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Speaker 1: Why you shouldn't store a bunch of money in those

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Speaker 1: cash apps, what Ring did wrong and how they're moving forward,

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Speaker 1: and why you might want to print your boarding pass

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Speaker 1: or use your phone before you leave home. Plus your

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Speaker 1: tech questions answered. What's going on. I'm Rich Demiro and

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Speaker 1: this is rich on Tech, the show where I talk

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Speaker 1: about the tech stuff I think you should know about.

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Speaker 1: It's also the place where I answer your questions about technology.

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Speaker 2: I'm the tech.

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Speaker 1: Reporter at KTLA Channel five in Los Angeles. Welcome to

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Speaker 1: the show. Let's check the notes here. This is show

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Speaker 1: number twenty two. If this show is a baby, it

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Speaker 1: would still be in diapers. Oh, I remember that that

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Speaker 1: journey woo. That seems like forever ago for me. My

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Speaker 1: kids are now eight and eleven, so that was a

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Speaker 1: while back. Phone lines are open at triple eight Rich

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Speaker 1: one oh one. That's eight eight eight seven four to

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Speaker 1: two four one zero one. Give me a call if

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Speaker 1: you have a question about technology. If you're shy, maybe

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Speaker 1: you don't feel like calling me. Email is also open.

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Speaker 1: You can send it to hello at richontech dot TV. Well,

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Speaker 1: if you listen to this show a lot, you know

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Speaker 1: I've really been into my movies lately. So my wife, actually,

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Speaker 1: she's heard me talk about these movies so much that

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Speaker 1: I'm seeing she made me sign her up for that

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Speaker 1: like unlimited AMC pass, so now we both have it,

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Speaker 1: and we went to the movies last night. One movie

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Speaker 1: I did not get to see in the theater, but

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Speaker 1: I did watch it at home and it was excellent, excellent, excellent.

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Speaker 1: You have to watch this movie. Do not waste another

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Speaker 1: minute of your life without seeing the movie.

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Speaker 2: Air.

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Speaker 1: This is the story of how and this really has

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Speaker 1: nothing to do with tech. It was just so phenomenal.

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Speaker 1: This is the story of how Air Jordan's came to

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Speaker 1: be through Nike. And you might I'd say, Rich, I'm

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Speaker 1: not into sports, Rich, I don't care about Nike. Rich,

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Speaker 1: I don't watch movies. I don't care what the excuses

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Speaker 1: stream this movie. It was in the theaters. It is

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Speaker 1: on Amazon Prime, so if you have a Prime membership,

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Speaker 1: it is free. It is inspiring, it's fun, it's nostalgic,

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Speaker 1: it's a great story, and it forever changed the landscape

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Speaker 1: of sports marketing. And again, you don't have to be

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Speaker 1: in sports to enjoy this movie. It was just so good.

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Speaker 1: Talk about a sleeper hit because I was telling people

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Speaker 1: at work, did you see it?

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Speaker 2: Did you see it?

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Speaker 1: And some people saw it, some people didn't. I don't

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Speaker 1: think the marketing around it was all that great. And

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Speaker 1: as I sit and watch these movies on these streaming services,

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Speaker 1: it amazes me that Amazon is making movies right. I mean,

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Speaker 1: this was on Amazon Prime. How strange is it that Amazon,

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Speaker 1: the company that has these trucks all over the country

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Speaker 1: delivering products to people's homes, is in so many different businesses,

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Speaker 1: as is Apple, as is Google.

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Speaker 2: It's the same thing.

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Speaker 1: When I watch an Apple show, I sort of just

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Speaker 1: assume every product in the show is going to be

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Speaker 1: Apple or Apple based or somehow an ad for Apple.

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Speaker 1: And a little fun fact, the guy who runs Apple TV.

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Speaker 1: I actually intern for him back in the day. It

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Speaker 1: was one of my first internships ever, and I guess

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Speaker 1: he did pretty well. I'm here, he's there. I'll never

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Speaker 1: forget that we were with this show. Oh gosh, this

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Speaker 1: is really dating me. The show that was popular when

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Speaker 1: when I was an intern at Columbia TriStar which is

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Speaker 1: now where the Amazon studios are, was Dawson's Creek, and

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Speaker 1: so I would watch the dailies they call him and

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Speaker 1: the dailies. If you're in LA, it's like every day

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Speaker 1: they would send back all the video that they shot

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Speaker 1: that day, so the powers that be could watch, like

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Speaker 1: how things are going. And so I'd sit there and

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Speaker 1: watch the dailies of Pace and what was his name, Dawson?

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Speaker 1: I guess right, it was Dawson's Creek. Let's see what

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Speaker 1: else is happening in my world today. Dog sitting. We've

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Speaker 1: been dog sitting for the past week. My kids have

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Speaker 1: wanted a dog forever and they finally got one, only

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Speaker 1: for a week because the friends are off somewhere, and

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Speaker 1: I was a little hesitant, but I said, you know what,

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Speaker 1: let's just do it. We'll teach the kids a good lesson.

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Speaker 1: And now, of course this dog has been fantastic, by

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Speaker 1: the way, but now my kids want me to sign

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Speaker 1: up for this Rover, which is like this. You know,

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Speaker 1: it's kind of like Airbnb for dogs, and you sign

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Speaker 1: up and you're a host and people just drop their

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Speaker 1: dogs off to your house and you watch them and

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Speaker 1: I'm looking and it's like, you know, you might make

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Speaker 1: like fifty sixty bucks a night, depending on you know,

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Speaker 1: how if you have like a nice bed for this dog.

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Speaker 2: I don't know. I'm kind of into it.

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Speaker 1: I feeling like it's some nice extra cash and it

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Speaker 1: teaches the kids and it's all. It's brought us together

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Speaker 1: as a family because we've had to walk around every night,

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Speaker 1: like every night after dinner. It's I gotta take the

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Speaker 1: dog on a walk, and the kids are like, sure.

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Speaker 2: I want to walk them. I want to walk them.

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Speaker 2: That's good news to me as a parent.

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Speaker 1: We got the Apple event coming up next week, so

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Speaker 1: this is a huge this it could be potentially huge

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Speaker 1: and transformative. Apple event next week expected to unveil a

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Speaker 1: virtual reality or augmented reality headset. Many have tried this

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Speaker 1: in the past. No one has succeeded in a huge way.

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Speaker 1: Although we'll talk in a little bit about what's in

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Speaker 1: the market right now and what's coming soon, but you know,

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Speaker 1: it's Apple, and when Apple does something, they somehow move

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Speaker 1: mountains and they establish new standards. And that's probably what's

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Speaker 1: gonna happen next week. So I'll be up there in Kuopertino.

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Speaker 1: It's happening on Monday morning, and I can't go into

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Speaker 1: too many details because I'm under so many like restrictions

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Speaker 1: they call them NDAs where you can't really talk about

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Speaker 1: what you know. But with Apple everything is secretive, and

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Speaker 1: so even how they tell you what you're gonna do,

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Speaker 1: they can't even tell you where you're gonna be at

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Speaker 1: a certain time because that gives them, that gives you

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Speaker 1: too much information. So all I know is that I

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Speaker 1: will be up there for a couple of days and

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Speaker 1: that's it, and it's the rest is a surprise. But

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Speaker 1: I assume we will see some new hardware, definitely new software.

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Speaker 1: We're going to find out what the next version of

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Speaker 1: iOS is going to do, with the next version of

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Speaker 1: the iPad operating system is going to do. They give

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Speaker 1: us all the new features that are coming out, so

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Speaker 1: that'll be exciting. And that's not all. In the next

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Speaker 1: couple of months. This is the slide into the holidays.

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Speaker 1: We've got a Samsung event coming up rumored. Of course,

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Speaker 1: all this is rumored, but it kind of happens every

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Speaker 1: year like clockwork. And the rumor is this Samsung event

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Speaker 1: is going to be in South Korea this year.

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Speaker 2: Usually they do their.

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Speaker 1: Events in New York or San Francisco, but word on

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Speaker 1: the street is that they may be going home to

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Speaker 1: do this one. Now of course, you know I want

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Speaker 1: to go there. So that's happening supposedly later this summer.

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Speaker 1: One plus, they've got a foldable phone supposedly they're launching.

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Speaker 1: That'll be interesting. Then we've got Apple again for the

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Speaker 1: new iPhones iPhone fifteen later in the year, that usually

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Speaker 1: happened September. And then we've got Google with their new

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Speaker 1: Pixel phones that usually happens in October. And then that

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Speaker 1: brings us into the tech slide, into the holidays, where

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Speaker 1: we have to decide what's worth buying, what's not worth buying.

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Speaker 1: And then, by the way, there might be another Amazon

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Speaker 1: Prime Day in the middle of all that. So needless

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Speaker 1: to say, I've got my work cut out for me

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Speaker 1: in the next couple of months through the holidays, because

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Speaker 1: there are going to be so many great products coming out,

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Speaker 1: so many things to talk about, and so many foldable phones.

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Speaker 2: It's so wild how foldable is now a thing.

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Speaker 1: One other thing I was doing before I came to

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Speaker 1: the show is backing up my backup of my photos.

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Speaker 1: I know there's nothing sexy about doing backups, but let

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Speaker 1: me tell you, I just have to remind you every

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Speaker 1: so often. Please, if you have stuff in the Cloud,

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Speaker 1: back your stuff up, back that photo up, because you

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Speaker 1: don't want these things to go away. I'm telling you

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Speaker 1: I've got I did it this morning. I did to

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Speaker 1: take out a Google takeout of my photos in Google Photos.

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Speaker 1: I'm not leaving Google Photos, but I just want a

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Speaker 1: physical copy of them on a drive that's not Googles.

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Speaker 1: I don't think Google's going away anytime soon, but you know,

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Speaker 1: it's just peace and assurance that my photos are in

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Speaker 1: a couple of different places, so I've got them backed up.

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Speaker 1: If you have Amazon Prime, you can back up your

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Speaker 1: photos for free, unlimited, as long as you keep paying

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Speaker 1: for that.

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Speaker 2: So that's a good way.

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Speaker 1: Just put that on your phone, open it up every

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Speaker 1: once in a while, let your photos back up to

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Speaker 1: Amazon Photos. You don't even have to use the service.

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Speaker 1: Just let your photos go there, so that way you

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Speaker 1: know you don't lose them, just you don't have to

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Speaker 1: think about it. It's just free if you have Amazon Prime,

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Speaker 1: so do that. Otherwise, if you're using iCloud or using

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Speaker 1: Google Photos or any other photo storage online. At some

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Speaker 1: point during the year, you only really have to do

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Speaker 1: this once a year. You could do it more if

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Speaker 1: you want, but just download all those photos and back

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Speaker 1: them up, and it's a big process. So for me personally,

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Speaker 1: like I said, I got three point five perabytes? Did

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Speaker 1: I say gigabytes earlier? Three point five terabytes? Now how

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Speaker 1: long it takes to download that? It's seventy one individual

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Speaker 1: files of fifty gigabytes each. Believe me, that is not

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Speaker 1: something I feel like doing on my weekend, but yet

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Speaker 1: here I found myself doing it on the weekend. Because

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Speaker 1: you want to have that backup, so please do that,

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Speaker 1: all right, that's my reminder, that's my preach. Coming up

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Speaker 1: on the show, We've got a lot to talk about.

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Speaker 1: I'm going to talk about the latest government warning about

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Speaker 1: why you shouldn't store a bunch of money in those

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Speaker 1: cash apps, you know, those payment apps that you use

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Speaker 1: that we love.

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Speaker 2: We've got some.

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Speaker 1: Great guests this week. Nick Sutrich is going to join

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Speaker 1: us from Android Central. He's going to talk about the

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Speaker 1: current state of VR. Ross Borden he works for Matador Network.

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Speaker 1: He is going to tell us about this new AI

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Speaker 1: travel chatbot I've absolutely been loving.

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Speaker 2: It's called guide Geek.

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Speaker 1: I'm going to tell you how to set that up

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Speaker 1: on your phone and make you travel like a local

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Speaker 1: anywhere you go. And later Trig Watson. This is a

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Speaker 1: tech magician. I know magic doesn't really translate on radio.

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Speaker 1: We're gonna find out. He had a recent appearance on

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Speaker 1: America's Got Talent. He's gonna tell us why and how

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Speaker 1: he uses tech in his magic act. He is a

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Speaker 1: great guy and he's always working. But first it is

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Speaker 1: your turn. We're gonna have your calls and questions coming

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Speaker 1: up next. If you haven't called in yet, give me

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Speaker 1: a call. The phone lines are open. It's triple eight

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Speaker 1: rich one oh one. That's eight eight eight seven four

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Speaker 1: to two, four to one zero one. My name is

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Speaker 1: Rich d'miro and you are doing something smart today. You

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Speaker 1: are listening to rich on Tech. Welcome back to rich

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Speaker 1: on Tech. My name is Rich DeMuro, hanging out with

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Speaker 1: you talking technology at triple eight rich one oh one.

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Speaker 1: That's eight eight eight seven four to two, four to

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Speaker 1: one zero one. So much to talk about today. Just

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Speaker 1: to remind me that I do keep very good notes

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Speaker 1: about what I mentioned. It's all on the website. Just

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Speaker 1: go to rich on Tech dot TV. Once you're there,

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Speaker 1: just look for rich on Tech Radio show and this

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Speaker 1: is show number twenty two. You click that and you

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Speaker 1: will see as we go along. I've got all of

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Speaker 1: the notes listed and links to everything I mentioned. All right,

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Speaker 1: let's kick it off with Brian. Brian's in Morino Valley, California. Brian,

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Speaker 1: you're on with Rich.

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Speaker 3: Hi.

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Speaker 4: I have a kind of just a basic question. I've

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Speaker 4: got some PCs and a couple of tablets that I've

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Speaker 4: used in the past that I cannot operate anymore. They're

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Speaker 4: broken as far as I know, but I've been hesitant

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Speaker 4: to get rid of them because I didn't know if

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Speaker 4: somebody else could get hold of them and potentially resurrect

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Speaker 4: some of my personal information and make me kind of

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Speaker 4: a risk for I ten e. How do I safely

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Speaker 4: get rid of this stuff without endangering my personal information

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Speaker 4: that might be trapped in there?

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Speaker 1: Good question? These are these are old devices that no

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Speaker 1: longer power up.

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Speaker 4: Correct?

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Speaker 2: Okay?

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Speaker 5: Core?

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Speaker 1: All right, So a couple of things you want to

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Speaker 1: do if you are getting rid of a computer or

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Speaker 1: a tablet or anything the modern tablets and computers and phones,

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Speaker 1: if you can turn them on, it's very simple. It's

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Speaker 1: just a factory reset, and that is typically in the settings.

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Speaker 1: It varies from device to device to device, but typically

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Speaker 1: just you can Google factory reset and then device name,

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Speaker 1: and you can do that and it will typically wipe

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Speaker 1: everything clean if you want to. You can log out

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Speaker 1: of certain services before you do that, like any Google

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Speaker 1: or websites that you're logged into. But you don't necessarily

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Speaker 1: have to, but you could. I mean I typically don't,

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Speaker 1: but it's good to do that. I know how to

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Speaker 1: clean it up after. So if you don't, maybe you

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Speaker 1: want to log out now. When it comes to things

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Speaker 1: that you cannot turn on, I went through this a

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Speaker 1: while back. My boss gave me a computer. I think

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Speaker 1: I told this story before. My boss gave me a computer,

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Speaker 1: and he entrusted me with this computer. He said, Rich,

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Speaker 1: I would like you to wipe this computer clean and

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Speaker 1: get rid of it. And this computer, when you turned

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Speaker 1: it on, had all of his personal information. And believe me,

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Speaker 1: I was tempted you to look, but I didn't. I'm

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Speaker 1: like a doctor, right, I respect your privacy, And so

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Speaker 1: as much as I was tempted, I said, I'm not

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Speaker 1: going to look at the spreadsheet that says here's how

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Speaker 1: much money I make.

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Speaker 2: No, I'm just kidding, but it was really tempting.

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Speaker 1: So it took me a couple of months to figure

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Speaker 1: it out because nothing I tried so many different ways.

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Speaker 1: But with an older device, there is something called dban

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Speaker 1: and this is a software free software that you can

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Speaker 1: load up onto a flash drive or a CD if

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Speaker 1: that will work, and you load it up and it

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Speaker 1: will kind of wipe the computer clean, and so you

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Speaker 1: can do that as well. Now that's a little bit

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Speaker 1: more complicated. So if you're not very techy, you probably

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Speaker 1: want to get a tech friend to help you with that,

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Speaker 1: or you know, there are sometimes nice people in neighborhoods

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Speaker 1: that will just help you with this. So if you,

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Speaker 1: you know, call up your local repair clinic or computer specialist,

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Speaker 1: they may be willing to.

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Speaker 2: Help you do this.

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Speaker 1: Now, you can also take these devices to a trusted

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Speaker 1: recycling facility. Best Buy and Staples both say that even

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Speaker 1: if you bring them a computer that has information on it,

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Speaker 1: they will securely wipe that information for you. Now, if

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Speaker 1: you're like me, you're probably not going to want to

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Speaker 1: leave a lot of that to chance, but you might

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Speaker 1: want to put some trust in the system, some faith

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Speaker 1: in the system and hope that they will do that

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Speaker 1: for you. The other thing you can do, Brian, and

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Speaker 1: this is kind of like the bottom line thing you

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Speaker 1: might be able to do with these devices is just

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Speaker 1: pop out the hard drive. So if you've got a screwdriver,

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Speaker 1: this a laptop or a desktop, you know, open up

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Speaker 1: this thing and just find the hard drive I've disconnected,

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Speaker 1: take out the screws. It's only a couple of screws,

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Speaker 1: and then once you have that hard drive, just either

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Speaker 1: hold on to it or you can bring it to

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Speaker 1: a hard drive shredding facility. Many cities have those. I've

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Speaker 1: actually seen this in person. It's very cool. They put

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Speaker 1: these hard drives into a big machine. It's like it

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Speaker 1: costs like ten bucks and they let you watch your

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Speaker 1: hard drive get pulverized. And it's unbelievable how this thing

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Speaker 1: just shreds this hard drive to pieces. And I'm telling you,

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Speaker 1: if you do that, you'll know that your stuff is

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Speaker 1: gone and everything's good. So those are kind of the

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Speaker 1: ways to do it if you want to di wy

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Speaker 1: the hard drive. And I can't say I've done this myself,

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Speaker 1: although I have a few that I'm gonna try to

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Speaker 1: do with my father in law. You can take a

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Speaker 1: screwdriver through the soft side of the hard drive and

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Speaker 1: drill a screw through it, and that should do it.

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Speaker 1: But again, these are not things that you do if

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Speaker 1: you're using a screw sorry, a screwdriver up drill for

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Speaker 1: the first time. That's something if you're a little bit skilled,

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Speaker 1: you've got a vice grip in your garage, you know

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Speaker 1: how to do that kind of stuff. I'm not recommending

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Speaker 1: that average person does that in your garage. Please do

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Speaker 1: not hurt yourself trying to get rid of these hard drives.

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Speaker 1: But those are the best ways I know of getting

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Speaker 1: rid of the old devices. Either recycle, find someone to

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Speaker 1: do it, or you can DIY. Great question, Brian, thanks

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Speaker 1: for kicking us off today in Marino Valley. All right,

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Speaker 1: let's talk about these payment to payment apps. There is

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Speaker 1: a new warning from the Consumer Finance Protection Bureau, and

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Speaker 1: they're basically saying that when you store money in these apps,

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Speaker 1: and they mention a bunch of them, Okay, you know

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Speaker 1: what they are, PayPal, Venmo, cash App, Apple pay. When

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Speaker 1: you keep money in those apps, you don't know if

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Speaker 1: that money is ensured by Federal deposit insurance. And so

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Speaker 1: this was always my biggest issue with Venmo, that when

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Speaker 1: you pay someone, let's say you have one hundred dollars

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Speaker 1: in your Venmo account and you have to pay someone

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Speaker 1: one hundred and fifty, they will take that full one

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Speaker 1: hundred and fifty dollars fresh from your bank account, instead

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Speaker 1: of taking the one hundred dollars from your account and

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Speaker 1: then taking just fifty. I always thought that was really weird.

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Speaker 1: Why do they do that. They do that because they

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Speaker 1: earn interest on the money that you're keeping inside that account,

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Speaker 1: and they make it tough for you to get rid

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Speaker 1: of that money. They don't automatically sweep any money. So

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Speaker 1: sometimes I'll log into my Venmo and be like, oh,

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Speaker 1: I didn't realize I had like one hundred and ten

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Speaker 1: dollars in there or something. But the bottom line of

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Speaker 1: this entire article and warning that they put out I

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Speaker 1: guess they call it the findings, is that you do

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Speaker 1: not want to keep a large amount of money in

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Speaker 1: these apps because if these apps ever went under, you

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Speaker 1: may not get your money back.

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Speaker 2: Now.

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Speaker 1: I don't know a lot of people keeping, you know,

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Speaker 1: ten thousand, twenty thousand dollars inside these apps. Maybe if

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Speaker 1: you run a business, you do, but just be aware

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Speaker 1: of that. Be aware that this is not a regular

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Speaker 1: bank where your money is insured up to two hundred

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Speaker 1: and fifty thousand dollars. Now, I don't think that Venmo

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Speaker 1: or PayPal or Google Pay or Apple Pay are going

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Speaker 1: to fail anytime soon, or the cash app. But I

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Speaker 1: think it's just good to be aware of this stuff.

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Speaker 1: That's the important part. So don't keep your money in there,

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Speaker 1: and get it out of there as soon as you can.

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Speaker 1: Rich on Tech more coming up right after this. Welcome

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Speaker 1: back to rich on Tech. Rich DeMuro here hanging out

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Speaker 1: with you talking technology at triple eight Rich one oh one.

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Speaker 1: That's eight eight eight seven four to two, four to

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Speaker 1: one zero one. Let's go to Kirk in Denver, Colorado. Kirk,

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Speaker 1: you're on with Rich Rich.

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Speaker 6: How are you to day?

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Speaker 2: I am doing fantastic. How are you out there?

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Speaker 6: And great?

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Speaker 3: Thank you good?

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Speaker 2: What can I help you with?

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Speaker 6: But my question is on the air a few minutes

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Speaker 6: ago you said you backed up your phones with a

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Speaker 6: three point something to aerobyte system.

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Speaker 4: Yeah, how the heck can I afford that?

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Speaker 7: And how do I do that?

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Speaker 8: Well?

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Speaker 1: Okay, I said, I'm in the process of it, because

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Speaker 1: it is a long process. I downloaded. So okay, Number one,

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Speaker 1: I have my photos in Google Photos, and Google Photos

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Speaker 1: does not make it very easy to sync to another.

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Speaker 2: Service.

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Speaker 1: So I mean you can, but you can sync to

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Speaker 1: like one drive or Dropbox, but to get three point

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Speaker 1: five terabytes on those services, it's going to cost you

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Speaker 1: a lot of money. So what I did is I

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Speaker 1: got a hard drive, a five terabyte hard drive, and

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Speaker 1: that's how I'm doing it. And so you have to

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Speaker 1: go to Google Takeout and you say I want to

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Speaker 1: copy of all my data, and you just select your photos.

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Speaker 1: It may take a day or twenty four hours for

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Speaker 1: it to compile it, and then once you do, it'll

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Speaker 1: send you an email. And I got seventy one individual

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Speaker 1: download files of fifty gigs each, So now I'm in

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Speaker 1: the process of downloading each one of those and then

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Speaker 1: transferring them to that five terabyte hard drive. It is

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Speaker 1: not a fast process. But the good news is once

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Speaker 1: I have this done, I don't necessarily need to do

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Speaker 1: it again another year, and I'll have all of my

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Speaker 1: photos up from the beginning of time until now on

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Speaker 1: that drive. And then next year maybe something better will

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Speaker 1: come along, maybe a lot faster Internet, who knows. But

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Speaker 1: that's the system I'm using, and it's gonna be a

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Speaker 1: little different for every you know cloud provider you have,

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Speaker 1: but that's what I'm doing and it's gonna be a while.

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Speaker 1: I'll keep you posted because it's gonna take a long

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Speaker 1: time for me to do this. All right, thanks so

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Speaker 1: much for the question. Now let's talk about virtual reality.

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Speaker 1: Nick Sutrich is the content producer for Android Central. Nick,

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Speaker 1: thanks for joining me today.

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Speaker 3: Hey Rich, how you doing? Thanks for having me on.

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Speaker 2: I am doing fantastic.

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Speaker 1: You cover VR for a living, so and I know

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Speaker 1: you work for a website with Android in the name,

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Speaker 1: But are you excited for this event next week to

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Speaker 1: see what Apple might unveil when it comes to virtual reality?

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Speaker 3: Definitely, really really looking forward to it.

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Speaker 2: And why what do you think I mean?

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Speaker 1: Because we have headsets kind of Let's first off talk

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Speaker 1: about the state of VR right now. So we've got

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Speaker 1: what's called virtual reality, augmented reality, mixed reality. Can you

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Speaker 1: explain what all three of those are?

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Speaker 3: Sure?

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Speaker 9: Yep.

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Speaker 8: So while some headsets can do both, these two things

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Speaker 8: are actually very different.

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Speaker 3: Surprisingly, right.

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Speaker 8: VR is a way to replace the reality that you're

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Speaker 8: in with a virtual one.

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Speaker 3: It's something that puts you in the game instead of

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Speaker 3: just staring at a screen across the room.

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Speaker 8: So like if you're playing Minecraft in VR, you'd actually

437
00:21:35,440 --> 00:21:37,240
Speaker 8: chop a tree with an axe to get wood, or

438
00:21:37,280 --> 00:21:39,479
Speaker 8: swipe at an enemy with a sword to attack them

439
00:21:39,640 --> 00:21:44,240
Speaker 8: instead of just pressing buttons on a controller. AR, or

440
00:21:44,359 --> 00:21:48,720
Speaker 8: augmented reality, is a way to place virtual objects in

441
00:21:48,760 --> 00:21:52,119
Speaker 8: the real world. This is usually something that only you

442
00:21:52,160 --> 00:21:54,439
Speaker 8: can see because it's done with a pair of glasses,

443
00:21:54,520 --> 00:21:57,560
Speaker 8: and those glasses usually have like a small screen lens

444
00:21:57,640 --> 00:22:01,600
Speaker 8: or something with AR, Like you can do a home

445
00:22:01,640 --> 00:22:04,520
Speaker 8: workout in your living room right and while you're doing that,

446
00:22:04,560 --> 00:22:06,600
Speaker 8: you could see your trainer standing next to you, even

447
00:22:06,600 --> 00:22:10,000
Speaker 8: though they're not physically there. But the difference here is

448
00:22:10,000 --> 00:22:13,240
Speaker 8: that you'll also still see your living room during that time,

449
00:22:14,119 --> 00:22:15,840
Speaker 8: so you're not gonna run into your couch or run

450
00:22:15,880 --> 00:22:18,080
Speaker 8: into a wall or something like that, unlike VR, where

451
00:22:18,640 --> 00:22:21,040
Speaker 8: your living room will be replaced with something else, like

452
00:22:21,080 --> 00:22:24,080
Speaker 8: in the virtual room or something like that. So that

453
00:22:24,240 --> 00:22:27,639
Speaker 8: that's kind of what separates those two. And then usually

454
00:22:27,640 --> 00:22:32,160
Speaker 8: when you hear the term mixed reality, that's a little muddy, right,

455
00:22:32,240 --> 00:22:35,040
Speaker 8: like sometimes it also means AR. Some of these terms

456
00:22:35,040 --> 00:22:38,480
Speaker 8: are kind of funny normally, though, when you combine these

457
00:22:38,480 --> 00:22:40,120
Speaker 8: two into one headset, it's called.

458
00:22:40,200 --> 00:22:44,040
Speaker 1: XR oh and that's what Google and Samsung are working

459
00:22:44,080 --> 00:22:45,480
Speaker 1: on too, right, they're calling it that.

460
00:22:46,640 --> 00:22:49,919
Speaker 8: Yeah, and I've also heard that referred to for the

461
00:22:50,600 --> 00:22:51,720
Speaker 8: assumed Apple headset.

462
00:22:51,760 --> 00:22:54,880
Speaker 3: It's going to be announced probably Monday, right, right.

463
00:22:54,960 --> 00:22:58,840
Speaker 1: And so okay, So what's going to be different about

464
00:22:58,840 --> 00:23:02,760
Speaker 1: Apple's headset version is what we already have because we've

465
00:23:02,800 --> 00:23:06,440
Speaker 1: seen adoption of this. We've seen that the Metaquest has

466
00:23:06,480 --> 00:23:09,639
Speaker 1: sold pretty well, the PlayStation headsets have sold pretty well,

467
00:23:10,000 --> 00:23:12,399
Speaker 1: but it feels like it hasn't taken off in a

468
00:23:12,600 --> 00:23:15,000
Speaker 1: huge way. So why do you think that is and

469
00:23:15,040 --> 00:23:17,399
Speaker 1: what do you think Apple do differently to make that happen?

470
00:23:18,640 --> 00:23:23,920
Speaker 8: Okay, So I think like size, weight, and general convenience

471
00:23:24,000 --> 00:23:27,920
Speaker 8: are probably the biggest holdups right now for really both

472
00:23:27,960 --> 00:23:31,520
Speaker 8: of these. So you know, a VR headset has to

473
00:23:31,560 --> 00:23:33,959
Speaker 8: cover your eyes to immerse you in a virtual world,

474
00:23:34,359 --> 00:23:36,960
Speaker 8: but a ton of headsets are very heavy, and you know.

475
00:23:36,960 --> 00:23:38,800
Speaker 3: They're still not comfortable over a long time.

476
00:23:39,800 --> 00:23:43,679
Speaker 8: Meta actually just unveiled the Quest three and that starts

477
00:23:43,680 --> 00:23:48,040
Speaker 8: to solve two of those problems, particularly the size and

478
00:23:48,080 --> 00:23:51,760
Speaker 8: the convenience, And it's expected that Apples headset will do

479
00:23:51,840 --> 00:23:52,240
Speaker 8: the same.

480
00:23:52,760 --> 00:23:55,760
Speaker 3: I'm not sure about weight, but I know.

481
00:23:55,720 --> 00:23:58,920
Speaker 8: There's also been been rumors that Apples headset will put

482
00:23:58,960 --> 00:24:01,200
Speaker 8: the battery on your hip or somewhere else to kind

483
00:24:01,200 --> 00:24:03,879
Speaker 8: of take some of that weight. And you know, in

484
00:24:04,000 --> 00:24:06,280
Speaker 8: phones and a lot of devices like that, the battery

485
00:24:06,440 --> 00:24:08,960
Speaker 8: is what takes up at least half of the weight

486
00:24:09,000 --> 00:24:10,920
Speaker 8: on the thing, so that that would be pretty cool

487
00:24:10,960 --> 00:24:11,399
Speaker 8: to see.

488
00:24:11,920 --> 00:24:14,359
Speaker 1: Now, Apple also has a lot of stores that they

489
00:24:14,400 --> 00:24:16,399
Speaker 1: can feature this in. They also have a lot of

490
00:24:16,440 --> 00:24:20,119
Speaker 1: marketing power. They also have the developer base. They also

491
00:24:20,240 --> 00:24:23,000
Speaker 1: have the marketing money. So there's a lot of things

492
00:24:23,040 --> 00:24:26,040
Speaker 1: Apple can do here that not saying Meta or these

493
00:24:26,040 --> 00:24:27,280
Speaker 1: other companies can't.

494
00:24:27,400 --> 00:24:28,320
Speaker 2: But it's Apple.

495
00:24:28,480 --> 00:24:31,080
Speaker 1: When they talk, the world sort of listens, and if

496
00:24:31,119 --> 00:24:33,680
Speaker 1: they're coming out with the new product, they can play

497
00:24:33,680 --> 00:24:35,439
Speaker 1: the long game. And I think that's what they're going

498
00:24:35,520 --> 00:24:37,440
Speaker 1: to do here with this because it's expected to cost

499
00:24:37,520 --> 00:24:40,600
Speaker 1: about three thousand dollars, which is way more than anyone

500
00:24:40,600 --> 00:24:43,720
Speaker 1: wants to spend on a headset, but you know they

501
00:24:43,760 --> 00:24:46,000
Speaker 1: can they can lower that price as the years go along.

502
00:24:46,400 --> 00:24:50,560
Speaker 1: Now you mentioned something you mentioned this Meta quest three.

503
00:24:51,359 --> 00:24:55,080
Speaker 1: I call them Facebook, but Meta sort of like surprise

504
00:24:55,280 --> 00:24:57,720
Speaker 1: unveiled this. They're like hold on before Apple announces THEIRS

505
00:24:57,760 --> 00:25:00,880
Speaker 1: we have this and they showed off their new headset.

506
00:25:01,000 --> 00:25:02,880
Speaker 1: Did they give us all the details on this thing

507
00:25:02,960 --> 00:25:03,240
Speaker 1: or what.

508
00:25:04,680 --> 00:25:05,159
Speaker 3: They did not?

509
00:25:05,880 --> 00:25:08,440
Speaker 8: I think we got more details than we were expecting.

510
00:25:08,920 --> 00:25:11,720
Speaker 8: A lot of people were expected then to at least

511
00:25:11,920 --> 00:25:14,400
Speaker 8: show it off officially because they just had a game

512
00:25:14,440 --> 00:25:16,920
Speaker 8: showcase this week and they announced a bunch of big games,

513
00:25:18,119 --> 00:25:21,480
Speaker 8: and so they gave us I would say, maybe half

514
00:25:21,760 --> 00:25:25,399
Speaker 8: of sort of all the expected details, but definitely more than.

515
00:25:25,240 --> 00:25:26,320
Speaker 3: We originally thought.

516
00:25:26,359 --> 00:25:29,240
Speaker 8: So now we know what it looks like, we know

517
00:25:29,520 --> 00:25:32,960
Speaker 8: how it tracks, we know a couple of other things

518
00:25:32,960 --> 00:25:36,000
Speaker 8: about it, like it's forty percent smaller than the Quest two,

519
00:25:36,680 --> 00:25:39,280
Speaker 8: so there's a lot of improvements there. And then back

520
00:25:39,320 --> 00:25:43,040
Speaker 8: to that convenience thing I mentioned before, it's now able

521
00:25:43,080 --> 00:25:45,800
Speaker 8: to automatically sense the room you're in instead of you

522
00:25:45,880 --> 00:25:48,600
Speaker 8: having to manually tell it, oh, here's my wall, here's

523
00:25:48,640 --> 00:25:51,920
Speaker 8: my couch. It can automatically do that, so you don't

524
00:25:51,960 --> 00:25:53,879
Speaker 8: run into those things in VR if you, you know,

525
00:25:54,040 --> 00:25:56,040
Speaker 8: don't set it up correctly, and you don't have to

526
00:25:56,080 --> 00:25:56,960
Speaker 8: do that all the time.

527
00:25:57,000 --> 00:25:58,359
Speaker 3: It just automatically does that.

528
00:25:59,240 --> 00:26:02,040
Speaker 1: Now when you look at someone using VR, obviously they

529
00:26:02,040 --> 00:26:04,159
Speaker 1: look kind of silly because they're moving around and it's

530
00:26:04,160 --> 00:26:08,000
Speaker 1: always like a joke. But these things are really cool

531
00:26:08,000 --> 00:26:10,240
Speaker 1: when you're inside them. So can you kind of paint

532
00:26:10,320 --> 00:26:12,919
Speaker 1: us a picture of what you think people will be

533
00:26:12,960 --> 00:26:14,920
Speaker 1: doing in VR in the future.

534
00:26:17,000 --> 00:26:17,280
Speaker 6: Sure?

535
00:26:18,240 --> 00:26:18,840
Speaker 3: Right now?

536
00:26:20,080 --> 00:26:24,760
Speaker 8: So going along with metas like metaverse concept, right, there

537
00:26:24,800 --> 00:26:28,760
Speaker 8: are things that already exist that are the same type

538
00:26:28,760 --> 00:26:33,880
Speaker 8: of thing you have Fortnite, Minecraft roadblocks, right, and there's

539
00:26:33,920 --> 00:26:37,320
Speaker 8: a lot of other more VR centric things that are

540
00:26:37,440 --> 00:26:37,679
Speaker 8: like that.

541
00:26:38,800 --> 00:26:40,320
Speaker 3: I could see some people doing that.

542
00:26:40,520 --> 00:26:44,280
Speaker 8: Personally, I almost never spend time in a social space

543
00:26:44,400 --> 00:26:46,920
Speaker 8: like that, although I know a lot of people who do.

544
00:26:48,200 --> 00:26:52,600
Speaker 8: For me, it's more of multiplayer gaming, so when people

545
00:26:52,720 --> 00:26:55,359
Speaker 8: like to play Call of Duty on their TV, I'm

546
00:26:55,440 --> 00:26:58,640
Speaker 8: more in that line of things, except in VR. And

547
00:26:58,840 --> 00:27:01,840
Speaker 8: I know for me, playing this in VR makes a

548
00:27:01,840 --> 00:27:04,760
Speaker 8: big difference because you actually feel like you're next to

549
00:27:04,800 --> 00:27:08,359
Speaker 8: the person because their voice comes from a direction, like

550
00:27:08,400 --> 00:27:10,680
Speaker 8: you can hear the sound of them. Oh, they're to

551
00:27:10,800 --> 00:27:12,760
Speaker 8: my right, and you look over it and you see

552
00:27:13,320 --> 00:27:15,800
Speaker 8: them in their avatar, and it feels more like you're

553
00:27:15,840 --> 00:27:19,399
Speaker 8: actually playing a game with someone rather than you sitting

554
00:27:19,480 --> 00:27:21,399
Speaker 8: on a couch talking to them through a microphone.

555
00:27:21,600 --> 00:27:23,440
Speaker 1: And a couple of things that I'm very excited for

556
00:27:23,880 --> 00:27:26,440
Speaker 1: are things like and I've tried this inside the metaquest,

557
00:27:26,640 --> 00:27:30,160
Speaker 1: like the giant Netflix theater. So I was sitting there

558
00:27:30,200 --> 00:27:32,960
Speaker 1: watching a movie like in like a it was snowing

559
00:27:33,000 --> 00:27:35,919
Speaker 1: outside in like this giant log cabin I was in,

560
00:27:35,960 --> 00:27:37,960
Speaker 1: and like that was just so cool, but I couldn't.

561
00:27:38,040 --> 00:27:40,320
Speaker 1: It wasn't comfortable enough for me to watch a whole movie,

562
00:27:40,359 --> 00:27:42,399
Speaker 1: but it was still really neat to imagine that you

563
00:27:42,400 --> 00:27:44,560
Speaker 1: would be able to do that. The other thing I

564
00:27:44,600 --> 00:27:47,480
Speaker 1: think is for travel, just to be able to walk

565
00:27:47,480 --> 00:27:49,600
Speaker 1: through a city before you visit it, or if you're

566
00:27:49,640 --> 00:27:51,480
Speaker 1: trying to decide whether you want to stay at a

567
00:27:51,480 --> 00:27:54,480
Speaker 1: hotel or a resort, to just be able to walk

568
00:27:54,560 --> 00:27:58,760
Speaker 1: through that property before you pay money for it, I

569
00:27:58,760 --> 00:28:00,840
Speaker 1: think is going to be a jerry. And that those

570
00:28:00,880 --> 00:28:04,440
Speaker 1: are just two tiny examples of this technology.

571
00:28:04,560 --> 00:28:06,439
Speaker 8: Yeah, And I think that's the thing too, is like

572
00:28:06,480 --> 00:28:08,960
Speaker 8: we can sit here and talk about things that we

573
00:28:09,040 --> 00:28:11,600
Speaker 8: think will happen. And I think as we've seen from

574
00:28:12,200 --> 00:28:14,600
Speaker 8: you know, even smartphones and smart watches and stuff.

575
00:28:14,359 --> 00:28:16,080
Speaker 3: Like that, people had an initial vision.

576
00:28:16,560 --> 00:28:19,359
Speaker 8: Like when Apple launched the Apple Watch, they weren't fitness

577
00:28:19,400 --> 00:28:22,800
Speaker 8: focused at all, and then all of a sudden somebody realized, Oh,

578
00:28:22,880 --> 00:28:24,439
Speaker 8: this is what people are buying this thing for.

579
00:28:24,560 --> 00:28:25,800
Speaker 3: Let's go all in on this.

580
00:28:26,359 --> 00:28:28,400
Speaker 8: And that also kind of happened with the Quest two

581
00:28:28,400 --> 00:28:30,639
Speaker 8: in twenty twenty when people bought it, a lot of

582
00:28:30,680 --> 00:28:33,000
Speaker 8: people were using it for fitness, and they really pushed

583
00:28:33,000 --> 00:28:35,960
Speaker 8: that hard for a while. So I think once these

584
00:28:36,000 --> 00:28:38,600
Speaker 8: things come out, especially like with the Apple Heads, that

585
00:28:38,640 --> 00:28:41,200
Speaker 8: we're expecting it to be a little sleeker, a little lighter,

586
00:28:41,760 --> 00:28:43,800
Speaker 8: probably nicer to look at while you're wearing it, right,

587
00:28:43,840 --> 00:28:46,080
Speaker 8: because people don't like to look goofy when they're wearing

588
00:28:46,080 --> 00:28:49,840
Speaker 8: this stuff. And I fully expect that once these things

589
00:28:49,880 --> 00:28:52,800
Speaker 8: come out, we'll start finding more uses for them and

590
00:28:52,840 --> 00:28:55,800
Speaker 8: we'll start going, oh, this works really well for this thing.

591
00:28:55,880 --> 00:28:57,800
Speaker 3: Let's double down on this and do more of it.

592
00:28:58,160 --> 00:28:59,280
Speaker 2: Absolutely, we're going to leave it there.

593
00:28:59,360 --> 00:29:03,239
Speaker 1: Nick Sutrich from uh Android Central covering VR for them.

594
00:29:03,240 --> 00:29:04,640
Speaker 1: Where can folks find you online?

595
00:29:06,600 --> 00:29:08,520
Speaker 3: I'm on Twitter at Guanatu.

596
00:29:08,880 --> 00:29:11,520
Speaker 8: It's a funky name, I know, but you can find

597
00:29:11,560 --> 00:29:13,080
Speaker 8: it if you go on Android Central.

598
00:29:13,360 --> 00:29:14,920
Speaker 3: I got a profile on it. I got a link

599
00:29:14,960 --> 00:29:15,840
Speaker 3: to that in my Instagram.

600
00:29:15,920 --> 00:29:17,760
Speaker 8: I use the same name everywhere, so if you spell

601
00:29:17,800 --> 00:29:19,440
Speaker 8: it right the first time, you get it right every time.

602
00:29:19,560 --> 00:29:21,400
Speaker 1: Awesome. Thanks so much for joining me today. I do

603
00:29:21,440 --> 00:29:25,000
Speaker 1: appreciate it. Looking forward to seeing what Apple has up

604
00:29:25,000 --> 00:29:27,160
Speaker 1: their sleeve. All right, coming up, I'm gonna tell you.

605
00:29:27,560 --> 00:29:31,440
Speaker 1: I'm gonna tell you about ring they were slapped on

606
00:29:31,480 --> 00:29:34,120
Speaker 1: the wrist with a pretty big fine from the FTC.

607
00:29:34,200 --> 00:29:37,160
Speaker 1: I'm gonna tell you what they did wrong and what

608
00:29:37,240 --> 00:29:40,520
Speaker 1: you can do to protect your account if you really

609
00:29:41,200 --> 00:29:43,640
Speaker 1: want no one snooping on it, plus your calls a

610
00:29:43,680 --> 00:29:46,280
Speaker 1: triple eight rich one O one eight eight eight seven

611
00:29:46,400 --> 00:29:48,320
Speaker 1: four to two four one zero one.

612
00:29:48,600 --> 00:29:57,960
Speaker 2: I'm Rich Dmuro. This is rich on Tech. Welcome back

613
00:29:57,960 --> 00:29:59,160
Speaker 2: to rich on Tech.

614
00:29:59,280 --> 00:30:04,320
Speaker 1: Rich DeMuro here hanging out with you, talking technology. Triple

615
00:30:04,320 --> 00:30:07,160
Speaker 1: eight rich one O one eight eight eight seven four

616
00:30:07,200 --> 00:30:11,360
Speaker 1: to two four to one zero one. Don't forget to

617
00:30:11,360 --> 00:30:13,480
Speaker 1: sign up for my newsletter. Just go to rich on

618
00:30:13,800 --> 00:30:18,040
Speaker 1: Tech dot tv, look for the uh sign up for

619
00:30:18,080 --> 00:30:21,920
Speaker 1: my newsletter option, and there you go. I'll be sending

620
00:30:21,920 --> 00:30:24,560
Speaker 1: out a newsletter very very soon. My friend Jefferson Graham,

621
00:30:24,560 --> 00:30:28,360
Speaker 1: I was chatting with him formerly of USA today. He

622
00:30:28,440 --> 00:30:30,880
Speaker 1: was saying, Rich, why aren't you doing your newsletter. I said,

623
00:30:30,920 --> 00:30:32,200
Speaker 1: I don't know. I don't have the time to do

624
00:30:32,240 --> 00:30:33,920
Speaker 1: my newsletter. He said, well, you got to find the

625
00:30:33,920 --> 00:30:37,160
Speaker 1: time because you got people that want to read the newsletter,

626
00:30:37,520 --> 00:30:39,840
Speaker 1: and not everyone can tune into the radio show or

627
00:30:39,920 --> 00:30:41,720
Speaker 1: watch on TV, but they want to keep up with

628
00:30:41,760 --> 00:30:45,600
Speaker 1: what you're talking about. And so all right, I think, uh,

629
00:30:45,800 --> 00:30:48,440
Speaker 1: I think I'll start the newsletter. So Rich on tech

630
00:30:48,480 --> 00:30:51,160
Speaker 1: dot tv signed for the newsletter and hopefully there will

631
00:30:51,200 --> 00:30:56,360
Speaker 1: be one soon. Uh so told you about Ring if

632
00:30:56,440 --> 00:30:58,480
Speaker 1: you might have heard the news this week, they were

633
00:30:58,520 --> 00:31:01,040
Speaker 1: slapped with a I think it was about a six

634
00:31:01,640 --> 00:31:04,720
Speaker 1: million dollar fine from the FTC.

635
00:31:05,120 --> 00:31:06,720
Speaker 2: Let's see. I don't want to make sure I get

636
00:31:06,720 --> 00:31:07,360
Speaker 2: that right right.

637
00:31:09,560 --> 00:31:12,880
Speaker 1: This was Let's see, I was thirty million dollars total

638
00:31:12,960 --> 00:31:17,160
Speaker 1: between Amazon for Alexa some issues with child privacy, and

639
00:31:17,200 --> 00:31:19,640
Speaker 1: then Ring was I think about six million for itself.

640
00:31:20,160 --> 00:31:23,240
Speaker 1: So here's the deal. Here's what happened. Okay, the FTC

641
00:31:23,360 --> 00:31:26,800
Speaker 1: alleges and this was a settlement, so nothing was ever proven.

642
00:31:27,320 --> 00:31:32,840
Speaker 1: But the alleged that Ring let employees and contractors access

643
00:31:33,440 --> 00:31:37,800
Speaker 1: consumers private videos, so your doorbell people were able to

644
00:31:37,840 --> 00:31:41,040
Speaker 1: watch these things. Now, given I'm not defending Ring, but

645
00:31:41,080 --> 00:31:43,280
Speaker 1: A lot of this stuff happened many many years ago.

646
00:31:43,360 --> 00:31:47,320
Speaker 1: We're talking like twenty eighteen, so this was before Amazon

647
00:31:47,360 --> 00:31:51,400
Speaker 1: purchased them. This was before they became this huge, huge company.

648
00:31:51,880 --> 00:31:53,960
Speaker 1: And you know, let's be honest, they were new, they

649
00:31:53,960 --> 00:31:56,760
Speaker 1: were growing, and they probably didn't have the best things

650
00:31:56,760 --> 00:32:00,800
Speaker 1: in place at that time, so they were They were

651
00:32:00,800 --> 00:32:05,880
Speaker 1: accused of letting not only contractors watch the security camera feeds,

652
00:32:06,280 --> 00:32:09,560
Speaker 1: but also the FTC says that they made it too

653
00:32:09,680 --> 00:32:13,680
Speaker 1: easy for hackers to hijack people's accounts. And I don't

654
00:32:13,680 --> 00:32:14,960
Speaker 1: know if you remember this, but this was in the

655
00:32:15,000 --> 00:32:19,600
Speaker 1: news a lot, and it was basically people that didn't

656
00:32:19,680 --> 00:32:23,680
Speaker 1: change the default password on their RING people were just

657
00:32:23,720 --> 00:32:26,360
Speaker 1: taking over their cameras, talking to them through their cameras,

658
00:32:26,400 --> 00:32:29,400
Speaker 1: scaring them, looking at their feeds, all kinds of stuff.

659
00:32:29,440 --> 00:32:31,440
Speaker 1: And this was like big on the news and it

660
00:32:31,480 --> 00:32:34,000
Speaker 1: was I'm not again, I'm not defending Ring, but this

661
00:32:34,160 --> 00:32:37,080
Speaker 1: was people weren't changing their passwords when they got these things.

662
00:32:37,120 --> 00:32:39,200
Speaker 1: It was like a default password that was super easy

663
00:32:39,240 --> 00:32:44,040
Speaker 1: to crack. And so now since then, Ring says, Okay,

664
00:32:44,080 --> 00:32:46,640
Speaker 1: we don't give people, you know, total access to all

665
00:32:46,680 --> 00:32:49,840
Speaker 1: of your video, and we also make sure that you

666
00:32:49,960 --> 00:32:52,240
Speaker 1: have to change that password when you first log in,

667
00:32:52,520 --> 00:32:55,200
Speaker 1: and we also require what's called two factor authentication. So

668
00:32:55,240 --> 00:32:58,200
Speaker 1: a lot of this stuff has been sort of fixed

669
00:32:58,240 --> 00:33:02,040
Speaker 1: in the meantime, but it is kind of wild when

670
00:33:02,040 --> 00:33:06,120
Speaker 1: you read some of these antics that happened here. So

671
00:33:06,200 --> 00:33:10,160
Speaker 1: bad actors not only viewed customers videos about fifty five

672
00:33:10,200 --> 00:33:13,080
Speaker 1: thousand customer videos, but they also used RING cameras a

673
00:33:13,240 --> 00:33:17,719
Speaker 1: functionality to harass, threatn and insult consumers, including elderly individuals

674
00:33:18,080 --> 00:33:21,040
Speaker 1: and children whose rooms were monitored by RING cameras. Can

675
00:33:21,080 --> 00:33:22,800
Speaker 1: you imagine having one of these cameras in your house

676
00:33:22,840 --> 00:33:25,400
Speaker 1: and someone just starts speaking to you through it. And again,

677
00:33:25,440 --> 00:33:28,440
Speaker 1: this was happening in twenty seventeen, twenty eighteen, and in

678
00:33:28,480 --> 00:33:34,280
Speaker 1: twenty nineteen they put this multi factor authentication mandatory. Now,

679
00:33:35,160 --> 00:33:37,040
Speaker 1: the other thing that was happening, and this was kind

680
00:33:37,040 --> 00:33:41,680
Speaker 1: of wild too, is that they were letting humans sort

681
00:33:41,680 --> 00:33:46,880
Speaker 1: of review customer's private video recordings for various purposes. And

682
00:33:47,160 --> 00:33:49,560
Speaker 1: Ring said that this was all under their terms of

683
00:33:49,600 --> 00:33:54,800
Speaker 1: service under the Product Development and Improvement area, and so

684
00:33:55,440 --> 00:33:56,600
Speaker 1: that kind of let people do that.

685
00:33:56,640 --> 00:33:58,080
Speaker 2: Oh here's what they were doing.

686
00:33:58,920 --> 00:34:02,520
Speaker 1: FTC alleges that one employee over several months, viewed thousands

687
00:34:02,520 --> 00:34:05,920
Speaker 1: of video recordings belonging to female users of Ring cameras

688
00:34:05,920 --> 00:34:09,520
Speaker 1: that surveiled intimate spaces in their homes, such as bathrooms

689
00:34:09,600 --> 00:34:13,160
Speaker 1: or bedrooms. The employee wasn't stopped until another employee discovered

690
00:34:13,160 --> 00:34:16,799
Speaker 1: the misconduct. Yeh, that's not good. Now here's the thing.

691
00:34:18,440 --> 00:34:22,120
Speaker 1: I don't recommend putting security cameras in your bedrooms or

692
00:34:22,160 --> 00:34:25,279
Speaker 1: your bathrooms as a general rule. That is not a

693
00:34:25,280 --> 00:34:28,200
Speaker 1: good place for security camera. I think for guests that

694
00:34:28,239 --> 00:34:31,120
Speaker 1: come into your home, and also just the privacy of

695
00:34:31,160 --> 00:34:33,600
Speaker 1: yourself in your home, those are never good places to

696
00:34:33,640 --> 00:34:36,319
Speaker 1: put it. But apparently there were some people that were

697
00:34:36,360 --> 00:34:39,600
Speaker 1: seeking out those sorts of names on cameras and looking

698
00:34:39,640 --> 00:34:42,640
Speaker 1: at them. Now, what has Ring done? They had a

699
00:34:42,680 --> 00:34:44,640
Speaker 1: response to all of this, and they said, look, we

700
00:34:44,719 --> 00:34:48,080
Speaker 1: disagree with a lot of these allegations. We deny violating

701
00:34:48,080 --> 00:34:50,960
Speaker 1: any laws, but we're settling this so we can focus

702
00:34:51,040 --> 00:34:54,600
Speaker 1: on innovating on behalf of our customers. So they said,

703
00:34:54,600 --> 00:34:57,040
Speaker 1: in twenty twenty we became This is Ring's response. By

704
00:34:57,040 --> 00:34:59,400
Speaker 1: the way, in twenty twenty, we became the first smart

705
00:34:59,400 --> 00:35:04,040
Speaker 1: home security company to implement mandatory two factor authentication and

706
00:35:04,080 --> 00:35:08,080
Speaker 1: we also offer end to end encryption of video, and

707
00:35:08,120 --> 00:35:09,800
Speaker 1: they say you can delete your Ring videos from the

708
00:35:09,840 --> 00:35:12,960
Speaker 1: Ring app at any time. And they have very strict

709
00:35:12,960 --> 00:35:17,040
Speaker 1: policies in control that restrict employee access to customers stored videos,

710
00:35:17,440 --> 00:35:20,760
Speaker 1: and employees are unable to view, access or control live streams.

711
00:35:20,840 --> 00:35:25,000
Speaker 1: So again, employees now are unable to view, access or

712
00:35:25,000 --> 00:35:28,920
Speaker 1: control live streams. So your Ring cameras are pretty safe.

713
00:35:29,239 --> 00:35:31,920
Speaker 1: Does that mean they're fail proof? No, it says if

714
00:35:31,920 --> 00:35:35,160
Speaker 1: we discover any employee violating our policies, we will take

715
00:35:35,200 --> 00:35:38,759
Speaker 1: appropriate and swift action, which can include firing them and

716
00:35:38,840 --> 00:35:41,840
Speaker 1: referring to law enforcement. Now I talked about end to

717
00:35:41,920 --> 00:35:43,840
Speaker 1: end encryption. This is something that if you want to

718
00:35:43,960 --> 00:35:47,080
Speaker 1: enable this on your camera, it will sort of be bulletproof.

719
00:35:47,160 --> 00:35:49,200
Speaker 2: This will mean that nobody.

720
00:35:48,680 --> 00:35:51,840
Speaker 1: Could see your video feeds except you on the device

721
00:35:51,880 --> 00:35:55,239
Speaker 1: that you pair with your camera. Now, when you do this,

722
00:35:55,440 --> 00:35:57,480
Speaker 1: it is not turned on by default. You have to

723
00:35:57,520 --> 00:36:00,560
Speaker 1: turn it on, but you do lose some of the features,

724
00:36:00,920 --> 00:36:03,680
Speaker 1: some of the key features of your Ring cameras, and

725
00:36:03,719 --> 00:36:06,600
Speaker 1: that most notably is that you will not be able

726
00:36:06,640 --> 00:36:10,359
Speaker 1: to view your videos with shared users. You can't view

727
00:36:10,400 --> 00:36:13,040
Speaker 1: your encrypted videos on Ring dot Com, the Windows app

728
00:36:13,160 --> 00:36:17,520
Speaker 1: or the MacApp. You can't use live view for multiple

729
00:36:17,840 --> 00:36:21,440
Speaker 1: mobile devices simultaneously. You can't see camera previews on your

730
00:36:21,480 --> 00:36:24,560
Speaker 1: mobile app. You can't share videos or links. You can't

731
00:36:24,640 --> 00:36:27,959
Speaker 1: use the event timeline. You can't see Rich event notifications.

732
00:36:27,960 --> 00:36:30,000
Speaker 1: That's when they send a little snapshot to your phone

733
00:36:30,000 --> 00:36:32,160
Speaker 1: for a notification, Hey, someone's in front of your camera.

734
00:36:32,520 --> 00:36:35,480
Speaker 1: You can't watch your Ring videos on Amazon, Echo, Fire

735
00:36:35,600 --> 00:36:39,680
Speaker 1: TV or Fire tablet or third party devices. So it

736
00:36:39,719 --> 00:36:42,279
Speaker 1: does disable a lot of features that you may use.

737
00:36:42,400 --> 00:36:45,520
Speaker 1: But if you really want to secure your camera, go

738
00:36:45,560 --> 00:36:48,080
Speaker 1: into the Ring app. You can turn on video end

739
00:36:48,080 --> 00:36:50,760
Speaker 1: to end encryption and that will make it so only

740
00:36:50,800 --> 00:36:54,200
Speaker 1: you only you can watch anything.

741
00:36:53,800 --> 00:36:55,160
Speaker 2: That comes over your Ring cameras.

742
00:36:55,880 --> 00:36:57,560
Speaker 1: All right, more of your calls coming up EIGHTA to

743
00:36:57,600 --> 00:37:00,279
Speaker 1: eight Rich one oh one, Wow, we're closed. Not the

744
00:37:00,280 --> 00:37:02,799
Speaker 1: first hour of the show already Hour two coming up here,

745
00:37:03,640 --> 00:37:06,520
Speaker 1: triple eight seven four to two, four to one zero one.

746
00:37:06,640 --> 00:37:08,600
Speaker 1: My name is Rich Jumiro. Get those calls in, we'll

747
00:37:08,640 --> 00:37:23,319
Speaker 1: answer them. You're listening to Rich on tech soking technology

748
00:37:23,600 --> 00:37:27,719
Speaker 1: with you. Phone lines are open if you have a call.

749
00:37:27,800 --> 00:37:30,359
Speaker 1: If you have a question about technology. Phone lines are

750
00:37:30,440 --> 00:37:33,360
Speaker 1: eight eight eight rich one oh one eight eight eight

751
00:37:33,480 --> 00:37:38,120
Speaker 1: seven four to two four one zero one. You can

752
00:37:38,120 --> 00:37:42,520
Speaker 1: also email me hello at richon tech dot tv. Oh gosh,

753
00:37:42,560 --> 00:37:47,120
Speaker 1: we got a lot, a lot of these email questions,

754
00:37:47,160 --> 00:37:49,759
Speaker 1: so I'll get I'll get through some of those. You

755
00:37:49,760 --> 00:37:52,319
Speaker 1: can also listen to the show as a podcast. Just

756
00:37:52,360 --> 00:37:56,000
Speaker 1: subscribe at rich on tech dot tv click the podcast icon.

757
00:37:56,480 --> 00:38:00,120
Speaker 1: They're also show notes to everything I mentioned here there

758
00:38:00,120 --> 00:38:05,080
Speaker 1: filling up fast today. Look for show number twenty two.

759
00:38:05,360 --> 00:38:07,960
Speaker 1: All right, let's get one of these email questions. We

760
00:38:08,040 --> 00:38:12,839
Speaker 1: have so many. This one. Okay, here we go. This

761
00:38:12,880 --> 00:38:18,360
Speaker 1: is from Alex. He says, hey, here is a message

762
00:38:18,360 --> 00:38:21,560
Speaker 1: below I receive today. Looks very suspicious. What do you think?

763
00:38:22,400 --> 00:38:27,560
Speaker 1: And it says no reply? At Epic pay Zoom Video

764
00:38:27,719 --> 00:38:30,960
Speaker 1: Communications Settlement. According to our records, you're eligible to receive

765
00:38:31,000 --> 00:38:34,240
Speaker 1: a payment of thirty two dollars and thirty two cents

766
00:38:34,239 --> 00:38:39,000
Speaker 1: in settlement for the matter entitled Zoom Video Privacy Litigation.

767
00:38:40,719 --> 00:38:44,319
Speaker 1: You will receive payment notification that contains a link to

768
00:38:44,400 --> 00:38:47,800
Speaker 1: claim your payment electronically, and then it gives a website

769
00:38:47,880 --> 00:38:51,440
Speaker 1: Zoom Meetingsclassaction dot com. Okay, so that is an interesting

770
00:38:51,440 --> 00:38:54,560
Speaker 1: one because I have not heard of any class action

771
00:38:54,800 --> 00:38:58,800
Speaker 1: settlement with Zoom. But if you do a quick search

772
00:38:58,960 --> 00:39:02,480
Speaker 1: of this on Snopes, do you know the website Snopes?

773
00:39:03,040 --> 00:39:08,279
Speaker 1: So if you type in Snopes and then Zoom s

774
00:39:08,440 --> 00:39:11,319
Speaker 1: n O p E S S N O p E

775
00:39:11,480 --> 00:39:15,480
Speaker 1: s snopes dot com and it says is Zoom settlement

776
00:39:15,600 --> 00:39:18,840
Speaker 1: email mentioning, epic pay a scam or legit, and it

777
00:39:18,840 --> 00:39:21,480
Speaker 1: gives you the answer with a great big green check

778
00:39:21,520 --> 00:39:25,239
Speaker 1: mark it is legit. So Alex, good question. You are

779
00:39:25,280 --> 00:39:27,480
Speaker 1: getting your thirty two dollars and thirty two cents. Now,

780
00:39:27,480 --> 00:39:29,080
Speaker 1: I don't know what Zoom did wrong. I haven't really

781
00:39:29,120 --> 00:39:33,160
Speaker 1: heard much about this, but these are where it's good

782
00:39:33,200 --> 00:39:37,080
Speaker 1: to be a little critical of these emails that you get,

783
00:39:37,160 --> 00:39:39,880
Speaker 1: because it's so easy to say, okay, here, we're going

784
00:39:39,920 --> 00:39:42,799
Speaker 1: to give you one hundred bucks because of this, and

785
00:39:43,320 --> 00:39:46,440
Speaker 1: then you start typing in your personal information and you

786
00:39:46,520 --> 00:39:49,080
Speaker 1: realize it could be a scam. Now, I will say

787
00:39:49,120 --> 00:39:51,520
Speaker 1: many of these websites that are set up for these

788
00:39:51,560 --> 00:39:55,480
Speaker 1: settlements typically do have a majority of your personal information

789
00:39:55,600 --> 00:39:58,919
Speaker 1: already in there, and so that's a good indicator that

790
00:39:59,480 --> 00:40:02,640
Speaker 1: this may be legitimate. But I would typically go to

791
00:40:02,800 --> 00:40:06,319
Speaker 1: a website like Snopes and just make sure that this

792
00:40:06,480 --> 00:40:09,239
Speaker 1: is legit. And that's just a quick Google search of

793
00:40:09,320 --> 00:40:11,800
Speaker 1: a keyword, and also Snopes and you should find that.

794
00:40:11,920 --> 00:40:16,360
Speaker 1: So good question, Alex. All right, let's go next to Todd.

795
00:40:16,400 --> 00:40:18,760
Speaker 1: Todd says, hey, Rich, thanks for always being a great resource.

796
00:40:18,800 --> 00:40:22,160
Speaker 1: I finally broke down and bought a smart TV, thinking

797
00:40:22,200 --> 00:40:26,520
Speaker 1: it would be as intuitive as my iPhone run my

798
00:40:26,640 --> 00:40:30,320
Speaker 1: very fast home WiFi, and dramatically cheaper than the service

799
00:40:30,360 --> 00:40:33,480
Speaker 1: I'm replacing. We don't watch a lot of TV in

800
00:40:33,520 --> 00:40:36,360
Speaker 1: the house. Probably seventy percent is KTLA in the morning,

801
00:40:36,400 --> 00:40:38,719
Speaker 1: oh thank you, while getting ready for the day, and

802
00:40:38,719 --> 00:40:41,640
Speaker 1: then one of the Hallmark channel movies at night. All

803
00:40:41,719 --> 00:40:43,880
Speaker 1: the other channels on TV are just a bonus and

804
00:40:43,920 --> 00:40:46,160
Speaker 1: we'll only watch them once in a while. What is

805
00:40:46,200 --> 00:40:48,360
Speaker 1: the best way to get these two channels KTLA and

806
00:40:48,360 --> 00:40:51,680
Speaker 1: Hallmark and get rid of my expensive Frontier subscription? I

807
00:40:51,719 --> 00:40:54,200
Speaker 1: would like to keep the fast internet we have FiOS,

808
00:40:54,280 --> 00:40:56,719
Speaker 1: the fastest they offer in my area. It's probably an

809
00:40:56,760 --> 00:41:00,000
Speaker 1: excessive amount. Thanks for your help, Todd.

810
00:41:00,080 --> 00:41:00,680
Speaker 2: Great question.

811
00:41:01,120 --> 00:41:05,360
Speaker 1: So many people are looking to reduce their bills, especially

812
00:41:05,400 --> 00:41:08,680
Speaker 1: when it comes to their cable internet. All these things,

813
00:41:09,080 --> 00:41:12,000
Speaker 1: so now here's the thing. Typically, if you have a

814
00:41:12,000 --> 00:41:16,359
Speaker 1: bundle with your high speed internet and your cable if

815
00:41:16,360 --> 00:41:18,640
Speaker 1: you get rid of that bundle, you're probably going to

816
00:41:18,719 --> 00:41:21,719
Speaker 1: pay more for your Internet. That doesn't always happen, but

817
00:41:22,040 --> 00:41:24,799
Speaker 1: it may, and so just be aware that once you

818
00:41:25,000 --> 00:41:29,160
Speaker 1: lop off this cable TV, they may say, now you've

819
00:41:29,160 --> 00:41:32,000
Speaker 1: got to pay a little bit more. Now, don't be dissuaded.

820
00:41:32,000 --> 00:41:34,200
Speaker 1: They're saying that because they want you to do the bundle.

821
00:41:34,640 --> 00:41:37,400
Speaker 1: But in the long term you'll be okay, and you

822
00:41:37,440 --> 00:41:39,480
Speaker 1: may save more money by not doing the bundle, and

823
00:41:39,520 --> 00:41:41,480
Speaker 1: you also have more freedom and I think it's just better.

824
00:41:42,200 --> 00:41:45,920
Speaker 1: So what I would do keep the Internet service. Now

825
00:41:46,239 --> 00:41:48,720
Speaker 1: you have a very easy situation because you're only asking

826
00:41:48,760 --> 00:41:52,400
Speaker 1: for two channels. Ktla has an app called Ktla Plus.

827
00:41:52,440 --> 00:41:55,719
Speaker 1: You can download that stream Ktla for free. Now, if

828
00:41:55,719 --> 00:41:58,160
Speaker 1: you live in a market that you have a different

829
00:41:58,200 --> 00:42:01,080
Speaker 1: local news provider that you're watching, a lot of those

830
00:42:01,120 --> 00:42:05,000
Speaker 1: providers have their own streaming or they're available on a service,

831
00:42:05,640 --> 00:42:09,160
Speaker 1: So you may find that, you know, Amazon has really

832
00:42:09,200 --> 00:42:12,480
Speaker 1: linked up with a lot of these providers and Pluto

833
00:42:13,120 --> 00:42:16,840
Speaker 1: and Peacock. So depending on what affiliate your channel that

834
00:42:16,880 --> 00:42:19,520
Speaker 1: you like is on, you may be able to get

835
00:42:19,520 --> 00:42:22,880
Speaker 1: them for free streaming through Roku or through Amazon. So

836
00:42:22,920 --> 00:42:25,200
Speaker 1: what I would do is just search the name of

837
00:42:25,520 --> 00:42:28,120
Speaker 1: your local provider. So if you like, let's just say

838
00:42:28,200 --> 00:42:32,480
Speaker 1: KTLA and I would just type in KTLA free streaming

839
00:42:32,840 --> 00:42:35,319
Speaker 1: and see what it does. And it comes up with

840
00:42:35,440 --> 00:42:39,279
Speaker 1: KTLA on Roku, fireTV, Apple TV, the mobile app, and

841
00:42:39,320 --> 00:42:40,920
Speaker 1: those are the different ways that you can watch it

842
00:42:40,960 --> 00:42:43,680
Speaker 1: and for your local channel that may come up and

843
00:42:43,719 --> 00:42:45,480
Speaker 1: you may find that they have their own app, they

844
00:42:45,520 --> 00:42:47,920
Speaker 1: may be on another app like a news app, or

845
00:42:47,960 --> 00:42:50,399
Speaker 1: they may be on one of these paid services which

846
00:42:50,400 --> 00:42:52,560
Speaker 1: you may have to pay to stream. Now, when it

847
00:42:52,560 --> 00:42:55,920
Speaker 1: comes to Hallmark, we go through this every Christmas. We

848
00:42:55,960 --> 00:42:59,080
Speaker 1: want the Hallmark channel, and so we will go and

849
00:42:59,120 --> 00:43:00,560
Speaker 1: I will look for the cheap way to get it,

850
00:43:00,600 --> 00:43:02,600
Speaker 1: and the cheapest way I know to get it is

851
00:43:02,960 --> 00:43:11,200
Speaker 1: the Friendly TV app and so friendly frn dly Friendly TV.

852
00:43:11,480 --> 00:43:15,200
Speaker 1: It's a streaming service that has forty channels live and

853
00:43:15,280 --> 00:43:18,640
Speaker 1: on demand, and Hallmark Channel is one of them. They've

854
00:43:18,640 --> 00:43:23,200
Speaker 1: got Hallmark, they've got the Hallmark movies and mysteries, they've

855
00:43:23,239 --> 00:43:26,160
Speaker 1: got Hallmark Drama, and they have a bunch of other

856
00:43:26,520 --> 00:43:29,799
Speaker 1: kind of random more off the beaten path channels that

857
00:43:30,719 --> 00:43:33,560
Speaker 1: it's probably worth the six ninety nine year paying. They've

858
00:43:33,560 --> 00:43:36,600
Speaker 1: got History Channel on there, They've got any and some

859
00:43:36,640 --> 00:43:38,960
Speaker 1: other channels you may not have heard of. But if

860
00:43:39,000 --> 00:43:41,040
Speaker 1: you want Hallmark, this is probably the best way to

861
00:43:41,040 --> 00:43:43,920
Speaker 1: do it. They also have unlimited DVR, so if you

862
00:43:43,960 --> 00:43:48,360
Speaker 1: want to record those Hallmark movies that people love to watch,

863
00:43:48,440 --> 00:43:50,520
Speaker 1: you can do that as well. So again, those are

864
00:43:50,560 --> 00:43:55,200
Speaker 1: my suggestions for that. Pretty simple there, all right, man,

865
00:43:55,239 --> 00:43:58,160
Speaker 1: We got a lot of email questions. This is from William.

866
00:43:58,239 --> 00:43:59,800
Speaker 1: He says, Hey, Rich, my wife and I watch you

867
00:43:59,800 --> 00:44:01,640
Speaker 1: all the time on air. We have a question for you,

868
00:44:01,680 --> 00:44:03,160
Speaker 1: and I think a lot of others would like to

869
00:44:03,200 --> 00:44:06,160
Speaker 1: explore this online as well. I'm seeing a lot of

870
00:44:06,160 --> 00:44:09,960
Speaker 1: commercials for e commerce businesses to make money, but I'm

871
00:44:10,040 --> 00:44:13,320
Speaker 1: unsure if it's a viable source of income for retired

872
00:44:13,360 --> 00:44:17,000
Speaker 1: people or anybody. Could you elaborate on this subject before

873
00:44:17,040 --> 00:44:20,200
Speaker 1: me or anyone else decides to jump into us. It

874
00:44:20,239 --> 00:44:22,680
Speaker 1: looks and sounds too good and easy to be true.

875
00:44:22,719 --> 00:44:25,440
Speaker 1: Oh let me let me underline that. Hold on, It

876
00:44:25,480 --> 00:44:27,879
Speaker 1: looks and sounds too good and easy to be true. Okay,

877
00:44:27,920 --> 00:44:30,520
Speaker 1: we'll come back to that later. I mean if it's

878
00:44:30,560 --> 00:44:33,040
Speaker 1: as easy as they make it sound. Wouldn't everybody be

879
00:44:33,120 --> 00:44:36,080
Speaker 1: wealthy as the people advertising it are? Is this the trend?

880
00:44:36,200 --> 00:44:36,680
Speaker 2: Is it real?

881
00:44:36,760 --> 00:44:38,280
Speaker 1: It would be great if you could do a segment

882
00:44:38,360 --> 00:44:41,200
Speaker 1: on air before people get financially hurt. Thanks for your

883
00:44:41,239 --> 00:44:43,759
Speaker 1: info and insight you give to the public.

884
00:44:44,680 --> 00:44:46,680
Speaker 2: William William William.

885
00:44:46,520 --> 00:44:49,399
Speaker 1: Well, let's put it this way, the old adage, if

886
00:44:49,400 --> 00:44:52,000
Speaker 1: it sounds too good to be true, it probably is.

887
00:44:52,080 --> 00:44:54,120
Speaker 1: I could tell you who's making money off this e

888
00:44:54,160 --> 00:44:58,280
Speaker 1: commerce side hustle. It's the people advertising the e commerce

889
00:44:58,440 --> 00:45:01,400
Speaker 1: side hustle. They're making lot of money. And I'm not

890
00:45:01,400 --> 00:45:04,480
Speaker 1: saying you can't make any money, but the reality is

891
00:45:04,960 --> 00:45:08,160
Speaker 1: there are a lot of people, or let's put it

892
00:45:08,200 --> 00:45:10,960
Speaker 1: this way, there's a couple people making a lot of

893
00:45:11,000 --> 00:45:14,840
Speaker 1: money and not a lot of people making some money,

894
00:45:15,560 --> 00:45:17,799
Speaker 1: and the rest are just sort of doing this and

895
00:45:17,840 --> 00:45:20,680
Speaker 1: paying in and never doing anything. So, if you're seeing

896
00:45:20,680 --> 00:45:24,160
Speaker 1: commercials on wherever, you're seeing these commercials to start an

897
00:45:24,160 --> 00:45:25,120
Speaker 1: e commerce business.

898
00:45:25,160 --> 00:45:28,120
Speaker 2: If it was that easy, everyone would be doing it now.

899
00:45:28,280 --> 00:45:31,280
Speaker 1: Yes, you can start an e commerce business very easily

900
00:45:31,320 --> 00:45:34,279
Speaker 1: these days. But if you're going to start one, if

901
00:45:34,280 --> 00:45:38,320
Speaker 1: you ask me, you need something unique start something on Etsy,

902
00:45:38,800 --> 00:45:42,120
Speaker 1: start something on your own website where you personalize stuff

903
00:45:42,560 --> 00:45:45,440
Speaker 1: that's unique. But if you're just buying stuff from some

904
00:45:45,480 --> 00:45:49,600
Speaker 1: sort of distributor in China and then you're just reselling that,

905
00:45:50,160 --> 00:45:51,960
Speaker 1: I don't think that's a very good business. You can

906
00:45:52,000 --> 00:45:54,720
Speaker 1: pretty much find anything you want on Amazon in about

907
00:45:54,800 --> 00:45:59,120
Speaker 1: two seconds. What would make someone find your e commerce website?

908
00:45:59,200 --> 00:46:02,400
Speaker 1: Probably nothing. So if this is a program that you

909
00:46:02,640 --> 00:46:06,239
Speaker 1: buy into and then you sell this stuff and you

910
00:46:06,239 --> 00:46:08,600
Speaker 1: buy it from their distributors, I don't think you're going

911
00:46:08,680 --> 00:46:10,960
Speaker 1: to make a lot of money on this. So again,

912
00:46:11,120 --> 00:46:13,120
Speaker 1: if you're seeing commercials for this, I think the people

913
00:46:13,120 --> 00:46:15,359
Speaker 1: at the top that are selling this program are probably

914
00:46:15,400 --> 00:46:17,760
Speaker 1: making a lot of money. And this doesn't really apply

915
00:46:17,960 --> 00:46:20,200
Speaker 1: just to e commerce. This applies to a whole bunch

916
00:46:20,239 --> 00:46:24,080
Speaker 1: of stuff. This applies to real estate. All these people

917
00:46:24,080 --> 00:46:27,960
Speaker 1: you see hawking stuff, it's they're making money. You're probably not.

918
00:46:28,400 --> 00:46:31,040
Speaker 1: And even if you could make money, it might take

919
00:46:31,120 --> 00:46:33,359
Speaker 1: a lot of effort, and it might take too much

920
00:46:33,400 --> 00:46:35,839
Speaker 1: time and you just kind of give up. And they're

921
00:46:35,880 --> 00:46:37,440
Speaker 1: banking on the fact that they're going to collect, you know,

922
00:46:37,440 --> 00:46:39,120
Speaker 1: one hundred two hundred dollars from a lot of these

923
00:46:39,160 --> 00:46:41,960
Speaker 1: people that want to learn the program but then never

924
00:46:42,000 --> 00:46:45,240
Speaker 1: do anything with it. Again, they get wealthy, you get nothing.

925
00:46:45,840 --> 00:46:49,160
Speaker 1: So again, I think etsy something like that is probably

926
00:46:49,160 --> 00:46:51,719
Speaker 1: the best way to do it. Because if you've got

927
00:46:51,719 --> 00:46:54,239
Speaker 1: something personal like my wife just oh you know what,

928
00:46:54,280 --> 00:46:56,279
Speaker 1: I can't talk about that because it's a it's a

929
00:46:56,320 --> 00:46:58,439
Speaker 1: present for someone that may be listening, so never mind.

930
00:46:58,719 --> 00:47:04,400
Speaker 1: But personalized stuff is very very convenient. Let's see, do

931
00:47:04,440 --> 00:47:07,239
Speaker 1: I have time for one more? Probably not, No, I

932
00:47:07,280 --> 00:47:10,239
Speaker 1: don't okay, So all right, coming up on the show,

933
00:47:10,320 --> 00:47:13,359
Speaker 1: we've got lots more to talk about. Ooh, I've got

934
00:47:13,400 --> 00:47:16,239
Speaker 1: this cool feature I discovered, Well I didn't discover it,

935
00:47:16,239 --> 00:47:18,680
Speaker 1: but I discovered someone who discovered it, and it's really

936
00:47:18,680 --> 00:47:21,680
Speaker 1: really cool. If you have an Android phone, it's a

937
00:47:21,760 --> 00:47:23,520
Speaker 1: reading mode that's really really simple.

938
00:47:23,560 --> 00:47:24,920
Speaker 2: I'm gonna tell you how to enable that.

939
00:47:26,360 --> 00:47:30,160
Speaker 1: Plus I'm gonna tell you about this shutdown of my

940
00:47:30,560 --> 00:47:33,960
Speaker 1: photo stream. It's an Apple service that would sink your

941
00:47:33,960 --> 00:47:36,839
Speaker 1: photos across various devices that is shutting down. I'll tell

942
00:47:36,840 --> 00:47:39,640
Speaker 1: you everything you need to know about that. Plus we've

943
00:47:39,680 --> 00:47:43,400
Speaker 1: got some more great guests coming up. Ross Borden is

944
00:47:43,440 --> 00:47:46,600
Speaker 1: gonna tell us about an AI travel chatbot that I

945
00:47:46,640 --> 00:47:49,480
Speaker 1: am just loving it's called guide Geek. He's gonna join

946
00:47:49,560 --> 00:47:52,479
Speaker 1: us live to talk about that, and later we're gonna

947
00:47:52,520 --> 00:47:56,200
Speaker 1: have some magic on the show. Trig Watson, tech magician.

948
00:47:56,680 --> 00:47:58,960
Speaker 1: He was just on America's Got Talent. He's gonna tell

949
00:47:59,040 --> 00:48:01,359
Speaker 1: us why and how how he uses tech in his

950
00:48:01,440 --> 00:48:03,680
Speaker 1: magic act. Plus, if you want to call in, give

951
00:48:03,719 --> 00:48:06,160
Speaker 1: me a call. Triple eight rich one O one eight

952
00:48:06,239 --> 00:48:09,799
Speaker 1: eight eight seven four to two four one zero one.

953
00:48:10,280 --> 00:48:15,480
Speaker 1: More rich on Tech after this. Welcome back to rich

954
00:48:15,560 --> 00:48:18,640
Speaker 1: on Tech. Rich DeMuro here hanging out with you talking

955
00:48:18,880 --> 00:48:25,320
Speaker 1: technology A eight rich one oh one triple eight seven

956
00:48:25,440 --> 00:48:27,640
Speaker 1: four to two four one zero one. Is that confusing

957
00:48:27,640 --> 00:48:29,560
Speaker 1: when I say two different ways? I think it is

958
00:48:29,960 --> 00:48:32,319
Speaker 1: if I say eight eight eight rich one on one

959
00:48:32,320 --> 00:48:34,560
Speaker 1: and then triple eight No, so I got to say

960
00:48:34,600 --> 00:48:38,160
Speaker 1: eight eight eight rich one oh one eight eight eight

961
00:48:38,400 --> 00:48:41,360
Speaker 1: seven four to two four one zero one. You know

962
00:48:41,400 --> 00:48:44,279
Speaker 1: what's really fun if you have kids, just ask them

963
00:48:44,360 --> 00:48:46,480
Speaker 1: things that make a lot of sense to us that

964
00:48:46,560 --> 00:48:48,880
Speaker 1: make zero sense to them. So when I was telling

965
00:48:48,920 --> 00:48:52,080
Speaker 1: them the phone number for the show Rich one O one,

966
00:48:52,400 --> 00:48:54,520
Speaker 1: They're like, Dad, how's anyone going to know how to

967
00:48:54,600 --> 00:48:56,680
Speaker 1: dial that? And I said, well, you just look on

968
00:48:56,719 --> 00:48:59,440
Speaker 1: the keypad. They said, no, you got to say the

969
00:48:59,520 --> 00:49:01,920
Speaker 1: numbers the way the numbers are. You can't just say

970
00:49:01,960 --> 00:49:04,520
Speaker 1: the name. I said, okay, well I think some people

971
00:49:04,600 --> 00:49:06,600
Speaker 1: know that the anyway. It's just stuff that we take

972
00:49:06,600 --> 00:49:08,360
Speaker 1: for granted. The other day, my kid, and this is

973
00:49:08,400 --> 00:49:12,480
Speaker 1: how you tell if someone's older young, Super easy, very

974
00:49:12,480 --> 00:49:17,080
Speaker 1: simple question. Just show them a pound sign and if

975
00:49:17,080 --> 00:49:19,880
Speaker 1: they say pound sign, you know they're old. If they

976
00:49:19,920 --> 00:49:22,520
Speaker 1: say hashtag, you know they're young. My kids they were

977
00:49:22,560 --> 00:49:25,440
Speaker 1: reading something the other day and they just said hashtag whatever.

978
00:49:25,480 --> 00:49:27,640
Speaker 1: And I was like, I just there's these moments as

979
00:49:27,640 --> 00:49:30,560
Speaker 1: a parent that you just laugh so hard at the

980
00:49:30,560 --> 00:49:33,640
Speaker 1: things they say. And I really need to start writing

981
00:49:33,680 --> 00:49:36,400
Speaker 1: these things down because they are so innocent and amazing

982
00:49:37,120 --> 00:49:41,200
Speaker 1: that adults just it just really throws you. Let's go

983
00:49:41,280 --> 00:49:45,640
Speaker 1: to Linda. Linda's in Costa Mesa. Linda, you're on with Rich.

984
00:49:45,880 --> 00:49:47,480
Speaker 2: How you doing? Okay?

985
00:49:47,520 --> 00:49:49,400
Speaker 10: I just wanted to know what kind of smartwash to

986
00:49:49,480 --> 00:49:52,279
Speaker 10: buy in case I'm out without my phone or my

987
00:49:52,360 --> 00:49:53,760
Speaker 10: phone falls away from.

988
00:49:53,560 --> 00:49:56,440
Speaker 5: Me and I'm in danger. I want to have a

989
00:49:56,480 --> 00:49:57,040
Speaker 5: smart rush.

990
00:49:57,440 --> 00:50:01,160
Speaker 2: Oh good question. Do you have a smart I do

991
00:50:01,360 --> 00:50:02,080
Speaker 2: you do? Okay?

992
00:50:03,080 --> 00:50:06,120
Speaker 1: Well, I think The best watch to get is really

993
00:50:06,160 --> 00:50:09,960
Speaker 1: the Apple Watch if you have an iPhone. So there

994
00:50:10,440 --> 00:50:13,680
Speaker 1: are several different types of watches available, but if you

995
00:50:13,800 --> 00:50:17,800
Speaker 1: have an iPhone, I would recommend the Apple Watch because

996
00:50:18,000 --> 00:50:22,200
Speaker 1: it pairs very nicely and it has what's called cellular capability,

997
00:50:23,000 --> 00:50:26,200
Speaker 1: so you can get a cellular version of the Apple

998
00:50:26,239 --> 00:50:31,120
Speaker 1: Watch that will work even if your phone isn't nearby. Now,

999
00:50:32,160 --> 00:50:34,760
Speaker 1: Apple's a little tricky with this because there's a couple

1000
00:50:34,800 --> 00:50:35,480
Speaker 1: things you can do.

1001
00:50:36,160 --> 00:50:37,560
Speaker 2: There's a couple of ways you can set up an

1002
00:50:37,560 --> 00:50:38,120
Speaker 2: Apple Watch.

1003
00:50:38,160 --> 00:50:40,400
Speaker 1: So number one, if you just have an iPhone like

1004
00:50:40,440 --> 00:50:42,680
Speaker 1: I do, and you have an Apple Watch that has cellular,

1005
00:50:43,280 --> 00:50:46,240
Speaker 1: you can activate the cellular on that watch for usually

1006
00:50:46,280 --> 00:50:48,840
Speaker 1: anywhere from five to ten dollars a month. And what

1007
00:50:49,000 --> 00:50:53,279
Speaker 1: happens is when you activate that, your watch, even if

1008
00:50:53,320 --> 00:50:56,719
Speaker 1: you're nowhere near your phone, will still be able to

1009
00:50:56,800 --> 00:51:00,160
Speaker 1: make and receive phone calls, make and receive texts, and

1010
00:51:00,239 --> 00:51:03,640
Speaker 1: also do things like stream music, so you can listen

1011
00:51:03,680 --> 00:51:06,919
Speaker 1: to the radio that's streaming whatever you want because your

1012
00:51:06,960 --> 00:51:11,759
Speaker 1: phone has its own cellular data plan. So Apple is

1013
00:51:11,760 --> 00:51:15,080
Speaker 1: a little strange because you can't you can do that

1014
00:51:15,120 --> 00:51:17,080
Speaker 1: on its own, but you kind of need an iPhone

1015
00:51:17,120 --> 00:51:19,560
Speaker 1: to activate it. But if you have an iPhone, very

1016
00:51:19,640 --> 00:51:22,879
Speaker 1: very easy, it's pretty simple. I would recommend Linda. If

1017
00:51:22,920 --> 00:51:25,920
Speaker 1: you want something that is very simple and basic, the

1018
00:51:25,960 --> 00:51:29,560
Speaker 1: Apple Watch se is the way to go. It's the

1019
00:51:29,640 --> 00:51:32,600
Speaker 1: most inexpensive out of all of the Apple Watches. It's

1020
00:51:32,600 --> 00:51:34,760
Speaker 1: going to have most of the features that you need,

1021
00:51:35,480 --> 00:51:37,719
Speaker 1: and it starts at two hundred and fifty dollars. But

1022
00:51:38,440 --> 00:51:40,920
Speaker 1: if you want to get that cellular version, which is

1023
00:51:40,920 --> 00:51:43,600
Speaker 1: what you're talking about, you have to pay a little

1024
00:51:43,600 --> 00:51:47,279
Speaker 1: bit more because the cellular antenna costs more. So this

1025
00:51:47,440 --> 00:51:52,360
Speaker 1: cellular version is two hundred and ninety nine dollars, so

1026
00:51:52,400 --> 00:51:54,719
Speaker 1: it's an extra fifty bucks. Used to be an extra

1027
00:51:54,840 --> 00:51:57,520
Speaker 1: hundred now it's only extra fifty. So for three hundred

1028
00:51:57,520 --> 00:51:59,879
Speaker 1: dollars you would have the cellular version of the phone,

1029
00:52:00,640 --> 00:52:02,440
Speaker 1: and then of course you do have to pay that

1030
00:52:02,520 --> 00:52:05,920
Speaker 1: monthly fee. Now here's the thing. You can also do

1031
00:52:06,000 --> 00:52:08,840
Speaker 1: this for a family member that does not have an iPhone.

1032
00:52:08,880 --> 00:52:11,960
Speaker 1: It's called family setup. So if you have a family

1033
00:52:12,000 --> 00:52:14,520
Speaker 1: member that you want to keep tabs on or get

1034
00:52:14,520 --> 00:52:16,960
Speaker 1: them an Apple Watch, you can do this, but you

1035
00:52:17,000 --> 00:52:19,239
Speaker 1: would not link it to your phone. When you go

1036
00:52:19,280 --> 00:52:21,080
Speaker 1: through setting up that Apple Watch. It would be called

1037
00:52:21,120 --> 00:52:24,520
Speaker 1: family setup, and I do this for my kid, so

1038
00:52:24,640 --> 00:52:27,239
Speaker 1: they have an Apple Watch with cellular, but it is

1039
00:52:28,400 --> 00:52:31,480
Speaker 1: it's independent, it doesn't need an iPhone to function, and

1040
00:52:31,560 --> 00:52:33,920
Speaker 1: so that's what I'd recommend for that. If you're on Android,

1041
00:52:34,560 --> 00:52:37,960
Speaker 1: very very similar setup, you can get either a Samsung

1042
00:52:38,040 --> 00:52:43,200
Speaker 1: Watch or a Pixel Watch, and they have LTE cellular

1043
00:52:43,280 --> 00:52:46,839
Speaker 1: versions available as well. Now, if you're deciding you're like rich,

1044
00:52:46,960 --> 00:52:50,000
Speaker 1: do I need a cellular version of a watch, here's

1045
00:52:50,040 --> 00:52:55,360
Speaker 1: my delineation. Okay, if you often leave your phone at

1046
00:52:55,400 --> 00:52:58,840
Speaker 1: home and you are doing something with just your watch,

1047
00:52:58,880 --> 00:53:02,080
Speaker 1: then you probably want. For instance, I am a runner.

1048
00:53:02,440 --> 00:53:04,520
Speaker 1: I often take a run like I did this morning

1049
00:53:04,960 --> 00:53:08,080
Speaker 1: with just my watch, right, I don't bring my phone

1050
00:53:08,120 --> 00:53:11,520
Speaker 1: with me, and so if I want an emergency service

1051
00:53:11,560 --> 00:53:14,880
Speaker 1: if I fell, and you know, my watch noticed that

1052
00:53:14,920 --> 00:53:17,839
Speaker 1: I fell, it would call nine one one, or if

1053
00:53:17,880 --> 00:53:20,160
Speaker 1: I needed to call someone, or if I had to

1054
00:53:20,280 --> 00:53:22,080
Speaker 1: you know, receive a text while I'm out there on

1055
00:53:22,120 --> 00:53:24,759
Speaker 1: my run, which hopefully I wouldn't have to. Those are

1056
00:53:24,760 --> 00:53:27,080
Speaker 1: the kind of things you can do because you have cellular.

1057
00:53:27,600 --> 00:53:31,160
Speaker 1: If you don't do anything without your phone nearby, you

1058
00:53:31,200 --> 00:53:31,879
Speaker 1: do not need to.

1059
00:53:31,800 --> 00:53:32,920
Speaker 2: Pay extra for the cellular.

1060
00:53:32,960 --> 00:53:35,359
Speaker 1: If your phone is always near your body, your your

1061
00:53:35,400 --> 00:53:37,360
Speaker 1: watch is just going to link to your phone to

1062
00:53:37,400 --> 00:53:41,520
Speaker 1: get all that connectivity. So again, if you're doing something

1063
00:53:41,560 --> 00:53:44,359
Speaker 1: without your phone, get the cellular version, like Linda you're

1064
00:53:44,400 --> 00:53:46,319
Speaker 1: asking for. If not, then you could just go with

1065
00:53:46,320 --> 00:53:48,200
Speaker 1: the regular one. But I think if you have an iPhone,

1066
00:53:48,520 --> 00:53:50,040
Speaker 1: I think that's probably the easiest way.

1067
00:53:50,120 --> 00:53:51,000
Speaker 2: Go with the Apple Watch.

1068
00:53:51,160 --> 00:53:54,560
Speaker 1: Se If you want something that's a little bit more,

1069
00:53:55,320 --> 00:53:58,399
Speaker 1: you know, the better one is this series eight that's

1070
00:53:58,400 --> 00:54:00,239
Speaker 1: the newest. If you want something that's the old to me,

1071
00:54:01,120 --> 00:54:05,520
Speaker 1: then you actually want the Apple Watch Ultra, which is

1072
00:54:05,560 --> 00:54:09,120
Speaker 1: eight hundred dollars, and that only comes in a cellular version.

1073
00:54:09,600 --> 00:54:11,719
Speaker 1: All right, let's see, I'm doing something kind of dangerous here.

1074
00:54:11,760 --> 00:54:14,640
Speaker 1: I'm going to line too. Here Rick is here. I

1075
00:54:14,680 --> 00:54:17,880
Speaker 1: only got a minute. Rick, you're saying something about.

1076
00:54:18,800 --> 00:54:22,680
Speaker 6: What okay, so on your iPhone. I just did it

1077
00:54:22,760 --> 00:54:26,520
Speaker 6: when you said this. I just said call Triple eight

1078
00:54:27,080 --> 00:54:29,200
Speaker 6: rich one oh one, and it called you.

1079
00:54:29,440 --> 00:54:29,920
Speaker 2: Oh wow.

1080
00:54:30,080 --> 00:54:33,080
Speaker 6: I've done it before with my bank. With US Bank,

1081
00:54:33,160 --> 00:54:35,800
Speaker 6: you can say call eight hundred US banks and it'll

1082
00:54:35,840 --> 00:54:39,200
Speaker 6: do it. Or any other words. It just styles the words.

1083
00:54:39,360 --> 00:54:40,319
Speaker 2: That is incredible.

1084
00:54:40,560 --> 00:54:42,960
Speaker 1: Rick, I wrote a book about one hundred and one

1085
00:54:42,960 --> 00:54:45,239
Speaker 1: handy tech tips for the iPhone, and I still did

1086
00:54:45,239 --> 00:54:47,879
Speaker 1: not know that until just now. I wish I wish

1087
00:54:47,960 --> 00:54:51,120
Speaker 1: I had my ding here like my bell, because I

1088
00:54:51,120 --> 00:54:51,680
Speaker 1: would give.

1089
00:54:51,520 --> 00:54:55,120
Speaker 6: You and the cool things are too because I'm blind

1090
00:54:55,160 --> 00:54:59,400
Speaker 6: and I use the accessibility on there sure and with

1091
00:54:59,560 --> 00:55:02,480
Speaker 6: voice over you can do a ton of stuff on

1092
00:55:02,520 --> 00:55:03,120
Speaker 6: the iPhone.

1093
00:55:03,239 --> 00:55:04,120
Speaker 2: Oh, I know what I need to.

1094
00:55:04,200 --> 00:55:06,279
Speaker 6: Joke and say, I'm blind. I should give a couple

1095
00:55:06,400 --> 00:55:09,120
Speaker 6: iPhones I could see. And then somebody showed me how

1096
00:55:09,200 --> 00:55:11,320
Speaker 6: iPhones work, and I'm like, fuly smoke.

1097
00:55:11,520 --> 00:55:14,839
Speaker 1: Oh it's incredible, incredible, Rick, thanks so much for cal

1098
00:55:14,880 --> 00:55:15,600
Speaker 1: and I appreciate it.

1099
00:55:15,680 --> 00:55:16,120
Speaker 2: Now we know.

1100
00:55:16,360 --> 00:55:19,600
Speaker 1: Just say call rich one on one all right, you're

1101
00:55:19,640 --> 00:55:25,319
Speaker 1: listening to rich on tech more after this. Welcome back

1102
00:55:25,360 --> 00:55:30,919
Speaker 1: to rich on Tech. You're listening to Rich Demiro here

1103
00:55:31,000 --> 00:55:34,600
Speaker 1: talking technology with you at Triple eight rich one on one.

1104
00:55:34,640 --> 00:55:38,520
Speaker 1: That's eight eight eight seven four to two four one

1105
00:55:38,920 --> 00:55:43,800
Speaker 1: zero one. Joining me on the show is Ross Borden.

1106
00:55:43,920 --> 00:55:47,160
Speaker 1: He is the founder and CEO of Mattador Network. They

1107
00:55:47,160 --> 00:55:52,799
Speaker 1: have a cool new tool called guide geek Ai. This

1108
00:55:53,040 --> 00:55:56,600
Speaker 1: is sort of like having a local travel buddy in

1109
00:55:56,640 --> 00:55:59,960
Speaker 1: your pocket at all times. It's an AI chap bot.

1110
00:56:00,480 --> 00:56:03,560
Speaker 1: We did a story on KTLA about this and I've

1111
00:56:03,600 --> 00:56:06,400
Speaker 1: been using it ever since. It is so cool. But

1112
00:56:06,600 --> 00:56:10,319
Speaker 1: let's let let's let Ross explain what it is. Ross

1113
00:56:10,360 --> 00:56:11,080
Speaker 1: Welcome to the show.

1114
00:56:11,920 --> 00:56:13,319
Speaker 5: Thanks Rich, Thanks for having me.

1115
00:56:13,600 --> 00:56:17,520
Speaker 1: All right, So, first off, explain what Matador Network is.

1116
00:56:17,560 --> 00:56:20,800
Speaker 1: That's kind of the company behind this guide geek Ai.

1117
00:56:20,920 --> 00:56:23,040
Speaker 2: You've been doing travel for a while. Huh.

1118
00:56:23,120 --> 00:56:25,360
Speaker 5: Yeah, we've been doing travel for a while. We started

1119
00:56:25,400 --> 00:56:27,719
Speaker 5: a media company way back in two thousand and six.

1120
00:56:27,840 --> 00:56:32,080
Speaker 5: It's sort of a national geographic meets BuzzFeed, so we

1121
00:56:32,160 --> 00:56:36,160
Speaker 5: published article, city guides, videos about travel and adventure all

1122
00:56:36,200 --> 00:56:36,840
Speaker 5: over the world.

1123
00:56:37,160 --> 00:56:39,160
Speaker 1: Okay, and now you came out with this thing called

1124
00:56:39,200 --> 00:56:44,160
Speaker 1: guide geek Ai. It's an AI chatbot. Kind of explain

1125
00:56:44,320 --> 00:56:44,960
Speaker 1: what it can do.

1126
00:56:46,760 --> 00:56:48,920
Speaker 5: Yes, so you can just ask this thing just like

1127
00:56:49,040 --> 00:56:50,759
Speaker 5: I mean, most people are familiar at this point for

1128
00:56:50,880 --> 00:56:54,640
Speaker 5: chat GPT. It's like chat GPT, but specifically for travel,

1129
00:56:54,680 --> 00:56:56,759
Speaker 5: and it has up to date information so you can

1130
00:56:56,800 --> 00:57:02,560
Speaker 5: search live flights, hotels, Airbnb. But yeah, you can ask

1131
00:57:02,600 --> 00:57:07,200
Speaker 5: it any travel question, build it itinerary for you. It speaks,

1132
00:57:07,280 --> 00:57:10,759
Speaker 5: you know, fluent in fifty languages. But most people are

1133
00:57:10,840 --> 00:57:13,360
Speaker 5: using it, you know, either to plan a big trip

1134
00:57:13,360 --> 00:57:15,799
Speaker 5: that would have taken days to plan otherwise and they

1135
00:57:15,800 --> 00:57:18,840
Speaker 5: can plan it in you know, twenty minutes chatting with

1136
00:57:18,840 --> 00:57:23,120
Speaker 5: with guy geek, or when they're traveling to look at

1137
00:57:23,200 --> 00:57:26,040
Speaker 5: you know, I'm in this neighborhood in Barcelona and I

1138
00:57:26,120 --> 00:57:29,000
Speaker 5: love a restaurant with great salads, so you can just

1139
00:57:29,080 --> 00:57:33,040
Speaker 5: ask guye geek. It is essentially devoured the entire internet

1140
00:57:33,160 --> 00:57:36,160
Speaker 5: to read every hotel review, every restaurant review, and so

1141
00:57:36,280 --> 00:57:39,200
Speaker 5: you can just ask it very specific questions based on

1142
00:57:39,280 --> 00:57:42,200
Speaker 5: what you are interested in doing, and it will give

1143
00:57:42,200 --> 00:57:45,479
Speaker 5: you instant answers and it's free, so it's a great

1144
00:57:45,520 --> 00:57:46,600
Speaker 5: resource for travelers.

1145
00:57:46,880 --> 00:57:49,440
Speaker 1: So I've been telling people about this just personally, and

1146
00:57:49,480 --> 00:57:51,280
Speaker 1: the first question I get is, well, why not just

1147
00:57:51,400 --> 00:57:54,680
Speaker 1: use chat GPT? So can you explain the difference, And

1148
00:57:54,720 --> 00:57:56,840
Speaker 1: you sort of did. You said that this has consumed

1149
00:57:56,920 --> 00:57:59,120
Speaker 1: more of the web, right, and it's more up to date.

1150
00:58:00,120 --> 00:58:02,960
Speaker 5: So it is more up to date because we've integrated

1151
00:58:03,000 --> 00:58:06,560
Speaker 5: with different APIs. So if you want, you know, show

1152
00:58:06,600 --> 00:58:11,000
Speaker 5: me the best cheapest flights from LAX to JFK next Tuesday.

1153
00:58:12,000 --> 00:58:15,400
Speaker 5: If you know, chat GPT. The base model unless you're

1154
00:58:15,440 --> 00:58:17,080
Speaker 5: using the plugins, will not be able to do that

1155
00:58:17,120 --> 00:58:20,560
Speaker 5: because it has only information up to September twenty one.

1156
00:58:21,720 --> 00:58:24,800
Speaker 5: So you know, Guy geek connects to live and we're

1157
00:58:24,800 --> 00:58:28,160
Speaker 5: adding weather data, currency conversions, so all of this is

1158
00:58:28,200 --> 00:58:33,240
Speaker 5: live data. Also, the results are curated by the travel

1159
00:58:33,240 --> 00:58:36,200
Speaker 5: experts and Matador. So again, Matador has been a leading

1160
00:58:36,280 --> 00:58:40,200
Speaker 5: travel publisher for a decade plus and we have our

1161
00:58:40,240 --> 00:58:45,040
Speaker 5: travel experts making all the suggestions better, improving it, updating it.

1162
00:58:45,400 --> 00:58:48,320
Speaker 5: And then finally you can just access through WhatsApp, so

1163
00:58:48,560 --> 00:58:51,600
Speaker 5: it's free. It will always be free of travelers and

1164
00:58:51,880 --> 00:58:53,800
Speaker 5: if they go to guygeek dot com, you can just

1165
00:58:54,200 --> 00:58:58,280
Speaker 5: hit connector WhatsApp. It opens to WhatsApp. We're also launching Instagram,

1166
00:58:58,360 --> 00:59:01,480
Speaker 5: so through Instagram, dms can just follow us at guygeek

1167
00:59:01,560 --> 00:59:04,040
Speaker 5: dot ai on Instagram and then you'll be able to

1168
00:59:04,160 --> 00:59:06,880
Speaker 5: chat directly with us there and have full access to

1169
00:59:06,920 --> 00:59:07,280
Speaker 5: the AI.

1170
00:59:07,400 --> 00:59:10,120
Speaker 2: That way, is that one live yet.

1171
00:59:10,720 --> 00:59:15,560
Speaker 5: Instagram's coming soon. The account is live and it's getting

1172
00:59:15,600 --> 00:59:18,680
Speaker 5: a ton of attention, but we're excited. So right now

1173
00:59:18,680 --> 00:59:23,040
Speaker 5: there's just a link to the WhatsApp connect on Instagram. Again,

1174
00:59:23,080 --> 00:59:26,080
Speaker 5: it's Guygeek dot ai on Instagram and then soon you'll

1175
00:59:26,120 --> 00:59:28,439
Speaker 5: just be able to chat directly within Instagram.

1176
00:59:28,760 --> 00:59:32,240
Speaker 1: I mean, it really is a very good service, and

1177
00:59:32,320 --> 00:59:37,040
Speaker 1: it feels like it is smart. It feels like you

1178
00:59:37,080 --> 00:59:39,800
Speaker 1: have a trusted kind of voice in these different places.

1179
00:59:39,840 --> 00:59:42,480
Speaker 1: I've asked it so many different questions for so many

1180
00:59:42,480 --> 00:59:44,320
Speaker 1: different cities, and the stuff that comes up with is

1181
00:59:44,400 --> 00:59:47,600
Speaker 1: really good. And what I like about AI, I think

1182
00:59:47,680 --> 00:59:50,680
Speaker 1: versus just searching online is number one. I love the

1183
00:59:50,800 --> 00:59:53,320
Speaker 1: chat interface. So the fact that this is on WhatsApp,

1184
00:59:53,360 --> 00:59:56,680
Speaker 1: it made me download whatsappened sign up, and then you know,

1185
00:59:56,800 --> 00:59:58,600
Speaker 1: once you do that, it's very simple. You can just

1186
00:59:58,680 --> 01:00:02,440
Speaker 1: open this chatbot. It's like having another chat on like

1187
01:00:02,480 --> 01:00:05,760
Speaker 1: an instant messager. But what I love is that you

1188
01:00:05,800 --> 01:00:08,880
Speaker 1: can get super specific. So instead of saying, tell me

1189
01:00:08,920 --> 01:00:11,400
Speaker 1: the best things to do in London, you can say,

1190
01:00:11,560 --> 01:00:13,920
Speaker 1: I'm going to London for forty eight hours. I've got

1191
01:00:13,920 --> 01:00:18,080
Speaker 1: two kids with me. They're this age and we like cars.

1192
01:00:18,560 --> 01:00:20,800
Speaker 1: Tell us what to do. And I did that kind

1193
01:00:20,800 --> 01:00:23,080
Speaker 1: of question and it gave me a whole list of

1194
01:00:23,120 --> 01:00:26,040
Speaker 1: things that involve cars in London, which I was just

1195
01:00:26,120 --> 01:00:27,680
Speaker 1: kind of making something up and I had no idea

1196
01:00:27,680 --> 01:00:29,280
Speaker 1: there's so much car culture there.

1197
01:00:29,720 --> 01:00:32,560
Speaker 5: Right that are probably all the recommendations were also good

1198
01:00:32,560 --> 01:00:36,400
Speaker 5: for kids, So like, that's that's exactly how I think

1199
01:00:36,480 --> 01:00:38,440
Speaker 5: people are getting the most out of it rich So

1200
01:00:38,960 --> 01:00:41,600
Speaker 5: and it's fun. You can say, like I'm like, where

1201
01:00:41,600 --> 01:00:44,880
Speaker 5: would Anthony Bourdain eat in Mexico City for four days?

1202
01:00:44,920 --> 01:00:48,040
Speaker 5: You know, like you can even throw out really specific

1203
01:00:48,120 --> 01:00:52,040
Speaker 5: references to a travel style or Hey, my wife is vegan,

1204
01:00:52,560 --> 01:00:55,320
Speaker 5: my kids are seven and ten and sort of picky eaters,

1205
01:00:55,360 --> 01:00:58,800
Speaker 5: and we're going to Buenos Aires for a week. You know,

1206
01:00:58,840 --> 01:01:02,000
Speaker 5: build me an itinerary a really big focus on fine dining.

1207
01:01:02,120 --> 01:01:04,960
Speaker 5: That's that's right for my family, and you know, boom

1208
01:01:05,000 --> 01:01:08,760
Speaker 5: it all two seconds later we'll deliver that full itinerary.

1209
01:01:08,920 --> 01:01:11,760
Speaker 5: So yeah, it really is if you can get specific

1210
01:01:11,840 --> 01:01:15,240
Speaker 5: with it's it's a very powerful tool.

1211
01:01:15,880 --> 01:01:18,800
Speaker 1: So what do you make of this whole AI trend

1212
01:01:18,920 --> 01:01:21,720
Speaker 1: with travel, Because I think that AI is going to

1213
01:01:21,760 --> 01:01:25,680
Speaker 1: impact almost every industry out there, but for travel, this

1214
01:01:25,840 --> 01:01:28,400
Speaker 1: is just a small example of just how big an

1215
01:01:28,440 --> 01:01:29,440
Speaker 1: impact this can have.

1216
01:01:29,560 --> 01:01:30,120
Speaker 2: Already.

1217
01:01:31,320 --> 01:01:33,520
Speaker 5: Yeah, no doubt. I mean AI is going to for

1218
01:01:34,040 --> 01:01:36,600
Speaker 5: better for worse. It's going to sort of infiltrate and

1219
01:01:37,040 --> 01:01:40,200
Speaker 5: be added to every single service across every single industry,

1220
01:01:41,240 --> 01:01:43,720
Speaker 5: but in travel, I think it really is a positive

1221
01:01:44,240 --> 01:01:47,120
Speaker 5: if you think about it. The last major innovation and

1222
01:01:47,200 --> 01:01:50,880
Speaker 5: how we plan to research and book trips was really

1223
01:01:50,920 --> 01:01:54,400
Speaker 5: the launch of the OTAs like Expedia and Booking way

1224
01:01:54,440 --> 01:01:57,320
Speaker 5: back in the nineties. So there hasn't really been any

1225
01:01:57,760 --> 01:02:00,919
Speaker 5: tremendous innovation within travel. It's still takes a really long

1226
01:02:00,960 --> 01:02:03,080
Speaker 5: time to find flights, it still takes a really long

1227
01:02:03,120 --> 01:02:06,600
Speaker 5: time to find airbnbs or hotels or just like have

1228
01:02:06,720 --> 01:02:09,840
Speaker 5: the confidence to that you're going to the right place

1229
01:02:09,920 --> 01:02:13,680
Speaker 5: for who you are and how you travel. So it's

1230
01:02:14,000 --> 01:02:17,600
Speaker 5: much overdue for a big technological innovation to sort of

1231
01:02:17,640 --> 01:02:20,600
Speaker 5: reshape travel, and we think that's exactly what this is.

1232
01:02:21,080 --> 01:02:24,439
Speaker 1: So I just asked guide Geek on WhatsApp, I said,

1233
01:02:25,080 --> 01:02:28,400
Speaker 1: where would Giada eat in Rome for forty eight hours?

1234
01:02:28,880 --> 01:02:31,200
Speaker 1: And it responded it said Giada would definitely have some

1235
01:02:31,280 --> 01:02:33,760
Speaker 1: favorite restaurants in Rome as it's one of the top

1236
01:02:33,800 --> 01:02:38,160
Speaker 1: culinary destinations. Here's a few recommendations as recommended by locals

1237
01:02:38,160 --> 01:02:40,920
Speaker 1: and foodies, and then it gave me the first restaurant

1238
01:02:41,000 --> 01:02:43,560
Speaker 1: and it said this a must visit for cured Meat's

1239
01:02:43,560 --> 01:02:47,600
Speaker 1: excellent wine, Giada would enjoy the fresh Barada cheese, carbonara

1240
01:02:47,680 --> 01:02:51,880
Speaker 1: or amitriana and homemade bread. So I mean, not only

1241
01:02:51,920 --> 01:02:54,520
Speaker 1: are you getting specific with your questions, but the answers

1242
01:02:54,600 --> 01:02:57,400
Speaker 1: are just so specific. There's no search engine in the

1243
01:02:57,440 --> 01:03:00,760
Speaker 1: world that can give you a response like that, right, I.

1244
01:03:00,680 --> 01:03:03,200
Speaker 5: Mean, because it's read not only as you heard, it

1245
01:03:03,240 --> 01:03:07,120
Speaker 5: was recommending actual plates to get order at that specific restaurant.

1246
01:03:07,160 --> 01:03:09,320
Speaker 5: So it's not going to say this restaurant's great, it's

1247
01:03:09,320 --> 01:03:12,440
Speaker 5: going to say this restaurant's great for you because I

1248
01:03:12,480 --> 01:03:15,280
Speaker 5: know you love seafood and by the way, you know,

1249
01:03:15,440 --> 01:03:17,640
Speaker 5: have the hell of it. It's incredible with the capers,

1250
01:03:17,680 --> 01:03:19,960
Speaker 5: like it's going to have that level of detail because

1251
01:03:19,960 --> 01:03:23,160
Speaker 5: it's literally read all the reviews and it's read the menus.

1252
01:03:24,000 --> 01:03:27,120
Speaker 1: Now, some other things that are really interesting as some

1253
01:03:27,200 --> 01:03:30,840
Speaker 1: specific examples. If you have, like I'm looking at the

1254
01:03:31,040 --> 01:03:33,520
Speaker 1: hot questions on your website and this says, I have

1255
01:03:33,520 --> 01:03:36,040
Speaker 1: a child with autism, can you help me find family

1256
01:03:36,080 --> 01:03:40,200
Speaker 1: friendly experiences in Washington, d C. So this is really

1257
01:03:40,240 --> 01:03:45,240
Speaker 1: good for people that have varying accessibility requirements as well.

1258
01:03:45,320 --> 01:03:49,440
Speaker 5: Huh, totally yeah, And that question was one of the

1259
01:03:49,480 --> 01:03:52,240
Speaker 5: first questions that was asked the AI when we sort

1260
01:03:52,240 --> 01:03:54,960
Speaker 5: of unleashed it into the wild, and that one blew

1261
01:03:55,040 --> 01:03:59,240
Speaker 5: us away because, you know, think about the the challenges

1262
01:03:59,480 --> 01:04:02,240
Speaker 5: of traubling with a child with a disability like that

1263
01:04:02,320 --> 01:04:04,560
Speaker 5: and wanting to make sure that you know you're getting

1264
01:04:04,600 --> 01:04:06,600
Speaker 5: the most out of the city. You're not holding back,

1265
01:04:06,640 --> 01:04:09,280
Speaker 5: but you are, you know, have those things. You have

1266
01:04:09,320 --> 01:04:11,880
Speaker 5: to have those things in mind. So the answer like

1267
01:04:11,960 --> 01:04:16,160
Speaker 5: it already knew every you know, sensory sensitive hours of

1268
01:04:16,240 --> 01:04:19,840
Speaker 5: every museum and special exhibits and outdoor activities that a

1269
01:04:19,920 --> 01:04:23,520
Speaker 5: child with autism would really enjoy. So that was like

1270
01:04:23,640 --> 01:04:26,000
Speaker 5: one of the early questions where we're like, Wow, this

1271
01:04:26,120 --> 01:04:27,120
Speaker 5: is a game changer.

1272
01:04:27,520 --> 01:04:28,960
Speaker 2: This is really incredible stuff.

1273
01:04:29,040 --> 01:04:32,400
Speaker 1: Things that would take so much research, so many different

1274
01:04:32,440 --> 01:04:35,640
Speaker 1: websites to kind of piece together all this information. The

1275
01:04:35,640 --> 01:04:37,280
Speaker 1: fact that you just have this in the palm of

1276
01:04:37,320 --> 01:04:41,320
Speaker 1: your hand and available to you for free wherever you

1277
01:04:41,400 --> 01:04:45,960
Speaker 1: are and in real time is pretty wild ross. So

1278
01:04:46,000 --> 01:04:48,120
Speaker 1: tell us real quick how to find this one more time?

1279
01:04:49,200 --> 01:04:52,920
Speaker 5: Yeah, just guide geek dot com. So just go to

1280
01:04:52,920 --> 01:04:55,600
Speaker 5: the website and it's one click from there to open

1281
01:04:55,600 --> 01:04:57,480
Speaker 5: on WhatsApp. And like I said, we'll be live on

1282
01:04:57,960 --> 01:04:59,880
Speaker 5: Instagram soon, So if you want to follow us on

1283
01:05:00,000 --> 01:05:01,880
Speaker 5: Instagram and get ready for that launch, it's a guy

1284
01:05:02,000 --> 01:05:05,840
Speaker 5: geek dot ai. There's already one point three million followers.

1285
01:05:06,720 --> 01:05:11,160
Speaker 5: But yeah, it's it's super easy to there's nothing to install,

1286
01:05:11,200 --> 01:05:14,160
Speaker 5: it's not an app. Just go to guy geek dot com.

1287
01:05:14,240 --> 01:05:16,440
Speaker 1: Okay, and I've got it linked up on my website

1288
01:05:16,480 --> 01:05:19,480
Speaker 1: as well. Rich on tech dot tv, you can look

1289
01:05:19,520 --> 01:05:22,000
Speaker 1: for the radio show notes for show number twenty two.

1290
01:05:22,120 --> 01:05:24,440
Speaker 1: You got to try this out now, Ross, I know

1291
01:05:24,480 --> 01:05:26,560
Speaker 1: you've got a little one that you just had, So

1292
01:05:26,720 --> 01:05:28,240
Speaker 1: are you traveling anywhere soon?

1293
01:05:29,600 --> 01:05:32,800
Speaker 5: Yes, I'm planning her first trip. I also have a

1294
01:05:32,840 --> 01:05:34,640
Speaker 5: seven year old, so you've got seven year old and

1295
01:05:34,680 --> 01:05:37,400
Speaker 5: a newborn, and we'll be going to Mexico.

1296
01:05:37,560 --> 01:05:39,160
Speaker 11: Will be uh my.

1297
01:05:39,200 --> 01:05:43,280
Speaker 5: Daughter's first international trip. And then I'm going to swim

1298
01:05:43,280 --> 01:05:46,960
Speaker 5: with humpback whales in Tonga in July, just with with

1299
01:05:47,040 --> 01:05:50,920
Speaker 5: some folks from Matador because it is just unbelievable experience.

1300
01:05:51,360 --> 01:05:52,760
Speaker 2: Because why not I'm going back.

1301
01:05:52,880 --> 01:05:54,280
Speaker 6: Yeah, it's been closed down.

1302
01:05:54,320 --> 01:05:56,400
Speaker 5: We haven't been able to get there throughout the pandemic,

1303
01:05:56,480 --> 01:05:58,360
Speaker 5: so we're really excited to go back and see our

1304
01:05:58,360 --> 01:05:58,760
Speaker 5: friends in.

1305
01:05:58,760 --> 01:06:00,000
Speaker 2: Tonga that sounds amazing.

1306
01:06:00,280 --> 01:06:03,400
Speaker 1: All right, Ross, good luck with the little ones. Ross

1307
01:06:03,400 --> 01:06:08,080
Speaker 1: Borden of Matador Network, creators of Guide geek dot com.

1308
01:06:08,240 --> 01:06:11,040
Speaker 2: Check it out. It is such a cool travel resource.

1309
01:06:11,280 --> 01:06:11,600
Speaker 2: All right.

1310
01:06:11,600 --> 01:06:13,040
Speaker 1: Coming up on the show, we'll have more of your

1311
01:06:13,080 --> 01:06:16,400
Speaker 1: calls at triple eight rich one oh one eight eight

1312
01:06:16,480 --> 01:06:19,520
Speaker 1: eight seven four to two four to one zero one. Plus,

1313
01:06:19,520 --> 01:06:21,400
Speaker 1: I got a couple of new features to tell you about,

1314
01:06:21,920 --> 01:06:24,000
Speaker 1: including this reading mode on Android.

1315
01:06:24,040 --> 01:06:24,720
Speaker 2: It is so cool.

1316
01:06:24,720 --> 01:06:28,080
Speaker 1: I'll tell you about that, and Apple shutting down my photostream.

1317
01:06:28,120 --> 01:06:31,480
Speaker 1: I'll explain the deal with that. My name is rich Dumiro.

1318
01:06:31,680 --> 01:06:36,040
Speaker 1: You are listening to Rich on Tech. Welcome back to

1319
01:06:36,400 --> 01:06:39,040
Speaker 1: Rich on Tech. Rich Demiro here hanging out with you,

1320
01:06:39,320 --> 01:06:44,240
Speaker 1: talking technology at triple eight rich one oh one. That's

1321
01:06:44,280 --> 01:06:48,520
Speaker 1: eight eight eight seven four to two four one zero one.

1322
01:06:52,360 --> 01:06:55,280
Speaker 1: Let's go to Chris in Miami. Chris, you're on with Rich.

1323
01:06:56,240 --> 01:06:59,280
Speaker 7: Hey, thanks for taking the call. Boss Matt, you're absolutely

1324
01:06:59,320 --> 01:07:02,680
Speaker 7: crushing it. Talk about a global impact taking my com man.

1325
01:07:02,800 --> 01:07:05,200
Speaker 1: Yeah, thank you, thanks for calling.

1326
01:07:05,920 --> 01:07:08,280
Speaker 7: You're welcome. Kim's crushing it at her end, and you

1327
01:07:08,320 --> 01:07:10,720
Speaker 7: know I won't keep you. I know that you probably

1328
01:07:10,720 --> 01:07:13,040
Speaker 7: have a full line up today. You know, last time

1329
01:07:13,080 --> 01:07:16,360
Speaker 7: I called, we talked about the ring doorbell pro for

1330
01:07:16,520 --> 01:07:20,320
Speaker 7: my my condo here, and I probably have nothing to

1331
01:07:20,360 --> 01:07:22,480
Speaker 7: worry about, but uh, you know, it's going to be

1332
01:07:22,520 --> 01:07:24,400
Speaker 7: on the outside of the door. I don't have like

1333
01:07:24,480 --> 01:07:25,440
Speaker 7: Kennedy thinks.

1334
01:07:25,200 --> 01:07:25,960
Speaker 6: Throughout the house.

1335
01:07:26,680 --> 01:07:29,280
Speaker 7: But over the past couple of days, there's been this

1336
01:07:30,240 --> 01:07:34,600
Speaker 7: massive concern with Amazon and uh checking out the videos,

1337
01:07:34,680 --> 01:07:37,960
Speaker 7: checking out people's photos on a global level, and their

1338
01:07:37,960 --> 01:07:40,280
Speaker 7: system has been up, it's been down. I checked, it's

1339
01:07:40,360 --> 01:07:43,800
Speaker 7: up again. Should I have anything to be concerned about

1340
01:07:44,360 --> 01:07:47,280
Speaker 7: with the ring doorbell thing now with Amazon and this issue?

1341
01:07:47,560 --> 01:07:48,880
Speaker 7: Should I go with somebody else?

1342
01:07:49,040 --> 01:07:49,760
Speaker 6: That's my question.

1343
01:07:49,840 --> 01:07:50,880
Speaker 11: Appreciate taking a call.

1344
01:07:51,120 --> 01:07:53,120
Speaker 1: Yeah, good, good question. I think I think it's a

1345
01:07:53,200 --> 01:07:56,280
Speaker 1: valid concern. I think with all of the news surrounding

1346
01:07:56,360 --> 01:07:59,480
Speaker 1: Ring and we talked about it a little bit earlier.

1347
01:07:59,800 --> 01:08:01,919
Speaker 1: You know, a lot of this stuff happened a long

1348
01:08:01,960 --> 01:08:05,640
Speaker 1: time ago, but I think that it's good to be

1349
01:08:05,760 --> 01:08:09,200
Speaker 1: aware of what could potentially happen. People are putting these

1350
01:08:09,200 --> 01:08:13,520
Speaker 1: cameras everywhere, and the question is who has access to

1351
01:08:13,560 --> 01:08:16,519
Speaker 1: these cameras. These are the questions you should be asking

1352
01:08:16,560 --> 01:08:19,240
Speaker 1: before you put any camera up. Who has access to

1353
01:08:19,280 --> 01:08:22,559
Speaker 1: this video feed. Can they look at my feeds for

1354
01:08:22,760 --> 01:08:26,640
Speaker 1: you know, any sort of purpose, you know, whether it's research, development,

1355
01:08:26,800 --> 01:08:29,679
Speaker 1: making the product better. You know, nobody reads those terms

1356
01:08:29,680 --> 01:08:33,000
Speaker 1: of service, So read the terms of service or actually

1357
01:08:33,120 --> 01:08:36,840
Speaker 1: just Google and see what people are saying about the

1358
01:08:36,920 --> 01:08:39,600
Speaker 1: terms of service. And you know there are people that

1359
01:08:39,640 --> 01:08:42,519
Speaker 1: do read this the Verge whenever they review a product,

1360
01:08:42,640 --> 01:08:45,840
Speaker 1: they always put in the privacy policy, like what.

1361
01:08:46,439 --> 01:08:47,439
Speaker 2: You need to know about that.

1362
01:08:48,200 --> 01:08:50,559
Speaker 1: Now, with all of that said, I still think Ring

1363
01:08:50,680 --> 01:08:53,280
Speaker 1: makes some of the best video doorbells out there. I

1364
01:08:53,320 --> 01:08:55,760
Speaker 1: think that they still have one of the better ecosystems

1365
01:08:55,760 --> 01:08:58,719
Speaker 1: out there. But at the same time, it's part of Amazon.

1366
01:08:59,120 --> 01:09:02,320
Speaker 1: It's a big company, and some people may not be

1367
01:09:02,400 --> 01:09:05,800
Speaker 1: comfortable with all of their information and all of their

1368
01:09:05,840 --> 01:09:11,080
Speaker 1: privacy and safety, you know, behold into one company. That's fine,

1369
01:09:11,479 --> 01:09:13,720
Speaker 1: but you have to look at your alternatives. So if

1370
01:09:13,760 --> 01:09:17,120
Speaker 1: you look at some of the top rated video doorbells

1371
01:09:17,160 --> 01:09:21,679
Speaker 1: out there, right, you've got the r Low Essential Video

1372
01:09:21,960 --> 01:09:26,599
Speaker 1: Doorbell Wired that's about a hundred bucks that gets top

1373
01:09:26,680 --> 01:09:29,320
Speaker 1: picks from across a lot of websites. I have not

1374
01:09:29,439 --> 01:09:32,400
Speaker 1: personally tested the r Low, but people do like the

1375
01:09:32,600 --> 01:09:35,320
Speaker 1: Rlow products and so that's something that you can look

1376
01:09:35,400 --> 01:09:37,880
Speaker 1: into and see if that fits your needs. Now you

1377
01:09:37,920 --> 01:09:40,160
Speaker 1: also want to look at what else r low offers

1378
01:09:40,680 --> 01:09:42,960
Speaker 1: and how much their subscriptions are, because you will be

1379
01:09:43,040 --> 01:09:47,599
Speaker 1: paying most likely for a subscription. Then you've got you fee.

1380
01:09:48,439 --> 01:09:50,960
Speaker 1: You Fee is another company. I think they had some

1381
01:09:51,120 --> 01:09:53,320
Speaker 1: run ins with security as well, so that's a whole

1382
01:09:53,400 --> 01:09:57,040
Speaker 1: other topic. But you know, this is a more affordable

1383
01:09:58,200 --> 01:10:02,360
Speaker 1: battery camera as well, and it has local storage, which

1384
01:10:02,439 --> 01:10:06,920
Speaker 1: people might like. So some of these cameras on these doorbells,

1385
01:10:07,040 --> 01:10:10,559
Speaker 1: you may want a local storage solution, something that doesn't

1386
01:10:10,680 --> 01:10:13,360
Speaker 1: send your video out to the web or out to

1387
01:10:13,960 --> 01:10:17,840
Speaker 1: the cloud. So that's another option. And the ring video

1388
01:10:17,920 --> 01:10:20,439
Speaker 1: doorbells are also very popular as well. Now, if you

1389
01:10:20,520 --> 01:10:22,720
Speaker 1: go to a couple of different sites and you see

1390
01:10:23,360 --> 01:10:25,680
Speaker 1: some of these other doorbells, you're going to see a

1391
01:10:25,680 --> 01:10:28,599
Speaker 1: lot of them are put out by big companies, so Nest,

1392
01:10:28,840 --> 01:10:31,040
Speaker 1: Nest video doorbells. I'm seeing a lot of them out there.

1393
01:10:31,320 --> 01:10:35,000
Speaker 1: That's going to be Google. You know, if you want

1394
01:10:35,080 --> 01:10:37,320
Speaker 1: something that's a little bit more private, I know that

1395
01:10:37,560 --> 01:10:40,840
Speaker 1: Apple is doing a lot with their privacy. So if

1396
01:10:40,880 --> 01:10:44,680
Speaker 1: you look at the Apple Home Kit video doorbells, A

1397
01:10:44,760 --> 01:10:47,760
Speaker 1: lot of those doorbells are end to end encrypted and

1398
01:10:48,200 --> 01:10:51,000
Speaker 1: it's not sent to the cloud at large. But the

1399
01:10:51,080 --> 01:10:54,400
Speaker 1: problem is, if you go to the Apple website at

1400
01:10:54,479 --> 01:10:57,960
Speaker 1: this point, there's literally one to choose from, and that

1401
01:10:58,160 --> 01:11:01,680
Speaker 1: is the Logitech Circle View wired doorbell. Now I'm not

1402
01:11:01,760 --> 01:11:05,439
Speaker 1: gonna knock Logitech, but it's not the biggest name out

1403
01:11:05,479 --> 01:11:08,200
Speaker 1: there when it comes to video doorbells, so there are

1404
01:11:08,200 --> 01:11:10,280
Speaker 1: a lot of these to choose from. The other one,

1405
01:11:11,560 --> 01:11:14,040
Speaker 1: I gotta find the name because it's not It looks

1406
01:11:14,120 --> 01:11:18,320
Speaker 1: like Kangaroo, but it's not. But this is okay, it's

1407
01:11:18,560 --> 01:11:22,800
Speaker 1: can Garu k A n g.

1408
01:11:23,040 --> 01:11:24,120
Speaker 2: A r o O.

1409
01:11:25,000 --> 01:11:27,080
Speaker 1: And this is a company that you probably haven't heard

1410
01:11:27,160 --> 01:11:31,240
Speaker 1: much about, but their stuff is very inexpensive, and they

1411
01:11:31,400 --> 01:11:34,160
Speaker 1: have a video doorbell that I did test, and it

1412
01:11:34,320 --> 01:11:37,439
Speaker 1: was the one that I tested was actually more of

1413
01:11:37,520 --> 01:11:41,879
Speaker 1: a It took like a series of pictures for the doorbell,

1414
01:11:42,720 --> 01:11:45,760
Speaker 1: and that one was very, very inexpensive, and they make

1415
01:11:45,800 --> 01:11:48,600
Speaker 1: a whole bunch of very simple products. That's k A

1416
01:11:48,920 --> 01:11:52,160
Speaker 1: n G A r o O. I don't think that's Kangaroo.

1417
01:11:52,200 --> 01:11:57,439
Speaker 1: I think it's Kangaroo, not Kangaroo, So not to be confused,

1418
01:11:58,080 --> 01:11:59,760
Speaker 1: but those are some of the options you have. But

1419
01:12:00,640 --> 01:12:03,920
Speaker 1: you know, look, I'll be honest. I really liked the

1420
01:12:04,000 --> 01:12:06,800
Speaker 1: Ring video doorbell. I was first on board with that

1421
01:12:07,040 --> 01:12:10,000
Speaker 1: back in the day when Ring called their video doorbell

1422
01:12:10,080 --> 01:12:13,160
Speaker 1: door bot. I did a story with Jamie who started

1423
01:12:13,200 --> 01:12:15,920
Speaker 1: the company, showed me how he tested these things. They

1424
01:12:16,000 --> 01:12:19,360
Speaker 1: did have good intentions from day one. It's just that

1425
01:12:19,439 --> 01:12:23,759
Speaker 1: when you grow really fast, sometimes you know you're a startup,

1426
01:12:23,960 --> 01:12:26,400
Speaker 1: and you do make mistakes. And again, all this stuff

1427
01:12:26,439 --> 01:12:28,760
Speaker 1: we're hearing about Ring was stuff that happened many, many

1428
01:12:28,840 --> 01:12:30,799
Speaker 1: years ago, and I do think they're much more secure.

1429
01:12:31,160 --> 01:12:32,920
Speaker 1: But with that said, you do have a lot of options.

1430
01:12:33,000 --> 01:12:35,200
Speaker 1: I think it really comes down to who do you

1431
01:12:35,320 --> 01:12:38,800
Speaker 1: trust as a company, and also do they have all

1432
01:12:38,880 --> 01:12:42,439
Speaker 1: of the products you want for your solution? So that

1433
01:12:42,640 --> 01:12:45,639
Speaker 1: means do they have other cameras you can put around

1434
01:12:45,680 --> 01:12:48,400
Speaker 1: your house, do they have smart lights? Whatever you want.

1435
01:12:48,840 --> 01:12:50,360
Speaker 1: You have to see if the company that you go

1436
01:12:50,800 --> 01:12:54,160
Speaker 1: with has other things. Now that's getting a better a

1437
01:12:54,200 --> 01:12:56,080
Speaker 1: little bit with this stuff called matter that we talked

1438
01:12:56,120 --> 01:12:59,080
Speaker 1: about in the show. But at the same time, if

1439
01:12:59,200 --> 01:13:01,280
Speaker 1: you want the eCos system, that's really what it comes

1440
01:13:01,320 --> 01:13:01,560
Speaker 1: down to.

1441
01:13:01,680 --> 01:13:01,880
Speaker 5: For me.

1442
01:13:02,880 --> 01:13:05,320
Speaker 1: Okay, good question. Thanks for calling in Chris from Miami.

1443
01:13:05,800 --> 01:13:08,439
Speaker 1: Let me tell you about this feature called reading Mode.

1444
01:13:08,920 --> 01:13:10,880
Speaker 1: Now I can't take credit for finding this. I got

1445
01:13:11,000 --> 01:13:14,799
Speaker 1: to give a shout out to Jimmy is Promo on YouTube.

1446
01:13:15,439 --> 01:13:19,920
Speaker 1: He covers all Samsung stuff and he had a great

1447
01:13:20,120 --> 01:13:21,920
Speaker 1: video about this reading mode that I.

1448
01:13:22,080 --> 01:13:24,960
Speaker 2: Was not aware of, and it is really really cool.

1449
01:13:25,120 --> 01:13:30,360
Speaker 1: So it basically makes any article on your Android phone

1450
01:13:30,479 --> 01:13:33,519
Speaker 1: easy to read, makes it big, and it takes out

1451
01:13:33,520 --> 01:13:36,120
Speaker 1: all the distractions, but it also reads it to you.

1452
01:13:36,920 --> 01:13:39,200
Speaker 1: And there have been ways of doing this before on Android,

1453
01:13:39,240 --> 01:13:42,000
Speaker 1: but this is very very simple, and it involves a

1454
01:13:42,120 --> 01:13:45,120
Speaker 1: Google app called reading Mode. So if you go to

1455
01:13:45,160 --> 01:13:49,400
Speaker 1: the Google Play Store, you search reading Mode, you select

1456
01:13:49,439 --> 01:13:52,240
Speaker 1: that reading Mode app, you install it, you open it up.

1457
01:13:52,280 --> 01:13:53,880
Speaker 1: There are a couple little things to set it up,

1458
01:13:53,880 --> 01:13:55,720
Speaker 1: and basically what you need to do is just set

1459
01:13:55,800 --> 01:13:58,360
Speaker 1: up what you want the shortcut key to be to

1460
01:13:58,520 --> 01:14:01,800
Speaker 1: activate this feature. And on my phone, I set it

1461
01:14:01,880 --> 01:14:05,519
Speaker 1: up where the volume up and the power button. Now

1462
01:14:05,560 --> 01:14:08,640
Speaker 1: we're talking Android here, this is not iPhone. So on

1463
01:14:08,760 --> 01:14:12,799
Speaker 1: the Android you would set because power down and volume

1464
01:14:12,880 --> 01:14:16,360
Speaker 1: down in power is the screenshot key. So I set

1465
01:14:16,400 --> 01:14:19,479
Speaker 1: it as volume up and power You press those two

1466
01:14:19,560 --> 01:14:23,960
Speaker 1: things together and instantly it will make whatever article you're

1467
01:14:24,120 --> 01:14:28,040
Speaker 1: reading super easy to look at with big fonts, whatever

1468
01:14:28,160 --> 01:14:31,240
Speaker 1: colors you want, if you want more contrast, whatever, and

1469
01:14:31,360 --> 01:14:33,960
Speaker 1: it can also read that article to you aloud. It

1470
01:14:34,080 --> 01:14:36,720
Speaker 1: cuts out colors, tones, and marks down the white to

1471
01:14:36,840 --> 01:14:39,240
Speaker 1: lower contrast to make this all easier on the eyes.

1472
01:14:39,720 --> 01:14:42,880
Speaker 1: It is fantastic not just as an accessibility feature, but

1473
01:14:43,000 --> 01:14:45,680
Speaker 1: for anyone who just wants to listen to articles or

1474
01:14:45,840 --> 01:14:51,719
Speaker 1: just read articles in a much easier, bigger, less distracted mode.

1475
01:14:52,120 --> 01:14:54,360
Speaker 1: So again it's called reading Mode. Search for it in

1476
01:14:54,400 --> 01:14:56,640
Speaker 1: the Google Play Store. It is a Google app, So

1477
01:14:56,680 --> 01:14:59,120
Speaker 1: if there's other apps named reading Mode, look for the

1478
01:14:59,200 --> 01:14:59,880
Speaker 1: one from Google.

1479
01:15:00,280 --> 01:15:00,519
Speaker 2: Again.

1480
01:15:00,560 --> 01:15:02,840
Speaker 1: I'll put it all on the show notes go to

1481
01:15:02,960 --> 01:15:05,680
Speaker 1: Richontech dot tv for those all right, if you have

1482
01:15:05,720 --> 01:15:07,800
Speaker 1: a question, give me a call Triple eight rich one

1483
01:15:07,840 --> 01:15:10,960
Speaker 1: oh one eighty eight seven four to two four to

1484
01:15:11,040 --> 01:15:13,400
Speaker 1: one zero one hour two of rich on Tech in

1485
01:15:13,479 --> 01:15:16,600
Speaker 1: the can Hour three coming up next, back with you

1486
01:15:16,680 --> 01:15:29,280
Speaker 1: in a minute. Welcome back to rich on Tech. Rich

1487
01:15:29,320 --> 01:15:33,200
Speaker 1: DeMuro here hanging out with you talking technology at Triple

1488
01:15:33,240 --> 01:15:36,679
Speaker 1: eight rich one o one eight eight eight seven four

1489
01:15:36,720 --> 01:15:40,920
Speaker 1: to two four to one zero one. I'm the tech

1490
01:15:40,960 --> 01:15:46,240
Speaker 1: reporter at KTLA Channel five in Los Angeles. Every weekend

1491
01:15:47,280 --> 01:15:50,559
Speaker 1: we talk tech, answer your questions, talk about the tech

1492
01:15:50,600 --> 01:15:52,040
Speaker 1: topics I think you should know about.

1493
01:15:52,920 --> 01:15:53,040
Speaker 8: Uh.

1494
01:15:53,080 --> 01:15:55,120
Speaker 1: You can follow me on social media. I am at

1495
01:15:55,360 --> 01:15:58,439
Speaker 1: rich on Tech, I'm on Instagram, I'm on Facebook, I'm

1496
01:15:58,479 --> 01:16:01,960
Speaker 1: on Twitter. I also have my newsletter. Just go to

1497
01:16:02,080 --> 01:16:04,680
Speaker 1: rich on tech dot tv look for the link that

1498
01:16:04,720 --> 01:16:07,120
Speaker 1: says sign up for my newsletter. I will restart that

1499
01:16:07,400 --> 01:16:10,400
Speaker 1: very soon. Had a tech friend that said, Rich, you

1500
01:16:10,479 --> 01:16:12,840
Speaker 1: gotta do it. You just got to do it, and

1501
01:16:13,640 --> 01:16:15,320
Speaker 1: there's a bunch of you on there, so I will

1502
01:16:15,400 --> 01:16:18,920
Speaker 1: do it. It's just a matter of finding the time

1503
01:16:19,160 --> 01:16:23,680
Speaker 1: right between my regular job and doing this on the

1504
01:16:23,720 --> 01:16:28,000
Speaker 1: weekends and emailing many of you. It takes a lot,

1505
01:16:28,120 --> 01:16:29,640
Speaker 1: so I do want to do that though, because it

1506
01:16:29,720 --> 01:16:32,400
Speaker 1: is a lot of fun. The newsletter is great. Let's

1507
01:16:32,439 --> 01:16:35,559
Speaker 1: go to Kathy in Las Vegas to kick off this hour. Kathy,

1508
01:16:35,600 --> 01:16:43,800
Speaker 1: you're on with Rich. Hello Kathy, Kathy, check one two?

1509
01:16:43,960 --> 01:16:44,519
Speaker 2: Do you hear me?

1510
01:16:45,840 --> 01:16:46,080
Speaker 3: Okay?

1511
01:16:46,120 --> 01:16:49,639
Speaker 1: I think Kathy is maybe has us on speaker phone

1512
01:16:49,720 --> 01:16:51,599
Speaker 1: or something like that. Well, Kathy, if you find us,

1513
01:16:52,640 --> 01:16:54,680
Speaker 1: pick up the phone because we are trying to get

1514
01:16:54,720 --> 01:16:55,320
Speaker 1: to your question.

1515
01:16:56,040 --> 01:16:56,639
Speaker 3: But in the meeting.

1516
01:16:56,920 --> 01:16:57,720
Speaker 2: Oh there you are.

1517
01:16:58,040 --> 01:17:03,920
Speaker 1: Hello, apologies, I feel like we're using tin cans to talk.

1518
01:17:05,439 --> 01:17:08,160
Speaker 1: All right, can can you hear me? Okay, now I

1519
01:17:08,240 --> 01:17:08,640
Speaker 1: can hear you?

1520
01:17:08,720 --> 01:17:10,920
Speaker 2: Great, okay, perfect. What what's on your mind?

1521
01:17:12,040 --> 01:17:17,200
Speaker 1: Well, a, oh, Kathy might want you you might want

1522
01:17:17,240 --> 01:17:19,840
Speaker 1: to move to a different area because your your phone

1523
01:17:19,880 --> 01:17:23,200
Speaker 1: is cutting it out. So while you do that, tell

1524
01:17:23,280 --> 01:17:24,599
Speaker 1: me when you're back on and I will.

1525
01:17:24,680 --> 01:17:27,320
Speaker 9: Uh, I'm actually sitting in my car.

1526
01:17:27,600 --> 01:17:32,000
Speaker 2: Oh, well, there you go. It sounds better now, Oh, good, awesome.

1527
01:17:33,240 --> 01:17:36,200
Speaker 9: Okay. I have a friend, a guy friend who seems

1528
01:17:36,240 --> 01:17:38,840
Speaker 9: to always know when I pick up my phone and

1529
01:17:38,920 --> 01:17:42,679
Speaker 9: I'm on it, even if I'm just doing my mail,

1530
01:17:43,920 --> 01:17:47,280
Speaker 9: I mean, and he'll pop in on Facebook Messenger and say, hey,

1531
01:17:47,400 --> 01:17:50,080
Speaker 9: what are you up to? And I'm like, don't you

1532
01:17:50,160 --> 01:17:51,080
Speaker 9: know I'm on my phone?

1533
01:17:51,600 --> 01:17:52,599
Speaker 2: And what does he say?

1534
01:17:53,880 --> 01:17:55,000
Speaker 10: Well, he's just.

1535
01:17:57,240 --> 01:17:57,600
Speaker 11: But I.

1536
01:18:00,560 --> 01:18:03,479
Speaker 1: Okay, Well, it's a good question. I think we're losing

1537
01:18:03,479 --> 01:18:05,040
Speaker 1: you a little bit there, but this is a good question.

1538
01:18:05,240 --> 01:18:08,479
Speaker 1: So there are many, many ways you can tell when

1539
01:18:08,600 --> 01:18:11,200
Speaker 1: someone is online, and a lot of it has to

1540
01:18:11,320 --> 01:18:16,200
Speaker 1: do with something called currently active, and so a lot

1541
01:18:16,280 --> 01:18:22,560
Speaker 1: of these systems like Facebook, Messenger or Telegram or Instagram

1542
01:18:22,680 --> 01:18:24,960
Speaker 1: even will tell you when someone's active.

1543
01:18:25,000 --> 01:18:25,120
Speaker 6: Now.

1544
01:18:25,160 --> 01:18:28,000
Speaker 1: The reason they do this is because they want you

1545
01:18:28,120 --> 01:18:30,240
Speaker 1: to interact with people and they want you to be

1546
01:18:30,320 --> 01:18:33,240
Speaker 1: on their services for as long as humanly possible. So

1547
01:18:33,320 --> 01:18:35,320
Speaker 1: they say, hey, did you know that this friend, this friend,

1548
01:18:35,360 --> 01:18:37,640
Speaker 1: and this friend are on right now? And they may

1549
01:18:37,680 --> 01:18:39,680
Speaker 1: not overtly say that, they may not text you and

1550
01:18:39,760 --> 01:18:42,519
Speaker 1: say that, but there are little cues. So a lot

1551
01:18:42,560 --> 01:18:46,000
Speaker 1: of these apps will have sort of an indicator icon,

1552
01:18:46,200 --> 01:18:49,360
Speaker 1: even something as simple as LinkedIn. If you look at

1553
01:18:49,400 --> 01:18:52,640
Speaker 1: the people on LinkedIn, people who are active will have

1554
01:18:52,880 --> 01:18:56,160
Speaker 1: a little green dot next to them, and that means that, oh,

1555
01:18:56,360 --> 01:18:59,360
Speaker 1: they're on or they were just recently on, So why

1556
01:18:59,400 --> 01:19:02,000
Speaker 1: don't you mess them? Because they are live and they

1557
01:19:02,040 --> 01:19:06,880
Speaker 1: are there there, and so that's one way. On Instagram,

1558
01:19:07,520 --> 01:19:11,760
Speaker 1: there's something called scene, So when you go on Instagram

1559
01:19:12,280 --> 01:19:14,679
Speaker 1: and you can go into your settings and turn this off.

1560
01:19:15,320 --> 01:19:19,519
Speaker 1: But on Messenger, it will tell you when someone saw

1561
01:19:19,600 --> 01:19:22,519
Speaker 1: your message. So if you're messaging back and forth, it

1562
01:19:22,600 --> 01:19:25,360
Speaker 1: will say scene, you know, and whatever time it was,

1563
01:19:25,600 --> 01:19:28,200
Speaker 1: scene just now, and you can turn that off. Now,

1564
01:19:28,280 --> 01:19:30,799
Speaker 1: here's what happens when you turn it off, though, Kathy,

1565
01:19:32,000 --> 01:19:34,280
Speaker 1: you don't get to see when other people see your stuff.

1566
01:19:34,680 --> 01:19:36,760
Speaker 1: So it's kind of a two way street on all

1567
01:19:36,800 --> 01:19:40,720
Speaker 1: of these platforms. If you turn off these active indicators,

1568
01:19:41,320 --> 01:19:43,840
Speaker 1: then you will not get to see when when people

1569
01:19:43,880 --> 01:19:46,320
Speaker 1: are active. On the other end, and they won't get

1570
01:19:46,320 --> 01:19:47,680
Speaker 1: to see when you're active, but you won't get to

1571
01:19:47,680 --> 01:19:49,679
Speaker 1: see when they're active. So it's a two way street.

1572
01:19:50,320 --> 01:19:52,479
Speaker 1: So you can turn these things off. For instance, if

1573
01:19:52,479 --> 01:19:55,559
Speaker 1: you go into Instagram and you go into your settings,

1574
01:19:56,200 --> 01:19:59,920
Speaker 1: there is an option to you know, in the prime

1575
01:20:00,000 --> 01:20:03,760
Speaker 1: iacy to turn off the scene indicator, but it will

1576
01:20:03,840 --> 01:20:06,519
Speaker 1: tell you, hey, you know, if you turn this off,

1577
01:20:06,640 --> 01:20:09,120
Speaker 1: you're not gonna be able to see when people are on.

1578
01:20:09,880 --> 01:20:12,519
Speaker 1: So I don't know the exact way to do it

1579
01:20:12,600 --> 01:20:15,040
Speaker 1: right now, I'm trying to look here with the accounts. Oh,

1580
01:20:15,240 --> 01:20:20,040
Speaker 1: they changed everything. They changed everything around on Instagram looks

1581
01:20:20,120 --> 01:20:21,759
Speaker 1: much more on now. It's all ner meta.

1582
01:20:22,439 --> 01:20:22,719
Speaker 5: Wow.

1583
01:20:22,920 --> 01:20:26,519
Speaker 1: Okay, so that's one thing you can do. I have

1584
01:20:26,640 --> 01:20:29,560
Speaker 1: a feeling if you're on Telegram and I do this

1585
01:20:29,760 --> 01:20:32,560
Speaker 1: with my friends on Telegram, it will tell me the

1586
01:20:32,680 --> 01:20:34,960
Speaker 1: last time they were active. So for instance, I'm looking

1587
01:20:35,000 --> 01:20:37,000
Speaker 1: at my brother right now and they said last scene

1588
01:20:37,120 --> 01:20:41,560
Speaker 1: eleven minutes ago, and I have my fellow colleague on

1589
01:20:42,720 --> 01:20:45,559
Speaker 1: Telegram and when he gets up in the morning, it'll

1590
01:20:45,600 --> 01:20:48,560
Speaker 1: tell me, you know, last scene, just now or just

1591
01:20:48,680 --> 01:20:50,880
Speaker 1: logged on, and so you can tell when they're active.

1592
01:20:52,080 --> 01:20:55,960
Speaker 1: And then Facebook Messenger will do this. Even there is

1593
01:20:56,160 --> 01:21:01,920
Speaker 1: even a little section on on I Message that will

1594
01:21:02,000 --> 01:21:04,639
Speaker 1: let you know if someone's active in a weird way,

1595
01:21:05,360 --> 01:21:07,120
Speaker 1: so it will tell you they don't tell you if

1596
01:21:07,120 --> 01:21:10,000
Speaker 1: they're active, but it'll tell you if they are on

1597
01:21:10,320 --> 01:21:13,640
Speaker 1: a silent mode, so you can turn that on or

1598
01:21:13,720 --> 01:21:17,639
Speaker 1: off in the settings, and so on I Message, when

1599
01:21:17,680 --> 01:21:20,679
Speaker 1: you text someone sometimes it'll say this person has focus

1600
01:21:21,439 --> 01:21:23,080
Speaker 1: enabled and they're on silent mode.

1601
01:21:23,600 --> 01:21:25,080
Speaker 2: Do you want to break through this? And you can

1602
01:21:25,160 --> 01:21:25,360
Speaker 2: do that.

1603
01:21:25,560 --> 01:21:28,360
Speaker 1: So by seeing that they're on silent mode is giving

1604
01:21:28,400 --> 01:21:30,960
Speaker 1: you some insight into their life. Maybe they're taking a nap,

1605
01:21:31,360 --> 01:21:34,479
Speaker 1: maybe they are just trying to stay quiet, whatever, But

1606
01:21:34,640 --> 01:21:38,519
Speaker 1: there are things you can do with that. But yeah,

1607
01:21:38,680 --> 01:21:42,120
Speaker 1: Kim just texted me Kim our phone screen or extraordinary.

1608
01:21:43,400 --> 01:21:46,639
Speaker 1: There's a section on Facebook Messenger that says, see who's active.

1609
01:21:46,760 --> 01:21:49,880
Speaker 1: Let people see when you're active, recently active, or currently

1610
01:21:50,000 --> 01:21:52,720
Speaker 1: in the same chat. You'll see when they are too.

1611
01:21:52,920 --> 01:21:55,400
Speaker 1: And you have the ability to turn that on or off.

1612
01:21:56,080 --> 01:21:58,599
Speaker 1: So what I would do, Kathy, is take a close

1613
01:21:58,720 --> 01:22:01,040
Speaker 1: look at some of these apps that you're on. If

1614
01:22:01,080 --> 01:22:04,120
Speaker 1: you're logged into Facebook, if you're logged into Messenger, if

1615
01:22:04,160 --> 01:22:07,840
Speaker 1: you're logged into Instagram, these apps could be giving people

1616
01:22:08,000 --> 01:22:11,200
Speaker 1: clues about when you are on and when you're active.

1617
01:22:11,960 --> 01:22:15,559
Speaker 1: And most of it is very innocent. It's probably just fine,

1618
01:22:15,840 --> 01:22:17,920
Speaker 1: but there could be some reasons why you don't want

1619
01:22:17,920 --> 01:22:20,880
Speaker 1: people to have access to that information. So great question,

1620
01:22:21,080 --> 01:22:23,280
Speaker 1: Kathy in Las Vegas. Thanks so much for calling in today.

1621
01:22:23,280 --> 01:22:23,800
Speaker 2: Appreciate it.

1622
01:22:25,400 --> 01:22:29,800
Speaker 1: All right, moving on, let's talk about my photostream. So

1623
01:22:30,400 --> 01:22:32,920
Speaker 1: this is a feature that Apple is getting rid of.

1624
01:22:33,640 --> 01:22:35,599
Speaker 1: I have a feeling you have not used this feature

1625
01:22:35,760 --> 01:22:37,519
Speaker 1: in many, many years. But I'm going to tell you

1626
01:22:37,560 --> 01:22:41,120
Speaker 1: about this because you're probably gonna hear about it, and

1627
01:22:41,200 --> 01:22:42,760
Speaker 1: you're probably going to see stuff about it, and I

1628
01:22:42,840 --> 01:22:45,439
Speaker 1: want you to be informed so that you understand what

1629
01:22:45,600 --> 01:22:48,640
Speaker 1: you need to know. The thing you need to know

1630
01:22:48,720 --> 01:22:51,160
Speaker 1: about my photostream is that it is very old. Is

1631
01:22:51,320 --> 01:22:55,040
Speaker 1: it launched back in twenty eleven. My photostream was a

1632
01:22:55,280 --> 01:23:00,599
Speaker 1: freeway to sync pictures between various Apple devices pretty much

1633
01:23:00,760 --> 01:23:05,439
Speaker 1: pre iCloud. Now people use iCloud photos. This was something

1634
01:23:05,479 --> 01:23:07,840
Speaker 1: that was a little bit more basic. You would take

1635
01:23:07,840 --> 01:23:10,200
Speaker 1: a picture on your iPhone and it would show up

1636
01:23:10,320 --> 01:23:13,920
Speaker 1: on the my photostream on the iPad or the Mac computer.

1637
01:23:14,360 --> 01:23:16,280
Speaker 1: It was just a very simple way to see your

1638
01:23:16,320 --> 01:23:18,400
Speaker 1: pictures in all these different places. But it wasn't all

1639
01:23:18,439 --> 01:23:21,280
Speaker 1: of your pictures. It was only the last one thousand

1640
01:23:21,360 --> 01:23:24,760
Speaker 1: pictures that you took and the last thirty days of

1641
01:23:24,840 --> 01:23:27,160
Speaker 1: pictures that you took. So it was just this ongoing

1642
01:23:27,320 --> 01:23:30,080
Speaker 1: stream of all the stuff that you snapped on your

1643
01:23:30,400 --> 01:23:33,600
Speaker 1: iPhone that you could then use in other places on

1644
01:23:33,760 --> 01:23:35,799
Speaker 1: your you know, if you wanted to tweet out a picture,

1645
01:23:35,920 --> 01:23:39,160
Speaker 1: it happened to be on your desktop whatever. So this

1646
01:23:39,280 --> 01:23:42,040
Speaker 1: worked between the iPhone and the iPad, Apple TV, and Mac.

1647
01:23:42,720 --> 01:23:46,240
Speaker 1: So the thing to know about this my photostream it

1648
01:23:46,280 --> 01:23:49,640
Speaker 1: did not sync photos in their full resolution. It was

1649
01:23:49,720 --> 01:23:53,840
Speaker 1: basically a lower resolution of this file. iCloud Photos is

1650
01:23:53,880 --> 01:23:57,880
Speaker 1: what pretty much replaced this. So what Apple is doing

1651
01:23:58,080 --> 01:24:01,880
Speaker 1: is they're shutting this my photostream down as of July

1652
01:24:02,080 --> 01:24:05,719
Speaker 1: twenty sixth. That's when it's gonna stop working now because

1653
01:24:05,760 --> 01:24:08,639
Speaker 1: it holds photos for thirty days it's gonna stop uploading

1654
01:24:08,720 --> 01:24:11,320
Speaker 1: any new photos on June twenty sixth.

1655
01:24:11,760 --> 01:24:12,760
Speaker 2: Now what do you need to do?

1656
01:24:12,960 --> 01:24:15,080
Speaker 1: Here's what I would do if I were you, I

1657
01:24:15,120 --> 01:24:18,519
Speaker 1: would go into the photo app on your iPhone. It's

1658
01:24:18,640 --> 01:24:22,120
Speaker 1: labeled photos, not Google Photos, the built in photos app,

1659
01:24:22,800 --> 01:24:25,760
Speaker 1: and then tap albums and look at your albums and

1660
01:24:25,880 --> 01:24:29,640
Speaker 1: see if you have an album called my photostream. And

1661
01:24:29,720 --> 01:24:32,040
Speaker 1: if you have an album called my photostream and there

1662
01:24:32,080 --> 01:24:35,040
Speaker 1: are some pictures in there, chances are those are backed

1663
01:24:35,080 --> 01:24:38,160
Speaker 1: up somewhere else in your iCloud. But if you're wondering

1664
01:24:38,320 --> 01:24:41,080
Speaker 1: if they are, if you're worried that they're not anywhere else,

1665
01:24:41,120 --> 01:24:43,000
Speaker 1: you can go through there and pick out your most

1666
01:24:43,040 --> 01:24:46,360
Speaker 1: important pictures. Tap the share icon in the lower left

1667
01:24:46,360 --> 01:24:50,280
Speaker 1: hand corner and say save image. And if you tap

1668
01:24:50,640 --> 01:24:52,800
Speaker 1: that on an image, it will save that image to

1669
01:24:52,880 --> 01:24:56,360
Speaker 1: your camera roll. It will save it to your iCloud

1670
01:24:56,400 --> 01:24:58,880
Speaker 1: photos or your Google Photos wherever you happen to have

1671
01:24:59,080 --> 01:25:01,519
Speaker 1: your pictures back then up. But that's what I would do.

1672
01:25:01,960 --> 01:25:04,960
Speaker 1: If you don't see an album labeled my photostream, I

1673
01:25:05,000 --> 01:25:07,439
Speaker 1: don't think you have anything to worry about because you're

1674
01:25:07,479 --> 01:25:10,120
Speaker 1: not using it. I actually had to turn on this

1675
01:25:10,200 --> 01:25:12,120
Speaker 1: feature just to test it out to see what it

1676
01:25:12,200 --> 01:25:14,080
Speaker 1: was all about. But I have a feeling that you

1677
01:25:14,200 --> 01:25:16,439
Speaker 1: have not used this in yours If you are still

1678
01:25:16,520 --> 01:25:19,639
Speaker 1: using it, check it out, get those photos out of there,

1679
01:25:20,040 --> 01:25:22,360
Speaker 1: and that's what you need to know. You have until

1680
01:25:22,960 --> 01:25:25,760
Speaker 1: July twenty sixth to get those photos out of there.

1681
01:25:26,240 --> 01:25:28,760
Speaker 1: Chances are, like I said, you're using something else to

1682
01:25:28,840 --> 01:25:31,479
Speaker 1: back up your photos, but there could be some reasons

1683
01:25:31,720 --> 01:25:33,800
Speaker 1: why you wanted to use this, and maybe you're still

1684
01:25:33,880 --> 01:25:36,439
Speaker 1: using it. I've also got on my Instagram. If you

1685
01:25:36,520 --> 01:25:39,479
Speaker 1: go to at richon tech on Instagram, there is an

1686
01:25:39,600 --> 01:25:43,439
Speaker 1: Instagram reeal that will explain what I just talked about.

1687
01:25:43,840 --> 01:25:46,120
Speaker 1: So just look for the reel that says my photostream

1688
01:25:46,120 --> 01:25:49,120
Speaker 1: will be shutting down on July twenty sixth. Tap play

1689
01:25:49,600 --> 01:25:53,639
Speaker 1: and you can see everything I just mentioned. I explain

1690
01:25:53,720 --> 01:25:56,920
Speaker 1: it very clearly. All Right, there you go my photostream now,

1691
01:25:56,960 --> 01:25:59,160
Speaker 1: you know, tell your friends. Tell your friends about this

1692
01:25:59,240 --> 01:26:01,559
Speaker 1: show too. Just tell him to follow rich on tech

1693
01:26:01,680 --> 01:26:05,800
Speaker 1: and they too can share in this great information. All right,

1694
01:26:05,840 --> 01:26:08,800
Speaker 1: coming up, we've got much more to the show. I'm

1695
01:26:08,840 --> 01:26:11,560
Speaker 1: gonna tell you why some airlines are now charging for

1696
01:26:11,760 --> 01:26:15,920
Speaker 1: a printed boarding pass. Plus we've got tech magician Trig

1697
01:26:16,120 --> 01:26:19,120
Speaker 1: Watson joining US live. He's going to talk about his

1698
01:26:19,280 --> 01:26:22,920
Speaker 1: recent appearance on America's Got Talent and how he incorporates

1699
01:26:23,160 --> 01:26:26,040
Speaker 1: tech into his magic show. Plus, we've got time for

1700
01:26:26,040 --> 01:26:28,800
Speaker 1: a couple more calls at Triple eight rich one oh one.

1701
01:26:29,320 --> 01:26:33,240
Speaker 1: That's eight eight eight seven four to two, four.

1702
01:26:33,040 --> 01:26:36,040
Speaker 2: To one zero one. My name is Rich d'miro. You

1703
01:26:36,360 --> 01:26:42,240
Speaker 2: are listening to Rich on Tech. Welcome back to Rich

1704
01:26:42,320 --> 01:26:42,760
Speaker 2: on Tech.

1705
01:26:42,880 --> 01:26:48,280
Speaker 1: Rich DeMuro here talking technology each and every weekend with you.

1706
01:26:50,479 --> 01:26:53,680
Speaker 1: Phone number is triple eight rich one O one eight

1707
01:26:53,840 --> 01:26:57,880
Speaker 1: eight eight seven four to two, four to one zero one.

1708
01:26:58,720 --> 01:27:03,120
Speaker 1: We learned earlier from Rick. He called in and said,

1709
01:27:03,280 --> 01:27:07,759
Speaker 1: if you ask your iPhone to dial a number by voice,

1710
01:27:08,520 --> 01:27:11,160
Speaker 1: you can just say the number like with the name.

1711
01:27:11,360 --> 01:27:15,040
Speaker 1: So I just said earlier call one eight eight eight

1712
01:27:15,400 --> 01:27:18,120
Speaker 1: rich one oh one, and it figured out the numbers.

1713
01:27:18,360 --> 01:27:21,680
Speaker 1: So that's pretty cool. All right, Let's let's go to

1714
01:27:21,840 --> 01:27:25,000
Speaker 1: Dan dan Is in Los Angeles. Dan, you're kicking off.

1715
01:27:25,120 --> 01:27:28,320
Speaker 1: Uh well, I would say you're kicking off this hour,

1716
01:27:28,400 --> 01:27:30,680
Speaker 1: but we're a couple of minutes into it, so you're not.

1717
01:27:30,880 --> 01:27:32,320
Speaker 2: But welcome to the show.

1718
01:27:32,640 --> 01:27:32,920
Speaker 5: Thank you.

1719
01:27:32,960 --> 01:27:35,200
Speaker 12: I'll try to punt it through the goalpost for you.

1720
01:27:35,840 --> 01:27:39,280
Speaker 12: Uh Rich. I'm a Mac guy, but I had gotten

1721
01:27:39,360 --> 01:27:42,000
Speaker 12: my wife. She wanted a PC. I got her an

1722
01:27:42,160 --> 01:27:46,599
Speaker 12: HP desktop. It's still under warranty. It's about We've had

1723
01:27:46,680 --> 01:27:50,280
Speaker 12: about eight months and I'm going I've tried every trick

1724
01:27:50,400 --> 01:27:54,880
Speaker 12: I know to get a response. HP just it's terrible.

1725
01:27:54,960 --> 01:27:58,800
Speaker 12: They really don't care, and tech people say, no, give up,

1726
01:27:59,000 --> 01:28:00,760
Speaker 12: You're gonna have to pay for the repair. It has

1727
01:28:00,800 --> 01:28:03,000
Speaker 12: a black screen. It had showed high attempts even when

1728
01:28:03,040 --> 01:28:06,679
Speaker 12: it wasn't warmed up and black screen intermittently. I won't

1729
01:28:06,680 --> 01:28:09,880
Speaker 12: bore you with the details, but it's impossible. I mean

1730
01:28:09,960 --> 01:28:13,759
Speaker 12: I copied some of their key executives and of course

1731
01:28:13,800 --> 01:28:18,680
Speaker 12: I end up apparently they've formed out their repairs or

1732
01:28:18,680 --> 01:28:23,240
Speaker 12: at least inquiries to the Philippines called a call center.

1733
01:28:24,000 --> 01:28:27,120
Speaker 12: And my frustration is after two weeks, I'm just gonna

1734
01:28:27,160 --> 01:28:28,240
Speaker 12: have to pay to get this thing.

1735
01:28:28,520 --> 01:28:32,519
Speaker 1: No, no, no, no, this is under warranty. Yes sir, no,

1736
01:28:32,640 --> 01:28:35,720
Speaker 1: you're not going to pay. I mean, this is a

1737
01:28:35,760 --> 01:28:38,880
Speaker 1: problem that they have and people need to know that.

1738
01:28:39,880 --> 01:28:42,320
Speaker 1: You know, here's the reason why people like Apple is

1739
01:28:42,400 --> 01:28:44,880
Speaker 1: because you have a problem, you bring the computer to

1740
01:28:44,920 --> 01:28:45,599
Speaker 1: an Apple store.

1741
01:28:45,720 --> 01:28:48,200
Speaker 2: It's in your neighborhood. I was in Japan.

1742
01:28:48,880 --> 01:28:52,840
Speaker 1: My MacBook had a problem, and without even thinking, I

1743
01:28:53,000 --> 01:28:55,560
Speaker 1: just made an appointment at the Genius Bar, not even wondering, like,

1744
01:28:55,680 --> 01:28:58,559
Speaker 1: not even realizing, Wait, do these people speak English in Japan?

1745
01:28:58,720 --> 01:29:01,280
Speaker 1: Sure enough, the guy did. I mean, this is this

1746
01:29:01,439 --> 01:29:04,160
Speaker 1: is customer service. This is what wins over people, and

1747
01:29:04,280 --> 01:29:08,320
Speaker 1: this is why some companies are more professional than others.

1748
01:29:08,600 --> 01:29:09,400
Speaker 2: Where did you buy this?

1749
01:29:10,439 --> 01:29:13,000
Speaker 12: I think I bought it. I believe I direct directly

1750
01:29:13,040 --> 01:29:17,320
Speaker 12: from HP online. They had some special sale or whatever.

1751
01:29:17,520 --> 01:29:21,200
Speaker 12: It's a regular PC, you know, it's brand new. I

1752
01:29:21,320 --> 01:29:23,519
Speaker 12: got a very good price. It was extremely cheap.

1753
01:29:23,960 --> 01:29:26,120
Speaker 2: Yeah, but that doesn't mean that it shouldn't work.

1754
01:29:26,320 --> 01:29:29,960
Speaker 12: Exactly, and it did work. And I'm quite good at

1755
01:29:30,320 --> 01:29:34,640
Speaker 12: getting responses from corporation and I totally failed on this.

1756
01:29:35,320 --> 01:29:37,960
Speaker 12: I mean it's it's two and a half weeks now,

1757
01:29:38,000 --> 01:29:41,599
Speaker 12: excuse me. And I've tried every trick. I know. Maybe

1758
01:29:41,680 --> 01:29:45,280
Speaker 12: you have a solution, because they already owe me ninety

1759
01:29:45,320 --> 01:29:48,639
Speaker 12: five bucks because I ended up having my local tech

1760
01:29:48,680 --> 01:29:51,960
Speaker 12: guy checked the software on it without touching the interior

1761
01:29:52,080 --> 01:29:55,360
Speaker 12: with the hardware, and he tweaked a couple of things,

1762
01:29:55,439 --> 01:29:59,519
Speaker 12: but it's still ended up permittently having a high tempt

1763
01:29:59,600 --> 01:30:03,680
Speaker 12: notice black screed, even though the machine wasn't really warmed up.

1764
01:30:03,880 --> 01:30:05,920
Speaker 1: Well, here's what I would do. So I think you

1765
01:30:06,240 --> 01:30:10,000
Speaker 1: deserve a new computer. You deserve a replacement, and I

1766
01:30:10,080 --> 01:30:11,920
Speaker 1: think that's what you have to get from them. So

1767
01:30:12,200 --> 01:30:15,200
Speaker 1: what I would do is number one, get on the phone.

1768
01:30:15,360 --> 01:30:17,479
Speaker 1: And I'm sure you've done this, but I would keep

1769
01:30:17,840 --> 01:30:21,040
Speaker 1: on the phone until you get someone that can actually

1770
01:30:21,120 --> 01:30:23,240
Speaker 1: help you. So I'm sure you're getting the run around

1771
01:30:23,240 --> 01:30:26,120
Speaker 1: when you call them and they're just transferring you and

1772
01:30:26,240 --> 01:30:28,240
Speaker 1: this and email and we'll get back to you. But

1773
01:30:28,760 --> 01:30:33,920
Speaker 1: I would keep what's called escalating the service call until

1774
01:30:34,040 --> 01:30:35,840
Speaker 1: someone gets on the phone that can actually help you.

1775
01:30:36,360 --> 01:30:39,240
Speaker 1: I had this same kind of issue with an airline

1776
01:30:40,160 --> 01:30:43,719
Speaker 1: over the holidays, and I called in about three times

1777
01:30:43,840 --> 01:30:46,160
Speaker 1: and I kept just saying, please give me someone that

1778
01:30:46,320 --> 01:30:48,479
Speaker 1: can escalate this, and of course they fight you and

1779
01:30:48,560 --> 01:30:51,479
Speaker 1: they say no, until I found someone and they become

1780
01:30:51,600 --> 01:30:55,040
Speaker 1: like this golden kind of like key to the city,

1781
01:30:55,240 --> 01:30:58,120
Speaker 1: and this person could do anything. There is someone at

1782
01:30:58,320 --> 01:31:01,439
Speaker 1: HP that can help you. It's a matter of all

1783
01:31:01,520 --> 01:31:03,880
Speaker 1: these gatekeepers that are trying to keep them away from you,

1784
01:31:04,439 --> 01:31:07,400
Speaker 1: so I would do that. Number one, keep on it.

1785
01:31:07,960 --> 01:31:11,320
Speaker 1: Number two, send me an email, and I am going

1786
01:31:11,400 --> 01:31:14,080
Speaker 1: to do what I can do to get some help

1787
01:31:14,200 --> 01:31:17,560
Speaker 1: and inquire because I think that people, you know, this

1788
01:31:17,720 --> 01:31:21,400
Speaker 1: goes into people's purchasing habits whether they should buy an

1789
01:31:21,520 --> 01:31:24,400
Speaker 1: HP machine. If you can't get service on something that

1790
01:31:24,600 --> 01:31:27,559
Speaker 1: has a year warranty and isn't working out of the gate,

1791
01:31:27,760 --> 01:31:28,880
Speaker 1: that's not very good.

1792
01:31:29,520 --> 01:31:32,120
Speaker 12: Absolutely, that is why I call import.

1793
01:31:33,040 --> 01:31:33,400
Speaker 5: You know, I.

1794
01:31:34,920 --> 01:31:39,639
Speaker 12: Haven't run into this before. I've gotten responses. A lot

1795
01:31:39,720 --> 01:31:42,759
Speaker 12: of companies obviously use call centers in the Philippines are India.

1796
01:31:43,240 --> 01:31:45,720
Speaker 12: I did get a response and a escalation department, and

1797
01:31:45,840 --> 01:31:47,920
Speaker 12: the guy lied. He said he had tried to call me,

1798
01:31:48,439 --> 01:31:50,080
Speaker 12: you know, he sent me a lengthy note that and

1799
01:31:50,200 --> 01:31:53,519
Speaker 12: he it's impossible to get through. I'll try some more

1800
01:31:53,520 --> 01:31:57,840
Speaker 12: and I appreciate your words of wisdom, and I'll put

1801
01:31:57,880 --> 01:32:00,880
Speaker 12: an email together for you with the brief female with

1802
01:32:00,960 --> 01:32:01,600
Speaker 12: the details.

1803
01:32:01,840 --> 01:32:04,519
Speaker 1: Yeah, do that, send the brief email hello at richon

1804
01:32:04,600 --> 01:32:06,120
Speaker 1: tech dot TV, and I'll see what I can do

1805
01:32:06,240 --> 01:32:08,680
Speaker 1: offline to you know, help you with this. But I

1806
01:32:08,720 --> 01:32:11,800
Speaker 1: think that it's it's important that people understand when you

1807
01:32:11,880 --> 01:32:14,960
Speaker 1: buy something, you should be able to get service and support.

1808
01:32:15,160 --> 01:32:18,320
Speaker 1: And you know, HP is a big company, they sell

1809
01:32:18,360 --> 01:32:21,560
Speaker 1: a lot of computers. I'm sure this is a misunderstanding,

1810
01:32:21,840 --> 01:32:24,479
Speaker 1: and I think that it's just a matter of reaching

1811
01:32:24,600 --> 01:32:26,720
Speaker 1: the right person that truly wants to help you with

1812
01:32:26,880 --> 01:32:29,800
Speaker 1: this issue. But no matter how much this computer cost,

1813
01:32:30,200 --> 01:32:32,080
Speaker 1: if it costs you a little bit, it costs them

1814
01:32:32,120 --> 01:32:34,040
Speaker 1: even less to make it. So it's not that big

1815
01:32:34,120 --> 01:32:36,240
Speaker 1: of a deal for them to either repair this thing

1816
01:32:36,360 --> 01:32:39,600
Speaker 1: or give you a new one. And hopefully, Dan, we

1817
01:32:39,680 --> 01:32:41,280
Speaker 1: will be able to get you some help on this.

1818
01:32:41,479 --> 01:32:45,200
Speaker 1: But that's something to keep in mind where you purchase things,

1819
01:32:45,320 --> 01:32:49,439
Speaker 1: so you know, sometimes it does pay to stick to

1820
01:32:49,600 --> 01:32:52,880
Speaker 1: some bigger retailers when you buy things. And also, no

1821
01:32:53,000 --> 01:32:57,000
Speaker 1: matter what I purchase, I always check the return policy

1822
01:32:57,360 --> 01:33:00,479
Speaker 1: and the warranty Before you buy something that costs you're

1823
01:33:00,479 --> 01:33:02,640
Speaker 1: pretty much going to be guaranteed support no matter what

1824
01:33:03,640 --> 01:33:06,960
Speaker 1: Online it can vary, so be sure to check those

1825
01:33:07,040 --> 01:33:10,160
Speaker 1: return and coverage warranties no matter where you purchase something.

1826
01:33:10,560 --> 01:33:13,080
Speaker 1: Thanks for the call, Dan, you're listening to rich on Tech.

1827
01:33:13,120 --> 01:33:19,679
Speaker 1: Coming up next, we got Trig Watson, tech magician. Welcome

1828
01:33:19,720 --> 01:33:23,720
Speaker 1: back to rich on Tech. Rich DeMuro here talking technology

1829
01:33:23,840 --> 01:33:28,800
Speaker 1: with you. And as you've noticed on this show, it's

1830
01:33:28,880 --> 01:33:33,720
Speaker 1: not all just like nerdy tech talk. It's the tech lifestyle.

1831
01:33:34,400 --> 01:33:37,000
Speaker 1: I mean, I'm just a tech person that enjoys a

1832
01:33:37,040 --> 01:33:41,240
Speaker 1: lot of different stuff movies, music, magic, and my next

1833
01:33:41,280 --> 01:33:45,760
Speaker 1: guest is all about that. Trig Watson is a tech magician.

1834
01:33:46,479 --> 01:33:48,760
Speaker 1: He'll explain what that means. But he was recently on

1835
01:33:48,880 --> 01:33:51,280
Speaker 1: America's Got Talent and I don't want to spoil anything,

1836
01:33:51,320 --> 01:33:56,439
Speaker 1: but it already aired. He got four goes from the judges. Trig,

1837
01:33:56,520 --> 01:33:57,240
Speaker 1: welcome to the show.

1838
01:33:58,240 --> 01:33:59,840
Speaker 11: Thanks so much, Rich, appreciate you having me.

1839
01:34:00,080 --> 01:34:00,640
Speaker 2: What do they call it?

1840
01:34:00,760 --> 01:34:00,960
Speaker 6: Four?

1841
01:34:01,439 --> 01:34:01,960
Speaker 2: What are they call it?

1842
01:34:02,040 --> 01:34:02,200
Speaker 11: Four?

1843
01:34:02,280 --> 01:34:02,759
Speaker 2: OK's?

1844
01:34:03,280 --> 01:34:06,280
Speaker 11: I like four ghos? Four acceptables?

1845
01:34:07,000 --> 01:34:09,160
Speaker 2: No, four yeses, four yeses? That's right?

1846
01:34:09,200 --> 01:34:11,120
Speaker 1: Well you made up the what did you make up?

1847
01:34:11,200 --> 01:34:14,519
Speaker 1: You made up a word during the show, right, yeah, Well, you.

1848
01:34:14,560 --> 01:34:15,880
Speaker 11: Know, I had a little bit of an ad lib

1849
01:34:16,360 --> 01:34:17,479
Speaker 11: happy accident at the end.

1850
01:34:18,120 --> 01:34:21,000
Speaker 10: I got how he gave me a yes, and then

1851
01:34:21,200 --> 01:34:24,120
Speaker 10: Heidi gave me a yes, and then Sophia gave me

1852
01:34:24,200 --> 01:34:26,519
Speaker 10: a yes. And then Simon looked at me and said,

1853
01:34:26,840 --> 01:34:29,040
Speaker 10: you're a magician. You should be able to tell me

1854
01:34:29,200 --> 01:34:30,880
Speaker 10: what am I gonna say? And I don't know what

1855
01:34:31,000 --> 01:34:34,439
Speaker 10: came over me, but I just said abraca yes because

1856
01:34:34,479 --> 01:34:36,360
Speaker 10: it felt cheesy and corny and right.

1857
01:34:36,320 --> 01:34:39,240
Speaker 11: All at the same time. And now I have a

1858
01:34:39,320 --> 01:34:42,200
Speaker 11: feeling that catchphrase might come back to haunt me. No,

1859
01:34:42,680 --> 01:34:44,280
Speaker 11: maybe I need Arica yes T shirts.

1860
01:34:44,400 --> 01:34:46,840
Speaker 1: Yeah, you're gonna have merch with Abraca yes on it

1861
01:34:47,720 --> 01:34:49,920
Speaker 1: all right. So, Trigg, we have done a story before.

1862
01:34:50,040 --> 01:34:52,679
Speaker 1: We did a story for KTLA couple of years back,

1863
01:34:52,840 --> 01:34:54,960
Speaker 1: and so I kind of know, you know what you're

1864
01:34:54,960 --> 01:34:59,479
Speaker 1: all about. But explain what a tech magician is, Like,

1865
01:34:59,560 --> 01:35:02,240
Speaker 1: what do you how do you incorporate technology into your act?

1866
01:35:03,479 --> 01:35:05,280
Speaker 10: Yeah, well, you know, it's a little bit of an

1867
01:35:05,360 --> 01:35:06,839
Speaker 10: invented job description.

1868
01:35:07,040 --> 01:35:10,360
Speaker 11: I sort of created the job and then applied for it. Basically,

1869
01:35:10,600 --> 01:35:15,559
Speaker 11: I use magic to explore the future. So I explore

1870
01:35:15,680 --> 01:35:16,000
Speaker 11: all the.

1871
01:35:16,040 --> 01:35:19,560
Speaker 10: Technology that's out there and try to find ways to

1872
01:35:19,680 --> 01:35:23,280
Speaker 10: creatively combine it with my background as a magician. And

1873
01:35:23,439 --> 01:35:27,720
Speaker 10: the result is usually, you know, creating this fusion of

1874
01:35:28,320 --> 01:35:30,960
Speaker 10: you know, the latest technology along with you know, my

1875
01:35:31,240 --> 01:35:34,639
Speaker 10: sleight of hand and magic skills together to kind of try.

1876
01:35:34,520 --> 01:35:36,400
Speaker 11: To make the modern world feel like magic again.

1877
01:35:36,520 --> 01:35:38,560
Speaker 10: Because I think we get a little desensitized to it

1878
01:35:38,600 --> 01:35:40,960
Speaker 10: as amazing as it is, we start taking it for granted.

1879
01:35:41,840 --> 01:35:44,719
Speaker 1: Well, so what kind of got you into that world,

1880
01:35:44,800 --> 01:35:46,640
Speaker 1: do you said? And I didn't know this when I

1881
01:35:46,800 --> 01:35:48,840
Speaker 1: first interviewed you. I didn't realize that you had a

1882
01:35:48,920 --> 01:35:52,240
Speaker 1: background in technology, like you worked in the tech world.

1883
01:35:53,600 --> 01:35:53,800
Speaker 9: Yeah.

1884
01:35:53,880 --> 01:35:58,160
Speaker 10: So I worked as a technology analyst and consultant for

1885
01:35:58,240 --> 01:36:01,880
Speaker 10: a big tech, big for consulting firm in the corporate

1886
01:36:01,920 --> 01:36:05,879
Speaker 10: world before I went full time with magic. I've been performing,

1887
01:36:06,320 --> 01:36:09,040
Speaker 10: I mean, if you can call it professionally, doing little kids'

1888
01:36:09,040 --> 01:36:11,720
Speaker 10: birthday parties. Getting hired when I was like eight years old,

1889
01:36:11,880 --> 01:36:14,920
Speaker 10: beform for six year olds at a before birthday cake.

1890
01:36:15,120 --> 01:36:18,040
Speaker 10: You know, that's really when my my, my magic career began.

1891
01:36:18,200 --> 01:36:23,080
Speaker 10: But I mean I think so, I think that's a

1892
01:36:23,120 --> 01:36:26,680
Speaker 10: pretty universal story for magicians, for sure. But no, you know,

1893
01:36:26,760 --> 01:36:28,240
Speaker 10: I had a pretty conventional path. You know.

1894
01:36:28,240 --> 01:36:31,679
Speaker 11: I took a while to accept that this crazy magic

1895
01:36:32,280 --> 01:36:33,200
Speaker 11: you know career.

1896
01:36:33,120 --> 01:36:33,439
Speaker 6: Was for me.

1897
01:36:33,600 --> 01:36:35,600
Speaker 11: I played everything pretty by the book. I went, you know,

1898
01:36:35,680 --> 01:36:38,920
Speaker 11: it was a good student, went to college on scholarship.

1899
01:36:38,360 --> 01:36:40,200
Speaker 10: And and there was just a certain part of me

1900
01:36:40,240 --> 01:36:41,439
Speaker 10: that just wanted to know what it would be like

1901
01:36:41,520 --> 01:36:44,000
Speaker 10: to have a quote unquote normal job for a little while,

1902
01:36:44,040 --> 01:36:45,920
Speaker 10: so I figured I'd do my backup first and if

1903
01:36:45,960 --> 01:36:48,120
Speaker 10: I had the guts to say no to the salary,

1904
01:36:48,760 --> 01:36:50,960
Speaker 10: you know, after that, then I knew magic would be

1905
01:36:51,040 --> 01:36:53,439
Speaker 10: right for me. So it ended up working out though,

1906
01:36:53,479 --> 01:36:57,160
Speaker 10: because you know, my job was basically to help large companies,

1907
01:36:57,240 --> 01:37:00,720
Speaker 10: you know, on on teams use technology to solve their

1908
01:37:00,720 --> 01:37:01,479
Speaker 10: biggest problems.

1909
01:37:02,080 --> 01:37:04,519
Speaker 11: So, you know, I got an insight into.

1910
01:37:04,479 --> 01:37:08,760
Speaker 10: How, you know, really the magic that technology can have

1911
01:37:08,880 --> 01:37:11,920
Speaker 10: on making people's jobs easier. It could also make people's

1912
01:37:11,960 --> 01:37:14,120
Speaker 10: jobs harder, but it's best. It can also make people's

1913
01:37:14,200 --> 01:37:14,759
Speaker 10: jobs easier.

1914
01:37:15,680 --> 01:37:17,639
Speaker 2: It can also be very frustrating for people.

1915
01:37:18,240 --> 01:37:19,760
Speaker 11: Yeah, but it can be you.

1916
01:37:19,760 --> 01:37:21,040
Speaker 10: Know, I think a lot of people are kind of

1917
01:37:21,040 --> 01:37:24,960
Speaker 10: afraid of you know, obviously change is scary, and you know,

1918
01:37:25,040 --> 01:37:27,559
Speaker 10: I think especially with you know, the talk about AI

1919
01:37:27,920 --> 01:37:29,720
Speaker 10: and you know, there's a lot of fear I think

1920
01:37:29,720 --> 01:37:32,160
Speaker 10: about tech. And my hope is that at least for

1921
01:37:32,360 --> 01:37:34,320
Speaker 10: thirty minutes to an hour when you come to my show,

1922
01:37:34,479 --> 01:37:36,280
Speaker 10: that you also get to see, you get a little

1923
01:37:36,280 --> 01:37:38,840
Speaker 10: bit of a tech optimists perspective, and you get to

1924
01:37:38,920 --> 01:37:42,840
Speaker 10: also see how how it can really I think as

1925
01:37:42,840 --> 01:37:44,160
Speaker 10: spark people's imaginations too.

1926
01:37:44,600 --> 01:37:47,720
Speaker 1: Now, you've been on TV shows before, but this was

1927
01:37:48,000 --> 01:37:50,080
Speaker 1: probably the biggest appearance that you've done.

1928
01:37:50,200 --> 01:37:54,200
Speaker 10: Correct, without question, this is certainly the biggest, the biggest

1929
01:37:54,200 --> 01:37:56,680
Speaker 10: opportunity for me that I've had. You know, it's just

1930
01:37:56,760 --> 01:37:59,519
Speaker 10: a whole nother scale, you know, I've I've performed on

1931
01:37:59,600 --> 01:38:01,360
Speaker 10: other shows. Is that you know, America's got talent.

1932
01:38:01,479 --> 01:38:03,680
Speaker 11: Really feels like not only you know.

1933
01:38:03,920 --> 01:38:06,720
Speaker 10: The country stage, but also the world stage. And what

1934
01:38:06,840 --> 01:38:09,040
Speaker 10: a treat to be able to share, you know, bring

1935
01:38:09,160 --> 01:38:12,240
Speaker 10: my ideas to life, you know, on that on that level.

1936
01:38:12,720 --> 01:38:16,280
Speaker 1: So the act that you did was pretty much based

1937
01:38:16,320 --> 01:38:20,880
Speaker 1: on flipping through Instagram and whatever you saw on the

1938
01:38:21,000 --> 01:38:24,639
Speaker 1: Instagram sort of came to life, whether it was someone

1939
01:38:24,720 --> 01:38:27,519
Speaker 1: pouring orange juice in the Instagram reel and then you'd

1940
01:38:27,560 --> 01:38:29,679
Speaker 1: be pouring it through the screen into a real cup.

1941
01:38:29,760 --> 01:38:30,320
Speaker 2: Stuff like that.

1942
01:38:30,920 --> 01:38:32,680
Speaker 1: Just to give you an idea, paint a picture since

1943
01:38:32,720 --> 01:38:34,680
Speaker 1: we can't really see your magic on the radio here.

1944
01:38:35,240 --> 01:38:38,800
Speaker 2: But what was sort of the reaction to that and

1945
01:38:38,920 --> 01:38:40,960
Speaker 2: how did you feel you did on the show?

1946
01:38:42,320 --> 01:38:45,320
Speaker 10: Oh, overall, I'm really happy with you know, how it went.

1947
01:38:45,400 --> 01:38:48,280
Speaker 10: You know, I've gotten overwhelmingly really positive responses from people.

1948
01:38:48,479 --> 01:38:50,639
Speaker 10: You know, I'd say the harshest criticism that I've got

1949
01:38:50,920 --> 01:38:55,200
Speaker 10: is from my own self, because you know, as as artists' performers,

1950
01:38:55,240 --> 01:38:58,040
Speaker 10: you know, we're always hyper self critical, and you know,

1951
01:38:58,320 --> 01:39:00,240
Speaker 10: the challenge with what I do is often you know,

1952
01:39:00,360 --> 01:39:02,800
Speaker 10: I'm jumping on technology that may not be fully well

1953
01:39:02,880 --> 01:39:05,759
Speaker 10: established yet maybe it hasn't been used in the performing

1954
01:39:05,840 --> 01:39:06,880
Speaker 10: arts in a way that I'm doing.

1955
01:39:07,000 --> 01:39:07,960
Speaker 6: So, you know, I.

1956
01:39:08,360 --> 01:39:14,280
Speaker 10: Created that act between in the span of a few weeks.

1957
01:39:15,000 --> 01:39:16,800
Speaker 10: To be completely honest with you, you know, it was

1958
01:39:16,840 --> 01:39:19,920
Speaker 10: some new tech that I've been exploring and you know,

1959
01:39:20,040 --> 01:39:22,080
Speaker 10: thought that had a lot of potential to be used

1960
01:39:22,080 --> 01:39:25,559
Speaker 10: in a magical way. But I basically shared a very

1961
01:39:25,600 --> 01:39:29,280
Speaker 10: early concept with you know, some casting producers with AGT

1962
01:39:29,479 --> 01:39:31,920
Speaker 10: and they were excited enough to want to see the act,

1963
01:39:32,000 --> 01:39:32,639
Speaker 10: and I thought.

1964
01:39:32,520 --> 01:39:33,960
Speaker 11: Oh, no, what have I done?

1965
01:39:34,479 --> 01:39:37,920
Speaker 10: You know, So I worked really hard for a crazy,

1966
01:39:38,439 --> 01:39:40,760
Speaker 10: you know, a crazy month trying to basically take what

1967
01:39:41,000 --> 01:39:43,679
Speaker 10: was a cool concept and didn't really have a plot

1968
01:39:43,880 --> 01:39:46,080
Speaker 10: or a story, and figure out how to turn it

1969
01:39:46,200 --> 01:39:48,840
Speaker 10: into something that would resonate with people. You know, because

1970
01:39:48,840 --> 01:39:50,160
Speaker 10: at the end of the day, if you're a magician,

1971
01:39:50,280 --> 01:39:52,719
Speaker 10: just giving people a puzzle or showing them a cool gadget.

1972
01:39:53,200 --> 01:39:56,200
Speaker 10: You're not really you're not really capturing I think the

1973
01:39:56,280 --> 01:39:59,200
Speaker 10: potential of what magic can do. So a good friend

1974
01:39:59,240 --> 01:40:01,200
Speaker 10: of mine, you know, just sort of off the cuffs.

1975
01:40:01,520 --> 01:40:03,799
Speaker 10: Why why do you like split through social media videos?

1976
01:40:03,840 --> 01:40:05,679
Speaker 10: You know that would make more sense flip through TikTok

1977
01:40:06,080 --> 01:40:08,479
Speaker 10: and I thought, oh that's interesting. But of course that

1978
01:40:08,560 --> 01:40:10,200
Speaker 10: through a wrench and everything I was planning, because that

1979
01:40:10,240 --> 01:40:12,040
Speaker 10: meant that I had to suddenly make the TV screen

1980
01:40:12,120 --> 01:40:13,880
Speaker 10: vertical to look like a phone screen, and it was

1981
01:40:14,160 --> 01:40:16,599
Speaker 10: presented a whole bunch of other you know, creative challenges.

1982
01:40:16,680 --> 01:40:18,840
Speaker 10: But you know, I'm just over the wall, just really

1983
01:40:18,880 --> 01:40:21,000
Speaker 10: proud that I was able to get it out and

1984
01:40:21,439 --> 01:40:23,519
Speaker 10: really cool to see that it resonated with people.

1985
01:40:24,240 --> 01:40:27,840
Speaker 1: So in your act, you've used zoom, you obviously use

1986
01:40:27,920 --> 01:40:33,000
Speaker 1: the iPhone. You've you've actually made like mechanical tricks that

1987
01:40:33,200 --> 01:40:35,479
Speaker 1: also kind of take advantage of some things that you

1988
01:40:35,560 --> 01:40:37,560
Speaker 1: showed me when I was doing the story with you.

1989
01:40:38,360 --> 01:40:40,360
Speaker 1: What other types of technology, like, what are you looking

1990
01:40:40,439 --> 01:40:42,080
Speaker 1: to incorporate into your shows?

1991
01:40:43,160 --> 01:40:44,519
Speaker 11: Well, you can probably guess.

1992
01:40:44,680 --> 01:40:46,320
Speaker 10: I mean if you look around, you know, I feel like,

1993
01:40:46,400 --> 01:40:48,960
Speaker 10: as my my job is to look around at what's

1994
01:40:49,200 --> 01:40:51,040
Speaker 10: you know, what people are talking about, what the what

1995
01:40:51,200 --> 01:40:54,720
Speaker 10: the global conversation is, and then find ways to playfully

1996
01:40:55,320 --> 01:40:57,960
Speaker 10: explore it in my show. So you know, I'm already

1997
01:40:58,000 --> 01:40:59,920
Speaker 10: thinking about, you know, what is the chat cheep each

1998
01:41:00,120 --> 01:41:01,439
Speaker 10: magic trick going to be in my show?

1999
01:41:01,600 --> 01:41:01,760
Speaker 5: Yeah?

2000
01:41:02,680 --> 01:41:05,000
Speaker 10: Uh, you know, what what am I going to do

2001
01:41:05,160 --> 01:41:07,280
Speaker 10: when I have a human eyed robot on? What if

2002
01:41:07,320 --> 01:41:09,639
Speaker 10: I have an audience member that's a robot? What that's

2003
01:41:09,720 --> 01:41:11,240
Speaker 10: what's that going to be like? You know, those are

2004
01:41:11,280 --> 01:41:13,320
Speaker 10: the questions I sort of asked myself. So you know,

2005
01:41:13,640 --> 01:41:16,000
Speaker 10: I think what's what's fun about sort of the chosen

2006
01:41:16,120 --> 01:41:18,559
Speaker 10: lane that I play in creatively is that I don't

2007
01:41:18,680 --> 01:41:21,840
Speaker 10: really have to do a lot of like out there

2008
01:41:22,000 --> 01:41:24,600
Speaker 10: brainstorming trying to come up with what topics am I

2009
01:41:24,640 --> 01:41:28,040
Speaker 10: going to explore. My job is just to watch the

2010
01:41:28,200 --> 01:41:31,679
Speaker 10: news and read the newspaper and see what are people

2011
01:41:31,760 --> 01:41:34,120
Speaker 10: talking about, what's you know, what's developing out there, and

2012
01:41:34,280 --> 01:41:35,760
Speaker 10: try to get ahead of it so that I can

2013
01:41:35,840 --> 01:41:36,840
Speaker 10: turn it into something fun.

2014
01:41:37,280 --> 01:41:40,479
Speaker 1: What about something like an electric car trick? You know,

2015
01:41:40,520 --> 01:41:42,760
Speaker 1: because like there's you know, evs are so big, like

2016
01:41:42,920 --> 01:41:46,400
Speaker 1: some sort of electric car like almost like a night rider.

2017
01:41:46,880 --> 01:41:50,080
Speaker 2: There's something there. I'm not. I'm not producing your show.

2018
01:41:50,800 --> 01:41:51,839
Speaker 2: I'll just give you ideas.

2019
01:41:52,720 --> 01:41:53,160
Speaker 6: I love it.

2020
01:41:53,320 --> 01:41:55,200
Speaker 11: Keep them coming, I'll add them to the list.

2021
01:41:55,520 --> 01:41:58,200
Speaker 1: So last time I met you, last time I was

2022
01:41:58,280 --> 01:42:00,760
Speaker 1: with you, you were head and off to somewhere. You

2023
01:42:00,840 --> 01:42:05,320
Speaker 1: have like a just a suitcase that's always packed. You're

2024
01:42:05,400 --> 01:42:09,639
Speaker 1: always going somewhere. So where are you doing your shows lately?

2025
01:42:10,760 --> 01:42:11,000
Speaker 9: Yeah?

2026
01:42:11,160 --> 01:42:14,120
Speaker 10: Well, you know, I actually I'm boarding a cruise ship

2027
01:42:14,280 --> 01:42:19,960
Speaker 10: tonight to perform on a region cruise going. I'm boarding

2028
01:42:20,000 --> 01:42:23,360
Speaker 10: the ship in Halifax, Nova, Scotia and sailing down to Montreal.

2029
01:42:23,720 --> 01:42:25,560
Speaker 10: And as you might imagine, you know, performing on a

2030
01:42:25,600 --> 01:42:27,360
Speaker 10: cruise ship is great fun. But with someone like me,

2031
01:42:27,720 --> 01:42:29,840
Speaker 10: I have to get very creative because you know, my

2032
01:42:29,960 --> 01:42:32,160
Speaker 10: audience members don't necessarily have cell phone service.

2033
01:42:32,200 --> 01:42:33,200
Speaker 11: You know, I'm used in my show.

2034
01:42:33,280 --> 01:42:36,679
Speaker 10: I I'm very interactive, you know, I incorporate people's phones

2035
01:42:36,880 --> 01:42:38,040
Speaker 10: and internet.

2036
01:42:37,760 --> 01:42:39,439
Speaker 11: And access to Wi Fi.

2037
01:42:39,560 --> 01:42:42,720
Speaker 10: So I have to I've done some pretty uh you know,

2038
01:42:43,080 --> 01:42:48,560
Speaker 10: behind the scenes Rube Goldberg sort of solutions to to

2039
01:42:48,680 --> 01:42:52,000
Speaker 10: try and get what I do on stage. Working on

2040
01:42:52,120 --> 01:42:54,160
Speaker 10: a ship where you know, we're a little bit more

2041
01:42:54,160 --> 01:42:54,720
Speaker 10: offline than.

2042
01:42:54,680 --> 01:42:58,760
Speaker 1: Normal, that's a very exciting trig So what's next with

2043
01:42:58,840 --> 01:42:59,960
Speaker 1: America's Got Talent quickly.

2044
01:43:00,120 --> 01:43:01,439
Speaker 2: We will only have it like a minute here.

2045
01:43:02,360 --> 01:43:04,200
Speaker 11: Yeah, you know, I wish I knew, you know. I'm

2046
01:43:04,520 --> 01:43:05,400
Speaker 11: now waiting on.

2047
01:43:05,640 --> 01:43:08,600
Speaker 10: The judges to go through a judge cuts round and

2048
01:43:08,680 --> 01:43:10,560
Speaker 10: decide whether they want to put me through to the

2049
01:43:10,640 --> 01:43:13,680
Speaker 10: live shows, which I won't know until June, at end

2050
01:43:13,720 --> 01:43:14,360
Speaker 10: of June.

2051
01:43:14,680 --> 01:43:17,080
Speaker 11: Fortunately, or you know, for what it is. It is,

2052
01:43:17,160 --> 01:43:17,519
Speaker 11: what it is.

2053
01:43:17,640 --> 01:43:19,760
Speaker 10: I can't afford to wait till lend of June to

2054
01:43:19,920 --> 01:43:22,240
Speaker 10: start preparing what I'm going to do in the next round,

2055
01:43:22,360 --> 01:43:25,160
Speaker 10: so I intend on making sure that I am prepared,

2056
01:43:25,680 --> 01:43:28,360
Speaker 10: you know, for the opportunity if it presents itself.

2057
01:43:28,920 --> 01:43:31,680
Speaker 1: All right, very exciting, Trig. How can folks follow you?

2058
01:43:31,960 --> 01:43:33,080
Speaker 1: What's the best way to follow you?

2059
01:43:34,600 --> 01:43:36,720
Speaker 10: I am on all the all the channels, all the

2060
01:43:36,800 --> 01:43:39,160
Speaker 10: usual channels, Facebook, Instagram, YouTube, etc.

2061
01:43:39,560 --> 01:43:43,640
Speaker 11: At Trig Watson, that's t R I GG Watson w

2062
01:43:43,800 --> 01:43:44,400
Speaker 11: A T S O N.

2063
01:43:44,600 --> 01:43:46,680
Speaker 1: All right, very cool, and I'll put the link on

2064
01:43:46,760 --> 01:43:50,000
Speaker 1: the website where they can watch your performance on America's

2065
01:43:50,000 --> 01:43:53,479
Speaker 1: Got Talent and follow him on a Facebook and Instagram.

2066
01:43:53,560 --> 01:43:56,200
Speaker 1: It's really fun. So Trig, good luck with everything. We'll

2067
01:43:56,240 --> 01:43:57,080
Speaker 1: see in Vegas someday.

2068
01:43:57,080 --> 01:43:59,160
Speaker 11: I assure it, looking forward to it.

2069
01:43:59,320 --> 01:44:00,559
Speaker 2: Thanks for doing me today.

2070
01:44:01,040 --> 01:44:03,599
Speaker 1: All right, coming up, Oh my gosh, we are closing

2071
01:44:03,800 --> 01:44:08,280
Speaker 1: out the show. Your favorite segment, the feedback segment coming

2072
01:44:08,400 --> 01:44:11,800
Speaker 1: up next. Plus I'm gonna explain the airlines that are

2073
01:44:11,880 --> 01:44:14,960
Speaker 1: now charging for a boarding pass. You better have your

2074
01:44:15,040 --> 01:44:18,759
Speaker 1: mobile boarding pass ready, don't print it at the airport.

2075
01:44:18,840 --> 01:44:19,519
Speaker 2: It might cost you.

2076
01:44:19,760 --> 01:44:23,240
Speaker 1: That's coming up, plus your feedback. Rich On Tech here

2077
01:44:24,600 --> 01:44:30,080
Speaker 1: be right back with you. Welcome back to rich On Tech.

2078
01:44:30,240 --> 01:44:34,880
Speaker 1: Rich DeMuro closing out our number three with what has

2079
01:44:34,920 --> 01:44:39,479
Speaker 1: become your favorite segment, the feedback segment. Before we get

2080
01:44:39,520 --> 01:44:44,040
Speaker 1: to your feedback, I gotta tell you about this. You

2081
01:44:44,120 --> 01:44:46,680
Speaker 1: better print out your boarding pass at home if you're

2082
01:44:46,720 --> 01:44:48,960
Speaker 1: not using your phone now. I recommend using your phone.

2083
01:44:49,000 --> 01:44:52,280
Speaker 1: But I'm totally fine with the printed boarding pass. I

2084
01:44:52,320 --> 01:44:54,400
Speaker 1: think that some techies are all about you know, you

2085
01:44:54,439 --> 01:44:56,599
Speaker 1: got to have everything on your phone. I think you're

2086
01:44:56,640 --> 01:44:59,080
Speaker 1: just fine. If you like the printed boarding pass, that's fine.

2087
01:44:59,120 --> 01:45:02,479
Speaker 1: It's easy, it's simple. You know it's going to work.

2088
01:45:02,560 --> 01:45:04,840
Speaker 1: You don't have to be fumbling with your phone. Many

2089
01:45:04,880 --> 01:45:08,280
Speaker 1: people have switched to the mobile boarding pass, which is great,

2090
01:45:09,240 --> 01:45:11,040
Speaker 1: but if you like to print it, it's fine, just

2091
01:45:11,120 --> 01:45:13,479
Speaker 1: make sure you print it out at home. The problem

2092
01:45:13,640 --> 01:45:16,160
Speaker 1: is not everyone has a printer anymore at home, so

2093
01:45:16,200 --> 01:45:18,320
Speaker 1: you may have to print it at work, but you

2094
01:45:18,400 --> 01:45:20,720
Speaker 1: probably don't want them knowing where you're going, especially when

2095
01:45:20,720 --> 01:45:23,360
Speaker 1: you're taking a day off and it's a quote unquote

2096
01:45:23,439 --> 01:45:25,439
Speaker 1: unplanned and you may have to call in.

2097
01:45:25,600 --> 01:45:28,120
Speaker 2: Not that anyone does that, but you know what I mean.

2098
01:45:29,000 --> 01:45:32,280
Speaker 1: Wall Street Journal talks about a couple of airlines that

2099
01:45:32,400 --> 01:45:36,280
Speaker 1: are actually putting a new fee unprinted boarding passes.

2100
01:45:37,120 --> 01:45:40,880
Speaker 2: So let's see here. Alaska Airlines.

2101
01:45:40,880 --> 01:45:43,479
Speaker 1: They're not charging for the printed boarding pass, but it

2102
01:45:43,560 --> 01:45:45,880
Speaker 1: might be tough to print the boarding pass at the

2103
01:45:45,960 --> 01:45:49,600
Speaker 1: airport because they are overhauling their check in lobbies at

2104
01:45:49,640 --> 01:45:53,360
Speaker 1: one hundred and fifteen airports. They're removing those self service

2105
01:45:53,520 --> 01:45:55,560
Speaker 1: kiosk where you can print out your boarding pass, and

2106
01:45:55,560 --> 01:46:00,160
Speaker 1: they're replacing them with iPads that only print luggage tags. Now,

2107
01:46:00,240 --> 01:46:02,760
Speaker 1: they say that the customer service agent can still print

2108
01:46:02,800 --> 01:46:04,559
Speaker 1: you one at no charge, but of course you may

2109
01:46:04,600 --> 01:46:07,759
Speaker 1: have to wait in line for that. Low cost carriers

2110
01:46:07,760 --> 01:46:10,280
Speaker 1: are of course nickel and diming for this. If you

2111
01:46:10,320 --> 01:46:12,200
Speaker 1: ever go on Google flights and you find a really

2112
01:46:12,320 --> 01:46:14,080
Speaker 1: cheap flight and then all of a sudden you add

2113
01:46:14,200 --> 01:46:15,719
Speaker 1: in the baggage fee, it could be like one hundred

2114
01:46:15,760 --> 01:46:19,240
Speaker 1: extra bucks. These low cost carriers are great if you

2115
01:46:19,439 --> 01:46:22,000
Speaker 1: just want to get somewhere cheap, but if you start

2116
01:46:22,000 --> 01:46:25,640
Speaker 1: looking at the fees, they can add up. Breeze Airways

2117
01:46:25,800 --> 01:46:29,639
Speaker 1: charging three dollars to print a boarding pass, Allegiant Air

2118
01:46:29,800 --> 01:46:34,320
Speaker 1: charges five dollars unless you're current or retired military, and

2119
01:46:34,520 --> 01:46:37,720
Speaker 1: Spirit and Frontier can charge as much as twenty five

2120
01:46:37,840 --> 01:46:40,120
Speaker 1: dollars if a customer service rep has to print you

2121
01:46:40,200 --> 01:46:43,599
Speaker 1: a boarding pass. So the bottom line, print your boarding

2122
01:46:43,680 --> 01:46:47,560
Speaker 1: pass before you get to the airport, or use the

2123
01:46:47,640 --> 01:46:51,320
Speaker 1: boarding pass online if you're worried about connectivity at the airport,

2124
01:46:51,840 --> 01:46:56,400
Speaker 1: if you download your boarding pass to something like wallet

2125
01:46:56,640 --> 01:47:00,560
Speaker 1: on or Google Wallet on Android, or Apple Pay on

2126
01:47:00,880 --> 01:47:04,840
Speaker 1: Apple or Apple Wallet, those work without a connectivity so

2127
01:47:04,960 --> 01:47:07,680
Speaker 1: once you have that in that wallet, it should be fine. Now,

2128
01:47:07,800 --> 01:47:09,760
Speaker 1: some people, especially myself, when I go on like an

2129
01:47:09,800 --> 01:47:12,920
Speaker 1: international trip, I'll often print out the boarding pass because

2130
01:47:12,920 --> 01:47:15,640
Speaker 1: I just don't want to have any issues with connectivity.

2131
01:47:16,040 --> 01:47:17,920
Speaker 1: And most of the time, like I said, it will work.

2132
01:47:17,960 --> 01:47:20,200
Speaker 1: But sometimes it just feels good to hold that paper

2133
01:47:20,280 --> 01:47:23,240
Speaker 1: boarding pass. And some people like him as souvenirs as well.

2134
01:47:24,000 --> 01:47:27,680
Speaker 1: All right, let's get to your feedback section. So this

2135
01:47:27,880 --> 01:47:30,920
Speaker 1: is interesting. We have so much feedback that was done

2136
01:47:31,040 --> 01:47:35,280
Speaker 1: live during the show. Tim says, Hey, Rich, your show

2137
01:47:35,640 --> 01:47:38,920
Speaker 1: is great. Prior I heard a promo where you're talking

2138
01:47:38,960 --> 01:47:41,760
Speaker 1: about some Apple service being discontinued. This brings up something

2139
01:47:41,800 --> 01:47:44,200
Speaker 1: I've been putting off. I have some pictures I put

2140
01:47:44,240 --> 01:47:46,080
Speaker 1: on the cloud when I had iPhones in the early

2141
01:47:46,200 --> 01:47:48,599
Speaker 1: two thousands, maybe up to twenty twelve. I have since

2142
01:47:48,680 --> 01:47:51,559
Speaker 1: switched to Android. How can I recover what I stored

2143
01:47:51,600 --> 01:47:54,479
Speaker 1: in the cloud with Apple. I first heard about you

2144
01:47:54,560 --> 01:47:57,480
Speaker 1: from my mom, who's eighty one and sees you on KTLA.

2145
01:47:59,080 --> 01:48:02,160
Speaker 1: Tim go to iCloud dot com, log in with your

2146
01:48:02,200 --> 01:48:04,800
Speaker 1: Apple ID, and you can download anything that you have

2147
01:48:05,000 --> 01:48:07,960
Speaker 1: stored in there. That should do it for you. Thanks

2148
01:48:08,000 --> 01:48:11,000
Speaker 1: for listening. I'm glad that mom clued you into me.

2149
01:48:11,160 --> 01:48:15,000
Speaker 1: That's awesome. Christina says, I'm interested in receiving your newsletters.

2150
01:48:15,040 --> 01:48:17,679
Speaker 1: Thank you, Thank you. Just go to Rich on tech

2151
01:48:17,880 --> 01:48:22,400
Speaker 1: dot tv look for the newsletter. Judy says, when I'm

2152
01:48:22,439 --> 01:48:26,000
Speaker 1: handling my iPhone, I sometimes inadvertently make it think I

2153
01:48:26,080 --> 01:48:28,439
Speaker 1: want to change the layout of the home screen. Because

2154
01:48:28,439 --> 01:48:31,479
Speaker 1: the apps start to wiggle, I might be afraid to

2155
01:48:31,560 --> 01:48:34,760
Speaker 1: delete something or scramble my layout by accident. Is there

2156
01:48:34,760 --> 01:48:36,920
Speaker 1: a setting I can change to make this less likely

2157
01:48:37,000 --> 01:48:40,320
Speaker 1: to happen, not that I know of. There may be

2158
01:48:40,479 --> 01:48:44,799
Speaker 1: a setting an accessibility to lock down the iPhone screen.

2159
01:48:45,600 --> 01:48:47,920
Speaker 1: I know there's something called guided access that's not gonna work,

2160
01:48:48,000 --> 01:48:50,160
Speaker 1: but there may be a setting. But as far as

2161
01:48:50,200 --> 01:48:53,560
Speaker 1: I know, only androids allow you to lock down the

2162
01:48:54,080 --> 01:48:57,400
Speaker 1: home screen, specifically Samsung's I know do, and there's some

2163
01:48:57,520 --> 01:48:59,680
Speaker 1: third party launchers. But on the iPhone, I think you

2164
01:48:59,800 --> 01:49:02,439
Speaker 1: just have to watch out for that wig Old Judy

2165
01:49:05,160 --> 01:49:08,360
Speaker 1: sometimes just make myself laugh. Joe says, First off, I

2166
01:49:08,439 --> 01:49:11,000
Speaker 1: love the show. Check out the gab watch and phones.

2167
01:49:11,520 --> 01:49:13,880
Speaker 1: Good for kids and teens, but also a cheaper life

2168
01:49:13,920 --> 01:49:16,160
Speaker 1: alert for seniors. And it's a watch. It doesn't look

2169
01:49:16,200 --> 01:49:20,080
Speaker 1: that bad. Thanks Joe, great advice. Gab watches and phones

2170
01:49:20,160 --> 01:49:22,920
Speaker 1: are excellent. I've done stories on them before, so good

2171
01:49:23,000 --> 01:49:27,760
Speaker 1: suggestion there. Michelle says, Rich a big thank you for

2172
01:49:27,960 --> 01:49:30,439
Speaker 1: helping Dan. Way to go, Rich, no need to reply.

2173
01:49:30,680 --> 01:49:33,400
Speaker 1: Oh well, I won't reply, but I'll mention it on air.

2174
01:49:34,640 --> 01:49:36,519
Speaker 1: Dan was the one with HP I didn't really help

2175
01:49:36,560 --> 01:49:38,760
Speaker 1: them just yet. I just gave some general advice, but

2176
01:49:39,560 --> 01:49:43,640
Speaker 1: I am known for helping folks get the solutions they

2177
01:49:43,760 --> 01:49:47,120
Speaker 1: need from time to time. Andrew says, Hey, what's a

2178
01:49:47,200 --> 01:49:52,120
Speaker 1: pound symbol hashtag? Nope, pound sign, nope, octothorpe.

2179
01:49:52,240 --> 01:49:52,680
Speaker 2: There you go.

2180
01:49:53,040 --> 01:49:55,640
Speaker 1: In old world Europe, villages were laid out in this

2181
01:49:55,760 --> 01:49:59,360
Speaker 1: pattern to make them more defensible. Wow, there you go.

2182
01:49:59,479 --> 01:50:01,880
Speaker 1: We learned some the new every day. By the way,

2183
01:50:01,960 --> 01:50:04,800
Speaker 1: he said, Dan's call with the HP problem sounds like

2184
01:50:04,880 --> 01:50:07,840
Speaker 1: there's no thermal paste between the CPU and the heat sinc.

2185
01:50:08,320 --> 01:50:09,439
Speaker 2: When it was factor assembled.

2186
01:50:09,479 --> 01:50:12,360
Speaker 1: They didn't peel the protective plastic covering the thermal paste,

2187
01:50:12,760 --> 01:50:15,760
Speaker 1: putting the heat sync down in the CPU. Otherwise that's

2188
01:50:15,840 --> 01:50:19,599
Speaker 1: under warranty. The CPU's probably been damaged from running to Andrew,

2189
01:50:20,400 --> 01:50:22,160
Speaker 1: can you run the show when I'm not here?

2190
01:50:22,560 --> 01:50:23,160
Speaker 2: Thank you for that.

2191
01:50:23,920 --> 01:50:27,080
Speaker 1: And finally, let's see here we have Joyce. She says,

2192
01:50:27,320 --> 01:50:29,200
Speaker 1: thanks for all that you do to keep us informed.

2193
01:50:29,200 --> 01:50:32,880
Speaker 1: I'm finding myself speaking more on webinars will help me

2194
01:50:32,960 --> 01:50:37,760
Speaker 1: suggest a few simple teleprompters for use at home. Air

2195
01:50:37,920 --> 01:50:41,639
Speaker 1: is a must see movie, Joyce, Joyce. My favorite prompter

2196
01:50:42,000 --> 01:50:46,280
Speaker 1: is called prompt Smart p R O mpt s, m

2197
01:50:46,439 --> 01:50:50,360
Speaker 1: A r T dot com, promptsmart dot com. It's available

2198
01:50:50,400 --> 01:50:54,240
Speaker 1: for iOS and Android, and finally, oh two more here

2199
01:50:54,320 --> 01:50:56,080
Speaker 1: we got Becky. She says, just want to say thank

2200
01:50:56,120 --> 01:50:57,320
Speaker 1: you for the Villo recommendation.

2201
01:50:57,520 --> 01:50:59,840
Speaker 2: I bought it. Set up was easy, it's working great.

2202
01:51:00,120 --> 01:51:01,559
Speaker 2: A great day. See you on the radio.

2203
01:51:02,120 --> 01:51:05,320
Speaker 1: And Laurence says, awesome show on Saturday. This was with

2204
01:51:05,439 --> 01:51:07,160
Speaker 1: my son Parker. When you lay your head down to

2205
01:51:07,240 --> 01:51:09,200
Speaker 1: sleep at night, take a deep breath and realize you're

2206
01:51:09,200 --> 01:51:11,560
Speaker 1: doing a great job as you bring great things to

2207
01:51:11,680 --> 01:51:14,639
Speaker 1: thousands of people. I wish you and your son all

2208
01:51:14,680 --> 01:51:16,880
Speaker 1: the success in the world. Stay safe out there. Thank

2209
01:51:16,920 --> 01:51:19,720
Speaker 1: you again. I hope you have a great Memorial Day. Well,

2210
01:51:19,760 --> 01:51:22,519
Speaker 1: thank you, Lawrence, and I hope to bring my great

2211
01:51:22,560 --> 01:51:25,400
Speaker 1: stuff to hundreds of thousands of people, if not millions

2212
01:51:25,439 --> 01:51:28,720
Speaker 1: as well. Thanks so much for listening today. That is

2213
01:51:28,840 --> 01:51:30,439
Speaker 1: going to do it for this show again. This was

2214
01:51:30,479 --> 01:51:32,360
Speaker 1: episode number twenty two. If you want to check out

2215
01:51:32,360 --> 01:51:35,880
Speaker 1: the show notes at richontech dot tv next week, I'll

2216
01:51:35,960 --> 01:51:39,439
Speaker 1: have everything that happened at Apple's big event, plus my

2217
01:51:39,520 --> 01:51:41,960
Speaker 1: hands on impression with any new software. You can find

2218
01:51:42,000 --> 01:51:44,920
Speaker 1: me on social media at rich on tech. My name

2219
01:51:45,040 --> 01:51:47,200
Speaker 1: is rich Dmiro. Thanks so much for listening. There are

2220
01:51:47,320 --> 01:51:49,439
Speaker 1: so many ways you can spend your time. I do

2221
01:51:49,560 --> 01:51:52,160
Speaker 1: appreciate you spending it right here with me. I'll talk

2222
01:51:52,200 --> 01:51:52,760
Speaker 1: to you real soon.

2223
01:51:52,880 --> 01:51:53,240
Speaker 2: Bye bye,