WEBVTT - 022 Rich on Tech Radio Show - June 3, 2023 0:00:00.280 --> 0:00:03.040 Why you shouldn't store a bunch of money in those 0:00:03.160 --> 0:00:08.000 cash apps, what Ring did wrong and how they're moving forward, 0:00:08.920 --> 0:00:11.200 and why you might want to print your boarding pass 0:00:11.400 --> 0:00:15.280 or use your phone before you leave home. Plus your 0:00:15.400 --> 0:00:19.200 tech questions answered. What's going on. I'm Rich Demiro and 0:00:19.280 --> 0:00:21.599 this is rich on Tech, the show where I talk 0:00:21.640 --> 0:00:24.200 about the tech stuff I think you should know about. 0:00:24.640 --> 0:00:30.320 It's also the place where I answer your questions about technology. 0:00:30.680 --> 0:00:31.360 I'm the tech. 0:00:31.200 --> 0:00:35.519 Reporter at KTLA Channel five in Los Angeles. Welcome to 0:00:35.880 --> 0:00:39.200 the show. Let's check the notes here. This is show 0:00:39.320 --> 0:00:43.360 number twenty two. If this show is a baby, it 0:00:43.400 --> 0:00:48.400 would still be in diapers. Oh, I remember that that 0:00:48.560 --> 0:00:51.120 journey woo. That seems like forever ago for me. My 0:00:51.240 --> 0:00:53.519 kids are now eight and eleven, so that was a 0:00:53.520 --> 0:00:57.120 while back. Phone lines are open at triple eight Rich 0:00:57.240 --> 0:01:01.000 one oh one. That's eight eight eight seven four to 0:01:01.120 --> 0:01:05.000 two four one zero one. Give me a call if 0:01:05.040 --> 0:01:09.559 you have a question about technology. If you're shy, maybe 0:01:09.560 --> 0:01:12.920 you don't feel like calling me. Email is also open. 0:01:13.080 --> 0:01:18.920 You can send it to hello at richontech dot TV. Well, 0:01:18.920 --> 0:01:20.280 if you listen to this show a lot, you know 0:01:20.360 --> 0:01:24.320 I've really been into my movies lately. So my wife, actually, 0:01:24.360 --> 0:01:26.360 she's heard me talk about these movies so much that 0:01:26.400 --> 0:01:29.280 I'm seeing she made me sign her up for that 0:01:29.360 --> 0:01:32.319 like unlimited AMC pass, so now we both have it, 0:01:33.040 --> 0:01:36.119 and we went to the movies last night. One movie 0:01:36.160 --> 0:01:37.600 I did not get to see in the theater, but 0:01:37.640 --> 0:01:40.840 I did watch it at home and it was excellent, excellent, excellent. 0:01:41.400 --> 0:01:44.520 You have to watch this movie. Do not waste another 0:01:44.600 --> 0:01:47.000 minute of your life without seeing the movie. 0:01:47.440 --> 0:01:47.680 Air. 0:01:48.680 --> 0:01:51.960 This is the story of how and this really has 0:01:52.000 --> 0:01:54.240 nothing to do with tech. It was just so phenomenal. 0:01:55.040 --> 0:01:57.920 This is the story of how Air Jordan's came to 0:01:57.920 --> 0:02:00.960 be through Nike. And you might I'd say, Rich, I'm 0:02:01.000 --> 0:02:05.040 not into sports, Rich, I don't care about Nike. Rich, 0:02:05.320 --> 0:02:08.000 I don't watch movies. I don't care what the excuses 0:02:08.560 --> 0:02:11.400 stream this movie. It was in the theaters. It is 0:02:11.440 --> 0:02:14.119 on Amazon Prime, so if you have a Prime membership, 0:02:14.160 --> 0:02:19.160 it is free. It is inspiring, it's fun, it's nostalgic, 0:02:19.680 --> 0:02:23.679 it's a great story, and it forever changed the landscape 0:02:23.760 --> 0:02:26.240 of sports marketing. And again, you don't have to be 0:02:26.240 --> 0:02:28.960 in sports to enjoy this movie. It was just so good. 0:02:29.400 --> 0:02:32.520 Talk about a sleeper hit because I was telling people 0:02:32.560 --> 0:02:33.520 at work, did you see it? 0:02:33.560 --> 0:02:34.120 Did you see it? 0:02:34.160 --> 0:02:36.600 And some people saw it, some people didn't. I don't 0:02:36.600 --> 0:02:39.240 think the marketing around it was all that great. And 0:02:39.280 --> 0:02:41.799 as I sit and watch these movies on these streaming services, 0:02:41.840 --> 0:02:46.639 it amazes me that Amazon is making movies right. I mean, 0:02:46.639 --> 0:02:50.519 this was on Amazon Prime. How strange is it that Amazon, 0:02:50.560 --> 0:02:53.040 the company that has these trucks all over the country 0:02:53.080 --> 0:02:57.280 delivering products to people's homes, is in so many different businesses, 0:02:58.280 --> 0:03:00.520 as is Apple, as is Google. 0:03:00.720 --> 0:03:01.320 It's the same thing. 0:03:01.320 --> 0:03:04.120 When I watch an Apple show, I sort of just 0:03:04.360 --> 0:03:06.400 assume every product in the show is going to be 0:03:06.440 --> 0:03:09.120 Apple or Apple based or somehow an ad for Apple. 0:03:09.840 --> 0:03:13.840 And a little fun fact, the guy who runs Apple TV. 0:03:15.200 --> 0:03:17.560 I actually intern for him back in the day. It 0:03:17.600 --> 0:03:20.839 was one of my first internships ever, and I guess 0:03:20.919 --> 0:03:25.240 he did pretty well. I'm here, he's there. I'll never 0:03:25.280 --> 0:03:27.080 forget that we were with this show. Oh gosh, this 0:03:27.160 --> 0:03:29.520 is really dating me. The show that was popular when 0:03:30.240 --> 0:03:33.440 when I was an intern at Columbia TriStar which is 0:03:33.440 --> 0:03:37.280 now where the Amazon studios are, was Dawson's Creek, and 0:03:37.320 --> 0:03:40.040 so I would watch the dailies they call him and 0:03:40.040 --> 0:03:42.600 the dailies. If you're in LA, it's like every day 0:03:42.600 --> 0:03:44.840 they would send back all the video that they shot 0:03:44.880 --> 0:03:47.200 that day, so the powers that be could watch, like 0:03:47.240 --> 0:03:49.240 how things are going. And so I'd sit there and 0:03:49.280 --> 0:03:54.000 watch the dailies of Pace and what was his name, Dawson? 0:03:54.080 --> 0:03:58.440 I guess right, it was Dawson's Creek. Let's see what 0:03:58.480 --> 0:04:01.840 else is happening in my world today. Dog sitting. We've 0:04:01.840 --> 0:04:04.960 been dog sitting for the past week. My kids have 0:04:05.040 --> 0:04:08.960 wanted a dog forever and they finally got one, only 0:04:08.960 --> 0:04:13.160 for a week because the friends are off somewhere, and 0:04:13.200 --> 0:04:14.840 I was a little hesitant, but I said, you know what, 0:04:14.920 --> 0:04:16.760 let's just do it. We'll teach the kids a good lesson. 0:04:17.200 --> 0:04:19.280 And now, of course this dog has been fantastic, by 0:04:19.320 --> 0:04:21.360 the way, but now my kids want me to sign 0:04:21.440 --> 0:04:23.680 up for this Rover, which is like this. You know, 0:04:23.680 --> 0:04:26.560 it's kind of like Airbnb for dogs, and you sign 0:04:26.680 --> 0:04:28.760 up and you're a host and people just drop their 0:04:28.760 --> 0:04:31.080 dogs off to your house and you watch them and 0:04:31.120 --> 0:04:32.880 I'm looking and it's like, you know, you might make 0:04:32.960 --> 0:04:35.240 like fifty sixty bucks a night, depending on you know, 0:04:35.680 --> 0:04:38.000 how if you have like a nice bed for this dog. 0:04:38.120 --> 0:04:39.560 I don't know. I'm kind of into it. 0:04:39.960 --> 0:04:42.440 I feeling like it's some nice extra cash and it 0:04:42.440 --> 0:04:44.800 teaches the kids and it's all. It's brought us together 0:04:44.800 --> 0:04:47.080 as a family because we've had to walk around every night, 0:04:47.160 --> 0:04:49.240 like every night after dinner. It's I gotta take the 0:04:49.240 --> 0:04:50.839 dog on a walk, and the kids are like, sure. 0:04:50.680 --> 0:04:52.000 I want to walk them. I want to walk them. 0:04:52.480 --> 0:04:54.359 That's good news to me as a parent. 0:04:55.400 --> 0:04:57.920 We got the Apple event coming up next week, so 0:04:58.200 --> 0:05:01.960 this is a huge this it could be potentially huge 0:05:02.000 --> 0:05:07.000 and transformative. Apple event next week expected to unveil a 0:05:07.360 --> 0:05:12.159 virtual reality or augmented reality headset. Many have tried this 0:05:12.240 --> 0:05:15.160 in the past. No one has succeeded in a huge way. 0:05:15.600 --> 0:05:17.760 Although we'll talk in a little bit about what's in 0:05:17.800 --> 0:05:20.400 the market right now and what's coming soon, but you know, 0:05:20.440 --> 0:05:23.760 it's Apple, and when Apple does something, they somehow move 0:05:23.800 --> 0:05:30.280 mountains and they establish new standards. And that's probably what's 0:05:30.279 --> 0:05:33.880 gonna happen next week. So I'll be up there in Kuopertino. 0:05:34.160 --> 0:05:37.560 It's happening on Monday morning, and I can't go into 0:05:37.560 --> 0:05:41.280 too many details because I'm under so many like restrictions 0:05:41.320 --> 0:05:44.279 they call them NDAs where you can't really talk about 0:05:44.320 --> 0:05:48.880 what you know. But with Apple everything is secretive, and 0:05:48.960 --> 0:05:51.480 so even how they tell you what you're gonna do, 0:05:51.839 --> 0:05:53.359 they can't even tell you where you're gonna be at 0:05:53.400 --> 0:05:55.760 a certain time because that gives them, that gives you 0:05:55.800 --> 0:05:58.200 too much information. So all I know is that I 0:05:58.240 --> 0:06:00.640 will be up there for a couple of days and 0:06:01.800 --> 0:06:05.640 that's it, and it's the rest is a surprise. But 0:06:05.800 --> 0:06:09.719 I assume we will see some new hardware, definitely new software. 0:06:09.960 --> 0:06:11.680 We're going to find out what the next version of 0:06:11.720 --> 0:06:13.960 iOS is going to do, with the next version of 0:06:14.000 --> 0:06:16.080 the iPad operating system is going to do. They give 0:06:16.160 --> 0:06:18.200 us all the new features that are coming out, so 0:06:18.240 --> 0:06:21.360 that'll be exciting. And that's not all. In the next 0:06:21.360 --> 0:06:24.680 couple of months. This is the slide into the holidays. 0:06:25.320 --> 0:06:28.280 We've got a Samsung event coming up rumored. Of course, 0:06:28.320 --> 0:06:31.400 all this is rumored, but it kind of happens every 0:06:31.480 --> 0:06:34.280 year like clockwork. And the rumor is this Samsung event 0:06:34.360 --> 0:06:35.960 is going to be in South Korea this year. 0:06:36.080 --> 0:06:36.960 Usually they do their. 0:06:36.800 --> 0:06:40.359 Events in New York or San Francisco, but word on 0:06:40.400 --> 0:06:42.400 the street is that they may be going home to 0:06:42.480 --> 0:06:44.880 do this one. Now of course, you know I want 0:06:44.880 --> 0:06:48.760 to go there. So that's happening supposedly later this summer. 0:06:49.240 --> 0:06:52.560 One plus, they've got a foldable phone supposedly they're launching. 0:06:53.120 --> 0:06:56.200 That'll be interesting. Then we've got Apple again for the 0:06:56.240 --> 0:06:59.080 new iPhones iPhone fifteen later in the year, that usually 0:06:59.080 --> 0:07:02.840 happened September. And then we've got Google with their new 0:07:02.839 --> 0:07:05.960 Pixel phones that usually happens in October. And then that 0:07:06.000 --> 0:07:09.080 brings us into the tech slide, into the holidays, where 0:07:09.120 --> 0:07:12.160 we have to decide what's worth buying, what's not worth buying. 0:07:12.760 --> 0:07:14.600 And then, by the way, there might be another Amazon 0:07:14.640 --> 0:07:16.679 Prime Day in the middle of all that. So needless 0:07:16.720 --> 0:07:18.680 to say, I've got my work cut out for me 0:07:18.720 --> 0:07:21.040 in the next couple of months through the holidays, because 0:07:21.080 --> 0:07:23.240 there are going to be so many great products coming out, 0:07:23.600 --> 0:07:26.480 so many things to talk about, and so many foldable phones. 0:07:26.920 --> 0:07:29.160 It's so wild how foldable is now a thing. 0:07:30.960 --> 0:07:32.720 One other thing I was doing before I came to 0:07:32.760 --> 0:07:36.760 the show is backing up my backup of my photos. 0:07:36.840 --> 0:07:39.880 I know there's nothing sexy about doing backups, but let 0:07:39.960 --> 0:07:42.880 me tell you, I just have to remind you every 0:07:42.960 --> 0:07:46.160 so often. Please, if you have stuff in the Cloud, 0:07:46.800 --> 0:07:54.240 back your stuff up, back that photo up, because you 0:07:54.360 --> 0:07:57.640 don't want these things to go away. I'm telling you 0:07:57.800 --> 0:08:00.200 I've got I did it this morning. I did to 0:08:00.240 --> 0:08:03.480 take out a Google takeout of my photos in Google Photos. 0:08:03.480 --> 0:08:05.320 I'm not leaving Google Photos, but I just want a 0:08:05.320 --> 0:08:08.200 physical copy of them on a drive that's not Googles. 0:08:08.240 --> 0:08:11.600 I don't think Google's going away anytime soon, but you know, 0:08:11.640 --> 0:08:15.440 it's just peace and assurance that my photos are in 0:08:15.480 --> 0:08:18.360 a couple of different places, so I've got them backed up. 0:08:18.400 --> 0:08:21.240 If you have Amazon Prime, you can back up your 0:08:21.240 --> 0:08:24.560 photos for free, unlimited, as long as you keep paying 0:08:24.600 --> 0:08:24.800 for that. 0:08:24.920 --> 0:08:25.680 So that's a good way. 0:08:25.760 --> 0:08:27.480 Just put that on your phone, open it up every 0:08:27.480 --> 0:08:29.560 once in a while, let your photos back up to 0:08:29.720 --> 0:08:32.360 Amazon Photos. You don't even have to use the service. 0:08:32.520 --> 0:08:34.800 Just let your photos go there, so that way you 0:08:34.840 --> 0:08:36.640 know you don't lose them, just you don't have to 0:08:36.640 --> 0:08:38.800 think about it. It's just free if you have Amazon Prime, 0:08:38.880 --> 0:08:42.640 so do that. Otherwise, if you're using iCloud or using 0:08:42.679 --> 0:08:48.200 Google Photos or any other photo storage online. At some 0:08:48.320 --> 0:08:49.920 point during the year, you only really have to do 0:08:49.920 --> 0:08:51.840 this once a year. You could do it more if 0:08:51.880 --> 0:08:54.680 you want, but just download all those photos and back 0:08:54.679 --> 0:08:57.120 them up, and it's a big process. So for me personally, 0:08:57.440 --> 0:09:00.840 like I said, I got three point five perabytes? Did 0:09:00.880 --> 0:09:04.079 I say gigabytes earlier? Three point five terabytes? Now how 0:09:04.080 --> 0:09:07.720 long it takes to download that? It's seventy one individual 0:09:07.760 --> 0:09:11.040 files of fifty gigabytes each. Believe me, that is not 0:09:11.160 --> 0:09:13.600 something I feel like doing on my weekend, but yet 0:09:13.640 --> 0:09:17.120 here I found myself doing it on the weekend. Because 0:09:17.320 --> 0:09:19.800 you want to have that backup, so please do that, 0:09:20.640 --> 0:09:23.320 all right, that's my reminder, that's my preach. Coming up 0:09:23.320 --> 0:09:25.000 on the show, We've got a lot to talk about. 0:09:25.040 --> 0:09:27.959 I'm going to talk about the latest government warning about 0:09:27.960 --> 0:09:30.240 why you shouldn't store a bunch of money in those 0:09:30.320 --> 0:09:32.439 cash apps, you know, those payment apps that you use 0:09:32.520 --> 0:09:33.120 that we love. 0:09:33.559 --> 0:09:34.320 We've got some. 0:09:34.200 --> 0:09:38.200 Great guests this week. Nick Sutrich is going to join 0:09:38.280 --> 0:09:40.280 us from Android Central. He's going to talk about the 0:09:40.280 --> 0:09:45.319 current state of VR. Ross Borden he works for Matador Network. 0:09:45.360 --> 0:09:47.480 He is going to tell us about this new AI 0:09:47.600 --> 0:09:49.840 travel chatbot I've absolutely been loving. 0:09:50.160 --> 0:09:51.200 It's called guide Geek. 0:09:51.200 --> 0:09:52.400 I'm going to tell you how to set that up 0:09:52.440 --> 0:09:54.800 on your phone and make you travel like a local 0:09:54.840 --> 0:09:58.480 anywhere you go. And later Trig Watson. This is a 0:09:58.640 --> 0:10:03.079 tech magician. I know magic doesn't really translate on radio. 0:10:03.200 --> 0:10:06.080 We're gonna find out. He had a recent appearance on 0:10:06.120 --> 0:10:09.640 America's Got Talent. He's gonna tell us why and how 0:10:09.960 --> 0:10:12.360 he uses tech in his magic act. He is a 0:10:12.360 --> 0:10:15.320 great guy and he's always working. But first it is 0:10:15.360 --> 0:10:18.000 your turn. We're gonna have your calls and questions coming 0:10:18.080 --> 0:10:20.520 up next. If you haven't called in yet, give me 0:10:20.559 --> 0:10:22.920 a call. The phone lines are open. It's triple eight 0:10:23.240 --> 0:10:26.840 rich one oh one. That's eight eight eight seven four 0:10:26.880 --> 0:10:29.760 to two, four to one zero one. My name is 0:10:29.840 --> 0:10:33.040 Rich d'miro and you are doing something smart today. You 0:10:33.120 --> 0:10:45.240 are listening to rich on Tech. Welcome back to rich 0:10:45.320 --> 0:10:47.560 on Tech. My name is Rich DeMuro, hanging out with 0:10:47.640 --> 0:10:51.480 you talking technology at triple eight rich one oh one. 0:10:52.080 --> 0:10:55.120 That's eight eight eight seven four to two, four to 0:10:55.120 --> 0:10:59.480 one zero one. So much to talk about today. Just 0:10:59.520 --> 0:11:01.720 to remind me that I do keep very good notes 0:11:01.720 --> 0:11:04.720 about what I mentioned. It's all on the website. Just 0:11:04.760 --> 0:11:08.320 go to rich on Tech dot TV. Once you're there, 0:11:08.800 --> 0:11:12.040 just look for rich on Tech Radio show and this 0:11:12.200 --> 0:11:16.080 is show number twenty two. You click that and you 0:11:16.120 --> 0:11:19.160 will see as we go along. I've got all of 0:11:19.200 --> 0:11:22.800 the notes listed and links to everything I mentioned. All right, 0:11:22.840 --> 0:11:28.600 let's kick it off with Brian. Brian's in Morino Valley, California. Brian, 0:11:28.640 --> 0:11:29.400 you're on with Rich. 0:11:31.120 --> 0:11:31.280 Hi. 0:11:31.400 --> 0:11:34.200 I have a kind of just a basic question. I've 0:11:34.240 --> 0:11:38.400 got some PCs and a couple of tablets that I've 0:11:38.480 --> 0:11:41.600 used in the past that I cannot operate anymore. They're 0:11:41.640 --> 0:11:45.559 broken as far as I know, but I've been hesitant 0:11:45.640 --> 0:11:47.240 to get rid of them because I didn't know if 0:11:47.280 --> 0:11:51.760 somebody else could get hold of them and potentially resurrect 0:11:51.840 --> 0:11:55.760 some of my personal information and make me kind of 0:11:56.240 --> 0:12:00.400 a risk for I ten e. How do I safely 0:12:00.480 --> 0:12:05.240 get rid of this stuff without endangering my personal information 0:12:05.360 --> 0:12:06.880 that might be trapped in there? 0:12:07.360 --> 0:12:10.720 Good question? These are these are old devices that no 0:12:10.800 --> 0:12:11.760 longer power up. 0:12:13.640 --> 0:12:14.120 Correct? 0:12:14.600 --> 0:12:14.880 Okay? 0:12:14.920 --> 0:12:15.040 Core? 0:12:15.480 --> 0:12:17.520 All right, So a couple of things you want to 0:12:17.559 --> 0:12:20.640 do if you are getting rid of a computer or 0:12:20.679 --> 0:12:25.600 a tablet or anything the modern tablets and computers and phones, 0:12:25.720 --> 0:12:28.400 if you can turn them on, it's very simple. It's 0:12:28.559 --> 0:12:32.600 just a factory reset, and that is typically in the settings. 0:12:32.960 --> 0:12:37.040 It varies from device to device to device, but typically 0:12:37.320 --> 0:12:40.800 just you can Google factory reset and then device name, 0:12:41.559 --> 0:12:44.240 and you can do that and it will typically wipe 0:12:44.280 --> 0:12:47.320 everything clean if you want to. You can log out 0:12:47.360 --> 0:12:51.240 of certain services before you do that, like any Google 0:12:51.440 --> 0:12:54.640 or websites that you're logged into. But you don't necessarily 0:12:54.679 --> 0:12:57.120 have to, but you could. I mean I typically don't, 0:12:57.160 --> 0:12:58.959 but it's good to do that. I know how to 0:12:59.000 --> 0:13:01.040 clean it up after. So if you don't, maybe you 0:13:01.080 --> 0:13:03.040 want to log out now. When it comes to things 0:13:03.080 --> 0:13:06.160 that you cannot turn on, I went through this a 0:13:06.240 --> 0:13:09.400 while back. My boss gave me a computer. I think 0:13:09.440 --> 0:13:12.760 I told this story before. My boss gave me a computer, 0:13:13.080 --> 0:13:15.360 and he entrusted me with this computer. He said, Rich, 0:13:16.280 --> 0:13:18.920 I would like you to wipe this computer clean and 0:13:18.960 --> 0:13:20.720 get rid of it. And this computer, when you turned 0:13:20.720 --> 0:13:23.680 it on, had all of his personal information. And believe me, 0:13:24.000 --> 0:13:26.439 I was tempted you to look, but I didn't. I'm 0:13:26.480 --> 0:13:29.360 like a doctor, right, I respect your privacy, And so 0:13:29.760 --> 0:13:31.360 as much as I was tempted, I said, I'm not 0:13:31.360 --> 0:13:33.360 going to look at the spreadsheet that says here's how 0:13:33.440 --> 0:13:34.040 much money I make. 0:13:34.080 --> 0:13:36.480 No, I'm just kidding, but it was really tempting. 0:13:37.400 --> 0:13:39.280 So it took me a couple of months to figure 0:13:39.320 --> 0:13:42.000 it out because nothing I tried so many different ways. 0:13:42.360 --> 0:13:46.640 But with an older device, there is something called dban 0:13:47.320 --> 0:13:50.280 and this is a software free software that you can 0:13:50.320 --> 0:13:53.880 load up onto a flash drive or a CD if 0:13:53.880 --> 0:13:56.000 that will work, and you load it up and it 0:13:56.040 --> 0:13:58.440 will kind of wipe the computer clean, and so you 0:13:58.480 --> 0:14:00.760 can do that as well. Now that's a little bit 0:14:00.800 --> 0:14:03.960 more complicated. So if you're not very techy, you probably 0:14:04.000 --> 0:14:05.880 want to get a tech friend to help you with that, 0:14:06.280 --> 0:14:09.920 or you know, there are sometimes nice people in neighborhoods 0:14:09.960 --> 0:14:12.680 that will just help you with this. So if you, 0:14:12.679 --> 0:14:16.120 you know, call up your local repair clinic or computer specialist, 0:14:16.400 --> 0:14:17.439 they may be willing to. 0:14:17.400 --> 0:14:18.400 Help you do this. 0:14:18.840 --> 0:14:21.160 Now, you can also take these devices to a trusted 0:14:21.200 --> 0:14:26.800 recycling facility. Best Buy and Staples both say that even 0:14:26.840 --> 0:14:29.400 if you bring them a computer that has information on it, 0:14:29.480 --> 0:14:33.160 they will securely wipe that information for you. Now, if 0:14:33.160 --> 0:14:36.080 you're like me, you're probably not going to want to 0:14:36.160 --> 0:14:38.480 leave a lot of that to chance, but you might 0:14:38.520 --> 0:14:40.720 want to put some trust in the system, some faith 0:14:40.720 --> 0:14:42.560 in the system and hope that they will do that 0:14:42.600 --> 0:14:45.640 for you. The other thing you can do, Brian, and 0:14:45.720 --> 0:14:48.800 this is kind of like the bottom line thing you 0:14:48.880 --> 0:14:51.200 might be able to do with these devices is just 0:14:51.240 --> 0:14:54.040 pop out the hard drive. So if you've got a screwdriver, 0:14:54.240 --> 0:14:58.120 this a laptop or a desktop, you know, open up 0:14:58.120 --> 0:15:01.160 this thing and just find the hard drive I've disconnected, 0:15:01.560 --> 0:15:03.600 take out the screws. It's only a couple of screws, 0:15:03.920 --> 0:15:06.320 and then once you have that hard drive, just either 0:15:06.360 --> 0:15:07.920 hold on to it or you can bring it to 0:15:07.960 --> 0:15:11.600 a hard drive shredding facility. Many cities have those. I've 0:15:11.600 --> 0:15:14.640 actually seen this in person. It's very cool. They put 0:15:14.640 --> 0:15:16.960 these hard drives into a big machine. It's like it 0:15:17.000 --> 0:15:19.960 costs like ten bucks and they let you watch your 0:15:19.960 --> 0:15:24.440 hard drive get pulverized. And it's unbelievable how this thing 0:15:24.560 --> 0:15:27.880 just shreds this hard drive to pieces. And I'm telling you, 0:15:27.880 --> 0:15:30.440 if you do that, you'll know that your stuff is 0:15:30.480 --> 0:15:33.960 gone and everything's good. So those are kind of the 0:15:33.960 --> 0:15:36.640 ways to do it if you want to di wy 0:15:36.720 --> 0:15:38.880 the hard drive. And I can't say I've done this myself, 0:15:38.920 --> 0:15:41.040 although I have a few that I'm gonna try to 0:15:41.040 --> 0:15:43.800 do with my father in law. You can take a 0:15:43.800 --> 0:15:47.800 screwdriver through the soft side of the hard drive and 0:15:48.520 --> 0:15:51.320 drill a screw through it, and that should do it. 0:15:51.360 --> 0:15:53.520 But again, these are not things that you do if 0:15:53.520 --> 0:15:56.200 you're using a screw sorry, a screwdriver up drill for 0:15:56.240 --> 0:15:59.120 the first time. That's something if you're a little bit skilled, 0:15:59.160 --> 0:16:02.280 you've got a vice grip in your garage, you know 0:16:02.320 --> 0:16:04.520 how to do that kind of stuff. I'm not recommending 0:16:04.560 --> 0:16:07.120 that average person does that in your garage. Please do 0:16:07.200 --> 0:16:10.200 not hurt yourself trying to get rid of these hard drives. 0:16:10.720 --> 0:16:13.640 But those are the best ways I know of getting 0:16:13.720 --> 0:16:16.680 rid of the old devices. Either recycle, find someone to 0:16:16.720 --> 0:16:20.000 do it, or you can DIY. Great question, Brian, thanks 0:16:20.040 --> 0:16:23.600 for kicking us off today in Marino Valley. All right, 0:16:24.080 --> 0:16:27.960 let's talk about these payment to payment apps. There is 0:16:28.000 --> 0:16:33.840 a new warning from the Consumer Finance Protection Bureau, and 0:16:33.880 --> 0:16:37.120 they're basically saying that when you store money in these apps, 0:16:37.520 --> 0:16:39.320 and they mention a bunch of them, Okay, you know 0:16:39.360 --> 0:16:42.640 what they are, PayPal, Venmo, cash App, Apple pay. When 0:16:42.680 --> 0:16:45.920 you keep money in those apps, you don't know if 0:16:45.920 --> 0:16:51.160 that money is ensured by Federal deposit insurance. And so 0:16:51.360 --> 0:16:55.320 this was always my biggest issue with Venmo, that when 0:16:55.320 --> 0:16:56.960 you pay someone, let's say you have one hundred dollars 0:16:57.000 --> 0:16:59.280 in your Venmo account and you have to pay someone 0:16:59.280 --> 0:17:02.120 one hundred and fifty, they will take that full one 0:17:02.160 --> 0:17:04.919 hundred and fifty dollars fresh from your bank account, instead 0:17:04.960 --> 0:17:07.359 of taking the one hundred dollars from your account and 0:17:07.359 --> 0:17:10.240 then taking just fifty. I always thought that was really weird. 0:17:10.600 --> 0:17:13.720 Why do they do that. They do that because they 0:17:13.840 --> 0:17:18.120 earn interest on the money that you're keeping inside that account, 0:17:18.280 --> 0:17:20.919 and they make it tough for you to get rid 0:17:21.000 --> 0:17:24.760 of that money. They don't automatically sweep any money. So 0:17:24.800 --> 0:17:26.520 sometimes I'll log into my Venmo and be like, oh, 0:17:26.520 --> 0:17:28.040 I didn't realize I had like one hundred and ten 0:17:28.119 --> 0:17:30.760 dollars in there or something. But the bottom line of 0:17:30.800 --> 0:17:33.960 this entire article and warning that they put out I 0:17:33.960 --> 0:17:36.320 guess they call it the findings, is that you do 0:17:36.400 --> 0:17:38.639 not want to keep a large amount of money in 0:17:38.720 --> 0:17:42.560 these apps because if these apps ever went under, you 0:17:42.640 --> 0:17:44.040 may not get your money back. 0:17:44.400 --> 0:17:44.600 Now. 0:17:44.680 --> 0:17:46.359 I don't know a lot of people keeping, you know, 0:17:46.440 --> 0:17:49.439 ten thousand, twenty thousand dollars inside these apps. Maybe if 0:17:49.440 --> 0:17:52.000 you run a business, you do, but just be aware 0:17:52.000 --> 0:17:54.680 of that. Be aware that this is not a regular 0:17:54.760 --> 0:17:58.120 bank where your money is insured up to two hundred 0:17:58.160 --> 0:18:01.040 and fifty thousand dollars. Now, I don't think that Venmo 0:18:01.359 --> 0:18:04.720 or PayPal or Google Pay or Apple Pay are going 0:18:04.800 --> 0:18:08.000 to fail anytime soon, or the cash app. But I 0:18:08.040 --> 0:18:10.240 think it's just good to be aware of this stuff. 0:18:10.600 --> 0:18:13.280 That's the important part. So don't keep your money in there, 0:18:13.680 --> 0:18:15.680 and get it out of there as soon as you can. 0:18:16.200 --> 0:18:20.479 Rich on Tech more coming up right after this. Welcome 0:18:20.520 --> 0:18:23.520 back to rich on Tech. Rich DeMuro here hanging out 0:18:23.520 --> 0:18:27.280 with you talking technology at triple eight Rich one oh one. 0:18:27.880 --> 0:18:30.800 That's eight eight eight seven four to two, four to 0:18:31.000 --> 0:18:36.920 one zero one. Let's go to Kirk in Denver, Colorado. Kirk, 0:18:36.960 --> 0:18:38.840 you're on with Rich Rich. 0:18:38.840 --> 0:18:39.520 How are you to day? 0:18:39.720 --> 0:18:41.879 I am doing fantastic. How are you out there? 0:18:42.760 --> 0:18:43.200 And great? 0:18:43.240 --> 0:18:44.160 Thank you good? 0:18:45.400 --> 0:18:46.239 What can I help you with? 0:18:46.760 --> 0:18:48.560 But my question is on the air a few minutes 0:18:48.600 --> 0:18:50.800 ago you said you backed up your phones with a 0:18:50.960 --> 0:18:53.640 three point something to aerobyte system. 0:18:53.760 --> 0:18:56.000 Yeah, how the heck can I afford that? 0:18:56.080 --> 0:18:57.120 And how do I do that? 0:18:57.400 --> 0:18:57.640 Well? 0:18:57.680 --> 0:19:00.000 Okay, I said, I'm in the process of it, because 0:19:00.160 --> 0:19:04.520 it is a long process. I downloaded. So okay, Number one, 0:19:04.840 --> 0:19:08.560 I have my photos in Google Photos, and Google Photos 0:19:08.600 --> 0:19:11.680 does not make it very easy to sync to another. 0:19:12.840 --> 0:19:13.320 Service. 0:19:13.600 --> 0:19:15.480 So I mean you can, but you can sync to 0:19:15.600 --> 0:19:19.160 like one drive or Dropbox, but to get three point 0:19:19.200 --> 0:19:21.320 five terabytes on those services, it's going to cost you 0:19:21.359 --> 0:19:24.480 a lot of money. So what I did is I 0:19:24.600 --> 0:19:28.440 got a hard drive, a five terabyte hard drive, and 0:19:29.240 --> 0:19:31.480 that's how I'm doing it. And so you have to 0:19:31.480 --> 0:19:34.080 go to Google Takeout and you say I want to 0:19:34.080 --> 0:19:36.680 copy of all my data, and you just select your photos. 0:19:36.960 --> 0:19:39.040 It may take a day or twenty four hours for 0:19:39.119 --> 0:19:41.800 it to compile it, and then once you do, it'll 0:19:41.800 --> 0:19:44.600 send you an email. And I got seventy one individual 0:19:44.640 --> 0:19:47.760 download files of fifty gigs each, So now I'm in 0:19:47.800 --> 0:19:50.640 the process of downloading each one of those and then 0:19:50.680 --> 0:19:53.840 transferring them to that five terabyte hard drive. It is 0:19:53.880 --> 0:19:56.800 not a fast process. But the good news is once 0:19:56.840 --> 0:19:59.439 I have this done, I don't necessarily need to do 0:19:59.480 --> 0:20:02.080 it again another year, and I'll have all of my 0:20:02.160 --> 0:20:05.640 photos up from the beginning of time until now on 0:20:05.720 --> 0:20:08.880 that drive. And then next year maybe something better will 0:20:08.880 --> 0:20:11.800 come along, maybe a lot faster Internet, who knows. But 0:20:11.880 --> 0:20:13.840 that's the system I'm using, and it's gonna be a 0:20:13.840 --> 0:20:17.080 little different for every you know cloud provider you have, 0:20:17.240 --> 0:20:20.200 but that's what I'm doing and it's gonna be a while. 0:20:20.200 --> 0:20:22.440 I'll keep you posted because it's gonna take a long 0:20:22.440 --> 0:20:25.159 time for me to do this. All right, thanks so 0:20:25.240 --> 0:20:32.320 much for the question. Now let's talk about virtual reality. 0:20:34.600 --> 0:20:39.560 Nick Sutrich is the content producer for Android Central. Nick, 0:20:39.840 --> 0:20:40.920 thanks for joining me today. 0:20:41.840 --> 0:20:43.639 Hey Rich, how you doing? Thanks for having me on. 0:20:43.760 --> 0:20:45.040 I am doing fantastic. 0:20:45.080 --> 0:20:48.679 You cover VR for a living, so and I know 0:20:48.720 --> 0:20:50.720 you work for a website with Android in the name, 0:20:50.720 --> 0:20:53.080 But are you excited for this event next week to 0:20:53.080 --> 0:20:57.040 see what Apple might unveil when it comes to virtual reality? 0:20:57.480 --> 0:20:59.919 Definitely, really really looking forward to it. 0:21:00.359 --> 0:21:01.480 And why what do you think I mean? 0:21:01.480 --> 0:21:04.080 Because we have headsets kind of Let's first off talk 0:21:04.119 --> 0:21:06.920 about the state of VR right now. So we've got 0:21:06.960 --> 0:21:11.399 what's called virtual reality, augmented reality, mixed reality. Can you 0:21:11.440 --> 0:21:13.720 explain what all three of those are? 0:21:14.840 --> 0:21:15.119 Sure? 0:21:15.280 --> 0:21:15.520 Yep. 0:21:16.080 --> 0:21:20.000 So while some headsets can do both, these two things 0:21:20.000 --> 0:21:21.199 are actually very different. 0:21:21.480 --> 0:21:22.320 Surprisingly, right. 0:21:23.200 --> 0:21:26.400 VR is a way to replace the reality that you're 0:21:26.400 --> 0:21:27.399 in with a virtual one. 0:21:28.160 --> 0:21:30.320 It's something that puts you in the game instead of 0:21:30.400 --> 0:21:32.400 just staring at a screen across the room. 0:21:32.600 --> 0:21:35.399 So like if you're playing Minecraft in VR, you'd actually 0:21:35.440 --> 0:21:37.240 chop a tree with an axe to get wood, or 0:21:37.280 --> 0:21:39.479 swipe at an enemy with a sword to attack them 0:21:39.640 --> 0:21:44.240 instead of just pressing buttons on a controller. AR, or 0:21:44.359 --> 0:21:48.720 augmented reality, is a way to place virtual objects in 0:21:48.760 --> 0:21:52.119 the real world. This is usually something that only you 0:21:52.160 --> 0:21:54.439 can see because it's done with a pair of glasses, 0:21:54.520 --> 0:21:57.560 and those glasses usually have like a small screen lens 0:21:57.640 --> 0:22:01.600 or something with AR, Like you can do a home 0:22:01.640 --> 0:22:04.520 workout in your living room right and while you're doing that, 0:22:04.560 --> 0:22:06.600 you could see your trainer standing next to you, even 0:22:06.600 --> 0:22:10.000 though they're not physically there. But the difference here is 0:22:10.000 --> 0:22:13.240 that you'll also still see your living room during that time, 0:22:14.119 --> 0:22:15.840 so you're not gonna run into your couch or run 0:22:15.880 --> 0:22:18.080 into a wall or something like that, unlike VR, where 0:22:18.640 --> 0:22:21.040 your living room will be replaced with something else, like 0:22:21.080 --> 0:22:24.080 in the virtual room or something like that. So that 0:22:24.240 --> 0:22:27.639 that's kind of what separates those two. And then usually 0:22:27.640 --> 0:22:32.160 when you hear the term mixed reality, that's a little muddy, right, 0:22:32.240 --> 0:22:35.040 like sometimes it also means AR. Some of these terms 0:22:35.040 --> 0:22:38.480 are kind of funny normally, though, when you combine these 0:22:38.480 --> 0:22:40.120 two into one headset, it's called. 0:22:40.200 --> 0:22:44.040 XR oh and that's what Google and Samsung are working 0:22:44.080 --> 0:22:45.480 on too, right, they're calling it that. 0:22:46.640 --> 0:22:49.919 Yeah, and I've also heard that referred to for the 0:22:50.600 --> 0:22:51.720 assumed Apple headset. 0:22:51.760 --> 0:22:54.880 It's going to be announced probably Monday, right, right. 0:22:54.960 --> 0:22:58.840 And so okay, So what's going to be different about 0:22:58.840 --> 0:23:02.760 Apple's headset version is what we already have because we've 0:23:02.800 --> 0:23:06.440 seen adoption of this. We've seen that the Metaquest has 0:23:06.480 --> 0:23:09.639 sold pretty well, the PlayStation headsets have sold pretty well, 0:23:10.000 --> 0:23:12.399 but it feels like it hasn't taken off in a 0:23:12.600 --> 0:23:15.000 huge way. So why do you think that is and 0:23:15.040 --> 0:23:17.399 what do you think Apple do differently to make that happen? 0:23:18.640 --> 0:23:23.920 Okay, So I think like size, weight, and general convenience 0:23:24.000 --> 0:23:27.920 are probably the biggest holdups right now for really both 0:23:27.960 --> 0:23:31.520 of these. So you know, a VR headset has to 0:23:31.560 --> 0:23:33.959 cover your eyes to immerse you in a virtual world, 0:23:34.359 --> 0:23:36.960 but a ton of headsets are very heavy, and you know. 0:23:36.960 --> 0:23:38.800 They're still not comfortable over a long time. 0:23:39.800 --> 0:23:43.679 Meta actually just unveiled the Quest three and that starts 0:23:43.680 --> 0:23:48.040 to solve two of those problems, particularly the size and 0:23:48.080 --> 0:23:51.760 the convenience, And it's expected that Apples headset will do 0:23:51.840 --> 0:23:52.240 the same. 0:23:52.760 --> 0:23:55.760 I'm not sure about weight, but I know. 0:23:55.720 --> 0:23:58.920 There's also been been rumors that Apples headset will put 0:23:58.960 --> 0:24:01.200 the battery on your hip or somewhere else to kind 0:24:01.200 --> 0:24:03.879 of take some of that weight. And you know, in 0:24:04.000 --> 0:24:06.280 phones and a lot of devices like that, the battery 0:24:06.440 --> 0:24:08.960 is what takes up at least half of the weight 0:24:09.000 --> 0:24:10.920 on the thing, so that that would be pretty cool 0:24:10.960 --> 0:24:11.399 to see. 0:24:11.920 --> 0:24:14.359 Now, Apple also has a lot of stores that they 0:24:14.400 --> 0:24:16.399 can feature this in. They also have a lot of 0:24:16.440 --> 0:24:20.119 marketing power. They also have the developer base. They also 0:24:20.240 --> 0:24:23.000 have the marketing money. So there's a lot of things 0:24:23.040 --> 0:24:26.040 Apple can do here that not saying Meta or these 0:24:26.040 --> 0:24:27.280 other companies can't. 0:24:27.400 --> 0:24:28.320 But it's Apple. 0:24:28.480 --> 0:24:31.080 When they talk, the world sort of listens, and if 0:24:31.119 --> 0:24:33.680 they're coming out with the new product, they can play 0:24:33.680 --> 0:24:35.439 the long game. And I think that's what they're going 0:24:35.520 --> 0:24:37.440 to do here with this because it's expected to cost 0:24:37.520 --> 0:24:40.600 about three thousand dollars, which is way more than anyone 0:24:40.600 --> 0:24:43.720 wants to spend on a headset, but you know they 0:24:43.760 --> 0:24:46.000 can they can lower that price as the years go along. 0:24:46.400 --> 0:24:50.560 Now you mentioned something you mentioned this Meta quest three. 0:24:51.359 --> 0:24:55.080 I call them Facebook, but Meta sort of like surprise 0:24:55.280 --> 0:24:57.720 unveiled this. They're like hold on before Apple announces THEIRS 0:24:57.760 --> 0:25:00.880 we have this and they showed off their new headset. 0:25:01.000 --> 0:25:02.880 Did they give us all the details on this thing 0:25:02.960 --> 0:25:03.240 or what. 0:25:04.680 --> 0:25:05.159 They did not? 0:25:05.880 --> 0:25:08.440 I think we got more details than we were expecting. 0:25:08.920 --> 0:25:11.720 A lot of people were expected then to at least 0:25:11.920 --> 0:25:14.400 show it off officially because they just had a game 0:25:14.440 --> 0:25:16.920 showcase this week and they announced a bunch of big games, 0:25:18.119 --> 0:25:21.480 and so they gave us I would say, maybe half 0:25:21.760 --> 0:25:25.399 of sort of all the expected details, but definitely more than. 0:25:25.240 --> 0:25:26.320 We originally thought. 0:25:26.359 --> 0:25:29.240 So now we know what it looks like, we know 0:25:29.520 --> 0:25:32.960 how it tracks, we know a couple of other things 0:25:32.960 --> 0:25:36.000 about it, like it's forty percent smaller than the Quest two, 0:25:36.680 --> 0:25:39.280 so there's a lot of improvements there. And then back 0:25:39.320 --> 0:25:43.040 to that convenience thing I mentioned before, it's now able 0:25:43.080 --> 0:25:45.800 to automatically sense the room you're in instead of you 0:25:45.880 --> 0:25:48.600 having to manually tell it, oh, here's my wall, here's 0:25:48.640 --> 0:25:51.920 my couch. It can automatically do that, so you don't 0:25:51.960 --> 0:25:53.879 run into those things in VR if you, you know, 0:25:54.040 --> 0:25:56.040 don't set it up correctly, and you don't have to 0:25:56.080 --> 0:25:56.960 do that all the time. 0:25:57.000 --> 0:25:58.359 It just automatically does that. 0:25:59.240 --> 0:26:02.040 Now when you look at someone using VR, obviously they 0:26:02.040 --> 0:26:04.159 look kind of silly because they're moving around and it's 0:26:04.160 --> 0:26:08.000 always like a joke. But these things are really cool 0:26:08.000 --> 0:26:10.240 when you're inside them. So can you kind of paint 0:26:10.320 --> 0:26:12.919 us a picture of what you think people will be 0:26:12.960 --> 0:26:14.920 doing in VR in the future. 0:26:17.000 --> 0:26:17.280 Sure? 0:26:18.240 --> 0:26:18.840 Right now? 0:26:20.080 --> 0:26:24.760 So going along with metas like metaverse concept, right, there 0:26:24.800 --> 0:26:28.760 are things that already exist that are the same type 0:26:28.760 --> 0:26:33.880 of thing you have Fortnite, Minecraft roadblocks, right, and there's 0:26:33.920 --> 0:26:37.320 a lot of other more VR centric things that are 0:26:37.440 --> 0:26:37.679 like that. 0:26:38.800 --> 0:26:40.320 I could see some people doing that. 0:26:40.520 --> 0:26:44.280 Personally, I almost never spend time in a social space 0:26:44.400 --> 0:26:46.920 like that, although I know a lot of people who do. 0:26:48.200 --> 0:26:52.600 For me, it's more of multiplayer gaming, so when people 0:26:52.720 --> 0:26:55.359 like to play Call of Duty on their TV, I'm 0:26:55.440 --> 0:26:58.640 more in that line of things, except in VR. And 0:26:58.840 --> 0:27:01.840 I know for me, playing this in VR makes a 0:27:01.840 --> 0:27:04.760 big difference because you actually feel like you're next to 0:27:04.800 --> 0:27:08.359 the person because their voice comes from a direction, like 0:27:08.400 --> 0:27:10.680 you can hear the sound of them. Oh, they're to 0:27:10.800 --> 0:27:12.760 my right, and you look over it and you see 0:27:13.320 --> 0:27:15.800 them in their avatar, and it feels more like you're 0:27:15.840 --> 0:27:19.399 actually playing a game with someone rather than you sitting 0:27:19.480 --> 0:27:21.399 on a couch talking to them through a microphone. 0:27:21.600 --> 0:27:23.440 And a couple of things that I'm very excited for 0:27:23.880 --> 0:27:26.440 are things like and I've tried this inside the metaquest, 0:27:26.640 --> 0:27:30.160 like the giant Netflix theater. So I was sitting there 0:27:30.200 --> 0:27:32.960 watching a movie like in like a it was snowing 0:27:33.000 --> 0:27:35.919 outside in like this giant log cabin I was in, 0:27:35.960 --> 0:27:37.960 and like that was just so cool, but I couldn't. 0:27:38.040 --> 0:27:40.320 It wasn't comfortable enough for me to watch a whole movie, 0:27:40.359 --> 0:27:42.399 but it was still really neat to imagine that you 0:27:42.400 --> 0:27:44.560 would be able to do that. The other thing I 0:27:44.600 --> 0:27:47.480 think is for travel, just to be able to walk 0:27:47.480 --> 0:27:49.600 through a city before you visit it, or if you're 0:27:49.640 --> 0:27:51.480 trying to decide whether you want to stay at a 0:27:51.480 --> 0:27:54.480 hotel or a resort, to just be able to walk 0:27:54.560 --> 0:27:58.760 through that property before you pay money for it, I 0:27:58.760 --> 0:28:00.840 think is going to be a jerry. And that those 0:28:00.880 --> 0:28:04.440 are just two tiny examples of this technology. 0:28:04.560 --> 0:28:06.439 Yeah, And I think that's the thing too, is like 0:28:06.480 --> 0:28:08.960 we can sit here and talk about things that we 0:28:09.040 --> 0:28:11.600 think will happen. And I think as we've seen from 0:28:12.200 --> 0:28:14.600 you know, even smartphones and smart watches and stuff. 0:28:14.359 --> 0:28:16.080 Like that, people had an initial vision. 0:28:16.560 --> 0:28:19.359 Like when Apple launched the Apple Watch, they weren't fitness 0:28:19.400 --> 0:28:22.800 focused at all, and then all of a sudden somebody realized, Oh, 0:28:22.880 --> 0:28:24.439 this is what people are buying this thing for. 0:28:24.560 --> 0:28:25.800 Let's go all in on this. 0:28:26.359 --> 0:28:28.400 And that also kind of happened with the Quest two 0:28:28.400 --> 0:28:30.639 in twenty twenty when people bought it, a lot of 0:28:30.680 --> 0:28:33.000 people were using it for fitness, and they really pushed 0:28:33.000 --> 0:28:35.960 that hard for a while. So I think once these 0:28:36.000 --> 0:28:38.600 things come out, especially like with the Apple Heads, that 0:28:38.640 --> 0:28:41.200 we're expecting it to be a little sleeker, a little lighter, 0:28:41.760 --> 0:28:43.800 probably nicer to look at while you're wearing it, right, 0:28:43.840 --> 0:28:46.080 because people don't like to look goofy when they're wearing 0:28:46.080 --> 0:28:49.840 this stuff. And I fully expect that once these things 0:28:49.880 --> 0:28:52.800 come out, we'll start finding more uses for them and 0:28:52.840 --> 0:28:55.800 we'll start going, oh, this works really well for this thing. 0:28:55.880 --> 0:28:57.800 Let's double down on this and do more of it. 0:28:58.160 --> 0:28:59.280 Absolutely, we're going to leave it there. 0:28:59.360 --> 0:29:03.239 Nick Sutrich from uh Android Central covering VR for them. 0:29:03.240 --> 0:29:04.640 Where can folks find you online? 0:29:06.600 --> 0:29:08.520 I'm on Twitter at Guanatu. 0:29:08.880 --> 0:29:11.520 It's a funky name, I know, but you can find 0:29:11.560 --> 0:29:13.080 it if you go on Android Central. 0:29:13.360 --> 0:29:14.920 I got a profile on it. I got a link 0:29:14.960 --> 0:29:15.840 to that in my Instagram. 0:29:15.920 --> 0:29:17.760 I use the same name everywhere, so if you spell 0:29:17.800 --> 0:29:19.440 it right the first time, you get it right every time. 0:29:19.560 --> 0:29:21.400 Awesome. Thanks so much for joining me today. I do 0:29:21.440 --> 0:29:25.000 appreciate it. Looking forward to seeing what Apple has up 0:29:25.000 --> 0:29:27.160 their sleeve. All right, coming up, I'm gonna tell you. 0:29:27.560 --> 0:29:31.440 I'm gonna tell you about ring they were slapped on 0:29:31.480 --> 0:29:34.120 the wrist with a pretty big fine from the FTC. 0:29:34.200 --> 0:29:37.160 I'm gonna tell you what they did wrong and what 0:29:37.240 --> 0:29:40.520 you can do to protect your account if you really 0:29:41.200 --> 0:29:43.640 want no one snooping on it, plus your calls a 0:29:43.680 --> 0:29:46.280 triple eight rich one O one eight eight eight seven 0:29:46.400 --> 0:29:48.320 four to two four one zero one. 0:29:48.600 --> 0:29:57.960 I'm Rich Dmuro. This is rich on Tech. Welcome back 0:29:57.960 --> 0:29:59.160 to rich on Tech. 0:29:59.280 --> 0:30:04.320 Rich DeMuro here hanging out with you, talking technology. Triple 0:30:04.320 --> 0:30:07.160 eight rich one O one eight eight eight seven four 0:30:07.200 --> 0:30:11.360 to two four to one zero one. Don't forget to 0:30:11.360 --> 0:30:13.480 sign up for my newsletter. Just go to rich on 0:30:13.800 --> 0:30:18.040 Tech dot tv, look for the uh sign up for 0:30:18.080 --> 0:30:21.920 my newsletter option, and there you go. I'll be sending 0:30:21.920 --> 0:30:24.560 out a newsletter very very soon. My friend Jefferson Graham, 0:30:24.560 --> 0:30:28.360 I was chatting with him formerly of USA today. He 0:30:28.440 --> 0:30:30.880 was saying, Rich, why aren't you doing your newsletter. I said, 0:30:30.920 --> 0:30:32.200 I don't know. I don't have the time to do 0:30:32.240 --> 0:30:33.920 my newsletter. He said, well, you got to find the 0:30:33.920 --> 0:30:37.160 time because you got people that want to read the newsletter, 0:30:37.520 --> 0:30:39.840 and not everyone can tune into the radio show or 0:30:39.920 --> 0:30:41.720 watch on TV, but they want to keep up with 0:30:41.760 --> 0:30:45.600 what you're talking about. And so all right, I think, uh, 0:30:45.800 --> 0:30:48.440 I think I'll start the newsletter. So Rich on tech 0:30:48.480 --> 0:30:51.160 dot tv signed for the newsletter and hopefully there will 0:30:51.200 --> 0:30:56.360 be one soon. Uh so told you about Ring if 0:30:56.440 --> 0:30:58.480 you might have heard the news this week, they were 0:30:58.520 --> 0:31:01.040 slapped with a I think it was about a six 0:31:01.640 --> 0:31:04.720 million dollar fine from the FTC. 0:31:05.120 --> 0:31:06.720 Let's see. I don't want to make sure I get 0:31:06.720 --> 0:31:07.360 that right right. 0:31:09.560 --> 0:31:12.880 This was Let's see, I was thirty million dollars total 0:31:12.960 --> 0:31:17.160 between Amazon for Alexa some issues with child privacy, and 0:31:17.200 --> 0:31:19.640 then Ring was I think about six million for itself. 0:31:20.160 --> 0:31:23.240 So here's the deal. Here's what happened. Okay, the FTC 0:31:23.360 --> 0:31:26.800 alleges and this was a settlement, so nothing was ever proven. 0:31:27.320 --> 0:31:32.840 But the alleged that Ring let employees and contractors access 0:31:33.440 --> 0:31:37.800 consumers private videos, so your doorbell people were able to 0:31:37.840 --> 0:31:41.040 watch these things. Now, given I'm not defending Ring, but 0:31:41.080 --> 0:31:43.280 A lot of this stuff happened many many years ago. 0:31:43.360 --> 0:31:47.320 We're talking like twenty eighteen, so this was before Amazon 0:31:47.360 --> 0:31:51.400 purchased them. This was before they became this huge, huge company. 0:31:51.880 --> 0:31:53.960 And you know, let's be honest, they were new, they 0:31:53.960 --> 0:31:56.760 were growing, and they probably didn't have the best things 0:31:56.760 --> 0:32:00.800 in place at that time, so they were They were 0:32:00.800 --> 0:32:05.880 accused of letting not only contractors watch the security camera feeds, 0:32:06.280 --> 0:32:09.560 but also the FTC says that they made it too 0:32:09.680 --> 0:32:13.680 easy for hackers to hijack people's accounts. And I don't 0:32:13.680 --> 0:32:14.960 know if you remember this, but this was in the 0:32:15.000 --> 0:32:19.600 news a lot, and it was basically people that didn't 0:32:19.680 --> 0:32:23.680 change the default password on their RING people were just 0:32:23.720 --> 0:32:26.360 taking over their cameras, talking to them through their cameras, 0:32:26.400 --> 0:32:29.400 scaring them, looking at their feeds, all kinds of stuff. 0:32:29.440 --> 0:32:31.440 And this was like big on the news and it 0:32:31.480 --> 0:32:34.000 was I'm not again, I'm not defending Ring, but this 0:32:34.160 --> 0:32:37.080 was people weren't changing their passwords when they got these things. 0:32:37.120 --> 0:32:39.200 It was like a default password that was super easy 0:32:39.240 --> 0:32:44.040 to crack. And so now since then, Ring says, Okay, 0:32:44.080 --> 0:32:46.640 we don't give people, you know, total access to all 0:32:46.680 --> 0:32:49.840 of your video, and we also make sure that you 0:32:49.960 --> 0:32:52.240 have to change that password when you first log in, 0:32:52.520 --> 0:32:55.200 and we also require what's called two factor authentication. So 0:32:55.240 --> 0:32:58.200 a lot of this stuff has been sort of fixed 0:32:58.240 --> 0:33:02.040 in the meantime, but it is kind of wild when 0:33:02.040 --> 0:33:06.120 you read some of these antics that happened here. So 0:33:06.200 --> 0:33:10.160 bad actors not only viewed customers videos about fifty five 0:33:10.200 --> 0:33:13.080 thousand customer videos, but they also used RING cameras a 0:33:13.240 --> 0:33:17.719 functionality to harass, threatn and insult consumers, including elderly individuals 0:33:18.080 --> 0:33:21.040 and children whose rooms were monitored by RING cameras. Can 0:33:21.080 --> 0:33:22.800 you imagine having one of these cameras in your house 0:33:22.840 --> 0:33:25.400 and someone just starts speaking to you through it. And again, 0:33:25.440 --> 0:33:28.440 this was happening in twenty seventeen, twenty eighteen, and in 0:33:28.480 --> 0:33:34.280 twenty nineteen they put this multi factor authentication mandatory. Now, 0:33:35.160 --> 0:33:37.040 the other thing that was happening, and this was kind 0:33:37.040 --> 0:33:41.680 of wild too, is that they were letting humans sort 0:33:41.680 --> 0:33:46.880 of review customer's private video recordings for various purposes. And 0:33:47.160 --> 0:33:49.560 Ring said that this was all under their terms of 0:33:49.600 --> 0:33:54.800 service under the Product Development and Improvement area, and so 0:33:55.440 --> 0:33:56.600 that kind of let people do that. 0:33:56.640 --> 0:33:58.080 Oh here's what they were doing. 0:33:58.920 --> 0:34:02.520 FTC alleges that one employee over several months, viewed thousands 0:34:02.520 --> 0:34:05.920 of video recordings belonging to female users of Ring cameras 0:34:05.920 --> 0:34:09.520 that surveiled intimate spaces in their homes, such as bathrooms 0:34:09.600 --> 0:34:13.160 or bedrooms. The employee wasn't stopped until another employee discovered 0:34:13.160 --> 0:34:16.799 the misconduct. Yeh, that's not good. Now here's the thing. 0:34:18.440 --> 0:34:22.120 I don't recommend putting security cameras in your bedrooms or 0:34:22.160 --> 0:34:25.279 your bathrooms as a general rule. That is not a 0:34:25.280 --> 0:34:28.200 good place for security camera. I think for guests that 0:34:28.239 --> 0:34:31.120 come into your home, and also just the privacy of 0:34:31.160 --> 0:34:33.600 yourself in your home, those are never good places to 0:34:33.640 --> 0:34:36.319 put it. But apparently there were some people that were 0:34:36.360 --> 0:34:39.600 seeking out those sorts of names on cameras and looking 0:34:39.640 --> 0:34:42.640 at them. Now, what has Ring done? They had a 0:34:42.680 --> 0:34:44.640 response to all of this, and they said, look, we 0:34:44.719 --> 0:34:48.080 disagree with a lot of these allegations. We deny violating 0:34:48.080 --> 0:34:50.960 any laws, but we're settling this so we can focus 0:34:51.040 --> 0:34:54.600 on innovating on behalf of our customers. So they said, 0:34:54.600 --> 0:34:57.040 in twenty twenty we became This is Ring's response. By 0:34:57.040 --> 0:34:59.400 the way, in twenty twenty, we became the first smart 0:34:59.400 --> 0:35:04.040 home security company to implement mandatory two factor authentication and 0:35:04.080 --> 0:35:08.080 we also offer end to end encryption of video, and 0:35:08.120 --> 0:35:09.800 they say you can delete your Ring videos from the 0:35:09.840 --> 0:35:12.960 Ring app at any time. And they have very strict 0:35:12.960 --> 0:35:17.040 policies in control that restrict employee access to customers stored videos, 0:35:17.440 --> 0:35:20.760 and employees are unable to view, access or control live streams. 0:35:20.840 --> 0:35:25.000 So again, employees now are unable to view, access or 0:35:25.000 --> 0:35:28.920 control live streams. So your Ring cameras are pretty safe. 0:35:29.239 --> 0:35:31.920 Does that mean they're fail proof? No, it says if 0:35:31.920 --> 0:35:35.160 we discover any employee violating our policies, we will take 0:35:35.200 --> 0:35:38.759 appropriate and swift action, which can include firing them and 0:35:38.840 --> 0:35:41.840 referring to law enforcement. Now I talked about end to 0:35:41.920 --> 0:35:43.840 end encryption. This is something that if you want to 0:35:43.960 --> 0:35:47.080 enable this on your camera, it will sort of be bulletproof. 0:35:47.160 --> 0:35:49.200 This will mean that nobody. 0:35:48.680 --> 0:35:51.840 Could see your video feeds except you on the device 0:35:51.880 --> 0:35:55.239 that you pair with your camera. Now, when you do this, 0:35:55.440 --> 0:35:57.480 it is not turned on by default. You have to 0:35:57.520 --> 0:36:00.560 turn it on, but you do lose some of the features, 0:36:00.920 --> 0:36:03.680 some of the key features of your Ring cameras, and 0:36:03.719 --> 0:36:06.600 that most notably is that you will not be able 0:36:06.640 --> 0:36:10.359 to view your videos with shared users. You can't view 0:36:10.400 --> 0:36:13.040 your encrypted videos on Ring dot Com, the Windows app 0:36:13.160 --> 0:36:17.520 or the MacApp. You can't use live view for multiple 0:36:17.840 --> 0:36:21.440 mobile devices simultaneously. You can't see camera previews on your 0:36:21.480 --> 0:36:24.560 mobile app. You can't share videos or links. You can't 0:36:24.640 --> 0:36:27.959 use the event timeline. You can't see Rich event notifications. 0:36:27.960 --> 0:36:30.000 That's when they send a little snapshot to your phone 0:36:30.000 --> 0:36:32.160 for a notification, Hey, someone's in front of your camera. 0:36:32.520 --> 0:36:35.480 You can't watch your Ring videos on Amazon, Echo, Fire 0:36:35.600 --> 0:36:39.680 TV or Fire tablet or third party devices. So it 0:36:39.719 --> 0:36:42.279 does disable a lot of features that you may use. 0:36:42.400 --> 0:36:45.520 But if you really want to secure your camera, go 0:36:45.560 --> 0:36:48.080 into the Ring app. You can turn on video end 0:36:48.080 --> 0:36:50.760 to end encryption and that will make it so only 0:36:50.800 --> 0:36:54.200 you only you can watch anything. 0:36:53.800 --> 0:36:55.160 That comes over your Ring cameras. 0:36:55.880 --> 0:36:57.560 All right, more of your calls coming up EIGHTA to 0:36:57.600 --> 0:37:00.279 eight Rich one oh one, Wow, we're closed. Not the 0:37:00.280 --> 0:37:02.799 first hour of the show already Hour two coming up here, 0:37:03.640 --> 0:37:06.520 triple eight seven four to two, four to one zero one. 0:37:06.640 --> 0:37:08.600 My name is Rich Jumiro. Get those calls in, we'll 0:37:08.640 --> 0:37:23.319 answer them. You're listening to Rich on tech soking technology 0:37:23.600 --> 0:37:27.719 with you. Phone lines are open if you have a call. 0:37:27.800 --> 0:37:30.359 If you have a question about technology. Phone lines are 0:37:30.440 --> 0:37:33.360 eight eight eight rich one oh one eight eight eight 0:37:33.480 --> 0:37:38.120 seven four to two four one zero one. You can 0:37:38.120 --> 0:37:42.520 also email me hello at richon tech dot tv. Oh gosh, 0:37:42.560 --> 0:37:47.120 we got a lot, a lot of these email questions, 0:37:47.160 --> 0:37:49.759 so I'll get I'll get through some of those. You 0:37:49.760 --> 0:37:52.319 can also listen to the show as a podcast. Just 0:37:52.360 --> 0:37:56.000 subscribe at rich on tech dot tv click the podcast icon. 0:37:56.480 --> 0:38:00.120 They're also show notes to everything I mentioned here there 0:38:00.120 --> 0:38:05.080 filling up fast today. Look for show number twenty two. 0:38:05.360 --> 0:38:07.960 All right, let's get one of these email questions. We 0:38:08.040 --> 0:38:12.839 have so many. This one. Okay, here we go. This 0:38:12.880 --> 0:38:18.360 is from Alex. He says, hey, here is a message 0:38:18.360 --> 0:38:21.560 below I receive today. Looks very suspicious. What do you think? 0:38:22.400 --> 0:38:27.560 And it says no reply? At Epic pay Zoom Video 0:38:27.719 --> 0:38:30.960 Communications Settlement. According to our records, you're eligible to receive 0:38:31.000 --> 0:38:34.240 a payment of thirty two dollars and thirty two cents 0:38:34.239 --> 0:38:39.000 in settlement for the matter entitled Zoom Video Privacy Litigation. 0:38:40.719 --> 0:38:44.319 You will receive payment notification that contains a link to 0:38:44.400 --> 0:38:47.800 claim your payment electronically, and then it gives a website 0:38:47.880 --> 0:38:51.440 Zoom Meetingsclassaction dot com. Okay, so that is an interesting 0:38:51.440 --> 0:38:54.560 one because I have not heard of any class action 0:38:54.800 --> 0:38:58.800 settlement with Zoom. But if you do a quick search 0:38:58.960 --> 0:39:02.480 of this on Snopes, do you know the website Snopes? 0:39:03.040 --> 0:39:08.279 So if you type in Snopes and then Zoom s 0:39:08.440 --> 0:39:11.319 n O p E S S N O p E 0:39:11.480 --> 0:39:15.480 s snopes dot com and it says is Zoom settlement 0:39:15.600 --> 0:39:18.840 email mentioning, epic pay a scam or legit, and it 0:39:18.840 --> 0:39:21.480 gives you the answer with a great big green check 0:39:21.520 --> 0:39:25.239 mark it is legit. So Alex, good question. You are 0:39:25.280 --> 0:39:27.480 getting your thirty two dollars and thirty two cents. Now, 0:39:27.480 --> 0:39:29.080 I don't know what Zoom did wrong. I haven't really 0:39:29.120 --> 0:39:33.160 heard much about this, but these are where it's good 0:39:33.200 --> 0:39:37.080 to be a little critical of these emails that you get, 0:39:37.160 --> 0:39:39.880 because it's so easy to say, okay, here, we're going 0:39:39.920 --> 0:39:42.799 to give you one hundred bucks because of this, and 0:39:43.320 --> 0:39:46.440 then you start typing in your personal information and you 0:39:46.520 --> 0:39:49.080 realize it could be a scam. Now, I will say 0:39:49.120 --> 0:39:51.520 many of these websites that are set up for these 0:39:51.560 --> 0:39:55.480 settlements typically do have a majority of your personal information 0:39:55.600 --> 0:39:58.919 already in there, and so that's a good indicator that 0:39:59.480 --> 0:40:02.640 this may be legitimate. But I would typically go to 0:40:02.800 --> 0:40:06.319 a website like Snopes and just make sure that this 0:40:06.480 --> 0:40:09.239 is legit. And that's just a quick Google search of 0:40:09.320 --> 0:40:11.800 a keyword, and also Snopes and you should find that. 0:40:11.920 --> 0:40:16.360 So good question, Alex. All right, let's go next to Todd. 0:40:16.400 --> 0:40:18.760 Todd says, hey, Rich, thanks for always being a great resource. 0:40:18.800 --> 0:40:22.160 I finally broke down and bought a smart TV, thinking 0:40:22.200 --> 0:40:26.520 it would be as intuitive as my iPhone run my 0:40:26.640 --> 0:40:30.320 very fast home WiFi, and dramatically cheaper than the service 0:40:30.360 --> 0:40:33.480 I'm replacing. We don't watch a lot of TV in 0:40:33.520 --> 0:40:36.360 the house. Probably seventy percent is KTLA in the morning, 0:40:36.400 --> 0:40:38.719 oh thank you, while getting ready for the day, and 0:40:38.719 --> 0:40:41.640 then one of the Hallmark channel movies at night. All 0:40:41.719 --> 0:40:43.880 the other channels on TV are just a bonus and 0:40:43.920 --> 0:40:46.160 we'll only watch them once in a while. What is 0:40:46.200 --> 0:40:48.360 the best way to get these two channels KTLA and 0:40:48.360 --> 0:40:51.680 Hallmark and get rid of my expensive Frontier subscription? I 0:40:51.719 --> 0:40:54.200 would like to keep the fast internet we have FiOS, 0:40:54.280 --> 0:40:56.719 the fastest they offer in my area. It's probably an 0:40:56.760 --> 0:41:00.000 excessive amount. Thanks for your help, Todd. 0:41:00.080 --> 0:41:00.680 Great question. 0:41:01.120 --> 0:41:05.360 So many people are looking to reduce their bills, especially 0:41:05.400 --> 0:41:08.680 when it comes to their cable internet. All these things, 0:41:09.080 --> 0:41:12.000 so now here's the thing. Typically, if you have a 0:41:12.000 --> 0:41:16.359 bundle with your high speed internet and your cable if 0:41:16.360 --> 0:41:18.640 you get rid of that bundle, you're probably going to 0:41:18.719 --> 0:41:21.719 pay more for your Internet. That doesn't always happen, but 0:41:22.040 --> 0:41:24.799 it may, and so just be aware that once you 0:41:25.000 --> 0:41:29.160 lop off this cable TV, they may say, now you've 0:41:29.160 --> 0:41:32.000 got to pay a little bit more. Now, don't be dissuaded. 0:41:32.000 --> 0:41:34.200 They're saying that because they want you to do the bundle. 0:41:34.640 --> 0:41:37.400 But in the long term you'll be okay, and you 0:41:37.440 --> 0:41:39.480 may save more money by not doing the bundle, and 0:41:39.520 --> 0:41:41.480 you also have more freedom and I think it's just better. 0:41:42.200 --> 0:41:45.920 So what I would do keep the Internet service. Now 0:41:46.239 --> 0:41:48.720 you have a very easy situation because you're only asking 0:41:48.760 --> 0:41:52.400 for two channels. Ktla has an app called Ktla Plus. 0:41:52.440 --> 0:41:55.719 You can download that stream Ktla for free. Now, if 0:41:55.719 --> 0:41:58.160 you live in a market that you have a different 0:41:58.200 --> 0:42:01.080 local news provider that you're watching, a lot of those 0:42:01.120 --> 0:42:05.000 providers have their own streaming or they're available on a service, 0:42:05.640 --> 0:42:09.160 So you may find that, you know, Amazon has really 0:42:09.200 --> 0:42:12.480 linked up with a lot of these providers and Pluto 0:42:13.120 --> 0:42:16.840 and Peacock. So depending on what affiliate your channel that 0:42:16.880 --> 0:42:19.520 you like is on, you may be able to get 0:42:19.520 --> 0:42:22.880 them for free streaming through Roku or through Amazon. So 0:42:22.920 --> 0:42:25.200 what I would do is just search the name of 0:42:25.520 --> 0:42:28.120 your local provider. So if you like, let's just say 0:42:28.200 --> 0:42:32.480 KTLA and I would just type in KTLA free streaming 0:42:32.840 --> 0:42:35.319 and see what it does. And it comes up with 0:42:35.440 --> 0:42:39.279 KTLA on Roku, fireTV, Apple TV, the mobile app, and 0:42:39.320 --> 0:42:40.920 those are the different ways that you can watch it 0:42:40.960 --> 0:42:43.680 and for your local channel that may come up and 0:42:43.719 --> 0:42:45.480 you may find that they have their own app, they 0:42:45.520 --> 0:42:47.920 may be on another app like a news app, or 0:42:47.960 --> 0:42:50.399 they may be on one of these paid services which 0:42:50.400 --> 0:42:52.560 you may have to pay to stream. Now, when it 0:42:52.560 --> 0:42:55.920 comes to Hallmark, we go through this every Christmas. We 0:42:55.960 --> 0:42:59.080 want the Hallmark channel, and so we will go and 0:42:59.120 --> 0:43:00.560 I will look for the cheap way to get it, 0:43:00.600 --> 0:43:02.600 and the cheapest way I know to get it is 0:43:02.960 --> 0:43:11.200 the Friendly TV app and so friendly frn dly Friendly TV. 0:43:11.480 --> 0:43:15.200 It's a streaming service that has forty channels live and 0:43:15.280 --> 0:43:18.640 on demand, and Hallmark Channel is one of them. They've 0:43:18.640 --> 0:43:23.200 got Hallmark, they've got the Hallmark movies and mysteries, they've 0:43:23.239 --> 0:43:26.160 got Hallmark Drama, and they have a bunch of other 0:43:26.520 --> 0:43:29.799 kind of random more off the beaten path channels that 0:43:30.719 --> 0:43:33.560 it's probably worth the six ninety nine year paying. They've 0:43:33.560 --> 0:43:36.600 got History Channel on there, They've got any and some 0:43:36.640 --> 0:43:38.960 other channels you may not have heard of. But if 0:43:39.000 --> 0:43:41.040 you want Hallmark, this is probably the best way to 0:43:41.040 --> 0:43:43.920 do it. They also have unlimited DVR, so if you 0:43:43.960 --> 0:43:48.360 want to record those Hallmark movies that people love to watch, 0:43:48.440 --> 0:43:50.520 you can do that as well. So again, those are 0:43:50.560 --> 0:43:55.200 my suggestions for that. Pretty simple there, all right, man, 0:43:55.239 --> 0:43:58.160 We got a lot of email questions. This is from William. 0:43:58.239 --> 0:43:59.800 He says, Hey, Rich, my wife and I watch you 0:43:59.800 --> 0:44:01.640 all the time on air. We have a question for you, 0:44:01.680 --> 0:44:03.160 and I think a lot of others would like to 0:44:03.200 --> 0:44:06.160 explore this online as well. I'm seeing a lot of 0:44:06.160 --> 0:44:09.960 commercials for e commerce businesses to make money, but I'm 0:44:10.040 --> 0:44:13.320 unsure if it's a viable source of income for retired 0:44:13.360 --> 0:44:17.000 people or anybody. Could you elaborate on this subject before 0:44:17.040 --> 0:44:20.200 me or anyone else decides to jump into us. It 0:44:20.239 --> 0:44:22.680 looks and sounds too good and easy to be true. 0:44:22.719 --> 0:44:25.440 Oh let me let me underline that. Hold on, It 0:44:25.480 --> 0:44:27.879 looks and sounds too good and easy to be true. Okay, 0:44:27.920 --> 0:44:30.520 we'll come back to that later. I mean if it's 0:44:30.560 --> 0:44:33.040 as easy as they make it sound. Wouldn't everybody be 0:44:33.120 --> 0:44:36.080 wealthy as the people advertising it are? Is this the trend? 0:44:36.200 --> 0:44:36.680 Is it real? 0:44:36.760 --> 0:44:38.280 It would be great if you could do a segment 0:44:38.360 --> 0:44:41.200 on air before people get financially hurt. Thanks for your 0:44:41.239 --> 0:44:43.759 info and insight you give to the public. 0:44:44.680 --> 0:44:46.680 William William William. 0:44:46.520 --> 0:44:49.399 Well, let's put it this way, the old adage, if 0:44:49.400 --> 0:44:52.000 it sounds too good to be true, it probably is. 0:44:52.080 --> 0:44:54.120 I could tell you who's making money off this e 0:44:54.160 --> 0:44:58.280 commerce side hustle. It's the people advertising the e commerce 0:44:58.440 --> 0:45:01.400 side hustle. They're making lot of money. And I'm not 0:45:01.400 --> 0:45:04.480 saying you can't make any money, but the reality is 0:45:04.960 --> 0:45:08.160 there are a lot of people, or let's put it 0:45:08.200 --> 0:45:10.960 this way, there's a couple people making a lot of 0:45:11.000 --> 0:45:14.840 money and not a lot of people making some money, 0:45:15.560 --> 0:45:17.799 and the rest are just sort of doing this and 0:45:17.840 --> 0:45:20.680 paying in and never doing anything. So, if you're seeing 0:45:20.680 --> 0:45:24.160 commercials on wherever, you're seeing these commercials to start an 0:45:24.160 --> 0:45:25.120 e commerce business. 0:45:25.160 --> 0:45:28.120 If it was that easy, everyone would be doing it now. 0:45:28.280 --> 0:45:31.280 Yes, you can start an e commerce business very easily 0:45:31.320 --> 0:45:34.279 these days. But if you're going to start one, if 0:45:34.280 --> 0:45:38.320 you ask me, you need something unique start something on Etsy, 0:45:38.800 --> 0:45:42.120 start something on your own website where you personalize stuff 0:45:42.560 --> 0:45:45.440 that's unique. But if you're just buying stuff from some 0:45:45.480 --> 0:45:49.600 sort of distributor in China and then you're just reselling that, 0:45:50.160 --> 0:45:51.960 I don't think that's a very good business. You can 0:45:52.000 --> 0:45:54.720 pretty much find anything you want on Amazon in about 0:45:54.800 --> 0:45:59.120 two seconds. What would make someone find your e commerce website? 0:45:59.200 --> 0:46:02.400 Probably nothing. So if this is a program that you 0:46:02.640 --> 0:46:06.239 buy into and then you sell this stuff and you 0:46:06.239 --> 0:46:08.600 buy it from their distributors, I don't think you're going 0:46:08.680 --> 0:46:10.960 to make a lot of money on this. So again, 0:46:11.120 --> 0:46:13.120 if you're seeing commercials for this, I think the people 0:46:13.120 --> 0:46:15.359 at the top that are selling this program are probably 0:46:15.400 --> 0:46:17.760 making a lot of money. And this doesn't really apply 0:46:17.960 --> 0:46:20.200 just to e commerce. This applies to a whole bunch 0:46:20.239 --> 0:46:24.080 of stuff. This applies to real estate. All these people 0:46:24.080 --> 0:46:27.960 you see hawking stuff, it's they're making money. You're probably not. 0:46:28.400 --> 0:46:31.040 And even if you could make money, it might take 0:46:31.120 --> 0:46:33.359 a lot of effort, and it might take too much 0:46:33.400 --> 0:46:35.839 time and you just kind of give up. And they're 0:46:35.880 --> 0:46:37.440 banking on the fact that they're going to collect, you know, 0:46:37.440 --> 0:46:39.120 one hundred two hundred dollars from a lot of these 0:46:39.160 --> 0:46:41.960 people that want to learn the program but then never 0:46:42.000 --> 0:46:45.240 do anything with it. Again, they get wealthy, you get nothing. 0:46:45.840 --> 0:46:49.160 So again, I think etsy something like that is probably 0:46:49.160 --> 0:46:51.719 the best way to do it. Because if you've got 0:46:51.719 --> 0:46:54.239 something personal like my wife just oh you know what, 0:46:54.280 --> 0:46:56.279 I can't talk about that because it's a it's a 0:46:56.320 --> 0:46:58.439 present for someone that may be listening, so never mind. 0:46:58.719 --> 0:47:04.400 But personalized stuff is very very convenient. Let's see, do 0:47:04.440 --> 0:47:07.239 I have time for one more? Probably not, No, I 0:47:07.280 --> 0:47:10.239 don't okay, So all right, coming up on the show, 0:47:10.320 --> 0:47:13.359 we've got lots more to talk about. Ooh, I've got 0:47:13.400 --> 0:47:16.239 this cool feature I discovered, Well I didn't discover it, 0:47:16.239 --> 0:47:18.680 but I discovered someone who discovered it, and it's really 0:47:18.680 --> 0:47:21.680 really cool. If you have an Android phone, it's a 0:47:21.760 --> 0:47:23.520 reading mode that's really really simple. 0:47:23.560 --> 0:47:24.920 I'm gonna tell you how to enable that. 0:47:26.360 --> 0:47:30.160 Plus I'm gonna tell you about this shutdown of my 0:47:30.560 --> 0:47:33.960 photo stream. It's an Apple service that would sink your 0:47:33.960 --> 0:47:36.839 photos across various devices that is shutting down. I'll tell 0:47:36.840 --> 0:47:39.640 you everything you need to know about that. Plus we've 0:47:39.680 --> 0:47:43.400 got some more great guests coming up. Ross Borden is 0:47:43.440 --> 0:47:46.600 gonna tell us about an AI travel chatbot that I 0:47:46.640 --> 0:47:49.480 am just loving it's called guide Geek. He's gonna join 0:47:49.560 --> 0:47:52.479 us live to talk about that, and later we're gonna 0:47:52.520 --> 0:47:56.200 have some magic on the show. Trig Watson, tech magician. 0:47:56.680 --> 0:47:58.960 He was just on America's Got Talent. He's gonna tell 0:47:59.040 --> 0:48:01.359 us why and how how he uses tech in his 0:48:01.440 --> 0:48:03.680 magic act. Plus, if you want to call in, give 0:48:03.719 --> 0:48:06.160 me a call. Triple eight rich one O one eight 0:48:06.239 --> 0:48:09.799 eight eight seven four to two four one zero one. 0:48:10.280 --> 0:48:15.480 More rich on Tech after this. Welcome back to rich 0:48:15.560 --> 0:48:18.640 on Tech. Rich DeMuro here hanging out with you talking 0:48:18.880 --> 0:48:25.320 technology A eight rich one oh one triple eight seven 0:48:25.440 --> 0:48:27.640 four to two four one zero one. Is that confusing 0:48:27.640 --> 0:48:29.560 when I say two different ways? I think it is 0:48:29.960 --> 0:48:32.319 if I say eight eight eight rich one on one 0:48:32.320 --> 0:48:34.560 and then triple eight No, so I got to say 0:48:34.600 --> 0:48:38.160 eight eight eight rich one oh one eight eight eight 0:48:38.400 --> 0:48:41.360 seven four to two four one zero one. You know 0:48:41.400 --> 0:48:44.279 what's really fun if you have kids, just ask them 0:48:44.360 --> 0:48:46.480 things that make a lot of sense to us that 0:48:46.560 --> 0:48:48.880 make zero sense to them. So when I was telling 0:48:48.920 --> 0:48:52.080 them the phone number for the show Rich one O one, 0:48:52.400 --> 0:48:54.520 They're like, Dad, how's anyone going to know how to 0:48:54.600 --> 0:48:56.680 dial that? And I said, well, you just look on 0:48:56.719 --> 0:48:59.440 the keypad. They said, no, you got to say the 0:48:59.520 --> 0:49:01.920 numbers the way the numbers are. You can't just say 0:49:01.960 --> 0:49:04.520 the name. I said, okay, well I think some people 0:49:04.600 --> 0:49:06.600 know that the anyway. It's just stuff that we take 0:49:06.600 --> 0:49:08.360 for granted. The other day, my kid, and this is 0:49:08.400 --> 0:49:12.480 how you tell if someone's older young, Super easy, very 0:49:12.480 --> 0:49:17.080 simple question. Just show them a pound sign and if 0:49:17.080 --> 0:49:19.880 they say pound sign, you know they're old. If they 0:49:19.920 --> 0:49:22.520 say hashtag, you know they're young. My kids they were 0:49:22.560 --> 0:49:25.440 reading something the other day and they just said hashtag whatever. 0:49:25.480 --> 0:49:27.640 And I was like, I just there's these moments as 0:49:27.640 --> 0:49:30.560 a parent that you just laugh so hard at the 0:49:30.560 --> 0:49:33.640 things they say. And I really need to start writing 0:49:33.680 --> 0:49:36.400 these things down because they are so innocent and amazing 0:49:37.120 --> 0:49:41.200 that adults just it just really throws you. Let's go 0:49:41.280 --> 0:49:45.640 to Linda. Linda's in Costa Mesa. Linda, you're on with Rich. 0:49:45.880 --> 0:49:47.480 How you doing? Okay? 0:49:47.520 --> 0:49:49.400 I just wanted to know what kind of smartwash to 0:49:49.480 --> 0:49:52.279 buy in case I'm out without my phone or my 0:49:52.360 --> 0:49:53.760 phone falls away from. 0:49:53.560 --> 0:49:56.440 Me and I'm in danger. I want to have a 0:49:56.480 --> 0:49:57.040 smart rush. 0:49:57.440 --> 0:50:01.160 Oh good question. Do you have a smart I do 0:50:01.360 --> 0:50:02.080 you do? Okay? 0:50:03.080 --> 0:50:06.120 Well, I think The best watch to get is really 0:50:06.160 --> 0:50:09.960 the Apple Watch if you have an iPhone. So there 0:50:10.440 --> 0:50:13.680 are several different types of watches available, but if you 0:50:13.800 --> 0:50:17.800 have an iPhone, I would recommend the Apple Watch because 0:50:18.000 --> 0:50:22.200 it pairs very nicely and it has what's called cellular capability, 0:50:23.000 --> 0:50:26.200 so you can get a cellular version of the Apple 0:50:26.239 --> 0:50:31.120 Watch that will work even if your phone isn't nearby. Now, 0:50:32.160 --> 0:50:34.760 Apple's a little tricky with this because there's a couple 0:50:34.800 --> 0:50:35.480 things you can do. 0:50:36.160 --> 0:50:37.560 There's a couple of ways you can set up an 0:50:37.560 --> 0:50:38.120 Apple Watch. 0:50:38.160 --> 0:50:40.400 So number one, if you just have an iPhone like 0:50:40.440 --> 0:50:42.680 I do, and you have an Apple Watch that has cellular, 0:50:43.280 --> 0:50:46.240 you can activate the cellular on that watch for usually 0:50:46.280 --> 0:50:48.840 anywhere from five to ten dollars a month. And what 0:50:49.000 --> 0:50:53.279 happens is when you activate that, your watch, even if 0:50:53.320 --> 0:50:56.719 you're nowhere near your phone, will still be able to 0:50:56.800 --> 0:51:00.160 make and receive phone calls, make and receive texts, and 0:51:00.239 --> 0:51:03.640 also do things like stream music, so you can listen 0:51:03.680 --> 0:51:06.919 to the radio that's streaming whatever you want because your 0:51:06.960 --> 0:51:11.759 phone has its own cellular data plan. So Apple is 0:51:11.760 --> 0:51:15.080 a little strange because you can't you can do that 0:51:15.120 --> 0:51:17.080 on its own, but you kind of need an iPhone 0:51:17.120 --> 0:51:19.560 to activate it. But if you have an iPhone, very 0:51:19.640 --> 0:51:22.879 very easy, it's pretty simple. I would recommend Linda. If 0:51:22.920 --> 0:51:25.920 you want something that is very simple and basic, the 0:51:25.960 --> 0:51:29.560 Apple Watch se is the way to go. It's the 0:51:29.640 --> 0:51:32.600 most inexpensive out of all of the Apple Watches. It's 0:51:32.600 --> 0:51:34.760 going to have most of the features that you need, 0:51:35.480 --> 0:51:37.719 and it starts at two hundred and fifty dollars. But 0:51:38.440 --> 0:51:40.920 if you want to get that cellular version, which is 0:51:40.920 --> 0:51:43.600 what you're talking about, you have to pay a little 0:51:43.600 --> 0:51:47.279 bit more because the cellular antenna costs more. So this 0:51:47.440 --> 0:51:52.360 cellular version is two hundred and ninety nine dollars, so 0:51:52.400 --> 0:51:54.719 it's an extra fifty bucks. Used to be an extra 0:51:54.840 --> 0:51:57.520 hundred now it's only extra fifty. So for three hundred 0:51:57.520 --> 0:51:59.879 dollars you would have the cellular version of the phone, 0:52:00.640 --> 0:52:02.440 and then of course you do have to pay that 0:52:02.520 --> 0:52:05.920 monthly fee. Now here's the thing. You can also do 0:52:06.000 --> 0:52:08.840 this for a family member that does not have an iPhone. 0:52:08.880 --> 0:52:11.960 It's called family setup. So if you have a family 0:52:12.000 --> 0:52:14.520 member that you want to keep tabs on or get 0:52:14.520 --> 0:52:16.960 them an Apple Watch, you can do this, but you 0:52:17.000 --> 0:52:19.239 would not link it to your phone. When you go 0:52:19.280 --> 0:52:21.080 through setting up that Apple Watch. It would be called 0:52:21.120 --> 0:52:24.520 family setup, and I do this for my kid, so 0:52:24.640 --> 0:52:27.239 they have an Apple Watch with cellular, but it is 0:52:28.400 --> 0:52:31.480 it's independent, it doesn't need an iPhone to function, and 0:52:31.560 --> 0:52:33.920 so that's what I'd recommend for that. If you're on Android, 0:52:34.560 --> 0:52:37.960 very very similar setup, you can get either a Samsung 0:52:38.040 --> 0:52:43.200 Watch or a Pixel Watch, and they have LTE cellular 0:52:43.280 --> 0:52:46.839 versions available as well. Now, if you're deciding you're like rich, 0:52:46.960 --> 0:52:50.000 do I need a cellular version of a watch, here's 0:52:50.040 --> 0:52:55.360 my delineation. Okay, if you often leave your phone at 0:52:55.400 --> 0:52:58.840 home and you are doing something with just your watch, 0:52:58.880 --> 0:53:02.080 then you probably want. For instance, I am a runner. 0:53:02.440 --> 0:53:04.520 I often take a run like I did this morning 0:53:04.960 --> 0:53:08.080 with just my watch, right, I don't bring my phone 0:53:08.120 --> 0:53:11.520 with me, and so if I want an emergency service 0:53:11.560 --> 0:53:14.880 if I fell, and you know, my watch noticed that 0:53:14.920 --> 0:53:17.839 I fell, it would call nine one one, or if 0:53:17.880 --> 0:53:20.160 I needed to call someone, or if I had to 0:53:20.280 --> 0:53:22.080 you know, receive a text while I'm out there on 0:53:22.120 --> 0:53:24.759 my run, which hopefully I wouldn't have to. Those are 0:53:24.760 --> 0:53:27.080 the kind of things you can do because you have cellular. 0:53:27.600 --> 0:53:31.160 If you don't do anything without your phone nearby, you 0:53:31.200 --> 0:53:31.879 do not need to. 0:53:31.800 --> 0:53:32.920 Pay extra for the cellular. 0:53:32.960 --> 0:53:35.359 If your phone is always near your body, your your 0:53:35.400 --> 0:53:37.360 watch is just going to link to your phone to 0:53:37.400 --> 0:53:41.520 get all that connectivity. So again, if you're doing something 0:53:41.560 --> 0:53:44.359 without your phone, get the cellular version, like Linda you're 0:53:44.400 --> 0:53:46.319 asking for. If not, then you could just go with 0:53:46.320 --> 0:53:48.200 the regular one. But I think if you have an iPhone, 0:53:48.520 --> 0:53:50.040 I think that's probably the easiest way. 0:53:50.120 --> 0:53:51.000 Go with the Apple Watch. 0:53:51.160 --> 0:53:54.560 Se If you want something that's a little bit more, 0:53:55.320 --> 0:53:58.399 you know, the better one is this series eight that's 0:53:58.400 --> 0:54:00.239 the newest. If you want something that's the old to me, 0:54:01.120 --> 0:54:05.520 then you actually want the Apple Watch Ultra, which is 0:54:05.560 --> 0:54:09.120 eight hundred dollars, and that only comes in a cellular version. 0:54:09.600 --> 0:54:11.719 All right, let's see, I'm doing something kind of dangerous here. 0:54:11.760 --> 0:54:14.640 I'm going to line too. Here Rick is here. I 0:54:14.680 --> 0:54:17.880 only got a minute. Rick, you're saying something about. 0:54:18.800 --> 0:54:22.680 What okay, so on your iPhone. I just did it 0:54:22.760 --> 0:54:26.520 when you said this. I just said call Triple eight 0:54:27.080 --> 0:54:29.200 rich one oh one, and it called you. 0:54:29.440 --> 0:54:29.920 Oh wow. 0:54:30.080 --> 0:54:33.080 I've done it before with my bank. With US Bank, 0:54:33.160 --> 0:54:35.800 you can say call eight hundred US banks and it'll 0:54:35.840 --> 0:54:39.200 do it. Or any other words. It just styles the words. 0:54:39.360 --> 0:54:40.319 That is incredible. 0:54:40.560 --> 0:54:42.960 Rick, I wrote a book about one hundred and one 0:54:42.960 --> 0:54:45.239 handy tech tips for the iPhone, and I still did 0:54:45.239 --> 0:54:47.879 not know that until just now. I wish I wish 0:54:47.960 --> 0:54:51.120 I had my ding here like my bell, because I 0:54:51.120 --> 0:54:51.680 would give. 0:54:51.520 --> 0:54:55.120 You and the cool things are too because I'm blind 0:54:55.160 --> 0:54:59.400 and I use the accessibility on there sure and with 0:54:59.560 --> 0:55:02.480 voice over you can do a ton of stuff on 0:55:02.520 --> 0:55:03.120 the iPhone. 0:55:03.239 --> 0:55:04.120 Oh, I know what I need to. 0:55:04.200 --> 0:55:06.279 Joke and say, I'm blind. I should give a couple 0:55:06.400 --> 0:55:09.120 iPhones I could see. And then somebody showed me how 0:55:09.200 --> 0:55:11.320 iPhones work, and I'm like, fuly smoke. 0:55:11.520 --> 0:55:14.839 Oh it's incredible, incredible, Rick, thanks so much for cal 0:55:14.880 --> 0:55:15.600 and I appreciate it. 0:55:15.680 --> 0:55:16.120 Now we know. 0:55:16.360 --> 0:55:19.600 Just say call rich one on one all right, you're 0:55:19.640 --> 0:55:25.319 listening to rich on tech more after this. Welcome back 0:55:25.360 --> 0:55:30.919 to rich on Tech. You're listening to Rich Demiro here 0:55:31.000 --> 0:55:34.600 talking technology with you at Triple eight rich one on one. 0:55:34.640 --> 0:55:38.520 That's eight eight eight seven four to two four one 0:55:38.920 --> 0:55:43.800 zero one. Joining me on the show is Ross Borden. 0:55:43.920 --> 0:55:47.160 He is the founder and CEO of Mattador Network. They 0:55:47.160 --> 0:55:52.799 have a cool new tool called guide geek Ai. This 0:55:53.040 --> 0:55:56.600 is sort of like having a local travel buddy in 0:55:56.640 --> 0:55:59.960 your pocket at all times. It's an AI chap bot. 0:56:00.480 --> 0:56:03.560 We did a story on KTLA about this and I've 0:56:03.600 --> 0:56:06.400 been using it ever since. It is so cool. But 0:56:06.600 --> 0:56:10.319 let's let let's let Ross explain what it is. Ross 0:56:10.360 --> 0:56:11.080 Welcome to the show. 0:56:11.920 --> 0:56:13.319 Thanks Rich, Thanks for having me. 0:56:13.600 --> 0:56:17.520 All right, So, first off, explain what Matador Network is. 0:56:17.560 --> 0:56:20.800 That's kind of the company behind this guide geek Ai. 0:56:20.920 --> 0:56:23.040 You've been doing travel for a while. Huh. 0:56:23.120 --> 0:56:25.360 Yeah, we've been doing travel for a while. We started 0:56:25.400 --> 0:56:27.719 a media company way back in two thousand and six. 0:56:27.840 --> 0:56:32.080 It's sort of a national geographic meets BuzzFeed, so we 0:56:32.160 --> 0:56:36.160 published article, city guides, videos about travel and adventure all 0:56:36.200 --> 0:56:36.840 over the world. 0:56:37.160 --> 0:56:39.160 Okay, and now you came out with this thing called 0:56:39.200 --> 0:56:44.160 guide geek Ai. It's an AI chatbot. Kind of explain 0:56:44.320 --> 0:56:44.960 what it can do. 0:56:46.760 --> 0:56:48.920 Yes, so you can just ask this thing just like 0:56:49.040 --> 0:56:50.759 I mean, most people are familiar at this point for 0:56:50.880 --> 0:56:54.640 chat GPT. It's like chat GPT, but specifically for travel, 0:56:54.680 --> 0:56:56.759 and it has up to date information so you can 0:56:56.800 --> 0:57:02.560 search live flights, hotels, Airbnb. But yeah, you can ask 0:57:02.600 --> 0:57:07.200 it any travel question, build it itinerary for you. It speaks, 0:57:07.280 --> 0:57:10.759 you know, fluent in fifty languages. But most people are 0:57:10.840 --> 0:57:13.360 using it, you know, either to plan a big trip 0:57:13.360 --> 0:57:15.799 that would have taken days to plan otherwise and they 0:57:15.800 --> 0:57:18.840 can plan it in you know, twenty minutes chatting with 0:57:18.840 --> 0:57:23.120 with guy geek, or when they're traveling to look at 0:57:23.200 --> 0:57:26.040 you know, I'm in this neighborhood in Barcelona and I 0:57:26.120 --> 0:57:29.000 love a restaurant with great salads, so you can just 0:57:29.080 --> 0:57:33.040 ask guye geek. It is essentially devoured the entire internet 0:57:33.160 --> 0:57:36.160 to read every hotel review, every restaurant review, and so 0:57:36.280 --> 0:57:39.200 you can just ask it very specific questions based on 0:57:39.280 --> 0:57:42.200 what you are interested in doing, and it will give 0:57:42.200 --> 0:57:45.479 you instant answers and it's free, so it's a great 0:57:45.520 --> 0:57:46.600 resource for travelers. 0:57:46.880 --> 0:57:49.440 So I've been telling people about this just personally, and 0:57:49.480 --> 0:57:51.280 the first question I get is, well, why not just 0:57:51.400 --> 0:57:54.680 use chat GPT? So can you explain the difference, And 0:57:54.720 --> 0:57:56.840 you sort of did. You said that this has consumed 0:57:56.920 --> 0:57:59.120 more of the web, right, and it's more up to date. 0:58:00.120 --> 0:58:02.960 So it is more up to date because we've integrated 0:58:03.000 --> 0:58:06.560 with different APIs. So if you want, you know, show 0:58:06.600 --> 0:58:11.000 me the best cheapest flights from LAX to JFK next Tuesday. 0:58:12.000 --> 0:58:15.400 If you know, chat GPT. The base model unless you're 0:58:15.440 --> 0:58:17.080 using the plugins, will not be able to do that 0:58:17.120 --> 0:58:20.560 because it has only information up to September twenty one. 0:58:21.720 --> 0:58:24.800 So you know, Guy geek connects to live and we're 0:58:24.800 --> 0:58:28.160 adding weather data, currency conversions, so all of this is 0:58:28.200 --> 0:58:33.240 live data. Also, the results are curated by the travel 0:58:33.240 --> 0:58:36.200 experts and Matador. So again, Matador has been a leading 0:58:36.280 --> 0:58:40.200 travel publisher for a decade plus and we have our 0:58:40.240 --> 0:58:45.040 travel experts making all the suggestions better, improving it, updating it. 0:58:45.400 --> 0:58:48.320 And then finally you can just access through WhatsApp, so 0:58:48.560 --> 0:58:51.600 it's free. It will always be free of travelers and 0:58:51.880 --> 0:58:53.800 if they go to guygeek dot com, you can just 0:58:54.200 --> 0:58:58.280 hit connector WhatsApp. It opens to WhatsApp. We're also launching Instagram, 0:58:58.360 --> 0:59:01.480 so through Instagram, dms can just follow us at guygeek 0:59:01.560 --> 0:59:04.040 dot ai on Instagram and then you'll be able to 0:59:04.160 --> 0:59:06.880 chat directly with us there and have full access to 0:59:06.920 --> 0:59:07.280 the AI. 0:59:07.400 --> 0:59:10.120 That way, is that one live yet. 0:59:10.720 --> 0:59:15.560 Instagram's coming soon. The account is live and it's getting 0:59:15.600 --> 0:59:18.680 a ton of attention, but we're excited. So right now 0:59:18.680 --> 0:59:23.040 there's just a link to the WhatsApp connect on Instagram. Again, 0:59:23.080 --> 0:59:26.080 it's Guygeek dot ai on Instagram and then soon you'll 0:59:26.120 --> 0:59:28.439 just be able to chat directly within Instagram. 0:59:28.760 --> 0:59:32.240 I mean, it really is a very good service, and 0:59:32.320 --> 0:59:37.040 it feels like it is smart. It feels like you 0:59:37.080 --> 0:59:39.800 have a trusted kind of voice in these different places. 0:59:39.840 --> 0:59:42.480 I've asked it so many different questions for so many 0:59:42.480 --> 0:59:44.320 different cities, and the stuff that comes up with is 0:59:44.400 --> 0:59:47.600 really good. And what I like about AI, I think 0:59:47.680 --> 0:59:50.680 versus just searching online is number one. I love the 0:59:50.800 --> 0:59:53.320 chat interface. So the fact that this is on WhatsApp, 0:59:53.360 --> 0:59:56.680 it made me download whatsappened sign up, and then you know, 0:59:56.800 --> 0:59:58.600 once you do that, it's very simple. You can just 0:59:58.680 --> 1:00:02.440 open this chatbot. It's like having another chat on like 1:00:02.480 --> 1:00:05.760 an instant messager. But what I love is that you 1:00:05.800 --> 1:00:08.880 can get super specific. So instead of saying, tell me 1:00:08.920 --> 1:00:11.400 the best things to do in London, you can say, 1:00:11.560 --> 1:00:13.920 I'm going to London for forty eight hours. I've got 1:00:13.920 --> 1:00:18.080 two kids with me. They're this age and we like cars. 1:00:18.560 --> 1:00:20.800 Tell us what to do. And I did that kind 1:00:20.800 --> 1:00:23.080 of question and it gave me a whole list of 1:00:23.120 --> 1:00:26.040 things that involve cars in London, which I was just 1:00:26.120 --> 1:00:27.680 kind of making something up and I had no idea 1:00:27.680 --> 1:00:29.280 there's so much car culture there. 1:00:29.720 --> 1:00:32.560 Right that are probably all the recommendations were also good 1:00:32.560 --> 1:00:36.400 for kids, So like, that's that's exactly how I think 1:00:36.480 --> 1:00:38.440 people are getting the most out of it rich So 1:00:38.960 --> 1:00:41.600 and it's fun. You can say, like I'm like, where 1:00:41.600 --> 1:00:44.880 would Anthony Bourdain eat in Mexico City for four days? 1:00:44.920 --> 1:00:48.040 You know, like you can even throw out really specific 1:00:48.120 --> 1:00:52.040 references to a travel style or Hey, my wife is vegan, 1:00:52.560 --> 1:00:55.320 my kids are seven and ten and sort of picky eaters, 1:00:55.360 --> 1:00:58.800 and we're going to Buenos Aires for a week. You know, 1:00:58.840 --> 1:01:02.000 build me an itinerary a really big focus on fine dining. 1:01:02.120 --> 1:01:04.960 That's that's right for my family, and you know, boom 1:01:05.000 --> 1:01:08.760 it all two seconds later we'll deliver that full itinerary. 1:01:08.920 --> 1:01:11.760 So yeah, it really is if you can get specific 1:01:11.840 --> 1:01:15.240 with it's it's a very powerful tool. 1:01:15.880 --> 1:01:18.800 So what do you make of this whole AI trend 1:01:18.920 --> 1:01:21.720 with travel, Because I think that AI is going to 1:01:21.760 --> 1:01:25.680 impact almost every industry out there, but for travel, this 1:01:25.840 --> 1:01:28.400 is just a small example of just how big an 1:01:28.440 --> 1:01:29.440 impact this can have. 1:01:29.560 --> 1:01:30.120 Already. 1:01:31.320 --> 1:01:33.520 Yeah, no doubt. I mean AI is going to for 1:01:34.040 --> 1:01:36.600 better for worse. It's going to sort of infiltrate and 1:01:37.040 --> 1:01:40.200 be added to every single service across every single industry, 1:01:41.240 --> 1:01:43.720 but in travel, I think it really is a positive 1:01:44.240 --> 1:01:47.120 if you think about it. The last major innovation and 1:01:47.200 --> 1:01:50.880 how we plan to research and book trips was really 1:01:50.920 --> 1:01:54.400 the launch of the OTAs like Expedia and Booking way 1:01:54.440 --> 1:01:57.320 back in the nineties. So there hasn't really been any 1:01:57.760 --> 1:02:00.919 tremendous innovation within travel. It's still takes a really long 1:02:00.960 --> 1:02:03.080 time to find flights, it still takes a really long 1:02:03.120 --> 1:02:06.600 time to find airbnbs or hotels or just like have 1:02:06.720 --> 1:02:09.840 the confidence to that you're going to the right place 1:02:09.920 --> 1:02:13.680 for who you are and how you travel. So it's 1:02:14.000 --> 1:02:17.600 much overdue for a big technological innovation to sort of 1:02:17.640 --> 1:02:20.600 reshape travel, and we think that's exactly what this is. 1:02:21.080 --> 1:02:24.439 So I just asked guide Geek on WhatsApp, I said, 1:02:25.080 --> 1:02:28.400 where would Giada eat in Rome for forty eight hours? 1:02:28.880 --> 1:02:31.200 And it responded it said Giada would definitely have some 1:02:31.280 --> 1:02:33.760 favorite restaurants in Rome as it's one of the top 1:02:33.800 --> 1:02:38.160 culinary destinations. Here's a few recommendations as recommended by locals 1:02:38.160 --> 1:02:40.920 and foodies, and then it gave me the first restaurant 1:02:41.000 --> 1:02:43.560 and it said this a must visit for cured Meat's 1:02:43.560 --> 1:02:47.600 excellent wine, Giada would enjoy the fresh Barada cheese, carbonara 1:02:47.680 --> 1:02:51.880 or amitriana and homemade bread. So I mean, not only 1:02:51.920 --> 1:02:54.520 are you getting specific with your questions, but the answers 1:02:54.600 --> 1:02:57.400 are just so specific. There's no search engine in the 1:02:57.440 --> 1:03:00.760 world that can give you a response like that, right, I. 1:03:00.680 --> 1:03:03.200 Mean, because it's read not only as you heard, it 1:03:03.240 --> 1:03:07.120 was recommending actual plates to get order at that specific restaurant. 1:03:07.160 --> 1:03:09.320 So it's not going to say this restaurant's great, it's 1:03:09.320 --> 1:03:12.440 going to say this restaurant's great for you because I 1:03:12.480 --> 1:03:15.280 know you love seafood and by the way, you know, 1:03:15.440 --> 1:03:17.640 have the hell of it. It's incredible with the capers, 1:03:17.680 --> 1:03:19.960 like it's going to have that level of detail because 1:03:19.960 --> 1:03:23.160 it's literally read all the reviews and it's read the menus. 1:03:24.000 --> 1:03:27.120 Now, some other things that are really interesting as some 1:03:27.200 --> 1:03:30.840 specific examples. If you have, like I'm looking at the 1:03:31.040 --> 1:03:33.520 hot questions on your website and this says, I have 1:03:33.520 --> 1:03:36.040 a child with autism, can you help me find family 1:03:36.080 --> 1:03:40.200 friendly experiences in Washington, d C. So this is really 1:03:40.240 --> 1:03:45.240 good for people that have varying accessibility requirements as well. 1:03:45.320 --> 1:03:49.440 Huh, totally yeah, And that question was one of the 1:03:49.480 --> 1:03:52.240 first questions that was asked the AI when we sort 1:03:52.240 --> 1:03:54.960 of unleashed it into the wild, and that one blew 1:03:55.040 --> 1:03:59.240 us away because, you know, think about the the challenges 1:03:59.480 --> 1:04:02.240 of traubling with a child with a disability like that 1:04:02.320 --> 1:04:04.560 and wanting to make sure that you know you're getting 1:04:04.600 --> 1:04:06.600 the most out of the city. You're not holding back, 1:04:06.640 --> 1:04:09.280 but you are, you know, have those things. You have 1:04:09.320 --> 1:04:11.880 to have those things in mind. So the answer like 1:04:11.960 --> 1:04:16.160 it already knew every you know, sensory sensitive hours of 1:04:16.240 --> 1:04:19.840 every museum and special exhibits and outdoor activities that a 1:04:19.920 --> 1:04:23.520 child with autism would really enjoy. So that was like 1:04:23.640 --> 1:04:26.000 one of the early questions where we're like, Wow, this 1:04:26.120 --> 1:04:27.120 is a game changer. 1:04:27.520 --> 1:04:28.960 This is really incredible stuff. 1:04:29.040 --> 1:04:32.400 Things that would take so much research, so many different 1:04:32.440 --> 1:04:35.640 websites to kind of piece together all this information. The 1:04:35.640 --> 1:04:37.280 fact that you just have this in the palm of 1:04:37.320 --> 1:04:41.320 your hand and available to you for free wherever you 1:04:41.400 --> 1:04:45.960 are and in real time is pretty wild ross. So 1:04:46.000 --> 1:04:48.120 tell us real quick how to find this one more time? 1:04:49.200 --> 1:04:52.920 Yeah, just guide geek dot com. So just go to 1:04:52.920 --> 1:04:55.600 the website and it's one click from there to open 1:04:55.600 --> 1:04:57.480 on WhatsApp. And like I said, we'll be live on 1:04:57.960 --> 1:04:59.880 Instagram soon, So if you want to follow us on 1:05:00.000 --> 1:05:01.880 Instagram and get ready for that launch, it's a guy 1:05:02.000 --> 1:05:05.840 geek dot ai. There's already one point three million followers. 1:05:06.720 --> 1:05:11.160 But yeah, it's it's super easy to there's nothing to install, 1:05:11.200 --> 1:05:14.160 it's not an app. Just go to guy geek dot com. 1:05:14.240 --> 1:05:16.440 Okay, and I've got it linked up on my website 1:05:16.480 --> 1:05:19.480 as well. Rich on tech dot tv, you can look 1:05:19.520 --> 1:05:22.000 for the radio show notes for show number twenty two. 1:05:22.120 --> 1:05:24.440 You got to try this out now, Ross, I know 1:05:24.480 --> 1:05:26.560 you've got a little one that you just had, So 1:05:26.720 --> 1:05:28.240 are you traveling anywhere soon? 1:05:29.600 --> 1:05:32.800 Yes, I'm planning her first trip. I also have a 1:05:32.840 --> 1:05:34.640 seven year old, so you've got seven year old and 1:05:34.680 --> 1:05:37.400 a newborn, and we'll be going to Mexico. 1:05:37.560 --> 1:05:39.160 Will be uh my. 1:05:39.200 --> 1:05:43.280 Daughter's first international trip. And then I'm going to swim 1:05:43.280 --> 1:05:46.960 with humpback whales in Tonga in July, just with with 1:05:47.040 --> 1:05:50.920 some folks from Matador because it is just unbelievable experience. 1:05:51.360 --> 1:05:52.760 Because why not I'm going back. 1:05:52.880 --> 1:05:54.280 Yeah, it's been closed down. 1:05:54.320 --> 1:05:56.400 We haven't been able to get there throughout the pandemic, 1:05:56.480 --> 1:05:58.360 so we're really excited to go back and see our 1:05:58.360 --> 1:05:58.760 friends in. 1:05:58.760 --> 1:06:00.000 Tonga that sounds amazing. 1:06:00.280 --> 1:06:03.400 All right, Ross, good luck with the little ones. Ross 1:06:03.400 --> 1:06:08.080 Borden of Matador Network, creators of Guide geek dot com. 1:06:08.240 --> 1:06:11.040 Check it out. It is such a cool travel resource. 1:06:11.280 --> 1:06:11.600 All right. 1:06:11.600 --> 1:06:13.040 Coming up on the show, we'll have more of your 1:06:13.080 --> 1:06:16.400 calls at triple eight rich one oh one eight eight 1:06:16.480 --> 1:06:19.520 eight seven four to two four to one zero one. Plus, 1:06:19.520 --> 1:06:21.400 I got a couple of new features to tell you about, 1:06:21.920 --> 1:06:24.000 including this reading mode on Android. 1:06:24.040 --> 1:06:24.720 It is so cool. 1:06:24.720 --> 1:06:28.080 I'll tell you about that, and Apple shutting down my photostream. 1:06:28.120 --> 1:06:31.480 I'll explain the deal with that. My name is rich Dumiro. 1:06:31.680 --> 1:06:36.040 You are listening to Rich on Tech. Welcome back to 1:06:36.400 --> 1:06:39.040 Rich on Tech. Rich Demiro here hanging out with you, 1:06:39.320 --> 1:06:44.240 talking technology at triple eight rich one oh one. That's 1:06:44.280 --> 1:06:48.520 eight eight eight seven four to two four one zero one. 1:06:52.360 --> 1:06:55.280 Let's go to Chris in Miami. Chris, you're on with Rich. 1:06:56.240 --> 1:06:59.280 Hey, thanks for taking the call. Boss Matt, you're absolutely 1:06:59.320 --> 1:07:02.680 crushing it. Talk about a global impact taking my com man. 1:07:02.800 --> 1:07:05.200 Yeah, thank you, thanks for calling. 1:07:05.920 --> 1:07:08.280 You're welcome. Kim's crushing it at her end, and you 1:07:08.320 --> 1:07:10.720 know I won't keep you. I know that you probably 1:07:10.720 --> 1:07:13.040 have a full line up today. You know, last time 1:07:13.080 --> 1:07:16.360 I called, we talked about the ring doorbell pro for 1:07:16.520 --> 1:07:20.320 my my condo here, and I probably have nothing to 1:07:20.360 --> 1:07:22.480 worry about, but uh, you know, it's going to be 1:07:22.520 --> 1:07:24.400 on the outside of the door. I don't have like 1:07:24.480 --> 1:07:25.440 Kennedy thinks. 1:07:25.200 --> 1:07:25.960 Throughout the house. 1:07:26.680 --> 1:07:29.280 But over the past couple of days, there's been this 1:07:30.240 --> 1:07:34.600 massive concern with Amazon and uh checking out the videos, 1:07:34.680 --> 1:07:37.960 checking out people's photos on a global level, and their 1:07:37.960 --> 1:07:40.280 system has been up, it's been down. I checked, it's 1:07:40.360 --> 1:07:43.800 up again. Should I have anything to be concerned about 1:07:44.360 --> 1:07:47.280 with the ring doorbell thing now with Amazon and this issue? 1:07:47.560 --> 1:07:48.880 Should I go with somebody else? 1:07:49.040 --> 1:07:49.760 That's my question. 1:07:49.840 --> 1:07:50.880 Appreciate taking a call. 1:07:51.120 --> 1:07:53.120 Yeah, good, good question. I think I think it's a 1:07:53.200 --> 1:07:56.280 valid concern. I think with all of the news surrounding 1:07:56.360 --> 1:07:59.480 Ring and we talked about it a little bit earlier. 1:07:59.800 --> 1:08:01.919 You know, a lot of this stuff happened a long 1:08:01.960 --> 1:08:05.640 time ago, but I think that it's good to be 1:08:05.760 --> 1:08:09.200 aware of what could potentially happen. People are putting these 1:08:09.200 --> 1:08:13.520 cameras everywhere, and the question is who has access to 1:08:13.560 --> 1:08:16.519 these cameras. These are the questions you should be asking 1:08:16.560 --> 1:08:19.240 before you put any camera up. Who has access to 1:08:19.280 --> 1:08:22.559 this video feed. Can they look at my feeds for 1:08:22.760 --> 1:08:26.640 you know, any sort of purpose, you know, whether it's research, development, 1:08:26.800 --> 1:08:29.679 making the product better. You know, nobody reads those terms 1:08:29.680 --> 1:08:33.000 of service, So read the terms of service or actually 1:08:33.120 --> 1:08:36.840 just Google and see what people are saying about the 1:08:36.920 --> 1:08:39.600 terms of service. And you know there are people that 1:08:39.640 --> 1:08:42.519 do read this the Verge whenever they review a product, 1:08:42.640 --> 1:08:45.840 they always put in the privacy policy, like what. 1:08:46.439 --> 1:08:47.439 You need to know about that. 1:08:48.200 --> 1:08:50.559 Now, with all of that said, I still think Ring 1:08:50.680 --> 1:08:53.280 makes some of the best video doorbells out there. I 1:08:53.320 --> 1:08:55.760 think that they still have one of the better ecosystems 1:08:55.760 --> 1:08:58.719 out there. But at the same time, it's part of Amazon. 1:08:59.120 --> 1:09:02.320 It's a big company, and some people may not be 1:09:02.400 --> 1:09:05.800 comfortable with all of their information and all of their 1:09:05.840 --> 1:09:11.080 privacy and safety, you know, behold into one company. That's fine, 1:09:11.479 --> 1:09:13.720 but you have to look at your alternatives. So if 1:09:13.760 --> 1:09:17.120 you look at some of the top rated video doorbells 1:09:17.160 --> 1:09:21.679 out there, right, you've got the r Low Essential Video 1:09:21.960 --> 1:09:26.599 Doorbell Wired that's about a hundred bucks that gets top 1:09:26.680 --> 1:09:29.320 picks from across a lot of websites. I have not 1:09:29.439 --> 1:09:32.400 personally tested the r Low, but people do like the 1:09:32.600 --> 1:09:35.320 Rlow products and so that's something that you can look 1:09:35.400 --> 1:09:37.880 into and see if that fits your needs. Now you 1:09:37.920 --> 1:09:40.160 also want to look at what else r low offers 1:09:40.680 --> 1:09:42.960 and how much their subscriptions are, because you will be 1:09:43.040 --> 1:09:47.599 paying most likely for a subscription. Then you've got you fee. 1:09:48.439 --> 1:09:50.960 You Fee is another company. I think they had some 1:09:51.120 --> 1:09:53.320 run ins with security as well, so that's a whole 1:09:53.400 --> 1:09:57.040 other topic. But you know, this is a more affordable 1:09:58.200 --> 1:10:02.360 battery camera as well, and it has local storage, which 1:10:02.439 --> 1:10:06.920 people might like. So some of these cameras on these doorbells, 1:10:07.040 --> 1:10:10.559 you may want a local storage solution, something that doesn't 1:10:10.680 --> 1:10:13.360 send your video out to the web or out to 1:10:13.960 --> 1:10:17.840 the cloud. So that's another option. And the ring video 1:10:17.920 --> 1:10:20.439 doorbells are also very popular as well. Now, if you 1:10:20.520 --> 1:10:22.720 go to a couple of different sites and you see 1:10:23.360 --> 1:10:25.680 some of these other doorbells, you're going to see a 1:10:25.680 --> 1:10:28.599 lot of them are put out by big companies, so Nest, 1:10:28.840 --> 1:10:31.040 Nest video doorbells. I'm seeing a lot of them out there. 1:10:31.320 --> 1:10:35.000 That's going to be Google. You know, if you want 1:10:35.080 --> 1:10:37.320 something that's a little bit more private, I know that 1:10:37.560 --> 1:10:40.840 Apple is doing a lot with their privacy. So if 1:10:40.880 --> 1:10:44.680 you look at the Apple Home Kit video doorbells, A 1:10:44.760 --> 1:10:47.760 lot of those doorbells are end to end encrypted and 1:10:48.200 --> 1:10:51.000 it's not sent to the cloud at large. But the 1:10:51.080 --> 1:10:54.400 problem is, if you go to the Apple website at 1:10:54.479 --> 1:10:57.960 this point, there's literally one to choose from, and that 1:10:58.160 --> 1:11:01.680 is the Logitech Circle View wired doorbell. Now I'm not 1:11:01.760 --> 1:11:05.439 gonna knock Logitech, but it's not the biggest name out 1:11:05.479 --> 1:11:08.200 there when it comes to video doorbells, so there are 1:11:08.200 --> 1:11:10.280 a lot of these to choose from. The other one, 1:11:11.560 --> 1:11:14.040 I gotta find the name because it's not It looks 1:11:14.120 --> 1:11:18.320 like Kangaroo, but it's not. But this is okay, it's 1:11:18.560 --> 1:11:22.800 can Garu k A n g. 1:11:23.040 --> 1:11:24.120 A r o O. 1:11:25.000 --> 1:11:27.080 And this is a company that you probably haven't heard 1:11:27.160 --> 1:11:31.240 much about, but their stuff is very inexpensive, and they 1:11:31.400 --> 1:11:34.160 have a video doorbell that I did test, and it 1:11:34.320 --> 1:11:37.439 was the one that I tested was actually more of 1:11:37.520 --> 1:11:41.879 a It took like a series of pictures for the doorbell, 1:11:42.720 --> 1:11:45.760 and that one was very, very inexpensive, and they make 1:11:45.800 --> 1:11:48.600 a whole bunch of very simple products. That's k A 1:11:48.920 --> 1:11:52.160 n G A r o O. I don't think that's Kangaroo. 1:11:52.200 --> 1:11:57.439 I think it's Kangaroo, not Kangaroo, So not to be confused, 1:11:58.080 --> 1:11:59.760 but those are some of the options you have. But 1:12:00.640 --> 1:12:03.920 you know, look, I'll be honest. I really liked the 1:12:04.000 --> 1:12:06.800 Ring video doorbell. I was first on board with that 1:12:07.040 --> 1:12:10.000 back in the day when Ring called their video doorbell 1:12:10.080 --> 1:12:13.160 door bot. I did a story with Jamie who started 1:12:13.200 --> 1:12:15.920 the company, showed me how he tested these things. They 1:12:16.000 --> 1:12:19.360 did have good intentions from day one. It's just that 1:12:19.439 --> 1:12:23.759 when you grow really fast, sometimes you know you're a startup, 1:12:23.960 --> 1:12:26.400 and you do make mistakes. And again, all this stuff 1:12:26.439 --> 1:12:28.760 we're hearing about Ring was stuff that happened many, many 1:12:28.840 --> 1:12:30.799 years ago, and I do think they're much more secure. 1:12:31.160 --> 1:12:32.920 But with that said, you do have a lot of options. 1:12:33.000 --> 1:12:35.200 I think it really comes down to who do you 1:12:35.320 --> 1:12:38.800 trust as a company, and also do they have all 1:12:38.880 --> 1:12:42.439 of the products you want for your solution? So that 1:12:42.640 --> 1:12:45.639 means do they have other cameras you can put around 1:12:45.680 --> 1:12:48.400 your house, do they have smart lights? Whatever you want. 1:12:48.840 --> 1:12:50.360 You have to see if the company that you go 1:12:50.800 --> 1:12:54.160 with has other things. Now that's getting a better a 1:12:54.200 --> 1:12:56.080 little bit with this stuff called matter that we talked 1:12:56.120 --> 1:12:59.080 about in the show. But at the same time, if 1:12:59.200 --> 1:13:01.280 you want the eCos system, that's really what it comes 1:13:01.320 --> 1:13:01.560 down to. 1:13:01.680 --> 1:13:01.880 For me. 1:13:02.880 --> 1:13:05.320 Okay, good question. Thanks for calling in Chris from Miami. 1:13:05.800 --> 1:13:08.439 Let me tell you about this feature called reading Mode. 1:13:08.920 --> 1:13:10.880 Now I can't take credit for finding this. I got 1:13:11.000 --> 1:13:14.799 to give a shout out to Jimmy is Promo on YouTube. 1:13:15.439 --> 1:13:19.920 He covers all Samsung stuff and he had a great 1:13:20.120 --> 1:13:21.920 video about this reading mode that I. 1:13:22.080 --> 1:13:24.960 Was not aware of, and it is really really cool. 1:13:25.120 --> 1:13:30.360 So it basically makes any article on your Android phone 1:13:30.479 --> 1:13:33.519 easy to read, makes it big, and it takes out 1:13:33.520 --> 1:13:36.120 all the distractions, but it also reads it to you. 1:13:36.920 --> 1:13:39.200 And there have been ways of doing this before on Android, 1:13:39.240 --> 1:13:42.000 but this is very very simple, and it involves a 1:13:42.120 --> 1:13:45.120 Google app called reading Mode. So if you go to 1:13:45.160 --> 1:13:49.400 the Google Play Store, you search reading Mode, you select 1:13:49.439 --> 1:13:52.240 that reading Mode app, you install it, you open it up. 1:13:52.280 --> 1:13:53.880 There are a couple little things to set it up, 1:13:53.880 --> 1:13:55.720 and basically what you need to do is just set 1:13:55.800 --> 1:13:58.360 up what you want the shortcut key to be to 1:13:58.520 --> 1:14:01.800 activate this feature. And on my phone, I set it 1:14:01.880 --> 1:14:05.519 up where the volume up and the power button. Now 1:14:05.560 --> 1:14:08.640 we're talking Android here, this is not iPhone. So on 1:14:08.760 --> 1:14:12.799 the Android you would set because power down and volume 1:14:12.880 --> 1:14:16.360 down in power is the screenshot key. So I set 1:14:16.400 --> 1:14:19.479 it as volume up and power You press those two 1:14:19.560 --> 1:14:23.960 things together and instantly it will make whatever article you're 1:14:24.120 --> 1:14:28.040 reading super easy to look at with big fonts, whatever 1:14:28.160 --> 1:14:31.240 colors you want, if you want more contrast, whatever, and 1:14:31.360 --> 1:14:33.960 it can also read that article to you aloud. It 1:14:34.080 --> 1:14:36.720 cuts out colors, tones, and marks down the white to 1:14:36.840 --> 1:14:39.240 lower contrast to make this all easier on the eyes. 1:14:39.720 --> 1:14:42.880 It is fantastic not just as an accessibility feature, but 1:14:43.000 --> 1:14:45.680 for anyone who just wants to listen to articles or 1:14:45.840 --> 1:14:51.719 just read articles in a much easier, bigger, less distracted mode. 1:14:52.120 --> 1:14:54.360 So again it's called reading Mode. Search for it in 1:14:54.400 --> 1:14:56.640 the Google Play Store. It is a Google app, So 1:14:56.680 --> 1:14:59.120 if there's other apps named reading Mode, look for the 1:14:59.200 --> 1:14:59.880 one from Google. 1:15:00.280 --> 1:15:00.519 Again. 1:15:00.560 --> 1:15:02.840 I'll put it all on the show notes go to 1:15:02.960 --> 1:15:05.680 Richontech dot tv for those all right, if you have 1:15:05.720 --> 1:15:07.800 a question, give me a call Triple eight rich one 1:15:07.840 --> 1:15:10.960 oh one eighty eight seven four to two four to 1:15:11.040 --> 1:15:13.400 one zero one hour two of rich on Tech in 1:15:13.479 --> 1:15:16.600 the can Hour three coming up next, back with you 1:15:16.680 --> 1:15:29.280 in a minute. Welcome back to rich on Tech. Rich 1:15:29.320 --> 1:15:33.200 DeMuro here hanging out with you talking technology at Triple 1:15:33.240 --> 1:15:36.679 eight rich one o one eight eight eight seven four 1:15:36.720 --> 1:15:40.920 to two four to one zero one. I'm the tech 1:15:40.960 --> 1:15:46.240 reporter at KTLA Channel five in Los Angeles. Every weekend 1:15:47.280 --> 1:15:50.559 we talk tech, answer your questions, talk about the tech 1:15:50.600 --> 1:15:52.040 topics I think you should know about. 1:15:52.920 --> 1:15:53.040 Uh. 1:15:53.080 --> 1:15:55.120 You can follow me on social media. I am at 1:15:55.360 --> 1:15:58.439 rich on Tech, I'm on Instagram, I'm on Facebook, I'm 1:15:58.479 --> 1:16:01.960 on Twitter. I also have my newsletter. Just go to 1:16:02.080 --> 1:16:04.680 rich on tech dot tv look for the link that 1:16:04.720 --> 1:16:07.120 says sign up for my newsletter. I will restart that 1:16:07.400 --> 1:16:10.400 very soon. Had a tech friend that said, Rich, you 1:16:10.479 --> 1:16:12.840 gotta do it. You just got to do it, and 1:16:13.640 --> 1:16:15.320 there's a bunch of you on there, so I will 1:16:15.400 --> 1:16:18.920 do it. It's just a matter of finding the time 1:16:19.160 --> 1:16:23.680 right between my regular job and doing this on the 1:16:23.720 --> 1:16:28.000 weekends and emailing many of you. It takes a lot, 1:16:28.120 --> 1:16:29.640 so I do want to do that though, because it 1:16:29.720 --> 1:16:32.400 is a lot of fun. The newsletter is great. Let's 1:16:32.439 --> 1:16:35.559 go to Kathy in Las Vegas to kick off this hour. Kathy, 1:16:35.600 --> 1:16:43.800 you're on with Rich. Hello Kathy, Kathy, check one two? 1:16:43.960 --> 1:16:44.519 Do you hear me? 1:16:45.840 --> 1:16:46.080 Okay? 1:16:46.120 --> 1:16:49.639 I think Kathy is maybe has us on speaker phone 1:16:49.720 --> 1:16:51.599 or something like that. Well, Kathy, if you find us, 1:16:52.640 --> 1:16:54.680 pick up the phone because we are trying to get 1:16:54.720 --> 1:16:55.320 to your question. 1:16:56.040 --> 1:16:56.639 But in the meeting. 1:16:56.920 --> 1:16:57.720 Oh there you are. 1:16:58.040 --> 1:17:03.920 Hello, apologies, I feel like we're using tin cans to talk. 1:17:05.439 --> 1:17:08.160 All right, can can you hear me? Okay, now I 1:17:08.240 --> 1:17:08.640 can hear you? 1:17:08.720 --> 1:17:10.920 Great, okay, perfect. What what's on your mind? 1:17:12.040 --> 1:17:17.200 Well, a, oh, Kathy might want you you might want 1:17:17.240 --> 1:17:19.840 to move to a different area because your your phone 1:17:19.880 --> 1:17:23.200 is cutting it out. So while you do that, tell 1:17:23.280 --> 1:17:24.599 me when you're back on and I will. 1:17:24.680 --> 1:17:27.320 Uh, I'm actually sitting in my car. 1:17:27.600 --> 1:17:32.000 Oh, well, there you go. It sounds better now, Oh, good, awesome. 1:17:33.240 --> 1:17:36.200 Okay. I have a friend, a guy friend who seems 1:17:36.240 --> 1:17:38.840 to always know when I pick up my phone and 1:17:38.920 --> 1:17:42.679 I'm on it, even if I'm just doing my mail, 1:17:43.920 --> 1:17:47.280 I mean, and he'll pop in on Facebook Messenger and say, hey, 1:17:47.400 --> 1:17:50.080 what are you up to? And I'm like, don't you 1:17:50.160 --> 1:17:51.080 know I'm on my phone? 1:17:51.600 --> 1:17:52.599 And what does he say? 1:17:53.880 --> 1:17:55.000 Well, he's just. 1:17:57.240 --> 1:17:57.600 But I. 1:18:00.560 --> 1:18:03.479 Okay, Well, it's a good question. I think we're losing 1:18:03.479 --> 1:18:05.040 you a little bit there, but this is a good question. 1:18:05.240 --> 1:18:08.479 So there are many, many ways you can tell when 1:18:08.600 --> 1:18:11.200 someone is online, and a lot of it has to 1:18:11.320 --> 1:18:16.200 do with something called currently active, and so a lot 1:18:16.280 --> 1:18:22.560 of these systems like Facebook, Messenger or Telegram or Instagram 1:18:22.680 --> 1:18:24.960 even will tell you when someone's active. 1:18:25.000 --> 1:18:25.120 Now. 1:18:25.160 --> 1:18:28.000 The reason they do this is because they want you 1:18:28.120 --> 1:18:30.240 to interact with people and they want you to be 1:18:30.320 --> 1:18:33.240 on their services for as long as humanly possible. So 1:18:33.320 --> 1:18:35.320 they say, hey, did you know that this friend, this friend, 1:18:35.360 --> 1:18:37.640 and this friend are on right now? And they may 1:18:37.680 --> 1:18:39.680 not overtly say that, they may not text you and 1:18:39.760 --> 1:18:42.519 say that, but there are little cues. So a lot 1:18:42.560 --> 1:18:46.000 of these apps will have sort of an indicator icon, 1:18:46.200 --> 1:18:49.360 even something as simple as LinkedIn. If you look at 1:18:49.400 --> 1:18:52.640 the people on LinkedIn, people who are active will have 1:18:52.880 --> 1:18:56.160 a little green dot next to them, and that means that, oh, 1:18:56.360 --> 1:18:59.360 they're on or they were just recently on, So why 1:18:59.400 --> 1:19:02.000 don't you mess them? Because they are live and they 1:19:02.040 --> 1:19:06.880 are there there, and so that's one way. On Instagram, 1:19:07.520 --> 1:19:11.760 there's something called scene, So when you go on Instagram 1:19:12.280 --> 1:19:14.679 and you can go into your settings and turn this off. 1:19:15.320 --> 1:19:19.519 But on Messenger, it will tell you when someone saw 1:19:19.600 --> 1:19:22.519 your message. So if you're messaging back and forth, it 1:19:22.600 --> 1:19:25.360 will say scene, you know, and whatever time it was, 1:19:25.600 --> 1:19:28.200 scene just now, and you can turn that off. Now, 1:19:28.280 --> 1:19:30.799 here's what happens when you turn it off, though, Kathy, 1:19:32.000 --> 1:19:34.280 you don't get to see when other people see your stuff. 1:19:34.680 --> 1:19:36.760 So it's kind of a two way street on all 1:19:36.800 --> 1:19:40.720 of these platforms. If you turn off these active indicators, 1:19:41.320 --> 1:19:43.840 then you will not get to see when when people 1:19:43.880 --> 1:19:46.320 are active. On the other end, and they won't get 1:19:46.320 --> 1:19:47.680 to see when you're active, but you won't get to 1:19:47.680 --> 1:19:49.679 see when they're active. So it's a two way street. 1:19:50.320 --> 1:19:52.479 So you can turn these things off. For instance, if 1:19:52.479 --> 1:19:55.559 you go into Instagram and you go into your settings, 1:19:56.200 --> 1:19:59.920 there is an option to you know, in the prime 1:20:00.000 --> 1:20:03.760 iacy to turn off the scene indicator, but it will 1:20:03.840 --> 1:20:06.519 tell you, hey, you know, if you turn this off, 1:20:06.640 --> 1:20:09.120 you're not gonna be able to see when people are on. 1:20:09.880 --> 1:20:12.519 So I don't know the exact way to do it 1:20:12.600 --> 1:20:15.040 right now, I'm trying to look here with the accounts. Oh, 1:20:15.240 --> 1:20:20.040 they changed everything. They changed everything around on Instagram looks 1:20:20.120 --> 1:20:21.759 much more on now. It's all ner meta. 1:20:22.439 --> 1:20:22.719 Wow. 1:20:22.920 --> 1:20:26.519 Okay, so that's one thing you can do. I have 1:20:26.640 --> 1:20:29.560 a feeling if you're on Telegram and I do this 1:20:29.760 --> 1:20:32.560 with my friends on Telegram, it will tell me the 1:20:32.680 --> 1:20:34.960 last time they were active. So for instance, I'm looking 1:20:35.000 --> 1:20:37.000 at my brother right now and they said last scene 1:20:37.120 --> 1:20:41.560 eleven minutes ago, and I have my fellow colleague on 1:20:42.720 --> 1:20:45.559 Telegram and when he gets up in the morning, it'll 1:20:45.600 --> 1:20:48.560 tell me, you know, last scene, just now or just 1:20:48.680 --> 1:20:50.880 logged on, and so you can tell when they're active. 1:20:52.080 --> 1:20:55.960 And then Facebook Messenger will do this. Even there is 1:20:56.160 --> 1:21:01.920 even a little section on on I Message that will 1:21:02.000 --> 1:21:04.639 let you know if someone's active in a weird way, 1:21:05.360 --> 1:21:07.120 so it will tell you they don't tell you if 1:21:07.120 --> 1:21:10.000 they're active, but it'll tell you if they are on 1:21:10.320 --> 1:21:13.640 a silent mode, so you can turn that on or 1:21:13.720 --> 1:21:17.639 off in the settings, and so on I Message, when 1:21:17.680 --> 1:21:20.679 you text someone sometimes it'll say this person has focus 1:21:21.439 --> 1:21:23.080 enabled and they're on silent mode. 1:21:23.600 --> 1:21:25.080 Do you want to break through this? And you can 1:21:25.160 --> 1:21:25.360 do that. 1:21:25.560 --> 1:21:28.360 So by seeing that they're on silent mode is giving 1:21:28.400 --> 1:21:30.960 you some insight into their life. Maybe they're taking a nap, 1:21:31.360 --> 1:21:34.479 maybe they are just trying to stay quiet, whatever, But 1:21:34.640 --> 1:21:38.519 there are things you can do with that. But yeah, 1:21:38.680 --> 1:21:42.120 Kim just texted me Kim our phone screen or extraordinary. 1:21:43.400 --> 1:21:46.639 There's a section on Facebook Messenger that says, see who's active. 1:21:46.760 --> 1:21:49.880 Let people see when you're active, recently active, or currently 1:21:50.000 --> 1:21:52.720 in the same chat. You'll see when they are too. 1:21:52.920 --> 1:21:55.400 And you have the ability to turn that on or off. 1:21:56.080 --> 1:21:58.599 So what I would do, Kathy, is take a close 1:21:58.720 --> 1:22:01.040 look at some of these apps that you're on. If 1:22:01.080 --> 1:22:04.120 you're logged into Facebook, if you're logged into Messenger, if 1:22:04.160 --> 1:22:07.840 you're logged into Instagram, these apps could be giving people 1:22:08.000 --> 1:22:11.200 clues about when you are on and when you're active. 1:22:11.960 --> 1:22:15.559 And most of it is very innocent. It's probably just fine, 1:22:15.840 --> 1:22:17.920 but there could be some reasons why you don't want 1:22:17.920 --> 1:22:20.880 people to have access to that information. So great question, 1:22:21.080 --> 1:22:23.280 Kathy in Las Vegas. Thanks so much for calling in today. 1:22:23.280 --> 1:22:23.800 Appreciate it. 1:22:25.400 --> 1:22:29.800 All right, moving on, let's talk about my photostream. So 1:22:30.400 --> 1:22:32.920 this is a feature that Apple is getting rid of. 1:22:33.640 --> 1:22:35.599 I have a feeling you have not used this feature 1:22:35.760 --> 1:22:37.519 in many, many years. But I'm going to tell you 1:22:37.560 --> 1:22:41.120 about this because you're probably gonna hear about it, and 1:22:41.200 --> 1:22:42.760 you're probably going to see stuff about it, and I 1:22:42.840 --> 1:22:45.439 want you to be informed so that you understand what 1:22:45.600 --> 1:22:48.640 you need to know. The thing you need to know 1:22:48.720 --> 1:22:51.160 about my photostream is that it is very old. Is 1:22:51.320 --> 1:22:55.040 it launched back in twenty eleven. My photostream was a 1:22:55.280 --> 1:23:00.599 freeway to sync pictures between various Apple devices pretty much 1:23:00.760 --> 1:23:05.439 pre iCloud. Now people use iCloud photos. This was something 1:23:05.479 --> 1:23:07.840 that was a little bit more basic. You would take 1:23:07.840 --> 1:23:10.200 a picture on your iPhone and it would show up 1:23:10.320 --> 1:23:13.920 on the my photostream on the iPad or the Mac computer. 1:23:14.360 --> 1:23:16.280 It was just a very simple way to see your 1:23:16.320 --> 1:23:18.400 pictures in all these different places. But it wasn't all 1:23:18.439 --> 1:23:21.280 of your pictures. It was only the last one thousand 1:23:21.360 --> 1:23:24.760 pictures that you took and the last thirty days of 1:23:24.840 --> 1:23:27.160 pictures that you took. So it was just this ongoing 1:23:27.320 --> 1:23:30.080 stream of all the stuff that you snapped on your 1:23:30.400 --> 1:23:33.600 iPhone that you could then use in other places on 1:23:33.760 --> 1:23:35.799 your you know, if you wanted to tweet out a picture, 1:23:35.920 --> 1:23:39.160 it happened to be on your desktop whatever. So this 1:23:39.280 --> 1:23:42.040 worked between the iPhone and the iPad, Apple TV, and Mac. 1:23:42.720 --> 1:23:46.240 So the thing to know about this my photostream it 1:23:46.280 --> 1:23:49.640 did not sync photos in their full resolution. It was 1:23:49.720 --> 1:23:53.840 basically a lower resolution of this file. iCloud Photos is 1:23:53.880 --> 1:23:57.880 what pretty much replaced this. So what Apple is doing 1:23:58.080 --> 1:24:01.880 is they're shutting this my photostream down as of July 1:24:02.080 --> 1:24:05.719 twenty sixth. That's when it's gonna stop working now because 1:24:05.760 --> 1:24:08.639 it holds photos for thirty days it's gonna stop uploading 1:24:08.720 --> 1:24:11.320 any new photos on June twenty sixth. 1:24:11.760 --> 1:24:12.760 Now what do you need to do? 1:24:12.960 --> 1:24:15.080 Here's what I would do if I were you, I 1:24:15.120 --> 1:24:18.519 would go into the photo app on your iPhone. It's 1:24:18.640 --> 1:24:22.120 labeled photos, not Google Photos, the built in photos app, 1:24:22.800 --> 1:24:25.760 and then tap albums and look at your albums and 1:24:25.880 --> 1:24:29.640 see if you have an album called my photostream. And 1:24:29.720 --> 1:24:32.040 if you have an album called my photostream and there 1:24:32.080 --> 1:24:35.040 are some pictures in there, chances are those are backed 1:24:35.080 --> 1:24:38.160 up somewhere else in your iCloud. But if you're wondering 1:24:38.320 --> 1:24:41.080 if they are, if you're worried that they're not anywhere else, 1:24:41.120 --> 1:24:43.000 you can go through there and pick out your most 1:24:43.040 --> 1:24:46.360 important pictures. Tap the share icon in the lower left 1:24:46.360 --> 1:24:50.280 hand corner and say save image. And if you tap 1:24:50.640 --> 1:24:52.800 that on an image, it will save that image to 1:24:52.880 --> 1:24:56.360 your camera roll. It will save it to your iCloud 1:24:56.400 --> 1:24:58.880 photos or your Google Photos wherever you happen to have 1:24:59.080 --> 1:25:01.519 your pictures back then up. But that's what I would do. 1:25:01.960 --> 1:25:04.960 If you don't see an album labeled my photostream, I 1:25:05.000 --> 1:25:07.439 don't think you have anything to worry about because you're 1:25:07.479 --> 1:25:10.120 not using it. I actually had to turn on this 1:25:10.200 --> 1:25:12.120 feature just to test it out to see what it 1:25:12.200 --> 1:25:14.080 was all about. But I have a feeling that you 1:25:14.200 --> 1:25:16.439 have not used this in yours If you are still 1:25:16.520 --> 1:25:19.639 using it, check it out, get those photos out of there, 1:25:20.040 --> 1:25:22.360 and that's what you need to know. You have until 1:25:22.960 --> 1:25:25.760 July twenty sixth to get those photos out of there. 1:25:26.240 --> 1:25:28.760 Chances are, like I said, you're using something else to 1:25:28.840 --> 1:25:31.479 back up your photos, but there could be some reasons 1:25:31.720 --> 1:25:33.800 why you wanted to use this, and maybe you're still 1:25:33.880 --> 1:25:36.439 using it. I've also got on my Instagram. If you 1:25:36.520 --> 1:25:39.479 go to at richon tech on Instagram, there is an 1:25:39.600 --> 1:25:43.439 Instagram reeal that will explain what I just talked about. 1:25:43.840 --> 1:25:46.120 So just look for the reel that says my photostream 1:25:46.120 --> 1:25:49.120 will be shutting down on July twenty sixth. Tap play 1:25:49.600 --> 1:25:53.639 and you can see everything I just mentioned. I explain 1:25:53.720 --> 1:25:56.920 it very clearly. All Right, there you go my photostream now, 1:25:56.960 --> 1:25:59.160 you know, tell your friends. Tell your friends about this 1:25:59.240 --> 1:26:01.559 show too. Just tell him to follow rich on tech 1:26:01.680 --> 1:26:05.800 and they too can share in this great information. All right, 1:26:05.840 --> 1:26:08.800 coming up, we've got much more to the show. I'm 1:26:08.840 --> 1:26:11.560 gonna tell you why some airlines are now charging for 1:26:11.760 --> 1:26:15.920 a printed boarding pass. Plus we've got tech magician Trig 1:26:16.120 --> 1:26:19.120 Watson joining US live. He's going to talk about his 1:26:19.280 --> 1:26:22.920 recent appearance on America's Got Talent and how he incorporates 1:26:23.160 --> 1:26:26.040 tech into his magic show. Plus, we've got time for 1:26:26.040 --> 1:26:28.800 a couple more calls at Triple eight rich one oh one. 1:26:29.320 --> 1:26:33.240 That's eight eight eight seven four to two, four. 1:26:33.040 --> 1:26:36.040 To one zero one. My name is Rich d'miro. You 1:26:36.360 --> 1:26:42.240 are listening to Rich on Tech. Welcome back to Rich 1:26:42.320 --> 1:26:42.760 on Tech. 1:26:42.880 --> 1:26:48.280 Rich DeMuro here talking technology each and every weekend with you. 1:26:50.479 --> 1:26:53.680 Phone number is triple eight rich one O one eight 1:26:53.840 --> 1:26:57.880 eight eight seven four to two, four to one zero one. 1:26:58.720 --> 1:27:03.120 We learned earlier from Rick. He called in and said, 1:27:03.280 --> 1:27:07.759 if you ask your iPhone to dial a number by voice, 1:27:08.520 --> 1:27:11.160 you can just say the number like with the name. 1:27:11.360 --> 1:27:15.040 So I just said earlier call one eight eight eight 1:27:15.400 --> 1:27:18.120 rich one oh one, and it figured out the numbers. 1:27:18.360 --> 1:27:21.680 So that's pretty cool. All right, Let's let's go to 1:27:21.840 --> 1:27:25.000 Dan dan Is in Los Angeles. Dan, you're kicking off. 1:27:25.120 --> 1:27:28.320 Uh well, I would say you're kicking off this hour, 1:27:28.400 --> 1:27:30.680 but we're a couple of minutes into it, so you're not. 1:27:30.880 --> 1:27:32.320 But welcome to the show. 1:27:32.640 --> 1:27:32.920 Thank you. 1:27:32.960 --> 1:27:35.200 I'll try to punt it through the goalpost for you. 1:27:35.840 --> 1:27:39.280 Uh Rich. I'm a Mac guy, but I had gotten 1:27:39.360 --> 1:27:42.000 my wife. She wanted a PC. I got her an 1:27:42.160 --> 1:27:46.599 HP desktop. It's still under warranty. It's about We've had 1:27:46.680 --> 1:27:50.280 about eight months and I'm going I've tried every trick 1:27:50.400 --> 1:27:54.880 I know to get a response. HP just it's terrible. 1:27:54.960 --> 1:27:58.800 They really don't care, and tech people say, no, give up, 1:27:59.000 --> 1:28:00.760 You're gonna have to pay for the repair. It has 1:28:00.800 --> 1:28:03.000 a black screen. It had showed high attempts even when 1:28:03.040 --> 1:28:06.679 it wasn't warmed up and black screen intermittently. I won't 1:28:06.680 --> 1:28:09.880 bore you with the details, but it's impossible. I mean 1:28:09.960 --> 1:28:13.759 I copied some of their key executives and of course 1:28:13.800 --> 1:28:18.680 I end up apparently they've formed out their repairs or 1:28:18.680 --> 1:28:23.240 at least inquiries to the Philippines called a call center. 1:28:24.000 --> 1:28:27.120 And my frustration is after two weeks, I'm just gonna 1:28:27.160 --> 1:28:28.240 have to pay to get this thing. 1:28:28.520 --> 1:28:32.519 No, no, no, no, this is under warranty. Yes sir, no, 1:28:32.640 --> 1:28:35.720 you're not going to pay. I mean, this is a 1:28:35.760 --> 1:28:38.880 problem that they have and people need to know that. 1:28:39.880 --> 1:28:42.320 You know, here's the reason why people like Apple is 1:28:42.400 --> 1:28:44.880 because you have a problem, you bring the computer to 1:28:44.920 --> 1:28:45.599 an Apple store. 1:28:45.720 --> 1:28:48.200 It's in your neighborhood. I was in Japan. 1:28:48.880 --> 1:28:52.840 My MacBook had a problem, and without even thinking, I 1:28:53.000 --> 1:28:55.560 just made an appointment at the Genius Bar, not even wondering, like, 1:28:55.680 --> 1:28:58.559 not even realizing, Wait, do these people speak English in Japan? 1:28:58.720 --> 1:29:01.280 Sure enough, the guy did. I mean, this is this 1:29:01.439 --> 1:29:04.160 is customer service. This is what wins over people, and 1:29:04.280 --> 1:29:08.320 this is why some companies are more professional than others. 1:29:08.600 --> 1:29:09.400 Where did you buy this? 1:29:10.439 --> 1:29:13.000 I think I bought it. I believe I direct directly 1:29:13.040 --> 1:29:17.320 from HP online. They had some special sale or whatever. 1:29:17.520 --> 1:29:21.200 It's a regular PC, you know, it's brand new. I 1:29:21.320 --> 1:29:23.519 got a very good price. It was extremely cheap. 1:29:23.960 --> 1:29:26.120 Yeah, but that doesn't mean that it shouldn't work. 1:29:26.320 --> 1:29:29.960 Exactly, and it did work. And I'm quite good at 1:29:30.320 --> 1:29:34.640 getting responses from corporation and I totally failed on this. 1:29:35.320 --> 1:29:37.960 I mean it's it's two and a half weeks now, 1:29:38.000 --> 1:29:41.599 excuse me. And I've tried every trick. I know. Maybe 1:29:41.680 --> 1:29:45.280 you have a solution, because they already owe me ninety 1:29:45.320 --> 1:29:48.639 five bucks because I ended up having my local tech 1:29:48.680 --> 1:29:51.960 guy checked the software on it without touching the interior 1:29:52.080 --> 1:29:55.360 with the hardware, and he tweaked a couple of things, 1:29:55.439 --> 1:29:59.519 but it's still ended up permittently having a high tempt 1:29:59.600 --> 1:30:03.680 notice black screed, even though the machine wasn't really warmed up. 1:30:03.880 --> 1:30:05.920 Well, here's what I would do. So I think you 1:30:06.240 --> 1:30:10.000 deserve a new computer. You deserve a replacement, and I 1:30:10.080 --> 1:30:11.920 think that's what you have to get from them. So 1:30:12.200 --> 1:30:15.200 what I would do is number one, get on the phone. 1:30:15.360 --> 1:30:17.479 And I'm sure you've done this, but I would keep 1:30:17.840 --> 1:30:21.040 on the phone until you get someone that can actually 1:30:21.120 --> 1:30:23.240 help you. So I'm sure you're getting the run around 1:30:23.240 --> 1:30:26.120 when you call them and they're just transferring you and 1:30:26.240 --> 1:30:28.240 this and email and we'll get back to you. But 1:30:28.760 --> 1:30:33.920 I would keep what's called escalating the service call until 1:30:34.040 --> 1:30:35.840 someone gets on the phone that can actually help you. 1:30:36.360 --> 1:30:39.240 I had this same kind of issue with an airline 1:30:40.160 --> 1:30:43.719 over the holidays, and I called in about three times 1:30:43.840 --> 1:30:46.160 and I kept just saying, please give me someone that 1:30:46.320 --> 1:30:48.479 can escalate this, and of course they fight you and 1:30:48.560 --> 1:30:51.479 they say no, until I found someone and they become 1:30:51.600 --> 1:30:55.040 like this golden kind of like key to the city, 1:30:55.240 --> 1:30:58.120 and this person could do anything. There is someone at 1:30:58.320 --> 1:31:01.439 HP that can help you. It's a matter of all 1:31:01.520 --> 1:31:03.880 these gatekeepers that are trying to keep them away from you, 1:31:04.439 --> 1:31:07.400 so I would do that. Number one, keep on it. 1:31:07.960 --> 1:31:11.320 Number two, send me an email, and I am going 1:31:11.400 --> 1:31:14.080 to do what I can do to get some help 1:31:14.200 --> 1:31:17.560 and inquire because I think that people, you know, this 1:31:17.720 --> 1:31:21.400 goes into people's purchasing habits whether they should buy an 1:31:21.520 --> 1:31:24.400 HP machine. If you can't get service on something that 1:31:24.600 --> 1:31:27.559 has a year warranty and isn't working out of the gate, 1:31:27.760 --> 1:31:28.880 that's not very good. 1:31:29.520 --> 1:31:32.120 Absolutely, that is why I call import. 1:31:33.040 --> 1:31:33.400 You know, I. 1:31:34.920 --> 1:31:39.639 Haven't run into this before. I've gotten responses. A lot 1:31:39.720 --> 1:31:42.759 of companies obviously use call centers in the Philippines are India. 1:31:43.240 --> 1:31:45.720 I did get a response and a escalation department, and 1:31:45.840 --> 1:31:47.920 the guy lied. He said he had tried to call me, 1:31:48.439 --> 1:31:50.080 you know, he sent me a lengthy note that and 1:31:50.200 --> 1:31:53.519 he it's impossible to get through. I'll try some more 1:31:53.520 --> 1:31:57.840 and I appreciate your words of wisdom, and I'll put 1:31:57.880 --> 1:32:00.880 an email together for you with the brief female with 1:32:00.960 --> 1:32:01.600 the details. 1:32:01.840 --> 1:32:04.519 Yeah, do that, send the brief email hello at richon 1:32:04.600 --> 1:32:06.120 tech dot TV, and I'll see what I can do 1:32:06.240 --> 1:32:08.680 offline to you know, help you with this. But I 1:32:08.720 --> 1:32:11.800 think that it's it's important that people understand when you 1:32:11.880 --> 1:32:14.960 buy something, you should be able to get service and support. 1:32:15.160 --> 1:32:18.320 And you know, HP is a big company, they sell 1:32:18.360 --> 1:32:21.560 a lot of computers. I'm sure this is a misunderstanding, 1:32:21.840 --> 1:32:24.479 and I think that it's just a matter of reaching 1:32:24.600 --> 1:32:26.720 the right person that truly wants to help you with 1:32:26.880 --> 1:32:29.800 this issue. But no matter how much this computer cost, 1:32:30.200 --> 1:32:32.080 if it costs you a little bit, it costs them 1:32:32.120 --> 1:32:34.040 even less to make it. So it's not that big 1:32:34.120 --> 1:32:36.240 of a deal for them to either repair this thing 1:32:36.360 --> 1:32:39.600 or give you a new one. And hopefully, Dan, we 1:32:39.680 --> 1:32:41.280 will be able to get you some help on this. 1:32:41.479 --> 1:32:45.200 But that's something to keep in mind where you purchase things, 1:32:45.320 --> 1:32:49.439 so you know, sometimes it does pay to stick to 1:32:49.600 --> 1:32:52.880 some bigger retailers when you buy things. And also, no 1:32:53.000 --> 1:32:57.000 matter what I purchase, I always check the return policy 1:32:57.360 --> 1:33:00.479 and the warranty Before you buy something that costs you're 1:33:00.479 --> 1:33:02.640 pretty much going to be guaranteed support no matter what 1:33:03.640 --> 1:33:06.960 Online it can vary, so be sure to check those 1:33:07.040 --> 1:33:10.160 return and coverage warranties no matter where you purchase something. 1:33:10.560 --> 1:33:13.080 Thanks for the call, Dan, you're listening to rich on Tech. 1:33:13.120 --> 1:33:19.679 Coming up next, we got Trig Watson, tech magician. Welcome 1:33:19.720 --> 1:33:23.720 back to rich on Tech. Rich DeMuro here talking technology 1:33:23.840 --> 1:33:28.800 with you. And as you've noticed on this show, it's 1:33:28.880 --> 1:33:33.720 not all just like nerdy tech talk. It's the tech lifestyle. 1:33:34.400 --> 1:33:37.000 I mean, I'm just a tech person that enjoys a 1:33:37.040 --> 1:33:41.240 lot of different stuff movies, music, magic, and my next 1:33:41.280 --> 1:33:45.760 guest is all about that. Trig Watson is a tech magician. 1:33:46.479 --> 1:33:48.760 He'll explain what that means. But he was recently on 1:33:48.880 --> 1:33:51.280 America's Got Talent and I don't want to spoil anything, 1:33:51.320 --> 1:33:56.439 but it already aired. He got four goes from the judges. Trig, 1:33:56.520 --> 1:33:57.240 welcome to the show. 1:33:58.240 --> 1:33:59.840 Thanks so much, Rich, appreciate you having me. 1:34:00.080 --> 1:34:00.640 What do they call it? 1:34:00.760 --> 1:34:00.960 Four? 1:34:01.439 --> 1:34:01.960 What are they call it? 1:34:02.040 --> 1:34:02.200 Four? 1:34:02.280 --> 1:34:02.759 OK's? 1:34:03.280 --> 1:34:06.280 I like four ghos? Four acceptables? 1:34:07.000 --> 1:34:09.160 No, four yeses, four yeses? That's right? 1:34:09.200 --> 1:34:11.120 Well you made up the what did you make up? 1:34:11.200 --> 1:34:14.519 You made up a word during the show, right, yeah, Well, you. 1:34:14.560 --> 1:34:15.880 Know, I had a little bit of an ad lib 1:34:16.360 --> 1:34:17.479 happy accident at the end. 1:34:18.120 --> 1:34:21.000 I got how he gave me a yes, and then 1:34:21.200 --> 1:34:24.120 Heidi gave me a yes, and then Sophia gave me 1:34:24.200 --> 1:34:26.519 a yes. And then Simon looked at me and said, 1:34:26.840 --> 1:34:29.040 you're a magician. You should be able to tell me 1:34:29.200 --> 1:34:30.880 what am I gonna say? And I don't know what 1:34:31.000 --> 1:34:34.439 came over me, but I just said abraca yes because 1:34:34.479 --> 1:34:36.360 it felt cheesy and corny and right. 1:34:36.320 --> 1:34:39.240 All at the same time. And now I have a 1:34:39.320 --> 1:34:42.200 feeling that catchphrase might come back to haunt me. No, 1:34:42.680 --> 1:34:44.280 maybe I need Arica yes T shirts. 1:34:44.400 --> 1:34:46.840 Yeah, you're gonna have merch with Abraca yes on it 1:34:47.720 --> 1:34:49.920 all right. So, Trigg, we have done a story before. 1:34:50.040 --> 1:34:52.679 We did a story for KTLA couple of years back, 1:34:52.840 --> 1:34:54.960 and so I kind of know, you know what you're 1:34:54.960 --> 1:34:59.479 all about. But explain what a tech magician is, Like, 1:34:59.560 --> 1:35:02.240 what do you how do you incorporate technology into your act? 1:35:03.479 --> 1:35:05.280 Yeah, well, you know, it's a little bit of an 1:35:05.360 --> 1:35:06.839 invented job description. 1:35:07.040 --> 1:35:10.360 I sort of created the job and then applied for it. Basically, 1:35:10.600 --> 1:35:15.559 I use magic to explore the future. So I explore 1:35:15.680 --> 1:35:16.000 all the. 1:35:16.040 --> 1:35:19.560 Technology that's out there and try to find ways to 1:35:19.680 --> 1:35:23.280 creatively combine it with my background as a magician. And 1:35:23.439 --> 1:35:27.720 the result is usually, you know, creating this fusion of 1:35:28.320 --> 1:35:30.960 you know, the latest technology along with you know, my 1:35:31.240 --> 1:35:34.639 sleight of hand and magic skills together to kind of try. 1:35:34.520 --> 1:35:36.400 To make the modern world feel like magic again. 1:35:36.520 --> 1:35:38.560 Because I think we get a little desensitized to it 1:35:38.600 --> 1:35:40.960 as amazing as it is, we start taking it for granted. 1:35:41.840 --> 1:35:44.719 Well, so what kind of got you into that world, 1:35:44.800 --> 1:35:46.640 do you said? And I didn't know this when I 1:35:46.800 --> 1:35:48.840 first interviewed you. I didn't realize that you had a 1:35:48.920 --> 1:35:52.240 background in technology, like you worked in the tech world. 1:35:53.600 --> 1:35:53.800 Yeah. 1:35:53.880 --> 1:35:58.160 So I worked as a technology analyst and consultant for 1:35:58.240 --> 1:36:01.880 a big tech, big for consulting firm in the corporate 1:36:01.920 --> 1:36:05.879 world before I went full time with magic. I've been performing, 1:36:06.320 --> 1:36:09.040 I mean, if you can call it professionally, doing little kids' 1:36:09.040 --> 1:36:11.720 birthday parties. Getting hired when I was like eight years old, 1:36:11.880 --> 1:36:14.920 beform for six year olds at a before birthday cake. 1:36:15.120 --> 1:36:18.040 You know, that's really when my my, my magic career began. 1:36:18.200 --> 1:36:23.080 But I mean I think so, I think that's a 1:36:23.120 --> 1:36:26.680 pretty universal story for magicians, for sure. But no, you know, 1:36:26.760 --> 1:36:28.240 I had a pretty conventional path. You know. 1:36:28.240 --> 1:36:31.679 I took a while to accept that this crazy magic 1:36:32.280 --> 1:36:33.200 you know career. 1:36:33.120 --> 1:36:33.439 Was for me. 1:36:33.600 --> 1:36:35.600 I played everything pretty by the book. I went, you know, 1:36:35.680 --> 1:36:38.920 it was a good student, went to college on scholarship. 1:36:38.360 --> 1:36:40.200 And and there was just a certain part of me 1:36:40.240 --> 1:36:41.439 that just wanted to know what it would be like 1:36:41.520 --> 1:36:44.000 to have a quote unquote normal job for a little while, 1:36:44.040 --> 1:36:45.920 so I figured I'd do my backup first and if 1:36:45.960 --> 1:36:48.120 I had the guts to say no to the salary, 1:36:48.760 --> 1:36:50.960 you know, after that, then I knew magic would be 1:36:51.040 --> 1:36:53.439 right for me. So it ended up working out though, 1:36:53.479 --> 1:36:57.160 because you know, my job was basically to help large companies, 1:36:57.240 --> 1:37:00.720 you know, on on teams use technology to solve their 1:37:00.720 --> 1:37:01.479 biggest problems. 1:37:02.080 --> 1:37:04.519 So, you know, I got an insight into. 1:37:04.479 --> 1:37:08.760 How, you know, really the magic that technology can have 1:37:08.880 --> 1:37:11.920 on making people's jobs easier. It could also make people's 1:37:11.960 --> 1:37:14.120 jobs harder, but it's best. It can also make people's 1:37:14.200 --> 1:37:14.759 jobs easier. 1:37:15.680 --> 1:37:17.639 It can also be very frustrating for people. 1:37:18.240 --> 1:37:19.760 Yeah, but it can be you. 1:37:19.760 --> 1:37:21.040 Know, I think a lot of people are kind of 1:37:21.040 --> 1:37:24.960 afraid of you know, obviously change is scary, and you know, 1:37:25.040 --> 1:37:27.559 I think especially with you know, the talk about AI 1:37:27.920 --> 1:37:29.720 and you know, there's a lot of fear I think 1:37:29.720 --> 1:37:32.160 about tech. And my hope is that at least for 1:37:32.360 --> 1:37:34.320 thirty minutes to an hour when you come to my show, 1:37:34.479 --> 1:37:36.280 that you also get to see, you get a little 1:37:36.280 --> 1:37:38.840 bit of a tech optimists perspective, and you get to 1:37:38.920 --> 1:37:42.840 also see how how it can really I think as 1:37:42.840 --> 1:37:44.160 spark people's imaginations too. 1:37:44.600 --> 1:37:47.720 Now, you've been on TV shows before, but this was 1:37:48.000 --> 1:37:50.080 probably the biggest appearance that you've done. 1:37:50.200 --> 1:37:54.200 Correct, without question, this is certainly the biggest, the biggest 1:37:54.200 --> 1:37:56.680 opportunity for me that I've had. You know, it's just 1:37:56.760 --> 1:37:59.519 a whole nother scale, you know, I've I've performed on 1:37:59.600 --> 1:38:01.360 other shows. Is that you know, America's got talent. 1:38:01.479 --> 1:38:03.680 Really feels like not only you know. 1:38:03.920 --> 1:38:06.720 The country stage, but also the world stage. And what 1:38:06.840 --> 1:38:09.040 a treat to be able to share, you know, bring 1:38:09.160 --> 1:38:12.240 my ideas to life, you know, on that on that level. 1:38:12.720 --> 1:38:16.280 So the act that you did was pretty much based 1:38:16.320 --> 1:38:20.880 on flipping through Instagram and whatever you saw on the 1:38:21.000 --> 1:38:24.639 Instagram sort of came to life, whether it was someone 1:38:24.720 --> 1:38:27.519 pouring orange juice in the Instagram reel and then you'd 1:38:27.560 --> 1:38:29.679 be pouring it through the screen into a real cup. 1:38:29.760 --> 1:38:30.320 Stuff like that. 1:38:30.920 --> 1:38:32.680 Just to give you an idea, paint a picture since 1:38:32.720 --> 1:38:34.680 we can't really see your magic on the radio here. 1:38:35.240 --> 1:38:38.800 But what was sort of the reaction to that and 1:38:38.920 --> 1:38:40.960 how did you feel you did on the show? 1:38:42.320 --> 1:38:45.320 Oh, overall, I'm really happy with you know, how it went. 1:38:45.400 --> 1:38:48.280 You know, I've gotten overwhelmingly really positive responses from people. 1:38:48.479 --> 1:38:50.639 You know, I'd say the harshest criticism that I've got 1:38:50.920 --> 1:38:55.200 is from my own self, because you know, as as artists' performers, 1:38:55.240 --> 1:38:58.040 you know, we're always hyper self critical, and you know, 1:38:58.320 --> 1:39:00.240 the challenge with what I do is often you know, 1:39:00.360 --> 1:39:02.800 I'm jumping on technology that may not be fully well 1:39:02.880 --> 1:39:05.759 established yet maybe it hasn't been used in the performing 1:39:05.840 --> 1:39:06.880 arts in a way that I'm doing. 1:39:07.000 --> 1:39:07.960 So, you know, I. 1:39:08.360 --> 1:39:14.280 Created that act between in the span of a few weeks. 1:39:15.000 --> 1:39:16.800 To be completely honest with you, you know, it was 1:39:16.840 --> 1:39:19.920 some new tech that I've been exploring and you know, 1:39:20.040 --> 1:39:22.080 thought that had a lot of potential to be used 1:39:22.080 --> 1:39:25.559 in a magical way. But I basically shared a very 1:39:25.600 --> 1:39:29.280 early concept with you know, some casting producers with AGT 1:39:29.479 --> 1:39:31.920 and they were excited enough to want to see the act, 1:39:32.000 --> 1:39:32.639 and I thought. 1:39:32.520 --> 1:39:33.960 Oh, no, what have I done? 1:39:34.479 --> 1:39:37.920 You know, So I worked really hard for a crazy, 1:39:38.439 --> 1:39:40.760 you know, a crazy month trying to basically take what 1:39:41.000 --> 1:39:43.679 was a cool concept and didn't really have a plot 1:39:43.880 --> 1:39:46.080 or a story, and figure out how to turn it 1:39:46.200 --> 1:39:48.840 into something that would resonate with people. You know, because 1:39:48.840 --> 1:39:50.160 at the end of the day, if you're a magician, 1:39:50.280 --> 1:39:52.719 just giving people a puzzle or showing them a cool gadget. 1:39:53.200 --> 1:39:56.200 You're not really you're not really capturing I think the 1:39:56.280 --> 1:39:59.200 potential of what magic can do. So a good friend 1:39:59.240 --> 1:40:01.200 of mine, you know, just sort of off the cuffs. 1:40:01.520 --> 1:40:03.799 Why why do you like split through social media videos? 1:40:03.840 --> 1:40:05.679 You know that would make more sense flip through TikTok 1:40:06.080 --> 1:40:08.479 and I thought, oh that's interesting. But of course that 1:40:08.560 --> 1:40:10.200 through a wrench and everything I was planning, because that 1:40:10.240 --> 1:40:12.040 meant that I had to suddenly make the TV screen 1:40:12.120 --> 1:40:13.880 vertical to look like a phone screen, and it was 1:40:14.160 --> 1:40:16.599 presented a whole bunch of other you know, creative challenges. 1:40:16.680 --> 1:40:18.840 But you know, I'm just over the wall, just really 1:40:18.880 --> 1:40:21.000 proud that I was able to get it out and 1:40:21.439 --> 1:40:23.519 really cool to see that it resonated with people. 1:40:24.240 --> 1:40:27.840 So in your act, you've used zoom, you obviously use 1:40:27.920 --> 1:40:33.000 the iPhone. You've you've actually made like mechanical tricks that 1:40:33.200 --> 1:40:35.479 also kind of take advantage of some things that you 1:40:35.560 --> 1:40:37.560 showed me when I was doing the story with you. 1:40:38.360 --> 1:40:40.360 What other types of technology, like, what are you looking 1:40:40.439 --> 1:40:42.080 to incorporate into your shows? 1:40:43.160 --> 1:40:44.519 Well, you can probably guess. 1:40:44.680 --> 1:40:46.320 I mean if you look around, you know, I feel like, 1:40:46.400 --> 1:40:48.960 as my my job is to look around at what's 1:40:49.200 --> 1:40:51.040 you know, what people are talking about, what the what 1:40:51.200 --> 1:40:54.720 the global conversation is, and then find ways to playfully 1:40:55.320 --> 1:40:57.960 explore it in my show. So you know, I'm already 1:40:58.000 --> 1:40:59.920 thinking about, you know, what is the chat cheep each 1:41:00.120 --> 1:41:01.439 magic trick going to be in my show? 1:41:01.600 --> 1:41:01.760 Yeah? 1:41:02.680 --> 1:41:05.000 Uh, you know, what what am I going to do 1:41:05.160 --> 1:41:07.280 when I have a human eyed robot on? What if 1:41:07.320 --> 1:41:09.639 I have an audience member that's a robot? What that's 1:41:09.720 --> 1:41:11.240 what's that going to be like? You know, those are 1:41:11.280 --> 1:41:13.320 the questions I sort of asked myself. So you know, 1:41:13.640 --> 1:41:16.000 I think what's what's fun about sort of the chosen 1:41:16.120 --> 1:41:18.559 lane that I play in creatively is that I don't 1:41:18.680 --> 1:41:21.840 really have to do a lot of like out there 1:41:22.000 --> 1:41:24.600 brainstorming trying to come up with what topics am I 1:41:24.640 --> 1:41:28.040 going to explore. My job is just to watch the 1:41:28.200 --> 1:41:31.679 news and read the newspaper and see what are people 1:41:31.760 --> 1:41:34.120 talking about, what's you know, what's developing out there, and 1:41:34.280 --> 1:41:35.760 try to get ahead of it so that I can 1:41:35.840 --> 1:41:36.840 turn it into something fun. 1:41:37.280 --> 1:41:40.479 What about something like an electric car trick? You know, 1:41:40.520 --> 1:41:42.760 because like there's you know, evs are so big, like 1:41:42.920 --> 1:41:46.400 some sort of electric car like almost like a night rider. 1:41:46.880 --> 1:41:50.080 There's something there. I'm not. I'm not producing your show. 1:41:50.800 --> 1:41:51.839 I'll just give you ideas. 1:41:52.720 --> 1:41:53.160 I love it. 1:41:53.320 --> 1:41:55.200 Keep them coming, I'll add them to the list. 1:41:55.520 --> 1:41:58.200 So last time I met you, last time I was 1:41:58.280 --> 1:42:00.760 with you, you were head and off to somewhere. You 1:42:00.840 --> 1:42:05.320 have like a just a suitcase that's always packed. You're 1:42:05.400 --> 1:42:09.639 always going somewhere. So where are you doing your shows lately? 1:42:10.760 --> 1:42:11.000 Yeah? 1:42:11.160 --> 1:42:14.120 Well, you know, I actually I'm boarding a cruise ship 1:42:14.280 --> 1:42:19.960 tonight to perform on a region cruise going. I'm boarding 1:42:20.000 --> 1:42:23.360 the ship in Halifax, Nova, Scotia and sailing down to Montreal. 1:42:23.720 --> 1:42:25.560 And as you might imagine, you know, performing on a 1:42:25.600 --> 1:42:27.360 cruise ship is great fun. But with someone like me, 1:42:27.720 --> 1:42:29.840 I have to get very creative because you know, my 1:42:29.960 --> 1:42:32.160 audience members don't necessarily have cell phone service. 1:42:32.200 --> 1:42:33.200 You know, I'm used in my show. 1:42:33.280 --> 1:42:36.679 I I'm very interactive, you know, I incorporate people's phones 1:42:36.880 --> 1:42:38.040 and internet. 1:42:37.760 --> 1:42:39.439 And access to Wi Fi. 1:42:39.560 --> 1:42:42.720 So I have to I've done some pretty uh you know, 1:42:43.080 --> 1:42:48.560 behind the scenes Rube Goldberg sort of solutions to to 1:42:48.680 --> 1:42:52.000 try and get what I do on stage. Working on 1:42:52.120 --> 1:42:54.160 a ship where you know, we're a little bit more 1:42:54.160 --> 1:42:54.720 offline than. 1:42:54.680 --> 1:42:58.760 Normal, that's a very exciting trig So what's next with 1:42:58.840 --> 1:42:59.960 America's Got Talent quickly. 1:43:00.120 --> 1:43:01.439 We will only have it like a minute here. 1:43:02.360 --> 1:43:04.200 Yeah, you know, I wish I knew, you know. I'm 1:43:04.520 --> 1:43:05.400 now waiting on. 1:43:05.640 --> 1:43:08.600 The judges to go through a judge cuts round and 1:43:08.680 --> 1:43:10.560 decide whether they want to put me through to the 1:43:10.640 --> 1:43:13.680 live shows, which I won't know until June, at end 1:43:13.720 --> 1:43:14.360 of June. 1:43:14.680 --> 1:43:17.080 Fortunately, or you know, for what it is. It is, 1:43:17.160 --> 1:43:17.519 what it is. 1:43:17.640 --> 1:43:19.760 I can't afford to wait till lend of June to 1:43:19.920 --> 1:43:22.240 start preparing what I'm going to do in the next round, 1:43:22.360 --> 1:43:25.160 so I intend on making sure that I am prepared, 1:43:25.680 --> 1:43:28.360 you know, for the opportunity if it presents itself. 1:43:28.920 --> 1:43:31.680 All right, very exciting, Trig. How can folks follow you? 1:43:31.960 --> 1:43:33.080 What's the best way to follow you? 1:43:34.600 --> 1:43:36.720 I am on all the all the channels, all the 1:43:36.800 --> 1:43:39.160 usual channels, Facebook, Instagram, YouTube, etc. 1:43:39.560 --> 1:43:43.640 At Trig Watson, that's t R I GG Watson w 1:43:43.800 --> 1:43:44.400 A T S O N. 1:43:44.600 --> 1:43:46.680 All right, very cool, and I'll put the link on 1:43:46.760 --> 1:43:50.000 the website where they can watch your performance on America's 1:43:50.000 --> 1:43:53.479 Got Talent and follow him on a Facebook and Instagram. 1:43:53.560 --> 1:43:56.200 It's really fun. So Trig, good luck with everything. We'll 1:43:56.240 --> 1:43:57.080 see in Vegas someday. 1:43:57.080 --> 1:43:59.160 I assure it, looking forward to it. 1:43:59.320 --> 1:44:00.559 Thanks for doing me today. 1:44:01.040 --> 1:44:03.599 All right, coming up, Oh my gosh, we are closing 1:44:03.800 --> 1:44:08.280 out the show. Your favorite segment, the feedback segment coming 1:44:08.400 --> 1:44:11.800 up next. Plus I'm gonna explain the airlines that are 1:44:11.880 --> 1:44:14.960 now charging for a boarding pass. You better have your 1:44:15.040 --> 1:44:18.759 mobile boarding pass ready, don't print it at the airport. 1:44:18.840 --> 1:44:19.519 It might cost you. 1:44:19.760 --> 1:44:23.240 That's coming up, plus your feedback. Rich On Tech here 1:44:24.600 --> 1:44:30.080 be right back with you. Welcome back to rich On Tech. 1:44:30.240 --> 1:44:34.880 Rich DeMuro closing out our number three with what has 1:44:34.920 --> 1:44:39.479 become your favorite segment, the feedback segment. Before we get 1:44:39.520 --> 1:44:44.040 to your feedback, I gotta tell you about this. You 1:44:44.120 --> 1:44:46.680 better print out your boarding pass at home if you're 1:44:46.720 --> 1:44:48.960 not using your phone now. I recommend using your phone. 1:44:49.000 --> 1:44:52.280 But I'm totally fine with the printed boarding pass. I 1:44:52.320 --> 1:44:54.400 think that some techies are all about you know, you 1:44:54.439 --> 1:44:56.599 got to have everything on your phone. I think you're 1:44:56.640 --> 1:44:59.080 just fine. If you like the printed boarding pass, that's fine. 1:44:59.120 --> 1:45:02.479 It's easy, it's simple. You know it's going to work. 1:45:02.560 --> 1:45:04.840 You don't have to be fumbling with your phone. Many 1:45:04.880 --> 1:45:08.280 people have switched to the mobile boarding pass, which is great, 1:45:09.240 --> 1:45:11.040 but if you like to print it, it's fine, just 1:45:11.120 --> 1:45:13.479 make sure you print it out at home. The problem 1:45:13.640 --> 1:45:16.160 is not everyone has a printer anymore at home, so 1:45:16.200 --> 1:45:18.320 you may have to print it at work, but you 1:45:18.400 --> 1:45:20.720 probably don't want them knowing where you're going, especially when 1:45:20.720 --> 1:45:23.360 you're taking a day off and it's a quote unquote 1:45:23.439 --> 1:45:25.439 unplanned and you may have to call in. 1:45:25.600 --> 1:45:28.120 Not that anyone does that, but you know what I mean. 1:45:29.000 --> 1:45:32.280 Wall Street Journal talks about a couple of airlines that 1:45:32.400 --> 1:45:36.280 are actually putting a new fee unprinted boarding passes. 1:45:37.120 --> 1:45:40.880 So let's see here. Alaska Airlines. 1:45:40.880 --> 1:45:43.479 They're not charging for the printed boarding pass, but it 1:45:43.560 --> 1:45:45.880 might be tough to print the boarding pass at the 1:45:45.960 --> 1:45:49.600 airport because they are overhauling their check in lobbies at 1:45:49.640 --> 1:45:53.360 one hundred and fifteen airports. They're removing those self service 1:45:53.520 --> 1:45:55.560 kiosk where you can print out your boarding pass, and 1:45:55.560 --> 1:46:00.160 they're replacing them with iPads that only print luggage tags. Now, 1:46:00.240 --> 1:46:02.760 they say that the customer service agent can still print 1:46:02.800 --> 1:46:04.559 you one at no charge, but of course you may 1:46:04.600 --> 1:46:07.759 have to wait in line for that. Low cost carriers 1:46:07.760 --> 1:46:10.280 are of course nickel and diming for this. If you 1:46:10.320 --> 1:46:12.200 ever go on Google flights and you find a really 1:46:12.320 --> 1:46:14.080 cheap flight and then all of a sudden you add 1:46:14.200 --> 1:46:15.719 in the baggage fee, it could be like one hundred 1:46:15.760 --> 1:46:19.240 extra bucks. These low cost carriers are great if you 1:46:19.439 --> 1:46:22.000 just want to get somewhere cheap, but if you start 1:46:22.000 --> 1:46:25.640 looking at the fees, they can add up. Breeze Airways 1:46:25.800 --> 1:46:29.639 charging three dollars to print a boarding pass, Allegiant Air 1:46:29.800 --> 1:46:34.320 charges five dollars unless you're current or retired military, and 1:46:34.520 --> 1:46:37.720 Spirit and Frontier can charge as much as twenty five 1:46:37.840 --> 1:46:40.120 dollars if a customer service rep has to print you 1:46:40.200 --> 1:46:43.599 a boarding pass. So the bottom line, print your boarding 1:46:43.680 --> 1:46:47.560 pass before you get to the airport, or use the 1:46:47.640 --> 1:46:51.320 boarding pass online if you're worried about connectivity at the airport, 1:46:51.840 --> 1:46:56.400 if you download your boarding pass to something like wallet 1:46:56.640 --> 1:47:00.560 on or Google Wallet on Android, or Apple Pay on 1:47:00.880 --> 1:47:04.840 Apple or Apple Wallet, those work without a connectivity so 1:47:04.960 --> 1:47:07.680 once you have that in that wallet, it should be fine. Now, 1:47:07.800 --> 1:47:09.760 some people, especially myself, when I go on like an 1:47:09.800 --> 1:47:12.920 international trip, I'll often print out the boarding pass because 1:47:12.920 --> 1:47:15.640 I just don't want to have any issues with connectivity. 1:47:16.040 --> 1:47:17.920 And most of the time, like I said, it will work. 1:47:17.960 --> 1:47:20.200 But sometimes it just feels good to hold that paper 1:47:20.280 --> 1:47:23.240 boarding pass. And some people like him as souvenirs as well. 1:47:24.000 --> 1:47:27.680 All right, let's get to your feedback section. So this 1:47:27.880 --> 1:47:30.920 is interesting. We have so much feedback that was done 1:47:31.040 --> 1:47:35.280 live during the show. Tim says, Hey, Rich, your show 1:47:35.640 --> 1:47:38.920 is great. Prior I heard a promo where you're talking 1:47:38.960 --> 1:47:41.760 about some Apple service being discontinued. This brings up something 1:47:41.800 --> 1:47:44.200 I've been putting off. I have some pictures I put 1:47:44.240 --> 1:47:46.080 on the cloud when I had iPhones in the early 1:47:46.200 --> 1:47:48.599 two thousands, maybe up to twenty twelve. I have since 1:47:48.680 --> 1:47:51.559 switched to Android. How can I recover what I stored 1:47:51.600 --> 1:47:54.479 in the cloud with Apple. I first heard about you 1:47:54.560 --> 1:47:57.480 from my mom, who's eighty one and sees you on KTLA. 1:47:59.080 --> 1:48:02.160 Tim go to iCloud dot com, log in with your 1:48:02.200 --> 1:48:04.800 Apple ID, and you can download anything that you have 1:48:05.000 --> 1:48:07.960 stored in there. That should do it for you. Thanks 1:48:08.000 --> 1:48:11.000 for listening. I'm glad that mom clued you into me. 1:48:11.160 --> 1:48:15.000 That's awesome. Christina says, I'm interested in receiving your newsletters. 1:48:15.040 --> 1:48:17.679 Thank you, Thank you. Just go to Rich on tech 1:48:17.880 --> 1:48:22.400 dot tv look for the newsletter. Judy says, when I'm 1:48:22.439 --> 1:48:26.000 handling my iPhone, I sometimes inadvertently make it think I 1:48:26.080 --> 1:48:28.439 want to change the layout of the home screen. Because 1:48:28.439 --> 1:48:31.479 the apps start to wiggle, I might be afraid to 1:48:31.560 --> 1:48:34.760 delete something or scramble my layout by accident. Is there 1:48:34.760 --> 1:48:36.920 a setting I can change to make this less likely 1:48:37.000 --> 1:48:40.320 to happen, not that I know of. There may be 1:48:40.479 --> 1:48:44.799 a setting an accessibility to lock down the iPhone screen. 1:48:45.600 --> 1:48:47.920 I know there's something called guided access that's not gonna work, 1:48:48.000 --> 1:48:50.160 but there may be a setting. But as far as 1:48:50.200 --> 1:48:53.560 I know, only androids allow you to lock down the 1:48:54.080 --> 1:48:57.400 home screen, specifically Samsung's I know do, and there's some 1:48:57.520 --> 1:48:59.680 third party launchers. But on the iPhone, I think you 1:48:59.800 --> 1:49:02.439 just have to watch out for that wig Old Judy 1:49:05.160 --> 1:49:08.360 sometimes just make myself laugh. Joe says, First off, I 1:49:08.439 --> 1:49:11.000 love the show. Check out the gab watch and phones. 1:49:11.520 --> 1:49:13.880 Good for kids and teens, but also a cheaper life 1:49:13.920 --> 1:49:16.160 alert for seniors. And it's a watch. It doesn't look 1:49:16.200 --> 1:49:20.080 that bad. Thanks Joe, great advice. Gab watches and phones 1:49:20.160 --> 1:49:22.920 are excellent. I've done stories on them before, so good 1:49:23.000 --> 1:49:27.760 suggestion there. Michelle says, Rich a big thank you for 1:49:27.960 --> 1:49:30.439 helping Dan. Way to go, Rich, no need to reply. 1:49:30.680 --> 1:49:33.400 Oh well, I won't reply, but I'll mention it on air. 1:49:34.640 --> 1:49:36.519 Dan was the one with HP I didn't really help 1:49:36.560 --> 1:49:38.760 them just yet. I just gave some general advice, but 1:49:39.560 --> 1:49:43.640 I am known for helping folks get the solutions they 1:49:43.760 --> 1:49:47.120 need from time to time. Andrew says, Hey, what's a 1:49:47.200 --> 1:49:52.120 pound symbol hashtag? Nope, pound sign, nope, octothorpe. 1:49:52.240 --> 1:49:52.680 There you go. 1:49:53.040 --> 1:49:55.640 In old world Europe, villages were laid out in this 1:49:55.760 --> 1:49:59.360 pattern to make them more defensible. Wow, there you go. 1:49:59.479 --> 1:50:01.880 We learned some the new every day. By the way, 1:50:01.960 --> 1:50:04.800 he said, Dan's call with the HP problem sounds like 1:50:04.880 --> 1:50:07.840 there's no thermal paste between the CPU and the heat sinc. 1:50:08.320 --> 1:50:09.439 When it was factor assembled. 1:50:09.479 --> 1:50:12.360 They didn't peel the protective plastic covering the thermal paste, 1:50:12.760 --> 1:50:15.760 putting the heat sync down in the CPU. Otherwise that's 1:50:15.840 --> 1:50:19.599 under warranty. The CPU's probably been damaged from running to Andrew, 1:50:20.400 --> 1:50:22.160 can you run the show when I'm not here? 1:50:22.560 --> 1:50:23.160 Thank you for that. 1:50:23.920 --> 1:50:27.080 And finally, let's see here we have Joyce. She says, 1:50:27.320 --> 1:50:29.200 thanks for all that you do to keep us informed. 1:50:29.200 --> 1:50:32.880 I'm finding myself speaking more on webinars will help me 1:50:32.960 --> 1:50:37.760 suggest a few simple teleprompters for use at home. Air 1:50:37.920 --> 1:50:41.639 is a must see movie, Joyce, Joyce. My favorite prompter 1:50:42.000 --> 1:50:46.280 is called prompt Smart p R O mpt s, m 1:50:46.439 --> 1:50:50.360 A r T dot com, promptsmart dot com. It's available 1:50:50.400 --> 1:50:54.240 for iOS and Android, and finally, oh two more here 1:50:54.320 --> 1:50:56.080 we got Becky. She says, just want to say thank 1:50:56.120 --> 1:50:57.320 you for the Villo recommendation. 1:50:57.520 --> 1:50:59.840 I bought it. Set up was easy, it's working great. 1:51:00.120 --> 1:51:01.559 A great day. See you on the radio. 1:51:02.120 --> 1:51:05.320 And Laurence says, awesome show on Saturday. This was with 1:51:05.439 --> 1:51:07.160 my son Parker. When you lay your head down to 1:51:07.240 --> 1:51:09.200 sleep at night, take a deep breath and realize you're 1:51:09.200 --> 1:51:11.560 doing a great job as you bring great things to 1:51:11.680 --> 1:51:14.639 thousands of people. I wish you and your son all 1:51:14.680 --> 1:51:16.880 the success in the world. Stay safe out there. Thank 1:51:16.920 --> 1:51:19.720 you again. I hope you have a great Memorial Day. Well, 1:51:19.760 --> 1:51:22.519 thank you, Lawrence, and I hope to bring my great 1:51:22.560 --> 1:51:25.400 stuff to hundreds of thousands of people, if not millions 1:51:25.439 --> 1:51:28.720 as well. Thanks so much for listening today. That is 1:51:28.840 --> 1:51:30.439 going to do it for this show again. This was 1:51:30.479 --> 1:51:32.360 episode number twenty two. If you want to check out 1:51:32.360 --> 1:51:35.880 the show notes at richontech dot tv next week, I'll 1:51:35.960 --> 1:51:39.439 have everything that happened at Apple's big event, plus my 1:51:39.520 --> 1:51:41.960 hands on impression with any new software. You can find 1:51:42.000 --> 1:51:44.920 me on social media at rich on tech. My name 1:51:45.040 --> 1:51:47.200 is rich Dmiro. Thanks so much for listening. There are 1:51:47.320 --> 1:51:49.439 so many ways you can spend your time. I do 1:51:49.560 --> 1:51:52.160 appreciate you spending it right here with me. I'll talk 1:51:52.200 --> 1:51:52.760 to you real soon. 1:51:52.880 --> 1:51:53.240 Bye bye,