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Speaker 1: One eight hundred d ui away is now offering free

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Speaker 1: remote consultation my phone or video conference for any criminal events.

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Speaker 1: Stay home and trust Jubil's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers one eight hundred d uya

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Speaker 1: or visit one eight hundred d Uiowa dot com eight

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Speaker 1: hundred d u away on the twenties to me, I'm

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Speaker 1: moving five? Hello, Hi? Is this Colleen? This is she?

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Speaker 1: Was this? Hi Colleen. My name is Seth McElroy and

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Speaker 1: I work for a restaurant. How are you doing. I'm

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Speaker 1: not that great. Yes, I know. We did get your complaint.

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Speaker 1: I want to let you know I am the manager

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Speaker 1: and we take these type of things very seriously. So

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Speaker 1: I wanted to call you personally and ask about your

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Speaker 1: experience at our restaurant. Well you obviously you read my emails.

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Speaker 1: Oh I did? Yeah? Well now I did. I read

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Speaker 1: the subject line. I saw a complaint and then I

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Speaker 1: started to reading. Of course, but I'll go ahead and

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Speaker 1: tell you. So I came sure restaurant with my really

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Speaker 1: good friends celebrate her birthday. Okay, Now is that an

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Speaker 1: important part of the story to commit the friend thing?

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Speaker 1: Are you asking me it's me and my best friend

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Speaker 1: having dinner is an important part of my story. Absolute

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Speaker 1: it is. Right. While I was asking about your experience

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Speaker 1: and what your complaint was, I don't really do I

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Speaker 1: need to know the relationship of the person you were with,

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Speaker 1: or you could have hope you would care enough to

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Speaker 1: know the relationship. But I'll continue you. Okay, So I

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Speaker 1: came I ordered your famous meatball spaghetti and when I

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Speaker 1: got the meatballs, I got four of them and all

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Speaker 1: four of them were cold as ice. And let me

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Speaker 1: stop you, Let me stop you real quick. Was it

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Speaker 1: a Friday when you came in? Yeah? What does that

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Speaker 1: have to do with anything? Okay, Well, I think this

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Speaker 1: one is actually on you and not us. I'm sorry. Well,

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Speaker 1: on Fridays we serve all of our warm dishes cold.

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Speaker 1: That's why you got cold meat balls. That is ridiculous.

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Speaker 1: Well are you serious right now? Yeah, it's a new

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Speaker 1: thing we're doing here about the quality of your food. No, no, no,

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Speaker 1: no Friday, we care about the quality. We care about

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Speaker 1: the quality of our food a lot. But on Fridays

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Speaker 1: we're doing a promotion called Frozen Fridays where we only

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Speaker 1: serve cold food. So the fact that I definitely wouldn't

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Speaker 1: have come into your restaurants for a frozen meatball. That

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Speaker 1: sounds crazy, fen meatball. You can't be serious. You'd be surprised.

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Speaker 1: People go wild and there was a sign outside. I'm

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Speaker 1: surprised you didn't see it. Not a sign outside. That's crazy. See,

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Speaker 1: I knew I should not have gotten off some people.

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Speaker 1: I think. I think I know exactly what the problem is.

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Speaker 1: So your thing is you want warm food when you

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Speaker 1: go to a restaurant. Uh uh okay, Well you should

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Speaker 1: try our restaurant on Wednesdays. We do warm Wednesday and

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Speaker 1: it's great. We eat the food up and serve it

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Speaker 1: warm Wednesday. What do you mean, what's wrong with me?

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Speaker 1: I think it's a great idea. We do warm food

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Speaker 1: on Wednesday, frozen food on Friday. Nobody's You're the first

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Speaker 1: complaint we've had. Let me explain something to you. You

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Speaker 1: must be new to this restaurant industry thing. I really

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Speaker 1: want to reimbursement for not only my meat balls before

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Speaker 1: this conversation. That's wasting my damn ca. So you want

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Speaker 1: your money back for the food that you got on

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Speaker 1: frozen Friday because it was cold? Yes, because first of all,

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Speaker 1: if I would have known him with a Fronz and Friday,

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Speaker 1: I definitely wouldn't have ordered Fronz and meatballs. Like that's ridiculous.

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Speaker 1: Like I said, we do have a sign outside, So

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Speaker 1: if you wouldn't, you didn't have a sign outside, Okay,

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Speaker 1: we do. We do have a sign outside, sign outside outside.

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Speaker 1: I feel like I should be honest with you. Oh what,

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Speaker 1: like you haven't been honest already. I haven't been completely honest.

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Speaker 1: The reason that we started doing the Frozen Friday promotion

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Speaker 1: is because our stoves are broken, and so we just

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Speaker 1: figured that we would are you talking about I mean

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Speaker 1: that hiding? How do you even pass a health inspection?

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Speaker 1: We don't pass it. And that's that's a problem with

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Speaker 1: the restaurant open right now. I don't know. I have

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Speaker 1: no idea. Literally, I just need you to rub me

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Speaker 1: my money. I have, rub me my money, give me

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Speaker 1: my ched Okay, I'd love to are you serious? I'd

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Speaker 1: love to refund your money, but we don't have any money.

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Speaker 1: I don't know how we're open. This cannot be real

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Speaker 1: life right now. It's not used to go borrow, steal,

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Speaker 1: whatever you need to do to give me my thirty

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Speaker 1: five dollars back for some frozen Oh we don't have

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Speaker 1: a soul ghetto, mic away. I don't know how serving

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Speaker 1: people up in the restaurants. I need you to just

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Speaker 1: give me my money. Okay, Well, I'll be honest with you.

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Speaker 1: This isn't real. It's actually a prank phone call. Wait

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Speaker 1: what are you serious? Yeah, it's a joke, you see.

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Speaker 1: Oh my god, yes, wait frozen Fridays? Are you? I

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Speaker 1: think it's a great idea. Restaurants could save a lot

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Speaker 1: of money if they stop cooking their food one day

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Speaker 1: a week. Don't you think that is three th