WEBVTT - Uber at Shoptalk and Apple's Run to $3 Trillion

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<v Speaker 1>From the heart of where innovation, money and power colli

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<v Speaker 1>in Silicon Valley and beyond. This is Bloomberg Technology with

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<v Speaker 1>Emily Jay. I'm Emily check in Las Vegas for the

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<v Speaker 1>retail event of the year Shop Talk, where brands from

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<v Speaker 1>around the world have gathered to talk about the future

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<v Speaker 1>of commerce. This is Bloomberg Technology. Coming up in the

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<v Speaker 1>next hour. Uber wants to outdo Amazon for local commerce delivery.

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<v Speaker 1>My exclusive with CEO Dara Kaswa Shay plus Rihanna Savage

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<v Speaker 1>x Fency Lingerie company could be valued at three billion

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<v Speaker 1>dollars amidst reports of an I p o are sit

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<v Speaker 1>down with the retailer's president about the future of a

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<v Speaker 1>R technology in store, online and more. And apples were

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<v Speaker 1>under three trillion the iPhone maker on an eleven day

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<v Speaker 1>hot streak. We will dial into the company's best performance

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<v Speaker 1>since two thousand three. We will get to all of

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<v Speaker 1>that in a moment, but first I want to take

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<v Speaker 1>a quick look at the market at Ludlow here with

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<v Speaker 1>the latest ad walkers through the day. Yeah. Well, the

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<v Speaker 1>prospects for a resolution or at least scaling back the

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<v Speaker 1>conflicts in Ukraine was the big driver's sentiment. Technology the

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<v Speaker 1>best performing sector and equity markets. And it was interesting

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<v Speaker 1>to see commodity futures fall in New York, the Bloomberg

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<v Speaker 1>Commodity Index softer by two percentage points, the idea being

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<v Speaker 1>that if we move towards a peaceful resolution in Ukraine,

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<v Speaker 1>then the supply of oil soft commodities like wheat, industrial

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<v Speaker 1>metals could improve. Of course, yields retreating the tenure US

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<v Speaker 1>treasury yield down by six basis points two point four percent,

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<v Speaker 1>and we've got some inversion right where the yield on

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<v Speaker 1>the two year US Treasury higher than the US tenure yield,

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<v Speaker 1>or in other words, the yield on short duration bonds

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<v Speaker 1>higher than long term duration bonds. Of course, for many

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<v Speaker 1>that's a signal of Rachelle show and in broad risk

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<v Speaker 1>con sentiment, Bitcoin drop below forty eight thousand dollars per token.

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<v Speaker 1>Of course, we're also in earning season. Micron, the semiconducted company,

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<v Speaker 1>of course reporting and look at it stock after ours,

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<v Speaker 1>and we're higher. Really bullish outlook. Essentially, this is a

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<v Speaker 1>maker of memory chips, right d ram, but they're saying

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<v Speaker 1>that a main driver of demand in their outlook is

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<v Speaker 1>continued investment in data centers. That stock hired by four

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<v Speaker 1>point four percent and after ours and in terms of

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<v Speaker 1>some of the movies I've been watching throughout the day,

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<v Speaker 1>We're going to talk about this one a lot in

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<v Speaker 1>the show. Apple up for an eleventh straight day, its

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<v Speaker 1>longest streak of gains since two thousand three. We're really

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<v Speaker 1>going to dig into this one. Is a lot to

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<v Speaker 1>talk about, but also tied to the confidence in Ukraine,

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<v Speaker 1>this idea that will see more supply of industrial metals,

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<v Speaker 1>more supply of battery metals. It was interesting to see

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<v Speaker 1>gains in e v makers riving up seventm it's biggest

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<v Speaker 1>jump since it's I p O and November eleven from

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<v Speaker 1>Lucid getting up in the act as well and up

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<v Speaker 1>eight percent. All right, thanks, We'll be back with you

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<v Speaker 1>on Apple later. In this we are live here at

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<v Speaker 1>Shoptalk in Las Vegas, where the retail industries power players

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<v Speaker 1>are talking about the future of commerce and e commerce.

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<v Speaker 1>I caught up with Uber CEO Dara Kazra Shah earlier

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<v Speaker 1>to talk about everything from their vision to create a

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<v Speaker 1>super app to Ukraine and inflation. Had to start though,

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<v Speaker 1>by asking about how drivers feel about the pressure at

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<v Speaker 1>the pump and those rising gas prices. Here's what he

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<v Speaker 1>had to say. I'm hoping that with the early signal

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<v Speaker 1>of there being some kind of a light at the

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<v Speaker 1>end of tunnel as it relates to the situation, the

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<v Speaker 1>terrible situation in Ukraine, uh, we'll have some relief or

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<v Speaker 1>at least things won't get worse. I think the good

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<v Speaker 1>news for us is that earnings for our earners are

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<v Speaker 1>at significant highs. For example, in the US and Canada,

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<v Speaker 1>our earners are earning an average this is an average

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<v Speaker 1>of thirty one bucks an hour. Those are pretty robust earnings.

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<v Speaker 1>But the pain of the pump is hitting everybody, and

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<v Speaker 1>especially our drivers. And I know you've added the fuel searcharge,

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<v Speaker 1>but drivers say, some of them, it's not enough. You

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<v Speaker 1>have drivers protesting at your New York offices today. Will

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<v Speaker 1>this searcharge go up with gas prices? And will it

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<v Speaker 1>continue beyond May eleventh? If if gas prices are still high, well,

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<v Speaker 1>we were the first and the industry to move on

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<v Speaker 1>the searcharge, and we moved on the searcharge because we

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<v Speaker 1>thought it was the right thing to do, and it

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<v Speaker 1>helped cover the majority of the increase in fuel prices. Admittaly,

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<v Speaker 1>not all of the increase in fuel prices in May,

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<v Speaker 1>no one compartict where the world is. We're going to

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<v Speaker 1>look at the situation and if the situation doesn't change,

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<v Speaker 1>will certainly consider continuing the fuel charge or whether it's

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<v Speaker 1>an increase or dree crease, who knows. We are going

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<v Speaker 1>to We want to be there side by side whether

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<v Speaker 1>earners and help them make a great, flexible living. Would

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<v Speaker 1>you consider lowering your take rate or increasing there's generally

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<v Speaker 1>our take rate is lower now than it has been historically,

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<v Speaker 1>and over the long term, we essentially want to earn

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<v Speaker 1>a fair profit, and we're doing everything that we can

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<v Speaker 1>to drive automation and efficiency of our own system so

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<v Speaker 1>that we can put as much of the dollar that

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<v Speaker 1>let's say a rider spends on an uber to put

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<v Speaker 1>it in our earner's pockets. The more money we make,

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<v Speaker 1>the more money they make. So you've got gas prices

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<v Speaker 1>at highs, inflation at forty year highs, a new variant

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<v Speaker 1>that's potentially more can changeous. How is this impacting supply

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<v Speaker 1>and demands? We're not seeing any kinds of impacts on

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<v Speaker 1>supply demand demand. We continue to hit records as it

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<v Speaker 1>relates to mobility and delivery and our commerce business that

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<v Speaker 1>we're talking about here, So he really isn't showing up

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<v Speaker 1>in the business earners growth continues to be very significant.

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<v Speaker 1>More earners are feeling safe, they're coming back to the platform.

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<v Speaker 1>Everybody wants to get out of the house. Uh. And

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<v Speaker 1>so we're not seeing any kind of a signal at

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<v Speaker 1>this point that would indicate something is going the wrong way.

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<v Speaker 1>But we have to be hyper vigilant. And I think

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<v Speaker 1>for us, we're benefiting from the secular trend on demand transportation,

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<v Speaker 1>on demand delivery of anything, and as a result, I

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<v Speaker 1>think we will be relatively resistant to whatever happens. You

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<v Speaker 1>know in the broader economy. You mentioned we're close to

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<v Speaker 1>we're at post pandemic his for rides. When do we

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<v Speaker 1>get to pre pandemic hies. It's going to happen sooner

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<v Speaker 1>than you think. This year is still definitely okay. Now

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<v Speaker 1>I want to talk about the war in Ukraine. I

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<v Speaker 1>know you work to pull a number of employees out

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<v Speaker 1>of Ukraine. You're you've been offering free rides, especially at

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<v Speaker 1>the border. What is the status of your service and

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<v Speaker 1>your employees in Ukraine right now? So we are our

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<v Speaker 1>employees who want to relocation have gone relocation. We're tracking

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<v Speaker 1>them and their families. That comes first. Uh. Second, we

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<v Speaker 1>are running our systems in the towns that the government

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<v Speaker 1>wants us to run them, and we're actually not plugging

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<v Speaker 1>in our our Uber direct which is our logistics uh

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<v Speaker 1>technolo oology to be able to power the u n

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<v Speaker 1>to carry food around. And at the same time what

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<v Speaker 1>we're doing is we're raising money for Ukraine. We've raised

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<v Speaker 1>over two million dollars through kind of donate buttons. It's

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<v Speaker 1>incredibly easy to use and the donations have poured in

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<v Speaker 1>in a way that we never expected. Now, you do

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<v Speaker 1>still have a stake in your joint venture with yandex

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<v Speaker 1>and I know you've had Uber Exact resign from the board.

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<v Speaker 1>You said you're working to accelerate the divestment of that asset.

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<v Speaker 1>But when you open the Uber app in Russia you

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<v Speaker 1>can still call a car. Why is that? That is

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<v Speaker 1>essentially a skin So it's only branding of our technology.

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<v Speaker 1>There's no Uber technology being used at all. It was

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<v Speaker 1>part of the original transaction. Uber is a very big

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<v Speaker 1>brand globally, including in Russia as well, but we don't

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<v Speaker 1>directly touch that in any way, shape or form. So

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<v Speaker 1>what's the progress on selling off this asset? You know,

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<v Speaker 1>how far are you willing to go? Because who's going

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<v Speaker 1>to buy a Russian rides sharing service right now? I

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<v Speaker 1>think right now everything's on hold. So we have stated

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<v Speaker 1>the intent to sell. We will sell as soon as reasonable.

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<v Speaker 1>I think right now, the fact is people are much

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<v Speaker 1>more focused on humanitarian aid, resolving this terrible situation in

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<v Speaker 1>Ukraine and hopefully then moving forward with some semblance of normalcy.

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<v Speaker 1>Then we'll look up and see what we can do.

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<v Speaker 1>We already divested about a billion dollars out of that business,

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<v Speaker 1>so this is something that we have thought about earlier.

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<v Speaker 1>It's not something all of a sudden that we thought

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<v Speaker 1>about in this context, and we'll look to conclude the

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<v Speaker 1>divestiture as soon as reasonable. Goober shares are down, Door

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<v Speaker 1>Too shares are down. Instant Cart just lowered its valuation.

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<v Speaker 1>By how long do you expect this market downturn to last?

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<v Speaker 1>And what are you bracing for? I don't think you

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<v Speaker 1>can predict the market. That's certainly not my job. Right

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<v Speaker 1>My job is to run a business. And I think

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<v Speaker 1>that we as a company have made the Pivots profitability.

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<v Speaker 1>Remember we promised even profitability last year, we hit it earlier,

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<v Speaker 1>uh than than our promises. We said we're going to

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<v Speaker 1>be free cashual profitable this year. The mainline Uber mobility business,

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<v Speaker 1>the delivery business ubernats and the freight business, all of

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<v Speaker 1>them are going to be profitable. As it relates the Ibadah.

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<v Speaker 1>So I think relative to a competition, we made the

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<v Speaker 1>pivots of profitability sooner and at a scale, and I

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<v Speaker 1>think the reopening for us is going to be a

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<v Speaker 1>much bigger tailwind then let's say some of the other

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<v Speaker 1>delivery players that were competing against Big Milestone. In London.

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<v Speaker 1>You signed a new agreement with TfL two and half

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<v Speaker 1>year extension, which is a big deal because they rejected

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<v Speaker 1>your last two requests. I believe, also committing to full electrification.

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<v Speaker 1>How are you going to do that? Well, we have.

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<v Speaker 1>We committed to full electrifications quite early, uh and every

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<v Speaker 1>single ride in London essentially uh we take some amount

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<v Speaker 1>of that rod put it into a pool to help

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<v Speaker 1>drivers in London moved from gasoline power cars to electric cars.

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<v Speaker 1>So this has been it's part of Mayor City cons vision.

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<v Speaker 1>We love that vision, so we have been working on

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<v Speaker 1>electrying our fleet and we're going to get it done.

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<v Speaker 1>You just got New York City cabs on board. I

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<v Speaker 1>don't think anybody thought that would ever happen. Who's next?

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<v Speaker 1>Is it San Francisco? It's we're certainly talking to many

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<v Speaker 1>cap companies out there. This is actually a product that

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<v Speaker 1>we built outside of the US. We've been at it

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<v Speaker 1>for years. We have over a hundred thousand taxi cabs

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<v Speaker 1>on our platform, benefiting from the demand that the Uber

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<v Speaker 1>platform and the services and the earnings that Uber brings,

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<v Speaker 1>and we're just this is just an extension of that

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<v Speaker 1>same technology that we're building. Super excited about New York

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<v Speaker 1>UH and it will be followed up, hopefully with many

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<v Speaker 1>new announcements in many new cities. Labor Secretary Marty Walsh

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<v Speaker 1>said last year that you think some gig workers could

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<v Speaker 1>be or should be classified as employees. It's been reported

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<v Speaker 1>that you've had conversations with him that have been productive.

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<v Speaker 1>When's the last time you spoke with the Secretary of

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<v Speaker 1>Labor or the Labor Department, and what progress have you made?

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<v Speaker 1>What is his view workers? It was you'd have to

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<v Speaker 1>ask him his particular vote view. My conversation with him

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<v Speaker 1>was midst last year, and the Secretary really listened. I

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<v Speaker 1>think he really wants to learn about the benefits of

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<v Speaker 1>gig work. Uh and you know some of the issues

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<v Speaker 1>with gig work. We don't think this world of having

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<v Speaker 1>to make a choice between flexibility of earnings, which is

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<v Speaker 1>the number one reason why driver's current years engage on

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<v Speaker 1>our platform. They do not want to be employees. We

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<v Speaker 1>don't think there's this kind of false choice between flexibility

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<v Speaker 1>and benefits and earnings. We can have both. And so

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<v Speaker 1>the dialogue that we're having, you saw it in Prop

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<v Speaker 1>twenty two in California. It is and it was an

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<v Speaker 1>outsize winner with voters all of our earners wanted. I

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<v Speaker 1>think that the Department Labor is listening, and we're hoping

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<v Speaker 1>we can get to this win win, which is flexibility

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<v Speaker 1>and benefits. Couber CEO dar Causra Shahi. There. You can

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<v Speaker 1>catch that full interview at Bloomberg dot com. Coming up

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<v Speaker 1>much more from shop Talk, we're gonna be going to

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<v Speaker 1>be joined by Christian Pendarvis, president of Savage x fenty

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<v Speaker 1>yes that is Rihanna's lingerie brand, to talk about the

0:12:25.280 --> 0:12:29.000
<v Speaker 1>future of shopping on an offline in the role of

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<v Speaker 1>a r technology that's next. This is Bloomberg. We're back

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<v Speaker 1>live at Shop Dock in Las Vegas, where the power

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<v Speaker 1>players of the retail industry are talking about the future

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<v Speaker 1>of retail and e commerce. One of those up and

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<v Speaker 1>coming retail stars is Savage x fenty, a lingerie company

0:13:12.240 --> 0:13:16.120
<v Speaker 1>of singer turned fashion entrepreneur Rihanna who's been expanding its

0:13:16.120 --> 0:13:19.600
<v Speaker 1>brick and mortar stores and mulling a public offering. Let's

0:13:19.640 --> 0:13:22.840
<v Speaker 1>talk about all this and more with the company's co president,

0:13:22.920 --> 0:13:26.040
<v Speaker 1>Christian and Pendarvis with me here live in person. And

0:13:26.080 --> 0:13:28.600
<v Speaker 1>you worked at The Gap, you worked at Victoria's Secret.

0:13:28.840 --> 0:13:32.440
<v Speaker 1>What's different about Savage x Fenti and what Rihanna brings

0:13:32.440 --> 0:13:35.760
<v Speaker 1>to the team. Savage x fenty is an amazing brand,

0:13:35.760 --> 0:13:37.600
<v Speaker 1>and I've had the good fortune, as you mentioned, for

0:13:37.679 --> 0:13:41.559
<v Speaker 1>working for some of the great mainstay brands in this industry.

0:13:41.760 --> 0:13:44.560
<v Speaker 1>But what I think honestly makes us special is we've

0:13:44.600 --> 0:13:48.600
<v Speaker 1>been built from a place of authenticity, really driven by

0:13:48.640 --> 0:13:52.440
<v Speaker 1>our founder Rihanna Um and we're embracing fashion in a

0:13:52.440 --> 0:13:57.280
<v Speaker 1>different way. We're celebrating acknowledging customers that haven't been seen

0:13:57.320 --> 0:13:59.880
<v Speaker 1>and acknowledged in the context of this industry. In the

0:14:00.080 --> 0:14:02.440
<v Speaker 1>been a very very powerful brand to be a part

0:14:02.480 --> 0:14:06.559
<v Speaker 1>of Victoria's secret for so long was run I met.

0:14:07.160 --> 0:14:10.560
<v Speaker 1>Do you think being run by a woman has made

0:14:10.559 --> 0:14:14.600
<v Speaker 1>a difference. Yeah, oh absolutely, There's no question. Everything that

0:14:14.679 --> 0:14:17.640
<v Speaker 1>we do comes from a place of authenticity. We couldn't

0:14:17.679 --> 0:14:21.240
<v Speaker 1>be anything but inclusive. We couldn't be anything but about

0:14:21.360 --> 0:14:24.640
<v Speaker 1>female empowerment. That's what Rihanna stands for, and she's brought

0:14:24.720 --> 0:14:26.760
<v Speaker 1>that to bear in our business, and I think you

0:14:26.840 --> 0:14:29.760
<v Speaker 1>see it across everything that we do, from our product

0:14:29.800 --> 0:14:33.120
<v Speaker 1>assortment to how we show up in external marketing. If

0:14:33.120 --> 0:14:35.920
<v Speaker 1>you look at our website and our social media channels,

0:14:36.240 --> 0:14:39.240
<v Speaker 1>we show up very differently than how other people have

0:14:39.360 --> 0:14:41.320
<v Speaker 1>in the industry. It started out as a pure e

0:14:41.400 --> 0:14:44.040
<v Speaker 1>commerce play, but you've been opening brick and mortar stores,

0:14:44.080 --> 0:14:47.680
<v Speaker 1>including here in Las Vegas. What's the strategy there. It's

0:14:47.680 --> 0:14:50.120
<v Speaker 1>a really important strategy for us. We want to meet

0:14:50.120 --> 0:14:53.840
<v Speaker 1>our customers where they are, and physical retail is not dying,

0:14:53.960 --> 0:14:57.040
<v Speaker 1>much to the sagren of many direct to consumer brands.

0:14:57.200 --> 0:14:59.840
<v Speaker 1>It's an important part of how customers want to shop.

0:15:00.000 --> 0:15:02.160
<v Speaker 1>I think the thing that we're doing very different. It's

0:15:02.240 --> 0:15:06.280
<v Speaker 1>not just transactional. It can't just be transactional. It's got

0:15:06.280 --> 0:15:09.560
<v Speaker 1>to be about an experience, an inviting place that customers

0:15:09.680 --> 0:15:11.680
<v Speaker 1>really want to take time out of their day to

0:15:11.760 --> 0:15:15.160
<v Speaker 1>go into the stores. What's the vission for augmented reality

0:15:15.200 --> 0:15:18.560
<v Speaker 1>in addressing room or as part of the online shopping experience.

0:15:18.800 --> 0:15:21.120
<v Speaker 1>We've heard about this for years, but I still haven't

0:15:21.120 --> 0:15:24.040
<v Speaker 1>really seen it come to fruition. Yeah, and we're one

0:15:24.080 --> 0:15:25.720
<v Speaker 1>of the things we're super excited about is how we

0:15:25.760 --> 0:15:29.640
<v Speaker 1>are leveraging technology. So for us, for example, fit bra

0:15:29.800 --> 0:15:33.240
<v Speaker 1>fit is critical as an intimate apparel retailer, and it

0:15:33.280 --> 0:15:36.920
<v Speaker 1>hasn't changed in decades for how a woman determines what's

0:15:36.920 --> 0:15:40.120
<v Speaker 1>the right size. So we're leveraging technology in a different way,

0:15:40.360 --> 0:15:43.600
<v Speaker 1>leveraging three D body scans that can take a scan

0:15:43.680 --> 0:15:47.000
<v Speaker 1>of your body, get your exact measurements, and map that

0:15:47.080 --> 0:15:50.320
<v Speaker 1>back to our product assortment to say, here's the exact

0:15:50.480 --> 0:15:53.600
<v Speaker 1>best fitting braw for you in the right size. So

0:15:53.640 --> 0:15:56.880
<v Speaker 1>it's it's important to bring technology to bear in physical

0:15:56.920 --> 0:15:59.720
<v Speaker 1>retail in a way that actually adds value for the customer.

0:16:00.000 --> 0:16:03.000
<v Speaker 1>Out Lingerie could be seen as a luxury good. We

0:16:03.040 --> 0:16:07.800
<v Speaker 1>are facing record inflation, the highest inflation in forty years.

0:16:08.160 --> 0:16:12.600
<v Speaker 1>How is that impacting customer choices and how much they're

0:16:12.600 --> 0:16:16.600
<v Speaker 1>willing to spend. Absolutely, and it's nice to have right well,

0:16:16.760 --> 0:16:19.240
<v Speaker 1>and we're very sensitive to that. I think because our

0:16:19.280 --> 0:16:22.880
<v Speaker 1>customer is very value conscious, they are feeling the pinch

0:16:22.880 --> 0:16:25.840
<v Speaker 1>of inflation in their pocketbooks. So we're very very sensitive

0:16:25.880 --> 0:16:28.800
<v Speaker 1>to that. We're looking really at our product. Our product

0:16:29.040 --> 0:16:32.320
<v Speaker 1>as replenishable. People always have to wear underwear and at

0:16:32.360 --> 0:16:34.800
<v Speaker 1>some point in time that product wears out. So we're

0:16:34.840 --> 0:16:37.000
<v Speaker 1>making sure that we're creating product that's going to be

0:16:37.040 --> 0:16:40.320
<v Speaker 1>functional for our customer, add value for them, and really

0:16:40.360 --> 0:16:43.960
<v Speaker 1>deliver it in a way that really entice entices them

0:16:43.960 --> 0:16:46.200
<v Speaker 1>to come into our brand. Have you seen any pullback

0:16:46.440 --> 0:16:49.960
<v Speaker 1>in online sales or sales in general as a result

0:16:50.160 --> 0:16:53.520
<v Speaker 1>of the pressure that consumers are feeling. Yeah, absolutely, we

0:16:53.560 --> 0:16:56.280
<v Speaker 1>are definitely seeing that within our business, and that's why

0:16:56.280 --> 0:16:58.960
<v Speaker 1>we're really looking for where can we do product that

0:16:59.360 --> 0:17:02.360
<v Speaker 1>is a nice luxury to have that is not breaking

0:17:02.520 --> 0:17:05.200
<v Speaker 1>baking her Procket book, that's something that she actually wants

0:17:05.240 --> 0:17:07.199
<v Speaker 1>to spend her money on. What are the trends, what

0:17:07.359 --> 0:17:11.360
<v Speaker 1>was hot in the pandemic? You know that that's sticking around.

0:17:11.800 --> 0:17:16.240
<v Speaker 1>How our tastes in lingerie changing. Yeah. Absolutely. One of

0:17:16.240 --> 0:17:18.800
<v Speaker 1>the big things that we saw during the pandemic. Everyone

0:17:18.880 --> 0:17:21.640
<v Speaker 1>was at home. People were wearing leggings and braw less.

0:17:21.720 --> 0:17:24.960
<v Speaker 1>They were really looking for very comfortable, cozy clothing. We

0:17:25.040 --> 0:17:28.439
<v Speaker 1>have this amazing onesie out of fleece that literally people

0:17:28.560 --> 0:17:31.880
<v Speaker 1>were living in at home, and so we really embrace

0:17:32.000 --> 0:17:34.040
<v Speaker 1>that as a trend. Now that people are starting to

0:17:34.040 --> 0:17:37.280
<v Speaker 1>go back into the real world, they need more structured undergarments,

0:17:37.280 --> 0:17:39.240
<v Speaker 1>so we're seeing a shift back to some of the

0:17:39.240 --> 0:17:43.640
<v Speaker 1>more traditional categories within intimate apparel. How involved is Rihanna?

0:17:43.960 --> 0:17:47.320
<v Speaker 1>Incredibly incredibly involved in everything that we do, whether it's

0:17:47.359 --> 0:17:49.639
<v Speaker 1>on the product side and the assortment that we have

0:17:49.720 --> 0:17:52.439
<v Speaker 1>in stores, or whether it's on our marketing side, our

0:17:52.520 --> 0:17:56.200
<v Speaker 1>creative campaigns, the models and influences that we're working with.

0:17:56.440 --> 0:17:59.360
<v Speaker 1>She really has her fingerprint on everything that we're doing

0:17:59.359 --> 0:18:01.720
<v Speaker 1>as a branch. What what is it like working with

0:18:01.760 --> 0:18:04.760
<v Speaker 1>her as someone who's who's worked at these established fashion

0:18:04.800 --> 0:18:08.040
<v Speaker 1>brands which were run by mostly male ceo s. Yeah,

0:18:08.160 --> 0:18:10.960
<v Speaker 1>it's a It's a wonderful breath of fresh air. I

0:18:11.080 --> 0:18:14.560
<v Speaker 1>tease to people in my network. I know Rihanna is

0:18:14.600 --> 0:18:17.560
<v Speaker 1>a global pop star. I see her as a business partner,

0:18:17.600 --> 0:18:19.920
<v Speaker 1>because that's the context on which I personally know her.

0:18:20.280 --> 0:18:24.879
<v Speaker 1>She understands the customer, She understands people's bodies, she understands

0:18:24.880 --> 0:18:27.320
<v Speaker 1>people's pain points when it comes to their bodies, and

0:18:27.400 --> 0:18:30.600
<v Speaker 1>she always makes sure that we're developing product that's addressing

0:18:30.640 --> 0:18:33.880
<v Speaker 1>and acknowledging that. So she thinks very much about the customer.

0:18:34.040 --> 0:18:37.560
<v Speaker 1>There are reports that you she are considering a public offering.

0:18:37.600 --> 0:18:40.679
<v Speaker 1>What's the status of that. Well, we can't publicly comment

0:18:40.760 --> 0:18:43.359
<v Speaker 1>on anything related to an I p O. We're just

0:18:43.400 --> 0:18:46.879
<v Speaker 1>so singularly focused on growing this business and capitalizing on

0:18:46.880 --> 0:18:49.159
<v Speaker 1>the opportunity to exist. So I think if an I

0:18:49.240 --> 0:18:51.040
<v Speaker 1>p O at some point in the future makes sense

0:18:51.040 --> 0:18:53.440
<v Speaker 1>for us, we'll definitely evaluate that. How are you thinking

0:18:53.440 --> 0:18:56.360
<v Speaker 1>about the macro environment? You know, obviously we're seeing inflation,

0:18:56.640 --> 0:19:02.640
<v Speaker 1>there's a lot of economic uncertainty. Don't know necessarily what's next. Yeah, absolutely,

0:19:02.680 --> 0:19:04.160
<v Speaker 1>And I think that's one of the things that's super

0:19:04.240 --> 0:19:06.560
<v Speaker 1>important about being a leader is being able to be

0:19:06.640 --> 0:19:09.720
<v Speaker 1>agile and whether change. So for us, it constantly comes

0:19:09.760 --> 0:19:12.600
<v Speaker 1>back to the customer. Where can we add value for

0:19:12.640 --> 0:19:14.720
<v Speaker 1>the customer? What is it that they want and need,

0:19:14.920 --> 0:19:17.879
<v Speaker 1>and how can we position ourselves as a nice little treat,

0:19:17.920 --> 0:19:19.960
<v Speaker 1>a surprise and delight for her that gives her a

0:19:19.960 --> 0:19:22.120
<v Speaker 1>little bit of joy and him a little bit joy

0:19:22.160 --> 0:19:24.119
<v Speaker 1>within their lives right now? So we're doing some future

0:19:24.200 --> 0:19:27.520
<v Speaker 1>casting here. Take me five years out. How is the

0:19:27.560 --> 0:19:32.000
<v Speaker 1>company different? How is the retail industry different, specifically the

0:19:32.359 --> 0:19:34.320
<v Speaker 1>Laing Dree segment. Yeah. I think one of the big

0:19:34.320 --> 0:19:36.280
<v Speaker 1>things is you're going to continue to see this merge

0:19:36.280 --> 0:19:39.960
<v Speaker 1>of physical and digital in ways that complement each other

0:19:40.280 --> 0:19:42.600
<v Speaker 1>and then take advantage of the strengths that each channel

0:19:42.640 --> 0:19:44.880
<v Speaker 1>has to offer. So we've had a lot of conversation

0:19:44.920 --> 0:19:47.400
<v Speaker 1>I'm sure you've heard it this week about the metaverse

0:19:47.520 --> 0:19:49.320
<v Speaker 1>and how that's going to come to bear. You're going

0:19:49.359 --> 0:19:51.040
<v Speaker 1>to see that come to bear, I think in a

0:19:51.119 --> 0:19:55.240
<v Speaker 1>real way that we're gonna dramatically expand how people shop, UM,

0:19:55.240 --> 0:19:57.679
<v Speaker 1>and what that proposition looks like for the see shopping

0:19:57.720 --> 0:19:59.679
<v Speaker 1>and the matter verse. Absolutely, I see shopping in the

0:19:59.680 --> 0:20:02.240
<v Speaker 1>metamor and what does that look like? I don't know yet.

0:20:02.920 --> 0:20:05.440
<v Speaker 1>We all want to know. When you come tell us,

0:20:05.440 --> 0:20:08.440
<v Speaker 1>but you do have a great choice of colors. UM.

0:20:08.440 --> 0:20:11.480
<v Speaker 1>Thank you for coming to join us today, and we'll

0:20:11.560 --> 0:20:14.960
<v Speaker 1>keep our out. Thank you, thanks for having see Christiane Pendarvis,

0:20:15.000 --> 0:20:27.879
<v Speaker 1>co President, thank you for stopping by a few stories.

0:20:27.920 --> 0:20:31.480
<v Speaker 1>We continue to watch. Will Smith has apologized for slapping

0:20:31.560 --> 0:20:34.480
<v Speaker 1>Chris Rock on stage at the Academy Awards. In an

0:20:34.480 --> 0:20:37.880
<v Speaker 1>Instagram post, Smith said he was out of line. Meantime,

0:20:37.920 --> 0:20:41.119
<v Speaker 1>the Academy of Motion Picture Arts and Scientists has opened

0:20:41.160 --> 0:20:45.520
<v Speaker 1>a review of Smith's behavior, saying they'll explore possible consequences

0:20:45.920 --> 0:20:50.679
<v Speaker 1>for his actions. Nielsen, the TV rating stalwart, has agreed

0:20:50.720 --> 0:20:52.840
<v Speaker 1>to be bought by a group of private equity firms

0:20:52.840 --> 0:20:56.240
<v Speaker 1>for about sixteen billion dollars, including debt. The consortium is

0:20:56.280 --> 0:20:59.480
<v Speaker 1>being led by Brookfield Asset Management and an affiliate of

0:20:59.600 --> 0:21:04.000
<v Speaker 1>Ellie Management. Nielsen provides audience data services to many of

0:21:04.040 --> 0:21:08.800
<v Speaker 1>the media's premier networks, and the FTC has had enough

0:21:08.960 --> 0:21:13.920
<v Speaker 1>of those Turbo tax commercials about being quote free government agency,

0:21:14.000 --> 0:21:16.760
<v Speaker 1>suing to stop into it from telling perspective customers that

0:21:16.800 --> 0:21:19.520
<v Speaker 1>its tax prep services on turbo tax come at no cost.

0:21:19.880 --> 0:21:23.560
<v Speaker 1>In fact, that offer applies only to those with simple returns.

0:21:23.600 --> 0:21:26.400
<v Speaker 1>Everyone else has to pay. The FTC says customers spend

0:21:26.400 --> 0:21:28.440
<v Speaker 1>a lot of time and effort on Turbo tax, only

0:21:28.480 --> 0:21:30.600
<v Speaker 1>to find out they've got to upgrade to a paid

0:21:30.600 --> 0:21:34.199
<v Speaker 1>service to complete the returns into it, says the FTC

0:21:34.400 --> 0:21:39.040
<v Speaker 1>claims aren't credible. Coming up, Apple's hottest run since two

0:21:39.080 --> 0:21:43.879
<v Speaker 1>thousand three. How soon before we hit three t yes trillion.

0:21:43.960 --> 0:22:05.119
<v Speaker 1>We'll talk about that next. This is Bloomberg. Welcome back

0:22:05.119 --> 0:22:07.720
<v Speaker 1>to Bloomer Technology. I'm Emily checking in San Francisco. Let's

0:22:07.720 --> 0:22:10.160
<v Speaker 1>get to the story of the day. That is Apple,

0:22:10.240 --> 0:22:12.560
<v Speaker 1>the tech giants. Stock has been on its hottest streak

0:22:12.880 --> 0:22:16.199
<v Speaker 1>since two thousand and three. Bringing in Dan, i'ves of

0:22:16.520 --> 0:22:20.200
<v Speaker 1>web Bush. Dan, you heard adds analysis there. I assume

0:22:20.280 --> 0:22:22.280
<v Speaker 1>you think this is a question of not if, but

0:22:22.480 --> 0:22:25.280
<v Speaker 1>when when do we get to three tea and what's

0:22:25.280 --> 0:22:28.280
<v Speaker 1>it gonna take to get there? Okay, I think what's

0:22:28.320 --> 0:22:31.920
<v Speaker 1>really happened. The street is just better appreciating what's really

0:22:31.920 --> 0:22:35.680
<v Speaker 1>happening in terms of the demand story. iPhone thirteen demands

0:22:35.720 --> 0:22:39.679
<v Speaker 1>our trip and supplied by and we're seeing more higher

0:22:39.720 --> 0:22:43.520
<v Speaker 1>a sps in China services as rocks out. Of course,

0:22:43.560 --> 0:22:46.920
<v Speaker 1>a historic win for the oscars. That was an Amazon

0:22:46.960 --> 0:22:49.679
<v Speaker 1>on Netflix winning. It was Apple and the first streamer

0:22:49.480 --> 0:22:51.800
<v Speaker 1>to ever win. I think we put it together in

0:22:51.880 --> 0:22:54.359
<v Speaker 1>my opinion, this is the stock that's going to go

0:22:54.440 --> 0:22:57.160
<v Speaker 1>well north to three trillion. I think we got strong

0:22:57.240 --> 0:23:00.280
<v Speaker 1>earnings coming around the corner. I think this is just

0:23:00.400 --> 0:23:02.720
<v Speaker 1>a start of the short the next leg of the

0:23:02.760 --> 0:23:07.119
<v Speaker 1>story playing out in Cupertino. Do some of the macro

0:23:07.200 --> 0:23:10.000
<v Speaker 1>economic headwinds concern you. I mean, we're looking at a

0:23:10.080 --> 0:23:13.399
<v Speaker 1>down market across the board and investors pulling back on

0:23:13.440 --> 0:23:16.600
<v Speaker 1>some of these huge tech multiples. How long does this

0:23:16.680 --> 0:23:20.960
<v Speaker 1>down market continue? Well, I think, well, this is and

0:23:21.040 --> 0:23:23.640
<v Speaker 1>we've talked about the most oversold tech market that we've

0:23:23.680 --> 0:23:26.159
<v Speaker 1>seen the last five six years. But if you go

0:23:26.280 --> 0:23:28.840
<v Speaker 1>back over the last few months, the haters will hate

0:23:28.880 --> 0:23:32.280
<v Speaker 1>on on Apple. But just like many thought Caroline and

0:23:32.359 --> 0:23:34.200
<v Speaker 1>Duke could louse in the first round, now they're playing

0:23:34.200 --> 0:23:36.520
<v Speaker 1>the final four. So the point is, when I look

0:23:36.560 --> 0:23:39.280
<v Speaker 1>at what's happened with Apple, I think they're just hitting

0:23:39.320 --> 0:23:42.800
<v Speaker 1>their next leg of growth, going into iPhone fourteen and

0:23:42.920 --> 0:23:46.280
<v Speaker 1>a services business. I still thinks undervalued by the street.

0:23:46.640 --> 0:23:49.600
<v Speaker 1>It's a rock of Gibraltar tech name, and now with

0:23:49.720 --> 0:23:52.480
<v Speaker 1>that green light to own tech, this is a name

0:23:52.520 --> 0:23:54.359
<v Speaker 1>in our opinion that we'll have a too in front

0:23:54.359 --> 0:23:58.040
<v Speaker 1>of it in the coming months and Dan, what sets

0:23:58.080 --> 0:24:01.320
<v Speaker 1>Apple apart to you? You say, rock a Gibraltar compared

0:24:01.359 --> 0:24:03.000
<v Speaker 1>to some of these other big tech names that have

0:24:03.200 --> 0:24:07.040
<v Speaker 1>commanded such high multiples but seem to be struggling more now,

0:24:07.119 --> 0:24:12.320
<v Speaker 1>whether it is Meta or Amazon for example. I think

0:24:12.640 --> 0:24:16.320
<v Speaker 1>which unique with Apple is the services business continues to

0:24:16.359 --> 0:24:18.280
<v Speaker 1>go into next gear of growth, will be looking at

0:24:18.280 --> 0:24:21.000
<v Speaker 1>mid team growth. This would be eight billion or anual revenue.

0:24:21.320 --> 0:24:25.040
<v Speaker 1>There's a reading that's happening on the services business. Underlying

0:24:25.160 --> 0:24:29.800
<v Speaker 1>demand on iPhone thirteen premium continues to be unreally unlike

0:24:29.840 --> 0:24:32.120
<v Speaker 1>anything that I've ever seen from Apple in the last

0:24:32.119 --> 0:24:35.280
<v Speaker 1>five or six years. You're compared to Meta. I mean

0:24:35.320 --> 0:24:38.800
<v Speaker 1>that's one because of Apple, because of Cooked that business

0:24:38.840 --> 0:24:41.800
<v Speaker 1>model right now is is a different business model because

0:24:41.800 --> 0:24:44.120
<v Speaker 1>of the iOS changes. So I think when you really

0:24:44.160 --> 0:24:46.400
<v Speaker 1>start to see with Apple, it's a defensive name, it's

0:24:46.400 --> 0:24:49.480
<v Speaker 1>also an offensive tech name. And that's why I like

0:24:49.640 --> 0:24:52.880
<v Speaker 1>many that we saw sell this name over the last

0:24:52.880 --> 0:24:55.120
<v Speaker 1>few months, I think you're starting to reevaluate it going

0:24:55.119 --> 0:25:00.679
<v Speaker 1>into what I believe the street numbers still conservative. Do

0:25:00.760 --> 0:25:09.120
<v Speaker 1>the production cutbacks concern you? Yeah, Look, I think this

0:25:09.119 --> 0:25:11.960
<v Speaker 1>this overall continues to be just in terms of the

0:25:12.000 --> 0:25:15.720
<v Speaker 1>overall regular toy environment, whether it's US or Europe. I mean,

0:25:15.760 --> 0:25:17.800
<v Speaker 1>that's going to be an overhang on broader tech, and

0:25:17.840 --> 0:25:20.679
<v Speaker 1>it's gonna be an overhang on the Apple. But it

0:25:20.760 --> 0:25:23.119
<v Speaker 1>goes back that there's a better chance to me playing

0:25:23.119 --> 0:25:26.600
<v Speaker 1>in the Masters next month than this impacting their business

0:25:26.600 --> 0:25:30.760
<v Speaker 1>model the next few years. All right, I'd like to

0:25:30.800 --> 0:25:34.040
<v Speaker 1>see it, Dan, you and the Masters. I'll be rooting

0:25:34.080 --> 0:25:37.159
<v Speaker 1>for that. Dan Ives of Wedbush Security is always good

0:25:37.160 --> 0:25:40.359
<v Speaker 1>to have you here on the show. Thank you well.

0:25:40.520 --> 0:25:44.480
<v Speaker 1>Door Dash is entering wholesale delivery, announcing a new partnership

0:25:44.520 --> 0:25:46.640
<v Speaker 1>with b JS. I caught up with door Dash president

0:25:46.720 --> 0:25:49.760
<v Speaker 1>Christopher Payne earlier here in Vegas to talk about that

0:25:50.200 --> 0:25:54.159
<v Speaker 1>and much more. Take a listen. There's two twenty six stores,

0:25:54.600 --> 0:25:58.320
<v Speaker 1>mainly on the East coast. BJ's wholesales seventeen states, and

0:25:58.359 --> 0:26:01.560
<v Speaker 1>now consumers that are on door Dash can access the

0:26:01.640 --> 0:26:04.360
<v Speaker 1>b J Wholesales Club. Additionally, we have a product called

0:26:04.359 --> 0:26:08.399
<v Speaker 1>door Dash Drive which powers delivery for third parties, so

0:26:08.480 --> 0:26:11.680
<v Speaker 1>we'll also fulfill deliveries for b JS. This is our

0:26:11.720 --> 0:26:15.160
<v Speaker 1>first wholesale club on the platform and we're thrilled. It's

0:26:15.200 --> 0:26:18.439
<v Speaker 1>a lot of retailers have joined the platform. Grocers have

0:26:18.520 --> 0:26:21.320
<v Speaker 1>joined the platform over the last eighteen months, and it's

0:26:21.320 --> 0:26:23.879
<v Speaker 1>wonderful to see that trend continue. How different are the

0:26:23.960 --> 0:26:27.920
<v Speaker 1>unit economics of grocery versus restaurant delivery because you're picking

0:26:27.960 --> 0:26:29.879
<v Speaker 1>and packing the items, You're not just picking them up

0:26:29.880 --> 0:26:33.200
<v Speaker 1>and dropping them off. There are differences there. Certainly there's

0:26:33.200 --> 0:26:35.760
<v Speaker 1>more costs in the case that you're picking them, but

0:26:36.240 --> 0:26:38.560
<v Speaker 1>you could They're also larger. They tend to be larger

0:26:38.600 --> 0:26:41.240
<v Speaker 1>than a typical meal order, and so there are different

0:26:41.320 --> 0:26:45.320
<v Speaker 1>characteristics to make the economics work. But we've got a

0:26:45.359 --> 0:26:47.919
<v Speaker 1>lot of experience. We're partnered with safe Way, Albertson's hi

0:26:48.119 --> 0:26:51.800
<v Speaker 1>V Myers UH and grocery is one of our fastest

0:26:51.840 --> 0:26:54.960
<v Speaker 1>growing businesses and we're very confident in the long term

0:26:55.200 --> 0:26:58.960
<v Speaker 1>profitability of the category. Now Uber is here talking about

0:26:59.000 --> 0:27:01.520
<v Speaker 1>themselves as the future of retail, so not just to

0:27:01.600 --> 0:27:04.800
<v Speaker 1>food delivery, but grocery and potentially everything else. How does

0:27:04.800 --> 0:27:07.359
<v Speaker 1>that differ from what door dash is trying to do well?

0:27:07.359 --> 0:27:09.880
<v Speaker 1>I think a lot of people. I think consumer expectations

0:27:09.920 --> 0:27:13.000
<v Speaker 1>are rising. Consumers are looking to get more and more

0:27:13.040 --> 0:27:16.040
<v Speaker 1>things delivered to their door in minutes, not hours or days.

0:27:16.359 --> 0:27:17.720
<v Speaker 1>And there are a lot of companies that are going

0:27:17.760 --> 0:27:19.520
<v Speaker 1>to try to go after that. It's been true over

0:27:19.520 --> 0:27:21.960
<v Speaker 1>the last six years that I've been at at door Dash,

0:27:22.080 --> 0:27:24.840
<v Speaker 1>and I'm sure you know many companies will continue to

0:27:24.880 --> 0:27:28.119
<v Speaker 1>go after it. We think Doortash is uniquely situated to

0:27:28.160 --> 0:27:31.480
<v Speaker 1>do this right because well, today we have twenty five

0:27:31.520 --> 0:27:35.680
<v Speaker 1>million monthly actors. We have over share in the restaurant space,

0:27:36.000 --> 0:27:40.480
<v Speaker 1>but now we're going beyond restaurants, convenience, grocery. We got J. C. Penney,

0:27:40.720 --> 0:27:43.840
<v Speaker 1>Office Depot and many other companies on the platform, and

0:27:43.880 --> 0:27:48.040
<v Speaker 1>consumer expectations only go in one direction. Additionally, we have

0:27:48.119 --> 0:27:52.119
<v Speaker 1>dash Pass, which is a subscription product of ten million subscribers,

0:27:52.480 --> 0:27:55.639
<v Speaker 1>and we're layering in Now you can get your restaurant delivery,

0:27:56.040 --> 0:27:58.359
<v Speaker 1>your grocery delivery, and we think that will be a

0:27:58.359 --> 0:28:01.680
<v Speaker 1>wonderful compliment because we don't think there's just restaurant consumers.

0:28:01.880 --> 0:28:04.600
<v Speaker 1>We think there's bring it to me now consumers, and

0:28:04.640 --> 0:28:07.240
<v Speaker 1>we think door Dash is the leader in local commerce.

0:28:07.280 --> 0:28:11.200
<v Speaker 1>So that's that's what we're focused on to differentiate. Gas crisis,

0:28:11.600 --> 0:28:15.399
<v Speaker 1>are high inflation at forty year highs, How is this

0:28:15.440 --> 0:28:18.960
<v Speaker 1>impacting the business? How is it impacting dasher supply. How

0:28:19.040 --> 0:28:21.440
<v Speaker 1>is it impacting orders because the cost of an average

0:28:21.480 --> 0:28:24.880
<v Speaker 1>order is going on. Yeah, the inflation touches every aspect

0:28:24.880 --> 0:28:26.800
<v Speaker 1>of the system, and it's something we've spent a lot

0:28:26.840 --> 0:28:29.840
<v Speaker 1>of attention to. One thing to note about door dash

0:28:29.920 --> 0:28:33.320
<v Speaker 1>in general is that most dashers do it as a

0:28:33.440 --> 0:28:37.320
<v Speaker 1>side gig. It's four hours a week is the typical dasher.

0:28:37.920 --> 0:28:40.600
<v Speaker 1>It was a million monthly active dashers on the platform

0:28:41.000 --> 0:28:44.080
<v Speaker 1>and so we haven't seen much impact today to the

0:28:44.200 --> 0:28:47.480
<v Speaker 1>number of dashers that are showing up and their dashing activity,

0:28:47.640 --> 0:28:49.520
<v Speaker 1>but it's something we will keep an eye on. We

0:28:49.640 --> 0:28:52.520
<v Speaker 1>have recently announced a program for dashers to help them

0:28:53.000 --> 0:28:56.520
<v Speaker 1>as the price of gasoline has shot up in recent weeks.

0:28:57.000 --> 0:28:59.080
<v Speaker 1>We have a card that can give them a ten

0:28:59.120 --> 0:29:01.880
<v Speaker 1>percent discount. It's not just on their door dash deliveries,

0:29:01.880 --> 0:29:05.240
<v Speaker 1>but on driving in general. And then for those dashers

0:29:05.240 --> 0:29:08.960
<v Speaker 1>that do the most deliveries, top dashers, we give them

0:29:09.000 --> 0:29:11.720
<v Speaker 1>a driving bonus for the number of miles they've driven

0:29:11.720 --> 0:29:14.760
<v Speaker 1>on the platform. We think that will help, uh, you know,

0:29:15.320 --> 0:29:18.840
<v Speaker 1>allay some of the hopefully temporary changes. Now some dashers

0:29:18.840 --> 0:29:21.080
<v Speaker 1>are saying that's not enough for example, Uber is adding

0:29:21.080 --> 0:29:24.200
<v Speaker 1>a fuel searcharge to every ride, and you know, with

0:29:24.240 --> 0:29:27.880
<v Speaker 1>a Dasher UH benefit that you're adding, I believe you

0:29:27.880 --> 0:29:30.080
<v Speaker 1>have to drive a certain amount of miles to access it.

0:29:30.560 --> 0:29:32.520
<v Speaker 1>You know, why are you doing it this way? And

0:29:32.560 --> 0:29:34.800
<v Speaker 1>is there anything more you can do? Yeah? I think

0:29:34.840 --> 0:29:36.520
<v Speaker 1>I think our approach it. One of the things that

0:29:36.560 --> 0:29:39.320
<v Speaker 1>we did I think that was really beneficial to us

0:29:39.560 --> 0:29:42.280
<v Speaker 1>is we have a Dasher Advisory Council that is made

0:29:42.360 --> 0:29:45.520
<v Speaker 1>up of key dashers that advise us on which approach

0:29:45.560 --> 0:29:48.600
<v Speaker 1>is to take, and they actually helped create the system

0:29:48.600 --> 0:29:50.760
<v Speaker 1>that we launched. Very important to note we did not

0:29:50.960 --> 0:29:54.400
<v Speaker 1>add a consumer searcharge, and so one of the dangers

0:29:54.440 --> 0:29:57.040
<v Speaker 1>of adding a consumer charge charges you decrease demand and

0:29:57.080 --> 0:30:00.520
<v Speaker 1>therefore you decrease the economic opportunity for dashers. We chose

0:30:00.560 --> 0:30:03.240
<v Speaker 1>not to do that. UM. We believe we've got the largest,

0:30:03.280 --> 0:30:05.960
<v Speaker 1>most efficient system, and so we're trying to not put

0:30:06.000 --> 0:30:10.760
<v Speaker 1>inflationary further inflationary pressure on the consumer side of the equation. Also,

0:30:11.400 --> 0:30:15.760
<v Speaker 1>by focusing the economic advantage on the gas prices, we

0:30:15.800 --> 0:30:19.840
<v Speaker 1>believe we're actually focusing on the problem UH and in

0:30:19.960 --> 0:30:22.720
<v Speaker 1>helping dashers with longer distance deliveries, and so we we

0:30:22.920 --> 0:30:25.080
<v Speaker 1>we think that that our model is actually best to

0:30:25.200 --> 0:30:28.400
<v Speaker 1>tune for where the inflation is impacting the system. Today,

0:30:31.080 --> 0:30:35.520
<v Speaker 1>Geordas President Christopher Payne there at shop Talk in Las Vegas.

0:30:36.320 --> 0:30:39.200
<v Speaker 1>Coming up my conversation with Bolt CEO Madu cru Villa

0:30:39.400 --> 0:30:42.360
<v Speaker 1>about their vision for shaking up the checkout experience and

0:30:42.440 --> 0:31:09.360
<v Speaker 1>the controversy about the former CEOs storemy tweets. This is Bloomberg. Bolt,

0:31:09.680 --> 0:31:12.520
<v Speaker 1>the e commerce company known for its one click checkout

0:31:12.560 --> 0:31:15.440
<v Speaker 1>as big plans to take on Amazon, PayPal, and even

0:31:15.480 --> 0:31:18.680
<v Speaker 1>Google in payments. The company is still a much smaller

0:31:18.760 --> 0:31:21.680
<v Speaker 1>player in a larger market, but is making a lot

0:31:21.720 --> 0:31:24.240
<v Speaker 1>of noise and trying to raise money at a fourteen

0:31:24.440 --> 0:31:28.440
<v Speaker 1>billion dollar valuation. I spoke with Bolt CEO Majuku Villa

0:31:28.640 --> 0:31:31.360
<v Speaker 1>earlier about how the company hopes to stand out from

0:31:31.360 --> 0:31:36.880
<v Speaker 1>the competition. It's exciting that Bolt is able to get

0:31:36.920 --> 0:31:40.800
<v Speaker 1>a lot of traction both with our investors, our partners,

0:31:40.800 --> 0:31:43.680
<v Speaker 1>and customers. One of the big problems we are going

0:31:43.760 --> 0:31:49.840
<v Speaker 1>after is conversion at checkout. For retailers. Seventy of shoppers

0:31:50.120 --> 0:31:54.680
<v Speaker 1>drop out right at check out. That's eight if you're

0:31:54.760 --> 0:31:58.480
<v Speaker 1>on mobile, that's almost a threllion dollar problem for US

0:31:58.560 --> 0:32:02.240
<v Speaker 1>just in one year. So Bold is really going after

0:32:02.280 --> 0:32:06.680
<v Speaker 1>solving that problem, helping retailers to convert those shoppers. They

0:32:06.680 --> 0:32:09.800
<v Speaker 1>spend a lot of money on bringing on board. Now

0:32:09.840 --> 0:32:12.480
<v Speaker 1>as I understand, it's mostly a tool though for small businesses.

0:32:12.560 --> 0:32:16.160
<v Speaker 1>Right now, do you need Amazon and Walmart and Target

0:32:16.200 --> 0:32:21.200
<v Speaker 1>and giant retailers to really compete right? So, right now,

0:32:21.680 --> 0:32:24.000
<v Speaker 1>most of the businesses have to make a choice. Right

0:32:24.000 --> 0:32:26.400
<v Speaker 1>if they want to give them a really convenient one

0:32:26.440 --> 0:32:29.200
<v Speaker 1>click checkout experience, they either have to go to an

0:32:29.240 --> 0:32:33.200
<v Speaker 1>ecosystem like Amazon, but if they want to give that

0:32:33.240 --> 0:32:37.680
<v Speaker 1>experience by themselves, that doesn't exist today. So what Bolts

0:32:38.240 --> 0:32:43.320
<v Speaker 1>is building is a shared shopper accounts network that can

0:32:43.360 --> 0:32:47.120
<v Speaker 1>share all the shopper information across all different merchants. That's

0:32:47.200 --> 0:32:49.800
<v Speaker 1>using Bolts. And do you see some of these bigger

0:32:50.400 --> 0:32:55.800
<v Speaker 1>retailers coming on board and signing onto your vision. Absolutely recently,

0:32:56.000 --> 0:32:59.520
<v Speaker 1>Fanatics pick Bolt as the solution for their one click

0:32:59.600 --> 0:33:02.200
<v Speaker 1>needs for them to engage with the shoppers. And we

0:33:02.200 --> 0:33:05.959
<v Speaker 1>are seeing several other customers like Forward twenty one already

0:33:06.040 --> 0:33:10.200
<v Speaker 1>use Ball for um a long time now Badly Michka,

0:33:10.600 --> 0:33:14.280
<v Speaker 1>there are several verticals we have like Solo stuff. Um

0:33:14.560 --> 0:33:17.000
<v Speaker 1>so a lot of customers are using Bolts right now.

0:33:17.040 --> 0:33:19.560
<v Speaker 1>We're successful. Now, Bolts, as I understand, has been trying

0:33:19.560 --> 0:33:22.360
<v Speaker 1>to raise some money at a fourteen billion dollar valuation.

0:33:22.640 --> 0:33:25.520
<v Speaker 1>We're going into a down market. What are the dynamics

0:33:25.560 --> 0:33:28.080
<v Speaker 1>of that? Are you going to have to lower your expectations?

0:33:28.800 --> 0:33:31.000
<v Speaker 1>The Bolt has been in a great place. We just

0:33:31.160 --> 0:33:34.080
<v Speaker 1>raise money at eleven billion dollars on we call our

0:33:34.160 --> 0:33:37.160
<v Speaker 1>series around and we are continuing to see more and

0:33:37.240 --> 0:33:40.640
<v Speaker 1>more traction with the big customers signing up right now,

0:33:40.680 --> 0:33:43.480
<v Speaker 1>we are also seeing all the partners signing up with Bolts.

0:33:43.880 --> 0:33:47.680
<v Speaker 1>We signed the commerce we send, Magento Send, Prester Shop

0:33:48.080 --> 0:33:50.960
<v Speaker 1>and Lord more partners are e commerce partners are signing

0:33:51.000 --> 0:33:53.600
<v Speaker 1>up with Bolts because they want to provide a one

0:33:53.600 --> 0:33:55.959
<v Speaker 1>click checkout experience and they are looking to board. So

0:33:56.480 --> 0:33:59.400
<v Speaker 1>what are your fundraising conversations like now? I mean, are

0:33:59.440 --> 0:34:01.720
<v Speaker 1>you having trouble raising money at a fourteen billion dollars

0:34:01.760 --> 0:34:04.280
<v Speaker 1>Not at all. So what we are seeing right now

0:34:04.400 --> 0:34:07.120
<v Speaker 1>is because of all the big customers, we are able

0:34:07.160 --> 0:34:09.480
<v Speaker 1>to close and we have a very solid pipeline and

0:34:09.560 --> 0:34:12.560
<v Speaker 1>the interest we are seeing from partners and UH you

0:34:12.600 --> 0:34:15.000
<v Speaker 1>know everyone around us. What we are seeing is a

0:34:15.080 --> 0:34:17.400
<v Speaker 1>higher interest for us and most of the in the

0:34:17.400 --> 0:34:21.520
<v Speaker 1>fund market, people are looking for differentiated products. Like you know,

0:34:21.600 --> 0:34:24.000
<v Speaker 1>there are so many players kind of doing the same

0:34:24.040 --> 0:34:28.279
<v Speaker 1>product in slightly different form. Bolt is very unique. We

0:34:28.360 --> 0:34:32.399
<v Speaker 1>are the only one that do what we do and

0:34:32.480 --> 0:34:35.719
<v Speaker 1>what it is is the shared shopper accounts network and

0:34:35.760 --> 0:34:39.640
<v Speaker 1>the difference what we provide is unlike having a separate

0:34:39.680 --> 0:34:42.600
<v Speaker 1>button or creating an extra workflow on a merchant side.

0:34:42.920 --> 0:34:47.080
<v Speaker 1>We integrate our product natively into the existing workflow of

0:34:47.120 --> 0:34:50.960
<v Speaker 1>the shoppers. Now, you recently took over as CEO after

0:34:51.040 --> 0:34:54.360
<v Speaker 1>being CTO and running operations for a period of time,

0:34:55.520 --> 0:34:59.040
<v Speaker 1>not without some controversy. The CEO, former CEO and founder

0:34:59.040 --> 0:35:03.400
<v Speaker 1>of Whole and Breslow gained some degree of infamy. Infamy

0:35:03.440 --> 0:35:07.280
<v Speaker 1>with a series of tweets where he called out companies

0:35:07.280 --> 0:35:11.360
<v Speaker 1>like Stripe, why Combinator, the quote unquote mob bosses of

0:35:11.400 --> 0:35:14.959
<v Speaker 1>Silicon Valley? Do you agree with his point of view?

0:35:16.000 --> 0:35:19.960
<v Speaker 1>Ryan is a great leader and a phenomenal visionary, like

0:35:20.120 --> 0:35:22.560
<v Speaker 1>he can see things ahead of anybody else, and that

0:35:22.600 --> 0:35:24.480
<v Speaker 1>he's one of the main reasons I came to Bold,

0:35:25.000 --> 0:35:26.879
<v Speaker 1>and he and I have such a partnership, and that's

0:35:26.880 --> 0:35:28.880
<v Speaker 1>the reason why he even asked me to take on

0:35:29.000 --> 0:35:31.960
<v Speaker 1>to see or roll. He has a strong vision for

0:35:32.280 --> 0:35:36.120
<v Speaker 1>not just Bold, but for the e commerce and all

0:35:36.200 --> 0:35:40.200
<v Speaker 1>the founders. So he will continue to advance the path

0:35:40.320 --> 0:35:44.000
<v Speaker 1>for Bolds, the founders, e commerce and everything, and I'm

0:35:44.080 --> 0:35:49.080
<v Speaker 1>very aligned with him on all the pretty passionate defense

0:35:49.120 --> 0:35:53.560
<v Speaker 1>they're boalto madu Villa here at chop Talk in Las Vegas.

0:35:53.640 --> 0:36:06.319
<v Speaker 1>The full interview at Bloomberg dot com. We talked about

0:36:06.360 --> 0:36:10.160
<v Speaker 1>the future of retail and fashion earlier with Savage x Fanci,

0:36:10.239 --> 0:36:13.160
<v Speaker 1>but here's a different angle on that is resale. Thread

0:36:13.200 --> 0:36:15.400
<v Speaker 1>Up is one of the largest online thrift stores and

0:36:15.440 --> 0:36:18.279
<v Speaker 1>it is on a mission to make fashion more sustainable.

0:36:18.360 --> 0:36:20.200
<v Speaker 1>Let's talk about all that and more with thread Up

0:36:20.239 --> 0:36:23.120
<v Speaker 1>CEO and co founder James Ryan Hird. James, good to

0:36:23.120 --> 0:36:24.879
<v Speaker 1>see you here, ex great to be here to talk

0:36:24.880 --> 0:36:28.160
<v Speaker 1>to us about how the pandemic impacted the resale market.

0:36:28.239 --> 0:36:30.719
<v Speaker 1>Did you see a shift away from fast fashion to

0:36:31.480 --> 0:36:34.440
<v Speaker 1>second hand items and how quickly did that move. I

0:36:34.440 --> 0:36:36.800
<v Speaker 1>think we were already seeing these trends before the pandemic.

0:36:36.880 --> 0:36:39.080
<v Speaker 1>You really saw resale accelerating and then I think once

0:36:39.080 --> 0:36:41.200
<v Speaker 1>we were all stuck at home and had nothing to do,

0:36:41.360 --> 0:36:44.759
<v Speaker 1>you saw resale really catalyze in that moment. And so

0:36:44.920 --> 0:36:46.960
<v Speaker 1>but I think it's actually something that happened in the pandemic,

0:36:47.000 --> 0:36:49.600
<v Speaker 1>and I think it's something that's now sticking. So how

0:36:49.680 --> 0:36:52.080
<v Speaker 1>fast then does it grow? I mean, we project the

0:36:52.120 --> 0:36:56.520
<v Speaker 1>business is the industry will got a year uh for

0:36:56.600 --> 0:36:59.200
<v Speaker 1>the next four or five years and um ultimately be

0:36:59.200 --> 0:37:02.719
<v Speaker 1>about fifty billion dollars. How well is the fashion industry

0:37:02.800 --> 0:37:07.600
<v Speaker 1>itself doing to help this transformation. I think they're getting started.

0:37:07.800 --> 0:37:09.600
<v Speaker 1>You know, we're doing a lot of work with brands

0:37:09.680 --> 0:37:12.399
<v Speaker 1>on how they can build take back programs and sustainability

0:37:12.400 --> 0:37:15.840
<v Speaker 1>and circularity into their businesses. But I think it's early, um,

0:37:15.920 --> 0:37:17.879
<v Speaker 1>and so I think ultimately we have to figure out

0:37:17.880 --> 0:37:20.719
<v Speaker 1>how how brands can scale this because at the end

0:37:20.719 --> 0:37:23.160
<v Speaker 1>of the day, they need to build big, sizeable opportunities.

0:37:23.239 --> 0:37:27.360
<v Speaker 1>So you're partnering with retail brands like made Well, like Macy's.

0:37:27.360 --> 0:37:30.359
<v Speaker 1>How are these how do these partnership work? Yeah, so

0:37:30.400 --> 0:37:32.200
<v Speaker 1>we do two things for them. One, we power take

0:37:32.239 --> 0:37:34.759
<v Speaker 1>back program, So if you're a made Well customer, we

0:37:34.800 --> 0:37:36.520
<v Speaker 1>can take back all of your denim and all those

0:37:36.560 --> 0:37:40.080
<v Speaker 1>products um and then we're also powering resell shops for them.

0:37:40.160 --> 0:37:42.600
<v Speaker 1>So in a fully white labeled way, we now power

0:37:42.640 --> 0:37:44.440
<v Speaker 1>a resell shop form made well, where you can shop

0:37:44.480 --> 0:37:47.040
<v Speaker 1>all second hand product right from made well dot com.

0:37:47.239 --> 0:37:51.319
<v Speaker 1>So what's the goal on board? Yeah? Yeah, I mean, look,

0:37:51.320 --> 0:37:53.760
<v Speaker 1>we think we can ultimately power a thousand different brands

0:37:54.360 --> 0:37:57.680
<v Speaker 1>resell experiences big and small, and we have some big

0:37:57.719 --> 0:38:00.120
<v Speaker 1>brands launching in the next few months, so exciting to them.

0:38:00.160 --> 0:38:02.760
<v Speaker 1>I think for brands and reseal, how key our consumers here?

0:38:02.800 --> 0:38:05.360
<v Speaker 1>You know, I believe consumers are savier than they have

0:38:05.480 --> 0:38:09.120
<v Speaker 1>ever been about sort of understanding their responsibility. But but

0:38:09.200 --> 0:38:11.719
<v Speaker 1>what do you need for consumers to be more on

0:38:11.800 --> 0:38:13.920
<v Speaker 1>board more a part of this? Yeah, I think what

0:38:14.000 --> 0:38:16.560
<v Speaker 1>we're seeing in the data is consumers are really showing

0:38:16.600 --> 0:38:19.040
<v Speaker 1>that if a brand is offering resale as part of

0:38:19.040 --> 0:38:22.920
<v Speaker 1>their broader strategy so really thinking about circularity, they actually

0:38:22.920 --> 0:38:25.359
<v Speaker 1>think that the brand is healthier, uh, and they're more

0:38:25.400 --> 0:38:27.080
<v Speaker 1>excited to work with that brand. And so I think

0:38:27.080 --> 0:38:30.520
<v Speaker 1>consumers really can help push brands to be more sustainable

0:38:30.560 --> 0:38:34.120
<v Speaker 1>with you know, shopping. How much is gen z powering

0:38:34.160 --> 0:38:38.120
<v Speaker 1>this transformation versus older consumers like maybe myself, who maybe

0:38:38.160 --> 0:38:41.280
<v Speaker 1>gen z It seems like it's powering everything these days. Um,

0:38:41.320 --> 0:38:43.200
<v Speaker 1>but look, I mean you know gen xers, I mean

0:38:43.239 --> 0:38:45.360
<v Speaker 1>all of us, we are definitely part of this solution.

0:38:45.840 --> 0:38:48.279
<v Speaker 1>We also have bigger, bigger wallets. And so the one

0:38:48.320 --> 0:38:50.560
<v Speaker 1>thing to keep in mind is gen x and boomers

0:38:50.560 --> 0:38:53.800
<v Speaker 1>have more more dollars to spend. But really the momentum

0:38:53.800 --> 0:38:56.120
<v Speaker 1>and awareness is happening among the young people. There's also

0:38:56.120 --> 0:38:58.600
<v Speaker 1>a competition in the fashion resale market. There's Posh Mark,

0:38:58.800 --> 0:39:01.480
<v Speaker 1>there's the Real Real where what do you see us

0:39:01.520 --> 0:39:05.640
<v Speaker 1>threat ups real differentiation here? Yeah, well it's a big market,

0:39:05.719 --> 0:39:08.759
<v Speaker 1>so there's room from multiple, multiple winners. Um. The big

0:39:08.760 --> 0:39:11.120
<v Speaker 1>thing for us is we take every brand. We take

0:39:11.160 --> 0:39:13.560
<v Speaker 1>thirty five thousand brands versus a a real Real which

0:39:13.560 --> 0:39:16.279
<v Speaker 1>takes maybe a hundred um and we do all the

0:39:16.320 --> 0:39:18.239
<v Speaker 1>work for you. So unlike posh Mark, where you have

0:39:18.280 --> 0:39:21.080
<v Speaker 1>to list all your items and do your fulfillment and everything,

0:39:21.360 --> 0:39:23.480
<v Speaker 1>we take all the friction out of the experience. And

0:39:23.520 --> 0:39:25.760
<v Speaker 1>so I think the differentiator is it's the easiest place

0:39:26.040 --> 0:39:28.719
<v Speaker 1>to do resell. What are the global trends you see

0:39:28.719 --> 0:39:31.560
<v Speaker 1>in this space? Were we just uh, we're just doing

0:39:31.560 --> 0:39:33.560
<v Speaker 1>some data now on our resell report. We're seeing the

0:39:33.600 --> 0:39:36.480
<v Speaker 1>European market be massive. Um, you're seeing trends in Japan.

0:39:36.560 --> 0:39:39.680
<v Speaker 1>Japan has always had a very robust secondhand market. Germany

0:39:39.640 --> 0:39:42.040
<v Speaker 1>in the same way. So it's a global opportunity. I think.

0:39:42.040 --> 0:39:43.920
<v Speaker 1>I always tell people it's not a it's not a

0:39:44.000 --> 0:39:46.520
<v Speaker 1>U S thing, it's a first world thing, um. And

0:39:46.560 --> 0:39:48.520
<v Speaker 1>I think it's an aerial watch. So paint the picture

0:39:48.560 --> 0:39:51.160
<v Speaker 1>for me five years out future casting how and how

0:39:51.239 --> 0:39:53.560
<v Speaker 1>different does the industry loan. I think people will be

0:39:53.600 --> 0:39:56.399
<v Speaker 1>shocked that every store, every brand that they work with

0:39:56.680 --> 0:39:59.399
<v Speaker 1>has secondhand, has resale as part of what they do.

0:40:00.120 --> 0:40:01.759
<v Speaker 1>And I think this is going to accelerate over the

0:40:01.760 --> 0:40:03.520
<v Speaker 1>next few years and it'll just be part of what

0:40:03.560 --> 0:40:05.160
<v Speaker 1>we do. And what are going to be the biggest

0:40:05.200 --> 0:40:08.600
<v Speaker 1>challenges to getting there, Uh, the supply chain and logistics

0:40:08.880 --> 0:40:11.560
<v Speaker 1>and just the infrastructure to bring resale to the masses.

0:40:11.600 --> 0:40:13.560
<v Speaker 1>It's hard, um, and I think that's worth threatened. Will

0:40:13.560 --> 0:40:16.399
<v Speaker 1>be the pioneer. So what needs to change? Oh, all

0:40:16.480 --> 0:40:19.839
<v Speaker 1>the processes and technowlogy to process the volume of goods. Right,

0:40:19.840 --> 0:40:23.480
<v Speaker 1>we estimate there's about seventeen billion pieces of clothing out

0:40:23.480 --> 0:40:26.279
<v Speaker 1>there every year, So that's a lot of supply chain

0:40:26.520 --> 0:40:29.600
<v Speaker 1>UH infrastructure to build. All right, well, we'll be watching

0:40:29.640 --> 0:40:33.120
<v Speaker 1>how you navigate this transformation and help usher us all along.

0:40:33.160 --> 0:40:35.600
<v Speaker 1>Threat up CEO James Ryan Heart, good to have you

0:40:35.640 --> 0:40:38.360
<v Speaker 1>back here, Thanks for having Michelle. And that does it

0:40:38.480 --> 0:40:43.080
<v Speaker 1>for this edition of Bloomberg Technology Live from Shop Talk.

0:40:43.120 --> 0:40:45.120
<v Speaker 1>Don't forget to check out our new podcast. You can

0:40:45.120 --> 0:40:47.400
<v Speaker 1>find it on the terminal and of course Apple, Spotify,

0:40:47.520 --> 0:40:50.640
<v Speaker 1>I Heeart, wherever you get your podcast. That's all for

0:40:50.680 --> 0:40:54.360
<v Speaker 1>today from me in Las Vegas. Check out more interviews

0:40:54.360 --> 0:40:58.040
<v Speaker 1>at Bloomberg dot com. I'm Emily Chang. This is Bloomberg

0:41:00.600 --> 0:41:04.399
<v Speaker 1>as unbent aarti Nasality