1 00:00:00,040 --> 00:00:01,640 Speaker 1: How many times a week do you turn on the 2 00:00:01,680 --> 00:00:05,000 Speaker 1: news and they have a report saying, Hey, this car 3 00:00:05,080 --> 00:00:08,280 Speaker 1: has a big recall on it. Be careful, make sure 4 00:00:08,280 --> 00:00:09,879 Speaker 1: to contact your local dealership. 5 00:00:10,119 --> 00:00:11,680 Speaker 2: I've actually had to take my car in for that, 6 00:00:11,760 --> 00:00:14,240 Speaker 2: like it was an airbag thing years. 7 00:00:14,000 --> 00:00:15,240 Speaker 3: Ago, my power spread. 8 00:00:15,680 --> 00:00:18,119 Speaker 1: It happens a lot. And how many times does it 9 00:00:18,160 --> 00:00:20,480 Speaker 1: have to do with a faulty glove compartment? 10 00:00:21,720 --> 00:00:24,120 Speaker 3: None until now. 11 00:00:24,840 --> 00:00:28,080 Speaker 1: Because Jose poses as a supervisor at a car dealership 12 00:00:28,080 --> 00:00:30,080 Speaker 1: and he calls a guy to tell him there's been 13 00:00:30,160 --> 00:00:34,000 Speaker 1: some issues lately with his car's glove box and if 14 00:00:34,000 --> 00:00:37,320 Speaker 1: it doesn't get fixed soon, bad stuff is gonna happen. 15 00:00:37,440 --> 00:00:40,080 Speaker 1: Oh no, I know it sounds like a great phone 16 00:00:40,120 --> 00:00:40,920 Speaker 1: tap idea. 17 00:00:40,640 --> 00:00:42,960 Speaker 3: At this I'm really curious where this is going to go, 18 00:00:43,120 --> 00:00:45,040 Speaker 3: or maybe it's super lame. Let's just listen. 19 00:00:45,280 --> 00:00:46,800 Speaker 1: It's your phone tap right now. 20 00:00:47,120 --> 00:00:50,159 Speaker 3: Another on the twenties. 21 00:00:52,640 --> 00:00:57,120 Speaker 2: Hello, Hey, this is rod phantasm from the dealerships Charles. 22 00:00:58,200 --> 00:00:59,600 Speaker 4: It is fun. 23 00:00:59,760 --> 00:01:02,600 Speaker 2: Hey, Charles, how's it going? I'm just following up in 24 00:01:02,680 --> 00:01:04,120 Speaker 2: our notes it says you picked up one of our 25 00:01:04,160 --> 00:01:06,160 Speaker 2: newer R models a couple of weeks ago. 26 00:01:06,440 --> 00:01:11,000 Speaker 4: How's that been for you so far? So good, no complaints. 27 00:01:11,080 --> 00:01:13,679 Speaker 3: Is a nice ride, okay, all right, So it hasn't 28 00:01:13,680 --> 00:01:14,039 Speaker 3: caught on. 29 00:01:14,040 --> 00:01:18,960 Speaker 4: Fire yet, No, it has it? 30 00:01:19,520 --> 00:01:24,200 Speaker 3: Okay, No, No, I'm just kidding. I mean kind of. 31 00:01:25,760 --> 00:01:27,800 Speaker 4: Okay, what do you mean kind of you get you 32 00:01:27,840 --> 00:01:29,759 Speaker 4: can't just say kind of and then not say anything. 33 00:01:29,800 --> 00:01:30,560 Speaker 4: What do you mean kind of? 34 00:01:30,720 --> 00:01:30,920 Speaker 3: No? 35 00:01:31,000 --> 00:01:33,760 Speaker 2: I just mean, like, you know, we technically did just 36 00:01:33,840 --> 00:01:36,120 Speaker 2: have a recall, and I have to tell you that 37 00:01:36,440 --> 00:01:38,959 Speaker 2: apparently twelve percent of the cars in your model have 38 00:01:39,000 --> 00:01:39,600 Speaker 2: a defect. 39 00:01:41,280 --> 00:01:43,960 Speaker 4: Okay, continue, please you keep sorry. 40 00:01:44,200 --> 00:01:46,520 Speaker 3: I apologize. It's it's not a big deal. 41 00:01:46,640 --> 00:01:49,280 Speaker 2: The glove compartment just doesn't lock all the way like 42 00:01:49,360 --> 00:01:52,480 Speaker 2: it's like kind of jiggles, like you know that's does 43 00:01:52,600 --> 00:01:54,960 Speaker 2: mean jiggling on my desk because. 44 00:01:55,960 --> 00:01:59,120 Speaker 4: Yeah, no, I got the reference. 45 00:01:59,280 --> 00:02:01,080 Speaker 3: You you know what a jiggle sounds like. 46 00:02:01,160 --> 00:02:03,840 Speaker 2: Okay, just it'll jiggle a little and it may pop open. 47 00:02:04,480 --> 00:02:07,520 Speaker 4: Okay, Well what you said it before? I thought it 48 00:02:07,560 --> 00:02:08,320 Speaker 4: was gonna be serious. 49 00:02:08,480 --> 00:02:12,280 Speaker 2: Even Look, if you're okay with the possibly jiggly glove compartment, 50 00:02:12,360 --> 00:02:15,000 Speaker 2: then you're okay with releasing us from all liability. 51 00:02:15,040 --> 00:02:17,600 Speaker 3: Correct. By the way, I am recording this phone call. 52 00:02:18,360 --> 00:02:21,640 Speaker 4: If you're asking for me to release liability on the 53 00:02:21,720 --> 00:02:26,520 Speaker 4: shaky glove compartment. That's fine, I have zero concerns about that. 54 00:02:26,960 --> 00:02:30,480 Speaker 2: Okay, great, And oh the other part And by the way, 55 00:02:30,520 --> 00:02:34,320 Speaker 2: I'm not recording this, but thirty five people have died 56 00:02:34,320 --> 00:02:36,280 Speaker 2: from this car model's glove compartment. 57 00:02:35,919 --> 00:02:41,200 Speaker 3: Catching on fire. Wait what Yeah, like huge explosions. You 58 00:02:41,280 --> 00:02:44,480 Speaker 3: ever seen those gender reveals gone wrong on the news? Wait? 59 00:02:44,560 --> 00:02:46,480 Speaker 3: Imagine that? But with car parts? 60 00:02:46,880 --> 00:02:48,360 Speaker 4: Are you kidding me? Right now? 61 00:02:48,720 --> 00:02:51,160 Speaker 2: I'm just glad that we're not liable if something happens 62 00:02:51,160 --> 00:02:51,760 Speaker 2: with you. 63 00:02:51,800 --> 00:02:56,639 Speaker 4: No, I released you from liability over a shaky, jiggly, 64 00:02:57,040 --> 00:02:58,760 Speaker 4: partially noisy glove compartment. 65 00:02:58,840 --> 00:03:02,080 Speaker 2: Not about well, the part that I didn't get to 66 00:03:02,760 --> 00:03:05,800 Speaker 2: was that it jiggles because the engineers accidentally put a 67 00:03:05,800 --> 00:03:08,920 Speaker 2: bunch of electrical wires through it. So if you close 68 00:03:09,000 --> 00:03:12,080 Speaker 2: it a little bit too hard, it literally explodes. 69 00:03:12,919 --> 00:03:15,960 Speaker 4: I don't like your matter of fact home about potentially 70 00:03:16,160 --> 00:03:18,560 Speaker 4: me dying in this car that I just purchased. 71 00:03:18,800 --> 00:03:20,919 Speaker 2: Well, to be fair, I did ask you if your 72 00:03:21,040 --> 00:03:22,760 Speaker 2: car is caught on fire? Yet, do you remember that 73 00:03:22,880 --> 00:03:25,040 Speaker 2: the start of the conversation is one of the first 74 00:03:25,080 --> 00:03:26,079 Speaker 2: things I remember. 75 00:03:26,600 --> 00:03:30,560 Speaker 4: Dude, I thought you were joking. So if it yeah. Oh, 76 00:03:30,840 --> 00:03:33,440 Speaker 4: if this is real, I need for you to fix 77 00:03:33,520 --> 00:03:34,239 Speaker 4: this asap. 78 00:03:34,600 --> 00:03:35,280 Speaker 3: Absolutely. 79 00:03:35,400 --> 00:03:37,360 Speaker 2: That's just going to be a nine hundred dollars charge 80 00:03:37,440 --> 00:03:38,400 Speaker 2: and then we will fix that. 81 00:03:38,600 --> 00:03:39,320 Speaker 3: I'll take good care. 82 00:03:39,520 --> 00:03:40,560 Speaker 4: Nine hundred dollars. 83 00:03:40,760 --> 00:03:42,680 Speaker 3: Who well, remember. 84 00:03:42,360 --> 00:03:44,960 Speaker 2: You you just released us from liability, sir, so that 85 00:03:45,000 --> 00:03:46,240 Speaker 2: means you void the warranty. 86 00:03:46,440 --> 00:03:47,960 Speaker 3: And this is an out of pocket. 87 00:03:48,240 --> 00:03:51,600 Speaker 4: All right, what you're doing right now is a scam. 88 00:03:51,600 --> 00:03:56,080 Speaker 4: First you're recording, then you're not recording, and now magically, 89 00:03:56,080 --> 00:03:57,720 Speaker 4: out of thin air, I have to pay a nine 90 00:03:57,800 --> 00:04:01,160 Speaker 4: hundred dollars charge for you to big a vehicle that 91 00:04:01,240 --> 00:04:02,720 Speaker 4: you sold to me that has a debate. 92 00:04:02,880 --> 00:04:05,600 Speaker 2: Well, technically the vehicle is great, it's just the glove 93 00:04:05,600 --> 00:04:06,640 Speaker 2: compartment that's deadly. 94 00:04:07,280 --> 00:04:10,440 Speaker 4: You just told me not even twenty seconds ago, that 95 00:04:10,520 --> 00:04:12,640 Speaker 4: this glove compartment could explode. 96 00:04:13,000 --> 00:04:13,920 Speaker 3: I know you're upset. 97 00:04:14,040 --> 00:04:18,120 Speaker 2: I am more concerned about your safety than anything else here. Well, 98 00:04:18,160 --> 00:04:20,800 Speaker 2: why don't you just be very careful. Don't touch the 99 00:04:20,800 --> 00:04:22,960 Speaker 2: glove compartment in any way, don't even. 100 00:04:22,760 --> 00:04:23,760 Speaker 4: Look at it. 101 00:04:24,120 --> 00:04:25,800 Speaker 3: Just avoid all the speed bumps. 102 00:04:25,920 --> 00:04:28,000 Speaker 2: We did have a couple of incidences where drivers were 103 00:04:28,080 --> 00:04:29,040 Speaker 2: maimed in a school zone. 104 00:04:29,120 --> 00:04:31,320 Speaker 4: Hey, hey, it's rod right, how about. 105 00:04:31,080 --> 00:04:32,560 Speaker 3: That, you Rod phantasm. 106 00:04:32,760 --> 00:04:35,760 Speaker 4: How about you take this falsey glove compartment and stick 107 00:04:35,760 --> 00:04:38,040 Speaker 4: it up your and let it explode there. 108 00:04:38,400 --> 00:04:40,480 Speaker 3: I've actually done something similar to this in Thailand. 109 00:04:40,800 --> 00:04:42,320 Speaker 4: I'm sure you have. That's why I thought it was 110 00:04:42,360 --> 00:04:46,359 Speaker 4: right up your alley. So first off, go yourself. Second off, 111 00:04:46,560 --> 00:04:50,919 Speaker 4: get your supervisor on the phone. This is this is unacceptable. 112 00:04:50,960 --> 00:04:53,520 Speaker 2: Look I would put my supervisor on the phone, but 113 00:04:53,560 --> 00:04:54,920 Speaker 2: he was actually in charge. 114 00:04:55,560 --> 00:04:58,800 Speaker 4: If you're not to say something really stupid, don't do it. 115 00:04:58,839 --> 00:05:00,960 Speaker 2: I'm not going to say something, stud I'm gonna give 116 00:05:00,960 --> 00:05:01,560 Speaker 2: you a fact. 117 00:05:01,920 --> 00:05:04,279 Speaker 3: Rod, So my supervisor. 118 00:05:04,279 --> 00:05:06,640 Speaker 4: Something that's about to piss me off? One and I 119 00:05:06,680 --> 00:05:07,680 Speaker 4: already am it's not. 120 00:05:08,320 --> 00:05:10,839 Speaker 2: My supervisor was in charge of fixing the glove compartments 121 00:05:10,839 --> 00:05:12,479 Speaker 2: and now he's in the hospital because one of them 122 00:05:12,560 --> 00:05:13,800 Speaker 2: jiggled too hard and it blew up. 123 00:05:14,720 --> 00:05:18,240 Speaker 4: All right, what I'm gonna do. I'm gonna come up there. Obviously, 124 00:05:18,360 --> 00:05:19,520 Speaker 4: I'm not gonna drive the car. 125 00:05:19,600 --> 00:05:22,440 Speaker 3: No, don't say what you're gonna say. You're gonna regret this? 126 00:05:23,080 --> 00:05:25,960 Speaker 4: No, no, no, I'm not gonna regret anything. What brother? 127 00:05:26,360 --> 00:05:27,240 Speaker 1: What? 128 00:05:27,240 --> 00:05:27,880 Speaker 4: What? What? 129 00:05:28,000 --> 00:05:28,240 Speaker 3: Rod? 130 00:05:28,279 --> 00:05:31,960 Speaker 4: What could you possibly say to make anything better? 131 00:05:32,040 --> 00:05:32,200 Speaker 3: Right? 132 00:05:32,240 --> 00:05:35,400 Speaker 2: Now? My name is Jose Bolano's I work for Brick 133 00:05:35,440 --> 00:05:36,480 Speaker 2: and Jeffrey in the morning. 134 00:05:36,720 --> 00:05:39,400 Speaker 4: I need more contact than that because I'm pretty boiling 135 00:05:39,480 --> 00:05:39,800 Speaker 4: right now. 136 00:05:39,920 --> 00:05:43,200 Speaker 2: No, okay, I'll give you more context. Look, this is 137 00:05:43,240 --> 00:05:45,760 Speaker 2: a prank phone call, and your sister Helene. 138 00:05:45,440 --> 00:05:47,960 Speaker 3: Sent you up. What you want to play a joke 139 00:05:48,040 --> 00:05:49,599 Speaker 3: on you? She said, it's an awesome ride. 140 00:05:52,839 --> 00:05:56,920 Speaker 4: I'm so sorry you don't understand. I am saking pretty much. 141 00:05:56,920 --> 00:05:57,400 Speaker 4: I'm shaking. 142 00:05:57,800 --> 00:06:01,039 Speaker 3: No, she said, you gave her a ride. You just 143 00:06:01,040 --> 00:06:03,040 Speaker 3: got your new car, you gave her ride. She absolutely 144 00:06:03,120 --> 00:06:04,200 Speaker 3: loves it, and she's proud of you. 145 00:06:05,040 --> 00:06:10,160 Speaker 4: Jealous. Oh my gosh. Weeke up every morning with poom 146 00:06:10,240 --> 00:06:13,599 Speaker 4: tabs weekday mornings on the twenties Brooke and Jeffrey in 147 00:06:13,640 --> 00:06:14,120 Speaker 4: the Morning