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Speaker 1: One eight hundred d ui Away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call eight hundred away. All right,

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Speaker 1: it is time for a phone tap and what's the

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Speaker 1: worst customer service you've ever had? Oh? I'm gonna go airlines.

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Speaker 1: Yeah that's good. I mean, we've heard all the stories

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Speaker 1: on this show, from spilling coffee on patrons to intentionally

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Speaker 1: keeping people on hold for over an hour while still

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Speaker 1: checking in every fifteen minutes. You're still there? Okay? Good

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Speaker 1: hold Okay. My producer and I thought, how could we

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Speaker 1: top them? How could I become the absolute most horrendous,

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Speaker 1: least helpful customer rep without being mean? I'm already annoyed out. Well,

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Speaker 1: we came up with an idea. We're gonna try it

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Speaker 1: on a lady who's been having issues with her bank.

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Speaker 1: It's your phone taff Right after this on the twenties, Hello,

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Speaker 1: good afternoon. My name's Morgan calling from bank. Is this Taylor? Yes? Yes, Hi?

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Speaker 1: Thank you Taylor, Hi, I just got off the phone

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Speaker 1: with Trudy and she was saying that you were having

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Speaker 1: an issue with a transfer getting it to go through.

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Speaker 1: Is that right? Yes? I thought that I transferred five

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Speaker 1: hundred dollars from my savings to my checking But now

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Speaker 1: the bank says that it didn't go through, like there's

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Speaker 1: no record of it. Oh okay, let me look into

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Speaker 1: that for you real quick. I'm just gonna put on

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Speaker 1: my headset. Okay. Okay, thank you so much. All right,

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Speaker 1: So can you hear me still? Yeah? Yeah, I can

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Speaker 1: hear you. So I have your account up here. I

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Speaker 1: just need to ask you a few security questions to confirm.

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Speaker 1: All right. So okay, what's her story game where you

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Speaker 1: grew up as a kid. I'm sorry, do you hear that?

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Speaker 1: It's like this distracting. I did need the street name

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Speaker 1: so I can get access to your account. Okay, it's

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Speaker 1: Montgomery Dry. You need to spell that. I got it. Okay,

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Speaker 1: I think we're good. What's going on right now? What

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Speaker 1: if that sound? The bank has been working from home

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Speaker 1: and I just got a new bed, so I'm breaking

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Speaker 1: it in. I thought I could maybe multitask. Well, I

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Speaker 1: get it done. Okay, that just seems a little strange

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Speaker 1: to me. Well, you know, I just I got a

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Speaker 1: lot of stuff on my plate. I just figured iould

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Speaker 1: knock out two things at once, right, But this is

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Speaker 1: kind of important. This is like five hundred dollars that

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Speaker 1: is just with you. Okay, let's just get to your

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Speaker 1: next question. So, hey, what's your mother's maiden name? I'm sorry,

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Speaker 1: it's so loud and it's so distracting. Your mother's maiden name? Hurry?

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Speaker 1: What is your Japtain? Louder? I came here with your

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Speaker 1: mom's maiden name, Chaptain yea. What can you just wait

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Speaker 1: and let me finish answering before you start doing that?

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Speaker 1: I wish I could, Taylor, But what I'm doing is

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Speaker 1: really important. Okay, because my parents are flying in from

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Speaker 1: out of town. They're from Cleveland, and they're going to

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Speaker 1: be sleeping in this bed, and I do not want

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Speaker 1: my mom sleeping on a creaky bed. This isn't my problem,

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Speaker 1: Like I need to take care of this. Can you

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Speaker 1: just focus on your job? I am? I am, I

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Speaker 1: can do both. No, I've got your mother's main name,

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Speaker 1: he said, Jackson, right, Yes, perfect, We're doing awesome. I'm

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Speaker 1: almost into your account. Just bear with me, or we

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Speaker 1: need a few more security questions. Okay, okay, all right,

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Speaker 1: so what's your favorite child? I can I can't hear

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Speaker 1: you loud going there. Oh my god, listen, this is

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Speaker 1: really absurd. Okay, this is making me uncomfortable. To stop

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Speaker 1: what you're doing. I'm just breaking into bed, Taylor, I'm

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Speaker 1: missing five hundred dollars. This can be your priority right now.

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Speaker 1: I can ask you a question. Have you ever disappointed

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Speaker 1: your parents before? What have you ever made your parents

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Speaker 1: really upset repeatedly for your entire adult life. That's where

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Speaker 1: I'm at right now. That's not my problem, right It's

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Speaker 1: it's my problem, and I need to deal with it,

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Speaker 1: and I'm dealing with it right now while I handle

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Speaker 1: your tongue. Please, my account is also your problem. Your

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Speaker 1: account is the most important thing to me right now.

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Speaker 1: Then please stop with the bed. I just we only

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Speaker 1: have one more question, I promise, Okay, I just really quick. Okay,

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Speaker 1: I'm looking at your I need your favorite comok what

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Speaker 1: your favorite comic book? What I need your spouse? Tell her?

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Speaker 1: You gotta work with me here? What a woman? I

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Speaker 1: don't okay, let me tell you. Let me do your account. Okay,

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Speaker 1: I'm looking is going on? You never made the deposit? What? Yeah,

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Speaker 1: you didn't deposit it. What is wrong with you? What's

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Speaker 1: wrong with me? It's don't work for the bank. I

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Speaker 1: work for the radio. And this is the prank phone

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Speaker 1: call set up by your husband. What my name is

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Speaker 1: Jeffrey from the radio show Brookie Jeffrey in the Morning.

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Speaker 1: We're doing a phone tap on you. Oh my god.

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Speaker 1: Your husband bo set you up for it. Oh my god.

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Speaker 1: He said, you've been having problems with your bank recently

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Speaker 1: and you hated the idea of talking to customers service.

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Speaker 1: But see it's not that bad. He sounded like you

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Speaker 1: were really sweating over there. Just what you need your

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Speaker 1: parents feeding? Tell me the daddy brand of Diddy Taylor.

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Speaker 1: But that was really weird. Wake up every morning with

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Speaker 1: funk taps weekday mornings on the twenties Brooke and Jeffrey

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Speaker 1: in the Morning.