1 00:00:00,360 --> 00:00:09,440 Speaker 1: It's another jubile phone frame Mornings on the twenties. Hello, 2 00:00:10,080 --> 00:00:13,800 Speaker 1: it's a great day at Mattress Company. This is Pete Eakins. 3 00:00:13,840 --> 00:00:15,720 Speaker 1: I was looking for Heather, who just purchased a new 4 00:00:15,760 --> 00:00:21,360 Speaker 1: mattress of this. I'm sorry you who? This is Pete Akins. 5 00:00:21,440 --> 00:00:27,160 Speaker 1: How you doing? Just calling from mattress company, checking in 6 00:00:27,360 --> 00:00:30,960 Speaker 1: seeing how things are going? Okay, I'm sorry. What time 7 00:00:31,040 --> 00:00:36,400 Speaker 1: is it right now? It's so confused. It's about three 8 00:00:36,760 --> 00:00:45,000 Speaker 1: thirty in the morning West Coast time. Oh my god, yeah, no, no, yeah, no, yeah, 9 00:00:42,680 --> 00:00:48,159 Speaker 1: but I don't know why you're calling. It's three in 10 00:00:48,200 --> 00:00:58,120 Speaker 1: the morning. Hello. Hey, it's Pete Akins. I think we 11 00:00:58,240 --> 00:01:02,120 Speaker 1: got disconnected there, Heather or how you doing anyway? I 12 00:01:02,160 --> 00:01:05,760 Speaker 1: was just calling a check in. I can't talk great, 13 00:01:06,240 --> 00:01:09,000 Speaker 1: I'm so tired, just calling a check in see how 14 00:01:09,040 --> 00:01:12,000 Speaker 1: the mattress is working out that you just purchased with us. 15 00:01:12,560 --> 00:01:16,240 Speaker 1: Can I just ask what the you're doing? Uh? Will? 16 00:01:16,319 --> 00:01:20,160 Speaker 1: I'm just sitting at my desk, yeah, just making my 17 00:01:20,200 --> 00:01:22,960 Speaker 1: customer service calls, just checking into calling people at three 18 00:01:23,080 --> 00:01:26,280 Speaker 1: thirty in the morning, asking if their mattresses. Is that 19 00:01:26,360 --> 00:01:29,479 Speaker 1: what you're doing? You know what? Sometimes I forget I'm 20 00:01:29,520 --> 00:01:31,760 Speaker 1: an insomniac, so I don't sleep much, so I get 21 00:01:31,760 --> 00:01:33,480 Speaker 1: started early in the morning, try to get a jump 22 00:01:33,520 --> 00:01:36,720 Speaker 1: on everything. Is it a little top? Is it too 23 00:01:36,760 --> 00:01:40,959 Speaker 1: early for you right now? Yes, it's too early for me. 24 00:01:41,040 --> 00:01:44,320 Speaker 1: What the are you doing? Who? Like? What kind of 25 00:01:44,480 --> 00:01:48,480 Speaker 1: this is insane customer service activity? What are you doing? 26 00:01:50,240 --> 00:01:54,600 Speaker 1: Should I call you back later? No? No, don't call 27 00:01:54,640 --> 00:01:58,520 Speaker 1: me back that It's fine, Just guy, some questions about 28 00:01:58,520 --> 00:02:02,080 Speaker 1: the mattress and how it's working. Questions about the mattress. 29 00:02:04,520 --> 00:02:07,600 Speaker 1: I'm picking up on a little bit of frustration. Get 30 00:02:07,680 --> 00:02:12,520 Speaker 1: a light. Okay, so you know what I'm picking up 31 00:02:12,639 --> 00:02:18,839 Speaker 1: on a little bit of morning fresh. I don't don't, 32 00:02:18,880 --> 00:02:24,959 Speaker 1: I don't know. I just like the mattress person again. Hello, hello, hello, hello, 33 00:02:25,800 --> 00:02:29,360 Speaker 1: oh hi. My name is Trevor, and I'm calling from 34 00:02:30,080 --> 00:02:32,840 Speaker 1: mattress company and I was looking for other who just 35 00:02:32,919 --> 00:02:37,680 Speaker 1: purchased a mattress works it's the Matches company. What matches 36 00:02:37,840 --> 00:02:41,280 Speaker 1: did you buy? Excuse me? I have a bone to 37 00:02:41,280 --> 00:02:46,440 Speaker 1: pick with your company? Okay? Is it because of anything 38 00:02:46,520 --> 00:02:54,120 Speaker 1: to do with the warranty? Cause? Like okay, oh okay, 39 00:02:55,320 --> 00:02:59,359 Speaker 1: I'm sorry. You guys have called five times, five times 40 00:02:59,360 --> 00:03:02,240 Speaker 1: about the matches the Matthew FW's fine, And each time 41 00:03:02,320 --> 00:03:05,160 Speaker 1: it's another weirdo on the phone, and I'm so confused. 42 00:03:05,400 --> 00:03:11,280 Speaker 1: Just leave us alone. It is three thirty in the morning. 43 00:03:11,680 --> 00:03:14,720 Speaker 1: Who the hell is making customer service calls right now? 44 00:03:15,880 --> 00:03:21,000 Speaker 1: Are waking people up? I have work, sir. Okay, so 45 00:03:21,240 --> 00:03:29,200 Speaker 1: I'm located. Oh my god, is Trevor. It's Trevor, Trevor, 46 00:03:29,280 --> 00:03:36,840 Speaker 1: go to bed. Hello, Hey, it's Pete Eakins calling from 47 00:03:37,120 --> 00:03:39,440 Speaker 1: mattress again, Heather. I think we got cut off our 48 00:03:39,520 --> 00:03:44,240 Speaker 1: last time we were talking seat speet. This is the 49 00:03:44,360 --> 00:03:48,600 Speaker 1: last time you and I talk. Okay, thank you for calling. 50 00:03:49,000 --> 00:03:51,960 Speaker 1: We love the mattress. We don't need to talk to 51 00:03:51,960 --> 00:03:55,560 Speaker 1: you guys anymore. Please stop calling up. I was just 52 00:03:55,600 --> 00:03:58,640 Speaker 1: gonna actually suggest that we send you a different mattress 53 00:03:58,800 --> 00:04:03,720 Speaker 1: because it sounds like this not getting get good sleep? No, 54 00:04:04,840 --> 00:04:10,640 Speaker 1: you're the reason I'm not getting good sleep. Okay, don't again. 55 00:04:11,360 --> 00:04:12,800 Speaker 1: All right, well, I'll let you just know it's a 56 00:04:12,800 --> 00:04:15,600 Speaker 1: prank phone call, then I can do that. Sorry about 57 00:04:15,600 --> 00:04:18,200 Speaker 1: calling so or at least, Oh my god, are you 58 00:04:18,920 --> 00:04:21,080 Speaker 1: actually Jubil from the Jubil Show doing a phone brank 59 00:04:21,120 --> 00:04:26,240 Speaker 1: on you and your husband? Set you up God, why 60 00:04:26,279 --> 00:04:36,960 Speaker 1: why what are you kidding me? No, he said, you 61 00:04:36,960 --> 00:04:39,000 Speaker 1: guys got a new mattress and you hate getting woken up, 62 00:04:39,040 --> 00:04:40,440 Speaker 1: so it came in at three point thirty in the 63 00:04:40,440 --> 00:04:45,160 Speaker 1: morning to make this phone call to you. No way, 64 00:04:45,200 --> 00:04:51,240 Speaker 1: that is commitment. Fully traumatized. Thank you, all right, go 65 00:04:51,320 --> 00:04:57,320 Speaker 1: back to bed, okay, wake up every morning with jubile phone. 66 00:04:57,360 --> 00:04:57,720 Speaker 1: Franks