1 00:00:00,120 --> 00:00:03,960 Speaker 1: These sees Bloomberg Business Week with Carol Messer and Tim 2 00:00:04,000 --> 00:00:06,440 Speaker 1: Stenebek on Bloomberg Radio. 3 00:00:06,720 --> 00:00:10,600 Speaker 2: Americans are facing a massive retirement shortfall, and potential cuts 4 00:00:10,640 --> 00:00:13,600 Speaker 2: to Social Security benefits could make matters worse. A recent 5 00:00:13,640 --> 00:00:16,520 Speaker 2: report from Vanguard found that the average balance for Vanguard 6 00:00:16,560 --> 00:00:20,560 Speaker 2: to Find Contribution Plan participants was roughly about one hundred 7 00:00:20,560 --> 00:00:22,799 Speaker 2: and twelve thousand dollars at the end of the of 8 00:00:22,920 --> 00:00:26,200 Speaker 2: last year. The median, so we're talking about half below 9 00:00:26,280 --> 00:00:29,400 Speaker 2: half above, was a little over twenty seven thousand dollars. 10 00:00:29,600 --> 00:00:32,159 Speaker 2: Flip over to Fidelity Investments, the average four oh one 11 00:00:32,200 --> 00:00:36,159 Speaker 2: K balance JESS was one hundred eighty two hundred dollars 12 00:00:36,159 --> 00:00:37,879 Speaker 2: in the first quarter of twenty twenty three. So a 13 00:00:37,880 --> 00:00:41,120 Speaker 2: little perspective on kind of what the general public who 14 00:00:41,159 --> 00:00:43,680 Speaker 2: have four oh one ks our retirement plans. 15 00:00:43,520 --> 00:00:47,560 Speaker 1: And as Bloomberg Susian Wooley recently noted, workers are finding 16 00:00:47,600 --> 00:00:50,800 Speaker 1: it harder to save for retirement even as the amount 17 00:00:50,840 --> 00:00:54,440 Speaker 1: they need keeps rising. Bloomberg actually crunched the numbers from 18 00:00:54,440 --> 00:00:58,400 Speaker 1: a Charles Schwab survey showing that the average savings target 19 00:00:58,440 --> 00:01:01,640 Speaker 1: in the US is now one point eight million from 20 00:01:01,880 --> 00:01:04,600 Speaker 1: one point seven million a year ago. But that's kind 21 00:01:04,640 --> 00:01:06,600 Speaker 1: of an eye popping number there when you see that guy. 22 00:01:06,720 --> 00:01:09,040 Speaker 2: Yeah, and that's certainly our audience right right in terms 23 00:01:09,040 --> 00:01:12,120 Speaker 2: of the scale. So let's get into it what you 24 00:01:12,160 --> 00:01:13,760 Speaker 2: really kind of need to be thinking about and some 25 00:01:13,800 --> 00:01:15,679 Speaker 2: of the concerns and trends we're seeing when it comes 26 00:01:15,720 --> 00:01:19,000 Speaker 2: to retirement planning with us, And she certainly is thinking 27 00:01:19,000 --> 00:01:23,240 Speaker 2: about individuals and their financial wellness is Betterment CEO, Sarah Levy. 28 00:01:23,319 --> 00:01:26,280 Speaker 2: She joins us in New York City or from New 29 00:01:26,360 --> 00:01:28,720 Speaker 2: York City. Sara, good to have you here with us. 30 00:01:29,240 --> 00:01:32,280 Speaker 2: Let's do the big picture. You know, certainly the Bloomberg 31 00:01:32,360 --> 00:01:34,880 Speaker 2: audience and our surveys show a higher number when it 32 00:01:34,920 --> 00:01:37,160 Speaker 2: comes to retirement planning. But you know, we gave you 33 00:01:37,200 --> 00:01:40,039 Speaker 2: some perspective from Vanguard and Fidelity in terms of, you know, 34 00:01:40,120 --> 00:01:43,920 Speaker 2: average retirement plans. What are you guys seeing when it 35 00:01:43,959 --> 00:01:47,360 Speaker 2: comes to retirement planning, savings and stresses? 36 00:01:48,920 --> 00:01:51,560 Speaker 3: So I think I'll start with your last word, stresses, 37 00:01:51,680 --> 00:01:55,040 Speaker 3: because I think that's really the operative word. And you 38 00:01:55,080 --> 00:01:58,360 Speaker 3: know your framing is exactly right right, which is pensions 39 00:01:58,400 --> 00:02:02,840 Speaker 3: are no more and there's uncertainty around social security and 40 00:02:02,920 --> 00:02:07,080 Speaker 3: so sort of the employees are being left holding the bag, 41 00:02:07,680 --> 00:02:11,880 Speaker 3: and the opportunity that we see is that this stress 42 00:02:11,960 --> 00:02:16,400 Speaker 3: can be alleviated by employer support. And so, you know, 43 00:02:16,440 --> 00:02:19,240 Speaker 3: we do a lot of research. Our business covers both 44 00:02:19,280 --> 00:02:21,600 Speaker 3: retail consumers as well as a four to oh one 45 00:02:21,680 --> 00:02:24,440 Speaker 3: K product, and so we see sort of both sides 46 00:02:24,480 --> 00:02:27,680 Speaker 3: of the conversation. And when we talk to our retail customers, 47 00:02:28,120 --> 00:02:30,800 Speaker 3: you know, their concern is, I don't know where to start. 48 00:02:31,160 --> 00:02:33,520 Speaker 3: I have a ton of you know, current demands, and 49 00:02:33,600 --> 00:02:37,720 Speaker 3: retirement feels really far away, and so I think, you know, 50 00:02:37,720 --> 00:02:40,480 Speaker 3: where we see the opportunity is almost what's old is 51 00:02:40,480 --> 00:02:43,840 Speaker 3: new again, which is employers have an opportunity really to 52 00:02:43,880 --> 00:02:47,360 Speaker 3: step in here and fill the gap and support their employees. 53 00:02:47,440 --> 00:02:50,240 Speaker 3: And more than an opportunity, I would actually say, you know, 54 00:02:50,280 --> 00:02:53,920 Speaker 3: a moral imperative to step in and really support employees, 55 00:02:54,000 --> 00:02:58,000 Speaker 3: not just with current compensation, but with long term kind 56 00:02:58,000 --> 00:03:01,200 Speaker 3: of financial support and planning and thinking. 57 00:03:01,800 --> 00:03:03,960 Speaker 1: Something that's been a big topic this fall has been 58 00:03:03,960 --> 00:03:07,520 Speaker 1: the resumption of student loan repayments on the federal side. 59 00:03:07,560 --> 00:03:10,800 Speaker 1: How do you think that is going to impact savers 60 00:03:10,800 --> 00:03:12,200 Speaker 1: when it comes to retirement. 61 00:03:13,639 --> 00:03:18,200 Speaker 3: Well, that is a huge question. There's one point seven 62 00:03:18,400 --> 00:03:22,400 Speaker 3: trillion in student loan debt outstanding in this country, and 63 00:03:22,480 --> 00:03:27,720 Speaker 3: it is the top worry for most, certainly millennials and 64 00:03:28,200 --> 00:03:31,760 Speaker 3: Gen Z and so this is a really big issue. 65 00:03:31,880 --> 00:03:33,639 Speaker 3: You know, now that inflation has started to come down, 66 00:03:33,680 --> 00:03:37,520 Speaker 3: we're seeing some more optimism from the retail sector, and 67 00:03:38,280 --> 00:03:42,640 Speaker 3: particularly given that unemployment is remaining low. So, you know, 68 00:03:42,720 --> 00:03:45,200 Speaker 3: knock on wood, the FED is sort of threading the 69 00:03:45,240 --> 00:03:48,040 Speaker 3: needle there in a great way. But I think what 70 00:03:48,080 --> 00:03:52,400 Speaker 3: we're seeing is that the primary reason that employees don't 71 00:03:52,520 --> 00:03:55,680 Speaker 3: contribute to retirement plans is because they have student loans 72 00:03:55,680 --> 00:03:57,840 Speaker 3: to pay down and they just don't have an extra dollar. 73 00:03:58,360 --> 00:04:01,040 Speaker 3: And so I think the most interesting thing to watch 74 00:04:01,240 --> 00:04:04,440 Speaker 3: is going to be how the regulatory environment sort of 75 00:04:04,600 --> 00:04:09,640 Speaker 3: ties these two concerns for folks together, right, which is, 76 00:04:09,760 --> 00:04:11,680 Speaker 3: how do they link the four to one K and 77 00:04:11,840 --> 00:04:16,560 Speaker 3: student loans and help employers again support a journey for 78 00:04:16,640 --> 00:04:19,520 Speaker 3: employees that might be about paying down debt and might 79 00:04:19,560 --> 00:04:22,359 Speaker 3: be about saving for retirement. But wherever you are on 80 00:04:22,400 --> 00:04:25,719 Speaker 3: the personal journey, both the government and your employer should 81 00:04:25,720 --> 00:04:28,120 Speaker 3: be able to support you and meet you where you are. 82 00:04:28,360 --> 00:04:30,000 Speaker 2: If you've got an employer who's going to help you 83 00:04:30,040 --> 00:04:31,679 Speaker 2: with that. And the reason I bring that up, Sarah, 84 00:04:31,760 --> 00:04:35,920 Speaker 2: two individuals that I helped this week who are in 85 00:04:36,120 --> 00:04:40,120 Speaker 2: work situations. They're working, they make money, but they're basically 86 00:04:40,160 --> 00:04:43,440 Speaker 2: like independent contractors, and so they aren't with a company 87 00:04:43,520 --> 00:04:45,800 Speaker 2: that helps them with a four oh one K. And 88 00:04:45,920 --> 00:04:48,800 Speaker 2: I feel very blessed to be with companies that do 89 00:04:48,960 --> 00:04:52,919 Speaker 2: or have done. And you know, I look at your background. 90 00:04:52,920 --> 00:04:55,000 Speaker 2: You've worked at Disney and Viacom. I'm assuming that they 91 00:04:55,000 --> 00:04:57,080 Speaker 2: had plans that kind of helped you along the way. 92 00:04:57,560 --> 00:05:01,200 Speaker 2: There's got to be something better that we can do 93 00:05:01,279 --> 00:05:07,719 Speaker 2: as society to get individuals since at this point not 94 00:05:07,720 --> 00:05:09,120 Speaker 2: a lot of them are going to have pensions. Who 95 00:05:09,120 --> 00:05:14,360 Speaker 2: knows about social security some other type of planning for retirement. 96 00:05:14,440 --> 00:05:15,520 Speaker 2: How do we do that? 97 00:05:17,279 --> 00:05:17,479 Speaker 1: Well? 98 00:05:17,520 --> 00:05:20,480 Speaker 3: I think at Betterment we're taking one of the first steps, 99 00:05:20,600 --> 00:05:25,000 Speaker 3: which is acknowledging and recognizing that fifty percent of workers 100 00:05:25,000 --> 00:05:27,719 Speaker 3: in this country work for small and medium sized businesses, 101 00:05:28,200 --> 00:05:31,599 Speaker 3: and that is the group that isn't supported. Exactly to 102 00:05:31,680 --> 00:05:34,960 Speaker 3: your point, I worked at major organizations where they supported 103 00:05:34,960 --> 00:05:37,159 Speaker 3: a four one K. But what we see is the 104 00:05:37,279 --> 00:05:41,000 Speaker 3: six million small and medium sized businesses, eighty or ninety 105 00:05:41,000 --> 00:05:44,760 Speaker 3: percent of those businesses don't offer retirement solutions to their employees, 106 00:05:45,240 --> 00:05:47,440 Speaker 3: and what's going on? And I think, you know, this 107 00:05:47,480 --> 00:05:49,760 Speaker 3: is one area where the government, I think is doing 108 00:05:49,960 --> 00:05:53,279 Speaker 3: great work, both at the federal level and at the 109 00:05:53,320 --> 00:05:56,680 Speaker 3: state level of really putting in kind of new markers 110 00:05:57,000 --> 00:06:01,160 Speaker 3: and new requirements sort of stayed by state to look employers. 111 00:06:01,560 --> 00:06:03,839 Speaker 3: This is no longer an optional benefit. This is a 112 00:06:03,880 --> 00:06:07,400 Speaker 3: required benefit, even if you have a small business. And 113 00:06:07,520 --> 00:06:10,000 Speaker 3: by the way, solutions like Betterment and they're a handful 114 00:06:10,040 --> 00:06:13,200 Speaker 3: of others who offer this in an incredibly affordable way, 115 00:06:14,040 --> 00:06:17,480 Speaker 3: subsidized by the government to get started, and there's really 116 00:06:17,480 --> 00:06:20,520 Speaker 3: no excuse, I think for employers not to be offering, 117 00:06:20,920 --> 00:06:24,599 Speaker 3: you know, a delightful, you know, digital affordable solution in 118 00:06:24,640 --> 00:06:25,359 Speaker 3: this area. 119 00:06:25,480 --> 00:06:28,520 Speaker 1: Many of your customers are affluent millennials. How are you 120 00:06:28,600 --> 00:06:31,680 Speaker 1: advising them in this market as well as this economy. 121 00:06:33,680 --> 00:06:36,719 Speaker 3: So year to date, I think what we've really seen 122 00:06:37,080 --> 00:06:40,280 Speaker 3: is that cash is king right. The good news, you know, 123 00:06:40,320 --> 00:06:42,880 Speaker 3: for us is we serve customers both on the investing 124 00:06:42,960 --> 00:06:45,920 Speaker 3: side and on the cash side, and savings has been 125 00:06:46,000 --> 00:06:49,200 Speaker 3: a really nice haven sort of high yield cash accounts. 126 00:06:50,120 --> 00:06:52,479 Speaker 3: A lot of the digital players, including betterment are offering 127 00:06:52,600 --> 00:06:54,800 Speaker 3: very high yields. We're currently offering a five point five 128 00:06:54,800 --> 00:06:57,839 Speaker 3: percent yield. What we've seen is we've said to customers, 129 00:06:57,880 --> 00:07:00,520 Speaker 3: if you're jittery about what's going to happen in the markets, 130 00:07:01,200 --> 00:07:03,440 Speaker 3: let the money sit on the sidelines in cash and 131 00:07:03,560 --> 00:07:07,360 Speaker 3: get a guaranteed return with principal protection and with access 132 00:07:07,400 --> 00:07:10,120 Speaker 3: to that capital. So that's been really I would say 133 00:07:10,160 --> 00:07:11,920 Speaker 3: the theme for the first six months of the year. 134 00:07:12,400 --> 00:07:15,920 Speaker 3: Over the summer, we've started to see sort of signs 135 00:07:15,920 --> 00:07:19,320 Speaker 3: of life in the investing sector in particular. You know, 136 00:07:19,360 --> 00:07:21,800 Speaker 3: today was obviously an interesting day for the FED to say, 137 00:07:21,800 --> 00:07:23,480 Speaker 3: you know, maybe we're on a pause for a minute 138 00:07:23,520 --> 00:07:26,160 Speaker 3: here and let's see how the tightening had, you know, 139 00:07:26,240 --> 00:07:29,320 Speaker 3: plays through in the market. And so what we're seeing 140 00:07:29,480 --> 00:07:35,000 Speaker 3: is some beginnings of investor optimism as inflation has cooled. 141 00:07:35,320 --> 00:07:38,200 Speaker 3: And I would say the evidence for that is flows 142 00:07:38,200 --> 00:07:41,640 Speaker 3: into ETFs. So July and August in the market at 143 00:07:41,720 --> 00:07:45,720 Speaker 3: large saw fifty billion in inflows each month into ETFs, 144 00:07:45,760 --> 00:07:49,080 Speaker 3: which is up five x from January. So again just 145 00:07:49,120 --> 00:07:51,640 Speaker 3: to see that trend line, it's still, you know, it's 146 00:07:51,640 --> 00:07:55,480 Speaker 3: still relatively low from a historical basis. So I think 147 00:07:55,520 --> 00:07:59,000 Speaker 3: we're in early innings, but that's what we're watching. And 148 00:07:59,360 --> 00:08:04,800 Speaker 3: our recommendation and advice is always about long term diversification 149 00:08:05,400 --> 00:08:07,240 Speaker 3: and not to gain the market, not to try to 150 00:08:07,280 --> 00:08:10,200 Speaker 3: time the market. But the average investor, it should just 151 00:08:10,280 --> 00:08:13,440 Speaker 3: be invested. Our view is be invested and whatever you 152 00:08:13,480 --> 00:08:16,640 Speaker 3: can save is better than nothing. Don't be intimidated. 153 00:08:16,840 --> 00:08:19,160 Speaker 1: I'm curious because you we were talking about the flows 154 00:08:19,520 --> 00:08:22,400 Speaker 1: into those ETFs, and as people have been so hung 155 00:08:22,480 --> 00:08:24,800 Speaker 1: up on money market funds and higher yields there, do 156 00:08:24,840 --> 00:08:27,120 Speaker 1: you think that money is maybe bodes well for the 157 00:08:27,120 --> 00:08:29,080 Speaker 1: broader stock market if you're seeing flows like that. 158 00:08:30,320 --> 00:08:33,439 Speaker 3: Look, I don't like to predict the stock market. I 159 00:08:33,480 --> 00:08:35,840 Speaker 3: think what we what we preach. I know a lot 160 00:08:35,920 --> 00:08:37,720 Speaker 3: a lot of folks. Do you know again, what we 161 00:08:37,840 --> 00:08:41,400 Speaker 3: preach is. I don't pretend to know better than the rest. 162 00:08:41,760 --> 00:08:44,640 Speaker 3: But I think that dollar cost averaging is always a 163 00:08:44,679 --> 00:08:48,080 Speaker 3: good idea. So, you know, for my for my money, 164 00:08:48,160 --> 00:08:50,959 Speaker 3: I think having a plan, sticking to your plan, remaining 165 00:08:51,000 --> 00:08:55,199 Speaker 3: diversified and being in the market is always sound advice, 166 00:08:55,280 --> 00:08:58,080 Speaker 3: sort of regardless of the uh, you know, of the 167 00:08:58,240 --> 00:09:00,280 Speaker 3: of the moment. Shall we say, all right, we're going. 168 00:09:00,240 --> 00:09:01,720 Speaker 2: To leave it On that note, listen, great to catch 169 00:09:01,800 --> 00:09:05,080 Speaker 2: up with you. Have a great weekend. I really appreciate it. 170 00:09:05,160 --> 00:09:09,240 Speaker 2: Better meant CEO Sarah Levy joining us there in New 171 00:09:09,320 --> 00:09:12,000 Speaker 2: York City. You are listening and watching Bloomberg Business Week 172 00:09:12,040 --> 00:09:14,959 Speaker 2: Carol Master along with Jess Mettin. You know, but it's different, right, 173 00:09:15,000 --> 00:09:18,120 Speaker 2: and I do think about I think it'll be interesting 174 00:09:18,120 --> 00:09:20,400 Speaker 2: to see if government, if officials start to look at 175 00:09:20,400 --> 00:09:24,520 Speaker 2: that connection between student debt, right and lack of retirement savings, 176 00:09:24,520 --> 00:09:25,679 Speaker 2: because there's got to be a connection. 177 00:09:25,760 --> 00:09:28,880 Speaker 1: There has to be, And it's astounding when you think 178 00:09:28,920 --> 00:09:31,360 Speaker 1: about just the average amount of debt debt Americans do 179 00:09:31,440 --> 00:09:33,439 Speaker 1: carry from obviously going to college. 180 00:09:33,640 --> 00:09:35,480 Speaker 2: Yeah, I'd remember with the tipping point when all of 181 00:09:35,480 --> 00:09:37,880 Speaker 2: a sudden, student debt was more than credit card debt, 182 00:09:37,960 --> 00:09:39,559 Speaker 2: and like it just caught everybody's attention,