Speaker 1: Why you shouldn't store a bunch of money in those
Speaker 1: cash apps, what Ring did wrong and how they're moving forward,
Speaker 1: and why you might want to print your boarding pass
Speaker 1: or use your phone before you leave home. Plus your
Speaker 1: tech questions answered. What's going on. I'm Rich Demiro and
Speaker 1: this is rich on Tech, the show where I talk
Speaker 1: about the tech stuff I think you should know about.
Speaker 1: It's also the place where I answer your questions about technology.
Speaker 2: I'm the tech.
Speaker 1: Reporter at KTLA Channel five in Los Angeles. Welcome to
Speaker 1: the show. Let's check the notes here. This is show
Speaker 1: number twenty two. If this show is a baby, it
Speaker 1: would still be in diapers. Oh, I remember that that
Speaker 1: journey woo. That seems like forever ago for me. My
Speaker 1: kids are now eight and eleven, so that was a
Speaker 1: while back. Phone lines are open at triple eight Rich
Speaker 1: one oh one. That's eight eight eight seven four to
Speaker 1: two four one zero one. Give me a call if
Speaker 1: you have a question about technology. If you're shy, maybe
Speaker 1: you don't feel like calling me. Email is also open.
Speaker 1: You can send it to hello at richontech dot TV. Well,
Speaker 1: if you listen to this show a lot, you know
Speaker 1: I've really been into my movies lately. So my wife, actually,
Speaker 1: she's heard me talk about these movies so much that
Speaker 1: I'm seeing she made me sign her up for that
Speaker 1: like unlimited AMC pass, so now we both have it,
Speaker 1: and we went to the movies last night. One movie
Speaker 1: I did not get to see in the theater, but
Speaker 1: I did watch it at home and it was excellent, excellent, excellent.
Speaker 1: You have to watch this movie. Do not waste another
Speaker 1: minute of your life without seeing the movie.
Speaker 2: Air.
Speaker 1: This is the story of how and this really has
Speaker 1: nothing to do with tech. It was just so phenomenal.
Speaker 1: This is the story of how Air Jordan's came to
Speaker 1: be through Nike. And you might I'd say, Rich, I'm
Speaker 1: not into sports, Rich, I don't care about Nike. Rich,
Speaker 1: I don't watch movies. I don't care what the excuses
Speaker 1: stream this movie. It was in the theaters. It is
Speaker 1: on Amazon Prime, so if you have a Prime membership,
Speaker 1: it is free. It is inspiring, it's fun, it's nostalgic,
Speaker 1: it's a great story, and it forever changed the landscape
Speaker 1: of sports marketing. And again, you don't have to be
Speaker 1: in sports to enjoy this movie. It was just so good.
Speaker 1: Talk about a sleeper hit because I was telling people
Speaker 1: at work, did you see it?
Speaker 2: Did you see it?
Speaker 1: And some people saw it, some people didn't. I don't
Speaker 1: think the marketing around it was all that great. And
Speaker 1: as I sit and watch these movies on these streaming services,
Speaker 1: it amazes me that Amazon is making movies right. I mean,
Speaker 1: this was on Amazon Prime. How strange is it that Amazon,
Speaker 1: the company that has these trucks all over the country
Speaker 1: delivering products to people's homes, is in so many different businesses,
Speaker 1: as is Apple, as is Google.
Speaker 2: It's the same thing.
Speaker 1: When I watch an Apple show, I sort of just
Speaker 1: assume every product in the show is going to be
Speaker 1: Apple or Apple based or somehow an ad for Apple.
Speaker 1: And a little fun fact, the guy who runs Apple TV.
Speaker 1: I actually intern for him back in the day. It
Speaker 1: was one of my first internships ever, and I guess
Speaker 1: he did pretty well. I'm here, he's there. I'll never
Speaker 1: forget that we were with this show. Oh gosh, this
Speaker 1: is really dating me. The show that was popular when
Speaker 1: when I was an intern at Columbia TriStar which is
Speaker 1: now where the Amazon studios are, was Dawson's Creek, and
Speaker 1: so I would watch the dailies they call him and
Speaker 1: the dailies. If you're in LA, it's like every day
Speaker 1: they would send back all the video that they shot
Speaker 1: that day, so the powers that be could watch, like
Speaker 1: how things are going. And so I'd sit there and
Speaker 1: watch the dailies of Pace and what was his name, Dawson?
Speaker 1: I guess right, it was Dawson's Creek. Let's see what
Speaker 1: else is happening in my world today. Dog sitting. We've
Speaker 1: been dog sitting for the past week. My kids have
Speaker 1: wanted a dog forever and they finally got one, only
Speaker 1: for a week because the friends are off somewhere, and
Speaker 1: I was a little hesitant, but I said, you know what,
Speaker 1: let's just do it. We'll teach the kids a good lesson.
Speaker 1: And now, of course this dog has been fantastic, by
Speaker 1: the way, but now my kids want me to sign
Speaker 1: up for this Rover, which is like this. You know,
Speaker 1: it's kind of like Airbnb for dogs, and you sign
Speaker 1: up and you're a host and people just drop their
Speaker 1: dogs off to your house and you watch them and
Speaker 1: I'm looking and it's like, you know, you might make
Speaker 1: like fifty sixty bucks a night, depending on you know,
Speaker 1: how if you have like a nice bed for this dog.
Speaker 2: I don't know. I'm kind of into it.
Speaker 1: I feeling like it's some nice extra cash and it
Speaker 1: teaches the kids and it's all. It's brought us together
Speaker 1: as a family because we've had to walk around every night,
Speaker 1: like every night after dinner. It's I gotta take the
Speaker 1: dog on a walk, and the kids are like, sure.
Speaker 2: I want to walk them. I want to walk them.
Speaker 2: That's good news to me as a parent.
Speaker 1: We got the Apple event coming up next week, so
Speaker 1: this is a huge this it could be potentially huge
Speaker 1: and transformative. Apple event next week expected to unveil a
Speaker 1: virtual reality or augmented reality headset. Many have tried this
Speaker 1: in the past. No one has succeeded in a huge way.
Speaker 1: Although we'll talk in a little bit about what's in
Speaker 1: the market right now and what's coming soon, but you know,
Speaker 1: it's Apple, and when Apple does something, they somehow move
Speaker 1: mountains and they establish new standards. And that's probably what's
Speaker 1: gonna happen next week. So I'll be up there in Kuopertino.
Speaker 1: It's happening on Monday morning, and I can't go into
Speaker 1: too many details because I'm under so many like restrictions
Speaker 1: they call them NDAs where you can't really talk about
Speaker 1: what you know. But with Apple everything is secretive, and
Speaker 1: so even how they tell you what you're gonna do,
Speaker 1: they can't even tell you where you're gonna be at
Speaker 1: a certain time because that gives them, that gives you
Speaker 1: too much information. So all I know is that I
Speaker 1: will be up there for a couple of days and
Speaker 1: that's it, and it's the rest is a surprise. But
Speaker 1: I assume we will see some new hardware, definitely new software.
Speaker 1: We're going to find out what the next version of
Speaker 1: iOS is going to do, with the next version of
Speaker 1: the iPad operating system is going to do. They give
Speaker 1: us all the new features that are coming out, so
Speaker 1: that'll be exciting. And that's not all. In the next
Speaker 1: couple of months. This is the slide into the holidays.
Speaker 1: We've got a Samsung event coming up rumored. Of course,
Speaker 1: all this is rumored, but it kind of happens every
Speaker 1: year like clockwork. And the rumor is this Samsung event
Speaker 1: is going to be in South Korea this year.
Speaker 2: Usually they do their.
Speaker 1: Events in New York or San Francisco, but word on
Speaker 1: the street is that they may be going home to
Speaker 1: do this one. Now of course, you know I want
Speaker 1: to go there. So that's happening supposedly later this summer.
Speaker 1: One plus, they've got a foldable phone supposedly they're launching.
Speaker 1: That'll be interesting. Then we've got Apple again for the
Speaker 1: new iPhones iPhone fifteen later in the year, that usually
Speaker 1: happened September. And then we've got Google with their new
Speaker 1: Pixel phones that usually happens in October. And then that
Speaker 1: brings us into the tech slide, into the holidays, where
Speaker 1: we have to decide what's worth buying, what's not worth buying.
Speaker 1: And then, by the way, there might be another Amazon
Speaker 1: Prime Day in the middle of all that. So needless
Speaker 1: to say, I've got my work cut out for me
Speaker 1: in the next couple of months through the holidays, because
Speaker 1: there are going to be so many great products coming out,
Speaker 1: so many things to talk about, and so many foldable phones.
Speaker 2: It's so wild how foldable is now a thing.
Speaker 1: One other thing I was doing before I came to
Speaker 1: the show is backing up my backup of my photos.
Speaker 1: I know there's nothing sexy about doing backups, but let
Speaker 1: me tell you, I just have to remind you every
Speaker 1: so often. Please, if you have stuff in the Cloud,
Speaker 1: back your stuff up, back that photo up, because you
Speaker 1: don't want these things to go away. I'm telling you
Speaker 1: I've got I did it this morning. I did to
Speaker 1: take out a Google takeout of my photos in Google Photos.
Speaker 1: I'm not leaving Google Photos, but I just want a
Speaker 1: physical copy of them on a drive that's not Googles.
Speaker 1: I don't think Google's going away anytime soon, but you know,
Speaker 1: it's just peace and assurance that my photos are in
Speaker 1: a couple of different places, so I've got them backed up.
Speaker 1: If you have Amazon Prime, you can back up your
Speaker 1: photos for free, unlimited, as long as you keep paying
Speaker 1: for that.
Speaker 2: So that's a good way.
Speaker 1: Just put that on your phone, open it up every
Speaker 1: once in a while, let your photos back up to
Speaker 1: Amazon Photos. You don't even have to use the service.
Speaker 1: Just let your photos go there, so that way you
Speaker 1: know you don't lose them, just you don't have to
Speaker 1: think about it. It's just free if you have Amazon Prime,
Speaker 1: so do that. Otherwise, if you're using iCloud or using
Speaker 1: Google Photos or any other photo storage online. At some
Speaker 1: point during the year, you only really have to do
Speaker 1: this once a year. You could do it more if
Speaker 1: you want, but just download all those photos and back
Speaker 1: them up, and it's a big process. So for me personally,
Speaker 1: like I said, I got three point five perabytes? Did
Speaker 1: I say gigabytes earlier? Three point five terabytes? Now how
Speaker 1: long it takes to download that? It's seventy one individual
Speaker 1: files of fifty gigabytes each. Believe me, that is not
Speaker 1: something I feel like doing on my weekend, but yet
Speaker 1: here I found myself doing it on the weekend. Because
Speaker 1: you want to have that backup, so please do that,
Speaker 1: all right, that's my reminder, that's my preach. Coming up
Speaker 1: on the show, We've got a lot to talk about.
Speaker 1: I'm going to talk about the latest government warning about
Speaker 1: why you shouldn't store a bunch of money in those
Speaker 1: cash apps, you know, those payment apps that you use
Speaker 1: that we love.
Speaker 2: We've got some.
Speaker 1: Great guests this week. Nick Sutrich is going to join
Speaker 1: us from Android Central. He's going to talk about the
Speaker 1: current state of VR. Ross Borden he works for Matador Network.
Speaker 1: He is going to tell us about this new AI
Speaker 1: travel chatbot I've absolutely been loving.
Speaker 2: It's called guide Geek.
Speaker 1: I'm going to tell you how to set that up
Speaker 1: on your phone and make you travel like a local
Speaker 1: anywhere you go. And later Trig Watson. This is a
Speaker 1: tech magician. I know magic doesn't really translate on radio.
Speaker 1: We're gonna find out. He had a recent appearance on
Speaker 1: America's Got Talent. He's gonna tell us why and how
Speaker 1: he uses tech in his magic act. He is a
Speaker 1: great guy and he's always working. But first it is
Speaker 1: your turn. We're gonna have your calls and questions coming
Speaker 1: up next. If you haven't called in yet, give me
Speaker 1: a call. The phone lines are open. It's triple eight
Speaker 1: rich one oh one. That's eight eight eight seven four
Speaker 1: to two, four to one zero one. My name is
Speaker 1: Rich d'miro and you are doing something smart today. You
Speaker 1: are listening to rich on Tech. Welcome back to rich
Speaker 1: on Tech. My name is Rich DeMuro, hanging out with
Speaker 1: you talking technology at triple eight rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four to
Speaker 1: one zero one. So much to talk about today. Just
Speaker 1: to remind me that I do keep very good notes
Speaker 1: about what I mentioned. It's all on the website. Just
Speaker 1: go to rich on Tech dot TV. Once you're there,
Speaker 1: just look for rich on Tech Radio show and this
Speaker 1: is show number twenty two. You click that and you
Speaker 1: will see as we go along. I've got all of
Speaker 1: the notes listed and links to everything I mentioned. All right,
Speaker 1: let's kick it off with Brian. Brian's in Morino Valley, California. Brian,
Speaker 1: you're on with Rich.
Speaker 3: Hi.
Speaker 4: I have a kind of just a basic question. I've
Speaker 4: got some PCs and a couple of tablets that I've
Speaker 4: used in the past that I cannot operate anymore. They're
Speaker 4: broken as far as I know, but I've been hesitant
Speaker 4: to get rid of them because I didn't know if
Speaker 4: somebody else could get hold of them and potentially resurrect
Speaker 4: some of my personal information and make me kind of
Speaker 4: a risk for I ten e. How do I safely
Speaker 4: get rid of this stuff without endangering my personal information
Speaker 4: that might be trapped in there?
Speaker 1: Good question? These are these are old devices that no
Speaker 1: longer power up.
Speaker 4: Correct?
Speaker 2: Okay?
Speaker 5: Core?
Speaker 1: All right, So a couple of things you want to
Speaker 1: do if you are getting rid of a computer or
Speaker 1: a tablet or anything the modern tablets and computers and phones,
Speaker 1: if you can turn them on, it's very simple. It's
Speaker 1: just a factory reset, and that is typically in the settings.
Speaker 1: It varies from device to device to device, but typically
Speaker 1: just you can Google factory reset and then device name,
Speaker 1: and you can do that and it will typically wipe
Speaker 1: everything clean if you want to. You can log out
Speaker 1: of certain services before you do that, like any Google
Speaker 1: or websites that you're logged into. But you don't necessarily
Speaker 1: have to, but you could. I mean I typically don't,
Speaker 1: but it's good to do that. I know how to
Speaker 1: clean it up after. So if you don't, maybe you
Speaker 1: want to log out now. When it comes to things
Speaker 1: that you cannot turn on, I went through this a
Speaker 1: while back. My boss gave me a computer. I think
Speaker 1: I told this story before. My boss gave me a computer,
Speaker 1: and he entrusted me with this computer. He said, Rich,
Speaker 1: I would like you to wipe this computer clean and
Speaker 1: get rid of it. And this computer, when you turned
Speaker 1: it on, had all of his personal information. And believe me,
Speaker 1: I was tempted you to look, but I didn't. I'm
Speaker 1: like a doctor, right, I respect your privacy, And so
Speaker 1: as much as I was tempted, I said, I'm not
Speaker 1: going to look at the spreadsheet that says here's how
Speaker 1: much money I make.
Speaker 2: No, I'm just kidding, but it was really tempting.
Speaker 1: So it took me a couple of months to figure
Speaker 1: it out because nothing I tried so many different ways.
Speaker 1: But with an older device, there is something called dban
Speaker 1: and this is a software free software that you can
Speaker 1: load up onto a flash drive or a CD if
Speaker 1: that will work, and you load it up and it
Speaker 1: will kind of wipe the computer clean, and so you
Speaker 1: can do that as well. Now that's a little bit
Speaker 1: more complicated. So if you're not very techy, you probably
Speaker 1: want to get a tech friend to help you with that,
Speaker 1: or you know, there are sometimes nice people in neighborhoods
Speaker 1: that will just help you with this. So if you,
Speaker 1: you know, call up your local repair clinic or computer specialist,
Speaker 1: they may be willing to.
Speaker 2: Help you do this.
Speaker 1: Now, you can also take these devices to a trusted
Speaker 1: recycling facility. Best Buy and Staples both say that even
Speaker 1: if you bring them a computer that has information on it,
Speaker 1: they will securely wipe that information for you. Now, if
Speaker 1: you're like me, you're probably not going to want to
Speaker 1: leave a lot of that to chance, but you might
Speaker 1: want to put some trust in the system, some faith
Speaker 1: in the system and hope that they will do that
Speaker 1: for you. The other thing you can do, Brian, and
Speaker 1: this is kind of like the bottom line thing you
Speaker 1: might be able to do with these devices is just
Speaker 1: pop out the hard drive. So if you've got a screwdriver,
Speaker 1: this a laptop or a desktop, you know, open up
Speaker 1: this thing and just find the hard drive I've disconnected,
Speaker 1: take out the screws. It's only a couple of screws,
Speaker 1: and then once you have that hard drive, just either
Speaker 1: hold on to it or you can bring it to
Speaker 1: a hard drive shredding facility. Many cities have those. I've
Speaker 1: actually seen this in person. It's very cool. They put
Speaker 1: these hard drives into a big machine. It's like it
Speaker 1: costs like ten bucks and they let you watch your
Speaker 1: hard drive get pulverized. And it's unbelievable how this thing
Speaker 1: just shreds this hard drive to pieces. And I'm telling you,
Speaker 1: if you do that, you'll know that your stuff is
Speaker 1: gone and everything's good. So those are kind of the
Speaker 1: ways to do it if you want to di wy
Speaker 1: the hard drive. And I can't say I've done this myself,
Speaker 1: although I have a few that I'm gonna try to
Speaker 1: do with my father in law. You can take a
Speaker 1: screwdriver through the soft side of the hard drive and
Speaker 1: drill a screw through it, and that should do it.
Speaker 1: But again, these are not things that you do if
Speaker 1: you're using a screw sorry, a screwdriver up drill for
Speaker 1: the first time. That's something if you're a little bit skilled,
Speaker 1: you've got a vice grip in your garage, you know
Speaker 1: how to do that kind of stuff. I'm not recommending
Speaker 1: that average person does that in your garage. Please do
Speaker 1: not hurt yourself trying to get rid of these hard drives.
Speaker 1: But those are the best ways I know of getting
Speaker 1: rid of the old devices. Either recycle, find someone to
Speaker 1: do it, or you can DIY. Great question, Brian, thanks
Speaker 1: for kicking us off today in Marino Valley. All right,
Speaker 1: let's talk about these payment to payment apps. There is
Speaker 1: a new warning from the Consumer Finance Protection Bureau, and
Speaker 1: they're basically saying that when you store money in these apps,
Speaker 1: and they mention a bunch of them, Okay, you know
Speaker 1: what they are, PayPal, Venmo, cash App, Apple pay. When
Speaker 1: you keep money in those apps, you don't know if
Speaker 1: that money is ensured by Federal deposit insurance. And so
Speaker 1: this was always my biggest issue with Venmo, that when
Speaker 1: you pay someone, let's say you have one hundred dollars
Speaker 1: in your Venmo account and you have to pay someone
Speaker 1: one hundred and fifty, they will take that full one
Speaker 1: hundred and fifty dollars fresh from your bank account, instead
Speaker 1: of taking the one hundred dollars from your account and
Speaker 1: then taking just fifty. I always thought that was really weird.
Speaker 1: Why do they do that. They do that because they
Speaker 1: earn interest on the money that you're keeping inside that account,
Speaker 1: and they make it tough for you to get rid
Speaker 1: of that money. They don't automatically sweep any money. So
Speaker 1: sometimes I'll log into my Venmo and be like, oh,
Speaker 1: I didn't realize I had like one hundred and ten
Speaker 1: dollars in there or something. But the bottom line of
Speaker 1: this entire article and warning that they put out I
Speaker 1: guess they call it the findings, is that you do
Speaker 1: not want to keep a large amount of money in
Speaker 1: these apps because if these apps ever went under, you
Speaker 1: may not get your money back.
Speaker 2: Now.
Speaker 1: I don't know a lot of people keeping, you know,
Speaker 1: ten thousand, twenty thousand dollars inside these apps. Maybe if
Speaker 1: you run a business, you do, but just be aware
Speaker 1: of that. Be aware that this is not a regular
Speaker 1: bank where your money is insured up to two hundred
Speaker 1: and fifty thousand dollars. Now, I don't think that Venmo
Speaker 1: or PayPal or Google Pay or Apple Pay are going
Speaker 1: to fail anytime soon, or the cash app. But I
Speaker 1: think it's just good to be aware of this stuff.
Speaker 1: That's the important part. So don't keep your money in there,
Speaker 1: and get it out of there as soon as you can.
Speaker 1: Rich on Tech more coming up right after this. Welcome
Speaker 1: back to rich on Tech. Rich DeMuro here hanging out
Speaker 1: with you talking technology at triple eight Rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four to
Speaker 1: one zero one. Let's go to Kirk in Denver, Colorado. Kirk,
Speaker 1: you're on with Rich Rich.
Speaker 6: How are you to day?
Speaker 2: I am doing fantastic. How are you out there?
Speaker 6: And great?
Speaker 3: Thank you good?
Speaker 2: What can I help you with?
Speaker 6: But my question is on the air a few minutes
Speaker 6: ago you said you backed up your phones with a
Speaker 6: three point something to aerobyte system.
Speaker 4: Yeah, how the heck can I afford that?
Speaker 7: And how do I do that?
Speaker 8: Well?
Speaker 1: Okay, I said, I'm in the process of it, because
Speaker 1: it is a long process. I downloaded. So okay, Number one,
Speaker 1: I have my photos in Google Photos, and Google Photos
Speaker 1: does not make it very easy to sync to another.
Speaker 2: Service.
Speaker 1: So I mean you can, but you can sync to
Speaker 1: like one drive or Dropbox, but to get three point
Speaker 1: five terabytes on those services, it's going to cost you
Speaker 1: a lot of money. So what I did is I
Speaker 1: got a hard drive, a five terabyte hard drive, and
Speaker 1: that's how I'm doing it. And so you have to
Speaker 1: go to Google Takeout and you say I want to
Speaker 1: copy of all my data, and you just select your photos.
Speaker 1: It may take a day or twenty four hours for
Speaker 1: it to compile it, and then once you do, it'll
Speaker 1: send you an email. And I got seventy one individual
Speaker 1: download files of fifty gigs each, So now I'm in
Speaker 1: the process of downloading each one of those and then
Speaker 1: transferring them to that five terabyte hard drive. It is
Speaker 1: not a fast process. But the good news is once
Speaker 1: I have this done, I don't necessarily need to do
Speaker 1: it again another year, and I'll have all of my
Speaker 1: photos up from the beginning of time until now on
Speaker 1: that drive. And then next year maybe something better will
Speaker 1: come along, maybe a lot faster Internet, who knows. But
Speaker 1: that's the system I'm using, and it's gonna be a
Speaker 1: little different for every you know cloud provider you have,
Speaker 1: but that's what I'm doing and it's gonna be a while.
Speaker 1: I'll keep you posted because it's gonna take a long
Speaker 1: time for me to do this. All right, thanks so
Speaker 1: much for the question. Now let's talk about virtual reality.
Speaker 1: Nick Sutrich is the content producer for Android Central. Nick,
Speaker 1: thanks for joining me today.
Speaker 3: Hey Rich, how you doing? Thanks for having me on.
Speaker 2: I am doing fantastic.
Speaker 1: You cover VR for a living, so and I know
Speaker 1: you work for a website with Android in the name,
Speaker 1: But are you excited for this event next week to
Speaker 1: see what Apple might unveil when it comes to virtual reality?
Speaker 3: Definitely, really really looking forward to it.
Speaker 2: And why what do you think I mean?
Speaker 1: Because we have headsets kind of Let's first off talk
Speaker 1: about the state of VR right now. So we've got
Speaker 1: what's called virtual reality, augmented reality, mixed reality. Can you
Speaker 1: explain what all three of those are?
Speaker 3: Sure?
Speaker 9: Yep.
Speaker 8: So while some headsets can do both, these two things
Speaker 8: are actually very different.
Speaker 3: Surprisingly, right.
Speaker 8: VR is a way to replace the reality that you're
Speaker 8: in with a virtual one.
Speaker 3: It's something that puts you in the game instead of
Speaker 3: just staring at a screen across the room.
Speaker 8: So like if you're playing Minecraft in VR, you'd actually
Speaker 8: chop a tree with an axe to get wood, or
Speaker 8: swipe at an enemy with a sword to attack them
Speaker 8: instead of just pressing buttons on a controller. AR, or
Speaker 8: augmented reality, is a way to place virtual objects in
Speaker 8: the real world. This is usually something that only you
Speaker 8: can see because it's done with a pair of glasses,
Speaker 8: and those glasses usually have like a small screen lens
Speaker 8: or something with AR, Like you can do a home
Speaker 8: workout in your living room right and while you're doing that,
Speaker 8: you could see your trainer standing next to you, even
Speaker 8: though they're not physically there. But the difference here is
Speaker 8: that you'll also still see your living room during that time,
Speaker 8: so you're not gonna run into your couch or run
Speaker 8: into a wall or something like that, unlike VR, where
Speaker 8: your living room will be replaced with something else, like
Speaker 8: in the virtual room or something like that. So that
Speaker 8: that's kind of what separates those two. And then usually
Speaker 8: when you hear the term mixed reality, that's a little muddy, right,
Speaker 8: like sometimes it also means AR. Some of these terms
Speaker 8: are kind of funny normally, though, when you combine these
Speaker 8: two into one headset, it's called.
Speaker 1: XR oh and that's what Google and Samsung are working
Speaker 1: on too, right, they're calling it that.
Speaker 8: Yeah, and I've also heard that referred to for the
Speaker 8: assumed Apple headset.
Speaker 3: It's going to be announced probably Monday, right, right.
Speaker 1: And so okay, So what's going to be different about
Speaker 1: Apple's headset version is what we already have because we've
Speaker 1: seen adoption of this. We've seen that the Metaquest has
Speaker 1: sold pretty well, the PlayStation headsets have sold pretty well,
Speaker 1: but it feels like it hasn't taken off in a
Speaker 1: huge way. So why do you think that is and
Speaker 1: what do you think Apple do differently to make that happen?
Speaker 8: Okay, So I think like size, weight, and general convenience
Speaker 8: are probably the biggest holdups right now for really both
Speaker 8: of these. So you know, a VR headset has to
Speaker 8: cover your eyes to immerse you in a virtual world,
Speaker 8: but a ton of headsets are very heavy, and you know.
Speaker 3: They're still not comfortable over a long time.
Speaker 8: Meta actually just unveiled the Quest three and that starts
Speaker 8: to solve two of those problems, particularly the size and
Speaker 8: the convenience, And it's expected that Apples headset will do
Speaker 8: the same.
Speaker 3: I'm not sure about weight, but I know.
Speaker 8: There's also been been rumors that Apples headset will put
Speaker 8: the battery on your hip or somewhere else to kind
Speaker 8: of take some of that weight. And you know, in
Speaker 8: phones and a lot of devices like that, the battery
Speaker 8: is what takes up at least half of the weight
Speaker 8: on the thing, so that that would be pretty cool
Speaker 8: to see.
Speaker 1: Now, Apple also has a lot of stores that they
Speaker 1: can feature this in. They also have a lot of
Speaker 1: marketing power. They also have the developer base. They also
Speaker 1: have the marketing money. So there's a lot of things
Speaker 1: Apple can do here that not saying Meta or these
Speaker 1: other companies can't.
Speaker 2: But it's Apple.
Speaker 1: When they talk, the world sort of listens, and if
Speaker 1: they're coming out with the new product, they can play
Speaker 1: the long game. And I think that's what they're going
Speaker 1: to do here with this because it's expected to cost
Speaker 1: about three thousand dollars, which is way more than anyone
Speaker 1: wants to spend on a headset, but you know they
Speaker 1: can they can lower that price as the years go along.
Speaker 1: Now you mentioned something you mentioned this Meta quest three.
Speaker 1: I call them Facebook, but Meta sort of like surprise
Speaker 1: unveiled this. They're like hold on before Apple announces THEIRS
Speaker 1: we have this and they showed off their new headset.
Speaker 1: Did they give us all the details on this thing
Speaker 1: or what.
Speaker 3: They did not?
Speaker 8: I think we got more details than we were expecting.
Speaker 8: A lot of people were expected then to at least
Speaker 8: show it off officially because they just had a game
Speaker 8: showcase this week and they announced a bunch of big games,
Speaker 8: and so they gave us I would say, maybe half
Speaker 8: of sort of all the expected details, but definitely more than.
Speaker 3: We originally thought.
Speaker 8: So now we know what it looks like, we know
Speaker 8: how it tracks, we know a couple of other things
Speaker 8: about it, like it's forty percent smaller than the Quest two,
Speaker 8: so there's a lot of improvements there. And then back
Speaker 8: to that convenience thing I mentioned before, it's now able
Speaker 8: to automatically sense the room you're in instead of you
Speaker 8: having to manually tell it, oh, here's my wall, here's
Speaker 8: my couch. It can automatically do that, so you don't
Speaker 8: run into those things in VR if you, you know,
Speaker 8: don't set it up correctly, and you don't have to
Speaker 8: do that all the time.
Speaker 3: It just automatically does that.
Speaker 1: Now when you look at someone using VR, obviously they
Speaker 1: look kind of silly because they're moving around and it's
Speaker 1: always like a joke. But these things are really cool
Speaker 1: when you're inside them. So can you kind of paint
Speaker 1: us a picture of what you think people will be
Speaker 1: doing in VR in the future.
Speaker 6: Sure?
Speaker 3: Right now?
Speaker 8: So going along with metas like metaverse concept, right, there
Speaker 8: are things that already exist that are the same type
Speaker 8: of thing you have Fortnite, Minecraft roadblocks, right, and there's
Speaker 8: a lot of other more VR centric things that are
Speaker 8: like that.
Speaker 3: I could see some people doing that.
Speaker 8: Personally, I almost never spend time in a social space
Speaker 8: like that, although I know a lot of people who do.
Speaker 8: For me, it's more of multiplayer gaming, so when people
Speaker 8: like to play Call of Duty on their TV, I'm
Speaker 8: more in that line of things, except in VR. And
Speaker 8: I know for me, playing this in VR makes a
Speaker 8: big difference because you actually feel like you're next to
Speaker 8: the person because their voice comes from a direction, like
Speaker 8: you can hear the sound of them. Oh, they're to
Speaker 8: my right, and you look over it and you see
Speaker 8: them in their avatar, and it feels more like you're
Speaker 8: actually playing a game with someone rather than you sitting
Speaker 8: on a couch talking to them through a microphone.
Speaker 1: And a couple of things that I'm very excited for
Speaker 1: are things like and I've tried this inside the metaquest,
Speaker 1: like the giant Netflix theater. So I was sitting there
Speaker 1: watching a movie like in like a it was snowing
Speaker 1: outside in like this giant log cabin I was in,
Speaker 1: and like that was just so cool, but I couldn't.
Speaker 1: It wasn't comfortable enough for me to watch a whole movie,
Speaker 1: but it was still really neat to imagine that you
Speaker 1: would be able to do that. The other thing I
Speaker 1: think is for travel, just to be able to walk
Speaker 1: through a city before you visit it, or if you're
Speaker 1: trying to decide whether you want to stay at a
Speaker 1: hotel or a resort, to just be able to walk
Speaker 1: through that property before you pay money for it, I
Speaker 1: think is going to be a jerry. And that those
Speaker 1: are just two tiny examples of this technology.
Speaker 8: Yeah, And I think that's the thing too, is like
Speaker 8: we can sit here and talk about things that we
Speaker 8: think will happen. And I think as we've seen from
Speaker 8: you know, even smartphones and smart watches and stuff.
Speaker 3: Like that, people had an initial vision.
Speaker 8: Like when Apple launched the Apple Watch, they weren't fitness
Speaker 8: focused at all, and then all of a sudden somebody realized, Oh,
Speaker 8: this is what people are buying this thing for.
Speaker 3: Let's go all in on this.
Speaker 8: And that also kind of happened with the Quest two
Speaker 8: in twenty twenty when people bought it, a lot of
Speaker 8: people were using it for fitness, and they really pushed
Speaker 8: that hard for a while. So I think once these
Speaker 8: things come out, especially like with the Apple Heads, that
Speaker 8: we're expecting it to be a little sleeker, a little lighter,
Speaker 8: probably nicer to look at while you're wearing it, right,
Speaker 8: because people don't like to look goofy when they're wearing
Speaker 8: this stuff. And I fully expect that once these things
Speaker 8: come out, we'll start finding more uses for them and
Speaker 8: we'll start going, oh, this works really well for this thing.
Speaker 3: Let's double down on this and do more of it.
Speaker 2: Absolutely, we're going to leave it there.
Speaker 1: Nick Sutrich from uh Android Central covering VR for them.
Speaker 1: Where can folks find you online?
Speaker 3: I'm on Twitter at Guanatu.
Speaker 8: It's a funky name, I know, but you can find
Speaker 8: it if you go on Android Central.
Speaker 3: I got a profile on it. I got a link
Speaker 3: to that in my Instagram.
Speaker 8: I use the same name everywhere, so if you spell
Speaker 8: it right the first time, you get it right every time.
Speaker 1: Awesome. Thanks so much for joining me today. I do
Speaker 1: appreciate it. Looking forward to seeing what Apple has up
Speaker 1: their sleeve. All right, coming up, I'm gonna tell you.
Speaker 1: I'm gonna tell you about ring they were slapped on
Speaker 1: the wrist with a pretty big fine from the FTC.
Speaker 1: I'm gonna tell you what they did wrong and what
Speaker 1: you can do to protect your account if you really
Speaker 1: want no one snooping on it, plus your calls a
Speaker 1: triple eight rich one O one eight eight eight seven
Speaker 1: four to two four one zero one.
Speaker 2: I'm Rich Dmuro. This is rich on Tech. Welcome back
Speaker 2: to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you, talking technology. Triple
Speaker 1: eight rich one O one eight eight eight seven four
Speaker 1: to two four to one zero one. Don't forget to
Speaker 1: sign up for my newsletter. Just go to rich on
Speaker 1: Tech dot tv, look for the uh sign up for
Speaker 1: my newsletter option, and there you go. I'll be sending
Speaker 1: out a newsletter very very soon. My friend Jefferson Graham,
Speaker 1: I was chatting with him formerly of USA today. He
Speaker 1: was saying, Rich, why aren't you doing your newsletter. I said,
Speaker 1: I don't know. I don't have the time to do
Speaker 1: my newsletter. He said, well, you got to find the
Speaker 1: time because you got people that want to read the newsletter,
Speaker 1: and not everyone can tune into the radio show or
Speaker 1: watch on TV, but they want to keep up with
Speaker 1: what you're talking about. And so all right, I think, uh,
Speaker 1: I think I'll start the newsletter. So Rich on tech
Speaker 1: dot tv signed for the newsletter and hopefully there will
Speaker 1: be one soon. Uh so told you about Ring if
Speaker 1: you might have heard the news this week, they were
Speaker 1: slapped with a I think it was about a six
Speaker 1: million dollar fine from the FTC.
Speaker 2: Let's see. I don't want to make sure I get
Speaker 2: that right right.
Speaker 1: This was Let's see, I was thirty million dollars total
Speaker 1: between Amazon for Alexa some issues with child privacy, and
Speaker 1: then Ring was I think about six million for itself.
Speaker 1: So here's the deal. Here's what happened. Okay, the FTC
Speaker 1: alleges and this was a settlement, so nothing was ever proven.
Speaker 1: But the alleged that Ring let employees and contractors access
Speaker 1: consumers private videos, so your doorbell people were able to
Speaker 1: watch these things. Now, given I'm not defending Ring, but
Speaker 1: A lot of this stuff happened many many years ago.
Speaker 1: We're talking like twenty eighteen, so this was before Amazon
Speaker 1: purchased them. This was before they became this huge, huge company.
Speaker 1: And you know, let's be honest, they were new, they
Speaker 1: were growing, and they probably didn't have the best things
Speaker 1: in place at that time, so they were They were
Speaker 1: accused of letting not only contractors watch the security camera feeds,
Speaker 1: but also the FTC says that they made it too
Speaker 1: easy for hackers to hijack people's accounts. And I don't
Speaker 1: know if you remember this, but this was in the
Speaker 1: news a lot, and it was basically people that didn't
Speaker 1: change the default password on their RING people were just
Speaker 1: taking over their cameras, talking to them through their cameras,
Speaker 1: scaring them, looking at their feeds, all kinds of stuff.
Speaker 1: And this was like big on the news and it
Speaker 1: was I'm not again, I'm not defending Ring, but this
Speaker 1: was people weren't changing their passwords when they got these things.
Speaker 1: It was like a default password that was super easy
Speaker 1: to crack. And so now since then, Ring says, Okay,
Speaker 1: we don't give people, you know, total access to all
Speaker 1: of your video, and we also make sure that you
Speaker 1: have to change that password when you first log in,
Speaker 1: and we also require what's called two factor authentication. So
Speaker 1: a lot of this stuff has been sort of fixed
Speaker 1: in the meantime, but it is kind of wild when
Speaker 1: you read some of these antics that happened here. So
Speaker 1: bad actors not only viewed customers videos about fifty five
Speaker 1: thousand customer videos, but they also used RING cameras a
Speaker 1: functionality to harass, threatn and insult consumers, including elderly individuals
Speaker 1: and children whose rooms were monitored by RING cameras. Can
Speaker 1: you imagine having one of these cameras in your house
Speaker 1: and someone just starts speaking to you through it. And again,
Speaker 1: this was happening in twenty seventeen, twenty eighteen, and in
Speaker 1: twenty nineteen they put this multi factor authentication mandatory. Now,
Speaker 1: the other thing that was happening, and this was kind
Speaker 1: of wild too, is that they were letting humans sort
Speaker 1: of review customer's private video recordings for various purposes. And
Speaker 1: Ring said that this was all under their terms of
Speaker 1: service under the Product Development and Improvement area, and so
Speaker 1: that kind of let people do that.
Speaker 2: Oh here's what they were doing.
Speaker 1: FTC alleges that one employee over several months, viewed thousands
Speaker 1: of video recordings belonging to female users of Ring cameras
Speaker 1: that surveiled intimate spaces in their homes, such as bathrooms
Speaker 1: or bedrooms. The employee wasn't stopped until another employee discovered
Speaker 1: the misconduct. Yeh, that's not good. Now here's the thing.
Speaker 1: I don't recommend putting security cameras in your bedrooms or
Speaker 1: your bathrooms as a general rule. That is not a
Speaker 1: good place for security camera. I think for guests that
Speaker 1: come into your home, and also just the privacy of
Speaker 1: yourself in your home, those are never good places to
Speaker 1: put it. But apparently there were some people that were
Speaker 1: seeking out those sorts of names on cameras and looking
Speaker 1: at them. Now, what has Ring done? They had a
Speaker 1: response to all of this, and they said, look, we
Speaker 1: disagree with a lot of these allegations. We deny violating
Speaker 1: any laws, but we're settling this so we can focus
Speaker 1: on innovating on behalf of our customers. So they said,
Speaker 1: in twenty twenty we became This is Ring's response. By
Speaker 1: the way, in twenty twenty, we became the first smart
Speaker 1: home security company to implement mandatory two factor authentication and
Speaker 1: we also offer end to end encryption of video, and
Speaker 1: they say you can delete your Ring videos from the
Speaker 1: Ring app at any time. And they have very strict
Speaker 1: policies in control that restrict employee access to customers stored videos,
Speaker 1: and employees are unable to view, access or control live streams.
Speaker 1: So again, employees now are unable to view, access or
Speaker 1: control live streams. So your Ring cameras are pretty safe.
Speaker 1: Does that mean they're fail proof? No, it says if
Speaker 1: we discover any employee violating our policies, we will take
Speaker 1: appropriate and swift action, which can include firing them and
Speaker 1: referring to law enforcement. Now I talked about end to
Speaker 1: end encryption. This is something that if you want to
Speaker 1: enable this on your camera, it will sort of be bulletproof.
Speaker 2: This will mean that nobody.
Speaker 1: Could see your video feeds except you on the device
Speaker 1: that you pair with your camera. Now, when you do this,
Speaker 1: it is not turned on by default. You have to
Speaker 1: turn it on, but you do lose some of the features,
Speaker 1: some of the key features of your Ring cameras, and
Speaker 1: that most notably is that you will not be able
Speaker 1: to view your videos with shared users. You can't view
Speaker 1: your encrypted videos on Ring dot Com, the Windows app
Speaker 1: or the MacApp. You can't use live view for multiple
Speaker 1: mobile devices simultaneously. You can't see camera previews on your
Speaker 1: mobile app. You can't share videos or links. You can't
Speaker 1: use the event timeline. You can't see Rich event notifications.
Speaker 1: That's when they send a little snapshot to your phone
Speaker 1: for a notification, Hey, someone's in front of your camera.
Speaker 1: You can't watch your Ring videos on Amazon, Echo, Fire
Speaker 1: TV or Fire tablet or third party devices. So it
Speaker 1: does disable a lot of features that you may use.
Speaker 1: But if you really want to secure your camera, go
Speaker 1: into the Ring app. You can turn on video end
Speaker 1: to end encryption and that will make it so only
Speaker 1: you only you can watch anything.
Speaker 2: That comes over your Ring cameras.
Speaker 1: All right, more of your calls coming up EIGHTA to
Speaker 1: eight Rich one oh one, Wow, we're closed. Not the
Speaker 1: first hour of the show already Hour two coming up here,
Speaker 1: triple eight seven four to two, four to one zero one.
Speaker 1: My name is Rich Jumiro. Get those calls in, we'll
Speaker 1: answer them. You're listening to Rich on tech soking technology
Speaker 1: with you. Phone lines are open if you have a call.
Speaker 1: If you have a question about technology. Phone lines are
Speaker 1: eight eight eight rich one oh one eight eight eight
Speaker 1: seven four to two four one zero one. You can
Speaker 1: also email me hello at richon tech dot tv. Oh gosh,
Speaker 1: we got a lot, a lot of these email questions,
Speaker 1: so I'll get I'll get through some of those. You
Speaker 1: can also listen to the show as a podcast. Just
Speaker 1: subscribe at rich on tech dot tv click the podcast icon.
Speaker 1: They're also show notes to everything I mentioned here there
Speaker 1: filling up fast today. Look for show number twenty two.
Speaker 1: All right, let's get one of these email questions. We
Speaker 1: have so many. This one. Okay, here we go. This
Speaker 1: is from Alex. He says, hey, here is a message
Speaker 1: below I receive today. Looks very suspicious. What do you think?
Speaker 1: And it says no reply? At Epic pay Zoom Video
Speaker 1: Communications Settlement. According to our records, you're eligible to receive
Speaker 1: a payment of thirty two dollars and thirty two cents
Speaker 1: in settlement for the matter entitled Zoom Video Privacy Litigation.
Speaker 1: You will receive payment notification that contains a link to
Speaker 1: claim your payment electronically, and then it gives a website
Speaker 1: Zoom Meetingsclassaction dot com. Okay, so that is an interesting
Speaker 1: one because I have not heard of any class action
Speaker 1: settlement with Zoom. But if you do a quick search
Speaker 1: of this on Snopes, do you know the website Snopes?
Speaker 1: So if you type in Snopes and then Zoom s
Speaker 1: n O p E S S N O p E
Speaker 1: s snopes dot com and it says is Zoom settlement
Speaker 1: email mentioning, epic pay a scam or legit, and it
Speaker 1: gives you the answer with a great big green check
Speaker 1: mark it is legit. So Alex, good question. You are
Speaker 1: getting your thirty two dollars and thirty two cents. Now,
Speaker 1: I don't know what Zoom did wrong. I haven't really
Speaker 1: heard much about this, but these are where it's good
Speaker 1: to be a little critical of these emails that you get,
Speaker 1: because it's so easy to say, okay, here, we're going
Speaker 1: to give you one hundred bucks because of this, and
Speaker 1: then you start typing in your personal information and you
Speaker 1: realize it could be a scam. Now, I will say
Speaker 1: many of these websites that are set up for these
Speaker 1: settlements typically do have a majority of your personal information
Speaker 1: already in there, and so that's a good indicator that
Speaker 1: this may be legitimate. But I would typically go to
Speaker 1: a website like Snopes and just make sure that this
Speaker 1: is legit. And that's just a quick Google search of
Speaker 1: a keyword, and also Snopes and you should find that.
Speaker 1: So good question, Alex. All right, let's go next to Todd.
Speaker 1: Todd says, hey, Rich, thanks for always being a great resource.
Speaker 1: I finally broke down and bought a smart TV, thinking
Speaker 1: it would be as intuitive as my iPhone run my
Speaker 1: very fast home WiFi, and dramatically cheaper than the service
Speaker 1: I'm replacing. We don't watch a lot of TV in
Speaker 1: the house. Probably seventy percent is KTLA in the morning,
Speaker 1: oh thank you, while getting ready for the day, and
Speaker 1: then one of the Hallmark channel movies at night. All
Speaker 1: the other channels on TV are just a bonus and
Speaker 1: we'll only watch them once in a while. What is
Speaker 1: the best way to get these two channels KTLA and
Speaker 1: Hallmark and get rid of my expensive Frontier subscription? I
Speaker 1: would like to keep the fast internet we have FiOS,
Speaker 1: the fastest they offer in my area. It's probably an
Speaker 1: excessive amount. Thanks for your help, Todd.
Speaker 2: Great question.
Speaker 1: So many people are looking to reduce their bills, especially
Speaker 1: when it comes to their cable internet. All these things,
Speaker 1: so now here's the thing. Typically, if you have a
Speaker 1: bundle with your high speed internet and your cable if
Speaker 1: you get rid of that bundle, you're probably going to
Speaker 1: pay more for your Internet. That doesn't always happen, but
Speaker 1: it may, and so just be aware that once you
Speaker 1: lop off this cable TV, they may say, now you've
Speaker 1: got to pay a little bit more. Now, don't be dissuaded.
Speaker 1: They're saying that because they want you to do the bundle.
Speaker 1: But in the long term you'll be okay, and you
Speaker 1: may save more money by not doing the bundle, and
Speaker 1: you also have more freedom and I think it's just better.
Speaker 1: So what I would do keep the Internet service. Now
Speaker 1: you have a very easy situation because you're only asking
Speaker 1: for two channels. Ktla has an app called Ktla Plus.
Speaker 1: You can download that stream Ktla for free. Now, if
Speaker 1: you live in a market that you have a different
Speaker 1: local news provider that you're watching, a lot of those
Speaker 1: providers have their own streaming or they're available on a service,
Speaker 1: So you may find that, you know, Amazon has really
Speaker 1: linked up with a lot of these providers and Pluto
Speaker 1: and Peacock. So depending on what affiliate your channel that
Speaker 1: you like is on, you may be able to get
Speaker 1: them for free streaming through Roku or through Amazon. So
Speaker 1: what I would do is just search the name of
Speaker 1: your local provider. So if you like, let's just say
Speaker 1: KTLA and I would just type in KTLA free streaming
Speaker 1: and see what it does. And it comes up with
Speaker 1: KTLA on Roku, fireTV, Apple TV, the mobile app, and
Speaker 1: those are the different ways that you can watch it
Speaker 1: and for your local channel that may come up and
Speaker 1: you may find that they have their own app, they
Speaker 1: may be on another app like a news app, or
Speaker 1: they may be on one of these paid services which
Speaker 1: you may have to pay to stream. Now, when it
Speaker 1: comes to Hallmark, we go through this every Christmas. We
Speaker 1: want the Hallmark channel, and so we will go and
Speaker 1: I will look for the cheap way to get it,
Speaker 1: and the cheapest way I know to get it is
Speaker 1: the Friendly TV app and so friendly frn dly Friendly TV.
Speaker 1: It's a streaming service that has forty channels live and
Speaker 1: on demand, and Hallmark Channel is one of them. They've
Speaker 1: got Hallmark, they've got the Hallmark movies and mysteries, they've
Speaker 1: got Hallmark Drama, and they have a bunch of other
Speaker 1: kind of random more off the beaten path channels that
Speaker 1: it's probably worth the six ninety nine year paying. They've
Speaker 1: got History Channel on there, They've got any and some
Speaker 1: other channels you may not have heard of. But if
Speaker 1: you want Hallmark, this is probably the best way to
Speaker 1: do it. They also have unlimited DVR, so if you
Speaker 1: want to record those Hallmark movies that people love to watch,
Speaker 1: you can do that as well. So again, those are
Speaker 1: my suggestions for that. Pretty simple there, all right, man,
Speaker 1: We got a lot of email questions. This is from William.
Speaker 1: He says, Hey, Rich, my wife and I watch you
Speaker 1: all the time on air. We have a question for you,
Speaker 1: and I think a lot of others would like to
Speaker 1: explore this online as well. I'm seeing a lot of
Speaker 1: commercials for e commerce businesses to make money, but I'm
Speaker 1: unsure if it's a viable source of income for retired
Speaker 1: people or anybody. Could you elaborate on this subject before
Speaker 1: me or anyone else decides to jump into us. It
Speaker 1: looks and sounds too good and easy to be true.
Speaker 1: Oh let me let me underline that. Hold on, It
Speaker 1: looks and sounds too good and easy to be true. Okay,
Speaker 1: we'll come back to that later. I mean if it's
Speaker 1: as easy as they make it sound. Wouldn't everybody be
Speaker 1: wealthy as the people advertising it are? Is this the trend?
Speaker 2: Is it real?
Speaker 1: It would be great if you could do a segment
Speaker 1: on air before people get financially hurt. Thanks for your
Speaker 1: info and insight you give to the public.
Speaker 2: William William William.
Speaker 1: Well, let's put it this way, the old adage, if
Speaker 1: it sounds too good to be true, it probably is.
Speaker 1: I could tell you who's making money off this e
Speaker 1: commerce side hustle. It's the people advertising the e commerce
Speaker 1: side hustle. They're making lot of money. And I'm not
Speaker 1: saying you can't make any money, but the reality is
Speaker 1: there are a lot of people, or let's put it
Speaker 1: this way, there's a couple people making a lot of
Speaker 1: money and not a lot of people making some money,
Speaker 1: and the rest are just sort of doing this and
Speaker 1: paying in and never doing anything. So, if you're seeing
Speaker 1: commercials on wherever, you're seeing these commercials to start an
Speaker 1: e commerce business.
Speaker 2: If it was that easy, everyone would be doing it now.
Speaker 1: Yes, you can start an e commerce business very easily
Speaker 1: these days. But if you're going to start one, if
Speaker 1: you ask me, you need something unique start something on Etsy,
Speaker 1: start something on your own website where you personalize stuff
Speaker 1: that's unique. But if you're just buying stuff from some
Speaker 1: sort of distributor in China and then you're just reselling that,
Speaker 1: I don't think that's a very good business. You can
Speaker 1: pretty much find anything you want on Amazon in about
Speaker 1: two seconds. What would make someone find your e commerce website?
Speaker 1: Probably nothing. So if this is a program that you
Speaker 1: buy into and then you sell this stuff and you
Speaker 1: buy it from their distributors, I don't think you're going
Speaker 1: to make a lot of money on this. So again,
Speaker 1: if you're seeing commercials for this, I think the people
Speaker 1: at the top that are selling this program are probably
Speaker 1: making a lot of money. And this doesn't really apply
Speaker 1: just to e commerce. This applies to a whole bunch
Speaker 1: of stuff. This applies to real estate. All these people
Speaker 1: you see hawking stuff, it's they're making money. You're probably not.
Speaker 1: And even if you could make money, it might take
Speaker 1: a lot of effort, and it might take too much
Speaker 1: time and you just kind of give up. And they're
Speaker 1: banking on the fact that they're going to collect, you know,
Speaker 1: one hundred two hundred dollars from a lot of these
Speaker 1: people that want to learn the program but then never
Speaker 1: do anything with it. Again, they get wealthy, you get nothing.
Speaker 1: So again, I think etsy something like that is probably
Speaker 1: the best way to do it. Because if you've got
Speaker 1: something personal like my wife just oh you know what,
Speaker 1: I can't talk about that because it's a it's a
Speaker 1: present for someone that may be listening, so never mind.
Speaker 1: But personalized stuff is very very convenient. Let's see, do
Speaker 1: I have time for one more? Probably not, No, I
Speaker 1: don't okay, So all right, coming up on the show,
Speaker 1: we've got lots more to talk about. Ooh, I've got
Speaker 1: this cool feature I discovered, Well I didn't discover it,
Speaker 1: but I discovered someone who discovered it, and it's really
Speaker 1: really cool. If you have an Android phone, it's a
Speaker 1: reading mode that's really really simple.
Speaker 2: I'm gonna tell you how to enable that.
Speaker 1: Plus I'm gonna tell you about this shutdown of my
Speaker 1: photo stream. It's an Apple service that would sink your
Speaker 1: photos across various devices that is shutting down. I'll tell
Speaker 1: you everything you need to know about that. Plus we've
Speaker 1: got some more great guests coming up. Ross Borden is
Speaker 1: gonna tell us about an AI travel chatbot that I
Speaker 1: am just loving it's called guide Geek. He's gonna join
Speaker 1: us live to talk about that, and later we're gonna
Speaker 1: have some magic on the show. Trig Watson, tech magician.
Speaker 1: He was just on America's Got Talent. He's gonna tell
Speaker 1: us why and how how he uses tech in his
Speaker 1: magic act. Plus, if you want to call in, give
Speaker 1: me a call. Triple eight rich one O one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: More rich on Tech after this. Welcome back to rich
Speaker 1: on Tech. Rich DeMuro here hanging out with you talking
Speaker 1: technology A eight rich one oh one triple eight seven
Speaker 1: four to two four one zero one. Is that confusing
Speaker 1: when I say two different ways? I think it is
Speaker 1: if I say eight eight eight rich one on one
Speaker 1: and then triple eight No, so I got to say
Speaker 1: eight eight eight rich one oh one eight eight eight
Speaker 1: seven four to two four one zero one. You know
Speaker 1: what's really fun if you have kids, just ask them
Speaker 1: things that make a lot of sense to us that
Speaker 1: make zero sense to them. So when I was telling
Speaker 1: them the phone number for the show Rich one O one,
Speaker 1: They're like, Dad, how's anyone going to know how to
Speaker 1: dial that? And I said, well, you just look on
Speaker 1: the keypad. They said, no, you got to say the
Speaker 1: numbers the way the numbers are. You can't just say
Speaker 1: the name. I said, okay, well I think some people
Speaker 1: know that the anyway. It's just stuff that we take
Speaker 1: for granted. The other day, my kid, and this is
Speaker 1: how you tell if someone's older young, Super easy, very
Speaker 1: simple question. Just show them a pound sign and if
Speaker 1: they say pound sign, you know they're old. If they
Speaker 1: say hashtag, you know they're young. My kids they were
Speaker 1: reading something the other day and they just said hashtag whatever.
Speaker 1: And I was like, I just there's these moments as
Speaker 1: a parent that you just laugh so hard at the
Speaker 1: things they say. And I really need to start writing
Speaker 1: these things down because they are so innocent and amazing
Speaker 1: that adults just it just really throws you. Let's go
Speaker 1: to Linda. Linda's in Costa Mesa. Linda, you're on with Rich.
Speaker 2: How you doing? Okay?
Speaker 10: I just wanted to know what kind of smartwash to
Speaker 10: buy in case I'm out without my phone or my
Speaker 10: phone falls away from.
Speaker 5: Me and I'm in danger. I want to have a
Speaker 5: smart rush.
Speaker 2: Oh good question. Do you have a smart I do
Speaker 2: you do? Okay?
Speaker 1: Well, I think The best watch to get is really
Speaker 1: the Apple Watch if you have an iPhone. So there
Speaker 1: are several different types of watches available, but if you
Speaker 1: have an iPhone, I would recommend the Apple Watch because
Speaker 1: it pairs very nicely and it has what's called cellular capability,
Speaker 1: so you can get a cellular version of the Apple
Speaker 1: Watch that will work even if your phone isn't nearby. Now,
Speaker 1: Apple's a little tricky with this because there's a couple
Speaker 1: things you can do.
Speaker 2: There's a couple of ways you can set up an
Speaker 2: Apple Watch.
Speaker 1: So number one, if you just have an iPhone like
Speaker 1: I do, and you have an Apple Watch that has cellular,
Speaker 1: you can activate the cellular on that watch for usually
Speaker 1: anywhere from five to ten dollars a month. And what
Speaker 1: happens is when you activate that, your watch, even if
Speaker 1: you're nowhere near your phone, will still be able to
Speaker 1: make and receive phone calls, make and receive texts, and
Speaker 1: also do things like stream music, so you can listen
Speaker 1: to the radio that's streaming whatever you want because your
Speaker 1: phone has its own cellular data plan. So Apple is
Speaker 1: a little strange because you can't you can do that
Speaker 1: on its own, but you kind of need an iPhone
Speaker 1: to activate it. But if you have an iPhone, very
Speaker 1: very easy, it's pretty simple. I would recommend Linda. If
Speaker 1: you want something that is very simple and basic, the
Speaker 1: Apple Watch se is the way to go. It's the
Speaker 1: most inexpensive out of all of the Apple Watches. It's
Speaker 1: going to have most of the features that you need,
Speaker 1: and it starts at two hundred and fifty dollars. But
Speaker 1: if you want to get that cellular version, which is
Speaker 1: what you're talking about, you have to pay a little
Speaker 1: bit more because the cellular antenna costs more. So this
Speaker 1: cellular version is two hundred and ninety nine dollars, so
Speaker 1: it's an extra fifty bucks. Used to be an extra
Speaker 1: hundred now it's only extra fifty. So for three hundred
Speaker 1: dollars you would have the cellular version of the phone,
Speaker 1: and then of course you do have to pay that
Speaker 1: monthly fee. Now here's the thing. You can also do
Speaker 1: this for a family member that does not have an iPhone.
Speaker 1: It's called family setup. So if you have a family
Speaker 1: member that you want to keep tabs on or get
Speaker 1: them an Apple Watch, you can do this, but you
Speaker 1: would not link it to your phone. When you go
Speaker 1: through setting up that Apple Watch. It would be called
Speaker 1: family setup, and I do this for my kid, so
Speaker 1: they have an Apple Watch with cellular, but it is
Speaker 1: it's independent, it doesn't need an iPhone to function, and
Speaker 1: so that's what I'd recommend for that. If you're on Android,
Speaker 1: very very similar setup, you can get either a Samsung
Speaker 1: Watch or a Pixel Watch, and they have LTE cellular
Speaker 1: versions available as well. Now, if you're deciding you're like rich,
Speaker 1: do I need a cellular version of a watch, here's
Speaker 1: my delineation. Okay, if you often leave your phone at
Speaker 1: home and you are doing something with just your watch,
Speaker 1: then you probably want. For instance, I am a runner.
Speaker 1: I often take a run like I did this morning
Speaker 1: with just my watch, right, I don't bring my phone
Speaker 1: with me, and so if I want an emergency service
Speaker 1: if I fell, and you know, my watch noticed that
Speaker 1: I fell, it would call nine one one, or if
Speaker 1: I needed to call someone, or if I had to
Speaker 1: you know, receive a text while I'm out there on
Speaker 1: my run, which hopefully I wouldn't have to. Those are
Speaker 1: the kind of things you can do because you have cellular.
Speaker 1: If you don't do anything without your phone nearby, you
Speaker 1: do not need to.
Speaker 2: Pay extra for the cellular.
Speaker 1: If your phone is always near your body, your your
Speaker 1: watch is just going to link to your phone to
Speaker 1: get all that connectivity. So again, if you're doing something
Speaker 1: without your phone, get the cellular version, like Linda you're
Speaker 1: asking for. If not, then you could just go with
Speaker 1: the regular one. But I think if you have an iPhone,
Speaker 1: I think that's probably the easiest way.
Speaker 2: Go with the Apple Watch.
Speaker 1: Se If you want something that's a little bit more,
Speaker 1: you know, the better one is this series eight that's
Speaker 1: the newest. If you want something that's the old to me,
Speaker 1: then you actually want the Apple Watch Ultra, which is
Speaker 1: eight hundred dollars, and that only comes in a cellular version.
Speaker 1: All right, let's see, I'm doing something kind of dangerous here.
Speaker 1: I'm going to line too. Here Rick is here. I
Speaker 1: only got a minute. Rick, you're saying something about.
Speaker 6: What okay, so on your iPhone. I just did it
Speaker 6: when you said this. I just said call Triple eight
Speaker 6: rich one oh one, and it called you.
Speaker 2: Oh wow.
Speaker 6: I've done it before with my bank. With US Bank,
Speaker 6: you can say call eight hundred US banks and it'll
Speaker 6: do it. Or any other words. It just styles the words.
Speaker 2: That is incredible.
Speaker 1: Rick, I wrote a book about one hundred and one
Speaker 1: handy tech tips for the iPhone, and I still did
Speaker 1: not know that until just now. I wish I wish
Speaker 1: I had my ding here like my bell, because I
Speaker 1: would give.
Speaker 6: You and the cool things are too because I'm blind
Speaker 6: and I use the accessibility on there sure and with
Speaker 6: voice over you can do a ton of stuff on
Speaker 6: the iPhone.
Speaker 2: Oh, I know what I need to.
Speaker 6: Joke and say, I'm blind. I should give a couple
Speaker 6: iPhones I could see. And then somebody showed me how
Speaker 6: iPhones work, and I'm like, fuly smoke.
Speaker 1: Oh it's incredible, incredible, Rick, thanks so much for cal
Speaker 1: and I appreciate it.
Speaker 2: Now we know.
Speaker 1: Just say call rich one on one all right, you're
Speaker 1: listening to rich on tech more after this. Welcome back
Speaker 1: to rich on Tech. You're listening to Rich Demiro here
Speaker 1: talking technology with you at Triple eight rich one on one.
Speaker 1: That's eight eight eight seven four to two four one
Speaker 1: zero one. Joining me on the show is Ross Borden.
Speaker 1: He is the founder and CEO of Mattador Network. They
Speaker 1: have a cool new tool called guide geek Ai. This
Speaker 1: is sort of like having a local travel buddy in
Speaker 1: your pocket at all times. It's an AI chap bot.
Speaker 1: We did a story on KTLA about this and I've
Speaker 1: been using it ever since. It is so cool. But
Speaker 1: let's let let's let Ross explain what it is. Ross
Speaker 1: Welcome to the show.
Speaker 5: Thanks Rich, Thanks for having me.
Speaker 1: All right, So, first off, explain what Matador Network is.
Speaker 1: That's kind of the company behind this guide geek Ai.
Speaker 2: You've been doing travel for a while. Huh.
Speaker 5: Yeah, we've been doing travel for a while. We started
Speaker 5: a media company way back in two thousand and six.
Speaker 5: It's sort of a national geographic meets BuzzFeed, so we
Speaker 5: published article, city guides, videos about travel and adventure all
Speaker 5: over the world.
Speaker 1: Okay, and now you came out with this thing called
Speaker 1: guide geek Ai. It's an AI chatbot. Kind of explain
Speaker 1: what it can do.
Speaker 5: Yes, so you can just ask this thing just like
Speaker 5: I mean, most people are familiar at this point for
Speaker 5: chat GPT. It's like chat GPT, but specifically for travel,
Speaker 5: and it has up to date information so you can
Speaker 5: search live flights, hotels, Airbnb. But yeah, you can ask
Speaker 5: it any travel question, build it itinerary for you. It speaks,
Speaker 5: you know, fluent in fifty languages. But most people are
Speaker 5: using it, you know, either to plan a big trip
Speaker 5: that would have taken days to plan otherwise and they
Speaker 5: can plan it in you know, twenty minutes chatting with
Speaker 5: with guy geek, or when they're traveling to look at
Speaker 5: you know, I'm in this neighborhood in Barcelona and I
Speaker 5: love a restaurant with great salads, so you can just
Speaker 5: ask guye geek. It is essentially devoured the entire internet
Speaker 5: to read every hotel review, every restaurant review, and so
Speaker 5: you can just ask it very specific questions based on
Speaker 5: what you are interested in doing, and it will give
Speaker 5: you instant answers and it's free, so it's a great
Speaker 5: resource for travelers.
Speaker 1: So I've been telling people about this just personally, and
Speaker 1: the first question I get is, well, why not just
Speaker 1: use chat GPT? So can you explain the difference, And
Speaker 1: you sort of did. You said that this has consumed
Speaker 1: more of the web, right, and it's more up to date.
Speaker 5: So it is more up to date because we've integrated
Speaker 5: with different APIs. So if you want, you know, show
Speaker 5: me the best cheapest flights from LAX to JFK next Tuesday.
Speaker 5: If you know, chat GPT. The base model unless you're
Speaker 5: using the plugins, will not be able to do that
Speaker 5: because it has only information up to September twenty one.
Speaker 5: So you know, Guy geek connects to live and we're
Speaker 5: adding weather data, currency conversions, so all of this is
Speaker 5: live data. Also, the results are curated by the travel
Speaker 5: experts and Matador. So again, Matador has been a leading
Speaker 5: travel publisher for a decade plus and we have our
Speaker 5: travel experts making all the suggestions better, improving it, updating it.
Speaker 5: And then finally you can just access through WhatsApp, so
Speaker 5: it's free. It will always be free of travelers and
Speaker 5: if they go to guygeek dot com, you can just
Speaker 5: hit connector WhatsApp. It opens to WhatsApp. We're also launching Instagram,
Speaker 5: so through Instagram, dms can just follow us at guygeek
Speaker 5: dot ai on Instagram and then you'll be able to
Speaker 5: chat directly with us there and have full access to
Speaker 5: the AI.
Speaker 2: That way, is that one live yet.
Speaker 5: Instagram's coming soon. The account is live and it's getting
Speaker 5: a ton of attention, but we're excited. So right now
Speaker 5: there's just a link to the WhatsApp connect on Instagram. Again,
Speaker 5: it's Guygeek dot ai on Instagram and then soon you'll
Speaker 5: just be able to chat directly within Instagram.
Speaker 1: I mean, it really is a very good service, and
Speaker 1: it feels like it is smart. It feels like you
Speaker 1: have a trusted kind of voice in these different places.
Speaker 1: I've asked it so many different questions for so many
Speaker 1: different cities, and the stuff that comes up with is
Speaker 1: really good. And what I like about AI, I think
Speaker 1: versus just searching online is number one. I love the
Speaker 1: chat interface. So the fact that this is on WhatsApp,
Speaker 1: it made me download whatsappened sign up, and then you know,
Speaker 1: once you do that, it's very simple. You can just
Speaker 1: open this chatbot. It's like having another chat on like
Speaker 1: an instant messager. But what I love is that you
Speaker 1: can get super specific. So instead of saying, tell me
Speaker 1: the best things to do in London, you can say,
Speaker 1: I'm going to London for forty eight hours. I've got
Speaker 1: two kids with me. They're this age and we like cars.
Speaker 1: Tell us what to do. And I did that kind
Speaker 1: of question and it gave me a whole list of
Speaker 1: things that involve cars in London, which I was just
Speaker 1: kind of making something up and I had no idea
Speaker 1: there's so much car culture there.
Speaker 5: Right that are probably all the recommendations were also good
Speaker 5: for kids, So like, that's that's exactly how I think
Speaker 5: people are getting the most out of it rich So
Speaker 5: and it's fun. You can say, like I'm like, where
Speaker 5: would Anthony Bourdain eat in Mexico City for four days?
Speaker 5: You know, like you can even throw out really specific
Speaker 5: references to a travel style or Hey, my wife is vegan,
Speaker 5: my kids are seven and ten and sort of picky eaters,
Speaker 5: and we're going to Buenos Aires for a week. You know,
Speaker 5: build me an itinerary a really big focus on fine dining.
Speaker 5: That's that's right for my family, and you know, boom
Speaker 5: it all two seconds later we'll deliver that full itinerary.
Speaker 5: So yeah, it really is if you can get specific
Speaker 5: with it's it's a very powerful tool.
Speaker 1: So what do you make of this whole AI trend
Speaker 1: with travel, Because I think that AI is going to
Speaker 1: impact almost every industry out there, but for travel, this
Speaker 1: is just a small example of just how big an
Speaker 1: impact this can have.
Speaker 2: Already.
Speaker 5: Yeah, no doubt. I mean AI is going to for
Speaker 5: better for worse. It's going to sort of infiltrate and
Speaker 5: be added to every single service across every single industry,
Speaker 5: but in travel, I think it really is a positive
Speaker 5: if you think about it. The last major innovation and
Speaker 5: how we plan to research and book trips was really
Speaker 5: the launch of the OTAs like Expedia and Booking way
Speaker 5: back in the nineties. So there hasn't really been any
Speaker 5: tremendous innovation within travel. It's still takes a really long
Speaker 5: time to find flights, it still takes a really long
Speaker 5: time to find airbnbs or hotels or just like have
Speaker 5: the confidence to that you're going to the right place
Speaker 5: for who you are and how you travel. So it's
Speaker 5: much overdue for a big technological innovation to sort of
Speaker 5: reshape travel, and we think that's exactly what this is.
Speaker 1: So I just asked guide Geek on WhatsApp, I said,
Speaker 1: where would Giada eat in Rome for forty eight hours?
Speaker 1: And it responded it said Giada would definitely have some
Speaker 1: favorite restaurants in Rome as it's one of the top
Speaker 1: culinary destinations. Here's a few recommendations as recommended by locals
Speaker 1: and foodies, and then it gave me the first restaurant
Speaker 1: and it said this a must visit for cured Meat's
Speaker 1: excellent wine, Giada would enjoy the fresh Barada cheese, carbonara
Speaker 1: or amitriana and homemade bread. So I mean, not only
Speaker 1: are you getting specific with your questions, but the answers
Speaker 1: are just so specific. There's no search engine in the
Speaker 1: world that can give you a response like that, right, I.
Speaker 5: Mean, because it's read not only as you heard, it
Speaker 5: was recommending actual plates to get order at that specific restaurant.
Speaker 5: So it's not going to say this restaurant's great, it's
Speaker 5: going to say this restaurant's great for you because I
Speaker 5: know you love seafood and by the way, you know,
Speaker 5: have the hell of it. It's incredible with the capers,
Speaker 5: like it's going to have that level of detail because
Speaker 5: it's literally read all the reviews and it's read the menus.
Speaker 1: Now, some other things that are really interesting as some
Speaker 1: specific examples. If you have, like I'm looking at the
Speaker 1: hot questions on your website and this says, I have
Speaker 1: a child with autism, can you help me find family
Speaker 1: friendly experiences in Washington, d C. So this is really
Speaker 1: good for people that have varying accessibility requirements as well.
Speaker 5: Huh, totally yeah, And that question was one of the
Speaker 5: first questions that was asked the AI when we sort
Speaker 5: of unleashed it into the wild, and that one blew
Speaker 5: us away because, you know, think about the the challenges
Speaker 5: of traubling with a child with a disability like that
Speaker 5: and wanting to make sure that you know you're getting
Speaker 5: the most out of the city. You're not holding back,
Speaker 5: but you are, you know, have those things. You have
Speaker 5: to have those things in mind. So the answer like
Speaker 5: it already knew every you know, sensory sensitive hours of
Speaker 5: every museum and special exhibits and outdoor activities that a
Speaker 5: child with autism would really enjoy. So that was like
Speaker 5: one of the early questions where we're like, Wow, this
Speaker 5: is a game changer.
Speaker 2: This is really incredible stuff.
Speaker 1: Things that would take so much research, so many different
Speaker 1: websites to kind of piece together all this information. The
Speaker 1: fact that you just have this in the palm of
Speaker 1: your hand and available to you for free wherever you
Speaker 1: are and in real time is pretty wild ross. So
Speaker 1: tell us real quick how to find this one more time?
Speaker 5: Yeah, just guide geek dot com. So just go to
Speaker 5: the website and it's one click from there to open
Speaker 5: on WhatsApp. And like I said, we'll be live on
Speaker 5: Instagram soon, So if you want to follow us on
Speaker 5: Instagram and get ready for that launch, it's a guy
Speaker 5: geek dot ai. There's already one point three million followers.
Speaker 5: But yeah, it's it's super easy to there's nothing to install,
Speaker 5: it's not an app. Just go to guy geek dot com.
Speaker 1: Okay, and I've got it linked up on my website
Speaker 1: as well. Rich on tech dot tv, you can look
Speaker 1: for the radio show notes for show number twenty two.
Speaker 1: You got to try this out now, Ross, I know
Speaker 1: you've got a little one that you just had, So
Speaker 1: are you traveling anywhere soon?
Speaker 5: Yes, I'm planning her first trip. I also have a
Speaker 5: seven year old, so you've got seven year old and
Speaker 5: a newborn, and we'll be going to Mexico.
Speaker 11: Will be uh my.
Speaker 5: Daughter's first international trip. And then I'm going to swim
Speaker 5: with humpback whales in Tonga in July, just with with
Speaker 5: some folks from Matador because it is just unbelievable experience.
Speaker 2: Because why not I'm going back.
Speaker 6: Yeah, it's been closed down.
Speaker 5: We haven't been able to get there throughout the pandemic,
Speaker 5: so we're really excited to go back and see our
Speaker 5: friends in.
Speaker 2: Tonga that sounds amazing.
Speaker 1: All right, Ross, good luck with the little ones. Ross
Speaker 1: Borden of Matador Network, creators of Guide geek dot com.
Speaker 2: Check it out. It is such a cool travel resource.
Speaker 2: All right.
Speaker 1: Coming up on the show, we'll have more of your
Speaker 1: calls at triple eight rich one oh one eight eight
Speaker 1: eight seven four to two four to one zero one. Plus,
Speaker 1: I got a couple of new features to tell you about,
Speaker 1: including this reading mode on Android.
Speaker 2: It is so cool.
Speaker 1: I'll tell you about that, and Apple shutting down my photostream.
Speaker 1: I'll explain the deal with that. My name is rich Dumiro.
Speaker 1: You are listening to Rich on Tech. Welcome back to
Speaker 1: Rich on Tech. Rich Demiro here hanging out with you,
Speaker 1: talking technology at triple eight rich one oh one. That's
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Let's go to Chris in Miami. Chris, you're on with Rich.
Speaker 7: Hey, thanks for taking the call. Boss Matt, you're absolutely
Speaker 7: crushing it. Talk about a global impact taking my com man.
Speaker 1: Yeah, thank you, thanks for calling.
Speaker 7: You're welcome. Kim's crushing it at her end, and you
Speaker 7: know I won't keep you. I know that you probably
Speaker 7: have a full line up today. You know, last time
Speaker 7: I called, we talked about the ring doorbell pro for
Speaker 7: my my condo here, and I probably have nothing to
Speaker 7: worry about, but uh, you know, it's going to be
Speaker 7: on the outside of the door. I don't have like
Speaker 7: Kennedy thinks.
Speaker 6: Throughout the house.
Speaker 7: But over the past couple of days, there's been this
Speaker 7: massive concern with Amazon and uh checking out the videos,
Speaker 7: checking out people's photos on a global level, and their
Speaker 7: system has been up, it's been down. I checked, it's
Speaker 7: up again. Should I have anything to be concerned about
Speaker 7: with the ring doorbell thing now with Amazon and this issue?
Speaker 7: Should I go with somebody else?
Speaker 6: That's my question.
Speaker 11: Appreciate taking a call.
Speaker 1: Yeah, good, good question. I think I think it's a
Speaker 1: valid concern. I think with all of the news surrounding
Speaker 1: Ring and we talked about it a little bit earlier.
Speaker 1: You know, a lot of this stuff happened a long
Speaker 1: time ago, but I think that it's good to be
Speaker 1: aware of what could potentially happen. People are putting these
Speaker 1: cameras everywhere, and the question is who has access to
Speaker 1: these cameras. These are the questions you should be asking
Speaker 1: before you put any camera up. Who has access to
Speaker 1: this video feed. Can they look at my feeds for
Speaker 1: you know, any sort of purpose, you know, whether it's research, development,
Speaker 1: making the product better. You know, nobody reads those terms
Speaker 1: of service, So read the terms of service or actually
Speaker 1: just Google and see what people are saying about the
Speaker 1: terms of service. And you know there are people that
Speaker 1: do read this the Verge whenever they review a product,
Speaker 1: they always put in the privacy policy, like what.
Speaker 2: You need to know about that.
Speaker 1: Now, with all of that said, I still think Ring
Speaker 1: makes some of the best video doorbells out there. I
Speaker 1: think that they still have one of the better ecosystems
Speaker 1: out there. But at the same time, it's part of Amazon.
Speaker 1: It's a big company, and some people may not be
Speaker 1: comfortable with all of their information and all of their
Speaker 1: privacy and safety, you know, behold into one company. That's fine,
Speaker 1: but you have to look at your alternatives. So if
Speaker 1: you look at some of the top rated video doorbells
Speaker 1: out there, right, you've got the r Low Essential Video
Speaker 1: Doorbell Wired that's about a hundred bucks that gets top
Speaker 1: picks from across a lot of websites. I have not
Speaker 1: personally tested the r Low, but people do like the
Speaker 1: Rlow products and so that's something that you can look
Speaker 1: into and see if that fits your needs. Now you
Speaker 1: also want to look at what else r low offers
Speaker 1: and how much their subscriptions are, because you will be
Speaker 1: paying most likely for a subscription. Then you've got you fee.
Speaker 1: You Fee is another company. I think they had some
Speaker 1: run ins with security as well, so that's a whole
Speaker 1: other topic. But you know, this is a more affordable
Speaker 1: battery camera as well, and it has local storage, which
Speaker 1: people might like. So some of these cameras on these doorbells,
Speaker 1: you may want a local storage solution, something that doesn't
Speaker 1: send your video out to the web or out to
Speaker 1: the cloud. So that's another option. And the ring video
Speaker 1: doorbells are also very popular as well. Now, if you
Speaker 1: go to a couple of different sites and you see
Speaker 1: some of these other doorbells, you're going to see a
Speaker 1: lot of them are put out by big companies, so Nest,
Speaker 1: Nest video doorbells. I'm seeing a lot of them out there.
Speaker 1: That's going to be Google. You know, if you want
Speaker 1: something that's a little bit more private, I know that
Speaker 1: Apple is doing a lot with their privacy. So if
Speaker 1: you look at the Apple Home Kit video doorbells, A
Speaker 1: lot of those doorbells are end to end encrypted and
Speaker 1: it's not sent to the cloud at large. But the
Speaker 1: problem is, if you go to the Apple website at
Speaker 1: this point, there's literally one to choose from, and that
Speaker 1: is the Logitech Circle View wired doorbell. Now I'm not
Speaker 1: gonna knock Logitech, but it's not the biggest name out
Speaker 1: there when it comes to video doorbells, so there are
Speaker 1: a lot of these to choose from. The other one,
Speaker 1: I gotta find the name because it's not It looks
Speaker 1: like Kangaroo, but it's not. But this is okay, it's
Speaker 1: can Garu k A n g.
Speaker 2: A r o O.
Speaker 1: And this is a company that you probably haven't heard
Speaker 1: much about, but their stuff is very inexpensive, and they
Speaker 1: have a video doorbell that I did test, and it
Speaker 1: was the one that I tested was actually more of
Speaker 1: a It took like a series of pictures for the doorbell,
Speaker 1: and that one was very, very inexpensive, and they make
Speaker 1: a whole bunch of very simple products. That's k A
Speaker 1: n G A r o O. I don't think that's Kangaroo.
Speaker 1: I think it's Kangaroo, not Kangaroo, So not to be confused,
Speaker 1: but those are some of the options you have. But
Speaker 1: you know, look, I'll be honest. I really liked the
Speaker 1: Ring video doorbell. I was first on board with that
Speaker 1: back in the day when Ring called their video doorbell
Speaker 1: door bot. I did a story with Jamie who started
Speaker 1: the company, showed me how he tested these things. They
Speaker 1: did have good intentions from day one. It's just that
Speaker 1: when you grow really fast, sometimes you know you're a startup,
Speaker 1: and you do make mistakes. And again, all this stuff
Speaker 1: we're hearing about Ring was stuff that happened many, many
Speaker 1: years ago, and I do think they're much more secure.
Speaker 1: But with that said, you do have a lot of options.
Speaker 1: I think it really comes down to who do you
Speaker 1: trust as a company, and also do they have all
Speaker 1: of the products you want for your solution? So that
Speaker 1: means do they have other cameras you can put around
Speaker 1: your house, do they have smart lights? Whatever you want.
Speaker 1: You have to see if the company that you go
Speaker 1: with has other things. Now that's getting a better a
Speaker 1: little bit with this stuff called matter that we talked
Speaker 1: about in the show. But at the same time, if
Speaker 1: you want the eCos system, that's really what it comes
Speaker 1: down to.
Speaker 5: For me.
Speaker 1: Okay, good question. Thanks for calling in Chris from Miami.
Speaker 1: Let me tell you about this feature called reading Mode.
Speaker 1: Now I can't take credit for finding this. I got
Speaker 1: to give a shout out to Jimmy is Promo on YouTube.
Speaker 1: He covers all Samsung stuff and he had a great
Speaker 1: video about this reading mode that I.
Speaker 2: Was not aware of, and it is really really cool.
Speaker 1: So it basically makes any article on your Android phone
Speaker 1: easy to read, makes it big, and it takes out
Speaker 1: all the distractions, but it also reads it to you.
Speaker 1: And there have been ways of doing this before on Android,
Speaker 1: but this is very very simple, and it involves a
Speaker 1: Google app called reading Mode. So if you go to
Speaker 1: the Google Play Store, you search reading Mode, you select
Speaker 1: that reading Mode app, you install it, you open it up.
Speaker 1: There are a couple little things to set it up,
Speaker 1: and basically what you need to do is just set
Speaker 1: up what you want the shortcut key to be to
Speaker 1: activate this feature. And on my phone, I set it
Speaker 1: up where the volume up and the power button. Now
Speaker 1: we're talking Android here, this is not iPhone. So on
Speaker 1: the Android you would set because power down and volume
Speaker 1: down in power is the screenshot key. So I set
Speaker 1: it as volume up and power You press those two
Speaker 1: things together and instantly it will make whatever article you're
Speaker 1: reading super easy to look at with big fonts, whatever
Speaker 1: colors you want, if you want more contrast, whatever, and
Speaker 1: it can also read that article to you aloud. It
Speaker 1: cuts out colors, tones, and marks down the white to
Speaker 1: lower contrast to make this all easier on the eyes.
Speaker 1: It is fantastic not just as an accessibility feature, but
Speaker 1: for anyone who just wants to listen to articles or
Speaker 1: just read articles in a much easier, bigger, less distracted mode.
Speaker 1: So again it's called reading Mode. Search for it in
Speaker 1: the Google Play Store. It is a Google app, So
Speaker 1: if there's other apps named reading Mode, look for the
Speaker 1: one from Google.
Speaker 2: Again.
Speaker 1: I'll put it all on the show notes go to
Speaker 1: Richontech dot tv for those all right, if you have
Speaker 1: a question, give me a call Triple eight rich one
Speaker 1: oh one eighty eight seven four to two four to
Speaker 1: one zero one hour two of rich on Tech in
Speaker 1: the can Hour three coming up next, back with you
Speaker 1: in a minute. Welcome back to rich on Tech. Rich
Speaker 1: DeMuro here hanging out with you talking technology at Triple
Speaker 1: eight rich one o one eight eight eight seven four
Speaker 1: to two four to one zero one. I'm the tech
Speaker 1: reporter at KTLA Channel five in Los Angeles. Every weekend
Speaker 1: we talk tech, answer your questions, talk about the tech
Speaker 1: topics I think you should know about.
Speaker 8: Uh.
Speaker 1: You can follow me on social media. I am at
Speaker 1: rich on Tech, I'm on Instagram, I'm on Facebook, I'm
Speaker 1: on Twitter. I also have my newsletter. Just go to
Speaker 1: rich on tech dot tv look for the link that
Speaker 1: says sign up for my newsletter. I will restart that
Speaker 1: very soon. Had a tech friend that said, Rich, you
Speaker 1: gotta do it. You just got to do it, and
Speaker 1: there's a bunch of you on there, so I will
Speaker 1: do it. It's just a matter of finding the time
Speaker 1: right between my regular job and doing this on the
Speaker 1: weekends and emailing many of you. It takes a lot,
Speaker 1: so I do want to do that though, because it
Speaker 1: is a lot of fun. The newsletter is great. Let's
Speaker 1: go to Kathy in Las Vegas to kick off this hour. Kathy,
Speaker 1: you're on with Rich. Hello Kathy, Kathy, check one two?
Speaker 2: Do you hear me?
Speaker 3: Okay?
Speaker 1: I think Kathy is maybe has us on speaker phone
Speaker 1: or something like that. Well, Kathy, if you find us,
Speaker 1: pick up the phone because we are trying to get
Speaker 1: to your question.
Speaker 3: But in the meeting.
Speaker 2: Oh there you are.
Speaker 1: Hello, apologies, I feel like we're using tin cans to talk.
Speaker 1: All right, can can you hear me? Okay, now I
Speaker 1: can hear you?
Speaker 2: Great, okay, perfect. What what's on your mind?
Speaker 1: Well, a, oh, Kathy might want you you might want
Speaker 1: to move to a different area because your your phone
Speaker 1: is cutting it out. So while you do that, tell
Speaker 1: me when you're back on and I will.
Speaker 9: Uh, I'm actually sitting in my car.
Speaker 2: Oh, well, there you go. It sounds better now, Oh, good, awesome.
Speaker 9: Okay. I have a friend, a guy friend who seems
Speaker 9: to always know when I pick up my phone and
Speaker 9: I'm on it, even if I'm just doing my mail,
Speaker 9: I mean, and he'll pop in on Facebook Messenger and say, hey,
Speaker 9: what are you up to? And I'm like, don't you
Speaker 9: know I'm on my phone?
Speaker 2: And what does he say?
Speaker 10: Well, he's just.
Speaker 11: But I.
Speaker 1: Okay, Well, it's a good question. I think we're losing
Speaker 1: you a little bit there, but this is a good question.
Speaker 1: So there are many, many ways you can tell when
Speaker 1: someone is online, and a lot of it has to
Speaker 1: do with something called currently active, and so a lot
Speaker 1: of these systems like Facebook, Messenger or Telegram or Instagram
Speaker 1: even will tell you when someone's active.
Speaker 6: Now.
Speaker 1: The reason they do this is because they want you
Speaker 1: to interact with people and they want you to be
Speaker 1: on their services for as long as humanly possible. So
Speaker 1: they say, hey, did you know that this friend, this friend,
Speaker 1: and this friend are on right now? And they may
Speaker 1: not overtly say that, they may not text you and
Speaker 1: say that, but there are little cues. So a lot
Speaker 1: of these apps will have sort of an indicator icon,
Speaker 1: even something as simple as LinkedIn. If you look at
Speaker 1: the people on LinkedIn, people who are active will have
Speaker 1: a little green dot next to them, and that means that, oh,
Speaker 1: they're on or they were just recently on, So why
Speaker 1: don't you mess them? Because they are live and they
Speaker 1: are there there, and so that's one way. On Instagram,
Speaker 1: there's something called scene, So when you go on Instagram
Speaker 1: and you can go into your settings and turn this off.
Speaker 1: But on Messenger, it will tell you when someone saw
Speaker 1: your message. So if you're messaging back and forth, it
Speaker 1: will say scene, you know, and whatever time it was,
Speaker 1: scene just now, and you can turn that off. Now,
Speaker 1: here's what happens when you turn it off, though, Kathy,
Speaker 1: you don't get to see when other people see your stuff.
Speaker 1: So it's kind of a two way street on all
Speaker 1: of these platforms. If you turn off these active indicators,
Speaker 1: then you will not get to see when when people
Speaker 1: are active. On the other end, and they won't get
Speaker 1: to see when you're active, but you won't get to
Speaker 1: see when they're active. So it's a two way street.
Speaker 1: So you can turn these things off. For instance, if
Speaker 1: you go into Instagram and you go into your settings,
Speaker 1: there is an option to you know, in the prime
Speaker 1: iacy to turn off the scene indicator, but it will
Speaker 1: tell you, hey, you know, if you turn this off,
Speaker 1: you're not gonna be able to see when people are on.
Speaker 1: So I don't know the exact way to do it
Speaker 1: right now, I'm trying to look here with the accounts. Oh,
Speaker 1: they changed everything. They changed everything around on Instagram looks
Speaker 1: much more on now. It's all ner meta.
Speaker 5: Wow.
Speaker 1: Okay, so that's one thing you can do. I have
Speaker 1: a feeling if you're on Telegram and I do this
Speaker 1: with my friends on Telegram, it will tell me the
Speaker 1: last time they were active. So for instance, I'm looking
Speaker 1: at my brother right now and they said last scene
Speaker 1: eleven minutes ago, and I have my fellow colleague on
Speaker 1: Telegram and when he gets up in the morning, it'll
Speaker 1: tell me, you know, last scene, just now or just
Speaker 1: logged on, and so you can tell when they're active.
Speaker 1: And then Facebook Messenger will do this. Even there is
Speaker 1: even a little section on on I Message that will
Speaker 1: let you know if someone's active in a weird way,
Speaker 1: so it will tell you they don't tell you if
Speaker 1: they're active, but it'll tell you if they are on
Speaker 1: a silent mode, so you can turn that on or
Speaker 1: off in the settings, and so on I Message, when
Speaker 1: you text someone sometimes it'll say this person has focus
Speaker 1: enabled and they're on silent mode.
Speaker 2: Do you want to break through this? And you can
Speaker 2: do that.
Speaker 1: So by seeing that they're on silent mode is giving
Speaker 1: you some insight into their life. Maybe they're taking a nap,
Speaker 1: maybe they are just trying to stay quiet, whatever, But
Speaker 1: there are things you can do with that. But yeah,
Speaker 1: Kim just texted me Kim our phone screen or extraordinary.
Speaker 1: There's a section on Facebook Messenger that says, see who's active.
Speaker 1: Let people see when you're active, recently active, or currently
Speaker 1: in the same chat. You'll see when they are too.
Speaker 1: And you have the ability to turn that on or off.
Speaker 1: So what I would do, Kathy, is take a close
Speaker 1: look at some of these apps that you're on. If
Speaker 1: you're logged into Facebook, if you're logged into Messenger, if
Speaker 1: you're logged into Instagram, these apps could be giving people
Speaker 1: clues about when you are on and when you're active.
Speaker 1: And most of it is very innocent. It's probably just fine,
Speaker 1: but there could be some reasons why you don't want
Speaker 1: people to have access to that information. So great question,
Speaker 1: Kathy in Las Vegas. Thanks so much for calling in today.
Speaker 2: Appreciate it.
Speaker 1: All right, moving on, let's talk about my photostream. So
Speaker 1: this is a feature that Apple is getting rid of.
Speaker 1: I have a feeling you have not used this feature
Speaker 1: in many, many years. But I'm going to tell you
Speaker 1: about this because you're probably gonna hear about it, and
Speaker 1: you're probably going to see stuff about it, and I
Speaker 1: want you to be informed so that you understand what
Speaker 1: you need to know. The thing you need to know
Speaker 1: about my photostream is that it is very old. Is
Speaker 1: it launched back in twenty eleven. My photostream was a
Speaker 1: freeway to sync pictures between various Apple devices pretty much
Speaker 1: pre iCloud. Now people use iCloud photos. This was something
Speaker 1: that was a little bit more basic. You would take
Speaker 1: a picture on your iPhone and it would show up
Speaker 1: on the my photostream on the iPad or the Mac computer.
Speaker 1: It was just a very simple way to see your
Speaker 1: pictures in all these different places. But it wasn't all
Speaker 1: of your pictures. It was only the last one thousand
Speaker 1: pictures that you took and the last thirty days of
Speaker 1: pictures that you took. So it was just this ongoing
Speaker 1: stream of all the stuff that you snapped on your
Speaker 1: iPhone that you could then use in other places on
Speaker 1: your you know, if you wanted to tweet out a picture,
Speaker 1: it happened to be on your desktop whatever. So this
Speaker 1: worked between the iPhone and the iPad, Apple TV, and Mac.
Speaker 1: So the thing to know about this my photostream it
Speaker 1: did not sync photos in their full resolution. It was
Speaker 1: basically a lower resolution of this file. iCloud Photos is
Speaker 1: what pretty much replaced this. So what Apple is doing
Speaker 1: is they're shutting this my photostream down as of July
Speaker 1: twenty sixth. That's when it's gonna stop working now because
Speaker 1: it holds photos for thirty days it's gonna stop uploading
Speaker 1: any new photos on June twenty sixth.
Speaker 2: Now what do you need to do?
Speaker 1: Here's what I would do if I were you, I
Speaker 1: would go into the photo app on your iPhone. It's
Speaker 1: labeled photos, not Google Photos, the built in photos app,
Speaker 1: and then tap albums and look at your albums and
Speaker 1: see if you have an album called my photostream. And
Speaker 1: if you have an album called my photostream and there
Speaker 1: are some pictures in there, chances are those are backed
Speaker 1: up somewhere else in your iCloud. But if you're wondering
Speaker 1: if they are, if you're worried that they're not anywhere else,
Speaker 1: you can go through there and pick out your most
Speaker 1: important pictures. Tap the share icon in the lower left
Speaker 1: hand corner and say save image. And if you tap
Speaker 1: that on an image, it will save that image to
Speaker 1: your camera roll. It will save it to your iCloud
Speaker 1: photos or your Google Photos wherever you happen to have
Speaker 1: your pictures back then up. But that's what I would do.
Speaker 1: If you don't see an album labeled my photostream, I
Speaker 1: don't think you have anything to worry about because you're
Speaker 1: not using it. I actually had to turn on this
Speaker 1: feature just to test it out to see what it
Speaker 1: was all about. But I have a feeling that you
Speaker 1: have not used this in yours If you are still
Speaker 1: using it, check it out, get those photos out of there,
Speaker 1: and that's what you need to know. You have until
Speaker 1: July twenty sixth to get those photos out of there.
Speaker 1: Chances are, like I said, you're using something else to
Speaker 1: back up your photos, but there could be some reasons
Speaker 1: why you wanted to use this, and maybe you're still
Speaker 1: using it. I've also got on my Instagram. If you
Speaker 1: go to at richon tech on Instagram, there is an
Speaker 1: Instagram reeal that will explain what I just talked about.
Speaker 1: So just look for the reel that says my photostream
Speaker 1: will be shutting down on July twenty sixth. Tap play
Speaker 1: and you can see everything I just mentioned. I explain
Speaker 1: it very clearly. All Right, there you go my photostream now,
Speaker 1: you know, tell your friends. Tell your friends about this
Speaker 1: show too. Just tell him to follow rich on tech
Speaker 1: and they too can share in this great information. All right,
Speaker 1: coming up, we've got much more to the show. I'm
Speaker 1: gonna tell you why some airlines are now charging for
Speaker 1: a printed boarding pass. Plus we've got tech magician Trig
Speaker 1: Watson joining US live. He's going to talk about his
Speaker 1: recent appearance on America's Got Talent and how he incorporates
Speaker 1: tech into his magic show. Plus, we've got time for
Speaker 1: a couple more calls at Triple eight rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four.
Speaker 2: To one zero one. My name is Rich d'miro. You
Speaker 2: are listening to Rich on Tech. Welcome back to Rich
Speaker 2: on Tech.
Speaker 1: Rich DeMuro here talking technology each and every weekend with you.
Speaker 1: Phone number is triple eight rich one O one eight
Speaker 1: eight eight seven four to two, four to one zero one.
Speaker 1: We learned earlier from Rick. He called in and said,
Speaker 1: if you ask your iPhone to dial a number by voice,
Speaker 1: you can just say the number like with the name.
Speaker 1: So I just said earlier call one eight eight eight
Speaker 1: rich one oh one, and it figured out the numbers.
Speaker 1: So that's pretty cool. All right, Let's let's go to
Speaker 1: Dan dan Is in Los Angeles. Dan, you're kicking off.
Speaker 1: Uh well, I would say you're kicking off this hour,
Speaker 1: but we're a couple of minutes into it, so you're not.
Speaker 2: But welcome to the show.
Speaker 5: Thank you.
Speaker 12: I'll try to punt it through the goalpost for you.
Speaker 12: Uh Rich. I'm a Mac guy, but I had gotten
Speaker 12: my wife. She wanted a PC. I got her an
Speaker 12: HP desktop. It's still under warranty. It's about We've had
Speaker 12: about eight months and I'm going I've tried every trick
Speaker 12: I know to get a response. HP just it's terrible.
Speaker 12: They really don't care, and tech people say, no, give up,
Speaker 12: You're gonna have to pay for the repair. It has
Speaker 12: a black screen. It had showed high attempts even when
Speaker 12: it wasn't warmed up and black screen intermittently. I won't
Speaker 12: bore you with the details, but it's impossible. I mean
Speaker 12: I copied some of their key executives and of course
Speaker 12: I end up apparently they've formed out their repairs or
Speaker 12: at least inquiries to the Philippines called a call center.
Speaker 12: And my frustration is after two weeks, I'm just gonna
Speaker 12: have to pay to get this thing.
Speaker 1: No, no, no, no, this is under warranty. Yes sir, no,
Speaker 1: you're not going to pay. I mean, this is a
Speaker 1: problem that they have and people need to know that.
Speaker 1: You know, here's the reason why people like Apple is
Speaker 1: because you have a problem, you bring the computer to
Speaker 1: an Apple store.
Speaker 2: It's in your neighborhood. I was in Japan.
Speaker 1: My MacBook had a problem, and without even thinking, I
Speaker 1: just made an appointment at the Genius Bar, not even wondering, like,
Speaker 1: not even realizing, Wait, do these people speak English in Japan?
Speaker 1: Sure enough, the guy did. I mean, this is this
Speaker 1: is customer service. This is what wins over people, and
Speaker 1: this is why some companies are more professional than others.
Speaker 2: Where did you buy this?
Speaker 12: I think I bought it. I believe I direct directly
Speaker 12: from HP online. They had some special sale or whatever.
Speaker 12: It's a regular PC, you know, it's brand new. I
Speaker 12: got a very good price. It was extremely cheap.
Speaker 2: Yeah, but that doesn't mean that it shouldn't work.
Speaker 12: Exactly, and it did work. And I'm quite good at
Speaker 12: getting responses from corporation and I totally failed on this.
Speaker 12: I mean it's it's two and a half weeks now,
Speaker 12: excuse me. And I've tried every trick. I know. Maybe
Speaker 12: you have a solution, because they already owe me ninety
Speaker 12: five bucks because I ended up having my local tech
Speaker 12: guy checked the software on it without touching the interior
Speaker 12: with the hardware, and he tweaked a couple of things,
Speaker 12: but it's still ended up permittently having a high tempt
Speaker 12: notice black screed, even though the machine wasn't really warmed up.
Speaker 1: Well, here's what I would do. So I think you
Speaker 1: deserve a new computer. You deserve a replacement, and I
Speaker 1: think that's what you have to get from them. So
Speaker 1: what I would do is number one, get on the phone.
Speaker 1: And I'm sure you've done this, but I would keep
Speaker 1: on the phone until you get someone that can actually
Speaker 1: help you. So I'm sure you're getting the run around
Speaker 1: when you call them and they're just transferring you and
Speaker 1: this and email and we'll get back to you. But
Speaker 1: I would keep what's called escalating the service call until
Speaker 1: someone gets on the phone that can actually help you.
Speaker 1: I had this same kind of issue with an airline
Speaker 1: over the holidays, and I called in about three times
Speaker 1: and I kept just saying, please give me someone that
Speaker 1: can escalate this, and of course they fight you and
Speaker 1: they say no, until I found someone and they become
Speaker 1: like this golden kind of like key to the city,
Speaker 1: and this person could do anything. There is someone at
Speaker 1: HP that can help you. It's a matter of all
Speaker 1: these gatekeepers that are trying to keep them away from you,
Speaker 1: so I would do that. Number one, keep on it.
Speaker 1: Number two, send me an email, and I am going
Speaker 1: to do what I can do to get some help
Speaker 1: and inquire because I think that people, you know, this
Speaker 1: goes into people's purchasing habits whether they should buy an
Speaker 1: HP machine. If you can't get service on something that
Speaker 1: has a year warranty and isn't working out of the gate,
Speaker 1: that's not very good.
Speaker 12: Absolutely, that is why I call import.
Speaker 5: You know, I.
Speaker 12: Haven't run into this before. I've gotten responses. A lot
Speaker 12: of companies obviously use call centers in the Philippines are India.
Speaker 12: I did get a response and a escalation department, and
Speaker 12: the guy lied. He said he had tried to call me,
Speaker 12: you know, he sent me a lengthy note that and
Speaker 12: he it's impossible to get through. I'll try some more
Speaker 12: and I appreciate your words of wisdom, and I'll put
Speaker 12: an email together for you with the brief female with
Speaker 12: the details.
Speaker 1: Yeah, do that, send the brief email hello at richon
Speaker 1: tech dot TV, and I'll see what I can do
Speaker 1: offline to you know, help you with this. But I
Speaker 1: think that it's it's important that people understand when you
Speaker 1: buy something, you should be able to get service and support.
Speaker 1: And you know, HP is a big company, they sell
Speaker 1: a lot of computers. I'm sure this is a misunderstanding,
Speaker 1: and I think that it's just a matter of reaching
Speaker 1: the right person that truly wants to help you with
Speaker 1: this issue. But no matter how much this computer cost,
Speaker 1: if it costs you a little bit, it costs them
Speaker 1: even less to make it. So it's not that big
Speaker 1: of a deal for them to either repair this thing
Speaker 1: or give you a new one. And hopefully, Dan, we
Speaker 1: will be able to get you some help on this.
Speaker 1: But that's something to keep in mind where you purchase things,
Speaker 1: so you know, sometimes it does pay to stick to
Speaker 1: some bigger retailers when you buy things. And also, no
Speaker 1: matter what I purchase, I always check the return policy
Speaker 1: and the warranty Before you buy something that costs you're
Speaker 1: pretty much going to be guaranteed support no matter what
Speaker 1: Online it can vary, so be sure to check those
Speaker 1: return and coverage warranties no matter where you purchase something.
Speaker 1: Thanks for the call, Dan, you're listening to rich on Tech.
Speaker 1: Coming up next, we got Trig Watson, tech magician. Welcome
Speaker 1: back to rich on Tech. Rich DeMuro here talking technology
Speaker 1: with you. And as you've noticed on this show, it's
Speaker 1: not all just like nerdy tech talk. It's the tech lifestyle.
Speaker 1: I mean, I'm just a tech person that enjoys a
Speaker 1: lot of different stuff movies, music, magic, and my next
Speaker 1: guest is all about that. Trig Watson is a tech magician.
Speaker 1: He'll explain what that means. But he was recently on
Speaker 1: America's Got Talent and I don't want to spoil anything,
Speaker 1: but it already aired. He got four goes from the judges. Trig,
Speaker 1: welcome to the show.
Speaker 11: Thanks so much, Rich, appreciate you having me.
Speaker 2: What do they call it?
Speaker 6: Four?
Speaker 2: What are they call it?
Speaker 11: Four?
Speaker 2: OK's?
Speaker 11: I like four ghos? Four acceptables?
Speaker 2: No, four yeses, four yeses? That's right?
Speaker 1: Well you made up the what did you make up?
Speaker 1: You made up a word during the show, right, yeah, Well, you.
Speaker 11: Know, I had a little bit of an ad lib
Speaker 11: happy accident at the end.
Speaker 10: I got how he gave me a yes, and then
Speaker 10: Heidi gave me a yes, and then Sophia gave me
Speaker 10: a yes. And then Simon looked at me and said,
Speaker 10: you're a magician. You should be able to tell me
Speaker 10: what am I gonna say? And I don't know what
Speaker 10: came over me, but I just said abraca yes because
Speaker 10: it felt cheesy and corny and right.
Speaker 11: All at the same time. And now I have a
Speaker 11: feeling that catchphrase might come back to haunt me. No,
Speaker 11: maybe I need Arica yes T shirts.
Speaker 1: Yeah, you're gonna have merch with Abraca yes on it
Speaker 1: all right. So, Trigg, we have done a story before.
Speaker 1: We did a story for KTLA couple of years back,
Speaker 1: and so I kind of know, you know what you're
Speaker 1: all about. But explain what a tech magician is, Like,
Speaker 1: what do you how do you incorporate technology into your act?
Speaker 10: Yeah, well, you know, it's a little bit of an
Speaker 10: invented job description.
Speaker 11: I sort of created the job and then applied for it. Basically,
Speaker 11: I use magic to explore the future. So I explore
Speaker 11: all the.
Speaker 10: Technology that's out there and try to find ways to
Speaker 10: creatively combine it with my background as a magician. And
Speaker 10: the result is usually, you know, creating this fusion of
Speaker 10: you know, the latest technology along with you know, my
Speaker 10: sleight of hand and magic skills together to kind of try.
Speaker 11: To make the modern world feel like magic again.
Speaker 10: Because I think we get a little desensitized to it
Speaker 10: as amazing as it is, we start taking it for granted.
Speaker 1: Well, so what kind of got you into that world,
Speaker 1: do you said? And I didn't know this when I
Speaker 1: first interviewed you. I didn't realize that you had a
Speaker 1: background in technology, like you worked in the tech world.
Speaker 9: Yeah.
Speaker 10: So I worked as a technology analyst and consultant for
Speaker 10: a big tech, big for consulting firm in the corporate
Speaker 10: world before I went full time with magic. I've been performing,
Speaker 10: I mean, if you can call it professionally, doing little kids'
Speaker 10: birthday parties. Getting hired when I was like eight years old,
Speaker 10: beform for six year olds at a before birthday cake.
Speaker 10: You know, that's really when my my, my magic career began.
Speaker 10: But I mean I think so, I think that's a
Speaker 10: pretty universal story for magicians, for sure. But no, you know,
Speaker 10: I had a pretty conventional path. You know.
Speaker 11: I took a while to accept that this crazy magic
Speaker 11: you know career.
Speaker 6: Was for me.
Speaker 11: I played everything pretty by the book. I went, you know,
Speaker 11: it was a good student, went to college on scholarship.
Speaker 10: And and there was just a certain part of me
Speaker 10: that just wanted to know what it would be like
Speaker 10: to have a quote unquote normal job for a little while,
Speaker 10: so I figured I'd do my backup first and if
Speaker 10: I had the guts to say no to the salary,
Speaker 10: you know, after that, then I knew magic would be
Speaker 10: right for me. So it ended up working out though,
Speaker 10: because you know, my job was basically to help large companies,
Speaker 10: you know, on on teams use technology to solve their
Speaker 10: biggest problems.
Speaker 11: So, you know, I got an insight into.
Speaker 10: How, you know, really the magic that technology can have
Speaker 10: on making people's jobs easier. It could also make people's
Speaker 10: jobs harder, but it's best. It can also make people's
Speaker 10: jobs easier.
Speaker 2: It can also be very frustrating for people.
Speaker 11: Yeah, but it can be you.
Speaker 10: Know, I think a lot of people are kind of
Speaker 10: afraid of you know, obviously change is scary, and you know,
Speaker 10: I think especially with you know, the talk about AI
Speaker 10: and you know, there's a lot of fear I think
Speaker 10: about tech. And my hope is that at least for
Speaker 10: thirty minutes to an hour when you come to my show,
Speaker 10: that you also get to see, you get a little
Speaker 10: bit of a tech optimists perspective, and you get to
Speaker 10: also see how how it can really I think as
Speaker 10: spark people's imaginations too.
Speaker 1: Now, you've been on TV shows before, but this was
Speaker 1: probably the biggest appearance that you've done.
Speaker 10: Correct, without question, this is certainly the biggest, the biggest
Speaker 10: opportunity for me that I've had. You know, it's just
Speaker 10: a whole nother scale, you know, I've I've performed on
Speaker 10: other shows. Is that you know, America's got talent.
Speaker 11: Really feels like not only you know.
Speaker 10: The country stage, but also the world stage. And what
Speaker 10: a treat to be able to share, you know, bring
Speaker 10: my ideas to life, you know, on that on that level.
Speaker 1: So the act that you did was pretty much based
Speaker 1: on flipping through Instagram and whatever you saw on the
Speaker 1: Instagram sort of came to life, whether it was someone
Speaker 1: pouring orange juice in the Instagram reel and then you'd
Speaker 1: be pouring it through the screen into a real cup.
Speaker 2: Stuff like that.
Speaker 1: Just to give you an idea, paint a picture since
Speaker 1: we can't really see your magic on the radio here.
Speaker 2: But what was sort of the reaction to that and
Speaker 2: how did you feel you did on the show?
Speaker 10: Oh, overall, I'm really happy with you know, how it went.
Speaker 10: You know, I've gotten overwhelmingly really positive responses from people.
Speaker 10: You know, I'd say the harshest criticism that I've got
Speaker 10: is from my own self, because you know, as as artists' performers,
Speaker 10: you know, we're always hyper self critical, and you know,
Speaker 10: the challenge with what I do is often you know,
Speaker 10: I'm jumping on technology that may not be fully well
Speaker 10: established yet maybe it hasn't been used in the performing
Speaker 10: arts in a way that I'm doing.
Speaker 6: So, you know, I.
Speaker 10: Created that act between in the span of a few weeks.
Speaker 10: To be completely honest with you, you know, it was
Speaker 10: some new tech that I've been exploring and you know,
Speaker 10: thought that had a lot of potential to be used
Speaker 10: in a magical way. But I basically shared a very
Speaker 10: early concept with you know, some casting producers with AGT
Speaker 10: and they were excited enough to want to see the act,
Speaker 10: and I thought.
Speaker 11: Oh, no, what have I done?
Speaker 10: You know, So I worked really hard for a crazy,
Speaker 10: you know, a crazy month trying to basically take what
Speaker 10: was a cool concept and didn't really have a plot
Speaker 10: or a story, and figure out how to turn it
Speaker 10: into something that would resonate with people. You know, because
Speaker 10: at the end of the day, if you're a magician,
Speaker 10: just giving people a puzzle or showing them a cool gadget.
Speaker 10: You're not really you're not really capturing I think the
Speaker 10: potential of what magic can do. So a good friend
Speaker 10: of mine, you know, just sort of off the cuffs.
Speaker 10: Why why do you like split through social media videos?
Speaker 10: You know that would make more sense flip through TikTok
Speaker 10: and I thought, oh that's interesting. But of course that
Speaker 10: through a wrench and everything I was planning, because that
Speaker 10: meant that I had to suddenly make the TV screen
Speaker 10: vertical to look like a phone screen, and it was
Speaker 10: presented a whole bunch of other you know, creative challenges.
Speaker 10: But you know, I'm just over the wall, just really
Speaker 10: proud that I was able to get it out and
Speaker 10: really cool to see that it resonated with people.
Speaker 1: So in your act, you've used zoom, you obviously use
Speaker 1: the iPhone. You've you've actually made like mechanical tricks that
Speaker 1: also kind of take advantage of some things that you
Speaker 1: showed me when I was doing the story with you.
Speaker 1: What other types of technology, like, what are you looking
Speaker 1: to incorporate into your shows?
Speaker 11: Well, you can probably guess.
Speaker 10: I mean if you look around, you know, I feel like,
Speaker 10: as my my job is to look around at what's
Speaker 10: you know, what people are talking about, what the what
Speaker 10: the global conversation is, and then find ways to playfully
Speaker 10: explore it in my show. So you know, I'm already
Speaker 10: thinking about, you know, what is the chat cheep each
Speaker 10: magic trick going to be in my show?
Speaker 5: Yeah?
Speaker 10: Uh, you know, what what am I going to do
Speaker 10: when I have a human eyed robot on? What if
Speaker 10: I have an audience member that's a robot? What that's
Speaker 10: what's that going to be like? You know, those are
Speaker 10: the questions I sort of asked myself. So you know,
Speaker 10: I think what's what's fun about sort of the chosen
Speaker 10: lane that I play in creatively is that I don't
Speaker 10: really have to do a lot of like out there
Speaker 10: brainstorming trying to come up with what topics am I
Speaker 10: going to explore. My job is just to watch the
Speaker 10: news and read the newspaper and see what are people
Speaker 10: talking about, what's you know, what's developing out there, and
Speaker 10: try to get ahead of it so that I can
Speaker 10: turn it into something fun.
Speaker 1: What about something like an electric car trick? You know,
Speaker 1: because like there's you know, evs are so big, like
Speaker 1: some sort of electric car like almost like a night rider.
Speaker 2: There's something there. I'm not. I'm not producing your show.
Speaker 2: I'll just give you ideas.
Speaker 6: I love it.
Speaker 11: Keep them coming, I'll add them to the list.
Speaker 1: So last time I met you, last time I was
Speaker 1: with you, you were head and off to somewhere. You
Speaker 1: have like a just a suitcase that's always packed. You're
Speaker 1: always going somewhere. So where are you doing your shows lately?
Speaker 9: Yeah?
Speaker 10: Well, you know, I actually I'm boarding a cruise ship
Speaker 10: tonight to perform on a region cruise going. I'm boarding
Speaker 10: the ship in Halifax, Nova, Scotia and sailing down to Montreal.
Speaker 10: And as you might imagine, you know, performing on a
Speaker 10: cruise ship is great fun. But with someone like me,
Speaker 10: I have to get very creative because you know, my
Speaker 10: audience members don't necessarily have cell phone service.
Speaker 11: You know, I'm used in my show.
Speaker 10: I I'm very interactive, you know, I incorporate people's phones
Speaker 10: and internet.
Speaker 11: And access to Wi Fi.
Speaker 10: So I have to I've done some pretty uh you know,
Speaker 10: behind the scenes Rube Goldberg sort of solutions to to
Speaker 10: try and get what I do on stage. Working on
Speaker 10: a ship where you know, we're a little bit more
Speaker 10: offline than.
Speaker 1: Normal, that's a very exciting trig So what's next with
Speaker 1: America's Got Talent quickly.
Speaker 2: We will only have it like a minute here.
Speaker 11: Yeah, you know, I wish I knew, you know. I'm
Speaker 11: now waiting on.
Speaker 10: The judges to go through a judge cuts round and
Speaker 10: decide whether they want to put me through to the
Speaker 10: live shows, which I won't know until June, at end
Speaker 10: of June.
Speaker 11: Fortunately, or you know, for what it is. It is,
Speaker 11: what it is.
Speaker 10: I can't afford to wait till lend of June to
Speaker 10: start preparing what I'm going to do in the next round,
Speaker 10: so I intend on making sure that I am prepared,
Speaker 10: you know, for the opportunity if it presents itself.
Speaker 1: All right, very exciting, Trig. How can folks follow you?
Speaker 1: What's the best way to follow you?
Speaker 10: I am on all the all the channels, all the
Speaker 10: usual channels, Facebook, Instagram, YouTube, etc.
Speaker 11: At Trig Watson, that's t R I GG Watson w
Speaker 11: A T S O N.
Speaker 1: All right, very cool, and I'll put the link on
Speaker 1: the website where they can watch your performance on America's
Speaker 1: Got Talent and follow him on a Facebook and Instagram.
Speaker 1: It's really fun. So Trig, good luck with everything. We'll
Speaker 1: see in Vegas someday.
Speaker 11: I assure it, looking forward to it.
Speaker 2: Thanks for doing me today.
Speaker 1: All right, coming up, Oh my gosh, we are closing
Speaker 1: out the show. Your favorite segment, the feedback segment coming
Speaker 1: up next. Plus I'm gonna explain the airlines that are
Speaker 1: now charging for a boarding pass. You better have your
Speaker 1: mobile boarding pass ready, don't print it at the airport.
Speaker 2: It might cost you.
Speaker 1: That's coming up, plus your feedback. Rich On Tech here
Speaker 1: be right back with you. Welcome back to rich On Tech.
Speaker 1: Rich DeMuro closing out our number three with what has
Speaker 1: become your favorite segment, the feedback segment. Before we get
Speaker 1: to your feedback, I gotta tell you about this. You
Speaker 1: better print out your boarding pass at home if you're
Speaker 1: not using your phone now. I recommend using your phone.
Speaker 1: But I'm totally fine with the printed boarding pass. I
Speaker 1: think that some techies are all about you know, you
Speaker 1: got to have everything on your phone. I think you're
Speaker 1: just fine. If you like the printed boarding pass, that's fine.
Speaker 1: It's easy, it's simple. You know it's going to work.
Speaker 1: You don't have to be fumbling with your phone. Many
Speaker 1: people have switched to the mobile boarding pass, which is great,
Speaker 1: but if you like to print it, it's fine, just
Speaker 1: make sure you print it out at home. The problem
Speaker 1: is not everyone has a printer anymore at home, so
Speaker 1: you may have to print it at work, but you
Speaker 1: probably don't want them knowing where you're going, especially when
Speaker 1: you're taking a day off and it's a quote unquote
Speaker 1: unplanned and you may have to call in.
Speaker 2: Not that anyone does that, but you know what I mean.
Speaker 1: Wall Street Journal talks about a couple of airlines that
Speaker 1: are actually putting a new fee unprinted boarding passes.
Speaker 2: So let's see here. Alaska Airlines.
Speaker 1: They're not charging for the printed boarding pass, but it
Speaker 1: might be tough to print the boarding pass at the
Speaker 1: airport because they are overhauling their check in lobbies at
Speaker 1: one hundred and fifteen airports. They're removing those self service
Speaker 1: kiosk where you can print out your boarding pass, and
Speaker 1: they're replacing them with iPads that only print luggage tags. Now,
Speaker 1: they say that the customer service agent can still print
Speaker 1: you one at no charge, but of course you may
Speaker 1: have to wait in line for that. Low cost carriers
Speaker 1: are of course nickel and diming for this. If you
Speaker 1: ever go on Google flights and you find a really
Speaker 1: cheap flight and then all of a sudden you add
Speaker 1: in the baggage fee, it could be like one hundred
Speaker 1: extra bucks. These low cost carriers are great if you
Speaker 1: just want to get somewhere cheap, but if you start
Speaker 1: looking at the fees, they can add up. Breeze Airways
Speaker 1: charging three dollars to print a boarding pass, Allegiant Air
Speaker 1: charges five dollars unless you're current or retired military, and
Speaker 1: Spirit and Frontier can charge as much as twenty five
Speaker 1: dollars if a customer service rep has to print you
Speaker 1: a boarding pass. So the bottom line, print your boarding
Speaker 1: pass before you get to the airport, or use the
Speaker 1: boarding pass online if you're worried about connectivity at the airport,
Speaker 1: if you download your boarding pass to something like wallet
Speaker 1: on or Google Wallet on Android, or Apple Pay on
Speaker 1: Apple or Apple Wallet, those work without a connectivity so
Speaker 1: once you have that in that wallet, it should be fine. Now,
Speaker 1: some people, especially myself, when I go on like an
Speaker 1: international trip, I'll often print out the boarding pass because
Speaker 1: I just don't want to have any issues with connectivity.
Speaker 1: And most of the time, like I said, it will work.
Speaker 1: But sometimes it just feels good to hold that paper
Speaker 1: boarding pass. And some people like him as souvenirs as well.
Speaker 1: All right, let's get to your feedback section. So this
Speaker 1: is interesting. We have so much feedback that was done
Speaker 1: live during the show. Tim says, Hey, Rich, your show
Speaker 1: is great. Prior I heard a promo where you're talking
Speaker 1: about some Apple service being discontinued. This brings up something
Speaker 1: I've been putting off. I have some pictures I put
Speaker 1: on the cloud when I had iPhones in the early
Speaker 1: two thousands, maybe up to twenty twelve. I have since
Speaker 1: switched to Android. How can I recover what I stored
Speaker 1: in the cloud with Apple. I first heard about you
Speaker 1: from my mom, who's eighty one and sees you on KTLA.
Speaker 1: Tim go to iCloud dot com, log in with your
Speaker 1: Apple ID, and you can download anything that you have
Speaker 1: stored in there. That should do it for you. Thanks
Speaker 1: for listening. I'm glad that mom clued you into me.
Speaker 1: That's awesome. Christina says, I'm interested in receiving your newsletters.
Speaker 1: Thank you, Thank you. Just go to Rich on tech
Speaker 1: dot tv look for the newsletter. Judy says, when I'm
Speaker 1: handling my iPhone, I sometimes inadvertently make it think I
Speaker 1: want to change the layout of the home screen. Because
Speaker 1: the apps start to wiggle, I might be afraid to
Speaker 1: delete something or scramble my layout by accident. Is there
Speaker 1: a setting I can change to make this less likely
Speaker 1: to happen, not that I know of. There may be
Speaker 1: a setting an accessibility to lock down the iPhone screen.
Speaker 1: I know there's something called guided access that's not gonna work,
Speaker 1: but there may be a setting. But as far as
Speaker 1: I know, only androids allow you to lock down the
Speaker 1: home screen, specifically Samsung's I know do, and there's some
Speaker 1: third party launchers. But on the iPhone, I think you
Speaker 1: just have to watch out for that wig Old Judy
Speaker 1: sometimes just make myself laugh. Joe says, First off, I
Speaker 1: love the show. Check out the gab watch and phones.
Speaker 1: Good for kids and teens, but also a cheaper life
Speaker 1: alert for seniors. And it's a watch. It doesn't look
Speaker 1: that bad. Thanks Joe, great advice. Gab watches and phones
Speaker 1: are excellent. I've done stories on them before, so good
Speaker 1: suggestion there. Michelle says, Rich a big thank you for
Speaker 1: helping Dan. Way to go, Rich, no need to reply.
Speaker 1: Oh well, I won't reply, but I'll mention it on air.
Speaker 1: Dan was the one with HP I didn't really help
Speaker 1: them just yet. I just gave some general advice, but
Speaker 1: I am known for helping folks get the solutions they
Speaker 1: need from time to time. Andrew says, Hey, what's a
Speaker 1: pound symbol hashtag? Nope, pound sign, nope, octothorpe.
Speaker 2: There you go.
Speaker 1: In old world Europe, villages were laid out in this
Speaker 1: pattern to make them more defensible. Wow, there you go.
Speaker 1: We learned some the new every day. By the way,
Speaker 1: he said, Dan's call with the HP problem sounds like
Speaker 1: there's no thermal paste between the CPU and the heat sinc.
Speaker 2: When it was factor assembled.
Speaker 1: They didn't peel the protective plastic covering the thermal paste,
Speaker 1: putting the heat sync down in the CPU. Otherwise that's
Speaker 1: under warranty. The CPU's probably been damaged from running to Andrew,
Speaker 1: can you run the show when I'm not here?
Speaker 2: Thank you for that.
Speaker 1: And finally, let's see here we have Joyce. She says,
Speaker 1: thanks for all that you do to keep us informed.
Speaker 1: I'm finding myself speaking more on webinars will help me
Speaker 1: suggest a few simple teleprompters for use at home. Air
Speaker 1: is a must see movie, Joyce, Joyce. My favorite prompter
Speaker 1: is called prompt Smart p R O mpt s, m
Speaker 1: A r T dot com, promptsmart dot com. It's available
Speaker 1: for iOS and Android, and finally, oh two more here
Speaker 1: we got Becky. She says, just want to say thank
Speaker 1: you for the Villo recommendation.
Speaker 2: I bought it. Set up was easy, it's working great.
Speaker 2: A great day. See you on the radio.
Speaker 1: And Laurence says, awesome show on Saturday. This was with
Speaker 1: my son Parker. When you lay your head down to
Speaker 1: sleep at night, take a deep breath and realize you're
Speaker 1: doing a great job as you bring great things to
Speaker 1: thousands of people. I wish you and your son all
Speaker 1: the success in the world. Stay safe out there. Thank
Speaker 1: you again. I hope you have a great Memorial Day. Well,
Speaker 1: thank you, Lawrence, and I hope to bring my great
Speaker 1: stuff to hundreds of thousands of people, if not millions
Speaker 1: as well. Thanks so much for listening today. That is
Speaker 1: going to do it for this show again. This was
Speaker 1: episode number twenty two. If you want to check out
Speaker 1: the show notes at richontech dot tv next week, I'll
Speaker 1: have everything that happened at Apple's big event, plus my
Speaker 1: hands on impression with any new software. You can find
Speaker 1: me on social media at rich on tech. My name
Speaker 1: is rich Dmiro. Thanks so much for listening. There are
Speaker 1: so many ways you can spend your time. I do
Speaker 1: appreciate you spending it right here with me. I'll talk
Speaker 1: to you real soon.
Speaker 2: Bye bye,