WEBVTT - Handy Websites & Pros and Cons of Smartphone Insurance 0:00:00.280 --> 0:00:03.600 Hope you're having a fantastic day. The website for the 0:00:03.640 --> 0:00:07.840 show rich on Tech dot TV. You can follow me 0:00:07.920 --> 0:00:11.480 on social media. I am at rich on tech. So 0:00:11.560 --> 0:00:13.600 I figured I would tell you some of the useful 0:00:13.600 --> 0:00:16.599 websites that I have bookmarked. You know, I'm always on 0:00:16.640 --> 0:00:20.520 the lookout for unique, interesting, useful websites that are also helpful, 0:00:20.920 --> 0:00:22.920 and so these are a few that I've bookmarked over 0:00:22.920 --> 0:00:24.959 the years that I think will help you out. I 0:00:25.000 --> 0:00:26.639 know it's going to be a lot of information, but 0:00:26.640 --> 0:00:28.440 I'm gonna link it up on the website rich on 0:00:28.520 --> 0:00:30.640 tech dot TV. So you don't have to write down 0:00:30.680 --> 0:00:32.880 these web addresses. All you have to do is listen 0:00:32.920 --> 0:00:34.920 to what they can do. You can go get the 0:00:34.960 --> 0:00:38.000 list and then you can bookmark these for yourself. So 0:00:38.080 --> 0:00:42.800 the first one is Google dot com slash search slash images. 0:00:43.440 --> 0:00:45.600 So you know that you can use Google to search 0:00:45.640 --> 0:00:48.360 for images reverse search images, but did you know you 0:00:48.400 --> 0:00:52.320 can use Google to create images? So yes, this is 0:00:52.360 --> 0:00:56.560 an AI image generator and it's very simple. All you 0:00:56.640 --> 0:00:58.360 have to do is go to the website. It says 0:00:58.480 --> 0:01:02.880 make something new. Type something in like a let's see 0:01:03.040 --> 0:01:08.640 giant delicious ice cream cone, and I just generated that 0:01:08.760 --> 0:01:12.120 and it looks pretty incredible. You can use these pictures 0:01:12.200 --> 0:01:16.440 as you like, and they give you four to choose 0:01:16.480 --> 0:01:20.479 from and usually Google is pretty good. Next up, ten 0:01:20.800 --> 0:01:24.720 minutemail dot com. So have you ever signed up for 0:01:24.840 --> 0:01:27.480 something but you have to give your email address and 0:01:27.520 --> 0:01:30.000 you don't really feel like using your real email address 0:01:30.040 --> 0:01:33.200 because you know you're gonna get spammed. Well, this website 0:01:33.280 --> 0:01:36.200 gives you a disposable email address. As soon as you 0:01:36.240 --> 0:01:38.920 load up the website, it gives you an email address, 0:01:38.959 --> 0:01:41.720 and it's a whole bunch of gobbledygook, but you don't care. 0:01:41.840 --> 0:01:43.960 You're gonna copy, you're gonna paste it, you're gonna put 0:01:43.959 --> 0:01:46.280 it into that other website. And it gives you a 0:01:46.360 --> 0:01:50.400 countdown of ten minutes to use that email. And if 0:01:50.440 --> 0:01:52.200 you need some more time, there's a big button that 0:01:52.240 --> 0:01:54.760 says get ten more minutes, and it will reset the 0:01:54.800 --> 0:01:57.720 clock to ten minutes again. Now, how do you check 0:01:57.760 --> 0:02:00.160 this email because you're not logging in, Well, there's there's 0:02:00.160 --> 0:02:03.760 a big giant inbox zero right at the top, and 0:02:03.800 --> 0:02:07.040 when that changes, you will scroll down the website and 0:02:07.080 --> 0:02:08.400 you can see the email. 0:02:08.120 --> 0:02:08.560 That you got. 0:02:08.560 --> 0:02:11.200 So maybe you just wanted to get a printable PDF 0:02:11.240 --> 0:02:13.560 for some sort of confirmation. You can do that with 0:02:13.639 --> 0:02:17.520 this website again, it is called ten minute Mail. Now, 0:02:17.560 --> 0:02:19.480 this is a new one that I've recently stumbled upon 0:02:19.520 --> 0:02:22.280 through one of the newsletters that I follow, Agenda hero 0:02:22.680 --> 0:02:25.760 dot com slash Magic. I don't know about you, but 0:02:25.840 --> 0:02:28.920 people send me calendar invites all the time. It's like 0:02:28.960 --> 0:02:32.079 an email with a whole bunch of information about where 0:02:32.120 --> 0:02:34.960 I need to be where at a specific time, at 0:02:34.960 --> 0:02:39.720 a specific place, and sometimes that information is in an image. Well, 0:02:39.800 --> 0:02:43.520 with this magic by Agenda Hero, you just either paste 0:02:43.520 --> 0:02:46.560 in all the text or the image and it will 0:02:46.600 --> 0:02:49.280 take all that information and parse out what you need 0:02:49.320 --> 0:02:51.720 to do. So it will make a title, it will 0:02:51.720 --> 0:02:55.400 make a date and time automatically the location, and it 0:02:55.400 --> 0:02:58.200 will make a description. And then in one more click 0:02:58.280 --> 0:03:00.520 you can have this email to yourself or you can 0:03:00.560 --> 0:03:03.440 add it to your calendar of your choice. Again, this 0:03:03.520 --> 0:03:07.760 is Agenda hero dot com slash Magic. Next up, this 0:03:07.840 --> 0:03:11.760 is a travel website awards versus cash calculator. So if 0:03:11.760 --> 0:03:13.520 you've listened to me for a while, you know that 0:03:13.560 --> 0:03:16.320 I'm not a huge proponent of racking up miles. 0:03:16.400 --> 0:03:17.600 Of course, I love miles. 0:03:17.600 --> 0:03:20.720 I love getting free upgrades, but I don't actively try 0:03:20.760 --> 0:03:23.960 to get miles or a crew miles because it's just 0:03:24.000 --> 0:03:25.720 a lot of I used to do that back in 0:03:25.760 --> 0:03:27.919 the day and I just can't be bothered anymore. So, Yes, 0:03:27.960 --> 0:03:29.480 I love when I have miles. I love when I 0:03:29.520 --> 0:03:31.680 can use them, but I'm not sitting there trying to 0:03:31.680 --> 0:03:35.160 put my two dollars Starbucks on a credit card to 0:03:35.160 --> 0:03:37.720 get the points. But with that said, I do have 0:03:37.760 --> 0:03:39.600 a couple of points programs that I'm a part of, 0:03:39.920 --> 0:03:42.400 and I'm always wondering, like, is it better to use 0:03:42.480 --> 0:03:44.800 my Southwest points or to pay for the flight? 0:03:45.280 --> 0:03:48.760 And so this awards versus Cash calculator lets. 0:03:48.480 --> 0:03:49.360 You do just that. 0:03:49.760 --> 0:03:53.760 So you put in the loyalty program the cost in 0:03:53.880 --> 0:03:56.440 points and any fees they might charge you, and then 0:03:56.440 --> 0:03:59.160 you put the cost in cash and you hit the 0:03:59.200 --> 0:04:02.400 calculate button and it will tell you, Hey, you're better 0:04:02.440 --> 0:04:05.200 off paying cash for this, or this is a great value, 0:04:05.280 --> 0:04:07.760 You're better off using miles. It works with airlines, it 0:04:07.800 --> 0:04:10.480 works with hotels. And this is from the points guy 0:04:10.680 --> 0:04:14.839 dot com. Again, it's the pointsky dot com slash calculator. 0:04:15.280 --> 0:04:17.479 Okay, this is a photo tool. 0:04:17.640 --> 0:04:23.480 It's called bgraser dot com. Bgraser dot com. And what's 0:04:23.520 --> 0:04:25.880 handy about this is that it lets you remove the 0:04:26.000 --> 0:04:29.120 background from a picture in just one click. It is 0:04:29.160 --> 0:04:32.359 super fast. It is really good, and it is free. 0:04:32.640 --> 0:04:34.599 So just drag and drop a picture on there. I 0:04:34.760 --> 0:04:37.599 just did it as we're speaking, and you tap start. 0:04:37.640 --> 0:04:39.760 You can even do a couple of pictures all at once, 0:04:40.320 --> 0:04:43.560 and it does a great job. I'm so impressed. It 0:04:43.640 --> 0:04:48.440 literally got me perfectly. It got the outline of my body. 0:04:48.480 --> 0:04:48.800 Look at that. 0:04:48.800 --> 0:04:51.000 I'm gonna check this out. Oh, it did such a 0:04:51.000 --> 0:04:53.480 good job. It's so impressive. And then you can save 0:04:53.520 --> 0:04:56.080 that picture and put a different background on it, use 0:04:56.080 --> 0:04:58.359 a different tool or whatever you want to do. But 0:04:58.480 --> 0:05:01.960 it's just kind of a very easy way, uh, to 0:05:02.040 --> 0:05:04.840 recreate the background. Maybe you're selling something on eBay, maybe 0:05:04.839 --> 0:05:06.760 you just want to, you know, show something without a 0:05:06.800 --> 0:05:07.880 distracting background. 0:05:08.200 --> 0:05:11.239 Again the website bg Eraser dot com. 0:05:11.680 --> 0:05:13.320 Next up, and I know I'm giving you a lot 0:05:13.320 --> 0:05:15.480 of these, but again I'll link them all on the website. 0:05:15.560 --> 0:05:16.760 Rich on tech dot tv. 0:05:17.240 --> 0:05:21.120 Next up is a website that's called cleantext dot org. 0:05:21.560 --> 0:05:23.719 So how many times have you gotten a bunch of 0:05:23.800 --> 0:05:25.880 text that is just gobbledygook. 0:05:25.920 --> 0:05:28.200 It's got a whole bunch of arrows in it, or. 0:05:28.240 --> 0:05:30.960 Spaces in it, or lines in it, or something that's 0:05:31.040 --> 0:05:33.359 just messing it all up. So all you have to 0:05:33.360 --> 0:05:36.520 do is take it, copy it into this website cleantext 0:05:36.520 --> 0:05:39.400 dot org, and then it's one click. It says pretty 0:05:39.440 --> 0:05:41.360 it up, and it will figure out what it needs 0:05:41.360 --> 0:05:43.560 to do. It will get rid of the extra spaces, 0:05:43.560 --> 0:05:45.800 get rid of the extra characters, and it will give 0:05:45.800 --> 0:05:47.680 you the output. You can copy and paste that to 0:05:47.760 --> 0:05:49.680 where you need it. It's just one of those things 0:05:49.720 --> 0:05:51.720 that you know, every once in a while it really 0:05:51.720 --> 0:05:55.640 comes in handy. Okay, This next website is really handy 0:05:55.680 --> 0:05:58.120 if you belong to a team or a club or 0:05:58.160 --> 0:06:00.919 a group anything where you're trying to get people to 0:06:00.960 --> 0:06:04.359 bring something to like a potlock. Instead of texting a 0:06:04.360 --> 0:06:06.120 million different things and saying, oh, no, I got that, 0:06:06.200 --> 0:06:08.800 I got that, or starting a spreadsheet. The website is 0:06:08.839 --> 0:06:13.200 called who Brings dot com and all this does is 0:06:13.279 --> 0:06:16.880 help you create simple group packing lists for your next gathering. 0:06:17.320 --> 0:06:19.760 So you type in what you want, you know the 0:06:19.839 --> 0:06:22.000 name of the group, and you type in the stuff 0:06:22.040 --> 0:06:24.520 that you want, and then you send that link to people, 0:06:25.000 --> 0:06:27.760 and there's no sign in, there's no registration. It is 0:06:27.839 --> 0:06:31.440 free and it even has AI suggestions. Now that's something 0:06:31.480 --> 0:06:34.360 new they added last time. So let's say you're creating, 0:06:34.440 --> 0:06:38.600 you know, a picnic party or a potluck for you know, 0:06:38.839 --> 0:06:39.840 and you want to have a theme. 0:06:39.920 --> 0:06:41.400 Even you can make. 0:06:41.240 --> 0:06:43.520 The list and have people say what they're gonna bring, 0:06:43.720 --> 0:06:46.680 and you can even do different quantities up down, thumbs 0:06:46.720 --> 0:06:47.640 it up, thumbs it. 0:06:47.560 --> 0:06:48.839 Down, whatever you want. 0:06:48.880 --> 0:06:51.479 It's just super simple and it's just so everyone's on 0:06:51.600 --> 0:06:54.760 the same page, nice and easy. Again, that is called 0:06:55.040 --> 0:06:59.400 who Brings dot Com. Now, this next website has been 0:06:59.440 --> 0:07:03.240 around for it is super handy. It is called just 0:07:03.520 --> 0:07:07.160 Delete Me, and it's a directory of direct links to 0:07:07.279 --> 0:07:11.680 delete your account from different services. So the popular ones 0:07:11.720 --> 0:07:16.280 are available in one click. That's Amazon, that's Facebook, that's Instagram, 0:07:16.400 --> 0:07:18.880 Go Daddy, Google, LinkedIn Netflix. 0:07:19.240 --> 0:07:21.440 And what I like about this website. 0:07:21.000 --> 0:07:22.640 Is that not only does it give you the direct 0:07:22.720 --> 0:07:25.520 link to how to delete these, it gives you information 0:07:25.640 --> 0:07:27.200 on how to delete them, including. 0:07:26.880 --> 0:07:27.640 Step by step. 0:07:27.920 --> 0:07:30.679 It also tells you how easy it is to delete 0:07:30.720 --> 0:07:33.720 a website. So, for instance, a log into a website 0:07:33.920 --> 0:07:42.000 for instance Amazon Easy, Instagram, easy, LinkedIn, Medium, Netflix, hard. 0:07:40.920 --> 0:07:42.080 Skype, impossible. 0:07:42.440 --> 0:07:46.280 So it's a really fun website. It's just delete me 0:07:46.520 --> 0:07:49.880 dot xyz. I feel like this website has gone through 0:07:49.920 --> 0:07:52.400 a couple of owners over the years. It's just a 0:07:52.480 --> 0:07:54.720 nice resource on how to delete a log in for 0:07:54.760 --> 0:07:56.720 a website when maybe you don't feel like looking up 0:07:56.760 --> 0:07:58.960 the directions or you might get some ideas on things 0:07:58.960 --> 0:08:01.640 to get rid of. This is a website that I 0:08:01.720 --> 0:08:05.080 also use on almost a weekly or daily basis. It 0:08:05.160 --> 0:08:08.600 is a way to redact information from a photo. This 0:08:08.640 --> 0:08:13.200 website is super safe, super private. It all happens inside 0:08:13.240 --> 0:08:15.880 the browser, so it is browser based. You go to 0:08:16.040 --> 0:08:20.120 redact dot photo and you drag and drop a picture 0:08:20.280 --> 0:08:22.440 or a screenshot whatever you want in there, and then 0:08:22.480 --> 0:08:24.600 all you have to do is kind of hover your 0:08:24.640 --> 0:08:27.520 mouse over the area that you want to redact. 0:08:27.760 --> 0:08:30.600 I found that is it is the simplest. 0:08:30.040 --> 0:08:33.640 Way to redact information in the browser and know that 0:08:33.679 --> 0:08:36.880 it's actually gone so that you can share that photo 0:08:37.000 --> 0:08:39.120 safely on social media. So let's say you take a 0:08:39.120 --> 0:08:42.640 picture of a screenshot of your Amazon receipt or something 0:08:42.720 --> 0:08:45.199 like that, and you want to share something about it, 0:08:45.400 --> 0:08:47.600 but you don't want your home address on there so 0:08:47.800 --> 0:08:51.000 you can easily use this website. It is redact dot photo. 0:08:51.360 --> 0:08:54.560 It works really well, it happens quickly, and it's great. 0:08:54.720 --> 0:08:55.680 All right. The website you. 0:08:55.679 --> 0:08:57.800 Need to know for all of the links to these 0:08:57.840 --> 0:08:58.880 handy websites I. 0:08:58.920 --> 0:09:02.560 Just gave you is rich on tech dot TV. 0:09:03.080 --> 0:09:04.080 My name is Rich dmiro. 0:09:04.360 --> 0:09:05.880 You are listening to Rich on Tech. 0:09:05.920 --> 0:09:08.640 We'll have some of your questions coming up right after this. 0:09:12.320 --> 0:09:15.480 Welcome back to Rich on Tech. Rich DeMuro here hanging 0:09:15.480 --> 0:09:19.000 out with you, talking technology. The website for the show 0:09:19.360 --> 0:09:21.559 rich on tech dot TV. 0:09:22.120 --> 0:09:26.280 Let's go to Thurman in Winchester, Massachusetts. You're on with Rich. 0:09:26.760 --> 0:09:30.240 Yes, I guess good morning for you. For me, I 0:09:30.280 --> 0:09:34.200 was thinking about, especially from Verismon where I've had some 0:09:35.000 --> 0:09:38.240 signal drops the last few months. 0:09:37.800 --> 0:09:38.960 To subby. 0:09:39.240 --> 0:09:40.920 I first I thought, I go AT and T, just 0:09:40.960 --> 0:09:44.120 try out that network, But then I understand there are 0:09:44.200 --> 0:09:48.040 things like pure Talk that use the AT and T network, 0:09:48.679 --> 0:09:53.680 and they've now added foreign coverage, so that's good. So 0:09:53.720 --> 0:09:56.719 I'm I'm tempted to make the punge, but I just 0:09:56.760 --> 0:10:00.360 wondering if you've had an opinions on these discount woild 0:10:00.400 --> 0:10:04.400 wireless carriers that are piggyback on the main network. 0:10:04.840 --> 0:10:07.080 Great question, and I will tell you this off the bat. 0:10:07.160 --> 0:10:10.120 I trust one of these mv and o's to my mom, 0:10:10.160 --> 0:10:13.000 So if it's good enough for her, believe me, I 0:10:13.040 --> 0:10:16.360 think they are good enough for everyone. Now Here is 0:10:16.600 --> 0:10:20.400 the main difference. Okay, So with the main carriers like 0:10:20.400 --> 0:10:23.480 a Verizon, an AT and T or a T Mobile, 0:10:24.000 --> 0:10:26.840 they want you on one of their fancy unlimited plans, 0:10:26.840 --> 0:10:30.240 which includes a lot of stuff. It includes Netflix, it 0:10:30.280 --> 0:10:34.240 includes mobile hotspot, it includes some sort of foreign roaming. 0:10:35.559 --> 0:10:39.120 So it's all about getting you on that big unlimited plan. 0:10:39.400 --> 0:10:41.560 And also they have a lot of discounts with phones, 0:10:41.600 --> 0:10:44.360 and people get their phone through the carrier. I feel 0:10:44.400 --> 0:10:46.720 like the mv and o's are kind of a play 0:10:46.840 --> 0:10:49.200 on your budget, so you can get more for your 0:10:49.240 --> 0:10:52.120 money if you're bringing especially if you're bringing your own 0:10:52.240 --> 0:10:54.199 phone to the table. And a lot of these mv 0:10:54.280 --> 0:10:57.360 and o's have their own phone deals as well. Now, 0:10:57.360 --> 0:11:01.720 what's an mv and O Mobile virtual network operator. There's 0:11:01.760 --> 0:11:04.640 only three networks in the US. That's AT and T, 0:11:04.840 --> 0:11:07.480 T Mobile, and Verizon. All of these other companies that 0:11:07.520 --> 0:11:11.400 you hear advertised are running on their networks now the 0:11:11.559 --> 0:11:15.679 downsides of something like an mv and O is really 0:11:15.880 --> 0:11:18.160 you have to check out the plan to see what 0:11:18.240 --> 0:11:21.440 you get and what you don't get. So there are 0:11:21.679 --> 0:11:25.880 some people that believe that AT and T or Verizon 0:11:25.960 --> 0:11:30.679 or T Mobile will prioritize their highest paying customers first 0:11:30.880 --> 0:11:33.840 and then so if you're in a really congested area, 0:11:34.320 --> 0:11:37.040 you may not get the top speed or the top 0:11:37.200 --> 0:11:39.960 service in that area. Now, I will tell you I 0:11:40.040 --> 0:11:43.520 have a test line for Mint Mobile, and I find 0:11:43.559 --> 0:11:46.920 that it is excellent. It really really works very nicely. 0:11:47.559 --> 0:11:49.880 And I've tested many other mv and o's over the 0:11:49.960 --> 0:11:53.080 years and they're really good as long as you know 0:11:53.160 --> 0:11:56.120 what you're getting. Some of them have limited minutes, some 0:11:56.160 --> 0:11:58.920 of them have limited data, some of them may not 0:11:59.080 --> 0:12:02.240 have you know, all little perks of those unlimited plans. 0:12:02.559 --> 0:12:04.640 But if you know what you're getting for that price, 0:12:05.280 --> 0:12:08.360 it's a really good value. So Thurman, I have no 0:12:08.520 --> 0:12:12.280 problem recommending that you switch to one of these, and look, 0:12:12.600 --> 0:12:14.880 if you don't like it, you can always switch back. 0:12:15.000 --> 0:12:18.240 Some of these, you know, or almost every single one 0:12:18.240 --> 0:12:21.800 of them is month to month, so you basically pay 0:12:21.840 --> 0:12:25.640 for it. You're kind of paying in advance, and that's it. 0:12:25.679 --> 0:12:28.080 They just billy every month with something like a Mint Mobile. 0:12:28.160 --> 0:12:29.960 Some of them give you a bigger discount if you 0:12:30.559 --> 0:12:33.560 pay for more than one month at a time. But 0:12:33.679 --> 0:12:35.600 it's a new year, a lot of these companies are 0:12:35.600 --> 0:12:39.440 giving deals right now, and so I think you'll be fine. 0:12:39.440 --> 0:12:40.840 And if you want to try an AT and T, 0:12:41.400 --> 0:12:45.280 you can actually go to a website called whistle Out 0:12:45.440 --> 0:12:49.800 whist l E whistle out dot com and they will 0:12:49.800 --> 0:12:54.000 help you compare all of the different sell plans out there. 0:12:54.080 --> 0:12:57.880 The website again whistle out dot com, and you can 0:12:58.080 --> 0:12:59.520 say if you want it to run on the AT 0:12:59.640 --> 0:13:02.280 and T network, or the Verizon network or the T 0:13:02.440 --> 0:13:05.080 Mobile network. A lot of the mv and o's run 0:13:05.080 --> 0:13:08.880 on T Mobile. That's probably the most common one. AT 0:13:09.000 --> 0:13:11.120 and T is probably the second most common, and then 0:13:11.280 --> 0:13:13.560 Verizon is probably the least common. 0:13:13.600 --> 0:13:14.400 For mv and os. 0:13:14.480 --> 0:13:16.959 The main one that they've run is their own, which 0:13:17.000 --> 0:13:20.440 is called Visible, and that's basically and you know when 0:13:20.520 --> 0:13:23.960 Visible first came out, I interviewed the CEO Visible, and 0:13:24.000 --> 0:13:25.600 I couldn't even believe it. I said, how are you 0:13:25.679 --> 0:13:29.240 offering Verizon's network at a fraction of the price. I 0:13:29.240 --> 0:13:31.680 think it was like thirty bucks a month, and the 0:13:31.720 --> 0:13:34.040 big thing was that it was limited in your speed, 0:13:34.120 --> 0:13:37.280 so your speed was download limited to about five megabits 0:13:37.320 --> 0:13:39.920 per second. They've since done away with that, but that 0:13:40.000 --> 0:13:41.840 was kind of like the delineation. If you want the 0:13:41.840 --> 0:13:44.800 fastest Verizon network speed, you got to go with Verizon. 0:13:45.000 --> 0:13:46.480 If you don't really care and you want to save 0:13:46.520 --> 0:13:48.360 a bunch of money and pay thirty dollars a month, 0:13:48.600 --> 0:13:51.920 go with Visible. So great question, Thurman, appreciate the call. 0:13:52.360 --> 0:13:55.960 All right, if you have Spectrum TV, you now get 0:13:56.000 --> 0:13:57.680 Disney Plus for free. 0:13:58.080 --> 0:13:58.480 That's right. 0:13:58.520 --> 0:14:01.880 If you have Spectrum TV, if you're paying Spectrum TV customer, 0:14:02.200 --> 0:14:04.120 you get Disney Plus for free. 0:14:04.160 --> 0:14:05.559 This is traditional TV. 0:14:05.679 --> 0:14:08.920 You have to have the Spectrum TV Select package and 0:14:09.080 --> 0:14:10.840 this is not something that you just have. You know, 0:14:10.920 --> 0:14:12.640 you have to sign up for this. It's something you 0:14:12.679 --> 0:14:15.120 have to activate. But it is a free perk. So 0:14:15.200 --> 0:14:18.160 if you have Spectrum TV Select, you can go to 0:14:18.200 --> 0:14:23.320 this website Spectrum dot com slash Disney Plus and you 0:14:23.400 --> 0:14:25.720 have to log in with your Spectrum account and then 0:14:25.720 --> 0:14:29.680 you can activate a free Disney Plus basic subscription. That 0:14:29.880 --> 0:14:32.520 is the Disney Plus that has ads. I think it's 0:14:32.560 --> 0:14:35.800 about I don't know six to nine dollars a month value, 0:14:36.240 --> 0:14:38.480 and you are going to get ESPN Plus as well 0:14:38.520 --> 0:14:41.000 for free in the next couple of months. So if 0:14:41.000 --> 0:14:44.000 you have Spectrum TV, you're paying for standard you know 0:14:44.200 --> 0:14:47.240 TV that comes in through cable for your house or 0:14:47.280 --> 0:14:47.840 I guess. 0:14:47.600 --> 0:14:48.360 Even through the Internet. 0:14:48.360 --> 0:14:51.000 If you're doing the Zumo box, you now can activate 0:14:51.040 --> 0:14:55.080 a free Disney Plus subscription. You can find more information 0:14:55.120 --> 0:14:57.040 about that on my Instagram. I've got the step by 0:14:57.080 --> 0:15:01.160 step Instagram. I am at Rich on Tech. Just look 0:15:01.200 --> 0:15:04.480 for the Disney ears and you can find out more information. 0:15:04.840 --> 0:15:07.200 Let's go to Eddie in Temple City, California. 0:15:07.320 --> 0:15:08.960 Eddie, you're on with Rich. Welcome to the show. 0:15:09.440 --> 0:15:09.760 Listen. 0:15:09.800 --> 0:15:13.760 I have an iPhone ten, which is the ex YEP, 0:15:14.680 --> 0:15:17.680 and when I go to the setting, it tells me 0:15:17.720 --> 0:15:22.080 that I still have like twenty or thirty gigabytes of Sage, right, Okay, 0:15:23.040 --> 0:15:29.080 but Apple keeps bugging me, sending me messages telling me 0:15:29.160 --> 0:15:33.240 that I'm running out of space. I'm asking me to 0:15:33.520 --> 0:15:36.400 pay a monthly fee, which I refuse because I don't 0:15:36.400 --> 0:15:43.600 want my pictures in the cloud. Okay, So the main 0:15:43.680 --> 0:15:46.560 question is maybe two questions. The first one, if I 0:15:46.600 --> 0:15:49.640 switch to samsum, would they be bothering me with the 0:15:49.640 --> 0:15:53.920 same thing? No, or what can I do with iPhones 0:15:54.080 --> 0:15:57.680 to download my pictures like every I don't know, like 0:15:57.720 --> 0:15:59.560 every month somewhere. 0:16:00.040 --> 0:16:01.960 Yeah, okay, so I mean you could do that if 0:16:02.160 --> 0:16:03.920 I mean the thing I recommend for that is called 0:16:03.920 --> 0:16:06.800 the I expand And at this point you can really 0:16:06.880 --> 0:16:08.640 plug any hard drive into the iPhone. 0:16:08.640 --> 0:16:12.080 But I think the sand disc I that's the letter 0:16:12.160 --> 0:16:13.960 I X P A N D. 0:16:14.520 --> 0:16:17.080 I think they have the best software for downloading your 0:16:17.080 --> 0:16:20.040 photos from the phone. If you're an Amazon Prime member, 0:16:20.440 --> 0:16:22.240 you can sorry you didn't want the cloud. 0:16:22.280 --> 0:16:23.240 So okay, that makes sense. 0:16:24.240 --> 0:16:27.560 But you know, iPhone seems to have this weird thing 0:16:27.600 --> 0:16:30.720 with like the storage situation where people are getting that 0:16:30.800 --> 0:16:33.240 message that you're out of storage, and you know, they 0:16:33.280 --> 0:16:36.000 really just try to push people to getting cloud storage 0:16:36.240 --> 0:16:38.360 because the way the iPhone is set up, you can't 0:16:38.400 --> 0:16:41.320 really access the files that are on your phone, so 0:16:41.360 --> 0:16:44.320 you can't really know like what's going on, where things are, 0:16:44.360 --> 0:16:47.440 what's taking up space, what's not taking up space. But 0:16:47.600 --> 0:16:50.360 the thing I would do before you make any changes, Eddie, 0:16:50.840 --> 0:16:53.520 is go into your settings, go into your Apple ID. 0:16:53.720 --> 0:16:57.200 I'm assuming you have some sort of iCloud on your account. 0:16:57.280 --> 0:17:01.040 Maybe not, but there's this thing called recommended for you, 0:17:01.640 --> 0:17:04.159 and there are a couple of ways to free up 0:17:04.200 --> 0:17:06.760 storage on there, so you can look at that under 0:17:06.760 --> 0:17:10.200 your recommendations. But if you want to see the storage 0:17:10.200 --> 0:17:14.200 that's on your phone, you can go to iPhone Settings 0:17:14.320 --> 0:17:17.919 and then General and then storage. Where is that? I 0:17:18.040 --> 0:17:20.040 just saw it there? Why can't I find it about? 0:17:20.880 --> 0:17:22.960 And then it will tell your storage how much things 0:17:23.000 --> 0:17:25.439 are taken up. But I find the iPhone to be 0:17:25.640 --> 0:17:29.000 really complicated with the storage situation. And believe me, it's 0:17:29.080 --> 0:17:31.879 just like you know, they just they want people to 0:17:31.920 --> 0:17:34.640 go to the cloud because they make it confusing on purposes, 0:17:34.680 --> 0:17:37.040 seems now, I don't know that for a fact. But 0:17:37.320 --> 0:17:41.000 on Android, I feel like it's very much more straightforward. 0:17:41.440 --> 0:17:43.240 You can look at the storage on your phone, you 0:17:43.240 --> 0:17:45.080 can see where things are stored, you can. 0:17:44.880 --> 0:17:47.040 Plug in a drive, you can move things around. 0:17:47.720 --> 0:17:52.040 And you know, Samsung they're in the hardware business mostly 0:17:52.480 --> 0:17:54.720 where if you look at Apple, yes they're in the 0:17:54.720 --> 0:17:59.960 hardware business, but increasingly services and software are a huge 0:18:00.040 --> 0:18:01.320 which part of their. 0:18:01.160 --> 0:18:03.560 Revenue, and so they're looking to get. 0:18:03.400 --> 0:18:07.280 People to upgrade to these You know higher iCloud plans 0:18:07.320 --> 0:18:10.520 and all the other things in Welcome back to rich 0:18:10.560 --> 0:18:13.880 On Tech. Rich DeMuro here talking technology with you at 0:18:13.960 --> 0:18:17.680 triple eight rich one oh one eight eight eight seven 0:18:17.800 --> 0:18:21.919 four to two four one zero one. The website is 0:18:22.160 --> 0:18:27.080 rich on Tech dot TV. Cybersecurity is such a huge 0:18:27.240 --> 0:18:31.080 deal in our lives privacy. If you're online, you know, 0:18:31.359 --> 0:18:34.800 chances are your information is out there and it is 0:18:34.840 --> 0:18:39.520 yours to protect. So let's bring on Lisa Plagamaire, executive 0:18:39.600 --> 0:18:43.560 director at the National Cybersecurity Alliance, to talk about some 0:18:43.640 --> 0:18:46.320 of the ways we can protect our privacy. Lisa, thanks 0:18:46.320 --> 0:18:47.040 for joining. 0:18:46.760 --> 0:18:48.640 Me, Happy to be here. 0:18:48.680 --> 0:18:49.120 Thanks. 0:18:49.440 --> 0:18:52.919 So, explain to me what the National Cybersecurity Alliance is. 0:18:54.119 --> 0:18:56.040 So, we're a nonprofit organization. 0:18:56.160 --> 0:18:58.400 We're actually the founder of the Cybersecurity a wareath month 0:18:58.400 --> 0:19:01.959 every October, and our is around empowering a more secure, 0:19:02.080 --> 0:19:05.320 interconnected world. So what that means is empowering consumers and 0:19:05.359 --> 0:19:08.960 everyday people with the information they need to stay secured, 0:19:09.000 --> 0:19:11.240 to keep their information private when they choose to. 0:19:12.240 --> 0:19:14.359 And so it's stay Safe online dot org. We have 0:19:14.440 --> 0:19:15.720 a lot of very. 0:19:15.600 --> 0:19:19.440 Plain spoken advice. You won't find a lot of techt 0:19:19.440 --> 0:19:21.840 speak or legal ease. On our website, we have all 0:19:21.920 --> 0:19:26.200 kinds of advice for the average average citizen easy to understand. 0:19:26.600 --> 0:19:29.400 So let's first talk about kind of like where we're 0:19:29.440 --> 0:19:33.000 at with cybersecurity, like how much are we at risk 0:19:33.040 --> 0:19:35.840 on a daily basis? Like we always hear about hacking 0:19:36.040 --> 0:19:38.000 and you know these data breaches and all that stuff, 0:19:38.040 --> 0:19:40.320 Like how much is the average consumer kind of what 0:19:40.400 --> 0:19:41.119 are they up against? 0:19:42.400 --> 0:19:47.040 They're up against highly highly sophisticated organized crime in nation 0:19:47.200 --> 0:19:50.399 states like the Big Four, so Russia, China, Iran in 0:19:50.440 --> 0:19:51.080 North Korea. 0:19:51.280 --> 0:19:53.360 What are kind of like the first steps we can 0:19:53.400 --> 0:19:55.160 take to protect our privacy online? 0:19:55.440 --> 0:19:57.000 So there are a couple of things that are really 0:19:57.000 --> 0:19:57.520 really basic. 0:19:57.600 --> 0:20:01.119 There's four main things that everybody can do, and if 0:20:01.160 --> 0:20:03.400 we all did them, they would make a massive debt 0:20:03.520 --> 0:20:04.359 in the problem. 0:20:04.680 --> 0:20:06.280 So the first one is passwords. 0:20:06.320 --> 0:20:09.160 We have some really bad habits about using the same 0:20:09.160 --> 0:20:12.040 password on multiple websites or a similar one. 0:20:12.920 --> 0:20:14.200 Those are really easy to hack. 0:20:14.240 --> 0:20:17.679 They're using software to hack them, password cracking tools. So 0:20:18.040 --> 0:20:20.320 don't use the same password on everything. You probably need 0:20:20.359 --> 0:20:23.439 a password manager to help you to keep it all straight. 0:20:23.840 --> 0:20:27.359 Then multi factor authentication, that's that thing where you go 0:20:27.359 --> 0:20:28.919 to sign on to your bank account. You have to 0:20:28.960 --> 0:20:31.720 have a text or a push notification from authenticator app 0:20:31.720 --> 0:20:33.840 before you can get into your bank account. 0:20:34.160 --> 0:20:37.199 So turn that on on every single account that offers it. 0:20:38.359 --> 0:20:41.400 Keeping things up to date, so when you get that 0:20:41.640 --> 0:20:44.800 remind me later option, do not take that. Make sure 0:20:44.840 --> 0:20:49.840 you run whatever update is trying to run, whether it's hardware, software, 0:20:50.000 --> 0:20:53.439 the firmware and your router operating system on your phone 0:20:53.560 --> 0:20:56.520 or any device. Keep everything up to date, especially your 0:20:56.520 --> 0:21:00.760 anti virus, and then watching out for phishing and social engineering, 0:21:01.240 --> 0:21:03.840 so not every you know, instant message you get is 0:21:03.880 --> 0:21:05.480 going to be from a legitimate person. 0:21:05.240 --> 0:21:06.240 That you really know. 0:21:07.040 --> 0:21:10.320 We've all gotten, you know, phishing emails that are really obvious. 0:21:10.400 --> 0:21:13.520 They're not so obvious anymore. With the help of AI. 0:21:13.760 --> 0:21:16.760 The bad guys are getting a lot better at creating 0:21:16.880 --> 0:21:20.560 phishing emails, texts, phone calls that make it harder and 0:21:20.600 --> 0:21:23.440 harder for us to tell that somebody's trying to trick us. 0:21:24.240 --> 0:21:27.520 And I'll add one more, and that's checking your privacy 0:21:27.520 --> 0:21:30.920 and security settings on your devices and all the apps. 0:21:30.640 --> 0:21:31.320 That you use. 0:21:31.800 --> 0:21:35.679 Those are not usually set to, you know, to have 0:21:35.720 --> 0:21:40.439 a default to be maybe the most private option, so. 0:21:40.560 --> 0:21:42.240 You might not be comfortable when you start doing am 0:21:42.400 --> 0:21:43.120 to those settings. 0:21:43.560 --> 0:21:46.639 You might be sharing stuff that you don't feel comfortable sharing, 0:21:46.640 --> 0:21:50.199 and so maybe dial those things to a level that 0:21:50.240 --> 0:21:53.639 you feel more comfortable with, for example, making your friends 0:21:53.680 --> 0:21:55.320 less private on Facebook. 0:21:56.359 --> 0:21:59.240 Now, when you say that these aren't made private, you 0:21:59.280 --> 0:22:02.040 know they're not the best interest of the consumer generally 0:22:02.480 --> 0:22:05.760 when they're at their de faults. That's probably because these 0:22:05.800 --> 0:22:08.240 companies want to collect as much information on us as 0:22:08.240 --> 0:22:10.159 they can, right so that they can monetize it. 0:22:10.880 --> 0:22:11.920 Yeah, because that their core. 0:22:12.000 --> 0:22:16.440 Most social media companies are essentially advertising vehicles, and so 0:22:16.480 --> 0:22:19.480 the more information they have on us, the more targeted 0:22:19.520 --> 0:22:21.399 those ads can be, the more they can charge for 0:22:21.480 --> 0:22:22.320 that advertising. 0:22:22.920 --> 0:22:26.040 Now, the big, the big kind of flip side to 0:22:26.080 --> 0:22:28.360 all of this I get from many many people when 0:22:28.400 --> 0:22:30.160 I say you got to use good passwords, you got 0:22:30.160 --> 0:22:32.560 to use multi factor, you got to update your software, 0:22:32.560 --> 0:22:34.600 you got to do all this stuff. They say, look rich, 0:22:34.640 --> 0:22:36.560 I got nothing to hide, They got nothing to worry about. 0:22:36.600 --> 0:22:38.679 It's not a big deal, Like who wants to come 0:22:38.720 --> 0:22:39.440 into my you know? 0:22:40.160 --> 0:22:42.080 Uh so I was. 0:22:42.160 --> 0:22:43.960 I got one of my accounts I used to make 0:22:44.000 --> 0:22:47.520 like a Christmas card one year and that like, that 0:22:47.560 --> 0:22:49.840 account was hacked, right, and so the password that I 0:22:50.119 --> 0:22:52.320 used there, and my address and my phone number and 0:22:52.440 --> 0:22:55.240 my everything is just out there on the web because 0:22:55.520 --> 0:22:57.560 they were hacked. And so that's kind of like the 0:22:57.880 --> 0:23:00.400 thing that I don't think people realize is that when 0:23:00.440 --> 0:23:03.159 you share this information with one company, it can be 0:23:03.200 --> 0:23:06.360 out there in a multitude of ways if that company 0:23:06.520 --> 0:23:08.680 is packed right. 0:23:08.840 --> 0:23:11.439 And a lot of these criminal organizations are creating massive 0:23:11.480 --> 0:23:14.720 databases that where they they're trading in your data, just 0:23:14.800 --> 0:23:18.840 like you know the data companies and the legitimate ones 0:23:18.840 --> 0:23:22.920 in the business world. They're building these massive data warehouses 0:23:22.960 --> 0:23:25.280 with a lot of information. So if your password has 0:23:25.280 --> 0:23:28.080 already been compromised, you might think, well, I don't have 0:23:28.119 --> 0:23:30.600 anything in that specific account that had the breach. 0:23:30.640 --> 0:23:32.480 I don't have anything in their value, Like you said, 0:23:32.480 --> 0:23:33.120 who cares. 0:23:33.480 --> 0:23:35.520 The problem is they're going to take that password and 0:23:35.640 --> 0:23:38.040 versions of it, you know, click it a little bit. 0:23:38.760 --> 0:23:41.160 Using software. They can do this at scale really quickly, 0:23:41.200 --> 0:23:43.520 and they're going to try that on every other account 0:23:43.520 --> 0:23:48.359 out there, and they can do it in minutes using technology. 0:23:47.760 --> 0:23:48.119 To do it. 0:23:48.119 --> 0:23:51.040 Because these are businesses and time is money for them, 0:23:51.640 --> 0:23:54.080 so they're going to use technology to their advantage, and 0:23:54.119 --> 0:23:56.680 that's why it's so important not to use the same 0:23:56.720 --> 0:24:01.119 password or similar password on multiple accounts and to use MFA. 0:24:01.520 --> 0:24:03.240 The other thing that can happen. You might think, oh, 0:24:03.280 --> 0:24:05.520 this doesn't matter to me, I don't have anything avalue 0:24:05.600 --> 0:24:09.159 there when they take over one of your accounts. 0:24:09.200 --> 0:24:11.000 If they have access to one of your accounts, they 0:24:11.000 --> 0:24:12.879 can use that account to try and to harm to 0:24:12.920 --> 0:24:13.560 somebody else. 0:24:14.119 --> 0:24:17.080 Right, so we've all seen the Facebook instant message that 0:24:17.800 --> 0:24:19.720 looks like it's from your Aunt Betty, but it's not 0:24:19.840 --> 0:24:22.680 Harriet Betty or Aunt Betty had her Facebook account taken 0:24:22.680 --> 0:24:25.320 over because she's probably using a weak password and no MFA. 0:24:26.200 --> 0:24:28.639 So you don't want to be the launch pad for 0:24:28.720 --> 0:24:32.800 somebody to go try and defraud other people. You also 0:24:32.880 --> 0:24:35.560 don't want the Chinese coming into your house using your 0:24:35.640 --> 0:24:38.560 router to lob an attack on your local power company. 0:24:39.320 --> 0:24:42.159 And can you explain the concept of the dark web. 0:24:43.080 --> 0:24:46.680 So basically, the current Internet was not designed to be 0:24:46.800 --> 0:24:47.800 secure or private. 0:24:47.880 --> 0:24:50.560 It was designed for the free and open flow of information. 0:24:50.640 --> 0:24:52.240 And if they could build it all again today, they 0:24:52.280 --> 0:24:55.600 would not build its own the way it's developed. 0:24:56.520 --> 0:24:58.200 You need a special browser to get there. 0:24:58.680 --> 0:25:03.960 What's on the dark Web is essentially marketplaces, mainly the 0:25:04.119 --> 0:25:08.560 deal in data, credit card information, social security numbers that 0:25:08.600 --> 0:25:11.479 are for sale, bank account credentials so somebody including your 0:25:11.480 --> 0:25:14.439 bank balance so that somebody knows where they're you're. 0:25:14.359 --> 0:25:15.480 Worth trying to deal from. 0:25:16.440 --> 0:25:20.480 And also things like drugs, guns and humans, human trafficking. 0:25:21.440 --> 0:25:24.639 Every bad, possible criminal thing that you could think of 0:25:24.800 --> 0:25:28.000 to buy and sell is available on the dark club. 0:25:28.119 --> 0:25:28.800 Unfortunately. 0:25:29.480 --> 0:25:32.240 Wow, it sounds like we're up against a lot of 0:25:32.280 --> 0:25:36.160 stuff here, Lisa, But I like the couple of tenants 0:25:36.160 --> 0:25:39.080 that you mentioned about, you know, keeping our stuff private 0:25:40.480 --> 0:25:42.840 at the end of the day. I mean, this is 0:25:42.840 --> 0:25:46.000 stuff that we need to stay up on, right, and 0:25:46.040 --> 0:25:49.480 we need to stay aware of this stuff because I know, 0:25:49.560 --> 0:25:51.399 I just I keep hearing in my mind over and 0:25:51.400 --> 0:25:53.119 over people say, come on, they're not what do they 0:25:53.160 --> 0:25:55.280 need to do with me? But when you build this 0:25:56.680 --> 0:26:00.280 profile of someone, there's a lot you can do that 0:26:00.520 --> 0:26:03.199 and it and the time and energy it takes to 0:26:03.280 --> 0:26:05.400 dig out of that if something happens to you is 0:26:05.760 --> 0:26:07.520 really just not worth it. 0:26:08.240 --> 0:26:09.280 We need to think about. 0:26:09.040 --> 0:26:12.080 Our loved ones too, So older folks, aging Americans, they 0:26:13.160 --> 0:26:15.159 don't get defrauded as often, but when they do, the 0:26:15.200 --> 0:26:16.600 dollar amounts are high. 0:26:17.320 --> 0:26:18.640 The bad guys are going to go where. 0:26:18.440 --> 0:26:20.040 The money is, right, why do I steal the bank 0:26:20.040 --> 0:26:22.000 Because that's where a round the bank is, That's where 0:26:22.000 --> 0:26:22.439 the money is. 0:26:22.880 --> 0:26:25.440 And our aging loved. 0:26:25.119 --> 0:26:28.119 Ones have accumulated their life savings and so when they 0:26:28.119 --> 0:26:30.520 get defrauded, and it happens way too often, it's for 0:26:30.760 --> 0:26:32.680 large dollar amounts. So I spend a lot of time 0:26:32.880 --> 0:26:35.160 with trying to keep my mom safe online, for example. 0:26:35.600 --> 0:26:37.840 And then younger people gen X. 0:26:37.800 --> 0:26:42.320 Gen Y, they click a lot, they move really fast 0:26:42.359 --> 0:26:45.119 through the technology and so they're actually more likely to 0:26:45.400 --> 0:26:46.800 click on something malicious. 0:26:47.200 --> 0:26:48.720 But the when they suffer. 0:26:48.359 --> 0:26:51.639 A loss of their data or money, those losses are 0:26:51.760 --> 0:26:55.080 much smaller. But they're moving pretty fast and sometimes not 0:26:55.160 --> 0:26:56.800 quite paying enough attention. 0:26:57.920 --> 0:27:02.639 Lisa Plagamaire, executive director at the National Cybersecurity Alliance. The 0:27:02.640 --> 0:27:08.520 website staysafeonline dot org. H really really good information. Thank 0:27:08.520 --> 0:27:10.160 you so much for joining me today. 0:27:10.600 --> 0:27:11.160 My pleasure. 0:27:12.000 --> 0:27:15.560 All right, that just this stuff, And I'm telling you 0:27:15.600 --> 0:27:18.720 since since I'm here and I get all the emails, 0:27:18.880 --> 0:27:21.520 I know for a fact that this stuff happens on 0:27:21.560 --> 0:27:24.960 a daily basis. People are getting hacked, they're getting scammed, 0:27:25.040 --> 0:27:30.040 they're falling for tricks. Please tell your loved ones, Please 0:27:30.080 --> 0:27:31.479 get educated on this stuff. 0:27:31.520 --> 0:27:33.200 It really will make a difference. 0:27:33.640 --> 0:27:35.920 Eighty to eight rich one O one eight eight eight 0:27:36.040 --> 0:27:43.560 seven four to two four one zero one. Welcome back 0:27:43.600 --> 0:27:47.160 to Rich on tech. Rich Demiro here talking technology at 0:27:47.200 --> 0:27:50.080 triple eight. Rich one O one eight eight eight seven 0:27:50.200 --> 0:27:53.119 four to two four one zero one. Let's go to 0:27:53.200 --> 0:27:55.360 John in Palm Springs. John, you're on with Rich. 0:27:56.080 --> 0:28:01.120 I bought a new S twenty three phone, and when 0:28:01.119 --> 0:28:04.439 they copied everything off of the old phone, I am 0:28:04.480 --> 0:28:08.920 missing hundreds of photos. I still have the old phone 0:28:09.080 --> 0:28:15.719 and they are missing there now as well. And so 0:28:16.640 --> 0:28:19.960 I read that they are probably still there and I 0:28:20.000 --> 0:28:22.119 can hire somebody to retrieve them. 0:28:22.600 --> 0:28:26.000 But if true, I have no idea who that would be. 0:28:26.240 --> 0:28:29.399 Okay, where do you store these photos? Are they just 0:28:29.520 --> 0:28:31.880 on like your phone or they go to the cloud somewhere. 0:28:32.720 --> 0:28:36.520 No, they're just on the phone. Unfortunately, I'm I am 0:28:36.680 --> 0:28:40.400 the most illiterate tech guy in the world. 0:28:40.440 --> 0:28:43.240 So okay, and you're sure you're not using because on 0:28:43.680 --> 0:28:47.840 Samsung devices they like to send these to one drive. 0:28:48.040 --> 0:28:50.040 Are you sure they're not sync to one drive in 0:28:50.080 --> 0:28:50.480 some way. 0:28:50.920 --> 0:28:55.520 Well they could be. I see one drive on my phone, okay, 0:28:55.560 --> 0:28:58.760 but I never knew what it was. I didn't never even. 0:28:58.520 --> 0:28:59.160 Clicked on it. 0:28:59.320 --> 0:29:02.320 Okay, well click on it and and uh, there's a 0:29:02.480 --> 0:29:07.360 there's a there's a section of the Samsung phone in 0:29:07.440 --> 0:29:11.280 the settings that is called I'm trying to look here, 0:29:11.400 --> 0:29:16.160 accounts and backup and if you look there, let's see 0:29:16.160 --> 0:29:21.440 backup data. So so in here it's it says where 0:29:21.480 --> 0:29:23.480 these things are backed up. I'm trying to find this 0:29:23.560 --> 0:29:26.320 while we talk live. I know it's tricky, but there's 0:29:26.320 --> 0:29:27.960 a couple of places. A couple of places I would look. 0:29:28.000 --> 0:29:30.120 Number one, I would on a website. 0:29:30.280 --> 0:29:34.920 I would do use Google at all, I I guess, yeah. 0:29:34.800 --> 0:29:36.840 Okay, so if you have a Google account, I would 0:29:36.920 --> 0:29:39.680 try going to photos dot Google dot com on a 0:29:39.720 --> 0:29:43.400 website on your computer, so on a desktop browser, and 0:29:43.520 --> 0:29:45.440 see and log in with your Google and see if 0:29:45.440 --> 0:29:49.000 any of the photos made their way there. Then I 0:29:49.000 --> 0:29:51.840 would go to one drive dot com again from a 0:29:51.880 --> 0:29:56.600 computer and log in with either your Samsung account or 0:29:56.640 --> 0:29:59.040 your usually it's linked to a Microsoft account if you 0:29:59.120 --> 0:30:03.080 have that, and see if they're there. Otherwise, on your 0:30:03.160 --> 0:30:08.360 old phone, I would go into the files app, and 0:30:09.040 --> 0:30:12.440 there's a there's like an app on the old on 0:30:12.480 --> 0:30:16.560 the Samsung that is lets you see all the files 0:30:16.600 --> 0:30:19.080 on that phone. And so I would go in there 0:30:19.200 --> 0:30:23.239 and look for one a folder that says camera, and 0:30:23.280 --> 0:30:25.920 see if you can find them in there. Let's go 0:30:26.000 --> 0:30:29.800 the line too melody is in Carl's Bad Melody You're 0:30:29.840 --> 0:30:30.400 on with Rich. 0:30:31.040 --> 0:30:38.360 Several years ago I retired and during my tenure as 0:30:38.720 --> 0:30:43.200 a worker for forty some years, I had to use 0:30:43.600 --> 0:30:49.920 I used the Microsoft Word program to do a lot 0:30:49.960 --> 0:30:54.160 of documents and newsletters, et cetera. And those were on 0:30:54.200 --> 0:31:01.000 my home computer. And so I've continued with a software. 0:31:01.920 --> 0:31:05.400 But at some point, maybe about three or four years ago, 0:31:06.200 --> 0:31:11.720 they changed it to a subscription program where I have 0:31:11.880 --> 0:31:16.240 to pay sixty some bucks a year to continue to 0:31:16.440 --> 0:31:17.600 use the software. 0:31:18.440 --> 0:31:19.920 But sure, I no. 0:31:19.800 --> 0:31:25.560 Longer have to do documents and newsletters, and I really don't. 0:31:25.360 --> 0:31:26.440 Use it that much. 0:31:27.080 --> 0:31:28.960 But yes, you don't want to pay that money. 0:31:29.800 --> 0:31:34.600 Right, But will I be able to reference the documents 0:31:34.760 --> 0:31:39.480 I have previously made with Words if I do not 0:31:39.640 --> 0:31:40.680 have this subscription? 0:31:41.400 --> 0:31:44.800 Absolutely? Absolutely. Now this used to be very complicated in 0:31:44.840 --> 0:31:47.400 the past. It is not anymore. Thanks to so many 0:31:47.480 --> 0:31:50.360 free tools out there, so you'll be just fine. You 0:31:50.360 --> 0:31:53.160 can continue to make these documents in the word format 0:31:53.160 --> 0:31:55.560 as much as you want, and there will be many 0:31:55.600 --> 0:31:58.760 ways to access them later. The easiest way do you 0:31:58.760 --> 0:32:02.200 have a Gmail or a Google account? Yeah, okay, easiest 0:32:02.200 --> 0:32:04.560 way Google Docs. So take these. 0:32:04.800 --> 0:32:06.640 You can actually do this right now if you want. 0:32:06.920 --> 0:32:10.080 You can go to Google Drive, or you can go 0:32:10.120 --> 0:32:12.880 to Google Docs and you can drag and drop one 0:32:12.920 --> 0:32:17.480 of these files into the screen and it will put 0:32:17.480 --> 0:32:19.480 it into Google Drive, Google Docs, and then you can 0:32:19.520 --> 0:32:21.960 open it and Google will make it so that you 0:32:22.000 --> 0:32:24.480 can edit that file, you can read that file, whatever 0:32:24.520 --> 0:32:26.600 you need to do. It will convert it for you 0:32:27.160 --> 0:32:29.400 on the fly, and so you'll be able to edit, 0:32:29.440 --> 0:32:30.920 you'll be able to read it, you'll be able to 0:32:30.960 --> 0:32:34.440 access it. There will be no there will be no 0:32:34.600 --> 0:32:38.040 issues here whatsoever. So Melody, you can continue to do this, 0:32:38.720 --> 0:32:40.400 but I would recommend that there are many other ways 0:32:40.440 --> 0:32:41.920 as well. If you have a Mac computer, you can 0:32:42.000 --> 0:32:47.800 use pages. There are some free office suites online. There 0:32:47.800 --> 0:32:51.440 are some popular ones like open office and things like that. 0:32:51.480 --> 0:32:54.760 So I mean there's a lot out there, but I 0:32:54.800 --> 0:32:57.280 think that Google Docs is the easiest that's the one 0:32:57.320 --> 0:33:00.600 that I use, and I think that you're gonna find 0:33:00.640 --> 0:33:03.720 it very very simple to just open these documents, edit 0:33:03.720 --> 0:33:05.960 them right in your web browser and have no problem 0:33:05.960 --> 0:33:08.480 with that whatsoever. Thanks for the call, Melodie, appreciate it. 0:33:08.520 --> 0:33:11.320 Steve is in Glendale. Steve, you are on with Rich. 0:33:11.440 --> 0:33:15.560 Welcome to the show. Hello Rich, Hello Steve. What's up? 0:33:15.960 --> 0:33:16.080 So? 0:33:17.040 --> 0:33:20.200 I got a Facebook business page. I'm a professional handy 0:33:20.240 --> 0:33:25.480 man in Glendale, California, and I made a post and 0:33:26.600 --> 0:33:29.520 I've gotten this message before I got a message, I 0:33:29.560 --> 0:33:34.120 actually got four separate messages. Your Facebook page is expect 0:33:34.160 --> 0:33:38.400 to be permally removed due to post the post violating 0:33:38.440 --> 0:33:43.400 our trademark rights. Blah blah blah. You know it's going 0:33:43.480 --> 0:33:48.640 to be removed, and then you know it's but it's from 0:33:48.960 --> 0:33:53.080 it's at the top, it heads it's from Katie Estes 0:33:53.520 --> 0:33:56.600 and it shows this weird logo like support and I 0:33:56.640 --> 0:34:00.440 think it's probably fishing and ships trying to skip and 0:34:00.480 --> 0:34:04.080 I'm not. I'm I've learned not to click on strained blinks. 0:34:04.200 --> 0:34:06.920 And it's from Facebook dot p. 0:34:07.280 --> 0:34:10.840 R O okay, and it sounds like a website. 0:34:11.440 --> 0:34:13.200 So how can I help? Did you get hacked. 0:34:13.600 --> 0:34:16.880 Well, I mean, I have it. I'm just I'm just 0:34:17.560 --> 0:34:19.040 should pay tention to that. 0:34:19.360 --> 0:34:23.160 Okay, Okay, good question. Spam yep, yep. 0:34:23.160 --> 0:34:24.800 One hundred percent ignores spam. 0:34:24.920 --> 0:34:28.239 These are these are very I'm telling you, Steve, there 0:34:28.280 --> 0:34:31.960 are so many scams happening with social media it is 0:34:32.160 --> 0:34:36.040 it's almost become untenable to deal with all this stuff, 0:34:36.080 --> 0:34:38.160 and especially if you have a business account, any sort 0:34:38.160 --> 0:34:40.120 of Facebook page. So a couple of things. Number one, 0:34:40.600 --> 0:34:42.919 these are notifications that they're sending you. This says, hey, 0:34:42.960 --> 0:34:45.440 you're you're violating our terms and conditions, and they seem 0:34:45.480 --> 0:34:47.960 scary because you're running a business. You might be getting 0:34:48.000 --> 0:34:51.560 some clients from this Facebook page, right, and so you 0:34:51.560 --> 0:34:54.160 don't want your page to go away. And so what 0:34:54.200 --> 0:34:57.399 they want you to do is see this notification, click 0:34:57.480 --> 0:35:01.000 that notification without thinking, and then and either log in 0:35:01.480 --> 0:35:04.960 or somehow do something that will either take over your account, 0:35:05.120 --> 0:35:09.240 hijack your account, or you know, otherwise steal your personal information. 0:35:09.320 --> 0:35:12.319 So you can safely ignore these, I can guarantee you 0:35:12.840 --> 0:35:15.239 ninety nine percent of the time, ninety nine point nine 0:35:15.280 --> 0:35:20.760 if there's something truly amiss with your Facebook account, Facebook 0:35:20.800 --> 0:35:24.160 will get in touch with you through a legitimate means, 0:35:24.200 --> 0:35:27.480 which is probably through some sort of pop up notification 0:35:27.600 --> 0:35:29.840 in the app or an email. 0:35:29.960 --> 0:35:32.240 So believe me, I do a lot of things. 0:35:32.000 --> 0:35:34.520 On my Facebook page, Facebook dot com, slash rich on tech. 0:35:34.760 --> 0:35:37.040 I see these things all the time. There's a lot 0:35:37.080 --> 0:35:40.200 of scam artists also that post on your page, so 0:35:40.239 --> 0:35:43.640 when you comment something, they may comment and say, hey, 0:35:43.719 --> 0:35:45.920 we can help with that, and those are scam artists 0:35:45.960 --> 0:35:48.440 as well. Those I would block, but really these are 0:35:48.440 --> 0:35:52.400 mostly bots. But it's a good lesson to learn. And 0:35:52.440 --> 0:35:54.480 the thing that I would do is make sure if 0:35:54.520 --> 0:35:56.600 you have a Facebook account, two things I would do. 0:35:57.160 --> 0:36:01.040 Number one, set up two factor authentication, and this means 0:36:01.120 --> 0:36:04.080 that you need a separate code to log in once 0:36:04.120 --> 0:36:04.680 you log in. 0:36:04.640 --> 0:36:05.320 With your password. 0:36:05.400 --> 0:36:08.560 So let's say you fell for one of those notifications, 0:36:08.560 --> 0:36:10.440 you logged in with your password, they got it, they 0:36:10.440 --> 0:36:13.080 immediately try to hijack your account. They wouldn't be able 0:36:13.120 --> 0:36:16.719 to because there would be a secondary code that is 0:36:16.760 --> 0:36:19.080 texted to your phone and that would make it so 0:36:19.080 --> 0:36:20.960 that they wouldn't be able to get in. The other 0:36:21.000 --> 0:36:23.800 thing to do if you have a Facebook business account 0:36:23.840 --> 0:36:26.759 is to get an admin on that account, someone you 0:36:26.840 --> 0:36:29.560 trust that is not you, and that way, if there's 0:36:29.600 --> 0:36:31.960 ever a problem with your Facebook account, because these are 0:36:32.080 --> 0:36:35.680 usually linked to a personal Facebook account, that way that 0:36:35.800 --> 0:36:38.399 other person will be able to help you get back in. 0:36:38.640 --> 0:36:42.399 And if you have a personal Facebook account, there's other 0:36:42.600 --> 0:36:45.160 others some excuse me, there's some other things you can do, 0:36:45.400 --> 0:36:48.040 which is called trusted contacts. You can set those up 0:36:48.080 --> 0:36:51.759 to help you regain access to your Facebook account. And 0:36:52.520 --> 0:36:54.359 if you have a problem with your Facebook and it 0:36:54.400 --> 0:36:58.080 is hacked, the best place to go is Facebook dot com, 0:36:58.120 --> 0:37:02.080 slash hacked, Facebook dot slash hacked. 0:37:02.520 --> 0:37:04.600 Thanks for the call. My name is Rich d'miro. 0:37:04.719 --> 0:37:07.480 You can follow me online at rich on Tech, the 0:37:07.520 --> 0:37:12.000 website for the show richon Tech dot tv. More rich 0:37:12.040 --> 0:37:14.880 on Tech come in your way right after this. Welcome 0:37:14.920 --> 0:37:16.160 back to rich on Tech. 0:37:16.280 --> 0:37:17.440 Rich Demiro here. 0:37:17.239 --> 0:37:20.520 Hanging out with you, talking technology, the website for the 0:37:20.560 --> 0:37:24.600 show rich on Tech dot TV. There you can find 0:37:24.640 --> 0:37:29.400 me on x on Instagram, and on Facebook and my email. 0:37:29.600 --> 0:37:32.160 Just click the email icon to send me a message. 0:37:32.600 --> 0:37:35.799 That's what Jessica did. She says, my daughter just sent 0:37:35.880 --> 0:37:39.680 me something on Disney Plus slash Hulu now cracking down 0:37:39.719 --> 0:37:42.960 on sharing. My daughter is a college student out of 0:37:43.000 --> 0:37:46.360 state and uses our account. Will this be an issue 0:37:46.480 --> 0:37:49.200 like Netflix? And will they offer an added upgrade to 0:37:49.239 --> 0:37:51.839 be able to add her to the account or will 0:37:51.880 --> 0:37:54.600 she need her own account. We are having to upgrade 0:37:54.600 --> 0:37:57.800 our Netflix account so she can continue using it. Thanks 0:37:57.880 --> 0:38:02.160 for any insight to this, Jessica. Well, Jessica, My overall 0:38:02.200 --> 0:38:06.160 advice is to continue sharing your account until they somehow 0:38:06.200 --> 0:38:07.560 block or restrict it. 0:38:07.800 --> 0:38:07.880 So. 0:38:08.000 --> 0:38:11.719 Disney Plus and Hulu have both updated their subscriber agreements 0:38:11.760 --> 0:38:15.560 to ban account sharing for new subscribers. This happened earlier 0:38:15.640 --> 0:38:19.360 this year, and for existing subscribers it just started around 0:38:19.480 --> 0:38:21.640 mid March. Now, that does not mean that they are 0:38:21.719 --> 0:38:26.120 enforcing this across everyone's account just yet. Disney Plus says 0:38:26.160 --> 0:38:29.360 starting in the summer, they will introduce new features to 0:38:29.360 --> 0:38:33.480 allow account sharers to start their own subscriptions or add 0:38:33.480 --> 0:38:37.360 individuals outside of their household foreign additional fee, just like 0:38:37.440 --> 0:38:40.879 what you noticed on Netflix. I think Netflix charges seven 0:38:40.880 --> 0:38:43.520 to ninety nine to convert someone on your account to 0:38:44.239 --> 0:38:47.120 their own account, but preserving all of their. 0:38:47.040 --> 0:38:49.960 Watch history and things like that. Why are they doing this? 0:38:50.080 --> 0:38:53.000 Well, Netflix sort of started this and they said enough 0:38:53.080 --> 0:38:53.799 is enough. 0:38:53.920 --> 0:38:55.280 No more sharing accounts. 0:38:55.320 --> 0:38:58.160 And by the way, when they turned off the account 0:38:58.200 --> 0:39:01.800 sharing on Netflix, they turned on a lot of money 0:39:01.960 --> 0:39:05.000 because a lot more people said, Okay, fine, I will subscribe. 0:39:05.040 --> 0:39:07.319 I will pay my own money to do this. And 0:39:07.360 --> 0:39:10.440 it's not a ton of money, but across a whole 0:39:10.440 --> 0:39:13.520 bunch of millions of subscribers, that does add up to 0:39:13.560 --> 0:39:16.640 a lot for Netflix, and for the average person, Okay, fine, 0:39:16.680 --> 0:39:19.280 for eight bucks a month, I'll get my own account whatever, 0:39:19.880 --> 0:39:22.279 and the free ride is over. I've said this many, 0:39:22.320 --> 0:39:25.480 many times. These companies all started out letting us do 0:39:25.680 --> 0:39:27.759 all kinds of things with our accounts and not really 0:39:27.800 --> 0:39:30.960 caring about this. But now that the money has slowed down, 0:39:31.520 --> 0:39:35.000 they want to increase that revenue, and so Disney's doing this. 0:39:35.280 --> 0:39:36.120 Netflix did it. 0:39:36.160 --> 0:39:38.319 A lot of the other streaming services will end up 0:39:38.320 --> 0:39:41.279 doing this as well. But again my advice is just 0:39:41.320 --> 0:39:45.399 to continue sharing until you're forced to not share. Now, 0:39:45.440 --> 0:39:48.000 there's lots of signals on how they figure out if 0:39:48.040 --> 0:39:50.200 someone is indeed sharing their account. 0:39:50.440 --> 0:39:52.160 They might look at your IP address. 0:39:52.239 --> 0:39:54.359 They might look at how many devices you have on 0:39:54.400 --> 0:39:58.400 your account where those devices typically access your account, whether 0:39:58.480 --> 0:40:00.359 that device is a. 0:40:00.080 --> 0:40:02.840 TV or a tablet, Because if it's a TV. 0:40:03.320 --> 0:40:05.920 You know, they're thinking, Okay, how many TVs does this 0:40:05.960 --> 0:40:08.600 person have across the US. But if it's a tablet, 0:40:08.640 --> 0:40:11.840 they might understand, Okay, this tablet does travel to different cities, 0:40:11.840 --> 0:40:14.480 and this phone travels to different cities. Now, with your 0:40:14.560 --> 0:40:16.879 daughter in college students, I do think that's a bit 0:40:16.920 --> 0:40:20.480 of a tricky area because college students, you know, they're 0:40:20.520 --> 0:40:23.440 sort of in the household, but they're not watching in 0:40:23.480 --> 0:40:27.080 the household. So maybe if they access this on a 0:40:27.160 --> 0:40:30.439 device that's an iPad or a tablet that they bring 0:40:30.520 --> 0:40:33.040 home once in a while and access that on their 0:40:33.040 --> 0:40:36.840 home Wi Fi network, they might allow them to continue sharing. 0:40:36.880 --> 0:40:40.360 But again, I would continue to it, doing it until. 0:40:40.080 --> 0:40:41.120 You can't anymore. 0:40:41.680 --> 0:40:44.880 But as we know, Netflix came down on this really fast, 0:40:45.280 --> 0:40:48.120 and it was very swift when they made that change. 0:40:48.160 --> 0:40:50.920 So thanks for the question, Jessica, appreciate it. 0:40:51.320 --> 0:40:54.200 Next up, June says, Hey, Rich, I volunteered to be 0:40:54.280 --> 0:40:57.480 the DJ for a party event, and I'm looking for 0:40:57.560 --> 0:41:00.799 a free software or an app I can assign a 0:41:00.880 --> 0:41:03.600 key on the keyboard that will play a sound effect, 0:41:03.680 --> 0:41:06.640 for example, a drum roll, a bell, ring, a gong, etc. 0:41:07.480 --> 0:41:10.160 I'm using a Mac I plan to use VLC media 0:41:10.200 --> 0:41:13.320 player and load all the sound effects and just double 0:41:13.360 --> 0:41:14.279 click to play them. 0:41:14.600 --> 0:41:18.120 But maybe you have a better suggestion. Thanks very much, 0:41:18.320 --> 0:41:19.480 Best June. 0:41:19.760 --> 0:41:20.720 June, great question. 0:41:20.880 --> 0:41:23.000 What you want is called a soundboard. 0:41:23.080 --> 0:41:25.880 This is something that many people in the audio industry 0:41:25.960 --> 0:41:29.240 are familiar with. It's what DJs use, it's what radio 0:41:29.239 --> 0:41:32.319 stations use. We use one here and it's just a 0:41:32.360 --> 0:41:35.279 great audio production thing to have. So it's a little 0:41:35.320 --> 0:41:38.120 piece of software that makes a board that almost looks 0:41:38.200 --> 0:41:40.840 like a bunch of squares. Each one of those squares 0:41:41.000 --> 0:41:44.120 is loaded up with a certain sound or maybe a song. 0:41:44.480 --> 0:41:47.840 And what's nice about these sound board applications is that 0:41:47.880 --> 0:41:50.120 they let you do different things. Not only can you 0:41:50.480 --> 0:41:54.320 trigger these sounds with different keystrokes and also external devices, 0:41:54.680 --> 0:41:57.840 but you can also do different things like start the 0:41:57.920 --> 0:42:00.600 sound but stop it immediately, or just solve it out 0:42:00.680 --> 0:42:03.120 or fade it in, or you can you know, rapid 0:42:03.160 --> 0:42:03.960 fire that sound. 0:42:03.960 --> 0:42:05.280 So there's a lot of different options. 0:42:05.320 --> 0:42:07.560 So if you want the paid app that does this, 0:42:07.840 --> 0:42:09.399 the company I like that makes a lot of great 0:42:09.440 --> 0:42:12.560 little handy apps like this is called Rogue Amiba and 0:42:12.680 --> 0:42:17.040 their app is called Farrago fa r r Ago and 0:42:17.080 --> 0:42:20.279 that's going to be a really nice supported app, but 0:42:20.400 --> 0:42:22.360 it's gonna cost some money. You'll get a free trial, 0:42:22.440 --> 0:42:25.160 so I would say definitely try the free trial and 0:42:25.280 --> 0:42:26.279 see if it works for you. 0:42:26.320 --> 0:42:27.759 If you like it, you can pay for it. 0:42:27.840 --> 0:42:31.200 But as you know, there are always alternatives to everything. 0:42:31.640 --> 0:42:34.319 So the two alternatives I have not tested, but they 0:42:34.360 --> 0:42:36.120 are available for free. 0:42:36.880 --> 0:42:37.880 One is called. 0:42:37.840 --> 0:42:42.360 Sound show s o U n D Show sound Show 0:42:42.880 --> 0:42:46.800 and this is a free tool for Windows, Mac, Os, Linux, 0:42:46.880 --> 0:42:47.640 and Android. 0:42:47.640 --> 0:42:48.600 Now I say free. 0:42:48.800 --> 0:42:51.000 It is a name your own price download. 0:42:51.120 --> 0:42:53.880 So a lot of these independent developers will allow you 0:42:53.920 --> 0:42:56.879 to download stuff for free, but you know they ask, hey, 0:42:57.200 --> 0:42:59.359 do you mind paying just something? You can support them 0:42:59.360 --> 0:43:02.279 with any that you like, And that one seems to 0:43:02.320 --> 0:43:04.280 have all of the features that you need. 0:43:04.120 --> 0:43:05.359 And it does work with Mac. 0:43:05.760 --> 0:43:10.520 The other one is called soundplant soundplant dot. 0:43:10.360 --> 0:43:13.960 Org and again this is a free download. You can 0:43:14.000 --> 0:43:15.040 download it for free. 0:43:15.200 --> 0:43:18.040 It works on Mac and Windows, and it looks like 0:43:18.120 --> 0:43:20.880 it was last updated in April twenty twenty three, so 0:43:20.920 --> 0:43:24.120 it's pretty recent. But again, these are the type of 0:43:24.160 --> 0:43:26.120 apps that you need. So I just gave you three 0:43:26.160 --> 0:43:27.000 good examples. 0:43:27.080 --> 0:43:28.520 I think it's so fun to do this. 0:43:29.080 --> 0:43:31.239 I used to do this show that you're listening to 0:43:31.520 --> 0:43:35.200 off of a road mixer that had sort of a 0:43:35.320 --> 0:43:37.879 soundboard built into it. So I had a couple of 0:43:38.160 --> 0:43:40.080 if you ever listened to the show we're talking you know, 0:43:40.239 --> 0:43:43.200 four years ago, if you ever listened to my old 0:43:43.200 --> 0:43:46.080 old podcast. I used to have a couple of main things, 0:43:46.120 --> 0:43:49.680 like a ding that's right, just a couple of basic 0:43:49.800 --> 0:43:51.040 sounds that we would use. 0:43:50.880 --> 0:43:51.399 For our show. 0:43:51.440 --> 0:43:54.040 One of them actually drove people nuts, and whenever I 0:43:54.080 --> 0:43:56.200 did a question like this, like an email question, we 0:43:56.239 --> 0:43:58.799 would have the sound of a keyboard clocking, and it 0:43:58.880 --> 0:44:01.600 was very controversial. Some people loved it, and some people 0:44:01.680 --> 0:44:04.000 really were bothered by the fact that I would have 0:44:04.040 --> 0:44:05.520 that sound because it threw them off. 0:44:05.920 --> 0:44:07.719 Thanks for the question, June, appreciate it. 0:44:07.960 --> 0:44:10.759 E says, I have a couple of spectrum technicians over 0:44:10.800 --> 0:44:13.080 at my house and they mentioned something about a high 0:44:13.120 --> 0:44:14.040 split update. 0:44:14.080 --> 0:44:16.080 Do you happen to know anything about that? 0:44:17.120 --> 0:44:18.799 Had to look up the answer to this one because 0:44:18.840 --> 0:44:21.279 I'm not really sure what the high split update is, 0:44:21.360 --> 0:44:23.920 but E, the good news is it sounds like the 0:44:23.920 --> 0:44:26.239 internet in your area is about to get a whole 0:44:26.239 --> 0:44:30.880 lot faster. High split moves the return spectrum allocation higher 0:44:31.320 --> 0:44:34.280 to around two hundred and four megahertz, giving more bandwidth 0:44:34.360 --> 0:44:38.320 to the upstream for more speed. This is normally combined 0:44:38.320 --> 0:44:42.480 with the one point two gigahertz extended spectrum doxis for 0:44:42.560 --> 0:44:47.240 the downstream to offer much higher upstream and downstream data rates. 0:44:47.239 --> 0:44:48.279 So what does that all mean? 0:44:48.440 --> 0:44:52.080 In Layman's terms, It sounds like your internet is going 0:44:52.120 --> 0:44:56.319 to get faster in your area, especially the upstream, which 0:44:56.360 --> 0:44:59.480 means when you're uploading stuff back to the network that 0:44:59.560 --> 0:45:01.840 will be faster, and that's an important thing for a 0:45:01.840 --> 0:45:04.600 lot of people if they're working from home like myself, 0:45:04.600 --> 0:45:08.240 I'm always uploading large files and sending them to the cloud. Typically, 0:45:08.320 --> 0:45:12.320 when you're looking at Internet, they're only advertising the download speeds. 0:45:12.360 --> 0:45:15.000 That's important for most people, and they're usually pretty fast, 0:45:15.280 --> 0:45:18.440 but they kind of hide the upload speeds, especially with cable, 0:45:18.719 --> 0:45:22.280 because they're usually much slower. Fiber will typically have upload 0:45:22.280 --> 0:45:24.919 and download speeds that are similar or even the same, 0:45:25.280 --> 0:45:28.640 but with cable Internet typically the upload speed is much 0:45:28.680 --> 0:45:31.560 slower than the download speed. But starting April tenth, it's 0:45:31.600 --> 0:45:33.920 going to be a lot easier to see key details 0:45:33.920 --> 0:45:37.160 about an internet service provider's plan because they have to 0:45:37.200 --> 0:45:39.720 have a new label called Broadband Facts. 0:45:39.840 --> 0:45:42.120 Yes, it is modeled after Nutrition Facts. 0:45:42.480 --> 0:45:44.560 It tells you the name of the plan, how much 0:45:44.600 --> 0:45:48.799 it costs every month, including any introductory pricing plans, and 0:45:48.840 --> 0:45:51.359 also any monthly fees you might have to pay, any 0:45:51.440 --> 0:45:55.120 discounts you might be eligible for, plus the speeds provided 0:45:55.160 --> 0:45:58.840 with the plan upload, download, and the latency. They'll also 0:45:58.880 --> 0:46:01.239 tell you how much data you get included in your 0:46:01.280 --> 0:46:05.520 monthly pricing plan, and the network management policy, which is 0:46:05.560 --> 0:46:08.040 if they reserve the right to throttle you, and the 0:46:08.080 --> 0:46:11.839 privacy policy how they share all that information they are 0:46:11.840 --> 0:46:14.760 collecting on you. Again, this is mandated by the FCC. 0:46:15.239 --> 0:46:19.080 It starts on April tenth. You are listening to Rich 0:46:19.160 --> 0:46:22.600 on Tech. Welcome back to rich on Tech. Rich Demiro 0:46:22.680 --> 0:46:25.640 here hanging out with you talking technology at triple eight 0:46:25.880 --> 0:46:28.840 Rich one oh one eight eight eight seven four to 0:46:28.960 --> 0:46:32.480 two four one zero one. This is a show where 0:46:32.480 --> 0:46:34.480 I talk about the tech stuff I think you should 0:46:34.560 --> 0:46:36.560 know about. So you'll find that I don't talk about 0:46:36.560 --> 0:46:39.480 all the tech stuff. I don't answer all the tech questions. 0:46:39.560 --> 0:46:43.799 It's really consumer focused. It's the everyday user. If you're 0:46:43.800 --> 0:46:46.399 not a tech person, this show is perfect for you 0:46:46.480 --> 0:46:49.600 because it helps you understand what you're up against. So 0:46:49.719 --> 0:46:52.520 much technology in this world. I'm helping you understand it. 0:46:52.600 --> 0:46:54.520 You can find me on social media. I'm at rich 0:46:54.600 --> 0:46:57.640 on Tech on Instagram, where I hang out a lot. 0:46:58.360 --> 0:47:03.800 Facebook X. Let's go to Ellie. Ellie is in your Belinda, Ellie, 0:47:03.840 --> 0:47:04.600 You're on with Rich. 0:47:05.800 --> 0:47:07.319 Hi, Good afternoon, Rich. How are you? 0:47:07.840 --> 0:47:10.120 I am doing fantastic. How about you? 0:47:11.440 --> 0:47:13.439 So far, so good? But the day is young? 0:47:13.960 --> 0:47:14.120 Uh? 0:47:14.640 --> 0:47:15.080 I like that? 0:47:15.120 --> 0:47:16.800 Outlook? All right, what can I help you with? 0:47:17.680 --> 0:47:18.080 All Right? 0:47:18.160 --> 0:47:21.120 I have a problem. I live in a two story home, 0:47:22.200 --> 0:47:26.160 and I replaced my router that was provided by the 0:47:26.200 --> 0:47:31.120 cable company Spectrum because the signal was just interrupted. I 0:47:31.160 --> 0:47:34.680 also live next to the mountains. I live in the 0:47:34.719 --> 0:47:36.840 home of President Nixon the city. 0:47:37.840 --> 0:47:39.759 So I'm President Nixon's home. 0:47:41.040 --> 0:47:44.200 Yes, the library, and yes, yes he was born here. 0:47:44.360 --> 0:47:47.239 Correct, Oh my gosh, Okay, sweet. 0:47:46.840 --> 0:47:49.839 So I had an interruption the signal because I'm really 0:47:49.840 --> 0:47:52.640 close to the mountains and I have a two story property. 0:47:53.160 --> 0:47:56.560 So I replaced the router from the Spectrum company, the 0:47:56.560 --> 0:47:58.280 cable company, and I bought my own. 0:47:58.840 --> 0:48:01.680 Okay, and would you get I got. 0:48:01.480 --> 0:48:08.359 This one from this company called the l NKSYS link sys. Okay, yes, 0:48:09.160 --> 0:48:11.600 And it gave me two towers to put one in 0:48:11.640 --> 0:48:15.640 the you know, above and one below the levels, and 0:48:15.719 --> 0:48:19.000 I still get interruption, and so I'm wondering what I 0:48:19.040 --> 0:48:22.239 can do to change that because when my kids come 0:48:22.320 --> 0:48:25.000 over and they're using their WiFi and stuff like that, 0:48:25.440 --> 0:48:27.560 they don't get the signal. And I don't know what 0:48:27.920 --> 0:48:28.880 I can do to change that. 0:48:29.880 --> 0:48:33.040 Okay, Well, what so number one, the mountains don't have 0:48:33.040 --> 0:48:35.000 anything to do with your signal, so that is not 0:48:35.120 --> 0:48:38.759 causing the issue. What's causing the issue is the material 0:48:38.840 --> 0:48:41.920 of this home. So I'm guessing this is an older 0:48:41.960 --> 0:48:46.440 home and it has probably thick walls that are really 0:48:46.440 --> 0:48:48.440 tough to get this signal through. That's what I'm guessing. 0:48:48.440 --> 0:48:51.160 It also sounds like it's pretty large if it is 0:48:51.800 --> 0:48:55.319 a former president's home, So that is the problem. You've 0:48:55.360 --> 0:48:57.080 got a lot of space and you've got a lot 0:48:57.120 --> 0:48:59.200 of challenges for a Wi Fi signal. 0:48:58.920 --> 0:49:01.600 That is being it was in the president's home. It's 0:49:01.680 --> 0:49:03.920 said he's the city, he was born here. 0:49:04.480 --> 0:49:05.439 Oh, he was born there. 0:49:05.560 --> 0:49:10.520 Okay, but it is an older home and there is 0:49:10.560 --> 0:49:11.840 a lot of bricks involved. 0:49:12.040 --> 0:49:13.880 Okay, there you go, that's the issue. 0:49:13.960 --> 0:49:16.320 Okay, Yes, that is the issue. 0:49:16.320 --> 0:49:19.319 So you you sort of halfway solve this issue by 0:49:19.400 --> 0:49:23.000 going with the Linksys system. It sounds like you have 0:49:23.080 --> 0:49:25.399 a mesh system, but that is what you need here, 0:49:25.719 --> 0:49:27.640 and you it sounds like you may need do you 0:49:27.719 --> 0:49:29.080 know how many square feet this house is? 0:49:30.840 --> 0:49:34.760 Well, the lot is is big, but the house itself 0:49:34.840 --> 0:49:37.000 is thirty two hundred square Okay. 0:49:36.920 --> 0:49:38.080 That's that's pretty large. 0:49:38.120 --> 0:49:42.400 So I would recommend are. 0:49:41.200 --> 0:49:43.560 You trying to get internet on the lot or just 0:49:43.600 --> 0:49:44.080 in the house. 0:49:44.880 --> 0:49:47.480 Well, I already have it in the house, but it's 0:49:47.520 --> 0:49:49.520 still an interruption, that's signal. 0:49:50.200 --> 0:49:50.520 Okay. 0:49:50.840 --> 0:49:53.440 So here's what I would do. You need a mesh system, 0:49:53.800 --> 0:49:57.200 the system that you have already. I would go online 0:49:57.320 --> 0:49:59.399 and look up the name of it and see if 0:49:59.440 --> 0:50:02.239 it is a mesh system that you can expand with 0:50:02.320 --> 0:50:04.600 more what are called access points. Let me explain what 0:50:04.640 --> 0:50:07.759 a mesh system is. So typical internet you get from 0:50:07.920 --> 0:50:11.800 Spectrum is just a router that sits below your TV 0:50:12.480 --> 0:50:15.600 and it just stays there, and that's basically it. It sends 0:50:15.600 --> 0:50:18.200 out the signal. It does not reach very far because 0:50:18.920 --> 0:50:20.640 it's just the walls and everything else. 0:50:20.719 --> 0:50:21.400 Kind of mess with it. 0:50:21.560 --> 0:50:24.920 So what most people are upgrading now to these days 0:50:24.960 --> 0:50:27.360 is called a mesh system, and a mesh system is 0:50:27.440 --> 0:50:31.120 kind of like think about the home base under your 0:50:31.160 --> 0:50:34.600 TV sends out the signal to all these little access 0:50:34.640 --> 0:50:37.239 points around your house, and they all talk to each 0:50:37.239 --> 0:50:40.200 other to kind of make sure that the signal completely 0:50:40.239 --> 0:50:43.680 blankets every corner of your home. And with two of 0:50:43.719 --> 0:50:46.319 these and I'm not sure links is you know, I 0:50:46.320 --> 0:50:50.160 think the companies that I typically recommend for this are 0:50:50.200 --> 0:50:55.799 either ORB RBI or ero E E r O. Those 0:50:55.840 --> 0:50:57.919 are two of the best, and so I would look 0:50:57.960 --> 0:51:01.200 into maybe getting one of those systems. And you want 0:51:01.280 --> 0:51:04.080 probably three access points, so that would that would be 0:51:04.120 --> 0:51:06.680 three of these little devices that you would put around 0:51:06.719 --> 0:51:11.120 your house, and you know, I think that that's probably 0:51:11.120 --> 0:51:13.560 gonna solve. The other thing you can do if you 0:51:13.760 --> 0:51:16.440 really want to get this solved, is you know, you 0:51:16.440 --> 0:51:21.600 can hire someone to wire an Ethernet cable from the 0:51:22.440 --> 0:51:26.200 home base system, you know, buy your TV or wherever 0:51:26.200 --> 0:51:29.239 your your internet comes into your house, and then you 0:51:29.239 --> 0:51:31.920 can wire that to another room that is pretty far 0:51:32.000 --> 0:51:34.320 away and you can plug one of the access points 0:51:34.360 --> 0:51:36.440 into that and that way it's going to get a 0:51:36.520 --> 0:51:39.520 nice strong signal that is actually like a really good signal, 0:51:40.000 --> 0:51:42.239 and it's gonna put that out through your house as well, 0:51:42.280 --> 0:51:45.319 But that's gonna be a lot more expensive because you 0:51:45.400 --> 0:51:47.680 are getting someone to come to the house and drill 0:51:47.760 --> 0:51:50.279 and all that good stuff. So I would say you 0:51:50.280 --> 0:51:53.400 could probably solve this problem with a better mesh system 0:51:53.440 --> 0:51:56.880 that has three points to it. So again, look up 0:51:56.920 --> 0:52:00.000 and see if the mesh system that you have will 0:51:59.800 --> 0:52:03.120 allow a third access point. If it does, I would 0:52:03.120 --> 0:52:05.399 get that third access point, and I would also look 0:52:05.400 --> 0:52:08.319 at where you're placing these. So with Internet, you really 0:52:08.360 --> 0:52:11.600 want to place the main signal in kind of the 0:52:11.640 --> 0:52:14.960 center of the house and also up off the floor 0:52:15.080 --> 0:52:18.120 and not obstructed by anything. And then the other two 0:52:18.160 --> 0:52:22.000 you want to put in different areas that are not 0:52:22.160 --> 0:52:24.919 too far away but far enough where it can still 0:52:24.960 --> 0:52:27.120 get the signal and put it in that area of 0:52:27.160 --> 0:52:29.640 the house, but also reach the third one and put 0:52:29.640 --> 0:52:33.400 the signal there as well. So if they're unobstructed, that 0:52:33.440 --> 0:52:35.719 would be ideal. Like if it's up like a staircase 0:52:35.760 --> 0:52:38.400 that you can see something like that, that would be ideal. 0:52:39.000 --> 0:52:42.360 But yeah, Wi Fi is it's tricky. It's not the 0:52:42.960 --> 0:52:46.280 signal we are really stretching this signal to its maximum 0:52:46.280 --> 0:52:48.960 capacity at this point. It was really not intended to 0:52:49.040 --> 0:52:51.080 do all the things that we're doing with it. There 0:52:51.160 --> 0:52:53.480 is a new standard coming up called Wi Fi seven. 0:52:53.960 --> 0:52:55.960 It is very much emerging. I don't know if you 0:52:56.000 --> 0:52:58.799 need to upgrade to that just yet because a lot 0:52:58.840 --> 0:53:02.120 of devices don't take advantace that just yet. But a 0:53:02.160 --> 0:53:04.640 lot of these problems hopefully will be solved with Wi 0:53:04.680 --> 0:53:08.399 Fi seven that handles this stuff a little bit better. 0:53:08.760 --> 0:53:10.799 All right, Thanks for the question. 0:53:10.640 --> 0:53:13.320 Melody are Ellie and or Belinda. 0:53:15.000 --> 0:53:16.360 I thought it was odd that you lived in the 0:53:16.360 --> 0:53:19.640 President's house, but I get it orball innda okay president 0:53:19.800 --> 0:53:20.400 from there. 0:53:20.840 --> 0:53:22.560 I do have a warning though for you. 0:53:22.840 --> 0:53:26.400 If you got gift cards over the holidays, check the 0:53:26.520 --> 0:53:31.120 balance immediately. This happened to us and it's quite scary. 0:53:31.160 --> 0:53:33.000 It's happening to a lot of people based on the 0:53:33.000 --> 0:53:36.520 comments on my Instagram and Facebook page. But basically what 0:53:36.640 --> 0:53:40.320 happens is scam artists go to the stores, they write 0:53:40.360 --> 0:53:43.200 down the numbers from gift cards, so like somehow open 0:53:43.280 --> 0:53:45.759 up the back of them, write down the number, and 0:53:45.800 --> 0:53:48.560 then they'll record that number, keep it at home, and 0:53:48.600 --> 0:53:51.120 then I guess. They check on a daily basis to 0:53:51.160 --> 0:53:53.960 see if any money got charged up onto that card, 0:53:54.040 --> 0:53:56.640 and as soon as it does, they drain the funds. 0:53:57.000 --> 0:53:59.279 So what happens when you get gift cards? Right, you 0:53:59.320 --> 0:54:00.400 give them, you buy I'm. 0:54:00.200 --> 0:54:02.279 At the store, You hold on to them for a week, 0:54:02.360 --> 0:54:03.879 You give it to a person at a birthday party 0:54:04.000 --> 0:54:06.719 or the holidays, that person gets it, they hold on 0:54:06.760 --> 0:54:08.480 to it for a couple of weeks. So, as you 0:54:08.480 --> 0:54:10.600 can see, there's a lot of time here for the 0:54:10.640 --> 0:54:13.200 scam artists to do their work. And so I've noticed 0:54:13.239 --> 0:54:16.800 that a lot of registers they will look at the cards, 0:54:16.800 --> 0:54:18.880 they will visually inspect them to make sure that they 0:54:18.920 --> 0:54:22.439 have not been tampered with, but it doesn't always catch them. 0:54:22.840 --> 0:54:24.560 And so what you need to do if you have 0:54:24.600 --> 0:54:26.759 a gift card that you got over the holidays, Number one, 0:54:27.239 --> 0:54:29.720 check the balance and make sure that it is valid, 0:54:29.760 --> 0:54:32.080 because if it's not, the quicker you do this, the 0:54:32.160 --> 0:54:35.040 more of a chance you might have of recovering those funds. 0:54:35.320 --> 0:54:38.640 The problem is gift cards are pretty much treated as cash. 0:54:38.719 --> 0:54:40.920 But if you have the receipt and you've got your information, 0:54:41.120 --> 0:54:43.960 some people say they are successful in getting the money 0:54:44.000 --> 0:54:47.759 back but this is a very very big issue that 0:54:48.160 --> 0:54:51.640 again it happened to us, and you know, it's just 0:54:51.680 --> 0:54:52.640 one of those things. 0:54:52.360 --> 0:54:54.480 Where there are so many gift cards. 0:54:54.520 --> 0:54:58.080 Gift cards are almost their own currency, and it's just 0:54:58.320 --> 0:55:01.440 it's very simple for these scams artist to do this apparently, 0:55:01.920 --> 0:55:04.120 and people buy these carts. They don't look at the back, 0:55:04.160 --> 0:55:06.960 they don't notice that numbers are scratched off, and he reported, 0:55:07.040 --> 0:55:11.640 and they put the money on it and it's gone. 0:55:13.440 --> 0:55:15.120 Welcome back to rich on Tech. 0:55:15.200 --> 0:55:18.480 Rich Demiro here talking technology, hanging out with you at 0:55:18.480 --> 0:55:22.200 Triple eight Rich one oh one eight eight eight seven. 0:55:21.960 --> 0:55:24.560 Four to two four one zero one. 0:55:25.360 --> 0:55:29.040 Joining me now, Titanya Jordan, author and founder of Parenting 0:55:29.120 --> 0:55:33.840 in a Tech World and Bark Technology's Chief parent Officer. 0:55:34.440 --> 0:55:37.600 Welcome to the show, Titanya, Hi, thank you so much 0:55:37.600 --> 0:55:38.200 for having me. 0:55:38.280 --> 0:55:40.239 I should say, welcome back to the show. You were 0:55:40.280 --> 0:55:43.279 one of the early guests last year, so thanks for 0:55:43.400 --> 0:55:47.120 joining me again. Uh so you post all about child 0:55:47.239 --> 0:55:51.680 and teen safety online, So first off, tell me what 0:55:51.760 --> 0:55:53.719 Bark is all about, the company that you work for. 0:55:54.600 --> 0:55:59.839 Sure, So Bark launched the safest smartphone for kids within 0:55:59.840 --> 0:56:04.640 the past year, which is incredible and what's so incredible 0:56:04.680 --> 0:56:07.759 about it is that it has our tech baked into 0:56:07.800 --> 0:56:12.080 the smartphone. And so in twenty fifteen, Bark launched as 0:56:12.239 --> 0:56:16.839 an AI based software solution that alerted parents and caregivers 0:56:16.840 --> 0:56:20.480 to dangers happening in their children's social media, text and email. 0:56:20.680 --> 0:56:22.920 So we started with an app, and then we moved 0:56:23.000 --> 0:56:24.040 to a smartphone. 0:56:24.440 --> 0:56:27.880 Okay, Now, now when parents think about you know, like 0:56:27.920 --> 0:56:29.680 I get this question, like, how do I monitor what 0:56:29.719 --> 0:56:31.000 my kids are doing on their phone? 0:56:31.160 --> 0:56:34.400 Right? So what can Bark do? 0:56:34.719 --> 0:56:36.880 And I know with iOS and Android things are a 0:56:36.880 --> 0:56:38.960 little bit different, right, like what you can search and 0:56:39.000 --> 0:56:41.280 what you can just get? Can you explain the difference? 0:56:41.360 --> 0:56:43.160 Like what if a parent has if a kid has 0:56:43.160 --> 0:56:44.839 an iPhone, which of course a lot of kids want 0:56:44.840 --> 0:56:45.400 the iPhone? 0:56:45.880 --> 0:56:48.440 Like what can parents monitor on that? 0:56:49.480 --> 0:56:52.239 Ooh great question? So yeah, I will say, if you're 0:56:52.280 --> 0:56:54.239 listening to this and you have not yet bought your 0:56:54.280 --> 0:56:58.280 child a smartphone, please avoid the iPhone. That's the equivalent 0:56:58.320 --> 0:57:00.760 of giving your child a Ferrari when they turned sixteen 0:57:01.080 --> 0:57:04.920 instead of a very sensible Honda or Toyota. Apple is 0:57:04.960 --> 0:57:09.719 great for adults who need privacy, but it's very cumbersome 0:57:09.800 --> 0:57:13.200 for parents to try to manage that. Said, Bark can 0:57:13.560 --> 0:57:19.000 monitor your children's iPhones and iPads and Apple watches to 0:57:19.040 --> 0:57:25.440 an extent, whether it's text, message, email, social media, camera, roll, video, 0:57:25.680 --> 0:57:28.520 all kinds of things, we can monitor it. I will 0:57:28.560 --> 0:57:32.440 say one of the most popular apps that children eventually 0:57:32.520 --> 0:57:37.120 want is Snapchat, and Bark isn't able to really monitor 0:57:37.200 --> 0:57:40.760 Snapchat on an iPhone, not because of Bark's limitations, because 0:57:40.960 --> 0:57:44.040 Snapchat has decided it doesn't want to open its API 0:57:44.480 --> 0:57:47.120 to a platform that could help keep kids safer on 0:57:47.160 --> 0:57:50.800 the platform. The good news is that with Android phones 0:57:50.840 --> 0:57:55.360 and the Bark smartphone, we can connect to and monitor Snapchat, 0:57:55.400 --> 0:57:57.880 which is just one more reason why androids and the 0:57:57.880 --> 0:58:01.240 Bark phone are a better option for parents. 0:58:01.720 --> 0:58:04.680 My wife works with teens, and she was telling me 0:58:04.800 --> 0:58:09.080 that Snapchat is everything. I mean, text messaging is not 0:58:09.120 --> 0:58:11.280 even They don't even care anymore, Like I thought it 0:58:11.320 --> 0:58:13.320 was all about, you know, for adults, this whole blue, bubble, 0:58:13.360 --> 0:58:14.720 green bubble I message thing. 0:58:15.080 --> 0:58:17.560 But for teens it is all about Snapchat. 0:58:17.560 --> 0:58:20.400 And I think it's because of I'm guessing the fleeting 0:58:20.480 --> 0:58:23.200 nature of the chats, which. 0:58:23.080 --> 0:58:24.720 I'm laughing, but it's really serious. 0:58:24.760 --> 0:58:27.959 It's like they you know, they like it because things disappear, right, 0:58:28.640 --> 0:58:29.720 It's very serious. 0:58:29.960 --> 0:58:34.600 They do like it because things apparently disappear. But you know, 0:58:35.000 --> 0:58:36.960 one thing that we've really got to get across to 0:58:37.080 --> 0:58:40.400 everybody that uses tech is that anything you do online, 0:58:40.480 --> 0:58:43.880 even if the platform tells you it disappears, doesn't actually disappear. 0:58:44.040 --> 0:58:47.640 It lives on a server somewhere. You know, if you 0:58:48.000 --> 0:58:50.640 recycle your phone to get a new phone, like, there's 0:58:50.680 --> 0:58:52.680 still data that lives on that phone even if you 0:58:52.680 --> 0:58:56.800 wiped it clean. So it's important to get that message across. Also, 0:58:57.200 --> 0:59:00.240 you know, kids love Snapchat not only because it has 0:59:00.680 --> 0:59:04.600 purported disappearing messages, but it also has for my eyes only, 0:59:04.960 --> 0:59:07.080 so if a parent does go into the app to 0:59:07.120 --> 0:59:09.920 try to see what's going on, they might not be 0:59:09.960 --> 0:59:12.240 able to access certain things that the child has hidden 0:59:12.680 --> 0:59:17.720 in the my eyes Only vault. Snapchat also has snap maps, 0:59:18.160 --> 0:59:22.160 which essentially gives anyone that you're connected to your real 0:59:22.280 --> 0:59:25.480 time location, which is not a problem if your child 0:59:25.600 --> 0:59:28.240 is only connected to three of their friends that they 0:59:28.280 --> 0:59:30.640 know and who are good people. It's a bigger problem 0:59:30.680 --> 0:59:32.880 if your kid has two hundred contacts and they only 0:59:32.920 --> 0:59:34.320 know twenty of them. 0:59:34.640 --> 0:59:34.960 Wow. 0:59:35.080 --> 0:59:36.600 Yeah, that's an interesting one too. 0:59:37.520 --> 0:59:41.000 What do you think is the most pressing kind of 0:59:41.480 --> 0:59:46.040 situation affecting teens and children right now when it comes 0:59:46.040 --> 0:59:47.600 to technology? 0:59:47.960 --> 0:59:52.120 Ooh, that's uh, we need a lot more where we start. 0:59:52.680 --> 0:59:53.320 Yeah, right. 0:59:54.640 --> 0:59:59.800 Overall, it's the fact that parents and caregivers and ed 1:00:00.640 --> 1:00:06.520 and physicians and legislators currently cannot help protect kids digitally 1:00:07.040 --> 1:00:09.360 like they can in real life with seat belts and 1:00:09.400 --> 1:00:12.920 sunscreens and healthy diets, et cetera. There's a world of 1:00:13.000 --> 1:00:16.240 danger living deep in children's digital signal, and it is 1:00:16.400 --> 1:00:20.080 harming them, not at low rates, but at frequent rates. 1:00:20.360 --> 1:00:23.160 And it's the worst of the worst, whether it's exposure 1:00:23.200 --> 1:00:29.920 to extreme violence, graphic sexual content, suicidal ideation, disordered eating, 1:00:30.440 --> 1:00:33.080 you name it. Kids are encountering it at a much 1:00:33.120 --> 1:00:37.360 younger age, at a much more frequent rate, and parents who 1:00:37.480 --> 1:00:40.960 care about them have no idea. So that's that's the problem, 1:00:41.040 --> 1:00:42.200 and it's not getting better. 1:00:42.920 --> 1:00:46.440 Do we have a solution or do you know. 1:00:46.280 --> 1:00:47.400 What what is the solution? 1:00:47.520 --> 1:00:50.480 Because parents, you know, they want, like you said, we 1:00:50.560 --> 1:00:53.200 do all these things for our kids, you know, teach 1:00:53.240 --> 1:00:55.880 them how to you know, walk and ride their bikes safely, 1:00:55.920 --> 1:00:57.120 and all this stuff, But when it comes to the 1:00:57.160 --> 1:01:00.160 phones and tablets, most of the kids are actually more 1:01:00.160 --> 1:01:01.560 advanced than the parents. 1:01:02.480 --> 1:01:07.920 They are, and that's why it's a multifaceted approach. While 1:01:08.040 --> 1:01:11.200 the Bark app and the Bark smartphone are one key 1:01:11.240 --> 1:01:13.640 component to it right because at least we're giving you 1:01:13.720 --> 1:01:17.680 insights and helping you help your child have a healthier 1:01:17.720 --> 1:01:21.480 relationship with tech, it's not the total solution. It starts 1:01:21.480 --> 1:01:25.560 with education and awareness. As parents and caregivers, we need 1:01:25.600 --> 1:01:27.800 to know what is happening and the rate at which 1:01:27.800 --> 1:01:31.720 it's happening. We need to have multiple, candid conversations with 1:01:31.760 --> 1:01:34.720 our children much earlier than we might think, at a 1:01:34.800 --> 1:01:37.960 more frequent rate, because it's all about that relationship that 1:01:38.000 --> 1:01:40.520 you have with your child will help you navigate these 1:01:40.600 --> 1:01:44.440 rocky waters as they grow up. So using tech like Bark, 1:01:44.800 --> 1:01:49.240 having that conversation and those relationships, understanding you know, just 1:01:49.280 --> 1:01:53.240 the nuances, and then advocating for change. Right now, the 1:01:53.320 --> 1:01:56.280 laws aren't set up to protect children from the harms 1:01:56.320 --> 1:01:59.880 that social media causes them, and so reaching out to 1:02:00.040 --> 1:02:04.400 your local legislator to advocate for change and reform that 1:02:04.440 --> 1:02:08.960 will hold social media companies more accountable. I mean just 1:02:09.000 --> 1:02:12.760 over the past year, social media has generated over eleven 1:02:12.840 --> 1:02:16.800 billion dollars in revenue off of minors children under the 1:02:16.840 --> 1:02:19.920 age of eighteen, So they do not have a vested 1:02:19.960 --> 1:02:24.200 interest in minimizing the amount of time children are spending 1:02:24.240 --> 1:02:24.960 on their platforms. 1:02:25.200 --> 1:02:27.600 It starts with us, Wow, that's a lot of money. 1:02:28.040 --> 1:02:31.080 Okay, you posted something the other day about incognito mode. 1:02:31.120 --> 1:02:34.120 People think that they're protected or private. Tell me what 1:02:34.440 --> 1:02:36.280 we need to know about incognito mode. 1:02:36.680 --> 1:02:42.200 Essentially, children are using incognito mode because they think it's 1:02:42.400 --> 1:02:45.520 completely anonymous, when in fact, this goes back to the 1:02:45.520 --> 1:02:49.400 Snapchat conversation we just had that information lives somewhere. Just 1:02:49.480 --> 1:02:52.479 because your parent can't get on that computer and see 1:02:52.480 --> 1:02:56.120 your browser history. The internet service provider, the websites and 1:02:56.120 --> 1:02:59.640 apps that you visited, they know where you went, and 1:02:59.680 --> 1:03:03.000 if needed, that information can be shared with your parent 1:03:03.240 --> 1:03:06.840 or let's say, employer when you get older. So it's 1:03:06.880 --> 1:03:12.760 an important and misunderstood concept that does get abused. Certainly, 1:03:12.760 --> 1:03:15.080 it's a very cool aspect if you're trying to, you know, 1:03:15.720 --> 1:03:18.200 hide search history when you're trying to shop for a 1:03:18.240 --> 1:03:22.600 present for somebody, but it's obviously used for more nefarious purposes. 1:03:22.840 --> 1:03:26.040 What's your advice to parents about the safety tools that 1:03:26.040 --> 1:03:27.800 are built into some of these products? 1:03:28.280 --> 1:03:30.240 Oh my gosh, well cut me off at any time, 1:03:30.280 --> 1:03:34.840 but here we go, lightning round. Don't give your kid unfettered, 1:03:35.000 --> 1:03:38.840 unmonitored access to the internet. Keep connected tech and common 1:03:38.840 --> 1:03:41.280 areas at the home, not in their bedrooms. Don't let 1:03:41.320 --> 1:03:44.240 them access it overnight. Don't let your child have access 1:03:44.240 --> 1:03:46.800 to things that you have not spent time on yourself. 1:03:47.520 --> 1:03:49.800 Make sure that you just take a like one minute 1:03:49.800 --> 1:03:53.240 literally to google whatever your child can access, plus the 1:03:53.320 --> 1:03:56.840 term parental controls and see what free built in options 1:03:56.880 --> 1:03:59.120 you have right at your disposal that you might not 1:03:59.200 --> 1:04:02.000 even know about. And then finally, just talk to your kids. 1:04:02.280 --> 1:04:05.000 Let them know that they are loved unconditionally and they 1:04:05.000 --> 1:04:07.320 can talk to you about anything and you won't freak out. 1:04:07.800 --> 1:04:10.760 T Tanya Jordan, author and founder of Parenting in a 1:04:10.840 --> 1:04:14.920 Tech World and Bark Technologies Chief Parent Officer. Please follow 1:04:14.960 --> 1:04:21.240 Titanya on Instagram. T t a n Ia Jordan on Instagram. 1:04:21.360 --> 1:04:24.040 She posts great rules about all this stuff that you 1:04:24.120 --> 1:04:26.400 need to know. At least it'll get you thinking. At 1:04:26.480 --> 1:04:29.240 least it'll remind you that you have to do this stuff. 1:04:29.280 --> 1:04:31.920 I know it's tough as a parent, Believe me. It 1:04:32.000 --> 1:04:34.360 is so easy to hand our kids our phone or 1:04:34.400 --> 1:04:36.760 their phone or let them play these games for a 1:04:36.760 --> 1:04:39.400 half an hour, an hour and it just continues to 1:04:39.480 --> 1:04:42.040 go more. Rich On Tech, come in your way right 1:04:42.080 --> 1:04:45.400 after this. Welcome back to rich On Tech. Rich Demiro 1:04:45.520 --> 1:04:47.720 here hanging out with you at Triple eight Rich one 1:04:47.800 --> 1:04:50.919 oh one eight eight eight seven four to two four 1:04:51.200 --> 1:04:55.000 one zero one h and also find me on Instagram 1:04:55.040 --> 1:04:57.360 at rich on Tech. That's where I hang out the most. 1:04:57.520 --> 1:05:00.760 You can check out my stories. Let's go to Terry 1:05:00.800 --> 1:05:02.919 in Seal Beach. Terry, you're on with Rich? 1:05:03.360 --> 1:05:04.280 Hi, Rich, how are you? 1:05:04.440 --> 1:05:05.680 I am doing fantastic. 1:05:05.720 --> 1:05:06.520 How are you well. 1:05:06.560 --> 1:05:08.000 I'm getting ready to go out of the country for 1:05:08.040 --> 1:05:12.320 a couple of weeks, and obviously I can't use an 1:05:12.320 --> 1:05:15.600 e SIM on my phone. I have to actually physically 1:05:15.640 --> 1:05:18.600 swap out sim through each country I go to. And 1:05:18.680 --> 1:05:20.840 I'm just wondering, is there a way, even if I'm 1:05:20.920 --> 1:05:25.080 using a foreign SIM that I can still text and 1:05:26.040 --> 1:05:28.520 receive in sentex the folks. 1:05:28.240 --> 1:05:31.360 Back here, is this an iPhone or a different type 1:05:31.360 --> 1:05:31.680 of phone? 1:05:31.720 --> 1:05:34.520 No, it's a it's a Google Pixel five A five G, 1:05:34.720 --> 1:05:37.400 which is not you know, I heard your recommendation a 1:05:37.440 --> 1:05:40.919 long time ago about using a SIMS. Unfortunately I can't 1:05:41.000 --> 1:05:42.320 use an SIM on this phone. 1:05:42.560 --> 1:05:44.600 Okay, yeah, that might have been before. Is that before 1:05:44.640 --> 1:05:48.160 the SIM started on those yes? Okay, all right, So 1:05:48.160 --> 1:05:50.240 you've got so you basically have a carrier here in 1:05:50.240 --> 1:05:52.880 the US, like a T Mobile, Verizon, whatever it is, 1:05:53.480 --> 1:05:56.640 and you're going to pop that SIM card out, and 1:05:56.680 --> 1:05:58.760 then you're going to pop in a SIM card for 1:05:58.800 --> 1:06:03.280 the country that you are in. Correct, Okay, your text 1:06:03.320 --> 1:06:06.840 messages from the other SIM will not still get delivered 1:06:06.840 --> 1:06:09.560 to that phone because they are dependent on that SIM card, 1:06:10.280 --> 1:06:13.920 and the I'm trying to think if there's a solution. 1:06:14.040 --> 1:06:17.960 The only solution I can think of is sometimes these 1:06:18.040 --> 1:06:21.280 carriers have an app, like a Verizon Messages or a 1:06:21.360 --> 1:06:25.600 T Mobile Digits that will deliver the messages digitally to 1:06:25.640 --> 1:06:29.360 your phone, But that is carrier dependent, and I don't 1:06:29.400 --> 1:06:31.320 know if you have the SIM card in there or 1:06:31.680 --> 1:06:33.200 out of there, if that would still work. 1:06:33.320 --> 1:06:34.560 Like, like, I. 1:06:34.520 --> 1:06:36.880 Want to be able to check my text messages on 1:06:36.920 --> 1:06:39.480 a different device, and it's really tricky to be able 1:06:39.480 --> 1:06:43.400 to do that. So I think It's one of those 1:06:43.400 --> 1:06:45.440 things where once that SIM card is out, it's just 1:06:45.520 --> 1:06:47.919 that those texts are not going to come through on there. 1:06:48.720 --> 1:06:51.360 Let me ask you this. I have a backup phone 1:06:51.640 --> 1:06:54.080 that I take with me because I learned the hard way. 1:06:54.280 --> 1:06:57.480 If you drop a phone on a remote island, Yeah, 1:06:57.520 --> 1:06:59.120 and it cracks, you're out of luck. 1:06:59.240 --> 1:06:59.439 Yep. 1:06:59.600 --> 1:07:02.840 But you can still use a backup phone via Wi Fi. 1:07:03.400 --> 1:07:05.960 So I was just wondering if I bring my backup 1:07:06.000 --> 1:07:10.200 phone with my US domestic SIM in it, will I 1:07:10.520 --> 1:07:11.919 be able to text by a Wi Fi? 1:07:12.200 --> 1:07:13.040 Oh yeah? 1:07:13.080 --> 1:07:13.360 Does that? 1:07:13.520 --> 1:07:15.280 Does that phone have Wi Fi calling on it? 1:07:15.680 --> 1:07:15.840 Oh? 1:07:15.920 --> 1:07:17.920 Yeah, yeah, turn on the wife. So here's what you do. 1:07:18.680 --> 1:07:20.560 Turn on the Wi Fi call, put the take the 1:07:20.600 --> 1:07:22.880 SIM out, put it in that phone. It will activate. 1:07:23.720 --> 1:07:25.840 You know, usually it's pretty automatic. It just switches over 1:07:25.880 --> 1:07:28.240 if you if you pop the SIM in there, uh, 1:07:28.320 --> 1:07:31.440 it will activate. Once that's activated, your old phone will 1:07:31.440 --> 1:07:33.240 have no service, you know. Now you can use that 1:07:33.320 --> 1:07:35.760 on your trip. But this old phone, this other phone, 1:07:36.800 --> 1:07:39.280 you will turn on Wi Fi calling and then once 1:07:39.280 --> 1:07:41.040 you're over in the other country, just make sure your 1:07:41.120 --> 1:07:44.040 roaming is off and uh it as long as this 1:07:44.120 --> 1:07:47.320 carrier supports Wi Fi calling, your text will come through 1:07:47.800 --> 1:07:50.400 and your phone calls will come through on Wi Fi calling. 1:07:50.440 --> 1:07:51.080 Now here's the thing. 1:07:51.480 --> 1:07:53.760 I learned this actually from a friend when I was 1:07:53.800 --> 1:07:56.960 in Japan, because I had my phone off and I 1:07:57.000 --> 1:07:58.280 was like, oh, yeah, I've got my I don't want 1:07:58.280 --> 1:08:00.440 to use my US carrier. He's like, dude, He's like, 1:08:00.440 --> 1:08:01.919 why don't you just turn on your Wi Fi calling. 1:08:02.000 --> 1:08:04.120 I said, well, text messages won't come through. He goes, yeah, 1:08:04.120 --> 1:08:06.320 they will, and sure enough they came through as soon 1:08:06.360 --> 1:08:08.880 as I activated that Wi Fi calling on that but 1:08:08.960 --> 1:08:12.800 kept the roaming off. So I want to report back though, Terry, 1:08:12.840 --> 1:08:15.560 when you get back, you got it all right, good luck, 1:08:15.640 --> 1:08:17.920 have fun. And it sounds like a nice place you're 1:08:17.920 --> 1:08:18.200 going to. 1:08:18.240 --> 1:08:20.080 If it's a it's called Fiji. 1:08:20.160 --> 1:08:21.919 Oh okay, well, enjoy Fiji. 1:08:21.960 --> 1:08:25.040 It's actually even warmer than southern California right now. 1:08:25.200 --> 1:08:28.240 I've had water from there and it's it's pretty tasty. 1:08:28.360 --> 1:08:32.320 So I imagine the whole island is even better. Thanks 1:08:32.400 --> 1:08:34.439 for the call today, triple eight rich one on one 1:08:34.520 --> 1:08:37.439 eight eight eight seven four to two four one zero one. 1:08:37.640 --> 1:08:40.759 You know, the Fiji water is so good. Even my kids. 1:08:41.160 --> 1:08:43.280 My kids are nine to twelve, and even they know 1:08:43.360 --> 1:08:45.280 the quality of Fiji water. When they're in the store 1:08:45.320 --> 1:08:46.840 and I'm like, look, you can pick out any water 1:08:46.880 --> 1:08:49.599 bottle you want. They're like, Dad, we want Fiji. I'm like, 1:08:49.920 --> 1:08:51.840 what kind of kids am I raising that they're drinking 1:08:51.840 --> 1:08:53.519 Fiji water? When I was a kid, I drank out 1:08:53.520 --> 1:08:56.840 of the hose right and it was cold and delicious, 1:08:57.439 --> 1:09:01.080 And you know what Fiji water is very is very similar. 1:09:01.160 --> 1:09:05.120 I guess you know you find things at CS. 1:09:05.160 --> 1:09:07.240 I'm gonna give you a recommendation of a product that 1:09:07.320 --> 1:09:09.880 I really found there and I've been using ever since. 1:09:09.920 --> 1:09:12.679 It's called the Gator Grip. This thing is so simple, 1:09:12.800 --> 1:09:16.519 it's so easy. It's literally a almost like a clothes 1:09:16.600 --> 1:09:20.240 pin for your phone, and it has a very simple functionality. 1:09:20.560 --> 1:09:22.400 You put this thing on your phone and you can 1:09:22.439 --> 1:09:25.439 now prop up your phone so you can watch videos 1:09:25.479 --> 1:09:28.360 on it. It's like fifteen bucks rich on tech dot 1:09:28.439 --> 1:09:31.160 TV slash Shop if you want the link to that. 1:09:31.920 --> 1:09:33.840 I love when I find little things like this that 1:09:33.960 --> 1:09:34.920 I actually use. 1:09:35.960 --> 1:09:36.360 Triple A. 1:09:36.520 --> 1:09:38.439 Rich one on one is the phone number eight eight 1:09:38.560 --> 1:09:40.000 eight seven four. 1:09:39.840 --> 1:09:43.639 To two four one zero one. This is the show 1:09:43.640 --> 1:09:45.320 where I talk about the tech stuff I think you 1:09:45.320 --> 1:09:47.880 should know about. It's also the place where I answer 1:09:48.120 --> 1:09:49.440 your tech questions. 1:09:49.920 --> 1:09:52.240 Gina in Venice. You're on with Rich. 1:09:53.040 --> 1:09:58.000 So I'm wondering. I'm an Apple person, I have across 1:09:58.800 --> 1:10:01.920 the AU platform, and I'm wondering if there's a way 1:10:02.560 --> 1:10:08.000 to think applications that I have like to sink Gmail 1:10:08.280 --> 1:10:12.080 across all applications. So when I i'd wather it a 1:10:12.120 --> 1:10:16.760 message or email and on my iPhone and delete it, 1:10:16.760 --> 1:10:22.280 it's all also deleted on my Mac or my iPad 1:10:22.600 --> 1:10:23.599 or whatever. 1:10:24.760 --> 1:10:25.000 Yes. 1:10:25.280 --> 1:10:27.000 Yes, So there's a couple of ways you can do this. 1:10:28.400 --> 1:10:31.559 If you download, like specifically for Gmail, if you download 1:10:31.560 --> 1:10:35.800 the Gmail app, you can install that on your various devices, 1:10:35.880 --> 1:10:38.360 and if you delete a message on one device, whether 1:10:38.400 --> 1:10:40.559 it's the web, whether it's the iPhone, whether it's the iPad, 1:10:40.680 --> 1:10:43.280 it will delete on all the other devices as well, 1:10:44.560 --> 1:10:47.240 if you're using the Apple Mail app, as long as 1:10:47.280 --> 1:10:51.120 you set up the email using kind of like their flow, 1:10:51.160 --> 1:10:52.880 which if you haven't done this in a while, like 1:10:52.920 --> 1:10:55.120 if you set it up a long time ago, you 1:10:55.200 --> 1:10:57.479 might have. You might have set it up as what's 1:10:57.520 --> 1:11:00.840 called pop three. And if you're setting up is pop three, 1:11:00.960 --> 1:11:03.400 that means that the email is kind of downloaded to 1:11:03.439 --> 1:11:06.280 your device and everything happens locally, so you want to 1:11:06.320 --> 1:11:09.880 set it up as what's called imap imap, and when 1:11:09.880 --> 1:11:12.439 you make a change there, it is reflected on the server, 1:11:12.560 --> 1:11:15.800 which means it'll be reflected anywhere else. So if it's 1:11:15.920 --> 1:11:18.200 not deleting, Like let's say you've got the mail app 1:11:18.240 --> 1:11:20.479 on your phone, you delete an email from Gmail and 1:11:20.520 --> 1:11:23.080 it doesn't delete, then that means I would go in. 1:11:23.160 --> 1:11:26.439 I would delete my entire email account from the mail 1:11:26.479 --> 1:11:29.439 app and set it up fresh, and your your email 1:11:29.439 --> 1:11:31.439 will be safe because it's it's going to be on 1:11:31.479 --> 1:11:34.559 the server from Gmail. Yes, yeah, I think the Gmail 1:11:34.560 --> 1:11:36.240 app is the easiest way to go. That's what I 1:11:36.360 --> 1:11:38.440 use because it does work across everything. 1:11:38.920 --> 1:11:44.240 Perfect and I learned stuff. And I have one teenie quick. 1:11:44.160 --> 1:11:47.280 Question famous last words on this show, Gina. 1:11:47.560 --> 1:11:48.000 I know. 1:11:50.760 --> 1:11:56.599 When you click the box trust this device, yes, does it? 1:11:58.200 --> 1:11:58.439 Yes? 1:11:58.479 --> 1:12:01.000 You should only click that box when you are attaching 1:12:01.040 --> 1:12:04.519 the device a trust the device to your computer or 1:12:04.720 --> 1:12:07.240 like if you see that message when you are plugging 1:12:07.280 --> 1:12:10.160 into like an outlet at the airport, run as far 1:12:10.160 --> 1:12:12.400 as you can, because that is why they put that there. 1:12:12.800 --> 1:12:16.479 That is only for your phone to your computer, and 1:12:17.560 --> 1:12:20.280 that is because it means that you can transfer data 1:12:20.320 --> 1:12:22.800 between those two things. If you see that message anywhere else, 1:12:22.800 --> 1:12:25.680 if you're at a library, public computer, you do not 1:12:25.840 --> 1:12:26.479 want to do that. 1:12:26.600 --> 1:12:27.960 You don't want to trust that device. 1:12:28.280 --> 1:12:31.400 Your device can still charge off of that computer or 1:12:31.400 --> 1:12:34.759 that outlet, but it will not send data. So trust 1:12:34.760 --> 1:12:37.840 this device is Take that very seriously when you see it. 1:12:37.880 --> 1:12:39.160 That's there for a reason. 1:12:40.080 --> 1:12:41.719 All right, Thank you so much. 1:12:41.840 --> 1:12:42.080 Rich. 1:12:42.160 --> 1:12:46.040 I really appreciate your program and all the information you provide. 1:12:46.320 --> 1:12:49.080 Well, Gina, I appreciate you listening. You are the best 1:12:49.080 --> 1:12:50.040 part of the show. 1:12:50.160 --> 1:12:50.800 Thanks so much. 1:12:51.280 --> 1:12:53.920 Speaking of being out and about and traveling, if you're 1:12:53.960 --> 1:12:56.320 a nerd like me, the first thing you do when 1:12:56.360 --> 1:12:59.040 you get to any new place, whether it's a hotel 1:12:59.120 --> 1:13:02.080 room or or you know you're traveling in an airport, 1:13:02.120 --> 1:13:05.439 you want to download something. I'm always doing a speed test, 1:13:05.479 --> 1:13:07.240 so I wanted to share just the app that I 1:13:07.320 --> 1:13:10.040 really like that does this easily and fast, and I 1:13:10.120 --> 1:13:12.760 kind of like just the animations on it. It's called 1:13:12.880 --> 1:13:18.200 Meteor meteo R. It's available for iOS and Android and 1:13:18.360 --> 1:13:20.439 all you have to do is download the app and 1:13:20.520 --> 1:13:22.960 you'll see a big button that says speed test and 1:13:23.000 --> 1:13:25.000 you can do the speed test. And what I like 1:13:25.040 --> 1:13:27.479 about it is it shows you both the ping, the 1:13:27.560 --> 1:13:31.120 download and the upload, and when it's done with the test, 1:13:31.240 --> 1:13:34.120 it will actually show you some apps and how those 1:13:34.160 --> 1:13:36.160 apps are expected to perform. 1:13:36.240 --> 1:13:38.439 Based on this speed test. And the neat thing is. 1:13:38.600 --> 1:13:41.000 You can select the apps that you use the most, 1:13:41.400 --> 1:13:43.320 so you can see if the things that you do 1:13:43.760 --> 1:13:45.800 will work. Now, I will tell you, having done many 1:13:45.800 --> 1:13:48.960 many speed tests over the years, internet speeds out and 1:13:49.000 --> 1:13:52.080 about on cellular and Wi Fi have gotten way better 1:13:52.120 --> 1:13:53.120 than they ever have been. 1:13:53.240 --> 1:13:56.040 So I think for ninety nine percent of things you want. 1:13:55.840 --> 1:13:57.720 To do, you're going to find the speed that you 1:13:57.800 --> 1:14:00.479 need just about anywhere you are, unless you're trying to 1:14:00.520 --> 1:14:01.320 download a movie. 1:14:01.479 --> 1:14:04.320 Welcome back to another hour of Rich on Tech. 1:14:04.439 --> 1:14:06.479 This is the show where I talk about the tech 1:14:06.520 --> 1:14:09.080 stuff I think you should know about. It's also the 1:14:09.240 --> 1:14:13.599 place where I answer your questions about technology. My name 1:14:13.640 --> 1:14:18.360 is rich Demiro. The website for the show Richontech dot tv. 1:14:18.920 --> 1:14:20.439 If you want to get in touch with the show, 1:14:20.479 --> 1:14:23.759 you can tap the email icon that'll send a message 1:14:24.000 --> 1:14:26.439 right to my screen. And yes, you send a lot 1:14:26.479 --> 1:14:29.000 of them. Thank you for that. I do appreciate it. 1:14:29.320 --> 1:14:31.840 Let's get to the first question this hour. It comes 1:14:31.840 --> 1:14:34.720 from Chris. Chris says, Hey, Rich, I listened to your 1:14:34.800 --> 1:14:37.519 radio show on one oh four to three radio when 1:14:37.560 --> 1:14:40.639 I can in Caerville, Texas. I would like to buy 1:14:40.680 --> 1:14:44.080 my handicap brother and Android pad so he can play 1:14:44.120 --> 1:14:47.160 Solitaire and maybe a few other easy games. We would 1:14:47.200 --> 1:14:49.160 like him to also be able to get emails and 1:14:49.240 --> 1:14:52.080 so we can zoom with him. As the six siblings 1:14:52.120 --> 1:14:55.080 are scattered all over the country, I can't tell if 1:14:55.080 --> 1:14:57.400 any of the pads come with games. I really don't 1:14:57.400 --> 1:15:00.600 want to have to subscribe to anything at all possible. 1:15:00.880 --> 1:15:03.080 I think if he can download game apps from the internet, 1:15:03.120 --> 1:15:05.639 but once it's downloaded, will he need to be hooked 1:15:05.640 --> 1:15:05.960 to the. 1:15:05.840 --> 1:15:06.799 Internet to play? 1:15:07.200 --> 1:15:09.920 There are restrictions in the group home that he lives in. 1:15:10.240 --> 1:15:12.759 Thanks for any input you can offer, Chris. 1:15:13.160 --> 1:15:15.519 Well, Chris, it really depends on the game. 1:15:15.600 --> 1:15:18.000 So most of these tablets do not come with built 1:15:18.040 --> 1:15:20.559 in games. You may find that some of them do, 1:15:20.960 --> 1:15:24.120 but I think typically tablets just come kind of without 1:15:24.160 --> 1:15:26.640 anything installed on them, and you install the apps that 1:15:26.720 --> 1:15:30.400 you want, so you probably will need internet access at 1:15:30.439 --> 1:15:33.080 least for the initial setup. That's the way it works 1:15:33.120 --> 1:15:35.360 with most of the tablets that I've set up, and 1:15:35.400 --> 1:15:39.280 you'll probably need internet access at least to download the games. 1:15:38.920 --> 1:15:39.639 The first time. 1:15:39.720 --> 1:15:43.280 But if you search in Google Play, you will notice 1:15:43.320 --> 1:15:47.240 that some games are marked offline play. So if you 1:15:47.320 --> 1:15:49.519 go into Google Play, if you have an Android phone 1:15:49.760 --> 1:15:54.080 and just go ahead and search offline games, and you 1:15:54.120 --> 1:15:56.479 can search for that, and you will see a whole 1:15:56.520 --> 1:15:58.679 bunch of games come up. And if you tap into 1:15:58.680 --> 1:16:02.040 one of those games, it says about this game, and 1:16:02.080 --> 1:16:05.160 there's a couple of little kind of boxes underneath this 1:16:05.200 --> 1:16:09.920 one says Strategy Simulation Casual offline, So that tells you 1:16:09.960 --> 1:16:12.800 that this game works offline. It also tells you up 1:16:12.880 --> 1:16:15.960 at the top of the listing if it's available for phone, 1:16:16.080 --> 1:16:19.160 chromebook and tablet, and so you can see which games 1:16:19.200 --> 1:16:20.720 will work on the different devices. 1:16:20.960 --> 1:16:23.280 If you tap offline again, you can see a. 1:16:23.240 --> 1:16:26.519 Whole list of games that are offline games, and you'll 1:16:26.520 --> 1:16:27.559 find a whole bunch of them. 1:16:27.680 --> 1:16:29.599 That is probably the best way to do it. 1:16:29.640 --> 1:16:32.479 Set up the tablet, download the games at your place, 1:16:32.800 --> 1:16:34.760 and then hand it over to him. Now, when it 1:16:34.800 --> 1:16:37.640 comes to tablets, you didn't ask for any recommendations, but 1:16:37.680 --> 1:16:40.000 I'll give you a few that I like. I think 1:16:40.120 --> 1:16:42.400 it depends, of course, how much you want to spend. 1:16:42.720 --> 1:16:46.680 I know that the Amazon Fire tablets are always very inexpensive, 1:16:47.000 --> 1:16:49.400 and so people are drawn to them. The thing to 1:16:49.439 --> 1:16:52.439 know about that is that not every game, not every 1:16:52.479 --> 1:16:55.559 app is available, and you do not have access to 1:16:55.600 --> 1:16:58.759 Google Play, at least not easily on the Fire tablet. 1:16:58.880 --> 1:17:01.960 So if you want Google Play games, that's something that 1:17:02.000 --> 1:17:03.800 you would probably want a different tablet for. 1:17:03.960 --> 1:17:04.879 So what do I recommend? 1:17:05.240 --> 1:17:08.479 The one plus Pad is a really nice tablet that 1:17:08.560 --> 1:17:11.320 starts at four hundred and seventy nine dollars. It often 1:17:11.360 --> 1:17:13.240 goes on sale, so I would definitely look for that 1:17:13.320 --> 1:17:17.120 at a cheaper price. But that is a fantastic combination 1:17:17.320 --> 1:17:20.760 of really high end specs and a great price, so 1:17:20.800 --> 1:17:23.400 I do like that one. The other one, if you 1:17:23.439 --> 1:17:25.960 want to go on the cheaper end, is the Nokia 1:17:26.120 --> 1:17:29.280 T ten. Now, this is a small tablet, it's just 1:17:29.320 --> 1:17:32.920 about eight inches, but it's a very inexpensive price. So 1:17:33.080 --> 1:17:36.160 it's about one hundred and twenty nine ninety nine, and 1:17:36.360 --> 1:17:38.160 maybe you might even be able to find that one 1:17:38.200 --> 1:17:40.920 for cheaper. It doesn't have the best screen, it doesn't 1:17:40.920 --> 1:17:42.439 have the best specs, but I. 1:17:42.360 --> 1:17:43.120 Have tested this. 1:17:43.240 --> 1:17:46.280 It's easy to hold, it's fine for basic things. 1:17:47.040 --> 1:17:48.519 You know, some of the games might be a little 1:17:48.520 --> 1:17:51.040 sluggish on it, but that is another option. If you 1:17:51.080 --> 1:17:53.280 want something that's going to be the best combination of 1:17:53.400 --> 1:17:56.680 price and performance and features, I think you go with 1:17:56.720 --> 1:18:01.000 a Galaxy tab S nine FE and that starts at 1:18:01.040 --> 1:18:02.519 three hundred and eighty nine dollars. 1:18:02.840 --> 1:18:05.679 That is from Samsung. It is great. It's water resistant, 1:18:05.720 --> 1:18:07.240 it's dust resistant, it's. 1:18:07.120 --> 1:18:09.799 Got a nice big screen, it's got an spen included, 1:18:09.840 --> 1:18:12.519 it's got a nice long lasting battery. That is a 1:18:12.560 --> 1:18:15.960 really solid tablet. My only downside of that it is 1:18:16.320 --> 1:18:18.519 a little bit on the heavier side. But those are 1:18:18.600 --> 1:18:23.120 some great solutions. And thank you for listening in Texas. 1:18:23.160 --> 1:18:26.360 Next up, Tony says I have an iPhone fourteen plus 1:18:26.520 --> 1:18:30.519 limited warranty ending very soon. I currently pay fourteen dollars 1:18:30.600 --> 1:18:34.080 a month for Assurion with Verizon. At what point is 1:18:34.200 --> 1:18:37.519 insurance protection no longer worth it? And is there better 1:18:37.600 --> 1:18:42.160 insurance protection elsewhere? Thanks for all the wonderful information you provide, Tony. 1:18:42.680 --> 1:18:44.760 Oh no, Tony, you're gonna make me kick a bee's 1:18:44.840 --> 1:18:47.360 nest here with your question, I am probably. 1:18:47.080 --> 1:18:50.240 Gonna be very controversial in my answer, but I am. 1:18:50.120 --> 1:18:53.639 Not a huge fan of these extended warranty programs. 1:18:53.680 --> 1:18:54.679 I never have been. 1:18:55.240 --> 1:18:55.960 And I get it. 1:18:56.120 --> 1:18:58.479 Retailers, the carriers. 1:18:58.280 --> 1:19:00.840 The phone companies, they all make a lot of money 1:19:00.840 --> 1:19:02.720 off of this. What are they making money off of. 1:19:03.040 --> 1:19:05.720 They're making money off of fear. Fear that you're gonna 1:19:05.800 --> 1:19:08.120 drop your phone, and fear that you're gonna break your phone, 1:19:08.160 --> 1:19:10.400 and fear that you're gonna not have the money to 1:19:10.600 --> 1:19:12.080 replace it or repair it. 1:19:12.400 --> 1:19:14.680 But in many instances, and I will tell you this, 1:19:15.240 --> 1:19:16.000 I just don't. 1:19:15.840 --> 1:19:17.840 Think that the insurance is worth it. Let's just do 1:19:18.040 --> 1:19:21.599 simple math. So you're talking fourteen dollars a month times 1:19:21.680 --> 1:19:25.000 twelve months, that's one hundred and sixty eight dollars you're 1:19:25.000 --> 1:19:28.360 paying on top of your expensive smartphone. And by the way, 1:19:28.479 --> 1:19:31.720 that does not include any deductibles. And so when you 1:19:31.760 --> 1:19:33.840 go to get your screen repaired or if it's a 1:19:33.840 --> 1:19:37.080 bigger repair, it's gonna cost even more money. So now 1:19:37.120 --> 1:19:39.680 you're talking just for one year. Let's just say you're 1:19:39.760 --> 1:19:42.639 up to two hundred dollars. So how much would that repair. 1:19:42.720 --> 1:19:46.640 Be if you got one repair at full price and 1:19:46.680 --> 1:19:49.080 you went to someone in the mall that replaces the screen, 1:19:49.240 --> 1:19:50.760 or if you went to the Apple store and got 1:19:50.760 --> 1:19:53.640 the screen replaced, you know it might be cheaper than that. 1:19:53.720 --> 1:19:55.840 Let's see how much does Apple charge hold on? 1:19:56.240 --> 1:20:00.559 Okay, so checking the Apple Support website, it is to 1:20:00.600 --> 1:20:03.160 get a screen repair if you're out of warranty. 1:20:03.200 --> 1:20:04.880 Now keep in mind this is from Apple. They're going 1:20:04.960 --> 1:20:05.719 to charge the most. 1:20:05.960 --> 1:20:08.320 You can go to a third party repair facility that 1:20:08.360 --> 1:20:11.200 may charge less, but it's three hundred and twenty nine 1:20:11.200 --> 1:20:13.720 dollars if you have no coverage on your phone. Now, 1:20:13.800 --> 1:20:16.000 if you have an Apple Care Plus plan, it is 1:20:16.080 --> 1:20:16.759 twenty nine. 1:20:16.640 --> 1:20:19.320 Dollars to get that repair. That sounds a lot better. 1:20:19.400 --> 1:20:22.400 But how much is the Apple Care Plus Well, for 1:20:22.479 --> 1:20:25.120 two years, it is one hundred and seventy nine dollars, 1:20:25.360 --> 1:20:27.760 So do the math. Two years one hundred and seventy 1:20:27.840 --> 1:20:30.280 nine dollars plus the twenty nine. Now you're up to 1:20:30.320 --> 1:20:33.000 two hundred and ten dollars for that screen repair. So 1:20:33.240 --> 1:20:35.760 just under that three hundred and twenty nine dollars cost. Now, 1:20:35.800 --> 1:20:40.320 I will tell you I have tested hundreds of phones. 1:20:40.120 --> 1:20:43.519 Over the years okay, and I bring them everywhere. 1:20:43.960 --> 1:20:46.080 I have them in my car, they fall out of 1:20:46.080 --> 1:20:52.120 my pants pocket whatever. I have broken, maybe maybe two 1:20:52.320 --> 1:20:55.559 or three screens in my entire lifetime. Now, if you 1:20:55.680 --> 1:20:58.280 have a good case on your phone and a good 1:20:58.320 --> 1:21:01.360 screen protector on your phone, ninety nine percent of the 1:21:01.360 --> 1:21:04.360 time your phone is going to be protected anyway. And 1:21:04.400 --> 1:21:06.840 what does that leave Well, that leaves theft. So if 1:21:06.880 --> 1:21:09.320 your phone is stolen and you don't have it, now 1:21:09.360 --> 1:21:10.720 you're paying even more for. 1:21:10.680 --> 1:21:12.160 Your coverage for your insurance. 1:21:12.160 --> 1:21:16.040 So I feel like my advice is always to take 1:21:16.040 --> 1:21:18.519 that fourteen dollars a month, put it in a separate 1:21:18.640 --> 1:21:21.519 savings account, and before you know it, you will be 1:21:21.560 --> 1:21:24.680 self insured against anything that happens to your phone. And 1:21:24.720 --> 1:21:26.519 by the way, you may even save up enough money 1:21:26.520 --> 1:21:28.080 to buy a new phone completely. 1:21:28.600 --> 1:21:30.320 So that is my thought. 1:21:30.479 --> 1:21:32.960 If you feel better paying that fourteen dollars a month 1:21:32.960 --> 1:21:35.680 for that insurance plan, by all means, go ahead and 1:21:35.680 --> 1:21:38.200 do it. I'm just giving you my perspective on this, 1:21:38.280 --> 1:21:40.720 and I will tell you over the years I have 1:21:40.920 --> 1:21:43.639 had to you know, since I don't buy the Apple 1:21:43.680 --> 1:21:47.880 Care on my laptop computers either, I have had to 1:21:47.920 --> 1:21:51.519 repair my laptop computer twice, and both times the repair 1:21:51.600 --> 1:21:54.160 is worse. Six hundred dollars, which is a lot. Probably 1:21:54.160 --> 1:21:56.839 would have been cheaper with Apple Care, but that's twice 1:21:57.000 --> 1:21:58.840 in probably fifteen years that. 1:21:58.840 --> 1:21:59.400 I've had Mac. 1:22:00.280 --> 1:22:02.320 So you know, you got to do the math on 1:22:02.360 --> 1:22:04.799 these things. If you feel good having it, go ahead. 1:22:04.840 --> 1:22:07.439 But my feeling is that you're paying a lot for 1:22:07.520 --> 1:22:08.000 something that. 1:22:07.960 --> 1:22:08.760 You may not use. 1:22:09.200 --> 1:22:11.559 One more quick one here, Jennifer says, Hey, Rich, do 1:22:11.560 --> 1:22:14.200 you know if Amazon does anything with the how is 1:22:14.240 --> 1:22:17.920 your delivery responses after each delivery? I hope to reward 1:22:18.000 --> 1:22:20.800 the drivers who manage to deliver my packages to my 1:22:20.960 --> 1:22:25.080 door rather than to my neighbors. I've been diligently responding 1:22:25.160 --> 1:22:27.960 each time, but wonder if it's worth the effort. I'm 1:22:27.960 --> 1:22:30.479 a devoted follower. I've learned so much from you over 1:22:30.520 --> 1:22:34.320 the years. Thank you for providing interesting, useful information in 1:22:34.439 --> 1:22:39.160 easy to understand terms. Jennifer in Laguna Hills, California. Jennifer, 1:22:39.200 --> 1:22:41.679 thanks for the kind words. I did ask Amazon about 1:22:41.720 --> 1:22:44.600 this and they did say, long story short, this is 1:22:44.640 --> 1:22:48.800 a very important mechanism for our delivery service partners to assess. 1:22:48.720 --> 1:22:50.080 Their driver's performance. 1:22:50.120 --> 1:22:53.480 It's also the best way for customers to show their appreciation. 1:22:53.880 --> 1:22:56.880 So let your listener know that those responses are important 1:22:56.920 --> 1:22:59.840 and are linked to the driver who delivered their packages, 1:23:00.160 --> 1:23:01.120 not their neighbors. 1:23:01.360 --> 1:23:02.400 Well, there you go, Jennifer. 1:23:02.439 --> 1:23:04.519 It sounds like every time you leave a good review, 1:23:04.640 --> 1:23:06.360 it is doing good things for that driver. 1:23:06.720 --> 1:23:07.360 Keep them coming. 1:23:07.840 --> 1:23:08.800 My name is rich Dmiro. 1:23:08.920 --> 1:23:10.160 The website for the show. 1:23:10.160 --> 1:23:13.680 Rich on Tech dot TV more rich on Tech come 1:23:13.760 --> 1:23:14.280 your way. 1:23:14.320 --> 1:23:15.040 Right after this. 1:23:23.280 --> 1:23:26.519 Welcome back to rich on Tech. Rich DeMuro here hanging 1:23:26.560 --> 1:23:29.840 out with you, talking technology at Triple eight Rich one 1:23:29.840 --> 1:23:33.000 O one eighty eight seven four to two four one 1:23:33.320 --> 1:23:37.840 zero one. Marshall and Risita, you're on with Rich I. 1:23:37.920 --> 1:23:38.840 Shi in the Jersey It. 1:23:39.439 --> 1:23:40.679 Hey, how's it going. 1:23:40.840 --> 1:23:41.360 Hanging in there? 1:23:41.360 --> 1:23:41.920 I hope you doing on? 1:23:42.439 --> 1:23:44.639 I twitched over from that note twenty Ultra I had 1:23:44.640 --> 1:23:46.720 that you saw me and Amazon Fresh. I have a 1:23:46.800 --> 1:23:49.280 twenty four. I'm sorry I didn't know twenty Now we've 1:23:49.320 --> 1:23:51.360 got the twenty three, but you know that it doesn't 1:23:51.360 --> 1:23:53.759 have a standal my memory. I got a five twelve 1:23:54.479 --> 1:23:57.639 memory when I bought the phone. Because they doubled your memory. 1:23:57.920 --> 1:24:01.040 Tell them whoever you talk to the jam come to 1:24:01.080 --> 1:24:03.640 put the expandable memory back in because they did this 1:24:03.840 --> 1:24:06.800 back in the five or six senteries, and I don't 1:24:06.800 --> 1:24:10.519 know if you remember, Oh yeah, Marshall, they put it 1:24:10.560 --> 1:24:12.680 back in and on the seven or something like that 1:24:12.720 --> 1:24:14.280 because people can brained, yep. 1:24:14.280 --> 1:24:15.680 And then they took it away. 1:24:16.360 --> 1:24:18.400 Yeah, here's the thing. 1:24:18.720 --> 1:24:21.880 People love the expandable memory. But these phones are getting 1:24:21.880 --> 1:24:25.000 to the place where they have the phonemakers want no 1:24:25.160 --> 1:24:27.040 ports whatsoever. 1:24:27.280 --> 1:24:30.080 I need a good success from your part. I want 1:24:30.080 --> 1:24:33.040 a tangible thing. I could put it, take it like, 1:24:33.600 --> 1:24:35.760 you know, because if I put the micro c car 1:24:35.840 --> 1:24:37.519 once I filled it up, you know, I could take 1:24:37.560 --> 1:24:39.080 it out and put a fresh one in, sure, but 1:24:39.400 --> 1:24:40.559 take it with me and then. 1:24:40.479 --> 1:24:41.880 Whatever I want to do with that car. 1:24:42.280 --> 1:24:44.040 I don't want to put myself up in the cloud. 1:24:44.080 --> 1:24:45.720 I don't want to put it onto a laptop. 1:24:46.200 --> 1:24:48.200 And like I want something I could take and put 1:24:48.280 --> 1:24:51.360 into the you know, plug into the phone, download all 1:24:51.360 --> 1:24:53.400 the stuff from you know, the pictures and videos. However, 1:24:53.640 --> 1:24:56.400 I have put into something candile that I can put 1:24:56.960 --> 1:24:59.040 you know, Terry Ren with me because it's got five 1:24:59.160 --> 1:25:02.280 twelve told memory on it, so it probably needs to 1:25:02.320 --> 1:25:05.040 be considered something large to you know, you know, not 1:25:05.120 --> 1:25:07.280 physical arts, but like you know, data largs. 1:25:07.400 --> 1:25:07.960 That's what it is. 1:25:08.280 --> 1:25:10.439 Well, the good news is, look, the good news is 1:25:10.479 --> 1:25:13.559 with these phones with the USBC, you could plug any 1:25:13.640 --> 1:25:15.560 drive into them. Just get a hard drive if you 1:25:15.600 --> 1:25:17.920 want to do it that way, that's the cheapest. If 1:25:17.920 --> 1:25:22.640 you want something small, get a flash drive. And the 1:25:23.080 --> 1:25:27.960 phone actually has an app built in called my File. 1:25:28.000 --> 1:25:30.840 Let's see what it's called here files my files. So 1:25:30.920 --> 1:25:32.800 if you go into the my files app, if you 1:25:32.880 --> 1:25:34.880 plug in a hard drive or a flash drive, it's 1:25:34.880 --> 1:25:37.680 going to show up under storage and you could just 1:25:37.680 --> 1:25:39.920 go ahead and copy and paste all the stuff that 1:25:40.000 --> 1:25:43.559 you want from your phone into that drive. And I'm 1:25:43.560 --> 1:25:45.160 sure there's some apps that can help you do that 1:25:45.200 --> 1:25:46.800 as well, but it's it's built into the phone. 1:25:46.840 --> 1:25:48.479 It's very simple to do it that way. If you 1:25:48.520 --> 1:25:49.639 don't want to go to the cloud. 1:25:50.200 --> 1:25:53.120 The drives that I recommend, if you want to just 1:25:53.160 --> 1:25:55.639 get a regular hard drive, just go on Amazon search 1:25:55.840 --> 1:25:58.880 you know hard drive Western Digital and you can get 1:25:58.920 --> 1:26:02.559 like a probably a two terabyte drive for like sixty bucks. 1:26:02.600 --> 1:26:06.160 At this point. Make sure it's USBC. But if you 1:26:06.200 --> 1:26:09.840 want to get a flash drive, PNY has what's called 1:26:09.840 --> 1:26:13.639 the duo link and this is a USB three point 1:26:13.640 --> 1:26:17.559 two C drive USBC. Plug it into the bottom. They 1:26:17.600 --> 1:26:20.240 make it in one twenty eight gigabytes or two fifty six. 1:26:20.840 --> 1:26:23.679 One twenty eight gigabytes is twenty bucks. Two fifty six 1:26:23.760 --> 1:26:26.240 is twenty five dollars. That's that's a pretty good value 1:26:27.080 --> 1:26:29.760 if you want to get sand disk. They make some 1:26:29.920 --> 1:26:35.480 products that are USB flash drives under the I expand 1:26:35.760 --> 1:26:41.200 name and same thing. You can get these things very cheap. 1:26:41.360 --> 1:26:44.640 Just look for USBC there. They're kind of dropping the 1:26:44.680 --> 1:26:47.400 I expand. It looks like so it's uh. They call 1:26:47.439 --> 1:26:51.680 it the Ultra dual drive. Go and USBC. You can 1:26:51.720 --> 1:26:54.960 get it all the way up to a terabyte. Okay, 1:26:55.000 --> 1:26:57.160 so one terabyte is going to be one hundred and 1:26:57.280 --> 1:26:59.720 nine to ninety nine. You said your phone. I think 1:26:59.720 --> 1:27:02.639 you said it was two fifty six or five twelve 1:27:03.240 --> 1:27:07.559 thirty six ninety nine for a five hundred and twelve 1:27:08.160 --> 1:27:12.360 gigabyte drive flash drive. This thing is tiny. It's it'll 1:27:12.360 --> 1:27:15.559 fit on your keychain. So go ahead, you can get 1:27:15.600 --> 1:27:19.000 that and sync all of your photos, videos, files, whatever 1:27:19.040 --> 1:27:21.599 you want. Marshall, And yes, I remember you. We met 1:27:21.640 --> 1:27:26.200 outside the Amazon Fresh store and I think it was 1:27:26.240 --> 1:27:29.040 Woodland Hills. Maybe when it was first opening. You showed 1:27:29.080 --> 1:27:30.400 me your phone and you said, Rich, you made me 1:27:30.439 --> 1:27:32.559 get this. And when people say that to me, I'm 1:27:32.600 --> 1:27:35.840 always like hesitant. I'm like, do you like it? And 1:27:35.880 --> 1:27:38.880 you said yes, Thanks for the call today, eighty eight 1:27:39.000 --> 1:27:41.960 rich one on one eight eight eight seven four to 1:27:41.960 --> 1:27:44.080 two four one zero one. 1:27:44.520 --> 1:27:46.120 You can find me on social media. 1:27:46.280 --> 1:27:51.760 I'm at Rich on Tech on Instagram, Facebook X, all 1:27:51.920 --> 1:27:56.360 the places online, the website for the show rich on 1:27:56.840 --> 1:28:01.360 Tech dot TV. You can also watch the segments that 1:28:01.400 --> 1:28:04.760 I do for television there, and you know, just a 1:28:04.800 --> 1:28:07.000 lot of stuff you can do. Listen to the podcast. 1:28:07.120 --> 1:28:11.000 You can download this show later to listen again. You know, 1:28:11.040 --> 1:28:12.760 maybe you didn't catch something. You're like, what did Rich 1:28:12.800 --> 1:28:14.920 say about that? Let me listen to all three hours 1:28:14.960 --> 1:28:18.280 once again. Just search Rich on Tech in your favorite 1:28:18.320 --> 1:28:21.360 podcasting app or your favorite audio app. 1:28:21.400 --> 1:28:24.519 I should say, Katie is in. 1:28:24.240 --> 1:28:28.639 La Century City, Century City, Welcome to the show. 1:28:29.400 --> 1:28:33.719 If we change carriers on our cell phones from one 1:28:33.760 --> 1:28:37.960 to another, from AT and T to something else, can 1:28:38.000 --> 1:28:41.320 we keep our phone numbers the way they are? 1:28:42.360 --> 1:28:42.599 Yes? 1:28:43.760 --> 1:28:46.760 This is called yeah, This is called poorting out a 1:28:46.800 --> 1:28:51.400 phone number and basically all the cellular all the cellular 1:28:51.439 --> 1:28:55.360 companies use a system that allows them to grab the 1:28:55.400 --> 1:28:57.400 phone number from your old account bring it to the 1:28:57.400 --> 1:29:00.880 new account. Now, how easy that is can sometimes be 1:29:00.920 --> 1:29:02.720 a little tricky. So the thing you need to know 1:29:03.000 --> 1:29:05.960 about porting a phone number out number one, do not 1:29:06.160 --> 1:29:09.280 cancel your old service. That is the number one thing 1:29:09.320 --> 1:29:13.479 to know. So you need to have your old service active, 1:29:14.560 --> 1:29:16.880 and you have to also kind of set up that 1:29:17.000 --> 1:29:19.439 service for the port out, And with AT and T 1:29:19.560 --> 1:29:23.960 specifically you can Basically you need a pin you need 1:29:24.000 --> 1:29:28.200 your account, You need your account information very perfectly for 1:29:28.280 --> 1:29:30.759 the new carrier to be able to grab that phone number. 1:29:31.280 --> 1:29:33.599 And with AT and T you need to get a 1:29:33.720 --> 1:29:37.840 special pin code because phone numbers are our lives, and 1:29:37.920 --> 1:29:39.519 so you don't want to just be able to have 1:29:39.760 --> 1:29:42.360 a stranger take your phone number from you. And so 1:29:42.479 --> 1:29:46.519 these cellular carriers have gotten pretty like strict about porting out. 1:29:46.640 --> 1:29:48.479 They want to let you do it easily, but they 1:29:48.479 --> 1:29:50.599 also want to make sure you are who you say 1:29:50.600 --> 1:29:55.280 you are, and so you basically need to get a 1:29:55.400 --> 1:29:59.040 pin number with AT and T so that you can 1:29:59.080 --> 1:30:01.960 give that special pin number to the new provider and 1:30:02.120 --> 1:30:04.679 get them and that way they can grab that phone number. 1:30:04.720 --> 1:30:08.200 So on AT and T you can dial from your 1:30:08.200 --> 1:30:12.360 phone star Port p O R T and you can 1:30:12.400 --> 1:30:15.120 get a number transfer pin sent to you via your 1:30:15.120 --> 1:30:18.559 text message. You'll need your account passcode to generate that, 1:30:18.880 --> 1:30:20.680 so just keep in mind you will need some of 1:30:20.720 --> 1:30:24.240 that information. If you have the AT and T app, 1:30:24.479 --> 1:30:28.000 you can go into the people and Permissions and it 1:30:28.040 --> 1:30:31.400 says transfer port transfer phone number and you have to 1:30:31.439 --> 1:30:33.880 request a PIN there and it will display on the 1:30:33.880 --> 1:30:35.800 screen and that pin number is what's going to get 1:30:35.840 --> 1:30:39.280 that new carrier the ability to grab your phone number. 1:30:39.360 --> 1:30:42.680 So it's you know, porting is not tough, but you 1:30:42.760 --> 1:30:45.160 do need to have all of your information in a 1:30:45.200 --> 1:30:49.000 line and also some of these code numbers before you 1:30:49.040 --> 1:30:51.200 can allow that port to happen. And that's for a 1:30:51.240 --> 1:30:55.400 reason because again people do these things where they steal 1:30:55.439 --> 1:30:58.080 your number and then they can get your codes for 1:30:58.240 --> 1:31:01.720 logging into various websites, you know, the two factor authentication 1:31:01.840 --> 1:31:04.439 codes and or they you know, there's a lot they 1:31:04.439 --> 1:31:06.160 can do a lot of damage they can do. So 1:31:06.400 --> 1:31:09.960 that is the way to do it, Katie, And just yeah, 1:31:10.360 --> 1:31:12.360 make sure you don't and by the way, once you 1:31:12.479 --> 1:31:15.160 once that number is transferred to the new service, it's 1:31:15.200 --> 1:31:18.760 automatically canceled at your old provider. So once that number 1:31:18.840 --> 1:31:20.640 is pulled out of your account and you have it 1:31:20.680 --> 1:31:24.560 with your new service, your old service will be disconnected automatically. 1:31:24.600 --> 1:31:26.920 There's usually nothing you have to do after that. It 1:31:26.960 --> 1:31:30.400 should automatically disconnect. Thanks for the call, Katie. I'm glad 1:31:30.439 --> 1:31:32.160 you heard good things about me. You must have been 1:31:32.200 --> 1:31:33.360 talking to my family now. 1:31:33.400 --> 1:31:34.360 As you know, it is. 1:31:34.360 --> 1:31:37.680 My goal to make this show as useful as possible. 1:31:37.760 --> 1:31:39.639 That's why I do a mix of things. I talk 1:31:39.680 --> 1:31:41.799 about the tech stuff I think you should know about. 1:31:42.200 --> 1:31:45.280 That includes the news of the week. That includes reviews, 1:31:45.680 --> 1:31:48.960 that's tips, that's useful apps, And a big part of 1:31:49.000 --> 1:31:52.719 all of this is my website, rich on tech dot TV. 1:31:53.320 --> 1:31:55.400 You might know that I do have a job as 1:31:55.439 --> 1:31:59.320 a TV reporter in Los Angeles for ktlaight Channel five, 1:31:59.680 --> 1:32:02.439 So of course I have my articles on there as 1:32:02.439 --> 1:32:05.519 well on the website, and I have my TV segments. 1:32:05.560 --> 1:32:07.160 So if you go to the website rich on tech 1:32:07.200 --> 1:32:09.920 dot tv, not only can you follow me on social media. 1:32:10.000 --> 1:32:14.080 I'm on Twitter now X, I'm on Instagram, I'm on Facebook. 1:32:14.120 --> 1:32:16.920 You can find my email address there. You'll always see 1:32:16.920 --> 1:32:19.720 my latest story. Plus you can get my newsletter. I've 1:32:19.760 --> 1:32:22.799 been putting a lot of effort into my newsletter because 1:32:22.840 --> 1:32:23.639 that is kind. 1:32:23.439 --> 1:32:25.599 Of like this show. It's the best way to keep 1:32:25.680 --> 1:32:26.120 up with me. 1:32:26.439 --> 1:32:29.200 I will send out one to two emails per week. 1:32:29.520 --> 1:32:31.280 One of them is my main newsletter. 1:32:31.560 --> 1:32:34.000 One will be an audio version of this show, so 1:32:34.040 --> 1:32:36.000 that's nice and easy to listen to later. 1:32:35.840 --> 1:32:38.200 And get all the links to everything I mentioned. Plus, 1:32:38.240 --> 1:32:40.360 like I said, you could watch my latest TV segment. 1:32:40.680 --> 1:32:43.200 You can see links to all of the previous shows. 1:32:43.600 --> 1:32:45.840 So I've got all the episodes lined up in. 1:32:45.840 --> 1:32:48.559 A wiki for the radio show What's Going On? 1:32:48.680 --> 1:32:51.599 Rich tamiro here rich on Tech, Welcome back to the show. 1:32:51.760 --> 1:32:55.600 Joining me now is Jose Brionez. He runs a website 1:32:55.640 --> 1:33:00.800 called Dumb phone Finder. He is a digital minimal Jose, 1:33:00.960 --> 1:33:01.719 welcome to the show. 1:33:02.640 --> 1:33:03.760 Thank you for having me. Rich. 1:33:04.000 --> 1:33:07.880 You embraced digital minimalism a couple of years ago. 1:33:08.400 --> 1:33:10.800 Tell me why and what that journey's been like. 1:33:11.320 --> 1:33:14.600 So for me, I think the idea is that I 1:33:14.920 --> 1:33:18.720 was spending too much time online and that's because I 1:33:18.760 --> 1:33:21.920 went from one environment to another. So I got out 1:33:21.920 --> 1:33:24.840 of college, I went to university, and I had a 1:33:24.960 --> 1:33:29.560 very structure life, going to school, going to work hours, 1:33:29.640 --> 1:33:32.800 and then going home. But then I went out of 1:33:32.840 --> 1:33:35.439 that structure life to the life that I had to 1:33:35.479 --> 1:33:39.160 build myself, and I found myself spending too much of 1:33:39.200 --> 1:33:41.000 that lifetime online. 1:33:41.560 --> 1:33:42.959 So when I got my first. 1:33:42.800 --> 1:33:46.200 Job, I was spending roughly about twelve to thirteen hours 1:33:46.280 --> 1:33:51.200 online work and leisure altogether, and I did not want 1:33:51.240 --> 1:33:53.760 to do that. So I started to find alternatives in 1:33:53.800 --> 1:33:57.640 my life that will allow me to live what I 1:33:57.720 --> 1:34:01.120 call a better life, a more balanced life, and interact 1:34:01.160 --> 1:34:03.320 with technology but not be overcome by it. 1:34:03.560 --> 1:34:05.920 Okay, so the first thing you did in this journey, 1:34:06.080 --> 1:34:08.120 I assume was get rid of the smartphone. 1:34:08.200 --> 1:34:10.799 What tell me about that aspect you switched. 1:34:10.920 --> 1:34:12.760 What did you try to do, Like, what was your 1:34:12.800 --> 1:34:15.960 goal in Did you try to reduce your time on 1:34:15.960 --> 1:34:17.759 the smartphone or just get rid of it all together? 1:34:18.120 --> 1:34:19.840 So I think at first I was trying to keep 1:34:19.840 --> 1:34:22.559 my smartphone and use the tools that are with it, 1:34:22.680 --> 1:34:25.760 so screen time or other you know, kind of like 1:34:25.920 --> 1:34:29.320 little hacks. But at some point in time I realized 1:34:29.360 --> 1:34:31.600 that I am not a smartphone person. If I have 1:34:31.720 --> 1:34:35.200 something available and I have the technology available to me. 1:34:35.560 --> 1:34:37.719 I want to use it. If I have a smartphone 1:34:37.720 --> 1:34:38.599 in my hands, I want. 1:34:38.479 --> 1:34:38.840 To use it. 1:34:38.880 --> 1:34:40.880 I want to get the most out of it. 1:34:41.320 --> 1:34:44.800 So taking that and going to a simpler phone at 1:34:44.840 --> 1:34:47.479 the time, I tried a Life phone too, which has 1:34:47.520 --> 1:34:50.320 been my device for the past four years, and it 1:34:50.360 --> 1:34:50.920 had enough. 1:34:51.040 --> 1:34:52.760 It had enough things that I liked. 1:34:53.120 --> 1:34:56.479 I liked the company, and it wasn't perfect, but it 1:34:56.560 --> 1:34:59.519 had the things that I wanted and appreciate it, and 1:34:59.720 --> 1:35:03.360 I started to look for alternative ways to do all 1:35:03.439 --> 1:35:06.080 of the other smart things that I had become accustomed to. 1:35:06.320 --> 1:35:09.760 And real quick I have tested the light phone. It's 1:35:09.800 --> 1:35:13.559 basically a Kindle like a Kindle screen on a phone. 1:35:13.600 --> 1:35:16.880 It's really small, it's very minimalistic. It's not a color 1:35:16.960 --> 1:35:18.719 screen as far as I know. The one I tested 1:35:18.880 --> 1:35:22.080 wasn't and it's very basic. I mean I had a 1:35:22.120 --> 1:35:24.519 couple of functions on it. I can't remember everything it did, 1:35:24.560 --> 1:35:26.320 but you know, you could text on it, you can 1:35:26.400 --> 1:35:29.920 make phone calls, and I believe Verizon for a while 1:35:30.080 --> 1:35:32.439 was allowing you to add it as a secondary line, 1:35:32.479 --> 1:35:34.920 so theoretically you could have your smartphone during the week 1:35:35.200 --> 1:35:37.360 and then your light phone on the weekends or nights 1:35:37.360 --> 1:35:40.160 when you go out to dinner. What has been the 1:35:40.160 --> 1:35:43.200 biggest challenge in transitioning away from a smartphone. 1:35:43.520 --> 1:35:45.479 I think the biggest challenge for me is that you 1:35:45.520 --> 1:35:48.040 have to relearn how to operate in the twenty first 1:35:48.080 --> 1:35:50.800 century but with twentieth century principles. 1:35:51.200 --> 1:35:52.240 So when you go to a. 1:35:52.200 --> 1:35:55.800 Restaurant and they have a QR code, you need to ask, hey, 1:35:55.840 --> 1:35:58.040 can I get a paper menu? Or when you go 1:35:58.200 --> 1:36:01.759 to the airport and instead of having the QR code 1:36:01.800 --> 1:36:04.720 ready for you to use and board your plane, you 1:36:04.840 --> 1:36:07.320 have to be mindful of printing it at home or 1:36:07.360 --> 1:36:09.880 going to the kiosk and talking to somebody so that 1:36:09.960 --> 1:36:13.400 you can get those things. And of course navigating that's 1:36:13.439 --> 1:36:15.560 a new thing, right Like you know GPS, so we 1:36:15.600 --> 1:36:17.760 don't have the bulky ones anymore, so you kind of 1:36:17.760 --> 1:36:20.120 have to go back a couple of years and say, Okay, 1:36:20.120 --> 1:36:22.519 I'm going to bring this bulky GPS on my car 1:36:22.640 --> 1:36:25.760 instead of having my phone with Android auto and everything 1:36:25.880 --> 1:36:30.559 really nicely laid out. It's difficult in the beginning because 1:36:30.600 --> 1:36:33.360 we're used to all of this convenience, but over time 1:36:33.439 --> 1:36:37.200 you start finding and you start asking more questions, and 1:36:37.240 --> 1:36:39.400 you find the alternatives that you need to find for 1:36:39.479 --> 1:36:41.320 the things that you need to do, and you live 1:36:41.360 --> 1:36:44.360 a normal life as normal as it is. It's definitely 1:36:44.400 --> 1:36:47.920 simpler and less convenient. But for me at least, it 1:36:47.920 --> 1:36:52.680 has been quite a improvement in my personal life, my relationships, 1:36:52.680 --> 1:36:53.599 and my work as well. 1:36:54.200 --> 1:36:55.960 What have the improvement's been. 1:36:56.600 --> 1:36:59.760 I think the main improvement is that I can have 1:36:59.800 --> 1:37:03.280 a conversation with my wife and not be distracted by 1:37:03.280 --> 1:37:07.680 the notifications on my phone because I'm not deeply attracted 1:37:07.720 --> 1:37:08.760 to it anymore. 1:37:09.320 --> 1:37:10.960 Even when we go on a trip. 1:37:11.040 --> 1:37:13.800 I do have a smartphone that I keep for international 1:37:13.800 --> 1:37:17.760 trips because when I'm international, I don't know the language, 1:37:18.120 --> 1:37:19.680 you know, I may not be able to figure it 1:37:19.680 --> 1:37:21.519 out all the things that I have figured out here 1:37:21.720 --> 1:37:25.640 in my local context. But even when we go international, 1:37:25.960 --> 1:37:29.200 I'm definitely more present, more available, you know. In my 1:37:29.280 --> 1:37:31.840 personal relationships, I can go to a place and not 1:37:31.920 --> 1:37:35.320 take my phone and I don't feel wow, oh my gosh, 1:37:35.320 --> 1:37:37.400 like what's going on in the world out there, because 1:37:37.400 --> 1:37:39.000 I get to cherish the experiences. 1:37:39.320 --> 1:37:40.000 When it comes to. 1:37:40.000 --> 1:37:43.559 Work, I finish work quite faster, you know, just because 1:37:43.640 --> 1:37:45.720 I don't have a lot of distractions pinging me or 1:37:45.840 --> 1:37:49.040 grabbing my attention. You kind of remain more focused in 1:37:49.160 --> 1:37:51.080 your work and you do it faster, and then you 1:37:51.160 --> 1:37:54.000 get more time for relaxation and other activities that I want. 1:37:54.200 --> 1:37:55.880 Do you ever feel like you're missing out? 1:37:56.120 --> 1:37:58.479 I do miss out, but I think that's a mindset 1:37:58.479 --> 1:38:00.920 that you have to accept. I did not start this 1:38:01.160 --> 1:38:04.439 in order to have the niceties of the twenty first 1:38:04.439 --> 1:38:07.839 century and the principles of the twentieth century and then 1:38:07.960 --> 1:38:10.320 you know, kind of like interact back and forth between them. 1:38:10.960 --> 1:38:13.920 I started this as a lifestyle change. I wanted my 1:38:14.000 --> 1:38:16.680 lifestyle to change. I wanted to start interacting more with 1:38:16.920 --> 1:38:20.200 print media. I wanted to kind of have a little 1:38:20.240 --> 1:38:23.400 bit more of a slower life. So, yes, I am 1:38:23.439 --> 1:38:26.120 missing out, but I'm okay with that. I have accepted that, 1:38:26.600 --> 1:38:28.240 and that's one of the hardest parts. 1:38:28.280 --> 1:38:28.479 You know. 1:38:28.720 --> 1:38:30.960 I've missed out on a couple parties that my friends 1:38:31.080 --> 1:38:33.920 organized because I'm not in the group message or I 1:38:33.920 --> 1:38:37.000 don't have that app that everybody has. I missed out 1:38:37.000 --> 1:38:41.000 on quote unquote posts that are important. And one time 1:38:41.120 --> 1:38:43.640 I did miss out on some email communication that was 1:38:43.680 --> 1:38:47.280 pretty prompt. It wasn't a super emergency because This is 1:38:47.280 --> 1:38:50.280 something that I tell everybody. If it's a true emergency, 1:38:50.840 --> 1:38:56.120 somebody will find you somehow someway. They will call you, 1:38:56.240 --> 1:38:59.200 they will get your coworker, they will try to find 1:38:59.200 --> 1:39:00.000 your family member. 1:39:00.360 --> 1:39:02.680 Because when it's a real emergency, they will do that. 1:39:02.880 --> 1:39:06.000 You run a website called dumbphones dot org. Tell me 1:39:06.040 --> 1:39:08.479 about the website and what that helps people do. 1:39:09.160 --> 1:39:12.880 So about three years ago I started this website and 1:39:13.080 --> 1:39:16.880 the animus or the idea was to help people find 1:39:16.920 --> 1:39:17.879 their perfect phone. 1:39:18.720 --> 1:39:21.080 When people hear dumb phones, they usually. 1:39:20.760 --> 1:39:23.240 Think, oh, it's an old flip phone, it doesn't have 1:39:23.280 --> 1:39:26.439 any capabilities, but actually they do. 1:39:26.640 --> 1:39:29.040 It's just that, you know, it's not in the media 1:39:29.160 --> 1:39:29.679 as much. 1:39:29.760 --> 1:39:32.599 You don't get the shiny new announcement from Samsung or 1:39:32.720 --> 1:39:36.040 Apple out there. So if you go to the dumbphone Finder, 1:39:36.160 --> 1:39:39.000 you can find the perfect phone for you. So the 1:39:39.000 --> 1:39:41.720 website just runs different filters and you can explore it 1:39:41.960 --> 1:39:44.280 and it has a lot of other useful resources for 1:39:44.320 --> 1:39:45.799 people to start the journey. 1:39:46.280 --> 1:39:49.640 What's a dumb phone run these days? And do you 1:39:49.680 --> 1:39:50.479 have a top pick? 1:39:51.320 --> 1:39:51.519 Yes? 1:39:51.600 --> 1:39:54.559 I do have three top picks, and they all range 1:39:55.000 --> 1:39:58.760 from different price points. I think most people associate the 1:39:58.880 --> 1:40:01.519 sub one hundred dollars, but they can go all the 1:40:01.560 --> 1:40:04.040 way to three hundred dollars, like the light phone. You know, 1:40:04.360 --> 1:40:06.920 the light phone is more of a minimal device, you know, 1:40:07.000 --> 1:40:09.799 something that you really want for a lifestyle change. 1:40:10.479 --> 1:40:12.080 The CATS twenty two. 1:40:11.960 --> 1:40:16.679 Flip is more of the smarter device. You can still 1:40:16.720 --> 1:40:19.400 have apps and you know, all of the nice city 1:40:19.479 --> 1:40:22.559 and convenience of the world. That one runs you about 1:40:22.600 --> 1:40:25.920 seventy nine to one hundred dollars, depending on the condition. 1:40:26.360 --> 1:40:29.320 You can get them on Amazon. And then something more 1:40:29.520 --> 1:40:32.120 like in the middle will be a Nokia. You know, 1:40:32.200 --> 1:40:35.040 there's still Nokia devices out there. The twenty seven to 1:40:35.080 --> 1:40:38.160 eighty can run you eighty bucks or so, and there's 1:40:38.280 --> 1:40:40.680 everything in between. You know, different companies are coming out 1:40:40.680 --> 1:40:43.840 with different concepts, and I'm really excited about the space 1:40:43.920 --> 1:40:45.599 growing in the next few years. 1:40:46.040 --> 1:40:47.920 If I'm not ready to give up my smartphone and 1:40:47.960 --> 1:40:50.479 I'm not ready to get a dumb phone, give me 1:40:51.360 --> 1:40:55.559 a tip to sort of be more intentional and have 1:40:55.680 --> 1:40:56.400 less screen time. 1:40:56.840 --> 1:40:58.560 I'll give you two quick tips. 1:40:58.800 --> 1:41:02.160 The first one is give your screen time password to 1:41:02.360 --> 1:41:05.720 someone else. So that's one of the biggest things that 1:41:05.720 --> 1:41:08.519 has helped me whenever I go, you know, and I 1:41:08.920 --> 1:41:11.360 have to use my smartphone for whatever reason. My wife 1:41:11.360 --> 1:41:13.760 has set up the screen time passcode, so if I 1:41:13.800 --> 1:41:16.320 try to bypass it, I can't because I don't know 1:41:16.360 --> 1:41:18.439 the passcode, And if I really want to do it, 1:41:18.479 --> 1:41:20.840 I'll have to factor you reset, and I really doubt 1:41:20.920 --> 1:41:24.719 you're going to do that. The second one is find 1:41:24.760 --> 1:41:27.120 an app that works for you. There's one that is 1:41:27.160 --> 1:41:31.479 called unpluck with a queue or Brick, which is the 1:41:31.560 --> 1:41:32.280 Brick app. 1:41:32.680 --> 1:41:35.640 They both lock you down with physical devices. 1:41:35.760 --> 1:41:39.320 You tap the physical device and it blocks everything from 1:41:39.400 --> 1:41:42.599 your smartphone, and if you tap it again, you have 1:41:42.680 --> 1:41:44.719 access to it again, so you can leave it at home. 1:41:44.800 --> 1:41:46.920 You can have a relaxed day. You come back, you 1:41:46.960 --> 1:41:48.759 may not need to have to check email. You tap 1:41:48.920 --> 1:41:50.920 and then you have access to all of the things again. 1:41:51.160 --> 1:41:52.639 All right, Jose, this has been great. 1:41:53.080 --> 1:41:55.080 Tell folks how to find you online. 1:41:55.360 --> 1:41:57.200 So the best way is to go to the don't 1:41:57.200 --> 1:42:00.920 phone Finder Downphones dot org is my website where I 1:42:01.000 --> 1:42:03.439 run all the things for digital minimalism. I also have 1:42:03.520 --> 1:42:07.240 a personal website at Jose Brionez dot org and you 1:42:07.240 --> 1:42:09.720 can find email and different ways in there to contact me. 1:42:10.080 --> 1:42:13.040 My special thanks to Jose who really got me thinking. 1:42:13.120 --> 1:42:16.519 Could I even go a day without my smartphone? No email, 1:42:16.640 --> 1:42:20.320 no Instagram, no maps, no photos. I'm not sure I 1:42:20.320 --> 1:42:22.360 could do it. More rich on Tech coming your way 1:42:22.600 --> 1:42:23.240 right after this. 1:42:23.840 --> 1:42:25.479 Welcome back to rich on Tech. 1:42:25.600 --> 1:42:28.680 Rich DeMuro here hanging out with you, talking technology. 1:42:29.000 --> 1:42:30.880 It is time for the feedback segment. 1:42:31.040 --> 1:42:33.680 These are the emails, the comments and the questions I 1:42:33.800 --> 1:42:36.640 get from you. If you'd like to submit yours, just 1:42:36.680 --> 1:42:41.000 go to the website richon Tech dot TV. First up 1:42:41.080 --> 1:42:46.400 is Gwendolyn. She says, Hi, Rich, I trusted the Mohu antenna, However. 1:42:46.120 --> 1:42:47.800 It didn't make a difference on my TV. 1:42:48.320 --> 1:42:50.760 I also talked to a representative as I went through 1:42:50.840 --> 1:42:53.840 his instructions, yet I was informed that I would have 1:42:53.960 --> 1:42:57.880 to pay return postage to return the antenna that was 1:42:57.880 --> 1:43:01.120 not explicit in the box or upon receiving my payment. 1:43:01.640 --> 1:43:03.679 I want my money that I paid for the antenna 1:43:03.840 --> 1:43:05.080 returned in full. 1:43:05.520 --> 1:43:07.800 Gwendolyn, I am sorry this happened to you. 1:43:08.280 --> 1:43:11.680 I love the Mohu antenna, but antennas are finicky. They 1:43:11.720 --> 1:43:14.639 don't always work, they don't always get every channel, depending 1:43:14.640 --> 1:43:19.040 on a wide variety of variables in your case doesn't 1:43:19.040 --> 1:43:21.719 sound like it worked out. But here is the lesson 1:43:21.880 --> 1:43:26.240 learned from this situation, and I do this myself anytime 1:43:26.280 --> 1:43:28.799 I shop at a store that is not Amazon. Amazon 1:43:28.840 --> 1:43:34.200 makes returns very simple and easy, but many other retailers don't, 1:43:34.439 --> 1:43:37.879 and so we've come to enjoy this Amazon return policy. 1:43:38.400 --> 1:43:40.360 But when you shop at a different store, it may 1:43:40.400 --> 1:43:40.920 be different. 1:43:41.479 --> 1:43:45.280 And so what I always do is before I shop anywhere, 1:43:45.320 --> 1:43:48.200 whether it is a bricks and mortar store or an 1:43:48.240 --> 1:43:51.880 online retailer that's not Amazon, I will always check to 1:43:51.960 --> 1:43:55.200 see what the return policy is. Sometimes you have to 1:43:55.240 --> 1:43:58.000 search in the tiny print down at the bottom of 1:43:58.040 --> 1:44:00.840 the website, but if I'm at a retail I will 1:44:00.880 --> 1:44:04.320 literally ask before the cashier rings me up. I will say, hey, 1:44:04.360 --> 1:44:07.479 what's your return policy, even if it's a storelike best 1:44:07.479 --> 1:44:11.400 Buy where I've purchased stuff before, because these retailers are 1:44:11.520 --> 1:44:14.599 changing things rapidly. So I'm sorry this didn't work out 1:44:14.640 --> 1:44:16.360 for you. I'm sorry that you lost some money on 1:44:16.400 --> 1:44:20.040 the transaction. But hopefully we can all use this as 1:44:20.080 --> 1:44:23.719 a learning process to remember to ask or to look 1:44:23.720 --> 1:44:27.040 for that return policy before we purchase from a website 1:44:27.080 --> 1:44:28.200 we are unfamiliar with. 1:44:28.400 --> 1:44:29.800 Thanks for the email Gwendolen. 1:44:30.200 --> 1:44:32.280 Next up, Tony says, just want to let you know 1:44:32.439 --> 1:44:35.280 Samsung is trying to pull a fast one. If you 1:44:35.320 --> 1:44:37.920 go to their website and search twenty twenty five, you'll 1:44:37.920 --> 1:44:41.720 see that their AI is free only until the end 1:44:41.800 --> 1:44:44.320 of twenty twenty five, but when you click on the 1:44:44.360 --> 1:44:47.240 actual S twenty four by page, it is not there. 1:44:47.720 --> 1:44:49.000 I just want to mention this to you. 1:44:49.160 --> 1:44:53.080 I heard only one tech YouTuber talking about this. I 1:44:53.120 --> 1:44:56.679 hope this cautions anyone looking to buy the S twenty four. 1:44:57.320 --> 1:45:01.599 I hope that Apple doesn't follow suit. Tony, thanks for this. Yeah, 1:45:01.600 --> 1:45:04.000 I did see something about this going around. So what 1:45:04.040 --> 1:45:07.240 you're talking about is the AI functionality on the Galaxy 1:45:07.360 --> 1:45:12.280 S twenty four, which Samsung has, you know, Live Translate, 1:45:12.439 --> 1:45:15.280 They've got the photo editing features, and I think what 1:45:15.320 --> 1:45:19.880 they're doing is just protecting themselves moving forward, so in 1:45:19.960 --> 1:45:22.080 case they want to end up charging for some of 1:45:22.080 --> 1:45:25.720 this functionality or limiting that functionality as we go down 1:45:25.760 --> 1:45:28.320 the line. But I don't think that's the case here 1:45:28.720 --> 1:45:31.920 because we just recently saw a rollout of a lot 1:45:31.920 --> 1:45:35.840 of these features on the S twenty three, and so 1:45:36.520 --> 1:45:39.280 you know, users of the older Samsung phones are now 1:45:39.320 --> 1:45:43.679 getting these great AI features for free. We're seeing Google 1:45:43.720 --> 1:45:46.320 do something similar. They said the Pixel eight wasn't going 1:45:46.360 --> 1:45:49.360 to get some of these AI features, and that's getting 1:45:49.400 --> 1:45:52.479 them now. So I think these companies are in a 1:45:52.600 --> 1:45:56.160 race with these AI features and they're becoming very competitive 1:45:56.200 --> 1:45:59.200 about it. So again, I think that Samsung just wants 1:45:59.240 --> 1:46:01.160 to kind of reserve the right to get rid of 1:46:01.160 --> 1:46:03.800 some of these eventually or change the way they offer them. 1:46:04.280 --> 1:46:07.040 But I don't really see that happening, because they said 1:46:07.080 --> 1:46:09.320 they want to get the AI features in the hands 1:46:09.320 --> 1:46:12.840 of over one hundred million Samsung users by the end 1:46:12.920 --> 1:46:15.360 of this year, so that's probably part of the plan. 1:46:15.680 --> 1:46:18.960 Thanks for the comment, Tony. Next up, Gary says changing 1:46:19.000 --> 1:46:21.479 my credit card number did not work for me. I 1:46:21.520 --> 1:46:23.960 did that with Bank of America and the bank had 1:46:24.000 --> 1:46:28.880 an unpublished policy of routing charges for subscriptions to the 1:46:28.960 --> 1:46:33.960 new number. I had to dispute it and change banks. Gary, 1:46:34.080 --> 1:46:36.280 this is an interesting one. So we were talking about 1:46:36.280 --> 1:46:39.679 this on the radio show a while back. But yes, 1:46:40.200 --> 1:46:42.600 this is when you have your card number hacked or 1:46:42.720 --> 1:46:46.000 changed and all of a sudden you notice your subscriptions 1:46:46.080 --> 1:46:49.760 continue to charge and I don't know what the back 1:46:49.920 --> 1:46:52.879 end system is, but somehow there's some level of trust 1:46:53.520 --> 1:46:59.400 between these major banks and reoccurring subscription retailers like a 1:46:59.479 --> 1:47:04.280 Disney Plus or an Apple Music or a Spotify. Somehow 1:47:04.720 --> 1:47:08.880 they actually just transfer those numbers over and your subscription. 1:47:08.400 --> 1:47:09.240 Doesn't miss a beat. 1:47:09.280 --> 1:47:13.400 Now that's convenient, but sometimes you want that fresh start, 1:47:13.520 --> 1:47:16.000 and you know, if your number gets compromised or if 1:47:16.000 --> 1:47:18.080 you switch cards, you're like, okay, fine, I won't have 1:47:18.120 --> 1:47:21.640 to deal with all these cancelations and changes. But then 1:47:21.680 --> 1:47:24.240 you realize, so I noticed, if you go inside your 1:47:24.400 --> 1:47:28.040 app on at least on some of them, it will 1:47:28.040 --> 1:47:30.960 give you a list of all of the recurring charges 1:47:31.439 --> 1:47:33.720 that are on your account, And I guess that's kind 1:47:33.720 --> 1:47:35.920 of the basis for what they end up sharing that 1:47:36.040 --> 1:47:39.880 number with. Next up, Christy says hi, I have never 1:47:40.000 --> 1:47:43.280 used rice to dry out any of my devices. Instead, 1:47:43.360 --> 1:47:46.680 I always save those little packets of silica gel that 1:47:46.800 --> 1:47:49.839 come in nearly everything and store them in a large 1:47:49.840 --> 1:47:54.479 sealed Mason jar. Whenever anything gets unexpectedly wet, I dry 1:47:54.520 --> 1:47:57.000 it off and stuff it into that jarro packets, and 1:47:57.080 --> 1:47:59.559 within twenty four hours at most it's dry. 1:48:00.200 --> 1:48:01.880 I've saved earbuds. 1:48:01.320 --> 1:48:03.840 That my husband has dropped in the pool more than once. 1:48:04.320 --> 1:48:07.599 Bonus keep the packets out of the landfill. Thanks Christy. 1:48:08.200 --> 1:48:11.160 Well that is a great idea. Wow, I never thought 1:48:11.160 --> 1:48:14.080 about doing that because we just tossed those little silica 1:48:14.120 --> 1:48:17.400 packets in the trash. Next up, Dan, this is a 1:48:17.400 --> 1:48:20.040 long one. Hi Rich, love the podcast. I've been listening 1:48:20.080 --> 1:48:23.200 since the first episode. Very helpful. I wanted to say 1:48:23.200 --> 1:48:25.080 that I agree with you when you said you kind 1:48:25.120 --> 1:48:28.000 of wish you had gone with an OLED TV. I 1:48:28.040 --> 1:48:30.920 had an eleven year old forty six inch Samsung led 1:48:31.080 --> 1:48:32.040 TV that went great. 1:48:32.040 --> 1:48:35.120 For Christmas, I bought a fifty five inch High Sense 1:48:35.240 --> 1:48:37.440 U eight K. I was really unhappy. 1:48:38.000 --> 1:48:41.680 Cable looked horrible in the morning, some channels, the people's 1:48:41.760 --> 1:48:45.400 lips looked purple. No amount of playing with the settings helped. 1:48:45.920 --> 1:48:48.120 I returned it and went with a Sony x nine 1:48:48.120 --> 1:48:51.960 to y L another LED. Things are slightly better, but 1:48:52.000 --> 1:48:55.200 not normal. Streaming looks good, but live TV is bad. 1:48:55.240 --> 1:48:57.760 I've learned my mistake with the High Sense. I was 1:48:57.800 --> 1:49:00.719 putting the brightness too high in trying to make live 1:49:00.840 --> 1:49:04.920 TV better. Keep the brightness way down helps. All right, 1:49:04.960 --> 1:49:07.439 I'm not good with Terminology, but OLED definitely has the 1:49:07.479 --> 1:49:08.040 best color. 1:49:08.640 --> 1:49:09.760 I would agree with that, Dan. 1:49:09.880 --> 1:49:13.320 I think that OLED overall has the best color my TV. 1:49:13.520 --> 1:49:16.040 I ended up going a little bit cheaper at the end, 1:49:16.120 --> 1:49:18.080 I was gonna go O LED. I went with LED 1:49:18.360 --> 1:49:21.680 Micro Led and at first we were really stunned at 1:49:21.680 --> 1:49:24.519 the picture, like it was vastly different than our old TV. 1:49:25.000 --> 1:49:27.000 But then after a couple of weeks we got used 1:49:27.000 --> 1:49:28.920 to it and now I've really grown to love. 1:49:28.760 --> 1:49:29.280 My new TV. 1:49:29.840 --> 1:49:32.240 And that says I teach at the high school level, 1:49:32.240 --> 1:49:35.120 and kids bully for everything, not just iPhones. 1:49:35.200 --> 1:49:37.639 All the anti bullying rhetoric does nothing. 1:49:37.680 --> 1:49:40.640 It's just so difficult to be around them as everything 1:49:40.720 --> 1:49:43.000 is driven by their social media and what others think 1:49:43.000 --> 1:49:43.280 of them. 1:49:43.320 --> 1:49:45.080 They are so addicted to their phones. 1:49:45.360 --> 1:49:48.000 That is all they think about constantly, and they cannot 1:49:48.040 --> 1:49:50.040 stop a net And I. 1:49:50.000 --> 1:49:51.120 One hundred percent believe this. 1:49:51.280 --> 1:49:53.760 I think that the phones are the most amazing thing 1:49:53.840 --> 1:49:56.639 ever invented, but at the same time, they are really 1:49:57.280 --> 1:50:00.519 not very good in a lot of situations. Kids are 1:50:00.640 --> 1:50:03.599 very much addicted to these things, so are adults. And 1:50:03.720 --> 1:50:07.160 you know, the tech companies and the social media companies, 1:50:07.479 --> 1:50:09.280 you know, it's in their best benefit to have us 1:50:09.320 --> 1:50:12.040 stare at these things as much as humanly possible. And 1:50:12.080 --> 1:50:14.680 then you add in all the challenges on TikTok and 1:50:14.680 --> 1:50:18.360 stuff like that, and I agree. I think you're referring 1:50:18.360 --> 1:50:22.479 to the green versus blue bubble situation. But yeah, it's bad, 1:50:22.600 --> 1:50:24.679 and I don't know where we're going to go from here, 1:50:25.000 --> 1:50:28.600 Steven says, Hi, Rich, enjoy your show KFI on Saturdays. 1:50:28.600 --> 1:50:31.200 I'm a seventy three year old San Diego retired non 1:50:31.280 --> 1:50:33.920 techie but learning from you every time I listen. I 1:50:33.920 --> 1:50:36.920 will probably never afford to buy a new EV. I 1:50:36.920 --> 1:50:39.560 would especially worry about buying a used DV because of 1:50:39.600 --> 1:50:41.920 the concern of the expensive battery dying on me. 1:50:42.000 --> 1:50:42.840 That would be my luck. 1:50:43.240 --> 1:50:45.479 I would like you to consider having an EV car 1:50:45.640 --> 1:50:48.320 battery expert on your show explaining the pros and cons 1:50:48.320 --> 1:50:51.679 of buying a used EV, especially that. 1:50:51.720 --> 1:50:54.160 Used evs for sale will be increasing forward. 1:50:54.240 --> 1:50:56.200 As it stands now, the only car I would consider 1:50:56.240 --> 1:50:57.719 if I were in the market for a new car 1:50:57.920 --> 1:51:01.360 and I could afford it, would be a hybrids Steven, Steven, 1:51:01.360 --> 1:51:03.360 that's a great idea, because yes, we are going to 1:51:03.400 --> 1:51:05.839 start to see a lot of evs on the market 1:51:05.880 --> 1:51:08.719 that are used, and what is the deal with the battery. 1:51:08.760 --> 1:51:10.719 I'm not sure now I will tell you with mine. 1:51:10.920 --> 1:51:13.200 When I first got it, I was very concerned about 1:51:13.200 --> 1:51:15.599 the battery, and I actually purchased my car to not lease, 1:51:16.520 --> 1:51:19.040 so I was very concerned about the longevity of the battery. 1:51:19.280 --> 1:51:21.000 And now, of course I got lazy and I'm just 1:51:21.080 --> 1:51:23.599 charging it whenever I feel like it, with no real plan. 1:51:24.000 --> 1:51:26.479 So I'm not sure what the effect is on my battery. 1:51:26.840 --> 1:51:29.960 I have noticed that it has gone down in mileage 1:51:30.000 --> 1:51:32.600 over the years, but I kind of feel like, you 1:51:32.640 --> 1:51:34.519 know what, I guess the next person is gonna have 1:51:34.560 --> 1:51:37.080 to deal with that, or hopefully one day I can 1:51:37.080 --> 1:51:38.760 give this car to my kid and he'll just have 1:51:38.840 --> 1:51:41.080 like a range of five miles on it. Well, if 1:51:41.080 --> 1:51:42.800 you can believe it, that's gonna do it. For this 1:51:42.960 --> 1:51:45.240 episode of the show. You can find links to everything 1:51:45.240 --> 1:51:47.160 I mentioned on my website. Just go to rich on 1:51:47.360 --> 1:51:50.839 tech dot tv. You can find me on social media. 1:51:50.960 --> 1:51:53.720 I am at rich on Tech. Thank you so much 1:51:53.760 --> 1:51:55.760 for listening. There are so many ways you can spend 1:51:55.760 --> 1:51:56.160 your time. 1:51:56.320 --> 1:51:58.519 I do appreciate you spending it right here with me. 1:51:58.960 --> 1:52:01.880 Thanks to everyone who makes this show possible. My name 1:52:01.960 --> 1:52:04.360 is rich DeMuro. I will talk to rail sick