1 00:00:00,080 --> 00:00:02,640 Speaker 1: Al Kelly, the executive chairman of Visa. As you mentioned out, 2 00:00:02,960 --> 00:00:05,040 Speaker 1: thank you so much for being here. Visa is also 3 00:00:05,080 --> 00:00:08,560 Speaker 1: doubling down with a one billion dollar commitment to transform 4 00:00:08,800 --> 00:00:11,720 Speaker 1: this continent. Talk about that and why it's so important 5 00:00:11,720 --> 00:00:12,360 Speaker 1: to you, well. 6 00:00:12,280 --> 00:00:13,320 Speaker 2: Jennifer, good to be with you. 7 00:00:13,920 --> 00:00:16,360 Speaker 3: I think this is one of the most exciting places 8 00:00:16,400 --> 00:00:18,880 Speaker 3: in the world and by twenty fifty youre going to 9 00:00:18,920 --> 00:00:22,319 Speaker 3: be two point five billion people and it has made 10 00:00:22,440 --> 00:00:25,640 Speaker 3: so much progress, but yet there's so much opportunity ahead 11 00:00:25,640 --> 00:00:29,200 Speaker 3: of us, and so we have We're looking to expand 12 00:00:29,200 --> 00:00:31,920 Speaker 3: our operations here. We're looking to extend the amount of 13 00:00:31,920 --> 00:00:34,800 Speaker 3: innovation we bring to the marketplace. We want to increase 14 00:00:34,800 --> 00:00:37,320 Speaker 3: the collaboration that we have with so many different players 15 00:00:37,320 --> 00:00:41,760 Speaker 3: who play very intricate and important roles here in Africa. 16 00:00:42,520 --> 00:00:46,040 Speaker 3: Today we're announcing, as part of our investment, a new program, 17 00:00:46,560 --> 00:00:50,479 Speaker 3: Visa Fintech Accelerator, where we plan to work with forty 18 00:00:50,520 --> 00:00:55,200 Speaker 3: startups very closely, ultimately probably taking a third of them 19 00:00:55,240 --> 00:00:58,640 Speaker 3: and actually investing months worth of time and putting some 20 00:00:58,760 --> 00:01:01,680 Speaker 3: capital behind them. And we will do this for the 21 00:01:01,720 --> 00:01:04,560 Speaker 3: next five years to try to help bring more players 22 00:01:04,600 --> 00:01:07,119 Speaker 3: into the ecosystem that will help Africa grow. 23 00:01:07,400 --> 00:01:09,640 Speaker 1: How do you get around though some of the challenges 24 00:01:09,680 --> 00:01:12,080 Speaker 1: of the continent, and in particular I'm talking about the 25 00:01:12,160 --> 00:01:15,800 Speaker 1: reliance on cash and also the informal economy here. I mean, 26 00:01:15,840 --> 00:01:18,319 Speaker 1: how does that play into what it is that you're 27 00:01:18,319 --> 00:01:19,200 Speaker 1: trying to do well. 28 00:01:19,240 --> 00:01:22,200 Speaker 3: Much of the world has actually become much more digital 29 00:01:22,240 --> 00:01:24,600 Speaker 3: over the course of the last three years. It's probably 30 00:01:24,600 --> 00:01:28,240 Speaker 3: the silver lining of the pandemic and has happened here 31 00:01:28,240 --> 00:01:31,280 Speaker 3: in Africa as well. Clearly, Africa is still a heavy 32 00:01:31,319 --> 00:01:35,840 Speaker 3: cash society, but therein lies the opportunity and governments are 33 00:01:35,840 --> 00:01:39,760 Speaker 3: playing a very very important role in facilitating and trying 34 00:01:39,800 --> 00:01:43,800 Speaker 3: to accelerate and set an example relative to digitization. We're 35 00:01:43,800 --> 00:01:47,280 Speaker 3: doing a lot of projects with governments throughout Africa and 36 00:01:47,520 --> 00:01:51,840 Speaker 3: I just believe that there's a runway here to digitize 37 00:01:51,840 --> 00:01:53,920 Speaker 3: Africa at much greater levels over the course of the 38 00:01:54,000 --> 00:01:57,240 Speaker 3: next decade. And we know through several sources, including the 39 00:01:57,280 --> 00:02:00,760 Speaker 3: World Bank, that if you can increase digitization, GDP will 40 00:02:00,800 --> 00:02:01,960 Speaker 3: be boosted along the way. 41 00:02:02,480 --> 00:02:05,040 Speaker 1: I also want to talk to you about the US, 42 00:02:05,120 --> 00:02:09,079 Speaker 1: which is of course the headquarters of VISA, and specifically 43 00:02:09,120 --> 00:02:11,000 Speaker 1: about what we're hearing from a lot of executives that 44 00:02:11,040 --> 00:02:13,680 Speaker 1: potentially the US could avoid a recession, and that of 45 00:02:13,720 --> 00:02:17,040 Speaker 1: course plays into what consumers are feeling at this point 46 00:02:17,040 --> 00:02:19,960 Speaker 1: in time based on the data that VISA has, what's 47 00:02:20,000 --> 00:02:22,280 Speaker 1: your outlook, I mean, is the US on a better 48 00:02:22,320 --> 00:02:23,960 Speaker 1: trajectory than maybe we thought earlier. 49 00:02:24,240 --> 00:02:26,840 Speaker 3: Well, this consumer in the US has been incredibly resilient. 50 00:02:26,840 --> 00:02:29,320 Speaker 3: In fact, the consumer around the world's been incredibly resilient. 51 00:02:29,639 --> 00:02:32,080 Speaker 3: When we look at transaction levels, there were one hundred 52 00:02:32,080 --> 00:02:34,760 Speaker 3: and fifty percent of what they were in twenty nineteen. 53 00:02:34,840 --> 00:02:37,760 Speaker 3: When we look at e commerce excluding travel, it's one 54 00:02:37,800 --> 00:02:40,919 Speaker 3: hundred and seventy five percent of twenty nineteen, and. 55 00:02:40,919 --> 00:02:42,640 Speaker 2: Travel itself is coming back. 56 00:02:42,960 --> 00:02:45,560 Speaker 3: Cross border travel was one hundred and twenty nine percent 57 00:02:45,560 --> 00:02:48,680 Speaker 3: of twenty nineteen in December, one hundred and thirty four 58 00:02:48,760 --> 00:02:53,119 Speaker 3: in March, and one hundred and thirty nine percent last month. Clearly, 59 00:02:53,160 --> 00:02:57,040 Speaker 3: the consumer is doing some trading down for brands to generics. 60 00:02:57,200 --> 00:02:59,400 Speaker 3: They're spending though the same amount of more money, but 61 00:02:59,440 --> 00:03:03,600 Speaker 3: they're obviously spending more on non discretionary I'm sorry, non 62 00:03:03,639 --> 00:03:06,400 Speaker 3: discretionary items, and therefore some of the discretionary spending it 63 00:03:07,080 --> 00:03:10,600 Speaker 3: is probably suppressed a little bit, but I believe that. 64 00:03:11,440 --> 00:03:14,200 Speaker 3: I don't know if we avoid a recession, but we're 65 00:03:14,240 --> 00:03:15,880 Speaker 3: going to be on the edge. But if we have one, 66 00:03:15,919 --> 00:03:18,400 Speaker 3: it will be very narrow and very sure, not very deep. 67 00:03:18,720 --> 00:03:20,960 Speaker 1: So you' and that's your projection for the rest of 68 00:03:21,000 --> 00:03:22,720 Speaker 1: twenty twenty three or how long do you think that 69 00:03:22,800 --> 00:03:23,280 Speaker 1: might last? 70 00:03:23,320 --> 00:03:25,960 Speaker 3: Well, I think there's nothing on the horizon. I mean, 71 00:03:26,280 --> 00:03:28,560 Speaker 3: we're really not economists, but there's nothing on the horizon 72 00:03:28,600 --> 00:03:32,200 Speaker 3: that suggests any real change as we look out as 73 00:03:32,200 --> 00:03:32,839 Speaker 3: far as we can. 74 00:03:33,480 --> 00:03:35,360 Speaker 1: And also sticking with the US, I wanted to talk 75 00:03:35,360 --> 00:03:39,200 Speaker 1: about specifically what we're seeing from Senator Dick Durbin. He's 76 00:03:39,560 --> 00:03:43,000 Speaker 1: really talked about how Visa and your other competitors get 77 00:03:43,000 --> 00:03:45,480 Speaker 1: a bulk of their revenue from the fees that are 78 00:03:45,560 --> 00:03:48,400 Speaker 1: charged to consumers and to merchants. He's trying to pass 79 00:03:48,680 --> 00:03:51,720 Speaker 1: legislation yet again to rein in on that. Are you 80 00:03:51,800 --> 00:03:54,840 Speaker 1: concerned at all about this for the Visa company? 81 00:03:55,240 --> 00:03:58,400 Speaker 3: Well, first of all, these fees, these interchange fees, are 82 00:03:58,400 --> 00:04:01,640 Speaker 3: actually fees that go from merchants to the banks. We 83 00:04:01,720 --> 00:04:04,120 Speaker 3: only set the fees, We're not the recipient of the fees. 84 00:04:04,400 --> 00:04:07,480 Speaker 3: But I do think the legislation is quite flawed, and 85 00:04:07,600 --> 00:04:09,640 Speaker 3: particularly at a time like this when we talk about 86 00:04:09,680 --> 00:04:13,280 Speaker 3: things like the economy, the reality is competition is as 87 00:04:13,320 --> 00:04:15,440 Speaker 3: good and as robust as it's ever been. I've been 88 00:04:15,480 --> 00:04:19,120 Speaker 3: in payments for three and a half decades. This legislation 89 00:04:19,200 --> 00:04:22,360 Speaker 3: will end up reducing the amount of credit available to people, 90 00:04:22,440 --> 00:04:26,400 Speaker 3: It will take away rewards from consumers, it will potentially 91 00:04:26,480 --> 00:04:30,160 Speaker 3: increase fraud. There's many, many things that are problematic about 92 00:04:30,160 --> 00:04:32,240 Speaker 3: this bill. And if we look back and look at 93 00:04:32,279 --> 00:04:35,680 Speaker 3: the history in twenty ten, when Durbin went in on 94 00:04:35,760 --> 00:04:38,359 Speaker 3: debit cards, there was great promise of how great it 95 00:04:38,400 --> 00:04:39,480 Speaker 3: was going to be for the consumer. 96 00:04:39,680 --> 00:04:41,360 Speaker 2: But what happened the consumer. 97 00:04:41,040 --> 00:04:44,720 Speaker 3: Loss rewards on debit cards, free checking went away, and 98 00:04:44,760 --> 00:04:47,600 Speaker 3: the promise that merchants would pass along or any kind 99 00:04:47,640 --> 00:04:50,640 Speaker 3: of savings directly to consumers never bore itself out. So 100 00:04:50,640 --> 00:04:54,440 Speaker 3: we have an absolute air tight history case to look 101 00:04:54,480 --> 00:04:58,360 Speaker 3: at to say that this legislation is not ultimately very 102 00:04:58,440 --> 00:05:01,000 Speaker 3: very bad for consumers, and I actually don't think very 103 00:05:01,040 --> 00:05:01,840 Speaker 3: good for merchants. 104 00:05:01,880 --> 00:05:03,360 Speaker 1: Do you think it will fail then or do you 105 00:05:03,400 --> 00:05:05,880 Speaker 1: think he might be successful the secondary. 106 00:05:05,320 --> 00:05:06,840 Speaker 2: You know, I can't predict these things. 107 00:05:06,880 --> 00:05:08,760 Speaker 3: I can tell you that we will work hard at 108 00:05:08,760 --> 00:05:12,640 Speaker 3: making sure that we get the message out throughout the 109 00:05:12,680 --> 00:05:16,559 Speaker 3: House and the Senate as to our feelings on the bill. 110 00:05:17,839 --> 00:05:20,800 Speaker 3: I think there's a lot of Senators and House members 111 00:05:20,839 --> 00:05:22,720 Speaker 3: who sympathize with a lot of the arguments that I 112 00:05:22,839 --> 00:05:26,159 Speaker 3: just made. The Merchant Coalition tends to be quite organized. Unfortunately, 113 00:05:26,160 --> 00:05:28,520 Speaker 3: the consumers in the US don't necessarily know much about 114 00:05:28,560 --> 00:05:32,800 Speaker 3: this legislation, and therefore they're unaware. But I can tell you, 115 00:05:32,800 --> 00:05:34,200 Speaker 3: as I've said to many of them, if you have 116 00:05:34,240 --> 00:05:36,000 Speaker 3: a town hall with your folks and say would you 117 00:05:36,080 --> 00:05:39,560 Speaker 3: like less credit and less rewards and potentially more fraud, 118 00:05:39,760 --> 00:05:41,200 Speaker 3: You're not going to get a lot of people. 119 00:05:41,000 --> 00:05:42,400 Speaker 2: Cheering and putting their hands up. 120 00:05:42,440 --> 00:05:45,080 Speaker 3: So I think it's part of my job is to 121 00:05:45,120 --> 00:05:47,360 Speaker 3: make sure I'm not only representing the industry, but I'm 122 00:05:47,400 --> 00:05:50,360 Speaker 3: representing the consumers in the United States. 123 00:05:50,360 --> 00:05:51,919 Speaker 2: But we don't take anything for granted. 124 00:05:51,920 --> 00:05:55,040 Speaker 3: We'll work hard at making sure that our views relative 125 00:05:55,120 --> 00:06:01,320 Speaker 3: to this act are well expressed and had frequently expressed. 126 00:06:01,440 --> 00:06:04,120 Speaker 1: And let's just finish back on Africa's insistance. That is 127 00:06:04,120 --> 00:06:06,040 Speaker 1: where we are and what we're talking about here today. 128 00:06:06,320 --> 00:06:10,320 Speaker 1: What is your projection for the future African consumer, especially 129 00:06:10,320 --> 00:06:12,000 Speaker 1: as it pertains to what it is that you are 130 00:06:12,000 --> 00:06:13,320 Speaker 1: trying to do with Visa. 131 00:06:13,440 --> 00:06:15,359 Speaker 3: Well, I think so much of this comes down to 132 00:06:15,720 --> 00:06:18,880 Speaker 3: continuing to grow out the infrastructure, continue to have more 133 00:06:19,480 --> 00:06:23,640 Speaker 3: Africans have access to financial vehicles and financial and being 134 00:06:23,720 --> 00:06:26,960 Speaker 3: the financial mainstream, and then education is obviously very critical. 135 00:06:28,320 --> 00:06:30,080 Speaker 2: I think if we look at the progress that's. 136 00:06:29,920 --> 00:06:32,640 Speaker 3: Been made here in the last ten years, people have 137 00:06:32,680 --> 00:06:35,320 Speaker 3: access to the Internet has gone from nine percent to 138 00:06:35,480 --> 00:06:38,640 Speaker 3: forty percent. We project that there'll be six hundred and 139 00:06:38,680 --> 00:06:43,480 Speaker 3: fifty million smartphones by the end of twenty five. Yet 140 00:06:43,760 --> 00:06:46,159 Speaker 3: as much progress as has been made so citing that 141 00:06:46,200 --> 00:06:49,800 Speaker 3: Internet statistic, the reality is that the average country in 142 00:06:49,839 --> 00:06:51,560 Speaker 3: the world is at sixty two and a half percent 143 00:06:51,600 --> 00:06:53,359 Speaker 3: of people with internet access. 144 00:06:53,520 --> 00:06:56,080 Speaker 2: So I look at this as a nation that has 145 00:06:56,120 --> 00:06:59,360 Speaker 2: already proven or a fifty four nation. 146 00:06:59,400 --> 00:07:01,839 Speaker 3: It's a continent into fifty four nations that has already 147 00:07:01,839 --> 00:07:06,400 Speaker 3: proven that they can make great progress. And but that said, 148 00:07:06,480 --> 00:07:08,920 Speaker 3: I think there's even more to come than has happened 149 00:07:08,960 --> 00:07:11,840 Speaker 3: to date, and that's the reason why we're here and 150 00:07:11,880 --> 00:07:13,720 Speaker 3: why we're so excited about the continent. 151 00:07:14,160 --> 00:07:16,960 Speaker 1: Al Kelly, Executive Chairman a Visa, Al thank you so much. 152 00:07:17,000 --> 00:07:18,480 Speaker 1: For being here in Marrakesh with us,