WEBVTT - Jobs, AI and Tech Earnings 

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio news. Bloomberg Tech is live

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<v Speaker 1>from the heart of Silicon Valley with Ed Ludlow in

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<v Speaker 1>Men Francisco.

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<v Speaker 2>This is Bloomberg Tech coming up. The jobs markets cooling

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<v Speaker 2>with US employers unexpectedly cutting jobs in July, and AI

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<v Speaker 2>may be part of the story, plus tech earnings back

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<v Speaker 2>in focus will be joined by the CEOs of Twilio,

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<v Speaker 2>Lyft and DraftKings on their results and Open AI's first

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<v Speaker 2>consumer device will be an AI smart speaker that will

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<v Speaker 2>look like a donut. Will have the details. This is

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<v Speaker 2>what markets look like this Friday. Happy Friday to you.

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<v Speaker 2>It is a story about jobs, data, tech stocks pushing

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<v Speaker 2>highlan asset one hundred up eight ten percent, some outperformance

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<v Speaker 2>in chips and US year yield. I picked the US

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<v Speaker 2>ten year yeld because we saw a move across the curve.

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<v Speaker 2>But why not four point six four percent on the yield.

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<v Speaker 2>We need to get into the numbers. Is there an

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<v Speaker 2>AI story? Bloomberg International Economics and Policy Editor Mike McKee

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<v Speaker 2>is with us, start with the numbers themselves, Like, what

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<v Speaker 2>did the data show this morning?

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<v Speaker 3>In simple terms?

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<v Speaker 4>Well, basically, we lost jobs for the first time in

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<v Speaker 4>many months, twenty three thousand jobs. Last time we lost

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<v Speaker 4>some jobs was in February. Now why did that happen.

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<v Speaker 4>A lot of it was government jobs. Local government education

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<v Speaker 4>fell by fifty thousand, so it's not as bad as

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<v Speaker 4>it looks on the surface. And unemployment fell to four

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<v Speaker 4>point one percent. The reason for that is because a

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<v Speaker 4>labor force shrunk again two hundred and forty thousand, fewer

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<v Speaker 4>people looking for work, which pushed unemployment down to four

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<v Speaker 4>point one percent. If you're not looking for work, you're

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<v Speaker 4>not unemployed. But the good news and the potential AI

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<v Speaker 4>story here is that on the positive side of the

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<v Speaker 4>jobs numbers, we saw a lot of hiring in the

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<v Speaker 4>sectors that AI touches, especially in construction for AI, data centers,

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<v Speaker 4>et cetera, specialty contractors, and non residential construction, almost twenty

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<v Speaker 4>thousand jobs in total, as demand for workers in those

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<v Speaker 4>areas continues to really ramp up. And then you look

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<v Speaker 4>at the manufacturing side for computers and semiconductors.

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<v Speaker 3>And they added jobs as well.

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<v Speaker 4>We haven't seen in a number of other categories, so

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<v Speaker 4>ed at this point, it looks like AI is one

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<v Speaker 4>of the few areas that did well last month. And

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<v Speaker 4>that doesn't show any signs of really slowing down the.

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<v Speaker 2>Legend mistem Economy Bloomberg International Economics and Policy correspondent Mike mckeeth,

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<v Speaker 2>Thank you very much. Let's stay with that job's impact,

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<v Speaker 2>joining us as Sarah Franklin Lattis CEO, and you know,

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<v Speaker 2>Mike made the data so clear where there were gains

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<v Speaker 2>were in industries that are seeing AI capital deployed, construction

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<v Speaker 2>of data centers, for example. Your interpretation of those data.

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<v Speaker 5>Points, Our interpretation is that this isn't a crisis.

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<v Speaker 6>This really is the recalibration.

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<v Speaker 5>What you're seeing is the workforce changing and evolving as

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<v Speaker 5>AI takes shape, not just in the tech sector, but

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<v Speaker 5>also in manufacturing and construction. So this is really a

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<v Speaker 5>recalibration that we've been anticipating.

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<v Speaker 2>How committed our companies big and small on your platform

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<v Speaker 2>to sort of long term hiring. The bit that I'm

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<v Speaker 2>struggling to understand is like, in the short term we

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<v Speaker 2>get monthly changes in numbers, but companies come up with

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<v Speaker 2>plans for this year, next year all the time. Do

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<v Speaker 2>you see any evidence that they're restructuring the composition of

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<v Speaker 2>those workforces?

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<v Speaker 6>And we do.

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<v Speaker 5>We see that companies are now through the chaos that

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<v Speaker 5>we had the last several years where there wasn't predictability,

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<v Speaker 5>and now companies are planning the long term. They're understanding

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<v Speaker 5>what AI is good for and what it's not.

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<v Speaker 6>They understand it much better than we did a year ago.

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<v Speaker 5>So you're seeing companies recalibrate their workforce. You're seeing for

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<v Speaker 5>deployed engineers. You're seeing people understand how AI can help them.

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<v Speaker 6>And people are also.

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<v Speaker 5>Realizing that just because AI is here doesn't mean that

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<v Speaker 5>the work isn't. You can't just lay off a lot

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<v Speaker 5>of workers and the work go away. You still need

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<v Speaker 5>the knowledge, you still need the trust that you have

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<v Speaker 5>in your company and the culture. And you see companies saying, Okay,

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<v Speaker 5>we need our people, but we need to invest in

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<v Speaker 5>their skills, not severance packages. We need to help them

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<v Speaker 5>come along with this new trend. And so again it's

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<v Speaker 5>a recalibration of the workforce and it's a transformation that

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<v Speaker 5>every company is making and they're planning longer term.

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<v Speaker 2>How competitive is compensation right now for existing workforce, but

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<v Speaker 2>also if they are bringing people in in specific subsectors,

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<v Speaker 2>the need to pay to get those best people.

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<v Speaker 5>Yeah, I mean, this is a reality, is that people

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<v Speaker 5>with the skills in demand will be able to command

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<v Speaker 5>solid compensation. And as cost rise, so do wages need

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<v Speaker 5>to as well. And this is again a recalibration that

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<v Speaker 5>you're seeing in the workforce, and it's a call to

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<v Speaker 5>everyone to make sure that you are skilled in AI,

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<v Speaker 5>that you understand and are proficient in the technology skills

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<v Speaker 5>that companies are hiring for. And it's a tried and

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<v Speaker 5>true thing that if there's skills that are in demand,

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<v Speaker 5>companies will pay for them.

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<v Speaker 2>What's one thing that you're saying through the Lattice platform

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<v Speaker 2>that surprised you since last year on the show.

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<v Speaker 5>So something that's surprised me is how a lot of

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<v Speaker 5>companies are coming to us and saying, Sarah, we just

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<v Speaker 5>want to get back to business basics of how we

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<v Speaker 5>manage our workforce, how we understand the performance of our workforce,

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<v Speaker 5>and really that workforce intelligence and so the basic habits

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<v Speaker 5>that you need from all the away from your executive

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<v Speaker 5>suite to your individual contributor to understand how people are performing,

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<v Speaker 5>how their work relates to the outcomes of a company.

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<v Speaker 5>That is what the back to basics is so powerful

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<v Speaker 5>right now.

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<v Speaker 3>So you're using the word performance.

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<v Speaker 2>What was so interesting this morning, outside of sort of

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<v Speaker 2>the technology contexts, was how quickly the conversation goes to productivity.

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<v Speaker 3>Right when you get set of jobs numbers.

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<v Speaker 2>You know, all these different maybe they're from fixed income,

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<v Speaker 2>maybe they're inequities market saying oh, you know, we're starting

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<v Speaker 2>to see AI driven productivity in the economy. What's the

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<v Speaker 2>sort of workforce evidence of that.

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<v Speaker 5>Well, the workforce evidence is that what you're seeing is

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<v Speaker 5>people are able to really do more, but in a

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<v Speaker 5>way that is strategic to the business. It's around helping

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<v Speaker 5>AI automate tasks that used to distract your time and

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<v Speaker 5>attention and when you can put your time into the

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<v Speaker 5>strategy really thinking of how you're going to grow, because

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<v Speaker 5>you don't shrink your way to growth.

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<v Speaker 7>ED.

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<v Speaker 6>This is every company is thinking how do I grow?

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<v Speaker 6>How do I perform?

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<v Speaker 5>How do I unlock the human potential? And Lotus helps

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<v Speaker 5>all of our customers do that. And that's the frame

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<v Speaker 5>of mind that all of the companies are in right

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<v Speaker 5>now is how do we grow and how do we

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<v Speaker 5>use our existing workforce, invest in their skills, invest in

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<v Speaker 5>how AI can help them to grow.

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<v Speaker 3>That was so beautifully six sincts.

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<v Speaker 2>You know how AI can automate a task that would

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<v Speaker 2>be distracting or take up your time. If somebody's good

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<v Speaker 2>at AI, and it's good at allowing AI to do

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<v Speaker 2>that time consumption for them, are they able to then

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<v Speaker 2>turn around in command higher compensation.

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<v Speaker 5>They are because they have the knowledge that is immediate

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<v Speaker 5>that can augment their skills and expertise. And that is

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<v Speaker 5>how I mean even today the job supports information is

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<v Speaker 5>something which AI helps me deeply understand everything that's going

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<v Speaker 5>on nuanced, I don't have to spend an hour doing research.

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<v Speaker 5>I can get the information very quickly, and that is

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<v Speaker 5>how I can then show up with my perspectives as

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<v Speaker 5>a CEO of an HR tech company to share what

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<v Speaker 5>I'm seeing instead of spending my time just understanding the

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<v Speaker 5>all of the data. AI can really help me do

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<v Speaker 5>that and be strategic as a CEO.

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<v Speaker 2>Sarah Franklin A laddis, thank you very much. Indeed a

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<v Speaker 2>big factor in the market. SpaceX shares are bouncing back

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<v Speaker 2>even as a massive wave of inside A stock hits

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<v Speaker 2>the market. Yes, we're up almost nine percent. Shares climbing Thursday,

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<v Speaker 2>of climbing Friday and Thursday in a multi day move,

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<v Speaker 2>as the lock up expired for as many as nine hundred.

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<v Speaker 3>And twelve million shares.

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<v Speaker 2>That's worth roughly one hundred billion dollars, but follows a

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<v Speaker 2>fourteen percent plunge Wednesday after SpaceX's first earnings report as

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<v Speaker 2>a public company, which showed higher than expected AI spending.

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<v Speaker 2>One of the catalysts right now is Augus upgrading the

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<v Speaker 2>stock to buy, pointing to a rapid payback from those

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<v Speaker 2>AI investments. A one hundred and sixty dollars price target,

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<v Speaker 2>but we remain pretty firmly below the IPO price of

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<v Speaker 2>one hundred and thirty five dollars a share set in June. Okay,

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<v Speaker 2>coming up. Earning season continues. Twilio just beat analyst expectations

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<v Speaker 2>for its second quarter, blue past them. Really, we had

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<v Speaker 2>the CEO Cozemership Chandler with us.

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<v Speaker 3>Next, this is Bloomberg.

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<v Speaker 2>Tech cloud communications platform. Twilio reported second quarter earnings with

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<v Speaker 2>strong results, beating analyst expectations on revenue and reporting record profit, profitability,

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<v Speaker 2>and free cashflow. Yes, that is a stock that's up

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<v Speaker 2>twenty nine percent, on track for its biggest jump since

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<v Speaker 2>May of twenty twenty. Twilio CEO Cosmoship Chandler joins us

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<v Speaker 2>here in the San Francisco studio.

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<v Speaker 3>It's a big stock move.

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<v Speaker 8>Yeah, I mean, we had a great quarter.

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<v Speaker 9>We were able to re accelerate growth on the top line,

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<v Speaker 9>grow our gross profits, and turn in record free cash

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<v Speaker 9>flow and profitability. I mean, I think right now we're

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<v Speaker 9>one of those kind of rare stocks that's able to

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<v Speaker 9>demonstrate you know, quite good financial characteristics, also reduce our

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<v Speaker 9>stock based compensation, and you know, kind of position ourselves

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<v Speaker 9>as an AI winner.

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<v Speaker 2>So an AI winner. I find that really interesting. I've

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<v Speaker 2>tried to talk to as many people as I can

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<v Speaker 2>about is Twilio the predator or the prey in this

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<v Speaker 2>in this AI world? And actually the response was they

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<v Speaker 2>are AI proof. Essentially, you have done deals with forty

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<v Speaker 2>five hundred, four thousand, five hundred carrier agreements, right that

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<v Speaker 2>that is bulk messaging, Like that shows that you have

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<v Speaker 2>a big place in this era.

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<v Speaker 9>Well, I mean, I think the way to think about it,

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<v Speaker 9>it's actually forty eight hundred, right, forty eight hundred different

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<v Speaker 9>interconnections across one hundred and eighty countries all over the world.

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<v Speaker 9>Like that's a level of complexity that is regulated. It

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<v Speaker 9>requires like physical contracts that actually have to get done

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<v Speaker 9>and a very very significant level of compliance that we

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<v Speaker 9>make sure that our customers go through so that we

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<v Speaker 9>protect consumers on the other side. And that complexity actually

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<v Speaker 9>creates mode And I wouldn't actually necessarily call ourselves predator

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<v Speaker 9>or prey.

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<v Speaker 8>I mean the way that we.

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<v Speaker 9>Position ourselves is as the Switzerland of kind of this

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<v Speaker 9>AI era. I mean, we want to be infrastructure that

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<v Speaker 9>any company can integrate to and be seamless based on

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<v Speaker 9>what choices they've.

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<v Speaker 3>Already made about it.

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<v Speaker 2>You do have AI based or AI powered messaging tools

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<v Speaker 2>for example, Those also showed traction in the Core to Gone.

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<v Speaker 8>Yeah.

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<v Speaker 9>I mean the interesting thing, to be honest, is that

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<v Speaker 9>AI is a small part of the story, to be.

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<v Speaker 3>Honest for you right now, for us.

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<v Speaker 9>Today, I mean, it's certainly creating a little bit of tailwind,

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<v Speaker 9>but in terms of its like material contribution to revenue

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<v Speaker 9>that is still relatively modest. And I think given the

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<v Speaker 9>fact that we're relatively early innings in the AI story,

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<v Speaker 9>there's a lot more tailwind coming here for the company.

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<v Speaker 2>Well, look at it another way, how many AI native

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<v Speaker 2>companies I know people some people say umbrage with that

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<v Speaker 2>phrase rely on Twilio thousands.

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<v Speaker 3>That's the truth.

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<v Speaker 9>But the reality also is that they are relatively small

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<v Speaker 9>contributors to revenue.

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<v Speaker 8>Right.

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<v Speaker 9>The reality on the other side of it is is

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<v Speaker 9>that enterprises like they're the ones spending the dollars. Right,

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<v Speaker 9>So if you think about the contribution to revenue that's

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<v Speaker 9>really coming from much larger companies. Even though we're super excited.

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<v Speaker 8>To be able to work with all these really.

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<v Speaker 9>Creative AI startups orion ai ultrap, you know, we all

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<v Speaker 9>the way through to you know, a digital native like

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<v Speaker 9>an Alassian, or you know, kind of even a leading

0:12:43.880 --> 0:12:46.560
<v Speaker 9>home retailer that we pointed to in our most recent remarks,

0:12:46.960 --> 0:12:50.200
<v Speaker 9>like that whole breadth of capabilities that we offer to

0:12:50.800 --> 0:12:53.080
<v Speaker 9>any company on the planet. Like, that's what gets me

0:12:53.120 --> 0:12:54.400
<v Speaker 9>excited about the opportunity here.

0:12:54.440 --> 0:12:57.320
<v Speaker 2>Again, the stock is up almost thirty percent and on

0:12:57.400 --> 0:12:59.400
<v Speaker 2>track for its best day since May of twenty twenty,

0:12:59.480 --> 0:13:01.800
<v Speaker 2>but up now seventy six percent year to day, so

0:13:01.800 --> 0:13:04.680
<v Speaker 2>you're getting the credit for it. The big picture academic

0:13:04.679 --> 0:13:07.280
<v Speaker 2>debate is what does the world look like where a

0:13:07.320 --> 0:13:11.760
<v Speaker 2>consumer an individual interacts with a real AI agent, And

0:13:11.800 --> 0:13:14.280
<v Speaker 2>there are lots of parts of your business where you

0:13:14.440 --> 0:13:16.839
<v Speaker 2>have to think about that future, how do you think

0:13:16.840 --> 0:13:17.319
<v Speaker 2>about it?

0:13:17.679 --> 0:13:20.920
<v Speaker 9>I mean, actually, I think that provides even mortail ones, right.

0:13:20.960 --> 0:13:23.560
<v Speaker 9>I mean the future that we're literally planning for is

0:13:23.600 --> 0:13:28.360
<v Speaker 9>one in which interactions are human agent human agent to human.

0:13:28.800 --> 0:13:32.400
<v Speaker 9>That's going to require channels. We're also sort of making

0:13:32.559 --> 0:13:36.640
<v Speaker 9>investments that anticipate a future in which if you're interacting

0:13:36.679 --> 0:13:38.520
<v Speaker 9>with an agent, you've got to be able to know.

0:13:38.480 --> 0:13:39.760
<v Speaker 8>Who they are on the other side.

0:13:39.760 --> 0:13:43.520
<v Speaker 9>And so we're starting to make investments in identity, for example,

0:13:43.960 --> 0:13:47.160
<v Speaker 9>through the channels that we already provide to our customers,

0:13:47.480 --> 0:13:50.920
<v Speaker 9>and then using context as a means to be able

0:13:50.920 --> 0:13:54.360
<v Speaker 9>to power this next era of AGENTICAI.

0:13:55.480 --> 0:13:58.480
<v Speaker 2>Prior to being CEO, you had other roles at Twilio,

0:13:58.640 --> 0:14:00.480
<v Speaker 2>and I think a lot of people are looking at

0:14:00.520 --> 0:14:04.760
<v Speaker 2>the bottom line and how structurally different the profit story

0:14:04.800 --> 0:14:07.959
<v Speaker 2>for this company is. I think it's right to say

0:14:08.000 --> 0:14:10.920
<v Speaker 2>that that was a focus for you in your tenure

0:14:10.920 --> 0:14:12.000
<v Speaker 2>as CEO of the company.

0:14:12.400 --> 0:14:12.600
<v Speaker 10>Yeah.

0:14:12.640 --> 0:14:14.480
<v Speaker 9>I mean it's been a focus, and I mean I

0:14:14.480 --> 0:14:16.360
<v Speaker 9>think we want to be known as people that are

0:14:16.400 --> 0:14:19.200
<v Speaker 9>running the company well, we want to be financially disciplined.

0:14:19.600 --> 0:14:23.160
<v Speaker 9>I think we have opportunities to make new investments. But frankly,

0:14:23.560 --> 0:14:25.760
<v Speaker 9>we don't have to start a new investment cycle. We

0:14:25.760 --> 0:14:29.280
<v Speaker 9>can take the cash flows that we're already generating, reinvest

0:14:29.360 --> 0:14:32.280
<v Speaker 9>some of that back into the company, but also provide

0:14:32.280 --> 0:14:34.160
<v Speaker 9>operating leverage back to our investor base.

0:14:34.200 --> 0:14:37.280
<v Speaker 2>We've had a very financed focused conversation and I'm going

0:14:37.280 --> 0:14:39.160
<v Speaker 2>to end that way as well. You know, you have

0:14:40.200 --> 0:14:43.320
<v Speaker 2>before you double digit organic growth, right, kind of set

0:14:43.320 --> 0:14:46.560
<v Speaker 2>out into the future, what's the biggest headwind or risk

0:14:46.640 --> 0:14:46.920
<v Speaker 2>to that.

0:14:47.760 --> 0:14:50.440
<v Speaker 9>I don't see a lot of headwinds kind of sitting

0:14:50.440 --> 0:14:53.160
<v Speaker 9>here today. I mean, look, we always operate in a

0:14:53.280 --> 0:14:57.600
<v Speaker 9>dynamic macroeconomic environment. I think the AI story, you know,

0:14:57.680 --> 0:15:01.040
<v Speaker 9>it's a very long, kind of secular tailwind. It's probably

0:15:01.080 --> 0:15:03.160
<v Speaker 9>going to be bumpy from time to time. But as

0:15:03.200 --> 0:15:06.200
<v Speaker 9>I kind of look through like the medium to long term,

0:15:06.560 --> 0:15:08.960
<v Speaker 9>I see a lot of opportunities for the company, and

0:15:09.360 --> 0:15:11.040
<v Speaker 9>you know, we're ready for the moment. We're kind of

0:15:11.080 --> 0:15:14.160
<v Speaker 9>hitting our stride and we're very, very excited about what

0:15:14.160 --> 0:15:16.360
<v Speaker 9>we're building and what our customers are doing, and it's

0:15:16.360 --> 0:15:19.840
<v Speaker 9>on us to anticipate their next move'.

0:15:19.080 --> 0:15:22.360
<v Speaker 2>Twalie I Ceea Cousmanship China, with the stock up more

0:15:22.400 --> 0:15:25.000
<v Speaker 2>than thirty percent. Now, thank you very much. Let's get

0:15:25.000 --> 0:15:27.000
<v Speaker 2>over it to New York. K Webloomberg's you hire and

0:15:27.240 --> 0:15:30.440
<v Speaker 2>is standing by with some news You hire, Hi Ed.

0:15:30.640 --> 0:15:32.240
<v Speaker 3>It's time now for talking tech.

0:15:32.320 --> 0:15:35.160
<v Speaker 11>First up s k Heinez is leading a record eighty

0:15:35.200 --> 0:15:38.720
<v Speaker 11>three billion dollars in share sales by Asian firms, making

0:15:38.800 --> 0:15:42.000
<v Speaker 11>July the highest ever monthly haul for firms in the

0:15:42.080 --> 0:15:46.280
<v Speaker 11>Asia Pacific region, and the South Korean company isn't slowing

0:15:46.320 --> 0:15:49.400
<v Speaker 11>down with plans to spend thirty eight billion dollars to

0:15:49.480 --> 0:15:53.600
<v Speaker 11>expand it's chip making facilities in the country. Plus, AMD

0:15:53.760 --> 0:15:57.280
<v Speaker 11>has plans to purchase Canadian startup talents to build new

0:15:57.320 --> 0:16:00.960
<v Speaker 11>AI chips, expanding the company's chipbobrings is it tries to

0:16:01.080 --> 0:16:05.320
<v Speaker 11>differentiate itself from competitor Nvidia, tell us this technology is

0:16:05.440 --> 0:16:09.040
<v Speaker 11>used in chips that handle inference and says that hardwiring

0:16:09.040 --> 0:16:14.320
<v Speaker 11>AI models into chips can create more efficient machinery and moonshots.

0:16:14.360 --> 0:16:17.280
<v Speaker 11>Kimmy K three is the latest AI model to escape

0:16:17.320 --> 0:16:20.440
<v Speaker 11>a sandbox in a third party test. That's according to

0:16:20.520 --> 0:16:25.560
<v Speaker 11>research firm Frontier Security. Kimmy K three joins the life

0:16:25.600 --> 0:16:29.200
<v Speaker 11>of models from Anthropic, Open Ai, and Meta, adding to

0:16:29.280 --> 0:16:33.240
<v Speaker 11>concerns on how well these AI companies can control.

0:16:32.960 --> 0:16:36.680
<v Speaker 2>Your technology ed Thank you Hira, and happy Friday to

0:16:36.760 --> 0:16:39.240
<v Speaker 2>you now coming up. Look at shares of Take two

0:16:39.400 --> 0:16:42.480
<v Speaker 2>up around three to four percent after the company reported

0:16:42.520 --> 0:16:47.160
<v Speaker 2>earnings with lies on the anticipated release of Grand theft

0:16:47.200 --> 0:16:48.560
<v Speaker 2>Auto six.

0:16:49.320 --> 0:16:51.040
<v Speaker 3>Discuss that next this is Bloomberg Tech.

0:17:05.960 --> 0:17:08.640
<v Speaker 2>Open AI's first consumer.

0:17:08.119 --> 0:17:10.280
<v Speaker 3>Device will look like a doughnut.

0:17:10.640 --> 0:17:14.240
<v Speaker 2>According to sources, The ai smart speakers designed to be

0:17:14.280 --> 0:17:17.320
<v Speaker 2>carried around the home with one hand and is slated

0:17:17.359 --> 0:17:20.680
<v Speaker 2>to be released next year. The device will be positioned

0:17:20.920 --> 0:17:24.159
<v Speaker 2>as an AI first computer that can help users get

0:17:24.200 --> 0:17:27.600
<v Speaker 2>things done and will compete with moving and be complete

0:17:27.920 --> 0:17:32.200
<v Speaker 2>with moving parts that help give it personality, and is

0:17:32.400 --> 0:17:35.880
<v Speaker 2>likely to cost more than three hundred dollars. Those sources say,

0:17:36.200 --> 0:17:38.320
<v Speaker 2>don't have a picture of it for you. I'm sure

0:17:38.320 --> 0:17:40.959
<v Speaker 2>we will see one soon. Look at shares we take

0:17:41.000 --> 0:17:43.600
<v Speaker 2>to Interactive up more than four percent now. The company

0:17:43.680 --> 0:17:47.479
<v Speaker 2>posted first quarter bookings beading estimates at one point three

0:17:47.600 --> 0:17:51.719
<v Speaker 2>nine billion, but two kept its four year forecasts below

0:17:51.760 --> 0:17:54.640
<v Speaker 2>Wall Street expectations and trimmed its profit outlook.

0:17:54.680 --> 0:17:56.320
<v Speaker 3>And of course, all.

0:17:56.119 --> 0:17:59.200
<v Speaker 2>Eyes remain on the biggest release in the pipeline, Grand

0:17:59.240 --> 0:18:01.600
<v Speaker 2>Theft Auto six joining us A.

0:18:01.680 --> 0:18:04.120
<v Speaker 3>Bloomberg's Jason Schreier, I.

0:18:04.040 --> 0:18:07.800
<v Speaker 2>Honestly kind of feel like we can part the performance

0:18:07.800 --> 0:18:11.000
<v Speaker 2>in the court had gone and the kind of financial outlook.

0:18:11.320 --> 0:18:15.639
<v Speaker 2>It is all about GTA. You have been talking to

0:18:15.680 --> 0:18:20.080
<v Speaker 2>the company about that. They are signaling that the the

0:18:20.160 --> 0:18:24.359
<v Speaker 2>pre demand tells us something that this is hasn't happened before.

0:18:25.720 --> 0:18:28.720
<v Speaker 12>Yeah, investors, it's funny these these bookings and even an

0:18:28.800 --> 0:18:32.240
<v Speaker 12>un revenue numbers beating missing estimates doesn't really matter. The

0:18:32.320 --> 0:18:35.200
<v Speaker 12>number that investors really want to know is the number

0:18:35.280 --> 0:18:38.960
<v Speaker 12>of pre orders that GTA six has right now, and

0:18:39.040 --> 0:18:42.879
<v Speaker 12>TATO is not saying them. Take two has said that

0:18:43.160 --> 0:18:48.199
<v Speaker 12>the number is unprecedented and exceptional and astounding. Those are

0:18:48.200 --> 0:18:51.080
<v Speaker 12>all words of CEO strasdelnct Us. Yes, but they're not

0:18:51.119 --> 0:18:54.400
<v Speaker 12>saying the exact numbers. So all eyes are on November

0:18:54.560 --> 0:18:58.560
<v Speaker 12>nineteenth for the launch day and the final sales figure.

0:18:59.840 --> 0:19:02.600
<v Speaker 2>The idea is that the world will have an expectation

0:19:02.680 --> 0:19:04.919
<v Speaker 2>of what that number would be because we have a

0:19:04.920 --> 0:19:07.719
<v Speaker 2>really good sense of what the prior GTA titles were

0:19:07.760 --> 0:19:11.400
<v Speaker 2>able to achieve. Right, we know the date, but give

0:19:11.440 --> 0:19:13.879
<v Speaker 2>us the kind of backstory of why it's taken us

0:19:13.920 --> 0:19:15.560
<v Speaker 2>so long to get to GTA six.

0:19:16.800 --> 0:19:17.680
<v Speaker 3>Yeah, a couple of things.

0:19:17.680 --> 0:19:20.120
<v Speaker 12>So, GTA five, the last game in the series, came

0:19:20.119 --> 0:19:23.000
<v Speaker 12>out in twenty thirteen and has since sold two hundred

0:19:23.000 --> 0:19:28.120
<v Speaker 12>and thirty million copies. It did really well on launch day,

0:19:28.160 --> 0:19:30.800
<v Speaker 12>but a lot of those sales have come in the

0:19:30.880 --> 0:19:33.240
<v Speaker 12>year since then. It was really a long tail and

0:19:33.359 --> 0:19:37.240
<v Speaker 12>unprecedented longtail for that game. And so the numbers that

0:19:37.280 --> 0:19:40.000
<v Speaker 12>we're expecting here are going to be exponentially higher than

0:19:40.000 --> 0:19:42.520
<v Speaker 12>the numbers we saw from GTA five on launch day

0:19:42.560 --> 0:19:46.920
<v Speaker 12>because the series has gotten all that much bigger since then.

0:19:47.160 --> 0:19:49.119
<v Speaker 12>As for why it's taken so long, this game has

0:19:49.119 --> 0:19:53.600
<v Speaker 12>been in development for about eight years since the since

0:19:53.640 --> 0:19:56.520
<v Speaker 12>the release of Red Dead Redemption two, which was Rockstar's

0:19:56.560 --> 0:20:00.399
<v Speaker 12>previous game, And it's big, it's fast, it's got a

0:20:00.440 --> 0:20:03.159
<v Speaker 12>lot going on. We'll find out more soon. And one

0:20:04.000 --> 0:20:06.719
<v Speaker 12>another kind of date to watch if you're interested in

0:20:06.760 --> 0:20:09.880
<v Speaker 12>Take two shares is August twenty seventh, which is when

0:20:10.160 --> 0:20:11.919
<v Speaker 12>Rockstar and Take two has said they are going to

0:20:12.000 --> 0:20:16.320
<v Speaker 12>show the first extended look at GTA six, meaning what

0:20:16.400 --> 0:20:18.600
<v Speaker 12>it's actually going to look like and feel like to

0:20:18.760 --> 0:20:21.960
<v Speaker 12>play the game rather than the kind of cinematic trailers

0:20:22.000 --> 0:20:23.040
<v Speaker 12>that they've shown so far.

0:20:23.200 --> 0:20:25.320
<v Speaker 3>And that's actually it's unprecedent.

0:20:25.359 --> 0:20:27.280
<v Speaker 12>Another unprecedented thing is that it's going to be a

0:20:27.359 --> 0:20:31.040
<v Speaker 12>Netflix exclusive. The gameplay is going to be released on

0:20:31.160 --> 0:20:34.080
<v Speaker 12>Netflix six hours before increasing the rest of the Internet.

0:20:35.160 --> 0:20:37.800
<v Speaker 2>Bloomberg, Jason Schreyer with all things GTA six, Thank you

0:20:37.920 --> 0:20:41.280
<v Speaker 2>very much. Indeed, one other company out with earnings is Airbnb,

0:20:41.440 --> 0:20:44.560
<v Speaker 2>and shares jumping by the most in sixteen months after

0:20:44.600 --> 0:20:47.919
<v Speaker 2>the company boosted it's annual revenue forecast for a second

0:20:47.920 --> 0:20:51.000
<v Speaker 2>time this year, citing robust demand in the US and

0:20:51.160 --> 0:20:54.639
<v Speaker 2>also in Europe. Bloomberg, Natalie Luan is here, what do

0:20:54.640 --> 0:20:55.119
<v Speaker 2>we need to know?

0:20:55.960 --> 0:21:00.520
<v Speaker 10>Yeah, so Airbnb is seeing this really strong demand, especially

0:21:00.560 --> 0:21:04.560
<v Speaker 10>from North America group travelers, really strong people of booking

0:21:04.760 --> 0:21:07.800
<v Speaker 10>entire homes to go travel with friends, and you know,

0:21:07.880 --> 0:21:12.520
<v Speaker 10>it's really contributing to this growth. Optimism that Airbnb is

0:21:12.560 --> 0:21:14.760
<v Speaker 10>seeing is kind of a different story from last year

0:21:14.800 --> 0:21:18.280
<v Speaker 10>where they would always call out that North America is

0:21:18.320 --> 0:21:21.240
<v Speaker 10>sort of the drag on the business. And another thing

0:21:21.240 --> 0:21:23.600
<v Speaker 10>to call out is, you know, this kind of optimism

0:21:23.680 --> 0:21:27.200
<v Speaker 10>would bode well for a lot of Airbnb's new business

0:21:27.240 --> 0:21:31.000
<v Speaker 10>initiatives like a la carte services like in home beauty

0:21:31.040 --> 0:21:33.919
<v Speaker 10>appointments and grosser stocking, as well as their new you know,

0:21:34.560 --> 0:21:36.920
<v Speaker 10>hotel booking initiative as well.

0:21:37.760 --> 0:21:41.040
<v Speaker 2>So that's my question, what is Airbnb's technology story right

0:21:41.080 --> 0:21:43.440
<v Speaker 2>because you have to look past it being a short

0:21:43.520 --> 0:21:45.840
<v Speaker 2>term rental story right now.

0:21:46.359 --> 0:21:49.439
<v Speaker 10>Yeah, So CEO Brian Chesky is trying to turn his

0:21:49.560 --> 0:21:53.040
<v Speaker 10>company into an AI native company, using AI to help

0:21:53.080 --> 0:21:56.240
<v Speaker 10>people discover homes more quickly, make a decision on the

0:21:56.280 --> 0:21:58.680
<v Speaker 10>reservation more quickly, and basically.

0:21:58.280 --> 0:21:59.760
<v Speaker 3>Convert them into bookers.

0:22:00.280 --> 0:22:04.840
<v Speaker 10>So upcoming futures later this year include AI Search, which

0:22:04.880 --> 0:22:08.120
<v Speaker 10>will be more conversational with more visual elements than your

0:22:08.160 --> 0:22:11.280
<v Speaker 10>traditional chatbot. The other thing is like an AI home

0:22:11.320 --> 0:22:15.960
<v Speaker 10>comparison to that they're testing. So that's what we're going

0:22:16.000 --> 0:22:18.200
<v Speaker 10>to expect from them in the coming year.

0:22:18.880 --> 0:22:21.000
<v Speaker 3>Bloombergs Nastie, thank you very much.

0:22:21.320 --> 0:22:24.240
<v Speaker 2>Coming up, Lift CEO David Rischer joins us to discuss

0:22:24.280 --> 0:22:28.280
<v Speaker 2>his company's earnings and its global expansion efforts. That's next.

0:22:28.560 --> 0:22:31.000
<v Speaker 2>This is what markets look like. There has been a

0:22:31.040 --> 0:22:34.960
<v Speaker 2>sharp slow down in US jobs market, technology stocks are higher,

0:22:35.000 --> 0:22:39.760
<v Speaker 2>There is outperformance in semiconductors. Bond yields are falling, and

0:22:39.840 --> 0:22:42.679
<v Speaker 2>it's all about the idea that that interpretation from the

0:22:42.760 --> 0:22:46.639
<v Speaker 2>market reflects that the Fed will not be forced to

0:22:46.760 --> 0:22:51.480
<v Speaker 2>raise interest rates anytime soon. Pretty good economic sum. It's halftime.

0:22:52.160 --> 0:22:54.440
<v Speaker 2>This is San Francisco and Bloomberg Tech.

0:22:57.280 --> 0:23:04.440
<v Speaker 3>A welcome back to boom Go Tech.

0:23:04.480 --> 0:23:07.840
<v Speaker 2>It's a Friday where markets are being driven by economic data.

0:23:07.960 --> 0:23:10.600
<v Speaker 2>Technology stocks are higher, We're up one percent on the

0:23:10.680 --> 0:23:14.280
<v Speaker 2>NAZAQ one hundreds. Some outperformance in chip stocks, but very simply,

0:23:14.560 --> 0:23:16.719
<v Speaker 2>there was a slowdown in the US jobs market.

0:23:17.119 --> 0:23:18.280
<v Speaker 3>Not only are stocks.

0:23:18.000 --> 0:23:20.840
<v Speaker 2>Higher, yields are coming down on treasuries, and the interpretation

0:23:21.440 --> 0:23:23.320
<v Speaker 2>is that the Federal Reserve is not under sort of

0:23:23.320 --> 0:23:27.320
<v Speaker 2>immense pressure to raise interest rates anytime soon. That is

0:23:27.320 --> 0:23:28.959
<v Speaker 2>what's kind of happening in the here and now of

0:23:29.000 --> 0:23:32.480
<v Speaker 2>the market. There are bigger and longer term considerations. Black

0:23:32.600 --> 0:23:35.800
<v Speaker 2>Rocks sought to raise debt financing for a metadata center,

0:23:36.160 --> 0:23:39.119
<v Speaker 2>but there was one type of investor. The asset management

0:23:39.160 --> 0:23:42.360
<v Speaker 2>giant was trying to avoid those looking for a quick profit,

0:23:42.480 --> 0:23:46.440
<v Speaker 2>so it focus on real money accounts, pension funds, insurance

0:23:46.480 --> 0:23:50.600
<v Speaker 2>funds to avoid fast trading investors who can quickly tank

0:23:50.680 --> 0:23:54.840
<v Speaker 2>a bond's secondary market performance, and so farther strategy looks

0:23:54.880 --> 0:23:58.720
<v Speaker 2>to be working. Bloomberg's credit reporter Tashos Rosos is here

0:23:58.760 --> 0:24:03.760
<v Speaker 2>to explain why there is a lot happening. Basically, supplis

0:24:03.800 --> 0:24:07.760
<v Speaker 2>exploded and issuers have tried to reassure the market that

0:24:07.840 --> 0:24:10.159
<v Speaker 2>supply is not going to overwhelm it and in the

0:24:10.200 --> 0:24:13.240
<v Speaker 2>middle black rocks trying to manage that environment.

0:24:15.119 --> 0:24:15.919
<v Speaker 3>It's exactly that.

0:24:16.080 --> 0:24:18.920
<v Speaker 13>I mean, we were here last month talking about how

0:24:18.960 --> 0:24:22.680
<v Speaker 13>these bonds underperforming the secondary market because frankly speaking, people

0:24:22.680 --> 0:24:24.919
<v Speaker 13>who are concerned. People concern us so much bonds are

0:24:24.920 --> 0:24:27.400
<v Speaker 13>going to come into the market, they won't be able

0:24:27.440 --> 0:24:30.000
<v Speaker 13>to absorb that many. And what banks are trying to

0:24:30.000 --> 0:24:33.119
<v Speaker 13>do now, obviously you cannot take away the AI build up.

0:24:33.160 --> 0:24:36.720
<v Speaker 13>That's the future. The market has actually agreed with that,

0:24:36.840 --> 0:24:39.040
<v Speaker 13>so that has to be financed somehow. But what the

0:24:39.040 --> 0:24:41.640
<v Speaker 13>banks are trying to do is trying to take away

0:24:41.680 --> 0:24:43.680
<v Speaker 13>the risks out of the market as much as they can.

0:24:43.920 --> 0:24:46.840
<v Speaker 13>As you mentioned, fast money accounts, those who like buy

0:24:46.880 --> 0:24:48.960
<v Speaker 13>the bonds sell them straight away for a quick profit.

0:24:49.320 --> 0:24:51.600
<v Speaker 13>We've seen in previous months they come to the market

0:24:51.640 --> 0:24:54.199
<v Speaker 13>and the bon price tanks straight away. You have to

0:24:54.200 --> 0:24:55.600
<v Speaker 13>take them out of the market. And then of course

0:24:55.600 --> 0:24:58.080
<v Speaker 13>you have reassurance by companies saying, yes, we're going to

0:24:58.119 --> 0:25:01.680
<v Speaker 13>raise twenty five billion dollars to day one, comeback until

0:25:01.680 --> 0:25:04.480
<v Speaker 13>the end of the year, as we saw yesterday with Alphabet.

0:25:04.920 --> 0:25:06.080
<v Speaker 3>Yeah, we covered Alphabet.

0:25:06.160 --> 0:25:08.440
<v Speaker 2>You know recently there have been several twenty five billion

0:25:08.480 --> 0:25:11.600
<v Speaker 2>dollar bond deals, right I think about Amazon, Vidia, SpaceX.

0:25:11.840 --> 0:25:14.560
<v Speaker 2>The main point is that there has been poor trading

0:25:15.240 --> 0:25:19.320
<v Speaker 2>after that issuance, but the market still keeps going.

0:25:21.600 --> 0:25:26.600
<v Speaker 13>Indeed, it keeps going, but the concerns are brewing a lot.

0:25:26.680 --> 0:25:29.760
<v Speaker 13>So Barclay is the big British bank, reached out to

0:25:29.800 --> 0:25:32.119
<v Speaker 13>three hundred investors and they ask them, what do you

0:25:32.200 --> 0:25:35.400
<v Speaker 13>believe is going to drive risk premiums across bonds. Of

0:25:35.440 --> 0:25:39.080
<v Speaker 13>the hyperscalers, sixty percent of them said supply cadence. What

0:25:39.160 --> 0:25:42.000
<v Speaker 13>they're meant by that is the pace of supplying. Bring

0:25:42.040 --> 0:25:44.400
<v Speaker 13>too many bonds and the market is going to go berserk.

0:25:44.760 --> 0:25:47.439
<v Speaker 13>Twenty five percent, which is like a distant second, was

0:25:47.440 --> 0:25:50.600
<v Speaker 13>whether these THEI investment is going.

0:25:50.520 --> 0:25:51.080
<v Speaker 3>To play out.

0:25:51.320 --> 0:25:52.480
<v Speaker 8>So there are two.

0:25:52.600 --> 0:25:55.119
<v Speaker 13>Major risks in the market right now. The investors have

0:25:55.200 --> 0:25:58.320
<v Speaker 13>to digest one is whether the AI prom is going

0:25:58.359 --> 0:26:01.360
<v Speaker 13>to keep which is a bit of a longer term concern.

0:26:01.680 --> 0:26:04.280
<v Speaker 13>The main concern right now as we speak is what

0:26:04.400 --> 0:26:06.920
<v Speaker 13>people said, the supply and how you manage that, and

0:26:07.040 --> 0:26:09.280
<v Speaker 13>this is what banks are trying to do, manage it better.

0:26:10.440 --> 0:26:13.120
<v Speaker 2>This is the story that everyone's been reading about this morning.

0:26:13.119 --> 0:26:16.160
<v Speaker 2>Bluebog's testos forrus Us, Thank you very much. Indeed, back

0:26:16.200 --> 0:26:19.400
<v Speaker 2>to tech earnings shares of LIFT higher. The company reported

0:26:19.480 --> 0:26:24.240
<v Speaker 2>growing demand for premium rides, also strengthening European markets. Super

0:26:24.240 --> 0:26:27.359
<v Speaker 2>interesting and kind of the global expansion story. Lift CEO

0:26:27.800 --> 0:26:30.240
<v Speaker 2>David Risher is with us. There is a very specific

0:26:30.280 --> 0:26:32.359
<v Speaker 2>data point actually that I'd like to start on, and

0:26:32.680 --> 0:26:37.520
<v Speaker 2>that is that in markets specifically San Francisco where you

0:26:37.560 --> 0:26:42.399
<v Speaker 2>have Lyft rides and Weimo rides, you said San Francisco

0:26:42.440 --> 0:26:43.760
<v Speaker 2>grew twenty percent year on year.

0:26:43.880 --> 0:26:44.240
<v Speaker 8>That's right.

0:26:44.840 --> 0:26:49.639
<v Speaker 2>Explain the causal or casual relationship within that data point.

0:26:49.720 --> 0:26:49.960
<v Speaker 8>Yeah.

0:26:50.320 --> 0:26:52.680
<v Speaker 14>So you know, our industry has gone through a big

0:26:52.680 --> 0:26:55.959
<v Speaker 14>transformation and it is the sort of bringing on of

0:26:56.000 --> 0:26:58.960
<v Speaker 14>these self driving vehicles WAYMOW courses the market leader.

0:26:58.800 --> 0:27:00.159
<v Speaker 8>In that time.

0:27:00.200 --> 0:27:02.240
<v Speaker 14>You see a transformation like this, one or two things

0:27:02.240 --> 0:27:04.280
<v Speaker 14>can happen. You can either see sort of a substitution

0:27:04.640 --> 0:27:06.560
<v Speaker 14>or you can see a market expansion, and in this case,

0:27:06.600 --> 0:27:07.680
<v Speaker 14>we're seeing a market expansion.

0:27:07.760 --> 0:27:09.120
<v Speaker 8>And it's not that surprising.

0:27:08.680 --> 0:27:11.119
<v Speaker 14>When people take self driving cars, they tend to like

0:27:11.160 --> 0:27:14.040
<v Speaker 14>them a lot. They're very reliable product, They're a nice

0:27:14.160 --> 0:27:15.760
<v Speaker 14>private product, so you feel like you could have a

0:27:15.760 --> 0:27:18.200
<v Speaker 14>private conversation. But at the same time, it doesn't seem

0:27:18.240 --> 0:27:20.840
<v Speaker 14>to take away from people's interest in being driven by

0:27:20.920 --> 0:27:23.159
<v Speaker 14>humans who can help with luggage or have a good conversations.

0:27:23.200 --> 0:27:24.760
<v Speaker 8>So it really is a creative.

0:27:24.920 --> 0:27:26.399
<v Speaker 3>This is a micro case study.

0:27:26.400 --> 0:27:29.800
<v Speaker 2>It's one market San Francisco, but you know, the questions

0:27:29.840 --> 0:27:33.520
<v Speaker 2>are is Lift gaining market share from Weimo in this

0:27:33.640 --> 0:27:36.440
<v Speaker 2>city or is it that this is an issue of

0:27:36.440 --> 0:27:40.280
<v Speaker 2>supply So because somebody cannot get into a Weimo within

0:27:40.320 --> 0:27:43.760
<v Speaker 2>a reasonable timeframe, they go to the lift app, which

0:27:43.800 --> 0:27:44.280
<v Speaker 2>is happening.

0:27:44.359 --> 0:27:46.520
<v Speaker 8>I probably both, honestly, probably so interesting.

0:27:46.640 --> 0:27:48.679
<v Speaker 14>Yeah, and I think this is such an interesting thing

0:27:48.720 --> 0:27:51.439
<v Speaker 14>that's going to play out. My expectation over time is

0:27:51.440 --> 0:27:54.240
<v Speaker 14>what will dominate will be the market expansion. And again,

0:27:54.320 --> 0:27:55.760
<v Speaker 14>the reason is sort of simple. You have a cool

0:27:55.800 --> 0:27:59.000
<v Speaker 14>new product coming onto an existing platform, and where we

0:27:59.040 --> 0:28:01.520
<v Speaker 14>believe the hybrid now, which is you know, human driven

0:28:01.560 --> 0:28:04.560
<v Speaker 14>cars plus avs really kind of creates the best possible

0:28:04.560 --> 0:28:05.359
<v Speaker 14>welcome for everyone.

0:28:05.480 --> 0:28:07.200
<v Speaker 8>But we'll know, we'll I'll have to see how that works.

0:28:07.280 --> 0:28:09.440
<v Speaker 2>I think that you and I have discussed on several

0:28:09.480 --> 0:28:13.119
<v Speaker 2>occasions the idea that the introduction of the robot taxi

0:28:13.680 --> 0:28:16.800
<v Speaker 2>and maturity of the market expands the overall tam for

0:28:16.960 --> 0:28:17.520
<v Speaker 2>ride hailing.

0:28:17.960 --> 0:28:19.719
<v Speaker 3>Just recap that that argument.

0:28:19.920 --> 0:28:20.840
<v Speaker 8>I think that's exactly it.

0:28:20.920 --> 0:28:23.160
<v Speaker 14>So, I mean, look, people take just in the United States,

0:28:23.160 --> 0:28:25.240
<v Speaker 14>about one hundred and sixty billion rides a year in

0:28:25.280 --> 0:28:26.119
<v Speaker 14>their private cars.

0:28:26.240 --> 0:28:27.880
<v Speaker 8>Okay, today we deliver a.

0:28:27.800 --> 0:28:30.160
<v Speaker 14>Billion, maybe the other guys deliver two billion, So it's

0:28:30.160 --> 0:28:32.159
<v Speaker 14>called that three billion and of one hundred and sixty billion.

0:28:32.240 --> 0:28:34.280
<v Speaker 14>And it's a good experience. You're sitting in the backseat,

0:28:34.280 --> 0:28:36.119
<v Speaker 14>you're able to text, you're able to have your own space.

0:28:36.440 --> 0:28:38.840
<v Speaker 14>What holds it back, Well, for whatever reason, some people

0:28:38.920 --> 0:28:41.080
<v Speaker 14>might want not want to be driven by another driver

0:28:41.160 --> 0:28:43.200
<v Speaker 14>or someone else in the car. This takes that away.

0:28:43.240 --> 0:28:44.800
<v Speaker 14>I'll tell you a very specific story. So I was

0:28:44.880 --> 0:28:46.360
<v Speaker 14>just with an old friend of mine. I just ran

0:28:46.400 --> 0:28:49.000
<v Speaker 14>intrew it into the airport. Her son had a tragic,

0:28:49.040 --> 0:28:52.160
<v Speaker 14>tragic accident a couple of years ago, absolutely devastating physical accident.

0:28:52.240 --> 0:28:53.440
<v Speaker 8>He's in rehabilitation.

0:28:53.920 --> 0:28:55.800
<v Speaker 14>For him, the idea of getting in a self driving

0:28:55.800 --> 0:28:58.920
<v Speaker 14>car where the doors open wide, maybe there's not even

0:28:58.960 --> 0:29:00.760
<v Speaker 14>a driver there not there's thing wrong with that, but

0:29:00.760 --> 0:29:02.400
<v Speaker 14>it just gives them more space to sort of be

0:29:02.440 --> 0:29:03.680
<v Speaker 14>in his own zone is.

0:29:03.640 --> 0:29:06.479
<v Speaker 2>Actually going to be a technology and an engineering story,

0:29:06.720 --> 0:29:07.480
<v Speaker 2>design story.

0:29:07.560 --> 0:29:10.120
<v Speaker 14>It's a design story exactly. And so so anyway, I'm

0:29:10.160 --> 0:29:12.120
<v Speaker 14>very optimistic about this. And then when I look at

0:29:12.120 --> 0:29:15.360
<v Speaker 14>our capabilities around fleet management and you know, kind of

0:29:15.400 --> 0:29:18.160
<v Speaker 14>maagining supplying demand, I get really excited about the future.

0:29:18.320 --> 0:29:20.800
<v Speaker 2>Lift is let's let's go back to the core business

0:29:20.800 --> 0:29:23.600
<v Speaker 2>and then earnings. But Lift is pushing outside of the

0:29:23.760 --> 0:29:25.880
<v Speaker 2>United States. You know, every time you've been on the

0:29:25.880 --> 0:29:28.800
<v Speaker 2>show over the last year, there's been a development on

0:29:28.800 --> 0:29:30.760
<v Speaker 2>that front. But what do we actually learn through your

0:29:30.800 --> 0:29:33.720
<v Speaker 2>earnings about how you're growing x USA.

0:29:34.000 --> 0:29:34.960
<v Speaker 8>So here's what's really cool.

0:29:35.000 --> 0:29:37.720
<v Speaker 14>So Lift was primarily a domestic company up until about

0:29:37.720 --> 0:29:39.960
<v Speaker 14>a year ago, maybe call it eighteen months ago. Then

0:29:39.960 --> 0:29:42.040
<v Speaker 14>we started to expand in Canada. That's gone very well.

0:29:42.080 --> 0:29:43.840
<v Speaker 14>Now we acquired a company called free Now and a

0:29:43.840 --> 0:29:45.680
<v Speaker 14>couple of other smaller companies overseas.

0:29:45.720 --> 0:29:46.920
<v Speaker 8>Okay, what's happened since then?

0:29:47.280 --> 0:29:49.760
<v Speaker 14>We're in the process of transforming ourself to a truly

0:29:49.800 --> 0:29:52.240
<v Speaker 14>global company. Some of that is internal stuff, back of

0:29:52.280 --> 0:29:55.080
<v Speaker 14>the house, multi currency, GDPR, all these sorts of things,

0:29:55.160 --> 0:29:58.360
<v Speaker 14>but we're also beginning to introduce new functionality to customers.

0:29:58.440 --> 0:30:00.400
<v Speaker 14>So I was just in Barcelona a couple of weeks ago.

0:30:00.480 --> 0:30:02.480
<v Speaker 14>It's very lucky to be there. I get a chance

0:30:02.520 --> 0:30:04.440
<v Speaker 14>to check out on our beta app, the ability to

0:30:04.560 --> 0:30:06.360
<v Speaker 14>use the Lift app, not a new app, but the

0:30:06.400 --> 0:30:10.160
<v Speaker 14>Lift app to hail local supply local taxicab in Barcelona.

0:30:10.280 --> 0:30:12.760
<v Speaker 14>I did it four times, work flawlessly, So good because

0:30:12.760 --> 0:30:14.560
<v Speaker 14>I don't have to do a different app. I already

0:30:14.600 --> 0:30:16.160
<v Speaker 14>know the user interface and self ref and s one

0:30:16.480 --> 0:30:19.200
<v Speaker 14>for now. The company we required, they're also growing now

0:30:19.240 --> 0:30:21.400
<v Speaker 14>too because of some of the innovation of the technology

0:30:21.400 --> 0:30:23.760
<v Speaker 14>we've been able to add to their stack. So it's look,

0:30:23.840 --> 0:30:25.800
<v Speaker 14>our service levels are really good and I love that

0:30:25.840 --> 0:30:27.920
<v Speaker 14>about our product, and now we can take that to

0:30:27.960 --> 0:30:30.080
<v Speaker 14>a more global audience and hopefully continue to grow as

0:30:30.080 --> 0:30:30.400
<v Speaker 14>a result.

0:30:30.560 --> 0:30:33.320
<v Speaker 2>How we you know, it could be Europe Spain specifically,

0:30:33.360 --> 0:30:35.840
<v Speaker 2>but how are those markets different to the United States.

0:30:35.840 --> 0:30:38.560
<v Speaker 2>How does the consumer behave differently?

0:30:38.800 --> 0:30:39.480
<v Speaker 8>You know, there are.

0:30:39.400 --> 0:30:42.760
<v Speaker 14>Subtle differences, I mean very significant, I guess difference not subtle.

0:30:42.920 --> 0:30:45.040
<v Speaker 14>Is the role of the taxicab in a lot of

0:30:45.040 --> 0:30:46.240
<v Speaker 14>Europe is very significant.

0:30:46.320 --> 0:30:49.680
<v Speaker 2>You know, this culturally entrenched in many economies in Europe

0:30:49.720 --> 0:30:51.240
<v Speaker 2>as an example, very much so.

0:30:51.480 --> 0:30:54.080
<v Speaker 14>And unlike maybe in a New York where people almost

0:30:54.160 --> 0:30:57.360
<v Speaker 14>begrudgingly take a cab, for example, but in a place like.

0:30:57.320 --> 0:30:58.840
<v Speaker 3>Spain, and certain you're going to have New york Is

0:30:58.880 --> 0:31:00.160
<v Speaker 3>phoning into this program now.

0:31:00.160 --> 0:31:02.479
<v Speaker 14>And I get that, and I understand well, and New

0:31:02.520 --> 0:31:05.400
<v Speaker 14>Yorkers have opinions about their taxi cabs, right, But in

0:31:05.440 --> 0:31:07.480
<v Speaker 14>Spain it tends to be almost a career. You know,

0:31:07.520 --> 0:31:09.000
<v Speaker 14>you get in the car and it's probably someone who's

0:31:09.000 --> 0:31:10.880
<v Speaker 14>been doing it for many years, maybe his father did

0:31:10.920 --> 0:31:13.480
<v Speaker 14>it as well. Certainly in London everyone knows that knowledge.

0:31:13.520 --> 0:31:15.520
<v Speaker 8>I mean, it's a sort of incredible thing. So that's

0:31:15.520 --> 0:31:16.880
<v Speaker 8>a really significant difference.

0:31:17.160 --> 0:31:19.600
<v Speaker 14>And for us, it favors us because free now is

0:31:19.640 --> 0:31:23.160
<v Speaker 14>strong in taxis and the sort of double click there

0:31:23.320 --> 0:31:25.480
<v Speaker 14>is because tax is going to be quite regulated.

0:31:25.720 --> 0:31:27.320
<v Speaker 8>The relationship that.

0:31:26.960 --> 0:31:29.800
<v Speaker 14>That company and now our company has with governments tends

0:31:29.800 --> 0:31:32.640
<v Speaker 14>to be quite strong, which back to the av question,

0:31:33.040 --> 0:31:35.440
<v Speaker 14>really matters a lot. Babe, is new technology and for

0:31:35.440 --> 0:31:38.080
<v Speaker 14>a lot of governments it feels maybe a little bit intimidating,

0:31:38.240 --> 0:31:40.480
<v Speaker 14>and we can help there. So it's a really nice

0:31:40.480 --> 0:31:42.920
<v Speaker 14>sort of set of circumstances that tends to sort of

0:31:42.920 --> 0:31:43.800
<v Speaker 14>favor our business.

0:31:44.040 --> 0:31:47.360
<v Speaker 2>In markets outside of the United States, Uber is already

0:31:47.360 --> 0:31:50.920
<v Speaker 2>there in some cases, Bolt, etc. How are you going

0:31:50.960 --> 0:31:53.960
<v Speaker 2>to make lifts different from a technology perspective or just

0:31:54.000 --> 0:31:55.040
<v Speaker 2>a product perspective.

0:31:55.160 --> 0:31:56.760
<v Speaker 8>Yeah, so stay tuned on this.

0:31:56.760 --> 0:31:59.720
<v Speaker 14>This is actually a very very live conversation we're having internally.

0:32:00.080 --> 0:32:02.160
<v Speaker 14>I can use some of the examples of the US

0:32:02.200 --> 0:32:03.440
<v Speaker 14>maybe and give you a little sentace.

0:32:03.520 --> 0:32:06.560
<v Speaker 8>So in the US, we've really redoubled.

0:32:06.000 --> 0:32:08.160
<v Speaker 14>Our innovation and you know, some of these products Women

0:32:08.160 --> 0:32:10.240
<v Speaker 14>plus connect and I've just heard that we've given over

0:32:10.240 --> 0:32:12.680
<v Speaker 14>one hundred and seventy five million rides between women and

0:32:12.720 --> 0:32:14.160
<v Speaker 14>women in the US over the last couple of years.

0:32:14.280 --> 0:32:16.640
<v Speaker 8>Lift Teens, Lift Silver. This is real innovation.

0:32:17.120 --> 0:32:19.160
<v Speaker 14>We're hoping to bring some of that innovation to the

0:32:19.160 --> 0:32:22.040
<v Speaker 14>European space for sure. And then there's also a lot

0:32:22.040 --> 0:32:25.400
<v Speaker 14>of conversation around you know, let's say, the reputation of

0:32:25.440 --> 0:32:29.440
<v Speaker 14>those guys in Europe isn't necessarily super. People don't necessarily

0:32:29.480 --> 0:32:31.160
<v Speaker 14>love the company. I'll just say it that way, and

0:32:31.240 --> 0:32:32.560
<v Speaker 14>we hope we bring some joy.

0:32:32.400 --> 0:32:33.480
<v Speaker 8>To the conversation as well.

0:32:33.920 --> 0:32:37.040
<v Speaker 2>Internally, where is your biggest focus on the technology side?

0:32:37.040 --> 0:32:38.760
<v Speaker 2>What are the types of people you're trying to bring

0:32:38.800 --> 0:32:43.880
<v Speaker 2>in and things you're building? Rebuilding, code, migration, literally anything else?

0:32:44.520 --> 0:32:46.360
<v Speaker 14>For sure, so many interesting things. So I'll give you

0:32:46.400 --> 0:32:48.760
<v Speaker 14>a couple of examples. Some of it's basic, some of

0:32:48.800 --> 0:32:50.440
<v Speaker 14>it's more far reaching. Here's the basic thing.

0:32:50.720 --> 0:32:53.400
<v Speaker 8>We now pick people up on average.

0:32:53.400 --> 0:32:55.960
<v Speaker 14>So seventy five percent of the time we will pick

0:32:56.000 --> 0:32:59.880
<v Speaker 14>you up either the same or faster than our big competitor.

0:33:00.080 --> 0:33:00.200
<v Speaker 12>OK.

0:33:00.400 --> 0:33:01.560
<v Speaker 8>Why is that kind of a big deal?

0:33:01.600 --> 0:33:04.520
<v Speaker 14>Because our market share is smaller, So doing that reliably

0:33:04.520 --> 0:33:06.000
<v Speaker 14>twenty four hours a day, sevent day a week because

0:33:06.000 --> 0:33:07.560
<v Speaker 14>people are busy, they want to get to where they are.

0:33:07.800 --> 0:33:10.480
<v Speaker 14>That's an awesome accomplishment. I'm hugely proud of our marketplace

0:33:10.480 --> 0:33:11.800
<v Speaker 14>team for accomplishing that.

0:33:12.040 --> 0:33:13.720
<v Speaker 8>And then bigger picture, I'm really.

0:33:13.560 --> 0:33:15.960
<v Speaker 14>Excited about lifteen, one of our newest products that allows

0:33:16.000 --> 0:33:18.400
<v Speaker 14>teens to get in and get constant messaging back to

0:33:18.440 --> 0:33:20.520
<v Speaker 14>their parents to make sure the parents know that they're.

0:33:20.360 --> 0:33:21.160
<v Speaker 8>Safe and sound.

0:33:22.320 --> 0:33:24.400
<v Speaker 14>It's just a good I look at this, it's almost

0:33:24.440 --> 0:33:25.360
<v Speaker 14>a generational thing.

0:33:25.560 --> 0:33:27.760
<v Speaker 8>A new car now costs like eight hundred bucks.

0:33:27.840 --> 0:33:30.440
<v Speaker 14>It's going to be indred bucks a month, fifty on

0:33:30.480 --> 0:33:33.640
<v Speaker 14>release space, plus maintenance, plus gas, all these sorts of things.

0:33:33.880 --> 0:33:36.000
<v Speaker 14>Lift is just a better answer for a lot of people.

0:33:36.040 --> 0:33:38.280
<v Speaker 14>And so I'm sort of excited when I look two, three, four,

0:33:38.400 --> 0:33:40.720
<v Speaker 14>five years out at some of the kind of you know,

0:33:41.000 --> 0:33:43.240
<v Speaker 14>teen innovation now, because I think that'll help change a

0:33:43.240 --> 0:33:43.960
<v Speaker 14>whole generation.

0:33:44.600 --> 0:33:46.800
<v Speaker 2>Lift CEO David Rishad, thank you very much for coming in.

0:33:46.880 --> 0:33:49.400
<v Speaker 2>Thanks for being back on the show. Coming up, sports

0:33:49.400 --> 0:33:52.880
<v Speaker 2>bedding platform Draftings is up next in the earnings conversation,

0:33:53.040 --> 0:33:56.240
<v Speaker 2>Drafting CEO and co founder Jason Robbins is joining us.

0:33:56.560 --> 0:33:57.680
<v Speaker 3>This is spoobag tech.

0:34:06.040 --> 0:34:06.280
<v Speaker 10>Okay.

0:34:06.320 --> 0:34:07.800
<v Speaker 3>Ending the week with more tech earnings.

0:34:07.880 --> 0:34:12.040
<v Speaker 2>Draft Kings reported disappointing second quarter earnings amidst growing competition

0:34:12.120 --> 0:34:16.239
<v Speaker 2>from new prediction market players like Cawshi, But there's some

0:34:16.320 --> 0:34:20.000
<v Speaker 2>post momentum post World Cup setting up a pretty strong

0:34:20.000 --> 0:34:22.040
<v Speaker 2>back half. Stock up seven and a half percent, on

0:34:22.160 --> 0:34:25.000
<v Speaker 2>track for its best day since June twenty sixth, Drafting

0:34:25.120 --> 0:34:28.440
<v Speaker 2>CEO and co founder Jason Robbins joins us. It's interesting,

0:34:28.520 --> 0:34:32.080
<v Speaker 2>right Initially that was the reaction disappointment second quarter earnings.

0:34:32.280 --> 0:34:36.000
<v Speaker 2>There were favorable sports outcomes, there was promotional spending, and

0:34:36.040 --> 0:34:38.560
<v Speaker 2>then this morning, everyone you know, was like, actually, you

0:34:38.600 --> 0:34:41.520
<v Speaker 2>know what, the World Cup seems to have some tailwind

0:34:41.520 --> 0:34:41.759
<v Speaker 2>with it.

0:34:42.560 --> 0:34:45.400
<v Speaker 3>Well, I think that really what you're seeing.

0:34:45.080 --> 0:34:47.440
<v Speaker 15>Is that after having all the time to digest and

0:34:47.480 --> 0:34:50.160
<v Speaker 15>hear some of the context, people understand how strong a

0:34:50.239 --> 0:34:53.440
<v Speaker 15>position DraftKings is in from a business perspective. Right now,

0:34:53.800 --> 0:34:57.120
<v Speaker 15>our core business contract to do about a billion dollars

0:34:57.120 --> 0:34:59.399
<v Speaker 15>and adjusted EVA dead this year. You're just a few

0:34:59.440 --> 0:35:01.799
<v Speaker 15>years ago we were losing money in that business. Now

0:35:01.800 --> 0:35:05.480
<v Speaker 15>it's a very strong cash flow generator for us, and

0:35:05.560 --> 0:35:09.480
<v Speaker 15>we see really strong traction on predictions, enormous growth over

0:35:09.480 --> 0:35:11.520
<v Speaker 15>the last month or two, and the best time of

0:35:11.600 --> 0:35:14.520
<v Speaker 15>year is about to come with you know, the fall season.

0:35:14.200 --> 0:35:16.640
<v Speaker 3>And NFL and everything that that brings.

0:35:17.560 --> 0:35:20.759
<v Speaker 2>Okay, bear with me, but apparently people were betting on

0:35:20.840 --> 0:35:25.040
<v Speaker 2>whether you would say Calshi on the earnings call. Prediction

0:35:25.239 --> 0:35:30.400
<v Speaker 2>markets are a factor. Just react to that, Jason, please, Well,

0:35:30.719 --> 0:35:36.840
<v Speaker 2>I you know, making trades on whether someone is going

0:35:36.880 --> 0:35:39.480
<v Speaker 2>to say something in earning's call. Probably isn't something that

0:35:40.120 --> 0:35:41.960
<v Speaker 2>I think should be out there in my opinion, but

0:35:43.040 --> 0:35:44.440
<v Speaker 2>nevertheless I understand it is.

0:35:44.480 --> 0:35:46.200
<v Speaker 3>I didn't know that though I didn't read it. I

0:35:46.200 --> 0:35:47.480
<v Speaker 3>don't remember. I don't think I said that.

0:35:48.680 --> 0:35:52.239
<v Speaker 15>No, hopefully not too many people took the positive side

0:35:52.239 --> 0:35:52.680
<v Speaker 15>of that one.

0:35:53.920 --> 0:35:58.000
<v Speaker 2>Jason, can you just explain the World Cup, how it

0:35:58.480 --> 0:36:02.640
<v Speaker 2>manifested for draftking, the behavior of people that went to

0:36:02.719 --> 0:36:06.280
<v Speaker 2>DraftKings during it, and whether there is some momentum carried

0:36:06.320 --> 0:36:08.279
<v Speaker 2>out of it for the second half of this year.

0:36:09.480 --> 0:36:12.799
<v Speaker 15>I mean, World Cup on pretty much every metric that

0:36:12.880 --> 0:36:15.160
<v Speaker 15>we look at, exceeded our expectations.

0:36:15.200 --> 0:36:16.560
<v Speaker 3>We acquired more customers.

0:36:16.560 --> 0:36:19.440
<v Speaker 15>That was both true of predictions but also true of

0:36:19.480 --> 0:36:21.920
<v Speaker 15>our online sports betting business. We were way better than

0:36:21.960 --> 0:36:25.640
<v Speaker 15>we expected. From an acquisition standpoint, we ended up having

0:36:25.760 --> 0:36:28.600
<v Speaker 15>much more efficient acquisition to our cacs, we're twenty five

0:36:28.640 --> 0:36:30.040
<v Speaker 15>percent lower than we expected.

0:36:30.440 --> 0:36:31.960
<v Speaker 3>Total engagement was big.

0:36:32.000 --> 0:36:35.279
<v Speaker 15>We had a really strong increase in mups as we

0:36:35.600 --> 0:36:39.200
<v Speaker 15>published in our report. Also saw a really strong post

0:36:39.200 --> 0:36:41.400
<v Speaker 15>World Cup engagement. Probably the most exciting thing to me,

0:36:41.480 --> 0:36:43.480
<v Speaker 15>because you know, a lot of people were probably thinking

0:36:43.560 --> 0:36:45.880
<v Speaker 15>us included this World Cup audience. Are they going to

0:36:45.960 --> 0:36:47.799
<v Speaker 15>stick around or is it sort of come, you know,

0:36:47.840 --> 0:36:49.480
<v Speaker 15>bet on the World Cup, trade on the World Cup

0:36:49.480 --> 0:36:50.440
<v Speaker 15>and done not.

0:36:50.560 --> 0:36:51.320
<v Speaker 3>At all the case.

0:36:51.440 --> 0:36:55.520
<v Speaker 15>July, we actually saw a twenty percent handle increase after

0:36:55.560 --> 0:36:59.000
<v Speaker 15>the World Cup ended, which is an enormous number compared

0:36:59.000 --> 0:37:00.120
<v Speaker 15>to where we were going into it.

0:37:00.200 --> 0:37:00.920
<v Speaker 3>So you're absolutely right.

0:37:00.960 --> 0:37:02.680
<v Speaker 15>I think a lot of momentum coming out of the

0:37:02.680 --> 0:37:06.080
<v Speaker 15>World Cup right going into our most important time of year.

0:37:06.160 --> 0:37:08.960
<v Speaker 3>So it couldn't have been time better. And Jason very quickly.

0:37:09.000 --> 0:37:11.120
<v Speaker 2>Those were people that went to Draft Kings maybe for

0:37:11.160 --> 0:37:13.560
<v Speaker 2>the first time in the World Cup, and then stayed.

0:37:14.680 --> 0:37:16.120
<v Speaker 15>A lot of them were a lot of them were

0:37:16.160 --> 0:37:19.680
<v Speaker 15>people that had played previously and activated to continue to

0:37:19.719 --> 0:37:23.480
<v Speaker 15>play afterwards. Remember after NFL and sometimes a lot of

0:37:23.480 --> 0:37:24.600
<v Speaker 15>customers go dormant.

0:37:24.680 --> 0:37:26.080
<v Speaker 3>So these big moments are.

0:37:26.000 --> 0:37:28.880
<v Speaker 15>Really great opportunities to get people to engage with the

0:37:28.920 --> 0:37:31.400
<v Speaker 15>product again. And you never know if they're going to

0:37:31.480 --> 0:37:33.719
<v Speaker 15>drop off or not we see that sometimes or if

0:37:33.719 --> 0:37:35.959
<v Speaker 15>they're going to continue. And at least for the World

0:37:36.040 --> 0:37:38.680
<v Speaker 15>Cup audience, it seems like both the new customers and

0:37:38.719 --> 0:37:41.680
<v Speaker 15>the ones who reactivated are all continuing to play through July,

0:37:41.800 --> 0:37:44.400
<v Speaker 15>and I think coming into August and September, when we

0:37:44.440 --> 0:37:46.160
<v Speaker 15>have our most busy time of year, it's going to

0:37:46.200 --> 0:37:46.880
<v Speaker 15>only continue.

0:37:47.760 --> 0:37:52.840
<v Speaker 2>Jason Imprediction Markets, the field of players seem very focused

0:37:52.960 --> 0:37:55.719
<v Speaker 2>on how they communicate with the under twenty one category.

0:37:56.640 --> 0:38:01.239
<v Speaker 2>What is Draft Kings policy and approach basically to marketing

0:38:01.320 --> 0:38:02.840
<v Speaker 2>to that demographic quickly?

0:38:04.080 --> 0:38:07.560
<v Speaker 15>Well, I think this is an important distinction distinction between

0:38:07.600 --> 0:38:10.200
<v Speaker 15>DraftKings and some of these other companies out there. We

0:38:10.280 --> 0:38:12.880
<v Speaker 15>are not as you see some of them doing marketing

0:38:12.920 --> 0:38:15.560
<v Speaker 15>that you can pay your rent money and marketing to

0:38:15.640 --> 0:38:19.640
<v Speaker 15>college campuses on attorneys and things like that. We are

0:38:19.680 --> 0:38:22.400
<v Speaker 15>focusing on marketing to adults and positioning this as an

0:38:22.480 --> 0:38:24.719
<v Speaker 15>entertainment product, which I think is the right way to

0:38:24.800 --> 0:38:28.120
<v Speaker 15>do it. And you know, listen, those are things that

0:38:28.239 --> 0:38:30.360
<v Speaker 15>right now are getting a little bit of scrutiny, and

0:38:30.840 --> 0:38:33.719
<v Speaker 15>I think eventually they'll get rained in, but that's not

0:38:33.800 --> 0:38:35.799
<v Speaker 15>up to us. But I do think it's something that

0:38:35.880 --> 0:38:38.279
<v Speaker 15>we feel like we are really you know, as a

0:38:38.400 --> 0:38:40.880
<v Speaker 15>long time trusted brand that's been out there for a

0:38:40.920 --> 0:38:43.520
<v Speaker 15>long time and plays the long game and really understands,

0:38:43.600 --> 0:38:46.560
<v Speaker 15>you know, it's not as much as it might get

0:38:46.600 --> 0:38:48.560
<v Speaker 15>you short term volumes. That's not what you want to

0:38:48.600 --> 0:38:51.200
<v Speaker 15>be doing in marketing on college campuses and things like that.

0:38:52.239 --> 0:38:54.759
<v Speaker 2>Draft Kings Ce Jason Robbins, thank you very much for

0:38:54.800 --> 0:38:56.000
<v Speaker 2>your time on Bloomberg Tech.

0:38:57.160 --> 0:38:57.640
<v Speaker 3>Coming up.

0:38:57.920 --> 0:39:01.600
<v Speaker 2>TikTok tweaked tis algorithm in twenty twenty one to stop

0:39:01.680 --> 0:39:05.840
<v Speaker 2>users from being overwhelmed with harmful content, but it didn't

0:39:05.920 --> 0:39:08.080
<v Speaker 2>roll out the safer version to everyone.

0:39:08.640 --> 0:39:10.879
<v Speaker 3>We'll have that story next. This is Bloomberg Tech.

0:39:18.320 --> 0:39:20.959
<v Speaker 2>The judge in New Mexico has ordered Meta to pay

0:39:20.960 --> 0:39:23.840
<v Speaker 2>over five hundred million dollars and make changes to the

0:39:23.880 --> 0:39:27.200
<v Speaker 2>way young people use its platforms following a landmark child

0:39:27.320 --> 0:39:29.920
<v Speaker 2>safety case. The fine, which will be paid to a

0:39:30.000 --> 0:39:33.399
<v Speaker 2>fund to address damages, is in addition to a three

0:39:33.440 --> 0:39:36.600
<v Speaker 2>hundred and seventy five million dollar civil penalty from the case.

0:39:37.080 --> 0:39:40.240
<v Speaker 2>Meta says it disagrees with the ruling and will appeal.

0:39:41.600 --> 0:39:45.440
<v Speaker 2>Another story on the growing concerns about social media and

0:39:45.480 --> 0:39:49.239
<v Speaker 2>mental health. In twenty twenty one, TikTok tweaked its algorithm

0:39:49.560 --> 0:39:53.759
<v Speaker 2>to stop users from being overwhelmed with harmful content, but

0:39:53.880 --> 0:39:57.280
<v Speaker 2>not every user got the update, according to an internal document,

0:39:58.000 --> 0:40:00.680
<v Speaker 2>to see if the change might reduce the apps stickiness.

0:40:00.760 --> 0:40:04.600
<v Speaker 2>The company kept ten percent of users, or about fifteen

0:40:04.640 --> 0:40:09.600
<v Speaker 2>million people on the old version. That control group included

0:40:09.680 --> 0:40:15.000
<v Speaker 2>sixteen year old Chase Nascar. TikTok's algorithm pushed him thousands

0:40:15.000 --> 0:40:20.480
<v Speaker 2>of videos about suicide, sadness, and loneliness right up until

0:40:20.520 --> 0:40:23.480
<v Speaker 2>he took his own life. This is a difficult story,

0:40:23.520 --> 0:40:27.040
<v Speaker 2>but it's an important story that Bloomberg's Olivia Carvill reported

0:40:27.280 --> 0:40:30.800
<v Speaker 2>for Bloomberg Business Week, and Olivia's with us. Now take

0:40:30.920 --> 0:40:35.880
<v Speaker 2>us inside the reporting. I outlined the basics of the backstory,

0:40:36.280 --> 0:40:38.840
<v Speaker 2>but it is both a technology story on the algorithm

0:40:38.880 --> 0:40:41.360
<v Speaker 2>side and a policy decision by the company.

0:40:41.920 --> 0:40:42.640
<v Speaker 6>That's right ed.

0:40:42.760 --> 0:40:43.040
<v Speaker 8>I mean.

0:40:43.080 --> 0:40:45.839
<v Speaker 7>To understand the story, you have to understand the timeline,

0:40:45.880 --> 0:40:49.480
<v Speaker 7>and it really begins back in February of twenty twenty two,

0:40:49.920 --> 0:40:53.080
<v Speaker 7>when a sixteen year old boy named Chase Neske died

0:40:53.120 --> 0:40:57.239
<v Speaker 7>by suicide in Long Island. After that, his mum was

0:40:57.280 --> 0:41:00.000
<v Speaker 7>trying to understand what had happened to Chase because because

0:41:00.080 --> 0:41:03.439
<v Speaker 7>he had no mental health issues, he had never been.

0:41:03.360 --> 0:41:04.480
<v Speaker 6>Diagnosed with depression.

0:41:04.520 --> 0:41:06.359
<v Speaker 7>He had a big group of friends, he was an

0:41:06.360 --> 0:41:11.480
<v Speaker 7>honors student at school, happy, friendly, bubbly, energetic, So she

0:41:11.560 --> 0:41:13.799
<v Speaker 7>wanted to understand what had happened to Chase, and she

0:41:13.880 --> 0:41:17.400
<v Speaker 7>went searching for clues on social media. When she gained

0:41:17.440 --> 0:41:21.080
<v Speaker 7>access to his TikTok account, she was shocked at what

0:41:21.200 --> 0:41:24.600
<v Speaker 7>she saw, which was a non stop stream of really

0:41:24.719 --> 0:41:29.000
<v Speaker 7>sad videos, many of them encouraging suicide. So a year

0:41:29.080 --> 0:41:32.600
<v Speaker 7>after Chase's death, I write a story for Business Week

0:41:32.840 --> 0:41:36.200
<v Speaker 7>about his account and the algorithm was feeding him, and

0:41:36.239 --> 0:41:38.759
<v Speaker 7>when I reached out to the company for comment, it

0:41:38.840 --> 0:41:43.200
<v Speaker 7>resulted in this internal review that we're only just understanding now.

0:41:43.640 --> 0:41:47.239
<v Speaker 7>This was an internal confidential document that outlines how the

0:41:47.320 --> 0:41:53.400
<v Speaker 7>company essentially analyzed Chase's watch history in extraordinary detail what

0:41:53.520 --> 0:41:56.680
<v Speaker 7>he saw in the weeks, days, and hours leading up

0:41:56.680 --> 0:42:00.440
<v Speaker 7>to his death, and it confirmed from the company's perspective

0:42:00.520 --> 0:42:02.960
<v Speaker 7>that he fell into a filter bubble. This is like

0:42:03.000 --> 0:42:06.760
<v Speaker 7>an online echo chamber of sad content. And it tells

0:42:06.840 --> 0:42:10.240
<v Speaker 7>us why that happened, which is because TikTok was running

0:42:10.280 --> 0:42:15.000
<v Speaker 7>an experiment on filter bubble prevention strategies and it withheld

0:42:15.080 --> 0:42:19.080
<v Speaker 7>a safety feature from fifteen million US users and Chase

0:42:19.200 --> 0:42:21.040
<v Speaker 7>was included in that control group.

0:42:21.760 --> 0:42:28.920
<v Speaker 2>Find this difficult, sorry, Olia distill be explicit on TikTok's response,

0:42:29.040 --> 0:42:31.040
<v Speaker 2>in so far as like, what is it they've changed

0:42:31.960 --> 0:42:35.360
<v Speaker 2>okay in response to the report, and officially what it

0:42:35.440 --> 0:42:37.760
<v Speaker 2>is they gave you in response to the report.

0:42:38.560 --> 0:42:42.919
<v Speaker 7>So within within this review, the company's own employees talk

0:42:42.960 --> 0:42:46.240
<v Speaker 7>about how the control group was two big. It shouldn't

0:42:46.239 --> 0:42:49.080
<v Speaker 7>have been set at ten percent. It should reduce the

0:42:49.120 --> 0:42:52.680
<v Speaker 7>control group down to one percent of users and reduce

0:42:52.760 --> 0:42:56.160
<v Speaker 7>the length of time they would be exposed to this

0:42:56.239 --> 0:43:01.880
<v Speaker 7>kind of non stop content about problematic or harmful issues

0:43:02.800 --> 0:43:07.160
<v Speaker 7>like extreme dieting or in Chase's case, suicide and depression.

0:43:07.520 --> 0:43:09.600
<v Speaker 7>So they wanted to reduce not only the size of

0:43:09.600 --> 0:43:12.440
<v Speaker 7>the control group, but also the length of exposure. So

0:43:12.480 --> 0:43:14.719
<v Speaker 7>it went from half a year to a full year

0:43:15.160 --> 0:43:18.000
<v Speaker 7>down to just seven days, and from ten percent of

0:43:18.120 --> 0:43:21.440
<v Speaker 7>users or fifteen million people down to just one percent

0:43:21.440 --> 0:43:22.040
<v Speaker 7>of users.

0:43:22.440 --> 0:43:24.360
<v Speaker 6>And they made that change.

0:43:24.040 --> 0:43:26.440
<v Speaker 7>Right around when they understood what had happened to Chase's

0:43:26.440 --> 0:43:29.719
<v Speaker 7>account that is outlined in the document. In response to

0:43:29.760 --> 0:43:32.760
<v Speaker 7>this story, the company did provide a written statement saying

0:43:32.800 --> 0:43:35.600
<v Speaker 7>that they are deeply committed to the safety and well

0:43:35.600 --> 0:43:38.240
<v Speaker 7>being of users, and their hearts break for any family

0:43:38.280 --> 0:43:41.680
<v Speaker 7>that's experienced a tragic loss. They pointed to other safety

0:43:41.719 --> 0:43:44.320
<v Speaker 7>features they've rolled out to try and protect the teenagers.

0:43:45.719 --> 0:43:49.160
<v Speaker 2>Bloomberg's Olivia Carville, it is a must read, a difficult

0:43:49.200 --> 0:43:50.759
<v Speaker 2>read in Bloomberg BusinessWeek.

0:43:51.239 --> 0:43:52.080
<v Speaker 3>Thank you very much.

0:43:53.120 --> 0:43:56.040
<v Speaker 2>That does it for this edition of Bloomberg Tech. Do

0:43:56.120 --> 0:43:58.719
<v Speaker 2>not forget to check out the podcast recap all of

0:43:58.719 --> 0:44:02.239
<v Speaker 2>the reporting and conversations we've had today, this Friday, but

0:44:02.280 --> 0:44:04.799
<v Speaker 2>also throughout the week from San Francisco.

0:44:04.960 --> 0:44:06.239
<v Speaker 3>This is Bloomberg Tech.