03:18,840 --> 00:03:22,720 Speaker 3: Julio for being an attractive man that you were attracted to. 74 00:03:23,440 --> 00:03:26,320 Speaker 3: But you're there with your girlfriend about to. 75 00:03:26,919 --> 00:03:29,919 Speaker 1: About to propose to Julio ruined it. 76 00:03:31,320 --> 00:03:35,520 Speaker 3: No, you ruined it by coming on to Julio. And 77 00:03:35,680 --> 00:03:39,440 Speaker 3: actually you're the one who should be fired from this situation. 78 00:03:39,760 --> 00:03:43,600 Speaker 2: Oh, Harry, I'm not sure if you've worked in this 79 00:03:43,760 --> 00:03:45,680 Speaker 2: How long has you worked in the customer service industry? 80 00:03:45,800 --> 00:03:48,200 Speaker 1: Have you ever heard of? Whichever, the customer is always right. 81 00:03:48,600 --> 00:03:52,280 Speaker 2: Your server ruined my engagement, therefore ruining my future plans. 82 00:03:52,280 --> 00:03:54,400 Speaker 2: I blended on getting married, having family, all that stuff, 83 00:03:54,400 --> 00:03:56,040 Speaker 2: and now it's never going to happen because of Julio 84 00:03:56,120 --> 00:03:57,120 Speaker 2: and your your. 85 00:03:57,040 --> 00:04:01,560 Speaker 3: Restaurant mat Listen, the customer is right. That woman who 86 00:04:01,560 --> 00:04:04,960 Speaker 3: you were with, she was right. Glad that your fiance said. No. 87 00:04:05,280 --> 00:04:08,240 Speaker 3: You deserve to be alone and you deserve to be miserable. 88 00:04:08,400 --> 00:04:11,440 Speaker 3: You're wallowing in your misery. You won't pull yourself out 89 00:04:11,440 --> 00:04:14,680 Speaker 3: of it. Don't drag me down with you. Don't drag Julio, 90 00:04:14,960 --> 00:04:17,200 Speaker 3: and do not come to my restaurant again, and do 91 00:04:17,320 --> 00:04:20,119 Speaker 3: not wall here again. You know what, you're a weird 92 00:04:21,320 --> 00:04:22,159 Speaker 3: Why are you laughing? 93 00:04:22,400 --> 00:04:24,440 Speaker 2: I'm laughing because this is actually Jubil from the Jubil 94 00:04:24,440 --> 00:04:26,640 Speaker 2: Show doing a phone brank on you and your server. 95 00:04:27,120 --> 00:04:32,600 Speaker 1: Julio set you up. Actually, what I'm going to play 96 00:04:32,720 --> 00:04:34,800 Speaker 1: Julio He said. 97 00:04:34,560 --> 00:04:36,240 Speaker 2: You deal with a lot of weird complaints, so he 98 00:04:36,320 --> 00:04:38,600 Speaker 2: wanted me to call up with the weirdest one. 99 00:04:39,160 --> 00:04:41,600 Speaker 3: Oh, you don't even know. I deal with so many 100 00:04:41,640 --> 00:04:46,039 Speaker 3: rare exemplates. This one definitely was the weirdest. So you 101 00:04:46,120 --> 00:04:49,680 Speaker 3: got me, You got me. Good. Wake up every morning 102 00:04:49,680 --> 00:04:51,000 Speaker 3: with jubile phone pranks.