1 00:00:00,400 --> 00:00:10,680 Speaker 1: It's another jubile phone frame mornings on the twenties. Hello. 2 00:00:11,000 --> 00:00:15,360 Speaker 2: Hello, this is Gary, the automated customer service agent for bank. 3 00:00:15,560 --> 00:00:18,919 Speaker 2: There's been some potentially fraudulent charges on the account ending in. 4 00:00:20,600 --> 00:00:23,000 Speaker 2: If this is the account holder for the account ending in, 5 00:00:24,800 --> 00:00:27,440 Speaker 2: say one. If not, please hang up and have a 6 00:00:27,440 --> 00:00:27,840 Speaker 2: good day. 7 00:00:29,120 --> 00:00:29,400 Speaker 1: One. 8 00:00:30,040 --> 00:00:33,680 Speaker 2: Thank you. You said one. To confirm that selection, please 9 00:00:33,720 --> 00:00:38,519 Speaker 2: say one. If not, please say two one. Hello. My 10 00:00:38,680 --> 00:00:42,440 Speaker 2: name is Gary. I'm the automated customer service agent for bank. 11 00:00:42,680 --> 00:00:45,800 Speaker 2: I'm calling with some potentially fraudulent activity on the account 12 00:00:45,880 --> 00:00:50,000 Speaker 2: ending in. If this is the account holder for that account, 13 00:00:50,120 --> 00:00:52,360 Speaker 2: say one. If not, please hang up and have a 14 00:00:52,360 --> 00:00:52,760 Speaker 2: good day. 15 00:00:53,159 --> 00:00:55,480 Speaker 1: One. We've already done this. It's me. 16 00:00:56,160 --> 00:00:59,920 Speaker 2: Thank you. You said one. To confirm that selection, please 17 00:01:00,040 --> 00:01:02,200 Speaker 2: say one. If not, please. 18 00:01:01,960 --> 00:01:06,600 Speaker 1: Say two, one, one one, one, Okay, come on, I 19 00:01:06,720 --> 00:01:08,440 Speaker 1: got stuff to do today. One. 20 00:01:09,120 --> 00:01:12,600 Speaker 2: You selected one. I'm calling in regards to a charge 21 00:01:12,640 --> 00:01:17,360 Speaker 2: on your in the amount of thirteen thousand dollars. What 22 00:01:17,760 --> 00:01:20,520 Speaker 2: if you approve this charge? Please say one. If not, 23 00:01:20,680 --> 00:01:21,440 Speaker 2: please say. 24 00:01:21,280 --> 00:01:26,120 Speaker 1: Two thirteen thousand dollars. What the got it? I'm sorry, person, 25 00:01:26,400 --> 00:01:27,960 Speaker 1: got it? I need to talk to a person. 26 00:01:28,440 --> 00:01:31,119 Speaker 2: Got it? You said one? You approved that. 27 00:01:31,520 --> 00:01:34,240 Speaker 1: I did not. I didn't spend thirteen thousand dollars. I 28 00:01:34,280 --> 00:01:36,679 Speaker 1: need to talk to a person, not a machine. 29 00:01:37,240 --> 00:01:38,479 Speaker 2: Got it? Please hold? 30 00:01:39,640 --> 00:01:46,040 Speaker 1: Thank you God. This is insane. I need spend thirteen 31 00:01:46,080 --> 00:01:47,040 Speaker 1: thousand dollars. 32 00:01:47,240 --> 00:01:48,960 Speaker 2: Hello, my name is Gary. 33 00:01:49,200 --> 00:01:52,480 Speaker 1: Oh my god, Gary, off and give me a person. 34 00:01:52,760 --> 00:01:53,120 Speaker 2: Got it? 35 00:01:53,200 --> 00:01:55,720 Speaker 1: This is insane. I need a person, got it? 36 00:01:55,800 --> 00:01:56,320 Speaker 2: Please hold? 37 00:01:57,480 --> 00:01:59,560 Speaker 1: Thank you Gary. 38 00:02:01,400 --> 00:02:03,800 Speaker 2: Hello, Oh my god, my name is Gary. I'm the 39 00:02:03,840 --> 00:02:07,760 Speaker 2: automated service agent here at bank. We've noticed some activity 40 00:02:07,800 --> 00:02:08,639 Speaker 2: of Gary. 41 00:02:09,040 --> 00:02:10,480 Speaker 1: I don't want to talk to you, Gary. I want 42 00:02:10,480 --> 00:02:11,640 Speaker 1: to talk to a human being. 43 00:02:11,840 --> 00:02:13,680 Speaker 2: Got it. It sounds like you would like to take 44 00:02:13,720 --> 00:02:14,560 Speaker 2: out an auto loan. 45 00:02:14,960 --> 00:02:19,320 Speaker 1: Oh my god, Gary, you give me a person. 46 00:02:19,639 --> 00:02:21,480 Speaker 2: Got it. It sounds like you would like to know 47 00:02:21,520 --> 00:02:23,919 Speaker 2: the percent of our auto rates. Please give me a while. 48 00:02:24,919 --> 00:02:29,840 Speaker 1: No, no, no, no, Gary, carry no, stop with the music. 49 00:02:29,880 --> 00:02:32,359 Speaker 2: Gary here, Bank, try to make it feel like you're 50 00:02:32,360 --> 00:02:34,960 Speaker 2: on making. When you're on hold, please enjoy the whole music. 51 00:02:35,000 --> 00:02:38,000 Speaker 1: It's from the cab the worst bank ever? Are you 52 00:02:38,280 --> 00:02:41,880 Speaker 1: hitting me? I didn't spend to give me a person, Sary, 53 00:02:42,160 --> 00:02:45,040 Speaker 1: Hell marry No, you mayn I need a person. 54 00:02:45,360 --> 00:02:47,880 Speaker 2: Hello. My name is Gary, Gary, got it? 55 00:02:48,240 --> 00:02:51,640 Speaker 1: Give me a human being. Please, got it? No, you 56 00:02:51,720 --> 00:02:54,040 Speaker 1: don't got it. You don't get it at all, Gary, 57 00:02:54,280 --> 00:02:58,880 Speaker 1: Gary is watching me a person? Gary's watching what? Gary? 58 00:02:58,960 --> 00:02:59,640 Speaker 2: Were respectful? 59 00:03:00,360 --> 00:03:03,160 Speaker 1: Oh my god, Gary, Well I think you need to 60 00:03:03,160 --> 00:03:05,880 Speaker 1: do your job Gary and give me a real person. 61 00:03:06,200 --> 00:03:07,320 Speaker 1: You're wasting my time. 62 00:03:07,639 --> 00:03:09,920 Speaker 2: It sounds like you would like to cancel your accounts. 63 00:03:10,000 --> 00:03:12,760 Speaker 2: If yes, say what God say? 64 00:03:13,680 --> 00:03:15,640 Speaker 1: I don't want to catch my account. I need a 65 00:03:15,639 --> 00:03:17,480 Speaker 1: super vibertulations. 66 00:03:17,520 --> 00:03:19,239 Speaker 2: I will need to transfer you to a real person. 67 00:03:19,840 --> 00:03:22,760 Speaker 2: Is that say one? If not, say two? 68 00:03:23,200 --> 00:03:26,000 Speaker 1: Give me a real person? Yes, Gary, got it. 69 00:03:26,000 --> 00:03:27,840 Speaker 2: It sounds like you want to give you your accounts. 70 00:03:28,040 --> 00:03:30,639 Speaker 1: Please No, I know, Harry, I just want to talk 71 00:03:30,720 --> 00:03:33,680 Speaker 1: to a real person. What is wrong with you? 72 00:03:34,120 --> 00:03:38,800 Speaker 2: Hey? Bank with Oh is this a person? 73 00:03:39,760 --> 00:03:41,600 Speaker 1: Well? Last time I checked, I am. 74 00:03:41,640 --> 00:03:43,240 Speaker 2: I just got back from the bathroom because I had 75 00:03:43,240 --> 00:03:44,760 Speaker 2: a yearn eate and I don't think robots ear innate. 76 00:03:44,800 --> 00:03:49,080 Speaker 1: Why the question? Oh my god, it's just I don't know. Gary, 77 00:03:49,160 --> 00:03:52,920 Speaker 1: Your your robot secretary is like trapping me and saying 78 00:03:52,960 --> 00:03:55,520 Speaker 1: that I have a thirteen thousand dollars charge and then 79 00:03:55,520 --> 00:03:57,760 Speaker 1: I want to hook my account. None of your account? 80 00:03:57,840 --> 00:03:58,160 Speaker 2: I got it? 81 00:03:58,240 --> 00:04:01,080 Speaker 1: Yes, I don't want to take that. Sorry about seven dollars. 82 00:04:03,600 --> 00:04:13,600 Speaker 1: Oh my god, I know we automated supervised James, My god, no, Jemmy. 83 00:04:13,680 --> 00:04:15,840 Speaker 2: Hey, this is actually Jubile from the Jubil Show doing 84 00:04:15,840 --> 00:04:18,400 Speaker 2: a phone prank on you and your husband set you up. 85 00:04:18,680 --> 00:04:19,280 Speaker 1: It's a joke. 86 00:04:20,080 --> 00:04:23,000 Speaker 2: What he said that you were really irritated with automated 87 00:04:23,000 --> 00:04:24,479 Speaker 2: phone systems and wanted me to mess with you. 88 00:04:25,640 --> 00:04:28,560 Speaker 1: Oh my god, I lost my chips. Were so bad. 89 00:04:28,880 --> 00:04:35,039 Speaker 1: That's so bad. Wake up every morning with Jubile phone pranks.