WEBVTT - The backlash against EVs is growing. Uber is pushing back.

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<v Speaker 1>Welcome to Zero. I am Akshatrati. This week, can Uber

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<v Speaker 1>Go Green? It may surprise you to learn that Europe's

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<v Speaker 1>biggest lobbyist for electric cars isn't an automaker or the

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<v Speaker 1>battery industry. It's Uber. That's surprising because in recent months

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<v Speaker 1>there has been a slowdown in electric car sales and

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<v Speaker 1>automakers want a reprieve on their green goals. Not Uber,

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<v Speaker 1>though the right hailing company has been leading the charge

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<v Speaker 1>to get regulators to change the rules and get more

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<v Speaker 1>electric vehicles on the road. On this week's episode, I

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<v Speaker 1>got to ask the company CEO, Dara Kosroshai about it.

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<v Speaker 1>He was in London recently making the case that Uber

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<v Speaker 1>customers should op for the electric car in their app,

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<v Speaker 1>even if it means waiting a few extra minutes. As

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<v Speaker 1>an occasional Uber taker, the green feature is something I

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<v Speaker 1>am familiar with and it is a step in the

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<v Speaker 1>right direction, But it's only available in two hundred cities

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<v Speaker 1>out of the ten thousand that have Ubers. As you'll

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<v Speaker 1>hear in the conversation. In twenty twenty, Uber set some

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<v Speaker 1>big goals about going electric for twenty twenty five, twenty

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<v Speaker 1>thirty and twenty forty. It's unlikely that the company will

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<v Speaker 1>meet the twenty twenty five goals, and even the twenty

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<v Speaker 1>thirty goals are going to be a stretch, but the

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<v Speaker 1>company is sticking with them because uberc is going electric

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<v Speaker 1>being good for business, not just for the planet. There

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<v Speaker 1>are other reasons to go electric. We talk about driver

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<v Speaker 1>lesque cars and I tried one of those for the

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<v Speaker 1>first time in San Francisco this summer, and we talk

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<v Speaker 1>about flying taxis a climate solution. I haven't tried yet,

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<v Speaker 1>but we and stop. There few CEOs of major companies

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<v Speaker 1>sit down with a climate journalist, so I asked him

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<v Speaker 1>about carbon accounting and also about a just transition. That's

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<v Speaker 1>why this is one of our longer episodes. Whether you're

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<v Speaker 1>a fan of uber or not, what the company does

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<v Speaker 1>on climate will have a big impact. Welcome to Zero, Dara,

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<v Speaker 1>thank you.

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<v Speaker 2>It's great to be here now.

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<v Speaker 1>I'm an engineer. I studied chemical engineering. You're an engineer.

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<v Speaker 1>You studied electrical engineering. And sometimes I think about the background,

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<v Speaker 1>the education and what that brings to the jobs we do,

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<v Speaker 1>and for me, it's very much being informed by the science,

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<v Speaker 1>being curious about the world, asking good and hard questions.

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<v Speaker 1>Is there anything from your engineering days This is a

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<v Speaker 1>while back that you still carry in running a company

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<v Speaker 1>that's one hundred and fifty billion dollars worth and operates

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<v Speaker 1>in seventy countries.

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<v Speaker 2>Very much so, very much so. And for me, what

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<v Speaker 2>engineering taught me was how to break down complex problems

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<v Speaker 2>into much simpler artifacts and then solve those artifacts and

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<v Speaker 2>then recompute into a more complex answer. I still to

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<v Speaker 2>this day remember And it's a very basic precept vector math, right,

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<v Speaker 2>which is you look at three dimensional problems. And for me,

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<v Speaker 2>I was always like challenging myself figure out the answer

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<v Speaker 2>to the three dimensional problem. When you break it down

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<v Speaker 2>to single dimensionary problems, you get very simple answers and

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<v Speaker 2>you can work your way through it. And I think

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<v Speaker 2>with business and in many things in life, people tend

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<v Speaker 2>to over complicate things and sometimes people want to They

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<v Speaker 2>almost want to show off their ability to understand complexity, etc.

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<v Speaker 2>Those are people who I think succeed and engineering really

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<v Speaker 2>taught me that break down the problem, make it simple

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<v Speaker 2>for yourself, understand what's core and what's not core, and

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<v Speaker 2>then move on the.

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<v Speaker 1>Other thing we do as engineers is solve problems.

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<v Speaker 2>Yeah, And have problems.

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<v Speaker 1>When you were made CEO of Uber, there were plenty

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<v Speaker 1>of problems you had to deal with. There was Uber

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<v Speaker 1>having the reputation of a toxic culture. It seems you've

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<v Speaker 1>changed that and made it a happier place to work.

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<v Speaker 1>Then during the pandemic, people stopped taking ubers because well,

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<v Speaker 1>we were all locked down and you had to pivot

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<v Speaker 1>to deliveries. And that's now nearly half of your revenues.

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<v Speaker 1>And in that same period you also set out ambitious

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<v Speaker 1>climate goals. This is a climate podcast, we're going to

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<v Speaker 1>talk about that.

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<v Speaker 2>Sure.

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<v Speaker 1>So in twenty twenty, Uber pledged to be all electric

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<v Speaker 1>in Europe, US and Canada by twenty thirty and everywhere

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<v Speaker 1>else by twenty forty. The company also committed eight hundred

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<v Speaker 1>million dollars toward that goal by twenty twenty five. Your

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<v Speaker 1>latest sustainability report for twenty twenty three says you spent

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<v Speaker 1>about four hundred and forty million dollars. What have you

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<v Speaker 1>put it to work?

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<v Speaker 2>The most significant part of our investment has been incentives

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<v Speaker 2>for drivers to essentially make more money per ride. I

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<v Speaker 2>think that everyone in terms of these climate goals has

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<v Speaker 2>had really good intentions, but they will remain good intentions

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<v Speaker 2>until and unless you can create economic flywheels to really

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<v Speaker 2>start to scale those ambitions into the reality of business.

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<v Speaker 2>And for our business, there's a flywheel that has to happen, right,

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<v Speaker 2>is if you want more riders to take electric rides,

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<v Speaker 2>you actually have to have drivers who are driving evs

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<v Speaker 2>and are hybrids to start with as well. And you

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<v Speaker 2>need the supply in order to create the demand. If

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<v Speaker 2>you don't have enough supply, then if someone asks for

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<v Speaker 2>an Uber Green, they may be waiting twelve thirteen minutes.

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<v Speaker 2>That's not good enough. So we had to get the

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<v Speaker 2>economic flywheel going. And our business is always starts with supply.

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<v Speaker 2>How many drivers, quality drivers can we get on the platform.

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<v Speaker 2>As it related to climate, it's how many drivers can

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<v Speaker 2>we convince to buy the next vehicle, make that purchase

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<v Speaker 2>an EV And as a result, we have to make

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<v Speaker 2>it economically attractive to these drivers. Their vehicles are their offices.

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<v Speaker 2>They make a living with these vehicles. So the majority

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<v Speaker 2>of our investment has gone to create incentives per ride,

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<v Speaker 2>incentives for drivers who are driving EV on Uber to

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<v Speaker 2>make more money. And those incentives originally started fifty cents

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<v Speaker 2>a ride. Now in the US it's based on a

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<v Speaker 2>certain number of rides. You make a special incentive if

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<v Speaker 2>you have over two hundred rides, and we have these

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<v Speaker 2>incentives all over the world. That makes driving an EV

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<v Speaker 2>on a per trip basis more profitable for the average

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<v Speaker 2>Uber driver. That allows them to afford to pay somewhat

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<v Speaker 2>more for those evs because they do tend to be

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<v Speaker 2>more expensive. There is in a secondhand market, and that

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<v Speaker 2>creates a flywheel that we're talking about.

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<v Speaker 1>There's also the question of the upfront cost, because if

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<v Speaker 1>they have to get that extra earning, they have to

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<v Speaker 1>buy that car. And one hope was that you would

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<v Speaker 1>charge say a Londoner, which is me, when I take

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<v Speaker 1>an Uber here, I pay a clean air fee and

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<v Speaker 1>that goes into a pot that would help subsidize the

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<v Speaker 1>buying of the vehicle because it still is on an

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<v Speaker 1>upfront basis most of the time a little more expensive

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<v Speaker 1>than your gasoline car. Has that happened. Have you helped

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<v Speaker 1>drivers subsidize the purchase of the vehicle, not just once

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<v Speaker 1>they have the vehicle, actually make more money and how

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<v Speaker 1>many electric vehicles have you helped?

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<v Speaker 2>Very much? So? So the London has been a huge

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<v Speaker 2>success for us. If you step back. Right now, the

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<v Speaker 2>average Uber driver is moving over to EV's five times

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<v Speaker 2>faster than the average driver. That's a big success, but

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<v Speaker 2>still we got a long way to go. About ten

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<v Speaker 2>percent of or overall miles or EV in Europe and California,

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<v Speaker 2>it's closer to twenty percent. Here in London, we're approaching

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<v Speaker 2>a third of our miles being EV. A big part

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<v Speaker 2>of that was a clean air fund where we are

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<v Speaker 2>reinvesting that clean air fund to make it easier for

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<v Speaker 2>drivers to buy vehicles. There are great deals going on

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<v Speaker 2>with Kias right now in London. It's pretty extraordinary you

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<v Speaker 2>see on the streets here. So that has definitely been

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<v Speaker 2>a success, and I think London again was a tip

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<v Speaker 2>of the spear, so to speak, our top marketplace. More generally,

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<v Speaker 2>what we're trying to do is we're investing in the

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<v Speaker 2>per trip incentive and then we're working with our OEM

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<v Speaker 2>partners to secure discounts on purchase of the vehicles. We

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<v Speaker 2>also a lot of our drivers may not want to

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<v Speaker 2>jump into EV's cold, so to speak, so we've also

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<v Speaker 2>established rental programs. For example, Hurts is a big partner

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<v Speaker 2>for us that allow drivers to kind of try before

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<v Speaker 2>you buy, Understand what it means to drive an EV

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<v Speaker 2>some of them have charging anxiety, etc. Understand where chargers

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<v Speaker 2>are available, how much time it takes, and then switch

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<v Speaker 2>over from a rental to a purchase as well. So

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<v Speaker 2>hopefully we can work with industry to make it more affordable,

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<v Speaker 2>and then we're going to put our investment, the majority

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<v Speaker 2>of our investment on a per ride basis.

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<v Speaker 1>But how many drivers have said that they've used your

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<v Speaker 1>subsidy to actually buy an electric vehicle?

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<v Speaker 2>So one hundred and eighty two thousand drivers are now

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<v Speaker 2>on evs on the platform. It's about three times what

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<v Speaker 2>it was last year when I was here for first

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<v Speaker 2>Go Get event. How many specific drivers have bought specifically

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<v Speaker 2>because of our discounts, I actually don't know. My guess

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<v Speaker 2>is it's a significant number. But is it over fifty

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<v Speaker 2>or fifty or below fifty, I'm not sure.

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<v Speaker 1>About ten percent of all miles driven are electric now

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<v Speaker 1>on the Uber platform. London is far ahead.

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<v Speaker 2>That's a third.

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<v Speaker 1>But the target one you'd set it was for London

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<v Speaker 1>to be one h percent electric by twenty twenty five.

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<v Speaker 1>Even if it's the end of twenty twenty five, that's

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<v Speaker 1>you know, fifteen months away, how are you going to

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<v Speaker 1>go from a third to one hundred percent.

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<v Speaker 2>I think those targets at this point are going to

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<v Speaker 2>be very difficult to hit for us. And you know

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<v Speaker 2>the fact is that I've always said that climate is

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<v Speaker 2>a team sport, and we need government to come in,

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<v Speaker 2>we need industry to come in. We certainly are leaning

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<v Speaker 2>in with our own pocketboats and with a bunch of

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<v Speaker 2>our innovation as focused on making evs more delightful, available

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<v Speaker 2>for everybody. So while I think those twenty twenty five

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<v Speaker 2>targets will be very challenging for us to hit, we

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<v Speaker 2>got twenty thirty targets. We got twenty forty targets, and

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<v Speaker 2>for us, you know, these targets drive outsize ambition at

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<v Speaker 2>the company. One of the wonderful things that I love

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<v Speaker 2>about Uber is like we put these targets in place,

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<v Speaker 2>the whole team rallies behind them. It excites everyone. We

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<v Speaker 2>have a new sustainability leader, Rebecca, who came from Tesla

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<v Speaker 2>as well, which is one of the leading companies in

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<v Speaker 2>that space. So you know, we're going to push to

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<v Speaker 2>hit those targets. Twenty twenty five is going to be hard,

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<v Speaker 2>but we got our twenty thirty targets that are ambitious,

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<v Speaker 2>and certainly twenty forty targets that are both ambitious and

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<v Speaker 2>I think doable.

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<v Speaker 1>Over the past two years, we've seen a number of

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<v Speaker 1>pioneering sustainability companies face the kinds of challenge you're facing,

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<v Speaker 1>which is set out an ambitious goal. Maybe you're not

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<v Speaker 1>going to be able to hit it, or maybe you're

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<v Speaker 1>able to hit it, but in the process you've had

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<v Speaker 1>to invest money to get there, while your competitors have not.

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<v Speaker 1>So the pioneers get punished one way or another, whether

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<v Speaker 1>they meet the goal or they don't. And a Cambridge

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<v Speaker 1>University report that just recently came out said that pioneering

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<v Speaker 1>companies shouldn't be punished. Instead, one way out for them

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<v Speaker 1>is to lobby governments to raise the ambition for everybody

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<v Speaker 1>to level the playing field for your sector. And that

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<v Speaker 1>is something you're doing now. You announced in September that

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<v Speaker 1>you warn the European Union to have all right heling

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<v Speaker 1>be electric by twenty thirty, and you say climate is

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<v Speaker 1>a team sport. How many other right healing companies or

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<v Speaker 1>taxi companies have joined that lobbying effort.

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<v Speaker 2>I'm not aware of any at this point. And you know,

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<v Speaker 2>I do think that while short term some of the

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<v Speaker 2>pioneering companies, as you have said, may have a disadvantage

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<v Speaker 2>because they're investing where others aren't, I do think that

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<v Speaker 2>long term climate investment makes sense. Right. It's ultimately when

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<v Speaker 2>you look into EV today for an Uber driver, we're

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<v Speaker 2>not telling the Uber driver to buy an EV because

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<v Speaker 2>it's good for the climate now it is, or because

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<v Speaker 2>it's going to help us hit our targets. It is.

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<v Speaker 2>You know that that purchase is going to help us

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<v Speaker 2>hit our targets. We're telling it to buy an EV

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<v Speaker 2>because it makes sense. And if you look over a

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<v Speaker 2>two year to a five year timeframe, you take an

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<v Speaker 2>into account cost of petrol versus charging, you look at

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<v Speaker 2>maintenance costs, it actually makes economic sense for a driver

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<v Speaker 2>to buy an EV. And so I think actually the

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<v Speaker 2>formula that we have is yes, this is the right

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<v Speaker 2>thing to do. It is can we afford to invest

0:13:11.440 --> 0:13:15.839
<v Speaker 2>eight hundred million? We can, and we have. Now it's

0:13:15.840 --> 0:13:17.679
<v Speaker 2>about making the economics work, and I think we're on

0:13:17.720 --> 0:13:18.520
<v Speaker 2>a good path.

0:13:19.240 --> 0:13:23.719
<v Speaker 1>As a platform, and as the largest right hailing platform,

0:13:24.200 --> 0:13:28.280
<v Speaker 1>you also have consumers who may not think green. But

0:13:28.840 --> 0:13:31.200
<v Speaker 1>if it shows up as the first option, which is

0:13:31.280 --> 0:13:34.480
<v Speaker 1>kind of the default, and default is a very powerful

0:13:34.559 --> 0:13:36.760
<v Speaker 1>place to be. It really is you can actually drive

0:13:36.880 --> 0:13:41.280
<v Speaker 1>behavior change. Why just making it easier for somebody to

0:13:41.320 --> 0:13:43.440
<v Speaker 1>get an electric noweres are you doing that?

0:13:43.800 --> 0:13:47.760
<v Speaker 2>Well, Actually, what we're doing now is that many times

0:13:47.800 --> 0:13:51.000
<v Speaker 2>when you order a regular Uber X, you're gonna get

0:13:51.160 --> 0:13:54.439
<v Speaker 2>a Tesla or you will get an EV So it's

0:13:54.440 --> 0:13:56.920
<v Speaker 2>happening to me. Yeah, I mean, if you're trying to change,

0:13:57.480 --> 0:14:01.560
<v Speaker 2>you should have used an Uber Green. But that's okay, yeah, exactly.

0:14:01.679 --> 0:14:04.760
<v Speaker 2>So you know, we run this marketplace, and the marketplace

0:14:04.880 --> 0:14:07.160
<v Speaker 2>essentially is very flexible in terms of the kind of

0:14:07.200 --> 0:14:10.679
<v Speaker 2>cars that we can dispatch you and obviously we want

0:14:10.720 --> 0:14:14.720
<v Speaker 2>to dispatch an efficient dispatch that's within five six minutes,

0:14:15.240 --> 0:14:18.559
<v Speaker 2>so the driver isn't driving them any empty miles. It's

0:14:18.600 --> 0:14:21.400
<v Speaker 2>important for congestion in the city and emissions in a

0:14:21.440 --> 0:14:25.400
<v Speaker 2>city as well. But what we're seeing is that one

0:14:25.440 --> 0:14:30.200
<v Speaker 2>in four Uber customers actually has had their first experience

0:14:30.240 --> 0:14:33.480
<v Speaker 2>with an EV on Uber. So a lot of what

0:14:33.560 --> 0:14:36.560
<v Speaker 2>we talk about is moving drivers over. But as you know,

0:14:36.640 --> 0:14:39.720
<v Speaker 2>the EV experience as a writer is really nice. It's quiet,

0:14:39.840 --> 0:14:44.160
<v Speaker 2>the cars are new, spacious interiors, especially the backseat, et cetera.

0:14:44.640 --> 0:14:48.200
<v Speaker 2>So I do think that there are these preconceived notions

0:14:48.240 --> 0:14:51.800
<v Speaker 2>about EV's. I think unfortunately EV's have to some extent

0:14:51.840 --> 0:14:54.720
<v Speaker 2>become politicized. Right is are you on the right or left?

0:14:54.720 --> 0:14:57.840
<v Speaker 2>Et cetera. They're just really good products. So to the

0:14:57.880 --> 0:15:02.480
<v Speaker 2>extent that we can increase exposure to this next generation

0:15:02.720 --> 0:15:05.720
<v Speaker 2>of vehicles, which we truly feel are a better way

0:15:05.760 --> 0:15:08.040
<v Speaker 2>going forward and good for the environment, then it can

0:15:08.080 --> 0:15:09.200
<v Speaker 2>be a win win for everybody.

0:15:09.440 --> 0:15:12.080
<v Speaker 1>And I've heard you say that on the Uber platform,

0:15:12.400 --> 0:15:17.840
<v Speaker 1>electric rides get higher tips. Yes, is that the reason

0:15:17.840 --> 0:15:20.120
<v Speaker 1>why they get higher tips? That is just a better ride,

0:15:20.200 --> 0:15:22.200
<v Speaker 1>or is it that the people who are choosing it

0:15:22.240 --> 0:15:25.240
<v Speaker 1>are just I don't know, I'm making a moral judgment here,

0:15:25.280 --> 0:15:28.240
<v Speaker 1>but more moral people who want to support drivers more.

0:15:28.480 --> 0:15:31.000
<v Speaker 2>We think it's a combination of both. You know, it's

0:15:31.040 --> 0:15:34.320
<v Speaker 2>not a directly causal relationship, so there's some correlation there.

0:15:34.360 --> 0:15:37.440
<v Speaker 2>I think you're absolutely right. But the experience is a

0:15:37.480 --> 0:15:41.280
<v Speaker 2>good experience. The ride is a really cool ride. And

0:15:41.760 --> 0:15:46.080
<v Speaker 2>I drive a Tesla, and I'll tell you I've heard

0:15:46.280 --> 0:15:49.000
<v Speaker 2>many times people, first of all, that they have trouble

0:15:49.000 --> 0:15:51.280
<v Speaker 2>with the handle, although they're getting much better at it,

0:15:51.560 --> 0:15:52.880
<v Speaker 2>and when they get in the car, they're like, Wow,

0:15:52.880 --> 0:15:53.680
<v Speaker 2>this is really cool.

0:15:54.160 --> 0:15:54.360
<v Speaker 1>You know.

0:15:54.400 --> 0:15:59.400
<v Speaker 2>They like it. It's something different and delight usually translates into

0:15:59.600 --> 0:16:02.600
<v Speaker 2>better and then hopefully more tips for the drivers, which

0:16:02.600 --> 0:16:02.960
<v Speaker 2>is great.

0:16:03.640 --> 0:16:06.520
<v Speaker 1>Now I do take Ubergreen most of the time, et cetera.

0:16:06.640 --> 0:16:07.880
<v Speaker 2>I'm doing the experiment.

0:16:09.960 --> 0:16:13.920
<v Speaker 1>But Uber provides electric option or a green option, only

0:16:13.920 --> 0:16:17.480
<v Speaker 1>in two hundred cities. You operate in ten thousand cities.

0:16:18.240 --> 0:16:20.360
<v Speaker 1>Now I've not done the math, but I'm pretty sure

0:16:20.600 --> 0:16:23.560
<v Speaker 1>majority of those cities have electric cars now, if not

0:16:23.600 --> 0:16:25.880
<v Speaker 1>all ten thousand, at least five thousand of them. So

0:16:26.000 --> 0:16:29.000
<v Speaker 1>why is the green option still only in two hundred cities.

0:16:29.160 --> 0:16:32.080
<v Speaker 2>Well, first of all, we focus on our largest cities, right,

0:16:32.120 --> 0:16:34.480
<v Speaker 2>So the two hundred cities tend to be the cities

0:16:34.520 --> 0:16:38.520
<v Speaker 2>that have the most rides, et cetera. And for us,

0:16:38.680 --> 0:16:41.000
<v Speaker 2>it is about this flywheel, right. We've got to establish

0:16:41.040 --> 0:16:44.040
<v Speaker 2>a supply. A supply you can build demand and the

0:16:44.080 --> 0:16:47.160
<v Speaker 2>flywheel can start working. And the fact is that if

0:16:47.200 --> 0:16:49.280
<v Speaker 2>you try to do things ten thousand times, you're going

0:16:49.320 --> 0:16:50.960
<v Speaker 2>to be less successful if you try to do two

0:16:51.000 --> 0:16:54.240
<v Speaker 2>hundred times. So our ambition is absolutely, we want to

0:16:54.240 --> 0:16:56.840
<v Speaker 2>get to the ten thousand cities, but we have to

0:16:56.880 --> 0:17:01.760
<v Speaker 2>operationalize all this on the ground, and the operationalizing can

0:17:01.880 --> 0:17:05.280
<v Speaker 2>take some time. Now, I would tell you that a

0:17:05.320 --> 0:17:08.120
<v Speaker 2>lot of people focus on cars. Uber is much more

0:17:08.119 --> 0:17:12.480
<v Speaker 2>about other types of transportation. So in many markets now

0:17:12.680 --> 0:17:16.840
<v Speaker 2>we're sponsoring kind of There are electric three wheelers in

0:17:16.840 --> 0:17:20.080
<v Speaker 2>India and increasingly electric two wheelers in a lot of

0:17:20.160 --> 0:17:23.720
<v Speaker 2>Latin American countries, and we're sponsoring that. But the big

0:17:23.760 --> 0:17:27.200
<v Speaker 2>emissions come from cars, which is why the focus is there.

0:17:27.480 --> 0:17:30.360
<v Speaker 1>There's also now an option in Uber in some places,

0:17:30.359 --> 0:17:32.560
<v Speaker 1>at least it's there in the UK where you can

0:17:32.840 --> 0:17:35.359
<v Speaker 1>book public transit. You can book a eurostart to go

0:17:35.400 --> 0:17:37.840
<v Speaker 1>to Paris. How much of the business is coming from

0:17:37.920 --> 0:17:40.840
<v Speaker 1>actually ordering a public transit from the platform.

0:17:40.920 --> 0:17:43.120
<v Speaker 2>It's a small but growing part of our business and

0:17:43.200 --> 0:17:46.040
<v Speaker 2>the growth rates are very impressive. And for us. The

0:17:46.080 --> 0:17:49.879
<v Speaker 2>first theme for us is that our number one competitor

0:17:50.480 --> 0:17:54.720
<v Speaker 2>is personal car ownership, right, and we want in the US,

0:17:54.960 --> 0:17:56.480
<v Speaker 2>we want you to get rid of that second car,

0:17:57.119 --> 0:17:59.120
<v Speaker 2>and in many other places in the world we want

0:17:59.119 --> 0:18:00.960
<v Speaker 2>you to get rid of the car. You know, cars

0:18:00.960 --> 0:18:04.560
<v Speaker 2>are utilized three to four percent of the time, very

0:18:04.560 --> 0:18:08.520
<v Speaker 2>inefficient use of space, very inefficient use of emissions, if

0:18:08.520 --> 0:18:10.720
<v Speaker 2>you want to call it that, et cetera. And so

0:18:11.160 --> 0:18:14.560
<v Speaker 2>what we see is that in cities that have high

0:18:14.800 --> 0:18:20.240
<v Speaker 2>public transit penetration, Uber does very well. Why because people

0:18:20.400 --> 0:18:23.600
<v Speaker 2>use public transit often for community to work, et cetera.

0:18:24.160 --> 0:18:29.080
<v Speaker 2>There are different circumstances where transit and Uber and trains,

0:18:29.520 --> 0:18:32.439
<v Speaker 2>and for example here in London and a lot of

0:18:32.480 --> 0:18:38.119
<v Speaker 2>other cities, line bikes can put together offerings on demand,

0:18:38.160 --> 0:18:43.280
<v Speaker 2>offerings that can serve you in a multiplicity of situations

0:18:43.280 --> 0:18:44.200
<v Speaker 2>that you might face.

0:18:44.440 --> 0:18:47.359
<v Speaker 1>I've been in London for twelve years and I don't

0:18:47.359 --> 0:18:49.280
<v Speaker 1>have a car, and one reason I don't have a

0:18:49.320 --> 0:18:50.919
<v Speaker 1>car is because I can either get a taxi your

0:18:51.000 --> 0:18:53.880
<v Speaker 1>right hailing option and rest of the time transit really work.

0:18:54.000 --> 0:18:58.120
<v Speaker 2>So the theory that customer, so to speak, the.

0:18:58.000 --> 0:19:01.600
<v Speaker 1>Theory makes sense to me. But there's still the goal

0:19:01.680 --> 0:19:04.080
<v Speaker 1>that you have to try and get to electric and

0:19:04.680 --> 0:19:07.199
<v Speaker 1>lobbying on your own is going to be one thing

0:19:07.240 --> 0:19:10.000
<v Speaker 1>you're doing, but that's not going to take you all

0:19:10.000 --> 0:19:13.240
<v Speaker 1>the way. The other thing you're doing now is you

0:19:13.320 --> 0:19:17.400
<v Speaker 1>are partnering with automakers. So you announced a partnership with BYD,

0:19:17.640 --> 0:19:21.200
<v Speaker 1>the Chinese electric car giant really now the world's largest

0:19:21.359 --> 0:19:24.200
<v Speaker 1>electric car maker. Where you want to bring one hundred

0:19:24.240 --> 0:19:29.120
<v Speaker 1>thousand cars onto the Uber platform from bad By when.

0:19:30.720 --> 0:19:32.760
<v Speaker 2>I'd say by twenty thirty, although we don't have a

0:19:32.760 --> 0:19:37.120
<v Speaker 2>specific timeframe there for BYD, but certainly our ambitions are significant,

0:19:37.680 --> 0:19:40.040
<v Speaker 2>and we've always said that climate is a team sport.

0:19:40.280 --> 0:19:43.800
<v Speaker 2>No one company can succeed here, and anyone's success kind

0:19:43.840 --> 0:19:46.840
<v Speaker 2>of adds to the whole right. Climate success in the

0:19:46.960 --> 0:19:50.760
<v Speaker 2>US helps China, Climate success in China helps Europe and

0:19:50.840 --> 0:19:54.439
<v Speaker 2>vice versa. So really, in terms of the ecosystem, we

0:19:54.480 --> 0:19:58.040
<v Speaker 2>need governments to play their part. We need OEMs to

0:19:58.160 --> 0:20:03.199
<v Speaker 2>manufacture a four doable, high quality cars, and then we

0:20:03.240 --> 0:20:06.959
<v Speaker 2>need the charging infrastructure to also come into play, not

0:20:07.119 --> 0:20:08.720
<v Speaker 2>just in the center of cities where a lot of

0:20:09.320 --> 0:20:14.720
<v Speaker 2>more fortunate people live, but in the neighborhoods and areas

0:20:15.000 --> 0:20:17.120
<v Speaker 2>where our drivers live as well, many of whom don't

0:20:17.119 --> 0:20:21.240
<v Speaker 2>have garages to be able to charge overnight. So we're

0:20:21.320 --> 0:20:26.000
<v Speaker 2>working with obviously governments, with OEMs like BID and many

0:20:26.040 --> 0:20:30.760
<v Speaker 2>other OEM partners with charging partners. We announced a great

0:20:31.080 --> 0:20:35.760
<v Speaker 2>venture with Octopus Energy and BID and ourselves to bring

0:20:35.800 --> 0:20:40.760
<v Speaker 2>a thousand chargers to our drivers at incredibly affordable rates

0:20:40.800 --> 0:20:43.800
<v Speaker 2>as well, So it really is working with the ecosystems

0:20:43.800 --> 0:20:47.760
<v Speaker 2>to drive success there. And Bid is a terrific manufacturer.

0:20:48.040 --> 0:20:50.960
<v Speaker 2>They've got scale and they're building excellent cars.

0:20:54.560 --> 0:20:57.359
<v Speaker 1>After the break, I asked Dara what a just climate

0:20:57.400 --> 0:21:01.200
<v Speaker 1>transition would look like for Uber's workforce. By the way,

0:21:01.400 --> 0:21:03.640
<v Speaker 1>if you've been enjoying this episode, please take a moment

0:21:03.680 --> 0:21:06.280
<v Speaker 1>to rate and review the show on Spotify and Apple.

0:21:06.600 --> 0:21:16.560
<v Speaker 1>It helps other listeners find the show. How are you

0:21:16.600 --> 0:21:20.200
<v Speaker 1>going to manage geopolitical tensions that are rising with China

0:21:20.720 --> 0:21:24.480
<v Speaker 1>with the West because your goal to go electric is

0:21:24.760 --> 0:21:28.119
<v Speaker 1>sooner in Western markets in US, Canada and Europe you

0:21:28.160 --> 0:21:30.880
<v Speaker 1>want to be electric by twenty thirty, whereas the rest

0:21:30.880 --> 0:21:34.880
<v Speaker 1>of the world twenty forty. Of course, cheap Chinese evs

0:21:35.000 --> 0:21:39.040
<v Speaker 1>that are good, safe, effective would help your goal, would

0:21:39.040 --> 0:21:41.320
<v Speaker 1>make your life easier. But how will you manage it

0:21:41.359 --> 0:21:42.399
<v Speaker 1>with the geopolitics?

0:21:42.680 --> 0:21:45.919
<v Speaker 2>I think the good news is that there are many

0:21:46.040 --> 0:21:48.720
<v Speaker 2>OEMs and local oem so for example, Tesla is a

0:21:48.800 --> 0:21:53.480
<v Speaker 2>terrific OEM and very popular model in the US. Volkswagen

0:21:53.560 --> 0:21:58.119
<v Speaker 2>and many other European manufacturers are also moving their ev

0:21:58.600 --> 0:22:02.480
<v Speaker 2>offerings and broadening them in ways that are quite constructive.

0:22:03.040 --> 0:22:06.919
<v Speaker 2>So I think their first approaches work with local OEMs

0:22:06.960 --> 0:22:12.119
<v Speaker 2>and encourage them to keep making investments not just in evs,

0:22:12.720 --> 0:22:16.120
<v Speaker 2>but also to develop secondary markets for evs as well.

0:22:16.160 --> 0:22:19.360
<v Speaker 2>About two thirds of our drivers are buying used cars

0:22:19.440 --> 0:22:22.960
<v Speaker 2>versus new cars, so that's an important development as well.

0:22:23.760 --> 0:22:28.680
<v Speaker 2>I think from my standpoint, we can control geopolitics different countries,

0:22:28.720 --> 0:22:32.440
<v Speaker 2>different nations or areas like the EU. They are going

0:22:32.480 --> 0:22:37.199
<v Speaker 2>to make their decisions based on considerations that can't just

0:22:37.359 --> 0:22:43.480
<v Speaker 2>take climate into account, their other considerations, their local manufacturing sectors, economies, etc.

0:22:44.520 --> 0:22:48.399
<v Speaker 2>We think that we have enough flexibility with a player,

0:22:48.720 --> 0:22:52.119
<v Speaker 2>with both local players and then Chinese players, to bring

0:22:52.160 --> 0:22:55.240
<v Speaker 2>these vehicles to the world right and a BYD vehicle

0:22:55.280 --> 0:22:58.280
<v Speaker 2>in Brazil is just as valuable as a BID vehicle

0:22:58.520 --> 0:23:04.239
<v Speaker 2>in London as well. And while tariffs are not a

0:23:04.280 --> 0:23:07.520
<v Speaker 2>good thing for the climate, they may be necessary based

0:23:07.560 --> 0:23:09.960
<v Speaker 2>on what governments are trying to achieve. We think we

0:23:10.000 --> 0:23:13.600
<v Speaker 2>can work with kind of reality as it is and

0:23:13.680 --> 0:23:16.439
<v Speaker 2>accomplish our goals, you know, with or without tariff so

0:23:16.440 --> 0:23:16.840
<v Speaker 2>to speak.

0:23:17.160 --> 0:23:20.919
<v Speaker 1>We've talked about electric vehicles as a new term climate solution.

0:23:21.000 --> 0:23:26.080
<v Speaker 1>You have clear targets, but autonomy and autonomous vehicles can

0:23:26.200 --> 0:23:30.000
<v Speaker 1>also help meet your goal. They are more energy efficient

0:23:30.560 --> 0:23:33.320
<v Speaker 1>and they can be cheaper in the long term, and

0:23:33.320 --> 0:23:35.240
<v Speaker 1>that can be a game changer to try and make

0:23:35.280 --> 0:23:40.320
<v Speaker 1>electric cars a reality. I rode in a Weimo in

0:23:40.320 --> 0:23:43.320
<v Speaker 1>San Francisco two months ago, I think, and I was amazed.

0:23:43.400 --> 0:23:44.800
<v Speaker 2>It was great and how.

0:23:44.640 --> 0:23:47.880
<v Speaker 1>Well it managed. It felt like it was a human

0:23:47.960 --> 0:23:51.480
<v Speaker 1>driving the car, but it felt weird when the steering

0:23:51.480 --> 0:23:54.040
<v Speaker 1>wheel was moving on its own. Yes, and you know,

0:23:54.920 --> 0:23:57.040
<v Speaker 1>I hadn't done one before, so I did go in

0:23:57.080 --> 0:24:01.280
<v Speaker 1>with trepidation, but I walked out just after one and

0:24:01.520 --> 0:24:05.040
<v Speaker 1>I felt good. It was a wow moment.

0:24:05.240 --> 0:24:05.760
<v Speaker 2>It really was.

0:24:05.840 --> 0:24:08.200
<v Speaker 1>And I think about climate solutions all the time. There

0:24:08.040 --> 0:24:10.439
<v Speaker 1>are plenty of good ones, but very few where I

0:24:10.480 --> 0:24:16.679
<v Speaker 1>go wow, and autonomous vehicles can do that. What is

0:24:16.720 --> 0:24:21.000
<v Speaker 1>your vision for Uber and bringing autonomous vehicles to people?

0:24:21.240 --> 0:24:24.320
<v Speaker 2>So if I step back, we think that the future

0:24:24.320 --> 0:24:31.600
<v Speaker 2>for Uber is electric, shared, autonomous, and ultimately multimodal as well.

0:24:31.680 --> 0:24:37.000
<v Speaker 2>We think autonomous brings incredible promise in terms of safety

0:24:37.640 --> 0:24:42.600
<v Speaker 2>and affordability and availability. Ultimately, the autonomous driver it's a

0:24:42.640 --> 0:24:45.119
<v Speaker 2>single driver that just keeps getting better and better and

0:24:45.160 --> 0:24:49.000
<v Speaker 2>better year after year after year. Versus newer drivers who

0:24:49.000 --> 0:24:50.960
<v Speaker 2>have to learn every single time they have to earn

0:24:51.000 --> 0:24:53.560
<v Speaker 2>their license. The autonomous drivers learned its license and is

0:24:53.600 --> 0:24:56.040
<v Speaker 2>just going to get better. So for us, safety is

0:24:56.119 --> 0:25:01.000
<v Speaker 2>incredibly important here. Their footprint is electric with which is great,

0:25:01.640 --> 0:25:05.080
<v Speaker 2>and I share the same exact experience when I first

0:25:05.080 --> 0:25:08.800
<v Speaker 2>took that Weayma it is a delightful, wonderful experience. So

0:25:09.400 --> 0:25:11.760
<v Speaker 2>I think it goes back to what I was talking

0:25:11.760 --> 0:25:16.760
<v Speaker 2>about in terms of evs. The best way to drive

0:25:16.840 --> 0:25:21.480
<v Speaker 2>EV adoption is if the product is great, and the

0:25:21.560 --> 0:25:24.439
<v Speaker 2>product is delightful, and the product is a product that

0:25:24.640 --> 0:25:27.440
<v Speaker 2>drivers love or riders love, and so I do think

0:25:27.440 --> 0:25:30.840
<v Speaker 2>that automis can be a complimentary part of the solution,

0:25:31.440 --> 0:25:34.520
<v Speaker 2>which is, if it's a great experience and it happens

0:25:34.520 --> 0:25:37.800
<v Speaker 2>to be electric, why the heck not? Why isn't that great?

0:25:38.119 --> 0:25:42.000
<v Speaker 2>It also make the streets safer. It'll also hopefully help

0:25:42.240 --> 0:25:45.320
<v Speaker 2>not you, but many give up their personal car as well.

0:25:45.640 --> 0:25:48.639
<v Speaker 2>So it is absolutely part of the formula, but it

0:25:48.680 --> 0:25:51.360
<v Speaker 2>is again it's a part we have to go electric

0:25:52.320 --> 0:25:56.240
<v Speaker 2>shared we think is a really important part of sustainability

0:25:56.280 --> 0:25:59.520
<v Speaker 2>as well, so we're investing actively in building up uber

0:25:59.640 --> 0:26:02.879
<v Speaker 2>x share. Now it's combustion vehicles and evs as well,

0:26:03.119 --> 0:26:05.400
<v Speaker 2>but to get two or more riders in a car

0:26:05.520 --> 0:26:09.439
<v Speaker 2>really helps the climate footprint. Then you have autonomous, and

0:26:09.440 --> 0:26:12.000
<v Speaker 2>then of course you have multimodal, which is transit, et cetera.

0:26:12.359 --> 0:26:14.439
<v Speaker 2>All of it has to come together in order for

0:26:14.520 --> 0:26:16.760
<v Speaker 2>us to get to the promised land, so to speak.

0:26:17.680 --> 0:26:21.160
<v Speaker 1>Uber was early in autonomy, and then it got out

0:26:21.160 --> 0:26:25.680
<v Speaker 1>of autonomy. You sold your business in twenty twenty, and

0:26:25.760 --> 0:26:29.720
<v Speaker 1>now you're back in it with partners, you have way

0:26:29.720 --> 0:26:34.840
<v Speaker 1>more coming onto your platform. You're working with Cruise. Do

0:26:34.880 --> 0:26:37.240
<v Speaker 1>you regret losing the edge?

0:26:37.480 --> 0:26:40.080
<v Speaker 2>No, no, not at all. And I would tell you

0:26:40.119 --> 0:26:42.959
<v Speaker 2>that first and foremost in terms of that decision was

0:26:44.480 --> 0:26:49.400
<v Speaker 2>really what our expertise as a company afforded us. Uber

0:26:49.920 --> 0:26:54.720
<v Speaker 2>is a software company. We move fast. We're constantly innovating,

0:26:54.760 --> 0:26:59.040
<v Speaker 2>pushing the envelope, and that kind of speed and that

0:26:59.119 --> 0:27:04.760
<v Speaker 2>kind of culture is difficult to achieve, both with software

0:27:04.800 --> 0:27:07.359
<v Speaker 2>and hardware. There are very few companies that have done it.

0:27:07.480 --> 0:27:10.639
<v Speaker 2>The pacing of building autonomous, the care that you have

0:27:10.760 --> 0:27:13.159
<v Speaker 2>to take the pacing of building hardware. You know you

0:27:13.240 --> 0:27:15.600
<v Speaker 2>take kind of one shot every three years, so to speak,

0:27:15.600 --> 0:27:20.119
<v Speaker 2>in terms of platforms. It requires a level of perfection

0:27:20.920 --> 0:27:24.200
<v Speaker 2>and a level of planning that wasn't part of the

0:27:24.280 --> 0:27:27.560
<v Speaker 2>Uber DNA. You know, part of innovation is making all

0:27:27.640 --> 0:27:30.480
<v Speaker 2>kinds of mistakes and being okay with it, and being

0:27:30.480 --> 0:27:33.720
<v Speaker 2>okay with that process of making a mistake, learning, gaining

0:27:33.720 --> 0:27:35.720
<v Speaker 2>better the next time, the next time, the next time.

0:27:36.320 --> 0:27:40.639
<v Speaker 2>And the cultures in terms of how we were building

0:27:40.640 --> 0:27:43.439
<v Speaker 2>for marketplace and for eats, was very different from the

0:27:43.480 --> 0:27:45.679
<v Speaker 2>culture of how we were building for Autonomous and they

0:27:45.680 --> 0:27:49.720
<v Speaker 2>are almost two different companies. And ultimately we decided that,

0:27:50.400 --> 0:27:53.280
<v Speaker 2>you know, the main quest for Uber was to build

0:27:53.320 --> 0:27:57.200
<v Speaker 2>this marketplace that allows anyone to get anything, go anywhere,

0:27:57.680 --> 0:28:01.960
<v Speaker 2>really wire up and on demand and logistics system for

0:28:02.080 --> 0:28:04.560
<v Speaker 2>your local city, and then drive it to a sustainable

0:28:04.600 --> 0:28:09.560
<v Speaker 2>future as well. And when I look at the autonomous players,

0:28:10.040 --> 0:28:13.159
<v Speaker 2>you know, the only thing Weimo's working on is autonomy.

0:28:13.480 --> 0:28:16.119
<v Speaker 2>The only thing Cruise is working on is autonomy. Or

0:28:16.200 --> 0:28:20.000
<v Speaker 2>we ride or a wave here. That's their singular passion.

0:28:20.480 --> 0:28:23.360
<v Speaker 2>And I think companies that have singular passions tend to succeed.

0:28:23.800 --> 0:28:26.000
<v Speaker 2>It was time for us to figure out what our

0:28:26.040 --> 0:28:28.600
<v Speaker 2>singular passion is and just like we work with many

0:28:28.640 --> 0:28:31.160
<v Speaker 2>OEMs and many drivers out there, we're going to work

0:28:31.160 --> 0:28:32.520
<v Speaker 2>with many autonomous partners.

0:28:32.720 --> 0:28:36.639
<v Speaker 1>Now they're on your platform in some places. So right now,

0:28:36.800 --> 0:28:39.800
<v Speaker 1>what is the hold up for you to scale it quickly?

0:28:40.400 --> 0:28:44.000
<v Speaker 2>The biggest holdup is availability of autonomous vehicles right it is.

0:28:44.560 --> 0:28:48.120
<v Speaker 2>The technology is still proving itself out. There are very

0:28:48.120 --> 0:28:51.360
<v Speaker 2>few players who have taken the driver out. Wemo is

0:28:51.640 --> 0:28:54.760
<v Speaker 2>one of them. So it really is the pace of

0:28:54.880 --> 0:28:59.200
<v Speaker 2>maturity for autonomous and the regulatory framework as well. Not

0:28:59.800 --> 0:29:02.840
<v Speaker 2>every every country or city has the kind of regulatory

0:29:02.920 --> 0:29:05.719
<v Speaker 2>environment that you need. That is the real hold up.

0:29:05.760 --> 0:29:09.960
<v Speaker 2>And then of course there's hardware. Right these are very

0:29:10.000 --> 0:29:15.440
<v Speaker 2>expensive vehicles today. The economics of autonomous don't pencil out

0:29:15.480 --> 0:29:17.680
<v Speaker 2>based on the revenue you can make on ride share.

0:29:18.360 --> 0:29:20.400
<v Speaker 2>I do think they will pencil out over the next

0:29:20.440 --> 0:29:25.000
<v Speaker 2>five to fifteen years. So it's a combination of technology, hardware, platform,

0:29:25.040 --> 0:29:27.000
<v Speaker 2>and ultimately economics that'll make it work.

0:29:27.640 --> 0:29:30.440
<v Speaker 1>Now. The thing that spooks people, and it did when

0:29:30.480 --> 0:29:32.920
<v Speaker 1>I sat in a Waydow, is that there is no

0:29:33.040 --> 0:29:36.760
<v Speaker 1>human there. And when an autonomous card gets into an

0:29:36.800 --> 0:29:39.960
<v Speaker 1>accident and someone gets killed or hurt, which has happened

0:29:39.960 --> 0:29:42.760
<v Speaker 1>in the past. Regulators can come down, and they can

0:29:42.760 --> 0:29:45.800
<v Speaker 1>come down pretty hard. They can shut down a service

0:29:45.840 --> 0:29:48.600
<v Speaker 1>which they've done, or cause a recall. And the limited

0:29:48.640 --> 0:29:52.000
<v Speaker 1>number of autonomous vehicles that there are, in one way,

0:29:52.040 --> 0:29:57.600
<v Speaker 1>it might feel unfair because humans probably and in numbers,

0:29:57.640 --> 0:30:02.320
<v Speaker 1>actually make more mistakes, yes than robots do now. But

0:30:03.240 --> 0:30:05.600
<v Speaker 1>should we hold robots to a higher standard.

0:30:06.080 --> 0:30:08.920
<v Speaker 2>I think we should, and it may seem illogical in

0:30:08.960 --> 0:30:12.360
<v Speaker 2>some ways or unfair, but I think that people understand

0:30:12.360 --> 0:30:16.080
<v Speaker 2>that humans are fallible. We should be aiming higher for

0:30:16.480 --> 0:30:21.160
<v Speaker 2>autonomous and this technology. How much higher is a debate.

0:30:21.400 --> 0:30:24.240
<v Speaker 2>Should a robot driver does it need to be three

0:30:24.320 --> 0:30:27.000
<v Speaker 2>times better, five towns better, ten times better. I think

0:30:27.000 --> 0:30:29.960
<v Speaker 2>that's up to the regulators. The other consideration is that

0:30:30.040 --> 0:30:35.280
<v Speaker 2>when autonomous makes a mistake in one way or the other,

0:30:35.840 --> 0:30:39.480
<v Speaker 2>there is only one driver who is essentially maybe driving

0:30:39.520 --> 0:30:42.120
<v Speaker 2>one thousand people, ten thousand people, or one hundred thousand people,

0:30:42.640 --> 0:30:47.640
<v Speaker 2>So the cost of a mistake can be significantly higher

0:30:47.720 --> 0:30:51.400
<v Speaker 2>and kind of the blast radius of a potential error

0:30:51.440 --> 0:30:54.440
<v Speaker 2>can be much higher, which again I think logically makes

0:30:54.480 --> 0:30:57.680
<v Speaker 2>sense in terms of the higher hurdle right different drivers,

0:30:57.720 --> 0:30:59.360
<v Speaker 2>human drivers that are making mistakes all the time for

0:30:59.360 --> 0:31:03.240
<v Speaker 2>different reasons, and having one poor driver on the road,

0:31:03.520 --> 0:31:05.840
<v Speaker 2>you have to get off the road. But that threat

0:31:05.880 --> 0:31:09.640
<v Speaker 2>is a localized threat, so to speak. With autonomous the

0:31:09.760 --> 0:31:14.160
<v Speaker 2>driver is much bigger, so to speak. So again, I

0:31:14.200 --> 0:31:16.200
<v Speaker 2>do think it makes sense to hold a higher hurdle,

0:31:16.480 --> 0:31:20.800
<v Speaker 2>higher bar, But ultimately, I think the promise of this technology,

0:31:20.840 --> 0:31:23.720
<v Speaker 2>which is becoming realized, is it will be safer, it

0:31:23.760 --> 0:31:26.840
<v Speaker 2>will save lives, and I think we will be seeing

0:31:26.920 --> 0:31:29.000
<v Speaker 2>it in the next five to fifteen years, and I

0:31:29.000 --> 0:31:32.520
<v Speaker 2>think that's a terrific thing. We will then, I would

0:31:32.560 --> 0:31:37.000
<v Speaker 2>say in the next three to seventy years, start to

0:31:37.040 --> 0:31:40.200
<v Speaker 2>focus on economics. And anytime you build a newer product,

0:31:40.760 --> 0:31:46.040
<v Speaker 2>every company, including us, you're willing to accept lower returns

0:31:46.320 --> 0:31:48.880
<v Speaker 2>because it is a product that's growing. It's an investment

0:31:48.880 --> 0:31:51.440
<v Speaker 2>in the future. I think ultimately the reason why we're

0:31:51.440 --> 0:31:54.560
<v Speaker 2>doing it it is safer, it will be cheaper, and

0:31:54.640 --> 0:31:58.000
<v Speaker 2>so yes, while the margins on autonomous will be lower

0:31:58.600 --> 0:32:01.320
<v Speaker 2>than not autonomous in the early years, we think long

0:32:01.400 --> 0:32:04.080
<v Speaker 2>term it can be great for business and it can

0:32:04.080 --> 0:32:05.040
<v Speaker 2>be great for society.

0:32:05.240 --> 0:32:09.560
<v Speaker 1>So the other thing that is even further out, although

0:32:09.600 --> 0:32:13.160
<v Speaker 1>it could be as real as this year is flying taxis. Yes,

0:32:13.840 --> 0:32:16.320
<v Speaker 1>there is likely to be a Chinese company that may

0:32:16.400 --> 0:32:18.680
<v Speaker 1>have a commercial service before the end of the year,

0:32:19.320 --> 0:32:21.640
<v Speaker 1>and there are a few others waiting in the wings

0:32:22.000 --> 0:32:26.560
<v Speaker 1>stink to be on the Uber platform. Now. I've had

0:32:26.600 --> 0:32:30.320
<v Speaker 1>a long running skeptical fight with a professor of flying taxis,

0:32:31.320 --> 0:32:37.080
<v Speaker 1>and I'm skeptical at is that it's the problem with autonomy.

0:32:37.080 --> 0:32:40.240
<v Speaker 1>If the step towards going to something that is such

0:32:40.280 --> 0:32:44.120
<v Speaker 1>a new mode of transport is so many, it will

0:32:44.160 --> 0:32:46.960
<v Speaker 1>just take longer to get there because people are not familiar,

0:32:47.520 --> 0:32:52.280
<v Speaker 1>people feel trepidation, people will want to see how it goes,

0:32:52.400 --> 0:32:54.880
<v Speaker 1>and that just extends it. The other one is, of course,

0:32:54.920 --> 0:32:58.440
<v Speaker 1>the technology, which has been getting there now, so that

0:32:58.440 --> 0:33:01.720
<v Speaker 1>that's one place where my skepticism has been more moderated

0:33:01.760 --> 0:33:04.760
<v Speaker 1>because the technology is real. You can actually see them

0:33:05.240 --> 0:33:08.280
<v Speaker 1>at least in trials right now, and if one becomes commercial,

0:33:08.360 --> 0:33:12.520
<v Speaker 1>you know it's real. Uber was ahead of the game,

0:33:12.640 --> 0:33:15.959
<v Speaker 1>and an Elevate program that was about flying taxis just

0:33:16.000 --> 0:33:19.200
<v Speaker 1>like the Autonomy one. You shut that down. How are

0:33:19.240 --> 0:33:20.600
<v Speaker 1>you thinking about faying taxis today?

0:33:20.800 --> 0:33:24.720
<v Speaker 2>I think very similarly. And then we merge Elevator into

0:33:24.800 --> 0:33:27.000
<v Speaker 2>joe By Aviation. We have a big investment in joe

0:33:27.080 --> 0:33:29.760
<v Speaker 2>b really for the same reason it was. Building hardware

0:33:29.840 --> 0:33:33.880
<v Speaker 2>is different from building software and networks. But I'm very

0:33:33.920 --> 0:33:38.440
<v Speaker 2>optimistic about what's going on with vertical takeoff and landing.

0:33:38.240 --> 0:33:41.760
<v Speaker 1>Even more so than av you know, I think.

0:33:41.560 --> 0:33:45.160
<v Speaker 2>Av will touch more people, right, and will affect more lives.

0:33:45.400 --> 0:33:50.680
<v Speaker 2>But I think if you step back, the cities of

0:33:50.720 --> 0:33:54.680
<v Speaker 2>the world are building in three dimensions, right, So commercial

0:33:54.760 --> 0:33:57.640
<v Speaker 2>living has gone in three dimensions, residential living has gone

0:33:57.720 --> 0:34:02.960
<v Speaker 2>three dimensions. But our transportation systems are in two dimensions.

0:34:03.360 --> 0:34:05.440
<v Speaker 2>And you know, maybe they have two planes, right, there's

0:34:05.520 --> 0:34:09.600
<v Speaker 2>the on surface and then some places have metro subways, etc.

0:34:09.880 --> 0:34:12.239
<v Speaker 2>But essentially two planes, and or.

0:34:12.200 --> 0:34:14.319
<v Speaker 1>There's the boring company which never worked out, but you.

0:34:14.280 --> 0:34:17.000
<v Speaker 2>Know, you know it's but it's the same idea, right.

0:34:17.920 --> 0:34:22.799
<v Speaker 2>It's no wonder that our transportation infrastructure, no matter how

0:34:22.880 --> 0:34:26.960
<v Speaker 2>much investment goes into it, eventually becomes overwhelmed. And so

0:34:27.080 --> 0:34:31.680
<v Speaker 2>you need to introduce at scale, this third dimension into

0:34:31.719 --> 0:34:37.239
<v Speaker 2>our transportation infrastructure and battery technology, fly by wire technology,

0:34:38.080 --> 0:34:42.960
<v Speaker 2>the sonic envelope of these vehicles. It is happening, and

0:34:43.280 --> 0:34:45.960
<v Speaker 2>I do think that it will start with use cases

0:34:46.120 --> 0:34:49.320
<v Speaker 2>that are specific, you know, call it bus routes, going

0:34:49.360 --> 0:34:53.560
<v Speaker 2>to train stations or airports for example, is a great

0:34:53.640 --> 0:34:56.600
<v Speaker 2>use case. That's what Joe Baviation is starting with. And

0:34:56.640 --> 0:34:59.839
<v Speaker 2>then over a period of time it will expand from

0:34:59.840 --> 0:35:02.399
<v Speaker 2>the you know, I do think in some ways the

0:35:02.719 --> 0:35:08.640
<v Speaker 2>commercial the beginning of the commercial introduction of these two technologies,

0:35:08.760 --> 0:35:11.239
<v Speaker 2>there's going to be quite a competition to see what

0:35:11.320 --> 0:35:14.880
<v Speaker 2>gets commercial faster. Ultimately, autonomous will touch more people, but

0:35:15.320 --> 0:35:17.319
<v Speaker 2>Vitol is absolutely going to be part of our life

0:35:17.360 --> 0:35:19.440
<v Speaker 2>going forward and it will save so much time.

0:35:19.640 --> 0:35:23.320
<v Speaker 1>When you think about climate solutions, there is a tendency,

0:35:23.600 --> 0:35:26.120
<v Speaker 1>the right one to think about carbon as a constraint

0:35:26.160 --> 0:35:28.839
<v Speaker 1>and you want to reduce emissions. That's the point, right,

0:35:28.840 --> 0:35:31.879
<v Speaker 1>this is a climate solution. However, the other dimension is

0:35:32.800 --> 0:35:35.239
<v Speaker 1>how is it a better solution? So we've talked a

0:35:35.280 --> 0:35:37.279
<v Speaker 1>lot about the better solution. Now let's come to the

0:35:37.280 --> 0:35:43.160
<v Speaker 1>carbon constraint. When I look at your sustainability report and

0:35:43.200 --> 0:35:47.680
<v Speaker 1>your carbon accounting, you have Scope one and Scope two emissions,

0:35:47.680 --> 0:35:51.160
<v Speaker 1>which are direct emissions that come from either maybe natural

0:35:51.200 --> 0:35:54.319
<v Speaker 1>gas if it's burned in a building, or power that's

0:35:54.400 --> 0:35:57.279
<v Speaker 1>being supplied to you in the form of coal or

0:35:57.320 --> 0:36:01.200
<v Speaker 1>gas given offices in the world, very small fraction of

0:36:01.400 --> 0:36:04.760
<v Speaker 1>your emissions. Majority of your emissions come from the fuel

0:36:04.800 --> 0:36:09.399
<v Speaker 1>that is used by the drivers driving Uber, and you're

0:36:09.400 --> 0:36:11.719
<v Speaker 1>talking about how that can go electric and eventually that

0:36:11.760 --> 0:36:15.640
<v Speaker 1>electricity becomes decarbonized, so you get to zero. There's a

0:36:15.680 --> 0:36:18.480
<v Speaker 1>portion of your carbon emissions that are embedded in your

0:36:18.520 --> 0:36:21.320
<v Speaker 1>activity that you do not count today. So take deliveries.

0:36:21.320 --> 0:36:24.520
<v Speaker 1>For example, when I order Uber Eat and I am vegetarian,

0:36:24.560 --> 0:36:27.480
<v Speaker 1>so I don't typically order meat. I'll eat it when

0:36:27.480 --> 0:36:30.919
<v Speaker 1>I'm traveling, but never at home. But people do order meat,

0:36:31.280 --> 0:36:35.879
<v Speaker 1>and so if you're ordering a hamburger versus you're ordering dall,

0:36:36.920 --> 0:36:40.640
<v Speaker 1>the common footprint of those deliveries very different. Just like

0:36:40.719 --> 0:36:44.799
<v Speaker 1>you can drive people to take electric cars by changing

0:36:44.960 --> 0:36:49.200
<v Speaker 1>the green option in your app, you could be doing

0:36:49.239 --> 0:36:54.160
<v Speaker 1>the same thing by getting people to buy more vegetarian food.

0:36:54.760 --> 0:36:57.759
<v Speaker 1>But you're not accounting for those emissions today, So that

0:36:57.800 --> 0:37:00.560
<v Speaker 1>doesn't give you the incentive to do it. Why don't

0:37:00.600 --> 0:37:01.080
<v Speaker 1>you have it in.

0:37:01.040 --> 0:37:03.320
<v Speaker 2>Your cost I think it's a great call. It's certainly

0:37:03.360 --> 0:37:07.440
<v Speaker 2>something that we should and we'll look at our focus

0:37:07.520 --> 0:37:10.319
<v Speaker 2>right now in our delivery business is more related to

0:37:10.360 --> 0:37:13.960
<v Speaker 2>the packaging that all food comes from, right, that vegetarian

0:37:14.040 --> 0:37:18.640
<v Speaker 2>meal often comes in a container that is not compostable,

0:37:18.719 --> 0:37:22.480
<v Speaker 2>may not be recyclable, etc. So that's the problem that

0:37:22.520 --> 0:37:25.719
<v Speaker 2>we're trying to take on first. In terms of sustainable packaging,

0:37:26.160 --> 0:37:29.719
<v Speaker 2>we for example, announced a pilot in Paris now to

0:37:29.880 --> 0:37:34.719
<v Speaker 2>fund sustainable packaging in Paris. We now have a marketplace,

0:37:34.760 --> 0:37:39.480
<v Speaker 2>for example, where restaurants can easily identify and buy sustainable

0:37:39.480 --> 0:37:43.600
<v Speaker 2>packaging that applies to every single piece of food or

0:37:43.640 --> 0:37:47.799
<v Speaker 2>even grocery that you buy on Uber Eats, and I

0:37:47.920 --> 0:37:50.560
<v Speaker 2>believe at this point that should be our focus. I

0:37:50.600 --> 0:37:54.439
<v Speaker 2>think once we solve sustainable packaging, or once we feel

0:37:54.480 --> 0:37:57.520
<v Speaker 2>like we have enough momentum and sustainable packaging, because we

0:37:57.600 --> 0:38:00.920
<v Speaker 2>don't today. Even some restaurants are confused about what packaging

0:38:00.960 --> 0:38:03.600
<v Speaker 2>is sustainable versus what is not sustainable. Sometimes they think

0:38:03.600 --> 0:38:07.280
<v Speaker 2>they're being sustainable, they have the best intentions, but technically

0:38:07.280 --> 0:38:11.120
<v Speaker 2>they're not where they need to be. We're very very early,

0:38:11.320 --> 0:38:15.400
<v Speaker 2>unfortunately as it relates to our delivery business, to really

0:38:15.600 --> 0:38:19.319
<v Speaker 2>start to scale sustainable packaging. Once we do that, I'll

0:38:19.320 --> 0:38:20.959
<v Speaker 2>take on your point of view.

0:38:21.120 --> 0:38:25.040
<v Speaker 1>There, you could start at least by accounting for the

0:38:25.080 --> 0:38:28.360
<v Speaker 1>emotions even if you don't set targets. And I appreciate

0:38:28.480 --> 0:38:30.040
<v Speaker 1>these are all hard things and you have to take

0:38:30.040 --> 0:38:32.080
<v Speaker 1>on harder challenges as you solve the easier ones.

0:38:32.480 --> 0:38:34.960
<v Speaker 2>I think the other issue for us with accounting, and

0:38:35.000 --> 0:38:38.480
<v Speaker 2>it's a good point is I'll have to as I

0:38:38.640 --> 0:38:42.480
<v Speaker 2>think about your your issue live, it is going to

0:38:42.480 --> 0:38:49.839
<v Speaker 2>be difficult for us to understand exactly what restaurants are offering. Yeah, right,

0:38:50.200 --> 0:38:54.080
<v Speaker 2>the weight of that hamburger, right, two hamburgers may have

0:38:54.239 --> 0:38:57.759
<v Speaker 2>a very different climate profile depending on the size of

0:38:57.800 --> 0:39:01.319
<v Speaker 2>that hamburger, the ingredients, etc. And the fact is, while

0:39:01.360 --> 0:39:03.640
<v Speaker 2>we have a general view of what the ingredient list is,

0:39:04.200 --> 0:39:06.360
<v Speaker 2>it's going to be much harder for us to specifically

0:39:06.480 --> 0:39:09.680
<v Speaker 2>understand what's happening. But again, it is definitely something for

0:39:09.760 --> 0:39:10.400
<v Speaker 2>us to consider.

0:39:10.560 --> 0:39:13.360
<v Speaker 1>It's sort of the power of the platform, which brings

0:39:13.400 --> 0:39:17.359
<v Speaker 1>you supply and demand, is also one where you can

0:39:17.440 --> 0:39:22.120
<v Speaker 1>drive change. And it's not a problem that just Uber

0:39:22.200 --> 0:39:25.319
<v Speaker 1>is dealing with companies like Unilever, you know, who have

0:39:25.800 --> 0:39:31.120
<v Speaker 1>two billion customers, but two million suppliers are also having

0:39:31.160 --> 0:39:32.839
<v Speaker 1>to deal with it. They're having to go to them

0:39:32.880 --> 0:39:35.160
<v Speaker 1>and be like you have to report this because we're

0:39:35.200 --> 0:39:38.319
<v Speaker 1>all in it together. This is how we meet our goals. So, yeah,

0:39:38.320 --> 0:39:40.359
<v Speaker 1>it's a hard problem and you have to think through it,

0:39:40.400 --> 0:39:42.120
<v Speaker 1>but I feel like there are ways in which you

0:39:42.160 --> 0:39:45.200
<v Speaker 1>can get to it. It's an additional step somebody has

0:39:45.239 --> 0:39:47.400
<v Speaker 1>to do, but it makes you a little more conscious

0:39:47.400 --> 0:39:50.040
<v Speaker 1>about both the business as you run it, but also

0:39:50.080 --> 0:39:51.040
<v Speaker 1>the choice so that it can.

0:39:50.920 --> 0:39:53.520
<v Speaker 2>Make and it might make for more healthy eating too,

0:39:53.640 --> 0:39:54.799
<v Speaker 2>so that might not be a bad thing.

0:39:54.880 --> 0:39:59.319
<v Speaker 1>Yeah. The other thing that comes on climate that we

0:40:00.120 --> 0:40:02.880
<v Speaker 1>we don't talk about when we talk about solutions. We

0:40:02.920 --> 0:40:06.080
<v Speaker 1>talk about technologies, we talk about carbon but the third piece,

0:40:06.120 --> 0:40:09.680
<v Speaker 1>which is crucial is people. I'm sure you've heard of

0:40:09.719 --> 0:40:14.480
<v Speaker 1>the phrase the just transition, the transition that will bring

0:40:14.520 --> 0:40:20.439
<v Speaker 1>people along. Now, let's take one solution autonomous vehicles. That

0:40:20.560 --> 0:40:25.200
<v Speaker 1>will mean eventually fewer people driving cars, so fewer drivers.

0:40:26.120 --> 0:40:29.120
<v Speaker 1>How are you making sure that the drivers who are

0:40:29.120 --> 0:40:32.160
<v Speaker 1>earning their income on Uber today will be ready for

0:40:32.200 --> 0:40:34.880
<v Speaker 1>a future where technology is doing their job instead.

0:40:35.080 --> 0:40:37.640
<v Speaker 2>Well, it is a real issue that we have to

0:40:37.640 --> 0:40:41.200
<v Speaker 2>think about, and we have been very clear with our

0:40:41.280 --> 0:40:44.400
<v Speaker 2>driver based to some extent, our drivers on our platform

0:40:44.480 --> 0:40:47.680
<v Speaker 2>are competing against the next driver who comes onto our platform,

0:40:47.719 --> 0:40:50.960
<v Speaker 2>whether that's a human driver or a robot driver. So

0:40:51.000 --> 0:40:54.640
<v Speaker 2>I think drivers understand how the platform works, and there's

0:40:54.680 --> 0:40:57.960
<v Speaker 2>constantly new supply of drivers coming onto the platform. So

0:40:58.000 --> 0:41:01.480
<v Speaker 2>for us, one is communication being very clear. Second for

0:41:01.600 --> 0:41:05.400
<v Speaker 2>us is finding different use cases. So for example, there

0:41:05.440 --> 0:41:07.640
<v Speaker 2>are going to be real challenges in terms of delivery

0:41:07.880 --> 0:41:11.920
<v Speaker 2>and providing autonomous delivery. It's promising, but coming out of

0:41:11.960 --> 0:41:15.160
<v Speaker 2>the restaurant, putting the food in or delivering the food

0:41:15.200 --> 0:41:19.239
<v Speaker 2>in high rise provides different logistical challenges. Same thing in

0:41:19.320 --> 0:41:24.120
<v Speaker 2>terms of grocery shopping. Right, So one is offering different

0:41:24.400 --> 0:41:27.840
<v Speaker 2>types of work for drivers to be able to transition

0:41:27.960 --> 0:41:30.680
<v Speaker 2>into over a long period of time, maybe they go

0:41:30.719 --> 0:41:34.160
<v Speaker 2>from driving to delivering to shopping. We're even now working

0:41:34.200 --> 0:41:36.600
<v Speaker 2>on actually there's a group of our drivers and some

0:41:36.719 --> 0:41:40.720
<v Speaker 2>non drivers who are working on AI labeling and translation

0:41:41.760 --> 0:41:46.959
<v Speaker 2>and essentially training AI agents as well as another kind

0:41:47.000 --> 0:41:49.440
<v Speaker 2>of work. So that to the extent that there are

0:41:49.440 --> 0:41:52.600
<v Speaker 2>autonomous vehicles coming onto the platform, maybe our drivers are

0:41:52.640 --> 0:41:56.000
<v Speaker 2>training those autonomous vehicles. So we are working with expanding

0:41:56.040 --> 0:41:58.400
<v Speaker 2>the scope of work. But I think the question that

0:41:58.440 --> 0:42:00.719
<v Speaker 2>you're asking, it's a very big question in terms of

0:42:00.760 --> 0:42:03.680
<v Speaker 2>the role of automation in general. Now, I do think

0:42:03.719 --> 0:42:07.319
<v Speaker 2>that there's a drama in terms of our robots going

0:42:07.360 --> 0:42:10.560
<v Speaker 2>to replace the humans. What we've seen over and over

0:42:10.800 --> 0:42:13.879
<v Speaker 2>again in history is that robots complement humans and then

0:42:13.960 --> 0:42:16.560
<v Speaker 2>humans can move on to different kinds of work or

0:42:16.600 --> 0:42:19.600
<v Speaker 2>higher value work. My hope is that the same happens

0:42:19.640 --> 0:42:23.640
<v Speaker 2>in terms of the transportation industry. But we're definitely doing

0:42:23.640 --> 0:42:26.200
<v Speaker 2>our part in terms of expanding the scope of the

0:42:26.239 --> 0:42:28.200
<v Speaker 2>opportunities on the platform.

0:42:28.239 --> 0:42:30.640
<v Speaker 1>And within that same framework there so that the esg.

0:42:30.840 --> 0:42:34.000
<v Speaker 1>The environmental witch we've talked about the social side where

0:42:34.800 --> 0:42:38.120
<v Speaker 1>there has been a move over this period to have

0:42:38.920 --> 0:42:42.280
<v Speaker 1>more and more benefits being given to the drivers. Yes,

0:42:42.680 --> 0:42:45.319
<v Speaker 1>and in some places like here in the UK you

0:42:45.400 --> 0:42:49.080
<v Speaker 1>have vacation pay, in other places you get pensions etc.

0:42:50.719 --> 0:42:53.880
<v Speaker 1>You've said you prefer or it is actually better for

0:42:53.920 --> 0:42:55.799
<v Speaker 1>the driver to have the hybrid choice that they're not

0:42:55.880 --> 0:42:58.520
<v Speaker 1>an employee. They are able to come on the platform

0:42:58.560 --> 0:43:00.520
<v Speaker 1>and leave it when they want. And why is it

0:43:00.560 --> 0:43:03.320
<v Speaker 1>better for them do not have employee benefits?

0:43:03.640 --> 0:43:07.640
<v Speaker 2>Well, the number one, two and three reason why people

0:43:07.680 --> 0:43:10.360
<v Speaker 2>come onto the platform or drivers come onto the platform

0:43:10.480 --> 0:43:16.600
<v Speaker 2>is flexibility. Flexibility and flexibility employment benefits always come with demands, right,

0:43:16.680 --> 0:43:19.040
<v Speaker 2>which is where are you going to work, when are

0:43:19.080 --> 0:43:21.360
<v Speaker 2>you going to work, what are your hours, et cetera.

0:43:21.760 --> 0:43:24.560
<v Speaker 2>So there's a trade off, right. With flexibility, drivers get

0:43:24.600 --> 0:43:29.239
<v Speaker 2>to make their own work hours where they want to go,

0:43:29.719 --> 0:43:33.400
<v Speaker 2>and we think ultimately the best solution is retain flexibility,

0:43:33.840 --> 0:43:37.960
<v Speaker 2>but then add to that certain protections that you associate

0:43:38.120 --> 0:43:40.840
<v Speaker 2>with full time jobs, whether it's a minimum pay or

0:43:40.880 --> 0:43:45.520
<v Speaker 2>pension benefits, time off, insurance, etc. So we think the

0:43:45.600 --> 0:43:48.799
<v Speaker 2>hybrid solution is a better solution. It makes driving for Ruber,

0:43:48.880 --> 0:43:53.799
<v Speaker 2>delivering for Uber more attractive, so our network becomes more

0:43:53.840 --> 0:43:56.480
<v Speaker 2>liquid ETAs get better, improves the quality of our network

0:43:56.480 --> 0:43:58.800
<v Speaker 2>as well. We think that's the right solution going forward.

0:43:59.120 --> 0:44:01.200
<v Speaker 2>Thank you, Tor, Thank you really appreciate it.

0:44:10.000 --> 0:44:12.239
<v Speaker 1>Thank you for listening to zero and now for the

0:44:12.280 --> 0:44:20.200
<v Speaker 1>sound of the week. That's the driver of the future,

0:44:20.480 --> 0:44:25.600
<v Speaker 1>an algorithm driving away more. Also, please do check out

0:44:25.640 --> 0:44:29.279
<v Speaker 1>an excellent investigation from my colleagues into how Uber has

0:44:29.280 --> 0:44:32.440
<v Speaker 1>been selectively locking out some drivers in New York City

0:44:32.760 --> 0:44:37.319
<v Speaker 1>between rides and thus dramatically reducing their pay. You can

0:44:37.360 --> 0:44:40.160
<v Speaker 1>read that investigation on Bloomberg dot com and it's linked

0:44:40.200 --> 0:44:43.359
<v Speaker 1>in the show notes. If you like this episode, please

0:44:43.400 --> 0:44:45.160
<v Speaker 1>take a moment to rate or review the show on

0:44:45.200 --> 0:44:48.840
<v Speaker 1>Apple Podcasts and Spotify. Share this episode with a friend

0:44:49.200 --> 0:44:52.279
<v Speaker 1>or with someone who owns more than one car. You

0:44:52.320 --> 0:44:55.000
<v Speaker 1>can get in touch at zero pod at bloomberg dot net.

0:44:55.560 --> 0:44:58.880
<v Speaker 1>Zero's producer is might Le Rau, Bloomberg's Head of podcast

0:44:58.920 --> 0:45:01.760
<v Speaker 1>is Stage boun and head of Talk is Brendan Newnan.

0:45:02.360 --> 0:45:05.520
<v Speaker 1>Our theme music is composed by Wonderly Special thanks to

0:45:05.560 --> 0:45:10.720
<v Speaker 1>Aaron Rudkoff, Schawon Wagner, Ethan Steinberg, Jessica Beck, and Monique Molima.

0:45:11.400 --> 0:45:12.960
<v Speaker 1>I am Akshatrati Banks