WEBVTT - What the Tech Happened? Part Two 

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<v Speaker 1>Welcome to tech Stuff, a production from iHeartRadio. Hey there,

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<v Speaker 1>and welcome to tech Stuff. I'm your host, jonvan Strickland.

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<v Speaker 1>I'm an executive producer with iHeart Podcasts and How the

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<v Speaker 1>tech Are. Yeah, welcome to my penultimate episode of hosting

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<v Speaker 1>tech Stuff. I mean, you know, second to last normal

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<v Speaker 1>tech Stuff. Anyway, I might occasionally host a special episode

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<v Speaker 1>that drops into the feed now and then I'll still

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<v Speaker 1>be around at iHeart Podcasts. I'll just be executive producer

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<v Speaker 1>rising for the most part. But anyway, we're going to

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<v Speaker 1>continue what we started in our last episode and talk

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<v Speaker 1>about some of the biggest tech stories that have unfolded

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<v Speaker 1>since tech Stuff first launched in mid two thousand and eight.

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<v Speaker 1>And in our last episode, I went through the second

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<v Speaker 1>half of two thousand and eight up through twenty fourteen.

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<v Speaker 1>Today we're gonna go twenty fifteen up to present day.

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<v Speaker 1>So that's more in years and I wrote more. So

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<v Speaker 1>this is going to be one of those long episodes.

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<v Speaker 1>But hey, I'm hanging up my boots, so you won't

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<v Speaker 1>be having to put up with me for too much longer.

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<v Speaker 1>So let's just go on this journey together, shall we.

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<v Speaker 1>So we're up to twenty fifteen. That's when Apple first

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<v Speaker 1>introduced the Apple Watch, and it would take a bit

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<v Speaker 1>of time, no pun intended to get momentum on this

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<v Speaker 1>product compared to other Apple products. But these days it

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<v Speaker 1>is the most popular brand of smartwatch here in the

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<v Speaker 1>United States and it holds like a thirty percent of

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<v Speaker 1>the market share globally. Wearables and smart watches had been

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<v Speaker 1>around for a while. It's not like Apple invented them.

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<v Speaker 1>And though Apple created a popular smart watch, I would

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<v Speaker 1>say that it didn't have the same sort of Cinderella

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<v Speaker 1>energy as the original iPod, or the iPhone or even

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<v Speaker 1>the iPad, at least not initially. So just as a reminder,

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<v Speaker 1>Apple didn't invent the smartphone, it didn't invent the MP

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<v Speaker 1>three player, it didn't invent the tablet computer. But it

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<v Speaker 1>did succeed where everyone else had not in that it

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<v Speaker 1>was able to create products that appealed to a wide

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<v Speaker 1>audience and not just like a narrow tech geek niche.

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<v Speaker 1>So there was every reason to expect that they would

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<v Speaker 1>do the same with smart watches. It would just take

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<v Speaker 1>a little bit longer for those to really become popular,

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<v Speaker 1>And I honestly don't know how popular they are in

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<v Speaker 1>comparison to Apple's other product lines. But another innovation that

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<v Speaker 1>was introduced in twenty fifteen was Tesla's autopilot feature. That's

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<v Speaker 1>the not really self driving mode that has made headlines

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<v Speaker 1>many times, often for tragic or unfortunate reasons. This year,

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<v Speaker 1>Miles Klee of Rolling Stone Magazine wrote a piece titled,

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<v Speaker 1>Tesla has highest rate of deadly accidents among car brands,

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<v Speaker 1>study fines. That's not great news. Meanwhile, President elect Trump's

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<v Speaker 1>transition team has recently recommended that the new regime in

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<v Speaker 1>the US repeal a rule that otherwise requires car companies

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<v Speaker 1>that have self driving technologies incorporated into their vehicles to

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<v Speaker 1>report on car crashes. So yeah, now the team is saying, hey,

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<v Speaker 1>we should get rid of that rule. And you know,

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<v Speaker 1>Elon Musk also happens to be heading up one of

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<v Speaker 1>the government departments in the new administration. So I suspect

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<v Speaker 1>this is just the beginning of a lot of these

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<v Speaker 1>kinds of arguments that are are designed to remove restrictions

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<v Speaker 1>and regulations and accountability to allow businesses to operate with

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<v Speaker 1>little to know oversight. In other news, Google did a

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<v Speaker 1>big old corporate restructuring by creating a company called Alphabet,

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<v Speaker 1>which acts as a holding company for Google and its

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<v Speaker 1>various spinoffs like YouTube and Android. In space news, Jeff

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<v Speaker 1>Bezos's private space company, Blue Origin successfully launched and landed

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<v Speaker 1>a reusable rocket called New Shepherd. SpaceX at that point

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<v Speaker 1>had not yet managed to do the same thing. They

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<v Speaker 1>had launched some spacecraft, but the landing had not really,

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<v Speaker 1>they hadn't stuck the landing. I guess it's safe to

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<v Speaker 1>say like sometimes their landings could be a little exclusive.

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<v Speaker 1>But obviously SpaceX would catch up to Blue Origin and

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<v Speaker 1>then like leave Blue Origin in the dust as far

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<v Speaker 1>as private space industry stuff is concerned. I mean, you're

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<v Speaker 1>going to see way more stories about SpaceX than Blue

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<v Speaker 1>Origin typically. But the big story that I want to

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<v Speaker 1>highlight from twenty fifteen came to be known as diesel Gate,

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<v Speaker 1>and it involved the car company Volkswagen. So in September

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<v Speaker 1>of twenty fifteen, the United States Environmental Protection Agency or EPA,

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<v Speaker 1>accused Volkswagen of violating the US Clean Air Act through trickery. Essentially,

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<v Speaker 1>the issue was that Volkswagen was using software, you know,

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<v Speaker 1>software technology in order to fool emissions testing equipment regarding

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<v Speaker 1>its diesel engine vehicles and the emissions that they put out.

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<v Speaker 1>So here's kind of how it worked from a very

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<v Speaker 1>high level. When a Volkswagen diesel vehicle detected that it

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<v Speaker 1>was being put into testing mode, it would artificially limit

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<v Speaker 1>the output of the engine so as not to exceed

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<v Speaker 1>emissions standards. Now it would look like the engine was

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<v Speaker 1>operating at normal capacity, but in fact it was purposefully

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<v Speaker 1>holding itself back. Once it detected it was out of

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<v Speaker 1>testing mode, the engine would switch back into normal operations,

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<v Speaker 1>at which point the vehicle would be emitting more than

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<v Speaker 1>restrictions would legally allow. So the investigation had actually been

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<v Speaker 1>going on for a couple of years at this point.

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<v Speaker 1>It started with some researchers at West Virginia's University and

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<v Speaker 1>they were finding some pretty odd readings with a couple

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<v Speaker 1>of Volkswagen diesel vehicles. Now they were using testing equipment

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<v Speaker 1>that allowed for on road tests. That meant the vehicle

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<v Speaker 1>was actually in use on roads at the time it

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<v Speaker 1>was traveling. Most emissions tests are done with a vehicle

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<v Speaker 1>that's stationary, it's not actually on the road, So the

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<v Speaker 1>researchers were seeing unusually high emissions ratings on the two

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<v Speaker 1>Volkswagen vehicles, and that merited further investigation because you know,

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<v Speaker 1>when they were routinely tested in normal emissions testing facilities,

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<v Speaker 1>they were under the limit, So something was going on here.

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<v Speaker 1>Their findings found their way to regulators at both the

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<v Speaker 1>California state level and the US federal level, and ultimately

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<v Speaker 1>led to the EPA accusing Volkswagen of deception. Other countries

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<v Speaker 1>subsequently investigated the matter and found similar results, and Volkswagen's

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<v Speaker 1>stock prices plummeted. The CEO resigned, and the company apologized for,

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<v Speaker 1>you know, essentially defrauding everybody. The gambit turned out to

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<v Speaker 1>be a costly one for Volkswagen. Estimates put the total

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<v Speaker 1>cost at nearly thirty five billion with a B dollars.

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<v Speaker 1>That's a hefty amount of fines and legal expenses and

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<v Speaker 1>replacement costs and that kind of thing. But beyond that,

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<v Speaker 1>there were some considerable non financial costs. In fact, they

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<v Speaker 1>were incalculable. For example, you can't really to fy the

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<v Speaker 1>amount of damage that was just done to the environment

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<v Speaker 1>or people's health, right like. That certainly was a factor,

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<v Speaker 1>but we don't really have a way of putting a

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<v Speaker 1>number on it. All in all, Diesel gait was an

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<v Speaker 1>example of corporate subterfuge and greed. And here's a fun

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<v Speaker 1>thing to think about. It's possible that organizations like the

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<v Speaker 1>EPA here in the United States are going to face

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<v Speaker 1>some pretty drastic cuts in funding or possibly even dissolution,

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<v Speaker 1>setting the stage for companies to pull similar stunts without

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<v Speaker 1>having to worry so much about being called to answer

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<v Speaker 1>for transgressions, you know, the way that Volkswagen did back

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<v Speaker 1>in twenty fifteen. If there are no regulatory agencies out

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<v Speaker 1>there to oversee it, then it's almost like you're not

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<v Speaker 1>doing it at all. Moving swiftly onwards to twenty sixteen, Okay,

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<v Speaker 1>twenty sixteen was a huge year for tech news. In

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<v Speaker 1>most of these years, when I was looking back, I'd

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<v Speaker 1>be like, oh, there's like two or three stories that

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<v Speaker 1>are contenders. But twenty sixteen just it was like the

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<v Speaker 1>year that just kept on giving. It was an election year,

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<v Speaker 1>and that was part of it here in the United States.

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<v Speaker 1>But in twenty sixteen, we got an early smart watch

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<v Speaker 1>that had been boosted through crowdfunding and boasted an e

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<v Speaker 1>ink display that maximized battery life. It kicked the bucket.

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<v Speaker 1>In twenty sixteen. This was the Pebble smart Watch, which

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<v Speaker 1>was an ambitious project, independent project. Ultimately it was not

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<v Speaker 1>able to succeed as a business. That was a bummer

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<v Speaker 1>for me personally. I had actually backed it after the

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<v Speaker 1>kickstarting campaign was already over it had already successfully completed

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<v Speaker 1>the Kickstart campaign. In fact, it was one of the

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<v Speaker 1>most successful campaigns at that time, and I had held

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<v Speaker 1>back on backing it. But then I went to Cees

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<v Speaker 1>and I saw a presentation about the Pebble smart Watch,

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<v Speaker 1>and that convinced me to put in a pre order,

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<v Speaker 1>and even though I got in too late, I ended

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<v Speaker 1>up getting a Kickstarter edition watch. It's one of the

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<v Speaker 1>red ones. I'm guessing that the people who were backing

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<v Speaker 1>it didn't order as many of the red ones, although

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<v Speaker 1>I thought the red one was really striking, which is

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<v Speaker 1>why I got it, so I guess that's why I

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<v Speaker 1>got a Kickstarter version. Anyway, I thought it was nifty,

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<v Speaker 1>but Pebble ultimately didn't have staying power and it folded

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<v Speaker 1>in twenty sixteen. Other notable tech stories from twenty sixteen

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<v Speaker 1>included the tragic reveal that a Tesla vehicle operating in

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<v Speaker 1>autopilot mode was involved in a fatal car accident that

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<v Speaker 1>would sadly not be the last time we would hear

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<v Speaker 1>something like that happening. The Hyperloop One company was plagued

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<v Speaker 1>by a crazy power struggle and various legal battles, which

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<v Speaker 1>meant we were not getting any closer to the science

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<v Speaker 1>fiction vision that Elon Musk had laid out a couple

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<v Speaker 1>of years earlier. If you don't remember what hyperloop is,

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<v Speaker 1>the concept is it's a transportation system meant to go

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<v Speaker 1>between like cities there may be a couple hundred or

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<v Speaker 1>few hundred miles away from each other, and it can

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<v Speaker 1>cysts in its original form as a tunnel that has

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<v Speaker 1>had most or all of the air pumped out of it,

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<v Speaker 1>so you have very very very low air pressure inside

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<v Speaker 1>the tunnel. You've got a magnet system or air bearings,

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<v Speaker 1>one of the two, or maybe both. It allows a

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<v Speaker 1>train to essentially hover above the floor of the tunnel

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<v Speaker 1>and travel with very little friction, so very little resistance,

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<v Speaker 1>and it allows the train to reach incredible top speeds

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<v Speaker 1>and thus make the trip in pretty short order while

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<v Speaker 1>being more efficient and less costly than air travel, less

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<v Speaker 1>environmentally pollutive, I guess than air travel as well, but Unfortunately,

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<v Speaker 1>hyper Loop one, because of this big battle, ended up

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<v Speaker 1>kind of getting again not to use a pun, but derailed.

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<v Speaker 1>Hyper Loop one would stick around, but would severely cut

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<v Speaker 1>back on its vision as far as what it's setting

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<v Speaker 1>out to do. Another big story that happened in twenty

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<v Speaker 1>sixteen is the explosive and that is intended controversy around

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<v Speaker 1>the Samsung Galaxy seven Note smartphones. So there were multiple

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<v Speaker 1>reports that detailed how these smartphones would spontaneously burst into

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<v Speaker 1>fire and explode. It led to lots of restrictions on

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<v Speaker 1>the phones. There were airlines that said, you cannot board

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<v Speaker 1>a plane if you're carrying one of these. You have

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<v Speaker 1>to leave it here. You can't take it on board

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<v Speaker 1>because these things had proven to be unstable. And it

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<v Speaker 1>turned out that the battery manufacturing process, which was actually

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<v Speaker 1>being carried out with two different companies and had two

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<v Speaker 1>separate issues, but they resulted in the same problem in

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<v Speaker 1>that they created short circuits inside the battery that would

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<v Speaker 1>lead to thermal runaway, meaning the battery would heat up

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<v Speaker 1>and heat up and heat up until it ultimately failed

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<v Speaker 1>and would explode. This was huge news, obviously, and it

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<v Speaker 1>cost Samsung millions of dollars in recalls and lawsuits. It

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<v Speaker 1>was a big story in twenty sixteen. There's so much more. Though,

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<v Speaker 1>Yahoo admitted that it had been the victim of a

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<v Speaker 1>massive data breach that year. That breach affected hundreds of

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<v Speaker 1>millions of people. We would find out later it essentially

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<v Speaker 1>affected anyone who had a Yahoo account at that time, Like,

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<v Speaker 1>even if you hadn't used it in a while, you

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<v Speaker 1>were affected. Also another cyber warfare kind of story, hackers

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<v Speaker 1>brought down a domain name server host in the fall

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<v Speaker 1>of that year, which in turn affected numerous major websites

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<v Speaker 1>and services like Netflix and Amazon, so they were unavailable

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<v Speaker 1>on again and off again in October twenty first, twenty sixteen. Like,

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<v Speaker 1>that was just a bad day if you were one

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<v Speaker 1>of those companies. That's just the tip of the iceberg.

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<v Speaker 1>A ton of stuff happened in twenty sixteen and tech,

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<v Speaker 1>but none of that is what I wanted to focus

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<v Speaker 1>on in this episode. Instead, for me, the story that

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<v Speaker 1>caught my attention most in twenty sixteen was kind of

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<v Speaker 1>the official beginning of the end for the biotech company, Thearrahnose.

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<v Speaker 1>It was literally the end of Therahnose that year. But

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<v Speaker 1>then the beginning of the end for the freedom of

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<v Speaker 1>the people who are leading Therahnose. So this was a

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<v Speaker 1>company that was founded by Elizabeth Holmes, and it was

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<v Speaker 1>a company that aimed to democratize medical testing. The idea

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<v Speaker 1>being that you would end up with a device the

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<v Speaker 1>size of a desktop printer that would allow the average

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<v Speaker 1>person the chance to screen themselves for more than one

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<v Speaker 1>hundred different diseases, all while just parting with the tiniest

0:13:33.320 --> 0:13:37.840
<v Speaker 1>micro drop of blood. Because Elizabeth Holmes said she was

0:13:38.040 --> 0:13:40.080
<v Speaker 1>scared of needles, and that was one of the reasons

0:13:40.120 --> 0:13:43.760
<v Speaker 1>she didn't, you know, she would kind of avoid medical checkups.

0:13:43.760 --> 0:13:45.400
<v Speaker 1>But she thought, said, well, if you could do it

0:13:45.480 --> 0:13:48.160
<v Speaker 1>where you could only need the smallest drop of blood

0:13:48.360 --> 0:13:51.400
<v Speaker 1>and you could run, you know, potentially hundreds of different

0:13:51.480 --> 0:13:53.920
<v Speaker 1>or more than one hundred different medical tests on that

0:13:53.960 --> 0:13:56.240
<v Speaker 1>little drop of blood, on a device that could sit

0:13:56.320 --> 0:13:58.520
<v Speaker 1>on top of your desk and find out you know,

0:13:59.040 --> 0:14:03.600
<v Speaker 1>what you need to look out for and what you know,

0:14:03.640 --> 0:14:05.640
<v Speaker 1>what your health was, and maybe if there were any

0:14:05.679 --> 0:14:07.839
<v Speaker 1>lifestyle changes you needed to make in order to live

0:14:07.880 --> 0:14:11.120
<v Speaker 1>a healthier life. It would open up options for people

0:14:11.120 --> 0:14:14.319
<v Speaker 1>that otherwise never would exist. That was the dream. When

0:14:14.360 --> 0:14:17.960
<v Speaker 1>we come back, I'll talk about the problem that dream

0:14:18.320 --> 0:14:20.400
<v Speaker 1>had when it came to meeting up with a thing

0:14:20.440 --> 0:14:22.760
<v Speaker 1>I like to call reality. But first, let's take a

0:14:22.840 --> 0:14:35.080
<v Speaker 1>quick break to thank our sponsors. Okay, we're back. So

0:14:35.320 --> 0:14:38.960
<v Speaker 1>I left off talking about twenty sixteen and Fairhos. So

0:14:39.800 --> 0:14:42.280
<v Speaker 1>here's an issue. This company's story was kind of the

0:14:42.280 --> 0:14:45.200
<v Speaker 1>stuff of Silicon Valley fairy tales, Like it was the

0:14:45.240 --> 0:14:48.760
<v Speaker 1>sort of thing that investors really get excited about. So

0:14:48.880 --> 0:14:52.880
<v Speaker 1>Holmes had been attending Stanford University before she dropped out

0:14:52.920 --> 0:14:57.320
<v Speaker 1>to create her company. She courted various investors, including really famous,

0:14:57.400 --> 0:15:01.240
<v Speaker 1>high profile ones like Oracle found under Larry Ellison was

0:15:01.240 --> 0:15:06.600
<v Speaker 1>one of them. The media conglomerate owner Rupert Murdoch was another.

0:15:06.920 --> 0:15:09.760
<v Speaker 1>And so she had raised hundreds of millions of dollars

0:15:09.880 --> 0:15:12.840
<v Speaker 1>to make her dream of becoming an iconic tech leader

0:15:12.880 --> 0:15:14.720
<v Speaker 1>come true. And I want to be clear about that. Like,

0:15:15.040 --> 0:15:18.440
<v Speaker 1>the technology was something that she thought would be really cool.

0:15:18.760 --> 0:15:23.160
<v Speaker 1>She seemed to be pretty passionate about it. But my interpretation,

0:15:23.360 --> 0:15:25.720
<v Speaker 1>which I admit is fully biased and I could be

0:15:26.080 --> 0:15:29.280
<v Speaker 1>entirely wrong, was more that she was interested in being

0:15:29.640 --> 0:15:34.040
<v Speaker 1>an icon than really, you know, having a belief and

0:15:34.120 --> 0:15:37.760
<v Speaker 1>knowledge about this technology. She wanted to be another Steve Jobs,

0:15:38.000 --> 0:15:40.360
<v Speaker 1>you know, be on the cover of magazines and be

0:15:40.640 --> 0:15:44.440
<v Speaker 1>talked about as like this visionary leader. The trouble was

0:15:44.760 --> 0:15:47.840
<v Speaker 1>her idea proved to be much less attainable than she

0:15:48.000 --> 0:15:51.760
<v Speaker 1>initially thought. In late twenty fifteen, Wall Street Journal's John

0:15:51.920 --> 0:15:56.000
<v Speaker 1>Kerrieru whose name I always butcher anyway, he broke the

0:15:56.080 --> 0:15:59.560
<v Speaker 1>story that Darrenos the company was actually built. On top

0:15:59.640 --> 0:16:04.359
<v Speaker 1>of this, that the company's supposed demonstrations of its technology

0:16:04.520 --> 0:16:09.160
<v Speaker 1>were in actuality frauds. They were relying heavily on existing

0:16:09.200 --> 0:16:13.360
<v Speaker 1>blood analysis technologies from other companies, so actual machines made

0:16:13.440 --> 0:16:17.440
<v Speaker 1>by other companies that did standard blood tests. They were

0:16:17.560 --> 0:16:21.080
<v Speaker 1>using those, but then claiming that the results came from

0:16:21.120 --> 0:16:25.880
<v Speaker 1>their own technology, and that they would take tiny blood

0:16:25.920 --> 0:16:29.080
<v Speaker 1>samples larger than a micro drop but still you know,

0:16:29.120 --> 0:16:32.920
<v Speaker 1>pretty small. Then they would dilute those samples and then

0:16:33.200 --> 0:16:37.520
<v Speaker 1>run tests on them using these other companies, you know, machines.

0:16:37.920 --> 0:16:41.400
<v Speaker 1>Then they would pass off whatever the results were as

0:16:41.520 --> 0:16:44.480
<v Speaker 1>their own work, while desperately trying to get their technology

0:16:44.520 --> 0:16:47.880
<v Speaker 1>to operate properly. The story didn't end there either. There

0:16:48.000 --> 0:16:51.160
<v Speaker 1>got worse, Like it unfolded that there had been advisors

0:16:51.160 --> 0:16:54.680
<v Speaker 1>who had told Holmes early on that her idea was

0:16:54.760 --> 0:16:59.080
<v Speaker 1>unrealistic from a technological and biological perspective, that just because

0:16:59.160 --> 0:17:01.160
<v Speaker 1>she wanted it to work doesn't mean it would work.

0:17:01.520 --> 0:17:03.760
<v Speaker 1>So essentially it turned out to be kind of an

0:17:03.760 --> 0:17:07.959
<v Speaker 1>Emperor has No Clothes situation, and the company would totally

0:17:08.040 --> 0:17:11.960
<v Speaker 1>unravel throughout twenty sixteen. In the process, Holmes, who had

0:17:11.960 --> 0:17:16.240
<v Speaker 1>developed a reputation for extravagance and peculiar habits, found her

0:17:16.280 --> 0:17:19.480
<v Speaker 1>net worth plunge to zero. She went from being one

0:17:19.520 --> 0:17:23.199
<v Speaker 1>of the wealthiest women on the planet to having no

0:17:23.600 --> 0:17:26.960
<v Speaker 1>net worth at all. The SEC opened an investigation into

0:17:27.000 --> 0:17:30.120
<v Speaker 1>the company. Holmes and her business partner and on again

0:17:30.200 --> 0:17:34.560
<v Speaker 1>off again romantic partner, Ramesh Malwani, would ultimately stand trial

0:17:34.600 --> 0:17:38.320
<v Speaker 1>for multiple criminal charges of fraud and related crimes. Holmes

0:17:38.359 --> 0:17:41.520
<v Speaker 1>then would be found guilty and sentenced to eleven years

0:17:41.560 --> 0:17:45.320
<v Speaker 1>in prison, although that did get reduced a couple of times. Currently,

0:17:45.359 --> 0:17:48.639
<v Speaker 1>I believe she will be eligible for release in the

0:17:48.640 --> 0:17:52.120
<v Speaker 1>summer of twenty thirty two. Balwani would get a similar

0:17:52.160 --> 0:17:55.240
<v Speaker 1>sentence of nearly thirteen years for his part in the

0:17:55.280 --> 0:17:58.639
<v Speaker 1>deception and the reason I wanted to highlight therahos in

0:17:58.720 --> 0:18:01.520
<v Speaker 1>this episode is because I think it really shines a

0:18:01.640 --> 0:18:05.040
<v Speaker 1>light on some real issues in tech in general. So

0:18:05.520 --> 0:18:10.000
<v Speaker 1>Issue one, companies overhype the capabilities of their technologies just

0:18:10.520 --> 0:18:13.080
<v Speaker 1>par for the course. Here. Some folks refer to this

0:18:13.119 --> 0:18:17.560
<v Speaker 1>as marketing. I call it lying. Issue two. Their nose

0:18:17.640 --> 0:18:20.360
<v Speaker 1>really strips bear the dangers of the fake it till

0:18:20.400 --> 0:18:23.200
<v Speaker 1>you make it philosophy that you know, folks will assume

0:18:23.560 --> 0:18:27.320
<v Speaker 1>that if they can imagine it, that it's actually possible,

0:18:27.560 --> 0:18:31.120
<v Speaker 1>and they'll build a business idea or an actual business

0:18:31.160 --> 0:18:35.000
<v Speaker 1>around this concept before finding out if it really is

0:18:35.440 --> 0:18:38.840
<v Speaker 1>possible or not, and by then it's too late. So

0:18:38.880 --> 0:18:41.400
<v Speaker 1>you sell yourself on this idea, and then you scramble

0:18:41.480 --> 0:18:43.520
<v Speaker 1>to try and make the idea actually work in the

0:18:43.560 --> 0:18:46.800
<v Speaker 1>real world. It is not a good approach. I mean,

0:18:46.840 --> 0:18:50.440
<v Speaker 1>when it works, it's great. It just very rarely works.

0:18:50.760 --> 0:18:53.640
<v Speaker 1>Issue three, and this is relating to the last one.

0:18:53.880 --> 0:18:57.119
<v Speaker 1>It reminds us that while technology is incredible and it

0:18:57.280 --> 0:18:59.960
<v Speaker 1>can let us do stuff that previous generations would have

0:19:00.080 --> 0:19:04.520
<v Speaker 1>thought was impossible, technology is not without limitations. It's not

0:19:04.640 --> 0:19:06.920
<v Speaker 1>some sort of magic get out of jail free card

0:19:07.000 --> 0:19:12.520
<v Speaker 1>for all situations. Issue for the trappings of the tech

0:19:12.960 --> 0:19:17.959
<v Speaker 1>icon identity are really tempting, you know, from wealth or

0:19:18.520 --> 0:19:22.040
<v Speaker 1>influence to the public perception that you're someone who's just

0:19:22.119 --> 0:19:25.960
<v Speaker 1>really innovative and savvy. There's a lot to envy there,

0:19:26.359 --> 0:19:28.679
<v Speaker 1>so you can understand why someone would want to be

0:19:28.760 --> 0:19:33.240
<v Speaker 1>in that category. Issue five. Investors can sometimes propel a

0:19:33.280 --> 0:19:36.879
<v Speaker 1>bad idea into the world despite the fact it's a

0:19:36.920 --> 0:19:40.680
<v Speaker 1>bad idea, and that wouldn't be an issue except that

0:19:40.960 --> 0:19:44.280
<v Speaker 1>in the course of things, other people who are innocent

0:19:44.400 --> 0:19:46.800
<v Speaker 1>can end up suffering as a result of this. So

0:19:46.920 --> 0:19:51.240
<v Speaker 1>with the Theradouse case, that included patients who were relying

0:19:51.400 --> 0:19:55.040
<v Speaker 1>on what ended up being unreliable medical results. So they

0:19:55.040 --> 0:19:58.120
<v Speaker 1>are like actual people, sick people who were you know,

0:19:58.320 --> 0:20:02.119
<v Speaker 1>making use of this supposed tech and there's a chance

0:20:02.200 --> 0:20:04.119
<v Speaker 1>that some of the stuff they got back was not

0:20:04.280 --> 0:20:08.439
<v Speaker 1>at all reliable, which that's life endangering. That's terrible. So

0:20:08.720 --> 0:20:10.960
<v Speaker 1>I think Fraans is going to be a case study

0:20:11.200 --> 0:20:13.639
<v Speaker 1>for many, many years. It's a lesson on what not

0:20:13.920 --> 0:20:16.240
<v Speaker 1>to do and how not to do it, and I

0:20:16.280 --> 0:20:19.360
<v Speaker 1>hope a lot of people take that to heart and they,

0:20:19.480 --> 0:20:23.240
<v Speaker 1>you know, they learn from those mistakes. Let's move on

0:20:23.800 --> 0:20:27.200
<v Speaker 1>to twenty seventeen. Holy cow, this is taking forever. It's

0:20:27.200 --> 0:20:30.760
<v Speaker 1>almost as long as living through those years in real time. Anyway,

0:20:30.920 --> 0:20:35.400
<v Speaker 1>twenty seventeen, mega venture capital fund company soft Bank invested

0:20:35.560 --> 0:20:38.480
<v Speaker 1>hundreds of millions of dollars into a company that was

0:20:38.760 --> 0:20:41.760
<v Speaker 1>portrayed as if it were a tech company, but it

0:20:41.800 --> 0:20:45.639
<v Speaker 1>really wasn't. In reality, all it was doing was little

0:20:45.640 --> 0:20:49.560
<v Speaker 1>more than subleasing office space to clients, and that company

0:20:49.840 --> 0:20:53.200
<v Speaker 1>was we Work. Now, over the following years, soft Bank

0:20:53.240 --> 0:20:56.200
<v Speaker 1>would increase this investment to the point where it's spent

0:20:56.320 --> 0:21:01.200
<v Speaker 1>around sixteen billion with a B dollars on work, not

0:21:01.280 --> 0:21:04.600
<v Speaker 1>just in investments, but you know, overall. We Work meanwhile,

0:21:04.920 --> 0:21:08.800
<v Speaker 1>would prep itself for an initial public offering or IPO

0:21:09.119 --> 0:21:14.320
<v Speaker 1>in twenty nineteen. Unfortunately, that public offering imploded before it

0:21:14.320 --> 0:21:18.679
<v Speaker 1>could happen. It was kind of an absurd situation, like

0:21:18.720 --> 0:21:23.280
<v Speaker 1>there were corporate documents that just read like new age,

0:21:23.640 --> 0:21:29.320
<v Speaker 1>you know, ridiculous meaningless babble. Anyway, we Work did not

0:21:29.560 --> 0:21:33.080
<v Speaker 1>go public, and it then started to go into a

0:21:33.080 --> 0:21:36.840
<v Speaker 1>period of decline and actually went into bankruptcy protection in

0:21:36.880 --> 0:21:39.920
<v Speaker 1>twenty twenty three. And it didn't go away, It didn't

0:21:39.920 --> 0:21:42.680
<v Speaker 1>go out of business. It did go into bankruptcy, but

0:21:42.720 --> 0:21:45.280
<v Speaker 1>it's still around. Some view we work as sort of

0:21:45.320 --> 0:21:50.000
<v Speaker 1>a cautionary tale about the startup ecosystem, and as crazy

0:21:50.000 --> 0:21:53.000
<v Speaker 1>as that story is, it's still not the one I

0:21:53.080 --> 0:21:56.920
<v Speaker 1>picked to focus on this episode. Other things that happened

0:21:56.920 --> 0:21:59.320
<v Speaker 1>in twenty seventeen. There were a lot more data breaches

0:21:59.359 --> 0:22:02.680
<v Speaker 1>that year, including equa Fax, which is a credit reporting

0:22:02.720 --> 0:22:06.360
<v Speaker 1>company that was huge like bad bad news. I mean,

0:22:06.400 --> 0:22:10.600
<v Speaker 1>you expect an institution like a credit reporting company to

0:22:10.640 --> 0:22:15.880
<v Speaker 1>have really strong security measures because that's incredibly sensitive information

0:22:15.920 --> 0:22:18.400
<v Speaker 1>that affects millions of people, Like we're all lumped into

0:22:18.440 --> 0:22:21.640
<v Speaker 1>that system here in the United States. You know, everyone's

0:22:21.680 --> 0:22:24.560
<v Speaker 1>got their credit rating and everything, so having that information

0:22:24.680 --> 0:22:29.400
<v Speaker 1>get breached very damaging. The Yahoo breach I mentioned earlier

0:22:30.000 --> 0:22:34.720
<v Speaker 1>would end up becoming more clear in twenty seventeen. That's

0:22:34.760 --> 0:22:38.119
<v Speaker 1>when we learned that essentially everybody was whoever had a

0:22:38.200 --> 0:22:40.800
<v Speaker 1>Yahoo account was affected by it. And it also had

0:22:40.840 --> 0:22:45.359
<v Speaker 1>a huge impact on an acquisition because Verizon was buying Yahoo,

0:22:46.040 --> 0:22:49.680
<v Speaker 1>and it ended up affecting that acquisition deal by knocking

0:22:49.720 --> 0:22:52.760
<v Speaker 1>off around three hundred and fifty million dollars off Yahoo's

0:22:52.840 --> 0:22:57.080
<v Speaker 1>sales price. So yikes. Facebook's mark Zuckerberg was called to

0:22:57.080 --> 0:22:59.760
<v Speaker 1>face questioning from Congress, and not for the last time,

0:23:00.280 --> 0:23:04.200
<v Speaker 1>after Facebook had served up political ads that turned out

0:23:04.240 --> 0:23:07.720
<v Speaker 1>to have been paid for by Russian groups, and these

0:23:07.720 --> 0:23:10.199
<v Speaker 1>were political ads for the United States, so they were

0:23:10.240 --> 0:23:13.320
<v Speaker 1>intended to sway Americans who were voting in the twenty

0:23:13.320 --> 0:23:16.480
<v Speaker 1>sixteen presidential elections, and this started up a conversation in

0:23:16.520 --> 0:23:20.600
<v Speaker 1>America about how to protect against foreign interference in American elections,

0:23:20.800 --> 0:23:25.159
<v Speaker 1>something that hadn't really taken like the headlines by storm

0:23:25.200 --> 0:23:28.520
<v Speaker 1>in previous years, but this time it really was. Fortunately,

0:23:28.800 --> 0:23:31.400
<v Speaker 1>we have all of that sorted out today and there's

0:23:31.440 --> 0:23:36.440
<v Speaker 1>no more problem. That was me being sarcastic. Cryptocurrency boomed

0:23:36.440 --> 0:23:39.560
<v Speaker 1>in twenty seventeen and Ethereum became more of a known

0:23:39.680 --> 0:23:44.000
<v Speaker 1>quantity and introduced the possibility of other blockchain based cryptocurrencies

0:23:44.000 --> 0:23:47.639
<v Speaker 1>based off the Ethereum blockchain. At this point, Ethereum was

0:23:47.680 --> 0:23:51.760
<v Speaker 1>a proof of work cryptocurrency, just like Bitcoin is, but

0:23:51.960 --> 0:23:54.320
<v Speaker 1>would later turn to be a proof of stake, but

0:23:54.359 --> 0:23:57.280
<v Speaker 1>that would take a few years. Arguably this was really

0:23:57.320 --> 0:23:59.960
<v Speaker 1>when proof of work currencies began, making it very hard

0:24:00.280 --> 0:24:03.840
<v Speaker 1>for non crypto customers to get hold of graphics processing

0:24:03.920 --> 0:24:08.160
<v Speaker 1>units or GPUs, particularly in the video game space. GPUs

0:24:08.200 --> 0:24:11.639
<v Speaker 1>are important. Crypto miners were relying on these cards because

0:24:11.680 --> 0:24:15.280
<v Speaker 1>they have great parallel processing capabilities and that helps when

0:24:15.280 --> 0:24:19.880
<v Speaker 1>you're mining cryptocurrency and a proof of work system. So yeah,

0:24:19.960 --> 0:24:22.280
<v Speaker 1>this was the beginning of a tough time. If you

0:24:22.320 --> 0:24:24.320
<v Speaker 1>were a gamer and you wanted to get hold of

0:24:24.359 --> 0:24:27.399
<v Speaker 1>the latest in GPUs, it was just as hard to

0:24:27.400 --> 0:24:29.439
<v Speaker 1>get hold of them for a few years. But the

0:24:29.440 --> 0:24:31.760
<v Speaker 1>big story I really wanted to talk about is the

0:24:32.119 --> 0:24:35.720
<v Speaker 1>no good, very bad year that Uber had in twenty seventeen. Now,

0:24:35.760 --> 0:24:38.240
<v Speaker 1>to be clear, a lot of the stuff that happened

0:24:38.440 --> 0:24:41.040
<v Speaker 1>to Uber in twenty seventeen had actually been happening for

0:24:41.080 --> 0:24:43.240
<v Speaker 1>a while. It's just that it all came to a

0:24:43.359 --> 0:24:46.919
<v Speaker 1>head in twenty seventeen. So starting off, we've got some

0:24:46.960 --> 0:24:51.239
<v Speaker 1>political events that landed Uber in a critical place. They

0:24:51.440 --> 0:24:54.320
<v Speaker 1>got a lot of criticism for this. So in January

0:24:54.320 --> 0:24:58.080
<v Speaker 1>twenty seventeen, Donald Trump passed some executive actions that placed

0:24:58.119 --> 0:25:02.120
<v Speaker 1>hefty restrictions on foreign nation being allowed into the United States,

0:25:02.359 --> 0:25:05.919
<v Speaker 1>and largely these restrictions affected people who were traveling from

0:25:06.000 --> 0:25:10.240
<v Speaker 1>countries that have a large Muslim population. So people got

0:25:10.320 --> 0:25:14.600
<v Speaker 1>very upset They were enraged that Trump was apparently engaging

0:25:14.840 --> 0:25:18.159
<v Speaker 1>in profiling because it's not like these other countries that

0:25:18.240 --> 0:25:21.200
<v Speaker 1>don't have large Muslim populations were affected. So yeah, it

0:25:21.560 --> 0:25:25.040
<v Speaker 1>was it was hard to justify. But in response to

0:25:25.359 --> 0:25:29.120
<v Speaker 1>his move, taxi cab drivers in New York City refused

0:25:29.160 --> 0:25:32.920
<v Speaker 1>to work in protest of these travel restrictions, and they

0:25:32.920 --> 0:25:37.520
<v Speaker 1>did this the day following when Trump signed those executive actions,

0:25:37.760 --> 0:25:43.080
<v Speaker 1>and Uber became news because it lifted surge pricing in

0:25:43.200 --> 0:25:45.760
<v Speaker 1>New York in an apparent attempt to take advantage of

0:25:45.800 --> 0:25:50.280
<v Speaker 1>a lack of competition due to that taxi driver work stoppage,

0:25:50.520 --> 0:25:52.320
<v Speaker 1>and it was seen as a move to undermine a

0:25:52.359 --> 0:25:56.479
<v Speaker 1>political protest, and in response, a hashtag called delete Uber

0:25:56.600 --> 0:25:59.400
<v Speaker 1>began to circulate. As it would turn out, there would

0:25:59.440 --> 0:26:01.560
<v Speaker 1>be lots of other reasons folks would want to delete

0:26:01.680 --> 0:26:04.320
<v Speaker 1>Uber as the year went on that didn't involve travel

0:26:04.359 --> 0:26:07.600
<v Speaker 1>restrictions at all. So next up. In February twenty seventeen,

0:26:07.880 --> 0:26:12.360
<v Speaker 1>a former Uber engineer named Susan Fowler came forward posting

0:26:12.359 --> 0:26:16.000
<v Speaker 1>a blog post that made public accusations regarding gender discrimination

0:26:16.359 --> 0:26:20.879
<v Speaker 1>and sexual harassment within Uber, and she detailed a devastatingly

0:26:21.119 --> 0:26:25.480
<v Speaker 1>toxic work culture that was particularly harmful toward women within

0:26:25.520 --> 0:26:29.040
<v Speaker 1>the company. Fowler's move would inspire other women within the

0:26:29.080 --> 0:26:32.000
<v Speaker 1>tech industry to come forward with their own stories, and

0:26:32.080 --> 0:26:35.600
<v Speaker 1>when paired with the blossoming Me Too movement in late

0:26:35.720 --> 0:26:38.800
<v Speaker 1>twenty seventeen, this would build into a more unified call

0:26:38.880 --> 0:26:41.440
<v Speaker 1>for change and accountability. And I wish I could say

0:26:41.440 --> 0:26:44.800
<v Speaker 1>that we got there, that things were all better now,

0:26:44.840 --> 0:26:47.920
<v Speaker 1>But over the following years we would get more stories

0:26:48.160 --> 0:26:51.840
<v Speaker 1>about companies and toxic work cultures and sexual harassment that

0:26:51.880 --> 0:26:55.560
<v Speaker 1>had been codified into company culture. So we got a

0:26:55.560 --> 0:26:58.280
<v Speaker 1>long way to go. But also in February twenty seventeen,

0:26:58.400 --> 0:27:02.600
<v Speaker 1>a video went viral showing then Uber CEO Travis Kalanik,

0:27:02.760 --> 0:27:05.240
<v Speaker 1>who co founded the company, getting into an argument with

0:27:05.320 --> 0:27:08.199
<v Speaker 1>an Uber driver, and the driver protested to Kalanick that

0:27:08.440 --> 0:27:11.520
<v Speaker 1>the company was putting drivers in a squeeze because it

0:27:11.560 --> 0:27:13.880
<v Speaker 1>was raising standards for stuff like, you know, the types

0:27:13.920 --> 0:27:17.639
<v Speaker 1>of cars that could be used on various Uber services,

0:27:17.760 --> 0:27:21.960
<v Speaker 1>while also dropping prices for customers, and drivers were having

0:27:22.040 --> 0:27:25.080
<v Speaker 1>to pay more and they were getting paid less. Kalan

0:27:25.160 --> 0:27:28.560
<v Speaker 1>Nick got really argumentative, but the whole exchange was captured

0:27:28.600 --> 0:27:31.520
<v Speaker 1>on a dash cam. The driver later uploaded it to YouTube.

0:27:31.800 --> 0:27:35.240
<v Speaker 1>I found quite a bit of popularity. Kalanik later issued

0:27:35.280 --> 0:27:38.840
<v Speaker 1>an apology in an internal email in Uber. He sensed

0:27:38.880 --> 0:27:42.880
<v Speaker 1>that perhaps he didn't come off looking really sympathetic because

0:27:42.880 --> 0:27:45.639
<v Speaker 1>he was sitting in the back of an Uber black

0:27:45.800 --> 0:27:50.560
<v Speaker 1>vehicle between two women sitting next to him and arguing

0:27:50.600 --> 0:27:53.280
<v Speaker 1>with his driver about the fact that the driver needed

0:27:53.280 --> 0:27:56.400
<v Speaker 1>to take responsibility for his own financial situation. That Uber

0:27:56.560 --> 0:27:59.920
<v Speaker 1>was blameless in this particular batter, You know, considering how

0:28:00.040 --> 0:28:03.359
<v Speaker 1>Uber was also trying to dodge the responsibility for accusations

0:28:03.400 --> 0:28:06.040
<v Speaker 1>brought against the company from Vowler. The fact that he

0:28:06.160 --> 0:28:08.600
<v Speaker 1>was arguing that, hey, you need to take responsibility for

0:28:08.640 --> 0:28:11.800
<v Speaker 1>your life while simultaneously the company was trying to dodge

0:28:11.800 --> 0:28:14.520
<v Speaker 1>responsibility struck a lot of people as being perhaps on

0:28:14.600 --> 0:28:17.360
<v Speaker 1>the touch ironic side, and we're not done with their year.

0:28:17.560 --> 0:28:20.119
<v Speaker 1>That's just the beginning of the year. In March, the

0:28:20.160 --> 0:28:23.119
<v Speaker 1>New York Times published an article revealing that Uber was

0:28:23.119 --> 0:28:26.000
<v Speaker 1>making use of a tool called gray Ball. Now. The

0:28:26.000 --> 0:28:29.240
<v Speaker 1>purpose of this tool was to fool local authorities in

0:28:29.320 --> 0:28:33.440
<v Speaker 1>regions where Uber's operations were unsanctioned. In other words, gray

0:28:33.480 --> 0:28:36.040
<v Speaker 1>Ball was meant to trick police so that Uber drivers

0:28:36.040 --> 0:28:39.480
<v Speaker 1>could operate in places where they weren't technically allowed. The

0:28:39.520 --> 0:28:43.400
<v Speaker 1>gray Ball tool would identify law enforcement that was attempting

0:28:43.440 --> 0:28:46.360
<v Speaker 1>to hail a ride. So let's say that police are

0:28:46.400 --> 0:28:49.120
<v Speaker 1>trying to prove that Uber is operating in a place

0:28:49.120 --> 0:28:51.880
<v Speaker 1>where they're not supposed to, so they're using their phone

0:28:51.880 --> 0:28:54.120
<v Speaker 1>to call a ride. Well, grey Ball was meant to

0:28:54.200 --> 0:28:57.480
<v Speaker 1>identify when it was a police officer, and then the

0:28:57.520 --> 0:29:01.240
<v Speaker 1>police officer would see cars on the app, but no

0:29:01.360 --> 0:29:04.320
<v Speaker 1>car would ever come to actually pick them up, so

0:29:04.960 --> 0:29:06.760
<v Speaker 1>you know, there was no way for them to use

0:29:06.800 --> 0:29:10.520
<v Speaker 1>that as evidence that Uber was picking up or dropping

0:29:10.560 --> 0:29:15.080
<v Speaker 1>off in that particular region. So Uber spokespeople claimed that

0:29:15.160 --> 0:29:17.280
<v Speaker 1>the tool was actually meant to protect drivers. It was

0:29:17.320 --> 0:29:20.080
<v Speaker 1>meant to prevent them from picking up a fair from

0:29:20.120 --> 0:29:24.600
<v Speaker 1>somebody who was abusing Uber's systems in other words, and

0:29:25.080 --> 0:29:27.800
<v Speaker 1>said that you know, the drivers are independent contractors and

0:29:27.840 --> 0:29:30.840
<v Speaker 1>that they should also not be persecuted or They also

0:29:31.120 --> 0:29:34.560
<v Speaker 1>suggested that law enforcement was somehow in collusion with taxi

0:29:34.600 --> 0:29:38.200
<v Speaker 1>companies to muscle ride hailing services out of various regions.

0:29:38.640 --> 0:29:40.360
<v Speaker 1>I think it is good to point out that even

0:29:40.360 --> 0:29:43.600
<v Speaker 1>if that were true, it doesn't mean that Uber gets

0:29:44.200 --> 0:29:46.800
<v Speaker 1>a free pass to break the law, Like the law

0:29:46.880 --> 0:29:49.320
<v Speaker 1>is the law, and a law can be unjust, but

0:29:49.400 --> 0:29:53.280
<v Speaker 1>breaking an unjust law still comes with consequences. And I

0:29:53.320 --> 0:29:56.600
<v Speaker 1>know it's an easy pat answer to say that the

0:29:56.640 --> 0:29:59.320
<v Speaker 1>solution is to change the law, because you know, I

0:29:59.360 --> 0:30:01.840
<v Speaker 1>know our system here in the United States. I know,

0:30:02.240 --> 0:30:06.160
<v Speaker 1>at best it's byzantine and complicated, and at worst it's

0:30:06.240 --> 0:30:09.440
<v Speaker 1>broken and biased. But you know, it's still a law.

0:30:09.960 --> 0:30:12.160
<v Speaker 1>That's the problem. Like you can't just choose which laws

0:30:12.200 --> 0:30:14.520
<v Speaker 1>to obey and which ones not to obey. Now, that

0:30:14.600 --> 0:30:17.600
<v Speaker 1>still just gets us into to March of twenty seventeen,

0:30:17.600 --> 0:30:19.600
<v Speaker 1>and Uber's very bad, no good year still has a

0:30:19.640 --> 0:30:22.040
<v Speaker 1>long way to go. In May, the company had to

0:30:22.040 --> 0:30:25.200
<v Speaker 1>come clean about how it was paying drivers. So, in

0:30:25.240 --> 0:30:27.840
<v Speaker 1>an example that g Nome Shiber used in the New

0:30:27.920 --> 0:30:32.200
<v Speaker 1>York Times, if a fare cost twenty dollars and taxes

0:30:32.280 --> 0:30:35.760
<v Speaker 1>on that fare were two dollars, Uber was only supposed

0:30:35.800 --> 0:30:39.720
<v Speaker 1>to take its commission, which is twenty five percent off

0:30:39.800 --> 0:30:44.080
<v Speaker 1>the eighteen dollars that were left over so after taxes. However,

0:30:44.160 --> 0:30:47.680
<v Speaker 1>it was discovered that Uber appeared to instead be taking

0:30:47.760 --> 0:30:52.120
<v Speaker 1>its twenty five percent share before taxes, so in the

0:30:52.520 --> 0:30:55.520
<v Speaker 1>example that Schiber gave, it would take twenty five percent

0:30:55.520 --> 0:30:58.240
<v Speaker 1>of twenty bucks, which is five dollars, instead of twenty

0:30:58.520 --> 0:31:01.520
<v Speaker 1>five percent of eighteen bucks, which is four dollars fifty cents,

0:31:01.800 --> 0:31:04.160
<v Speaker 1>and it meant that drivers were taking home less money

0:31:04.200 --> 0:31:07.560
<v Speaker 1>than what they were actually owed. An advocacy group argued

0:31:07.560 --> 0:31:10.680
<v Speaker 1>that what Uber was actually doing was passing the cost

0:31:10.800 --> 0:31:14.280
<v Speaker 1>of state taxes onto drivers, particularly in the state of

0:31:14.320 --> 0:31:18.280
<v Speaker 1>New York, and Uber was not assuming the responsibility of

0:31:18.360 --> 0:31:21.960
<v Speaker 1>paying taxes as a company, and this was a tough

0:31:22.080 --> 0:31:24.880
<v Speaker 1>argument against Uber, and Uber executives said that the company

0:31:24.920 --> 0:31:27.360
<v Speaker 1>was dedicated to paying all drivers the money that they

0:31:27.360 --> 0:31:30.280
<v Speaker 1>were owed due to this practice, that they were sorry

0:31:30.320 --> 0:31:32.760
<v Speaker 1>for it, and you know, et cetera, et cetera. So

0:31:32.880 --> 0:31:35.240
<v Speaker 1>this ended up costing the company as well, gave it

0:31:35.280 --> 0:31:38.520
<v Speaker 1>another black eye, which was unfortunate because at this point

0:31:38.680 --> 0:31:41.680
<v Speaker 1>Uber had more black eyes than eyes. At the halfway

0:31:41.720 --> 0:31:44.480
<v Speaker 1>mark of the year in June, and internal investigation in

0:31:44.600 --> 0:31:48.280
<v Speaker 1>Uber led to twenty people in the company, some of

0:31:48.280 --> 0:31:52.880
<v Speaker 1>them in leadership positions, being fired for inappropriate behavior. And

0:31:52.960 --> 0:31:57.720
<v Speaker 1>by inappropriate behavior, I'm mostly referring to sexual harassment. In addition,

0:31:57.760 --> 0:32:00.960
<v Speaker 1>the board of directors pressured Travis Kalanick to resign, which

0:32:00.960 --> 0:32:03.240
<v Speaker 1>he did, though he still had many close friends on

0:32:03.280 --> 0:32:05.400
<v Speaker 1>the board of directors, so that was a bit of

0:32:05.400 --> 0:32:09.320
<v Speaker 1>a struggle too, and we're not done so. In Singapore,

0:32:09.920 --> 0:32:13.880
<v Speaker 1>it was discovered that Uber had been renting dangerous vehicles

0:32:13.880 --> 0:32:17.840
<v Speaker 1>to drivers. These were vehicles that had known safety issues, namely,

0:32:18.160 --> 0:32:20.720
<v Speaker 1>once in a while they would catch on fire, and

0:32:21.120 --> 0:32:24.680
<v Speaker 1>Uber apparently knew this and still use those vehicles to

0:32:24.760 --> 0:32:27.360
<v Speaker 1>rent to drivers in Singapore to drive for the company,

0:32:27.400 --> 0:32:31.400
<v Speaker 1>which seems in my mind a tiny bit negligent. Uber

0:32:31.480 --> 0:32:34.120
<v Speaker 1>also lost its license to operate within the City of

0:32:34.160 --> 0:32:37.959
<v Speaker 1>London for failure to adhere to certain corporate responsibility requirements,

0:32:38.120 --> 0:32:40.000
<v Speaker 1>and near the end of the year, the company had

0:32:40.000 --> 0:32:42.200
<v Speaker 1>to come clean about a data breach that had happened

0:32:42.240 --> 0:32:45.720
<v Speaker 1>in twenty sixteen and allowed hackers to access information about

0:32:45.800 --> 0:32:48.680
<v Speaker 1>drivers and customers alike. Oh and also that Uber had

0:32:48.720 --> 0:32:51.360
<v Speaker 1>paid a ransom to keep the whole thing quiet. And

0:32:51.400 --> 0:32:54.680
<v Speaker 1>as I always point out, paying ransoms is bad because

0:32:54.720 --> 0:32:57.960
<v Speaker 1>it reinforces to the attackers that ransoms work, and it

0:32:58.040 --> 0:33:00.320
<v Speaker 1>just means we get more of them. So it's better

0:33:00.400 --> 0:33:02.840
<v Speaker 1>not to do that anyway. Yeah, not a good year

0:33:02.880 --> 0:33:04.880
<v Speaker 1>for Uber, especially since you know, they paid to keep

0:33:04.920 --> 0:33:07.040
<v Speaker 1>that thing quiet and it came out in the open anyway.

0:33:07.080 --> 0:33:10.360
<v Speaker 1>So twenty seventeen rough year. All Right, we got a

0:33:10.360 --> 0:33:13.400
<v Speaker 1>whole lot to get through. So let's take another quick

0:33:13.400 --> 0:33:15.080
<v Speaker 1>break and when we come back, we'll pick up with

0:33:15.160 --> 0:33:28.040
<v Speaker 1>twenty eighteen. We're back. So in twenty eighteen here in

0:33:28.080 --> 0:33:30.400
<v Speaker 1>the United States, we were coming to grips with how

0:33:30.440 --> 0:33:34.640
<v Speaker 1>to navigate city streets while all these folks on rental

0:33:34.680 --> 0:33:38.520
<v Speaker 1>electric scooters were whizzing around on sidewalks and roads, and

0:33:38.720 --> 0:33:40.920
<v Speaker 1>it was a mess. It was a mess because you know,

0:33:40.960 --> 0:33:43.560
<v Speaker 1>you had all these people just getting in the way

0:33:43.600 --> 0:33:46.080
<v Speaker 1>of pedestrians, traffic and stuff. It was a mess because

0:33:46.120 --> 0:33:50.200
<v Speaker 1>you would have folks abandoning their electric scooter wherever they wanted,

0:33:50.240 --> 0:33:52.800
<v Speaker 1>including like in the middle of the road sometimes or

0:33:52.840 --> 0:33:55.480
<v Speaker 1>some people would get upset about the electric scooters and

0:33:55.520 --> 0:33:57.280
<v Speaker 1>would round up as many as they could and like

0:33:57.400 --> 0:33:59.840
<v Speaker 1>throw them in a pond or whatever. It was just

0:33:59.840 --> 0:34:02.360
<v Speaker 1>a a huge mess and an example of a tech

0:34:02.440 --> 0:34:06.960
<v Speaker 1>oriented business model that hit the streets before local laws

0:34:06.960 --> 0:34:10.160
<v Speaker 1>and regulations could really weigh in on how this should

0:34:10.360 --> 0:34:15.680
<v Speaker 1>interact with the existing infrastructure. So example here in Atlanta. Technically,

0:34:15.880 --> 0:34:18.200
<v Speaker 1>the law is that if you're driving one of these things,

0:34:18.239 --> 0:34:20.200
<v Speaker 1>you're supposed to be on the road. You're not supposed

0:34:20.200 --> 0:34:22.480
<v Speaker 1>to be on a sidewalk. And technically I believe you're

0:34:22.480 --> 0:34:25.279
<v Speaker 1>supposed to be wearing a helmet, though nobody does, and

0:34:25.320 --> 0:34:28.040
<v Speaker 1>as far as I've seen, no one really enforces that either,

0:34:28.239 --> 0:34:30.760
<v Speaker 1>But that's what the rule is supposed to be anyway.

0:34:30.800 --> 0:34:33.520
<v Speaker 1>Twenty eighteen was also the year when five G wireless

0:34:33.520 --> 0:34:37.520
<v Speaker 1>technologies first began to take headlines by storm. And it

0:34:37.600 --> 0:34:40.359
<v Speaker 1>turns out five G is a little more complicated than

0:34:40.400 --> 0:34:43.160
<v Speaker 1>just being one G better than four G. There are

0:34:43.200 --> 0:34:46.200
<v Speaker 1>different flavors, if you will, of five G. So on

0:34:46.200 --> 0:34:49.080
<v Speaker 1>one end, you've got like the ultra high frequency five

0:34:49.160 --> 0:34:51.600
<v Speaker 1>G bands. These are the ones that are great for

0:34:51.760 --> 0:34:54.760
<v Speaker 1>super high throughput, so you're able to make huge data

0:34:54.800 --> 0:34:58.879
<v Speaker 1>transfers in very short amounts of time. But it has

0:34:58.920 --> 0:35:03.200
<v Speaker 1>a limited transmission range, and also the frequencies aren't really

0:35:03.200 --> 0:35:06.279
<v Speaker 1>good at penetrating solid matter, so if you happen to be,

0:35:06.400 --> 0:35:09.719
<v Speaker 1>say on the other side of a wall as a transmitter,

0:35:09.920 --> 0:35:13.160
<v Speaker 1>you might not actually be able to make use of

0:35:13.200 --> 0:35:17.920
<v Speaker 1>that five G transmitter. Lower frequency five G bands allow

0:35:17.960 --> 0:35:23.000
<v Speaker 1>for longer distance communications, and they penetrate through stuff like walls,

0:35:23.080 --> 0:35:25.799
<v Speaker 1>but they also have lower data throughput values, so you

0:35:25.840 --> 0:35:30.239
<v Speaker 1>don't have the quote unquote speed of the other version

0:35:30.280 --> 0:35:33.120
<v Speaker 1>of five G. But communicating all of this to customers

0:35:33.200 --> 0:35:36.520
<v Speaker 1>is hard, Like how do you say, Hey, under certain circumstances,

0:35:36.560 --> 0:35:38.839
<v Speaker 1>you're going to get this kind of experience, but under

0:35:38.880 --> 0:35:42.240
<v Speaker 1>every other circumstance it's going to be like this, that's muddy.

0:35:42.560 --> 0:35:45.000
<v Speaker 1>So a lot of the marketing that I saw really

0:35:45.040 --> 0:35:50.320
<v Speaker 1>focused on the ideal hypothetical situation you could find yourself

0:35:50.360 --> 0:35:53.960
<v Speaker 1>in where you have this incredible throughput with these ultrai

0:35:54.040 --> 0:35:58.880
<v Speaker 1>frequency five G transmitters and ignored everything else, and that

0:35:59.000 --> 0:36:02.640
<v Speaker 1>just set people up for disappointment unless they just happened

0:36:02.640 --> 0:36:04.920
<v Speaker 1>to be in an area where they could take advantage

0:36:05.120 --> 0:36:08.520
<v Speaker 1>of those ultra high frequency transmitter stations, in which case

0:36:08.560 --> 0:36:10.919
<v Speaker 1>they had a great experience as long as a wall

0:36:10.920 --> 0:36:13.879
<v Speaker 1>didn't come between them and the tower. Rumors first began

0:36:14.000 --> 0:36:16.840
<v Speaker 1>to circulate in this year that Apple had been working

0:36:16.880 --> 0:36:19.600
<v Speaker 1>on a mixed reality headset, with the original goal of

0:36:19.640 --> 0:36:22.320
<v Speaker 1>having it come to market by twenty twenty. Of course,

0:36:22.880 --> 0:36:26.120
<v Speaker 1>we would realize later that the Apple Vision pro would

0:36:26.160 --> 0:36:29.760
<v Speaker 1>not debut until early twenty twenty four, and the somewhat

0:36:29.800 --> 0:36:33.360
<v Speaker 1>tep in response to that headset has put the future

0:36:33.400 --> 0:36:35.640
<v Speaker 1>of the product line into question. I have read a

0:36:35.640 --> 0:36:38.920
<v Speaker 1>lot of analysts that have said that Apple is likely

0:36:39.400 --> 0:36:43.120
<v Speaker 1>going to release a lower cost, stripped down version of

0:36:43.200 --> 0:36:47.560
<v Speaker 1>the Vision pro that they haven't fully abandoned the tech

0:36:47.640 --> 0:36:50.680
<v Speaker 1>product line. But you know, we'll just have to see

0:36:50.719 --> 0:36:52.680
<v Speaker 1>what happens, and by the time you hear this, maybe

0:36:52.719 --> 0:36:56.040
<v Speaker 1>we'll already have seen it. That's also twenty eighteen was

0:36:56.040 --> 0:36:58.520
<v Speaker 1>the year when Elon Musk would get into trouble with SEC,

0:36:58.680 --> 0:37:01.560
<v Speaker 1>not for the last time. He tweeted out that he

0:37:01.719 --> 0:37:04.719
<v Speaker 1>intended to take Tesla private for four hundred and twenty

0:37:04.760 --> 0:37:09.160
<v Speaker 1>dollars a share and that some presumably some unnamed investors

0:37:09.200 --> 0:37:11.640
<v Speaker 1>would front him the funds to do it. But turns

0:37:11.680 --> 0:37:14.640
<v Speaker 1>out that was what we call a lie, and the

0:37:14.680 --> 0:37:18.000
<v Speaker 1>SEC wasn't so big on the whole. Hey, it was

0:37:18.120 --> 0:37:22.280
<v Speaker 1>just a weed joke. Defense Musk, as CEO of Tesla,

0:37:22.680 --> 0:37:27.839
<v Speaker 1>has a responsibility to Tesla's shareholders, and the SEC said, hey,

0:37:27.880 --> 0:37:31.200
<v Speaker 1>you can't go around defrauding everyone, even if it's a joke,

0:37:31.400 --> 0:37:33.839
<v Speaker 1>because you're the CEO. You can't say that you're going

0:37:33.920 --> 0:37:36.480
<v Speaker 1>to take the company private if you don't actually have

0:37:36.560 --> 0:37:39.320
<v Speaker 1>plans to do that. Musk would go on to build

0:37:39.360 --> 0:37:43.400
<v Speaker 1>a very contentious relationship with the SEC, and I'm very

0:37:43.480 --> 0:37:45.239
<v Speaker 1>curious to see how that plays out over the next

0:37:45.280 --> 0:37:49.200
<v Speaker 1>few years. Okay, here's the story I actually wanted to

0:37:49.320 --> 0:37:53.600
<v Speaker 1>focus on for twenty eighteen. That was the year when Facebook,

0:37:54.200 --> 0:37:58.360
<v Speaker 1>specifically Mark Zuckerberg, was called before Congress again, this time

0:37:58.840 --> 0:38:03.000
<v Speaker 1>to talk about the Cambridge Analytica scandal, which had been

0:38:03.080 --> 0:38:05.360
<v Speaker 1>broiling around the tech world for a couple of years

0:38:05.719 --> 0:38:09.240
<v Speaker 1>but really only became public knowledge and a big story

0:38:09.360 --> 0:38:11.719
<v Speaker 1>in twenty eighteen. So in case you don't remember what

0:38:11.800 --> 0:38:17.040
<v Speaker 1>this was all about, Cambridge Analytica was a political consulting

0:38:17.200 --> 0:38:21.400
<v Speaker 1>firm that worked on various political campaigns, including Trump's first

0:38:21.719 --> 0:38:24.440
<v Speaker 1>candidacy for president back in twenty sixteen here in the

0:38:24.560 --> 0:38:28.200
<v Speaker 1>United States. And it turned out that Cambridge Analytica worked

0:38:28.239 --> 0:38:31.879
<v Speaker 1>with a researcher, a data scientist, who had designed an

0:38:31.920 --> 0:38:36.440
<v Speaker 1>app essentially a personality test slash survey, and this app

0:38:36.520 --> 0:38:40.400
<v Speaker 1>would scrape data off of Facebook without the knowledge or

0:38:40.440 --> 0:38:43.279
<v Speaker 1>consent of most of the people who were affected by it.

0:38:43.640 --> 0:38:46.640
<v Speaker 1>So here's how it kind of worked. So essentially, some

0:38:46.880 --> 0:38:51.760
<v Speaker 1>users were invited to take this little personality test slash survey,

0:38:52.040 --> 0:38:55.040
<v Speaker 1>and in return they would receive a small amount of money,

0:38:55.160 --> 0:38:57.800
<v Speaker 1>so they were being paid to do it. The survey

0:38:58.160 --> 0:39:02.120
<v Speaker 1>involved installing this app extension in Facebook that let the

0:39:02.200 --> 0:39:06.120
<v Speaker 1>developer look at all the profiles connected to the users

0:39:06.160 --> 0:39:10.200
<v Speaker 1>who were taking the test as if the developer were

0:39:10.719 --> 0:39:14.080
<v Speaker 1>was that that user. So let me use an example

0:39:14.160 --> 0:39:17.640
<v Speaker 1>to explain this. Let's say that I'm on Facebook and

0:39:17.680 --> 0:39:21.120
<v Speaker 1>I'm friends with you, and I've decided to take this survey,

0:39:21.400 --> 0:39:24.560
<v Speaker 1>and let's say that you had set your Facebook profiles

0:39:24.640 --> 0:39:27.200
<v Speaker 1>so that only your friends could see it, like the

0:39:27.200 --> 0:39:30.279
<v Speaker 1>public cannot see what you post, only your friends can

0:39:30.320 --> 0:39:33.960
<v Speaker 1>see that. Well, because of the loophole that existed in

0:39:34.040 --> 0:39:38.120
<v Speaker 1>Facebook's app environment at the time when this data scientist

0:39:38.200 --> 0:39:41.040
<v Speaker 1>was doing this research, the data scientists could view your

0:39:41.080 --> 0:39:44.200
<v Speaker 1>profile as if the data scientist were me, like it

0:39:44.239 --> 0:39:46.279
<v Speaker 1>would be like if it were in my place, and

0:39:46.320 --> 0:39:48.799
<v Speaker 1>they would just see everything you had posted because I'm

0:39:48.840 --> 0:39:52.000
<v Speaker 1>your friend, and now the data scientist is posing against

0:39:52.040 --> 0:39:54.760
<v Speaker 1>me and can see everything that you've posted. And thus

0:39:54.960 --> 0:39:57.520
<v Speaker 1>they were able to get hold of tons of information

0:39:57.840 --> 0:40:01.319
<v Speaker 1>that involved people who had never consented to having their

0:40:01.360 --> 0:40:05.520
<v Speaker 1>information collected or used. Now, Cambridge Analytica was aiming to

0:40:05.680 --> 0:40:11.400
<v Speaker 1>take that information and create various targeted campaigns in various regions,

0:40:11.440 --> 0:40:15.520
<v Speaker 1>including doing stuff like discouraging people from voting. You know,

0:40:15.719 --> 0:40:18.000
<v Speaker 1>if it turned out that there was a region that

0:40:18.120 --> 0:40:21.000
<v Speaker 1>was not likely to support one of the candidates that

0:40:21.160 --> 0:40:24.560
<v Speaker 1>had hired Cambridge Analytica, they would try to discourage people

0:40:24.560 --> 0:40:28.480
<v Speaker 1>from voting at all to help boost their clients' numbers. So,

0:40:28.880 --> 0:40:31.040
<v Speaker 1>in the Trump example, if it turns out like there's

0:40:31.040 --> 0:40:34.240
<v Speaker 1>a county in a state that's not likely to support Trump,

0:40:34.480 --> 0:40:37.320
<v Speaker 1>but maybe Trump could carry the state. If that county

0:40:37.440 --> 0:40:40.480
<v Speaker 1>just didn't participate in the election, they would target that

0:40:40.520 --> 0:40:43.840
<v Speaker 1>county that kind of thing. Now, their effectiveness in actually

0:40:44.560 --> 0:40:47.319
<v Speaker 1>accomplishing this goal was a matter of debate. I saw

0:40:47.320 --> 0:40:49.360
<v Speaker 1>a lot of people kind of dismissed, saying like, yeah,

0:40:49.400 --> 0:40:53.160
<v Speaker 1>you know, what they did was unethical and potentially illegal,

0:40:53.480 --> 0:40:56.640
<v Speaker 1>but they also were not really good at it. But still,

0:40:56.800 --> 0:40:59.520
<v Speaker 1>the data collection thing was huge, Like it violated the

0:40:59.560 --> 0:41:04.160
<v Speaker 1>privacy of millions of people. So Facebook also faced a

0:41:04.160 --> 0:41:07.960
<v Speaker 1>ton of criticism because it facilitated this. It allowed it

0:41:08.000 --> 0:41:11.480
<v Speaker 1>to happen through having this lax policy, which, to be

0:41:11.560 --> 0:41:14.920
<v Speaker 1>fair to Facebook, the company had already addressed. They had

0:41:14.960 --> 0:41:19.080
<v Speaker 1>already closed that loophole before anyone had come to the

0:41:19.080 --> 0:41:21.720
<v Speaker 1>public with Cambridge Analytica. Like, I don't even think anyone

0:41:21.719 --> 0:41:25.240
<v Speaker 1>at Facebook necessarily knew about Cambridge Analytica at that point.

0:41:25.560 --> 0:41:28.920
<v Speaker 1>They just had been made aware of this loophole and

0:41:28.960 --> 0:41:33.080
<v Speaker 1>they had fixed it. Also unrelated to that, but the

0:41:33.080 --> 0:41:36.840
<v Speaker 1>company's chief operating officer at the time, Cheryl Sandberg, landed

0:41:36.840 --> 0:41:39.359
<v Speaker 1>in the hot seat because apparently she had hired a

0:41:39.440 --> 0:41:43.160
<v Speaker 1>PR firm to investigate people who are criticizing Facebook, which

0:41:43.160 --> 0:41:46.399
<v Speaker 1>seems like an intimidation tactic to me, right, Like, sure

0:41:46.440 --> 0:41:49.400
<v Speaker 1>would be a shame if you said something bad about

0:41:49.400 --> 0:41:52.960
<v Speaker 1>Facebook and then I don't know, people found out you

0:41:53.000 --> 0:41:56.000
<v Speaker 1>were having an affair on your spouse or something like that.

0:41:56.160 --> 0:42:01.120
<v Speaker 1>As very skullduggery and cloak and daggery not attract. Okay,

0:42:01.560 --> 0:42:04.400
<v Speaker 1>we are now up to twenty nineteen. We still have

0:42:04.440 --> 0:42:06.160
<v Speaker 1>several years to go, but don't worry. Like once I

0:42:06.200 --> 0:42:10.200
<v Speaker 1>hit twenty twenty, things go real fast. However, because of

0:42:10.200 --> 0:42:12.040
<v Speaker 1>the length of this episode, we do need to take

0:42:12.080 --> 0:42:14.480
<v Speaker 1>another quick break to thank our sponsors. We'll be back

0:42:14.560 --> 0:42:16.839
<v Speaker 1>to wrap all this up. Stick with me because I'm

0:42:16.840 --> 0:42:27.879
<v Speaker 1>not going to be doing this much longer. All right,

0:42:27.920 --> 0:42:31.440
<v Speaker 1>we're back, and we're up to twenty nineteen. So Tesla

0:42:31.640 --> 0:42:35.960
<v Speaker 1>introduced the cyber truck that year. It was a sometimes

0:42:36.320 --> 0:42:41.800
<v Speaker 1>a fairly embarrassing unveiling. It included a moment when windows

0:42:41.800 --> 0:42:45.840
<v Speaker 1>that were supposed to be reinforced and difficult to shatter shattered.

0:42:46.320 --> 0:42:49.240
<v Speaker 1>That was a whoopsie. But it would actually take several

0:42:49.320 --> 0:42:51.960
<v Speaker 1>more years before any cyber trucks would be ready to

0:42:52.000 --> 0:42:54.640
<v Speaker 1>ship to customers, so you could argue this was one

0:42:54.680 --> 0:42:58.120
<v Speaker 1>of those events that happened way too early. I also

0:42:58.160 --> 0:43:00.279
<v Speaker 1>think that's going to be the case for some other

0:43:00.320 --> 0:43:04.440
<v Speaker 1>Tesla products, like their robots. Like a fully fledged robot

0:43:04.520 --> 0:43:08.080
<v Speaker 1>capable of doing what their robots appeared to do at

0:43:08.080 --> 0:43:10.560
<v Speaker 1>a recent Tesla event, I imagine is going to take

0:43:10.560 --> 0:43:13.200
<v Speaker 1>a few more years. And also, I'm sure no one

0:43:13.400 --> 0:43:17.000
<v Speaker 1>anticipated someone blowing up a cyber truck outside of Trump's

0:43:17.000 --> 0:43:20.719
<v Speaker 1>Casino in Las Vegas, Nevada. So as I record this episode,

0:43:20.760 --> 0:43:23.200
<v Speaker 1>we still don't have all the details about the Las

0:43:23.320 --> 0:43:26.400
<v Speaker 1>Vegas incident. We know that there was a fatality, the

0:43:26.440 --> 0:43:29.400
<v Speaker 1>person who was in the car and seven injuries, and

0:43:29.440 --> 0:43:31.320
<v Speaker 1>it appears to have been an attack. I mean, the

0:43:31.800 --> 0:43:34.560
<v Speaker 1>news articles I've read have suggested that the car was

0:43:34.640 --> 0:43:38.360
<v Speaker 1>laiden down with potentially a mixture of fireworks and fuel,

0:43:38.680 --> 0:43:42.160
<v Speaker 1>maybe other explosive devices, and so it appears that it

0:43:42.200 --> 0:43:47.560
<v Speaker 1>was purposefully exploded outside of Trump's casino in Nevada. But

0:43:47.600 --> 0:43:49.799
<v Speaker 1>we don't know anything more than that at the time

0:43:49.840 --> 0:43:52.239
<v Speaker 1>that I'm recording this. So if more details have come

0:43:52.239 --> 0:43:54.840
<v Speaker 1>out by the time you hear this, what a tragic

0:43:55.040 --> 0:43:58.080
<v Speaker 1>and baffling sort of thing. Like I never get these

0:43:58.719 --> 0:44:05.000
<v Speaker 1>acts of public violence. It's absolutely alien to me. Twenty

0:44:05.120 --> 0:44:07.799
<v Speaker 1>nineteen is also the year that Disney Plus launched, which

0:44:07.800 --> 0:44:10.240
<v Speaker 1>I don't think merrit's a whole lot of conversation, except

0:44:10.239 --> 0:44:12.239
<v Speaker 1>to say I think of it as almost like a

0:44:12.280 --> 0:44:15.120
<v Speaker 1>tipping point where the number of streaming services started to

0:44:15.160 --> 0:44:18.560
<v Speaker 1>get out of control. I mean, we already had Hulu

0:44:18.960 --> 0:44:23.640
<v Speaker 1>and Netflix and Amazon Prime Video and HBO Max and

0:44:23.760 --> 0:44:26.920
<v Speaker 1>Disney Plus joining the ranks would make things more crowded,

0:44:26.960 --> 0:44:29.160
<v Speaker 1>and we were just getting started. I mean, Apple TV

0:44:29.320 --> 0:44:32.520
<v Speaker 1>Plus also debuted in twenty nineteen that was more of

0:44:32.600 --> 0:44:36.560
<v Speaker 1>a prestige television angle. That Apple was going for but

0:44:36.680 --> 0:44:41.640
<v Speaker 1>still adding even more options there. And today we live

0:44:41.640 --> 0:44:44.360
<v Speaker 1>in a world where there's so many different streaming services

0:44:44.360 --> 0:44:47.359
<v Speaker 1>that we're starting to see them make bundles because they

0:44:47.400 --> 0:44:50.600
<v Speaker 1>recognize that they're too many and that if they all

0:44:50.719 --> 0:44:53.400
<v Speaker 1>try and stand on their own, they're not going to

0:44:53.400 --> 0:44:55.920
<v Speaker 1>get a big slice of the pie because customers have

0:44:55.960 --> 0:44:58.359
<v Speaker 1>a limit to how much they're willing to subscribe to,

0:44:58.560 --> 0:45:01.879
<v Speaker 1>or at least most do. We're getting bundles and consolidation

0:45:02.560 --> 0:45:04.799
<v Speaker 1>because of that, because there's just so many of these

0:45:04.840 --> 0:45:08.120
<v Speaker 1>gosh darn streaming services out there, and most of them

0:45:08.160 --> 0:45:10.920
<v Speaker 1>aren't even nearly as good as dropout TV. And I

0:45:10.960 --> 0:45:13.000
<v Speaker 1>don't know anyone on dropout TV. I just know that

0:45:13.080 --> 0:45:15.880
<v Speaker 1>dropout TV is really good, all right, Speaking of a

0:45:15.880 --> 0:45:19.279
<v Speaker 1>flood of media. It's funny because in twenty nineteen we

0:45:19.320 --> 0:45:23.959
<v Speaker 1>saw what we thought was a big booming period in podcasting.

0:45:24.200 --> 0:45:27.760
<v Speaker 1>And I say it's funny because the next year would

0:45:27.800 --> 0:45:30.640
<v Speaker 1>put twenty nineteen to shame. But yeah, twenty nineteen was

0:45:31.000 --> 0:45:33.160
<v Speaker 1>an important year, Like we saw a lot of people

0:45:33.239 --> 0:45:37.840
<v Speaker 1>getting into podcasting, including high profile personalities like cod and

0:45:37.880 --> 0:45:41.560
<v Speaker 1>O'Brien starting his podcast that year. Meanwhile, there were folks

0:45:41.560 --> 0:45:43.480
<v Speaker 1>like yours truly, who had been going strong for more

0:45:43.480 --> 0:45:45.720
<v Speaker 1>than a decade to that point. And all I'm saying

0:45:45.800 --> 0:45:48.400
<v Speaker 1>is I was podcasting before it was cool now. I

0:45:48.440 --> 0:45:50.799
<v Speaker 1>think the story of twenty nineteen that I want to

0:45:50.800 --> 0:45:54.640
<v Speaker 1>focus on is that the various US regulatory agencies and

0:45:54.680 --> 0:45:57.440
<v Speaker 1>the Department of Justice here in the United States began

0:45:57.520 --> 0:46:02.759
<v Speaker 1>to consider anti trust investigations into big tech companies, primarily

0:46:03.120 --> 0:46:07.479
<v Speaker 1>members of the Big Five. And those are Facebook, which

0:46:07.520 --> 0:46:12.799
<v Speaker 1>is now Meta Alphabet, which is you know, Google's parent company, Apple, Amazon,

0:46:13.200 --> 0:46:16.160
<v Speaker 1>and Microsoft. And those stories are still playing out today,

0:46:16.200 --> 0:46:19.239
<v Speaker 1>with Google in particular looking ahead to a ruling from

0:46:19.280 --> 0:46:21.920
<v Speaker 1>a judge that could determine the future of Google Chrome,

0:46:22.040 --> 0:46:24.920
<v Speaker 1>among other things. Twenty nineteen was also the year that

0:46:25.040 --> 0:46:31.080
<v Speaker 1>TikTok exploded in popularity, so it already launched, but before

0:46:31.160 --> 0:46:34.799
<v Speaker 1>twenty nineteen, it was largely just this obscure app that

0:46:34.920 --> 0:46:38.040
<v Speaker 1>teens were using to lip sync to various music tracks

0:46:38.239 --> 0:46:40.719
<v Speaker 1>and create, you know, fun little videos that way. But

0:46:40.760 --> 0:46:43.719
<v Speaker 1>in twenty nineteen it became a fully fledged short form

0:46:43.840 --> 0:46:48.080
<v Speaker 1>video social network, and it also quickly became a concern

0:46:48.360 --> 0:46:52.000
<v Speaker 1>among people who were worried about stuff like privacy and security,

0:46:52.200 --> 0:46:55.879
<v Speaker 1>and obviously that escalated in later years and ultimately would

0:46:55.960 --> 0:46:59.319
<v Speaker 1>lead to the United States government banning the app in

0:46:59.400 --> 0:47:03.360
<v Speaker 1>twenty twenty before unless it separates from its Chinese parent company,

0:47:03.400 --> 0:47:06.319
<v Speaker 1>Byte Dance. However, I should add that the Trump administration

0:47:06.560 --> 0:47:10.279
<v Speaker 1>has asked the Supreme Court to delay the deadline for this.

0:47:10.440 --> 0:47:12.960
<v Speaker 1>It was set for January nineteenth, which is the day

0:47:13.000 --> 0:47:16.840
<v Speaker 1>before Trump takes office. He's now asking the Supreme Court

0:47:16.880 --> 0:47:21.960
<v Speaker 1>to delay that deadline, and presumably Trump would then attempt

0:47:21.960 --> 0:47:26.640
<v Speaker 1>to change the thing like it's already been signed into law.

0:47:26.760 --> 0:47:29.040
<v Speaker 1>So I don't actually know what the process is at

0:47:29.040 --> 0:47:31.600
<v Speaker 1>this point. I mean, he's the president of the United States,

0:47:31.640 --> 0:47:35.240
<v Speaker 1>but like, I don't think he just has the power

0:47:35.280 --> 0:47:40.080
<v Speaker 1>to undo something for a previous president had signed into law.

0:47:40.400 --> 0:47:43.400
<v Speaker 1>But I'm no constitutional expert, so what do I know?

0:47:43.640 --> 0:47:45.759
<v Speaker 1>All Right, So, now we're up to twenty twenty, and

0:47:46.280 --> 0:47:48.880
<v Speaker 1>nothing happened that year, At least I'd like to pretend

0:47:49.280 --> 0:47:53.040
<v Speaker 1>nothing happened in twenty twenty. The COVID nineteen pandemic obviously

0:47:53.080 --> 0:47:56.920
<v Speaker 1>made an enormous impact on everything in the world, including

0:47:56.960 --> 0:48:00.840
<v Speaker 1>the tech sector. It pushed some companies to the spotlight,

0:48:00.960 --> 0:48:05.000
<v Speaker 1>so tools like Zoom and Slack became crucial to businesses

0:48:05.200 --> 0:48:07.800
<v Speaker 1>that needed their teams to be able to work together

0:48:07.920 --> 0:48:10.719
<v Speaker 1>even when they weren't allowed to like go to the office.

0:48:11.000 --> 0:48:14.400
<v Speaker 1>And as I mentioned a moment ago, podcasts had another

0:48:14.560 --> 0:48:17.759
<v Speaker 1>explosive moment of growth in twenty twenty. Everyone and their

0:48:17.800 --> 0:48:20.560
<v Speaker 1>Dog launched a show that year. Most of those shows

0:48:20.680 --> 0:48:23.760
<v Speaker 1>ended within three episodes, but some of them stuck around.

0:48:24.040 --> 0:48:27.480
<v Speaker 1>Some tech companies or companies connected to tech, found themselves

0:48:27.760 --> 0:48:30.640
<v Speaker 1>in deep trouble in twenty twenty. You know, like we work,

0:48:30.920 --> 0:48:33.480
<v Speaker 1>we work not technically being a tech company, but treated

0:48:33.560 --> 0:48:36.759
<v Speaker 1>that way. It was already having issues before the pandemic,

0:48:37.040 --> 0:48:39.279
<v Speaker 1>but the pandemic meant that customers had no need for

0:48:39.360 --> 0:48:41.800
<v Speaker 1>office space in the meantime, and we work with sitting

0:48:41.800 --> 0:48:45.000
<v Speaker 1>on all these leases that it needed to you know,

0:48:45.320 --> 0:48:48.200
<v Speaker 1>pay off, So that put we work in a really

0:48:48.200 --> 0:48:51.879
<v Speaker 1>tough position, set it up for the path to bankruptcy

0:48:51.920 --> 0:48:55.080
<v Speaker 1>in twenty twenty three. Now, one huge story connected to

0:48:55.120 --> 0:48:58.319
<v Speaker 1>the pandemic was how the Internet facilitated the spread of

0:48:58.480 --> 0:49:02.360
<v Speaker 1>misinformation that year, twenty twenty election year in the United States.

0:49:02.600 --> 0:49:05.400
<v Speaker 1>We always see an uptick in misinformation on those years,

0:49:05.600 --> 0:49:08.400
<v Speaker 1>and boy howdy, did we see it in twenty twenty, Like,

0:49:08.520 --> 0:49:13.000
<v Speaker 1>remember stories like how five G wireless technologies were supposedly

0:49:13.000 --> 0:49:16.440
<v Speaker 1>carrying the coronavirus in some inexplicable way, Like there were

0:49:16.480 --> 0:49:19.479
<v Speaker 1>actual people who believe that. I don't understand how that's

0:49:19.560 --> 0:49:22.520
<v Speaker 1>the case. I guess if you aren't aware of how

0:49:22.640 --> 0:49:26.879
<v Speaker 1>wireless technologies work and the way or lack of way

0:49:26.920 --> 0:49:32.200
<v Speaker 1>that they interact with organisms, I suppose you could be convinced.

0:49:32.239 --> 0:49:35.800
<v Speaker 1>But like it just takes the smallest amount of education

0:49:35.960 --> 0:49:39.879
<v Speaker 1>to learn that just isn't a viable possibility. I still

0:49:39.920 --> 0:49:42.880
<v Speaker 1>can't wrap my head around that one. It's been four years, y'all.

0:49:43.160 --> 0:49:45.640
<v Speaker 1>And that's just one example of one of the weird

0:49:45.719 --> 0:49:49.200
<v Speaker 1>fringe theories that went around related to tech and the coronavirus.

0:49:49.200 --> 0:49:52.160
<v Speaker 1>There's so many. And because it was an election year,

0:49:52.200 --> 0:49:54.560
<v Speaker 1>and while twenty sixteen gave us a taste of how

0:49:54.600 --> 0:49:58.520
<v Speaker 1>misinformation and propaganda campaigns could work, largely funded from foreign

0:49:58.840 --> 0:50:02.279
<v Speaker 1>sources and primarily from Russia, honestly, twenty sixteen felt like

0:50:02.320 --> 0:50:06.240
<v Speaker 1>an informal rehearsal compared to what happened in twenty twenty plus.

0:50:06.520 --> 0:50:09.200
<v Speaker 1>We were starting to see how emerging technologies like deep

0:50:09.239 --> 0:50:12.760
<v Speaker 1>fakes could potentially play a part in misinformation campaigns down

0:50:12.800 --> 0:50:15.399
<v Speaker 1>the road. It was in twenty twenty when Trump as

0:50:15.440 --> 0:50:20.000
<v Speaker 1>president first attempted to ban TikTok through an executive order. Interestingly,

0:50:20.120 --> 0:50:23.160
<v Speaker 1>now that TikTok is actually facing a legal ban here

0:50:23.200 --> 0:50:25.279
<v Speaker 1>in the United States, not just an executive order but

0:50:25.400 --> 0:50:28.959
<v Speaker 1>a law that's been passed, Trump now opposes this move,

0:50:29.360 --> 0:50:32.000
<v Speaker 1>perhaps because one of his big financial supporters during the

0:50:32.040 --> 0:50:35.040
<v Speaker 1>twenty twenty four campaign also happened to be a big

0:50:35.040 --> 0:50:38.200
<v Speaker 1>investor in byte Dance, which is TikTok's parent company. But

0:50:38.280 --> 0:50:42.160
<v Speaker 1>who's to say, okay. There's also a move to take

0:50:42.239 --> 0:50:44.800
<v Speaker 1>the protections out of section two thirty of the nineteen

0:50:44.880 --> 0:50:49.239
<v Speaker 1>ninety six Communications Decency Act in twenty twenty. That's the

0:50:49.920 --> 0:50:53.760
<v Speaker 1>measure that protects platforms online platforms from being held legally

0:50:53.880 --> 0:50:57.640
<v Speaker 1>liable for content that was posted by users. So if

0:50:57.680 --> 0:51:01.520
<v Speaker 1>a user posts something that's illegal, the platform is not

0:51:01.840 --> 0:51:07.319
<v Speaker 1>held responsible for that, particularly if the platform responds appropriately

0:51:07.480 --> 0:51:10.960
<v Speaker 1>by removing the content and restricting the person from being

0:51:11.000 --> 0:51:13.640
<v Speaker 1>able to do that again. I suspect that we're going

0:51:13.719 --> 0:51:16.000
<v Speaker 1>to see a much harder push to strip Section two

0:51:16.080 --> 0:51:19.960
<v Speaker 1>thirty protections moving forward. In twenty twenty five. I would

0:51:20.000 --> 0:51:23.080
<v Speaker 1>be amazed if section two thirty remains a thing by

0:51:23.120 --> 0:51:26.279
<v Speaker 1>the end of Trump's presidency. We'll see, all right. So

0:51:26.320 --> 0:51:29.200
<v Speaker 1>twenty twenty is also the year that Quibi debuted. Do

0:51:29.239 --> 0:51:32.840
<v Speaker 1>you remember Quibi? Quibi debuted, it sputtered, and it died,

0:51:33.000 --> 0:51:34.879
<v Speaker 1>all in the span of a year. If you don't

0:51:34.920 --> 0:51:38.319
<v Speaker 1>remember Quibi. It was a short form video platform that

0:51:38.360 --> 0:51:41.560
<v Speaker 1>poured a whole lot of money into very highly produced,

0:51:41.880 --> 0:51:45.400
<v Speaker 1>professional video projects. So this wasn't user generated. This was

0:51:45.480 --> 0:51:49.280
<v Speaker 1>meant to be like Netflix or Amazon Prime or whatever,

0:51:49.360 --> 0:51:52.480
<v Speaker 1>except for short form video. It was made with an

0:51:52.560 --> 0:51:55.720
<v Speaker 1>audience watching on mobile devices in mind. In fact, every

0:51:55.760 --> 0:51:58.640
<v Speaker 1>production was made so that you could view it portrait

0:51:58.760 --> 0:52:02.239
<v Speaker 1>or landscape, to the point where like directors had to

0:52:02.280 --> 0:52:06.279
<v Speaker 1>frame their shots so that it would work in either orientation.

0:52:06.600 --> 0:52:08.360
<v Speaker 1>But the project did not work out so well in

0:52:08.400 --> 0:52:10.880
<v Speaker 1>a world where everybody was stuck at home because of

0:52:10.920 --> 0:52:13.880
<v Speaker 1>the coronavirus and they would just watch stuff on larger

0:52:13.920 --> 0:52:17.799
<v Speaker 1>screens instead of their phones. Most analysts that I've read

0:52:17.920 --> 0:52:20.360
<v Speaker 1>up on seemed to agree that even if the pandemic

0:52:20.360 --> 0:52:22.800
<v Speaker 1>hadn't been a thing, Quibi's success was a long shot

0:52:22.840 --> 0:52:26.480
<v Speaker 1>at best. And that you couldn't say that the coronavirus

0:52:26.600 --> 0:52:29.600
<v Speaker 1>made Quibi fail, but sure to help. I think the

0:52:29.640 --> 0:52:32.480
<v Speaker 1>story to reflect on in twenty twenty is the solar

0:52:32.600 --> 0:52:35.040
<v Speaker 1>Winds hack, which opened their eyes to the dangers of

0:52:35.080 --> 0:52:38.600
<v Speaker 1>supply chain attacks. Now that's a complicated story, but i'll

0:52:38.600 --> 0:52:41.880
<v Speaker 1>sum it up. A company called solar Winds creates software

0:52:41.920 --> 0:52:46.279
<v Speaker 1>for enterprise clients, so that is other businesses. Hackers were

0:52:46.320 --> 0:52:50.160
<v Speaker 1>able to hide some malware into a solar Winds update

0:52:50.440 --> 0:52:54.080
<v Speaker 1>to software called Orion. So rather than focus on the

0:52:54.200 --> 0:52:57.640
<v Speaker 1>end targets such as you know, specific agencies in the

0:52:57.760 --> 0:53:01.840
<v Speaker 1>US government, the hackers implant the malware in a trusted

0:53:01.880 --> 0:53:05.960
<v Speaker 1>partner's software package, which then got pushed out to the

0:53:06.000 --> 0:53:09.960
<v Speaker 1>customers all around the world and infected those customers. So

0:53:10.040 --> 0:53:13.839
<v Speaker 1>this was a huge and very effective cyber attack. While

0:53:13.880 --> 0:53:17.640
<v Speaker 1>thousands of organizations were impacted, it appeared as though the

0:53:17.640 --> 0:53:21.560
<v Speaker 1>attackers had a few specific targets in mind. It's just

0:53:21.880 --> 0:53:25.440
<v Speaker 1>their attack was super effective across all of solar Winds

0:53:25.480 --> 0:53:29.160
<v Speaker 1>customers using the Orion platforms. So the reason I included

0:53:29.239 --> 0:53:32.239
<v Speaker 1>in this episode isn't because of how devastating the attack was,

0:53:32.280 --> 0:53:35.600
<v Speaker 1>although it was quite devastating, but rather it illustrates how

0:53:35.640 --> 0:53:38.880
<v Speaker 1>effective a supply chain attack can be. So, if you

0:53:39.080 --> 0:53:42.920
<v Speaker 1>have identified that your target has really strong defenses and

0:53:42.960 --> 0:53:45.400
<v Speaker 1>you're not likely to be able to penetrate their systems,

0:53:45.880 --> 0:53:49.840
<v Speaker 1>maybe you target one of their trusted partners so you

0:53:49.840 --> 0:53:53.680
<v Speaker 1>can find a way in. It's scary stuff. In twenty

0:53:53.800 --> 0:53:57.960
<v Speaker 1>twenty one, we had a few interesting things happen. Antivirus

0:53:58.000 --> 0:54:02.600
<v Speaker 1>software developer and totally bunked's personality, John McAfee passed away.

0:54:03.000 --> 0:54:05.919
<v Speaker 1>I know it's ghost to speak ill of the dead,

0:54:05.960 --> 0:54:10.520
<v Speaker 1>but this guy really was wild. So in a normal world,

0:54:10.880 --> 0:54:13.360
<v Speaker 1>McAfee would best be known as a guy who created

0:54:13.480 --> 0:54:16.319
<v Speaker 1>McAfee antivirus. But we don't live in a normal world.

0:54:16.400 --> 0:54:18.000
<v Speaker 1>We live in this one, and this is the world

0:54:18.040 --> 0:54:21.080
<v Speaker 1>where McAfee was perhaps best known for living a kind

0:54:21.120 --> 0:54:24.720
<v Speaker 1>of sex, drugs, and rock and roll lifestyle, which comes

0:54:24.760 --> 0:54:27.359
<v Speaker 1>complete with him living in a different country and at

0:54:27.400 --> 0:54:32.480
<v Speaker 1>one point being under suspicion for a committing murder on

0:54:32.480 --> 0:54:34.960
<v Speaker 1>one of his neighbors, something that may or may not

0:54:35.000 --> 0:54:38.000
<v Speaker 1>have involved him, we don't know. He was wanted in

0:54:38.040 --> 0:54:41.240
<v Speaker 1>the United States for tax evasion, and he was arrested

0:54:41.280 --> 0:54:45.680
<v Speaker 1>while in Barcelona Spain, and then he was found dead

0:54:45.840 --> 0:54:48.520
<v Speaker 1>in his prison cell not long after. The Spanish courts

0:54:48.520 --> 0:54:52.720
<v Speaker 1>that approved his extradition to the United States absolutely wild,

0:54:53.160 --> 0:54:56.479
<v Speaker 1>and the implication is that he did take his own

0:54:56.480 --> 0:54:59.640
<v Speaker 1>life while he was in jail rather than be extradited

0:54:59.680 --> 0:55:03.720
<v Speaker 1>to the un to stand trial. Microsoft launched Windows eleven

0:55:03.760 --> 0:55:06.560
<v Speaker 1>and twenty twenty one, and it has generally received a

0:55:06.600 --> 0:55:11.520
<v Speaker 1>more positive reception. There are some notable exceptions that would

0:55:11.840 --> 0:55:15.680
<v Speaker 1>unfold later on. Microsoft had skipped over the number nine.

0:55:16.120 --> 0:55:19.000
<v Speaker 1>It went from Windows eight to Windows ten. Windows ten

0:55:19.080 --> 0:55:21.279
<v Speaker 1>got a fair reception. Windows eleven seemed to be an

0:55:21.280 --> 0:55:25.280
<v Speaker 1>improvement in many ways, but some recent developments have critics

0:55:25.360 --> 0:55:29.600
<v Speaker 1>upset at Microsoft, namely the recall or recall feature, which

0:55:29.640 --> 0:55:32.680
<v Speaker 1>takes snapshots of user activities on their computers, so like,

0:55:32.880 --> 0:55:36.600
<v Speaker 1>you can search through these snapshots to find times when

0:55:36.640 --> 0:55:39.120
<v Speaker 1>you've visited certain sites or use certain apps or whatever.

0:55:39.320 --> 0:55:42.839
<v Speaker 1>Advocates have argued that this represents a privacy and security vulnerability,

0:55:43.040 --> 0:55:46.640
<v Speaker 1>and Microsoft did tweak it quite a bit in response

0:55:46.680 --> 0:55:49.799
<v Speaker 1>to those criticisms. But it's opt in, so at least

0:55:49.800 --> 0:55:52.480
<v Speaker 1>you're not like using it by default. But I guess

0:55:52.600 --> 0:55:54.759
<v Speaker 1>the big story that year was really a pair of

0:55:54.800 --> 0:55:57.600
<v Speaker 1>news items that arguably had some connection to one another,

0:55:57.680 --> 0:56:00.920
<v Speaker 1>and both of them involved Facebook. So in the first story,

0:56:00.960 --> 0:56:04.319
<v Speaker 1>a whistleblower named Francis Hogan, who had previously worked as

0:56:04.320 --> 0:56:07.319
<v Speaker 1>a data scientist for Facebook, came forward with the accusations

0:56:07.320 --> 0:56:10.759
<v Speaker 1>and documentation showing that Facebook's policies did a lot of

0:56:10.800 --> 0:56:14.080
<v Speaker 1>bad stuff, like putting children at risk, for example, and

0:56:14.120 --> 0:56:17.680
<v Speaker 1>that Facebook executives further know about this, and the company

0:56:17.719 --> 0:56:20.120
<v Speaker 1>had worked hard to hide it from the public while

0:56:20.160 --> 0:56:26.600
<v Speaker 1>still pursuing these variously harmful or potentially harmful policies, and

0:56:26.640 --> 0:56:28.719
<v Speaker 1>that really what was all about was the company was

0:56:28.760 --> 0:56:32.080
<v Speaker 1>seeking profit over anything else, even in the wake of

0:56:32.120 --> 0:56:35.200
<v Speaker 1>potentially hurting not just children, which is bad enough all

0:56:35.239 --> 0:56:39.800
<v Speaker 1>by itself, but also hurting things like institutions like democracy.

0:56:40.120 --> 0:56:43.760
<v Speaker 1>And Haugen's testimony to Congress was brutal. It is wild

0:56:43.840 --> 0:56:46.040
<v Speaker 1>to me that we have largely forgotten the things she

0:56:46.160 --> 0:56:49.200
<v Speaker 1>brought forward back in twenty twenty one, because it was

0:56:49.280 --> 0:56:53.200
<v Speaker 1>extensive and I thought pretty damning, But you know, we've

0:56:53.280 --> 0:56:56.120
<v Speaker 1>largely moved on since then. Now. Not long after her

0:56:56.200 --> 0:57:00.440
<v Speaker 1>accusations became headlines, Facebook added to the chaos by announcing

0:57:00.440 --> 0:57:03.640
<v Speaker 1>the company was changing its name to Meta Now. Ostensibly

0:57:03.719 --> 0:57:06.160
<v Speaker 1>this was because Facebook would be investing heavily in the

0:57:06.360 --> 0:57:10.120
<v Speaker 1>metaverse concept, which is a vague vision of the future

0:57:10.120 --> 0:57:13.880
<v Speaker 1>of online interactivity that typically involves some form of mixed

0:57:13.920 --> 0:57:17.400
<v Speaker 1>reality component. Critics argued that it was an attempt for

0:57:17.440 --> 0:57:20.520
<v Speaker 1>the company to distance itself from the very real accusations

0:57:20.560 --> 0:57:24.000
<v Speaker 1>flying from the testimony and documentation that had come out

0:57:24.000 --> 0:57:26.520
<v Speaker 1>earlier in the year. However, here we are in twenty

0:57:26.600 --> 0:57:29.120
<v Speaker 1>twenty four and Meta is still very much a thing.

0:57:29.280 --> 0:57:32.080
<v Speaker 1>Investors sometimes get a little miffed at Mark Zuckerberg for

0:57:32.120 --> 0:57:34.720
<v Speaker 1>continuing to pour so much money and R and D

0:57:34.960 --> 0:57:38.800
<v Speaker 1>into mixed reality AI and the metaverse concepts, but other

0:57:38.880 --> 0:57:43.680
<v Speaker 1>than that, the Meta ship continues to sail fairly smoothly

0:57:43.760 --> 0:57:46.680
<v Speaker 1>all things considered. All Right, now, we're up to twenty

0:57:46.720 --> 0:57:49.720
<v Speaker 1>twenty two. Man, let's power through it saw a lot

0:57:49.760 --> 0:57:52.960
<v Speaker 1>of stuff happen in twenty twenty two. Non fungible tokens

0:57:53.000 --> 0:57:57.200
<v Speaker 1>aka NFTs had become mainstream headlines in twenty twenty one.

0:57:57.360 --> 0:57:59.280
<v Speaker 1>They'd been around a little longer than that, but twenty

0:57:59.320 --> 0:58:02.480
<v Speaker 1>twenty one was when the mainstream public really became aware

0:58:02.520 --> 0:58:06.000
<v Speaker 1>of them, and that's when we saw a speculative market

0:58:06.040 --> 0:58:09.720
<v Speaker 1>form around these blockchain based digital markers, and I think

0:58:09.720 --> 0:58:12.680
<v Speaker 1>a lot of the speculation was rooted deeply in ignorance

0:58:12.760 --> 0:58:16.200
<v Speaker 1>as to what NFTs actually are, or maybe more accurately,

0:58:16.240 --> 0:58:19.240
<v Speaker 1>what they are not. Anyway, it was early in twenty

0:58:19.280 --> 0:58:22.600
<v Speaker 1>twenty two when that speculative market collapsed in on itself,

0:58:23.040 --> 0:58:26.240
<v Speaker 1>and NFTs as a whole lost nearly all of their

0:58:26.640 --> 0:58:30.520
<v Speaker 1>value in the process. So what had been the gold

0:58:30.560 --> 0:58:33.520
<v Speaker 1>mine of twenty twenty one became kind of a punchline

0:58:33.960 --> 0:58:36.880
<v Speaker 1>in twenty twenty two, and suddenly some people found themselves

0:58:36.880 --> 0:58:40.600
<v Speaker 1>in possession of a digital marker that was worthless after

0:58:40.640 --> 0:58:44.160
<v Speaker 1>they had spent perhaps thousands or tens of thousands of

0:58:44.200 --> 0:58:47.320
<v Speaker 1>dollars on them. One big story that spanned nearly all

0:58:47.360 --> 0:58:51.160
<v Speaker 1>of twenty twenty two was Elon Musk's quest to purchase Twitter.

0:58:51.640 --> 0:58:54.440
<v Speaker 1>His intentions first became clear in the spring of twenty

0:58:54.480 --> 0:58:57.200
<v Speaker 1>twenty two, but not long after he announced his plan

0:58:57.320 --> 0:59:00.520
<v Speaker 1>to buy it, he began to backpedal, and he tried

0:59:00.520 --> 0:59:02.200
<v Speaker 1>to get out of the deal, but doing so would

0:59:02.200 --> 0:59:04.880
<v Speaker 1>have cost him an awful lot of money because he

0:59:04.920 --> 0:59:08.560
<v Speaker 1>had already entered into the negotiations in good faith and

0:59:08.640 --> 0:59:12.720
<v Speaker 1>backing out just wasn't an option, at least not without consequences.

0:59:13.080 --> 0:59:15.920
<v Speaker 1>At one point, the United States court system got involved,

0:59:16.040 --> 0:59:19.840
<v Speaker 1>and Musk capitulated and agreed to buy Twitter for a

0:59:19.840 --> 0:59:24.040
<v Speaker 1>whopping forty four billion dollars before he was forced to

0:59:24.080 --> 0:59:29.600
<v Speaker 1>do so, so he did it by choice technically. One

0:59:29.640 --> 0:59:32.720
<v Speaker 1>of the investors in Twitter, a company called Fidelity, would

0:59:32.840 --> 0:59:36.480
<v Speaker 1>later estimate in twenty twenty four that Twitter's value had

0:59:36.760 --> 0:59:39.520
<v Speaker 1>gone all the way down to nine point four billion dollars.

0:59:39.600 --> 0:59:41.840
<v Speaker 1>So he spent forty four billion and now it's worth

0:59:41.960 --> 0:59:44.200
<v Speaker 1>nine point four billion. That is a heck of a

0:59:44.240 --> 0:59:47.840
<v Speaker 1>decline in just two years. Russia's invasion of Ukraine would

0:59:47.880 --> 0:59:51.080
<v Speaker 1>also have a huge impact on technology. For one thing,

0:59:51.080 --> 0:59:53.720
<v Speaker 1>the US would start to restrict business dealings with Russian

0:59:53.760 --> 0:59:57.560
<v Speaker 1>based companies that included tech companies like Kaspersky, which is

0:59:57.600 --> 1:00:01.280
<v Speaker 1>a cybersecurity firm, and many a American based tech companies

1:00:01.320 --> 1:00:05.000
<v Speaker 1>would pull out of operations within Russia. So you had

1:00:05.160 --> 1:00:07.960
<v Speaker 1>companies just picking up stakes and moving out of Russia,

1:00:08.000 --> 1:00:12.360
<v Speaker 1>sometimes even suspending customer access to platforms within Russia in

1:00:12.400 --> 1:00:15.040
<v Speaker 1>the process. YouTube has been in hot water with the

1:00:15.120 --> 1:00:19.439
<v Speaker 1>Russian government on and off again since this, because they

1:00:19.560 --> 1:00:24.080
<v Speaker 1>have done things like block state backed misinformation channels because

1:00:24.120 --> 1:00:28.439
<v Speaker 1>it's misinformation and Russia's government doesn't like that very much. Also,

1:00:28.600 --> 1:00:31.320
<v Speaker 1>as the tech sector began to settle after the chaos

1:00:31.320 --> 1:00:33.680
<v Speaker 1>that had followed the COVID outbreak, we started seeing the

1:00:33.720 --> 1:00:37.440
<v Speaker 1>first of many rounds of layoffs. Companies that had grown

1:00:37.560 --> 1:00:40.960
<v Speaker 1>very quickly to respond to changing conditions during the pandemic

1:00:40.960 --> 1:00:44.120
<v Speaker 1>found themselves ready to slim down again once things were

1:00:44.160 --> 1:00:47.320
<v Speaker 1>starting to settle, and we still see that happening today.

1:00:47.800 --> 1:00:50.720
<v Speaker 1>There have been numerous cuts in the sector and it's

1:00:50.760 --> 1:00:54.400
<v Speaker 1>really demoralizing and hard to see those headlines month after month.

1:00:54.920 --> 1:00:59.200
<v Speaker 1>Also in twenty twenty two, we got open AI's chat GPT.

1:00:59.560 --> 1:01:02.880
<v Speaker 1>Arguably that should be my big story, because generative AI

1:01:03.040 --> 1:01:05.640
<v Speaker 1>would continue to be an enormous topic in the following years.

1:01:05.920 --> 1:01:07.680
<v Speaker 1>But I think the big story I want to focus

1:01:07.760 --> 1:01:11.000
<v Speaker 1>on from twenty twenty two is the implosion of FTX,

1:01:11.080 --> 1:01:14.760
<v Speaker 1>the cryptocurrency exchange. So as a reminder, the face of

1:01:14.800 --> 1:01:18.280
<v Speaker 1>this company, the co founder Sam Bankman Freed or SBF,

1:01:18.680 --> 1:01:21.320
<v Speaker 1>would be accused of running a kind of fraud in

1:01:21.320 --> 1:01:25.640
<v Speaker 1>which he was taking customer deposits in FTX and then

1:01:25.760 --> 1:01:28.640
<v Speaker 1>using those to cover investments that were being made by

1:01:28.680 --> 1:01:32.600
<v Speaker 1>a sister company called Alameda Research. So Alameda was kind

1:01:32.600 --> 1:01:35.120
<v Speaker 1>of a hedge fund company that would invest in businesses

1:01:35.160 --> 1:01:38.440
<v Speaker 1>related to the crypto space, but to cover investments that

1:01:38.480 --> 1:01:42.520
<v Speaker 1>were made there. SBF and team were siphoning money away

1:01:42.520 --> 1:01:44.760
<v Speaker 1>from FTX in the hopes that no one would really

1:01:44.800 --> 1:01:46.720
<v Speaker 1>notice and that maybe in the long run they would

1:01:46.720 --> 1:01:49.200
<v Speaker 1>be able to cover all their bases. But an expose

1:01:49.440 --> 1:01:52.840
<v Speaker 1>in late twenty twenty two led to investigations, which in

1:01:52.880 --> 1:01:55.800
<v Speaker 1>turn led to SBF getting the boot from the company

1:01:55.840 --> 1:01:59.400
<v Speaker 1>and ultimately to his arrest. He has since been sentenced

1:01:59.400 --> 1:02:02.040
<v Speaker 1>to twenty five years in prison and ordered to pay

1:02:02.160 --> 1:02:06.160
<v Speaker 1>eleven billion with a B dollars in forfeiture, which is

1:02:06.200 --> 1:02:08.760
<v Speaker 1>something I suspect will not ever be paid off, but heck,

1:02:08.800 --> 1:02:12.280
<v Speaker 1>who knows, maybe he'll get a pardon. This administration lot

1:02:12.320 --> 1:02:15.000
<v Speaker 1>to see now. The collapse of FDx added to the

1:02:15.040 --> 1:02:18.040
<v Speaker 1>instability in general in the crypto market. It led to

1:02:18.120 --> 1:02:21.960
<v Speaker 1>other crypto exchanges and other companies falling apart as a result,

1:02:22.080 --> 1:02:24.640
<v Speaker 1>including a couple of banks that had been instrumental in

1:02:24.640 --> 1:02:27.800
<v Speaker 1>the crypto world, and for a short while, it looked

1:02:27.840 --> 1:02:30.560
<v Speaker 1>like crypto in general, could end up sinking as a

1:02:30.560 --> 1:02:34.120
<v Speaker 1>result of the FTX failure, but ultimately the industry did

1:02:34.200 --> 1:02:36.760
<v Speaker 1>weather the storm and would prove to be as volatile

1:02:36.800 --> 1:02:38.920
<v Speaker 1>as ever in the long run. But yeah, the failure

1:02:38.960 --> 1:02:41.959
<v Speaker 1>of FTX was a reminder that sometimes tech isn't there

1:02:42.000 --> 1:02:45.760
<v Speaker 1>to enable new things, but maybe just mask attempts to

1:02:45.760 --> 1:02:48.440
<v Speaker 1>commit fraud, you know, just make it confusing enough and

1:02:48.520 --> 1:02:53.760
<v Speaker 1>nobody asks any questions. Okay. Twenty twenty three this was

1:02:53.800 --> 1:02:56.040
<v Speaker 1>the year that Musk changed the name of Twitter to

1:02:56.400 --> 1:02:59.840
<v Speaker 1>X while making sweeping changes that alienated many users and

1:03:00.080 --> 1:03:03.240
<v Speaker 1>encouraged a bunch of others. The users who were alienated

1:03:03.320 --> 1:03:07.400
<v Speaker 1>often left and ultimately would go to some other alternative

1:03:07.680 --> 1:03:12.560
<v Speaker 1>short form messaging or social network services. The whole pay

1:03:12.640 --> 1:03:15.800
<v Speaker 1>for a verified check mark strategy must introduce chased off

1:03:15.800 --> 1:03:18.080
<v Speaker 1>a ton of people who had previously received a check

1:03:18.080 --> 1:03:21.200
<v Speaker 1>mark from being a notable personality of some sort. I

1:03:21.240 --> 1:03:23.000
<v Speaker 1>was one of those people. I had a checkmark and

1:03:23.040 --> 1:03:24.800
<v Speaker 1>I was on Twitter. I would argue I am not

1:03:24.960 --> 1:03:27.640
<v Speaker 1>actually notable, but I did have a check mark. But

1:03:27.800 --> 1:03:30.200
<v Speaker 1>you know, twenty twenty three was really a year that

1:03:30.320 --> 1:03:34.400
<v Speaker 1>was all about AI. So Chad GBT had debuted in

1:03:34.440 --> 1:03:36.960
<v Speaker 1>twenty twenty two, but it was twenty twenty three that

1:03:37.080 --> 1:03:40.840
<v Speaker 1>saw artificial intelligence make headlines pretty much every single day

1:03:40.840 --> 1:03:43.960
<v Speaker 1>of the year. Sometimes it was because of the incredible

1:03:43.960 --> 1:03:48.800
<v Speaker 1>display of AI's capabilities, some of which really are you know, amazing.

1:03:49.000 --> 1:03:53.280
<v Speaker 1>There were also tons of think pieces about the technology's shortcomings,

1:03:53.320 --> 1:03:59.240
<v Speaker 1>everything from hallucinations or confabulations to the possible impact on

1:03:59.480 --> 1:04:03.520
<v Speaker 1>creative like you know, whether or not AI is plagiarizing

1:04:03.560 --> 1:04:05.840
<v Speaker 1>the work of actual human beings or putting them out

1:04:05.840 --> 1:04:08.520
<v Speaker 1>of work because folks will use AI to I don't know,

1:04:08.640 --> 1:04:13.400
<v Speaker 1>generate marketing slogans as opposed to hiring marketers or create

1:04:13.480 --> 1:04:15.720
<v Speaker 1>artwork instead of hiring an artist, that kind of stuff.

1:04:16.000 --> 1:04:19.040
<v Speaker 1>We got lots of warnings from critics who were worried

1:04:19.080 --> 1:04:22.560
<v Speaker 1>about deploying a technology before it was thoroughly tested to

1:04:22.560 --> 1:04:24.919
<v Speaker 1>make sure it was safe. You know, we just could

1:04:25.000 --> 1:04:27.959
<v Speaker 1>not get away from AI in twenty twenty three. Whether

1:04:28.000 --> 1:04:32.000
<v Speaker 1>it was Open AI or Google or Meta or Microsoft

1:04:32.080 --> 1:04:37.120
<v Speaker 1>or Amazon or some other company. Artificial intelligence dominated headlines

1:04:37.200 --> 1:04:39.960
<v Speaker 1>throughout twenty twenty three, and we asked a lot of

1:04:40.040 --> 1:04:43.000
<v Speaker 1>questions and we only got a few answers, and none

1:04:43.080 --> 1:04:46.480
<v Speaker 1>of them were relevant or good. So we're still working

1:04:46.520 --> 1:04:50.160
<v Speaker 1>on that related to this. In twenty twenty three, Sam Altman,

1:04:50.240 --> 1:04:52.680
<v Speaker 1>who was one of the co founders and the CEO

1:04:52.880 --> 1:04:56.280
<v Speaker 1>of open Ai, got the boot from the Board of directors.

1:04:56.560 --> 1:05:00.640
<v Speaker 1>He was fired, but then he was a to return

1:05:00.680 --> 1:05:03.920
<v Speaker 1>to the company after enormous pressure was put on the

1:05:03.920 --> 1:05:07.160
<v Speaker 1>Board of directors to reverse their decision. The board was

1:05:07.240 --> 1:05:10.360
<v Speaker 1>concerned that Altman was leading open Ai in a direction

1:05:10.440 --> 1:05:13.600
<v Speaker 1>that was in opposition to its founding principles, which were

1:05:14.120 --> 1:05:19.560
<v Speaker 1>to develop AI in a safe and accountable and transparent way.

1:05:20.000 --> 1:05:22.560
<v Speaker 1>So the board directors were saying, that's not what's happening,

1:05:22.680 --> 1:05:24.480
<v Speaker 1>and we need to get rid of this guy because

1:05:24.520 --> 1:05:27.360
<v Speaker 1>he's pushing the company to do something that's fundamentally in

1:05:27.400 --> 1:05:31.120
<v Speaker 1>opposition to what it's supposed to be about. But the

1:05:31.120 --> 1:05:34.920
<v Speaker 1>board's decision was reversed. The board was then kind of

1:05:35.240 --> 1:05:38.000
<v Speaker 1>given the boot and replaced, and Sam Altman to this

1:05:38.120 --> 1:05:41.520
<v Speaker 1>day remains the CEO of open Ai, And considering the

1:05:41.560 --> 1:05:45.520
<v Speaker 1>stories involving open Ai since then, I think the Board

1:05:45.520 --> 1:05:51.880
<v Speaker 1>of Directors' concerns were merited. I'll say that. And then finally,

1:05:52.360 --> 1:05:54.840
<v Speaker 1>after all this time, we get to twenty twenty four,

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<v Speaker 1>and a lot happened in twenty twenty four, but let's

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<v Speaker 1>be honest, there's only one story that we really need

1:06:01.080 --> 1:06:04.160
<v Speaker 1>to talk about. The big story in tech is that

1:06:04.320 --> 1:06:08.360
<v Speaker 1>Jonathan Strickland, co founder and host of the popular podcast

1:06:08.400 --> 1:06:11.080
<v Speaker 1>tech Stuff, announced he would be stepping down from the

1:06:11.120 --> 1:06:16.160
<v Speaker 1>show in early twenty twenty five. In fact, next episode

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<v Speaker 1>will be my last as host of the show officially,

1:06:20.440 --> 1:06:23.160
<v Speaker 1>though again who knows. I may occasionally pop in with

1:06:23.240 --> 1:06:27.600
<v Speaker 1>a special episode here or there, depending upon circumstances, but

1:06:28.080 --> 1:06:30.240
<v Speaker 1>I should add I don't have any plans to do

1:06:30.280 --> 1:06:33.760
<v Speaker 1>that just yet. I'm just saying it's a possibility. I'm

1:06:33.800 --> 1:06:38.000
<v Speaker 1>not leaving it off the table. It could happen. We

1:06:38.120 --> 1:06:40.200
<v Speaker 1>just don't have plans for it. But yeah, the curtain

1:06:40.240 --> 1:06:42.640
<v Speaker 1>is closing in on me and I've got one episode

1:06:42.680 --> 1:06:45.960
<v Speaker 1>left before I shuffle off backstage. And in our next episode,

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<v Speaker 1>you will meet the new hosts of Tech Stuff, the

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<v Speaker 1>people who will bring the show to new heights that

1:06:51.600 --> 1:06:55.360
<v Speaker 1>I can only dream about. I'm genuinely excited to see

1:06:55.360 --> 1:06:58.000
<v Speaker 1>where they take it and how they share their own

1:06:58.120 --> 1:07:01.560
<v Speaker 1>view of technology. And yeah, the show will be different,

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<v Speaker 1>but I have no doubts it will be even better

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<v Speaker 1>than before, and now so I can say it one

1:07:08.840 --> 1:07:12.959
<v Speaker 1>last time to y'all, I'll talk to you again really soon.

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<v Speaker 1>Tech Stuff is an iHeartRadio production. For more podcasts from iHeartRadio,

1:07:24.200 --> 1:07:27.919
<v Speaker 1>visit the iHeartRadio app, Apple Podcasts, or wherever you listen

1:07:27.960 --> 1:07:32.640
<v Speaker 1>to your favorite shows.