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Speaker 1: The following program has been prerecorded. Berry Berry Christmas, Mary

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Speaker 1: Christmas to Ron and Nanian got me to thinking about

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Speaker 1: newer vehicles. You know, when they want to get rid

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Speaker 1: of something, when they want something to go, it just goes.

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Speaker 1: And when they want to get rid of the cars,

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Speaker 1: they're just gonna make parts. In the Billabball she jolly yes,

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Speaker 1: May buying slag the Car Doctor. There's a big problem

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Speaker 1: up north, this whole you know, greenhouse gas emissions thing.

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Speaker 1: They've decided that Santa Slay can't use nine reindeer because

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Speaker 1: there's too much emissions from them, so we have he's

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Speaker 1: not going electric, Gus, Well, he's not talking about going electric,

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Speaker 1: but we're cutting the mine reindeer. Back to about four.

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Speaker 1: Welcome to the radio home of Ron and Nanian the

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Speaker 1: Car Doctor. Since this is where car owners the world

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Speaker 1: overturned to for their definitive opinion on automotive repair. If

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Speaker 1: you're mechanics giving you a busy signal, pick up the

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Speaker 1: phone and call in the garage doors are open, but

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Speaker 1: I am here to take their calls. At eight five

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Speaker 1: and now he running, Well, you know it would be

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Speaker 1: Ron if you were here. Merry Christmas from the Car

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Speaker 1: Doctor Show. I'm Tom Ray. Ron is nowhere to be found.

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Speaker 1: I've called I called his wife, I've called his cell

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Speaker 1: phone to gee, look who's here? Can I see you?

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Speaker 1: To show up for your own show? Ron, I'm back Tom.

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Speaker 1: What happens? Well, you know the part. I let me

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Speaker 1: just sit down on the chair. It's nice to be

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Speaker 1: warm again. Um. You know the you know this global

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Speaker 1: warming thing they're talking about. Yeah, not where I was. Um. Uh,

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Speaker 1: that just didn't exist. Um, but a lot happened to

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Speaker 1: me in the last week. By the way, did you

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Speaker 1: notice You didn't noticed that? Did you? Did you see

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Speaker 1: where Nora rad reported how Santa appeared in the western

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Speaker 1: sky rather early this year. I noticed that. I figured

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Speaker 1: you probably got him lost. No, I was driving, Santa

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Speaker 1: got a little forward, Santa got a little slay sick,

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Speaker 1: and um, it's it's really amazing what you can do

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Speaker 1: with the sligh. Let me tell you something. Maybe that's

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Speaker 1: the next generation of hot rod. Because I put it,

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Speaker 1: I put it in a It was a it was

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Speaker 1: a straight nose down dive. And you can stop that

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Speaker 1: thing about three inches off the ground from full velocity.

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Speaker 1: It's really crazy, the way that thing stops oh yeah,

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Speaker 1: that's now. Now is that the reindeer who are three

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Speaker 1: inches off the ground or is that the actual slay?

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Speaker 1: Now the whole thing goes. It's it's going nose down

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Speaker 1: in a straight dive. Just you're just going straight down

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Speaker 1: and it just gets to the ground and just and

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Speaker 1: it just kind of tilts right on Rudolph's noses and

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Speaker 1: there it is. It's amazing you can park that thing

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Speaker 1: on a dime. I understand now, you know, since I've

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Speaker 1: talked to Santa a little bit that, um, you know,

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Speaker 1: the self driving and self parking and the ability for

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Speaker 1: cars to steer themselves. Well, now I understand why it's

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Speaker 1: gonna work. You know, we've talked about you know, comic

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Speaker 1: book Magic making electric vehicles work. Well, Santa Magic is

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Speaker 1: going to make himself park and self drive. So I

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Speaker 1: understand how the whole thing operates. Um, it kind of

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Speaker 1: makes it kind of makes sense to me. So but

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Speaker 1: it was a great trip. It was a great ride.

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Speaker 1: I'm glad to be back. I hope everybody got what

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Speaker 1: they wanted for Christmas. I tried to help Santa where

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Speaker 1: I could see it, and from some of your letters,

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Speaker 1: you know, my husband the mechanic, my wife, the oil changer.

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Speaker 1: Everybody wanted to get what they wanted to get, and

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Speaker 1: we tried to leave that under everybody's tree. Tom, did

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Speaker 1: you I know, And I'll probably ask you this again

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Speaker 1: in another time, but I'm assuming you've got everything you

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Speaker 1: wanted and if you didn't, tough, you're a bad boy. Um.

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Speaker 1: Tom got what he was supposed to get. I'm always

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Speaker 1: a bad boy. Yeah, I understand, So, yeah, I understand that. Um.

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Speaker 1: I will say that it is good to be back,

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Speaker 1: and we're glad to be here for you, with you

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Speaker 1: on Christmas doing a doing a fresh show like this

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Speaker 1: because we know you guys count on us and uh, um,

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Speaker 1: we're glad to be here for you. Interesting week at

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Speaker 1: the shop as we got ready for the holidays. Um,

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Speaker 1: you know it's funny, but the shop is busier this year,

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Speaker 1: and I was thinking about it, you know, is it

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Speaker 1: what's making you do that? Now? I realized some of

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Speaker 1: you were forced to keep the car going longer, and

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Speaker 1: you know, there's not a lot of choices out there.

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Speaker 1: There's not there's just not much you can do to

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Speaker 1: replace if you want to replace a car. But I

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Speaker 1: see you also being judicious in terms of what you

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Speaker 1: want to replace and how you want to replace it,

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Speaker 1: and what you want to repair. We had a think

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Speaker 1: about this. We had a jeep Grand Cherokee owner in

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Speaker 1: the shop this week, and I always know this is

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Speaker 1: gonna happen. I can just kind of predict it with

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Speaker 1: with with cosmic regularity that you know, first time in

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Speaker 1: they've been going to another guy and he went, he retired,

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Speaker 1: He went out of business, And nothing bad about that.

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Speaker 1: Everybody gets to the point where they retire, so of them. UM,

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Speaker 1: and I just knew the vehicle was going to be

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Speaker 1: interesting when I when we put up in the air

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Speaker 1: and we found the section of fuel injection line that

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Speaker 1: was repaired with the rubber hose and four hose clamps

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Speaker 1: where there used to be a high pressure crimp. And I,

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Speaker 1: I don't know, I guess it's okay. I they used

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Speaker 1: they used the right clamps, band clamps I probably would

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Speaker 1: have done in a slightly different way. It seems to

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Speaker 1: be working. But but regardless, UM, the hoses on this

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Speaker 1: were so badly rotted on this Cherokee that it it

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Speaker 1: actually UM had gotten the one heater host to the

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Speaker 1: point where it's split. It split and it was starting

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Speaker 1: to leak and um, you know, not work and do

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Speaker 1: what it was supposed to do. And you know it

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Speaker 1: needed it needed an immediate five worth of cooling system hoses,

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Speaker 1: thermostat coolant, It needed an oil change, it needed wiper blades,

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Speaker 1: and then on top of that, it was gonna need

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Speaker 1: the typical eight hundred thousand dollars worth of tires. And

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Speaker 1: we're doing it now, we're doing it in stages and

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Speaker 1: that's okay. Then there was the two thousand eleven Ram

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Speaker 1: pickup truck that we worked off and on for the

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Speaker 1: past year year and a half now and um, uh,

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Speaker 1: you know, just comments and questions, uh, with regards to

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Speaker 1: just trying to get the cooling system sorted out. It

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Speaker 1: was Steve's parents car or in law's vehicle, that's what

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Speaker 1: it was, Steve's in law's vehicle with thirty nine thousand

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Speaker 1: miles on it or something. The vehicle sat for two

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Speaker 1: years while it was during COVID and they never really

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Speaker 1: got it sort of out, and we've been sort of repairing, replacing,

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Speaker 1: chasing mysterious cooling system elements all along. We had a

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Speaker 1: wait over the beginning of the summer. We had to

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Speaker 1: wait I think the better part of five or six

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Speaker 1: weeks for a radiator, because the radiators were on back order,

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Speaker 1: out of production. And here it is back in the

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Speaker 1: shop again, week before Christmas, and it's got a cooling leak.

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Speaker 1: It was overheating and um, you know, go through my

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Speaker 1: basics and diagnostics and this this now ten year old vehicle, Um,

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Speaker 1: you know, had no cool in the radiator. Where did

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Speaker 1: it all go? And you know, proving an overheat in

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Speaker 1: December is tough. Now you can you can fill it

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Speaker 1: with cooling, you can fill it with water, you can

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Speaker 1: throw it outside the shop, you can let it run

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Speaker 1: all day long. But you know what, it's not going

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Speaker 1: to get stressed out like it would in the summer.

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Speaker 1: It's not gonna go through the summer heat cycles. It's

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Speaker 1: just not there. That demand on heat systems just isn't there.

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Speaker 1: So I always try to look a little bit beyond

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Speaker 1: that immediate repair. What what could it possibly be? Oil

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Speaker 1: level was okay, there was no signs of cooling in

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Speaker 1: the oil level. And I don't see how this is

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Speaker 1: a head gas get issue. I said, this is leaking somewhere.

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Speaker 1: I got out my really long mirror with the telescoping

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Speaker 1: in and the small head so I can get the

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Speaker 1: tight spots. And I stuck it under the lower radiator

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Speaker 1: host because I'm getting lazy as I get older, and

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Speaker 1: I'm trying to, you know, do things the easier way

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Speaker 1: you get smarter. Maybe maybe, And I could see a

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Speaker 1: drop of cooling off the one corner or the radiator.

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Speaker 1: I was looking at it from upside down with my mirror,

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Speaker 1: and I followed it up under the water pump, and

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Speaker 1: there's a trail and there's a there's a corrosive stain.

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Speaker 1: And it turns out the wheep pole was just ever

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Speaker 1: so slightly stained and a stretch an etche of cooling.

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Speaker 1: So yeah, that could I told Stevie. I said, Stevie,

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Speaker 1: you gotta start somewhere, you know, I could. I could

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Speaker 1: try and get this to overheat and try and get

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Speaker 1: this to lose cooling. I don't think it's going to

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Speaker 1: be successful. Why don't we start with a water pump

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Speaker 1: on the ten year old, forty thousand mile vehicle because

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Speaker 1: it's sat so long. You know, when things sit, and

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Speaker 1: you know, what I've seen is as when things sit,

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Speaker 1: when a seal sits, it'll take the shape of of

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Speaker 1: the shaft. You know, there's a little bit of weight.

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Speaker 1: I realized there's a bearing there in this and the

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Speaker 1: cheft shouldn't move. But you know what you think about it,

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Speaker 1: You ever see something leak because the shaft sits and

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Speaker 1: that slight difference of weight will pull down on the

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Speaker 1: seal And then you go to start it two years

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Speaker 1: later and now it's just the most tiniest little bit

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Speaker 1: out around. I've never seen it not come out like that. Well,

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Speaker 1: we put a water pump in Steves's truck and that

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Speaker 1: seems to have solved. And I guess my point becomes,

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Speaker 1: you know, you're hanging onto the older vehicles. You're hanging

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Speaker 1: onto the GEP with a cooling system issue, You're hanging

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Speaker 1: onto the two thousand eleven pickup truck with a cooling

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Speaker 1: system issue. And you know, market dictates demand, and I

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Speaker 1: guess because there is no market, the demand is there

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Speaker 1: for the used cars. In the price that used cars

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Speaker 1: is going to continue to go up and the availability

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Speaker 1: of used cars is going to continue to go down. Interestingly,

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Speaker 1: the water pump for Steve's truck wasn't available easily from

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Speaker 1: the Chrysler dealer. We had to our Chrysler guys. Uh,

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Speaker 1: great bunch of guys over there at Rockland Chrysler. They

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Speaker 1: were able to you know, jump hop and skip out

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Speaker 1: to a couple of different dealers and they found one

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Speaker 1: for us because Chrysler has them on back order, which

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Speaker 1: seems to be the national cry. Now everything seems to

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Speaker 1: be on back order. Uh, there doesn't seem to be

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Speaker 1: a lot of parts available. It seems like the ones

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Speaker 1: you always wander out. Um so just just just a

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Speaker 1: short suite opening about you know, you're hanging onto the

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Speaker 1: old cars and that's okay because you know what, you

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Speaker 1: look at the price of the new ones, you hang

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Speaker 1: on to the old ones that much longer. So but um, anyway,

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Speaker 1: that's it on their car doctor here, We're we're glad

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Speaker 1: to be here with you. We hope you we hope

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Speaker 1: you enjoy yourselves. We're gonna be talking to Robert McBride

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Speaker 1: down around the bottom of the hour. He's with all data.

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Speaker 1: We're gonna talk to him about, oh, just information systems

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Speaker 1: in general and um A DOZ and some of the

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Speaker 1: other wonderful things they do to help make us repair

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Speaker 1: cars that make our lives that much easier. And we

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Speaker 1: look forward to talking to him. But I am here

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Speaker 1: to take your calls at zero zero. I should point

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Speaker 1: out that that phone number does work that seven. You

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Speaker 1: can call the eight five zero zero phone number, leave

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Speaker 1: a message and Tom Ray will get you in Q

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Speaker 1: for the next live broadcast. So let's pull over and

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Speaker 1: take a pause. When we come back, we'll open the

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Speaker 1: garage doors. Don't go away. Vehicle not taking you where

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Speaker 1: you want to go, Well call Ron. He's the expert

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Speaker 1: at making your vehicle take you where you needed. Eight

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Speaker 1: five five five zero zero zero. And now back to Ron. Hey,

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Speaker 1: let's get on over and talk to Let's go talk

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Speaker 1: to Mark and Louisiana. Five hond a court Mark. Welcome

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Speaker 1: to the car doctor, sir. How can I help? Yeah, Ron,

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Speaker 1: thanks for taking McCallum. I have a couple of questions

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Speaker 1: and follow up if you have time. On the OH

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Speaker 1: five accord as fourth center with a thousand miles on

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Speaker 1: it and three times in the last nine months, driving

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Speaker 1: like maybe fifteen miles an hour or less, there's this

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Speaker 1: noise I here coming from the left front, and I

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Speaker 1: would describe it kind of like if you had a

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Speaker 1: coat hanger wrapped around your drive axle and it was

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Speaker 1: spinning around and hitting stuff under there. And when it happens,

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Speaker 1: it only lasts for about maybe fifteen or twenty seconds

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Speaker 1: and then it goes away. And like I said, it's

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Speaker 1: only happened three times in the last nine months, and

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Speaker 1: the car, as far as shifting and driving, everything seems

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Speaker 1: to be normal. I don't have any issues with it

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Speaker 1: shifting or any kind of noises other than when I

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Speaker 1: hear that, you know noises a few times, and I've

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Speaker 1: checked the transmission mounts and the calipers and the dust

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Speaker 1: shields and the drive axles, and I can't can't really

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Speaker 1: find anything that's loose and rattling. And actually, I just

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Speaker 1: came back about three weeks ago from uh two thousand

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Speaker 1: mile highway trip and I never had a bit of

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Speaker 1: trouble with it. But it did do that when I

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Speaker 1: got back UH one time, driving about fifteen or twenty

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Speaker 1: miles an hour, it did that same little noise I

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Speaker 1: usually find this. I don't think this is in the

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Speaker 1: trans okay, ump, You're right from from your description. Is

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Speaker 1: it a dry sound mark, just like a dry scratchy

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Speaker 1: kind of a sound, you know, is it? Is it?

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Speaker 1: It's not quite like dragging your fingernails across the chalkboard.

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Speaker 1: But that's about the closest I could come to it.

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Speaker 1: Or is it more of a metallic tapping? Which is it? Yeah,

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Speaker 1: it's kind of a metallic tapping noise, and you know

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Speaker 1: it's kind of a rotational noise. You know, we're just

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Speaker 1: kind of clatter clatter noise. I think, go ahead, go ahead,

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Speaker 1: you finish. You know, I kind of checked the drive

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Speaker 1: axles and the CV joints. I don't hear any popping,

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Speaker 1: you know when you go forward a reverse or when

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Speaker 1: you're making tight turns or anything like that. There. Those

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Speaker 1: are the original drive axles. There is a little bit

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Speaker 1: of lash where the drive axle goes into the differential

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Speaker 1: a little bit. Yeah, it's gotta be some. There's gotta

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Speaker 1: be some of the would be too tight, it would break. Uh,

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Speaker 1: you know, any recent actual replacement, any recent braakework that's

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Speaker 1: been done to this. Um. You know, what I think

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Speaker 1: you're describing to me is and you're looking at all

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Speaker 1: the right places, all right. But I don't think you

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Speaker 1: need me to tell you that you're you're looking at

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Speaker 1: all the right places. What it sounds like you're describing

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Speaker 1: to me is and you know, it's kind of tough

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Speaker 1: to see, but it sounds like you're describing one of

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Speaker 1: the rattle clips on the brake caliper slides is rubbing

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Speaker 1: somewhere on on the rotor. Either there's a rust ridge

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Speaker 1: on the rotor. You know, have you looked at both

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Speaker 1: sides of the rotor? Have you physically taken the rotor

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Speaker 1: off and look to see is there you know, is

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Speaker 1: there a rust mark? You know, it's had the car

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Speaker 1: sat for any length of time mark? No, no, but

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Speaker 1: it was up in Boston, in Chicago for a while,

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Speaker 1: so there there is you know, some rust around, you know,

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Speaker 1: and the caliper. Because yeah, it's not that the caliper

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Speaker 1: itself has an issue, but what I typically seeing if

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Speaker 1: it was up here in the northeast, um, you're welcome.

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Speaker 1: We we probably helped make it rust with all the

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Speaker 1: chemical we put on the road. And you know when

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Speaker 1: it snows they start putting chemical down in July up here,

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Speaker 1: they're so nervous abouts. Yeah, it's just a crazy And

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Speaker 1: what you'll see is what I typically see is one

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Speaker 1: of the caliper bracket, the the slides um the rattle

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Speaker 1: clips or the slide mechanism that the pad sits on.

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Speaker 1: It will move around, and sometimes it moves around and

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Speaker 1: it just kisses the rotor, and then sometimes it slides

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Speaker 1: back and it and it goes away. And the only

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Speaker 1: way you're gonna know this is either you're gonna take

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Speaker 1: it apart and be prepared to do some caliper hardware

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Speaker 1: repair or some rattle clip maneuvering and you know, or

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Speaker 1: you're gonna you're gonna look for a ware indicator mark

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Speaker 1: on a on a rush section of the rotor, so

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Speaker 1: you know, that would be where I would tell you

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Speaker 1: to go with this. If the trans is shifting normal,

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Speaker 1: if everything else feels correct, I don't know that I

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Speaker 1: would vote puss on it that much. I think the

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Speaker 1: problem is going to be in the brakes for it

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Speaker 1: to be a dry sound. There's not much else there

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Speaker 1: unless it's rubbing on the inside lip or inside face

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Speaker 1: of the dust shield. And again it's back to that

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Speaker 1: rust ridge thing. I don't want to tell you to

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Speaker 1: discount it, but if it doesn't continue, um, you know,

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Speaker 1: it's either take it apart and go through everything, or

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Speaker 1: just let it ride and see how long it continues

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Speaker 1: for right now? All right? Yeah, real quick, I got

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Speaker 1: real quick, I got, I got two minutes. Go ahead.

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Speaker 1: Oh okay. Um. The other thing, Uh, when my daughter

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Speaker 1: was looking at a Mazda, a new Masda with that

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Speaker 1: two point five leader engine with the slender deactivation, I

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Speaker 1: know they had had a recall on some of those

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Speaker 1: in eighteen and nineteen. I was just wondering your opinion

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Speaker 1: of that engine issue. Is she really in love with

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Speaker 1: the car? Well? I think she kind of likes it. Yeah, well,

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Speaker 1: you know, I think they've gotten better at it. They

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Speaker 1: did have some issues with the eighteens the nineteens, and

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Speaker 1: I think they've worked at it and they've gotten most

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Speaker 1: of the bugs out of it. I would just tell

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Speaker 1: her if she if she really likes it, by it,

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Speaker 1: because when it breaks, you won't mind fixing it. If

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Speaker 1: you like the car you're driving. You know, if you

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Speaker 1: like the car you're driving, it doesn't bother you when

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Speaker 1: it breaks because you enjoy it. You enjoy it on

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Speaker 1: the road. But I would just tell it to be mindful,

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Speaker 1: stay on top of the oil changes, because the cylinder

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Speaker 1: deactivation stuff makes makes that engine work a whole lot harder, um,

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Speaker 1: you know, than you could possibly imagine. So just just

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Speaker 1: be mindful. Last question you got twenty seconds go. Okay,

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Speaker 1: this is just though. Well, I'll call back later. And

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Speaker 1: this is this is a follow up from when I

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Speaker 1: called you about three or four months ago. And all right,

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Speaker 1: you know what, give us a give us a call

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Speaker 1: back in about twenty minutes. We've got an interview coming

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Speaker 1: up and I've got to get to him on time,

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Speaker 1: so I can't. I can't miss him. Tell you what

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Speaker 1: you call back, Tom, I'll try and get you back

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Speaker 1: in the queue. We can finish out the hour with you.

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Speaker 1: All right, Sit tight, Mark, I'm running any of the

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Speaker 1: car doctor. Hey, coming up next, Robert McBride from all data.

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Speaker 1: Stick around. You don't want to miss it. We'll both

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Speaker 1: be back. Um, uh, well we'll both be back right

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Speaker 1: after this. But uh, you know coming up soon. Tom's

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Speaker 1: waving at me. Tom, is it? Uh? You know? Yeah,

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Speaker 1: I look at that there. I knew the music was

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Speaker 1: gonna come sooner or later. I'm still got jet leg.

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Speaker 1: I have sled leg. Tom, That's what it is. Um,

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Speaker 1: what do you hear me ask the question of Mr

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Speaker 1: McBride about does all that information on Santa and his

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Speaker 1: sledgh Maybe you know it could happen. So, um, anyway,

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Speaker 1: that was it? There? Do we kill the clock enough?

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Speaker 1: This is what we call killing time. So now we're good.

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Speaker 1: Now we can pull over and take the pause. Tom

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Speaker 1: still loves me. I'm the best. Maybe I'll be back

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Speaker 1: right after this. Don't go away. Welcome back, listeners, Ron

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Speaker 1: and Ay in the car doctor. You know, a DOS

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Speaker 1: is still such a hot button topic. It has been

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Speaker 1: for quite some time now, you're all asking questions about it,

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Speaker 1: you're all seeing the impact of it, and we thought

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Speaker 1: it would be timely to reach out to one of

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Speaker 1: the industry giants, the folks over at All that Information Systems.

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Speaker 1: We've got Robert McBride on the phone as a product

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Speaker 1: strategist for All Data and we wanted to talk to

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Speaker 1: him about you know, a dust, where does it come from,

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Speaker 1: how do they develop it, and just some good general information.

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Speaker 1: We think you guys out there need to understand what

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Speaker 1: it takes to put the information there and why it's

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Speaker 1: so important that you have something to refer to. Robert,

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Speaker 1: Thanks for taking the time today. That great Thanks for

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Speaker 1: having me are You're very welcome. Uh, you know AIDS

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Speaker 1: information you've added it now just recently to all data repair.

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Speaker 1: I know what was there in the collision product, right,

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Speaker 1: because all data has a couple of different products. You

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Speaker 1: have body shop, you'll have mechanical, and then you also

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Speaker 1: have a specific d I Y product for if the

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Speaker 1: guy wants to just look up his own specific vehicle

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Speaker 1: you've got. So you've got different things, um, but you've

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Speaker 1: added a DOES quick reference now which goes and breaks

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Speaker 1: down AIDS systems UH into different categories for people and

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00:20:02,119 --> 00:20:05,400
Speaker 1: give them a great deal more information um than they

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Speaker 1: previously had. What prompted you to do it at this

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Speaker 1: particular time, Well, I think we were kind of identified

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Speaker 1: a few a few problems that are being faced in

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Speaker 1: the industry. I think you've talked about a few of them.

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Speaker 1: This is obviously growing and coming out. You know, all

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Speaker 1: the new vehicles coming out are having some some type

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Speaker 1: of system that's an ETA system. I think ultimately, you know,

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Speaker 1: we found that all the all the manufacturers out there

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Speaker 1: tend to call it different names, and they put it

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Speaker 1: in different places and in their information, and we published

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Speaker 1: it the way the OEES could publish it. So we

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Speaker 1: found that ultimately we needed to consolidate this information so

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Speaker 1: that customers can find it easily. Um uh. And also

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Speaker 1: we want to make sure we attached specific things that

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Speaker 1: customers are looking for all the time. I mean they

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Speaker 1: were looking for like, well, this was great. I know

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Speaker 1: what it is, but you know, how do I calibrate

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Speaker 1: if I need to calibrate it, how do I What

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Speaker 1: tools do I need? Where is it on the car?

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Speaker 1: That kind of stuff, and and really putting that at

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Speaker 1: one place we thought was really really important just to

404
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Speaker 1: make sure that cars are getting fixed correctly. One of

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Speaker 1: the nice things about out the way you've done it,

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Speaker 1: and you know I can appreciate it as a mechanic obviously,

407
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Speaker 1: is for example, um, you can bring up I was

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Speaker 1: looking the other day Toyota Raft four and we were

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Speaker 1: looking at we had to do some work to the radiator,

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Speaker 1: to the cooling system, a bumper replacement thing on and off,

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Speaker 1: and we're able to look up like the collision avoidance

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Speaker 1: sensor and you know it's highlighted. We clicked on it.

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Speaker 1: You told me what tools I needed, what specific things

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Speaker 1: needed to be calibrated. And then there's been times where

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Speaker 1: I've used the ADS quick reference and the beauty of

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Speaker 1: it is it will say to me, um, you're taking

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Speaker 1: something apart, there's no need to calibrate that. So it's

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Speaker 1: not that everything needs to be calibrated. What you're doing

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Speaker 1: is and correct me if I'm wrong. You're you're really

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Speaker 1: setting the standard of you need to do it on this,

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Speaker 1: but not on that. Correct. Yeah, And it's kind of

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Speaker 1: a short cut. I mean, we still considered a guide

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Speaker 1: because ultimately, you know, ultimately we're not telling you exactly

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Speaker 1: what you should be doing, but we want to make

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Speaker 1: sure what you're telling you. I just needed to be

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Speaker 1: able to do that work. And and you mentioned something, Tom,

427
00:21:59,000 --> 00:22:01,440
Speaker 1: I mean, I'm sorry to run that. Ultimately, I think

428
00:22:01,440 --> 00:22:05,320
Speaker 1: it's important, which is that that um it isn't just

429
00:22:05,359 --> 00:22:07,040
Speaker 1: for collision. I mean, when you're doing work on a

430
00:22:07,040 --> 00:22:09,960
Speaker 1: mechanical shot car today, you're still having to go to say, hey,

431
00:22:10,000 --> 00:22:11,760
Speaker 1: I just changed that. I don't know a bumper on

432
00:22:11,760 --> 00:22:13,480
Speaker 1: the car. That's great, that's in collision. But if I

433
00:22:13,520 --> 00:22:15,280
Speaker 1: had to go change a headlight or I had to

434
00:22:15,280 --> 00:22:17,760
Speaker 1: go change a mirror today, I may have to do

435
00:22:17,800 --> 00:22:19,800
Speaker 1: some calibration. I may not know that. And this helps

436
00:22:19,840 --> 00:22:22,320
Speaker 1: the mechanical shot a collision shot. I ran into it

437
00:22:22,400 --> 00:22:25,119
Speaker 1: not too long ago on a fifteen camera fifteen or

438
00:22:25,240 --> 00:22:28,960
Speaker 1: sixteen camera that had radar cruise and I was putting

439
00:22:28,960 --> 00:22:32,960
Speaker 1: a radiator in it, and you know, you have to

440
00:22:33,000 --> 00:22:35,119
Speaker 1: take the radiator out, You have to take the bumper,

441
00:22:35,200 --> 00:22:38,760
Speaker 1: the grill assembly, the radiator support, and then you have

442
00:22:38,840 --> 00:22:43,080
Speaker 1: to actually unbolt the radar sensor that's in the front

443
00:22:43,119 --> 00:22:47,920
Speaker 1: of the grill area. Now, interestingly, on that car, I

444
00:22:47,960 --> 00:22:50,600
Speaker 1: didn't have to do a calibration. It wasn't required. It

445
00:22:50,640 --> 00:22:52,840
Speaker 1: was just a sensor that shot a beam out that

446
00:22:52,920 --> 00:22:57,040
Speaker 1: It really wasn't that particular generation. That level vehicle didn't

447
00:22:57,080 --> 00:22:59,959
Speaker 1: care other than the sensor was plugged, then bolted down

448
00:23:00,000 --> 00:23:03,880
Speaker 1: out and pointed straight ahead. And the beauty of that

449
00:23:04,160 --> 00:23:06,960
Speaker 1: was when I quoted the job to the customer, it

450
00:23:07,040 --> 00:23:09,080
Speaker 1: makes a huge difference because I knew I didn't have

451
00:23:09,119 --> 00:23:12,000
Speaker 1: to say, by the way, we're going to do as calibration,

452
00:23:12,520 --> 00:23:16,200
Speaker 1: and you know, it's it's so sometimes having the information

453
00:23:16,240 --> 00:23:18,480
Speaker 1: tells you what you do, what you don't have to do,

454
00:23:18,520 --> 00:23:21,919
Speaker 1: and as you say, that's that's just so important. What

455
00:23:21,960 --> 00:23:23,720
Speaker 1: do you what do you say, Robert to the guys

456
00:23:23,760 --> 00:23:25,760
Speaker 1: that you know, well, I don't need an information system

457
00:23:25,800 --> 00:23:27,639
Speaker 1: as an a side here, what do you say to

458
00:23:27,640 --> 00:23:29,320
Speaker 1: the guys that say, I don't need an information system.

459
00:23:29,320 --> 00:23:34,000
Speaker 1: I've got Google and YouTube. What I would say, there's there's, uh,

460
00:23:34,080 --> 00:23:37,919
Speaker 1: there's you know. We actually, to be fair, Google has

461
00:23:37,920 --> 00:23:39,680
Speaker 1: done a lot of good stuff. One thing it doesn't

462
00:23:39,720 --> 00:23:42,000
Speaker 1: do especially well is is validate what's out there. I mean,

463
00:23:42,040 --> 00:23:44,840
Speaker 1: we're we're getting always specific information We're gonna get directly

464
00:23:44,880 --> 00:23:47,560
Speaker 1: from the manufacturers. Um, what you have out there is

465
00:23:47,560 --> 00:23:50,359
Speaker 1: not what we call curated. It's not it's not validated.

466
00:23:50,400 --> 00:23:51,919
Speaker 1: We don't know if it's good or bad. And you

467
00:23:51,920 --> 00:23:53,879
Speaker 1: may be getting bad invice and if you you know,

468
00:23:53,920 --> 00:23:56,680
Speaker 1: you could not only be you know, fixing something incorrectly,

469
00:23:56,720 --> 00:23:58,760
Speaker 1: but you could actually be putting somebody in harms way,

470
00:23:58,840 --> 00:24:01,720
Speaker 1: especially when it comes to day down right and and aids.

471
00:24:02,119 --> 00:24:05,119
Speaker 1: What we should point out is, you know, two millimeters

472
00:24:05,119 --> 00:24:08,560
Speaker 1: in the wrong direction if that system is miscalibrated or

473
00:24:08,600 --> 00:24:13,040
Speaker 1: not calibrated properly, can affect everything from lane departure warning

474
00:24:13,080 --> 00:24:16,520
Speaker 1: to collision avoidance on down the line, and then it

475
00:24:16,560 --> 00:24:21,280
Speaker 1: becomes a real safety issue out on the road. I

476
00:24:21,280 --> 00:24:22,879
Speaker 1: wouldn't want to go to Google and find out how

477
00:24:22,920 --> 00:24:25,199
Speaker 1: to you know, do my self parking calibration, right, I

478
00:24:25,200 --> 00:24:27,960
Speaker 1: mean that sounds a little scary to me. Yeah, what

479
00:24:27,960 --> 00:24:30,200
Speaker 1: did what did it take to I mean, is there

480
00:24:30,200 --> 00:24:34,879
Speaker 1: a number you know as far as time, dollars, development cost?

481
00:24:35,600 --> 00:24:37,080
Speaker 1: You know, and then what does it take to keep

482
00:24:37,119 --> 00:24:40,200
Speaker 1: this going? Because this is a this is an ongoing

483
00:24:40,200 --> 00:24:42,760
Speaker 1: commitment right to source information. You had enough to do

484
00:24:42,880 --> 00:24:45,760
Speaker 1: before ADAS showed up, you know, with all the information

485
00:24:46,040 --> 00:24:48,159
Speaker 1: as cars evolved, and now you've got to keep an

486
00:24:48,160 --> 00:24:52,200
Speaker 1: Ada's quick reference system going. Um, you know, man hours.

487
00:24:52,280 --> 00:24:54,760
Speaker 1: Is there a scale of of enormity that we could

488
00:24:54,800 --> 00:24:56,480
Speaker 1: relate to the listeners out there to let them know

489
00:24:56,520 --> 00:25:00,240
Speaker 1: what this takes? Yeah, I mean it just generally speaking,

490
00:25:00,280 --> 00:25:02,040
Speaker 1: without getting too much in our secrets lost it took

491
00:25:02,119 --> 00:25:04,000
Speaker 1: us a year to do the work. Um, to do

492
00:25:04,040 --> 00:25:05,879
Speaker 1: the initial work, and we went back to two thousand

493
00:25:05,840 --> 00:25:08,040
Speaker 1: and fifteen. There's some some some some systems that go

494
00:25:08,119 --> 00:25:11,199
Speaker 1: back further than that, uh, that are out there. Mostly

495
00:25:11,320 --> 00:25:13,360
Speaker 1: we saw a lot of growth in two thousand and fifteen.

496
00:25:13,440 --> 00:25:15,879
Speaker 1: So we've got about from two thousand fifteen two thousand

497
00:25:15,960 --> 00:25:18,560
Speaker 1: twenty over about a year period. And then and then

498
00:25:18,800 --> 00:25:21,800
Speaker 1: we're maintaining We have a team specifically dedicated to doing that.

499
00:25:21,880 --> 00:25:24,960
Speaker 1: So it's actually quite a good of work. Um, initially

500
00:25:25,000 --> 00:25:27,240
Speaker 1: to do it and and uh and obviously keeping it going.

501
00:25:27,640 --> 00:25:29,920
Speaker 1: It's actually gonna grow because you have more and more

502
00:25:30,000 --> 00:25:31,960
Speaker 1: custom more and more AGA systems, and you have more

503
00:25:32,000 --> 00:25:34,760
Speaker 1: and more vehicles with those systems. So we this is

504
00:25:34,800 --> 00:25:36,480
Speaker 1: all manual work for us. We go in there and

505
00:25:36,520 --> 00:25:38,320
Speaker 1: you know, even you look for the information and then

506
00:25:38,359 --> 00:25:40,480
Speaker 1: we categorize all that data and we identify what the

507
00:25:40,480 --> 00:25:43,320
Speaker 1: customer needs, um, so they don't have to do it themselves.

508
00:25:43,320 --> 00:25:45,440
Speaker 1: So yeah, it's it's a lot of workfully, and it's

509
00:25:45,480 --> 00:25:47,480
Speaker 1: only going to grow with more cars having right, it's

510
00:25:47,480 --> 00:25:50,680
Speaker 1: only going to continue to evolve. Speaking of evolution, were

511
00:25:50,840 --> 00:25:52,600
Speaker 1: for those of you just joining us, we're speaking with

512
00:25:52,680 --> 00:25:54,960
Speaker 1: Robert McBride. He is a product strategist for all that

513
00:25:55,040 --> 00:25:59,159
Speaker 1: information systems. Uh, Robert, you know, to jump ahead a

514
00:25:59,200 --> 00:26:01,480
Speaker 1: little bit, ad US is the future which is here

515
00:26:01,560 --> 00:26:04,239
Speaker 1: now the next level. You know where I'm going with

516
00:26:04,280 --> 00:26:07,040
Speaker 1: this because a DOS is really the predecessor the autonomous

517
00:26:07,160 --> 00:26:11,280
Speaker 1: driving and self driving capability the electric car. What's all

518
00:26:11,359 --> 00:26:13,800
Speaker 1: that I'm gonna do for electric vehicles is that on

519
00:26:13,840 --> 00:26:15,600
Speaker 1: the drawing board, how do you bring that information to

520
00:26:15,640 --> 00:26:18,280
Speaker 1: the public eye. So we we have a number of

521
00:26:18,320 --> 00:26:20,840
Speaker 1: electronic vehicles already covered in electric vehicles give me in

522
00:26:20,960 --> 00:26:23,119
Speaker 1: our in our in our system today if they're covered

523
00:26:23,200 --> 00:26:27,080
Speaker 1: under UM, you know the typical OHE manufacturers things like uh,

524
00:26:27,240 --> 00:26:29,679
Speaker 1: um you know any any of the major manufacturers that

525
00:26:29,720 --> 00:26:32,240
Speaker 1: have electric vehicles today. The only one really we've talked

526
00:26:32,240 --> 00:26:34,520
Speaker 1: about UM. We all know the big name out there.

527
00:26:34,560 --> 00:26:36,600
Speaker 1: They starts with the T and not when we're working

528
00:26:36,640 --> 00:26:38,880
Speaker 1: with them to add them as as a partner as well,

529
00:26:38,880 --> 00:26:41,000
Speaker 1: we know there's a growing need. We kind of base

530
00:26:41,080 --> 00:26:43,280
Speaker 1: everything that we published based on the number of vehicles

531
00:26:43,280 --> 00:26:45,720
Speaker 1: on the road and and that new that new Big

532
00:26:45,720 --> 00:26:48,400
Speaker 1: T is is starting to grow enough to just start

533
00:26:48,440 --> 00:26:50,280
Speaker 1: considering adding that to our systems, and we have to

534
00:26:50,320 --> 00:26:52,320
Speaker 1: make that. They have to make that available. The one

535
00:26:52,359 --> 00:26:54,800
Speaker 1: thing I will say about that the Big T is

536
00:26:54,840 --> 00:26:57,520
Speaker 1: that they um, they are not governed the same way

537
00:26:57,520 --> 00:26:59,960
Speaker 1: everybody else is. They don't have necessarily the same much

538
00:27:00,000 --> 00:27:03,639
Speaker 1: want abilities for providing the content because the way the

539
00:27:03,720 --> 00:27:07,080
Speaker 1: Right to Repair Act works, it's not really covered because

540
00:27:07,119 --> 00:27:09,080
Speaker 1: they don't have an OBD two port right, They're not

541
00:27:09,160 --> 00:27:12,639
Speaker 1: covering it that way, so it's not covering. Yeah, they

542
00:27:12,680 --> 00:27:15,119
Speaker 1: got to give us permission exactly right, Otherwise we have.

543
00:27:15,240 --> 00:27:18,160
Speaker 1: You know, you can imagine any any Toyota or GM

544
00:27:18,200 --> 00:27:20,320
Speaker 1: before or whatever, if they have an electric vehicle. We

545
00:27:20,320 --> 00:27:22,880
Speaker 1: we've got those covered in there. So interesting. I never

546
00:27:22,920 --> 00:27:25,600
Speaker 1: really thought about the fact that since there's no emissions

547
00:27:25,600 --> 00:27:29,920
Speaker 1: requirement involved, they don't have to give out electric vehicle information. Um,

548
00:27:29,960 --> 00:27:34,080
Speaker 1: that's kind of crazy. That's kind of crazy. So hey, Robert, listen,

549
00:27:34,119 --> 00:27:36,679
Speaker 1: thank you for taking the time today. We we appreciate it.

550
00:27:36,680 --> 00:27:39,120
Speaker 1: And the way you guys are continuing to provide the

551
00:27:39,160 --> 00:27:42,040
Speaker 1: industry with such great information. Is there a website a

552
00:27:42,040 --> 00:27:44,960
Speaker 1: place where the listeners can go for you know, product

553
00:27:44,960 --> 00:27:47,280
Speaker 1: information or to look at all that and you know,

554
00:27:47,440 --> 00:27:51,080
Speaker 1: learn more. Again, I would just go to all Data

555
00:27:51,119 --> 00:27:53,040
Speaker 1: dot com. Truthfully, you can go to all Data dot com.

556
00:27:53,440 --> 00:27:55,440
Speaker 1: Um typically need to Google that. You're going to see

557
00:27:55,480 --> 00:27:57,400
Speaker 1: us all over the place. And if you're a person

558
00:27:57,520 --> 00:27:58,960
Speaker 1: six in your own cards, you can go dow all

559
00:27:59,040 --> 00:28:00,439
Speaker 1: day to d I y Are. You can go to

560
00:28:00,440 --> 00:28:02,920
Speaker 1: our professional cites or if your professional shop, but you

561
00:28:02,960 --> 00:28:05,160
Speaker 1: can see all the information. They're all our product information

562
00:28:05,200 --> 00:28:07,680
Speaker 1: and pricing is on there. Great good deal, Robert, thank

563
00:28:07,680 --> 00:28:09,200
Speaker 1: you very much. You have yourself a great rest of

564
00:28:09,200 --> 00:28:11,800
Speaker 1: the day, and we appreciate you taking the time. Thank

565
00:28:11,800 --> 00:28:13,920
Speaker 1: you very much. Appreciate You're very welcome. I'm ronan Any

566
00:28:13,960 --> 00:28:15,600
Speaker 1: in the car, doctor and we are back right after this.

567
00:28:15,680 --> 00:28:26,760
Speaker 1: Don't go away. Sometimes I feel like that Hello and

568
00:28:26,880 --> 00:28:31,680
Speaker 1: welcome any and I'm back. Um. You know, I can't

569
00:28:31,720 --> 00:28:36,280
Speaker 1: say enough about ADOS and where it's headed in terms

570
00:28:36,280 --> 00:28:39,760
Speaker 1: of complication and yet and then this past week, and

571
00:28:39,920 --> 00:28:41,600
Speaker 1: you know, I thought of this while I was talking

572
00:28:41,640 --> 00:28:44,680
Speaker 1: to Robert. Uh. You know, I was speaking with Chris

573
00:28:44,840 --> 00:28:48,280
Speaker 1: my my former employee now national trainer for Automotive Training Group.

574
00:28:48,320 --> 00:28:51,120
Speaker 1: We were talking about adas UM with regard to UH

575
00:28:51,160 --> 00:28:52,600
Speaker 1: where it's going, and he says, you know what, They're

576
00:28:52,600 --> 00:28:55,280
Speaker 1: gonna have self calibration. The carls will calibrate on the

577
00:28:55,360 --> 00:28:57,000
Speaker 1: road and they're not going to break his offense. So

578
00:28:57,040 --> 00:28:59,360
Speaker 1: he says, he wonders what it's all about. Sometimes I

579
00:28:59,400 --> 00:29:02,200
Speaker 1: just don't know. Technology is always changing. Hey, look who

580
00:29:02,280 --> 00:29:05,400
Speaker 1: got back in on the phones, Mark from Louisiana Market.

581
00:29:05,480 --> 00:29:08,000
Speaker 1: I related to Tom Ray, are you. He usually doesn't

582
00:29:08,080 --> 00:29:09,720
Speaker 1: let people he doesn't know or they have to be

583
00:29:09,720 --> 00:29:12,720
Speaker 1: a relative to get back on twice in the same hour, So, uh,

584
00:29:13,920 --> 00:29:15,920
Speaker 1: go ahead, you got on kiddoll You made it through.

585
00:29:15,920 --> 00:29:17,520
Speaker 1: How can I how can I answer your question about

586
00:29:17,520 --> 00:29:20,600
Speaker 1: your camera today? Yeah, this is just a follow up.

587
00:29:20,640 --> 00:29:23,280
Speaker 1: I'd called you about four months ago. I have a

588
00:29:23,520 --> 00:29:26,600
Speaker 1: ninety seven camera or cylinder a hundred forty six thousand

589
00:29:26,600 --> 00:29:31,160
Speaker 1: miles and I had a P zero four oh one

590
00:29:31,880 --> 00:29:36,200
Speaker 1: and uh, and you told me what to check on that,

591
00:29:36,360 --> 00:29:39,360
Speaker 1: and I checked everything and didn't really find anything wrong.

592
00:29:39,400 --> 00:29:41,840
Speaker 1: And also at the same time when I first called in,

593
00:29:41,960 --> 00:29:45,280
Speaker 1: I had told you that whenever the A C compressor

594
00:29:45,600 --> 00:29:49,120
Speaker 1: clicked on the check engine light with flash. Well, I

595
00:29:49,240 --> 00:29:54,000
Speaker 1: never found anything wrong with the E g R gas

596
00:29:54,000 --> 00:29:57,960
Speaker 1: recirculation system, so I just kind of really I didn't

597
00:29:58,000 --> 00:30:00,560
Speaker 1: do anything for a while. And then I started noticing

598
00:30:01,160 --> 00:30:04,320
Speaker 1: that when you would turn the key to the on position,

599
00:30:04,360 --> 00:30:07,920
Speaker 1: I'd hear this click and without starting the car. And

600
00:30:07,960 --> 00:30:12,520
Speaker 1: come to find out, the compressor clutch was engaging with

601
00:30:12,560 --> 00:30:15,080
Speaker 1: their conditioner off with the key in the on position,

602
00:30:15,560 --> 00:30:17,480
Speaker 1: and then you'd start the car, and most of the

603
00:30:17,520 --> 00:30:20,680
Speaker 1: time it would the clutch would disengage after you started

604
00:30:20,720 --> 00:30:25,240
Speaker 1: the car, and a few times, uh, it wouldn't disengage,

605
00:30:25,280 --> 00:30:28,400
Speaker 1: and with the H A C compressor switch off, the

606
00:30:28,400 --> 00:30:31,400
Speaker 1: compressor would be running. So I was kind of baffled,

607
00:30:31,840 --> 00:30:35,840
Speaker 1: and uh, and then I noticed that the transmission starts

608
00:30:35,840 --> 00:30:40,000
Speaker 1: shifting really strange. So I went and to get the

609
00:30:40,040 --> 00:30:43,720
Speaker 1: code read again, and I didn't have the old four

610
00:30:43,800 --> 00:30:47,040
Speaker 1: oh one. I had two EVAP codes and a camp

611
00:30:47,080 --> 00:30:51,680
Speaker 1: position position sinsor code. And I said, well, I'm kind

612
00:30:51,680 --> 00:30:57,160
Speaker 1: of baffled, so UH decided i'd uh for a diagnostic test.

613
00:30:57,280 --> 00:30:59,960
Speaker 1: I'd get another e c U and swap it out

614
00:31:00,000 --> 00:31:03,160
Speaker 1: out and see what happens. And I put another e

615
00:31:03,240 --> 00:31:06,240
Speaker 1: c U in it, and all those issues went away.

616
00:31:07,480 --> 00:31:12,680
Speaker 1: A C compressors working, Okay, Now, yep, no problem that

617
00:31:12,680 --> 00:31:15,720
Speaker 1: that is a weird one, kid, though I probably and

618
00:31:15,760 --> 00:31:18,520
Speaker 1: I don't fault your diagnosis or whoever took you down

619
00:31:18,600 --> 00:31:21,640
Speaker 1: that path, but I probably maybe they did. I would

620
00:31:21,640 --> 00:31:25,280
Speaker 1: have at least gone through any ground connections, especially battery

621
00:31:25,320 --> 00:31:29,320
Speaker 1: turn connections and chassis grounds, just to see was there

622
00:31:29,440 --> 00:31:33,400
Speaker 1: something there that was a erratic causing a problem. Yeah.

623
00:31:33,520 --> 00:31:36,400
Speaker 1: I looked at those grounds on the battery and the

624
00:31:36,640 --> 00:31:38,680
Speaker 1: you know, the ones that went to the engine and

625
00:31:38,760 --> 00:31:42,120
Speaker 1: that kind of thing, and I didn't. I didn't see anything.

626
00:31:42,640 --> 00:31:45,920
Speaker 1: And so I'll just sided, well, as cheap as you

627
00:31:45,960 --> 00:31:48,240
Speaker 1: can get one of those things you know from a

628
00:31:48,360 --> 00:31:50,400
Speaker 1: used car p I mean on a Junkyard place. There's

629
00:31:50,400 --> 00:31:53,680
Speaker 1: only like twenty dollars. I said, well, that's worth it,

630
00:31:53,320 --> 00:31:55,040
Speaker 1: worth test. And then you had you had to get

631
00:31:55,040 --> 00:31:58,920
Speaker 1: a program to the vehicle. Now, no, no, this is

632
00:31:58,960 --> 00:32:01,719
Speaker 1: so old, you know, I don't know, it's a nineties seven.

633
00:32:01,840 --> 00:32:05,560
Speaker 1: So there really wasn't anything that uh you know that

634
00:32:05,640 --> 00:32:07,440
Speaker 1: I had to do. I just plugged it in and

635
00:32:07,520 --> 00:32:10,840
Speaker 1: you know it's the exact same the old Yeah, the

636
00:32:10,840 --> 00:32:12,640
Speaker 1: older ones are going to be plug and play. Hey

637
00:32:12,680 --> 00:32:15,160
Speaker 1: listen for twenty eight bucks. I probably would have told

638
00:32:15,160 --> 00:32:17,120
Speaker 1: you to do that though, you know, if it's if

639
00:32:17,120 --> 00:32:21,560
Speaker 1: it's if it's that cheap um, you know, that's interesting. Yeah,

640
00:32:21,560 --> 00:32:24,000
Speaker 1: I just wanted to let you know. And uh, and

641
00:32:24,120 --> 00:32:26,840
Speaker 1: the other thing on that those hand of brake clips,

642
00:32:27,240 --> 00:32:30,000
Speaker 1: is that something that could be that sporadic you know,

643
00:32:31,280 --> 00:32:33,720
Speaker 1: and it only last. Yeah, if the clips are moving

644
00:32:33,760 --> 00:32:36,160
Speaker 1: around on the uh, if the clips are moving around

645
00:32:36,160 --> 00:32:38,720
Speaker 1: on the caliber bracket, it absolutely could be that sporadic.

646
00:32:38,920 --> 00:32:40,280
Speaker 1: That's why I say you've got to look. You've got

647
00:32:40,360 --> 00:32:42,240
Speaker 1: to look to see if the rust markings on the

648
00:32:42,320 --> 00:32:45,240
Speaker 1: rotors are etched, as that could possibly be a cause.

649
00:32:45,280 --> 00:32:48,640
Speaker 1: Because look how intermittent the problem is. Take a look

650
00:32:48,680 --> 00:32:50,600
Speaker 1: at those things, Mark and let me know what happens.

651
00:32:50,600 --> 00:32:52,160
Speaker 1: I'm curious you seem to come up with some really

652
00:32:52,160 --> 00:32:54,520
Speaker 1: great solutions. I'm Ronanady in the car Doctor. We are

653
00:32:54,560 --> 00:33:09,680
Speaker 1: back right after this don't go away, welcome back run

654
00:33:09,720 --> 00:33:12,480
Speaker 1: on any of the car doctor, um, you know, and

655
00:33:12,520 --> 00:33:14,360
Speaker 1: I want to just talk about this real quick, and

656
00:33:14,400 --> 00:33:15,520
Speaker 1: then I want to talk to tell you about the

657
00:33:15,520 --> 00:33:18,160
Speaker 1: next hour. General Motors is doing w with on Star.

658
00:33:18,280 --> 00:33:19,920
Speaker 1: We talked about it here I think last week the

659
00:33:19,960 --> 00:33:22,640
Speaker 1: week before um that they're well, they're not doing way

660
00:33:22,680 --> 00:33:26,320
Speaker 1: with on Star, but hands free calling is disappearing from

661
00:33:26,320 --> 00:33:31,040
Speaker 1: on Star and we we've got confirmation of it. Beginning

662
00:33:31,080 --> 00:33:33,800
Speaker 1: February of twenty two, there will be no more on

663
00:33:33,960 --> 00:33:35,840
Speaker 1: Star hands free calling. They're gonna eliminate it. You're not

664
00:33:35,840 --> 00:33:37,840
Speaker 1: gonna be able to buy minutes. And when I talked

665
00:33:37,960 --> 00:33:39,880
Speaker 1: on Star about it, I talked to the folks over

666
00:33:39,920 --> 00:33:41,840
Speaker 1: there about it. They said, well, because everybody has a

667
00:33:41,880 --> 00:33:45,280
Speaker 1: cell phone, and you know now GM vehicles will connect

668
00:33:45,320 --> 00:33:48,720
Speaker 1: by Bluetooth to their vehicle and they can just make

669
00:33:48,720 --> 00:33:52,120
Speaker 1: phone calls through their own cellular device. So I said,

670
00:33:52,160 --> 00:33:54,280
Speaker 1: but what about the person that you know, maybe he's

671
00:33:54,320 --> 00:33:57,480
Speaker 1: driving an older vehicle that doesn't connect the Bluetooth, and

672
00:33:57,680 --> 00:33:59,840
Speaker 1: you're not leaving them anyway to do hands free And

673
00:34:00,440 --> 00:34:02,560
Speaker 1: they didn't really have any answer for that. And I

674
00:34:02,600 --> 00:34:03,920
Speaker 1: even said to him, I said, are you telling me

675
00:34:03,960 --> 00:34:05,760
Speaker 1: that not many of your vehicles are along the road

676
00:34:05,760 --> 00:34:07,400
Speaker 1: and a lot of our vehicles around the road, then

677
00:34:07,440 --> 00:34:13,200
Speaker 1: why isn't there? And I guess my point for this is,

678
00:34:14,160 --> 00:34:18,480
Speaker 1: look at how easily the eliminate the functionality of a vehicle.

679
00:34:18,920 --> 00:34:22,040
Speaker 1: They decided they didn't ask anybody I drive an older

680
00:34:22,080 --> 00:34:25,600
Speaker 1: GM vehicle. That's an absolutely perfect condition. I realized, maybe

681
00:34:25,600 --> 00:34:28,319
Speaker 1: on the exception, But how come they didn't say, hey,

682
00:34:28,320 --> 00:34:30,000
Speaker 1: we're gonna we're gonna have to double the price of

683
00:34:30,040 --> 00:34:32,080
Speaker 1: hands free calling, Because you know what, I really liked

684
00:34:32,080 --> 00:34:34,160
Speaker 1: it hands free calling. I really did. I thought it

685
00:34:34,200 --> 00:34:37,000
Speaker 1: was a very valuable feature. They still wanted to sell

686
00:34:37,080 --> 00:34:40,880
Speaker 1: me airbag deployment and nine when one emergency response for

687
00:34:41,840 --> 00:34:44,360
Speaker 1: five dollars a month or whatever it was. And I said, listen,

688
00:34:44,640 --> 00:34:46,720
Speaker 1: in the event that I do have an accident, if everybody,

689
00:34:46,760 --> 00:34:49,200
Speaker 1: as you say, has a cell phone, I'll count on

690
00:34:49,239 --> 00:34:52,040
Speaker 1: them to call it in because why would I take

691
00:34:52,040 --> 00:34:54,600
Speaker 1: a chance on what you're doing for me um for

692
00:34:54,640 --> 00:34:57,360
Speaker 1: five or three a year or whatever the number is.

693
00:34:57,440 --> 00:34:59,640
Speaker 1: It doesn't make any sense anyway. You've got on star

694
00:34:59,680 --> 00:35:03,399
Speaker 1: hands for equaling to be aware it's going away February two. Hey,

695
00:35:03,400 --> 00:35:06,040
Speaker 1: coming up next hour. You want to stick around for

696
00:35:06,040 --> 00:35:08,319
Speaker 1: this if you can catch us on podcast. However you

697
00:35:08,360 --> 00:35:11,399
Speaker 1: do this, Paul Eisenstein at the Detroit Bureau dot com

698
00:35:11,640 --> 00:35:13,600
Speaker 1: are your in review? Are gonna be talking to Paul

699
00:35:14,000 --> 00:35:15,640
Speaker 1: and a lot going on there, so you want to

700
00:35:15,680 --> 00:35:17,040
Speaker 1: stick around for that. I'm n an any of the

701
00:35:17,040 --> 00:35:20,000
Speaker 1: car doctor saying well, we'll be here for your next

702
00:35:20,000 --> 00:35:23,120
Speaker 1: hour and for the year to come. Good. Mechanics aren't expensive,

703
00:35:23,280 --> 00:35:24,560
Speaker 1: they're priceless. Let's see you