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Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally

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Speaker 1: recognized auto expert trusted by mechanics, weekend wrenchers and vehicle

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Speaker 1: owners alike. Ron brings over forty years of hands on

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Speaker 1: experience and deep industry insight to help you understand your vehicle.

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Speaker 1: Join the Conversation live every Saturday from two to four

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Speaker 1: pm Eastern by calling eight five five five six zero

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Speaker 1: nine nine zero zero. That's eight five five five six

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Speaker 1: zero ninety nine hundred, your direct line to honest answers

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Speaker 1: and practical advice. Looking for more, visit cardoctorshow dot com

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Speaker 1: for past episodes, repair tips, and Ron's latest insights, and

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Speaker 1: be sure to subscribe to The Car Doctor YouTube channel

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Speaker 1: for exclusive videos, real repair footage and more. Now start

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Speaker 1: your enginies. The Car Doctor is into garage and ready

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Speaker 1: to take your call.

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Speaker 2: Let me start off by saying hello, and I hope

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Speaker 2: you're having me a great weekend. We're happy to be

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Speaker 2: here with you, and I want to point out also

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Speaker 2: down around the bottom of the hour, Spureau morgianis is

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Speaker 2: coming buy from BG Fuel Systems. Spiro is coming in

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Speaker 2: more to really talk to us about getting your car

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Speaker 2: ready for summer. We thought this being a holiday weekend,

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Speaker 2: everybody's driving and you know, did you notice it used

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Speaker 2: to be I was saying this to someone the other

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Speaker 2: day that did you notice that? You know, TV used

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Speaker 2: to put somebody on and they would talk about getting

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Speaker 2: your car ready for summer and getting your car ready

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Speaker 2: for long trips, and we used to talk more about

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Speaker 2: getting your vehicle ready. There's less and less place as well.

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Speaker 2: We do it, but that's who we are. I'm just

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Speaker 2: surprised that nobody else really talks about this anymore. But

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Speaker 2: yet you see more and more cars broken down on

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Speaker 2: the side of the road, it seems so Sparro will

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Speaker 2: be coming by, give us some pointers on you know,

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Speaker 2: let somebody else yell at you for a while about

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Speaker 2: how to take care of your car. So we're gonna

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Speaker 2: do that where It was always a good time with Spirow.

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Speaker 2: I enjoyed talking with him. But right now, let's do

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Speaker 2: what we'd like to do best. As I always say,

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Speaker 2: let's open up the phones and go talk to Mary

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Speaker 2: Beth in Kentucky. Mary Beth, welcome to the Car Doctor.

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Speaker 2: I'm Ron and Andy, and how can I help Hi?

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Speaker 3: Ron, thanks for taking my car you're welcome. I'm a

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Speaker 3: kind of at a cross right now. I've got a Honda

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Speaker 3: to eleven CRV. It's about two hundred and sixty five

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Speaker 3: thousand miles on it, but it's getting to the point

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Speaker 3: where needs some major repairs. I had the catalytic converter

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Speaker 3: change three years ago and got another sixty five thousand

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Speaker 3: miles out of that, but now they're telling me it's

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Speaker 3: dunked up and needs to be replaced again. In my car,

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Speaker 3: I noticed it doesn't really have a lot of get

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Speaker 3: up and go. I have to really try to get

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Speaker 3: up a hill, and once I can get up the hill,

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Speaker 3: then it'll kind of pick up and go. But it's

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Speaker 3: kind of reving a lot too, like maybe it's having

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Speaker 3: a hard time getting a gear. And then also the

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Speaker 3: transmission fluid is going out of it, so we ended

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Speaker 3: up adding about two quarts of transmission fluid to it.

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Speaker 3: So I have a feeling what I thought was oil

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Speaker 3: leaking out has always been transmission fluid. So my problem

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Speaker 3: is my car said be fourteen years old in September.

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Speaker 3: Now is it really worth doing the repairs at this

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Speaker 3: point point in it? And when I talked to my

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Speaker 3: mechanic talked about getting a new car. The last thing

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Speaker 3: he said to me was, do not get a CBT

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Speaker 3: or a turbo? Well, pretty much everything has that on it.

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Speaker 3: I feel like I can't go with the new Honda

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Speaker 3: CRV because it has both a CVT and a turbo.

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Speaker 3: And I do know that Honda's got parts that they

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Speaker 3: can fix the CBT a little bit easier than other brands,

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Speaker 3: but it still scares me that it's got the turbo

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Speaker 3: on it too. The only two cars that I can

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Speaker 3: see that do not have CBT or the UH turbo

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Speaker 3: is a Rare four or a mos To c X five. Okay,

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Speaker 3: as far as cars that I'm interested in, So.

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Speaker 2: You did You did that really well, all in one breath.

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Speaker 2: I was listening.

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Speaker 3: Good.

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Speaker 2: You ever come to New Jersey. You can sit and

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Speaker 2: talk to Kathy. What I want to say is, first

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Speaker 2: of all, I agree, I think it's time to replace

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Speaker 2: the eleven because out of everything you said to me, Mike,

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Speaker 2: concern is why is the catalytic converter? It sounds like

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Speaker 2: it's clogged up, you know? Is the engine burning oil?

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Speaker 2: Is this car using oil at all?

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Speaker 3: I was loosed about a quarter every four thousand mile, right.

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Speaker 3: I was trying to change that by getting the oil changed,

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Speaker 3: you know at you know three or four thousand mile.

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Speaker 2: Right, Well, the issue there is so it's got an

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Speaker 2: oil consumption issue. That's not terrible at two hundred and

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Speaker 2: sixty thousand miles. So the catalytic converter when it was replaced,

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Speaker 2: was it an aftermarket cat or an oe Honda cat?

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Speaker 3: No, it was an aftermarket right, So, and I also

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Speaker 3: had the rear one changed out like last year.

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Speaker 2: So three years, three to five years is typical aftermarket

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Speaker 2: cat life. It's and that's just partly because of the size.

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Speaker 2: It could also be due to the age of the vehicle,

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Speaker 2: the engines not one hundred percent. So you know, let's

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Speaker 2: let's let's let's go forward, right, It's this is a

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Speaker 2: this is a classic case of what if if the

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Speaker 2: transmission failed and it sounds like it's having its problems

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Speaker 2: and it's five grand to put a trans in that

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Speaker 2: vehicle or four grand to put a trans in that vehicle,

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Speaker 2: would you do it?

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Speaker 3: No?

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Speaker 2: No, So we're done. So now we've I got to

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Speaker 2: go find another car. Just about everything today is going

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Speaker 2: to be CVT in turbo. Your mechanic is absolutely one

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Speaker 2: hundred percent right. Would I stay away from it? No?

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Speaker 2: I would be very picky though, on whose brand I

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Speaker 2: would purchase. All Right, you know, I think you're in

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Speaker 2: the right ballpark with Honda or Toyota. I don't think

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Speaker 2: you can go wrong there. The other vehicle that I, well,

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Speaker 2: I used to like, I don't know if I like

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Speaker 2: them as much anymore. I still think the Ford Escape

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Speaker 2: is a great product. I still see some problems with

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Speaker 2: some of the other product line that Ford has out,

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Speaker 2: but I think the Escape has really earned a good reputation.

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Speaker 2: So I would look closely at that. Are you purchasing

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Speaker 2: this new or you're going to buy something two to

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Speaker 2: three years old.

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Speaker 3: Part of the problem is when you look at something

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Speaker 3: that's two or three years old, that the price is

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Speaker 3: just about the same as buying a new YEP.

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Speaker 2: That's fair.

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Speaker 3: I'm the type of person I keep my car till

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Speaker 3: I run it to the ground.

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Speaker 4: Right.

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Speaker 3: So now, my far before this was also Honda CRB

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Speaker 3: that I got two hundred thousand miles and ten years

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Speaker 3: out of, but that ended up getting in an accident,

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Speaker 3: and so I couldn't take it anything further than two

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Speaker 3: hundred thousand miles.

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Speaker 2: So let me poling.

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Speaker 3: With the CBT and halving the maintenance every thirty to

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Speaker 3: sixty thousand miles. We've got to have the fluid all

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Speaker 3: flushed out.

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Speaker 2: But that's you know what, Listen, there isn't a vehicle

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Speaker 2: out there today where trans service isn't isn't critical like that, Okay,

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Speaker 2: And that's and that's just that's just that's just part

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Speaker 2: of the animal now. So I think just as important

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Speaker 2: a question. And you're asking all the right questions and

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Speaker 2: thinking all the right things, Mary Beth, more so than

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Speaker 2: most people. I gotta tell you is talk to your mechanic.

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Speaker 2: What's he most comfortable working on? What is he gear between?

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Speaker 3: He's pushing kiya, kiya, kiya. And then when I was

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Speaker 3: leaving it, his son was like, do not get a kiya. Yeah,

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Speaker 3: I'm not let me conflict it.

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Speaker 2: Yeah. Kia, you know, Kia and Hyundai. I both lump them.

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Speaker 2: I lump them both together. To me, they were a

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Speaker 2: great four to six year vehicle. I don't I don't

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Speaker 2: see a longer lifespan than that. And that's just listen,

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Speaker 2: everybody's got a different experience.

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Speaker 4: You know what.

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Speaker 2: The question I would ask your mechanic though, is is

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Speaker 2: he geared up? Could he handle working on a new Honda?

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Speaker 2: Is his scan tool updated to that? And does he

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Speaker 2: have more than one scan tool? And I think that's

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Speaker 2: a fair question for everybody's mechanic. What what what is

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Speaker 2: that shop geared towards? What do they have the ability

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Speaker 2: technology wise to work on if they if they trot

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Speaker 2: out this, you know, one scan tool and go here

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Speaker 2: it is this is what we use. Yeah, that's not enough.

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Speaker 2: Most shops today, in my opinion, needs somewhere between three

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Speaker 2: and five different scan tools. Some of the bigger shops,

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Speaker 2: some of the more technologically advanced shops are going to

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Speaker 2: have upwards are seven or eight. It's just it's just

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Speaker 2: part of the process. It's just what we have to

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Speaker 2: do now.

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Speaker 3: And another question to me then my understanding with the

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Speaker 3: M four maybe the mods just C X five. I

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Speaker 3: thought they were stealed transmissions that were lifetime, so you

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Speaker 3: didn't never had to fool with the transmission fluid? Am

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Speaker 3: I wrong? Yeah?

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Speaker 2: I don't. I I've never I've never found a transmission

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Speaker 2: that was technic. I guess there might be one or

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Speaker 2: two out there. Somebody's gonna write me a letter and

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Speaker 2: tell me I'm wrong, because they love to do that.

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Speaker 2: But I've never seen a transmission that can't be serviced.

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Speaker 2: Everything has quote unquote lifetime fluid in it. Talk to

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Speaker 2: any manufacturer, all right, but in the real world, we

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Speaker 2: typically change Toyota WS fluid at the fifty to sixty

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Speaker 2: thousand mile mark. We change Honda CVT fluid at the

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Speaker 2: fifty to sixty thousand mile mark. Some of the Hondas

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Speaker 2: we're doing every thirty. Some of the Hondas are required

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Speaker 2: by Honda to be changed every twenty to thirty. It's crazy,

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Speaker 2: but you know, this is what we're dealing with. This

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Speaker 2: is the product that's out there right now, so there's

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Speaker 2: not a lot you can do to get away from it.

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Speaker 3: Somebody said, the reason why they're doing these turbos and

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Speaker 3: the CBTs is because everybody's screaming they want more fuel efficiency,

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Speaker 3: and this is how they're answering that. So it sounds

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Speaker 3: to me like if I don't, if I do get

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Speaker 3: a car without the CBT or the turbo, that I

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Speaker 3: can at least maybe feel like I'm driving something that

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Speaker 3: I feel like I can get my mileage and my

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Speaker 3: years out of it. And one thing I'm scared about

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Speaker 3: the c X five is I heard an earlier caller

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Speaker 3: talking about that electric start. And my husband is deaf,

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Speaker 3: and I do not trust that he would hear any

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Speaker 3: bells or whistles going off if he's coming in the

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Speaker 3: house and got something else on his mind and leaving

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Speaker 3: that car running in the garage. We know two people

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Speaker 3: now that have passed away from accidentally leaving their or death,

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Speaker 3: but left their cars on in their garages and didn't know,

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Speaker 3: and you know, the house ended up filling up with

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Speaker 3: the carbonoxide. So I'm kind of leaning more towards the

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Speaker 3: Red foard than the the MASDA Seex five. Just reason.

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Speaker 2: Yeah, I like listen, it's it's it's no secret. I

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Speaker 2: always look at culture of repair, and I think Toyota's

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Speaker 2: got a very good culture of repair where they tend

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Speaker 2: to want to try and help their customers and people

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Speaker 2: that purchase the vehicles and try to take care of them.

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Speaker 2: So you know, if you can find a RAFT four

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Speaker 2: that fits your needs, by all means, all right, by all.

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Speaker 3: Means question, what about hybrids? I'm scared of the hybrid

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Speaker 3: in the battery.

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Speaker 2: I don't think I don't think you're a hybrid customer.

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Speaker 2: I really don't. No, well it's not that you're not, no, not,

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Speaker 2: no offense intended. You're not a technology person, all right,

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Speaker 2: you're not. You know, you're not somebody that wants to

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Speaker 2: deal with you know, the complications of a hybrid if

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Speaker 2: and when it fails, having to get it repaired, having

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Speaker 2: to deal with the dealership, and you got to ask

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Speaker 2: your mechanic, and you deal with hybrid. I think I

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Speaker 2: think you're a good old fashioned you know, get in

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Speaker 2: the car, drive at nuts and bolts, which is great.

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Speaker 2: I'm kind of there with you because at the end

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Speaker 2: of the day, all these cars do is go from

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Speaker 2: point A to point B, and I just want to

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Speaker 2: get there safe and sound. So I think the raft four,

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Speaker 2: if that fits your other ticks your boxes by all means.

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Speaker 4: Do that.

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Speaker 2: Good luck to you, Mary Beth. Let us know what

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Speaker 2: you end up doing. We're always curious to hear. I'm

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Speaker 2: running ny in the car. Doctor. I'll be back right

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Speaker 2: after this. Let's go to Maryland and talk to Jeremy. Jeremy,

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Speaker 2: welcome back, sir. What's going on today?

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Speaker 5: Oh? Not much? Appreciate you having me. I stuck a

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Speaker 5: battery on my sister's twenty twelve Chevy Cruise, and about

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Speaker 5: a day later, I was crawling underneath it, as I

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Speaker 5: often have to with that car with one hundred and

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Speaker 5: fifty thousand miles, and man, it's like something was leaking.

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Speaker 5: I was cursing the shop that had just done some

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Speaker 5: work on it, and I was like, man, you can't

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Speaker 5: get good help all this. And then I realized it was.

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Speaker 5: I went to wipe it off with some paper towel

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Speaker 5: and the paper towel started to dissolve in my hands,

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Speaker 5: like that ain't good. And it turned out this the

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Speaker 5: new battery from you know, Advance Auto. Like I don't

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Speaker 5: know if you've ever encountered it. I was just curious

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Speaker 5: if you have. It was just ching acid like crazy,

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Speaker 5: to the point where it even like started to soften

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Speaker 5: and melt in electrical connectors that are underneath.

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Speaker 2: Yeah, internal internal short in the battery.

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Speaker 5: Bummer. Man, I've never really sucked. They can give me

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Speaker 5: a new one the next day, you know. But I'm like, man,

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Speaker 5: I hope you know God all it really causes damage, no.

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Speaker 2: Causes damage, And you know, you start looking. There's certain

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Speaker 2: car models out there where they put and this is

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Speaker 2: the manufacturer's fault where they'll put the main engine controller

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Speaker 2: or a body module right next to or underneath the battery.

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Speaker 5: Yes, sir, yes.

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Speaker 2: Brother, what's next? Like wow, you know you can so

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Speaker 2: it's it's just so important.

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Speaker 5: But you know, this is started, it started to melt.

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Speaker 5: The main transmission connector is right underneath it.

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Speaker 2: Right right, well, and this is all this all comes

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Speaker 2: under the heading of you know why you don't take

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Speaker 2: your parts to a to a parts house or to

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Speaker 2: a mechanic and say here, put them in, because the

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Speaker 2: mechanic is then libel. You know, you did it on

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Speaker 2: your own, so you're okay, you understand the implications of

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Speaker 2: of of what happened and why, and you solved it.

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Speaker 2: And that's that's that's rightfully correct. It's this is one

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Speaker 2: of the reasons why somebody wants to bring me parts

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Speaker 2: or any shop as far as I'm concerned, should be

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Speaker 2: answering the same way. It's the liability, and it's it's

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Speaker 2: it's always the liability from a place you don't expect it.

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Speaker 2: You know. One of the one of the worst crimes

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Speaker 2: in this industry is and I'm not I'm not lecturing you, Jeremy,

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Speaker 2: don't misunderstand me. Is is the preconceived notions that people

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Speaker 2: have on how auto repairs should come off because their

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Speaker 2: father told them this way, or their their uncle who

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Speaker 2: used to be in the business. And you know, this

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Speaker 2: business always keeps you on your toes. There's always another

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Speaker 2: thing coming around the bend that makes you look and

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Speaker 2: go huh, you know. And I'm still having had days

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Speaker 2: fifty three years in so it's it's been a long

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Speaker 2: string and trip. As the saying goes that, you've got

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Speaker 2: to worry. You know, what if that vehicle, what if

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Speaker 2: you hadn't noticed it?

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Speaker 5: And man, I'm telling you, my sister would have been

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Speaker 5: out driving somewhere in the middle of the freaking night,

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Speaker 5: and then you got nothing.

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Speaker 2: Right right, you know, And and that's and that's another

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Speaker 2: concern too. I was gonna and let me I'm gonna

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Speaker 2: interject here if I can put this on top of

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Speaker 2: your call, and I know you won't mind. I've got

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Speaker 2: a letter here from Mica up in Maine. He's asking

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Speaker 2: me about start stop technology and it's it's sort of

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Speaker 2: it rides with what you're saying when you get in

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Speaker 2: your vehicle. When I get in my vehicle and it starts,

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Speaker 2: I want to know that it's going to stay running

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Speaker 2: until I physically turn off the key. I want, I

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Speaker 2: want that safety and security thing. Your sister's and her cruise,

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Speaker 2: you know, at night, after eight o'clock it's dark. You

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Speaker 2: want to know that she's on the road in a safe,

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Speaker 2: sound vehicle. I got a letter here from Micah where

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Speaker 2: he's talking about start stop and what do I think.

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Speaker 2: I'm not a fan of start stop just for that reason.

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Speaker 2: Imagine your sister is in this vehicle and it's a

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Speaker 2: start stop vehicle and the battery fails and she pulls

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Speaker 2: up to a traffic light on a on a in

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Speaker 2: a dark, deserted road or a rural area, and the

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Speaker 2: car shuts off, expecting it to restart thirty seconds later

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Speaker 2: when the light changes, and it doesn't because it's a

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Speaker 2: bad battery. Then what do you do?

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Speaker 5: Or like some bad neighborhood, right, or.

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Speaker 2: Some bad neighborhood, and you know that becomes an issue.

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Speaker 2: So you know, all this technology is great, And this

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Speaker 2: is right in line with Mary bethrom Kentucky who just

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Speaker 2: called right, all the technology is great until it isn't

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Speaker 2: and and and then who pays the piper and at

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Speaker 2: what cost? I still think cars were you know, the

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Speaker 2: original intention of an automobile was point A to B

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Speaker 2: basic transportation. After that, travel at your own peril. And

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Speaker 2: I don't know that we need all the bells and

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Speaker 2: whistles that we have on these vehicles, because we surely

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Speaker 2: have have pushed vehicles to the point where the price

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Speaker 2: tags are just insane.

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Speaker 5: I was, well, and that's why she just had a

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Speaker 5: bunch of work done to it is like two thousand dollars.

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Speaker 5: But I told her, I was like, you know, if

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Speaker 5: you get another year out of that, you're already ahead,

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Speaker 5: you know, right.

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Speaker 2: Yeah, because look at the price of cars they've the industry,

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Speaker 2: I think, And I know we're way off topic here,

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Speaker 2: but I know you, Jeremy, you and I enjoyed yacking that.

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Speaker 2: I really think that they have pushed the price of

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Speaker 2: automobiles to the point where it's, you know, a new

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Speaker 2: vehicle is out of reach of the average consumer. And

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Speaker 2: some of these cars are just are just phone numbers.

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Speaker 2: A friend was showing me his new Cadillac CT five

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Speaker 2: XT five, whatever the heck it is, the four door

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Speaker 2: Fancy one hundred and twelve thousand dollars Cadillac. Oh yeah,

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Speaker 2: you know, and the least payment is only eighteen hundred

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Speaker 2: dollars a month for three years. And I went, are

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Speaker 2: you kidding me?

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Speaker 5: A mortgage payment?

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Speaker 2: Ah? God, no, it's not even a mortgage payment anymore.

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Speaker 2: But that's a whole nother that's a whole other problem.

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Speaker 2: But you get my point so well, and listening, I'm

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Speaker 2: glad you caught it, you know, wash the frame down,

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Speaker 2: get it, hit it with a bunch of good water

355
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Speaker 2: and scrub it all off, and you know, and obviously

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Speaker 2: I'm sure you were wearing gloves and safety protection.

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Speaker 5: Do what's that first?

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Speaker 2: Yeah? Uh yeah, that's and there's and there, you know,

359
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Speaker 2: and if you want, you can get designer jeans if

360
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Speaker 2: you just touch your pants now after you touch the water,

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Speaker 2: because that'll put holes in it faster than.

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Speaker 4: You know what.

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Speaker 2: So be careful. Jeremy, always interesting and always great phone calls.

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Speaker 2: Always a pleasure to talk to you, sir. Hey, coming

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Speaker 2: up next, Spirit Morianas from BG Fuel Systems. Is your

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Speaker 2: car summer ready? What are some of the things you

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00:17:30,800 --> 00:17:32,959
Speaker 2: can do to get it there if it's not, And

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Speaker 2: just a good general fun conversation. Always a good time

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Speaker 2: with Spiro. I'm running any in the Car Doctor. We'll

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Speaker 2: be back right after this. One of my favorite subjects

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Speaker 2: is talking about cars, obviously, but summer's here and with

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Speaker 2: it comes summer road trips and it becomes a case

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Speaker 2: of have you done enough? And I thought it would

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Speaker 2: be fun to reach back out to Spiro Morianis. He's

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Speaker 2: from BG Products. He's a training man manager. Spiro is

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Speaker 2: always fun to talk to. I always enjoy having our

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Speaker 2: conversations together, and we've brought them back today to talk

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Speaker 2: about that and other things. Spiro, Welcome back to the

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Speaker 2: Car Doctor, sir. It's a pleasure.

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Speaker 4: Hey, thank you for having me. It's an honor.

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Speaker 2: Summer's here. Uh, summer road trips right there, right around

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Speaker 2: the corner. And if you were going to talk to

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Speaker 2: the listeners today and tell them, you know, what should

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Speaker 2: they do to get their vehicles ready for summer travel.

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Speaker 2: I've said it more than a few times, and now

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Speaker 2: it's your turn. What do you think? Spirou?

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Speaker 4: Oh gosh, thank you, I love the question. You know

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Speaker 4: something something we do in training? Oh gosh, whether it's

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00:18:32,359 --> 00:18:36,439
Speaker 4: with end users or shops technicians, we always train in

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Speaker 4: to and advise the guys, like you know, every every customer,

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00:18:39,240 --> 00:18:41,520
Speaker 4: everybody drives their car differently. You know, you and I

392
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Speaker 4: drive our cars differently. Some people may have more highway commuting,

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Speaker 4: some have stop and go. But with summer summer here,

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Speaker 4: there's a lot more road trips, a lot more miles

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Speaker 4: put on cars. So my my advice I always give,

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00:18:52,280 --> 00:18:55,600
Speaker 4: especially to the listeners, is you know, make sure your

397
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Speaker 4: oil's changed. Obviously, your tires are checked for tread for

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Speaker 4: you know, for pressures. But request a multipoint inspection when

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Speaker 4: you go into your shops if they're not automatically doing this.

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Speaker 4: And the reason why I really put emphasis on that

401
00:19:08,240 --> 00:19:10,360
Speaker 4: is again, every car is driven differently, but this way

402
00:19:10,400 --> 00:19:13,240
Speaker 4: it gives you a real time health report on your vehicle,

403
00:19:13,280 --> 00:19:15,239
Speaker 4: so you know, you may have and I tell them,

404
00:19:15,280 --> 00:19:18,160
Speaker 4: you know, please check our transmission, fluid check for cool

405
00:19:18,200 --> 00:19:20,720
Speaker 4: acidity check, you know, again, check the vitals to make

406
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Speaker 4: sure that we are good to go for the next

407
00:19:22,400 --> 00:19:25,840
Speaker 4: three four months of summer travel. And because that inspection

408
00:19:26,000 --> 00:19:28,399
Speaker 4: is going to really tell the honest truth of what

409
00:19:28,440 --> 00:19:30,199
Speaker 4: that condition of that vehicle is and what and what

410
00:19:30,240 --> 00:19:32,520
Speaker 4: it needed and whatever is recommended, I'd say proceed at

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Speaker 4: that point in time. That way, you're really tailoring it

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00:19:35,400 --> 00:19:38,840
Speaker 4: to what that specific car needs. So outside of and

413
00:19:39,040 --> 00:19:42,840
Speaker 4: basic maintenance oil changes, you know, making sure everything's working properly.

414
00:19:42,920 --> 00:19:45,600
Speaker 4: This is a great way of being proactive and maintenance

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Speaker 4: to make sure you've got a summer trouble free.

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Speaker 2: Driving vehicles have gotten better, right would you agree with that?

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Speaker 5: Yes?

418
00:19:51,320 --> 00:19:54,320
Speaker 2: Yes, and they continue to get better each and every year.

419
00:19:54,359 --> 00:19:57,440
Speaker 2: They really do. So people say, well, you know, I

420
00:19:57,480 --> 00:19:59,000
Speaker 2: don't need a tune up. There is no such thing

421
00:19:59,000 --> 00:20:01,920
Speaker 2: as a tuneup anymore. But that's not really true because

422
00:20:02,480 --> 00:20:05,560
Speaker 2: it's yeah, okay, we're not adjusting points anymore, and carburetors

423
00:20:05,560 --> 00:20:08,320
Speaker 2: have been gone for forty years. My question kind of

424
00:20:08,400 --> 00:20:12,360
Speaker 2: leads more towards there's other things, right, There's there's fluids,

425
00:20:12,359 --> 00:20:16,040
Speaker 2: there's services, you know, but yet people overlook things. What

426
00:20:16,080 --> 00:20:18,360
Speaker 2: are some of the most commonly overlooked items you think

427
00:20:18,359 --> 00:20:19,679
Speaker 2: that people aren't maintaining.

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Speaker 4: Gosh, this is a great question. There there are actually

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Speaker 4: two categories that what I've seen stand out above and

430
00:20:27,000 --> 00:20:29,800
Speaker 4: beyond the rest by a long shot, the first one

431
00:20:29,840 --> 00:20:32,720
Speaker 4: actually being driveline and differential services. Believe it or not,

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Speaker 4: you know how many folks out there are driving you know,

433
00:20:35,680 --> 00:20:38,239
Speaker 4: trucks and SUVs that have either rear differential or if

434
00:20:38,240 --> 00:20:39,720
Speaker 4: it's a four by four, it's going to have you know,

435
00:20:39,760 --> 00:20:43,040
Speaker 4: a couple of differentials and a transfer case. And it's

436
00:20:43,040 --> 00:20:46,560
Speaker 4: funny because these these systems are so simple to service,

437
00:20:46,600 --> 00:20:49,240
Speaker 4: they can oftentimes be serviced faster than the regular oil

438
00:20:49,320 --> 00:20:52,320
Speaker 4: change because they're just their accessibility under the vehicle. And

439
00:20:52,480 --> 00:20:53,880
Speaker 4: so I you know, I tell folks, you know again,

440
00:20:53,920 --> 00:20:57,320
Speaker 4: if you're you're hauling your towing, you're driving humid weather,

441
00:20:57,480 --> 00:21:00,320
Speaker 4: you have any kind of weight on a vehicle, that

442
00:21:00,400 --> 00:21:03,399
Speaker 4: system needs attention also. And just again in our training

443
00:21:03,440 --> 00:21:05,719
Speaker 4: is what we always like to talk about is just

444
00:21:05,760 --> 00:21:07,679
Speaker 4: like you come in to have the engine oil changed

445
00:21:07,720 --> 00:21:10,760
Speaker 4: as routine maintenance, there's other systems on the cars that

446
00:21:10,880 --> 00:21:14,200
Speaker 4: also need periodic oil changes as well. And the differentials,

447
00:21:14,240 --> 00:21:17,120
Speaker 4: the transmission, those are no exception to that. So again

448
00:21:17,160 --> 00:21:21,040
Speaker 4: on the truck and suv side, hands down differential services

449
00:21:21,080 --> 00:21:23,160
Speaker 4: and again they don't take a lot of fluid to do.

450
00:21:23,240 --> 00:21:26,040
Speaker 4: They take maybe ten minutes to service most of those units.

451
00:21:26,240 --> 00:21:27,800
Speaker 4: It's one of those things that can be done during

452
00:21:27,800 --> 00:21:30,920
Speaker 4: an oil change and are definitely recommended, especially with today's

453
00:21:30,920 --> 00:21:34,119
Speaker 4: modern systems to make sure there's always fresh fluid in

454
00:21:34,119 --> 00:21:38,199
Speaker 4: those systems. The second one outside of drive line is

455
00:21:38,280 --> 00:21:40,879
Speaker 4: actually fuel system services. We actually kind of touched a

456
00:21:40,880 --> 00:21:43,399
Speaker 4: little bit on this, but so what For years and

457
00:21:43,480 --> 00:21:46,600
Speaker 4: years and years you had your corroborated vehicles, you had

458
00:21:46,600 --> 00:21:49,560
Speaker 4: fuel injected vehicles with port fuel injection, which is a

459
00:21:49,680 --> 00:21:54,600
Speaker 4: very simple but very efficient technology. These last oh gosh,

460
00:21:54,640 --> 00:21:57,679
Speaker 4: i'd say mostly in the last fifteen years, but especially

461
00:21:57,680 --> 00:22:00,240
Speaker 4: in the last five the majority of vehicles on the

462
00:22:00,320 --> 00:22:02,680
Speaker 4: road are what they call gasoline direct injection. So it's

463
00:22:02,680 --> 00:22:05,240
Speaker 4: an amazing technology. You get better power out of a

464
00:22:05,280 --> 00:22:08,280
Speaker 4: smaller engine, way better fuel economy than we've ever had.

465
00:22:08,600 --> 00:22:11,280
Speaker 4: But the byproduct of that is carbon build up in

466
00:22:11,280 --> 00:22:14,040
Speaker 4: the fuel system and on the air intake system, especially

467
00:22:14,080 --> 00:22:18,240
Speaker 4: the intake valves. So where people in years past hadn't

468
00:22:18,240 --> 00:22:20,960
Speaker 4: been recommended these services. Again, it's good to keep the

469
00:22:21,040 --> 00:22:23,679
Speaker 4: vehicle up and running, but now it's actually detrimental for

470
00:22:23,800 --> 00:22:27,200
Speaker 4: power economy and also to prevent larger mechanical failure down

471
00:22:27,240 --> 00:22:29,400
Speaker 4: the road to keep these systems working the way they're

472
00:22:29,400 --> 00:22:33,679
Speaker 4: supposed to. So those, I would say, really fuel system

473
00:22:33,720 --> 00:22:37,120
Speaker 4: services and drive line services are definitely the two biggest

474
00:22:37,160 --> 00:22:39,160
Speaker 4: overlooked items that I'm seeing in our industry.

475
00:22:39,520 --> 00:22:41,800
Speaker 2: Why do you think the engines today still you know,

476
00:22:41,800 --> 00:22:44,879
Speaker 2: we've got all this technology right, not only can we

477
00:22:44,960 --> 00:22:46,359
Speaker 2: just go to the moon, we can go to Mars,

478
00:22:46,720 --> 00:22:49,159
Speaker 2: but we still can't make an internal combustion engine not

479
00:22:49,320 --> 00:22:52,920
Speaker 2: produce carbon. And you know why is that in this

480
00:22:53,000 --> 00:22:55,200
Speaker 2: day and age, can't we eliminate carbon? Isn't there a

481
00:22:55,240 --> 00:22:55,840
Speaker 2: way to do it?

482
00:22:57,359 --> 00:23:00,840
Speaker 4: Absolutely? There is so in terms of creating it, initially

483
00:23:00,840 --> 00:23:03,600
Speaker 4: with combustion. It's an amazing thing. We you know, these

484
00:23:03,640 --> 00:23:06,600
Speaker 4: modern systems, believe it or not, are actually very efficient

485
00:23:06,680 --> 00:23:10,919
Speaker 4: at reducing carbon. However, you have other systems like you know,

486
00:23:10,960 --> 00:23:14,439
Speaker 4: your PCV system, your EGER system that actually recycles a

487
00:23:14,480 --> 00:23:17,040
Speaker 4: lot of the stuff that's that's in the actual system

488
00:23:17,080 --> 00:23:20,200
Speaker 4: and combustion back into the motor. And what we're also seeing,

489
00:23:20,200 --> 00:23:22,880
Speaker 4: and this is something that's not very discussed in the industry,

490
00:23:22,960 --> 00:23:25,960
Speaker 4: is oil evaporation. We're actually seeing with such high temperatures

491
00:23:26,040 --> 00:23:29,919
Speaker 4: these newer cars, your oil actually has a percentage it's

492
00:23:29,960 --> 00:23:32,720
Speaker 4: allowed to evaporate. And if you think about where those

493
00:23:32,760 --> 00:23:35,200
Speaker 4: oil vapors are traveling, they're going up through the system

494
00:23:35,200 --> 00:23:38,600
Speaker 4: and dumping right back into the intake, causing deposit formations,

495
00:23:38,720 --> 00:23:41,520
Speaker 4: and that's something that again with Portfield technology we never

496
00:23:41,600 --> 00:23:45,159
Speaker 4: messed with. We never had that challenge. So it's incredible

497
00:23:45,160 --> 00:23:47,920
Speaker 4: to see where that technology has gone. But how to

498
00:23:48,119 --> 00:23:49,920
Speaker 4: how to actually service it, and this is the part

499
00:23:49,960 --> 00:23:53,480
Speaker 4: that's incredibly convenient. There's kind of two ways to go

500
00:23:53,520 --> 00:23:56,080
Speaker 4: about it. It's something like a like a forty four

501
00:23:56,200 --> 00:23:59,000
Speaker 4: K or a very high quality fuel tank treatment will

502
00:23:59,040 --> 00:24:01,960
Speaker 4: do such a great job of keeping the injectors, the

503
00:24:02,000 --> 00:24:04,679
Speaker 4: piston tops, the combustion chamber, that part of the system,

504
00:24:04,680 --> 00:24:07,199
Speaker 4: the fuel side of the system working so well. And

505
00:24:07,240 --> 00:24:10,879
Speaker 4: then what we recommend doing is again periodically, especially with

506
00:24:10,960 --> 00:24:14,800
Speaker 4: GDIBG has an official recommendation of fifteen thousand miles, is

507
00:24:14,840 --> 00:24:17,240
Speaker 4: to actually have that full system service, not just the

508
00:24:17,240 --> 00:24:19,800
Speaker 4: fuel side, but the air intake side of stuff. And

509
00:24:19,800 --> 00:24:22,399
Speaker 4: that's what we call our air intake or induction service,

510
00:24:22,400 --> 00:24:25,520
Speaker 4: where it's also labeled as the Platinum service. This has

511
00:24:25,560 --> 00:24:29,080
Speaker 4: become such a major component to maintenance now that actually

512
00:24:29,160 --> 00:24:33,000
Speaker 4: Ford and General Motors now officially endorse this service to

513
00:24:33,040 --> 00:24:36,040
Speaker 4: be performed on their vehicles on an annual or bi

514
00:24:36,080 --> 00:24:38,959
Speaker 4: mileage based basis. When you're not doing a fuel service

515
00:24:38,960 --> 00:24:42,359
Speaker 4: in between. Because of just again such advanced technology that

516
00:24:42,400 --> 00:24:44,879
Speaker 4: gives us such great power and economy, it does need

517
00:24:44,960 --> 00:24:47,240
Speaker 4: routine maintenance to keep it performing like it was when

518
00:24:47,240 --> 00:24:48,200
Speaker 4: it was new, you know.

519
00:24:48,560 --> 00:24:50,919
Speaker 2: To frame it and put it in perspective. And how

520
00:24:50,960 --> 00:24:53,439
Speaker 2: many of our listeners today are out there driving a

521
00:24:53,520 --> 00:24:57,960
Speaker 2: Ford Escape, a Ford Edge, a Ford Explore all GDI

522
00:24:58,119 --> 00:25:02,840
Speaker 2: engines and to to do to clean We'll say it

523
00:25:02,880 --> 00:25:05,960
Speaker 2: like this, to clean, just the injectors through the rail

524
00:25:06,520 --> 00:25:10,280
Speaker 2: only cleans. The injector only cleans the rail. It doesn't

525
00:25:10,280 --> 00:25:13,080
Speaker 2: do anything with piston top intake valci. You have to

526
00:25:13,119 --> 00:25:15,440
Speaker 2: do an intake fogging. You almost have to do it

527
00:25:15,880 --> 00:25:18,680
Speaker 2: two ways if you're going to do the whole process, right,

528
00:25:18,720 --> 00:25:20,000
Speaker 2: that's the point of what you're saying.

529
00:25:20,760 --> 00:25:22,840
Speaker 4: Oh, absolutely, And I look at the I give the

530
00:25:23,240 --> 00:25:26,520
Speaker 4: medical analogies. Everyone understands those. It's like, you know, a

531
00:25:26,560 --> 00:25:29,479
Speaker 4: fuel tank treatment, and again you're addressing part of the system.

532
00:25:29,480 --> 00:25:30,960
Speaker 4: But it's like it's kind of like brushing your teeth.

533
00:25:31,000 --> 00:25:33,600
Speaker 4: You know, it's something you want to do frequently, often

534
00:25:33,800 --> 00:25:37,520
Speaker 4: every day for sure, in this analogy, but we're still

535
00:25:37,560 --> 00:25:39,240
Speaker 4: going to the dentist a couple of times a year

536
00:25:39,240 --> 00:25:40,800
Speaker 4: to have a deep cleaning done. And that's kind of

537
00:25:40,800 --> 00:25:42,880
Speaker 4: the analogy that we use on the air intake service.

538
00:25:43,160 --> 00:25:45,040
Speaker 4: You know, we want to keep things clean, but you

539
00:25:45,080 --> 00:25:46,920
Speaker 4: know what, sometimes we got to go back and really

540
00:25:46,920 --> 00:25:49,680
Speaker 4: make sure that stuff gets taken care of its entirety

541
00:25:49,720 --> 00:25:52,560
Speaker 4: to prevent larger issues from happening. So that's the analogy

542
00:25:52,600 --> 00:25:54,639
Speaker 4: I try to I try to correlate for folks just

543
00:25:54,640 --> 00:25:57,560
Speaker 4: because it's it's we can talk about injectors and distant tops.

544
00:25:57,680 --> 00:26:01,000
Speaker 4: Not everyone understands the way the systems offer, but in

545
00:26:01,000 --> 00:26:02,920
Speaker 4: that analogy, I hope that makes a lot of sense

546
00:26:02,960 --> 00:26:04,560
Speaker 4: for the use of the end users and the listeners.

547
00:26:04,720 --> 00:26:06,439
Speaker 2: No, that makes perfect sense. And I just want to

548
00:26:06,440 --> 00:26:09,120
Speaker 2: point out real quick before we take the pause, that

549
00:26:09,480 --> 00:26:11,919
Speaker 2: you know, part of going back to the drive line services.

550
00:26:12,320 --> 00:26:15,200
Speaker 2: Part of why drive line services have become so important

551
00:26:15,400 --> 00:26:20,119
Speaker 2: is the sheer, quality, quantity or volume of fluid. The

552
00:26:20,200 --> 00:26:23,520
Speaker 2: average differential has less than a quart of fluid in it,

553
00:26:24,200 --> 00:26:27,439
Speaker 2: and after sixty thousand miles or fifty thousand miles or

554
00:26:27,440 --> 00:26:30,639
Speaker 2: even twenty thousand miles sometimes in some cases depending on

555
00:26:30,680 --> 00:26:32,520
Speaker 2: how it's used, that fluid is beat.

556
00:26:34,080 --> 00:26:36,679
Speaker 4: Yes, you absolutely nailed it when you just said that

557
00:26:36,680 --> 00:26:38,840
Speaker 4: that is so much to ask from such a small

558
00:26:38,920 --> 00:26:41,240
Speaker 4: capacity of fluid. One hundred percent agree with you.

559
00:26:41,359 --> 00:26:43,359
Speaker 2: Yeah, So it's just, you know, that's why we're talking

560
00:26:43,480 --> 00:26:45,920
Speaker 2: all of this. It's you know, the tune up is evolved.

561
00:26:45,920 --> 00:26:48,640
Speaker 2: The tune up has become looking at all the fluids

562
00:26:48,640 --> 00:26:51,119
Speaker 2: and all the systems of the vehicle. Hey, Spiro, we're

563
00:26:51,119 --> 00:26:53,040
Speaker 2: gonna pull over. Take a pause. When we come back,

564
00:26:53,080 --> 00:26:54,480
Speaker 2: I want to talk a little bit further with you.

565
00:26:54,480 --> 00:26:55,879
Speaker 2: I've got some questions. I want to know what the

566
00:26:55,880 --> 00:26:59,080
Speaker 2: BG lifetime protection is and why that's so important and

567
00:26:59,080 --> 00:27:01,240
Speaker 2: what makes that so unique to the industry. If you'd

568
00:27:01,240 --> 00:27:03,359
Speaker 2: stay put, I'm ronan Ani in the Car Doctor. All

569
00:27:03,440 --> 00:27:05,560
Speaker 2: my listeners, stay put. We'll be back right after this.

570
00:27:08,720 --> 00:27:10,959
Speaker 2: Thank you for coming back. Ronan Anie in the Car Doctor. Here.

571
00:27:11,000 --> 00:27:14,760
Speaker 2: I'm here with my special guest, Spira Morianisy is from

572
00:27:14,800 --> 00:27:17,200
Speaker 2: BG Products. He's one of the training managers over there,

573
00:27:17,200 --> 00:27:19,439
Speaker 2: and we're talking about getting your vehicle ready for the

574
00:27:19,480 --> 00:27:23,240
Speaker 2: summer summer road trips, fluids, fuel system service, the different

575
00:27:23,280 --> 00:27:25,600
Speaker 2: things that you do to take care of your vehicle

576
00:27:25,640 --> 00:27:29,240
Speaker 2: and go for longevity. Spiro. When we pulled away, we

577
00:27:29,280 --> 00:27:31,959
Speaker 2: had just finished up with our conversation about fuel system

578
00:27:32,000 --> 00:27:35,760
Speaker 2: cleaning and the importance of it and why GDI systems

579
00:27:35,760 --> 00:27:39,640
Speaker 2: and so forth, and we touched on BEG lifetime protection.

580
00:27:40,240 --> 00:27:43,639
Speaker 2: That's kind of unique in that you're the only one

581
00:27:43,640 --> 00:27:45,359
Speaker 2: of the few companies. I think you're the only company

582
00:27:45,359 --> 00:27:49,359
Speaker 2: out there that really offers something like that. And what

583
00:27:49,560 --> 00:27:50,640
Speaker 2: is that all about.

584
00:27:51,640 --> 00:27:54,560
Speaker 4: BEG lifetime Protection. I love this because it's it's not

585
00:27:55,160 --> 00:27:57,560
Speaker 4: it's not something that a customer or an end user

586
00:27:57,640 --> 00:28:00,639
Speaker 4: has to go purchase or even actually register for. That's

587
00:28:00,680 --> 00:28:04,000
Speaker 4: the really the beauty behind it. BG is big about

588
00:28:04,040 --> 00:28:07,520
Speaker 4: rewarding people that use our products and services for preventative

589
00:28:07,560 --> 00:28:10,680
Speaker 4: maintenance with peace of mind. So the whole idea is, hey,

590
00:28:10,680 --> 00:28:13,159
Speaker 4: if you're able to start and keep maintaining your vehicle

591
00:28:13,200 --> 00:28:16,760
Speaker 4: the way that BG designs our program to take place,

592
00:28:16,800 --> 00:28:19,800
Speaker 4: you know, to service periodic systems, to do certain services

593
00:28:19,800 --> 00:28:22,439
Speaker 4: by certain intervals. We want to reward people with the

594
00:28:22,480 --> 00:28:25,360
Speaker 4: peace of mind and different coverage amounts just to say, hey,

595
00:28:25,400 --> 00:28:27,719
Speaker 4: thank you for maintaining your car. We want to keep

596
00:28:27,720 --> 00:28:29,760
Speaker 4: it on the road as long as possible, but sometimes

597
00:28:29,760 --> 00:28:31,600
Speaker 4: things happen. We want to make sure that people have

598
00:28:31,640 --> 00:28:33,920
Speaker 4: a peace of mind that go with it. The beautiful

599
00:28:33,920 --> 00:28:35,800
Speaker 4: part about this, and this is what I absolutely love

600
00:28:35,800 --> 00:28:38,959
Speaker 4: about lifetime protection we call it LPP internally, is just

601
00:28:39,040 --> 00:28:41,760
Speaker 4: you know, for sure, is that if a customer is

602
00:28:42,200 --> 00:28:44,800
Speaker 4: going to their shops getting their routine services done, let's

603
00:28:44,800 --> 00:28:47,480
Speaker 4: just say it's an MLA oil change service, and they've

604
00:28:47,520 --> 00:28:50,520
Speaker 4: continued it throughout the entire life of that vehicle. Let's

605
00:28:50,560 --> 00:28:53,440
Speaker 4: say let's say they're ready to change vehicles, they're ready

606
00:28:53,480 --> 00:28:55,520
Speaker 4: to you know, trade it in or sell to someone.

607
00:28:56,040 --> 00:28:58,400
Speaker 4: We're one of the few, very few out there that

608
00:28:58,520 --> 00:29:01,480
Speaker 4: actually that coverage is transferable to the next owner, which

609
00:29:01,560 --> 00:29:04,880
Speaker 4: is an incredible retention tool for you for vehicle values.

610
00:29:04,920 --> 00:29:07,600
Speaker 4: Things like that is and the only thing that's needed

611
00:29:07,640 --> 00:29:10,720
Speaker 4: for the actual proof of the services done is just

612
00:29:10,760 --> 00:29:13,640
Speaker 4: the actual work orders or copies of the ros where

613
00:29:13,640 --> 00:29:17,200
Speaker 4: those services have been performed and just that they're consistently done. So,

614
00:29:17,640 --> 00:29:19,880
Speaker 4: like I was saying, it's a lifetime coverage. It's as

615
00:29:19,960 --> 00:29:22,320
Speaker 4: long as people choose to maintain their vehicle on the

616
00:29:22,320 --> 00:29:25,320
Speaker 4: BG program, we have coverage for them. So it's it's

617
00:29:25,320 --> 00:29:28,080
Speaker 4: a very it's an incredible uh, thank you for maintaining

618
00:29:28,080 --> 00:29:29,680
Speaker 4: your vehicle program that we do.

619
00:29:30,040 --> 00:29:33,880
Speaker 2: So what you're saying is if someone's maintaining we'll stay

620
00:29:33,920 --> 00:29:37,120
Speaker 2: with oil changes, right, they're doing BG oil change service right,

621
00:29:37,280 --> 00:29:40,960
Speaker 2: and they're doing it. If the vehicle gets to the

622
00:29:40,960 --> 00:29:44,600
Speaker 2: one hundred and eighty thousand mile mark and the engine fails,

623
00:29:45,320 --> 00:29:46,680
Speaker 2: there's coverage.

624
00:29:47,840 --> 00:29:50,960
Speaker 4: Yes, absolutely. So there are certain components, like just like

625
00:29:51,000 --> 00:29:53,840
Speaker 4: anything else, there's there's what's what's included, and there's items

626
00:29:53,840 --> 00:29:56,040
Speaker 4: that are not included. But let's say we have you know,

627
00:29:56,280 --> 00:29:58,600
Speaker 4: a cam failure, right, or let's say there's an internal

628
00:29:58,760 --> 00:30:01,040
Speaker 4: you know, a lifter issue or something like that, there's

629
00:30:01,120 --> 00:30:03,600
Speaker 4: a there is going to be coverage on those components

630
00:30:03,600 --> 00:30:05,840
Speaker 4: because our job is to make sure that vehicle stays

631
00:30:05,840 --> 00:30:09,360
Speaker 4: as clean, as protected as as possible. But sometimes things

632
00:30:09,360 --> 00:30:12,240
Speaker 4: do happen. There are some exceptions, for example, if it's

633
00:30:12,240 --> 00:30:15,560
Speaker 4: a known industry issue or there's a factory TSB you know,

634
00:30:15,760 --> 00:30:17,800
Speaker 4: stating that there is a you know, it's a known

635
00:30:17,840 --> 00:30:18,640
Speaker 4: problematic or.

636
00:30:18,560 --> 00:30:22,160
Speaker 2: Engine pattering, a pattern failure kind of exactly yeah thing,

637
00:30:22,240 --> 00:30:25,440
Speaker 2: But it's basically you're saying, if they do the maintenance, they're.

638
00:30:25,240 --> 00:30:28,720
Speaker 4: Covered, yes, sir. And actually a really cool short story,

639
00:30:28,760 --> 00:30:31,200
Speaker 4: we just covered a motor Oh gosh, it's probably been

640
00:30:31,200 --> 00:30:33,760
Speaker 4: about seven eight months now with three hundred and forty

641
00:30:33,760 --> 00:30:36,320
Speaker 4: one thousand miles and he started using MOA back at

642
00:30:36,360 --> 00:30:40,360
Speaker 4: forty thousand miles years ago. And the failure that he had,

643
00:30:40,440 --> 00:30:42,760
Speaker 4: the customer was eligible for what they call Tier one

644
00:30:42,800 --> 00:30:45,200
Speaker 4: coverage and we paid up to four thousand dollars to

645
00:30:45,240 --> 00:30:47,200
Speaker 4: have that motor taken care of for that customer because

646
00:30:47,240 --> 00:30:49,360
Speaker 4: he did his part. And so again that was it

647
00:30:49,400 --> 00:30:51,800
Speaker 4: was wonderful to step in and help assist that shop

648
00:30:51,840 --> 00:30:54,160
Speaker 4: and just taking care of the taking care of the customer.

649
00:30:54,240 --> 00:30:57,400
Speaker 4: So they again we're all about rewarding people for doing

650
00:30:57,440 --> 00:30:58,640
Speaker 4: good maintenance on their vehicles.

651
00:30:58,720 --> 00:31:01,719
Speaker 2: And there's that BG Life Time Protection sparrow. It's been

652
00:31:01,720 --> 00:31:04,360
Speaker 2: a pleasure, sir. If the listeners want more information, where

653
00:31:04,400 --> 00:31:05,000
Speaker 2: can they get it.

654
00:31:06,280 --> 00:31:09,080
Speaker 4: The best place for consumers is BG find a Shop

655
00:31:09,160 --> 00:31:11,360
Speaker 4: dot Com. It give gives people a chance to type

656
00:31:11,400 --> 00:31:13,200
Speaker 4: in their zip code, their address and it pulls up

657
00:31:13,200 --> 00:31:16,480
Speaker 4: all the surrounding shops in their market and for shops

658
00:31:16,520 --> 00:31:19,480
Speaker 4: that are listening as well that need some support material anything.

659
00:31:19,880 --> 00:31:22,600
Speaker 4: Bgprad dot com is now our B two C excuse me,

660
00:31:22,640 --> 00:31:25,120
Speaker 4: B to B site. BG find a Shop dot Com

661
00:31:25,200 --> 00:31:27,360
Speaker 4: is our consumer facing B two C site.

662
00:31:27,720 --> 00:31:30,000
Speaker 2: Cool Beans Hey, Sparrow, It's been a pleasure, man. I

663
00:31:30,040 --> 00:31:32,280
Speaker 2: always enjoy our conversations. We look at together again real

664
00:31:32,360 --> 00:31:33,640
Speaker 2: soon you have a great rest of the day.

665
00:31:34,280 --> 00:31:35,880
Speaker 4: I appreciate that you as well. Thanks for having me

666
00:31:35,960 --> 00:31:36,280
Speaker 4: on today.

667
00:31:36,320 --> 00:31:38,080
Speaker 2: You're very welcome. I'm Ron Any and the Car Doctor.

668
00:31:38,080 --> 00:31:42,960
Speaker 2: We're back right after this. I think one of the

669
00:31:43,000 --> 00:31:46,160
Speaker 2: mistakes that you know we're going to walk away from

670
00:31:46,200 --> 00:31:49,400
Speaker 2: this weekend show, and to mention it is we're lulled

671
00:31:49,400 --> 00:31:52,160
Speaker 2: into a full sense of security with modern vehicles. We

672
00:31:52,200 --> 00:31:54,200
Speaker 2: think that because they are made better and they are

673
00:31:54,600 --> 00:31:57,400
Speaker 2: that they last longer, which they do, that they require

674
00:31:57,440 --> 00:32:01,360
Speaker 2: less maintenance, which they don't. They still require I won't

675
00:32:01,400 --> 00:32:03,400
Speaker 2: say as much, but they still require a fair bit

676
00:32:03,400 --> 00:32:07,000
Speaker 2: of maintenance. Fluids filters are really important and critical and

677
00:32:07,240 --> 00:32:09,240
Speaker 2: that's part of the reason why we had Spiro on.

678
00:32:09,400 --> 00:32:11,400
Speaker 2: And you know, just to remind everybody, if you're looking

679
00:32:11,400 --> 00:32:14,320
Speaker 2: for a BG shop to find to get some BEG

680
00:32:14,480 --> 00:32:18,840
Speaker 2: services done, it's bgfindeshop dot com. But it's it's important

681
00:32:19,040 --> 00:32:21,680
Speaker 2: that you, you know, think of that vehicle for maintenance.

682
00:32:22,000 --> 00:32:26,160
Speaker 2: This is uh, you know, the weekend, everybody's traveling and

683
00:32:26,280 --> 00:32:28,040
Speaker 2: you know, we hope everybody gets to where they want

684
00:32:28,040 --> 00:32:29,480
Speaker 2: to be, and we don't see any hoods up on

685
00:32:29,520 --> 00:32:32,080
Speaker 2: the side of the road. It's just just an important

686
00:32:32,080 --> 00:32:34,840
Speaker 2: thing coming up on our YouTube channel. I should point

687
00:32:34,840 --> 00:32:37,720
Speaker 2: this out. I think it launches this weekend. There's a

688
00:32:37,760 --> 00:32:41,120
Speaker 2: good video coming up nine ford f four point fifty

689
00:32:41,200 --> 00:32:44,960
Speaker 2: talking a little bit about misfires and I talk lightly

690
00:32:45,040 --> 00:32:48,640
Speaker 2: quickly about how I diagnosed it and ended up being

691
00:32:48,680 --> 00:32:51,600
Speaker 2: a head gasket and how I solved it, and you

692
00:32:51,600 --> 00:32:52,840
Speaker 2: know some of the things where you show you a

693
00:32:52,880 --> 00:32:54,719
Speaker 2: little bit of a display they're using a scanner, and

694
00:32:55,120 --> 00:32:57,520
Speaker 2: just a light quick trip down diagnostic lane, so to

695
00:32:57,520 --> 00:32:59,800
Speaker 2: speak about how would you diagnose a misfire and some

696
00:32:59,840 --> 00:33:02,400
Speaker 2: of the things to look for, and you know, one

697
00:33:02,440 --> 00:33:04,840
Speaker 2: of the things that everybody seemed to overlook, and I

698
00:33:04,880 --> 00:33:06,600
Speaker 2: talk about it in that video that'll be up on

699
00:33:06,600 --> 00:33:10,600
Speaker 2: our YouTube channel tomorrow this weekend, whichever the case might

700
00:33:10,640 --> 00:33:14,160
Speaker 2: be one or the other, and you can find that there.

701
00:33:14,200 --> 00:33:17,640
Speaker 2: And I think the next week we had another nine

702
00:33:17,680 --> 00:33:20,200
Speaker 2: f one fifty and I think that video is out

703
00:33:20,240 --> 00:33:22,920
Speaker 2: of production now when it's ready to be done, talking

704
00:33:22,960 --> 00:33:26,719
Speaker 2: about AC condenser replacement and some of the problems with that.

705
00:33:26,800 --> 00:33:28,520
Speaker 2: So we've got a couple of videos about four f

706
00:33:28,520 --> 00:33:31,000
Speaker 2: one fifties coming up. I just want to remind everybody

707
00:33:31,120 --> 00:33:34,000
Speaker 2: that it's still important to maintain your car. It's still

708
00:33:34,040 --> 00:33:37,600
Speaker 2: important to look at fluids and filters, and once again,

709
00:33:37,640 --> 00:33:40,240
Speaker 2: as always, I'm ronnin Andy and the Car Doctor. Good

710
00:33:40,280 --> 00:33:43,840
Speaker 2: mechanics aren't expensive, they're priceless. See you