1 00:00:00,400 --> 00:00:03,840 Speaker 1: It's another jubile phone frames on the twenties. 2 00:00:10,160 --> 00:00:13,159 Speaker 2: Hello, it's a great day of insurance. My name is 3 00:00:13,200 --> 00:00:15,440 Speaker 2: Pete Eakins, and I was looking for Natalie. 4 00:00:16,680 --> 00:00:17,120 Speaker 3: Apparently. 5 00:00:18,960 --> 00:00:22,320 Speaker 2: Hey, Nat, how you doing today? I got a note 6 00:00:22,320 --> 00:00:24,960 Speaker 2: today to give you a call because apparently there's some 7 00:00:25,000 --> 00:00:26,160 Speaker 2: sort of an issue. 8 00:00:28,480 --> 00:00:28,720 Speaker 1: Yeah. 9 00:00:28,920 --> 00:00:30,520 Speaker 3: I just want to touch base on that. 10 00:00:30,600 --> 00:00:34,280 Speaker 2: I just want to touch base on that and streamline 11 00:00:34,280 --> 00:00:35,199 Speaker 2: the process for you. 12 00:00:35,680 --> 00:00:36,639 Speaker 3: Go over that a little bit. 13 00:00:37,159 --> 00:00:40,600 Speaker 1: Yeah, I would appreciate that I got some work done, 14 00:00:40,760 --> 00:00:41,519 Speaker 1: and I. 15 00:00:41,440 --> 00:00:42,159 Speaker 3: Want to let you know. 16 00:00:42,680 --> 00:00:44,080 Speaker 2: I want to let you know I'm ready to do 17 00:00:44,120 --> 00:00:46,960 Speaker 2: a deep dive on this. I feel like there's been 18 00:00:46,960 --> 00:00:48,760 Speaker 2: a paradigm shift in the whole thing, and we'll see 19 00:00:48,800 --> 00:00:52,479 Speaker 2: what's scalable and what's not scalable in the ecosystem. 20 00:00:53,320 --> 00:00:55,279 Speaker 1: In the ecosystem, yep. 21 00:00:55,280 --> 00:00:57,880 Speaker 2: We'll leverage what we can in order to get enough 22 00:00:57,960 --> 00:00:59,280 Speaker 2: synergy for innovation here. 23 00:00:59,440 --> 00:01:04,720 Speaker 1: Okay, Okay, I just want to have my procedure covered. 24 00:01:06,240 --> 00:01:08,039 Speaker 1: So I don't know what the other things you're saying are, 25 00:01:08,080 --> 00:01:11,280 Speaker 1: but I just need that my procedure to be covered 26 00:01:11,319 --> 00:01:12,399 Speaker 1: by my inturant. 27 00:01:12,560 --> 00:01:14,520 Speaker 2: Okay, Yeah, Natalie, And I want to let you know 28 00:01:14,680 --> 00:01:18,080 Speaker 2: that I am a solution oriented, out of the box, 29 00:01:18,240 --> 00:01:20,959 Speaker 2: data driven person, and I'm glad that this is on 30 00:01:21,000 --> 00:01:23,240 Speaker 2: my radar. This is my first touch point with it. 31 00:01:23,360 --> 00:01:25,840 Speaker 2: So give me a little more information. Maybe we can 32 00:01:25,920 --> 00:01:28,399 Speaker 2: see if there's any best practices I can run down 33 00:01:28,440 --> 00:01:29,160 Speaker 2: and maybe move the. 34 00:01:29,120 --> 00:01:29,679 Speaker 3: Needle for you. 35 00:01:31,400 --> 00:01:35,760 Speaker 1: Okay, Well, I got dental procedure done that I that 36 00:01:35,840 --> 00:01:39,800 Speaker 1: I needed. It wasn't, you know, superficial or anything. And 37 00:01:40,200 --> 00:01:43,200 Speaker 1: I submitted the claim like what we normally do, and 38 00:01:43,360 --> 00:01:45,080 Speaker 1: I got a call from my identist thing that it 39 00:01:45,160 --> 00:01:46,760 Speaker 1: was given from that. 40 00:01:47,520 --> 00:01:51,200 Speaker 2: Any KPIs that could help maybe get some transformative big 41 00:01:51,280 --> 00:01:51,760 Speaker 2: data on it? 42 00:01:52,640 --> 00:01:57,000 Speaker 1: What is that the number of the performance indicators on 43 00:01:57,040 --> 00:01:59,880 Speaker 1: the ro O I, I don't know what. 44 00:02:00,200 --> 00:02:01,400 Speaker 3: Okay, let's put a pin in that. 45 00:02:01,520 --> 00:02:03,200 Speaker 2: Let's put a pin in that. Then let's put a pin. 46 00:02:03,520 --> 00:02:04,960 Speaker 2: Let's put a pin right in that, and we'll come 47 00:02:05,000 --> 00:02:07,440 Speaker 2: back to it. Okay, uh, but anyway, I want to 48 00:02:07,480 --> 00:02:09,320 Speaker 2: be more customer centric here, So go ahead. What's the 49 00:02:09,360 --> 00:02:10,440 Speaker 2: go to market? 50 00:02:11,080 --> 00:02:13,200 Speaker 1: What's the go to market? Well? What does that even mean? 51 00:02:13,400 --> 00:02:16,040 Speaker 1: It's me? I guess I'm the one who needs to help, so. 52 00:02:16,040 --> 00:02:18,080 Speaker 3: Right, and I don't think that that's blue sky thinking 53 00:02:18,120 --> 00:02:18,400 Speaker 3: at all. 54 00:02:18,480 --> 00:02:18,720 Speaker 4: I think. 55 00:02:18,960 --> 00:02:19,639 Speaker 1: I don't. 56 00:02:20,240 --> 00:02:21,840 Speaker 2: I don't think that's blue sky thinking at all. And 57 00:02:21,919 --> 00:02:24,680 Speaker 2: I do have the bandwidth for this, so let's circle 58 00:02:24,720 --> 00:02:25,160 Speaker 2: back on that. 59 00:02:25,240 --> 00:02:28,119 Speaker 1: It doesn't circle that for anything other than a lot 60 00:02:28,160 --> 00:02:33,200 Speaker 1: of technical jargon. So are you actually interested in helping 61 00:02:33,240 --> 00:02:34,160 Speaker 1: me or not? Oh? 62 00:02:34,480 --> 00:02:35,280 Speaker 3: Absolutely? 63 00:02:35,680 --> 00:02:37,720 Speaker 2: Like I said, I feel like this is totally scalable, 64 00:02:37,760 --> 00:02:39,240 Speaker 2: and it sounds like you might be getting upset. So 65 00:02:39,280 --> 00:02:41,760 Speaker 2: let's pivot a little bit here and circle back on 66 00:02:41,800 --> 00:02:43,440 Speaker 2: the add value. What does that mean? 67 00:02:43,800 --> 00:02:47,280 Speaker 1: You're going to make it larger or smaller depending on 68 00:02:47,320 --> 00:02:48,240 Speaker 1: what we've got. 69 00:02:48,520 --> 00:02:52,560 Speaker 2: Don't leadership here, and they are all cross functional. 70 00:02:52,600 --> 00:02:54,560 Speaker 3: We create win wins everywhere, so go ahead. 71 00:02:54,600 --> 00:02:56,680 Speaker 1: I'm sorry, No, I don't think this is not a 72 00:02:56,720 --> 00:03:00,360 Speaker 1: win win conversation right now. So can can you just 73 00:03:00,400 --> 00:03:01,200 Speaker 1: speak plainly? 74 00:03:02,639 --> 00:03:05,040 Speaker 2: I don't understand what you mean by plainly. I'm kind 75 00:03:05,080 --> 00:03:05,760 Speaker 2: of confused, So. 76 00:03:07,440 --> 00:03:11,360 Speaker 1: Just stop using whatever weird jargon you're using and just 77 00:03:11,400 --> 00:03:12,400 Speaker 1: help me with my project. 78 00:03:12,680 --> 00:03:15,000 Speaker 3: All right, We'll put a pin in that, then put 79 00:03:15,000 --> 00:03:15,440 Speaker 3: a pin in it. 80 00:03:15,480 --> 00:03:18,000 Speaker 1: We're not putting a pin in anything. We're not putting 81 00:03:18,000 --> 00:03:21,919 Speaker 1: a pin in anything anymore. Okay, listen, I am, I have, 82 00:03:21,800 --> 00:03:23,840 Speaker 1: I have, I don't know that I've ever hated someone 83 00:03:24,440 --> 00:03:26,640 Speaker 1: as much as you. What's your name again? 84 00:03:27,320 --> 00:03:30,560 Speaker 2: It's Pete pe Deakins, Glad to be a service, Pete 85 00:03:30,560 --> 00:03:31,320 Speaker 2: Pee Deakins. 86 00:03:31,400 --> 00:03:32,400 Speaker 1: Okay, Pee Deakins. 87 00:03:32,800 --> 00:03:37,760 Speaker 4: I'm putting your name on a dartboard right now, and 88 00:03:37,800 --> 00:03:41,760 Speaker 4: I'm going to throw darts at your name and imagine 89 00:03:41,800 --> 00:03:43,720 Speaker 4: that the damage is happening. 90 00:03:43,360 --> 00:03:45,280 Speaker 1: To your visceral body. 91 00:03:45,960 --> 00:03:46,280 Speaker 3: Okay. 92 00:03:46,320 --> 00:03:50,200 Speaker 2: I have never had and I'm not understanding what those words. 93 00:03:50,320 --> 00:03:51,040 Speaker 3: I do like them. 94 00:03:51,080 --> 00:03:53,440 Speaker 2: I've never heard those buzzwords before in the corporate setting, 95 00:03:53,520 --> 00:03:54,920 Speaker 2: So what exactly did those ones mean? 96 00:03:56,440 --> 00:04:00,880 Speaker 1: I have never hated someone in my life except for you. 97 00:04:01,400 --> 00:04:03,000 Speaker 2: Okay, well, then I'll just let you know that this 98 00:04:03,120 --> 00:04:05,160 Speaker 2: is actually Jubile from the Jubile Show doing a phone 99 00:04:05,160 --> 00:04:06,640 Speaker 2: brank on you and your husband set you up. 100 00:04:07,760 --> 00:04:09,960 Speaker 3: Oh my god, it's a joke. 101 00:04:10,200 --> 00:04:12,720 Speaker 2: He said that you've been dealing with some dental insurancing 102 00:04:13,080 --> 00:04:14,640 Speaker 2: for weeks now and wanted to mess with you. 103 00:04:15,760 --> 00:04:20,279 Speaker 1: I absolutely, Oh my gosh, I have never been so frustrated. 104 00:04:19,760 --> 00:04:23,240 Speaker 2: That we'll circle backround this. Don't worry about it. I 105 00:04:23,279 --> 00:04:24,600 Speaker 2: think we do have some synergy going now. 106 00:04:24,640 --> 00:04:28,200 Speaker 1: Oh yeah, yeah, I can't believe the stuff you were 107 00:04:28,200 --> 00:04:30,440 Speaker 1: saying where'd you get all that? I like, I don't 108 00:04:30,440 --> 00:04:31,559 Speaker 1: know what half of it meant. 109 00:04:31,760 --> 00:04:33,120 Speaker 3: I just went to AI and said, give me a 110 00:04:33,160 --> 00:04:34,200 Speaker 3: list of corp A buzzwords. 111 00:04:35,400 --> 00:04:39,200 Speaker 1: Oh right, Yes, that was a good move. Wake up 112 00:04:39,240 --> 00:04:41,159 Speaker 1: every morning with double phone branks.