WEBVTT - A Ridiculous History of 'Soft Serve'

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<v Speaker 1>Ridiculous History is a production of iHeartRadio. Welcome back to

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<v Speaker 1>the show, fellow Ridiculous Historians. Thank you, as always so

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<v Speaker 1>much for tuning in. That's our super producer. Mister Max Williams.

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<v Speaker 2>Is here and I am soft and I'm served Max.

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<v Speaker 2>Mister Softy Williams.

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<v Speaker 3>There, it is there.

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<v Speaker 1>It is known around the world as a delicious lothario.

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<v Speaker 3>Is Max.

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<v Speaker 1>They call me Ben Bull and you were Noel Brown.

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<v Speaker 1>Oh and no, we were talking off air. We get

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<v Speaker 1>a lot of our ideas for future episodes during our

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<v Speaker 1>explorations of other talk.

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<v Speaker 3>Oh and the world actually in the United States, right,

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<v Speaker 3>You and.

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<v Speaker 1>I thought, uh, some time ago, what better way to

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<v Speaker 1>celebrate summer than to talk a little bit about cool treats?

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<v Speaker 3>Cool treats.

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<v Speaker 2>Do you remember what Dairy Queen's logo used to be

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<v Speaker 2>or they're not logo their their tagline used to be?

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<v Speaker 3>Oh, what was it? It was hot eats, cool.

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<v Speaker 1>Treat That's right, that's right. Also, shout out to Dairy

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<v Speaker 1>Queen for teaching a lot of young kids the word brazier.

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<v Speaker 3>Well that's what I was gonna say, Ben. It used

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<v Speaker 3>to be did it was stuckies?

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<v Speaker 2>Related to dairy Queen, because I swear I would always

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<v Speaker 2>see like combination Stuckies and dairy Queen, but then they

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<v Speaker 2>would also a deal.

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<v Speaker 3>They must have been a deal, but it was a

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<v Speaker 3>long time ago.

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<v Speaker 2>And then that word Brazier referred to the fact that

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<v Speaker 2>they made burgers that they they would will meets. But

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<v Speaker 2>that seems very antiquated now and I don't think they

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<v Speaker 2>have that anymore, except maybe like some of the legacy

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<v Speaker 2>rbs that still have the neon hat, there may well

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<v Speaker 2>be some Dairy Queen Braziers still out there in the world.

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<v Speaker 1>The franchisees who didn't want to pay extra to update

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<v Speaker 1>the signage or you know, want.

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<v Speaker 3>To preserve history. Max. I know you got something to say.

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<v Speaker 3>Not really too much about this.

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<v Speaker 4>I mean, it does sound like it could be like

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<v Speaker 4>a was it Rallies and Checkers you Gotta Eat, but

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<v Speaker 4>like they're regionally named, it could be something.

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<v Speaker 3>Like Carls Junior and Harty's.

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<v Speaker 1>Yeah yeah, Well, shout out to Brazier and shout out

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<v Speaker 1>to our research associate for today's episode, which is none

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<v Speaker 1>other than you, mister Brown. You've had something on your

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<v Speaker 1>mind for a minute. I've got to ask Noel Max

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<v Speaker 1>or you guys, would you call yourselves ice cream fans? Max,

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<v Speaker 1>just pretend the condition isn't real for a second.

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<v Speaker 3>Well, I mean, oh gosh, yeah, ah, the condition. Yeah.

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<v Speaker 4>I mean I do enjoy ice cream. Back when I

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<v Speaker 4>could eat the back when I could eat ice cream,

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<v Speaker 4>I did thoroughly enjoy ice cream.

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<v Speaker 3>It was just like your flavor, what's your go to?

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<v Speaker 3>Oh my god, I don't know.

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<v Speaker 4>I'm not too bad, Hickey. I kind of liked it,

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<v Speaker 4>going like, I don't like anything that's like two intensible flavor.

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<v Speaker 4>You know, you have those ones like like the quadruple chocolate,

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<v Speaker 4>or like the blue one or the one that tastes

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<v Speaker 4>like blue and stuff like that.

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<v Speaker 3>Well, the one like blue, Yeah, like the very frank

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<v Speaker 3>Rid Olds Dandy de Vito I liked. Uh. I was

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<v Speaker 3>looking this up me.

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<v Speaker 1>We'll talk about it in a different episode. But if

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<v Speaker 1>you guys remember a place called the Spaghetti Factory. They

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<v Speaker 1>were to themselves famous. They were self confirmed famous for

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<v Speaker 1>an ice cream flavor they I called Spamoni.

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<v Speaker 2>Spamoni is a is a very famous just Italian flavor

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<v Speaker 2>and that you'll see in a lot of like Italian

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<v Speaker 2>Restaurantsre's actually a place in New York and I'm playing.

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<v Speaker 2>It's Queen's called or maybe it's the Bronx called Spamoni Gardens,

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<v Speaker 2>and it's a very well loved, local, kind of Italian

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<v Speaker 2>joint that does Semoni's. I had Spamoni for the very

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<v Speaker 2>first time recently, and it's got kind of mixed fruit

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<v Speaker 2>in it, like cheriots and pistaschio nuts and.

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<v Speaker 3>Strawberry very good.

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<v Speaker 2>Those are my favorite nuts, by the way, pistashio and

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<v Speaker 2>hazel nut, those two favorite nuts.

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<v Speaker 3>Put them together. You got yourself a flavor party. Ben.

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<v Speaker 2>By the way, Stuckey's and Dairy Queen did share a

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<v Speaker 2>deep corporate background, and we'll get to that a little

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<v Speaker 2>bit later in today's episode about the history of soft store.

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<v Speaker 3>Ben.

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<v Speaker 2>I like weird flavors, unlike Max. I love a blue

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<v Speaker 2>I love a double double chocolate trouble. I really, really, though,

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<v Speaker 2>quite especially in the summer, love soft serve ice cream.

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<v Speaker 2>There's something about the texture and the things you can

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<v Speaker 2>do with it. I love a dipped cone, be it

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<v Speaker 2>a Dairy Queen one, or even be it I think

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<v Speaker 2>McDonald's does a dip cone.

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<v Speaker 3>Maybe they did used to, but they don't anymore.

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<v Speaker 2>And I do love a dipped cone that comes from

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<v Speaker 2>a truck something about that.

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<v Speaker 1>It's different, right, Yeah, I think it's because it's an

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<v Speaker 1>off the book's business so often, but also folks to

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<v Speaker 1>get in front of the opprobrium in the outcry, we

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<v Speaker 1>are going to be using the phrase soft serve ice

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<v Speaker 1>cream pretty often in this episode.

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<v Speaker 3>We are aware that.

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<v Speaker 1>There are some litigious people out there, perhaps pedants, who

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<v Speaker 1>might object to that phrase, as we'll see. But look

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<v Speaker 1>legal uh, legal specs and requirements aside. We're not going

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<v Speaker 1>to be the fun police here just yet. We got

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<v Speaker 1>to admit whether you consider yourself a person with a

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<v Speaker 1>sweet tooth or not, Like I don't particularly have a

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<v Speaker 1>sweet tooth.

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<v Speaker 3>On my own. You got it? Thank you?

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<v Speaker 1>Yeah, I was gonna I was gonna rip off that

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<v Speaker 1>Guy Ritchie line as well.

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<v Speaker 3>What is it?

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<v Speaker 1>It's a bricktop right who to his pigs right, bricktop

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<v Speaker 1>London gangster in one of the Guy Ritchie films, is

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<v Speaker 1>midway through threatening a group of would be thugs and

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<v Speaker 1>then he gets he gets some tea and they ask

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<v Speaker 1>him if you want sugar, and he's like, that's ike

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<v Speaker 1>techish on sweet enough, and then he proceeds as you said,

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<v Speaker 1>almost feed people to pigs.

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<v Speaker 3>But what we're.

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<v Speaker 1>Saying is, even if you yourself personally don't feel the

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<v Speaker 1>call of chilled sweetness, with the ice cream truck and

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<v Speaker 1>that that song that programs us all you gotta admit

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<v Speaker 1>ice cream and later soft surf, these are amazing inventions

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<v Speaker 1>and they're kind of symbol right.

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<v Speaker 2>The food science and just the engineering aspect. And this

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<v Speaker 2>is the kind of like a I don't know, a

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<v Speaker 2>stroke of genius that led to this becoming such a

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<v Speaker 2>booming industry is worth the price of admission alone, and

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<v Speaker 2>ben to get ahead of the legal beagles. That to

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<v Speaker 2>your point, I'm just going to refer to it as

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<v Speaker 2>soft serf because it's fun to say so. Soft serve

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<v Speaker 2>does seem like a simple invention. It's a cold, creamy

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<v Speaker 2>ice cream treat that comes from that swirls into a

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<v Speaker 2>little cone. But the history is actually, like we were saying,

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<v Speaker 2>a threefold story, fourfold, fivefold.

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<v Speaker 3>Even we've got through science.

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<v Speaker 2>Yeah, we've got refrigeration, which is of course a huge

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<v Speaker 2>part of the history of being able to like move

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<v Speaker 2>things from parts of the country or the world where

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<v Speaker 2>they grow to other places without having them spoil.

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<v Speaker 3>Huge part of the history of the world.

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<v Speaker 2>Roadside attractions and entrepreneurship, the idea of franchises, and of

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<v Speaker 2>course marketing. And one thing I think we both find

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<v Speaker 2>a little interesting about the story of soft serve, and

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<v Speaker 2>this comes into play with a lot of inventions. Is

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<v Speaker 2>that parallel thinking factor that you know I love to mention.

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<v Speaker 2>We're not quite sure. We can't really point to a

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<v Speaker 2>single inventor that led to the creation of the soft

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<v Speaker 2>serve industry as we know it today, but we're going

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<v Speaker 2>to at least discuss some of the prime candidates.

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<v Speaker 1>Absolutely, and folks, just to set the bar here, we

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<v Speaker 1>have to make sure everybody knows ice cream itself, the

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<v Speaker 1>iced creams, as Nola once called them a few years back,

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<v Speaker 1>that concept is a lot older than this thing called

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<v Speaker 1>soft serve, because even before modern refrigeration, which was a

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<v Speaker 1>game changer, frozen desserts of some kind existed in various forms.

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<v Speaker 1>I'm thinking, of course, of things like the Inuit whale

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<v Speaker 1>ice cream. But that's because they lived in an environment

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<v Speaker 1>that was naturally refrigerated.

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<v Speaker 2>Sure, okay, I didn't think about that, And folks, you

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<v Speaker 2>may want to go back and visit an episode we

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<v Speaker 2>did not two distant past on the history of ice cream.

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<v Speaker 3>Trucks, right, yeah, yeah, So there might.

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<v Speaker 2>Be some redundant stuff in this, but we are focusing

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<v Speaker 2>primarily on soft serve specifically, which is a big part

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<v Speaker 2>of that's going to be the Carvel Company, which we'll

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<v Speaker 2>get to in just a bit. So to your point, Ben,

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<v Speaker 2>we're talking kind of hard serve, right, like hard scooped

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<v Speaker 2>ice cream that in order to you know, you churn

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<v Speaker 2>it then harden it at very low temperatures, often involving

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<v Speaker 2>like salt rock salt, and it does require a scoop

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<v Speaker 2>or a spoon to.

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<v Speaker 3>Get it out.

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<v Speaker 2>And you know, as we all know, anyone that pulls

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<v Speaker 2>a kind of Ben and Jerry's out of the freezer,

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<v Speaker 2>you kind of want to let it sit for a second,

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<v Speaker 2>or even put it in the microwave for ten seconds

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<v Speaker 2>or so. Otherwise it's like, you know, digging into the

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<v Speaker 2>frozen tundra.

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<v Speaker 3>It's hard to get purchase.

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<v Speaker 2>So this kind of created a bit of a practical

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<v Speaker 2>problem for the folks that were trying to sling this stuff.

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<v Speaker 2>The product had to be stored it's such temperatures, such

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<v Speaker 2>cold temperatures, in order to keep it firm and serving

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<v Speaker 2>it required a bit of effort because you had to

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<v Speaker 2>scoop it out. So the development of mechanical refrigeration and

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<v Speaker 2>these special ed freezers opened the door to something a

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<v Speaker 2>little bit different, a frozen dessert that could be frozen,

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<v Speaker 2>air rated and then served right away. Like it's like

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<v Speaker 2>all in one stop shop. You're basically making it to order.

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<v Speaker 1>And by the way, folks, I want to shout out

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<v Speaker 1>everybody who grew up with one of those homemade ice

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<v Speaker 1>cream creation kits. Cranks, yeah, because you have to crank

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<v Speaker 1>it in the circular fashion. It's a it's a bonding

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<v Speaker 1>experience with your kids, but it does take a while,

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<v Speaker 1>and if you are a parent in these very hurried days,

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<v Speaker 1>you may have a moment where you think we should

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<v Speaker 1>just go to the grocery store.

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<v Speaker 3>But it's fun. It's the experience.

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<v Speaker 1>And also, to be clear, Alaskan ice cream or the

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<v Speaker 1>stuff made by traditional First Nations people up north, that

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<v Speaker 1>is not what you think of when you think of

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<v Speaker 1>ice cream. It does have sweet stuff sometimes like raspberries

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<v Speaker 1>and blueberries, but it is made from seal oil, caribou, moose,

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<v Speaker 1>or walrus tallow.

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<v Speaker 3>So yeah, meat cream a meat cream.

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<v Speaker 2>I love that you know what, I try it. I'm

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<v Speaker 2>not a verse to trying some meat cream. So this

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<v Speaker 2>guy named Charles Taylor is an important figure who in

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<v Speaker 2>nineteen twenty six came up with this idea to have

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<v Speaker 2>an ice cream machine that used prepared ingredients, whipped them

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<v Speaker 2>into a smooth consistency, and then dispensed them. Essentially, it

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<v Speaker 2>wasn't exactly a soft serve machine, but it was very

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<v Speaker 2>very much the predecessor to what we think of as

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<v Speaker 2>the you know, the lever you pull and then the

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<v Speaker 2>little swirl that comes out. I'm having a hard time

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<v Speaker 2>picturing this, and because it is definitely older technology that

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<v Speaker 2>isn't his viable anymore. I had a hard time finding

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<v Speaker 2>an actual image of one. But I think my understanding

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<v Speaker 2>is that is it is more of a mechanized version

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<v Speaker 2>of that hand crank machine that you're talking about.

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<v Speaker 1>Ben Ah, Yeah, that absolutely makes sense.

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<v Speaker 3>He did. Taylor.

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<v Speaker 1>Taylor's a fascinating character, folks, and he did as we said,

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<v Speaker 1>He did appear to be the first to the market

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<v Speaker 1>filing a patent for that ice cream machine. And I

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<v Speaker 1>think I want to say maybe it was stuff of genius.

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<v Speaker 1>Where we talked a little bit about him, but as

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<v Speaker 1>you said, we have many other inventors and entrepreneurs in

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<v Speaker 1>the fold here. One of the classic ridiculous history stories

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<v Speaker 1>involves another guy, a guy named Tom Carvell. That's a

0:12:24.840 --> 0:12:28.439
<v Speaker 1>surname a lot of our ice cream fans will recognize

0:12:28.480 --> 0:12:32.840
<v Speaker 1>because he founded the Carvel ice Cream Company, and he's

0:12:32.880 --> 0:12:36.600
<v Speaker 1>got a weird he's got a weird story about it

0:12:36.640 --> 0:12:41.200
<v Speaker 1>that happens Memorial Day weekend way back in nineteen thirty four.

0:12:41.720 --> 0:12:43.240
<v Speaker 3>For sure, Ben and Carvell.

0:12:43.440 --> 0:12:45.439
<v Speaker 2>To folks living in our neck of the woods in

0:12:45.559 --> 0:12:49.360
<v Speaker 2>the southern part of the US, it's not necessarily going

0:12:49.440 --> 0:12:51.120
<v Speaker 2>to be something that you grew up with. I think

0:12:51.240 --> 0:12:54.199
<v Speaker 2>maybe maybe Ben, You of course remember things like Baskin

0:12:54.320 --> 0:12:59.680
<v Speaker 2>Robbins to a lesser degree. Cold Stone was came along

0:12:59.720 --> 0:13:04.360
<v Speaker 2>a little bit later, But we didn't really hoggin did

0:13:04.679 --> 0:13:07.280
<v Speaker 2>We didn't really grow up around Carvell. That was more

0:13:08.679 --> 0:13:11.480
<v Speaker 2>than North Northeast kind of thing. And that you will

0:13:11.520 --> 0:13:14.680
<v Speaker 2>find them. There are some around in Atlanta, as we

0:13:14.720 --> 0:13:18.520
<v Speaker 2>will discuss later. Their their stock has fallen considerably and

0:13:18.559 --> 0:13:21.240
<v Speaker 2>there are far fewer locations there ever were were. But

0:13:21.520 --> 0:13:26.240
<v Speaker 2>in their heyday they were pretty ubiquitous, and they definitely

0:13:26.240 --> 0:13:28.559
<v Speaker 2>were much more concentrated in.

0:13:28.360 --> 0:13:30.040
<v Speaker 3>The northeast of the US.

0:13:30.240 --> 0:13:36.120
<v Speaker 2>So what happened was Tom Carvell, during Memorial Day weekend,

0:13:36.160 --> 0:13:37.960
<v Speaker 2>as he said been in nineteen thirty four, had an

0:13:38.000 --> 0:13:42.199
<v Speaker 2>ice cream truck, and the truck had, you know the

0:13:42.720 --> 0:13:46.160
<v Speaker 2>misfortune of suffering a flat tire while roaming around the

0:13:46.160 --> 0:13:51.480
<v Speaker 2>streets of Hartsdale, New York, and you know, basically disabled

0:13:51.480 --> 0:13:53.120
<v Speaker 2>out in the field like that, he wasn't able to

0:13:53.200 --> 0:13:56.439
<v Speaker 2>keep his ice cream properly frozen. But he needed to

0:13:57.040 --> 0:13:59.480
<v Speaker 2>sell this stuff, so he started to sell the partially

0:13:59.520 --> 0:14:04.800
<v Speaker 2>melted product to folks that were happening by. And the

0:14:04.880 --> 0:14:07.520
<v Speaker 2>thing that was surprising to him was that they actually

0:14:07.559 --> 0:14:08.720
<v Speaker 2>seemed to like it.

0:14:09.360 --> 0:14:13.040
<v Speaker 1>Yeah, because think about it, folks, it's easier to eat.

0:14:13.120 --> 0:14:17.920
<v Speaker 1>You don't have to have a high endurance spoon or

0:14:17.960 --> 0:14:23.239
<v Speaker 1>scooping mechanism. You can walk around the block of Heartsdale

0:14:23.440 --> 0:14:28.080
<v Speaker 1>and just liquor bite to your heart's content until you

0:14:28.160 --> 0:14:35.200
<v Speaker 1>get the brain freeze. And Carvell recognized this opportunity. He's

0:14:35.240 --> 0:14:39.800
<v Speaker 1>a lot like Percy Spencer, the guy who figured out

0:14:40.960 --> 0:14:45.480
<v Speaker 1>microwave ovens when a chocolate bar melted in his pocket.

0:14:45.600 --> 0:14:50.600
<v Speaker 1>So Carvell, obviously nobody wants a flat tire.

0:14:50.680 --> 0:14:52.080
<v Speaker 3>But Carvell sees.

0:14:51.800 --> 0:14:56.400
<v Speaker 1>The creamy silver lining here and says, I've got an opportunity.

0:14:56.960 --> 0:15:01.240
<v Speaker 1>Folks actually liked this ice cream at his temperature softer

0:15:01.680 --> 0:15:05.320
<v Speaker 1>it's easier to eat. And what if I made a

0:15:05.360 --> 0:15:09.680
<v Speaker 1>business where I just sold this softer ice cream?

0:15:09.880 --> 0:15:13.640
<v Speaker 2>Pretty smart, quite an aha moment, and Carvel said about

0:15:13.680 --> 0:15:17.040
<v Speaker 2>figuring out a way to do this at scale. He

0:15:17.120 --> 0:15:20.800
<v Speaker 2>went on to develop specialized freezing equipment and a formula

0:15:21.760 --> 0:15:24.280
<v Speaker 2>for soft served ice cream. By the late thirties and

0:15:24.480 --> 0:15:27.800
<v Speaker 2>early forties, he had turned the idea into just that,

0:15:27.920 --> 0:15:31.400
<v Speaker 2>a scalable business. Smithsonian does a great job of describing

0:15:32.040 --> 0:15:33.280
<v Speaker 2>the equipment.

0:15:32.840 --> 0:15:33.640
<v Speaker 3>That he created.

0:15:34.000 --> 0:15:38.120
<v Speaker 2>It was essentially a batch freezer that later he patented

0:15:38.160 --> 0:15:43.640
<v Speaker 2>and converted into a sellable equipment, you know, mass marketed

0:15:43.680 --> 0:15:46.840
<v Speaker 2>equipment that he sold to other operations, which helped spread

0:15:46.840 --> 0:15:49.480
<v Speaker 2>the technology beyond his own stores. And for a while

0:15:49.520 --> 0:15:54.680
<v Speaker 2>that was kind of his main thing, was selling these

0:15:55.080 --> 0:15:58.280
<v Speaker 2>machines to other companies. And then I believe he even

0:15:58.360 --> 0:16:00.440
<v Speaker 2>had like master classes where he would tea them how

0:16:00.440 --> 0:16:02.800
<v Speaker 2>to use it. He was also like the voice of

0:16:02.840 --> 0:16:05.440
<v Speaker 2>the company because he was driving around. I think he

0:16:05.440 --> 0:16:08.520
<v Speaker 2>heard like a radio ad that was created for his company.

0:16:08.560 --> 0:16:10.680
<v Speaker 2>He didn't like it, so he went to the radio

0:16:10.720 --> 0:16:14.200
<v Speaker 2>station and asked to redo the ad in his own voice.

0:16:14.200 --> 0:16:16.440
<v Speaker 2>So he kind of set the standard for like the

0:16:16.480 --> 0:16:20.520
<v Speaker 2>Colonel Sanders's and you know Tom Bowdetts of the world,

0:16:20.600 --> 0:16:23.880
<v Speaker 2>Dave Thomas's of the world in being not only the

0:16:23.920 --> 0:16:26.880
<v Speaker 2>CEO and the creator behind the brand, but also the

0:16:26.960 --> 0:16:31.000
<v Speaker 2>face of the brand. And Fudgi the whale you may know,

0:16:31.440 --> 0:16:33.840
<v Speaker 2>again not really something that I grew up with, but

0:16:33.920 --> 0:16:36.680
<v Speaker 2>it is like an ice cream cake, and Carvel was

0:16:36.720 --> 0:16:41.440
<v Speaker 2>also very important in the mass marketing and you know

0:16:41.480 --> 0:16:44.040
<v Speaker 2>proliferation of the ice cream cake. It's literally this like

0:16:44.720 --> 0:16:48.240
<v Speaker 2>chocolate whale shaped cake with like whipped cream and ice

0:16:48.280 --> 0:16:52.960
<v Speaker 2>cream layers and really really popular for birthdays and Father's days.

0:16:52.760 --> 0:16:53.880
<v Speaker 3>And stuff like that.

0:16:54.280 --> 0:16:59.080
<v Speaker 1>And there's one spoiler I've got to put in here, fellow, fellow,

0:16:59.160 --> 0:17:03.080
<v Speaker 1>ridiculous history. You'll enjoy this, and you'll see where we're

0:17:03.080 --> 0:17:07.439
<v Speaker 1>going with it. You could say the difference between soft

0:17:07.520 --> 0:17:11.840
<v Speaker 1>serve and ice cream is the same as the difference

0:17:11.880 --> 0:17:15.720
<v Speaker 1>between a potato chip and a puffed crisp.

0:17:16.240 --> 0:17:19.120
<v Speaker 3>Aha. That's a very good point, Ben.

0:17:19.800 --> 0:17:23.080
<v Speaker 2>Is it to do with how like whether it kind

0:17:23.119 --> 0:17:26.800
<v Speaker 2>of comes from like real ingredients or like some sort

0:17:26.840 --> 0:17:30.640
<v Speaker 2>of is it like a dairy treat, dairy dessert rather

0:17:30.720 --> 0:17:32.800
<v Speaker 2>than like a cream you know what I mean? Like

0:17:32.920 --> 0:17:36.320
<v Speaker 2>what is it cheese product versus like actual whole milk cheese.

0:17:36.480 --> 0:17:37.760
<v Speaker 3>Yeah, let's get into it.

0:17:37.880 --> 0:17:41.879
<v Speaker 1>As we're we're planting that seed there, that soft served

0:17:42.000 --> 0:17:52.560
<v Speaker 1>tree is going to grow here momentarily. Nolan, the research

0:17:52.640 --> 0:17:57.119
<v Speaker 1>you point out, thanks to soft Serveperth dot com dot

0:17:57.160 --> 0:18:03.399
<v Speaker 1>au that there was a there was a growing industry

0:18:03.880 --> 0:18:06.840
<v Speaker 1>popping up in different parts of the US. We mentioned

0:18:06.880 --> 0:18:09.560
<v Speaker 1>Dairy Queen. We have to let you know, folks that

0:18:10.320 --> 0:18:15.000
<v Speaker 1>around the same time that carvel was becoming a legend,

0:18:15.359 --> 0:18:22.280
<v Speaker 1>there was another completely unrelated group of folks looking into

0:18:22.520 --> 0:18:25.159
<v Speaker 1>what we call soft serve out in the Midwest.

0:18:25.600 --> 0:18:27.520
<v Speaker 3>Yep. It's that parallel thinking, man.

0:18:27.600 --> 0:18:29.959
<v Speaker 2>I mean, it's like, you know, people can have an

0:18:30.000 --> 0:18:33.040
<v Speaker 2>idea at the same time and not necessarily be stealing

0:18:33.720 --> 0:18:36.160
<v Speaker 2>at almost the exact same time. To your point, Ben,

0:18:36.200 --> 0:18:41.400
<v Speaker 2>the McCullough family, headed up by John Fremont JF. McCullough,

0:18:41.400 --> 0:18:44.880
<v Speaker 2>along with his son Alex, had developed a soft serve

0:18:44.960 --> 0:18:48.680
<v Speaker 2>formula of their own. In nineteen thirty eight, they tested

0:18:48.720 --> 0:18:51.679
<v Speaker 2>the product at the ice cream shop belonging to a

0:18:51.720 --> 0:18:54.840
<v Speaker 2>friend of theirs with a fabulous named Sherb Noble. Is

0:18:54.840 --> 0:18:58.879
<v Speaker 2>that nominal determinism there, Ben Sherb, Sherbert Sherberts, how do

0:18:58.920 --> 0:18:59.320
<v Speaker 2>you say it?

0:18:59.520 --> 0:19:04.000
<v Speaker 3>I love the concept of nominative determinism. I've been winging about.

0:19:03.760 --> 0:19:06.639
<v Speaker 1>It for years, and I like the idea that maybe

0:19:06.960 --> 0:19:11.920
<v Speaker 1>he had some very specific opinions about Sherbert, but Sherbert

0:19:12.000 --> 0:19:15.199
<v Speaker 1>might be a little bit outside the scope of softser

0:19:15.359 --> 0:19:16.800
<v Speaker 1>is Nola's soft served?

0:19:17.200 --> 0:19:18.280
<v Speaker 3>Is Sherbert soft serve?

0:19:18.480 --> 0:19:21.160
<v Speaker 2>I don't think so. Sherbet does a hard pack ice

0:19:21.200 --> 0:19:23.199
<v Speaker 2>cream as well. I think it just has to do

0:19:23.280 --> 0:19:25.880
<v Speaker 2>with the cream content once again, right, there are some

0:19:26.240 --> 0:19:27.280
<v Speaker 2>then diagrams.

0:19:28.000 --> 0:19:30.680
<v Speaker 1>Oh, Sherbert has like one to two percent milk fat,

0:19:30.680 --> 0:19:31.600
<v Speaker 1>so way less than.

0:19:31.600 --> 0:19:34.239
<v Speaker 2>Ice cream, right, and it tends to be more you know,

0:19:34.320 --> 0:19:37.359
<v Speaker 2>fruity flavors. But that's all I really know about Sherbet.

0:19:37.400 --> 0:19:39.360
<v Speaker 2>It's never been my go to, although I will say,

0:19:39.359 --> 0:19:42.360
<v Speaker 2>when it is presented to me, a nice orange Sherbert

0:19:42.920 --> 0:19:44.440
<v Speaker 2>is pretty refreshing and tasty.

0:19:44.920 --> 0:19:49.320
<v Speaker 1>Yeah, it's I'm not so much on the orange orange flavors,

0:19:49.359 --> 0:19:50.000
<v Speaker 1>but I'll.

0:19:49.800 --> 0:19:53.000
<v Speaker 3>Tell you it's fine, sure, Sherbert is. Yeah, it's one

0:19:53.000 --> 0:19:53.719
<v Speaker 3>of those things.

0:19:53.800 --> 0:19:56.720
<v Speaker 1>I love the fruity flavors, most of them. Sherbert's one

0:19:56.760 --> 0:20:00.280
<v Speaker 1>of those things where, like you, if I I'm in

0:20:00.359 --> 0:20:02.960
<v Speaker 1>an area and somebody offers it, I'm not going to

0:20:03.040 --> 0:20:05.480
<v Speaker 1>get mad at him. But I don't stay up late

0:20:05.520 --> 0:20:08.680
<v Speaker 1>at night wondering if I'll ever eat Sherbert again.

0:20:08.800 --> 0:20:12.040
<v Speaker 2>Well, it seems to be the general consensus, because I

0:20:12.080 --> 0:20:13.560
<v Speaker 2>don't know that I see Sir Sherb Butt. It just

0:20:13.600 --> 0:20:16.200
<v Speaker 2>doesn't seem to be nearly as popular as it maybe

0:20:16.240 --> 0:20:19.640
<v Speaker 2>once was. But that is just a conjecture on my part.

0:20:19.680 --> 0:20:23.920
<v Speaker 2>The test at Sherberdery and ken Kaki, Illinois, was a

0:20:24.000 --> 0:20:27.399
<v Speaker 2>smashing success, as you might have imagined, Ben. According to

0:20:27.640 --> 0:20:33.399
<v Speaker 2>the Dairy Queen Historian, the customers consumed more than sixteen

0:20:33.600 --> 0:20:37.480
<v Speaker 2>hundred servings in just a couple of hours during the

0:20:37.480 --> 0:20:41.280
<v Speaker 2>first sales experiment, very day, very first day. Man, this

0:20:41.359 --> 0:20:44.440
<v Speaker 2>is a good sign. The McCullough's joined forces with Noble

0:20:44.720 --> 0:20:48.359
<v Speaker 2>to subsequently open the very first Dairy Queen brick and

0:20:48.440 --> 0:20:52.199
<v Speaker 2>mortar store in Joliette, Illinois. I'm just a year or

0:20:52.280 --> 0:20:54.320
<v Speaker 2>just a couple of years later, nineteen forty was open

0:20:54.359 --> 0:21:01.000
<v Speaker 2>for business. That's when the company started rapidly expanding through franchising.

0:21:01.119 --> 0:21:05.719
<v Speaker 2>And this is all before Ray Kroc and McDonald's. If

0:21:05.760 --> 0:21:08.760
<v Speaker 2>I'm not mistaken, Yeah, I believe that's correct.

0:21:08.800 --> 0:21:12.680
<v Speaker 1>And this is also why our question about who invented

0:21:12.760 --> 0:21:15.440
<v Speaker 1>soft serve is similar to the story of so many

0:21:15.520 --> 0:21:21.080
<v Speaker 1>other inventions. There isn't a simple answer that everyone agrees on. Instead,

0:21:21.200 --> 0:21:24.959
<v Speaker 1>there are multiple contenders saying, hey, we were first to

0:21:25.000 --> 0:21:28.240
<v Speaker 1>the post. Carvel and dairy Queen for a while are

0:21:28.400 --> 0:21:32.960
<v Speaker 1>like our coke and pepsi. You know, they have both

0:21:33.040 --> 0:21:39.280
<v Speaker 1>credible claims to pioneering the commercial soft served business and

0:21:39.320 --> 0:21:44.680
<v Speaker 1>the machinery and freezing technologies involved. So maybe it's best

0:21:44.720 --> 0:21:49.120
<v Speaker 1>for us ridiculous historians to think of soft serve as

0:21:49.520 --> 0:21:56.440
<v Speaker 1>an as a techno model that emerged through multiple innovations

0:21:56.640 --> 0:21:59.960
<v Speaker 1>starting in the nineteen twenties and thirties and just got

0:22:00.200 --> 0:22:02.640
<v Speaker 1>more delicious as we go along.

0:22:02.960 --> 0:22:03.720
<v Speaker 3>But you've got to.

0:22:03.880 --> 0:22:07.119
<v Speaker 1>Riddle me this here. And we keep saying the phrase

0:22:07.200 --> 0:22:10.040
<v Speaker 1>soft serve, and we talked about the temperature, but what

0:22:10.240 --> 0:22:11.639
<v Speaker 1>actually makes soft serve?

0:22:11.920 --> 0:22:13.159
<v Speaker 3>You know, soft?

0:22:13.560 --> 0:22:15.159
<v Speaker 2>That's right, I mean, if you think about it, is

0:22:15.320 --> 0:22:21.720
<v Speaker 2>kind of bordering on milkshake consistency. Like maybe think about

0:22:21.760 --> 0:22:24.000
<v Speaker 2>if you have a milkshake that's a little too hard

0:22:24.080 --> 0:22:26.760
<v Speaker 2>to drink through a straw. That's kind of the consistency

0:22:26.760 --> 0:22:30.160
<v Speaker 2>of a soft serve, like a Wendy's frosty, for example.

0:22:30.200 --> 0:22:32.280
<v Speaker 2>You could drink that with a straw if it melted

0:22:32.320 --> 0:22:34.280
<v Speaker 2>a little bit, but when it comes right out, it's

0:22:34.280 --> 0:22:35.879
<v Speaker 2>a little tricky. You gotta eat it with a spoon.

0:22:35.960 --> 0:22:40.520
<v Speaker 2>And that is because the soft served machine simultaneously freezes

0:22:40.600 --> 0:22:45.480
<v Speaker 2>part of the water in that mixture, whips air into it,

0:22:45.480 --> 0:22:48.360
<v Speaker 2>aerrates it, which makes it nice and fluffy and creamy,

0:22:48.600 --> 0:22:52.040
<v Speaker 2>and then it keeps the product at a precise temperature

0:22:52.320 --> 0:22:56.160
<v Speaker 2>that is warmer than fully hardened ice cream. And the

0:22:56.160 --> 0:22:59.840
<v Speaker 2>most important part is that it dispenses it directly into

0:22:59.880 --> 0:23:02.119
<v Speaker 2>the cone that has then passed directly off the customer.

0:23:02.280 --> 0:23:04.119
<v Speaker 2>And I mean you will notice if you're I was

0:23:04.200 --> 0:23:07.160
<v Speaker 2>just hanging out at a park in Queens and got

0:23:07.200 --> 0:23:11.000
<v Speaker 2>a soft served cone from a delightful truck and got

0:23:11.040 --> 0:23:14.240
<v Speaker 2>it dipped and everything. It starts melting and dripping real

0:23:14.320 --> 0:23:16.639
<v Speaker 2>quick if it's a hot day, so you got to

0:23:16.680 --> 0:23:19.280
<v Speaker 2>really get right on that. Whereas a hard. You know,

0:23:19.480 --> 0:23:22.520
<v Speaker 2>packed ice cream scoop will eventually start melting, but you

0:23:22.560 --> 0:23:24.560
<v Speaker 2>got a little time is on your side a little

0:23:24.600 --> 0:23:26.280
<v Speaker 2>more when it comes to the melting of that.

0:23:27.560 --> 0:23:30.159
<v Speaker 1>And that's this is why I'm making that earlier. In

0:23:30.240 --> 0:23:35.520
<v Speaker 1>comparison to potato chips versus you know, potato puffs or crisp.

0:23:36.080 --> 0:23:39.560
<v Speaker 1>The air that goes into your soft serve is called

0:23:39.760 --> 0:23:44.320
<v Speaker 1>overrun in the industry, and that creates this light, smooth,

0:23:44.880 --> 0:23:48.400
<v Speaker 1>shod a esque texture that makes soft serve different from

0:23:48.480 --> 0:23:51.879
<v Speaker 1>those denser scoops. And because it's at a higher temperature,

0:23:52.840 --> 0:23:56.080
<v Speaker 1>it it is going to be a different tasting or

0:23:56.160 --> 0:24:01.159
<v Speaker 1>consumption experience. But to be clear, soft surf is not

0:24:01.280 --> 0:24:04.119
<v Speaker 1>a completely different food. It's a kissing cousin of ice

0:24:04.160 --> 0:24:08.920
<v Speaker 1>cream and it uses most of the same basic ingredients

0:24:09.280 --> 0:24:12.520
<v Speaker 1>from ice cream. So, like you were saying, Noel, think

0:24:12.560 --> 0:24:16.760
<v Speaker 1>of it more as like you know how bell peppers

0:24:16.800 --> 0:24:19.480
<v Speaker 1>would be another example. You know how bell peppers in

0:24:19.520 --> 0:24:22.800
<v Speaker 1>the US you'll typically get them in like yellow, orange,

0:24:22.880 --> 0:24:27.480
<v Speaker 1>and red or green. Those are just different stages of

0:24:27.520 --> 0:24:30.960
<v Speaker 1>the peppers development. So we could say that soft serve

0:24:31.520 --> 0:24:35.000
<v Speaker 1>in a similar way, is a different stage of development of.

0:24:34.960 --> 0:24:36.760
<v Speaker 3>Ice Funny it's funny say that. Not to zero.

0:24:36.920 --> 0:24:39.640
<v Speaker 2>We're talking about food, and I didn't quite know that

0:24:39.680 --> 0:24:41.800
<v Speaker 2>thing about peppers. But it does make sense because you'll

0:24:41.840 --> 0:24:45.160
<v Speaker 2>even notice, Ben, if you keep a certain pepper long

0:24:45.280 --> 0:24:46.920
<v Speaker 2>enough and it doesn't go bad, it will start to

0:24:47.000 --> 0:24:51.119
<v Speaker 2>change color. Yep, yep, it's a little darker, but not

0:24:51.200 --> 0:24:53.800
<v Speaker 2>like in a bad way. It's like it's literally transitioning

0:24:54.000 --> 0:24:55.400
<v Speaker 2>into another phase.

0:24:56.200 --> 0:24:56.480
<v Speaker 3>Yeah.

0:24:56.720 --> 0:25:00.000
<v Speaker 1>Yeah, it's a natural ripening process. I want to be

0:25:00.119 --> 0:25:04.200
<v Speaker 1>clear there since I derailed us. Peppers have an unripe

0:25:04.280 --> 0:25:08.240
<v Speaker 1>green state and then they get to a final vibrant

0:25:08.359 --> 0:25:11.520
<v Speaker 1>hue that that depends on the genetics and then break

0:25:11.560 --> 0:25:13.840
<v Speaker 1>down a chlorophyll. And that's not what we're here to

0:25:13.880 --> 0:25:16.879
<v Speaker 1>talk about. We're here to talk about soft serve, oh.

0:25:16.760 --> 0:25:17.320
<v Speaker 3>For sure, Ben.

0:25:17.320 --> 0:25:19.760
<v Speaker 2>But I appreciate the pepper talk because I have been

0:25:20.480 --> 0:25:23.840
<v Speaker 2>really enjoying some of those little sweet peppers lately that

0:25:23.960 --> 0:25:25.600
<v Speaker 2>you get at the store and like a bag they

0:25:25.640 --> 0:25:29.840
<v Speaker 2>got like red, green and yellow, and you can snack

0:25:29.880 --> 0:25:31.840
<v Speaker 2>on them, slice them up, put in a salad, just

0:25:31.960 --> 0:25:32.479
<v Speaker 2>you know, eat them.

0:25:32.520 --> 0:25:34.680
<v Speaker 3>I grilled some the other day, very very good.

0:25:35.359 --> 0:25:38.840
<v Speaker 2>Back to soft serve and back to the nineteen forties

0:25:38.880 --> 0:25:43.280
<v Speaker 2>where technology is really turning this into a scalable business,

0:25:43.280 --> 0:25:43.879
<v Speaker 2>and a lot of.

0:25:43.880 --> 0:25:45.120
<v Speaker 3>People are jumping on the train.

0:25:45.680 --> 0:25:47.880
<v Speaker 2>It was a crucial time because soft Serve became more

0:25:47.920 --> 0:25:50.240
<v Speaker 2>than just an interesting kind of like you know, wave

0:25:50.280 --> 0:25:51.320
<v Speaker 2>of the future product.

0:25:51.480 --> 0:25:54.400
<v Speaker 3>It became a repeatable retail system.

0:25:54.720 --> 0:25:59.040
<v Speaker 2>Carvel helped popularize those machines and eventually developed the franchise model.

0:25:59.600 --> 0:26:04.159
<v Speaker 2>These Sonian's archival history of Carvel says that Carvel sold

0:26:04.160 --> 0:26:07.520
<v Speaker 2>these freezers to other operators and later became deeply involved

0:26:07.520 --> 0:26:11.320
<v Speaker 2>into franchising themselves. Dairy Queen, as we mentioned, did follow

0:26:11.320 --> 0:26:15.800
<v Speaker 2>a similar path expanding through franchising. That model was particularly

0:26:15.840 --> 0:26:18.919
<v Speaker 2>well suited to Soft Serve because the product could be

0:26:19.080 --> 0:26:23.520
<v Speaker 2>made using standardized mixes and specialized machines. So if your

0:26:24.119 --> 0:26:27.919
<v Speaker 2>franchisee has the machine and then you send them the

0:26:28.000 --> 0:26:35.560
<v Speaker 2>proprietary mixture, you got yourself a repeatable, you know, predictable products, right,

0:26:36.840 --> 0:26:37.640
<v Speaker 2>you sure do.

0:26:38.160 --> 0:26:42.560
<v Speaker 1>And you also see the kind of timing that people

0:26:42.760 --> 0:26:46.280
<v Speaker 1>cannot predict but can make or break a new invention.

0:26:46.880 --> 0:26:52.240
<v Speaker 1>Soft Serve is riding the wave of post World War

0:26:52.280 --> 0:26:58.159
<v Speaker 1>two American transformation. These are the halcyon days of you know,

0:26:58.240 --> 0:27:02.000
<v Speaker 1>the nuclear family. A car in every garage. Everybody can

0:27:02.040 --> 0:27:05.320
<v Speaker 1>afford a home, two point five kids, et cetera, et cetera.

0:27:05.400 --> 0:27:07.880
<v Speaker 1>That's a big part of the American myth and obviously

0:27:07.920 --> 0:27:12.120
<v Speaker 1>didn't apply to everybody, but it brings in this idea

0:27:12.680 --> 0:27:15.640
<v Speaker 1>of a bold new future.

0:27:15.960 --> 0:27:16.160
<v Speaker 3>Right.

0:27:16.240 --> 0:27:19.040
<v Speaker 1>And along with this bold due future doesn't just come

0:27:19.119 --> 0:27:22.600
<v Speaker 1>the ubiquity of the automobile. We also see the bold

0:27:22.680 --> 0:27:25.879
<v Speaker 1>future of ice cream, the soft serve. And when you're

0:27:26.160 --> 0:27:29.040
<v Speaker 1>when you're traveling by car, you're taking your kids on

0:27:29.200 --> 0:27:32.360
<v Speaker 1>the summer vacation, you know, to the beach or out

0:27:32.400 --> 0:27:35.800
<v Speaker 1>to the Grand Canyon. Uh, you are going to see

0:27:35.840 --> 0:27:39.160
<v Speaker 1>all these tourist spots. What do they sell soft serve?

0:27:39.359 --> 0:27:41.600
<v Speaker 1>You also see it at drive ins, at diners, at

0:27:41.640 --> 0:27:45.520
<v Speaker 1>shopping centers because to your point, Noal, once you as

0:27:45.560 --> 0:27:49.920
<v Speaker 1>a business get that machine, you're printing money.

0:27:50.080 --> 0:27:50.800
<v Speaker 3>One hundred percent.

0:27:50.880 --> 0:27:53.320
<v Speaker 2>Ben, And I love your point about not only the

0:27:53.359 --> 0:27:56.959
<v Speaker 2>nuclear family, but like nuclear power and like the nuclear bomb,

0:27:57.119 --> 0:28:00.119
<v Speaker 2>and this idea of the age of atom and the

0:28:00.200 --> 0:28:03.560
<v Speaker 2>future like automats. You know, even just getting food or

0:28:03.600 --> 0:28:09.000
<v Speaker 2>frozen things dispensed from trucks felt vaguely like futuristic, right,

0:28:09.080 --> 0:28:12.000
<v Speaker 2>because of refrigeration technology and all of this stuff.

0:28:12.040 --> 0:28:13.080
<v Speaker 3>So soft serve.

0:28:13.040 --> 0:28:15.680
<v Speaker 2>Definitely was kind of world's fair material, you know what

0:28:15.760 --> 0:28:19.080
<v Speaker 2>I mean. It was like definitely seen as a novelty, right, Yeah,

0:28:19.119 --> 0:28:21.880
<v Speaker 2>like Dippin' Dots back in the nineteen nineties one hundred

0:28:21.880 --> 0:28:24.080
<v Speaker 2>percent and Dippin' dot you know, it's funny Dippin' dots did.

0:28:24.119 --> 0:28:26.119
<v Speaker 2>I wouldn't say it took off like soft serve, but

0:28:26.320 --> 0:28:28.639
<v Speaker 2>it's still around, and there are other companies that do

0:28:28.720 --> 0:28:31.520
<v Speaker 2>a Dippin' dots type thing, so I'm glad to see

0:28:31.520 --> 0:28:35.439
<v Speaker 2>them hanging on, but definitely never reached the same heights

0:28:35.520 --> 0:28:38.600
<v Speaker 2>that Soft Serve did. So by the nineteen fifties, soft

0:28:38.600 --> 0:28:42.400
<v Speaker 2>serve was becoming a little bit less of that novelty

0:28:42.840 --> 0:28:46.560
<v Speaker 2>and it had become mainstreamed into American food culture. Smithsonian

0:28:46.600 --> 0:28:49.200
<v Speaker 2>said that by nineteen fifty six, we had around twelve

0:28:49.400 --> 0:28:53.440
<v Speaker 2>thousand places in the United States that were offering soft

0:28:53.480 --> 0:28:54.360
<v Speaker 2>serve ice cream.

0:28:54.640 --> 0:28:56.800
<v Speaker 1>Yeah, And one important point we have to make here,

0:28:56.880 --> 0:29:02.200
<v Speaker 1>fellow ridiculous historians, is that off serve became mainstreamed in

0:29:02.280 --> 0:29:09.760
<v Speaker 1>this world of emergent franchises because it was a predictable treat, right,

0:29:09.920 --> 0:29:14.800
<v Speaker 1>because the machines even from competing inventors and manufacturers because

0:29:14.840 --> 0:29:18.600
<v Speaker 1>they all used a very similar process. If you were

0:29:18.680 --> 0:29:22.560
<v Speaker 1>taking your kiddos out to you know, your dairy queen

0:29:22.880 --> 0:29:25.959
<v Speaker 1>or out to another place, you wouldn't have to worry

0:29:26.000 --> 0:29:29.840
<v Speaker 1>that mom and pop made the soft serve a different way.

0:29:29.920 --> 0:29:32.920
<v Speaker 1>It be predictable for your kids, so they'd always get

0:29:32.960 --> 0:29:35.560
<v Speaker 1>the same treat. It's a huge part of the success.

0:29:35.680 --> 0:29:41.360
<v Speaker 1>And we're talking about repeatability and predictability. We got to

0:29:41.440 --> 0:29:42.400
<v Speaker 1>talk McDonald's.

0:29:42.440 --> 0:29:44.400
<v Speaker 2>We do they kind of crack the code on that.

0:29:44.480 --> 0:29:47.040
<v Speaker 2>The afore I mentioned Ray Kroc, who did to be

0:29:47.120 --> 0:29:51.680
<v Speaker 2>fair steel bull thing from writers. Check out that film

0:29:51.720 --> 0:29:55.320
<v Speaker 2>What's the Founder? I think that's called Yeah, so Michael

0:29:55.400 --> 0:29:58.080
<v Speaker 2>Keaton plays Croc. You know, definitely a bit of a

0:29:58.120 --> 0:30:02.280
<v Speaker 2>snake in the grass. But oftentimes big, big thinking business

0:30:02.320 --> 0:30:04.600
<v Speaker 2>people are I mean, look at Elon Musk. He really

0:30:04.720 --> 0:30:06.680
<v Speaker 2>he never met an idea that he didn't want to steal.

0:30:07.200 --> 0:30:11.720
<v Speaker 2>That's sort of his whole vibe. And that's true. He

0:30:11.760 --> 0:30:14.840
<v Speaker 2>really is excited about making an AI version of the Odyssey.

0:30:14.880 --> 0:30:17.000
<v Speaker 2>He's very upset about that. I don't quite get it.

0:30:17.480 --> 0:30:19.640
<v Speaker 3>But you know, what's a heck of a drug. Yeah,

0:30:19.640 --> 0:30:21.440
<v Speaker 3>I do hope he's doing well.

0:30:22.240 --> 0:30:26.400
<v Speaker 2>This is important though, Ben McDonald's did usher in the

0:30:26.560 --> 0:30:31.560
<v Speaker 2>fast food revolution. McDonald's began offering soft serve in nineteen

0:30:31.560 --> 0:30:34.560
<v Speaker 2>fifty six as a compliment to their burgers as a

0:30:34.560 --> 0:30:37.680
<v Speaker 2>way of getting dessert, getting everything in one place, right,

0:30:37.720 --> 0:30:42.240
<v Speaker 2>You got your meal, your your drink, and then your dessert.

0:30:42.280 --> 0:30:46.920
<v Speaker 2>Of course, this was all thanks to machines manufactured by

0:30:46.920 --> 0:30:49.480
<v Speaker 2>the first guy we mentioned that, Charles Taylor, who did

0:30:49.560 --> 0:30:55.240
<v Speaker 2>go on to develop further evolutions of his original design

0:30:55.440 --> 0:30:59.360
<v Speaker 2>that did end up including soft serve machines. So this

0:30:59.640 --> 0:31:03.000
<v Speaker 2>really started to mainstream soft serve even further. Fast food

0:31:03.040 --> 0:31:05.560
<v Speaker 2>restaurants were that perfect match because they could finish their

0:31:05.600 --> 0:31:08.040
<v Speaker 2>burger and their fries and then get themselves a coliner,

0:31:08.080 --> 0:31:10.880
<v Speaker 2>a Sunday or a shake all from the same counter.

0:31:10.880 --> 0:31:13.600
<v Speaker 2>Because you can make a shake out a softcer, you know,

0:31:13.640 --> 0:31:16.040
<v Speaker 2>like all of this stuff. It's like a one stop

0:31:16.120 --> 0:31:18.240
<v Speaker 2>for the ingredients that then can be combined with other

0:31:18.400 --> 0:31:22.320
<v Speaker 2>ingredients to make different menu items.

0:31:22.480 --> 0:31:25.400
<v Speaker 1>And hang with a creepy clown everybody. Check out our

0:31:25.440 --> 0:31:28.840
<v Speaker 1>two part series on McDonald's mascots and check out that

0:31:28.960 --> 0:31:35.000
<v Speaker 1>those original versions of Ronald McDonald even like at some locations.

0:31:35.360 --> 0:31:36.440
<v Speaker 3>I haven't seen them in a long time.

0:31:36.440 --> 0:31:38.840
<v Speaker 2>But there used to be like a bench outside where

0:31:38.840 --> 0:31:41.240
<v Speaker 2>it was wrong McDonald's statue on it and his arm

0:31:41.280 --> 0:31:44.920
<v Speaker 2>and he could put his arm, put his arm around you.

0:31:44.960 --> 0:31:48.160
<v Speaker 1>Nothing weird, but it is a It is a brilliant

0:31:48.240 --> 0:31:54.160
<v Speaker 1>idea because again it goes back to consistency and predictability. Uh.

0:31:54.200 --> 0:31:56.920
<v Speaker 1>We did solve the question, by the way, about why

0:31:57.000 --> 0:31:59.840
<v Speaker 1>the McDonald's ice cream machine is always broken in the

0:32:00.000 --> 0:32:02.560
<v Speaker 1>modern day check out stuff. They don't want you to

0:32:02.640 --> 0:32:04.520
<v Speaker 1>know for that one. But this this.

0:32:04.520 --> 0:32:06.640
<v Speaker 2>So you could blame the tailor company. They still are there.

0:32:06.680 --> 0:32:09.040
<v Speaker 2>They're still the company that provides the machine. And I

0:32:09.080 --> 0:32:11.160
<v Speaker 2>believe to hint at that a little bit. It had

0:32:11.200 --> 0:32:14.000
<v Speaker 2>to do with the fact that right to repair stuff.

0:32:14.080 --> 0:32:16.160
<v Speaker 3>Yes, yeah, they have a monopoly on it.

0:32:16.200 --> 0:32:18.440
<v Speaker 1>It's been very good for the tailor company, not that

0:32:18.480 --> 0:32:19.560
<v Speaker 1>great for the consumer.

0:32:19.680 --> 0:32:22.200
<v Speaker 2>But I'll point out real quick something that's not in

0:32:22.240 --> 0:32:24.920
<v Speaker 2>the doc here, Ben, I was watching a video on

0:32:24.920 --> 0:32:29.520
<v Speaker 2>the history of Carvel. Apparently McDonald's came to Carvel first,

0:32:29.800 --> 0:32:31.840
<v Speaker 2>and Carvell said he didn't see it.

0:32:33.240 --> 0:32:35.360
<v Speaker 3>I don't see it. I don't see the vision. I

0:32:35.400 --> 0:32:35.960
<v Speaker 3>don't see Uh.

0:32:36.240 --> 0:32:38.760
<v Speaker 2>People wanting ice cream after a burger. It just doesn't

0:32:38.800 --> 0:32:39.440
<v Speaker 2>make sense to me.

0:32:39.720 --> 0:32:43.600
<v Speaker 1>And Sean Connery almost got to play Dumbledore and Gandolf

0:32:43.800 --> 0:32:48.040
<v Speaker 1>and didn't understand the scripts. So everybody has their big

0:32:48.080 --> 0:32:53.440
<v Speaker 1>accidental wins and their big accidental misses. McDonald's is amazing

0:32:53.680 --> 0:32:59.000
<v Speaker 1>for the consumer because it is inexpensive, it is consistent,

0:32:59.560 --> 0:33:04.160
<v Speaker 1>it is reliable. You know what you are going to get,

0:33:04.400 --> 0:33:08.840
<v Speaker 1>and part of this results in soft serve and as

0:33:08.880 --> 0:33:13.160
<v Speaker 1>you said, the milkshake becoming the kind of the part

0:33:13.240 --> 0:33:15.160
<v Speaker 1>of the triumvirent of the meal.

0:33:15.320 --> 0:33:15.480
<v Speaker 3>Right.

0:33:15.520 --> 0:33:18.000
<v Speaker 1>You get a sandwich, you get some fries, you get

0:33:18.040 --> 0:33:22.680
<v Speaker 1>a drink or a dessert, and this propels soft serve

0:33:23.200 --> 0:33:37.560
<v Speaker 1>past the point of mainstream novelty into international ubiquity. That's why,

0:33:37.600 --> 0:33:41.640
<v Speaker 1>by the nineteen sixties and the nineteen seventies you see

0:33:41.680 --> 0:33:46.040
<v Speaker 1>soft serve or somebody chilling soft serve at pretty much

0:33:46.080 --> 0:33:50.480
<v Speaker 1>any public gathering, right like your fares, your malls, your

0:33:50.520 --> 0:33:51.440
<v Speaker 1>amusement parks.

0:33:52.160 --> 0:33:53.960
<v Speaker 2>For sure, I mean, and there is you know, there

0:33:54.000 --> 0:33:56.200
<v Speaker 2>is a barrier to entry. Anyone can't get in on

0:33:56.240 --> 0:33:58.600
<v Speaker 2>the game. You got to have some pretty pricey equipment,

0:33:59.080 --> 0:34:01.560
<v Speaker 2>whereas with hard pack ice cream you could make it

0:34:01.600 --> 0:34:03.560
<v Speaker 2>yourself at home and then bring it in a cooler

0:34:03.640 --> 0:34:06.560
<v Speaker 2>or something like that. But that's absolutely right, Ben, ice

0:34:06.560 --> 0:34:10.200
<v Speaker 2>cream parlors, malls, all that stuff, fast food restaurants, schools,

0:34:10.880 --> 0:34:13.439
<v Speaker 2>the mobile ice cream trucks that we've also been talking

0:34:13.440 --> 0:34:15.399
<v Speaker 2>about that we're going to talk about a little bit more.

0:34:15.760 --> 0:34:18.520
<v Speaker 2>The ice cream truck in particular was a really iconic

0:34:18.600 --> 0:34:21.480
<v Speaker 2>part of childhoods for generations. I mean ours to a

0:34:21.560 --> 0:34:23.680
<v Speaker 2>lesser degree. There's still around, but I think you know,

0:34:23.800 --> 0:34:26.640
<v Speaker 2>kids growing up in certain parts of the country at

0:34:26.680 --> 0:34:30.120
<v Speaker 2>certain times in history particularly just it was you know,

0:34:30.440 --> 0:34:33.480
<v Speaker 2>magical to hear the sound of the ice cream truck

0:34:33.560 --> 0:34:36.920
<v Speaker 2>coming down the street. Sauce served was also increasingly beginning

0:34:36.920 --> 0:34:38.840
<v Speaker 2>to be paired with other desserts, so instead of just

0:34:38.840 --> 0:34:42.440
<v Speaker 2>getting like a cone, they started to offer banana split Sundays,

0:34:42.480 --> 0:34:46.399
<v Speaker 2>the dipped cones, and elaborate specialty desserts where you might

0:34:46.440 --> 0:34:48.959
<v Speaker 2>mix it with say Italian ice.

0:34:49.120 --> 0:34:50.359
<v Speaker 3>We'll get to that in a minute, but.

0:34:50.960 --> 0:34:53.080
<v Speaker 2>Just to give a little bit of history about kind

0:34:53.080 --> 0:34:56.800
<v Speaker 2>of the scaling of the ice cream truck model, mister

0:34:56.920 --> 0:34:59.520
<v Speaker 2>Softy is something that anyone who spent any time in

0:34:59.560 --> 0:35:04.280
<v Speaker 2>the North would would recognize. James Conway started the company.

0:35:04.400 --> 0:35:07.560
<v Speaker 2>William and James Conway, the brothers, UH started the company

0:35:07.560 --> 0:35:08.400
<v Speaker 2>in Philadelphia.

0:35:08.840 --> 0:35:09.040
<v Speaker 1>Uh.

0:35:09.200 --> 0:35:12.200
<v Speaker 2>The idea was bring soft serve ice cream directly to

0:35:12.200 --> 0:35:16.200
<v Speaker 2>neighborhoods in a colorful truck. Along with that that little

0:35:16.320 --> 0:35:20.200
<v Speaker 2>jingle that let everybody know that a treat was just

0:35:20.320 --> 0:35:21.200
<v Speaker 2>around the corner.

0:35:21.480 --> 0:35:23.600
<v Speaker 1>And we all recognized the song, right.

0:35:23.840 --> 0:35:27.160
<v Speaker 2>Move kids, get out the way, get out the way,

0:35:27.560 --> 0:35:27.960
<v Speaker 2>get out.

0:35:28.520 --> 0:35:33.000
<v Speaker 1>Uh, we're doing that because we legally buy that little issues,

0:35:33.040 --> 0:35:37.600
<v Speaker 1>that little John song that is ludicrous famous.

0:35:37.680 --> 0:35:39.919
<v Speaker 3>You know, there are three big names in soft Serve.

0:35:40.080 --> 0:35:43.520
<v Speaker 1>It's Carvel, Taylor and obviously Ludicrous Luta.

0:35:43.960 --> 0:35:46.440
<v Speaker 3>Indeed, you know it's funny, man.

0:35:46.640 --> 0:35:49.320
<v Speaker 2>I associate the ice cream truck song with a couple

0:35:49.320 --> 0:35:52.240
<v Speaker 2>of things. There's bicycle built for two, you know, Dang

0:35:52.360 --> 0:35:55.640
<v Speaker 2>Dang Dang Dan, Dana and dang ding. Then there's also

0:35:56.120 --> 0:35:58.759
<v Speaker 2>like Dana leaning da ding dy Ding ding ding ding.

0:35:58.920 --> 0:36:01.640
<v Speaker 2>So none of them are copy There are all such

0:36:01.680 --> 0:36:06.720
<v Speaker 2>public domain old kind of nursery rhymes songs, but they're different,

0:36:06.960 --> 0:36:08.880
<v Speaker 2>and I think depending on where you grew up, you

0:36:08.960 --> 0:36:11.279
<v Speaker 2>might remember a different one, or it might be that

0:36:11.400 --> 0:36:14.719
<v Speaker 2>Mandela effect. Because I couldn't tell you what the mister

0:36:14.800 --> 0:36:17.719
<v Speaker 2>Softy jingle was, and maybe there's one that it's always been,

0:36:17.800 --> 0:36:19.960
<v Speaker 2>and maybe it's changed over time. But what we do

0:36:20.080 --> 0:36:22.960
<v Speaker 2>know is the business grew super fast. Mister Softy became

0:36:23.000 --> 0:36:26.080
<v Speaker 2>incredibly popular along the East Coast, where generations of families

0:36:26.200 --> 0:36:30.680
<v Speaker 2>began to associate that sound with the feelings of summer

0:36:30.760 --> 0:36:32.680
<v Speaker 2>and childhood nostalgic memories.

0:36:32.760 --> 0:36:37.840
<v Speaker 1>It's Pavlovian, it's behavioral programming, and we know that mister

0:36:37.960 --> 0:36:44.240
<v Speaker 1>Softy encountered carvel level success. It's become a part of Americana,

0:36:44.440 --> 0:36:47.799
<v Speaker 1>part of the zeitgeist and pop culture. They, like other

0:36:47.880 --> 0:36:52.120
<v Speaker 1>companies before them, expanded through a franchise model, meaning that

0:36:52.440 --> 0:36:56.239
<v Speaker 1>you can be an independent operator, kind of a contractor,

0:36:56.480 --> 0:37:00.560
<v Speaker 1>and you can run mister Softy trucks in communities all

0:37:00.600 --> 0:37:05.120
<v Speaker 1>across the United States. It's still the basic process we

0:37:05.239 --> 0:37:08.520
<v Speaker 1>described even as we record in twenty twenty six. You

0:37:08.600 --> 0:37:11.319
<v Speaker 1>hear the jingle, all the kids get excited, and the

0:37:11.360 --> 0:37:14.160
<v Speaker 1>adults run out to meet the truck, and you've got

0:37:14.200 --> 0:37:19.239
<v Speaker 1>a You've got multiple items you can order, but it's

0:37:19.280 --> 0:37:22.200
<v Speaker 1>still gonna be a relatively small menu because they are

0:37:22.280 --> 0:37:26.239
<v Speaker 1>on a truck. It's just nostalgia it's the kind of

0:37:26.400 --> 0:37:32.040
<v Speaker 1>it's the kind of thing that advertisers love but cannot

0:37:32.400 --> 0:37:36.360
<v Speaker 1>create themselves. It's almost lightning in a bottle for sure.

0:37:36.800 --> 0:37:40.720
<v Speaker 2>And speaking of marketing and advertising and lightning in a bottle,

0:37:41.080 --> 0:37:43.920
<v Speaker 2>anyone grew who grew up around this, mister Softy stuff

0:37:44.040 --> 0:37:46.520
<v Speaker 2>is probably screaming at their podcast device when I said

0:37:46.520 --> 0:37:48.759
<v Speaker 2>that the song may have changed over the years, and

0:37:48.800 --> 0:37:50.080
<v Speaker 2>then I don't know which one it was.

0:37:50.120 --> 0:37:53.319
<v Speaker 3>It might have been bicycle bill for two, etc. Absolutely not.

0:37:53.680 --> 0:37:54.799
<v Speaker 3>Just look this up.

0:37:55.080 --> 0:37:58.680
<v Speaker 2>They have an iconic song that is a registered sound

0:37:58.840 --> 0:38:02.480
<v Speaker 2>trademark and it's efficial titled Jingles and Chimes that was

0:38:02.520 --> 0:38:07.280
<v Speaker 2>adapted around nineteen sixty by an ad man from Philly

0:38:07.440 --> 0:38:12.080
<v Speaker 2>named Les Wahs, who based the melody on a public

0:38:12.120 --> 0:38:15.920
<v Speaker 2>domain piece of music, Arthur Pryor's The Whistler and his Dog.

0:38:17.480 --> 0:38:20.640
<v Speaker 2>It is heavily linked to the brand, and it is

0:38:20.640 --> 0:38:23.560
<v Speaker 2>a federally registered trademark, and it does have lyrics. Apparently

0:38:23.560 --> 0:38:26.839
<v Speaker 2>it's the creamiest, dreamiest soft ice cream you get from

0:38:26.880 --> 0:38:31.120
<v Speaker 2>mister Softy. For a freshing, delight supreme look for mister Softy.

0:38:31.480 --> 0:38:34.680
<v Speaker 2>My milkshakes and my Sundays and my cones are such

0:38:34.680 --> 0:38:37.759
<v Speaker 2>a treat. Listen for my store on wheels, ding a

0:38:37.800 --> 0:38:43.120
<v Speaker 2>ling down the street, soft double e, mister softy, And.

0:38:43.040 --> 0:38:46.319
<v Speaker 1>So, of course, you know, mister softy is referring to

0:38:46.360 --> 0:38:49.560
<v Speaker 1>the fact that there's soft serve and your ice cream

0:38:49.600 --> 0:38:53.600
<v Speaker 1>is not super hard. And over, over the over the

0:38:53.640 --> 0:38:58.239
<v Speaker 1>intervening years from then to now, your basic or what

0:38:58.280 --> 0:39:05.160
<v Speaker 1>they sometimes call the soft serve cone starts becoming more

0:39:05.239 --> 0:39:08.480
<v Speaker 1>than a novelty on its own. It becomes a staple

0:39:08.760 --> 0:39:14.680
<v Speaker 1>or a base for these increasingly opulent and delectable creations.

0:39:14.680 --> 0:39:18.680
<v Speaker 1>So everybody in the market and consumers at home are

0:39:18.719 --> 0:39:23.200
<v Speaker 1>figuring out what other stuff they can add to the

0:39:23.239 --> 0:39:26.840
<v Speaker 1>basic soft serve cone. We talked about chocolate dipped cones.

0:39:26.920 --> 0:39:31.520
<v Speaker 1>The science behind the the high fat content of the

0:39:31.560 --> 0:39:35.439
<v Speaker 1>freezing syrup is fascinating. You get the hard shell right.

0:39:36.120 --> 0:39:41.440
<v Speaker 1>But they also it reminds me of how people started

0:39:41.480 --> 0:39:45.920
<v Speaker 1>getting really weird with bloody Mary's and putting all sorts

0:39:45.920 --> 0:39:50.719
<v Speaker 1>of showing yeah, yeah, yeah, I'm not you.

0:39:50.640 --> 0:39:54.480
<v Speaker 3>Know, juice and mustard to those celery.

0:39:59.760 --> 0:40:03.680
<v Speaker 1>For for a while, there was a time where this

0:40:03.960 --> 0:40:06.719
<v Speaker 1>definitely I'm sure still happens. Max would know better than us,

0:40:06.800 --> 0:40:09.319
<v Speaker 1>but for a long time. I remember there would be

0:40:09.440 --> 0:40:13.080
<v Speaker 1>places that had the touted bloody Mary buffets.

0:40:13.760 --> 0:40:15.600
<v Speaker 3>Yeah, that's very much the thing.

0:40:15.640 --> 0:40:17.920
<v Speaker 4>You go up there, you make your bloody Marry get,

0:40:17.960 --> 0:40:19.120
<v Speaker 4>you get your count of stuff like that.

0:40:19.520 --> 0:40:22.520
<v Speaker 3>Uh yeah, is it an all you can eat bloody

0:40:22.520 --> 0:40:25.600
<v Speaker 3>Mary buffet? That seems dangerous. I don't think so.

0:40:25.760 --> 0:40:28.000
<v Speaker 4>I think all it intends to state by state, but like

0:40:28.040 --> 0:40:29.640
<v Speaker 4>I know, state of Georgia, like, and all you can

0:40:29.719 --> 0:40:32.600
<v Speaker 4>Drink is a special is very much illegal?

0:40:33.239 --> 0:40:36.719
<v Speaker 1>Yeah, it's it's also it's probably a thing where you

0:40:36.800 --> 0:40:41.400
<v Speaker 1>can pick any of the accoutrament to your heart's content

0:40:41.640 --> 0:40:44.200
<v Speaker 1>in the bloody Mary buffet, but when it comes to

0:40:44.239 --> 0:40:46.040
<v Speaker 1>the actual drink, it's different.

0:40:46.360 --> 0:40:46.680
<v Speaker 3>Yeah.

0:40:46.719 --> 0:40:49.719
<v Speaker 4>And to make this even lamer, the reason why it's

0:40:49.760 --> 0:40:51.360
<v Speaker 4>illegal to have an all you can drink in Georgia

0:40:51.440 --> 0:40:53.120
<v Speaker 4>is not because they're like, oh, we're so worried that

0:40:53.160 --> 0:40:55.440
<v Speaker 4>people are gonna get too drunk. No, No, it's a tax reason.

0:40:55.800 --> 0:40:57.640
<v Speaker 3>It's taxes. It's only taxes.

0:40:58.040 --> 0:41:02.840
<v Speaker 1>Well, luckily, the uh, our bloody Marry comparison I was

0:41:02.880 --> 0:41:07.279
<v Speaker 1>making is leading us to maybe a different episode in

0:41:07.320 --> 0:41:10.719
<v Speaker 1>the future. But no, you see the comparison I'm making here,

0:41:10.800 --> 0:41:13.759
<v Speaker 1>Like people had the basic saft serve, and they said,

0:41:13.920 --> 0:41:18.440
<v Speaker 1>what other what other sweet or savory things can we

0:41:18.560 --> 0:41:21.239
<v Speaker 1>put a top it. The only real rule is that

0:41:21.280 --> 0:41:24.120
<v Speaker 1>they don't want a bunch of hot stuff for sure.

0:41:24.280 --> 0:41:27.120
<v Speaker 2>They do sometimes do hot fudge, which requires a specialty

0:41:27.239 --> 0:41:28.880
<v Speaker 2>piece of dispensing equipment.

0:41:29.719 --> 0:41:29.920
<v Speaker 3>You know.

0:41:29.960 --> 0:41:32.799
<v Speaker 2>The one that's been most top of mind for me

0:41:33.200 --> 0:41:36.400
<v Speaker 2>is a company called Menchies that I believe, you know,

0:41:36.520 --> 0:41:39.080
<v Speaker 2>kind of entered the game and gave folks like Carvell

0:41:39.160 --> 0:41:41.879
<v Speaker 2>and Dairy Queen a run for their money. They do

0:41:41.960 --> 0:41:44.520
<v Speaker 2>all these different rotating sauce surve flavors and sometimes they're

0:41:44.560 --> 0:41:48.560
<v Speaker 2>really fun ones like ube and taro and stuff like that.

0:41:49.239 --> 0:41:51.480
<v Speaker 2>And you get your sauce served, and then there's like

0:41:51.520 --> 0:41:54.200
<v Speaker 2>a little bar with a sneeze guard on it that's

0:41:54.200 --> 0:41:59.000
<v Speaker 2>got like you know, boba and cookie dough bites and

0:41:59.160 --> 0:42:01.480
<v Speaker 2>you know, fresh straw berries and all kinds of stuff,

0:42:01.520 --> 0:42:04.959
<v Speaker 2>and then various cold syrups and compots, and then there's

0:42:05.000 --> 0:42:09.880
<v Speaker 2>hot fudge or hot marshmallow fluff or whatever, a lot

0:42:09.920 --> 0:42:12.680
<v Speaker 2>of fun. And then they weigh it, which is really smart.

0:42:12.880 --> 0:42:13.120
<v Speaker 3>You know.

0:42:13.239 --> 0:42:15.399
<v Speaker 2>They depending on how much topic you put on it,

0:42:15.440 --> 0:42:18.320
<v Speaker 2>they weigh it. So that's sort of the more modern

0:42:18.400 --> 0:42:20.960
<v Speaker 2>version of what we're talking about here. But yeah, it

0:42:21.000 --> 0:42:26.760
<v Speaker 2>really did blow the doors wide open in terms of nuts, sprinkles, cookies, candy,

0:42:26.840 --> 0:42:30.760
<v Speaker 2>fruit brownies, bits of cake. And that paved the way

0:42:31.080 --> 0:42:35.480
<v Speaker 2>to the dairy queen blizzard, the McDonald's mcflurry where you

0:42:35.560 --> 0:42:39.520
<v Speaker 2>actually mixed the things into a cup kind of version.

0:42:40.840 --> 0:42:48.520
<v Speaker 1>Yeah, and we also see here a continuing expansion. Now

0:42:49.040 --> 0:42:52.759
<v Speaker 1>soft serve is treated increasingly like as always say, in

0:42:52.800 --> 0:42:56.120
<v Speaker 1>a base or an ingredient, a top which other things

0:42:56.160 --> 0:43:01.600
<v Speaker 1>are added. The concept spreads as we met across the globe.

0:43:01.760 --> 0:43:06.520
<v Speaker 1>In the United Kingdom, in Britain in particular, you'll hear

0:43:06.600 --> 0:43:11.840
<v Speaker 1>the name mister Whippi. In other countries, we see regional

0:43:11.880 --> 0:43:16.759
<v Speaker 1>identities and serving traditions. It's like the expansion, i would

0:43:16.840 --> 0:43:20.840
<v Speaker 1>argue of so many ethnic cuisines. People take it and

0:43:20.880 --> 0:43:23.759
<v Speaker 1>they adapt it to what is available to them or

0:43:23.840 --> 0:43:27.200
<v Speaker 1>their pre existing cultural taste.

0:43:27.600 --> 0:43:27.839
<v Speaker 3>Right.

0:43:27.880 --> 0:43:30.360
<v Speaker 2>And then you know, maybe because of this branding, like

0:43:30.440 --> 0:43:32.319
<v Speaker 2>in the UK, they don't call it soft serve at all,

0:43:32.360 --> 0:43:33.240
<v Speaker 2>they call it a whippie.

0:43:34.160 --> 0:43:37.640
<v Speaker 1>Yeah, yeah, it became an epononymous trademark for sure.

0:43:37.680 --> 0:43:40.600
<v Speaker 2>And you know, as you know, I'm sure in Japan,

0:43:41.280 --> 0:43:46.399
<v Speaker 2>specifically in Hokkaido. They have their own very specialized kind

0:43:46.440 --> 0:43:50.640
<v Speaker 2>of regional takes on soft serve. The Hokkaido when in

0:43:50.680 --> 0:43:53.120
<v Speaker 2>particular is starting to make its way over here. Now

0:43:53.239 --> 0:43:56.040
<v Speaker 2>you're starting to see that in like places like Hipstery, Brooklyn,

0:43:56.200 --> 0:44:00.200
<v Speaker 2>and it's like a very high milk fat content Mega

0:44:00.280 --> 0:44:01.240
<v Speaker 2>Mega Mega creaming.

0:44:01.840 --> 0:44:02.320
<v Speaker 3>Yeah.

0:44:02.440 --> 0:44:06.320
<v Speaker 1>Yeah, the butterfat content is the real difference between soft

0:44:06.360 --> 0:44:10.879
<v Speaker 1>served gelato and ice cream flavoring. Aside, and I've been

0:44:10.920 --> 0:44:14.080
<v Speaker 1>to as you know now, I've been to Hokkaido in winter,

0:44:14.239 --> 0:44:17.880
<v Speaker 1>which was not my smartest decision because it's so far north.

0:44:18.600 --> 0:44:22.200
<v Speaker 1>The ice cream was awesome. But we also see soft

0:44:22.200 --> 0:44:27.680
<v Speaker 1>serve being incredibly famous throughout Japan. And you know how

0:44:27.920 --> 0:44:31.960
<v Speaker 1>Japan is really great at doing at making each little

0:44:32.000 --> 0:44:37.000
<v Speaker 1>town or community unique. Everybody's got a Yokai based mascot

0:44:37.200 --> 0:44:40.880
<v Speaker 1>or a mascot based on you know, their local agriculture,

0:44:40.960 --> 0:44:43.640
<v Speaker 1>their turnips or what have you. Their soft serve is

0:44:43.719 --> 0:44:47.120
<v Speaker 1>like that too. Every local area is known for its unique,

0:44:47.440 --> 0:44:51.440
<v Speaker 1>hard to get flavors that you can't find everywhere else.

0:44:51.760 --> 0:44:53.799
<v Speaker 1>You know, you'll see this when we go. I'm sorry

0:44:53.840 --> 0:44:55.719
<v Speaker 1>that we're just ships in the night.

0:44:55.880 --> 0:44:58.239
<v Speaker 3>This year, but you'll see it when you go.

0:44:59.160 --> 0:45:03.680
<v Speaker 1>You can fid and this stuff served in shrines and temples.

0:45:03.840 --> 0:45:05.280
<v Speaker 3>It's very it's very.

0:45:06.680 --> 0:45:09.200
<v Speaker 1>Not off putting, but it's a very unusual thing, I

0:45:09.239 --> 0:45:12.120
<v Speaker 1>think for a lot of us from the West, because

0:45:12.640 --> 0:45:15.680
<v Speaker 1>we think of shrines and temples as holy sites, which

0:45:15.719 --> 0:45:18.480
<v Speaker 1>they are, and it feels kind of like going to

0:45:18.920 --> 0:45:23.320
<v Speaker 1>a Catholic church and buying ice cream inside.

0:45:23.160 --> 0:45:25.920
<v Speaker 3>For sure. But it's my understanding too that they do.

0:45:26.120 --> 0:45:30.200
<v Speaker 2>I mean, this is not the meaning that they're implying

0:45:30.560 --> 0:45:34.319
<v Speaker 2>dismissiveness or like, you know, not on they don't let

0:45:34.360 --> 0:45:37.320
<v Speaker 2>you take pictures. They're very, very very there are a

0:45:37.360 --> 0:45:41.920
<v Speaker 2>lot of social kind of more surrounding visiting a shrine

0:45:41.960 --> 0:45:44.960
<v Speaker 2>and like you're not supposed to approach monks, and do

0:45:45.040 --> 0:45:46.520
<v Speaker 2>you know, there's just like a lot of like kind

0:45:46.560 --> 0:45:49.560
<v Speaker 2>of a social contract stuff that they do expect people

0:45:49.600 --> 0:45:50.640
<v Speaker 2>to abide by.

0:45:50.960 --> 0:45:51.720
<v Speaker 3>Absolutely.

0:45:51.800 --> 0:45:57.200
<v Speaker 1>We also know that you can combine soft serve or

0:45:58.120 --> 0:46:03.160
<v Speaker 1>another cousin frozen customs and Italian ice. This leads us

0:46:03.200 --> 0:46:08.320
<v Speaker 1>to what we mentioned earlier, gelato or jilatti. This comes

0:46:08.320 --> 0:46:12.120
<v Speaker 1>from Philadelphia and South Jersey in the mid nineteen eighties,

0:46:12.160 --> 0:46:14.520
<v Speaker 1>which makes it younger than a lot of people may

0:46:14.520 --> 0:46:19.640
<v Speaker 1>have assumed. I think we realized that there's still so

0:46:19.920 --> 0:46:24.400
<v Speaker 1>much more on the horizon for soft serve, for ice cream,

0:46:24.520 --> 0:46:29.719
<v Speaker 1>for all associated frozen treats. So you, fellow ridiculous historians,

0:46:30.040 --> 0:46:33.160
<v Speaker 1>might be the next people to add to the story.

0:46:33.200 --> 0:46:35.680
<v Speaker 3>Exactly. Yeah, Jelatti is our favorite.

0:46:35.760 --> 0:46:38.279
<v Speaker 2>Me and the kiddo and their sister their order from

0:46:38.320 --> 0:46:42.279
<v Speaker 2>a place in town called Jeremiah's.

0:46:42.840 --> 0:46:44.160
<v Speaker 3>WHOA, my God, it's so good.

0:46:44.800 --> 0:46:48.359
<v Speaker 2>The concept, I believe, was originally popularized in Philly yet

0:46:48.400 --> 0:46:51.319
<v Speaker 2>again in the eighties by a Philadelphia firefighter, but it's

0:46:51.320 --> 0:46:53.960
<v Speaker 2>made its way here to Georgia, and it's a combination

0:46:54.040 --> 0:46:59.520
<v Speaker 2>of delicious, creamy saft serve and different flavors of Italian ice,

0:46:59.560 --> 0:47:01.000
<v Speaker 2>and it's aired.

0:47:00.560 --> 0:47:03.399
<v Speaker 3>In such a cool way. I just we love it.

0:47:03.719 --> 0:47:05.840
<v Speaker 2>And yeah, this one's run a little long, but not

0:47:05.920 --> 0:47:08.440
<v Speaker 2>quite two part material, so we're gonna end with a

0:47:08.440 --> 0:47:11.719
<v Speaker 2>little bit of tangents and trivia. The first one involving

0:47:12.320 --> 0:47:17.440
<v Speaker 2>the Iron Lady Margaret Maggie to her friends Thatcher. You

0:47:17.520 --> 0:47:22.680
<v Speaker 2>might occasionally hear a claim that miss Thatcher, who later,

0:47:22.719 --> 0:47:27.040
<v Speaker 2>of course became Britain's Prime Minister, helped to invent soft serve.

0:47:28.200 --> 0:47:31.000
<v Speaker 2>Like many urban legends, there is a kernel of truth

0:47:31.040 --> 0:47:33.560
<v Speaker 2>behind the story, but the version that gets kind of

0:47:33.560 --> 0:47:37.080
<v Speaker 2>spread around is a bit misleading. I didn't know this, Ben,

0:47:37.160 --> 0:47:40.840
<v Speaker 2>but Margaret Thatcher, before her career in politics, was quite

0:47:40.880 --> 0:47:44.160
<v Speaker 2>a high level chemist working in food science.

0:47:44.840 --> 0:47:46.520
<v Speaker 3>M Yeah. Yeah.

0:47:46.560 --> 0:47:50.279
<v Speaker 1>And one of the versions of this story you will

0:47:50.320 --> 0:47:54.160
<v Speaker 1>hear says that during her time in the food science

0:47:54.280 --> 0:47:59.560
<v Speaker 1>labs she researched frozen desserts and the science of in

0:47:59.680 --> 0:48:03.880
<v Speaker 1>corporate rating air into ice cream or air rating ice cream.

0:48:04.000 --> 0:48:08.080
<v Speaker 1>And this often gets transformed or embellished the way good

0:48:08.120 --> 0:48:11.960
<v Speaker 1>stories do. And even now, depending on who you talked

0:48:11.960 --> 0:48:14.000
<v Speaker 1>to or whom you talk to in the United Kingdom,

0:48:14.360 --> 0:48:18.120
<v Speaker 1>you might hear people of a certain age tell you

0:48:18.719 --> 0:48:24.160
<v Speaker 1>with full sincerity and conviction that Margaret Thatcher invented self serve.

0:48:24.320 --> 0:48:27.680
<v Speaker 1>That's as misleading you say Al Gore invented the Internet.

0:48:27.840 --> 0:48:31.840
<v Speaker 3>Yeah, as he would have you believe. Yeah, definitely a

0:48:31.880 --> 0:48:32.799
<v Speaker 3>bit of a mythnomer.

0:48:33.080 --> 0:48:36.920
<v Speaker 2>Thought serve already had multiple commercial pioneers and applications in

0:48:36.960 --> 0:48:40.000
<v Speaker 2>the US. By that point, Carvell and Dairy Queen had

0:48:40.040 --> 0:48:44.120
<v Speaker 2>already entered the chat Smithsonian does, however, identify the Thatcher

0:48:44.120 --> 0:48:47.319
<v Speaker 2>connection as one of several competing origin stories rather than

0:48:47.360 --> 0:48:50.800
<v Speaker 2>an established fact of the invention itself. So while Thatcher's

0:48:50.880 --> 0:48:55.320
<v Speaker 2>scientific career is fascinating in and of itself and something

0:48:55.320 --> 0:48:58.440
<v Speaker 2>that I didn't know about may have intersected with food science,

0:48:58.719 --> 0:49:02.319
<v Speaker 2>she definitely should not be considered the sole inventor of

0:49:02.640 --> 0:49:04.960
<v Speaker 2>soft sur And we got one more bit of trivia

0:49:04.960 --> 0:49:07.200
<v Speaker 2>here that I'm gonna leave out for one of our

0:49:07.760 --> 0:49:10.160
<v Speaker 2>listical episodes where we take all the bits that didn't

0:49:10.200 --> 0:49:12.919
<v Speaker 2>make it into the episodes and do a whole one

0:49:13.040 --> 0:49:13.480
<v Speaker 2>on that.

0:49:13.640 --> 0:49:13.879
<v Speaker 3>Ben.

0:49:14.239 --> 0:49:17.080
<v Speaker 2>What a fun conversation, man, I'm definitely craving a little

0:49:17.080 --> 0:49:19.600
<v Speaker 2>bit of iceed cream at this point.

0:49:19.800 --> 0:49:23.880
<v Speaker 1>Tis this season? Yeah, and I'll report back. I'll report

0:49:23.920 --> 0:49:27.000
<v Speaker 1>back in advance of our mutual trips to Japan what

0:49:27.120 --> 0:49:30.719
<v Speaker 1>the best soft serve we find in our travels. Thank

0:49:30.760 --> 0:49:32.960
<v Speaker 1>you for the research here, Noel Big, big thanks to

0:49:33.000 --> 0:49:37.000
<v Speaker 1>our super producer Max the Free Train, Williams Big thanks

0:49:37.040 --> 0:49:42.560
<v Speaker 1>to aj Bahamas Jacobs, and of course Jonathan Strickland aka

0:49:42.880 --> 0:49:46.520
<v Speaker 1>the Quizter, a known ice cream fiend.

0:49:47.080 --> 0:49:48.240
<v Speaker 3>Yeah, yeah, exactly.

0:49:48.719 --> 0:49:52.400
<v Speaker 2>He's sort of like the thenoid for pizza or the

0:49:52.440 --> 0:49:54.600
<v Speaker 2>Hamburglar for Burgers only.

0:49:54.680 --> 0:49:57.360
<v Speaker 3>He will come for your soft serve. He will in

0:49:57.440 --> 0:49:57.719
<v Speaker 3>the night.

0:49:58.440 --> 0:50:02.479
<v Speaker 1>He gets upset realizing that other people have soft server

0:50:03.640 --> 0:50:06.000
<v Speaker 1>like he. He will text me sometimes and say, Ben,

0:50:06.040 --> 0:50:07.560
<v Speaker 1>you better not be eating soft served.

0:50:08.560 --> 0:50:13.439
<v Speaker 3>No, no, no no. If he ever listens to these credits, yeah,

0:50:13.840 --> 0:50:14.840
<v Speaker 3>we do, we do. We do.

0:50:14.920 --> 0:50:16.840
<v Speaker 2>Always remind him that we mentioned him every episode and

0:50:16.880 --> 0:50:19.160
<v Speaker 2>I think it warms is a black heart.

0:50:19.760 --> 0:50:20.840
<v Speaker 3>We'll see you next time. Focus.

0:50:27.840 --> 0:50:31.640
<v Speaker 2>For more podcasts from iHeartRadio, visit the iHeartRadio app, Apple Podcasts,

0:50:31.760 --> 0:50:33.880
<v Speaker 2>or wherever you listen to your favorite shows.