WEBVTT - TechStuff Classic: The Problem with Ads Part One

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<v Speaker 1>Welcome to tech Stuff, a production from iHeartRadio. Hey there,

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<v Speaker 1>and welcome to tech Stuff. I'm your host, Jonathan Strickland.

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<v Speaker 1>I'm an executive producer with iHeartRadio and how the tech

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<v Speaker 1>are you? I almost forgot my own tagline there. I've

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<v Speaker 1>been batch recording intros and outros for classic episodes and

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<v Speaker 1>I'm up to number fourteen and I'm starting to get loopy.

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<v Speaker 1>But this is a great time for me to welcome

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<v Speaker 1>you here to listen to this classic episode that originally

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<v Speaker 1>published on May eighteen, twenty sixteen. It is a fun

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<v Speaker 1>two part episode, so we'll get part two next week.

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<v Speaker 1>And Ben joined the show. Ben Bolan of Stuff They

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<v Speaker 1>Don't Want You To Know and Ridiculous History fame, as

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<v Speaker 1>well as a phenomenal writer on some of our narrative

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<v Speaker 1>fictional podcast episodes. He joined the show to talk about

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<v Speaker 1>the problem with ads. So this one is part one.

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<v Speaker 1>Next week we'll get part two, and yeah, man, we

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<v Speaker 1>could probably do a full mini series about the problem

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<v Speaker 1>with ads and the balance between commerce and content or

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<v Speaker 1>art if you will not for me to assume that

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<v Speaker 1>tech Stuff is art, but rather how do you balance

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<v Speaker 1>the desire to create valuable informative content or entertaining content

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<v Speaker 1>against commerce. There have been a lot of missteps in

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<v Speaker 1>that path, and we're going to listen to this episode

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<v Speaker 1>and learn about some of those. So sit back and

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<v Speaker 1>enjoy this classic episode from twenty sixteen. Have you ever

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<v Speaker 1>seen and advertisement and thought, yes, absolutely, this is for

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<v Speaker 1>me rarely, but it has been known to happen, I

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<v Speaker 1>can tell you right now. I can tell you too,

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<v Speaker 1>right off the top of my head, and it's largely

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<v Speaker 1>because of the tone of the advertising campaign. Old spicy odorant,

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<v Speaker 1>right right? Dollar shave Club? Okay, what about Dollar shave Club? Guy?

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<v Speaker 1>The commercials for a dollar shave Club are kind of

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<v Speaker 1>in that same tongue in cheek, snarky sort of approach,

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<v Speaker 1>a little not so in your face as to be

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<v Speaker 1>truly obnoxious, but just barely straddling that line between being

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<v Speaker 1>charming and being arrogant. And I find it entertaining. And

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<v Speaker 1>I thought, well, I shave quite a bit actually, because

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<v Speaker 1>because I got the head that I have to shave

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<v Speaker 1>because nature has deprived me of some of my hair

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<v Speaker 1>but not all of it, so I have to get

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<v Speaker 1>rid of the rest. And I decided to try it

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<v Speaker 1>out because I thought the ads were really entertaining. The

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<v Speaker 1>idea of the subscription model was much more attractive to

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<v Speaker 1>me than having to go to the store and ask

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<v Speaker 1>to unlock the vault of razors. Yeah, and it turned

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<v Speaker 1>out that I loved the products. So the ad did

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<v Speaker 1>exactly what it was supposed to do. It got my attention,

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<v Speaker 1>it made me remember the brand, and its ultimately got

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<v Speaker 1>me to act, which are That's exactly what ads are

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<v Speaker 1>supposed to do. Let me tell you what ads are

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<v Speaker 1>not supposed to do. Whatsosed to do. They're not supposed

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<v Speaker 1>to irritate the audience to the point where they no

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<v Speaker 1>longer ever want to buy anything ever again, and then

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<v Speaker 1>they rage quit the Internet. So today we're going to

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<v Speaker 1>talk about ads and ad blockers and to kind of

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<v Speaker 1>go into the discussion that's been kind of going around

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<v Speaker 1>recently about ad blockers, including some of the stuff that's

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<v Speaker 1>going on in Europe, some of the stuff that you

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<v Speaker 1>might have heard about as far as ads and their

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<v Speaker 1>relationship to malware. What exactly is going on and where

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<v Speaker 1>do we stand on this? And then you know, you

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<v Speaker 1>do a lot of stuff here at how stuff works,

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<v Speaker 1>but I specifically ask you, in your capacity as one

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<v Speaker 1>of the hosts of stuff they don't want you to

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<v Speaker 1>know because as the host of that show, you've covered

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<v Speaker 1>the topics surrounding privacy pretty extensively, right, and privacy is

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<v Speaker 1>one of the factors that comes into play when you're

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<v Speaker 1>talking about advertising, particularly today when targeted advertising has become

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<v Speaker 1>such a huge part of strategies. Now, to start this off,

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<v Speaker 1>before we jump into all of that, I thought I

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<v Speaker 1>would give kind of a really high level explanation of

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<v Speaker 1>what is going on behind the scenes technically with ads

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<v Speaker 1>on web pages and thus how ad blockers are able

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<v Speaker 1>to work at all. You might think, well, how can

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<v Speaker 1>an ad blocker recognize and block and add but not

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<v Speaker 1>the content I'm trying to see? So, Ben Jonathan, you work,

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<v Speaker 1>You work on the web. Yes, you you've visited a

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<v Speaker 1>website or two. You probably know that you do so

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<v Speaker 1>through something called a browser. Yes, yes, for you know,

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<v Speaker 1>something like a Chrome, Firefox, Edge Edge. Yeah. And if

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<v Speaker 1>you are using Internet Explorer, I hope it is only

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<v Speaker 1>because some outside authority is making you do so, right, Like,

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<v Speaker 1>there's an intranet that you can only access with Internet Explorer.

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<v Speaker 1>Do you remember those days? I remember, Yeah, there was

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<v Speaker 1>that was the only reason. I had Internet Explorer installed

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<v Speaker 1>on my old computers so that I could access our

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<v Speaker 1>company's former intrnet, which is ridiculous. But here we are

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<v Speaker 1>nonetheless on a browser. Yeah. So when you are visiting

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<v Speaker 1>a website using your browser, you type in the r

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<v Speaker 1>L type of deep deep, and you put it in

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<v Speaker 1>the address bar and you hit that inter button. What

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<v Speaker 1>is happening is your browser is sending out a request

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<v Speaker 1>over the Internet, and it's essentially saying, Hey, the jerk

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<v Speaker 1>on the other end of this keyboard wants to see

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<v Speaker 1>you know. Uh, I don't know what's a good website.

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<v Speaker 1>Let's say Wired dot com. That's a great example, because

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<v Speaker 1>Wired's going to come up in other parts of this discussion. Yeah,

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<v Speaker 1>and Wired, by the way, I love Wired. They do

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<v Speaker 1>great work, and I've got a lot of friends who

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<v Speaker 1>have worked for Wired, either in the past or currently.

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<v Speaker 1>Love their stuff. So you're going to Wired dot com.

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<v Speaker 1>What happens is the uh, this request goes out over

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<v Speaker 1>the Internet and it's routed through a series of connections

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<v Speaker 1>until it gets to the server where Wired dot com lives,

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<v Speaker 1>which is like the vault of their information. Yeah, it's

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<v Speaker 1>a it's a it's an actual physical computer that has

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<v Speaker 1>the instance of that website stored on it, and then

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<v Speaker 1>when the request comes in, it serves the US living

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<v Speaker 1>up to its name, the information to you, and it

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<v Speaker 1>goes back across the Internet, not necessarily in the same

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<v Speaker 1>pathway that your request came through. That gets into a

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<v Speaker 1>discussion of packets that really is immaterial for this. Yeah,

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<v Speaker 1>I've talked about packets in previous episodes. So if you

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<v Speaker 1>really want to know what packet switching is and how

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<v Speaker 1>all that works, go check out the archives of tech

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<v Speaker 1>stuff and it's out there. But the information comes to you,

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<v Speaker 1>and your browser puts it together and displays it for you,

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<v Speaker 1>and it does so based upon the rules set up

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<v Speaker 1>by the web master rights whoever put it together. There

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<v Speaker 1>are there's language tags that explain how it's supposed to

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<v Speaker 1>look when it's displayed on your browser, and that's how

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<v Speaker 1>it works. And so you think, okay, so so it's

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<v Speaker 1>really just a request and then a response. But then

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<v Speaker 1>you have ads. Now, with ads, the content for the

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<v Speaker 1>ads comes from a different place than the content for

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<v Speaker 1>the web page itself. So those ads that are on

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<v Speaker 1>wired dot com, they're actually coming from different servers. They're

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<v Speaker 1>not coming from wired's server, and the web page just

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<v Speaker 1>has a space dedicated or some form of a relationship

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<v Speaker 1>there that's dedicated to the ad that says this is

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<v Speaker 1>where the ad will go when it's served to the viewer,

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<v Speaker 1>and that depends on the arrangement between the advertiser and

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<v Speaker 1>the content creator. Yeah, so you could probably, I mean,

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<v Speaker 1>we could really dive down into this and say, all

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<v Speaker 1>these different types of ads have different rates. Like a

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<v Speaker 1>banner add at this point is almost considered to be worthless,

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<v Speaker 1>and a banner ad is a term describing those long,

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<v Speaker 1>horizontal ads you will see that take up an entire

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<v Speaker 1>row I guess of a website, right, Yeah, And you

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<v Speaker 1>could say, like a rail would be the vertical version

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<v Speaker 1>of that, either on the left or right. And then

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<v Speaker 1>there are other things like they are pop ups, per

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<v Speaker 1>tons of different types and they all have different rates

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<v Speaker 1>depending upon the lots of factors. How popular is the

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<v Speaker 1>website and how effective are those ads considered to be,

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<v Speaker 1>Like the least effective are the ones, They're going to

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<v Speaker 1>be the least expensive. And in some cases you will

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<v Speaker 1>find web pages that have completely abandoned some of the

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<v Speaker 1>cheaper ones because they don't really work anyway, And you

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<v Speaker 1>might as well try and command a higher price. So

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<v Speaker 1>those impressions those that data is actually coming from other

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<v Speaker 1>servers and they're the advertisers. Servers are the more likely

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<v Speaker 1>advertising agencies servers where that data lives. So as the

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<v Speaker 1>page is loading up the sections for the ads, that

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<v Speaker 1>gets another request saying hey, send me the information that's

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<v Speaker 1>supposed to go here. It's coming from this other server

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<v Speaker 1>that gets sent to your computer and is inserted into

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<v Speaker 1>the appropriate section by your browser when it's constructing the

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<v Speaker 1>whole thing. The way ad blockers work is essentially it

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<v Speaker 1>has a filter list saying anything coming from these particular servers,

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<v Speaker 1>don't let it show up, just don't even let it

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<v Speaker 1>through the door, like mad ads dot com. Yeah, which

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<v Speaker 1>I just made up right right, So so anything that

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<v Speaker 1>would come from that server would automatically get blocked and

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<v Speaker 1>not be incorporated into the web page as you're displaying it.

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<v Speaker 1>So that's the general way that most ad blockers work.

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<v Speaker 1>There's another way too. The ad blockers can also look

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<v Speaker 1>for certain tags that are associated with advertising, like there's

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<v Speaker 1>actually a tag for ad that kind of stuff, and

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<v Speaker 1>just block anything that that shows up under that tag.

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<v Speaker 1>But generally speaking, the idea is just a kind of

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<v Speaker 1>a bouncer that says anyone from this neighborhood is not

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<v Speaker 1>allowed into the club, and so checking your checking all

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<v Speaker 1>the IDs and saying I'm sorry, you're from a part

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<v Speaker 1>of the neighborhood where we don't let you in. It's

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<v Speaker 1>so discriminatory. That's the way. That's that's how an ad

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<v Speaker 1>blocker has to work, right, It has to discriminate, otherwise

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<v Speaker 1>you don't get You either get everything or you get nothing.

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<v Speaker 1>So it has and we should do a disclaimer, yeah,

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<v Speaker 1>which is what Oh, okay, I'll do it. Yeah. So

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<v Speaker 1>we are fully aware, ladies and gentlemen, that we do

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<v Speaker 1>work for an internet company how stuff works. It's our

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<v Speaker 1>parent company for our range of podcasts, and it is

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<v Speaker 1>AD supported, and it is AD supported, and quite a

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<v Speaker 1>few things online are AD supported. Yes. However, I will

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<v Speaker 1>confess to my hypocrisy because I am an enormous fan

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<v Speaker 1>of certain ad blockers. Yeah, and I completely understand why

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<v Speaker 1>another person would use an ad blocker, especially given as

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<v Speaker 1>you mentioned, the privacy concerns that we'll get to. Yeah.

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<v Speaker 1>So there's a whole lot of stuff going on for

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<v Speaker 1>reasons why people would consider using an ad blocker, and

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<v Speaker 1>to your point, be not to leave you hanging out there.

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<v Speaker 1>I use ad blockers too sometimes sometimes I will set

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<v Speaker 1>exemptions for websites that I think are handling advertising in

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<v Speaker 1>a responsible way, in a non invasive, non potentially harmful

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<v Speaker 1>kind of way. So you can you can with most

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<v Speaker 1>ad blockers set filters and say anything on this page,

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<v Speaker 1>go ahead and show me the ad. It's fine. Can

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<v Speaker 1>white list stuff exactly sowire dot com. There's an example

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<v Speaker 1>that's on my white list. A couple of others too.

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<v Speaker 1>There's some that want to be on my white list

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<v Speaker 1>that I have not put on there. Cough Forbes cough.

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<v Speaker 1>But we'll get into that too. So there are a

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<v Speaker 1>lot of different reasons, and some of them you could

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<v Speaker 1>argue are more valid than others for people to want

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<v Speaker 1>to use ad blockers. So I'm going to run through

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<v Speaker 1>a few of those. And also I could say that

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<v Speaker 1>there's other things you can do, like through your browser

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<v Speaker 1>itself that don't necessarily block ads, but block elements of

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<v Speaker 1>ads that you might find particularly irritatingly. Yeah. Yeah, Like

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<v Speaker 1>you can disable video or audio or flash animation, or

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<v Speaker 1>you can not even have flash installed, So that also

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<v Speaker 1>helps yeah, I don't know. Is Yeah, there's a lot

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<v Speaker 1>of content out there that is dependent upon flash and

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<v Speaker 1>without it. Without flash, it makes it harder. Another some

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<v Speaker 1>things have definitely helped by moving to HTML five. So

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<v Speaker 1>at any rate, let's talk about some of the reasons

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<v Speaker 1>folks block ads. Uh, some of them, like we said,

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<v Speaker 1>are just obnoxious. They're intrusive. They ruin the experience you're

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<v Speaker 1>trying to have. If you are trying to read an

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<v Speaker 1>article and as you scroll down, a window slides into view,

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<v Speaker 1>covering up the text you're trying to read and is

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<v Speaker 1>auto playing some commercial that has no bearing on your

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<v Speaker 1>life whatsoever, that's a bad experience. Right Like if if

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<v Speaker 1>I were going on a page about a technical gadget

0:14:03.880 --> 0:14:07.240
<v Speaker 1>and I'm reading and as I scrolled down, an ad

0:14:07.240 --> 0:14:10.720
<v Speaker 1>for diapers comes on, I'm going to be irritated. I

0:14:10.720 --> 0:14:14.280
<v Speaker 1>don't have a baby, I don't need diapers myself. Yet

0:14:14.480 --> 0:14:17.839
<v Speaker 1>you're not reading about something related to diapers. No, I'm

0:14:17.880 --> 0:14:21.520
<v Speaker 1>not reading about the latest and diaper tracking software, you know,

0:14:21.760 --> 0:14:24.560
<v Speaker 1>getting that notification on your app that's time to change

0:14:24.600 --> 0:14:27.160
<v Speaker 1>the diaper. I'm not reading any of that. That would

0:14:27.160 --> 0:14:31.000
<v Speaker 1>be a very bad experience. It could be I poop.

0:14:31.600 --> 0:14:33.960
<v Speaker 1>I mean I do. That's I don't want to get

0:14:34.000 --> 0:14:39.640
<v Speaker 1>into it. That's probably one that we will not pitch

0:14:41.360 --> 0:14:45.120
<v Speaker 1>on that show. Yeah, so that's one reason. Just just

0:14:45.200 --> 0:14:48.960
<v Speaker 1>because it's an it can be an unpleasant experience. Depending

0:14:49.000 --> 0:14:51.880
<v Speaker 1>upon the way the ad is presented, it's disruptive, it is,

0:14:51.960 --> 0:14:55.760
<v Speaker 1>it is disruptive. Another is that it slows downloading time,

0:14:56.120 --> 0:15:00.280
<v Speaker 1>right because there is this additional uh communication that has

0:15:00.320 --> 0:15:02.480
<v Speaker 1>to happen to pull that information in while the page

0:15:02.560 --> 0:15:05.600
<v Speaker 1>is loading. And we all know that we have very

0:15:05.640 --> 0:15:08.280
<v Speaker 1>little patients to wait around when loading website. If you've

0:15:08.280 --> 0:15:10.520
<v Speaker 1>ever had one of those days that here at work

0:15:10.800 --> 0:15:14.760
<v Speaker 1>where occasionally our network gets a little sludgy, oh pandemonium.

0:15:14.800 --> 0:15:16.840
<v Speaker 1>Oh yeah, you're like, you're like typing in even if

0:15:16.840 --> 0:15:18.200
<v Speaker 1>you're just typing in something like I just need to

0:15:18.240 --> 0:15:20.880
<v Speaker 1>Google something and you're typing in your Google search and

0:15:20.920 --> 0:15:23.520
<v Speaker 1>you hit in her and it's not that point three

0:15:23.720 --> 0:15:26.640
<v Speaker 1>second response and it takes like a couple of seconds.

0:15:26.680 --> 0:15:30.120
<v Speaker 1>You go nuts, You're like, what is happening? Bandemonium? We're

0:15:30.200 --> 0:15:33.480
<v Speaker 1>one slow internet connection from away from a series of

0:15:33.560 --> 0:15:36.000
<v Speaker 1>knife fights. Yeah no, I mean we have the knives

0:15:36.200 --> 0:15:40.560
<v Speaker 1>here in the office, right, I personally plan on hiding

0:15:40.600 --> 0:15:44.840
<v Speaker 1>because there's some crazy people in this Oh yeah, yeah, Scott,

0:15:44.880 --> 0:15:47.400
<v Speaker 1>Benjamin's got some moves. He's got to reach to man's

0:15:47.400 --> 0:15:50.880
<v Speaker 1>got he's got that armspan. So ads also can take

0:15:50.960 --> 0:15:54.120
<v Speaker 1>up a lot of bandwidth, right, that's another huge problem

0:15:54.160 --> 0:15:58.680
<v Speaker 1>because a lot of I sps are using bandwidth caps,

0:15:58.800 --> 0:16:01.760
<v Speaker 1>especially in the mobile world. Old Ben Boland and I

0:16:01.800 --> 0:16:03.600
<v Speaker 1>will be back in just a moment to talk a

0:16:03.640 --> 0:16:06.760
<v Speaker 1>little bit more about the problem with ads after this

0:16:06.880 --> 0:16:20.960
<v Speaker 1>quick break. So, both in mobile and my home ISSP

0:16:21.240 --> 0:16:24.080
<v Speaker 1>technically have a data cap. Now I have paid extra

0:16:24.320 --> 0:16:26.960
<v Speaker 1>to get out of the cap on both sides, but

0:16:27.040 --> 0:16:29.080
<v Speaker 1>that's because I make enough money where I can pay

0:16:29.120 --> 0:16:32.160
<v Speaker 1>a little extra to do that. That should not be

0:16:32.480 --> 0:16:35.760
<v Speaker 1>something I don't think that should be encouraged. I think

0:16:35.800 --> 0:16:40.240
<v Speaker 1>that there's no real good reason for data caps, particularly

0:16:40.320 --> 0:16:46.280
<v Speaker 1>for home networks. But if you have ads activated, that's

0:16:46.360 --> 0:16:48.600
<v Speaker 1>more data that's coming through. That means that not only

0:16:48.600 --> 0:16:51.040
<v Speaker 1>do you not want to see these things, but it's

0:16:51.080 --> 0:16:54.680
<v Speaker 1>taking away your opportunity to see other stuff exactly. Also, also,

0:16:54.880 --> 0:16:58.200
<v Speaker 1>are have you done a data caps episode, Jonathan? I

0:16:58.240 --> 0:17:00.840
<v Speaker 1>haven't because I probably would be frothing at the mouth

0:17:01.160 --> 0:17:04.400
<v Speaker 1>end of it so angry about that the emperor has

0:17:04.440 --> 0:17:08.480
<v Speaker 1>no clothes. Yeah, let's just say that. Uh, I think

0:17:08.560 --> 0:17:13.679
<v Speaker 1>some companies can be a little bombastic, which rhymes a

0:17:13.720 --> 0:17:16.800
<v Speaker 1>lot with a certain isp that I'm not happy about, right, Right,

0:17:16.840 --> 0:17:19.439
<v Speaker 1>But as you're saying that's that's an excellent point because

0:17:19.880 --> 0:17:22.680
<v Speaker 1>you know, let's say you see this ad for diapers

0:17:22.920 --> 0:17:26.200
<v Speaker 1>and it's a video, right, it's an AutoPlay video while

0:17:26.240 --> 0:17:30.280
<v Speaker 1>you're reading about your latest gadget that you're doing research on, right,

0:17:30.520 --> 0:17:35.000
<v Speaker 1>and then the chances of this happening are very small.

0:17:35.040 --> 0:17:39.080
<v Speaker 1>But what if it's the proverbial feather on your internet's

0:17:39.520 --> 0:17:42.040
<v Speaker 1>camel back, you know what I mean, Like, right, that's

0:17:42.080 --> 0:17:45.000
<v Speaker 1>the thing that happens, and then the camel just collapses

0:17:45.080 --> 0:17:47.440
<v Speaker 1>and you get the pop up warning. Well, then that's

0:17:47.680 --> 0:17:52.080
<v Speaker 1>exceed your data. And if it's a video based advertisement,

0:17:52.119 --> 0:17:53.679
<v Speaker 1>that kind of stuff, I mean, that takes up a

0:17:53.840 --> 0:17:57.480
<v Speaker 1>more data and and I mean you think about how

0:17:57.560 --> 0:18:01.520
<v Speaker 1>much browsing you do in a typical month. If you

0:18:01.600 --> 0:18:05.600
<v Speaker 1>are already bumping up against that data cap toward the

0:18:05.680 --> 0:18:08.000
<v Speaker 1>end of the month, like in that last week, ads

0:18:08.119 --> 0:18:11.679
<v Speaker 1>could be accumulatively across the rest of the month be

0:18:11.840 --> 0:18:14.480
<v Speaker 1>enough to make that happen in the middle of the month,

0:18:14.640 --> 0:18:21.560
<v Speaker 1>a problem magnified or exacerbated for mobile users exactly. So

0:18:22.119 --> 0:18:24.960
<v Speaker 1>that's a reason some people use ad blockers. They say, listen,

0:18:25.320 --> 0:18:27.560
<v Speaker 1>I have a limited amount of data I am allowed

0:18:27.600 --> 0:18:31.359
<v Speaker 1>to access, and I'm bumping up against it, and I

0:18:31.400 --> 0:18:34.400
<v Speaker 1>don't have other options, I mean, other than just stopping.

0:18:35.720 --> 0:18:42.640
<v Speaker 1>But that's crazy talk, is what that is. And also, finally, well,

0:18:42.800 --> 0:18:45.800
<v Speaker 1>two other things. One is that targeted advertising some people

0:18:45.840 --> 0:18:49.360
<v Speaker 1>find it very off putting. Right the idea that let's

0:18:49.400 --> 0:18:52.879
<v Speaker 1>say that's it's not an ad for diapers that's completely

0:18:52.960 --> 0:18:55.560
<v Speaker 1>irrelevant to my life. Let's say it's an AD that's

0:18:55.880 --> 0:19:00.159
<v Speaker 1>very relevant. Maybe it's I don't know, head wax so

0:19:00.200 --> 0:19:02.120
<v Speaker 1>that I can get my head up to a nice

0:19:02.200 --> 0:19:08.280
<v Speaker 1>glossy finish. Or maybe it's Hamilton. May have a conversation

0:19:08.320 --> 0:19:11.000
<v Speaker 1>about Hamilton. It could be that, Yeah, Hamilton is coming

0:19:11.000 --> 0:19:15.960
<v Speaker 1>to Atlanta, the musical Hamilton's coming to Atlanta. Buy your tickets.

0:19:16.800 --> 0:19:21.320
<v Speaker 1>That's an AD that would be precisely targeted to me,

0:19:21.520 --> 0:19:24.240
<v Speaker 1>and I would freak out. I'd say yes, yes, yes,

0:19:24.280 --> 0:19:25.600
<v Speaker 1>And that would be an AD that would work on

0:19:25.640 --> 0:19:29.399
<v Speaker 1>me because I would love to see that show. If

0:19:29.440 --> 0:19:32.760
<v Speaker 1>you have Hamilton tickets, I will happily take them, all right.

0:19:32.800 --> 0:19:36.480
<v Speaker 1>So that's a great example, But there are other targeted

0:19:36.520 --> 0:19:40.040
<v Speaker 1>ads that can be a little scary, right, especially for

0:19:40.160 --> 0:19:44.600
<v Speaker 1>people who are trying to research something that's really sensitive.

0:19:45.040 --> 0:19:47.880
<v Speaker 1>The example that we have given many times on this

0:19:47.880 --> 0:19:52.720
<v Speaker 1>show is the one about Target, where a young woman

0:19:52.800 --> 0:19:56.960
<v Speaker 1>had been browsing Target ended up sending information to the

0:19:57.040 --> 0:20:01.960
<v Speaker 1>young lady about coupons related to being pregnant. Her father

0:20:03.240 --> 0:20:07.560
<v Speaker 1>intercepted essentially the coupons and got very mad at Target, saying,

0:20:07.600 --> 0:20:11.000
<v Speaker 1>how dare you insinuate that my daughter is pregnant, and

0:20:11.040 --> 0:20:13.840
<v Speaker 1>then later contacted Target again and said, I would like

0:20:13.880 --> 0:20:16.320
<v Speaker 1>to apologize to you. I had a conversation with my

0:20:16.400 --> 0:20:19.560
<v Speaker 1>daughter and it turns out that I didn't know about it,

0:20:19.600 --> 0:20:22.720
<v Speaker 1>but it turns out my daughter is pregnant. But that

0:20:22.840 --> 0:20:28.000
<v Speaker 1>was one of those instances where you know your online

0:20:28.000 --> 0:20:33.000
<v Speaker 1>activity might indicate something you're not comfortable sharing with the

0:20:33.040 --> 0:20:36.280
<v Speaker 1>world at large, and even if your personal identity is

0:20:36.320 --> 0:20:41.000
<v Speaker 1>not part of that, that almost doesn't matter, right, Like

0:20:41.560 --> 0:20:45.480
<v Speaker 1>your name is the least important thing about your personal data.

0:20:45.640 --> 0:20:48.159
<v Speaker 1>What it is you want and need that's way more

0:20:48.200 --> 0:20:53.680
<v Speaker 1>important to advertisers right, and your habits, your frequency of wanting, needing,

0:20:53.800 --> 0:20:58.160
<v Speaker 1>and acquiring those things. And sometimes that's helpful, like if

0:20:58.200 --> 0:21:03.720
<v Speaker 1>you go onto a shopping site like Amazon and it

0:21:03.840 --> 0:21:06.280
<v Speaker 1>starts giving you suggestions based upon things you bought in

0:21:06.320 --> 0:21:07.919
<v Speaker 1>the past, and you might see something it's like, oh,

0:21:07.960 --> 0:21:09.600
<v Speaker 1>you know what, I do need that or I didn't

0:21:09.600 --> 0:21:11.680
<v Speaker 1>even know that existed and now I want it right,

0:21:11.760 --> 0:21:17.280
<v Speaker 1>Like based on your preferences for the following science fiction stories,

0:21:17.440 --> 0:21:20.720
<v Speaker 1>we think these are novels that you will find of interest.

0:21:20.880 --> 0:21:23.880
<v Speaker 1>Right Hamilton in Space that would be right up there.

0:21:25.160 --> 0:21:28.680
<v Speaker 1>But there are other cases where targeted advertising you might

0:21:28.760 --> 0:21:31.800
<v Speaker 1>feel that that's too much of a threat to your privacy.

0:21:31.920 --> 0:21:34.960
<v Speaker 1>And I mean, I can't I can't fault anyone for

0:21:35.040 --> 0:21:37.000
<v Speaker 1>feeling that way. And you might say, look, I don't

0:21:37.119 --> 0:21:40.320
<v Speaker 1>I don't allow cookies. I don't allow any of that

0:21:40.400 --> 0:21:45.000
<v Speaker 1>stuff to kind of trace my my online behaviors because

0:21:45.520 --> 0:21:48.560
<v Speaker 1>I want it to be just me. Whatever I need

0:21:48.600 --> 0:21:51.600
<v Speaker 1>to research or access, that's it. And that would be

0:21:51.640 --> 0:21:53.880
<v Speaker 1>a reason to install ad blockers so that you don't

0:21:53.920 --> 0:21:57.480
<v Speaker 1>have that following you around. And then finally, ads can

0:21:57.560 --> 0:22:00.960
<v Speaker 1>sometimes be a vector from malware. We'll talk about that

0:22:01.160 --> 0:22:06.199
<v Speaker 1>specifically in just a little bit. So that's to me, like,

0:22:06.200 --> 0:22:07.840
<v Speaker 1>those are the reasons a lot of people give for

0:22:08.000 --> 0:22:11.680
<v Speaker 1>why they install ad blockers, and I think, you know, again,

0:22:11.760 --> 0:22:16.240
<v Speaker 1>to varying degrees, they're valid. And there's some interesting arguments

0:22:16.359 --> 0:22:24.200
<v Speaker 1>about why ad blockers shouldn't be condemned or outlawed, why

0:22:23.320 --> 0:22:27.760
<v Speaker 1>they they serve a purpose and content providers should not

0:22:28.000 --> 0:22:30.320
<v Speaker 1>make a big deal out of this. Now, the reason

0:22:30.440 --> 0:22:32.320
<v Speaker 1>we bring this up is that more and more content

0:22:32.400 --> 0:22:36.200
<v Speaker 1>providers are using means to detect when an ad blockers

0:22:36.200 --> 0:22:40.760
<v Speaker 1>in place, right, and you'll get a notification that says,

0:22:41.320 --> 0:22:45.560
<v Speaker 1>we see that you're using an ad blocking service, right,

0:22:45.760 --> 0:22:53.879
<v Speaker 1>And this notification from the website has a range of responses,

0:22:53.920 --> 0:22:58.159
<v Speaker 1>so you may see something that says we see you're

0:22:58.280 --> 0:23:00.680
<v Speaker 1>using an app blocker. We get it. That's are annoying,

0:23:01.040 --> 0:23:03.840
<v Speaker 1>but this is our business, right, this is how we

0:23:03.880 --> 0:23:09.680
<v Speaker 1>make money. To the furthest extreme, which which I think

0:23:09.680 --> 0:23:13.199
<v Speaker 1>we already alluded to Forbes, Yeah, where the website is

0:23:13.200 --> 0:23:17.440
<v Speaker 1>crippled or restricted right unless you turn off an app

0:23:17.440 --> 0:23:20.159
<v Speaker 1>block And I get it again, we work for a

0:23:20.160 --> 0:23:25.600
<v Speaker 1>company that makes money through advertising, and I get the

0:23:25.640 --> 0:23:28.720
<v Speaker 1>need to say, look, I got to protect my business.

0:23:28.880 --> 0:23:32.960
<v Speaker 1>I can't just let people quote unquote steal stuff, right,

0:23:33.000 --> 0:23:35.840
<v Speaker 1>I can't let people walk in take things, and there's

0:23:35.960 --> 0:23:38.480
<v Speaker 1>no means for me to generate revenue because then I

0:23:38.520 --> 0:23:40.679
<v Speaker 1>can't pay the people who work for me. If I

0:23:40.680 --> 0:23:42.199
<v Speaker 1>can't pay the people who work for me, I go

0:23:42.240 --> 0:23:45.440
<v Speaker 1>out of business. And then you don't have the content

0:23:45.480 --> 0:23:47.520
<v Speaker 1>in the first place. That is a valid argument, right,

0:23:47.640 --> 0:23:50.280
<v Speaker 1>that's valid to say. Look, I have to be able

0:23:50.280 --> 0:23:53.399
<v Speaker 1>to generate revenue in order to do the thing you want.

0:23:53.840 --> 0:23:59.160
<v Speaker 1>You came to me buster, you put in my address

0:23:59.200 --> 0:24:01.720
<v Speaker 1>in your little URL bar, or you did a search

0:24:01.800 --> 0:24:04.960
<v Speaker 1>and follow the link. So I have something you want,

0:24:05.320 --> 0:24:09.040
<v Speaker 1>but you want it for free, and I can't perpetually

0:24:09.080 --> 0:24:13.320
<v Speaker 1>give it away for free because then I can't pay

0:24:13.320 --> 0:24:16.479
<v Speaker 1>the rent, I can't buy food. We have to have

0:24:16.560 --> 0:24:19.520
<v Speaker 1>this exchange for this to work. I get that. But

0:24:19.640 --> 0:24:23.439
<v Speaker 1>some people say, listen, condemning the ad blockers is the

0:24:23.480 --> 0:24:26.600
<v Speaker 1>wrong way to go, And here is the reasoning. It

0:24:26.680 --> 0:24:30.040
<v Speaker 1>sounds a lot like the same reasons people say piracy

0:24:30.600 --> 0:24:35.680
<v Speaker 1>doesn't ultimately matter that much online. Yeah, okay, I'm scooting

0:24:35.720 --> 0:24:37.399
<v Speaker 1>to the edge of my Yeah. So here's the argument.

0:24:37.440 --> 0:24:40.560
<v Speaker 1>The argument is that the people who install ad blockers

0:24:41.400 --> 0:24:44.760
<v Speaker 1>are the people who would otherwise be ignoring your ads anyway,

0:24:44.840 --> 0:24:48.040
<v Speaker 1>oh a self selecting sample, Yeah, they would be. They

0:24:48.040 --> 0:24:50.280
<v Speaker 1>would be the ones that ads would not be effective

0:24:50.280 --> 0:24:52.760
<v Speaker 1>on them. They don't want the ads, they don't see

0:24:52.760 --> 0:24:56.399
<v Speaker 1>the ads. They're blocking the ads mainly because they just

0:24:56.440 --> 0:25:00.040
<v Speaker 1>don't even want the distraction there. So these are the

0:25:00.119 --> 0:25:04.600
<v Speaker 1>are lost revenue. They're never going their impressions don't matter.

0:25:04.760 --> 0:25:07.600
<v Speaker 1>They are never going to buy those diapers. Yes, and

0:25:07.680 --> 0:25:10.639
<v Speaker 1>so the argument is that if you factor in their impressions,

0:25:10.640 --> 0:25:13.479
<v Speaker 1>if you were to say, okay, no ad blockers, then

0:25:13.800 --> 0:25:17.280
<v Speaker 1>the people who figure out the rates for advertising, the

0:25:17.320 --> 0:25:20.240
<v Speaker 1>ones who say, here's how much it's worth to display

0:25:20.240 --> 0:25:22.679
<v Speaker 1>an ad on your site. If they say, well, you

0:25:22.720 --> 0:25:27.280
<v Speaker 1>don't allow ad blockers and you've got x x number

0:25:27.320 --> 0:25:31.160
<v Speaker 1>of visitors per month, we estimate that a certain percentage

0:25:31.160 --> 0:25:34.600
<v Speaker 1>of those, let's say thirty percent would normally use ad

0:25:34.600 --> 0:25:37.960
<v Speaker 1>blockers if you allowed it. That thirty percent is worthless

0:25:38.000 --> 0:25:43.320
<v Speaker 1>to us. So it dilutes the value of advertising on

0:25:43.440 --> 0:25:46.679
<v Speaker 1>your web page because you're forcing them to look at

0:25:46.720 --> 0:25:50.960
<v Speaker 1>something that doesn't work for them, which means it's a

0:25:51.040 --> 0:25:53.960
<v Speaker 1>lost cause. You can't count those numbers and say that's

0:25:53.960 --> 0:25:57.399
<v Speaker 1>a success. You can't say these this thirty percent of

0:25:57.440 --> 0:26:01.159
<v Speaker 1>people who saw your ad means that it's worth x

0:26:01.200 --> 0:26:06.200
<v Speaker 1>amount because they're worthless. And so to see the analog

0:26:06.320 --> 0:26:08.879
<v Speaker 1>in the piracy argument there, I assume it would be

0:26:08.960 --> 0:26:14.639
<v Speaker 1>the same thing that such a person who pirates torrents,

0:26:14.760 --> 0:26:19.200
<v Speaker 1>downloads illegally streams some sort of videos. Let's go with

0:26:19.320 --> 0:26:22.199
<v Speaker 1>Game of Thrones. Sure, okay, so someone who is stealing

0:26:22.280 --> 0:26:25.439
<v Speaker 1>Game of Thrones, which I believe still holds the record

0:26:25.560 --> 0:26:29.400
<v Speaker 1>for the most torrented. I'm pretty sure that every time

0:26:29.480 --> 0:26:32.639
<v Speaker 1>that a new season debuts that breaks the record. Yeah,

0:26:32.680 --> 0:26:38.359
<v Speaker 1>so people around the world are stealing the holy hack

0:26:38.400 --> 0:26:42.800
<v Speaker 1>out of this thing. Yeah, but would they have would

0:26:42.840 --> 0:26:47.320
<v Speaker 1>they have paid for an HBO subscription? Would they have

0:26:47.920 --> 0:26:50.840
<v Speaker 1>or HBO now right right? Would they have gone through

0:26:51.080 --> 0:26:54.600
<v Speaker 1>a regular channel anyway? And the answer is it's impossible

0:26:54.640 --> 0:26:58.040
<v Speaker 1>to say. But it appears that there are lots of

0:26:58.080 --> 0:27:01.919
<v Speaker 1>people out there who will pirates something. Uh. And the

0:27:02.000 --> 0:27:04.840
<v Speaker 1>really easy examples are the ones that like movies that

0:27:04.960 --> 0:27:09.280
<v Speaker 1>a lot of people aren't feeling very strongly about beforehand,

0:27:09.640 --> 0:27:13.240
<v Speaker 1>like like there was the Wolverine film Wolverine the Origins film,

0:27:13.840 --> 0:27:16.520
<v Speaker 1>and it was getting panned by critics, and it got

0:27:16.720 --> 0:27:20.240
<v Speaker 1>pirated like crazy, and then you had the studios say, hey,

0:27:20.280 --> 0:27:23.120
<v Speaker 1>you've stolen revenue from us, and the pirates said, we

0:27:23.119 --> 0:27:25.960
<v Speaker 1>weren't going to pay to see your movie at all.

0:27:26.320 --> 0:27:28.879
<v Speaker 1>So really the option was we steal your movie and

0:27:28.920 --> 0:27:33.560
<v Speaker 1>watch it, which, granted for you, stinks, or we don't

0:27:33.560 --> 0:27:35.720
<v Speaker 1>see the movie at all, but either way you don't

0:27:35.760 --> 0:27:41.240
<v Speaker 1>get any money, like right, So that's that's a I mean,

0:27:41.359 --> 0:27:44.040
<v Speaker 1>it's a weird argument to make saying like, well, you're

0:27:44.040 --> 0:27:47.480
<v Speaker 1>not losing revenue because you wouldn't have made it anyway.

0:27:47.600 --> 0:27:50.199
<v Speaker 1>You would not have made those sales, So saying that

0:27:50.240 --> 0:27:54.280
<v Speaker 1>the piracy cost you sales is disingenuous. But saying that

0:27:54.400 --> 0:27:57.600
<v Speaker 1>people are accessing your content without paying for it fairly,

0:27:57.800 --> 0:28:01.879
<v Speaker 1>that's a that's totally legitiment. That's a completely legitimate argument.

0:28:02.480 --> 0:28:06.320
<v Speaker 1>So it's a little bit of a perspective issue, right,

0:28:06.400 --> 0:28:09.800
<v Speaker 1>It depends on what you're arguing for. If you're saying

0:28:10.359 --> 0:28:13.560
<v Speaker 1>you're costing me because otherwise you would have bought this thing,

0:28:14.119 --> 0:28:17.440
<v Speaker 1>that may not hold true. But if you're saying you're

0:28:17.480 --> 0:28:20.760
<v Speaker 1>stealing something I made and really you should pay for it,

0:28:21.040 --> 0:28:24.919
<v Speaker 1>that's that's a different argument. So those are that's kind

0:28:24.960 --> 0:28:28.280
<v Speaker 1>of laying the groundwork for the rest of our conversation here.

0:28:28.359 --> 0:28:32.040
<v Speaker 1>Let's start with well, let's start with some just some thoughts,

0:28:32.080 --> 0:28:35.520
<v Speaker 1>Like when I talk about that targeted advertising we mentioned

0:28:35.520 --> 0:28:40.160
<v Speaker 1>the example, have you ever really looked into that at all?

0:28:40.200 --> 0:28:41.840
<v Speaker 1>First stuff they don't want you to know, or anything

0:28:41.840 --> 0:28:45.920
<v Speaker 1>related to that. Yes, yeah, the example of you you're

0:28:45.920 --> 0:28:49.040
<v Speaker 1>talking about the kid, right, yeah, predicting the birth. Yes,

0:28:49.120 --> 0:28:53.800
<v Speaker 1>we have looked at this in a couple of different ways,

0:28:53.960 --> 0:28:56.320
<v Speaker 1>and one of the one of the ways that we

0:28:56.400 --> 0:28:59.800
<v Speaker 1>looked into it most often would be the concerns of

0:29:00.720 --> 0:29:07.840
<v Speaker 1>big big data, big data, the information that people just

0:29:08.040 --> 0:29:12.480
<v Speaker 1>emanate or create through their passage online. Picture your average

0:29:13.000 --> 0:29:16.640
<v Speaker 1>day on the internet, like one of those old family

0:29:16.800 --> 0:29:20.960
<v Speaker 1>circus comic strips with the map and the little dotted line. Yeah,

0:29:21.560 --> 0:29:25.520
<v Speaker 1>those accumulated billy goes running around the neighbors exactly, God,

0:29:25.600 --> 0:29:27.600
<v Speaker 1>billy walk in a straight line, you know what I mean?

0:29:27.840 --> 0:29:31.960
<v Speaker 1>Come on, kid, right, But this is a good comparison

0:29:32.080 --> 0:29:39.720
<v Speaker 1>because those breadcrumbs, those accumulated dashes of our circuitous lines

0:29:40.240 --> 0:29:45.120
<v Speaker 1>in our day to day traffic, establish a precedent, establish

0:29:45.200 --> 0:29:53.040
<v Speaker 1>a pattern, and most people, most Internet users are astonished

0:29:53.360 --> 0:29:59.680
<v Speaker 1>when they see how accurate or how sophisticated the profile

0:29:59.720 --> 0:30:02.760
<v Speaker 1>pain of them can become. You know, you may say

0:30:03.240 --> 0:30:07.520
<v Speaker 1>I have a collection of different passwords. Right, you may

0:30:07.560 --> 0:30:11.680
<v Speaker 1>say you know you And I earlier did an episode

0:30:11.680 --> 0:30:15.760
<v Speaker 1>on whether it's possible to be anonymous on the Internet. Yeah,

0:30:15.800 --> 0:30:18.640
<v Speaker 1>and it is possible, but it is such a pain

0:30:18.720 --> 0:30:21.840
<v Speaker 1>in the key start, right, and the more activity you do,

0:30:21.880 --> 0:30:26.480
<v Speaker 1>the less possible it becomes. Exactly because while again, like

0:30:26.520 --> 0:30:28.560
<v Speaker 1>when I said, your name is the least important piece

0:30:28.600 --> 0:30:31.760
<v Speaker 1>of information about you, it really is. People don't need

0:30:31.800 --> 0:30:33.960
<v Speaker 1>to know your name to know who you are based

0:30:34.000 --> 0:30:36.520
<v Speaker 1>upon the things that are important to them, which is

0:30:36.560 --> 0:30:38.800
<v Speaker 1>why it is again I love that you use the

0:30:38.840 --> 0:30:43.240
<v Speaker 1>word disingenuous, which is it's disingenuous as well to say

0:30:43.280 --> 0:30:49.320
<v Speaker 1>this data is anonymous. Yeah, you know, yeah, because all

0:30:49.360 --> 0:30:52.640
<v Speaker 1>sorts of little data points point to who you are

0:30:52.720 --> 0:30:55.240
<v Speaker 1>as a person, even if it doesn't give you a

0:30:55.320 --> 0:30:58.680
<v Speaker 1>first and last name. Right. It's like saying these fingerprints

0:30:58.720 --> 0:31:03.400
<v Speaker 1>are anonymous, Yeah, there's still somebody's fingerprint, exactly. And the

0:31:03.480 --> 0:31:06.360
<v Speaker 1>stuff we leave behind it's kind of like a digital fingerprint,

0:31:06.520 --> 0:31:09.560
<v Speaker 1>and and some of that information might be stuff that

0:31:09.600 --> 0:31:12.440
<v Speaker 1>a lot of people know about us, like the Hamilton thing.

0:31:12.640 --> 0:31:15.000
<v Speaker 1>Ben clearly knows about it. Of course we talked about

0:31:15.000 --> 0:31:19.400
<v Speaker 1>it before a video. Yeah, but that's something that you know,

0:31:19.440 --> 0:31:21.920
<v Speaker 1>people know who know me, they know that I'm a

0:31:21.960 --> 0:31:24.400
<v Speaker 1>big fan of musicals. But then there may be other

0:31:24.520 --> 0:31:27.200
<v Speaker 1>stuff that you don't want people to know. Let's say

0:31:27.200 --> 0:31:31.440
<v Speaker 1>there's a let's say you have you or someone close

0:31:31.480 --> 0:31:34.800
<v Speaker 1>to you has a medical condition, right, right, and you

0:31:34.880 --> 0:31:39.520
<v Speaker 1>don't want people to you know, you don't want people

0:31:39.600 --> 0:31:42.960
<v Speaker 1>to know, for instance, that let's just say your partner

0:31:43.080 --> 0:31:49.120
<v Speaker 1>or your spouse is being tested for some sort of cancer. Right.

0:31:49.200 --> 0:31:54.000
<v Speaker 1>That's none of anyone else's business but me and my spouse. Right.

0:31:54.040 --> 0:31:57.680
<v Speaker 1>That's a that's an example that is perfectly cromulent in

0:31:57.680 --> 0:31:59.680
<v Speaker 1>this case, right. And I know it's an extreme one,

0:32:00.120 --> 0:32:02.840
<v Speaker 1>right right, But it's it's anything like that, right, anything

0:32:02.840 --> 0:32:06.760
<v Speaker 1>where it's like it's not that I'm ashamed of something,

0:32:06.760 --> 0:32:08.960
<v Speaker 1>that I've done something wrong, far from it. It's just

0:32:09.040 --> 0:32:11.200
<v Speaker 1>that it's a piece of information I don't want to

0:32:11.200 --> 0:32:13.840
<v Speaker 1>share with the rest of the world. Ben and I

0:32:13.840 --> 0:32:16.080
<v Speaker 1>will be back to chat a little bit more about

0:32:16.120 --> 0:32:20.320
<v Speaker 1>ads and the thorny situations around them after we come

0:32:20.360 --> 0:32:33.400
<v Speaker 1>back from this break. Our activities online can inadvertently, in

0:32:33.440 --> 0:32:37.760
<v Speaker 1>some cases give that information to third parties which may

0:32:37.920 --> 0:32:40.719
<v Speaker 1>use it in order to try and profit from it.

0:32:40.800 --> 0:32:45.640
<v Speaker 1>Not necessarily maliciously either. That's where the targeted advertising comes in,

0:32:45.680 --> 0:32:50.480
<v Speaker 1>and you get this targeted ad that is again not malicious,

0:32:50.560 --> 0:32:53.080
<v Speaker 1>it's necessarily we'll talk about malicious ads in a minute,

0:32:54.120 --> 0:32:58.200
<v Speaker 1>not malicious in intent, but it could have a negative

0:32:58.240 --> 0:33:02.400
<v Speaker 1>impact on your experience variance of being online, because then

0:33:02.440 --> 0:33:05.040
<v Speaker 1>you think I thought I was being careful. I thought

0:33:05.200 --> 0:33:08.640
<v Speaker 1>no one knew, but now someone knows. Now I logged

0:33:08.640 --> 0:33:12.040
<v Speaker 1>into Facebook after I was logged out of Facebook. By

0:33:12.040 --> 0:33:14.720
<v Speaker 1>the way, those are some pernicious cookies. Oh yeah, after

0:33:14.760 --> 0:33:19.000
<v Speaker 1>I was logged out of Facebook ostensibly and checked on

0:33:20.200 --> 0:33:23.440
<v Speaker 1>learned about the specific type of cancer my spouse might

0:33:23.520 --> 0:33:27.000
<v Speaker 1>have came back logged in, and now I see an

0:33:27.000 --> 0:33:29.720
<v Speaker 1>ad for a cancer clinic and hoping with cancer, And

0:33:29.800 --> 0:33:33.200
<v Speaker 1>that's self extrusive. That is offensive. Yeah, it's is to

0:33:33.280 --> 0:33:37.360
<v Speaker 1>a point where like that is not the direction that

0:33:37.480 --> 0:33:40.640
<v Speaker 1>I think a lot of people were thinking about when

0:33:40.680 --> 0:33:43.160
<v Speaker 1>they started thinking about the potential or targeted ads, Like,

0:33:43.320 --> 0:33:46.640
<v Speaker 1>absolutely not the ideal situation is that the ads you

0:33:46.680 --> 0:33:48.600
<v Speaker 1>see are the ones that are relevant to you in

0:33:48.680 --> 0:33:52.120
<v Speaker 1>your situation and ones that would be effective in getting

0:33:52.120 --> 0:33:55.760
<v Speaker 1>you to purchase a product or service. And because that's

0:33:55.800 --> 0:33:58.480
<v Speaker 1>ultimately what ads are for. Ads are there to inform

0:33:58.520 --> 0:34:01.200
<v Speaker 1>you and convince you you need this thing or service

0:34:01.280 --> 0:34:05.480
<v Speaker 1>or whatever it may be. And if it's done well,

0:34:05.800 --> 0:34:09.920
<v Speaker 1>then everyone's happy because we all get access to the

0:34:09.920 --> 0:34:13.120
<v Speaker 1>stuff we want, We see things that we want to purchase.

0:34:13.880 --> 0:34:17.560
<v Speaker 1>The advertisers succeed in what they're doing, their clients succeed,

0:34:18.000 --> 0:34:21.600
<v Speaker 1>everyone is happy. The problem is that that's a very

0:34:21.800 --> 0:34:24.920
<v Speaker 1>narrow band of the overall experience that people have had

0:34:24.920 --> 0:34:29.120
<v Speaker 1>with targeted advertising, and again has led to this realm

0:34:29.239 --> 0:34:33.359
<v Speaker 1>of this this culture where ad blockers are seen as

0:34:33.400 --> 0:34:39.360
<v Speaker 1>being a perfectly legitimate response to that. And it's funny

0:34:39.400 --> 0:34:42.400
<v Speaker 1>because you know, we've both talked about how we admitted

0:34:42.840 --> 0:34:49.000
<v Speaker 1>to using ad blockers. I was amazed at how many

0:34:49.200 --> 0:34:54.200
<v Speaker 1>articles I came across where they're written on websites that

0:34:54.320 --> 0:34:59.080
<v Speaker 1>have advertising by employees of that website, and the employees

0:34:59.080 --> 0:35:02.920
<v Speaker 1>are saying, yeah, I use ad blockers too, right, like

0:35:03.000 --> 0:35:05.040
<v Speaker 1>to the point where you're sitting there thinking like, wow,

0:35:05.800 --> 0:35:08.120
<v Speaker 1>this is pretty heavy stuff when you're seeing it from

0:35:08.200 --> 0:35:11.840
<v Speaker 1>other journalists. And in fact, there was an editor, Duncan Riley,

0:35:11.840 --> 0:35:16.080
<v Speaker 1>a publisher, in fact, Duncan Riley who wrote in Silicon

0:35:16.239 --> 0:35:20.640
<v Speaker 1>Angle dot com a piece that came out today, in fact,

0:35:21.160 --> 0:35:23.800
<v Speaker 1>April twenty nine is when we're recording this twenty sixteen,

0:35:24.320 --> 0:35:26.680
<v Speaker 1>and the title of the piece is confession of a

0:35:26.680 --> 0:35:29.560
<v Speaker 1>longtime publisher. I now use an AD blocker and I

0:35:29.640 --> 0:35:33.040
<v Speaker 1>like it. And the piece kind of lays out the

0:35:33.080 --> 0:35:35.040
<v Speaker 1>same sort of things we've been talking about already and

0:35:35.320 --> 0:35:39.600
<v Speaker 1>mentions that there's already a problem here. The big problem

0:35:39.760 --> 0:35:49.880
<v Speaker 1>is that advertising has become so obnoxious that it is counterproductive.

0:35:49.920 --> 0:35:52.240
<v Speaker 1>It is doing the opposite of what it is intended

0:35:52.280 --> 0:35:55.879
<v Speaker 1>to do. It is driving people away, not bringing people in. Right,

0:35:56.520 --> 0:36:01.760
<v Speaker 1>and to the point where people are looking at advertisement

0:36:02.000 --> 0:36:07.319
<v Speaker 1>not as a vast series of varying cases, but as

0:36:07.400 --> 0:36:11.880
<v Speaker 1>one monolithic thing. Yeah and yeah, well really it doesn't

0:36:11.960 --> 0:36:16.960
<v Speaker 1>take that many really bad experiences to paint with abroad

0:36:17.760 --> 0:36:21.120
<v Speaker 1>with broad strokes, right, because you get something like a

0:36:21.640 --> 0:36:26.640
<v Speaker 1>truly awful experience that's enough to convince people to say, well,

0:36:26.719 --> 0:36:29.200
<v Speaker 1>even for the ads that are not that bad, I'd

0:36:29.280 --> 0:36:31.400
<v Speaker 1>rather go ahead and use an ad blocker to avoid

0:36:31.440 --> 0:36:33.200
<v Speaker 1>the ones that are that bad, even if I only

0:36:33.280 --> 0:36:37.240
<v Speaker 1>encounter those rarely. And part of the problem, there is

0:36:37.760 --> 0:36:41.840
<v Speaker 1>a question of evolution and learning curve because a lot

0:36:41.920 --> 0:36:47.360
<v Speaker 1>of targeted advertising functions in an automated fashion. Yeah, yeah, no,

0:36:47.480 --> 0:36:51.960
<v Speaker 1>there's no person there to apply human compassion and judgment.

0:36:52.040 --> 0:36:56.840
<v Speaker 1>There's no one. There's no one saying, Johnna constricted in day.

0:36:57.280 --> 0:37:01.000
<v Speaker 1>I feel like it's time for some diapers, right right, Yeah,

0:37:01.040 --> 0:37:04.600
<v Speaker 1>there's no diaper's buttons behind the scenes. I wish there were.

0:37:05.400 --> 0:37:07.440
<v Speaker 1>It would be hilarious to see, like there's just some

0:37:07.440 --> 0:37:11.600
<v Speaker 1>some mischievous, impish person sitting behind the scenes with a

0:37:11.640 --> 0:37:14.680
<v Speaker 1>massive panel of buttons, and different buttons for different things,

0:37:14.719 --> 0:37:21.120
<v Speaker 1>ones like one's like cheaper razor blades. Right, Jonathan, you've

0:37:21.160 --> 0:37:25.200
<v Speaker 1>been shifting in your seat. Here's an adverstool softener. I think,

0:37:25.680 --> 0:37:27.960
<v Speaker 1>what the heck is going on? Well, well, gaing him

0:37:28.000 --> 0:37:32.040
<v Speaker 1>up to an eye poop. That's right, we'll be pitching

0:37:32.040 --> 0:37:35.400
<v Speaker 1>that later. So. One of the other things that Duncan

0:37:35.520 --> 0:37:38.120
<v Speaker 1>Riley pointed out in this piece that I thought was interesting.

0:37:38.160 --> 0:37:43.319
<v Speaker 1>He said that the other big push in online advertising

0:37:43.400 --> 0:37:45.640
<v Speaker 1>right now, apart from video ads, which I mean that

0:37:45.840 --> 0:37:48.479
<v Speaker 1>because a mobile, the mobile experienced video ads has become

0:37:48.480 --> 0:37:53.520
<v Speaker 1>a big thing, right the other skip this ad in five, Yeah, exactly,

0:37:53.640 --> 0:37:57.400
<v Speaker 1>the big The big one is um native advertising, which

0:37:58.200 --> 0:38:00.520
<v Speaker 1>to you guys out there may not mean very much.

0:38:00.800 --> 0:38:05.600
<v Speaker 1>To people in our position, it means our worst nightmare.

0:38:05.719 --> 0:38:08.520
<v Speaker 1>So what is native advertising for people who are not

0:38:08.680 --> 0:38:11.040
<v Speaker 1>Because that's a little bit of an inside baseball term.

0:38:11.320 --> 0:38:15.160
<v Speaker 1>Native advertising is when you get paid by a company

0:38:15.239 --> 0:38:18.880
<v Speaker 1>to produce a specific piece of content, typically one that

0:38:18.960 --> 0:38:23.400
<v Speaker 1>supports that company's products, also known as advertorial. Yes, and

0:38:23.800 --> 0:38:29.200
<v Speaker 1>a lot of if you do it really really well,

0:38:29.800 --> 0:38:32.200
<v Speaker 1>which is very hard to do. But if you do

0:38:32.280 --> 0:38:35.480
<v Speaker 1>it really really well, it can still be informative, it

0:38:35.480 --> 0:38:37.600
<v Speaker 1>can still be entertaining, and it can still do the

0:38:37.600 --> 0:38:42.000
<v Speaker 1>purpose of advertising whatever the product or services without it

0:38:42.080 --> 0:38:45.120
<v Speaker 1>feeling absolutely creepy on the part of the person who

0:38:45.160 --> 0:38:46.880
<v Speaker 1>had to write it. But it is really hard to

0:38:46.920 --> 0:38:51.360
<v Speaker 1>do that. Yeah, it can feel creepy for the people

0:38:51.520 --> 0:38:58.560
<v Speaker 1>creating this, because native advertising can put someone in an

0:38:58.560 --> 0:39:04.520
<v Speaker 1>ethical dilemma. Yes, wherein for instance, let's say Jonathan and

0:39:04.640 --> 0:39:10.799
<v Speaker 1>I have a have a show wherein we are going

0:39:10.880 --> 0:39:17.000
<v Speaker 1>to do a tech stuff about the technology behind strip mining,

0:39:17.360 --> 0:39:20.960
<v Speaker 1>all right, what I mean? Yeah, And while we're exploring that,

0:39:21.200 --> 0:39:25.839
<v Speaker 1>naturally you and I would say, well, here are some

0:39:25.880 --> 0:39:28.200
<v Speaker 1>things you need to know about strip mining. Here. Here's

0:39:28.239 --> 0:39:31.279
<v Speaker 1>like the environmental impact of strip mining. Right, here's the

0:39:31.360 --> 0:39:34.960
<v Speaker 1>historical significance, the political battles that have happened over strip mining.

0:39:35.320 --> 0:39:38.120
<v Speaker 1>Here's how it has affected people who live in areas

0:39:38.120 --> 0:39:41.760
<v Speaker 1>where strip mining happened. But if it were a piece

0:39:41.800 --> 0:39:45.360
<v Speaker 1>of native advertising where a mining company had paid for it,

0:39:45.400 --> 0:39:47.719
<v Speaker 1>and they said, all right, you can do pieces on it,

0:39:47.760 --> 0:39:49.839
<v Speaker 1>just don't mention any of those things, right right, and

0:39:49.880 --> 0:39:52.040
<v Speaker 1>don't call it strip mining. We have a new term.

0:39:52.080 --> 0:39:57.080
<v Speaker 1>We call it mineral hugs. Yeah, then that would be problematic.

0:39:57.120 --> 0:40:00.120
<v Speaker 1>And as as as Riley points out, he says that

0:40:02.680 --> 0:40:06.560
<v Speaker 1>you eventually end up with advertising pretending to be editorial.

0:40:06.640 --> 0:40:10.400
<v Speaker 1>He says, and that not only sucks if not labeled properly,

0:40:10.680 --> 0:40:15.719
<v Speaker 1>it's downright dishonest and constitutes deceiving your readers. And we

0:40:15.800 --> 0:40:18.279
<v Speaker 1>know you guys are smart, right, like the people who

0:40:18.320 --> 0:40:22.240
<v Speaker 1>are in the writer and editorial departments. We know you're smart.

0:40:22.360 --> 0:40:26.120
<v Speaker 1>We know that you can tell when something is something

0:40:26.239 --> 0:40:30.560
<v Speaker 1>is like that, oh buddy, yeah, anyone on the Internet,

0:40:31.040 --> 0:40:34.919
<v Speaker 1>although you'll hear all these stereotypes of people being credulous

0:40:35.080 --> 0:40:38.680
<v Speaker 1>in general. Yeah, more so than a radio or television audience.

0:40:38.719 --> 0:40:42.080
<v Speaker 1>People who listen to podcasts, people who go online for

0:40:42.360 --> 0:40:48.239
<v Speaker 1>their news or entertainment are very, very aware of this.

0:40:48.360 --> 0:40:51.640
<v Speaker 1>They can sense, they can like they're like Matt Murdoch, Well,

0:40:51.680 --> 0:40:53.839
<v Speaker 1>for one thing, one thing, we've been sold to all

0:40:53.880 --> 0:40:57.080
<v Speaker 1>our lives. We in America, we have grown up in

0:40:57.120 --> 0:41:02.560
<v Speaker 1>a culture of advertising and selling, and after a while,

0:41:02.600 --> 0:41:07.520
<v Speaker 1>you get good at recognizing it. Right. So that's that

0:41:07.520 --> 0:41:10.000
<v Speaker 1>That's an argument that often comes up when it when

0:41:10.040 --> 0:41:13.520
<v Speaker 1>it gets down to sales versus editorial, which not doesn't

0:41:13.520 --> 0:41:16.960
<v Speaker 1>happen that frequently, but it has happened. Then the editorial

0:41:16.960 --> 0:41:19.239
<v Speaker 1>will say, listen, this is a road we don't want

0:41:19.280 --> 0:41:21.640
<v Speaker 1>to go down because it is a bad experience for

0:41:21.719 --> 0:41:25.200
<v Speaker 1>our audience. They recognize what it is right away. It

0:41:25.280 --> 0:41:27.200
<v Speaker 1>is very hard to do well, and it doesn't work

0:41:27.239 --> 0:41:30.160
<v Speaker 1>for the advertising right. It doesn't do anyone in any favors. Right.

0:41:30.400 --> 0:41:34.600
<v Speaker 1>It tells the audience we don't we don't we don't

0:41:34.680 --> 0:41:37.960
<v Speaker 1>value your intelligence. We don't think that you're smart enough

0:41:38.000 --> 0:41:40.400
<v Speaker 1>to realize that this is essentially an advertisement you're reading

0:41:41.080 --> 0:41:44.160
<v Speaker 1>um and audience ends up saying well, if you don't

0:41:44.239 --> 0:41:47.800
<v Speaker 1>value me, I don't value you, let alone the products

0:41:47.840 --> 0:41:50.719
<v Speaker 1>you're trying to sell. So I'm out and we know this,

0:41:51.239 --> 0:41:54.080
<v Speaker 1>and and so native advertising is one of those things

0:41:54.080 --> 0:41:58.640
<v Speaker 1>that again, if you do it very transparently and if

0:41:58.719 --> 0:42:01.839
<v Speaker 1>you are very careful, I think you can do it

0:42:01.920 --> 0:42:05.800
<v Speaker 1>well if you have a separation of I guess a

0:42:05.880 --> 0:42:08.799
<v Speaker 1>separation church and state in a way. Yeah, that's a

0:42:08.800 --> 0:42:12.680
<v Speaker 1>phrase that we've used before wherein so let's say, just

0:42:12.840 --> 0:42:16.120
<v Speaker 1>for an example, let's say, ladies and gentlemen, that Jonathan

0:42:16.880 --> 0:42:22.319
<v Speaker 1>does a show for just your average everyday podcast, right

0:42:22.440 --> 0:42:25.759
<v Speaker 1>it's tech Stuff. Does a tech Stuff episode is approached

0:42:26.520 --> 0:42:29.360
<v Speaker 1>by someone who wants them to do some native advertising

0:42:29.560 --> 0:42:33.680
<v Speaker 1>for let's see a cell phone? Sure, right, yeah, those

0:42:33.680 --> 0:42:40.840
<v Speaker 1>are popular. And then Jonathan, with the editorial oversight, would say, well,

0:42:40.880 --> 0:42:44.360
<v Speaker 1>if we do this, I want it to be clear,

0:42:44.840 --> 0:42:48.600
<v Speaker 1>this is brought to you by right, you know whomever, right,

0:42:48.680 --> 0:42:50.799
<v Speaker 1>and just say like so, people who listen to it

0:42:50.840 --> 0:42:52.800
<v Speaker 1>from the very beginning, they know what they're getting into

0:42:53.239 --> 0:42:56.680
<v Speaker 1>and that they trust me to give them information that

0:42:57.000 --> 0:43:01.440
<v Speaker 1>is that is honest. It may be that due to

0:43:01.480 --> 0:43:03.920
<v Speaker 1>that agreement, there's certain things I'm not allowed to talk

0:43:04.000 --> 0:43:07.280
<v Speaker 1>about for whatever reason. But as long as I'm completely

0:43:07.320 --> 0:43:11.440
<v Speaker 1>honest upfront and just say, you know, this is this

0:43:11.520 --> 0:43:13.239
<v Speaker 1>episode is brought to you by so and so, we're

0:43:13.239 --> 0:43:15.960
<v Speaker 1>going to talk about their product today. Here's what I

0:43:16.000 --> 0:43:20.600
<v Speaker 1>have to say about it. That's that's okay. It's even

0:43:20.680 --> 0:43:23.680
<v Speaker 1>better if they give you full editorial control where you

0:43:23.719 --> 0:43:27.240
<v Speaker 1>can like you can say, like, can I say things

0:43:27.320 --> 0:43:29.680
<v Speaker 1>that may be a little critical of the product, as

0:43:29.719 --> 0:43:32.520
<v Speaker 1>long as I'm being fair, like I'm not attacking, but

0:43:32.680 --> 0:43:36.000
<v Speaker 1>I'm bringing up concerns people have had because if I

0:43:36.040 --> 0:43:40.120
<v Speaker 1>don't do it, my listeners well being objective, being at

0:43:40.120 --> 0:43:44.400
<v Speaker 1>the forefront of this. What I love about the line

0:43:44.440 --> 0:43:49.920
<v Speaker 1>of argument we're looking at here is that the editor

0:43:49.920 --> 0:43:54.640
<v Speaker 1>the publishing question is absolutely correct. It's a new it's

0:43:54.880 --> 0:44:00.360
<v Speaker 1>a more evolved form of targeted advertising, because then the

0:44:00.480 --> 0:44:06.239
<v Speaker 1>target becomes not just someone who looked at someone who

0:44:06.320 --> 0:44:10.959
<v Speaker 1>googled something three times in the past week. It becomes

0:44:11.120 --> 0:44:15.759
<v Speaker 1>any audience member that trusts you yes and that, and

0:44:15.840 --> 0:44:20.040
<v Speaker 1>then all of a sudden that there's this prepackaged demographic

0:44:20.239 --> 0:44:25.560
<v Speaker 1>assuming that you have any you know, perceived integrity and reputation,

0:44:26.080 --> 0:44:31.319
<v Speaker 1>then absolutely no, your reputation precedes you. Yeah, I'd like

0:44:31.400 --> 0:44:35.640
<v Speaker 1>to think that people believe I have integrity. If you

0:44:35.760 --> 0:44:39.680
<v Speaker 1>do not think I have integrity, please feel free to

0:44:39.920 --> 0:44:42.240
<v Speaker 1>feel free to send an email to stuff you should

0:44:42.280 --> 0:44:46.560
<v Speaker 1>know with this, with this targeting stuff, as you said,

0:44:46.680 --> 0:44:50.120
<v Speaker 1>it is difficult to do, it can be done, it

0:44:50.160 --> 0:44:54.480
<v Speaker 1>can be done well. For example, the Daily Show under

0:44:54.600 --> 0:44:59.560
<v Speaker 1>John Stewart's regime. Yeah, under John Stewart's run on the show,

0:45:00.440 --> 0:45:03.680
<v Speaker 1>they had Arby's as a sponsor, right, And what was

0:45:03.760 --> 0:45:06.840
<v Speaker 1>hilarious about it is every time they brought up Arby's

0:45:07.120 --> 0:45:11.200
<v Speaker 1>they talked massive amounts of trash about Arby's. Yeah, but

0:45:11.400 --> 0:45:15.600
<v Speaker 1>but to the point where Arby's got the joke. Yeah,

0:45:15.640 --> 0:45:19.759
<v Speaker 1>and they incorporated the joke themselves. On his last episode,

0:45:20.280 --> 0:45:22.680
<v Speaker 1>there was like a statement from arby saying we'll miss

0:45:22.719 --> 0:45:25.960
<v Speaker 1>you John. And I just thought like that's amazing, Like,

0:45:26.040 --> 0:45:29.319
<v Speaker 1>how many companies do you know that are that saving Yeah,

0:45:29.320 --> 0:45:34.480
<v Speaker 1>that would say like, look, this is this they're having fun.

0:45:35.200 --> 0:45:39.400
<v Speaker 1>They're not really trying to damage our brand. That's not

0:45:39.400 --> 0:45:42.920
<v Speaker 1>what it's really about. Let's just have fun too. I mean,

0:45:42.920 --> 0:45:45.680
<v Speaker 1>that's a hard decision to make because you could. If

0:45:45.680 --> 0:45:48.560
<v Speaker 1>you feel your brand is under attack, right, then you

0:45:48.560 --> 0:45:50.520
<v Speaker 1>know you want to go on the offense as soon

0:45:50.560 --> 0:45:53.000
<v Speaker 1>as possible. Right. So that's the reason why a certain

0:45:53.120 --> 0:45:57.880
<v Speaker 1>bombastic cable provider hasn't just gone the whole nine yards

0:45:57.960 --> 0:46:00.440
<v Speaker 1>yet and use the monopoly man in Darth Bay as

0:46:00.440 --> 0:46:06.440
<v Speaker 1>their sponsored right. Yeah. I hope you enjoyed that conversation

0:46:06.480 --> 0:46:08.880
<v Speaker 1>about the problem with ads, because we're going to continue

0:46:08.880 --> 0:46:11.920
<v Speaker 1>it next week because this is a two parter. But yeah,

0:46:12.040 --> 0:46:14.640
<v Speaker 1>Ben and I ended up talking a lot about that

0:46:14.680 --> 0:46:18.160
<v Speaker 1>back in twenty sixteen, and clearly we could have a

0:46:18.200 --> 0:46:22.000
<v Speaker 1>whole new conversation that's twice as long if we were

0:46:22.040 --> 0:46:24.160
<v Speaker 1>to have it today. And maybe I will see if

0:46:24.160 --> 0:46:25.520
<v Speaker 1>I can get him back on the show to talk

0:46:25.560 --> 0:46:29.080
<v Speaker 1>about this again. It's I mean, he is a busy dude,

0:46:29.160 --> 0:46:32.560
<v Speaker 1>like I'm busy, But man, I don't know how Ben

0:46:32.600 --> 0:46:35.719
<v Speaker 1>gets everything done because that guy, he works on so

0:46:35.760 --> 0:46:41.280
<v Speaker 1>many shows and it's just he's tireless, and it's it's

0:46:41.320 --> 0:46:44.840
<v Speaker 1>inspiring and intimidating. If you have suggestions for topics I

0:46:44.840 --> 0:46:48.080
<v Speaker 1>should cover in future episodes of Tech Stuff, please reach out.

0:46:48.200 --> 0:46:50.400
<v Speaker 1>You can download the iHeartRadio app if you want to

0:46:50.920 --> 0:46:53.320
<v Speaker 1>it's free to download, free to use. You can navigate

0:46:53.320 --> 0:46:55.560
<v Speaker 1>over to tech Stuff using a little search field, and

0:46:55.640 --> 0:46:58.239
<v Speaker 1>there you will see there's a little microphone icon. If

0:46:58.239 --> 0:46:59.759
<v Speaker 1>you click on that, you can leave me a voice

0:46:59.800 --> 0:47:01.799
<v Speaker 1>means and chip to thirty seconds in length. Let me

0:47:01.840 --> 0:47:04.520
<v Speaker 1>know what you would like to hear, or if you prefer,

0:47:04.920 --> 0:47:08.600
<v Speaker 1>you can tweet me. The handle that we use for

0:47:08.640 --> 0:47:11.880
<v Speaker 1>the show is tech Stuff HSW. Let me know what

0:47:12.040 --> 0:47:14.560
<v Speaker 1>I should cover in future episodes of tech Stuff and

0:47:14.640 --> 0:47:23.680
<v Speaker 1>I will talk to you again and really soon. Tech

0:47:23.760 --> 0:47:28.120
<v Speaker 1>Stuff is an iHeartRadio production. For more podcasts from iHeartRadio,

0:47:28.520 --> 0:47:32.200
<v Speaker 1>visit the iHeartRadio app, Apple Podcasts, or wherever you listen

0:47:32.239 --> 0:47:33.280
<v Speaker 1>to your favorite shows.