1 00:00:12,080 --> 00:00:15,720 Speaker 1: So can we like leave the series pass agg voices. 2 00:00:15,720 --> 00:00:19,119 Speaker 1: In two, I was at a hotel with my daughter. 3 00:00:19,360 --> 00:00:20,840 Speaker 1: I gave her fifth She said, can I go down 4 00:00:20,880 --> 00:00:22,840 Speaker 1: to the arcade. I said yes, so I gave her 5 00:00:23,480 --> 00:00:25,920 Speaker 1: fifty dollars and said, broomy change. I said us ten 6 00:00:25,920 --> 00:00:28,040 Speaker 1: dollars because she wanted to get played ten dollars on 7 00:00:28,080 --> 00:00:32,199 Speaker 1: the machines and the machine said it took you know, 8 00:00:33,120 --> 00:00:35,800 Speaker 1: up to a hundred dollars and denominations and money, and 9 00:00:35,840 --> 00:00:37,720 Speaker 1: instead of giving her money on the car, it just 10 00:00:37,920 --> 00:00:41,760 Speaker 1: ate her fifty dollars. And she went to the front 11 00:00:41,800 --> 00:00:45,240 Speaker 1: desk and she knows this voice like she's calls it 12 00:00:45,320 --> 00:00:48,160 Speaker 1: the past ac voice. And she went to the front 13 00:00:48,159 --> 00:00:50,640 Speaker 1: desk and told them what happened, and they said, yeah, 14 00:00:50,720 --> 00:00:55,600 Speaker 1: unfortunately the concession people are the gaming people aren't here 15 00:00:55,640 --> 00:00:57,440 Speaker 1: and we were checking out the next morning, and it 16 00:00:57,560 --> 00:01:00,280 Speaker 1: was like, but we will definitely escalate this matter her 17 00:01:00,320 --> 00:01:03,200 Speaker 1: and make it, you know. And she came back and 18 00:01:03,240 --> 00:01:04,760 Speaker 1: she was like, we don't have the fifty dollars and 19 00:01:04,760 --> 00:01:05,960 Speaker 1: I'm like, what do you mean my fifty? You just 20 00:01:06,040 --> 00:01:09,040 Speaker 1: lost fifty dollars. She's like they they, you know, couldn't 21 00:01:09,040 --> 00:01:10,720 Speaker 1: help us. So I went back to the desk, and 22 00:01:11,040 --> 00:01:13,640 Speaker 1: it's not what the person is saying. The person can say, 23 00:01:13,680 --> 00:01:16,200 Speaker 1: I can't just open up a drawer and give you 24 00:01:16,200 --> 00:01:18,600 Speaker 1: fifty dollars. I don't have it. It's not that they 25 00:01:18,600 --> 00:01:22,920 Speaker 1: didn't say here's fifty dollars, it's the way that things 26 00:01:22,920 --> 00:01:28,240 Speaker 1: are said. So the woman is like, yeah, um, that's 27 00:01:28,280 --> 00:01:33,280 Speaker 1: a different part of the hotel that's arcade and gaming, 28 00:01:33,800 --> 00:01:35,840 Speaker 1: and there's nothing I can really do. I'll have to 29 00:01:35,840 --> 00:01:38,959 Speaker 1: send an email to corporate and speak to a supervisor 30 00:01:39,080 --> 00:01:41,039 Speaker 1: and I'm sure they'll put it on the top of 31 00:01:41,040 --> 00:01:45,000 Speaker 1: their priority. Like but you know, if I'm behind the desk, 32 00:01:45,280 --> 00:01:50,640 Speaker 1: I would have said, wow, okay, So this is what 33 00:01:50,680 --> 00:01:52,640 Speaker 1: I'll try to do. I'm gonna talk to a manager 34 00:01:52,760 --> 00:01:55,480 Speaker 1: and we'll call you in your room and we'll try 35 00:01:55,520 --> 00:01:58,160 Speaker 1: to figure out either a credit or can we credit 36 00:01:58,160 --> 00:02:00,880 Speaker 1: your hotel room? Just something place. Yes, but people make 37 00:02:00,920 --> 00:02:03,760 Speaker 1: you feel so frustrated. It feels like they enjoy it, 38 00:02:03,920 --> 00:02:10,320 Speaker 1: like yeah, you know, like and words come out that, 39 00:02:10,440 --> 00:02:14,480 Speaker 1: you know, words like supervisor and we'll really have we'll 40 00:02:14,520 --> 00:02:19,600 Speaker 1: really try to facilitate your dilemma or this matter, words 41 00:02:19,639 --> 00:02:29,240 Speaker 1: like matter and dilemma and facilitate and um prioritize and 42 00:02:30,400 --> 00:02:33,960 Speaker 1: there was another word escalate. Well, but there are just 43 00:02:34,040 --> 00:02:35,680 Speaker 1: words that come out that are just like this, like 44 00:02:35,800 --> 00:02:41,560 Speaker 1: past agg handbook language, you know, supervisor and let me, 45 00:02:41,560 --> 00:02:45,840 Speaker 1: you know, speak to my supervisor and yeah, prioritizes a 46 00:02:45,880 --> 00:02:50,800 Speaker 1: big one circle back email. It's like a cousin to 47 00:02:50,919 --> 00:02:53,840 Speaker 1: douche douche corporate language that you know, I don't love, 48 00:02:54,360 --> 00:02:57,360 Speaker 1: So let's just leave the past act series voice. My 49 00:02:57,400 --> 00:02:58,919 Speaker 1: body was like, why did she talk to you in 50 00:02:58,960 --> 00:03:01,679 Speaker 1: the voice that she sounds like Siri and burns like 51 00:03:01,800 --> 00:03:08,080 Speaker 1: she sounds like she enjoyed it. Yeah, and they just 52 00:03:08,120 --> 00:03:11,920 Speaker 1: look at you and it's the calm. Someone remains super calm, 53 00:03:12,000 --> 00:03:15,919 Speaker 1: like there's nothing urgent about anything that's happening at this time, 54 00:03:16,080 --> 00:03:29,080 Speaker 1: just like, yes, I see, I understand. Yeah, okay, we'll 55 00:03:29,120 --> 00:03:33,440 Speaker 1: do our very best because we're Hallmark and when we 56 00:03:33,560 --> 00:03:36,680 Speaker 1: care enough to send the very best. It's just something 57 00:03:36,720 --> 00:03:39,400 Speaker 1: about it. It's like people want to get you fucking enraged. 58 00:03:39,840 --> 00:03:42,000 Speaker 1: People want to get you enraged. You're just gonna go crazy. 59 00:03:42,080 --> 00:03:44,240 Speaker 1: But I don't take the babe. I'm just like, okay, 60 00:03:44,240 --> 00:03:47,000 Speaker 1: thank you so much. By the way, the way to 61 00:03:47,080 --> 00:03:48,600 Speaker 1: out the way to pass, the way to deal with 62 00:03:48,600 --> 00:03:52,680 Speaker 1: someone being past ages out past Agham, no problem. Oh yeah, 63 00:03:52,800 --> 00:04:00,920 Speaker 1: of course, yes, wonderful. That's lovely, big low e daisy 64 00:04:00,960 --> 00:04:07,000 Speaker 1: like words are so passive aggressive. That's delightful. Thank you kindly, 65 00:04:07,920 --> 00:04:25,120 Speaker 1: best regards. So I UM had a medical procedure scheduled, 66 00:04:25,200 --> 00:04:27,160 Speaker 1: and my daughter said, but Mama, that's the night of 67 00:04:27,240 --> 00:04:30,040 Speaker 1: my concert, my school concert. And I said, oh okay. 68 00:04:30,360 --> 00:04:33,719 Speaker 1: And I made a rule years ago when I was 69 00:04:33,800 --> 00:04:37,360 Speaker 1: first separated, that I wouldn't miss school activities. I just 70 00:04:37,839 --> 00:04:42,000 Speaker 1: really really under very very rare circumstances where I guess 71 00:04:42,000 --> 00:04:44,560 Speaker 1: the school planned something a week or two before you're 72 00:04:44,600 --> 00:04:46,840 Speaker 1: coming into their school. I remember one time to view 73 00:04:47,040 --> 00:04:51,040 Speaker 1: their like bird project, or one time they were making pickles, 74 00:04:51,320 --> 00:04:52,840 Speaker 1: you know, and one of them I missed, And then 75 00:04:52,839 --> 00:04:54,400 Speaker 1: I was so ornery about it that I asked a 76 00:04:54,400 --> 00:04:56,479 Speaker 1: teacher if I could do a private walk through to 77 00:04:56,480 --> 00:04:59,360 Speaker 1: see Burn's project with her. UM. But you know, it's 78 00:04:59,400 --> 00:05:02,480 Speaker 1: meaningful to them that we come to these things, just 79 00:05:02,680 --> 00:05:04,880 Speaker 1: that they know that you're there. It's it's just knowing 80 00:05:04,920 --> 00:05:08,520 Speaker 1: that you're there. But what a scam. So I go 81 00:05:08,640 --> 00:05:12,520 Speaker 1: to my daughter's concert and this is no one's fault. 82 00:05:12,520 --> 00:05:15,040 Speaker 1: I drive, you know, an hour to get there, and 83 00:05:15,320 --> 00:05:17,280 Speaker 1: I walk in and like you're dropping for see, it's 84 00:05:17,279 --> 00:05:19,880 Speaker 1: it's packed. And I get my seat and I can't 85 00:05:19,920 --> 00:05:22,400 Speaker 1: find her. It's commute, it's like to catch a predator. 86 00:05:22,400 --> 00:05:24,640 Speaker 1: I'm looking out. I can't see anything. I can't see 87 00:05:24,640 --> 00:05:31,040 Speaker 1: her in the sea of kids in the musical uh instrument, 88 00:05:32,720 --> 00:05:39,400 Speaker 1: giant crowd with the chorus, and I I don't I'm nervous. 89 00:05:39,400 --> 00:05:41,160 Speaker 1: I'm gonna miss it. And then so I see one 90 00:05:41,160 --> 00:05:42,520 Speaker 1: of her friends and then they say she's sitting in 91 00:05:42,560 --> 00:05:44,120 Speaker 1: the front because I guess she hasn't gone up yet. 92 00:05:44,279 --> 00:05:46,919 Speaker 1: Now we're watching another grade that's up, so watching the 93 00:05:46,960 --> 00:05:49,920 Speaker 1: other grade, and then our kids go up, and then 94 00:05:50,040 --> 00:05:53,599 Speaker 1: she is. I can't see her, like she's behind. She's 95 00:05:53,680 --> 00:05:55,480 Speaker 1: like the third rose, so she's behind, and she's probably 96 00:05:55,480 --> 00:05:58,039 Speaker 1: behind like the teacher or tuba like she I can't 97 00:05:58,040 --> 00:05:59,840 Speaker 1: really see her. So the friend next to me says, oh, 98 00:05:59,839 --> 00:06:02,080 Speaker 1: I think that's her. She has the blue dress. Thank god, 99 00:06:02,120 --> 00:06:03,760 Speaker 1: she was wearing a blue dress. Tell your kids to 100 00:06:03,800 --> 00:06:09,599 Speaker 1: wear bright like like neon orange yellow day glow, bright 101 00:06:09,720 --> 00:06:12,159 Speaker 1: royal blue collars. Because I could see her legs. So 102 00:06:12,200 --> 00:06:14,359 Speaker 1: I saw her leg I don't know. I know that 103 00:06:14,400 --> 00:06:16,320 Speaker 1: she plays the flute because I've heard her at home, 104 00:06:16,760 --> 00:06:20,560 Speaker 1: but she could play the banjo or like literally the 105 00:06:20,600 --> 00:06:22,719 Speaker 1: harmonica for all I know. Because I didn't see anything. 106 00:06:22,720 --> 00:06:25,600 Speaker 1: I didn't see anything. I didn't see her. I don't 107 00:06:25,600 --> 00:06:29,760 Speaker 1: know that she saw me. Then she's over, so I'm 108 00:06:29,920 --> 00:06:31,920 Speaker 1: walking out of the audience. Other parents, I guess they're staying. 109 00:06:31,920 --> 00:06:33,880 Speaker 1: They have other kids there. Some people are leaving like 110 00:06:34,320 --> 00:06:38,479 Speaker 1: it's she's done, so they come off the stage. So 111 00:06:38,520 --> 00:06:40,120 Speaker 1: now she's sitting in the front and I go up 112 00:06:40,400 --> 00:06:43,640 Speaker 1: and I, you know, see her embarrassing her of course, 113 00:06:43,680 --> 00:06:45,840 Speaker 1: like campering flowers would be a loser or anything. I'm 114 00:06:45,880 --> 00:06:48,320 Speaker 1: the worst of these events. I said, I love you, 115 00:06:48,400 --> 00:06:51,560 Speaker 1: and she said I stay, Mama, stay okay. So now 116 00:06:51,600 --> 00:06:53,400 Speaker 1: I go in the in the boels of the school building. 117 00:06:53,400 --> 00:06:58,039 Speaker 1: I'm just standing there and it's another hour easy, so 118 00:06:58,080 --> 00:07:02,680 Speaker 1: I'm listening to music. I'm on my phone, and then 119 00:07:02,760 --> 00:07:04,520 Speaker 1: I see it. They come out and I see her 120 00:07:04,520 --> 00:07:06,440 Speaker 1: come walk past them so excited, like it's like seeing 121 00:07:06,440 --> 00:07:08,800 Speaker 1: the Beatles backstage, like I saw a I got eyes 122 00:07:08,880 --> 00:07:11,560 Speaker 1: on her whisks by me like she doesn't even know me. 123 00:07:11,840 --> 00:07:13,760 Speaker 1: I asked somebody else, where's everyone going. They said, oh, 124 00:07:13,760 --> 00:07:16,640 Speaker 1: they're going to put their instruments away. I'm like, oh, okay, great. 125 00:07:17,080 --> 00:07:19,560 Speaker 1: I never see her again. Okay, like she could have 126 00:07:19,600 --> 00:07:21,680 Speaker 1: been missing at that point. So I'm like, wait, I 127 00:07:21,760 --> 00:07:23,840 Speaker 1: just it was twenty minutes later. I thought she's in there. 128 00:07:23,880 --> 00:07:26,920 Speaker 1: Maybe she's putting the music paper away, maybe they're getting organized, 129 00:07:26,920 --> 00:07:29,280 Speaker 1: maybe they got a pep talk. I don't know. So 130 00:07:29,760 --> 00:07:32,280 Speaker 1: now I'm standing. So now I'm like three hours into 131 00:07:32,320 --> 00:07:34,480 Speaker 1: this thing. I've seen her knee and and and a 132 00:07:34,680 --> 00:07:38,880 Speaker 1: like a tiny piece of blue cloth, and so she 133 00:07:38,960 --> 00:07:42,080 Speaker 1: never comes back. So finally, after such an eternity, I'm 134 00:07:42,120 --> 00:07:43,920 Speaker 1: waiting in the hall, other people's kids are coming up. 135 00:07:44,160 --> 00:07:47,600 Speaker 1: She walks a, Mama, where were you are you talking about? 136 00:07:47,600 --> 00:07:49,440 Speaker 1: She because everyone's out, all the parents outside of because 137 00:07:49,440 --> 00:07:51,120 Speaker 1: a lot of parents in here. You you said to 138 00:07:51,200 --> 00:07:53,640 Speaker 1: wait right here, you would going to put your instrument away. 139 00:07:53,640 --> 00:07:56,600 Speaker 1: I never saw you again. So then we walk outside 140 00:07:58,080 --> 00:08:01,880 Speaker 1: and we and she's like, okay, bye bye, Mama. I'm I, oh, 141 00:08:02,720 --> 00:08:04,800 Speaker 1: I don't I don't understand. I feel like, leave money 142 00:08:04,800 --> 00:08:07,280 Speaker 1: on the bedside. I was there for I saw nothing, 143 00:08:07,360 --> 00:08:10,040 Speaker 1: nothing happened, Like what why what and then an hour home. 144 00:08:10,680 --> 00:08:14,960 Speaker 1: It was literally three and a half hours. And I 145 00:08:15,000 --> 00:08:18,600 Speaker 1: don't know. It's just say I don't understand. I don't understand. 146 00:08:18,480 --> 00:08:20,600 Speaker 1: Did someone send someone to rob my house? This is 147 00:08:20,640 --> 00:08:23,600 Speaker 1: the value of going there. I don't know. I'm like, Brian, 148 00:08:23,680 --> 00:08:26,160 Speaker 1: I could have taken you to Paris for lunch, like 149 00:08:26,240 --> 00:08:29,400 Speaker 1: I could have had oh Ma kase sushi. But you know, 150 00:08:29,560 --> 00:08:31,760 Speaker 1: we support our kids and it's them knowing we're there, 151 00:08:32,000 --> 00:08:35,120 Speaker 1: and it's you know, it's half a scam. And literally 152 00:08:35,920 --> 00:08:38,320 Speaker 1: couldn't have picked her out of a line up up 153 00:08:38,360 --> 00:08:40,040 Speaker 1: there no idea. I could have been York, could have 154 00:08:40,080 --> 00:08:46,800 Speaker 1: been someone else's kid, have no idea. Oh my god, 155 00:08:46,800 --> 00:08:49,280 Speaker 1: if somebod who works with me every time you call 156 00:08:49,400 --> 00:08:52,360 Speaker 1: it says this person has a voicemail that has not 157 00:08:52,440 --> 00:08:57,400 Speaker 1: been set up yet? What? What? Like? Why? You know? 158 00:08:57,480 --> 00:09:00,640 Speaker 1: People who are just so like clueless about technology And 159 00:09:00,720 --> 00:09:02,400 Speaker 1: I'm not good at it, believe me so when I'm 160 00:09:02,400 --> 00:09:05,040 Speaker 1: saying this, it's scary. But people who really are just 161 00:09:05,200 --> 00:09:07,320 Speaker 1: not great at technology. This is a person that I 162 00:09:07,360 --> 00:09:11,360 Speaker 1: will text something and then say like we really should 163 00:09:11,360 --> 00:09:13,920 Speaker 1: discuss that, and then they'll pick up the phone go, Hi, 164 00:09:14,800 --> 00:09:19,439 Speaker 1: we what I'm confused. I'm like, what do you mean? 165 00:09:19,520 --> 00:09:23,080 Speaker 1: Just look up three three little bubble texts. It's right there. 166 00:09:24,040 --> 00:09:27,200 Speaker 1: Oh so scrolling up, like, yeah, yeah, it was just 167 00:09:27,200 --> 00:09:29,800 Speaker 1: something we just mentioned a couple of and then and 168 00:09:29,840 --> 00:09:34,080 Speaker 1: then this person will email me something at four two 169 00:09:34,200 --> 00:09:38,000 Speaker 1: and four four. I picked up the phone like, Hi, yeah, 170 00:09:38,000 --> 00:09:40,280 Speaker 1: that's a great idea. Wait what what I'm so, I'm 171 00:09:40,320 --> 00:09:43,000 Speaker 1: just kidda, what's We're confused? I'm like, but the email 172 00:09:43,000 --> 00:09:44,439 Speaker 1: you just sent me right now, I haven't spoken to 173 00:09:44,520 --> 00:09:46,040 Speaker 1: a corresponden to you since then. I'm calling you to 174 00:09:46,040 --> 00:09:48,880 Speaker 1: say yes, I agree. Just some people are tech challenge 175 00:09:48,960 --> 00:09:51,400 Speaker 1: Those are the people who you know, have phones that 176 00:09:51,480 --> 00:09:54,200 Speaker 1: don't line up with everybody else's. It's always coming up 177 00:09:54,360 --> 00:09:56,520 Speaker 1: green on your phone. They always have like a phone 178 00:09:56,520 --> 00:09:58,439 Speaker 1: problem with someone else. These are these are the tech 179 00:09:58,520 --> 00:10:00,200 Speaker 1: challenge people. They're bad tech carm ros.