WEBVTT - The Problem With Ads Part Two

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<v Speaker 1>Get in technology with tech Stuff from half stuff dot com. Hayle,

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<v Speaker 1>and welcome to tech Stuff. I'm your host Jonathan Strickland.

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<v Speaker 1>Joining me again today is Ben Bolin. Then, Hey, thanks

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<v Speaker 1>for having me back for the second part of our

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<v Speaker 1>series on targeted advertising. I didn't know if you were

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<v Speaker 1>going to do a like a mid season switch like that, Like,

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<v Speaker 1>how what was it previously on stuff? Right? Ben? You ignorant? No,

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<v Speaker 1>no it's not. First of all, Ben and I have

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<v Speaker 1>been sitting into this room for like an hour and

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<v Speaker 1>a half now. Um, we recorded that very long episode

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<v Speaker 1>which we broke up in half. You probably heard the

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<v Speaker 1>part one of it. If you haven't, go and listen

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<v Speaker 1>to it, because we're gonna pick up right where we

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<v Speaker 1>left off for part two, and we're really going to

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<v Speaker 1>talk about lots of stuff, including the problems with malware

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<v Speaker 1>and ads and just some other general thoughts about targeted advertising,

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<v Speaker 1>ad blockers and how can we fix the advertising system

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<v Speaker 1>that's out there online so that everyone actually gets something

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<v Speaker 1>of value out of it, and we you know, spoiler alert,

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<v Speaker 1>we don't have all the answers yet, So enjoy the

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<v Speaker 1>second half and I'll see you on the other side

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<v Speaker 1>of this episode for the outro that I've already recorded.

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<v Speaker 1>When this was originally gonna be one episode. This is

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<v Speaker 1>like weird, this is this is strange. We're outside of

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<v Speaker 1>time and space right now. Let's let's listen to to

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<v Speaker 1>past us talk about stuff. So one of the other

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<v Speaker 1>things I wanted to bring up, so not all people

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<v Speaker 1>who design ad blockers necessarily feel great about it either.

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<v Speaker 1>That's another another element. So we've got like the publishers,

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<v Speaker 1>some of the publishers and authors admitting to the use

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<v Speaker 1>of ad blockers despite the fact that they're business model

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<v Speaker 1>depends at least in part on advertising revenues. That's complicated.

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<v Speaker 1>But then you also have ad blockers who start to

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<v Speaker 1>feel that perhaps what they're doing might be more might

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<v Speaker 1>be doing more harm than good of this. Yeah. Marco

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<v Speaker 1>Armant who created an ad blocker for the iOS store

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<v Speaker 1>for the for iPhones. Uh. It was one of several

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<v Speaker 1>ad blocker apps that became available as soon as Apple

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<v Speaker 1>allowed for that in the app store. It's very popular.

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<v Speaker 1>It got downloaded by a lot of people. It was

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<v Speaker 1>a pay app, so you had to actually purchase it,

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<v Speaker 1>and after essentially like a weekend of thinking about it,

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<v Speaker 1>he began to reconsider the fact that he had made

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<v Speaker 1>and made available this app and decided to remove it

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<v Speaker 1>from the app Store and offered refunds to anyone who

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<v Speaker 1>had purchased it up to that point. And he said

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<v Speaker 1>the reason for it was that while he advertising still

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<v Speaker 1>is kind of broken online or at least is not

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<v Speaker 1>a ideal experience for most people, it ultimately could really

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<v Speaker 1>hurt small businesses that really depend on that web advertising.

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<v Speaker 1>And if that, if that avenue of revenue is gone,

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<v Speaker 1>those businesses could go away. He says. Once I start

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<v Speaker 1>thinking about something I made could literally put a person

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<v Speaker 1>out of business, it changed things for me and I

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<v Speaker 1>could not let that be something I had contributed to

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<v Speaker 1>a Yeah, so, um, you know he decided. He says

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<v Speaker 1>that specifically says, I've learned over the last few crazy

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<v Speaker 1>days that I don't feel good making one and being

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<v Speaker 1>the arbiter of what's blocked making one being an ad blocker.

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<v Speaker 1>Ad blockers come with an important asterisk. While they do

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<v Speaker 1>benefit a ton of people in major ways, they also

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<v Speaker 1>hurt some, including many who don't deserve the hit. And um,

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<v Speaker 1>there's an article and Wired which again Wired is one

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<v Speaker 1>of those companies that says Hey, we know, if you're

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<v Speaker 1>watching using an ad blocker, would you consider possibly turning

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<v Speaker 1>it off while you're here? You can still visit our website.

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<v Speaker 1>I mean, what are we Forbes? Yeah, yeah, yeah, I'm

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<v Speaker 1>down the snark No, but we're gonna get back to

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<v Speaker 1>former just because I gotta I gotta talk about that. So,

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<v Speaker 1>um so whyed you know they say, like, this is

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<v Speaker 1>how we make money, you can police consider turning it off.

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<v Speaker 1>It worked for me. I turned it off because the

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<v Speaker 1>ads I come across unwired don't tend to be obnoxious

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<v Speaker 1>or intrusive or take away my experience. They don't completely

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<v Speaker 1>cloud my view of whatever it is I'm looking at. Um.

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<v Speaker 1>They are responsible with their advertising and I I respect that.

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<v Speaker 1>So anyway, Wired has this article about our ment and

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<v Speaker 1>his experience, and one of the things they point out

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<v Speaker 1>is that ad blockers are too blunt of an instrument,

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<v Speaker 1>meaning they punish everyone equally. They punish the people who

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<v Speaker 1>are running tons of ads on their page with very

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<v Speaker 1>little content. I'm sure you've come across one of those

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<v Speaker 1>in the past, where like, is there anything here that's

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<v Speaker 1>not an ad? They punish those where you would argue

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<v Speaker 1>it's very there's very little value for your visit. But

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<v Speaker 1>they also punish the upstanding folks who are just they're

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<v Speaker 1>doing their best to make a living doing what they love,

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<v Speaker 1>but they find it very difficult because of this hit

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<v Speaker 1>they're taking with AD revenue. Um, so yeah, very interesting.

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<v Speaker 1>Now they get back to Forbes. Forbes has this approach

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<v Speaker 1>where if they detect an AD blocker, they say turn

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<v Speaker 1>it off or you're not going any further right, uh,

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<v Speaker 1>And they even say, hey, if you turn it off,

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<v Speaker 1>you can have thirty days to experience the ad light

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<v Speaker 1>experience with Forbes. And I thought, you know what, that's fair.

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<v Speaker 1>I will I will see what this ad light experiences.

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<v Speaker 1>Maybe it's gonna be like wired, and I'm going to

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<v Speaker 1>have a pleasant experience. I turn off my ad lugger,

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<v Speaker 1>I go on in and the first thing that happens

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<v Speaker 1>is a float over pop up window playing video automatically

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<v Speaker 1>scrolls over what I'm trying to read. And I think

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<v Speaker 1>this is ad light. What does ADD heavy look like?

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<v Speaker 1>Add heavy? They send someone to your house and they're

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<v Speaker 1>just like, hey, I couldn't help, but notice you don't

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<v Speaker 1>have rugs over here, and uh, we'd like to sell

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<v Speaker 1>you some rucks and we're right outside. It's only gonna

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<v Speaker 1>take like, uh minutes to one hour for me to

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<v Speaker 1>tell you about all these rugs. And you hear the sound. Yeah,

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<v Speaker 1>you close the door and all you hear listen, you

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<v Speaker 1>close the door. But I'm still here, and I'm gonna

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<v Speaker 1>talk about the rugs through your door for the next

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<v Speaker 1>five minutes. You can't block this ad I mean, it's good.

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<v Speaker 1>It's It's a good point though, because if the ad

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<v Speaker 1>light experience is still intrusive, then what is the difference?

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<v Speaker 1>Is it again, a hierarchy of types? Yeah, and that's

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<v Speaker 1>a good question. I don't know the answer to. I mean,

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<v Speaker 1>it's and and I know I'm slamming Forbes a bit

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<v Speaker 1>with this discussion, but I under again, I understand the

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<v Speaker 1>position they're in. It's not like I don't appreciate that,

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<v Speaker 1>of course I do. I just feel like the whole

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<v Speaker 1>approach to ads online has been broken since day one,

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<v Speaker 1>and one of the things I keep hoping for is

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<v Speaker 1>that the ad block issue will force companies, including really

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<v Speaker 1>advertising companies, into coming up with ways where advertising works.

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<v Speaker 1>Not that we're advertising sneaks in that's not working. That

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<v Speaker 1>just creates more resentment. You've got to find a way

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<v Speaker 1>to make it work, or you have to find a

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<v Speaker 1>different way to make money. So you could go the

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<v Speaker 1>route of like a paywall that some sites have gone to,

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<v Speaker 1>where you have to pay to get access to the

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<v Speaker 1>full site, or you could go with something like a

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<v Speaker 1>Patreon approach where you develop a loyal audience and then

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<v Speaker 1>you say, hey, I love making the stuff for you.

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<v Speaker 1>I hope you love the stuff that I'm making. It's

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<v Speaker 1>a model, right, help me make the stuff you love

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<v Speaker 1>by giving me a little bit of money each month

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<v Speaker 1>that will cover my costs and I can keep doing this,

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<v Speaker 1>and I can give you some perks. Yeah, and there's

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<v Speaker 1>somewhere it will be parks as well. And honestly, I

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<v Speaker 1>I I'm a Patreon for like three or four different

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<v Speaker 1>things recurring monthly, and in every case I don't care

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<v Speaker 1>about the perks. The perks were not the reason why

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<v Speaker 1>I did it. I did it because I appreciated and

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<v Speaker 1>respected the content I was getting and I wanted to

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<v Speaker 1>support the stuff I love. And I'm in a position

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<v Speaker 1>where I can afford to do that. Obviously, not everyone is,

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<v Speaker 1>and in fact, there's some people out there. Tom Merritt

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<v Speaker 1>great example, Tom Merritt stand up guy does the daily

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<v Speaker 1>tech news show Amazing program, and he says, look, I

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<v Speaker 1>get it. Some of you. You know your your every

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<v Speaker 1>dollar counts and I totally understand that, and I appreciate

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<v Speaker 1>that you listen to so thank you. You are just

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<v Speaker 1>as important to me. But for people who can afford

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<v Speaker 1>to maybe throw a dollar or five dollars a month

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<v Speaker 1>to help me produce the show, uh do that. And

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<v Speaker 1>the more people who do, the more shows I can produce.

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<v Speaker 1>I can go to six days a week, which is

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<v Speaker 1>what he's trying to do right now. The stuff too

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<v Speaker 1>higher production value. You get what you get what you

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<v Speaker 1>people exactly and it and again it keeps the show

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<v Speaker 1>ad free, so uh, you know, he might have a

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<v Speaker 1>sponsor for an episode or two, but generally speaking, the

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<v Speaker 1>shows are pretty much had free um, which is very

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<v Speaker 1>refreshing compared to some other shows online where you're like,

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<v Speaker 1>they've been talking about this ad for three minutes, remember

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<v Speaker 1>how do you? And this goes to other video as

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<v Speaker 1>well that's not necessarily personality driven. Do you remember the

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<v Speaker 1>uproar that Hulu created when people would pay for a

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<v Speaker 1>subscription what was it nine ten dollars or whatever paper

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<v Speaker 1>a subscription that also still had ads in the video.

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<v Speaker 1>People were saying, why am I paying to watch to

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<v Speaker 1>watch these ads? I thought that the paying was so

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<v Speaker 1>that I wouldn't have to watch ads anymore. Hulu also

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<v Speaker 1>has the AD blocker detector, so that says, like, you

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<v Speaker 1>have an AD blocker on, you want to watch an episode,

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<v Speaker 1>turn it off. We are unable to provide the ad

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<v Speaker 1>viewing experience due to your applock. You can wait him out, though,

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<v Speaker 1>you can play the poker game with them the screen

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<v Speaker 1>long enough and it starts to play. Yes, doesn't really. Yeah,

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<v Speaker 1>if you just leave it alone long enough because I'm busy,

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<v Speaker 1>I would have it on in the background or something,

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<v Speaker 1>you just like suddenly you just hear like an episode

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<v Speaker 1>of a Sudden And to be honest, it frightened me

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<v Speaker 1>and my cat. Yeah. Uh, it's It's strange though, when

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<v Speaker 1>we see these different strategies used to address targeted advertising,

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<v Speaker 1>I have a question for you regarding this. So one

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<v Speaker 1>of the big concerns of privacy advocates is that targeted

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<v Speaker 1>advertising takes this user, uh, this user generated data, and

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<v Speaker 1>builds a profile off of that we have in the past,

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<v Speaker 1>or you have specifically on tech Stuff explored the search

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<v Speaker 1>bubble that that past results predict what you were shown

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<v Speaker 1>when you ask a question, and it's supposed to be

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<v Speaker 1>stuff that rather than the objective truth. The more of

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<v Speaker 1>a profile you build, the more likely that you're going

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<v Speaker 1>to find it's going to give you stuff that it

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<v Speaker 1>thinks you like. It's essentially a stepping stone to the

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<v Speaker 1>semantic web, where the web anticipates what you want and

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<v Speaker 1>gives you your version of what it is you. Uh.

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<v Speaker 1>The downside of that being that you could create an

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<v Speaker 1>Internet version of the Echo Chamber and you only see

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<v Speaker 1>the stuff that reinforces what you already think absolutely. And

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<v Speaker 1>I think that this is I think the dangerous thing

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<v Speaker 1>about targeted advertising like that is, especially because it is

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<v Speaker 1>automated and it's based on this precedent set. What can

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<v Speaker 1>happen is that eventually, through some error in the code,

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<v Speaker 1>through some misinterpreted series of visits to some other website,

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<v Speaker 1>it could just decide that Jonathan Strickland must like diapers,

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<v Speaker 1>and because he hasn't bought them yet, is only an

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<v Speaker 1>indication that Jonathan Strickland needs more advertisements for diapers until

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<v Speaker 1>he gets it, And that that can happen that can

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<v Speaker 1>happen to people. So I, um, you know, one of

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<v Speaker 1>the most I think you used this example before, one

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<v Speaker 1>of the most in my mind, egregious examples of how

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<v Speaker 1>to do targeted advertising in the worst possible way is Facebook. Yeah. Yeah, Facebook.

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<v Speaker 1>The way it works is that you'll end up seeing

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<v Speaker 1>stuff inserted into your feed that can end up being

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<v Speaker 1>kind of creepy, especially, like you said, if it's something

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<v Speaker 1>that pops up where it's related to a search that

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<v Speaker 1>you did when you weren't even part of Facebook in

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<v Speaker 1>the first place. Yeah, you get these promoted uh entries

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<v Speaker 1>into your feed that looked like the same sort of

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<v Speaker 1>stuff that a friend might have left, but it wasn't

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<v Speaker 1>left by any of your friends. It was just left

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<v Speaker 1>by your friends at Facebook and whatever advertising agency they're

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<v Speaker 1>working with. And then, of course there's all the stuff

0:13:47.720 --> 0:13:49.800
<v Speaker 1>that appears in the right rail that looks like it's

0:13:49.880 --> 0:13:55.000
<v Speaker 1>news articles but it's not. It's more advertising. Um. And

0:13:55.000 --> 0:13:57.559
<v Speaker 1>and in fact, all of the clickbait stuff that shows

0:13:57.640 --> 0:14:00.199
<v Speaker 1>up on Facebook. Not that this is Facebook's fault, but

0:14:00.240 --> 0:14:02.560
<v Speaker 1>a lot of the clickbait stuff that ends up getting

0:14:03.559 --> 0:14:06.400
<v Speaker 1>shared to Facebook and then re shared by tons of

0:14:06.400 --> 0:14:10.560
<v Speaker 1>people who aren't necessarily thinking critically, it's really just thinly

0:14:10.640 --> 0:14:15.480
<v Speaker 1>veiled advertorial content, or it links to a site that

0:14:15.559 --> 0:14:20.080
<v Speaker 1>has ridiculous advertising space on it, and it's a tiny

0:14:20.080 --> 0:14:22.480
<v Speaker 1>bit of content. And also, you know, this goes to

0:14:22.560 --> 0:14:26.760
<v Speaker 1>a bigger thing. This is the first instance in human

0:14:26.840 --> 0:14:32.960
<v Speaker 1>civilization of the capability to block advertisement, right, so it's

0:14:33.000 --> 0:14:37.200
<v Speaker 1>something that we forget. We tried a very daunting and

0:14:37.320 --> 0:14:39.640
<v Speaker 1>ambitious task on stuff they don't want you to know.

0:14:40.520 --> 0:14:44.920
<v Speaker 1>My co host Matt and Nolan I said, you know what,

0:14:45.720 --> 0:14:50.480
<v Speaker 1>let's pick a day and let's count every advertisement we

0:14:50.560 --> 0:14:54.200
<v Speaker 1>see from waking to sleep. None of us could do

0:14:54.280 --> 0:14:58.400
<v Speaker 1>it successfully because our day to day physical lives are

0:14:58.480 --> 0:15:02.600
<v Speaker 1>so embedded with advertising already to your point, you know,

0:15:02.720 --> 0:15:05.600
<v Speaker 1>and it makes me wonder, what if there were some

0:15:05.680 --> 0:15:09.800
<v Speaker 1>sort of physical analog to that, would people do it?

0:15:09.840 --> 0:15:12.880
<v Speaker 1>I think the answer is, of course, because people want

0:15:12.960 --> 0:15:18.120
<v Speaker 1>to feel like they're not being continually pitched to, right,

0:15:18.280 --> 0:15:20.480
<v Speaker 1>and in fact we've um you know, this kind of

0:15:20.520 --> 0:15:23.800
<v Speaker 1>brings us the whole idea about privacy and and using

0:15:23.800 --> 0:15:27.040
<v Speaker 1>an ad blocker to protect yourself, and then the counter

0:15:28.080 --> 0:15:30.920
<v Speaker 1>to ad blockers, where you you get the ad blocker

0:15:31.000 --> 0:15:33.600
<v Speaker 1>detectors essentially what they're detecting, by the way, is they're

0:15:33.640 --> 0:15:37.000
<v Speaker 1>just saying was the ad served to the browser? And

0:15:37.040 --> 0:15:39.560
<v Speaker 1>if the answer is no, then the assumption is the

0:15:39.600 --> 0:15:42.720
<v Speaker 1>person has an ad blocker program running on their machine.

0:15:44.400 --> 0:15:48.200
<v Speaker 1>That leads us to the discussion in Europe where there

0:15:48.480 --> 0:15:53.040
<v Speaker 1>is this, uh, this ongoing battle about whether or not

0:15:53.280 --> 0:15:58.040
<v Speaker 1>ad blocker detectors are in fact illegal or um at

0:15:58.120 --> 0:16:03.600
<v Speaker 1>least violating a policy about privacy. Uh. And it's it's

0:16:03.640 --> 0:16:09.040
<v Speaker 1>a pretty interesting and weird kind of um uh story.

0:16:09.160 --> 0:16:13.600
<v Speaker 1>So there's a guy named Alexander Haunt who has put

0:16:13.680 --> 0:16:18.640
<v Speaker 1>forth this argument saying that because a website is capable

0:16:18.720 --> 0:16:21.720
<v Speaker 1>of telling you have an ad blocker on it, that

0:16:22.320 --> 0:16:27.680
<v Speaker 1>violates your sense of privacy, therefore is illegal to have

0:16:27.760 --> 0:16:34.520
<v Speaker 1>an ad blocker detector on a service. Uh. And ad

0:16:34.520 --> 0:16:38.160
<v Speaker 1>blockers should not be punished or there should not be

0:16:38.200 --> 0:16:42.160
<v Speaker 1>this this detection system. Uh. And it was because of

0:16:42.200 --> 0:16:47.760
<v Speaker 1>a pretty broad reading of the the European privacy law,

0:16:48.360 --> 0:16:53.480
<v Speaker 1>which says that that a company cannot record information about

0:16:53.560 --> 0:16:57.400
<v Speaker 1>you without your consent. And the argument was that is

0:16:57.440 --> 0:16:59.880
<v Speaker 1>the ad blocker is the detection of that is that

0:17:00.480 --> 0:17:05.080
<v Speaker 1>actually recording information about a person? Because if so, then

0:17:05.160 --> 0:17:08.760
<v Speaker 1>there should first pop up a little message saying, this

0:17:09.000 --> 0:17:11.800
<v Speaker 1>website wants to find out if you're using an ad blocker,

0:17:11.920 --> 0:17:16.480
<v Speaker 1>do you allow it to do so? Uh? And it

0:17:16.520 --> 0:17:19.959
<v Speaker 1>gets really to a question of practicality, like does the

0:17:20.000 --> 0:17:24.280
<v Speaker 1>Internet work in such a way that it would be

0:17:24.280 --> 0:17:29.240
<v Speaker 1>possible to implement a policy that's akin to that or

0:17:29.320 --> 0:17:32.679
<v Speaker 1>would it just mean that we have to rethink the

0:17:32.720 --> 0:17:35.520
<v Speaker 1>way these laws are framed because they don't take into

0:17:35.560 --> 0:17:38.680
<v Speaker 1>account the way the Internet works, and because of that,

0:17:39.119 --> 0:17:46.000
<v Speaker 1>they are passing laws that are hm counter productive or

0:17:46.040 --> 0:17:49.040
<v Speaker 1>in some cases just would never work. They'd be they'd

0:17:49.040 --> 0:17:51.800
<v Speaker 1>be unenforceable, and they would be they would just cause

0:17:52.359 --> 0:17:57.320
<v Speaker 1>a massive mess um. And so that's an ongoing discussion

0:17:57.359 --> 0:18:00.000
<v Speaker 1>as we're recording this podcast that has not been decide

0:18:00.040 --> 0:18:03.160
<v Speaker 1>did yet, but there are arguments on both sides about

0:18:03.200 --> 0:18:07.440
<v Speaker 1>whether or not these ad block or detectors are against

0:18:07.480 --> 0:18:10.359
<v Speaker 1>the law or if they're totally illegal, and if if

0:18:10.400 --> 0:18:13.160
<v Speaker 1>they are legal, that people can that a company can say, hey,

0:18:13.200 --> 0:18:16.520
<v Speaker 1>turn your ad blocker off. Yeah, you know, you vandal

0:18:17.480 --> 0:18:20.800
<v Speaker 1>physigoth trying to think of trying to think of European

0:18:21.200 --> 0:18:24.720
<v Speaker 1>marauders at this point, you're viking um and uh, and

0:18:24.880 --> 0:18:28.399
<v Speaker 1>so it's that's an interesting thing to see. Now. We

0:18:28.440 --> 0:18:31.720
<v Speaker 1>don't have anything like that in the US because privacy

0:18:31.800 --> 0:18:34.840
<v Speaker 1>is something we long since give up on. Oh yeah, yeah, yeah,

0:18:34.840 --> 0:18:38.480
<v Speaker 1>we're still doing the song and dance every so often. Uh,

0:18:39.080 --> 0:18:41.560
<v Speaker 1>you know, it's it's one of those we we make

0:18:41.640 --> 0:18:46.639
<v Speaker 1>hallmark card level statements about privacy republic sphere. And I

0:18:46.680 --> 0:18:49.560
<v Speaker 1>guess I guess the really the place to kind of

0:18:49.720 --> 0:18:53.600
<v Speaker 1>end this discussion. The really the kicker, the reason why

0:18:53.760 --> 0:18:57.359
<v Speaker 1>it would be very difficult for me to argue with

0:18:57.400 --> 0:19:00.880
<v Speaker 1>any sincerity against someone's to vision to use an ad

0:19:00.880 --> 0:19:05.560
<v Speaker 1>blocker is the safety issue, the malware issue. So earlier

0:19:05.600 --> 0:19:11.560
<v Speaker 1>this year, UM, there was a story about how this uh,

0:19:11.640 --> 0:19:16.879
<v Speaker 1>this malware group managed to infiltrate advertising companies that served

0:19:16.920 --> 0:19:22.119
<v Speaker 1>ads two places like uh, the BBC and other major

0:19:22.200 --> 0:19:26.880
<v Speaker 1>outlets like MSN, a O L like the New York Times. Yeah,

0:19:26.920 --> 0:19:32.440
<v Speaker 1>these are huge outlets that are to have advertising on them.

0:19:32.480 --> 0:19:35.520
<v Speaker 1>And what the malware designers had done was they had

0:19:35.560 --> 0:19:39.920
<v Speaker 1>injected malware into ads that were being served on these

0:19:39.920 --> 0:19:41.639
<v Speaker 1>so they didn't have to they didn't have to hack

0:19:41.760 --> 0:19:45.080
<v Speaker 1>into the New York Times or the BBC. They had

0:19:45.119 --> 0:19:50.199
<v Speaker 1>to hack into the actual advertising server and insert some

0:19:50.320 --> 0:19:54.200
<v Speaker 1>malware and disguise it really well so it's not easy

0:19:54.240 --> 0:19:57.080
<v Speaker 1>to pick out. That malware gets served up as if

0:19:57.119 --> 0:20:00.280
<v Speaker 1>it's a legitimate ad, and then it could convince one

0:20:00.359 --> 0:20:05.320
<v Speaker 1>to install some code that ends up encrypting their hard drive.

0:20:05.880 --> 0:20:10.159
<v Speaker 1>This is called ransomware. So this is when, uh, you

0:20:10.240 --> 0:20:12.160
<v Speaker 1>get a message out of the blue and it says, hey,

0:20:12.200 --> 0:20:16.400
<v Speaker 1>guess what, sucker, your computer is encrypted, and we've got

0:20:16.400 --> 0:20:19.080
<v Speaker 1>an encryption key and we'll sell it to you. So

0:20:19.119 --> 0:20:20.679
<v Speaker 1>you've got to pay us and we'll give you the

0:20:20.760 --> 0:20:22.479
<v Speaker 1>key so that you can get back into your computer.

0:20:22.560 --> 0:20:25.640
<v Speaker 1>If you don't pay us at such and such a time,

0:20:25.760 --> 0:20:29.360
<v Speaker 1>we will destroy your encryption key and your computer will

0:20:29.440 --> 0:20:33.080
<v Speaker 1>permanently be encrypted. And there's nothing you can do about it.

0:20:33.880 --> 0:20:36.760
<v Speaker 1>Ha ha ha. It's essentially the way the message goes

0:20:37.440 --> 0:20:41.040
<v Speaker 1>and and so your your computer is held hostage and

0:20:41.200 --> 0:20:45.400
<v Speaker 1>unless you pay for it, then you're kind of stuck.

0:20:45.760 --> 0:20:49.360
<v Speaker 1>And because it was it was the malware attacks were

0:20:49.359 --> 0:20:54.359
<v Speaker 1>coming from these major trusted outlets. That's a huge problem, right,

0:20:54.520 --> 0:20:56.840
<v Speaker 1>It's not like it's not like the people were going to,

0:20:57.640 --> 0:21:00.800
<v Speaker 1>you know, some back alley website that has already got

0:21:00.840 --> 0:21:06.280
<v Speaker 1>a terrible reputation like freeze an x and adderall dot biz.

0:21:06.520 --> 0:21:08.840
<v Speaker 1>Yeah exactly. They were going to the New York Times

0:21:08.840 --> 0:21:12.679
<v Speaker 1>for goodness six and so uh, if you have an

0:21:12.720 --> 0:21:15.879
<v Speaker 1>ad blocker, it blocks that stuff because it identifies it

0:21:16.000 --> 0:21:18.040
<v Speaker 1>as an AD and you never get it, so you

0:21:18.080 --> 0:21:21.359
<v Speaker 1>are safe from that kind of a malware attack. So

0:21:21.400 --> 0:21:25.000
<v Speaker 1>it's very difficult to argue, hey, ad blockers are wrong

0:21:25.640 --> 0:21:28.960
<v Speaker 1>when people who don't use them are potentially going to

0:21:29.000 --> 0:21:32.920
<v Speaker 1>fall victim to this ransomware attack. And this was a

0:21:33.000 --> 0:21:36.959
<v Speaker 1>very specific incident. It's not necessarily ever going to repeat,

0:21:37.160 --> 0:21:39.320
<v Speaker 1>or it may not repeat on a scale as large

0:21:39.320 --> 0:21:42.800
<v Speaker 1>as it did before. But it drives home that fact

0:21:42.840 --> 0:21:46.440
<v Speaker 1>that ad blockers are not just for people who are

0:21:47.480 --> 0:21:50.479
<v Speaker 1>tired of being sold to. It's for people who are like, no,

0:21:50.600 --> 0:21:52.359
<v Speaker 1>I want to be able to surf the web, like

0:21:52.800 --> 0:21:54.840
<v Speaker 1>I'm very careful with the way I surf the web.

0:21:54.880 --> 0:21:57.080
<v Speaker 1>I want to make sure that I don't get hit

0:21:57.119 --> 0:22:00.520
<v Speaker 1>by something despite how careful I am. And I'm getting

0:22:00.520 --> 0:22:04.640
<v Speaker 1>it from what I thought was a trusted source. Um,

0:22:04.680 --> 0:22:09.360
<v Speaker 1>so you know, it's it's hard to make any kind

0:22:09.359 --> 0:22:11.520
<v Speaker 1>of argument against that. In fact, one of the things

0:22:11.600 --> 0:22:15.080
<v Speaker 1>I read about was about Forbes being one of those

0:22:15.080 --> 0:22:17.480
<v Speaker 1>sites that you go to Forbes dot com and you

0:22:17.480 --> 0:22:18.919
<v Speaker 1>get the message, hey, you need to turn off your

0:22:18.920 --> 0:22:20.520
<v Speaker 1>ad blocker if you want to have access to it.

0:22:20.520 --> 0:22:26.000
<v Speaker 1>But Forbes was also victim to a ransomware attack, which

0:22:26.040 --> 0:22:27.600
<v Speaker 1>means that you know, you're like, well, I want to

0:22:27.600 --> 0:22:29.600
<v Speaker 1>read that thing on Forbes, but then you make yourself

0:22:29.680 --> 0:22:34.200
<v Speaker 1>vulnerable to being attacked by malware. Great work they do,

0:22:34.400 --> 0:22:36.080
<v Speaker 1>and that's the thing is that you know, we're again

0:22:36.119 --> 0:22:39.199
<v Speaker 1>it sounds like we're really bashing on Forbes, uh, but

0:22:39.320 --> 0:22:43.119
<v Speaker 1>it's largely due to the problem with advertising, not the

0:22:43.119 --> 0:22:46.199
<v Speaker 1>problem that Forbes wants to get paid. I totally respect that,

0:22:46.240 --> 0:22:48.560
<v Speaker 1>of course, and I know I've said it multiple times,

0:22:48.560 --> 0:22:50.400
<v Speaker 1>but I just want to drive that home is that

0:22:50.480 --> 0:22:53.479
<v Speaker 1>as someone who I make a living off this, I

0:22:53.520 --> 0:22:56.920
<v Speaker 1>want to continue to do so. And part of that

0:22:56.960 --> 0:22:58.960
<v Speaker 1>means that I have to be you know that my

0:22:59.040 --> 0:23:02.600
<v Speaker 1>work is going up pages that have advertising served against it,

0:23:02.640 --> 0:23:04.600
<v Speaker 1>and I want those pages to do well, and I

0:23:04.680 --> 0:23:08.240
<v Speaker 1>want those advertisers to do well. But it requires that

0:23:08.320 --> 0:23:11.760
<v Speaker 1>we have an advertising system that works and that isn't

0:23:11.800 --> 0:23:16.879
<v Speaker 1>predatory or damaging. And currently we're still trying to we

0:23:17.119 --> 0:23:21.640
<v Speaker 1>as a species are still trying to find what that

0:23:21.760 --> 0:23:25.680
<v Speaker 1>thing is. We're we're kind of in a pioneering wild

0:23:25.760 --> 0:23:31.359
<v Speaker 1>West state right now. Well, and it's weird because advertising

0:23:31.400 --> 0:23:35.679
<v Speaker 1>has been around for ages. Ages. Some of the earliest

0:23:35.800 --> 0:23:40.840
<v Speaker 1>advertising actually goes back to Greco Roman times. Did you

0:23:40.880 --> 0:23:45.360
<v Speaker 1>hear about this? There were so? Well, I might actually

0:23:45.400 --> 0:23:47.400
<v Speaker 1>I think you you know what I'm gonna say. So,

0:23:48.359 --> 0:23:51.440
<v Speaker 1>are you talking about houses of ill repute? Yes? Archaeologists

0:23:51.440 --> 0:23:56.199
<v Speaker 1>found that prostitutes would wear sandals with arrows imprinted in

0:23:56.280 --> 0:24:00.439
<v Speaker 1>the soul of the sandal, so that they would a

0:24:00.640 --> 0:24:04.399
<v Speaker 1>series of arrows as they walked to as you so

0:24:04.520 --> 0:24:07.639
<v Speaker 1>fittingly put at the house of ill repute. Advertising is ancient.

0:24:07.920 --> 0:24:13.000
<v Speaker 1>I can do you one better than that. Pompeii, the

0:24:13.040 --> 0:24:18.879
<v Speaker 1>city of Pompeii. They're still paving stones and Pompeii that

0:24:19.080 --> 0:24:26.920
<v Speaker 1>have the image of a fallus raised raised like it's

0:24:26.920 --> 0:24:30.000
<v Speaker 1>actually carved in the stone like a relief. Yeah, pointing

0:24:30.119 --> 0:24:36.359
<v Speaker 1>in the direction of the brothels and and if you

0:24:36.400 --> 0:24:41.200
<v Speaker 1>get the tour guide I get for Pompeii, he delights

0:24:41.200 --> 0:24:43.879
<v Speaker 1>in pointing all of them out and explaining this and

0:24:44.000 --> 0:24:49.879
<v Speaker 1>uses the pronunciation of peose pose has a peose on it.

0:24:50.000 --> 0:24:51.720
<v Speaker 1>I don't know if you're doing me one better though,

0:24:51.760 --> 0:24:55.280
<v Speaker 1>because these are just these are clearly like it sounds

0:24:55.280 --> 0:24:58.920
<v Speaker 1>like prostitution advertisements are the pepsi and coke of early ads. Well,

0:24:58.960 --> 0:25:01.119
<v Speaker 1>and to be fair, like you know you were saying

0:25:01.560 --> 0:25:04.000
<v Speaker 1>making tracks in the dirt, I'm talking about putting forth

0:25:04.040 --> 0:25:07.639
<v Speaker 1>the effort. Yeah, I guess there is that. Well, maybe

0:25:08.000 --> 0:25:11.040
<v Speaker 1>maybe they're brought Those were just more stable places, well

0:25:11.160 --> 0:25:17.200
<v Speaker 1>at least until the volcano erupted. Sorry sorry, well that

0:25:17.520 --> 0:25:21.320
<v Speaker 1>that volcano though, one hell of an ad blocker, So

0:25:21.680 --> 0:25:24.240
<v Speaker 1>too soon, Yeah, yeah, I should have wait a couple

0:25:24.280 --> 0:25:27.399
<v Speaker 1>more millennium. We're having a lot of fun now. This

0:25:27.440 --> 0:25:29.520
<v Speaker 1>is when when we're like, hey guys, it's fright afternoon.

0:25:29.560 --> 0:25:32.920
<v Speaker 1>I guess who's getting loopy? Um. But no getting back

0:25:32.960 --> 0:25:36.360
<v Speaker 1>into the modern day discussion of this and and and

0:25:36.359 --> 0:25:39.840
<v Speaker 1>and the concerns that are there. Um, you know. I

0:25:40.000 --> 0:25:42.919
<v Speaker 1>I've also read a piece, uh that was written I

0:25:42.960 --> 0:25:48.480
<v Speaker 1>think in zd net about how you should not The

0:25:49.280 --> 0:25:53.520
<v Speaker 1>author said you shouldn't give sites that uh require you

0:25:53.600 --> 0:25:57.360
<v Speaker 1>to disabled ad blockers your clicks because of the safety

0:25:57.400 --> 0:26:00.439
<v Speaker 1>issue is that if they say that they value money

0:26:00.480 --> 0:26:04.000
<v Speaker 1>more than they value your safety as a customer. Then

0:26:04.080 --> 0:26:06.280
<v Speaker 1>that's a message that tells you you should not be

0:26:06.359 --> 0:26:08.280
<v Speaker 1>a customer of that company. And I thought, well, that's

0:26:08.320 --> 0:26:13.760
<v Speaker 1>a very hard argument to oppose, right, Like, I don't

0:26:13.760 --> 0:26:16.879
<v Speaker 1>want to go to a store where they're like, listen,

0:26:18.000 --> 0:26:19.959
<v Speaker 1>buy some of our stuff. And then I look up

0:26:19.960 --> 0:26:22.639
<v Speaker 1>and I see that ceiling tiles are about to fall down,

0:26:22.960 --> 0:26:27.439
<v Speaker 1>or there's a sparking wire that's just laying on the ground.

0:26:27.520 --> 0:26:30.400
<v Speaker 1>There's a kid by himself in a puddle, just screaming.

0:26:30.440 --> 0:26:34.000
<v Speaker 1>There's a guy in a hockey mask just pacing back

0:26:34.040 --> 0:26:36.679
<v Speaker 1>and forth. And in the shadows back in the section

0:26:36.680 --> 0:26:39.560
<v Speaker 1>that I need to go in, there's there are a

0:26:39.640 --> 0:26:42.240
<v Speaker 1>lot of like there's a lot of warning flags that

0:26:42.240 --> 0:26:45.760
<v Speaker 1>are popping up, and I'm thinking, clearly, this this shop

0:26:45.840 --> 0:26:48.240
<v Speaker 1>proprietor doesn't care about my safety and just wants me

0:26:48.280 --> 0:26:51.400
<v Speaker 1>to buy something out and I don't. I don't necessarily

0:26:51.400 --> 0:26:56.200
<v Speaker 1>mean that websites or shop proprietors for that matter, need

0:26:56.280 --> 0:27:00.119
<v Speaker 1>to fall over themselves and say, listen, you're welfare is

0:27:00.160 --> 0:27:04.560
<v Speaker 1>our chief concern, but at least show some concern, right right, Yeah,

0:27:04.600 --> 0:27:12.400
<v Speaker 1>exactly exactly, because the audience, the audience ultimately should be

0:27:12.480 --> 0:27:17.720
<v Speaker 1>the primary concern, right yeah, And and again, if your

0:27:17.800 --> 0:27:21.800
<v Speaker 1>goal is to make money by selling to those people,

0:27:22.400 --> 0:27:24.439
<v Speaker 1>or if your goal is to make money so that

0:27:24.480 --> 0:27:26.880
<v Speaker 1>you can continue creating content and you're doing it through

0:27:26.920 --> 0:27:30.520
<v Speaker 1>a partnership with an advertiser, then part of that means

0:27:30.720 --> 0:27:34.760
<v Speaker 1>you definitely want that audience to be well because otherwise

0:27:34.800 --> 0:27:38.920
<v Speaker 1>you don't have someone to sell to. Right. So it

0:27:39.600 --> 0:27:42.320
<v Speaker 1>makes it's so easy to see how it makes sense

0:27:42.359 --> 0:27:46.920
<v Speaker 1>that the best possible approach is to find the one

0:27:47.040 --> 0:27:51.800
<v Speaker 1>that is not going to irritate your viewer base. Because

0:27:51.920 --> 0:27:55.920
<v Speaker 1>if you can figure that out, then you are good

0:27:55.960 --> 0:27:59.399
<v Speaker 1>to go. If if you are uh, if you're able

0:27:59.440 --> 0:28:03.080
<v Speaker 1>to do it with pushing away your audience, then things

0:28:03.119 --> 0:28:04.879
<v Speaker 1>are working. The weird thing and I know where I

0:28:04.920 --> 0:28:07.159
<v Speaker 1>was going with before I talked about the ancient the

0:28:07.200 --> 0:28:11.359
<v Speaker 1>ancient advertisement. The weird thing is we've had advertisement for

0:28:11.400 --> 0:28:15.080
<v Speaker 1>so long, but no real way of seeing how effective

0:28:15.119 --> 0:28:21.040
<v Speaker 1>it was, right right, yeah, no, no metric so television, radio, newspaper, magazines.

0:28:21.240 --> 0:28:23.679
<v Speaker 1>I mean, you could see after an ad campaign if

0:28:23.720 --> 0:28:27.159
<v Speaker 1>sales increased, and you could argue, well, some of that

0:28:27.240 --> 0:28:30.040
<v Speaker 1>sales increase must be due to the advertising, and you're

0:28:30.040 --> 0:28:32.600
<v Speaker 1>probably right, But you can't get to the point where

0:28:32.600 --> 0:28:34.760
<v Speaker 1>you can say how much of that increase was due

0:28:34.760 --> 0:28:39.120
<v Speaker 1>to the advertising. Uh it may be that advertising had

0:28:39.160 --> 0:28:45.080
<v Speaker 1>a small but ultimately not tremendous impact on sales and

0:28:45.200 --> 0:28:49.200
<v Speaker 1>something else was responsible for the spike. It's it was

0:28:49.240 --> 0:28:52.200
<v Speaker 1>impossible to say. The real weird thing about the Internet

0:28:52.280 --> 0:28:54.720
<v Speaker 1>is you can track all that, right, You can track

0:28:54.880 --> 0:28:57.560
<v Speaker 1>if people click on an AD, and once you get

0:28:57.560 --> 0:29:00.360
<v Speaker 1>that information, instead of making it more value, double it

0:29:00.520 --> 0:29:03.760
<v Speaker 1>somehow made it less valuable. And possibly they made it

0:29:03.800 --> 0:29:07.120
<v Speaker 1>less valuable by people saying, you know, advertising not as

0:29:07.120 --> 0:29:10.040
<v Speaker 1>powerful as I thought it was, which meant all the

0:29:10.080 --> 0:29:13.680
<v Speaker 1>advertising companies in the world said, oh, all the Don

0:29:13.720 --> 0:29:17.920
<v Speaker 1>Draper's of the world said that that opening part of

0:29:17.960 --> 0:29:20.760
<v Speaker 1>the credits, where a silhouette is falling from a building

0:29:20.840 --> 0:29:23.800
<v Speaker 1>is starting to look pretty prophetic. Right now, of course,

0:29:23.960 --> 0:29:26.000
<v Speaker 1>we all know that's not how it turned out. I

0:29:26.000 --> 0:29:28.360
<v Speaker 1>have never seen that, neither of I have just read

0:29:28.400 --> 0:29:31.200
<v Speaker 1>a lot about it. It's a lot like, yeah, that's

0:29:31.200 --> 0:29:35.560
<v Speaker 1>a lot of it's exactly like Looper. Uh So, anyway,

0:29:35.600 --> 0:29:40.160
<v Speaker 1>that kind of wraps up our discussion, and and uh, again,

0:29:40.400 --> 0:29:43.920
<v Speaker 1>this is a weird thing to talk about on a podcast.

0:29:43.960 --> 0:29:48.200
<v Speaker 1>That occasionally has sponsors. That also again as part of

0:29:48.240 --> 0:29:51.120
<v Speaker 1>a company that does web that well, that makes money

0:29:51.160 --> 0:29:54.280
<v Speaker 1>at least in part through web advertising. But we thought

0:29:54.280 --> 0:29:56.920
<v Speaker 1>it was an important one to talk about because as

0:29:57.000 --> 0:30:00.240
<v Speaker 1>as people who create content, we want to see this work.

0:30:00.280 --> 0:30:03.320
<v Speaker 1>We want, we want to have a job. Then I

0:30:03.360 --> 0:30:05.240
<v Speaker 1>I don't want to put words in your mouth, but

0:30:05.280 --> 0:30:08.480
<v Speaker 1>I like what I do for a living. I'm here

0:30:08.520 --> 0:30:11.840
<v Speaker 1>for community service. Actually I got you. Yeah, that explains

0:30:11.880 --> 0:30:16.520
<v Speaker 1>the orange vest that you just have to wait. Yes,

0:30:16.600 --> 0:30:19.400
<v Speaker 1>but then we have to report you because we're told

0:30:18.600 --> 0:30:24.320
<v Speaker 1>you yeah. So yeah. We love our jobs and we

0:30:24.360 --> 0:30:27.760
<v Speaker 1>want to keep doing them. But as consumers ourselves, we

0:30:27.920 --> 0:30:34.320
<v Speaker 1>completely understand the plight of people who are tired of

0:30:34.360 --> 0:30:38.120
<v Speaker 1>these bad experiences. So if I were to leave you

0:30:38.160 --> 0:30:43.360
<v Speaker 1>with anything, dear listeners, it would be put all the

0:30:43.400 --> 0:30:48.560
<v Speaker 1>house stuff works domains on your white list so that

0:30:48.640 --> 0:30:52.920
<v Speaker 1>I can continue to have a job. But also if

0:30:52.960 --> 0:30:55.560
<v Speaker 1>anyone out there is in the advertising world to really

0:30:55.600 --> 0:30:59.640
<v Speaker 1>give hard thought like how can we create a better

0:30:59.640 --> 0:31:05.240
<v Speaker 1>system that serves everyone more effectively? Because we we do.

0:31:05.280 --> 0:31:07.680
<v Speaker 1>We need that, we want it. We need it for

0:31:07.760 --> 0:31:11.960
<v Speaker 1>multiple reasons. The content providers needed, the viewers needed, the

0:31:12.040 --> 0:31:17.040
<v Speaker 1>advertising companies needed, the the vendors needed. We just have

0:31:17.160 --> 0:31:19.680
<v Speaker 1>to figure that out in a way that has not

0:31:19.840 --> 0:31:26.360
<v Speaker 1>really worked yet. With some exceptions. There's some online ads

0:31:26.920 --> 0:31:29.800
<v Speaker 1>that may be extremely effective, and we need to study

0:31:29.840 --> 0:31:33.360
<v Speaker 1>how those work and what was it that made them

0:31:33.440 --> 0:31:39.760
<v Speaker 1>special and perhaps create more appropriate best practices stuff. Yeah,

0:31:39.800 --> 0:31:42.400
<v Speaker 1>you know, it's way more effective currently. It seems to

0:31:42.440 --> 0:31:47.720
<v Speaker 1>be our our Twitter accounts from uh companies. Yeah, that

0:31:47.840 --> 0:31:50.640
<v Speaker 1>talked directly to it with a sense of humor and

0:31:51.000 --> 0:31:56.160
<v Speaker 1>uh in these weird rivalries like fast food company twitters

0:31:56.960 --> 0:31:59.960
<v Speaker 1>are hilarious. I don't know who they put in charge

0:32:00.040 --> 0:32:05.800
<v Speaker 1>of it, and I don't know great well. And and

0:32:05.960 --> 0:32:10.120
<v Speaker 1>for me, like, I subscribe to quite a few services

0:32:10.160 --> 0:32:14.200
<v Speaker 1>as well, including YouTube Bread is one. And because I

0:32:14.240 --> 0:32:17.160
<v Speaker 1>subscribe to YouTube Bread, I don't I don't worry about

0:32:17.160 --> 0:32:20.560
<v Speaker 1>ads that doesn't happen, but um, it means I'm paying

0:32:20.560 --> 0:32:22.640
<v Speaker 1>a certain amount per month to have access to that.

0:32:23.000 --> 0:32:25.160
<v Speaker 1>And in fact, I didn't even subscribe to YouTube Bread.

0:32:25.160 --> 0:32:28.520
<v Speaker 1>Technically I subscribed to Google Music, which then converted into

0:32:28.520 --> 0:32:32.320
<v Speaker 1>a YouTube Bread subscribe, which is awesome. I don't have

0:32:32.360 --> 0:32:36.240
<v Speaker 1>to subscribe to two different things now, Um, but that

0:32:36.360 --> 0:32:40.840
<v Speaker 1>approach I also like, like I like the choice saying, hey,

0:32:41.000 --> 0:32:44.280
<v Speaker 1>you know, you can go the route of watching the

0:32:44.360 --> 0:32:48.040
<v Speaker 1>AD supported content, or if you pay a little to

0:32:48.160 --> 0:32:52.400
<v Speaker 1>us each month, you can get the AD free version. Um.

0:32:52.520 --> 0:32:55.239
<v Speaker 1>And I'm fine with that too, because it does give

0:32:55.280 --> 0:32:57.600
<v Speaker 1>you a choice. But but even better than that is

0:32:57.600 --> 0:33:00.320
<v Speaker 1>to find this responsible way to serve up adverage rising

0:33:00.760 --> 0:33:04.680
<v Speaker 1>where the viewers are safe, the audience is safe rather

0:33:05.120 --> 0:33:07.880
<v Speaker 1>and that you know, no one feels like they're being

0:33:08.000 --> 0:33:13.959
<v Speaker 1>attacked or no one's actually getting attacked case ransomware. Ben,

0:33:13.960 --> 0:33:16.640
<v Speaker 1>thank you so much for joining us. Please let my

0:33:16.680 --> 0:33:20.040
<v Speaker 1>listeners know where they can find all of the things

0:33:20.080 --> 0:33:24.680
<v Speaker 1>that Ben Bowland does. Yes, all of the safer work things.

0:33:24.720 --> 0:33:27.840
<v Speaker 1>Absolutely will always Thanks for having me on board the show,

0:33:27.920 --> 0:33:32.600
<v Speaker 1>Jonathan and listeners. You can check out some uh, some

0:33:32.840 --> 0:33:37.320
<v Speaker 1>conspiratorial or darker sides of tech on our show Stuff

0:33:37.360 --> 0:33:39.200
<v Speaker 1>They Don't Want You to Know, which comes out in

0:33:39.320 --> 0:33:43.120
<v Speaker 1>audio and video each week we have a new episode

0:33:43.160 --> 0:33:46.720
<v Speaker 1>on both of those platforms, and you can catch your

0:33:46.880 --> 0:33:51.640
<v Speaker 1>host here, Jonathan on several of those, uh, several of

0:33:51.680 --> 0:33:55.360
<v Speaker 1>the shows we've we've had some different cameos. You can

0:33:55.440 --> 0:33:59.880
<v Speaker 1>also see Jonathan and I on our video show brain

0:34:00.080 --> 0:34:03.320
<v Speaker 1>Stuff and We're also on a show called What the

0:34:03.360 --> 0:34:07.560
<v Speaker 1>Stuff yep, and Uh, there's another show of yours that

0:34:07.640 --> 0:34:10.399
<v Speaker 1>I always want to mention because I'm a personal fan

0:34:10.480 --> 0:34:13.759
<v Speaker 1>of it. If somebody wants to know more about future tech,

0:34:13.960 --> 0:34:17.040
<v Speaker 1>where can they go fw thinking dot com or go

0:34:17.120 --> 0:34:20.560
<v Speaker 1>to YouTube dot com and search for fw thinking that's

0:34:20.600 --> 0:34:23.920
<v Speaker 1>forward thinking. Uh. It's a show that's gone on for

0:34:23.960 --> 0:34:26.959
<v Speaker 1>four seasons so far, and really proud of it done

0:34:26.960 --> 0:34:29.760
<v Speaker 1>some great work with Joe and Lauren have been writers

0:34:29.760 --> 0:34:33.200
<v Speaker 1>on that series as well. I've been writer and host.

0:34:33.320 --> 0:34:34.920
<v Speaker 1>They have written for it. We also have an audio

0:34:34.960 --> 0:34:36.960
<v Speaker 1>podcast that goes along with that, so you can check

0:34:37.000 --> 0:34:39.680
<v Speaker 1>that out. If you weren't already aware of it, you

0:34:39.719 --> 0:34:43.000
<v Speaker 1>are now, so yeah, thanks so much guys. If you

0:34:43.040 --> 0:34:46.399
<v Speaker 1>have suggestions for future episodes of tech Stuff, please let

0:34:46.440 --> 0:34:49.160
<v Speaker 1>me know. Once again, I finally figured out that all

0:34:49.160 --> 0:34:51.800
<v Speaker 1>of my listener mail was going to the helpful clutter

0:34:52.000 --> 0:34:56.120
<v Speaker 1>folder Microsoft heltbook, and now that I know that, I

0:34:56.239 --> 0:34:58.560
<v Speaker 1>fixed it, So feel free to write to me that

0:34:58.640 --> 0:35:02.360
<v Speaker 1>email addresses text at how stuff Works dot com, or

0:35:02.400 --> 0:35:04.759
<v Speaker 1>you can drop me a line on Twitter or Facebook.

0:35:04.880 --> 0:35:07.839
<v Speaker 1>The handle at both of those is text Stuff H

0:35:08.080 --> 0:35:11.560
<v Speaker 1>s W and I will talk to you again really soon.

0:35:17.040 --> 0:35:19.480
<v Speaker 1>For more on this and bathands of other topics. Is

0:35:19.520 --> 0:35:30.600
<v Speaker 1>that how stuff works dot com