1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui Away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:16,480 Speaker 1: Uyowa dot com or call eight hundred away. All right, 6 00:00:16,520 --> 00:00:20,040 Speaker 1: it's almost time for your phone tap. And normally, whenever 7 00:00:20,079 --> 00:00:23,360 Speaker 1: a person visits a restaurant or a store then calls 8 00:00:23,440 --> 00:00:26,759 Speaker 1: less than twenty four hours later, ninety nine percent of 9 00:00:26,840 --> 00:00:31,400 Speaker 1: the time that's a complaint. Yeah for sure. But today 10 00:00:31,760 --> 00:00:34,200 Speaker 1: I'm going to be part of the one percent. That's nice. 11 00:00:34,440 --> 00:00:37,720 Speaker 1: Look at you. I'm calling a salon to praise them. 12 00:00:37,840 --> 00:00:42,040 Speaker 1: Oh good. But the way I do it, it's probably 13 00:00:42,080 --> 00:00:46,760 Speaker 1: the strangest complimenting phone call they're ever gonna hear. It's 14 00:00:46,800 --> 00:00:51,199 Speaker 1: your hilarious phone tap that made me chuckle and smile 15 00:00:52,520 --> 00:00:56,240 Speaker 1: and I felt wonderful in my happy zone. Okay, why 16 00:00:56,360 --> 00:00:58,920 Speaker 1: is your happy zone just so angry? It's your phone 17 00:00:58,920 --> 00:01:06,800 Speaker 1: tap right now? Another on the twenties salon, This is Karen. 18 00:01:06,880 --> 00:01:11,640 Speaker 1: How can I help you? Karen? My name is Jeff. 19 00:01:12,200 --> 00:01:15,200 Speaker 1: I was at your salon recently and I would like 20 00:01:15,360 --> 00:01:21,800 Speaker 1: to provide some feedback on my experience there. Okay, would 21 00:01:21,880 --> 00:01:27,280 Speaker 1: you be the person I would speak with about that? Sure? 22 00:01:27,800 --> 00:01:30,240 Speaker 1: Will you not satisfied? Is there a problem? Well? I 23 00:01:30,280 --> 00:01:35,160 Speaker 1: was not not satisfied if that's what you're asking me. Um, 24 00:01:35,520 --> 00:01:40,280 Speaker 1: excuse me. I wasn't not not satisfied. So are you 25 00:01:40,319 --> 00:01:43,640 Speaker 1: saying that you had a bad experience? What? No? Are 26 00:01:43,640 --> 00:01:46,880 Speaker 1: you even listening to me? Karen? I'm sorry, it's just 27 00:01:46,959 --> 00:01:49,200 Speaker 1: kind of confusing. Can you try to tell me what 28 00:01:49,320 --> 00:01:53,160 Speaker 1: happened and maybe I can help you? Okay? I came 29 00:01:53,240 --> 00:01:56,520 Speaker 1: in for a trim and a shave, and I left 30 00:01:57,080 --> 00:02:02,480 Speaker 1: looking fancier than a French poodle on groom day. So 31 00:02:02,720 --> 00:02:07,720 Speaker 1: that's good. No, it's not good. It's fantastic and frankly, Karen, 32 00:02:07,720 --> 00:02:11,920 Speaker 1: I couldn't be happier. Oh you're happy? Yes, okay, it 33 00:02:12,000 --> 00:02:16,200 Speaker 1: didn't sound like it. I wasn't sure. I'm not finished. Okay. 34 00:02:16,600 --> 00:02:20,000 Speaker 1: Did something else happen? Yes, something happened. I went to 35 00:02:20,080 --> 00:02:22,760 Speaker 1: use your bathroom and then when I walked in, I 36 00:02:22,880 --> 00:02:26,519 Speaker 1: was shocked at what I saw there? What did you see? 37 00:02:26,560 --> 00:02:30,920 Speaker 1: I was shocked, Karen? Do you know shocked? Yike? I 38 00:02:31,000 --> 00:02:33,280 Speaker 1: know it shocked? Means can you tell me what happened 39 00:02:33,840 --> 00:02:38,640 Speaker 1: the floors, Karen? The damned floors, sir? Can you be 40 00:02:38,680 --> 00:02:42,480 Speaker 1: more specific with the floors dirty? With something on them? No, 41 00:02:42,680 --> 00:02:46,560 Speaker 1: they were spotless, and the entire bathroom smelled like lavender. 42 00:02:46,600 --> 00:02:50,520 Speaker 1: It was delightful, Thank you. I haven't looked under the 43 00:02:50,520 --> 00:02:54,840 Speaker 1: sink afterwards, and you know what I found their? Karen? What? Nothing? 44 00:02:55,200 --> 00:02:58,120 Speaker 1: There was no gun stuck to anything. Your restrooms should 45 00:02:58,120 --> 00:03:02,760 Speaker 1: be on the cover of sanitation God, sir, I think 46 00:03:02,800 --> 00:03:07,080 Speaker 1: you're complimenting us, But because of your tone, I'm really 47 00:03:07,080 --> 00:03:09,840 Speaker 1: confused about what you're trying to convey here. Well, you're confused. 48 00:03:10,080 --> 00:03:13,080 Speaker 1: I was confused. What kind of establishment are you running? 49 00:03:13,080 --> 00:03:16,920 Speaker 1: Here are four seasons on crack? It was amazing. I 50 00:03:16,960 --> 00:03:19,840 Speaker 1: don't know what to say. What do you want me 51 00:03:19,880 --> 00:03:23,200 Speaker 1: to do? It sounds like you're happy with your experience, Karen. 52 00:03:23,440 --> 00:03:27,600 Speaker 1: I'm just trying to provide you with some feedback, okay, 53 00:03:27,840 --> 00:03:30,960 Speaker 1: And frankly, you're doing, for lack of a better word, 54 00:03:31,000 --> 00:03:35,200 Speaker 1: an absolutely wonderful job being patient with me. You're wonderful. 55 00:03:36,240 --> 00:03:38,400 Speaker 1: Is that, all, sir? Do you do? You want me 56 00:03:38,480 --> 00:03:40,680 Speaker 1: to leave a message for anybody? I need you to 57 00:03:40,720 --> 00:03:44,880 Speaker 1: know that you're a saint. You hear me. Okay, that's overboard, sir. 58 00:03:45,240 --> 00:03:47,880 Speaker 1: I'm just trying to listen and make sure you feel hurt. 59 00:03:48,000 --> 00:03:52,200 Speaker 1: You're an amazing listener, Karen, Mother Teresa is nothing compared 60 00:03:52,240 --> 00:03:56,800 Speaker 1: to you. That is really nice, sir. It's just kind 61 00:03:56,800 --> 00:03:59,720 Speaker 1: of weird that you're like yelling this at me. Well, 62 00:04:00,240 --> 00:04:03,760 Speaker 1: control my emotions. You're amazing. Well, this is one of 63 00:04:03,760 --> 00:04:07,760 Speaker 1: the strangest feedback calls I've ever received. Huh. But I 64 00:04:07,800 --> 00:04:10,480 Speaker 1: am going to make sure that our manager knows that 65 00:04:10,640 --> 00:04:13,480 Speaker 1: you called and that you had good feedback. Oh so 66 00:04:13,560 --> 00:04:16,400 Speaker 1: you're gonna go tell Greta exactly what I said. She 67 00:04:16,440 --> 00:04:19,960 Speaker 1: already knows how amazing you are. Karen. You know Greta. 68 00:04:20,400 --> 00:04:22,960 Speaker 1: I don't understand. Of course I know Greta because she's 69 00:04:23,000 --> 00:04:24,720 Speaker 1: the one that set you up for the prank call. 70 00:04:26,040 --> 00:04:29,479 Speaker 1: What what what do you mean? I mean your manager, 71 00:04:29,480 --> 00:04:34,280 Speaker 1: Greta set you up for a phone tap. She says 72 00:04:34,320 --> 00:04:36,680 Speaker 1: that you're honestly one of the kindest people that she's 73 00:04:36,720 --> 00:04:38,320 Speaker 1: ever worked with, and she wanted to play a little 74 00:04:38,360 --> 00:04:41,200 Speaker 1: joke on you. Oh my god, I did not know 75 00:04:41,240 --> 00:04:43,680 Speaker 1: what to say to this guy. You didn't know what 76 00:04:43,720 --> 00:04:48,839 Speaker 1: to say. That's surprising because you said everything absolutely perfectly. God, 77 00:04:49,240 --> 00:04:55,480 Speaker 1: you deserve a raise. Karen Oh, thank you. Greta Okay 78 00:04:55,480 --> 00:05:01,920 Speaker 1: Our well every morning with taps weekday mornings on the Twenties, 79 00:05:02,480 --> 00:05:04,760 Speaker 1: Brooke and Jeffrey in the Morning,