1 00:00:00,120 --> 00:00:03,120 Speaker 1: What you really need to know about the biggest password 2 00:00:03,200 --> 00:00:08,280 Speaker 1: breach ever, why the web browser you use actually matters, 3 00:00:09,119 --> 00:00:13,760 Speaker 1: how to prepare for Amazon's biggest Prime Day yet. Plus 4 00:00:14,000 --> 00:00:17,400 Speaker 1: your tech questions answered. What's going on. I'm Rich Demiro 5 00:00:17,600 --> 00:00:21,040 Speaker 1: and this is Rich on Tech. This is the show 6 00:00:21,040 --> 00:00:22,840 Speaker 1: where I talk about the tech stuff I think you 7 00:00:22,840 --> 00:00:25,360 Speaker 1: should know about. It's also the place where I answer 8 00:00:25,400 --> 00:00:30,040 Speaker 1: your questions about technology. I believe the tech should be interesting, useful, 9 00:00:30,120 --> 00:00:33,920 Speaker 1: and fun. But when something deserves a little criticism, I 10 00:00:34,000 --> 00:00:36,120 Speaker 1: will not hold back. I'm here to give you the 11 00:00:36,159 --> 00:00:40,320 Speaker 1: clarity and perspective you need in our fast changing world. 12 00:00:41,000 --> 00:00:45,000 Speaker 1: Phone lines are open at triple A rich one oh one. 13 00:00:45,000 --> 00:00:48,640 Speaker 1: That's eight eight eight seven four to two four one 14 00:00:48,960 --> 00:00:52,480 Speaker 1: zero one eight eight eight rich one oh one. Give 15 00:00:52,479 --> 00:00:54,440 Speaker 1: me a call if you have a question about technology. 16 00:00:54,560 --> 00:00:59,040 Speaker 1: Email is also open. Just go to richon Tech dot 17 00:00:59,120 --> 00:01:03,880 Speaker 1: tv hit contact, send your message right there. We've got 18 00:01:03,880 --> 00:01:09,120 Speaker 1: some great guests this week. Adrian Lemao, ching CEO of Clicks, 19 00:01:09,720 --> 00:01:12,119 Speaker 1: is going to join us to talk about their breakout 20 00:01:12,240 --> 00:01:15,360 Speaker 1: keyboard case. Yes, you can add a physical keyboard to 21 00:01:15,400 --> 00:01:18,080 Speaker 1: your smartphone, and they are doing it. We'll talk about 22 00:01:18,120 --> 00:01:21,080 Speaker 1: that and later in the show. Molly defranc She will 23 00:01:21,160 --> 00:01:24,600 Speaker 1: join me to talk about taking control of screen time 24 00:01:24,680 --> 00:01:29,520 Speaker 1: in your family. She's the author of Digital Detos. Got 25 00:01:29,520 --> 00:01:34,759 Speaker 1: the book right here, the two week Tech Reset for Kids. Yes, 26 00:01:35,560 --> 00:01:37,920 Speaker 1: many families out there need that. I know that for 27 00:01:38,000 --> 00:01:41,839 Speaker 1: a fact. Well, welcome once again to the show. Thanks 28 00:01:41,840 --> 00:01:45,080 Speaker 1: for joining me, and thanks for streaming the first part 29 00:01:45,120 --> 00:01:48,800 Speaker 1: of the show on the KTLA plus app. This week 30 00:01:48,840 --> 00:01:53,040 Speaker 1: took me to Mexico City for a brand new tech show. 31 00:01:53,200 --> 00:01:56,600 Speaker 1: It's called Electronics Home. Now I'm back in the studio, 32 00:01:56,720 --> 00:01:58,680 Speaker 1: but I just got back from Mexico City. Just to 33 00:01:58,680 --> 00:02:02,120 Speaker 1: be clear, it's called Electronics Home. This is the first 34 00:02:02,240 --> 00:02:04,400 Speaker 1: year they did this show. The organizers asked if they 35 00:02:04,440 --> 00:02:06,400 Speaker 1: can bring me down to Mexico City. I said, sure, 36 00:02:06,440 --> 00:02:09,000 Speaker 1: why not. I've never been there before. And I think 37 00:02:09,040 --> 00:02:11,840 Speaker 1: that the more you experience travel and the more you 38 00:02:11,919 --> 00:02:15,560 Speaker 1: experience the world, the better perspective you have on just 39 00:02:15,600 --> 00:02:19,160 Speaker 1: about everything, including technology and personally. I love to travel 40 00:02:19,200 --> 00:02:21,840 Speaker 1: because it always forces me to try new things with 41 00:02:21,919 --> 00:02:24,360 Speaker 1: technology and to check out new gadgets and to just 42 00:02:24,400 --> 00:02:27,919 Speaker 1: see what it's like to make your way around this world. 43 00:02:28,360 --> 00:02:30,160 Speaker 1: The group behind this show has been running a major 44 00:02:30,200 --> 00:02:33,120 Speaker 1: electronics show in Brazil for the past two decades. They 45 00:02:33,200 --> 00:02:36,919 Speaker 1: recently expanded into Argentina and now Mexico City, so they 46 00:02:36,960 --> 00:02:40,440 Speaker 1: have a trifecta of Latin America. Now. The show itself 47 00:02:40,520 --> 00:02:43,600 Speaker 1: was very small, really small, compared to something like CS 48 00:02:43,600 --> 00:02:47,200 Speaker 1: in Las Vegas or IFA in Berlin, both shows that 49 00:02:47,240 --> 00:02:49,919 Speaker 1: I've attended, and it's a start. Now. Many of the 50 00:02:49,960 --> 00:02:52,400 Speaker 1: companies were from China that were exhibiting their products. There 51 00:02:52,400 --> 00:02:55,080 Speaker 1: were a few from Europe and the US as well. 52 00:02:55,120 --> 00:02:58,320 Speaker 1: But the big takeaway for me many but number one, 53 00:02:58,360 --> 00:03:01,920 Speaker 1: Mexico is an emerging market. People there are getting disposable income, 54 00:03:02,240 --> 00:03:05,160 Speaker 1: so more people are spending money. That means opportunity. But 55 00:03:05,320 --> 00:03:08,560 Speaker 1: here's the thing. Price still matters more than brand for 56 00:03:08,639 --> 00:03:11,720 Speaker 1: a lot of consumers there. That's a challenge if you're 57 00:03:11,760 --> 00:03:14,640 Speaker 1: a premium brand going into a market because think about it, 58 00:03:14,919 --> 00:03:17,520 Speaker 1: why would you spend fifty dollars as a consumer in 59 00:03:17,520 --> 00:03:19,920 Speaker 1: Mexico on a charging cable when you know you can 60 00:03:19,960 --> 00:03:22,800 Speaker 1: get one for five And so that's the challenge of 61 00:03:22,840 --> 00:03:25,959 Speaker 1: these brands here. They're working to educate consumers explaining, hey, 62 00:03:26,320 --> 00:03:28,800 Speaker 1: we've got stuff that's better quality. It means it's going 63 00:03:28,840 --> 00:03:30,760 Speaker 1: to be longer lasting. It's going to be safer for 64 00:03:30,800 --> 00:03:33,400 Speaker 1: your other tech products out there. So that was one 65 00:03:33,440 --> 00:03:35,360 Speaker 1: thing I saw. The other is that some of these brands, 66 00:03:35,360 --> 00:03:37,800 Speaker 1: like a Mofi are doing a sub brand like a 67 00:03:37,880 --> 00:03:40,720 Speaker 1: Mofi Essentials, which is, you know a little bit of 68 00:03:40,800 --> 00:03:44,000 Speaker 1: a I guess like a maybe not lesser quality, but 69 00:03:44,080 --> 00:03:46,200 Speaker 1: it maybe has a few less features than the main 70 00:03:46,240 --> 00:03:48,640 Speaker 1: brands so that they can charge less but still get 71 00:03:48,680 --> 00:03:52,200 Speaker 1: that good brand. Tariffs, of course another hot topic. I 72 00:03:52,280 --> 00:03:54,760 Speaker 1: asked just about every company there about them. Now, these 73 00:03:54,760 --> 00:03:57,720 Speaker 1: companies aren't scared of tariffs in general because they're very 74 00:03:57,800 --> 00:03:59,640 Speaker 1: used to them. Tariffs have been around forever, that is 75 00:03:59,640 --> 00:04:02,520 Speaker 1: not a new concept. What bothered the CEOs and the 76 00:04:02,520 --> 00:04:05,520 Speaker 1: people I spoke with is the unpredictability that they're seeing 77 00:04:05,600 --> 00:04:08,120 Speaker 1: right now. It's really hard to plan when you don't 78 00:04:08,120 --> 00:04:09,720 Speaker 1: know if the tariff is going to be ten percent 79 00:04:09,800 --> 00:04:13,560 Speaker 1: next week or forty percent, and that uncertainty is what's 80 00:04:13,640 --> 00:04:15,800 Speaker 1: leading to a lot of stress, especially as we head 81 00:04:15,800 --> 00:04:18,359 Speaker 1: into the holidays. How much is my pricing going to 82 00:04:18,400 --> 00:04:21,719 Speaker 1: be for a particular product now. As for Mexico City itself, 83 00:04:21,760 --> 00:04:25,479 Speaker 1: I was really impressed. This is a massive historical city 84 00:04:25,520 --> 00:04:28,120 Speaker 1: with lots of energy. I had no idea going there 85 00:04:28,160 --> 00:04:30,320 Speaker 1: that it was like on top of a mountain range 86 00:04:30,400 --> 00:04:34,560 Speaker 1: or whatever, so really high elevation. It's actually higher than Denver, 87 00:04:35,080 --> 00:04:37,880 Speaker 1: over seven thousand feet compared to you know, we know Denver. 88 00:04:38,080 --> 00:04:41,440 Speaker 1: Remember back to great school math. What's a mile hundred 89 00:04:41,440 --> 00:04:43,880 Speaker 1: and eighty feet high mile high city? There you go, 90 00:04:44,279 --> 00:04:47,279 Speaker 1: it's higher than Denver. Now, I felt it only on 91 00:04:47,360 --> 00:04:49,520 Speaker 1: my run. When I took a run and I was like, oh, 92 00:04:49,520 --> 00:04:52,080 Speaker 1: I'm breathing heavy. That's when I realized the air was 93 00:04:52,120 --> 00:04:55,159 Speaker 1: really thin. The people are great in Mexico City. The 94 00:04:55,160 --> 00:04:59,320 Speaker 1: food is awesome and your money goes very far there. 95 00:05:00,160 --> 00:05:02,320 Speaker 1: The most expensive meal I think I had was about 96 00:05:02,320 --> 00:05:04,000 Speaker 1: thirty five dollars. That was at it like what I 97 00:05:04,000 --> 00:05:07,800 Speaker 1: would consider a tourist trap. And yes I did try grasshoppers. 98 00:05:08,520 --> 00:05:12,000 Speaker 1: Grasshoppers on guacamole. I don't I mean, look, I had 99 00:05:12,000 --> 00:05:13,640 Speaker 1: to do it. I'm in you know, when in Rome, 100 00:05:13,720 --> 00:05:16,600 Speaker 1: right in this case Mexico City. Let's see what else 101 00:05:16,680 --> 00:05:19,320 Speaker 1: I walked everywhere. I took ubers. They were also cheap. 102 00:05:20,080 --> 00:05:22,880 Speaker 1: I went to the Wahwei store, so they've got their 103 00:05:22,960 --> 00:05:25,200 Speaker 1: version of Rodeo drive. And of course I had to 104 00:05:25,279 --> 00:05:27,600 Speaker 1: check out the Wahwei store because we can't have Huahwei 105 00:05:27,640 --> 00:05:30,880 Speaker 1: here in the US. And I'm not kidding you walk 106 00:05:30,920 --> 00:05:33,440 Speaker 1: into this store. If I blindfolded you and walked you 107 00:05:33,480 --> 00:05:35,159 Speaker 1: into this store and took off the blindfold and I 108 00:05:35,160 --> 00:05:37,320 Speaker 1: said where are you, you would say, oh, I'm in 109 00:05:37,360 --> 00:05:40,800 Speaker 1: an Apple store and wrong answer. No, you were in 110 00:05:40,920 --> 00:05:44,280 Speaker 1: Ahahwei store. It looks identical, like literally someone just came 111 00:05:44,320 --> 00:05:47,200 Speaker 1: here to the US took pictures of the Wahwei store 112 00:05:47,279 --> 00:05:49,640 Speaker 1: or the Apple store and said, yeah, just make that 113 00:05:50,839 --> 00:05:53,159 Speaker 1: and so yes, a little bit of a copycat. But 114 00:05:53,240 --> 00:05:55,240 Speaker 1: the phones, I will tell you, I checked out the 115 00:05:55,279 --> 00:05:59,919 Speaker 1: cameras really impressive. Like it's incredible how many choices of 116 00:06:00,040 --> 00:06:03,120 Speaker 1: smartphones they have in overseas places like Europe and Mexico 117 00:06:03,160 --> 00:06:06,080 Speaker 1: and China compared to the US and the US we 118 00:06:06,120 --> 00:06:11,360 Speaker 1: are pretty much limited to Samsung, Apple, Pixel and Motorola 119 00:06:11,480 --> 00:06:13,159 Speaker 1: is like probably a tiny bit of the market. But 120 00:06:13,160 --> 00:06:15,400 Speaker 1: in other countries you've got all these other brands opo 121 00:06:16,040 --> 00:06:21,240 Speaker 1: zte a SEUs or is it a a sir Huaweih 122 00:06:21,279 --> 00:06:23,480 Speaker 1: of course, I mean really a lot of brands out there. 123 00:06:24,600 --> 00:06:27,279 Speaker 1: But what strikes me every time I travel is just 124 00:06:27,360 --> 00:06:31,280 Speaker 1: how much tech has transformed the game. So I can't 125 00:06:31,320 --> 00:06:33,960 Speaker 1: remember the last time I needed cash in a country 126 00:06:34,000 --> 00:06:36,320 Speaker 1: that I went to. Because you can use tap to 127 00:06:36,360 --> 00:06:39,160 Speaker 1: pay for just about everything, you don't need to trans 128 00:06:40,000 --> 00:06:42,840 Speaker 1: convert your cash anymore. I didn't need a new simcard, 129 00:06:42,880 --> 00:06:44,960 Speaker 1: so I recently switched to a phone plan that now 130 00:06:45,000 --> 00:06:48,360 Speaker 1: includes international roaming, which is really convenient. I don't have 131 00:06:48,440 --> 00:06:50,880 Speaker 1: to do anything, just turn on my phone. Now, you 132 00:06:50,960 --> 00:06:53,160 Speaker 1: do pay more per month, so I do not recommend 133 00:06:53,200 --> 00:06:56,000 Speaker 1: you switch to a plan that has international roaming unless 134 00:06:56,040 --> 00:06:59,240 Speaker 1: you travel abroad a lot. Otherwise you're paying every month 135 00:06:59,279 --> 00:07:02,520 Speaker 1: a little bit more for that, you know, for that service, 136 00:07:02,600 --> 00:07:05,039 Speaker 1: So you don't necessarily need that unless you're traveling a lot. 137 00:07:05,200 --> 00:07:07,560 Speaker 1: And e SIM is a great bet. I tested out 138 00:07:07,600 --> 00:07:10,080 Speaker 1: two of them while I was in Mexico, Aerolow, which 139 00:07:10,120 --> 00:07:11,960 Speaker 1: I've talked about many times on the show, and then 140 00:07:12,000 --> 00:07:15,280 Speaker 1: a new one called Saley s Ai L s A 141 00:07:15,400 --> 00:07:18,880 Speaker 1: I L E Y s A I L E Y 142 00:07:19,800 --> 00:07:22,880 Speaker 1: s AI L why Sale And they both worked great. 143 00:07:22,960 --> 00:07:25,280 Speaker 1: And like I said, Tap to pay is everywhere, so 144 00:07:25,520 --> 00:07:28,080 Speaker 1: use that. Lean on that. Make sure your card, whatever 145 00:07:28,120 --> 00:07:31,320 Speaker 1: card you're using, does not charge foreign transaction fees. So 146 00:07:31,400 --> 00:07:33,760 Speaker 1: an Apple Wallet is something else I figured out. If 147 00:07:33,760 --> 00:07:36,600 Speaker 1: you want to change your default card that pops up 148 00:07:36,640 --> 00:07:39,240 Speaker 1: when you tap to pay, just slide it to the front. 149 00:07:39,280 --> 00:07:41,080 Speaker 1: So literally just press and hold it in your Apple 150 00:07:41,120 --> 00:07:43,240 Speaker 1: Wallet and slide it to the front and that will 151 00:07:43,240 --> 00:07:45,360 Speaker 1: be your default card. Took me a bit to figure 152 00:07:45,400 --> 00:07:47,160 Speaker 1: that one out. Android, you can just go into the 153 00:07:47,160 --> 00:07:49,600 Speaker 1: card and press set as default. Now, when it comes 154 00:07:49,600 --> 00:07:51,760 Speaker 1: to currency conversions, you can also do that right on 155 00:07:51,800 --> 00:07:53,960 Speaker 1: your phone. This was another thing I figured out. On 156 00:07:54,000 --> 00:07:56,280 Speaker 1: the iPhone. You can swipe down and you can just 157 00:07:56,360 --> 00:07:58,400 Speaker 1: type in like two hundred and forty pass and it'll 158 00:07:58,440 --> 00:08:01,560 Speaker 1: convert it instantly into dollar, So that was pretty cool. 159 00:08:01,800 --> 00:08:04,240 Speaker 1: They also have built in conversions in the Calculator app. 160 00:08:04,280 --> 00:08:06,360 Speaker 1: Look in the lower left hand corner. You tap the 161 00:08:06,360 --> 00:08:09,120 Speaker 1: little calculator icon. It says do conversions. You tap that 162 00:08:09,240 --> 00:08:12,640 Speaker 1: and boom, No need to download anything extra Now an Android, 163 00:08:12,640 --> 00:08:16,200 Speaker 1: I recommend the XE app that'll do conversions pretty easily. 164 00:08:16,960 --> 00:08:19,400 Speaker 1: Other travel tips I picked up add a widget to 165 00:08:19,440 --> 00:08:22,520 Speaker 1: your home screen with your time zone back home to 166 00:08:22,560 --> 00:08:24,520 Speaker 1: make it easy to know what time it is back home. 167 00:08:25,440 --> 00:08:28,600 Speaker 1: Download offline maps before you travel so that you can 168 00:08:28,680 --> 00:08:30,960 Speaker 1: navigate even if you don't have service, Like there may 169 00:08:31,000 --> 00:08:33,120 Speaker 1: come a time when you're going from the airport to 170 00:08:33,160 --> 00:08:36,080 Speaker 1: your hotel and you don't have service or connectivity just 171 00:08:36,160 --> 00:08:38,959 Speaker 1: yet because maybe you haven't gotten your eSIM activated or whatever. 172 00:08:39,360 --> 00:08:42,120 Speaker 1: You might need to navigate download those offline maps. That 173 00:08:42,240 --> 00:08:44,960 Speaker 1: is great. Now the other big thing, and this is 174 00:08:45,000 --> 00:08:47,600 Speaker 1: a really pro tip that I've took me a while 175 00:08:47,640 --> 00:08:49,480 Speaker 1: to figure this one out, but when you go to 176 00:08:49,520 --> 00:08:51,680 Speaker 1: a different country and you search on Google for the 177 00:08:51,720 --> 00:08:55,320 Speaker 1: first time, it's going to change your region to that country. 178 00:08:55,559 --> 00:08:57,679 Speaker 1: And what does that mean? All of your search results 179 00:08:57,720 --> 00:09:00,359 Speaker 1: are going to come up in my case as Mexico 180 00:09:00,440 --> 00:09:03,360 Speaker 1: search results right or whatever country you're in, like you 181 00:09:03,400 --> 00:09:06,240 Speaker 1: might be in Italy and get Italian search results. That's 182 00:09:06,240 --> 00:09:08,280 Speaker 1: not going to be very helpful for you as an American. 183 00:09:08,520 --> 00:09:10,360 Speaker 1: So what you want to do is go into your 184 00:09:10,360 --> 00:09:13,360 Speaker 1: Google account, which is your profile picture upper right hand 185 00:09:13,400 --> 00:09:16,920 Speaker 1: corner of the Google main page, and it'll say settings, 186 00:09:17,360 --> 00:09:19,880 Speaker 1: So you can go manage your Google account and you'll 187 00:09:19,920 --> 00:09:22,920 Speaker 1: see your settings and all you have to search for 188 00:09:23,040 --> 00:09:25,920 Speaker 1: is region settings and once you do that, you can 189 00:09:25,960 --> 00:09:29,840 Speaker 1: search that to your standard. Let me just I'm trying 190 00:09:29,840 --> 00:09:32,680 Speaker 1: to do this as I talk to you here, but yeah, 191 00:09:32,720 --> 00:09:34,720 Speaker 1: as you go into your oh here it is lower 192 00:09:34,800 --> 00:09:38,360 Speaker 1: right hand corner. Sorry, settings, okay, and it says search settings. 193 00:09:38,760 --> 00:09:41,560 Speaker 1: And then you go into let's see where is it 194 00:09:42,240 --> 00:09:45,679 Speaker 1: other settings, and it says language and region and you 195 00:09:45,720 --> 00:09:49,120 Speaker 1: tap that and it says results language filter and results 196 00:09:49,160 --> 00:09:51,440 Speaker 1: region is what you want to change back to the US. 197 00:09:51,720 --> 00:09:53,200 Speaker 1: And I'll put this all on the website so you 198 00:09:53,240 --> 00:09:55,680 Speaker 1: know it. But that is key because otherwise you're gonna 199 00:09:55,679 --> 00:09:58,480 Speaker 1: get all those results for your local area that you're 200 00:09:58,760 --> 00:10:01,080 Speaker 1: not gonna make any sense to you. So change the 201 00:10:01,120 --> 00:10:05,200 Speaker 1: default region to United States, and that way you can 202 00:10:05,240 --> 00:10:08,360 Speaker 1: get your your standard Google results that you like. And yes, 203 00:10:08,440 --> 00:10:11,480 Speaker 1: chat GBT. This is my first major international trip with 204 00:10:11,559 --> 00:10:15,319 Speaker 1: chat GBT and it's incredible. I mean it did everything 205 00:10:15,360 --> 00:10:17,560 Speaker 1: for me, from telling me the neighborhoods to visit to 206 00:10:17,600 --> 00:10:20,760 Speaker 1: the things to do and translating menus. I mean it 207 00:10:20,800 --> 00:10:23,839 Speaker 1: was really great. You know, I love Google's AI mode. 208 00:10:23,960 --> 00:10:26,120 Speaker 1: That did not work in Mexico because I guess it's 209 00:10:26,120 --> 00:10:28,320 Speaker 1: a regional thing here in the US. Still, so I 210 00:10:28,360 --> 00:10:31,480 Speaker 1: ended up using perplexity a lot, which is also excellent. 211 00:10:31,600 --> 00:10:34,520 Speaker 1: So if you're not trying perplexity, check that out. But 212 00:10:34,600 --> 00:10:38,160 Speaker 1: the bottom line. The world indeed feels a lot smaller 213 00:10:38,200 --> 00:10:40,760 Speaker 1: and more accessible than ever, and it is all thanks 214 00:10:41,160 --> 00:10:43,240 Speaker 1: to that little phone in your pocket. Lean on it, 215 00:10:43,440 --> 00:10:45,880 Speaker 1: use it, and with these tips you will be a 216 00:10:45,920 --> 00:10:48,920 Speaker 1: pro traveler. All right. Coming up, I'm gonna tell you 217 00:10:48,920 --> 00:10:50,680 Speaker 1: about the camera app that I was testing over in 218 00:10:50,720 --> 00:10:54,000 Speaker 1: Mexico City gives your photos a cool film like vibe. 219 00:10:54,000 --> 00:10:55,840 Speaker 1: And we're going to take some of your calls at 220 00:10:55,840 --> 00:10:58,439 Speaker 1: triple eight rich one oh one. That's eight eight eight 221 00:10:58,720 --> 00:11:01,599 Speaker 1: seven four to two one zero one. Give me a 222 00:11:01,640 --> 00:11:03,960 Speaker 1: call if you have a question about technology. This is 223 00:11:04,120 --> 00:11:07,959 Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich 224 00:11:08,000 --> 00:11:11,319 Speaker 1: Demiro here hanging out with you, talking technology at triple 225 00:11:11,360 --> 00:11:14,800 Speaker 1: eight rich one oh one. That's eight eight eight seven 226 00:11:14,920 --> 00:11:18,800 Speaker 1: four to two four one zero one. The website for 227 00:11:18,880 --> 00:11:23,320 Speaker 1: the show is richon Tech dot tv. There you can 228 00:11:23,360 --> 00:11:25,679 Speaker 1: get show notes and you can also email me by 229 00:11:25,760 --> 00:11:29,040 Speaker 1: hitting contact up at the top. Let's go to Oscar 230 00:11:29,280 --> 00:11:34,960 Speaker 1: in Winchester, California. Oscar, you are on with Rich. What's up, Hi, Rich? 231 00:11:35,920 --> 00:11:42,600 Speaker 2: I've got a a question about the U in my 232 00:11:42,679 --> 00:11:51,480 Speaker 2: Windows ten desktop. I have Microsoft Outlook that I have 233 00:11:51,559 --> 00:11:55,600 Speaker 2: to have. I got it to go, Daddy, and then 234 00:11:55,720 --> 00:12:04,160 Speaker 2: Microsoft exchange, and uh, I would like to be able 235 00:12:04,240 --> 00:12:08,040 Speaker 2: to uninstall it because their font site on it for 236 00:12:08,080 --> 00:12:12,720 Speaker 2: some reason. Got I think it's when it added, you know, 237 00:12:12,840 --> 00:12:17,960 Speaker 2: one of the AI options or something, and the font 238 00:12:18,000 --> 00:12:22,080 Speaker 2: size got in in uh to the largest and I 239 00:12:22,080 --> 00:12:27,880 Speaker 2: can't get it down. And then right now, also there 240 00:12:28,000 --> 00:12:32,520 Speaker 2: are there's a Microsoft notification that that that is up 241 00:12:32,520 --> 00:12:35,079 Speaker 2: on the screen that stays up that I can't get without, 242 00:12:35,920 --> 00:12:39,040 Speaker 2: so it covers my Outlook screen and I can't get 243 00:12:39,040 --> 00:12:43,960 Speaker 2: to the inbox or anything without this notification coming up. 244 00:12:44,400 --> 00:12:46,320 Speaker 1: So you want to start over or are you? Are 245 00:12:46,360 --> 00:12:47,680 Speaker 1: you going to reinstall Outlook? 246 00:12:48,880 --> 00:12:52,640 Speaker 2: Yeah? The thing, well, let me give you a not more. 247 00:12:52,760 --> 00:12:57,160 Speaker 2: It's it's more like a standalone version of Outlook. 248 00:12:57,559 --> 00:12:59,599 Speaker 1: Right, so you want to get the one from Microsoft, 249 00:12:59,640 --> 00:12:59,960 Speaker 1: the new one. 250 00:13:01,000 --> 00:13:03,680 Speaker 2: It's not right, it's not it's the new version. It's 251 00:13:03,720 --> 00:13:04,559 Speaker 2: not the one that. 252 00:13:06,360 --> 00:13:07,160 Speaker 3: Came in. 253 00:13:07,559 --> 00:13:13,320 Speaker 2: Like I had used to have Office thirteen on there, 254 00:13:14,080 --> 00:13:18,360 Speaker 2: and it's had Outlook that is removed. So now it 255 00:13:18,360 --> 00:13:23,600 Speaker 2: doesn't show in up apps and features. Okay, so it 256 00:13:23,640 --> 00:13:29,360 Speaker 2: doesn't show in the program files or program files eighty six. 257 00:13:29,760 --> 00:13:31,760 Speaker 1: Okay, Well here's what I would do. So it sounds 258 00:13:31,760 --> 00:13:35,199 Speaker 1: like if you don't want to use this Outlook anymore, 259 00:13:35,840 --> 00:13:38,360 Speaker 1: then you want to uninstall it. And that sounds like 260 00:13:38,800 --> 00:13:41,040 Speaker 1: you're going to reinstall the new version of Outlook, which 261 00:13:41,080 --> 00:13:43,240 Speaker 1: you can download from Microsoft as well. They have like 262 00:13:43,280 --> 00:13:46,320 Speaker 1: a free version you can get for Windows. So what 263 00:13:46,360 --> 00:13:47,760 Speaker 1: I would do is you got to go into your 264 00:13:47,800 --> 00:13:51,600 Speaker 1: settings on Windows. So if you go into Settings, just 265 00:13:51,679 --> 00:13:56,320 Speaker 1: type in the search bar add or remove programs, and 266 00:13:56,400 --> 00:13:59,800 Speaker 1: it should bring up System Settings at to remove programs 267 00:14:00,320 --> 00:14:02,520 Speaker 1: and you'll see a list of all of your apps there, 268 00:14:02,600 --> 00:14:05,080 Speaker 1: so it'll say installed apps. And up at the top 269 00:14:05,120 --> 00:14:07,760 Speaker 1: there's a search bar. You can type in Outlook and 270 00:14:07,880 --> 00:14:10,800 Speaker 1: you should find the version of Outlook that you're looking for. 271 00:14:11,480 --> 00:14:13,000 Speaker 1: And so once you do that, you're going to see 272 00:14:13,000 --> 00:14:15,560 Speaker 1: a couple little dots on the right hand side and 273 00:14:15,800 --> 00:14:19,600 Speaker 1: it'll say advanced options or uninstall, and you want to 274 00:14:19,680 --> 00:14:22,640 Speaker 1: just tap that uninstalled. Let it go through the process 275 00:14:22,640 --> 00:14:25,640 Speaker 1: of uninstalling that program from your computer, and then you 276 00:14:25,640 --> 00:14:28,320 Speaker 1: want to restart your computer. And then once you do that, 277 00:14:28,520 --> 00:14:33,200 Speaker 1: then you can go to the Outlook website. Let's see 278 00:14:33,200 --> 00:14:37,320 Speaker 1: here download Microsoft Outlook because there should be a version 279 00:14:37,320 --> 00:14:41,280 Speaker 1: of Outlook you can get for Yeah, the new Outlook 280 00:14:41,320 --> 00:14:44,960 Speaker 1: for Windows so it's free for anyone with Windows, and 281 00:14:45,000 --> 00:14:46,800 Speaker 1: that's a little bit different than the program that you're 282 00:14:46,800 --> 00:14:49,960 Speaker 1: talking about. I think this is more like a consumer 283 00:14:50,080 --> 00:14:53,120 Speaker 1: friendly version of Outlook than the standard ones that used 284 00:14:53,120 --> 00:14:55,840 Speaker 1: to come with the office programs. So you can then 285 00:14:56,160 --> 00:14:59,720 Speaker 1: view that in the Windows Store and you can download 286 00:14:59,720 --> 00:15:02,000 Speaker 1: that for free, and then you'll just have to reconnect 287 00:15:02,040 --> 00:15:05,160 Speaker 1: your email. And typically most email nowadays is all done 288 00:15:05,200 --> 00:15:07,600 Speaker 1: server side, so you should get all your emails in there. 289 00:15:07,840 --> 00:15:10,240 Speaker 1: If you're worried about your emails oscar being in the 290 00:15:10,280 --> 00:15:13,160 Speaker 1: old app, you might want to export those first before 291 00:15:13,200 --> 00:15:15,640 Speaker 1: you uninstall that app, so that way you have access 292 00:15:15,640 --> 00:15:18,040 Speaker 1: to your emails if you need them as a backup. 293 00:15:18,240 --> 00:15:20,160 Speaker 1: But that's what I would do, and then just reinstall 294 00:15:20,200 --> 00:15:22,640 Speaker 1: the new Windows or the new Outlook and you should 295 00:15:22,680 --> 00:15:27,160 Speaker 1: be just fine with that system, and that's fine. That's 296 00:15:27,400 --> 00:15:28,720 Speaker 1: the way to do it. So if you're getting these 297 00:15:29,280 --> 00:15:31,720 Speaker 1: random little things that are happening on your computer and 298 00:15:31,760 --> 00:15:33,880 Speaker 1: it's just not working out for you, get rid of it, 299 00:15:34,200 --> 00:15:36,960 Speaker 1: download the new one, and it's a whole refresh like 300 00:15:37,040 --> 00:15:40,160 Speaker 1: Outlook got a lot friendlier looking, I think than the 301 00:15:40,160 --> 00:15:43,680 Speaker 1: standard old version. And so I use the web version 302 00:15:43,680 --> 00:15:46,320 Speaker 1: of Outlook, which is completely different. But that's just because 303 00:15:46,400 --> 00:15:49,160 Speaker 1: I'm on a Mac most of the day and it's 304 00:15:49,200 --> 00:15:50,640 Speaker 1: just easier for me to do it that way, and 305 00:15:50,680 --> 00:15:52,320 Speaker 1: I have the installed version I do you know, I 306 00:15:52,320 --> 00:15:54,840 Speaker 1: have Outlook for Mac as well. There's just one little 307 00:15:54,880 --> 00:15:56,800 Speaker 1: feature that does not work for me. I've got this 308 00:15:56,920 --> 00:15:59,600 Speaker 1: like distribution list that I send an email to every week, 309 00:16:00,040 --> 00:16:02,960 Speaker 1: and for some reason, the Outlook for Mac does not 310 00:16:03,000 --> 00:16:05,960 Speaker 1: support that. And you know, they keep upgrading it because 311 00:16:05,960 --> 00:16:07,840 Speaker 1: it's brand new, But that's that's the reason I'm not 312 00:16:07,920 --> 00:16:10,720 Speaker 1: using that. Thanks for the call, Oscar, do appreciate it. 313 00:16:11,080 --> 00:16:13,040 Speaker 1: Thanks for the call. Eighty to eight rich one O 314 00:16:13,160 --> 00:16:16,240 Speaker 1: one eight eight eight seven four to two four one 315 00:16:16,520 --> 00:16:19,200 Speaker 1: zero one. Uh, let me tell you this and then 316 00:16:19,200 --> 00:16:22,720 Speaker 1: we got got to go to a break. But YouTube TV, 317 00:16:22,840 --> 00:16:26,280 Speaker 1: if you are a YouTube TV subscriber, a lot of 318 00:16:26,320 --> 00:16:29,920 Speaker 1: subscribers are seeing a surprise ten dollars discount. So if 319 00:16:29,960 --> 00:16:32,640 Speaker 1: you're paying, remember they raise prices up to like eighty 320 00:16:32,640 --> 00:16:35,160 Speaker 1: three dollars a month. Well, if you're a subscriber and 321 00:16:35,200 --> 00:16:37,040 Speaker 1: you've been a subscriber for a while, I guess they're 322 00:16:37,120 --> 00:16:40,440 Speaker 1: quietly rolling out this ten dollars discount for existing users, 323 00:16:40,760 --> 00:16:42,880 Speaker 1: so that'll bring your price back to seventy three dollars 324 00:16:42,920 --> 00:16:45,760 Speaker 1: for the next six months. So they're not promoting this. 325 00:16:45,760 --> 00:16:48,320 Speaker 1: This is not official, but if you go into your 326 00:16:48,440 --> 00:16:51,520 Speaker 1: YouTube account YouTube tv account, this is if you're paying 327 00:16:51,560 --> 00:16:54,400 Speaker 1: for the streaming service you know with all the TV channels, 328 00:16:55,160 --> 00:16:58,400 Speaker 1: log in on a desktop browser, go into Managed plan 329 00:16:59,040 --> 00:17:02,280 Speaker 1: on the YouTube tv website and the discount might show 330 00:17:02,320 --> 00:17:05,200 Speaker 1: up there as a gift, and if you accept the gift, 331 00:17:05,200 --> 00:17:07,320 Speaker 1: they'll take ten dollars off your account for the next 332 00:17:07,359 --> 00:17:10,600 Speaker 1: six months. So again, if you got YouTube TV, go in, 333 00:17:10,720 --> 00:17:13,399 Speaker 1: log in on a desktop browser, check Managed plan and 334 00:17:13,440 --> 00:17:15,800 Speaker 1: see if you have a ten dollars discount. Eighty to 335 00:17:15,800 --> 00:17:18,120 Speaker 1: eight rich one O one eight eight eight seven four 336 00:17:18,160 --> 00:17:21,719 Speaker 1: to two four one zero one. Back after this, Welcome 337 00:17:21,720 --> 00:17:24,080 Speaker 1: back to rich on Tech. Rich DeMuro here hanging out 338 00:17:24,119 --> 00:17:27,119 Speaker 1: with you talking technology at Triple eight Rich one O 339 00:17:27,240 --> 00:17:30,760 Speaker 1: one eighty eight seven four to two four one zero one. 340 00:17:31,880 --> 00:17:34,919 Speaker 1: Before the break, we were talking to Oscar about uninstalling 341 00:17:35,119 --> 00:17:38,360 Speaker 1: Outlook on his computer. Turns out it's not showing up 342 00:17:38,400 --> 00:17:42,200 Speaker 1: in that list of ad or remove programs. So when 343 00:17:42,240 --> 00:17:45,120 Speaker 1: that's happening, a couple things it could be. It could 344 00:17:45,160 --> 00:17:48,159 Speaker 1: be that it's part of Microsoft Office Suite, which has 345 00:17:48,160 --> 00:17:52,120 Speaker 1: sounded like Oscar said, so in that case you might 346 00:17:52,160 --> 00:17:55,000 Speaker 1: have to go to the Office Suite and uninstall it. 347 00:17:55,080 --> 00:17:58,120 Speaker 1: That way. There's also a third party program that might 348 00:17:58,119 --> 00:18:00,280 Speaker 1: be able to help. And this is in general, if 349 00:18:00,280 --> 00:18:02,199 Speaker 1: you want to uninstall some of the programs that are 350 00:18:02,200 --> 00:18:04,439 Speaker 1: on your computer that Windows is just not helping you do. 351 00:18:05,119 --> 00:18:09,920 Speaker 1: It's called Revo Uninstaller r e v O Uninstaller, and 352 00:18:10,240 --> 00:18:12,840 Speaker 1: this has a free version which can do some of 353 00:18:12,840 --> 00:18:16,520 Speaker 1: the basics for you. It'll uninstall your apps for free 354 00:18:16,640 --> 00:18:20,119 Speaker 1: Windows apps and a couple other things. But you know, 355 00:18:20,160 --> 00:18:22,120 Speaker 1: if you want kind of the pro version, you might 356 00:18:22,160 --> 00:18:23,880 Speaker 1: have to pay, but I would check out the free 357 00:18:23,960 --> 00:18:26,720 Speaker 1: version and just see if that helps. Let's go to 358 00:18:27,440 --> 00:18:31,840 Speaker 1: let's see Karina in Las Vegas, Krena. You're on with Rich. 359 00:18:33,320 --> 00:18:36,880 Speaker 4: Hi, Rich, Hi, thank you for taking my call. 360 00:18:37,160 --> 00:18:38,920 Speaker 1: Yeah, absolutely, what's going on? 361 00:18:40,080 --> 00:18:44,200 Speaker 4: Well, we used to have an exercise class here where 362 00:18:44,240 --> 00:18:48,080 Speaker 4: I live, and because I'm in a senior community and 363 00:18:48,600 --> 00:18:51,440 Speaker 4: they didn't rehire the gal. Well, I've got all these 364 00:18:51,520 --> 00:18:55,560 Speaker 4: videos that I've taped her classes on they're on my phone. 365 00:18:56,440 --> 00:18:59,359 Speaker 4: Excuse me, but I of course it's taking up so 366 00:18:59,440 --> 00:19:02,280 Speaker 4: much space, So I want to know where's the best 367 00:19:02,280 --> 00:19:05,360 Speaker 4: place and the easiest because I don't want a lot 368 00:19:05,960 --> 00:19:09,200 Speaker 4: a lot of complications of where I can store all 369 00:19:09,240 --> 00:19:10,440 Speaker 4: these videos. 370 00:19:11,000 --> 00:19:13,359 Speaker 1: How much? How much are we talking? Like how much 371 00:19:13,680 --> 00:19:16,080 Speaker 1: are they taking up? And what are you trying to 372 00:19:16,119 --> 00:19:17,919 Speaker 1: give them to her? Or are you trying to just 373 00:19:18,000 --> 00:19:18,360 Speaker 1: keep them? 374 00:19:19,280 --> 00:19:21,320 Speaker 4: I want to save them. I want to save them 375 00:19:21,320 --> 00:19:25,520 Speaker 4: for myself because now that we don't have her here anymore, 376 00:19:25,800 --> 00:19:28,120 Speaker 4: I want to still be able to use them when I'm. 377 00:19:27,920 --> 00:19:28,480 Speaker 5: In the gym. 378 00:19:29,560 --> 00:19:31,760 Speaker 1: Oh I see she still want to like, you still 379 00:19:31,800 --> 00:19:33,720 Speaker 1: want to watch these videos on your phone? 380 00:19:35,359 --> 00:19:39,400 Speaker 4: Well, yes, but I want to put them on another platform. 381 00:19:39,720 --> 00:19:42,560 Speaker 4: I guess that's what you call it, so that it 382 00:19:42,720 --> 00:19:44,920 Speaker 4: won't take up so much space on my phone, because 383 00:19:44,920 --> 00:19:48,439 Speaker 4: I keep getting that message to clear up the storage, 384 00:19:48,480 --> 00:19:52,560 Speaker 4: and it's because, yeah, I've got pictures and videos and 385 00:19:52,680 --> 00:19:56,119 Speaker 4: my grandkids and but right now what's more important is 386 00:19:56,840 --> 00:19:58,400 Speaker 4: these exercise videos. 387 00:19:58,480 --> 00:20:00,240 Speaker 1: Yeah, you got to get rid of these things. It's 388 00:20:00,240 --> 00:20:02,520 Speaker 1: like you can't do anything else on your phone because 389 00:20:02,520 --> 00:20:05,280 Speaker 1: of this. How do you know how much storage these 390 00:20:05,280 --> 00:20:07,439 Speaker 1: photo these videos are taking up? Roughly? Like are we 391 00:20:07,440 --> 00:20:10,200 Speaker 1: talking a gigabyte? Are we talking five? Gigs. 392 00:20:10,960 --> 00:20:14,280 Speaker 4: Okay, you're asking me a question. I said, I don't 393 00:20:14,320 --> 00:20:15,199 Speaker 4: know how to answer that. 394 00:20:15,240 --> 00:20:18,680 Speaker 1: I don't know, Okay. So the main thing is that 395 00:20:18,760 --> 00:20:20,919 Speaker 1: there's a couple. So it sounds to me like you 396 00:20:21,040 --> 00:20:23,640 Speaker 1: want to get these off your phone, but you also 397 00:20:23,720 --> 00:20:25,440 Speaker 1: want to be able to access them on your phone 398 00:20:25,480 --> 00:20:27,200 Speaker 1: in the future, so that if you wanted to refer 399 00:20:27,240 --> 00:20:28,480 Speaker 1: to them, it'd be easy to do that. 400 00:20:28,880 --> 00:20:30,520 Speaker 4: Now, yes, exactly. 401 00:20:30,680 --> 00:20:34,280 Speaker 1: Now, here's the thing. Are you paying for iCloud storage? 402 00:20:34,600 --> 00:20:34,800 Speaker 4: No? 403 00:20:34,960 --> 00:20:36,840 Speaker 1: Okay, you're not, Okay, So what I would do is, 404 00:20:37,040 --> 00:20:39,320 Speaker 1: I think, uh Karina, I think the best way to 405 00:20:39,400 --> 00:20:43,400 Speaker 1: do this is to really get a cloud service provider 406 00:20:43,920 --> 00:20:46,720 Speaker 1: where you can upload these photos or these videos and 407 00:20:46,760 --> 00:20:49,560 Speaker 1: then that way you'll still be able to access them, 408 00:20:49,680 --> 00:20:52,119 Speaker 1: but you will have them off your phone. So what 409 00:20:52,160 --> 00:20:54,800 Speaker 1: I would do is look for a provider. There are 410 00:20:54,800 --> 00:20:58,160 Speaker 1: a couple, so it depends on how big these attachments are. Right, 411 00:20:58,520 --> 00:21:00,760 Speaker 1: So if we're talking like a gig or two gigs, 412 00:21:01,240 --> 00:21:03,919 Speaker 1: most of the service providers will give you up to 413 00:21:04,040 --> 00:21:08,000 Speaker 1: like fifteen gigabytes of free storage, depending on the service provider. 414 00:21:08,480 --> 00:21:11,880 Speaker 1: So for instance, if you were to download Dropbox, what 415 00:21:11,960 --> 00:21:15,200 Speaker 1: you could do is you could upload these videos directly 416 00:21:15,240 --> 00:21:17,800 Speaker 1: from your phone to the Dropbox app, and then once 417 00:21:17,840 --> 00:21:20,320 Speaker 1: they're in the Dropbox app, you can delete them off 418 00:21:20,400 --> 00:21:24,240 Speaker 1: your phone. Now, Dropbox gives you two gigabytes of free storage. 419 00:21:24,760 --> 00:21:27,359 Speaker 1: So let me just take a look at the amount 420 00:21:27,440 --> 00:21:31,320 Speaker 1: of space of video is taking up on my phone. Okay, 421 00:21:31,600 --> 00:21:34,440 Speaker 1: so let's see. Here's a standard video that's about This 422 00:21:34,480 --> 00:21:37,760 Speaker 1: is about a minute long, and this video is taking 423 00:21:37,840 --> 00:21:41,320 Speaker 1: up about one hundred gigabyte one hundred megabytes. So if 424 00:21:41,359 --> 00:21:43,560 Speaker 1: we're doing the math on there, you know, it depends 425 00:21:43,600 --> 00:21:45,960 Speaker 1: on how much you need. The one that I probably 426 00:21:45,960 --> 00:21:48,560 Speaker 1: recommend is one Drive because they're going to give you 427 00:21:48,640 --> 00:21:52,000 Speaker 1: five gigs of storage for free, and it's pretty easy. 428 00:21:52,000 --> 00:21:54,359 Speaker 1: You could download one Drive, you can sign up and 429 00:21:54,400 --> 00:21:56,879 Speaker 1: that will give you five gigabytes of storage and you 430 00:21:56,880 --> 00:21:59,320 Speaker 1: can keep that on your phone and so you'll still 431 00:21:59,359 --> 00:22:02,600 Speaker 1: have access to these videos. The other one I'm looking 432 00:22:02,600 --> 00:22:05,520 Speaker 1: at is let's see here. So there's a service called 433 00:22:05,560 --> 00:22:09,040 Speaker 1: Pea Cloud which I was testing, and they're going to 434 00:22:09,119 --> 00:22:12,080 Speaker 1: give you ten gigabytes of free storage. And I've tested 435 00:22:12,080 --> 00:22:15,920 Speaker 1: this recently. It's exactly as it sounds. Ten gigabytes is 436 00:22:15,960 --> 00:22:19,560 Speaker 1: pretty good. So maybe start with that one. Let's see here, 437 00:22:20,000 --> 00:22:23,080 Speaker 1: So ten gigabytes for free. And what you would do 438 00:22:23,200 --> 00:22:26,800 Speaker 1: is you would just upload these videos to this this 439 00:22:27,240 --> 00:22:30,240 Speaker 1: pa cloud app, and then once they're on that app safely, 440 00:22:30,600 --> 00:22:32,760 Speaker 1: they'll be in the cloud. You can just delete them 441 00:22:32,800 --> 00:22:34,600 Speaker 1: off of your phone and they will still live in 442 00:22:34,640 --> 00:22:36,840 Speaker 1: the cloud. So that's the way I do it. And 443 00:22:36,880 --> 00:22:38,720 Speaker 1: then you can access them at any time through this 444 00:22:38,760 --> 00:22:41,960 Speaker 1: app on your phone, and it's very easy. I've tried 445 00:22:42,040 --> 00:22:44,800 Speaker 1: this and it's pretty simple to do, so that's probably 446 00:22:44,840 --> 00:22:47,480 Speaker 1: what I recommend. So go to the website pcloud dot 447 00:22:47,520 --> 00:22:50,920 Speaker 1: com or just download that app on your phone and 448 00:22:51,200 --> 00:22:53,560 Speaker 1: set it up, sign up, and then once you download 449 00:22:53,560 --> 00:22:55,959 Speaker 1: that app, take you know. The app will show you 450 00:22:56,000 --> 00:23:00,000 Speaker 1: in your gallery all your videos, find those little exercise video, 451 00:23:00,440 --> 00:23:02,639 Speaker 1: upload them to this app, and then you can delete 452 00:23:02,640 --> 00:23:05,159 Speaker 1: them one by one off your phone. And this is 453 00:23:05,240 --> 00:23:08,479 Speaker 1: free pretty much forever for that amount of storage. So 454 00:23:09,000 --> 00:23:10,600 Speaker 1: that's probably gonna be the easiest way to do it. 455 00:23:10,640 --> 00:23:12,480 Speaker 1: There are a million ways to do what you're talking about, 456 00:23:12,480 --> 00:23:15,000 Speaker 1: by the way, it's just a matter of like what 457 00:23:16,080 --> 00:23:17,920 Speaker 1: do you want to do with these videos afterwards? Like 458 00:23:17,960 --> 00:23:20,360 Speaker 1: if you just wanted to offload them from your computer 459 00:23:20,480 --> 00:23:22,680 Speaker 1: or your phone, I would say, you could just grab 460 00:23:22,720 --> 00:23:24,600 Speaker 1: a flash drive, plug it into the bottom of your 461 00:23:24,600 --> 00:23:27,240 Speaker 1: phone and drag these videos to that flash drive and 462 00:23:27,280 --> 00:23:30,200 Speaker 1: then delete them. But you said you wanted to follow 463 00:23:30,240 --> 00:23:33,919 Speaker 1: these exercise videos from your phone in the future, so 464 00:23:33,920 --> 00:23:35,960 Speaker 1: that's probably the best way to do it. Thanks for 465 00:23:35,960 --> 00:23:40,160 Speaker 1: the call, Kreta, appreciate it. Do appreciate that. Let's see here, 466 00:23:41,080 --> 00:23:42,639 Speaker 1: how long do we have Bobo before I got to 467 00:23:42,680 --> 00:23:46,679 Speaker 1: go to break? Okay, got time. So let me tell 468 00:23:46,720 --> 00:23:54,000 Speaker 1: you about this, this giant password leak because sixteen billion passwords. 469 00:23:54,560 --> 00:23:57,880 Speaker 1: Lots of headlines about this, Lots and lots of headlines, scary, 470 00:23:57,920 --> 00:24:00,960 Speaker 1: scary stuff. Everyone's saying you gotta change all your passwords 471 00:24:01,040 --> 00:24:04,440 Speaker 1: right now. That is not realistic. So this is being 472 00:24:04,480 --> 00:24:07,240 Speaker 1: called the largest data breach. Ever, a lot of this 473 00:24:07,400 --> 00:24:11,600 Speaker 1: was stolen via malware that logs your keystrokes, so it's 474 00:24:11,640 --> 00:24:14,600 Speaker 1: not necessarily like these companies were hacked. It was computers 475 00:24:14,640 --> 00:24:17,399 Speaker 1: that were hacked. And this is a gathering of stuff. 476 00:24:17,400 --> 00:24:19,040 Speaker 1: So a lot of people are debating whether this is 477 00:24:19,080 --> 00:24:21,879 Speaker 1: old or new. It doesn't matter. You still have to 478 00:24:21,920 --> 00:24:24,959 Speaker 1: treat this as a reminder to lock things down. So 479 00:24:25,040 --> 00:24:30,320 Speaker 1: number one, do not reuse passwords. If one password gets compromised, 480 00:24:30,480 --> 00:24:33,240 Speaker 1: the hackers will try to use it everywhere else. That's 481 00:24:33,280 --> 00:24:36,200 Speaker 1: why you don't want to reuse your passwords. Number two, 482 00:24:36,280 --> 00:24:39,240 Speaker 1: turn on two factor authentication. So you want to use 483 00:24:39,280 --> 00:24:42,600 Speaker 1: an app like two fas or pretty much any two 484 00:24:42,600 --> 00:24:45,040 Speaker 1: factor authentication app that you come across that you like. 485 00:24:45,160 --> 00:24:49,600 Speaker 1: You can use au these good Google Authenticator, Microsoft Authenticator. 486 00:24:49,640 --> 00:24:52,760 Speaker 1: They all have their pros and cons. Two fas is nice, 487 00:24:52,760 --> 00:24:55,719 Speaker 1: it works on iPhone and Android, and it's better than 488 00:24:55,720 --> 00:24:58,600 Speaker 1: getting those SMS codes. So sign up for an app 489 00:24:58,640 --> 00:25:00,600 Speaker 1: like that and then use a password. Man, I know 490 00:25:00,680 --> 00:25:03,680 Speaker 1: I'm a broken record. You got to use a password manager, 491 00:25:04,000 --> 00:25:06,840 Speaker 1: something like bitwarden, which is great. It's free, it's cross 492 00:25:06,880 --> 00:25:12,360 Speaker 1: platform that'll generate and store long unique passwords. Now, focus 493 00:25:12,440 --> 00:25:16,840 Speaker 1: on protecting your key accounts. Now in this password leak, 494 00:25:16,880 --> 00:25:21,160 Speaker 1: we've heard about Google, Apple, Facebook, We've heard about those 495 00:25:21,200 --> 00:25:25,560 Speaker 1: passwords being involved in this. Now, if your account is 496 00:25:25,680 --> 00:25:29,280 Speaker 1: out there with this password in the wild, yeah, there's 497 00:25:29,320 --> 00:25:31,040 Speaker 1: a chance that someone can log into your account. But 498 00:25:31,040 --> 00:25:33,520 Speaker 1: if you have two factor authentication, you're going to be 499 00:25:33,520 --> 00:25:36,359 Speaker 1: protected way more than if you don't. So do you 500 00:25:36,440 --> 00:25:38,920 Speaker 1: have to go out and change your password on these accounts? 501 00:25:39,440 --> 00:25:41,879 Speaker 1: If it's a password that you've been reusing for the 502 00:25:41,920 --> 00:25:44,439 Speaker 1: past ten years, absolutely get out there and change it, 503 00:25:44,800 --> 00:25:48,000 Speaker 1: because chances are it's in this dump. If it's not 504 00:25:48,080 --> 00:25:49,960 Speaker 1: a password that you've been reusing, if it's something in 505 00:25:49,960 --> 00:25:52,560 Speaker 1: a password manager, you're probably okay. And you have two 506 00:25:52,600 --> 00:25:56,000 Speaker 1: factor turned on, you're probably okay. Keep it in mind, 507 00:25:56,040 --> 00:25:58,159 Speaker 1: a lot of these hacks happen when people say, oh, 508 00:25:58,160 --> 00:26:01,240 Speaker 1: I got hacked on Facebook, hack on Google, I got 509 00:26:01,240 --> 00:26:04,800 Speaker 1: hacked on Instagram. It's not necessarily that someone is sitting 510 00:26:04,840 --> 00:26:06,760 Speaker 1: out there trying to hack your account. It's most of 511 00:26:06,800 --> 00:26:09,800 Speaker 1: the time you are being tricked into entering your password 512 00:26:10,119 --> 00:26:13,400 Speaker 1: on a fake website that is trying to steal your information. 513 00:26:13,880 --> 00:26:16,840 Speaker 1: So that's what's really happening a majority of the time. Now, 514 00:26:16,880 --> 00:26:19,240 Speaker 1: in this case, you know a lot of these passwords 515 00:26:19,280 --> 00:26:23,400 Speaker 1: were gotten via malware that steals your keystrokes from your computer. Again, 516 00:26:23,480 --> 00:26:26,160 Speaker 1: your computer was hacked at some point along the way. 517 00:26:26,640 --> 00:26:29,440 Speaker 1: And this happens when you download some random program or 518 00:26:29,800 --> 00:26:31,600 Speaker 1: you know, whatever you're doing on your computer that you 519 00:26:31,680 --> 00:26:33,640 Speaker 1: might install something that you're like, oh, wait a second, 520 00:26:33,680 --> 00:26:36,000 Speaker 1: why did I just do that? And then you've got 521 00:26:36,000 --> 00:26:39,120 Speaker 1: something that's logging what you're doing on there. Now, there 522 00:26:39,160 --> 00:26:43,360 Speaker 1: are some ways if you're curious. A website called cyber 523 00:26:43,440 --> 00:26:48,760 Speaker 1: News has a password leak checker, so they actually have 524 00:26:49,040 --> 00:26:51,160 Speaker 1: a website where you can go to you can type 525 00:26:51,200 --> 00:26:52,920 Speaker 1: in your password. I know this sounds scary, and I 526 00:26:52,920 --> 00:26:55,200 Speaker 1: don't recommend that you necessarily do this unless you are 527 00:26:55,760 --> 00:26:59,119 Speaker 1: typing in a password that's old and you've reused a 528 00:26:59,119 --> 00:27:01,680 Speaker 1: bunch and you're just sort of curious. So I typed 529 00:27:01,680 --> 00:27:03,800 Speaker 1: in a couple of my old, old passwords that I 530 00:27:03,840 --> 00:27:07,280 Speaker 1: was reusing a lot before I got smart, and sure enough, yeah, 531 00:27:07,280 --> 00:27:09,479 Speaker 1: it's like, oh yeah, those are out there. So if 532 00:27:09,480 --> 00:27:11,560 Speaker 1: you've got those passwords you want to try to put 533 00:27:11,560 --> 00:27:16,200 Speaker 1: into this website cybernews dot com slash password dash leak 534 00:27:16,440 --> 00:27:19,159 Speaker 1: dash check, and you can type in a password that 535 00:27:19,160 --> 00:27:21,920 Speaker 1: you've reused over the years and it will tell you, yeah, 536 00:27:21,920 --> 00:27:25,000 Speaker 1: that's out there. They've got thirty a database of thirty 537 00:27:25,000 --> 00:27:30,040 Speaker 1: three million passwords that are just sitting out there, exposed 538 00:27:30,080 --> 00:27:32,520 Speaker 1: on the open web. So if you're using one of 539 00:27:32,520 --> 00:27:35,639 Speaker 1: those passwords from back in the day, chances are yes, 540 00:27:35,720 --> 00:27:39,280 Speaker 1: it is been leaked. And again this is not new information. 541 00:27:39,840 --> 00:27:42,960 Speaker 1: This stuff. I'm telling you. The steps I'm telling you 542 00:27:43,000 --> 00:27:46,040 Speaker 1: to take right now are the same steps I would 543 00:27:46,040 --> 00:27:48,320 Speaker 1: have told you six months ago before we had these 544 00:27:48,320 --> 00:27:52,840 Speaker 1: scary headlines. It is the same main things. You have 545 00:27:52,920 --> 00:27:55,879 Speaker 1: to get used to using strong, unique passwords. Today I 546 00:27:55,960 --> 00:27:57,719 Speaker 1: was logging into a new account that I created at 547 00:27:57,720 --> 00:27:59,720 Speaker 1: a bank, and it was like, hey, do you want 548 00:27:59,720 --> 00:28:04,520 Speaker 1: to create You have to create these security questions. Answers 549 00:28:04,560 --> 00:28:07,439 Speaker 1: to security questions, name of the street you grew up on, 550 00:28:07,520 --> 00:28:09,800 Speaker 1: name of your best friend when you grew up. I 551 00:28:09,840 --> 00:28:12,200 Speaker 1: forget what the third one is. And I'm not kidding. 552 00:28:12,280 --> 00:28:15,560 Speaker 1: I don't use real answers to those questions. Because you 553 00:28:15,600 --> 00:28:17,359 Speaker 1: could figure out the street that I grew up on. 554 00:28:17,400 --> 00:28:19,159 Speaker 1: You could figure out my best friend's name when I 555 00:28:19,200 --> 00:28:22,119 Speaker 1: was a kid. That's pretty common knowledge, or my school, 556 00:28:22,160 --> 00:28:24,919 Speaker 1: my high school mascot. So what I do is I 557 00:28:25,080 --> 00:28:29,399 Speaker 1: use a some sort of generator to make up fake answers, 558 00:28:29,440 --> 00:28:32,240 Speaker 1: and I remember those answers so that if that information 559 00:28:32,359 --> 00:28:34,320 Speaker 1: got out there, you wouldn't be able to figure it 560 00:28:34,320 --> 00:28:36,640 Speaker 1: out because it's something that I don't even know. It's 561 00:28:36,680 --> 00:28:39,400 Speaker 1: just made up. Now, you have to keep tracted. Caveat 562 00:28:39,520 --> 00:28:42,440 Speaker 1: is If you're doing that, it'll keep you secure, but 563 00:28:42,480 --> 00:28:44,920 Speaker 1: you have to keep track of that information. So in 564 00:28:44,960 --> 00:28:48,640 Speaker 1: your password manager there's literally a small notes field and 565 00:28:48,680 --> 00:28:52,400 Speaker 1: you can type in the answers those questions and the answer, 566 00:28:52,440 --> 00:28:56,320 Speaker 1: so that'll give you an added layer of security. So yeah, 567 00:28:56,400 --> 00:28:58,760 Speaker 1: this stuff is not easy. I guess My point is, 568 00:28:59,280 --> 00:29:01,960 Speaker 1: if you're trying to secure online, it's not something that's fast. 569 00:29:02,080 --> 00:29:04,960 Speaker 1: It does take a little bit extra, but it will 570 00:29:05,000 --> 00:29:07,600 Speaker 1: protect you from things like this in the future. I'll 571 00:29:07,600 --> 00:29:09,640 Speaker 1: put the link to that password checker on my website. 572 00:29:09,720 --> 00:29:11,800 Speaker 1: Rich on tech dot tv eighty to eight rich one 573 00:29:11,800 --> 00:29:13,880 Speaker 1: O one eighty eight seven four to two four one 574 00:29:14,000 --> 00:29:18,640 Speaker 1: zero one. Welcome back to rich on Tech Rich DeMuro 575 00:29:18,760 --> 00:29:21,840 Speaker 1: here hanging out with you, talking technology at Triple eight 576 00:29:22,000 --> 00:29:24,480 Speaker 1: Rich one O one eight eight eight seven four to 577 00:29:24,520 --> 00:29:27,880 Speaker 1: two four one zero one. The website for the show 578 00:29:28,160 --> 00:29:32,280 Speaker 1: rich on Tech dot tv. This is episode one twenty six. 579 00:29:32,840 --> 00:29:35,120 Speaker 1: If you want show notes, it's all there on the 580 00:29:35,120 --> 00:29:38,760 Speaker 1: website links to anything I mentioned, is right there A 581 00:29:38,800 --> 00:29:41,800 Speaker 1: lot of you sending emails in let's see here we've 582 00:29:41,840 --> 00:29:46,479 Speaker 1: got Greg says, so should I use the password manager 583 00:29:46,480 --> 00:29:48,560 Speaker 1: on my iPhone or get the one you recommended in 584 00:29:48,560 --> 00:29:54,240 Speaker 1: your latest newsletter, Greg, I recommend a third party password manager, 585 00:29:54,400 --> 00:29:56,760 Speaker 1: so you can use the one on the iPhone, the 586 00:29:56,800 --> 00:30:00,280 Speaker 1: Passwords app. It's safe, it's fine. But the the reason 587 00:30:00,320 --> 00:30:02,600 Speaker 1: I don't like it is because it locks you into 588 00:30:02,760 --> 00:30:05,560 Speaker 1: the iPhone and iOS and all that stuff. And I 589 00:30:05,680 --> 00:30:09,480 Speaker 1: just personally think that third party software is better because 590 00:30:09,520 --> 00:30:12,640 Speaker 1: Bitwarden is thinking about everyone. They're thinking about how to 591 00:30:12,640 --> 00:30:16,400 Speaker 1: make their app work great on iPhone, Android, Windows, Chrome, everything, 592 00:30:17,160 --> 00:30:20,680 Speaker 1: versus Apple is only thinking about getting people to stick 593 00:30:20,720 --> 00:30:25,320 Speaker 1: to the iPhone and so therefore they're only prioritizing things 594 00:30:25,360 --> 00:30:28,440 Speaker 1: that work for iPhone users. So it's fine. If you're 595 00:30:28,440 --> 00:30:30,640 Speaker 1: never going to switch out of Apple, go ahead use it. 596 00:30:30,640 --> 00:30:33,680 Speaker 1: It's simple, it's easy, it's built in. But personally, I 597 00:30:33,760 --> 00:30:35,560 Speaker 1: like third party when it comes to all of my 598 00:30:35,680 --> 00:30:38,960 Speaker 1: software because it works equally across everything. And that's the 599 00:30:39,000 --> 00:30:41,600 Speaker 1: way I think the technology should be. I think that 600 00:30:41,640 --> 00:30:45,880 Speaker 1: technology should be inclusive and getting everyone on board in 601 00:30:45,920 --> 00:30:48,840 Speaker 1: the same way versus something that excludes people. And when 602 00:30:48,880 --> 00:30:52,000 Speaker 1: you're using something like passwords app on the iPhone, yeah, 603 00:30:52,080 --> 00:30:54,040 Speaker 1: they've got a way that you can use it on 604 00:30:54,080 --> 00:30:57,520 Speaker 1: a Windows computer, but it's just not very good, not 605 00:30:57,640 --> 00:31:01,120 Speaker 1: as easy as something like a Bitwarden. Well that's the answer. 606 00:31:01,200 --> 00:31:04,080 Speaker 1: But if you're fine with that, just go with it. 607 00:31:04,080 --> 00:31:06,120 Speaker 1: It's built in. And yes, of course it's easy and 608 00:31:06,160 --> 00:31:10,000 Speaker 1: it's simple. Then we got another email here from Let's 609 00:31:10,000 --> 00:31:14,720 Speaker 1: see here? Where was it? Vic says, Hey, Rich, I 610 00:31:14,760 --> 00:31:17,520 Speaker 1: listened to your podcast. I find it very informative. You 611 00:31:17,600 --> 00:31:20,440 Speaker 1: make it easy to understand technology. I'm trying to join Cantina, 612 00:31:20,480 --> 00:31:22,640 Speaker 1: but it wants to access my contact list and I 613 00:31:22,680 --> 00:31:25,680 Speaker 1: don't feel comfortable giving them full access. When I try 614 00:31:25,720 --> 00:31:27,440 Speaker 1: to select contacts, it won't let me. Do you know 615 00:31:27,480 --> 00:31:30,320 Speaker 1: if they if they contact everyone on my contact list 616 00:31:30,400 --> 00:31:32,600 Speaker 1: to try Cantina, is there a way around joining without 617 00:31:32,640 --> 00:31:36,040 Speaker 1: giving them full access? Thanks, I have not heard about 618 00:31:36,080 --> 00:31:39,880 Speaker 1: this app called Cantina, but yes, a lot of these 619 00:31:39,880 --> 00:31:44,440 Speaker 1: apps will try to get you to sign up and 620 00:31:44,480 --> 00:31:47,400 Speaker 1: give access to your full contact book because guess what 621 00:31:47,880 --> 00:31:51,120 Speaker 1: is a growth hack? It helps them get this information 622 00:31:51,200 --> 00:31:54,080 Speaker 1: to more people. So that is a red flag if 623 00:31:54,080 --> 00:31:57,280 Speaker 1: they will not let you sign up without giving them 624 00:31:57,280 --> 00:32:00,680 Speaker 1: full access. Because what's happened is so many of these 625 00:32:00,720 --> 00:32:03,760 Speaker 1: apps over the years that I've tested out, they will 626 00:32:04,080 --> 00:32:07,040 Speaker 1: take access to your information and they will spam your 627 00:32:07,080 --> 00:32:10,320 Speaker 1: followers or your contacts. I guess I should say, and 628 00:32:10,400 --> 00:32:12,360 Speaker 1: so with this app. I'm not sure. I'm trying to 629 00:32:12,400 --> 00:32:15,040 Speaker 1: go through the sign up sign up process right now 630 00:32:15,080 --> 00:32:18,160 Speaker 1: while we talk. Oh wow, look, I'm already I'm already 631 00:32:18,200 --> 00:32:20,640 Speaker 1: signed up for Cantina. How I've never even heard of 632 00:32:20,640 --> 00:32:23,720 Speaker 1: this app? Sorry, this email is taken? How is my 633 00:32:23,840 --> 00:32:25,840 Speaker 1: email taken on an app I've never heard of in 634 00:32:25,840 --> 00:32:29,280 Speaker 1: my life? Okay, I'm gonna type skip. When is your birthday? Okay? 635 00:32:29,280 --> 00:32:31,840 Speaker 1: I already don't like this app. If apps are asking 636 00:32:31,880 --> 00:32:33,880 Speaker 1: you for all this information, I don't know what that 637 00:32:33,920 --> 00:32:37,520 Speaker 1: You must be eighteen? Okay, well so I don't know. 638 00:32:38,000 --> 00:32:39,520 Speaker 1: I gotta get back to you on that one. I 639 00:32:39,520 --> 00:32:42,520 Speaker 1: don't know if I like that app. Let's see here, 640 00:32:43,160 --> 00:32:46,880 Speaker 1: let's go to Bill in Fullerton. Bill, what's going on? 641 00:32:48,320 --> 00:32:48,520 Speaker 6: Hey? 642 00:32:48,600 --> 00:32:50,720 Speaker 2: Rich? Can you hear me? 643 00:32:50,760 --> 00:32:51,200 Speaker 1: Okay? Yeah? 644 00:32:51,240 --> 00:32:51,360 Speaker 6: Here? 645 00:32:51,360 --> 00:32:51,800 Speaker 1: Are you great? 646 00:32:53,000 --> 00:32:53,200 Speaker 6: Hey? 647 00:32:53,240 --> 00:32:58,240 Speaker 7: I've got a Dell Tower to a PC model eighty 648 00:32:58,320 --> 00:33:00,720 Speaker 7: nine hundred I got from Costco about four or five 649 00:33:00,760 --> 00:33:04,280 Speaker 7: years ago, and the Windows eleven upgrade is telling me 650 00:33:04,480 --> 00:33:09,840 Speaker 7: that my CPU is not meeting their requirements. So instead 651 00:33:09,840 --> 00:33:13,800 Speaker 7: of buying a whole new computer, I was wondering, could 652 00:33:13,800 --> 00:33:17,560 Speaker 7: I upgrade the motherboard and the CPU and keep everything else. 653 00:33:18,200 --> 00:33:20,280 Speaker 1: I mean you might be able to, But how much 654 00:33:20,320 --> 00:33:21,400 Speaker 1: would you pay for this computer? 655 00:33:23,160 --> 00:33:23,320 Speaker 2: Oh? 656 00:33:23,480 --> 00:33:26,880 Speaker 7: Probably, I'm guessing five point fifteen six. 657 00:33:27,160 --> 00:33:29,360 Speaker 1: Yeah, so by the time you upgrade this thing, which 658 00:33:29,480 --> 00:33:31,400 Speaker 1: mayor you know, you may be able to do that, 659 00:33:31,720 --> 00:33:34,560 Speaker 1: but I don't think that's worth it. So you're the 660 00:33:34,760 --> 00:33:37,400 Speaker 1: amount you're going to pay for new components, if any, 661 00:33:37,560 --> 00:33:39,400 Speaker 1: that are going to work inside this computer is probably 662 00:33:39,400 --> 00:33:41,560 Speaker 1: going to be more than the price of a new PC. 663 00:33:41,800 --> 00:33:44,120 Speaker 1: But I don't think that that means this is hopeless. 664 00:33:44,880 --> 00:33:46,680 Speaker 1: We had a couple of guests on the show talking 665 00:33:46,720 --> 00:33:50,720 Speaker 1: about ways to get around these. You know what Windows 666 00:33:50,760 --> 00:33:53,280 Speaker 1: is doing is it's looking. It's it's checking your computer 667 00:33:53,400 --> 00:33:55,720 Speaker 1: to make sure that it's compatible, and it's it has 668 00:33:55,760 --> 00:33:58,080 Speaker 1: a list of things that it has in its checklist. 669 00:33:58,120 --> 00:33:59,600 Speaker 1: It says, yeah, this is going to make sure that 670 00:33:59,600 --> 00:34:03,080 Speaker 1: that when eleven works smoothly on this computer. But if 671 00:34:03,120 --> 00:34:05,080 Speaker 1: you're if you're gonna get rid of this thing anyway 672 00:34:05,160 --> 00:34:06,920 Speaker 1: or like upgrade or buy a new one, I'd rather 673 00:34:06,960 --> 00:34:10,480 Speaker 1: see you upgrade or force the upgrade of the software 674 00:34:10,520 --> 00:34:13,640 Speaker 1: on your computer and at least use this computer as is. 675 00:34:13,719 --> 00:34:16,919 Speaker 1: So what I would do is I mentioned this article 676 00:34:17,040 --> 00:34:20,360 Speaker 1: last week. There's a great article The Intelligence dot Com 677 00:34:20,440 --> 00:34:25,240 Speaker 1: is a great Windows newsletter, and he talks about Chris 678 00:34:25,320 --> 00:34:27,359 Speaker 1: a guy, a guest we've had on our show, talks 679 00:34:27,360 --> 00:34:30,080 Speaker 1: about how you can kind of force your computer to 680 00:34:30,160 --> 00:34:33,239 Speaker 1: upgrade to Windows eleven, even if it says it is 681 00:34:33,280 --> 00:34:36,360 Speaker 1: not officially supported. And the way you do this is 682 00:34:36,400 --> 00:34:40,400 Speaker 1: there's an app called rufous, So you download Rufus and 683 00:34:40,440 --> 00:34:42,360 Speaker 1: once you have that, that's basically going to help you 684 00:34:42,400 --> 00:34:45,960 Speaker 1: create a bootable USB drive very simply, and then you 685 00:34:46,000 --> 00:34:50,759 Speaker 1: download the Windows eleven disk image from Microsoft's website and 686 00:34:51,000 --> 00:34:53,799 Speaker 1: all you have to do is install that and it 687 00:34:53,880 --> 00:34:57,799 Speaker 1: will say a Windows User Experience window will appear, and 688 00:34:58,080 --> 00:35:01,279 Speaker 1: there is an option that says move requirement for four 689 00:35:01,280 --> 00:35:04,640 Speaker 1: gigabytes of RAM, secure boot and TPM two point zero. 690 00:35:05,320 --> 00:35:08,279 Speaker 1: Make sure that's checked. Install this, and now you can 691 00:35:08,360 --> 00:35:11,360 Speaker 1: just install Windows eleven on here. This is not again, 692 00:35:12,360 --> 00:35:14,320 Speaker 1: if Bill, if you're not sort of like a little 693 00:35:14,320 --> 00:35:16,279 Speaker 1: bit advanced with your computer, but it sounds like you 694 00:35:16,320 --> 00:35:18,920 Speaker 1: are based on what you just said to me. This 695 00:35:19,080 --> 00:35:22,719 Speaker 1: is not for the the inexperienced person, So I think 696 00:35:22,719 --> 00:35:24,440 Speaker 1: that you have to be a little bit tech savvy 697 00:35:24,640 --> 00:35:26,840 Speaker 1: to try this. And of course, before you do something 698 00:35:26,880 --> 00:35:28,839 Speaker 1: like this. You want to make sure that you are 699 00:35:28,880 --> 00:35:31,600 Speaker 1: backing up everything on your computer because it could all 700 00:35:31,600 --> 00:35:34,440 Speaker 1: go away when you're doing this fourced upgrade. But that's 701 00:35:34,440 --> 00:35:35,839 Speaker 1: what I would do. I'll put a link to this, 702 00:35:36,880 --> 00:35:38,920 Speaker 1: you know, this article on my website rich on tech 703 00:35:38,960 --> 00:35:41,280 Speaker 1: dot TV. But I'd probably do that before you look into, 704 00:35:42,040 --> 00:35:44,480 Speaker 1: you know, opening up this tower and replacing some of 705 00:35:44,480 --> 00:35:47,120 Speaker 1: those components on a computer. That's probably not meant to 706 00:35:47,160 --> 00:35:49,680 Speaker 1: do that. Rich on Tech dot TV eighty to eight 707 00:35:49,840 --> 00:35:51,879 Speaker 1: rich one oh one eighty eight seven four to two, 708 00:35:52,000 --> 00:35:54,520 Speaker 1: four one zero one. We'll talk Prime Day coming up next. 709 00:35:57,360 --> 00:35:59,839 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 710 00:35:59,840 --> 00:36:03,799 Speaker 1: out out with you, talking technology. The website for the 711 00:36:03,840 --> 00:36:09,399 Speaker 1: show is rich on tech dot TV eight eight eight 712 00:36:09,560 --> 00:36:12,520 Speaker 1: rich one O one. That's eight eight eight seven four 713 00:36:12,560 --> 00:36:16,440 Speaker 1: to two, four one zero one. My name is rich Demiro. 714 00:36:16,600 --> 00:36:18,440 Speaker 1: Thanks so much for hanging out with me. We've got 715 00:36:18,440 --> 00:36:20,879 Speaker 1: a lot to talk about. Uh, we've got a great 716 00:36:20,920 --> 00:36:24,560 Speaker 1: guest this hour. Remember the BlackBerry. You know, everyone loved 717 00:36:24,640 --> 00:36:27,520 Speaker 1: their BlackBerry phone and had that keyboard click aty clack, 718 00:36:27,560 --> 00:36:30,799 Speaker 1: click any clack. Well, if you want to bring back 719 00:36:30,840 --> 00:36:34,160 Speaker 1: that experience, there's a company called Clicks that is doing that. 720 00:36:34,719 --> 00:36:37,879 Speaker 1: They're making keyboard cases for a couple of the smartphones 721 00:36:37,880 --> 00:36:42,000 Speaker 1: out there, like the Samsung's, the iPhones, some Motorolas, and 722 00:36:42,280 --> 00:36:44,360 Speaker 1: you can actually buy them at Best Buy. But this 723 00:36:44,400 --> 00:36:47,000 Speaker 1: has been pretty popular. So we're gonna have the CEO 724 00:36:47,040 --> 00:36:50,239 Speaker 1: of Clicks join us this hour to talk about how 725 00:36:50,280 --> 00:36:52,239 Speaker 1: you can add a physical keyboard to your phone and 726 00:36:52,320 --> 00:36:54,359 Speaker 1: just you know, I guess people like it. They've sold 727 00:36:54,400 --> 00:36:58,720 Speaker 1: a bunch of them. It is Prime Day, I guess sorry, 728 00:36:58,760 --> 00:37:01,400 Speaker 1: it is not Prime Day, falsel arm. I'm not spreading 729 00:37:01,440 --> 00:37:04,520 Speaker 1: false news here. It is not Prime Day. Stand down. 730 00:37:04,960 --> 00:37:07,319 Speaker 1: Put your credit card. Put your credit card back in 731 00:37:07,360 --> 00:37:11,760 Speaker 1: your wallet? Is that a credit card in your pocket? 732 00:37:11,800 --> 00:37:15,560 Speaker 1: You're you just happy for Prime Day? That'll get Boba? 733 00:37:15,600 --> 00:37:22,600 Speaker 1: See I would that be considered a dad joke or no? Yeah? Okay, Bobo, 734 00:37:22,760 --> 00:37:25,840 Speaker 1: Bobo's back. By the way, Bobo is Bobo. If you 735 00:37:25,880 --> 00:37:29,600 Speaker 1: didn't know, the show did not fall off the rails 736 00:37:29,800 --> 00:37:32,880 Speaker 1: the last three weeks, but it could have easily because 737 00:37:32,920 --> 00:37:39,200 Speaker 1: Bobo was off cruise in. Uh does that mean something different? No, 738 00:37:39,400 --> 00:37:41,879 Speaker 1: You're fine with that, okay. I was celebrating my forty 739 00:37:41,880 --> 00:37:44,200 Speaker 1: second Yes, happy birthday, Thank you? 740 00:37:44,239 --> 00:37:44,399 Speaker 4: Bo? 741 00:37:45,160 --> 00:37:50,239 Speaker 1: How old forty two, damn right and and everything. Yeah, 742 00:37:50,320 --> 00:37:52,560 Speaker 1: you can say that word. You're getting up there, tell 743 00:37:52,600 --> 00:37:55,160 Speaker 1: me about it, you know, Hey, it's you know, forty 744 00:37:55,160 --> 00:37:58,000 Speaker 1: two is pretty young, all things consider. Oh it is, 745 00:37:58,080 --> 00:38:00,520 Speaker 1: I bet hold on, do you remember do you remember 746 00:38:00,560 --> 00:38:04,120 Speaker 1: turning twenty one? Vaguely? Oh, vaguely? Okay, you had a 747 00:38:04,120 --> 00:38:04,560 Speaker 1: good party. 748 00:38:04,600 --> 00:38:04,759 Speaker 5: Then. 749 00:38:06,560 --> 00:38:08,960 Speaker 1: I remember turning twenty one. I can remember it like 750 00:38:09,040 --> 00:38:11,080 Speaker 1: it was yesterday. I was in Vegas. I went to Vegas. 751 00:38:11,080 --> 00:38:14,000 Speaker 1: It was so exciting, like that was such a big 752 00:38:14,040 --> 00:38:16,560 Speaker 1: moment in my life. I was in Vegas. 753 00:38:17,000 --> 00:38:18,879 Speaker 8: My cousin took me to Vegas with my twenty first 754 00:38:19,000 --> 00:38:21,400 Speaker 8: was the first time I got drunk off alcohol. 755 00:38:22,160 --> 00:38:24,600 Speaker 1: Firt. Wow, you were better than I was. I didn't 756 00:38:24,640 --> 00:38:25,719 Speaker 1: drink it till I was twenty one. 757 00:38:25,719 --> 00:38:25,919 Speaker 9: More. 758 00:38:25,960 --> 00:38:31,800 Speaker 1: Wow, you're a saint. Well sadly, it's been downhill ever since. No, no, 759 00:38:32,000 --> 00:38:36,560 Speaker 1: you're not wrong. Oh my gosh, that's funny though. Good 760 00:38:36,600 --> 00:38:39,680 Speaker 1: for you. Hey, you know what, kids, if you're listening, 761 00:38:40,160 --> 00:38:43,200 Speaker 1: be like Bobo. There is no reason to drink. Honestly, 762 00:38:43,560 --> 00:38:46,279 Speaker 1: it is none at all. It's honestly, ever, But the 763 00:38:46,360 --> 00:38:50,479 Speaker 1: problem is you get started and then it's relaxing. It's fun. 764 00:38:50,680 --> 00:38:51,920 Speaker 1: You know, you have a good time, and then it's 765 00:38:51,960 --> 00:38:54,319 Speaker 1: like you know, and for some people they can't handle it. 766 00:38:54,480 --> 00:38:55,719 Speaker 1: You know, they just can't handle it. 767 00:38:55,800 --> 00:38:56,000 Speaker 2: Yeah. 768 00:38:56,120 --> 00:38:58,400 Speaker 1: True, you seem like a guy that can handle ithred 769 00:38:58,440 --> 00:39:00,560 Speaker 1: percent minus life year. 770 00:39:02,680 --> 00:39:05,040 Speaker 3: And we've all had those days. Yeah, they're just like 771 00:39:05,160 --> 00:39:08,479 Speaker 3: never again. But I can't say that I did miss 772 00:39:08,520 --> 00:39:10,960 Speaker 3: the show. Like I was telling my wife, I was like, 773 00:39:11,000 --> 00:39:12,799 Speaker 3: oh my god, I gotta go back on Rich. I said, Rich, 774 00:39:12,840 --> 00:39:14,960 Speaker 3: don't think I'm abandoning, But I was like, I gotta 775 00:39:15,000 --> 00:39:16,480 Speaker 3: go back, and She's like, you shouldn't want to take 776 00:39:16,520 --> 00:39:19,400 Speaker 3: off one more like jokingly, I was like, nah, I'm gonna. 777 00:39:19,160 --> 00:39:22,520 Speaker 1: Have a word with Britney. Come in, hold on. I 778 00:39:22,560 --> 00:39:25,319 Speaker 1: thought I liked her. All right, Well, it's good to 779 00:39:25,320 --> 00:39:25,719 Speaker 1: have you back. 780 00:39:25,840 --> 00:39:28,560 Speaker 8: Oh, and shout out to the city of Santa Monica. 781 00:39:28,960 --> 00:39:31,799 Speaker 8: I mentioned that I worked with you on Saturdays. I 782 00:39:31,800 --> 00:39:34,239 Speaker 8: hosted a Juneteenth festival and everybody told me to say 783 00:39:34,320 --> 00:39:36,600 Speaker 8: you love so from Santa Monica to Rich. 784 00:39:36,719 --> 00:39:38,880 Speaker 1: They wanted to say, hey, thank you, Santa Monica. And 785 00:39:38,880 --> 00:39:41,280 Speaker 1: now they have that new promenade which you can drink outside. 786 00:39:41,400 --> 00:39:45,960 Speaker 1: Yes they do speak. Okay, so Prime Day happening. It's 787 00:39:46,040 --> 00:39:50,680 Speaker 1: bigger than ever this year, happening July eighth through July eleventh, 788 00:39:51,440 --> 00:39:54,239 Speaker 1: four full days, first time ever for that started out 789 00:39:54,239 --> 00:39:57,239 Speaker 1: as one day back in twenty fifteen. Remember Prime Day 790 00:39:57,280 --> 00:40:01,399 Speaker 1: started as a way to celebrate Amazon's twentieth birthday and 791 00:40:02,000 --> 00:40:05,799 Speaker 1: Prime like membership for customers, and of course sell Prime memberships. 792 00:40:06,480 --> 00:40:08,759 Speaker 1: But now they just keep expanding it and clearly Prime 793 00:40:08,840 --> 00:40:11,520 Speaker 1: Day is doing well for Amazon, and I think some 794 00:40:11,680 --> 00:40:13,719 Speaker 1: years it was like a little bit like Okay, give 795 00:40:13,760 --> 00:40:16,760 Speaker 1: me a break. Now I actually think it's gotten very legitimate, 796 00:40:16,800 --> 00:40:20,319 Speaker 1: like companies plan around Prime Day, and if you don't 797 00:40:20,360 --> 00:40:24,800 Speaker 1: really understand how Amazon works, it kind of benefits everyone 798 00:40:24,880 --> 00:40:28,080 Speaker 1: for Prime Day because there are so many Amazon affiliates 799 00:40:28,120 --> 00:40:31,399 Speaker 1: out there, right, people who write about Amazon products link 800 00:40:31,440 --> 00:40:34,200 Speaker 1: them up on their websites, and that website gets a 801 00:40:34,239 --> 00:40:37,440 Speaker 1: little commission from Amazon for selling products. So they have 802 00:40:37,520 --> 00:40:40,480 Speaker 1: like all these sales people out there that sell products 803 00:40:40,920 --> 00:40:43,359 Speaker 1: and they come up with like, you know, ten ten 804 00:40:43,440 --> 00:40:45,880 Speaker 1: travel products that are the best or ten whatever, just 805 00:40:45,920 --> 00:40:49,200 Speaker 1: pick any category. Websites are promoting this stuff. That's why, 806 00:40:49,680 --> 00:40:51,799 Speaker 1: so Prime Day kind of works out for everyone because 807 00:40:52,000 --> 00:40:54,880 Speaker 1: everyone wins. So this year, what's going to be different? 808 00:40:56,120 --> 00:40:59,120 Speaker 1: Lowest prices of the year on brands like Sony, Dyson, 809 00:40:59,200 --> 00:41:02,960 Speaker 1: and Samsung. Today's Big Deals. That's a new thing. They're 810 00:41:02,960 --> 00:41:07,120 Speaker 1: doing daily theme drops exclusive to Prime members. They just 811 00:41:07,120 --> 00:41:09,080 Speaker 1: come up with like a different deal name every year. 812 00:41:10,280 --> 00:41:12,400 Speaker 1: You're also gonna get a dollar off a gallon of 813 00:41:12,440 --> 00:41:15,680 Speaker 1: gas per gallon July third through six, so good for 814 00:41:15,800 --> 00:41:19,319 Speaker 1: Fourth of July weekend. That's at BP, Amoco and AMPM, 815 00:41:19,360 --> 00:41:21,200 Speaker 1: but you have to sign up for that first. That 816 00:41:21,239 --> 00:41:25,000 Speaker 1: program they have, Alexa Plus, is gonna help you track 817 00:41:25,040 --> 00:41:28,040 Speaker 1: deals and there's gonna be all kinds. Like the bottom line, 818 00:41:28,040 --> 00:41:30,520 Speaker 1: here's what you need to know about Prime Day. Don't 819 00:41:30,560 --> 00:41:33,720 Speaker 1: believe the hype. Don't go in there trying to spend money, 820 00:41:33,800 --> 00:41:36,719 Speaker 1: trying to find things to buy. What you really need 821 00:41:36,760 --> 00:41:38,840 Speaker 1: to do is just think about the stuff that you 822 00:41:39,000 --> 00:41:42,719 Speaker 1: need and or want right. There is a difference. But 823 00:41:42,960 --> 00:41:45,880 Speaker 1: put that stuff in your cart now or put it 824 00:41:45,920 --> 00:41:49,319 Speaker 1: in your save for later, and then when July eighth 825 00:41:49,400 --> 00:41:52,120 Speaker 1: rolls around, that's when you can look in your cart 826 00:41:52,440 --> 00:41:54,640 Speaker 1: and see if these things go on sale. Now there's 827 00:41:54,680 --> 00:41:57,040 Speaker 1: a caveat. You know, all the Amazon brands are gonna 828 00:41:57,080 --> 00:41:59,880 Speaker 1: go on sale, the rings, the Kindles, the fire TVs, 829 00:42:00,000 --> 00:42:02,000 Speaker 1: all that stuff's gonna go on sale. A lot of 830 00:42:02,000 --> 00:42:04,640 Speaker 1: big brands are gonna go on sale too, But put 831 00:42:04,680 --> 00:42:07,600 Speaker 1: the stuff that you want in your cart now. And 832 00:42:07,800 --> 00:42:09,840 Speaker 1: by the way, we're talking about this a couple of 833 00:42:09,880 --> 00:42:13,480 Speaker 1: weeks before it happens. Prices drop in the in the 834 00:42:13,560 --> 00:42:17,040 Speaker 1: hours and days leading up to Prime Day because there's 835 00:42:17,080 --> 00:42:20,360 Speaker 1: so much attention around Prime Day. People are just looking 836 00:42:20,400 --> 00:42:22,319 Speaker 1: for stuff to buy. I'm already going to Amazon dot 837 00:42:22,320 --> 00:42:25,160 Speaker 1: com slash Prime Day, and there's already a whole bunch 838 00:42:25,239 --> 00:42:28,400 Speaker 1: of deals on all kinds of stuff. I mean, everything 839 00:42:29,640 --> 00:42:32,640 Speaker 1: back to school, up to thirty percent off top products 840 00:42:32,640 --> 00:42:34,440 Speaker 1: like ring I mean, there's just so much stuff that 841 00:42:34,440 --> 00:42:37,720 Speaker 1: you might want to buy. But again, don't just browse 842 00:42:37,760 --> 00:42:40,239 Speaker 1: the website. That's gonna You're gonna lose money in the 843 00:42:40,320 --> 00:42:43,080 Speaker 1: end doing that. What you want to do is think 844 00:42:43,080 --> 00:42:45,120 Speaker 1: about the stuff you need. Look around your house, even 845 00:42:45,160 --> 00:42:48,880 Speaker 1: things that you eat, things that you need, like to restock. 846 00:42:49,560 --> 00:42:51,919 Speaker 1: It sounds silly, but that's the best way to get 847 00:42:51,960 --> 00:42:53,799 Speaker 1: the most out of Prime Day. It's like buying the 848 00:42:53,800 --> 00:42:56,240 Speaker 1: stuff that you're gonna get anyway. It's like going into Costco. 849 00:42:56,680 --> 00:42:59,040 Speaker 1: When you go into Costco for one thing, right, they 850 00:42:59,080 --> 00:43:01,080 Speaker 1: get you because you want to buy your coffee that 851 00:43:01,120 --> 00:43:04,120 Speaker 1: you like at Costco and it's inexpensive because you buy 852 00:43:04,120 --> 00:43:07,600 Speaker 1: it in bulk. Well, most people can't walk out of 853 00:43:07,640 --> 00:43:11,640 Speaker 1: Costco with just buying that one thing. They parade through 854 00:43:12,040 --> 00:43:14,320 Speaker 1: all the aisles and there's so many great deals and 855 00:43:14,320 --> 00:43:16,680 Speaker 1: you end up spending a couple hundred bucks just because 856 00:43:16,719 --> 00:43:19,640 Speaker 1: you came in for that coffee or I mean paper towels, 857 00:43:19,680 --> 00:43:21,879 Speaker 1: toilet paper. Why do you think they put all those 858 00:43:21,880 --> 00:43:24,439 Speaker 1: on the back wall. You gotta walk all the way 859 00:43:24,440 --> 00:43:27,520 Speaker 1: through Costco and there's it's like you know, you're a 860 00:43:27,600 --> 00:43:30,040 Speaker 1: kid in a candy store when you're an adult at Costco, right, 861 00:43:30,040 --> 00:43:32,200 Speaker 1: there's so many things and it's and don't get me wrong, 862 00:43:32,280 --> 00:43:34,920 Speaker 1: Costco is a good deal. You compare the price you're 863 00:43:34,920 --> 00:43:37,000 Speaker 1: gonna paid anything at Costco, it's gonna be better than 864 00:43:37,000 --> 00:43:40,080 Speaker 1: on anywhere else you go. But the thing is you're 865 00:43:40,080 --> 00:43:42,359 Speaker 1: buying a whole bunch of other stuff at the same time. 866 00:43:42,840 --> 00:43:45,399 Speaker 1: And usually there's one or two things you buy that 867 00:43:45,680 --> 00:43:48,719 Speaker 1: you probably didn't go in for, that you don't really need, 868 00:43:48,760 --> 00:43:51,920 Speaker 1: but you buy anyway. That's how it goes. So anyway, 869 00:43:51,960 --> 00:43:55,480 Speaker 1: Prime Day is happening with that said, I do have 870 00:43:55,520 --> 00:43:57,560 Speaker 1: a list of I just created on my website a 871 00:43:57,600 --> 00:44:00,200 Speaker 1: list of some of the products that I like because 872 00:44:00,200 --> 00:44:02,520 Speaker 1: people always ask me what's your go to gadgets and gear, 873 00:44:02,600 --> 00:44:05,240 Speaker 1: So I made a list of my go to gadgets 874 00:44:05,239 --> 00:44:07,120 Speaker 1: in gear and I put it all on there. This 875 00:44:07,160 --> 00:44:09,440 Speaker 1: is stuff that I've tested that I like, and it's 876 00:44:09,480 --> 00:44:11,200 Speaker 1: all linked up. So if you want to see if 877 00:44:11,200 --> 00:44:13,839 Speaker 1: that stuff goes on sale for Prime Day, check it out. 878 00:44:14,719 --> 00:44:16,920 Speaker 1: Rich on tech dot TV. The thing I did test 879 00:44:17,000 --> 00:44:20,800 Speaker 1: on my trip to Mexico City is a portable carbon 880 00:44:20,880 --> 00:44:24,360 Speaker 1: monoxide detector. I'm sure you've heard the stories in the 881 00:44:24,560 --> 00:44:27,280 Speaker 1: you know, these couple of stories throughout the years where 882 00:44:27,320 --> 00:44:32,120 Speaker 1: there's been some unfortunate incidents where carbon monoxide has claimed lives. 883 00:44:32,239 --> 00:44:34,680 Speaker 1: You know, people are in a rental place or in 884 00:44:34,680 --> 00:44:37,000 Speaker 1: a hotel room. Now, I don't think this is a 885 00:44:37,239 --> 00:44:39,960 Speaker 1: prevalent thing. I don't think it's a major issue, but 886 00:44:40,239 --> 00:44:42,960 Speaker 1: it has happened, and it's happened enough, or when I've 887 00:44:42,960 --> 00:44:44,920 Speaker 1: stayed in a rental I'm like, Okay, I want to 888 00:44:44,920 --> 00:44:46,920 Speaker 1: have one of these things in there, because you never know. 889 00:44:47,440 --> 00:44:49,600 Speaker 1: And so I tested this new one, which is a 890 00:44:49,680 --> 00:44:53,240 Speaker 1: digital one. It's small, it's compact, it's got a digital readout. 891 00:44:53,719 --> 00:44:55,920 Speaker 1: And the wild thing is I plug this thing in 892 00:44:56,040 --> 00:44:58,960 Speaker 1: or actually it's it's a cordless so I didn't have 893 00:44:58,960 --> 00:45:01,359 Speaker 1: to plug it in, but I charged and the first 894 00:45:01,400 --> 00:45:03,640 Speaker 1: night I'm in my hotel room, the thing is given 895 00:45:03,680 --> 00:45:07,440 Speaker 1: a reading of thirty, like thirty ppm of COO and 896 00:45:07,440 --> 00:45:10,200 Speaker 1: I'm like, uh, oh, what the heck, what am I 897 00:45:10,200 --> 00:45:13,440 Speaker 1: supposed to do? It was ten o'clock at night. I 898 00:45:13,640 --> 00:45:15,960 Speaker 1: turned this thing on and I'm like, great, my room 899 00:45:16,040 --> 00:45:19,120 Speaker 1: is filled with carbon monoxide. That's not good, now, I 900 00:45:19,200 --> 00:45:20,759 Speaker 1: figured at the end of the day. So I ended 901 00:45:20,840 --> 00:45:24,360 Speaker 1: up putting on putting on my shoes, and walking downstairs 902 00:45:24,400 --> 00:45:27,520 Speaker 1: in my pajamas at this hotel and I went outside 903 00:45:27,560 --> 00:45:29,960 Speaker 1: with this little carbon dioxide detector. I'm like, let me 904 00:45:29,960 --> 00:45:33,120 Speaker 1: see if it changes to zero. And it did change 905 00:45:33,120 --> 00:45:34,560 Speaker 1: to like a little bit less, but it was still 906 00:45:34,600 --> 00:45:36,480 Speaker 1: a little bit on the high end. But I was like, 907 00:45:36,560 --> 00:45:39,040 Speaker 1: you know what, this thing has an alarm on it. 908 00:45:39,120 --> 00:45:41,759 Speaker 1: If it's if it's a problem, it's going to alarm. 909 00:45:41,800 --> 00:45:44,200 Speaker 1: So clearly it thinks it's under the threshold, which I 910 00:45:44,200 --> 00:45:46,160 Speaker 1: think is about fifty. Even though you don't want to 911 00:45:46,200 --> 00:45:49,160 Speaker 1: be in any sort of COO exposure for a long time. 912 00:45:50,280 --> 00:45:52,400 Speaker 1: But anyway, so it finally worked out. It was fine. 913 00:45:52,440 --> 00:45:55,000 Speaker 1: I survived my first night of sleep. I was like, well, 914 00:45:55,040 --> 00:45:57,320 Speaker 1: that's it. That's it for rich On Tech. I'm to 915 00:45:57,400 --> 00:46:00,799 Speaker 1: go to sleep and quietly just never wake up all 916 00:46:00,840 --> 00:46:04,640 Speaker 1: because I've decided to not listen to this carbon monoxide detector. 917 00:46:05,520 --> 00:46:07,319 Speaker 1: But for the rest of the week, the odd thing 918 00:46:07,480 --> 00:46:09,760 Speaker 1: was there was no reading in my room over zero. 919 00:46:10,160 --> 00:46:11,719 Speaker 1: So I don't know if something was going on that 920 00:46:11,880 --> 00:46:15,160 Speaker 1: night or what, but it did have a reading. But 921 00:46:15,160 --> 00:46:17,600 Speaker 1: this thing's cool because it's got the carbon monoxide reading, 922 00:46:17,680 --> 00:46:20,600 Speaker 1: it's got the temperature, the humidity and the air quality 923 00:46:21,239 --> 00:46:23,480 Speaker 1: and so it's all in one and it's really really great. 924 00:46:23,520 --> 00:46:25,640 Speaker 1: So anyway, it's forty bucks. If you want to see 925 00:46:25,640 --> 00:46:27,000 Speaker 1: if it goes on sale. You don't need to buy 926 00:46:27,040 --> 00:46:28,560 Speaker 1: it today, but put it in your cart. See if 927 00:46:28,560 --> 00:46:31,080 Speaker 1: it goes on sale for Prime Day, because you know, 928 00:46:31,120 --> 00:46:33,359 Speaker 1: I paid full price, but you know, maybe go on 929 00:46:33,400 --> 00:46:35,560 Speaker 1: sale for the next couple of days. All right, I'll 930 00:46:35,560 --> 00:46:37,600 Speaker 1: put that on the website. Rich On Tech Dot TV 931 00:46:38,200 --> 00:46:40,600 Speaker 1: eighty to eight, rich one On one eighty eight, seven 932 00:46:40,640 --> 00:46:42,319 Speaker 1: four to two, four to one zero one will do 933 00:46:42,360 --> 00:46:44,480 Speaker 1: more of your calls. Plus, I'm going to tell you 934 00:46:44,560 --> 00:46:48,000 Speaker 1: about WhatsApp. They are adding ads for the first time ever. 935 00:46:49,400 --> 00:46:51,759 Speaker 1: And this is another thing we used in Mexico City. 936 00:46:51,880 --> 00:46:53,440 Speaker 1: The little group of people I was with, we all 937 00:46:53,520 --> 00:46:56,160 Speaker 1: use WhatsApp. It was fantastic, such a great way to 938 00:46:56,239 --> 00:46:58,200 Speaker 1: keep in touch with people that are using different phones. 939 00:46:58,400 --> 00:47:00,160 Speaker 1: I'll tell you about the ads plus your calls coming 940 00:47:00,239 --> 00:47:05,960 Speaker 1: up right here. I'm Rich on Tech. Welcome back to 941 00:47:06,080 --> 00:47:08,400 Speaker 1: rich on Tech. Rich DeMuro here hanging out with you, 942 00:47:08,560 --> 00:47:12,839 Speaker 1: talking technology at Triple A. Rich one oh one. That's 943 00:47:13,000 --> 00:47:18,239 Speaker 1: eight eight eight seven four to two four one zero one. 944 00:47:18,760 --> 00:47:21,920 Speaker 1: Let's go to Laurna in Long Beach. You're on with Rich. 945 00:47:22,960 --> 00:47:25,560 Speaker 10: Bye, Rich, thank you for taking my call. 946 00:47:26,120 --> 00:47:27,440 Speaker 1: Absolutely. What's going on? 947 00:47:28,400 --> 00:47:28,480 Speaker 9: So? 948 00:47:28,760 --> 00:47:33,960 Speaker 10: I have a printer model HP Office Jet Pro okay 949 00:47:34,320 --> 00:47:37,640 Speaker 10: six eight three zero. I know it's an old printer, 950 00:47:38,000 --> 00:47:43,880 Speaker 10: but I really really need a printer right now related 951 00:47:43,920 --> 00:47:48,840 Speaker 10: to work. So I have searched Google on how to 952 00:47:48,960 --> 00:47:53,520 Speaker 10: print head, how to clean the print head. So I 953 00:47:53,600 --> 00:48:01,399 Speaker 10: did follow the directions one and then uh I let 954 00:48:01,480 --> 00:48:06,480 Speaker 10: the printer rest dry for about thirty minutes and I 955 00:48:06,560 --> 00:48:14,160 Speaker 10: was successful. But then after another couple of hours, maybe 956 00:48:13,440 --> 00:48:18,680 Speaker 10: I wanted to print again, and so the print head 957 00:48:18,840 --> 00:48:20,440 Speaker 10: error appeared again. 958 00:48:21,760 --> 00:48:26,680 Speaker 1: So what First off, this is an ink chet printer, right, Yes? 959 00:48:26,840 --> 00:48:32,799 Speaker 1: Are you using genuine HP ink Chet cartridges? Yes? I am? 960 00:48:32,920 --> 00:48:34,160 Speaker 1: And are they old or new? 961 00:48:35,040 --> 00:48:39,000 Speaker 10: They're new? Actually I just got them and I made 962 00:48:39,040 --> 00:48:40,600 Speaker 10: sure that they're not expired. 963 00:48:41,160 --> 00:48:44,600 Speaker 1: Okay, And so when you put these in, have you 964 00:48:44,640 --> 00:48:46,239 Speaker 1: did you go through? How did you clean this? 965 00:48:47,640 --> 00:48:53,600 Speaker 10: So I followed the print head cleaning from Google, you 966 00:48:53,600 --> 00:48:58,520 Speaker 10: know for HP Office Jet Pro. I looked at the 967 00:48:58,560 --> 00:49:06,480 Speaker 10: model and then I I detached the or I unplugged. 968 00:49:07,040 --> 00:49:12,480 Speaker 10: I unplugged so I was able to move the print 969 00:49:12,560 --> 00:49:16,480 Speaker 10: head from side to side. And I've placed the paper 970 00:49:16,600 --> 00:49:22,760 Speaker 10: towel underneath the print head, and then I flushed each 971 00:49:24,080 --> 00:49:29,080 Speaker 10: port of the ink, the color ones and the black port. 972 00:49:29,719 --> 00:49:33,319 Speaker 10: I flushed it with a print head cleaning kit that 973 00:49:33,400 --> 00:49:36,400 Speaker 10: I bought separately from Amazon. 974 00:49:37,880 --> 00:49:42,080 Speaker 1: Well, typically these little printer as far as I understand, 975 00:49:42,120 --> 00:49:45,040 Speaker 1: the print head is like on the cartridge itself. So 976 00:49:46,400 --> 00:49:49,280 Speaker 1: if I feel like there's something bigger going on here, 977 00:49:49,480 --> 00:49:52,720 Speaker 1: have you done the have you done like the built 978 00:49:52,760 --> 00:49:55,319 Speaker 1: in sort of system cleaning where you go into like 979 00:49:55,400 --> 00:49:58,360 Speaker 1: set up printer maintenance and then clean print head. Have 980 00:49:58,440 --> 00:49:58,799 Speaker 1: you done that? 981 00:50:00,400 --> 00:50:00,600 Speaker 5: Yes? 982 00:50:00,760 --> 00:50:05,920 Speaker 10: I tried that, but it wouldn't show me you know 983 00:50:06,120 --> 00:50:12,200 Speaker 10: there it's it's better when I see the picture and yeah, 984 00:50:12,239 --> 00:50:15,440 Speaker 10: and so I I've done that. But and then even 985 00:50:15,480 --> 00:50:17,640 Speaker 10: if I do it, it doesn't print anyway. 986 00:50:18,320 --> 00:50:21,800 Speaker 1: So what's the what's the error on the actual machine 987 00:50:21,840 --> 00:50:23,280 Speaker 1: saying yes? 988 00:50:23,640 --> 00:50:25,080 Speaker 10: On the actual machine? 989 00:50:25,320 --> 00:50:28,280 Speaker 1: And what's the error saying clean the print heads? Yes? 990 00:50:28,320 --> 00:50:32,200 Speaker 10: And then it keeps uh giving an error message your 991 00:50:32,320 --> 00:50:37,560 Speaker 10: print print head is uh is I forgot what the 992 00:50:37,600 --> 00:50:40,960 Speaker 10: message was. But it needs a pension. Your print head 993 00:50:41,040 --> 00:50:41,920 Speaker 10: needs a pension. 994 00:50:42,360 --> 00:50:47,840 Speaker 11: Okay, So I. 995 00:50:46,080 --> 00:50:49,279 Speaker 10: I probably will try cleaning it again, but then I 996 00:50:49,920 --> 00:50:52,400 Speaker 10: probably would have to ask your suggestion if I have 997 00:50:52,560 --> 00:50:56,320 Speaker 10: to buy another another printer. 998 00:50:56,880 --> 00:50:59,320 Speaker 1: How old this printer? How old is this printer? 999 00:51:00,560 --> 00:51:01,080 Speaker 10: Ten years? 1000 00:51:01,480 --> 00:51:04,920 Speaker 1: Ten years old? Okay? That okay, that could be the issue. 1001 00:51:05,280 --> 00:51:07,879 Speaker 1: I mean, look, I think that a printer should last 1002 00:51:07,960 --> 00:51:09,960 Speaker 1: ten years. I don't know what's going on with this printer. 1003 00:51:10,120 --> 00:51:13,880 Speaker 1: I'm not really sure I've encountered this error on mine. 1004 00:51:14,280 --> 00:51:17,319 Speaker 1: I would think that replacing the cartridges. And I'm looking 1005 00:51:17,360 --> 00:51:21,239 Speaker 1: at the manual cleaning. I mean it says like for 1006 00:51:21,280 --> 00:51:24,680 Speaker 1: effective manual print head cleaning, gather these supplies lint free 1007 00:51:24,719 --> 00:51:30,080 Speaker 1: microfiber cloths, distilled water, shallow dish, printer cleaning solution, rubber gloves, 1008 00:51:30,080 --> 00:51:32,879 Speaker 1: paper towels. Sounds like you're doing surgery on this printer here. 1009 00:51:32,920 --> 00:51:37,560 Speaker 1: I mean, it seems like a lot. I would say 1010 00:51:37,600 --> 00:51:39,800 Speaker 1: I wouldn't spend any more money on this printer to 1011 00:51:40,320 --> 00:51:43,919 Speaker 1: fix this or to try this, but I would other 1012 00:51:44,000 --> 00:51:46,880 Speaker 1: than following their printing. You know, they're they're kind of 1013 00:51:46,920 --> 00:51:50,120 Speaker 1: like built in print head cleaning process. It says you 1014 00:51:50,200 --> 00:51:52,040 Speaker 1: might need to do it up to three to four times, 1015 00:51:52,680 --> 00:51:55,960 Speaker 1: so that's the only thing I can think of. There's 1016 00:51:56,000 --> 00:52:00,040 Speaker 1: also a printer diagnostic test. This might help with the 1017 00:52:00,200 --> 00:52:04,040 Speaker 1: HP Print and Scan Doctor, So that might be something 1018 00:52:04,040 --> 00:52:06,359 Speaker 1: you look into and maybe that can help you out. 1019 00:52:06,880 --> 00:52:10,920 Speaker 1: It's called hp Print and Scan Doctor for Windows, and 1020 00:52:10,960 --> 00:52:13,080 Speaker 1: that might be a way to see what's going on 1021 00:52:13,120 --> 00:52:17,080 Speaker 1: with this printer. Otherwise, you can take this printer into 1022 00:52:17,120 --> 00:52:19,680 Speaker 1: a place like you break I fixed, and you can 1023 00:52:19,719 --> 00:52:21,480 Speaker 1: get them to give you like a free estimate on 1024 00:52:21,520 --> 00:52:23,680 Speaker 1: how much it might cost to fix this thing. But 1025 00:52:23,719 --> 00:52:26,239 Speaker 1: I wouldn't really spend any extra money on it. If 1026 00:52:26,280 --> 00:52:29,760 Speaker 1: I were you, I would just go with the brother 1027 00:52:30,040 --> 00:52:32,560 Speaker 1: laser jet printer if you need me in depends if 1028 00:52:32,560 --> 00:52:33,880 Speaker 1: you need color or not, but I would just go 1029 00:52:33,920 --> 00:52:36,440 Speaker 1: with the Brother laser jet. There's a I'll link up 1030 00:52:36,480 --> 00:52:39,160 Speaker 1: the model number on the website. Rich on tech dot tv. 1031 00:52:39,280 --> 00:52:41,360 Speaker 1: But that's probably what you want to do, is just 1032 00:52:41,400 --> 00:52:45,560 Speaker 1: get something simple that's inexpensive, because ten years is a 1033 00:52:45,560 --> 00:52:47,920 Speaker 1: pretty good run for a printer, but I'd like for 1034 00:52:47,960 --> 00:52:50,279 Speaker 1: it to last longer. But if it's not working and 1035 00:52:50,320 --> 00:52:52,120 Speaker 1: the print head cleaning is just not it sounds like 1036 00:52:52,120 --> 00:52:53,799 Speaker 1: you've done everything you need to do to get these 1037 00:52:53,840 --> 00:52:56,160 Speaker 1: print heads cleaned and it's just not giving you that 1038 00:52:57,840 --> 00:52:59,680 Speaker 1: error free message. The only other thing I would think 1039 00:52:59,719 --> 00:53:01,440 Speaker 1: to do, and you might want to try this, is 1040 00:53:01,480 --> 00:53:04,880 Speaker 1: do a reset, like a factory reset of this printer. 1041 00:53:05,560 --> 00:53:09,239 Speaker 1: You can go into settings and in the settings it'll 1042 00:53:09,239 --> 00:53:12,000 Speaker 1: say like factory reset printer. You might want to try that, 1043 00:53:12,880 --> 00:53:15,600 Speaker 1: and that's going to clear all the settings and that's 1044 00:53:15,640 --> 00:53:17,399 Speaker 1: going to bring this thing back to factory. You're gonna 1045 00:53:17,400 --> 00:53:19,239 Speaker 1: have to reset it up, but that might clear out 1046 00:53:19,239 --> 00:53:23,040 Speaker 1: that error message. Good question, Lorna, that's a tricky one 1047 00:53:23,120 --> 00:53:25,520 Speaker 1: eighty eight Rich one O one eighty eight seven four 1048 00:53:25,560 --> 00:53:27,600 Speaker 1: to two four one zero one coming up, We're gonna 1049 00:53:27,600 --> 00:53:34,520 Speaker 1: talk physical keyboards for your smartphone right here. Welcome back 1050 00:53:34,520 --> 00:53:37,239 Speaker 1: to rich on tech rich DeMuro here hanging out with you, 1051 00:53:37,360 --> 00:53:41,520 Speaker 1: talking technology at eight eight eight rich one oh one. 1052 00:53:41,640 --> 00:53:45,160 Speaker 1: That's eight eight eight seven four to two four one 1053 00:53:45,400 --> 00:53:48,880 Speaker 1: zero one. Is this genie in a bottle? Oh my gosh? 1054 00:53:49,000 --> 00:53:53,920 Speaker 1: When did that hold on? This song is like nineteen 1055 00:53:54,080 --> 00:53:58,319 Speaker 1: ninety nine, you're talking that song is twenty six years old. 1056 00:53:58,560 --> 00:54:03,040 Speaker 1: We're old. Wow wow, Okay, that is just time is 1057 00:54:03,080 --> 00:54:06,160 Speaker 1: going way too fast, all right? Eighty eight rich one 1058 00:54:06,160 --> 00:54:08,200 Speaker 1: on one eighty eight seven four to two four one 1059 00:54:08,320 --> 00:54:11,239 Speaker 1: zero one. Rich on tech dot tv is the website. 1060 00:54:11,360 --> 00:54:16,680 Speaker 1: Joining me now, Adrian Lemouching, CEO of Clicks. They are 1061 00:54:16,680 --> 00:54:22,680 Speaker 1: making keyboard cases for various smartphones and it's been quite successful. Adrian, 1062 00:54:22,719 --> 00:54:26,919 Speaker 1: thanks for joining me, Rich. Great to be here, absolutely 1063 00:54:27,000 --> 00:54:31,360 Speaker 1: so if someone hasn't heard of Clicks, explain what it is. 1064 00:54:33,040 --> 00:54:37,560 Speaker 12: Sure, Clicks creates physical people cases for smartphones, so for 1065 00:54:37,760 --> 00:54:42,080 Speaker 12: iPhones and androids, and really what it is is we 1066 00:54:42,200 --> 00:54:46,720 Speaker 12: have taken the best experience you can get from physical 1067 00:54:46,719 --> 00:54:50,880 Speaker 12: buttons and added them to your smartphone just as an accessory. 1068 00:54:51,680 --> 00:54:55,160 Speaker 12: And it's really for those who have those who missed 1069 00:54:55,320 --> 00:54:59,200 Speaker 12: the speed and accuracy of having buttons on your phone. 1070 00:55:00,400 --> 00:55:03,279 Speaker 1: Yeah. I mean, look, we all loved the BlackBerry back 1071 00:55:03,320 --> 00:55:06,640 Speaker 1: in the day. Did you were you a BlackBerry lover? 1072 00:55:07,239 --> 00:55:09,000 Speaker 1: Was this part of the inspiration or. 1073 00:55:08,960 --> 00:55:14,680 Speaker 12: What I and my entire team were huge BlackBerry lovers, 1074 00:55:15,239 --> 00:55:19,080 Speaker 12: you know, massively passionate about it, and so you know, 1075 00:55:19,200 --> 00:55:20,640 Speaker 12: this is something that we've wanted to do for a 1076 00:55:20,680 --> 00:55:21,400 Speaker 12: really long time. 1077 00:55:21,920 --> 00:55:24,920 Speaker 1: Now, that's the interesting thing. So clearly you did your homework. 1078 00:55:24,960 --> 00:55:27,160 Speaker 1: Did you find that there was a need or a 1079 00:55:27,200 --> 00:55:29,600 Speaker 1: want for people to go back to these physical keyboards 1080 00:55:29,640 --> 00:55:33,040 Speaker 1: because it's been a while since we've had them. 1081 00:55:33,160 --> 00:55:35,359 Speaker 12: Yeah, it has, and a lot of us have been 1082 00:55:35,560 --> 00:55:38,360 Speaker 12: in this space for a number of years now, and 1083 00:55:38,400 --> 00:55:42,480 Speaker 12: we've always known that there is this nascent demand for 1084 00:55:42,760 --> 00:55:45,560 Speaker 12: people who really missed their buttons. I mean, one of 1085 00:55:45,600 --> 00:55:49,200 Speaker 12: our co founders, he's known online as crackbree ke Heavin, and 1086 00:55:49,239 --> 00:55:52,680 Speaker 12: he's the guy who always gets emailed every single week. 1087 00:55:53,080 --> 00:55:54,600 Speaker 12: Do you know where the BlackBerry's coming out? Do you 1088 00:55:54,640 --> 00:55:56,960 Speaker 12: know when the next keyboard phone is coming out? And 1089 00:55:57,040 --> 00:55:58,920 Speaker 12: so we know that there's always a demand there for it. 1090 00:55:59,440 --> 00:56:01,160 Speaker 1: So who do you think this is for? Like, do 1091 00:56:01,160 --> 00:56:03,880 Speaker 1: you think this is for someone that just likes the 1092 00:56:03,920 --> 00:56:06,799 Speaker 1: old days of their BlackBerry keyboard or do they you know, like, 1093 00:56:07,080 --> 00:56:09,080 Speaker 1: is it just to get work done? Like what do 1094 00:56:09,120 --> 00:56:11,359 Speaker 1: you think this is? Like what's the use case scenario here? 1095 00:56:12,280 --> 00:56:13,640 Speaker 9: Yeah, really good question. 1096 00:56:13,960 --> 00:56:15,680 Speaker 12: We've been on the market for a year now and 1097 00:56:15,719 --> 00:56:18,400 Speaker 12: we've done a number of post purchase surveys just to 1098 00:56:18,400 --> 00:56:20,960 Speaker 12: get an idea of who's using the products, and it's 1099 00:56:20,960 --> 00:56:23,239 Speaker 12: actually a lot different to what we initially thought. So 1100 00:56:23,680 --> 00:56:26,040 Speaker 12: you do get your I guess you'd say you're kind 1101 00:56:26,080 --> 00:56:28,680 Speaker 12: of business people who really miss their blackberries. You know, 1102 00:56:28,719 --> 00:56:31,960 Speaker 12: you're kind of ex Wall Street or Wall Street banker 1103 00:56:32,040 --> 00:56:34,279 Speaker 12: type people who you know, missed back braze. 1104 00:56:34,000 --> 00:56:34,440 Speaker 9: And use this. 1105 00:56:34,960 --> 00:56:38,080 Speaker 12: But actually we've also found that the demographic is really broad, 1106 00:56:38,239 --> 00:56:42,440 Speaker 12: so anybody from you know, entrepreneurs, people who kind of 1107 00:56:42,760 --> 00:56:44,640 Speaker 12: work for themselves, you just like to do stuff on 1108 00:56:44,680 --> 00:56:48,239 Speaker 12: the go. Also to students, people in college, you know, 1109 00:56:48,280 --> 00:56:52,000 Speaker 12: they're taking their devices with their clicks into their class 1110 00:56:52,160 --> 00:56:55,560 Speaker 12: and they're using it to record that their lectures. 1111 00:56:56,239 --> 00:56:58,200 Speaker 1: Now, how hard is it to get used to typing 1112 00:56:58,200 --> 00:57:01,200 Speaker 1: on a keyboard again after years of you know, training 1113 00:57:01,200 --> 00:57:01,920 Speaker 1: on a touch screen. 1114 00:57:03,239 --> 00:57:05,879 Speaker 12: That's a that's a really good question. It's it does 1115 00:57:05,920 --> 00:57:08,840 Speaker 12: feel a little bit alien at first. We say, it 1116 00:57:08,960 --> 00:57:12,880 Speaker 12: takes around kind of you know, between two days to 1117 00:57:13,160 --> 00:57:15,680 Speaker 12: two weeks to get used to having buttons under your 1118 00:57:15,719 --> 00:57:18,120 Speaker 12: thumbs again. But once you're there, you're you're flying and 1119 00:57:18,160 --> 00:57:19,120 Speaker 12: it feels so good. 1120 00:57:19,920 --> 00:57:21,760 Speaker 1: So what has been the reaction? I mean, I know, 1121 00:57:21,760 --> 00:57:23,919 Speaker 1: you guys are in best Buy, right like, that's that's 1122 00:57:23,960 --> 00:57:26,240 Speaker 1: pretty huge for a tech gadget. 1123 00:57:27,480 --> 00:57:28,120 Speaker 9: Yeah, we are. 1124 00:57:28,200 --> 00:57:30,040 Speaker 12: We we were actually in We were in best Buy 1125 00:57:31,080 --> 00:57:33,840 Speaker 12: for over a year now. We started off with them 1126 00:57:34,520 --> 00:57:37,480 Speaker 12: middle of last year. You know, great great partners, and 1127 00:57:37,800 --> 00:57:39,600 Speaker 12: we've got our own little space and about two hundred 1128 00:57:39,640 --> 00:57:42,400 Speaker 12: best Buy stores in the US in the theater district space. 1129 00:57:43,360 --> 00:57:45,280 Speaker 9: And you know, it's been super successful. 1130 00:57:45,760 --> 00:57:49,080 Speaker 12: People have been, you know, going there trying the products 1131 00:57:49,280 --> 00:57:52,560 Speaker 12: in their hands and then and then supporting it to 1132 00:57:52,600 --> 00:57:54,760 Speaker 12: the extent we're actually this year we launched a new 1133 00:57:54,800 --> 00:57:59,800 Speaker 12: product called most roller Raser clicks and Best Buy for 1134 00:58:00,120 --> 00:58:03,080 Speaker 12: when they promoted them the first phone, the first most 1135 00:58:03,200 --> 00:58:05,959 Speaker 12: roller razer for this year, they actually gave a free 1136 00:58:05,960 --> 00:58:06,880 Speaker 12: clicks away to. 1137 00:58:06,960 --> 00:58:10,360 Speaker 9: Every customer that bought a corresponding razor phone. 1138 00:58:10,440 --> 00:58:12,840 Speaker 1: Oh wow, that's pretty cool. How much do these keyboards 1139 00:58:12,840 --> 00:58:14,600 Speaker 1: typically cost. 1140 00:58:15,200 --> 00:58:18,440 Speaker 12: They are one three nine dollars for the regular size 1141 00:58:18,440 --> 00:58:20,640 Speaker 12: and one hundred and fifty nine and for the larger size. 1142 00:58:20,800 --> 00:58:22,520 Speaker 1: And what phones do you have them for? I know 1143 00:58:22,560 --> 00:58:24,640 Speaker 1: you started out with the iPhone obviously that's you know, 1144 00:58:24,760 --> 00:58:26,800 Speaker 1: a good place to start, but you've branched out, So 1145 00:58:26,840 --> 00:58:28,520 Speaker 1: tell me what phones you have them for now. 1146 00:58:29,320 --> 00:58:29,920 Speaker 9: Yeah, we did. 1147 00:58:29,960 --> 00:58:33,760 Speaker 12: We started off doing iPhone fourteen and fifteen. When iPhone 1148 00:58:33,800 --> 00:58:36,240 Speaker 12: fifteen launched in September, we may go on for that 1149 00:58:36,280 --> 00:58:39,040 Speaker 12: product as well. This year, we've also made it for 1150 00:58:39,280 --> 00:58:42,240 Speaker 12: the Google Pixel nine nine prob and for the most 1151 00:58:42,280 --> 00:58:44,800 Speaker 12: roller Razor Flip and Adrian. 1152 00:58:44,840 --> 00:58:47,560 Speaker 1: Do you think that because of the success of these 1153 00:58:47,680 --> 00:58:50,640 Speaker 1: keyboards there will be a company that makes smartphones that 1154 00:58:50,680 --> 00:58:53,600 Speaker 1: brings back the physical keyboard that built in. 1155 00:58:54,600 --> 00:58:56,040 Speaker 9: That is such a good question, Rich. 1156 00:58:56,040 --> 00:58:57,440 Speaker 12: I don't know whether you're seeing what's going on at 1157 00:58:57,480 --> 00:59:00,000 Speaker 12: the moment online on TikTok, there's a lot of stuff 1158 00:59:00,080 --> 00:59:03,880 Speaker 12: about BlackBerry and you know, either bringing back BlackBerry or 1159 00:59:04,800 --> 00:59:07,280 Speaker 12: companies out there that are trying to restore all Blackberries. 1160 00:59:08,480 --> 00:59:10,840 Speaker 12: We know of projects that have tried in the past 1161 00:59:11,120 --> 00:59:13,440 Speaker 12: and that are looking to do this, and so we 1162 00:59:13,480 --> 00:59:15,680 Speaker 12: know the demand is there. We know that there is, 1163 00:59:15,760 --> 00:59:19,160 Speaker 12: and ultimately, I think a lot of people who you know, yeah, 1164 00:59:19,200 --> 00:59:21,440 Speaker 12: they like their they're like an iPhone with a keyboard 1165 00:59:21,440 --> 00:59:23,360 Speaker 12: case on it, but some really do want to have 1166 00:59:23,600 --> 00:59:27,000 Speaker 12: just a phone like a Blackberries have experience again. 1167 00:59:27,680 --> 00:59:30,680 Speaker 1: And I was able to I know, mister Mobile obviously, 1168 00:59:30,680 --> 00:59:32,760 Speaker 1: Michael Fisher one of your other is he a co 1169 00:59:32,840 --> 00:59:33,800 Speaker 1: founder with the company. 1170 00:59:35,000 --> 00:59:37,360 Speaker 9: Yes, Michael is a co founder. He's he's been with 1171 00:59:37,440 --> 00:59:39,840 Speaker 9: us on the journey since you know, really early days. 1172 00:59:40,520 --> 00:59:43,080 Speaker 12: He's had a lot of input into you know, everything 1173 00:59:43,080 --> 00:59:46,680 Speaker 12: we do, from you know, keyboard designs to user experience. 1174 00:59:47,280 --> 00:59:49,800 Speaker 12: You know, he just knows he knows the products, not 1175 00:59:49,880 --> 00:59:52,520 Speaker 12: just from a keyboard, addective smartphones as well. You know, 1176 00:59:52,600 --> 00:59:57,000 Speaker 12: he's probably reviewed every single keyboard smartphone that's ever been 1177 00:59:57,040 --> 01:00:00,880 Speaker 12: produced and been released to market. So he's such a 1178 01:00:01,480 --> 01:00:03,640 Speaker 12: such a world of knowledge, you know, and such a 1179 01:00:03,680 --> 01:00:04,560 Speaker 12: genuine guy as well. 1180 01:00:04,720 --> 01:00:07,040 Speaker 9: He's a really really good person to have on the team. 1181 01:00:07,120 --> 01:00:07,400 Speaker 7: He is. 1182 01:00:07,480 --> 01:00:09,720 Speaker 1: It's funny because I go to a lot of events 1183 01:00:09,720 --> 01:00:12,280 Speaker 1: with him, and he always has the most friends around 1184 01:00:12,320 --> 01:00:14,080 Speaker 1: him at every event, So that's a that's a good 1185 01:00:14,120 --> 01:00:16,840 Speaker 1: sign for him. But you know, here's the thing, So 1186 01:00:16,880 --> 01:00:18,760 Speaker 1: I tried this out at CES. This was a couple 1187 01:00:18,800 --> 01:00:21,120 Speaker 1: of years ago, I think when it was first launching. 1188 01:00:21,760 --> 01:00:24,080 Speaker 1: It does add some bulk to the phone, So explain 1189 01:00:24,160 --> 01:00:26,479 Speaker 1: that aspect, because is it a case. Is it something 1190 01:00:26,520 --> 01:00:28,680 Speaker 1: you put on and off when you need it, or 1191 01:00:28,720 --> 01:00:30,440 Speaker 1: is it something you leave on all the time. 1192 01:00:31,720 --> 01:00:33,040 Speaker 10: Yeah, we don't. 1193 01:00:32,840 --> 01:00:35,400 Speaker 12: Really tell people how to use it, but what we 1194 01:00:35,520 --> 01:00:37,960 Speaker 12: found from our users is that most people leave it 1195 01:00:38,000 --> 01:00:40,479 Speaker 12: on all the time. Now, it does add a little 1196 01:00:40,480 --> 01:00:44,560 Speaker 12: bit of bulk, and you know, it does stick out 1197 01:00:44,560 --> 01:00:46,560 Speaker 12: of your pockets. You know, we have a lot of 1198 01:00:46,600 --> 01:00:48,920 Speaker 12: our female customers saying it doesn't fit into a handbag. 1199 01:00:49,520 --> 01:00:52,240 Speaker 12: We've tried to make it as small as possible for 1200 01:00:52,400 --> 01:00:54,720 Speaker 12: kind of the product as it is today, but we're 1201 01:00:54,840 --> 01:00:58,640 Speaker 12: continuing to innovade, you know, look at how we can improve, 1202 01:00:58,880 --> 01:01:02,360 Speaker 12: even if it's shaving minimey to new product form factors. 1203 01:01:02,680 --> 01:01:05,160 Speaker 12: You know, we're always listening to our customers and we 1204 01:01:05,200 --> 01:01:07,520 Speaker 12: want to try and make the best keyboard experience out 1205 01:01:07,560 --> 01:01:08,120 Speaker 12: there for people. 1206 01:01:08,520 --> 01:01:11,320 Speaker 1: All right, is called clicks Adrian, What do you find 1207 01:01:11,320 --> 01:01:13,320 Speaker 1: fun about all this? I assume this is not your 1208 01:01:13,360 --> 01:01:16,640 Speaker 1: first sort of startup or thing that you've done before. 1209 01:01:16,720 --> 01:01:18,320 Speaker 1: What do you find fun about all this stuff. 1210 01:01:19,160 --> 01:01:21,200 Speaker 12: Yeah correct, Yeah, not one of my first roudio here. 1211 01:01:21,360 --> 01:01:24,040 Speaker 12: But I love making products. I think we we, we 1212 01:01:24,120 --> 01:01:25,240 Speaker 12: and a lot of the team we come from a 1213 01:01:25,280 --> 01:01:28,960 Speaker 12: place where we just love making physical products. We're really 1214 01:01:28,960 --> 01:01:32,040 Speaker 12: passionate about them. We love seeing people use the product. 1215 01:01:32,400 --> 01:01:34,640 Speaker 12: I mean, I was in a I was in an 1216 01:01:34,640 --> 01:01:38,880 Speaker 12: event last week. Somebody came up to me and he said, clicks, 1217 01:01:39,000 --> 01:01:41,720 Speaker 12: I know you guys. I was in a board meeting 1218 01:01:41,800 --> 01:01:45,480 Speaker 12: last week and Linda Yakarino, who's on my board, showed up. 1219 01:01:45,800 --> 01:01:47,640 Speaker 12: She put she sat on the set, she sat down, 1220 01:01:48,040 --> 01:01:49,760 Speaker 12: took her phone out, put it on the table and 1221 01:01:49,800 --> 01:01:51,160 Speaker 12: I had your product on that and she started telling 1222 01:01:51,160 --> 01:01:51,800 Speaker 12: you all about it. 1223 01:01:52,160 --> 01:01:53,720 Speaker 9: And this was such an amazing story. 1224 01:01:53,760 --> 01:01:55,280 Speaker 12: And to hear things like that, and to know that 1225 01:01:55,320 --> 01:01:58,640 Speaker 12: your product is being used by people, whether they're fortune 1226 01:01:58,680 --> 01:02:03,240 Speaker 12: ten CEOs, whether they are you know, college students, whether 1227 01:02:03,280 --> 01:02:08,400 Speaker 12: it's somebody who has you know, some kind of you know, 1228 01:02:08,920 --> 01:02:12,960 Speaker 12: hearing or site visibility issue and they can't, you know, 1229 01:02:13,320 --> 01:02:14,960 Speaker 12: use a phone properly, and now they can. You know, 1230 01:02:15,000 --> 01:02:16,560 Speaker 12: all of these things I think really give us a 1231 01:02:16,640 --> 01:02:18,560 Speaker 12: kick to making the products that we do. 1232 01:02:18,640 --> 01:02:21,520 Speaker 1: Wait, that's interesting, So is there an accessibility aspect to 1233 01:02:21,600 --> 01:02:23,240 Speaker 1: these keyboards. 1234 01:02:24,520 --> 01:02:27,040 Speaker 12: Well, I think you know, we didn't, we didn't go 1235 01:02:27,160 --> 01:02:30,640 Speaker 12: into it deep ourselves initially. What we found is that 1236 01:02:31,560 --> 01:02:35,280 Speaker 12: visually impaired people, We've had feedback from people that have 1237 01:02:35,360 --> 01:02:38,640 Speaker 12: Parkinson's for example, who were unable to really use a 1238 01:02:38,680 --> 01:02:42,400 Speaker 12: touchscreen very well, have now been able to really navigate 1239 01:02:42,480 --> 01:02:46,080 Speaker 12: you know, keyboards and actually input into a phone. And 1240 01:02:46,080 --> 01:02:47,680 Speaker 12: that's and that was a really nice story when we 1241 01:02:47,760 --> 01:02:49,000 Speaker 12: started hearing some of these things. 1242 01:02:49,280 --> 01:02:51,600 Speaker 1: That's incredible. Yeah, it's it's I've I've found that with 1243 01:02:51,640 --> 01:02:54,640 Speaker 1: a lot of tech products that they don't set out 1244 01:02:54,680 --> 01:02:56,960 Speaker 1: to help people, you know, necessarily, like they don't think 1245 01:02:56,960 --> 01:02:59,560 Speaker 1: about that aspect. But of course as people use these 1246 01:02:59,600 --> 01:03:02,400 Speaker 1: things and they find these aspects that really benefit them, 1247 01:03:02,440 --> 01:03:05,480 Speaker 1: Like I'm thinking of specifically the ray band glasses, Like 1248 01:03:05,520 --> 01:03:07,480 Speaker 1: a lot of people in the accessibility community were like, 1249 01:03:07,480 --> 01:03:09,200 Speaker 1: oh my gosh, these are so great for this, this 1250 01:03:09,280 --> 01:03:11,600 Speaker 1: and this, and I just think that's a that's a 1251 01:03:11,680 --> 01:03:14,200 Speaker 1: neat side effect of all this stuff. 1252 01:03:15,000 --> 01:03:17,320 Speaker 9: Agreed, Yeah, no, Agrede. I mean, I've got a great story, right. 1253 01:03:17,360 --> 01:03:19,960 Speaker 12: I was before we actually launched the products. I was 1254 01:03:20,080 --> 01:03:22,919 Speaker 12: in the Apple Store in the UK. This was about 1255 01:03:22,960 --> 01:03:24,800 Speaker 12: three months before launch and I had to buy an iPhone. 1256 01:03:24,800 --> 01:03:26,400 Speaker 12: I was like, we would have an iPhone to the team, 1257 01:03:26,400 --> 01:03:27,240 Speaker 12: I'm just going to buy iPhones. 1258 01:03:27,240 --> 01:03:27,480 Speaker 9: So I went. 1259 01:03:27,560 --> 01:03:29,880 Speaker 12: I went to the Apple store. The lady serving me 1260 01:03:30,320 --> 01:03:34,360 Speaker 12: was visually impaired, and I was so impressed how she 1261 01:03:34,400 --> 01:03:37,000 Speaker 12: was navigating through iOS. And you know when you go 1262 01:03:37,040 --> 01:03:39,720 Speaker 12: to Apple stores and you purchase something, they all use 1263 01:03:39,760 --> 01:03:42,120 Speaker 12: their iPhones to you know, to make the payments, make 1264 01:03:42,160 --> 01:03:45,840 Speaker 12: the transaction. She was using a combination of an AirPod 1265 01:03:46,440 --> 01:03:49,760 Speaker 12: and audio cues to navigate through with the menu system. 1266 01:03:50,440 --> 01:03:51,880 Speaker 12: And I kind of let her finish what she was doing, 1267 01:03:51,920 --> 01:03:54,120 Speaker 12: and I said, oh, you know, I'm really impressed how 1268 01:03:54,160 --> 01:03:57,080 Speaker 12: you're navigating through iOS and how you're doing this transaction 1269 01:03:57,200 --> 01:03:58,960 Speaker 12: For me. I just want to let you know, you know, 1270 01:03:59,000 --> 01:04:01,000 Speaker 12: the reason I'm buying the phone, and you know, I 1271 01:04:01,600 --> 01:04:03,400 Speaker 12: let out and I said, look, we're developing this product. 1272 01:04:04,080 --> 01:04:05,960 Speaker 9: I think you might be you know, you might find 1273 01:04:06,000 --> 01:04:06,600 Speaker 9: it interesting. 1274 01:04:06,880 --> 01:04:09,520 Speaker 12: And I put her fingers on it and she touched 1275 01:04:09,520 --> 01:04:12,000 Speaker 12: the keys and immediately she got in she was like, wow, 1276 01:04:12,280 --> 01:04:15,800 Speaker 12: it's it's the keyboards and and you know, her reaction 1277 01:04:16,000 --> 01:04:18,080 Speaker 12: and her face was like you know it was. It 1278 01:04:18,120 --> 01:04:20,360 Speaker 12: really touched me. And you know, to me, I thought, 1279 01:04:20,360 --> 01:04:22,520 Speaker 12: you know what, this is something that the world really needs. 1280 01:04:22,720 --> 01:04:25,040 Speaker 12: You know, it might not be something that everybody will 1281 01:04:25,040 --> 01:04:27,360 Speaker 12: out there take out, take and grab, but I think, 1282 01:04:27,440 --> 01:04:29,760 Speaker 12: you know, there is definitely a really strong community out 1283 01:04:29,800 --> 01:04:32,000 Speaker 12: there and people that want a product like this. 1284 01:04:32,200 --> 01:04:34,400 Speaker 9: So we're just going to keep keep growing and keep 1285 01:04:34,400 --> 01:04:35,600 Speaker 9: scaling amazing. 1286 01:04:35,640 --> 01:04:39,440 Speaker 1: The website is clicks dot tech. Clicks dot tech if 1287 01:04:39,440 --> 01:04:41,960 Speaker 1: you want to check out a physical keyboard for your smartphone. 1288 01:04:42,000 --> 01:04:45,600 Speaker 1: They've gotten for the iPhone, the Pixel, the razor. Any 1289 01:04:45,720 --> 01:04:48,560 Speaker 1: any thought about Samsung in the future, is that maybe 1290 01:04:48,600 --> 01:04:49,120 Speaker 1: going to happen. 1291 01:04:50,000 --> 01:04:52,480 Speaker 12: We we thought about it, you know, I think we 1292 01:04:52,560 --> 01:04:55,320 Speaker 12: listened to our community and you know, it's who's going 1293 01:04:55,400 --> 01:04:57,920 Speaker 12: to shout loudest. You know, we're also a growing business 1294 01:04:57,960 --> 01:05:00,360 Speaker 12: and we want to scale at the right page. We 1295 01:05:00,400 --> 01:05:01,800 Speaker 12: don't want to do We've learned I think a lot 1296 01:05:01,800 --> 01:05:04,080 Speaker 12: of lessons in the last year. It's very easy to 1297 01:05:04,080 --> 01:05:08,520 Speaker 12: do too much too quickly. And Samson's are you know, 1298 01:05:09,200 --> 01:05:11,680 Speaker 12: beast in itself in terms of the different phone models, 1299 01:05:11,760 --> 01:05:15,120 Speaker 12: just like Apple an iPhone. So we'll we'll get to 1300 01:05:15,160 --> 01:05:16,280 Speaker 12: it eventually, okay. 1301 01:05:17,040 --> 01:05:20,880 Speaker 1: Adrian Limao, Ching, CEO of Clicks thanks so much for 1302 01:05:21,000 --> 01:05:22,360 Speaker 1: joining me today. Really appreciate it. 1303 01:05:23,120 --> 01:05:24,560 Speaker 9: Thank you, rich appreciate it all right. 1304 01:05:24,600 --> 01:05:26,439 Speaker 1: I'll put a link to it on my website. Rich 1305 01:05:26,600 --> 01:05:29,880 Speaker 1: On Tech dot TV eighty eight rich one O one 1306 01:05:30,240 --> 01:05:33,240 Speaker 1: eight eight eight seven four to two four one zero one. 1307 01:05:33,680 --> 01:05:36,120 Speaker 1: More of your calls, plus I'll explain my WhatsApp is 1308 01:05:36,120 --> 01:05:38,800 Speaker 1: adding ads coming up right here on rich On Tech. 1309 01:05:40,760 --> 01:05:43,720 Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging 1310 01:05:43,760 --> 01:05:47,360 Speaker 1: out with you, talking technology eight eight eight rich one 1311 01:05:47,400 --> 01:05:49,800 Speaker 1: on one eight eight eight seven four to two four 1312 01:05:49,880 --> 01:05:53,000 Speaker 1: one zero one. I guess since were past it, I 1313 01:05:53,040 --> 01:05:56,080 Speaker 1: can I can mention what happened last weekend, but UH 1314 01:05:56,640 --> 01:05:59,240 Speaker 1: had a little issue with the phone lines. And that 1315 01:05:59,400 --> 01:06:02,960 Speaker 1: was interesting because I don't know what happened. Well I 1316 01:06:03,000 --> 01:06:05,680 Speaker 1: do know what happened, but it's just long story short. 1317 01:06:06,120 --> 01:06:10,320 Speaker 1: Apparently we were affected by some sort of I don't know. 1318 01:06:10,320 --> 01:06:12,080 Speaker 1: People are trying you know what. I'm not even gonna 1319 01:06:12,080 --> 01:06:13,880 Speaker 1: get into it. It's not worth it. But the point 1320 01:06:13,960 --> 01:06:15,880 Speaker 1: is we're back this week. We've got our calls, we've 1321 01:06:15,880 --> 01:06:18,480 Speaker 1: got our callers, We've got Kim, We've got Bobo. We 1322 01:06:18,520 --> 01:06:21,560 Speaker 1: are firing on all cylinders this week. Kim chimed in 1323 01:06:21,600 --> 01:06:26,280 Speaker 1: with her twenty first birthday Bobo. She went to Chevy's, 1324 01:06:26,280 --> 01:06:31,880 Speaker 1: the Chevy Chevy's, Yeah, the Mexican restaurant. Yeah. She went 1325 01:06:31,920 --> 01:06:34,760 Speaker 1: there after work and had her first legal margarita. Oh, 1326 01:06:34,800 --> 01:06:40,160 Speaker 1: first legal Not quite as exciting as Vegas, but yeah, 1327 01:06:40,200 --> 01:06:42,640 Speaker 1: you know that. You know what Chevy's has. I don't 1328 01:06:42,640 --> 01:06:45,040 Speaker 1: know if there's one around here. They've got They've put 1329 01:06:45,040 --> 01:06:46,960 Speaker 1: on every plate. I think, like this little like sweet 1330 01:06:47,080 --> 01:06:50,200 Speaker 1: corn thing. Oh, it's like a little scoop of cor yes, 1331 01:06:50,520 --> 01:06:53,040 Speaker 1: oh so good. Yeah, Like I just want that for 1332 01:06:53,120 --> 01:06:57,120 Speaker 1: my whole meal. Oh, speaking of things, I ate, I 1333 01:06:57,480 --> 01:06:59,800 Speaker 1: did I tell you this? I ate a grasshopper in Mexico? 1334 01:07:00,720 --> 01:07:02,760 Speaker 1: Have you what have you ever eaten a grashopper? I 1335 01:07:02,760 --> 01:07:04,919 Speaker 1: have no desire to eat an insect. So they come, 1336 01:07:05,160 --> 01:07:07,280 Speaker 1: you can get it on the side with your guacamole, 1337 01:07:07,760 --> 01:07:10,040 Speaker 1: So it comes. It just sounds worse a little bowl 1338 01:07:10,080 --> 01:07:12,600 Speaker 1: of grasshoppers for like they're like, I don't know, dried 1339 01:07:12,640 --> 01:07:14,200 Speaker 1: out freeze, dride, whatever you want to call it. And 1340 01:07:14,240 --> 01:07:16,400 Speaker 1: then you like put some on your guacamole and eat it. 1341 01:07:17,320 --> 01:07:19,840 Speaker 1: And you did it. I tried it. Come on, would 1342 01:07:19,920 --> 01:07:21,040 Speaker 1: you not try it? Why not? 1343 01:07:21,200 --> 01:07:21,360 Speaker 5: No? 1344 01:07:21,440 --> 01:07:23,560 Speaker 1: I wouldn't You wouldn't even try it. No, the whole 1345 01:07:23,560 --> 01:07:25,600 Speaker 1: table was trying it. But I'm not not try it. 1346 01:07:25,840 --> 01:07:27,600 Speaker 8: I wouldn't be a part of the table, be a 1347 01:07:27,680 --> 01:07:29,360 Speaker 8: leader or not a leader, not a follower. 1348 01:07:29,600 --> 01:07:32,560 Speaker 1: I was like, I'm in Mexico once, well, I mean 1349 01:07:32,640 --> 01:07:35,560 Speaker 1: hopefully again, but you know what I mean. But I'm 1350 01:07:35,600 --> 01:07:38,400 Speaker 1: just saying it's like, why not try it? Like I'm 1351 01:07:38,440 --> 01:07:42,520 Speaker 1: still here today, I am here. Congratulations, Fine, nothing for you. 1352 01:07:42,680 --> 01:07:44,760 Speaker 1: I can now I have a story to tell. That's 1353 01:07:44,800 --> 01:07:46,240 Speaker 1: not a story I would want to share. We just 1354 01:07:46,280 --> 01:07:51,160 Speaker 1: wasted like five minutes on its Daisy's and menafee, Daisy, 1355 01:07:51,200 --> 01:07:52,120 Speaker 1: you're on with rich. 1356 01:07:53,720 --> 01:07:59,840 Speaker 11: Hell, Hi, Hi, I'm gonna can you hear me? 1357 01:08:00,000 --> 01:08:00,240 Speaker 6: Okay? 1358 01:08:00,320 --> 01:08:02,080 Speaker 1: Now, yeah, you kind of broke up a little bit, 1359 01:08:02,120 --> 01:08:03,840 Speaker 1: but go ahead, okay. 1360 01:08:03,960 --> 01:08:04,280 Speaker 10: Yes. 1361 01:08:05,160 --> 01:08:07,120 Speaker 11: I have an acer Chromebook. 1362 01:08:07,200 --> 01:08:08,200 Speaker 7: It's about a year old. 1363 01:08:08,880 --> 01:08:11,720 Speaker 11: I love it. I do genealogy and I use a 1364 01:08:11,800 --> 01:08:17,639 Speaker 11: split screen. And what's happening with my computer is it'll 1365 01:08:17,720 --> 01:08:21,519 Speaker 11: just start spinning like it's not connected to the internet. 1366 01:08:21,920 --> 01:08:25,000 Speaker 11: But my internet is very strong. All the other devices 1367 01:08:25,040 --> 01:08:30,200 Speaker 11: are fine. And the only solution is to turn it 1368 01:08:30,240 --> 01:08:33,480 Speaker 11: off and to turn it back on, and that gets annoying. 1369 01:08:33,800 --> 01:08:35,559 Speaker 1: Yeah, of course, and I didn't. 1370 01:08:35,320 --> 01:08:37,439 Speaker 11: Know if there was any way of fixing it. But 1371 01:08:37,640 --> 01:08:41,439 Speaker 11: since prime days are coming up, I also can get 1372 01:08:41,479 --> 01:08:44,240 Speaker 11: a new Chromebook like that. 1373 01:08:44,280 --> 01:08:44,800 Speaker 5: They're light. 1374 01:08:46,080 --> 01:08:49,479 Speaker 1: You just got this a year ago. We're not buying 1375 01:08:49,479 --> 01:08:50,080 Speaker 1: a new computer. 1376 01:08:50,240 --> 01:08:50,280 Speaker 9: This. 1377 01:08:50,920 --> 01:08:52,519 Speaker 1: The computer should last more than a year. 1378 01:08:52,680 --> 01:08:55,000 Speaker 6: So I used. 1379 01:08:56,840 --> 01:08:58,160 Speaker 11: It's very heavily. 1380 01:08:57,920 --> 01:09:01,080 Speaker 1: Used, so well, that shouldn't like effect. So here's the deal. Number. 1381 01:09:01,080 --> 01:09:02,920 Speaker 1: There could be number one. There could be you said 1382 01:09:02,920 --> 01:09:07,160 Speaker 1: this a Chromebook, right right, So there could be the 1383 01:09:07,240 --> 01:09:10,720 Speaker 1: fact that you know, the Wi Fi chromebooks are not 1384 01:09:10,800 --> 01:09:14,040 Speaker 1: necessarily known for being the most powerful computers out there, 1385 01:09:14,040 --> 01:09:15,880 Speaker 1: so the components in them are not going to be 1386 01:09:16,000 --> 01:09:19,479 Speaker 1: of the highest quality necessarily. It doesn't mean that they're not, 1387 01:09:19,600 --> 01:09:21,759 Speaker 1: but it just means that the Wi Fi chip inside 1388 01:09:21,840 --> 01:09:24,160 Speaker 1: this computer may not be as strong as some of 1389 01:09:24,200 --> 01:09:26,160 Speaker 1: the other devices you were talking about. Now, I test 1390 01:09:26,160 --> 01:09:28,719 Speaker 1: a lot of devices, and believe me, there is a 1391 01:09:28,760 --> 01:09:32,879 Speaker 1: wide range of Wi Fi reception on the various devices 1392 01:09:32,880 --> 01:09:36,160 Speaker 1: that I test. Like, for instance, Samsung phones have probably 1393 01:09:36,160 --> 01:09:38,360 Speaker 1: the best Wi Fi and cellular reception out of any 1394 01:09:38,400 --> 01:09:41,080 Speaker 1: device that I test. It's just the way they make them. 1395 01:09:41,840 --> 01:09:44,400 Speaker 1: Pixel probably has the worst Wi Fi reception. And that's 1396 01:09:44,439 --> 01:09:47,240 Speaker 1: also Google by the way, and so you know, an 1397 01:09:47,240 --> 01:09:50,280 Speaker 1: iPhone somewhere in between. So I think the first thing 1398 01:09:50,360 --> 01:09:55,000 Speaker 1: is has this been happening since you first got this Chromebook? No? No, okay, 1399 01:09:55,479 --> 01:09:58,360 Speaker 1: So it could be that this thing is, like you said, 1400 01:09:58,360 --> 01:10:01,000 Speaker 1: it's used a lot, but a year a very small 1401 01:10:01,080 --> 01:10:02,920 Speaker 1: amount of time for a computer. So what I would 1402 01:10:02,920 --> 01:10:06,519 Speaker 1: do is the neat thing about chromebooks is that you 1403 01:10:06,640 --> 01:10:10,760 Speaker 1: can factory reset them without losing the data because it's 1404 01:10:10,760 --> 01:10:13,160 Speaker 1: all basically done in the cloud. Like this, this computer 1405 01:10:13,280 --> 01:10:14,800 Speaker 1: is just something that you sign in with your Google 1406 01:10:14,800 --> 01:10:19,320 Speaker 1: account and you're browsing the web. Correct, yes, uh huh? 1407 01:10:19,320 --> 01:10:22,800 Speaker 11: And is it does it save all the passwords? I 1408 01:10:22,800 --> 01:10:23,840 Speaker 11: have a password saver? 1409 01:10:24,200 --> 01:10:28,040 Speaker 1: Yeah, if you're you have it saved in Google Passwords. Yeah, yeah, 1410 01:10:28,400 --> 01:10:29,960 Speaker 1: those will all be in there. So that's the beauty 1411 01:10:29,960 --> 01:10:31,439 Speaker 1: of this. So what I would do is just to 1412 01:10:32,240 --> 01:10:34,280 Speaker 1: save you and probably get you another year of this 1413 01:10:34,320 --> 01:10:36,439 Speaker 1: computer at least. I mean, you want a computer to 1414 01:10:36,479 --> 01:10:39,720 Speaker 1: last anywhere from four to you know, eight years. But 1415 01:10:39,880 --> 01:10:43,040 Speaker 1: what I would do is there's a thing called power wash. 1416 01:10:43,360 --> 01:10:45,920 Speaker 1: So have you heard of that on the chromebook? Okay, 1417 01:10:46,439 --> 01:10:50,920 Speaker 1: so you can basically powerwash this computer, which is a 1418 01:10:51,000 --> 01:10:53,560 Speaker 1: factory reset of the entire computer, so it's going to 1419 01:10:53,600 --> 01:10:57,360 Speaker 1: be back to the when you open this thing up 1420 01:10:57,400 --> 01:10:59,439 Speaker 1: for the first time. So that's what I would do, 1421 01:10:59,720 --> 01:11:02,679 Speaker 1: is what called the powerwash. I'll put the instructions on 1422 01:11:02,720 --> 01:11:05,160 Speaker 1: my website in the show notes rich on tech dot TV. 1423 01:11:05,320 --> 01:11:08,920 Speaker 1: But basically, you sign out of your Chromebook, you press 1424 01:11:08,960 --> 01:11:16,040 Speaker 1: and hold control alt shift are, and then you press restart. Okay, okay, 1425 01:11:16,200 --> 01:11:20,080 Speaker 1: so you sign out control alt shift are, select restart, 1426 01:11:20,120 --> 01:11:21,800 Speaker 1: and then you'll see a box and in that box 1427 01:11:21,800 --> 01:11:25,080 Speaker 1: you'll see powerwash and that basically the name implies what 1428 01:11:25,160 --> 01:11:27,960 Speaker 1: it's doing. It's giving your computer a power washing, which 1429 01:11:28,000 --> 01:11:30,240 Speaker 1: means it's going to clear out all the junk, clear 1430 01:11:30,280 --> 01:11:33,280 Speaker 1: out any settings that you changed, it's going to delete 1431 01:11:33,280 --> 01:11:35,320 Speaker 1: all the Wi Fi networks that you've connected to, and 1432 01:11:35,360 --> 01:11:37,680 Speaker 1: it's going to reset your Chromebook. And then once you 1433 01:11:37,760 --> 01:11:39,760 Speaker 1: reset it, you can open it up, sign back in 1434 01:11:39,840 --> 01:11:42,720 Speaker 1: with your Google account. Everything should be there and then 1435 01:11:43,240 --> 01:11:45,200 Speaker 1: hopefully the problem is fixed and you won't have this 1436 01:11:45,240 --> 01:11:47,599 Speaker 1: issue anymore, and that'll also get rid of any little 1437 01:11:47,880 --> 01:11:50,559 Speaker 1: lingering issues that might be happening. The only thing is 1438 01:11:50,640 --> 01:11:52,240 Speaker 1: you have to know is that ninety nine percent of 1439 01:11:52,240 --> 01:11:53,880 Speaker 1: what you're doing on the chromebook is in the cloud. 1440 01:11:54,200 --> 01:11:56,880 Speaker 1: Do you have any sort of oh, we got to go, 1441 01:11:57,720 --> 01:11:59,600 Speaker 1: but that that should be just fine just back up 1442 01:11:59,600 --> 01:12:02,639 Speaker 1: any fire that might be on an external drive. Great question, Daisy, 1443 01:12:02,960 --> 01:12:07,960 Speaker 1: Thanks so much for the call. Welcome back to rich 1444 01:12:08,000 --> 01:12:10,519 Speaker 1: on Tech Rich DeMuro here hanging out with you, talking 1445 01:12:10,520 --> 01:12:15,960 Speaker 1: technology at eight eight eight rich one oh one eight 1446 01:12:16,120 --> 01:12:20,360 Speaker 1: eight eight seven four to two, four to one zero one. 1447 01:12:21,000 --> 01:12:25,040 Speaker 1: Kim is standing by, get you on the air. Bobo's dancing. 1448 01:12:25,760 --> 01:12:29,640 Speaker 1: I'm just doing my thing here on the mic. The 1449 01:12:29,680 --> 01:12:33,040 Speaker 1: website for the show rich on tech dot TV. If 1450 01:12:33,040 --> 01:12:35,320 Speaker 1: you're not following me on social media, check me out 1451 01:12:35,360 --> 01:12:38,559 Speaker 1: on Instagram. Got a couple of posts of note. If 1452 01:12:38,560 --> 01:12:40,840 Speaker 1: you want to see a trifolding phone, I've got that. 1453 01:12:42,120 --> 01:12:45,479 Speaker 1: A watch that has earbuds built into it. That's kind 1454 01:12:45,479 --> 01:12:47,600 Speaker 1: of cool. I think it's only available in Mexico, but 1455 01:12:47,600 --> 01:12:50,400 Speaker 1: it's still fun to look at. And then a couple 1456 01:12:50,439 --> 01:12:53,840 Speaker 1: I got my number one hotel hack number one. I 1457 01:12:53,880 --> 01:12:58,400 Speaker 1: am sharing all my secrets. By the way, I mentioned 1458 01:12:58,400 --> 01:13:01,000 Speaker 1: that WhatsApp is getting at so you probably see a 1459 01:13:01,040 --> 01:13:04,519 Speaker 1: lot of a lot of headlines about that. The thing 1460 01:13:04,640 --> 01:13:07,719 Speaker 1: is look all these companies of Meta, you know, Meta 1461 01:13:07,760 --> 01:13:10,280 Speaker 1: owns WhatsApp. They bought them. They got to make some 1462 01:13:10,320 --> 01:13:12,360 Speaker 1: money on it. So this is what they're doing. They're 1463 01:13:12,360 --> 01:13:15,599 Speaker 1: going to put ads in the updates tab. I never 1464 01:13:15,640 --> 01:13:17,720 Speaker 1: even looked at the updates tab until I just looked 1465 01:13:17,760 --> 01:13:21,320 Speaker 1: at this. It is basically like the status update area. 1466 01:13:21,720 --> 01:13:23,400 Speaker 1: So that's where you're going to start seeing ads if 1467 01:13:23,400 --> 01:13:26,080 Speaker 1: you're looking at that section. Most people, I think, are 1468 01:13:26,120 --> 01:13:28,519 Speaker 1: looking at the chats, which is what I use it for. 1469 01:13:29,520 --> 01:13:32,960 Speaker 1: WhatsApp was was instrumental in Mexico because there's you know, 1470 01:13:33,000 --> 01:13:34,680 Speaker 1: ten or fifteen of us on the trip, and we 1471 01:13:34,720 --> 01:13:37,519 Speaker 1: all have different phones, this and that, and I said, hey, 1472 01:13:37,560 --> 01:13:39,920 Speaker 1: can we just use WhatsApp. Let's just make a WhatsApp group. 1473 01:13:40,280 --> 01:13:44,160 Speaker 1: And it's perfect because everyone is It's a level playing field. 1474 01:13:44,200 --> 01:13:47,040 Speaker 1: WhatsApp works the same on every single device, So you 1475 01:13:47,080 --> 01:13:49,760 Speaker 1: want to send a big picture, video link, whatever, no 1476 01:13:49,800 --> 01:13:52,200 Speaker 1: matter what phone you have, you can use it. And 1477 01:13:52,240 --> 01:13:54,280 Speaker 1: so that's what people love. I mean, outside the US, 1478 01:13:54,320 --> 01:13:56,519 Speaker 1: WhatsApp is huge. I mean everyone uses it. Hearing the 1479 01:13:56,560 --> 01:13:59,080 Speaker 1: US people use it, but you know, I message is 1480 01:13:59,160 --> 01:14:02,960 Speaker 1: really kind of the king of everything. Sadly, I say, sadly, 1481 01:14:03,040 --> 01:14:09,280 Speaker 1: because again I like cross platform applications, and yes, I 1482 01:14:09,400 --> 01:14:12,599 Speaker 1: message has gotten a lot better with RCS versus you know, 1483 01:14:12,960 --> 01:14:15,519 Speaker 1: exchanging messages between iPhone and Android has gotten a lot 1484 01:14:15,520 --> 01:14:19,040 Speaker 1: better because of RCS. But still people are not I Message, 1485 01:14:19,040 --> 01:14:20,960 Speaker 1: and people get all bent out of shape. Oh you're 1486 01:14:21,000 --> 01:14:25,280 Speaker 1: making the group green or whatever. That's nonsense to me 1487 01:14:25,439 --> 01:14:28,360 Speaker 1: in a world of technology that should work equally well 1488 01:14:28,400 --> 01:14:31,920 Speaker 1: for everyone anyway. Besides the point, so your personal chats, 1489 01:14:31,920 --> 01:14:34,760 Speaker 1: your messages will remain ad free and most importantly, end 1490 01:14:34,840 --> 01:14:38,439 Speaker 1: to end encryptied, which is really what WhatsApp is all about. 1491 01:14:38,600 --> 01:14:40,599 Speaker 1: No one can tap into those messages that you sent 1492 01:14:40,720 --> 01:14:45,000 Speaker 1: on WhatsApp. No one, no government, no, not even Meta themselves. 1493 01:14:45,400 --> 01:14:47,919 Speaker 1: So that's why people like it because it is private 1494 01:14:47,960 --> 01:14:54,120 Speaker 1: and encrypted by default. Let's go to Sherry in Orange County. Sharry, 1495 01:14:54,160 --> 01:14:54,840 Speaker 1: you're on with Rich. 1496 01:14:56,160 --> 01:14:58,400 Speaker 5: Oh Rich, nice to meet you. 1497 01:14:59,120 --> 01:15:01,599 Speaker 1: Well, nice to meet you you too via phone. 1498 01:15:03,080 --> 01:15:10,240 Speaker 5: Okay, so my question is kind of a interesting, Uh dylmma, 1499 01:15:10,240 --> 01:15:12,679 Speaker 5: I have I've retired almost three years ago. 1500 01:15:13,000 --> 01:15:16,400 Speaker 10: Congratulations, thank you, and I have three issues. 1501 01:15:16,920 --> 01:15:19,759 Speaker 5: First off, on my iPhone, go in and I'm trying 1502 01:15:19,760 --> 01:15:21,800 Speaker 5: to enter in my email address. It goes to my 1503 01:15:21,880 --> 01:15:24,920 Speaker 5: work email address, and I've looked all over and I 1504 01:15:24,960 --> 01:15:27,280 Speaker 5: can't figure out how to remove that. It's like an 1505 01:15:27,280 --> 01:15:28,000 Speaker 5: instant thing. 1506 01:15:28,720 --> 01:15:30,200 Speaker 1: I'm sorry, it's an instant thing. 1507 01:15:31,120 --> 01:15:33,439 Speaker 5: Yeah, like you know, you you start typing it in 1508 01:15:33,479 --> 01:15:36,720 Speaker 5: and a little auto we put in your email address. 1509 01:15:36,400 --> 01:15:39,080 Speaker 1: Oh auto fill, yes, yeah, go to. 1510 01:15:39,040 --> 01:15:42,479 Speaker 5: My work email. And then then the next two are 1511 01:15:42,560 --> 01:15:45,679 Speaker 5: that I set up the Facebook for my work years 1512 01:15:45,680 --> 01:15:48,960 Speaker 5: and years ago, and I also set up Instagram, and 1513 01:15:49,040 --> 01:15:52,960 Speaker 5: I guess I'm the main admin on it, and the 1514 01:15:53,040 --> 01:15:57,160 Speaker 5: girl that took over can't remove me because I'm I 1515 01:15:57,160 --> 01:15:58,320 Speaker 5: guess still working there and. 1516 01:15:58,320 --> 01:15:59,240 Speaker 2: Superior to her. 1517 01:15:59,320 --> 01:16:02,360 Speaker 5: But I don't know anyway. I need to figure out 1518 01:16:02,400 --> 01:16:03,960 Speaker 5: how to do that too. I know I probably have 1519 01:16:04,040 --> 01:16:07,960 Speaker 5: to make her the main admin too and then delete me, 1520 01:16:08,120 --> 01:16:09,080 Speaker 5: but I can't find. 1521 01:16:08,960 --> 01:16:09,479 Speaker 2: How to do it. 1522 01:16:09,720 --> 01:16:13,200 Speaker 1: Yeah, okay, that's that the admin thing is, uh is? Yeah, 1523 01:16:13,240 --> 01:16:14,760 Speaker 1: I got to look into that because I'm not sure 1524 01:16:14,800 --> 01:16:17,200 Speaker 1: I've got I've got my wife as an admin on 1525 01:16:17,240 --> 01:16:20,000 Speaker 1: my page, and I gotta I gotta see if you 1526 01:16:20,040 --> 01:16:23,120 Speaker 1: can switch that. But let's let's tackle the the autofil first. 1527 01:16:23,160 --> 01:16:27,320 Speaker 1: I think where that's coming from is your There's two 1528 01:16:27,360 --> 01:16:29,280 Speaker 1: places that you can potentially do that first off, in 1529 01:16:29,320 --> 01:16:32,160 Speaker 1: your contacts if you go to your con If you 1530 01:16:32,240 --> 01:16:35,280 Speaker 1: go to your contacts and you go to yourself, which 1531 01:16:35,320 --> 01:16:38,479 Speaker 1: is my card up at the top, you should delete 1532 01:16:38,520 --> 01:16:40,439 Speaker 1: your work email out of there. 1533 01:16:42,680 --> 01:16:43,439 Speaker 5: Under my card? 1534 01:16:43,479 --> 01:16:44,240 Speaker 9: Did you say yes? 1535 01:16:44,360 --> 01:16:48,320 Speaker 1: Under my card? And so that's that's probably where it's 1536 01:16:48,320 --> 01:16:51,360 Speaker 1: populating that from the other place you can go is 1537 01:16:51,400 --> 01:16:56,520 Speaker 1: into settings and there is a keyboard. Let's see here, keyboard, 1538 01:16:58,000 --> 01:17:02,880 Speaker 1: let's see so is your is your email address in there? 1539 01:17:05,000 --> 01:17:07,439 Speaker 5: Well? I had like three emails in there, but it 1540 01:17:07,560 --> 01:17:09,360 Speaker 5: always goes to my work one first. 1541 01:17:09,760 --> 01:17:11,960 Speaker 1: Okay, yeah, so I would I would delete the work 1542 01:17:11,960 --> 01:17:13,960 Speaker 1: one out of there and just that way that that 1543 01:17:14,000 --> 01:17:16,559 Speaker 1: should probably fix that. But I'm going to look up 1544 01:17:16,760 --> 01:17:22,600 Speaker 1: under the keyboard on your computer there is reset keyboard dictionary, 1545 01:17:23,160 --> 01:17:26,080 Speaker 1: So I would tap that and see if that helps. 1546 01:17:27,040 --> 01:17:29,599 Speaker 1: Because what happened is if you if you selected that 1547 01:17:30,200 --> 01:17:33,000 Speaker 1: auto complete a couple of times throughout the years, your 1548 01:17:33,040 --> 01:17:35,880 Speaker 1: iPhone just learns that that's what you're using, and they 1549 01:17:36,000 --> 01:17:37,679 Speaker 1: kind of put that there at the top because it's 1550 01:17:37,960 --> 01:17:39,400 Speaker 1: it's just what they're doing. 1551 01:17:40,000 --> 01:17:42,960 Speaker 5: If I delete them all or delete before I do that, 1552 01:17:43,040 --> 01:17:44,360 Speaker 5: am I deleting everything? Then? 1553 01:17:44,800 --> 01:17:46,120 Speaker 1: Well? Do you have a lot of stuff in your 1554 01:17:46,120 --> 01:17:47,960 Speaker 1: custom keyboard. I don't think you do. I mean it 1555 01:17:48,080 --> 01:17:51,679 Speaker 1: probably chance, but I'm just wondering chances are you don't. 1556 01:17:51,680 --> 01:17:53,880 Speaker 1: I don't. It's just basically anything that the keyboard has 1557 01:17:53,920 --> 01:17:55,840 Speaker 1: learned over the years, like if you corrected someone's name 1558 01:17:55,920 --> 01:17:57,120 Speaker 1: or something like that. I don't think it's a big 1559 01:17:57,160 --> 01:17:59,479 Speaker 1: deal to start over on that. If that's my first 1560 01:17:59,720 --> 01:18:02,479 Speaker 1: first start with the contact Go to your contact card 1561 01:18:02,520 --> 01:18:04,760 Speaker 1: and delete out your work email address, and I think 1562 01:18:04,760 --> 01:18:07,240 Speaker 1: that should fix it. Restart your phone and see if 1563 01:18:07,240 --> 01:18:08,640 Speaker 1: that helps the next time you go to type in 1564 01:18:08,640 --> 01:18:13,240 Speaker 1: an email. For what it's worth, Sherry, uh. I. For 1565 01:18:13,240 --> 01:18:17,120 Speaker 1: some reason, the only email address my iPhone does not 1566 01:18:17,200 --> 01:18:19,720 Speaker 1: auto complete is my email address. It does every other 1567 01:18:19,720 --> 01:18:23,080 Speaker 1: email address in the world except mine, and I'm not 1568 01:18:23,120 --> 01:18:25,559 Speaker 1: sure why that's doing that. So I've got it in 1569 01:18:25,600 --> 01:18:27,320 Speaker 1: my contact let me just maybe, you know what, let 1570 01:18:27,400 --> 01:18:28,960 Speaker 1: me just make sure it's in my contact card now 1571 01:18:29,000 --> 01:18:31,719 Speaker 1: that I've got you here. Yeah, I've got it right there, 1572 01:18:31,800 --> 01:18:34,280 Speaker 1: and so I its just for some reason, it auto 1573 01:18:34,400 --> 01:18:37,920 Speaker 1: completes every other email address in the world except for mine. 1574 01:18:38,000 --> 01:18:42,320 Speaker 1: So that's it. Okay. Number two, change the admin on 1575 01:18:42,360 --> 01:18:43,640 Speaker 1: a Facebook page. 1576 01:18:43,840 --> 01:18:44,080 Speaker 2: So. 1577 01:18:46,439 --> 01:18:48,719 Speaker 5: Change it on Facebook. Is it also changing on Instagram 1578 01:18:48,840 --> 01:18:50,440 Speaker 5: or do you go both places? 1579 01:18:50,720 --> 01:18:53,479 Speaker 1: Uh? That I am not sure about. Usually with the 1580 01:18:53,640 --> 01:18:58,439 Speaker 1: with the if their accounts are linked. Are the accounts linked, Yeah, yeah, 1581 01:18:58,439 --> 01:19:01,120 Speaker 1: then it typically should change it on both. So what 1582 01:19:01,160 --> 01:19:03,639 Speaker 1: I would do is, I think now I'm just kind 1583 01:19:03,640 --> 01:19:05,960 Speaker 1: of imagining how you would do this, is that you 1584 01:19:06,000 --> 01:19:09,280 Speaker 1: would name the new person as an administrator. Have you 1585 01:19:09,320 --> 01:19:09,639 Speaker 1: done that? 1586 01:19:11,320 --> 01:19:14,639 Speaker 5: I haven't looked at it recently, but I probably did. 1587 01:19:14,680 --> 01:19:20,040 Speaker 5: But she said she wasn't the like maybe she was 1588 01:19:20,080 --> 01:19:20,840 Speaker 5: a contributor. 1589 01:19:21,080 --> 01:19:24,120 Speaker 1: Yeah, I would set her as the set her as 1590 01:19:24,160 --> 01:19:26,760 Speaker 1: the main admin or set her as an admin, and 1591 01:19:26,800 --> 01:19:28,639 Speaker 1: then if you can set her as the main admin 1592 01:19:28,760 --> 01:19:31,320 Speaker 1: and then you can go through and have her I 1593 01:19:31,360 --> 01:19:33,599 Speaker 1: think she might have to delete you so. 1594 01:19:35,560 --> 01:19:37,400 Speaker 13: And she said you couldn't go well, right. 1595 01:19:37,360 --> 01:19:39,400 Speaker 1: But she might not have been a complete admin, So 1596 01:19:39,439 --> 01:19:41,320 Speaker 1: I would I would go into there and check your 1597 01:19:41,360 --> 01:19:45,360 Speaker 1: Facebook settings. That's going to be under settings and then 1598 01:19:45,439 --> 01:19:50,040 Speaker 1: page roll. So let's see. Uh Facebook, It's Facebook settings 1599 01:19:50,040 --> 01:19:54,599 Speaker 1: are a nightmare. They are literally the worst. They are 1600 01:19:54,600 --> 01:19:57,360 Speaker 1: the worst setup of anything that I've seen on the 1601 01:19:57,400 --> 01:20:00,120 Speaker 1: Internet because there's just so many of them, and it 1602 01:20:00,120 --> 01:20:03,959 Speaker 1: depends if you're managing a page versus a private account, 1603 01:20:04,200 --> 01:20:06,559 Speaker 1: which in my case I have both, so I can't. 1604 01:20:06,600 --> 01:20:08,000 Speaker 1: I can't go through these on the air right here 1605 01:20:08,000 --> 01:20:10,800 Speaker 1: because there's just too many settings. But typically go into 1606 01:20:10,800 --> 01:20:15,559 Speaker 1: your settings on Facebook, look under page rolls, and if 1607 01:20:15,560 --> 01:20:18,559 Speaker 1: it's not page rolls, it could also be page set up, 1608 01:20:18,880 --> 01:20:21,559 Speaker 1: depending on the version of Facebook that you're using. I 1609 01:20:21,600 --> 01:20:24,680 Speaker 1: think you're probably using I would hope the new page experience, 1610 01:20:25,200 --> 01:20:27,920 Speaker 1: so that's under settings, and then page set up, and 1611 01:20:27,960 --> 01:20:31,320 Speaker 1: then choose the user, give them access and then you'll 1612 01:20:31,320 --> 01:20:33,600 Speaker 1: have to confirm that and then they can probably go 1613 01:20:33,680 --> 01:20:37,280 Speaker 1: through and delete you. Okay, all right, sure you have 1614 01:20:37,320 --> 01:20:38,160 Speaker 1: a little bit of homework. 1615 01:20:39,000 --> 01:20:43,479 Speaker 5: When I set up Facebook and then Instagram came into existence, 1616 01:20:43,520 --> 01:20:46,599 Speaker 5: and then I want to say they're connected, because that's 1617 01:20:46,600 --> 01:20:50,559 Speaker 5: how I got into Instagram, so it should be connected, right. 1618 01:20:50,439 --> 01:20:52,920 Speaker 1: Yeah, they should be connected like mine's connected because I 1619 01:20:53,080 --> 01:20:55,160 Speaker 1: mine's all under the same account, So as long as 1620 01:20:55,200 --> 01:20:57,360 Speaker 1: it's in the same account, it should be connected. I 1621 01:20:57,400 --> 01:20:59,439 Speaker 1: don't I don't if it's not, and you'll just have 1622 01:20:59,439 --> 01:21:01,440 Speaker 1: to do the same thing on Instagram. 1623 01:21:02,000 --> 01:21:03,599 Speaker 5: Okay, all right, I appreciate it. 1624 01:21:03,800 --> 01:21:05,960 Speaker 1: All right, Sherry, keep me posted. Go to Rich on 1625 01:21:06,040 --> 01:21:07,720 Speaker 1: tech Dot TV send me an email let me know 1626 01:21:07,720 --> 01:21:10,000 Speaker 1: if any of that stuff worked, because you know, sometimes 1627 01:21:10,040 --> 01:21:11,679 Speaker 1: I like do a follow up because we talk about 1628 01:21:11,680 --> 01:21:13,920 Speaker 1: a lot of stuff on this show, and I like 1629 01:21:13,960 --> 01:21:15,599 Speaker 1: to know if the things that we talk about actually 1630 01:21:15,600 --> 01:21:18,360 Speaker 1: work when you try to do them, because I can't 1631 01:21:18,360 --> 01:21:20,559 Speaker 1: do everything while I'm on the air because it's just's. 1632 01:21:20,880 --> 01:21:23,840 Speaker 1: I mean, like settings alone on Instagram. I'm looking at 1633 01:21:23,840 --> 01:21:26,680 Speaker 1: the page here, there's just there's so many and they 1634 01:21:26,760 --> 01:21:30,559 Speaker 1: change like every week. So I'm looking at my page setup. Okay, 1635 01:21:30,560 --> 01:21:34,519 Speaker 1: here we go, page set up, and I'm looking for 1636 01:21:34,800 --> 01:21:40,040 Speaker 1: the page recommendations, page access. Okay, here we go page access, 1637 01:21:40,600 --> 01:21:44,680 Speaker 1: and there's me and there's my wife, and okay, so 1638 01:21:44,840 --> 01:21:48,320 Speaker 1: if I yeah, I can set let's see remove access, 1639 01:21:48,840 --> 01:21:52,240 Speaker 1: remove access. Oh I can remove access to my own self. 1640 01:21:52,280 --> 01:21:55,519 Speaker 1: That's scary, but yeah. So if you look at it, 1641 01:21:55,520 --> 01:21:57,880 Speaker 1: it should be where you can add someone as an 1642 01:21:57,920 --> 01:22:00,160 Speaker 1: admin right there. And so that's what I would do 1643 01:22:00,200 --> 01:22:02,439 Speaker 1: and just add her as the admin, make sure she 1644 01:22:02,479 --> 01:22:04,599 Speaker 1: has complete access, and then she can go into this 1645 01:22:05,880 --> 01:22:09,000 Speaker 1: the people with Facebook access setting and delete you out. 1646 01:22:09,960 --> 01:22:13,519 Speaker 1: Good question eighty eight rich one O one eight eight 1647 01:22:13,600 --> 01:22:17,160 Speaker 1: eight seven four to two four one zero one. Uh 1648 01:22:17,200 --> 01:22:22,320 Speaker 1: if you like Xbox Game Pass, you can get two 1649 01:22:22,360 --> 01:22:26,080 Speaker 1: months free if you have a Samsung TV or a monitor. 1650 01:22:26,680 --> 01:22:29,080 Speaker 1: So this is a new deal because Samsung has a 1651 01:22:29,080 --> 01:22:32,880 Speaker 1: new deal with EA Sports FC twenty five. I guess 1652 01:22:32,920 --> 01:22:36,200 Speaker 1: you can play it with no console on a Samsung 1653 01:22:36,240 --> 01:22:38,920 Speaker 1: TV or a monitor now, which is pretty cool. So 1654 01:22:39,080 --> 01:22:42,240 Speaker 1: this is in the Samsung Gaming hug Hub. But because 1655 01:22:42,280 --> 01:22:46,200 Speaker 1: they did that, they are giving people an Xbox game 1656 01:22:46,280 --> 01:22:49,760 Speaker 1: Pass UH subscriber two months. So two months of this 1657 01:22:49,880 --> 01:22:53,840 Speaker 1: for free. That's about twenty dollars a month. That's forty dollars. Yeah, 1658 01:22:53,920 --> 01:22:55,920 Speaker 1: are you familiar with game You're you know? What do 1659 01:22:55,960 --> 01:22:59,360 Speaker 1: you have? The Ultimate? Of course? Yeah? Now I've done 1660 01:22:59,400 --> 01:23:01,559 Speaker 1: so many free trials of this. I've never I think 1661 01:23:01,560 --> 01:23:04,360 Speaker 1: I've only paid for it one month. But I every 1662 01:23:04,479 --> 01:23:06,920 Speaker 1: every like gadget like computers and things they come with 1663 01:23:06,960 --> 01:23:09,120 Speaker 1: like a I don't know, just always I'm always getting 1664 01:23:09,200 --> 01:23:10,400 Speaker 1: like months of free. 1665 01:23:10,720 --> 01:23:13,080 Speaker 8: My only issue is now that Xbox Live is like 1666 01:23:13,400 --> 01:23:15,680 Speaker 8: twenty bucks a month they change, You're paying like one 1667 01:23:15,760 --> 01:23:18,519 Speaker 8: hundred and twenty dollars a year to game online. But 1668 01:23:18,760 --> 01:23:22,000 Speaker 8: the positive thing about Xbox Live Ultimate is you get 1669 01:23:22,400 --> 01:23:24,639 Speaker 8: literally most of their catalog to play. 1670 01:23:24,760 --> 01:23:26,840 Speaker 1: You can just download the games and play them. When 1671 01:23:26,840 --> 01:23:28,639 Speaker 1: you're done, want them to delete them and download something else. 1672 01:23:28,720 --> 01:23:30,880 Speaker 1: Most of the Microsoft games, most of the Microsoft game 1673 01:23:31,000 --> 01:23:33,160 Speaker 1: the big titles there, yeah, the major titles. Then you 1674 01:23:33,160 --> 01:23:35,720 Speaker 1: get them like a day early. Oh that's the cool thing. Yeah, 1675 01:23:35,800 --> 01:23:37,559 Speaker 1: what's the title? What is everyone playing right now? What 1676 01:23:37,560 --> 01:23:40,759 Speaker 1: are you playing? I'm still playing Fortnite and call them duty. 1677 01:23:40,800 --> 01:23:42,960 Speaker 1: But those like Fortnite doesn't cost anything, right, Like, you 1678 01:23:42,960 --> 01:23:45,639 Speaker 1: don't have to. I mean, you can play Fortnite for free, 1679 01:23:46,240 --> 01:23:48,439 Speaker 1: but if you get the Season Pass, it can cost 1680 01:23:48,479 --> 01:23:51,720 Speaker 1: you anywhere from eight ninety nine to you can get 1681 01:23:51,760 --> 01:23:55,439 Speaker 1: the subscription for I thinks twelve bucks a month. Oh wow, 1682 01:23:55,520 --> 01:23:57,439 Speaker 1: twelve dollars a month. But that you don't you get 1683 01:23:57,439 --> 01:23:59,120 Speaker 1: a lot with that. But you don't need game Pass 1684 01:23:59,160 --> 01:24:01,160 Speaker 1: to play for any game. 1685 01:24:01,200 --> 01:24:03,879 Speaker 8: What Xbox did was any game that is free to download, 1686 01:24:03,960 --> 01:24:04,880 Speaker 8: is free to play online. 1687 01:24:05,080 --> 01:24:07,600 Speaker 1: Yeah, oh that's cool. Well, anyway, so if you want to, 1688 01:24:07,640 --> 01:24:09,000 Speaker 1: if you want to try to see if you can 1689 01:24:09,040 --> 01:24:12,519 Speaker 1: find this, uh this two free months of Xbox Game Pass. 1690 01:24:13,360 --> 01:24:17,320 Speaker 1: Go to the Samsung Promotions app on your TV, click 1691 01:24:17,400 --> 01:24:19,960 Speaker 1: the Xbox banner or scan the code and then put 1692 01:24:19,960 --> 01:24:23,000 Speaker 1: the code in at Xbox dot Com slash redeem two 1693 01:24:23,000 --> 01:24:25,960 Speaker 1: free months of Xbox Game Pass. There you go eighty 1694 01:24:25,920 --> 01:24:28,000 Speaker 1: and eight Rich one on one eight eight eight seven 1695 01:24:28,080 --> 01:24:33,719 Speaker 1: four two four one zero one more after this. Welcome 1696 01:24:33,720 --> 01:24:36,720 Speaker 1: back to Rich on Tech. Rich Demurro here hanging out 1697 01:24:36,720 --> 01:24:42,400 Speaker 1: with you, talking technology website for the show Rich on 1698 01:24:42,920 --> 01:24:50,120 Speaker 1: Tech dot TV. Let's go to uh Tom in or cut, California. 1699 01:24:50,280 --> 01:24:52,679 Speaker 1: Tom You're on with Rich by Rich. 1700 01:24:52,720 --> 01:24:55,320 Speaker 6: Thank you for calling me back. Great show. 1701 01:24:55,960 --> 01:24:58,400 Speaker 1: Thank you, glad glad to have you here. What can 1702 01:24:58,439 --> 01:24:58,960 Speaker 1: I help you with? 1703 01:25:00,120 --> 01:25:02,640 Speaker 6: I'm in the market for a new laptop. I have 1704 01:25:02,720 --> 01:25:07,160 Speaker 6: an old, old HP and I'm looking to pick up 1705 01:25:07,200 --> 01:25:11,439 Speaker 6: another laptop. I'm not into gaming, not into downloading movies 1706 01:25:11,520 --> 01:25:13,639 Speaker 6: or music. I guess I'm kind of boring. I mainly 1707 01:25:13,720 --> 01:25:17,880 Speaker 6: just surf the web, email, and pay my bills online. 1708 01:25:18,000 --> 01:25:21,000 Speaker 6: That's about basically all I use my laptop for. I 1709 01:25:21,080 --> 01:25:23,679 Speaker 6: had this HP for I'm still on a Windows seven 1710 01:25:23,720 --> 01:25:24,560 Speaker 6: if you believe. 1711 01:25:24,320 --> 01:25:28,479 Speaker 1: It, Oh my gosh, I burn it, burn that thing. 1712 01:25:29,360 --> 01:25:31,760 Speaker 1: Yeah I am, I'm just kidding. Don't don't. I don't 1713 01:25:31,760 --> 01:25:34,920 Speaker 1: want the environmental do do not burn batteries. Please do 1714 01:25:35,040 --> 01:25:36,439 Speaker 1: not burn your laptops properly. 1715 01:25:36,479 --> 01:25:40,799 Speaker 6: Recycled anyway, it's been working great. I have no complaints, 1716 01:25:40,840 --> 01:25:43,120 Speaker 6: but it's getting tired and it's been flown down, so 1717 01:25:43,120 --> 01:25:45,679 Speaker 6: I won't if you have any recommendations for another laptop. 1718 01:25:45,840 --> 01:25:47,519 Speaker 1: Now, how long have you had this laptop? 1719 01:25:50,360 --> 01:25:55,360 Speaker 6: Well, it's a Pavilion E seven thirteen thirty DX. 1720 01:25:55,160 --> 01:25:58,240 Speaker 1: Not TAB Oh my gosh, okay, HP. 1721 01:25:59,760 --> 01:26:00,719 Speaker 6: You know it's worth great. 1722 01:26:00,960 --> 01:26:02,559 Speaker 1: No, that's that's what I'm saying. I mean, look at 1723 01:26:02,600 --> 01:26:04,360 Speaker 1: this is the thing. Like we had a caller earlier 1724 01:26:04,840 --> 01:26:08,280 Speaker 1: wanted to upgrade their computer after one year. No, computers 1725 01:26:08,320 --> 01:26:10,960 Speaker 1: should be lasting minimum four years. 1726 01:26:11,000 --> 01:26:11,160 Speaker 2: You know. 1727 01:26:11,240 --> 01:26:13,880 Speaker 1: If you're a power user like me, like I switch 1728 01:26:13,960 --> 01:26:17,160 Speaker 1: my I switch out my computer every usually every two 1729 01:26:17,200 --> 01:26:20,280 Speaker 1: to three years at the max. Right, But I'm a 1730 01:26:20,280 --> 01:26:22,479 Speaker 1: power user, so I need to do that. But if 1731 01:26:22,479 --> 01:26:24,720 Speaker 1: you're just an average user, that's like you said, you're 1732 01:26:24,760 --> 01:26:27,639 Speaker 1: just doing bills, you're just surfing the web. Your computer 1733 01:26:27,680 --> 01:26:29,559 Speaker 1: should last a long time. With a little bit of 1734 01:26:29,600 --> 01:26:32,280 Speaker 1: maintenance and just kind of keeping things nice and clean 1735 01:26:32,400 --> 01:26:35,080 Speaker 1: and up to date. You should have a computer that 1736 01:26:35,160 --> 01:26:35,960 Speaker 1: lasts a long time. 1737 01:26:36,840 --> 01:26:39,840 Speaker 6: So it's probably over fifteen twenty years I've had it. 1738 01:26:39,960 --> 01:26:41,840 Speaker 1: That's incredible. That's an incredible run. 1739 01:26:44,400 --> 01:26:47,080 Speaker 6: I'm looking up grade, okay, get in the twenty first century. 1740 01:26:47,240 --> 01:26:49,160 Speaker 1: So here's the thing. So I mean, when it comes 1741 01:26:49,200 --> 01:26:52,559 Speaker 1: to specs, what I would recommend is you don't need 1742 01:26:52,720 --> 01:26:54,360 Speaker 1: super high end stuff. So I'm just going to give 1743 01:26:54,360 --> 01:26:56,719 Speaker 1: you the basic specs I think you should be looking for. Okay, 1744 01:26:57,240 --> 01:27:01,000 Speaker 1: so number one Intel or AMD chip. Now, most of 1745 01:27:01,000 --> 01:27:05,599 Speaker 1: the chips these days are numbered, whether it's A three, five, seven, nine, 1746 01:27:06,000 --> 01:27:07,880 Speaker 1: So I would go for you, you probably just need 1747 01:27:07,920 --> 01:27:11,439 Speaker 1: a five. So Intel in Intel Core five, they have 1748 01:27:11,439 --> 01:27:13,680 Speaker 1: two different like levels of that, so one is like 1749 01:27:13,760 --> 01:27:17,879 Speaker 1: Intel Core one's Intel Core Ultra. You know Ultra obviously 1750 01:27:17,960 --> 01:27:19,240 Speaker 1: is gonna be a little bit better. It's got the 1751 01:27:19,240 --> 01:27:21,800 Speaker 1: AI stuff, but you'd be fine with the Core. So 1752 01:27:22,800 --> 01:27:26,160 Speaker 1: but yeah, Intel Core seven or Core five, or you 1753 01:27:26,200 --> 01:27:29,200 Speaker 1: can go with the a MD. I would say when 1754 01:27:29,240 --> 01:27:31,400 Speaker 1: it comes to am D, you know, same thing. You 1755 01:27:31,439 --> 01:27:35,200 Speaker 1: can go five or seven. But you know, they also 1756 01:27:35,240 --> 01:27:37,800 Speaker 1: have these new computers that have the Qualcomm chips in them, 1757 01:27:38,120 --> 01:27:40,240 Speaker 1: which is like a Snapdragon X. Those are gonna be 1758 01:27:40,240 --> 01:27:43,080 Speaker 1: a little bit less powered, but for what you're needing, 1759 01:27:43,160 --> 01:27:44,800 Speaker 1: they're gonna be just fine as well. So if you 1760 01:27:44,800 --> 01:27:47,800 Speaker 1: see a computer with snap Dragon X that's gonna be fine. 1761 01:27:48,640 --> 01:27:48,760 Speaker 6: Uh. 1762 01:27:48,840 --> 01:27:51,559 Speaker 1: Now when it comes to memory, uh, the other one 1763 01:27:51,600 --> 01:27:53,800 Speaker 1: is uh, the memory you probably want. You probably want 1764 01:27:53,840 --> 01:27:57,639 Speaker 1: minimum sixteen gigs of memory, So that's RAM. And when 1765 01:27:57,640 --> 01:28:00,120 Speaker 1: it comes to the graphics, you know, the do GPU like, 1766 01:28:00,160 --> 01:28:02,679 Speaker 1: you don't need a separate graphics if it's built into 1767 01:28:02,720 --> 01:28:06,519 Speaker 1: the CPU, that's fine. Memory sixteen gigs is fine if 1768 01:28:06,560 --> 01:28:08,080 Speaker 1: you want to make this thing. I mean, your last 1769 01:28:08,080 --> 01:28:10,439 Speaker 1: computer lasted so long. If you want to go thirty 1770 01:28:10,439 --> 01:28:14,360 Speaker 1: two gigs to make it last even longer, that's great. Storage. 1771 01:28:14,400 --> 01:28:17,280 Speaker 1: You want a I would say probably five twelve to 1772 01:28:17,360 --> 01:28:20,519 Speaker 1: one terabyte gig hard drive and most of the time 1773 01:28:20,760 --> 01:28:22,640 Speaker 1: these are going to be SSD drives. That's going to 1774 01:28:22,680 --> 01:28:26,639 Speaker 1: be much faster than a standard hard drive. Let's see 1775 01:28:26,640 --> 01:28:28,080 Speaker 1: what else. And of course you just want to look 1776 01:28:28,080 --> 01:28:30,439 Speaker 1: for your USB C ports. You want to make sure 1777 01:28:30,439 --> 01:28:34,160 Speaker 1: it has that. You want good wireless. I think that's 1778 01:28:34,160 --> 01:28:37,800 Speaker 1: going to do it. So brands specifically, I think the 1779 01:28:37,840 --> 01:28:40,120 Speaker 1: brand to look at that I really like as the 1780 01:28:40,160 --> 01:28:43,040 Speaker 1: a SEUs. I like two brands. The Vvo Book is 1781 01:28:43,080 --> 01:28:47,320 Speaker 1: going to be sort of an overall great computer, the 1782 01:28:47,400 --> 01:28:50,120 Speaker 1: Vivo Book. They often go on sale at best Buy, 1783 01:28:50,240 --> 01:28:53,519 Speaker 1: so do not pay full price, but like this one 1784 01:28:53,560 --> 01:28:56,760 Speaker 1: that I'm looking at, this VVO book S fourteen, which 1785 01:28:56,800 --> 01:28:59,760 Speaker 1: is highly rated. It's nine hundred and fifty dollars. This 1786 01:28:59,760 --> 01:29:01,599 Speaker 1: thing been on sale for as low as like five 1787 01:29:01,680 --> 01:29:05,840 Speaker 1: hundred dollars, So definitely be on the lookout for, you know, 1788 01:29:05,920 --> 01:29:07,800 Speaker 1: deals on that. And you want something that has a 1789 01:29:07,800 --> 01:29:11,280 Speaker 1: big screen, make sure you get fifteen fourteen fifteen sixteen 1790 01:29:11,320 --> 01:29:13,040 Speaker 1: inch screen is going to be best, especially if you're 1791 01:29:13,120 --> 01:29:15,360 Speaker 1: using your computer for all those years. The other one 1792 01:29:15,400 --> 01:29:17,439 Speaker 1: I like is the one I'm using over here. This 1793 01:29:17,520 --> 01:29:20,479 Speaker 1: is a a sus Zen book that's going to be 1794 01:29:20,479 --> 01:29:23,000 Speaker 1: a little bit more expensive, a little more sleek and slick, 1795 01:29:23,080 --> 01:29:25,120 Speaker 1: but that's a really good one as well. So those 1796 01:29:25,160 --> 01:29:28,360 Speaker 1: are two good laptops, but really, any laptop that you 1797 01:29:28,479 --> 01:29:30,519 Speaker 1: find that has those specs that I mentioned, I think 1798 01:29:30,560 --> 01:29:32,479 Speaker 1: you're going to good with Tom. Thanks for the call 1799 01:29:32,520 --> 01:29:34,720 Speaker 1: and thanks for using a computer that long great for 1800 01:29:34,760 --> 01:29:37,160 Speaker 1: the world. Coming up, we're going to talk to Molly 1801 01:29:37,200 --> 01:29:41,440 Speaker 1: to Frank, host of digit Our, author of Digital DTOs, 1802 01:29:41,520 --> 01:29:46,680 Speaker 1: a two week tech reset for kids. Welcome back to 1803 01:29:46,760 --> 01:29:51,880 Speaker 1: rich On Tech. Rich On tech dot tv is the website. 1804 01:29:52,000 --> 01:29:56,240 Speaker 1: Joining me now is Mollie de Frank. She's got a 1805 01:29:56,240 --> 01:30:00,639 Speaker 1: new book called Digital Detox, The two Week Tech Reset 1806 01:30:00,720 --> 01:30:03,320 Speaker 1: for Kids. Mollie, thanks for joining me today. 1807 01:30:03,800 --> 01:30:04,800 Speaker 13: Thanks for having me rich. 1808 01:30:05,040 --> 01:30:08,880 Speaker 1: So, this is a problem that is happening everywhere when 1809 01:30:08,880 --> 01:30:11,080 Speaker 1: I was in I was in Mexico City this week 1810 01:30:11,160 --> 01:30:12,960 Speaker 1: and I was watching I'd love to watch how people 1811 01:30:13,040 --> 01:30:15,880 Speaker 1: use their phones and on the plane, just everywhere. And 1812 01:30:15,920 --> 01:30:17,719 Speaker 1: so this is not just kids, but like pretty much 1813 01:30:17,720 --> 01:30:21,200 Speaker 1: everyone is in this swiping culture of flip flip flip 1814 01:30:21,200 --> 01:30:24,599 Speaker 1: flip flip, Like attention span is like one second and 1815 01:30:24,680 --> 01:30:27,760 Speaker 1: it's getting out of control. So what inspired you to 1816 01:30:27,840 --> 01:30:28,559 Speaker 1: write this book? 1817 01:30:29,479 --> 01:30:32,839 Speaker 14: Well, as a mom to six kids, I hear exactly 1818 01:30:32,880 --> 01:30:36,120 Speaker 14: what you're saying. It definitely resonates, And honestly, it was 1819 01:30:36,200 --> 01:30:38,960 Speaker 14: out of our own experience. My kids had too much 1820 01:30:38,960 --> 01:30:41,719 Speaker 14: technology and I did not appreciate how much their digital 1821 01:30:41,840 --> 01:30:44,320 Speaker 14: entertainment was squashing their creativity. 1822 01:30:44,400 --> 01:30:45,919 Speaker 13: It was putting them in bad moods. 1823 01:30:46,200 --> 01:30:48,360 Speaker 14: It was making them fight with each other in ways 1824 01:30:48,360 --> 01:30:51,400 Speaker 14: that I had not seen. It made my own childhood 1825 01:30:51,400 --> 01:30:54,640 Speaker 14: squabbles look like nothing in comparison. I was watching, like 1826 01:30:54,840 --> 01:30:57,639 Speaker 14: wwe live in my living room, and I knew something 1827 01:30:57,720 --> 01:31:00,559 Speaker 14: had to change. So we actually did some thing crazy, 1828 01:31:00,560 --> 01:31:03,719 Speaker 14: and we took away all of their digital entertainment and 1829 01:31:04,280 --> 01:31:08,280 Speaker 14: it solved probably eighty percent of our parenting problems. And 1830 01:31:08,320 --> 01:31:11,280 Speaker 14: I couldn't believe it. So I wrote this book about 1831 01:31:11,320 --> 01:31:13,160 Speaker 14: how to help other parents do it. And I've had 1832 01:31:13,240 --> 01:31:15,120 Speaker 14: so many parents come back to me and say, I 1833 01:31:15,120 --> 01:31:17,320 Speaker 14: cannot believe how quickly and how well this worked in 1834 01:31:17,320 --> 01:31:17,799 Speaker 14: my family. 1835 01:31:18,240 --> 01:31:20,799 Speaker 1: So well, you described what was happening in your family, 1836 01:31:20,800 --> 01:31:23,040 Speaker 1: You describe what's happening in like ninety nine percent of 1837 01:31:23,040 --> 01:31:26,320 Speaker 1: households in America right now, and it happens in mine too. 1838 01:31:26,360 --> 01:31:28,439 Speaker 1: I mean, I feel like I call my kids like 1839 01:31:28,479 --> 01:31:31,759 Speaker 1: iPad zombies. When they're on their iPad, it's like nothing 1840 01:31:31,800 --> 01:31:35,639 Speaker 1: else in the world matters. And I've said this many times. 1841 01:31:35,680 --> 01:31:37,960 Speaker 1: When I was a kid, you know, I was outside, 1842 01:31:38,040 --> 01:31:39,760 Speaker 1: I was and I'm not. Look. I get that the 1843 01:31:39,800 --> 01:31:42,320 Speaker 1: world has changed in the time since I was a kid, 1844 01:31:42,360 --> 01:31:44,320 Speaker 1: and I get it, But at the same time, you 1845 01:31:44,360 --> 01:31:46,240 Speaker 1: still need to be a kid, and when you're on 1846 01:31:46,280 --> 01:31:49,439 Speaker 1: your screen, you're just not like it's very different of 1847 01:31:49,800 --> 01:31:51,280 Speaker 1: how you're developing as a child. 1848 01:31:52,120 --> 01:31:52,320 Speaker 6: Well. 1849 01:31:52,360 --> 01:31:55,799 Speaker 14: Absolutely, and to be honest, like it's a very difficult 1850 01:31:55,800 --> 01:31:58,439 Speaker 14: time to parent right now. Because we're looking back at 1851 01:31:58,479 --> 01:32:00,600 Speaker 14: our childhood going, yeah, pack me and all that. 1852 01:32:00,720 --> 01:32:01,599 Speaker 13: I grew up on that stuff. 1853 01:32:01,600 --> 01:32:05,160 Speaker 14: It's fine Saturday morning cartoons, but the technology has changed 1854 01:32:05,360 --> 01:32:08,639 Speaker 14: so much over one generation that it's not the same. 1855 01:32:09,040 --> 01:32:11,000 Speaker 14: And just like you mentioned, you've got these kids, they're 1856 01:32:11,040 --> 01:32:13,760 Speaker 14: like iPad kids. They look like zombies. They're addicted to 1857 01:32:13,840 --> 01:32:17,719 Speaker 14: these devices. So parents are kind of scratching their heads, going, gosh, 1858 01:32:17,720 --> 01:32:20,200 Speaker 14: the marketing told me, you know, giving my kids a 1859 01:32:20,280 --> 01:32:23,000 Speaker 14: tablet early would turn them into a rocket scientist. But 1860 01:32:23,040 --> 01:32:24,920 Speaker 14: that's not what I'm seeing. I'm seeing kids who are 1861 01:32:24,960 --> 01:32:28,920 Speaker 14: bored and irritable and ornery. And what went wrong and 1862 01:32:29,439 --> 01:32:31,439 Speaker 14: what we know and what we're seeing us the research 1863 01:32:31,479 --> 01:32:34,600 Speaker 14: is just pouring out, is that this is not the 1864 01:32:34,600 --> 01:32:38,519 Speaker 14: same technology, and it's purposefully designed to addict our kids, 1865 01:32:38,560 --> 01:32:42,240 Speaker 14: and there are there are very little, if any redemptive 1866 01:32:42,320 --> 01:32:44,240 Speaker 14: value in our kids digital entertainment right now. 1867 01:32:44,439 --> 01:32:46,679 Speaker 1: Yeah, I agree, And I actually think this may turn 1868 01:32:46,720 --> 01:32:49,439 Speaker 1: out to be the Tobacco of this generation. Like it really, 1869 01:32:49,479 --> 01:32:51,880 Speaker 1: like like you said, there's a lot of studies, but 1870 01:32:52,000 --> 01:32:54,080 Speaker 1: like parents don't want to believe it, and it's so 1871 01:32:54,400 --> 01:32:58,479 Speaker 1: ingrained in how kids function these days, Like when it 1872 01:32:58,520 --> 01:33:01,200 Speaker 1: comes to keeping it in touch with kids and playing 1873 01:33:01,280 --> 01:33:05,160 Speaker 1: video games. Like everything's online on the everything filters through 1874 01:33:05,200 --> 01:33:07,920 Speaker 1: the screen, and so that also makes it a challenge. 1875 01:33:07,920 --> 01:33:10,800 Speaker 1: So what is kind of the framework of your two 1876 01:33:10,800 --> 01:33:12,280 Speaker 1: week digital detalks. 1877 01:33:12,760 --> 01:33:16,160 Speaker 14: Yes, so I recommend parents, if you notice in your 1878 01:33:16,240 --> 01:33:19,960 Speaker 14: kids that they're irritable or they have their interests really 1879 01:33:20,040 --> 01:33:22,519 Speaker 14: don't go beyond the screen. If the screen timer dings 1880 01:33:22,560 --> 01:33:24,960 Speaker 14: and they fall apart, if you tell them go play outside, 1881 01:33:25,240 --> 01:33:27,360 Speaker 14: build a fort, read a book, they say that's boring. 1882 01:33:27,520 --> 01:33:30,680 Speaker 14: Those are red flags that shows you my kids might 1883 01:33:30,720 --> 01:33:33,120 Speaker 14: need a reset, they might need to do a digital detox. 1884 01:33:33,160 --> 01:33:36,760 Speaker 14: So I recommend going cold turkey no digital entertainment for 1885 01:33:36,840 --> 01:33:39,759 Speaker 14: two full weeks. And I know that sounds really scary, 1886 01:33:39,880 --> 01:33:41,800 Speaker 14: but I promise you can do it and it will 1887 01:33:41,880 --> 01:33:43,000 Speaker 14: absolutely change your life. 1888 01:33:43,040 --> 01:33:44,280 Speaker 13: It'll change your kids for the better. 1889 01:33:44,680 --> 01:33:48,439 Speaker 1: Now, okay, so once you do the two week digital detoks, 1890 01:33:48,520 --> 01:33:50,360 Speaker 1: then how do you reintroduce all this stuff? 1891 01:33:51,120 --> 01:33:53,439 Speaker 14: Yes, great question, because the goal here is not to 1892 01:33:53,600 --> 01:33:56,519 Speaker 14: move off the grid and go full like ma angles 1893 01:33:56,560 --> 01:33:59,080 Speaker 14: on everyone. I mean, maybe that's your goal, it wasn't ours. 1894 01:33:59,120 --> 01:34:00,439 Speaker 13: We enjoy digital entertainment. 1895 01:34:00,680 --> 01:34:03,240 Speaker 1: That's like a little house in the Prairie reference. I 1896 01:34:03,240 --> 01:34:03,519 Speaker 1: don't know. 1897 01:34:03,600 --> 01:34:05,599 Speaker 13: Oh yeah, we love Little House Egad. 1898 01:34:05,800 --> 01:34:06,439 Speaker 1: I got that. 1899 01:34:06,880 --> 01:34:08,880 Speaker 14: Yeah, we called my kids call it l HOP. They've 1900 01:34:08,920 --> 01:34:13,040 Speaker 14: like given it a nickname as an acronym, LHOP. Anyway, 1901 01:34:13,120 --> 01:34:13,679 Speaker 14: we love that show. 1902 01:34:13,720 --> 01:34:17,280 Speaker 13: It's a great Yeah, it's quality programming. 1903 01:34:18,240 --> 01:34:20,280 Speaker 14: But yes, So the goal isn't to move off the 1904 01:34:20,320 --> 01:34:23,120 Speaker 14: grid completely. The goal is to put technology in its 1905 01:34:23,200 --> 01:34:25,920 Speaker 14: right place. So the first half of the book is 1906 01:34:26,000 --> 01:34:28,080 Speaker 14: all the details, what to do in the trenches if 1907 01:34:28,120 --> 01:34:30,439 Speaker 14: you take your kids technology away, how to get through 1908 01:34:30,479 --> 01:34:33,559 Speaker 14: the days when they're losing their minds ideas for what 1909 01:34:33,680 --> 01:34:35,880 Speaker 14: to do for every type of family. And then the 1910 01:34:35,920 --> 01:34:37,720 Speaker 14: second half of the book is how to make a 1911 01:34:37,760 --> 01:34:41,040 Speaker 14: new long term plan that sustains those great results while 1912 01:34:41,080 --> 01:34:44,519 Speaker 14: you're still using and enjoying digital entertainment in its right place. 1913 01:34:44,640 --> 01:34:46,160 Speaker 13: That was really important to our family. 1914 01:34:46,280 --> 01:34:49,360 Speaker 14: My kids love Mario Kart together, they love, you know, 1915 01:34:49,400 --> 01:34:51,000 Speaker 14: with some video games with a friend, and we don't 1916 01:34:51,000 --> 01:34:53,759 Speaker 14: need to have shame or stress over these things once 1917 01:34:53,800 --> 01:34:56,720 Speaker 14: we've agreed that now this is the right place for it. 1918 01:34:56,760 --> 01:34:57,280 Speaker 13: You know, it's a lot. 1919 01:34:57,520 --> 01:35:00,719 Speaker 14: You can kind of compare it to sugar in our 1920 01:35:01,040 --> 01:35:03,479 Speaker 14: world and our culture and our standard American diet, there's 1921 01:35:03,520 --> 01:35:05,920 Speaker 14: so much sugar, and if you take it all out 1922 01:35:05,960 --> 01:35:07,880 Speaker 14: and you do like a sugar detox, you're going to 1923 01:35:07,920 --> 01:35:10,559 Speaker 14: taste your food a lot better and you're gonna realize, Gosh, 1924 01:35:10,640 --> 01:35:12,360 Speaker 14: I did not need that much sugar. Once in a while, 1925 01:35:12,400 --> 01:35:16,320 Speaker 14: treat is fine. Similar with your kids digital entertainment, you 1926 01:35:16,360 --> 01:35:19,600 Speaker 14: take it all away. Now their taste buds, their creativity, 1927 01:35:19,600 --> 01:35:22,519 Speaker 14: what they're interested in is completely changed. It's a lot healthier, 1928 01:35:23,000 --> 01:35:26,040 Speaker 14: and then you can decide, yeah, a treat once, you know, 1929 01:35:26,120 --> 01:35:29,160 Speaker 14: every now and again. But our kids today, the standard 1930 01:35:29,200 --> 01:35:31,800 Speaker 14: American screen diet, eight to twelve year old kids are 1931 01:35:31,800 --> 01:35:35,799 Speaker 14: spending forty hours per week on digital entertainment, and thirteen 1932 01:35:35,840 --> 01:35:37,960 Speaker 14: to eighteen year olds are spending fifty hours a week. 1933 01:35:38,000 --> 01:35:40,479 Speaker 14: I mean, these kids are like working the equivalent of 1934 01:35:40,520 --> 01:35:43,439 Speaker 14: a full time job on just digital entertainment that doesn't 1935 01:35:43,439 --> 01:35:44,240 Speaker 14: even count school. 1936 01:35:44,560 --> 01:35:46,519 Speaker 1: I always think that about I always say that to 1937 01:35:46,560 --> 01:35:49,040 Speaker 1: my kids. I'm like, you're doing this like it's a job, 1938 01:35:49,200 --> 01:35:51,200 Speaker 1: Like you literally act like it's your job to be 1939 01:35:51,320 --> 01:35:54,840 Speaker 1: on like Minecraft and what's the other thing, roadblocks. I'm 1940 01:35:54,840 --> 01:35:57,880 Speaker 1: not a fan of roadblocks Minecraft. I'll you know, I 1941 01:35:57,920 --> 01:36:00,080 Speaker 1: know it's silly but I don't mind it as much. 1942 01:36:00,120 --> 01:36:03,519 Speaker 1: But roadblocks I really take issue with because I feel 1943 01:36:03,560 --> 01:36:06,800 Speaker 1: like it is ninety nine point nine percent nonsense in 1944 01:36:06,840 --> 01:36:09,400 Speaker 1: that world. Yeah, and I think. 1945 01:36:09,320 --> 01:36:13,439 Speaker 14: That's great too, because I'm all about parents choosing the 1946 01:36:13,479 --> 01:36:15,439 Speaker 14: best technology that fits their kids. 1947 01:36:15,560 --> 01:36:18,439 Speaker 13: No one knows your kids like you do, so I 1948 01:36:18,479 --> 01:36:19,000 Speaker 13: don't think. 1949 01:36:18,880 --> 01:36:21,400 Speaker 14: Parents need to feel shame or stress about their rules 1950 01:36:21,439 --> 01:36:24,559 Speaker 14: compared to someone else's rules. You know, if you have 1951 01:36:24,600 --> 01:36:27,360 Speaker 14: a kid with ADHD, for example, you're probably going to 1952 01:36:27,479 --> 01:36:32,040 Speaker 14: notice that that child maybe responds or reacts more negatively 1953 01:36:32,160 --> 01:36:33,759 Speaker 14: to tablet time or video gaming. 1954 01:36:33,760 --> 01:36:35,680 Speaker 13: They might fall apart worse afterwards. 1955 01:36:36,120 --> 01:36:38,799 Speaker 14: And maybe you have another kid who doesn't have ADHD, 1956 01:36:38,920 --> 01:36:41,240 Speaker 14: who can handle a little more without falling apart. 1957 01:36:41,360 --> 01:36:43,200 Speaker 13: And there's science to support that. 1958 01:36:43,280 --> 01:36:46,240 Speaker 14: So take confidence as mom or dad, and no, gosh, 1959 01:36:46,280 --> 01:36:47,760 Speaker 14: I'm going to make these rules that fit for my 1960 01:36:47,840 --> 01:36:49,920 Speaker 14: family and my family's values, and I'm not going to 1961 01:36:49,960 --> 01:36:52,680 Speaker 14: feel stressed about it. But I just really want to 1962 01:36:52,720 --> 01:36:54,559 Speaker 14: encourage parents there's a way to get back in the 1963 01:36:54,600 --> 01:36:57,599 Speaker 14: driver's seat, because most parents just feel out of control. 1964 01:36:57,880 --> 01:37:00,640 Speaker 1: Yeah. Now we are getting into the summer yours. A 1965 01:37:00,680 --> 01:37:03,080 Speaker 1: lot of kids are already in their summer break, So 1966 01:37:04,040 --> 01:37:06,880 Speaker 1: it seems like the worst possible time for parents to 1967 01:37:06,960 --> 01:37:10,320 Speaker 1: start this digital detox. So how do you get started 1968 01:37:10,320 --> 01:37:11,960 Speaker 1: with this? Like, how do you get the buy in 1969 01:37:12,160 --> 01:37:14,880 Speaker 1: from the kids, the spouse, everyone. 1970 01:37:15,280 --> 01:37:18,759 Speaker 14: Actually riche The summer is the best time to start 1971 01:37:18,800 --> 01:37:22,280 Speaker 14: a digital detox because I promise you you will enjoy 1972 01:37:22,320 --> 01:37:24,599 Speaker 14: your kids more for the rest of the summer when 1973 01:37:24,600 --> 01:37:27,679 Speaker 14: they're not a screen zombie. Okay, Like, if your kids 1974 01:37:27,680 --> 01:37:30,880 Speaker 14: are losing their minds, they're falling apart, they can be 1975 01:37:30,960 --> 01:37:34,120 Speaker 14: unpleasant to be around when they're amped up on their devices. 1976 01:37:34,120 --> 01:37:36,880 Speaker 14: But if you can plan out two weeks right at 1977 01:37:36,920 --> 01:37:39,679 Speaker 14: the front end of your summer, most families I help 1978 01:37:39,760 --> 01:37:44,360 Speaker 14: report that either it's easy immediately, It's like flipping a switch. 1979 01:37:44,400 --> 01:37:46,679 Speaker 14: That's how it was with my kids. Some families say 1980 01:37:47,080 --> 01:37:49,439 Speaker 14: the first day or two can be difficult, their kids 1981 01:37:49,479 --> 01:37:51,360 Speaker 14: are complaining, they're getting used to it. But really, what 1982 01:37:51,400 --> 01:37:54,479 Speaker 14: you're doing is you're resetting the dopamine levels in your kids' brains, 1983 01:37:54,960 --> 01:37:58,920 Speaker 14: because these devices are purposefully engineered to release so much 1984 01:37:58,960 --> 01:38:02,200 Speaker 14: dopamine in the brain that, by comparison the dopamine that 1985 01:38:02,280 --> 01:38:04,280 Speaker 14: kids are getting from things in the real world, it 1986 01:38:04,320 --> 01:38:07,400 Speaker 14: doesn't even register. So that's what you're doing. You're giving 1987 01:38:07,400 --> 01:38:10,679 Speaker 14: them a dopamine reset. And now after a couple of days, 1988 01:38:10,720 --> 01:38:13,400 Speaker 14: after two weeks, now they can look around and actually 1989 01:38:13,479 --> 01:38:15,599 Speaker 14: enjoy going for a walk or going for a bike ride, 1990 01:38:15,680 --> 01:38:18,080 Speaker 14: or you know, reading a book. 1991 01:38:18,160 --> 01:38:21,960 Speaker 1: So you're just reawakening simple things. Oh my gosh, little 1992 01:38:22,160 --> 01:38:24,599 Speaker 1: how do you? I mean, how do you? I always say, 1993 01:38:24,600 --> 01:38:27,320 Speaker 1: how do you compare with this world? There's like this 1994 01:38:27,400 --> 01:38:29,800 Speaker 1: world on your screen is like there's so much going on, 1995 01:38:30,240 --> 01:38:31,760 Speaker 1: and when you sit down to like read a book 1996 01:38:31,880 --> 01:38:33,879 Speaker 1: or do something simple or just play in the backyard, 1997 01:38:33,880 --> 01:38:36,280 Speaker 1: it's like it's also simple. It's like, wait, it doesn't 1998 01:38:36,320 --> 01:38:38,880 Speaker 1: you know, it doesn't fire all these cylinders. Like you said, 1999 01:38:38,880 --> 01:38:41,559 Speaker 1: the dopamine hit all right, so we got a run. 2000 01:38:41,600 --> 01:38:45,479 Speaker 1: But one tip, what's a small step parents can take 2001 01:38:45,520 --> 01:38:47,759 Speaker 1: if they can't go all in on the detox right away, 2002 01:38:48,160 --> 01:38:50,360 Speaker 1: what's one small step they can take to reduce the 2003 01:38:50,520 --> 01:38:51,480 Speaker 1: screen overload. 2004 01:38:52,880 --> 01:38:55,760 Speaker 14: I really recommend you get the book Digital Detalks. I 2005 01:38:55,800 --> 01:38:57,960 Speaker 14: recommend you do some research. There's a lot of great 2006 01:38:58,080 --> 01:39:00,679 Speaker 14: research out there. Jonathan Height has a lot of great 2007 01:39:00,760 --> 01:39:04,120 Speaker 14: data about the effects this technology is having on our kids. 2008 01:39:04,400 --> 01:39:07,000 Speaker 14: And then I would say, talk with your spouse, have 2009 01:39:07,040 --> 01:39:09,519 Speaker 14: a conversation about when to do with detox. Even if 2010 01:39:09,520 --> 01:39:11,200 Speaker 14: you want to do a mini one over a weekend, 2011 01:39:12,280 --> 01:39:13,280 Speaker 14: you know, talk it through. 2012 01:39:13,720 --> 01:39:14,960 Speaker 13: I think that if you're. 2013 01:39:14,800 --> 01:39:19,320 Speaker 14: Trying the same old thing, setting timers, taking it away, 2014 01:39:19,479 --> 01:39:23,080 Speaker 14: adding on more screen time later for better behavior, it's 2015 01:39:23,120 --> 01:39:25,040 Speaker 14: not It doesn't work. And I think you know if 2016 01:39:25,040 --> 01:39:26,680 Speaker 14: you're listening to your parent, that doesn't work because you 2017 01:39:26,720 --> 01:39:28,920 Speaker 14: need to do a full dopamine reset. So I recommend 2018 01:39:29,000 --> 01:39:31,719 Speaker 14: doing some research, plan a date, put it on the calendar, 2019 01:39:31,760 --> 01:39:33,320 Speaker 14: grab a friend, try it. 2020 01:39:33,360 --> 01:39:34,080 Speaker 13: You won't get it. 2021 01:39:34,400 --> 01:39:38,840 Speaker 1: Yeah, I agree, Mollie de Frank. The book is Digital Detox, 2022 01:39:38,920 --> 01:39:42,280 Speaker 1: the two week Tech Reset for Kids. Now, are you 2023 01:39:42,280 --> 01:39:44,160 Speaker 1: going to do one for adults next? Because you know 2024 01:39:44,360 --> 01:39:45,840 Speaker 1: all the things you just mentioned are the same thing 2025 01:39:45,840 --> 01:39:47,680 Speaker 1: with adults. We can just our brains are just more 2026 01:39:47,720 --> 01:39:49,880 Speaker 1: engineered to handle all this nonsense. 2027 01:39:50,640 --> 01:39:53,400 Speaker 14: Check out the last chapter, Rich, it's about digital de 2028 01:39:53,479 --> 01:39:54,360 Speaker 14: talks for mom and dad. 2029 01:39:54,800 --> 01:39:57,080 Speaker 1: Cover there we go. All right, thanks so much for 2030 01:39:57,160 --> 01:40:00,400 Speaker 1: joining me on the show. Rich on tech dot tv 2031 01:40:00,640 --> 01:40:02,040 Speaker 1: is the website to go to if you want to 2032 01:40:02,040 --> 01:40:05,200 Speaker 1: link to Molly to Frank's book. Time to Flip the Switch, 2033 01:40:05,400 --> 01:40:07,800 Speaker 1: Get those kids off those screens, get them outside, find 2034 01:40:07,800 --> 01:40:11,000 Speaker 1: some worms under rocks. You're listening to rich on Tech. 2035 01:40:16,680 --> 01:40:19,679 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 2036 01:40:19,720 --> 01:40:23,920 Speaker 1: out with you, talking technology. We're gonna get to the feedbag. 2037 01:40:24,040 --> 01:40:26,760 Speaker 1: Oh my gosh, so many you know. I come in 2038 01:40:26,800 --> 01:40:29,080 Speaker 1: every week with like a million things to talk about. 2039 01:40:29,120 --> 01:40:30,439 Speaker 1: I don't always get to all of them, but I 2040 01:40:30,479 --> 01:40:32,280 Speaker 1: do want to mention a couple of things. First off, 2041 01:40:32,320 --> 01:40:36,439 Speaker 1: there's a new camera app from Adobe called Indigo. This 2042 01:40:36,640 --> 01:40:38,800 Speaker 1: was developed by two of the original creators of the 2043 01:40:38,840 --> 01:40:41,160 Speaker 1: Pixel and Google camera app. So if you want to 2044 01:40:41,240 --> 01:40:44,240 Speaker 1: upgrade the camera app on your iPhone, maybe you have 2045 01:40:44,240 --> 01:40:46,280 Speaker 1: an older iPhone, this will work all the way back 2046 01:40:46,320 --> 01:40:50,840 Speaker 1: to iPhone twelve pro and up. So yeah, check it out. 2047 01:40:51,280 --> 01:40:53,320 Speaker 1: It's Indigo. I've been trying it out and it just 2048 01:40:53,360 --> 01:40:57,160 Speaker 1: gives you a lot more control uses computational photography and 2049 01:40:57,240 --> 01:40:58,800 Speaker 1: if you like I mean, this may not be for 2050 01:40:58,880 --> 01:41:01,840 Speaker 1: like the casual average, but if you like to edit 2051 01:41:01,920 --> 01:41:05,519 Speaker 1: things in light room and Adobe, this is probably for you. 2052 01:41:06,080 --> 01:41:08,640 Speaker 1: So the goal is to give your iPhone photos a 2053 01:41:08,680 --> 01:41:12,040 Speaker 1: more natural, sl art style look. So again it's called 2054 01:41:12,040 --> 01:41:15,120 Speaker 1: the Indigo Camera. If you just like to try, you know, 2055 01:41:15,200 --> 01:41:17,280 Speaker 1: camera apps. That one's really cool. The other one I 2056 01:41:17,320 --> 01:41:20,200 Speaker 1: was posting a lot of pictures with was the West 2057 01:41:21,160 --> 01:41:24,160 Speaker 1: Camera app on iPhone and it gives your pictures that 2058 01:41:24,200 --> 01:41:27,519 Speaker 1: old filmic quality. The other thing to look at on 2059 01:41:27,560 --> 01:41:32,160 Speaker 1: my instagram is why your web browser matters because Duc 2060 01:41:32,240 --> 01:41:36,160 Speaker 1: Ducco has this new scam blocker feature that can detect 2061 01:41:36,160 --> 01:41:41,360 Speaker 1: fake online sites, crypto scams, virus pop ups, and yeah, 2062 01:41:41,479 --> 01:41:43,920 Speaker 1: it's really good. It actually works. So if you click 2063 01:41:44,280 --> 01:41:46,880 Speaker 1: a link on your phone or your computer that is 2064 01:41:46,920 --> 01:41:48,360 Speaker 1: going to lead you to a website that's going to 2065 01:41:48,360 --> 01:41:51,000 Speaker 1: try to steal information from you, this will stop it. 2066 01:41:51,479 --> 01:41:55,040 Speaker 1: And I tested a bogus like a phony website on 2067 01:41:55,120 --> 01:42:00,360 Speaker 1: both Duc duc Go Chrome and Safari and Brave. Duc 2068 01:42:00,439 --> 01:42:03,960 Speaker 1: Duco and Chrome blocked the website and said warning, warning, Warning, 2069 01:42:04,400 --> 01:42:07,519 Speaker 1: Safari and Brave let you go right to the website. 2070 01:42:07,560 --> 01:42:09,719 Speaker 1: So if you're trying to protect yourself from being tricked, 2071 01:42:10,040 --> 01:42:12,599 Speaker 1: you might want to consider changing your default web browser 2072 01:42:12,640 --> 01:42:15,360 Speaker 1: on your computer and your phone. And that's on my 2073 01:42:15,439 --> 01:42:17,760 Speaker 1: instagram at richon Tech you can read more about that. 2074 01:42:18,160 --> 01:42:20,080 Speaker 1: All right, let's get to the feedback. We've got a 2075 01:42:20,080 --> 01:42:22,040 Speaker 1: lot to get through. John Wrights In I picked up 2076 01:42:22,040 --> 01:42:25,960 Speaker 1: a set of shocks Open Run pro to sport headphones 2077 01:42:26,000 --> 01:42:29,960 Speaker 1: at Best Buy phenomenal sound. I got tired of earbuds 2078 01:42:30,000 --> 01:42:32,920 Speaker 1: jammed in my ears and over the year headphones were 2079 01:42:32,920 --> 01:42:36,080 Speaker 1: just too bulky for workouts. These are lightweight, stay put, 2080 01:42:36,120 --> 01:42:40,639 Speaker 1: and you never sweat into them. Definitely worth checking out, John, Yes, 2081 01:42:40,720 --> 01:42:43,880 Speaker 1: I do love the Shocks Open Run. I don't know 2082 01:42:43,920 --> 01:42:45,960 Speaker 1: what model number I have, but I've been testing them 2083 01:42:46,000 --> 01:42:49,000 Speaker 1: out and yeah, they're great because they use what's called 2084 01:42:49,040 --> 01:42:52,320 Speaker 1: bone conduction, so you put them basically, they don't go 2085 01:42:52,439 --> 01:42:55,320 Speaker 1: in your ears at all. They sit on your face, 2086 01:42:55,560 --> 01:42:57,920 Speaker 1: like almost right in front of your ears, and then 2087 01:42:57,960 --> 01:43:00,840 Speaker 1: go around the back of your neck. Yes, they do 2088 01:43:00,920 --> 01:43:03,800 Speaker 1: sound great. I'm not as good as like traditional air 2089 01:43:03,880 --> 01:43:06,720 Speaker 1: pods or headphones, like you said, but if you want 2090 01:43:06,720 --> 01:43:08,760 Speaker 1: to be more aware of your surroundings, you don't want 2091 01:43:08,800 --> 01:43:11,280 Speaker 1: anything in your ears. That's going to be a great 2092 01:43:11,720 --> 01:43:16,120 Speaker 1: great alternative shocks open run earbuds or headphones. I guess 2093 01:43:16,120 --> 01:43:18,600 Speaker 1: you call them. Ken writes in I recently bought a 2094 01:43:18,600 --> 01:43:21,000 Speaker 1: Moto G five G phone and I've been trying over 2095 01:43:21,040 --> 01:43:22,960 Speaker 1: and over to get the eSIM working with no luck. 2096 01:43:23,360 --> 01:43:25,800 Speaker 1: I'm using consumer cellular, and eventually they just had to 2097 01:43:25,800 --> 01:43:28,080 Speaker 1: send me a physical SIM card. Is this a common problem? 2098 01:43:28,479 --> 01:43:30,200 Speaker 1: By the way, I was born in Manhattan. They used 2099 01:43:30,240 --> 01:43:32,400 Speaker 1: to love looking across the river at the amusement park 2100 01:43:32,400 --> 01:43:35,599 Speaker 1: on the New Jersey side. I enjoy listening to your show. 2101 01:43:36,240 --> 01:43:40,400 Speaker 1: Thank you, Ken. Yeah, eSIMs are hit or miss. Sometimes 2102 01:43:40,400 --> 01:43:43,200 Speaker 1: they work perfectly and flawlessly. Other times. Yeah, you'll get 2103 01:43:43,200 --> 01:43:45,640 Speaker 1: some issues with them, but I would say for the 2104 01:43:45,680 --> 01:43:49,080 Speaker 1: majority of people they probably work pretty well. But a 2105 01:43:49,080 --> 01:43:52,280 Speaker 1: physical SIM offers more flexibility because it can be easily 2106 01:43:52,320 --> 01:43:54,679 Speaker 1: moved from phone to phone if you're switching phones a lot. 2107 01:43:55,000 --> 01:43:58,320 Speaker 1: But on the flip side, the eSIM is embedded into 2108 01:43:58,360 --> 01:44:01,320 Speaker 1: the phone, so there's no moving parts, there's nothing to lose, 2109 01:44:01,720 --> 01:44:04,840 Speaker 1: nothing to pop out, and it's easy to switch theoretically 2110 01:44:04,880 --> 01:44:08,360 Speaker 1: from one phone to another. So maybe in the future 2111 01:44:08,400 --> 01:44:10,160 Speaker 1: you can give another run, But you probably want to 2112 01:44:10,160 --> 01:44:12,000 Speaker 1: go into a physical store if they had one, to 2113 01:44:12,040 --> 01:44:16,960 Speaker 1: get some help with that next time around. Elizabeth writes 2114 01:44:17,000 --> 01:44:18,880 Speaker 1: in Hey, Rich, I listen to the radio show every week. 2115 01:44:18,920 --> 01:44:20,680 Speaker 1: I really enjoy it. I'm not tech savvy, but your 2116 01:44:20,720 --> 01:44:22,720 Speaker 1: show has helped me learn so much. I use all 2117 01:44:22,800 --> 01:44:24,719 Speaker 1: Mac devices, which I love, but I run a PC 2118 01:44:24,960 --> 01:44:27,719 Speaker 1: just for my CAD program. Not long ago, you recommended 2119 01:44:27,760 --> 01:44:30,880 Speaker 1: a great simple printer that scans copies prints. I wrote 2120 01:44:30,880 --> 01:44:33,639 Speaker 1: it down but lost the note. Could you remind me? Yes, 2121 01:44:33,880 --> 01:44:37,600 Speaker 1: the simple printer I mentioned was the Brother. Let me 2122 01:44:37,640 --> 01:44:39,920 Speaker 1: make sure this is the right thing that I wrote 2123 01:44:39,960 --> 01:44:44,439 Speaker 1: down here, this is the brother yep, oh see this 2124 01:44:44,479 --> 01:44:46,840 Speaker 1: is not it you wanted the one. That's uh. I 2125 01:44:46,840 --> 01:44:49,679 Speaker 1: got to look in the show notes, but it's been well. 2126 01:44:49,840 --> 01:44:52,519 Speaker 1: Great question. Great answer your question, because I don't even 2127 01:44:52,560 --> 01:44:54,280 Speaker 1: have it. Let's see if I can find this. I 2128 01:44:54,400 --> 01:44:57,880 Speaker 1: see them using up all my feedbag time. Here. Let's 2129 01:44:57,880 --> 01:45:04,000 Speaker 1: see if I can find this quickly. Brother. Here we go. Nope, nope, nope, yep, 2130 01:45:04,080 --> 01:45:06,479 Speaker 1: here it is. Nope, Okay, I gotta look it up. 2131 01:45:06,840 --> 01:45:10,280 Speaker 1: But yeah, it's a Brother printer. It's gosh. Okay, Well, 2132 01:45:10,360 --> 01:45:12,960 Speaker 1: off to come back to that one. Let's go to 2133 01:45:13,960 --> 01:45:16,280 Speaker 1: Bob writes and I use unique passwords for every site 2134 01:45:16,320 --> 01:45:18,640 Speaker 1: I visit and rely on a password manager Bitwarden to 2135 01:45:18,680 --> 01:45:20,960 Speaker 1: generate and store them. But today there are login issues 2136 01:45:20,960 --> 01:45:25,320 Speaker 1: with Bitwarden's US servers, which means that functionality is compromised. Luckily, 2137 01:45:25,360 --> 01:45:28,080 Speaker 1: I have copies of the really important passwords. Just a reminder. 2138 01:45:28,520 --> 01:45:31,719 Speaker 1: In the digital world, anything can break, that is true. 2139 01:45:32,160 --> 01:45:34,080 Speaker 1: The downside of you using a password manager, if you 2140 01:45:34,080 --> 01:45:36,680 Speaker 1: can't log into it, that could be a problem. So 2141 01:45:37,000 --> 01:45:40,840 Speaker 1: be sure you save the master password and the recovery password, 2142 01:45:41,400 --> 01:45:44,240 Speaker 1: and you can export your passwords out of there to save. 2143 01:45:44,360 --> 01:45:46,760 Speaker 1: But you got to be careful because that's usually unencrypted, 2144 01:45:47,120 --> 01:45:49,360 Speaker 1: and so if you just have that file floating around 2145 01:45:49,400 --> 01:45:51,840 Speaker 1: in your computer, that could be really bad. So maybe 2146 01:45:51,840 --> 01:45:56,800 Speaker 1: for your main passwords to like Gmail, Google, Facebook, Microsoft, 2147 01:45:57,240 --> 01:46:00,160 Speaker 1: maybe keep those written down somewhere in a safe in 2148 01:46:00,160 --> 01:46:04,639 Speaker 1: your house. Good reminder. Richard and Washington say says, Hey, 2149 01:46:04,720 --> 01:46:06,559 Speaker 1: rich I have a number of friends who use the 2150 01:46:06,800 --> 01:46:08,920 Speaker 1: blank box. I'm not going to say the name, and 2151 01:46:09,160 --> 01:46:11,760 Speaker 1: rave about how it lets them watch free content. Is 2152 01:46:11,800 --> 01:46:13,840 Speaker 1: this legit or is it like Napster? Too good of 2153 01:46:13,880 --> 01:46:17,000 Speaker 1: a thing to last? Yeah, Richard, I do not recommend 2154 01:46:17,040 --> 01:46:21,080 Speaker 1: any of these gray market streaming boxes. They usually operate 2155 01:46:21,120 --> 01:46:24,320 Speaker 1: in a legal gray area, streaming content without proper rights 2156 01:46:24,400 --> 01:46:28,519 Speaker 1: or licenses. The box itself, the software may not be updated. 2157 01:46:28,600 --> 01:46:30,960 Speaker 1: It could expose you to different things. So I cannot 2158 01:46:30,960 --> 01:46:33,479 Speaker 1: recommend those in any way, shape or form. Stick to 2159 01:46:33,560 --> 01:46:37,360 Speaker 1: the legitimate streaming services. Sarah writes in, Hey, Rich, it 2160 01:46:37,400 --> 01:46:41,040 Speaker 1: seems there's no whisper Flow for Android. Is there anything similar? No, 2161 01:46:41,160 --> 01:46:43,640 Speaker 1: I have not found a similar app. Whisper Flow is 2162 01:46:43,760 --> 01:46:47,640 Speaker 1: excellent for voice to text on the iPhone. They are 2163 01:46:47,640 --> 01:46:50,919 Speaker 1: coming to Android. It's just a matter of when. Gabriel 2164 01:46:50,960 --> 01:46:53,200 Speaker 1: writes in, Hey, my name is Gabriel. I really enjoy 2165 01:46:53,240 --> 01:46:56,519 Speaker 1: your show. I'm listening on twelve eighty KIT using a 2166 01:46:56,680 --> 01:47:00,120 Speaker 1: nineteen forty seven tube radio and I love it. Just 2167 01:47:00,120 --> 01:47:02,120 Speaker 1: wanted to share this thought. I can't imagine what the 2168 01:47:02,160 --> 01:47:05,719 Speaker 1: CEOs of RCA, Zenith or Ge in the nineteen forties 2169 01:47:05,760 --> 01:47:08,479 Speaker 1: would think if they saw their product still working in 2170 01:47:08,520 --> 01:47:12,800 Speaker 1: the twenty twenties broadcasting the rise of AI technology. That 2171 01:47:12,960 --> 01:47:16,240 Speaker 1: is so cool. Thanks for Gabriel from Yakima, Washington. Oh 2172 01:47:16,280 --> 01:47:20,439 Speaker 1: my gosh. Anna in Long Beach says you can make 2173 01:47:20,479 --> 01:47:24,280 Speaker 1: the Chevyes sweet corn cake at home chee cheese sweet 2174 01:47:24,280 --> 01:47:27,559 Speaker 1: corn cake mix from Walmart. Just add butter, water and 2175 01:47:27,960 --> 01:47:30,960 Speaker 1: water and a can of cream corn bacon and joy. 2176 01:47:31,640 --> 01:47:34,760 Speaker 1: There you go. And Joel writes in to say he 2177 01:47:34,960 --> 01:47:37,840 Speaker 1: enjoys the newsletter and podcasts and watches me on TV. 2178 01:47:38,400 --> 01:47:41,040 Speaker 1: He appreciates all the valuable info and just wants to 2179 01:47:41,080 --> 01:47:43,800 Speaker 1: say thanks. Well, thank you, Joel. Your email made my day. 2180 01:47:44,600 --> 01:47:46,400 Speaker 1: All right, that's going to do it for this episode 2181 01:47:46,439 --> 01:47:48,360 Speaker 1: of the show links everything I mentioned on the website. 2182 01:47:48,479 --> 01:47:51,080 Speaker 1: Rich on tech dot TV. Coming up next week. Todd Weavers, 2183 01:47:51,200 --> 01:47:56,160 Speaker 1: CEO of Pure Purism. They make privacy first smartphones and 2184 01:47:56,200 --> 01:47:59,640 Speaker 1: one made in the USA. One reminder before I go, 2185 01:47:59,720 --> 01:48:01,920 Speaker 1: please do not text and drive. Whatever it is, it 2186 01:48:01,920 --> 01:48:04,080 Speaker 1: can wait. It's not your safety, it's the safety of 2187 01:48:04,160 --> 01:48:06,920 Speaker 1: everyone around you. Thanks everyone who makes this show possible. 2188 01:48:06,920 --> 01:48:09,639 Speaker 1: Bobo Kim. My name is rich Dedmiro. I will talk 2189 01:48:09,680 --> 01:48:10,599 Speaker 1: to you real soon.