Speaker 1: Don't answer the phone.
Speaker 2: Elvis Duran, the Elvis Duran phones happened. You try to
Speaker 2: help out a sister, and this is the thanks you get.
Speaker 2: The letter says this, My boyfriend and I just got
Speaker 2: back from the Bahamas and the airline lost our luggage,
Speaker 2: then found it and delivered it to our home a
Speaker 2: day later. Their customer service during this process was horrendous.
Speaker 2: We had an awful time. So I emailed them a
Speaker 2: complaint letter, and my frustrated boyfriend has been eagerly awaiting
Speaker 2: to hear back from them. So here's the idea. Why
Speaker 2: don't you pose as the airline and call my angry
Speaker 2: boyfriend acting all beligerent and condescending and rude. This comes
Speaker 2: to us from Jennifer.
Speaker 1: All right, Jennifer.
Speaker 2: Jennifer is gonna call her boyfriend first to set the stage,
Speaker 2: and then Scary is gonna come on as the awful
Speaker 2: airline representative.
Speaker 1: Like one of those exists.
Speaker 2: Here we go, Hello, Hey, what.
Speaker 3: Do you doing nothing? Listen to this. I just got
Speaker 3: this really weird phone call. Remember the letter that I
Speaker 3: emailed it after us? Right?
Speaker 4: Yeah, So this guy calls.
Speaker 5: Me about the letter. He said, we were hope that
Speaker 5: I harassed him in.
Speaker 4: My letter ten years old. What do you mean you
Speaker 4: wrapped him in a letter? He called me a bitch?
Speaker 4: He what? Yes, he called you a bitch. Yes, So
Speaker 4: give me the phone on our twelve PM.
Speaker 3: Well, I gave him your number. He's probably gonna call
Speaker 3: you in a little while.
Speaker 1: Okay, all right by you set it up perfectly.
Speaker 4: I'll call you now. Okay. These people Hello, Thomas, Please,
Speaker 4: it's Tom.
Speaker 1: Tom. This is Robert del Vechio from Airlines. How you
Speaker 1: doing today?
Speaker 4: I'm doing well, Thank you.
Speaker 5: I couldn't get it through the thickhead of your girlfriend
Speaker 5: because she's got problems. What gond of problems is that
Speaker 5: she emailed us a complaint about our airlines and our
Speaker 5: service and how you guys are unhappy with it.
Speaker 4: All I know is we come home from the Bahamas
Speaker 4: and I'm standing around JKA watching the mirrorbo round of luggage,
Speaker 4: and for about an hour, no one tells us that
Speaker 4: all stuff didn't make the plane.
Speaker 5: Yeah, your luggage shut off our alarms and we deemed
Speaker 5: it suspicious, so we.
Speaker 4: Held them back hockage. Something set that thing off when
Speaker 4: they got searched three or four different times over there,
Speaker 4: you guys missed the plane.
Speaker 2: It's that simple.
Speaker 1: We didn't miss the plane.
Speaker 4: You didn't miss the How come everybody that was standing
Speaker 4: there in New York that was on the same flight
Speaker 4: as me didn't have their luggage? They all way up
Speaker 4: at security, sir.
Speaker 1: We do our best every day. It's like the.
Speaker 4: Airlines, Well, you guys suck. Maybe you guys have like
Speaker 4: been up in the air a little too long and
Speaker 4: the miriage has got into your brains up there, little
Speaker 4: a lack of oxygen, and then you let the luggage
Speaker 4: get on the planes of it or aile? What card
Speaker 4: security is at?
Speaker 1: You got your luggage eight o'clock the next day. I'm
Speaker 1: seeing this here eight o'clock.
Speaker 4: Eight a dog at night. Yeah, you guys. Send the guys.
Speaker 4: Who's got a two door car with everyone's luggage in there?
Speaker 4: No one' why it takes door a day?
Speaker 1: Thomas?
Speaker 5: Why is it that I'm trying to get to the
Speaker 5: bottom of a problem here and you're giving me attitude.
Speaker 5: I'm just trying to handle your complaint.
Speaker 4: I don't care if you stick the complaint up your.
Speaker 1: Own all right. You know what, I'm gonna have to
Speaker 1: bring in our lawyers on this one.
Speaker 4: I can't wait because now I'm gonna sue you for
Speaker 4: being an ass?
Speaker 1: Are you with me? I am always on the same
Speaker 1: planet here, I don't think so.
Speaker 4: I don't know if your airline takes off tomorrow, but
Speaker 4: that's where it seems most of your customer service comes from.
Speaker 1: I'm trying to be professional about this.
Speaker 4: You know, what if you weren't to call me up
Speaker 4: and told me that my girlfriend.
Speaker 1: Had some kind of problems, did she come crying to you?
Speaker 1: Is that what happened?
Speaker 3: No, she didn't come crying to me.
Speaker 4: She can't cry it to me. I'd be down there
Speaker 4: kicking your ass and you'd be crying.
Speaker 5: She does have problems, though, Oh buddy, I am gonna
Speaker 5: kick your ass when I get hold.
Speaker 4: You can put that in the complaint too. She can't fly.
Speaker 4: You got no customer service. Your airline suck and you
Speaker 4: suck too.
Speaker 1: Yeah, but what about your girlfriend?
Speaker 4: Oh you're gonna get such an ass kicken?
Speaker 1: Sounds like a plan.
Speaker 4: Do you think you are talking to me like this?
Speaker 1: I'm writing all this down.
Speaker 4: Man, write it down. I stick to your write it
Speaker 4: that way, your sick freak.
Speaker 1: And how about I record this conversation too.
Speaker 4: I don't care what you do, ain't don't give it?
Speaker 4: And why you give me your phone number? And you're
Speaker 4: well you.
Speaker 1: Want to settle this off the record, Put me off
Speaker 1: the record.
Speaker 4: Oh just me and you.
Speaker 1: You're a real tough guy over there. When's your attitude?
Speaker 4: Hey, cupcakes, I don't need a freaking attitude with you.
Speaker 4: I'm gonna smack the piss out of you.
Speaker 1: Your name has to end in a vowel.
Speaker 3: Vowel into a vowel.
Speaker 4: Why you got something against the time with people? Either
Speaker 4: a real jerk off?
Speaker 1: Hello, Hello, I think he's had enough. Let's end this.
Speaker 3: Your Oh god, okay, hello nothing, I'm bringing my blood
Speaker 3: pressure down.
Speaker 4: Why goes that guy called me from what?
Speaker 1: That's hard?
Speaker 4: He's anna stick bastard, this guy. I'm telling you right now,
Speaker 4: I'm gonna sew the bulls off fan.
Speaker 3: Moron, little pencil neck fighting behind the desk.
Speaker 1: Hey, you never dropped your phone call pal, I'm still
Speaker 1: listening in.
Speaker 4: Oh you scared me.
Speaker 5: I knew it.
Speaker 1: Hey, Tom, this is scary Jones. You've been phone tapped.
Speaker 3: That was wrong.
Speaker 1: Man.
Speaker 4: The next time you go to behind us, I'm leaving
Speaker 4: my girlfriend there.
Speaker 1: With the love.
Speaker 5: I'm the Elvis Duran phone tap. This phone tap was
Speaker 5: pre recorded with permission granted by all participants.
Speaker 4: The Elvis Duran phone tap only on Elvis Duran in
Speaker 4: the Morning Show