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Speaker 1: Bloomberg Audio Studios, Podcasts, Radio News.

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Speaker 2: Mark, thank you as always for joining us. You are

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Speaker 2: at a big groundbreaking ceremony today at Strab Benioff Medical

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Speaker 2: Center in Honolulu. This is just one of many hospitals

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Speaker 2: that you've now contributed to in Hawaii. And if I

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Speaker 2: got my math right, this gift means you have given

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Speaker 2: now four hundred and fifty million dollars to healthcare in

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Speaker 2: both Hawaii and San Francisco. Talk to us about the

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Speaker 2: thrust of these hospital gifts. What are you really trying

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Speaker 2: to achieve here and how does it fit into your

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Speaker 2: broader philosophy.

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Speaker 1: Well, I'm so grateful to be here with you today, Emily,

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Speaker 1: and it's wonderful to be here in Oahu. I think

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Speaker 1: this is your home town. Is that right?

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Speaker 2: It is? Yes, indeed it is.

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Speaker 1: And I'll tell you we're doing something exciting here. We're

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Speaker 1: breaking ground at a new hospital, which is the Straw

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Speaker 1: Benioff Hospital here, and we just broke ground two weeks

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Speaker 1: ago at the new Helo Medical Center. And I'll tell

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Speaker 1: you it's great to be doing philanthropy and Hawaii. We've

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Speaker 1: done it for so many years in the Bay Area,

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Speaker 1: as you know, We've built two amazing children's hospitals in

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Speaker 1: San Francisco and Oakland, and now we're bringing that great

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Speaker 1: expertise here to Hawaii as well. It's really an incredible

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Speaker 1: trinity that we've created between Heilo Oahu and also UCSF

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Speaker 1: and bringing it together. Well, this is going to improve

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Speaker 1: the health of the Hawaiians. That's what we're all about.

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Speaker 2: Talk to us about the connection between the hospitals in

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Speaker 2: Hawaii and San Francisco, because I understand now there's an

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Speaker 2: ability to share care and share information, you know, and

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Speaker 2: improve the quality of care that folks get in Hawaii.

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Speaker 1: Well, Emily, as you know very well as a native Hawaiian,

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Speaker 1: that when you're here in Hawaii, especially if you're in

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Speaker 1: a neighbor island, you're living in paradise, but you also

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Speaker 1: realize you might have made a trade that you may

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Speaker 1: not have the same level of healthcare as you might have,

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Speaker 1: for example, where you are right now in San Francisco. Well,

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Speaker 1: you know, we want the best of both worlds. We

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Speaker 1: want the idea that you can have great healthcare here

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Speaker 1: in Hawaii and also live in paradise. And the way

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Speaker 1: that we're doing that is not only creating state of

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Speaker 1: the art medical facilities and recruiting world class physicians here

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Speaker 1: to Hawaii, but linking UCSF and also these Hawaiian hospitals together,

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Speaker 1: and that's absolutely critical because look, we're going to be

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Speaker 1: able to do great things here, but there will be limits,

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Speaker 1: of course to what we can do in Hawaii, which

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Speaker 1: is why the integration with UCSF, which is of course

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Speaker 1: the University of California, San Francisco, probably the premier medical

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Speaker 1: center in the United States, is now part of Hawaiian Healthcare.

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Speaker 2: You've talked for many years about the requirement really responsibility

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Speaker 2: to give back when you can, and you've talked a

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Speaker 2: lot about folks not giving enough in the San Francisco community.

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Speaker 2: You know, in Hawaii, you've made a number of property purchases,

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Speaker 2: have a number of tech billionaires like Larry Ellison who

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Speaker 2: now owns almost all of Leni, and Mark Zuckerberg on

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Speaker 2: Kawhi and Jeff Bezos on Maui. Are all of those

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Speaker 2: people giving enough, doing enough to give back to their communities.

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Speaker 1: Well, different people who live here like to do different things.

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Speaker 1: Some people told me that I like to buy a

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Speaker 1: lot of land here. That's preposterous. I have not done

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Speaker 1: that I don't own hundreds of acres. I did buy

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Speaker 1: hundreds of acres for an affordable housing agency in Heilo,

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Speaker 1: So that is some land that went to help Hawaiians

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Speaker 1: get homes. But I'm very happy just having my own

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Speaker 1: personal residence here. But what I really enjoy is giving back.

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Speaker 1: And I think you know that in the Bay Area,

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Speaker 1: not just through Salesforce that's given back hundreds of millions

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Speaker 1: of dollars in the Bay Area, including being the largest

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Speaker 1: provider to the local San Francisco Oakland public schools, but

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Speaker 1: also to the hospitals. And this is so important to

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Speaker 1: so we can give to our local public hospitals, our

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Speaker 1: local public schools, even our local public parks. I think

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Speaker 1: all of us can do so much more to give back.

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Speaker 1: And you know, it's probably the most fun I've had

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Speaker 1: as the CEO of Salesforce. I mean, it's been an

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Speaker 1: amazing journey becoming the third largest software company in the world.

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Speaker 1: I think, you know we're going to you know, we

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Speaker 1: said we're going to do about thirty eight billion dollars

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Speaker 1: in revenue this year. Well that's been an amazing journey.

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Speaker 1: But the fun part has been giving back and that's

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Speaker 1: why I continue to do it and why we're going

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Speaker 1: to continue to do a lot more of it in

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Speaker 1: the future as well.

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Speaker 2: Well. Since you mentioned it, and you've now been back

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Speaker 2: quote unquote as sole CEO of Salesforce for the last

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Speaker 2: eighteen months, weathered activist investors, you know, talk to us

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Speaker 2: a little bit about the learnings in terms of taking

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Speaker 2: the rains, retaking the reins in the age of AI.

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Speaker 1: I think I might be one of the few CEOs

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Speaker 1: that actually really enjoyed working with these activist investors. I

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Speaker 1: had never heard so many great new ideas in my career,

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Speaker 1: including such out of the box thinking. And look, we

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Speaker 1: were able to really transform and evolve Salesforce over the

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Speaker 1: last year, and you can see it with our incredible

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Speaker 1: financial results that we had last year and our idea

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Speaker 1: that we're able to continue to move forward with these

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Speaker 1: incredible new characteristics of our company and our last earnings result.

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Speaker 1: We've even talked about that we've started to create a

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Speaker 1: dividend that's something that was beyond my imagination even just

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Speaker 1: a few years ago. So it's exciting to be the

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Speaker 1: number one CRM to help companies connect with our customers

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Speaker 1: in a whole new way. Right now, we're about to

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Speaker 1: enter an incredible new world, which is the world of

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Speaker 1: artificial intelligence and how it's going to transform these customer relationships.

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Speaker 1: And I think we're about to see some technology that

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Speaker 1: we never thought we'd see in our lifetimes. We're going

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Speaker 1: to see just some incredible new ways to run our businesses.

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Speaker 2: Competition and CRM is fierce. Mark You've got Service now

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Speaker 2: trying to poach a bunch of Salesforce employees. They stopped

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Speaker 2: using Slack after you bought it. They're trying to build

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Speaker 2: more of a consumer brand. They started their own trailblazer program.

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Speaker 2: Are they trying to pick a fight with you?

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Speaker 1: Well, they're an interesting company, you know. I just think

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Speaker 1: they need to be careful. They might be getting a

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Speaker 1: little ahead of their skis. We just replaced them at Disney.

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Speaker 1: Of course, we already had run Disney stores and Disney

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Speaker 1: Guides in the Park, and we had done a lot

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Speaker 1: of things with Disney with their customer relationships. But I

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Speaker 1: think everybody knows that when they went to have Disney

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Speaker 1: Plus and wanted to have a call center and they

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Speaker 1: chose that company, well, unfortunately, Salesforce had to come in

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Speaker 1: and rescue the entire operation and rebuild all of the

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Speaker 1: customer success and call centers for Disney, and which was

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Speaker 1: at that point had been called out as a marquee

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Speaker 1: customer of their as well. Salesforce is actually a tremendous

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Speaker 1: company that does real customer success and delivers solutions in

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Speaker 1: sales service marketing for so many great companies around the world. Now,

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Speaker 1: you know, obviously standardized the Disney, but for so many

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Speaker 1: other great organizations, banks, insurance companies all over the world.

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Speaker 1: And I think we're doing pretty well on our own.

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Speaker 2: Alphabet and Hobspot. Google and Hobspots are in talks to merge.

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Speaker 2: How significantly would that disrupt the CRM market?

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Speaker 1: Well, I don't I haven't really heard too much about that. Obviously,

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Speaker 1: these are both great companies and customers of ours, and

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Speaker 1: so we work with them very closely, and it'd be

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Speaker 1: very interesting to see what would happen. But I really

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Speaker 1: can't understand it because I actually have only heard the

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Speaker 1: rumors that you've heard.

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Speaker 2: It's Bloomberg reporting. But we'll leave it there. Last question,

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Speaker 2: I'd like love to ask you about TikTok if I may,

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Speaker 2: because you've been such a vocal critic of social media

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Speaker 2: and it's impact on children, it's impact on people. I'm

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Speaker 2: curious what you think of the TikTok divestment law and

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Speaker 2: if Salesforce would be at all interested in joining a

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Speaker 2: coalition of companies interested in buying TikTok.

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Speaker 1: Well, we're not really a consumer company. We drive a

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Speaker 1: lot of these consumer companies, so many of them are

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Speaker 1: our customers. I know that, you know that's been an

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Speaker 1: amazing journey. But I think that when it comes to

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Speaker 1: social media, and I've said this before, we have to

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Speaker 1: look very seriously at how it's being managed and how

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Speaker 1: it's being regulated. There's certain US regulations that kind of

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Speaker 1: give these social media companies a free ride even if

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Speaker 1: their platforms are misused. I think that needs to be

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Speaker 1: directly addressed. I've talked about that, I think with you

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Speaker 1: several times. And look, this is a serious world. And

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Speaker 1: you talked about AI. AI is going to be able

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Speaker 1: to create a lot of misinformation, and if we don't

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Speaker 1: have a good understanding of how that's being used with

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Speaker 1: social media, we could end up in this place that

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Speaker 1: we don't want to be. You know, I'm a huge

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Speaker 1: proponent of free speech, but I am not a huge

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Speaker 1: proponent of all speech. You know, I don't think that

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Speaker 1: the ideas that hate speech or misinformation should really not

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Speaker 1: be tolerated in some of these platforms. It's not trust,

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Speaker 1: it's not tolerated at Bloomberg, it's not tolerated at Time

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Speaker 1: or other media organizations. It shouldn't be tolerated on these

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Speaker 1: social media networks as well.

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Speaker 2: All right, Mark Benioff in Honolulu, I'll let you get

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Speaker 2: back to that groundbreaking ceremony. The CEO of Salesforce Mark,

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Speaker 2: as always, thank you so much for joining us,