WEBVTT - The Twitter Story Part One

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<v Speaker 1>Get in test with technology with Text Stuff from stuff

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<v Speaker 1>dot com. Hey everyone, and welcome to text Stuff. I'm

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<v Speaker 1>Jonathan Strickland, and and we're going to try and bring

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<v Speaker 1>you this podcast in characters are fewer. I don't think

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<v Speaker 1>that's an accurate description. But we are talking about Twitter today, Yes,

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<v Speaker 1>we are. In fact, anyone who knows me knows that

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<v Speaker 1>that would be impossible for me to express any thought

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<v Speaker 1>in characters or fewer. Well, you you do it pretty frequently.

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<v Speaker 1>I mean you're on Twitter. You have multiple Twitter accounts. Yes,

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<v Speaker 1>that's why I have to link like eight tweets in

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<v Speaker 1>a row for one thought. That's true. You do that thing, yeah,

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<v Speaker 1>do um. But anyway, yes, we're gonna talk about Twitter.

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<v Speaker 1>And for those of you who have been listening to

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<v Speaker 1>Text Stuff for years and years and years, you might say,

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<v Speaker 1>well hang on there. I seem to recall back in

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<v Speaker 1>the dark days, way back before you guys had any

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<v Speaker 1>idea of how you were doing podcasting, that you tried

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<v Speaker 1>to tackle Twitter before, and to you, I say, hey,

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<v Speaker 1>words can hurt. Twitter was the topic of the twelfth

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<v Speaker 1>ever episode of tech Stuff, way back on August four,

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<v Speaker 1>two thousan episode, and now we're up to almost six hundred. Ye.

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<v Speaker 1>But yeah, we talked in that episode about the technology

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<v Speaker 1>of Twitter, what what it actually was, and back then

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<v Speaker 1>it was in its still pretty young days, and we

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<v Speaker 1>thought now it would be fun to talk about the

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<v Speaker 1>actual story of the company itself. Right because in the

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<v Speaker 1>intervening time period, as of February, which is when we

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<v Speaker 1>are recording this podcast, Twitter has two hundred and forty

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<v Speaker 1>one million monthly active users who send some five hundred

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<v Speaker 1>million tweets per day. Yeah. That's uh, that's pretty heavy volume.

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<v Speaker 1>And if you had asked me back then when we

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<v Speaker 1>first did the Twitter podcast, if I thought that it

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<v Speaker 1>was ever going to get that big, I probably would

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<v Speaker 1>have laughed in your face because at that point I

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<v Speaker 1>had only been using Twitter for a little while. But

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<v Speaker 1>we'll get in to when we both started using Twitter

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<v Speaker 1>as we go through this podcast, and that that big.

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<v Speaker 1>And I do want to say also, that widespread because

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<v Speaker 1>only thirty three of Twitter's accounts are from the US. Yeah,

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<v Speaker 1>and that's a big deal. In fact, it's played a

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<v Speaker 1>huge role in some world shaping events actually, and we'll

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<v Speaker 1>talk about that too. Um, and might as well say,

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<v Speaker 1>this is gonna be two episodes because it's a long story,

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<v Speaker 1>so we doesn't want to do a like an epic

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<v Speaker 1>one and a half hour episode of tech stuff, so

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<v Speaker 1>we're going to split them up. But the other interesting

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<v Speaker 1>thing about Twitter and it's early days is that it's

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<v Speaker 1>actually kind of controversial. It's not just a simple story.

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<v Speaker 1>If you go and look at most of the uh

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<v Speaker 1>the accounts of the early days of Twitter, you hear

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<v Speaker 1>about three co founders, and that would be Jack Dorsey

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<v Speaker 1>or at Jack on Twitter, Evan Williams at e V

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<v Speaker 1>or at ev on Twitter, and Christopher biz Stone or

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<v Speaker 1>at biz on Twitter. So, uh that that's like the

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<v Speaker 1>official story is, those are the three people who co

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<v Speaker 1>founded Twitter. But if you look into it a little

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<v Speaker 1>more deeply, you'll see some other names pop up, other

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<v Speaker 1>people who were instrumental in the early days, including someone

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<v Speaker 1>named Noah Glass, who, according to at least some people,

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<v Speaker 1>should at least be considered another co founder. Um, and

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<v Speaker 1>we'll explain, you know, the whole controversy behind that story too.

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<v Speaker 1>It's pretty interesting stuff. Uh. This was all stuff that

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<v Speaker 1>I was completely unaware of back when I did the

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<v Speaker 1>first episode of Twitter, because none of a lot of

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<v Speaker 1>people were talking about the actual early days. In fact,

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<v Speaker 1>a lot of people were skeptical that this thing was

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<v Speaker 1>going to stick around for very long. Sure it wasn't

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<v Speaker 1>so big yet that people had started to really do

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<v Speaker 1>these sort of interesting inner looks and mini biographies and

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<v Speaker 1>stuff like yeah, yeah, Well, it hadn't been around long

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<v Speaker 1>enough for it to really accrue much of a story

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<v Speaker 1>at that point, unless you had been at south By

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<v Speaker 1>Southwest and then thought that it was the most amazing

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<v Speaker 1>thing in the world. So the story of Twitter actually

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<v Speaker 1>begins with a different company called Odio, and Odio was

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<v Speaker 1>a company that was looking into creating a platform for podcasting,

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<v Speaker 1>and it was kind of similar in a way to Twitter,

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<v Speaker 1>because in the early days of Twitter, it was very

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<v Speaker 1>much focused on using your phone to send out messages.

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<v Speaker 1>Uh Odeo was looking at creating a product that was

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<v Speaker 1>more about allowing you to create a voicemail message that

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<v Speaker 1>would then be converted into an MP three file and

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<v Speaker 1>hosted on the web, so you could create a podcast

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<v Speaker 1>that way if you wanted to. You could actually dial

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<v Speaker 1>into this and create a long message that then would

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<v Speaker 1>be converted into an MP three and hosted. And they thought, well,

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<v Speaker 1>this is a great way of getting giving people the

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<v Speaker 1>power of broadcasting. They can actually sit down and do

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<v Speaker 1>exactly what Lauren and I are doing right now. We're

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<v Speaker 1>talking into a microphone and we're having it recorded. Then

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<v Speaker 1>we can broadcast it out and uh. There were some

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<v Speaker 1>problems in those early days with this product. One was

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<v Speaker 1>that it launched in two thousand five, just a little

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<v Speaker 1>bit before another big podcasting product launched, just iTunes. Yeah,

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<v Speaker 1>iTunes the the platform that defined podcasting in those early days.

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<v Speaker 1>Now these days, you can obviously get podcasts through lots

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<v Speaker 1>of different programs, lots of different podcast catchers, but iTunes

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<v Speaker 1>for a very long time was pretty much the only

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<v Speaker 1>game in town because so many people subscribe to it

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<v Speaker 1>that everything else was like a teeny tiny slice of

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<v Speaker 1>the pie. And beyond that, the other story was that

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<v Speaker 1>all these people at Odeo were saying, you know, we

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<v Speaker 1>work really hard on this product all the time, but

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<v Speaker 1>none of us are using it. Bad sign So if

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<v Speaker 1>you are not, If you are an engineer and you're

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<v Speaker 1>working on a product you know and you're not using it,

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<v Speaker 1>that's what Google calls dog fooding, where the people over

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<v Speaker 1>at Google use the products that they're working on. Um,

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<v Speaker 1>if if no one's doing that, that's a bad sign

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<v Speaker 1>and suggest that perhaps you won't be able to find

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<v Speaker 1>customers either. So while all this is going on, I mean,

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<v Speaker 1>it was clearly a stressful time at Odeo. There were

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<v Speaker 1>some other people who had ideas for potential other uses

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<v Speaker 1>of SMS technology, that short messaging service technology, including a

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<v Speaker 1>Mr Jack Dorsey. As I recall, yeah, all of all

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<v Speaker 1>of the people that we mentioned at the top of

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<v Speaker 1>the show as being these these founders or controversial founders

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<v Speaker 1>of Twitter were involved with Odeo at the time. Yes, yeah,

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<v Speaker 1>In fact, some of them actually had come over from Google. Uh.

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<v Speaker 1>Evan Williams was the founder of a little program called

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<v Speaker 1>or a little service called Blogger, which got acquired by

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<v Speaker 1>Google made him a multi millionaire. He then left Google

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<v Speaker 1>to be one of the co founders of Odeo and

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<v Speaker 1>the CEO I believe, Yeah, and Biz also was with

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<v Speaker 1>Google before Odeo. And Jack Dorsey was a web developer,

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<v Speaker 1>and so Mr Noah Glass was the one who had

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<v Speaker 1>come up with this technology that that created that platform, Yeah, exactly.

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<v Speaker 1>And so Dorsey had this other idea, and he had

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<v Speaker 1>been kicking it around for a while. Actually, he had

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<v Speaker 1>this idea of allowing people to share just a really

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<v Speaker 1>brief status update, just kind of like what's going on

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<v Speaker 1>with their life. At that very moment, Twitter was almost

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<v Speaker 1>called status that's s T A T dot us in fact,

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<v Speaker 1>and Dorsey has talked about how fond he is of

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<v Speaker 1>those kind of little kitchy web naming Yeah, where you

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<v Speaker 1>can where you can make the the top level domain

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<v Speaker 1>be the completion of whatever your product um But he

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<v Speaker 1>he says that he had first come up with the

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<v Speaker 1>idea way back in July of two thousand, just a

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<v Speaker 1>couple of months into his use of live journal, which

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<v Speaker 1>was a pretty new thing at the time. His concept

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<v Speaker 1>was to make a and I quote a more live

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<v Speaker 1>live journal, real time up to date from the road,

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<v Speaker 1>akin to updating your A I M. Status from wherever

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<v Speaker 1>you are and sharing it. So he was looking into like,

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<v Speaker 1>this is a great idea. I know, this is a

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<v Speaker 1>great idea. This is going to resonate with people. People

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<v Speaker 1>are going to be addicted to this. I just don't

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<v Speaker 1>know where to put it. I have no idea where. Yeah,

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<v Speaker 1>he toyed with implementing it in a whole bunch of

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<v Speaker 1>different bits of software that he was working on, and

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<v Speaker 1>his cohorts at Odeo were working on and it just

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<v Speaker 1>kind of didn't take off for six years. Yeah, he

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<v Speaker 1>eventually was able to talk to Noah Glass and explain

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<v Speaker 1>the idea in a way that Glass was able to

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<v Speaker 1>to latch onto it. In fact, if you read interviews

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<v Speaker 1>with Glass and with Dorsey, uh, they talk about how

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<v Speaker 1>it was this kind of crazy take the guy out

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<v Speaker 1>to lunch and explain it. And then yeah, but why

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<v Speaker 1>would anyone want to do that? No, no, no, no no, seriously,

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<v Speaker 1>people are gonna want to do them. Yeah, but but

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<v Speaker 1>why are people going to want to do that? And

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<v Speaker 1>eventually Glass saw the light, you know, something switched on

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<v Speaker 1>in his mind. He said, yeah, this is we could

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<v Speaker 1>totally implement this. We could create a system where you

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<v Speaker 1>could broadcast out a message to a network of people

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<v Speaker 1>who follow you. Why don't we do that? And so um,

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<v Speaker 1>Glass ended up kind of becoming the chief evangelist of

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<v Speaker 1>this idea, this product idea, which still was not an

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<v Speaker 1>official thing with Odeo. So they decide Dorsey and Glass

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<v Speaker 1>along with a third fellow named Florian Webber, to present

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<v Speaker 1>this idea to the business owners at Odeo. So Evan

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<v Speaker 1>Williams and Biz Stone and kind of say, look, this

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<v Speaker 1>is an idea we have for a different kind of product.

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<v Speaker 1>We think that there's a lot of potential here. Our

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<v Speaker 1>podcast platform doesn't seem to really be going anywhere. Why

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<v Speaker 1>don't we do this because otherwise was our company gonna do? Right?

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<v Speaker 1>And that was in February of two thousand six, and

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<v Speaker 1>the product that they were that they were recommending was

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<v Speaker 1>specifically called Twitter and that is spelled t W T

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<v Speaker 1>t R. Yeah. Yeah, because every single character space is valuable,

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<v Speaker 1>So get rid of those vowels. You know. Actually, I've

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<v Speaker 1>actually seen some tweets that are written in the style

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<v Speaker 1>as if they were all following that philosophy, just dropping

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<v Speaker 1>all the vowels. It's it's frightening how well you can

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<v Speaker 1>start to read those once you practice a little bit. Yeah,

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<v Speaker 1>the human brain is terrific, Like, so don't understand that

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<v Speaker 1>text speak that the kids are all crazy about. Yeah, lulls.

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<v Speaker 1>So anyway, Yeah, February two thousand six, this idea gets

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<v Speaker 1>a little bit of traction. And while the response was

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<v Speaker 1>not immediately this is what we're going to do from

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<v Speaker 1>here on out, essentially, Glass and Dorsey and Webber got

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<v Speaker 1>the go ahead to start working on this product, and

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<v Speaker 1>so they did and they began to launch it very

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<v Speaker 1>gradually once they started building the actual UH technology out.

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<v Speaker 1>In fact, Glass says that for a while he was

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<v Speaker 1>running the entire service of Twitter off of his laptop,

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<v Speaker 1>like it wasn't a server. It lived on his laptop,

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<v Speaker 1>and his laptop had to be on and plugged in

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<v Speaker 1>and everything and everything was funneled through there. And if

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<v Speaker 1>you're not really familiar with especially the early days of Twitter,

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<v Speaker 1>keep in mind we're talking two thousand six, that's before

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<v Speaker 1>the iPhone comes out, so this is before smartphones. We're

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<v Speaker 1>not talking about an app that allows you to UH

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<v Speaker 1>to look at Twitter and follow back on that SMS exactly,

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<v Speaker 1>just text messages, the same source stuff you would use

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<v Speaker 1>if you were to text a friend. So you could

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<v Speaker 1>either dial in a a special number and send a

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<v Speaker 1>text to that number and then it would just broadcast

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<v Speaker 1>out to all of the people who follow you on Twitter,

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<v Speaker 1>or you could post on the web client. You could

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<v Speaker 1>go to a web page, which you know people still

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<v Speaker 1>do occasionally, they'll still go to the Twitter web page

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<v Speaker 1>and type stuff in online on their desktop, But there

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<v Speaker 1>wasn't any kind of smartphone app interface at this point,

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<v Speaker 1>so it was really early days. So Glass was put

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<v Speaker 1>in charge of this project and they kind of worked

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<v Speaker 1>on this for a while until about March twenty one,

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<v Speaker 1>two thousand and six, when the service was actually ready

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<v Speaker 1>to support a tweet, and that's when the very first

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<v Speaker 1>tweet was written. It was sent by by Jack at

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<v Speaker 1>Jack Dorsey and uh, and here it is, guys. I mean,

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<v Speaker 1>if you this rivals the first video on YouTube for

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<v Speaker 1>like colossal importance, Jack's first Twitter was just setting up

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<v Speaker 1>my Twitter. That's Twitter, t W T t R. You know,

0:12:04.600 --> 0:12:07.040
<v Speaker 1>like we said earlier, there's a period in there too.

0:12:07.040 --> 0:12:09.440
<v Speaker 1>Oh yes, yeah he did. He did use the character

0:12:09.559 --> 0:12:13.319
<v Speaker 1>of a period as well. So um yeah, so if

0:12:13.360 --> 0:12:15.559
<v Speaker 1>you when I made that YouTube joke, that's for anyone

0:12:15.559 --> 0:12:18.040
<v Speaker 1>who remembers that the very first video ever uploaded the

0:12:18.080 --> 0:12:21.280
<v Speaker 1>YouTube was a Day at the Zoo. Was one of

0:12:21.320 --> 0:12:24.320
<v Speaker 1>the YouTube founders taking a video at a local zoo

0:12:24.320 --> 0:12:27.760
<v Speaker 1>and then uploading it. So yeah, sometimes these these things

0:12:27.800 --> 0:12:33.080
<v Speaker 1>that end up having world changing uh reach, start off

0:12:33.200 --> 0:12:37.400
<v Speaker 1>kind of modest of the bang. But that's but that's

0:12:37.400 --> 0:12:40.600
<v Speaker 1>okay too. And uh, in case you're wondering, like what

0:12:40.679 --> 0:12:43.160
<v Speaker 1>else is going on around this same time that Twitter

0:12:43.320 --> 0:12:47.560
<v Speaker 1>first starts to to to be active. Facebook at that

0:12:47.640 --> 0:12:51.640
<v Speaker 1>time had just earlier that year set up their public

0:12:52.360 --> 0:12:54.840
<v Speaker 1>uh entry into Facebook. In other words, you didn't have

0:12:54.880 --> 0:12:57.360
<v Speaker 1>to be a college student to get into Facebook. At

0:12:57.400 --> 0:12:59.360
<v Speaker 1>that time. They first started opening it up to a

0:12:59.400 --> 0:13:02.520
<v Speaker 1>few of a companies that so, if you're if your

0:13:02.559 --> 0:13:06.160
<v Speaker 1>email address had a certain type of private company addressing it,

0:13:06.480 --> 0:13:08.560
<v Speaker 1>you could join. And then eventually they opened it up

0:13:08.640 --> 0:13:11.160
<v Speaker 1>to the general public. Yeah. Well, well in April of

0:13:11.200 --> 0:13:14.160
<v Speaker 1>two thousand six, right, they started opening up that registration

0:13:15.320 --> 0:13:18.840
<v Speaker 1>just a month or so after, You're right after, not before.

0:13:18.880 --> 0:13:22.240
<v Speaker 1>Thank you, Lauren for keeping us honest. But yes, so

0:13:22.760 --> 0:13:25.560
<v Speaker 1>this is early days in the social networking world. Now. Granted,

0:13:25.559 --> 0:13:28.520
<v Speaker 1>even in those early days, Facebook still had a pretty

0:13:28.559 --> 0:13:31.080
<v Speaker 1>decent headstart, because yeah, it's not like they were new

0:13:31.120 --> 0:13:33.120
<v Speaker 1>at that point at all. Yeah, they had had a

0:13:33.160 --> 0:13:36.040
<v Speaker 1>lot of colleges involved in that program, and at that

0:13:36.080 --> 0:13:40.120
<v Speaker 1>point they had something like six million users. Twitter, after

0:13:40.160 --> 0:13:42.679
<v Speaker 1>a few months of it being live, had fewer than

0:13:42.800 --> 0:13:48.040
<v Speaker 1>five thousand users. So big big gap there, you can,

0:13:48.200 --> 0:13:51.240
<v Speaker 1>you could say, although people were interested in it. In

0:13:51.320 --> 0:13:54.840
<v Speaker 1>July two six, there was a really interesting coverage of

0:13:54.880 --> 0:13:58.560
<v Speaker 1>Twitter from tech Crunch something. Yeah, Michael Arrington wrote about it,

0:13:58.600 --> 0:14:01.960
<v Speaker 1>and uh, in the the article they talked about it

0:14:02.000 --> 0:14:05.679
<v Speaker 1>being a group send SMS service. So again this idea

0:14:05.720 --> 0:14:08.840
<v Speaker 1>of being able to broadcast out the message to your friends. Now,

0:14:08.880 --> 0:14:10.560
<v Speaker 1>this is kind of interesting because if you think of

0:14:10.559 --> 0:14:13.200
<v Speaker 1>what Twitter has become, it's a little bit different from

0:14:13.200 --> 0:14:16.440
<v Speaker 1>what was how it was first envisioned. Like back in

0:14:16.480 --> 0:14:19.040
<v Speaker 1>the day, it might have been something like, you want

0:14:19.120 --> 0:14:21.800
<v Speaker 1>to hold a party on the weekend, and you're like,

0:14:22.000 --> 0:14:24.400
<v Speaker 1>who wants to go to the pizza party thing? I

0:14:24.440 --> 0:14:26.520
<v Speaker 1>want to throw and you just send it out to everybody.

0:14:26.560 --> 0:14:29.120
<v Speaker 1>In that way, you don't have to individually send out

0:14:29.360 --> 0:14:33.920
<v Speaker 1>text messages to everyone. And that's really how everyone was

0:14:33.960 --> 0:14:36.360
<v Speaker 1>billing Twitter as being. You know, this is this is

0:14:36.360 --> 0:14:38.560
<v Speaker 1>the way that Twitter should be used. It totally makes sense,

0:14:38.960 --> 0:14:41.880
<v Speaker 1>but it's interesting because the way people actually use Twitter

0:14:41.960 --> 0:14:44.680
<v Speaker 1>would end up being very different from that. Uh and

0:14:44.920 --> 0:14:47.360
<v Speaker 1>in various ways. I mean, a lot of people like

0:14:47.480 --> 0:14:50.720
<v Speaker 1>to tell you what they're eating still to this day.

0:14:50.760 --> 0:14:52.840
<v Speaker 1>That was a big joke on Twitter for a long time,

0:14:52.880 --> 0:14:56.120
<v Speaker 1>but it's I did it recently, took a picture of

0:14:56.160 --> 0:14:59.760
<v Speaker 1>a delicious omelet idia and I had to send it out.

0:15:00.200 --> 0:15:03.280
<v Speaker 1>But um, yeah, so and then of course we're using

0:15:03.280 --> 0:15:05.440
<v Speaker 1>it now for news, and we're using it to uh

0:15:05.440 --> 0:15:09.360
<v Speaker 1>to follow celebrities or even interact with people that we

0:15:09.440 --> 0:15:13.040
<v Speaker 1>admire when you never would have had that that conduit

0:15:13.160 --> 0:15:15.560
<v Speaker 1>open before, or if you're just up to the minute

0:15:15.640 --> 0:15:18.280
<v Speaker 1>um networking with with all kinds of people who you

0:15:18.680 --> 0:15:21.400
<v Speaker 1>might have never had a chance to talk to. Oh yeah,

0:15:21.440 --> 0:15:25.480
<v Speaker 1>I've I've actually been contacted via Twitter to do cool

0:15:25.560 --> 0:15:28.080
<v Speaker 1>stuff like to to do a guest appearance on a show,

0:15:28.320 --> 0:15:31.680
<v Speaker 1>or to have people give me interesting ideas for shows

0:15:31.680 --> 0:15:35.520
<v Speaker 1>that we do. So it's definitely evolved. But what's interesting

0:15:35.560 --> 0:15:39.720
<v Speaker 1>is that none of that was really at that point.

0:15:40.040 --> 0:15:42.920
<v Speaker 1>Even Mike Arrington, who is, depending upon your point of view,

0:15:43.360 --> 0:15:47.280
<v Speaker 1>really good at predicting what's going to work in technology. Uh,

0:15:47.720 --> 0:15:50.280
<v Speaker 1>he didn't really touch on that in his article at all.

0:15:50.600 --> 0:15:53.520
<v Speaker 1>He actually did compare Twitter to another service that was

0:15:53.560 --> 0:15:56.600
<v Speaker 1>called Dodgeball. Now that I think is a little weird

0:15:56.640 --> 0:15:59.440
<v Speaker 1>because Dodgeball was more of a location based service and

0:15:59.520 --> 0:16:03.000
<v Speaker 1>less of a broadcast a message out service, and Dodgeball

0:16:03.040 --> 0:16:07.120
<v Speaker 1>would eventually be acquired by Google. Right. Um it was

0:16:07.120 --> 0:16:09.480
<v Speaker 1>it was similar in the way that people were using

0:16:09.480 --> 0:16:13.640
<v Speaker 1>it for, uh, for a quick, unobtrusive way to get

0:16:13.680 --> 0:16:17.600
<v Speaker 1>in touch with people about something small. Yeah, it's it's

0:16:17.640 --> 0:16:19.640
<v Speaker 1>related in the same way that you could say like

0:16:19.680 --> 0:16:23.320
<v Speaker 1>MySpace and Facebook were related and that they did similar things,

0:16:23.320 --> 0:16:25.920
<v Speaker 1>but they had very different approaches. In fact, maybe even

0:16:25.960 --> 0:16:29.680
<v Speaker 1>more different than my Space and Facebook were. But those founders,

0:16:29.720 --> 0:16:32.160
<v Speaker 1>after Google bought them out, would go on to create

0:16:32.240 --> 0:16:36.320
<v Speaker 1>four Square. All of them left Google. They I hear

0:16:36.360 --> 0:16:38.880
<v Speaker 1>a very similar story from the folks who used to

0:16:38.880 --> 0:16:41.160
<v Speaker 1>be a blogger and the folks who used to be

0:16:41.200 --> 0:16:45.400
<v Speaker 1>with Dodgeball in that once Google acquired the company, satisfaction

0:16:45.520 --> 0:16:48.360
<v Speaker 1>kind of dropped out. They just it wasn't a good culture,

0:16:49.120 --> 0:16:52.000
<v Speaker 1>it wasn't a mixed Yeah. So they ended up leaving

0:16:52.000 --> 0:16:55.200
<v Speaker 1>and founding four Square, which by the way worked out

0:16:55.240 --> 0:16:58.800
<v Speaker 1>for them. Um. And then there was another similar service

0:16:58.840 --> 0:17:01.800
<v Speaker 1>And anyone who was around in the early days of

0:17:01.800 --> 0:17:05.680
<v Speaker 1>Twitter probably has heard of this called Jaiku. It's supposed

0:17:05.680 --> 0:17:08.640
<v Speaker 1>to be the combination of the words Japanese and haiku.

0:17:09.119 --> 0:17:12.320
<v Speaker 1>It was founded by a couple of Finnish developers, as

0:17:12.320 --> 0:17:15.960
<v Speaker 1>in from Finland. Not that they were done, they weren't

0:17:16.040 --> 0:17:20.480
<v Speaker 1>finished developers, they were Finnished. I'm just trying to explain.

0:17:20.560 --> 0:17:23.520
<v Speaker 1>Lauren just In case people misunderstand me. Um, but yeah,

0:17:23.560 --> 0:17:25.800
<v Speaker 1>it used a very similar approach. I mean it was

0:17:25.880 --> 0:17:30.960
<v Speaker 1>essentially a a almost identical service, and I actually used

0:17:31.000 --> 0:17:35.080
<v Speaker 1>both for a while. Jaiku also would eventually get shuttered.

0:17:35.080 --> 0:17:37.480
<v Speaker 1>It would not it would not stand the test of time.

0:17:37.480 --> 0:17:39.719
<v Speaker 1>It was just that too many people were using Twitter

0:17:40.080 --> 0:17:42.840
<v Speaker 1>and not enough people were using Jaiku, and while the

0:17:43.280 --> 0:17:46.320
<v Speaker 1>services were very similar, there wasn't any real reason to

0:17:46.440 --> 0:17:51.439
<v Speaker 1>use both, Like, especially at the limited range that Twitter

0:17:51.520 --> 0:17:53.640
<v Speaker 1>was operating at the time, it was really only being

0:17:53.680 --> 0:17:56.680
<v Speaker 1>populated by um kind of kind of high level, well

0:17:56.680 --> 0:18:00.520
<v Speaker 1>connected Silicon Valley sort of types. Yeah, if if you

0:18:00.560 --> 0:18:03.320
<v Speaker 1>were around in the very early days of Google Plus,

0:18:03.440 --> 0:18:06.520
<v Speaker 1>very similar Like I remember I got invited into the

0:18:06.520 --> 0:18:10.160
<v Speaker 1>Google Plus beta like within the first week or two

0:18:10.240 --> 0:18:12.800
<v Speaker 1>that it went live, and for a while it felt

0:18:12.840 --> 0:18:17.479
<v Speaker 1>like it was just technology owners and technology journalists and

0:18:17.520 --> 0:18:21.439
<v Speaker 1>it was awesome. Uh it's still I still very much

0:18:21.520 --> 0:18:25.800
<v Speaker 1>enjoy Google Plus, but you know, there's something a little

0:18:26.000 --> 0:18:30.920
<v Speaker 1>enticing about being part of this exclusive club. I think

0:18:31.000 --> 0:18:33.960
<v Speaker 1>ultimately it's better that it's not exclusive, but you know,

0:18:34.240 --> 0:18:36.119
<v Speaker 1>at the same time, it's kind of cool to be

0:18:36.160 --> 0:18:39.760
<v Speaker 1>one of the cool kids for like a week, so yeah,

0:18:39.760 --> 0:18:41.919
<v Speaker 1>so it's a relatively small scope at the time, and

0:18:42.080 --> 0:18:43.960
<v Speaker 1>in fact, the scope was so small that one of

0:18:44.000 --> 0:18:46.639
<v Speaker 1>the founders would do something shocking. But we'll get to

0:18:46.840 --> 0:18:52.639
<v Speaker 1>that after we take a quick break and thank our sponsors. So, Lauren,

0:18:52.680 --> 0:18:56.040
<v Speaker 1>you alluded to something kind of radical that one of

0:18:56.080 --> 0:19:00.320
<v Speaker 1>the founders of odio would do, and it upen in

0:19:00.359 --> 0:19:04.360
<v Speaker 1>September two thousand and six. It was something that again

0:19:04.400 --> 0:19:08.919
<v Speaker 1>another controversial decision in hindsight, At the time, it didn't

0:19:08.960 --> 0:19:12.439
<v Speaker 1>seem that controversial, but now it surely does. Which is

0:19:12.440 --> 0:19:16.200
<v Speaker 1>that Evan Williams sent out a message to Odio investors

0:19:16.240 --> 0:19:18.880
<v Speaker 1>and said that he wanted to buy back the company's

0:19:18.880 --> 0:19:22.320
<v Speaker 1>stock from the investors because he didn't see the company

0:19:22.560 --> 0:19:26.200
<v Speaker 1>having any real direction. At that point, the podcast platform

0:19:26.240 --> 0:19:29.080
<v Speaker 1>had fallen flat and Twitter was still a very young

0:19:29.240 --> 0:19:32.639
<v Speaker 1>service a right, only a fewer than five thousand people

0:19:32.720 --> 0:19:35.359
<v Speaker 1>had registered for the service and the two months that

0:19:35.400 --> 0:19:39.159
<v Speaker 1>it had been available so far. Right. So eventually Williams

0:19:39.400 --> 0:19:43.840
<v Speaker 1>convinced the investors to accept the buy back. And so, uh,

0:19:43.920 --> 0:19:47.720
<v Speaker 1>there's not really a publicly available figure for how much

0:19:48.000 --> 0:19:51.199
<v Speaker 1>this buyback cost Williams out of his own money, but

0:19:51.440 --> 0:19:54.720
<v Speaker 1>the estimations are somewhere around the five million dollar mark,

0:19:54.760 --> 0:19:58.160
<v Speaker 1>because that's about how much funding Odeo had received earlier,

0:19:58.640 --> 0:20:01.719
<v Speaker 1>So five million dollars. But now the question, and it

0:20:01.760 --> 0:20:03.960
<v Speaker 1>wasn't the question then, but the question now is did

0:20:04.040 --> 0:20:07.359
<v Speaker 1>Williams have any idea how big Twitter was going to become?

0:20:07.400 --> 0:20:10.639
<v Speaker 1>And did he make that buying back in anticipation for

0:20:10.800 --> 0:20:14.640
<v Speaker 1>this crazy popular service? Was it earnest or was he

0:20:15.280 --> 0:20:18.920
<v Speaker 1>plotting ahead? And here's the thing. People describe Williams as

0:20:18.920 --> 0:20:25.600
<v Speaker 1>being incredibly uh, methodical, thoughtful, very quiet, very Some would

0:20:25.600 --> 0:20:29.680
<v Speaker 1>even use the term mackea Bellian. Uh, but that's quite

0:20:29.720 --> 0:20:32.600
<v Speaker 1>a term. It is quite a term. Yeah, that's that's

0:20:33.119 --> 0:20:36.400
<v Speaker 1>that's saying something very specific right there. But I think

0:20:36.720 --> 0:20:41.000
<v Speaker 1>I think everyone agrees that what Williams said was perfectly honest.

0:20:41.040 --> 0:20:44.440
<v Speaker 1>That the service did have fewer than five thousand users.

0:20:44.640 --> 0:20:47.080
<v Speaker 1>So there was no way of knowing at that moment

0:20:47.160 --> 0:20:50.640
<v Speaker 1>if those five thousand would ever be larger, Like there's

0:20:50.640 --> 0:20:52.480
<v Speaker 1>no way of knowing if if they would you know,

0:20:52.560 --> 0:20:56.359
<v Speaker 1>top out at twenty. But they did know that people

0:20:56.400 --> 0:20:58.840
<v Speaker 1>were using it a lot, and they were using it,

0:20:59.400 --> 0:21:01.880
<v Speaker 1>you know, obset Slee is probably being too strong, let's

0:21:01.880 --> 0:21:05.840
<v Speaker 1>say frequently but that that people were and and people

0:21:05.880 --> 0:21:08.440
<v Speaker 1>inside the company were using it so unlike that that

0:21:08.480 --> 0:21:11.240
<v Speaker 1>podcast platform that no one was using. People in the

0:21:11.240 --> 0:21:14.320
<v Speaker 1>company were using it so much that Odio had changed

0:21:14.480 --> 0:21:18.480
<v Speaker 1>its UH employee agreement to actually pick up their text

0:21:18.560 --> 0:21:22.080
<v Speaker 1>messaging fees because people were racking up four D text

0:21:22.080 --> 0:21:24.320
<v Speaker 1>message at the time. That was that was a big deal.

0:21:24.400 --> 0:21:26.320
<v Speaker 1>That was huge. I mean, no one had unlimited text

0:21:26.359 --> 0:21:29.359
<v Speaker 1>plans because who was going to send that many texts?

0:21:29.359 --> 0:21:34.080
<v Speaker 1>And they weren't saying necessarily anything, you know, profound. This was, hey,

0:21:34.600 --> 0:21:37.439
<v Speaker 1>I had an awesome waffle today, like that kind of stuff.

0:21:37.680 --> 0:21:40.720
<v Speaker 1>So there was there's at least some indication that the

0:21:40.760 --> 0:21:43.760
<v Speaker 1>service was compelling. Whether or not he knew that the

0:21:43.800 --> 0:21:46.720
<v Speaker 1>service was ever going to take off is still up

0:21:46.720 --> 0:21:50.199
<v Speaker 1>to a question. Most people, they fall into three camps.

0:21:50.960 --> 0:21:53.400
<v Speaker 1>They're either in the camp of, oh, he totally knew

0:21:53.480 --> 0:21:55.120
<v Speaker 1>that this was going to be a big thing and

0:21:55.160 --> 0:21:57.760
<v Speaker 1>he worked us out of it. Then there's the camp

0:21:57.760 --> 0:22:01.359
<v Speaker 1>of I don't think he pushed us out, but I

0:22:01.400 --> 0:22:03.600
<v Speaker 1>think I wish I had pushed back more. I wish

0:22:03.600 --> 0:22:06.000
<v Speaker 1>I had realized how big this thing was going to be,

0:22:06.000 --> 0:22:08.000
<v Speaker 1>because I I really would have liked a piece of that,

0:22:08.800 --> 0:22:11.160
<v Speaker 1>and then there's a third camp. It's like, No, he

0:22:11.240 --> 0:22:14.360
<v Speaker 1>was probably being very much upfront and honest, and he

0:22:14.400 --> 0:22:16.200
<v Speaker 1>hoped that it would become a big thing, but there

0:22:16.280 --> 0:22:18.800
<v Speaker 1>was no way, no guarantee at the time. Although I

0:22:18.800 --> 0:22:21.480
<v Speaker 1>don't know it's now that I think about it. Williams

0:22:21.480 --> 0:22:26.400
<v Speaker 1>proceeded to change Odia's name to Obvious Corp, which kind

0:22:26.400 --> 0:22:29.960
<v Speaker 1>of obviously this is gonna be huge. I guess there's

0:22:29.960 --> 0:22:32.480
<v Speaker 1>a lot of interpretations we can have in hindsight, but yes,

0:22:32.520 --> 0:22:34.520
<v Speaker 1>that is true. He did change the name Odio to

0:22:34.600 --> 0:22:37.600
<v Speaker 1>Obvious Corps. And he also did something else that that

0:22:37.920 --> 0:22:42.240
<v Speaker 1>again can be a little controversial. He fired Noah Glass. Now,

0:22:42.880 --> 0:22:45.440
<v Speaker 1>without Glass, I think most people would agree Twitter never

0:22:45.480 --> 0:22:49.760
<v Speaker 1>would have happened because Glass was constantly pushing for Twitter

0:22:49.880 --> 0:22:53.800
<v Speaker 1>to be a real product from Odio and he uh,

0:22:53.880 --> 0:22:56.639
<v Speaker 1>he was championing it. He was working on the product

0:22:56.680 --> 0:22:58.679
<v Speaker 1>all the time. He was trying to sell it to

0:22:58.760 --> 0:23:01.560
<v Speaker 1>the rest of Odio, and no one ever made the

0:23:01.600 --> 0:23:04.920
<v Speaker 1>reasons for the firing public. Yeah, I mean it's it's

0:23:04.920 --> 0:23:08.080
<v Speaker 1>we've we've both heard that Williams and Glass didn't apparently

0:23:08.119 --> 0:23:10.520
<v Speaker 1>get along very well. It was a personality class very

0:23:10.600 --> 0:23:13.240
<v Speaker 1>big personality clash in the sense that Williams was this

0:23:13.400 --> 0:23:16.800
<v Speaker 1>very kind of quiet, methodical person and Glass is known

0:23:16.840 --> 0:23:20.240
<v Speaker 1>as being loud and passionate. Some people called him volatile,

0:23:20.520 --> 0:23:22.639
<v Speaker 1>that he could lose his temper when things were not

0:23:22.720 --> 0:23:27.160
<v Speaker 1>going very well, and that the clash of those personalities

0:23:27.200 --> 0:23:30.359
<v Speaker 1>meant that it was just impossible for the two to

0:23:30.440 --> 0:23:34.560
<v Speaker 1>co coincide. They just could not coexist, should say, although

0:23:34.600 --> 0:23:37.200
<v Speaker 1>glass Is also said about it that he he suspects

0:23:37.240 --> 0:23:42.000
<v Speaker 1>he was pushed out by Williams because he Glass originally

0:23:42.040 --> 0:23:46.160
<v Speaker 1>wanted to spend Twitter out of odeo CEO of program. Yeah,

0:23:46.160 --> 0:23:49.000
<v Speaker 1>he said that I have this idea. I think Twitter

0:23:49.040 --> 0:23:51.240
<v Speaker 1>can stand alone as its own thing. I'll be I'll

0:23:51.240 --> 0:23:52.639
<v Speaker 1>be glad to be in charge of it. And at

0:23:52.640 --> 0:23:54.480
<v Speaker 1>the time he was thinking, oh, this is no problem

0:23:54.560 --> 0:23:58.159
<v Speaker 1>because no one else is expressing interest in this product idea,

0:23:58.400 --> 0:24:01.159
<v Speaker 1>and I'm really interested in it, so I'll take it over.

0:24:01.560 --> 0:24:04.720
<v Speaker 1>Everyone will be happy. But then that's not the way

0:24:04.760 --> 0:24:08.879
<v Speaker 1>it unfolded. So Yeah, he's definitely um done some interviews

0:24:08.920 --> 0:24:11.879
<v Speaker 1>more recently where he's kind of uh, you know it.

0:24:12.000 --> 0:24:14.880
<v Speaker 1>I mean, it's it's clear that he hurt runs deep there.

0:24:15.040 --> 0:24:17.879
<v Speaker 1>The pain is deep, because he says that it was

0:24:18.560 --> 0:24:21.680
<v Speaker 1>like being betrayed by your friends, and that he even

0:24:21.800 --> 0:24:24.760
<v Speaker 1>left San Francisco for a few years, went to Los

0:24:24.840 --> 0:24:28.240
<v Speaker 1>Angeles because he couldn't even bear the thought of working

0:24:28.240 --> 0:24:32.200
<v Speaker 1>in that industry anymore because it was such a painful experience. Um.

0:24:32.200 --> 0:24:34.520
<v Speaker 1>He has since come back to San Francisco and has

0:24:34.520 --> 0:24:38.760
<v Speaker 1>worked on other projects, uh, to varying degrees of success,

0:24:38.800 --> 0:24:42.840
<v Speaker 1>nothing obviously as successful as Twitter has been. Right um.

0:24:43.040 --> 0:24:45.480
<v Speaker 1>Over the next few months, the company would continue to

0:24:45.600 --> 0:24:51.879
<v Speaker 1>kind of slowly and quietly grow until until this insane

0:24:51.960 --> 0:24:55.439
<v Speaker 1>thing happened at south By Southwest. Yeah, March two thousand seven.

0:24:55.480 --> 0:24:58.800
<v Speaker 1>It debuts it south By Southwest and this is uh.

0:24:58.840 --> 0:25:01.360
<v Speaker 1>You know. South Southwest is one of those conferences that

0:25:01.640 --> 0:25:03.919
<v Speaker 1>if you are able to make a big splash and

0:25:04.000 --> 0:25:07.359
<v Speaker 1>get a lot of buzz, you are in a great

0:25:07.400 --> 0:25:12.440
<v Speaker 1>position because there's so many high powered executives and employees

0:25:12.520 --> 0:25:16.280
<v Speaker 1>from various companies who all are very influential in their

0:25:16.320 --> 0:25:19.360
<v Speaker 1>own right. If they start talking about your product, then

0:25:19.560 --> 0:25:23.240
<v Speaker 1>you are poised to make a big splash, at least

0:25:23.320 --> 0:25:25.879
<v Speaker 1>in the technology sector. It might take a while for

0:25:25.920 --> 0:25:29.240
<v Speaker 1>that to spill out to other groups, but in technology,

0:25:29.320 --> 0:25:33.120
<v Speaker 1>you are going to you're gonna perform like Gangbusters. Yeah,

0:25:33.160 --> 0:25:35.520
<v Speaker 1>and it won their Web Award that year. Yeah, so

0:25:35.640 --> 0:25:39.879
<v Speaker 1>I mean they definitely made a strong showing. And you know,

0:25:39.960 --> 0:25:43.160
<v Speaker 1>I hear tales about that south By Southwest, about people

0:25:43.240 --> 0:25:47.520
<v Speaker 1>you know, immediately getting addicted to this service Twitter and

0:25:47.520 --> 0:25:50.080
<v Speaker 1>and all joining their own Like everyone at south By

0:25:50.080 --> 0:25:53.040
<v Speaker 1>Southwest created their own little you you know, exclusive club,

0:25:53.119 --> 0:25:54.840
<v Speaker 1>a whole bunch of little people just sitting around in

0:25:54.920 --> 0:25:56.919
<v Speaker 1>rooms tweeting at each other. So the next thing, you know,

0:25:57.000 --> 0:26:00.720
<v Speaker 1>you know, like the CEO of Twitter is getting messages

0:26:00.760 --> 0:26:03.920
<v Speaker 1>from the CEO of Facebook, who's also getting messages from

0:26:03.960 --> 0:26:05.480
<v Speaker 1>you know, it's and it becomes like this kind of

0:26:05.520 --> 0:26:10.439
<v Speaker 1>crazy exclusive club. And it did a lot to raise

0:26:10.560 --> 0:26:12.960
<v Speaker 1>the awareness of Twitter. Although even at this point in

0:26:13.000 --> 0:26:16.720
<v Speaker 1>two thousand seven, I had heard of it but knew

0:26:16.760 --> 0:26:21.480
<v Speaker 1>nothing about it, so I was largely ignorant of what

0:26:21.520 --> 0:26:23.360
<v Speaker 1>Twitter was at this point. I think I had one

0:26:23.440 --> 0:26:25.359
<v Speaker 1>friend who was on Twitter who was talking about it

0:26:25.400 --> 0:26:27.480
<v Speaker 1>being really cool, but I was kind of like, whatever,

0:26:27.560 --> 0:26:30.600
<v Speaker 1>I really can't handle having another social media thing right now. Yeah,

0:26:30.680 --> 0:26:33.040
<v Speaker 1>I mean I was still busy on my Space. I

0:26:33.040 --> 0:26:35.879
<v Speaker 1>didn't join Facebook till two thousand seven, I did so

0:26:35.960 --> 0:26:39.080
<v Speaker 1>much live journaling. I actually did do live journaling too,

0:26:39.720 --> 0:26:42.879
<v Speaker 1>now that I think about it. But yeah, so April

0:26:43.560 --> 0:26:47.119
<v Speaker 1>thousand seven, that's when Twitter uh incorporated, right right right?

0:26:47.200 --> 0:26:49.640
<v Speaker 1>They spun off of Obvious Corpse that month into their

0:26:49.680 --> 0:26:52.320
<v Speaker 1>own separate company. And yeah, so just like a month,

0:26:52.440 --> 0:26:54.919
<v Speaker 1>maybe a month and a half after south By Southwest,

0:26:54.960 --> 0:26:57.960
<v Speaker 1>So at this point you could probably hear Noah Glass

0:26:58.760 --> 0:27:02.879
<v Speaker 1>crying out and be pretty bad. And then only a

0:27:02.880 --> 0:27:05.240
<v Speaker 1>couple of months later they would hold their first round

0:27:05.359 --> 0:27:09.520
<v Speaker 1>of um venture capitalist funding. Yep. And the estimate amount

0:27:09.560 --> 0:27:11.920
<v Speaker 1>because again this was a private company so they don't

0:27:11.960 --> 0:27:15.000
<v Speaker 1>have to release their figures to the public, but the

0:27:15.119 --> 0:27:17.440
<v Speaker 1>estimated amount of money they raised was around five point

0:27:17.520 --> 0:27:20.560
<v Speaker 1>seven million dollars, so already right on par with what

0:27:20.680 --> 0:27:23.159
<v Speaker 1>Odio was raising back in the day. So the company

0:27:23.240 --> 0:27:25.560
<v Speaker 1>that you know, Twitter originally was just gonna be a

0:27:25.560 --> 0:27:28.120
<v Speaker 1>product of Odio. It wasn't going to be its own thing,

0:27:28.760 --> 0:27:31.240
<v Speaker 1>and now it's until it definitely was. Yeah, it's already

0:27:31.320 --> 0:27:36.040
<v Speaker 1>rivaling the company that that's that spawned it. Another big

0:27:36.119 --> 0:27:38.840
<v Speaker 1>happening in two thousand and seven, in August um the

0:27:38.920 --> 0:27:43.040
<v Speaker 1>hashtag debut It was suggested by user Christmas Cina at

0:27:43.119 --> 0:27:46.200
<v Speaker 1>Christmasina who suggested it in in a tweet. He just said,

0:27:46.200 --> 0:27:49.360
<v Speaker 1>how do you feel about using pound for groups as

0:27:49.400 --> 0:27:52.520
<v Speaker 1>in pound bar camp and then message, which made it

0:27:52.800 --> 0:27:56.480
<v Speaker 1>way easier to search for specific things on Twitter. Now,

0:27:56.840 --> 0:27:59.520
<v Speaker 1>at this point, Twitter didn't even have its own uh

0:27:59.640 --> 0:28:02.879
<v Speaker 1>in rated search. You could search tweets through other means,

0:28:03.600 --> 0:28:06.160
<v Speaker 1>but using the hashtag made it a lot easier because otherwise,

0:28:06.200 --> 0:28:09.240
<v Speaker 1>if you just searched a random term, it would pull

0:28:09.320 --> 0:28:11.680
<v Speaker 1>up everything on Twitter that had that word in it.

0:28:12.000 --> 0:28:14.399
<v Speaker 1>With the hashtag, it made it much more easy to

0:28:14.640 --> 0:28:18.119
<v Speaker 1>uh to find something specific. Yeah, so, yeah, it was.

0:28:18.200 --> 0:28:20.639
<v Speaker 1>It was a good idea. In fact, that's another interesting thing.

0:28:20.720 --> 0:28:22.679
<v Speaker 1>I didn't really touch on it in my research, but

0:28:22.800 --> 0:28:26.040
<v Speaker 1>a lot of the innovations of Twitter come to us

0:28:26.080 --> 0:28:28.920
<v Speaker 1>because of the way users use Twitter. It's not something

0:28:28.920 --> 0:28:30.960
<v Speaker 1>that was built by the engineers and then filtered out.

0:28:31.000 --> 0:28:34.960
<v Speaker 1>It was that people saw ways of increasing Twitter's utility,

0:28:35.400 --> 0:28:39.200
<v Speaker 1>and then Twitter said, yeah, we should totally make that

0:28:39.400 --> 0:28:42.680
<v Speaker 1>real like official. It's a greater than some of its

0:28:42.680 --> 0:28:45.240
<v Speaker 1>parts kind of gig. Yeah. Yeah, some people get a

0:28:45.280 --> 0:28:48.800
<v Speaker 1>little more cynical about the approach of that more like

0:28:49.080 --> 0:28:51.760
<v Speaker 1>Twitter is very good at stealing the ideas that users have,

0:28:51.840 --> 0:28:55.400
<v Speaker 1>but let's be we'll be generous, uh at any rate.

0:28:55.480 --> 0:28:59.720
<v Speaker 1>And on in October nine seven, Google acquires Jaiku. So

0:28:59.760 --> 0:29:02.080
<v Speaker 1>you aready know the writings on the wall, and Google

0:29:02.080 --> 0:29:04.840
<v Speaker 1>buys your company. It seems to be I mean, it's

0:29:04.880 --> 0:29:08.520
<v Speaker 1>a joke, but it's also if you look at the

0:29:08.520 --> 0:29:11.080
<v Speaker 1>the number of services that Google has introduced and then

0:29:11.120 --> 0:29:13.520
<v Speaker 1>look at the number of services that Google has uh

0:29:13.800 --> 0:29:17.440
<v Speaker 1>eventually closed the doors on, it's it's a it's not

0:29:17.480 --> 0:29:19.880
<v Speaker 1>a great batting average for Google. Right, It's not like

0:29:19.920 --> 0:29:23.720
<v Speaker 1>there's a ton of of services that were around back

0:29:23.760 --> 0:29:27.320
<v Speaker 1>then that Google introduced that are still around. They tend

0:29:27.360 --> 0:29:29.959
<v Speaker 1>to cannibalize a little bit and steal little bits of

0:29:29.960 --> 0:29:33.000
<v Speaker 1>companies and keep the people in the services that they

0:29:33.000 --> 0:29:35.400
<v Speaker 1>really like and then kind of go ball to the

0:29:35.440 --> 0:29:38.080
<v Speaker 1>whole thing. Yeah, you might see some of the technology

0:29:38.120 --> 0:29:40.560
<v Speaker 1>incorporated and some of the other stuff, like Google Docs

0:29:40.680 --> 0:29:45.120
<v Speaker 1>keeps getting more and more uh advanced and complex, partly

0:29:45.160 --> 0:29:48.960
<v Speaker 1>because some of those features were cannibalized from other services.

0:29:49.400 --> 0:29:52.920
<v Speaker 1>At any rate. Uh. People debated for a while which

0:29:52.960 --> 0:29:55.920
<v Speaker 1>service was going to win out Twitter or Jaiku, but

0:29:56.360 --> 0:29:59.400
<v Speaker 1>Twitter already had a headstart with users. It was much

0:29:59.440 --> 0:30:01.720
<v Speaker 1>better known in United States, had gone through that explosion

0:30:01.720 --> 0:30:04.400
<v Speaker 1>thanks to the south by Southwest, and so it would

0:30:04.600 --> 0:30:06.960
<v Speaker 1>be a few years, but eventually Google would announce it

0:30:06.960 --> 0:30:09.880
<v Speaker 1>would stop supporting Jaiku, closing it down in January two

0:30:09.920 --> 0:30:13.200
<v Speaker 1>thousand twelve. So it did stick around for a really

0:30:13.240 --> 0:30:15.520
<v Speaker 1>long time, longer than I thought it did. It wasn't

0:30:15.600 --> 0:30:17.360
<v Speaker 1>until I did this research that I realized it was

0:30:17.360 --> 0:30:19.960
<v Speaker 1>still around as late as January two twelve. I thought it,

0:30:20.400 --> 0:30:24.400
<v Speaker 1>oh yeah, um, But around around this time, in late

0:30:24.400 --> 0:30:27.479
<v Speaker 1>two thousand seven, Twitter had all of eight employees still

0:30:27.520 --> 0:30:30.080
<v Speaker 1>and they were still very much in development despite all

0:30:30.120 --> 0:30:32.880
<v Speaker 1>of this terrific success that they were finding. Throughout the

0:30:32.880 --> 0:30:35.320
<v Speaker 1>course of the year, it was offline for a total

0:30:35.360 --> 0:30:39.200
<v Speaker 1>of nearly six days for maintenance and overload of servers. Yeah.

0:30:39.240 --> 0:30:42.479
<v Speaker 1>In fact, um that also became a running joke, especially

0:30:42.520 --> 0:30:45.160
<v Speaker 1>in the early days of Twitter, about how frequently is

0:30:45.160 --> 0:30:48.040
<v Speaker 1>Twitter down as opposed to you know what's going on

0:30:48.040 --> 0:30:51.240
<v Speaker 1>on Twitter? Like is Twitter still working right now? Would

0:30:51.400 --> 0:30:53.240
<v Speaker 1>be a joke, and it would continue to be a

0:30:53.280 --> 0:30:56.840
<v Speaker 1>joke for a while. But we'll talk more about that extensively. Actually. Yeah,

0:30:57.240 --> 0:31:03.160
<v Speaker 1>So incredibly important day wers history. March two thousand eight,

0:31:04.240 --> 0:31:07.000
<v Speaker 1>monumental day for Twitter. That was when I sent my

0:31:07.080 --> 0:31:10.400
<v Speaker 1>first tweet from the John Strickland account at John Strickland.

0:31:10.400 --> 0:31:13.600
<v Speaker 1>That's me, Uh, and I wrote the article. Here's the

0:31:13.600 --> 0:31:15.920
<v Speaker 1>tweet says. You know, I wrote the article on how

0:31:15.920 --> 0:31:18.680
<v Speaker 1>Twitter works months ago, and yet I'm just getting into

0:31:18.680 --> 0:31:22.200
<v Speaker 1>it now. And uh. Since then, I've written about fifteen

0:31:22.200 --> 0:31:27.120
<v Speaker 1>thousand more tweets, mostly about what I was eating. April

0:31:27.160 --> 0:31:30.000
<v Speaker 1>two eight, one of the most famous tweets is sent

0:31:30.440 --> 0:31:32.840
<v Speaker 1>in that month, and we're talking about actually famous, not

0:31:33.000 --> 0:31:37.200
<v Speaker 1>not joke famous. This, this is for real from a person. This,

0:31:37.200 --> 0:31:41.960
<v Speaker 1>this tweet affected this person's life phenomenally because if it

0:31:42.000 --> 0:31:44.480
<v Speaker 1>hadn't gone out, I don't know how this person's life

0:31:44.480 --> 0:31:47.440
<v Speaker 1>would have we would be very different. But all the

0:31:47.440 --> 0:31:50.760
<v Speaker 1>tweet said was arrested and it was from James Buck.

0:31:50.920 --> 0:31:53.920
<v Speaker 1>And if you remember, that tweet came from James Buck

0:31:53.960 --> 0:31:58.080
<v Speaker 1>after he had been taken into custody by Egyptian authorities.

0:31:58.640 --> 0:32:02.240
<v Speaker 1>He had attended an anti government protest and was arrested

0:32:02.280 --> 0:32:04.920
<v Speaker 1>as a result. So he sends out this tweet, His

0:32:05.000 --> 0:32:07.880
<v Speaker 1>friends see it, and then they start spreading the word

0:32:07.920 --> 0:32:11.160
<v Speaker 1>around and quit. Before you know it, everyone has heard

0:32:11.280 --> 0:32:14.440
<v Speaker 1>about this uh this tweet going out, and it brings

0:32:14.480 --> 0:32:16.640
<v Speaker 1>the attention of the United States government to the case,

0:32:17.080 --> 0:32:21.320
<v Speaker 1>and eventually the outcry pressures the Egyptian authorities to release Buck,

0:32:21.320 --> 0:32:28.000
<v Speaker 1>who then sends out another tweet free. Pretty awesome. So yeah, interesting,

0:32:28.160 --> 0:32:31.720
<v Speaker 1>interesting story. I remember when that broke, and I think

0:32:31.720 --> 0:32:33.920
<v Speaker 1>it was right around that time where I was really thinking,

0:32:34.360 --> 0:32:37.040
<v Speaker 1>maybe this is more than just a way of me

0:32:37.200 --> 0:32:40.320
<v Speaker 1>expressing any random thought that pops into my head that

0:32:40.400 --> 0:32:45.560
<v Speaker 1>I can whittle down two characters. So May two thousand eight,

0:32:45.800 --> 0:32:50.200
<v Speaker 1>Twitter holds around of funding and secures fifteen million dollars,

0:32:50.600 --> 0:32:53.440
<v Speaker 1>which is interesting when you think this is before Twitter

0:32:53.520 --> 0:32:56.320
<v Speaker 1>had any sort of business plan that I was aware of.

0:32:57.760 --> 0:32:59.880
<v Speaker 1>It was part of the joke at the time, wasn't it. Yeah, yeah,

0:32:59.880 --> 0:33:03.040
<v Speaker 1>they were. They were raising money, but and they were

0:33:03.080 --> 0:33:06.800
<v Speaker 1>spending money, but there was no way of making money

0:33:06.840 --> 0:33:09.360
<v Speaker 1>with Twitter. Everyone agreed that it was important that it

0:33:09.440 --> 0:33:11.800
<v Speaker 1>was useful, that people love the service. They were willing

0:33:11.880 --> 0:33:15.600
<v Speaker 1>to spend hours of their day collectively, maybe not all

0:33:15.640 --> 0:33:17.360
<v Speaker 1>at once, but you know, if you they add up,

0:33:17.920 --> 0:33:20.080
<v Speaker 1>they spent a lot of time on the service. But

0:33:20.960 --> 0:33:23.600
<v Speaker 1>there wasn't any way of monetizing that at the moment. Yeah,

0:33:23.640 --> 0:33:26.200
<v Speaker 1>there wasn't even any plan to begin that that they

0:33:26.200 --> 0:33:28.400
<v Speaker 1>were talking about the public to it anyway. Yeah, yeah,

0:33:28.400 --> 0:33:31.400
<v Speaker 1>they might have had some ideas about advertising or promoted

0:33:31.440 --> 0:33:33.720
<v Speaker 1>tweets or whatever, but that was all internal. None of

0:33:33.760 --> 0:33:37.080
<v Speaker 1>that was was it was communicated outward, and so it

0:33:37.200 --> 0:33:39.800
<v Speaker 1>just became this. The two big jokes about Twitter were

0:33:40.560 --> 0:33:43.120
<v Speaker 1>is the service down? And how the heck are they

0:33:43.120 --> 0:33:45.520
<v Speaker 1>going to make money? Why are people investing millions of

0:33:45.560 --> 0:33:48.120
<v Speaker 1>dollars in this thing that that so far has no

0:33:48.160 --> 0:33:51.160
<v Speaker 1>way of making money making money um? And and that

0:33:51.160 --> 0:33:54.760
<v Speaker 1>that that fail rate was so large that the company

0:33:54.840 --> 0:33:58.360
<v Speaker 1>started its own standalone blog to give users status updates

0:33:58.400 --> 0:34:01.680
<v Speaker 1>on downtime, because, as anyone who has been kind of

0:34:01.680 --> 0:34:05.520
<v Speaker 1>addicted to Twitter knows, it's it's very distressing when when

0:34:05.520 --> 0:34:07.880
<v Speaker 1>you would see that fail whale, which, by the way,

0:34:07.960 --> 0:34:09.879
<v Speaker 1>I think I think the fail whale might even be

0:34:10.000 --> 0:34:12.399
<v Speaker 1>retired now it is it is. I've got a note

0:34:12.400 --> 0:34:15.080
<v Speaker 1>on that later on. But but but some but some

0:34:15.160 --> 0:34:17.120
<v Speaker 1>introduction to to the fail whale. I want to do

0:34:17.280 --> 0:34:20.280
<v Speaker 1>to do a quick side note, um, the fail whale,

0:34:20.400 --> 0:34:23.520
<v Speaker 1>which if you have never seen it before is a

0:34:23.560 --> 0:34:26.080
<v Speaker 1>picture of these kind of cute little birds carrying this

0:34:26.160 --> 0:34:28.520
<v Speaker 1>cute little whale in in this in this net and

0:34:28.520 --> 0:34:31.920
<v Speaker 1>they're flying the whale over over the seas, and and

0:34:31.920 --> 0:34:33.960
<v Speaker 1>it was Twitter's four O four page for a very

0:34:34.000 --> 0:34:39.560
<v Speaker 1>long time. I'm a debut sometime around around two eight UM.

0:34:39.600 --> 0:34:42.480
<v Speaker 1>It had been created by this artist and designer Yeing

0:34:42.640 --> 0:34:45.640
<v Speaker 1>lou Um who just made it as like a virtual

0:34:45.680 --> 0:34:48.160
<v Speaker 1>birthday card to send to friends in other locations around

0:34:48.160 --> 0:34:50.359
<v Speaker 1>the world. She she didn't even have any intent of

0:34:50.400 --> 0:34:53.839
<v Speaker 1>monetizing it for a very long time. The birds, she says,

0:34:53.920 --> 0:34:57.000
<v Speaker 1>we're working against all odds to make the impossible happen

0:34:57.440 --> 0:34:59.920
<v Speaker 1>in her case, particularly being with these far away for

0:35:00.040 --> 0:35:02.439
<v Speaker 1>ends of hers. But eventually she thought it was keute

0:35:02.520 --> 0:35:04.600
<v Speaker 1>enough that she put up on I stock photo and

0:35:04.640 --> 0:35:09.320
<v Speaker 1>that's where Stone grabbed it. And it became so iconic

0:35:09.400 --> 0:35:11.760
<v Speaker 1>that I mean that that she's had like fan clubs

0:35:11.800 --> 0:35:14.759
<v Speaker 1>and T shirts and crazy merchandise made like drinks and

0:35:14.800 --> 0:35:17.440
<v Speaker 1>club events have been named after her. Fail Whale. Yeah. Well,

0:35:17.520 --> 0:35:20.440
<v Speaker 1>I remember when when I first found out that that

0:35:20.520 --> 0:35:24.319
<v Speaker 1>was the the term the fail whale, Like I knew

0:35:24.320 --> 0:35:26.680
<v Speaker 1>that the whale was the four oh four picture. I

0:35:26.760 --> 0:35:28.920
<v Speaker 1>must have seen it a dozen times before anyone had

0:35:28.920 --> 0:35:31.440
<v Speaker 1>called it the fail whale too, and I was like, oh,

0:35:31.480 --> 0:35:34.360
<v Speaker 1>that is cute. So yeah, back in the day, the

0:35:34.360 --> 0:35:37.440
<v Speaker 1>fail whale popped up pretty much any time Twitter servers

0:35:37.480 --> 0:35:41.200
<v Speaker 1>got overloaded, which but as the as the service began

0:35:41.280 --> 0:35:45.480
<v Speaker 1>to gain popularity, they brought more servers onto the whole

0:35:45.719 --> 0:35:50.440
<v Speaker 1>the whole product, but often the use would outstrip the capacity,

0:35:50.600 --> 0:35:54.319
<v Speaker 1>especially spikes. Yeah, like any any event that would have

0:35:54.400 --> 0:35:57.200
<v Speaker 1>a lot of activity around it, so things like you

0:35:57.200 --> 0:35:59.759
<v Speaker 1>pretty much knew that your event had made it when

0:35:59.760 --> 0:36:03.600
<v Speaker 1>you made Twitter crash, right, So south By Southwest was

0:36:03.640 --> 0:36:05.799
<v Speaker 1>a big one because you had a lot of the

0:36:05.800 --> 0:36:09.040
<v Speaker 1>heavy users of Twitter all in one place at one time,

0:36:09.560 --> 0:36:13.560
<v Speaker 1>all active. But other big events, things like the Oscars,

0:36:14.200 --> 0:36:18.440
<v Speaker 1>Super Bowl, you know it loves sporting events. Ce S

0:36:18.520 --> 0:36:21.799
<v Speaker 1>was another one, big one. Yeah, So anytime any any

0:36:21.840 --> 0:36:25.200
<v Speaker 1>company had a big announcement, Apple, Apple was famous for

0:36:25.280 --> 0:36:28.239
<v Speaker 1>making Twitter crash. Anytime Steve Jobs was going to take

0:36:28.280 --> 0:36:30.680
<v Speaker 1>the stage or get it, Twitter is gonna go down.

0:36:31.239 --> 0:36:33.440
<v Speaker 1>So you know that that was you know, it was

0:36:33.480 --> 0:36:36.080
<v Speaker 1>a reality for a long time. These days, it's pretty

0:36:36.200 --> 0:36:40.240
<v Speaker 1>rare to see Twitter not working. They've they've definitely built

0:36:40.239 --> 0:36:44.200
<v Speaker 1>out the redundancy in the capacity quite a bit. And um,

0:36:44.280 --> 0:36:46.480
<v Speaker 1>I can't remember the last time when I tried to

0:36:46.560 --> 0:36:48.480
<v Speaker 1>use Twitter and it was down. In fact, I can

0:36:48.520 --> 0:36:51.320
<v Speaker 1>remember more frequently times when I was trying to reach

0:36:51.360 --> 0:36:54.479
<v Speaker 1>Google services and Google Services were down or Facebook was down,

0:36:54.560 --> 0:36:56.439
<v Speaker 1>But I can't remember the last time Twitter was down.

0:36:57.000 --> 0:36:58.799
<v Speaker 1>It probably wasn't even that long ago. I just wasn't.

0:36:59.000 --> 0:37:02.680
<v Speaker 1>I just wasn't using when it happened. But at any rate, Uh.

0:37:02.719 --> 0:37:05.520
<v Speaker 1>In August two thousand eight, that's when the next huge

0:37:05.680 --> 0:37:08.920
<v Speaker 1>event happens. That's when tech Stuffs episode on Twitter publishes,

0:37:08.960 --> 0:37:12.440
<v Speaker 1>which submits Twitter as a real thing. So west thing

0:37:12.440 --> 0:37:15.160
<v Speaker 1>that was that was pretty but yeah, yeah, you know

0:37:15.400 --> 0:37:19.600
<v Speaker 1>once yeah yeah, I mean, like, you know, A T

0:37:19.719 --> 0:37:22.439
<v Speaker 1>and T was nothing until we covered them last year,

0:37:22.560 --> 0:37:28.959
<v Speaker 1>So um, we're hubris. So October six eight, that's when

0:37:29.280 --> 0:37:33.200
<v Speaker 1>co founder Jack Dorsey steps down as the CEO of Twitter.

0:37:33.280 --> 0:37:35.920
<v Speaker 1>Now he had been acting as CEO for a while,

0:37:37.160 --> 0:37:40.680
<v Speaker 1>but he ends up becoming the chairman of the board. Meanwhile,

0:37:40.880 --> 0:37:44.759
<v Speaker 1>the chairman of the board, Evan Williams, becomes the CEO.

0:37:44.920 --> 0:37:47.360
<v Speaker 1>So they do what I call the old corporate switcher

0:37:47.400 --> 0:37:51.840
<v Speaker 1>root they just switched places. Now. Uh. One of the

0:37:51.920 --> 0:37:53.920
<v Speaker 1>articles I read it was from the New York Times

0:37:53.920 --> 0:37:58.160
<v Speaker 1>and actually cited employees saying Dorsey was not the easiest

0:37:58.200 --> 0:38:01.640
<v Speaker 1>man to work for that his he's he was, he

0:38:01.719 --> 0:38:05.600
<v Speaker 1>was brilliant, but his leadership skills were, or maybe his

0:38:05.840 --> 0:38:09.799
<v Speaker 1>personnel skills of being able to handle personal relationships over

0:38:10.239 --> 0:38:12.839
<v Speaker 1>you know, that it was just rough that if things

0:38:12.840 --> 0:38:18.120
<v Speaker 1>weren't going well, it made the employment process uncomfortable. Maybe

0:38:18.320 --> 0:38:21.120
<v Speaker 1>his vision was terrific, but his day to day running

0:38:21.200 --> 0:38:23.560
<v Speaker 1>of the company was less than ideal something like that,

0:38:23.600 --> 0:38:27.080
<v Speaker 1>at least from the employee standpoint. Right. So Williams takes

0:38:27.120 --> 0:38:30.520
<v Speaker 1>over and Dorsey ends up being the chairman of the board,

0:38:30.520 --> 0:38:34.839
<v Speaker 1>and according to at least some of the articles I read,

0:38:34.880 --> 0:38:39.320
<v Speaker 1>Dorsey's uh, Dorset's change meant that he was no longer

0:38:39.360 --> 0:38:43.000
<v Speaker 1>really involved in the company in any day to day

0:38:44.440 --> 0:38:46.319
<v Speaker 1>But Dorsey was working on some other stuff too. So

0:38:46.320 --> 0:38:50.000
<v Speaker 1>we'll talk about that later, because we have reached the

0:38:50.000 --> 0:38:53.200
<v Speaker 1>point where we are going to conclude this episode. We

0:38:53.239 --> 0:38:56.239
<v Speaker 1>are going to pick up and UH and explain what

0:38:56.320 --> 0:38:59.719
<v Speaker 1>happens after this switcheroo. A lot of stuff happens in

0:38:59.760 --> 0:39:04.239
<v Speaker 1>twit history, but guys, if you have any suggestions for

0:39:04.360 --> 0:39:07.480
<v Speaker 1>topics that we should cover here on tech Stuff, let

0:39:07.600 --> 0:39:10.000
<v Speaker 1>us know. Maybe there's a company you've always wanted to

0:39:10.040 --> 0:39:12.840
<v Speaker 1>hear about that we haven't covered, or maybe it's a

0:39:12.840 --> 0:39:16.200
<v Speaker 1>technology or maybe it's just some sort of trend in technology.

0:39:16.239 --> 0:39:20.040
<v Speaker 1>Anything is is available, Just let us know. Send us

0:39:20.040 --> 0:39:23.040
<v Speaker 1>a message on email. Our address is tech Stuff at

0:39:23.200 --> 0:39:26.040
<v Speaker 1>Discovery dot com, or you can drop us a line

0:39:26.040 --> 0:39:28.200
<v Speaker 1>on one of the many social networks that we like

0:39:28.320 --> 0:39:33.040
<v Speaker 1>to hang out on Twitter, why do you know, Yeah,

0:39:33.200 --> 0:39:36.439
<v Speaker 1>at tech Stuff hs W for Twitter, and we're also

0:39:36.520 --> 0:39:40.839
<v Speaker 1>tech Stuff HSW on Facebook and the Tumblers. So come

0:39:40.920 --> 0:39:43.239
<v Speaker 1>check us out, be part of this, and we will

0:39:43.280 --> 0:39:48.759
<v Speaker 1>talk to you again really soon for more on this

0:39:48.920 --> 0:39:51.399
<v Speaker 1>and bouthands of other topics. Does it has to works

0:39:51.440 --> 0:39:57.560
<v Speaker 1>dot com