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Speaker 1: On the twenties, shutting two hundred and fifty bucks. Hello. Hi,

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Speaker 1: my name is Casey Ryback. I'm calling from Buck I

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Speaker 1: was looking for Claudia. Yeah, this is she. I'm calling

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Speaker 1: in regards to your recent visit here. According to our records,

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Speaker 1: you had one of our representatives help you with your taxes. Yeah, yeah,

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Speaker 1: I did. Okay, how was your experience? It was good? Um,

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Speaker 1: guy helped me out. I mean, I was getting my

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Speaker 1: two grand back, so I'm nice. Well, as a supervisor,

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Speaker 1: part of my job is to check the forms before

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Speaker 1: we send them to the irs. I believe there has

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Speaker 1: been an error on your return. Oh what do you mean? Well,

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Speaker 1: I ran the numbers okay, and I think you're going

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Speaker 1: to be very happy. Okay, because why you're not getting

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Speaker 1: two thousand dollars back. You're getting twelve thousand dollars back. Yeah,

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Speaker 1: twelve thousand dollars to you. I'm sorry, what's that? Are

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Speaker 1: you serious? I can't hear I can't hear you over

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Speaker 1: the music. Hang on, let me turn let me turn

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Speaker 1: this off. I'm sorry, what would you say, USA? Twelve

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Speaker 1: thousand dollars? I did, yeah, twelve thousand dollars. So what

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Speaker 1: are you gonna spend it on? What are you gonna

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Speaker 1: spend all that money on? I can't hear you. I

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Speaker 1: can't hear you. What's that? I'm sorry, I can't. I

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Speaker 1: can't twelve thousand dollars to hear that? Twelve thousand? Yeah,

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Speaker 1: what's that? I can't, I can't hear. Hold on. Let

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Speaker 1: me just turn that let me just turn that off.

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Speaker 1: I'm sorry about that. Why are you playing music that

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Speaker 1: seems a little strange? Um? Oh, it's a new thing

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Speaker 1: we're doing here. When we call to give people good

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Speaker 1: news at tax time, we play a little Mexican hat

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Speaker 1: dance music. Try to get him in the celebration mood.

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Speaker 1: You know. Okay, what do you think about it? Did

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Speaker 1: you like that the music? Yeah? Yeah, the music's fine.

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Speaker 1: I'm I mean, I'll take anything right now. I'm super excited.

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Speaker 1: I'm getting twelve grand. Yeah, way to go. So I'm

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Speaker 1: sending out this form to the irs today. Claudia Turner

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Speaker 1: is getting twelve thousand dollars back from her taxes. Let

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Speaker 1: me hear your scream, girl, What was the name Claudia Turner?

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Speaker 1: You you're getting money back? Oh? My name is Claudia?

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Speaker 1: Are you serious? Why would you do that? Can't you

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Speaker 1: check the form? Wait a second, I said, Claudia Turner?

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Speaker 1: Yeah that's my name, that's you right, No, my name

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Speaker 1: is Claudia. Oh shoot, this is so messed up. Why

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Speaker 1: would you call somebody and tell them that that could

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Speaker 1: have been changed my life lately? Ruin my day? Well,

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Speaker 1: I'm really sorry, Yeah you should be. That's really just

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Speaker 1: check the forms next time. Well, I do see your

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Speaker 1: return here and I was supposed to call you as well.

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Speaker 1: Do you have a minute to speak with me? Yeah?

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Speaker 1: What what do you want? Well, you actually owe two

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Speaker 1: thousand dollars? Are you kidding me? How does this happen?

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Speaker 1: I'm sorry, you really do owe two thousand dollars? Playing

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Speaker 1: music with that you aren't? Well, it's it's our new promotion.

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Speaker 1: We call people with the Mexican hat, dance for good

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Speaker 1: news and then that sound effect when it's kind of

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Speaker 1: a bummer. It's supposed to be funny. Well it's not

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Speaker 1: your Well, man, I can sense that you're upset. But

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Speaker 1: market research shows that when you call people in a

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Speaker 1: fun atmosphere and play some sound effects and things like that,

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Speaker 1: it helps lesson that really does it? Does it? Isn't

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Speaker 1: going to help when I come down there and grab

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Speaker 1: your tongue out of your throat. I didn't expect you

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Speaker 1: to get this upset. Oh really, you didn't expect me

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Speaker 1: be mad when you called me told me I was

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Speaker 1: getting twelve thousand dollars back, and then oh you played

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Speaker 1: with the Mexican happiness, and now I owe two thousand dollars.

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Speaker 1: I want to speak to your supervisor. So I couldn't

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Speaker 1: help it. You said it, and so then I hit

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Speaker 1: the little he completely brain dead. Well a lot of

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Speaker 1: people have said that to me today. Yeah, I bet

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Speaker 1: they have. You've been completely ruining people's day with just

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Speaker 1: super sound effects and idiot but I haven't even told

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Speaker 1: you the best news. This is actually a prank phone call.

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Speaker 1: Are you curious right now? It's a prank, Yes it is.

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Speaker 1: It's not funny. Well you do still get two thousand

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Speaker 1: dollars back, right, that's fun What's that I said to

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Speaker 1: your music? Oh? Sorry, this is a prank? Who is

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Speaker 1: This isn't funny? This is Jewel from brook and Jewel

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Speaker 1: in the morning. I'm moving ninety two point five doing

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Speaker 1: a phone tap on you. I don't even know who

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Speaker 1: that is. This is so stupid. That's me. Nice to

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Speaker 1: meet you, right, well gractually okay here, So your boyfriend

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Speaker 1: Joe set you up? What does that even mean? That

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Speaker 1: means that he emailed me and asked me to prank

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Speaker 1: phone call you and that that's it. That was a prank. Yeah.

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Speaker 1: He said that you were bragging about how much cash

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Speaker 1: you were getting back on your taxes and wanted me

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Speaker 1: to mess with you. Well, good job, guys. Is that

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Speaker 1: to be funny? You're not funny, So you didn't find

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Speaker 1: it funny at all? No, not at all. That's not funny. Yeah,

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Speaker 1: you that went well, wake up every morning with Jubal

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Speaker 1: phone taps weekday mornings on the twenties one six, six, moving,

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Speaker 1: nine two five