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Speaker 1: I asked this question in all seriousness, is quality customer

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Speaker 1: service dead? Maybe maybe Brooke and Jeffrey in the morning.

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Speaker 1: I mean, it sure seems that.

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Speaker 2: Way, or it's turned into a chatbot.

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Speaker 1: Yeah, and those AI chatbot assistants aren't actually very helpful. Meanwhile,

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Speaker 1: the human ones don't seem to care at all.

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Speaker 2: I wouldn't either if I had their job.

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Speaker 3: I mean to be fair, Well, today we're going to

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Speaker 3: try and change that because we got an email from

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Speaker 3: a guy who goes to a bagel shop a lot

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Speaker 3: with his buddy, and even though their experiences are always

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Speaker 3: very normal, we're going to pretend that they're not and

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Speaker 3: call him from the bagel place to make it extra

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Speaker 3: weird by finally giving him the excellent customer service that

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Speaker 3: he so deserves.

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Speaker 1: It's your phone tap right.

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Speaker 2: Now, Brooking Jeffrey's stone taps on the twenties. Hello, good morning.

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Speaker 4: Is this Preston McCree. Yes, oh great, My name's Harriet.

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Speaker 4: I'm the manager here at bagel you were in earlier

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Speaker 4: this morning.

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Speaker 5: Yes, it was.

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Speaker 4: I am so glad I found you because it has

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Speaker 4: come to my attention that you did not receive exceptional

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Speaker 4: service during your time here.

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Speaker 5: I didn't.

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Speaker 2: No, I mean.

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Speaker 4: We noticed you tipped five dollars and our employees did

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Speaker 4: not sing to you.

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Speaker 5: Oh that's okay.

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Speaker 2: I mean I wasn't, Preston. It is not okay.

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Speaker 6: It is not okay here at Bagel, because there is

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Speaker 6: a new policy requiring every employee to sing if we

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Speaker 6: receive a curtuity over ten percent or more.

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Speaker 5: Oh well, I wasn't aware of that that.

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Speaker 2: It doesn't matter. It's not on you. It's not on you.

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Speaker 2: It's on Chauncey. Chauncey, come here, it's time.

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Speaker 6: Come on over, Chauncey, spin the wheel's president.

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Speaker 2: I need you to be quiet. We're picking your song.

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Speaker 2: Spend the wheel, Chouncey.

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Speaker 5: That's that's not necessary.

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Speaker 2: I don't just shut up for a minute. It landed

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Speaker 2: on floor rider. What Chauncey go for it?

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Speaker 5: Please don't.

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Speaker 7: Apple bottom jeans and the jeans, the apple bottom jeans

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Speaker 7: and Chauncey. Sure he hit the club and with the

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Speaker 7: jeans club.

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Speaker 2: It's not good present listen to that. It is so quiet.

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Speaker 2: I don't even know how you can hear it.

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Speaker 5: You don't need to do this, what why do you?

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Speaker 5: Why are you doing this?

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Speaker 6: You tip five dollars Chauncey, right, and you know what

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Speaker 6: the best way for him to show his appreciation.

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Speaker 5: Is to know it's not not.

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Speaker 2: Chauncey.

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Speaker 6: We're gonna give it another chance. Okay, let's see what

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Speaker 6: it lands on. God, imagine that floor rider again.

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Speaker 7: I don't want that.

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Speaker 5: I don't want this. Can Can we stop.

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Speaker 2: This, Prestin? I don't think you need to be mean

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Speaker 2: to my employee right now.

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Speaker 5: I'm not trying to be mean.

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Speaker 7: You Please don't be mean.

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Speaker 5: I don't want to be on the call anymore.

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Speaker 6: And I don't want to be the manager of a

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Speaker 6: bagel place that doesn't give exceptional service.

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Speaker 2: So saying, Chauncey, you know.

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Speaker 5: I'm sorry, So this is your idea of exceptional service?

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Speaker 2: Yes, Prestin, I don't understand the problem.

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Speaker 7: You know.

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Speaker 5: I know the problem is you're holding me a hostage

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Speaker 5: on the phone right now when I've asked you not to.

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Speaker 6: I don't That is the most aggressive thing I think

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Speaker 6: someone could say when we're just trying to give you

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Speaker 6: a thank you performance.

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Speaker 5: I appreciate this.

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Speaker 6: Every other customer that has come in and received this

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Speaker 6: was incredibly grateful.

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Speaker 7: The club can and things right, Okay, Okay, I'm.

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Speaker 5: Not coming back to your bagel shop. You stuck the

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Speaker 5: time out of my day with Can you hold on?

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Speaker 2: I'm checking on my hold on. Are you okay?

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Speaker 7: Yeah? I just wish it would stop landing on flow right,

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Speaker 7: Chaboozy enthusiast, Oh my god, shaboozy be keeping.

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Speaker 2: It real, unlike this phone call. This prank phone call.

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Speaker 7: Got him good?

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Speaker 4: Yeah?

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Speaker 5: What what?

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Speaker 2: It's a phone tap? Your co worker, JP, set you up.

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Speaker 6: This is actually broke from the radio show Broken Jeffrey

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Speaker 6: in the Morning. You that's Jose actually singing. So I

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Speaker 6: think you need to take that back right now, Preston.

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Speaker 5: Yeah, he should not quit his day job.

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Speaker 2: Wait, I guess he's right. I I really don't know

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Speaker 2: any I didn't even know Florida had more than one hit.

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Speaker 2: Apparently there's another one called whistle.

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Speaker 1: You want to hear it?

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Speaker 2: Spin the wheel?

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Speaker 5: No, god, don't, Oh my god.

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Speaker 7: Huh letting on whistle want to come into this lemon

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Speaker 7: head out? Whistle baby, whistle baby?

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Speaker 2: You go now your turn?

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Speaker 7: No stroke in Jeffrey's phone taps on the twenties