1 00:00:00,080 --> 00:00:02,080 Speaker 1: Previously on Queen of the Con. 2 00:00:03,520 --> 00:00:05,800 Speaker 2: She was very pleasant in the beginning and I really 3 00:00:05,800 --> 00:00:11,039 Speaker 2: really did love her like a sister. And as things progressed, 4 00:00:11,119 --> 00:00:16,360 Speaker 2: she took my kindness as weakness and weaponized it against me. 5 00:00:16,960 --> 00:00:19,480 Speaker 2: Things became very very chaotic. 6 00:00:19,920 --> 00:00:21,680 Speaker 3: Shriek hasn't been home since Saturday. 7 00:00:21,920 --> 00:00:25,279 Speaker 4: Toxic, You've decided to bring it to me. 8 00:00:25,680 --> 00:00:26,280 Speaker 2: Abusive. 9 00:00:27,080 --> 00:00:30,520 Speaker 1: That's what happened when we're in theta and. 10 00:00:30,600 --> 00:00:33,080 Speaker 2: It ended pretty abruptly. 11 00:00:34,120 --> 00:00:37,200 Speaker 1: But not before video gets leaked on the Internet showing 12 00:00:37,360 --> 00:00:40,760 Speaker 1: jen Shaw being abusive to Cola Johnson and the rest 13 00:00:40,760 --> 00:00:51,760 Speaker 1: of her staff. No, and while all this is going on, 14 00:00:52,080 --> 00:00:56,280 Speaker 1: jen is publicly being very vague about what exactly she 15 00:00:56,400 --> 00:00:59,920 Speaker 1: does for a living and where all her money comes from. 16 00:01:00,160 --> 00:01:02,040 Speaker 5: Do you know how much traffic is on the internet 17 00:01:02,080 --> 00:01:05,600 Speaker 5: every second, all the people clicking. I'm making money on 18 00:01:05,640 --> 00:01:09,320 Speaker 5: every click, every time you click on anything, I'm getting 19 00:01:09,760 --> 00:01:10,839 Speaker 5: some money. 20 00:01:10,880 --> 00:01:15,320 Speaker 1: But the truth is actually far more sinister than anyone 21 00:01:15,480 --> 00:01:18,679 Speaker 1: could have ever imagined. It was awful what she did 22 00:01:18,720 --> 00:01:21,520 Speaker 1: to those people, It really was. She turned up their 23 00:01:21,560 --> 00:01:34,000 Speaker 1: lives for what a fake Fendi bag. Congrats girl, I'm 24 00:01:34,080 --> 00:01:38,240 Speaker 1: Jonathan Walton and this is Queen of the Con. The 25 00:01:38,360 --> 00:01:43,840 Speaker 1: Unreal Housewife Episode three, sunk cost. 26 00:01:43,680 --> 00:01:56,760 Speaker 6: Fallacy scandal sells reality TV like literally nothing else. 27 00:01:58,240 --> 00:02:01,840 Speaker 1: That's the internet's go to legal list and former prosecutor 28 00:02:01,960 --> 00:02:06,040 Speaker 1: Emily D. Baker she's been following the Genshaw case closer 29 00:02:06,080 --> 00:02:08,720 Speaker 1: than most on the Emily Show podcast. 30 00:02:09,240 --> 00:02:13,840 Speaker 6: And so when this all broke, it was like, Oh 31 00:02:13,880 --> 00:02:18,680 Speaker 6: my god, how how is this happening? Well, cameras are rolling. 32 00:02:18,760 --> 00:02:22,160 Speaker 6: It made very compelling television, and now everyone was kind 33 00:02:22,160 --> 00:02:25,200 Speaker 6: of gripped, and people went back and started watching Salt 34 00:02:25,280 --> 00:02:29,720 Speaker 6: Lake City because of this Genshaw prosecution. People wanted to 35 00:02:29,760 --> 00:02:32,000 Speaker 6: play detective and go see if there were any clues 36 00:02:32,040 --> 00:02:34,520 Speaker 6: in what they could put together. They all wanted to 37 00:02:34,520 --> 00:02:36,000 Speaker 6: share in that oh my god moment. 38 00:02:37,000 --> 00:02:41,120 Speaker 1: But the cons Genshaw pulls are pretty complicated and so 39 00:02:41,280 --> 00:02:44,160 Speaker 1: far removed from her that it's hard to track the 40 00:02:44,240 --> 00:02:47,920 Speaker 1: actual crime. Some even say there is no crime and 41 00:02:48,000 --> 00:02:50,800 Speaker 1: that she did nothing wrong. Of course, one of the 42 00:02:50,800 --> 00:02:54,040 Speaker 1: people saying that in March of last year, anyway, is 43 00:02:54,160 --> 00:02:59,320 Speaker 1: Genshaw herself. Here she is on the Real Housewives of 44 00:02:59,360 --> 00:03:03,240 Speaker 1: Salt Lake City reunion show, addressing the federal case against her. 45 00:03:03,720 --> 00:03:07,519 Speaker 1: She looks like a movie star ensconced in purple feathers 46 00:03:07,760 --> 00:03:10,560 Speaker 1: shooting up from the top of her gown, anchored by 47 00:03:10,840 --> 00:03:15,079 Speaker 1: dozens of chandelier crystals dangling below as she speaks. I'm 48 00:03:15,120 --> 00:03:17,640 Speaker 1: posting a video clip at Queen of the Khan on 49 00:03:17,680 --> 00:03:20,840 Speaker 1: Instagram so you can see how emphatic Jen is that 50 00:03:21,320 --> 00:03:22,600 Speaker 1: she did nothing wrong. 51 00:03:23,680 --> 00:03:26,679 Speaker 4: I'm fighting this she's I am innocent, and I will 52 00:03:26,720 --> 00:03:29,480 Speaker 4: fight for every person out there. They can't fight for 53 00:03:29,560 --> 00:03:32,000 Speaker 4: themselves because they don't have the resources or the means, 54 00:03:32,240 --> 00:03:36,080 Speaker 4: so they they don't fight. I will fight because number one, 55 00:03:36,120 --> 00:03:39,680 Speaker 4: I'm instant, and number two, I'm going to represent every 56 00:03:39,720 --> 00:03:42,400 Speaker 4: other person out there that can't fight and hasn't been 57 00:03:42,440 --> 00:03:42,840 Speaker 4: able to. 58 00:03:44,720 --> 00:03:48,200 Speaker 1: She really does sound like a falsely accused person trying 59 00:03:48,240 --> 00:03:51,280 Speaker 1: to get out from under a tremendous injustice that the 60 00:03:51,280 --> 00:03:55,600 Speaker 1: federal government has wrought against her. But make no mistake, 61 00:03:56,160 --> 00:04:00,800 Speaker 1: she actually did do everything she's accused of doing. At 62 00:04:00,800 --> 00:04:04,440 Speaker 1: this point, we know who the who is. It's Genshaw. 63 00:04:05,040 --> 00:04:08,600 Speaker 1: We just can't figure out the when, the where, and 64 00:04:08,640 --> 00:04:13,240 Speaker 1: the why. So I ask former prosecutor Emily D. Baker, 65 00:04:14,200 --> 00:04:16,320 Speaker 1: if you had to explain to a five year old 66 00:04:16,520 --> 00:04:19,960 Speaker 1: what Genshaw is guilty of what is her crime, what 67 00:04:20,040 --> 00:04:23,239 Speaker 1: is her scam? What is the con What would you say? 68 00:04:23,880 --> 00:04:27,240 Speaker 6: Jenshaw stole money by lying. The types of lies and 69 00:04:27,440 --> 00:04:30,720 Speaker 6: the way that the lies worked are a little more complex, 70 00:04:31,240 --> 00:04:34,080 Speaker 6: but she lied and stole people's money based on those lies. 71 00:04:34,400 --> 00:04:36,160 Speaker 6: If I was explaining it to like a nine year old, 72 00:04:36,200 --> 00:04:38,040 Speaker 6: I'd be like, look, it's as if she was going 73 00:04:38,080 --> 00:04:41,760 Speaker 6: to sell you a skin for Roadblocks. 74 00:04:41,320 --> 00:04:44,320 Speaker 1: A popular video game, and you. 75 00:04:44,320 --> 00:04:46,520 Speaker 6: Paid money for the skin, but then the Roblock skin 76 00:04:46,560 --> 00:04:48,280 Speaker 6: never worked, and she's like, oh no, you just need 77 00:04:48,320 --> 00:04:50,400 Speaker 6: this other program to make it work, and then sold 78 00:04:50,480 --> 00:04:52,240 Speaker 6: you that program to make it work, and then that 79 00:04:52,279 --> 00:04:54,200 Speaker 6: didn't work, and you were like, but this isn't working. 80 00:04:54,240 --> 00:04:55,880 Speaker 6: It's like, oh no, but you need this other thing, 81 00:04:55,960 --> 00:04:57,400 Speaker 6: so pay me for this other thing and then it 82 00:04:57,440 --> 00:04:59,320 Speaker 6: will work. And then you end up down this chain 83 00:04:59,400 --> 00:05:01,560 Speaker 6: of all these things you tried to do to make 84 00:05:01,600 --> 00:05:04,240 Speaker 6: the one thing you wanted work that was never ever 85 00:05:04,279 --> 00:05:06,520 Speaker 6: intended to work. It was intended to milk you out 86 00:05:06,560 --> 00:05:07,520 Speaker 6: of all of your money. 87 00:05:08,320 --> 00:05:12,000 Speaker 7: Once they get your phone number, you are their best friend. 88 00:05:12,000 --> 00:05:16,320 Speaker 7: They keep calling you NonStop until you know you Eventually 89 00:05:16,360 --> 00:05:16,960 Speaker 7: you cave in. 90 00:05:18,000 --> 00:05:22,679 Speaker 1: That's Joseph L. Flatley a journalist who's written extensively about 91 00:05:22,680 --> 00:05:27,240 Speaker 1: the kinds of telemarketing scams Jenshaw was masterminding, and about 92 00:05:27,279 --> 00:05:30,599 Speaker 1: one of the companies in particular where Jenshaw got her start, 93 00:05:31,000 --> 00:05:33,320 Speaker 1: a Utah company called Prosper. 94 00:05:34,279 --> 00:05:35,440 Speaker 8: What is Prosper. 95 00:05:36,320 --> 00:05:39,880 Speaker 7: It's essentially a high pressure sales floor. They say that 96 00:05:39,960 --> 00:05:47,159 Speaker 7: they sell distance learning, So it's kind of like modern 97 00:05:47,240 --> 00:05:50,120 Speaker 7: day versions of correspondence courses where if you want to 98 00:05:50,600 --> 00:05:56,120 Speaker 7: work on anything from professional development to more like new 99 00:05:56,200 --> 00:06:00,440 Speaker 7: age secret y course in miracles type stuff, you enlist 100 00:06:00,520 --> 00:06:03,120 Speaker 7: in one of their programs and you get information in 101 00:06:03,160 --> 00:06:06,599 Speaker 7: the mail, or you get coaching over the phone. But 102 00:06:06,880 --> 00:06:12,960 Speaker 7: what we've found about Prospers products is that they're basically worthless. 103 00:06:13,640 --> 00:06:16,840 Speaker 7: It's basically like any other scam where you're buying something 104 00:06:16,880 --> 00:06:19,440 Speaker 7: that promises the world and then you get it and 105 00:06:19,480 --> 00:06:22,520 Speaker 7: it's practically useless, if not totally useless. 106 00:06:22,920 --> 00:06:25,080 Speaker 8: It's like a bait and switch. Right, there is no 107 00:06:25,160 --> 00:06:27,039 Speaker 8: real product. Right. 108 00:06:28,200 --> 00:06:31,160 Speaker 1: In the Utah Valley Magazine article day of July one, 109 00:06:31,279 --> 00:06:34,080 Speaker 1: two thousand and eight, there's a write up about Genshaw 110 00:06:34,200 --> 00:06:37,480 Speaker 1: and her work at Prosper, and the article includes a 111 00:06:37,520 --> 00:06:40,680 Speaker 1: picture that barely looks like the Genshaw we all know. 112 00:06:41,240 --> 00:06:43,440 Speaker 1: I'm posting it at Queen of the Con on Instagram 113 00:06:43,480 --> 00:06:46,520 Speaker 1: so you can see the gen in that photo is 114 00:06:47,000 --> 00:06:52,440 Speaker 1: uncharacteristically plain, dressed in what looks like an Ann Taylor worksuit, 115 00:06:52,960 --> 00:06:55,240 Speaker 1: like she could be the head of HR for some 116 00:06:55,360 --> 00:06:59,160 Speaker 1: big company or something. And she's quoted in that article. 117 00:06:59,040 --> 00:07:03,200 Speaker 3: Saying since starting with prosper I have been a maze 118 00:07:03,240 --> 00:07:06,159 Speaker 3: at the quality of people we have here. Everyone is 119 00:07:06,200 --> 00:07:09,720 Speaker 3: focused on delivering the best possible product to our students, 120 00:07:10,000 --> 00:07:14,840 Speaker 3: and the camaraderie is invigorating. There's something special about working 121 00:07:14,840 --> 00:07:16,240 Speaker 3: with people who are passionate. 122 00:07:17,120 --> 00:07:20,240 Speaker 1: In the early two thousands, prosper Inc. Was a Utah 123 00:07:20,280 --> 00:07:24,160 Speaker 1: based telemarketing company that sold career coaching and worked from 124 00:07:24,200 --> 00:07:28,440 Speaker 1: home instruction over the phone. They were also affiliated with 125 00:07:28,560 --> 00:07:33,560 Speaker 1: the now defunct Trump University, selling scammy real estate classes. 126 00:07:34,200 --> 00:07:35,280 Speaker 8: We teach success. 127 00:07:35,480 --> 00:07:38,960 Speaker 9: That's what it's all about. Success, It's going to happen 128 00:07:39,000 --> 00:07:39,320 Speaker 9: to you. 129 00:07:40,720 --> 00:07:43,480 Speaker 1: A lot of people who bought what prosper Ink sold 130 00:07:43,760 --> 00:07:47,400 Speaker 1: have since filed complaints with the Federal Trade Commission and 131 00:07:47,480 --> 00:07:52,400 Speaker 1: even filed lawsuits alleging fraud. Other prosper Ink customers have 132 00:07:52,520 --> 00:07:55,720 Speaker 1: posted numerous complaints online. 133 00:07:55,760 --> 00:07:59,120 Speaker 10: We paid almost fourteen thousand dollars with the belief that 134 00:07:59,160 --> 00:08:02,040 Speaker 10: we'd have a money website. We're much deeper in debt 135 00:08:02,080 --> 00:08:04,520 Speaker 10: now than when we started, and our websites didn't earn 136 00:08:04,560 --> 00:08:07,520 Speaker 10: any money. We're left feeling completely ripped off. 137 00:08:08,080 --> 00:08:09,960 Speaker 1: Prosper Learning is a scam. 138 00:08:10,160 --> 00:08:13,280 Speaker 6: The high pressure call with the success stories and the 139 00:08:13,280 --> 00:08:16,080 Speaker 6: claim that we could reasonably expect to do that too 140 00:08:16,720 --> 00:08:17,520 Speaker 6: is not true. 141 00:08:18,200 --> 00:08:20,760 Speaker 2: My elderly mother was swindled by this company as well, 142 00:08:21,000 --> 00:08:22,760 Speaker 2: with non filed complaints with the FTC. 143 00:08:24,200 --> 00:08:29,520 Speaker 7: One of the most pernicious things about these products is 144 00:08:29,560 --> 00:08:32,600 Speaker 7: that they tend to cost pretty much whatever you have 145 00:08:32,720 --> 00:08:33,679 Speaker 7: on your credit line. 146 00:08:34,679 --> 00:08:38,400 Speaker 1: Joseph L. Flatley wrote a huge expose about prosper Inc. 147 00:08:38,679 --> 00:08:41,760 Speaker 1: For The Verge, an online technology news publication. 148 00:08:43,280 --> 00:08:45,640 Speaker 7: It kind of exists in this legal area where if 149 00:08:45,640 --> 00:08:47,640 Speaker 7: you don't look at it too closely, you think it 150 00:08:47,679 --> 00:08:51,520 Speaker 7: is the legit side of the marketing industry, when in 151 00:08:51,640 --> 00:08:56,000 Speaker 7: fact Internet marketing can be described as really just using 152 00:08:56,040 --> 00:09:01,160 Speaker 7: the Internet as a tool for criminal con you know, 153 00:09:01,320 --> 00:09:06,280 Speaker 7: selling people get rich quick schemes, selling people, getting people 154 00:09:06,400 --> 00:09:11,000 Speaker 7: on mailing lists. So they're constantly being inundated by criminals 155 00:09:11,040 --> 00:09:14,840 Speaker 7: around the world. And you know, I in my reporting, 156 00:09:14,880 --> 00:09:17,360 Speaker 7: I've got to spend time with these people, got to 157 00:09:17,360 --> 00:09:21,200 Speaker 7: go to their conference that they hold every year, and 158 00:09:21,520 --> 00:09:25,160 Speaker 7: it's just a fascinating group of characters. I've spoke to 159 00:09:25,200 --> 00:09:28,880 Speaker 7: one guy that worked in Prosper in the boiler room. 160 00:09:29,240 --> 00:09:32,400 Speaker 1: A boiler room is like a crowded office with rows 161 00:09:32,440 --> 00:09:36,720 Speaker 1: and rows of workers crammed into desks, sometimes inches away 162 00:09:36,760 --> 00:09:40,160 Speaker 1: from each other, all on the phone, desperately trying to 163 00:09:40,160 --> 00:09:40,840 Speaker 1: make a sale. 164 00:09:41,679 --> 00:09:45,160 Speaker 7: Just like Prosper is scamming people for their money, they're 165 00:09:45,200 --> 00:09:48,440 Speaker 7: also scamming their employees in a way. You join, you 166 00:09:48,480 --> 00:09:50,360 Speaker 7: don't know that it's a boiler room or what a 167 00:09:50,360 --> 00:09:54,240 Speaker 7: boiler room is. Oftentimes it's like, you know, I want 168 00:09:54,240 --> 00:09:56,480 Speaker 7: a white collar job. Nobody in my family's ever had 169 00:09:56,480 --> 00:09:59,439 Speaker 7: a white collar job. I can't go to Wall Street 170 00:09:59,600 --> 00:10:01,720 Speaker 7: and get a job there, but I can start in 171 00:10:01,720 --> 00:10:07,720 Speaker 7: one of these you know, sales floors in Utah and 172 00:10:08,480 --> 00:10:12,200 Speaker 7: finally climb my way up into the you know, the 173 00:10:12,200 --> 00:10:17,520 Speaker 7: middle class. So you join, and training is very much 174 00:10:18,800 --> 00:10:22,000 Speaker 7: it's almost cultish in the sense, almost brainwashy in the 175 00:10:22,040 --> 00:10:24,600 Speaker 7: sense that you know you're in a new world, you're 176 00:10:24,600 --> 00:10:28,040 Speaker 7: in a new environment. You don't know the business. It's 177 00:10:28,280 --> 00:10:32,559 Speaker 7: very easy to not understand until you're in very deep 178 00:10:32,760 --> 00:10:35,640 Speaker 7: that what you're doing is taking advantage of people. Then, 179 00:10:35,679 --> 00:10:38,400 Speaker 7: of course the people who are glad to take advantage 180 00:10:38,400 --> 00:10:40,600 Speaker 7: of people last and they do really well. 181 00:10:41,480 --> 00:10:44,360 Speaker 1: And in two thousand and eight, Jenshaw is one of 182 00:10:44,400 --> 00:10:48,319 Speaker 1: those people who last and do really well, so well 183 00:10:48,360 --> 00:10:52,800 Speaker 1: in fact, she eventually becomes Prosperous Director of Development. 184 00:10:53,480 --> 00:10:57,400 Speaker 7: I don't know how Jenshaw joined, and I don't know 185 00:10:57,400 --> 00:10:59,640 Speaker 7: what she thought when she started working for the company, 186 00:10:59,640 --> 00:11:01,400 Speaker 7: But I don't know how she lasted as long as 187 00:11:01,400 --> 00:11:05,439 Speaker 7: she did without realizing just what an insane scam it 188 00:11:05,520 --> 00:11:05,880 Speaker 7: all is. 189 00:11:11,240 --> 00:11:15,280 Speaker 1: Jenshaw eventually leaves prosper Inc. And works for several other 190 00:11:15,320 --> 00:11:20,600 Speaker 1: telemarketing companies, including one called Thrive and another one called Guidance, 191 00:11:21,080 --> 00:11:25,200 Speaker 1: running the same kinds of scams prosper inkran. Then it's 192 00:11:25,240 --> 00:11:29,160 Speaker 1: not long before Jenshaw and the company she works for 193 00:11:29,600 --> 00:11:33,800 Speaker 1: incur the wrath of the Federal Trade Commission. Back in 194 00:11:33,840 --> 00:11:36,520 Speaker 1: twenty seventeen, she was a part of this FTC case 195 00:11:36,800 --> 00:11:40,120 Speaker 1: with Thrive and Guidance. Is it the same kind of 196 00:11:40,200 --> 00:11:44,760 Speaker 1: thing where she's operating telemarketing floors scamming people over the phone. 197 00:11:45,200 --> 00:11:47,000 Speaker 6: It was the same kind of business services. 198 00:11:47,320 --> 00:11:50,400 Speaker 1: Yes again, former Prosecutor Emily D. 199 00:11:50,520 --> 00:11:56,040 Speaker 6: Baker and those companies got shut down for their marketing practices. 200 00:11:56,520 --> 00:12:01,400 Speaker 6: If jen had stopped there, this case probably wouldn't come up. 201 00:12:01,800 --> 00:12:03,640 Speaker 1: The current criminal case against her. 202 00:12:04,240 --> 00:12:08,400 Speaker 6: It's much easier for a federal prosecutor. And this is 203 00:12:08,400 --> 00:12:10,520 Speaker 6: what I said from the moment we started seeing this 204 00:12:10,600 --> 00:12:13,920 Speaker 6: information about the FTC case, is it's really easy to 205 00:12:14,000 --> 00:12:19,120 Speaker 6: show intent that Jen knew this went beyond just marketing practices. 206 00:12:19,480 --> 00:12:24,040 Speaker 6: When you have her confronted by another government agency in 207 00:12:24,080 --> 00:12:28,520 Speaker 6: a deposition, questioning her about the business, and instead of stopping, 208 00:12:28,679 --> 00:12:31,040 Speaker 6: she finds ways to be sneakier about it. So it 209 00:12:31,080 --> 00:12:34,640 Speaker 6: makes it really easy to show intent with Jenshaw's actions. 210 00:12:36,120 --> 00:12:40,800 Speaker 1: After the FTC shuts down Thrive and Guidance, the company's 211 00:12:40,840 --> 00:12:45,600 Speaker 1: Jenshaw held high positions at companies that were essentially scamming people. 212 00:12:46,000 --> 00:12:50,000 Speaker 1: She conspires with her former bosses and starts her own 213 00:12:50,080 --> 00:12:54,839 Speaker 1: telemarketing companies, one called Red Steel and another one called 214 00:12:55,120 --> 00:12:59,680 Speaker 1: Learning Systems, using the same coercive techniques. She's kind of 215 00:13:00,000 --> 00:13:03,880 Speaker 1: affected at this point to ultimately trick thousands of people 216 00:13:04,080 --> 00:13:05,600 Speaker 1: out of millions of dollars. 217 00:13:06,960 --> 00:13:09,880 Speaker 11: I was ashamed, and I thought, you know, kind of 218 00:13:09,960 --> 00:13:12,800 Speaker 11: smarter than that. I shouldn't have it shouldn't have happened 219 00:13:12,800 --> 00:13:12,959 Speaker 11: to me. 220 00:13:14,480 --> 00:13:17,760 Speaker 1: That's sixty four year old Penny Pucket. She used to 221 00:13:17,800 --> 00:13:20,600 Speaker 1: be a farmer in Kansas, and she was planning to 222 00:13:20,640 --> 00:13:24,880 Speaker 1: retire soon with her husband. But jen Shaw's telemarketing scheme 223 00:13:25,280 --> 00:13:26,040 Speaker 1: changed all that. 224 00:13:27,200 --> 00:13:29,480 Speaker 11: We probably will never be able to be retired. We'll 225 00:13:29,520 --> 00:13:32,800 Speaker 11: have to work until it can't work anymore. Wow, we 226 00:13:32,880 --> 00:13:36,560 Speaker 11: had to stop farming. We actually hold our part of 227 00:13:36,600 --> 00:13:40,920 Speaker 11: the farm. We happened to have enough equity in our 228 00:13:41,000 --> 00:13:44,440 Speaker 11: house that we was able to refinance so that we 229 00:13:44,480 --> 00:13:46,760 Speaker 11: could get out from underneath the credit card debt. 230 00:13:47,040 --> 00:13:50,880 Speaker 8: Wow, I'm so sorry you lost all this money. 231 00:13:51,080 --> 00:13:53,120 Speaker 11: I'm so sorry. 232 00:13:53,280 --> 00:13:56,920 Speaker 1: It all starts back in twenty fourteen. You see, Penny 233 00:13:57,160 --> 00:14:00,840 Speaker 1: has a knack for sewing baby carseat back in her 234 00:14:00,880 --> 00:14:01,480 Speaker 1: spare time. 235 00:14:02,240 --> 00:14:05,080 Speaker 8: You would sew these car seat blankets by hand. 236 00:14:05,880 --> 00:14:07,640 Speaker 11: Yes, on a sewing machine. 237 00:14:07,679 --> 00:14:11,400 Speaker 1: But yeah, and Penny wants to start a business, a 238 00:14:11,600 --> 00:14:14,640 Speaker 1: side hustle to the farming, really to make some extra money. 239 00:14:14,920 --> 00:14:18,760 Speaker 1: So she googles around and eventually lands on one of 240 00:14:18,800 --> 00:14:23,080 Speaker 1: the many websites that Genshaw and her network of sophisticated 241 00:14:23,160 --> 00:14:27,600 Speaker 1: scammers create to lure the blankets sewing Penny Puckets of 242 00:14:27,600 --> 00:14:30,880 Speaker 1: the world. In a few clicks and a few hundred 243 00:14:30,960 --> 00:14:35,240 Speaker 1: dollars later, Penny is enrolled in an online course that's 244 00:14:35,400 --> 00:14:39,000 Speaker 1: guaranteed to get her baby car seat blanket into the 245 00:14:39,120 --> 00:14:42,000 Speaker 1: hands of paying customers all over the country. 246 00:14:42,720 --> 00:14:46,040 Speaker 11: Yes, it was a course that was designed to teach 247 00:14:46,080 --> 00:14:49,440 Speaker 11: you how to market steff on social media. 248 00:14:50,560 --> 00:14:55,360 Speaker 1: But Penny has no idea that the Jenshaw underling who 249 00:14:55,400 --> 00:14:58,400 Speaker 1: takes her contact information for what turned out to be 250 00:14:58,800 --> 00:15:02,480 Speaker 1: a fake course because it doesn't actually help Penny sell 251 00:15:02,600 --> 00:15:06,560 Speaker 1: any car seat blankets using social media at all, is 252 00:15:06,680 --> 00:15:10,760 Speaker 1: sharing Pennies contact information with a bunch of other scammers 253 00:15:10,920 --> 00:15:14,440 Speaker 1: working in unison to now scam Penny some more. 254 00:15:15,080 --> 00:15:19,120 Speaker 11: I started getting a lot of different phone calls, and 255 00:15:19,200 --> 00:15:23,840 Speaker 11: these people are pretty smooth. They knew that you was 256 00:15:23,920 --> 00:15:26,880 Speaker 11: going to have to put money in in order to 257 00:15:26,920 --> 00:15:30,360 Speaker 11: get money, you know, kind of like a return on investment. 258 00:15:30,920 --> 00:15:33,280 Speaker 11: So when they started telling me, well, maybe you need 259 00:15:33,320 --> 00:15:36,160 Speaker 11: to do a website. You know, if you do a website, 260 00:15:36,280 --> 00:15:39,240 Speaker 11: you can make a thousand dollars a week. Well, if 261 00:15:39,280 --> 00:15:43,440 Speaker 11: it costs eight thousand dollars to do a website in 262 00:15:43,520 --> 00:15:46,440 Speaker 11: a couple months, if if one thousand dollars a week 263 00:15:46,560 --> 00:15:48,560 Speaker 11: is what you brought in, it wouldn't take much to 264 00:15:48,560 --> 00:15:51,720 Speaker 11: get a return on your investment. I mean, there was 265 00:15:51,800 --> 00:15:54,560 Speaker 11: contacts and everything that they had you signed. 266 00:15:56,040 --> 00:15:59,560 Speaker 8: And that's very clever of them, because at no point, 267 00:16:00,040 --> 00:16:02,640 Speaker 8: and they're making you sign contracts and they're telling you 268 00:16:03,240 --> 00:16:06,600 Speaker 8: hard numbers dollar amounts you'll be able to make, it 269 00:16:06,680 --> 00:16:08,640 Speaker 8: seems like it's on the up and up right. 270 00:16:09,320 --> 00:16:14,160 Speaker 1: Yeah, yeah, Plus Penny is guaranteed she'll make at least 271 00:16:14,280 --> 00:16:17,640 Speaker 1: one thousand dollars a week or her money back. 272 00:16:19,000 --> 00:16:21,400 Speaker 7: The operators they pump you for information. 273 00:16:21,480 --> 00:16:22,960 Speaker 1: Journalist Joseph L. 274 00:16:23,080 --> 00:16:26,080 Speaker 7: Flatley, and they find out you have five thousand dollars 275 00:16:26,120 --> 00:16:29,440 Speaker 7: available on your visa card and the first tier is 276 00:16:29,440 --> 00:16:34,640 Speaker 7: five thousand dollars. But if you really want to improve 277 00:16:34,680 --> 00:16:36,960 Speaker 7: your life and you really want to benefit, you got 278 00:16:36,960 --> 00:16:42,120 Speaker 7: to spend fifteen thousand dollars. So now you're going out 279 00:16:42,120 --> 00:16:44,040 Speaker 7: of your way to get more credit or to get 280 00:16:44,080 --> 00:16:47,880 Speaker 7: loans or whatever to morget your house. And there's never 281 00:16:47,920 --> 00:16:49,840 Speaker 7: an end to the products, or I should say the 282 00:16:49,840 --> 00:16:53,000 Speaker 7: products don't end until you're bankrupt. 283 00:16:54,240 --> 00:16:57,800 Speaker 1: And keep in mind, victims of this particular scam aren't 284 00:16:57,880 --> 00:17:01,880 Speaker 1: worried about losing their money at all, because it's guaranteed. 285 00:17:02,600 --> 00:17:05,480 Speaker 1: Here's a clip from an actual recording of one of 286 00:17:05,480 --> 00:17:09,359 Speaker 1: these telemarketing scams in progress. The elderly victim here is 287 00:17:09,480 --> 00:17:12,560 Speaker 1: concerned about the initial outlay of funds. 288 00:17:12,480 --> 00:17:17,560 Speaker 9: So she asks what happens if I don't make good 289 00:17:17,640 --> 00:17:19,040 Speaker 9: money at this at. 290 00:17:18,880 --> 00:17:21,600 Speaker 1: The end of thirty at This recording, by the way, 291 00:17:21,840 --> 00:17:26,080 Speaker 1: is from an investigative piece titled Scam World that Joseph L. 292 00:17:26,119 --> 00:17:27,880 Speaker 1: Flatley wrote for The Verge. 293 00:17:28,320 --> 00:17:30,600 Speaker 12: At the end of thirty days, if you have not 294 00:17:30,840 --> 00:17:34,600 Speaker 12: returned on your investment, we will give you a refund back. 295 00:17:34,640 --> 00:17:36,640 Speaker 12: I was gonna say it's not a cash refund because 296 00:17:36,640 --> 00:17:38,600 Speaker 12: it's on a credit card. It will be a refund, 297 00:17:38,800 --> 00:17:41,520 Speaker 12: but you are guaranteed to make your money back. We 298 00:17:41,600 --> 00:17:46,200 Speaker 12: have clients that actually within one week usually have a sale. 299 00:17:47,200 --> 00:17:51,639 Speaker 1: This is exactly why victims like Penny Puckett felt comfortable proceeding. 300 00:17:52,040 --> 00:17:55,200 Speaker 1: It's a money back guarantee. What did she have to lose? 301 00:17:55,840 --> 00:18:00,480 Speaker 1: So Penny lets the gen Shaw scammers charge eight thousand 302 00:18:00,520 --> 00:18:03,760 Speaker 1: dollars to a credit card. Actually, they have Penny do 303 00:18:04,040 --> 00:18:07,199 Speaker 1: a wire transfer from her credit card to them for 304 00:18:07,320 --> 00:18:11,520 Speaker 1: eight thousand dollars you'll see why later. And they create 305 00:18:11,640 --> 00:18:15,000 Speaker 1: what looks like a website for Penny and assure her 306 00:18:15,040 --> 00:18:18,679 Speaker 1: that her baby car seat blankets will be selling like 307 00:18:18,760 --> 00:18:20,359 Speaker 1: hotcakes very soon. 308 00:18:21,080 --> 00:18:27,520 Speaker 11: But after the second month, zero sales, then I started 309 00:18:27,640 --> 00:18:32,199 Speaker 11: questioning things, and of course they had to do an 310 00:18:32,600 --> 00:18:38,240 Speaker 11: LLC and then take another course on how to get 311 00:18:38,280 --> 00:18:42,000 Speaker 11: them to draw themselves to that website. Like for Google, 312 00:18:42,080 --> 00:18:45,760 Speaker 11: they had a service that would keep you at the 313 00:18:45,800 --> 00:18:50,119 Speaker 11: top of Google Search and all of that, which made sense, 314 00:18:51,080 --> 00:18:53,520 Speaker 11: but again there was more money out of your pocket. 315 00:18:54,200 --> 00:18:56,440 Speaker 8: And were you ever the top of a Google search? 316 00:18:56,560 --> 00:18:58,040 Speaker 8: Did any of those things happen? 317 00:18:58,720 --> 00:18:58,880 Speaker 10: No? 318 00:19:00,800 --> 00:19:05,880 Speaker 1: In all, Penny gives them thirty thousand dollars three thousand here, 319 00:19:06,119 --> 00:19:09,640 Speaker 1: four thousand there, believing she'll start selling her baby car 320 00:19:09,680 --> 00:19:13,760 Speaker 1: seep blankets and have a thriving online business very soon. 321 00:19:14,040 --> 00:19:15,920 Speaker 1: I mean, that's what they keep telling her. 322 00:19:16,760 --> 00:19:18,800 Speaker 6: It seems that they were praying on the vulnerable that 323 00:19:18,840 --> 00:19:21,720 Speaker 6: didn't understand the Internet well, saying no, this is how 324 00:19:21,720 --> 00:19:24,439 Speaker 6: the Internet works. You just need a website and then 325 00:19:24,440 --> 00:19:27,320 Speaker 6: it generates leads and those leads generate money and it 326 00:19:27,400 --> 00:19:30,240 Speaker 6: all just works. And then once people spend so much 327 00:19:30,240 --> 00:19:33,080 Speaker 6: money in this is where that shame part comes in. 328 00:19:33,600 --> 00:19:35,359 Speaker 6: You don't want to tell someone else that you've lost 329 00:19:35,359 --> 00:19:37,720 Speaker 6: this amount of money, So then you've got that sunk 330 00:19:37,760 --> 00:19:40,239 Speaker 6: cost fallacy where people keep chasing it down because it's like, 331 00:19:40,440 --> 00:19:42,920 Speaker 6: if I can just fix it, right, no different than gambling. 332 00:19:43,280 --> 00:19:44,840 Speaker 6: If I can just fix it, if I can just 333 00:19:44,880 --> 00:19:47,520 Speaker 6: get even, I can walk away. Like once I get 334 00:19:47,520 --> 00:19:49,080 Speaker 6: back my investment, I can stop. 335 00:19:49,440 --> 00:19:52,160 Speaker 1: You have so much invested, you just need a little 336 00:19:52,200 --> 00:19:52,880 Speaker 1: more to make it. 337 00:19:53,440 --> 00:19:56,160 Speaker 6: If I can just get back to the initial investment, 338 00:19:56,200 --> 00:19:56,840 Speaker 6: I can get out. 339 00:19:57,560 --> 00:20:00,400 Speaker 11: When I started questioning them, they just, I mean, well, 340 00:20:00,440 --> 00:20:02,960 Speaker 11: you didn't do your homework, and I'm not one of 341 00:20:02,960 --> 00:20:05,720 Speaker 11: the sleft things, one of those you give me a 342 00:20:05,800 --> 00:20:07,919 Speaker 11: project and I get it done. 343 00:20:08,160 --> 00:20:11,920 Speaker 8: But that was the first sign that something was off, 344 00:20:12,160 --> 00:20:16,080 Speaker 8: that you weren't making any money, and you complained to them, 345 00:20:16,240 --> 00:20:19,120 Speaker 8: and they turned it back on you. They blamed you. 346 00:20:19,880 --> 00:20:24,119 Speaker 11: Yeah, I was upset because they had told me what 347 00:20:24,320 --> 00:20:28,560 Speaker 11: happen had happened, even though I had done everything that 348 00:20:28,600 --> 00:20:32,760 Speaker 11: they had asked. And then that's when I started questioning 349 00:20:32,840 --> 00:20:35,000 Speaker 11: the legitimacy of what was going on. 350 00:20:40,760 --> 00:20:44,040 Speaker 8: What actions did you take at this point? So you 351 00:20:44,080 --> 00:20:47,080 Speaker 8: feel like you're not getting what they promised. It's kind 352 00:20:47,080 --> 00:20:48,440 Speaker 8: of smelling like a scam. 353 00:20:48,960 --> 00:20:49,560 Speaker 12: What do you do? 354 00:20:50,200 --> 00:20:54,400 Speaker 11: I started disputing my credit cards because it was right 355 00:20:54,480 --> 00:20:58,159 Speaker 11: at the one hundred and eighty day mark that you 356 00:20:58,240 --> 00:21:01,399 Speaker 11: had to dispute it. But I found out that the 357 00:21:01,440 --> 00:21:05,800 Speaker 11: first company they had me do a wired transfer on 358 00:21:05,880 --> 00:21:06,560 Speaker 11: my card. 359 00:21:08,640 --> 00:21:12,400 Speaker 8: That's another layer of cleverness on their part because they're 360 00:21:12,440 --> 00:21:18,440 Speaker 8: not charging your credit cards directly, they're having you essentially 361 00:21:18,560 --> 00:21:22,359 Speaker 8: charge cash to your credit card and transfer it to them. 362 00:21:22,720 --> 00:21:27,520 Speaker 1: Right these scammers, working at the direction of the Queen 363 00:21:27,640 --> 00:21:32,240 Speaker 1: of the con herself Jenshaw, know exactly what they're doing, 364 00:21:32,640 --> 00:21:35,639 Speaker 1: as does Jen. Remember she's the one at the top 365 00:21:35,800 --> 00:21:38,440 Speaker 1: scripting what these lower level scammers on the phone are 366 00:21:38,480 --> 00:21:42,439 Speaker 1: telling victims like Pennypucket to keep milking them out of money. 367 00:21:43,240 --> 00:21:46,399 Speaker 6: I think what Genshaw was leaning into is this is 368 00:21:46,520 --> 00:21:50,240 Speaker 6: just marketing. Okay, so we're lying in our marketing practices, 369 00:21:50,800 --> 00:21:53,840 Speaker 6: but that's not wirefraud. You don't go to prison for that. 370 00:21:53,960 --> 00:21:55,920 Speaker 6: You pay a fine and your business get shut down. 371 00:21:56,280 --> 00:21:58,080 Speaker 6: I think Jen thought that was what was going to 372 00:21:58,160 --> 00:22:01,359 Speaker 6: keep happening. After the FTC shut down her businesses, she 373 00:22:01,400 --> 00:22:03,240 Speaker 6: got fined, and she's like, oh, we'll starting a business as. 374 00:22:03,880 --> 00:22:05,640 Speaker 7: One of the most important parts of the industry, if 375 00:22:05,680 --> 00:22:09,000 Speaker 7: not the most important part, is making lists of people 376 00:22:09,280 --> 00:22:11,040 Speaker 7: and whittling down those lists. 377 00:22:11,800 --> 00:22:15,520 Speaker 1: Journalist Joseph L. Flatley talking about what's referred to as 378 00:22:15,800 --> 00:22:16,480 Speaker 1: lead lists. 379 00:22:17,240 --> 00:22:20,880 Speaker 7: If you have a product and somebody signs up for 380 00:22:20,920 --> 00:22:24,879 Speaker 7: it just for information, that's great because you know they're interested. 381 00:22:25,359 --> 00:22:28,280 Speaker 7: If they buy a product, that's great too, because you 382 00:22:28,280 --> 00:22:30,800 Speaker 7: know they're buying stuff. You've already built them a little 383 00:22:30,800 --> 00:22:33,560 Speaker 7: bit so that that lead is worth a little less money, 384 00:22:33,600 --> 00:22:35,280 Speaker 7: and then they kind of winnow it down. 385 00:22:36,320 --> 00:22:41,040 Speaker 8: Another hook that I see is regarding jen Shaw and 386 00:22:41,080 --> 00:22:43,679 Speaker 8: the companies she worked with and the lead lists that 387 00:22:43,720 --> 00:22:46,720 Speaker 8: she sold to other companies, working in unison to scam 388 00:22:46,760 --> 00:22:49,800 Speaker 8: all these people. The way in for a lot of 389 00:22:49,800 --> 00:22:55,080 Speaker 8: the victims was almost self inflicted. They click the link 390 00:22:55,359 --> 00:22:58,120 Speaker 8: work from home, make twenty thousand dollars work from home. 391 00:22:58,240 --> 00:23:03,840 Speaker 8: So I imagine, you know human psychology. They think to themselves, well, 392 00:23:04,600 --> 00:23:07,720 Speaker 8: it's not a scam because I asked for information, I 393 00:23:07,840 --> 00:23:12,359 Speaker 8: engaged them. I started this journey of working from home, 394 00:23:12,960 --> 00:23:15,840 Speaker 8: so kind of like their defenses might be down because 395 00:23:16,119 --> 00:23:18,960 Speaker 8: it's something they invited into their lives, they initiated. 396 00:23:19,480 --> 00:23:23,239 Speaker 7: Well, I think the Internet was a huge boon to this, 397 00:23:23,760 --> 00:23:27,520 Speaker 7: precisely because people didn't really understand how the Internet worked. 398 00:23:28,040 --> 00:23:30,480 Speaker 11: And I knew just enough to be dangerous. 399 00:23:31,080 --> 00:23:35,240 Speaker 1: Yep. But in the end, jen Shaw's telemarketing scammers have 400 00:23:35,400 --> 00:23:39,440 Speaker 1: red Penny Pucket wrong. She's not taking what they did 401 00:23:39,480 --> 00:23:44,000 Speaker 1: to her lying down. Yes she's upset, and yes she's 402 00:23:44,080 --> 00:23:47,560 Speaker 1: now broke in the hole for thirty thousand dollars. She 403 00:23:47,640 --> 00:23:51,600 Speaker 1: gets depressed with draws from life, but only licks her 404 00:23:51,640 --> 00:23:53,040 Speaker 1: wounds for a couple days. 405 00:23:53,960 --> 00:23:56,040 Speaker 11: Then I got to thinking, well, now what can I do? 406 00:23:57,680 --> 00:24:01,680 Speaker 11: So I filed to the Attorney general in the state 407 00:24:01,720 --> 00:24:05,000 Speaker 11: of Kansas, and then I was told that I had 408 00:24:05,040 --> 00:24:10,280 Speaker 11: to file the company with the state that these companies 409 00:24:11,280 --> 00:24:14,760 Speaker 11: worked out of, so in this particular case, this one 410 00:24:14,800 --> 00:24:18,560 Speaker 11: was Utah. So I spent hours and hours and hours 411 00:24:18,800 --> 00:24:22,360 Speaker 11: filming out forms for all of the attorney General's offices 412 00:24:22,400 --> 00:24:26,560 Speaker 11: all over. I went to the FTC, I went in 413 00:24:26,880 --> 00:24:31,479 Speaker 11: you know, the better business hero ripoff dot com. I 414 00:24:31,560 --> 00:24:35,600 Speaker 11: did all kinds of stuff, putting out notices that these 415 00:24:35,640 --> 00:24:40,680 Speaker 11: people were scammers. They were selling a bill of goods 416 00:24:40,800 --> 00:24:45,760 Speaker 11: that wouldn't do what they said that it would do. 417 00:24:46,040 --> 00:24:48,679 Speaker 11: They just took my money and they did some cookie 418 00:24:48,760 --> 00:24:53,480 Speaker 11: cutter sites to make it appear that they were doing something, 419 00:24:54,160 --> 00:24:55,399 Speaker 11: but none of them worked. 420 00:24:57,040 --> 00:25:01,040 Speaker 1: This all goes down in twenty fourteen. Pucket has no 421 00:25:01,240 --> 00:25:06,040 Speaker 1: idea that Jenshaw and her network of telemarketing scammers are 422 00:25:06,119 --> 00:25:09,480 Speaker 1: doing what they did to her to thousands of other 423 00:25:09,600 --> 00:25:12,920 Speaker 1: people across the country. And while most of these victims 424 00:25:12,920 --> 00:25:17,040 Speaker 1: are older like Penny, who's sixty four, some victims are 425 00:25:17,040 --> 00:25:18,040 Speaker 1: in their thirties. 426 00:25:19,040 --> 00:25:21,359 Speaker 11: My name is Molly McLaughlin. 427 00:25:21,520 --> 00:25:27,760 Speaker 3: I live in Iowa and I was, unfortunately a victim 428 00:25:27,920 --> 00:25:30,439 Speaker 3: of a scam from Jenshaw. 429 00:25:30,560 --> 00:25:32,240 Speaker 11: Did not know who it was at the time. 430 00:25:33,000 --> 00:25:38,000 Speaker 1: The sophistication Jenshaw's minions employ to trick Molly is just 431 00:25:38,520 --> 00:25:39,520 Speaker 1: next level. 432 00:25:40,359 --> 00:25:42,960 Speaker 3: I personally thought I had done my research because obviously 433 00:25:43,040 --> 00:25:44,760 Speaker 3: I knew that there were scams out there. 434 00:25:46,760 --> 00:25:49,040 Speaker 1: Next time, on Queen of the Khan. 435 00:25:49,800 --> 00:25:54,080 Speaker 6: People trade on information with the Feds. Someone gets picked 436 00:25:54,160 --> 00:25:57,280 Speaker 6: up for something and goes to the FEDS. Look, yes, 437 00:25:57,320 --> 00:26:00,360 Speaker 6: I get it, but can I tell you about this. 438 00:26:01,000 --> 00:26:04,880 Speaker 1: How jen Shaw gets on the radar of homeland security 439 00:26:05,320 --> 00:26:06,920 Speaker 1: is a story for the ages. 440 00:26:07,440 --> 00:26:09,720 Speaker 9: We don't target anybody who are targeting the find We're 441 00:26:09,760 --> 00:26:12,679 Speaker 9: following the facts. We know there's a corporation that's doing this, 442 00:26:12,840 --> 00:26:15,199 Speaker 9: we know that there's organizations and people that are involved. 443 00:26:15,359 --> 00:26:18,360 Speaker 9: Because not we're starting out. Let me look at Jenshaw. 444 00:26:18,600 --> 00:26:21,240 Speaker 9: That's not what this investigation unraveled. 445 00:26:27,720 --> 00:26:31,000 Speaker 1: Portions of public statements from court records and from online 446 00:26:31,040 --> 00:26:35,320 Speaker 1: complaints were dramatized verbatim in this episode. Queen of the Khan. 447 00:26:35,520 --> 00:26:39,560 Speaker 1: The Unreal Housewife is a production of AYR Media and iHeartMedia, 448 00:26:39,560 --> 00:26:44,080 Speaker 1: hosted by me Jonathan Walton. Executive producers Jonathan Walton for 449 00:26:44,280 --> 00:26:48,879 Speaker 1: Jonathan Walton Productions and Eliza Rosen for AYR Media. Written 450 00:26:48,960 --> 00:26:54,600 Speaker 1: by Jonathan Walton, Segment producer Gregory Harvey, Senior Associate producer 451 00:26:54,840 --> 00:27:01,080 Speaker 1: Jill Pshesnik, Coordinator Melena Krowlyevsky. Sound design by Tim Mulhern, 452 00:27:01,640 --> 00:27:06,159 Speaker 1: Edited and mixed by Tim Mulhern, Supervising producer Victoria Chang, 453 00:27:06,640 --> 00:27:13,119 Speaker 1: Audio engineer Justin Longerbeam studio engineer Maximo Abraham. Mastered by 454 00:27:13,200 --> 00:27:18,760 Speaker 1: Victoria Chang. Legal counsel for AYR Media, Gianni Douglas executive 455 00:27:18,760 --> 00:27:24,000 Speaker 1: producer for iHeartMedia. Maya Howard Voice acting by Courtney Hettrick, 456 00:27:24,480 --> 00:27:30,399 Speaker 1: Milan Faxis, David Teitelbaum, and Jorge Farragut. If you're enjoying 457 00:27:30,440 --> 00:27:33,040 Speaker 1: Queen of the Khan, click that share button and send 458 00:27:33,080 --> 00:27:35,400 Speaker 1: it to your friends and family. Also, if you can 459 00:27:35,640 --> 00:27:38,640 Speaker 1: leave us a five star review, reviews really help other 460 00:27:38,680 --> 00:27:43,440 Speaker 1: listeners find us court records, police records, the Department of Justice, 461 00:27:43,560 --> 00:27:49,480 Speaker 1: Homeland Security, victim interviews, interviews with investigators, ABC News, Time Magazine, 462 00:27:49,760 --> 00:27:55,280 Speaker 1: US Weekly, TMZ, People, Access Hollywood, and Bravos. Real Housewives 463 00:27:55,280 --> 00:27:58,080 Speaker 1: of Salt Lake City were the sources used for this 464 00:27:58,200 --> 00:27:59,680 Speaker 1: season of Queen of the Khan