1 00:00:00,080 --> 00:00:02,520 Speaker 1: It is time for your phone tap. And at this 2 00:00:02,680 --> 00:00:06,360 Speaker 1: point we've done thousands of these calls, and most of 3 00:00:06,400 --> 00:00:09,160 Speaker 1: the time when we reveal it's a joke, the person 4 00:00:09,240 --> 00:00:13,840 Speaker 1: will laugh. Sometimes they'll get upset or just be surprised 5 00:00:13,880 --> 00:00:18,240 Speaker 1: that radio still exists. But we've never had a reaction 6 00:00:18,560 --> 00:00:23,040 Speaker 1: quite like today. And brooks CI is a big kick 7 00:00:23,320 --> 00:00:26,960 Speaker 1: because she poses as a bank representative and calls a 8 00:00:27,000 --> 00:00:31,560 Speaker 1: woman to address her recent fraud charges. It's an ending 9 00:00:31,960 --> 00:00:36,000 Speaker 1: we never could have anticipated, certainly not brook In. Your 10 00:00:36,040 --> 00:00:40,720 Speaker 1: phone tap right now. 11 00:00:42,280 --> 00:00:47,320 Speaker 2: Hello, Hi, I'm calling from Sapphire Visa. Is this Jane? 12 00:00:47,560 --> 00:00:48,559 Speaker 1: Yes, this is Jane. 13 00:00:48,920 --> 00:00:51,440 Speaker 2: Hi Jane. I'm one of the supervisors here. I was 14 00:00:51,440 --> 00:00:53,840 Speaker 2: looking into the fraudulent charge on your credit card from 15 00:00:53,920 --> 00:00:57,040 Speaker 2: last week. Yes, thank you for calling back. It's so 16 00:00:57,040 --> 00:00:59,800 Speaker 2: hard to get hold of somebody. I am here for 17 00:00:59,840 --> 00:01:03,920 Speaker 2: you and I'm really sorry that that happened. Oh, thank you. Yeah, 18 00:01:03,960 --> 00:01:07,320 Speaker 2: but I have gotten to the bottom of it. Oh no, 19 00:01:07,400 --> 00:01:11,480 Speaker 2: oh great, what happened? Well, turns out they bought five 20 00:01:11,520 --> 00:01:17,000 Speaker 2: thousand dollars worth of swift coin. Swift coin, yes, not 21 00:01:17,200 --> 00:01:21,120 Speaker 2: really my area of expertise, but apparently it's Taylor Swift 22 00:01:21,120 --> 00:01:27,320 Speaker 2: themed cryptocurrency. What that's exactly my reaction too. Yeah, I 23 00:01:27,360 --> 00:01:30,840 Speaker 2: didn't even know Taylor Swift had a cryptocurrency. What doesn't 24 00:01:30,880 --> 00:01:36,360 Speaker 2: that woman have right exactly? Anyway, good news is we 25 00:01:36,360 --> 00:01:39,320 Speaker 2: were able to reverse the transaction and debit your account. 26 00:01:39,720 --> 00:01:42,200 Speaker 2: Oh my gosh, that is such a relief. Thank you 27 00:01:42,240 --> 00:01:47,000 Speaker 2: so much. Well, there is some bad news. Bad news. 28 00:01:47,160 --> 00:01:51,000 Speaker 2: Why what since last week's purchase a swift coin was 29 00:01:51,040 --> 00:01:53,760 Speaker 2: devalued from the original five thousand dollars taken from your 30 00:01:53,800 --> 00:01:57,240 Speaker 2: account and now it's only worth nine dollars and three cents. 31 00:01:58,480 --> 00:01:59,280 Speaker 1: So what does that mean? 32 00:01:59,680 --> 00:02:02,400 Speaker 2: That's a great question. I'm just saying when you're wondering 33 00:02:02,440 --> 00:02:04,240 Speaker 2: how the rise and fall of swift coin affects the 34 00:02:04,240 --> 00:02:07,680 Speaker 2: world's crops. And I said before, I don't know what. 35 00:02:07,920 --> 00:02:09,080 Speaker 2: It's not really an expert. 36 00:02:09,560 --> 00:02:11,600 Speaker 1: I don't think you understand what I'm asking you. I mean, 37 00:02:11,680 --> 00:02:13,840 Speaker 1: what does it mean to me and my money? 38 00:02:14,880 --> 00:02:17,960 Speaker 2: Well, it means the five thousand dollars is only worth 39 00:02:18,040 --> 00:02:21,720 Speaker 2: nine dollars and three cents, So that's all we could refund. You. 40 00:02:22,639 --> 00:02:24,600 Speaker 1: Are you insane? 41 00:02:24,840 --> 00:02:28,080 Speaker 2: The market is I'll tell you that market's totally crazy 42 00:02:28,120 --> 00:02:32,320 Speaker 2: with this sly charge. They took five thousand dollars out 43 00:02:32,320 --> 00:02:35,160 Speaker 2: of my account. You have to return the five thousand 44 00:02:35,280 --> 00:02:38,200 Speaker 2: dollars to my account again. Yes, if it was a 45 00:02:38,200 --> 00:02:41,160 Speaker 2: product or service one hundred percent, we'd be able to 46 00:02:41,200 --> 00:02:44,079 Speaker 2: reimburse you the full five thousand dollars. But it was 47 00:02:44,160 --> 00:02:47,520 Speaker 2: swift coin, so we can only reimburse you for what 48 00:02:47,600 --> 00:02:50,480 Speaker 2: it's worth. No, I don't care. I've never heard of 49 00:02:50,760 --> 00:02:53,160 Speaker 2: anything like this, do you know everyone in my life? 50 00:02:53,240 --> 00:02:55,480 Speaker 2: I don't mean to interrupt you. I think you're not 51 00:02:55,520 --> 00:02:56,919 Speaker 2: looking at the positive here. 52 00:02:57,639 --> 00:02:58,160 Speaker 1: Positive. 53 00:02:58,200 --> 00:03:01,160 Speaker 2: We normally we don't get any thing back on these 54 00:03:01,240 --> 00:03:02,240 Speaker 2: crypto things. 55 00:03:02,840 --> 00:03:04,800 Speaker 1: Oh, but you're gonna give me nine dollars. 56 00:03:04,880 --> 00:03:05,480 Speaker 2: There's time. 57 00:03:05,800 --> 00:03:07,200 Speaker 1: That's so nice for you. 58 00:03:07,680 --> 00:03:09,640 Speaker 2: I had a feeling you might not be too happy 59 00:03:09,680 --> 00:03:10,239 Speaker 2: about this. 60 00:03:11,040 --> 00:03:13,120 Speaker 1: Oh you think you think I'm not too happy. 61 00:03:13,720 --> 00:03:17,760 Speaker 2: Really, we do have some options for you, though. The 62 00:03:17,800 --> 00:03:20,760 Speaker 2: only option I want is my five thousand dollars back 63 00:03:20,800 --> 00:03:23,040 Speaker 2: in my account. I knew that that would be the case, 64 00:03:23,080 --> 00:03:25,840 Speaker 2: so that's why I spend a lot of hours investigating 65 00:03:25,840 --> 00:03:28,040 Speaker 2: this for you. And a little Bertie. Are you ready 66 00:03:28,080 --> 00:03:31,520 Speaker 2: for this? Probably not. A Little Bertie told me that 67 00:03:31,680 --> 00:03:35,160 Speaker 2: cardigrams are trending upwards. That's the name of the CARDI 68 00:03:35,200 --> 00:03:37,400 Speaker 2: b new cryptocurrency. I got a DM about it. We 69 00:03:37,440 --> 00:03:40,520 Speaker 2: could put your nine dollars into some cardigrams and let 70 00:03:40,560 --> 00:03:45,320 Speaker 2: it ride. What is this? You wants a freaking bank lady. 71 00:03:46,080 --> 00:03:47,760 Speaker 1: You're not a day trader. 72 00:03:48,000 --> 00:03:51,120 Speaker 2: You're not a stockbroker. That's why I get some hot tips. 73 00:03:51,160 --> 00:03:53,560 Speaker 2: And I'm gonna tell you have another option. We could 74 00:03:53,560 --> 00:03:57,080 Speaker 2: try putting it into another tailor currency called bad Blood bucks. 75 00:03:57,200 --> 00:04:00,640 Speaker 2: I don't give a crap about celebrity crypto never you 76 00:04:00,640 --> 00:04:04,360 Speaker 2: know we got bad blood is that song? But super volatile? Though? 77 00:04:06,200 --> 00:04:08,600 Speaker 2: Give me your name. I don't know that it's a 78 00:04:08,600 --> 00:04:12,800 Speaker 2: smart move, but that's what a gamble las right goodness. 79 00:04:13,040 --> 00:04:14,440 Speaker 2: I will give it to you right after I tell 80 00:04:14,440 --> 00:04:16,719 Speaker 2: you about Ali Coyn. It's the best choice. It's a 81 00:04:16,760 --> 00:04:20,040 Speaker 2: new cryptocurrency from your coworker Allison, who totally set you 82 00:04:20,120 --> 00:04:24,200 Speaker 2: up for this prank phone call. Wait, what we're doing? 83 00:04:24,200 --> 00:04:26,800 Speaker 2: A phone tap on you? And your coworker Allison set 84 00:04:26,839 --> 00:04:29,640 Speaker 2: you up. I don't know anything about your missing money. 85 00:04:32,080 --> 00:04:40,360 Speaker 2: What deep breath deep, Sorry, I am so sorry. Don't cry. 86 00:04:40,560 --> 00:04:42,720 Speaker 2: Don't cry. It's supposed to be funny. It was supposed 87 00:04:42,720 --> 00:04:43,320 Speaker 2: to make you laugh. 88 00:04:48,000 --> 00:04:48,960 Speaker 1: That's not nice. 89 00:04:51,920 --> 00:04:57,360 Speaker 2: Are you all right? I'm calming down. Do you think 90 00:04:57,600 --> 00:04:59,720 Speaker 2: maybe in a couple of days we could laugh about this. 91 00:05:00,200 --> 00:05:03,120 Speaker 2: You don't know. I guess it depends on if you 92 00:05:03,160 --> 00:05:07,400 Speaker 2: get your money back. Gee, why why I don't understand why? 93 00:05:08,520 --> 00:05:11,080 Speaker 2: After this reaction, I'm going to email Alison and ask 94 00:05:11,080 --> 00:05:14,400 Speaker 2: her why she had really this, because now it's so terrible. Well, 95 00:05:14,520 --> 00:05:16,039 Speaker 2: I'm going to talk to her too. 96 00:05:16,279 --> 00:05:18,760 Speaker 1: I don't understand why. I don't get it. 97 00:05:18,760 --> 00:05:20,760 Speaker 2: It was supposed to be a joke to make you 98 00:05:20,880 --> 00:05:24,559 Speaker 2: laugh and lighten your mood and make you feel better. Well, 99 00:05:25,040 --> 00:05:28,320 Speaker 2: maybe you did too good a job at being a 100 00:05:28,440 --> 00:05:31,720 Speaker 2: jerky bank person or something. I know you're going to 101 00:05:31,760 --> 00:05:36,560 Speaker 2: take that as a compliment, and and we'll end this 102 00:05:36,600 --> 00:05:38,640 Speaker 2: phone call and I'll check up on you in a 103 00:05:38,720 --> 00:05:45,559 Speaker 2: couple of days. Okay, okay, okay, wake up. Every morning 104 00:05:45,680 --> 00:05:48,880 Speaker 2: was phone taps weekday mornings on the twenties, Brooke and 105 00:05:48,960 --> 00:05:50,719 Speaker 2: Jeffrey in the morning,