1 00:00:00,280 --> 00:00:03,600 Speaker 1: Hope you're having a fantastic day. The website for the 2 00:00:03,640 --> 00:00:07,840 Speaker 1: show rich on Tech dot TV. You can follow me 3 00:00:07,920 --> 00:00:11,480 Speaker 1: on social media. I am at rich on tech. So 4 00:00:11,560 --> 00:00:13,600 Speaker 1: I figured I would tell you some of the useful 5 00:00:13,600 --> 00:00:16,599 Speaker 1: websites that I have bookmarked. You know, I'm always on 6 00:00:16,640 --> 00:00:20,520 Speaker 1: the lookout for unique, interesting, useful websites that are also helpful, 7 00:00:20,920 --> 00:00:22,920 Speaker 1: and so these are a few that I've bookmarked over 8 00:00:22,920 --> 00:00:24,959 Speaker 1: the years that I think will help you out. I 9 00:00:25,000 --> 00:00:26,639 Speaker 1: know it's going to be a lot of information, but 10 00:00:26,640 --> 00:00:28,440 Speaker 1: I'm gonna link it up on the website rich on 11 00:00:28,520 --> 00:00:30,640 Speaker 1: tech dot TV. So you don't have to write down 12 00:00:30,680 --> 00:00:32,880 Speaker 1: these web addresses. All you have to do is listen 13 00:00:32,920 --> 00:00:34,920 Speaker 1: to what they can do. You can go get the 14 00:00:34,960 --> 00:00:38,000 Speaker 1: list and then you can bookmark these for yourself. So 15 00:00:38,080 --> 00:00:42,800 Speaker 1: the first one is Google dot com slash search slash images. 16 00:00:43,440 --> 00:00:45,600 Speaker 1: So you know that you can use Google to search 17 00:00:45,640 --> 00:00:48,360 Speaker 1: for images reverse search images, but did you know you 18 00:00:48,400 --> 00:00:52,320 Speaker 1: can use Google to create images? So yes, this is 19 00:00:52,360 --> 00:00:56,560 Speaker 1: an AI image generator and it's very simple. All you 20 00:00:56,640 --> 00:00:58,360 Speaker 1: have to do is go to the website. It says 21 00:00:58,480 --> 00:01:02,880 Speaker 1: make something new. Type something in like a let's see 22 00:01:03,040 --> 00:01:08,640 Speaker 1: giant delicious ice cream cone, and I just generated that 23 00:01:08,760 --> 00:01:12,120 Speaker 1: and it looks pretty incredible. You can use these pictures 24 00:01:12,200 --> 00:01:16,440 Speaker 1: as you like, and they give you four to choose 25 00:01:16,480 --> 00:01:20,479 Speaker 1: from and usually Google is pretty good. Next up, ten 26 00:01:20,800 --> 00:01:24,720 Speaker 1: minutemail dot com. So have you ever signed up for 27 00:01:24,840 --> 00:01:27,480 Speaker 1: something but you have to give your email address and 28 00:01:27,520 --> 00:01:30,000 Speaker 1: you don't really feel like using your real email address 29 00:01:30,040 --> 00:01:33,200 Speaker 1: because you know you're gonna get spammed. Well, this website 30 00:01:33,280 --> 00:01:36,200 Speaker 1: gives you a disposable email address. As soon as you 31 00:01:36,240 --> 00:01:38,920 Speaker 1: load up the website, it gives you an email address, 32 00:01:38,959 --> 00:01:41,720 Speaker 1: and it's a whole bunch of gobbledygook, but you don't care. 33 00:01:41,840 --> 00:01:43,960 Speaker 1: You're gonna copy, you're gonna paste it, you're gonna put 34 00:01:43,959 --> 00:01:46,280 Speaker 1: it into that other website. And it gives you a 35 00:01:46,360 --> 00:01:50,400 Speaker 1: countdown of ten minutes to use that email. And if 36 00:01:50,440 --> 00:01:52,200 Speaker 1: you need some more time, there's a big button that 37 00:01:52,240 --> 00:01:54,760 Speaker 1: says get ten more minutes, and it will reset the 38 00:01:54,800 --> 00:01:57,720 Speaker 1: clock to ten minutes again. Now, how do you check 39 00:01:57,760 --> 00:02:00,160 Speaker 1: this email because you're not logging in, Well, there's there's 40 00:02:00,160 --> 00:02:03,760 Speaker 1: a big giant inbox zero right at the top, and 41 00:02:03,800 --> 00:02:07,040 Speaker 1: when that changes, you will scroll down the website and 42 00:02:07,080 --> 00:02:08,400 Speaker 1: you can see the email. 43 00:02:08,120 --> 00:02:08,560 Speaker 2: That you got. 44 00:02:08,560 --> 00:02:11,200 Speaker 1: So maybe you just wanted to get a printable PDF 45 00:02:11,240 --> 00:02:13,560 Speaker 1: for some sort of confirmation. You can do that with 46 00:02:13,639 --> 00:02:17,520 Speaker 1: this website again, it is called ten minute Mail. Now, 47 00:02:17,560 --> 00:02:19,480 Speaker 1: this is a new one that I've recently stumbled upon 48 00:02:19,520 --> 00:02:22,280 Speaker 1: through one of the newsletters that I follow, Agenda hero 49 00:02:22,680 --> 00:02:25,760 Speaker 1: dot com slash Magic. I don't know about you, but 50 00:02:25,840 --> 00:02:28,920 Speaker 1: people send me calendar invites all the time. It's like 51 00:02:28,960 --> 00:02:32,079 Speaker 1: an email with a whole bunch of information about where 52 00:02:32,120 --> 00:02:34,960 Speaker 1: I need to be where at a specific time, at 53 00:02:34,960 --> 00:02:39,720 Speaker 1: a specific place, and sometimes that information is in an image. Well, 54 00:02:39,800 --> 00:02:43,520 Speaker 1: with this magic by Agenda Hero, you just either paste 55 00:02:43,520 --> 00:02:46,560 Speaker 1: in all the text or the image and it will 56 00:02:46,600 --> 00:02:49,280 Speaker 1: take all that information and parse out what you need 57 00:02:49,320 --> 00:02:51,720 Speaker 1: to do. So it will make a title, it will 58 00:02:51,720 --> 00:02:55,400 Speaker 1: make a date and time automatically the location, and it 59 00:02:55,400 --> 00:02:58,200 Speaker 1: will make a description. And then in one more click 60 00:02:58,280 --> 00:03:00,520 Speaker 1: you can have this email to yourself or you can 61 00:03:00,560 --> 00:03:03,440 Speaker 1: add it to your calendar of your choice. Again, this 62 00:03:03,520 --> 00:03:07,760 Speaker 1: is Agenda hero dot com slash Magic. Next up, this 63 00:03:07,840 --> 00:03:11,760 Speaker 1: is a travel website awards versus cash calculator. So if 64 00:03:11,760 --> 00:03:13,520 Speaker 1: you've listened to me for a while, you know that 65 00:03:13,560 --> 00:03:16,320 Speaker 1: I'm not a huge proponent of racking up miles. 66 00:03:16,400 --> 00:03:17,600 Speaker 2: Of course, I love miles. 67 00:03:17,600 --> 00:03:20,720 Speaker 1: I love getting free upgrades, but I don't actively try 68 00:03:20,760 --> 00:03:23,960 Speaker 1: to get miles or a crew miles because it's just 69 00:03:24,000 --> 00:03:25,720 Speaker 1: a lot of I used to do that back in 70 00:03:25,760 --> 00:03:27,919 Speaker 1: the day and I just can't be bothered anymore. So, Yes, 71 00:03:27,960 --> 00:03:29,480 Speaker 1: I love when I have miles. I love when I 72 00:03:29,520 --> 00:03:31,680 Speaker 1: can use them, but I'm not sitting there trying to 73 00:03:31,680 --> 00:03:35,160 Speaker 1: put my two dollars Starbucks on a credit card to 74 00:03:35,160 --> 00:03:37,720 Speaker 1: get the points. But with that said, I do have 75 00:03:37,760 --> 00:03:39,600 Speaker 1: a couple of points programs that I'm a part of, 76 00:03:39,920 --> 00:03:42,400 Speaker 1: and I'm always wondering, like, is it better to use 77 00:03:42,480 --> 00:03:44,800 Speaker 1: my Southwest points or to pay for the flight? 78 00:03:45,280 --> 00:03:48,760 Speaker 2: And so this awards versus Cash calculator lets. 79 00:03:48,480 --> 00:03:49,360 Speaker 3: You do just that. 80 00:03:49,760 --> 00:03:53,760 Speaker 1: So you put in the loyalty program the cost in 81 00:03:53,880 --> 00:03:56,440 Speaker 1: points and any fees they might charge you, and then 82 00:03:56,440 --> 00:03:59,160 Speaker 1: you put the cost in cash and you hit the 83 00:03:59,200 --> 00:04:02,400 Speaker 1: calculate button and it will tell you, Hey, you're better 84 00:04:02,440 --> 00:04:05,200 Speaker 1: off paying cash for this, or this is a great value, 85 00:04:05,280 --> 00:04:07,760 Speaker 1: You're better off using miles. It works with airlines, it 86 00:04:07,800 --> 00:04:10,480 Speaker 1: works with hotels. And this is from the points guy 87 00:04:10,680 --> 00:04:14,839 Speaker 1: dot com. Again, it's the pointsky dot com slash calculator. 88 00:04:15,280 --> 00:04:17,479 Speaker 2: Okay, this is a photo tool. 89 00:04:17,640 --> 00:04:23,480 Speaker 1: It's called bgraser dot com. Bgraser dot com. And what's 90 00:04:23,520 --> 00:04:25,880 Speaker 1: handy about this is that it lets you remove the 91 00:04:26,000 --> 00:04:29,120 Speaker 1: background from a picture in just one click. It is 92 00:04:29,160 --> 00:04:32,359 Speaker 1: super fast. It is really good, and it is free. 93 00:04:32,640 --> 00:04:34,599 Speaker 1: So just drag and drop a picture on there. I 94 00:04:34,760 --> 00:04:37,599 Speaker 1: just did it as we're speaking, and you tap start. 95 00:04:37,640 --> 00:04:39,760 Speaker 1: You can even do a couple of pictures all at once, 96 00:04:40,320 --> 00:04:43,560 Speaker 1: and it does a great job. I'm so impressed. It 97 00:04:43,640 --> 00:04:48,440 Speaker 1: literally got me perfectly. It got the outline of my body. 98 00:04:48,480 --> 00:04:48,800 Speaker 4: Look at that. 99 00:04:48,800 --> 00:04:51,000 Speaker 1: I'm gonna check this out. Oh, it did such a 100 00:04:51,000 --> 00:04:53,480 Speaker 1: good job. It's so impressive. And then you can save 101 00:04:53,520 --> 00:04:56,080 Speaker 1: that picture and put a different background on it, use 102 00:04:56,080 --> 00:04:58,359 Speaker 1: a different tool or whatever you want to do. But 103 00:04:58,480 --> 00:05:01,960 Speaker 1: it's just kind of a very easy way, uh, to 104 00:05:02,040 --> 00:05:04,840 Speaker 1: recreate the background. Maybe you're selling something on eBay, maybe 105 00:05:04,839 --> 00:05:06,760 Speaker 1: you just want to, you know, show something without a 106 00:05:06,800 --> 00:05:07,880 Speaker 1: distracting background. 107 00:05:08,200 --> 00:05:11,239 Speaker 2: Again the website bg Eraser dot com. 108 00:05:11,680 --> 00:05:13,320 Speaker 1: Next up, and I know I'm giving you a lot 109 00:05:13,320 --> 00:05:15,480 Speaker 1: of these, but again I'll link them all on the website. 110 00:05:15,560 --> 00:05:16,760 Speaker 2: Rich on tech dot tv. 111 00:05:17,240 --> 00:05:21,120 Speaker 1: Next up is a website that's called cleantext dot org. 112 00:05:21,560 --> 00:05:23,719 Speaker 1: So how many times have you gotten a bunch of 113 00:05:23,800 --> 00:05:25,880 Speaker 1: text that is just gobbledygook. 114 00:05:25,920 --> 00:05:28,200 Speaker 2: It's got a whole bunch of arrows in it, or. 115 00:05:28,240 --> 00:05:30,960 Speaker 1: Spaces in it, or lines in it, or something that's 116 00:05:31,040 --> 00:05:33,359 Speaker 1: just messing it all up. So all you have to 117 00:05:33,360 --> 00:05:36,520 Speaker 1: do is take it, copy it into this website cleantext 118 00:05:36,520 --> 00:05:39,400 Speaker 1: dot org, and then it's one click. It says pretty 119 00:05:39,440 --> 00:05:41,360 Speaker 1: it up, and it will figure out what it needs 120 00:05:41,360 --> 00:05:43,560 Speaker 1: to do. It will get rid of the extra spaces, 121 00:05:43,560 --> 00:05:45,800 Speaker 1: get rid of the extra characters, and it will give 122 00:05:45,800 --> 00:05:47,680 Speaker 1: you the output. You can copy and paste that to 123 00:05:47,760 --> 00:05:49,680 Speaker 1: where you need it. It's just one of those things 124 00:05:49,720 --> 00:05:51,720 Speaker 1: that you know, every once in a while it really 125 00:05:51,720 --> 00:05:55,640 Speaker 1: comes in handy. Okay, This next website is really handy 126 00:05:55,680 --> 00:05:58,120 Speaker 1: if you belong to a team or a club or 127 00:05:58,160 --> 00:06:00,919 Speaker 1: a group anything where you're trying to get people to 128 00:06:00,960 --> 00:06:04,359 Speaker 1: bring something to like a potlock. Instead of texting a 129 00:06:04,360 --> 00:06:06,120 Speaker 1: million different things and saying, oh, no, I got that, 130 00:06:06,200 --> 00:06:08,800 Speaker 1: I got that, or starting a spreadsheet. The website is 131 00:06:08,839 --> 00:06:13,200 Speaker 1: called who Brings dot com and all this does is 132 00:06:13,279 --> 00:06:16,880 Speaker 1: help you create simple group packing lists for your next gathering. 133 00:06:17,320 --> 00:06:19,760 Speaker 1: So you type in what you want, you know the 134 00:06:19,839 --> 00:06:22,000 Speaker 1: name of the group, and you type in the stuff 135 00:06:22,040 --> 00:06:24,520 Speaker 1: that you want, and then you send that link to people, 136 00:06:25,000 --> 00:06:27,760 Speaker 1: and there's no sign in, there's no registration. It is 137 00:06:27,839 --> 00:06:31,440 Speaker 1: free and it even has AI suggestions. Now that's something 138 00:06:31,480 --> 00:06:34,360 Speaker 1: new they added last time. So let's say you're creating, 139 00:06:34,440 --> 00:06:38,600 Speaker 1: you know, a picnic party or a potluck for you know, 140 00:06:38,839 --> 00:06:39,840 Speaker 1: and you want to have a theme. 141 00:06:39,920 --> 00:06:41,400 Speaker 2: Even you can make. 142 00:06:41,240 --> 00:06:43,520 Speaker 1: The list and have people say what they're gonna bring, 143 00:06:43,720 --> 00:06:46,680 Speaker 1: and you can even do different quantities up down, thumbs 144 00:06:46,720 --> 00:06:47,640 Speaker 1: it up, thumbs it. 145 00:06:47,560 --> 00:06:48,839 Speaker 2: Down, whatever you want. 146 00:06:48,880 --> 00:06:51,479 Speaker 1: It's just super simple and it's just so everyone's on 147 00:06:51,600 --> 00:06:54,760 Speaker 1: the same page, nice and easy. Again, that is called 148 00:06:55,040 --> 00:06:59,400 Speaker 1: who Brings dot Com. Now, this next website has been 149 00:06:59,440 --> 00:07:03,240 Speaker 1: around for it is super handy. It is called just 150 00:07:03,520 --> 00:07:07,160 Speaker 1: Delete Me, and it's a directory of direct links to 151 00:07:07,279 --> 00:07:11,680 Speaker 1: delete your account from different services. So the popular ones 152 00:07:11,720 --> 00:07:16,280 Speaker 1: are available in one click. That's Amazon, that's Facebook, that's Instagram, 153 00:07:16,400 --> 00:07:18,880 Speaker 1: Go Daddy, Google, LinkedIn Netflix. 154 00:07:19,240 --> 00:07:21,440 Speaker 2: And what I like about this website. 155 00:07:21,000 --> 00:07:22,640 Speaker 1: Is that not only does it give you the direct 156 00:07:22,720 --> 00:07:25,520 Speaker 1: link to how to delete these, it gives you information 157 00:07:25,640 --> 00:07:27,200 Speaker 1: on how to delete them, including. 158 00:07:26,880 --> 00:07:27,640 Speaker 3: Step by step. 159 00:07:27,920 --> 00:07:30,679 Speaker 1: It also tells you how easy it is to delete 160 00:07:30,720 --> 00:07:33,720 Speaker 1: a website. So, for instance, a log into a website 161 00:07:33,920 --> 00:07:42,000 Speaker 1: for instance Amazon Easy, Instagram, easy, LinkedIn, Medium, Netflix, hard. 162 00:07:40,920 --> 00:07:42,080 Speaker 2: Skype, impossible. 163 00:07:42,440 --> 00:07:46,280 Speaker 1: So it's a really fun website. It's just delete me 164 00:07:46,520 --> 00:07:49,880 Speaker 1: dot xyz. I feel like this website has gone through 165 00:07:49,920 --> 00:07:52,400 Speaker 1: a couple of owners over the years. It's just a 166 00:07:52,480 --> 00:07:54,720 Speaker 1: nice resource on how to delete a log in for 167 00:07:54,760 --> 00:07:56,720 Speaker 1: a website when maybe you don't feel like looking up 168 00:07:56,760 --> 00:07:58,960 Speaker 1: the directions or you might get some ideas on things 169 00:07:58,960 --> 00:08:01,640 Speaker 1: to get rid of. This is a website that I 170 00:08:01,720 --> 00:08:05,080 Speaker 1: also use on almost a weekly or daily basis. It 171 00:08:05,160 --> 00:08:08,600 Speaker 1: is a way to redact information from a photo. This 172 00:08:08,640 --> 00:08:13,200 Speaker 1: website is super safe, super private. It all happens inside 173 00:08:13,240 --> 00:08:15,880 Speaker 1: the browser, so it is browser based. You go to 174 00:08:16,040 --> 00:08:20,120 Speaker 1: redact dot photo and you drag and drop a picture 175 00:08:20,280 --> 00:08:22,440 Speaker 1: or a screenshot whatever you want in there, and then 176 00:08:22,480 --> 00:08:24,600 Speaker 1: all you have to do is kind of hover your 177 00:08:24,640 --> 00:08:27,520 Speaker 1: mouse over the area that you want to redact. 178 00:08:27,760 --> 00:08:30,600 Speaker 2: I found that is it is the simplest. 179 00:08:30,040 --> 00:08:33,640 Speaker 1: Way to redact information in the browser and know that 180 00:08:33,679 --> 00:08:36,880 Speaker 1: it's actually gone so that you can share that photo 181 00:08:37,000 --> 00:08:39,120 Speaker 1: safely on social media. So let's say you take a 182 00:08:39,120 --> 00:08:42,640 Speaker 1: picture of a screenshot of your Amazon receipt or something 183 00:08:42,720 --> 00:08:45,199 Speaker 1: like that, and you want to share something about it, 184 00:08:45,400 --> 00:08:47,600 Speaker 1: but you don't want your home address on there so 185 00:08:47,800 --> 00:08:51,000 Speaker 1: you can easily use this website. It is redact dot photo. 186 00:08:51,360 --> 00:08:54,560 Speaker 1: It works really well, it happens quickly, and it's great. 187 00:08:54,720 --> 00:08:55,680 Speaker 3: All right. The website you. 188 00:08:55,679 --> 00:08:57,800 Speaker 1: Need to know for all of the links to these 189 00:08:57,840 --> 00:08:58,880 Speaker 1: handy websites I. 190 00:08:58,920 --> 00:09:02,560 Speaker 3: Just gave you is rich on tech dot TV. 191 00:09:03,080 --> 00:09:04,080 Speaker 2: My name is Rich dmiro. 192 00:09:04,360 --> 00:09:05,880 Speaker 3: You are listening to Rich on Tech. 193 00:09:05,920 --> 00:09:08,640 Speaker 1: We'll have some of your questions coming up right after this. 194 00:09:12,320 --> 00:09:15,480 Speaker 1: Welcome back to Rich on Tech. Rich DeMuro here hanging 195 00:09:15,480 --> 00:09:19,000 Speaker 1: out with you, talking technology. The website for the show 196 00:09:19,360 --> 00:09:21,559 Speaker 1: rich on tech dot TV. 197 00:09:22,120 --> 00:09:26,280 Speaker 2: Let's go to Thurman in Winchester, Massachusetts. You're on with Rich. 198 00:09:26,760 --> 00:09:30,240 Speaker 5: Yes, I guess good morning for you. For me, I 199 00:09:30,280 --> 00:09:34,200 Speaker 5: was thinking about, especially from Verismon where I've had some 200 00:09:35,000 --> 00:09:38,240 Speaker 5: signal drops the last few months. 201 00:09:37,800 --> 00:09:38,960 Speaker 6: To subby. 202 00:09:39,240 --> 00:09:40,920 Speaker 5: I first I thought, I go AT and T, just 203 00:09:40,960 --> 00:09:44,120 Speaker 5: try out that network, But then I understand there are 204 00:09:44,200 --> 00:09:48,040 Speaker 5: things like pure Talk that use the AT and T network, 205 00:09:48,679 --> 00:09:53,680 Speaker 5: and they've now added foreign coverage, so that's good. So 206 00:09:53,720 --> 00:09:56,719 Speaker 5: I'm I'm tempted to make the punge, but I just 207 00:09:56,760 --> 00:10:00,360 Speaker 5: wondering if you've had an opinions on these discount woild 208 00:10:00,400 --> 00:10:04,400 Speaker 5: wireless carriers that are piggyback on the main network. 209 00:10:04,840 --> 00:10:07,080 Speaker 1: Great question, and I will tell you this off the bat. 210 00:10:07,160 --> 00:10:10,120 Speaker 1: I trust one of these mv and o's to my mom, 211 00:10:10,160 --> 00:10:13,000 Speaker 1: So if it's good enough for her, believe me, I 212 00:10:13,040 --> 00:10:16,360 Speaker 1: think they are good enough for everyone. Now Here is 213 00:10:16,600 --> 00:10:20,400 Speaker 1: the main difference. Okay, So with the main carriers like 214 00:10:20,400 --> 00:10:23,480 Speaker 1: a Verizon, an AT and T or a T Mobile, 215 00:10:24,000 --> 00:10:26,840 Speaker 1: they want you on one of their fancy unlimited plans, 216 00:10:26,840 --> 00:10:30,240 Speaker 1: which includes a lot of stuff. It includes Netflix, it 217 00:10:30,280 --> 00:10:34,240 Speaker 1: includes mobile hotspot, it includes some sort of foreign roaming. 218 00:10:35,559 --> 00:10:39,120 Speaker 1: So it's all about getting you on that big unlimited plan. 219 00:10:39,400 --> 00:10:41,560 Speaker 1: And also they have a lot of discounts with phones, 220 00:10:41,600 --> 00:10:44,360 Speaker 1: and people get their phone through the carrier. I feel 221 00:10:44,400 --> 00:10:46,720 Speaker 1: like the mv and o's are kind of a play 222 00:10:46,840 --> 00:10:49,200 Speaker 1: on your budget, so you can get more for your 223 00:10:49,240 --> 00:10:52,120 Speaker 1: money if you're bringing especially if you're bringing your own 224 00:10:52,240 --> 00:10:54,199 Speaker 1: phone to the table. And a lot of these mv 225 00:10:54,280 --> 00:10:57,360 Speaker 1: and o's have their own phone deals as well. Now, 226 00:10:57,360 --> 00:11:01,720 Speaker 1: what's an mv and O Mobile virtual network operator. There's 227 00:11:01,760 --> 00:11:04,640 Speaker 1: only three networks in the US. That's AT and T, 228 00:11:04,840 --> 00:11:07,480 Speaker 1: T Mobile, and Verizon. All of these other companies that 229 00:11:07,520 --> 00:11:11,400 Speaker 1: you hear advertised are running on their networks now the 230 00:11:11,559 --> 00:11:15,679 Speaker 1: downsides of something like an mv and O is really 231 00:11:15,880 --> 00:11:18,160 Speaker 1: you have to check out the plan to see what 232 00:11:18,240 --> 00:11:21,440 Speaker 1: you get and what you don't get. So there are 233 00:11:21,679 --> 00:11:25,880 Speaker 1: some people that believe that AT and T or Verizon 234 00:11:25,960 --> 00:11:30,679 Speaker 1: or T Mobile will prioritize their highest paying customers first 235 00:11:30,880 --> 00:11:33,840 Speaker 1: and then so if you're in a really congested area, 236 00:11:34,320 --> 00:11:37,040 Speaker 1: you may not get the top speed or the top 237 00:11:37,200 --> 00:11:39,960 Speaker 1: service in that area. Now, I will tell you I 238 00:11:40,040 --> 00:11:43,520 Speaker 1: have a test line for Mint Mobile, and I find 239 00:11:43,559 --> 00:11:46,920 Speaker 1: that it is excellent. It really really works very nicely. 240 00:11:47,559 --> 00:11:49,880 Speaker 1: And I've tested many other mv and o's over the 241 00:11:49,960 --> 00:11:53,080 Speaker 1: years and they're really good as long as you know 242 00:11:53,160 --> 00:11:56,120 Speaker 1: what you're getting. Some of them have limited minutes, some 243 00:11:56,160 --> 00:11:58,920 Speaker 1: of them have limited data, some of them may not 244 00:11:59,080 --> 00:12:02,240 Speaker 1: have you know, all little perks of those unlimited plans. 245 00:12:02,559 --> 00:12:04,640 Speaker 1: But if you know what you're getting for that price, 246 00:12:05,280 --> 00:12:08,360 Speaker 1: it's a really good value. So Thurman, I have no 247 00:12:08,520 --> 00:12:12,280 Speaker 1: problem recommending that you switch to one of these, and look, 248 00:12:12,600 --> 00:12:14,880 Speaker 1: if you don't like it, you can always switch back. 249 00:12:15,000 --> 00:12:18,240 Speaker 1: Some of these, you know, or almost every single one 250 00:12:18,240 --> 00:12:21,800 Speaker 1: of them is month to month, so you basically pay 251 00:12:21,840 --> 00:12:25,640 Speaker 1: for it. You're kind of paying in advance, and that's it. 252 00:12:25,679 --> 00:12:28,080 Speaker 1: They just billy every month with something like a Mint Mobile. 253 00:12:28,160 --> 00:12:29,960 Speaker 1: Some of them give you a bigger discount if you 254 00:12:30,559 --> 00:12:33,560 Speaker 1: pay for more than one month at a time. But 255 00:12:33,679 --> 00:12:35,600 Speaker 1: it's a new year, a lot of these companies are 256 00:12:35,600 --> 00:12:39,440 Speaker 1: giving deals right now, and so I think you'll be fine. 257 00:12:39,440 --> 00:12:40,840 Speaker 1: And if you want to try an AT and T, 258 00:12:41,400 --> 00:12:45,280 Speaker 1: you can actually go to a website called whistle Out 259 00:12:45,440 --> 00:12:49,800 Speaker 1: whist l E whistle out dot com and they will 260 00:12:49,800 --> 00:12:54,000 Speaker 1: help you compare all of the different sell plans out there. 261 00:12:54,080 --> 00:12:57,880 Speaker 1: The website again whistle out dot com, and you can 262 00:12:58,080 --> 00:12:59,520 Speaker 1: say if you want it to run on the AT 263 00:12:59,640 --> 00:13:02,280 Speaker 1: and T network, or the Verizon network or the T 264 00:13:02,440 --> 00:13:05,080 Speaker 1: Mobile network. A lot of the mv and o's run 265 00:13:05,080 --> 00:13:08,880 Speaker 1: on T Mobile. That's probably the most common one. AT 266 00:13:09,000 --> 00:13:11,120 Speaker 1: and T is probably the second most common, and then 267 00:13:11,280 --> 00:13:13,560 Speaker 1: Verizon is probably the least common. 268 00:13:13,600 --> 00:13:14,400 Speaker 2: For mv and os. 269 00:13:14,480 --> 00:13:16,959 Speaker 1: The main one that they've run is their own, which 270 00:13:17,000 --> 00:13:20,440 Speaker 1: is called Visible, and that's basically and you know when 271 00:13:20,520 --> 00:13:23,960 Speaker 1: Visible first came out, I interviewed the CEO Visible, and 272 00:13:24,000 --> 00:13:25,600 Speaker 1: I couldn't even believe it. I said, how are you 273 00:13:25,679 --> 00:13:29,240 Speaker 1: offering Verizon's network at a fraction of the price. I 274 00:13:29,240 --> 00:13:31,680 Speaker 1: think it was like thirty bucks a month, and the 275 00:13:31,720 --> 00:13:34,040 Speaker 1: big thing was that it was limited in your speed, 276 00:13:34,120 --> 00:13:37,280 Speaker 1: so your speed was download limited to about five megabits 277 00:13:37,320 --> 00:13:39,920 Speaker 1: per second. They've since done away with that, but that 278 00:13:40,000 --> 00:13:41,840 Speaker 1: was kind of like the delineation. If you want the 279 00:13:41,840 --> 00:13:44,800 Speaker 1: fastest Verizon network speed, you got to go with Verizon. 280 00:13:45,000 --> 00:13:46,480 Speaker 1: If you don't really care and you want to save 281 00:13:46,520 --> 00:13:48,360 Speaker 1: a bunch of money and pay thirty dollars a month, 282 00:13:48,600 --> 00:13:51,920 Speaker 1: go with Visible. So great question, Thurman, appreciate the call. 283 00:13:52,360 --> 00:13:55,960 Speaker 1: All right, if you have Spectrum TV, you now get 284 00:13:56,000 --> 00:13:57,680 Speaker 1: Disney Plus for free. 285 00:13:58,080 --> 00:13:58,480 Speaker 2: That's right. 286 00:13:58,520 --> 00:14:01,880 Speaker 1: If you have Spectrum TV, if you're paying Spectrum TV customer, 287 00:14:02,200 --> 00:14:04,120 Speaker 1: you get Disney Plus for free. 288 00:14:04,160 --> 00:14:05,559 Speaker 2: This is traditional TV. 289 00:14:05,679 --> 00:14:08,920 Speaker 1: You have to have the Spectrum TV Select package and 290 00:14:09,080 --> 00:14:10,840 Speaker 1: this is not something that you just have. You know, 291 00:14:10,920 --> 00:14:12,640 Speaker 1: you have to sign up for this. It's something you 292 00:14:12,679 --> 00:14:15,120 Speaker 1: have to activate. But it is a free perk. So 293 00:14:15,200 --> 00:14:18,160 Speaker 1: if you have Spectrum TV Select, you can go to 294 00:14:18,200 --> 00:14:23,320 Speaker 1: this website Spectrum dot com slash Disney Plus and you 295 00:14:23,400 --> 00:14:25,720 Speaker 1: have to log in with your Spectrum account and then 296 00:14:25,720 --> 00:14:29,680 Speaker 1: you can activate a free Disney Plus basic subscription. That 297 00:14:29,880 --> 00:14:32,520 Speaker 1: is the Disney Plus that has ads. I think it's 298 00:14:32,560 --> 00:14:35,800 Speaker 1: about I don't know six to nine dollars a month value, 299 00:14:36,240 --> 00:14:38,480 Speaker 1: and you are going to get ESPN Plus as well 300 00:14:38,520 --> 00:14:41,000 Speaker 1: for free in the next couple of months. So if 301 00:14:41,000 --> 00:14:44,000 Speaker 1: you have Spectrum TV, you're paying for standard you know 302 00:14:44,200 --> 00:14:47,240 Speaker 1: TV that comes in through cable for your house or 303 00:14:47,280 --> 00:14:47,840 Speaker 1: I guess. 304 00:14:47,600 --> 00:14:48,360 Speaker 3: Even through the Internet. 305 00:14:48,360 --> 00:14:51,000 Speaker 1: If you're doing the Zumo box, you now can activate 306 00:14:51,040 --> 00:14:55,080 Speaker 1: a free Disney Plus subscription. You can find more information 307 00:14:55,120 --> 00:14:57,040 Speaker 1: about that on my Instagram. I've got the step by 308 00:14:57,080 --> 00:15:01,160 Speaker 1: step Instagram. I am at Rich on Tech. Just look 309 00:15:01,200 --> 00:15:04,480 Speaker 1: for the Disney ears and you can find out more information. 310 00:15:04,840 --> 00:15:07,200 Speaker 1: Let's go to Eddie in Temple City, California. 311 00:15:07,320 --> 00:15:08,960 Speaker 2: Eddie, you're on with Rich. Welcome to the show. 312 00:15:09,440 --> 00:15:09,760 Speaker 7: Listen. 313 00:15:09,800 --> 00:15:13,760 Speaker 8: I have an iPhone ten, which is the ex YEP, 314 00:15:14,680 --> 00:15:17,680 Speaker 8: and when I go to the setting, it tells me 315 00:15:17,720 --> 00:15:22,080 Speaker 8: that I still have like twenty or thirty gigabytes of Sage, right, Okay, 316 00:15:23,040 --> 00:15:29,080 Speaker 8: but Apple keeps bugging me, sending me messages telling me 317 00:15:29,160 --> 00:15:33,240 Speaker 8: that I'm running out of space. I'm asking me to 318 00:15:33,520 --> 00:15:36,400 Speaker 8: pay a monthly fee, which I refuse because I don't 319 00:15:36,400 --> 00:15:43,600 Speaker 8: want my pictures in the cloud. Okay, So the main 320 00:15:43,680 --> 00:15:46,560 Speaker 8: question is maybe two questions. The first one, if I 321 00:15:46,600 --> 00:15:49,640 Speaker 8: switch to samsum, would they be bothering me with the 322 00:15:49,640 --> 00:15:53,920 Speaker 8: same thing? No, or what can I do with iPhones 323 00:15:54,080 --> 00:15:57,680 Speaker 8: to download my pictures like every I don't know, like 324 00:15:57,720 --> 00:15:59,560 Speaker 8: every month somewhere. 325 00:16:00,040 --> 00:16:01,960 Speaker 1: Yeah, okay, so I mean you could do that if 326 00:16:02,160 --> 00:16:03,920 Speaker 1: I mean the thing I recommend for that is called 327 00:16:03,920 --> 00:16:06,800 Speaker 1: the I expand And at this point you can really 328 00:16:06,880 --> 00:16:08,640 Speaker 1: plug any hard drive into the iPhone. 329 00:16:08,640 --> 00:16:12,080 Speaker 2: But I think the sand disc I that's the letter 330 00:16:12,160 --> 00:16:13,960 Speaker 2: I X P A N D. 331 00:16:14,520 --> 00:16:17,080 Speaker 1: I think they have the best software for downloading your 332 00:16:17,080 --> 00:16:20,040 Speaker 1: photos from the phone. If you're an Amazon Prime member, 333 00:16:20,440 --> 00:16:22,240 Speaker 1: you can sorry you didn't want the cloud. 334 00:16:22,280 --> 00:16:23,240 Speaker 2: So okay, that makes sense. 335 00:16:24,240 --> 00:16:27,560 Speaker 1: But you know, iPhone seems to have this weird thing 336 00:16:27,600 --> 00:16:30,720 Speaker 1: with like the storage situation where people are getting that 337 00:16:30,800 --> 00:16:33,240 Speaker 1: message that you're out of storage, and you know, they 338 00:16:33,280 --> 00:16:36,000 Speaker 1: really just try to push people to getting cloud storage 339 00:16:36,240 --> 00:16:38,360 Speaker 1: because the way the iPhone is set up, you can't 340 00:16:38,400 --> 00:16:41,320 Speaker 1: really access the files that are on your phone, so 341 00:16:41,360 --> 00:16:44,320 Speaker 1: you can't really know like what's going on, where things are, 342 00:16:44,360 --> 00:16:47,440 Speaker 1: what's taking up space, what's not taking up space. But 343 00:16:47,600 --> 00:16:50,360 Speaker 1: the thing I would do before you make any changes, Eddie, 344 00:16:50,840 --> 00:16:53,520 Speaker 1: is go into your settings, go into your Apple ID. 345 00:16:53,720 --> 00:16:57,200 Speaker 1: I'm assuming you have some sort of iCloud on your account. 346 00:16:57,280 --> 00:17:01,040 Speaker 1: Maybe not, but there's this thing called recommended for you, 347 00:17:01,640 --> 00:17:04,159 Speaker 1: and there are a couple of ways to free up 348 00:17:04,200 --> 00:17:06,760 Speaker 1: storage on there, so you can look at that under 349 00:17:06,760 --> 00:17:10,200 Speaker 1: your recommendations. But if you want to see the storage 350 00:17:10,200 --> 00:17:14,200 Speaker 1: that's on your phone, you can go to iPhone Settings 351 00:17:14,320 --> 00:17:17,919 Speaker 1: and then General and then storage. Where is that? I 352 00:17:18,040 --> 00:17:20,040 Speaker 1: just saw it there? Why can't I find it about? 353 00:17:20,880 --> 00:17:22,960 Speaker 1: And then it will tell your storage how much things 354 00:17:23,000 --> 00:17:25,439 Speaker 1: are taken up. But I find the iPhone to be 355 00:17:25,640 --> 00:17:29,000 Speaker 1: really complicated with the storage situation. And believe me, it's 356 00:17:29,080 --> 00:17:31,879 Speaker 1: just like you know, they just they want people to 357 00:17:31,920 --> 00:17:34,640 Speaker 1: go to the cloud because they make it confusing on purposes, 358 00:17:34,680 --> 00:17:37,040 Speaker 1: seems now, I don't know that for a fact. But 359 00:17:37,320 --> 00:17:41,000 Speaker 1: on Android, I feel like it's very much more straightforward. 360 00:17:41,440 --> 00:17:43,240 Speaker 1: You can look at the storage on your phone, you 361 00:17:43,240 --> 00:17:45,080 Speaker 1: can see where things are stored, you can. 362 00:17:44,880 --> 00:17:47,040 Speaker 2: Plug in a drive, you can move things around. 363 00:17:47,720 --> 00:17:52,040 Speaker 1: And you know, Samsung they're in the hardware business mostly 364 00:17:52,480 --> 00:17:54,720 Speaker 1: where if you look at Apple, yes they're in the 365 00:17:54,720 --> 00:17:59,960 Speaker 1: hardware business, but increasingly services and software are a huge 366 00:18:00,040 --> 00:18:01,320 Speaker 1: which part of their. 367 00:18:01,160 --> 00:18:03,560 Speaker 2: Revenue, and so they're looking to get. 368 00:18:03,400 --> 00:18:07,280 Speaker 1: People to upgrade to these You know higher iCloud plans 369 00:18:07,320 --> 00:18:10,520 Speaker 1: and all the other things in Welcome back to rich 370 00:18:10,560 --> 00:18:13,880 Speaker 1: On Tech. Rich DeMuro here talking technology with you at 371 00:18:13,960 --> 00:18:17,680 Speaker 1: triple eight rich one oh one eight eight eight seven 372 00:18:17,800 --> 00:18:21,919 Speaker 1: four to two four one zero one. The website is 373 00:18:22,160 --> 00:18:27,080 Speaker 1: rich on Tech dot TV. Cybersecurity is such a huge 374 00:18:27,240 --> 00:18:31,080 Speaker 1: deal in our lives privacy. If you're online, you know, 375 00:18:31,359 --> 00:18:34,800 Speaker 1: chances are your information is out there and it is 376 00:18:34,840 --> 00:18:39,520 Speaker 1: yours to protect. So let's bring on Lisa Plagamaire, executive 377 00:18:39,600 --> 00:18:43,560 Speaker 1: director at the National Cybersecurity Alliance, to talk about some 378 00:18:43,640 --> 00:18:46,320 Speaker 1: of the ways we can protect our privacy. Lisa, thanks 379 00:18:46,320 --> 00:18:47,040 Speaker 1: for joining. 380 00:18:46,760 --> 00:18:48,640 Speaker 9: Me, Happy to be here. 381 00:18:48,680 --> 00:18:49,120 Speaker 10: Thanks. 382 00:18:49,440 --> 00:18:52,919 Speaker 1: So, explain to me what the National Cybersecurity Alliance is. 383 00:18:54,119 --> 00:18:56,040 Speaker 9: So, we're a nonprofit organization. 384 00:18:56,160 --> 00:18:58,400 Speaker 11: We're actually the founder of the Cybersecurity a wareath month 385 00:18:58,400 --> 00:19:01,959 Speaker 11: every October, and our is around empowering a more secure, 386 00:19:02,080 --> 00:19:05,320 Speaker 11: interconnected world. So what that means is empowering consumers and 387 00:19:05,359 --> 00:19:08,960 Speaker 11: everyday people with the information they need to stay secured, 388 00:19:09,000 --> 00:19:11,240 Speaker 11: to keep their information private when they choose to. 389 00:19:12,240 --> 00:19:14,359 Speaker 9: And so it's stay Safe online dot org. We have 390 00:19:14,440 --> 00:19:15,720 Speaker 9: a lot of very. 391 00:19:15,600 --> 00:19:19,440 Speaker 11: Plain spoken advice. You won't find a lot of techt 392 00:19:19,440 --> 00:19:21,840 Speaker 11: speak or legal ease. On our website, we have all 393 00:19:21,920 --> 00:19:26,200 Speaker 11: kinds of advice for the average average citizen easy to understand. 394 00:19:26,600 --> 00:19:29,400 Speaker 1: So let's first talk about kind of like where we're 395 00:19:29,440 --> 00:19:33,000 Speaker 1: at with cybersecurity, like how much are we at risk 396 00:19:33,040 --> 00:19:35,840 Speaker 1: on a daily basis? Like we always hear about hacking 397 00:19:36,040 --> 00:19:38,000 Speaker 1: and you know these data breaches and all that stuff, 398 00:19:38,040 --> 00:19:40,320 Speaker 1: Like how much is the average consumer kind of what 399 00:19:40,400 --> 00:19:41,119 Speaker 1: are they up against? 400 00:19:42,400 --> 00:19:47,040 Speaker 11: They're up against highly highly sophisticated organized crime in nation 401 00:19:47,200 --> 00:19:50,399 Speaker 11: states like the Big Four, so Russia, China, Iran in 402 00:19:50,440 --> 00:19:51,080 Speaker 11: North Korea. 403 00:19:51,280 --> 00:19:53,360 Speaker 1: What are kind of like the first steps we can 404 00:19:53,400 --> 00:19:55,160 Speaker 1: take to protect our privacy online? 405 00:19:55,440 --> 00:19:57,000 Speaker 9: So there are a couple of things that are really 406 00:19:57,000 --> 00:19:57,520 Speaker 9: really basic. 407 00:19:57,600 --> 00:20:01,119 Speaker 11: There's four main things that everybody can do, and if 408 00:20:01,160 --> 00:20:03,400 Speaker 11: we all did them, they would make a massive debt 409 00:20:03,520 --> 00:20:04,359 Speaker 11: in the problem. 410 00:20:04,680 --> 00:20:06,280 Speaker 9: So the first one is passwords. 411 00:20:06,320 --> 00:20:09,160 Speaker 11: We have some really bad habits about using the same 412 00:20:09,160 --> 00:20:12,040 Speaker 11: password on multiple websites or a similar one. 413 00:20:12,920 --> 00:20:14,200 Speaker 9: Those are really easy to hack. 414 00:20:14,240 --> 00:20:17,679 Speaker 11: They're using software to hack them, password cracking tools. So 415 00:20:18,040 --> 00:20:20,320 Speaker 11: don't use the same password on everything. You probably need 416 00:20:20,359 --> 00:20:23,439 Speaker 11: a password manager to help you to keep it all straight. 417 00:20:23,840 --> 00:20:27,359 Speaker 11: Then multi factor authentication, that's that thing where you go 418 00:20:27,359 --> 00:20:28,919 Speaker 11: to sign on to your bank account. You have to 419 00:20:28,960 --> 00:20:31,720 Speaker 11: have a text or a push notification from authenticator app 420 00:20:31,720 --> 00:20:33,840 Speaker 11: before you can get into your bank account. 421 00:20:34,160 --> 00:20:37,199 Speaker 9: So turn that on on every single account that offers it. 422 00:20:38,359 --> 00:20:41,400 Speaker 11: Keeping things up to date, so when you get that 423 00:20:41,640 --> 00:20:44,800 Speaker 11: remind me later option, do not take that. Make sure 424 00:20:44,840 --> 00:20:49,840 Speaker 11: you run whatever update is trying to run, whether it's hardware, software, 425 00:20:50,000 --> 00:20:53,439 Speaker 11: the firmware and your router operating system on your phone 426 00:20:53,560 --> 00:20:56,520 Speaker 11: or any device. Keep everything up to date, especially your 427 00:20:56,520 --> 00:21:00,760 Speaker 11: anti virus, and then watching out for phishing and social engineering, 428 00:21:01,240 --> 00:21:03,840 Speaker 11: so not every you know, instant message you get is 429 00:21:03,880 --> 00:21:05,480 Speaker 11: going to be from a legitimate person. 430 00:21:05,240 --> 00:21:06,240 Speaker 9: That you really know. 431 00:21:07,040 --> 00:21:10,320 Speaker 11: We've all gotten, you know, phishing emails that are really obvious. 432 00:21:10,400 --> 00:21:13,520 Speaker 9: They're not so obvious anymore. With the help of AI. 433 00:21:13,760 --> 00:21:16,760 Speaker 11: The bad guys are getting a lot better at creating 434 00:21:16,880 --> 00:21:20,560 Speaker 11: phishing emails, texts, phone calls that make it harder and 435 00:21:20,600 --> 00:21:23,440 Speaker 11: harder for us to tell that somebody's trying to trick us. 436 00:21:24,240 --> 00:21:27,520 Speaker 11: And I'll add one more, and that's checking your privacy 437 00:21:27,520 --> 00:21:30,920 Speaker 11: and security settings on your devices and all the apps. 438 00:21:30,640 --> 00:21:31,320 Speaker 3: That you use. 439 00:21:31,800 --> 00:21:35,679 Speaker 11: Those are not usually set to, you know, to have 440 00:21:35,720 --> 00:21:40,439 Speaker 11: a default to be maybe the most private option, so. 441 00:21:40,560 --> 00:21:42,240 Speaker 9: You might not be comfortable when you start doing am 442 00:21:42,400 --> 00:21:43,120 Speaker 9: to those settings. 443 00:21:43,560 --> 00:21:46,639 Speaker 11: You might be sharing stuff that you don't feel comfortable sharing, 444 00:21:46,640 --> 00:21:50,199 Speaker 11: and so maybe dial those things to a level that 445 00:21:50,240 --> 00:21:53,639 Speaker 11: you feel more comfortable with, for example, making your friends 446 00:21:53,680 --> 00:21:55,320 Speaker 11: less private on Facebook. 447 00:21:56,359 --> 00:21:59,240 Speaker 1: Now, when you say that these aren't made private, you 448 00:21:59,280 --> 00:22:02,040 Speaker 1: know they're not the best interest of the consumer generally 449 00:22:02,480 --> 00:22:05,760 Speaker 1: when they're at their de faults. That's probably because these 450 00:22:05,800 --> 00:22:08,240 Speaker 1: companies want to collect as much information on us as 451 00:22:08,240 --> 00:22:10,159 Speaker 1: they can, right so that they can monetize it. 452 00:22:10,880 --> 00:22:11,920 Speaker 9: Yeah, because that their core. 453 00:22:12,000 --> 00:22:16,440 Speaker 11: Most social media companies are essentially advertising vehicles, and so 454 00:22:16,480 --> 00:22:19,480 Speaker 11: the more information they have on us, the more targeted 455 00:22:19,520 --> 00:22:21,399 Speaker 11: those ads can be, the more they can charge for 456 00:22:21,480 --> 00:22:22,320 Speaker 11: that advertising. 457 00:22:22,920 --> 00:22:26,040 Speaker 1: Now, the big, the big kind of flip side to 458 00:22:26,080 --> 00:22:28,360 Speaker 1: all of this I get from many many people when 459 00:22:28,400 --> 00:22:30,160 Speaker 1: I say you got to use good passwords, you got 460 00:22:30,160 --> 00:22:32,560 Speaker 1: to use multi factor, you got to update your software, 461 00:22:32,560 --> 00:22:34,600 Speaker 1: you got to do all this stuff. They say, look rich, 462 00:22:34,640 --> 00:22:36,560 Speaker 1: I got nothing to hide, They got nothing to worry about. 463 00:22:36,600 --> 00:22:38,679 Speaker 2: It's not a big deal, Like who wants to come 464 00:22:38,720 --> 00:22:39,440 Speaker 2: into my you know? 465 00:22:40,160 --> 00:22:42,080 Speaker 3: Uh so I was. 466 00:22:42,160 --> 00:22:43,960 Speaker 1: I got one of my accounts I used to make 467 00:22:44,000 --> 00:22:47,520 Speaker 1: like a Christmas card one year and that like, that 468 00:22:47,560 --> 00:22:49,840 Speaker 1: account was hacked, right, and so the password that I 469 00:22:50,119 --> 00:22:52,320 Speaker 1: used there, and my address and my phone number and 470 00:22:52,440 --> 00:22:55,240 Speaker 1: my everything is just out there on the web because 471 00:22:55,520 --> 00:22:57,560 Speaker 1: they were hacked. And so that's kind of like the 472 00:22:57,880 --> 00:23:00,400 Speaker 1: thing that I don't think people realize is that when 473 00:23:00,440 --> 00:23:03,159 Speaker 1: you share this information with one company, it can be 474 00:23:03,200 --> 00:23:06,360 Speaker 1: out there in a multitude of ways if that company 475 00:23:06,520 --> 00:23:08,680 Speaker 1: is packed right. 476 00:23:08,840 --> 00:23:11,439 Speaker 11: And a lot of these criminal organizations are creating massive 477 00:23:11,480 --> 00:23:14,720 Speaker 11: databases that where they they're trading in your data, just 478 00:23:14,800 --> 00:23:18,840 Speaker 11: like you know the data companies and the legitimate ones 479 00:23:18,840 --> 00:23:22,920 Speaker 11: in the business world. They're building these massive data warehouses 480 00:23:22,960 --> 00:23:25,280 Speaker 11: with a lot of information. So if your password has 481 00:23:25,280 --> 00:23:28,080 Speaker 11: already been compromised, you might think, well, I don't have 482 00:23:28,119 --> 00:23:30,600 Speaker 11: anything in that specific account that had the breach. 483 00:23:30,640 --> 00:23:32,480 Speaker 9: I don't have anything in their value, Like you said, 484 00:23:32,480 --> 00:23:33,120 Speaker 9: who cares. 485 00:23:33,480 --> 00:23:35,520 Speaker 11: The problem is they're going to take that password and 486 00:23:35,640 --> 00:23:38,040 Speaker 11: versions of it, you know, click it a little bit. 487 00:23:38,760 --> 00:23:41,160 Speaker 11: Using software. They can do this at scale really quickly, 488 00:23:41,200 --> 00:23:43,520 Speaker 11: and they're going to try that on every other account 489 00:23:43,520 --> 00:23:48,359 Speaker 11: out there, and they can do it in minutes using technology. 490 00:23:47,760 --> 00:23:48,119 Speaker 9: To do it. 491 00:23:48,119 --> 00:23:51,040 Speaker 11: Because these are businesses and time is money for them, 492 00:23:51,640 --> 00:23:54,080 Speaker 11: so they're going to use technology to their advantage, and 493 00:23:54,119 --> 00:23:56,680 Speaker 11: that's why it's so important not to use the same 494 00:23:56,720 --> 00:24:01,119 Speaker 11: password or similar password on multiple accounts and to use MFA. 495 00:24:01,520 --> 00:24:03,240 Speaker 11: The other thing that can happen. You might think, oh, 496 00:24:03,280 --> 00:24:05,520 Speaker 11: this doesn't matter to me, I don't have anything avalue 497 00:24:05,600 --> 00:24:09,159 Speaker 11: there when they take over one of your accounts. 498 00:24:09,200 --> 00:24:11,000 Speaker 9: If they have access to one of your accounts, they 499 00:24:11,000 --> 00:24:12,879 Speaker 9: can use that account to try and to harm to 500 00:24:12,920 --> 00:24:13,560 Speaker 9: somebody else. 501 00:24:14,119 --> 00:24:17,080 Speaker 11: Right, so we've all seen the Facebook instant message that 502 00:24:17,800 --> 00:24:19,720 Speaker 11: looks like it's from your Aunt Betty, but it's not 503 00:24:19,840 --> 00:24:22,680 Speaker 11: Harriet Betty or Aunt Betty had her Facebook account taken 504 00:24:22,680 --> 00:24:25,320 Speaker 11: over because she's probably using a weak password and no MFA. 505 00:24:26,200 --> 00:24:28,639 Speaker 11: So you don't want to be the launch pad for 506 00:24:28,720 --> 00:24:32,800 Speaker 11: somebody to go try and defraud other people. You also 507 00:24:32,880 --> 00:24:35,560 Speaker 11: don't want the Chinese coming into your house using your 508 00:24:35,640 --> 00:24:38,560 Speaker 11: router to lob an attack on your local power company. 509 00:24:39,320 --> 00:24:42,159 Speaker 2: And can you explain the concept of the dark web. 510 00:24:43,080 --> 00:24:46,680 Speaker 11: So basically, the current Internet was not designed to be 511 00:24:46,800 --> 00:24:47,800 Speaker 11: secure or private. 512 00:24:47,880 --> 00:24:50,560 Speaker 9: It was designed for the free and open flow of information. 513 00:24:50,640 --> 00:24:52,240 Speaker 11: And if they could build it all again today, they 514 00:24:52,280 --> 00:24:55,600 Speaker 11: would not build its own the way it's developed. 515 00:24:56,520 --> 00:24:58,200 Speaker 9: You need a special browser to get there. 516 00:24:58,680 --> 00:25:03,960 Speaker 11: What's on the dark Web is essentially marketplaces, mainly the 517 00:25:04,119 --> 00:25:08,560 Speaker 11: deal in data, credit card information, social security numbers that 518 00:25:08,600 --> 00:25:11,479 Speaker 11: are for sale, bank account credentials so somebody including your 519 00:25:11,480 --> 00:25:14,439 Speaker 11: bank balance so that somebody knows where they're you're. 520 00:25:14,359 --> 00:25:15,480 Speaker 9: Worth trying to deal from. 521 00:25:16,440 --> 00:25:20,480 Speaker 11: And also things like drugs, guns and humans, human trafficking. 522 00:25:21,440 --> 00:25:24,639 Speaker 11: Every bad, possible criminal thing that you could think of 523 00:25:24,800 --> 00:25:28,000 Speaker 11: to buy and sell is available on the dark club. 524 00:25:28,119 --> 00:25:28,800 Speaker 9: Unfortunately. 525 00:25:29,480 --> 00:25:32,240 Speaker 1: Wow, it sounds like we're up against a lot of 526 00:25:32,280 --> 00:25:36,160 Speaker 1: stuff here, Lisa, But I like the couple of tenants 527 00:25:36,160 --> 00:25:39,080 Speaker 1: that you mentioned about, you know, keeping our stuff private 528 00:25:40,480 --> 00:25:42,840 Speaker 1: at the end of the day. I mean, this is 529 00:25:42,840 --> 00:25:46,000 Speaker 1: stuff that we need to stay up on, right, and 530 00:25:46,040 --> 00:25:49,480 Speaker 1: we need to stay aware of this stuff because I know, 531 00:25:49,560 --> 00:25:51,399 Speaker 1: I just I keep hearing in my mind over and 532 00:25:51,400 --> 00:25:53,119 Speaker 1: over people say, come on, they're not what do they 533 00:25:53,160 --> 00:25:55,280 Speaker 1: need to do with me? But when you build this 534 00:25:56,680 --> 00:26:00,280 Speaker 1: profile of someone, there's a lot you can do that 535 00:26:00,520 --> 00:26:03,199 Speaker 1: and it and the time and energy it takes to 536 00:26:03,280 --> 00:26:05,400 Speaker 1: dig out of that if something happens to you is 537 00:26:05,760 --> 00:26:07,520 Speaker 1: really just not worth it. 538 00:26:08,240 --> 00:26:09,280 Speaker 9: We need to think about. 539 00:26:09,040 --> 00:26:12,080 Speaker 11: Our loved ones too, So older folks, aging Americans, they 540 00:26:13,160 --> 00:26:15,159 Speaker 11: don't get defrauded as often, but when they do, the 541 00:26:15,200 --> 00:26:16,600 Speaker 11: dollar amounts are high. 542 00:26:17,320 --> 00:26:18,640 Speaker 9: The bad guys are going to go where. 543 00:26:18,440 --> 00:26:20,040 Speaker 11: The money is, right, why do I steal the bank 544 00:26:20,040 --> 00:26:22,000 Speaker 11: Because that's where a round the bank is, That's where 545 00:26:22,000 --> 00:26:22,439 Speaker 11: the money is. 546 00:26:22,880 --> 00:26:25,440 Speaker 9: And our aging loved. 547 00:26:25,119 --> 00:26:28,119 Speaker 11: Ones have accumulated their life savings and so when they 548 00:26:28,119 --> 00:26:30,520 Speaker 11: get defrauded, and it happens way too often, it's for 549 00:26:30,760 --> 00:26:32,680 Speaker 11: large dollar amounts. So I spend a lot of time 550 00:26:32,880 --> 00:26:35,160 Speaker 11: with trying to keep my mom safe online, for example. 551 00:26:35,600 --> 00:26:37,840 Speaker 9: And then younger people gen X. 552 00:26:37,800 --> 00:26:42,320 Speaker 11: Gen Y, they click a lot, they move really fast 553 00:26:42,359 --> 00:26:45,119 Speaker 11: through the technology and so they're actually more likely to 554 00:26:45,400 --> 00:26:46,800 Speaker 11: click on something malicious. 555 00:26:47,200 --> 00:26:48,720 Speaker 9: But the when they suffer. 556 00:26:48,359 --> 00:26:51,639 Speaker 11: A loss of their data or money, those losses are 557 00:26:51,760 --> 00:26:55,080 Speaker 11: much smaller. But they're moving pretty fast and sometimes not 558 00:26:55,160 --> 00:26:56,800 Speaker 11: quite paying enough attention. 559 00:26:57,920 --> 00:27:02,639 Speaker 1: Lisa Plagamaire, executive director at the National Cybersecurity Alliance. The 560 00:27:02,640 --> 00:27:08,520 Speaker 1: website staysafeonline dot org. H really really good information. Thank 561 00:27:08,520 --> 00:27:10,160 Speaker 1: you so much for joining me today. 562 00:27:10,600 --> 00:27:11,160 Speaker 9: My pleasure. 563 00:27:12,000 --> 00:27:15,560 Speaker 1: All right, that just this stuff, And I'm telling you 564 00:27:15,600 --> 00:27:18,720 Speaker 1: since since I'm here and I get all the emails, 565 00:27:18,880 --> 00:27:21,520 Speaker 1: I know for a fact that this stuff happens on 566 00:27:21,560 --> 00:27:24,960 Speaker 1: a daily basis. People are getting hacked, they're getting scammed, 567 00:27:25,040 --> 00:27:30,040 Speaker 1: they're falling for tricks. Please tell your loved ones, Please 568 00:27:30,080 --> 00:27:31,479 Speaker 1: get educated on this stuff. 569 00:27:31,520 --> 00:27:33,200 Speaker 2: It really will make a difference. 570 00:27:33,640 --> 00:27:35,920 Speaker 1: Eighty to eight rich one O one eight eight eight 571 00:27:36,040 --> 00:27:43,560 Speaker 1: seven four to two four one zero one. Welcome back 572 00:27:43,600 --> 00:27:47,160 Speaker 1: to Rich on tech. Rich Demiro here talking technology at 573 00:27:47,200 --> 00:27:50,080 Speaker 1: triple eight. Rich one O one eight eight eight seven 574 00:27:50,200 --> 00:27:53,119 Speaker 1: four to two four one zero one. Let's go to 575 00:27:53,200 --> 00:27:55,360 Speaker 1: John in Palm Springs. John, you're on with Rich. 576 00:27:56,080 --> 00:28:01,120 Speaker 12: I bought a new S twenty three phone, and when 577 00:28:01,119 --> 00:28:04,439 Speaker 12: they copied everything off of the old phone, I am 578 00:28:04,480 --> 00:28:08,920 Speaker 12: missing hundreds of photos. I still have the old phone 579 00:28:09,080 --> 00:28:15,719 Speaker 12: and they are missing there now as well. And so 580 00:28:16,640 --> 00:28:19,960 Speaker 12: I read that they are probably still there and I 581 00:28:20,000 --> 00:28:22,119 Speaker 12: can hire somebody to retrieve them. 582 00:28:22,600 --> 00:28:26,000 Speaker 13: But if true, I have no idea who that would be. 583 00:28:26,240 --> 00:28:29,399 Speaker 1: Okay, where do you store these photos? Are they just 584 00:28:29,520 --> 00:28:31,880 Speaker 1: on like your phone or they go to the cloud somewhere. 585 00:28:32,720 --> 00:28:36,520 Speaker 13: No, they're just on the phone. Unfortunately, I'm I am 586 00:28:36,680 --> 00:28:40,400 Speaker 13: the most illiterate tech guy in the world. 587 00:28:40,440 --> 00:28:43,240 Speaker 1: So okay, and you're sure you're not using because on 588 00:28:43,680 --> 00:28:47,840 Speaker 1: Samsung devices they like to send these to one drive. 589 00:28:48,040 --> 00:28:50,040 Speaker 2: Are you sure they're not sync to one drive in 590 00:28:50,080 --> 00:28:50,480 Speaker 2: some way. 591 00:28:50,920 --> 00:28:55,520 Speaker 13: Well they could be. I see one drive on my phone, okay, 592 00:28:55,560 --> 00:28:58,760 Speaker 13: but I never knew what it was. I didn't never even. 593 00:28:58,520 --> 00:28:59,160 Speaker 14: Clicked on it. 594 00:28:59,320 --> 00:29:02,320 Speaker 1: Okay, well click on it and and uh, there's a 595 00:29:02,480 --> 00:29:07,360 Speaker 1: there's a there's a section of the Samsung phone in 596 00:29:07,440 --> 00:29:11,280 Speaker 1: the settings that is called I'm trying to look here, 597 00:29:11,400 --> 00:29:16,160 Speaker 1: accounts and backup and if you look there, let's see 598 00:29:16,160 --> 00:29:21,440 Speaker 1: backup data. So so in here it's it says where 599 00:29:21,480 --> 00:29:23,480 Speaker 1: these things are backed up. I'm trying to find this 600 00:29:23,560 --> 00:29:26,320 Speaker 1: while we talk live. I know it's tricky, but there's 601 00:29:26,320 --> 00:29:27,960 Speaker 1: a couple of places. A couple of places I would look. 602 00:29:28,000 --> 00:29:30,120 Speaker 1: Number one, I would on a website. 603 00:29:30,280 --> 00:29:34,920 Speaker 15: I would do use Google at all, I I guess, yeah. 604 00:29:34,800 --> 00:29:36,840 Speaker 1: Okay, so if you have a Google account, I would 605 00:29:36,920 --> 00:29:39,680 Speaker 1: try going to photos dot Google dot com on a 606 00:29:39,720 --> 00:29:43,400 Speaker 1: website on your computer, so on a desktop browser, and 607 00:29:43,520 --> 00:29:45,440 Speaker 1: see and log in with your Google and see if 608 00:29:45,440 --> 00:29:49,000 Speaker 1: any of the photos made their way there. Then I 609 00:29:49,000 --> 00:29:51,840 Speaker 1: would go to one drive dot com again from a 610 00:29:51,880 --> 00:29:56,600 Speaker 1: computer and log in with either your Samsung account or 611 00:29:56,640 --> 00:29:59,040 Speaker 1: your usually it's linked to a Microsoft account if you 612 00:29:59,120 --> 00:30:03,080 Speaker 1: have that, and see if they're there. Otherwise, on your 613 00:30:03,160 --> 00:30:08,360 Speaker 1: old phone, I would go into the files app, and 614 00:30:09,040 --> 00:30:12,440 Speaker 1: there's a there's like an app on the old on 615 00:30:12,480 --> 00:30:16,560 Speaker 1: the Samsung that is lets you see all the files 616 00:30:16,600 --> 00:30:19,080 Speaker 1: on that phone. And so I would go in there 617 00:30:19,200 --> 00:30:23,239 Speaker 1: and look for one a folder that says camera, and 618 00:30:23,280 --> 00:30:25,920 Speaker 1: see if you can find them in there. Let's go 619 00:30:26,000 --> 00:30:29,800 Speaker 1: the line too melody is in Carl's Bad Melody You're 620 00:30:29,840 --> 00:30:30,400 Speaker 1: on with Rich. 621 00:30:31,040 --> 00:30:38,360 Speaker 16: Several years ago I retired and during my tenure as 622 00:30:38,720 --> 00:30:43,200 Speaker 16: a worker for forty some years, I had to use 623 00:30:43,600 --> 00:30:49,920 Speaker 16: I used the Microsoft Word program to do a lot 624 00:30:49,960 --> 00:30:54,160 Speaker 16: of documents and newsletters, et cetera. And those were on 625 00:30:54,200 --> 00:31:01,000 Speaker 16: my home computer. And so I've continued with a software. 626 00:31:01,920 --> 00:31:05,400 Speaker 16: But at some point, maybe about three or four years ago, 627 00:31:06,200 --> 00:31:11,720 Speaker 16: they changed it to a subscription program where I have 628 00:31:11,880 --> 00:31:16,240 Speaker 16: to pay sixty some bucks a year to continue to 629 00:31:16,440 --> 00:31:17,600 Speaker 16: use the software. 630 00:31:18,440 --> 00:31:19,920 Speaker 3: But sure, I no. 631 00:31:19,800 --> 00:31:25,560 Speaker 16: Longer have to do documents and newsletters, and I really don't. 632 00:31:25,360 --> 00:31:26,440 Speaker 17: Use it that much. 633 00:31:27,080 --> 00:31:28,960 Speaker 3: But yes, you don't want to pay that money. 634 00:31:29,800 --> 00:31:34,600 Speaker 16: Right, But will I be able to reference the documents 635 00:31:34,760 --> 00:31:39,480 Speaker 16: I have previously made with Words if I do not 636 00:31:39,640 --> 00:31:40,680 Speaker 16: have this subscription? 637 00:31:41,400 --> 00:31:44,800 Speaker 1: Absolutely? Absolutely. Now this used to be very complicated in 638 00:31:44,840 --> 00:31:47,400 Speaker 1: the past. It is not anymore. Thanks to so many 639 00:31:47,480 --> 00:31:50,360 Speaker 1: free tools out there, so you'll be just fine. You 640 00:31:50,360 --> 00:31:53,160 Speaker 1: can continue to make these documents in the word format 641 00:31:53,160 --> 00:31:55,560 Speaker 1: as much as you want, and there will be many 642 00:31:55,600 --> 00:31:58,760 Speaker 1: ways to access them later. The easiest way do you 643 00:31:58,760 --> 00:32:02,200 Speaker 1: have a Gmail or a Google account? Yeah, okay, easiest 644 00:32:02,200 --> 00:32:04,560 Speaker 1: way Google Docs. So take these. 645 00:32:04,800 --> 00:32:06,640 Speaker 2: You can actually do this right now if you want. 646 00:32:06,920 --> 00:32:10,080 Speaker 1: You can go to Google Drive, or you can go 647 00:32:10,120 --> 00:32:12,880 Speaker 1: to Google Docs and you can drag and drop one 648 00:32:12,920 --> 00:32:17,480 Speaker 1: of these files into the screen and it will put 649 00:32:17,480 --> 00:32:19,480 Speaker 1: it into Google Drive, Google Docs, and then you can 650 00:32:19,520 --> 00:32:21,960 Speaker 1: open it and Google will make it so that you 651 00:32:22,000 --> 00:32:24,480 Speaker 1: can edit that file, you can read that file, whatever 652 00:32:24,520 --> 00:32:26,600 Speaker 1: you need to do. It will convert it for you 653 00:32:27,160 --> 00:32:29,400 Speaker 1: on the fly, and so you'll be able to edit, 654 00:32:29,440 --> 00:32:30,920 Speaker 1: you'll be able to read it, you'll be able to 655 00:32:30,960 --> 00:32:34,440 Speaker 1: access it. There will be no there will be no 656 00:32:34,600 --> 00:32:38,040 Speaker 1: issues here whatsoever. So Melody, you can continue to do this, 657 00:32:38,720 --> 00:32:40,400 Speaker 1: but I would recommend that there are many other ways 658 00:32:40,440 --> 00:32:41,920 Speaker 1: as well. If you have a Mac computer, you can 659 00:32:42,000 --> 00:32:47,800 Speaker 1: use pages. There are some free office suites online. There 660 00:32:47,800 --> 00:32:51,440 Speaker 1: are some popular ones like open office and things like that. 661 00:32:51,480 --> 00:32:54,760 Speaker 1: So I mean there's a lot out there, but I 662 00:32:54,800 --> 00:32:57,280 Speaker 1: think that Google Docs is the easiest that's the one 663 00:32:57,320 --> 00:33:00,600 Speaker 1: that I use, and I think that you're gonna find 664 00:33:00,640 --> 00:33:03,720 Speaker 1: it very very simple to just open these documents, edit 665 00:33:03,720 --> 00:33:05,960 Speaker 1: them right in your web browser and have no problem 666 00:33:05,960 --> 00:33:08,480 Speaker 1: with that whatsoever. Thanks for the call, Melodie, appreciate it. 667 00:33:08,520 --> 00:33:11,320 Speaker 1: Steve is in Glendale. Steve, you are on with Rich. 668 00:33:11,440 --> 00:33:15,560 Speaker 3: Welcome to the show. Hello Rich, Hello Steve. What's up? 669 00:33:15,960 --> 00:33:16,080 Speaker 13: So? 670 00:33:17,040 --> 00:33:20,200 Speaker 7: I got a Facebook business page. I'm a professional handy 671 00:33:20,240 --> 00:33:25,480 Speaker 7: man in Glendale, California, and I made a post and 672 00:33:26,600 --> 00:33:29,520 Speaker 7: I've gotten this message before I got a message, I 673 00:33:29,560 --> 00:33:34,120 Speaker 7: actually got four separate messages. Your Facebook page is expect 674 00:33:34,160 --> 00:33:38,400 Speaker 7: to be permally removed due to post the post violating 675 00:33:38,440 --> 00:33:43,400 Speaker 7: our trademark rights. Blah blah blah. You know it's going 676 00:33:43,480 --> 00:33:48,640 Speaker 7: to be removed, and then you know it's but it's from 677 00:33:48,960 --> 00:33:53,080 Speaker 7: it's at the top, it heads it's from Katie Estes 678 00:33:53,520 --> 00:33:56,600 Speaker 7: and it shows this weird logo like support and I 679 00:33:56,640 --> 00:34:00,440 Speaker 7: think it's probably fishing and ships trying to skip and 680 00:34:00,480 --> 00:34:04,080 Speaker 7: I'm not. I'm I've learned not to click on strained blinks. 681 00:34:04,200 --> 00:34:06,920 Speaker 7: And it's from Facebook dot p. 682 00:34:07,280 --> 00:34:10,840 Speaker 1: R O okay, and it sounds like a website. 683 00:34:11,440 --> 00:34:13,200 Speaker 2: So how can I help? Did you get hacked. 684 00:34:13,600 --> 00:34:16,880 Speaker 7: Well, I mean, I have it. I'm just I'm just 685 00:34:17,560 --> 00:34:19,040 Speaker 7: should pay tention to that. 686 00:34:19,360 --> 00:34:23,160 Speaker 3: Okay, Okay, good question. Spam yep, yep. 687 00:34:23,160 --> 00:34:24,800 Speaker 2: One hundred percent ignores spam. 688 00:34:24,920 --> 00:34:28,239 Speaker 1: These are these are very I'm telling you, Steve, there 689 00:34:28,280 --> 00:34:31,960 Speaker 1: are so many scams happening with social media it is 690 00:34:32,160 --> 00:34:36,040 Speaker 1: it's almost become untenable to deal with all this stuff, 691 00:34:36,080 --> 00:34:38,160 Speaker 1: and especially if you have a business account, any sort 692 00:34:38,160 --> 00:34:40,120 Speaker 1: of Facebook page. So a couple of things. Number one, 693 00:34:40,600 --> 00:34:42,919 Speaker 1: these are notifications that they're sending you. This says, hey, 694 00:34:42,960 --> 00:34:45,440 Speaker 1: you're you're violating our terms and conditions, and they seem 695 00:34:45,480 --> 00:34:47,960 Speaker 1: scary because you're running a business. You might be getting 696 00:34:48,000 --> 00:34:51,560 Speaker 1: some clients from this Facebook page, right, and so you 697 00:34:51,560 --> 00:34:54,160 Speaker 1: don't want your page to go away. And so what 698 00:34:54,200 --> 00:34:57,399 Speaker 1: they want you to do is see this notification, click 699 00:34:57,480 --> 00:35:01,000 Speaker 1: that notification without thinking, and then and either log in 700 00:35:01,480 --> 00:35:04,960 Speaker 1: or somehow do something that will either take over your account, 701 00:35:05,120 --> 00:35:09,240 Speaker 1: hijack your account, or you know, otherwise steal your personal information. 702 00:35:09,320 --> 00:35:12,319 Speaker 1: So you can safely ignore these, I can guarantee you 703 00:35:12,840 --> 00:35:15,239 Speaker 1: ninety nine percent of the time, ninety nine point nine 704 00:35:15,280 --> 00:35:20,760 Speaker 1: if there's something truly amiss with your Facebook account, Facebook 705 00:35:20,800 --> 00:35:24,160 Speaker 1: will get in touch with you through a legitimate means, 706 00:35:24,200 --> 00:35:27,480 Speaker 1: which is probably through some sort of pop up notification 707 00:35:27,600 --> 00:35:29,840 Speaker 1: in the app or an email. 708 00:35:29,960 --> 00:35:32,240 Speaker 2: So believe me, I do a lot of things. 709 00:35:32,000 --> 00:35:34,520 Speaker 1: On my Facebook page, Facebook dot com, slash rich on tech. 710 00:35:34,760 --> 00:35:37,040 Speaker 1: I see these things all the time. There's a lot 711 00:35:37,080 --> 00:35:40,200 Speaker 1: of scam artists also that post on your page, so 712 00:35:40,239 --> 00:35:43,640 Speaker 1: when you comment something, they may comment and say, hey, 713 00:35:43,719 --> 00:35:45,920 Speaker 1: we can help with that, and those are scam artists 714 00:35:45,960 --> 00:35:48,440 Speaker 1: as well. Those I would block, but really these are 715 00:35:48,440 --> 00:35:52,400 Speaker 1: mostly bots. But it's a good lesson to learn. And 716 00:35:52,440 --> 00:35:54,480 Speaker 1: the thing that I would do is make sure if 717 00:35:54,520 --> 00:35:56,600 Speaker 1: you have a Facebook account, two things I would do. 718 00:35:57,160 --> 00:36:01,040 Speaker 1: Number one, set up two factor authentication, and this means 719 00:36:01,120 --> 00:36:04,080 Speaker 1: that you need a separate code to log in once 720 00:36:04,120 --> 00:36:04,680 Speaker 1: you log in. 721 00:36:04,640 --> 00:36:05,320 Speaker 3: With your password. 722 00:36:05,400 --> 00:36:08,560 Speaker 1: So let's say you fell for one of those notifications, 723 00:36:08,560 --> 00:36:10,440 Speaker 1: you logged in with your password, they got it, they 724 00:36:10,440 --> 00:36:13,080 Speaker 1: immediately try to hijack your account. They wouldn't be able 725 00:36:13,120 --> 00:36:16,719 Speaker 1: to because there would be a secondary code that is 726 00:36:16,760 --> 00:36:19,080 Speaker 1: texted to your phone and that would make it so 727 00:36:19,080 --> 00:36:20,960 Speaker 1: that they wouldn't be able to get in. The other 728 00:36:21,000 --> 00:36:23,800 Speaker 1: thing to do if you have a Facebook business account 729 00:36:23,840 --> 00:36:26,759 Speaker 1: is to get an admin on that account, someone you 730 00:36:26,840 --> 00:36:29,560 Speaker 1: trust that is not you, and that way, if there's 731 00:36:29,600 --> 00:36:31,960 Speaker 1: ever a problem with your Facebook account, because these are 732 00:36:32,080 --> 00:36:35,680 Speaker 1: usually linked to a personal Facebook account, that way that 733 00:36:35,800 --> 00:36:38,399 Speaker 1: other person will be able to help you get back in. 734 00:36:38,640 --> 00:36:42,399 Speaker 1: And if you have a personal Facebook account, there's other 735 00:36:42,600 --> 00:36:45,160 Speaker 1: others some excuse me, there's some other things you can do, 736 00:36:45,400 --> 00:36:48,040 Speaker 1: which is called trusted contacts. You can set those up 737 00:36:48,080 --> 00:36:51,759 Speaker 1: to help you regain access to your Facebook account. And 738 00:36:52,520 --> 00:36:54,359 Speaker 1: if you have a problem with your Facebook and it 739 00:36:54,400 --> 00:36:58,080 Speaker 1: is hacked, the best place to go is Facebook dot com, 740 00:36:58,120 --> 00:37:02,080 Speaker 1: slash hacked, Facebook dot slash hacked. 741 00:37:02,520 --> 00:37:04,600 Speaker 3: Thanks for the call. My name is Rich d'miro. 742 00:37:04,719 --> 00:37:07,480 Speaker 1: You can follow me online at rich on Tech, the 743 00:37:07,520 --> 00:37:12,000 Speaker 1: website for the show richon Tech dot tv. More rich 744 00:37:12,040 --> 00:37:14,880 Speaker 1: on Tech come in your way right after this. Welcome 745 00:37:14,920 --> 00:37:16,160 Speaker 1: back to rich on Tech. 746 00:37:16,280 --> 00:37:17,440 Speaker 3: Rich Demiro here. 747 00:37:17,239 --> 00:37:20,520 Speaker 1: Hanging out with you, talking technology, the website for the 748 00:37:20,560 --> 00:37:24,600 Speaker 1: show rich on Tech dot TV. There you can find 749 00:37:24,640 --> 00:37:29,400 Speaker 1: me on x on Instagram, and on Facebook and my email. 750 00:37:29,600 --> 00:37:32,160 Speaker 1: Just click the email icon to send me a message. 751 00:37:32,600 --> 00:37:35,799 Speaker 1: That's what Jessica did. She says, my daughter just sent 752 00:37:35,880 --> 00:37:39,680 Speaker 1: me something on Disney Plus slash Hulu now cracking down 753 00:37:39,719 --> 00:37:42,960 Speaker 1: on sharing. My daughter is a college student out of 754 00:37:43,000 --> 00:37:46,360 Speaker 1: state and uses our account. Will this be an issue 755 00:37:46,480 --> 00:37:49,200 Speaker 1: like Netflix? And will they offer an added upgrade to 756 00:37:49,239 --> 00:37:51,839 Speaker 1: be able to add her to the account or will 757 00:37:51,880 --> 00:37:54,600 Speaker 1: she need her own account. We are having to upgrade 758 00:37:54,600 --> 00:37:57,800 Speaker 1: our Netflix account so she can continue using it. Thanks 759 00:37:57,880 --> 00:38:02,160 Speaker 1: for any insight to this, Jessica. Well, Jessica, My overall 760 00:38:02,200 --> 00:38:06,160 Speaker 1: advice is to continue sharing your account until they somehow 761 00:38:06,200 --> 00:38:07,560 Speaker 1: block or restrict it. 762 00:38:07,800 --> 00:38:07,880 Speaker 3: So. 763 00:38:08,000 --> 00:38:11,719 Speaker 1: Disney Plus and Hulu have both updated their subscriber agreements 764 00:38:11,760 --> 00:38:15,560 Speaker 1: to ban account sharing for new subscribers. This happened earlier 765 00:38:15,640 --> 00:38:19,360 Speaker 1: this year, and for existing subscribers it just started around 766 00:38:19,480 --> 00:38:21,640 Speaker 1: mid March. Now, that does not mean that they are 767 00:38:21,719 --> 00:38:26,120 Speaker 1: enforcing this across everyone's account just yet. Disney Plus says 768 00:38:26,160 --> 00:38:29,360 Speaker 1: starting in the summer, they will introduce new features to 769 00:38:29,360 --> 00:38:33,480 Speaker 1: allow account sharers to start their own subscriptions or add 770 00:38:33,480 --> 00:38:37,360 Speaker 1: individuals outside of their household foreign additional fee, just like 771 00:38:37,440 --> 00:38:40,879 Speaker 1: what you noticed on Netflix. I think Netflix charges seven 772 00:38:40,880 --> 00:38:43,520 Speaker 1: to ninety nine to convert someone on your account to 773 00:38:44,239 --> 00:38:47,120 Speaker 1: their own account, but preserving all of their. 774 00:38:47,040 --> 00:38:49,960 Speaker 2: Watch history and things like that. Why are they doing this? 775 00:38:50,080 --> 00:38:53,000 Speaker 1: Well, Netflix sort of started this and they said enough 776 00:38:53,080 --> 00:38:53,799 Speaker 1: is enough. 777 00:38:53,920 --> 00:38:55,280 Speaker 2: No more sharing accounts. 778 00:38:55,320 --> 00:38:58,160 Speaker 1: And by the way, when they turned off the account 779 00:38:58,200 --> 00:39:01,800 Speaker 1: sharing on Netflix, they turned on a lot of money 780 00:39:01,960 --> 00:39:05,000 Speaker 1: because a lot more people said, Okay, fine, I will subscribe. 781 00:39:05,040 --> 00:39:07,319 Speaker 1: I will pay my own money to do this. And 782 00:39:07,360 --> 00:39:10,440 Speaker 1: it's not a ton of money, but across a whole 783 00:39:10,440 --> 00:39:13,520 Speaker 1: bunch of millions of subscribers, that does add up to 784 00:39:13,560 --> 00:39:16,640 Speaker 1: a lot for Netflix, and for the average person, Okay, fine, 785 00:39:16,680 --> 00:39:19,280 Speaker 1: for eight bucks a month, I'll get my own account whatever, 786 00:39:19,880 --> 00:39:22,279 Speaker 1: and the free ride is over. I've said this many, 787 00:39:22,320 --> 00:39:25,480 Speaker 1: many times. These companies all started out letting us do 788 00:39:25,680 --> 00:39:27,759 Speaker 1: all kinds of things with our accounts and not really 789 00:39:27,800 --> 00:39:30,960 Speaker 1: caring about this. But now that the money has slowed down, 790 00:39:31,520 --> 00:39:35,000 Speaker 1: they want to increase that revenue, and so Disney's doing this. 791 00:39:35,280 --> 00:39:36,120 Speaker 2: Netflix did it. 792 00:39:36,160 --> 00:39:38,319 Speaker 1: A lot of the other streaming services will end up 793 00:39:38,320 --> 00:39:41,279 Speaker 1: doing this as well. But again my advice is just 794 00:39:41,320 --> 00:39:45,399 Speaker 1: to continue sharing until you're forced to not share. Now, 795 00:39:45,440 --> 00:39:48,000 Speaker 1: there's lots of signals on how they figure out if 796 00:39:48,040 --> 00:39:50,200 Speaker 1: someone is indeed sharing their account. 797 00:39:50,440 --> 00:39:52,160 Speaker 2: They might look at your IP address. 798 00:39:52,239 --> 00:39:54,359 Speaker 1: They might look at how many devices you have on 799 00:39:54,400 --> 00:39:58,400 Speaker 1: your account where those devices typically access your account, whether 800 00:39:58,480 --> 00:40:00,359 Speaker 1: that device is a. 801 00:40:00,080 --> 00:40:02,840 Speaker 2: TV or a tablet, Because if it's a TV. 802 00:40:03,320 --> 00:40:05,920 Speaker 1: You know, they're thinking, Okay, how many TVs does this 803 00:40:05,960 --> 00:40:08,600 Speaker 1: person have across the US. But if it's a tablet, 804 00:40:08,640 --> 00:40:11,840 Speaker 1: they might understand, Okay, this tablet does travel to different cities, 805 00:40:11,840 --> 00:40:14,480 Speaker 1: and this phone travels to different cities. Now, with your 806 00:40:14,560 --> 00:40:16,879 Speaker 1: daughter in college students, I do think that's a bit 807 00:40:16,920 --> 00:40:20,480 Speaker 1: of a tricky area because college students, you know, they're 808 00:40:20,520 --> 00:40:23,440 Speaker 1: sort of in the household, but they're not watching in 809 00:40:23,480 --> 00:40:27,080 Speaker 1: the household. So maybe if they access this on a 810 00:40:27,160 --> 00:40:30,439 Speaker 1: device that's an iPad or a tablet that they bring 811 00:40:30,520 --> 00:40:33,040 Speaker 1: home once in a while and access that on their 812 00:40:33,040 --> 00:40:36,840 Speaker 1: home Wi Fi network, they might allow them to continue sharing. 813 00:40:36,880 --> 00:40:40,360 Speaker 1: But again, I would continue to it, doing it until. 814 00:40:40,080 --> 00:40:41,120 Speaker 2: You can't anymore. 815 00:40:41,680 --> 00:40:44,880 Speaker 1: But as we know, Netflix came down on this really fast, 816 00:40:45,280 --> 00:40:48,120 Speaker 1: and it was very swift when they made that change. 817 00:40:48,160 --> 00:40:50,920 Speaker 3: So thanks for the question, Jessica, appreciate it. 818 00:40:51,320 --> 00:40:54,200 Speaker 1: Next up, June says, Hey, Rich, I volunteered to be 819 00:40:54,280 --> 00:40:57,480 Speaker 1: the DJ for a party event, and I'm looking for 820 00:40:57,560 --> 00:41:00,799 Speaker 1: a free software or an app I can assign a 821 00:41:00,880 --> 00:41:03,600 Speaker 1: key on the keyboard that will play a sound effect, 822 00:41:03,680 --> 00:41:06,640 Speaker 1: for example, a drum roll, a bell, ring, a gong, etc. 823 00:41:07,480 --> 00:41:10,160 Speaker 1: I'm using a Mac I plan to use VLC media 824 00:41:10,200 --> 00:41:13,320 Speaker 1: player and load all the sound effects and just double 825 00:41:13,360 --> 00:41:14,279 Speaker 1: click to play them. 826 00:41:14,600 --> 00:41:18,120 Speaker 2: But maybe you have a better suggestion. Thanks very much, 827 00:41:18,320 --> 00:41:19,480 Speaker 2: Best June. 828 00:41:19,760 --> 00:41:20,720 Speaker 3: June, great question. 829 00:41:20,880 --> 00:41:23,000 Speaker 2: What you want is called a soundboard. 830 00:41:23,080 --> 00:41:25,880 Speaker 1: This is something that many people in the audio industry 831 00:41:25,960 --> 00:41:29,240 Speaker 1: are familiar with. It's what DJs use, it's what radio 832 00:41:29,239 --> 00:41:32,319 Speaker 1: stations use. We use one here and it's just a 833 00:41:32,360 --> 00:41:35,279 Speaker 1: great audio production thing to have. So it's a little 834 00:41:35,320 --> 00:41:38,120 Speaker 1: piece of software that makes a board that almost looks 835 00:41:38,200 --> 00:41:40,840 Speaker 1: like a bunch of squares. Each one of those squares 836 00:41:41,000 --> 00:41:44,120 Speaker 1: is loaded up with a certain sound or maybe a song. 837 00:41:44,480 --> 00:41:47,840 Speaker 1: And what's nice about these sound board applications is that 838 00:41:47,880 --> 00:41:50,120 Speaker 1: they let you do different things. Not only can you 839 00:41:50,480 --> 00:41:54,320 Speaker 1: trigger these sounds with different keystrokes and also external devices, 840 00:41:54,680 --> 00:41:57,840 Speaker 1: but you can also do different things like start the 841 00:41:57,920 --> 00:42:00,600 Speaker 1: sound but stop it immediately, or just solve it out 842 00:42:00,680 --> 00:42:03,120 Speaker 1: or fade it in, or you can you know, rapid 843 00:42:03,160 --> 00:42:03,960 Speaker 1: fire that sound. 844 00:42:03,960 --> 00:42:05,280 Speaker 2: So there's a lot of different options. 845 00:42:05,320 --> 00:42:07,560 Speaker 1: So if you want the paid app that does this, 846 00:42:07,840 --> 00:42:09,399 Speaker 1: the company I like that makes a lot of great 847 00:42:09,440 --> 00:42:12,560 Speaker 1: little handy apps like this is called Rogue Amiba and 848 00:42:12,680 --> 00:42:17,040 Speaker 1: their app is called Farrago fa r r Ago and 849 00:42:17,080 --> 00:42:20,279 Speaker 1: that's going to be a really nice supported app, but 850 00:42:20,400 --> 00:42:22,360 Speaker 1: it's gonna cost some money. You'll get a free trial, 851 00:42:22,440 --> 00:42:25,160 Speaker 1: so I would say definitely try the free trial and 852 00:42:25,280 --> 00:42:26,279 Speaker 1: see if it works for you. 853 00:42:26,320 --> 00:42:27,759 Speaker 2: If you like it, you can pay for it. 854 00:42:27,840 --> 00:42:31,200 Speaker 1: But as you know, there are always alternatives to everything. 855 00:42:31,640 --> 00:42:34,319 Speaker 1: So the two alternatives I have not tested, but they 856 00:42:34,360 --> 00:42:36,120 Speaker 1: are available for free. 857 00:42:36,880 --> 00:42:37,880 Speaker 2: One is called. 858 00:42:37,840 --> 00:42:42,360 Speaker 1: Sound show s o U n D Show sound Show 859 00:42:42,880 --> 00:42:46,800 Speaker 1: and this is a free tool for Windows, Mac, Os, Linux, 860 00:42:46,880 --> 00:42:47,640 Speaker 1: and Android. 861 00:42:47,640 --> 00:42:48,600 Speaker 3: Now I say free. 862 00:42:48,800 --> 00:42:51,000 Speaker 2: It is a name your own price download. 863 00:42:51,120 --> 00:42:53,880 Speaker 1: So a lot of these independent developers will allow you 864 00:42:53,920 --> 00:42:56,879 Speaker 1: to download stuff for free, but you know they ask, hey, 865 00:42:57,200 --> 00:42:59,359 Speaker 1: do you mind paying just something? You can support them 866 00:42:59,360 --> 00:43:02,279 Speaker 1: with any that you like, And that one seems to 867 00:43:02,320 --> 00:43:04,280 Speaker 1: have all of the features that you need. 868 00:43:04,120 --> 00:43:05,359 Speaker 2: And it does work with Mac. 869 00:43:05,760 --> 00:43:10,520 Speaker 1: The other one is called soundplant soundplant dot. 870 00:43:10,360 --> 00:43:13,960 Speaker 2: Org and again this is a free download. You can 871 00:43:14,000 --> 00:43:15,040 Speaker 2: download it for free. 872 00:43:15,200 --> 00:43:18,040 Speaker 1: It works on Mac and Windows, and it looks like 873 00:43:18,120 --> 00:43:20,880 Speaker 1: it was last updated in April twenty twenty three, so 874 00:43:20,920 --> 00:43:24,120 Speaker 1: it's pretty recent. But again, these are the type of 875 00:43:24,160 --> 00:43:26,120 Speaker 1: apps that you need. So I just gave you three 876 00:43:26,160 --> 00:43:27,000 Speaker 1: good examples. 877 00:43:27,080 --> 00:43:28,520 Speaker 2: I think it's so fun to do this. 878 00:43:29,080 --> 00:43:31,239 Speaker 1: I used to do this show that you're listening to 879 00:43:31,520 --> 00:43:35,200 Speaker 1: off of a road mixer that had sort of a 880 00:43:35,320 --> 00:43:37,879 Speaker 1: soundboard built into it. So I had a couple of 881 00:43:38,160 --> 00:43:40,080 Speaker 1: if you ever listened to the show we're talking you know, 882 00:43:40,239 --> 00:43:43,200 Speaker 1: four years ago, if you ever listened to my old 883 00:43:43,200 --> 00:43:46,080 Speaker 1: old podcast. I used to have a couple of main things, 884 00:43:46,120 --> 00:43:49,680 Speaker 1: like a ding that's right, just a couple of basic 885 00:43:49,800 --> 00:43:51,040 Speaker 1: sounds that we would use. 886 00:43:50,880 --> 00:43:51,399 Speaker 3: For our show. 887 00:43:51,440 --> 00:43:54,040 Speaker 1: One of them actually drove people nuts, and whenever I 888 00:43:54,080 --> 00:43:56,200 Speaker 1: did a question like this, like an email question, we 889 00:43:56,239 --> 00:43:58,799 Speaker 1: would have the sound of a keyboard clocking, and it 890 00:43:58,880 --> 00:44:01,600 Speaker 1: was very controversial. Some people loved it, and some people 891 00:44:01,680 --> 00:44:04,000 Speaker 1: really were bothered by the fact that I would have 892 00:44:04,040 --> 00:44:05,520 Speaker 1: that sound because it threw them off. 893 00:44:05,920 --> 00:44:07,719 Speaker 2: Thanks for the question, June, appreciate it. 894 00:44:07,960 --> 00:44:10,759 Speaker 1: E says, I have a couple of spectrum technicians over 895 00:44:10,800 --> 00:44:13,080 Speaker 1: at my house and they mentioned something about a high 896 00:44:13,120 --> 00:44:14,040 Speaker 1: split update. 897 00:44:14,080 --> 00:44:16,080 Speaker 2: Do you happen to know anything about that? 898 00:44:17,120 --> 00:44:18,799 Speaker 1: Had to look up the answer to this one because 899 00:44:18,840 --> 00:44:21,279 Speaker 1: I'm not really sure what the high split update is, 900 00:44:21,360 --> 00:44:23,920 Speaker 1: but E, the good news is it sounds like the 901 00:44:23,920 --> 00:44:26,239 Speaker 1: internet in your area is about to get a whole 902 00:44:26,239 --> 00:44:30,880 Speaker 1: lot faster. High split moves the return spectrum allocation higher 903 00:44:31,320 --> 00:44:34,280 Speaker 1: to around two hundred and four megahertz, giving more bandwidth 904 00:44:34,360 --> 00:44:38,320 Speaker 1: to the upstream for more speed. This is normally combined 905 00:44:38,320 --> 00:44:42,480 Speaker 1: with the one point two gigahertz extended spectrum doxis for 906 00:44:42,560 --> 00:44:47,240 Speaker 1: the downstream to offer much higher upstream and downstream data rates. 907 00:44:47,239 --> 00:44:48,279 Speaker 2: So what does that all mean? 908 00:44:48,440 --> 00:44:52,080 Speaker 1: In Layman's terms, It sounds like your internet is going 909 00:44:52,120 --> 00:44:56,319 Speaker 1: to get faster in your area, especially the upstream, which 910 00:44:56,360 --> 00:44:59,480 Speaker 1: means when you're uploading stuff back to the network that 911 00:44:59,560 --> 00:45:01,840 Speaker 1: will be faster, and that's an important thing for a 912 00:45:01,840 --> 00:45:04,600 Speaker 1: lot of people if they're working from home like myself, 913 00:45:04,600 --> 00:45:08,240 Speaker 1: I'm always uploading large files and sending them to the cloud. Typically, 914 00:45:08,320 --> 00:45:12,320 Speaker 1: when you're looking at Internet, they're only advertising the download speeds. 915 00:45:12,360 --> 00:45:15,000 Speaker 1: That's important for most people, and they're usually pretty fast, 916 00:45:15,280 --> 00:45:18,440 Speaker 1: but they kind of hide the upload speeds, especially with cable, 917 00:45:18,719 --> 00:45:22,280 Speaker 1: because they're usually much slower. Fiber will typically have upload 918 00:45:22,280 --> 00:45:24,919 Speaker 1: and download speeds that are similar or even the same, 919 00:45:25,280 --> 00:45:28,640 Speaker 1: but with cable Internet typically the upload speed is much 920 00:45:28,680 --> 00:45:31,560 Speaker 1: slower than the download speed. But starting April tenth, it's 921 00:45:31,600 --> 00:45:33,920 Speaker 1: going to be a lot easier to see key details 922 00:45:33,920 --> 00:45:37,160 Speaker 1: about an internet service provider's plan because they have to 923 00:45:37,200 --> 00:45:39,720 Speaker 1: have a new label called Broadband Facts. 924 00:45:39,840 --> 00:45:42,120 Speaker 2: Yes, it is modeled after Nutrition Facts. 925 00:45:42,480 --> 00:45:44,560 Speaker 1: It tells you the name of the plan, how much 926 00:45:44,600 --> 00:45:48,799 Speaker 1: it costs every month, including any introductory pricing plans, and 927 00:45:48,840 --> 00:45:51,359 Speaker 1: also any monthly fees you might have to pay, any 928 00:45:51,440 --> 00:45:55,120 Speaker 1: discounts you might be eligible for, plus the speeds provided 929 00:45:55,160 --> 00:45:58,840 Speaker 1: with the plan upload, download, and the latency. They'll also 930 00:45:58,880 --> 00:46:01,239 Speaker 1: tell you how much data you get included in your 931 00:46:01,280 --> 00:46:05,520 Speaker 1: monthly pricing plan, and the network management policy, which is 932 00:46:05,560 --> 00:46:08,040 Speaker 1: if they reserve the right to throttle you, and the 933 00:46:08,080 --> 00:46:11,839 Speaker 1: privacy policy how they share all that information they are 934 00:46:11,840 --> 00:46:14,760 Speaker 1: collecting on you. Again, this is mandated by the FCC. 935 00:46:15,239 --> 00:46:19,080 Speaker 1: It starts on April tenth. You are listening to Rich 936 00:46:19,160 --> 00:46:22,600 Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro 937 00:46:22,680 --> 00:46:25,640 Speaker 1: here hanging out with you talking technology at triple eight 938 00:46:25,880 --> 00:46:28,840 Speaker 1: Rich one oh one eight eight eight seven four to 939 00:46:28,960 --> 00:46:32,480 Speaker 1: two four one zero one. This is a show where 940 00:46:32,480 --> 00:46:34,480 Speaker 1: I talk about the tech stuff I think you should 941 00:46:34,560 --> 00:46:36,560 Speaker 1: know about. So you'll find that I don't talk about 942 00:46:36,560 --> 00:46:39,480 Speaker 1: all the tech stuff. I don't answer all the tech questions. 943 00:46:39,560 --> 00:46:43,799 Speaker 1: It's really consumer focused. It's the everyday user. If you're 944 00:46:43,800 --> 00:46:46,399 Speaker 1: not a tech person, this show is perfect for you 945 00:46:46,480 --> 00:46:49,600 Speaker 1: because it helps you understand what you're up against. So 946 00:46:49,719 --> 00:46:52,520 Speaker 1: much technology in this world. I'm helping you understand it. 947 00:46:52,600 --> 00:46:54,520 Speaker 1: You can find me on social media. I'm at rich 948 00:46:54,600 --> 00:46:57,640 Speaker 1: on Tech on Instagram, where I hang out a lot. 949 00:46:58,360 --> 00:47:03,800 Speaker 1: Facebook X. Let's go to Ellie. Ellie is in your Belinda, Ellie, 950 00:47:03,840 --> 00:47:04,600 Speaker 1: You're on with Rich. 951 00:47:05,800 --> 00:47:07,319 Speaker 4: Hi, Good afternoon, Rich. How are you? 952 00:47:07,840 --> 00:47:10,120 Speaker 3: I am doing fantastic. How about you? 953 00:47:11,440 --> 00:47:13,439 Speaker 4: So far, so good? But the day is young? 954 00:47:13,960 --> 00:47:14,120 Speaker 3: Uh? 955 00:47:14,640 --> 00:47:15,080 Speaker 15: I like that? 956 00:47:15,120 --> 00:47:16,800 Speaker 3: Outlook? All right, what can I help you with? 957 00:47:17,680 --> 00:47:18,080 Speaker 1: All Right? 958 00:47:18,160 --> 00:47:21,120 Speaker 4: I have a problem. I live in a two story home, 959 00:47:22,200 --> 00:47:26,160 Speaker 4: and I replaced my router that was provided by the 960 00:47:26,200 --> 00:47:31,120 Speaker 4: cable company Spectrum because the signal was just interrupted. I 961 00:47:31,160 --> 00:47:34,680 Speaker 4: also live next to the mountains. I live in the 962 00:47:34,719 --> 00:47:36,840 Speaker 4: home of President Nixon the city. 963 00:47:37,840 --> 00:47:39,759 Speaker 2: So I'm President Nixon's home. 964 00:47:41,040 --> 00:47:44,200 Speaker 4: Yes, the library, and yes, yes he was born here. 965 00:47:44,360 --> 00:47:47,239 Speaker 2: Correct, Oh my gosh, Okay, sweet. 966 00:47:46,840 --> 00:47:49,839 Speaker 4: So I had an interruption the signal because I'm really 967 00:47:49,840 --> 00:47:52,640 Speaker 4: close to the mountains and I have a two story property. 968 00:47:53,160 --> 00:47:56,560 Speaker 4: So I replaced the router from the Spectrum company, the 969 00:47:56,560 --> 00:47:58,280 Speaker 4: cable company, and I bought my own. 970 00:47:58,840 --> 00:48:01,680 Speaker 3: Okay, and would you get I got. 971 00:48:01,480 --> 00:48:08,359 Speaker 4: This one from this company called the l NKSYS link sys. Okay, yes, 972 00:48:09,160 --> 00:48:11,600 Speaker 4: And it gave me two towers to put one in 973 00:48:11,640 --> 00:48:15,640 Speaker 4: the you know, above and one below the levels, and 974 00:48:15,719 --> 00:48:19,000 Speaker 4: I still get interruption, and so I'm wondering what I 975 00:48:19,040 --> 00:48:22,239 Speaker 4: can do to change that because when my kids come 976 00:48:22,320 --> 00:48:25,000 Speaker 4: over and they're using their WiFi and stuff like that, 977 00:48:25,440 --> 00:48:27,560 Speaker 4: they don't get the signal. And I don't know what 978 00:48:27,920 --> 00:48:28,880 Speaker 4: I can do to change that. 979 00:48:29,880 --> 00:48:33,040 Speaker 1: Okay, Well, what so number one, the mountains don't have 980 00:48:33,040 --> 00:48:35,000 Speaker 1: anything to do with your signal, so that is not 981 00:48:35,120 --> 00:48:38,759 Speaker 1: causing the issue. What's causing the issue is the material 982 00:48:38,840 --> 00:48:41,920 Speaker 1: of this home. So I'm guessing this is an older 983 00:48:41,960 --> 00:48:46,440 Speaker 1: home and it has probably thick walls that are really 984 00:48:46,440 --> 00:48:48,440 Speaker 1: tough to get this signal through. That's what I'm guessing. 985 00:48:48,440 --> 00:48:51,160 Speaker 1: It also sounds like it's pretty large if it is 986 00:48:51,800 --> 00:48:55,319 Speaker 1: a former president's home, So that is the problem. You've 987 00:48:55,360 --> 00:48:57,080 Speaker 1: got a lot of space and you've got a lot 988 00:48:57,120 --> 00:48:59,200 Speaker 1: of challenges for a Wi Fi signal. 989 00:48:58,920 --> 00:49:01,600 Speaker 4: That is being it was in the president's home. It's 990 00:49:01,680 --> 00:49:03,920 Speaker 4: said he's the city, he was born here. 991 00:49:04,480 --> 00:49:05,439 Speaker 2: Oh, he was born there. 992 00:49:05,560 --> 00:49:10,520 Speaker 4: Okay, but it is an older home and there is 993 00:49:10,560 --> 00:49:11,840 Speaker 4: a lot of bricks involved. 994 00:49:12,040 --> 00:49:13,880 Speaker 2: Okay, there you go, that's the issue. 995 00:49:13,960 --> 00:49:16,320 Speaker 3: Okay, Yes, that is the issue. 996 00:49:16,320 --> 00:49:19,319 Speaker 1: So you you sort of halfway solve this issue by 997 00:49:19,400 --> 00:49:23,000 Speaker 1: going with the Linksys system. It sounds like you have 998 00:49:23,080 --> 00:49:25,399 Speaker 1: a mesh system, but that is what you need here, 999 00:49:25,719 --> 00:49:27,640 Speaker 1: and you it sounds like you may need do you 1000 00:49:27,719 --> 00:49:29,080 Speaker 1: know how many square feet this house is? 1001 00:49:30,840 --> 00:49:34,760 Speaker 4: Well, the lot is is big, but the house itself 1002 00:49:34,840 --> 00:49:37,000 Speaker 4: is thirty two hundred square Okay. 1003 00:49:36,920 --> 00:49:38,080 Speaker 2: That's that's pretty large. 1004 00:49:38,120 --> 00:49:42,400 Speaker 1: So I would recommend are. 1005 00:49:41,200 --> 00:49:43,560 Speaker 2: You trying to get internet on the lot or just 1006 00:49:43,600 --> 00:49:44,080 Speaker 2: in the house. 1007 00:49:44,880 --> 00:49:47,480 Speaker 4: Well, I already have it in the house, but it's 1008 00:49:47,520 --> 00:49:49,520 Speaker 4: still an interruption, that's signal. 1009 00:49:50,200 --> 00:49:50,520 Speaker 3: Okay. 1010 00:49:50,840 --> 00:49:53,440 Speaker 1: So here's what I would do. You need a mesh system, 1011 00:49:53,800 --> 00:49:57,200 Speaker 1: the system that you have already. I would go online 1012 00:49:57,320 --> 00:49:59,399 Speaker 1: and look up the name of it and see if 1013 00:49:59,440 --> 00:50:02,239 Speaker 1: it is a mesh system that you can expand with 1014 00:50:02,320 --> 00:50:04,600 Speaker 1: more what are called access points. Let me explain what 1015 00:50:04,640 --> 00:50:07,759 Speaker 1: a mesh system is. So typical internet you get from 1016 00:50:07,920 --> 00:50:11,800 Speaker 1: Spectrum is just a router that sits below your TV 1017 00:50:12,480 --> 00:50:15,600 Speaker 1: and it just stays there, and that's basically it. It sends 1018 00:50:15,600 --> 00:50:18,200 Speaker 1: out the signal. It does not reach very far because 1019 00:50:18,920 --> 00:50:20,640 Speaker 1: it's just the walls and everything else. 1020 00:50:20,719 --> 00:50:21,400 Speaker 2: Kind of mess with it. 1021 00:50:21,560 --> 00:50:24,920 Speaker 1: So what most people are upgrading now to these days 1022 00:50:24,960 --> 00:50:27,360 Speaker 1: is called a mesh system, and a mesh system is 1023 00:50:27,440 --> 00:50:31,120 Speaker 1: kind of like think about the home base under your 1024 00:50:31,160 --> 00:50:34,600 Speaker 1: TV sends out the signal to all these little access 1025 00:50:34,640 --> 00:50:37,239 Speaker 1: points around your house, and they all talk to each 1026 00:50:37,239 --> 00:50:40,200 Speaker 1: other to kind of make sure that the signal completely 1027 00:50:40,239 --> 00:50:43,680 Speaker 1: blankets every corner of your home. And with two of 1028 00:50:43,719 --> 00:50:46,319 Speaker 1: these and I'm not sure links is you know, I 1029 00:50:46,320 --> 00:50:50,160 Speaker 1: think the companies that I typically recommend for this are 1030 00:50:50,200 --> 00:50:55,799 Speaker 1: either ORB RBI or ero E E r O. Those 1031 00:50:55,840 --> 00:50:57,919 Speaker 1: are two of the best, and so I would look 1032 00:50:57,960 --> 00:51:01,200 Speaker 1: into maybe getting one of those systems. And you want 1033 00:51:01,280 --> 00:51:04,080 Speaker 1: probably three access points, so that would that would be 1034 00:51:04,120 --> 00:51:06,680 Speaker 1: three of these little devices that you would put around 1035 00:51:06,719 --> 00:51:11,120 Speaker 1: your house, and you know, I think that that's probably 1036 00:51:11,120 --> 00:51:13,560 Speaker 1: gonna solve. The other thing you can do if you 1037 00:51:13,760 --> 00:51:16,440 Speaker 1: really want to get this solved, is you know, you 1038 00:51:16,440 --> 00:51:21,600 Speaker 1: can hire someone to wire an Ethernet cable from the 1039 00:51:22,440 --> 00:51:26,200 Speaker 1: home base system, you know, buy your TV or wherever 1040 00:51:26,200 --> 00:51:29,239 Speaker 1: your your internet comes into your house, and then you 1041 00:51:29,239 --> 00:51:31,920 Speaker 1: can wire that to another room that is pretty far 1042 00:51:32,000 --> 00:51:34,320 Speaker 1: away and you can plug one of the access points 1043 00:51:34,360 --> 00:51:36,440 Speaker 1: into that and that way it's going to get a 1044 00:51:36,520 --> 00:51:39,520 Speaker 1: nice strong signal that is actually like a really good signal, 1045 00:51:40,000 --> 00:51:42,239 Speaker 1: and it's gonna put that out through your house as well, 1046 00:51:42,280 --> 00:51:45,319 Speaker 1: But that's gonna be a lot more expensive because you 1047 00:51:45,400 --> 00:51:47,680 Speaker 1: are getting someone to come to the house and drill 1048 00:51:47,760 --> 00:51:50,279 Speaker 1: and all that good stuff. So I would say you 1049 00:51:50,280 --> 00:51:53,400 Speaker 1: could probably solve this problem with a better mesh system 1050 00:51:53,440 --> 00:51:56,880 Speaker 1: that has three points to it. So again, look up 1051 00:51:56,920 --> 00:52:00,000 Speaker 1: and see if the mesh system that you have will 1052 00:51:59,800 --> 00:52:03,120 Speaker 1: allow a third access point. If it does, I would 1053 00:52:03,120 --> 00:52:05,399 Speaker 1: get that third access point, and I would also look 1054 00:52:05,400 --> 00:52:08,319 Speaker 1: at where you're placing these. So with Internet, you really 1055 00:52:08,360 --> 00:52:11,600 Speaker 1: want to place the main signal in kind of the 1056 00:52:11,640 --> 00:52:14,960 Speaker 1: center of the house and also up off the floor 1057 00:52:15,080 --> 00:52:18,120 Speaker 1: and not obstructed by anything. And then the other two 1058 00:52:18,160 --> 00:52:22,000 Speaker 1: you want to put in different areas that are not 1059 00:52:22,160 --> 00:52:24,919 Speaker 1: too far away but far enough where it can still 1060 00:52:24,960 --> 00:52:27,120 Speaker 1: get the signal and put it in that area of 1061 00:52:27,160 --> 00:52:29,640 Speaker 1: the house, but also reach the third one and put 1062 00:52:29,640 --> 00:52:33,400 Speaker 1: the signal there as well. So if they're unobstructed, that 1063 00:52:33,440 --> 00:52:35,719 Speaker 1: would be ideal. Like if it's up like a staircase 1064 00:52:35,760 --> 00:52:38,400 Speaker 1: that you can see something like that, that would be ideal. 1065 00:52:39,000 --> 00:52:42,360 Speaker 1: But yeah, Wi Fi is it's tricky. It's not the 1066 00:52:42,960 --> 00:52:46,280 Speaker 1: signal we are really stretching this signal to its maximum 1067 00:52:46,280 --> 00:52:48,960 Speaker 1: capacity at this point. It was really not intended to 1068 00:52:49,040 --> 00:52:51,080 Speaker 1: do all the things that we're doing with it. There 1069 00:52:51,160 --> 00:52:53,480 Speaker 1: is a new standard coming up called Wi Fi seven. 1070 00:52:53,960 --> 00:52:55,960 Speaker 1: It is very much emerging. I don't know if you 1071 00:52:56,000 --> 00:52:58,799 Speaker 1: need to upgrade to that just yet because a lot 1072 00:52:58,840 --> 00:53:02,120 Speaker 1: of devices don't take advantace that just yet. But a 1073 00:53:02,160 --> 00:53:04,640 Speaker 1: lot of these problems hopefully will be solved with Wi 1074 00:53:04,680 --> 00:53:08,399 Speaker 1: Fi seven that handles this stuff a little bit better. 1075 00:53:08,760 --> 00:53:10,799 Speaker 1: All right, Thanks for the question. 1076 00:53:10,640 --> 00:53:13,320 Speaker 2: Melody are Ellie and or Belinda. 1077 00:53:15,000 --> 00:53:16,360 Speaker 1: I thought it was odd that you lived in the 1078 00:53:16,360 --> 00:53:19,640 Speaker 1: President's house, but I get it orball innda okay president 1079 00:53:19,800 --> 00:53:20,400 Speaker 1: from there. 1080 00:53:20,840 --> 00:53:22,560 Speaker 2: I do have a warning though for you. 1081 00:53:22,840 --> 00:53:26,400 Speaker 1: If you got gift cards over the holidays, check the 1082 00:53:26,520 --> 00:53:31,120 Speaker 1: balance immediately. This happened to us and it's quite scary. 1083 00:53:31,160 --> 00:53:33,000 Speaker 1: It's happening to a lot of people based on the 1084 00:53:33,000 --> 00:53:36,520 Speaker 1: comments on my Instagram and Facebook page. But basically what 1085 00:53:36,640 --> 00:53:40,320 Speaker 1: happens is scam artists go to the stores, they write 1086 00:53:40,360 --> 00:53:43,200 Speaker 1: down the numbers from gift cards, so like somehow open 1087 00:53:43,280 --> 00:53:45,759 Speaker 1: up the back of them, write down the number, and 1088 00:53:45,800 --> 00:53:48,560 Speaker 1: then they'll record that number, keep it at home, and 1089 00:53:48,600 --> 00:53:51,120 Speaker 1: then I guess. They check on a daily basis to 1090 00:53:51,160 --> 00:53:53,960 Speaker 1: see if any money got charged up onto that card, 1091 00:53:54,040 --> 00:53:56,640 Speaker 1: and as soon as it does, they drain the funds. 1092 00:53:57,000 --> 00:53:59,279 Speaker 2: So what happens when you get gift cards? Right, you 1093 00:53:59,320 --> 00:54:00,400 Speaker 2: give them, you buy I'm. 1094 00:54:00,200 --> 00:54:02,279 Speaker 1: At the store, You hold on to them for a week, 1095 00:54:02,360 --> 00:54:03,879 Speaker 1: You give it to a person at a birthday party 1096 00:54:04,000 --> 00:54:06,719 Speaker 1: or the holidays, that person gets it, they hold on 1097 00:54:06,760 --> 00:54:08,480 Speaker 1: to it for a couple of weeks. So, as you 1098 00:54:08,480 --> 00:54:10,600 Speaker 1: can see, there's a lot of time here for the 1099 00:54:10,640 --> 00:54:13,200 Speaker 1: scam artists to do their work. And so I've noticed 1100 00:54:13,239 --> 00:54:16,800 Speaker 1: that a lot of registers they will look at the cards, 1101 00:54:16,800 --> 00:54:18,880 Speaker 1: they will visually inspect them to make sure that they 1102 00:54:18,920 --> 00:54:22,439 Speaker 1: have not been tampered with, but it doesn't always catch them. 1103 00:54:22,840 --> 00:54:24,560 Speaker 1: And so what you need to do if you have 1104 00:54:24,600 --> 00:54:26,759 Speaker 1: a gift card that you got over the holidays, Number one, 1105 00:54:27,239 --> 00:54:29,720 Speaker 1: check the balance and make sure that it is valid, 1106 00:54:29,760 --> 00:54:32,080 Speaker 1: because if it's not, the quicker you do this, the 1107 00:54:32,160 --> 00:54:35,040 Speaker 1: more of a chance you might have of recovering those funds. 1108 00:54:35,320 --> 00:54:38,640 Speaker 1: The problem is gift cards are pretty much treated as cash. 1109 00:54:38,719 --> 00:54:40,920 Speaker 1: But if you have the receipt and you've got your information, 1110 00:54:41,120 --> 00:54:43,960 Speaker 1: some people say they are successful in getting the money 1111 00:54:44,000 --> 00:54:47,759 Speaker 1: back but this is a very very big issue that 1112 00:54:48,160 --> 00:54:51,640 Speaker 1: again it happened to us, and you know, it's just 1113 00:54:51,680 --> 00:54:52,640 Speaker 1: one of those things. 1114 00:54:52,360 --> 00:54:54,480 Speaker 2: Where there are so many gift cards. 1115 00:54:54,520 --> 00:54:58,080 Speaker 1: Gift cards are almost their own currency, and it's just 1116 00:54:58,320 --> 00:55:01,440 Speaker 1: it's very simple for these scams artist to do this apparently, 1117 00:55:01,920 --> 00:55:04,120 Speaker 1: and people buy these carts. They don't look at the back, 1118 00:55:04,160 --> 00:55:06,960 Speaker 1: they don't notice that numbers are scratched off, and he reported, 1119 00:55:07,040 --> 00:55:11,640 Speaker 1: and they put the money on it and it's gone. 1120 00:55:13,440 --> 00:55:15,120 Speaker 2: Welcome back to rich on Tech. 1121 00:55:15,200 --> 00:55:18,480 Speaker 1: Rich Demiro here talking technology, hanging out with you at 1122 00:55:18,480 --> 00:55:22,200 Speaker 1: Triple eight Rich one oh one eight eight eight seven. 1123 00:55:21,960 --> 00:55:24,560 Speaker 3: Four to two four one zero one. 1124 00:55:25,360 --> 00:55:29,040 Speaker 1: Joining me now, Titanya Jordan, author and founder of Parenting 1125 00:55:29,120 --> 00:55:33,840 Speaker 1: in a Tech World and Bark Technology's Chief parent Officer. 1126 00:55:34,440 --> 00:55:37,600 Speaker 10: Welcome to the show, Titanya, Hi, thank you so much 1127 00:55:37,600 --> 00:55:38,200 Speaker 10: for having me. 1128 00:55:38,280 --> 00:55:40,239 Speaker 2: I should say, welcome back to the show. You were 1129 00:55:40,280 --> 00:55:43,279 Speaker 2: one of the early guests last year, so thanks for 1130 00:55:43,400 --> 00:55:47,120 Speaker 2: joining me again. Uh so you post all about child 1131 00:55:47,239 --> 00:55:51,680 Speaker 2: and teen safety online, So first off, tell me what 1132 00:55:51,760 --> 00:55:53,719 Speaker 2: Bark is all about, the company that you work for. 1133 00:55:54,600 --> 00:55:59,839 Speaker 10: Sure, So Bark launched the safest smartphone for kids within 1134 00:55:59,840 --> 00:56:04,640 Speaker 10: the past year, which is incredible and what's so incredible 1135 00:56:04,680 --> 00:56:07,759 Speaker 10: about it is that it has our tech baked into 1136 00:56:07,800 --> 00:56:12,080 Speaker 10: the smartphone. And so in twenty fifteen, Bark launched as 1137 00:56:12,239 --> 00:56:16,839 Speaker 10: an AI based software solution that alerted parents and caregivers 1138 00:56:16,840 --> 00:56:20,480 Speaker 10: to dangers happening in their children's social media, text and email. 1139 00:56:20,680 --> 00:56:22,920 Speaker 10: So we started with an app, and then we moved 1140 00:56:23,000 --> 00:56:24,040 Speaker 10: to a smartphone. 1141 00:56:24,440 --> 00:56:27,880 Speaker 1: Okay, Now, now when parents think about you know, like 1142 00:56:27,920 --> 00:56:29,680 Speaker 1: I get this question, like, how do I monitor what 1143 00:56:29,719 --> 00:56:31,000 Speaker 1: my kids are doing on their phone? 1144 00:56:31,160 --> 00:56:34,400 Speaker 2: Right? So what can Bark do? 1145 00:56:34,719 --> 00:56:36,880 Speaker 1: And I know with iOS and Android things are a 1146 00:56:36,880 --> 00:56:38,960 Speaker 1: little bit different, right, like what you can search and 1147 00:56:39,000 --> 00:56:41,280 Speaker 1: what you can just get? Can you explain the difference? 1148 00:56:41,360 --> 00:56:43,160 Speaker 1: Like what if a parent has if a kid has 1149 00:56:43,160 --> 00:56:44,839 Speaker 1: an iPhone, which of course a lot of kids want 1150 00:56:44,840 --> 00:56:45,400 Speaker 1: the iPhone? 1151 00:56:45,880 --> 00:56:48,440 Speaker 2: Like what can parents monitor on that? 1152 00:56:49,480 --> 00:56:52,239 Speaker 10: Ooh great question? So yeah, I will say, if you're 1153 00:56:52,280 --> 00:56:54,239 Speaker 10: listening to this and you have not yet bought your 1154 00:56:54,280 --> 00:56:58,280 Speaker 10: child a smartphone, please avoid the iPhone. That's the equivalent 1155 00:56:58,320 --> 00:57:00,760 Speaker 10: of giving your child a Ferrari when they turned sixteen 1156 00:57:01,080 --> 00:57:04,920 Speaker 10: instead of a very sensible Honda or Toyota. Apple is 1157 00:57:04,960 --> 00:57:09,719 Speaker 10: great for adults who need privacy, but it's very cumbersome 1158 00:57:09,800 --> 00:57:13,200 Speaker 10: for parents to try to manage that. Said, Bark can 1159 00:57:13,560 --> 00:57:19,000 Speaker 10: monitor your children's iPhones and iPads and Apple watches to 1160 00:57:19,040 --> 00:57:25,440 Speaker 10: an extent, whether it's text, message, email, social media, camera, roll, video, 1161 00:57:25,680 --> 00:57:28,520 Speaker 10: all kinds of things, we can monitor it. I will 1162 00:57:28,560 --> 00:57:32,440 Speaker 10: say one of the most popular apps that children eventually 1163 00:57:32,520 --> 00:57:37,120 Speaker 10: want is Snapchat, and Bark isn't able to really monitor 1164 00:57:37,200 --> 00:57:40,760 Speaker 10: Snapchat on an iPhone, not because of Bark's limitations, because 1165 00:57:40,960 --> 00:57:44,040 Speaker 10: Snapchat has decided it doesn't want to open its API 1166 00:57:44,480 --> 00:57:47,120 Speaker 10: to a platform that could help keep kids safer on 1167 00:57:47,160 --> 00:57:50,800 Speaker 10: the platform. The good news is that with Android phones 1168 00:57:50,840 --> 00:57:55,360 Speaker 10: and the Bark smartphone, we can connect to and monitor Snapchat, 1169 00:57:55,400 --> 00:57:57,880 Speaker 10: which is just one more reason why androids and the 1170 00:57:57,880 --> 00:58:01,240 Speaker 10: Bark phone are a better option for parents. 1171 00:58:01,720 --> 00:58:04,680 Speaker 1: My wife works with teens, and she was telling me 1172 00:58:04,800 --> 00:58:09,080 Speaker 1: that Snapchat is everything. I mean, text messaging is not 1173 00:58:09,120 --> 00:58:11,280 Speaker 1: even They don't even care anymore, Like I thought it 1174 00:58:11,320 --> 00:58:13,320 Speaker 1: was all about, you know, for adults, this whole blue, bubble, 1175 00:58:13,360 --> 00:58:14,720 Speaker 1: green bubble I message thing. 1176 00:58:15,080 --> 00:58:17,560 Speaker 2: But for teens it is all about Snapchat. 1177 00:58:17,560 --> 00:58:20,400 Speaker 1: And I think it's because of I'm guessing the fleeting 1178 00:58:20,480 --> 00:58:23,200 Speaker 1: nature of the chats, which. 1179 00:58:23,080 --> 00:58:24,720 Speaker 2: I'm laughing, but it's really serious. 1180 00:58:24,760 --> 00:58:27,959 Speaker 1: It's like they you know, they like it because things disappear, right, 1181 00:58:28,640 --> 00:58:29,720 Speaker 1: It's very serious. 1182 00:58:29,960 --> 00:58:34,600 Speaker 10: They do like it because things apparently disappear. But you know, 1183 00:58:35,000 --> 00:58:36,960 Speaker 10: one thing that we've really got to get across to 1184 00:58:37,080 --> 00:58:40,400 Speaker 10: everybody that uses tech is that anything you do online, 1185 00:58:40,480 --> 00:58:43,880 Speaker 10: even if the platform tells you it disappears, doesn't actually disappear. 1186 00:58:44,040 --> 00:58:47,640 Speaker 10: It lives on a server somewhere. You know, if you 1187 00:58:48,000 --> 00:58:50,640 Speaker 10: recycle your phone to get a new phone, like, there's 1188 00:58:50,680 --> 00:58:52,680 Speaker 10: still data that lives on that phone even if you 1189 00:58:52,680 --> 00:58:56,800 Speaker 10: wiped it clean. So it's important to get that message across. Also, 1190 00:58:57,200 --> 00:59:00,240 Speaker 10: you know, kids love Snapchat not only because it has 1191 00:59:00,680 --> 00:59:04,600 Speaker 10: purported disappearing messages, but it also has for my eyes only, 1192 00:59:04,960 --> 00:59:07,080 Speaker 10: so if a parent does go into the app to 1193 00:59:07,120 --> 00:59:09,920 Speaker 10: try to see what's going on, they might not be 1194 00:59:09,960 --> 00:59:12,240 Speaker 10: able to access certain things that the child has hidden 1195 00:59:12,680 --> 00:59:17,720 Speaker 10: in the my eyes Only vault. Snapchat also has snap maps, 1196 00:59:18,160 --> 00:59:22,160 Speaker 10: which essentially gives anyone that you're connected to your real 1197 00:59:22,280 --> 00:59:25,480 Speaker 10: time location, which is not a problem if your child 1198 00:59:25,600 --> 00:59:28,240 Speaker 10: is only connected to three of their friends that they 1199 00:59:28,280 --> 00:59:30,640 Speaker 10: know and who are good people. It's a bigger problem 1200 00:59:30,680 --> 00:59:32,880 Speaker 10: if your kid has two hundred contacts and they only 1201 00:59:32,920 --> 00:59:34,320 Speaker 10: know twenty of them. 1202 00:59:34,640 --> 00:59:34,960 Speaker 3: Wow. 1203 00:59:35,080 --> 00:59:36,600 Speaker 2: Yeah, that's an interesting one too. 1204 00:59:37,520 --> 00:59:41,000 Speaker 1: What do you think is the most pressing kind of 1205 00:59:41,480 --> 00:59:46,040 Speaker 1: situation affecting teens and children right now when it comes 1206 00:59:46,040 --> 00:59:47,600 Speaker 1: to technology? 1207 00:59:47,960 --> 00:59:52,120 Speaker 10: Ooh, that's uh, we need a lot more where we start. 1208 00:59:52,680 --> 00:59:53,320 Speaker 3: Yeah, right. 1209 00:59:54,640 --> 00:59:59,800 Speaker 10: Overall, it's the fact that parents and caregivers and ed 1210 01:00:00,640 --> 01:00:06,520 Speaker 10: and physicians and legislators currently cannot help protect kids digitally 1211 01:00:07,040 --> 01:00:09,360 Speaker 10: like they can in real life with seat belts and 1212 01:00:09,400 --> 01:00:12,920 Speaker 10: sunscreens and healthy diets, et cetera. There's a world of 1213 01:00:13,000 --> 01:00:16,240 Speaker 10: danger living deep in children's digital signal, and it is 1214 01:00:16,400 --> 01:00:20,080 Speaker 10: harming them, not at low rates, but at frequent rates. 1215 01:00:20,360 --> 01:00:23,160 Speaker 10: And it's the worst of the worst, whether it's exposure 1216 01:00:23,200 --> 01:00:29,920 Speaker 10: to extreme violence, graphic sexual content, suicidal ideation, disordered eating, 1217 01:00:30,440 --> 01:00:33,080 Speaker 10: you name it. Kids are encountering it at a much 1218 01:00:33,120 --> 01:00:37,360 Speaker 10: younger age, at a much more frequent rate, and parents who 1219 01:00:37,480 --> 01:00:40,960 Speaker 10: care about them have no idea. So that's that's the problem, 1220 01:00:41,040 --> 01:00:42,200 Speaker 10: and it's not getting better. 1221 01:00:42,920 --> 01:00:46,440 Speaker 1: Do we have a solution or do you know. 1222 01:00:46,280 --> 01:00:47,400 Speaker 2: What what is the solution? 1223 01:00:47,520 --> 01:00:50,480 Speaker 1: Because parents, you know, they want, like you said, we 1224 01:00:50,560 --> 01:00:53,200 Speaker 1: do all these things for our kids, you know, teach 1225 01:00:53,240 --> 01:00:55,880 Speaker 1: them how to you know, walk and ride their bikes safely, 1226 01:00:55,920 --> 01:00:57,120 Speaker 1: and all this stuff, But when it comes to the 1227 01:00:57,160 --> 01:01:00,160 Speaker 1: phones and tablets, most of the kids are actually more 1228 01:01:00,160 --> 01:01:01,560 Speaker 1: advanced than the parents. 1229 01:01:02,480 --> 01:01:07,920 Speaker 10: They are, and that's why it's a multifaceted approach. While 1230 01:01:08,040 --> 01:01:11,200 Speaker 10: the Bark app and the Bark smartphone are one key 1231 01:01:11,240 --> 01:01:13,640 Speaker 10: component to it right because at least we're giving you 1232 01:01:13,720 --> 01:01:17,680 Speaker 10: insights and helping you help your child have a healthier 1233 01:01:17,720 --> 01:01:21,480 Speaker 10: relationship with tech, it's not the total solution. It starts 1234 01:01:21,480 --> 01:01:25,560 Speaker 10: with education and awareness. As parents and caregivers, we need 1235 01:01:25,600 --> 01:01:27,800 Speaker 10: to know what is happening and the rate at which 1236 01:01:27,800 --> 01:01:31,720 Speaker 10: it's happening. We need to have multiple, candid conversations with 1237 01:01:31,760 --> 01:01:34,720 Speaker 10: our children much earlier than we might think, at a 1238 01:01:34,800 --> 01:01:37,960 Speaker 10: more frequent rate, because it's all about that relationship that 1239 01:01:38,000 --> 01:01:40,520 Speaker 10: you have with your child will help you navigate these 1240 01:01:40,600 --> 01:01:44,440 Speaker 10: rocky waters as they grow up. So using tech like Bark, 1241 01:01:44,800 --> 01:01:49,240 Speaker 10: having that conversation and those relationships, understanding you know, just 1242 01:01:49,280 --> 01:01:53,240 Speaker 10: the nuances, and then advocating for change. Right now, the 1243 01:01:53,320 --> 01:01:56,280 Speaker 10: laws aren't set up to protect children from the harms 1244 01:01:56,320 --> 01:01:59,880 Speaker 10: that social media causes them, and so reaching out to 1245 01:02:00,040 --> 01:02:04,400 Speaker 10: your local legislator to advocate for change and reform that 1246 01:02:04,440 --> 01:02:08,960 Speaker 10: will hold social media companies more accountable. I mean just 1247 01:02:09,000 --> 01:02:12,760 Speaker 10: over the past year, social media has generated over eleven 1248 01:02:12,840 --> 01:02:16,800 Speaker 10: billion dollars in revenue off of minors children under the 1249 01:02:16,840 --> 01:02:19,920 Speaker 10: age of eighteen, So they do not have a vested 1250 01:02:19,960 --> 01:02:24,200 Speaker 10: interest in minimizing the amount of time children are spending 1251 01:02:24,240 --> 01:02:24,960 Speaker 10: on their platforms. 1252 01:02:25,200 --> 01:02:27,600 Speaker 2: It starts with us, Wow, that's a lot of money. 1253 01:02:28,040 --> 01:02:31,080 Speaker 1: Okay, you posted something the other day about incognito mode. 1254 01:02:31,120 --> 01:02:34,120 Speaker 1: People think that they're protected or private. Tell me what 1255 01:02:34,440 --> 01:02:36,280 Speaker 1: we need to know about incognito mode. 1256 01:02:36,680 --> 01:02:42,200 Speaker 10: Essentially, children are using incognito mode because they think it's 1257 01:02:42,400 --> 01:02:45,520 Speaker 10: completely anonymous, when in fact, this goes back to the 1258 01:02:45,520 --> 01:02:49,400 Speaker 10: Snapchat conversation we just had that information lives somewhere. Just 1259 01:02:49,480 --> 01:02:52,479 Speaker 10: because your parent can't get on that computer and see 1260 01:02:52,480 --> 01:02:56,120 Speaker 10: your browser history. The internet service provider, the websites and 1261 01:02:56,120 --> 01:02:59,640 Speaker 10: apps that you visited, they know where you went, and 1262 01:02:59,680 --> 01:03:03,000 Speaker 10: if needed, that information can be shared with your parent 1263 01:03:03,240 --> 01:03:06,840 Speaker 10: or let's say, employer when you get older. So it's 1264 01:03:06,880 --> 01:03:12,760 Speaker 10: an important and misunderstood concept that does get abused. Certainly, 1265 01:03:12,760 --> 01:03:15,080 Speaker 10: it's a very cool aspect if you're trying to, you know, 1266 01:03:15,720 --> 01:03:18,200 Speaker 10: hide search history when you're trying to shop for a 1267 01:03:18,240 --> 01:03:22,600 Speaker 10: present for somebody, but it's obviously used for more nefarious purposes. 1268 01:03:22,840 --> 01:03:26,040 Speaker 1: What's your advice to parents about the safety tools that 1269 01:03:26,040 --> 01:03:27,800 Speaker 1: are built into some of these products? 1270 01:03:28,280 --> 01:03:30,240 Speaker 10: Oh my gosh, well cut me off at any time, 1271 01:03:30,280 --> 01:03:34,840 Speaker 10: but here we go, lightning round. Don't give your kid unfettered, 1272 01:03:35,000 --> 01:03:38,840 Speaker 10: unmonitored access to the internet. Keep connected tech and common 1273 01:03:38,840 --> 01:03:41,280 Speaker 10: areas at the home, not in their bedrooms. Don't let 1274 01:03:41,320 --> 01:03:44,240 Speaker 10: them access it overnight. Don't let your child have access 1275 01:03:44,240 --> 01:03:46,800 Speaker 10: to things that you have not spent time on yourself. 1276 01:03:47,520 --> 01:03:49,800 Speaker 10: Make sure that you just take a like one minute 1277 01:03:49,800 --> 01:03:53,240 Speaker 10: literally to google whatever your child can access, plus the 1278 01:03:53,320 --> 01:03:56,840 Speaker 10: term parental controls and see what free built in options 1279 01:03:56,880 --> 01:03:59,120 Speaker 10: you have right at your disposal that you might not 1280 01:03:59,200 --> 01:04:02,000 Speaker 10: even know about. And then finally, just talk to your kids. 1281 01:04:02,280 --> 01:04:05,000 Speaker 10: Let them know that they are loved unconditionally and they 1282 01:04:05,000 --> 01:04:07,320 Speaker 10: can talk to you about anything and you won't freak out. 1283 01:04:07,800 --> 01:04:10,760 Speaker 1: T Tanya Jordan, author and founder of Parenting in a 1284 01:04:10,840 --> 01:04:14,920 Speaker 1: Tech World and Bark Technologies Chief Parent Officer. Please follow 1285 01:04:14,960 --> 01:04:21,240 Speaker 1: Titanya on Instagram. T t a n Ia Jordan on Instagram. 1286 01:04:21,360 --> 01:04:24,040 Speaker 1: She posts great rules about all this stuff that you 1287 01:04:24,120 --> 01:04:26,400 Speaker 1: need to know. At least it'll get you thinking. At 1288 01:04:26,480 --> 01:04:29,240 Speaker 1: least it'll remind you that you have to do this stuff. 1289 01:04:29,280 --> 01:04:31,920 Speaker 1: I know it's tough as a parent, Believe me. It 1290 01:04:32,000 --> 01:04:34,360 Speaker 1: is so easy to hand our kids our phone or 1291 01:04:34,400 --> 01:04:36,760 Speaker 1: their phone or let them play these games for a 1292 01:04:36,760 --> 01:04:39,400 Speaker 1: half an hour, an hour and it just continues to 1293 01:04:39,480 --> 01:04:42,040 Speaker 1: go more. Rich On Tech, come in your way right 1294 01:04:42,080 --> 01:04:45,400 Speaker 1: after this. Welcome back to rich On Tech. Rich Demiro 1295 01:04:45,520 --> 01:04:47,720 Speaker 1: here hanging out with you at Triple eight Rich one 1296 01:04:47,800 --> 01:04:50,919 Speaker 1: oh one eight eight eight seven four to two four 1297 01:04:51,200 --> 01:04:55,000 Speaker 1: one zero one h and also find me on Instagram 1298 01:04:55,040 --> 01:04:57,360 Speaker 1: at rich on Tech. That's where I hang out the most. 1299 01:04:57,520 --> 01:05:00,760 Speaker 1: You can check out my stories. Let's go to Terry 1300 01:05:00,800 --> 01:05:02,919 Speaker 1: in Seal Beach. Terry, you're on with Rich? 1301 01:05:03,360 --> 01:05:04,280 Speaker 5: Hi, Rich, how are you? 1302 01:05:04,440 --> 01:05:05,680 Speaker 2: I am doing fantastic. 1303 01:05:05,720 --> 01:05:06,520 Speaker 3: How are you well. 1304 01:05:06,560 --> 01:05:08,000 Speaker 6: I'm getting ready to go out of the country for 1305 01:05:08,040 --> 01:05:12,320 Speaker 6: a couple of weeks, and obviously I can't use an 1306 01:05:12,320 --> 01:05:15,600 Speaker 6: e SIM on my phone. I have to actually physically 1307 01:05:15,640 --> 01:05:18,600 Speaker 6: swap out sim through each country I go to. And 1308 01:05:18,680 --> 01:05:20,840 Speaker 6: I'm just wondering, is there a way, even if I'm 1309 01:05:20,920 --> 01:05:25,080 Speaker 6: using a foreign SIM that I can still text and 1310 01:05:26,040 --> 01:05:28,520 Speaker 6: receive in sentex the folks. 1311 01:05:28,240 --> 01:05:31,360 Speaker 2: Back here, is this an iPhone or a different type 1312 01:05:31,360 --> 01:05:31,680 Speaker 2: of phone? 1313 01:05:31,720 --> 01:05:34,520 Speaker 6: No, it's a it's a Google Pixel five A five G, 1314 01:05:34,720 --> 01:05:37,400 Speaker 6: which is not you know, I heard your recommendation a 1315 01:05:37,440 --> 01:05:40,919 Speaker 6: long time ago about using a SIMS. Unfortunately I can't 1316 01:05:41,000 --> 01:05:42,320 Speaker 6: use an SIM on this phone. 1317 01:05:42,560 --> 01:05:44,600 Speaker 1: Okay, yeah, that might have been before. Is that before 1318 01:05:44,640 --> 01:05:48,160 Speaker 1: the SIM started on those yes? Okay, all right, So 1319 01:05:48,160 --> 01:05:50,240 Speaker 1: you've got so you basically have a carrier here in 1320 01:05:50,240 --> 01:05:52,880 Speaker 1: the US, like a T Mobile, Verizon, whatever it is, 1321 01:05:53,480 --> 01:05:56,640 Speaker 1: and you're going to pop that SIM card out, and 1322 01:05:56,680 --> 01:05:58,760 Speaker 1: then you're going to pop in a SIM card for 1323 01:05:58,800 --> 01:06:03,280 Speaker 1: the country that you are in. Correct, Okay, your text 1324 01:06:03,320 --> 01:06:06,840 Speaker 1: messages from the other SIM will not still get delivered 1325 01:06:06,840 --> 01:06:09,560 Speaker 1: to that phone because they are dependent on that SIM card, 1326 01:06:10,280 --> 01:06:13,920 Speaker 1: and the I'm trying to think if there's a solution. 1327 01:06:14,040 --> 01:06:17,960 Speaker 1: The only solution I can think of is sometimes these 1328 01:06:18,040 --> 01:06:21,280 Speaker 1: carriers have an app, like a Verizon Messages or a 1329 01:06:21,360 --> 01:06:25,600 Speaker 1: T Mobile Digits that will deliver the messages digitally to 1330 01:06:25,640 --> 01:06:29,360 Speaker 1: your phone, But that is carrier dependent, and I don't 1331 01:06:29,400 --> 01:06:31,320 Speaker 1: know if you have the SIM card in there or 1332 01:06:31,680 --> 01:06:33,200 Speaker 1: out of there, if that would still work. 1333 01:06:33,320 --> 01:06:34,560 Speaker 3: Like, like, I. 1334 01:06:34,520 --> 01:06:36,880 Speaker 1: Want to be able to check my text messages on 1335 01:06:36,920 --> 01:06:39,480 Speaker 1: a different device, and it's really tricky to be able 1336 01:06:39,480 --> 01:06:43,400 Speaker 1: to do that. So I think It's one of those 1337 01:06:43,400 --> 01:06:45,440 Speaker 1: things where once that SIM card is out, it's just 1338 01:06:45,520 --> 01:06:47,919 Speaker 1: that those texts are not going to come through on there. 1339 01:06:48,720 --> 01:06:51,360 Speaker 6: Let me ask you this. I have a backup phone 1340 01:06:51,640 --> 01:06:54,080 Speaker 6: that I take with me because I learned the hard way. 1341 01:06:54,280 --> 01:06:57,480 Speaker 6: If you drop a phone on a remote island, Yeah, 1342 01:06:57,520 --> 01:06:59,120 Speaker 6: and it cracks, you're out of luck. 1343 01:06:59,240 --> 01:06:59,439 Speaker 18: Yep. 1344 01:06:59,600 --> 01:07:02,840 Speaker 6: But you can still use a backup phone via Wi Fi. 1345 01:07:03,400 --> 01:07:05,960 Speaker 6: So I was just wondering if I bring my backup 1346 01:07:06,000 --> 01:07:10,200 Speaker 6: phone with my US domestic SIM in it, will I 1347 01:07:10,520 --> 01:07:11,919 Speaker 6: be able to text by a Wi Fi? 1348 01:07:12,200 --> 01:07:13,040 Speaker 2: Oh yeah? 1349 01:07:13,080 --> 01:07:13,360 Speaker 3: Does that? 1350 01:07:13,520 --> 01:07:15,280 Speaker 2: Does that phone have Wi Fi calling on it? 1351 01:07:15,680 --> 01:07:15,840 Speaker 4: Oh? 1352 01:07:15,920 --> 01:07:17,920 Speaker 2: Yeah, yeah, turn on the wife. So here's what you do. 1353 01:07:18,680 --> 01:07:20,560 Speaker 1: Turn on the Wi Fi call, put the take the 1354 01:07:20,600 --> 01:07:22,880 Speaker 1: SIM out, put it in that phone. It will activate. 1355 01:07:23,720 --> 01:07:25,840 Speaker 1: You know, usually it's pretty automatic. It just switches over 1356 01:07:25,880 --> 01:07:28,240 Speaker 1: if you if you pop the SIM in there, uh, 1357 01:07:28,320 --> 01:07:31,440 Speaker 1: it will activate. Once that's activated, your old phone will 1358 01:07:31,440 --> 01:07:33,240 Speaker 1: have no service, you know. Now you can use that 1359 01:07:33,320 --> 01:07:35,760 Speaker 1: on your trip. But this old phone, this other phone, 1360 01:07:36,800 --> 01:07:39,280 Speaker 1: you will turn on Wi Fi calling and then once 1361 01:07:39,280 --> 01:07:41,040 Speaker 1: you're over in the other country, just make sure your 1362 01:07:41,120 --> 01:07:44,040 Speaker 1: roaming is off and uh it as long as this 1363 01:07:44,120 --> 01:07:47,320 Speaker 1: carrier supports Wi Fi calling, your text will come through 1364 01:07:47,800 --> 01:07:50,400 Speaker 1: and your phone calls will come through on Wi Fi calling. 1365 01:07:50,440 --> 01:07:51,080 Speaker 2: Now here's the thing. 1366 01:07:51,480 --> 01:07:53,760 Speaker 1: I learned this actually from a friend when I was 1367 01:07:53,800 --> 01:07:56,960 Speaker 1: in Japan, because I had my phone off and I 1368 01:07:57,000 --> 01:07:58,280 Speaker 1: was like, oh, yeah, I've got my I don't want 1369 01:07:58,280 --> 01:08:00,440 Speaker 1: to use my US carrier. He's like, dude, He's like, 1370 01:08:00,440 --> 01:08:01,919 Speaker 1: why don't you just turn on your Wi Fi calling. 1371 01:08:02,000 --> 01:08:04,120 Speaker 1: I said, well, text messages won't come through. He goes, yeah, 1372 01:08:04,120 --> 01:08:06,320 Speaker 1: they will, and sure enough they came through as soon 1373 01:08:06,360 --> 01:08:08,880 Speaker 1: as I activated that Wi Fi calling on that but 1374 01:08:08,960 --> 01:08:12,800 Speaker 1: kept the roaming off. So I want to report back though, Terry, 1375 01:08:12,840 --> 01:08:15,560 Speaker 1: when you get back, you got it all right, good luck, 1376 01:08:15,640 --> 01:08:17,920 Speaker 1: have fun. And it sounds like a nice place you're 1377 01:08:17,920 --> 01:08:18,200 Speaker 1: going to. 1378 01:08:18,240 --> 01:08:20,080 Speaker 6: If it's a it's called Fiji. 1379 01:08:20,160 --> 01:08:21,919 Speaker 2: Oh okay, well, enjoy Fiji. 1380 01:08:21,960 --> 01:08:25,040 Speaker 6: It's actually even warmer than southern California right now. 1381 01:08:25,200 --> 01:08:28,240 Speaker 1: I've had water from there and it's it's pretty tasty. 1382 01:08:28,360 --> 01:08:32,320 Speaker 1: So I imagine the whole island is even better. Thanks 1383 01:08:32,400 --> 01:08:34,439 Speaker 1: for the call today, triple eight rich one on one 1384 01:08:34,520 --> 01:08:37,439 Speaker 1: eight eight eight seven four to two four one zero one. 1385 01:08:37,640 --> 01:08:40,759 Speaker 1: You know, the Fiji water is so good. Even my kids. 1386 01:08:41,160 --> 01:08:43,280 Speaker 1: My kids are nine to twelve, and even they know 1387 01:08:43,360 --> 01:08:45,280 Speaker 1: the quality of Fiji water. When they're in the store 1388 01:08:45,320 --> 01:08:46,840 Speaker 1: and I'm like, look, you can pick out any water 1389 01:08:46,880 --> 01:08:49,599 Speaker 1: bottle you want. They're like, Dad, we want Fiji. I'm like, 1390 01:08:49,920 --> 01:08:51,840 Speaker 1: what kind of kids am I raising that they're drinking 1391 01:08:51,840 --> 01:08:53,519 Speaker 1: Fiji water? When I was a kid, I drank out 1392 01:08:53,520 --> 01:08:56,840 Speaker 1: of the hose right and it was cold and delicious, 1393 01:08:57,439 --> 01:09:01,080 Speaker 1: And you know what Fiji water is very is very similar. 1394 01:09:01,160 --> 01:09:05,120 Speaker 2: I guess you know you find things at CS. 1395 01:09:05,160 --> 01:09:07,240 Speaker 1: I'm gonna give you a recommendation of a product that 1396 01:09:07,320 --> 01:09:09,880 Speaker 1: I really found there and I've been using ever since. 1397 01:09:09,920 --> 01:09:12,679 Speaker 1: It's called the Gator Grip. This thing is so simple, 1398 01:09:12,800 --> 01:09:16,519 Speaker 1: it's so easy. It's literally a almost like a clothes 1399 01:09:16,600 --> 01:09:20,240 Speaker 1: pin for your phone, and it has a very simple functionality. 1400 01:09:20,560 --> 01:09:22,400 Speaker 1: You put this thing on your phone and you can 1401 01:09:22,439 --> 01:09:25,439 Speaker 1: now prop up your phone so you can watch videos 1402 01:09:25,479 --> 01:09:28,360 Speaker 1: on it. It's like fifteen bucks rich on tech dot 1403 01:09:28,439 --> 01:09:31,160 Speaker 1: TV slash Shop if you want the link to that. 1404 01:09:31,920 --> 01:09:33,840 Speaker 1: I love when I find little things like this that 1405 01:09:33,960 --> 01:09:34,920 Speaker 1: I actually use. 1406 01:09:35,960 --> 01:09:36,360 Speaker 3: Triple A. 1407 01:09:36,520 --> 01:09:38,439 Speaker 2: Rich one on one is the phone number eight eight 1408 01:09:38,560 --> 01:09:40,000 Speaker 2: eight seven four. 1409 01:09:39,840 --> 01:09:43,639 Speaker 1: To two four one zero one. This is the show 1410 01:09:43,640 --> 01:09:45,320 Speaker 1: where I talk about the tech stuff I think you 1411 01:09:45,320 --> 01:09:47,880 Speaker 1: should know about. It's also the place where I answer 1412 01:09:48,120 --> 01:09:49,440 Speaker 1: your tech questions. 1413 01:09:49,920 --> 01:09:52,240 Speaker 2: Gina in Venice. You're on with Rich. 1414 01:09:53,040 --> 01:09:58,000 Speaker 19: So I'm wondering. I'm an Apple person, I have across 1415 01:09:58,800 --> 01:10:01,920 Speaker 19: the AU platform, and I'm wondering if there's a way 1416 01:10:02,560 --> 01:10:08,000 Speaker 19: to think applications that I have like to sink Gmail 1417 01:10:08,280 --> 01:10:12,080 Speaker 19: across all applications. So when I i'd wather it a 1418 01:10:12,120 --> 01:10:16,760 Speaker 19: message or email and on my iPhone and delete it, 1419 01:10:16,760 --> 01:10:22,280 Speaker 19: it's all also deleted on my Mac or my iPad 1420 01:10:22,600 --> 01:10:23,599 Speaker 19: or whatever. 1421 01:10:24,760 --> 01:10:25,000 Speaker 3: Yes. 1422 01:10:25,280 --> 01:10:27,000 Speaker 2: Yes, So there's a couple of ways you can do this. 1423 01:10:28,400 --> 01:10:31,559 Speaker 1: If you download, like specifically for Gmail, if you download 1424 01:10:31,560 --> 01:10:35,800 Speaker 1: the Gmail app, you can install that on your various devices, 1425 01:10:35,880 --> 01:10:38,360 Speaker 1: and if you delete a message on one device, whether 1426 01:10:38,400 --> 01:10:40,559 Speaker 1: it's the web, whether it's the iPhone, whether it's the iPad, 1427 01:10:40,680 --> 01:10:43,280 Speaker 1: it will delete on all the other devices as well, 1428 01:10:44,560 --> 01:10:47,240 Speaker 1: if you're using the Apple Mail app, as long as 1429 01:10:47,280 --> 01:10:51,120 Speaker 1: you set up the email using kind of like their flow, 1430 01:10:51,160 --> 01:10:52,880 Speaker 1: which if you haven't done this in a while, like 1431 01:10:52,920 --> 01:10:55,120 Speaker 1: if you set it up a long time ago, you 1432 01:10:55,200 --> 01:10:57,479 Speaker 1: might have. You might have set it up as what's 1433 01:10:57,520 --> 01:11:00,840 Speaker 1: called pop three. And if you're setting up is pop three, 1434 01:11:00,960 --> 01:11:03,400 Speaker 1: that means that the email is kind of downloaded to 1435 01:11:03,439 --> 01:11:06,280 Speaker 1: your device and everything happens locally, so you want to 1436 01:11:06,320 --> 01:11:09,880 Speaker 1: set it up as what's called imap imap, and when 1437 01:11:09,880 --> 01:11:12,439 Speaker 1: you make a change there, it is reflected on the server, 1438 01:11:12,560 --> 01:11:15,800 Speaker 1: which means it'll be reflected anywhere else. So if it's 1439 01:11:15,920 --> 01:11:18,200 Speaker 1: not deleting, Like let's say you've got the mail app 1440 01:11:18,240 --> 01:11:20,479 Speaker 1: on your phone, you delete an email from Gmail and 1441 01:11:20,520 --> 01:11:23,080 Speaker 1: it doesn't delete, then that means I would go in. 1442 01:11:23,160 --> 01:11:26,439 Speaker 1: I would delete my entire email account from the mail 1443 01:11:26,479 --> 01:11:29,439 Speaker 1: app and set it up fresh, and your your email 1444 01:11:29,439 --> 01:11:31,439 Speaker 1: will be safe because it's it's going to be on 1445 01:11:31,479 --> 01:11:34,559 Speaker 1: the server from Gmail. Yes, yeah, I think the Gmail 1446 01:11:34,560 --> 01:11:36,240 Speaker 1: app is the easiest way to go. That's what I 1447 01:11:36,360 --> 01:11:38,440 Speaker 1: use because it does work across everything. 1448 01:11:38,920 --> 01:11:44,240 Speaker 19: Perfect and I learned stuff. And I have one teenie quick. 1449 01:11:44,160 --> 01:11:47,280 Speaker 2: Question famous last words on this show, Gina. 1450 01:11:47,560 --> 01:11:48,000 Speaker 6: I know. 1451 01:11:50,760 --> 01:11:56,599 Speaker 19: When you click the box trust this device, yes, does it? 1452 01:11:58,200 --> 01:11:58,439 Speaker 3: Yes? 1453 01:11:58,479 --> 01:12:01,000 Speaker 1: You should only click that box when you are attaching 1454 01:12:01,040 --> 01:12:04,519 Speaker 1: the device a trust the device to your computer or 1455 01:12:04,720 --> 01:12:07,240 Speaker 1: like if you see that message when you are plugging 1456 01:12:07,280 --> 01:12:10,160 Speaker 1: into like an outlet at the airport, run as far 1457 01:12:10,160 --> 01:12:12,400 Speaker 1: as you can, because that is why they put that there. 1458 01:12:12,800 --> 01:12:16,479 Speaker 1: That is only for your phone to your computer, and 1459 01:12:17,560 --> 01:12:20,280 Speaker 1: that is because it means that you can transfer data 1460 01:12:20,320 --> 01:12:22,800 Speaker 1: between those two things. If you see that message anywhere else, 1461 01:12:22,800 --> 01:12:25,680 Speaker 1: if you're at a library, public computer, you do not 1462 01:12:25,840 --> 01:12:26,479 Speaker 1: want to do that. 1463 01:12:26,600 --> 01:12:27,960 Speaker 2: You don't want to trust that device. 1464 01:12:28,280 --> 01:12:31,400 Speaker 1: Your device can still charge off of that computer or 1465 01:12:31,400 --> 01:12:34,759 Speaker 1: that outlet, but it will not send data. So trust 1466 01:12:34,760 --> 01:12:37,840 Speaker 1: this device is Take that very seriously when you see it. 1467 01:12:37,880 --> 01:12:39,160 Speaker 1: That's there for a reason. 1468 01:12:40,080 --> 01:12:41,719 Speaker 19: All right, Thank you so much. 1469 01:12:41,840 --> 01:12:42,080 Speaker 4: Rich. 1470 01:12:42,160 --> 01:12:46,040 Speaker 19: I really appreciate your program and all the information you provide. 1471 01:12:46,320 --> 01:12:49,080 Speaker 1: Well, Gina, I appreciate you listening. You are the best 1472 01:12:49,080 --> 01:12:50,040 Speaker 1: part of the show. 1473 01:12:50,160 --> 01:12:50,800 Speaker 2: Thanks so much. 1474 01:12:51,280 --> 01:12:53,920 Speaker 1: Speaking of being out and about and traveling, if you're 1475 01:12:53,960 --> 01:12:56,320 Speaker 1: a nerd like me, the first thing you do when 1476 01:12:56,360 --> 01:12:59,040 Speaker 1: you get to any new place, whether it's a hotel 1477 01:12:59,120 --> 01:13:02,080 Speaker 1: room or or you know you're traveling in an airport, 1478 01:13:02,120 --> 01:13:05,439 Speaker 1: you want to download something. I'm always doing a speed test, 1479 01:13:05,479 --> 01:13:07,240 Speaker 1: so I wanted to share just the app that I 1480 01:13:07,320 --> 01:13:10,040 Speaker 1: really like that does this easily and fast, and I 1481 01:13:10,120 --> 01:13:12,760 Speaker 1: kind of like just the animations on it. It's called 1482 01:13:12,880 --> 01:13:18,200 Speaker 1: Meteor meteo R. It's available for iOS and Android and 1483 01:13:18,360 --> 01:13:20,439 Speaker 1: all you have to do is download the app and 1484 01:13:20,520 --> 01:13:22,960 Speaker 1: you'll see a big button that says speed test and 1485 01:13:23,000 --> 01:13:25,000 Speaker 1: you can do the speed test. And what I like 1486 01:13:25,040 --> 01:13:27,479 Speaker 1: about it is it shows you both the ping, the 1487 01:13:27,560 --> 01:13:31,120 Speaker 1: download and the upload, and when it's done with the test, 1488 01:13:31,240 --> 01:13:34,120 Speaker 1: it will actually show you some apps and how those 1489 01:13:34,160 --> 01:13:36,160 Speaker 1: apps are expected to perform. 1490 01:13:36,240 --> 01:13:38,439 Speaker 2: Based on this speed test. And the neat thing is. 1491 01:13:38,600 --> 01:13:41,000 Speaker 1: You can select the apps that you use the most, 1492 01:13:41,400 --> 01:13:43,320 Speaker 1: so you can see if the things that you do 1493 01:13:43,760 --> 01:13:45,800 Speaker 1: will work. Now, I will tell you, having done many 1494 01:13:45,800 --> 01:13:48,960 Speaker 1: many speed tests over the years, internet speeds out and 1495 01:13:49,000 --> 01:13:52,080 Speaker 1: about on cellular and Wi Fi have gotten way better 1496 01:13:52,120 --> 01:13:53,120 Speaker 1: than they ever have been. 1497 01:13:53,240 --> 01:13:56,040 Speaker 3: So I think for ninety nine percent of things you want. 1498 01:13:55,840 --> 01:13:57,720 Speaker 1: To do, you're going to find the speed that you 1499 01:13:57,800 --> 01:14:00,479 Speaker 1: need just about anywhere you are, unless you're trying to 1500 01:14:00,520 --> 01:14:01,320 Speaker 1: download a movie. 1501 01:14:01,479 --> 01:14:04,320 Speaker 2: Welcome back to another hour of Rich on Tech. 1502 01:14:04,439 --> 01:14:06,479 Speaker 1: This is the show where I talk about the tech 1503 01:14:06,520 --> 01:14:09,080 Speaker 1: stuff I think you should know about. It's also the 1504 01:14:09,240 --> 01:14:13,599 Speaker 1: place where I answer your questions about technology. My name 1505 01:14:13,640 --> 01:14:18,360 Speaker 1: is rich Demiro. The website for the show Richontech dot tv. 1506 01:14:18,920 --> 01:14:20,439 Speaker 1: If you want to get in touch with the show, 1507 01:14:20,479 --> 01:14:23,759 Speaker 1: you can tap the email icon that'll send a message 1508 01:14:24,000 --> 01:14:26,439 Speaker 1: right to my screen. And yes, you send a lot 1509 01:14:26,479 --> 01:14:29,000 Speaker 1: of them. Thank you for that. I do appreciate it. 1510 01:14:29,320 --> 01:14:31,840 Speaker 1: Let's get to the first question this hour. It comes 1511 01:14:31,840 --> 01:14:34,720 Speaker 1: from Chris. Chris says, Hey, Rich, I listened to your 1512 01:14:34,800 --> 01:14:37,519 Speaker 1: radio show on one oh four to three radio when 1513 01:14:37,560 --> 01:14:40,639 Speaker 1: I can in Caerville, Texas. I would like to buy 1514 01:14:40,680 --> 01:14:44,080 Speaker 1: my handicap brother and Android pad so he can play 1515 01:14:44,120 --> 01:14:47,160 Speaker 1: Solitaire and maybe a few other easy games. We would 1516 01:14:47,200 --> 01:14:49,160 Speaker 1: like him to also be able to get emails and 1517 01:14:49,240 --> 01:14:52,080 Speaker 1: so we can zoom with him. As the six siblings 1518 01:14:52,120 --> 01:14:55,080 Speaker 1: are scattered all over the country, I can't tell if 1519 01:14:55,080 --> 01:14:57,400 Speaker 1: any of the pads come with games. I really don't 1520 01:14:57,400 --> 01:15:00,600 Speaker 1: want to have to subscribe to anything at all possible. 1521 01:15:00,880 --> 01:15:03,080 Speaker 1: I think if he can download game apps from the internet, 1522 01:15:03,120 --> 01:15:05,639 Speaker 1: but once it's downloaded, will he need to be hooked 1523 01:15:05,640 --> 01:15:05,960 Speaker 1: to the. 1524 01:15:05,840 --> 01:15:06,799 Speaker 2: Internet to play? 1525 01:15:07,200 --> 01:15:09,920 Speaker 1: There are restrictions in the group home that he lives in. 1526 01:15:10,240 --> 01:15:12,759 Speaker 1: Thanks for any input you can offer, Chris. 1527 01:15:13,160 --> 01:15:15,519 Speaker 2: Well, Chris, it really depends on the game. 1528 01:15:15,600 --> 01:15:18,000 Speaker 1: So most of these tablets do not come with built 1529 01:15:18,040 --> 01:15:20,559 Speaker 1: in games. You may find that some of them do, 1530 01:15:20,960 --> 01:15:24,120 Speaker 1: but I think typically tablets just come kind of without 1531 01:15:24,160 --> 01:15:26,640 Speaker 1: anything installed on them, and you install the apps that 1532 01:15:26,720 --> 01:15:30,400 Speaker 1: you want, so you probably will need internet access at 1533 01:15:30,439 --> 01:15:33,080 Speaker 1: least for the initial setup. That's the way it works 1534 01:15:33,120 --> 01:15:35,360 Speaker 1: with most of the tablets that I've set up, and 1535 01:15:35,400 --> 01:15:39,280 Speaker 1: you'll probably need internet access at least to download the games. 1536 01:15:38,920 --> 01:15:39,639 Speaker 2: The first time. 1537 01:15:39,720 --> 01:15:43,280 Speaker 1: But if you search in Google Play, you will notice 1538 01:15:43,320 --> 01:15:47,240 Speaker 1: that some games are marked offline play. So if you 1539 01:15:47,320 --> 01:15:49,519 Speaker 1: go into Google Play, if you have an Android phone 1540 01:15:49,760 --> 01:15:54,080 Speaker 1: and just go ahead and search offline games, and you 1541 01:15:54,120 --> 01:15:56,479 Speaker 1: can search for that, and you will see a whole 1542 01:15:56,520 --> 01:15:58,679 Speaker 1: bunch of games come up. And if you tap into 1543 01:15:58,680 --> 01:16:02,040 Speaker 1: one of those games, it says about this game, and 1544 01:16:02,080 --> 01:16:05,160 Speaker 1: there's a couple of little kind of boxes underneath this 1545 01:16:05,200 --> 01:16:09,920 Speaker 1: one says Strategy Simulation Casual offline, So that tells you 1546 01:16:09,960 --> 01:16:12,800 Speaker 1: that this game works offline. It also tells you up 1547 01:16:12,880 --> 01:16:15,960 Speaker 1: at the top of the listing if it's available for phone, 1548 01:16:16,080 --> 01:16:19,160 Speaker 1: chromebook and tablet, and so you can see which games 1549 01:16:19,200 --> 01:16:20,720 Speaker 1: will work on the different devices. 1550 01:16:20,960 --> 01:16:23,280 Speaker 2: If you tap offline again, you can see a. 1551 01:16:23,240 --> 01:16:26,519 Speaker 1: Whole list of games that are offline games, and you'll 1552 01:16:26,520 --> 01:16:27,559 Speaker 1: find a whole bunch of them. 1553 01:16:27,680 --> 01:16:29,599 Speaker 2: That is probably the best way to do it. 1554 01:16:29,640 --> 01:16:32,479 Speaker 1: Set up the tablet, download the games at your place, 1555 01:16:32,800 --> 01:16:34,760 Speaker 1: and then hand it over to him. Now, when it 1556 01:16:34,800 --> 01:16:37,640 Speaker 1: comes to tablets, you didn't ask for any recommendations, but 1557 01:16:37,680 --> 01:16:40,000 Speaker 1: I'll give you a few that I like. I think 1558 01:16:40,120 --> 01:16:42,400 Speaker 1: it depends, of course, how much you want to spend. 1559 01:16:42,720 --> 01:16:46,680 Speaker 1: I know that the Amazon Fire tablets are always very inexpensive, 1560 01:16:47,000 --> 01:16:49,400 Speaker 1: and so people are drawn to them. The thing to 1561 01:16:49,439 --> 01:16:52,439 Speaker 1: know about that is that not every game, not every 1562 01:16:52,479 --> 01:16:55,559 Speaker 1: app is available, and you do not have access to 1563 01:16:55,600 --> 01:16:58,759 Speaker 1: Google Play, at least not easily on the Fire tablet. 1564 01:16:58,880 --> 01:17:01,960 Speaker 1: So if you want Google Play games, that's something that 1565 01:17:02,000 --> 01:17:03,800 Speaker 1: you would probably want a different tablet for. 1566 01:17:03,960 --> 01:17:04,879 Speaker 2: So what do I recommend? 1567 01:17:05,240 --> 01:17:08,479 Speaker 1: The one plus Pad is a really nice tablet that 1568 01:17:08,560 --> 01:17:11,320 Speaker 1: starts at four hundred and seventy nine dollars. It often 1569 01:17:11,360 --> 01:17:13,240 Speaker 1: goes on sale, so I would definitely look for that 1570 01:17:13,320 --> 01:17:17,120 Speaker 1: at a cheaper price. But that is a fantastic combination 1571 01:17:17,320 --> 01:17:20,760 Speaker 1: of really high end specs and a great price, so 1572 01:17:20,800 --> 01:17:23,400 Speaker 1: I do like that one. The other one, if you 1573 01:17:23,439 --> 01:17:25,960 Speaker 1: want to go on the cheaper end, is the Nokia 1574 01:17:26,120 --> 01:17:29,280 Speaker 1: T ten. Now, this is a small tablet, it's just 1575 01:17:29,320 --> 01:17:32,920 Speaker 1: about eight inches, but it's a very inexpensive price. So 1576 01:17:33,080 --> 01:17:36,160 Speaker 1: it's about one hundred and twenty nine ninety nine, and 1577 01:17:36,360 --> 01:17:38,160 Speaker 1: maybe you might even be able to find that one 1578 01:17:38,200 --> 01:17:40,920 Speaker 1: for cheaper. It doesn't have the best screen, it doesn't 1579 01:17:40,920 --> 01:17:42,439 Speaker 1: have the best specs, but I. 1580 01:17:42,360 --> 01:17:43,120 Speaker 3: Have tested this. 1581 01:17:43,240 --> 01:17:46,280 Speaker 2: It's easy to hold, it's fine for basic things. 1582 01:17:47,040 --> 01:17:48,519 Speaker 1: You know, some of the games might be a little 1583 01:17:48,520 --> 01:17:51,040 Speaker 1: sluggish on it, but that is another option. If you 1584 01:17:51,080 --> 01:17:53,280 Speaker 1: want something that's going to be the best combination of 1585 01:17:53,400 --> 01:17:56,680 Speaker 1: price and performance and features, I think you go with 1586 01:17:56,720 --> 01:18:01,000 Speaker 1: a Galaxy tab S nine FE and that starts at 1587 01:18:01,040 --> 01:18:02,519 Speaker 1: three hundred and eighty nine dollars. 1588 01:18:02,840 --> 01:18:05,679 Speaker 2: That is from Samsung. It is great. It's water resistant, 1589 01:18:05,720 --> 01:18:07,240 Speaker 2: it's dust resistant, it's. 1590 01:18:07,120 --> 01:18:09,799 Speaker 1: Got a nice big screen, it's got an spen included, 1591 01:18:09,840 --> 01:18:12,519 Speaker 1: it's got a nice long lasting battery. That is a 1592 01:18:12,560 --> 01:18:15,960 Speaker 1: really solid tablet. My only downside of that it is 1593 01:18:16,320 --> 01:18:18,519 Speaker 1: a little bit on the heavier side. But those are 1594 01:18:18,600 --> 01:18:23,120 Speaker 1: some great solutions. And thank you for listening in Texas. 1595 01:18:23,160 --> 01:18:26,360 Speaker 1: Next up, Tony says I have an iPhone fourteen plus 1596 01:18:26,520 --> 01:18:30,519 Speaker 1: limited warranty ending very soon. I currently pay fourteen dollars 1597 01:18:30,600 --> 01:18:34,080 Speaker 1: a month for Assurion with Verizon. At what point is 1598 01:18:34,200 --> 01:18:37,519 Speaker 1: insurance protection no longer worth it? And is there better 1599 01:18:37,600 --> 01:18:42,160 Speaker 1: insurance protection elsewhere? Thanks for all the wonderful information you provide, Tony. 1600 01:18:42,680 --> 01:18:44,760 Speaker 1: Oh no, Tony, you're gonna make me kick a bee's 1601 01:18:44,840 --> 01:18:47,360 Speaker 1: nest here with your question, I am probably. 1602 01:18:47,080 --> 01:18:50,240 Speaker 2: Gonna be very controversial in my answer, but I am. 1603 01:18:50,120 --> 01:18:53,639 Speaker 1: Not a huge fan of these extended warranty programs. 1604 01:18:53,680 --> 01:18:54,679 Speaker 3: I never have been. 1605 01:18:55,240 --> 01:18:55,960 Speaker 2: And I get it. 1606 01:18:56,120 --> 01:18:58,479 Speaker 3: Retailers, the carriers. 1607 01:18:58,280 --> 01:19:00,840 Speaker 1: The phone companies, they all make a lot of money 1608 01:19:00,840 --> 01:19:02,720 Speaker 1: off of this. What are they making money off of. 1609 01:19:03,040 --> 01:19:05,720 Speaker 1: They're making money off of fear. Fear that you're gonna 1610 01:19:05,800 --> 01:19:08,120 Speaker 1: drop your phone, and fear that you're gonna break your phone, 1611 01:19:08,160 --> 01:19:10,400 Speaker 1: and fear that you're gonna not have the money to 1612 01:19:10,600 --> 01:19:12,080 Speaker 1: replace it or repair it. 1613 01:19:12,400 --> 01:19:14,680 Speaker 2: But in many instances, and I will tell you this, 1614 01:19:15,240 --> 01:19:16,000 Speaker 2: I just don't. 1615 01:19:15,840 --> 01:19:17,840 Speaker 1: Think that the insurance is worth it. Let's just do 1616 01:19:18,040 --> 01:19:21,599 Speaker 1: simple math. So you're talking fourteen dollars a month times 1617 01:19:21,680 --> 01:19:25,000 Speaker 1: twelve months, that's one hundred and sixty eight dollars you're 1618 01:19:25,000 --> 01:19:28,360 Speaker 1: paying on top of your expensive smartphone. And by the way, 1619 01:19:28,479 --> 01:19:31,720 Speaker 1: that does not include any deductibles. And so when you 1620 01:19:31,760 --> 01:19:33,840 Speaker 1: go to get your screen repaired or if it's a 1621 01:19:33,840 --> 01:19:37,080 Speaker 1: bigger repair, it's gonna cost even more money. So now 1622 01:19:37,120 --> 01:19:39,680 Speaker 1: you're talking just for one year. Let's just say you're 1623 01:19:39,760 --> 01:19:42,639 Speaker 1: up to two hundred dollars. So how much would that repair. 1624 01:19:42,720 --> 01:19:46,640 Speaker 1: Be if you got one repair at full price and 1625 01:19:46,680 --> 01:19:49,080 Speaker 1: you went to someone in the mall that replaces the screen, 1626 01:19:49,240 --> 01:19:50,760 Speaker 1: or if you went to the Apple store and got 1627 01:19:50,760 --> 01:19:53,640 Speaker 1: the screen replaced, you know it might be cheaper than that. 1628 01:19:53,720 --> 01:19:55,840 Speaker 2: Let's see how much does Apple charge hold on? 1629 01:19:56,240 --> 01:20:00,559 Speaker 1: Okay, so checking the Apple Support website, it is to 1630 01:20:00,600 --> 01:20:03,160 Speaker 1: get a screen repair if you're out of warranty. 1631 01:20:03,200 --> 01:20:04,880 Speaker 2: Now keep in mind this is from Apple. They're going 1632 01:20:04,960 --> 01:20:05,719 Speaker 2: to charge the most. 1633 01:20:05,960 --> 01:20:08,320 Speaker 1: You can go to a third party repair facility that 1634 01:20:08,360 --> 01:20:11,200 Speaker 1: may charge less, but it's three hundred and twenty nine 1635 01:20:11,200 --> 01:20:13,720 Speaker 1: dollars if you have no coverage on your phone. Now, 1636 01:20:13,800 --> 01:20:16,000 Speaker 1: if you have an Apple Care Plus plan, it is 1637 01:20:16,080 --> 01:20:16,759 Speaker 1: twenty nine. 1638 01:20:16,640 --> 01:20:19,320 Speaker 2: Dollars to get that repair. That sounds a lot better. 1639 01:20:19,400 --> 01:20:22,400 Speaker 1: But how much is the Apple Care Plus Well, for 1640 01:20:22,479 --> 01:20:25,120 Speaker 1: two years, it is one hundred and seventy nine dollars, 1641 01:20:25,360 --> 01:20:27,760 Speaker 1: So do the math. Two years one hundred and seventy 1642 01:20:27,840 --> 01:20:30,280 Speaker 1: nine dollars plus the twenty nine. Now you're up to 1643 01:20:30,320 --> 01:20:33,000 Speaker 1: two hundred and ten dollars for that screen repair. So 1644 01:20:33,240 --> 01:20:35,760 Speaker 1: just under that three hundred and twenty nine dollars cost. Now, 1645 01:20:35,800 --> 01:20:40,320 Speaker 1: I will tell you I have tested hundreds of phones. 1646 01:20:40,120 --> 01:20:43,519 Speaker 2: Over the years okay, and I bring them everywhere. 1647 01:20:43,960 --> 01:20:46,080 Speaker 1: I have them in my car, they fall out of 1648 01:20:46,080 --> 01:20:52,120 Speaker 1: my pants pocket whatever. I have broken, maybe maybe two 1649 01:20:52,320 --> 01:20:55,559 Speaker 1: or three screens in my entire lifetime. Now, if you 1650 01:20:55,680 --> 01:20:58,280 Speaker 1: have a good case on your phone and a good 1651 01:20:58,320 --> 01:21:01,360 Speaker 1: screen protector on your phone, ninety nine percent of the 1652 01:21:01,360 --> 01:21:04,360 Speaker 1: time your phone is going to be protected anyway. And 1653 01:21:04,400 --> 01:21:06,840 Speaker 1: what does that leave Well, that leaves theft. So if 1654 01:21:06,880 --> 01:21:09,320 Speaker 1: your phone is stolen and you don't have it, now 1655 01:21:09,360 --> 01:21:10,720 Speaker 1: you're paying even more for. 1656 01:21:10,680 --> 01:21:12,160 Speaker 2: Your coverage for your insurance. 1657 01:21:12,160 --> 01:21:16,040 Speaker 1: So I feel like my advice is always to take 1658 01:21:16,040 --> 01:21:18,519 Speaker 1: that fourteen dollars a month, put it in a separate 1659 01:21:18,640 --> 01:21:21,519 Speaker 1: savings account, and before you know it, you will be 1660 01:21:21,560 --> 01:21:24,680 Speaker 1: self insured against anything that happens to your phone. And 1661 01:21:24,720 --> 01:21:26,519 Speaker 1: by the way, you may even save up enough money 1662 01:21:26,520 --> 01:21:28,080 Speaker 1: to buy a new phone completely. 1663 01:21:28,600 --> 01:21:30,320 Speaker 2: So that is my thought. 1664 01:21:30,479 --> 01:21:32,960 Speaker 1: If you feel better paying that fourteen dollars a month 1665 01:21:32,960 --> 01:21:35,680 Speaker 1: for that insurance plan, by all means, go ahead and 1666 01:21:35,680 --> 01:21:38,200 Speaker 1: do it. I'm just giving you my perspective on this, 1667 01:21:38,280 --> 01:21:40,720 Speaker 1: and I will tell you over the years I have 1668 01:21:40,920 --> 01:21:43,639 Speaker 1: had to you know, since I don't buy the Apple 1669 01:21:43,680 --> 01:21:47,880 Speaker 1: Care on my laptop computers either, I have had to 1670 01:21:47,920 --> 01:21:51,519 Speaker 1: repair my laptop computer twice, and both times the repair 1671 01:21:51,600 --> 01:21:54,160 Speaker 1: is worse. Six hundred dollars, which is a lot. Probably 1672 01:21:54,160 --> 01:21:56,839 Speaker 1: would have been cheaper with Apple Care, but that's twice 1673 01:21:57,000 --> 01:21:58,840 Speaker 1: in probably fifteen years that. 1674 01:21:58,840 --> 01:21:59,400 Speaker 2: I've had Mac. 1675 01:22:00,280 --> 01:22:02,320 Speaker 1: So you know, you got to do the math on 1676 01:22:02,360 --> 01:22:04,799 Speaker 1: these things. If you feel good having it, go ahead. 1677 01:22:04,840 --> 01:22:07,439 Speaker 1: But my feeling is that you're paying a lot for 1678 01:22:07,520 --> 01:22:08,000 Speaker 1: something that. 1679 01:22:07,960 --> 01:22:08,760 Speaker 2: You may not use. 1680 01:22:09,200 --> 01:22:11,559 Speaker 1: One more quick one here, Jennifer says, Hey, Rich, do 1681 01:22:11,560 --> 01:22:14,200 Speaker 1: you know if Amazon does anything with the how is 1682 01:22:14,240 --> 01:22:17,920 Speaker 1: your delivery responses after each delivery? I hope to reward 1683 01:22:18,000 --> 01:22:20,800 Speaker 1: the drivers who manage to deliver my packages to my 1684 01:22:20,960 --> 01:22:25,080 Speaker 1: door rather than to my neighbors. I've been diligently responding 1685 01:22:25,160 --> 01:22:27,960 Speaker 1: each time, but wonder if it's worth the effort. I'm 1686 01:22:27,960 --> 01:22:30,479 Speaker 1: a devoted follower. I've learned so much from you over 1687 01:22:30,520 --> 01:22:34,320 Speaker 1: the years. Thank you for providing interesting, useful information in 1688 01:22:34,439 --> 01:22:39,160 Speaker 1: easy to understand terms. Jennifer in Laguna Hills, California. Jennifer, 1689 01:22:39,200 --> 01:22:41,679 Speaker 1: thanks for the kind words. I did ask Amazon about 1690 01:22:41,720 --> 01:22:44,600 Speaker 1: this and they did say, long story short, this is 1691 01:22:44,640 --> 01:22:48,800 Speaker 1: a very important mechanism for our delivery service partners to assess. 1692 01:22:48,720 --> 01:22:50,080 Speaker 2: Their driver's performance. 1693 01:22:50,120 --> 01:22:53,480 Speaker 1: It's also the best way for customers to show their appreciation. 1694 01:22:53,880 --> 01:22:56,880 Speaker 1: So let your listener know that those responses are important 1695 01:22:56,920 --> 01:22:59,840 Speaker 1: and are linked to the driver who delivered their packages, 1696 01:23:00,160 --> 01:23:01,120 Speaker 1: not their neighbors. 1697 01:23:01,360 --> 01:23:02,400 Speaker 2: Well, there you go, Jennifer. 1698 01:23:02,439 --> 01:23:04,519 Speaker 1: It sounds like every time you leave a good review, 1699 01:23:04,640 --> 01:23:06,360 Speaker 1: it is doing good things for that driver. 1700 01:23:06,720 --> 01:23:07,360 Speaker 3: Keep them coming. 1701 01:23:07,840 --> 01:23:08,800 Speaker 1: My name is rich Dmiro. 1702 01:23:08,920 --> 01:23:10,160 Speaker 3: The website for the show. 1703 01:23:10,160 --> 01:23:13,680 Speaker 2: Rich on Tech dot TV more rich on Tech come 1704 01:23:13,760 --> 01:23:14,280 Speaker 2: your way. 1705 01:23:14,320 --> 01:23:15,040 Speaker 3: Right after this. 1706 01:23:23,280 --> 01:23:26,519 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 1707 01:23:26,560 --> 01:23:29,840 Speaker 1: out with you, talking technology at Triple eight Rich one 1708 01:23:29,840 --> 01:23:33,000 Speaker 1: O one eighty eight seven four to two four one 1709 01:23:33,320 --> 01:23:37,840 Speaker 1: zero one. Marshall and Risita, you're on with Rich I. 1710 01:23:37,920 --> 01:23:38,840 Speaker 14: Shi in the Jersey It. 1711 01:23:39,439 --> 01:23:40,679 Speaker 2: Hey, how's it going. 1712 01:23:40,840 --> 01:23:41,360 Speaker 14: Hanging in there? 1713 01:23:41,360 --> 01:23:41,920 Speaker 20: I hope you doing on? 1714 01:23:42,439 --> 01:23:44,639 Speaker 14: I twitched over from that note twenty Ultra I had 1715 01:23:44,640 --> 01:23:46,720 Speaker 14: that you saw me and Amazon Fresh. I have a 1716 01:23:46,800 --> 01:23:49,280 Speaker 14: twenty four. I'm sorry I didn't know twenty Now we've 1717 01:23:49,320 --> 01:23:51,360 Speaker 14: got the twenty three, but you know that it doesn't 1718 01:23:51,360 --> 01:23:53,759 Speaker 14: have a standal my memory. I got a five twelve 1719 01:23:54,479 --> 01:23:57,639 Speaker 14: memory when I bought the phone. Because they doubled your memory. 1720 01:23:57,920 --> 01:24:01,040 Speaker 18: Tell them whoever you talk to the jam come to 1721 01:24:01,080 --> 01:24:03,640 Speaker 18: put the expandable memory back in because they did this 1722 01:24:03,840 --> 01:24:06,800 Speaker 18: back in the five or six senteries, and I don't 1723 01:24:06,800 --> 01:24:10,519 Speaker 18: know if you remember, Oh yeah, Marshall, they put it 1724 01:24:10,560 --> 01:24:12,680 Speaker 18: back in and on the seven or something like that 1725 01:24:12,720 --> 01:24:14,280 Speaker 18: because people can brained, yep. 1726 01:24:14,280 --> 01:24:15,680 Speaker 2: And then they took it away. 1727 01:24:16,360 --> 01:24:18,400 Speaker 3: Yeah, here's the thing. 1728 01:24:18,720 --> 01:24:21,880 Speaker 1: People love the expandable memory. But these phones are getting 1729 01:24:21,880 --> 01:24:25,000 Speaker 1: to the place where they have the phonemakers want no 1730 01:24:25,160 --> 01:24:27,040 Speaker 1: ports whatsoever. 1731 01:24:27,280 --> 01:24:30,080 Speaker 20: I need a good success from your part. I want 1732 01:24:30,080 --> 01:24:33,040 Speaker 20: a tangible thing. I could put it, take it like, 1733 01:24:33,600 --> 01:24:35,760 Speaker 20: you know, because if I put the micro c car 1734 01:24:35,840 --> 01:24:37,519 Speaker 20: once I filled it up, you know, I could take 1735 01:24:37,560 --> 01:24:39,080 Speaker 20: it out and put a fresh one in, sure, but 1736 01:24:39,400 --> 01:24:40,559 Speaker 20: take it with me and then. 1737 01:24:40,479 --> 01:24:41,880 Speaker 18: Whatever I want to do with that car. 1738 01:24:42,280 --> 01:24:44,040 Speaker 17: I don't want to put myself up in the cloud. 1739 01:24:44,080 --> 01:24:45,720 Speaker 20: I don't want to put it onto a laptop. 1740 01:24:46,200 --> 01:24:48,200 Speaker 17: And like I want something I could take and put 1741 01:24:48,280 --> 01:24:51,360 Speaker 17: into the you know, plug into the phone, download all 1742 01:24:51,360 --> 01:24:53,400 Speaker 17: the stuff from you know, the pictures and videos. However, 1743 01:24:53,640 --> 01:24:56,400 Speaker 17: I have put into something candile that I can put 1744 01:24:56,960 --> 01:24:59,040 Speaker 17: you know, Terry Ren with me because it's got five 1745 01:24:59,160 --> 01:25:02,280 Speaker 17: twelve told memory on it, so it probably needs to 1746 01:25:02,320 --> 01:25:05,040 Speaker 17: be considered something large to you know, you know, not 1747 01:25:05,120 --> 01:25:07,280 Speaker 17: physical arts, but like you know, data largs. 1748 01:25:07,400 --> 01:25:07,960 Speaker 3: That's what it is. 1749 01:25:08,280 --> 01:25:10,439 Speaker 1: Well, the good news is, look, the good news is 1750 01:25:10,479 --> 01:25:13,559 Speaker 1: with these phones with the USBC, you could plug any 1751 01:25:13,640 --> 01:25:15,560 Speaker 1: drive into them. Just get a hard drive if you 1752 01:25:15,600 --> 01:25:17,920 Speaker 1: want to do it that way, that's the cheapest. If 1753 01:25:17,920 --> 01:25:22,640 Speaker 1: you want something small, get a flash drive. And the 1754 01:25:23,080 --> 01:25:27,960 Speaker 1: phone actually has an app built in called my File. 1755 01:25:28,000 --> 01:25:30,840 Speaker 1: Let's see what it's called here files my files. So 1756 01:25:30,920 --> 01:25:32,800 Speaker 1: if you go into the my files app, if you 1757 01:25:32,880 --> 01:25:34,880 Speaker 1: plug in a hard drive or a flash drive, it's 1758 01:25:34,880 --> 01:25:37,680 Speaker 1: going to show up under storage and you could just 1759 01:25:37,680 --> 01:25:39,920 Speaker 1: go ahead and copy and paste all the stuff that 1760 01:25:40,000 --> 01:25:43,559 Speaker 1: you want from your phone into that drive. And I'm 1761 01:25:43,560 --> 01:25:45,160 Speaker 1: sure there's some apps that can help you do that 1762 01:25:45,200 --> 01:25:46,800 Speaker 1: as well, but it's it's built into the phone. 1763 01:25:46,840 --> 01:25:48,479 Speaker 2: It's very simple to do it that way. If you 1764 01:25:48,520 --> 01:25:49,639 Speaker 2: don't want to go to the cloud. 1765 01:25:50,200 --> 01:25:53,120 Speaker 1: The drives that I recommend, if you want to just 1766 01:25:53,160 --> 01:25:55,639 Speaker 1: get a regular hard drive, just go on Amazon search 1767 01:25:55,840 --> 01:25:58,880 Speaker 1: you know hard drive Western Digital and you can get 1768 01:25:58,920 --> 01:26:02,559 Speaker 1: like a probably a two terabyte drive for like sixty bucks. 1769 01:26:02,600 --> 01:26:06,160 Speaker 1: At this point. Make sure it's USBC. But if you 1770 01:26:06,200 --> 01:26:09,840 Speaker 1: want to get a flash drive, PNY has what's called 1771 01:26:09,840 --> 01:26:13,639 Speaker 1: the duo link and this is a USB three point 1772 01:26:13,640 --> 01:26:17,559 Speaker 1: two C drive USBC. Plug it into the bottom. They 1773 01:26:17,600 --> 01:26:20,240 Speaker 1: make it in one twenty eight gigabytes or two fifty six. 1774 01:26:20,840 --> 01:26:23,679 Speaker 1: One twenty eight gigabytes is twenty bucks. Two fifty six 1775 01:26:23,760 --> 01:26:26,240 Speaker 1: is twenty five dollars. That's that's a pretty good value 1776 01:26:27,080 --> 01:26:29,760 Speaker 1: if you want to get sand disk. They make some 1777 01:26:29,920 --> 01:26:35,480 Speaker 1: products that are USB flash drives under the I expand 1778 01:26:35,760 --> 01:26:41,200 Speaker 1: name and same thing. You can get these things very cheap. 1779 01:26:41,360 --> 01:26:44,640 Speaker 1: Just look for USBC there. They're kind of dropping the 1780 01:26:44,680 --> 01:26:47,400 Speaker 1: I expand. It looks like so it's uh. They call 1781 01:26:47,439 --> 01:26:51,680 Speaker 1: it the Ultra dual drive. Go and USBC. You can 1782 01:26:51,720 --> 01:26:54,960 Speaker 1: get it all the way up to a terabyte. Okay, 1783 01:26:55,000 --> 01:26:57,160 Speaker 1: so one terabyte is going to be one hundred and 1784 01:26:57,280 --> 01:26:59,720 Speaker 1: nine to ninety nine. You said your phone. I think 1785 01:26:59,720 --> 01:27:02,639 Speaker 1: you said it was two fifty six or five twelve 1786 01:27:03,240 --> 01:27:07,559 Speaker 1: thirty six ninety nine for a five hundred and twelve 1787 01:27:08,160 --> 01:27:12,360 Speaker 1: gigabyte drive flash drive. This thing is tiny. It's it'll 1788 01:27:12,360 --> 01:27:15,559 Speaker 1: fit on your keychain. So go ahead, you can get 1789 01:27:15,600 --> 01:27:19,000 Speaker 1: that and sync all of your photos, videos, files, whatever 1790 01:27:19,040 --> 01:27:21,599 Speaker 1: you want. Marshall, And yes, I remember you. We met 1791 01:27:21,640 --> 01:27:26,200 Speaker 1: outside the Amazon Fresh store and I think it was 1792 01:27:26,240 --> 01:27:29,040 Speaker 1: Woodland Hills. Maybe when it was first opening. You showed 1793 01:27:29,080 --> 01:27:30,400 Speaker 1: me your phone and you said, Rich, you made me 1794 01:27:30,439 --> 01:27:32,559 Speaker 1: get this. And when people say that to me, I'm 1795 01:27:32,600 --> 01:27:35,840 Speaker 1: always like hesitant. I'm like, do you like it? And 1796 01:27:35,880 --> 01:27:38,880 Speaker 1: you said yes, Thanks for the call today, eighty eight 1797 01:27:39,000 --> 01:27:41,960 Speaker 1: rich one on one eight eight eight seven four to 1798 01:27:41,960 --> 01:27:44,080 Speaker 1: two four one zero one. 1799 01:27:44,520 --> 01:27:46,120 Speaker 2: You can find me on social media. 1800 01:27:46,280 --> 01:27:51,760 Speaker 1: I'm at Rich on Tech on Instagram, Facebook X, all 1801 01:27:51,920 --> 01:27:56,360 Speaker 1: the places online, the website for the show rich on 1802 01:27:56,840 --> 01:28:01,360 Speaker 1: Tech dot TV. You can also watch the segments that 1803 01:28:01,400 --> 01:28:04,760 Speaker 1: I do for television there, and you know, just a 1804 01:28:04,800 --> 01:28:07,000 Speaker 1: lot of stuff you can do. Listen to the podcast. 1805 01:28:07,120 --> 01:28:11,000 Speaker 1: You can download this show later to listen again. You know, 1806 01:28:11,040 --> 01:28:12,760 Speaker 1: maybe you didn't catch something. You're like, what did Rich 1807 01:28:12,800 --> 01:28:14,920 Speaker 1: say about that? Let me listen to all three hours 1808 01:28:14,960 --> 01:28:18,280 Speaker 1: once again. Just search Rich on Tech in your favorite 1809 01:28:18,320 --> 01:28:21,360 Speaker 1: podcasting app or your favorite audio app. 1810 01:28:21,400 --> 01:28:24,519 Speaker 2: I should say, Katie is in. 1811 01:28:24,240 --> 01:28:28,639 Speaker 1: La Century City, Century City, Welcome to the show. 1812 01:28:29,400 --> 01:28:33,719 Speaker 21: If we change carriers on our cell phones from one 1813 01:28:33,760 --> 01:28:37,960 Speaker 21: to another, from AT and T to something else, can 1814 01:28:38,000 --> 01:28:41,320 Speaker 21: we keep our phone numbers the way they are? 1815 01:28:42,360 --> 01:28:42,599 Speaker 3: Yes? 1816 01:28:43,760 --> 01:28:46,760 Speaker 1: This is called yeah, This is called poorting out a 1817 01:28:46,800 --> 01:28:51,400 Speaker 1: phone number and basically all the cellular all the cellular 1818 01:28:51,439 --> 01:28:55,360 Speaker 1: companies use a system that allows them to grab the 1819 01:28:55,400 --> 01:28:57,400 Speaker 1: phone number from your old account bring it to the 1820 01:28:57,400 --> 01:29:00,880 Speaker 1: new account. Now, how easy that is can sometimes be 1821 01:29:00,920 --> 01:29:02,720 Speaker 1: a little tricky. So the thing you need to know 1822 01:29:03,000 --> 01:29:05,960 Speaker 1: about porting a phone number out number one, do not 1823 01:29:06,160 --> 01:29:09,280 Speaker 1: cancel your old service. That is the number one thing 1824 01:29:09,320 --> 01:29:13,479 Speaker 1: to know. So you need to have your old service active, 1825 01:29:14,560 --> 01:29:16,880 Speaker 1: and you have to also kind of set up that 1826 01:29:17,000 --> 01:29:19,439 Speaker 1: service for the port out, And with AT and T 1827 01:29:19,560 --> 01:29:23,960 Speaker 1: specifically you can Basically you need a pin you need 1828 01:29:24,000 --> 01:29:28,200 Speaker 1: your account, You need your account information very perfectly for 1829 01:29:28,280 --> 01:29:30,759 Speaker 1: the new carrier to be able to grab that phone number. 1830 01:29:31,280 --> 01:29:33,599 Speaker 1: And with AT and T you need to get a 1831 01:29:33,720 --> 01:29:37,840 Speaker 1: special pin code because phone numbers are our lives, and 1832 01:29:37,920 --> 01:29:39,519 Speaker 1: so you don't want to just be able to have 1833 01:29:39,760 --> 01:29:42,360 Speaker 1: a stranger take your phone number from you. And so 1834 01:29:42,479 --> 01:29:46,519 Speaker 1: these cellular carriers have gotten pretty like strict about porting out. 1835 01:29:46,640 --> 01:29:48,479 Speaker 1: They want to let you do it easily, but they 1836 01:29:48,479 --> 01:29:50,599 Speaker 1: also want to make sure you are who you say 1837 01:29:50,600 --> 01:29:55,280 Speaker 1: you are, and so you basically need to get a 1838 01:29:55,400 --> 01:29:59,040 Speaker 1: pin number with AT and T so that you can 1839 01:29:59,080 --> 01:30:01,960 Speaker 1: give that special pin number to the new provider and 1840 01:30:02,120 --> 01:30:04,679 Speaker 1: get them and that way they can grab that phone number. 1841 01:30:04,720 --> 01:30:08,200 Speaker 1: So on AT and T you can dial from your 1842 01:30:08,200 --> 01:30:12,360 Speaker 1: phone star Port p O R T and you can 1843 01:30:12,400 --> 01:30:15,120 Speaker 1: get a number transfer pin sent to you via your 1844 01:30:15,120 --> 01:30:18,559 Speaker 1: text message. You'll need your account passcode to generate that, 1845 01:30:18,880 --> 01:30:20,680 Speaker 1: so just keep in mind you will need some of 1846 01:30:20,720 --> 01:30:24,240 Speaker 1: that information. If you have the AT and T app, 1847 01:30:24,479 --> 01:30:28,000 Speaker 1: you can go into the people and Permissions and it 1848 01:30:28,040 --> 01:30:31,400 Speaker 1: says transfer port transfer phone number and you have to 1849 01:30:31,439 --> 01:30:33,880 Speaker 1: request a PIN there and it will display on the 1850 01:30:33,880 --> 01:30:35,800 Speaker 1: screen and that pin number is what's going to get 1851 01:30:35,840 --> 01:30:39,280 Speaker 1: that new carrier the ability to grab your phone number. 1852 01:30:39,360 --> 01:30:42,680 Speaker 1: So it's you know, porting is not tough, but you 1853 01:30:42,760 --> 01:30:45,160 Speaker 1: do need to have all of your information in a 1854 01:30:45,200 --> 01:30:49,000 Speaker 1: line and also some of these code numbers before you 1855 01:30:49,040 --> 01:30:51,200 Speaker 1: can allow that port to happen. And that's for a 1856 01:30:51,240 --> 01:30:55,400 Speaker 1: reason because again people do these things where they steal 1857 01:30:55,439 --> 01:30:58,080 Speaker 1: your number and then they can get your codes for 1858 01:30:58,240 --> 01:31:01,720 Speaker 1: logging into various websites, you know, the two factor authentication 1859 01:31:01,840 --> 01:31:04,439 Speaker 1: codes and or they you know, there's a lot they 1860 01:31:04,439 --> 01:31:06,160 Speaker 1: can do a lot of damage they can do. So 1861 01:31:06,400 --> 01:31:09,960 Speaker 1: that is the way to do it, Katie, And just yeah, 1862 01:31:10,360 --> 01:31:12,360 Speaker 1: make sure you don't and by the way, once you 1863 01:31:12,479 --> 01:31:15,160 Speaker 1: once that number is transferred to the new service, it's 1864 01:31:15,200 --> 01:31:18,760 Speaker 1: automatically canceled at your old provider. So once that number 1865 01:31:18,840 --> 01:31:20,640 Speaker 1: is pulled out of your account and you have it 1866 01:31:20,680 --> 01:31:24,560 Speaker 1: with your new service, your old service will be disconnected automatically. 1867 01:31:24,600 --> 01:31:26,920 Speaker 1: There's usually nothing you have to do after that. It 1868 01:31:26,960 --> 01:31:30,400 Speaker 1: should automatically disconnect. Thanks for the call, Katie. I'm glad 1869 01:31:30,439 --> 01:31:32,160 Speaker 1: you heard good things about me. You must have been 1870 01:31:32,200 --> 01:31:33,360 Speaker 1: talking to my family now. 1871 01:31:33,400 --> 01:31:34,360 Speaker 3: As you know, it is. 1872 01:31:34,360 --> 01:31:37,680 Speaker 1: My goal to make this show as useful as possible. 1873 01:31:37,760 --> 01:31:39,639 Speaker 1: That's why I do a mix of things. I talk 1874 01:31:39,680 --> 01:31:41,799 Speaker 1: about the tech stuff I think you should know about. 1875 01:31:42,200 --> 01:31:45,280 Speaker 1: That includes the news of the week. That includes reviews, 1876 01:31:45,680 --> 01:31:48,960 Speaker 1: that's tips, that's useful apps, And a big part of 1877 01:31:49,000 --> 01:31:52,719 Speaker 1: all of this is my website, rich on tech dot TV. 1878 01:31:53,320 --> 01:31:55,400 Speaker 1: You might know that I do have a job as 1879 01:31:55,439 --> 01:31:59,320 Speaker 1: a TV reporter in Los Angeles for ktlaight Channel five, 1880 01:31:59,680 --> 01:32:02,439 Speaker 1: So of course I have my articles on there as 1881 01:32:02,439 --> 01:32:05,519 Speaker 1: well on the website, and I have my TV segments. 1882 01:32:05,560 --> 01:32:07,160 Speaker 1: So if you go to the website rich on tech 1883 01:32:07,200 --> 01:32:09,920 Speaker 1: dot tv, not only can you follow me on social media. 1884 01:32:10,000 --> 01:32:14,080 Speaker 1: I'm on Twitter now X, I'm on Instagram, I'm on Facebook. 1885 01:32:14,120 --> 01:32:16,920 Speaker 1: You can find my email address there. You'll always see 1886 01:32:16,920 --> 01:32:19,720 Speaker 1: my latest story. Plus you can get my newsletter. I've 1887 01:32:19,760 --> 01:32:22,799 Speaker 1: been putting a lot of effort into my newsletter because 1888 01:32:22,840 --> 01:32:23,639 Speaker 1: that is kind. 1889 01:32:23,439 --> 01:32:25,599 Speaker 3: Of like this show. It's the best way to keep 1890 01:32:25,680 --> 01:32:26,120 Speaker 3: up with me. 1891 01:32:26,439 --> 01:32:29,200 Speaker 2: I will send out one to two emails per week. 1892 01:32:29,520 --> 01:32:31,280 Speaker 3: One of them is my main newsletter. 1893 01:32:31,560 --> 01:32:34,000 Speaker 2: One will be an audio version of this show, so 1894 01:32:34,040 --> 01:32:36,000 Speaker 2: that's nice and easy to listen to later. 1895 01:32:35,840 --> 01:32:38,200 Speaker 1: And get all the links to everything I mentioned. Plus, 1896 01:32:38,240 --> 01:32:40,360 Speaker 1: like I said, you could watch my latest TV segment. 1897 01:32:40,680 --> 01:32:43,200 Speaker 1: You can see links to all of the previous shows. 1898 01:32:43,600 --> 01:32:45,840 Speaker 1: So I've got all the episodes lined up in. 1899 01:32:45,840 --> 01:32:48,559 Speaker 2: A wiki for the radio show What's Going On? 1900 01:32:48,680 --> 01:32:51,599 Speaker 1: Rich tamiro here rich on Tech, Welcome back to the show. 1901 01:32:51,760 --> 01:32:55,600 Speaker 1: Joining me now is Jose Brionez. He runs a website 1902 01:32:55,640 --> 01:33:00,800 Speaker 1: called Dumb phone Finder. He is a digital minimal Jose, 1903 01:33:00,960 --> 01:33:01,719 Speaker 1: welcome to the show. 1904 01:33:02,640 --> 01:33:03,760 Speaker 15: Thank you for having me. Rich. 1905 01:33:04,000 --> 01:33:07,880 Speaker 1: You embraced digital minimalism a couple of years ago. 1906 01:33:08,400 --> 01:33:10,800 Speaker 3: Tell me why and what that journey's been like. 1907 01:33:11,320 --> 01:33:14,600 Speaker 22: So for me, I think the idea is that I 1908 01:33:14,920 --> 01:33:18,720 Speaker 22: was spending too much time online and that's because I 1909 01:33:18,760 --> 01:33:21,920 Speaker 22: went from one environment to another. So I got out 1910 01:33:21,920 --> 01:33:24,840 Speaker 22: of college, I went to university, and I had a 1911 01:33:24,960 --> 01:33:29,560 Speaker 22: very structure life, going to school, going to work hours, 1912 01:33:29,640 --> 01:33:32,800 Speaker 22: and then going home. But then I went out of 1913 01:33:32,840 --> 01:33:35,439 Speaker 22: that structure life to the life that I had to 1914 01:33:35,479 --> 01:33:39,160 Speaker 22: build myself, and I found myself spending too much of 1915 01:33:39,200 --> 01:33:41,000 Speaker 22: that lifetime online. 1916 01:33:41,560 --> 01:33:42,959 Speaker 15: So when I got my first. 1917 01:33:42,800 --> 01:33:46,200 Speaker 22: Job, I was spending roughly about twelve to thirteen hours 1918 01:33:46,280 --> 01:33:51,200 Speaker 22: online work and leisure altogether, and I did not want 1919 01:33:51,240 --> 01:33:53,760 Speaker 22: to do that. So I started to find alternatives in 1920 01:33:53,800 --> 01:33:57,640 Speaker 22: my life that will allow me to live what I 1921 01:33:57,720 --> 01:34:01,120 Speaker 22: call a better life, a more balanced life, and interact 1922 01:34:01,160 --> 01:34:03,320 Speaker 22: with technology but not be overcome by it. 1923 01:34:03,560 --> 01:34:05,920 Speaker 1: Okay, so the first thing you did in this journey, 1924 01:34:06,080 --> 01:34:08,120 Speaker 1: I assume was get rid of the smartphone. 1925 01:34:08,200 --> 01:34:10,799 Speaker 3: What tell me about that aspect you switched. 1926 01:34:10,920 --> 01:34:12,760 Speaker 1: What did you try to do, Like, what was your 1927 01:34:12,800 --> 01:34:15,960 Speaker 1: goal in Did you try to reduce your time on 1928 01:34:15,960 --> 01:34:17,759 Speaker 1: the smartphone or just get rid of it all together? 1929 01:34:18,120 --> 01:34:19,840 Speaker 22: So I think at first I was trying to keep 1930 01:34:19,840 --> 01:34:22,559 Speaker 22: my smartphone and use the tools that are with it, 1931 01:34:22,680 --> 01:34:25,760 Speaker 22: so screen time or other you know, kind of like 1932 01:34:25,920 --> 01:34:29,320 Speaker 22: little hacks. But at some point in time I realized 1933 01:34:29,360 --> 01:34:31,600 Speaker 22: that I am not a smartphone person. If I have 1934 01:34:31,720 --> 01:34:35,200 Speaker 22: something available and I have the technology available to me. 1935 01:34:35,560 --> 01:34:37,719 Speaker 15: I want to use it. If I have a smartphone 1936 01:34:37,720 --> 01:34:38,599 Speaker 15: in my hands, I want. 1937 01:34:38,479 --> 01:34:38,840 Speaker 3: To use it. 1938 01:34:38,880 --> 01:34:40,880 Speaker 15: I want to get the most out of it. 1939 01:34:41,320 --> 01:34:44,800 Speaker 22: So taking that and going to a simpler phone at 1940 01:34:44,840 --> 01:34:47,479 Speaker 22: the time, I tried a Life phone too, which has 1941 01:34:47,520 --> 01:34:50,320 Speaker 22: been my device for the past four years, and it 1942 01:34:50,360 --> 01:34:50,920 Speaker 22: had enough. 1943 01:34:51,040 --> 01:34:52,760 Speaker 15: It had enough things that I liked. 1944 01:34:53,120 --> 01:34:56,479 Speaker 22: I liked the company, and it wasn't perfect, but it 1945 01:34:56,560 --> 01:34:59,519 Speaker 22: had the things that I wanted and appreciate it, and 1946 01:34:59,720 --> 01:35:03,360 Speaker 22: I started to look for alternative ways to do all 1947 01:35:03,439 --> 01:35:06,080 Speaker 22: of the other smart things that I had become accustomed to. 1948 01:35:06,320 --> 01:35:09,760 Speaker 1: And real quick I have tested the light phone. It's 1949 01:35:09,800 --> 01:35:13,559 Speaker 1: basically a Kindle like a Kindle screen on a phone. 1950 01:35:13,600 --> 01:35:16,880 Speaker 1: It's really small, it's very minimalistic. It's not a color 1951 01:35:16,960 --> 01:35:18,719 Speaker 1: screen as far as I know. The one I tested 1952 01:35:18,880 --> 01:35:22,080 Speaker 1: wasn't and it's very basic. I mean I had a 1953 01:35:22,120 --> 01:35:24,519 Speaker 1: couple of functions on it. I can't remember everything it did, 1954 01:35:24,560 --> 01:35:26,320 Speaker 1: but you know, you could text on it, you can 1955 01:35:26,400 --> 01:35:29,920 Speaker 1: make phone calls, and I believe Verizon for a while 1956 01:35:30,080 --> 01:35:32,439 Speaker 1: was allowing you to add it as a secondary line, 1957 01:35:32,479 --> 01:35:34,920 Speaker 1: so theoretically you could have your smartphone during the week 1958 01:35:35,200 --> 01:35:37,360 Speaker 1: and then your light phone on the weekends or nights 1959 01:35:37,360 --> 01:35:40,160 Speaker 1: when you go out to dinner. What has been the 1960 01:35:40,160 --> 01:35:43,200 Speaker 1: biggest challenge in transitioning away from a smartphone. 1961 01:35:43,520 --> 01:35:45,479 Speaker 22: I think the biggest challenge for me is that you 1962 01:35:45,520 --> 01:35:48,040 Speaker 22: have to relearn how to operate in the twenty first 1963 01:35:48,080 --> 01:35:50,800 Speaker 22: century but with twentieth century principles. 1964 01:35:51,200 --> 01:35:52,240 Speaker 15: So when you go to a. 1965 01:35:52,200 --> 01:35:55,800 Speaker 22: Restaurant and they have a QR code, you need to ask, hey, 1966 01:35:55,840 --> 01:35:58,040 Speaker 22: can I get a paper menu? Or when you go 1967 01:35:58,200 --> 01:36:01,759 Speaker 22: to the airport and instead of having the QR code 1968 01:36:01,800 --> 01:36:04,720 Speaker 22: ready for you to use and board your plane, you 1969 01:36:04,840 --> 01:36:07,320 Speaker 22: have to be mindful of printing it at home or 1970 01:36:07,360 --> 01:36:09,880 Speaker 22: going to the kiosk and talking to somebody so that 1971 01:36:09,960 --> 01:36:13,400 Speaker 22: you can get those things. And of course navigating that's 1972 01:36:13,439 --> 01:36:15,560 Speaker 22: a new thing, right Like you know GPS, so we 1973 01:36:15,600 --> 01:36:17,760 Speaker 22: don't have the bulky ones anymore, so you kind of 1974 01:36:17,760 --> 01:36:20,120 Speaker 22: have to go back a couple of years and say, Okay, 1975 01:36:20,120 --> 01:36:22,519 Speaker 22: I'm going to bring this bulky GPS on my car 1976 01:36:22,640 --> 01:36:25,760 Speaker 22: instead of having my phone with Android auto and everything 1977 01:36:25,880 --> 01:36:30,559 Speaker 22: really nicely laid out. It's difficult in the beginning because 1978 01:36:30,600 --> 01:36:33,360 Speaker 22: we're used to all of this convenience, but over time 1979 01:36:33,439 --> 01:36:37,200 Speaker 22: you start finding and you start asking more questions, and 1980 01:36:37,240 --> 01:36:39,400 Speaker 22: you find the alternatives that you need to find for 1981 01:36:39,479 --> 01:36:41,320 Speaker 22: the things that you need to do, and you live 1982 01:36:41,360 --> 01:36:44,360 Speaker 22: a normal life as normal as it is. It's definitely 1983 01:36:44,400 --> 01:36:47,920 Speaker 22: simpler and less convenient. But for me at least, it 1984 01:36:47,920 --> 01:36:52,680 Speaker 22: has been quite a improvement in my personal life, my relationships, 1985 01:36:52,680 --> 01:36:53,599 Speaker 22: and my work as well. 1986 01:36:54,200 --> 01:36:55,960 Speaker 2: What have the improvement's been. 1987 01:36:56,600 --> 01:36:59,760 Speaker 22: I think the main improvement is that I can have 1988 01:36:59,800 --> 01:37:03,280 Speaker 22: a conversation with my wife and not be distracted by 1989 01:37:03,280 --> 01:37:07,680 Speaker 22: the notifications on my phone because I'm not deeply attracted 1990 01:37:07,720 --> 01:37:08,760 Speaker 22: to it anymore. 1991 01:37:09,320 --> 01:37:10,960 Speaker 15: Even when we go on a trip. 1992 01:37:11,040 --> 01:37:13,800 Speaker 22: I do have a smartphone that I keep for international 1993 01:37:13,800 --> 01:37:17,760 Speaker 22: trips because when I'm international, I don't know the language, 1994 01:37:18,120 --> 01:37:19,680 Speaker 22: you know, I may not be able to figure it 1995 01:37:19,680 --> 01:37:21,519 Speaker 22: out all the things that I have figured out here 1996 01:37:21,720 --> 01:37:25,640 Speaker 22: in my local context. But even when we go international, 1997 01:37:25,960 --> 01:37:29,200 Speaker 22: I'm definitely more present, more available, you know. In my 1998 01:37:29,280 --> 01:37:31,840 Speaker 22: personal relationships, I can go to a place and not 1999 01:37:31,920 --> 01:37:35,320 Speaker 22: take my phone and I don't feel wow, oh my gosh, 2000 01:37:35,320 --> 01:37:37,400 Speaker 22: like what's going on in the world out there, because 2001 01:37:37,400 --> 01:37:39,000 Speaker 22: I get to cherish the experiences. 2002 01:37:39,320 --> 01:37:40,000 Speaker 15: When it comes to. 2003 01:37:40,000 --> 01:37:43,559 Speaker 22: Work, I finish work quite faster, you know, just because 2004 01:37:43,640 --> 01:37:45,720 Speaker 22: I don't have a lot of distractions pinging me or 2005 01:37:45,840 --> 01:37:49,040 Speaker 22: grabbing my attention. You kind of remain more focused in 2006 01:37:49,160 --> 01:37:51,080 Speaker 22: your work and you do it faster, and then you 2007 01:37:51,160 --> 01:37:54,000 Speaker 22: get more time for relaxation and other activities that I want. 2008 01:37:54,200 --> 01:37:55,880 Speaker 3: Do you ever feel like you're missing out? 2009 01:37:56,120 --> 01:37:58,479 Speaker 22: I do miss out, but I think that's a mindset 2010 01:37:58,479 --> 01:38:00,920 Speaker 22: that you have to accept. I did not start this 2011 01:38:01,160 --> 01:38:04,439 Speaker 22: in order to have the niceties of the twenty first 2012 01:38:04,439 --> 01:38:07,839 Speaker 22: century and the principles of the twentieth century and then 2013 01:38:07,960 --> 01:38:10,320 Speaker 22: you know, kind of like interact back and forth between them. 2014 01:38:10,960 --> 01:38:13,920 Speaker 22: I started this as a lifestyle change. I wanted my 2015 01:38:14,000 --> 01:38:16,680 Speaker 22: lifestyle to change. I wanted to start interacting more with 2016 01:38:16,920 --> 01:38:20,200 Speaker 22: print media. I wanted to kind of have a little 2017 01:38:20,240 --> 01:38:23,400 Speaker 22: bit more of a slower life. So, yes, I am 2018 01:38:23,439 --> 01:38:26,120 Speaker 22: missing out, but I'm okay with that. I have accepted that, 2019 01:38:26,600 --> 01:38:28,240 Speaker 22: and that's one of the hardest parts. 2020 01:38:28,280 --> 01:38:28,479 Speaker 4: You know. 2021 01:38:28,720 --> 01:38:30,960 Speaker 22: I've missed out on a couple parties that my friends 2022 01:38:31,080 --> 01:38:33,920 Speaker 22: organized because I'm not in the group message or I 2023 01:38:33,920 --> 01:38:37,000 Speaker 22: don't have that app that everybody has. I missed out 2024 01:38:37,000 --> 01:38:41,000 Speaker 22: on quote unquote posts that are important. And one time 2025 01:38:41,120 --> 01:38:43,640 Speaker 22: I did miss out on some email communication that was 2026 01:38:43,680 --> 01:38:47,280 Speaker 22: pretty prompt. It wasn't a super emergency because This is 2027 01:38:47,280 --> 01:38:50,280 Speaker 22: something that I tell everybody. If it's a true emergency, 2028 01:38:50,840 --> 01:38:56,120 Speaker 22: somebody will find you somehow someway. They will call you, 2029 01:38:56,240 --> 01:38:59,200 Speaker 22: they will get your coworker, they will try to find 2030 01:38:59,200 --> 01:39:00,000 Speaker 22: your family member. 2031 01:39:00,360 --> 01:39:02,680 Speaker 15: Because when it's a real emergency, they will do that. 2032 01:39:02,880 --> 01:39:06,000 Speaker 3: You run a website called dumbphones dot org. Tell me 2033 01:39:06,040 --> 01:39:08,479 Speaker 3: about the website and what that helps people do. 2034 01:39:09,160 --> 01:39:12,880 Speaker 22: So about three years ago I started this website and 2035 01:39:13,080 --> 01:39:16,880 Speaker 22: the animus or the idea was to help people find 2036 01:39:16,920 --> 01:39:17,879 Speaker 22: their perfect phone. 2037 01:39:18,720 --> 01:39:21,080 Speaker 15: When people hear dumb phones, they usually. 2038 01:39:20,760 --> 01:39:23,240 Speaker 22: Think, oh, it's an old flip phone, it doesn't have 2039 01:39:23,280 --> 01:39:26,439 Speaker 22: any capabilities, but actually they do. 2040 01:39:26,640 --> 01:39:29,040 Speaker 15: It's just that, you know, it's not in the media 2041 01:39:29,160 --> 01:39:29,679 Speaker 15: as much. 2042 01:39:29,760 --> 01:39:32,599 Speaker 22: You don't get the shiny new announcement from Samsung or 2043 01:39:32,720 --> 01:39:36,040 Speaker 22: Apple out there. So if you go to the dumbphone Finder, 2044 01:39:36,160 --> 01:39:39,000 Speaker 22: you can find the perfect phone for you. So the 2045 01:39:39,000 --> 01:39:41,720 Speaker 22: website just runs different filters and you can explore it 2046 01:39:41,960 --> 01:39:44,280 Speaker 22: and it has a lot of other useful resources for 2047 01:39:44,320 --> 01:39:45,799 Speaker 22: people to start the journey. 2048 01:39:46,280 --> 01:39:49,640 Speaker 1: What's a dumb phone run these days? And do you 2049 01:39:49,680 --> 01:39:50,479 Speaker 1: have a top pick? 2050 01:39:51,320 --> 01:39:51,519 Speaker 15: Yes? 2051 01:39:51,600 --> 01:39:54,559 Speaker 22: I do have three top picks, and they all range 2052 01:39:55,000 --> 01:39:58,760 Speaker 22: from different price points. I think most people associate the 2053 01:39:58,880 --> 01:40:01,519 Speaker 22: sub one hundred dollars, but they can go all the 2054 01:40:01,560 --> 01:40:04,040 Speaker 22: way to three hundred dollars, like the light phone. You know, 2055 01:40:04,360 --> 01:40:06,920 Speaker 22: the light phone is more of a minimal device, you know, 2056 01:40:07,000 --> 01:40:09,799 Speaker 22: something that you really want for a lifestyle change. 2057 01:40:10,479 --> 01:40:12,080 Speaker 15: The CATS twenty two. 2058 01:40:11,960 --> 01:40:16,679 Speaker 22: Flip is more of the smarter device. You can still 2059 01:40:16,720 --> 01:40:19,400 Speaker 22: have apps and you know, all of the nice city 2060 01:40:19,479 --> 01:40:22,559 Speaker 22: and convenience of the world. That one runs you about 2061 01:40:22,600 --> 01:40:25,920 Speaker 22: seventy nine to one hundred dollars, depending on the condition. 2062 01:40:26,360 --> 01:40:29,320 Speaker 22: You can get them on Amazon. And then something more 2063 01:40:29,520 --> 01:40:32,120 Speaker 22: like in the middle will be a Nokia. You know, 2064 01:40:32,200 --> 01:40:35,040 Speaker 22: there's still Nokia devices out there. The twenty seven to 2065 01:40:35,080 --> 01:40:38,160 Speaker 22: eighty can run you eighty bucks or so, and there's 2066 01:40:38,280 --> 01:40:40,680 Speaker 22: everything in between. You know, different companies are coming out 2067 01:40:40,680 --> 01:40:43,840 Speaker 22: with different concepts, and I'm really excited about the space 2068 01:40:43,920 --> 01:40:45,599 Speaker 22: growing in the next few years. 2069 01:40:46,040 --> 01:40:47,920 Speaker 1: If I'm not ready to give up my smartphone and 2070 01:40:47,960 --> 01:40:50,479 Speaker 1: I'm not ready to get a dumb phone, give me 2071 01:40:51,360 --> 01:40:55,559 Speaker 1: a tip to sort of be more intentional and have 2072 01:40:55,680 --> 01:40:56,400 Speaker 1: less screen time. 2073 01:40:56,840 --> 01:40:58,560 Speaker 15: I'll give you two quick tips. 2074 01:40:58,800 --> 01:41:02,160 Speaker 22: The first one is give your screen time password to 2075 01:41:02,360 --> 01:41:05,720 Speaker 22: someone else. So that's one of the biggest things that 2076 01:41:05,720 --> 01:41:08,519 Speaker 22: has helped me whenever I go, you know, and I 2077 01:41:08,920 --> 01:41:11,360 Speaker 22: have to use my smartphone for whatever reason. My wife 2078 01:41:11,360 --> 01:41:13,760 Speaker 22: has set up the screen time passcode, so if I 2079 01:41:13,800 --> 01:41:16,320 Speaker 22: try to bypass it, I can't because I don't know 2080 01:41:16,360 --> 01:41:18,439 Speaker 22: the passcode, And if I really want to do it, 2081 01:41:18,479 --> 01:41:20,840 Speaker 22: I'll have to factor you reset, and I really doubt 2082 01:41:20,920 --> 01:41:24,719 Speaker 22: you're going to do that. The second one is find 2083 01:41:24,760 --> 01:41:27,120 Speaker 22: an app that works for you. There's one that is 2084 01:41:27,160 --> 01:41:31,479 Speaker 22: called unpluck with a queue or Brick, which is the 2085 01:41:31,560 --> 01:41:32,280 Speaker 22: Brick app. 2086 01:41:32,680 --> 01:41:35,640 Speaker 15: They both lock you down with physical devices. 2087 01:41:35,760 --> 01:41:39,320 Speaker 22: You tap the physical device and it blocks everything from 2088 01:41:39,400 --> 01:41:42,599 Speaker 22: your smartphone, and if you tap it again, you have 2089 01:41:42,680 --> 01:41:44,719 Speaker 22: access to it again, so you can leave it at home. 2090 01:41:44,800 --> 01:41:46,920 Speaker 22: You can have a relaxed day. You come back, you 2091 01:41:46,960 --> 01:41:48,759 Speaker 22: may not need to have to check email. You tap 2092 01:41:48,920 --> 01:41:50,920 Speaker 22: and then you have access to all of the things again. 2093 01:41:51,160 --> 01:41:52,639 Speaker 3: All right, Jose, this has been great. 2094 01:41:53,080 --> 01:41:55,080 Speaker 2: Tell folks how to find you online. 2095 01:41:55,360 --> 01:41:57,200 Speaker 22: So the best way is to go to the don't 2096 01:41:57,200 --> 01:42:00,920 Speaker 22: phone Finder Downphones dot org is my website where I 2097 01:42:01,000 --> 01:42:03,439 Speaker 22: run all the things for digital minimalism. I also have 2098 01:42:03,520 --> 01:42:07,240 Speaker 22: a personal website at Jose Brionez dot org and you 2099 01:42:07,240 --> 01:42:09,720 Speaker 22: can find email and different ways in there to contact me. 2100 01:42:10,080 --> 01:42:13,040 Speaker 1: My special thanks to Jose who really got me thinking. 2101 01:42:13,120 --> 01:42:16,519 Speaker 2: Could I even go a day without my smartphone? No email, 2102 01:42:16,640 --> 01:42:20,320 Speaker 2: no Instagram, no maps, no photos. I'm not sure I 2103 01:42:20,320 --> 01:42:22,360 Speaker 2: could do it. More rich on Tech coming your way 2104 01:42:22,600 --> 01:42:23,240 Speaker 2: right after this. 2105 01:42:23,840 --> 01:42:25,479 Speaker 3: Welcome back to rich on Tech. 2106 01:42:25,600 --> 01:42:28,680 Speaker 1: Rich DeMuro here hanging out with you, talking technology. 2107 01:42:29,000 --> 01:42:30,880 Speaker 3: It is time for the feedback segment. 2108 01:42:31,040 --> 01:42:33,680 Speaker 1: These are the emails, the comments and the questions I 2109 01:42:33,800 --> 01:42:36,640 Speaker 1: get from you. If you'd like to submit yours, just 2110 01:42:36,680 --> 01:42:41,000 Speaker 1: go to the website richon Tech dot TV. First up 2111 01:42:41,080 --> 01:42:46,400 Speaker 1: is Gwendolyn. She says, Hi, Rich, I trusted the Mohu antenna, However. 2112 01:42:46,120 --> 01:42:47,800 Speaker 3: It didn't make a difference on my TV. 2113 01:42:48,320 --> 01:42:50,760 Speaker 1: I also talked to a representative as I went through 2114 01:42:50,840 --> 01:42:53,840 Speaker 1: his instructions, yet I was informed that I would have 2115 01:42:53,960 --> 01:42:57,880 Speaker 1: to pay return postage to return the antenna that was 2116 01:42:57,880 --> 01:43:01,120 Speaker 1: not explicit in the box or upon receiving my payment. 2117 01:43:01,640 --> 01:43:03,679 Speaker 1: I want my money that I paid for the antenna 2118 01:43:03,840 --> 01:43:05,080 Speaker 1: returned in full. 2119 01:43:05,520 --> 01:43:07,800 Speaker 3: Gwendolyn, I am sorry this happened to you. 2120 01:43:08,280 --> 01:43:11,680 Speaker 1: I love the Mohu antenna, but antennas are finicky. They 2121 01:43:11,720 --> 01:43:14,639 Speaker 1: don't always work, they don't always get every channel, depending 2122 01:43:14,640 --> 01:43:19,040 Speaker 1: on a wide variety of variables in your case doesn't 2123 01:43:19,040 --> 01:43:21,719 Speaker 1: sound like it worked out. But here is the lesson 2124 01:43:21,880 --> 01:43:26,240 Speaker 1: learned from this situation, and I do this myself anytime 2125 01:43:26,280 --> 01:43:28,799 Speaker 1: I shop at a store that is not Amazon. Amazon 2126 01:43:28,840 --> 01:43:34,200 Speaker 1: makes returns very simple and easy, but many other retailers don't, 2127 01:43:34,439 --> 01:43:37,879 Speaker 1: and so we've come to enjoy this Amazon return policy. 2128 01:43:38,400 --> 01:43:40,360 Speaker 3: But when you shop at a different store, it may 2129 01:43:40,400 --> 01:43:40,920 Speaker 3: be different. 2130 01:43:41,479 --> 01:43:45,280 Speaker 1: And so what I always do is before I shop anywhere, 2131 01:43:45,320 --> 01:43:48,200 Speaker 1: whether it is a bricks and mortar store or an 2132 01:43:48,240 --> 01:43:51,880 Speaker 1: online retailer that's not Amazon, I will always check to 2133 01:43:51,960 --> 01:43:55,200 Speaker 1: see what the return policy is. Sometimes you have to 2134 01:43:55,240 --> 01:43:58,000 Speaker 1: search in the tiny print down at the bottom of 2135 01:43:58,040 --> 01:44:00,840 Speaker 1: the website, but if I'm at a retail I will 2136 01:44:00,880 --> 01:44:04,320 Speaker 1: literally ask before the cashier rings me up. I will say, hey, 2137 01:44:04,360 --> 01:44:07,479 Speaker 1: what's your return policy, even if it's a storelike best 2138 01:44:07,479 --> 01:44:11,400 Speaker 1: Buy where I've purchased stuff before, because these retailers are 2139 01:44:11,520 --> 01:44:14,599 Speaker 1: changing things rapidly. So I'm sorry this didn't work out 2140 01:44:14,640 --> 01:44:16,360 Speaker 1: for you. I'm sorry that you lost some money on 2141 01:44:16,400 --> 01:44:20,040 Speaker 1: the transaction. But hopefully we can all use this as 2142 01:44:20,080 --> 01:44:23,719 Speaker 1: a learning process to remember to ask or to look 2143 01:44:23,720 --> 01:44:27,040 Speaker 1: for that return policy before we purchase from a website 2144 01:44:27,080 --> 01:44:28,200 Speaker 1: we are unfamiliar with. 2145 01:44:28,400 --> 01:44:29,800 Speaker 3: Thanks for the email Gwendolen. 2146 01:44:30,200 --> 01:44:32,280 Speaker 1: Next up, Tony says, just want to let you know 2147 01:44:32,439 --> 01:44:35,280 Speaker 1: Samsung is trying to pull a fast one. If you 2148 01:44:35,320 --> 01:44:37,920 Speaker 1: go to their website and search twenty twenty five, you'll 2149 01:44:37,920 --> 01:44:41,720 Speaker 1: see that their AI is free only until the end 2150 01:44:41,800 --> 01:44:44,320 Speaker 1: of twenty twenty five, but when you click on the 2151 01:44:44,360 --> 01:44:47,240 Speaker 1: actual S twenty four by page, it is not there. 2152 01:44:47,720 --> 01:44:49,000 Speaker 3: I just want to mention this to you. 2153 01:44:49,160 --> 01:44:53,080 Speaker 1: I heard only one tech YouTuber talking about this. I 2154 01:44:53,120 --> 01:44:56,679 Speaker 1: hope this cautions anyone looking to buy the S twenty four. 2155 01:44:57,320 --> 01:45:01,599 Speaker 1: I hope that Apple doesn't follow suit. Tony, thanks for this. Yeah, 2156 01:45:01,600 --> 01:45:04,000 Speaker 1: I did see something about this going around. So what 2157 01:45:04,040 --> 01:45:07,240 Speaker 1: you're talking about is the AI functionality on the Galaxy 2158 01:45:07,360 --> 01:45:12,280 Speaker 1: S twenty four, which Samsung has, you know, Live Translate, 2159 01:45:12,439 --> 01:45:15,280 Speaker 1: They've got the photo editing features, and I think what 2160 01:45:15,320 --> 01:45:19,880 Speaker 1: they're doing is just protecting themselves moving forward, so in 2161 01:45:19,960 --> 01:45:22,080 Speaker 1: case they want to end up charging for some of 2162 01:45:22,080 --> 01:45:25,720 Speaker 1: this functionality or limiting that functionality as we go down 2163 01:45:25,760 --> 01:45:28,320 Speaker 1: the line. But I don't think that's the case here 2164 01:45:28,720 --> 01:45:31,920 Speaker 1: because we just recently saw a rollout of a lot 2165 01:45:31,920 --> 01:45:35,840 Speaker 1: of these features on the S twenty three, and so 2166 01:45:36,520 --> 01:45:39,280 Speaker 1: you know, users of the older Samsung phones are now 2167 01:45:39,320 --> 01:45:43,679 Speaker 1: getting these great AI features for free. We're seeing Google 2168 01:45:43,720 --> 01:45:46,320 Speaker 1: do something similar. They said the Pixel eight wasn't going 2169 01:45:46,360 --> 01:45:49,360 Speaker 1: to get some of these AI features, and that's getting 2170 01:45:49,400 --> 01:45:52,479 Speaker 1: them now. So I think these companies are in a 2171 01:45:52,600 --> 01:45:56,160 Speaker 1: race with these AI features and they're becoming very competitive 2172 01:45:56,200 --> 01:45:59,200 Speaker 1: about it. So again, I think that Samsung just wants 2173 01:45:59,240 --> 01:46:01,160 Speaker 1: to kind of reserve the right to get rid of 2174 01:46:01,160 --> 01:46:03,800 Speaker 1: some of these eventually or change the way they offer them. 2175 01:46:04,280 --> 01:46:07,040 Speaker 1: But I don't really see that happening, because they said 2176 01:46:07,080 --> 01:46:09,320 Speaker 1: they want to get the AI features in the hands 2177 01:46:09,320 --> 01:46:12,840 Speaker 1: of over one hundred million Samsung users by the end 2178 01:46:12,920 --> 01:46:15,360 Speaker 1: of this year, so that's probably part of the plan. 2179 01:46:15,680 --> 01:46:18,960 Speaker 1: Thanks for the comment, Tony. Next up, Gary says changing 2180 01:46:19,000 --> 01:46:21,479 Speaker 1: my credit card number did not work for me. I 2181 01:46:21,520 --> 01:46:23,960 Speaker 1: did that with Bank of America and the bank had 2182 01:46:24,000 --> 01:46:28,880 Speaker 1: an unpublished policy of routing charges for subscriptions to the 2183 01:46:28,960 --> 01:46:33,960 Speaker 1: new number. I had to dispute it and change banks. Gary, 2184 01:46:34,080 --> 01:46:36,280 Speaker 1: this is an interesting one. So we were talking about 2185 01:46:36,280 --> 01:46:39,679 Speaker 1: this on the radio show a while back. But yes, 2186 01:46:40,200 --> 01:46:42,600 Speaker 1: this is when you have your card number hacked or 2187 01:46:42,720 --> 01:46:46,000 Speaker 1: changed and all of a sudden you notice your subscriptions 2188 01:46:46,080 --> 01:46:49,760 Speaker 1: continue to charge and I don't know what the back 2189 01:46:49,920 --> 01:46:52,879 Speaker 1: end system is, but somehow there's some level of trust 2190 01:46:53,520 --> 01:46:59,400 Speaker 1: between these major banks and reoccurring subscription retailers like a 2191 01:46:59,479 --> 01:47:04,280 Speaker 1: Disney Plus or an Apple Music or a Spotify. Somehow 2192 01:47:04,720 --> 01:47:08,880 Speaker 1: they actually just transfer those numbers over and your subscription. 2193 01:47:08,400 --> 01:47:09,240 Speaker 3: Doesn't miss a beat. 2194 01:47:09,280 --> 01:47:13,400 Speaker 1: Now that's convenient, but sometimes you want that fresh start, 2195 01:47:13,520 --> 01:47:16,000 Speaker 1: and you know, if your number gets compromised or if 2196 01:47:16,000 --> 01:47:18,080 Speaker 1: you switch cards, you're like, okay, fine, I won't have 2197 01:47:18,120 --> 01:47:21,640 Speaker 1: to deal with all these cancelations and changes. But then 2198 01:47:21,680 --> 01:47:24,240 Speaker 1: you realize, so I noticed, if you go inside your 2199 01:47:24,400 --> 01:47:28,040 Speaker 1: app on at least on some of them, it will 2200 01:47:28,040 --> 01:47:30,960 Speaker 1: give you a list of all of the recurring charges 2201 01:47:31,439 --> 01:47:33,720 Speaker 1: that are on your account, And I guess that's kind 2202 01:47:33,720 --> 01:47:35,920 Speaker 1: of the basis for what they end up sharing that 2203 01:47:36,040 --> 01:47:39,880 Speaker 1: number with. Next up, Christy says hi, I have never 2204 01:47:40,000 --> 01:47:43,280 Speaker 1: used rice to dry out any of my devices. Instead, 2205 01:47:43,360 --> 01:47:46,680 Speaker 1: I always save those little packets of silica gel that 2206 01:47:46,800 --> 01:47:49,839 Speaker 1: come in nearly everything and store them in a large 2207 01:47:49,840 --> 01:47:54,479 Speaker 1: sealed Mason jar. Whenever anything gets unexpectedly wet, I dry 2208 01:47:54,520 --> 01:47:57,000 Speaker 1: it off and stuff it into that jarro packets, and 2209 01:47:57,080 --> 01:47:59,559 Speaker 1: within twenty four hours at most it's dry. 2210 01:48:00,200 --> 01:48:01,880 Speaker 3: I've saved earbuds. 2211 01:48:01,320 --> 01:48:03,840 Speaker 1: That my husband has dropped in the pool more than once. 2212 01:48:04,320 --> 01:48:07,599 Speaker 1: Bonus keep the packets out of the landfill. Thanks Christy. 2213 01:48:08,200 --> 01:48:11,160 Speaker 1: Well that is a great idea. Wow, I never thought 2214 01:48:11,160 --> 01:48:14,080 Speaker 1: about doing that because we just tossed those little silica 2215 01:48:14,120 --> 01:48:17,400 Speaker 1: packets in the trash. Next up, Dan, this is a 2216 01:48:17,400 --> 01:48:20,040 Speaker 1: long one. Hi Rich, love the podcast. I've been listening 2217 01:48:20,080 --> 01:48:23,200 Speaker 1: since the first episode. Very helpful. I wanted to say 2218 01:48:23,200 --> 01:48:25,080 Speaker 1: that I agree with you when you said you kind 2219 01:48:25,120 --> 01:48:28,000 Speaker 1: of wish you had gone with an OLED TV. I 2220 01:48:28,040 --> 01:48:30,920 Speaker 1: had an eleven year old forty six inch Samsung led 2221 01:48:31,080 --> 01:48:32,040 Speaker 1: TV that went great. 2222 01:48:32,040 --> 01:48:35,120 Speaker 3: For Christmas, I bought a fifty five inch High Sense 2223 01:48:35,240 --> 01:48:37,440 Speaker 3: U eight K. I was really unhappy. 2224 01:48:38,000 --> 01:48:41,680 Speaker 1: Cable looked horrible in the morning, some channels, the people's 2225 01:48:41,760 --> 01:48:45,400 Speaker 1: lips looked purple. No amount of playing with the settings helped. 2226 01:48:45,920 --> 01:48:48,120 Speaker 1: I returned it and went with a Sony x nine 2227 01:48:48,120 --> 01:48:51,960 Speaker 1: to y L another LED. Things are slightly better, but 2228 01:48:52,000 --> 01:48:55,200 Speaker 1: not normal. Streaming looks good, but live TV is bad. 2229 01:48:55,240 --> 01:48:57,760 Speaker 1: I've learned my mistake with the High Sense. I was 2230 01:48:57,800 --> 01:49:00,719 Speaker 1: putting the brightness too high in trying to make live 2231 01:49:00,840 --> 01:49:04,920 Speaker 1: TV better. Keep the brightness way down helps. All right, 2232 01:49:04,960 --> 01:49:07,439 Speaker 1: I'm not good with Terminology, but OLED definitely has the 2233 01:49:07,479 --> 01:49:08,040 Speaker 1: best color. 2234 01:49:08,640 --> 01:49:09,760 Speaker 3: I would agree with that, Dan. 2235 01:49:09,880 --> 01:49:13,320 Speaker 1: I think that OLED overall has the best color my TV. 2236 01:49:13,520 --> 01:49:16,040 Speaker 1: I ended up going a little bit cheaper at the end, 2237 01:49:16,120 --> 01:49:18,080 Speaker 1: I was gonna go O LED. I went with LED 2238 01:49:18,360 --> 01:49:21,680 Speaker 1: Micro Led and at first we were really stunned at 2239 01:49:21,680 --> 01:49:24,519 Speaker 1: the picture, like it was vastly different than our old TV. 2240 01:49:25,000 --> 01:49:27,000 Speaker 1: But then after a couple of weeks we got used 2241 01:49:27,000 --> 01:49:28,920 Speaker 1: to it and now I've really grown to love. 2242 01:49:28,760 --> 01:49:29,280 Speaker 3: My new TV. 2243 01:49:29,840 --> 01:49:32,240 Speaker 1: And that says I teach at the high school level, 2244 01:49:32,240 --> 01:49:35,120 Speaker 1: and kids bully for everything, not just iPhones. 2245 01:49:35,200 --> 01:49:37,639 Speaker 3: All the anti bullying rhetoric does nothing. 2246 01:49:37,680 --> 01:49:40,640 Speaker 1: It's just so difficult to be around them as everything 2247 01:49:40,720 --> 01:49:43,000 Speaker 1: is driven by their social media and what others think 2248 01:49:43,000 --> 01:49:43,280 Speaker 1: of them. 2249 01:49:43,320 --> 01:49:45,080 Speaker 3: They are so addicted to their phones. 2250 01:49:45,360 --> 01:49:48,000 Speaker 1: That is all they think about constantly, and they cannot 2251 01:49:48,040 --> 01:49:50,040 Speaker 1: stop a net And I. 2252 01:49:50,000 --> 01:49:51,120 Speaker 3: One hundred percent believe this. 2253 01:49:51,280 --> 01:49:53,760 Speaker 1: I think that the phones are the most amazing thing 2254 01:49:53,840 --> 01:49:56,639 Speaker 1: ever invented, but at the same time, they are really 2255 01:49:57,280 --> 01:50:00,519 Speaker 1: not very good in a lot of situations. Kids are 2256 01:50:00,640 --> 01:50:03,599 Speaker 1: very much addicted to these things, so are adults. And 2257 01:50:03,720 --> 01:50:07,160 Speaker 1: you know, the tech companies and the social media companies, 2258 01:50:07,479 --> 01:50:09,280 Speaker 1: you know, it's in their best benefit to have us 2259 01:50:09,320 --> 01:50:12,040 Speaker 1: stare at these things as much as humanly possible. And 2260 01:50:12,080 --> 01:50:14,680 Speaker 1: then you add in all the challenges on TikTok and 2261 01:50:14,680 --> 01:50:18,360 Speaker 1: stuff like that, and I agree. I think you're referring 2262 01:50:18,360 --> 01:50:22,479 Speaker 1: to the green versus blue bubble situation. But yeah, it's bad, 2263 01:50:22,600 --> 01:50:24,679 Speaker 1: and I don't know where we're going to go from here, 2264 01:50:25,000 --> 01:50:28,600 Speaker 1: Steven says, Hi, Rich, enjoy your show KFI on Saturdays. 2265 01:50:28,600 --> 01:50:31,200 Speaker 1: I'm a seventy three year old San Diego retired non 2266 01:50:31,280 --> 01:50:33,920 Speaker 1: techie but learning from you every time I listen. I 2267 01:50:33,920 --> 01:50:36,920 Speaker 1: will probably never afford to buy a new EV. I 2268 01:50:36,920 --> 01:50:39,560 Speaker 1: would especially worry about buying a used DV because of 2269 01:50:39,600 --> 01:50:41,920 Speaker 1: the concern of the expensive battery dying on me. 2270 01:50:42,000 --> 01:50:42,840 Speaker 3: That would be my luck. 2271 01:50:43,240 --> 01:50:45,479 Speaker 1: I would like you to consider having an EV car 2272 01:50:45,640 --> 01:50:48,320 Speaker 1: battery expert on your show explaining the pros and cons 2273 01:50:48,320 --> 01:50:51,679 Speaker 1: of buying a used EV, especially that. 2274 01:50:51,720 --> 01:50:54,160 Speaker 3: Used evs for sale will be increasing forward. 2275 01:50:54,240 --> 01:50:56,200 Speaker 1: As it stands now, the only car I would consider 2276 01:50:56,240 --> 01:50:57,719 Speaker 1: if I were in the market for a new car 2277 01:50:57,920 --> 01:51:01,360 Speaker 1: and I could afford it, would be a hybrids Steven, Steven, 2278 01:51:01,360 --> 01:51:03,360 Speaker 1: that's a great idea, because yes, we are going to 2279 01:51:03,400 --> 01:51:05,839 Speaker 1: start to see a lot of evs on the market 2280 01:51:05,880 --> 01:51:08,719 Speaker 1: that are used, and what is the deal with the battery. 2281 01:51:08,760 --> 01:51:10,719 Speaker 3: I'm not sure now I will tell you with mine. 2282 01:51:10,920 --> 01:51:13,200 Speaker 1: When I first got it, I was very concerned about 2283 01:51:13,200 --> 01:51:15,599 Speaker 1: the battery, and I actually purchased my car to not lease, 2284 01:51:16,520 --> 01:51:19,040 Speaker 1: so I was very concerned about the longevity of the battery. 2285 01:51:19,280 --> 01:51:21,000 Speaker 1: And now, of course I got lazy and I'm just 2286 01:51:21,080 --> 01:51:23,599 Speaker 1: charging it whenever I feel like it, with no real plan. 2287 01:51:24,000 --> 01:51:26,479 Speaker 1: So I'm not sure what the effect is on my battery. 2288 01:51:26,840 --> 01:51:29,960 Speaker 1: I have noticed that it has gone down in mileage 2289 01:51:30,000 --> 01:51:32,600 Speaker 1: over the years, but I kind of feel like, you 2290 01:51:32,640 --> 01:51:34,519 Speaker 1: know what, I guess the next person is gonna have 2291 01:51:34,560 --> 01:51:37,080 Speaker 1: to deal with that, or hopefully one day I can 2292 01:51:37,080 --> 01:51:38,760 Speaker 1: give this car to my kid and he'll just have 2293 01:51:38,840 --> 01:51:41,080 Speaker 1: like a range of five miles on it. Well, if 2294 01:51:41,080 --> 01:51:42,800 Speaker 1: you can believe it, that's gonna do it. For this 2295 01:51:42,960 --> 01:51:45,240 Speaker 1: episode of the show. You can find links to everything 2296 01:51:45,240 --> 01:51:47,160 Speaker 1: I mentioned on my website. Just go to rich on 2297 01:51:47,360 --> 01:51:50,839 Speaker 1: tech dot tv. You can find me on social media. 2298 01:51:50,960 --> 01:51:53,720 Speaker 1: I am at rich on Tech. Thank you so much 2299 01:51:53,760 --> 01:51:55,760 Speaker 1: for listening. There are so many ways you can spend 2300 01:51:55,760 --> 01:51:56,160 Speaker 1: your time. 2301 01:51:56,320 --> 01:51:58,519 Speaker 3: I do appreciate you spending it right here with me. 2302 01:51:58,960 --> 01:52:01,880 Speaker 3: Thanks to everyone who makes this show possible. My name 2303 01:52:01,960 --> 01:52:04,360 Speaker 3: is rich DeMuro. I will talk to rail sick