WEBVTT - Businessweek Extra - David Mussafer

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<v Speaker 1>You're listening to Bloomberg Business Week from Bloomberg Radio. I'm

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<v Speaker 1>Jason Kelly and I'm Carol Masser. Welcome to the Bloomberg

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<v Speaker 1>Business Week Extra. It's our weekly podcast bringing you an

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<v Speaker 1>in depth interview you will not hear anywhere else. And Jason,

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<v Speaker 1>you caught up with David Musser. I was so excited

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<v Speaker 1>to do this. I have to say, full disclosure, this

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<v Speaker 1>was an interview that I set in motion right as

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<v Speaker 1>this was getting underway. Mustafer is a guy I've gotten

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<v Speaker 1>to know over the past few years, one of the

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<v Speaker 1>world's leading but maybe lesser known private equity executives. And

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<v Speaker 1>one of the reasons I got to know him was

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<v Speaker 1>he's the lead director, was the chairman of Lulu Lemon,

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<v Speaker 1>an investment that his firm went into twice. He understands

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<v Speaker 1>the world so well. Check it out. Well, David, let

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<v Speaker 1>me start by asking you, first of all, how are

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<v Speaker 1>you like? What's it like for you personally, family wise,

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<v Speaker 1>just sort of as a human being here. Well, I mean, firstly,

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<v Speaker 1>that's the first question that we share with every body,

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<v Speaker 1>which is firstly, just how are you doing? Because this,

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<v Speaker 1>the physical element of this is unlike anything we've ever

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<v Speaker 1>dealt with before, and so thank you for asking. Personally,

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<v Speaker 1>I'm I'm doing well, and actually I'm I'm quarantined here

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<v Speaker 1>in outside of Boston. So we're in the suburbs in Boston,

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<v Speaker 1>and I've got uh four tunity twenty year old kids,

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<v Speaker 1>and three of them are actually here with us. So, um,

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<v Speaker 1>it's been in the face of some really difficult times,

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<v Speaker 1>some unique elements of being with your family. And how

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<v Speaker 1>how is it uh feeling and looking there on the

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<v Speaker 1>ground in Boston. I mean, I know you're outside the city,

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<v Speaker 1>but I know you're in touch with a lot of people.

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<v Speaker 1>You're very active from a civic perspective. You know. I

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<v Speaker 1>feel like different cities and different parts of the country

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<v Speaker 1>are at a different moment here, and you know, we're

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<v Speaker 1>recording on March thirty one, and it's a it's changing daily.

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<v Speaker 1>But what does it feel like in and around Boston

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<v Speaker 1>right now? Well, I mean, I think it's probably equivalent

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<v Speaker 1>to the major metro areas if you think about obviously

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<v Speaker 1>New York, which is so such the epicenter right now,

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<v Speaker 1>ben Boston is behalf of stuff behind and right there,

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<v Speaker 1>So there's a lot of fear and concern that I

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<v Speaker 1>think exists here in London, in Paris, certainly Madrid, and

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<v Speaker 1>you know, so many of our major metropolitan areas today

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<v Speaker 1>and Boston. You know, we have terrific medical care here

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<v Speaker 1>in the city. But I think everybody is certainly mindful

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<v Speaker 1>of the time and where we sit today at near

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<v Speaker 1>the you know, the peak of this crisis. And so

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<v Speaker 1>let's talk about the firm and your portfolio companies. And

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<v Speaker 1>I guess I'd start with the firm. How do you

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<v Speaker 1>everybody started learning these lessons? We are certainly day to day.

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<v Speaker 1>How do you run the firmative time like this remotely?

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<v Speaker 1>This is such a people intensive business in many ways

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<v Speaker 1>relationship intensive. Well, I mean, Jason, the one thing, you know,

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<v Speaker 1>we have offices in UH, Shanghai and Hong Kong, so

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<v Speaker 1>badly we we had a little preview of of how

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<v Speaker 1>we were going to need to manage remotely, and so

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<v Speaker 1>we were prepared and and UH set up for remote

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<v Speaker 1>access once, you know, we got to that point. And

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<v Speaker 1>I think one of the lessons we actually distributed this

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<v Speaker 1>the very first day of our um. You know that

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<v Speaker 1>when we went to remote work worldwide, we shared a

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<v Speaker 1>lessons learned memo that we had asked our team in

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<v Speaker 1>Asia to prepare, and it was both you know, pointers

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<v Speaker 1>serious points, light hearted elements, but the key theme that

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<v Speaker 1>we heard loud and clear was the need to over

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<v Speaker 1>communicate the need for video because as humans, we take

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<v Speaker 1>so much of our cues from facial expressions that you

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<v Speaker 1>actually can can't get over the phone like we're doing

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<v Speaker 1>right now. And so, you know, those were some elements

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<v Speaker 1>that we realized early on, we're going to be really

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<v Speaker 1>important to make sure that we were prepared to do that.

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<v Speaker 1>And so is that a situation, David, where I mean

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<v Speaker 1>you sort of have to invest in some infrastructure that

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<v Speaker 1>maybe you would normally have or does all of this

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<v Speaker 1>does all of that already exists for you? Well, I

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<v Speaker 1>think the you know, the critical infrastructure that allows you

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<v Speaker 1>to have access to all of your uh, you know,

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<v Speaker 1>your data as well as to have systems that you

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<v Speaker 1>can use remotely were the access points. But I think,

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<v Speaker 1>like everybody, you know, they're spending much more time in

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<v Speaker 1>the video conversations and so literally you know, just using

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<v Speaker 1>WebEx and Zoom and a host of other resources like

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<v Speaker 1>that have become the critical lengths. And we had a

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<v Speaker 1>really incredible Milestone last variety. So, um, like a lot

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<v Speaker 1>of groups, we held a global town hall. We did

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<v Speaker 1>it at ten in the morning, so that was you know,

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<v Speaker 1>near midnight in some places of the world, in you know,

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<v Speaker 1>in Europe, and we connected all fifteen of our offices

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<v Speaker 1>worldwide and all five hundred people and we actually put

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<v Speaker 1>all five hundred on a zoom and it was incredible,

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<v Speaker 1>you know, doing the whole uh sort of Brady Bunch

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<v Speaker 1>type of visual with your entire office infrastructure and it

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<v Speaker 1>actually worked. And so you know, we're really finding there's

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<v Speaker 1>just so many incredible ways to stay connected and that's

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<v Speaker 1>the most important thing today. Well, and I do wonder,

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<v Speaker 1>you know, as you're looking beyond the firm, I mean

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<v Speaker 1>you're obviously talking to a lot of different c e

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<v Speaker 1>o s, you know, CEOs that you have invested in

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<v Speaker 1>that you're you know, you own partner or most of

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<v Speaker 1>the company, um, but also presumably excuse me, perspective investments

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<v Speaker 1>as well. What are you hearing from c e o

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<v Speaker 1>s that you work with closely? Well, I'll tell you

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<v Speaker 1>I've been incredibly impressed with the CEOs that I've spoken to,

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<v Speaker 1>and I've spoken to a lot, so we have about

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<v Speaker 1>eighty portfolio companies globally at Advent and obviously, the you know,

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<v Speaker 1>the pressure and challenges that these these companies face is enormous.

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<v Speaker 1>And you know, to a man or woman that are

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<v Speaker 1>leading our portfolio companies, they have a clarity, focus and

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<v Speaker 1>a resolution that just gives them, gives everyone the competence

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<v Speaker 1>that we've got the tools, we're gonna get through this,

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<v Speaker 1>and you know, and really trying to think about how

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<v Speaker 1>do you think of creative ideas to help the company

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<v Speaker 1>in the interim as well as long term solutions that

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<v Speaker 1>are going to help the company be even stronger when

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<v Speaker 1>we get on the other side of this. So, you know,

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<v Speaker 1>c e O s are right in the midst of

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<v Speaker 1>their most challenging times, and so they're not spending a

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<v Speaker 1>lot of time philosophizing about broader issues. They're thinking about

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<v Speaker 1>the here and now. What can they do to protect

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<v Speaker 1>their people, what can they do to make sure that

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<v Speaker 1>we keep everyone safe, and what can they do to

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<v Speaker 1>stay connected with their customers even if they're forced to

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<v Speaker 1>disconnect in certain ways? And so financially, I know that

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<v Speaker 1>there's been a lot of talk among your peers in

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<v Speaker 1>the private equity space of you know, managers telling their

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<v Speaker 1>portfolio companies draw down your lines, you know, make sure

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<v Speaker 1>you have a financial cushion. How much of that did

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<v Speaker 1>you do or did you feel like you needed to

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<v Speaker 1>do well? I mean, I think that we recognized early

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<v Speaker 1>on this is so different than any other crisis we've faced.

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<v Speaker 1>And so we've had different times in all of our

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<v Speaker 1>business careers when we've seen a downturn, a recession, a

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<v Speaker 1>deep great recession. We've never had an interruption in global

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<v Speaker 1>uh commerce like we're experiencing today, and so I think

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<v Speaker 1>the need for liquidity we recognized that early on. We

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<v Speaker 1>didn't do it across the board, but went case by

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<v Speaker 1>case with our companies and tried to make sure that

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<v Speaker 1>we maximize the liquidity and the tools that they would

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<v Speaker 1>have as they went into this. So I feel like,

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<v Speaker 1>you know, we've done the best we can with our

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<v Speaker 1>teams and working closely with them to to to give

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<v Speaker 1>them the tools that um that they need today. So

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<v Speaker 1>I want to ask you a question that we're asking

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<v Speaker 1>all of the top leaders and investors that we're talking

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<v Speaker 1>to these days, which is what's the most important and

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<v Speaker 1>in your view, maybe underappreciated way that the world or

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<v Speaker 1>at least sort of the investment world in in your case,

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<v Speaker 1>will be different. On the other side of this, I mean, Jason,

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<v Speaker 1>it will be different. And you know, we we don't

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<v Speaker 1>know exactly. But I've spent a lot of my time

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<v Speaker 1>asking talking to so many different people because you know,

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<v Speaker 1>to all too often I think we rely on our

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<v Speaker 1>own personal experience. If you think to this crisis. We

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<v Speaker 1>knew we had this problem in Asia as late as

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<v Speaker 1>early February, and yet because we hadn't visualized this type

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<v Speaker 1>of global scenario in our lifetime, it was really hard

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<v Speaker 1>for so many people to visualize, and so trying to

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<v Speaker 1>think about how will things be different? I think, you know, inevitably, um,

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<v Speaker 1>you know, things will and so I think we're trying

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<v Speaker 1>to think about that very question. Uh, there's a prospect

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<v Speaker 1>that you know, it could be a long recovery and

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<v Speaker 1>you could see, you know, entirely different approaches that people

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<v Speaker 1>take given that they've they've spent more time working from home.

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<v Speaker 1>So you know, I don't think we have a hard

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<v Speaker 1>and fast idea to say you're going to see this change.

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<v Speaker 1>Partly what's going to happen is that it depends on

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<v Speaker 1>the severity of um you know, how we come out

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<v Speaker 1>of this this crisis period, and so I think making

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<v Speaker 1>sure that you're preparing for some pretty difficult times. But

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<v Speaker 1>then there's an optimist in all of us, and in

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<v Speaker 1>so many ways, I think you're always surprised by the

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<v Speaker 1>power and creativity of all of the people that you're

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<v Speaker 1>connected with globally. And I think that's another way that

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<v Speaker 1>we will be surprised that today we're at the peak

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<v Speaker 1>of the concern and and being so nervous about what

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<v Speaker 1>stands ahead of us. But what I think will also

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<v Speaker 1>surprise you is that people will come up with incredibly

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<v Speaker 1>powerful new ways that will shine optimism on you know,

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<v Speaker 1>the future going forward. Well, and to that end, I mean,

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<v Speaker 1>as a private equity investor, you are investing for the

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<v Speaker 1>long term. Your job, quite literally on on behalf of

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<v Speaker 1>your investors is to look around the corner. So through

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<v Speaker 1>you know, your existing portfolio companies, through your teams who

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<v Speaker 1>presumably are still working hard analyzing opportunities. Are there any

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<v Speaker 1>themes that are emerging at this point? Well, I mean

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<v Speaker 1>in terms of themes um you know, clearly the frontline

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<v Speaker 1>businesses are the ones that are facing the enormous pressure today.

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<v Speaker 1>So you know, literally with mandated shutdowns, and so our restaurants,

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<v Speaker 1>our hotels, our businesses that are basically consumer facing are

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<v Speaker 1>all thinking about how do they develop and fine tune

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<v Speaker 1>their business model so that they can lean into whether

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<v Speaker 1>if it's restaurants into curbside delivery take out, or if

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<v Speaker 1>there other consumer facing businesses thinking about ways that they

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<v Speaker 1>connect directly more specifically with their customer. And then longer term, inevitably,

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<v Speaker 1>I think to your previous question, you know, people will, uh,

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<v Speaker 1>there will be some changes. So there was a massive

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<v Speaker 1>wave towards you know, urbanization, and maybe you may see

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<v Speaker 1>you know, some some people say, uh, you know that

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<v Speaker 1>that distance that they had was something that they were

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<v Speaker 1>happy to live with a little bit more So, I

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<v Speaker 1>don't think we know all of the impacts that we're

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<v Speaker 1>going to see coming out of this. I think that clearly,

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<v Speaker 1>you know, we were at the peace of the economic cycle,

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<v Speaker 1>and this abrupt stop is something that is something we've

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<v Speaker 1>never experienced before. And so I think, you know, the

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<v Speaker 1>hope that and when I talked to so many of

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<v Speaker 1>our CEOs, their first concern is the safety and the

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<v Speaker 1>care of their employees and their broader teams and so

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<v Speaker 1>given you know, the pressure that everyone's under today. That's

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<v Speaker 1>a big part of what people are worried about, just

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<v Speaker 1>making sure that that we can do the best job

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<v Speaker 1>we can to help everyone. Yeah, I mean I do

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<v Speaker 1>wonder and this this sort of gets to some things

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<v Speaker 1>you and I have talked about over the years, David,

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<v Speaker 1>especially through your investment with Lulu Lemon, which I want

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<v Speaker 1>to talk about in a minute. But you know, at

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<v Speaker 1>times like this, it does feel like human beings change,

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<v Speaker 1>and human beings you know, can't help but change in

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<v Speaker 1>some ways. And I feel like you know you and

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<v Speaker 1>maybe it's because you and I are fellow Southerner as

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<v Speaker 1>we think about these things a little bit differently, um

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<v Speaker 1>maybe maybe than others. But you know, this notion of

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<v Speaker 1>our relationships with people and and sort of the changing

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<v Speaker 1>nature of them, but but also you know, the strong

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<v Speaker 1>reminder of our own humanity. I do wonder how that

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<v Speaker 1>works through you know, the investment world and public markets

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<v Speaker 1>and private markets and businesses to some extent. Well, I

0:14:22.960 --> 0:14:26.000
<v Speaker 1>mean I think you see it going on right now.

0:14:26.320 --> 0:14:31.480
<v Speaker 1>So you know, we put together, we uh a little

0:14:31.600 --> 0:14:34.200
<v Speaker 1>something to share some of these stories with all of

0:14:34.200 --> 0:14:37.600
<v Speaker 1>our c c o s because each of our companies

0:14:38.040 --> 0:14:41.440
<v Speaker 1>are taking on initiatives and they aren't doing it for

0:14:41.480 --> 0:14:44.240
<v Speaker 1>any reason other than it's just the right thing to

0:14:44.320 --> 0:14:47.920
<v Speaker 1>do to try to help people anyway they can. And

0:14:48.000 --> 0:14:51.640
<v Speaker 1>so almost all of our companies are taking on public

0:14:51.680 --> 0:14:55.920
<v Speaker 1>health initiatives. Of create are shifting production if they can

0:14:56.120 --> 0:15:03.640
<v Speaker 1>to create UM protective gear. They're shifting to alleviate pressure

0:15:03.840 --> 0:15:10.880
<v Speaker 1>in hospitals by creating other forms, the other avenues to

0:15:10.880 --> 0:15:14.760
<v Speaker 1>to deal with non emergency treatment they're dealing with. You know,

0:15:15.120 --> 0:15:18.320
<v Speaker 1>I think Bloomberg, you guys had an article yesterday where

0:15:18.320 --> 0:15:22.160
<v Speaker 1>you shared about what we're doing with ain Bridge UM

0:15:22.160 --> 0:15:27.040
<v Speaker 1>where we're actually taking our hotels that we manage and

0:15:27.160 --> 0:15:32.640
<v Speaker 1>working with post responders and healthcare providers to provide housing

0:15:33.080 --> 0:15:37.040
<v Speaker 1>and a safe distance so these healthcare providers can stay

0:15:37.080 --> 0:15:40.680
<v Speaker 1>healthy while they're doing the front line work that's so

0:15:40.800 --> 0:15:45.240
<v Speaker 1>critical right this minute. And so you also, I mean

0:15:45.280 --> 0:15:48.480
<v Speaker 1>this is also a time for philanthropy in in many ways,

0:15:48.520 --> 0:15:51.160
<v Speaker 1>and I know that you and the partners have come

0:15:51.200 --> 0:15:53.960
<v Speaker 1>together to fund some of that. You and I side

0:15:54.000 --> 0:15:56.400
<v Speaker 1>note have worked together on our Brackets for a Cause

0:15:57.360 --> 0:16:01.720
<v Speaker 1>charity effort at Bloomberg which it took a pivot thanks

0:16:01.720 --> 0:16:04.000
<v Speaker 1>to you and and others, you know, to sort of

0:16:04.040 --> 0:16:06.400
<v Speaker 1>direct some of the money that normally folks would be

0:16:06.400 --> 0:16:10.680
<v Speaker 1>betting uh gamely on the n C Double A tournament.

0:16:10.760 --> 0:16:13.400
<v Speaker 1>But but you did something of an even larger magnitude

0:16:13.840 --> 0:16:19.720
<v Speaker 1>with with the firm. Tell me about that. I mean, Jason,

0:16:19.760 --> 0:16:22.840
<v Speaker 1>I think that that um. You know, for us, it

0:16:23.000 --> 0:16:25.880
<v Speaker 1>was just a question of what can we do right

0:16:25.880 --> 0:16:29.360
<v Speaker 1>now to try to help in any way. And so

0:16:30.080 --> 0:16:34.560
<v Speaker 1>in the scheme of the problem worldwide, you know, the

0:16:34.600 --> 0:16:40.080
<v Speaker 1>need is ammens. But we had Advent came together as

0:16:40.120 --> 0:16:44.680
<v Speaker 1>the partners individually to begin a fund that hopefully will

0:16:44.720 --> 0:16:49.880
<v Speaker 1>be matched or uh multiplied as we begin to distribute

0:16:49.920 --> 0:16:55.240
<v Speaker 1>these funds. And we're channeling this effort towards uh, you know,

0:16:55.360 --> 0:16:58.840
<v Speaker 1>today's equivalent of the first responders, people that are in

0:16:58.880 --> 0:17:02.320
<v Speaker 1>the healthcare profession and people that are in frontline positions

0:17:02.680 --> 0:17:08.120
<v Speaker 1>and really trying to support them their families, UM with

0:17:08.280 --> 0:17:11.880
<v Speaker 1>any way we can. And so this is something we created,

0:17:12.280 --> 0:17:15.760
<v Speaker 1>uh and we're the Advent Relief Fund. We funded it

0:17:15.800 --> 0:17:19.840
<v Speaker 1>with twenty million dollars and we're gonna work to get

0:17:19.880 --> 0:17:24.480
<v Speaker 1>this out as soon as we possibly can to as

0:17:24.520 --> 0:17:27.560
<v Speaker 1>many people as we can to try to help them

0:17:27.600 --> 0:17:32.440
<v Speaker 1>through this time period. It includes you know, our portfolio

0:17:32.560 --> 0:17:35.920
<v Speaker 1>companies as well and some of their employees. But this

0:17:36.000 --> 0:17:39.480
<v Speaker 1>is a broader effort on behalf of you know, Advent

0:17:39.920 --> 0:17:42.520
<v Speaker 1>to just try to to help anyway that we that

0:17:42.640 --> 0:17:46.040
<v Speaker 1>we can. Quite frankly interesting. Well, tell me a little

0:17:46.040 --> 0:17:50.360
<v Speaker 1>bit about Lulu Lemon. You're the executive chairman there. You

0:17:50.680 --> 0:17:54.679
<v Speaker 1>understand that business, uh innately and for those of you

0:17:54.720 --> 0:17:57.280
<v Speaker 1>who need more information about this is a great story

0:17:58.280 --> 0:18:00.639
<v Speaker 1>I think that we did and then interview that I

0:18:00.680 --> 0:18:04.080
<v Speaker 1>did with you, uh and Calvin McDonald back in December

0:18:04.160 --> 0:18:06.960
<v Speaker 1>feels like a hundred years ago. We were sitting in

0:18:06.960 --> 0:18:10.600
<v Speaker 1>a store together. Those stories now all closed for at

0:18:10.680 --> 0:18:14.280
<v Speaker 1>least a few more days or weeks. Tell me the

0:18:14.359 --> 0:18:18.639
<v Speaker 1>view of this through Lulu. Well, Um, at first I

0:18:18.680 --> 0:18:21.800
<v Speaker 1>want to correct you. I'm now lead director, so incredible

0:18:21.880 --> 0:18:26.639
<v Speaker 1>chairman Glenn Murphy. But um, I'm still you know, very active.

0:18:26.680 --> 0:18:29.680
<v Speaker 1>That's right. I knew that. I apologize. Well, we'll clean

0:18:29.720 --> 0:18:34.959
<v Speaker 1>that up. And in terms of Lulu, Um, you know,

0:18:35.080 --> 0:18:39.840
<v Speaker 1>Lululemon is an incredible business and we're really really proud

0:18:39.880 --> 0:18:44.840
<v Speaker 1>of our involvement. You know, in particular that business, um,

0:18:44.880 --> 0:18:49.480
<v Speaker 1>you know remains incredibly strong. We invested in that business

0:18:49.600 --> 0:18:53.080
<v Speaker 1>near over five years ago and today it's still debt

0:18:53.119 --> 0:18:56.320
<v Speaker 1>free with nearly a billion dollars in cash, and so

0:18:56.840 --> 0:19:00.639
<v Speaker 1>they're able to do a lot of things that you know,

0:19:00.680 --> 0:19:04.119
<v Speaker 1>I think again, we're really proud of the leadership that

0:19:04.200 --> 0:19:08.320
<v Speaker 1>they're able to take. So they've committed to um, you know,

0:19:08.480 --> 0:19:12.600
<v Speaker 1>covering all of their store employees for as as long

0:19:12.640 --> 0:19:17.560
<v Speaker 1>as they can, and um they're also doing some amazing

0:19:17.640 --> 0:19:21.080
<v Speaker 1>things to support their ambassadors. So this is these are

0:19:21.080 --> 0:19:23.959
<v Speaker 1>people that are largely part of the gig economy and

0:19:24.040 --> 0:19:29.119
<v Speaker 1>so again they're part of the Lulu world. They are

0:19:29.320 --> 0:19:32.000
<v Speaker 1>Lulu is stepping up in other ways and you'll hear

0:19:32.040 --> 0:19:35.639
<v Speaker 1>more from Calvin and the team directly very soon. But

0:19:36.040 --> 0:19:39.520
<v Speaker 1>they've got a host of initiatives that they're unleashing to

0:19:39.640 --> 0:19:43.480
<v Speaker 1>try to be a supportive citizen. In terms of the

0:19:43.520 --> 0:19:47.800
<v Speaker 1>business itself, the stores are closed and so um you

0:19:47.840 --> 0:19:51.040
<v Speaker 1>know are the stores that are ironically open at Lulu

0:19:51.160 --> 0:19:55.240
<v Speaker 1>or in China. So and our worldwide stores are are

0:19:55.280 --> 0:19:59.840
<v Speaker 1>closed otherwise and so clearly the businesses is shifted to

0:20:00.200 --> 0:20:04.919
<v Speaker 1>online and uh E com And so you know, I

0:20:05.000 --> 0:20:08.240
<v Speaker 1>think that that again Lulu is in a very fortunate position,

0:20:08.359 --> 0:20:12.720
<v Speaker 1>given that people are thinking more about their own personal

0:20:12.880 --> 0:20:17.120
<v Speaker 1>health and wellness in In any event, you know, we're

0:20:17.160 --> 0:20:21.320
<v Speaker 1>confident that that that the company's very well positioned to

0:20:21.440 --> 0:20:25.320
<v Speaker 1>continue to do well when we come out of this well.

0:20:25.359 --> 0:20:27.840
<v Speaker 1>I was thinking as we were preparing for this interview,

0:20:27.880 --> 0:20:31.000
<v Speaker 1>I have gone full ath leisure in my my current

0:20:31.040 --> 0:20:33.560
<v Speaker 1>work arrangement. I don't think I put on a colored shirt.

0:20:34.200 --> 0:20:36.640
<v Speaker 1>I know you make colored shirts too, but I don't

0:20:36.640 --> 0:20:38.760
<v Speaker 1>think I put on a colored shirt. Uh. And in

0:20:38.800 --> 0:20:41.439
<v Speaker 1>the last three weeks, So I mean it is to

0:20:41.520 --> 0:20:43.760
<v Speaker 1>be slightly more serious. I mean, I know that we

0:20:43.840 --> 0:20:47.080
<v Speaker 1>talked about this late last year, this notion that the

0:20:47.200 --> 0:20:50.280
<v Speaker 1>e commerce side was something you guys invested heavily in

0:20:50.440 --> 0:20:52.359
<v Speaker 1>over the past few years, right, I mean that was

0:20:52.400 --> 0:20:56.560
<v Speaker 1>that was almost a redo in many ways. Well, it

0:20:56.640 --> 0:21:00.119
<v Speaker 1>was part of a broader effort to really lean in,

0:21:00.680 --> 0:21:04.399
<v Speaker 1>uh from a data and analytics and technology standpoint, and

0:21:04.480 --> 0:21:09.800
<v Speaker 1>so Lulu had an incredible connection with their customers, but

0:21:09.880 --> 0:21:14.080
<v Speaker 1>they really just hadn't invested heavily to be able to

0:21:14.840 --> 0:21:18.200
<v Speaker 1>to to to work directly in the way that they

0:21:18.240 --> 0:21:23.000
<v Speaker 1>needed to. And so we invested significant dollars in our

0:21:23.080 --> 0:21:28.280
<v Speaker 1>eCOM capability so that um, the experience was better for customers,

0:21:28.440 --> 0:21:34.800
<v Speaker 1>the sortment, the ability to create ideas and offer product.

0:21:35.440 --> 0:21:39.320
<v Speaker 1>But you know, today I think that you know, everybody

0:21:39.400 --> 0:21:42.920
<v Speaker 1>is clearly just trying to think about, you know, how

0:21:42.960 --> 0:21:45.840
<v Speaker 1>do you stay healthy and get on the other side

0:21:45.880 --> 0:21:49.520
<v Speaker 1>of this, and so, um, you know, we're certainly there

0:21:49.560 --> 0:21:54.320
<v Speaker 1>for for people today and uh, you know, please that

0:21:54.400 --> 0:21:57.320
<v Speaker 1>we made some of those investments in the past, but

0:21:58.320 --> 0:22:01.000
<v Speaker 1>you know, I think that that we see so much

0:22:01.040 --> 0:22:06.880
<v Speaker 1>more that we can do, uh to work directly with customers,

0:22:06.920 --> 0:22:10.520
<v Speaker 1>and you know, you're seeing more of what we're offering.

0:22:10.560 --> 0:22:13.960
<v Speaker 1>I think we're offering a host of digital classes and

0:22:14.119 --> 0:22:17.600
<v Speaker 1>other things too, you know, people that are that are

0:22:17.600 --> 0:22:20.719
<v Speaker 1>connected with the company, so that you know, again we

0:22:20.760 --> 0:22:25.720
<v Speaker 1>can just try to connect directly and help out, uh,

0:22:25.800 --> 0:22:29.400
<v Speaker 1>you know during this this incredible time period and retail

0:22:29.480 --> 0:22:34.000
<v Speaker 1>clothes for this foreseeable future. What's the update there? Well,

0:22:34.240 --> 0:22:38.000
<v Speaker 1>I mean I think that that um, you know, the

0:22:38.480 --> 0:22:44.480
<v Speaker 1>need to to really create social distancing and be as

0:22:44.720 --> 0:22:48.439
<v Speaker 1>firm as we can is really paramount to get to

0:22:48.520 --> 0:22:51.480
<v Speaker 1>the other side of this. So short of a therapeutic

0:22:51.600 --> 0:22:54.680
<v Speaker 1>or something that really gets released, we've got to make

0:22:54.720 --> 0:22:58.639
<v Speaker 1>sure that you know, the country um stays healthy and

0:22:58.680 --> 0:23:02.800
<v Speaker 1>you've seen uh, you know the impact of this terrible

0:23:02.960 --> 0:23:09.520
<v Speaker 1>virus isn't uniform. And so seeing the incredible um, you know,

0:23:09.640 --> 0:23:13.040
<v Speaker 1>pain and suffering that its inflicted on places like Spain

0:23:13.080 --> 0:23:16.880
<v Speaker 1>and Italy or certainly something that I think gives everyone

0:23:16.920 --> 0:23:19.880
<v Speaker 1>pause to say, we really need to make sure that

0:23:19.920 --> 0:23:24.639
<v Speaker 1>we do everything we can as a community to stop that.

0:23:24.760 --> 0:23:28.760
<v Speaker 1>And so you know, the commerce and business is a secondary,

0:23:29.240 --> 0:23:31.959
<v Speaker 1>you know, affair until we get on the other side

0:23:32.240 --> 0:23:36.480
<v Speaker 1>of this pandemic. Alright, So, uh, as we wrap up,

0:23:36.680 --> 0:23:40.800
<v Speaker 1>David musta for any any predictions from an investment perspective,

0:23:41.240 --> 0:23:43.160
<v Speaker 1>you know, how do you look at this through that

0:23:43.280 --> 0:23:49.400
<v Speaker 1>lens having invested through recessions, through great recessions, through downturns,

0:23:49.440 --> 0:23:54.240
<v Speaker 1>through uh, you know, international crises, what does this look

0:23:54.320 --> 0:23:57.760
<v Speaker 1>like on the other side for an investor? Well, I

0:23:57.800 --> 0:24:00.520
<v Speaker 1>think what you're you're seeing the impacts all ready. So

0:24:00.680 --> 0:24:06.360
<v Speaker 1>businesses that were weak are certainly going to suffer tremendously

0:24:06.680 --> 0:24:09.800
<v Speaker 1>in this. And so what I think you're going to

0:24:09.920 --> 0:24:15.280
<v Speaker 1>see is strong businesses get even stronger. And you know,

0:24:15.359 --> 0:24:18.720
<v Speaker 1>those are part of the type of investment opportunities that

0:24:18.840 --> 0:24:22.000
<v Speaker 1>we're seeing a lot more today. So certainly they're going

0:24:22.080 --> 0:24:26.919
<v Speaker 1>to be restructuring related opportunities where their businesses that are suffering,

0:24:27.119 --> 0:24:29.879
<v Speaker 1>and you know, maybe you're looking at an opportunity to

0:24:30.000 --> 0:24:33.480
<v Speaker 1>buy the debt at a discount. I think what we're

0:24:33.520 --> 0:24:36.280
<v Speaker 1>thinking about an advent is more of the opportunity to

0:24:36.440 --> 0:24:39.560
<v Speaker 1>invest in great businesses and to really try to help them,

0:24:39.680 --> 0:24:42.680
<v Speaker 1>like we did with Lulu Limit and so you know,

0:24:42.880 --> 0:24:46.960
<v Speaker 1>that's really I think where we've excelled. We've done probably

0:24:47.000 --> 0:24:51.040
<v Speaker 1>a dozen carve out deals where we bought incredible divisions,

0:24:51.200 --> 0:24:54.360
<v Speaker 1>and I know that that you guys saw that we're

0:24:54.520 --> 0:24:59.080
<v Speaker 1>buying Dissan Craft elevators, which which we announced just as

0:24:59.160 --> 0:25:03.040
<v Speaker 1>this pandemic is really beginning to take hold. And so

0:25:03.480 --> 0:25:08.679
<v Speaker 1>leaning in to buy some incredible businesses and really investing

0:25:09.119 --> 0:25:16.000
<v Speaker 1>heavily to help them be even stronger and more impactful

0:25:16.160 --> 0:25:18.040
<v Speaker 1>on the other side of the crisis is the way

0:25:18.080 --> 0:25:20.720
<v Speaker 1>that I think, you know, we'll see and when we

0:25:20.880 --> 0:25:24.760
<v Speaker 1>look back at a time period if you if you

0:25:24.880 --> 0:25:29.960
<v Speaker 1>think back to the oh nine ten crisis, uh during

0:25:30.000 --> 0:25:32.679
<v Speaker 1>the last recession, we were one of the most active

0:25:32.720 --> 0:25:35.879
<v Speaker 1>investors in the world for that two year period in

0:25:36.000 --> 0:25:40.840
<v Speaker 1>private Equity and we bought some amazing companies like TransUnion, World,

0:25:40.920 --> 0:25:46.639
<v Speaker 1>pay Vantive and um. You know, I think that given

0:25:46.680 --> 0:25:51.000
<v Speaker 1>the connection and the stewardship that hopefully, you know, we're

0:25:51.040 --> 0:25:55.000
<v Speaker 1>able to bring, that that's gonna continue to be an

0:25:55.040 --> 0:25:59.760
<v Speaker 1>opportunity for us. And as we you know, get into, uh,

0:26:00.119 --> 0:26:03.200
<v Speaker 1>the other help parts of this cycle. And that was

0:26:03.280 --> 0:26:06.560
<v Speaker 1>David Mustfer. He's the chairman, managing partner of Advent International,

0:26:06.680 --> 0:26:09.680
<v Speaker 1>also the lead director at Lulu Lemon and a fun,

0:26:09.760 --> 0:26:13.639
<v Speaker 1>wide ranging conversation. I have to say, Carol, here's a

0:26:13.680 --> 0:26:17.520
<v Speaker 1>guy who is running a global firm making investments, but

0:26:17.600 --> 0:26:21.320
<v Speaker 1>also keeping an eye on existing investments and figuring out

0:26:21.560 --> 0:26:24.600
<v Speaker 1>how to run a bunch of companies in an unprecedented time.

0:26:24.720 --> 0:26:27.159
<v Speaker 1>You've been listening to Bloomberg Business Week Extra, and be

0:26:27.200 --> 0:26:29.560
<v Speaker 1>sure to tune into Bloomberg Business Week Radio Live Monday

0:26:29.640 --> 0:26:32.840
<v Speaker 1>through Friday at two pm Wall Street Time on Bloomberg Radio.

0:26:32.880 --> 0:26:36.359
<v Speaker 1>I'm Jason Kelly and I'm Carol Masser. This is Bloomberg