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Speaker 1: It's another jubile phone frame only on the new Hits

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Speaker 1: one oh six point one. What hello, Hi, my name

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Speaker 1: is Pete Eakins. I'm calling from Airlines. I was looking

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Speaker 1: for Yelena Lusa. She Hello, Yelena. How are you today? Oh?

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Speaker 1: I'm good. How are you live in the dream? Working

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Speaker 1: customer service at an airline? Hey? I mean at least you,

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Speaker 1: you know, have a job right now? Yeah? Yeah, I

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Speaker 1: guess that's a good way to look at it. I

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Speaker 1: don't mean to be such a down or right out

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Speaker 1: of the gate, but you know, I'm on the phone

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Speaker 1: all day calling people about things, especially right now where

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Speaker 1: things are tough because of the whole COVID situation and traveling.

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Speaker 1: And I see that you have an itinerary book to

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Speaker 1: Paris in December. I do. Yeah. Um, your itinerary shows

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Speaker 1: that you were routed through Madrid. That sounds exciting. Yeah,

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Speaker 1: I can't wait. What are you going to do there?

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Speaker 1: That's just a vacation. I mean, you know, it's been

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Speaker 1: a long time. Do you buy that for yourself OR'd

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Speaker 1: your parents buy it for you? I bought it for myself, Okay, yeah, okay,

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Speaker 1: just wondering because you know, like a sound young Sometimes

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Speaker 1: young people their parents when they get out of college,

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Speaker 1: like I just want to travel the world for a

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Speaker 1: little while, and then they don't get a real job,

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Speaker 1: and then they go travel around the world for six months,

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Speaker 1: backpacking through Paris where everything is great, while some people

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Speaker 1: had to get a job right out of high school

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Speaker 1: a call center for airlines. So just wondering who I'm

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Speaker 1: talking to, that's all. Yeah, I bought the ticket myself,

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Speaker 1: so and I don't really appreciate the attitude that you

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Speaker 1: have right now either. So sorry you have the job

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Speaker 1: you have, but I'm very sorry. I'm just having one

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Speaker 1: of those days. Do you ever have one of those days?

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Speaker 1: I'm having one right now, right yeah? Okay, Well, you're

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Speaker 1: one of those days. Is probably not the same as mine.

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Speaker 1: Have you worked in a customer service call center for

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Speaker 1: an airline since you were eighteen years old? No? But

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Speaker 1: I have worked in customer service, and I can say

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Speaker 1: that I never would have treated a person this way. Okay, Fine,

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Speaker 1: here is the deal with your trip. If it can

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Speaker 1: still happen because of the pandemic, You're gonna not be

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Speaker 1: rerouted and your layover is going to be a little

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Speaker 1: bit longer. You will stop over in Botswana, Botswana where

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Speaker 1: the oh wow, good question is. Apparently it's near South Africa.

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Speaker 1: What it makes no sense. I don't want to go

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Speaker 1: to Africa that was not part of the planet. I

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Speaker 1: know that, I know, I know anybody else, ma'am man

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Speaker 1: I can tell I have a feeling that you're getting

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Speaker 1: a little upset here. Am I reading that correctly? Wow? Astute?

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Speaker 1: I don't know what that means. A stute. No, I'm

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Speaker 1: saying Boutswana. That's where you're be staying Botswana, not a stute.

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Speaker 1: I don't know where a stude is. Maybe you should

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Speaker 1: read a book and come back to me with something

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Speaker 1: that makes sense. I want to speak to somebody else.

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Speaker 1: I want to speak to a manager like I wanted

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Speaker 1: to stop in Spain. I haven't gotten any sort of

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Speaker 1: email without the prop but what can That's what I'm

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Speaker 1: telling you is that's not gonna happen. You're gonna stop

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Speaker 1: in Botswana for a short layover. Okay, Well how long

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Speaker 1: is the layover? Because if you have a feeling, short

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Speaker 1: means something very different. Well, actually, this is an interesting

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Speaker 1: an hour. This is an interesting ticket because it actually

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Speaker 1: says it no idea, yet they're not sure. It could

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Speaker 1: be a few days to a week. That's not a layover,

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Speaker 1: that's a vacation. My trip is only two weeks. I

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Speaker 1: cannot stay a week in Africa. Actually, okay, now that

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Speaker 1: I'm reading it, you're correct. We went ahead and changed

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Speaker 1: your whole reservation because we can't fly you into Paris

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Speaker 1: because of the pandemic situation. Like I said, so, we're

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Speaker 1: just sending you to Boutswana for a week. You can't

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Speaker 1: do that. You can't just change someone's reservation without asking them.

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Speaker 1: If that's okay, you should give me a refund at least,

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Speaker 1: I guess we just did that, though done to another country. Yeah,

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Speaker 1: I don't like, do I even need a visa? Like,

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Speaker 1: I know, I'm not going to app Well, you know

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Speaker 1: what this is the thing, Like, it's not really on

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Speaker 1: me to tell you if you need a visa or not.

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Speaker 1: If you're going on a vacation to a place you

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Speaker 1: should do your research? Are you kidding me? Look, let

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Speaker 1: me speak to your manager right now. I'm sorry, I'm sorry.

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Speaker 1: What was that? What was that? I want to speak

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Speaker 1: to your manager. Hello, I'm having trouble hearing you. What

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Speaker 1: was that. What do you want to do? You want

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Speaker 1: to speak to what? What was that? Let me talk

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Speaker 1: to your manager? Yo, Okay, that's what I thought you said.

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Speaker 1: But I can't do that. Why why can you not

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Speaker 1: let me talk to a manager? Because this is actually

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Speaker 1: Jewel from the Jewel Show doing a prank call on you. Sorry,

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Speaker 1: what it's a joke. It's a prank phone call. Your

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Speaker 1: sister set you up? What your sister set you up

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Speaker 1: for a prank phone call? She said that she knows

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Speaker 1: how stressed you are about this trip and you're expecting

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Speaker 1: it to get canceled anyway, so she wanted to me

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Speaker 1: to mess with you. Oh my god, that was so stressful.

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Speaker 1: I thought my head was going to explode. The next

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Speaker 1: vacation we go on, I'm absolutely cleaning the toilet with

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Speaker 1: her too. Brush wake up every morning with Jebil phone pranks,

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Speaker 1: we'd say, Mornings on the twenties only on the new

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Speaker 1: hits one oh six Boy one