1 00:00:03,480 --> 00:00:08,000 Speaker 1: Welcome to Before Breakfast, a production of iHeartRadio. 2 00:00:09,080 --> 00:00:15,240 Speaker 2: Good Morning, This is Laura, Welcome to the Before Breakfast podcast. 3 00:00:16,440 --> 00:00:23,040 Speaker 2: Today's tip is a friendly reminder that email travels you 4 00:00:23,079 --> 00:00:27,280 Speaker 2: don't always know where it will go, so don't say 5 00:00:27,360 --> 00:00:31,640 Speaker 2: anything an email that you wouldn't share with a broad audience. 6 00:00:33,840 --> 00:00:36,960 Speaker 2: So I bet most people listening to this podcast have 7 00:00:37,080 --> 00:00:41,240 Speaker 2: had at least one awkward experience where an email has 8 00:00:41,280 --> 00:00:46,320 Speaker 2: reached someone it shouldn't. Have. A thread about the quarterly 9 00:00:46,400 --> 00:00:51,000 Speaker 2: Report contains a joke about Dave, but after three rounds 10 00:00:51,000 --> 00:00:55,800 Speaker 2: of forwarding, Dave is c seed and everyone just needs 11 00:00:55,800 --> 00:01:00,640 Speaker 2: to hope he's busy and doesn't scroll down. And of 12 00:01:00,680 --> 00:01:03,640 Speaker 2: course we've all seen headlines about people whose emails have 13 00:01:03,720 --> 00:01:07,280 Speaker 2: been hacked and released or emails that have been subpoenaed 14 00:01:07,360 --> 00:01:11,480 Speaker 2: in court cases. They come to light and people lose 15 00:01:11,520 --> 00:01:16,080 Speaker 2: their jobs and sometimes their reputations as well in the aftermath. 16 00:01:17,600 --> 00:01:20,560 Speaker 2: So this episode is just a friendly reminder that it 17 00:01:20,600 --> 00:01:24,360 Speaker 2: is incredibly easy to forward an email or to add 18 00:01:24,400 --> 00:01:27,959 Speaker 2: a recipient to an email. That means that anything you 19 00:01:28,080 --> 00:01:33,120 Speaker 2: say in an email can be almost instantly sent to anyone, 20 00:01:34,000 --> 00:01:38,560 Speaker 2: including people who might misinterpret what you say or interpret 21 00:01:38,640 --> 00:01:41,360 Speaker 2: it quite well, because it wasn't a very nice thing 22 00:01:41,400 --> 00:01:44,520 Speaker 2: to say in the first place. There are a few 23 00:01:44,560 --> 00:01:48,560 Speaker 2: actions that flow from this insight. First, in a work context, 24 00:01:48,560 --> 00:01:51,480 Speaker 2: for instance, if you get emails from clients and need 25 00:01:51,520 --> 00:01:54,560 Speaker 2: to talk with your colleagues about them, you should probably 26 00:01:54,880 --> 00:01:58,080 Speaker 2: change the subject line when you forward the original email. 27 00:01:59,080 --> 00:02:02,280 Speaker 2: So if the original subject line was timeline for new report, 28 00:02:02,440 --> 00:02:04,960 Speaker 2: you might forward it to your colleagues at this subject 29 00:02:05,000 --> 00:02:09,679 Speaker 2: line internal. How to communicate with client about report timeline. 30 00:02:10,800 --> 00:02:14,160 Speaker 2: With a different subject line and including the word internal 31 00:02:14,400 --> 00:02:18,480 Speaker 2: in all caps, you and your close colleagues will be 32 00:02:18,600 --> 00:02:22,119 Speaker 2: less likely to accidentally send something you meant to say 33 00:02:22,160 --> 00:02:27,640 Speaker 2: to each other to everyone on the original chain. Another 34 00:02:27,720 --> 00:02:31,040 Speaker 2: upshot of the realization that email travels is that if 35 00:02:31,040 --> 00:02:33,800 Speaker 2: there is something sensitive or nuance that you need to 36 00:02:33,840 --> 00:02:37,440 Speaker 2: discuss with a colleague, you should pick up the phone 37 00:02:37,680 --> 00:02:40,639 Speaker 2: or stick your head in their office instead of emailing. 38 00:02:41,760 --> 00:02:45,560 Speaker 2: If you email, your email could end up being forwarded 39 00:02:45,639 --> 00:02:48,800 Speaker 2: to someone you didn't intend to see it, and the 40 00:02:48,840 --> 00:02:53,000 Speaker 2: further the email gets from its intended recipients, the less 41 00:02:53,160 --> 00:02:56,320 Speaker 2: likely that its tone will be interpreted as you intended, 42 00:02:57,360 --> 00:03:02,520 Speaker 2: so avoid that risk by talking live. Finally, if you 43 00:03:02,560 --> 00:03:06,000 Speaker 2: feel you must gossip or say something unpleasant or vent, 44 00:03:06,360 --> 00:03:09,960 Speaker 2: be sure to do that in person. You probably don't 45 00:03:10,000 --> 00:03:13,519 Speaker 2: want any less than tactful things you say recorded for posterity. 46 00:03:14,240 --> 00:03:17,639 Speaker 2: You definitely don't want them forwarded or worst case scenario, 47 00:03:18,440 --> 00:03:22,560 Speaker 2: winding up in the newspaper or in court records, so 48 00:03:22,760 --> 00:03:27,320 Speaker 2: don't put it in writing. I love email. It is 49 00:03:27,360 --> 00:03:30,600 Speaker 2: an amazing tool. One of the things that is so 50 00:03:30,720 --> 00:03:33,920 Speaker 2: amazing about it is how quickly you can communicate with 51 00:03:34,080 --> 00:03:39,280 Speaker 2: just about anyone. But that can be a problem too, 52 00:03:39,520 --> 00:03:42,680 Speaker 2: so be careful out there. That way, you won't be 53 00:03:42,720 --> 00:03:47,160 Speaker 2: the person causing trouble for yourself, your team, or anyone else. 54 00:03:48,560 --> 00:03:50,800 Speaker 2: Have you learned any lessons about email the hard way? 55 00:03:51,680 --> 00:03:54,960 Speaker 2: You can email me about them at Laura at Laura 56 00:03:55,040 --> 00:04:00,480 Speaker 2: vandercam dot com. In the meantime, this is Laura. Thanks 57 00:04:00,560 --> 00:04:11,680 Speaker 2: for listening and here's to making the loose of our time. Hey, everybody, 58 00:04:11,880 --> 00:04:14,000 Speaker 2: I'd love to hear from you. You can send me 59 00:04:14,040 --> 00:04:17,680 Speaker 2: your tips, your questions, or anything else. Just connect with 60 00:04:17,720 --> 00:04:22,120 Speaker 2: me on Twitter, Facebook, and Instagram at Before Breakfast Pod 61 00:04:22,800 --> 00:04:27,120 Speaker 2: that's b E the number four then breakfast Pod. 62 00:04:28,000 --> 00:04:30,839 Speaker 1: You can also shoot me an email at Before Breakfast 63 00:04:30,920 --> 00:04:34,839 Speaker 1: podcasts at iHeartMedia dot com that before Breakfast is spelled 64 00:04:34,839 --> 00:04:37,280 Speaker 1: out with all the letters, thanks so much, should I 65 00:04:37,320 --> 00:04:45,400 Speaker 1: look forward to staying in touch. Before Breakfast is a 66 00:04:45,400 --> 00:04:50,159 Speaker 1: production of iHeartRadio. For more podcasts from iHeartRadio, visit the 67 00:04:50,200 --> 00:04:53,960 Speaker 1: iHeartRadio app, Apple Podcasts, or wherever you listen to your 68 00:04:54,000 --> 00:04:59,320 Speaker 1: favorite shows. 69 00:05:03,200 --> 00:05:03,479 Speaker 2: MHM.