1 00:00:00,120 --> 00:00:10,799 Speaker 1: It's another jes Hello, just Nicole, How can I help you? Hi? There, 2 00:00:10,880 --> 00:00:13,120 Speaker 1: my name is Casey, and I have a complaint about 3 00:00:13,119 --> 00:00:16,360 Speaker 1: your establishment. Oh, I'm really sorry to hear that. What 4 00:00:16,520 --> 00:00:20,239 Speaker 1: seems to be the problem. Well, I think your restaurant 5 00:00:20,280 --> 00:00:25,439 Speaker 1: gave me food poisoning. Oh no, I am so sorry. Yeah, 6 00:00:25,480 --> 00:00:28,000 Speaker 1: well not as sorry as I am. I'm the one 7 00:00:28,040 --> 00:00:29,720 Speaker 1: who had to put up with the food poisoning. And 8 00:00:29,760 --> 00:00:31,800 Speaker 1: I'm really surprised because I've been in there before and 9 00:00:31,800 --> 00:00:34,880 Speaker 1: everything was fine. In fact, I've had many pleasant experiences 10 00:00:34,880 --> 00:00:39,040 Speaker 1: at your establishment, but this was uncalled for. I'm I'm 11 00:00:39,080 --> 00:00:41,760 Speaker 1: so sorry. I don't know what to do. Well, i'd 12 00:00:41,760 --> 00:00:47,080 Speaker 1: appreciate a full refund on my meal, absolutely absolutely. Could 13 00:00:47,120 --> 00:00:49,479 Speaker 1: you just let me know when you dine with us 14 00:00:49,680 --> 00:00:51,839 Speaker 1: and I can talk to my manager. Yes, it was 15 00:00:51,880 --> 00:00:56,080 Speaker 1: six weeks ago, six weeks ago. Yes, it was six 16 00:00:56,120 --> 00:01:01,040 Speaker 1: weeks ago, and I got food poisoning last night. That 17 00:01:01,280 --> 00:01:04,520 Speaker 1: doesn't make any sense. Excuse me. I'll say it one 18 00:01:04,520 --> 00:01:06,520 Speaker 1: more time. I dined there six weeks ago and I 19 00:01:06,520 --> 00:01:09,360 Speaker 1: got food poisoning last night. What doesn't make sense about that? 20 00:01:12,240 --> 00:01:14,679 Speaker 1: I don't even know where to start. Can you maybe 21 00:01:14,760 --> 00:01:17,720 Speaker 1: give me some more details so I can understand. Well, 22 00:01:17,760 --> 00:01:20,200 Speaker 1: it shouldn't be that hard to understand, but sure, I 23 00:01:20,280 --> 00:01:22,920 Speaker 1: went into your restaurant six weeks ago and I ordered 24 00:01:22,920 --> 00:01:27,600 Speaker 1: the helimit and it was delightful, but I had a 25 00:01:27,600 --> 00:01:30,120 Speaker 1: few too many roles. You have delicious roles there. You 26 00:01:30,120 --> 00:01:32,160 Speaker 1: know that I should have to tell you that, Yeah, 27 00:01:32,200 --> 00:01:34,880 Speaker 1: we do. So I didn't finish my fish and I 28 00:01:34,920 --> 00:01:38,600 Speaker 1: took it home. Okay, okay, fast forward to last night. 29 00:01:38,640 --> 00:01:40,600 Speaker 1: When I took it out of the fridge. It didn't 30 00:01:40,640 --> 00:01:42,559 Speaker 1: smell very good, but I ate it anyway, and now 31 00:01:42,600 --> 00:01:45,600 Speaker 1: I can't get off the toilet. I am so sick, sir, 32 00:01:45,760 --> 00:01:48,040 Speaker 1: I am really sorry to hear that, but you can't 33 00:01:48,080 --> 00:01:50,000 Speaker 1: expect us to refund you when you kept it in 34 00:01:50,000 --> 00:01:53,960 Speaker 1: the refrigerator. That I've got food poisoning from your establishment, 35 00:01:54,000 --> 00:01:57,640 Speaker 1: and it's all your fault. I am really sorry that 36 00:01:57,680 --> 00:02:00,240 Speaker 1: you got food poisoning because I know how terrible that is. 37 00:02:00,440 --> 00:02:02,760 Speaker 1: But I think you're being a little unreasonable that you're 38 00:02:02,800 --> 00:02:06,680 Speaker 1: eating six week old fish that's been sitting around that long. 39 00:02:06,920 --> 00:02:09,760 Speaker 1: Everyone knows that, Oh everybody knows that. Well, then can 40 00:02:09,840 --> 00:02:12,640 Speaker 1: you introduce me to everybody, because I sure didn't know it. 41 00:02:13,240 --> 00:02:16,839 Speaker 1: You set yourself. It didn't smell good. It didn't smell good, 42 00:02:16,919 --> 00:02:18,440 Speaker 1: not as good as the night that I had it, 43 00:02:18,480 --> 00:02:21,040 Speaker 1: But it still looked okay, and I thought it was 44 00:02:21,040 --> 00:02:23,120 Speaker 1: going to be delicious, but instead I got sick. And 45 00:02:23,200 --> 00:02:26,320 Speaker 1: it's all because of your establishment. No, it's really not. 46 00:02:26,400 --> 00:02:28,640 Speaker 1: This is your fault, sir. I am positive of that. 47 00:02:28,840 --> 00:02:30,360 Speaker 1: Oh wow, so you're going to blame it on me? 48 00:02:30,400 --> 00:02:31,880 Speaker 1: I guess. I guess the next thing you're gonna tell 49 00:02:31,880 --> 00:02:33,600 Speaker 1: me is that I shouldn't eat the mashed potatoes that 50 00:02:33,639 --> 00:02:35,000 Speaker 1: I took home and kept in my car for the 51 00:02:35,040 --> 00:02:37,600 Speaker 1: last few weeks either, Right, even though they look delicious, 52 00:02:38,160 --> 00:02:40,960 Speaker 1: you kept mashed potatoes in your car? Why would you 53 00:02:41,000 --> 00:02:43,480 Speaker 1: do that? Well? In case I get hungry on the road. 54 00:02:45,120 --> 00:02:48,800 Speaker 1: What aren't you getting? What aren't you getting? I don't 55 00:02:48,800 --> 00:02:51,200 Speaker 1: even know what to say to you. You're being ridiculous. 56 00:02:51,560 --> 00:02:54,400 Speaker 1: Every single thing you're bringing up just should not happen. Oh, 57 00:02:54,440 --> 00:02:57,239 Speaker 1: I agree with that. I should not get food poisoning 58 00:02:57,280 --> 00:02:59,840 Speaker 1: from your restaurant. Right, I should be able to eat 59 00:02:59,880 --> 00:03:02,880 Speaker 1: my food whenever I want and not worry about getting sick. 60 00:03:02,960 --> 00:03:06,120 Speaker 1: But apparently you can't eat hell of it after six weeks, 61 00:03:06,120 --> 00:03:09,040 Speaker 1: and I can't eat my damn car mashed potatoes either. 62 00:03:09,560 --> 00:03:13,520 Speaker 1: I am so sick of customers complaining about ridiculous things 63 00:03:13,520 --> 00:03:15,600 Speaker 1: that have nothing to do with that. I know you are, 64 00:03:15,639 --> 00:03:17,680 Speaker 1: and your friend Sarah told me all about it. She 65 00:03:17,760 --> 00:03:20,799 Speaker 1: told me that you're very tired of the complaints. How 66 00:03:20,800 --> 00:03:23,280 Speaker 1: do you know, Sarah, Oh, that's because she set you 67 00:03:23,360 --> 00:03:25,320 Speaker 1: up for this prank phone call. This is actually Jewel 68 00:03:25,560 --> 00:03:27,360 Speaker 1: from Brook and Jewel in the morning doing a phone 69 00:03:27,360 --> 00:03:33,400 Speaker 1: tap on you. Your co worker, Sarah set you up. Yeah. No, 70 00:03:33,720 --> 00:03:36,680 Speaker 1: She says you have some difficult customers and wanted me 71 00:03:36,720 --> 00:03:39,160 Speaker 1: to have some fune with you. Oh, you was definitely 72 00:03:39,200 --> 00:03:41,960 Speaker 1: the most difficult one. Well, I think it's ridiculous you 73 00:03:42,000 --> 00:03:45,480 Speaker 1: can't eat six weeks old fish, and I really wanted 74 00:03:45,520 --> 00:03:49,240 Speaker 1: those car mashed potatoes. I'm pissed. And what's next? The 75 00:03:49,320 --> 00:03:51,240 Speaker 1: shrimp cocktail that I've had in my back pocket for 76 00:03:51,280 --> 00:03:54,200 Speaker 1: a month. That's probably bad too, Right, I'm eating it anyway. 77 00:03:54,240 --> 00:04:01,080 Speaker 1: I don't care. Wake up every morning with hoy On 78 00:04:01,280 --> 00:04:02,640 Speaker 1: Moving ninety two point five