1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:16,920 Speaker 1: Uyowa dot com or call eight day. An email from 6 00:00:16,960 --> 00:00:19,479 Speaker 1: a girl who wanted us to prank her boyfriend. Okay, 7 00:00:19,520 --> 00:00:21,599 Speaker 1: and so we told her like, tell us about his 8 00:00:21,680 --> 00:00:24,240 Speaker 1: daily life? What could we poke fun at him for? 9 00:00:24,840 --> 00:00:27,880 Speaker 1: And the one running theme that she had was that 10 00:00:27,920 --> 00:00:33,440 Speaker 1: he takes Uber everywhere and he always complains later that 11 00:00:33,479 --> 00:00:38,200 Speaker 1: the drivers keep trying to talk to him. Oh, so surprise. 12 00:00:38,680 --> 00:00:41,519 Speaker 1: We're gonna use that against him and suspend him from 13 00:00:41,560 --> 00:00:45,800 Speaker 1: the app for being antisocial. It's your phone tap right 14 00:00:45,800 --> 00:00:53,920 Speaker 1: now on the twenties. Hello, Hi, this is Stanley from 15 00:00:54,000 --> 00:00:59,120 Speaker 1: Uber Customer Care. Is this Mica? This is him, Mica. 16 00:00:59,200 --> 00:01:02,040 Speaker 1: I'm fortunate. I'm calling you today to inform you that 17 00:01:02,080 --> 00:01:04,720 Speaker 1: you will be suspended from using our service for the 18 00:01:04,720 --> 00:01:11,520 Speaker 1: next one hundred and twenty days. WHOA what happened? So 19 00:01:11,640 --> 00:01:14,640 Speaker 1: we've had complaints from our drivers about you when you've 20 00:01:14,640 --> 00:01:18,360 Speaker 1: been in their cars, complaints. We're going to reactivate your 21 00:01:18,360 --> 00:01:23,959 Speaker 1: account with us once your suspension is complete. Suspension, What 22 00:01:24,040 --> 00:01:26,920 Speaker 1: am I getting suspended for? Okay, I've never done a 23 00:01:26,959 --> 00:01:31,160 Speaker 1: bad thing in any Uber, so your suspension isn't because 24 00:01:31,200 --> 00:01:34,759 Speaker 1: of anything negligent that you've done. It's just we've had 25 00:01:34,840 --> 00:01:37,880 Speaker 1: feedback from multiple drivers who say that you don't engage 26 00:01:37,920 --> 00:01:41,880 Speaker 1: in conversation. I don't. Oh my god, I don't talk 27 00:01:41,920 --> 00:01:45,840 Speaker 1: to them, and I'm getting suspended for that. Right, you 28 00:01:45,920 --> 00:01:49,000 Speaker 1: don't see the problem with that. What are you talking about? 29 00:01:49,040 --> 00:01:52,760 Speaker 1: It's ridiculous. Clearly you don't care about common manners like 30 00:01:52,840 --> 00:01:56,280 Speaker 1: most people would know that that's rude. There's a difference 31 00:01:56,280 --> 00:01:58,680 Speaker 1: between saying, hey, how are you? This is where I'm going, 32 00:01:58,880 --> 00:02:01,360 Speaker 1: and then trying to focus somewhere I'm going and what 33 00:02:01,440 --> 00:02:03,760 Speaker 1: I'm doing, and then be like, oh, so, how was 34 00:02:03,760 --> 00:02:05,360 Speaker 1: your day to day? I think that would be very 35 00:02:05,440 --> 00:02:07,240 Speaker 1: nice to hear, Hey, how was your day? I hope 36 00:02:07,280 --> 00:02:09,919 Speaker 1: you're doing all right? Yeah, but if not, if I'm 37 00:02:09,919 --> 00:02:12,320 Speaker 1: not in the mood for that, dude, I'm taking an 38 00:02:12,320 --> 00:02:14,800 Speaker 1: over trying to get to work. Well, I know, but 39 00:02:14,840 --> 00:02:17,280 Speaker 1: our drivers are having a very busy day. They would 40 00:02:17,280 --> 00:02:20,040 Speaker 1: love to hear something from their riders. They can hear 41 00:02:20,080 --> 00:02:23,160 Speaker 1: it from somebody who's more talkative. I mean, it's not 42 00:02:23,320 --> 00:02:26,040 Speaker 1: that kind of talkative, Minca. Maybe you should picture yourself 43 00:02:26,080 --> 00:02:29,840 Speaker 1: in their shoes. You're going about your day in their shoes. Yeah, 44 00:02:29,880 --> 00:02:32,919 Speaker 1: I'm there to do a job, make friends. Also, common 45 00:02:33,000 --> 00:02:35,919 Speaker 1: decency is to not interrupt when somebody else is talking. 46 00:02:36,200 --> 00:02:38,800 Speaker 1: We have a lot of lessons to learn. God, Mica, 47 00:02:38,960 --> 00:02:41,639 Speaker 1: here's where I'm coming from. Okay, I have to listen 48 00:02:41,919 --> 00:02:46,040 Speaker 1: to drivers every day saying I had seventeen customers in 49 00:02:46,080 --> 00:02:48,720 Speaker 1: my car and only one of them wouldn't talk to me, 50 00:02:49,040 --> 00:02:51,920 Speaker 1: and they mentioned your name. So freaking what if I 51 00:02:51,919 --> 00:02:54,840 Speaker 1: don't talk to film They say he made me feel bad, 52 00:02:54,880 --> 00:02:59,000 Speaker 1: he made me feel unseen. It's not a freaking their session. 53 00:02:59,040 --> 00:03:02,960 Speaker 1: There's no rule I have talk to them. Actually, yes 54 00:03:03,000 --> 00:03:05,720 Speaker 1: there is. When you sign our turns and conditions, it's 55 00:03:05,800 --> 00:03:09,600 Speaker 1: right in there. You have to at least exchange pleasant 56 00:03:09,600 --> 00:03:12,160 Speaker 1: trees with a minimum of four seconds of eye contact. 57 00:03:12,520 --> 00:03:17,440 Speaker 1: Eye contact. They're supposed to be driving. Well. Our drivers 58 00:03:17,440 --> 00:03:19,400 Speaker 1: are very professional and they can do both at the 59 00:03:19,440 --> 00:03:23,040 Speaker 1: same time. Not with me in the car there, eyes 60 00:03:23,320 --> 00:03:26,240 Speaker 1: better stay on the freaking road, Mica. Please don't tell 61 00:03:26,280 --> 00:03:28,600 Speaker 1: us how to run our business or a multi billion 62 00:03:28,639 --> 00:03:30,919 Speaker 1: dollar company. I think we know what we're doing here. Well, 63 00:03:30,960 --> 00:03:34,359 Speaker 1: apparently your drivers don't. If they're so sensitive they're getting 64 00:03:34,400 --> 00:03:38,120 Speaker 1: that angry that one person doesn't want to talk to them, 65 00:03:38,320 --> 00:03:40,760 Speaker 1: It still doesn't change the fact that you're suspended from 66 00:03:40,800 --> 00:03:43,760 Speaker 1: using our service. So then you know what, screw you guys. 67 00:03:44,000 --> 00:03:47,040 Speaker 1: I'm going with lift. Yeah. No, I don't know if 68 00:03:47,040 --> 00:03:50,080 Speaker 1: you heard, Mica, but Uber actually purchased the lift, so 69 00:03:50,120 --> 00:03:51,840 Speaker 1: you're going to be banned from that ride up to 70 00:03:52,280 --> 00:03:55,120 Speaker 1: get it out of here. That's kind of an in 71 00:03:55,120 --> 00:03:58,000 Speaker 1: your face. Why that I did right there? Are you 72 00:03:58,160 --> 00:04:00,840 Speaker 1: enjoying this? Man? I kind of I'm enjoying it a 73 00:04:00,880 --> 00:04:03,240 Speaker 1: little bit. You I go buy one of those self 74 00:04:03,320 --> 00:04:05,800 Speaker 1: driving Tesla's if you want to be alone in antisocial 75 00:04:05,840 --> 00:04:08,839 Speaker 1: all the time. And it works for Uber. I don't 76 00:04:08,840 --> 00:04:11,800 Speaker 1: know where did you get off laughing at me? I mean, 77 00:04:11,840 --> 00:04:13,960 Speaker 1: you're half right. I am that first thing, But I 78 00:04:14,000 --> 00:04:17,000 Speaker 1: don't work at Uber. I actually work at a radio station. 79 00:04:18,440 --> 00:04:21,360 Speaker 1: What are you talking about? My name's actually Jeff from 80 00:04:21,400 --> 00:04:23,720 Speaker 1: the radio show Brooke and Jeffrey in the Morning. This 81 00:04:23,839 --> 00:04:27,720 Speaker 1: is a phone tap, man, Are you kidding me? No? 82 00:04:27,800 --> 00:04:31,360 Speaker 1: I'm serious. Your girlfriend Kalas set you up. She told 83 00:04:31,400 --> 00:04:33,360 Speaker 1: us that you complain the other day that the Uber 84 00:04:33,440 --> 00:04:35,080 Speaker 1: drivers are always trying to talk to you when you 85 00:04:35,120 --> 00:04:36,880 Speaker 1: take a ride at them, and you just want peace 86 00:04:36,880 --> 00:04:41,480 Speaker 1: and quiet. But what gets their deal? Like, I can't 87 00:04:41,560 --> 00:04:45,200 Speaker 1: ride till I'm not talking to them. Oh man, next time, 88 00:04:45,240 --> 00:04:46,600 Speaker 1: if I were you, I would just go up and 89 00:04:46,640 --> 00:04:50,640 Speaker 1: give them a hug, let them know that they're seen. Man. Now, 90 00:04:50,640 --> 00:04:52,679 Speaker 1: I gotta I gotta make sure that's not a rule. 91 00:04:55,800 --> 00:05:00,920 Speaker 1: Every morning broke, and every in the morning