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Speaker 1: Always take the risks. There's no reward without the risk. Zero.

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Speaker 1: That is the statement. And I always look for science too, right,

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Speaker 1: So like when is the right moment? It's like, is

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Speaker 1: there something really easy universe kind of taking me in

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Speaker 1: that direction? And a lot of times that is exactly

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Speaker 1: what happened in those sort of critical decisions for myself

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Speaker 1: my life.

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Speaker 2: Hey everyone, Emily a body here.

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Speaker 3: You are listening to episode two hundred and thirteen of Hurdle,

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Speaker 3: a wellness focused podcast where I connected with everyone from

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Speaker 3: your favorite athletes to top experts and industry CEOs about

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Speaker 3: their highest hies, toughest moments, and everything in between.

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Speaker 2: We all go through hurdles in life, and my goal.

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Speaker 3: Through these discussions is to empower you to better now

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Speaker 3: yours and move with intention so that you can stride

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Speaker 3: towards your own big potential and of course have some

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Speaker 3: fun along the way. For today's episode two hundred and thirteen,

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Speaker 3: I am chatting with Cindy Ramirez Fulton that she is

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Speaker 3: the founder of Chill House. Now, if you've never heard

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Speaker 3: of chill House before, let me give you the deats.

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Speaker 3: Chill House is. Let's call it a New Age spa.

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Speaker 3: They offer everything from facials, massages, nail and pedicure services,

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Speaker 3: alongside a wellness cafe. They started here in New York City.

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Speaker 3: Recently they opened an outpost over in Paris. Chill House

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Speaker 3: also has their own line of products, ranging from their

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Speaker 3: chill Tips, which are press on nails with loads of

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Speaker 3: different fund designs on them, to merch to goodness everything

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Speaker 3: from facial oil and massage tools, tote bags, you name it.

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Speaker 3: Lots of fun up on their website that's over at

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Speaker 3: chillhouse dot com. I'm chatting with Cindy today, the self

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Speaker 3: proclaimed Queen of chill about all things self care and

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Speaker 3: of course, how she built the chill House brand. She

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Speaker 3: talks to me about being actually super lost in her

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Speaker 3: career path, not very sure what she wanted to do

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Speaker 3: after working for years in hospitality, then coming up with

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Speaker 3: the concept the idea for chill House, What went into

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Speaker 3: opening their first.

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Speaker 2: Location on Essex Street in New York, the.

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Speaker 3: Challenges that went hand in hand with that location, and

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Speaker 3: how the business pivoted, changed and evolved during the pandemic.

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Speaker 3: We also talk about how she makes time for self

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Speaker 3: care as a relatively new mom, having her baby Hendrix

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Speaker 3: over the pandemic as well, and Cindy shares a lot

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Speaker 3: of really great advice for women who are in any

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Speaker 3: sort of a transition, especially anyone who is looking to

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Speaker 3: build something up their own from the ground up. Really

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Speaker 3: loved this conversation. In it, we also talk about the

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Speaker 3: new Chill House collaboration with Sons. I am obsessed, obsessed,

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Speaker 3: obsessed with my so nos rome. It perfectly accents the

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Speaker 3: Sonos system I have in my apartment and I bring

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Speaker 3: it with me everywhere, like to the beach to the park.

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Speaker 3: I'm going to leave the details for that collab in

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Speaker 3: the show notes as well as all of the links

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Speaker 3: so that you can check out all things chill. Make

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Speaker 3: sure you're following along with Hurdle over on social media.

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Speaker 3: It's at Hurdle podcast, I am over at Emily a Body.

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Speaker 2: And if you are not yet subscribed to.

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Speaker 3: The Weekly Hurdle newsletter, which brings you all of the

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Speaker 3: things you love about hurdle, inspiration, motivation, stories, gear picks,

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Speaker 3: and so much more regularly, make sure to do that

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Speaker 3: by clicking on over to the show notes, click subscribe

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Speaker 3: to the Weekly Hurdle and that land in your inbox

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Speaker 3: every Friday morning. Our beautiful little newsletter. With that, let's

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Speaker 3: get to hurdling.

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Speaker 2: Today.

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Speaker 3: I am sitting down with Cindy Ramirez Fulton. She is

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Speaker 3: the founder of Chillhouse.

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Speaker 2: How are you doing today, Cindy.

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Speaker 1: I'm pretty good. It feels like a Friday, which is nice.

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Speaker 1: A yeah, like my inbox isn't like exploding. It's been

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Speaker 1: It's actually been like a pretty mellow week, given everything

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Speaker 1: that you know has been happening in the past two weeks.

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Speaker 2: So I was going to.

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Speaker 3: Say, uh, mellow week coming off of just so much

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Speaker 3: happening for chill House. First of all, small round of

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Speaker 3: applause for Paris Chillhouse.

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Speaker 2: How does it feel that they're your baby is live?

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Speaker 1: It's live. It's like a soft launch technically, but she's

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Speaker 1: out there. She's live. People are getting services. We've had

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Speaker 1: we had a really busy Thursday. Yes, was best deal day.

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Speaker 1: So I don't know, I feel like I feel like settling.

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Speaker 1: We're settling in, you know, but it's definitely been quite

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Speaker 1: the undertaking, like a whole new you know, entering a

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Speaker 1: whole new country. It's just like, oh my god.

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Speaker 3: I feel like entrepreneurship is hard enough as it is,

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Speaker 3: like figuring things out on your own here in the

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Speaker 3: United States. But then to translate all of those learnings

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Speaker 3: and like take it international. It must have been such

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Speaker 3: a beast and such a learning curve for you.

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Speaker 1: Yeah, not knowing the language, feeling just pretty lost when

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Speaker 1: it comes to like how you know, businesses operate out there.

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Speaker 1: So I had a consultant though, that you know, speaks

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Speaker 1: English perfectly. She's actually American, but she lives out in

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Speaker 1: Paris now and like has is raising her family there.

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Speaker 1: Her husband's French. So you know, I had the I

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Speaker 1: had the person to really guide me through it, which

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Speaker 1: I wouldn't have. I wouldn't recommend doing it like kind

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Speaker 1: of cult turkey, like knowing nothing. We had enough people

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Speaker 1: sort of in our corner to guide us along the way.

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Speaker 1: So that definitely took a little bit of the weight off,

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Speaker 1: because otherwise, Yeah, it's it's very confusing.

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Speaker 3: Yeah, and it's kind of special that you recognize how

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Speaker 3: lucky you are to have been able to kind of

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Speaker 3: compile and lean on that team. Does that inspire you

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Speaker 3: to want to show up for people who may come

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Speaker 3: to you with a lot of the same kind of

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Speaker 3: questions that you had from the get go.

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Speaker 1: Yeah, I mean, you know, I don't do the best

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Speaker 1: job at like remembering the process, like or like writing

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Speaker 1: things down or journaling the process. But like one day

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Speaker 1: I hope to write a book with all of my learnings,

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Speaker 1: with everything, just kind of like reflecting on the journey,

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Speaker 1: which would then hopefully allow me to you know, pass

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Speaker 1: off any sort of you know, intel I have on

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Speaker 1: either opening up you know, in a foreign country or

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Speaker 1: like starting products or whatever it is. Of course, like

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Speaker 1: I would love to pass that on one day, you know.

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Speaker 1: For now, though, it's really hard to be a mentor

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Speaker 1: or to be you know, available to my community in

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Speaker 1: that capacity, just because I have I'm indebted to building

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Speaker 1: this team and this team, this business, this brand, and

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Speaker 1: like that is my priority, right Like it's more I

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Speaker 1: have to prioritize the people that are working for me

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Speaker 1: and like the people that have invested in me, you know,

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Speaker 1: all those individuals have to come first right now. And

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Speaker 1: then I think at some point I'll flip the switch,

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Speaker 1: of course, like you know, if things mellow out, if

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Speaker 1: like you know, whatever happens in the future, I see

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Speaker 1: myself for sure being in some capacity like an investor, advisor,

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Speaker 1: whatever it. Maybe I feel like that's like the next

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Speaker 1: transition usually for someone who's been in my position, but

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Speaker 1: like maybe ten twenty years from now, they're ambitious if

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Speaker 1: they can do both. It's really hard.

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Speaker 2: Yeah, no, totally, it is hard.

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Speaker 3: It's hard just to make time for everything, and again,

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Speaker 3: you have a lot going on. I need to also

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Speaker 3: say from the get go here, I use my son's

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Speaker 3: room like every single day. So when I heard that

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Speaker 3: Chill House and Sonas we're going in on a partnership,

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Speaker 3: I was like, this is just perfect for me.

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Speaker 1: I mean, I love sons. I love anything that's portable

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Speaker 1: that I can put in a bag to the beach,

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Speaker 1: Like we're always on the go. So it was such

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Speaker 1: a it was such a fun partnership to get in

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Speaker 1: our inbox. I immediately was like, oh my god, I have

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Speaker 1: to curate playlists for this partnership because I'm such a

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Speaker 1: playlist junkie. Like something that people may not realize about

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Speaker 1: me is that I'm just like a big music girl

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Speaker 1: in general, Like I'm not necessarily like up on the

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Speaker 1: latest like artists and trends, but I have such a

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Speaker 1: passion for music growing up. It's just like it was

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Speaker 1: always playing in my house my apartment. So and I

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Speaker 1: just love curating music. It's kind of like that one

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Speaker 1: little like creative piece that stays with me no matter what,

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Speaker 1: Like it's like a non negotiable. I'm like, I have

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Speaker 1: to work on the playlist. I'm sorry, I can't get

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Speaker 1: to your email. Like this is more important. But it

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Speaker 1: also kind of brings me happiness and joy and it's

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Speaker 1: like a time for me to sit on my on

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Speaker 1: my own and like work on something that makes me happy,

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Speaker 1: you know, and like that doesn't happen every day anymore,

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Speaker 1: which is so sad.

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Speaker 2: You know.

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Speaker 1: The creativity is really hard to keep up as you

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Speaker 1: grow a business, and like it's like my one little

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Speaker 1: creative piece that I just wanted to hang on to.

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Speaker 1: So I worked on the playlist for this partnership. So

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Speaker 1: that was so fun being able to kind of take

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Speaker 1: inspiration from the three different sonos, the Olive, the Wave,

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Speaker 1: and the sunset colors, like those are very Mediterranean colors

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Speaker 1: and like you know, inspired by nature and earth and

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Speaker 1: like kind of differentiating this different like vibes for those

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Speaker 1: was really fun. So like the Sunset, I think that

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Speaker 1: was like very like you know, like pool side, like

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Speaker 1: you know, it's like that it's just starting to turn up,

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Speaker 1: but like it's still kind of like you're you're getting

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Speaker 1: feeling the buzz a little bit from that second glass

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Speaker 1: a rose kind of thing where like and then Olive

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Speaker 1: is kind of like that dinner party, like we're just

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Speaker 1: easing into our apps that sort of vibe, and then

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Speaker 1: Wave is like just chilling, kicking back, like you know,

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Speaker 1: catching the waves, you know, surfer vibes. So that was

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Speaker 1: just I don't know, it was really fun and like

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Speaker 1: of course, you know, coming up with cool designs and

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Speaker 1: like taking color in spo and like making something really

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Speaker 1: fun for our chill tips devotees was super fun.

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Speaker 2: Too, super fun too.

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Speaker 3: So are you saying that you have a hand on

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Speaker 3: the music that's going on in the salon spaces as

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Speaker 3: well or all.

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Speaker 1: That is curated by me? I wouldn't have it any

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Speaker 1: other way. And I also help my husband owns bars,

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Speaker 1: and I help curate all those playlists too. It's a

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Speaker 1: little complicated with bars curating playlists because you just never

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Speaker 1: know like at what point, like the room could be

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Speaker 1: really really full and then the music doesn't really line up,

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Speaker 1: so they've had to kind of bring on like an

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Speaker 1: expert for it, but it's usually like we open up

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Speaker 1: a new bar, I'm like, it's my I'm I'm doing

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Speaker 1: the playlist.

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Speaker 2: Siddy, don't downplay your expertise here than.

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Speaker 1: Bringing Yeah, technically, but I think I have good taste.

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Speaker 2: Good taste, good taste.

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Speaker 3: Well, so excited and new reference in that explanation music

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Speaker 3: always being in your household growing up. Also something that

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Speaker 3: not many people may know that our listening to this

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Speaker 3: is that you grew up with a mother that was

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Speaker 3: also involved in the beauty space and self care space.

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Speaker 3: So why don't you talk to us a little bit

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Speaker 3: about what it was like for you to grow up

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Speaker 3: kind of witnessing that.

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Speaker 1: Yeah, it was interesting. I mean she was such a boss,

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Speaker 1: and I think I immediately knew what kind of like,

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Speaker 1: you know, time and commitment it took to really run

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Speaker 1: a business. And I think I was always like perplexed

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Speaker 1: by it. I wasn't really sure if it was for

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Speaker 1: me or not, but I think I, you know, obviously

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Speaker 1: growing up in beauty industry, I was always very like

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Speaker 1: fascinated by it. My mom had a very different business

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Speaker 1: than what I have been, like a business that I

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Speaker 1: actually really loved because it's more cosmetic focus, of course,

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Speaker 1: but at the time, like in my teen teenage years,

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Speaker 1: in my twenties, I was like, I don't need some

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Speaker 1: of the stuff that she offered. So I kind of

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Speaker 1: had this perception of the SPA as being for like

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Speaker 1: an older woman or someone that you know, could kind

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Speaker 1: of afford these services, and I really didn't feel like

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Speaker 1: it spoke to me or my generation or even like yeah,

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Speaker 1: like my age, my age range. Right, it just didn't

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Speaker 1: really like self care wasn't really advertised us in anyway.

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Speaker 1: But I took a lot of what my mom did

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Speaker 1: and kind of like reverse engineered it and like made

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Speaker 1: it so that it felt like fresh and new for

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Speaker 1: me and like my you know, my friends and you know,

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Speaker 1: the people that I grew up with. And I think

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Speaker 1: that's kind of where I ended up with Chill House.

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Speaker 1: Was kind of like, you know, taking everything I wish

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Speaker 1: my mom would have done when it comes to like

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Speaker 1: the ambiance and like the branding, all of those elements

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Speaker 1: that I think really would have enhanced her company, her brand,

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Speaker 1: and kind of immediately like kind of leaned into that

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Speaker 1: being a very important part of our brand ethos, right,

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Speaker 1: not just saying hey, we do X, Y and Z services,

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Speaker 1: but also being like, no, we evoke something bigger than

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Speaker 1: just what we do, right, we have we have meeting

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Speaker 1: behind the brand, we have like just a larger mission,

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Speaker 1: more of an ethos, And I think that's something that

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Speaker 1: a lot of spas back in the day just didn't have.

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Speaker 1: Like they were very like, you know, let's just come

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Speaker 1: up with a weird, like kind of woo woo name

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Speaker 1: and like that's it, you know, and like it's kind

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Speaker 1: of just like bells and whistles in the massage rooms

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Speaker 1: and that was kind of all there was to it.

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Speaker 1: Of course, like the services were always stellar and that's

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Speaker 1: the number one goal, but the rest of it just

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Speaker 1: didn't really add up or at least like inspired me

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Speaker 1: to really like look into the industry in a serious way.

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Speaker 1: I think one day it just kind of hit me

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Speaker 1: and I was like, I was like, no one in

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Speaker 1: the spa industry making the spa feel cool and like

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Speaker 1: fresh and young and modern, and like it's kind of

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Speaker 1: what happened. But yeah, so really it was like, in

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Speaker 1: a weird way, I was just trying to upgrade what

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Speaker 1: I felt what I wanted for my mother growing up,

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Speaker 1: and like we were just like, she's very hot headed.

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Speaker 1: I'm very hot headed. We tried working together. It never

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Speaker 1: really worked. You know. We did about a year of

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Speaker 1: me working for her and it just like it never took.

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Speaker 1: And now it's okay. You know, I think it's fine

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Speaker 1: to be like, listen, we have very different ways of

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Speaker 1: working and operating, and like, you know, we'll just kind

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Speaker 1: of let this be. Like I'm I was inspired by

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Speaker 1: her and her business and I, you know, took it

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Speaker 1: and made it my own.

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Speaker 3: Were you cognizant of I guess I'll deem them to

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Speaker 3: be the sacrifices that she was making, or a lot

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Speaker 3: of the grit that went into building that business.

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Speaker 2: As you were coming of age.

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Speaker 1: Yeah, I think I was, for sure. I think I

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Speaker 1: was very aware of how much my mom worked, to

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Speaker 1: the point where I resented it.

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Speaker 2: You know.

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Speaker 1: I would see, like so many other parents having like

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Speaker 1: normal night nine to five, and I was like, why

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Speaker 1: am I not with you? I'm always with my nanny

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Speaker 1: and things like that. And I definitely am cognizant of

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Speaker 1: that now with Hendrix, like the fact that we're able

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Speaker 1: to semi work from home, like I'm around Mondays and

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Speaker 1: Fridays and like I'm always visible to Hennie, like that's

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Speaker 1: so important, Whereas like my mom was out of the house,

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Speaker 1: you know, from nine am to nine pm, like it was,

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Speaker 1: it was hours without seeing her. Sometimes I'd go to

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Speaker 1: sleep and not even get to see her, Right, So yeah,

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Speaker 1: I think I always of course, now reflecting back, like

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Speaker 1: everything she sacrificed to, you know, make a life for us,

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Speaker 1: and basically everything that she has worked for is kind

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Speaker 1: of bottled up into one sort of piece of real

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Speaker 1: estate that she owns now. But she you know, saved

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Speaker 1: up her entire life for this like one, her dream

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Speaker 1: apartment in Midtown, and then we eventually sold it and

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Speaker 1: now she has another one, and it's like all wrapped

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Speaker 1: up in this like immigrant story where she worked her

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Speaker 1: ass off, you know, six days a week, twelve hour

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Speaker 1: days to own one little thing that she can pass

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Speaker 1: off to me or Hendrix, you know. And so of

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Speaker 1: course it's like I had like indebted to that, to

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Speaker 1: my mom's s grit and her story and her commitment

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Speaker 1: to seeing that through, Like she was determined to make

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Speaker 1: sure she had something that she could pass off, you know,

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Speaker 1: And that's so admirable.

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Speaker 3: So admirable, and you talk about kind of realizing that

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Speaker 3: there was this hole, so to speak, in the market.

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Speaker 3: But we haven't covered that you yourself didn't just stumble

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Speaker 3: into this place where you were like from the get go,

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Speaker 3: a no brainer entrepreneur like you kind of had to

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Speaker 3: find your way a little bit when it came to business.

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Speaker 2: So tell us a little bit about how you got

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Speaker 2: to the.

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Speaker 3: Point, even right before you really started to put pen

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Speaker 3: to paper on what chill House would be.

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Speaker 1: My entrepreneurship journey was very nonlinear. It was very just weirdly.

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Speaker 1: I ended up in this little zigzaggy road that ended,

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Speaker 1: you know, put me in this lane. I want to say,

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Speaker 1: so a little bit of my background. I guess when

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Speaker 1: I came to the city, I immediately like, I'm from Queens.

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Speaker 1: I came to the city when I was seventeen years old,

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Speaker 1: and I immediately fell into hospitality. I also went to

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Speaker 1: college for I went to fashion school, fashion college for marketing.

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Speaker 1: And because I was also working in hospitality and like

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Speaker 1: making like a really good living in hospitality and working

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Speaker 1: crazy hours, I just wasn't like really committed to my education,

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Speaker 1: and so I knew I wanted to maybe end up

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Speaker 1: in fashion or beauty or something some sort of lifestyle

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Speaker 1: industry that I really loved and like you know, was

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Speaker 1: passionate about. But I also had was tempted by this

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Speaker 1: like nightlife world that I, you know, was really gravitating towards.

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Speaker 1: Whether it be because I was making a really good

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Speaker 1: living or because I was having a really good time partying.

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Speaker 1: Like in my twenties, you know, I was actually doing

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Speaker 1: really well in the hospitality space, and I think because

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Speaker 1: of that, I just sort of just stopped going to school,

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Speaker 1: to classes. We didn't make it in time. I was

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Speaker 1: you know, working till like two am some days even three,

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Speaker 1: and then like trying to get what three hours of

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Speaker 1: sleep and then going to class at like seven or

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Speaker 1: eight am. It was exhausting, and it was very very

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Speaker 1: hard on my body, and also like a lot of

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Speaker 1: my twenties was really hard on my body. We can

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Speaker 1: get to that later, But working in night life for

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Speaker 1: so long, I think eventually, of course, there's like a

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Speaker 1: burnout period, right. Your body can only handle so many

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Speaker 1: years of it. Physically, you're just like always on your feet,

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Speaker 1: you're always moving, literally shaking. I was a bartender at

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Speaker 1: one point for many years, and you know, just the

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Speaker 1: physical aspect of it is not necessarily like healthy on

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Speaker 1: your body, at least not mine. And I yeah, by

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Speaker 1: the time I was like twenty five twenty six, I

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Speaker 1: was like, I can't. This is like I'm not going anywhere.

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Speaker 1: I didn't know what. I didn't know where I was

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Speaker 1: going in life, like truly was like at this roadblock

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Speaker 1: where I was like, where do I go from here?

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Speaker 1: I have nothing to show for my Like I did

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Speaker 1: nothing in my twenties. I maybe I did one internship

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Speaker 1: with Stuart Wizman, I didn't graduate, and I have all

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Speaker 1: these like random, you know, bartending and like wateressing jobs

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Speaker 1: that employers don't give a shit about. Right, So I

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Speaker 1: felt very, very stuck. And I was also a little proud,

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Speaker 1: like too proud to start from the bottom, because I

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Speaker 1: was like, I feel like I don't like, I don't

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Speaker 1: feel like I should start from the bottom, right. I

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Speaker 1: was like, no, like, I know people, I should be

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Speaker 1: able to get some sort of job, but like literally

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Speaker 1: it was crickets trying to get anyone to like respond

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Speaker 1: to my job applications, like absolute crickets. So I was like,

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Speaker 1: I think I should just, I don't know, just start

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Speaker 1: over and get an internship, and even internships were hard

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Speaker 1: to get, and finally I got like a really good

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Speaker 1: response from this one internship that I was really excited about.

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Speaker 1: And that's usually when I tell my story, that's kind

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Speaker 1: of like my turning point in my career was like

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Speaker 1: landing this internship that then became this full time job,

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Speaker 1: and to date, it's been my only full time career

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Speaker 1: job that I've ever had. Now I employ myself, but

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Speaker 1: it was the only time I've ever had like an

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Speaker 1: actual corporate employer. And even then it was just it

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Speaker 1: was me her and like a couple of other people.

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Speaker 1: Like the company never was any bigger than five six people,

388
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Speaker 1: but I was at the top and I learned everything.

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Speaker 1: I was literally her right hand, and it was a

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Speaker 1: really interesting company that I really was able to dive

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Speaker 1: into both business developments, so understanding how to grow business financially,

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Speaker 1: you know, acquiring clients all that, and then at the

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Speaker 1: same time helping with brand and social and event planning,

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Speaker 1: and so it was super hands on when it came

395
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Speaker 1: to both sides of really running a company, and I learned,

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Speaker 1: like so much of what I know now was from

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Speaker 1: that experience, and I think two years in it was

398
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Speaker 1: another sort of crossroads moment where I was like, Okay,

399
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Speaker 1: she had to let me go, Like the company just

400
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Speaker 1: wasn't where it was financially and we just like had

401
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Speaker 1: to part ways, and we my husband and I was

402
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Speaker 1: like I don't know where to go from here, like

403
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Speaker 1: what should I do? And I think we just kind

404
00:21:24,720 --> 00:21:28,240
Speaker 1: of like I took a step back and realized what

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Speaker 1: I wanted to be and where I wanted to take

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Speaker 1: my career, and I think I landed on I wanted

407
00:21:33,280 --> 00:21:36,560
Speaker 1: to be my own you know, my own boss and

408
00:21:37,080 --> 00:21:41,560
Speaker 1: run my own company. And we started this like random

409
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Speaker 1: sort of like influencer agency that was kind of like

410
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Speaker 1: my first job. And then simultaneously I had a blog

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Speaker 1: called Taste of Style, and that blog was sort of

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Speaker 1: this like I revived it from like what I had

413
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Speaker 1: when I was twenty two years old, like pre like Infatuation,

414
00:21:59,480 --> 00:22:01,320
Speaker 1: pre eater, read all those sites. I had like a

415
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Speaker 1: tiny little blog called Taste of Style. My husband's like

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Speaker 1: I used to read it all the time. I was

417
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Speaker 1: like I had like five readers like a month. It

418
00:22:09,800 --> 00:22:12,960
Speaker 1: was good though, you like give good restaurant recommendations and

419
00:22:12,960 --> 00:22:14,960
Speaker 1: you should really tie in your personal style and I

420
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Speaker 1: was like, all right, let's try it. So I was

421
00:22:16,880 --> 00:22:20,439
Speaker 1: doing both of those at one point, and they were fine.

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Speaker 1: You know, they were like very like lifestyle business y

423
00:22:23,240 --> 00:22:26,359
Speaker 1: type companies that they weren't really bringing in much money

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Speaker 1: at all. So I think at one point my husband

425
00:22:29,720 --> 00:22:31,840
Speaker 1: was like starting to open up all these bars and

426
00:22:31,880 --> 00:22:34,280
Speaker 1: I was very much involved as well, and I was

427
00:22:34,400 --> 00:22:37,199
Speaker 1: kind of getting the itch of like having either a

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00:22:37,200 --> 00:22:40,720
Speaker 1: physical space or just something else. Like I felt like

429
00:22:40,760 --> 00:22:44,760
Speaker 1: I hit another wall with taste of style and like

430
00:22:44,800 --> 00:22:47,600
Speaker 1: these more like small businesses and I wasn't growing. I

431
00:22:47,640 --> 00:22:51,000
Speaker 1: wasn't growing with them. And it all kind of like

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00:22:51,160 --> 00:22:54,800
Speaker 1: the pieces started falling together, basically with chill House, you know,

433
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Speaker 1: I was like, Okay, this plus this plus this, this

434
00:22:59,400 --> 00:23:03,760
Speaker 1: is my this is my calling, you know. Just so

435
00:23:03,840 --> 00:23:05,880
Speaker 1: it was like a culmination of things that just kind

436
00:23:05,880 --> 00:23:06,879
Speaker 1: of like came together.

437
00:23:07,840 --> 00:23:11,360
Speaker 3: Can we double click quickly before we keep moving on,

438
00:23:11,600 --> 00:23:13,600
Speaker 3: because you said and we can talk a little bit

439
00:23:13,600 --> 00:23:18,120
Speaker 3: about this the perhaps manifestation of all of the stress

440
00:23:18,200 --> 00:23:22,840
Speaker 3: and uncertainty and hard work on your body and how

441
00:23:23,119 --> 00:23:25,359
Speaker 3: that was detrimental.

442
00:23:24,760 --> 00:23:25,880
Speaker 2: For you in your twenties.

443
00:23:26,520 --> 00:23:29,840
Speaker 1: Yeah, I think there is like a burnout period, Like

444
00:23:29,840 --> 00:23:32,199
Speaker 1: I said, with hospitality, and like my husband and I

445
00:23:32,760 --> 00:23:34,320
Speaker 1: like a munch of my friends like to joke that

446
00:23:34,400 --> 00:23:37,080
Speaker 1: like anyone that worked in hospitality and like the heyday,

447
00:23:37,160 --> 00:23:40,520
Speaker 1: and like you know, the early two thousands and like

448
00:23:40,560 --> 00:23:44,600
Speaker 1: the twenty tens are now in like the wellness space.

449
00:23:44,920 --> 00:23:47,639
Speaker 1: Like I can like rattle off like a bunch of

450
00:23:47,720 --> 00:23:50,320
Speaker 1: big influencers that you know that like used to work

451
00:23:50,320 --> 00:23:54,399
Speaker 1: as bottle waitresses or bartenders, and like now they're full

452
00:23:54,400 --> 00:23:56,920
Speaker 1: blown like wellness junkies or like they don't drink or

453
00:23:56,960 --> 00:24:00,359
Speaker 1: blah blah blah. So that is such a thing because

454
00:24:00,600 --> 00:24:03,280
Speaker 1: it just your body takes such a toll and you

455
00:24:03,320 --> 00:24:07,760
Speaker 1: have to like revert in the complete opposite direction. I'm

456
00:24:07,840 --> 00:24:11,399
Speaker 1: not like a hardcore wellness junkie. I think I just

457
00:24:11,520 --> 00:24:16,520
Speaker 1: really wanted to step away from you know, my husband

458
00:24:16,560 --> 00:24:18,919
Speaker 1: still owns bars, so we're still in the nightlife business.

459
00:24:18,920 --> 00:24:21,600
Speaker 1: But I think I needed personally to step away from

460
00:24:21,640 --> 00:24:24,879
Speaker 1: like the grind a little bit, even not knowing that

461
00:24:25,000 --> 00:24:26,800
Speaker 1: Chuelhouse would be one of the you know, the most

462
00:24:27,720 --> 00:24:31,199
Speaker 1: chaotic businesses for me. But I think I wanted to

463
00:24:31,240 --> 00:24:34,720
Speaker 1: create a space that I can escape while I was

464
00:24:34,760 --> 00:24:38,800
Speaker 1: inside too, you know, I could really like close my

465
00:24:38,840 --> 00:24:41,760
Speaker 1: eyes and soak in the experience. And you know, I

466
00:24:41,840 --> 00:24:44,720
Speaker 1: still to this day when I get a service, I

467
00:24:44,760 --> 00:24:47,240
Speaker 1: really try to act like the customer, like and I

468
00:24:47,240 --> 00:24:50,040
Speaker 1: always tell everyone like please don't like treat me like

469
00:24:50,080 --> 00:24:53,240
Speaker 1: the customer, and like, don't ask me questions afterwards, Like

470
00:24:53,280 --> 00:24:55,719
Speaker 1: I want to feel the full experience because it is,

471
00:24:55,920 --> 00:24:57,840
Speaker 1: you know, the perk of the job, or at least

472
00:24:57,880 --> 00:24:59,240
Speaker 1: I try to get it to be the perk of

473
00:24:59,280 --> 00:25:02,719
Speaker 1: the job. But yeah, I think and also like another

474
00:25:02,760 --> 00:25:05,239
Speaker 1: part of one of the reasons that I think it

475
00:25:05,280 --> 00:25:07,360
Speaker 1: all hit us is, you know, because we were going

476
00:25:07,400 --> 00:25:13,520
Speaker 1: to brunches and like, I feel like New Yorkers, like

477
00:25:13,640 --> 00:25:16,800
Speaker 1: our life is centered around food and drinking, like eating

478
00:25:16,840 --> 00:25:19,480
Speaker 1: and drinking, eating and drinking, and I just wish there

479
00:25:19,600 --> 00:25:22,479
Speaker 1: was I wanted there to be a place that you

480
00:25:22,480 --> 00:25:26,000
Speaker 1: can also kind of like easily kind of like work

481
00:25:26,040 --> 00:25:28,439
Speaker 1: into your routine. You weren't going to drink, and you

482
00:25:28,440 --> 00:25:30,320
Speaker 1: were probably going to detox and you were probably going

483
00:25:30,359 --> 00:25:32,280
Speaker 1: to do something good for yourself. And that's what chill

484
00:25:32,280 --> 00:25:35,240
Speaker 1: house is like essentially, like down to the tea.

485
00:25:35,760 --> 00:25:40,680
Speaker 3: And you say, you realize that this was the intersection

486
00:25:41,080 --> 00:25:45,360
Speaker 3: of different things that you felt passionate about this was.

487
00:25:45,320 --> 00:25:46,160
Speaker 2: Your big idea.

488
00:25:46,680 --> 00:25:49,399
Speaker 3: Someone listening to this, here's that, and they're like cool,

489
00:25:49,600 --> 00:25:51,720
Speaker 3: but like, how did you just make it happen? Like

490
00:25:52,000 --> 00:25:54,760
Speaker 3: where did you get the know how to just create

491
00:25:54,840 --> 00:25:57,440
Speaker 3: this thing? So where did you get to know how?

492
00:25:57,520 --> 00:25:58,680
Speaker 3: And how did you make it happen?

493
00:25:59,080 --> 00:26:01,240
Speaker 1: I'm I'm lucky that I had, you know, my husband

494
00:26:01,320 --> 00:26:05,680
Speaker 1: at my disposal and his partners, and we basically used

495
00:26:05,680 --> 00:26:09,960
Speaker 1: a little bit of that blueprint. He had the know

496
00:26:10,119 --> 00:26:14,760
Speaker 1: all on like of course, building out spaces and permitting

497
00:26:15,080 --> 00:26:19,800
Speaker 1: and negotiating leases and all of that. And then on

498
00:26:19,880 --> 00:26:23,119
Speaker 1: the other side on fundraising, we already had you know,

499
00:26:23,200 --> 00:26:27,119
Speaker 1: two successful venues to kind of show for what we

500
00:26:27,119 --> 00:26:29,640
Speaker 1: were capable of. And obviously this is a very different business.

501
00:26:29,640 --> 00:26:32,040
Speaker 1: We thought we were gonna, like, you know, be able

502
00:26:32,080 --> 00:26:35,160
Speaker 1: to sort of fundraise in a similar capacity, and turned

503
00:26:35,200 --> 00:26:37,840
Speaker 1: out it wasn't. They're not very similar businesses at all,

504
00:26:38,520 --> 00:26:42,359
Speaker 1: But we had a little bit of that credibility I think,

505
00:26:42,560 --> 00:26:45,840
Speaker 1: you know, fortunately, having had a couple of successful bars,

506
00:26:45,840 --> 00:26:47,520
Speaker 1: that we can then kind of go out to some

507
00:26:47,560 --> 00:26:50,760
Speaker 1: of our angel investors from those bars and ask if

508
00:26:50,760 --> 00:26:53,840
Speaker 1: they were be interested in Chill House, and you know

509
00:26:54,200 --> 00:26:56,919
Speaker 1: it wasn't. We were learning as we go as we

510
00:26:57,000 --> 00:27:00,159
Speaker 1: went though with everything, even like down to the industry,

511
00:27:00,200 --> 00:27:03,159
Speaker 1: because we didn't really come from a nail background, and

512
00:27:03,200 --> 00:27:06,359
Speaker 1: the nail industry is very like that's its own industry, right,

513
00:27:07,080 --> 00:27:10,679
Speaker 1: massage world, it's its own world, even like the cafe world,

514
00:27:10,840 --> 00:27:14,040
Speaker 1: that's its own beast. So we brought in a lot

515
00:27:14,080 --> 00:27:18,000
Speaker 1: of experts in all the different areas of Chill House.

516
00:27:18,160 --> 00:27:20,639
Speaker 1: We had someone help us with the cafe and the

517
00:27:20,680 --> 00:27:24,040
Speaker 1: beverage program. We had someone help us build out the

518
00:27:24,080 --> 00:27:28,200
Speaker 1: massage program and help us hire and staff. And then

519
00:27:28,240 --> 00:27:31,800
Speaker 1: eventually I identified that every department needs leads and I think

520
00:27:31,840 --> 00:27:35,560
Speaker 1: that was very helpful as well, because I can't possibly

521
00:27:35,560 --> 00:27:39,159
Speaker 1: pretend to be, you know, understand how to do the

522
00:27:39,200 --> 00:27:42,560
Speaker 1: perfect manicure, like I'm learning as I go, especially in

523
00:27:42,600 --> 00:27:47,560
Speaker 1: the beginning years. So it wasn't It was ambitious, I'd say,

524
00:27:47,600 --> 00:27:51,560
Speaker 1: but it was like we were really like researching as

525
00:27:51,600 --> 00:27:54,000
Speaker 1: we were building this company, As we were building this

526
00:27:54,400 --> 00:27:57,400
Speaker 1: business plan. It was very much like looking at other

527
00:27:57,480 --> 00:28:00,000
Speaker 1: businesses and how did they do it? What are their prices?

528
00:28:00,119 --> 00:28:02,400
Speaker 1: Is you know, what do they pay their staff?

529
00:28:02,520 --> 00:28:02,639
Speaker 2: Like?

530
00:28:02,800 --> 00:28:05,400
Speaker 1: What are all these you know, the answers to all

531
00:28:05,440 --> 00:28:09,359
Speaker 1: these questions, and it was very much like googling asking

532
00:28:09,400 --> 00:28:09,960
Speaker 1: our friends.

533
00:28:10,200 --> 00:28:13,719
Speaker 3: It's interesting, right, because it's one thing to pull inspiration

534
00:28:14,040 --> 00:28:16,959
Speaker 3: in the categories that you just threw down, like pricing

535
00:28:17,240 --> 00:28:20,080
Speaker 3: and like what are their offerings and stuff like that,

536
00:28:20,400 --> 00:28:23,159
Speaker 3: but then you were able to come into the picture

537
00:28:23,320 --> 00:28:27,400
Speaker 3: and bring your own spin on everything from a branding

538
00:28:27,440 --> 00:28:32,080
Speaker 3: and execution pov. They say that imitation is a zerous

539
00:28:32,160 --> 00:28:34,240
Speaker 3: form of flattery, but I know for a fact that

540
00:28:34,400 --> 00:28:37,600
Speaker 3: early on, once you started pioneering this quote unquote more

541
00:28:37,720 --> 00:28:40,560
Speaker 3: modern spa, that people saw what you were doing and

542
00:28:40,560 --> 00:28:42,680
Speaker 3: they were like, well, we should be doing something like this.

543
00:28:44,520 --> 00:28:49,880
Speaker 1: Yes, it's funny. People like love to think of us

544
00:28:49,880 --> 00:28:52,880
Speaker 1: as innovators, and I do think we are in pioneers,

545
00:28:52,920 --> 00:28:55,400
Speaker 1: like but you know, essentially we just put like a

546
00:28:55,440 --> 00:28:57,720
Speaker 1: modern spin on like something that felt tired and true,

547
00:28:57,720 --> 00:29:00,120
Speaker 1: and I guess that is what innovation is. But it

548
00:29:00,160 --> 00:29:06,920
Speaker 1: wasn't like we weren't necessarily like changing like technology or

549
00:29:06,960 --> 00:29:09,760
Speaker 1: anything like that. But so it was always really interesting

550
00:29:09,800 --> 00:29:13,280
Speaker 1: when yeah, we had like a couple of copy cats

551
00:29:13,320 --> 00:29:16,320
Speaker 1: pop up and that that's not fun, But you know,

552
00:29:16,480 --> 00:29:18,680
Speaker 1: you try to just kind of go it's okay, like

553
00:29:18,920 --> 00:29:21,040
Speaker 1: when you're there first, It's kind of like why even

554
00:29:21,120 --> 00:29:24,600
Speaker 1: get worked up over people that come after? Right, And like,

555
00:29:24,800 --> 00:29:28,920
Speaker 1: I genuinely come from a place of like I don't

556
00:29:28,920 --> 00:29:32,280
Speaker 1: believe in like true competition. I believe in like maybe

557
00:29:32,280 --> 00:29:36,400
Speaker 1: healthy competition. I really don't like to be like Caddy

558
00:29:36,480 --> 00:29:39,280
Speaker 1: when it comes to people you know, doing similar products

559
00:29:39,360 --> 00:29:41,959
Speaker 1: or doing similar things, Like I think we're all in it,

560
00:29:42,120 --> 00:29:45,440
Speaker 1: hopefully in it to win it. We can share resources,

561
00:29:45,440 --> 00:29:49,000
Speaker 1: we can share information, and I think that's that's the

562
00:29:49,040 --> 00:29:52,680
Speaker 1: way to hopefully, you know, get get to the top

563
00:29:52,840 --> 00:29:56,080
Speaker 1: is by not withholding information from each other and really

564
00:29:56,080 --> 00:29:56,880
Speaker 1: helping each other out.

565
00:30:03,760 --> 00:30:06,400
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566
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586
00:31:27,440 --> 00:31:32,800
Speaker 3: your biggest takeaways from the first location that you opened

587
00:31:32,840 --> 00:31:33,479
Speaker 3: on Essex.

588
00:31:34,440 --> 00:31:37,560
Speaker 1: I'd say again more I don't know. I don't know

589
00:31:37,560 --> 00:31:41,360
Speaker 1: if this is gonna translate to everyone and anyone that's listening,

590
00:31:41,400 --> 00:31:44,200
Speaker 1: But like for us, our biggest issue there was that

591
00:31:44,280 --> 00:31:47,040
Speaker 1: we didn't have enough space. I think we got really

592
00:31:47,800 --> 00:31:50,800
Speaker 1: ambitious with the size of the space and sort of

593
00:31:50,840 --> 00:31:56,680
Speaker 1: this like innovating how how uh these services should be

594
00:31:57,720 --> 00:32:02,800
Speaker 1: laid out. Just like the footprint of the space itself

595
00:32:03,160 --> 00:32:05,920
Speaker 1: was like more open format, and of course it was

596
00:32:05,960 --> 00:32:09,320
Speaker 1: like way too loud, to have massage back there. But

597
00:32:09,360 --> 00:32:11,120
Speaker 1: then you know, the cafe in the front, we had

598
00:32:11,120 --> 00:32:13,760
Speaker 1: to build a wall, and then it was the health

599
00:32:13,760 --> 00:32:17,920
Speaker 1: department came and they're like, you can't have like polishes

600
00:32:18,200 --> 00:32:20,360
Speaker 1: right by the cafe. And we're like, well, there's nothing

601
00:32:20,360 --> 00:32:22,320
Speaker 1: that says we can. They're like, you just can't, like

602
00:32:22,400 --> 00:32:25,560
Speaker 1: we're saying it. So, you know, there are things that

603
00:32:26,720 --> 00:32:30,120
Speaker 1: sometimes rules aren't written yet a lot of times for

604
00:32:30,680 --> 00:32:34,800
Speaker 1: certain businesses right to kind of follow and adhere to,

605
00:32:35,000 --> 00:32:38,040
Speaker 1: and like, we did something that was kind of ballsy

606
00:32:38,120 --> 00:32:41,520
Speaker 1: and like without asking anyone's permission, and then of course

607
00:32:41,560 --> 00:32:43,640
Speaker 1: it like backfired on us. You know, it's kind of

608
00:32:43,640 --> 00:32:48,320
Speaker 1: like people say, what you like, don't ask, don't ask

609
00:32:48,360 --> 00:32:50,760
Speaker 1: ontel kind of thing right where if you don't ask,

610
00:32:52,000 --> 00:32:53,680
Speaker 1: like to see what happens, don't.

611
00:32:53,520 --> 00:32:55,520
Speaker 2: Ask for permission, ask for forgiveness.

612
00:32:55,840 --> 00:33:00,000
Speaker 1: But sometimes you know, you can't even ask for forgiveness

613
00:33:00,200 --> 00:33:02,720
Speaker 1: and then it bites you in the ass. And I

614
00:33:02,720 --> 00:33:04,520
Speaker 1: think that's what happened with us a little bit in

615
00:33:04,520 --> 00:33:07,120
Speaker 1: that space. It was just a tough space in general

616
00:33:07,160 --> 00:33:09,520
Speaker 1: from the get go. I'm really happy where we are now.

617
00:33:09,600 --> 00:33:11,680
Speaker 1: We ended up in a thirty two hundred square foot

618
00:33:12,360 --> 00:33:15,600
Speaker 1: more lofty space in Soho West. It's a little off

619
00:33:15,640 --> 00:33:17,480
Speaker 1: the beaten path, which is kind of nice because we're

620
00:33:17,480 --> 00:33:19,840
Speaker 1: a destination business anyway, so we don't really need like

621
00:33:19,880 --> 00:33:22,280
Speaker 1: the foot traffic per se be nice for the cafe,

622
00:33:22,440 --> 00:33:25,600
Speaker 1: but it's not. It wasn't necessary where I thought it,

623
00:33:26,120 --> 00:33:28,600
Speaker 1: Like I thought it was more important back when we opened.

624
00:33:29,560 --> 00:33:32,320
Speaker 1: And yeah, it's like we're actually able to breathe a

625
00:33:32,360 --> 00:33:36,200
Speaker 1: little bit. Like we have you know, sometimes very cluttered,

626
00:33:36,640 --> 00:33:39,680
Speaker 1: but you know, we have like a back of house

627
00:33:39,720 --> 00:33:41,600
Speaker 1: where we can store a ton of stuff and like

628
00:33:41,600 --> 00:33:44,040
Speaker 1: our team can actually sit down on like a nice

629
00:33:44,080 --> 00:33:46,200
Speaker 1: plush couch and like have to take a break. Like

630
00:33:46,240 --> 00:33:50,760
Speaker 1: those things were not things that we prioritize with the

631
00:33:50,760 --> 00:33:54,000
Speaker 1: first spase that of course we had to make sure

632
00:33:54,120 --> 00:33:56,160
Speaker 1: we did goodbye the next timmer run.

633
00:33:56,520 --> 00:33:58,520
Speaker 3: I would also say that this is like a prime

634
00:33:58,600 --> 00:34:01,320
Speaker 3: example of just doing the best you can with what

635
00:34:01,400 --> 00:34:04,520
Speaker 3: you have. Like you didn't know all of the things

636
00:34:04,560 --> 00:34:07,680
Speaker 3: that you might eventually have to ask for forgiveness for,

637
00:34:08,000 --> 00:34:11,120
Speaker 3: you didn't know how the layout would play out, but again,

638
00:34:11,280 --> 00:34:14,239
Speaker 3: you just did the best you could with the scenario

639
00:34:14,320 --> 00:34:16,520
Speaker 3: and the pieces that were in front of you.

640
00:34:16,800 --> 00:34:20,360
Speaker 1: And the resources we raised a very very small amount

641
00:34:20,360 --> 00:34:24,160
Speaker 1: of money considering what the project was, and it was

642
00:34:24,680 --> 00:34:27,839
Speaker 1: a small concept really that kind of like was well

643
00:34:27,880 --> 00:34:32,160
Speaker 1: received and sort of exploded, like I think digitally, like

644
00:34:32,200 --> 00:34:34,960
Speaker 1: people thought it was like a much bigger space and

645
00:34:34,960 --> 00:34:36,719
Speaker 1: they would show up, they'd be like, that's it, like

646
00:34:36,760 --> 00:34:39,160
Speaker 1: it's so tiny, or like it just didn't live up

647
00:34:39,160 --> 00:34:41,719
Speaker 1: to expectations, I think, And I was like always so

648
00:34:41,840 --> 00:34:44,600
Speaker 1: embarrassed because I think when you first walked, when you

649
00:34:44,640 --> 00:34:47,960
Speaker 1: first got to Chill House, like pre walls, pre anything,

650
00:34:48,080 --> 00:34:50,440
Speaker 1: pre like clutter and like all this stuff, it just

651
00:34:50,480 --> 00:34:53,640
Speaker 1: felt very open and like like airy and light and

652
00:34:53,760 --> 00:34:55,720
Speaker 1: felt like, I don't know, it felt like a little

653
00:34:55,719 --> 00:35:00,799
Speaker 1: like respite meets like California venice vibes in the dead

654
00:35:00,840 --> 00:35:03,480
Speaker 1: smack in the middle of like the concrete jungle, and

655
00:35:03,520 --> 00:35:07,000
Speaker 1: then it just felt chaotic. At one point I was like,

656
00:35:07,080 --> 00:35:09,560
Speaker 1: I don't this is not this is not what we

657
00:35:09,680 --> 00:35:12,200
Speaker 1: originally built. And I was like, we gotta go, like

658
00:35:12,600 --> 00:35:14,759
Speaker 1: you know, and so we It was just it was

659
00:35:14,760 --> 00:35:17,279
Speaker 1: the right decision. We ended up turning the space into

660
00:35:17,280 --> 00:35:19,759
Speaker 1: like a face and body studio to kind of just

661
00:35:19,840 --> 00:35:22,879
Speaker 1: down downsize the amount of things that we had going

662
00:35:22,920 --> 00:35:26,280
Speaker 1: on in the space while we had the flagship location,

663
00:35:26,440 --> 00:35:30,040
Speaker 1: and then of course COVID happened, and then we decided

664
00:35:30,080 --> 00:35:33,760
Speaker 1: to just save flagship, get rid of face and body,

665
00:35:33,960 --> 00:35:35,439
Speaker 1: and it was the best decision we ever made.

666
00:35:36,040 --> 00:35:39,560
Speaker 3: Talk to me about the best part of COVID for

667
00:35:39,640 --> 00:35:40,840
Speaker 3: your business.

668
00:35:41,640 --> 00:35:45,880
Speaker 1: Ooh, having a little bit of downtime to focus on products,

669
00:35:45,920 --> 00:35:49,000
Speaker 1: I'd say, you know, it was. It was kind of

670
00:35:49,000 --> 00:35:53,160
Speaker 1: this weird blessing in disguise where having a brick and

671
00:35:53,200 --> 00:35:58,000
Speaker 1: mortar space just requires a lot of time and energy

672
00:35:58,120 --> 00:36:00,840
Speaker 1: for a founder, and of course, like as it should,

673
00:36:01,400 --> 00:36:03,840
Speaker 1: but it was really hard for me and my husband

674
00:36:03,920 --> 00:36:06,280
Speaker 1: to be able to get past get to that next

675
00:36:06,360 --> 00:36:09,880
Speaker 1: level of growing the brand, which was like you know,

676
00:36:09,960 --> 00:36:14,239
Speaker 1: launching these products. So we actually were able to put

677
00:36:14,239 --> 00:36:18,279
Speaker 1: our heads down, get things done and finalize like our

678
00:36:18,320 --> 00:36:20,680
Speaker 1: first sort of like hero products which are Tips and

679
00:36:20,840 --> 00:36:24,120
Speaker 1: they have now they're like you know, to this day.

680
00:36:24,200 --> 00:36:26,440
Speaker 1: I think it was one of those sort of blessings in.

681
00:36:26,480 --> 00:36:30,880
Speaker 4: Disguise for us where like, wow, I I don't know,

682
00:36:31,600 --> 00:36:34,000
Speaker 4: like we've been, we've been in a very different place

683
00:36:34,080 --> 00:36:36,799
Speaker 4: had we have not launched Tips, I'd say, you know,

684
00:36:37,400 --> 00:36:38,719
Speaker 4: I don't know what the future would have held.

685
00:36:38,760 --> 00:36:40,480
Speaker 1: For us, so they kind of saved us.

686
00:36:40,840 --> 00:36:42,760
Speaker 2: I mean, I'm sure you hear this all the time.

687
00:36:43,160 --> 00:36:46,200
Speaker 3: I have never been successful with any sort of other

688
00:36:46,360 --> 00:36:50,399
Speaker 3: press on ever. Ever, ever accept chill tips and they

689
00:36:50,440 --> 00:36:52,799
Speaker 3: stay for like a while.

690
00:36:52,960 --> 00:36:55,640
Speaker 1: Yes they do. I know. I have people that are like,

691
00:36:55,680 --> 00:36:57,239
Speaker 1: oh my god, I have to get my nailteck to

692
00:36:57,280 --> 00:36:58,680
Speaker 1: soak them off. I'm like, wait, hold on, we got

693
00:36:58,800 --> 00:37:00,759
Speaker 1: to discuss that. Maybe you're putting out to much glue.

694
00:37:00,880 --> 00:37:03,839
Speaker 1: But like a lot of people, they last like up

695
00:37:03,840 --> 00:37:06,319
Speaker 1: to three weeks on some people. Me, I know how

696
00:37:06,360 --> 00:37:08,600
Speaker 1: to like get them to come off easily. But yeah,

697
00:37:08,640 --> 00:37:11,719
Speaker 1: they're They've changed my life. Like, and I'm not in

698
00:37:11,719 --> 00:37:13,360
Speaker 1: the business of like telling people to not go to

699
00:37:13,440 --> 00:37:15,759
Speaker 1: the nail salon. Obviously I own one, and I want

700
00:37:15,760 --> 00:37:17,560
Speaker 1: people to go to their nail text souse. I think

701
00:37:17,640 --> 00:37:21,080
Speaker 1: nail texts are like therapists. But like for me, it's

702
00:37:21,160 --> 00:37:24,239
Speaker 1: been a game changer because I personally am always like

703
00:37:24,520 --> 00:37:26,880
Speaker 1: I have no time, blah blah blah, and like I know,

704
00:37:26,920 --> 00:37:29,000
Speaker 1: I can always spread my box. It takes me ten minutes,

705
00:37:29,200 --> 00:37:31,440
Speaker 1: that's it, and it's like part of my like getting

706
00:37:31,480 --> 00:37:32,360
Speaker 1: ready routine.

707
00:37:32,360 --> 00:37:36,240
Speaker 3: Now for you building this business, talk to me about

708
00:37:36,239 --> 00:37:40,360
Speaker 3: maybe what your self care routine or just like sporadic

709
00:37:40,440 --> 00:37:45,160
Speaker 3: self care used to look like versus now again. At

710
00:37:45,160 --> 00:37:47,719
Speaker 3: the top of this podcast, we talked about a chill

711
00:37:47,760 --> 00:37:51,120
Speaker 3: house in a different country. You've got product, You've got

712
00:37:51,320 --> 00:37:54,560
Speaker 3: a flagship, you are just expanding rapidly, You've got the

713
00:37:54,560 --> 00:37:57,520
Speaker 3: Sona's partnership. Like what does self care look like for

714
00:37:57,719 --> 00:37:58,600
Speaker 3: Cindy today?

715
00:38:01,960 --> 00:38:08,080
Speaker 1: God, you know, I'm not like incredible at routine other

716
00:38:08,160 --> 00:38:12,000
Speaker 1: than just like my like the critical stuff, right because

717
00:38:12,080 --> 00:38:16,799
Speaker 1: it's always I have to be available to the business,

718
00:38:16,840 --> 00:38:18,960
Speaker 1: you know, at any given moment. So it's really hard

719
00:38:19,000 --> 00:38:20,960
Speaker 1: for me to be like I'm going to do like

720
00:38:21,040 --> 00:38:24,600
Speaker 1: three hours of a SPA day today and it's a Tuesday,

721
00:38:24,719 --> 00:38:27,200
Speaker 1: or I'm going to like, yes, I pencil those in,

722
00:38:27,360 --> 00:38:29,640
Speaker 1: Like I get my monthly messages. I'll get like my

723
00:38:29,719 --> 00:38:34,880
Speaker 1: bi monthly facials, I get you know, petticare every three weeks.

724
00:38:34,920 --> 00:38:38,719
Speaker 1: I'll sometimes get those like sporadic sort of services like

725
00:38:38,960 --> 00:38:41,600
Speaker 1: lymphatic drainage or you know, whatever makes me feel a

726
00:38:41,640 --> 00:38:44,080
Speaker 1: little bit less like anxious is really what I try

727
00:38:44,080 --> 00:38:46,640
Speaker 1: to prioritize, and like sometimes a lot of it for

728
00:38:46,719 --> 00:38:49,920
Speaker 1: me is like gut and like you know, feeling unbalanced,

729
00:38:49,920 --> 00:38:52,680
Speaker 1: and like I think, so whatever it takes for me

730
00:38:52,760 --> 00:38:56,120
Speaker 1: to kind of offset that anxiousness, I do prioritize. But

731
00:38:56,239 --> 00:39:00,440
Speaker 1: it's not necessarily like an everyday ritual. I think for me,

732
00:39:00,480 --> 00:39:03,319
Speaker 1: it's very important to like wake up and show up

733
00:39:03,320 --> 00:39:05,359
Speaker 1: and be with my son, like that's number one, and

734
00:39:05,400 --> 00:39:09,040
Speaker 1: like have that moment with him and breakfast and like

735
00:39:09,239 --> 00:39:11,719
Speaker 1: that hour of family time and then kind of like

736
00:39:11,760 --> 00:39:13,880
Speaker 1: dive right into work or go to the gym or

737
00:39:14,120 --> 00:39:15,960
Speaker 1: you know whatever it is that my day looks like

738
00:39:16,760 --> 00:39:19,040
Speaker 1: I've been trying to work out with a trainer a

739
00:39:19,080 --> 00:39:21,400
Speaker 1: little bit more and like do more pilates. Like, but

740
00:39:21,480 --> 00:39:26,560
Speaker 1: I'm not like hardcore committed, because you know, I think

741
00:39:26,600 --> 00:39:28,880
Speaker 1: the nature of the game is right now to always

742
00:39:29,960 --> 00:39:32,520
Speaker 1: be a little bit available to the business and just

743
00:39:32,560 --> 00:39:34,799
Speaker 1: like at such a critical time in our life, in

744
00:39:34,840 --> 00:39:39,319
Speaker 1: our you know, in our journey. But I try. I like,

745
00:39:39,480 --> 00:39:41,319
Speaker 1: I think it's really important to add things to your

746
00:39:41,320 --> 00:39:43,680
Speaker 1: calendar and just like make it like official. You know.

747
00:39:43,880 --> 00:39:47,439
Speaker 1: I don't just like kind of like float through the day.

748
00:39:47,760 --> 00:39:51,279
Speaker 1: I like have like very committed plans and how I

749
00:39:51,440 --> 00:39:53,080
Speaker 1: like schedule in my self care.

750
00:39:53,719 --> 00:39:58,640
Speaker 3: Yeah, that word committed is interesting because you're saying like,

751
00:39:58,880 --> 00:40:02,560
Speaker 3: I'm not hardcore commit to always integrating pilates or you know,

752
00:40:02,600 --> 00:40:05,120
Speaker 3: I'm trying to work with a trainer, but you are

753
00:40:05,200 --> 00:40:09,520
Speaker 3: committed to something else which takes priority over these other things.

754
00:40:09,560 --> 00:40:13,120
Speaker 3: And I think so often when it comes to different

755
00:40:13,160 --> 00:40:16,600
Speaker 3: aspects of our overall well being, whether it's movement or meditation,

756
00:40:16,920 --> 00:40:19,640
Speaker 3: or self care or like making time for a therapist,

757
00:40:19,760 --> 00:40:23,480
Speaker 3: like we feel as though we should literally be doing

758
00:40:23,719 --> 00:40:27,799
Speaker 3: everything every week, all of the time, and you've got

759
00:40:27,840 --> 00:40:29,640
Speaker 3: to find the things that work for you.

760
00:40:30,719 --> 00:40:32,959
Speaker 1: Yeah. I mean, you can literally fill up your day

761
00:40:33,239 --> 00:40:36,480
Speaker 1: on just taking care of yourself if you really wanted to, right.

762
00:40:37,280 --> 00:40:39,680
Speaker 1: I think I saw this TikTok one time that I laughed,

763
00:40:39,880 --> 00:40:42,520
Speaker 1: really laugh loud at it, and it was like a model.

764
00:40:42,640 --> 00:40:43,920
Speaker 1: She was like what I do in a day, and

765
00:40:43,960 --> 00:40:45,960
Speaker 1: it was just like her taking care of herself all day,

766
00:40:46,000 --> 00:40:49,960
Speaker 1: And I was like, wow, that must be nice. It's

767
00:40:49,960 --> 00:40:52,360
Speaker 1: a full time job if you really wanted to practice

768
00:40:52,360 --> 00:40:57,080
Speaker 1: self care in like a way that's very holistic, right.

769
00:40:57,160 --> 00:41:02,360
Speaker 1: It's it's mind, it's body, it's beauty, it's it's physical,

770
00:41:02,440 --> 00:41:06,120
Speaker 1: all of those different elements, which is also like kind

771
00:41:06,120 --> 00:41:08,319
Speaker 1: of bringing it back to Paris a little bit. What

772
00:41:08,400 --> 00:41:12,840
Speaker 1: I really love about the Galleries Lafayette Partner partnership is

773
00:41:12,880 --> 00:41:15,719
Speaker 1: that they are thinking about all of those different elements

774
00:41:15,719 --> 00:41:18,359
Speaker 1: of self care and you could spend a day there,

775
00:41:18,520 --> 00:41:20,279
Speaker 1: which is kind of back to the point. It's like

776
00:41:20,400 --> 00:41:23,239
Speaker 1: you could just be like, this is my life, I'm

777
00:41:23,239 --> 00:41:26,160
Speaker 1: going to do this every day, and that's nice, but

778
00:41:26,200 --> 00:41:29,080
Speaker 1: that's not realistic. And so it is very much about

779
00:41:29,200 --> 00:41:33,399
Speaker 1: doing what works for you in that moment. If your

780
00:41:33,400 --> 00:41:38,160
Speaker 1: body is what's really like yearning help, like that's more important.

781
00:41:38,160 --> 00:41:41,120
Speaker 1: If it's your mind, seek out a therapist, seek out

782
00:41:41,200 --> 00:41:43,880
Speaker 1: some alone time, read a book, whatever it is to

783
00:41:43,960 --> 00:41:46,560
Speaker 1: kind of take you away from the hardships that you

784
00:41:46,600 --> 00:41:48,960
Speaker 1: may be going through. And so for me, it like

785
00:41:49,680 --> 00:41:54,080
Speaker 1: it ebbs and flows like some some weeks, my mind

786
00:41:54,120 --> 00:41:58,799
Speaker 1: is racing my anxieties through the roof my you know,

787
00:41:58,880 --> 00:42:02,880
Speaker 1: my personal life is a little like shook up, you know,

788
00:42:03,080 --> 00:42:07,880
Speaker 1: and so that I prioritize time with my family, time

789
00:42:08,040 --> 00:42:10,200
Speaker 1: with my friends, like you know. And then other times

790
00:42:10,239 --> 00:42:12,160
Speaker 1: it's my body and my like have to go to

791
00:42:12,239 --> 00:42:14,400
Speaker 1: like I don't know, acupuncture because like my back is

792
00:42:14,440 --> 00:42:16,600
Speaker 1: fucked up, so like I literally pulled my back like

793
00:42:18,200 --> 00:42:20,799
Speaker 1: three months ago, and I had like a whole month

794
00:42:20,800 --> 00:42:25,200
Speaker 1: of trying to rehabit. So yeah, it's you know, every

795
00:42:25,200 --> 00:42:27,359
Speaker 1: month is different and that's okay, you know. But also

796
00:42:27,480 --> 00:42:29,840
Speaker 1: like finding those little pockets of like this is a

797
00:42:29,920 --> 00:42:32,600
Speaker 1: routine and this is like a non negotiable part of

798
00:42:32,640 --> 00:42:33,000
Speaker 1: my day.

799
00:42:33,560 --> 00:42:37,280
Speaker 3: And why do you think setting the non negotiables is important?

800
00:42:37,280 --> 00:42:40,600
Speaker 3: I guess the broader question is why would you the

801
00:42:40,840 --> 00:42:46,080
Speaker 3: quote unquote queen of Chill tell someone to prioritize their

802
00:42:46,239 --> 00:42:47,319
Speaker 3: own self care.

803
00:42:48,080 --> 00:42:51,520
Speaker 1: I think the non negotiable routine part is so important

804
00:42:51,600 --> 00:42:56,480
Speaker 1: to not entering the day chaotically, you know, and and

805
00:42:56,520 --> 00:42:58,560
Speaker 1: it is to me so much about how you start

806
00:42:58,600 --> 00:43:01,640
Speaker 1: your day, like make your bed, drink that glass of water,

807
00:43:01,920 --> 00:43:05,160
Speaker 1: take your supplements. You know, those little moments that set

808
00:43:05,200 --> 00:43:08,040
Speaker 1: you up for success are super super important in how

809
00:43:08,120 --> 00:43:11,879
Speaker 1: you actually like your day goes. If you don't show

810
00:43:12,000 --> 00:43:16,200
Speaker 1: up like feeling good, then how do you expect the

811
00:43:16,280 --> 00:43:17,040
Speaker 1: data go well?

812
00:43:17,600 --> 00:43:17,799
Speaker 2: Right?

813
00:43:17,960 --> 00:43:22,279
Speaker 1: So that is like if you can write, not every

814
00:43:22,360 --> 00:43:25,080
Speaker 1: day is going to go off. Like you know, sometimes

815
00:43:25,120 --> 00:43:28,279
Speaker 1: I wake up to like chaos in my inbox and

816
00:43:28,320 --> 00:43:30,000
Speaker 1: I have to handle it right away. But I always

817
00:43:30,080 --> 00:43:32,480
Speaker 1: make sure I kind of go back to settling in

818
00:43:32,560 --> 00:43:36,080
Speaker 1: and like, you know, not feeling like that's how I'm

819
00:43:36,080 --> 00:43:38,160
Speaker 1: going to take I want the day to go.

820
00:43:39,040 --> 00:43:43,720
Speaker 3: Yeah, chaotic inbox plus like chaotic baby equals just yeah.

821
00:43:43,760 --> 00:43:46,160
Speaker 1: Well I absolutely Now I wake up at seven and

822
00:43:46,400 --> 00:43:53,520
Speaker 1: you know Paris is by seven o'clock. They're at one pm. Yeah,

823
00:43:53,600 --> 00:43:58,000
Speaker 1: well they've already had their whole day. I'm like, what's happening?

824
00:43:58,400 --> 00:44:00,640
Speaker 2: One other child to take care of another child, to

825
00:44:00,680 --> 00:44:02,480
Speaker 2: take care of it? How does it feel for you?

826
00:44:02,640 --> 00:44:04,759
Speaker 3: I mean going back, I just like reference you know,

827
00:44:04,960 --> 00:44:07,520
Speaker 3: the nickname the Queen of Chill. How does it feel

828
00:44:07,560 --> 00:44:10,560
Speaker 3: for you to somewhat be a little bit at like

829
00:44:10,640 --> 00:44:13,359
Speaker 3: the center of your business? Like people think of Chill

830
00:44:13,360 --> 00:44:16,160
Speaker 3: House and they think of Sydney Ramiro's Fulton, Like.

831
00:44:16,360 --> 00:44:20,600
Speaker 2: Do you feel any extra pressure being that center figure?

832
00:44:22,000 --> 00:44:24,719
Speaker 1: A little bit? And I don't always want to be Yeah,

833
00:44:25,040 --> 00:44:27,960
Speaker 1: I don't know that I love the attention as much

834
00:44:27,960 --> 00:44:30,800
Speaker 1: as it may seem. Like I think at one point

835
00:44:30,960 --> 00:44:32,839
Speaker 1: I love the attention, and then now I don't love

836
00:44:32,840 --> 00:44:36,000
Speaker 1: the attention, and I'm trying to figure out what's best

837
00:44:36,000 --> 00:44:38,640
Speaker 1: for my business. And then I just kind of you know,

838
00:44:39,400 --> 00:44:43,360
Speaker 1: refocus and like then say all right, I guess I

839
00:44:43,400 --> 00:44:45,120
Speaker 1: have to like go out and do more press or

840
00:44:45,160 --> 00:44:47,239
Speaker 1: like I have to, you know, whatever it is that

841
00:44:47,280 --> 00:44:49,520
Speaker 1: really helps the business. I think is kindt kind of

842
00:44:49,520 --> 00:44:52,879
Speaker 1: where I where I land. But I would love for

843
00:44:52,960 --> 00:44:55,920
Speaker 1: one day for the business to not even like for

844
00:44:56,040 --> 00:44:58,279
Speaker 1: my name or my face to not even be associated

845
00:44:58,280 --> 00:45:00,279
Speaker 1: to it. I think that would be really cool. I

846
00:45:00,320 --> 00:45:02,600
Speaker 1: don't know, like Nike, I don't think about you know,

847
00:45:02,640 --> 00:45:05,600
Speaker 1: Phil Knight, Like there are so many brands that you

848
00:45:05,640 --> 00:45:09,160
Speaker 1: don't necessarily like they become so much bigger than the founder, right,

849
00:45:09,320 --> 00:45:11,440
Speaker 1: Like That's what my hope is for chill House is

850
00:45:11,480 --> 00:45:15,319
Speaker 1: like I kind of like evaporate into the to the ether, to.

851
00:45:15,680 --> 00:45:17,280
Speaker 2: The back space, to the backspace.

852
00:45:17,360 --> 00:45:19,440
Speaker 1: Yeah, and like other people can come forward and like

853
00:45:19,600 --> 00:45:22,320
Speaker 1: you know, showing my team off more as they become

854
00:45:22,360 --> 00:45:24,440
Speaker 1: more comfortable with that. And like, I don't know, I

855
00:45:24,480 --> 00:45:26,680
Speaker 1: think that would be that would be really fun.

856
00:45:27,000 --> 00:45:29,319
Speaker 3: But I also feel like I mean to kind of

857
00:45:29,480 --> 00:45:32,719
Speaker 3: get even deeper with this. There have probably been stuff

858
00:45:32,800 --> 00:45:36,040
Speaker 3: for events within your personal life that have made being

859
00:45:36,120 --> 00:45:39,880
Speaker 3: a quote unquote public facing human a little bit more difficult.

860
00:45:39,960 --> 00:45:41,440
Speaker 2: I remember just last year.

861
00:45:41,239 --> 00:45:43,640
Speaker 3: And here like even me saying this to you as

862
00:45:43,680 --> 00:45:45,960
Speaker 3: someone where this is technically like the first time that

863
00:45:46,000 --> 00:45:47,759
Speaker 3: you and I have sat down and had a conversation.

864
00:45:48,239 --> 00:45:51,120
Speaker 2: I remember last year or I'm like, what year are

865
00:45:51,120 --> 00:45:52,080
Speaker 2: we in? What's going on?

866
00:45:52,400 --> 00:45:55,000
Speaker 3: After you had Hendrix and you were like trying to

867
00:45:55,040 --> 00:45:57,640
Speaker 3: get back into feeling good in your body, like you're

868
00:45:57,719 --> 00:46:00,560
Speaker 3: forward facing person and you're feeling if you in your body,

869
00:46:00,560 --> 00:46:01,160
Speaker 3: but you still have.

870
00:46:01,120 --> 00:46:04,320
Speaker 2: To show up on social media and it's just like sticky.

871
00:46:05,360 --> 00:46:07,840
Speaker 1: Yeah. Yeah, it took me a long time to actually

872
00:46:07,880 --> 00:46:11,720
Speaker 1: feel like myself again. I think postpartum is real and

873
00:46:12,880 --> 00:46:16,520
Speaker 1: your body goes through literally you're like a punching bag

874
00:46:16,760 --> 00:46:19,839
Speaker 1: for this child, and it's fine. You do it out

875
00:46:19,840 --> 00:46:22,239
Speaker 1: of love because you know it's what you have to do,

876
00:46:22,320 --> 00:46:26,120
Speaker 1: and you kind of suck it up, and but it yeah,

877
00:46:26,320 --> 00:46:29,480
Speaker 1: like comparing yourself to other people that maybe are like

878
00:46:29,520 --> 00:46:32,600
Speaker 1: five years into postpartum and they're so skinny, or like

879
00:46:32,640 --> 00:46:34,799
Speaker 1: even like people that just came out of postpartum, I

880
00:46:34,800 --> 00:46:37,920
Speaker 1: know they are like a couple of people I'm friends

881
00:46:37,920 --> 00:46:40,719
Speaker 1: with even that like looked amazing after they had their child,

882
00:46:40,760 --> 00:46:42,520
Speaker 1: and I'm like, what the fuck, Like why did why

883
00:46:42,600 --> 00:46:44,680
Speaker 1: what happened to me? Why is my experience different? And

884
00:46:44,719 --> 00:46:47,440
Speaker 1: it just really really sucks, and like, yeah, exactly to

885
00:46:47,480 --> 00:46:49,200
Speaker 1: your point, like having to show up and put your

886
00:46:49,239 --> 00:46:52,719
Speaker 1: face out there, being on social media, like doing I

887
00:46:52,760 --> 00:46:54,799
Speaker 1: don't know, having to go to events and like not

888
00:46:54,920 --> 00:46:59,080
Speaker 1: feeling like you are dressed well enough or or like

889
00:46:59,320 --> 00:47:01,279
Speaker 1: you know, you didn't get a minute to get your

890
00:47:01,280 --> 00:47:03,600
Speaker 1: hair blown out because you're too swamped with work. Like

891
00:47:03,640 --> 00:47:06,719
Speaker 1: that's always my biggest thing. I'm always like, oh my god,

892
00:47:06,840 --> 00:47:11,160
Speaker 1: like I want to be out there socializing, putting my

893
00:47:11,200 --> 00:47:13,480
Speaker 1: face out there for the sake of chill House, of course,

894
00:47:14,719 --> 00:47:19,000
Speaker 1: but it's also like a lot of work to being

895
00:47:19,120 --> 00:47:22,399
Speaker 1: like a proper public figure, like looking like a movie start,

896
00:47:22,480 --> 00:47:25,120
Speaker 1: like doing all this stuff. I'm like, I don't have

897
00:47:25,200 --> 00:47:27,640
Speaker 1: the energy to do all that. I literally complained about

898
00:47:27,640 --> 00:47:30,920
Speaker 1: it the other day on my on my stories because

899
00:47:31,520 --> 00:47:33,480
Speaker 1: I realized it was like two days I was two

900
00:47:33,560 --> 00:47:36,359
Speaker 1: days away from flying out to Paris, and I had

901
00:47:36,440 --> 00:47:40,040
Speaker 1: like no outfit for my photo shoot for like my sotor.

902
00:47:40,239 --> 00:47:41,680
Speaker 1: I'm like, what the fuck am I gonna do? I

903
00:47:41,680 --> 00:47:44,120
Speaker 1: have like nothing to wear, I don't know where I'm

904
00:47:44,120 --> 00:47:47,279
Speaker 1: gonna get my hair done, like all those things, Right,

905
00:47:48,040 --> 00:47:49,560
Speaker 1: I guess that's why people have assistance.

906
00:47:50,800 --> 00:47:52,880
Speaker 2: I guess that. I guess this all makes sense now.

907
00:47:52,960 --> 00:47:55,040
Speaker 3: I remember when I sat down with Jacqueline Johnson and

908
00:47:55,120 --> 00:47:56,840
Speaker 3: she was telling me about like the early days of

909
00:47:56,880 --> 00:47:59,640
Speaker 3: creating Cultivate, and she would be like, I'm running around

910
00:47:59,680 --> 00:48:02,440
Speaker 3: like try to put on this like six hundred person convention,

911
00:48:02,880 --> 00:48:05,160
Speaker 3: and someone like holding me to the side and was like,

912
00:48:05,480 --> 00:48:07,600
Speaker 3: maybe you should try to like make yourself look a

913
00:48:07,640 --> 00:48:09,239
Speaker 3: little better than you do right now.

914
00:48:09,280 --> 00:48:13,839
Speaker 2: And she's like, oh, okay, like I see how, I

915
00:48:13,880 --> 00:48:16,839
Speaker 2: see how this works out. It's stressful, exactly.

916
00:48:17,520 --> 00:48:20,880
Speaker 1: Well, she's amazing, she always looks incredible at her conferences,

917
00:48:20,880 --> 00:48:25,080
Speaker 1: but yeah, exactly, she's like focused on the bigger picture here.

918
00:48:25,120 --> 00:48:27,319
Speaker 1: But then you're exactly, you're the host. You have to

919
00:48:27,320 --> 00:48:29,680
Speaker 1: look presentable, you have to look you have to look

920
00:48:29,719 --> 00:48:32,400
Speaker 1: like you're the star of the show, and that in

921
00:48:32,440 --> 00:48:35,040
Speaker 1: itself is stressful. Yeah, and like we always have to

922
00:48:35,080 --> 00:48:38,279
Speaker 1: look fabulous even though we're fucking grinding and like in

923
00:48:38,320 --> 00:48:41,400
Speaker 1: our computers all day. Like, no, thank you, I'm sorry,

924
00:48:41,520 --> 00:48:44,719
Speaker 1: thank you. I hate that culture. It's so annoying, but

925
00:48:44,719 --> 00:48:46,399
Speaker 1: I have to play the role sometimes for sure.

926
00:48:47,880 --> 00:48:49,680
Speaker 2: Now everyone really knows how you feel.

927
00:48:50,080 --> 00:48:52,839
Speaker 1: Yeah, no, they yes, I don't love it. I look

928
00:48:52,920 --> 00:48:54,960
Speaker 1: kind of cute today because I was like, whatever, I'm

929
00:48:55,000 --> 00:48:57,120
Speaker 1: on camera, but you do look cute.

930
00:48:57,160 --> 00:48:59,080
Speaker 2: You do look cute. Okay, so tell us.

931
00:48:59,160 --> 00:49:01,839
Speaker 3: I mean again, I won't list off the laundry list

932
00:49:01,840 --> 00:49:04,040
Speaker 3: of amazing things that are going on, but what really,

933
00:49:04,160 --> 00:49:05,880
Speaker 3: like has you excited right now?

934
00:49:09,120 --> 00:49:12,560
Speaker 1: Obviously like just making sure Paris like looks its best

935
00:49:12,600 --> 00:49:14,840
Speaker 1: for still finalizing some things, and I'm going to go

936
00:49:14,960 --> 00:49:17,080
Speaker 1: back there in September, so I'm really excited to maybe

937
00:49:17,160 --> 00:49:20,080
Speaker 1: host like a little influencer gathering. But we also just

938
00:49:20,160 --> 00:49:24,880
Speaker 1: have so many exciting products in our pipeline, which I'm like,

939
00:49:25,080 --> 00:49:27,120
Speaker 1: I'm like obsessed with these products and they've been my

940
00:49:27,239 --> 00:49:32,719
Speaker 1: like little brain child for brain children for like over

941
00:49:32,760 --> 00:49:35,319
Speaker 1: a year now, and so you know, these things take

942
00:49:35,360 --> 00:49:38,080
Speaker 1: a lot of time and effort, so it's it's kind

943
00:49:38,120 --> 00:49:42,480
Speaker 1: of like a little nerve wrecking to kind of put

944
00:49:42,480 --> 00:49:45,000
Speaker 1: them out there. So we're getting there, though, I'd say,

945
00:49:45,040 --> 00:49:49,040
Speaker 1: like in August, we're really gonna finalize a couple of

946
00:49:49,080 --> 00:49:51,439
Speaker 1: like campaigns for these products and put them out into

947
00:49:51,440 --> 00:49:52,000
Speaker 1: the universe.

948
00:49:52,719 --> 00:49:55,160
Speaker 3: And for someone who may be unfamiliar outside of the

949
00:49:55,239 --> 00:49:57,960
Speaker 3: chill tips, what other kinds of products do you guys?

950
00:49:58,040 --> 00:49:58,759
Speaker 2: Currently sell.

951
00:49:59,360 --> 00:50:02,879
Speaker 1: Yeah, our whole thing is being able to now sort

952
00:50:02,920 --> 00:50:06,520
Speaker 1: of bring the spot experience to your home. So it's

953
00:50:06,560 --> 00:50:10,239
Speaker 1: kind of like these at home self care treatments. So

954
00:50:10,440 --> 00:50:13,080
Speaker 1: we say, like we're available in New York, Paris and

955
00:50:13,160 --> 00:50:16,720
Speaker 1: in your home. We really want to be to somehow

956
00:50:16,760 --> 00:50:19,439
Speaker 1: recreate what we do at Chill House and like put

957
00:50:19,440 --> 00:50:21,560
Speaker 1: it in a package and like be like here you go,

958
00:50:21,680 --> 00:50:25,600
Speaker 1: like now kind of you know, take care of yourself, right,

959
00:50:25,719 --> 00:50:30,239
Speaker 1: whether that's in your bathroom or like you know, we

960
00:50:30,320 --> 00:50:32,880
Speaker 1: may sit on your vanity, maybe in your pantry one day,

961
00:50:33,360 --> 00:50:36,520
Speaker 1: or on your coffee table like with a candle. You know,

962
00:50:36,840 --> 00:50:41,080
Speaker 1: we really want to be available to you anywhere in

963
00:50:41,120 --> 00:50:45,520
Speaker 1: your home and within your routine. I'd say so. But

964
00:50:45,880 --> 00:50:49,320
Speaker 1: I think the next big category for us as body.

965
00:50:49,520 --> 00:50:51,960
Speaker 1: So you'll be seeing a lot more from the body

966
00:50:52,840 --> 00:50:55,520
Speaker 1: from Chill House Body and then as well as different

967
00:50:55,600 --> 00:50:58,920
Speaker 1: nail products as well, really fun things that you like

968
00:50:59,040 --> 00:51:01,719
Speaker 1: definitely will want it to use every day.

969
00:51:02,040 --> 00:51:04,759
Speaker 3: And I know you're probably inundated in your DMS all

970
00:51:04,880 --> 00:51:07,719
Speaker 3: the time about places that people want to see brick

971
00:51:07,760 --> 00:51:09,960
Speaker 3: and mortar Chill House properties.

972
00:51:10,480 --> 00:51:12,080
Speaker 2: How do you feel about that?

973
00:51:12,320 --> 00:51:14,800
Speaker 3: Is something that is that something that will actually happen

974
00:51:14,880 --> 00:51:15,480
Speaker 3: in the future.

975
00:51:15,600 --> 00:51:16,279
Speaker 2: What can you say?

976
00:51:17,160 --> 00:51:19,480
Speaker 1: I like to say never, say never for sure. I

977
00:51:19,560 --> 00:51:22,960
Speaker 1: am a big brick and mortar girl. I love retail,

978
00:51:23,040 --> 00:51:27,359
Speaker 1: I love physical space and experience. I love experience. I

979
00:51:27,400 --> 00:51:30,680
Speaker 1: think chill house is a very complex business. I think

980
00:51:30,719 --> 00:51:32,879
Speaker 1: people probably are like, oh, just like open up here.

981
00:51:32,880 --> 00:51:36,600
Speaker 1: It's like, ahh, it hurts the stuff, like you want

982
00:51:36,640 --> 00:51:40,160
Speaker 1: to make sure everyone's properly trained, and it's you know,

983
00:51:40,239 --> 00:51:42,560
Speaker 1: it's not like as easy as like snapping your fingers.

984
00:51:42,560 --> 00:51:44,359
Speaker 1: And I'm not saying product is easy too. I think

985
00:51:44,400 --> 00:51:47,080
Speaker 1: it's like they're all very, very complicated in their own way.

986
00:51:47,520 --> 00:51:51,640
Speaker 1: But I want to be mindful of where reopen, where

987
00:51:51,719 --> 00:51:56,600
Speaker 1: customer is, our fan bases, and definitely I can see

988
00:51:56,640 --> 00:51:59,960
Speaker 1: a few more in the future, but I don't We're

989
00:52:00,120 --> 00:52:02,600
Speaker 1: not necessarily trying to be like a dry bar where

990
00:52:02,600 --> 00:52:03,239
Speaker 1: we're like, you.

991
00:52:03,200 --> 00:52:05,480
Speaker 2: Know, in every major city.

992
00:52:05,800 --> 00:52:09,239
Speaker 1: Yeah, yeah, I would. I would say maybe, who knows,

993
00:52:09,280 --> 00:52:11,600
Speaker 1: maybe every major city one day, and that's you know,

994
00:52:11,719 --> 00:52:14,640
Speaker 1: limiting us to just a couple more locations, you never know.

995
00:52:15,640 --> 00:52:19,640
Speaker 1: I feel like for me, opening up multiple in one

996
00:52:19,719 --> 00:52:22,400
Speaker 1: city is not like in my cards personal.

997
00:52:22,280 --> 00:52:24,640
Speaker 2: Yeah, yeah, I do.

998
00:52:24,800 --> 00:52:27,919
Speaker 3: Before I let you go want to rewind a little

999
00:52:27,960 --> 00:52:30,200
Speaker 3: bit and double click on that time in your life

1000
00:52:30,200 --> 00:52:32,440
Speaker 3: where you did feel a little bit like you were

1001
00:52:32,440 --> 00:52:35,440
Speaker 3: trying to find your footing after getting out of working

1002
00:52:35,440 --> 00:52:37,880
Speaker 3: in hospitality and trying to figure out where you were

1003
00:52:37,880 --> 00:52:40,560
Speaker 3: going to go in your career. I'm sure many women

1004
00:52:40,640 --> 00:52:44,040
Speaker 3: listening to this right now can certainly relate to this feeling,

1005
00:52:44,200 --> 00:52:47,319
Speaker 3: especially the you know, hesitancy and.

1006
00:52:48,719 --> 00:52:51,080
Speaker 2: You know nerves that go hand in hand with being like,

1007
00:52:51,160 --> 00:52:53,399
Speaker 2: am I actually going to start over right now?

1008
00:52:53,520 --> 00:52:57,720
Speaker 3: So for someone who that really resonates with, what advice

1009
00:52:57,760 --> 00:52:59,680
Speaker 3: do you have for them about moving forward?

1010
00:53:00,400 --> 00:53:02,480
Speaker 1: I always like to say, if you don't try, then

1011
00:53:02,520 --> 00:53:04,000
Speaker 1: how we'll you even know? Kind of thing?

1012
00:53:04,040 --> 00:53:04,239
Speaker 2: You know?

1013
00:53:04,320 --> 00:53:10,080
Speaker 1: It's I think so many people have this fear of

1014
00:53:10,120 --> 00:53:14,200
Speaker 1: the unknown, of course, as they should, but at the

1015
00:53:14,239 --> 00:53:17,200
Speaker 1: same time, they also have experience in whatever it is

1016
00:53:17,239 --> 00:53:19,720
Speaker 1: that they're trying to leave, clearly because they have comfort.

1017
00:53:19,760 --> 00:53:23,160
Speaker 1: They find comfort in that that experience or whatever that

1018
00:53:23,239 --> 00:53:25,680
Speaker 1: job was that they had for so long, And so

1019
00:53:25,960 --> 00:53:28,000
Speaker 1: I always say, like, go for it, and like if

1020
00:53:28,000 --> 00:53:30,200
Speaker 1: it doesn't work out, you always have a safety net

1021
00:53:30,200 --> 00:53:33,440
Speaker 1: because you have come from a place of you know,

1022
00:53:33,800 --> 00:53:37,000
Speaker 1: some sort of level of expertise enough that you're very

1023
00:53:37,040 --> 00:53:39,799
Speaker 1: scared to leave that job to start something else, right,

1024
00:53:39,840 --> 00:53:42,279
Speaker 1: because you obviously have some sort of comfort in that.

1025
00:53:43,400 --> 00:53:47,279
Speaker 1: So always take the risks. There's no reward without the risk. Zero,

1026
00:53:47,840 --> 00:53:52,839
Speaker 1: That is the statement. And I always look for science too, right,

1027
00:53:52,960 --> 00:53:55,520
Speaker 1: So like when is the right moment? It's like, is

1028
00:53:55,560 --> 00:53:56,200
Speaker 1: there something?

1029
00:53:56,239 --> 00:53:56,439
Speaker 2: Really?

1030
00:53:56,560 --> 00:53:58,440
Speaker 1: Is the universe kind of taking me in that direction?

1031
00:53:58,520 --> 00:54:01,600
Speaker 1: And a lot of times that is exactly what happened

1032
00:54:01,680 --> 00:54:05,320
Speaker 1: in those sort of critical decisions for myself, my life.

1033
00:54:05,680 --> 00:54:09,000
Speaker 2: For yourself and your life. All right, Sindy.

1034
00:54:09,239 --> 00:54:12,000
Speaker 3: Right now, if someone's to go to your Instagram, they

1035
00:54:12,080 --> 00:54:15,880
Speaker 3: see again that quote the Queen of Chill, a founder

1036
00:54:16,080 --> 00:54:18,960
Speaker 3: with over sixty five thousand followers. When you look in

1037
00:54:19,000 --> 00:54:21,640
Speaker 3: the mirror, what is it that you see looking back

1038
00:54:21,680 --> 00:54:21,920
Speaker 3: at you?

1039
00:54:22,480 --> 00:54:25,680
Speaker 1: Oh my god, that's such a hard question. I don't know.

1040
00:54:25,840 --> 00:54:29,640
Speaker 1: I see someone like very different than like the young

1041
00:54:29,680 --> 00:54:32,359
Speaker 1: girl I used to be. I think I finally see

1042
00:54:32,360 --> 00:54:34,920
Speaker 1: a woman that's confident in like in what she's doing

1043
00:54:36,000 --> 00:54:39,160
Speaker 1: in the life she's created for herself. And I'm very

1044
00:54:39,200 --> 00:54:42,040
Speaker 1: proud of that woman. But it's really funny to look

1045
00:54:42,040 --> 00:54:44,040
Speaker 1: at myself in the mirror now and like think about

1046
00:54:44,120 --> 00:54:47,520
Speaker 1: who I was in my twenties, like you know, had

1047
00:54:47,560 --> 00:54:53,239
Speaker 1: no direction, had no had no experience really and kind

1048
00:54:53,239 --> 00:54:56,839
Speaker 1: of like floated through life. And I'm, you know, very

1049
00:54:56,880 --> 00:55:00,480
Speaker 1: proud of the life I've built and where I now.

1050
00:55:00,520 --> 00:55:04,160
Speaker 1: I have an amazing husband, amazing son, in a business

1051
00:55:04,200 --> 00:55:08,640
Speaker 1: that people really love and enjoy. So what else can

1052
00:55:08,640 --> 00:55:12,000
Speaker 1: I ask for? Just hope that our health and everything

1053
00:55:12,040 --> 00:55:13,440
Speaker 1: else is aligns with.

1054
00:55:13,440 --> 00:55:16,920
Speaker 3: That health, wealth and time to enjoy. That's what my

1055
00:55:17,080 --> 00:55:18,920
Speaker 3: grandfather used to say to me when I was little.

1056
00:55:19,239 --> 00:55:21,879
Speaker 1: Definitely would love more wealth and more time to enjoy.

1057
00:55:21,680 --> 00:55:24,840
Speaker 2: And more time to enjoy. All right, final question?

1058
00:55:25,000 --> 00:55:28,560
Speaker 3: Right now, you have an opportunity to offer yourself one

1059
00:55:28,600 --> 00:55:30,440
Speaker 3: piece of advice. I feel like you just hinted at

1060
00:55:30,440 --> 00:55:33,280
Speaker 3: some of it, but one piece of advice, looking back

1061
00:55:33,400 --> 00:55:33,880
Speaker 3: on the.

1062
00:55:33,840 --> 00:55:36,320
Speaker 2: Very beginning of your business, a.

1063
00:55:36,160 --> 00:55:40,319
Speaker 3: Time that was of such flux and a lot of

1064
00:55:40,400 --> 00:55:43,840
Speaker 3: many hurdle moments, what do you tell yourself?

1065
00:55:44,520 --> 00:55:46,840
Speaker 1: I don't know. I think I can answer that in

1066
00:55:46,840 --> 00:55:48,799
Speaker 1: two different ways. I think I'm going to keep it

1067
00:55:48,840 --> 00:55:51,919
Speaker 1: really simple and just say like it'll all work out,

1068
00:55:52,080 --> 00:55:54,680
Speaker 1: like take a breath, take a beat, follow your gut,

1069
00:55:54,960 --> 00:55:59,800
Speaker 1: like don't worry, this time will pass. I kind of

1070
00:55:59,800 --> 00:56:02,400
Speaker 1: want to think about, like my mind is going to

1071
00:56:02,440 --> 00:56:05,920
Speaker 1: twenty twenty, just because you know, that was just obviously

1072
00:56:06,080 --> 00:56:09,000
Speaker 1: the most insane time in any of our lives, but

1073
00:56:11,160 --> 00:56:13,719
Speaker 1: especially given the fact that I was, like, you know,

1074
00:56:14,200 --> 00:56:16,319
Speaker 1: having a baby that year. There was just so much

1075
00:56:16,400 --> 00:56:18,719
Speaker 1: up in the air, and like the only thing I

1076
00:56:18,719 --> 00:56:21,680
Speaker 1: can do is like stress out because I didn't know

1077
00:56:21,880 --> 00:56:24,319
Speaker 1: what our future looked like. And I think now, if

1078
00:56:24,320 --> 00:56:26,920
Speaker 1: I were to give myself any advice, it'd be like,

1079
00:56:27,560 --> 00:56:31,080
Speaker 1: don't worry. Things come out on the other side. It's not,

1080
00:56:31,200 --> 00:56:36,719
Speaker 1: as you know, detrimental, as you know, society may make

1081
00:56:36,760 --> 00:56:39,600
Speaker 1: it feel in this moment. I think everything will cool

1082
00:56:39,640 --> 00:56:41,960
Speaker 1: off and level out and the playing field will like

1083
00:56:42,480 --> 00:56:47,160
Speaker 1: sort itself out. I would probably say that to myself

1084
00:56:47,320 --> 00:56:51,080
Speaker 1: so that I'd avoid a lot of tears and excity.

1085
00:56:52,080 --> 00:56:55,319
Speaker 3: What will be will be, Cindy, I'm so grateful that

1086
00:56:55,320 --> 00:56:57,120
Speaker 3: we were able to make this happen. How do the

1087
00:56:57,200 --> 00:56:59,600
Speaker 3: hurdlers follow along with you? If they don't yet, how

1088
00:56:59,600 --> 00:57:01,400
Speaker 3: do they keep up with chill House? Give us all

1089
00:57:01,520 --> 00:57:02,560
Speaker 3: the information.

1090
00:57:03,160 --> 00:57:05,919
Speaker 1: Pretty simple we have at chill House, at chill house

1091
00:57:05,920 --> 00:57:07,760
Speaker 1: dot com, at Sidi Ramirez.

1092
00:57:08,120 --> 00:57:09,680
Speaker 2: That's it. That's it.

1093
00:57:09,800 --> 00:57:12,520
Speaker 3: I'm over at Emily a Body and at Hurdle Podcast,

1094
00:57:12,760 --> 00:57:14,360
Speaker 3: another hurdle conquered.

1095
00:57:14,680 --> 00:57:15,680
Speaker 2: Catch you guys next time.