1 00:00:01,400 --> 00:00:05,640 Speaker 1: The Jubil Show on demand. It's another Jubil phone frame 2 00:00:06,040 --> 00:00:14,440 Speaker 1: Weday mornings on that's twenties. Hello. Hi, this is Alexis 3 00:00:14,480 --> 00:00:18,759 Speaker 1: calling from support. I'm looking to speak to Kevin. Yeah, 4 00:00:18,800 --> 00:00:21,520 Speaker 1: this is Kevin. Hey Kevin. I'm just reaching out because 5 00:00:21,520 --> 00:00:23,720 Speaker 1: I know I see a ticket that you want Microsoft 6 00:00:23,760 --> 00:00:30,120 Speaker 1: Word added to your computer. Yes, absolutely definitely need that asap. Okay, 7 00:00:30,160 --> 00:00:42,639 Speaker 1: one moment, please hold nope hello, no no hello, no 8 00:00:42,640 --> 00:00:49,360 Speaker 1: no word for you? Please hold no Hello. Hey, it's 9 00:00:49,360 --> 00:00:52,800 Speaker 1: a great day to be supportive over here at company support. 10 00:00:53,320 --> 00:00:57,320 Speaker 1: Pee deekins. What can I do you for? Hi? Oh? Yeah, Um, 11 00:00:57,360 --> 00:01:03,520 Speaker 1: I need Microsoft Work installed on my I. Okay, so 12 00:01:03,600 --> 00:01:06,319 Speaker 1: you need a program installed on your computer. So I'm 13 00:01:06,319 --> 00:01:09,399 Speaker 1: atashing back to Alexis. Okay, please all, but but wait, 14 00:01:11,000 --> 00:01:16,360 Speaker 1: what the hell? I understand? Thanks for holding. This is Alexis. 15 00:01:16,400 --> 00:01:21,200 Speaker 1: How can I help? Sorry, I'm just a little frustrated already. Um. 16 00:01:21,240 --> 00:01:23,959 Speaker 1: I just need Microsoft Word installed on my computer so 17 00:01:24,000 --> 00:01:29,640 Speaker 1: I can do my job. Why hello, Why do you 18 00:01:29,680 --> 00:01:33,800 Speaker 1: need that? I need to? I just need Microsoft Word 19 00:01:33,840 --> 00:01:36,160 Speaker 1: to be able to type. I need so I don't 20 00:01:36,200 --> 00:01:38,160 Speaker 1: have to like it doesn't teach you type though? Like 21 00:01:38,200 --> 00:01:40,520 Speaker 1: the word though, is just like a blank sheet of paper, 22 00:01:40,560 --> 00:01:42,320 Speaker 1: but it's like on your computer basically, so it doesn't 23 00:01:42,360 --> 00:01:44,600 Speaker 1: teach you how to type. That's more like, I don't know, 24 00:01:44,680 --> 00:01:46,520 Speaker 1: like teach me how to type dot com or something 25 00:01:46,520 --> 00:01:49,640 Speaker 1: like that. I can let me try and find it 26 00:01:49,680 --> 00:01:54,360 Speaker 1: for you. Please hold what hell? No, don't hello. I 27 00:01:54,400 --> 00:01:56,520 Speaker 1: don't want to be in a hold. Just what is 28 00:01:56,520 --> 00:02:02,800 Speaker 1: going on? Hello? I heard you have some questions about 29 00:02:02,800 --> 00:02:06,520 Speaker 1: Microsoft Word. Go ahead and ask them now. Hello. Yes, 30 00:02:06,760 --> 00:02:09,280 Speaker 1: um no, I don't have any questions about Microsoft Word. 31 00:02:09,600 --> 00:02:11,240 Speaker 1: That counts is one of your questions? Do you have 32 00:02:11,280 --> 00:02:15,480 Speaker 1: another one? I'm sorry, I just I'm sorry too. Okay, 33 00:02:15,560 --> 00:02:21,040 Speaker 1: please hold, please don't put me on Hello speed akins? 34 00:02:21,080 --> 00:02:24,520 Speaker 1: So do I have the pleasure of talking at? What's 35 00:02:24,560 --> 00:02:28,480 Speaker 1: going on? Who is this? Hi? Hi, to be calm here. 36 00:02:28,680 --> 00:02:32,120 Speaker 1: I'm trying to get Microsoft Word installed on my computer 37 00:02:32,200 --> 00:02:33,840 Speaker 1: so I can. Okay, you need some of you explain 38 00:02:33,880 --> 00:02:36,639 Speaker 1: to you what Microsoft word is? It is a no, no, no, no, 39 00:02:36,680 --> 00:02:39,440 Speaker 1: not explain I know what I know what Microsoft word is. 40 00:02:39,480 --> 00:02:41,359 Speaker 1: I need Microsoft Word. I think what you need is 41 00:02:41,400 --> 00:02:42,760 Speaker 1: power Point. I'll send you on over to lex and 42 00:02:42,800 --> 00:02:45,640 Speaker 1: she'll hook it with Microsoft power Point. Hello. No, please 43 00:02:45,639 --> 00:02:48,120 Speaker 1: don't don't. Oh, oh my god, what is going on 44 00:02:48,320 --> 00:02:52,240 Speaker 1: this company? Thanks for holding this. Lexus and Pete tell 45 00:02:52,320 --> 00:02:55,440 Speaker 1: me you're looking for power Point information? Yes, please do 46 00:02:55,560 --> 00:02:59,080 Speaker 1: not my expertise. I'm going to have to transfer you. 47 00:02:59,120 --> 00:03:04,880 Speaker 1: Please hold please hello, stop stop? What is going on? Hello? 48 00:03:06,840 --> 00:03:10,280 Speaker 1: It's a great day to be of customer service to you? 49 00:03:10,919 --> 00:03:13,519 Speaker 1: Is this Kevin and Kevin? How are you like in 50 00:03:13,760 --> 00:03:17,919 Speaker 1: power Point? Was I right? Or was I extra extra right? Kevin? 51 00:03:18,080 --> 00:03:22,760 Speaker 1: I'm I'm gonna. I'm sorry, I need microsoftware. My name 52 00:03:22,840 --> 00:03:26,919 Speaker 1: is Pete. Your name's Kevin. I think you called yourself 53 00:03:27,000 --> 00:03:29,919 Speaker 1: Kevin or called me Kevin when your name is Kevin. 54 00:03:29,960 --> 00:03:33,000 Speaker 1: I'm really frustrated right now because I'm calling because I 55 00:03:33,080 --> 00:03:35,040 Speaker 1: have a support ticket. I just need my Oh you 56 00:03:35,080 --> 00:03:38,800 Speaker 1: got a support ticket? That makes sense? Uh, Kevin. I'll 57 00:03:38,800 --> 00:03:41,040 Speaker 1: send you on over to Kevin. Her name's Alexis. She 58 00:03:41,160 --> 00:03:43,040 Speaker 1: deals with support tickets. I'll send you right over. I've 59 00:03:43,040 --> 00:03:45,080 Speaker 1: already spoken Alexus. I don't need to speak to anybody. 60 00:03:45,120 --> 00:03:46,400 Speaker 1: I just need one of you to guys to solve 61 00:03:46,440 --> 00:03:50,600 Speaker 1: my problem. Thanks for holding, Alexis. How can I hold? Stop? Tramp? 62 00:03:50,640 --> 00:03:54,720 Speaker 1: Do you have a ticket you need? PowerPoint? Isn't words? 63 00:03:56,440 --> 00:03:58,000 Speaker 1: I'm gonna have to send you right back on over 64 00:03:58,040 --> 00:04:00,200 Speaker 1: to Pete. Actually, I get this patch Pete in I 65 00:04:00,200 --> 00:04:04,040 Speaker 1: can't do this anymore. Stop doing whatever you're doing. I 66 00:04:04,080 --> 00:04:07,880 Speaker 1: just want Microsoft or Okay, it sounds like it's a 67 00:04:07,880 --> 00:04:09,840 Speaker 1: stressful day at the office for you, so I'm just 68 00:04:09,840 --> 00:04:13,360 Speaker 1: gonna go ahead and wrap this on up. Kevin. This 69 00:04:13,440 --> 00:04:16,240 Speaker 1: is the Jewil Show. This is Jewil, this is Alex Fresh, 70 00:04:16,320 --> 00:04:19,360 Speaker 1: and this is English Evan. And your coworker Jim said 71 00:04:19,360 --> 00:04:21,600 Speaker 1: you were having trouble getting something installed on your computer, 72 00:04:22,040 --> 00:04:24,440 Speaker 1: and you put a ticket in with your company and 73 00:04:24,440 --> 00:04:26,479 Speaker 1: he wanted us to mess with you. And sounds like 74 00:04:26,520 --> 00:04:29,200 Speaker 1: the corporate world is a lot of fun, or that 75 00:04:29,279 --> 00:04:38,280 Speaker 1: you're a highly sensitive first thing, I really do think 76 00:04:38,360 --> 00:04:43,919 Speaker 1: you need some personal time off. The Jewel Show on 77 00:04:44,080 --> 00:04:44,520 Speaker 1: Demand