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Speaker 1: Google changes its messaging apps once again. Instagram adds Amber

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Speaker 1: Alerts a cool place to stay this summer. Plus your

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Speaker 1: tech questions answered. What's going on? I'm Rich Damiro and

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Speaker 1: this is Rich on Tech, the podcast where I talk

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Speaker 1: about the tech stuff I think you should know about.

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Speaker 1: It's also the place where I answer the questions you

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Speaker 1: send me. I'm the tech reporter at KTLA Channel five

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Speaker 1: in Los Angeles.

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Speaker 2: Hope you're having a fantastic week.

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Speaker 1: So one thing I love about my job is that

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Speaker 1: I get to do a lot of stuff before anyone else.

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Speaker 2: Or get to see stuff that people don't get to see. Well,

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Speaker 2: in this.

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Speaker 1: Case, I guess I just got to see it before

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Speaker 1: anyone else. So Amazon's got this new high tech clothing

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Speaker 1: store here in Los Angeles. It's at the Americana at

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Speaker 1: the Brand and they invited me inside, which was kind

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Speaker 1: of cool. Now, yeah, one can go in at this point,

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Speaker 1: but I got to go in before anyone got to

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Speaker 1: go in, and I got to bring my cameras in,

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Speaker 1: so that was kind of cool.

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Speaker 2: We got to shoot a segment for KTLA about this.

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Speaker 1: So why does Amazon have a new clothing store when

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Speaker 1: they just closed all of their physical stores that they

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Speaker 1: opened that were the bookstores and the four Star stores. Yes,

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Speaker 1: they still have the grocery stores and the whole foods,

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Speaker 1: although they're closing some of those as well. Not the

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Speaker 1: fresh but the whole foods. I think they announced like

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Speaker 1: a whole bunch of Nation why that they were closing anyway.

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Speaker 1: So the Amazon style is our clothing store, and of

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Speaker 1: course it's Amazon, so they got to put like a

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Speaker 1: little twist on kind of the experience, and it's a

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Speaker 1: high tech twist. And the big thing about this store

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Speaker 1: is that when you walk in, they don't have like

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Speaker 1: a bunch of colors and sizes stacked up to the ceiling.

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Speaker 1: They have one of each. And then you scan a

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Speaker 1: QR code and you say, send to my dressing room.

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Speaker 1: And that's how you shop. So you send a bunch

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Speaker 1: of stuff to your dressing room, and then you go

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Speaker 1: to your dressing room. The stuff is in there, and

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Speaker 1: you unlock the dressing room with your phone. It's all

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Speaker 1: very high tech and cool, but the secret is all

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Speaker 1: in this dressing room. So when you get into this

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Speaker 1: fitting room, there are a couple of things. Number one,

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Speaker 1: it's the clothes that you asked for are in there

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Speaker 1: already hung up and they look all nice. Then there's

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Speaker 1: a touch screen that tells you what you already have

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Speaker 1: in there, and they have put in other clothes that

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Speaker 1: they think you'll like, well, the computer will think you'll like.

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Speaker 1: So they have an algorithm that says, Okay, Rich likes

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Speaker 1: these kind of shirts. Let's give him three more of

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Speaker 1: those types of shirts. We'll hang him up in there.

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Speaker 1: When he gets in there, he'll look at him and

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Speaker 1: try him on. Then, to top it all off, there

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Speaker 1: is a special closet inside the fitting room, and I

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Speaker 1: call it the magic closet because it has double doors

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Speaker 1: on it. It's got one door that you can open

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Speaker 1: on your end, and then it's got a back door

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Speaker 1: that the that the employees can open. And so when

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Speaker 1: you request a different size or color from on that

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Speaker 1: touch screen, the employee goes and gets it and puts

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Speaker 1: it inside that closet, and you magically open the closet

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Speaker 1: and it's there. So they've done this thing for privacy

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Speaker 1: where when the employee is opening the back door, your

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Speaker 1: front door to that closet is locked and closed, and

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Speaker 1: a little red light comes on that says, basically, you

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Speaker 1: can't open the door, and then when they close that

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Speaker 1: back door, the red light goes off. Your door is unlocked.

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Speaker 1: And you also hear this like chime sound and a

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Speaker 1: nice big bright light or I guess a glowing light

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Speaker 1: kind of illuminates the entire closet from behind, and so

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Speaker 1: that signals to you that, okay, your closer in there.

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Speaker 1: It's really cool, it's fun. It's very different. I mean, look,

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Speaker 1: you can have a bunch of associates that are just

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Speaker 1: running closed back and forth, like if you say, you know,

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Speaker 1: if you told a human like in another department store,

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Speaker 1: like oh, can you go grab me a thirty four

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Speaker 1: by thirty three instead of this thirty two, and they

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Speaker 1: can go look for it and come back. So it's

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Speaker 1: the same thing, except a little bit more automated, a

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Speaker 1: little more high tech. And so I thought it was

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Speaker 1: really cool. I think the big thing that's going to

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Speaker 1: make or break this store is the amount of time

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Speaker 1: it takes the employees to not only stock these dressing

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Speaker 1: rooms with your initial stuff, but also the replenishment. So

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Speaker 1: when I was there, it took a good ten minutes

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Speaker 1: to get your fitting room stocked. Like when you say

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Speaker 1: you scan a close a piece of clothing and you say, okay,

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Speaker 1: I'd like this. It took a good ten minutes for

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Speaker 1: that to show up inside the dressing room. So and

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Speaker 1: then when I requested another size, it took i'd say

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Speaker 1: probably like five minutes.

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Speaker 2: So you know, it does take some time.

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Speaker 1: I think if people are frustrated with that time, they

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Speaker 1: won't come back. But otherwise, this has a lot of potential.

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Speaker 1: It's definitely a cool way to shop, especially if you're

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Speaker 1: by yourself, because you don't need to scream out across

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Speaker 1: the room like I usually do my wife, like, hey, len,

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Speaker 1: can you grab me a different size or a different

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Speaker 1: color because this one doesn't fit? And you won't have

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Speaker 1: to do that. So and of course while you're in

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Speaker 1: that room, you can also rate things on that touch screen.

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Speaker 1: So the touch screen has a whole bunch of clothes

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Speaker 1: on it and it says okay, So while you're sitting

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Speaker 1: there waiting for your next stuff, it says like, oh,

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Speaker 1: you want to go through some clothes and kind of

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Speaker 1: thumbs up or thumbs down some of this stuff, and

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Speaker 1: that can help the algorithm sort of understand you better.

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Speaker 2: So it's a cool thing. It's called Amazon Style.

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Speaker 1: It's now open at the Americana at the brand and

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Speaker 1: I'd say check it out if you're in the LA area.

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Speaker 1: Definitely worth a checkout. I'd like to go back and

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Speaker 1: do some wor shopping. I bought a pair of jeans,

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Speaker 1: I bought some shampoo, and again, Amazon is using a

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Speaker 1: whole bunch of data and algorithms to help stock this store,

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Speaker 1: so they know if these yoga pants do really well

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Speaker 1: on Amazon dot Com and they've never been sold in stores,

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Speaker 1: they're probably gonna do pretty well in stores because they've

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Speaker 1: got a thousands of good five star ratings or whatever.

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Speaker 1: That's similar to what they did in their other stores.

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Speaker 1: But I guess they realized in those other stores that

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Speaker 1: they opened the kind of the Amazon four star and

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Speaker 1: the Amazon bookstores that people like to buy books online.

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Speaker 1: It's simple, it's easy. You hear about a book recommendation,

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Speaker 1: you don't really need to flip through it.

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Speaker 2: You can do that all online.

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Speaker 1: You can get an idea for what the book is,

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Speaker 1: you can read review use, and then you know you

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Speaker 1: don't really need to go into a store to buy it.

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Speaker 1: Even though bookstores still hold a very a very warm

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Speaker 1: spot in my heart.

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Speaker 2: I love those bookstores.

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Speaker 1: I just get so many ideas when I go in there,

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Speaker 1: but again, they just realize people like to buy stuff online.

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Speaker 1: Clothing a little different. You want to touch it, you

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Speaker 1: want to feel it, you want to see it. And

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Speaker 1: so this could really work for clothes and maybe boost

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Speaker 1: the clothing sales on Amazon, although I don't think one

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Speaker 1: store would, but I think it'll give them a lot

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Speaker 1: of data if they want to open these up at

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Speaker 1: malls across America. All right, let's get to the first

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Speaker 1: question of the week. Richard F says, how do I

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Speaker 1: block ads on a Samsung Android phone? The S twenty

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Speaker 1: one fe Great question? Great phone. I gave that phone

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Speaker 1: a very high rating. It's I think four hundred and

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Speaker 1: thirty dollars for a very good phone, and I loved it.

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Speaker 1: So how do you block ads on it? Good question?

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Speaker 1: So you can download an app that blocks ads, like

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Speaker 1: something like block Blowkatta Blockotta block coatta b l O

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Speaker 1: c k A d A, something like that.

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Speaker 2: There are a whole bunch of apps that.

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Speaker 1: Will There's ad Guard, there's ad block, I mean, there's

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Speaker 1: so many things that will you origin.

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Speaker 2: I mean, there's so many.

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Speaker 1: I don't know if they have an app for the

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Speaker 1: phone but there's so many ways you can block ads

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Speaker 1: these days. I'm both Android and iOS, but the easiest

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Speaker 1: way that I know to do it on Android is

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Speaker 1: to go into your settings, and you go into Settings,

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Speaker 1: and you go into Connections, and then you go into

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Speaker 1: more Connection Settings, and then you select private DNS and

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Speaker 1: you type in under private DNS provider host name. You

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Speaker 1: type in the letters d NS dot ad guard dot com.

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Speaker 1: So again you go into Settings, Connections, More Connection Settings,

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Speaker 1: Private DNS, Private DNS provider host name, and you type

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Speaker 1: in DNS dot ad guard dot com. What does that do.

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Speaker 1: It's not an app, it's not a VPN. It's literally

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Speaker 1: just routing all of your phone address information, you know,

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Speaker 1: like when you're looking up a website, it's routing it

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Speaker 1: through this ad Guard DNS server, and so when it

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Speaker 1: gives the phone like, okay, here's how you find Yahoo

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Speaker 1: dot com, Here's how you find Google dot com, here's

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Speaker 1: how you find.

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Speaker 2: eBay dot com.

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Speaker 1: Oh, you want a link for double click, we can't

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Speaker 1: find that because they're blocking anything that serves up ads.

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Speaker 1: And so on your phone, you'll notice where the ads

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Speaker 1: typically are. Either there'll be a blank space space, there'll

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Speaker 1: be no AD or there'll be a big giant web

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Speaker 1: URL that says cannot be resolved error, and that's a

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Speaker 1: little annoying, but you know it's better to see that

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Speaker 1: and you know there was an AD there.

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Speaker 2: But that's really the easiest way.

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Speaker 1: Ad Guard is a company that a service, whatever you

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Speaker 1: want to call it, that you know, provides ad blocking

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Speaker 1: on pretty much all of the different platforms. It works

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Speaker 1: a little bit differently on all the different like whether

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Speaker 1: you're on desktop, MACPC, or iOS or Android, it works

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Speaker 1: a little different, but at the end of the day,

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Speaker 1: it's it's just a super simple way to get rid

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Speaker 1: of ads on your phone and it works. Now if

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Speaker 1: you're ever having trouble with a website, whether it's not loading,

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Speaker 1: whether it's an app is not working, you always have

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Speaker 1: to remember that you put in that DNS dot adguard

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Speaker 1: dot com and if something's not working on your phone

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Speaker 1: as it should be, you can go back into there

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Speaker 1: and turn that off and you can turn it off

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Speaker 1: temporarily and then just go enable it once you're done again. Now,

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Speaker 1: I block ads across my whole network in my home

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Speaker 1: using euro and it does present some problems sometimes for sure.

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Speaker 1: I don't know why, but just you know, like the

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Speaker 1: other day, I was trying to log into an app

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Speaker 1: and it was like, Nope, can't do it because we

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Speaker 1: can't reach something. And you'll notice that sometimes websites don't

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Speaker 1: load or sometimes there's like an error, and so if

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Speaker 1: you ever run into that, you can temporarily disable this

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Speaker 1: ad blocking. The other thing I've noticed is when I'm

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Speaker 1: searching Google on my phone at home, sometimes these ads,

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Speaker 1: you know, the first like you know, the first three

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Speaker 1: results are typically ads, and most people don't even realize that.

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Speaker 1: I've watched so many people use Google, and I've watched

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Speaker 1: them as soon as they search or something, they literally

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Speaker 1: click the first link at the top that is marked AD,

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Speaker 1: but nobody notices that, and nobody scrolls down like I

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Speaker 1: always do to get to the actual what we call

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Speaker 1: organic results. And so I've just noticed people over and

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Speaker 1: over they just click those ads right at the top,

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Speaker 1: and typically it will bring you to what you need

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Speaker 1: because either Amazon's buying it or you know, whoever you're

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Speaker 1: searching for has.

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Speaker 2: Purchased that keyword.

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Speaker 1: But it's just it boggles my mind that so many

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Speaker 1: people just default to that top, that top result, and

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Speaker 1: I guess that's why Google makes billions and billions of

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Speaker 1: dollars because most people are not very discerning about what

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Speaker 1: they click on the Google results, and Google knows that,

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Speaker 1: which is why those ads.

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Speaker 2: Do really well for them.

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Speaker 1: So sometimes if I'm at home and I search for like,

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Speaker 1: let's say someone asks me a question about something, I

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Speaker 1: go to research it and the first link that comes

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Speaker 1: up is that company. I'll sometimes click it or it

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Speaker 1: comes up, but I'm like, oh, that's interesting, let me

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Speaker 1: click that. I can't because it'll literally say like, sorry,

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Speaker 1: we can't find the server. So if that ever happens,

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Speaker 1: you can just go in and switch things up.

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Speaker 2: All right.

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Speaker 1: Speaking of Google, Google, you know, I give them a

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Speaker 1: lot of a lot of trouble for always changing things.

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Speaker 1: Google just loves to change things up, and especially when

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Speaker 1: it comes to messaging. I feel like Google has been

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Speaker 1: all over the place lately, especially with a pixel phone

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Speaker 1: and with some of the products they just they're always different,

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Speaker 1: Like the pixel phone, you know.

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Speaker 2: It's like I just wish that Like if you look

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Speaker 2: at the.

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Speaker 1: iPhone from day one until now, it has been this

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Speaker 1: really natural slow evolution. You know, it's always been a

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Speaker 1: piece of glass or a you know, glass screen back metal,

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Speaker 1: whatever you know, material they're using at this at the time,

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Speaker 1: kind of the.

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Speaker 2: Same form factor.

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Speaker 1: Yes, they've made it bigger some years, smaller some years,

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Speaker 1: but it kind of looks like an iPhone every time

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Speaker 1: you see it, as opposed to the pixel. Every time

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Speaker 1: you get a pixel every year, it's completely different. Like

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Speaker 1: everything about it is different. The design language, the look,

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Speaker 1: the feel, the curves, everything is different. And so it

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Speaker 1: just really bugs me that they like can't evolve something

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Speaker 1: to like just slowly change it and just make it

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Speaker 1: better every year. And you know, they just make these

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Speaker 1: really big harsh changes sometimes at Google, except with search.

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Speaker 1: With Search they kind of kept the same for many

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Speaker 1: years now, but all the other stuff they kind of

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Speaker 1: make these big like twists and turns and moves and

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Speaker 1: lefts and rights and like we're left, Okay, well I

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Speaker 1: like this yesterday. Now it doesn't work that way. I

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Speaker 1: like this this feature.

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Speaker 2: Oh it's gone. Anyway.

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Speaker 1: All that to say that Google is eyeing Google Duo

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Speaker 1: and Google Meet. These are two different video services that

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Speaker 1: they run. Google Duo is more for the mobile phone,

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Speaker 1: Google Meat is sort of for the desktop. If you

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Speaker 1: want to think of these in terms as Google Duo

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Speaker 1: is a competitive FaceTime. Google Meat is an alternative to Zoom,

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Speaker 1: and they both have different features. But Google says, you

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Speaker 1: know what, We're just going to go ahead and merge

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Speaker 1: these two things together, and we're gonna call it Google Meet.

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Speaker 1: So Duo is going away. It's gonna be called Google Meet.

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Speaker 1: If you have the app on your phone, they're going

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Speaker 1: to rename it to Meet later this year, and it's

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Speaker 1: gonna be one way to video chat using Google products

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Speaker 1: across the board. So if you want, you know, like

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Speaker 1: Duo was really good at video chatting link to a

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Speaker 1: phone number, and so Meat was really good at sending

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Speaker 1: a link to someone and they can video chat. Now

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Speaker 1: it's gonna be all mixed together. So you can video

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Speaker 1: chat using a link, you can video chat using a

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Speaker 1: phone number, you can video chat using you know, whatever

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Speaker 1: way that they want you to do it.

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Speaker 2: You know what is it?

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Speaker 1: So you got a link, a phone number, user name

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Speaker 1: I guess, and then a text message.

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Speaker 2: I don't know, but that's it. So just know that

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Speaker 2: that's happening.

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Speaker 1: Those features are going to be merged soon and Google

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Speaker 1: Duo sadly is going away. I remember the day it

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Speaker 1: came out, and now it's going away. Lupita says, my

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Speaker 1: dad is eighty, he wants a smartphone. What is the

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Speaker 1: best cheap phone I can get him? He only wants

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Speaker 1: it for Internet use, for movies and music. He already

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Speaker 1: has a flip phone. Smiley face, Thank you, Lupita, Lupida,

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Speaker 1: great question. But if your dad already has a flip phone,

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Speaker 1: why does he need another smartphone. I think that you're

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Speaker 1: missing the obvious answer here, and that is an Amazon

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Speaker 1: Fire Tablet. If he wants something that is just inexpensive

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Speaker 1: and can do what you're talking about, I think that

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Speaker 1: the fire Tablet is the way to go, and they're

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Speaker 1: super cheap. You can go with the fire Tablet seven

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Speaker 1: and that is sixty dollars. They just revamped it. It's

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Speaker 1: brand new. It's got sixteen or thirty two gigs of storage,

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Speaker 1: ten hour battery, two gigs of RAM, which doesn't sound

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Speaker 1: like a lot, and it's probably not probably a little

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Speaker 1: slower than you'd want it to be, but for music

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Speaker 1: and movies it's going to be just fine.

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Speaker 2: It does have USBC on the bottom.

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Speaker 1: Now, if you want to slight upgrade, you can go

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Speaker 1: to the eight and that's gonna be ninety dollars, So

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Speaker 1: for thirty more dollars, you can go with the eight

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Speaker 1: and that's gonna give you an HD screen, a little

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Speaker 1: bit more battery life, and a bigger screen as well.

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Speaker 2: But I would recommend that.

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Speaker 1: I don't think that your dad wants another phone, unless

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Speaker 1: he's planning on activating this with a cellular line, which

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Speaker 1: I don't think he would if he's looking for an inexpensive,

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Speaker 1: cheap phone. You said cheap, So if you're looking for cheap,

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Speaker 1: I doubt dad wants to pay thirty dollars a month

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Speaker 1: for another line to put data on this phone and

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Speaker 1: where he can use it anywhere he wants. So I

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Speaker 1: would say just go with the tablet. I think that's

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Speaker 1: gonna be the easiest way to do it. And if

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Speaker 1: he wants a cheap smartphone, a couple of options. There

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Speaker 1: is the Samsung S twenty gosh is it the S

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Speaker 1: twenty one FC S twenty one FV. I think we

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Speaker 1: just reviewed this one. They're not up to the S

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Speaker 1: twenty two. No S twenty one. Oh no, sorry, not

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Speaker 1: the fe I'm sorry, I'm sorry. It's the Samsung. Oh

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Speaker 1: my gosh, hold on, it's the h A thirty. Hold on,

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Speaker 1: hold on, I gotta look at my story I just

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Speaker 1: did on KTLA. So we did the Samsung A fifty

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Speaker 1: three five G. That's the one that I would recommend

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Speaker 1: for him. So the Samsung A fifty three five G

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Speaker 1: is wow. Yeah, it's as low as like I think

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Speaker 1: three hundred and thirty dollars or sorry, four hundred and

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Speaker 1: thirty dollars. But you can get that on sale or

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Speaker 1: even cheaper. So let's see do I say the price tonight?

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Speaker 2: Did I really? Oh? Wow?

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Speaker 1: I said for about four hundred dollars, so I would

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Speaker 1: go for that. I think that that's uh. So it's say,

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Speaker 1: this is the problem with with Samsung's website. You go

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Speaker 1: to look at the price and they actually include all

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Speaker 1: this stuff. So it's looking like if you do an

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Speaker 1: unlocked it looks like it's four hundred and forty nine.

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Speaker 1: See it says it has a trade in, so you're

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Speaker 1: getting one hundred dollars for your trade in. So the

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Speaker 1: price of the phone is four hundred and fifty dollars,

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Speaker 1: but you can get that for cheaper. You just trade

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Speaker 1: in any phone, you get one hundred dollars off. Then

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Speaker 1: I'm looking at honey, they give you another eighty dollars off,

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Speaker 1: so you can get that for considerably cheaper than the

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Speaker 1: price tag. That's one option. The other thing I would

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Speaker 1: look at is the TCL phones. They've got the TCL

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Speaker 1: twenty series.

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Speaker 2: And the TCL thirty series.

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Speaker 1: Those are pretty inexpensive as well, so I would do

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Speaker 1: I would look into those, but good question, and just

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Speaker 1: go with the tablet much much cheaper. And Dad's gonna

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Speaker 1: get as Netflix as Hulu Music, if you have Spotify,

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Speaker 1: Amazon Prime, whatever he needs. I think you can go

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Speaker 1: with it that way, all right. Instagram this week is

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Speaker 1: bringing Amber alerts to the platform. This is a big

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Speaker 1: deal because when I grew up, we had we had

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Speaker 1: missing children on the back of milk cartons, and you know,

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Speaker 1: that was good because a lot of kids were reunited safely,

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Speaker 1: but it was also not perfect because you know, the

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Speaker 1: children that they had to feature could be on a

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Speaker 1: wide swath of wherever those milk cartons were delivered. So

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Speaker 1: with Amber alerts on Instagram, there's a couple advantages. Number One,

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Speaker 1: they're going to show these in the news feed or

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Speaker 1: in your feed on Instagram. It's going to have a photo,

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Speaker 1: it's going to have a description, and it's also going

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Speaker 1: to have a link to local law enforcement, So whatever

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Speaker 1: law enforcement that is handling that child's case is going

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Speaker 1: to be linked up right through the app, which I

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Speaker 1: think is is very smart and as opposed to the

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Speaker 1: cell phone those only show text descriptions, so by having

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Speaker 1: the picture, it's going to be a big advantage to

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Speaker 1: this and reuniting these kids safely. Now, the other thing

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Speaker 1: they're going to do is they are using geotagging, So

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Speaker 1: it's going to use a variety of signals to show

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Speaker 1: these to people. And that could be the city that's

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Speaker 1: on your profile, it could be your IP address or

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Speaker 1: where you're located, or if you have location services turned on,

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Speaker 1: they'll use that as well. And so I think that

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Speaker 1: this is pretty smart that these these alerts will be

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Speaker 1: super localized to where they think they need to be,

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Speaker 1: and that's a pretty big deal. Now, Instagram did tell

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Speaker 1: me that they have been doing this on Facebook since

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Speaker 1: twenty fifteen, and it says they've assisted law enforcement in

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Speaker 1: hundreds of successful child endangerment cases in the US and

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Speaker 1: globally and anyway.

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Speaker 2: So something to be aware of.

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Speaker 1: And this Amber alert system, by the way, has led

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Speaker 1: to the successful recovery of more than eleven hundred children

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Speaker 1: since it's founding in nineteen ninety six.

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00:19:30,359 --> 00:19:33,080
Speaker 2: Now, I'm just when you think.

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Speaker 1: About the seriousness of this, like even one child missing,

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00:19:38,920 --> 00:19:41,480
Speaker 1: not where they should be with their parents or their family,

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Speaker 1: their guardians, is incredibly sad and heartbreaking. And so the

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Speaker 1: fact that eleven hundred have been found, you can only

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Speaker 1: imagine how many were or still unresolved. This is completely

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Speaker 1: just absolutely heartbreaking. And I think that if Instagram reunites

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Speaker 1: one child with a family, that is just one hundred

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Speaker 1: percent worth it. And you know you will see those

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00:20:07,160 --> 00:20:08,760
Speaker 1: as you're scrolling through. I know a lot of people

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Speaker 1: get really angry about the Amber alerts on their phones

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00:20:11,520 --> 00:20:13,399
Speaker 1: and they always turn them off for any sort of

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Speaker 1: like Silver alert or you know whatever, these like emergency

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00:20:16,640 --> 00:20:20,600
Speaker 1: wireless messages. And I get it, they interrupt us, they're loud,

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00:20:20,960 --> 00:20:24,200
Speaker 1: they're annoying, but the reality is they do help. And

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00:20:24,320 --> 00:20:27,680
Speaker 1: when you can get a lot of people to say, oh, interesting, okay,

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Speaker 1: let me see let me be on the lookout for that,

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00:20:29,600 --> 00:20:36,639
Speaker 1: it could really really make a difference, all right. Bobby says, hey,

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00:20:36,720 --> 00:20:41,240
Speaker 1: Rich is Oro a legitimate company identification protection and by

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00:20:41,320 --> 00:20:44,000
Speaker 1: using my cell phone to register my banking information? Will

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00:20:44,000 --> 00:20:48,800
Speaker 1: the information be at risk? Thank you, Bobby and Alexandria Louisiana. So, Bobby,

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00:20:48,840 --> 00:20:52,399
Speaker 1: I had to do some research on ORRO. I actually

428
00:20:52,440 --> 00:20:55,560
Speaker 1: think you mean Aura A. You are A and I've

429
00:20:55,600 --> 00:20:59,200
Speaker 1: seen this. It says it protects your identity, your finances,

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00:20:59,200 --> 00:21:02,280
Speaker 1: and your sensitive All plans include a million dollar insurance

431
00:21:02,320 --> 00:21:05,240
Speaker 1: policy that covers eligible losses. You can try it for

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00:21:05,280 --> 00:21:07,960
Speaker 1: fourteen days free, and if I look on the website,

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00:21:08,000 --> 00:21:11,919
Speaker 1: the pricing is twelve dollars a month individual, twenty two

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00:21:11,960 --> 00:21:14,680
Speaker 1: dollars for a couple, or thirty seven dollars a month

435
00:21:14,720 --> 00:21:16,879
Speaker 1: for family. But those are if you pay for a

436
00:21:16,960 --> 00:21:20,280
Speaker 1: year in advance. If you pay monthly, it's basically fifteen,

437
00:21:20,480 --> 00:21:22,160
Speaker 1: thirty or fifty dollars a month.

438
00:21:22,560 --> 00:21:24,520
Speaker 2: That's a lot of money. And what does it do?

439
00:21:24,600 --> 00:21:29,720
Speaker 1: It gives you identity, theft insurance, White Glove Fraud Resolution

440
00:21:29,880 --> 00:21:33,640
Speaker 1: twenty four to seven, Customer Service anti virus a VPN

441
00:21:33,880 --> 00:21:39,480
Speaker 1: safe browsing, password manager, online account monitoring, personal information and

442
00:21:39,520 --> 00:21:43,840
Speaker 1: soci security number monitoring, spam call junk mail, people search

443
00:21:43,840 --> 00:21:46,800
Speaker 1: site removal. Oh wow, that might be worth it right there? Ooh,

444
00:21:47,119 --> 00:21:52,960
Speaker 1: that's amazing. Identity verification, monitoring, home title and address monitoring,

445
00:21:53,000 --> 00:21:56,720
Speaker 1: criminal and court records monitoring, lost wallet, and then for

446
00:21:56,760 --> 00:21:58,959
Speaker 1: the family you get the child's sociecurity number. You get

447
00:21:59,040 --> 00:22:02,760
Speaker 1: credit monitoring, credit lock, bank account monitoring, four one K

448
00:22:02,880 --> 00:22:06,159
Speaker 1: investment account monitoring, monthly credit score, annual credit reports.

449
00:22:06,160 --> 00:22:06,960
Speaker 2: So you get a lot.

450
00:22:08,840 --> 00:22:10,880
Speaker 1: Is it safe, Yes, I'm sure it's safe. I'm sure

451
00:22:10,880 --> 00:22:14,760
Speaker 1: it's legitimate. It looks like this is a reputable website.

452
00:22:14,840 --> 00:22:17,359
Speaker 1: It does a lot of stuff. And do you need it,

453
00:22:17,400 --> 00:22:19,399
Speaker 1: I think is the big question. And is it worth

454
00:22:19,480 --> 00:22:22,640
Speaker 1: the fifteen twenty nine or I guess we should say

455
00:22:22,880 --> 00:22:25,280
Speaker 1: twelve to fifty dollars a month? Is it worth that

456
00:22:25,359 --> 00:22:30,160
Speaker 1: amount of money to have this protection? I mean that depends.

457
00:22:30,480 --> 00:22:33,600
Speaker 1: I think that identity theft is a huge problem. I

458
00:22:33,640 --> 00:22:37,159
Speaker 1: think that if they can help you recover things, or

459
00:22:37,200 --> 00:22:39,880
Speaker 1: they can help monitor if your social Security number or

460
00:22:40,119 --> 00:22:41,280
Speaker 1: one of your accounts.

461
00:22:40,920 --> 00:22:42,160
Speaker 2: Gets out there on the open web.

462
00:22:42,440 --> 00:22:45,680
Speaker 1: But this stuff is happening a lot, and you know,

463
00:22:46,080 --> 00:22:49,080
Speaker 1: our information is out there, and it's out there in

464
00:22:49,119 --> 00:22:51,679
Speaker 1: a big way. Every time one of these services gets hacked,

465
00:22:52,080 --> 00:22:54,640
Speaker 1: there's a bit of information about us that gets out,

466
00:22:54,640 --> 00:22:57,439
Speaker 1: whether it's our email address, whether it's our phone number,

467
00:22:58,440 --> 00:23:01,200
Speaker 1: I mean physical address, email phone number is pretty much

468
00:23:01,240 --> 00:23:04,360
Speaker 1: out there, SOLI security number. Only when we see these

469
00:23:04,400 --> 00:23:06,680
Speaker 1: major hacks of like a you know, a big company

470
00:23:06,680 --> 00:23:08,880
Speaker 1: that had it that you know, that's when we see

471
00:23:08,880 --> 00:23:12,399
Speaker 1: those floating around. But I think for what you're getting,

472
00:23:12,520 --> 00:23:15,439
Speaker 1: if you don't mind the cost, it's probably not a

473
00:23:15,440 --> 00:23:19,840
Speaker 1: bad deal. If you ever have your identity hacked or stolen,

474
00:23:20,000 --> 00:23:24,320
Speaker 1: it is a big pain to get that information resolved.

475
00:23:24,680 --> 00:23:28,280
Speaker 1: And the fact that they do it white Glove Fraud Resolution.

476
00:23:30,480 --> 00:23:33,120
Speaker 1: Our plan gives you access to our US based White

477
00:23:33,119 --> 00:23:36,280
Speaker 1: Glove Fraud specialists. They're highly experienced and dedicated to help

478
00:23:36,280 --> 00:23:38,800
Speaker 1: you recover your identity and assets of your victim of fraud.

479
00:23:39,320 --> 00:23:41,200
Speaker 1: So I mean, yeah, that could be worth it. And

480
00:23:42,040 --> 00:23:44,520
Speaker 1: I think that this is, you know, it's definitely something

481
00:23:44,560 --> 00:23:46,600
Speaker 1: to look into. I'm not gonna I'm not gonna fault

482
00:23:46,600 --> 00:23:48,520
Speaker 1: you for having this. If this gives you peace of mind.

483
00:23:48,840 --> 00:23:50,760
Speaker 1: Along with the other things you get like the VPN,

484
00:23:50,880 --> 00:23:54,520
Speaker 1: the safe browsing, the password manager, all this account monitoring,

485
00:23:54,640 --> 00:23:57,280
Speaker 1: credit monitoring, credit lock I mean, that's.

486
00:23:57,160 --> 00:23:57,920
Speaker 2: That's pretty good.

487
00:23:58,760 --> 00:24:00,719
Speaker 1: It is a little bit expensive, but I think that

488
00:24:01,119 --> 00:24:02,800
Speaker 1: I think it's not a bad thing. To have, So

489
00:24:03,880 --> 00:24:06,800
Speaker 1: if you want to go for it or au R

490
00:24:07,920 --> 00:24:11,280
Speaker 1: is again what it's called good question? You know what,

491
00:24:11,359 --> 00:24:16,120
Speaker 1: Let's go right into this next question from Ken. Ken said,

492
00:24:16,160 --> 00:24:18,760
Speaker 1: hey again, after hearing about your recent experience of leaving

493
00:24:18,760 --> 00:24:20,879
Speaker 1: your credit card at the restaurant in Anaheim, I just

494
00:24:20,920 --> 00:24:22,879
Speaker 1: had to share my practice of putting a label on

495
00:24:22,920 --> 00:24:25,320
Speaker 1: each of my credit cards. I still believe that most

496
00:24:25,359 --> 00:24:27,800
Speaker 1: people are honest and appreciate my making it easy for

497
00:24:27,840 --> 00:24:29,840
Speaker 1: them to reach me in the event I misplaced one

498
00:24:29,840 --> 00:24:32,560
Speaker 1: of my credit cards, my cell phone, or other important items.

499
00:24:32,960 --> 00:24:35,200
Speaker 1: I make my own labels that have a simple message,

500
00:24:35,200 --> 00:24:36,840
Speaker 1: please call my cell phone number, and they put the

501
00:24:36,920 --> 00:24:39,960
Speaker 1: number on if this card is left behind. The sad

502
00:24:40,080 --> 00:24:42,320
Speaker 1: or maybe good news is that, as it has worked

503
00:24:42,359 --> 00:24:45,920
Speaker 1: many times over the years. I also display the same

504
00:24:45,960 --> 00:24:48,639
Speaker 1: message on the lock screen on my iPhone. It's like

505
00:24:48,720 --> 00:24:49,320
Speaker 1: chicken soup.

506
00:24:49,359 --> 00:24:50,120
Speaker 2: It wouldn't hurt.

507
00:24:50,440 --> 00:24:55,080
Speaker 1: I've attached images and I trust that you're.

508
00:24:54,960 --> 00:24:55,680
Speaker 2: Not going to share them.

509
00:24:55,720 --> 00:25:00,480
Speaker 1: No Ken in San Diego, So, Ken, I love the

510
00:25:00,560 --> 00:25:04,360
Speaker 1: fact that you are trusting of humans, and I love

511
00:25:04,400 --> 00:25:06,200
Speaker 1: the fact and I agree with the fact that most

512
00:25:06,240 --> 00:25:09,080
Speaker 1: humans are good natured, and I think that if you

513
00:25:09,160 --> 00:25:11,040
Speaker 1: leave your credit card somewhere. Yes, they will call you

514
00:25:11,080 --> 00:25:12,560
Speaker 1: and say, hey, I found this and do you want

515
00:25:12,600 --> 00:25:17,040
Speaker 1: to take it back. The problem is, in my case,

516
00:25:17,119 --> 00:25:19,479
Speaker 1: number one, I left this at Disneyland, so I was

517
00:25:19,480 --> 00:25:21,080
Speaker 1: not going to go back to get my credit card.

518
00:25:21,480 --> 00:25:22,000
Speaker 2: Number two.

519
00:25:22,800 --> 00:25:28,159
Speaker 1: I would always be concerned about the number on that

520
00:25:28,320 --> 00:25:32,760
Speaker 1: card being compromised. Even if the person who found it

521
00:25:32,840 --> 00:25:35,240
Speaker 1: is a nice person, you don't know how many hands

522
00:25:35,280 --> 00:25:38,119
Speaker 1: it went through before that person, or how many hands

523
00:25:38,200 --> 00:25:40,280
Speaker 1: it will go through. Like let's say a waiter found

524
00:25:40,320 --> 00:25:43,359
Speaker 1: it at a restaurant. They give it to their manager. Well,

525
00:25:43,440 --> 00:25:45,679
Speaker 1: maybe the manager is nice and says, oh, let me

526
00:25:45,680 --> 00:25:48,159
Speaker 1: call this person. Maybe the waiter took a shot of

527
00:25:48,160 --> 00:25:50,800
Speaker 1: it and a picture of it and sent it to

528
00:25:50,920 --> 00:25:52,800
Speaker 1: a friend and sold the number for one hundred bucks.

529
00:25:52,840 --> 00:25:54,439
Speaker 1: You know, I'm just I don't think they would do that,

530
00:25:54,560 --> 00:25:58,119
Speaker 1: but you never know, so I would be worried that

531
00:25:58,200 --> 00:26:01,840
Speaker 1: down the line, this credit card could be compromised in

532
00:26:01,840 --> 00:26:04,399
Speaker 1: a different way, so you can do this. I also

533
00:26:04,440 --> 00:26:06,399
Speaker 1: don't like the idea of putting my phone number on

534
00:26:06,440 --> 00:26:10,119
Speaker 1: a credit card, because I don't want anyone to have

535
00:26:10,160 --> 00:26:12,920
Speaker 1: more information about me than they need. I don't even

536
00:26:13,000 --> 00:26:15,479
Speaker 1: sign my credit cards anymore because I know, and I mean,

537
00:26:15,480 --> 00:26:17,080
Speaker 1: when was the last time someone looked at a signature

538
00:26:17,080 --> 00:26:19,160
Speaker 1: on a credit card? They just don't, so I don't

539
00:26:19,160 --> 00:26:21,200
Speaker 1: even sign them because then they don't have that signature.

540
00:26:21,480 --> 00:26:22,720
Speaker 1: I mean, do you remember when you used to write

541
00:26:22,720 --> 00:26:24,600
Speaker 1: a check at like the dry cleaners or something.

542
00:26:24,920 --> 00:26:27,240
Speaker 2: They used to write every piece.

543
00:26:27,000 --> 00:26:30,679
Speaker 1: Of information on that check that was yours, your driver's license,

544
00:26:30,920 --> 00:26:34,520
Speaker 1: your phone number, your you know, sometimes your date of birth.

545
00:26:34,600 --> 00:26:36,080
Speaker 2: Maybe I don't know, maybe they didn't do that.

546
00:26:37,200 --> 00:26:40,359
Speaker 1: Your address, they had your you know, your checking account

547
00:26:40,440 --> 00:26:42,919
Speaker 1: number was right on the bottom. I mean, it was

548
00:26:42,960 --> 00:26:44,800
Speaker 1: pretty wild what we used to give up back in

549
00:26:44,840 --> 00:26:47,280
Speaker 1: the day. And now my default is like I'm not like,

550
00:26:47,320 --> 00:26:49,080
Speaker 1: if I fill out those forms of the doctor's office,

551
00:26:49,119 --> 00:26:51,600
Speaker 1: I leave my social Security number off. I mean, if

552
00:26:51,600 --> 00:26:53,679
Speaker 1: someone really needs it, I will give it to them,

553
00:26:53,720 --> 00:26:56,760
Speaker 1: But otherwise it's like, no, the default is you're not

554
00:26:56,800 --> 00:26:59,199
Speaker 1: getting that and you will have to give me a

555
00:26:59,240 --> 00:27:02,679
Speaker 1: reason why you So just keep that in mind, like,

556
00:27:02,760 --> 00:27:05,560
Speaker 1: don't give people more information than they need about you,

557
00:27:05,640 --> 00:27:08,399
Speaker 1: because it's better to let them really give you a

558
00:27:08,480 --> 00:27:10,160
Speaker 1: reason why before you hand it over.

559
00:27:10,720 --> 00:27:12,720
Speaker 2: So that's a good good practice.

560
00:27:12,760 --> 00:27:15,480
Speaker 1: But ken, I get it. Yes, people are good. I

561
00:27:15,520 --> 00:27:18,040
Speaker 1: think that this is fine if it works for you.

562
00:27:18,480 --> 00:27:21,040
Speaker 1: I personally am not comfortable with doing that because I

563
00:27:21,080 --> 00:27:23,960
Speaker 1: just don't want any more information on my card. And

564
00:27:24,080 --> 00:27:27,879
Speaker 1: what I did is I locked my card on the app.

565
00:27:27,960 --> 00:27:30,160
Speaker 1: So I just went on my app, I locked the card.

566
00:27:30,200 --> 00:27:31,360
Speaker 2: It was fine.

567
00:27:31,440 --> 00:27:33,160
Speaker 1: And then all of a sudden, when I locked the card,

568
00:27:33,600 --> 00:27:35,399
Speaker 1: the physical card is locked, but it could still be

569
00:27:35,480 --> 00:27:39,200
Speaker 1: used for like online transactions, like things that you're that already,

570
00:27:39,440 --> 00:27:43,200
Speaker 1: like recurring subscriptions and stuff. And then after a week,

571
00:27:43,480 --> 00:27:45,600
Speaker 1: when I realized my card was not showing up, like

572
00:27:45,640 --> 00:27:47,520
Speaker 1: I wasn't going back to Disney to get it, but

573
00:27:47,560 --> 00:27:49,080
Speaker 1: I thought maybe I left it in like my pants

574
00:27:49,119 --> 00:27:51,080
Speaker 1: pocket or something didn't show up.

575
00:27:51,160 --> 00:27:52,440
Speaker 2: I called I got a new card.

576
00:27:52,520 --> 00:27:54,080
Speaker 1: And then, of course, as soon as you cancel that

577
00:27:54,119 --> 00:27:57,320
Speaker 1: old card, all the emails started coming in. Oh, Rich,

578
00:27:57,359 --> 00:27:59,120
Speaker 1: we can't charge your card. We can't charge your card,

579
00:27:59,160 --> 00:28:01,359
Speaker 1: We can't charge your card. And it's like, h I

580
00:28:01,359 --> 00:28:03,200
Speaker 1: put a lot of the recurring stuff on the credit

581
00:28:03,200 --> 00:28:06,000
Speaker 1: card instead of the debit card because my debit card

582
00:28:06,080 --> 00:28:08,520
Speaker 1: was taken a while back, and so you know, once

583
00:28:08,560 --> 00:28:10,000
Speaker 1: I did that, I was like, ah, it's just easier

584
00:28:10,000 --> 00:28:13,320
Speaker 1: for the credit card and you can't win no matter

585
00:28:13,359 --> 00:28:15,800
Speaker 1: what if you if your card number is stolen. It's

586
00:28:15,880 --> 00:28:20,639
Speaker 1: just a headache, it really is. So anyway, can good

587
00:28:20,720 --> 00:28:22,960
Speaker 1: comment there? So I don't fault you for that, but

588
00:28:23,080 --> 00:28:25,760
Speaker 1: I just I'm a little bit more, uh, I guess

589
00:28:25,800 --> 00:28:26,840
Speaker 1: less trusting.

590
00:28:27,400 --> 00:28:27,760
Speaker 2: All right.

591
00:28:27,840 --> 00:28:31,640
Speaker 1: Son Nos now has voice control. This is a new

592
00:28:31,720 --> 00:28:34,640
Speaker 1: voice experience that lets you control your music and your

593
00:28:34,680 --> 00:28:40,640
Speaker 1: Sonos system with what they call unmatched privacy. So now

594
00:28:40,680 --> 00:28:43,040
Speaker 1: if you have a son No speaker that's voice compatible,

595
00:28:43,080 --> 00:28:45,360
Speaker 1: which is only a handful of them, like in my home,

596
00:28:45,400 --> 00:28:48,480
Speaker 1: I think two of them are, but you can now

597
00:28:48,520 --> 00:28:52,200
Speaker 1: set up this Son's voice control and you can ask

598
00:28:52,440 --> 00:28:54,320
Speaker 1: sons to do stuff. And I think there's a big

599
00:28:54,360 --> 00:28:58,720
Speaker 1: advantage to this because I do have Google and Alexa

600
00:28:58,800 --> 00:29:04,800
Speaker 1: support on the on the speaker that I have. Oh yeah,

601
00:29:04,800 --> 00:29:08,040
Speaker 1: I know you missed something, Alexa. Sorry you missed the

602
00:29:08,080 --> 00:29:10,600
Speaker 1: command because I wasn't actually talking to you. I know,

603
00:29:10,600 --> 00:29:14,240
Speaker 1: I'm talking to Alexa here. She doesn't have an answer

604
00:29:14,240 --> 00:29:18,280
Speaker 1: for that. So the problem with the using the historic

605
00:29:18,320 --> 00:29:21,960
Speaker 1: commands like the Google or the alex a is that

606
00:29:22,120 --> 00:29:24,520
Speaker 1: there are other things in your house that respond to that.

607
00:29:24,880 --> 00:29:26,880
Speaker 1: So I actually think this is quite smart that you

608
00:29:26,880 --> 00:29:31,160
Speaker 1: can say hey, Sons and it will only trigger your speaker,

609
00:29:31,400 --> 00:29:33,680
Speaker 1: which when you want to play music. That's very handy.

610
00:29:34,040 --> 00:29:36,320
Speaker 1: And so I will tell you I've tried this. I

611
00:29:36,400 --> 00:29:39,480
Speaker 1: set it up, and so far I've not been able

612
00:29:39,520 --> 00:29:43,640
Speaker 1: to use it because I first tried Spotify. It was like, sorry,

613
00:29:43,760 --> 00:29:46,080
Speaker 1: we're not compatible with Spotify, and I was like, okay, fine,

614
00:29:46,200 --> 00:29:49,880
Speaker 1: YouTube Music, Sorry we're not compatible with YouTube Music. Okay,

615
00:29:50,640 --> 00:29:54,080
Speaker 1: what are you compatible with? So it's compatible with Sonos, Radio,

616
00:29:54,440 --> 00:29:59,000
Speaker 1: Apple Music, Amazon Music, Deezer, and Pandora. More services and

617
00:29:59,080 --> 00:30:02,760
Speaker 1: markets to follow, And the keyword again is hey, Sonos.

618
00:30:02,800 --> 00:30:08,120
Speaker 1: And by the way, they're using the actor Giancarlo Esposito,

619
00:30:08,400 --> 00:30:11,480
Speaker 1: who's best known for his roles in Breaking Bad, Better

620
00:30:11,520 --> 00:30:15,800
Speaker 1: Call Saul and the Mandalorian. He is the voice behind

621
00:30:16,280 --> 00:30:19,920
Speaker 1: the new Sons voice control, so kind of cool. Anyway,

622
00:30:20,800 --> 00:30:23,920
Speaker 1: there you go. If you have Sonos, definitely check it

623
00:30:23,920 --> 00:30:25,280
Speaker 1: out in your app, and maybe you have one of

624
00:30:25,320 --> 00:30:32,960
Speaker 1: those services that actually works with because I don't. Rick says, hey, Rich,

625
00:30:33,000 --> 00:30:35,600
Speaker 1: your advice is always helpful. My PC has slowed down.

626
00:30:35,600 --> 00:30:38,320
Speaker 1: I keep getting pop ups as shown in the attached pictures.

627
00:30:38,680 --> 00:30:41,120
Speaker 1: Can you recommend a registry cleaner? To resolve some of

628
00:30:41,160 --> 00:30:42,760
Speaker 1: these issues. Any help would be appreciated.

629
00:30:42,880 --> 00:30:43,040
Speaker 2: Rick.

630
00:30:43,080 --> 00:30:45,680
Speaker 1: All right, so I'm looking at this picture that Rick sent.

631
00:30:45,880 --> 00:30:52,640
Speaker 1: Your PC suffers from from slow down and clutter. There

632
00:30:52,680 --> 00:30:56,440
Speaker 1: are one and fifty seven issues to fix and forty

633
00:30:56,480 --> 00:31:01,560
Speaker 1: six thousand megabytes to clean up. Broken registry system, junk

634
00:31:01,600 --> 00:31:04,960
Speaker 1: PC health problems, junk programs, programs slowing down your PC

635
00:31:05,120 --> 00:31:09,160
Speaker 1: browser cache and tracking in other cookies. Okay, this is

636
00:31:09,280 --> 00:31:14,479
Speaker 1: totally scam city. This is being served up by I

637
00:31:14,520 --> 00:31:19,440
Speaker 1: think it looks like a vast maybe and it's some

638
00:31:19,480 --> 00:31:21,600
Speaker 1: sort of program that you have in your computer that's

639
00:31:21,640 --> 00:31:23,840
Speaker 1: just telling you this stuff that it wants you to upgrade,

640
00:31:23,880 --> 00:31:25,800
Speaker 1: It wants you to pay, it wants you to do something.

641
00:31:26,400 --> 00:31:30,160
Speaker 1: So I would get rid of this program, uninstall it.

642
00:31:30,240 --> 00:31:32,960
Speaker 1: And the couple things that I would do is the

643
00:31:33,000 --> 00:31:36,320
Speaker 1: ways that I clean up the computer is number one,

644
00:31:36,560 --> 00:31:37,600
Speaker 1: the registry cleaner.

645
00:31:37,680 --> 00:31:38,000
Speaker 2: I don't know.

646
00:31:38,040 --> 00:31:40,520
Speaker 1: I'm not a huge Windows person, so maybe the registry

647
00:31:40,640 --> 00:31:42,520
Speaker 1: is like a big thing, But like, I don't think

648
00:31:42,560 --> 00:31:44,360
Speaker 1: you need to be cleaning out your registry all the time.

649
00:31:44,360 --> 00:31:47,760
Speaker 1: I think that that's just become like a term that

650
00:31:47,920 --> 00:31:51,240
Speaker 1: these systems use because it's scary and there's always these errors,

651
00:31:51,240 --> 00:31:53,520
Speaker 1: and there's always these things that can be corrected, and

652
00:31:53,560 --> 00:31:55,320
Speaker 1: you don't really know what's going on in there, so

653
00:31:55,480 --> 00:31:58,120
Speaker 1: it looks like you're doing something when realistically you're probably not.

654
00:31:58,800 --> 00:32:01,200
Speaker 1: So what I would do is things number one, uninstall

655
00:32:01,240 --> 00:32:06,160
Speaker 1: this program. Go through your programs on your UH uninstall

656
00:32:06,760 --> 00:32:11,200
Speaker 1: and in system preferences, and just literally what's it called

657
00:32:11,360 --> 00:32:15,320
Speaker 1: in Windows Control Center control panel, go through the uninstaller

658
00:32:15,440 --> 00:32:17,360
Speaker 1: and just literally go through the list of programs and

659
00:32:17,360 --> 00:32:18,480
Speaker 1: anything you don't recognize.

660
00:32:18,520 --> 00:32:19,160
Speaker 2: Just uninstall.

661
00:32:19,200 --> 00:32:21,440
Speaker 1: If you don't need it, you didn't install it.

662
00:32:21,200 --> 00:32:22,120
Speaker 2: Just just get rid of it.

663
00:32:22,520 --> 00:32:25,800
Speaker 1: Restart your computer, do all the software updates on your computer,

664
00:32:26,360 --> 00:32:29,080
Speaker 1: and you know, you can clean out your your browser

665
00:32:29,120 --> 00:32:31,000
Speaker 1: and all that stuff, like just clear the history and

666
00:32:31,000 --> 00:32:33,640
Speaker 1: stuff manually. But that's what I would do, and then

667
00:32:33,680 --> 00:32:36,080
Speaker 1: make sure all your Windows is up to date. And

668
00:32:36,120 --> 00:32:39,600
Speaker 1: if your computer's still really slow, what I would do

669
00:32:40,040 --> 00:32:42,000
Speaker 1: is just give it a fresh start. Depending on how

670
00:32:42,000 --> 00:32:45,480
Speaker 1: old this is, like literally you can go to Windows

671
00:32:45,560 --> 00:32:49,720
Speaker 1: and refactory format your PC and start fresh, and that'll

672
00:32:49,760 --> 00:32:51,479
Speaker 1: give you like a whole new life on this computer.

673
00:32:51,560 --> 00:32:53,960
Speaker 1: If it's like four years old, five years old, that

674
00:32:53,960 --> 00:32:56,320
Speaker 1: you haven't done this The other thing you can do

675
00:32:56,560 --> 00:33:00,440
Speaker 1: is check out clean my PC. I do actually trust

676
00:33:00,520 --> 00:33:03,360
Speaker 1: that program, and so I would say that's probably a

677
00:33:03,400 --> 00:33:09,880
Speaker 1: better program than Oh, they're no longer developing it. Oh no, oh,

678
00:33:09,920 --> 00:33:13,760
Speaker 1: that's it. I guess it's over. Just they just did this,

679
00:33:14,560 --> 00:33:18,920
Speaker 1: huh wow since December first, okay, twenty twenty one, so

680
00:33:18,960 --> 00:33:22,560
Speaker 1: it's been a couple months. Okay, Well, anyway, Windows eleven

681
00:33:22,640 --> 00:33:25,400
Speaker 1: is the last time they're they're supporting it, So maybe

682
00:33:25,480 --> 00:33:31,400
Speaker 1: use that. The other app is what's it called Should

683
00:33:31,400 --> 00:33:34,080
Speaker 1: I remove it? They've got that which you can look

684
00:33:34,160 --> 00:33:36,280
Speaker 1: up kind of the bloatwear on your computer and see

685
00:33:36,280 --> 00:33:39,280
Speaker 1: what's going on there. But these Windows computers come pre

686
00:33:39,320 --> 00:33:42,240
Speaker 1: installed with a lot of bloatwear, and they come they

687
00:33:42,320 --> 00:33:45,000
Speaker 1: come slow out of the box, which is kind of funny.

688
00:33:46,000 --> 00:33:47,440
Speaker 1: But that's what I would recommend doing. I don't I

689
00:33:47,440 --> 00:33:49,479
Speaker 1: don't know this. This program is just kind of scaring

690
00:33:49,520 --> 00:33:52,360
Speaker 1: you into into, you know, paying for something that you

691
00:33:52,360 --> 00:33:57,240
Speaker 1: don't need. So that that's my recommendation. Rick, All right,

692
00:33:57,320 --> 00:33:59,959
Speaker 1: let's talk about Sounder. So I was doing some research.

693
00:34:00,000 --> 00:34:01,840
Speaker 1: I have no idea how I came across this. Maybe

694
00:34:01,880 --> 00:34:04,719
Speaker 1: it was in a magazine maybe whatever. Someone mentioned it

695
00:34:04,760 --> 00:34:05,920
Speaker 1: I don't know, but I looked it up and like,

696
00:34:05,920 --> 00:34:09,239
Speaker 1: how do I not know about this? So Sonder is

697
00:34:09,360 --> 00:34:12,799
Speaker 1: kind of a mix between Airbnb and a hotel. So

698
00:34:12,840 --> 00:34:17,160
Speaker 1: it's a company that buys rental properties and sometimes they

699
00:34:17,200 --> 00:34:19,080
Speaker 1: could be as big as a hotel. Sometimes they are

700
00:34:19,120 --> 00:34:21,080
Speaker 1: as small as like a two unit, three unit, four

701
00:34:21,160 --> 00:34:25,160
Speaker 1: unit place, and they rent them out kind of self

702
00:34:25,200 --> 00:34:28,880
Speaker 1: service style, so you rent it on an app, obviously,

703
00:34:29,480 --> 00:34:31,560
Speaker 1: but you also check in on the app. You unlock

704
00:34:31,560 --> 00:34:34,560
Speaker 1: your door from the app. They're not really staffed by people,

705
00:34:34,640 --> 00:34:36,600
Speaker 1: so you kind of come and go as you please.

706
00:34:37,320 --> 00:34:40,319
Speaker 1: And you know, there's like self storage service lockers for

707
00:34:40,440 --> 00:34:43,920
Speaker 1: like your luggage. So I went and I called up Sonder.

708
00:34:43,960 --> 00:34:45,680
Speaker 1: Took a while to get this figured out, but we

709
00:34:45,760 --> 00:34:48,879
Speaker 1: finally met up. It took me to a location near

710
00:34:49,000 --> 00:34:51,680
Speaker 1: lax called the Sonder Lum, which I guess is an

711
00:34:51,680 --> 00:34:54,480
Speaker 1: old hotel that they're they redid but now they're rebranding

712
00:34:54,520 --> 00:34:56,000
Speaker 1: it to a different name. I forget what it's gonna

713
00:34:56,000 --> 00:34:57,920
Speaker 1: be called. But you know, they showed me kind of

714
00:34:57,960 --> 00:34:59,720
Speaker 1: what this is all about. This is in thirty cities

715
00:34:59,719 --> 00:35:02,920
Speaker 1: around the world, at least thirty cities, and the big

716
00:35:02,960 --> 00:35:05,160
Speaker 1: thing is that it's kind of like an Airbnb because

717
00:35:05,160 --> 00:35:08,960
Speaker 1: it's very like DIY, but it's also has the quality

718
00:35:09,000 --> 00:35:11,720
Speaker 1: standards of a hotel chain, so they have like people

719
00:35:11,719 --> 00:35:14,000
Speaker 1: that professionally clean it, that restock the room.

720
00:35:14,120 --> 00:35:17,799
Speaker 2: The rooms are very uniform.

721
00:35:16,640 --> 00:35:19,359
Speaker 1: Maybe not across the whole portfolio, but you're gonna get

722
00:35:19,400 --> 00:35:21,640
Speaker 1: like the same things, like a nice comfortable bed, a

723
00:35:21,719 --> 00:35:25,880
Speaker 1: bright airy room, good coffee, a coffee maker, a refrigerator,

724
00:35:26,239 --> 00:35:28,800
Speaker 1: a good Wi Fi, a TV that has a Roku

725
00:35:28,840 --> 00:35:32,480
Speaker 1: with streaming services on it, and so it's it's just

726
00:35:32,520 --> 00:35:35,000
Speaker 1: like a really cool like kind of mix between these

727
00:35:35,000 --> 00:35:37,480
Speaker 1: two things. And they actually rent a lot of these

728
00:35:37,480 --> 00:35:40,600
Speaker 1: out on Airbnb as well and the hotel websites, so

729
00:35:41,600 --> 00:35:43,359
Speaker 1: you know, and since there's no one at the front desk,

730
00:35:43,400 --> 00:35:46,120
Speaker 1: they've got this thing called the essentials cabinet, which has

731
00:35:46,120 --> 00:35:51,359
Speaker 1: like extra toilet paper, extra towels, extra coffee pods there,

732
00:35:51,400 --> 00:35:53,200
Speaker 1: you know, and some of them are really elaborate, like

733
00:35:53,200 --> 00:35:54,560
Speaker 1: they could have like a gym like the one I.

734
00:35:54,880 --> 00:35:56,440
Speaker 1: Of course, the one they took me to was like

735
00:35:56,480 --> 00:35:59,120
Speaker 1: the best case scenario, right. It was like a really nice,

736
00:35:59,239 --> 00:36:02,200
Speaker 1: brand new proper had a nice big pool, had a

737
00:36:02,200 --> 00:36:05,000
Speaker 1: big gym, It had the you know, everything was perfect

738
00:36:05,000 --> 00:36:07,840
Speaker 1: and brand new. Now I'm not saying all these aren't

739
00:36:07,880 --> 00:36:10,400
Speaker 1: like that. I just have not stayed one stayed at

740
00:36:10,400 --> 00:36:12,759
Speaker 1: one of these personally, and so I can't really say

741
00:36:12,800 --> 00:36:15,400
Speaker 1: like how great they are because I haven't stayed. But

742
00:36:15,480 --> 00:36:18,320
Speaker 1: I think it looks really cool and it's a good alternative.

743
00:36:18,719 --> 00:36:21,759
Speaker 1: And it's also a little bit cheaper than a lot

744
00:36:21,800 --> 00:36:23,680
Speaker 1: of the places that you might be looking at in

745
00:36:23,719 --> 00:36:25,520
Speaker 1: that area because it is a DIY.

746
00:36:25,880 --> 00:36:26,719
Speaker 2: I mean, think about it.

747
00:36:27,080 --> 00:36:29,680
Speaker 1: They are it's kind of like a hotel or an airbnb,

748
00:36:30,239 --> 00:36:34,479
Speaker 1: but they are literally running these things tech forward, which

749
00:36:34,520 --> 00:36:36,600
Speaker 1: means you know, you're checking in from your phone.

750
00:36:36,640 --> 00:36:37,560
Speaker 2: There's no restaurants.

751
00:36:37,560 --> 00:36:40,239
Speaker 1: There's just a lot of overhead in these giant hotels,

752
00:36:40,640 --> 00:36:43,160
Speaker 1: like when you go to any hotel chain, there's.

753
00:36:42,960 --> 00:36:44,000
Speaker 2: Just a lot of overhead.

754
00:36:44,080 --> 00:36:45,680
Speaker 1: Like they've got to pay the cleaning people, They've got

755
00:36:45,719 --> 00:36:47,680
Speaker 1: to pay the you know, the front desk people. They've

756
00:36:47,680 --> 00:36:50,000
Speaker 1: got to pay a plumber to be there, you know,

757
00:36:50,120 --> 00:36:54,000
Speaker 1: like all these different things, maintenance, valet, you know, all

758
00:36:54,000 --> 00:36:56,879
Speaker 1: this stuff. And so by doing away with a lot

759
00:36:56,920 --> 00:36:59,920
Speaker 1: of the personnel and just having people that are very flexible.

760
00:37:00,239 --> 00:37:02,560
Speaker 1: So like let's say you run these hotels in San Diego,

761
00:37:02,719 --> 00:37:04,680
Speaker 1: and you've got you know, these places in San Diego.

762
00:37:04,760 --> 00:37:07,279
Speaker 1: You've got three locations. You may have a crew of

763
00:37:07,360 --> 00:37:11,279
Speaker 1: thirty people shared between those locations, so they're always kind

764
00:37:11,280 --> 00:37:14,359
Speaker 1: of moving between those three locations instead of having, you know,

765
00:37:14,440 --> 00:37:18,000
Speaker 1: a Hilton in ten different locations in that in that city,

766
00:37:18,480 --> 00:37:20,400
Speaker 1: and every one of those Hilton's has a staff of

767
00:37:20,440 --> 00:37:23,160
Speaker 1: one hundred people. You know, it's so that staff is

768
00:37:23,239 --> 00:37:26,319
Speaker 1: very expensive. So by by divvying this up and kind

769
00:37:26,360 --> 00:37:28,439
Speaker 1: of coming from a tech forward way where most people

770
00:37:28,480 --> 00:37:30,960
Speaker 1: are just coming and going on their own, it does

771
00:37:31,000 --> 00:37:32,840
Speaker 1: save a lot of money, and so they're passing some

772
00:37:32,880 --> 00:37:35,680
Speaker 1: of that savings onto you. So this is called Sounder.

773
00:37:35,760 --> 00:37:37,279
Speaker 1: You can check it out. I would like to stay

774
00:37:37,280 --> 00:37:39,359
Speaker 1: at one of these to see just how cool it is.

775
00:37:39,760 --> 00:37:41,160
Speaker 1: I was very impressed with the room.

776
00:37:41,440 --> 00:37:42,000
Speaker 2: It was great.

777
00:37:42,719 --> 00:37:47,000
Speaker 1: What I liked about the Roku is that you set

778
00:37:47,000 --> 00:37:50,360
Speaker 1: your checkout date, so you can sign into your Netflix

779
00:37:50,400 --> 00:37:53,520
Speaker 1: and your Hulu and you choose your checkout date, and

780
00:37:53,600 --> 00:37:57,280
Speaker 1: on your checkout date, it just automatically wipes the Roku clean,

781
00:37:57,400 --> 00:38:00,759
Speaker 1: so it actually reformats the whole thing and wipes all

782
00:38:00,800 --> 00:38:02,640
Speaker 1: those user accounts off of it. So that the next

783
00:38:02,680 --> 00:38:06,200
Speaker 1: person isn't using your Netflix, unlike you know my world

784
00:38:06,239 --> 00:38:16,319
Speaker 1: where everyone's using my Netflix anyway, So all right, Sherry says, Hey, Rich,

785
00:38:16,360 --> 00:38:17,799
Speaker 1: I was wondering if you had a chance to check

786
00:38:17,800 --> 00:38:21,040
Speaker 1: out the Fetch application. You take pictures of receipts to

787
00:38:21,080 --> 00:38:22,920
Speaker 1: get points, and after you get so many points, you

788
00:38:22,960 --> 00:38:24,600
Speaker 1: can get gift cards. Do you think it's okay to

789
00:38:24,680 --> 00:38:27,760
Speaker 1: use the app? And do you think it's safe? Thanks, Sherry. Sherry,

790
00:38:28,080 --> 00:38:31,440
Speaker 1: I specifically have not seen Fetch, but I know what

791
00:38:31,480 --> 00:38:33,880
Speaker 1: it's all about. It's kind of like we did a

792
00:38:33,920 --> 00:38:36,239
Speaker 1: story with Drop a long time ago. Let's see if

793
00:38:36,239 --> 00:38:40,520
Speaker 1: that's still around. Yeah, Drop is still around. Let's see

794
00:38:40,560 --> 00:38:44,640
Speaker 1: what other ones are. There's upside. There's so many of

795
00:38:44,640 --> 00:38:50,719
Speaker 1: these apps, so upside versus let me do my favorite one, Fetch.

796
00:38:51,000 --> 00:38:53,440
Speaker 2: Yeah, there's so many. Let's see there's.

797
00:38:53,280 --> 00:38:58,000
Speaker 1: Fetch versus Ibota. I mean, there's so many of these

798
00:38:58,280 --> 00:39:01,399
Speaker 1: And the reality is the apps are all the same

799
00:39:01,520 --> 00:39:03,360
Speaker 1: at their heart, and what they're doing is it's a

800
00:39:03,400 --> 00:39:07,120
Speaker 1: total data play. You are handing over your data and

801
00:39:07,200 --> 00:39:09,680
Speaker 1: they are giving you points, and those points add up

802
00:39:09,719 --> 00:39:12,840
Speaker 1: eventually to a gift card or some sort of reward,

803
00:39:13,440 --> 00:39:14,920
Speaker 1: and there's nothing wrong with it.

804
00:39:15,000 --> 00:39:17,040
Speaker 2: These are totally cool, they're totally legal.

805
00:39:18,080 --> 00:39:20,520
Speaker 1: Yes, you're handing over a lot of information, and that's

806
00:39:20,920 --> 00:39:24,040
Speaker 1: the reality of this. It really depends how comfortable are

807
00:39:24,080 --> 00:39:27,400
Speaker 1: you with handing over all of your data and if

808
00:39:27,400 --> 00:39:30,359
Speaker 1: you're taking pictures of your receipts or whatever. I mean,

809
00:39:30,400 --> 00:39:32,600
Speaker 1: what they're trying to do is see what you're buying,

810
00:39:33,000 --> 00:39:35,520
Speaker 1: trying to see your spending habits, You're trying to just

811
00:39:35,640 --> 00:39:38,640
Speaker 1: they're just getting a lot of data and then they

812
00:39:38,680 --> 00:39:42,600
Speaker 1: sell that data to big brands. So if Huggy says, hey,

813
00:39:42,640 --> 00:39:44,560
Speaker 1: can you give us an idea.

814
00:39:44,239 --> 00:39:46,240
Speaker 2: Of who buys our.

815
00:39:48,040 --> 00:39:50,360
Speaker 1: Diapers, and they say, yeah, we know all these people

816
00:39:50,440 --> 00:39:52,759
Speaker 1: because they all sent us their receipts. Obviously, when you

817
00:39:52,800 --> 00:39:55,439
Speaker 1: first sign up, you probably fill out a demographics form

818
00:39:55,480 --> 00:39:59,360
Speaker 1: that says you know, male, female, your age, where you live.

819
00:39:59,280 --> 00:40:01,120
Speaker 2: How much you may all this good stuff.

820
00:40:01,400 --> 00:40:04,399
Speaker 1: So again it's all just a data play and they're

821
00:40:04,400 --> 00:40:06,640
Speaker 1: collecting as much data as possible so that they can

822
00:40:06,680 --> 00:40:08,959
Speaker 1: sell that data. On the other end, it's the same

823
00:40:09,000 --> 00:40:12,200
Speaker 1: thing that a lot of these websites do that collect

824
00:40:12,239 --> 00:40:15,640
Speaker 1: your that want access to your email program like I

825
00:40:15,680 --> 00:40:17,840
Speaker 1: think Ratuken, I think is one of them. But like

826
00:40:17,920 --> 00:40:21,880
Speaker 1: you know, you can like give access to your your

827
00:40:22,080 --> 00:40:24,920
Speaker 1: email and they will slice and dice your email like

828
00:40:24,960 --> 00:40:28,279
Speaker 1: I do one, uh for a service. And the reality is,

829
00:40:28,320 --> 00:40:30,360
Speaker 1: you know, they look in my emails for my travel

830
00:40:30,440 --> 00:40:33,080
Speaker 1: receipts and they kind of put it all onto one thing.

831
00:40:33,120 --> 00:40:36,359
Speaker 1: And it's great, but they're probably collecting data about how

832
00:40:36,400 --> 00:40:38,759
Speaker 1: I travel, where I go, and they're selling across that

833
00:40:39,160 --> 00:40:41,759
Speaker 1: or selling against that as well. So not a bad thing.

834
00:40:41,800 --> 00:40:44,439
Speaker 1: It's just business, and it just depends on how much

835
00:40:44,480 --> 00:40:47,160
Speaker 1: you want to share. You can look at their privacy policy.

836
00:40:48,320 --> 00:40:52,160
Speaker 1: Uh so yeah, I mean here's what they do, uh information.

837
00:40:52,440 --> 00:40:56,040
Speaker 1: We collect name data, birth, email, billing, shipping, telephone number,

838
00:40:56,520 --> 00:41:01,839
Speaker 1: any photo, any other information. We collect consumer account and

839
00:41:02,080 --> 00:41:04,920
Speaker 1: email log in or credentials on digital receipts.

840
00:41:06,360 --> 00:41:08,560
Speaker 2: I mean there's a whole bunch of stuff that they do.

841
00:41:08,840 --> 00:41:13,400
Speaker 1: So again, it's just it's one of those things where

842
00:41:13,760 --> 00:41:17,239
Speaker 1: you know, are you comfortable with giving up that data?

843
00:41:17,280 --> 00:41:19,200
Speaker 1: If you are, and you can game the system and

844
00:41:19,480 --> 00:41:21,759
Speaker 1: make a couple bucks, twenty five dollars, fifty dollars, whatever

845
00:41:21,800 --> 00:41:23,560
Speaker 1: it is, I mean, that's fine, that's up to you.

846
00:41:23,600 --> 00:41:26,319
Speaker 1: So that's but they're legitimate and they're fine, And just

847
00:41:26,360 --> 00:41:28,160
Speaker 1: make sure that if you go with one of these apps,

848
00:41:28,400 --> 00:41:29,880
Speaker 1: it is a legitimate app. You don't want to be

849
00:41:29,880 --> 00:41:31,840
Speaker 1: giving access to like a whole bunch of different apps

850
00:41:31,880 --> 00:41:34,120
Speaker 1: or you know, your credit card or all this stuff.

851
00:41:34,160 --> 00:41:35,640
Speaker 1: Like a lot of them want your logins to your

852
00:41:35,680 --> 00:41:37,839
Speaker 1: credit card and your bank account so that they can

853
00:41:37,840 --> 00:41:39,840
Speaker 1: track those transactions for you as well.

854
00:41:39,920 --> 00:41:42,279
Speaker 2: And you know, again if you're getting a value out

855
00:41:42,280 --> 00:41:42,480
Speaker 2: of that.

856
00:41:42,520 --> 00:41:44,160
Speaker 1: Like I used to use this thing called true bill

857
00:41:45,040 --> 00:41:46,520
Speaker 1: and it would look in your bank account and give

858
00:41:46,560 --> 00:41:48,680
Speaker 1: you a list of all the different subscriptions you had,

859
00:41:49,040 --> 00:41:50,640
Speaker 1: and I thought it was great, But then, you know,

860
00:41:50,680 --> 00:41:52,760
Speaker 1: I kind of realized that they're collecting all the data

861
00:41:52,800 --> 00:41:55,799
Speaker 1: on my transactions and using that, you know, to sell

862
00:41:55,840 --> 00:41:58,000
Speaker 1: against and I just like, eh, you know, I'll just

863
00:41:58,080 --> 00:42:02,080
Speaker 1: keep a spreadsheet of my own of my own subscriptions

864
00:42:02,120 --> 00:42:04,520
Speaker 1: and see how much they cost, and I'll do it myself.

865
00:42:04,560 --> 00:42:06,960
Speaker 1: And you know, same thing would drop, we did, a story,

866
00:42:06,960 --> 00:42:08,560
Speaker 1: would drop. I ended up signing up, and then I

867
00:42:08,560 --> 00:42:10,399
Speaker 1: was like, am I really comfortable with them seeing every

868
00:42:10,400 --> 00:42:13,680
Speaker 1: transaction I do online on my credit card, debit card,

869
00:42:13,719 --> 00:42:16,080
Speaker 1: bank account just to get these points? And I just

870
00:42:16,120 --> 00:42:19,760
Speaker 1: said no, all right now, here is a loyalty discount

871
00:42:19,800 --> 00:42:22,000
Speaker 1: that is real. So a couple of weeks ago, I

872
00:42:22,040 --> 00:42:25,960
Speaker 1: got a text from Verizon. They said, hey, if you thanks,

873
00:42:26,360 --> 00:42:29,360
Speaker 1: you're eligible for a loyalty discount of ten dollars a

874
00:42:29,400 --> 00:42:31,520
Speaker 1: month off your current plan. And I was like, what,

875
00:42:31,960 --> 00:42:34,480
Speaker 1: give us a call at this phone number for this

876
00:42:34,640 --> 00:42:36,680
Speaker 1: limited time offer. And I was like, all right, that

877
00:42:36,719 --> 00:42:39,759
Speaker 1: definitely sounds sketch, Like why is Verzon texting me this?

878
00:42:39,840 --> 00:42:42,400
Speaker 1: And I tweeted about it and I never called. And

879
00:42:42,440 --> 00:42:45,319
Speaker 1: then I saw that droid Life sent a wrote up

880
00:42:45,560 --> 00:42:49,000
Speaker 1: an article about people on Verizon getting these texts, and

881
00:42:49,040 --> 00:42:51,480
Speaker 1: they said, yeah, it's legit, and so I called up

882
00:42:51,600 --> 00:42:54,520
Speaker 1: Verison yesterday, took a little bit, and sure enough, the

883
00:42:54,560 --> 00:42:56,759
Speaker 1: guy was like, all right, for ten dollars off every month.

884
00:42:56,800 --> 00:42:58,920
Speaker 1: And I'm like, uh for how long? He's like, uh,

885
00:42:59,400 --> 00:43:01,960
Speaker 1: just every mo. And I'm like, okay, there's no end date.

886
00:43:02,640 --> 00:43:04,799
Speaker 1: So if you get one of these texts, it is real.

887
00:43:04,840 --> 00:43:06,880
Speaker 1: Apparently I've not seen the ten dollars off of my

888
00:43:06,920 --> 00:43:09,399
Speaker 1: account just yet. Maybe i'll see it next month, but.

889
00:43:09,880 --> 00:43:10,520
Speaker 2: I would call.

890
00:43:10,640 --> 00:43:13,160
Speaker 1: I mean, make sure anytime someone's texting you a phone

891
00:43:13,239 --> 00:43:15,719
Speaker 1: number to call you really want to double check that,

892
00:43:15,840 --> 00:43:18,000
Speaker 1: make sure that phone number is the actual number, because

893
00:43:18,000 --> 00:43:21,120
Speaker 1: this could totally be a scam where they could say, Hey,

894
00:43:22,120 --> 00:43:24,359
Speaker 1: AT and T customer, we're gonna give you twenty dollars

895
00:43:24,400 --> 00:43:26,000
Speaker 1: off your phone bill every month. Call us at this

896
00:43:26,080 --> 00:43:28,319
Speaker 1: number to confirm you call the number. They say, Hey,

897
00:43:28,360 --> 00:43:30,480
Speaker 1: welcome to AT and T. Now, can we have your

898
00:43:30,560 --> 00:43:34,120
Speaker 1: account number? Can we have your driver's license number to

899
00:43:34,200 --> 00:43:36,200
Speaker 1: verify you are who you say you are? Can we

900
00:43:36,239 --> 00:43:38,600
Speaker 1: have your which credit card you use to pay your bill?

901
00:43:38,640 --> 00:43:40,480
Speaker 1: And you say, oh, here's my credit card number? And

902
00:43:40,520 --> 00:43:41,960
Speaker 1: the next thing you know, they're scamming you. So you

903
00:43:42,000 --> 00:43:44,400
Speaker 1: got to be careful with this stuff. But the reality

904
00:43:44,480 --> 00:43:46,560
Speaker 1: is this seemed to be real. I didn't have to

905
00:43:46,640 --> 00:43:48,760
Speaker 1: change my plan. I'd have to sign up for anything.

906
00:43:49,400 --> 00:43:51,440
Speaker 1: They tried to sell me on a free phone and

907
00:43:51,480 --> 00:43:55,000
Speaker 1: I said no. But apparently I'm saving twenty dollars or

908
00:43:55,040 --> 00:43:56,960
Speaker 1: ten dollars off a month. It seems like it's just

909
00:43:57,000 --> 00:43:59,640
Speaker 1: for one line. Some people are getting ten dollars a month,

910
00:43:59,680 --> 00:44:02,319
Speaker 1: others are seeing fifteen, Others are seeing as much as

911
00:44:02,360 --> 00:44:05,880
Speaker 1: twenty five dollars off a month. There's an entire Reddit

912
00:44:05,920 --> 00:44:08,759
Speaker 1: thread dedicated to it, and if you're tempted to just

913
00:44:08,800 --> 00:44:10,719
Speaker 1: call and say, hey, can I get ten dollars off?

914
00:44:11,040 --> 00:44:13,440
Speaker 1: I guess people are doing that and Verizon's just like, no,

915
00:44:13,600 --> 00:44:15,640
Speaker 1: if it's not marked on your account, you're not getting it.

916
00:44:15,719 --> 00:44:18,719
Speaker 1: So I guess this is probably a test because Verizon's

917
00:44:18,960 --> 00:44:23,920
Speaker 1: last earnings report, it was revealed that they lost.

918
00:44:23,640 --> 00:44:24,840
Speaker 2: A whole bunch of customers.

919
00:44:24,880 --> 00:44:27,160
Speaker 1: Like there's only a couple hundred thousand, but still that

920
00:44:27,280 --> 00:44:28,080
Speaker 1: is not good.

921
00:44:28,200 --> 00:44:29,759
Speaker 2: These companies have been gaining.

922
00:44:29,440 --> 00:44:31,759
Speaker 1: Customers for a very long time and the fact that

923
00:44:31,760 --> 00:44:35,160
Speaker 1: that's now going retreating is not good for them. And

924
00:44:35,200 --> 00:44:38,719
Speaker 1: I'm sure that they're trying to stop some of that

925
00:44:38,800 --> 00:44:42,120
Speaker 1: bleed from happening by offering this. All right, another Verizon

926
00:44:42,200 --> 00:44:47,600
Speaker 1: story starting now. You can activate an eSIM on a

927
00:44:47,640 --> 00:44:50,560
Speaker 1: device you already have right from Verizon's website. You can

928
00:44:50,600 --> 00:44:53,320
Speaker 1: go to Verizon dot com slash bring it, or you

929
00:44:53,360 --> 00:44:56,400
Speaker 1: can use my Verizon app, and you can activate select

930
00:44:56,440 --> 00:44:58,400
Speaker 1: phones that have an eSIM. And a lot of the

931
00:44:58,440 --> 00:45:01,120
Speaker 1: new phones, like the Samsung's that p sols, the iPhones,

932
00:45:01,400 --> 00:45:04,200
Speaker 1: they all have an eSIM. And what an eSIM means

933
00:45:04,280 --> 00:45:06,400
Speaker 1: is that you don't need to go to a Verizon

934
00:45:06,440 --> 00:45:08,400
Speaker 1: store to get a SIM card. You don't need to

935
00:45:08,440 --> 00:45:10,799
Speaker 1: go to Target or Walmart or wherever and buy one

936
00:45:10,840 --> 00:45:12,640
Speaker 1: of the SIM cards and pop it in your phone.

937
00:45:12,760 --> 00:45:15,520
Speaker 2: You can now literally go to the Verizon website.

938
00:45:15,920 --> 00:45:19,319
Speaker 1: Type in the IMEI number off your phone, which is

939
00:45:19,360 --> 00:45:22,319
Speaker 1: like the special code off your phone, see if it's compatible,

940
00:45:22,560 --> 00:45:24,520
Speaker 1: and then they'll ask you for the eSIM number. You

941
00:45:24,600 --> 00:45:27,879
Speaker 1: type that in and it will activate the phone wirelessly.

942
00:45:27,960 --> 00:45:29,799
Speaker 1: I mean, you don't have to put anything into your phone.

943
00:45:29,800 --> 00:45:30,560
Speaker 2: It's so cool.

944
00:45:31,200 --> 00:45:33,240
Speaker 1: And I want to activate this phone I have sitting

945
00:45:33,280 --> 00:45:35,279
Speaker 1: right in front of me, this pixel, just because I

946
00:45:35,320 --> 00:45:36,799
Speaker 1: can do that. But I don't want to pay the

947
00:45:36,800 --> 00:45:38,920
Speaker 1: thirty dollars or whatever it is a month to activate

948
00:45:38,960 --> 00:45:39,760
Speaker 1: a second line.

949
00:45:40,520 --> 00:45:41,600
Speaker 2: But it's pretty cool.

950
00:45:41,719 --> 00:45:44,799
Speaker 1: So anyway, if you have a phone that you want

951
00:45:44,840 --> 00:45:46,480
Speaker 1: to activate, you don't feel like going anywhere, you want

952
00:45:46,480 --> 00:45:48,520
Speaker 1: to see what the plans are on Verizon. If you

953
00:45:48,560 --> 00:45:51,400
Speaker 1: have a compatible e SIM device, just go to Verizon

954
00:45:51,440 --> 00:45:54,160
Speaker 1: dot com slash bring it and you can activate it

955
00:45:54,239 --> 00:45:59,400
Speaker 1: right from there. All right, final story, Chipotle is now

956
00:45:59,400 --> 00:46:03,680
Speaker 1: accepting bitcoin now. It's through a third party kind of

957
00:46:04,000 --> 00:46:09,120
Speaker 1: digital currency app and this is called Flexa, and Flexa

958
00:46:09,280 --> 00:46:14,200
Speaker 1: is like a company that enables retailers to take digital currencies.

959
00:46:14,200 --> 00:46:16,960
Speaker 1: So they support like almost one hundred different digital currencies,

960
00:46:17,000 --> 00:46:20,359
Speaker 1: not just bitcoin. Bitcoin is just the easy, popular thing

961
00:46:20,480 --> 00:46:24,280
Speaker 1: to mention, but they also support doge coin, They support,

962
00:46:25,200 --> 00:46:27,200
Speaker 1: you know, a lot of if you scroll through this list,

963
00:46:27,239 --> 00:46:30,319
Speaker 1: there's a lot of stuff that they support. So if

964
00:46:30,400 --> 00:46:32,520
Speaker 1: you want to use this at Chipotle, what do you

965
00:46:32,560 --> 00:46:35,759
Speaker 1: have to do? You have to download an app and

966
00:46:35,800 --> 00:46:39,960
Speaker 1: you have to download the Flexa. There's two apps that

967
00:46:39,960 --> 00:46:42,480
Speaker 1: you can download, and let me see what those are called,

968
00:46:42,480 --> 00:46:47,200
Speaker 1: because I downloaded one of them and it is let's see.

969
00:46:48,600 --> 00:46:52,319
Speaker 1: You have to download Gemini or the spend in sped

970
00:46:52,800 --> 00:46:55,759
Speaker 1: n app and you go to you link that up

971
00:46:55,800 --> 00:46:58,800
Speaker 1: to your crypto wallet and then you go to Chipotle

972
00:46:59,040 --> 00:47:01,719
Speaker 1: and you ask them you pay with bitcoin. Now, when

973
00:47:01,719 --> 00:47:03,520
Speaker 1: you ask them to pay for bitcoin, they are going

974
00:47:03,560 --> 00:47:05,799
Speaker 1: to look at you like, what are you talking about?

975
00:47:05,880 --> 00:47:08,040
Speaker 2: What do you what do you mean? There's no bitcoin here?

976
00:47:08,520 --> 00:47:10,880
Speaker 1: So a lot of people, I guess, we're discussing this

977
00:47:10,960 --> 00:47:14,439
Speaker 1: online saying that the employees weren't fully aware or wasn't

978
00:47:14,480 --> 00:47:18,160
Speaker 1: fully working. But I guess the trick is what they

979
00:47:18,200 --> 00:47:21,080
Speaker 1: need to do is press gift card and once they

980
00:47:21,120 --> 00:47:23,879
Speaker 1: press gift card. You you'll see a little QR code

981
00:47:23,920 --> 00:47:24,399
Speaker 1: on your phone.

982
00:47:24,440 --> 00:47:25,120
Speaker 2: That's how you pay.

983
00:47:25,640 --> 00:47:28,960
Speaker 1: But once you see gift card, once they check gift card,

984
00:47:29,440 --> 00:47:31,799
Speaker 1: you scan your QR code on your phone. You know,

985
00:47:31,840 --> 00:47:35,480
Speaker 1: they have those scanners at the checkout and that will

986
00:47:35,560 --> 00:47:38,000
Speaker 1: that will take the bitcoin out of your account. Now,

987
00:47:38,040 --> 00:47:40,080
Speaker 1: here's the funny thing about bitcoin is that the price

988
00:47:40,120 --> 00:47:41,399
Speaker 1: has been up and down, up and down.

989
00:47:41,480 --> 00:47:42,840
Speaker 2: Right now, it's really been down.

990
00:47:43,360 --> 00:47:45,920
Speaker 1: But that's this is the this is the really tricky

991
00:47:45,960 --> 00:47:49,239
Speaker 1: thing about bitcoin is that people have been talking about

992
00:47:49,280 --> 00:47:52,680
Speaker 1: bitcoin being in a you know, a good alternative to

993
00:47:53,440 --> 00:47:58,359
Speaker 1: the different you know currencies out there like you know, AMX, Visa, MasterCard,

994
00:47:58,960 --> 00:48:03,880
Speaker 1: cash coin, PayPal, whatever. But the problem is nobody wants

995
00:48:03,880 --> 00:48:06,520
Speaker 1: to use it to pay for anything because right now,

996
00:48:06,800 --> 00:48:09,120
Speaker 1: let's say you put one thousand dollars in bitcoin, it's

997
00:48:09,120 --> 00:48:12,040
Speaker 1: probably down to five hundred or down to three hundred,

998
00:48:12,040 --> 00:48:15,480
Speaker 1: depending on when you bought it, right And so you're

999
00:48:15,520 --> 00:48:18,680
Speaker 1: sitting there saying, I want this money to come back

1000
00:48:18,760 --> 00:48:20,799
Speaker 1: up to what I put in, like at least, you know,

1001
00:48:20,840 --> 00:48:21,400
Speaker 1: break even.

1002
00:48:21,800 --> 00:48:23,640
Speaker 2: And so why would you go and spend this money.

1003
00:48:23,400 --> 00:48:26,360
Speaker 1: On a burrito when it's like worth thirty forty fifty

1004
00:48:26,400 --> 00:48:28,960
Speaker 1: percent less than how much you paid for it. And

1005
00:48:29,040 --> 00:48:31,560
Speaker 1: so I think that's the big problem with bitcoin. It's

1006
00:48:31,560 --> 00:48:33,640
Speaker 1: like this chicken versus the egg thing is that we

1007
00:48:33,719 --> 00:48:37,320
Speaker 1: need people to start using these cryptocurrencies on a daily

1008
00:48:37,360 --> 00:48:40,920
Speaker 1: basis at places like grocery stores and and you know,

1009
00:48:41,000 --> 00:48:46,759
Speaker 1: gas stations and you know, different convenience stores and restaurants.

1010
00:48:47,080 --> 00:48:49,120
Speaker 1: But nobody wants to because right now, a lot of

1011
00:48:49,120 --> 00:48:52,279
Speaker 1: people see bitcoin as sort of a quote unquote investment.

1012
00:48:52,600 --> 00:48:54,759
Speaker 1: You know, they're just they're just kind of playing with it,

1013
00:48:54,800 --> 00:48:56,400
Speaker 1: and it's not really a thing that they're using in

1014
00:48:56,440 --> 00:48:57,520
Speaker 1: their lives day to day.

1015
00:48:57,800 --> 00:48:59,560
Speaker 2: So it's good that Chipotle is doing this.

1016
00:48:59,600 --> 00:49:03,720
Speaker 1: You know, three thousand restaurants overnight that accept bitcoin is great,

1017
00:49:04,239 --> 00:49:06,399
Speaker 1: but it's it's one of these things where people are

1018
00:49:06,400 --> 00:49:07,880
Speaker 1: gonna be a little hesitant.

1019
00:49:07,520 --> 00:49:08,040
Speaker 2: To use it.

1020
00:49:08,320 --> 00:49:11,279
Speaker 1: A because it's a little confusing, and b because they're

1021
00:49:11,320 --> 00:49:13,279
Speaker 1: just like, nah, I'm good right now, I'm just gonna

1022
00:49:13,360 --> 00:49:15,440
Speaker 1: I'm just gonna buy and hold, you know, and just

1023
00:49:15,520 --> 00:49:18,640
Speaker 1: keep this stuff in my account. So anyway, if you

1024
00:49:18,640 --> 00:49:20,000
Speaker 1: do want to use it, they will give you ten

1025
00:49:20,040 --> 00:49:23,680
Speaker 1: percent off your next purchase at Chipotle. I might do

1026
00:49:23,760 --> 00:49:26,400
Speaker 1: it just for fun. I mean, like everyone my bitcoin

1027
00:49:26,560 --> 00:49:28,480
Speaker 1: is down, and I'm kind of like, you know, I'm

1028
00:49:28,520 --> 00:49:30,239
Speaker 1: just maybe just not going to look at it for many,

1029
00:49:30,280 --> 00:49:33,239
Speaker 1: many years and see what happens in ten years, you know.

1030
00:49:33,719 --> 00:49:35,160
Speaker 1: But at the same time, I think it's kind of cool,

1031
00:49:35,160 --> 00:49:37,719
Speaker 1: like I would love to start using bitcoin to you know,

1032
00:49:37,719 --> 00:49:39,279
Speaker 1: when my brother I had to pay them back one

1033
00:49:39,280 --> 00:49:42,200
Speaker 1: time for something, I sent them bitcoin, you know, instead

1034
00:49:42,200 --> 00:49:45,120
Speaker 1: of like paying them back with Venmo, and I just

1035
00:49:45,160 --> 00:49:45,959
Speaker 1: thought it was so cool.

1036
00:49:46,000 --> 00:49:48,040
Speaker 2: It's just kind of fun to do that, because.

1037
00:49:48,040 --> 00:49:50,160
Speaker 1: You know, it is a it is a very neat

1038
00:49:50,200 --> 00:49:52,759
Speaker 1: way of doing things and kind of a you know,

1039
00:49:53,239 --> 00:49:55,040
Speaker 1: a very not perfect.

1040
00:49:55,360 --> 00:49:58,120
Speaker 2: It's not perfect, but it's a I don't know.

1041
00:49:58,280 --> 00:49:59,799
Speaker 1: I mean, you could send it to anyone in the world,

1042
00:50:00,360 --> 00:50:02,160
Speaker 1: the same way you can send it to someone in Japan.

1043
00:50:02,280 --> 00:50:03,040
Speaker 2: You can send it to.

1044
00:50:03,000 --> 00:50:06,399
Speaker 1: Someone in Italy, and you can send it to someone

1045
00:50:06,400 --> 00:50:08,400
Speaker 1: in London. You can send it to someone across the street.

1046
00:50:08,440 --> 00:50:11,280
Speaker 1: Like there's no there's just it works the same everywhere.

1047
00:50:11,320 --> 00:50:14,839
Speaker 1: And I love that about it. That's so cool, all right.

1048
00:50:14,880 --> 00:50:17,160
Speaker 1: That sound means that's gonna do it for this episode

1049
00:50:17,200 --> 00:50:18,840
Speaker 1: of the show. If you'd like to submit a question

1050
00:50:18,880 --> 00:50:20,880
Speaker 1: for me to answer, go to my Facebook page, Facebook

1051
00:50:20,880 --> 00:50:23,280
Speaker 1: dot com, slash rich on Tech hit the big blue

1052
00:50:23,440 --> 00:50:25,640
Speaker 1: send email button, or go to rich on Tech dot

1053
00:50:25,680 --> 00:50:28,399
Speaker 1: tv hit the email icon. I'd love it if you'd

1054
00:50:28,480 --> 00:50:30,640
Speaker 1: rate and review this podcast. Just go to the listening

1055
00:50:30,640 --> 00:50:32,520
Speaker 1: app of your choice write a quick line about what

1056
00:50:32,560 --> 00:50:35,400
Speaker 1: you like about this show to help other people understand

1057
00:50:35,520 --> 00:50:36,560
Speaker 1: why they should listen.

1058
00:50:36,920 --> 00:50:38,360
Speaker 2: You can find me on social media.

1059
00:50:38,400 --> 00:50:41,040
Speaker 1: I am at rich on Tech, and no matter where

1060
00:50:41,080 --> 00:50:42,960
Speaker 1: you live in the US, you can download the free

1061
00:50:43,080 --> 00:50:46,799
Speaker 1: KTLA plus app on Apple TV, fireTV, and Roku, and

1062
00:50:47,239 --> 00:50:49,799
Speaker 1: you can scroll to the tech section and watch all

1063
00:50:49,880 --> 00:50:53,399
Speaker 1: of my TV segments on demand. My name is rich Dmiro.

1064
00:50:53,560 --> 00:50:55,840
Speaker 1: Thanks so much for listening. There are so many ways

1065
00:50:55,880 --> 00:50:57,440
Speaker 1: you can spend an hour of your time. I do

1066
00:50:57,520 --> 00:50:59,640
Speaker 1: appreciate you spending it right here with me.

1067
00:51:00,080 --> 00:51:00,759
Speaker 2: Talk to you all soon.