WEBVTT - Microsoft’s New CoPilot+ PCs & Windows Recall Feature 0:00:00.160 --> 0:00:04.640 Microsoft on Veil's new AI powered PCs with a controversial 0:00:04.760 --> 0:00:08.600 new feature that remembers everything you do on your screen. 0:00:09.880 --> 0:00:13.400 The app that's like Airbnb but for your luggage. Plus 0:00:13.440 --> 0:00:16.800 your tech questions answered. What's going on? I'm Rich Tomiro 0:00:16.960 --> 0:00:19.599 and this is Rich on Tech, the show where I 0:00:19.640 --> 0:00:22.040 talk about the tech stuff I think you should know about. 0:00:22.320 --> 0:00:26.160 It's also the place where I answer your questions about technology. 0:00:26.680 --> 0:00:27.240 I believe that. 0:00:27.200 --> 0:00:31.120 Tech should be interesting, useful, and fun. My goal is 0:00:31.160 --> 0:00:33.559 to make this the most helpful thing you listen to 0:00:33.800 --> 0:00:34.680 all weekend. 0:00:34.800 --> 0:00:35.080 Long. 0:00:35.720 --> 0:00:38.959 Phone lines are open at triple eight Rich one oh one. 0:00:39.440 --> 0:00:43.160 That's eight eight eight seven four to two four one 0:00:43.440 --> 0:00:45.680 zero one. Give me a call if you have a 0:00:45.760 --> 0:00:49.960 question about technology. Email is also open. Just go to 0:00:50.240 --> 0:00:53.920 rich on Tech dot tv and hit contact. 0:00:55.040 --> 0:00:55.200 Well. 0:00:55.200 --> 0:00:58.520 I hope you're having a meaningful Memorial Day weekend. We've 0:00:58.560 --> 0:01:01.320 got some great guests on on the live show this week. 0:01:01.480 --> 0:01:05.840 Ben Bheran CEO and principal analyst at Creative Strategies, is 0:01:05.880 --> 0:01:09.880 going to talk about Microsoft's new Copilot plus PCs and 0:01:09.920 --> 0:01:13.400 the Microsoft Build Conference. Later in the show, we've got 0:01:13.440 --> 0:01:17.080 Tim Stevens, freelance automotive journalist He's going to talk about 0:01:17.120 --> 0:01:21.640 his recent article all about ev myths and Know Me. 0:01:21.920 --> 0:01:25.520 AI CEO Alex Cardinell is going to talk about the 0:01:25.560 --> 0:01:31.680 growth of AI companions and AI chatbots as friends and yes, 0:01:32.000 --> 0:01:37.880 even lovers. This week was a big event for Microsoft 0:01:37.959 --> 0:01:40.440 up in Seattle, so of course I headed that way. 0:01:40.560 --> 0:01:41.280 Two events. 0:01:41.319 --> 0:01:45.520 Actually, one was for their new computers and one was 0:01:45.560 --> 0:01:48.840 for their developers called Microsoft Build. I'd never been to 0:01:48.920 --> 0:01:52.080 Microsoft Build, but I had been to the campus before. 0:01:52.160 --> 0:01:55.760 So it's up in Redmond, just outside of Seattle. Beautiful, 0:01:55.800 --> 0:02:00.680 beautiful place in Pacific Northwest. When I arrived, I did 0:02:00.680 --> 0:02:03.240 have some extra time on a Sunday afternoon, so I 0:02:03.280 --> 0:02:06.400 went to Pike Place, which I'm sure you've seen the pictures. 0:02:06.680 --> 0:02:08.359 It's a place where they throw the fish and all 0:02:08.360 --> 0:02:10.359 that good stuff. But here's what I love. I was 0:02:10.400 --> 0:02:14.079 able to take public transit right from the airport right 0:02:14.160 --> 0:02:16.840 to downtown. They've got a little i don't know, like 0:02:17.120 --> 0:02:18.280 a light rail kind of train. 0:02:18.360 --> 0:02:18.560 Thing. 0:02:18.639 --> 0:02:20.160 I love when I get to a city and I 0:02:20.200 --> 0:02:23.239 can just take public transit as much as possible, and 0:02:23.280 --> 0:02:24.080 I was able to do that. 0:02:25.720 --> 0:02:26.519 So what I visit. 0:02:26.600 --> 0:02:29.600 I visited Bubblegum Alley, the original Starbucks, which still had 0:02:29.639 --> 0:02:31.760 a crazy long line outside. 0:02:31.760 --> 0:02:32.600 I couldn't believe it. 0:02:33.080 --> 0:02:35.480 Saw the throwing fish and then had some fish in 0:02:35.560 --> 0:02:39.760 some chowder, so kind of a little yeah, you gotta 0:02:39.800 --> 0:02:42.400 do that when you're up there. I left my luggage 0:02:42.400 --> 0:02:45.400 with a store up there. It was interesting. So I 0:02:45.480 --> 0:02:47.640 was wondering because that, you know, if your hotel, like 0:02:47.680 --> 0:02:50.520 my hotel was nowhere near Pike Place. So I had 0:02:50.560 --> 0:02:52.960 like a couple hours to burn, but I had all 0:02:53.000 --> 0:02:54.480 this luggage with me, so I was like, what do 0:02:54.520 --> 0:02:56.080 I do with this? I don't want to drag it around. 0:02:56.080 --> 0:02:57.800 So I was like, there must be an app, and 0:02:57.840 --> 0:03:00.440 so I searched up online. I found an app called Bounce, 0:03:01.040 --> 0:03:03.400 and it's kind of like an Airbnb, but for your luggage. 0:03:03.800 --> 0:03:05.560 So you go on the app, you find a location 0:03:05.720 --> 0:03:08.160 near you, and then it doesn't reveal the location until 0:03:08.200 --> 0:03:10.320 you pay. But it was like twenty bucks for a 0:03:10.320 --> 0:03:13.640 couple hours, and once you pay that they tell you 0:03:13.680 --> 0:03:15.680 where the location is. You walk over there and you 0:03:15.760 --> 0:03:17.359 leave your luggage with them. It was like a check 0:03:17.400 --> 0:03:19.880 in checkout process, kind of like leaving it at a hotel, 0:03:20.360 --> 0:03:22.440 but it could be anywhere, could be a hotel, could 0:03:22.440 --> 0:03:24.760 be a store. In this case, it was a store 0:03:25.600 --> 0:03:28.800 and it was great. It worked just as planned. It 0:03:28.880 --> 0:03:31.040 was a pretty incredible thing. So if you're traveling and 0:03:31.080 --> 0:03:33.440 you need to leave your luggage somewhere, check out Bounce. 0:03:33.880 --> 0:03:36.840 There is another alternative called a luggage Hero. I have 0:03:36.920 --> 0:03:38.760 not tested it, but it does something similar. 0:03:40.400 --> 0:03:40.680 Also. 0:03:40.720 --> 0:03:43.120 By the way, took a bus to my hotel. Afterwards, 0:03:43.240 --> 0:03:46.400 I ended up missing the stop. So I was so 0:03:46.520 --> 0:03:49.560 engrossed and listening to like a book on my phone 0:03:49.960 --> 0:03:52.640 that I missed the stop and I ended up walking 0:03:52.720 --> 0:03:53.960 like two miles to my hotel. 0:03:53.960 --> 0:03:54.480 But it was fine. 0:03:54.520 --> 0:03:56.880 It was so beautiful up there, so why was I 0:03:57.000 --> 0:04:00.000 up there? First event Monday morning it was called Microsoft 0:04:00.200 --> 0:04:04.120 Copilot plus PCs. That's what they unveiled. This is a 0:04:04.160 --> 0:04:07.680 new category of computers that are sort of built for 0:04:07.760 --> 0:04:11.720 the AI age. So these are computers with sixteen gigabytes 0:04:11.760 --> 0:04:15.960 of RAM standard like, that's the minimum to qualify, plus 0:04:15.960 --> 0:04:19.040 two hundred and fifty six gigabytes of storage, and then 0:04:19.240 --> 0:04:26.279 forty tops. NPU tops is trillions operations per second, so 0:04:26.320 --> 0:04:28.839 the computer has to have a minimum of those specs. Now, 0:04:28.920 --> 0:04:33.680 an NPU is a neural processing unit. All computers I'm sure, 0:04:33.680 --> 0:04:35.679 you've heard of a CPU that's kind of the main 0:04:35.800 --> 0:04:39.279 computing area. Then you've got a GPU which handles graphics. 0:04:39.480 --> 0:04:43.360 NPU Neural is now for AI, so this can handle 0:04:43.400 --> 0:04:47.599 a lot of AI operations on the computer. They also 0:04:47.680 --> 0:04:51.920 unveil two new computers in their lineup, the Surface Laptop 0:04:51.960 --> 0:04:55.159 and the Surface Pro. The Surface Laptop is you know, 0:04:55.200 --> 0:04:58.200 their standard laptop, and then the Surface Pro, of course 0:04:58.360 --> 0:05:02.640 is the tablet slash laptop. So it's got a detachable 0:05:02.720 --> 0:05:06.440 keyboard that's an optional accessory. Both of these computers start 0:05:06.440 --> 0:05:08.560 at nine hundred and ninety nine dollars. They're available on 0:05:08.640 --> 0:05:12.000 June eighteenth. I got to play with them, and you know, 0:05:12.640 --> 0:05:14.599 every time I play with one of these Surface pros, 0:05:14.640 --> 0:05:17.159 I'm always like, this is what I want. I want 0:05:17.279 --> 0:05:20.680 a tablet that doubles as a real computer because you 0:05:20.680 --> 0:05:24.320 get the full Windows you know, operating system on there, 0:05:24.320 --> 0:05:25.440 but you also get a tablet. 0:05:25.520 --> 0:05:28.160 So it's just such a cool way of doing things. 0:05:28.160 --> 0:05:31.000 And I remember when Microsoft came to the TV studio 0:05:31.600 --> 0:05:35.160 many many years ago. Panos Pine was the guy who 0:05:35.720 --> 0:05:38.000 kind of came up with this whole thing, and he 0:05:38.200 --> 0:05:39.880 was in the studio and he showed me this and 0:05:39.880 --> 0:05:43.520 I was like, what, how is this possible? Windows running 0:05:43.520 --> 0:05:48.240 on a tablet? What with a detachable keyboard. The interesting 0:05:48.279 --> 0:05:53.080 thing about these computers is they have snap Dragon processors inside. 0:05:53.600 --> 0:05:56.640 So I'm sure you've heard Intel inside for so many years. 0:05:56.960 --> 0:06:02.200 These are a Qualcomm San Diego company, this Qualcom Snapdragon processor. 0:06:02.520 --> 0:06:05.680 Microsoft said they had the technology first to enable this, 0:06:06.320 --> 0:06:08.600 and compared to MacBooks, they say these are going to 0:06:08.640 --> 0:06:12.479 be their fastest and best battery life. Yes, they made 0:06:12.480 --> 0:06:16.360 a lot of comparisons to the MacBooks, specifically the MacBook Air, 0:06:16.400 --> 0:06:18.320 which some people are challenging because they said, well, why 0:06:18.320 --> 0:06:20.839 didn't they compare it to the MacBook Pro. But the 0:06:20.880 --> 0:06:23.440 reality is these are more like a MacBook Air from 0:06:23.440 --> 0:06:27.080 what Microsoft is doing. And again, June eighteenth is when 0:06:27.120 --> 0:06:29.839 they go on sale. Now there are some new AI 0:06:29.960 --> 0:06:33.360 features built into all of these Copilot plus PCs. 0:06:33.360 --> 0:06:35.240 They're not just going to be from Microsoft. 0:06:35.320 --> 0:06:37.680 They also had them there from Acer and Lenovo and 0:06:38.320 --> 0:06:41.440 Asus and Samsung. But again they have to have those 0:06:41.480 --> 0:06:44.240 basic specs to qualify. But you're going to be hearing 0:06:44.279 --> 0:06:48.400 a lot about AI computers and specifically these Copilot Plus PCs, 0:06:48.440 --> 0:06:51.000 so now you know what they are. They also have 0:06:51.080 --> 0:06:55.440 this new feature called live captions. This can on device 0:06:55.760 --> 0:07:00.680 convert language into forty different languages, so spoken words can 0:07:00.720 --> 0:07:03.520 be converted. So they showed an example of a I 0:07:03.520 --> 0:07:06.040 guess it was a Microsoft Teams meeting, but everyone was 0:07:06.080 --> 0:07:08.880 speaking a different language and the computer was just translating 0:07:08.880 --> 0:07:12.040 it in real time. That was amazing. Then they showed 0:07:12.040 --> 0:07:14.679 a cool demo. This was Oh, it's just so cool. 0:07:15.040 --> 0:07:19.800 They showed someone playing Minecraft, another Microsoft property, but they were. 0:07:19.680 --> 0:07:21.320 Playing it with the help of AI. 0:07:21.520 --> 0:07:23.480 So they had instead of a friend playing with them, 0:07:23.680 --> 0:07:26.000 they had an AI voice and by the way, the 0:07:26.080 --> 0:07:28.800 smartest AI in the world because it knew how to 0:07:28.800 --> 0:07:30.960 do everything in the game. So you're playing the video 0:07:30.960 --> 0:07:32.320 game and you're saying, hey, how do I do this? 0:07:32.400 --> 0:07:34.840 How do I do that? And the AI is watching 0:07:34.880 --> 0:07:38.080 the video in real time, processing that information and giving 0:07:38.120 --> 0:07:40.840 you the information you need. So now I can actually 0:07:40.880 --> 0:07:44.480 play video games with my kids alongside them because I 0:07:44.560 --> 0:07:47.600 have a little AI boost. Now, the most controversial feature 0:07:47.720 --> 0:07:51.960 is called recall. This takes a snapshot of everything you 0:07:52.080 --> 0:07:56.000 do on your computer. Yes, a screenshot of everything you 0:07:56.120 --> 0:07:59.080 do every couple of seconds, so you can search for 0:07:59.160 --> 0:08:02.120 anything that you did on your computer later think about that. 0:08:02.640 --> 0:08:02.960 Yeah. 0:08:03.280 --> 0:08:06.000 Now they say that this happens on device, nothing is 0:08:06.040 --> 0:08:08.360 sent to the cloud. But there are a lot of 0:08:08.400 --> 0:08:12.440 privacy concerns associated with this because think about everything that 0:08:12.480 --> 0:08:15.160 you do on your computer, every word that's on there, 0:08:15.240 --> 0:08:18.040 every image that's on there, everything you look at and 0:08:18.080 --> 0:08:24.880 deal with, every file, every jpeg, every PowerPoint presentation, when 0:08:24.880 --> 0:08:27.520 you log into your bank account, it's all on your screen, 0:08:27.680 --> 0:08:31.400 the account numbers, the passwords whatever. Hopefully the passwords are 0:08:31.720 --> 0:08:34.880 asterisk doubt, but if you go to a document that 0:08:34.920 --> 0:08:37.360 has your passwords written in them, this would capture that. 0:08:37.559 --> 0:08:40.160 Now it is amazing for finding stuff. It is very fast, 0:08:40.200 --> 0:08:42.560 it is very easy, and they say that people spend 0:08:42.600 --> 0:08:45.000 about an hour a day at work just looking for 0:08:45.040 --> 0:08:46.959 stuff that they've done on their computer in the past 0:08:46.960 --> 0:08:49.880 that they can't find, and so this should make that easier. 0:08:50.440 --> 0:08:53.079 But obviously it is very controversial. It is turned on 0:08:53.200 --> 0:08:55.880 by default, and it does not record things like if 0:08:55.920 --> 0:08:59.000 you're in a private browsing session. You can exclude certain 0:08:59.000 --> 0:09:02.040 apps altogether, but there are some limitations on that, and 0:09:02.040 --> 0:09:04.120 people are going to quite frankly, forget that this is 0:09:04.200 --> 0:09:06.440 enabled on their computer. And you can think of the 0:09:06.440 --> 0:09:11.800 implications if someone gets this computer, or if someone's screen 0:09:11.880 --> 0:09:14.600 sharing this computer and they go ahead and search inside 0:09:14.600 --> 0:09:18.040 this recall, there could be some very sensitive information on there. 0:09:18.520 --> 0:09:20.400 You can turn it off if you want, but again 0:09:20.440 --> 0:09:22.600 it is going to be turned on by default on 0:09:22.679 --> 0:09:25.600 these new Windows Copilot plus PCs. This is not a 0:09:25.640 --> 0:09:29.000 feature that's coming to previous computers. This is only moving 0:09:29.080 --> 0:09:31.960 forward with Windows now. By the way, there is an 0:09:32.000 --> 0:09:35.200 app on the Mac called rewind Ai, So of course 0:09:35.240 --> 0:09:37.319 I went home and had to install that. So I've 0:09:37.320 --> 0:09:39.079 had it on my computer now for the past couple 0:09:39.080 --> 0:09:44.200 of days, and it's just kind of very similar. In fact, 0:09:44.200 --> 0:09:46.160 it can even record audio too, so if you have 0:09:46.160 --> 0:09:49.040 a Zoom meeting, it will record all the audio of 0:09:49.040 --> 0:09:52.600 your Zoom meeting. So this is what AI enables, enables, 0:09:52.640 --> 0:09:57.360 a limitless capture of everything. I also attended Microsoft Build 0:09:57.400 --> 0:10:01.280 while I was up there in Seattle. Maltman, CEO of 0:10:01.559 --> 0:10:04.800 Open Ai, came up on stage Big Surprise. His main 0:10:04.840 --> 0:10:08.679 takeaway he encouraged developers and startups to leverage the current 0:10:08.720 --> 0:10:12.840 AI boom, comparing it to past tech revolutions like mobile 0:10:13.040 --> 0:10:17.040 and internet. All right, coming up on today's show, Google 0:10:17.360 --> 0:10:22.520 is having some issues implementing its new AI search overviews. 0:10:23.240 --> 0:10:25.600 But first it is your turn. Let's get some of 0:10:25.600 --> 0:10:28.360 your calls in at triple eight rich one oh one. 0:10:28.840 --> 0:10:32.080 That's eight eight eight seven four to two four one 0:10:32.200 --> 0:10:33.600 zero one. Give me a call if you have a 0:10:33.640 --> 0:10:36.840 question about technology. My name is rich d'miro and you 0:10:37.040 --> 0:10:46.640 are listening to rich on Tech. Welcome back to rich 0:10:46.720 --> 0:10:49.319 on Tech. Rich Demiro here hanging out with you talking 0:10:49.480 --> 0:10:55.240 technology on a Memorial Day weekend. The website for the 0:10:55.320 --> 0:11:00.719 show richon Tech dot tv coming up soon, we'll have 0:11:01.000 --> 0:11:05.120 Ben bheran CEO and principal analyst at Creative Strategies, to 0:11:05.160 --> 0:11:09.760 talk more about the Microsoft Copilot Plus PCs we just 0:11:09.880 --> 0:11:14.000 talked about. Phone number eight eight eight Rich one one 0:11:14.160 --> 0:11:18.240 eight eight eight seven four to two four one zero one. 0:11:18.400 --> 0:11:21.240 If you want a link to something I mentioned on 0:11:21.280 --> 0:11:24.920 the show, go to the website and tap the light 0:11:25.000 --> 0:11:28.480 bulb that will bring you to the direct links. And 0:11:28.520 --> 0:11:30.160 if you want to play with something kind of fun, 0:11:30.600 --> 0:11:34.600 I've been building a rich on Tech GPT, so this 0:11:34.679 --> 0:11:38.040 is programmed with all of the transcripts of this radio show, 0:11:38.080 --> 0:11:40.680 so you can search for something that I've mentioned on 0:11:40.760 --> 0:11:46.120 the show. I think it works for anyone using chat GBT, 0:11:46.440 --> 0:11:48.640 so check it out. It's on the website. Rich on 0:11:48.720 --> 0:11:49.400 tech dot TV. 0:11:50.880 --> 0:11:54.040 Let's go to Bill in Julian. Bill, you're on with Rich. 0:11:55.040 --> 0:11:55.240 Hi. 0:11:55.280 --> 0:11:55.840 Can you hear me? 0:11:55.920 --> 0:11:56.120 Rich? 0:11:56.280 --> 0:11:58.080 I can hear you. Great, Welcome to the show. 0:11:59.440 --> 0:11:59.800 Thanks. 0:12:00.240 --> 0:12:03.640 I'm a long time listener, first time caller, and I 0:12:03.679 --> 0:12:06.280 have the honor of being the least technical person that's 0:12:06.280 --> 0:12:07.280 ever called your show. 0:12:07.520 --> 0:12:09.880 Okay, well, okay, well I'm going to mark you down 0:12:09.880 --> 0:12:10.480 for that. Okay. 0:12:11.080 --> 0:12:13.280 I still have a car that has a factory option 0:12:13.400 --> 0:12:18.000 record player in it. I'm seventy five years old, and 0:12:18.000 --> 0:12:22.880 what I'm looking for is a simple color printer. Now. 0:12:22.920 --> 0:12:25.840 The only problem is the only thing I have here 0:12:25.920 --> 0:12:29.200 up in the mountains is a Samsung Android phone. I 0:12:29.200 --> 0:12:32.200 don't have a computer with the Internet with Wi Fi, 0:12:32.679 --> 0:12:35.480 so I need a hook to the printer somehow just 0:12:35.520 --> 0:12:37.120 from my phone. Is that possible? 0:12:37.440 --> 0:12:41.400 Yes, there is a feature called Wi Fi Direct on 0:12:42.200 --> 0:12:45.280 some of these printers, and so I would recommend looking 0:12:45.320 --> 0:12:47.960 for a printer that supports Wi Fi Direct. And what 0:12:48.000 --> 0:12:52.200 you'll do is your printer will will admit a Wi 0:12:52.240 --> 0:12:55.320 Fi signal and then your phone will connect to that 0:12:55.400 --> 0:12:59.120 Wi Fi signal and once it's connected in LinkedIn. You 0:12:59.160 --> 0:13:01.679 can send whatever you need over to that printer. So 0:13:02.360 --> 0:13:05.520 I know that some of the hps do that. You know, 0:13:05.920 --> 0:13:08.480 if you can go to a costco nearby, I always 0:13:08.520 --> 0:13:10.640 think they have a one or two good printers. 0:13:10.760 --> 0:13:13.920 I bought mine there. I've got the HP Office Jet Pro. 0:13:14.720 --> 0:13:17.000 I think i've last year's model looks like the current 0:13:17.800 --> 0:13:20.880 I'm looking at wirecutter here. Current popular model is the 0:13:21.080 --> 0:13:25.559 ninety fifteen E. That's highly rated. You can do a 0:13:25.640 --> 0:13:27.640 laser printer if you just want something that's going to 0:13:27.679 --> 0:13:31.720 be much more expensive. You're looking at spending around two hundred. 0:13:32.200 --> 0:13:34.200 So there are other printers. You can get a printer 0:13:34.280 --> 0:13:36.440 for a lot cheaper. I've seen them for like, you know, 0:13:36.480 --> 0:13:38.720 one hundred bucks at Best Buy something like that. But 0:13:38.920 --> 0:13:42.520 just remember before you buy the printer to look at 0:13:42.559 --> 0:13:45.160 the price of the ink, because that is where they 0:13:45.160 --> 0:13:47.520 get you. This is a razor blade model. The razor 0:13:47.559 --> 0:13:51.600 blade is very expensive. The handle is very cheap. So 0:13:52.440 --> 0:13:53.760 but that's what you want to look for. You want 0:13:53.800 --> 0:13:57.840 to look for that Wi Fi direct connectivity, and that 0:13:57.920 --> 0:14:00.080 should be the easiest way to do that. And and 0:14:00.800 --> 0:14:04.600 just that's pretty much all you need. So thanks for the. 0:14:04.559 --> 0:14:06.000 Call, Bill, I appreciate it. 0:14:06.000 --> 0:14:09.880 We got we're actually we're fact checking the record player 0:14:10.080 --> 0:14:13.080 in the car and Kim just sent me a screenshot 0:14:13.800 --> 0:14:17.760 and I don't know if this is real. Did they 0:14:17.840 --> 0:14:20.800 used to have record players as an option? And Google's 0:14:20.840 --> 0:14:23.920 AI overview says, yes, record players were an option in 0:14:23.960 --> 0:14:27.000 cars in the nineteen fifties and nineteen sixties, But that's 0:14:27.040 --> 0:14:29.400 an AI overview, so that could be wrong because we're 0:14:29.400 --> 0:14:31.560 going to talk about how Google's having some trouble with that. 0:14:33.320 --> 0:14:36.000 I don't know, because I had a CD player in 0:14:36.040 --> 0:14:38.000 my car and that thing would skip. Can you imagine 0:14:38.040 --> 0:14:41.080 a record player that would be like you couldn't Maybe 0:14:41.080 --> 0:14:44.920 they had smoother roads back then. Thanks for the call, Bill, 0:14:45.000 --> 0:14:49.960 appreciate it. Let's go to Rick in Rick and Pasadena. Rick, 0:14:50.000 --> 0:14:50.720 you're on with Rich. 0:14:51.720 --> 0:14:54.120 Hey, Rich, never question AI. If they told you what, 0:14:54.160 --> 0:14:55.920 it's got to be true. But be that as it may. 0:14:56.560 --> 0:14:59.440 A dissatisfied cell phone customer and I'm sure I'm the 0:14:59.480 --> 0:15:01.320 only guy who' ever had a problem with his cell 0:15:01.320 --> 0:15:04.960 phone provider. And my problem is six years ago, T 0:15:05.160 --> 0:15:08.600 Mobile offered a plan called fifty five plus and the 0:15:08.640 --> 0:15:11.120 come on was sign up for this plan. We'll give 0:15:11.160 --> 0:15:14.040 you two lines of phone for sixty bucks a month, 0:15:14.440 --> 0:15:19.520 and that's unlimited talk, text and data, including taxes and 0:15:19.600 --> 0:15:22.880 fees sixty bucks a month. And the icing on a 0:15:22.960 --> 0:15:26.000 cake is this rate is guaranteed for life. It's a 0:15:26.040 --> 0:15:28.200 price a lot, guaranteed for life. They said, we can't 0:15:28.280 --> 0:15:30.720 change the rate, only you can. It sound it too 0:15:30.720 --> 0:15:33.480 good to be true. I signed on anyway, kind of 0:15:33.560 --> 0:15:35.160 was convinced it was too good to be true when 0:15:35.160 --> 0:15:37.040 a couple months later they bumped the price on the 0:15:37.040 --> 0:15:39.400 plan to seventy not for me the grandfathered me in, 0:15:39.440 --> 0:15:41.960 but for new customers with seventy, So that affirmed in 0:15:42.000 --> 0:15:44.080 me I had a good deal. Now, in the years since, 0:15:44.120 --> 0:15:47.680 I've seen better deals. My own ISP offered me a 0:15:47.720 --> 0:15:50.440 free phone for a year at zero cost if i'd 0:15:50.440 --> 0:15:52.400 sign on with them. So if I took those two 0:15:52.440 --> 0:15:54.400 lines and went to my ISP, I could have saved 0:15:54.400 --> 0:15:56.600 seven hundred and twenty and last year. But I knew 0:15:56.640 --> 0:15:58.120 they were going to bump that up later, so I 0:15:58.160 --> 0:16:01.320 wanted to stick with T Mobile with locked for life. 0:16:01.440 --> 0:16:04.280 But guess what, Yeah, this week they texted me. It's 0:16:04.360 --> 0:16:06.920 not locked for life. They're saying next month it's going 0:16:06.920 --> 0:16:09.480 to go up by five bucks per line. And I 0:16:09.600 --> 0:16:12.200 called their customer service and they said, we're sorry, and 0:16:12.240 --> 0:16:14.400 I said this was guaranteed for life. They said, we know, 0:16:14.520 --> 0:16:16.440 but prices go up. I go, yeah, that's why I 0:16:16.440 --> 0:16:18.240 signed on. I knew prices were going to go up. 0:16:18.360 --> 0:16:20.400 I didn't want to be subject to that. And they said, 0:16:20.400 --> 0:16:23.320 basically lovingly, you're out of luck. So I was curious 0:16:23.520 --> 0:16:25.080 if you had any idea of what I could do 0:16:25.120 --> 0:16:25.800 to push back. 0:16:26.200 --> 0:16:30.560 Well, so you're not the only one this rate hike. 0:16:30.640 --> 0:16:32.320 I had it in my plans to talk about it 0:16:32.360 --> 0:16:35.760 this week. Yeah, they're increasing lines by five dollars per month, 0:16:35.800 --> 0:16:38.960 and then connected devices by two dollars. The funny thing 0:16:39.000 --> 0:16:43.320 is T Mobile is being very not very forthcoming about 0:16:43.360 --> 0:16:46.440 which lines are affected, because they did have, you know, 0:16:46.560 --> 0:16:49.000 over the years, especially as they were the on carrier, 0:16:49.280 --> 0:16:51.720 they had so many deals and so many promotions and 0:16:51.760 --> 0:16:53.840 so many like you know, hey, we're never going to 0:16:53.880 --> 0:16:56.640 raise these rates. But of course, here's how I think 0:16:56.640 --> 0:17:00.240 they're getting around it. They're not raising the price of 0:17:00.280 --> 0:17:04.680 the plan. They're adding a five dollars fee every month, 0:17:04.720 --> 0:17:07.720 and I think that's how they're getting around it. My 0:17:07.880 --> 0:17:10.800 best advice is to shop around, look at some NV 0:17:10.920 --> 0:17:13.919 and o's. I know T Mobile owns Mike Mobile, but 0:17:14.000 --> 0:17:17.520 they've got some pretty good prices. But I'll talk more 0:17:17.560 --> 0:17:19.160 about this a little bit. I got a head to break, 0:17:19.240 --> 0:17:21.280 but coming up, we're going to talk more about the 0:17:21.440 --> 0:17:23.600 Microsoft Copilot plus PCs. 0:17:23.680 --> 0:17:27.720 This is rich on Tech. Welcome back to rich On Tech. 0:17:27.800 --> 0:17:31.720 Rich Demiro here in Seattle, Washington, site of Microsoft Build. 0:17:32.400 --> 0:17:35.880 Joining me now is Ben Baheran. He is a technology 0:17:35.920 --> 0:17:39.960 industry analyst and CEO of Creative Strategies. Ben, thanks for 0:17:40.040 --> 0:17:40.399 joining me. 0:17:40.560 --> 0:17:41.600 Yeah, I'm happy to be here. 0:17:41.920 --> 0:17:43.439 So let's talk Microsoft. 0:17:43.520 --> 0:17:46.280 Obviously, it is an all out AI war right now. 0:17:46.960 --> 0:17:48.719 How are they fending for themselves? 0:17:49.119 --> 0:17:50.480 I think they're very well positioned. 0:17:50.520 --> 0:17:52.320 I mean, if you think of all of the platforms 0:17:52.359 --> 0:17:54.560 that are out there right, there's three as a whole. 0:17:54.600 --> 0:17:57.600 They get a consumer platform, you got Microsoft, Android, and Apple. 0:17:58.119 --> 0:18:01.639 And while Android continues to have some features, right, what 0:18:01.720 --> 0:18:04.240 you use Aion with your mobile phone we don't know yet, 0:18:04.240 --> 0:18:06.960 but there's clearly tons of productivity use cases. It seems 0:18:07.000 --> 0:18:09.680 like the business world, the enterprise world, is ready for 0:18:10.000 --> 0:18:12.879 more AI adoption to bring people more productivity. So it 0:18:12.880 --> 0:18:15.119 seems like Windows is just in a really great spot, 0:18:15.560 --> 0:18:17.159 and so because of that, they're they're going to be 0:18:17.160 --> 0:18:19.520 super competitive. And then now you look at what's going 0:18:19.520 --> 0:18:23.080 on a build from features coming to Windows with Copilot PCs, 0:18:23.359 --> 0:18:25.400 and then again all of the developer tools they're bringing 0:18:25.400 --> 0:18:27.679 both to Windows and in the cloud side to just 0:18:27.720 --> 0:18:30.560 create this environment for people to rate next generation apps for. 0:18:31.240 --> 0:18:35.159 So Microsoft's in an interesting position because they are very enterprise, 0:18:35.520 --> 0:18:38.000 very business oriented, but they also have a very good 0:18:38.160 --> 0:18:40.040 consumer side of their business as well. 0:18:40.119 --> 0:18:41.840 Is that pretty unique? 0:18:42.000 --> 0:18:42.280 Yeah? 0:18:42.320 --> 0:18:44.959 I mean I think their scale is you know, obviously 0:18:45.080 --> 0:18:46.840 huge in the enterprise. When you look at Windows, right, 0:18:46.880 --> 0:18:49.800 they use numbers today like a billion Windows PCs. I 0:18:49.840 --> 0:18:52.159 mean I think the Windows install base of PCs is 0:18:52.240 --> 0:18:54.000 larger than that. It might be one one point three 0:18:54.080 --> 0:18:55.440 one point four billion devices. 0:18:56.080 --> 0:18:57.040 That's a lot of devices. 0:18:57.040 --> 0:18:59.320 And that's not just all enterprise, right, maybe sixty percent 0:18:59.359 --> 0:19:02.480 of that is cannsumers all over the world, so India, China, 0:19:02.600 --> 0:19:05.040 you know, even developed developing parts of the world. So 0:19:05.119 --> 0:19:08.240 to have a good consumer basis is relevant, and they 0:19:08.240 --> 0:19:11.240 straddle that fence at scale probably more than most people, right. 0:19:11.240 --> 0:19:12.840 I think if we were talking about Apple we'd say, well, 0:19:12.840 --> 0:19:17.359 they largely scale in consumer, not in enterprise, whereas Microsoft 0:19:17.760 --> 0:19:19.840 scales both of those those categories. 0:19:20.280 --> 0:19:23.600 So I mentioned we're here at Microsoft Build, so explain 0:19:23.640 --> 0:19:25.359 what Microsoft Build is all about. 0:19:25.520 --> 0:19:25.760 Sure. 0:19:25.880 --> 0:19:27.960 So Build, which is actually a really great name for 0:19:28.000 --> 0:19:30.880 the conference of what it is is designed to talk 0:19:30.880 --> 0:19:33.359 about the tools and share new tools for developers to 0:19:33.440 --> 0:19:36.920 build new things on Windows and or in their apps 0:19:37.080 --> 0:19:40.320 in the cloud. So it's a developer event and very 0:19:40.400 --> 0:19:42.919 very similarly if you follow apples developer events, like you 0:19:42.920 --> 0:19:45.399 know worldwide developer conferences, it's like that they want to 0:19:45.400 --> 0:19:48.640 release new tools, new APIs that let developers take advantage 0:19:48.680 --> 0:19:50.960 of those any hardware that they're bringing right at the 0:19:50.960 --> 0:19:53.240 server or the client level, and then write a whole 0:19:53.240 --> 0:19:54.320 host of new software. 0:19:54.960 --> 0:19:58.840 And today they had Open AI CEO Sam Altman on stage. 0:19:58.840 --> 0:20:01.000 It was kind of a surprise. What did you make 0:20:01.080 --> 0:20:02.679 of what he said? 0:20:03.200 --> 0:20:05.840 I mean, I think Sam's a good visionary just to 0:20:05.880 --> 0:20:08.440 talk about the category of AI. A lot of questions 0:20:08.440 --> 0:20:11.040 come up right around responsible AI, which I think Microsoft's 0:20:11.040 --> 0:20:13.280 continuing to try to be a leader in. They don't 0:20:13.320 --> 0:20:15.920 want these things going off the rails and leading giving 0:20:15.920 --> 0:20:19.440 people misinformation or teaching people things that's you know. 0:20:19.359 --> 0:20:20.320 Not actually correct. 0:20:20.359 --> 0:20:24.760 So they're trying to have a really solid, responsible AAI story, 0:20:24.800 --> 0:20:26.399 and so you kind of see some of those questions 0:20:26.440 --> 0:20:29.000 come in about as those models get bigger, as they 0:20:29.040 --> 0:20:31.159 get smarter, as these as our computers get to know 0:20:31.200 --> 0:20:33.639 you more, all this needs to happen in a responsible 0:20:33.640 --> 0:20:36.760 way and in a way that adds value to humans 0:20:36.760 --> 0:20:39.760 and their computing devices. So the conversation spans sort of 0:20:39.760 --> 0:20:41.879 those things. But obviously he you know, he wants to 0:20:41.880 --> 0:20:44.440 talk about the big shiny we're moving to an era 0:20:44.480 --> 0:20:47.160 where artificial tellgent gets even smarter and knows you even more, 0:20:47.200 --> 0:20:49.680 and so Microsoft tries to balance that with you know, 0:20:49.720 --> 0:20:51.440 we want to do this responsibly and make sure that 0:20:51.480 --> 0:20:53.600 we bring it to people in a responsible way. 0:20:54.080 --> 0:20:55.600 Let's talk about these computers. 0:20:55.880 --> 0:21:00.720 Microsoft unveiled a new category they are calling copilot plus PCs. 0:21:01.240 --> 0:21:03.280 How do you explain what that is? Sure? 0:21:03.400 --> 0:21:06.680 So, so what makes this sort of pivot point unique 0:21:06.840 --> 0:21:10.159 is this is the first time, I mean in recent memory, 0:21:10.200 --> 0:21:13.480 if not in a really forever that you sort of 0:21:13.480 --> 0:21:16.119 had a capability in Windows that you can't get on 0:21:16.359 --> 0:21:19.400 old machines. You need an entirely new class of hardware 0:21:19.800 --> 0:21:22.359 to get all these new AI experiences. One of the 0:21:22.359 --> 0:21:25.160 features called Recall, which just helps you basically have. 0:21:25.119 --> 0:21:25.960 A much more. 0:21:27.480 --> 0:21:30.919 Rich way to find information on your on your devices. 0:21:31.680 --> 0:21:33.640 You know, you lost a file and you only remembered 0:21:33.680 --> 0:21:36.399 part of the name, and or you saw something on 0:21:36.720 --> 0:21:39.960 you know, Amazon three days ago, a red you know shoes, 0:21:40.000 --> 0:21:42.120 and you can just say I was looking at red 0:21:42.119 --> 0:21:43.680 shoes a couple of days ago. 0:21:43.720 --> 0:21:45.840 Help me find It'll bring that up right. So it 0:21:45.880 --> 0:21:47.840 has this memory right, that's very well, but that. 0:21:47.800 --> 0:21:50.399 Requires a ton of new compute and so this is 0:21:50.440 --> 0:21:52.800 the first time that this new category of PCs has 0:21:52.840 --> 0:21:56.520 come out where you really need all this new processing 0:21:56.560 --> 0:21:59.960 power that's coming from Qualcomm in this first product Excellent 0:22:00.160 --> 0:22:02.760 and Xcelle Plus, and then we're coming from Intel and 0:22:02.840 --> 0:22:04.280 a m D at the end of at the end 0:22:04.280 --> 0:22:06.240 of the year. So there's going to be a very 0:22:06.280 --> 0:22:11.040 big distinction between new classes of capabilities and old and 0:22:11.280 --> 0:22:13.919 they're hoping that people buy into this new category of 0:22:13.960 --> 0:22:16.240 PC and are willing to use all these new features 0:22:16.240 --> 0:22:19.440 and understand all the performance needs that comes with it. 0:22:19.960 --> 0:22:21.800 So do you think it's a way to convince people 0:22:21.880 --> 0:22:24.360 to buy a new computer or is there something greater 0:22:24.520 --> 0:22:25.120 happening here? 0:22:25.880 --> 0:22:28.080 I mean, I think they're trying to set themselves up 0:22:28.200 --> 0:22:31.879 for really the AI era in terms of hardware. You know, 0:22:31.920 --> 0:22:34.399 I don't expect this to you know, somebody bought a 0:22:34.400 --> 0:22:36.600 computer three years ago and goes, I need that for 0:22:36.680 --> 0:22:39.680 the new one. But there are a lot of computers 0:22:39.720 --> 0:22:41.520 out there that are five six years old and people 0:22:41.520 --> 0:22:44.119 who've just been like, just been waiting, you know, I 0:22:44.119 --> 0:22:46.080 don't I don't need to make the jump. 0:22:46.240 --> 0:22:48.040 And hopefully this is attractive to them. 0:22:47.880 --> 0:22:51.199 As enough new features that looks interesting enough that'll kind 0:22:51.240 --> 0:22:53.840 of move some of that lagging base over who have 0:22:53.920 --> 0:22:57.200 been delaying those refreshes into a into into new computers. 0:22:57.359 --> 0:22:59.080 And then obviously there's an enterprise side of this, right, 0:22:59.200 --> 0:23:01.919 Enterprise cycles pretty straightforward in terms of a three to 0:23:01.960 --> 0:23:05.800 four year cadence, and for them, right they're already making 0:23:05.800 --> 0:23:10.080 investments in AI, in the infrastructure and for their employees. 0:23:10.119 --> 0:23:12.160 These things slot into that for them to future prove 0:23:12.200 --> 0:23:15.000 future products for and then start to deploy some of 0:23:15.000 --> 0:23:17.639 their AI strategies to improve productivity of their employees. 0:23:18.359 --> 0:23:20.919 Now, I found it pretty interesting that these computers, at 0:23:21.040 --> 0:23:24.439 least the Microsoft Surface Laptop and the surface pro feature. 0:23:24.560 --> 0:23:29.680 A Qualcomm snap Dragon processor, not an Intel processor. Why 0:23:29.720 --> 0:23:32.000 do you think they went with Qualcom, who's not necessarily 0:23:32.080 --> 0:23:35.200 known for making desktop processors. 0:23:35.440 --> 0:23:37.040 Yeah, so there's a number of these reasons. 0:23:37.720 --> 0:23:40.600 And Qualcom has two skews, so it's the ex Elite 0:23:40.720 --> 0:23:42.040 and then X plus. 0:23:43.040 --> 0:23:44.359 The main thing that. 0:23:44.760 --> 0:23:48.280 Microsoft was sort of communicating yesterday was to do all 0:23:48.320 --> 0:23:51.040 these wonderful AI features. It requires and this number is 0:23:51.080 --> 0:23:52.800 not going to make a ton of sense to maybe 0:23:52.840 --> 0:23:56.640 anybody listening, but it requires forty tops, which is trillions 0:23:56.640 --> 0:24:00.160 of operations per second and dedicated to this new blocked 0:24:00.160 --> 0:24:03.000 the NPU. So you had CPUs before, people probably familiar 0:24:03.000 --> 0:24:05.040 with that. You get a GPU, people, and now these 0:24:05.040 --> 0:24:06.760 things come with NPUs, so. 0:24:06.680 --> 0:24:09.120 CPU central processing you it's kind of like the heart 0:24:09.160 --> 0:24:12.760 of it GPU graphics. Now NPU is neural, which is 0:24:12.800 --> 0:24:14.639 more like what AI. Yeah, it's AI. 0:24:14.720 --> 0:24:17.280 It's a different set of cores and it's just designed 0:24:17.320 --> 0:24:21.040 to run these very sophisticated AI applicant applications. So many 0:24:21.080 --> 0:24:23.520 of the features that you see, really if anybody shows 0:24:23.600 --> 0:24:26.879 shows AI is taking advantage of these neural processing you 0:24:26.880 --> 0:24:30.159 know units this block on the SFC and just to 0:24:30.200 --> 0:24:32.239 do it. Microsoft needed to have what they're saying, right 0:24:32.320 --> 0:24:35.760 is more than forty tops, and Qualtcum is the only 0:24:35.800 --> 0:24:39.720 product out there that has forty NPU tops capable of 0:24:39.760 --> 0:24:41.320 handling these AI workloads. 0:24:41.359 --> 0:24:42.360 So they made the point. 0:24:42.480 --> 0:24:45.439 Intel and a m D will have it eventually, but 0:24:45.560 --> 0:24:48.080 Qualcomm had that capability today and then and then the 0:24:48.080 --> 0:24:51.159 other benefit that Qualtcom has is the battery life on 0:24:51.200 --> 0:24:53.879 these machines is just so much more significant than what 0:24:54.000 --> 0:24:57.200 existed on competitive platforms. And obviously that's been a big 0:24:57.240 --> 0:24:59.520 story for max. Right, you just get really good battery 0:24:59.560 --> 0:25:02.800 life on They also run ARM, which is what Qualcomm does, 0:25:03.520 --> 0:25:05.920 so it's going to put the position itself very well 0:25:06.000 --> 0:25:08.919 against Apple as well. And Microsoft knew that, and they 0:25:09.000 --> 0:25:10.840 knew that Qualcom being on ARM put them in a 0:25:10.840 --> 0:25:12.119 really good spot to compete. 0:25:12.520 --> 0:25:14.520 And I guess this is sort of a dumb question, 0:25:14.600 --> 0:25:15.919 but I think it's what a lot of people are 0:25:15.920 --> 0:25:18.200 going to be wondering. So if I get an AIPC, 0:25:18.640 --> 0:25:21.199 is it gonna make chat GPT faster on my computer? 0:25:21.480 --> 0:25:23.920 Or is that not really what we're talking about here? 0:25:24.080 --> 0:25:25.919 Yeah, it's not. I think that's not the part of it. 0:25:25.920 --> 0:25:27.840 I think it's new experiences. Right when you look at 0:25:27.880 --> 0:25:30.679 things like recall Microsoft to feature you can't that's not 0:25:30.720 --> 0:25:32.760 even chat gbt like you can't do that. That's just 0:25:32.800 --> 0:25:35.280 being able to use your computer in a natural way 0:25:35.280 --> 0:25:38.359 to help you find objects, documents, things you might have 0:25:38.520 --> 0:25:41.600 forgotten about right three days ago, calendar. So those are 0:25:41.600 --> 0:25:44.159 just unique features. That's not chat gbt R. And I 0:25:44.160 --> 0:25:46.919 think the world is bigger than chat gbt. There's a 0:25:46.920 --> 0:25:50.320 whole lot of new features coming. The point is all 0:25:50.359 --> 0:25:52.480 of this is going to make using your computer easier 0:25:52.480 --> 0:25:55.280 for you and help make you more productive or get 0:25:55.280 --> 0:25:57.800 more done. And that's just that's what computers exist for. 0:25:58.080 --> 0:26:00.560 And so that that step function forward is exciting. 0:26:01.240 --> 0:26:04.240 And a note about the recall privacy wise, are people 0:26:04.359 --> 0:26:07.159 ready to have an entire record of everything they do 0:26:07.240 --> 0:26:09.040 on their computer at all times? 0:26:09.359 --> 0:26:09.560 Yeah? 0:26:09.560 --> 0:26:11.760 I think that, But there's privacy levers. You can tune, right, 0:26:11.800 --> 0:26:13.920 you can turn this off, you can hide certain websites. 0:26:13.960 --> 0:26:15.679 So I do think that there's going to take a 0:26:15.680 --> 0:26:18.120 little bit of learning curve for that. But the fact 0:26:18.160 --> 0:26:20.480 that you are in control of that privacy means that 0:26:20.680 --> 0:26:22.239 you know it's really up to you, right, you can 0:26:22.359 --> 0:26:24.920 use it or not use it. Enterprises again can turn 0:26:24.960 --> 0:26:28.160 it off, but when shifts like this happen, we sort 0:26:28.200 --> 0:26:29.840 of just have to adapt and get used to it. 0:26:30.080 --> 0:26:31.520 And that's where I think we're at right now and 0:26:31.560 --> 0:26:34.160 just sort of step one just understanding what these things 0:26:34.200 --> 0:26:34.880 can do for us. 0:26:35.720 --> 0:26:35.920 Ben. 0:26:35.960 --> 0:26:38.040 How can folks follow you online? 0:26:38.119 --> 0:26:40.720 Yeah, so easiest way is on is on Twitter. I 0:26:40.720 --> 0:26:43.640 don't call it X, but it's Twitter. Ben at Ben 0:26:43.680 --> 0:26:47.320 behern is my is my Twitter, and then Creative Strategies 0:26:47.400 --> 0:26:49.080 is the website where we post a lot of our 0:26:49.119 --> 0:26:50.159 research and analysis. 0:26:50.200 --> 0:26:52.400 To Ben, thanks so much for joining me here in Seattle. 0:26:52.480 --> 0:26:53.600 Yeah, thanks for having me anytime. 0:26:53.640 --> 0:26:55.320 All right, let's get back to those phone lines. 0:26:55.359 --> 0:26:58.040 Triple eight rich one O one eight eight eight seven 0:26:58.160 --> 0:27:00.520 four to two four one zero zero one. 0:27:00.640 --> 0:27:02.840 You are listening to rich on Tech. 0:27:05.240 --> 0:27:08.560 Welcome back to rich on Tech. Rich Demiro here hanging 0:27:08.600 --> 0:27:11.600 out with you on this Memorial Day weekend at Triple 0:27:11.680 --> 0:27:15.800 eight rich one oh one eight eight eight seven four 0:27:15.840 --> 0:27:20.520 to two four one zero one. The website is rich 0:27:20.760 --> 0:27:24.040 on Tech dot tv. Once you're there, you can sign 0:27:24.119 --> 0:27:26.920 up for my newsletter. You can also follow me on 0:27:26.960 --> 0:27:30.879 social media. I am at rich on Tech. Also, I'm 0:27:30.880 --> 0:27:33.280 gonna have some details. We've got a friend of a show, 0:27:33.359 --> 0:27:35.560 friend of the show, Matt Swider, He's been a guest. 0:27:35.560 --> 0:27:37.640 He runs the shortcut dot com. 0:27:38.080 --> 0:27:40.120 He's got a cool deal where he's given away these 0:27:40.400 --> 0:27:44.639 Samsung Smart Tag twos for a buck instead of the 0:27:44.720 --> 0:27:48.119 usual thirty dollars. So I got mine, Bobo's getting his. 0:27:48.720 --> 0:27:51.480 I'll give you details on how to get that deal 0:27:51.600 --> 0:27:53.760 in just a moment, but first let's go to Michelle. 0:27:55.359 --> 0:27:57.600 Michelle in Long Beach. You are on with Rich. 0:27:58.640 --> 0:27:59.280 Hi. Rich. 0:28:00.400 --> 0:28:03.600 One of your previous callers said he was the least 0:28:04.320 --> 0:28:05.359 technical people. 0:28:05.960 --> 0:28:09.760 Okay, you are you challenging that. You're challenging Bill and 0:28:09.840 --> 0:28:12.280 Julian to be the least technical person. 0:28:12.800 --> 0:28:17.480 Oh, by the way, record players were in cars. 0:28:17.640 --> 0:28:19.639 Oh yes, I meant to hold on. Let me read that. 0:28:19.720 --> 0:28:23.360 So Stan Word wrote to me. He said they came 0:28:23.359 --> 0:28:26.040 out in nineteen fifty seven Chrysler products. They were the 0:28:26.080 --> 0:28:29.000 first ones to offer a phonograph. 0:28:29.040 --> 0:28:32.760 It's a JC Whitney forty five record player. So I 0:28:32.800 --> 0:28:33.119 don't know. 0:28:33.440 --> 0:28:36.880 I'm still suspect of this because I can't imagine how 0:28:36.920 --> 0:28:38.720 badly these things skipped in cars. 0:28:38.760 --> 0:28:40.200 But oh much to suck. 0:28:40.480 --> 0:28:42.600 Yeah, they still offered. 0:28:42.240 --> 0:28:44.200 It, but I guess they didn't know what they didn't have. 0:28:44.240 --> 0:28:46.880 They didn't know that we'd have MP three's and CDs 0:28:47.000 --> 0:28:47.800 and all. 0:28:47.960 --> 0:28:48.160 You know. 0:28:48.200 --> 0:28:50.240 Now we have streaming and satellite and radio. I mean, 0:28:50.280 --> 0:28:53.040 there's just so many things. But how can I help you? Michelle? 0:28:53.760 --> 0:28:59.480 Okay? On my Apple phone, every time I try to 0:28:59.600 --> 0:29:04.520 act add an app, even though it's a free app, 0:29:04.560 --> 0:29:11.160 even it says payment not complete. And I've added, you know, 0:29:11.600 --> 0:29:17.640 credit cards because in the Apple Pay I had some 0:29:18.600 --> 0:29:23.200 credit cards that had expired, so I deleted those and 0:29:23.360 --> 0:29:26.560 added the current ones. It still won't let me add 0:29:26.560 --> 0:29:27.040 an app. 0:29:28.120 --> 0:29:29.719 Okay, Well, what's going on? 0:29:29.920 --> 0:29:32.800 So you know, you do have to if there's any 0:29:32.840 --> 0:29:35.400 sort of issue with your payment information, they're not going 0:29:35.480 --> 0:29:37.360 to let you download even a free app, and so 0:29:37.480 --> 0:29:39.040 that's probably what's happening here. 0:29:39.400 --> 0:29:39.600 Now. 0:29:39.680 --> 0:29:44.280 Apple Pay is separate from your payment for the app store, 0:29:44.440 --> 0:29:46.640 so that might be the issue. So you need to 0:29:46.680 --> 0:29:49.800 go into your Apple ID and check what's going on 0:29:49.840 --> 0:29:52.520 with the payment there. So the way to access that 0:29:52.720 --> 0:29:55.440 is to go into settings on your iPhone, tap your 0:29:55.520 --> 0:29:57.400 name up at the top where it says Apple ID, 0:29:58.040 --> 0:30:01.000 and then it says payment and shipping. So if your 0:30:01.000 --> 0:30:05.160 card has expired, if they need to refresh the security 0:30:05.160 --> 0:30:08.000 code or something is going on. They're not going to 0:30:08.080 --> 0:30:11.560 let you download even a free app, and so that's 0:30:11.600 --> 0:30:13.600 where you need to go. And so if you go 0:30:13.720 --> 0:30:16.080 into your payment, it will ask for your face ID 0:30:16.360 --> 0:30:18.120 or your thumb print depending on how your phone is 0:30:18.160 --> 0:30:22.040 set up. And if you look at payment methods, that's 0:30:22.280 --> 0:30:25.560 what you're looking at, So make sure that's up to date. 0:30:26.400 --> 0:30:28.600 If you don't have a payment method there, that could 0:30:28.600 --> 0:30:31.720 be the problem. There are multiple payment methods that you 0:30:31.800 --> 0:30:34.200 can add, Like you can add like a I believe, 0:30:34.200 --> 0:30:35.880 you can add a gift card and things like that. 0:30:36.040 --> 0:30:38.040 There's a lot of ways you can add a payment 0:30:38.080 --> 0:30:41.280 method that's not just a credit card. But that's what 0:30:41.360 --> 0:30:44.000 I would do is check there and see what's going 0:30:44.040 --> 0:30:47.880 on with your payment method there. If you think everything 0:30:47.960 --> 0:30:49.440 is fine and on the up and up, then I 0:30:49.440 --> 0:30:53.640 would delete that payment method. Inside Again, we're inside the settings, 0:30:53.720 --> 0:30:57.000 not Apple Pay. Those are two different things. And so 0:30:57.200 --> 0:31:01.040 Apple pay handles payments at a store, at a register, 0:31:02.080 --> 0:31:04.600 online payments when you see that Apple Pay button come 0:31:04.680 --> 0:31:07.440 up on a website when you're checking out, But the 0:31:08.400 --> 0:31:11.360 Apple Payment is just kind of think of that as 0:31:11.400 --> 0:31:16.200 a payment for Apple itself. So when you're buying an 0:31:16.240 --> 0:31:19.680 app from Apple, or you're doing some sort of subscription 0:31:19.800 --> 0:31:24.280 through the App Store, that's all through your actual Apple ID. 0:31:24.400 --> 0:31:26.480 So I would go in there, check to make sure 0:31:26.520 --> 0:31:29.800 everything is on the up and up, and then try 0:31:29.840 --> 0:31:33.000 it again. So restart your phone once that's all done 0:31:33.840 --> 0:31:36.960 and see if it works. If not, there could be 0:31:36.960 --> 0:31:40.360 something bigger at play here. But I think that's probably 0:31:40.400 --> 0:31:41.960 going to fix it. I know that I've run into 0:31:41.960 --> 0:31:44.360 this issue a couple of times, and it turns out 0:31:44.480 --> 0:31:47.000 sometimes when you add a device or you change something, 0:31:47.400 --> 0:31:51.120 you just have to reauthorize that payment method. And you know, 0:31:51.240 --> 0:31:53.280 Apple wants their money. They're not going to let you 0:31:53.320 --> 0:31:55.680 slide even though it's a free app. They want to 0:31:56.080 --> 0:31:57.960 on the back end. Just make sure if you do 0:31:58.000 --> 0:32:00.120 an in app purchase that you're still going to be 0:32:00.800 --> 0:32:04.200 good for that money. So, Michelle, thank you for the 0:32:04.240 --> 0:32:07.440 designation as the least techiest person. I will note that 0:32:07.520 --> 0:32:11.160 in your file and put you right there in alphabetical 0:32:11.240 --> 0:32:14.240 order next to Bill, and we'll see if anyone else 0:32:14.280 --> 0:32:16.200 can defeate that. But that's the beauty of this show. 0:32:16.760 --> 0:32:19.000 That is the entire point of the show. This is 0:32:19.040 --> 0:32:22.320 a show for everyone. There are no stupid questions. There 0:32:22.360 --> 0:32:26.000 are only stupid answers from me, and that's it. So 0:32:26.160 --> 0:32:29.560 you can ask away. And I fully expect people listening 0:32:30.360 --> 0:32:33.800 to come from all different kind of tech backgrounds. Some 0:32:33.840 --> 0:32:35.720 people are very techy and they like to listen to 0:32:35.720 --> 0:32:37.400 me to see if I get something wrong. And they 0:32:37.400 --> 0:32:39.200 sit there and they just you know, in their evil 0:32:39.280 --> 0:32:40.560 layer and they're just like, hahaha. 0:32:40.840 --> 0:32:42.480 Rich doesn't know what he's talking about. 0:32:42.520 --> 0:32:44.960 I know more than Rich, and other people are sitting 0:32:45.000 --> 0:32:47.920 there writing down everything I say, like it's you know. 0:32:49.280 --> 0:32:50.480 Coming from abuff. 0:32:52.600 --> 0:32:54.720 Thanks for the call, Michelle eight eight eight Rich one 0:32:54.800 --> 0:32:57.440 on one eight eight eight seven four to two four 0:32:57.480 --> 0:33:00.440 one zero one. Can you tell it's a holiday weekend? Yes, 0:33:00.520 --> 0:33:01.760 I am in a good mood today. 0:33:02.560 --> 0:33:05.080 We've got Bobo back by the way, so Bobo, thanks 0:33:05.080 --> 0:33:05.800 for being back. 0:33:06.360 --> 0:33:06.719 Just on. 0:33:07.680 --> 0:33:11.480 Came back from a nice vacation, so yes, yeah it 0:33:11.720 --> 0:33:13.760 was needed? Was it necessary? Bobo? 0:33:13.840 --> 0:33:16.240 I think works more than I do. So I think 0:33:16.920 --> 0:33:19.720 are we six days a week each? Yeah, we're six each, 0:33:20.080 --> 0:33:22.200 but you work harder than I do. So that's that's 0:33:22.240 --> 0:33:24.520 the difference. I kind of like slack, you know what. 0:33:24.520 --> 0:33:26.600 I mean, you're on TV every day. 0:33:26.600 --> 0:33:26.880 I'm not. 0:33:27.080 --> 0:33:31.200 I'm behind scenes. Bobo has a smile every day. So 0:33:31.360 --> 0:33:33.440 that's that's my goal is to walk through life with 0:33:33.480 --> 0:33:34.200 more of a smile. 0:33:34.600 --> 0:33:35.680 Thanks, appreciate it. 0:33:35.800 --> 0:33:38.520 Yes, okay, so I tease this, but let me tell 0:33:38.560 --> 0:33:40.240 you how to get this if you want one of 0:33:40.240 --> 0:33:42.040 their So you know you've heard of the air tag. 0:33:42.160 --> 0:33:46.120 Samsung has their version called a smart tag too. And 0:33:46.800 --> 0:33:49.960 friend of the show, Matt Swider, he runs a website 0:33:49.960 --> 0:33:53.400 called The Shortcut, made a great name for himself helping 0:33:53.440 --> 0:33:56.560 people find PlayStation fives when nobody could find them. So 0:33:56.600 --> 0:33:59.320 we masked like a million followers on Twitter and he's 0:33:59.320 --> 0:34:02.680 done a great job just helping people find deals online. 0:34:02.720 --> 0:34:06.360 So we teamed up with Samsung to offer one thousand 0:34:06.440 --> 0:34:10.279 discount codes for this smart tag to Bluetooth tracker. It's 0:34:10.360 --> 0:34:13.319 usually thirty bucks. He's got codes that bring it down 0:34:13.360 --> 0:34:15.000 to just a dollar. And I can tell you this 0:34:15.040 --> 0:34:17.360 is legit because I did it this morning and Bobo 0:34:17.520 --> 0:34:17.960 just did it. 0:34:18.040 --> 0:34:20.080 Yes, and we bought. How much was yours? Do you 0:34:20.080 --> 0:34:22.200 know what your total was? Yes? 0:34:22.360 --> 0:34:23.960 That's what mine was a dollar eleven. We have a 0:34:24.000 --> 0:34:27.000 lot of tax here in Los Angeles, So your mileage 0:34:27.040 --> 0:34:29.759 may vary depending on what the tax is on a 0:34:29.800 --> 0:34:32.360 dollar where you live. But shipping was free. That was 0:34:32.600 --> 0:34:34.520 I thought they were gonna get me. I was like, Okay, 0:34:34.600 --> 0:34:37.239 here we go. Shipping is gonna be fifteen bucks. No, 0:34:37.520 --> 0:34:39.440 it was free. So if you want one of these 0:34:39.440 --> 0:34:41.239 smart tags that can keep track of your stuff, I 0:34:41.239 --> 0:34:45.200 actually have one on my bag. It's I got one 0:34:45.200 --> 0:34:48.359 from Samsung when I was in South Korea and so 0:34:48.480 --> 0:34:48.879 it's great. 0:34:48.880 --> 0:34:49.719 It's just like an air tag. 0:34:49.760 --> 0:34:52.600 It uses all the different Samsung devices in the world 0:34:52.640 --> 0:34:55.080 to help you find your stuff. So how do you 0:34:55.120 --> 0:34:58.000 find it? Go to Matt Swider m A. T. T. 0:34:58.360 --> 0:35:03.560 Swider either on his Instagram or his Twitter, and you 0:35:03.640 --> 0:35:07.040 have to comment Samsung on his post. So find his 0:35:07.080 --> 0:35:10.560 post about this, comment Samsung, and then it will send 0:35:10.600 --> 0:35:13.200 you like a DM with all the information and the details. 0:35:13.400 --> 0:35:16.040 You got to go through a couple of little processes 0:35:16.160 --> 0:35:18.040 just to make sure that you're not a bot, because 0:35:18.080 --> 0:35:20.400 what happens is whenever people try to give away stuff 0:35:20.400 --> 0:35:23.239 and do things nicely, the bots take over and know 0:35:23.440 --> 0:35:26.360 real people actually get these, and so he wanted to 0:35:26.360 --> 0:35:28.759 make sure that real people get them. You have to 0:35:28.800 --> 0:35:31.160 do it by you have to redeem the code by 0:35:31.160 --> 0:35:34.440 the end of Sunday night. Just FYI. So I'll put 0:35:34.480 --> 0:35:38.120 all the instructions on my website rich on Tech dot TV. 0:35:38.280 --> 0:35:42.080 Hit the light bulb and look for the Samsung situation. 0:35:41.960 --> 0:35:45.239 And check your inbox. Check your inbox. Yeah, that's where 0:35:45.239 --> 0:35:46.080 you'll get the information. 0:35:46.400 --> 0:35:46.719 All right. 0:35:46.800 --> 0:35:50.200 Coming up, I'm gonna tell you a cool feature called 0:35:50.239 --> 0:35:53.640 photo Unblur. Why I'm so impressed with it? You are 0:35:53.719 --> 0:35:58.279 listening to rich on Tech. We welcome back to rich 0:35:58.360 --> 0:36:01.400 on Tech. Rich Demiro here hanging out with you talking 0:36:01.560 --> 0:36:05.400 technology on a Memorial Day weekend. Hope you're having a 0:36:05.680 --> 0:36:09.879 meaningful Memorial Day. Phone line for the show is eight 0:36:09.920 --> 0:36:13.200 eight eight rich one oh one eight eight eight seven 0:36:13.400 --> 0:36:19.080 four two four one zero one. So Google is having 0:36:19.200 --> 0:36:23.400 some trouble with a new feature. This is a big 0:36:23.640 --> 0:36:28.480 new feature from Google called AI Overview. This is something 0:36:28.520 --> 0:36:32.000 they're rolling out to billions of Google users and it 0:36:32.080 --> 0:36:36.880 basically uses AI to summarize a search result up at 0:36:36.920 --> 0:36:40.240 the top of the page, and the blue. 0:36:40.040 --> 0:36:42.200 Links are there, they're just down at the bottom. 0:36:42.960 --> 0:36:46.920 The problem is, there have been many, many instances of 0:36:46.960 --> 0:36:52.640 these AI overviews providing incorrect or dangerous information. People are 0:36:52.680 --> 0:36:55.040 posting about these things all over social media. Some of 0:36:55.040 --> 0:36:58.799 them I can't even mention because they are just two outrageous. 0:36:59.280 --> 0:37:04.120 So what's happened is Google's AI is picking up information 0:37:04.400 --> 0:37:07.600 from a variety of sources, which could be Reddit, it 0:37:07.640 --> 0:37:10.640 could be YouTube videos. It could be articles that are 0:37:10.880 --> 0:37:14.960 fake or articles that are fan fiction, and it processes that, 0:37:15.120 --> 0:37:19.640 or it could be sarcasm and it processes that as 0:37:19.840 --> 0:37:22.880 real and it puts it into the answer. So, for instance, 0:37:22.920 --> 0:37:25.200 one of them was, if you want to make the 0:37:25.320 --> 0:37:29.040 cheese like gooier on pizza, you can add some glue 0:37:29.080 --> 0:37:33.080 to it. You can use Blinker fluid for car maintenance. 0:37:33.680 --> 0:37:35.680 One of them said to eat a couple of rocks 0:37:35.719 --> 0:37:39.200 every day for your digestive system. Do not do these things, 0:37:39.239 --> 0:37:44.040 by the way, But Google has now said, okay, a 0:37:44.080 --> 0:37:48.960 lot of these AI overviews are accurate. The errors are 0:37:49.000 --> 0:37:53.839 from very uncommon search questions. But the thing is this 0:37:53.880 --> 0:37:57.640 is Google. A lot of people use Google, a lot 0:37:57.640 --> 0:38:00.000 of kids use Google, a lot of teenagers use gogol, 0:38:00.280 --> 0:38:02.960 a lot of people use Google. And Google has built 0:38:02.960 --> 0:38:07.239 a reputation of giving you the right answers, and if 0:38:07.280 --> 0:38:11.480 it's not, that's a problem. Now you have to understand 0:38:11.480 --> 0:38:14.279 in this day and age with AI, not everything you 0:38:14.400 --> 0:38:16.960 see is right. And that's why it's nice to have 0:38:17.000 --> 0:38:19.879 a human being like myself that can actually fact check 0:38:19.920 --> 0:38:21.600 this stuff before it comes out of my mouth. 0:38:23.040 --> 0:38:24.040 But I'm not always right. 0:38:24.080 --> 0:38:26.760 I mean, there's just information out there that's just wrong, 0:38:28.200 --> 0:38:30.160 and you do need, you know, the wisdom of the 0:38:30.200 --> 0:38:34.920 crowd sometimes to realize that. So this is a major 0:38:35.040 --> 0:38:37.920 turning point for Google where I'm not going to say 0:38:37.960 --> 0:38:41.120 it can make or break the company, but this right 0:38:41.160 --> 0:38:43.960 now is a bunch of people on social media posting 0:38:44.000 --> 0:38:47.440 these things that are not very good. It will bubble up, 0:38:48.000 --> 0:38:50.600 especially if there is a big, huge issue with this 0:38:50.960 --> 0:38:53.279 in a large, meaningful way. 0:38:54.400 --> 0:38:56.360 And it also gives Google some pause. 0:38:56.440 --> 0:38:59.479 This is a huge new feature, this AI overview, because 0:38:59.480 --> 0:39:02.080 this is how they compete with chat GPT and if 0:39:02.120 --> 0:39:05.960 they can't figure AI out, nobody can. Chat GBT is 0:39:06.000 --> 0:39:08.800 a new company. It says at the bottom chat GBT 0:39:08.880 --> 0:39:12.799 can make mistakes, check important info. Google Does Google say that, 0:39:14.360 --> 0:39:16.799 I don't know if their AI overviews they need to 0:39:17.880 --> 0:39:23.040 Let's see should I eat rocks? Okay, they got rid 0:39:23.040 --> 0:39:26.680 of that AI overview because I have a feeling people 0:39:26.680 --> 0:39:29.680 are going through Google right now. Everyone all hands on deck. 0:39:29.719 --> 0:39:31.799 They're like, just ask Google the dumbest questions you can 0:39:31.840 --> 0:39:33.920 think of, and if it comes up with a dumb answer, 0:39:34.120 --> 0:39:40.280 eradicate it from the system. Okay, let's go to Tim. 0:39:40.440 --> 0:39:44.239 Tim and San Francisco. You're on with rest. I am 0:39:44.280 --> 0:39:46.439 doing fantastic. Welcome to the show. 0:39:47.800 --> 0:39:49.520 Thank you, thanks for having me. I love your show. 0:39:49.680 --> 0:39:50.120 Thank you. 0:39:50.440 --> 0:39:53.160 Quick questions for you, and forgive me if this may 0:39:53.200 --> 0:39:56.440 be the wrong place to search for this information. But 0:39:56.520 --> 0:40:02.200 I have an idea for a cell phone that from 0:40:02.200 --> 0:40:05.919 what I can tell in my minimal research is there's 0:40:05.960 --> 0:40:10.479 nothing like it out there. And are there websites or 0:40:11.239 --> 0:40:14.319 companies out there that are trustworthy that you can go 0:40:14.400 --> 0:40:16.960 to with an idea, run it by them and they'll 0:40:17.000 --> 0:40:19.600 help you. They'll either say Yep, great idea, or no, 0:40:19.760 --> 0:40:22.759 it's taken, or no, you don't even want to go there. 0:40:23.480 --> 0:40:25.440 Well, I don't know if there's going to be a 0:40:25.440 --> 0:40:27.920 company that does that, because here's the thing, you know, 0:40:28.080 --> 0:40:30.920 there are millions of ideas out there. Ninety nine percent 0:40:31.000 --> 0:40:34.359 of a good idea is execution right. So you may 0:40:34.440 --> 0:40:37.640 go to ten people with your idea and nine of 0:40:37.680 --> 0:40:40.080 them may say, dude, this is the worst idea I've 0:40:40.080 --> 0:40:42.600 ever heard, and one person may believe in it, and 0:40:42.640 --> 0:40:44.880 then they do it and you make millions upon millions 0:40:44.920 --> 0:40:47.759 of dollars. But with all of that said, I think 0:40:47.800 --> 0:40:50.000 what it really comes down to is, if you do 0:40:50.120 --> 0:40:52.960 believe in this app and this idea, you need to, 0:40:54.040 --> 0:40:56.359 you know, put out some feelers and get in touch 0:40:56.400 --> 0:40:57.880 with some people that might be able to help you 0:40:57.920 --> 0:41:01.719 do this. So if you want, obviously the cheapest way 0:41:01.760 --> 0:41:05.040 to do this is to develop it yourself. If I 0:41:05.080 --> 0:41:08.359 were you, I would I would get involved in the 0:41:08.440 --> 0:41:12.120 Apple developer community. So they're having a big event called 0:41:12.280 --> 0:41:16.920 WWDC June fourteenth, I believe is at the date let 0:41:16.920 --> 0:41:17.160 me see. 0:41:17.200 --> 0:41:18.560 Hold on, let's see what the date that is? 0:41:18.800 --> 0:41:22.480 June tenth is this year, so you know, kind of 0:41:22.480 --> 0:41:24.560 follow that community, see what's happening there. 0:41:26.120 --> 0:41:27.719 What was that called again, Apple. 0:41:27.920 --> 0:41:33.440 WWDC, that's called the Worldwide Developers Conference. And a lot 0:41:33.480 --> 0:41:36.680 of these people I meet Tim, honestly, they are you know, 0:41:36.719 --> 0:41:40.120 they're smart people. But I've seen students come up with 0:41:40.160 --> 0:41:42.080 apps and they can code them. You can go on 0:41:42.120 --> 0:41:44.520 Apple's website if you go to developer dot Apple dot 0:41:44.560 --> 0:41:49.360 com Apple gives you all the tools to develop an app, 0:41:49.800 --> 0:41:53.600 and a lot of times it's very inexpensive, if not free, 0:41:53.640 --> 0:41:56.440 to do this. So you can go there and kind 0:41:56.480 --> 0:41:59.799 of explore and see which you know. Obviously, if you 0:41:59.800 --> 0:42:02.120 don't have a coding background, it's you know, it's a 0:42:02.120 --> 0:42:04.839 little trickier. But they've actually made that easy too, so 0:42:04.880 --> 0:42:07.680 you can help, you know, you can get ideas from that. 0:42:07.719 --> 0:42:10.319 You can actually go on chat GPT and if you 0:42:10.400 --> 0:42:12.359 need simple code for an app, you can you can 0:42:12.400 --> 0:42:13.040 have it help. 0:42:12.920 --> 0:42:13.440 You code that. 0:42:13.640 --> 0:42:16.719 So these are all resources, but the reality is with 0:42:16.800 --> 0:42:20.880 your situation, yes, you can go to some developers or 0:42:20.880 --> 0:42:24.040 people that create apps and see what they think and 0:42:24.080 --> 0:42:26.400 they may, you know, take you on and help you 0:42:26.440 --> 0:42:26.640 do this. 0:42:26.760 --> 0:42:28.400 You can also pay for someone to do this. 0:42:28.480 --> 0:42:31.280 You can go on a website like Fiverr and hire 0:42:31.280 --> 0:42:34.640 a developer that can help you actually code the app. 0:42:34.960 --> 0:42:38.640 So there are many ways to do this. The reality 0:42:38.760 --> 0:42:42.799 is it all comes down to execution, and if you 0:42:42.880 --> 0:42:44.840 believe in this app and you think that it's something 0:42:44.840 --> 0:42:47.560 that can make a lot of money, you have to 0:42:47.600 --> 0:42:50.240 believe in it and you have to help guide it along. 0:42:50.719 --> 0:42:54.040 There's no sort of magic bullet that can just make 0:42:54.080 --> 0:42:56.320 this thing a reality and make you a lot of money. 0:42:56.760 --> 0:42:58.759 There are many people over the years have come to 0:42:58.800 --> 0:43:01.719 me with app ideas, and you know, who am I 0:43:01.800 --> 0:43:03.600 to say if it's a good app? I mean, what 0:43:03.719 --> 0:43:06.120 if you came up with an idea that's you know, 0:43:06.200 --> 0:43:10.759 centered around mental health or kids or you know, exercise. 0:43:10.800 --> 0:43:13.840 I mean, there's so many app ideas out there. You 0:43:13.960 --> 0:43:16.640 just have to figure out how to start that app 0:43:16.680 --> 0:43:18.520 and how to get it into the hands of people 0:43:18.800 --> 0:43:22.040 and most importantly make it really useful for people. But 0:43:22.160 --> 0:43:24.239 tim I would check out, I would go to the 0:43:24.280 --> 0:43:26.080 Apple website. You can also go to Google too. I 0:43:26.120 --> 0:43:29.000 you know, I just assumed Apple, but Google also has 0:43:29.040 --> 0:43:31.440 a lot of developer tools as well, and so you 0:43:31.440 --> 0:43:34.680 can go to you know, Google. Google Io was their 0:43:34.719 --> 0:43:38.120 big event that just happened, and that is the equivalent 0:43:38.200 --> 0:43:43.080 of what Apple does. So Apple does WWDC, Google does 0:43:43.120 --> 0:43:45.400 Google Io. I just went to the one up that 0:43:45.440 --> 0:43:48.759 Microsoft does called Microsoft Build. So you have to kind 0:43:48.800 --> 0:43:50.600 of get a little bit of knowledge of all these 0:43:50.640 --> 0:43:52.919 things if you want to try to create this app 0:43:52.920 --> 0:43:55.600 yourself and execute it. I do wish you the best 0:43:55.640 --> 0:43:59.160 of luck, because it's amazing. It could be a great ride. 0:43:59.400 --> 0:44:03.239 I've seen people. I've literally seen people become a quote 0:44:03.280 --> 0:44:07.880 unquote overnight success because of an app that becomes very successful. 0:44:08.600 --> 0:44:09.879 And I know some of these. 0:44:09.800 --> 0:44:12.600 People, and believe me, they have showed me some stuff 0:44:12.640 --> 0:44:14.799 in early stages. And now they live in very nice 0:44:14.800 --> 0:44:17.479 houses on very nice hills and fly in very nice 0:44:18.000 --> 0:44:21.000 planes or very nice plane seats. I should say some 0:44:21.040 --> 0:44:25.400 of them flying nice planes. But good luck, Tim, appreciate it. Okay. 0:44:25.440 --> 0:44:29.239 So I was playing with a feature. I was going 0:44:29.280 --> 0:44:32.560 through my Google photo library today and there is a 0:44:32.600 --> 0:44:35.719 feature that Google announced a couple of months ago, maybe 0:44:35.760 --> 0:44:36.959 I don't know, it could have been a year ago, 0:44:37.640 --> 0:44:40.920 called photo Unblur, and I really I tried it. When 0:44:40.920 --> 0:44:42.920 it first came out, I didn't give it much thought 0:44:42.920 --> 0:44:44.399 because I didn't think it worked that well. 0:44:44.440 --> 0:44:44.640 Well. 0:44:44.680 --> 0:44:47.920 Today I was going through my Google photo collection and 0:44:47.960 --> 0:44:49.880 I came across a blurry photo. I'm like, let me 0:44:49.920 --> 0:44:52.919 just try this again. And I tapped photo on blur 0:44:53.000 --> 0:44:56.080 and I am not kidding you. It took an old 0:44:56.120 --> 0:45:00.400 photo that was completely blurry and it is int and 0:45:00.440 --> 0:45:02.440 it's incredible. And I went through and I tried it 0:45:02.480 --> 0:45:04.480 on a couple more photos and I don't know what 0:45:04.680 --> 0:45:07.520 Google has done to tweak their algorithm since this came out, 0:45:07.880 --> 0:45:12.480 but it is really really good, and it's quite uncanny 0:45:12.560 --> 0:45:14.360 just how good. Now it focuses on the face, So 0:45:14.440 --> 0:45:17.600 this is mostly for people photos with faces in them, 0:45:18.239 --> 0:45:20.120 but I would try this out if you haven't tried 0:45:20.160 --> 0:45:22.400 it out in a long time. It's on the Pixel 0:45:22.480 --> 0:45:26.000 phones I know for sure, Pixel seven, Pixel seven and up, 0:45:26.400 --> 0:45:30.200 but it's now coming to other devices. So Google just 0:45:30.200 --> 0:45:32.880 announced that they're making a lot of these features like 0:45:32.960 --> 0:45:35.840 magic eraser and photo on blur available for free to 0:45:35.920 --> 0:45:39.080 other people if you are in the Google Photos app. 0:45:39.560 --> 0:45:42.560 So that started in May fifteenth, so it's still rolling out. 0:45:42.560 --> 0:45:44.560 I've not seen this come to my other devices in 0:45:44.600 --> 0:45:47.520 a big way. But if you go to your Google 0:45:47.520 --> 0:45:51.560 Photos app, look under tools, and any day now when 0:45:51.600 --> 0:45:53.080 you update your app, it may say, oh, you have 0:45:53.080 --> 0:45:56.560 some new features like magic eraser or photo on blur. 0:45:56.719 --> 0:45:57.279 Try it out. 0:45:57.360 --> 0:46:00.160 Find an old photo, just search for can you search 0:46:00.200 --> 0:46:02.880 for blurry? I think you can search for blurry inside 0:46:02.920 --> 0:46:06.280 Google Photos and it should show you some blurry pictures. 0:46:06.400 --> 0:46:07.919 Let's say I'm gonna search real quick. 0:46:09.040 --> 0:46:11.880 But that's an incredible feature that we'll just now you 0:46:11.920 --> 0:46:14.279 can't search for blurry okay, so you got to go 0:46:14.440 --> 0:46:17.799 in your Google Photos, tap your little profile icon, and 0:46:17.840 --> 0:46:20.600 there's a way to find it. If you tap your 0:46:20.600 --> 0:46:23.239 account storage. I think you can find it in there. 0:46:23.280 --> 0:46:25.919 It'll show you some of your blurry photos. Yeah, blurry photos, 0:46:26.280 --> 0:46:29.560 but it is an incredible feature. Photo on blur can 0:46:29.640 --> 0:46:31.960 really take an old picture and just make it look 0:46:32.520 --> 0:46:33.120 new again. 0:46:33.680 --> 0:46:34.040 All right? 0:46:34.080 --> 0:46:36.560 Eighty to eight rich one O one eight eight eight 0:46:36.719 --> 0:46:38.920 seven four two four one zero one. 0:46:39.040 --> 0:46:41.200 I see on hold, Yes, we will get to you. 0:46:42.200 --> 0:46:43.240 Phone lines are open. 0:46:43.800 --> 0:46:46.799 Website rich on Tech dot tv. A lot of you 0:46:46.880 --> 0:46:49.600 asking for that Samsung Smart tracker deal. 0:46:49.640 --> 0:46:51.520 It is linked up on the website rich on Tech 0:46:51.560 --> 0:46:52.040 dot tv. 0:46:52.239 --> 0:46:55.400 Hit the light bulb icon for links to things that 0:46:55.440 --> 0:46:57.880 I mentioned here on the show. You are listening to 0:46:58.320 --> 0:47:02.520 rich on Tech. Welcome back to rich on Tech. Rich 0:47:02.560 --> 0:47:06.480 DeMuro here hanging out with you talking technology at Triple eight. 0:47:06.680 --> 0:47:09.960 Rich one oh one eight eight eight seven four to 0:47:10.080 --> 0:47:14.040 two four one zero one. The website for the show 0:47:14.440 --> 0:47:18.000 richon Tech dot TV. A lot of you asking about 0:47:18.040 --> 0:47:22.640 that Samsung smart tag for a buck. Everything's linked up 0:47:22.680 --> 0:47:24.719 on the website. So if you go to the website, 0:47:25.640 --> 0:47:29.600 hit the light bulb icon up at the top. That 0:47:29.719 --> 0:47:33.400 will bring you to the show notes and let's see, 0:47:33.400 --> 0:47:35.280 this is show number seventy three. 0:47:37.160 --> 0:47:39.800 Wow, seventy three shows. That's wild. 0:47:40.440 --> 0:47:43.320 I remember show number one and here we are seventy 0:47:43.360 --> 0:47:45.880 three in so you can find the link on that 0:47:46.040 --> 0:47:49.160 website and links to everything that I talk about in fact, 0:47:49.200 --> 0:47:51.719 and while you're there, follow me on social media at 0:47:51.880 --> 0:47:55.279 rich on Tech. Let's see, we got an email from 0:47:55.400 --> 0:48:00.120 John on the website. John and san Clemente says, Hey, 0:48:00.239 --> 0:48:02.839 rich I'm wondering if there's a good translation software from 0:48:02.880 --> 0:48:06.719 my iPhone fifteen Promax that enables me to translate from 0:48:06.719 --> 0:48:08.960 a photo. For example, I want to be able to 0:48:09.000 --> 0:48:10.960 take a picture of a menu while I'm in Europe 0:48:10.960 --> 0:48:13.160 and have it translate for me. Thank you very much, 0:48:13.280 --> 0:48:17.200 enjoy your show and looking forward to your response in caps. 0:48:17.239 --> 0:48:21.960 I don't know why the response is in caps. So 0:48:22.360 --> 0:48:27.279 you have something built into your iPhone called Translate. So 0:48:27.400 --> 0:48:30.560 if you just swipe down on your iPhone home screen, 0:48:30.840 --> 0:48:36.400 you can tap translate and that is Apple's translate app, 0:48:36.480 --> 0:48:39.480 and it will handle things like you mentioned, like the menu, 0:48:40.560 --> 0:48:42.560 so you can take a picture. You'll see at the 0:48:42.600 --> 0:48:45.880 bottom it's got a little camera icon. You tap that 0:48:46.760 --> 0:48:50.600 and you just hold it over pretty much anything. You 0:48:50.600 --> 0:48:53.319 don't even have to take the picture, which is quite incredible. 0:48:54.120 --> 0:48:56.600 So you can just hold it over something as long 0:48:56.640 --> 0:49:00.400 as you have a signal or you've downloaded the translation 0:49:00.560 --> 0:49:04.840 in the background, which I highly recommend download offline translation 0:49:04.960 --> 0:49:09.439 before you go. Just hover it over something and will 0:49:09.880 --> 0:49:12.319 I don't know, can it detect the language? You may 0:49:12.320 --> 0:49:14.759 have to specify which language it's in, So if you're 0:49:14.800 --> 0:49:17.720 in you know, France, you can say French. 0:49:19.000 --> 0:49:21.520 Where'd you say you're going Europe? 0:49:21.560 --> 0:49:23.880 So yeah, So if you're in like the UK and 0:49:23.920 --> 0:49:28.040 you need to translate a menu that's written in British English, 0:49:28.200 --> 0:49:35.400 I'm just kidding. Let's say you're in you know, France 0:49:35.520 --> 0:49:38.960 or Italy or something, you would just say Italian, hover 0:49:39.080 --> 0:49:42.279 it over the menu, and in real time you will 0:49:42.280 --> 0:49:44.680 see it translate on your phone screen. This is stuff 0:49:44.719 --> 0:49:46.920 that is out of a sci fi movie, and we 0:49:47.040 --> 0:49:50.839 have it available today now. If you're on Android, or 0:49:50.880 --> 0:49:53.560 if you want something different, you can just download Google 0:49:53.560 --> 0:49:57.359 Translate and that does the same exact thing. So you 0:49:57.360 --> 0:50:00.360 can download Google Translate. There's a camera icon in the 0:50:00.400 --> 0:50:05.200 lower right hand corner and you can do that as well. Now, 0:50:05.320 --> 0:50:08.120 I think you will also be able to use chat 0:50:08.160 --> 0:50:12.520 GPT to do this. So chat GBT obviously speaks a 0:50:12.520 --> 0:50:15.160 whole bunch of different languages, so I think that you 0:50:15.200 --> 0:50:17.880 would just be able to take a picture of something 0:50:17.920 --> 0:50:21.400 in a different language and ask chat gbt to translate it. 0:50:21.719 --> 0:50:22.879 So I'm going to do that right now. 0:50:22.880 --> 0:50:25.120 I'm going to take a picture of some text on 0:50:25.200 --> 0:50:30.360 chat GBT and let's see here. Okay, So I'm taking 0:50:30.360 --> 0:50:33.239 a picture of something right here, and I'm going to say, 0:50:33.680 --> 0:50:40.440 can you translate? Can you translate this into Spanish? And 0:50:40.800 --> 0:50:44.040 it's a photo that I just took, and it's going 0:50:44.120 --> 0:50:46.799 to take a couple of seconds here and there it goes. 0:50:46.880 --> 0:50:52.560 It just translated everything into Spanish. That is just incredible. 0:50:53.040 --> 0:50:55.640 So there are so many ways of doing this these days. 0:50:56.040 --> 0:51:00.440 That when I started traveling internationally, I'll never forget when 0:51:00.480 --> 0:51:02.640 I went to Japan the first time that now Japan 0:51:02.760 --> 0:51:04.840 is a tougher country to travel. It used to be 0:51:05.640 --> 0:51:07.400 a lot tougher than it is now because a lot 0:51:07.400 --> 0:51:11.040 of people there don't speak English, but now more do. 0:51:11.320 --> 0:51:13.200 But it was really tough the first time I went 0:51:13.280 --> 0:51:16.280 because my phone didn't work. We didn't have these tools, 0:51:16.480 --> 0:51:18.400 a lot of people didn't speak English, and I was 0:51:18.600 --> 0:51:22.279 literally my payment cards didn't work, like nothing worked over there. 0:51:22.760 --> 0:51:25.040 And now, of course the more I travel internationally, the 0:51:25.040 --> 0:51:28.120 more it's almost seamless. If you travel internationally, you realize 0:51:28.160 --> 0:51:31.680 it's like the toughest part is really, you know, getting 0:51:31.680 --> 0:51:34.880 out of the country and getting back in. But otherwise, 0:51:34.960 --> 0:51:37.360 like just once you're there, it's like everything almost works 0:51:37.360 --> 0:51:41.400 the same. So pretty pretty incredible. Okay, So before we 0:51:41.440 --> 0:51:44.360 get to our guest coming up after the break, Tim Stevens, 0:51:44.760 --> 0:51:48.080 He's going to talk about evy myths. I do have 0:51:48.200 --> 0:51:51.160 a warning that I posted on my Instagram at rich 0:51:51.239 --> 0:51:53.640 on Tech. So if you go to at rich on Tech, 0:51:53.719 --> 0:51:55.480 if you've ever seen one of these things, it's a 0:51:55.600 --> 0:51:58.160 it's a warning screen from your phone. It says, your 0:51:58.160 --> 0:52:01.840 Apple iPhone is severely damaged by nineteen viruses. We have 0:52:01.920 --> 0:52:04.920 detected that your browser is fifty nine percent damaged by 0:52:05.280 --> 0:52:09.200 browser trojan viruses picked up while surfing recent corrupted sites. 0:52:10.080 --> 0:52:15.360 Immediately install mobile security application or sensitive data like your Facebook, WhatsApp, photos, 0:52:15.400 --> 0:52:18.279 and private applications will be infected and stolen. And then 0:52:18.280 --> 0:52:22.840 there's a countdown eighteen seventeen sixteen that says cancel or install. 0:52:23.320 --> 0:52:26.400 Do not fall for this message. This is called scareware. 0:52:26.920 --> 0:52:29.040 If you click that install button, it's going to trick 0:52:29.080 --> 0:52:32.760 you into downloading harmful or unnecessary software to your phone. 0:52:33.239 --> 0:52:35.959 So what do you do? You force close. 0:52:35.760 --> 0:52:38.360 Your browser if you're on iPhone or Android, just swipe 0:52:38.400 --> 0:52:40.480 out the browser app and then you want to clear 0:52:40.520 --> 0:52:43.160 out your browser data, and that way it will clear 0:52:43.200 --> 0:52:45.840 out any cookies or URLs or data that might. 0:52:45.760 --> 0:52:49.640 Cause this to happen. Again, it's not something you did. 0:52:49.840 --> 0:52:55.200 This is basically just you know, it comes from a website, 0:52:55.239 --> 0:52:58.719 any website, and it just scares people into doing things 0:52:58.760 --> 0:53:01.239 that they shouldn't do. If you want to see that, 0:53:01.400 --> 0:53:03.839 you can go to my Instagram at rich on Tech. 0:53:03.880 --> 0:53:06.279 Do not fall for scareware. It's there to scare you 0:53:06.320 --> 0:53:09.720 and trick you. Coming up, we're gonna talk ev myths 0:53:09.800 --> 0:53:11.920 right here on rich on Tech. 0:53:13.719 --> 0:53:17.520 Welcome back to rich on Tech. Rich DeMuro here talking 0:53:17.600 --> 0:53:20.000 technology with you. We'll get back to the phone lines 0:53:20.080 --> 0:53:22.879 in just a moment at eight eight eight rich one 0:53:22.880 --> 0:53:27.000 oh one eight eight eight seven four two four one 0:53:27.280 --> 0:53:33.080 zero one. The website is rich on Tech dot TV. Well, 0:53:33.080 --> 0:53:37.800 I'm excited to introduce my next guest, Tim Stevens, freelance 0:53:37.880 --> 0:53:42.400 automotive journalist. When I saw his article on Inside EV's 0:53:42.880 --> 0:53:47.560 headlined will my electric car leave me stranded? I knew 0:53:47.600 --> 0:53:49.440 I had to have him on the show. Tim, Welcome 0:53:49.480 --> 0:53:49.960 to the show. 0:53:50.360 --> 0:53:51.480 Thanks, Rich made to talk to you. 0:53:52.239 --> 0:53:56.120 Yeah, so tell me just what's what's you're up to 0:53:56.160 --> 0:53:58.880 these days? You're doing You've got a substack, I know, 0:53:59.040 --> 0:54:02.120 and just your free lance writing about cars, right. 0:54:02.680 --> 0:54:05.560 Yeah, Yeah, I've you know, been following tech and the 0:54:05.560 --> 0:54:08.320 automotive industry for a long time now, and yeah, the 0:54:08.360 --> 0:54:10.440 opportunity to go freelance just about two years ago now, 0:54:10.480 --> 0:54:13.000 So I've been writing doing a lot of car reviews, 0:54:13.040 --> 0:54:15.920 news and a lot of a lot of pieces that 0:54:15.960 --> 0:54:18.880 helped to kind of dig into really company the sorobjects 0:54:18.920 --> 0:54:20.920 on the automotive side of things, so software find vehicles, 0:54:21.320 --> 0:54:24.719 autonomy and drive resistance, things like that. And yeah, you know, 0:54:24.719 --> 0:54:27.360 we're seeing a lot of a lot of chure and 0:54:27.400 --> 0:54:29.280 a lot of fear and certainly a doubt or regarding 0:54:29.280 --> 0:54:31.799 evs on social media platforms. So yeah, at Inside EV's 0:54:31.840 --> 0:54:34.400 we decided to launch a series basically tackling some of 0:54:34.440 --> 0:54:37.360 the some of the misgivings a lot of people have, 0:54:37.440 --> 0:54:39.600 and a lot of the I don't want to say 0:54:39.600 --> 0:54:41.960 false information, but certainly a lot of like I said, 0:54:41.960 --> 0:54:43.560 a lot of food being thrown around about EV's and 0:54:43.560 --> 0:54:44.880 we're trying to tackle that head on and to get 0:54:44.880 --> 0:54:46.759 people a little bit more confidence as we're making this 0:54:46.800 --> 0:54:49.480 transition from you know, traditional and theomical bustion into something 0:54:49.600 --> 0:54:50.720 that's a little bit new and different. 0:54:50.960 --> 0:54:52.800 Now, I will tell you I've had an EV for 0:54:52.920 --> 0:54:55.080 I think three years now. It's been the best purchase 0:54:55.160 --> 0:54:56.000 of my life. 0:54:56.239 --> 0:54:57.240 But I will tell you. 0:54:57.120 --> 0:54:59.880 Every single time we have to go on a road trip, 0:55:00.280 --> 0:55:02.879 my wife fights me every single time to this day 0:55:03.080 --> 0:55:07.040 about not taking the EV because of the perceived hassle. 0:55:07.640 --> 0:55:10.840 And you know, to me, it's I love the ride, 0:55:10.880 --> 0:55:13.560 I love how smooth it is. Charging Yeah, it could 0:55:13.560 --> 0:55:16.080 be a little complicated sometimes, but not really, I mean, 0:55:16.320 --> 0:55:17.760 except for the time you're stopping. 0:55:18.000 --> 0:55:19.279 But let's talk about this. 0:55:19.320 --> 0:55:22.239 So, what advice would you give to someone considering getting 0:55:22.239 --> 0:55:25.240 an EV but they're worried about the potential of getting stranded. 0:55:26.400 --> 0:55:29.200 Honestly, there's not really anything to really be concerned about. 0:55:29.239 --> 0:55:31.520 EV's do have far fewer moving parts, and if you 0:55:31.520 --> 0:55:33.280 look at the number of parts in an average internal 0:55:33.320 --> 0:55:35.840 question engine alone, there's a lot of moving parts in 0:55:35.880 --> 0:55:38.480 there versus an EV electric motor, which has basically one 0:55:38.480 --> 0:55:42.040 moving part typically, So mechanically they're much more simple. If 0:55:42.040 --> 0:55:44.120 you do look at initial quality studies at JD Power 0:55:44.200 --> 0:55:46.839 and things like that, evs do tend to have more 0:55:46.880 --> 0:55:49.960 initial faults from new owners, but those for a couple 0:55:50.000 --> 0:55:51.600 of reasons. One, these are brand new cars, and new 0:55:51.600 --> 0:55:54.960 cars always tend to have kind of new little glitches and. 0:55:54.960 --> 0:55:55.440 That kind of thing. 0:55:55.880 --> 0:55:57.120 The second thing is it tends to be a lot 0:55:57.160 --> 0:55:59.960 of software related issues, which are tend to be pretty 0:56:00.160 --> 0:56:02.200 and they can be fixed via software updates. So but 0:56:02.200 --> 0:56:04.880 in terms of major mechanical issues, evs are simpler, and 0:56:04.920 --> 0:56:07.239 there's really less risk of you being stranded in an 0:56:07.239 --> 0:56:09.759 EV than in you know, something that's got a lot 0:56:09.760 --> 0:56:12.200 of things blowing up underneath the hood all the time. 0:56:12.719 --> 0:56:15.120 Now, when you think about a car, like a gas 0:56:15.160 --> 0:56:18.799 powered car, even if you're running to zero, you know 0:56:19.239 --> 0:56:22.240 on the fuel, you know that there's a gas station nearby, 0:56:22.280 --> 0:56:24.160 unless you're in the middle of nowhere. But with an 0:56:24.200 --> 0:56:27.439 EV you're kind of like living and dying by that range, right, 0:56:27.480 --> 0:56:30.600 So how is the EV's how are they doing these 0:56:30.680 --> 0:56:33.520 days in terms of like range prediction accuracy, Like is 0:56:33.520 --> 0:56:35.759 it going to go from like fifty miles to zero 0:56:35.960 --> 0:56:39.400 like with by pushing the accelerator really hard, or is 0:56:39.440 --> 0:56:40.759 it gotten pretty good? 0:56:41.320 --> 0:56:42.960 It's gotten better, but this is still a little bit 0:56:43.000 --> 0:56:45.120 in or missing, and it really depends on the manufacturer. BMW, 0:56:45.239 --> 0:56:47.800 for example, it does really really good. I have a BMW. 0:56:47.880 --> 0:56:50.680 I access my current EV and I'm amazed at how 0:56:50.719 --> 0:56:52.560 good that is. I've done hundreds of miles in that 0:56:52.640 --> 0:56:55.239 car and the rangements have been off by you know, 0:56:55.280 --> 0:56:57.920 one or two percent, which is remarkable given you know, 0:56:58.000 --> 0:57:00.520 the type of train and driving over car is really 0:57:00.560 --> 0:57:03.840 looking at things like weather, terrain, and even you're driving 0:57:03.960 --> 0:57:05.839 history to come up with a really accurate estimate. 0:57:05.880 --> 0:57:06.799 It's remarkably good. 0:57:06.960 --> 0:57:09.440 On the other hand, Ford, in my experience, has not 0:57:09.520 --> 0:57:12.800 been very good. I've had forward EV's be twenty or 0:57:12.800 --> 0:57:14.759 three percent off on estimates, and that's obviously a little 0:57:14.760 --> 0:57:17.040 bit disconcerting. But even they're getting better. They've just launched 0:57:17.080 --> 0:57:21.200 a new cloud based range justimate system that basically, when 0:57:21.240 --> 0:57:23.800 you put your navigation in your destination in it does 0:57:23.840 --> 0:57:25.120 the same kind of thing. It looks at the current 0:57:25.160 --> 0:57:27.360 weather predictions and your driving habits to give you a 0:57:27.360 --> 0:57:29.919 better range juestment. So things aren't getting better, but still 0:57:29.960 --> 0:57:32.120 when you buy EV, it's important to kind of take 0:57:32.120 --> 0:57:33.840 a little bit of time and figure out how that 0:57:33.840 --> 0:57:36.680 EV reacts into the situations. Especially if you're driving into 0:57:36.720 --> 0:57:38.840 a storm, if it's going to be colder, you should 0:57:38.840 --> 0:57:40.640 really expect to lose some range, and so it's always 0:57:40.680 --> 0:57:42.400 good to leave a bit of an outlover there. 0:57:42.960 --> 0:57:45.080 Okay, So when it comes to, you know, if you 0:57:45.160 --> 0:57:46.960 charge at home, I always tell people, Look, if you're 0:57:47.000 --> 0:57:48.960 charging at home or charging at work and you're just 0:57:49.000 --> 0:57:50.960 driving this to and from those places, you're going to 0:57:51.000 --> 0:57:53.000 be fine. Now, obviously when you're out on the road, 0:57:53.000 --> 0:57:55.640 it's a little bit trickier because you're you're relying on this, 0:57:55.720 --> 0:57:58.480 you know, infrastructure that's been built and it's still being 0:57:58.520 --> 0:58:00.880 built out. So what do you make about that, Like, 0:58:00.920 --> 0:58:03.240 should you you know, should you charge at home? Do 0:58:03.280 --> 0:58:06.040 you have any tips for relying on the you know, 0:58:06.080 --> 0:58:08.440 the infrastructure at large or how good is it? 0:58:08.920 --> 0:58:11.200 Yeah, the majority people charge at home the majority of 0:58:11.200 --> 0:58:13.400 the time. It's over ninety percent of the time, and 0:58:13.480 --> 0:58:15.520 if you think about it, that's that's really kind of 0:58:16.000 --> 0:58:18.680 removes the majority of the need for public charging. 0:58:18.720 --> 0:58:19.760 You know, if you can charge. 0:58:19.600 --> 0:58:21.520 At home, then really you probably only you need a 0:58:21.520 --> 0:58:24.440 public charger once in a rare while. But certainly the 0:58:24.680 --> 0:58:27.200 public charging infrastructure has been pretty poor to begin with. 0:58:27.440 --> 0:58:28.600 It is getting much much better. 0:58:28.680 --> 0:58:29.040 Every day. 0:58:29.040 --> 0:58:31.600 They are new charges coming online, and these charging companies 0:58:31.640 --> 0:58:33.520 are starting to make more money. There are more evs 0:58:33.560 --> 0:58:35.000 on the roads, so they're making more money, which means 0:58:35.040 --> 0:58:36.840 they're putting more charges in and they're making them better, 0:58:36.880 --> 0:58:40.200 so that's encouraging too. But definitely check out services like 0:58:40.200 --> 0:58:42.440 pludshare and charge point, or you can go online and 0:58:42.480 --> 0:58:45.120 read reviews of chargers and that will help you get 0:58:45.160 --> 0:58:47.880 an idea of how reliable the charges that you're looking 0:58:47.920 --> 0:58:49.640 to go to, that that you're looking to use are 0:58:49.840 --> 0:58:51.480 before you get there, and you can get a good 0:58:51.480 --> 0:58:53.200 idea of how many charges there are, how fast they 0:58:53.240 --> 0:58:56.120 are it seem no you know, are you going to 0:58:56.160 --> 0:58:57.760 be in trouble, do you need a backup or are 0:58:57.800 --> 0:59:00.200 you really going to something that's kind of both roof 0:59:00.200 --> 0:59:01.320 that's going to be fast and get you in and 0:59:01.360 --> 0:59:01.680 out of there. 0:59:01.720 --> 0:59:02.080 Quickly. 0:59:02.640 --> 0:59:04.480 Now we know, if you get stuck in a gas car, 0:59:04.560 --> 0:59:06.520 you've got Triple A. They'll come by with a little 0:59:06.520 --> 0:59:08.960 bit of gas and get you on your way. Does 0:59:09.000 --> 0:59:10.960 that I don't even know. Does that happen with EV's 0:59:11.000 --> 0:59:12.880 Like could you could someone come to your car? I 0:59:12.880 --> 0:59:15.520 know there's like mobile EV chargers, but is that a thing, 0:59:15.560 --> 0:59:17.160 Like does Triple A have the ability to do that? 0:59:17.280 --> 0:59:19.200 Or like how what would happen about it ran out? 0:59:19.280 --> 0:59:22.000 You know, Like yeah, anyway, Triple A does actually have 0:59:22.000 --> 0:59:24.880 that service. It's only in certain major metropolitan areas at 0:59:24.880 --> 0:59:26.840 this point. It's kind of a it's not a new program, 0:59:26.840 --> 0:59:28.640 but they're still rolling it out slowly based on demand. 0:59:28.720 --> 0:59:30.760 But yeah, I actually spoke with Triple as part of this, 0:59:30.800 --> 0:59:33.160 and they do have mobile charges. Basically, they'll plug your 0:59:33.200 --> 0:59:34.560 car and they don't you know, they're not going to 0:59:34.560 --> 0:59:36.240 fully charge for you inside of the highway, but they'll 0:59:36.240 --> 0:59:37.840 give you five or ten miles, which should be enough 0:59:37.880 --> 0:59:40.600 to get off to some other public charger to use. Again, 0:59:40.640 --> 0:59:42.720 that's kind of a relatively new service, but it can 0:59:42.760 --> 0:59:46.520 be done. But yeah, you know, ideally again we don't 0:59:46.520 --> 0:59:48.360 want to do that, but they can give you a 0:59:48.440 --> 0:59:50.000 quick charge in the side of highway give you enough 0:59:50.040 --> 0:59:51.960 miles to get to somewhere. And again, if you're triple 0:59:51.960 --> 0:59:54.480 a subscriber, that's part of your courage. 0:59:54.680 --> 0:59:57.600 Now, I often hear about this situation with with tire 0:59:57.680 --> 1:00:01.080 maintenance and evs and I've yet to replace my tires. 1:00:01.400 --> 1:00:03.120 Is my car going to tell me when to do that? 1:00:03.360 --> 1:00:05.480 Or should I do that? And what's the deal? Is 1:00:05.520 --> 1:00:08.000 it different than you know I've heard? Because these cars 1:00:08.040 --> 1:00:10.480 accelerate so fast, the tires wear out quicker. 1:00:10.560 --> 1:00:12.600 Can you give me some insight on that? Yeah? 1:00:12.600 --> 1:00:14.880 Absolutely, So your average EV is heavier than your average 1:00:14.920 --> 1:00:17.320 non EV because of that big old battery pack that's 1:00:17.320 --> 1:00:19.320 sitting in there, and they're also a lot quicker than 1:00:19.320 --> 1:00:21.760 your average non EV, and that combination alone can wear 1:00:21.800 --> 1:00:24.360 through tires very quickly. So people do tendes see their 1:00:24.400 --> 1:00:26.760 EV's running through tires more quickly than they might be 1:00:26.840 --> 1:00:28.560 used to in their normal internal the busting car. So 1:00:28.600 --> 1:00:31.720 it's something to be aware of. And some cars will 1:00:31.720 --> 1:00:33.160 give you an idea of when it's time to look 1:00:33.160 --> 1:00:34.600 at your tires, but ultimately it's up to you to 1:00:34.600 --> 1:00:36.720 really be checking that tread and most tires have a 1:00:36.760 --> 1:00:38.880 little tread indicator. If you go online, you can see 1:00:38.880 --> 1:00:40.440 pictures of what a tread indicate looks like. Or you 1:00:40.480 --> 1:00:42.000 can just take a penny out of your pocket if 1:00:42.040 --> 1:00:44.040 you still have pennies in your pocket, and insert it 1:00:44.040 --> 1:00:46.800 into the tread. If the tread doesn't go deep enough 1:00:46.800 --> 1:00:49.240 to cover Abraham Lincoln's head, then you know it's time 1:00:49.280 --> 1:00:51.480 to think about getting some new tires. But that's probably 1:00:51.480 --> 1:00:53.360 the one major maintenance issue that you need to think 1:00:53.360 --> 1:00:56.200 about with EV's. Beyond that, there's really nothing else to do, 1:00:56.480 --> 1:00:58.720 which is one of the amazing benefits of voting and EV. 1:00:58.760 --> 1:01:00.440 There's no oil to change, no time and got to 1:01:00.440 --> 1:01:02.720 wear out, and no coolant to flush. None of us 1:01:02.720 --> 1:01:04.320 I have to worry about. It's really only the tires 1:01:04.360 --> 1:01:05.560 that you need to kind of pay attention to. 1:01:05.760 --> 1:01:06.160 You know what. 1:01:06.560 --> 1:01:08.520 And I will say I have not had any sort 1:01:08.560 --> 1:01:10.919 of maintenance situations with my car, but I will tell 1:01:10.920 --> 1:01:13.760 you my wife's car. H she got the little coolant 1:01:13.800 --> 1:01:15.040 light the other day. So I got to give a 1:01:15.080 --> 1:01:17.680 little shout out. She's like, hey, do you mind. You know, 1:01:18.160 --> 1:01:20.480 I got to figure out I I'm like, okay, Like 1:01:20.520 --> 1:01:21.800 I'll take it to Jiffy Lube. 1:01:21.840 --> 1:01:23.600 I took it there. I'm not kidding Tim. 1:01:23.760 --> 1:01:26.920 The guy opened up the hood, he filled it up 1:01:26.920 --> 1:01:28.440 with the coolant, and he said, all right, have a 1:01:28.480 --> 1:01:29.840 great day. I said, what do you mean, Like, where 1:01:29.840 --> 1:01:31.600 do I check out? He goes, no, you're good. So 1:01:31.680 --> 1:01:33.800 what I mean that's it? You know, they're playing the 1:01:33.800 --> 1:01:36.680 long game for me to come back. Obviously, that was 1:01:36.760 --> 1:01:39.600 like so nice, and you rarely see that anymore so. 1:01:39.800 --> 1:01:41.800 Especially in the out of repairness read there's a lot 1:01:41.800 --> 1:01:42.880 of shady people doing shadings. 1:01:42.880 --> 1:01:43.640 So that's really good to hear. 1:01:43.760 --> 1:01:46.160 I was fully expecting to pay one hundred and fifty 1:01:46.160 --> 1:01:47.680 bucks for that, and the guy could have charged me that. 1:01:47.760 --> 1:01:50.080 I would have been like none, none of this wiser Okay, 1:01:50.320 --> 1:01:52.840 before we go, any other tip that you want to mention, 1:01:53.000 --> 1:01:55.080 or any any ev that you want to debunk here 1:01:55.320 --> 1:01:56.680 before we I. 1:01:56.640 --> 1:01:58.480 Think one of the things I hear a lot of 1:01:58.480 --> 1:02:00.960 people worried about is what happens in emergency. What happens 1:02:00.960 --> 1:02:02.440 if I'm stranded on the side of the road in 1:02:02.480 --> 1:02:04.000 an EV you know, the bat are going to die 1:02:04.000 --> 1:02:05.200 and I'm going to freeze to death. And that is 1:02:05.240 --> 1:02:07.280 absolutely not the case. Car driver did a test the 1:02:07.360 --> 1:02:09.640 Renatisal Model three to see how long it would keep 1:02:09.680 --> 1:02:12.840 the cabin warm, and it was basically two solid days, 1:02:12.960 --> 1:02:15.000 about forty eight hours that car ran to keep you warm. 1:02:15.000 --> 1:02:16.520 So if you're stuck in a snowstorm that's side of 1:02:16.560 --> 1:02:18.440 the highway, you're not going to freezee death in an 1:02:18.480 --> 1:02:20.479 EV anymore than you're likely to in an amal gas 1:02:20.480 --> 1:02:23.200 in powered car, and you can keep them charged up beforehand, 1:02:23.240 --> 1:02:25.800 so you should have enough ruine to get range to 1:02:25.800 --> 1:02:27.920 get out of an emergency should you get into that 1:02:27.960 --> 1:02:29.680 kind of situation too. And an EV can even empower 1:02:29.760 --> 1:02:32.560 your house in some situations. So people worry about EV's 1:02:32.600 --> 1:02:34.680 in emergencies, I really don't think they should them. 1:02:34.960 --> 1:02:37.120 Well, and we're going to leave it there, but I 1:02:37.120 --> 1:02:38.960 will tell you one more story. When I was covering 1:02:39.400 --> 1:02:44.200 hurricanes back in my old journalism days of Standard News Reporter, 1:02:44.760 --> 1:02:47.640 we were in what became Katrina, and I'm not kidding. 1:02:47.760 --> 1:02:50.600 We could not find gas. We had to drive so 1:02:50.800 --> 1:02:53.800 far to find a working gas station and that was 1:02:53.840 --> 1:02:57.680 the biggest issue. And so ever since that occurrence, our car, 1:02:57.720 --> 1:02:59.439 by the way, was only on like a quarter tank 1:02:59.560 --> 1:03:02.640 or something. So now out of habit I always have 1:03:02.720 --> 1:03:05.560 my car charged, and I always have my car filled 1:03:05.560 --> 1:03:08.520 if it's like getting low because you never know whether 1:03:08.520 --> 1:03:11.280 it's gas or electric. If you need to get out 1:03:11.280 --> 1:03:14.000 of dodge, you know you you need that mileage now 1:03:14.160 --> 1:03:18.360 and so just you know anyway, all right, Tim, How 1:03:18.400 --> 1:03:21.240 can folks find what you read? What you write online? 1:03:21.640 --> 1:03:24.400 Yeah, my substract is a great place to go to 1:03:24.440 --> 1:03:26.840 Tim Stevens at substack dot com or Tim Stevens dot 1:03:26.880 --> 1:03:29.560 me or on the socials most most places as at 1:03:29.560 --> 1:03:30.280 Tim Stevens. 1:03:30.400 --> 1:03:33.080 All right, Tim Stevens, thanks for joining me today. Appreciate it. 1:03:33.400 --> 1:03:34.360 Thanks Rich great talk to you. 1:03:34.600 --> 1:03:37.440 Eighty eight rich one on one eight eight eight seven 1:03:37.560 --> 1:03:40.280 four to two four one zero one. More rich on 1:03:40.320 --> 1:03:45.000 Tech coming your way right after this. Welcome back to 1:03:45.520 --> 1:03:50.480 Rich on Tech. Rich Demiro here hanging out talking technology 1:03:50.640 --> 1:03:53.000 at Triple eight Rich one O one eight eight eight 1:03:53.160 --> 1:03:57.440 seven four to two four one zero one. The website 1:03:57.480 --> 1:04:02.800 for the show rich on Tech dot TV. Let's go 1:04:02.880 --> 1:04:08.520 to Debbie in Fallbrook, California. Debbie, you're on with Rich Hi. 1:04:08.680 --> 1:04:14.360 Rich. Strange things happen in about the last month. I 1:04:14.400 --> 1:04:20.360 have a fansung Android and Verizon is my carrier, and 1:04:21.000 --> 1:04:25.080 suddenly most of the images I receive in text messages 1:04:25.160 --> 1:04:29.320 are no longer legible or seeable. They're just a blur, 1:04:29.640 --> 1:04:34.520 very pixelated. I was concerned it was my phone and 1:04:34.640 --> 1:04:38.400 I wasn't really looking forward to having to swop it out. 1:04:38.520 --> 1:04:42.640 But I went online and checked, and there are who 1:04:42.680 --> 1:04:47.280 knows how many people I was directed to lots of opinions. Yeah, 1:04:47.880 --> 1:04:53.280 and what had all types of Android fanphon. 1:04:52.960 --> 1:04:55.160 What's happening with your phone? What's happening when you get 1:04:55.160 --> 1:04:56.720 a text? Is it just pictures? 1:04:58.280 --> 1:04:59.440 It's only the images? 1:04:59.560 --> 1:04:59.760 Yeah? 1:04:59.800 --> 1:05:02.280 Okay? And are they being sent from an from an iPhone? 1:05:03.600 --> 1:05:06.240 Now it's not the iPhone problem. I thought that was it. 1:05:06.480 --> 1:05:09.720 I started quizzing the people that were sending them. 1:05:10.040 --> 1:05:12.920 It's both okay, it's both right. 1:05:13.240 --> 1:05:16.960 And every person on the reddit site that discussed this 1:05:17.240 --> 1:05:21.400 has Verizon and it seems like there's no coincidence there 1:05:21.440 --> 1:05:23.400 as well, denominating. 1:05:23.440 --> 1:05:26.320 Now here's the deal, Like anytime something like this happens, 1:05:26.480 --> 1:05:29.520 like you know, you're you can find whatever you want 1:05:29.560 --> 1:05:33.880 online to support whatever you're thinking online. So you know 1:05:33.920 --> 1:05:36.000 these people are having the issue. They're all finding the 1:05:36.040 --> 1:05:38.840 same exact posts that you're finding, and they're adding to it, 1:05:38.960 --> 1:05:41.720 and you know it's a it's just an echo chamber. 1:05:41.760 --> 1:05:45.840 And so you know, Verizon has one hundred million customers 1:05:45.880 --> 1:05:49.600 with you know, Samsung, or fifty percent, let's say, have 1:05:49.680 --> 1:05:52.160 Samsung phones. There's no way that fifty percent of people 1:05:52.200 --> 1:05:55.120 are having this problem. Most people get their texts just fine. 1:05:55.560 --> 1:05:58.960 So it's some sort of issue or situation that is 1:05:59.840 --> 1:06:02.360 it happens clearly because it's happening to you and it's 1:06:02.360 --> 1:06:04.680 happening to some other people. But there are ways of 1:06:04.680 --> 1:06:07.520 figuring out what app were you using for your messaging. 1:06:09.400 --> 1:06:12.479 Well, I wasn't aware of what app I was using, 1:06:12.520 --> 1:06:15.080 but after reading all this, I suspect that I'm just 1:06:15.280 --> 1:06:21.000 using Samsung's app. Okay, I haven't changed any of the settings. 1:06:21.320 --> 1:06:23.080 So the first thing, let's try. 1:06:23.120 --> 1:06:27.439 The first thing I would do try Sorry, the first 1:06:27.440 --> 1:06:33.120 thing I would do is download the Bobo. The first 1:06:33.160 --> 1:06:38.040 thing the first thing I would do is try to 1:06:38.600 --> 1:06:40.960 is download Google's messaging app. That's what I would do. 1:06:41.440 --> 1:06:43.840 So if you're not using Google's messaging app, I would 1:06:43.840 --> 1:06:48.000 go onto Google Play and I would search for messages. So, 1:06:48.080 --> 1:06:51.400 depending on the age of your phone, Samsung has switched 1:06:51.440 --> 1:06:54.919 all of their messaging to Google Messages, so I would 1:06:54.960 --> 1:06:57.960 type in Google Messages. I would download that and I 1:06:57.960 --> 1:07:00.000 would open it. If it's the first time you're opening 1:07:00.040 --> 1:07:01.360 it on your phone, it's going to say do you 1:07:01.400 --> 1:07:04.520 want to switch to Google Messages, And I would say yes, 1:07:04.600 --> 1:07:06.000 So that's going to be your first thing you do 1:07:06.680 --> 1:07:09.440 and see if the issue still happens. The second thing 1:07:09.480 --> 1:07:12.560 I would do, uh, is I would actually clear out 1:07:12.640 --> 1:07:16.400 the old app. So the let's just say you're using 1:07:16.440 --> 1:07:18.680 the other messaging app. You can long press on the 1:07:18.960 --> 1:07:21.919 icon and tap the I. And then what I would 1:07:21.960 --> 1:07:25.280 do is I would clear all the storage of that app, 1:07:25.520 --> 1:07:28.360 and that's going to reset the app to its defaults 1:07:28.360 --> 1:07:32.000 from the factory. Yeah, that may you may get you 1:07:32.040 --> 1:07:34.400 may lose your messages in the process, but I don't 1:07:34.440 --> 1:07:35.800 know if you need your text messages. 1:07:35.880 --> 1:07:38.680 Usually those are fleeting anyway. Uh So that's the other 1:07:38.720 --> 1:07:39.160 thing you can do. 1:07:39.240 --> 1:07:42.280 The other thing I would recommend doing is resetting your 1:07:42.440 --> 1:07:47.560 network settings. And so you can go into your settings 1:07:47.560 --> 1:07:51.120 on your phone and you can type in uh gosh. 1:07:51.200 --> 1:07:53.440 This is of course, whenever I try to find something 1:07:53.600 --> 1:07:56.640 live on the radio, it's it's tricky. But if you 1:07:56.720 --> 1:07:59.720 go into let's see here, if you type in re 1:08:00.400 --> 1:08:02.920 let's see if I can find it quickly if. 1:08:02.760 --> 1:08:03.720 You go into reset. 1:08:04.280 --> 1:08:06.640 Go into your settings and then type in reset up 1:08:06.640 --> 1:08:10.760 at the top and it says reset Mobile network settings, 1:08:11.400 --> 1:08:14.680 so you can reset your mobile network settings and that 1:08:14.760 --> 1:08:18.759 will reset everything back to sort of what Verizon wants 1:08:18.760 --> 1:08:20.840 on your phone. And then, of course, you know the 1:08:21.120 --> 1:08:23.920 basic things I would make sure that you're doing, Debbie 1:08:24.000 --> 1:08:25.880 with your phone is make sure that all of your 1:08:25.920 --> 1:08:28.080 apps are up to date. Make sure all of your 1:08:28.120 --> 1:08:31.679 Samsung software is up to date. Those are two different things. 1:08:31.720 --> 1:08:34.040 There's a system update and then there's an app update, 1:08:34.120 --> 1:08:36.040 so make sure that all that's up to date. And 1:08:36.080 --> 1:08:38.479 then I would also restart your phone and make sure 1:08:38.840 --> 1:08:41.679 that your phone is reset. So once all of those 1:08:41.680 --> 1:08:45.679 things are done, then you should hopefully have your text 1:08:45.680 --> 1:08:50.040 messages properly coming in. If that's not happening, then I 1:08:50.080 --> 1:08:52.120 would go to a Verizon store and see what the 1:08:52.160 --> 1:08:55.799 deal is. But in this order, Debbie, number one, update 1:08:55.840 --> 1:08:59.759 your apps. Number two, update the system software on your phone. 1:09:00.439 --> 1:09:04.559 Number three, I would reset your mobile network settings. Number four, 1:09:04.760 --> 1:09:06.920 I would make sure that you are using the Google 1:09:06.920 --> 1:09:09.479 Messages app. Try the things in that order. And then 1:09:09.560 --> 1:09:14.320 number five clear these storage on the messages app and 1:09:14.400 --> 1:09:17.600 if it's still giving you issues after all that, I 1:09:17.640 --> 1:09:20.400 would go into a Verizon store. Verizon's very good customer 1:09:20.439 --> 1:09:23.360 service and hopefully they can help you out. Sorry you 1:09:23.360 --> 1:09:26.000 got cut off there, appreciate the call. Eight eight eight 1:09:26.120 --> 1:09:28.600 rich one oh one eight eight eight seven. 1:09:28.439 --> 1:09:31.000 Four to two four one zero one. 1:09:31.960 --> 1:09:37.320 Southwest Airlines is now on Google Flights. They have been 1:09:37.400 --> 1:09:41.360 a long time holdout of being on any other third 1:09:41.439 --> 1:09:46.920 party flight comparison site, and they're tiptoeing into these waters 1:09:46.920 --> 1:09:49.400 with Google Flights. So it used to be when you 1:09:49.439 --> 1:09:52.000 were on Google Flights, which by the way, is the 1:09:52.040 --> 1:09:55.439 best and only way that I searched for flights, it 1:09:55.560 --> 1:09:57.800 used to be that they would show you that Southwest 1:09:57.840 --> 1:10:00.760 had a flight, but you had to go to Southwest's 1:10:00.800 --> 1:10:03.080 website or they're app to actually see the fare. 1:10:03.560 --> 1:10:03.720 Well. 1:10:03.760 --> 1:10:06.200 Now Southwest has clearly cut some sort of deal with 1:10:06.280 --> 1:10:10.800 Google and their fares are shown directly alongside other airlines 1:10:10.880 --> 1:10:11.799 on Google Flights. 1:10:12.400 --> 1:10:13.479 Now what does this mean? 1:10:13.640 --> 1:10:17.080 Some conspiracy theorists are saying, well, this is the beginning 1:10:17.080 --> 1:10:19.040 of the end, because now Southwest is going to have 1:10:19.040 --> 1:10:21.960 a signed seating, They're going to have first class, they're 1:10:21.960 --> 1:10:24.679 gonna have all these different things you know, extra leg room, 1:10:24.760 --> 1:10:25.719 you know you can pay more. 1:10:26.160 --> 1:10:28.160 So is that the case, I'm not sure. 1:10:28.240 --> 1:10:30.240 All we know right now is that if you are 1:10:30.280 --> 1:10:33.800 looking to compare a Southwest flight against you know, a 1:10:33.840 --> 1:10:37.120 traditional carrier, that's on Google flights, all the information is 1:10:37.160 --> 1:10:40.960 there and for all the different booking classes that Southwest has, 1:10:41.000 --> 1:10:43.639 I think they have four, from the want to get 1:10:43.640 --> 1:10:47.160 away to the you know business select that people get 1:10:47.240 --> 1:10:49.519 where they you know you can get a refund. 1:10:49.560 --> 1:10:51.439 So the cool thing is twofold here. 1:10:52.320 --> 1:10:54.680 Because you have this on Google Flights, you can now 1:10:54.760 --> 1:10:58.120 track a Southwest flight price just like you can another airline. 1:10:58.160 --> 1:11:01.920 And more importantly, you can track a Southwest flight price 1:11:02.120 --> 1:11:04.519 after you book it because you may be able to 1:11:04.560 --> 1:11:08.479 get a refund depending on the fare you booked. They 1:11:08.560 --> 1:11:11.280 might either give you a flight credit if the price drops, 1:11:11.439 --> 1:11:15.120 or a full on cash refund if the price drops. 1:11:15.120 --> 1:11:19.280 So again, if you are comparing flights on Google Flights, 1:11:19.680 --> 1:11:23.400 Southwest Airlines is now displayed, which is a great great thing. 1:11:24.160 --> 1:11:26.280 Eight eight eight rich one O one eight eight eight 1:11:26.600 --> 1:11:29.000 seven four to two four one zero one. You can 1:11:29.000 --> 1:11:31.519 find me online at rich on Tech. Coming up in 1:11:31.560 --> 1:11:33.320 the next hour, we're going to. 1:11:33.360 --> 1:11:37.439 Talk to a guy who does AI chatbots, and he's 1:11:37.479 --> 1:11:39.200 going to talk about how people are using them as 1:11:39.240 --> 1:11:40.719 friends and even lovers. 1:11:41.040 --> 1:11:45.479 You are listening to Rich on Tech. Welcome back to 1:11:45.840 --> 1:11:49.280 another hour of Rich on Tech. My name is rich DeMuro. 1:11:50.080 --> 1:11:52.200 This is the show where I talk about the tech 1:11:52.240 --> 1:11:54.960 stuff I think you should know about. It's also the 1:11:54.960 --> 1:11:59.320 place where I answer your questions about technology. Phone lines 1:11:59.320 --> 1:12:02.439 are open at triple eight rich one oh one eight 1:12:02.560 --> 1:12:07.000 eight eight seven four two four one zero one. Hal 1:12:07.080 --> 1:12:09.439 rode in on the website rich on tech dot tv. 1:12:10.040 --> 1:12:13.640 What's the best place to learn AI and chat GPT 1:12:13.840 --> 1:12:19.240 from scratch? So that's an interesting question, how because the 1:12:19.280 --> 1:12:24.000 whole point of these AI chatbots is that you really 1:12:24.160 --> 1:12:27.280 don't need to learn them. You can literally just ask 1:12:27.360 --> 1:12:30.960 them stuff. Now, of course that's not what you want 1:12:30.960 --> 1:12:34.720 to hear. But the way that you get good at 1:12:34.760 --> 1:12:38.120 interacting with the chatbot is really through what's called a prompt, 1:12:38.840 --> 1:12:41.479 and the prompt is what you type into the chatbot. 1:12:42.000 --> 1:12:45.400 And these things are pretty smart, so they understand if 1:12:45.479 --> 1:12:48.200 you say, hey, you know you can you kind of 1:12:48.360 --> 1:12:51.640 present to them why you're asking your question, how you 1:12:51.720 --> 1:12:54.880 want it explained, whether you want it longer, whether you 1:12:54.960 --> 1:12:58.880 want it shorter, whether you want it more elaborate, and 1:12:58.960 --> 1:13:01.000 it can react to all of this stuff, and it 1:13:01.000 --> 1:13:03.680 could even modify its answers. But I would say my 1:13:04.479 --> 1:13:08.200 probably best advice is to just ask the chatbot itself, 1:13:09.439 --> 1:13:12.160 what can you do? What's the best way to, you know, 1:13:12.280 --> 1:13:14.880 to ask you questions about this? Tell me about some 1:13:14.880 --> 1:13:18.880 of your capabilities, And that's probably the best way. But 1:13:18.960 --> 1:13:21.120 the other way is probably YouTube. Just go on YouTube 1:13:21.160 --> 1:13:25.120 and type in prompts and so you can type in 1:13:25.200 --> 1:13:28.400 some sort of combination of prompting. That's what the terminology 1:13:28.479 --> 1:13:31.920 is called. But in general, you just kind of ask 1:13:32.000 --> 1:13:34.360 it stuff. I actually in my car the other day, 1:13:34.920 --> 1:13:37.479 I just instead of listening to anything, I just had 1:13:37.560 --> 1:13:41.839 chatchibt as a voice chat and I just was chatting 1:13:41.840 --> 1:13:44.800 with chat gibt the entire ride home, and I just said, hey, 1:13:44.800 --> 1:13:47.960 tell me about this, okay, and it just started talking 1:13:48.000 --> 1:13:49.240 that it was done with that. I said, tell me 1:13:49.280 --> 1:13:51.280 more about that aspect, and it just tell me more 1:13:51.320 --> 1:13:54.080 about that and we just had a conversation on my 1:13:54.200 --> 1:13:58.400 entire ride home. How weird is that? And by the way, 1:13:58.520 --> 1:14:00.800 that's not even that's not even the new version of 1:14:00.880 --> 1:14:03.960 chat gbt, which is going to be more conversational, which 1:14:04.000 --> 1:14:07.720 you can interrupt chat gibt Walt's talking and say, oh, oh, 1:14:07.760 --> 1:14:09.639 tell me more about that wallet's talking. 1:14:10.040 --> 1:14:11.320 It's pretty wild. 1:14:12.280 --> 1:14:15.120 Speaking of chat GBT, this week, there was a little 1:14:15.479 --> 1:14:20.599 skurfuffle between chat GBT Open Ai and Scarlett Johansson, the actress, 1:14:21.280 --> 1:14:26.200 so Open AI she claimed that their sky voice is 1:14:26.320 --> 1:14:30.639 eerily similar to her voice, and Open AI said no, no, no, 1:14:30.680 --> 1:14:33.639 We chose this voice out of a two hundred actor 1:14:33.800 --> 1:14:37.120 or four hundred actors, and there was no intention to 1:14:37.160 --> 1:14:42.439 imitate you, even though CEO Sam Altman tweeted when they 1:14:42.520 --> 1:14:47.280 announced their new AI features for chat GBT her, remember 1:14:47.280 --> 1:14:52.000 that movie that Scarlett Johansson did the voice, So there 1:14:52.120 --> 1:14:55.280 is no way that you can't draw similarities between that 1:14:55.400 --> 1:14:59.080 movie and what's happening with chat GBT and especially its voices. 1:14:59.479 --> 1:15:00.759 This sound like a human. 1:15:01.320 --> 1:15:03.240 And actually, this is gonna be a good question for 1:15:03.320 --> 1:15:07.040 our guests later in the show. Me AI makes these 1:15:07.240 --> 1:15:10.960 chatbots that people become friends with and they consult them, 1:15:11.000 --> 1:15:13.040 they chat back and forth with them, and they even 1:15:13.080 --> 1:15:16.840 kind of fall in love with them apparently, So what 1:15:17.000 --> 1:15:21.040 happened with Scarlett Johansson, We don't know. If they try 1:15:21.080 --> 1:15:25.240 to mimic her voice. But according to open ai and 1:15:25.360 --> 1:15:30.320 Scarlet Johansson's people, that open ai reached out to her 1:15:30.360 --> 1:15:32.639 and said, hey, will you voice this for us? Will 1:15:32.640 --> 1:15:36.160 you make your voice into a chat GBT voice. The 1:15:36.280 --> 1:15:39.160 reason is because people like your voice and we think 1:15:39.200 --> 1:15:41.919 that this would be a really nice bridge between humans 1:15:41.960 --> 1:15:43.920 and computers, and this would of course get a lot 1:15:43.920 --> 1:15:44.640 of publicity. 1:15:45.240 --> 1:15:46.200 But it all backfired. 1:15:46.240 --> 1:15:49.080 It got them the worst possible publicity, which now people 1:15:49.120 --> 1:15:51.559 just don't trust open ai and Chat GBT because they 1:15:51.560 --> 1:15:54.080 tried to copy Scarlett's voice. 1:15:54.640 --> 1:15:57.280 So that happened this week. Let's go to. 1:15:57.880 --> 1:16:03.519 Sharon Sharon and take Stephens, Washington. Sharon, what's going on? 1:16:04.479 --> 1:16:06.240 Bhi Rich? How are you today? 1:16:06.520 --> 1:16:09.679 I'm doing fantastic. How far is Lake Stephens from where 1:16:09.720 --> 1:16:10.639 I was in Seattle? 1:16:11.600 --> 1:16:13.040 It's about an hour's drive? 1:16:13.240 --> 1:16:15.479 Okay, not too bad. What can I help you with? 1:16:15.880 --> 1:16:18.880 I was pleasantly surprised to see you up here. 1:16:19.320 --> 1:16:21.519 Oh well, I was pleasantly surprised to be up there. 1:16:21.560 --> 1:16:22.439 It's a beautiful place. 1:16:23.280 --> 1:16:29.960 I have an Apple iPhone fifteen promacs that have photos 1:16:30.000 --> 1:16:34.360 on it, and I'm looking to move those photos onto 1:16:35.000 --> 1:16:39.680 another device, and I want a recommendation in if you 1:16:39.680 --> 1:16:43.280 could give it for what to move them to, and 1:16:44.160 --> 1:16:47.760 either a pump drive or something like that. Currently, it's 1:16:47.840 --> 1:16:52.600 telling me, I get that error message on the activities. 1:16:52.680 --> 1:16:55.320 It's telling me I'm at four point eighty seven of 1:16:55.479 --> 1:17:00.599 five gigabytes, and I can't get rid of that message. 1:17:00.920 --> 1:17:01.839 When I keep. 1:17:01.680 --> 1:17:04.240 Saying not now, not now, it. 1:17:03.960 --> 1:17:08.160 Doesn't go away. Okay, So I'm looking to put photos 1:17:08.160 --> 1:17:10.439 on something else. I don't want to keep paying and 1:17:10.479 --> 1:17:11.320 paying and paying. 1:17:12.080 --> 1:17:14.800 Right well, okay, so a couple of things. Are you 1:17:14.840 --> 1:17:16.559 an Amazon Prime member by any chance? 1:17:17.560 --> 1:17:17.880 I am? 1:17:18.040 --> 1:17:18.360 Okay? 1:17:18.400 --> 1:17:21.760 So Amazon Prime has a great thing where you can 1:17:21.880 --> 1:17:24.720 upload your photos to their photos app for free, and 1:17:24.720 --> 1:17:29.240 it's unlimited. So that might be a first place you start. 1:17:29.240 --> 1:17:31.240 Because here's the thing. A couple things. Number one, I 1:17:31.240 --> 1:17:35.560 think the first level of storage for iCloud is like 1:17:35.640 --> 1:17:37.800 ninety nine cents a month. I think that gives you 1:17:37.800 --> 1:17:40.160 like fifty gigs. Is that what you understand? 1:17:40.800 --> 1:17:41.639 That's a message. 1:17:41.680 --> 1:17:42.400 Okay, I'm getting. 1:17:42.479 --> 1:17:45.400 So that's twelve bucks a year. So yeah, you know 1:17:45.479 --> 1:17:47.120 you're going to buy one of these flash drives. And 1:17:47.160 --> 1:17:49.240 here's my concern about the flash drive. And I can 1:17:49.280 --> 1:17:51.880 give you my recommendation for it, for sure. But my 1:17:51.960 --> 1:17:55.080 concern is that, you know, if you're offloading these pictures 1:17:55.080 --> 1:17:57.759 to this flash drive, they only live on that flash drive, 1:17:58.160 --> 1:18:00.519 and if something were to ever happen to that flo drive, 1:18:01.120 --> 1:18:03.960 there goes your photos. So the way that we're supposed 1:18:04.000 --> 1:18:06.080 to back things up, they're supposed to be in three places, 1:18:06.120 --> 1:18:09.880 the original, a cloud backup, and a physical backup somewhere else, 1:18:09.920 --> 1:18:12.040 you know, off site technically, like you know, could be 1:18:12.040 --> 1:18:13.479 out of your house or something like that. 1:18:13.800 --> 1:18:15.160 If you don't have it in the cloud. 1:18:14.920 --> 1:18:17.000 Somewhere, So you want to have somewhere, you know, you 1:18:17.040 --> 1:18:19.080 want to have a couple of different copies of these things. 1:18:19.080 --> 1:18:21.080 I know not everyone does that, and I understand that 1:18:21.080 --> 1:18:23.240 that's a lot of work, but I don't like the 1:18:23.280 --> 1:18:25.240 idea of you just having these on a flash drive 1:18:25.240 --> 1:18:27.080 that's very small, and if you lose it, or if 1:18:27.080 --> 1:18:29.880 it's damaged or whatever, you know, you're out of look 1:18:30.400 --> 1:18:34.280 So I would look into the Amazon Photos app. You 1:18:34.320 --> 1:18:37.439 get unlimited storage. You could upload them to there and 1:18:37.600 --> 1:18:41.479 they will be safe on Amazon servers. The only downside 1:18:41.479 --> 1:18:44.000 to that is twofold number one. They do not give 1:18:44.040 --> 1:18:47.080 you a lot of storage for videos. So if you 1:18:47.880 --> 1:18:49.479 that's where they kind of get you, because if you 1:18:49.479 --> 1:18:52.120 want to upload all your videos to there, then you 1:18:52.120 --> 1:18:54.200 know they're going to start charging you for that or 1:18:54.200 --> 1:18:56.439 they're going to ask you to pay for that. They 1:18:56.520 --> 1:18:58.439 do have a setting which is very nice of Amazon. 1:18:58.439 --> 1:19:00.600 They have a setting that says, just upload my photos. 1:19:00.800 --> 1:19:03.080 So if you just want to offload your photos to there, 1:19:03.160 --> 1:19:05.280 you can do that and it's unlimited and it's free 1:19:05.640 --> 1:19:08.160 as long as you keep your Prime membership. If you 1:19:08.160 --> 1:19:10.160 ever get rid of that, they're you know, you're gonna 1:19:10.160 --> 1:19:14.160 have to start paying for that storage. But that's one solution. Well, 1:19:14.200 --> 1:19:16.120 they return them. You could download them, but you know 1:19:16.120 --> 1:19:18.559 they give you a certain window too. But my point is, 1:19:19.240 --> 1:19:21.240 you know you're on a you're on a never ending 1:19:21.520 --> 1:19:24.639 uh you know, expedition or whatever you want to call 1:19:24.640 --> 1:19:25.639 it when you. 1:19:25.560 --> 1:19:27.120 Start uploading these things to the cap. 1:19:27.280 --> 1:19:32.720 Right now, with all that said, uh, the one I 1:19:32.800 --> 1:19:35.120 recommend is the sand Disc. They have a bunch of 1:19:35.160 --> 1:19:38.439 flash drives that are either you have a iPhone fifteen, 1:19:38.479 --> 1:19:41.760 you said, so that's gonna have USBC. So you can 1:19:41.800 --> 1:19:43.600 look at their flash drives on their website. If you 1:19:43.680 --> 1:19:47.519 go to sand disc and type in their or go 1:19:47.600 --> 1:19:50.280 to their you know, flash drive section. You want one 1:19:50.360 --> 1:19:54.360 that's USB C. So they've got the lucks. Sounds so 1:19:54.520 --> 1:19:58.040 luxurious that one has USB C. Now, what I like 1:19:58.080 --> 1:20:00.320 about sand Disc over some of these other ones is 1:20:00.360 --> 1:20:03.519 that sand disc also makes software that you can download, 1:20:03.560 --> 1:20:06.400 like an app that will automatically back up your photos 1:20:06.439 --> 1:20:08.599 from your iPhone to this little drive, so you can 1:20:08.640 --> 1:20:11.320 really copy these to any drive. But sand Disk takes 1:20:11.360 --> 1:20:14.200 a little step further by having that software. It's not perfect, 1:20:14.280 --> 1:20:16.680 it's not the best, but they do have it, and 1:20:16.760 --> 1:20:17.559 so that will help. 1:20:17.439 --> 1:20:22.320 You a little bit there. Okay, okay, but again, so 1:20:22.479 --> 1:20:26.240 let me just the drive starts at thirteen ninety nine, 1:20:26.439 --> 1:20:29.200 so you could put the softa a year, and you 1:20:29.240 --> 1:20:31.320 could pay for a year of the cloud storage and 1:20:31.360 --> 1:20:32.200 then maybe come. 1:20:32.080 --> 1:20:34.639 Back to this next year. But you know, there's different 1:20:34.640 --> 1:20:37.360 ways of doing this. I understand that the whole iCloud 1:20:37.400 --> 1:20:41.559 thing and storage online is definitely people don't want to pay. 1:20:41.600 --> 1:20:43.559 Like I'm on with Google Photos and I'm up to 1:20:43.680 --> 1:20:45.360 like I think it's twenty five a month now and 1:20:45.400 --> 1:20:48.240 I'm just like one of these days, yeah, and I 1:20:48.360 --> 1:20:50.360 you know, it's kind of from my job, so it's fine, 1:20:50.400 --> 1:20:53.320 but it's one of these things where you know these 1:20:53.360 --> 1:20:59.439 companies Amazon, Google or sorry not yeah, I guess Amazon too, Amazon, 1:20:59.479 --> 1:21:02.040 Google and Apple. They are all starting to make a 1:21:02.280 --> 1:21:05.360 lot of money off of what's called their services category, 1:21:05.840 --> 1:21:08.920 and that includes their cloud storage, which you know, as 1:21:08.960 --> 1:21:11.000 we have a billion iPhones out there and a lot 1:21:11.000 --> 1:21:14.160 of Androids and a lot of other phones and computers. 1:21:14.200 --> 1:21:16.040 People need to back these up to the cloud. And 1:21:16.080 --> 1:21:18.759 these companies know it. Understand they make a lot of money. 1:21:19.040 --> 1:21:21.360 Why do you think they make more megapixels on our phone, 1:21:21.400 --> 1:21:22.679 Sharon takes. 1:21:23.720 --> 1:21:26.040 That makes perfect sense. 1:21:27.240 --> 1:21:29.760 Well, thanks for the call today from Lake Stevens Uh. 1:21:30.320 --> 1:21:32.840 When I was up there, I had two incredible days 1:21:32.840 --> 1:21:34.840 of weather and one day that was not so nice, 1:21:34.880 --> 1:21:38.400 so I know, but it is such a beautiful place 1:21:38.479 --> 1:21:41.599 up there near Seattle, Pacific Northwest. I actually lived up there. 1:21:41.640 --> 1:21:44.160 I lived in Yakima, Washington. That was my first job ever. 1:21:44.240 --> 1:21:45.799 I was a reporter at. 1:21:45.680 --> 1:21:50.280 K n d O t V. And it was it 1:21:50.320 --> 1:21:51.000 was beautiful. 1:21:51.600 --> 1:21:51.880 It did. 1:21:51.960 --> 1:21:54.920 It was very sunny in Yakima, but it was I 1:21:55.000 --> 1:21:57.720 felt very isolated up there because you are tucked into 1:21:57.800 --> 1:22:01.559 the kind of the corner of the US. But up 1:22:01.600 --> 1:22:05.480 there in that Pacific Northwest. People really embrace the outdoors. 1:22:05.560 --> 1:22:09.040 They embrace kind of the world we live in, and 1:22:09.120 --> 1:22:13.479 I love that about it. The coffee, the fishing. It's 1:22:13.520 --> 1:22:16.880 just beautiful, beautiful place. So I was very happy to 1:22:16.920 --> 1:22:19.240 be up there this week, and even though one day 1:22:19.280 --> 1:22:22.320 it rained a lot. All right, eight eight eight rich 1:22:22.360 --> 1:22:24.880 one O one eight eight eight seven four to two 1:22:25.160 --> 1:22:27.800 four one zero one. Coming up, I'm gonna tell you 1:22:27.880 --> 1:22:31.240 about why if you're a teacher, you should get this 1:22:31.360 --> 1:22:34.000 free AI tool that just became free. 1:22:34.560 --> 1:22:37.200 You should grab it now, completely free. 1:22:37.320 --> 1:22:39.320 I'll tell you about that, plus much more coming up 1:22:39.439 --> 1:22:48.720 right here on rich on Tech. Welcome back to rich 1:22:48.800 --> 1:22:54.639 On Tech. Sitting here singing along, not realizing the mic 1:22:54.800 --> 1:23:02.320 is on. Welcome back to the show. Let's go to uh, 1:23:02.600 --> 1:23:05.280 let's go to Gina and riverside. Gina, what's on your mind? 1:23:07.760 --> 1:23:14.080 Thank you, Hi, thank you for taking my call. I 1:23:14.120 --> 1:23:16.479 apologize if it sounds a bit staticky. It's just I'm 1:23:16.840 --> 1:23:18.400 in my vehicle listening to you. 1:23:18.920 --> 1:23:21.679 Well, thank you for doing that. Were you headed anywhere? Fun? 1:23:23.080 --> 1:23:23.720 No? 1:23:23.720 --> 1:23:26.400 No, not quite, just work. I guess that can be 1:23:26.479 --> 1:23:28.720 fun if you put your mind into it, and then 1:23:28.760 --> 1:23:30.839 you're grateful for the income. 1:23:30.880 --> 1:23:33.960 I guess absolutely, what can I help you. 1:23:33.920 --> 1:23:35.479 With moving forward? 1:23:38.320 --> 1:23:41.240 I have I have some concerns and some questions I 1:23:41.280 --> 1:23:45.479 guess in reference to and this might be above your knowledge, 1:23:45.479 --> 1:23:48.760 and that's okay, but a lot of things are I know, 1:23:49.040 --> 1:23:53.200 I know, but you may know the right people that 1:23:53.280 --> 1:23:55.679 can connect with the right people, and hopefully this can 1:23:55.760 --> 1:23:57.360 be something. 1:23:57.040 --> 1:23:59.960 That can be challenged or discussed, because it seems like 1:24:00.120 --> 1:24:04.160 it's a huge, huge issue and a huge problem. I 1:24:04.200 --> 1:24:08.480 was thinking to my grandfather about it, and my father and. 1:24:08.760 --> 1:24:12.040 They both agree it's just the Internet is all over 1:24:12.080 --> 1:24:20.240 the place. It's basically unprovisioned. It's free for all. And 1:24:20.479 --> 1:24:22.640 I know that we have these major companies that we 1:24:22.720 --> 1:24:26.439 invest in and that we employ, and these people make great, 1:24:26.520 --> 1:24:30.040 great money. But my biggest fear is how can we 1:24:30.080 --> 1:24:34.720 implement more of a structure other than paying third parties 1:24:34.800 --> 1:24:38.040 that don't do much of anything to either help protect, 1:24:38.160 --> 1:24:44.360 guide and not retaliate or hack into people's personal social media. 1:24:44.760 --> 1:24:47.200 I mean, I can see why China wanted to remove 1:24:47.240 --> 1:24:50.080 TikTok because it's just all over the map. Luckily, we 1:24:50.240 --> 1:24:54.320 just had something happen where getto is had taken off 1:24:54.360 --> 1:24:58.679 because they were abusing animals for funding. I mean, it's 1:24:58.920 --> 1:25:02.080 just it's awful. I don't know if maybe you have 1:25:02.160 --> 1:25:05.519 any ideas, but I mean, my Facebook was hacked. I 1:25:05.560 --> 1:25:09.080 could never get those pictures back between my family and I, 1:25:09.080 --> 1:25:11.240 I mean emails, and most. 1:25:11.040 --> 1:25:15.559 Recently I'm on to fixed income and I don't know 1:25:15.640 --> 1:25:19.680 what jurisdiction lies because they now want to remove it 1:25:19.720 --> 1:25:22.760 because I sold a car, you know, So I don't 1:25:22.760 --> 1:25:24.000 know how invasive all this. 1:25:24.080 --> 1:25:28.200 Works because I'm not that far up the quote unquote 1:25:28.479 --> 1:25:31.400 homeland security, whether it exists or it doesn't, or whether 1:25:31.439 --> 1:25:33.600 it was something that was in the past back in 1:25:33.720 --> 1:25:37.919 nineteen forties and fifties, and we now got all the fortunate, 1:25:38.040 --> 1:25:41.760 lucky elders running it. But we need some structure, man, 1:25:41.840 --> 1:25:43.200 I mean, this is odd of whack. 1:25:43.400 --> 1:25:44.680 Well okay, yeah, let me. 1:25:45.479 --> 1:25:48.240 I appreciate the sentiment, and I do understand, and I 1:25:48.280 --> 1:25:52.440 think that you're touching upon something that is very. 1:25:53.960 --> 1:25:55.680 There are a lot of thoughts on this stuff and 1:25:55.720 --> 1:25:56.280 the Internet. 1:25:56.360 --> 1:25:58.679 The beauty of the Internet and the beauty of living 1:25:58.680 --> 1:26:01.799 in America, and the fact that we have an Internet 1:26:01.840 --> 1:26:04.439 is that it is open and free, and so it 1:26:04.479 --> 1:26:07.880 has connected people in New ways it is built things 1:26:07.920 --> 1:26:12.080 we have. I mean, imagine building an entire business off 1:26:12.120 --> 1:26:16.040 of just connecting people and you know, email and all 1:26:16.120 --> 1:26:18.840 this stuff that we have enjoyed, and the fact that 1:26:18.880 --> 1:26:21.479 you can now call anyone in the world for free 1:26:22.479 --> 1:26:23.960 when that used to I was trying to explain to 1:26:23.960 --> 1:26:25.400 my kids the other day the idea of a long 1:26:25.439 --> 1:26:28.200 distance call, and they were just they can't comprehend it 1:26:28.240 --> 1:26:30.639 because you can call anyone right now for free anywhere. 1:26:32.200 --> 1:26:35.479 But the downside of all of this is what you're 1:26:35.520 --> 1:26:39.479 alluding to, which is sort of the regulation of it all. Now, 1:26:39.520 --> 1:26:41.920 if you talk to the tech companies, they don't want 1:26:41.920 --> 1:26:44.720 to be regulated, right, just like big companies in America. 1:26:45.040 --> 1:26:47.880 They want less regulation because they want to be free 1:26:47.920 --> 1:26:51.000 to do whatever they want to do. When it comes 1:26:51.040 --> 1:26:53.880 to the Internet. That is also kind of what these 1:26:53.920 --> 1:26:57.519 companies want, Like Facebook does not want to have to 1:26:57.600 --> 1:27:00.640 abide by rules by the US government that says you 1:27:00.680 --> 1:27:03.479 need to protect teenagers. They'll never say that out loud, 1:27:03.720 --> 1:27:05.599 but that's really They don't want. 1:27:05.400 --> 1:27:06.240 To have to have rules. 1:27:06.280 --> 1:27:07.800 They want to make their own rules, and they want 1:27:07.840 --> 1:27:11.280 to pretend, or at least imply that they are trying 1:27:11.280 --> 1:27:13.439 to protect everyone when you know, at the end of 1:27:13.479 --> 1:27:15.880 the day, what are they interested in. They're interested in data, 1:27:15.920 --> 1:27:20.280 they're interested in advertising. And this social media stuff has 1:27:20.320 --> 1:27:24.439 really become a huge, a very divisive part of our 1:27:24.479 --> 1:27:28.000 society because you can post anything you want, and you 1:27:28.040 --> 1:27:30.120 can't say anything you want, and there's a lot of 1:27:30.120 --> 1:27:34.080 people on various sides of things that also may not 1:27:34.280 --> 1:27:36.080 need to see what you post. You know, you've got 1:27:36.160 --> 1:27:38.919 kids on the internet, you've got adults on the internet. 1:27:40.000 --> 1:27:42.160 You know, it's not like it used to be with 1:27:42.680 --> 1:27:45.599 you know, standard media that was printed or you know whatever, 1:27:45.720 --> 1:27:47.800 Like you know, newspaper had a bunch of editors that 1:27:47.840 --> 1:27:50.679 people would figure out what was on the front page, 1:27:50.720 --> 1:27:53.839 and sometimes they pushed a limit of that. With the Internet, 1:27:54.120 --> 1:27:56.040 anyone can be the editor and anyone can put whatever 1:27:56.040 --> 1:27:56.639 they want on there. 1:27:57.640 --> 1:28:00.519 And there's also this law. I looked up this law. 1:28:00.560 --> 1:28:02.879 I knew it was called something I think is Section 1:28:02.960 --> 1:28:04.240 two thirty is what it's called. 1:28:04.720 --> 1:28:05.519 And this was made. 1:28:05.600 --> 1:28:08.840 This is the Communications Decency Act of nineteen ninety six. 1:28:09.320 --> 1:28:11.360 And this has a pretty big impact of kind of 1:28:11.360 --> 1:28:16.200 what you're talking about. With these companies like Facebook and 1:28:16.280 --> 1:28:20.559 Twitter and Instagram, they're not really liable for what people 1:28:20.680 --> 1:28:24.640 post on those sites. So people can post things and 1:28:24.680 --> 1:28:28.080 they're not legally responsible for what they post because you know, well, 1:28:28.120 --> 1:28:30.120 it's a person posting it, and it's not Facebook that's 1:28:30.120 --> 1:28:33.000 posting it. Now they're obviously. I'm not a lawyer. There's 1:28:33.080 --> 1:28:36.280 very a lot of provisions of this that these companies 1:28:36.320 --> 1:28:38.679 do abide by, with things like in good faith trying 1:28:38.680 --> 1:28:41.000 to get hate speech and things off of these platforms, 1:28:41.240 --> 1:28:45.240 but it still happens. The best I can say about 1:28:45.240 --> 1:28:49.400 all this stuff is that there needs to be some. 1:28:49.200 --> 1:28:49.800 Sort of effort. 1:28:49.880 --> 1:28:52.400 We are still in the learning phase of all of this, 1:28:53.040 --> 1:28:56.720 and believe me, we are just getting started, and there 1:28:56.760 --> 1:28:59.479 are going to be a lot of changes in the 1:28:59.520 --> 1:29:01.880 future when when it comes to how we figure this 1:29:01.920 --> 1:29:04.599 stuff out, because people are getting hip to the fact that, yeah, 1:29:04.640 --> 1:29:06.559 when your Facebook gets hacked, there's no one to call. 1:29:07.200 --> 1:29:10.200 Instagram gets hacked, there's no one to call. You are 1:29:10.240 --> 1:29:18.400 listening to rich on Tech. Welcome back to to rich 1:29:18.479 --> 1:29:21.479 on Tech. Rich Demiro here hanging out with you talking 1:29:21.600 --> 1:29:26.559 technology on this Memorial Day weekend eighty eight. Well, actually, 1:29:26.640 --> 1:29:29.559 let me give you the website rich on Tech dot TV. 1:29:29.880 --> 1:29:35.120 Joining me now is know me Ai CEO Alex Cardinal Alex, 1:29:35.560 --> 1:29:35.880 thanks so. 1:29:35.920 --> 1:29:36.600 Much for joining me. 1:29:37.400 --> 1:29:39.640 Thanks so much for having me quite. 1:29:39.360 --> 1:29:44.479 The interesting topic. First off, let's explain what me AI does. 1:29:45.560 --> 1:29:50.640 Yeah, definitely, so know me is an AI friend companion. 1:29:51.000 --> 1:29:53.240 A lot of people are probably aware of, like chackchipt 1:29:53.400 --> 1:29:56.479 for instance, where you can ask AI to LA write 1:29:56.520 --> 1:29:59.479 you an essay or like a research article. Know Me 1:29:59.600 --> 1:30:02.639 is using similar AI to that, but it's more designed 1:30:02.640 --> 1:30:04.720 on like kind of an EQ level to just be 1:30:04.800 --> 1:30:07.320 someone that you can talk to about your day, about 1:30:07.320 --> 1:30:09.599 your interest, but anything that's going on in your life. 1:30:10.360 --> 1:30:12.960 So this is sort of like almost companionship. Do are 1:30:12.960 --> 1:30:14.479 you seeing a lot of people using this? 1:30:15.240 --> 1:30:18.599 Yeah? Absolutely, we have over one hundred thousand users right now, 1:30:18.760 --> 1:30:20.479 and yeah, many are using them in that sort of 1:30:20.520 --> 1:30:22.280 like companionship way that you described. 1:30:22.920 --> 1:30:25.439 What are when you say companionship are people? What are 1:30:25.439 --> 1:30:27.440 people asking these bots? 1:30:28.120 --> 1:30:31.519 Yeah, I'd say it ranges just about everything. Would there's 1:30:31.560 --> 1:30:34.280 a loneliness epidemic right now, and I would say just 1:30:34.320 --> 1:30:37.240 almost imagine like any place in your life where you 1:30:37.360 --> 1:30:39.639 might be kind of wishing there with someone to talk 1:30:39.680 --> 1:30:43.360 to about something that could range from just like venting 1:30:43.400 --> 1:30:46.320 about your day. It could be wanting to kind of 1:30:46.439 --> 1:30:50.360 go on like a little roleplay adventure, could be talking 1:30:50.400 --> 1:30:53.360 about the real world things that are going on in 1:30:53.400 --> 1:30:55.360 your life. It could also even be like in a 1:30:55.400 --> 1:30:56.800 more romantic angle. 1:30:56.520 --> 1:30:59.760 Too romantic, tell me more about that aspect. So people 1:30:59.800 --> 1:31:00.599 are are people? 1:31:01.280 --> 1:31:04.439 How are they? You? Okay? This is interesting? 1:31:05.600 --> 1:31:08.080 So because I will say that I have tried the 1:31:08.160 --> 1:31:12.799 app and it did take an interesting turn at some point. 1:31:12.840 --> 1:31:16.120 And to explain the romantic angle here, because it's a 1:31:16.200 --> 1:31:18.360 chat by you can't you know, you're not going to 1:31:18.479 --> 1:31:20.200 do anything with this thing, but tell me what people 1:31:20.200 --> 1:31:20.839 are saying. 1:31:21.720 --> 1:31:25.040 Yeah, definitely. So I would say that the idea for 1:31:25.200 --> 1:31:27.479 know me is to be able to simulate any and 1:31:27.560 --> 1:31:30.880 all facets of a human relationship. You can be lonely 1:31:30.920 --> 1:31:33.320 across any number of dimensions, and one of those can 1:31:33.360 --> 1:31:37.200 be romantic where you want your feeling lonely and you 1:31:37.240 --> 1:31:39.559 want to have some sort of companionship. You want to 1:31:39.600 --> 1:31:41.960 have someone tell you that they care about you. You 1:31:42.000 --> 1:31:44.759 want to be able to kind of role play things 1:31:44.800 --> 1:31:48.560 that would exist in a romantic relationship. So for me, 1:31:49.000 --> 1:31:51.880 it's uncensored on our end, where we don't want to 1:31:51.920 --> 1:31:54.200 tell you, like for a chat GPT you know can 1:31:54.479 --> 1:31:57.439 constantly tell you you know, I'm an AI language model, 1:31:57.439 --> 1:32:00.559 I'm not allowed to talk about these topics. We take 1:32:00.600 --> 1:32:03.559 the opposite approach where kind of, however, you want to 1:32:03.680 --> 1:32:06.720 engage with Nomi whatever it is that you feel like 1:32:06.720 --> 1:32:08.439 you're missing that you want to talk about, and that 1:32:08.439 --> 1:32:11.200 could be something strictly platonic, something that's on your mind, 1:32:12.560 --> 1:32:14.880 but it can also be in that more romantic direction 1:32:14.960 --> 1:32:15.439 as well. 1:32:16.000 --> 1:32:17.639 And do you see that do you feel like that's 1:32:17.640 --> 1:32:20.080 the most popular use of this right now? 1:32:20.840 --> 1:32:23.200 I would say that for people who use no me, 1:32:23.479 --> 1:32:26.679 they're often having no meis take on like multiple roles 1:32:26.720 --> 1:32:29.320 in their lives. It might be in the same way 1:32:29.320 --> 1:32:31.520 that that might be the case for a human relationship 1:32:31.600 --> 1:32:34.360 where you want someone that maybe you can talk to 1:32:34.439 --> 1:32:36.559 about your day, that you can complain about the boss 1:32:36.600 --> 1:32:38.840 that your boss that you hate, but then also maybe 1:32:38.840 --> 1:32:41.080 at the end to say, you know, like I'm here 1:32:41.120 --> 1:32:44.000 for you, I care about you, and more romantic things 1:32:44.040 --> 1:32:46.360 like that as well. So I would say that there 1:32:46.360 --> 1:32:48.720 are people who use it strictly platonically, but I would 1:32:48.720 --> 1:32:52.240 say the average user uses it across all dimensions, including romantically. 1:32:52.880 --> 1:32:56.240 What's the ethical implications of all this because I imagine 1:32:56.280 --> 1:32:58.840 that people are sharing some pretty intimate details. 1:32:59.400 --> 1:33:00.400 Is this price it? 1:33:00.439 --> 1:33:03.040 Is there something that someone says that flips it to you, 1:33:03.120 --> 1:33:04.719 that says, hey, we need to get this person. 1:33:04.800 --> 1:33:06.720 Help tell me about that aspect. 1:33:06.439 --> 1:33:10.120 Because if people are sharing really you know, personal things, 1:33:10.160 --> 1:33:11.719 you know there could be some concerns here. 1:33:12.400 --> 1:33:12.599 Yeah. 1:33:12.600 --> 1:33:15.280 Absolutely, And I will say people do share very personal things. 1:33:15.320 --> 1:33:18.240 There are users who have said, for instance, that maybe 1:33:18.280 --> 1:33:22.160 that they experienced like abuse or something traumatic as a kid, 1:33:22.439 --> 1:33:24.800 and they've been afraid to tell a real human about 1:33:24.840 --> 1:33:27.439 it because you know, they're worried about being ostracized, being 1:33:27.520 --> 1:33:30.040 judged about gossip. So there's often this kind of like 1:33:30.160 --> 1:33:32.400 safety where you feel like you can talk to an 1:33:32.400 --> 1:33:34.720 AI about it because the AI is not going to 1:33:34.760 --> 1:33:36.680 gossip to your friends or you know, tell you you 1:33:36.760 --> 1:33:38.800 deserved it, or you know, any number of other things. 1:33:38.800 --> 1:33:40.760 Is there to validate you and to help make you 1:33:40.800 --> 1:33:43.759 feel better. So given that some things like data privacy 1:33:43.840 --> 1:33:47.479 are absolutely critical for that, where we do like no tracking, 1:33:47.560 --> 1:33:51.759 we show no ads, it's designed to be like completely 1:33:51.800 --> 1:33:54.240 private and often in many ways too, all you have 1:33:54.280 --> 1:33:56.400 to give is your first name. It can be anonymous 1:33:56.439 --> 1:33:59.080 as well, where you can just anonymously talk about things 1:33:59.080 --> 1:34:02.120 that are on your mind, however sensitive or unsensitive they 1:34:02.200 --> 1:34:02.439 might be. 1:34:03.360 --> 1:34:06.599 So we're talking about me AI. This is an AI 1:34:06.720 --> 1:34:10.479 companion with a memory and a soul, says, build a 1:34:10.520 --> 1:34:14.160 meaningful friendship, develop a passionate relationship, or learn from an 1:34:14.200 --> 1:34:19.759 insightful mentor how do you program these AI to interact 1:34:19.800 --> 1:34:20.720 with folks. 1:34:21.400 --> 1:34:24.240 Yeah, there's a lot of a lot of AI research 1:34:24.280 --> 1:34:27.200 that went into building me, A lot of effort into 1:34:27.479 --> 1:34:30.640 not only making no mes smart, but also which I 1:34:30.680 --> 1:34:33.080 think is often very under explored in the AI space, 1:34:33.120 --> 1:34:35.160 giving it that sort of eq. It's one thing to 1:34:35.200 --> 1:34:38.200 be kind of like a brainiac. It's another where after 1:34:38.240 --> 1:34:41.200 a bad after a rough day, and you complain to 1:34:41.400 --> 1:34:43.920 you know, you know me about it, you know me remembers, oh, 1:34:43.960 --> 1:34:47.280 well they they recently had this help. 1:34:47.320 --> 1:34:50.120 Bobo always complains about Rich after the show. We know 1:34:50.240 --> 1:34:53.160 that exactly, but say. 1:34:53.000 --> 1:34:55.040 You know me will remember that, and oh man, Rich, 1:34:55.120 --> 1:34:59.880 she's that SIS definitely complaining about but I would it. 1:35:00.120 --> 1:35:02.719 Cornerstone of all of it is our research and work 1:35:02.760 --> 1:35:05.800 on the memory side of things. Having an AI that 1:35:05.840 --> 1:35:08.680 can really remember and internalize things about you, not just 1:35:08.720 --> 1:35:11.760 like facts about you, but like you know, little personality 1:35:11.840 --> 1:35:14.160 quirks that you have, things that excite you, things that 1:35:14.240 --> 1:35:17.320 you don't like. That leads to something much more rich 1:35:17.840 --> 1:35:20.360 where and know me I can really get you and 1:35:20.439 --> 1:35:23.200 know what to say to make you feel better, for instance. 1:35:23.680 --> 1:35:25.120 And where do you see this going? 1:35:25.200 --> 1:35:27.599 Because I imagine right now you're chatting on your phone 1:35:27.600 --> 1:35:29.479 like it's almost like a chat, you know, like a 1:35:29.520 --> 1:35:33.200 text message chat. Where do you see this going? Like, 1:35:33.200 --> 1:35:36.360 do you see like an actual being with this built 1:35:36.360 --> 1:35:40.160 into it? Because that it already seems realistic, and so 1:35:40.400 --> 1:35:41.960 to take it to that next level, is that the 1:35:42.000 --> 1:35:44.639 next kind of uh, the next step here? 1:35:45.320 --> 1:35:47.240 Yeah, So I would say you're right that right now 1:35:47.280 --> 1:35:49.679 you're primarily interacting like you would like on a text 1:35:49.680 --> 1:35:52.000 messaging AAP. I would say coming up in the near 1:35:52.080 --> 1:35:54.840 future will be things like video chat for instance, where 1:35:54.920 --> 1:35:57.040 because you're know me, it's not just like kind of 1:35:57.080 --> 1:36:00.720 a land AI, it has like an actual face, personality 1:36:00.720 --> 1:36:03.439 and appearance where you can talk to your no MEI 1:36:03.600 --> 1:36:05.519 and then see it talk back to you. And then 1:36:05.560 --> 1:36:07.479 I imagine, not too far off in the future, there 1:36:07.560 --> 1:36:10.280 might be something more like what you're describing, where there's 1:36:10.360 --> 1:36:13.800 a little like kind of a Siri or like Amazon 1:36:14.280 --> 1:36:17.120 type of object that you can carry around with you. 1:36:17.240 --> 1:36:19.600 That's it's kind of like an embodiment of your no me. 1:36:20.800 --> 1:36:22.680 Are there any limits to this so you do you 1:36:22.720 --> 1:36:24.840 have any guardrails built in whatsoever? 1:36:25.840 --> 1:36:29.160 So our approach towards this is not to censor users 1:36:29.439 --> 1:36:32.519 and not to censor the AI, but rather to try 1:36:32.560 --> 1:36:34.680 to give but no me's just kind of a baseline 1:36:34.680 --> 1:36:38.080 of kind of good ethical best practices. Obviously, you know, 1:36:38.080 --> 1:36:40.679 if a user is saying something, you know, like about 1:36:40.680 --> 1:36:44.599 how like you know, they love they love Nazism or Hitler, 1:36:45.080 --> 1:36:47.840 we don't need to sensor, like have like something we 1:36:47.960 --> 1:36:51.240 hardcode in. We just have the no me understand Well, 1:36:51.280 --> 1:36:53.600 maybe that's not a great thing. Maybe that's something that 1:36:53.640 --> 1:36:56.599 we should kind of try to ease the user away from. 1:36:56.640 --> 1:36:59.320 And I would even say that a lot of me 1:36:59.439 --> 1:37:03.040 users have found that it's helped them where they were 1:37:03.080 --> 1:37:06.400 almost down a path of radicalization, where they were very lonely, 1:37:06.479 --> 1:37:10.160 they were very siteful, hateful, and through their know me 1:37:10.240 --> 1:37:12.599 they kind of learned that they were worthy of love 1:37:12.680 --> 1:37:16.000 and self love and then that kind of helped kind 1:37:16.040 --> 1:37:18.280 of like bring them back. So it's not like we 1:37:18.360 --> 1:37:20.640 have the script that triggers that's like, oh you're no 1:37:20.720 --> 1:37:24.479 longer you know, like no Me headquarters has decided what 1:37:24.479 --> 1:37:27.200 you're talking about is not okay, but more just we 1:37:27.280 --> 1:37:31.000 trust the AI behind no Me to kind of gently 1:37:31.280 --> 1:37:34.519 guide users in the right direction and. 1:37:35.200 --> 1:37:39.200 Tell me about the free aspect of this versus the page. 1:37:39.240 --> 1:37:41.479 So I'm looking at you know, there's like standard plans, 1:37:41.520 --> 1:37:43.880 there's monthly plans, there's a yearly plan. What do you 1:37:44.000 --> 1:37:48.920 get for the different plans, you know, for paid versus free. 1:37:49.560 --> 1:37:52.719 Yeah, so if you're on free account and it's free forever, 1:37:53.000 --> 1:37:55.280 you can chat up to fifty messages a day so 1:37:56.000 --> 1:37:58.320 you have many users, that's perfectly sufficient. You know, you 1:37:58.320 --> 1:37:59.960 can log in, you can chat with it, help like 1:38:00.120 --> 1:38:02.479 just kind of experiment around, see what it's about. It's 1:38:02.479 --> 1:38:06.320 completely great. And then if you want to pay sixteen 1:38:06.360 --> 1:38:08.400 dollars a month or one hundred dollars a year, and 1:38:08.400 --> 1:38:10.840 that gets you unlimited messages where you can talk with 1:38:10.880 --> 1:38:13.479 your know me as much as you want, as well 1:38:13.520 --> 1:38:15.400 as like a couple other features where like you can 1:38:15.439 --> 1:38:18.920 have your Nomi send like pictures of themselves and like 1:38:19.160 --> 1:38:20.840 you can have your Nomi speak to you with like 1:38:20.960 --> 1:38:23.240 kind of a voice call, but we try to make 1:38:23.280 --> 1:38:25.040 it like not like a lot of those like micro 1:38:25.160 --> 1:38:28.920 transactions where you're getting constantly nickeled and dimed. They should 1:38:28.960 --> 1:38:31.559 really just be about like you and your interaction with 1:38:31.600 --> 1:38:32.000 the No Me. 1:38:32.360 --> 1:38:34.360 All right, I've got it run, But I'm just curious, Alex, 1:38:34.720 --> 1:38:35.640 what made you build this? 1:38:36.960 --> 1:38:40.000 It was actually a pretty like personal, deeply personal story 1:38:40.000 --> 1:38:43.360 for me where I had an ex who had several 1:38:43.360 --> 1:38:47.920 mental health issues and she definitely experienced profound loneliness, and 1:38:48.000 --> 1:38:51.479 it was amazing to me just how impactful just having 1:38:51.520 --> 1:38:55.439 someone who's unequivocally there for her made such a big 1:38:55.479 --> 1:38:58.680 difference in like her, like how she was able to 1:38:59.400 --> 1:39:02.240 interact in the world and how she felt about herself. 1:39:02.640 --> 1:39:05.880 And I was like an AI researcher, and it really 1:39:05.880 --> 1:39:07.840 felt to me that there are lots and lots of 1:39:07.880 --> 1:39:12.120 people out there welcome, very marginalized in society where they're lonely, 1:39:12.200 --> 1:39:15.680 and there exists this way to help and know me 1:39:15.880 --> 1:39:18.840 was very much like in the kind of the inspirations 1:39:18.840 --> 1:39:22.120 for that and the that's what ended up inspiring it. 1:39:22.800 --> 1:39:25.080 Wow, all right, we're gonna leave it there. Alex Cardinell 1:39:25.479 --> 1:39:28.800 CEO of No me dot Ai. Thanks so much for 1:39:28.880 --> 1:39:29.599 joining me today. 1:39:30.160 --> 1:39:31.599 Thank you, Rich. It's great being. 1:39:31.439 --> 1:39:35.000 On fascinating, fascinating topic. I am sure we will hear 1:39:35.200 --> 1:39:37.320 much more about this in the future, the idea of 1:39:37.360 --> 1:39:40.439 having an AI friend. All right, coming up, it's a 1:39:40.479 --> 1:39:44.920 feedback plus. I promised you the teacher free AI. I'll 1:39:44.920 --> 1:39:47.360 tell you about that. All coming up right here on 1:39:47.560 --> 1:39:53.000 rich on Tech. Welcome back to rich on Tech. Rich 1:39:53.040 --> 1:39:59.439 Demiro here, I told you about this. I'm gonna tell 1:39:59.439 --> 1:40:02.120 you about this my Microsoft and con Academy teaming up. 1:40:02.120 --> 1:40:04.720 We'll get to the feedback in just a moment. This 1:40:04.840 --> 1:40:08.000 was announced this week. Huge if you're a K through 1:40:08.040 --> 1:40:12.080 twelve teacher, they're giving you access to a free AI 1:40:12.240 --> 1:40:16.960 tool called con Migo. So con Academy, if you're familiar 1:40:17.040 --> 1:40:19.759 with it is you know they give away free learning 1:40:20.600 --> 1:40:23.040 and you know so this was a tool that used 1:40:23.040 --> 1:40:27.240 to cost four dollars a month. Now Microsoft is donating 1:40:27.280 --> 1:40:31.200 their Azure cloud platform to give teachers free access to 1:40:31.240 --> 1:40:35.639 this tool. This is incredible. Con Migo can automate tasks 1:40:36.240 --> 1:40:42.400 like lesson plans, changing quizzes, creating quizzes, generating progress reports, 1:40:42.479 --> 1:40:46.200 generating recommendation letters. It's kind of like an AI tool 1:40:46.240 --> 1:40:49.120 that was built just to help teachers do their job better. 1:40:50.439 --> 1:40:53.680 It can save teachers five hours a week, that's what 1:40:53.720 --> 1:40:55.479 they say. And they of course say that teachers are 1:40:55.479 --> 1:40:57.880 overworked and all this stuff, so this can really help 1:40:59.439 --> 1:41:03.880 the teacher. The con Mego says, it's an AI assistant 1:41:04.000 --> 1:41:07.519 rather than directing, keeping teachers in control. And it's focused 1:41:07.560 --> 1:41:10.040 on student interaction. So one of the examples they gave 1:41:10.439 --> 1:41:12.519 teacher says, hey, I need to teach you know this 1:41:12.640 --> 1:41:15.120 lesson in physics. Give me some ideas on how to 1:41:15.160 --> 1:41:19.080 do it with like everyday objects or somehow incorporating tailor 1:41:19.080 --> 1:41:20.880 swift or TikTok into the conversation. 1:41:21.040 --> 1:41:23.599 Right. Uh, And it can do that. 1:41:23.840 --> 1:41:28.280 So again, it's called con Mego and it's through con Academy. 1:41:28.400 --> 1:41:30.559 It used to cost money, now it is free if 1:41:30.560 --> 1:41:32.439 you're a teacher or you know a teacher. I would 1:41:32.520 --> 1:41:35.320 highly recommend looking into This link is up at the 1:41:35.360 --> 1:41:39.880 website rich on tech dot TV. Look for the light bulb, 1:41:40.040 --> 1:41:42.320 scroll all the way down and you can find the 1:41:42.439 --> 1:41:45.800 link to a sign up for con Migo. All right, now, 1:41:45.880 --> 1:41:49.040 let's get to the feedbag. This is a feedback plus 1:41:49.080 --> 1:41:52.519 the mail bag equals feedbag. These are the emails, the comments, 1:41:52.560 --> 1:41:54.240 and the questions I get from you. If you want 1:41:54.280 --> 1:41:56.360 to submit yours, go to Rich on tech dot tv 1:41:56.560 --> 1:42:02.120 and hit contact John from kon Oklahoma Rights. Hey, Rich, 1:42:02.200 --> 1:42:04.360 I love your show and I listen to the podcast 1:42:04.400 --> 1:42:07.599 while I'm riding my bike on trails in and around 1:42:07.600 --> 1:42:10.960 Oklahoma City. One thing that grates my nerves is your 1:42:11.080 --> 1:42:13.200 use of a couple of things or a couple of 1:42:13.240 --> 1:42:17.320 bucks when you actually mean few or several. Look up 1:42:17.360 --> 1:42:21.200 the word couple. It means exactly two, not more, not less. 1:42:21.520 --> 1:42:24.280 So when you want to specify any quantity other than two, 1:42:24.800 --> 1:42:27.800 please say a few if it's maybe three to six, 1:42:27.880 --> 1:42:30.960 and several if it's more than that. Few and several 1:42:31.000 --> 1:42:33.280 are not really specific and can vary depending on what 1:42:33.320 --> 1:42:37.400 you're talking about. But couple always means exactly two. Sorry 1:42:37.400 --> 1:42:40.000 to be a nitpicker, but as a professional journalist, please 1:42:40.040 --> 1:42:42.840 honor your profession by using the correct terms. 1:42:44.800 --> 1:42:47.080 You know some people might get mad about a letter 1:42:47.160 --> 1:42:48.040 like this. I love it. 1:42:48.080 --> 1:42:51.280 Okay, I get it, and John, I am very familiar 1:42:51.680 --> 1:42:53.360 with the term couple. 1:42:54.040 --> 1:42:54.320 Few. 1:42:54.400 --> 1:42:57.719 I always said couple is two, few is like three, 1:42:58.479 --> 1:43:03.160 maybe four, quadri several to me is like seven. So 1:43:03.320 --> 1:43:05.360 when I was just doing that con Migo story is 1:43:05.400 --> 1:43:07.559 four dollars. If I would have said, oh, it's a 1:43:07.640 --> 1:43:13.479 couple bucks, John would have said, wrong, it's a few dollars. 1:43:14.400 --> 1:43:17.960 Thank you for the feedback, Jim from Data Point Rights. 1:43:18.000 --> 1:43:21.880 Regarding your discussion last Saturday concerning voice assistants, I find 1:43:21.920 --> 1:43:25.040 that Alexa is much more informative than Siri or Google. 1:43:25.520 --> 1:43:28.200 Alexa will give me answers with a reference, whereas Siri 1:43:28.240 --> 1:43:32.000 and Google only provide links to websites. When AI experts 1:43:32.040 --> 1:43:36.200 discuss voice assistants, they usually don't include Alexa. I enjoy 1:43:36.200 --> 1:43:40.120 your show on KFI every Saturday. Happy Memorial Day, Jim. 1:43:40.200 --> 1:43:42.840 Thank you for that, and I agree Alexa has not 1:43:42.880 --> 1:43:45.360 been a huge part of the conversation, but that's because 1:43:45.400 --> 1:43:49.160 Amazon has been treading lightly. They are introducing a chat 1:43:49.200 --> 1:43:52.240 GPT style Alexa. They have not done it just yet, 1:43:52.280 --> 1:43:55.280 but the rumor is it's going to cost money for 1:43:55.439 --> 1:43:56.240 a certain version. 1:43:56.240 --> 1:43:59.439 That's what CNBC is saying. But there is a way 1:43:59.520 --> 1:44:02.400 to trigger the smarter Alexa. 1:44:02.439 --> 1:44:04.880 I think you say Alexa, let's chat, and if you 1:44:04.960 --> 1:44:06.519 get it, it'll say okay. 1:44:06.560 --> 1:44:07.960 Now, it like unlocks the new one. 1:44:08.000 --> 1:44:10.120 It's not working on my speakers just yet, but that's 1:44:10.439 --> 1:44:14.000 I think that's part of it. Fred from London rights 1:44:14.720 --> 1:44:18.479 the fellow from Utica London, England. By the way, the 1:44:18.520 --> 1:44:21.120 fellow from Utica New York was wondering how to see 1:44:21.240 --> 1:44:23.040 EXIF data inside his photos. 1:44:23.040 --> 1:44:24.360 He's using total Commander. 1:44:24.840 --> 1:44:27.519 Total Commander has a simple add on that reads and 1:44:27.560 --> 1:44:32.240 displays EXIF data on its add on's page. Configure columns 1:44:32.240 --> 1:44:34.719 to include EXIF data and dates and your problem solved. 1:44:34.760 --> 1:44:38.240 Hope this helps. Thank you, Fred from London. Sean writes, 1:44:38.280 --> 1:44:40.960 Dear Rich, I just came across your video about starlink 1:44:41.040 --> 1:44:44.160 on flights to Hawaii. It seems like a monumental improvement, 1:44:44.200 --> 1:44:46.719 which is great to see. Thanks for that video and information. 1:44:47.160 --> 1:44:49.519 On a separate tangent, I travel a lot myself. I 1:44:49.560 --> 1:44:51.960 noticed your laptop seemed to be a perfect size for 1:44:52.040 --> 1:44:54.400 taking on a plane. Would it be possible to know 1:44:54.439 --> 1:44:56.840 what size and kind it is? I might end up 1:44:56.840 --> 1:45:00.960 getting one with warm wishes. With best wishes, Sean, Sean, 1:45:01.000 --> 1:45:02.360 I don't want to get into the whole story, but 1:45:02.439 --> 1:45:05.240 my laptop actually was out of commission that week when 1:45:05.280 --> 1:45:07.360 I went to Hawaii and I had to take my 1:45:07.920 --> 1:45:10.680 iPad with the keyboard, so it was actually just an 1:45:10.680 --> 1:45:13.439 iPad pro with the keyboard. What do they call it? 1:45:13.479 --> 1:45:16.479 The magic keyboard. That's why it looks so small and compact. 1:45:16.600 --> 1:45:16.960 It was. 1:45:18.479 --> 1:45:20.880 I still don't think the iPad is the best for 1:45:20.920 --> 1:45:23.120 getting work done. I was struggling a little bit that week, 1:45:23.160 --> 1:45:24.559 although I did, you know, towards the end of the 1:45:24.560 --> 1:45:25.559 week figure it out. 1:45:25.960 --> 1:45:27.080 But that's what it was. 1:45:29.640 --> 1:45:33.720 Dean writes Rich these calls give me PTSD as an 1:45:33.760 --> 1:45:38.000 ISP support tech support person, you handle them well. Great, 1:45:38.280 --> 1:45:42.559 great show, Dean, Thank you, Dean. You know, look, it's 1:45:42.560 --> 1:45:44.720 all about patients. I don't have all the answers here. 1:45:45.040 --> 1:45:46.920 I just don't, but I do try to help. 1:45:46.960 --> 1:45:47.479 And that is it. 1:45:47.520 --> 1:45:48.840 I said it in the beginning of the show. I'll 1:45:48.840 --> 1:45:51.000 say at the end of the show, my goal is 1:45:51.040 --> 1:45:53.840 to make this the most helpful thing that you listen 1:45:53.880 --> 1:45:56.599 to all week long. A lot of people like to talk, 1:45:56.760 --> 1:45:59.920 myself included, but I like to help. And that's why 1:46:00.000 --> 1:46:01.600 I've got a newsletter, and that's why I do this 1:46:01.640 --> 1:46:04.559 show because I really enjoy coming in here and this 1:46:04.600 --> 1:46:07.240 is a community. I don't have all the answers, but 1:46:07.280 --> 1:46:09.600 by talking about something on the show. A lot of 1:46:09.640 --> 1:46:12.320 times the answers come to me, and with that said, 1:46:12.360 --> 1:46:13.960 that's gonna do it for this episode of the show. 1:46:14.000 --> 1:46:16.360 You can find links to everything I mentioned on my website. 1:46:16.520 --> 1:46:20.000 The website is rich on tech dot TV. While you're there, 1:46:20.040 --> 1:46:21.840 I know it bugs you sometimes to sign up for 1:46:21.880 --> 1:46:24.800 the newsletter. Do yourself a flavor and sign up for it. 1:46:27.920 --> 1:46:30.519 I love what I get Bobo. I love when I 1:46:30.520 --> 1:46:32.639 get Bobo to look up because he's. 1:46:32.479 --> 1:46:33.160 Just doing his. 1:46:33.000 --> 1:46:35.880 Thing when I say something like that, whatever, it's just say. 1:46:36.640 --> 1:46:38.880 You can find me on social media. I am at 1:46:39.040 --> 1:46:42.439 rich on tech next week. What am I doing next week? 1:46:42.520 --> 1:46:44.200 Let's take a look at the calendar. It is a 1:46:44.200 --> 1:46:47.240 holiday week. Oh got a good interview coming up. We're 1:46:47.240 --> 1:46:50.320 gonna talk to a guy who has visited every country 1:46:50.400 --> 1:46:53.599 in the world. My kids watched this guy on YouTube. 1:46:53.600 --> 1:46:56.200 I interviewed him years ago when he embarked on his adventure, 1:46:56.240 --> 1:46:58.080 and now he's coming back full circle. 1:46:58.120 --> 1:46:59.080 He's just written a book. 1:46:59.320 --> 1:47:02.439 So we're gonna talk to Drewbinsky about visiting all of 1:47:02.439 --> 1:47:05.120 the countries in the world. Thanks so much for listening. 1:47:05.200 --> 1:47:07.240 There are so many ways you can spend your time. 1:47:07.360 --> 1:47:09.800 I really do appreciate you spending it right here with me. 1:47:10.200 --> 1:47:15.920 Thanks to everyone who makes this show possible, Bobo, Kim, Bill, Robin, 1:47:16.160 --> 1:47:18.920 Julie going up the food chain here, who else we 1:47:19.000 --> 1:47:23.479 got and you, most importantly you for listening. 1:47:24.080 --> 1:47:26.200 My name is rich Damiro. I will talk to you 1:47:26.439 --> 1:47:27.000 real soon