1 00:00:00,160 --> 00:00:01,880 Speaker 1: What do you do if you have a friend whose 2 00:00:02,000 --> 00:00:06,640 Speaker 1: life is going great. They have an awesome job, they 3 00:00:06,720 --> 00:00:10,080 Speaker 1: just got a new hobby that they're really into, and 4 00:00:10,280 --> 00:00:12,600 Speaker 1: recently upgraded to a new apartment they love. 5 00:00:12,680 --> 00:00:15,360 Speaker 2: Wow, sounds like me. I know you hang out with him, 6 00:00:15,360 --> 00:00:16,600 Speaker 2: so it rubs off on you too. 7 00:00:17,280 --> 00:00:18,880 Speaker 1: Yeah, you could do that, or you could have more 8 00:00:18,880 --> 00:00:22,320 Speaker 1: fun and prank called them to take him down and not. 9 00:00:22,320 --> 00:00:24,960 Speaker 1: Not everybody has to be that happy in their life. 10 00:00:25,239 --> 00:00:27,520 Speaker 1: And that's why I pose as one of the apartment 11 00:00:27,680 --> 00:00:31,000 Speaker 1: managers to tell a guy, even though he's the perfect tenant, 12 00:00:31,360 --> 00:00:34,080 Speaker 1: we've got a big issue that we need to talk about. 13 00:00:34,680 --> 00:00:36,159 Speaker 1: In your phone tap right now. 14 00:00:36,280 --> 00:00:37,120 Speaker 3: It's another. 15 00:00:38,800 --> 00:00:39,519 Speaker 2: On the twenties. 16 00:00:42,080 --> 00:00:54,240 Speaker 3: Hello four hundred. Hello, Hello, Hi is Shane speaking. 17 00:00:55,400 --> 00:00:57,960 Speaker 1: Hey man, this is Chip from the leasing office at 18 00:00:58,320 --> 00:01:02,360 Speaker 1: Village Apartments. Sorry about before I was I was just 19 00:01:02,600 --> 00:01:06,119 Speaker 1: knocking out some pushups, you know, getting well? 20 00:01:08,560 --> 00:01:09,400 Speaker 3: Okay? 21 00:01:09,720 --> 00:01:11,119 Speaker 2: Yeah? How you doing? 22 00:01:12,560 --> 00:01:16,520 Speaker 3: Uh? Doing fine? You called me? How are you doing? 23 00:01:16,720 --> 00:01:17,679 Speaker 2: Yeah? 24 00:01:17,720 --> 00:01:20,920 Speaker 1: I'm doing pretty good. I know we haven't met before, 25 00:01:21,280 --> 00:01:23,039 Speaker 1: so nice to meet you. 26 00:01:24,160 --> 00:01:29,039 Speaker 3: And likewise, yeah, what's going on? 27 00:01:29,240 --> 00:01:32,840 Speaker 1: Yeah, So, unfortunately, the reason for my call, we've been 28 00:01:32,880 --> 00:01:39,679 Speaker 1: having a little bit of a problem with your rent payments, so. 29 00:01:38,640 --> 00:01:41,160 Speaker 3: That wasn't aware there was an issue. I always get 30 00:01:41,200 --> 00:01:42,920 Speaker 3: my payments on time. 31 00:01:43,280 --> 00:01:47,280 Speaker 1: Yeah no, see, actually that's the problem. 32 00:01:47,319 --> 00:01:49,640 Speaker 3: The problem I don't understand. 33 00:01:49,680 --> 00:01:52,400 Speaker 1: Well, we've noticed that ever since you moved in with us, 34 00:01:52,840 --> 00:01:55,320 Speaker 1: like what about four months ago, all of your rent 35 00:01:55,320 --> 00:01:57,720 Speaker 1: payments have come in like right on time. 36 00:01:58,720 --> 00:01:59,520 Speaker 2: It's not good. 37 00:02:00,640 --> 00:02:05,000 Speaker 3: And what you am failing to see the issue here? 38 00:02:05,160 --> 00:02:06,600 Speaker 3: They're coming in on time. 39 00:02:06,720 --> 00:02:09,560 Speaker 1: Okay, Well, now see, most of the other residents who 40 00:02:09,560 --> 00:02:11,920 Speaker 1: live here, they're usually late by like a week or 41 00:02:11,919 --> 00:02:14,560 Speaker 1: two on their payments, which allows us to charge them 42 00:02:14,560 --> 00:02:15,320 Speaker 1: a late fee. 43 00:02:15,639 --> 00:02:17,200 Speaker 2: And so we haven't really been able to do that 44 00:02:17,320 --> 00:02:18,760 Speaker 2: with you. 45 00:02:19,360 --> 00:02:21,920 Speaker 3: Yeah. I don't want to pay late fees, so I 46 00:02:22,120 --> 00:02:23,239 Speaker 3: pay it on time. 47 00:02:23,320 --> 00:02:27,400 Speaker 2: Well, we want you to pay late fees. Excuse me, 48 00:02:28,000 --> 00:02:29,520 Speaker 2: I mean we need to turn a profit. 49 00:02:29,760 --> 00:02:31,840 Speaker 1: It's just like when you first applied to live here, 50 00:02:31,960 --> 00:02:33,880 Speaker 1: based on you know, what we saw about your job 51 00:02:33,919 --> 00:02:35,880 Speaker 1: and your credit score, we just assumed that we could 52 00:02:35,919 --> 00:02:37,040 Speaker 1: make some extra money off you. 53 00:02:38,440 --> 00:02:40,200 Speaker 3: This is a joke, right. 54 00:02:40,120 --> 00:02:42,120 Speaker 1: Well, I'm not saying that your credit score is like horrible, 55 00:02:42,320 --> 00:02:44,040 Speaker 1: but we just didn't expect you to be this on 56 00:02:44,120 --> 00:02:44,720 Speaker 1: top of it. 57 00:02:45,600 --> 00:02:48,959 Speaker 3: I can't believe what I'm hearing. Like, seriously, I don't 58 00:02:48,960 --> 00:02:50,239 Speaker 3: even know what to say right now. 59 00:02:50,560 --> 00:02:53,079 Speaker 2: You could say sorry, that would help. 60 00:02:53,880 --> 00:02:56,240 Speaker 3: Sorry for paying on time. 61 00:02:56,360 --> 00:02:58,920 Speaker 2: It's okay, I forgive you. So it looks if you 62 00:02:58,919 --> 00:03:00,839 Speaker 2: could just know that wasn't an apology. 63 00:03:01,360 --> 00:03:03,120 Speaker 1: Listen, if you could just do me a favor and 64 00:03:03,320 --> 00:03:06,120 Speaker 1: just hold off on sending in your rent, like like 65 00:03:06,200 --> 00:03:09,160 Speaker 1: a day or two after the due date, that would 66 00:03:09,200 --> 00:03:10,160 Speaker 1: be much better for us. 67 00:03:10,560 --> 00:03:10,880 Speaker 2: Cool. 68 00:03:11,760 --> 00:03:14,920 Speaker 3: No, that's not cool. I'm not going to be doing that. 69 00:03:15,360 --> 00:03:18,000 Speaker 2: You understand. You're making me look bad to my boss. 70 00:03:18,400 --> 00:03:23,520 Speaker 3: Right well, listen, that's your problem with your bob. Okay. 71 00:03:23,919 --> 00:03:26,240 Speaker 3: I don't want I don't have a problem. I don't 72 00:03:26,360 --> 00:03:27,080 Speaker 3: do drama. 73 00:03:27,240 --> 00:03:29,120 Speaker 2: Okay, I don't want that. All right man. 74 00:03:29,160 --> 00:03:30,640 Speaker 1: Well, look I didn't want to have to do this, 75 00:03:30,760 --> 00:03:33,720 Speaker 1: but we're updating your lease terms next month to include 76 00:03:33,720 --> 00:03:36,880 Speaker 1: a two hundred dollars fee for on time payments. So 77 00:03:36,960 --> 00:03:39,560 Speaker 1: excuse me, I mean you left me no choice. 78 00:03:39,960 --> 00:03:44,080 Speaker 3: You can't charge me extra money for paying on time. 79 00:03:44,160 --> 00:03:46,760 Speaker 1: Well, actually I can do that because there's a clause 80 00:03:46,800 --> 00:03:48,880 Speaker 1: in your current lease that says that we can update 81 00:03:48,920 --> 00:03:50,320 Speaker 1: policies as long as we give you. 82 00:03:50,280 --> 00:03:53,680 Speaker 2: A thirty day notice. Oh my god, consider yourself noticed. 83 00:03:54,240 --> 00:03:58,560 Speaker 3: No, that's ridiculous. You're making me pay extra whether I 84 00:03:58,680 --> 00:04:00,760 Speaker 3: pay you on time more late. 85 00:04:00,920 --> 00:04:05,520 Speaker 2: That's wrong. That's standard? What standard for apartment stuff? 86 00:04:05,880 --> 00:04:10,440 Speaker 3: No, it's not, and I'm definitely gonna call the housing 87 00:04:10,520 --> 00:04:11,960 Speaker 3: authority this second. 88 00:04:13,040 --> 00:04:16,520 Speaker 2: Right, hold on, Do you have a buddy named Eric? Why? 89 00:04:16,880 --> 00:04:17,880 Speaker 3: What? Eric? 90 00:04:19,000 --> 00:04:19,760 Speaker 2: You guys are friends? 91 00:04:20,880 --> 00:04:22,440 Speaker 3: Yeah, what's going on? 92 00:04:22,720 --> 00:04:23,880 Speaker 2: Okay? 93 00:04:24,240 --> 00:04:27,200 Speaker 1: You know what, because you know Eric, we can knock 94 00:04:27,279 --> 00:04:29,120 Speaker 1: ten bucks off your earlier late feet. 95 00:04:30,680 --> 00:04:32,560 Speaker 2: He's just a freaking cool guy. 96 00:04:33,040 --> 00:04:34,120 Speaker 3: What are you targeting about? 97 00:04:34,200 --> 00:04:35,960 Speaker 1: If you talk to him, can you tell Eric I said, 98 00:04:36,000 --> 00:04:38,119 Speaker 1: what's up and that this prank phone call worked. 99 00:04:38,440 --> 00:04:39,280 Speaker 2: He'll know what that means. 100 00:04:40,720 --> 00:04:42,640 Speaker 3: This was a prank phone call. 101 00:04:43,920 --> 00:04:46,320 Speaker 1: My name is Jeff from Brook and Jeffrey in the morning, 102 00:04:47,120 --> 00:04:48,400 Speaker 1: we're doing a phone taf on you. 103 00:04:48,480 --> 00:04:52,800 Speaker 3: Man. Oh my god, you scared the crap out of me. 104 00:04:53,040 --> 00:04:53,840 Speaker 2: That was the goal. 105 00:04:54,440 --> 00:04:56,760 Speaker 1: Eric told us that you've been loving your new place though, 106 00:04:56,800 --> 00:04:59,160 Speaker 1: and so far, he said management's been pretty cool. 107 00:04:59,520 --> 00:04:59,960 Speaker 2: Is that true? 108 00:05:00,120 --> 00:05:03,200 Speaker 3: Oh my god? Yeah, I mean I thought they were 109 00:05:03,279 --> 00:05:04,960 Speaker 3: cool until a few minutes ago. 110 00:05:07,279 --> 00:05:09,200 Speaker 1: Just make sure you get your payments in on time 111 00:05:09,240 --> 00:05:10,760 Speaker 1: so we can charge you that extra too. 112 00:05:10,839 --> 00:05:12,480 Speaker 2: Large, all right, I can't. 113 00:05:12,720 --> 00:05:16,480 Speaker 3: That was a wake up. 114 00:05:16,520 --> 00:05:19,480 Speaker 2: Every morning was funk taps, weekday mornings on the twenties, 115 00:05:20,000 --> 00:05:21,560 Speaker 2: Brooke and Jeffrey in the morning,