1 00:00:00,120 --> 00:00:02,880 Speaker 1: Most problems can be solved with a simple phone call. 2 00:00:03,080 --> 00:00:04,200 Speaker 2: Yeah, that's probably true. 3 00:00:04,240 --> 00:00:06,800 Speaker 1: If you have a leaky sink, you call a plumber. Okay, 4 00:00:06,920 --> 00:00:08,920 Speaker 1: you got a fallen tree, you call the. 5 00:00:09,760 --> 00:00:12,880 Speaker 3: Arrest somebody falling tree. 6 00:00:13,039 --> 00:00:16,079 Speaker 1: But sometimes you gotta get creative with it. And that's 7 00:00:16,120 --> 00:00:18,759 Speaker 1: exactly what happens today when Brooke reaches out to a 8 00:00:18,800 --> 00:00:21,200 Speaker 1: guy to tell him about some of the creative fixes 9 00:00:21,560 --> 00:00:23,759 Speaker 1: that have been installed at the retirement home where his 10 00:00:23,800 --> 00:00:28,640 Speaker 1: grandma lives. Hopefully he remains calm and sees the bigger 11 00:00:28,720 --> 00:00:31,720 Speaker 1: picture in your phone tap right now, you're working. 12 00:00:31,800 --> 00:00:33,760 Speaker 2: Jeffrey's phone taps on the twenties. 13 00:00:35,520 --> 00:00:40,800 Speaker 4: Hello, Hi, is this Tim? Yeah? This is Tim Tim. 14 00:00:40,840 --> 00:00:44,520 Speaker 3: This is barbed Wire from the Horizons Retirement Center. 15 00:00:44,560 --> 00:00:45,120 Speaker 2: How are you? 16 00:00:46,360 --> 00:00:47,640 Speaker 4: I'm doing well? How are you? 17 00:00:48,080 --> 00:00:52,320 Speaker 2: Oh? I'm good, Thank you. I'm just calling about your grandma, Evelyn. 18 00:00:52,800 --> 00:00:54,280 Speaker 2: She's one of the residents here. 19 00:00:55,120 --> 00:00:56,600 Speaker 4: Yeah, yeah, she is is everything? 20 00:00:56,640 --> 00:01:01,200 Speaker 2: Okay, Oh she's fine. Actually she is so darling. 21 00:01:01,360 --> 00:01:04,400 Speaker 3: She's got the best little dimples and the way she 22 00:01:04,480 --> 00:01:08,919 Speaker 3: works that crochet needle. You didn't even tell she's got arthritis, 23 00:01:09,200 --> 00:01:09,440 Speaker 3: you know. 24 00:01:09,720 --> 00:01:12,600 Speaker 2: Yeah, yeah, yeah, you're lucky, lucky. 25 00:01:12,640 --> 00:01:15,959 Speaker 4: So sorry, is there a reason you're calling me. 26 00:01:16,160 --> 00:01:19,960 Speaker 5: Oh shoot, yes, I do have you know, a little 27 00:01:19,959 --> 00:01:23,200 Speaker 5: bit of a I wouldn't call it a problem, but 28 00:01:23,440 --> 00:01:27,319 Speaker 5: we've been upgrading some things around our facilities and it's 29 00:01:27,400 --> 00:01:29,640 Speaker 5: caused some minor issues, you know. 30 00:01:30,720 --> 00:01:32,160 Speaker 4: Okay, what kind of issues? 31 00:01:33,240 --> 00:01:35,960 Speaker 3: Well, in the northeast corner by the cafeteria, we can 32 00:01:36,000 --> 00:01:37,959 Speaker 3: start there. We just we had a bit of a 33 00:01:38,000 --> 00:01:40,640 Speaker 3: mouse problem, you know, a little cusequen, wait. 34 00:01:40,440 --> 00:01:43,319 Speaker 4: Wait, wait, sorry? Are you telling me that there was 35 00:01:43,720 --> 00:01:47,200 Speaker 4: a rodent problem where my grandma eats? You know? 36 00:01:47,560 --> 00:01:51,360 Speaker 2: Keyword there was was Yeah, we fixed it. 37 00:01:51,520 --> 00:01:54,760 Speaker 3: We brought it an expert and man, they came up 38 00:01:54,760 --> 00:01:55,960 Speaker 3: with a great idea. 39 00:01:58,080 --> 00:02:00,640 Speaker 4: Okay, go on, Yeah, they said. 40 00:02:00,480 --> 00:02:02,320 Speaker 2: What really scares away rats? 41 00:02:03,040 --> 00:02:03,520 Speaker 3: Snakes? 42 00:02:04,480 --> 00:02:06,840 Speaker 4: You put snake in the retirement home? 43 00:02:06,960 --> 00:02:13,840 Speaker 3: Oh goodness. We just ordered five lifelike black mambas off Amazon. 44 00:02:14,280 --> 00:02:17,960 Speaker 2: Very realistic, but not the real thing. Okay, We kind 45 00:02:17,960 --> 00:02:18,519 Speaker 2: of like put. 46 00:02:18,400 --> 00:02:21,680 Speaker 3: Them around the dining room under some of the chairs. 47 00:02:21,400 --> 00:02:22,120 Speaker 2: By the pudding. 48 00:02:23,080 --> 00:02:25,080 Speaker 4: Did you tell the residents that you were doing this? 49 00:02:25,600 --> 00:02:27,560 Speaker 3: You know, I wish I would have talked to you before, 50 00:02:27,760 --> 00:02:29,880 Speaker 3: because that is one thing we forgot. 51 00:02:30,320 --> 00:02:32,040 Speaker 2: What kind of slipped my mind. 52 00:02:32,160 --> 00:02:35,480 Speaker 4: Is my grandma Okay, Oh, your grandma's fine. 53 00:02:35,720 --> 00:02:37,320 Speaker 2: Yeah, it's just that some. 54 00:02:37,160 --> 00:02:40,080 Speaker 3: Of the other residents that didn't have their readers with 55 00:02:40,120 --> 00:02:42,919 Speaker 3: them didn't realize that they weren't. 56 00:02:42,600 --> 00:02:45,240 Speaker 4: Real Are you serious? 57 00:02:45,280 --> 00:02:46,600 Speaker 2: There was a little commotion. 58 00:02:47,000 --> 00:02:50,320 Speaker 3: I did hear a couple of I'm gonna die screams. 59 00:02:50,400 --> 00:02:53,800 Speaker 4: But I don't know. I don't understand how you're so 60 00:02:54,040 --> 00:02:57,040 Speaker 4: cavalier about this. This is not funny, you know, Tim, I. 61 00:02:57,160 --> 00:02:59,840 Speaker 3: Work in a job where you just have to s 62 00:03:00,120 --> 00:03:03,280 Speaker 3: a positive a lot of people at the end. 63 00:03:03,639 --> 00:03:06,519 Speaker 2: You know, you don't only get pulled down with. 64 00:03:06,440 --> 00:03:09,240 Speaker 4: Them, but somebody over there has to. You have to 65 00:03:09,320 --> 00:03:12,520 Speaker 4: appreciate that this is an objectively bad idea. I mean, 66 00:03:12,520 --> 00:03:15,400 Speaker 4: these people, some of them have, you know, dementia, and 67 00:03:15,440 --> 00:03:16,880 Speaker 4: if they encounter something like that. 68 00:03:16,919 --> 00:03:18,720 Speaker 3: But do you know what, Tim, I'm going to interrupt you, 69 00:03:18,760 --> 00:03:21,520 Speaker 3: because you know what they don't have. 70 00:03:21,280 --> 00:03:24,800 Speaker 2: They don't have a rat problem anymore. And you have 71 00:03:25,040 --> 00:03:26,680 Speaker 2: me to thank for that. 72 00:03:26,960 --> 00:03:29,680 Speaker 4: Okay, I appreciate that there's no more rodents. 73 00:03:29,280 --> 00:03:32,040 Speaker 3: But I get that you may be bothered by the 74 00:03:32,080 --> 00:03:36,080 Speaker 3: whole black mamba rat thing. But really that was very 75 00:03:36,200 --> 00:03:38,680 Speaker 3: minor compared to what was going on at the gazebo. 76 00:03:39,200 --> 00:03:41,560 Speaker 4: There was another incident, well, the outside. 77 00:03:41,160 --> 00:03:43,400 Speaker 2: One where they like to read. There's a lot of 78 00:03:43,440 --> 00:03:44,760 Speaker 2: birds that gather and. 79 00:03:45,040 --> 00:03:47,480 Speaker 3: It just costs money to clean and maintain all those 80 00:03:47,520 --> 00:03:51,360 Speaker 3: bird droppings. So we had that same expert look at 81 00:03:51,360 --> 00:03:52,200 Speaker 3: that problem. 82 00:03:52,560 --> 00:03:54,480 Speaker 4: Are you sure this was an expert? Where did you 83 00:03:54,600 --> 00:03:55,320 Speaker 4: hire this guy? 84 00:03:55,560 --> 00:04:00,760 Speaker 2: I can't reveal all my sources, Griggs list. Yeah, but 85 00:04:00,840 --> 00:04:02,720 Speaker 2: you have another great recommendation. 86 00:04:03,200 --> 00:04:07,080 Speaker 3: We purchased seven lifelike Arabian killing wolves on Amazon. 87 00:04:07,760 --> 00:04:10,960 Speaker 4: Are you there are wolves that are called killing wolves? 88 00:04:11,240 --> 00:04:14,320 Speaker 2: Don't worry this time we learned our lesson. We actually 89 00:04:14,480 --> 00:04:16,279 Speaker 2: told the residents about. 90 00:04:15,960 --> 00:04:19,839 Speaker 4: This, and again, how did the residents react? 91 00:04:20,040 --> 00:04:23,960 Speaker 3: Well, we said you will see wolves out by the gazebo, and. 92 00:04:23,880 --> 00:04:26,440 Speaker 2: You know what, now they don't want to go out there. 93 00:04:27,000 --> 00:04:29,000 Speaker 4: Why did you tell them they were wolves? Why didn't 94 00:04:29,040 --> 00:04:30,640 Speaker 4: you say that they were fake wolves? 95 00:04:31,320 --> 00:04:32,520 Speaker 2: Why? Fake? 96 00:04:33,440 --> 00:04:34,920 Speaker 4: Why do you think this is funny? 97 00:04:34,960 --> 00:04:35,920 Speaker 2: You should work here? 98 00:04:36,440 --> 00:04:39,359 Speaker 4: It's okay, no about that? Who's your boss? Where do 99 00:04:39,440 --> 00:04:40,640 Speaker 4: I go and file a complaint? 100 00:04:40,640 --> 00:04:41,680 Speaker 3: This is I'm. 101 00:04:41,520 --> 00:04:42,640 Speaker 2: The owner and the director. 102 00:04:42,839 --> 00:04:44,719 Speaker 3: That's why I was able to spend the extra money 103 00:04:44,720 --> 00:04:46,680 Speaker 3: to get the wolves with the glowing eyeballs, so that 104 00:04:46,720 --> 00:04:49,160 Speaker 3: you can really see them in the bushes or was 105 00:04:49,279 --> 00:04:50,159 Speaker 3: this nepotism? 106 00:04:50,240 --> 00:04:52,680 Speaker 4: It sounds like you're horribly disqualified for this job. 107 00:04:52,839 --> 00:04:55,200 Speaker 2: Okay, well, I'm going to ignore that. Here's the thing. 108 00:04:55,480 --> 00:04:58,359 Speaker 3: We really wanted to get these residents on board with 109 00:04:58,440 --> 00:05:00,920 Speaker 3: the wolves, so we just a Haad and brought him 110 00:05:00,920 --> 00:05:01,880 Speaker 3: into their rooms. 111 00:05:02,520 --> 00:05:04,800 Speaker 4: What is wrong with you? That is horrible. 112 00:05:04,960 --> 00:05:07,640 Speaker 2: Your grandma's best friends with one name Charlie. 113 00:05:07,800 --> 00:05:09,400 Speaker 4: Okay, you should call her once. 114 00:05:09,240 --> 00:05:09,719 Speaker 2: In a while. 115 00:05:10,279 --> 00:05:12,760 Speaker 4: I did, well, I thought I did, but I never 116 00:05:12,760 --> 00:05:14,359 Speaker 4: heard anything about this. When was this? 117 00:05:14,800 --> 00:05:16,760 Speaker 3: I think it was about the same time when your 118 00:05:16,839 --> 00:05:20,039 Speaker 3: sister contacted us to do a break phone call on you. 119 00:05:20,080 --> 00:05:22,000 Speaker 2: Wait, Corey, right, your sister Corey. 120 00:05:22,120 --> 00:05:23,240 Speaker 4: Sorry, what happened? 121 00:05:23,440 --> 00:05:26,080 Speaker 2: She emailed the show. Because this is Brooke from Brook 122 00:05:26,080 --> 00:05:27,880 Speaker 2: and Jeffrey in the morning. We're doing a phone tap 123 00:05:27,920 --> 00:05:28,120 Speaker 2: on you. 124 00:05:28,200 --> 00:05:32,520 Speaker 4: Wait, wait, okay, is my grandma? Wait a minute? 125 00:05:32,560 --> 00:05:36,239 Speaker 3: Oh my god, bread deep breath, Oh my, we're actually 126 00:05:36,320 --> 00:05:38,919 Speaker 3: scared by a couple of fake Arabian killing wolves. 127 00:05:39,600 --> 00:05:43,600 Speaker 4: I mean, the killing definitely got to me. I don't Senior. 128 00:05:43,360 --> 00:05:44,440 Speaker 2: Set her petting zoo to me. 129 00:05:46,680 --> 00:05:50,320 Speaker 4: Oh my god, broke in Jeffrey's phone taps on the 130 00:05:50,400 --> 00:05:50,919 Speaker 4: twenties