1 00:00:11,080 --> 00:00:13,520 Speaker 1: Ron and Nanian the mac toole guy, actually accused me 2 00:00:13,560 --> 00:00:15,640 Speaker 1: of being a little bit o c D this week 3 00:00:15,800 --> 00:00:17,560 Speaker 1: because he walked in and I was spraying the heads 4 00:00:17,560 --> 00:00:20,360 Speaker 1: of the bolts before I put him back into the chassis. Listen, 5 00:00:20,520 --> 00:00:32,879 Speaker 1: you gotta paint everything. And then the Car Doctor was 6 00:00:32,920 --> 00:00:37,040 Speaker 1: the slide really dirty, didn't look kind of rusty and crying. Yeah, 7 00:00:37,080 --> 00:00:39,040 Speaker 1: that's that's the problem. You pack it with grease and 8 00:00:39,080 --> 00:00:41,240 Speaker 1: it Now you've got dirt in there with the grease, 9 00:00:41,280 --> 00:00:43,599 Speaker 1: and it will beat up the boar more and sometimes 10 00:00:43,600 --> 00:00:45,960 Speaker 1: it ruins. It makes it even bigger. Welcome to the 11 00:00:46,080 --> 00:00:49,320 Speaker 1: radio home of Ron and Nanian the Car Doctor, since 12 00:00:50,600 --> 00:00:53,800 Speaker 1: this is where car owners the world overturned to for 13 00:00:53,920 --> 00:00:58,240 Speaker 1: their definitive opinion on automotive repair. If your mechanics giving 14 00:00:58,280 --> 00:01:00,880 Speaker 1: you a busy signal, pick up the own and call 15 00:01:00,960 --> 00:01:03,760 Speaker 1: in if the garage to ormers are open, but I 16 00:01:03,800 --> 00:01:06,040 Speaker 1: am here to take your calls at eight five five 17 00:01:06,080 --> 00:01:13,360 Speaker 1: five six and now running. Hey, it's time to start 18 00:01:13,360 --> 00:01:15,479 Speaker 1: your ngsins. A long welcome moninating in the Car Doctor 19 00:01:15,520 --> 00:01:19,119 Speaker 1: here at eight five five zero zero zero. How great 20 00:01:19,160 --> 00:01:21,240 Speaker 1: it is that once again we get together for the 21 00:01:21,240 --> 00:01:24,720 Speaker 1: next two hours of Car Doctor broadcast and podcast. However, 22 00:01:24,760 --> 00:01:26,720 Speaker 1: you're doing this radio show and taking it car Doctor 23 00:01:26,760 --> 00:01:28,920 Speaker 1: Show dot com is the website in case you didn't 24 00:01:28,920 --> 00:01:30,399 Speaker 1: know it. Maybe you're a new being. We thank you 25 00:01:30,440 --> 00:01:31,720 Speaker 1: for stopping by. We know you've got a lot of 26 00:01:31,760 --> 00:01:33,840 Speaker 1: choices in a lot of places to be that you 27 00:01:33,840 --> 00:01:36,480 Speaker 1: could go off and you know, spend your time. But 28 00:01:36,560 --> 00:01:39,040 Speaker 1: here we are Saturday afternoon to to four pm Eastern Time, 29 00:01:39,080 --> 00:01:41,280 Speaker 1: doing a live broadcast at eight five five five six 30 00:01:41,360 --> 00:01:43,880 Speaker 1: zero nine nine zero zero, and you can call that 31 00:01:43,959 --> 00:01:47,400 Speaker 1: number seven, leave a message and executive producer Tom Ray 32 00:01:47,480 --> 00:01:49,440 Speaker 1: will call you back and get you in que for 33 00:01:49,440 --> 00:01:51,480 Speaker 1: the next live broadcast. Is that we know that their 34 00:01:51,520 --> 00:01:54,240 Speaker 1: affiliates to take it on delay. And there's podcasting, and 35 00:01:54,240 --> 00:01:57,000 Speaker 1: there's there's so many forms of radio communication now that 36 00:01:57,000 --> 00:01:59,720 Speaker 1: are beyond the scope of normal radio, and we're glad 37 00:01:59,720 --> 00:02:04,600 Speaker 1: to be counted amongst all of them. Interesting conversation this 38 00:02:04,680 --> 00:02:09,960 Speaker 1: week at the shop, and I feel compelled to discuss it. 39 00:02:10,000 --> 00:02:12,320 Speaker 1: And I know from your emails and the conversations we've 40 00:02:12,320 --> 00:02:13,840 Speaker 1: had over the years that you guys like to hear 41 00:02:13,880 --> 00:02:17,280 Speaker 1: the conversations at the counter counter conversations. Maybe that would 42 00:02:17,320 --> 00:02:19,160 Speaker 1: be a good title for a segment. Here we go. 43 00:02:19,240 --> 00:02:22,760 Speaker 1: Welcome to the first segment of Car Doctor Presents counter Conversations, 44 00:02:22,800 --> 00:02:25,000 Speaker 1: a live recording or a live explanation of what went 45 00:02:25,000 --> 00:02:26,959 Speaker 1: on at the shop during the course of the week. 46 00:02:27,280 --> 00:02:29,440 Speaker 1: So anyway, I'm back, and what we could actually do 47 00:02:29,560 --> 00:02:33,520 Speaker 1: here is, well, I'll explain it like this. Two scenarios 48 00:02:33,560 --> 00:02:36,120 Speaker 1: this week, and to me, it's pretty obvious. And I've 49 00:02:36,120 --> 00:02:40,160 Speaker 1: always tried to look at the situation from the eyes 50 00:02:40,200 --> 00:02:42,880 Speaker 1: of the consumer and the eyes of the mechanic, and 51 00:02:42,919 --> 00:02:45,800 Speaker 1: I you know what, I get it, I I really do. 52 00:02:46,240 --> 00:02:48,760 Speaker 1: I understand why this industry has such a bad rap, 53 00:02:48,800 --> 00:02:51,760 Speaker 1: but I understand why consumers have such a bad rap 54 00:02:51,800 --> 00:02:54,880 Speaker 1: in the eyes of mechanics sometimes because either there's no 55 00:02:54,919 --> 00:02:59,799 Speaker 1: communication or no education or and I think in this case, 56 00:03:00,520 --> 00:03:02,560 Speaker 1: I think it's I think we're missing a touch of 57 00:03:02,600 --> 00:03:07,440 Speaker 1: common sense. I'm not exactly sure. Had two vehicles this week, 58 00:03:08,000 --> 00:03:13,639 Speaker 1: both involving breaks, and breaks kind of concern me. You know, listen, 59 00:03:13,720 --> 00:03:15,720 Speaker 1: unless you're gonna lay in a large supply of shoes 60 00:03:15,800 --> 00:03:18,600 Speaker 1: or drag your feet, you know, there's not much else 61 00:03:18,639 --> 00:03:20,960 Speaker 1: that's gonna really stop the vehicle until you hit whatever 62 00:03:21,000 --> 00:03:23,520 Speaker 1: it is you're aimed at. And then it'll stop. But 63 00:03:23,680 --> 00:03:27,520 Speaker 1: usually there's a bigger problem. So we had a mid 64 00:03:27,600 --> 00:03:31,360 Speaker 1: two thousand Lexus something that had a leaky trans cooler 65 00:03:31,400 --> 00:03:33,560 Speaker 1: line on a radiator. The radiator had a had a 66 00:03:33,560 --> 00:03:38,360 Speaker 1: cooler line leak and it had sprayed break fluid across 67 00:03:38,600 --> 00:03:41,320 Speaker 1: the area of the prompt brake pads on the driver's side, 68 00:03:41,880 --> 00:03:44,080 Speaker 1: and the whole rest of the chassis was soaked and fluid, 69 00:03:44,080 --> 00:03:47,760 Speaker 1: and long story short, diagnosed the cooler line leak, fixed 70 00:03:47,760 --> 00:03:50,280 Speaker 1: the cooler line. By the way, you know, you wouldn't 71 00:03:50,360 --> 00:03:52,040 Speaker 1: hurt to put front brakes on it for two reasons. 72 00:03:52,160 --> 00:03:55,600 Speaker 1: Number one, the break linings themselves are getting down to 73 00:03:55,640 --> 00:03:58,240 Speaker 1: the two millimeter mark. You've got a little bit to go. 74 00:03:58,760 --> 00:04:02,320 Speaker 1: But the bigger issue, there's transfluid all over the inside 75 00:04:02,320 --> 00:04:06,040 Speaker 1: of the brake on the left front and at some point, 76 00:04:06,120 --> 00:04:08,720 Speaker 1: when does that compromise the vehicle's ability to stop? When 77 00:04:08,720 --> 00:04:11,600 Speaker 1: does that become an issue? You've got oil on the 78 00:04:11,640 --> 00:04:15,480 Speaker 1: brakes and the rotors are rusted. The car doesn't go 79 00:04:15,520 --> 00:04:17,240 Speaker 1: a lot of places and get driven a lot. And 80 00:04:17,240 --> 00:04:19,880 Speaker 1: I understand all of that, and we had a nice 81 00:04:19,880 --> 00:04:23,599 Speaker 1: conversation with the vehicle owner and I about you know, 82 00:04:23,720 --> 00:04:26,200 Speaker 1: the cost of things. And I get it. I understand 83 00:04:26,200 --> 00:04:27,839 Speaker 1: that it's not cheap to repair a car, but I 84 00:04:27,839 --> 00:04:31,640 Speaker 1: also understand the potential of the fatality. And it's it's breaks. 85 00:04:31,680 --> 00:04:34,080 Speaker 1: It's not like we're talking about air conditioning that could fail. 86 00:04:34,120 --> 00:04:36,880 Speaker 1: We're not talking about, you know, the car getting two 87 00:04:36,880 --> 00:04:39,600 Speaker 1: miles less per gallon because you're not tuning it up 88 00:04:39,680 --> 00:04:42,560 Speaker 1: or you know, ignition maintenance and so forth. We're talking 89 00:04:42,600 --> 00:04:47,080 Speaker 1: about breaks. And I had just gotten done with that 90 00:04:47,160 --> 00:04:49,400 Speaker 1: phone call, and I ended up, we're gonna do the 91 00:04:49,480 --> 00:04:51,560 Speaker 1: radiator and wash off the brakes and hope for the best, 92 00:04:51,640 --> 00:04:53,240 Speaker 1: and she'll come back in two months. And I hope 93 00:04:53,240 --> 00:04:57,960 Speaker 1: she does. I really do um, because I just, you know, 94 00:04:57,960 --> 00:04:59,960 Speaker 1: there's just there's just no forgiveness in a two tone 95 00:05:00,080 --> 00:05:02,480 Speaker 1: missile going down the road at forty miles an hour. 96 00:05:02,560 --> 00:05:05,799 Speaker 1: There really isn't. And then I got into the second 97 00:05:05,800 --> 00:05:08,800 Speaker 1: phone call. And the second phone call was a two 98 00:05:08,839 --> 00:05:15,000 Speaker 1: thousand five Toyota Highlander actually that had we put it 99 00:05:15,040 --> 00:05:18,200 Speaker 1: up in the air for service, and the left front 100 00:05:18,200 --> 00:05:20,640 Speaker 1: tire was going low on air. But the left front 101 00:05:20,720 --> 00:05:25,400 Speaker 1: tire did not turn. You know, you grabbed the wheel 102 00:05:25,440 --> 00:05:29,440 Speaker 1: and it it was locked. It just didn't move. Now, 103 00:05:29,600 --> 00:05:31,719 Speaker 1: the part that sort of made this interesting was the 104 00:05:31,760 --> 00:05:34,080 Speaker 1: car wasn't pulling on the road. So it's in the 105 00:05:34,160 --> 00:05:37,160 Speaker 1: early stages. But at some point the break being locked 106 00:05:37,160 --> 00:05:39,320 Speaker 1: on the left front a is gonna make that brake 107 00:05:39,400 --> 00:05:44,120 Speaker 1: pad smoke and where the pad down prematurely and be 108 00:05:44,360 --> 00:05:47,040 Speaker 1: eventually it's gonna start to either pull left or right 109 00:05:47,080 --> 00:05:49,800 Speaker 1: depending upon the strength of the right break. Caliper and 110 00:05:49,800 --> 00:05:52,280 Speaker 1: and and how bad whatever goes wrong goes wrong and 111 00:05:52,360 --> 00:05:57,120 Speaker 1: when it happens. And it was a really weird conversation. 112 00:05:58,240 --> 00:05:59,880 Speaker 1: And I guess I could turn this into a ran, 113 00:06:00,040 --> 00:06:01,599 Speaker 1: but I don't want to because I want to. I 114 00:06:01,600 --> 00:06:03,760 Speaker 1: want to try and talk to you at at at 115 00:06:03,760 --> 00:06:08,480 Speaker 1: a calm level. But you gotta understand I as a mechanic, 116 00:06:08,520 --> 00:06:11,440 Speaker 1: and a lot of mechanics, as mechanics, take their job 117 00:06:11,640 --> 00:06:16,440 Speaker 1: very seriously. It's our responsibility to keep you safe. And 118 00:06:16,520 --> 00:06:18,720 Speaker 1: I get it. A lot of people say, oh, mechanics 119 00:06:18,720 --> 00:06:20,600 Speaker 1: just want to make money. You know what, if this 120 00:06:20,640 --> 00:06:22,679 Speaker 1: was about making money, I would have stopped fixing cars 121 00:06:22,800 --> 00:06:25,839 Speaker 1: thirty five years ago. Because it's not about the money 122 00:06:25,839 --> 00:06:28,279 Speaker 1: fixing cars. It really isn't. It's you gotta love what 123 00:06:28,360 --> 00:06:29,799 Speaker 1: you do, and you want to take care of people, 124 00:06:29,800 --> 00:06:33,240 Speaker 1: and you want to fix and solve problems. And the 125 00:06:33,279 --> 00:06:36,680 Speaker 1: conversation got into well, I only drive. I drive less 126 00:06:36,720 --> 00:06:39,719 Speaker 1: than two miles to the train station every day, and 127 00:06:39,760 --> 00:06:41,880 Speaker 1: if I take it easy, I probably can get by 128 00:06:41,920 --> 00:06:45,760 Speaker 1: with the brakes, don't you think. Listen. I don't know 129 00:06:45,760 --> 00:06:47,680 Speaker 1: about you, but somebody asks me a question to go 130 00:06:47,720 --> 00:06:50,839 Speaker 1: against industry standard of whatever it is. I do you know, 131 00:06:50,839 --> 00:06:53,560 Speaker 1: whether I'm putting up a skyscraper or building a bridge, 132 00:06:53,680 --> 00:06:56,320 Speaker 1: or working on a car, or treating somebody for a 133 00:06:56,320 --> 00:06:59,120 Speaker 1: medical condition, you know, if it works like a duck 134 00:06:59,120 --> 00:07:01,280 Speaker 1: and cracks like a thug quack quack, it's a duck. 135 00:07:02,839 --> 00:07:05,800 Speaker 1: And I said, you know, listen, the brake on the 136 00:07:05,880 --> 00:07:09,320 Speaker 1: left front is locked up. It's it's stuck. The wheel 137 00:07:09,360 --> 00:07:13,240 Speaker 1: doesn't turn, and it's gonna compromise the brakes to what 138 00:07:13,360 --> 00:07:16,040 Speaker 1: extent I don't know. I can only guess and imagine. 139 00:07:16,080 --> 00:07:20,520 Speaker 1: But it's bad. It's clear cut. But I only drive 140 00:07:20,560 --> 00:07:22,840 Speaker 1: two miles a day to the train station, and I'm 141 00:07:22,880 --> 00:07:24,640 Speaker 1: not far from the house, and I only go thirty 142 00:07:24,640 --> 00:07:27,800 Speaker 1: miles an hour. Yeah, but a kid can jump off 143 00:07:27,800 --> 00:07:30,560 Speaker 1: the curb two blocks from the house chasing a ball 144 00:07:30,600 --> 00:07:35,040 Speaker 1: from a yard and then what happens and the answer 145 00:07:35,080 --> 00:07:36,920 Speaker 1: I got staggered me. She said, boy, you really know 146 00:07:36,960 --> 00:07:39,160 Speaker 1: how to sell this, don't you. I'm not trying to 147 00:07:39,200 --> 00:07:41,560 Speaker 1: sell you anything. I'm trying to keep your car safe. 148 00:07:42,560 --> 00:07:46,360 Speaker 1: And I say that because and this is someone to 149 00:07:46,440 --> 00:07:49,320 Speaker 1: trust me. I can't imagine in a situation where someone 150 00:07:49,440 --> 00:07:52,000 Speaker 1: you know for the first time is dealing with their mechanic. 151 00:07:52,040 --> 00:07:54,280 Speaker 1: And this is this is where the relationship is so important. 152 00:07:54,440 --> 00:07:58,560 Speaker 1: Didn't help here because whatever the obstacle was, the decision 153 00:07:58,640 --> 00:08:00,480 Speaker 1: was finally made that we're gonna sell car. It was 154 00:08:00,520 --> 00:08:02,400 Speaker 1: time to replace the car. Will putting too much money 155 00:08:02,400 --> 00:08:05,760 Speaker 1: into it, to which I say, you know, go price 156 00:08:05,800 --> 00:08:07,320 Speaker 1: out a new car that'll bring it back, will do 157 00:08:07,360 --> 00:08:09,280 Speaker 1: breaks next week, can probably fix the rest of the stuff. 158 00:08:10,880 --> 00:08:13,840 Speaker 1: I guess the question to you, just to get you 159 00:08:13,880 --> 00:08:17,640 Speaker 1: to think about, and I appreciate you doing this, is 160 00:08:17,960 --> 00:08:20,280 Speaker 1: what kind of relationship do you have with your mechanic 161 00:08:20,360 --> 00:08:22,280 Speaker 1: and do you trust him? And do you you know 162 00:08:22,280 --> 00:08:25,040 Speaker 1: when they say you need breaks, do you believe them? 163 00:08:25,080 --> 00:08:27,720 Speaker 1: This wasn't a believe it needs breaks thing. This was 164 00:08:27,840 --> 00:08:31,640 Speaker 1: more that common sense thing. But I've got to tell 165 00:08:31,680 --> 00:08:33,920 Speaker 1: you there's no you know, you know why they call 166 00:08:34,040 --> 00:08:38,320 Speaker 1: them accidents because you can't predict when it's going to happen. 167 00:08:38,360 --> 00:08:41,560 Speaker 1: The accident, by definition of its very term, is it's 168 00:08:41,600 --> 00:08:45,880 Speaker 1: something that occurs unexpectedly. Nobody gets a warning flash or 169 00:08:45,880 --> 00:08:47,880 Speaker 1: there's no light on the dashboard, there's no text to 170 00:08:47,880 --> 00:08:50,640 Speaker 1: your phone, there's no email that says, hey, you're about 171 00:08:50,640 --> 00:08:52,600 Speaker 1: to hit a true that's gonna fall over and you've 172 00:08:52,600 --> 00:08:54,040 Speaker 1: got to be able to stop real quick. It just 173 00:08:54,080 --> 00:08:59,080 Speaker 1: doesn't work like that. The closing comment was with the 174 00:08:59,120 --> 00:09:04,920 Speaker 1: Toyota break woman lady was, well, do the brakes have 175 00:09:05,080 --> 00:09:07,360 Speaker 1: to be repaired in order to pass New Jersey motor 176 00:09:07,440 --> 00:09:11,320 Speaker 1: vehicle state inspection, Which that and of itself is a 177 00:09:11,360 --> 00:09:13,520 Speaker 1: tough question to answer, because, well, the first part of 178 00:09:13,520 --> 00:09:15,800 Speaker 1: the question is no, because New Jersey is not a 179 00:09:15,800 --> 00:09:17,560 Speaker 1: safe state. New Jersey. We don't care what kind of 180 00:09:17,559 --> 00:09:19,840 Speaker 1: shape the brakes are. We don't care what the tires 181 00:09:19,880 --> 00:09:21,680 Speaker 1: look like. We don't care what the front end looks 182 00:09:21,720 --> 00:09:24,839 Speaker 1: like or feels like. We don't care. New Jersey is 183 00:09:24,880 --> 00:09:27,079 Speaker 1: to take your life in your hands writing into somebody 184 00:09:27,080 --> 00:09:29,720 Speaker 1: in the next car state. All right, if the check 185 00:09:29,760 --> 00:09:32,559 Speaker 1: engine lights out and the vehicle's monitors have run. That 186 00:09:32,600 --> 00:09:36,360 Speaker 1: car passes inspection as long as it's not a commercial vehicle. Okay, 187 00:09:36,840 --> 00:09:39,000 Speaker 1: of course, if you're drive an older vehicle, it's more 188 00:09:39,080 --> 00:09:43,640 Speaker 1: likely than the mechanical repairs. I think pre you don't 189 00:09:43,640 --> 00:09:46,320 Speaker 1: even have to go to inspection. It's just who cares 190 00:09:46,360 --> 00:09:48,200 Speaker 1: because there's not enough of those cars on the road 191 00:09:48,520 --> 00:09:51,680 Speaker 1: to justify maintaining emissions requirements. So we've done away with 192 00:09:51,720 --> 00:09:57,840 Speaker 1: that as a within the last two years. It's got 193 00:09:57,840 --> 00:10:01,800 Speaker 1: to be common sense. It's it's there's gotta be that balance. 194 00:10:02,040 --> 00:10:05,080 Speaker 1: You know, the same rules still apply. The laws of 195 00:10:05,120 --> 00:10:07,160 Speaker 1: physics have not changed. The car has to have a 196 00:10:07,200 --> 00:10:09,360 Speaker 1: good front end, the car has to have safe tires, 197 00:10:09,600 --> 00:10:11,560 Speaker 1: the car has to have brakes, and they all have 198 00:10:11,679 --> 00:10:14,640 Speaker 1: to be in peak operating condition. I'm not saying that 199 00:10:14,679 --> 00:10:15,920 Speaker 1: we've got to tune it so that you can go 200 00:10:15,960 --> 00:10:18,080 Speaker 1: to Watkins Glenn and slow them around a corner at 201 00:10:18,160 --> 00:10:22,000 Speaker 1: ninety three in afforda Cono line. What I'm what I'm 202 00:10:22,040 --> 00:10:24,559 Speaker 1: talking about is it's got to be reliable to keep 203 00:10:24,600 --> 00:10:27,720 Speaker 1: you safe and and frankly, to keep me safe, because 204 00:10:27,760 --> 00:10:30,800 Speaker 1: I'm worried about the car riding next to me, especially 205 00:10:30,840 --> 00:10:32,679 Speaker 1: when there's something hanging from the rear bumper and their 206 00:10:32,720 --> 00:10:35,000 Speaker 1: sparks flying and cigarette what's coming out the window and 207 00:10:35,040 --> 00:10:37,920 Speaker 1: the gas tanks, Leagan, and I've seen it. I've I've 208 00:10:37,960 --> 00:10:43,520 Speaker 1: seen cases of this. Just let's close this off and 209 00:10:43,559 --> 00:10:46,240 Speaker 1: just say listen, when your mechanics says the car needs breaks, 210 00:10:47,360 --> 00:10:49,880 Speaker 1: and you know what it's it's perfectly okay. She's gonna 211 00:10:49,920 --> 00:10:51,600 Speaker 1: end up buying a new car. That was her comments. 212 00:10:51,640 --> 00:10:53,360 Speaker 1: She's also gonna go out and purchase a new vehicle 213 00:10:53,360 --> 00:10:55,080 Speaker 1: for a vehicle that needs breaks because she doesn't see 214 00:10:55,120 --> 00:10:59,400 Speaker 1: the point in spending the money. And I get that, 215 00:10:59,600 --> 00:11:02,880 Speaker 1: but you know what point being your car has got 216 00:11:02,880 --> 00:11:04,640 Speaker 1: to be safe. You've got to be safe in it, 217 00:11:04,760 --> 00:11:08,040 Speaker 1: and you've got to it's got to be reliable, and 218 00:11:08,559 --> 00:11:12,440 Speaker 1: you know it's it's about responsibility and not counting on 219 00:11:12,480 --> 00:11:14,360 Speaker 1: state inspection to tell you when the car needs to 220 00:11:14,400 --> 00:11:18,760 Speaker 1: have something done. It's about counting on your mechanic. Five 221 00:11:19,360 --> 00:11:21,480 Speaker 1: zero nine nine zero zero. I'm runing any of the 222 00:11:21,480 --> 00:11:23,680 Speaker 1: car doctor, you can count on me. I'll be back 223 00:11:23,760 --> 00:11:32,960 Speaker 1: right after this. Welcome back, aren't any of the card doctor? 224 00:11:34,040 --> 00:11:36,960 Speaker 1: Zero nine nine zero zero. Hey, I see the folks 225 00:11:37,000 --> 00:11:41,040 Speaker 1: where I can apologizes for testing of diesel fumes on monkeys. Um, 226 00:11:41,559 --> 00:11:44,160 Speaker 1: this came to us from our our financial contact. There 227 00:11:44,240 --> 00:11:48,520 Speaker 1: ed goitdis goitdis Capital Investment, Garden City, New York. It writes, 228 00:11:48,800 --> 00:11:51,160 Speaker 1: can't make this stuff up front page of Bloomberg, New 229 00:11:51,200 --> 00:11:54,280 Speaker 1: York Times in Wall Street Journal, after paying fifteen billion 230 00:11:54,280 --> 00:11:55,880 Speaker 1: and settlements in the U s alone, you think they 231 00:11:56,000 --> 00:11:59,120 Speaker 1: learned their lesson on following ethical rules and regulations, and 232 00:11:59,160 --> 00:12:02,520 Speaker 1: the article starts out. The controversy over Volkswagons AG Diesel's 233 00:12:02,520 --> 00:12:06,360 Speaker 1: emissions cheating took another twist when the carmaker recently apologized 234 00:12:06,400 --> 00:12:09,199 Speaker 1: for a test that exposed monkeys to engine fumes to 235 00:12:09,280 --> 00:12:11,640 Speaker 1: study effects of the exhaust. The company said the study, 236 00:12:11,640 --> 00:12:13,680 Speaker 1: conducted by a research and lobby groups set up by 237 00:12:13,720 --> 00:12:17,240 Speaker 1: VW Dameler A G BMW A G and Robert Bosch, 238 00:12:17,400 --> 00:12:20,400 Speaker 1: was a mistake. The New York Times reported earlier about 239 00:12:20,520 --> 00:12:23,599 Speaker 1: trial in the US laboratory in which ten monkeys and 240 00:12:23,720 --> 00:12:27,880 Speaker 1: held diesel emissions from a VW beetle and look for 241 00:12:27,880 --> 00:12:30,760 Speaker 1: the results. We apologize from misconduct and lack of judgments 242 00:12:30,800 --> 00:12:34,280 Speaker 1: of individuals. Wolfburg, Germany based Volkswagons set in a statement 243 00:12:34,400 --> 00:12:38,520 Speaker 1: or convinced the scientific methods choose chosen that we're wrong. 244 00:12:38,800 --> 00:12:41,600 Speaker 1: It would have been better to do without such a 245 00:12:41,640 --> 00:12:43,800 Speaker 1: study in the first place. The revelations show the rocky 246 00:12:43,800 --> 00:12:46,000 Speaker 1: wrote for Volkswagen has emerged from its biggest crisis of 247 00:12:46,040 --> 00:12:49,880 Speaker 1: the bombshell the company installed order. What happened to those 248 00:12:49,880 --> 00:12:53,400 Speaker 1: ten monkeys? Wait a minute. I'm not a scientist, but 249 00:12:54,320 --> 00:12:56,080 Speaker 1: you get exposed to exhaust. I don't care if it's 250 00:12:56,080 --> 00:12:59,960 Speaker 1: a diesel or whatever. Don't you die well? I don't 251 00:13:00,440 --> 00:13:02,719 Speaker 1: just well, it just says in Helle that I mean, 252 00:13:02,720 --> 00:13:05,720 Speaker 1: you would get very sick. Either that you get brain damage, 253 00:13:05,720 --> 00:13:07,920 Speaker 1: and maybe you got elect at the Congress. I'm not 254 00:13:07,960 --> 00:13:13,160 Speaker 1: really quite sure where this would go. Um, but wow, um, 255 00:13:13,200 --> 00:13:15,920 Speaker 1: so you have. Volkswagon apologizes for testing of diesel fumes 256 00:13:15,960 --> 00:13:19,560 Speaker 1: on monkeys. Um. I'm telling you, I'm gonna win this battle. 257 00:13:19,800 --> 00:13:23,120 Speaker 1: I I my friend Jeff, who's a lifelong Volkswagon guy. 258 00:13:24,000 --> 00:13:25,839 Speaker 1: My friend called me up from his shop the other day. 259 00:13:25,840 --> 00:13:27,680 Speaker 1: And Jeff's kind of retired now, and he doesn't he 260 00:13:27,720 --> 00:13:30,080 Speaker 1: doesn't you know, he just people will call him into 261 00:13:30,120 --> 00:13:33,400 Speaker 1: you know, trouble shooting work on some problem vehicles. And uh, 262 00:13:33,559 --> 00:13:35,520 Speaker 1: my friend j J called me the day, says would 263 00:13:35,520 --> 00:13:37,400 Speaker 1: you do to Jeff? I said, I do nothing to Jeff? 264 00:13:37,400 --> 00:13:39,200 Speaker 1: Why says I called him up to work on a Volkswagon. 265 00:13:39,240 --> 00:13:41,080 Speaker 1: He said, not, I don't want to. Ron's right there, junk. 266 00:13:41,559 --> 00:13:44,720 Speaker 1: So I said, hey, there you go. That's one. You know, 267 00:13:44,840 --> 00:13:47,040 Speaker 1: I'm gonna win this battle. I'm telling you you people 268 00:13:47,120 --> 00:13:51,600 Speaker 1: don't realize. UM, they're just they're just they're just they're 269 00:13:51,640 --> 00:13:54,199 Speaker 1: testing on monkeys now, so maybe that's where they want 270 00:13:54,200 --> 00:13:56,719 Speaker 1: working on the cars. UM. Anyway, let's go over to 271 00:13:56,760 --> 00:13:59,640 Speaker 1: Mike copeig Long Island, Oh. Nine BMW. Mike, welcome to 272 00:13:59,640 --> 00:14:01,440 Speaker 1: the card for sure, Thanks for waiting. What's going on? 273 00:14:02,320 --> 00:14:06,040 Speaker 1: I have a two thousand nine BMW X five. I 274 00:14:06,120 --> 00:14:08,640 Speaker 1: just got a couple of weeks ago, nine two thousand 275 00:14:08,679 --> 00:14:12,120 Speaker 1: miles and I just wanted to get your opinion on 276 00:14:12,320 --> 00:14:16,839 Speaker 1: the z F automatic transmission. UH. BMW sells us as 277 00:14:16,840 --> 00:14:21,320 Speaker 1: a sealed unit with lifetime fluid. It doesn't even have 278 00:14:21,360 --> 00:14:24,280 Speaker 1: a fill tube. So the idea of a you know, 279 00:14:24,360 --> 00:14:27,680 Speaker 1: sealed automatic transmission is pretty fall into me. I've got 280 00:14:27,680 --> 00:14:31,240 Speaker 1: pretty good service records. I don't see any indication that 281 00:14:31,280 --> 00:14:35,360 Speaker 1: the transmissions been touched. UM transition doesn't seem to have 282 00:14:35,400 --> 00:14:39,440 Speaker 1: any problems at all. But I'm wondering if I should 283 00:14:39,680 --> 00:14:42,920 Speaker 1: have the fluid changed or if I should leave well 284 00:14:42,960 --> 00:14:46,120 Speaker 1: off alone. The Jersey wise guy in me comes out 285 00:14:46,160 --> 00:14:48,520 Speaker 1: every time I hear these questions, and and it's a 286 00:14:48,520 --> 00:14:52,440 Speaker 1: great question, Mike, um. I always ask people, So, if 287 00:14:52,440 --> 00:14:55,840 Speaker 1: it's a lifetime transmission and lifetime fluid, go to the 288 00:14:55,920 --> 00:14:57,800 Speaker 1: dealer service department and ask if you can order a 289 00:14:57,800 --> 00:15:00,440 Speaker 1: replacement transmission. If the answer is yes, then would change 290 00:15:00,440 --> 00:15:03,080 Speaker 1: the fluid because they're expecting at the break. Uh you know. 291 00:15:03,120 --> 00:15:04,920 Speaker 1: If it's lifetime, then it's the lifetime of the car, 292 00:15:05,040 --> 00:15:07,760 Speaker 1: lifetime review. But it's it never is. It never comes 293 00:15:07,760 --> 00:15:11,280 Speaker 1: out to that. That's the wise guy answer. This the 294 00:15:11,360 --> 00:15:15,960 Speaker 1: serious mechanic answer is that in BMW's eyes, from what 295 00:15:16,040 --> 00:15:19,880 Speaker 1: I've read, they consider lifetime as a hundred thousand miles. 296 00:15:20,400 --> 00:15:22,160 Speaker 1: I guess they don't live that long in Germany. I 297 00:15:22,160 --> 00:15:24,720 Speaker 1: don't know, uh, you know, And and that's just maybe 298 00:15:24,760 --> 00:15:27,040 Speaker 1: the way it is. But I've seen this before where 299 00:15:27,040 --> 00:15:29,880 Speaker 1: they define it as a hundred thousand miles. I find 300 00:15:29,880 --> 00:15:33,600 Speaker 1: it really hard to believe that anything, you know, any 301 00:15:33,760 --> 00:15:37,560 Speaker 1: fluid unless it's under perfect conditions. And the problem is, 302 00:15:37,560 --> 00:15:39,640 Speaker 1: I don't believe they're under perfect conditions out on the 303 00:15:39,720 --> 00:15:42,760 Speaker 1: road because the way you drive in downtown New York 304 00:15:42,960 --> 00:15:47,680 Speaker 1: versus Long Island, versus Arizona, versus Pittsburgh, versus cross country 305 00:15:47,760 --> 00:15:50,480 Speaker 1: from one end of the of of the country to 306 00:15:50,520 --> 00:15:55,480 Speaker 1: the other, it's gonna very temperature load. Uh. You know abuse, um, 307 00:15:55,880 --> 00:15:59,080 Speaker 1: you know all the factors that wear fluid out. And 308 00:15:59,360 --> 00:16:01,200 Speaker 1: I would, I would tell you I would take that. 309 00:16:01,240 --> 00:16:02,640 Speaker 1: And I have a friend that runs a very good 310 00:16:02,640 --> 00:16:05,400 Speaker 1: friend that runs a BMW only shop. He changes fluid 311 00:16:05,440 --> 00:16:08,240 Speaker 1: on those cars every fifty to sixty thousand miles all 312 00:16:08,360 --> 00:16:12,160 Speaker 1: day long. And you know it's he's he's trying to 313 00:16:12,200 --> 00:16:14,160 Speaker 1: get longer life of it out of the out of 314 00:16:14,160 --> 00:16:16,840 Speaker 1: the transmission for the customer because and it's not a 315 00:16:16,920 --> 00:16:20,680 Speaker 1: cheap fluid replacement, if I recall correctly, it's I'm gonna 316 00:16:20,680 --> 00:16:22,880 Speaker 1: say it's a couple of three dollars. It depends on 317 00:16:22,920 --> 00:16:26,560 Speaker 1: if they change the screen, which transit is. Um, you 318 00:16:26,600 --> 00:16:29,240 Speaker 1: know do they Sometimes they'll put performance pans on to 319 00:16:29,320 --> 00:16:33,600 Speaker 1: help cooling and lower its fluid temperature and things like that. Uh, 320 00:16:33,680 --> 00:16:35,800 Speaker 1: you know, but fifty to sixty and then yeah again 321 00:16:35,800 --> 00:16:37,840 Speaker 1: in a hundred hundred and ten you're you're right there 322 00:16:37,920 --> 00:16:40,600 Speaker 1: for what could be your second fluid change. But the 323 00:16:40,680 --> 00:16:42,680 Speaker 1: question is if it's never been done, nawdy, you do 324 00:16:42,720 --> 00:16:46,480 Speaker 1: it and aggravate the unit, and uh, you know, my 325 00:16:46,560 --> 00:16:48,880 Speaker 1: answer is yes, I would change the fluid because I 326 00:16:48,960 --> 00:16:50,560 Speaker 1: kind of wanted off. I'm gonna have a problem. At 327 00:16:50,600 --> 00:16:54,280 Speaker 1: least I'll be looking for it, you know. Yeah, that's 328 00:16:54,320 --> 00:16:57,560 Speaker 1: a good that's a good point. You know, it's great 329 00:16:57,600 --> 00:16:59,760 Speaker 1: today with the history that you get on these cars, 330 00:16:59,760 --> 00:17:03,600 Speaker 1: like know that, Um, you know the BMW least three 331 00:17:03,720 --> 00:17:06,480 Speaker 1: years Uh you know, I went to somebody else, they 332 00:17:06,480 --> 00:17:08,879 Speaker 1: created it back into BMW, so I think it's been 333 00:17:08,920 --> 00:17:11,639 Speaker 1: deal or maintained and I'll go through the record again. 334 00:17:11,720 --> 00:17:15,360 Speaker 1: But I still don't think I saw a training service 335 00:17:15,840 --> 00:17:20,760 Speaker 1: and they could have gone to a local INDI but um, yeah, 336 00:17:20,840 --> 00:17:22,280 Speaker 1: I just don't know, and I don't even have a 337 00:17:22,280 --> 00:17:27,080 Speaker 1: Filterops Like Aunt Jack, do you do you do you have, Mike? 338 00:17:27,160 --> 00:17:29,959 Speaker 1: Do you have a BMW shopper? Are you're gonna take 339 00:17:29,960 --> 00:17:32,919 Speaker 1: it to the dealer? Um? I actually bought it from 340 00:17:32,920 --> 00:17:37,280 Speaker 1: a BMW specialist, so um he's pretty well regarded and 341 00:17:37,320 --> 00:17:40,560 Speaker 1: he did do a lot of other preventative things before 342 00:17:40,560 --> 00:17:42,840 Speaker 1: I got my hands on it. So I think I 343 00:17:42,840 --> 00:17:44,439 Speaker 1: would go back to him. Yeah, I would go back 344 00:17:44,480 --> 00:17:46,399 Speaker 1: to him and talk to him, and I would I 345 00:17:46,440 --> 00:17:48,600 Speaker 1: would think that you know, changing the fluid as part 346 00:17:48,600 --> 00:17:50,679 Speaker 1: of normal maintenance as well as any other normal maintenance 347 00:17:50,720 --> 00:17:53,720 Speaker 1: on that vehicle, you know, I would say. And if 348 00:17:53,720 --> 00:17:55,800 Speaker 1: you haven't done it already, my suggestion would be is 349 00:17:55,840 --> 00:17:59,600 Speaker 1: go back to the BMW guy established the relationship, because 350 00:17:59,640 --> 00:18:02,440 Speaker 1: it's all out the relationship to show him the service history. 351 00:18:02,440 --> 00:18:04,159 Speaker 1: If he hasn't seen it, say hey, here, I am 352 00:18:04,200 --> 00:18:06,680 Speaker 1: at ninety three thousand. Can you look the car over? 353 00:18:06,760 --> 00:18:08,720 Speaker 1: Can you give it a stick at your tongue and say, oh, 354 00:18:08,960 --> 00:18:10,679 Speaker 1: and do what needs to be done, and chances are 355 00:18:10,720 --> 00:18:13,240 Speaker 1: you'll be driving that car two hundred thousand miles. Mike, 356 00:18:13,280 --> 00:18:15,080 Speaker 1: I appreciate the call, and thanks for tuning in from 357 00:18:15,080 --> 00:18:17,200 Speaker 1: Long Island on Money and the car Doctor. We are 358 00:18:17,240 --> 00:18:38,399 Speaker 1: back right after this. God, I got number, got time 359 00:18:39,440 --> 00:18:41,280 Speaker 1: right it on the wall, so you don't forget to 360 00:18:41,320 --> 00:18:44,400 Speaker 1: call for car advice. Done right? Eight five five five 361 00:18:44,760 --> 00:18:49,320 Speaker 1: zero nine zero zero. Now back to row. Hey, let's 362 00:18:49,320 --> 00:18:51,120 Speaker 1: get on over and talk to Tom. I can think 363 00:18:51,119 --> 00:18:54,000 Speaker 1: that's whitefield? Is that main? That must be main? Im yep, 364 00:18:54,560 --> 00:18:57,239 Speaker 1: UM six Chevy Silver RDO Tom. Welcome to the car doctor, sir, 365 00:18:57,320 --> 00:19:00,679 Speaker 1: How can I help? Hi? Thanks for car, Thanks for 366 00:19:00,920 --> 00:19:04,840 Speaker 1: taking my call. Um, I have a Chevy. It's a 367 00:19:04,840 --> 00:19:13,600 Speaker 1: one ton um pickup truck. Theese are gas diesel or gas? Yeah? Yeah, 368 00:19:13,600 --> 00:19:18,240 Speaker 1: it's a gas. Yes okay six leader Yes, okay, go ahead. 369 00:19:18,280 --> 00:19:22,639 Speaker 1: I'm sorry it uh doesn't want to It doesn't seem 370 00:19:22,640 --> 00:19:25,520 Speaker 1: to want to drop into overdrive when I'm on the highway. 371 00:19:25,560 --> 00:19:28,639 Speaker 1: But you know, I'm not sure whether it's just the 372 00:19:28,640 --> 00:19:32,239 Speaker 1: way that transmission is or this is this is this 373 00:19:32,320 --> 00:19:35,879 Speaker 1: is this is likely a four L a UM which 374 00:19:36,280 --> 00:19:40,240 Speaker 1: any fault codes going on, well they come up and 375 00:19:40,240 --> 00:19:43,400 Speaker 1: they go away quick. And I haven't had a scanned. Um. 376 00:19:44,200 --> 00:19:47,120 Speaker 1: They just appears so fast. And usually whenever I've had 377 00:19:47,119 --> 00:19:49,159 Speaker 1: anything scanned, they said, you know, well it's not up 378 00:19:49,160 --> 00:19:52,239 Speaker 1: there anymore. Okay. Um, you know there there will be 379 00:19:52,359 --> 00:19:55,320 Speaker 1: things in history if it's done within a certain within 380 00:19:55,359 --> 00:19:58,399 Speaker 1: a certain time period. Um. You know the fact that 381 00:19:58,520 --> 00:20:02,040 Speaker 1: the fact is that if it's really not going into 382 00:20:02,200 --> 00:20:06,679 Speaker 1: overdrive that you know, this could be this could be 383 00:20:06,760 --> 00:20:11,080 Speaker 1: something simple, This could be you know, major failure, UM 384 00:20:11,119 --> 00:20:13,520 Speaker 1: getting ready to happen. If we don't take some action, 385 00:20:13,840 --> 00:20:16,240 Speaker 1: so it would it would probably be good to sort 386 00:20:16,280 --> 00:20:19,680 Speaker 1: of start a diagnosis. Um, you know, if it's a 387 00:20:19,720 --> 00:20:21,800 Speaker 1: P zero eight ninety four, it could be a converter 388 00:20:21,880 --> 00:20:25,479 Speaker 1: issue generally is a deathbell for the trans because by 389 00:20:25,480 --> 00:20:28,720 Speaker 1: the time you get to that, it's it's you're sort 390 00:20:28,720 --> 00:20:30,639 Speaker 1: of past the point of no return. But you know, 391 00:20:30,640 --> 00:20:34,400 Speaker 1: it depends on what it is. It's it's always code dependent. Um, 392 00:20:34,440 --> 00:20:41,359 Speaker 1: how many miles around the truck. Yeah, it's possible. Um, 393 00:20:41,400 --> 00:20:43,040 Speaker 1: it's possible. You know, it depends on how it was 394 00:20:43,160 --> 00:20:46,280 Speaker 1: used and maintained. Um, you know, and then sometimes it's 395 00:20:46,320 --> 00:20:48,600 Speaker 1: just it's just the look of the drill. Listen, we're 396 00:20:48,600 --> 00:20:50,440 Speaker 1: still trying to figure out why the old for suburban 397 00:20:50,480 --> 00:20:52,359 Speaker 1: I used to drive all the time, fifty six thousand 398 00:20:52,400 --> 00:20:55,640 Speaker 1: miles puked to trans you know, it's you know, change 399 00:20:55,640 --> 00:20:58,520 Speaker 1: its diaper every other week and uh, you know, so 400 00:20:58,680 --> 00:21:03,600 Speaker 1: sometimes mechanical things there they get older and just things happened. Um. 401 00:21:03,720 --> 00:21:06,680 Speaker 1: So but now that I remember, I did have it 402 00:21:06,800 --> 00:21:10,920 Speaker 1: scanned right after I bought it. But what came up 403 00:21:11,080 --> 00:21:13,800 Speaker 1: was a coil with a mission coil, something like that 404 00:21:14,440 --> 00:21:19,160 Speaker 1: misfire zero three oh one three or two something like that. Yeah, 405 00:21:19,200 --> 00:21:22,600 Speaker 1: and I was still actually in the test driving stage there. 406 00:21:23,320 --> 00:21:25,560 Speaker 1: Maybe I just signed the paperwork and said, hey, I 407 00:21:25,600 --> 00:21:28,560 Speaker 1: got a coach. Just came up, you know, and they 408 00:21:28,560 --> 00:21:30,320 Speaker 1: took care of it. Didn't come up until we hit 409 00:21:30,359 --> 00:21:35,600 Speaker 1: the highway, popped up and disappeared. So so we went 410 00:21:35,640 --> 00:21:37,640 Speaker 1: back up. So you were, you were in the process 411 00:21:37,680 --> 00:21:42,520 Speaker 1: of buying it and check engine light came on around town. 412 00:21:42,600 --> 00:21:44,440 Speaker 1: They scanned it, they said it was this. They took 413 00:21:44,480 --> 00:21:46,679 Speaker 1: care of it, and then afterwards you went out to 414 00:21:46,680 --> 00:21:50,399 Speaker 1: the highway and then it wouldn't go into overdrive. Yeah. 415 00:21:50,440 --> 00:21:53,120 Speaker 1: Well we didn't go in the highway until a while later. 416 00:21:53,200 --> 00:21:56,000 Speaker 1: See I'm a merchant seaman. So I bought the truck 417 00:21:56,119 --> 00:21:58,879 Speaker 1: and then bumped back out on a boat and so 418 00:21:59,119 --> 00:22:05,000 Speaker 1: it passed of a thirty days or whatever. Okay, by 419 00:22:05,040 --> 00:22:09,119 Speaker 1: the time I got back, Um that went on the highway. No, 420 00:22:09,240 --> 00:22:13,080 Speaker 1: it's and it wasn't didn't seem to be going into overdrive. Um, 421 00:22:13,320 --> 00:22:16,320 Speaker 1: it would just it would be up around m s 422 00:22:16,640 --> 00:22:20,240 Speaker 1: when I'm at sixty or so, and uh, it should 423 00:22:20,359 --> 00:22:23,040 Speaker 1: it should be lower than that. Um. But then again 424 00:22:23,080 --> 00:22:26,200 Speaker 1: it also depends on what real gearing is in this. 425 00:22:26,760 --> 00:22:29,199 Speaker 1: So you know, It really comes back to until you 426 00:22:29,240 --> 00:22:32,439 Speaker 1: get that, until you get a code scanned, it's you know, 427 00:22:32,560 --> 00:22:35,200 Speaker 1: you're we're, we're we're sort of guessing. Um. You know. 428 00:22:35,280 --> 00:22:37,280 Speaker 1: And keep in mind too, there's a lot of factors 429 00:22:37,640 --> 00:22:40,119 Speaker 1: that will keep a vehicle from going into overdrive. Sometimes 430 00:22:40,119 --> 00:22:44,359 Speaker 1: it's it's temperature related, it's load related. I've also seen 431 00:22:44,400 --> 00:22:48,359 Speaker 1: some operating strategies where if it has a misfire, if 432 00:22:48,400 --> 00:22:50,199 Speaker 1: it has a misfire code and it's setting on a 433 00:22:50,200 --> 00:22:53,000 Speaker 1: common basis, depending upon the year of the vehicle and 434 00:22:53,040 --> 00:22:55,119 Speaker 1: the software strategy, they may not allow it to go 435 00:22:55,160 --> 00:22:58,000 Speaker 1: into overdrive because they don't want to lug the engine 436 00:22:58,040 --> 00:23:00,280 Speaker 1: down and make the engine work harder if it's miss firing, 437 00:23:00,280 --> 00:23:03,239 Speaker 1: because then that damages UH, the catalytic convert that well, 438 00:23:03,240 --> 00:23:05,080 Speaker 1: the cats getting damage because of the misfire, but it's 439 00:23:05,080 --> 00:23:08,040 Speaker 1: making the engine work harder, and they're they're they're they're 440 00:23:08,040 --> 00:23:09,920 Speaker 1: trying to convince you to bring it into a mechanic 441 00:23:10,600 --> 00:23:14,240 Speaker 1: and you know, they'll they'll they'll change the operating strategy 442 00:23:14,280 --> 00:23:17,200 Speaker 1: of the vehicle depending upon the fault, and it varies 443 00:23:17,240 --> 00:23:22,080 Speaker 1: by manufacturer, your make model, UH, software software updated. You 444 00:23:22,080 --> 00:23:24,760 Speaker 1: know what software is physically in the vehicle. But um, 445 00:23:24,800 --> 00:23:27,280 Speaker 1: you know, it really comes back to I got to 446 00:23:27,280 --> 00:23:30,359 Speaker 1: get into a mechanic and not just scan engine controller. 447 00:23:30,800 --> 00:23:32,520 Speaker 1: I would take this vehicle in and do what we 448 00:23:32,600 --> 00:23:36,480 Speaker 1: call an all systems code scan and let it go 449 00:23:36,520 --> 00:23:39,000 Speaker 1: through all the modules. And I and I and I 450 00:23:39,119 --> 00:23:41,000 Speaker 1: said this for years and I'll continue to say it. 451 00:23:41,160 --> 00:23:44,560 Speaker 1: I think all system code scans are going to become 452 00:23:44,640 --> 00:23:48,679 Speaker 1: part of oil changes in at some point in the future. 453 00:23:48,400 --> 00:23:51,080 Speaker 1: They are at my shop. We we do we do 454 00:23:51,119 --> 00:23:54,800 Speaker 1: all system code scans on a lot of vehicles once 455 00:23:54,840 --> 00:23:58,240 Speaker 1: twice a year now, just because it's you know, it's 456 00:23:58,320 --> 00:24:00,359 Speaker 1: you're going to the doctor. Not no pun and tended, 457 00:24:00,400 --> 00:24:02,760 Speaker 1: but you're going to the doctor and stick at your 458 00:24:02,760 --> 00:24:04,920 Speaker 1: tongue and say on. You know, we we we try 459 00:24:04,960 --> 00:24:06,560 Speaker 1: to do it at no charge. It's getting a little 460 00:24:06,560 --> 00:24:09,639 Speaker 1: more costly now. We're we're we're we're forced to charge 461 00:24:09,640 --> 00:24:12,480 Speaker 1: for it because of the expense involved and you know 462 00:24:12,520 --> 00:24:15,000 Speaker 1: the cost of keeping scan tools fresh and current. But 463 00:24:16,080 --> 00:24:18,400 Speaker 1: it's really going to become part of the automotive landscape. 464 00:24:18,400 --> 00:24:23,879 Speaker 1: We're you know, we're driving computers. We really are. And 465 00:24:24,240 --> 00:24:27,080 Speaker 1: it's it's just it's better to catch the problem earlier 466 00:24:27,160 --> 00:24:33,399 Speaker 1: rather than later. So, UM, you know, I'm sorry he 467 00:24:33,440 --> 00:24:35,200 Speaker 1: doesn't have one of those scan tools. He does a 468 00:24:35,200 --> 00:24:37,359 Speaker 1: great job with everything else, but I just doesn't have 469 00:24:37,400 --> 00:24:39,280 Speaker 1: a scan tool. And I do, you know, my own 470 00:24:39,320 --> 00:24:41,919 Speaker 1: oil changes things like that, and it's never a problem 471 00:24:41,920 --> 00:24:44,119 Speaker 1: around town, right, So I kind of forget about it 472 00:24:44,200 --> 00:24:48,040 Speaker 1: until I hit the highway. And I mean, listen, Tom, 473 00:24:48,040 --> 00:24:52,879 Speaker 1: I'm not I'm not knocking your your mechanic, but I can't. 474 00:24:53,200 --> 00:24:55,639 Speaker 1: I can't And it's not every day that I use 475 00:24:55,680 --> 00:24:58,040 Speaker 1: a scan tool, but I can't imagine trying to fix 476 00:24:58,040 --> 00:25:02,240 Speaker 1: a car without a scan tool today. Um. Yeah, I 477 00:25:02,920 --> 00:25:05,959 Speaker 1: don't get that. And you know what, he might be 478 00:25:06,000 --> 00:25:10,199 Speaker 1: the greatest mechanical mechanic in the world. Um, he probably is. 479 00:25:10,240 --> 00:25:11,760 Speaker 1: I mean, he's probably one of those guys that's just 480 00:25:11,840 --> 00:25:15,199 Speaker 1: naturally mechanically sharp. But you know what, I can't do 481 00:25:15,280 --> 00:25:17,639 Speaker 1: an air conditioning service without any c machine, and I 482 00:25:18,680 --> 00:25:21,560 Speaker 1: can't do a cooling exchange without a cooling machine. And 483 00:25:21,600 --> 00:25:25,080 Speaker 1: I can't fix a check engine light without a code scanner. Uh. 484 00:25:25,119 --> 00:25:27,120 Speaker 1: The ability to at least know what's going on, never 485 00:25:27,160 --> 00:25:29,639 Speaker 1: mind the ability to look at data stream and you 486 00:25:29,680 --> 00:25:33,000 Speaker 1: know the other side of that becomes, you know, without 487 00:25:33,000 --> 00:25:35,359 Speaker 1: a code scanner without being able to look at that 488 00:25:35,480 --> 00:25:37,400 Speaker 1: a stream you know, the information the computer is gonna 489 00:25:37,400 --> 00:25:40,200 Speaker 1: tell me. I might take longer to fix a car 490 00:25:41,080 --> 00:25:43,560 Speaker 1: because I've I've got to go the hard way around 491 00:25:43,560 --> 00:25:45,119 Speaker 1: the bar. And you know, part of part of owning 492 00:25:45,119 --> 00:25:47,320 Speaker 1: a coat scanner is it makes it easier to diagnose 493 00:25:47,320 --> 00:25:52,760 Speaker 1: and repair the vehicle, you know, yeah, rather than just 494 00:25:52,840 --> 00:25:57,520 Speaker 1: changing parts. Um. You know, uh, and I understand, you know, 495 00:25:57,600 --> 00:25:59,800 Speaker 1: it's probably not what the parts houses want to hear. 496 00:25:59,840 --> 00:26:03,160 Speaker 1: They want to see everybody just changed parts. But um, 497 00:26:03,440 --> 00:26:06,320 Speaker 1: you know it's it's the reality of it. So it's 498 00:26:06,320 --> 00:26:07,760 Speaker 1: either time to have a heart to heart or you 499 00:26:07,920 --> 00:26:11,879 Speaker 1: just gotta find that other mechanic. So yeah, would be 500 00:26:12,160 --> 00:26:15,840 Speaker 1: like the all systems code scan. Um, I would start 501 00:26:15,880 --> 00:26:20,080 Speaker 1: there now, I would listen. Um, you know, I've got 502 00:26:20,200 --> 00:26:22,840 Speaker 1: I've got six mainstream scan tools right now. I've got 503 00:26:22,880 --> 00:26:27,479 Speaker 1: an OTC and mac, a snap on, uh, three launches. Uh. 504 00:26:27,680 --> 00:26:29,400 Speaker 1: Let me think what else is there? But any one 505 00:26:29,440 --> 00:26:32,600 Speaker 1: of those six tools will do an all system code scan, 506 00:26:33,160 --> 00:26:36,040 Speaker 1: or a health report, or or a system vehicle check up, 507 00:26:36,440 --> 00:26:38,399 Speaker 1: whatever you want to you know, whatever the marketing department, 508 00:26:38,480 --> 00:26:40,800 Speaker 1: VOTO should be called from the masks from the scan 509 00:26:40,880 --> 00:26:45,080 Speaker 1: tool manufacturer. You know it's it's just but it's it's 510 00:26:45,080 --> 00:26:48,240 Speaker 1: an absolute necessity. Um. And you know what, it also 511 00:26:48,280 --> 00:26:53,160 Speaker 1: protects the mechanic. Okay, you change the oil on the car, 512 00:26:53,560 --> 00:26:55,359 Speaker 1: and here's the scenario. You change the oil on the 513 00:26:55,400 --> 00:26:58,200 Speaker 1: car first time in, first time in we always scan, 514 00:26:58,680 --> 00:27:00,879 Speaker 1: all right, because we want to know. I changed Tom's 515 00:27:00,880 --> 00:27:05,320 Speaker 1: oil and you know the next day the car pops, 516 00:27:05,440 --> 00:27:07,879 Speaker 1: uh P zero three on one miss fire. What did 517 00:27:07,880 --> 00:27:11,080 Speaker 1: you do it in my car? You know? Well, listen, 518 00:27:11,560 --> 00:27:13,600 Speaker 1: you know what here look, here's the vehicle report from 519 00:27:13,600 --> 00:27:15,160 Speaker 1: me yesterday. It had a P zero three O one 520 00:27:15,160 --> 00:27:17,320 Speaker 1: in history. So whatever it was, it was pre existing. 521 00:27:18,359 --> 00:27:21,800 Speaker 1: So because and I understand why people are very suspect, 522 00:27:21,880 --> 00:27:24,600 Speaker 1: people are very leery of mechanics. I know why they 523 00:27:24,600 --> 00:27:27,439 Speaker 1: hate my industry. Believe me, I see it all day long. Uh. 524 00:27:27,480 --> 00:27:29,000 Speaker 1: You know when I when I talk to other shops 525 00:27:29,000 --> 00:27:30,480 Speaker 1: and I hear what they're doing. Well, I tried this, 526 00:27:30,520 --> 00:27:31,879 Speaker 1: and I tried that, and this didn't work. And what 527 00:27:31,920 --> 00:27:33,440 Speaker 1: do you think I should do it? And then you 528 00:27:33,480 --> 00:27:36,320 Speaker 1: should start to diagnose it and not throw parts at it. Um. 529 00:27:36,680 --> 00:27:39,040 Speaker 1: You know I I have that conversation a few times 530 00:27:39,040 --> 00:27:42,040 Speaker 1: a week although I'm trying to cut back, so it's 531 00:27:42,040 --> 00:27:45,240 Speaker 1: not good for my blood pressure. Um so, but that's 532 00:27:45,240 --> 00:27:49,920 Speaker 1: where I would go, sir. All right, already, you're very welcome. Tom. 533 00:27:49,920 --> 00:27:53,800 Speaker 1: Good luck to you. Zero give me a call. I'm 534 00:27:53,840 --> 00:27:55,480 Speaker 1: running any of the Car Doctor. Let's talk about your 535 00:27:55,480 --> 00:28:02,360 Speaker 1: car problem right after this. The car Doctor is fine 536 00:28:02,400 --> 00:28:04,080 Speaker 1: for the Car Doctor mail bag. Look, we can call 537 00:28:04,119 --> 00:28:06,640 Speaker 1: a nut. We've created another segment today on the Car Doctor. 538 00:28:06,680 --> 00:28:09,760 Speaker 1: We had counter conversations. We've got Car Doctor mail Bag. 539 00:28:10,040 --> 00:28:13,840 Speaker 1: It's getting to be like a radio show. Anyway. Um, 540 00:28:13,840 --> 00:28:16,680 Speaker 1: we're run. I've got miles to Mianta m X five 541 00:28:16,760 --> 00:28:19,119 Speaker 1: that I store from November to April. I live in 542 00:28:19,119 --> 00:28:22,240 Speaker 1: Wisconsin and during the summer I will drive it approximately 543 00:28:22,280 --> 00:28:24,640 Speaker 1: six thousand miles. Which would you suggest that the oil 544 00:28:24,680 --> 00:28:28,119 Speaker 1: has changed at normal intervals or just once just before winter? 545 00:28:28,160 --> 00:28:30,280 Speaker 1: Storage and email response would be fine. I really enjoy 546 00:28:30,359 --> 00:28:33,720 Speaker 1: listening to your program. Thank you. This is from Dick 547 00:28:33,800 --> 00:28:37,000 Speaker 1: up there in Wisconsin. UM, I'll tell you what if 548 00:28:37,040 --> 00:28:40,400 Speaker 1: you're doing it, here's how I look at it, all right, 549 00:28:40,440 --> 00:28:43,160 Speaker 1: and this is what I've seen in that the car 550 00:28:43,280 --> 00:28:46,240 Speaker 1: that sits and depending upon the environment that it's it's 551 00:28:46,320 --> 00:28:48,760 Speaker 1: it's it's stored at And even when I kept the 552 00:28:48,760 --> 00:28:50,960 Speaker 1: hot rod in the shop one winter when I was 553 00:28:51,000 --> 00:28:53,920 Speaker 1: working on it, and you know, it still builds up 554 00:28:53,960 --> 00:28:55,960 Speaker 1: moisture in the oil. I actually had to do valve 555 00:28:56,000 --> 00:28:58,600 Speaker 1: cover gas it's one year and pulled the valve covers 556 00:28:58,600 --> 00:29:00,480 Speaker 1: off and obviously everything was clean it you could see 557 00:29:00,480 --> 00:29:03,040 Speaker 1: little droplets of oil in there. The condensation had formed 558 00:29:03,280 --> 00:29:06,000 Speaker 1: and contaminated the oil. So I don't know that I 559 00:29:06,000 --> 00:29:08,360 Speaker 1: would follow the three or five thousand mile interval. I 560 00:29:08,400 --> 00:29:10,440 Speaker 1: think the car that's being short tripped like that, i'd 561 00:29:10,480 --> 00:29:12,280 Speaker 1: want to change it at the beginning of the season 562 00:29:12,560 --> 00:29:14,880 Speaker 1: and at the end of the season. And if you 563 00:29:14,960 --> 00:29:18,880 Speaker 1: do it that way, regardless of mileage, it can sit through. 564 00:29:19,240 --> 00:29:21,000 Speaker 1: And the reason I say change it at the end 565 00:29:21,040 --> 00:29:24,640 Speaker 1: of the season is because it can sit through the winter. 566 00:29:25,080 --> 00:29:28,560 Speaker 1: It's gonna get moisture and contamination and condensation build up 567 00:29:28,920 --> 00:29:31,520 Speaker 1: to some degree, and you'll change it again in the 568 00:29:31,600 --> 00:29:34,840 Speaker 1: spring and and get it out. You're you're never letting 569 00:29:34,840 --> 00:29:37,320 Speaker 1: the car sit over the winter and then using that 570 00:29:37,360 --> 00:29:39,240 Speaker 1: oil to get through the season. And I think that's 571 00:29:39,240 --> 00:29:41,600 Speaker 1: where the mistake would be made. And I'm basing that 572 00:29:41,640 --> 00:29:44,800 Speaker 1: on what I've seen as of over the last two years. Um, 573 00:29:45,120 --> 00:29:48,840 Speaker 1: but you know, oil is just oil is the biggest dick. 574 00:29:48,880 --> 00:29:51,600 Speaker 1: I gotta tell you. Oil is the biggest most neglected 575 00:29:51,640 --> 00:29:53,800 Speaker 1: item in the car in my opinion. UM, I just 576 00:29:53,880 --> 00:29:56,680 Speaker 1: see people just not doing it enough. So UM, that's 577 00:29:56,680 --> 00:29:58,000 Speaker 1: how I would handle it. I would change at the 578 00:29:58,000 --> 00:30:00,280 Speaker 1: beginning of the season the end of the season. And 579 00:30:00,520 --> 00:30:03,560 Speaker 1: this way you're you're always driving with um, you know, 580 00:30:03,960 --> 00:30:07,440 Speaker 1: with good oil. Uh, real quick, let's let's go and 581 00:30:07,480 --> 00:30:09,480 Speaker 1: talk to Paul Warwick in New York. Two thousand Toyota 582 00:30:09,520 --> 00:30:14,120 Speaker 1: Corolla and the maintenance question. How can I help you? Yes, sir, 583 00:30:15,120 --> 00:30:17,440 Speaker 1: how are you good? What's going on? Thank you? Thank you. 584 00:30:17,600 --> 00:30:20,360 Speaker 1: I currently run some beaters I call them new thousand. 585 00:30:20,440 --> 00:30:22,840 Speaker 1: Toyota Corolla is one of them, and I buy them 586 00:30:22,840 --> 00:30:26,320 Speaker 1: with higher miles d fifty thousand miles. But not knowing 587 00:30:26,360 --> 00:30:29,640 Speaker 1: the history, I'm big on maintenance. Do I want to 588 00:30:30,000 --> 00:30:32,000 Speaker 1: transmission fluid at this stage of the game, whim? I 589 00:30:32,080 --> 00:30:36,840 Speaker 1: looking for grief? You know two thousand, two thousand's gonna 590 00:30:36,840 --> 00:30:40,720 Speaker 1: be Toyota Type four fluid, and you know there's dipsticks 591 00:30:40,720 --> 00:30:44,880 Speaker 1: there so you can look at the fluid condition you know, yeah, 592 00:30:44,920 --> 00:30:47,160 Speaker 1: it's it by now, it's gone brown. They always go brown. 593 00:30:47,760 --> 00:30:51,640 Speaker 1: I can honestly say I've never. I've never. Doesn't mean 594 00:30:51,680 --> 00:30:53,680 Speaker 1: this is an indication of what you're going to experience. 595 00:30:54,040 --> 00:30:56,120 Speaker 1: But if we want to do this based on pattern failure, 596 00:30:56,200 --> 00:31:00,880 Speaker 1: I've never seen a Toyota chrans fail as a result 597 00:31:01,000 --> 00:31:04,000 Speaker 1: of changing fluid. So you know, if we want to 598 00:31:04,000 --> 00:31:06,160 Speaker 1: be a little superstitious and throw a little voodoo into 599 00:31:06,200 --> 00:31:08,800 Speaker 1: the pot, uh, well, people funny and the first thing 600 00:31:08,840 --> 00:31:11,360 Speaker 1: they don't touch the transmission fluid. But again I run. 601 00:31:11,520 --> 00:31:13,560 Speaker 1: I put on a thousand I call it's called bulletproof. 602 00:31:13,840 --> 00:31:18,880 Speaker 1: Put on this car. I think, I think, if you want, 603 00:31:18,960 --> 00:31:20,160 Speaker 1: if you want to know the truth, I think the 604 00:31:20,200 --> 00:31:22,680 Speaker 1: engines on some of the corollas are the weaker link 605 00:31:22,840 --> 00:31:25,960 Speaker 1: rather than the trans as themselves. You know, on this particularly, 606 00:31:25,960 --> 00:31:27,720 Speaker 1: I'm sorry to cut you off on this particular vehicle. 607 00:31:27,880 --> 00:31:33,680 Speaker 1: I after a hundred and sixty thousand miles, I'm constantly adding, um, right, yeah, yeah, 608 00:31:33,720 --> 00:31:36,000 Speaker 1: because the rings, the rings are a very low tension ring, 609 00:31:36,040 --> 00:31:37,880 Speaker 1: and they get stuck in the groove and then they 610 00:31:37,880 --> 00:31:41,040 Speaker 1: start to consume oil and that's the death bell. That's 611 00:31:41,120 --> 00:31:43,960 Speaker 1: that's what that's when those cars, because in the next 612 00:31:44,080 --> 00:31:46,480 Speaker 1: year to a year and a half, you all of 613 00:31:46,520 --> 00:31:48,840 Speaker 1: a sudden you'll start to get catalytic converter codes because 614 00:31:48,840 --> 00:31:50,960 Speaker 1: the cat gets coated with the oil that's being burned. 615 00:31:51,320 --> 00:31:52,520 Speaker 1: And now all of a sudden you've got a P 616 00:31:52,680 --> 00:31:54,800 Speaker 1: zero four twenty and now it needs cats, it needs 617 00:31:54,800 --> 00:31:56,760 Speaker 1: O two, Is it needs rings, that needs an engine? 618 00:31:56,760 --> 00:32:01,080 Speaker 1: You're done, move on next. Yeah, that's scrap metal. So 619 00:32:01,440 --> 00:32:02,760 Speaker 1: but it's all good. But other than that and the 620 00:32:02,800 --> 00:32:05,000 Speaker 1: other question I had restored to remember the old restore 621 00:32:05,080 --> 00:32:08,000 Speaker 1: for sure. Yeah, yeah, yeah, million years ago. Yeah, I 622 00:32:08,320 --> 00:32:11,320 Speaker 1: put in every oil change I dropped in a half 623 00:32:11,360 --> 00:32:14,760 Speaker 1: about whatever half of us. It's a few wounds anyway, 624 00:32:15,080 --> 00:32:17,680 Speaker 1: and it is to help, but not much. Right, Well, listen, 625 00:32:17,720 --> 00:32:21,040 Speaker 1: it's not hurting. And as long as there's no disclaimers 626 00:32:21,040 --> 00:32:22,560 Speaker 1: on the can that says, hey, you can't do it 627 00:32:22,560 --> 00:32:25,640 Speaker 1: on this such and such a year car, Listen, certain 628 00:32:25,680 --> 00:32:28,120 Speaker 1: cars we still pour that little blue bottle of STP 629 00:32:28,320 --> 00:32:32,360 Speaker 1: and STP ten fourteen. It's worked for years and certain cars, 630 00:32:32,360 --> 00:32:35,120 Speaker 1: certain engines, will still do it. And we're still seeing 631 00:32:35,200 --> 00:32:37,080 Speaker 1: you know, average customer cars, not just the ones with 632 00:32:37,160 --> 00:32:39,320 Speaker 1: the STP, but just by doing the maintenance and the 633 00:32:39,360 --> 00:32:41,840 Speaker 1: oil changes like you're doing, we'll still see three hundred 634 00:32:41,880 --> 00:32:43,840 Speaker 1: thousand out of the average engine and um not not 635 00:32:43,960 --> 00:32:47,080 Speaker 1: an impossibility. So but thanks for the call, Paul. I 636 00:32:47,080 --> 00:32:49,800 Speaker 1: appreciate it, and UH, keep on listening up there in Warwick, 637 00:32:49,840 --> 00:32:52,120 Speaker 1: New York, w t V qu Ron and ading the 638 00:32:52,160 --> 00:33:00,120 Speaker 1: car Doctor. I will be back right after this. I 639 00:33:00,120 --> 00:33:03,280 Speaker 1: always liked this song. Hey, Tone, get up and dance. Tone. 640 00:33:03,280 --> 00:33:06,040 Speaker 1: You gotta dance better than that. Tony's tired today, He's cranky. 641 00:33:06,080 --> 00:33:08,640 Speaker 1: He needs some sleep. Quick piece of email. Run Nat 642 00:33:08,680 --> 00:33:10,959 Speaker 1: in the car doctor checking in as we wind it down. Hey, Ron, 643 00:33:11,000 --> 00:33:13,280 Speaker 1: I've got a two thousand three buicless Saber with the 644 00:33:13,320 --> 00:33:16,680 Speaker 1: orange Dex School cooling any freeze. I recently listened to 645 00:33:16,720 --> 00:33:19,240 Speaker 1: your show and you told the caller that was replacing 646 00:33:19,320 --> 00:33:21,360 Speaker 1: cool and that k C would take care of any leaks. 647 00:33:21,640 --> 00:33:23,480 Speaker 1: It sounded very much like what I have to do 648 00:33:23,520 --> 00:33:25,080 Speaker 1: for my vehicle. I just wanted to check with you 649 00:33:25,120 --> 00:33:27,120 Speaker 1: what it worked with Dex cool. My car is not overheating, 650 00:33:27,120 --> 00:33:29,200 Speaker 1: the engine, lights of service lights are on and it 651 00:33:29,280 --> 00:33:32,640 Speaker 1: runs great, but I have to top off the cooling periodically. UM. 652 00:33:32,960 --> 00:33:36,800 Speaker 1: Miss Terry from Addison Maine. I'll tell you what, Terry. Yeah. UM, 653 00:33:36,880 --> 00:33:39,480 Speaker 1: k CL will work with dex cool um. It works 654 00:33:39,480 --> 00:33:42,120 Speaker 1: with any type of cooling it. UM. It has been 655 00:33:42,200 --> 00:33:44,120 Speaker 1: very effective. We've been using it in the shop for 656 00:33:44,160 --> 00:33:46,239 Speaker 1: more than a few years now and as a matter 657 00:33:46,280 --> 00:33:47,920 Speaker 1: of fact, by virtue of talking about it here on 658 00:33:47,960 --> 00:33:51,600 Speaker 1: the show, UM, we've gotten quite a few positive comments 659 00:33:51,880 --> 00:33:55,040 Speaker 1: from listeners that have used it, from dealer technicians to 660 00:33:56,040 --> 00:34:00,560 Speaker 1: Harry Omer, Harry, homeowner consumers alike. So k CL will work. Uh, 661 00:34:00,600 --> 00:34:04,240 Speaker 1: it's a it's a very clever uh compound, very clever 662 00:34:04,320 --> 00:34:06,360 Speaker 1: chemical that. UM. It does the job and it does 663 00:34:06,360 --> 00:34:08,920 Speaker 1: it safely, so you can use it with your deck school. 664 00:34:08,960 --> 00:34:11,200 Speaker 1: It will work fine. You can find more information online 665 00:34:11,520 --> 00:34:14,120 Speaker 1: if you're so inclined, get out to k CL dot com. 666 00:34:14,160 --> 00:34:16,839 Speaker 1: I believe it is and um that will help you there. 667 00:34:17,400 --> 00:34:20,359 Speaker 1: UM all that I wanted to mention this too, that 668 00:34:20,480 --> 00:34:23,640 Speaker 1: you know, we live in the communication age, and UM 669 00:34:23,680 --> 00:34:27,120 Speaker 1: everything is always about you know, information, information, information, all 670 00:34:27,239 --> 00:34:30,320 Speaker 1: data is ramping up it's diagnostic hotline. They're now offering 671 00:34:30,360 --> 00:34:33,000 Speaker 1: tech assistance seven days a week plus video live streaming, 672 00:34:33,000 --> 00:34:35,719 Speaker 1: which I thought was interesting. They're going to use um. 673 00:34:35,960 --> 00:34:38,000 Speaker 1: Uh you know you can use your smartphone or you 674 00:34:38,040 --> 00:34:40,680 Speaker 1: can use you know, other means to connect with All 675 00:34:40,760 --> 00:34:44,520 Speaker 1: Data Manster tech. Uh, they'll show you problems using interactive 676 00:34:44,880 --> 00:34:48,000 Speaker 1: video and the tech assistant consultant can actually draw on 677 00:34:48,000 --> 00:34:51,640 Speaker 1: the screen to help pinpoint the diagnostic issue or repair it. Um. 678 00:34:51,760 --> 00:34:53,640 Speaker 1: All that is taking this to a whole new level. 679 00:34:53,960 --> 00:34:55,880 Speaker 1: And you know, it's tech to tech. It's connecting with 680 00:34:55,920 --> 00:34:57,520 Speaker 1: the guy in the field, and they're doing it via 681 00:34:57,520 --> 00:35:00,600 Speaker 1: the internet. And uh we we we know, thank Old 682 00:35:00,640 --> 00:35:04,240 Speaker 1: Data for that, and um you know we we listen. 683 00:35:04,680 --> 00:35:06,839 Speaker 1: It's the car is getting very complicated. We'll need more 684 00:35:06,840 --> 00:35:09,560 Speaker 1: and more information and companies like Old Data would be 685 00:35:09,600 --> 00:35:11,400 Speaker 1: lost without them. So if you want to read more 686 00:35:11,440 --> 00:35:14,160 Speaker 1: about what All That is doing with their um you know, 687 00:35:14,200 --> 00:35:16,480 Speaker 1: seven day a week Master Tech hotline service, get out 688 00:35:16,520 --> 00:35:19,120 Speaker 1: to old Data dot com and um you can find 689 00:35:19,120 --> 00:35:21,480 Speaker 1: it there. So hey, that kind of wraps up this 690 00:35:21,520 --> 00:35:23,280 Speaker 1: hour of the Car Doctor. I thank you for stopping 691 00:35:23,280 --> 00:35:25,120 Speaker 1: buying taking the time to be here with us until 692 00:35:25,160 --> 00:35:27,080 Speaker 1: the next time. I'm Ron and any in the car doctor. 693 00:35:27,200 --> 00:35:29,000 Speaker 1: The mechanics aren't expensive, they're priceless.