WEBVTT - The Story of RIM

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<v Speaker 1>Brought to you by the reinvented two thousand twelve Camray.

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<v Speaker 1>It's ready. Are you get in touch with technology? With

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<v Speaker 1>tech Stuff from how stuff works dot com. Hello everyone,

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<v Speaker 1>welcome to tech stuff. My name is Chris Billett, and

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<v Speaker 1>I am an editor at how stuff works dot com.

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<v Speaker 1>Sitting across from me, as he always does when when

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<v Speaker 1>you record podcasts, and occasionally other times, his senior writer

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<v Speaker 1>Jonathan Strickland, he could play a guitar just like he

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<v Speaker 1>was ringing a bell. Nice of you to be good. Yeah,

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<v Speaker 1>so you gotta you gotta make a leap on that one.

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<v Speaker 1>It's not just the song. Who who made that song famous?

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<v Speaker 1>And what was that guy's name? And now it makes sense,

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<v Speaker 1>we're gonna talk about the story of m Yes, and uh,

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<v Speaker 1>you know, I think RIM is a less famous name

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<v Speaker 1>than the name of its flagship product. But we are

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<v Speaker 1>talking about Research in Motion, which is a Canadian company. Uh,

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<v Speaker 1>several people have written in to ask us if we

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<v Speaker 1>could talk about it. Yeah, lots of lots of people

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<v Speaker 1>were interested in this, and we've referred to RIM quite

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<v Speaker 1>a few times in other podcasts. Because the flagship product

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<v Speaker 1>that Chris was alluding to is the BlackBerry, which is

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<v Speaker 1>one of the smartphones that really kind of uh well, really,

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<v Speaker 1>the BlackBerry was the smartphone for the longest time. I mean,

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<v Speaker 1>the BlackBerry line was pretty much the smartphone that everyone

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<v Speaker 1>was familiar with and very few people outside of the

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<v Speaker 1>corporate world owned. But uh, you know, RIM became famous

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<v Speaker 1>because they had the company had this line of smartphones

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<v Speaker 1>and they had kind of a almost a lock on

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<v Speaker 1>the smartphone market. I mean really the only major competitor

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<v Speaker 1>in the United States anyway, and other parts of the

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<v Speaker 1>world that was different, but in the United States, the

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<v Speaker 1>other major competitor was Palm. Yes, so you had like

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<v Speaker 1>the Palm Trio and then you had the BlackBerry, and

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<v Speaker 1>you had people who were fanatically devoted to either, although

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<v Speaker 1>BlackBerry again still had more of a corporate kind of

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<v Speaker 1>culture to it because they RIM had incorporated the Microsoft

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<v Speaker 1>Exchange server software in the BlackBerry form factor very early on,

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<v Speaker 1>so it was very useful for anyone who worked for

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<v Speaker 1>a company that used Microsoft Exchange servers, and that's quite

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<v Speaker 1>a few of them. Of course, lots of people are

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<v Speaker 1>using lots of companies are using Outlook essentially as their

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<v Speaker 1>main male feature that you know, there are other companies

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<v Speaker 1>that use different servers for email, but the Microsoft Exchange

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<v Speaker 1>server is incredibly popular. But before we get into all

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<v Speaker 1>of that, we kind of need to go and talk

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<v Speaker 1>about the founding of this company, which goes all the

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<v Speaker 1>way back to nine Yeah. Yeah, now of course, uh

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<v Speaker 1>actually in in in a way, it goes back a

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<v Speaker 1>little farther than that, um, you know, and you'd have

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<v Speaker 1>to look to the University of Waterloo in Ontario, Canada.

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<v Speaker 1>And basically, uh, there was a student there named Mike

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<v Speaker 1>Lazaridis and uh you know he was he was into

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<v Speaker 1>electrical engineering. He was in a computer science and uh

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<v Speaker 1>he had been working with a company that, uh, maybe

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<v Speaker 1>we should talk about in the future. I don't know,

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<v Speaker 1>Control Data UM, long known as a one of the

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<v Speaker 1>computer pioneers UM, and he had been working with that

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<v Speaker 1>that company when he was in college. UM. But basically

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<v Speaker 1>he was working on a way to uh on a

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<v Speaker 1>on a project called budget And no, I'm not talking

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<v Speaker 1>about the percussionist for Susie and the benches thinking of

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<v Speaker 1>a bird or or that either it actually was a

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<v Speaker 1>way to display information on TVs UM and uh. He

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<v Speaker 1>he like many of the people we have talked about

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<v Speaker 1>when we talked about the tech pioneers. Came up with

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<v Speaker 1>this idea even before he UH finished school, and he

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<v Speaker 1>dropped out of the University of Water before before finishing school,

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<v Speaker 1>which makes him very similar to other pioneers that we've

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<v Speaker 1>talked about, Yes and so, UM and so he basically

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<v Speaker 1>decided to UH to give it a go and and

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<v Speaker 1>leave school, and UH came up with a company named

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<v Speaker 1>Paradigm Research, except that name was already taken UM and

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<v Speaker 1>they were trying. He tried several different names, ended up

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<v Speaker 1>with inspired by the the phrase poetry in motion, decided

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<v Speaker 1>to go with Research in Motion and the company was,

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<v Speaker 1>as Jonathan pointed out, officially became incorporated officially on March

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<v Speaker 1>seventh night. Four Yeah. He received a essentially a loan

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<v Speaker 1>from the Canadian government to help this, and he also

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<v Speaker 1>had money invested by family and friends. UH. He and

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<v Speaker 1>a fellow student, fellow by the name of Douglas Freegan

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<v Speaker 1>founded this company together. UM. Freagan became the vice president

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<v Speaker 1>of operations. UH Lazarides became the president and CEO UM

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<v Speaker 1>and UH and interestingly enough, we're back just to jump

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<v Speaker 1>ahead just very quickly. A. Lazarides is still a CEO

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<v Speaker 1>of rem it's RIM's got an interesting corporate structure and

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<v Speaker 1>that it has two CEOs. And we'll get into more

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<v Speaker 1>about that in a few, um, a few minutes when

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<v Speaker 1>we jump ahead in in RIM's history, now after the founding,

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<v Speaker 1>what's the next piece of information you have? Because I

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<v Speaker 1>jump ahead quite a few years, well four years? Well

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<v Speaker 1>they Uh, the thing is, um, the budgee didn't take

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<v Speaker 1>off at all, Um, but General Motors needed some LED

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<v Speaker 1>notification systems for their assembly lines. And uh, you know,

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<v Speaker 1>as you might guess, General Motors, especially back in the

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<v Speaker 1>nineteen eighties, would have been a huge corporate client. UM.

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<v Speaker 1>And that was his success, the CDs one system. And

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<v Speaker 1>this was General Motors of Canada. Yeah, so it was

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<v Speaker 1>the Canadian Canadian branch of General Motors. There are quite

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<v Speaker 1>a few plants up there, or were We're at that point.

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<v Speaker 1>They've closed a couple, I think, Um, someone will right

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<v Speaker 1>in and tell me that it's a lot of them.

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<v Speaker 1>I'm sure, but um, and the National Film Board of

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<v Speaker 1>Canada did you know about this? Uh? They needed a

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<v Speaker 1>system for UH synchronizing film editing, and uh RIM built

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<v Speaker 1>a system for them and it actually won an Academy award.

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<v Speaker 1>Is this the digit sink I believe, so the digit

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<v Speaker 1>sinc film key code reader that was actually that took

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<v Speaker 1>a few years too to be introduced, That wasn't didn't

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<v Speaker 1>really hit the market til nineteen. But yeah, REM won

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<v Speaker 1>both an Oscar and an Emmy for this technology. Uh.

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<v Speaker 1>And here's the interesting thing. You start hearing this where

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<v Speaker 1>you know, here we are talking about uh film key

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<v Speaker 1>code readers and and and displays in an industrial automation

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<v Speaker 1>and you're thinking, wait a minute, that doesn't sound like

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<v Speaker 1>a smartphone at all. Well, you're right. Uh, the early

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<v Speaker 1>days of REM, we're not focused specifically on bringing uh

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<v Speaker 1>telecommunications devices to market that you know, it was more

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<v Speaker 1>of a kind of a general purpose research technology firm.

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<v Speaker 1>And so you know, these early days that that kind

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<v Speaker 1>of I don't know, you might want to call it

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<v Speaker 1>a lack of focus, or you may just call it

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<v Speaker 1>that they were being very versatile. Uh, they were diversified, yes,

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<v Speaker 1>diversified good. Yes, they were taking a proactive stance. Um. Yeah,

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<v Speaker 1>it was interesting that they weren't really focused on telecommunications.

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<v Speaker 1>Now now in nine so you know ninety they've they've

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<v Speaker 1>introduced the key code reader. But just a couple of

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<v Speaker 1>years earlier, RIM became the first wireless data technology developer

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<v Speaker 1>in North America and the first company outside of Scandinavia

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<v Speaker 1>to create connectivity products for the mobile texts UH network

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<v Speaker 1>wireless network. Now this was a a wireless network. They

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<v Speaker 1>used radio frequencies. Uh. You is the packet data switching method,

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<v Speaker 1>which we've talked about before in this podcast. You know,

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<v Speaker 1>the way that you send data through packets, but in

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<v Speaker 1>instead of it just being through a wire where you know,

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<v Speaker 1>you would send us through u uh pulses of electricity,

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<v Speaker 1>this would be through radio frequencies and UM, so mobile

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<v Speaker 1>text is that was a data only actually is a

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<v Speaker 1>data only wireless packet switching network. So it wasn't designed

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<v Speaker 1>to carry voice communication. It was just data communication. And

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<v Speaker 1>the earliest products that that RIM focused on weren't consumer products.

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<v Speaker 1>They were all retail products, enterprise products of stuff for

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<v Speaker 1>point of point of sales terminals UH to allow point

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<v Speaker 1>of sales terminals to send information wirelessly to some other machine.

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<v Speaker 1>So again not not like something that you would immediately say, Wow,

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<v Speaker 1>that's that's really awesome. I can't wait to get my

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<v Speaker 1>hands on it, because it just wasn't meant for the

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<v Speaker 1>general consumer. Yeah, well, of course, the business to business

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<v Speaker 1>market is uh can be very very lucrative. Um. And

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<v Speaker 1>at the point, you know, we're talking about the late

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<v Speaker 1>nineteen eighties, early nineteen nineties, Uh not everyone had a

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<v Speaker 1>cell phone. I mean they were they you know, these

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<v Speaker 1>mobile products, and a lot of people had pagers, uh

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<v Speaker 1>in the early nineties and um, of course in in

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<v Speaker 1>the early nineties, that's that's sort of what RIM got into.

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<v Speaker 1>They started looking at the possibilities of two way wireless communications. Yeah,

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<v Speaker 1>that was one of the things they started to really

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<v Speaker 1>research once they got involved in the mobi tex network.

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<v Speaker 1>Now in in nineteen uh so in the introduced the

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<v Speaker 1>mobi Tex Protocol converter, which was the device that allowed

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<v Speaker 1>them to create these products that would allow them to

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<v Speaker 1>to tag on a converter box onto a an existing

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<v Speaker 1>point of sales terminal. Yea. So it's kind of like

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<v Speaker 1>an adapter that you could plug into your system and

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<v Speaker 1>use the equipment you already have, um to have this

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<v Speaker 1>wireless connectivity. Again, just an enterprise sort of thing, a

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<v Speaker 1>retail sort of thing, not a not a consumer thing. Yeah.

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<v Speaker 1>Point of sale is is like at the cash register itself, Yes,

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<v Speaker 1>where you're actually going to buy something. And then in

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<v Speaker 1>another person joins RIM. And this is someone who will

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<v Speaker 1>become very important. It's Jim Bassily and so. And at

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<v Speaker 1>this point, the the CEO role is divided in twain.

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<v Speaker 1>Lazaridis is in charge of things like product development and

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<v Speaker 1>research and Bassilely was sort of the the the financial

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<v Speaker 1>guy and the business development guy, because those two parts

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<v Speaker 1>of the CEO role, you know, just didn't didn't really

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<v Speaker 1>the lazardis wasn't comfortable filling both of those parts of

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<v Speaker 1>the role. He didn't think that he had the financial

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<v Speaker 1>acumen to be able to do this effectively. He thought

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<v Speaker 1>that there'd be a better way of leading this company.

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<v Speaker 1>And so that was Bassili's role when he came on.

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<v Speaker 1>And the two are still co c e O s

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<v Speaker 1>And that has actually led to some criticism of RIM

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<v Speaker 1>throughout its history, but really that criticism has wrapped up

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<v Speaker 1>quite a bit in and we'll we'll talk about that

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<v Speaker 1>when we get a little further in. Yes, Mr Bassili

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<v Speaker 1>actually put a quarter of a million dollars of his

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<v Speaker 1>own money uh into RIM at that point, so that

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<v Speaker 1>was a pretty substantial investment. Wouldn't be the first time

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<v Speaker 1>he would have to pay but we'll get into that too.

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<v Speaker 1>That that that's a there was. Rims also had a

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<v Speaker 1>history of some pretty nasty legal battles, but that's that's

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<v Speaker 1>in the late nineties and further on. Yeah, as a

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<v Speaker 1>matter of fact, a couple of the timelines that I

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<v Speaker 1>looked at, we're almost all about the legal battles. Yeah. No,

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<v Speaker 1>there's a there's a stretch in the two thousand era

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<v Speaker 1>where that's you know, there was no focus on the

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<v Speaker 1>actual products, at least in the research I looked at

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<v Speaker 1>as well. So in UH in ninety four we've got

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<v Speaker 1>RIM offering its own point of sales terminal. So now

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<v Speaker 1>now the technology has been incorporated directly into UH into

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<v Speaker 1>terminals so that people can companies can buy them directly

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<v Speaker 1>from RIM and they don't have to try and incorporate

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<v Speaker 1>one technology with another. UH. And then in nine RIM

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<v Speaker 1>introduces the Freedom, which is a pc m c I

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<v Speaker 1>a radio modem for computers. PC m c I A

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<v Speaker 1>stands for Personal Computer Memory Card. International Association has several

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<v Speaker 1>different types of cards, some of which are used to

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<v Speaker 1>add memory to a computer, but the type two pc

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<v Speaker 1>m c I a card is meant as a modem card. Right,

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<v Speaker 1>So It's basically a a a card that you plug

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<v Speaker 1>into the insides of your computer. Ye, mainly laptops. Actually,

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<v Speaker 1>a lot of laptops had expansion ports that you could

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<v Speaker 1>you could plug a card into that one expansion port

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<v Speaker 1>and it would allow you to do whatever, you know,

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<v Speaker 1>increase the memory. And in this case, what it was

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<v Speaker 1>doing is it was giving you a radio modem so

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<v Speaker 1>that you can have wireless connectivity with your laptop, which

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<v Speaker 1>was you know, that was a pretty new thing. There

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<v Speaker 1>weren't a whole lot of solutions out there, and so

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<v Speaker 1>RIM was kind of getting into that. And in nineties six,

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<v Speaker 1>RIM introduced the interactive pager, which is probably the most

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<v Speaker 1>one of the most irritating lee spelled products of all time.

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<v Speaker 1>Why because it has an act sign for the instead

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<v Speaker 1>of a so that that irritates me. Well it um.

0:13:49.960 --> 0:13:52.920
<v Speaker 1>It was sort of a revolutionary product. It's time though,

0:13:52.960 --> 0:13:56.920
<v Speaker 1>because most pagers, uh, you know, we're one way. Yeah.

0:13:57.000 --> 0:13:59.080
<v Speaker 1>It meant that if you had a pager, you could

0:13:59.080 --> 0:14:01.400
<v Speaker 1>receive messages on it, and that's all you could do.

0:14:01.640 --> 0:14:04.280
<v Speaker 1>You could you could read through all those messages. But

0:14:04.440 --> 0:14:06.400
<v Speaker 1>if someone sent you a page, you know, you would

0:14:06.440 --> 0:14:08.800
<v Speaker 1>look down you see, oh, I've got a message from

0:14:08.800 --> 0:14:11.000
<v Speaker 1>so and so, you put the pager down, you pick

0:14:11.080 --> 0:14:13.400
<v Speaker 1>up a phone, you call that person and you know,

0:14:13.600 --> 0:14:17.280
<v Speaker 1>have a discussion and rim. Because of its research in

0:14:17.440 --> 0:14:21.200
<v Speaker 1>two way communication on the mob Tex network had come

0:14:21.280 --> 0:14:24.120
<v Speaker 1>up with a way of creating a two way messaging service,

0:14:24.800 --> 0:14:27.520
<v Speaker 1>and the Interactive pager would let you do this. You

0:14:27.560 --> 0:14:30.320
<v Speaker 1>would have a it had a quarty keyboard, and it

0:14:30.400 --> 0:14:32.320
<v Speaker 1>had a little bitty screen that could show up to

0:14:32.360 --> 0:14:35.320
<v Speaker 1>four lines of text and you could get a message

0:14:35.360 --> 0:14:37.080
<v Speaker 1>from someone and you could send a message back. So

0:14:37.200 --> 0:14:41.400
<v Speaker 1>essentially your text messaging. That's that's what this technology allowed

0:14:41.440 --> 0:14:43.800
<v Speaker 1>you to do, which was new. This was not something

0:14:43.800 --> 0:14:47.080
<v Speaker 1>that was generally seen around this time. So suddenly you

0:14:47.160 --> 0:14:49.640
<v Speaker 1>could get a pager that would allow you to do

0:14:49.960 --> 0:14:52.840
<v Speaker 1>more communication where you wouldn't necessarily have to go and

0:14:52.880 --> 0:14:56.040
<v Speaker 1>find a phone or or carry, you know, a cell phone.

0:14:56.080 --> 0:14:58.800
<v Speaker 1>Along with the pager, you could actually communicate with people,

0:14:58.800 --> 0:15:01.360
<v Speaker 1>assuming that they had a device that you know, a pager,

0:15:01.440 --> 0:15:05.280
<v Speaker 1>that they could use to read the message you're sending them.

0:15:05.280 --> 0:15:07.840
<v Speaker 1>Otherwise it's still all one way, um and it do

0:15:07.920 --> 0:15:09.720
<v Speaker 1>you know how much it costs? No? Actually I don't

0:15:09.720 --> 0:15:12.840
<v Speaker 1>know that, Okay, So it's a two way pager. It

0:15:12.920 --> 0:15:14.840
<v Speaker 1>also had all the functions of a one way pager,

0:15:14.880 --> 0:15:17.200
<v Speaker 1>so it's not like it's you know, limited to that,

0:15:17.360 --> 0:15:21.680
<v Speaker 1>but a two way pager text only four lines of

0:15:21.720 --> 0:15:28.000
<v Speaker 1>text per screen. SI And that's not including the service fee.

0:15:28.360 --> 0:15:31.680
<v Speaker 1>That's that's the price of the product itself. So if

0:15:31.680 --> 0:15:34.600
<v Speaker 1>you think about that, a six hundred and seventy five

0:15:34.680 --> 0:15:38.400
<v Speaker 1>dollar two way pager, that's you know, that's that's a

0:15:38.640 --> 0:15:41.160
<v Speaker 1>chunk of change, especially when you can go out and

0:15:41.160 --> 0:15:45.840
<v Speaker 1>buy a fully featured smartphone without a contract for around

0:15:45.880 --> 0:15:50.160
<v Speaker 1>that same amount. I mean, that's pretty impressive. It's a

0:15:50.200 --> 0:15:52.720
<v Speaker 1>different world we live in now. Yeah. Yeah, and from

0:15:52.880 --> 0:15:55.000
<v Speaker 1>I've never actually seen one of these in person. I've

0:15:55.000 --> 0:15:58.160
<v Speaker 1>seen photos online, but from what I've read, it was

0:15:58.200 --> 0:16:02.320
<v Speaker 1>also a very large device, yeah, compared to especially compared

0:16:02.360 --> 0:16:05.640
<v Speaker 1>to today's technology. It was. It was sometimes called the

0:16:05.720 --> 0:16:09.920
<v Speaker 1>Rim nine hundred because that's how many pounds it weighed. No, no,

0:16:10.040 --> 0:16:12.000
<v Speaker 1>it was. But but it had a flip top, you know,

0:16:12.000 --> 0:16:14.520
<v Speaker 1>you would talk, you would lift the lid up and

0:16:14.520 --> 0:16:16.040
<v Speaker 1>that had the screen on it. Then you had the

0:16:16.040 --> 0:16:19.040
<v Speaker 1>full quarty keyboard beneath you folded it down. It was

0:16:19.120 --> 0:16:21.600
<v Speaker 1>like a brick and uh yeah it was it was big,

0:16:22.000 --> 0:16:25.880
<v Speaker 1>um and it but it kind of paved the way

0:16:25.960 --> 0:16:29.520
<v Speaker 1>for RIM's future. So in ven, this is the year

0:16:29.600 --> 0:16:33.040
<v Speaker 1>after they've introduced the interactive pager, RIM becomes a publicly

0:16:33.080 --> 0:16:36.120
<v Speaker 1>traded company on the Toronto Stock Exchange. Right, that helped

0:16:36.160 --> 0:16:38.600
<v Speaker 1>him raise quite a bit of money, about well more

0:16:38.640 --> 0:16:42.160
<v Speaker 1>than a hundred and fifteen million dollars um. Which when

0:16:42.200 --> 0:16:45.720
<v Speaker 1>you're a company that's that's getting its foothold, that that's

0:16:45.720 --> 0:16:48.000
<v Speaker 1>a lot of money. Yeah, that's that's a ton yeah. Yeah.

0:16:48.000 --> 0:16:51.880
<v Speaker 1>And so RIM joins the other Toronto Stock Exchange staples

0:16:51.920 --> 0:16:57.200
<v Speaker 1>like poutine and then in what Canadians are Too Nice

0:16:57.240 --> 0:17:02.720
<v Speaker 1>to be mean to Me? I Love Poutine. In ninety eight,

0:17:02.960 --> 0:17:08.880
<v Speaker 1>Rim introduces the nine fifty wireless handheld device. Now, this

0:17:08.960 --> 0:17:12.639
<v Speaker 1>one is a much smaller to a pager. This is

0:17:12.680 --> 0:17:14.520
<v Speaker 1>the one that a lot of people remember when they

0:17:14.680 --> 0:17:16.719
<v Speaker 1>think back to the old RIM pagers. This is this

0:17:16.760 --> 0:17:19.280
<v Speaker 1>is the form factor that was really familiar to them.

0:17:19.400 --> 0:17:23.879
<v Speaker 1>Um and it also introduced, uh they licensed to technology

0:17:23.920 --> 0:17:29.439
<v Speaker 1>from Puma Technology, the Intel Osinc synchronization platform, which actually

0:17:29.440 --> 0:17:33.560
<v Speaker 1>allowed for sinking with the device, and before that it

0:17:33.600 --> 0:17:37.879
<v Speaker 1>didn't have that capability. So now this two way pager

0:17:37.960 --> 0:17:40.600
<v Speaker 1>has sinking capabilities, so you can sink it with another device,

0:17:41.040 --> 0:17:45.400
<v Speaker 1>and it also could run applications written in CE language.

0:17:46.280 --> 0:17:49.320
<v Speaker 1>Um oh, and I guess we can take just a

0:17:49.320 --> 0:17:52.120
<v Speaker 1>brief moment and and acknowledge the fact that the week

0:17:52.160 --> 0:17:54.920
<v Speaker 1>we're recording this is sadly the same week we learned

0:17:55.000 --> 0:17:57.560
<v Speaker 1>of the passing of the man who wrote the C

0:17:57.760 --> 0:18:03.240
<v Speaker 1>programming language. So, uh so, rest in peace, Mr Ritchie.

0:18:03.920 --> 0:18:08.520
<v Speaker 1>Uh So they the the M nine fifty wireless handheld

0:18:08.840 --> 0:18:12.360
<v Speaker 1>can run CE language programs. Actually read about a guy

0:18:12.359 --> 0:18:18.080
<v Speaker 1>who used to have a version of Super Mario on

0:18:18.680 --> 0:18:22.800
<v Speaker 1>this little pager. Really, yeah, he had a C programming

0:18:22.880 --> 0:18:25.560
<v Speaker 1>language version of Super Mario that he would play on

0:18:25.560 --> 0:18:28.440
<v Speaker 1>this pager. I can't imagine that would be terribly satisfying,

0:18:28.440 --> 0:18:31.400
<v Speaker 1>but it was interesting. Well yeah, I imagine so. Um

0:18:31.480 --> 0:18:34.360
<v Speaker 1>and so this one again was smaller than the nine

0:18:34.400 --> 0:18:36.679
<v Speaker 1>hundred that we talked about a little bit ago, and

0:18:36.680 --> 0:18:39.840
<v Speaker 1>it still had the quirty keyboard in the little screen. Right.

0:18:40.520 --> 0:18:43.760
<v Speaker 1>Um yeah. At this point, RIM has become one of

0:18:44.359 --> 0:18:48.840
<v Speaker 1>Canada's fastest growing tech companies. Um. You know, and it's

0:18:48.880 --> 0:18:51.960
<v Speaker 1>actually it's it's funny because um, from what I understand,

0:18:52.000 --> 0:18:54.320
<v Speaker 1>the campus is right there at the University of Waterloo,

0:18:54.640 --> 0:18:58.800
<v Speaker 1>right next door. Essentially UM syphiling off engineering students as

0:18:58.800 --> 0:19:02.639
<v Speaker 1>fast as possible, probably UM. But some people have started

0:19:02.640 --> 0:19:06.440
<v Speaker 1>calling this part of you know, the Kitchener Waterloo area

0:19:06.600 --> 0:19:10.399
<v Speaker 1>as a silicon valley north. UM. I don't know that

0:19:10.400 --> 0:19:13.600
<v Speaker 1>there's much of a valley, but you know, I guess

0:19:13.600 --> 0:19:16.880
<v Speaker 1>it's just the the slang for the term. But yeah,

0:19:17.040 --> 0:19:20.560
<v Speaker 1>ninety nine is when they rim became listed on the

0:19:20.640 --> 0:19:24.879
<v Speaker 1>NASDAC stock Exchange, which helped the company get another two

0:19:25.320 --> 0:19:28.879
<v Speaker 1>fifty million dollars UM. And this is the point at

0:19:28.920 --> 0:19:32.560
<v Speaker 1>which the device is The little buttons on the outside

0:19:32.560 --> 0:19:35.600
<v Speaker 1>of the devices are beginning to remind some people of

0:19:35.600 --> 0:19:39.919
<v Speaker 1>of seeds on the outside of fruit, which is how

0:19:40.000 --> 0:19:45.040
<v Speaker 1>apparently the BlackBerry got its name. Although when BlackBerry was

0:19:45.160 --> 0:19:49.320
<v Speaker 1>first announced, it was just a wireless email solution. It

0:19:49.440 --> 0:19:54.600
<v Speaker 1>wasn't specifically u attributed to a particular product, so in

0:19:54.600 --> 0:19:57.880
<v Speaker 1>other words, you didn't call your phone a BlackBerry. At

0:19:57.920 --> 0:20:01.760
<v Speaker 1>this point, Yeah, the BlackBerry referred to the technology that

0:20:01.800 --> 0:20:07.240
<v Speaker 1>allowed to access email. And this is where black BlackBerry

0:20:07.240 --> 0:20:10.919
<v Speaker 1>introduces the enterprise server software for Microsoft Exchange. So now

0:20:11.400 --> 0:20:14.080
<v Speaker 1>we've got the devices that will allow you to access

0:20:14.119 --> 0:20:18.320
<v Speaker 1>your corporate email or your Microsoft Exchange email if it's

0:20:18.640 --> 0:20:22.719
<v Speaker 1>not necessarily corporate, it's just that was the most common. UM.

0:20:22.800 --> 0:20:25.359
<v Speaker 1>But it would allow you to check email on devices.

0:20:25.760 --> 0:20:28.160
<v Speaker 1>It still didn't have a phone, so this is more

0:20:28.240 --> 0:20:32.040
<v Speaker 1>like a personal digital assistant. But they introduced the RIM

0:20:32.040 --> 0:20:36.360
<v Speaker 1>eight fifty wireless handheld and which looked a lot like

0:20:36.440 --> 0:20:40.520
<v Speaker 1>the nine fifty, except now the eight fifty runs on

0:20:40.640 --> 0:20:43.760
<v Speaker 1>the data attack wireless network. The nine ft is on

0:20:43.800 --> 0:20:46.639
<v Speaker 1>the mobile text wireless network. So these are two different

0:20:46.640 --> 0:20:49.760
<v Speaker 1>wireless technologies. And that might sound strange to you, except

0:20:49.800 --> 0:20:51.879
<v Speaker 1>that we still see that kind of stuff today. I

0:20:51.880 --> 0:20:54.720
<v Speaker 1>mean we see it in multiple UH areas, because we've

0:20:54.760 --> 0:20:57.920
<v Speaker 1>got C d M A versus G s M. Those

0:20:57.960 --> 0:21:00.240
<v Speaker 1>are two different wireless technologies. You've got things like Wi

0:21:00.320 --> 0:21:03.840
<v Speaker 1>max and LTE, those are two different wireless technology. So uh.

0:21:03.880 --> 0:21:06.719
<v Speaker 1>In other words, BlackBerry was trying to broaden its market

0:21:06.800 --> 0:21:11.440
<v Speaker 1>by creating devices that could work on other wireless networks

0:21:11.480 --> 0:21:15.399
<v Speaker 1>so that they could reach more consumers. And uh, the

0:21:15.480 --> 0:21:19.280
<v Speaker 1>eight fifty is UM as as far as I can tell.

0:21:19.320 --> 0:21:23.199
<v Speaker 1>The eight fifty is the device that really started the

0:21:23.240 --> 0:21:26.840
<v Speaker 1>ball rolling in a way and just it's the it's

0:21:26.880 --> 0:21:30.520
<v Speaker 1>the device that got uh people to really sit up

0:21:30.520 --> 0:21:33.920
<v Speaker 1>and take notice, and people wanted to buy it. Um right,

0:21:34.080 --> 0:21:36.119
<v Speaker 1>you know this is this is a narrow and a

0:21:36.160 --> 0:21:40.119
<v Speaker 1>lot not everyone still not everyone had personal email, the

0:21:40.200 --> 0:21:43.240
<v Speaker 1>corporate email. Well that was very useful and people it

0:21:43.320 --> 0:21:46.160
<v Speaker 1>was really starting to take off and it was it's important.

0:21:46.440 --> 0:21:49.080
<v Speaker 1>Now all of a sudden, you're able to keep up

0:21:49.160 --> 0:21:51.880
<v Speaker 1>with things that are going on in the office, um

0:21:51.920 --> 0:21:56.560
<v Speaker 1>conveniently while you are out and about, while you're at lunch, um,

0:21:56.720 --> 0:21:58.600
<v Speaker 1>while you're at home. You don't have to find a

0:21:58.640 --> 0:22:01.160
<v Speaker 1>computer to log in and more. You can just check

0:22:01.200 --> 0:22:03.960
<v Speaker 1>it and it's easy to do, so easy in fact,

0:22:04.000 --> 0:22:06.520
<v Speaker 1>that people kind of want to do it, which is

0:22:06.520 --> 0:22:10.200
<v Speaker 1>why you couldn't get people to leave them alone. It's

0:22:10.440 --> 0:22:14.320
<v Speaker 1>also why we call them crackberries. Uh now after the

0:22:14.359 --> 0:22:18.240
<v Speaker 1>addictive drug. In two thousand, the RIM introduced the eight

0:22:18.280 --> 0:22:21.439
<v Speaker 1>fifty seven and the ninety seven wireless handheld devices. This

0:22:21.520 --> 0:22:23.119
<v Speaker 1>is these are the ones that really looked like p

0:22:23.200 --> 0:22:26.520
<v Speaker 1>D as you know, they had the monochrome screen. Uh,

0:22:26.560 --> 0:22:29.080
<v Speaker 1>they had a larger so the screens larger, the quarty

0:22:29.119 --> 0:22:31.399
<v Speaker 1>keyboards spread out there that these are the devices that

0:22:31.400 --> 0:22:35.240
<v Speaker 1>look a little more squar ish or even rectangular, where

0:22:36.040 --> 0:22:38.560
<v Speaker 1>you've got a lot more real estate for the screens.

0:22:39.000 --> 0:22:42.840
<v Speaker 1>And in uh in two thousand one, Uh, that's where

0:22:42.840 --> 0:22:48.360
<v Speaker 1>we start getting into some legal issues. So two thousand one,

0:22:48.440 --> 0:22:53.600
<v Speaker 1>a group of investors file a lawsuit in a US

0:22:53.720 --> 0:22:59.119
<v Speaker 1>federal court and they they accuse RIM of using of

0:22:59.200 --> 0:23:03.679
<v Speaker 1>infringing patents held by a patent company called n TP.

0:23:04.880 --> 0:23:07.360
<v Speaker 1>Now you may have heard our Yeah, if you heard

0:23:07.359 --> 0:23:11.000
<v Speaker 1>of our our Patent Wars podcast, we talked about there

0:23:11.000 --> 0:23:15.399
<v Speaker 1>were there are companies out there that really what they

0:23:15.440 --> 0:23:19.560
<v Speaker 1>do is they acquire patents and then they either license

0:23:19.640 --> 0:23:22.520
<v Speaker 1>those patents out to other companies that want to use

0:23:22.560 --> 0:23:25.920
<v Speaker 1>the technology, or they sit on the patents and wait

0:23:25.960 --> 0:23:28.919
<v Speaker 1>for someone to infringe on them and then sue the

0:23:29.000 --> 0:23:31.359
<v Speaker 1>dickens out of them. Yeah, that's the problem with getting

0:23:31.359 --> 0:23:33.480
<v Speaker 1>people to sit up and take notice of you. That

0:23:33.600 --> 0:23:36.159
<v Speaker 1>also means that people sit up and take notice of you.

0:23:36.680 --> 0:23:40.800
<v Speaker 1>NTP noticed Um also in two thousand just as a note,

0:23:41.400 --> 0:23:45.840
<v Speaker 1>the company raised another nine fifty million dollars by offering

0:23:45.840 --> 0:23:50.120
<v Speaker 1>more shares of stock they were gonna need um. But yeah,

0:23:50.119 --> 0:23:52.359
<v Speaker 1>I mean, at this point, RIM is a well established

0:23:52.359 --> 0:23:57.080
<v Speaker 1>company two thousand, which is what sixteen years or so

0:23:57.240 --> 0:24:03.640
<v Speaker 1>after it's founding incorporate well formal uh incorporation corporation. So, um, yeah,

0:24:03.680 --> 0:24:05.520
<v Speaker 1>I mean at this point they're they're a well known

0:24:05.560 --> 0:24:08.359
<v Speaker 1>tech company. They're they're really making a mark in the world.

0:24:08.760 --> 0:24:14.320
<v Speaker 1>And NTP sets up and goes we got toused. So

0:24:14.520 --> 0:24:17.639
<v Speaker 1>two thousand two is a huge year for for M

0:24:18.560 --> 0:24:22.840
<v Speaker 1>and they released the BlackBerry five eight one zero, which

0:24:22.840 --> 0:24:26.760
<v Speaker 1>is the first handheld device that actually is called a BlackBerry.

0:24:27.720 --> 0:24:29.960
<v Speaker 1>The other ones had the BlackBerry technology in them, but

0:24:30.080 --> 0:24:32.240
<v Speaker 1>you didn't necessarily call it a BlackBerry, although a lot

0:24:32.280 --> 0:24:34.520
<v Speaker 1>of people use as as kind of the short form

0:24:34.680 --> 0:24:37.119
<v Speaker 1>version of the name, like when you talk about a

0:24:37.119 --> 0:24:40.320
<v Speaker 1>Windows based computer and you call it AC. Yeah. So

0:24:40.720 --> 0:24:45.480
<v Speaker 1>the BlackBerry five eight one zero first the first true BlackBerry.

0:24:45.480 --> 0:24:48.080
<v Speaker 1>It was also a smartphone, although it required a separate

0:24:48.119 --> 0:24:51.320
<v Speaker 1>headset to use as a phone, and it worked on

0:24:51.359 --> 0:24:54.720
<v Speaker 1>the GSM network had a monochrome screen. And then later

0:24:54.800 --> 0:24:58.439
<v Speaker 1>that year M released the six seven one zero and

0:24:58.560 --> 0:25:02.880
<v Speaker 1>six seven two zero phones, which had integrated phones directly

0:25:02.960 --> 0:25:05.240
<v Speaker 1>into the hand set itself, so you didn't have to

0:25:05.240 --> 0:25:08.840
<v Speaker 1>have a separate headset to use the phone. They also

0:25:09.160 --> 0:25:12.119
<v Speaker 1>released the six five one zero. So this is the

0:25:12.160 --> 0:25:14.480
<v Speaker 1>other thing about BlackBerry. They have really catching names for

0:25:14.480 --> 0:25:19.560
<v Speaker 1>their devices. Six zero was the next Tell device, so

0:25:19.720 --> 0:25:25.280
<v Speaker 1>it not only had the the BlackBerry Email service and

0:25:25.680 --> 0:25:27.879
<v Speaker 1>all of that fun stuff, it also had a walkie

0:25:27.920 --> 0:25:34.000
<v Speaker 1>talkie feature over breaker breaker uh. And then later on

0:25:34.160 --> 0:25:38.600
<v Speaker 1>they introduced another one of the next tells. Uh. Actually

0:25:38.640 --> 0:25:40.840
<v Speaker 1>a couple of years later, but they introduced a Next

0:25:40.920 --> 0:25:43.639
<v Speaker 1>Tell phone that was the first BlackBerry to hold have

0:25:43.720 --> 0:25:47.480
<v Speaker 1>a GPS receiver in it. Um, they introduced the first

0:25:47.640 --> 0:25:50.040
<v Speaker 1>c d M a BlackBerry, which was the six seven

0:25:50.160 --> 0:25:53.280
<v Speaker 1>five zero. You're never gonna keep all these straight. We

0:25:53.320 --> 0:25:55.760
<v Speaker 1>should write a quiz for this and all they are

0:25:55.880 --> 0:25:58.679
<v Speaker 1>the numbers, and I would just be evil, all right.

0:25:58.840 --> 0:26:03.359
<v Speaker 1>So then um, they also introduced a Mobile Data Service,

0:26:03.400 --> 0:26:07.760
<v Speaker 1>which was an environment for apps that could access corporate data. Now,

0:26:08.400 --> 0:26:13.560
<v Speaker 1>RIM has never really gotten wholeheartedly into the whole apps game. Uh.

0:26:13.560 --> 0:26:16.879
<v Speaker 1>They a little bit, but not like other companies like

0:26:16.920 --> 0:26:19.879
<v Speaker 1>Apple and Google. So in fact that that kind of

0:26:19.880 --> 0:26:22.679
<v Speaker 1>plays into why they are in the situation they're in

0:26:22.760 --> 0:26:26.480
<v Speaker 1>right now. Um. They also introduced what would later become

0:26:26.520 --> 0:26:29.400
<v Speaker 1>known as the BlackBerry Internet Service, which was what allowed

0:26:29.440 --> 0:26:33.000
<v Speaker 1>people to access email clients that were web based as

0:26:33.040 --> 0:26:36.400
<v Speaker 1>opposed to the Microsoft Exchange stuff. So they could suddenly

0:26:36.520 --> 0:26:39.959
<v Speaker 1>and they can now access not just their corporate email,

0:26:40.840 --> 0:26:42.840
<v Speaker 1>but if they had a web based personal email address,

0:26:42.880 --> 0:26:46.920
<v Speaker 1>they could access that as well. And in two thousand two,

0:26:46.920 --> 0:26:51.320
<v Speaker 1>a jury finds in favor of nt P in their

0:26:51.440 --> 0:26:54.320
<v Speaker 1>their lawsuit about patent infringement and orders them to pay

0:26:54.720 --> 0:26:58.000
<v Speaker 1>twenty three point one million dollars. And boy does that

0:26:58.040 --> 0:27:01.520
<v Speaker 1>get more complicated. Just a few months later, that was

0:27:01.520 --> 0:27:04.200
<v Speaker 1>in November, and in in August or two thousand three,

0:27:04.240 --> 0:27:07.720
<v Speaker 1>a judge said that the BlackBerry could not be sold

0:27:07.760 --> 0:27:11.240
<v Speaker 1>in the United States. Yeah. Um, but Rim appealed that

0:27:11.400 --> 0:27:16.040
<v Speaker 1>decision and yeah, so basically they were allowed to pending

0:27:16.119 --> 0:27:18.520
<v Speaker 1>the result of the appeal. And this was important for

0:27:18.600 --> 0:27:21.439
<v Speaker 1>him because that same year they were the company started

0:27:21.440 --> 0:27:26.359
<v Speaker 1>releasing devices that were aimed more for well, they we

0:27:26.440 --> 0:27:30.320
<v Speaker 1>call them pro sumers, right, sumer. It's kind of the

0:27:30.359 --> 0:27:32.920
<v Speaker 1>early adopters. We've talked about them before in the podcast.

0:27:32.960 --> 0:27:37.119
<v Speaker 1>But they're not not your average consumer because the BlackBerry

0:27:37.320 --> 0:27:39.119
<v Speaker 1>was you know, it's kind of a luxury product for

0:27:39.160 --> 0:27:42.159
<v Speaker 1>anyone who is just interested in the smartphone and is

0:27:42.200 --> 0:27:44.800
<v Speaker 1>not going to get you know, reimbursed by their company.

0:27:45.520 --> 0:27:50.120
<v Speaker 1>But yeah, this was aimed at professionals who were interested

0:27:50.160 --> 0:27:53.760
<v Speaker 1>in smartphones, but they weren't directly tied to whatever it

0:27:53.800 --> 0:27:55.760
<v Speaker 1>is they did for a living, so they wanted as

0:27:55.760 --> 0:28:00.280
<v Speaker 1>a personal device. Um. So, of course RIM's very much

0:28:00.280 --> 0:28:03.639
<v Speaker 1>interested in keeping their their products up and running, especially

0:28:03.680 --> 0:28:06.040
<v Speaker 1>in the United States because that's where one of the

0:28:06.040 --> 0:28:09.879
<v Speaker 1>big markets. That's that's the location of a large market.

0:28:09.880 --> 0:28:11.959
<v Speaker 1>I mean, you know, you've got other markets for smartphones,

0:28:12.000 --> 0:28:14.120
<v Speaker 1>but a lot of those are already tied up by

0:28:14.359 --> 0:28:20.320
<v Speaker 1>phones coming out of Japan. So going to two thousand four, Uh,

0:28:20.320 --> 0:28:24.200
<v Speaker 1>here's something interesting. So by now they're starting to release Uh.

0:28:24.240 --> 0:28:27.399
<v Speaker 1>In two thousand three, they also started releasing Blackberries that

0:28:27.480 --> 0:28:29.919
<v Speaker 1>had color screens, because up to that point they were

0:28:29.920 --> 0:28:33.600
<v Speaker 1>all monochrome. But in two thousand four they releases the

0:28:33.600 --> 0:28:36.840
<v Speaker 1>BlackBerry five seven nine zero, which has a monochrome display

0:28:37.320 --> 0:28:41.160
<v Speaker 1>and no phone. And why would they do that because

0:28:41.280 --> 0:28:43.920
<v Speaker 1>people on the mobile text network really wanted to have

0:28:44.040 --> 0:28:46.880
<v Speaker 1>all these cool features and they didn't have a device

0:28:47.000 --> 0:28:50.080
<v Speaker 1>that would run on Mobile TEX network. So the five

0:28:50.120 --> 0:28:54.160
<v Speaker 1>seven nine zero was the first BlackBerry device to run

0:28:54.240 --> 0:28:56.840
<v Speaker 1>on Mobile Tex. But it couldn't have a phone because

0:28:56.840 --> 0:28:59.560
<v Speaker 1>it was data only and they didn't have a void solution.

0:29:00.120 --> 0:29:03.480
<v Speaker 1>So uh there there you go, monochrome display. It was

0:29:03.520 --> 0:29:05.000
<v Speaker 1>like it was like a device that looked like it

0:29:05.080 --> 0:29:08.240
<v Speaker 1>came out two years previously, you know, compared to the

0:29:08.240 --> 0:29:11.360
<v Speaker 1>stuff that had come out in two thousand three. Well,

0:29:11.680 --> 0:29:14.320
<v Speaker 1>two thousand four was important for another reason too. That

0:29:14.440 --> 0:29:18.240
<v Speaker 1>was when uh, when BlackBerry had more than one million

0:29:18.280 --> 0:29:22.560
<v Speaker 1>subscribers around the world. UM, and in two thousand four

0:29:22.720 --> 0:29:27.360
<v Speaker 1>late UH that an appeals court had decided that most

0:29:27.400 --> 0:29:30.760
<v Speaker 1>of the claims that UH that mt P had brought

0:29:30.800 --> 0:29:36.280
<v Speaker 1>were were still valid UM and news form. But they

0:29:36.320 --> 0:29:39.760
<v Speaker 1>also asked the court asked the the lower court UM

0:29:39.920 --> 0:29:42.560
<v Speaker 1>that it made the decision to look at the case again,

0:29:42.600 --> 0:29:44.920
<v Speaker 1>so we had to reopen that. And they said that

0:29:44.960 --> 0:29:48.280
<v Speaker 1>the the original ruling had some problems with it, that

0:29:48.720 --> 0:29:53.000
<v Speaker 1>that the the actual allegation still held true, but the

0:29:53.080 --> 0:29:55.200
<v Speaker 1>ruling itself had problems, so it needed to go back

0:29:55.240 --> 0:29:59.120
<v Speaker 1>into the court system. So then get to two thousand

0:29:59.200 --> 0:30:03.280
<v Speaker 1>and five. Now RIM has over five million subscribers, which

0:30:03.320 --> 0:30:06.360
<v Speaker 1>is enormous growth. Yeah, but it's the point at which

0:30:06.480 --> 0:30:08.719
<v Speaker 1>the RIM is getting to the point where I think

0:30:08.760 --> 0:30:11.320
<v Speaker 1>they're getting a little weary of this lawsuit thing. Yeah,

0:30:11.360 --> 0:30:13.920
<v Speaker 1>so they get so they agreed to a settlement. Yeah,

0:30:13.960 --> 0:30:16.400
<v Speaker 1>a crazy settlement because remember it was originally they were

0:30:16.440 --> 0:30:18.520
<v Speaker 1>gonna have to pay twenty three point one million dollars.

0:30:18.840 --> 0:30:22.080
<v Speaker 1>Now it's four and fifty million dollars to settle the lawsuit. Yeah,

0:30:22.080 --> 0:30:26.479
<v Speaker 1>but NTP does not seem too um happy to just

0:30:26.800 --> 0:30:29.959
<v Speaker 1>take that. They now in TPS thinking hey, we got

0:30:30.040 --> 0:30:32.880
<v Speaker 1>a real shot of of we smell blood. Yeah we can,

0:30:32.920 --> 0:30:37.240
<v Speaker 1>we can really really uh twist the knife here. And

0:30:37.320 --> 0:30:40.560
<v Speaker 1>so a judge gets kind of fed up with what's

0:30:40.560 --> 0:30:44.160
<v Speaker 1>going on with the the failure to create a deal,

0:30:44.800 --> 0:30:48.160
<v Speaker 1>and the case is sent back to federal court. And

0:30:48.320 --> 0:30:50.520
<v Speaker 1>uh and so you've got the case going back to

0:30:50.560 --> 0:30:54.240
<v Speaker 1>federal court. Uh. The rim appeals to the U. S.

0:30:54.240 --> 0:30:57.040
<v Speaker 1>Supreme Court. The Supreme Court says, no, this needs to

0:30:57.040 --> 0:31:02.040
<v Speaker 1>go back to federal court. Um. Judge refuses to force

0:31:02.160 --> 0:31:05.080
<v Speaker 1>in TP to actually agree to the four hundred fifty

0:31:05.080 --> 0:31:08.480
<v Speaker 1>million dollar settlements. So now INTP has a real chance

0:31:08.560 --> 0:31:12.600
<v Speaker 1>of getting even more right. Right. As a matter of fact,

0:31:12.600 --> 0:31:15.000
<v Speaker 1>in December of two thousand five, they said that they

0:31:15.000 --> 0:31:17.080
<v Speaker 1>would be willing to settle as long as they got

0:31:17.120 --> 0:31:21.320
<v Speaker 1>a five excuse me, a five point seven percent royalty

0:31:21.360 --> 0:31:23.560
<v Speaker 1>for the life of the patents. Yea, So now that

0:31:23.960 --> 0:31:28.360
<v Speaker 1>would be lucrative. Yeah, this is like an actor landing

0:31:28.360 --> 0:31:31.480
<v Speaker 1>a deal to get part of the merchandising rights for

0:31:31.720 --> 0:31:33.920
<v Speaker 1>anything that comes out of the movie that actors in.

0:31:34.080 --> 0:31:36.200
<v Speaker 1>You know, that's where the real money is. Yeah, I mean,

0:31:36.200 --> 0:31:38.080
<v Speaker 1>ticket sales are one thing, but you're going to really

0:31:38.120 --> 0:31:40.280
<v Speaker 1>make it up with those T shirts and action figures

0:31:40.880 --> 0:31:44.480
<v Speaker 1>and I'm just appealing to my geek friends now. But

0:31:44.840 --> 0:31:46.640
<v Speaker 1>also that same year two thousand five, just to get

0:31:46.640 --> 0:31:49.680
<v Speaker 1>a little bit of positive news out there, Real introduced

0:31:49.680 --> 0:31:53.719
<v Speaker 1>the BlackBerry Dred, which had the first true color screen

0:31:54.080 --> 0:31:59.280
<v Speaker 1>and also introduced themes to the BlackBerry handset. So now

0:31:59.360 --> 0:32:03.880
<v Speaker 1>that that became like the flagship product for for that year. Yeah,

0:32:03.880 --> 0:32:06.640
<v Speaker 1>if you've been using a BlackBerry for a long time,

0:32:06.720 --> 0:32:09.959
<v Speaker 1>you might remember the the Brujaja that had come up

0:32:10.000 --> 0:32:12.720
<v Speaker 1>where they were saying in the news that it was

0:32:12.760 --> 0:32:16.480
<v Speaker 1>possible that BlackBerry would have to stop offering service in

0:32:16.480 --> 0:32:19.360
<v Speaker 1>the United States. That's what we're talking about right now,

0:32:19.400 --> 0:32:23.680
<v Speaker 1>because at this point there uh MTP is basically saying, hey, look,

0:32:24.160 --> 0:32:27.000
<v Speaker 1>well we'll allow thirty days before cut off, and and

0:32:27.080 --> 0:32:29.360
<v Speaker 1>government users don't necessarily have to have their service cut

0:32:29.360 --> 0:32:32.520
<v Speaker 1>off right because black we can't settle, they're gonna have

0:32:32.600 --> 0:32:37.960
<v Speaker 1>to stop. Blackberries became really really important for government officials,

0:32:38.040 --> 0:32:42.080
<v Speaker 1>for military and for first responders because it provided a

0:32:42.200 --> 0:32:46.959
<v Speaker 1>fast and secure way to communicate. So uh, you know

0:32:47.000 --> 0:32:51.000
<v Speaker 1>that it could have had catastrophic results if all service

0:32:51.080 --> 0:32:53.240
<v Speaker 1>had been cut off. Can you imagine, I mean, you

0:32:53.280 --> 0:32:57.840
<v Speaker 1>could fire departments not being able to communicate as as

0:32:57.840 --> 0:33:01.240
<v Speaker 1>easily as they had been. It would be a massive blow.

0:33:01.360 --> 0:33:04.280
<v Speaker 1>And there's some things that you know, you just gotta say, Okay, well,

0:33:04.440 --> 0:33:08.560
<v Speaker 1>look we're gonna allow these services to continue even if

0:33:08.600 --> 0:33:12.040
<v Speaker 1>we can't come to an agreement, because otherwise it would

0:33:12.040 --> 0:33:18.240
<v Speaker 1>be catastrophic. So uh. At the same time, Bassili was

0:33:18.320 --> 0:33:21.800
<v Speaker 1>saying that they that the company was looking at ways

0:33:21.880 --> 0:33:26.800
<v Speaker 1>to create alternatives to the technology that was in question

0:33:27.880 --> 0:33:32.000
<v Speaker 1>so that they could continue offering service even if the

0:33:32.000 --> 0:33:36.800
<v Speaker 1>the the questionable technology was shut down. So this is

0:33:36.840 --> 0:33:39.560
<v Speaker 1>kind of a work around they're looking at. Now. We

0:33:39.640 --> 0:33:42.520
<v Speaker 1>then get into a point where RIM agrees to pay

0:33:42.600 --> 0:33:47.080
<v Speaker 1>INTP a settlement of six hundred and twelve and a

0:33:47.080 --> 0:33:51.600
<v Speaker 1>half million dollars and um, that's the settlement and for

0:33:51.720 --> 0:33:56.320
<v Speaker 1>a quote perpetual paid up license going forward end quote. Yeah,

0:33:56.440 --> 0:34:02.480
<v Speaker 1>and uh it's pretty huge here. But um, you know,

0:34:02.560 --> 0:34:05.760
<v Speaker 1>we're still at this point that this has not actually

0:34:05.840 --> 0:34:10.400
<v Speaker 1>been settled, and uh, it's it's really getting ugly and

0:34:10.400 --> 0:34:14.320
<v Speaker 1>and people who are like the stakeholders in the company

0:34:14.360 --> 0:34:18.600
<v Speaker 1>are nervous because you don't know if the service is

0:34:18.640 --> 0:34:20.040
<v Speaker 1>going to be cut off or not. So RIM is

0:34:20.040 --> 0:34:26.680
<v Speaker 1>actually really suffering at this point. Well, they've they continue this, uh,

0:34:26.800 --> 0:34:30.040
<v Speaker 1>this court case, which at this point was actually more

0:34:30.080 --> 0:34:34.680
<v Speaker 1>interesting too to the technology world then the actual products

0:34:34.680 --> 0:34:37.640
<v Speaker 1>that Blackberries putting out. Um. It also was starting to

0:34:37.760 --> 0:34:42.040
<v Speaker 1>drive business over to Palm. You know, as people were saying,

0:34:42.080 --> 0:34:43.640
<v Speaker 1>I don't know if this BlackBerry is going to be

0:34:43.680 --> 0:34:45.799
<v Speaker 1>working in six months, I need to go get a

0:34:45.840 --> 0:34:48.040
<v Speaker 1>device that I know I can depend on. And so

0:34:48.680 --> 0:34:53.320
<v Speaker 1>Trio sales actually really took off at this point. Um.

0:34:53.360 --> 0:34:59.600
<v Speaker 1>But eventually the uh, the whole mess with NTP gets

0:34:59.680 --> 0:35:04.160
<v Speaker 1>set old and and uh as a result, the shares

0:35:04.200 --> 0:35:07.080
<v Speaker 1>actually get a boost and uh and things start to

0:35:07.080 --> 0:35:09.799
<v Speaker 1>look better for REM. Although in two thousand seven, RIM

0:35:09.840 --> 0:35:13.759
<v Speaker 1>had to pay two fifty million dollars to UM to

0:35:13.840 --> 0:35:19.399
<v Speaker 1>the United States because of some problems with their stock options. Uh.

0:35:19.440 --> 0:35:22.080
<v Speaker 1>They were issuing stock options at less than fair market

0:35:22.160 --> 0:35:27.279
<v Speaker 1>value to some of their executives, and so Lazarides and

0:35:27.440 --> 0:35:31.239
<v Speaker 1>Basili had to pay around five million dollars apiece to

0:35:31.320 --> 0:35:35.480
<v Speaker 1>cover the cost of the accounting review that was ordered

0:35:35.480 --> 0:35:39.879
<v Speaker 1>by the United States government, and UM lots of lots

0:35:39.880 --> 0:35:43.040
<v Speaker 1>of executives had to pay back some some money because

0:35:43.040 --> 0:35:45.440
<v Speaker 1>the stock options they have been granted were granted at

0:35:45.480 --> 0:35:49.800
<v Speaker 1>the wrong price. So again kind of a black mark

0:35:50.200 --> 0:35:53.880
<v Speaker 1>on RIM. Well, at this point, now that the lawsuit

0:35:54.000 --> 0:35:58.960
<v Speaker 1>is settled, UH, they're able to focus on on business

0:35:59.000 --> 0:36:03.399
<v Speaker 1>again in a more unified way. They're not their tension

0:36:03.480 --> 0:36:08.080
<v Speaker 1>is not divided anymore. UM. In late two thousand seven, Uh,

0:36:08.120 --> 0:36:12.280
<v Speaker 1>there were more than ten million BlackBerry subscribers. UM. You'll

0:36:12.320 --> 0:36:15.600
<v Speaker 1>remember in two thousand seven to other products were announced

0:36:15.640 --> 0:36:19.920
<v Speaker 1>that would eventually cause great problems for rem that that

0:36:19.960 --> 0:36:26.120
<v Speaker 1>would be the iPhone and the Google Android operating system. UM.

0:36:26.160 --> 0:36:29.080
<v Speaker 1>But in the meaning, but keeping in mind that Blackberries

0:36:29.120 --> 0:36:35.960
<v Speaker 1>still established as the business, the the the corporate UM

0:36:36.239 --> 0:36:41.560
<v Speaker 1>solution for messaging and for for for you know, smartphones. Uh,

0:36:41.600 --> 0:36:45.319
<v Speaker 1>you know, the Trio was was still pretty far behind UM,

0:36:45.360 --> 0:36:48.240
<v Speaker 1>and it was also still very much a an enterprise product.

0:36:48.320 --> 0:36:53.120
<v Speaker 1>It wasn't a consumer thing. UM. Alcatel Lucented had an

0:36:53.120 --> 0:36:55.839
<v Speaker 1>agreement to distribute Blackberries in China, which you know as

0:36:56.000 --> 0:36:59.399
<v Speaker 1>a huge market UM and as a matter of fact,

0:36:59.480 --> 0:37:03.239
<v Speaker 1>that that stock boost from that actually made RIM the

0:37:03.280 --> 0:37:07.960
<v Speaker 1>most valuable company in Canada based on market capitalization UM.

0:37:08.080 --> 0:37:12.280
<v Speaker 1>Then in two thousand seven, again they released the BlackBerry

0:37:12.280 --> 0:37:16.640
<v Speaker 1>Professional Software UM, which allowed companies with their own email

0:37:16.680 --> 0:37:22.160
<v Speaker 1>server UM in house to UH to transmit to Blackberries UM,

0:37:22.360 --> 0:37:25.360
<v Speaker 1>enabling people who work in I T for many companies

0:37:25.400 --> 0:37:27.719
<v Speaker 1>to get messages at two in the morning going the

0:37:27.760 --> 0:37:31.960
<v Speaker 1>servers down UM. It thrilled them to no end. I

0:37:31.960 --> 0:37:34.480
<v Speaker 1>am sure I've been around people for whom that is

0:37:34.520 --> 0:37:38.840
<v Speaker 1>a oh I gotta go UM and UH they actually

0:37:38.880 --> 0:37:43.680
<v Speaker 1>had their first BlackBerry store and Farmington Hills, Michigan UM

0:37:43.680 --> 0:37:48.719
<v Speaker 1>along with the cell phone company Wireless Giant UM, so

0:37:48.800 --> 0:37:50.520
<v Speaker 1>that that was sort of a unique thing for the

0:37:50.560 --> 0:37:55.120
<v Speaker 1>time to UM. They added more subscribers again, one point

0:37:55.160 --> 0:37:57.640
<v Speaker 1>six five million by the end the very end of

0:37:57.640 --> 0:38:01.080
<v Speaker 1>two thousand seven, pushing him up to twelve million UM,

0:38:01.160 --> 0:38:05.000
<v Speaker 1>and UH RIM started its own copyright. UM not copyrighted

0:38:05.000 --> 0:38:09.960
<v Speaker 1>its own patent case the year after UH telling saying

0:38:09.960 --> 0:38:14.520
<v Speaker 1>that Motorola had and fringed on some of its patents. UM.

0:38:14.560 --> 0:38:17.960
<v Speaker 1>So you know, Motorola sued them back, of course, as

0:38:18.040 --> 0:38:21.600
<v Speaker 1>is typically the case in these situations, saying that some

0:38:21.680 --> 0:38:24.960
<v Speaker 1>of the there are u S patents that they owned

0:38:25.120 --> 0:38:29.359
<v Speaker 1>that BlackBerry was infringing on. And then they started not

0:38:29.520 --> 0:38:32.560
<v Speaker 1>naming their stuff with boring old names. This is when

0:38:32.880 --> 0:38:36.240
<v Speaker 1>the you could tell that the influence of the consumer

0:38:36.280 --> 0:38:38.359
<v Speaker 1>smartphone was having an effect on BlackBerry when they came

0:38:38.360 --> 0:38:41.840
<v Speaker 1>out with the Bold in two thousand eight. I remember

0:38:41.920 --> 0:38:45.720
<v Speaker 1>the Bold, the Curve, the Pearl, um. All of these

0:38:45.719 --> 0:38:49.480
<v Speaker 1>devices were aimed at various slices of the consumer market

0:38:49.640 --> 0:38:52.560
<v Speaker 1>with an attempt to try and gain traction there. UH.

0:38:52.880 --> 0:38:56.720
<v Speaker 1>Although BlackBerry got a lot of criticism from technology journalists

0:38:56.760 --> 0:39:01.400
<v Speaker 1>and analysts, saying that while they were redesigning the hardware

0:39:01.520 --> 0:39:06.200
<v Speaker 1>and trying to make that more more attractive to the

0:39:06.239 --> 0:39:09.839
<v Speaker 1>average consumer, they hadn't done a lot of work with

0:39:09.960 --> 0:39:13.000
<v Speaker 1>the operating system, and the operating system had remained pretty

0:39:13.040 --> 0:39:15.880
<v Speaker 1>much the same over the last several years, and that

0:39:16.000 --> 0:39:18.359
<v Speaker 1>as a result, it was starting to look stale, particularly

0:39:18.400 --> 0:39:22.320
<v Speaker 1>against things like the iPhone or Google Android. And another

0:39:22.520 --> 0:39:26.040
<v Speaker 1>part is, again I mentioned earlier, BlackBerry just didn't support

0:39:26.200 --> 0:39:30.400
<v Speaker 1>apps to the same extent as Android or the iPhone.

0:39:30.600 --> 0:39:33.560
<v Speaker 1>And you think, you know, apps really extend the functionality

0:39:33.719 --> 0:39:36.560
<v Speaker 1>of these devices. You know, you can suddenly do all

0:39:36.600 --> 0:39:40.440
<v Speaker 1>these amazing things on the device. Sometimes it's games, sometimes

0:39:40.520 --> 0:39:44.480
<v Speaker 1>it's a service that will let you, um uh, navigate

0:39:44.520 --> 0:39:48.640
<v Speaker 1>the world more easily, or to navigate shopping more easily.

0:39:49.560 --> 0:39:52.720
<v Speaker 1>BlackBerry didn't really have that to the extent that iPhone

0:39:52.760 --> 0:39:56.160
<v Speaker 1>and Google did. And as a result, if you're a consumer,

0:39:56.640 --> 0:39:59.200
<v Speaker 1>you know, you're not just looking at most consumers, I

0:39:59.200 --> 0:40:01.760
<v Speaker 1>guess are not just looking at the form factor, although

0:40:01.800 --> 0:40:04.440
<v Speaker 1>that definitely plays a role in your choice, but just

0:40:04.920 --> 0:40:08.600
<v Speaker 1>why can you do with it? And really BlackBerry was

0:40:08.640 --> 0:40:11.879
<v Speaker 1>falling behind and so um some people said that might

0:40:11.920 --> 0:40:16.240
<v Speaker 1>have been what led BlackBerry to introduced the Playbook, which

0:40:16.360 --> 0:40:23.360
<v Speaker 1>was Blackberries or Rims tablet device seven inch tablet and uh.

0:40:23.480 --> 0:40:27.080
<v Speaker 1>It was a very snazzy tablet of the operating system

0:40:27.200 --> 0:40:30.680
<v Speaker 1>was very smooth. It was not the standard BlackBerry operating system.

0:40:30.719 --> 0:40:36.360
<v Speaker 1>They had gone to another company to outsource that and uh,

0:40:36.440 --> 0:40:39.680
<v Speaker 1>and it would support apps. UH. The interesting some interesting

0:40:39.719 --> 0:40:42.000
<v Speaker 1>things about the the playbook, and we've done a whole

0:40:42.040 --> 0:40:44.120
<v Speaker 1>podcast about the playbook, so you can listen to that

0:40:44.200 --> 0:40:47.279
<v Speaker 1>as well. But some of the interesting points about it

0:40:47.400 --> 0:40:51.920
<v Speaker 1>or that you could not access contacts and email and

0:40:51.960 --> 0:40:55.399
<v Speaker 1>then that sort of information with the playbook on its own.

0:40:56.040 --> 0:40:58.759
<v Speaker 1>You had to pair it with a BlackBerry smartphone. And

0:40:58.800 --> 0:41:01.120
<v Speaker 1>the idea here was that if someone were to get

0:41:01.200 --> 0:41:04.160
<v Speaker 1>hold of your tablet, they wouldn't be able to access

0:41:04.200 --> 0:41:07.719
<v Speaker 1>your corporate information because it was not stored on the

0:41:08.040 --> 0:41:10.480
<v Speaker 1>device itself. It could only be accessed when paired with

0:41:10.520 --> 0:41:13.360
<v Speaker 1>a smartphone. Yeah, of course, UH. In a lot of

0:41:13.560 --> 0:41:18.440
<v Speaker 1>enterprise UH situations, there's a lot of proprietary data that

0:41:18.480 --> 0:41:22.759
<v Speaker 1>needs to be protected, business plans and UH you know

0:41:22.920 --> 0:41:25.600
<v Speaker 1>Apple is we've talked about how secret Apple is. There

0:41:25.640 --> 0:41:29.080
<v Speaker 1>far from the only UH company and all forms of

0:41:29.080 --> 0:41:32.880
<v Speaker 1>business that wants to keep its trade secrets private. UM,

0:41:32.920 --> 0:41:36.040
<v Speaker 1>that's that's one of the big reasons why UH I

0:41:36.160 --> 0:41:39.319
<v Speaker 1>T professionals are still very big on blackberriers that they've

0:41:39.480 --> 0:41:44.719
<v Speaker 1>they have very strong security versus UH people. That was

0:41:44.760 --> 0:41:46.439
<v Speaker 1>one of the big arguments they said, well why don't

0:41:46.640 --> 0:41:50.000
<v Speaker 1>why don't more people switched to the iPhone. If people

0:41:50.040 --> 0:41:52.400
<v Speaker 1>like the iPhone, they said, well, the iPhone is not

0:41:53.560 --> 0:41:56.239
<v Speaker 1>as capable. Keeping in mind this is you know, some

0:41:56.360 --> 0:41:59.239
<v Speaker 1>time ago, and things have changed somewhat, but you know,

0:41:59.280 --> 0:42:01.840
<v Speaker 1>that was the big argue even right away, was well,

0:42:01.880 --> 0:42:04.840
<v Speaker 1>you know, the iPhone may be nice, but it doesn't

0:42:04.880 --> 0:42:07.000
<v Speaker 1>have the same kind of security that a BlackBerry does.

0:42:07.000 --> 0:42:10.080
<v Speaker 1>A lot of the transmissions on a BlackBerry are encrypted. Yeah,

0:42:10.120 --> 0:42:14.360
<v Speaker 1>and they're passing through Blackberries servers yes, um, which is,

0:42:14.360 --> 0:42:16.960
<v Speaker 1>by the way, are most of which are located in Canada.

0:42:17.040 --> 0:42:20.320
<v Speaker 1>Which that was part of the problem when when Barack

0:42:20.320 --> 0:42:23.640
<v Speaker 1>Obama wanted to see if he could keep his BlackBerry

0:42:23.680 --> 0:42:26.080
<v Speaker 1>once he became president of the United States. That was

0:42:26.120 --> 0:42:28.560
<v Speaker 1>one of the issues that was brought up was the

0:42:28.600 --> 0:42:31.680
<v Speaker 1>fact that this this data would be passing through servers

0:42:31.719 --> 0:42:34.759
<v Speaker 1>in another country. And we all know that Canada is

0:42:34.800 --> 0:42:37.360
<v Speaker 1>poised to strike at the United States at a moment's notice,

0:42:37.400 --> 0:42:41.320
<v Speaker 1>So they wanted to be sure that the president's information

0:42:41.400 --> 0:42:46.040
<v Speaker 1>would remain private and and untouched by anyone in Canada

0:42:46.600 --> 0:42:49.439
<v Speaker 1>who had designs on the presidency of the United States

0:42:49.480 --> 0:42:53.359
<v Speaker 1>of America. Well, it might be exaggerating a little, but

0:42:53.640 --> 0:42:55.880
<v Speaker 1>there was there was an issue well. And and the

0:42:55.920 --> 0:42:58.799
<v Speaker 1>thing is too that it was passing out of the

0:42:58.840 --> 0:43:01.160
<v Speaker 1>government's hands and in to the hands at a private

0:43:01.200 --> 0:43:04.439
<v Speaker 1>company too as well. That's another issue. Even if even

0:43:04.480 --> 0:43:07.439
<v Speaker 1>if rem we're located in the United States, there would

0:43:07.440 --> 0:43:10.319
<v Speaker 1>be some serious questions about that kind of thing. But

0:43:10.440 --> 0:43:14.120
<v Speaker 1>the BlackBerry remains a company to which many people are

0:43:14.200 --> 0:43:19.120
<v Speaker 1>extremely loyal. UM. They have made good products with a

0:43:19.320 --> 0:43:23.200
<v Speaker 1>good reputation for many years, and the UH the enterprise

0:43:23.200 --> 0:43:27.600
<v Speaker 1>security layer is also something that gives people in business

0:43:28.440 --> 0:43:32.359
<v Speaker 1>a lot of confidence in the product. Unfortunately, UM, at

0:43:32.360 --> 0:43:35.760
<v Speaker 1>the time we are recording this, BlackBerry has been fending

0:43:35.800 --> 0:43:41.879
<v Speaker 1>off a pr um onslaught that they've had to deal

0:43:41.960 --> 0:43:45.560
<v Speaker 1>with because the servers and apparently there was a machine

0:43:45.560 --> 0:43:48.319
<v Speaker 1>that went down in the United Kingdom one of their

0:43:48.320 --> 0:43:51.480
<v Speaker 1>course switches. Now, a course switch is a device that

0:43:51.560 --> 0:43:55.400
<v Speaker 1>helps route traffic. It takes incoming traffic and sends it

0:43:55.440 --> 0:43:58.840
<v Speaker 1>to the next major hop along the line. But if

0:43:58.880 --> 0:44:01.080
<v Speaker 1>you're talking about a course with that's something that's located

0:44:01.120 --> 0:44:04.400
<v Speaker 1>on the backbone of a system. So that's a major

0:44:04.440 --> 0:44:08.160
<v Speaker 1>major point of failure. And like many companies, RIM has

0:44:08.719 --> 0:44:14.279
<v Speaker 1>entrusted its equipment to a redundant backup system also in

0:44:14.280 --> 0:44:18.399
<v Speaker 1>this case which failed UM, so the company throttled its

0:44:18.440 --> 0:44:21.840
<v Speaker 1>network traffic all around the world and so for the

0:44:21.840 --> 0:44:24.080
<v Speaker 1>past few days before the day we were recording this

0:44:24.760 --> 0:44:29.360
<v Speaker 1>UM in in mid October of two thousand eleven, BlackBerry

0:44:29.400 --> 0:44:33.480
<v Speaker 1>has been suffering from people being very upset about it,

0:44:34.160 --> 0:44:38.120
<v Speaker 1>the traffic disruptions and UM As a result, a lot

0:44:38.120 --> 0:44:41.200
<v Speaker 1>of people have been questioning whether, as BlackBerry has been

0:44:41.239 --> 0:44:45.319
<v Speaker 1>behind UH, the Android and iOS operating systems for the

0:44:45.320 --> 0:44:48.440
<v Speaker 1>past couple of years in terms of subscriber growth, whether

0:44:48.480 --> 0:44:53.120
<v Speaker 1>BlackBerry will continue as a viable option for for enterprises

0:44:53.160 --> 0:44:57.960
<v Speaker 1>because both Apple and Google see opportunities in the enterprise market. Yeah,

0:44:57.960 --> 0:45:00.680
<v Speaker 1>this was This was particularly bad timing for this to

0:45:00.760 --> 0:45:04.120
<v Speaker 1>happen for to Rim because you've got you've got them

0:45:04.160 --> 0:45:08.080
<v Speaker 1>in a precarious position there. Their sales have have had

0:45:08.160 --> 0:45:12.000
<v Speaker 1>some problems over the last few quarters. They've had revenue

0:45:12.880 --> 0:45:15.840
<v Speaker 1>problems over the last few quarters. The company looked like

0:45:15.840 --> 0:45:18.440
<v Speaker 1>a company that's in trouble, and people were pointing at

0:45:18.440 --> 0:45:21.480
<v Speaker 1>the operating system looking out a date. Although UM black

0:45:21.760 --> 0:45:24.880
<v Speaker 1>Rim is supposed to to introduce a new operating system

0:45:24.920 --> 0:45:28.759
<v Speaker 1>any day now UM, but for this to happen right

0:45:28.800 --> 0:45:31.960
<v Speaker 1>after the iPhone four S announcement, So you've got a

0:45:31.960 --> 0:45:36.000
<v Speaker 1>new iPhone on the market, and the upcoming Google Android

0:45:36.040 --> 0:45:38.839
<v Speaker 1>ice Cream Sandwich announcement. See, you're gonna have a new

0:45:39.000 --> 0:45:41.520
<v Speaker 1>version of the Android operating system, plus the release of

0:45:41.560 --> 0:45:44.960
<v Speaker 1>iOS five, the release of iOS five, the release of

0:45:45.000 --> 0:45:50.480
<v Speaker 1>a new Samsung Android phone that's supposed to be really advanced.

0:45:51.120 --> 0:45:53.520
<v Speaker 1>These are all bad things for to to you know,

0:45:53.760 --> 0:45:55.640
<v Speaker 1>it's all happening around the same time, and for RIM

0:45:55.680 --> 0:45:58.719
<v Speaker 1>to suffer a catstrophic failure like this when everybody else

0:45:58.800 --> 0:46:02.520
<v Speaker 1>is releasing positive news that it's it's tough and um

0:46:03.800 --> 0:46:06.840
<v Speaker 1>and to be fair, you know, it wasn't that information

0:46:06.880 --> 0:46:09.400
<v Speaker 1>necessarily got lost during this process. Most of it was

0:46:09.440 --> 0:46:13.120
<v Speaker 1>just delayed by hours, Like there'd be a three hour

0:46:13.200 --> 0:46:15.080
<v Speaker 1>delay from when someone would send something and when you

0:46:15.160 --> 0:46:18.080
<v Speaker 1>might receive it, which of course is bad if it's

0:46:18.120 --> 0:46:22.359
<v Speaker 1>an urgent matter, but anyway, so they're dealing with that

0:46:22.520 --> 0:46:24.879
<v Speaker 1>right now. They're also dealing with other issues, like there

0:46:24.880 --> 0:46:27.160
<v Speaker 1>are governments around the world that want to be able

0:46:27.200 --> 0:46:32.000
<v Speaker 1>to access the information that's sent across the BlackBerry um network,

0:46:32.560 --> 0:46:35.759
<v Speaker 1>and so that raises ethical questions like do you do

0:46:35.800 --> 0:46:38.319
<v Speaker 1>you agree to do that, do you agree to give

0:46:38.600 --> 0:46:40.839
<v Speaker 1>the governments the access to the information? Do you keep

0:46:40.840 --> 0:46:43.200
<v Speaker 1>it encrypted? Because you know, you're trying to serve your

0:46:43.200 --> 0:46:46.120
<v Speaker 1>customers and m has had to deal with some pretty

0:46:46.120 --> 0:46:49.880
<v Speaker 1>sticky situations there. They also got some bad press inn

0:46:50.000 --> 0:46:53.560
<v Speaker 1>during the riots in London because it turned out that

0:46:53.640 --> 0:46:57.160
<v Speaker 1>a lot of the kids in London have Blackberries and

0:46:57.160 --> 0:47:00.960
<v Speaker 1>they were using the BlackBerry messaging service, which is encrypted service,

0:47:01.400 --> 0:47:05.680
<v Speaker 1>to send messages between each other to target specific businesses

0:47:05.760 --> 0:47:09.080
<v Speaker 1>during the riots. So it was it was it would

0:47:09.120 --> 0:47:13.600
<v Speaker 1>have required the cooperation of BlackBerry itself to provide the government,

0:47:14.280 --> 0:47:16.759
<v Speaker 1>uh you know, they couldn't be spied upon. They would

0:47:16.800 --> 0:47:20.400
<v Speaker 1>have to get BlackBerry to share that information with them.

0:47:20.440 --> 0:47:23.439
<v Speaker 1>Of course BlackBerry agreed to cooperate, but it doesn't help

0:47:23.520 --> 0:47:26.480
<v Speaker 1>again that that for a lot of people. That's the problem,

0:47:26.800 --> 0:47:29.719
<v Speaker 1>big pr problem. Yet has been a rough year for

0:47:29.800 --> 0:47:32.960
<v Speaker 1>Research in Motion now. Some people have already said that

0:47:33.000 --> 0:47:34.839
<v Speaker 1>this might be the beginning of the end, or that

0:47:34.960 --> 0:47:38.320
<v Speaker 1>perhaps Research Emotions should look at selling off its assets

0:47:38.360 --> 0:47:41.680
<v Speaker 1>to other companies and just kind of dissolving so so

0:47:41.880 --> 0:47:44.279
<v Speaker 1>elements of BlackBerry would continue to live on, it's just

0:47:44.360 --> 0:47:47.319
<v Speaker 1>they would go under a different corporate name. People said

0:47:47.360 --> 0:47:50.000
<v Speaker 1>the same thing about Apple about twenty years ago, right,

0:47:50.040 --> 0:47:53.040
<v Speaker 1>So there's there's always the chance that that research in

0:47:53.120 --> 0:47:57.000
<v Speaker 1>motion could turn this around and become a very powerful

0:47:57.040 --> 0:47:59.840
<v Speaker 1>player in the telecom space. Again, I mean, there's no

0:48:00.080 --> 0:48:02.719
<v Speaker 1>thing necessarily stopping them. It's just that the you know,

0:48:02.760 --> 0:48:05.400
<v Speaker 1>the odds are definitely stacking against them, but that doesn't

0:48:05.400 --> 0:48:07.560
<v Speaker 1>mean they can't overcome those odds. So we'll have to

0:48:07.640 --> 0:48:10.640
<v Speaker 1>watch and see and find out what happens. We'll also

0:48:10.719 --> 0:48:13.560
<v Speaker 1>have to see if if they they have a change

0:48:13.560 --> 0:48:17.160
<v Speaker 1>in leadership, because for the last couple of years, RIM

0:48:17.160 --> 0:48:19.480
<v Speaker 1>has also received a lot of criticism about having co

0:48:19.680 --> 0:48:21.560
<v Speaker 1>c e O s and saying that that kind of

0:48:21.600 --> 0:48:24.560
<v Speaker 1>sends a mixed message to shareholders and it might be

0:48:24.560 --> 0:48:28.920
<v Speaker 1>better to have a single person hold the position of

0:48:29.000 --> 0:48:32.400
<v Speaker 1>CEO to give a unified vision for the company and

0:48:32.440 --> 0:48:35.640
<v Speaker 1>be able to message that out to everybody, both consumers

0:48:35.719 --> 0:48:40.560
<v Speaker 1>and retailers there, shareholders, everyone, and and employees of REM.

0:48:40.560 --> 0:48:44.279
<v Speaker 1>So it's a complicated issue, and uh, I'm glad we

0:48:44.360 --> 0:48:47.799
<v Speaker 1>tackled this. It was. It's an important company definitely, So

0:48:47.840 --> 0:48:51.000
<v Speaker 1>if you guys have any other major companies you'd like

0:48:51.080 --> 0:48:54.440
<v Speaker 1>us to talk about. Or maybe we could do an

0:48:54.480 --> 0:48:56.799
<v Speaker 1>episode where we talk about a bunch of smaller but

0:48:56.920 --> 0:49:01.680
<v Speaker 1>related companies. That's also possible. Sometimes companies are are young

0:49:01.800 --> 0:49:03.600
<v Speaker 1>enough and small enough where we can't do a full

0:49:03.600 --> 0:49:06.399
<v Speaker 1>podcast about them, but let us know. You can send

0:49:06.440 --> 0:49:09.319
<v Speaker 1>us an email that addresses tech stuff at how stuff

0:49:09.320 --> 0:49:11.560
<v Speaker 1>words dot com, or shoot us a message on Twitter

0:49:11.760 --> 0:49:14.880
<v Speaker 1>or Facebook. Our handle at both of those places is

0:49:15.080 --> 0:49:18.120
<v Speaker 1>text Stuff hs W and Chris and I will taught

0:49:18.120 --> 0:49:22.359
<v Speaker 1>to you again really soon. Be sure to check out

0:49:22.400 --> 0:49:25.560
<v Speaker 1>our new video podcast, Stuff from the Future. Join how

0:49:25.600 --> 0:49:28.160
<v Speaker 1>Stuff Work staff as we explore the most promising and

0:49:28.200 --> 0:49:32.879
<v Speaker 1>perplexing possibilities of tomorrow. The How Stuff Works iPhone app

0:49:32.920 --> 0:49:40.600
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0:49:40.640 --> 0:49:44.000
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0:49:44.040 --> 0:49:44.239
<v Speaker 1>you