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Speaker 1: Ron Ananian, I know the acronym folks, you know any

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Speaker 1: w never ever worked. I said, well, look at this

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Speaker 1: a bad news I mean Chrysler Park Chrysler part number

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Speaker 1: stand fright in it got a second one. Felt bad,

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Speaker 1: I mean legit bad. The system would fail. It's evaporative

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Speaker 1: emissions monitor with a brand new part out of the

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Speaker 1: box from Chrysler. Why can't you fix my car? What

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Speaker 1: guy off? Why can't you fix my car? What kind off?

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Speaker 1: The car doctor?

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Speaker 2: Actually, my first car was a seventy five bird br

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Speaker 2: chick in and we put Rancho springs in the reds

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Speaker 2: and chuck you need to carres bicker tires in the back.

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Speaker 1: Of influencing America's youth from the beginning book, And I.

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Speaker 3: Said, Welcome to the radio home of Ronananian, the Car Doctor.

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Speaker 3: Since nineteen ninety one, this is where car owners the

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Speaker 3: world overturned to for their definitive opinion on automotive repair.

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Speaker 3: If your mechanics giving you a busy signal, pick up.

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Speaker 1: The phone and call in the garage doors are opening,

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Speaker 1: but I am here to take your call at eight

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Speaker 1: five five five six oh ninety nine hundred and now pee.

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Speaker 3: Running.

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Speaker 1: Sometimes you get paid not because how big the hammer

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Speaker 1: is that you swing, but because you know where to

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Speaker 1: swing the hammer. We had a twenty eighteen Chevvy Traverse

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Speaker 1: last week week before and it had a fluttering noise.

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Speaker 1: It it's kind of hard to describe it. It but

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Speaker 1: only when it was cold, not all the time too.

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Speaker 1: And I looked at it, and I drove it, and

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Speaker 1: I listened to it, and you know, I kind of

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Speaker 1: got acquainted with it at a very deep level. And

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Speaker 1: I don't know, somewhere about thirty minutes into the diagnosis,

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Speaker 1: I just with with a screwdver tip. Of course, I

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Speaker 1: just kind of I don't know what possessed me to

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Speaker 1: do this, but I just pushed on the front exhaust

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Speaker 1: pipe and the whole catalytic converter went whoop, and the

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Speaker 1: exhaust lygue got louder. You know, it's not it's not

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Speaker 1: how hard you hit, it's knowing where to hit sometimes,

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Speaker 1: because you know, that's that's the important piece of the puzzle.

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Speaker 1: And I think that's what diagnostics are about. And a

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Speaker 1: lot of times when people are paying for diagnostics, legit testing,

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Speaker 1: not guessing, all right, but legit testing. I think it's

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Speaker 1: important to understand that you know, I'm often reminded about

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Speaker 1: there's there's a story out there. It's a joke, really

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Speaker 1: about they hire a guy to fix this steamship engine.

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Speaker 1: And the guy shows up with his little toolbox, and

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Speaker 1: inside his toolbox he's got a screwdriver, a toounced ballpen

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Speaker 1: hammer in a flashlight, and he listens to the whole

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Speaker 1: story about why the engine and how the engine died

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Speaker 1: and it wouldn't run and they had to tow the

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Speaker 1: boat back. And you know, he walked up and he

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Speaker 1: took out his little hammer and he tapped the engine

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Speaker 1: and the engine started right up. And he told them

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Speaker 1: what it was to fix. What do we owe you

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Speaker 1: five thousand dollars? And they said, but how could it

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Speaker 1: be five thousand dollars You're only here five minutes. And

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Speaker 1: he said, well, you know, four nine hundred ninety nine

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Speaker 1: dollars is for the past twenty five years of experience

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Speaker 1: knowing where to hit. And the dollar was for swinging

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Speaker 1: the hammer. And you know, there's a lot to be

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Speaker 1: said for that. You got to know where to swing

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Speaker 1: the hammer. It's just really important, just just food for

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Speaker 1: foot because cars aren't getting any easier. Let me get

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Speaker 1: to the phones because we're going to have an interview

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Speaker 1: down around the bottom of the hour. We're going to

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Speaker 1: be joined by Deandred Motor Products. A great conversation with

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Speaker 1: him pre interview in the green room, and it's going

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Speaker 1: to be a great interview, so you want to stick

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Speaker 1: around for that. But right now, let's go over to

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Speaker 1: Tom in Arizona three Vehicles Saber, Tom, Welcome to the

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Speaker 1: Car Doctor, Sir, How can I help?

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Speaker 4: Yeah?

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Speaker 5: Hi, I have a problem with my oil pan that

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Speaker 5: threads where the plug goes are stripped out. Okay, in

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Speaker 5: a oil shop for the the mechanics shop, I use

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Speaker 5: as change all the oil on since it's brand new,

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Speaker 5: and now they're telling me the threads are stripped out

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Speaker 5: and needs a new oil pan. So how long do

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Speaker 5: those those threads last where the plug goes?

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Speaker 1: How tir are they making it?

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Speaker 4: You know?

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Speaker 1: That's the you know it's funny, Tom, I I have

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Speaker 1: to tell you a little side story here, okay, So

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Speaker 1: indulge me. I was speaking to CJ Over at soun

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Speaker 1: X Tools this week and we're talking about doing some

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Speaker 1: videos and we're going to set up and establish them

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Speaker 1: in the shop. And you know, because they make some

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Speaker 1: really great tools, and they've got a series of torque

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Speaker 1: wrenches that I want to get familiar with, and we're

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Speaker 1: going to actually do some videos coming up in the

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Speaker 1: next couple of months talking about sun X tools and

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Speaker 1: using them to hand torque oil drain plugs. I was

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Speaker 1: just saying, this is CJ this week because it's a

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Speaker 1: big problem we get. We get cars that we literally

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Speaker 1: we have to put a half inch breaker bar on

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Speaker 1: the oil drain plug from other shops and we're like,

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Speaker 1: what the heck are they think? You know, what are

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Speaker 1: we holding up a bridge?

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Speaker 5: Are?

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Speaker 1: We're just trying to tighten the drain plug. And you

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Speaker 1: know that's why I say, how tight did your shop

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Speaker 1: make it? And then you know, I'm not gonna say

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Speaker 1: oil pan threads last indefinitely, but the majority of them do.

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Speaker 1: And I think if you're practicing good oil change ethics,

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Speaker 1: if you're hand torking, if you're using a drain plug gasket,

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Speaker 1: if it's a replaceable gasket, you know, we always put

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Speaker 1: a dab of our TV on our oil drain threads.

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Speaker 1: The reason is, you know, number one, we know when

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Speaker 1: it comes back if it's our oil change last, because

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Speaker 1: we're the only guys. We know that use black RTV

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Speaker 1: just to drop. And number two, we don't have to

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Speaker 1: really crank any harder than torquespec and we don't get

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Speaker 1: any seeps. So I'm not sure if I answered your question,

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Speaker 1: but I don't want to point the finger, but I

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Speaker 1: would say, you know, if they've been doing it since

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Speaker 1: new you know, how tight have they been making it?

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Speaker 1: You know, it's it's it's a it's a sticky wicket.

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Speaker 4: Now.

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Speaker 1: The other side of this is depending upon who's been

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Speaker 1: doing the oil changes. I don't know how big the

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Speaker 1: shop is. One guy, five guys, ten guys, three guys. Whatever.

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Speaker 1: They had to see it coming, you know, it's usually

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Speaker 1: you get some kind of warning. Usually some threads start

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Speaker 1: to come out. Hey, you know oil change two oil

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Speaker 1: changes ago. It took some threads out with it, because,

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Speaker 1: in all fairness, aluminum will get brittle over time, it

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Speaker 1: goes through a heat up cool down cycle, and you know,

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Speaker 1: the threads actually will get brittle, and once in a while,

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Speaker 1: we've all been there. You do it right, and still

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Speaker 1: the threads walk out, you know, go ahead.

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Speaker 5: So I'm just thinking they've done forty to fifty oil changes.

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Speaker 5: It's got about two hundred sixty thousand miles on it. Okay,

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Speaker 5: so I would I would think the oil pan could

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Speaker 5: at least take a thousand inserts and removals of the screw,

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Speaker 5: of the thread, of the of the plug. Is that

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Speaker 5: the reliability of aluminum pan? You think?

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Speaker 1: I never really thought about it, you know, Tom, as

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Speaker 1: far as what the reliability is, I think I think

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Speaker 1: what you need to think about because I know where

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Speaker 1: we're going. You know, do we do we point the

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Speaker 1: finger or not? All right? So you know, how long

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Speaker 1: have they been your mechanic twenty years? Twenty two years?

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Speaker 1: If they've been working on this since it was new,

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Speaker 1: it's an over three.

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Speaker 5: Thousand since two thousand and three, right change?

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Speaker 1: Had any had any other work done there?

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Speaker 5: Yeah? Upper engine stuff. They actually replaced the oil pan

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Speaker 5: gasket a couple of years ago.

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Speaker 1: Have they Have you had any other strange occurrences?

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Speaker 5: No?

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Speaker 1: You know what, some days, some days, some days you're

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Speaker 1: the bear, some days you're you're not the bear. Some

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Speaker 1: days it gets you. I don't want to see you

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Speaker 1: throw away a relationship on what just might be the

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Speaker 1: life cycle of that pan, right Uh? You know, I

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Speaker 1: would go back into talk to them and whatever the

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Speaker 1: owner's name is, say hey, you know John, listen, I'm listen.

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Speaker 1: This happens. I don't want it to I would approach

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Speaker 1: it like this because I would appreciate this, and I

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Speaker 1: do appreciate this. You know, I can't say I've been

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Speaker 1: in a stripped oil drain plug situation. Now that I

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Speaker 1: say that, I'll probably get nailed this week. But you know,

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Speaker 1: I've been in situations with customers where will come to

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Speaker 1: me and say, hey, Ron, you know you've been my

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Speaker 1: mechanic such and such went wrong and it was ninety

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Speaker 1: nine point nine nine nine percent of the time of

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Speaker 1: the part. What can you do for me? And we'll

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Speaker 1: do something for them, because a good customer, a repeat customer,

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Speaker 1: somebody that comes in is my car fix, just pays

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Speaker 1: the bill and walks out the door. Oh my god,

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Speaker 1: you're like gold.

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Speaker 4: You know.

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Speaker 1: It's it's if you haven't been an aggravation factor, and

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Speaker 1: you've been You've been going to these guys loyally for

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Speaker 1: the past twenty two years, twenty three years. You know,

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Speaker 1: we're probably talking a couple one hundred dollars repair it

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Speaker 1: best because there's a hilly coil insert they can put

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Speaker 1: it in there. If it's aluminum, they might be able

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Speaker 1: to tap it out to the next larger size hole.

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Speaker 1: You know, there's a bunch of different ways to do this.

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Speaker 5: So here's what happened is I mean, I'm stuck. They

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Speaker 5: got the thing up. They said, we can't get the

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Speaker 5: the plug back in, and they said, yeah, save hundred

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Speaker 5: dollars for a new pan. I'm like, what, wait a second,

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Speaker 5: And then they came back they said well, I said, well,

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Speaker 5: can you retap it? And they said, well, we have

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Speaker 5: to remove it because the transmission pans in the way.

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Speaker 5: So it's so six hundred dollars to retap it or

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Speaker 5: put an insert in. And then then I'm like stretching

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Speaker 5: my head. I'm like and then I waited and waited,

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Speaker 5: and then they said, well, we can temper put it

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Speaker 5: in a universal toggle type plug and that's what they

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Speaker 5: did right now. So how long will those universal toggle

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Speaker 5: type plugs last? Not too long.

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Speaker 1: I'm not a fan because if it's what I think

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Speaker 1: it is, it's that you know, it's like a it's

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Speaker 1: like a rubber plug with a pole thing that collapses in. Yeah, yeah,

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Speaker 1: that rubber gets brittle and old. You know, I think

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Speaker 1: you're going to I think you're going to find out

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Speaker 1: what this shop is made of.

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Speaker 4: If you if.

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Speaker 5: Given the situation, if you really have to remove the pan,

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Speaker 5: would you might as well just replace the plan?

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Speaker 1: Sure?

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Speaker 5: Or put the inswert in?

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Speaker 1: Can I get it? Can I get a real GM part?

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Speaker 4: No?

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Speaker 5: I don't think so.

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Speaker 1: If I'm going to get an aftermarket piece, where's it

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Speaker 1: coming from? And what's the success rate?

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Speaker 5: Yeah?

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Speaker 1: And I would answer I would answer that question after

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Speaker 1: they got the pan down and spend the fifteen minutes

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Speaker 1: trying to tap the hole, because if it's fifteen fifteen

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Speaker 1: to thirty minutes to tap a dream plug hole, it's

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Speaker 1: no more.

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Speaker 5: At that point the labors didn't removing the pan and

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Speaker 5: putting it back.

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Speaker 1: Up right, correct, correct again? You know what it's. It's

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Speaker 1: it's a bad situation that if this is the first

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Speaker 1: strike against them. Remember we go to baseball games and

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Speaker 1: we see guys strike out seven out of ten times.

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Speaker 1: Because if the average player hits the ball three out

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Speaker 1: of ten, that's a three hundred average, and we pay him,

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Speaker 1: we pay him millions of dollars a year, so we

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Speaker 1: can strike out, you know, the one the one time

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Speaker 1: a mechanic strikes out for whatever reason, we can't condemn him.

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Speaker 1: We got to go talk about it, and we got

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Speaker 1: to figure it out.

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Speaker 5: So you think a heal of coil are a time

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Speaker 5: insert if I did this.

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Speaker 1: One or the other. Listen, you know what I used

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Speaker 1: to get queasy about healy coils years and years and

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Speaker 1: years ago, and then I thought about it. We heally

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Speaker 1: coil spark plugs all day long, and I've never had

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Speaker 1: a plug blowout if it was done properly. So you know,

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Speaker 1: if if a hilly coil will work within the compression

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Speaker 1: of a cylinder, a helly coil is sure going to

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Speaker 1: work with the threads on an oil pin.

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Speaker 5: Good. Good to know.

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Speaker 4: Okay, I can't appreciate it.

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Speaker 1: Not a problem. You're very welcome. Good luck to you,

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Speaker 1: Ron and Andy and the car doctor. Eight five five

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Speaker 1: five six o nine nine zero zero. I'm back right

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Speaker 1: after this.

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Speaker 6: Where vehicle not taking you where you want to go,

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Speaker 6: well call Ron. He's the expert at making your vehicle

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Speaker 6: take you where you need it. Eight by five five

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Speaker 6: six zero nine nine zero zero. And now back to Roy.

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Speaker 1: Hey, let's get over to Tim in Pennsylvania sixteen Toyota

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Speaker 1: at the coma. Tim, Welcome to the car doctor, sir.

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Speaker 1: How can I help?

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Speaker 4: Oh, good afternoon, join the show.

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Speaker 1: Thank you.

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Speaker 4: Twenty sixteen Tacoma twenty three thousand miles bought new in

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Speaker 4: November of twenty fifteen. So I'm coming up. You know,

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Speaker 4: in November will be ten years of ownership. I mean,

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Speaker 4: should I replace the coolant hoses that kind of thing.

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Speaker 4: I mean, the oil has changed routinely, but I'm just

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Speaker 4: not sure about the coolant. Well, you know, with such

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Speaker 4: low mileage and I'm not a lot of use.

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Speaker 1: I think approaching the ten year mark, Tim, you know

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Speaker 1: my rule about if it's wet, change it comes into effect.

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Speaker 1: I just, you know, because moisture and condensation breaks down

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Speaker 1: any fluid. When it comes to coolant. I believe Toyota

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Speaker 1: has a ten year life cycle on their coolant. That

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Speaker 1: should be super long life, pink, and you're going to

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Speaker 1: be at the ten year mark. Frankly, I would have

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Speaker 1: probably changed it at the eight year mark because I've

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Speaker 1: just seen I've seen too much damage from poor coolant

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Speaker 1: or marginal anything by the way of a fluid. So

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Speaker 1: you know, if you're planning to keep the truck, and

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Speaker 1: I got to believe you are, because you know twenty

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Speaker 1: three thousand miles where you're going. There's no reason to

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Speaker 1: get rid of it, you know, because otherwise, where's your barometer?

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Speaker 1: If the manufacturer says ten years and you don't change

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Speaker 1: it at the ten year mark, then when do you

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Speaker 1: change it? When it goes bad and it gets acidic

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Speaker 1: and causes something to rot out from the inside out

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Speaker 1: and they've got big damage.

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Speaker 4: Yeah, okay, I got your hoses too. Everything.

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Speaker 1: I would probably do upper and lower radiator hoses, and

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Speaker 1: I would get them from Toyota. All right, why not

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Speaker 1: if they're still available and they should be, you know,

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Speaker 1: would I change all of them? Would I change hoses

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Speaker 1: at twenty three thousand miles? Let me rethink this question. Now,

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Speaker 1: I'll tell you what at twenty three thousand. I don't

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Speaker 1: know that I would. I'll tell you this, I might

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Speaker 1: in five years, do it in fifteen, because I'm also

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Speaker 1: going to tell you in when it's fifteen years old,

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Speaker 1: you're going to change the coolant again. Coolant on the

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Speaker 1: Toyotas And if you look at the owner's manual, it

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Speaker 1: probably tells you this because I haven't seen that it's changed.

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Speaker 1: But Toyota calls for ten years on the first go around,

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Speaker 1: and then every five years thereafter, and I would do

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Speaker 1: hoses at the fifteen year mark just for peace of mind.

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Speaker 1: Also the fact that if you've got the truck in

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Speaker 1: fifteen years on your planet to go another ten years

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Speaker 1: after that, can you still get hoses for it? Right?

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Speaker 1: There comes a point where things start to disappear if

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Speaker 1: Toyota doesn't have hoses for it. A great after market

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Speaker 1: source is Dayco and I would go take a look

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Speaker 1: at the Dayco catalog, Dayco aftermarket dot Com and see

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Speaker 1: what hoses they have and maybe make a strategy position

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Speaker 1: from there. You know, I always think in terms of

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Speaker 1: an older vehicle, and you know, this is an almost

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Speaker 1: ten year old car now vehicle now right, it's older.

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Speaker 1: I always think in terms of an older vehicle. What

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Speaker 1: parts will I need in the next fifteen years or

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Speaker 1: in the next five years to make it fifteen or

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Speaker 1: in the next twenty you know, next ten years to

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Speaker 1: make it twenty What parts can sit on a shelf

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Speaker 1: and not go bad? And at least I have it

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Speaker 1: when I need it as part of normal maintenance. And

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Speaker 1: it just it just makes life a lot easier because

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Speaker 1: I'm telling you, the number one problem we face every

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Speaker 1: day as mechanics is the lack of quality parts. It

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Speaker 1: just it just takes all the all the pleasure out

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Speaker 1: of working on cars because you're you're dealing with such

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Speaker 1: junk today. So just just food for thought, all right, kidd.

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Speaker 4: All right, I appreciate it, Thank you very much.

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Speaker 1: You're very welcome. You'd be well, yeah, it's it's you know,

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Speaker 1: you can't necessarily wait for mileage. Time counts. All right,

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Speaker 1: You guys have heard me say this a thousand times. Right,

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Speaker 1: if you're sitting in a chair and you're not walking,

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Speaker 1: you're not wearing out your legs, but you're still aging

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Speaker 1: and you're getting older by the minute, and time counts.

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Speaker 1: Time counts when it comes to an automobile. You know,

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Speaker 1: one of the other things you know you could be

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Speaker 1: doing to a vehicle like that Toyota Tacoma is a

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Speaker 1: good fuel system cleaning bgfind aeshop dot com, get a

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Speaker 1: BG fuel system service, because I guarantee you that low

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Speaker 1: mileage Toyota twenty three thousand miles and it's a twenty sixteen,

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Speaker 1: that low mileage vehicle has got carbon deposits and it's

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Speaker 1: going to run better after a BG fuel system cleaning

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Speaker 1: and regular fuel system maintenance is very very important to

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Speaker 1: something like that. And do you do drive line fluids

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Speaker 1: when it gets to thirty? All right? And we didn't

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Speaker 1: talk about battery. I wonder how old the battery is

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Speaker 1: in that vehicle? Do you want to put a battery

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Speaker 1: in that I would have by now at least one

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Speaker 1: And you know it's you know, we live in a

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Speaker 1: funny country, right You tell some people the vehicle needs

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Speaker 1: four tires and four wheel brakes, and it's three thousand

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Speaker 1: dollars in right away, where we're running out to spend

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Speaker 1: fifty thousand dollars because we don't want to spend any

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Speaker 1: money on the old car. I always kind of didn't

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Speaker 1: understand that logic. The way they're getting you to buy

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Speaker 1: a lot of new cars, though, is they're not leaving

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Speaker 1: parts available. And that's a whole nother story. And the

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Speaker 1: parts that are available or are junk becomes an issue.

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Speaker 1: Quality of parts is a real problem. You need aftermarket

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Speaker 1: companies to step in and keep in mind the aftermarket

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Speaker 1: is what is what you know, they used to make

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Speaker 1: a lot of the OEI parts they make a lot

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Speaker 1: of the OEI parts still to this day. During the

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Speaker 1: Second World War, it's kind of interesting. You can read

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Speaker 1: magazines of that era, Champion, spark plug, Carter fuel pumps,

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Speaker 1: you know, ac Delco, all these companies that quote unquote

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Speaker 1: went to war because they were manufacturing parts for the

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Speaker 1: military and for the OEES, the original equipment manufacturers. So

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Speaker 1: you know, it's there's a lot of good in the aftermarket.

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Speaker 1: You just got to go source it out and find it.

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Speaker 1: There's a lot of manufacturing that where they step up.

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Speaker 1: As a matter of fact, i'll tell you what. We'll

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Speaker 1: use this as our billboard in next. From Standard Motor Product.

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Speaker 1: We were talking about it in the pre interview interview

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Speaker 1: about their new fuel injector and the way they're manufacturing

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Speaker 1: their new fuel injectors. Listen to the conversation. I'll be

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Speaker 1: sure to bring it up. Next from Standard Motor Products,

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Speaker 1: I'm Ron an Eni and the Car Doctor. I'll be

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Speaker 1: back right after this. Don't go anywhere. Where do my

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Speaker 1: order parts come from? Well, I'll tell you what. It's

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Speaker 1: a great question, listeners, and we've got someone here today

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Speaker 1: that's going to answer that, and a whole bunch of

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Speaker 1: other questions. I've been talking to Aaron off air, and

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00:19:30,600 --> 00:19:32,280
Speaker 1: he's a whole lot of fun. He's got so much

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Speaker 1: knowledge in his head about this industry that you're just

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Speaker 1: gonna just just just stay by your radio here with us.

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Speaker 1: Let's welcome Aaron Schaeffer, Aaron from Standard Motor Products. We're

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Speaker 1: glad to have you with us today. Let's let's talk

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Speaker 1: about car parks.

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Speaker 5: Huh yeah, yeah, let's do it.

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Speaker 1: You know, for the listeners out there that don't know, right,

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Speaker 1: let's start right here. You know, vehicle control and engine management.

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Speaker 1: It's a big, a big category, a big topic. You

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Speaker 1: know what falls under that because a lot's changed over

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Speaker 1: the piss thirty years, twenty years, ten years, pick a timeframe, right.

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Speaker 2: Oh for sure, for sure. And even you know as

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Speaker 2: a company, you know, we've been around since nineteen nineteen, right,

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00:20:10,520 --> 00:20:13,239
Speaker 2: so you can imagine how much has changed in one

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Speaker 2: hundred years. So, you know, so a lot of folks

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Speaker 2: used to call us Standard Ignition, right, That's that's who

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Speaker 2: we were one hundred years ago, and that that evolved

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Speaker 2: and for a while we were engine management, but vehicles

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Speaker 2: continued to evolve. We found out that we were pretty

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Speaker 2: good or maybe really good at making sensors, and we

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Speaker 2: were able to engineer and develop a lot more parts

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Speaker 2: that didn't just fit under the hood. You know, things

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Speaker 2: like park assists sensors and now ABS sensors are all

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00:20:48,640 --> 00:20:51,719
Speaker 2: components that we manufacture that are part of our portfolio.

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Speaker 2: So it was appropriate to rename, you know, our division

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Speaker 2: of the company from engine management to vehicle control as

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Speaker 2: we're able to manufacture more and more parks for today's vehicles.

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Speaker 1: I don't think listeners can appreciate I've been to the

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Speaker 1: Standard Motor Products building in Long Island City, New York.

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Speaker 1: I don't think the listeners can appreciate how big it is.

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00:21:13,160 --> 00:21:17,400
Speaker 1: It's a couple of it was a couple of blocks long.

408
00:21:17,440 --> 00:21:21,120
Speaker 1: I'm trying to remember the actual It's huge. It's huge.

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00:21:21,400 --> 00:21:24,560
Speaker 1: And I was there in the nineties meeting with mister

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Speaker 1: Sills and company and just talking about engine product and

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Speaker 1: or you know, vehicle product and so forth. You're one

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Speaker 1: of the few companies I know you've got a full

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Speaker 1: engineering staff. Let's go make this widget. We make this widget.

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Speaker 1: You know, we don't make it right the first time,

415
00:21:40,280 --> 00:21:42,439
Speaker 1: or something goes wrong. We make it again, We make

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00:21:42,480 --> 00:21:45,359
Speaker 1: it until it's perfect, and you guys do that, and

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Speaker 1: there's a huge difference between. I was thought it was

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Speaker 1: appropriate that you were standard motor products because you are

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Speaker 1: the standard, you know, by which everybody tries to strive

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Speaker 1: to be. You know, you look at other things today

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Speaker 1: like go on Amazon. Oh boy, yeah, and you buy

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00:22:03,800 --> 00:22:07,040
Speaker 1: parts from Amazon. And I can prove this as a

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00:22:07,040 --> 00:22:08,720
Speaker 1: matter of fact. I've got it sitting in the shop

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00:22:08,800 --> 00:22:11,000
Speaker 1: right now. I've got a Purge valve somebody brought me

425
00:22:11,040 --> 00:22:14,919
Speaker 1: from Amazon. It's it's made in China. It's a white box.

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00:22:15,320 --> 00:22:18,920
Speaker 1: It's got a Chrysler part number stamped on it. It

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00:22:18,960 --> 00:22:23,080
Speaker 1: looks like the factory part, but obviously it's not. And

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00:22:23,480 --> 00:22:25,199
Speaker 1: you know, what you get out of that box is

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00:22:25,280 --> 00:22:27,560
Speaker 1: very different depending upon whose name is on it, where

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Speaker 1: it really came from. You know what's the problem beyond that, Aaron?

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Speaker 1: I mean, that's got to create a bunch of issues.

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Speaker 2: Oh for sure, there's there's a lot to unpack there.

433
00:22:39,720 --> 00:22:40,000
Speaker 4: You know what.

434
00:22:40,080 --> 00:22:44,040
Speaker 2: You're right, We're an engineering company and we're a manufacturing company.

435
00:22:44,160 --> 00:22:44,320
Speaker 5: Right.

436
00:22:44,359 --> 00:22:47,120
Speaker 2: We have our own engineering centers. We have twenty one

437
00:22:47,160 --> 00:22:51,239
Speaker 2: of our own plants around the world, so we know

438
00:22:51,359 --> 00:22:55,280
Speaker 2: how to engineer and develop parts, not to say that

439
00:22:55,320 --> 00:23:00,080
Speaker 2: other companies don't, but you know, the whole Amazon thing

440
00:23:00,160 --> 00:23:04,720
Speaker 2: is it's dangerous. You know that good or bad, there's

441
00:23:05,040 --> 00:23:09,920
Speaker 2: no regulatory authority that governs how good or bad autoparts

442
00:23:09,960 --> 00:23:12,840
Speaker 2: are in our country. So anybody can sell anything, and

443
00:23:12,920 --> 00:23:15,199
Speaker 2: you know, you can put whatever you You can put

444
00:23:15,240 --> 00:23:17,199
Speaker 2: a piece of cheese in a box and sell it

445
00:23:17,200 --> 00:23:19,000
Speaker 2: as a brake pad if you want it to Sure,

446
00:23:19,880 --> 00:23:23,879
Speaker 2: you can do that, yea. But man, you know some

447
00:23:23,920 --> 00:23:28,200
Speaker 2: of the Amazon stuff is just really it's very very inexpensive,

448
00:23:28,840 --> 00:23:36,840
Speaker 2: very inexpensive. There's very limited testing, almost no validation, no

449
00:23:37,000 --> 00:23:41,000
Speaker 2: quality control coming out of these play its really poor cataloging,

450
00:23:41,600 --> 00:23:45,400
Speaker 2: and you know, sometimes you put it on the vehicle

451
00:23:45,600 --> 00:23:49,080
Speaker 2: and the parts just don't work. But that's actually not

452
00:23:49,119 --> 00:23:52,040
Speaker 2: the worst case scenario. The worst case scenarios is that

453
00:23:52,119 --> 00:23:55,480
Speaker 2: they kind of work and then you know, we've seen

454
00:23:55,520 --> 00:23:58,720
Speaker 2: it with fuel injectors where they end up causing damage

455
00:23:58,800 --> 00:24:03,840
Speaker 2: to other engine ponents because the spray angle is so

456
00:24:04,040 --> 00:24:08,440
Speaker 2: far off, you end up having unburnt fuel drip down

457
00:24:08,480 --> 00:24:12,640
Speaker 2: the manifold onto the cylinder walls, and all that unburnt

458
00:24:12,720 --> 00:24:16,320
Speaker 2: fuel washes the oil away, and you know, you end

459
00:24:16,440 --> 00:24:19,879
Speaker 2: up you know if maybe scoring the more having a

460
00:24:19,960 --> 00:24:23,080
Speaker 2: ring issue. So there's there's a lot of dangerous things

461
00:24:23,119 --> 00:24:25,960
Speaker 2: that can happen when people are, you know, make the

462
00:24:26,040 --> 00:24:31,080
Speaker 2: decision to purchase these these off brand, no brand, low

463
00:24:31,200 --> 00:24:36,600
Speaker 2: cost parts from somebody like like an Amazon or any

464
00:24:36,600 --> 00:24:37,600
Speaker 2: non national brand.

465
00:24:37,720 --> 00:24:40,000
Speaker 1: Right, it's it just becomes they're dis distributing parts. I

466
00:24:40,000 --> 00:24:42,119
Speaker 1: always say, you know, you buy something from Amazon, you

467
00:24:42,160 --> 00:24:43,800
Speaker 1: have a problem with it, they'll take it back. But

468
00:24:43,840 --> 00:24:47,040
Speaker 1: if it causes engine damage, you can't sue Amazon. You've

469
00:24:47,040 --> 00:24:50,960
Speaker 1: got to sue the manufacturer, the manufacturer somewhere in southern China,

470
00:24:51,000 --> 00:24:54,280
Speaker 1: and you know, good luck with that. Talk about your

471
00:24:54,280 --> 00:24:56,639
Speaker 1: fuel injectors a minute, Aaron, you brought it up, you know,

472
00:24:56,840 --> 00:24:59,320
Speaker 1: because I've been reading I've been reading what's going on

473
00:24:59,400 --> 00:25:01,480
Speaker 1: over there. It's and you guys have really taken your

474
00:25:01,480 --> 00:25:05,480
Speaker 1: fuel injection manufacturing to another level, you know, under the

475
00:25:05,520 --> 00:25:07,320
Speaker 1: category of what's in your box. You know, if it's

476
00:25:07,320 --> 00:25:09,840
Speaker 1: a standard injector, it's a good piece to use. So

477
00:25:10,600 --> 00:25:13,160
Speaker 1: what changes have you made to the fuel injector line recently?

478
00:25:13,960 --> 00:25:17,240
Speaker 2: Yeah, you know it continues to expand, right obviously, you know,

479
00:25:17,320 --> 00:25:22,120
Speaker 2: now we have a lot of GDI injectors in the offering.

480
00:25:22,720 --> 00:25:25,040
Speaker 2: But I think the thing that's really unique about our

481
00:25:25,080 --> 00:25:30,879
Speaker 2: program is it's still a product that's engineered at our Greenville,

482
00:25:31,000 --> 00:25:35,480
Speaker 2: South Carolina facility, and that's a manufacturing facility, So we're

483
00:25:35,560 --> 00:25:40,800
Speaker 2: manufacturing our own fuel injectors in Greenville, and this is

484
00:25:40,840 --> 00:25:45,280
Speaker 2: the only full line after market fuel injection factory in

485
00:25:45,320 --> 00:25:49,800
Speaker 2: the US. So we have very good quality controls. You know,

486
00:25:49,960 --> 00:25:56,520
Speaker 2: application specific injectors, you know even you know the little

487
00:25:56,560 --> 00:25:58,560
Speaker 2: discs that are at the end of the nozzle that

488
00:25:59,040 --> 00:26:01,879
Speaker 2: dictate spray pattern, you know those. You know, we have

489
00:26:01,960 --> 00:26:04,960
Speaker 2: a whole library of these that are application specific to

490
00:26:05,000 --> 00:26:08,760
Speaker 2: make sure they perform correctly on the vehicle. But then

491
00:26:08,800 --> 00:26:12,720
Speaker 2: we're also rounding out the program with the related components

492
00:26:12,760 --> 00:26:16,600
Speaker 2: people need to do the job right. An example of

493
00:26:16,640 --> 00:26:19,919
Speaker 2: that is our GDI high pressure fuel pump kits. You know,

494
00:26:20,200 --> 00:26:22,919
Speaker 2: you can get a low pressure code right to the

495
00:26:22,960 --> 00:26:27,560
Speaker 2: GDI system, but you don't really know what's causing it, right,

496
00:26:27,640 --> 00:26:30,360
Speaker 2: you know, it's probably the pump, but there's a there's

497
00:26:30,400 --> 00:26:33,360
Speaker 2: a real chance it's the CAM follower. You know those

498
00:26:33,400 --> 00:26:36,000
Speaker 2: we're out almost like a cam sput on an older

499
00:26:36,040 --> 00:26:40,359
Speaker 2: mechanical fuel injection engine. So we have everything in one box.

500
00:26:40,520 --> 00:26:40,680
Speaker 4: Right.

501
00:26:40,720 --> 00:26:42,959
Speaker 2: You can buy a high pressure fuel pump kit from us.

502
00:26:43,000 --> 00:26:48,680
Speaker 2: It'll have the hardware, new cam follower, new high pressure injector.

503
00:26:48,840 --> 00:26:51,800
Speaker 2: So it's one part number. The technician or the do

504
00:26:51,880 --> 00:26:54,679
Speaker 2: it yourself or gets everything they need in one box. So,

505
00:26:55,160 --> 00:26:57,040
Speaker 2: you know, it's our goal just to be able to

506
00:26:57,080 --> 00:27:01,240
Speaker 2: bring a complete fuel injection program to the market, give

507
00:27:01,320 --> 00:27:04,080
Speaker 2: folks everything they need with parts that are going to

508
00:27:04,080 --> 00:27:05,840
Speaker 2: perform correctly on the vehicle.

509
00:27:06,160 --> 00:27:08,520
Speaker 1: What sort of other trends are you seeing in the

510
00:27:08,560 --> 00:27:11,119
Speaker 1: aftermarket categories? Eron, I mean, you guys are always on

511
00:27:11,200 --> 00:27:12,919
Speaker 1: top of it, and you know you're one of the

512
00:27:12,920 --> 00:27:15,200
Speaker 1: first to think about bringing kits like that for fuel

513
00:27:15,200 --> 00:27:18,480
Speaker 1: injection anything else that's predominant for the listeners.

514
00:27:19,000 --> 00:27:22,840
Speaker 2: Yeah, you know, we're the aftermarket's fortunate in the sense

515
00:27:22,880 --> 00:27:25,679
Speaker 2: that we were one of the few industries that almost

516
00:27:25,760 --> 00:27:29,760
Speaker 2: has a crystal ball. You know, we largely knew the

517
00:27:29,840 --> 00:27:33,639
Speaker 2: categories that would be big in twenty twenty five because

518
00:27:33,720 --> 00:27:38,680
Speaker 2: we started to see vehicle manufacturers evolve and use more

519
00:27:38,720 --> 00:27:42,000
Speaker 2: and more what we call advanced ICE technologies. You know

520
00:27:42,040 --> 00:27:46,680
Speaker 2: it advanced internal combustion engine technologies that to meet fuel

521
00:27:46,680 --> 00:27:49,720
Speaker 2: economy standards, and people think of this that it's been

522
00:27:49,800 --> 00:27:53,800
Speaker 2: like this hard transition from gas to electric. But in

523
00:27:53,920 --> 00:27:58,119
Speaker 2: between all this, what really happened was gasoline engines got

524
00:27:58,680 --> 00:28:02,280
Speaker 2: much more efficient, they got smaller, there was less cylinders,

525
00:28:02,720 --> 00:28:07,240
Speaker 2: they way more vehicles or turbocharged. I mean Ford's using

526
00:28:07,520 --> 00:28:10,360
Speaker 2: two turbochargers on a lot of these engines. They went

527
00:28:10,400 --> 00:28:14,680
Speaker 2: to VDT on almost everything. Now you've got a lot

528
00:28:14,720 --> 00:28:20,920
Speaker 2: of engines that have MFI and GDI injectors, cylinder deactivation selenoids.

529
00:28:21,760 --> 00:28:25,400
Speaker 2: So all these things started happening at scale ten fifteen

530
00:28:25,440 --> 00:28:30,040
Speaker 2: years ago. Now they're in the aftermarket right because they

531
00:28:30,080 --> 00:28:33,359
Speaker 2: started to fail, people didn't keep up on their service intervals.

532
00:28:34,160 --> 00:28:37,480
Speaker 2: So these are all the categories that were seeing big

533
00:28:37,520 --> 00:28:41,320
Speaker 2: growth in the aftermarket. And then there's other little things

534
00:28:41,400 --> 00:28:47,920
Speaker 2: like electronic parking brake actuators, which weren't They didn't exist

535
00:28:48,240 --> 00:28:51,640
Speaker 2: fifteen years ago other than on a few higher end

536
00:28:51,640 --> 00:28:54,240
Speaker 2: import vehicles. Now they're on every car.

537
00:28:54,320 --> 00:28:56,840
Speaker 1: Right And with a company with a company like Standard,

538
00:28:56,880 --> 00:28:59,400
Speaker 1: with engineering and manufacturing, you guys can rise to the

539
00:28:59,480 --> 00:29:02,840
Speaker 1: challenge and bring it to the aftermarket. Hey, Aaron, sit tight,

540
00:29:02,880 --> 00:29:04,880
Speaker 1: We're gonna pull over. Take a pause when we come back.

541
00:29:04,920 --> 00:29:06,520
Speaker 1: I want to talk about Blue Streak, one of my

542
00:29:06,560 --> 00:29:10,120
Speaker 1: favorite components of Standard. I love the bruce, the Blue

543
00:29:10,160 --> 00:29:12,560
Speaker 1: Streak line and what it represents that. We're gonna talk

544
00:29:12,560 --> 00:29:14,560
Speaker 1: about that on our return. I'm ronnin Ainie and the

545
00:29:14,600 --> 00:29:17,120
Speaker 1: Car Doctor. We're Aaron Schaffer of Standard Motor Products. We'll

546
00:29:17,120 --> 00:29:53,560
Speaker 1: both be back right after this nook away, So thanks

547
00:29:53,560 --> 00:29:55,680
Speaker 1: for sticking with us, Roninie and the Car Doctor. Here

548
00:29:55,720 --> 00:29:59,200
Speaker 1: we're still with Aaron Schaeffer from Standard Motor Products. Blue

549
00:29:59,200 --> 00:30:02,080
Speaker 1: Streak ignition, well, I know it is Blue Streak Ignition. Aaron,

550
00:30:02,840 --> 00:30:04,800
Speaker 1: you're going to tell me it's Blue Streak by Standard.

551
00:30:04,920 --> 00:30:07,240
Speaker 1: I think the name has changed a little over the years.

552
00:30:07,240 --> 00:30:11,040
Speaker 1: But Blue Streak that portion of Standard Motor Products, the

553
00:30:11,040 --> 00:30:13,080
Speaker 1: product they bring to the aftermarket and to help us

554
00:30:13,120 --> 00:30:15,840
Speaker 1: keep our cars going. Talk about Blue Streak, what does

555
00:30:15,880 --> 00:30:16,200
Speaker 1: it mean?

556
00:30:17,040 --> 00:30:20,000
Speaker 2: Yeah, Blue Streak is really the brand that we have

557
00:30:20,160 --> 00:30:25,520
Speaker 2: that's specifically designed to give technicians more Right, so that

558
00:30:25,600 --> 00:30:26,760
Speaker 2: means one of two things.

559
00:30:26,840 --> 00:30:27,000
Speaker 4: Right.

560
00:30:27,040 --> 00:30:32,080
Speaker 2: It either has specific engineering improvements.

561
00:30:31,680 --> 00:30:32,360
Speaker 5: Over the OE.

562
00:30:32,880 --> 00:30:34,640
Speaker 2: You know it could We do it a lot with

563
00:30:35,000 --> 00:30:39,960
Speaker 2: VVT selenoids, where we upgrade the materials, potentially upgrade the

564
00:30:40,000 --> 00:30:43,920
Speaker 2: designs and VVT selenoids that had higher OE failure rates,

565
00:30:44,280 --> 00:30:48,040
Speaker 2: and we do it with ignition coils. There's other categories too.

566
00:30:48,240 --> 00:30:51,120
Speaker 2: These are the major ones, you know, there's some ignition coils.

567
00:30:51,120 --> 00:30:54,640
Speaker 2: Will we will you know, improve the body of it

568
00:30:54,720 --> 00:30:58,240
Speaker 2: so it doesn't have moist there's no opportunity for moisture intrusion.

569
00:30:58,680 --> 00:31:03,080
Speaker 2: Will add internalb in sections that allow the coil to

570
00:31:03,160 --> 00:31:06,800
Speaker 2: run a little bit cooler, therefore allowing it to last longer.

571
00:31:07,600 --> 00:31:10,680
Speaker 2: But the other component of this is within Blue Streak,

572
00:31:10,720 --> 00:31:14,920
Speaker 2: we offer a lot of complete solutions where it's one

573
00:31:15,000 --> 00:31:18,880
Speaker 2: part number. Everything is in the box to complete the job.

574
00:31:19,240 --> 00:31:22,560
Speaker 2: So we have that with lower motor resistor kits. You know,

575
00:31:22,600 --> 00:31:24,680
Speaker 2: we have it. I think I talked a little bit

576
00:31:24,680 --> 00:31:28,720
Speaker 2: earlier about the GDI high pressure fuel pump kits. We

577
00:31:28,840 --> 00:31:33,960
Speaker 2: have ignition coil multi packs. We have VBT service kits

578
00:31:34,720 --> 00:31:37,479
Speaker 2: become everything in the box for a complete BBT service

579
00:31:37,760 --> 00:31:41,760
Speaker 2: that'll have solenoids, hardware, gas kets. So it's really you know,

580
00:31:41,840 --> 00:31:45,160
Speaker 2: more and more technicians want they like these complete kits

581
00:31:46,120 --> 00:31:48,760
Speaker 2: kind of takes the guesswork out of ordering parts. So

582
00:31:48,840 --> 00:31:50,720
Speaker 2: that's that's where we position Blue Streak.

583
00:31:51,000 --> 00:31:53,560
Speaker 1: Is it still designating I'm going to show my age here, Aaron.

584
00:31:53,680 --> 00:31:56,040
Speaker 1: Is it still designated by the X So if the

585
00:31:56,040 --> 00:31:58,360
Speaker 1: part number was forty one or forty one, X was

586
00:31:58,400 --> 00:31:59,640
Speaker 1: blue streak and.

587
00:32:00,560 --> 00:32:04,800
Speaker 2: Not necessarily because what we've we've had to eliminate some duplication.

588
00:32:05,200 --> 00:32:09,200
Speaker 2: So with Ignition coils, now we won't have a Standard

589
00:32:09,200 --> 00:32:12,280
Speaker 2: and a Blue Streak one because we've found out that

590
00:32:12,360 --> 00:32:15,520
Speaker 2: the one with the engineering improvements is really going to

591
00:32:15,600 --> 00:32:18,680
Speaker 2: be the recommended one, right, So it's just a much

592
00:32:18,760 --> 00:32:21,360
Speaker 2: more simple part number and we're not going to muddle

593
00:32:21,360 --> 00:32:23,920
Speaker 2: it up and have a whole lot of duplication and inventory.

594
00:32:23,960 --> 00:32:26,680
Speaker 1: It still comes in a blue box though, yep. Yeah, yeah,

595
00:32:26,720 --> 00:32:28,680
Speaker 1: that's the best part. That takes me back to my Yeah,

596
00:32:28,720 --> 00:32:30,920
Speaker 1: it takes me back to my youth fixing cars.

597
00:32:32,000 --> 00:32:32,200
Speaker 4: You know.

598
00:32:32,280 --> 00:32:34,560
Speaker 1: Standard's just been around forever. It's just been a great

599
00:32:34,600 --> 00:32:37,280
Speaker 1: company to work with. What's in our last minute, Aaron?

600
00:32:37,400 --> 00:32:40,200
Speaker 1: What's what's what's in the future for Standard motor products?

601
00:32:40,200 --> 00:32:41,160
Speaker 1: What can we look forward to?

602
00:32:42,120 --> 00:32:45,320
Speaker 2: Well, I think, you know, you'll see continued category expansion

603
00:32:45,560 --> 00:32:48,920
Speaker 2: as vehicles continue to evolve. You know, who knows what

604
00:32:49,040 --> 00:32:51,840
Speaker 2: parts we're going to be selling, you know, fifteen twenty

605
00:32:51,920 --> 00:32:55,000
Speaker 2: years from now we already have a complete ADOS program

606
00:32:55,200 --> 00:32:59,200
Speaker 2: where we're selling park assist cameras, park assist sensors, cruise

607
00:32:59,240 --> 00:33:04,840
Speaker 2: control distance answers. You know, if electricification takes off, you know,

608
00:33:04,960 --> 00:33:07,400
Speaker 2: we'll be there. We'll be there with you know, the

609
00:33:07,560 --> 00:33:11,360
Speaker 2: battery cooling components that that'll be required. So we're just

610
00:33:11,400 --> 00:33:14,280
Speaker 2: going to keep an eye on vehicle technology and you know,

611
00:33:14,400 --> 00:33:19,320
Speaker 2: continue to engineer and manufacture the parts technicians need and needless.

612
00:33:18,880 --> 00:33:20,760
Speaker 1: To say, and I had a couple of calls recently

613
00:33:20,800 --> 00:33:24,040
Speaker 1: about this older car bu at Riviera's turn signal switches,

614
00:33:24,040 --> 00:33:28,000
Speaker 1: ignition coils. You guys still have that stuff, right, Yeah, Yeah.

615
00:33:27,760 --> 00:33:29,720
Speaker 2: We've you know, we've been making some of these parts

616
00:33:29,720 --> 00:33:33,560
Speaker 2: for sixty seventy years and there's there's still demand for them.

617
00:33:33,800 --> 00:33:35,680
Speaker 2: So yeah, we still have them in the catalog.

618
00:33:35,840 --> 00:33:38,320
Speaker 1: Cool beans erin Where can the listeners go get more information?

619
00:33:39,200 --> 00:33:39,400
Speaker 4: Yeah?

620
00:33:39,440 --> 00:33:43,360
Speaker 2: Really two places, Standard brand dot com and then the

621
00:33:43,400 --> 00:33:46,920
Speaker 2: other really great resource, especially for di I wires, is

622
00:33:47,000 --> 00:33:50,280
Speaker 2: our YouTube channel. Just go to YouTube search Standard Brand.

623
00:33:50,520 --> 00:33:53,240
Speaker 2: We've got about seven hundred and twenty five videos on there,

624
00:33:53,560 --> 00:33:55,680
Speaker 2: and it's just it's a great resource for folks.

625
00:33:55,800 --> 00:33:58,080
Speaker 1: Wonderful. Aaron has been a pleasure, sir. We could sit

626
00:33:58,120 --> 00:34:00,680
Speaker 1: and chat for hours, but I know our time is

627
00:34:01,040 --> 00:34:03,120
Speaker 1: done for today, but let's get together again real soon.

628
00:34:03,200 --> 00:34:06,360
Speaker 5: Huh. Absolutely, yeah, this is great, alright, you'd be well.

629
00:34:06,400 --> 00:34:08,120
Speaker 1: I'm ronning Andy and the car Doctor. We'll be back

630
00:34:08,280 --> 00:34:45,760
Speaker 1: right after this. And they visited Standard back in the nineties,

631
00:34:46,160 --> 00:34:47,719
Speaker 1: all right. We went out to tour the plane out

632
00:34:47,719 --> 00:34:50,440
Speaker 1: at Long Island City out and I think it's Queens

633
00:34:50,800 --> 00:34:53,920
Speaker 1: And I gotta tell you, it was fascinating back then

634
00:34:54,040 --> 00:34:56,400
Speaker 1: what they make and how they make it, you know,

635
00:34:56,400 --> 00:34:58,040
Speaker 1: So I can only imagine what it is today because

636
00:34:58,040 --> 00:35:00,720
Speaker 1: they've grown ten times more than they were in the nineties,

637
00:35:00,719 --> 00:35:03,360
Speaker 1: and they continued to grow since they were found. What

638
00:35:03,400 --> 00:35:07,320
Speaker 1: do they say nineteen eighteen, nineteen twenty eight. It's phenomenal

639
00:35:07,400 --> 00:35:10,200
Speaker 1: what they do, so I can't I can't express it enough.

640
00:35:10,239 --> 00:35:13,480
Speaker 1: So just a good time. I appreciate his time today.

641
00:35:13,760 --> 00:35:15,840
Speaker 1: I hope you got something out of this hour research.

642
00:35:15,960 --> 00:35:18,279
Speaker 1: Kathy just wrote me and said, Ron, you didn't mention

643
00:35:18,320 --> 00:35:20,759
Speaker 1: the phone number. She's right, eight five five five six

644
00:35:20,840 --> 00:35:22,839
Speaker 1: zero nine nine zero zeros the card Doctor's twenty four

645
00:35:22,840 --> 00:35:25,600
Speaker 1: to seven phone number. Obviously, today's coming to an end,

646
00:35:25,640 --> 00:35:28,479
Speaker 1: but eight five five five six zero nine nine zero zero,

647
00:35:28,840 --> 00:35:30,480
Speaker 1: give it a call, leave a message. We'll hook you

648
00:35:30,560 --> 00:35:32,480
Speaker 1: up and get you in queue for the next live broadcast.

649
00:35:32,719 --> 00:35:35,520
Speaker 1: As always, we appreciate research, Kathy. She also wants me

650
00:35:35,560 --> 00:35:37,880
Speaker 1: to point out that we have added long sleeve T shirts,

651
00:35:37,920 --> 00:35:39,759
Speaker 1: and I have to sit here and remind her that

652
00:35:39,800 --> 00:35:41,560
Speaker 1: now that we've added long sleeve T shirts, now we're

653
00:35:41,560 --> 00:35:42,960
Speaker 1: going to have the warm weather, so they'll be a

654
00:35:42,960 --> 00:35:45,479
Speaker 1: want one, but they are there. As a matter of fact,

655
00:35:46,560 --> 00:35:49,719
Speaker 1: it is kind of funny. We've added long sleeve T

656
00:35:49,840 --> 00:35:53,440
Speaker 1: shirts and pocket T shirts, so we've kind of increased

657
00:35:53,440 --> 00:35:55,239
Speaker 1: the variety. We're trying to meet your demand, what you

658
00:35:55,239 --> 00:35:57,480
Speaker 1: guys are looking for, because we're always here to try

659
00:35:57,480 --> 00:35:59,200
Speaker 1: and help you, because that's really what this radio show

660
00:35:59,239 --> 00:35:59,600
Speaker 1: is about.

661
00:36:00,239 --> 00:36:00,279
Speaker 4: You.

662
00:36:00,480 --> 00:36:02,080
Speaker 1: Tom and I sit and talk about it from week

663
00:36:02,080 --> 00:36:03,640
Speaker 1: to week. What are we doing? Are we doing enough?

664
00:36:03,640 --> 00:36:05,239
Speaker 1: And we're always trying to meet whatever it is you

665
00:36:05,280 --> 00:36:07,400
Speaker 1: guys have got going on, and to help you out

666
00:36:07,440 --> 00:36:09,319
Speaker 1: with your cars, because that's what we're all about. Until

667
00:36:09,320 --> 00:36:11,200
Speaker 1: the next time I'm rotting Andy in the car doctor

668
00:36:11,200 --> 00:36:14,560
Speaker 1: reminding you good mechanics are inexpensive, they're priceless.

669
00:36:14,640 --> 00:36:15,120
Speaker 5: I see you