1 00:00:00,480 --> 00:00:04,440 Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tap. 2 00:00:06,080 --> 00:00:09,200 Speaker 2: My wife, Deborah purchased two birthday cakes for my kids 3 00:00:09,200 --> 00:00:13,000 Speaker 2: at our local supermarket. After the purchase, we realized, oops, 4 00:00:13,080 --> 00:00:15,960 Speaker 2: the two cakes are too expensive and we canceled one 5 00:00:15,960 --> 00:00:16,680 Speaker 2: of the orders. 6 00:00:17,680 --> 00:00:18,639 Speaker 1: So why don't we call. 7 00:00:18,520 --> 00:00:20,840 Speaker 2: My wife let her know that she needs to pay 8 00:00:20,840 --> 00:00:23,880 Speaker 2: for both cakes, not just one. There's a cake problem. 9 00:00:24,200 --> 00:00:28,040 Speaker 2: This comes from Jean, Deborah's husband. All right, Garrett is 10 00:00:28,080 --> 00:00:30,920 Speaker 2: going to start the call. Super hotty Garrett. Then Deborah 11 00:00:30,920 --> 00:00:32,640 Speaker 2: gets on the phone with her husband and it's a 12 00:00:32,680 --> 00:00:35,560 Speaker 2: big party. It's a phone tap. 13 00:00:35,600 --> 00:00:42,800 Speaker 1: Here we go, Hello, Hello, is this Deborah? Hi? My 14 00:00:42,920 --> 00:00:47,480 Speaker 1: name is Mike Crust from yes Hi. How are you today? 15 00:00:47,720 --> 00:00:48,680 Speaker 3: I'm fine, thank you. 16 00:00:48,840 --> 00:00:51,760 Speaker 1: I'm one of the local managers here and I saw 17 00:00:51,760 --> 00:00:54,440 Speaker 1: a complaint that was filed within the store and I 18 00:00:54,520 --> 00:00:56,120 Speaker 1: was just looking to follow up with that. 19 00:00:57,600 --> 00:01:00,600 Speaker 3: No, what had happened is I had originally ordered to cakes. 20 00:01:00,880 --> 00:01:03,760 Speaker 3: I decided I didn't want the cars because it was 21 00:01:03,800 --> 00:01:07,640 Speaker 3: too expensive. You know, my son is you know, only one, 22 00:01:07,720 --> 00:01:10,520 Speaker 3: so he doesn't know the difference. So I decided, I says, 23 00:01:10,560 --> 00:01:13,280 Speaker 3: you know what, there's too much money for two cakes. 24 00:01:13,440 --> 00:01:15,000 Speaker 3: I says, you know what, just give me one. 25 00:01:15,240 --> 00:01:20,480 Speaker 1: Okay, now, just normal procedure. Once the icing hits the cake, 26 00:01:20,520 --> 00:01:22,560 Speaker 1: it's hard to go back on that. So it's kind 27 00:01:22,560 --> 00:01:24,440 Speaker 1: of like a lost cause on our end once we 28 00:01:24,480 --> 00:01:26,800 Speaker 1: start fulfilling the order of the cake. 29 00:01:27,760 --> 00:01:31,080 Speaker 3: This is ridiculous. Okay, this is about a cake that 30 00:01:31,160 --> 00:01:34,920 Speaker 3: I canceled. And you know what, I'm getting really tired 31 00:01:34,959 --> 00:01:37,800 Speaker 3: of this. Well, my husband was in the store yesterday 32 00:01:37,800 --> 00:01:39,760 Speaker 3: and this woman is like harassing my husband. 33 00:01:39,880 --> 00:01:42,039 Speaker 1: Well we hate to hear that, of course, And I. 34 00:01:42,040 --> 00:01:45,080 Speaker 3: Would never, ever, you know, not cancel something like that 35 00:01:45,160 --> 00:01:46,080 Speaker 3: if I didn't want it. 36 00:01:46,360 --> 00:01:48,360 Speaker 1: What's the deal of being you know, paying you know, 37 00:01:48,400 --> 00:01:50,680 Speaker 1: an extra thirty bucks. 38 00:01:49,960 --> 00:01:52,200 Speaker 3: Because that's a lot of money. I'm not gonna pay 39 00:01:52,240 --> 00:01:55,240 Speaker 3: for a cake that I canceled. You know, this is insane. 40 00:01:55,880 --> 00:01:58,560 Speaker 1: What's insane is how cheap you're being over this cake. Ma'am. 41 00:01:58,600 --> 00:02:00,880 Speaker 3: You know what I'm not paying for. Don't call my 42 00:02:00,920 --> 00:02:02,680 Speaker 3: house because I won't call it a harassment. 43 00:02:02,760 --> 00:02:03,200 Speaker 1: Why not. 44 00:02:05,280 --> 00:02:07,160 Speaker 3: My house. I'm going to call the police because. 45 00:02:07,120 --> 00:02:09,760 Speaker 1: Harass civilized people. Come on, I really am. 46 00:02:09,840 --> 00:02:12,240 Speaker 3: I'm done. No, you got rude with me, that's it. 47 00:02:12,440 --> 00:02:14,600 Speaker 1: What if I give it to you for fifteen dollars. 48 00:02:14,639 --> 00:02:17,120 Speaker 3: I do not want it. It is not my selt. 49 00:02:17,280 --> 00:02:19,440 Speaker 1: I just need to regroup some money that was lost 50 00:02:19,480 --> 00:02:19,960 Speaker 1: on this case. 51 00:02:20,000 --> 00:02:21,560 Speaker 3: Well you know what, you pay for it? 52 00:02:21,600 --> 00:02:23,480 Speaker 1: Please, A little common courtesy is a. 53 00:02:23,400 --> 00:02:26,480 Speaker 3: Little common courtesy. This is ridiculous. This is about a 54 00:02:26,520 --> 00:02:30,200 Speaker 3: week old cake. Yes, that's all disgusting by now. 55 00:02:30,600 --> 00:02:33,640 Speaker 1: Well and so can we expect you to come down 56 00:02:33,880 --> 00:02:35,000 Speaker 1: and pay for the cake? 57 00:02:35,160 --> 00:02:36,600 Speaker 3: And what's your what's your name? 58 00:02:36,880 --> 00:02:38,720 Speaker 1: My name is Mike Michael Cross. 59 00:02:39,400 --> 00:02:42,240 Speaker 3: I will go for is to get you fired, get me, 60 00:02:42,639 --> 00:02:46,320 Speaker 3: get me fired, because this is ridiculous about a cake 61 00:02:46,440 --> 00:02:50,440 Speaker 3: that is spoiled a bit. 62 00:02:50,919 --> 00:02:52,000 Speaker 1: You won't pay for the cake? 63 00:02:52,040 --> 00:02:57,200 Speaker 3: Okay, you're the bitch on the bitch yes, my usband 64 00:02:57,240 --> 00:02:58,320 Speaker 3: when he breaks your faith? 65 00:02:58,880 --> 00:03:02,639 Speaker 1: Really okay, can you get him on the phone. 66 00:03:03,600 --> 00:03:08,000 Speaker 3: Uh hello, what are you doing? Yeah? I'm getting harassed 67 00:03:08,000 --> 00:03:11,079 Speaker 3: by the bump back manager. He cursed me out, called 68 00:03:11,120 --> 00:03:14,359 Speaker 3: me a stupid bitch, and he's making me come there 69 00:03:14,960 --> 00:03:16,600 Speaker 3: to pay for the cake. And I says I'm not 70 00:03:16,639 --> 00:03:21,760 Speaker 3: paying for nothing. I canceled it. No, I'm not. First 71 00:03:21,760 --> 00:03:23,960 Speaker 3: was nice to him and I explained to him what happened. 72 00:03:24,120 --> 00:03:25,880 Speaker 3: He's like, you know what you're being a bitch and 73 00:03:25,880 --> 00:03:28,000 Speaker 3: you're being cheap. She's like, you know what, I show 74 00:03:28,080 --> 00:03:29,600 Speaker 3: up in and now I'm gonna go in there and 75 00:03:29,639 --> 00:03:31,560 Speaker 3: be embarrassed because that lady knows me, you know what. 76 00:03:31,680 --> 00:03:34,760 Speaker 3: So now you're embarrassed. So instead of just straightening out 77 00:03:34,760 --> 00:03:39,480 Speaker 3: your sto, you know what, because he's getting me a whiper. Yes, 78 00:03:39,840 --> 00:03:41,920 Speaker 3: he's getting me on hyper What am I supposed to do? 79 00:03:42,120 --> 00:03:43,000 Speaker 1: Operator? Thank you? 80 00:03:44,000 --> 00:03:47,680 Speaker 3: Hello, this is a guy, Jean. He's doing our emergency break. 81 00:03:47,760 --> 00:03:50,800 Speaker 1: So you hear this. Listen, let's just you know, finish 82 00:03:50,840 --> 00:03:51,480 Speaker 1: this off and. 83 00:03:51,440 --> 00:03:53,600 Speaker 3: We can all How did you cut off my phone? 84 00:03:53,800 --> 00:03:54,920 Speaker 1: I went through the operator. 85 00:03:55,200 --> 00:03:58,600 Speaker 3: Oh, this is ridiculous. He cut through with the operator. 86 00:03:58,840 --> 00:04:00,280 Speaker 1: Hey Deborah again? 87 00:04:00,920 --> 00:04:01,920 Speaker 3: Getated? 88 00:04:02,040 --> 00:04:05,320 Speaker 1: Please, Hey, hey Debrah, what do you want? My name 89 00:04:05,360 --> 00:04:07,280 Speaker 1: is Garret from Elvis Duran in the Morning Show, and 90 00:04:07,320 --> 00:04:08,480 Speaker 1: you just got phone tapped. 91 00:04:10,160 --> 00:04:12,280 Speaker 3: What are you serious? 92 00:04:13,560 --> 00:04:16,000 Speaker 1: Your husband Gean wanted to play a phone tap on you. 93 00:04:16,320 --> 00:04:17,440 Speaker 3: I'm not gonna. 94 00:04:18,880 --> 00:04:23,000 Speaker 1: The Elvis Duran phone tap. This phone tab was pre 95 00:04:23,000 --> 00:04:25,520 Speaker 1: recorded with permission granted by all participants. 96 00:04:25,839 --> 00:04:29,279 Speaker 3: The Elvis Dan phone tap only on Elvis Duran in 97 00:04:29,320 --> 00:04:30,080 Speaker 3: the Morning Show